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Oki FAX 5950 User's Manual

1. OKI _ lt C eS OKI FAX 5750 5950 A FACSIMILE Feature Set Guide P N 59332202 Disclaimer Every effort has been made to ensure that the information in this document is complete accurate and up to date Oki Data assumes no responsibility for the results of errors or omissions beyond its control Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki Data Copyright Information Copyright 2000 by Oki Data All Rights Reserved First Edition September 2000 Written and produced by the Oki Data Training and Publications Department OKIFAX 5750 5950 Contact Information Please address any comments on this publication to Mailing Address Oki Data Americas Inc Training and Publications Department 2000 Bishops Gate Boulevard Mount Laurel NJ 08054 4620 United States of America e Mail Address pubs okidata com Web Site Please visit Oki Data s multilingual web site at http www okidata com Emergency First Aid Information Refer to the Material Safety Data information in the Warranty Information document Trademark Information OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company Ltd Apple AppleTalk EtherTalk Kan
2. Local printing through the parallel port requires a different driver provided with the optional MFP Kit For further details please contact your authorized supplier Printing on Transparencies When printing on transparencies e set the Media Type to Light e use manual feed e set the machine for face up stacking e recommended transparency type is 3M CG2300 Change the settings through the printer driver provided with the optional MFP Kit Feature Set Guide English 89 Operating Systems NetWare Recommended procedure 1 Install the printer driver 2 Install the network card utility 3 Configure the network card The NetWare server has two modes e printer server mode and e remote printer mode The Network Card supports either mode To use NetWare the fax machine should be attached as a printer under NetWare control For more details see the information on the supplied CD ROM 90 OKIFAX 5750 5950 Windows NT 4 0 and Windows 2000 Recommended procedure 1 Install the printer driver 2 Install the network card utility 3 Configure the network card When printing directly from Windows NT 4 0 or 2000 use LPR Microsoft TCP IP Printing included in Windows NT 4 0 and 2000 Add the LPR port as the driver output port and assign it the IP Address configured for Network Card TCP IP should be added to Windows NT 4 0 2000 because it is used for LPR While installing the driver on Windows 2000 you may
3. This function is only used when setting up your fax machine as a gateway for relay fax This is also known as an off ramp This setting is required when forwarding e mail received by SMTP to PSTN ISDN Data is received only from the registered programmed domain names Example If you register network com only the e mail from domain network com or its sub domain will be received and forwarded Domain Name User Function 91 is only used when e setting up your fax machine as a gateway for relay fax Domain Name Restrictions Up to five 5 domain names may be registered Each domain name may be up to 64 characters long When a SMTP reception request is received the e mail will be received only if the sender s domain name matches one of the registered domain names If there is no match your fax machine assumes that the e mail cannot be received Reception does not occur You may use Latin letters numbers and symbols while registering the domain name To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are L amp 4 2 2 2 _ The tilde symbol will appear on the display as 1 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 Feature Set Guide English 43 Message Disposition Notification MDN User Function 92 o o Some mail clients
4. encounter a warning message about authentication Ignore this message if it appears It will not cause any problems with the installation of the driver For more details see the information on the supplied CD ROM Windows 95 98 Recommended procedure 1 Install the printer driver 2 Install the network card utility 3 Install the Oki Print Monitor LPR Utility 4 Configure the network card When printing directly from Windows 95 98 the Oki Print Monitor LPR Utility should be installed from the supplied CD ROM TCP IP must be installed in Windows 95 98 in order to use Oki Print Monitor LPR Utility For more details see the information on the supplied CD ROM Windows 3 1 Recommended procedure 1 Install the printer driver 2 Run SETUP EXE from the Win31 directory on the supplied CD ROM 3 Configure the network card When printing from Windows 3 1 a NetWare Server is required since Windows 3 1 is not a network operating system Printing via LPR from Windows 3 1 connected to the network with other commercial TCP IP protocols is not assured Feature Set Guide English 91 92 Other Operating Systems Other operating systems such as Macintosh or UNIX are not supported OKIFAX 5750 5950 Configuring from Network Utilities also known as CD Setup Utilities The network card configurations may be altered from a PC via the network using the utilities on the CD ROM The configuration settings
5. 1 2 3 Press Menu Exit to enter the menu Press amp to select Report Print press Enter Press W or until the report you want appears on the display Press Enter Print all the reports you want then press Menu Exit to return to standby mode Windows NT DHCP Server Settings This section will provides basic information on working with Windows NT DHCP Servers For more information refer to your Windows NT Server manual and resource kit The settings listed below are required for the T 38 board to work with a Windows NT DHCP Server IP Addresses IP Address Pool must be leased Subnet Mask Default Gateway Fix reserve assigned addresses to the T 38 board IP Address Pool e Set the Start Address and End Address for the IP Addresses that can be leased e Set the Start Address and End Address for the IP Addresses that cannot be leased if needed Sub net Mask e Set the Subnet Mask that is valid for the IP Address Pool Default Gateway Router e This is the DHCP option e Add 003 Router with the DHCP server that assigns an IP Address to the T 38 board e Then set the Default Gateway valid with the IP Address Pool e Any other DHCP options are invalid Feature Set Guide English 127 Fix reserve assigned addresses to the T 38 board If you use DHCP with the T 38 you must fix reserve the IP Addresses There are two ways to do this We recommend using Method 2 1 Select Infinite for Lease Duration at Propert
6. 4 overwrite the original sendmail cf with it 5 Restart the mail server After the above changes sendmail will forward mail addressed to xxxx fax abc com to your fax machine instead of processing it itself Feature Set Guide English 85 86 Mail Forwarding Process 1 Client sends mail to mail server To fax 123 fax abc com 2 Mail server makes enquiry to DNS server regarding fax abc com 3 DNS replies to mail server returns the IP address of fax abc com 4 Mail server forwards mail to fax machine 5 FAX communication to FAX number 123 OKIFAX 5750 5950 Network Scanner Your fax machine can be used as a network scanner Remember the following when using your fax machine as a network scanner e you can adjust the resolution of the scanned images e turn off the IFAX Sender ID User Function 90 or it will appear on your scanned images Example Here is an example of using your fax machine as a network scanner You have a hard copy document that you would like to have on file as a digital copy You can use your fax machine to scan the document and send the scan version digital copy to your e mail address The scan version of the document is a TIFF file How it Works The document is scanned as if it were being sent as an Internet Fax but the document is actually sent to an e mail address on the network The recipient destination e mail address receives the document on their PC as a TIFF file Fe
7. e save time Help and Helpful Hints in the User s Guide summarizes the features and capabilities directly connected to saving money and time Helpful Hints T 38 provides tips that help you use your T 38 Internet fax to its fullest OKIFAX 5750 5950 PSTN Faxing vs T 38 Faxing PSTN faxing is fax communication conducted via public telephone lines You are probably familiar with PSTN faxing PSTN faxing requires telephone numbers and telephone lines T 38 Internet fax is a special kind of Internet fax T 38 faxing uses network connections but in a special way that allows direct communication between one T 38 device and another This direct communication is done in real time Internet Fax Internet fax is a term with several meanings depending on context Internet fax can mean e fax communication conducted via the Internet e afax machine capable of Internet Faxing e the document fax sent via the Internet Real Time Fax Real Time Fax is a type of facsimile transmission that uses Internet Communication and Confirmation Two fax machines using T 38 protocol can provide real time data transmission connections via the Internet Global vs Private IP Addresses There are two types of IP Addresses e Global e Private A global IP Address can be contacted by anyone with access to the Internet A Private IP Address is usually part of a corporate Intranet Private IP Addresses are usua
8. to contact the remote T 38 device The alias is usually a shorter number used as a label alias for the longer IP Address Example You work at the home office of a bank There are eight branch offices that you communicate with All nine locations have T 38 Internet facsimile machines Each of the nine locations has a unique ten digit IP Address When you set up the machines you assign an alias to each of the nine IP Addresses The alias assigned to the home office is 01 The branches are assigned aliases 02 through 09 When you fax to each other using T 38 you use 01 to connect to the home office and 02 through 09 for the branches OKIFAX 5750 5950 IP Address There are two types of IP Addresses e Global e Private This document covers the installation and use of private IP Addresses with a T 38 facsimile machine For information on working with global IP Addresses contact your Authorized Service Dealer Port No This is the Port Number of the receiving machine Normally this is 1720 Working with the Address Table Add a Device 1 Use the box Alias Address below the table to enter the alias for the T 38 device you are registering 2 Use the box IP Address below the table to enter the IP Address for the T 38 device you are registering 3 Use the box Port No below the table to enter the Port Number for the T 38 device you are registering Click Add 5 The information for the T 38 device is added to the
9. 25 POP Port Number Sets the POP protocol port number Do not change this unless it is necessary The default setting is 110 Use APOP This setting is available when you are using a POP server that supports APOP With APOP the POP password will be encrypted before it is sent A communication error will occur if this setting is turned on when using a server which does not support APOP Printer Menu The Printer Menu provides information about Paper Trays Timers and Alarms and Emulations This menu should not be displayed for this machine If it does display you will not be able to change its settings Feature Set Guide English 59 Using OKIVIEW 32 Use this tool to configure the Network Card on Windows95 98 NT4 0 via the network The settings available through OKIVIEW 32 are nearly the same as those accessible through the Web page The Web page you access for your fax machine is e slightly different from the Web page described in the OKILAN 7100e User s Guide See the OKILAN 7100e User s Guide OKILAN Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help The differences are explained in this section OKIFAX 5750 5950 The OKILAN 7100e User s Guide contains detailed information about these settings There are differences between the settings you will see for the Internet Fax Web page and the page described in the OKILAN 7100e User s Guide This section e
10. Are the IPADDRESS SubNetMask and Default Gateway settings correct Has the SMTP server been configured correctly Has the host name been registered If using DNS is the DNS server address correct If DNS is ON some servers may cause an error Display shows message OPTION BOARD ERROR An error may have occurred at the interface between the fax machine and the network card Turn off the fax machine Verify that the network card is correctly installed Turn the machine on I have turned MDN or DSN ON but no confirmation has been returned Both MDN and DSN are sent as text format messages If the TEXT PRINT setting is OFF the confirmations will not be print MDN If the receiving Internet Fax e mail client is not capable of receiving MDN you may not get a receipt DSN If the receiving server does not support DSN you may not receive any confirmation The TIFF file I sent does not print out at the receiver Resend the file making sure to use Standard resolution and MH coding If you sent the file using Ex fine resolution or any coding mode other than MH the receiving machine may not be able to work with the file T 37 simple mode Internet Fax products support only the STD and FINE resolution settings and MH coding mode Feature Set Guide English 101 102 Reception Troubleshooting Reception fails a communication error occurs Are the IPADDRESS SubNetMask and Default Gateway settings correct Has the
11. Dial numbers you program on the One Touch Sheet s The One Touch Sheet s provide space for a limited number of Speed Dial numbers depending on the model of your fax machine OKIFAX 5750 1 through 40 OKIFAX 5950 1 through 80 For Speed Dials 41 OKIFAX 5750 or 81 OKIFAX 5950 and above program the number s and print the Telephone Directory See the User s Guide Reports Telephone Directory 1 Press Menu Exit to enter the menu 8 Press Menu Exit to return the machine to standby mode 2 Press W to select Location Program Press Enter 9 When finished with the programming of One Touch keys 3 The cursor will be at Speed Dial Press Enter lift off the plastic cover Use a pencil to write the name of the One Touch key you have programmed 4 Input the speed dial number you want to program then press Enter Print the Telephone Directory when you finish E mail addresses can ONLY be programmed in programming This provides a reference of the Speed e One Touch keys 1 40 Dial numbers already programmed an Press to select e mail Address Press Enter See the User s Guide Reports Telephone Directory Nn Input the e mail address Press Enter One Touch Key 32 is the symbol Be sure to write the name for any Speed Dial numbers l you program on the One Touch Sheet s Use One Touch Key 31 Caps to switch between upper and lowercase letters if necessary 7 Repeat the above process from Step 3 unti
12. IP Address destination number for a T 38 facsimile communication If you do not program the aliases to One Touch keys you will need to provide a list of the aliases to your end users Remind your end users to enter the symbol as the first character whenever you input the alias for an IP Address destination number for a T 38 facsimile communication The symbol tells the T 38 facsimile machine that the user wants to use T 38 protocol to communicate with another device Feature Set Guide English 133 134 Specifications Network LAN 1 port 10BASE T OKIFAX 5750 5950 Protocol Call Control TCP IP UDP IP Procedure ITU T H 323 Fax Communication Method TCP IP UDP IP Procedure ITU T T 38 Maintenance TCP IPx Procedure Unique to the facsimile machine T 38 Menu Options Use User Function 83 IPFAX Initialize to initialize the e T 38 board before you program the IP Address Subnet Mask and Default Gateway When you use User Function 83 to initialize the T 38 board you turn DHCP OFF You can use the front panel of the facsimile machine to access the following T 38 menu options User Function 80 IP Address User Function 81 Subnet Mask User Function 82 Default Gateway User Function 83 IPFax Initialize Accessing Menu Options 1 2 Press Menu Exit to enter the menu Using the numeric keypad enter the number of the User Function you want to access 80 IP Address
13. OFF Header does not print The message and any TIFF attachments print TYPE1 SUBJECT FROM TO information prints TYPE2 All header information prints This information includes all routing and server information The default setting is OFF Coding Mode User Function 88 This function determines the coding mode for the TIFF file images sent by Internet Facsimile Available settings are MH MR MMR Compression Rates MH low MR medium MMR high The default setting is MH Often other manufacturers Internet Fax products e support only MH Feature Set Guide English 41 42 Extra Fine Mode User Function 89 This function determines the scan resolution of the EX FINE mode for Internet Faxing Available settings are 300 dpi or 600 dpi The default setting is 300 Tf you want to use 600 dpi scan resolution the OKI e HRS600 600 dpi TX option 8 MB RAM must be installed OKIFAX 5750 5950 IFAX Sender ID User Function 90 This function determines if the sender ID is included with images scanned by the Internet Fax Available settings are ON or OFF The default setting is ON The setting for this function always applies when using e Internet Fax IFAX Sender ID User Function 89 is independent from Sender ID On Off User Function 23 Tf you are using your fax as a scanner turn this setting off This prevents the sender ID data from appearing in scanned images Domain Name User Function 91
14. One Touch you must make sure that it is sent as an Internet Transmission 1 Load the document 2 Press the e mail key 3 Input the e mail address One Touch Key 32 is the symbol e Use One Touch Key 31 Caps to switch between upper and lowercase letters 4 Press Start Limitations and Suggestions If you need a digital copy of a fax transmission for your records send the fax to the destination and your e mail address Your e mail address will receive a digital copy TIFF format of whatever you send You cannot combine e mail addresses and telephone numbers in one fax transmission If you select the same e mail address twice the document will be sent to it only once To stop transmission press STOP The transmission terminates immediately without asking for confirmation Internet Fax data is scanned into memory before transmission If the document is too long to fit into memory divide it and make two or more transmissions If you frequently divide documents consider installing additional memory Feature Set Guide English 69 TIFF Format When functioning as an Internet Fax your machine converts scanned documents into a single TIFF format file and sends it by e mail The transmit resolutions are e 200 x 100 dpi in STD mode e 200 x 200 dpi in FINE mode e 300 x 300 dpi or 600 x 600 dpi in EX FINE the OKI HRS600 600 dpi TX option must be installed e 200 x 200 dpi in PHOTO mode The
15. POP reception is carried out while there is no mail the log will also be erased Regularly delete the received e mails from the mail server keeping the number of records on the log below 50 Feature Set Guide English 39 Time Between GMT User Function 85 GMT is Greenwich Mean Time Use this function to set the difference between your machine s local time and GMT This value must be entered correctly or e mail headers will be wrong If you need help in determining the difference between your time and GMT a good reference website may be found at http greenwichmeantime com Available settings are 12 to 12 in one hour increments The default setting is 0 In the United States the difference is always a negative e value Example East Coast Standard Time is 5 OKIFAX 5750 5950 Text Print User Function 86 This function determines if the body text of an e mail is printed If this function is set to ON the text in e mail is printed Available settings are ON and OFF The default setting is OFF Only US ASCII characters will print Any characters that cannot be printed are shown as spaces Text may not be printed or come out garbled depending on the mail client used Header Print User Function 87 This function determines how the e mail header is printed Text Print User Function 86 must be ON for this setting Header Print to be valid Available settings are OFF TYPE1 and TYPE2
16. POP server been configured correctly If using DNS is the DNS server address correct Have you set the USER ID correctly as registered on the POP server Have you set the password correctly as registered on the POP server If APOP is on it will cause a communication error on a POP server that does not support APOP Reception does not start Has the POP interval been set at 0 If the TEXT PRINT setting is ON you cannot receive messages while a print alarm no paper cover open paper jam etc is on Is there sufficient free memory space Images are stored in memory first and cannot be received if there is not enough space OKIFAX 5750 5950 When I try to receive data manually a warning message appears on the display Have you registered a POP server and a USER ID The display shows message OPTION BOARD ERROR An error may have occurred at the interface between the fax machine and the network card Turn off the fax machine Verify that the network card is correctly installed Turn the machine on A communication error occurs during reception and a report is printed out Your machine does not support the format of the received file The same mail prints repeatedly The fax machine prints out a large number of meaningless Is the User Function 84 DELETE POP MSG set to TYPE2 Characters Do not use other settings unless you receive mail on a PC It may be printing out Base64 encoded data as well as on your f
17. PSTN number Connecting private address to global addresses For information on working with global IP Addresses contact your Authorized Service Dealer Communication errors occur Network conditions can cause delays in data transfers The delays can cause communication errors If this frequently occurs increase the setting for the TCP Timer via the IPFax Console Software Feature Set Guide English 137 Software Programs on the CD General Information The CD shipped with the facsimile contains the e IPFax Console Software e Discovery Program The IPFax Console Software allows you to connect to the T 38 board using TCP UDP display T 38 facsimile settings change T 38 facsimile settings install the programs The Discovery Program allows you to e to find T 38 boards on the LAN e create a list of the T 38 boards on the LAN e connect the T 38 boards with the console software 138 OKIFAX 5750 5950 Specifications Operating Systems Windows 98 Windows 95 Windows NT 4 0 Windows 2000 Monitor Screen size equal to or larger than SVGA 800x600 Free Disk Space 2 MB Installing the Software Programs If you are reinstalling the software you must uninstall the old program first Close all open programs Insert the CD into the CD drive Run Setup from the CD Follow the on screen prompts uUa UNE o When the installation is complete reboot the PC Accessing the Software Programs IPFax Console Softwar
18. alias 3 Input the alias You can enter the numbers 0 through 9 and the symbols e and Any other characters or symbols will be ignored 4 Press Start Receiving a T 38 Fax You do not need to perform any special procedures to receive a T 38 Internet fax Feature Set Guide English 121 Troubleshooting End User For an end user troubleshooting a T 38 Internet fax is the Error Codes End User same as any other fax machine Contact your network administrator if any of these error Refer to the User Guide Problem Solving codes are displayed Most problems with faxing using the T 38 protocol must be 1501 Remote facsimile machine rejection referred to the Network Administrator 1502 GK rejection Refer to the Network Administrator section 1503 No response Troubleshooting of this Feature Set Guide 1504 Cancel However the end user should check the following items 1505 Board BUSY e Make sure the remote machine is T 38 capable 2506 Phone numberettor e Make sure the symbol is the first character in the alias you are contacting 1507 GK not found 1508 DHCP failure 15FE Board error 15FF Board error 122 OKIFAX 5750 5950 Reports End User Using T 38 does not generate any unique reports The standard reports of the machine include sections and information about G3 as well as the regular information Configuration Report The IPFAX Options section lists some of the T 38 IPFA X se
19. certain domain names any system is vulnerable to attack If you set up your OKIFAX for this feature it may be possible for unauthorized faxes to be sent to other machines through your fax machine Relay Print User Function 27 must be ON for you to use Gateway Services Forwarding e The default setting for Relay Print User Function 27 is OFF to help protect against unauthorized faxes being sent through your machine 76 OKIFAX 5750 5950 Procedure 1 Create a personal mailbox as a relay mailbox 2 Register a one touch key with an e mail address assigned to it in the relay mailbox Any fax image sent to this Personal Box is then forwarded to the assigned e mail address See the User s Guide Advanced Operations Confidential Faxes Programming Personal Confidential Mailboxes See the User s Guide Advanced Operations Relay Faxing How it works 1 An F Code fax machine sends the fax message to your Internet Fax machine 2 Your Internet Fax machine then converts the message to an e mail and forwards it to a mail server 3 The mail server then sends the e mail to a computer or another Internet Fax E mails to a Fax Number Your machine can forward images received via e mail to another fax machine Your fax machine uses SMTP reception to do this This function is not supported for POP Use the format FAX telephone number domain name to indicate the forwarding number The Internet Fa
20. fax machine will use paper from another tray when paper runs out in one tray The optional second tray must be installed for this to e function The same size paper must be installed in both trays Paper Size Check LAN Print T O User Function 81 User Function 82 Settings are ON or OFF It is impossible to judge whether printing data is not being Default is ON transmitted due to network delay or the end of the data stream This time out configuration allows the device to Set to ON eae ce f cancel a print job when no printing data can be found after If Paper Size Check is set to ON an alarm displays when a specified time has elapsed since the last data was the paper size specified from the PC does not match the submitted Peer eE SPETSO E RT OE the tax aeh Do not change the default configuration unless it is When this alarm is displayed put the correct size of paper absolutely necessary in ihe specified tray Settings are 5 sec 30 sec 5 min Printing begins when the tray is closed Default Setting is 30 sec After printing e set the same paper as configured for the tray or e change the tray configuration to the correct paper size Set to OFF If Paper Size Check is set to OFF printing occurs even if the PC specified and Paper Tray paper sizes don t match Feature Set Guide English 95 Banner Output Your fax machine supports TEXT style Banner of NetWare 3 x and NetWare 4 x Only US ASCII charac
21. feature Contact your phone company for more information on the rollover feature Unpacking Remove contents from the carton Be sure that all the items listed below are included NA wn BR WH NY If any items are missing contact Oki Data immediately Keep your packing materials and carton in case you need to ship or transport the unit Fax Machine Toner cartridge Image drum inside machine Power cord Telephone line cord s Document Stacker Documentation User s Guide Features Set Guide Warranty Information Feature Set Guide English 13 14 Connecting to the Second Telephone Line 1 The primary first telephone line is connected to the LINE 1 See the User s Guide Installation Setting Up Your Machine Connecting to the Telephone Line The second telephone line is connected to the second line jack dual line access 2 Insert the other end into the wall jack for the second telephone line OKIFAX 5750 5950 Displays Reports and Beeps The display usually shows the status of the first telephone line Press HELP to display the status of the second telephone line The end of a communication a fax is sent or received is indicated by a beep Any beeps are for the line first or second being displayed No beeps sound for the line not being displayed Continuous Tone Speed Access no 63 must be set to ON if you want to know when the second line is active The second line does not have
22. s Guide The Printer TRAP facility of the tool supplied with Internet Fax has been expanded You can add up to 5 addresses in TCP IP as Printer Traps and also an extra address in IPX SPX for which trap alarms can be specified individually Please also see the help menu of the tool Internet Fax You can use OKIVIEW 32 to change the same settings that are accessed through the Web page User Function 93 Network Settings Telnet Your fax machine is Telnet capable You can use Telnet via the network to change the network settings for your machine There are differences between what you see and what is described in the OKILAN 7100e User s Guide See the OKILAN 7100e User s Guide OKILAN e Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help Feature Set Guide English 63 64 Customization Programming e mail Addresses You can program store e mail addresses into your machine just as you do telephone numbers You can create a group of e mail addresses just as you can create a group of telephone numbers For more information about groups see the User s Guide Sending a Fax to Multiple Locations OKIFAX 5750 5950 Procedure Print the Telephone Directory before you begin programming This provides a reference of the speed dial numbers already programmed See the User s Guide Reports Telephone Directory Be sure to write the name for any Speed
23. set to ON When User Function 92 MDN is set to ON anyone who receives a transmission from your machine will return an MDN confirmation To print the confirmation you must set User Function 86 Text Print to ON oe aab User Function 92 MDN determines if the Message Disposition Notification MDN is added to transmissions MDN Message Disposition Notification is a request for confirmation on whether or not the message has been read If MDN is set to ON a confirmation is returned if the recipient is e an Internet Fax machine or e a mail client that supports MDN The format of the confirmation depends on the type of the receiving Internet Fax or mail client If the recipient has the same Internet Fax machine as yours a notification in the RFC compliant format shown in the example below will be transmitted Example MDN Message Subject Automatic Disposition Notification processed hello The message you sent on Wed 19 Jan 2000 15 28 28 0900 regarding hello has been processed by abc network com Final Recipient rfc822 abc network com Original Message ID lt 3885598C E47DF614 fax nework com gt Disposition automatic action MDN sent Automatically processed Feature Set Guide English 45 46 Network Settings User Function 93 This function modifies these network settings 1 IPADDRESS 2 SUBNETMASK 3 DEFAULT GATEWAY 4 SMTP SERVER NAME 5 POP SERVER NAME 6 POP USER ID 7 POPPASS
24. the unit is connected to a network that employs a DHCP server the unit will automatically be assigned an IP Address If you use this method the DHCP server must be set to infinite lease or reservation If you can t use DHCP use User Function 83 to initialize the T 38 board By doing this DHCP is turned OFF Then use User Functions listed below to make the appropriate settings e IP Address User Function 80 e Subnet Mask User Function 81 e Default Gateway User Function 82 DHCP ON When DHCP is ON and no DHCP Server exists the following settings apply IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Default Gateway 0 0 0 0 DHCP OFF The following settings apply when DHCP is turned OFF by initializing the T 38 board from the front panel of the facsimile machine User Function 8 IP Address 192 168 1 1 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 254 Feature Set Guide English 125 Determine the DHCP Setting To determine if DHCP is ON or OFF you can e use the IPFax Console software e print the Configuration Report IPF ax Console Software 1 Start the IPFax Console software On the desktop select Start Programs IPFAX console 2 Connect the software to the T 38 device you want to work with 3 Click Change 4 From the top menu select Network 5 If the Use DHCP box is checked DHCP is ON If the Use DHCP box is not checked DHCP is OFF 126 OKIFAX 5750 5950 Printing the Configuration Report
25. when using Internet Fax IFAX Sender ID User Function 89 is independent from Sender ID On Off User Function 23 Tf you are using your fax as a scanner turn this setting off This prevents the sender ID data from appearing in scanned images My fax machine sender ID is not included in documents I I ve entered the DNS name of the SMTP server but it am sending doesn t work Check the setting for User Function 90 IFAX Sender ID Make sure it is ON I ve changed the settings for the network card User This function determines if the sender ID is included with Function 93 but the changes are not being implemented images scanned by the Internet Fax Try entering the IP address Did you press MENU while the initialization message was Available settings are ON or OFF displayed The default setting is ON Pressing MENU while the initialization message is on The setting for this function always applies when using display after changing the settings will cause the e Internet Fax machine to lose the setting changes and the settings will not update correctly IFAX Sender ID User Function 89 is independent from Sender ID On Off User Function 23 Tf you are using your fax as a scanner turn this setting off This prevents the sender ID data from appearing in scanned images Feature Set Guide English 107 108 My server does not support APOP and my fax machine is experiencing communication errors Make
26. 01 70037001 Description 2 MB Memory Expansion Kit 4 MB Memory Expansion Kit 8 MB Memory Expansion Kit also called OKI HRS600 600 dpi TX kit 500 Sheet 2 Paper Tray Kit UST 550 Multifunction Product MFP PC Interface Kit OKI HRS600 600 dpi TX kit also called 8 MB Memory Expansion Handset Dual Line Option T 37 Internet Fax Lan Kit T 38 Real Time Internet Fax Kit Options by Model OKIFAX 5750 500 Sheet 2 Paper Tray Kit UST 550 T 38 Real Time Internet Fax Kit OkiLAN 7100e 10 100 Base T Ethernet Internal Print Server Kit MFP Option Kit Multi function PC Peripheral Kit OKI HRS600 600 dpi TX kit also called 8 MB Memory Expansion Handset OKIFAX 5950 Dual Line OKIFAX 5950 T 37 OKIFAX 5950 T 38 500 Sheet 2 Paper Tray Kit UST 550 Handset 500 Sheet 2 Paper Tray Kit UST 550 Handset 500 Sheet 2 Paper Tray Kit UST 550 Handset Feature Set Guide English 3 Second Tray For the latest product and technical support e information visit the Oki Data Web site www okidata com Second Paper Tray The second paper tray has a 500 sheet paper capacity With the second paper tray installed the machine has a 750 sheet paper capacity 250 sheet standard tray plus 500 sheet second tray When the main tray runs out of paper the machine switches to the second tray for uninterrupted printing OKIFAX 5750 5950 Installation Installation instructions
27. 3 are for faxing using the Internet User Function 93 Network Settings is used to configure the network card Network settings can also be changed over a network using various tools If your network card cannot fax using the Internet User Functions 83 to 93 will not display You must work with your network administrator to determine the correct information for many of the settings Accessing Settings 1 Press Menuw Exit to enter the menu 2 Press W org until Setup appears on the display Press Enter 3 Press W or until LANOPTIONS appears on the display Press Enter 4 Press W org until the desired setting user function appears on the display Feature Set Guide English 35 List of User Functions Network Settings Explanations of each user function follow this list User Function 80 User Function 81 User Function 82 User Function 83 User Function 84 User Function 85 User Function 86 User Function 87 User Function 88 User Function 89 User Function 90 User Function 91 User Function 92 OKIFAX 5750 5950 Auto Tray Switch Paper Size Check LAN Print T O POP Interval Delete POP Message Time Between GMT Text Print Header Print Coding Mode Extra Fine Mode IFAX Sender ID Domain Name Message Disposition Notification User Function 93 Network Settings 1 IPADDRESS 2 SUBNETMASK 3 DEFAULT GATEWAY 4 SMTP SERVER NAME 5 POP SERVER NAME 6 POP USER ID 7 POPPASSWORD 8 DNS P SRV ADDR
28. 59 Discovery Program ssseesesseeessereseseesrsreerreerrerresrerssreess 159 Overview of Options and Consumables General Information This section of the Feature Set Guide covers where to obtain the options and consumables for your facsimile machine This section also provides the part numbers for the options and consumables For details about each option and consumable refer to the appropriate section of this Feature Set Guide Options vary according to the model of your machine Obtaining Before you order have the correct part number and description of the item e Consult the dealer where you purchased your fax machine e Consult an Oki Data Authorized Sales and Service Dealer Important This machine will only operate using the e consumables and options specified by OKI for this facsimile machine The use of any other consumables or options will result in the display of an operation error The machine may malfunction Feature Set Guide English 1 Part Numbers For the latest product and technical support e information visit the Oki Data Web site www okidata com Consumables Part Number Description 40815606 Toner Cartridge Kit Type 5 TL 40433318 Image Drum Kit Type 5 F 40733301 Sheet One Touch 1 40 Top Level 40733302 Sheet One Touch 41 80 Bottom Level 2 OKIFAX 5750 5950 Options Part Number 40755302 40755312 40755322 70029401 70037801 40755322 70031801 41345301 700366
29. 68 4 123 e up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are amp 7 _ p The tilde symbol shows on the display as Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 66 199 6 POP USER ID Enter the user ID registered on the POP3 server Restrictions up to 16 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are amp 2 _ The tilde symbol shows on the display as Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 66 139 Feature Set Guide English 49 50 7 POP PASSWORD Enter the password registered on the POP3 server If a password has already been entered it is shown as XXXXXXXXXXXXKXXXX sixteen Xs Restrictions e up to 16 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are amp 2 _ The tilde symbol shows on the display as Both uppercase and lowerc
30. 8 1 DNS Serye ana enta re aa is aes bis tose Eaa fas 82 Mal Server reata ai aE AE E S aS 84 Mail Forwarding Process ssseesseeeseseeeersreersreeresrseesesee 86 Ne twork Scann r srecetina e areires 87 Bx ample ios ct sccieve cis eheees Accs toes Gi SE EARR 87 HOW 1t Work ianiai an aaea e Ta EE EA 87 Image Resolution 2 0 0 ee eeceseeesceeceesceeeeeeseneeeeeeneeaes 88 IFAX Sender ID oiii E EEEE a 88 Feature Set Guide English vii Network Primting nsise eee ar r En EE E nak 89 Printing Documents sscsieintersi iniia 89 Printing on Transparencies seseeseeeesseeseerereereerrerseere 89 Operating Systems ooo eee issn tesso ssssii reo ers sns 90 AEAN a S E EEA 90 Windows NT 4 0 and Windows 2000 ue eee eee 90 Windows 95 98 3 sacs ieee isei i a 91 Windows 3L ossiani rencs ioiaren easier 91 Other Operating Systems seesseeseseeeesreerseeereereerserserees 92 Configuring from Network Utilities 0 00 92 Configuration arinira ieies eesti erouer ess oas EEEE e EES 93 Settings sat Eere aerae Easa rs Sapi a eE EOP EEEE SEES ais 94 User FUnctons siir e r a E or 94 Banner Output vs ssssgecscassstisgessssssuspassssccessepsbesccsaty oessesvyes 96 viii OKIFAX 5750 5950 Problem Solving ks meierei rrene rene eo N e nE 97 End USET eoria rea EE OE O EEEE 97 Option Board Error sssssessesseeesseeeseseesesresesreererrseeesseeess 97 LAN Data Errore a iai A EE RE 97 Network Problemario ets ea 97 Network Administrator e cc e
31. 81 Subnet Mask 82 Default Gateway 83 IPFax Initialize Press Enter to access the selections for the setting Key in or select the desired information Press Menu Exit to enter the menu Feature Set Guide English 135 136 Problem Solving No communication 1 Verify that the symbol was the first character entered 4 when sending the facsimile 2 Verify that the Address Table in the IPFax Console 5 Software is correctly programmed 6 3 Are any of the following service codes shown on the display panel of the facsimile machine 1501 Remote facsimile machine rejection 1502 GK rejection 1503 No response 1504 Cancel 1505 Board BUSY 1506 Phone number error 1507 GK not found 1508 DHCP failure 15FE Board error 15FF Board error OKIFAX 5750 5950 Does the port number used in IPFAX communication match the IPFAX of the remote machine Is the remote device T 38 compliant Is the connected network 10 BaseT This facsimile machine does not support 100 BaseT The machine uses PSTN not T 38 1 Verify that the end user is entering as the first character when entering the alias for the IP Address Identify the PSTN number the facsimile is sending to Ask the end user if they are using a One Touch key to send Check the programming of the One Touch key A PSTN number may be entered as the alternate backup number If the network is down the T 38 facsimile machine will send to the alternate backup
32. ESS 9 DNS S SRV ADDRESS 10 HOST NAME 11 FAX E mail Address 12 DSN 13 NIC INITIALIZE Auto Tray Switch Paper Size Check User Function 80 User Function 81 Settings are ON or OFF Settings are ON or OFF Default is OFF Default is ON When Auto Tray Switch is set to ON your fax machine will Set to ON use paper from another tray when paper runs out in one If Paper Size Check is set to ON an alarm displays when tray the paper size specified from the PC does not match the The optional second tray must be installed for this to paper size specified for the tray of the fax machine o function When this alarm is displayed put the correct size of paper The same size paper must be installed in both trays in the specified tray Printing begins when the tray is closed After printing e set the same paper as configured for the tray or e change the tray configuration to the correct paper size Set to OFF If Paper Size Check is set to OFF printing occurs even if the PC specified and Paper Tray paper sizes don t match Feature Set Guide English 37 LAN Print T O User Function 82 It is impossible to judge whether printing data is not being transmitted due to network delay or the end of the data stream This time out configuration allows the device to cancel a print job when no printing data can be found after a specified time has elapsed since the last data was submitted Do not change the default configuration unle
33. WORD 8 DNS P SRV ADDRESS Domain Name Service Primary Server 9 DNS S SRV ADDRESS Domain Name Service Secondary Server 10 HOST NAME 11 FAX E mail Address 12 DSN Delivery Status Notification 13 NIC INITIALIZE OKIFAX 5750 5950 After changing the network settings under User Function 93 press MENU The machine goes into standby mode After a few seconds pause the display shows that the Network Card is being initialized The data on the Network Card is updated when this message disappears Do not press MENU again while the initialization message is on display after changing the settings if you do the settings will not update correctly DHCP Server If you are working with a DHCP Dynamic Host Use permanent IP addresses from DHCP Configuration Protocol server the following items are set After changing the network settings under User automatically Function 93 press MENU 1 IP ADDRESS i 2 SUBNETMASK The machine goes into standby mode 3 DEFAULT GATEWAY After a few seconds pause the display shows that the Network Card is being initialized The data on the 8 DNS P SRV ADDRESS Network Card is updated when this message disappears Domain Name Service Primary Server Do not press MENU again while the initialization 9 DNS S SRV ADDRESS display after changing th mes 5 message is on display after changing the settings Doman Name Service secondar y Server if you do the settings will not updat
34. What Your T 37 Internet Fax Machine Can Do 27 Feature Set Guide English Helpful Hints 3 7 esenee eee eetessdensapeusebenssoes 28 PSTN Faxing vs Internet Faxing oes eeeee eee 28 Internet Fak ceinen vison ret iics bas aaa aout stents 28 E mail Addresses vs PSTN Phone Numbers 29 Status Of SOLVER mita k earen eE ee ras E E Givens EE EEE 29 Backup Archive Network Scan e cssceeceeeseeneeeeee 29 Operation Overview s esssesessseseesrrerseeeesreresessrsreserresrerenee 30 Installation aerea e oa E Aa EEEE ER 30 SGUUp REEE E ehadendobacheetebandvdacsceenes 30 CUSTOMIZATION e heoir EE EE AEE EEE RAE 30 LAN Topologies and Operating Systems ee 31 LAN EE E EE ETET 31 Network Print Protocols eseesseeecceceeceeeeceeeeesseeeeeees 31 Internet Fax Protocols 0 eeeceesccesseceeeeceseeeneeceeeeeneeeees 31 Management Protocols 0 0 0 cece eeseeeeceseeeeeeeeeeeeeeeees 31 Set Up ona Network sii rninn aa 32 Identifying Current Settings 0 eee eeeeeeeeeees 32 Settings Stored on the Fax Machine ee 32 Settings Recorded on the Network Card ee 33 Network Card Manual cceeecssceescecereeeseceeneeeneeeseeeeees 34 T100e User s Guide ear a eie e 34 Settings Stored on the Fax Machine eee 35 General Information cceececeseeeseecereeeeceeeeeeseeeneeeeee 35 ACCESSING SONGS issii stiit esses ieiti 35 vi OKIFAX 5750 5950 List of User Functi
35. a separate audible alarm When looking at a report any information related to the second line is marked with a symbol Setting the Option Line Type for the Second Line The second line type may be set to e Send transmit only TX e Receive only RX Send and Receive ALL Press Menu Exit to enter the menu Input speed access no 31 Option Line Type Press W or A to select the desired mode press Enter hw N Press Menu Exit to return to standby mode Setting Memory Transmissions to Use the Second Line You must set the Option Line Type for the Second Line e before programming Delayed Transmissions Memory to use the Second Line The Option Line Type must be set to TX or ALL for use with the Delayed Transmission Memory function For more information on Delayed Transmission see the User s Guide Advanced Operations Delayed Fax Transmissions Feature Set Guide English 15 T 37 Internet Fax Overview T 37 Internet Fax is an easy to use feature that is difficult to explain This overview has several sections to help you understand T 37 Internet Fax Operation Overview End User Information Provided Components of an Internet Fax What Your T 37 Internet Fax Machine Can Do OKIFAX 5750 5950 Operation Overview End User This section should be used as a quick reference for using the your T 37 Internet Fax This section does not provide detailed explanations of features or sett
36. ain name abc com Host name of the mail server in this domain mail abc com IP address of this mail server 192 168 1 100 Host name of the DNS server in this domain dns abc com IP address of this DNS server 192 168 1 101 IP address of the client PC 192 168 1 50 Host name of the client PC user abc com Install the Fax Machine Now install your fax machine on this network Host name of the fax machine fax abc com IP address of the fax machine 192 168 1 105 Add a Record Add a record of the fax machine on the zone file of the DNS server dns abc com Address A record 192 168 1 100 192 168 1 101 192 168 1 50 192 168 1 105 mail abc com IN dns abc com IN user abc com IN IN gt gt gt PS fax abc com Add a PTR Record Add a PTR record of the fax machine to the reverse zone file Pointer PTR Record 100 1 168 192 in addr arpa 101 1 168 192 in addr arpa 50 1 168 192 in addr arpa 105 1 168 192 in addr arpa Restart the Server PTR mail abc com PTR dns abc com PTR _ user abc com PTR fax abc com ZF ZZ When all the records have been updated restart the DNS server After the above configuration has been made all mail addressed to lt xxxx fax abc com gt will be forwarded to the fax machine Feature Set Guide English 83 Mail Server Most of the time the DNS server configuration explained in the DNS Server section will allow you to use the e mail to FAX re
37. and Internet Fax products currently on the market cannot receive this MDN format correctly MDN vs DSN MDN you receive a confirmation that your message was received by the destination mail server DSN you receive a confirmation that your message was opened by the person you sent it to the recipient All systems involved in the communication must support MDN and DSN When User Function 92 Message Disposition Notification MDN is set to ON you will receive a notification when the recipient of your message opens it The recipient MUST HAVE a mail program that uses the Message Disposition Notification MDN standard Netscape Messenger Eudora Pro and the OKIFAX 5750 5950 Series Facsimile Machines support MDN OKIFAX 5750 5950 b n b a When User Function 93 Network Settings Item 12 Delivery Service Notification DSN is set to ON you will receive a notification when your message arrives at the recipient s inbox on the mail server The recipient s server must support the Delivery Service Notification DSN standard Your machine always returns an MDN to anyone sending mail with an MDN request regardless of the setting for User Function 92 MDN The setting for User Function 92 MDN does not affect the Error MDN message An Error MDN will be returned to the sender if e q file other than the TIFF formats compatible with this Internet Fax is received and e User Function 73 ERR REPORT MCF is
38. are no standard error code definitions for the POP3 protocol Here is the format for POP3 Communication Errors F123 F POP3 Communication Errors 123 three digit SMTP error code defined by RFC RFC is an Internet standards term meaning Request For Comment RFCs are documents that define standards or proposed standard definitions for network and Internet operation Individual RFCs define specific aspects of network or Internet operation Codes F001 Text print When F001 occurs the Number of Pages column in the Activity Report is blank F002 Text received but not printed When F002 occurs the Number of Pages column in the Activity Report is blank 100 OKIFAX 5750 5950 F010 F020 F030 F040 F050 F900 F910 F920 F931 F932 F940 F941 F942 F950 F980 POP protocol USER command error POP protocol PASS command error POP protocol RETR command error POP protocol DELE command error POP protocol TOP command error Network Card I F error TCP IP or SMTP POP not supported or allowed by Network Card Network Card not ready transmission request received while Network Card is initializing redial E mail cannot be received invalid TIFF E mail cannot be received other than invalid TIFF Memory full No new mail found in manual reception Command time out Server communication error Aborted Transmission Troubleshooting Transmission fails a communication error occurs See if the server is down
39. are probably familiar with PSTN faxing PSTN Faxing requires telephone numbers and telephone lines Internet Faxing is fax communication conducted via the Internet It resembles e mail communications more than it does PSTN faxing Internet Faxing requires e mail addresses mail servers Internet connections and fax machines capable of Internet Faxing Internet Fax Internet Fax is a term with several meanings depending on context Internet Fax can mean e fax communication conducted via the Internet e afax machine capable of Internet Faxing e the document fax sent via the Internet E mail Addresses vs PSTN Phone Numbers You cannot combine e mail addresses and telephone numbers in one communication session What does this mean You can send a fax to several e mail addresses or several telephone numbers but not a combination of e mail addresses and telephone numbers Status of Server Internet Faxing is conducted over the Internet via network servers If the servers are down running slowly or experiencing other problems Internet Faxing will be adversely affected Backup Archive Network Scan You can use your fax machine to create digital versions of documents you only have in hardcopy form To do this send the document as an Internet Fax to your e mail address When the document is scanned a TIFF version of the document is created By sending it to yourself you will have a digital version of the hardcopy docu
40. are provided with the option at the time of purchase Use them when installing the option Memory For the latest product and technical support information visit the Oki Data Web site www okidata com Memory Expansion Several memory expansion cards are available Each has a different memory storage capacity All page numbers given are APPROXIMATES Your results may vary depending on the nature of your pages An expandable memory slot is located under the back cover of the machine Only one memory slot is available in your machine e Therefore only one of the available memory options may be installed at one time You must have the 8 MB expansion card to utilize the 600 dpi TX feature Feature Set Guide English 5 2 MB Installation Capacity 160 pages of Option 2 MB memory 4MB Capacity 320 pages of Option 4 MB memory 8 MB This item is called the OKI HRS600 600 dpi TX Kit Capacity 640 pages of Option 8 MB memory You must have the 8 MB expansion card to utilize the e 600 dpi TX feature Installation instructions are provided with the option at the time of purchase Use them when installing the option 6 OKIFAX 5750 5950 OKI HRS600 600 dpi TX Kit For the latest product and technical support e information visit the Oki Data Web site www okidata com General Information NOTE this item is called the OKI HRS600 600 dpi TX Kit but it is also an 8 MB Memory Expansion Kit This option ad
41. ase letters can be used To change the case press the CAPS key one touch key 31 66 199 OKIFAX 5750 5950 8 DNS P SRV ADDRESS DNS means Domain Name Service P SRV means Primary Server Sets the IP address of the DNS primary server You do not have to change this setting if the server is connected directly using its IP address DNS S SRV ADDRESS DNS means Domain Name Service S Serv means Secondary Server Sets the IP address of the DNS secondary server You change this setting only when a secondary server has been set up 10 HOST NAME Enter the host name defined on this machine Restrictions e up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are I amp _ The tilde symbol shows on the display as Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 66 199 11 FAX E mail Address Enter the e mail address assigned to your machine Restrictions up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are L amp 4 2 2 2 _ The tilde symbol shows on the display as Both uppercase and lowercas
42. ature Set Guide English 87 88 Image Resolution The setting for User Function 89 Ex Fine Mode adjusts the resolution of the scanned image The resolution may be set between 300 and 600 dpi The OKI HRS600 600 dpi TX option 8 MB of e memory must be installed to achieve 600 dpi scan resolution OKIFAX 5750 5950 IFAX Sender ID User Function 90 IFAX Sender ID must be set to ON when you are using your fax machine for faxing using the Internet This places the IFAX Sender ID on the top of any documents you send However when you are using your fax machine as a network scanner you do not want this information to appear on your scanned documents Set User Function 90 IFAX SENDER ID to OFF while e using your fax machine as a network scanner The IFAX Sender ID will not appear at the top of scanned documents Be sure to set IFAX Sender ID to ON when sending faxes Network Printing Printing Documents To use your fax machine to print documents via the LAN you need to install the appropriate software from the supplied CD ROM and make the correct settings for your environment A brief description of each of the supported operating systems and the suggested installation procedure appears in this section When installing network card utilities select the Quick Setup option where it is available The printer driver provided on the CD ROM supports e only network printing Printing via the parallel port is not supported
43. ax machine If this frequently occurs change the User Function 86 With the TYPEI or OFF setting you will get the same mail TEXT PRINT setting to OFF repeatedly if the number of messages received exceeds the Communication errors occur and service code F020 is maximum number that can be logged by this Internet Fax given each time 50 The POP server password may be wrong causing the server If this happens access the mail server from your PC and to return authentication errors delete all the mail With the mail server empty carry out a manual reception on the Internet Fax to delete the current log stored on it I have sent data from an e mail client on a PC to the Internet Fax but the reception has failed Have you used a TIFF format supported by this Internet Fax If only a text message has been sent it will not print out unless the User Function 86 TEXT PRINT is set to ON Some e mail clients send e mail using unusual formats which this machine cannot receive Feature Set Guide English 103 E mail to Fax Troubleshooting Ihave sent data using the format FA X telephone number domain name but it has not been delivered to the Internet Fax You may have set the domain name the part after incorrectly Consult your Network Administrator about the correct domain entry The Internet Fax refuses to receive data Check the entered telephone number Characters that can be used are numbers P or If y
44. been received by the machine to which it was addressed Differences Internet Fax data is scanned into memory before transmission Your machine must establish a server connection before the document is sent Stopping a Transmission Press Stop to end a transmission The transmission ends immediately You do not confirm your request before it takes effect Feature Set Guide English 67 How to Send a Document 1 Load your documents 2 Select the entry method For more information on entry methods refer to the User s Guide Basic Faxing Sending a Fax Entry methods are e One Touch e Search You must know the first letter of the e mail address to search for an e mail address Non programmed e mail also known as a Numeric Keypad or walk up You must send the document as an Internet Transmission See the following section Sending to a Non Programmed E mail for more information 68 OKIFAX 5750 5950 Press Start The machine scans the document and stores the document s image data into memory Next the machine establishes a server connection Sending appears on the display when the server connection is established At the end of the transmission the result shows on the display and a buzzer sounds Sending to a Non Programmed E mail Also known as Numeric Keypad Walk up e mail faxing If you want to send an Internet Fax but you do not want to program the e mail address as a
45. can be accessed from the installer With these utilities TCP IP and NetWare parameters may be configured For more details see the information on the supplied CD ROM When using the above utilities the setup screen for e EtherTalk which the fax machine does not support will be displayed Set EtherTalk Disable to prevent it from being used Configuration Network settings can be modified through the front panel menu of your fax machine via User Function 93 Network Settings 1 Press Menu Exit to enter the menu 2 Press amp to select Setup press Enter 3 Press W or 4 until LANOPTIONS appears on the display Press Enter 4 Press W or until User Function 93 NETWORK SETTINGS appears on the display To print from Windows using LPR it is necessary to set the IP ADDRESS User Function 93 Setting 1 This is not required if printing from NetWare only It is necessary for using Internet Fax functions Feature Set Guide English 93 94 Settings 1 IPADDRESS Sets the IP address 2 SUBNETMASK Sets the subnet mask 3 DEFAULT GATEWAY Sets the default gateway address OKIFAX 5750 5950 User Functions These three user functions are specific to Network Printing e Auto Tray Switch User Function 80 e Paper Size Check User Function 81 e LAN Print T O User Function 82 Auto Tray Switch User Function 80 Settings are ON or OFF Default is OFF When Auto Tray Switch is set to ON your
46. ds 8 MB of memory to your machine It allows you to e transmit using high resolution 600 dots per inch dpi to a fax machine capable of receiving at this resolution e scan documents at 600 dpi resolution Installation Installation instructions are provided with the option at the time of purchase Use them when installing the option Feature Set Guide English 7 Activation To activate high resolution scanning and faxing Press Menu Type 28 on the numeric keypad Select ON Press ENTER Press MENU Now you can use the high resolution scanning faxing feature nak WS NY The full amount of memory is available regardless of e the setting for User Function 28 OKIFAX 5750 5950 Deactivation To deactivate high resolution scanning and faxing 1 Press Menu Type 28 on the numeric keypad Select OFF Press ENTER Press MENU The full amount of memory is available regardless of e the setting for User Function 28 _a UV wh Using 1 Load your document 2 Press the RESOLUTION button until EX FINE is lit 3 Fax as you normally would 4 MB of memory is reserved for copying and receiving e at 600 dpi If a portion of that reserved memory is used for storing faxes you cannot receive or copy at 600 dpi You can always scan and transmit at 600 dpi Handset For the latest product and technical support e information visit the Oki Data Web site www okidata com Handset The optional
47. e On the desktop select Start Programs IPFAX console Discovery Program On the desktop select Start Programs IPFAX discovery Feature Set Guide English 139 140 IPFax Console Software Software Installation for a T 38 device 1 2 3 On the desktop select Start Programs IPFAX console Select File F Connect N At the prompt enter the IP Address of the T 38 device you are installing At the prompt enter the TCP Port Nos The default setting for the TCP Port is 50200 OKIFAX 5750 5950 an Click OK The IPFax Password screen appears The default password is IPFAX IPFAX is all uppercase single byte characters Passwords must be single byte characters Click OK The T 38 device is now installed to the Console Software Status Screen The Status screen displays the status of the following items LAN Device Mode Usable the LAN may be used for communication e Communication channel status e LAN Unusable the LAN may not be used for communication e Alias Address Alias Address e IPAddress Displays the alias address Device Mode Alias Address is used with Gatekeeper Operation indicates operation mode Refer to the Gatekeeper section of this T 38 information Install indicates install mode IPAddress Communication channel status Displays the IP Address Line closed the line can t be used Idling the line can be used and no communication is occurring Sending the l
48. e correctly Feature Set Guide English 47 Explanation of Settings 1 IPADDRESS 4 SMTPSERVER NAME Enter either the IP address or the host name of the SMTP Sets the IP address i mail server 2 SUBNETMASK If the DNS name of the SMTP server does not work Sets the subnet mask e try entering the IP address of the SMTP server 3 DEFAULT GATEWAY S he defaul dd Restrictions ts t t gat See ere e If DNS has been set use the host name e g mail network com e If DNS has not been set enter the IP address of the server The address must include the period dividers e g 192 168 4 123 e up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are amp 7 _ p The tilde symbol shows on the display as Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 66 199 48 OKIFAX 5750 5950 5 POPSERVER NAME Enter either the IP address or the host name of the POP mail server If the DNS name of the SMTP server does not work try entering the IP address of the SMTP server Restrictions e If DNS has been set use the host name e g mail network com e If DNS has not been set enter the IP address of the server The address must include the period dividers e g 192 1
49. e from memory The second line may be programmed to send and receive send only or receive only For Line 1 settings are programmed through the answering mode dial and incoming call options For Line 2 you set the Option Line Type Set the Option Line Type before using the second line You control the use of the two lines of your Dual Line machine by the way you 1 program your machine 2 share the telephone numbers of the lines Be careful how you share the telephone numbers Make sure the distribution of the numbers matches how you want to use the machine If you want one line to only transmit send faxes don t give out that number The machine will ALWAYS try to transmit send using the first line before trying to use the second line Feature Set Guide English 11 12 The second line does not have a speaker Do not connect any external devices such as an external phone to the second line When working with a Dual Line fax machine remember that there are two TSIs Transmit Sender Identifications Each line has its own TSI Refer to the User s Guide Setting Basic Features Setting Your Fax Machine s ID OKIFAX 5750 5950 When working with a Dual Line fax machine remember that there is only one Sender ID not two You are sending from one location Sender ID which uses two lines Some phone companies offer an automatic rollover feature as a service Your fax machine will work with this
50. e letters can be used To change the case press the CAPS key one touch key 31 66 199 Feature Set Guide English 51 12 DSN Delivery Status Notification User Function 86 TEXT PRINT must be ON for your MDN vs DSN e machine to receive and print delivery notifications a aa MDN you receive a confirmation that your message was received by the destination mail server When User Function 93 Network Settings DSN is ON your machine receives confirmations MDN from the mail server of anyone sent a message by your machine B rio DSN you receive a confirmation that your message was opened by the person you sent it to the recipient All systems involved in the communication must support MDN and DSN When a mail server with DSN receives a message it sends a delivery confirmation to the sender of the message Change this setting to OFF if you are sending a message to a mail server that does not support DSN If you do not change this setting to OFF the server may not be able to handle the message correctly and a communication error may occur Some servers can send mail to servers without DSN In this case no delivery notification will be sent 52 OKIFAX 5750 5950 13 NIC INITIALIZE Resets the Network Card to its original factory settings You may also reset the card to factory settings by pressing and holding the button on the card if your network card has a button Make sure that you want to do
51. e network my fax machine install the printer driver on my Windows 2000 system I sometimes won t print the last page get a warning message about authentication It is impossible to judge whether printing data is not being Ignore this message if it appears It will not cause any transmitted due to network delay or the end of the data problems with the installation of the driver stream Ihave the optional second paper tray installed Why won t You can try adjust the setting of User Function 82 LAN my machine automatically pull paper from the other tray Print T O to a longer interval when one runs out This time out configuration allows the device to cancel a Verify that User Function 80 Auto Tray Switch is ON print job when no printing data can be found after a Verify that the same size of paper is installed in both trays a ae ed Has cha peed paige Mie ast dae Was Verify that the second paper tray is properly installed Feature Set Guide English 109 T 38 For the latest product and technical support e information visit the Oki Data Web site www okidata com T 38 Internet fax allows you to send and receive real time faxes via the Internet The T 38 information is divided into these sections Overview Helpful Hints End User Information e e e e Installer Network Administrator Information 110 OKIFAX 5750 5950 Overview For an end user the T 38 Internet fax is a very easy to use feature Working with T 38 is
52. e out default is 3 seconds Number of retries default is 2 Time out default is 3 seconds Number of retries default is 2 Address Table The Address Table in the IPFax Console Software is a registry of the IP Addresses and aliases for the T 38 devices your T 38 Internet facsimile machine can communicate with You can register up to 100 T 38 devices in the Address Table When you are using T 38 communication protocols the e 1 38 Internet facsimile machine can only communicate with the IP Addresses registered in the Address Table The IP Addresses must be static e This document covers the installation and use of private IP Addresses with a T 38 facsimile machine For information on working with global IP Addresses contact your Authorized Service Dealer Sorting the Address Table You can use the Sort box to change the sequence of the Address Table Use Sort to arrange the Address Table by e Alias Address e IP Address e Port No Fields in the Address Table The Address Table has three fields e Alias Address e IP Address e Port No You do not key the information directly into the table Use the boxes below the table to add or modify the information for a T 38 device You can register up to 100 T 38 devices in the Address Table Feature Set Guide English 149 150 Explanation of Fields Alias Address You determine the alias address The alias is the number used at the T 38 facsimile machine
53. e user name assigned to this machine for accessing the POP server POP Server Password Enter the password assigned to this machine for accessing the POP server Feature Set Guide English 21 List of Settings User Function 80 User Function 81 User Function 82 User Function 83 User Function 84 User Function 85 User Function 86 User Function 87 User Function 88 User Function 89 User Function 90 User Function 91 User Function 92 OKIFAX 5750 5950 Auto Tray Switch Paper Size Check LAN Print T O POP Interval Delete POP Message Time Between GMT Text Print Header Print Coding Mode Extra Fine Mode IFAX Sender ID Domain Name Message Disposition Notification User Function 93 Network Settings 1 IPADDRESS 2 SUBNETMASK 3 DEFAULT GATEWAY 4 SMTP SERVER NAME 5 POP SERVER NAME 6 POP USER ID 7 POPPASSWORD 8 DNS P SRV ADDRESS 9 DNS S SRV ADDRESS 10 HOST NAME 11 FAX E mail Address 12 DSN 13 NIC INITIALIZE Information Provided The following items provide the information you will need to use your fax machine e User s Guide Warranty Document Feature Set Guide OKILAN 7100e User s Guide Software Utilities CD ROM Each item is explained below User s Guide The User s Guide provides the information common to all configurations Warranty Document The Warranty Document provides the warranty service and support and Material Safety Data Sheet information for this product serie
54. eeeesceeeceeceeceeeeeesreeseeeeenees 98 Service CodeS aea e conssdetis tered ee tien a E Meee 98 SMTP Error Cod rt 98 SMTP Protocol Error Codes cesceeesceeseceeeeeteceeeeeee 99 POP3 Communication Errors ceeeesseeeneeeereeeneeeees 100 Transmission Troubleshooting 0 0 0 0 cee eee eeeeeeeee 101 Reception Troubleshooting 0 0 0 0 eee eeeeeeeeeeeeeeeeee 102 E mail to Fax Troubleshooting 00 0 0 eee eeeeeeeeeeee 104 Printing Troubleshooting 000 eee eeeeeeceseceeeneeeees 109 OVETVIEW AE EE AA E each eatee tel eens des Sea eons 110 Information Provided ccccccccecsscececesessecececesssateeeees 111 What Your T 38 Internet Fax Machine Can Do 111 What is an Alias ccccccccessscececeesseeceeceensececesensneeeecs 112 Example nana Finesse a RoE Sis ees see eee ne 112 General Conditions ccccccccccessececeeeseseceeecesenseeeeeeees 113 Helpful Hints 1 38 irase aer eei 114 PSTN Faxing vs T 38 Faxing eseese 114 Internet SE b PEA eens ENE EE sek oes deck Gobet eeeeh coca 115 aReal Time MR ax 3 ein heat ascent E A ete secs 115 Global vs Private IP Addresses 0 ccccccccceeessseceeeees 115 Programming One Touch Keys eee eeeeseceeeeeees 115 T 38 vs PSTN Communications ccccccccccesesseeeee 116 Status Of Server c cccccsssccccececssseccecsessseceeesensnsseeecenens 116 He Nymo en aa EE a AEE E E EEES 116 End User Information sssseesesseeeseesesee
55. ees 67 How to Send a Document eee eee ese cseeseeeeeneeeaee 68 Sending to a Non Programmed E mail eee 69 Limitations and Suggestions eee eeeeeseeeeeneeeeee 69 TIFF F m t secss2ss5sscscsscescastesscasteactesesasheuceisesssanseusesbsbtsoass 70 Viewing TIFF Files essesesesssssseeseesssrsceseessessseseessessessse 71 Receiving Internet Faxes eseseseseseseeeeseeseserserrsrrserese 72 Automatic Reception s eesseessseeersressesreersreeresreersreeresee 73 Manual Reception sisssiiseiessisssisnosissisisssresesst resino 73 Recerving TIFF eS ieoi enen E EE aE Eaa 14 Restricting nesinnes nres eesin errr eseese 74 Receiving e mails Body Text 0 eee eeeeceeeeeeeeeeees 75 Printi g e mails sscsscesstsscsisdssheskessesensssapstsckecvetsogssesuonssess 75 Gateway Services Forwarding seesseeeeeeseeressereseerereereee 76 Faxes to an e mail Address ceeesceeeeeesseceececeeeeneeeeees 76 E mails to a Fax Number eee eeeeeeeeceeeecsseeeeeeceeeeeneeeenes 77 Example iss sscsciss scsi pedveassasecsasesbhassStatshassenssesssssuosesseseesness 78 Image ReStrictions seee ie ee rono araneo ar ERE 78 Telephone Number Restrictions 00 0 0 eee cece eeeeeee 78 Mail Address Format 0 0 0 esceeccessecesceceeeeeneeceneecneeeeneees 719 Domain Name Restrictions 0 ceeceeeeeeseceeeeeeseeeeeeeee 79 HOW EAO i A E Sib cadets cedvied E Sonteess 80 Mail Server Settings for E mail to FAX Gateway Service
56. eesessresressrsereseseeesees 117 REQUIEM ENES a esere E a A bese dein 117 Limitations and Suggestions sseeesseesereerersersersreersee 118 Operation oicscscsssetidasstess esses ioter ani sen E era Ee Eea ia Eas TEE E 119 Sendinga T38 Far uriene 119 Sending to a Non Programmed Alias 0 00 eee 121 Receiving a T 38 Fax snoeien aiiai 121 Troubleshooting End User esesesseseeseeessessserreresesseee 122 Error Codes End User ssseeosseeeesessessseesseeseeessseessseeee 122 Reports End User s eerren EERE 123 Feature Set Guide English x Installer Network Administrator Information 124 Global vs Private IP Addresses cccccsssssececesssseceeees 124 DHCP 22 5503 stick eects E RRA Pais ces 125 DHCP Setting On or Off 0 eee ceeeeeeeeseeceeeeeeeeeeeeeees 125 Determine the DHCP Setting eee 126 Windows NT DHCP Server Settings 0 0 eee 127 Installation Process ccccsssccccesessseccecesscececeeesseeeeees 129 Physical Installation 00 0 eee eseseceeecseeeneeeeenes 129 Static IPAddress a e s e et te or ar E 130 Program the IP address Subnet Mask and Default Gate Ae DPE EE A E dices tases A T 131 Install the T 38 Software cccccecccceesessceceeeserseeeees 132 Set Up the Address Table eee cee eeeeseeeeeeeeeee 132 Provide Aliases to the End Userr cccccceccccccesesseeeeee 133 Specifications iiac ne Sheets eid a ai 134 T 38 Menu Options sissc ssissses
57. en eee pede E at 13 Connecting to the Second Telephone Line 14 Displays Reports and Beeps seseseecereeeseceeecenseeeeeees 14 Setting the Option Line Type for the Second Line 15 Setting Memory Transmissions to Use the Second Line 15 T 37 Internet Fax scccccccccsssssssscsssccsecessees LO VV ETVIE Wiis oi sds cases decks Sates coon eee eStats EE nba lose censivieendatin es 16 Operation Overview End User seeeeesceeeeeseeeneeeenes 17 Information Provided cccccccccecssseceeceessseceeecesensseeees 17 General Conditions ccceccccccesscceceeceesaececeeessnseeeecs 17 Internet Fax Transmission 0 ccccccccceessssecececesssteeeeees 18 Internet Fax Reception 0 cece eeeeeeseeeeeereeseeeeeseeeaee 20 Accessing Network Settings cc ceeeeeeeseeeeeseeeseeeee 21 Information Provided 0 cccccccccessssseccecessaeeeecsessneeeeees 23 User sGude ee a a r S 23 Warranty Document eee cee cee ceseeeeceteeeeeneeeeeeneeees 23 Feature Set Guide ccccccccsssccccecesssssececeessnsseeceesensaeees 24 OKILAN 7100e User s Guide ccccceccccceeeseceeesseeee 25 Software Utilities CD ROM ccc ccccccccseseeceeenseeeeeees 25 Components of an Internet Fax oo eee eee eeteeeees 26 FH ACET EEA eects E EEN 26 erate he sstvostticttes ccctea ease elenea tar ea E NES 26 TIFF attachment S ccscccssssesesssecsssecenssecessseessnseess 26
58. er to make a connection to the mail server POP Server Address Name DNS Server s IP Address POP Server User Name POP Server Password OKIFAX 5750 5950 The machine is ready to receive Internet Fax messages when these settings have been configured To receive a fax message the machine will access the server automatically at regular intervals according to the POP Interval Time setting If there is mail the machine will print it out automatically This machine only receives TIFF files and text format mail It cannot receive files in other formats such as Word Excel and certain formats of TIFF files POP Server Address Name Accessing Network Settings Enter the POP server name or IP Address From the Fax Machine Front Panel When entering the server s IP Address be sure to enter the dots full stops dividing the numbers 1 Press Menu Exit to enter the menu Example 192 168 1 1 2 Using the numeric keypad enter the User Function i Number see the following list You may enter a server name only if a DNS server has been i nwt configured 3 Press W or until the desired setting is selected 4 Press Enter to access the selections for the setting DNS Server s IP Address 5 Key in or select the desired information 6 Press Menu Exit to enter the menu This setting is not required if the POP server has been specified by its IPADDRESS ADNS server can convert a server name into an IPADDRESS POP Server User Name Enter th
59. esses TEE Kore Notor Console For information on working with global IP Addresses The default setting is 50200 contact your Authorized Service Dealer TCP Port No Port No Offset The default setting is 50000 There is no default setting Settings may range from 50000 to 50099 This setting is used when working with global IP UDP Port No Addresses The default setting is 50100 For information on working with global IP Addresses contact your Authorized Service Dealer 144 OKIFAX 5750 5950 TCP Handshake T O Value Sec The default setting is 30 seconds This setting determines the amount of time in seconds allowed to make the TCP connection You can set the interval from 1 to 99 T38 Transmission Speed The default setting is 1 Mbps This setting determines the maximum data transfer speed All communications occur within this speed We do not recommend changing this setting This setting is the maximum data transfer speed Actual transfer speeds will vary Default Value Button The Default Value button on the Network Settings Change screen allows you to reset the Network Settings to factory defaults Use the Save button to save the current setting values to a PC file before resetting to factory defaults Feature Set Guide English 145 146 Gatekeeper In multi office configurations a Gatekeeper can provide centralized address translation and controls access to a H 323 terminal network It ensures that ba
60. handset connects directly to your fax machine and works like a telephone Installation Installation instructions are provided with the option at the time of purchase Use them when installing the option Feature Set Guide English 9 Dual Line What is Dual Line A fax machine with dual line has two modems Dual line expands the functionality of your machine Two phone lines each with a unique number must be used with the unit to fully use the dual line feature With two phone lines the unit can handle more fax traffic The second line may be programmed to send and receive send only or receive only For Line 1 you adjust the answering mode dial and incoming call options For Line 2 you adjust the Option Line Type OKIFAX 5750 5950 Benefits of Dual Line A fax machine with dual line gives you the work capacity of two fax machines in the space of one A fax machine with dual line makes an excellent relay key station hub for relay faxing If both lines are available for transmission sending the relay fax process is done in half the time of a single line machine A dual line machine makes it possible to always have a line dedicated to receiving faxes Basic Operations o o Dual Line requires two telephone lines each with a unique telephone number Both lines must be the same type PSTN or PBX They must both be analog lines All transmissions using the second line are don
61. he T 38 transmission must be real time Symbol When you use your fax machine to send or receive a T 38 protocol transmission you must make sure that the machine knows to use T 38 To do this enter the symbol as the first character whenever you input the alias for an IP Address destination number for a T 38 facsimile communication End User Information Using the T 38 protocol for faxing is very similar to using PSTN for faxing This section covers the differences between T 38 and PSTN faxing Be sure to refer to the User s Guide for general information about using your facsimile machine Requirements To use T 38 protocol for faxing you must communicate between two T 38 capable devices know the IP Address of the destination you are sending to know if the IP Address is Global or Private have your Installer Network Administrator program the Address Table via the Console Software know the alias assigned to the IP Address get this from your Installer Network Administrator enter the symbol as the first character whenever you input an alias for a T 38 facsimile communication Feature Set Guide English 117 Limitations and Suggestions e You cannot combine T 38 and PSTN communications in one fax transmission You cannot send and receive T 38 faxes simultaneously If your machine is sending a T 38 fax any data to be received is ignored If your machine is receiving a T 38 fax and y
62. ies on Scope This is easy to set However address leasing made to all terminals is infinite If you remove a client from the network the IP Addresses cannot be reused 128 OKIFAX 5750 5950 Reserve IP Addresses individually at Add Reservation on Scope This allows IP Addresses to be fixed for MAC addresses They can be designated individually This method allows any unused IP Addresses to be reused Installation Process As an installer you will complete several steps Physical Installation e Physically install the T 38 facsimile machine Physical Installation covers removing the facsimile machine e Obtain a static IP Address for the T 38 facsimile from its box installing paper physical connections and machine setup programming e Program the IP Address Subnet Mask and Default Refer to the User s Guide Installation Gateway for the T 38 facsimile machine Do this using User Functions in the menu of the facsimile machine e Install the T 38 software including the IP Fax Console Software on a PC on the network the T 38 machine is attached to e Use the IP Fax Console Software to set up the Address Table for the T 38 facsimile machine e Provide the aliases for the IP Addresses set up in the Address Table to the end user Feature Set Guide English 129 Static IP Address If you use DHCP to assign the IP Address make sure that the address is made static If you obtain the IP Address from another networ
63. il Address 12 DSN 13 NIC INITIALIZE Feature Set Guide English 55 Settings Changed Only by Using OKIVIEW 32 Network Card Configuration General Password TCP IP Enable DHCP BOOTP or RARP IP Address Subnet mask and Default Gateway Enable Banner for FTP LPR DNS settings NetWare EtherTalk NetBEUI SNMP OKIFAX 5750 5950 o Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APO You can use OKIVIEW 32 to adjust the settings for User Function 93 Network Settings See the OKILAN 7100e User s Guide OKILAN Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help Using the OKILAN 7100e Web Page You can use the Web page of the network card to change the The Web page you access for your fax machine is network settings for your machine slightly different from the Web page described in the See the OKILAN 7100e User s Guide OKILAN OKILAN 7100 User s Guide Configuration Using the OKILAN 7100e Web Page See the OKILAN 7100e User s Guide OKILAN To access the Web page of the network card use a web Configuration Using the OKILAN 7100e Web Page browser such as Internet Explorer or Netscape Navigator Thel PERT You can use the Web page of the network card to change e differences are explanied herk e the items listed below e User Function 93 Network Settings Feature Set Guide English 57 58 Changi
64. images are compressed using one of the standard formats used on faxes e MH e MR e MMR This setting can be changed 70 OKIFAX 5750 5950 Other manufacturer s Internet Fax products may receive e only inthe STD and FINE resolutions and in MH compression mode Remember this if you are sending a document to an Internet Fax made by a different manufacturer This is not an issue when you send to a machine identical to yours or if you send to a PC Your machine attaches the following text to fax document e mails There is a TIFF file in this mail which has been sent from an Internet Facsimile You can see the TIFF file by using Imaging of Windows NT4 0 Windows 95 OSR2 Windows98 Windows 2000 Imaging WindowsNT4 0 Windows95 OS 2 Windows98 Windows2000 are registered trademarks of US Microsoft Corporation Viewing TIFF Files To view TIFF files you must have a TIFF viewer installed on your PC Microsoft Windows 95 98 NT 4 0 and 2000 have a viewer called Imaging which you can use to view TIFF files Before printing a TIFF file from Imaging go to e OPTIONS in either the Print screen or in Properties and set the Print format to Fit to Page If it is set at Actual size part of the fax image may be cut off from the printout Feature Set Guide English 71 Receiving Internet Faxes Your machine can receive Internet Faxes two ways e Automatic Reception e Manual Reception During auto
65. ine is being used and the device is sending Arriving the line is being used and the device is receiving Communicating the line is being used and communication is in progress using IPFAX line Feature Set Guide English 141 Screens The IPFax Console Software has two types of screens for working with the network settings of a T 38 device e Display Screens e Change Screens The Display Screens allow you to view the settings You cannot change the settings from this screen The Change Screens allow you to change the network settings Both the Display Screen and the Change Screen show the same settings for e Network e Gatekeeper e Address Table To access the screens run the IPFax Console Software connect to the T 38 device you want to work with and click on either Set Display or Set Change OKIFAX 5750 5950 Display Screen Clicking on Cancel closes the screen Clicking on Save saves the setting values to a PC file and then closes the screen Change Screen Clicking on OK implements any changes you have made and then closes the screen Clicking on Cancel closes the screen without saving any changes you have made Clicking on Save saves the setting values to a PC file implements any changes you have made and then closes the screen Clicking on Read from a File allows you to display the settings previously saved to a PC file Network Settings List The settings shown on the Network Settings Display and Cha
66. ings Other sections provide these details Operation Overview End User Information Provided The following items provide the information you will need to use your fax machine e User s Guide Warranty Document Feature Set Guide OKILAN 7100e User s Guide Software Utilities CD ROM General Conditions To use Internet Fax e a Network Card must be installed in the machine e the machine must be connected to a LAN The Network Card for this machine can be connected to a e 10 BaseT or e 10 100baseTX LAN To make a LAN connection the following information must be configured on this machine Ask your network administrator about these settings e an IP Address e SubnetMask e Default Gateway If the LAN uses a DHCP server it is not necessary to configure these settings as the server will do it automatically Internet Fax settings can be configured either using the network tool or on the machine itself but DHCP settings are supported by the network tool only After setting the correct IP Address SubnetMask and Default Gateway configure the machine for Internet Fax transmission reception Feature Set Guide English 17 Internet Fax Transmission General Information To send an Internet Fax message you need a mail server from which to send e mail Please consult your network administrator about the settings listed below which are required in order to make a connection to the mail server SMTP Server Addre
67. ister the domain names that your machine will communicate with receive data from when forwarding e mail to fax This is intended to prevent unauthorized access of the e mail forwarding function e upto five 5 domain names may be registered e each domain name may be up to 64 characters long Your machine will only accept data from a sender when e the sender s domain name matches one of the registered domain names or e the sender s domain name is a sub domain of one of the registered domain names You can make a broadcast transmission to up to 10 recipients by specifying each telephone number in the above mail address format Feature Set Guide English 79 How it Works 1 The client sends a message to the mail server using the It is also possible for an e mail client to communicate address format FAX 123 fax abc com directly with this machine To do this specify the IP address of this Internet Fax instead of the e mail client s SMTP server address Specify a recipient using the above address format and attach a TIFF file in a format supported by this Internet Fax and you can have the TIFF file forwarded by fax on 3 The DNS server replies to the mail server with the IP reception address of fax abc com A client can be a computer or an Internet Fax 2 The mail server makes an enquiry to the DNS server about fax abc com Please note that it may not be possible to establish a 4 The mail server forwards the message
68. jiTalk and MacOS Macintosh are registered trademarks of Apple Computer Company Ethernet is a registered trademark of Rank Xerox Ltd Eudora is a registered trademark of the University of Illinois Board of Trustees licensed to QUALCOMM Incorporated QUALCOMM Eudora Pro and Eudora Light are registered trademarks and Eudora Internet Mail Server Qpopper Eudora WorldMail WorldMail and Pure Voice are trademarks of QUALCOMM Incorporated Internet Explorer Excel MS DOS Outlook Windows Windows NT and Word registered trademarks or a trademarks of Microsoft Corporation in the United States and or other countries JetSuite is a trademark of eFAX com Netscape Netscape Messenger Netscape Navigator are registered trademarks of Netscape Communications Corporation U S and other countries NetWare is a registered trademark of US Novell Inc Touch Tone is a registered trademark of American Telephone and Telegraph UNIX is a registered trademark of X Open Company Ltd ZIP Code is a registered trademark of the United States Postal Service Other product names and brand names are registered trademarks or trademarks of their proprietors Options User s Guide English iv Contents Overview of Options and Consumables 1 General Information cccccccccccesesssceececessececeecseseceeeceseses 1 ODA serseri iaeei nET SES s Ee E 1 Part Numbers iivacceceicccccses dosnt cusds tes ev bes Debacts toschawceeds bak do
69. k administrator make sure that it is a static IP Address Once the static IP Address is assigned make sure that e DHCPis OFF The default setting for DHCP is ON Refer to the section DHCP Setting DHCP On or OFF of this T 38 section of the Feature Set Guide 130 OKIFAX 5750 5950 Making an IP Address Static If you are working with a DHCP server you must make the IP Address assigned to the T 38 facsimile machine static There are two ways to make the IP Address static We recommend Method 2 1 Inthe Address Pool of the DHCP Server set the Lease Duration to Infinite for the IP Address es used by the T 38 facsimile machines 2 At Add Reservation fix the IP Addresses individually Program the IP Address Subnet Mask and Default Gateway Program the IP Address Subnet Mask and Default Gateway User Functions 80 81 and 82 by using the menu of the facsimile machine Use User Function 83 IPFAX Initialize to initialize the e T 38 board before you program the IP Address Subnet Mask and Default Gateway Press Menu Exit to enter the menu Using the numeric keypad enter the number of the User Function you want to access When you use User Function 83 to initialize the T 38 80 IPAddress board you turn DHCP OFF 81 Subnet Mask 82 Default Gateway User Function 83 IPFAX Initialize 3 Press Enter to access the selections for the setting 4 Key in or select the desired information 1 Press Menu E
70. l you have finished programming Feature Set Guide English 65 66 Confirming e mail Address Programming If you want to check verify an e mail address you have programmed print the Telephone Directory gt See the User s Guide Reports Telephone Directory OKIFAX 5750 5950 E mail Address Restrictions up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are I amp 2 _ The tilde symbol shows on the display as 1 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 Must be programmed assigned to one touch keys 01 40 Groups cannot combine e mail addresses and telephone numbers Using Internet Fax Sending a Document General Information Sending a document from the document feeder of the machine using the Internet Fax feature is very similar to sending a document using the Public Switched Telephone Network PSTN regular phone line See the User s Guide Basic Faxing Sending a Fax Important Internet faxes differ from traditional faxes in these ways Although your OKIFAX has security features faxes sent over the Internet are more vulnerable to interception than faxes sent over the PSTN There is no way to verify that a message has
71. lay service The DNS server configuration is not always used Some mail servers are configured to process all mail addressed to hosts belonging to their domain as mail to themselves If mail server mail abc com has been set up in this way it will regard mail to xxxx fax abc com as mail to one of its users and will not forward it to your fax machine To prevent this configure the mail server so it does not process mail addressed to host fax abc com OKIFAX 5750 5950 The example assumes that The OS of mail abc com is FreeBSD The mail server is sendmail Configuration file sendmail cf is generated using utility CF You will have to edit sendmail cf directly if no utility of this kind is available The procedure for this operation is very complicated It will not be explained here To configure the mail server you will 1 AB WN insert strings into sendmail def add strings specifying email to FAX relay create a new sendmail cf overwrite the original sendmail cf restart the mail server 1 Insert the following strings to file sendmail def ACCEPT etc tells the server to receive mail to hosts e located within its domain LOWER etc tells the server to receive mail to hosts located within its domain EXCEPT mail to hosts listed in sendmail lw 2 Adda string specifying e mail to FAX relay to etc sendmail lw With fax the server DOES NOT receive mail to e fax abc com 3 Create sendmail cf and
72. learn if a firmware upgrade is available contact your Oki Data Authorized Service Dealer You must have the file with the firmware upgrade before you begin this procedure The T 38 facsimile machine cannot be used for communications while the upgrade is being performed OKIFAX 5750 5950 To upgrade the firmware 1 an bh Ww Start the IPFax Console software On the desktop select Start Programs IPFAX console Connect the software to the T 38 device you want to work with From the top tool bar select Maintenance From the drop down menu select Update The Program Renew screen displays Click Refer to to select the firmware upgrade file or enter the firmware upgrade filename Click Update The firmware upgrade begins DO NOT turn off the T 38 facsimile machine while the e upgrade is in progress If the machine is turned off it will malfunction when it is turned on The machine will also malfunction if an error occurs at the PC during the firmware upgrade To correct the problem you must upgrade the firmware again 10 11 12 When the firmware upgrade is complete the Ended Data Renewal screen appears Click OK The Program Renew screen displays Click Close The Program Renew screen closes Feature Set Guide English 157 158 Memory Dump Memory Dump displays the contents of the T 38 board s e memory Itis nota procedure you will normally perform The T 38 facsi
73. lly behind a firewall security mechanism Private IP Addresses are not easily contacted via the Internet This document covers the installation and use of private IP Addresses with a T 38 facsimile machine For information on working with global IP Addresses contact your Authorized Service Dealer Programming One Touch Keys When you program a One Touch key with the alias for an IP Address program the alternate back up number with a standard PSTN regular phone fax number if applicable If the T 38 connection does not work your fax will be sent using the regular fax method PSTN Feature Set Guide English 115 116 T 38 vs PSTN Communications You cannot combine T 38 communications and PSTN communications in one session What does this mean You can send a fax to several aliases for IP Addresses or several telephone numbers but not a combination of aliases for IP Addresses and telephone numbers OKIFAX 5750 5950 Status of Server Internet faxing is conducted over the Internet via network servers If the servers are down running slowly or experiencing other problems Internet faxing will be adversely affected T 38 Internet faxing is a special kind of Internet fax It is a network device because it must be connected to a network to access the Internet Other than that connection access a T 38 Internet fax is not network dependent The T 38 transmission will either instantly work or instantly fail T
74. matic reception your Internet Fax machine automatically connects to the server and receives mail at the time interval set in User Function 83 the POP INTERVAL TIME setting If your machine performs an automatic reception but no messages mail are on the server no record of the session is made If your machine performs a manual reception but no messages mail are on the server service code F941 is used as the record of the session OKIFAX 5750 5950 e e Internet Faxes are received into memory Make sure that your machine has enough free memory to receive fax messages If too little memory is available reception may be terminated before the complete message is received Install an optional memory expansion kit if your Internet Fax receptions frequently terminate before completion If User Function 86 Text Print is set to ON your machine cannot receive Internet Faxes while a print alarm e g no paper cover open paper jam exists Automatic Reception If your machine performs an automatic reception but no messages mail are on the server no record of the session is made Single Message If one message is on the server your machine receives the message and prints it Multiple Messages If more than one mail message is on the server your machine receives all of the messages and prints them Text Print ON If User Function 86 TEXT PRINT is set to ON your machine receives only one message during each rece
75. ment You can then use various software packages to work with the digital TIFF version One possible software package is an Optical Character Recognition OCR package Feature Set Guide English 29 30 Operation Overview Before the machine is used three processes must be completed e Installation e Setup e Customization Installation and setup requirements may vary from system to system OKIFAX 5750 5950 Installation Installation covers the physical procedures such as removing the unit from the shipping packaging connecting the power telephone and network lines installing consumables Installation may be performed by anyone Refer to Installation in the User s Guide for more information Setup Setup covers the network installation procedures such as establishing the IP Addresses and configuring the network card A network administrator will perform setup Customization Customization covers the programming procedures such as One Touch keys machine settings and network settings You can perform some of the customization procedures Others must be performed by a network administrator LAN Topologies and Operating Systems Listed below are the LAN topologies and operating systems supported by your fax machine LAN 10base T Ethernet 100base TX Ethernet Fast Ethernet Operating systems supported by the printer driver Windows 3 1 Windows 95 Windows NT 4 0 Windows 2000 NetWare 3 x Ne
76. mile machine cannot be used for communications while the upgrade is being performed When is DHCP set to ON you cannot upload more than one machine at a time on the same broadcast domain To perform a Memory Dump 1 Start the IPFax Console software On the desktop select Start Programs IPFAX console 2 Connect the software to the T 38 device you want to work with 3 From the top tool bar select Maintenance 4 From the drop down menu select Memory Dump 5 The Memory Dump screen displays OKIFAX 5750 5950 In the Read Address Hex box use a hexadecimal number to enter the top address of the memory you wish to dump Click Read Memory The dump contents are displayed on the screen The dump contents are 1 Kbyte of data from the top address Click Back to move down from the top address in 400 Hex increments Click Next to move up from the top address in 400 Hex increments Click Save in a file to save the display contents in a file on the PC Click Close to end the memory dump Version Information If you need technical support on this product you may need to provide the software version information To identify the versions of the device programs and the console software 1 aA nn bh WwW Start the IPFax Console software On the desktop select Start Programs IPFAX console Connect the software to the T 38 device you want to work with From the top tool bar select Help From the dro
77. ndwidth is managed properly and provides one central location to simplify day to day maintenance and support of the network At the time of the publication of this document see the copyright information at the front of this manual the only Gatekeeper recommended for use with the Oki T 38 device is the Oki BS1200 GK If you would like more information on this product please contact Oki Network Technologies 1101 Cadillac Court Milpitas CA 95035 3055 Toll Free 1 800 641 8909 TEL 408 935 3331 FAX 408 935 3337 http www okint com OKIFAX 5750 5950 List of Settings The settings shown on the Gatekeeper Settings Display and Change Screens are Alias Address Use Gatekeeper Discovery IP Address Identifier UDP Port No Getting Alias address from GK RAS Message RRQ URQ ARQ BRQ DRQ GRQ Both Time Out and Retry intervals are shown for each RAS Message setting Explanation Alias Address The default setting is 2000 Use Gatekeeper Determines if Gatekeeper is used or not The default setting is Use Gatekeeper OFF The box is not checked Gatekeeper is not used If Use Gatekeeper is ON the box is checked Gatekeeper is used Discovery Determines if Gatekeeper Discovery is performed or not The default setting is Use Gatekeeper OFF The box is not checked Gatekeeper Discovery is not used If Use Gatekeeper is ON the box is checked Gatekeeper Discovery is used When Use Gatekeeper is ON you cannot
78. ne Touch number it must be programmed before attempting T 38 transmission Feature Set Guide English 119 Procedure 1 2 Load the document Select the method for entering the alias for destination T 38 device For more information on entry methods refer to the User s Guide Basic Faxing Sending a Fax Entry methods for T 38 transmissions are One Touch Non programmed aliases also known as a Numeric Keypad or walk up You must send the document as an Internet Transmission See the following section Sending to a Non Programmed Alias for more information OKIFAX 5750 5950 B e Press Start The machine scans the document and the display shows that a transmission is being attempted 12345678 CALLING When the connection has been made between the sending and receiving machines the display changes IPFAX JAPAN Page 001 CALLING The transmission rate does not display during T 38 transmissions At the end of the transmission the result of the communication session shows on the display and a buzzer sounds Sending to a Non Programmed Alias Also known as Numeric Keypad Walk up T 38 faxing If you want to send a T 38 Internet fax but you do not want to program the alias for the IP Address as a One Touch you must make sure that it is sent as an T 38 Internet transmission 1 Load the document 2 Press the key The symbol must be the first character entered for the e
79. ng Settings Using the Web Page Printer Status This is the main web access screen Shows the message s currently displayed by your fax machine Network Status Shows the status of TCP IP NetWare and NetBEUI TCP IP See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page NetWare See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page NetBEUI See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page EtherTalk Not supported by this machine Do not change this setting SNMP See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page OKIFAX 5750 5950 OKIVIEW 32 The items listed here are only accessed via the web page You can also use the web page to adjust the settings for User Function 93 Network Settings SMTP Transmit Enables or disables the SMTP transmission protocol For normal operations set this to Enable SMTP Receive Enables or disables the SMTP reception protocol For normal operations set this to Enable If you do not wish to receive by SMTP set this to Disable SMTP reception forwards incoming Fax mail POP3 Enables or disables the POP reception protocol For normal operations set this to Enable SMTP Port Number Sets the SMTP protocol port number Do not change this unless it is necessary The default setting is
80. nge Screens are Host Name MAC Address Use DHCP IP Address Default Gateway Subnet Mask TCP Port No for receiving TCP Port No for Console TCP Port No UDP Port No USE NAT Global Address Port No Offset TCP Handshake T O Value Sec T38 Transmission Speed Explanation Host Name The default setting is OKIFAX5950 The host name may be up to 32 characters long You must use English single byte characters MAC Address Each device has a unique value that cannot be changed Use DHCP The default setting is Use DHCP DHCP is ON The box is checked Once a static IP Address has been assigned to the T 38 device make sure that Use DHCP is OFF The box is not checked When DHCP is ON you cannot change the settings for IP Address Default Gateway or Subnet Mask Feature Set Guide English 143 IP Address USE NAT There is no default setting The default setting is USE NAT OFF The IP Address must be static to use T 38 protocol The box is not checked Default Gateway USE NAT must be ON to work with global IP Address There is no default setting The box must be checked If you want to delete the Gateway Address enter 0 0 0 0 For information on working with global IP Addresses Subnet Mask contact your Authorized Service Dealer The default setting is 255 255 255 255 Global Address TCP Port No for receiving There is no default setting The default setting is 1720 This setting is used when working with global IP Addr
81. ons Network Settings 00 0 eee 36 Delete POP Message ts sssisss assstesvensessssdepsscacasbescbecesseen ess 39 Time Between GMT ou eee cee eececeseseeeeeeeeseeseeeneeaee 40 Text Print soc vsessesssseesadvac stash ieessassedi ds tasveadieshsesaeeisesessbesees 40 Header Print ooieoe E AE EE OR E RR 41 Coding Modein iieri ie Ss 41 Extra Fine Mode o0 e eee eeceeeeeceseeeseeseecaecseecsesaenaes 42 IFAX Sendet ID sscssscsccsecesgassasseitedessssseastavesseaptivescseeescsi 42 Domain NAE n errero s EEE E EE EEES 43 Message Disposition Notification MDN ee 44 Network Settings csiis ioeie issiro sesse iioue 46 Changin Settings sisii cessio rs resres isisa ips 54 Settings Changed Only by Using the Web Page 55 Settings Changed by Using the Web Page or the Menu 55 Settings Changed Only by Using OKIVIEW 32 56 Using the OKILAN 7100e Web Page eee 57 Using OKIVIEW 32 oet r eee rae EEEn 60 Telnet eee eraa acs sab E E 63 Customization eosar aose e ae cea E EE s i 64 Programming e mail Addresses 00 0 0 ee eeeeseeeeceeeeeeeeeees 64 Confirming e mail Address Programming 66 E mail Address Restrictions 0 0 0 0 eee ceeeeeeeeeeeeeeeeeee 66 Using Internet Pax iriri eireas e p since tease 67 Sending a Document 0 eee ce cee cee ceseeeeeeseeeeeeeeeeeeees 67 General Information 0 0 0 eee ee eeseeeeceseeeeceeeeeeeeeeeeee 67 Stopping a Transmission 0 0 0 eee eeeeeeseeesecseeeseen
82. ou have entered a telephone number longer than 40 digits the Internet Fax will not receive the transmission Have you registered the recipient s domain name onto the Internet Fax Is the format of the TIFF file you are sending supported by this Internet Fax 104 OKIFAX 5750 5950 I have sent a text to the Internet Fax but it does not forward it This machine does not forward text I have tried to forward data by FAX but communication cannot be established Are the fax s telephone line settings correct Received e mails are not deleting from the server the way I want them to Check the setting of User Function 84 Delete POP Message This setting determines how the received e mails are deleted from the mail server If this user function is set to OFF received e mails remain on the POP until the Network Administrator deletes them Available settings are OFF Do not delete mail TYPE1 Delete only the mail your fax machine can print out TYPE2 Delete all mail The default setting is TYPE2 The communication logs records for the messages received by my fax machine are not correct Your fax machine maintains a log of up to 50 communications This log prevents repeat receptions of any messages that have already been read However if there are more than 50 messages on the server you may experience errors Your fax machine will receive and print e mails but the log will not be correct To correct
83. ou try to send a fax the data will not be sent until the receiving is completed When you program a One Touch key with an alias for an IP Address program the alternate back up number with a standard PSTN regular phone fax number If the T 38 connection does not work your fax will be sent using the regular fax method PSTN OKIFAX 5750 5950 To stop transmission press STOP The transmission terminates immediately without asking for confirmation You cannot chain dial using T 38 T 38 Internet fax data is sent nearly simultaneously to being scanned The document is not stored in memory When the T 38 Internet fax board is installed in your machine Power Save does not work If the remote T 38 device supports the Relay Confidential and Polling functions you can do them Refer to the User s Guide for more information Operation You can send or receive transmissions using T 38 protocol Your Installer Network Administrator must program e the Address Table via the Console Software before you can send or receive using T 38 protocol Sending a T 38 Fax e D 9 When you enter the alias destination and you are using T 38 you can enter the numbers 0 through 9 and the symbols and Any other characters or symbols will be ignored Your Installer Network Administrator must program the Address Table via the Console Software before you can send or receive using T 38 protocol If you want to use a O
84. p down menu select Version Information The Version Information screen displays Click OK to close the Version Information Screen Discovery Program The Discovery Program allows you to find T 38 devices on the network To use the Discovery Program you must know the e Subnet Address of the network you are working with 9 is used as the UDP port number on the PC If this number is being used by another application you cannot run the Discovery Program at the same time as the application Close the application first then open the Discovery Program Feature Set Guide English 159 To use the Discovery Program Adding to the Discovery List 1 Start the Discovery Program Click Discovery to add a device to the list On the desktop select Start Programs IPFAX Discovery Clearing the Discovery List 2 Enter the broadcast address in the Broadcast Address field Be sure to enter 255 for the host address Click Clear to clear the contents of the list To use the Discovery Program you must know the Subnet Address of the network you are working with e Saving the Discovery List Example 192 168 1 255 Click Save in the File menu to save the list To access the saved Discovery List lick Discovery 2 ae ely Click Load in the File menu 4 Ifa list already exists it is displayed in the Discovery Table The Discovery Table can have 256 addresses 160 OKIFAX 5750 5950 Connecting to the IPFax Console Sof
85. port you want appears on the display Press Enter 4 Print all the reports you want then press Menu Exit to return to standby mode Feature Set Guide English 33 Using the Button on the Network Card Some Network Cards may not have a black button If yours does not refer to the previous section Using the Fax Machine s Menu 1 Press the black button on the network card for three seconds 2 Release the button 3 Two reports print one report is similar to the NIC Information Report generated through the menu one report is the network card self diagnostic report If you turn the power on while pressing this button e down the Network Card will initialize its settings OKIFAX 5750 5950 Network Card Manual 7100e User s Guide The 7100e User s Guide which is supplied with the optional network card explains how to use the Network Card The 7100e User s Guide describes the installation of a network card in an LED printer Some of the operations in the 7100e User s Guide do not apply to your facsimile machine The 7100e User s Guide does not explain the functions of Internet Fax The 7100e User s Guide does explain the Network Card settings for Network Print These settings apply to your machine Settings Stored on the Fax Machine General Information User Functions 80 to 93 are reserved for network settings User Functions 80 to 82 are for network printing User Functions 83 to 9
86. ption If User Function 86 Text Print is set to ON your e machine will not receive Internet Faxes while a print alarm e g no paper cover open paper jam exists If there is more than one mail message your machine prints one message at a time Your machine receives multiple mail messages one at a time and prints them one at a time Manual Reception Your machine can manually receive mail If your machine performs a manual reception but no messages mail are on the server service code F941 is used as the record of the session 1 Press Menu Exit to enter the menu 2 Press W or A to select Internet Fax Press Enter 3 Press W or A to select at Internet Rx Press Enter 4 Press Start If your machine performs a manual reception but no messages mail are on the server the record of the session shows service code F941 Feature Set Guide English 73 Receiving TIFF files Your machine receives mail messages with TIFF attachments from the mail server and prints out the attached files Restrictions TIFF Your machine can print out TIFFs in the Simple Mode defined in ITU T T 37 It cannot print any other TIFF format If your machine receives any other TIFF format a communication error occurs and an error report prints OKIFAX 5750 5950 Resolution Your machine can receive files with the following resolutions e 300 x 300 dpi or 600 x 600 dpi the OKI HRS600 600 dpi TX option must be installed e 200
87. s Feature Set Guide English 23 Feature Set Guide The Feature Set Guide provides the information unique to each option of the product series Dual Line This section provides the information unique to the Dual Second Paper Tray This section provides the information about the second paper tray option for the product series Memory Options This section provides the information about the memory options for the product series OKI HRS600 600 dpi Transmission This section provides the information about the 600 dpi Transmission option for the product series Handset This section provides the information about the handset option for the product series OKIFAX 5750 5950 Line configuration of the product series T 37 Internet Fax This section provides the information unique to the T 37 Internet Fax configuration of the product series OKILAN 7100e User s Guide The OKILAN 7100e User s Guide provides the information about the network card used with this product series Software Utilities CD ROM The Software Utilities CD ROM includes the following software e OKIVIEW 32 e Network Print Driver e OKI Print Monitor Utility Each item is explained below OKIVIEW 32 The OKIVIEW 32 Utility provides a simple quick way of configuring and maintaining Oki network printers on a Novell network The main screen contains the OKIVIEW Printer List of network printers The main screen also provides the starting point
88. s OKIFAX 5750 5950 Example Here is an example of aliases You work at the home office of a bank You have eight branch offices that you communicate with All nine locations have T 38 Internet facsimile machines Each of the nine locations has a unique IP Address When your Network Administrator set up the machines an alias was assigned to each of the nine IP Addresses The alias assigned to the home office was 01 The branches were assigned aliases 02 through 09 When you fax to each other using T 38 you use 01 to connect to the home office and 02 through 09 for the branches General Conditions To use the T 38 Internet fax the machine must be connected to a LAN the Address Table found in the Console Software must be correctly set up the end user must know the aliases assigned in the Address Table found in the Console Software or the aliases assigned in the Address Table must be programmed as One Touch keys in the facsimile machine The T 38 card for this machine can be connected to a e 10 BaseT network To make a LAN connection the following information must be configured on this machine Your network administrator will take care of this e an IP Address Determine if this is a Global or Private IP Address e Subnet Mask e Default Gateway Feature Set Guide English 113 Helpful Hints T 38 Your fax machine has many features and capabilities that will help you e operate the machine e save money
89. s procedure 1 Print the Configuration Report 2 Initialize the T 38 board using User Function 83 3 Program the IP Address Subnet Mask and Default Gateway User Functions 80 81 and 82 4 Use the default password IPFAX or create anew password 154 OKIFAX 5750 5950 Printing the Configuration Report 1 2 3 Press Menu Exit to enter the menu Press amp to select Report Print press Enter Press W or amp until the report you want appears on the display Press Enter Print all the reports you want then press Menu Exit to return to standby mode Use User Function 83 IPFAX Initialize to initialize the e T 38 board before you program the IP Address Subnet Mask and Default Gateway When you use User Function 83 to initialize the T 38 board you turn DHCP OFF User Function 83 IPFAX Initialize 1 Press Menu Exit to enter the menu 2 Using the numeric keypad enter 83 3 Press Enter 4 The T 38 board initializes DHCPis OFF User Functions 80 81 and 82 1 Press Menu Exit to enter the menu 2 Using the numeric keypad enter the number of the User Function you want to access 80 IP Address 81 Subnet Mask 82 Default Gateway 3 Press Enter to access the selections for the setting 4 Key in or select the desired information 5 Press Menu Exit to enter the menu Feature Set Guide English 155 Updating the T 38 Board Firmware Firmware upgrades are developed on an as needed e basis To
90. ses Csonee 2 Consumables 0 cccscsscccceeessssceceecsessnnececescsessaeeecesenses 2 OpUONs 25 ci88h heise Aika lenin wisd Mester 2 Options by Model vcisce csss cseeseecss tates in ste becdesbes tes 3 OKIFAX 3 750i avec el iGo SABRE GRO 3 OKIFAX 5950 Dual Line 0 0 0 ccc cecccccecesseceeceeeeneceeeeenes 3 OKIFAX S950 TI T a e E eens cos E A 3 OKIFAX 5950 A a E n 3 OKIFAX 5750 5950 Second TAY sosssecsoesssserteesiosocsseosicocrsssssaetsasssreesii s A Second Paper Tray oneris ei an aE E EE rN S E 4 Installation sienne enee E RE a 4 MemMmoty seccdincctecaiiiessetehintacintivennatinn mtiieeileeD Memory Expansion 0 cece seseris seseriai sasso teses aci 5 Installato this 5 oesccesecccde sce EE E EEEE Ea 6 OKI HRS600 600 dpi TX Kit essesssoosssesssesso 7 General Information ososoesososeseseereeersrersrsssesererererererereeerees T Installation neraman aa a a eck aia 7 CULV ALI OI Ss oes Sec aes eaea sen dad av hac NEG EE 8 Deactivation EAO TAE A E EE EEEE 8 USIN S ree a a E E E a EE e 8 Ha ndset cscsidescccessissssonsccssscesssasesccessesescseesosescsseseeue Hands tina n Ee O Reve Rie AE eae 9 Tn Stallati On is oc AEE AEAEE EE EEEE AEEA EE EEE 9 Dual Line sssccsscscsscsaccdsecccccessscsccssosessssssesessssoccasses LO What is Dual Line ooo eee eeeereeseeeeeseecaeceecneeaeeaes 10 Benefits of Dual Line sisien isinsi eisi eraris 10 Basic Operations sosire reres enio e neu eroe E Ea 11 Unpacking seie irents
91. sessnsssedsssvnassarsecsbeseonsoss 135 Accessing Menu Options 0 cee cecesecseceseeseceeeeees 135 Problem Solving sisisi 136 NO communication cceccsesecececesssseceececesteceeceeeeees 136 The machine uses PSTN not T 38 0 ecccecccceceseeeeee 137 Connecting private address to global addresses 137 Communication errors OCCUL cccccccecesssesceeceesseeeeees 137 OKIFAX 5750 5950 Software Programs on the CD ooo eee ee eeeeeeneeeeeeeee 138 General Information 00 0 cece eee ceseeeeceeceseceeenseeeeees 138 SpeciicatiOnS aiaia eh n dike alan 138 Installing the Software Programs 0 cece eeeeeeeeee 139 Accessing the Software Programs 0 0 0 0 eeeeeseeeeeees 139 IPFax Console Software 0 0 eee eeeeeesseseecseessecseenseenee 140 Software Installation for a T 38 device 00 140 Status Scr6eN s ss cesses ae steaiiisesisseeisyeis 141 Display Screen aiies nanen re E a eaS 142 Change Sereen isnon eers aa iess 142 Network Settings sseeeseeeseeseeessssesrrseresresrrrreresrsrerersene 143 Gatekeeper sss scstbsscastsstsstusceseesstesbhosscesasteasshessesspsssnsts 146 Address Table siie e shes cance re ons nee 149 Changing the Password oes csecesecseceecneensees 153 Forget the Password 00 0 eeeceeeeseesseseeceecseeceenseenees 154 Updating the T 38 Board Firmware eee 156 Memory Duitinp er i eean e E Kenen 158 Version Information sseesessseeseseeeeseeereereseerrererrsreersreee 1
92. set Gatekeeper Address because the address will be automatically assigned via Gatekeeper Discovery GK IP Address The default setting is 255 255 255 255 Sets the IP Address of the Gatekeeper This must be set manually if Gatekeeper Discovery is not used GK Identifier There is no default setting The Gatekeeper with this identifier is used to run Gatekeeper Discovery UDP Port No The default setting is 1719 Getting Alias address from GK Determines if Gatekeeper allocates Alias The default setting is Getting Alias OFF The box is not checked Gatekeeper does not allocate the Alias If Getting Alias is ON the box is checked Gatekeeper allocates the Alias When Getting Alias is ON you cannot set the Gatekeeper Alias Address because the alias will be automatically allocated by Gatekeeper Feature Set Guide English 147 148 RAS Message Each item under RAS Messages has two different settings The Time out Time determines the amount of time Gatekeeper has to respond to each message The Number of Retries determines how many retries Gatekeeper will perform for each message OKIFAX 5750 5950 RRQ URQ ARQ BRQ DRQ GRQ Time out default is 5 seconds Number of retries default is 2 Time out default is 3 seconds Number of retries default is 1 Time out default is 3 seconds Number of retries default is 2 Time out default is 3 seconds Number of retries default is 2 Tim
93. ss Name DNS Server s IP Address Host Name e mail Address OKIFAX 5750 5950 These settings are similar to those of popular mail clients such as Netscape Messenger Outlook and Eudora You can start transmission when these settings have been configured To send a fax place a document on the machine and press the one touch button on which the e mail address of the recipient has been registered the document will be scanned into memory and before transmission The data will be converted into a TIFF file and sent to the recipient SMTP Server Address Name Enter the SMTP server name or IP Address If entering the server s IP Address be sure to type the dots full stops dividing the numbers Example 192 168 1 1 You may enter a server name only if a DNS server has been configured DNS Server s IP ADDRESS This setting is not required if the SMTP server has been specified by its IPADDRESS A DNS server can convert a server name into an IP ADDRESS Host Name Enter the host name of this machine If you do not know the host name enter the e mail address of this machine instead E mail Address Enter the e mail address assigned to this machine Feature Set Guide English 19 Internet Fax Reception General Information To receive an Internet Fax message you need a mail server for sending e mail Please consult your network administrator about the settings listed below which are required in ord
94. ss it is absolutely necessary Settings are 5 sec 30 sec 5 min Default Setting is 30 sec OKIFAX 5750 5950 POP Interval User Function 83 Use this to set the interval between POP receptions If the interval is set to 0 no automatic receptions occur All receptions are generated manually Available settings are 0 to 60 minutes adjustable by the minute The default setting is 5 minutes Delete POP Message User Function 84 Use this to determine how the received e mails are deleted from the mail server If this user function is set to OFF received e mails remain on the POP server until the Network Administrator deletes them Available settings are OFF Do not delete mail TYPE1 Delete only the mail your fax machine can print TYPE2 Delete all mail The default setting is Type 2 50 Communications Limit Your fax machine maintains a log of up to 50 communications This log prevents repeat receptions of any messages that have already been read However if there are more than 50 messages on the server you may experience errors Your fax machine will receive and print e mails but the log will not be correct To correct this error Have the network administrator delete the received e mails mail data on the mail server Make sure there is no mail Activate the POP reception on your fax machine This procedure will erase the log of the 50 previous communications To prevent this error If automatic
95. sure the OKIVIEW 32 Setting Use APOP is set to OFF This setting is available when you are using a POP server that supports APOP With APOP the POP password will be encrypted before it is sent A communication error will occur if this setting is turned on when using a server which does not support APOP Refer to Setting Up on a Network Using the OKILAN 7100e Web Page Changing the Settings Using the Web Page My machine won t receive Internet Faxes while a print alarm e g no paper cover open paper jam is exists Change User Function 86 Text Print to OFF Your machine will receive Internet Faxes while a print alarm exists OKIFAX 5750 5950 My fax machine stops receiving messages before they are completely received Make sure that your machine has enough free memory to receive fax messages Internet Faxes are received into memory If too little memory is available reception may be terminated before the complete message is received Install an optional memory expansion kit if your Internet Fax receptions frequently terminate before completion How do I confirm that the Internet Fax I sent was received by the person I sent it to You must contact the person and confirm with them directly Internet faxing can confirm receipt by the mail server network device the person is connected to but nothing more Printing Troubleshooting I want to use my fax machine as a printer When I try to When printing over th
96. tWare 4 x When printing Macintosh and UNIX are not supported Network Print Protocols TCP IP IPX SPX NetBEUI Internet Fax Protocols TCP IP SMTP POP3 DNS Management Protocols SNMP MIB Feature Set Guide English 31 32 Set Up on a Network Identifying Current Settings When your fax machine is setup on a network settings for the machine are located in two places e settings stored on the fax machine e settings recorded on the network card OKIFAX 5750 5950 Settings Stored on the Fax Machine The Configuration Report lists the current settings of the facsimile machine Printing the Configuration Report 1 Press Menu Exit to enter the menu 2 Press amp to select Report Print press Enter 3 Press W or until the report you want appears on the display Press Enter 4 Print all the reports you want then press Menu Exit to return to standby mode Settings Recorded on the Network Card There are two ways to print a report of the settings recorded on the network card e using the fax machine s menu print the NIC Configuration Report or the NIC Information Report e pressing a button on the network card Using the Fax Machine s Menu The Configuration Report lists the current settings of the facsimile machine Printing the NIC Configuration Report or the NIC Information Report 1 Press Menu Exit to enter the menu 2 Press amp to select Report Print press Enter 3 Press W or until the re
97. table Click OK or Save to download the information to the T 38 card Remember to inform your end users of relevant changes to the Address Table Your end users use the aliases to contact the remote T 38 devices e Change a Device 1 e Click on the row of the Address Table you want to change edit The information for that row appears in the boxes input fields below the table Make the changes Click Change The changes you have made for the T 38 device are added to the table Click OK or Save to download the information to the T 38 card Remember to inform your end users of relevant changes to the Address Table Your end users use the aliases to contact the remote T 38 devices Feature Set Guide English 151 152 Clear a Device 1 e Click on the row of the Address Table you want to clear delete Click Clear The row you selected is deleted from the table Click OK or Save to download the information to the T 38 card Remember to inform your end users of relevant changes to the Address Table Your end users use the aliases to contact the remote T 38 devices OKIFAX 5750 5950 Clear the Entire Table e Make sure that you want to delete the entire table before performing this procedure All Clear cannot be undone Do a Windows Print Screen of the table before performing All Clear The Print Screen will provide a record of settings Click All Clear All informa
98. ters will print Any characters that cannot be printed are shown as spaces If a NetWare banner cannot be printed alter the configuration e at your PC to No Banner Used or e at NetWare Server to No Banner Sent Contact your NetWare Network Administrator for assistance When a problem occurs with banner printing change the banner settings to NO with the correct utilities Do this even though the Network Card supports FTP and LPR banners 96 OKIFAX 5750 5950 Problem Solving There are two areas of Problem Solving e End User e Network Administrator End User Option Board Error If your fax machine displays the message OPTION BOARD ERROR an error may have occurred at the interface between the fax machine and the network card Turn off the fax machine Verify that the network card is correctly installed Turn the machine on LAN Data Error When LAN Data Error is shown on the fax display there may be a problem in the printing data transmitted via the network The printing data will be cancelled Re send the print job If this error occurs while printing documents the error may be a paper jam Clear the jam When the print job was cancelled from a PC LAN e DATA ERROR may be displayed This is because defective data may have been transmitted to the fax machine Network Problem If any printing problems occur other than the errors mentioned in this section see the information on the s
99. this before proceeding When you reset the Network Card to factory settings all current settings are lost The message ARE YOU SURE will show on the display You must confirm your choice before the unit will reset to factory defaults Feature Set Guide English 53 54 Changing Settings There are four ways to change the network settings for your machine 1 menu of the machine 2 web page of the network card 3 OKIVIEW 32 Adminmanager 4 Telnet OKIFAX 5750 5950 Some settings can be accessed with any method Other settings are only accessed by one method This section lists the settings The lists are organized by the method used to access the settings After the lists each access method is discussed Settings Changed Only by Using the Web Page o Printer Status Network Status TCP IP NetWare NetBEUI EtherTalk SNMP Printer Menu Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APO You can use the Web Page Internet Fax to adjust the settings for User Function 93 Network Settings See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page Settings Changed by Using the Web Page or the Menu User Function 93 Network Settings 1 IPADDRESS 2 SUBNETMASK 3 DEFAULT GATEWAY 4 SMTP SERVER NAME 5 POPSERVER NAME 6 POP USER ID 7 POP PASSWORD 8 DNS P SRV ADDRESS 9 DNS S SRV ADDRESS 10 HOST NAME 11 FAX E ma
100. this error Have the network administrator delete the received e mails mail data on the mail server Make sure there is no mail Activate the POP reception on your fax machine This procedure will erase the log of the 50 previous communications To prevent this error If automatic POP reception is carried out while there is no mail the log will also be erased Regularly delete the received e mails from the mail server Keep the number of records on the log below 50 Feature Set Guide English 105 The headers of my Internet Faxes are not printing the way I want them to Text Print User Function 86 must be ON for this setting Header Print to be valid Check the setting for User Function 87 Header Print This function determines how the e mail header is printed Available settings are OFF TYPE1 and TYPE2 OFF Header does not print The message and any TIFF attachments print TYPE1 SUBJECT FROM TO information prints TYPE2 All header information prints This information includes all routing and server information The default setting is OFF OKIFAX 5750 5950 When I scan documents my fax machine sender ID is included Check the setting for User Function 90 IFAX Sender ID Make sure it is OFF This function determines if the sender ID is included with images scanned by the Internet Fax Available settings are ON or OFF The default setting is ON The setting for this function always applies
101. tion error Aborted SMTP Protocol Error Codes The following are SMTP protocol error codes given in RFC821 RFC is an Internet standards term meaning Request For Comment RFCs are documents that define standards or proposed standard definitions for network and Internet operation Individual RFCs define specific aspects of network or Internet operation When these occur contact your network administrator E421 lt domain gt Service not available closing transmission channel This may be a reply to any command if the service knows it must shut down E450 Requested mail action not taken mailbox unavailable Example the mailbox is busy E451 Requested action aborted local error in processing E452 Requested action not taken insufficient system storage E500 E501 E502 E503 E504 E550 E551 E552 E553 E554 Syntax error command unrecognized This may include errors such as command line too long Syntax error in parameters or arguments Command not implemented Bad sequence of commands Command parameter not implemented Requested action not taken mailbox unavailable Example mailbox not found no access User not local please try lt forward path gt Requested mail action aborted exceeded storage allocation Requested action not taken mailbox name not allowed Example Mailbox syntax incorrect Transaction failed Feature Set Guide English 99 POP3 Communication Errors There
102. tion registered to the Address Table is deleted Click OK or Save to download the information to the T 38 card Remember to inform your end users of relevant changes to the Address Table Your end users use the aliases to contact the remote T 38 devices Changing the Password e IPFAX is all upper case single byte characters To change the password 1 aH nn A Q N The password is IPFAX until you change it o o Start the IPFax Console software On the desktop select Start Programs IPFAX console 9 Connect the software to the T 38 device you want to i 10 work with From the top tool bar select Maintenance From the drop down menu select Change Password The Change Password screen displays Enter the old password in the Old Password field The password is IPFAX until you change it IPFAX is all upper case single byte characters Enter the new password in the new Password field A password MUST be entered you cannot leave this field blank Confirm the new password by entering it in the Type in New Password again field Click OK to download the new password to the device The Change Password screen closes Be sure to record any password you program Keep the record in a safe place If you forget a password refer to the Forgot the Password of the T 38 section of the Feature Set Guide Feature Set Guide English 153 Forget the Password If you forget the password perform thi
103. to select and manage print devices from Windows 95 98 and NT workstations on the network Network Print Driver The Network Print Driver enables network printing from your fax machine The Network Print Driver supports only network e printing Network faxing is not supported You can print and fax locally through the parallel port using a print driver supplied with JetSuite Pro OKI Print Monitor Utility The OKI Print Monitor Utility enables printing from a Windows 95 98 or NT server OKI Print Monitor provides you with bi directional communication over a network Feature Set Guide English 25 Components of an Internet Fax A fax sent over the Internet has three components e Header e e mail e TIFF attachment s Your ability to receive view or print these components will vary according to the settings of different functions Header The header includes all routing information for the path your Internet Fax followed from the time it was sent to the time it was received The header is automatically generated as part of the Internet Faxing process OKIFAX 5750 5950 E mail The e mail includes the To From and Date information It may include RE Subject and body text e mail message The To From and Date information are automatically generated as part of the Internet Faxing process However they are based on information programmed by the user The subject and message if used can be determined by the
104. to the Internet Fax connection between this Internet Fax and some types of e 5 The Internet Fax then forwards the message to an F Code mail clients fax machine with the telephone number of 123 80 OKIFAX 5750 5950 Mail Server Settings for E mail to FAX Gateway Service The setting changes explained here can only be made by a network administrator To use gateway service e mail to OKIFA X to G3 FAX the mail server and the DNS server must be configured to forward e mail to the your fax machine Here are some examples of settings for forwarding mail to the your fax machine The settings given here are only examples Servers do not have to be configured as shown in order to use the gateway service The domain name host names and IP addresses given in this text are for example only You must set these values according to your own network setup You will need to adjust settings in these categories DNS Server Mail Server Feature Set Guide English 81 DNS Server First register your fax machine onto the DNS server In this example the settings for a type of DNS server called BIND run on UNIX are explained You will need to know or set the following items Network Setup Install the fax machine as a device on the network Add a record to the zone file Add a PTR record to the reverse zone file Restart the Server 82 OKIFAX 5750 5950 Network Setup The network in our example has this setup Network dom
105. ttings e IP Address e Subnet Mask e Default Gateway e Mac Address e DHCP On Off e Console Software Port Number Activity Report Codes on the Activity Report that refer to T 38 sessions have IP at the end Message Confirmation Report MCF There are no special codes on the Message Confirmation Report for T 38 sessions Feature Set Guide English 123 124 Installer Network Administrator Information This section provides the information needed to install and support a T 38 facsimile machine using private IP Addresses This section assumes that you are a qualified Network Administrator and that you are familiar with network technology and protocols OKIFAX 5750 5950 Global vs Private IP Addresses There are two types of IP Addresses e Global e Private A global IP Address can be contacted by anyone with access to the Internet A private IP Address is usually part of a corporate Intranet Private IP Addresses are usually behind a firewall security mechanism Private IP Addresses are not easily contacted via the Internet This document covers the installation and use of private IP Addresses with a T 38 facsimile machine For information on working with global IP Addresses contact your Authorized Service Dealer DHCP DHCP Setting On or Off The factory default setting for DHCP is ON You use the IPFax Console Software to change the setting for DHCP from ON to OFF When DHCP is ON and
106. tware from the Discovery Program To connect to the IPFax Console Software from the Discovery Program 1 Using the Discovery List double click on desired console connection destination or click on desired console connection destination and then click Console 2 The console software starts and connects to the T 38 device at the IP Address you selected 3 The Discovery Program will use the password IPFAX If a different password has been set for the remote device you will be prompted to enter the different password Changing the Password for Connecting to the Console 1 Inthe Discovery Program from the File Menu click Password Set 2 The Password Input Screen displays 3 Enter the password 4 ClickOK Finding the Version of the Discovery Program 1 2 In the Discovery Program from the Help Menu click Version Information The Version Information Screen displays Feature Set Guide English 161
107. upplied CD ROM Feature Set Guide English 97 Network Administrator Service Codes When a communication error occurs print the Activity Report Use the report to find the service code for the error There are two types of service codes e SMTP e POP3 SMTP Error Codes Here is the format for SMTP communication service codes E123 E SMTP communication 123 three digit SMTP error code defined by RFC RFC is an Internet standards term meaning Request For Comment RFCs are documents that define standards or proposed standard definitions for network and Internet operation Individual RFCs define specific aspects of network or Internet operation Numbers 900 and above are codes defined specifically for this Internet Fax OKIFAX 5750 5950 Codes E001 E002 E900 E910 E920 E930 E931 E932 E940 E942 E950 E980 Text print When E001 occurs the Number of Pages column in the Activity Report will be blank Text received but not printed When E002 occurs the Number of Pages column in the Activity Report will be blank Network Card I F error TCP IP or SMTP POP not supported or allowed by Network Card Network Card not ready transmission request received while Network Card is initializing No match for domain received invalid user name E mail cannot be received invalid TIFF E mail cannot be received other than invalid TIFF Memory full Command time out Server communica
108. user TIFF attachment s The TIFF attachment s are the fax part of the Internet Fax The content of the TIFF attachments is determined by the end user The conversion to TIFF and file handling are part of the Internet Faxing process What Your T 37 Internet Fax Machine Can Do T 37 Internet Fax is a feature with many capabilities This unit can send and receive faxes via a Public Switched Telephone Network PSTN send and receive faxes via the Internet print via a Local Area Network LAN act as a network scanner act as a Gateway service act as a convenience copier Important e Internet faxes differ from traditional faxes in these ways Although your OKIFAX has security features faxes sent over the Internet are more vulnerable to interception than faxes sent over the PSTN There is no way to verify that a message has been received by the machine to which it was addressed Feature Set Guide English 27 Helpful Hints T 37 Your fax machine has many features and capabilities that will help you e operate the machine e save money e save time Help and Helpful Hints in the User s Guide summarizes the features and capabilities directly connected to saving money and time Helpful Hints T 37 provides tips that help you use your T 37 Internet Fax to its fullest OKIFAX 5750 5950 PSTN Faxing vs Internet Faxing PSTN Faxing is fax communication conducted via telephone lines You
109. very similar to working with a PSTN pubic telephone regular facsimile machine For the installer network administrator the T 38 Internet fax is powerful machine with many built in capabilities A great deal of information is available to the installer An end user normally will not require the same amount of information as the network administrator Information Provided The following items provide the information you will need to use your fax machine User s Guide Warranty Document Feature Set Guide CD ROM shipped with the product What Your T 38 Internet Fax Machine Can Do T 38 Internet fax is a feature with many capabilities This unit can e send and receive faxes via a Public Switched Telephone Network PSTN e send and receive Real Time T 38 faxes via the Internet e act as a convenience copier Feature Set Guide English 111 What is an Alias Your T 38 Internet fax allows real time communication between T 38 capable devices The devices locate each other using their IP Addresses Here is an example IP Address 192 168 1 1 The IP Address must be programmed into the Address Table of the Console Software by your Network Administrator Your Network Administrator will then assign an alias to the IP Address The alias is the number you will use at your T 38 facsimile machine to contact the remote T 38 device The alias is usually a shorter number used as a label alias for the longer IP Addres
110. x 400 dpi The OKI HRS600 600 dpi TX option must be installed if you want to receive files with 600 x 600 dpi resolution e Compression Your machine can receive files with the following compression formats e MH e MR e MMR This setting can be changed Receiving e mails Body Text A fax sent over the Internet has three components e Header e e mail e TIFF attachment s The e mail includes the To From and Date information It may include RE Subject and body text e mail message The e mail of an Internet Fax often comes with added messages text before and after the TIFFs You can select how or whether these components print Printing e mails When User Function 86 Text Print set to ON the following components print e header e e mail Body Text e any messages text that appear before or after the TIFFs Limitations Your fax machine can print e ASCI text Latin letters and numbers Symbols amp 2 2 _ Your fax machine cannot print e Base 64 encoded text Your fax machine may not be able to print e messages from an e mail client e messages with text file attachments Feature Set Guide English 75 Gateway Services Forwarding Faxes to an e mail Address Your fax machine can forward incoming faxes from an F Code fax machine to an e mail address Important S Be aware that although your OKIFAX has security features password protection access restricted to
111. x forwards the received TIFF file to the number given after FAX by normal fax transmission The items listed below have certain restrictions when used as part of this feature Image Restrictions Telephone Number Restrictions Mail Address Format Domain Names Feature Set Guide English 77 78 Example The e mail address of your fax machine is 5950 somedomain com To use the Gateway Service the sender would use FAX 5551212 5950 somedomain com This follows the format FAX telephone number domain name OKIFAX 5750 5950 Image Restrictions only TIFFs can be forwarded TIFFs must be the type of file your machine can receive text files cannot be forwarded Files in formats not supported by this machine cannot be forwarded Telephone Number Restrictions Characters that can be used Numbers 0 9 Symbols P for pause and The machine does not receive the message if anything else is entered The telephone number cannot be more than 40 digits long Mail Address Format The exact mail address format required for e mail to fax forwarding varies from one network to another Consult with your network administrator for the correct format to use Example Host name intfax Domain name network com e mail Address FAX telephone number intfax network com Both the mail server and your fax machine use this e mail address for forwarding the message Domain Name Restrictions You must reg
112. xit to enter the menu 2 Using the numeric keypad enter 83 5 Press Menu Exit to enter the menu 3 Press Enter 4 The T 38 board initializes DHCPis OFF Feature Set Guide English 131 132 Install the T 38 Software The T 38 Software which includes the IP Fax Console Software must be installed on a PC on the network that the T 38 machine is attached to OKIFAX 5750 5950 Set Up the Address Table Use the IP Fax Console Software to set up the Address Table for the T 38 facsimile machine You will need to know the IP Addresses of the T 38 devices your users will be communicating with You will be assigning aliases to the IP Addresses you program into the Address Table These aliases must be shared with your end users This document covers working with private IP e Addresses If you are working with global IP Addresses contact your Authorized Service Dealer Creating the Alias e When creating aliases DO NOT use the symbol as the first character You can use the numbers 0 through 9 and the symbols and when creating the alias Provide Aliases to the End User Provide the aliases for the IP Addresses set up in the Address Table to the end user We strongly recommend that you program the aliases to the One Touch or Auto Dial keys of the T 38 facsimile machine When programming the One Touch keys remember that e the symbol must be the first character whenever you input the alias for an
113. xplains the information choices tabs within OKIVIEW 32 and the differences in settings you will encounter When you start OKIVIEW 32 you will see a list of the Network Cards connected to the printers and facsimiles Check the MAC addresses of the printers and facsimiles to identify the Network Card you want to configure The Network Card Report provides the MAC address as e explained earlier Next select the Network Card you wish to configure Then go to MENU then Setup then Device Setup You can change the following settings General TCP IP Enable DHCP BOOTP or RARP IP Address Subnet mask and Default Gateway Enable Banner for FTP LPR DNS settings NetWare EtherTalk NetBEUI SNMP Internet Fax Feature Set Guide English 61 62 General Set the password TCP IP Allows you to modify the settings listed below a Enable DHCP BOOTP or RARP b IP Address Subnet mask and Default Gateway c Enable Banner for FTP LPR d DNS settings NetWare Allows you to modify the NetWare server settings Please note that the position of the Pserver menu is different for Internet Fax and so is the method for setting Pserver NDS and Bindery See the OKILAN 7100e User s Guide OKILAN e Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help EtherTalk Not used by this machine OKIFAX 5750 5950 NetBEUI See the OKILAN 7100e User s Guide SNMP See the OKILAN 7100e User

Oki FAX 5950 User's Manual

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