Palm MULTITRIMMER KH 5517 User's Manual
Contents
1. Network Service Do you want to setup your handheld to connect to the Internet and send email 12 Tap Yes and then follow the instructions in the next section to set up network services for your phone 13 If you selected Infrared or Cable in step 8 skip to Configuring network service settings for your phone later in this chapter If you selected Bluetooth in step 8 complete the steps in the procedure that follows To configure Bluetooth settings for your phone connection if Bluetooth technology is available for your handheld 1 Place your phone into the mode where it can accept Bluetooth pairing from another device See the documentation that came with your phone for details 2 Wait for your handheld to discover your phone When your handheld discovers a Bluetooth phone it displays a screen similar to the screen that follows Discover y Results Select a phone and tap Next T68 Bluetooth Progress IN Q Searching for Bluetooth devices 3 Select your phone from the list If your phone doesn t appear on the list tap Find More and select your phone s name when it appears on the list 4 Tap Next Your handheld connects to your phone 5 When prompted to create a trusted connection tap Next Chapter 2 Setting Up a Phone Connection 6 Enter a passkey for this connection on your phone and then tap OK A passkey is a unique identifier that enables secure data exch2. Phone Link Handbook Copyright 2003 Palm Inc All rights reserved The Palm logo and HotSync are registered trademarks of Palm Inc The HotSync logo and Palm are trademarks of Palm Inc Palm Inc uses the Bluetooth trademarks under express license from Bluetooth SIG Inc U S A All other brands are trademarks or registered trademarks of their respective owners Disclaimer and Limitation of Liability Palm Inc assumes no responsibility for any damage or loss resulting from the use of this handbook Palm Inc assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data loss IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program s Using any part of the software indicates that you accept the terms of the End User Software License Agreement PN 407 5226A IE POWERED Contents Chapter 1 Using Phone Link 2 0c 1 What can you do with a phone connection 0 0 cee eee eee eee 1 Handheld system requirements nn 2 Installing Phone Link 200204 2 ee ie ai 2 Chapter 2 Setting Up a Phone Connection 0000eeeeee 5 Configuring network
3. 11 Tap Yes and then follow the instructions in the next section to set up network services for your phone Configuring network service settings for your phone Configuring network service settings for your phone If you want to use your handheld to connect to the Internet and to send and receive e mail you must configure network service settings for your phone To connect to the Internet your mobile phone carrier must support data services and you must also have one of the following m Access to a general packet radio service GPRS high speed wireless data service network m A dial up account with an ISP m Dial up or Bluetooth access to a corporate network with Internet access To configure a dial up connection 1 After completing the last step in configuring your phone connection earlier in this chapter tap Next on the Network Service Setup screen If you do not see the Network Service Setup screen tap the Home icon tap the Phone Link icon amp and then tap the Network Service box Network Service Setup BL This guide will help you set up anetwork service to connect to the Internet and use e mail 2 Tap No when asked if you subscribe to a high speed data service 3 Tap Next A screen appears to inform you that you are about to set up a dial up connection for your ISP Network Service Setup Network Service Setup Do you subscribe to You will now set upa high speed data dial up connection to
4. Internet access to download the phone driver files To update phone drivers and settings from the Phone Link Updater application Windows computer only 1 2 3 Establish an Internet connection with your computer Insert the Software Essentials CD ROM into your computer s CD ROM drive From the categories listed on the left side of the Install screen click the Communications tab and then click Phone Link Updater Click Install Now and follow the onscreen instructions to download the latest phone driver files NOTE The onscreen instructions include performing a HotSync operation When prompted perform this operation to transfer the phone driver files to your handheld To update phone drivers and settings from the Palm website Mac computer 1 Download the correct files for your phone In the United States go to www palm com support downloads phonelink html In other countries go to www palm com xx mobile drivers and replace xx with your country code Follow the onscreen instructions to install the phone driver files Connect your handheld to the cradle cable and press the HotSync button If prompted reset your handheld 12 Using Phone Connections After you install the phone files and configure a link between your handheld and your phone you are ready to make connections Depending on the type of link you configured infrared cable or Bluetooth refer to the appropriate set of instructions b
5. Technical support 1 Tap the Home icon Tap the Prefs icon Tap Communication Tap Phone Tap the Service pick list and select the appropriate profile Tap Connect If the connection is successful open the application that requires the connection and complete the desired task If the connection is not successful make sure the Connection for your mobile phone is selected in the Connection Preferences screen and the Phone Preferences screen You need to increase the Idle timeout setting on the Network Preferences Details screen See the handbook that came with your handheld for instructions Check the Phone Preferences screen and make sure the correct phone connection is selected If after reviewing the sources listed at the beginning of this appendix you cannot solve your problem go to www palm com support globalsupport or send an e mail to your regional Technical Support office Before requesting support please experiment a bit to reproduce and isolate the problem When you do contact support please provide the following information m The name and version of the operating system you are using m The actual error message or state you are experiencing m The steps you take to reproduce the problem m The version of handheld software you are using and available memory 16 Technical support To find version and memory information 1 Tap the Home icon 2 Tap the Menu icon 3 Select Info from
6. service GPRS from your Internet Service your carrier Provider ISP w No You will need to enter the settings provided by your ISP Cancel Previous Next Cancel Previous Next 4 Tap Next Chapter 2 Setting Up a Phone Connection 5 Tap the Phone field and enter the phone number you use to connect to your ISP Network Service Setup Enter the phone number and settings for your dial up account Phone 555 2233 Username midyne Cancel Previous Next 6 Tap the Username field and enter the name you use when you log in to your ISP account 7 Tap the Password box and enter the password for your ISP account 8 Tap Next Network Service Setup Network service setup for dial up was successful You can now dial up to connect to your Internet Service Provider ISP 9 Tap Done To configure a GPRS high speed wireless data service connection for your phone 1 After completing the last step in configuring your phone connection earlier in this chapter tap Next on the Network Service Setup screen If you do not see the Network Service Setup screen tap the Home icon tap the Phone Link icon 8 and then tap the Network Service box Network Service Setup 6 amp This guide will help you set up a network service to connect to the Internet and use e mail 10 Configuring network service settings for your phone 2 Tap Yes when asked if you subscribe to a high speed d
7. the App menu 4 Tap Version to see version numbers and tap Size to see the amount of free memory in kilobytes 17 Appendix A Frequently Asked Questions 18
8. Phone Link you must install the software files located on the Software Essentials CD ROM To install Phone Link Windows computer 1 Insert the Software Essentials CD ROM into your computers CD ROM drive 2 From the categories listed on the left side of the Install screen click the Communications tab and then click Telephony SMS NOTE This step will automatically include the SMS Short Message Service application as well as the Phone Link application Installing Phone Link 3 Click Install Now to send the files to Palm Quick Install NOTE If Palm Quick Install is not already open a confirmation dialog box will appear In the User drop down list select the name that corresponds to your handheld Click OK to send the files to Palm Quick Install 4 Connect your handheld to the cradle cable and press the HotSync button To install Phone Link Mac computer 1 Insert the Software Essentials CD ROM into your computers CD ROM drive 2 Double click the Software Essentials CD open the Communications folder and then open the Telephony folder 3 Select all files except the handbooks and then double click NOTE This step includes the SMS application as well as the Phone Link application 4 In the User drop down list verify that the username corresponds to your handheld NOTE If the username is not correct reselect the files you selected in step 3 and then click Remove from List Select the correct na
9. ange between two devices enabled with Bluetooth technology that have formed a connection with one another The passkey is stored on both devices If Phone Link is unable to validate the same passkey on both your handheld and your phone an error message appears and you are given the option to try connecting again If you need additional information about connecting your phone consult your phone documentation or your Bluetooth accessory documentation Connection Setup A Your handheld is ready to create a trusted Bluetooth Security connection Enter passkey for Make up a temporary T68 passkey number to enter on both your handheld and phone Tap Next to continue Cancel Previous Next 7 When prompted to create a trusted connection tap Next 8 Enter a passkey for this connection on your handheld and then tap OK 9 When the Confirmation dialog box appears tap Yes IMPORTANT If you tap No in the Confirmation dialog box the link between your phone and handheld will not work Connection Setup Phone connection setup was successful Confirmation Would you like this to be You can now dial directly the default connection from your handheld s for your phone applications address book and send and receive SMS messages Tap Yes 10 Tap Done The Network Service dialog box appears Network Service Do you want to setup your handheld to connect to the Internet and send email
10. ata service Network Service Setup Q Do you subscribe to high speed data service GPRS from your carrier v Yes Cancel Previous Next 3 Tap Next 4 Tap the pick list for your phone service area and select your mobile phone carrier s location 5 Tap the Select your carrier pick list and select your mobile phone carrier Network Service Setup Select the area where your phone service is registered w USA Select your carrier w VoiceStrm USA GPRS Cancel Previous Next If your mobile phone carrier does not appear on the list either you need to download and install the settings for your mobile phone carrier see Updating phone drivers on your handheld later in this chapter or your carrier is not supported at this time 6 Tap Next Network Service Setup Network service setup for high speed data service was successful You can now use it with your web browser and e mail applications 7 Tap Done 1 Chapter 2 Setting Up a Phone Connection Updating phone drivers on your handheld If your Software Essentials CD ROM includes Phone Link Updater you can use this application to update phone drivers and settings Updated phone drivers and settings are also available from the Palm website The instructions in this section assume that you have already installed the Palm Desktop software that came with your handheld and have performed at least one HotSync operation You will need
11. elow By default your handheld disconnects automatically when the connection is inactive for one minute If you used the Network Preferences screen to set up multiple network service profiles you can choose a different service when you establish a connection See the electronic handbook that came with your handheld for information on setting up multiple network service profiles To make an infrared connection 1 Turn on your handheld and your mobile phone 2 Activate the infrared port on your phone 3 Align the infrared port on your handheld with the infrared port on your phone 4 Launch the application that requires the phone connection For example to access e mail launch the Palm VersaMail application To make a cable connection 1 Connect the cable to your handheld and mobile phone 2 Turn on your handheld and your mobile phone 3 Launch the application that requires the phone connection For example to access e mail launch the Palm VersaMail application To make a Bluetooth connection mb Turn on your handheld and your mobile phone 2 Activate Bluetooth on your handheld and phone 3 Make sure your phone is within 10 meters approximately 30 feet of your handheld 4 Launch the application that requires the phone connection For example to access e mail launch the Palm VersaMail application 13 Chapter 3 Using Phone Connections 14 Frequently Asked Questions If you encounter a pr
12. handheld and mobile phone Model T68 To continue tap Next Connection Setup Select a phone to connect to To exit tap Cancel men 5 Tap the Manufacturer pick list and select your phone s manufacturer Chapter 2 Setting Up a Phone Connection 6 Tap the Model pick list and select your phone model If your phone model does not appear on the list either you need to download and install a driver for your phone see Updating phone drivers on your handheld later in this chapter or your phone is not supported at this time 7 Tap Next Connection Setup Connection Setup How do you want to Select a phone to connect to Q perla delia your handheld and phone Manufacturer Ericsson Via Infrared Model vw T68 8 Tap the Via pick list and select the method you want to use to connect Infrared Cable or Bluetooth The Via pick list options will vary based on the phone model 9 Tap Next 10 When the Confirmation dialog box appears tap Yes IMPORTANT If you tap No in the Confirmation dialog box the link between your phone and handheld will not work Connection Setup Phone connection Confirmation setup was successful Would you like this to be the default connection You can now dial directly from your handheld s for your phone applications address book and send and receive SMS messages Tap Yes 11 Tap Done The Network Service dialog box appears
13. hones that are enabled with infrared or Bluetooth technology are sold separately What can you do with a phone connection When your handheld is linked to a mobile phone and your mobile phone carrier supports the required services you can do the following m Access the Internet Use a high speed wireless data service such as GPRS or data services and an Internet service provider ISP dial up account to access the Internet To browse the web you must install a web browser application on your handheld This browser may not be included on your handheld If your handheld came with a web browser see that documentation for more information m Check and send e mail Use a high speed wireless data service or data services and a dial up connection to access your POP3 or IMAP e mail account To use the e mail features you must install an e mail application such as the Palm VersaMail application on your handheld See the Palm VersaMail Personal E mail Software Handbook or other e mail application handbook that came with your handheld for information Chapter 1 Using Phone Link Exchange SMS messages Use a GSM mobile phone carrier service to send and receive short text messages Both the SMS application and Phone Link will automatically be installed on your handheld when you install Telephony SMS For more information about SMS see the SMS Handbook located on the Software Essentials CD ROM Dial telephone numbers from y
14. me and then begin again from step 3 5 Connect your handheld to the cradle cable and press the HotSync button Chapter 1 Using Phone Link Setting Up a Phone Connection To set up a phone connection you must configure connection information on your handheld If you want to connect to the Internet or send and receive e mail you must also configure the network service settings If both Phone Link and Phone Link Updater are included on your Software Essentials CD ROM these applications guide you through this process Alternately see the electronic handbook that came with your handheld for information on how to enter or modify these settings manually The instructions in this section assume that you already installed the Palm M Desktop software that came with your handheld and performed at least one HotSync operation NOTE For Bluetooth technology option only To configure a phone connection you must first turn on Bluetooth communication and then turn on the Discoverable setting on your handheld See the Bluetooth accessory documentation for more information This connection option may not be available for all handhelds To configure a phone connection on your handheld 1 Tap the Home icon 2 Tap the Phone Link icon 3 Tap the Phone Connection box The Connection Setup screen appears 4 Tap Next Connection Setup 0 This guide will help you set up Manufacturer Ericsson a connection between your
15. oblem with your handheld do not call Technical Support until you have reviewed the frequently asked questions in this appendix and you have also reviewed the following The readme file located in the folder where you installed the Palm Desktop software on your Windows computer or on your installation CD for Mac users The Palm Desktop online Help The Palm Desktop Software for the Macintosh User s Guide located in the Documentation folder on your installation CD The Palm Knowledge Library accessible at www palm com intl in the Support section The most recent HelpNotes on your regional web site If you are still having problems contact Technical Support or go to www palm com support globalsupport NOTE Palm works with developers of third party add on applications to ensure the compatibility of these applications with your new Palm handheld Some third party applications however may not have been upgraded to be compatible with your new Palm handheld If you suspect that a third party application is adversely affecting the operation of your handheld contact the developer of the application 15 Appendix A Frequently Asked Questions Phone connection problems Problem Solution My handheld cannot connect to Use the following steps to test the connection my mobile phone 2 3 My phone connection drops before I finish using it I get an error message whenI m try to dial a phone number using my handheld
16. our Address Book Use the Quick Connect and Tap to Comnect features with a GSM mobile phone to dial directly from your Address Book See the electronic handbook that came with your handheld for information on Address Book direct dial Use a dial pad on your handheld to dial numbers on your phone Send telephone numbers from your handheld to your GSM mobile phone To use this feature you must install the Dialer application on your handheld from the Software Essentials CD ROM This feature may not be available for all handhelds Perform wireless HotSync operations Use your mobile phone as a modem and synchronize data with your computer from anywhere within your mobile phone service area To use this feature your mobile phone service must include data services See the electronic handbook that came with your handheld for information on wireless HotSync operations A GSM mobile phone GSM network service data service high speed wireless data service and an ISP account with a dial up connection are not included with your handheld Handheld system requirements To use the Phone Link application you must meet the following requirements m Your handheld must use Palm OS 4 1 or higher m Your handheld must have at least 68 kilobytes KB of available RAM m Your handheld must be connected to a compatible mobile phone using the serial port the IR infrared port or Bluetooth technology where available Installing Phone Link To use
17. service settings for your phone ooooooommmm 9 Updating phone drivers on your handheld o oooooocooocccccooo 12 Chapter 3 Using Phone Connections 000c eee ann 13 Appendix A Frequently Asked Questions 0 oooooooooo 15 Phone connection problems ae ame are 16 Technical support cria esse ee tin 16 Contents Using Phone Link Phone Link helps you configure a connection between your handheld and a a compatible mobile phone You can connect to a compatible mobile phone using any of the following methods m Infrared communication A wireless link that enables you to connect to an infrared enabled mobile phone within 1 meter approximately 39 inches of your handheld The infrared ports on the two devices must be aligned and the path between the two devices must be clear of obstacles See the electronic handbook that came with your handheld for more information about your handheld s infrared capabilities A serial cable connection A wire based link that connects your handheld to a mobile phone with a physical cable m Bluetooth technology This connection option may not be available for all handhelds Bluetooth connections require a Bluetooth card which is sold separately This card may not be available for all handhelds For more information on connecting your handheld and your phone using this technology consult your Bluetooth accessory documentation Serial cables and mobile p
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