Onkyo PR-SC5509 Instruction Manual
Contents
1. Radio iPod iPhone USB or servers etc E How to turn off HDMI Control RIHD 1 Press RECEIVER followed by SETUP on the remote controller 2 Select Hardware Setup and press ENTER 3 Select HDMI and press ENTER 4 Set HDMI Control RIHD to Off Update Procedure Connect a USB device to your PC If there is any data in the USB device remove it first 2 Download the firmware file from the Onkyo web site The file name is as follows ONKA VR 3 nkk Zi Unzip the downloaded file The following three files are created ONKAVR sok skh ak sherk ak ok a of1 ONKA VR _ ioo GPF 3 Copy the extracted files to the USB device Be careful not to copy the zip file 4 Remove the USB device from your PC and connect it to the USB port on the AV receiver 5 Make sure the AV receiver and TV are turned on If the AV receiver is in standby mode press GON STANDBY on the AV receiver to light the front display 6 Select the USB input source Now Initializing is displayed on the front display and then the name of the USB device is displayed It takes 20 to 30 seconds to recognize the USB device 7 Press RECEIVER followed by SETUP on the remote controller or Press SETUP button on the front panel Setup menu will be displayed on the TV screen The procedures thereafter can also be performed on the AV receiver by using its SETUP arrow and ENTER buttons 8 Select Update and press ENTER2. 9 Select Via USB and press ENTER 10 Select Update and press ENTER The update process will begin During the update process the on screen display may disappear depending on the updated program When this occurs you can still view the update progress on the front display of the AV receiver The onscreen display will reappear after the update is complete and upon turning the AV receiver off and on again Do not turn off the AV receiver and do not remove the USB device during the update process 11 The message Completed appears on the front display of the AV receiver indicating that the update has been completed 12 Using cON STANDBY on the front panel turn off the AV receiver and then remove the USB device Do not use GRECEIVER on the remote controller Congratulations You now have the latest firmware installed on your Onkyo AV receiver Troubleshooting Case 1 If No Update is displayed on the front display of the AV receiver it means that the firmware has already been updated You do not need to do anything further Case 2 If an error occurs Error is displayed on the front display of the AV receiver Alpha numeric characters on the front display are denoted by asterisks Refer to the following table and take appropriate action Errors during an update via USB Case 3 Error Code Description 10 20 USB storage device is not detected Make sure the USB flash
3. memory or USB cable is properly connected to the USB port If the USB storage device has its own power supply use it to power the USB storage device 14 An update file is not found in the root folder of the USB storage device or an update file is for other model Retry download following instructions at the support website If the error persists please contact Onkyo Support indicated at the end of this page and provide the error code Others Retry the update procedure from the beginning If the error persists please contact Onkyo Support indicated at the end of this page and provide the error code If an error occurs during the update disconnect then reconnect the AC power cord and try again Case 4 If an error occurs due to a wrong selection of input sources turn off and on the AV receiver Then retry the update Onkyo Sound amp Vision Corporation 2 1 Nisshin cho Neyagawa shi OSAKA 572 8540 JAPAN lt http www onkyo com gt The Americas Onkyo U S A Corporation 18 Park Way Upper Saddle River N J 07458 U S A Tel 800 229 1687 201 785 2600 Fax 201 785 2650 Hours M F 9am 8pm Sat Sun 10am 4pm ET http Awww us onkyo com Europe Onkyo Europe Electronics Gmbh Liegnitzerstrasse 6 82194 Groebenzell GERMANY Tel 49 8142 4401 0 Fax 49 8142 4401 555 lt http www eu onkyo com gt China Hong Kong Onkyo China Limited Unit 1 amp 12 9 F Ever Gain Plaza Tower 1 88 Container
4. of Audyssey MultiEQ XT32 in Bi Amp mode The 10 31 2011 update addresses the following ONKYO Supports Onkyo Remote App for Android ver 1 00 App update is also necessary 2 Adds support of Spotify control via Remote App for Android The latest update includes all prior updates We hope you enjoy the improved functionality this update provides to your AV Receiver Firmware Update via Network Updating the Firmware via the Network The AV receiver allows you to update the firmware using network connection on the rear panel e Make sure your AV receiver and TV are turned on and an Ethernet cable is connected to the rear panel of the AV receiver e Never unplug or turn off the AV receiver while it is being updated e Never plug or unplug an HDMI or Ethernet cable during the update process e Do not attempt to access the AV receiver from your PC while it is being updated e Never unplug the power cord during the update process e It takes about 60 minutes to complete the firmware update e The AV receiver will retain all your settings after the update is finished Before you start e Set the HDMI Ctrl RIHD setting to Off Turn off the controller device connected via Ethernet cable Turn off Zone 2 e Stop playback of contents from Internet e Radio iPod iPhone USB or servers etc E How to turn off HDMI Control RIHD 1 Press RECEIVER followed by SETUP on the remote controller 2
5. ONKYO Firmware Update for the TX NR3009 TX NR5009 and PR SC5509 The following outlines the methods to update the firmware via network and via USB storage Please choose either one that suits your condition Before you start carefully read the update procedure It will take about 60 minutes to update the firmware Update via network gt page 3 You need a wired Internet connection to update the firmware Update via USB storage gt page 5 Please prepare a USB storage device such as a USB flash memory stick You need at least 32 MB of available space to update the firmware Notes e Check the network connection before updating e Do not touch any cable or device connected to the AV receiver during the updating process e Do not attempt to access the AV receiver from your PC while it is being updated e Do not shutdown the power of the AV receiver while it is being updated e The storage media in the USB card reader may not work e If the USB device is partitioned each section will be treated as an independent device e If the USB device contains a lot of data the AV receiver may take a while to read it e Operation is not guaranteed for all USB devices which includes the ability to power them e Onkyo takes no responsibility whatsoever for the loss or damage of data resulting from the use of a USB device with the AV receiver Onkyo recommends that you back up your important music files beforehand e If you conn
6. Port Road Kwai Chung N T Hong Kong Tel 852 2429 3118 Fax 852 2428 9039 lt http Awww onkyochina com gt Asia Oceania Middle East Africa Please contact an Onkyo distributor referring to Onkyo SUPPORT site lt http www intl onkyo com support local_support index html gt Copyright 2011 ONKYO SOUND amp VISION CORPORATION Japan All rights reserved
7. Select Hardware Setup and press ENTER 3 Select HDMI and press ENTER 4 Set HDMI Control RIHD to Off Update Procedure 1 Press RECEIVER followed by SETUP on the remote controller or Press SETUP button on the front panel The Setup menu will be displayed on the TV screen The procedures thereafter can also be performed on the AV receiver by using its SETUP arrow and ENTER buttons 2 Select Hardware Setup and press ENTER 3 Select Firmware Update and press ENTER Note that the Firmware Update option will be grayed out for a short while after the AV receiver is turned on Please wait until it becomes operable 4 Select Via NET and press ENTER 5 Select Update and press ENTER The update process will begin During the update process the on screen display may disappear depending on the updated program When this occurs you can still view the update progress on the front display of the AV receiver The onscreen display will reappear after the update is complete and upon turning the AV receiver off and on again 6 The message Completed appears on the front display of the AV receiver indicating that the update has been completed 7 Using oON STANDBY on the front panel turn off and on the AV receiver Do not use GRECEIVER on the remote controller Congratulations You now have the latest firmware installed on your Onkyo AV receiver Troubleshooting
8. Troubleshooting Case 1 If No Update is displayed on the front display of the AV receiver it means that the firmware has already been updated You do not need to do anything further Case 2 If an error occurs Error is displayed on the front display of the AV receiver Alpha numeric characters on the front display are denoted by asterisks Refer to the following table and take appropriate action Errors during update via Network Error Code Description 10 20 Ethernet cable is not detected Connect the cable properly See the instruction manual for the network connection 11 13 Internet connection error 21 28 Check the following items e Make sure the IP address subnet mask gateway address and DNS server are configured properly Make sure the router is turned on Make sure the AV receiver and the router are connected with an Ethernet cable Make sure your router is configured properly See the instruction manual of the router If your network allows only one client connection and there is any other device already connected the AV receiver will not be able to access the network Consult your Internet Service Provider ISP If your modem does not function as a router you will need a router Depending on your network you may need to configure the proxy server if necessary See the document provided by your ISP If you are still unable to access the Internet the DNS or proxy s
9. ble please update your unit Information Concerning Firmware Update for Onkyo Network Receivers Onkyo has discovered there is a possibility of failure when updating receivers to this new firmware package via ethernet in certain network environments For this reason we are now only releasing a firmware file for installation via USB port flash memory device Should you encounter any difficulties when performing this update please contact us We appreciate your understanding and apologize for any inconvenience this issue may cause Latest Firmware Version 1081 0800 0210 6104 The 02 19 14 update addresses the following AVAILABLE ONLY VIA USB 1 Corrects lock up failure when using Telstra T Box or MiCasaVerde Vera Lite controller on the same network 2 Addresses format changing of Rhapsody The 09 11 13 update addresses the following all above listed models AVAILABLE ONLY VIA USB 1 Improves picture output of 4K up scaling The 7 5 2012 update addresses the following 1 Improves the operation when HDMI Through is set to on 2 Stabilizes the operation of Network Control 3 Corrects the video output when the Picture Mode is set to Through The 3 16 2012 update addresses the following 1 Stabilizes video output when using HDMI CATS Extender on HDMI OUT MAIN terminal The 12 20 2011 update addresses the following 1 Improves noise during playback of DTS HD Master Audio with particular Blu ray disc 2 Corrects operation
10. ect a USB hard disk drive to the USB port Onkyo recommends that you use its AC adapter to power it e USB hubs and USB devices with hub functions are not supported Do not connect your USB device via a USB hub e USB devices with security functions are not supported Limitation of liability The program and accompanying online documentation are furnished to you for use at your own risk Onkyo will not be liable and you will have no remedy for damages for any claim of any kind whatsoever concerning your use of the program or the accompanying online documentation regardless of legal theory and whether arising in tort or contract In no event will Onkyo be liable to you or any third party for any special indirect incidental or consequential damages of any kind including but not limited to compensation reimbursement or damages on account of the loss of present or prospective profits loss of data or for any other reason whatsoever ONKYO Firmware Update for the TX NR3009 TX NR5009 amp PR SC5509 We are pleased to offer this firmware update for the best possible performance of your AV Receiver A firmware update is now available through the Network or USB connections on the TX NR3009 TX NR5009 and PR SC5509 To check if your firmware is the latest version go in to Setup gt Hardware Setup gt Firmware Update and check the 16 digit number 1081 0800 0210 6104 If any of the numbers differ from the latest version availa
11. erver may be temporarily down Contact your ISP Others Retry the update procedure from the beginning If the error persists please contact Onkyo Support indicated in the last page and provide the error code Case 3 If an error occurs during the update process disconnect then reconnect the AC power cord and try again Case 4 If an error occurs due to a wrong selection of input sources turn off and on the AV receiver Then retry the update Case 5 If you do not have an Internet connection to the network please contact Onkyo Support Updating the Firmware via USB The AV receiver allows you to update the firmware using network connection on the rear panel e Make sure your AV receiver and TV are turned on and an Ethernet cable is connected to the rear panel of the AV receiver e Never unplug or turn off the AV receiver while it is being updated e Never plug or unplug an HDMI or Ethernet cable during the update process e Do not attempt to access the AV receiver from your PC while it is being updated e Never unplug the power cord during the update process e It takes about 60 minutes to complete the firmware update e The AV receiver will retain all your settings after the update is finished Before you start e Set the HDMI Ctrl RIHD setting to Off Turn off the controller device connected via Ethernet cable Turn off Zone 2 e Stop playback of contents from Internet
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