Oracle A86091-02 User's Manual
Contents
1.2. ii 2 15 Entering LDAP Information irlanda 2 16 Exiting the Configuration Assistant ii 2 19 3 Postlnstallation Post Installation Tasks i iure TRAIN ANT as n Hela lana i 3 2 Task 1 Create the Oracle Unified Messaging LDAP Schema iii 3 2 Task 2 Encoding the Helpdesk Password ii 3 3 Task 3 Configuring the oomgr RMI Process i 3 4 Task 4 Starting the Oracle Unified Messaging Processes in 3 4 Task 5 Configuring Apache Listener Port iii 3 4 Task 6 COMMUTING SOLV ei i250 lia alii a iii 3 5 Task 7 Starting Apache JSety s n muussa m lalla 3 5 Task 8 Configuring HelpDesk ie ee ene nea 3 5 Task 9 Updating Real Audio only if Real Audio is installed n 3 6 Task 10 Updating the Tiff to Gif Executable only if a Tiff to Gif executable is installed 3 6 4 Troubleshooting Log Filesiand Trace Files L aaa a aiar ae 4 2 Troubleshooting Hints aree iiien lalla 4 2 Send Us Your Comments Oracle Unified Messaging Installation Guide Release 2 1 2 for Sun SPARC Solaris 2 6 Part No A86091 02 Oracle Corporation welcomes your comments and suggestions on the quality and usefulness of this publication Your input is an important part of the information used for revision Did you find any errors Is the information
3. 1 2 Installation Guide Installation Requirements Software State During Unified Components Version Comments Messaging Installation Oracle Internet 2 1 1 Installed and running Directory Oracle Internet 1 0 2 1 Reguired for Web Installed and running Application Server node only Oracle HTTP Server dada Application Server cannot share the same ORACLE HOME with other Oracle products If you have installed other Oracle products then Oracle Internet Application Server must be installed in a different ORACLE HOME Netscape 4 6 or 4 7 Either one installed Communicator Or Microsoft Internet 5 0 x Explorer JavaScript enabled browser Real Audio Server 5 0 optional Tiff to Gif Conversion Tool optional Reguired for real audio streaming Installed and running Reguired if your fax server captures images in tiff format Installed and running Preinstallation 1 3 Preinstallation Tasks Preinstallation Tasks The following tasks must be performed prior to installing Oracle Unified Messaging Task 1 Back Up and Shut down Existing Database and Log Files Perform a full backup of your existing Oracle8 Universal Data Server before you perform any new installation or upgrade A full backup ensures that you can recover from errors encountered during new installation or upgrade processes This backup should be taken with the database shut down cleanly If you use SHUT DOWN IMMEDIATE or SHU
4. Verify that the entry exists in the TNSNAMES ORA file for the Unified Messaging sid If it does not exist add the following lt connect string gt DESCRIPTION ADDRESS_LIST ADDRESS PROTOCOL tcp HOST lt um host name gt PORT lt listener port gt Example ORCL world DESCRIPTION ADDRESS_LIST ADDRESS community tcp world PROTOCOL tcp HOST um acme com PORT 1521 CONNECT_DATA Il Op ERVICE NAME ORCL Preinstallation 1 5 Preinstallation Tasks Task 5 Configure Net8 Multiple Instance Installations Only If you are installing a separate Oracle Unified Messaging system from your Oracle eMail Server database instance then you must configure Net8 to enable the Oracle Unified Messaging system to contact the Oracle eMail Server database 1 Addthe following entry for the Oracle eMail Server database system to which you want to connect lt connect string gt DESCRIPTION ADDRESS PROTOCOL TCP HOST lt ES host server name gt PORT 1521 CONNECT_DATA SERVICE_NAME lt ES sid gt Example esnodel DESCRIPTION ADDRESS PROTOCOL TCP HOST eshardware acme com PORT 1521 CONNECT DATA SERVICE NAME orcl 2 Verify the modified tnsnames ora file S tnsping host 3 Verify that the Oracle eMail Server database t nsnames ora file has an Oracle
5. add attr aliasedobjectname catalog sh connect lt connectString gt add attr associateddomain catalog sh connect lt connectString gt add attr dnqualifier catalog sh connect lt connectString gt add attr homephone catalog sh connect lt connectString gt add attr mobile catalog sh connect lt connectString gt add attr pager catalog sh connect lt connectString gt add attr owner 5 Setup the Helpdesk Administrators using oid setup ldif after changing the domains in this file Currently it creates HelpDesk administrators for the domain dc PAB dc UM DOMAIN dc com ldapmodify D lt user dn for directory admin gt w lt password gt a f oid setup ldif 6 Setup the ACLs using oid acl 1dif after changing the domains in this file Currently it sets up ACLs for the domain dc PAB dc UM DOMAIN dc com ldapmodify D lt user dn for directory admin gt w lt password gt f oid acl ldif 7 Restart Oracle Internet Directory database and the Oracle Internet Directory processes 8 Stop Oracle Internet Directory oidctl connect lt connect string gt server oidldapd instance 1 stop 9 Start Oracle Internet Directory oidctl connect lt connect string gt server oidldapd instance 1 configset 0 flags p 389 start Task 2 Encoding the Helpdesk Password Note The following tasks should be performed on the machine where the Unified Messaging server is installed 1 Source the UM environment
6. the root sh script Uppercase letters indicate parameters or environment variables for example ORACLE_HOME In code examples vertical ellipsis points indicate that information not directly related to the example has been omitted In command syntax horizontal ellipsis points indicate repetition of the preceding parameters The following command example indicates that more than one input_file may be specified on the command line command input file In command syntax angle brackets identify variables that the user must supply You do not type the angle brackets The following command example indicates that the user must enter a value for the variable input file command lt input file gt In command syntax brackets enclose optional clauses from which you can choose one or none You do not type the brackets The following command example indicates that the variable output file is optional command lt input file gt output file In command syntax curly brackets indicate that a choice of two or more items separated by a vertical bar or pipe You do not type the curly brackets The following command example indicates a choice of either a or b command a b The dollar sign represents the shell prompt in UNIX x Installation Guide 1 Preinstallation This chapter describes the preinstallation procedures for Oracle Unified Messaging Topics covered include m Installation Overview a Insta
7. SANA A RO Ss 1 2 Installation Requirements iaia aiar 1 2 System RegUirementsissmsalmmouska s v n taluttimia kuminen 1 2 Software Reguirenients i ss ssa p srl alia 1 3 Preinstallation TaskS initial ii eh nee s lt 1 3 Task 1 Back Up and Shut down Existing Database and Log Files 1 4 Task 2 Install and Configure the Oracle8 Universal Data Server eee 1 4 Task 3 Start the Processes Necessary for Installation uuuuususnn meets 1 4 Task 4 Configure Net8 Database Node Installation TNSLISTENERS0 1 5 Task 5 Configure Net8 Multiple Instance Installations Only i 1 6 2 Installing and Configuring Oracle Unified Messaging Installing Oracle Unified Messaging ee 2 2 Mounting the Product CD ROM Manually i 2 2 Running the Oracle Universal Installer i 2 2 Entering Hile Locations iaia era 2 5 Verifying Your Installation Settings iene 2 7 Starting the Configuration Assistant Manually iii 2 9 Configuration Assistant Screen Buttons e se e en ennen 2 10 Specifying File Locatlons La Ani 2 11 Entering P sswords s n miima ee nie 2 13 Specifying Oracle eMail Server ParameterS iii 2 15 Specifying Oracle eMail Server PasswordS
8. clearly presented Do you need more information If so where Are the examples correct Do you need more examples What features did you like most about this manual If you find any errors or have any other suggestions for improvement please indicate the chapter section and page number if available You can send comments to us in the following ways Electronic mail infodev us oracle com FAX 650 506 7228 Attn Unified Messaging Documentation Manager Postal service Oracle Corporation Unified Messaging Documentation Manager 500 Oracle Parkway Mailstop 40P12 Redwood Shores CA 94065 USA If you would like a reply please give your name address and telephone number below If you have problems with the software please contact your local Oracle Support Services representa tive vi The topics covered in this preface include Intended Audience Oracle Unified Messaging Documentation Related Documents Notation Conventions Preface vii Intended Audience The configuration and installation instructions in this document are intended for anyone who is responsible for installing Oracle products on Sun SPARC Solaris While some command examples are provided this document does not attempt to teach Oracle or UNIX administration Oracle Unified Messaging Documentation Oracle Unified Messaging documentation is available in HTML and PDF format on the CD ROM and installs automatically during product
9. on the CD ROM cd cdrom cdrom0 2 Make sure the DISPLAY environment variable is set to your display address C Shell setenv DISPLAY lt hostname gt 0 0 Bourne or Korn Shell DISPLAY lt hostname gt 0 0 export DISPLAY 2 2 Installation Guide Installing Unified Messaging 3 Make sure xhost while physically located on the host machine is set to enable access to the X server on your machine Use the following command usr openwin bin xhost See the UNIX man pages for more information on xhost 4 Fromthe install directory on the CD ROM type the following command runInstaller The runInstaller command launches the Oracle Universal Installer and the Welcome dialog box displays Deinstall Products About Oracle Universal Installer exit J telo MM installed Products sea Oracle Universal Installer Screen Buttons This table gives you information about the Oracle Universal Installer screen buttons Installing and Configuring Unified Messaging 2 3 Installing Unified Messaging 2 4 Screen Button What it Does Deinstall Products About Oracle Universal Installer Exit Installed Products Previous Next Cancel Takes you to the Deinstall screen Gives you the version number Exits you out of the install session Shows you what Oracle products you have installed Takes you back to the previous screen Takes you to the next screen Enables you to cancel the i
10. the tasks described in this section after a Unified Messaging installation or upgrade Note You must run the following tasks in a Korn shell environment Note Configure Oracle eMail Server to include two rewrite rules Please refer to chapter 10 of the Oracle eMail Server 5 1 Administration Guide Task 1 Create the Oracle Unified Messaging LDAP Schema Use this procedure to create the schema the helpdesk will use in the LDAP server This procedure must be performed after completing the postinstallation chapter of the Oracle eMail Server 5 1 Installation Guide Note The following tasks should be completed on the machine where Oracle Internet Directory is installed dif files are located in the following directory where Oracle Unified Messaging is installed SORACLE _HOME um admin ldap All dif files must be copied from the machine where Unified Messaging is installed to the machine where Oracle Internet Directory is installed 1 Editthe following files to specify the LDAP domains oid_setup ldif oid_acl ldif oid_domain ldif 2 Create the domains in the directory tree using oid_domain 1dif ldapmodify D lt user dn for directory admin gt w lt password gt a f oid domain ldif 3 Create search catalogs 3 2 Installation Guide Post Installation Tasks cd SORACLE HOME ldap bin 4 Execute the following catalog sh connect lt connectString gt
11. 16 UM Cancel lt Back On this screen you must enter the Oracle SID and connect string for Unified Messaging as well as the Unified Messaging tablespace name 2 12 Installation Guide Installing Unified Messaging Enter the UM connect string UM ORACLE SID and the Name of UM Tablespace in the corresponding fields See the table below for more information ORACLE SID What it Is UM Connect String Connect string for the database that holds the Oracle Unified Messaging objects UM ORACLE_ SID SID for the database that holds the Oracle Unified Messaging objects Name of UM Tablespace The name of the Unified Messaging tablespace on the database Please choose the passwords for the UM database instance um user password sys user password system user password Cancel lt Back Next gt Entering Passwords In this screen you must enter three Unified Messaging database passwords Database Passwords What it Is UM User Password UM database password for the UM user All Unified Messaging objects are owned by the UM user This user is created in the installation process and the password you enter here is the user s new password Installing and Configuring Unified Messaging 2 13 Installing Unified Messaging 2 14 Database Passwords What it Is Sys User Password UM database password specified for the sys user The password already exists from the databa
12. Oracle Unified Messaging Installation Guide Release 2 1 2 for Sun SPARC Solaris 2 6 January 2001 Part No A86091 02 ORACLE Unified Messaging Installation Guide Release 2 1 2 for Sun SPARC Solaris 2 6 Part No A86091 02 Copyright 1996 2001 Oracle Corporation All rights reserved Primary Author Ginger Tabora Contributors Byung Choung Varouzhan Ebrahimian Duane Jensen Tom Kraikit Jae Lee Sunia Lin Allen Liu Louise Luo Stefano Montero Howard Narvaez Ricardo Rivera The Programs which include both the software and documentation contain proprietary information of Oracle Corporation they are provided under a license agreement containing restrictions on use and disclosure and are also protected by copyright patent and other intellectual and industrial property laws Reverse engineering disassembly or decompilation of the Programs is prohibited The information contained in this document is subject to change without notice If you find any problems in the documentation please report them to us in writing Oracle Corporation does not warrant that this document is error free Except as may be expressly permitted in your license agreement for these Programs no part of these Programs may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Oracle Corporation If the Programs are delivered to the U S Government or anyone licensing or u
13. Post Installation 3 3 Post Installation Tasks SORACLE _ HOME um admin umenv 2 Encode the password S SORAC LE HOME JRE bin jre cp UM CLASSPATH SUM PROPERTIES oracle um util EncPwd HELPDESK Task 3 Configuring the oomgr RMI Process The oomgr RMI process allows for Unified Messaging sessions to remotely share an oomgr process to do administration on Oracle eMail Server accounts The oomgr RMI process can be run on either the Unified Messaging or the Oracle eMail Server machine a Toruniton the Unified Messaging machine oomgr executable and its message files need to be installed on the Unified Messaging machine a Torun iton the Oracle eMail Server machine Unified Messaging classes need to be installed and configured with the wizard in the ORACLE HOME where Oracle eMail Server is installed a On machines with Unified Messaging middle tier installation verify that the oomgr servername property in the properties file points to where oomgr RMI process is running The properties file is located in the following directory SORACLE _HOME um config lt hostname gt properties Task 4 Starting the Unified Messaging Processes 1 Start the Unified Messaging processes SORACLE SORACLE _HOM E um bin start_mls sh _HOM E um bin start IdoomgrRMI sh Task 5 Configuring Apache Listener Port The default listene
14. T DOWN ABORT to force users off the system be sure to restart the database in restricted mode and then shut it down with normal priority See the Oracle8i Administrator s Guide or Oracle8i Backup and Recovery for more information Task 2 Install and Configure the Oracle8 Universal Data Server Oracle Unified Messaging reguires reconfiguration of specific database parameters Before starting this configuration shut down the network listener and the database where Oracle Unified Messaging will be installed To shut down the network listener lsnrctl stop To shut down the database S svrmgrl SVRMGR gt connect internal Connected SVRMGR gt shutdown SVRMGR gt exit Edit the init lt sid gt ora file located in the SORACLE HOME dbs directory to reflect the following minimum values for the listed parameters Parameter Minimum Settings job gueue processes 10 job gueue interval 60 1 4 Installation Guide Preinstallation Tasks Task 3 Start the Processes Necessary for Installation 1 Start the database S svrmgrl SVRMGR gt connect internal Connected to an idle instance SVRMGR gt startup SVRMGR gt exit 2 Start the network listener S lsnrctl start Task 4 Configure Net8 Database Node Installation TNSLISTENER80 To install an Unified Messaging database node a connect string must exist that provides a connection to the Unified Messaging database using the sid 1
15. Unified Messaging entry name that connects to the Oracle eMail Server database instance 1 6 Installation Guide 2 Installing and Configuring Unified Messaging This chapter describes Unified Messaging installation and configuration procedures for both new installations and upgrades Topics covered include Installing Unified Messaging Installing and Configuring Unified Messaging 2 1 Installing Unified Messaging Installing Unified Messaging Mounting the Product CD ROM Manually The Oracle Product Installation CD ROM is in RockRidge format If you are using the Solaris Volume Management software installed by default on Sun SPARC Solaris 2 x the CD ROM is mounted automatically when you put it into the disk drive If you are not using the Solaris Volume Management software use the following procedure to mount the CD ROM manually You must have root privileges to mount or unmount the CD ROM manually Be sure to unmount the CD ROM before removing it from the drive 1 Place the Product Installation CD ROM in the CD ROM drive 2 Loginas the root user su root 3 Create a CD ROM mount point directory mkdir mount_point_directory 4 Mount the CD ROM drive on the mount point directory and exit the root account mount options device name mount point directory exit Running the Oracle Universal Installer 1 Loginasthe user whoinstalled oracle products on this machine and change to the installation directory
16. dent Files 2 1 2 O De Installations 2 products The Summary screen enables you to verify your installation settings These settings include the source and destinations locations you specified the installation type you selected the product language the space reguirement for installation and the space currently available and the Unified Messaging products that will be installed Installing and Configuring Unified Messaging 2 7 Installing Unified Messaging To change your source or destination location or installation type click Previous to return to the appropriate screen Otherwise click Install to begin installation The progress screen displays This screen shows the progress of your installation To stop installation click Cancel 2 8 Installation Guide Installing Unified Messaging The products are installed in the specified location When installation is complete the Configuration Tools screen appears UM Configuration Wizard If installation was successful the UM 2 1 2 Configuration Assistant launches Starting the Configuration Assistant Manually 1 Define the ORACLE HOME environment variable in the login file for the C shell or the profile file for the Bourne or Korn Shell login C shell setenv ORACLE_HOME lt directoryName gt profile Bourne or Korn shells ORACLE_HOME lt directoryName gt export ORACLE HOME 2 Runthe profileor login file Installing and Confi
17. g used Must be oracle for an Oracle Internet Directory Enter the parameters and click Next The LDAP Domains screen displays Installing and Configuring Unified Messaging 2 17 Installing Unified Messaging Please specify the following LDAP domains PAB domain de PAB de UM_DOMAIN de com GSM domain 4c PAB dc UM DOMAIN dc 00m Cancel lt Back Next gt In this screen you must specify your LDAP domains LDAP Domains What it Is PAB Domain Name of the root of the LDAP domain where UM will store it s information GSM Domain Name of the root of the GSM LDAP server from where all the search functions will start Enter the LDAP domains and click Next The last screen displays 2 18 Installation Guide Installing Unified Messaging Click Next to startthe setup Cancel lt Back Next gt Exiting the Configuration Assistant Click Finish to exit the Configuration Assistant Once you have completed installation you must now complete the post installation tasks See Post Installation Tasks on page 3 2 to begin post installation tasks Installing and Configuring Unified Messaging 2 19 Installing Unified Messaging 2 20 Installation Guide 3 Post Installation This chapter describes post installation procedures for Unified Messaging Topics include m Post Installation Tasks Post Installation 3 1 Post Installation Tasks Post Installation Tasks Perform
18. guring Unified Messaging 2 9 Installing Unified Messaging 2 10 3 Set your JAVA HOME directory as shown ksh bsh export JAVA HOME lt jre install directory gt csh setenv JAVA HOME lt jre install directory gt 4 Atthe Solaris prompt enter the command SORACLE HOME um bin um install sh This wizard will guide you through the steps to oonfigure Unified Messaging Configuration Assistant Screen Buttons This table gives you information about the Configuration Assistant screen buttons Click Next to proceed through the steps to configure Oracle Unified Messaging 2 1 2 Screen Button What it Does Cancel Exits you out of the Configuration Assistant Next Takes you to the next screen Installation Guide Installing Unified Messaging The ORACLE_HOME for Oracle UM 2 1 2 screen appears Please specify the ORACLE HOME where UM is installed AW Cancel lt Back Next gt Specifying File Locations On this screen you must specify the location of your Oracle Home where Unified Messaging is to be installed Enter the directory path of the ORACLE_HOME where Unified Messaging is installed and click Next The ORACLE_SIDs for UM 2 1 2 screen displays Installing and Configuring Unified Messaging 2 11 Installing Unified Messaging UM Database Connect String UM Database SID Name of UM Tablespace Please specify the following UM database 0616 06
19. installation Use your Web browser to access ORACLE HOME um doc index html on your server The following documents are available Oracle Unified Messaging Installation Guide Oracle Unified Messaging Client Developer s Guide Oracle Unified Messaging Release Notes Related Documents viii This guide provides operating system specific information for Oracle Unified Messaging for Sun SPARC Solaris 2 6 This document refers to the following user guides and reference manuals m Oracle eMail Server 5 1 Installation Guide m Oracle eMail Server 5 1 Administration Guide m Oracle eMail Server 5 1 Release Notes a Oracle Internet Application Server 8i Installation Guide Release 1 0 for Sun SPARC Solaris Ordering Related Documentation To order documentation call the appropriate number listed below m Inthe United States call Documentation Sales at 1 800 252 0303 Inthe United Kingdom call Oracle Direct Response at 44 990 332200 a In other European countries contact your local Oracle Support office a Inthe Asia Pacific region contact your Oracle sales representative Installation Guide Notation Conventions The following notational conventions appear in this manual Convention Description italic Monospace bold UPPERCASE lt gt Italicized type identifies document titles Monospace type indicates commands Boldface type indicates script names directory names path names and file names for example
20. llation Requirements m Preinstallation Tasks Preinstallation 1 1 Installation Overview Installation Overview Oracle Unified Messaging is a highly scalable messaging framework which integrates messages from multiple sources into a single inbox Prior to installation you should plan your implementation strategy and be familiar with Unified Messaging system components concepts and terminology described in the Unified Messaging Client Developer s Guide The installation process is composed of the following steps 1 Complete the necessary pre installation tasks including backing up your existing system configuring the UNIX environment and preparing related processes and products for the installation 2 Use the Installer on the Oracle software CD to install or upgrade Oracle Unified Messaging and related software products 3 Perform the post installation steps 4 Verify the configuration by starting processes and checking process logs Installation Requirements You must meet the following system and software requirements to install Oracle Unified Messaging System Requirements a 50MBofdisk space 128 MBof memory Software Reguirements Oracle Unified Messaging reguires the following software components and associated versions Software State During Unified Components Version Comments Messaging Installation Oracle eMail Server 5 2 Installed and running Oracle8i Data Server 8 1 7 Installed and running
21. nstallation process Installation Guide Installing Unified Messaging Entering File Locations 1 Atthe Welcome screen click Next The File Locations screen displays About Oracle Universal Installer mv Crrm Enter the location of the source and destination The Source is where the Unified Messaging stage is located The Destination is where the ORACLE_HOME is located and where Unified Messaging will be installed 2 Type in or use the Browse button to select the Source and Destination directories for your installation 3 Click Next The Installation Types screen displays Installing and Configuring Unified Messaging 2 5 Installing Unified Messaging mm 3 Peso N ED Select your installation type Installation Type What it Does Database Node Installs the database components and creates UM database objects Web Node Installs the web components only Click Next The Summary screen appears 2 6 Installation Guide Installing Unified Messaging Verifying Your Installation Settings JI Summary Unified Messaging 2 1 2 O Global Settings Source nettchia sun private homechia 2 1 2 temp stage Diskistagefsroducts jar Destination forivatebrooksfforacle home installation Type Database Node O Product Languages English O Space Requirements Yolume private Required 16MB Available 6 42GB Upgrades 2 products Unified Messaging 2 1 2 Unified Messaging Depen
22. on troubleshooting refer to the log file in SORACIE HOME um log install log a For background Oracle Unified Messaging processes troubleshooting refer to trace files in SORACLE HOME um trace a For Oracle Unified Messaging classes troubleshooting refer to log file in SORACLE_HOME um log lt date gt txt Troubleshooting Hints Make sure Oracle eMail Server is installed and working correctly 1 Connect directly to the IMAP ports of Oracle eMail Server telnet lt es machine name gt 143 2 If Oracle eMail Server is running imap4 correctly login using al login helpdesk helpdesk 3 Response from the server should be al OK LOGIN completed 4 Log out of Oracle eMail Server a2 LOGOUT Make sure that listeners on Oracle eMail Server and Oracle Unified Messaging are working correctly using tnsping from the machines Make sure that LDAP server is up and running correctly You can issue the following command using a browser ldap lt ldap machine name gt uid 1 lt PAB_DOMAIN gt 4 2 Installation Guide Troubleshooting Hints Note lt PAB DOMAIN gt selected during installation If the data for the helpdesk is returned then LDAP is working fine If the data for the helpdesk is not returned then resolve LDAP server issue using the documentation provided by the LDAP server Troubleshooting 4 3 Troubleshooting Hints 4 4 Installation Guide
23. ords What it Is admin pwd for oomgr Admin user password for oomgr When you installed Unified Messaging you were prompted to enter a password for the ADMIN account The ADMIN account is the system administrator s account or superuser account from which you manage objects on a given node In addition the ADMIN user can grant administrative privileges to other users so that they can administer the Unified Messaging system The ADMIN account cannot be deleted and always retains superuser privileges Enter the passwords and click Next The LDAP Servers screen displays Please specify the following LDAP parameters PAB server PAB Port GSM server GSM Port LDAP type y AN Cancel lt Back Entering LDAP Information In this screen you must specify your LDAP Servers Parameters PAB Private Address Book GSM Global System for Mobile LDAP Parameters What it Is PAB Server Name of the LDAP server that will be used with UM All UM s directory information will be stored within this server 2 16 Installation Guide Installing Unified Messaging LDAP Parameters What it Is PAB Port Port number of the LDAP server specified in PAB server Defaults to 389 GSM Server Name of the LDAP server to use for General Directory searching capability in UM GSM Server Port number of the LDAP server specified in GSM Server Defaults to 389 LDAP Type The type of LDAP server bein
24. r port without SSL is 7777 and with SSL is 80 To configure the Apache port Svi SORACLE HOI F Apache Apache conf httpds conf and edit the parameter called Port 3 4 Installation Guide Post Installation Tasks Task 6 Configuring JServ To configure JServ for Oracle Unified Messaging you must edit SORACLE_HOME Apache JServ etc jserv properties to add JVM properties and CLASSPATHS To add Oracle Unified Messaging properties Oracle recommends adding the following lines in the same location where other properties are defined wrapper bin parameters DUM HOME lt ORACLE HOME gt um wrapper bin parameters DPROPERTIES lt ORACLE HOME gt um config lt MACHINE HOST NAME gt properties To add Oracle Unified Messaging CLASSPATHs Oracle recommends adding the following lines in the same location where other CLASSPATHs are defined wrapper classpath lt ORACLE HOME gt jdbc lib classeslll zip wrapper classpath lt ORACLE HOME gt um lib um jar wrapper classpath lt ORACLE HOME gt um lib jgl zip wrapper classpath lt ORACLE HOME gt um lib j2ee jar wrapper classpath lt ORACLE_HOME gt um lib ldap jar Task 7 Starting Apache JServ Go to SORACLE HOM To start apachectl start To stop apachectl stop E Apache Apache bin Note if the port is lt 1024 you need to be root to sta
25. rt Apache Task 8 Configuring HelpDesk 1 Change directory to cd SORACLE HOM E um admin 2 Runoomgr oomgr admin lt password gt 3 Execute helpdesk oom Post Installation 3 5 Post Installation Tasks iofcmgr gt execute helpdesk oom 4 Bring up your browser 5 Enter the following http lt hostname gt lt port gt um activatehelpdesk jsp 6 Enter the helpdesk user account password The default password is helpdesk Task 9 Updating Real Audio only if Real Audio is installed If Real Audio is installed you must update the following to enable Real Audio streaming Update rma home home of RealAudio and rma server server name and port number of RealAudio in lt site name gt properties Task 10 Updating the Tiff to Gif Executable only if a Tiff to Gif executable is installed You must update your tiff to gif executable to enable your fax server to convert tiff image files to gif image files Edit convert tiff gif sh to call the tiff to gif converter executable Note The convert tiff gif sh takes two arguments a 1Ist nameofthetiff file 2nd destination of the gif file 3 6 Installation Guide 4 Troubleshooting This chapter discusses troubleshooting information Topics include a Log Files and Trace Files a Troubleshooting Hints Troubleshooting 4 1 Log Files and Trace Files Log Files and Trace Files a For installati
26. se installation It should be entered here System User Password UM database password specified for the system user The password already exists from the database installation It should be entered here Enter the passwords in the corresponding fields and click Next The ES Parameters screen displays Please specify the ES machine hostname amp domain ES hostname srooksf sun DNS domain fus oracle com ES node ESNODE ESdomain com Cancel lt Back Next gt Installation Guide Installing Unified Messaging Specifying Oracle eMail Server Parameters In this screen you must specify Oracle eMail Server parameters IM Parameters What it Is ES Hostname Hostname and machine where ES is installed DNS Domain DNS domain where ES is installed ES Node Name Node name of the ES node ES Domain Name Fully gualified domain name for Unified Messaging installation Please specify the passwords for your ES oo pwd for ES instance admin pwd for oomgr Cancel lt Back Specifying Oracle eMail Server Passwords In this screen you must specify passwords for your Oracle eMail Server installation ES User Passwords What it Is oo pwd for ES instance oo user password for the ES database instance All Oracle eMail Server objects are owned by the database user oo Installing and Configuring Unified Messaging 2 15 Installing Unified Messaging ES User Passw
27. sing the programs on behalf of the U S Government the following notice is applicable Restricted Rights Notice Programs delivered subject to the DOD FAR Supplement are commercial computer software and use duplication and disclosure of the Programs including documentation shall be subject to the licensing restrictions set forth in the applicable Oracle license agreement Otherwise Programs delivered subject to the Federal Acguisition Regulations are restricted computer software and use duplication and disclosure of the Programs shall be subject to the restrictions in FAR 52 227 19 Commercial Computer Software Restricted Rights June 1987 Oracle Corporation 500 Oracle Parkway Redwood City CA 94065 The Programs are not intended for use in any nuclear aviation mass transit medical or other inherently dangerous applications It shall be the licensee s responsibility to take all appropriate fail safe backup redundancy and other measures to ensure the safe use of such applications if the Programs are used for such purposes and Oracle Corporation disclaims liability for any damages caused by such use of the Programs Oracle is a registered trademark and Oracle Names and Oracle Office are trademarks or registered trademarks of Oracle Corporation Other names mentioned may be trademarks of their respective owners Contents POT ACC ese ee is Paar Ati rte aR vii 1 Preinstallation Installation Overview sc aree da AL
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