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Netgear WNR2000 User's Manual

1. Technical Specifications v1 2 January 2009 NETGEAR Wireless N Router User Manual Table A 1 WNR2000 Router Default Configuration Settings continued Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Wireless Access List MAC Filtering All wireless stations allowed Broadcast SSID Enabled Transmission Speed Auto Country Region United States North America only otherwise varies by country and region RF Channel 6 until region selected Operating Mode 145 Mbps Data Rate Best Output Power Full Firewall Inbound communications coming in from the Internet Disabled bars all unsolicited requests except for traffic on port 80 the http port Outbound communications going out to the Internet Enabled all Maximum Wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate A 2 Technical Specifications v1 2 January 2009 NETGEAR Wireless N Router User Manual General Specifications Table A 2 WNR2000 Router General Specifications Feature General Network Protocol and Standards C Data and Routing Protocols ompatibility TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS and UPnP P
2. xi v1 2 January 2009 NETGEAR Wireless N Router User Manual AY Danger This is a safety warning Failure to take heed of this notice might result in personal injury or death e Scope This manual is written for the WNR2000 router according to these specifications Product Version Wireless N Router Model WNR2000 Manual Publication Date January 2009 For more information about network Internet firewall and VPN technologies click the links to the NETGEAR website in Appendix B Related Documents gt Note Product updates are available on the NETGEAR Inc website at http www netgear com support How to Use This Manual The HTML version of this manual includes the following e Buttons gt and lt _ for browsing forward or backward through the manual one page at a time A button that displays the table of contents and an button that displays an index Double click a link in the table of contents or index to navigate directly to where the topic is described in the manual e A Fi button to access the full NETGEAR Inc online knowledge base for the product model e Links to PDF versions of the full manual and individual chapters How to Print This Manual To print this manual you can choose one of the following options according to your needs e Printing a page from HTML Each page in the HTML version of the manual is dedicated to
3. Figure 5 8 WMM Qos is enabled by default You can disable it by clearing the Enable WMM check box and clicking Apply QoS for Applications and Online Gaming To create a QoS policy for traffic for specific applications or online games 1 From the main menu of the browser interface under Advanced select QoS Setup The QoS Setup screen displays as shown in Figure 5 8 Fine Tuning Your Network 5 19 v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 Click Setup QoS rule The QoS Priority Rules screen displays Qos Priority Rule list QoS Policy Priority Description MSN_messenger High MSN_messenger application Skype Highest Skype application Yahoo_Messanger High Yahoo_messanger application IP_Phone Highest IP_Phone application Vonage_IP_Phone Highest Vonage_IP_Phone application NetMeeting High Netmeeting application AIM High AIM application Google_Talk Highest Google_Talk application i Counter Strike High On line Gaming Counter Strike ololn ala si wl n ae Age of Empires High On line Gaming Age of Empires Diablo II High On line Gaming Diablo II Everquest High On line Gaming Everquest Half Life High On line Gaming Half Life Quake 2 High On line Gaming Quake 2 Quake 3 High On line Gaming Quake 3 Unreal Tourment High On line Gaming Unreal Tourment Warcraft High On line Gaming Warcraft 06 0
4. Safeguarding Your Network 2 17 v1 2 January 2009 NETGEAR Wireless N Router User Manual Connecting Additional Wireless Client Devices after WPS Setup You can add WPS enabled and non WPS enabled client devices Adding Additional WPS Enabled Clients To add an additional wireless client device that is WPS enabled gt client unless you have cleared the Keep Existing Wireless Settings check box in Note Your wireless settings do not change when you add an additional WPS enabled the Wireless Settings screen If you do clear the check box a new SSID and a passphrase are generated and all existing connected wireless clients are disassociated and disconnected from the router Follow the procedures in Push Button Configuration on page 2 14 or Security PIN Entry on page 2 15 For information about how to view a list of all devices connected to your router including wireless and Ethernet connected see Viewing a List of Attached Devices on page 6 7 Adding Additional Non WPS Enabled Clients If you are connecting a combination of WPS enabled clients and clients that are not WPS enabled you cannot use the WPS setup procedures to add clients that are not WPS enabled To connect both non WPS enabled and WPS enabled clients to the WNR2000 router 1 Configure the settings of the WNR2000 router shown in the Wireless Settings screen for WPA PSK or WPA2 PSK security and record that information
5. l g 7 Se ee ee oe ee ee Se eS SS SS SS M M Figure 2 6 2 14 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual 4 Click the button in the Add WPS Client screen The Connecting to New Wireless Client screen displays Connecting to New Wireless Client Please click the software or hardware button on the client to start the WPS process 5 VUOOUOAYUOUEO OUEN OITA Cancel Figure 2 7 The green button light on the WNR2000 router begins to blink in a regular pattern While the button light is blinking you have 2 minutes to enable WPS on the device you are trying to connect to the router In the wireless client follow its specific networking instructions to enable WPS to allow it to connect to the router The WNR2000 router s green button light ceases blinking and remains on when one of these conditions occurs e The router and the client establish a wireless connection e The 2 minute window period expires for establishing a WPS connection If the connection is not established no WPS security settings will be specified in the WNR2000 router Security PIN Entry There are two ways to enable a wireless client to join a network using a PIN using the router s security PIN or using the wireless client s security PIN Using the Router s Security PIN 1 Obtain your router s security PIN from the rear panel of the router or from the Advanced Wireless Settings scr
6. NETGEAR Wireless N Router WNR2000 User Manual NETGEAR NETGEAR Inc 350 E Plumeria Drive San Jose CA 95134 USA 202 10397 0 January 2009 v1 2 2008 2009 by NETGEAR Inc All rights reserved Product Registration Support and Documeniation Register your product at http Avww netgear com register Registration is required before you can use our telephone support service Product updates and Web support are always available at http Avww netgear com support Setup documentation is available on the CD on the support website and on the documentation website When the wireless router is connected to the Internet click the Knowledge Base or the Documentation link under Web Support on the main menu to view support information Trademarks NETGEAR and the NETGEAR logo are registered trademarks and RangeMax and Smart Wizard are trademarks of NETGEAR Inc in the United States and or other countries Microsoft Windows and Windows NT are registered trademarks and Windows Vista is a trademark of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s o
7. Time Of Day To Block use 24 hour clock I All Day Start Blocking 0 Hour 0 Min End Blocking D Hour Min Cancel Figure 3 4 2 Configure the schedule for blocking keywords and services a Days to Block Select days on which you want to apply blocking by selecting the appropriate check boxes Select Every Day to select the check boxes for all days Click Apply b Time of Day to Block Select a start and end time in 24 hour format Select All Day for 24 hour blocking Click Apply Restricting Access From Your Network 3 5 v1 2 January 2009 NETGEAR Wireless N Router User Manual Be sure to select your time zone in the E mail screen as described in Setting the Time Zone on page 3 9 3 Click Apply to save your settings Viewing Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access Up to 128 entries are stored in the log Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user Select Logs under Content Filtering in the main menu The Logs screen displays Logs Current time Thursday Jun 05 2008 00 26 23 admin login from source 192 168 1 3 Thursday June A 05 2008 00 26 01 UPnP set event add_nat_rule from source 192 168 1 5 Thursday June 05 2006 00 22 57 UPnP set event del nat rule from source 192 168 1 5 Thursday June 05 2006 00 22 55 DHCP IP 192 168 1
8. protocols compatibility A 3 Push N Connect 2 13 6 4 7 4 push button configuration WPS 2 14 Q QoS Quality of Service 5 18 R radio wireless 3 2 12 6 4 range router 5 15 reducing interference 5 16 reference documents B region of operation 2 7 registering product ii releasing connection status 6 5 remote devices testing path 7 0 remote management 6 13 renewing connection status 6 5 repeater units 4 15 requirements speed 5 25 reserved IP adresses 4 5 Resource CD 1 1 restarting network 7 1 restoring configuration 6 8 default factory settings 7 12 restoring firmware 7 3 restricting access by MAC address 2 19 revision history xiii RIP Router Information Protocol direction 4 3 route name 4 4 2 router PIN 2 5 2 17 router status viewing 6 2 S scheduling blocking 3 5 screen display language 1 5 selecting 7 5 secondary DNS server 1 8 1 11 security options compared 2 2 setting up 2 1 Index 4 v1 2 January 2009 security PIN 2 15 2 17 service name 0 service numbers 3 4 services blocking 3 3 setting time 3 9 settings default See default factory settings setup information gathering 2 5 Setup Manual 1 1 Shared Key authentication 2 5 2 9 Smart Setup Wizard 1 6 SMTP server 3 8 software push button configuration WPS 2 14 specifications technical A speed requirements 5 25 SPI Stateful Packet Inspection firewall 4 8 spoofing MAC addresse
9. FCC Declaration Of Conformity We NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 declare under our sole responsibility that the model WNR2000 Wireless N Router Model WNR2000 complies with Part 15 of FCC Rules Operation is subject to the following two conditions v1 2 January 2009 e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation FCC Radio Frequency Interference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an electrica
10. See Configuring WPA PSK and WPA2 PSK Wireless Security on page 2 10 When you change security settings all existing connected wireless clients that do not share those settings are disassociated and disconnected from the router For the non WPS enabled devices that you wish to connect open the networking utility and follow the utility s instructions to enter security settings For the WPS enabled devices that you wish to connect follow the procedures in Using Push N Connect Wi Fi Protected Setup on page 2 13 The WNR2000 router automatically preserves the settings you configured in step 1 so all clients share the same security settings for more information see Configuring the WPS Settings on page 2 17 2 18 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual 4 For information about how to view a list of all devices connected to your router including wireless and Ethernet connected see Viewing a List of Attached Devices on page 6 7 Restricting Wireless Access by MAC Address When a Wireless Card Access List is configured and enabled the router checks the MAC address of any wireless device attempting a connection and allows only connections to computers identified on the trusted computers list The Wireless Card Access List displays a list of wireless computers that you allow to connect to the router based on their MAC addresses These wireless computers mu
11. lho Router Upgrade Domain Name Server DNS Address Figure 1 5 Configuring Basic Connectivity 1 5 v1 2 January 2009 NETGEAR Wireless N Router User Manual The language is set to English by default The default language is always stored in memory When you select a language other than the default that language as well as English is stored in memory The additional language stored is the most recently selected For example if you select Deutsch German and English will be stored If you next select Chinese Chinese and English will be stored To specify a language to be used on your router manager screens do the following 1 Expand the list and select the language you want 2 Click Apply The language you select is then downloaded and displayed in the language selection box and your screen display will be in the selected language Note You can select from the entire list of supported languages only when the router is connected to the Internet When the router is not connected to the Internet you can select one of the stored languages only Configuring Your Internet Connection Using the Smart Setup Wizard You can manually configure your Internet connection using the Basic Settings screen or you can allow the Smart Setup Wizard to determine your Internet Service Provider ISP configuration The Smart Setup Wizard searches your Internet connection for servers and protocols to det
12. 0 0 0 0101 0 0 01 ayalpayal alala Return to Castle Wolfenstein Hion On line Gaming Return to Castle Wolfenstein Edit Delete Delete All Add Priority Rule Figure 5 9 For convenience the QoS Policy table lists many common applications and online games that can benefit from QoS handling 5 20 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual 3 Click Add Priority Rule The QoS Priority Rules screen displays QoS Priority rules Priority QoS Policy for MSN Messenger Priority Category Applications x Applications MSN Messenger Priority Normal Apply Cancel Figure 5 10 4 Inthe Priority Category list select either Applications or Online Gaming In either case a list of predefined applications or games displays in the Applications drop down list 5 From the Applications list you can select an existing item or you can scroll to the bottom of the list and select Add a New Application or Add a New Game a Ifyou chose to add a new entry the screen expands as shown QoS Priority rules Priority QoS Policy for Priority Category Applications gt Applications Add a new Application gt Priority Normal Specified port range Connection Type TCP UDP Starting Port 1 65535 Ending Port 1 65535 Apply Cancel Figure 5 11 b In the QoS Policy for field enter a descriptive name for the new application
13. 2 7 v1 2 January 2009 NETGEAR Wireless N Router User Manual e Channel This field determines which operating frequency is used It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless network The wireless router uses channel bonding technology to extend the bandwidth for data transmission For more information about the wireless channel frequencies see the online document that you can access from Wireless Networking Basics in Appendix B e Mode This field determines which data communications protocol is used You can choose from Up To 54 Mbps Legacy mode for compatibility with the slower 802 11b and 802 11g wireless devices Up To 145 Mbps Neighbor Friendly mode for reduced interference with neighboring wireless networks Provides two transmission streams with different data on the same channel at the same time but also allows 802 11b and 802 11g wireless devices This is the default mode Up To 300 Mbps Performance mode using channel expansion to achieve the 300 Mbps data rate The WNR2000 router will use the channel you selected as the primary channel and expand to the secondary channel primary channel 4 or 4 to achieve a 40 MHz frame by frame bandwidth The WNR2000 router will detect channel usage and will disable frame by frame expansion if the expansion would result in interference with the data transmission of other access points
14. 4 Inthe Port Triggering Timeout field enter a value up to 9999 minutes This value controls the inactivity timer for the designated inbound ports The inbound ports close when the inactivity time expires This is required because the router cannot be sure when the application has terminated Fine Tuning Your Network 5 11 v1 2 January 2009 NETGEAR Wireless N Router User Manual 5 Click Add the Port Triggering Services screen displays Port Triggering Services Service Service Name Service User Any Service Type TCP Triggering Port 1 65535 Required Inbound Connection Connection Type TCP UDP v Starting Port 1 65535 Ending Port 1 5535 Figure 5 5 In the Service Name field enter a descriptive service name In the Service User field select Any the default to allow this service to be used by any computer on the Internet Otherwise select Single address and enter the IP address of one computer to restrict the service to a particular computer Select the service type either TCP or UDP In the Triggering Port field enter the number of the outbound traffic port that will cause the inbound ports to be opened 10 Enter the inbound connection port information in the Connection Type Starting Port and Ending Port fields 5 12 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual 11 Click Apply The service appears in the Port Triggering Portmap table Por
15. Basics http documentation netgear com reference enu vpn index htm Glossary http documentation netgear com reference enu glossary index htm In addition you can find initial setup instructions for your wireless router in the NETGEAR Wireless Router Setup Manual Related Documents v1 2 January 2009 B 1 NETGEAR Wireless N Router User Manual B 2 Related Documents v1 2 January 2009 A access blocking 3 1 remote 6 13 restricting by MAC address 2 19 to aremote computer 5 2 to the router 2 viewing logs 3 6 access control turning off 1 13 turning on 2 21 access points 4 12 account name 8 adding custom service 5 7 priority rules 5 20 reserved IP addresses 4 5 static routes 4 11 wireless clients 2 13 2 18 6 4 See also configuring administrator password changing 2 2 advanced wireless settings 2 2 advertisement period 5 5 AES Advanced Encryption Standard encryption 2 11 applications QoS for 5 20 attached devices 6 7 authentication required by mail server 3 8 automatic logout 1 5 backing up configuration file 6 8 backing up transfer time 5 26 base station setting up 4 14 basic settings 2 6 Index basic wireless connectivity 1 Big Pond 0 blocking access 3 1 inbound traffic 5 bold text xi broadband Internet 5 24 broadcast status 6 4 C cables checking 7 2 channel frequency 2 8 channel wireless port 6 4 clients adding 2 13 2 1
16. Highest Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 7 Inthe QoS Setup screen select the Turn Internet Access QoS On check box Click Apply 5 22 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address 1 7 8 From the main menu under Advanced select QoS Setup The QoS Setup screen displays as shown in Figure 5 8 on page 5 19 Click Add Priority Rule From the Priority Category list select MAC Address The QoS Priority Rules screen changes QoS Priority rules Priority QoS Policy for Priority Category MAC Address hd MAC Device List r QoS Policy Priority Device Name MAC Address C Pri_MAC_59F408 Normal DELL 00 0D 56 59 F 4 08 MAC Address J Device Name Priority Normal 7 Add Edit Delete Refresh Apply Cancel Figure 5 13 If the device to be prioritized appears in the MAC Device List select it The information from the MAC Device List is used to populate the policy name MAC Address and Device Name fields If the device does not appear in the MAC Device List click Refresh If it still does not appear you must complete these fields manually From the Priority drop down list select the priority that this device s traffic should receive relative to other applications and traffic when
17. Power light is not on If the Power and other lights are off when your router is turned on e Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet e Check that you are using the power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact Technical Support The Power light blinks green slowly and continuously The router firmware is corrupted To restore your firmware 1 Make sure your PC is connected to your router and the router is powered on 2 Insert the Resource CD that came with your router into your PC a The CD will automatically start and detect the language you are using on your PC Select a different language option if you prefer b Ifthe CD does not automatically start browse the CD and double click on N gt 3 Click Supporting Software then Netgear Firmware Recovery Utility and follow the prompts for the recovery process 4 After firmware recovery is completed follow the prompts to restore your configuration settings Troubleshooting 7 3 v1 2 January 2009 NETGEAR Wireless N Router User Manual The Power light stays amber When the router is turned on the Power light turns amber for about 20 seconds and then turns green If the light does not turn green the router has a problem If the Power light is still amber 1 minute after turning on powe
18. Protected Setup For more information see Using Push N Connect Wi Fi Protected Setup on page 2 13 Using Network Monitoring Tools v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 Click Connection Status to display the connection status Connection Status IP Address Subnet Mask Default Gateway DHCP Server DNS Server Lease Obtained Lease Expires Figure 6 2 192 168 100 102 255 255 255 0 192 168 100 1 192 168 100 1 192 168 100 1 1 days 0 hrs 0 minutes 0 days 14 hrs 28 minutes Table 6 2 describes the connection status settings Table 6 2 Connection Status Settings Item Description IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP address for the default gateway that the router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that provides the TCP IP configuration for all the computers that are connected to the router DNS Server The IP address of the Domain Name Service server that provides translation of network names to IP addresses Lease Obtained The date and time that the lease was obtained Lease Expires The date and time that the lease will expire a Click the Release button to release the connection status items that is all items return to 0 b Cli
19. Provider Other a PPTP Login guest Meee Bigpond Password Figure 1 8 Note Not all ISPs are listed here The ones on this list have special requirements Login and Password This is the user name and password provided by your ISP This name and password are used to log in to the ISP server Service Name If your connection is capable of connecting to multiple Internet services this setting specifies which service to use e Connection Mode This drop down list selects when the router will connect to and disconnect from the Internet Connection Mode DialonDemand Idle Timeout In minutes Dial on Demand Manually Connect Figure 1 9 1 10 Configuring Basic Connectivity v1 2 January 2009 NETGEAR Wireless N Router User Manual The list includes e Always On The router logs in to the Internet immediately after booting and never disconnects e Dial on Demand The router logs in only when outgoing traffic is present and logs out after the idle time out e Manually Connect The router logs in or logs out only when the user clicks Connect or Disconnect in the Router Status screen Idle Timeout Your Internet connection is logged out if there is no data transfer during the specified time interval Domain Name Server DNS Address If you know that your ISP does not automatically transmit DNS addresses to the router during login select Use These DNS Servers and enter the IP address of
20. Setting the Time Zone The WNR2000 router uses the Network Time Protocol NTP to obtain the current time and date from one of several network time servers on the Internet Localize the time zone so that your log entries and other router functions include the correct time stamp To verify and set the time zone see Figure 3 6 on page 3 8 e Time Zone To select your local time zone use the drop down list This setting is used for the blocking schedule and for time stamping log entries e Automatically Adjust for Daylight Savings Time If your region supports daylight savings time select this check box The router will automatically adjust the time at the start and end of the daylight savings time period Restricting Access From Your Network 3 9 v1 2 January 2009 NETGEAR Wireless N Router User Manual 3 10 Restricting Access From Your Network v1 2 January 2009 Chapter 4 Customizing Your Network Settings This chapter describes how to configure advanced networking features of the Wireless N Router Model WNR2000 including LAN WAN and routing settings It contains the following sections e Using the LAN IP Setup Options e Using a Dynamic DNS Service on page 4 6 e Configuring the WAN Setup Options on page 4 8 e Configuring Static Routes on page 4 10 e Wireless Repeating Also Called WDS on page 4 12 Using the LAN IP Setup Options The LAN Setup screen allows configuration of LAN I
21. WDS 4 12 wireless network name 1 12 2 7 6 4 wireless port settings 6 4 wireless radio 1 13 2 12 6 4 wireless repeating function 4 12 4 13 wireless security setting up 2 wireless settings advanced 2 12 basic 2 6 default listed A 2 gathering information 2 5 testing 7 21 WMM Wi Fi Multimedia 5 18 WPA2 PSK encryption 2 3 2 10 WPA PSK WPA2 PSK encryption 2 3 2 10 WPA PSK encryption 2 3 2 10 Index 6 v1 2 January 2009
22. WEP 4 14 Customizing Your Network Settings v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 From the main menu of the browser interface on the wireless router base unit under Advanced click Wireless Repeating Function to display the Wireless Repeating Function screen Wireless Repeating Function I Enable Wireless Repeating Function Wireless MAC of this router 00 1E 2A E0 04 8C Wireless Repeater Repeater IP Address E 2 fi 8 fi I Disable Wireless Client Association Base Station MAC Address Wireless Base Station IF Disable Wireless Client Association Repeater MAC Address 1 Repeater MAC Address 2 Repeater MAC Address 3 Repeater MAC Address 4 Apply Cancel Figure 4 9 3 Select the Enable Wireless Repeating Function check box and the Wireless Base Station radio button 4 Enter the MAC address for the repeater units 5 Click Apply to save your changes Setting Up a Repeater Unit Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station Note If you are using the WNR2000 router base station with a different model wireless gt router as the repeater you might need to change additional configuration settings In particular you should disable the DHCP server function on the wireless repeater AP Customizing Your Network Settings 4 15 v1 2 January 2009 NETGEAR Wireless N Router User Ma
23. WMM QoS to prioritize wireless voice and video traffic over the wireless link WMM QoS provides prioritization of wireless data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS both it and the client running that application must be WMM enabled Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category which receives a lower priority than voice and video You can give prioritized Internet access to the following types of traffic e For specific applications e For specific online games e On individual Ethernet LAN ports of the router e From a specific device by MAC address Configuring QoS for Internet Access To specify prioritization of traffic you must create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen To create a QoS policy 5 18 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual From the main menu of the browser interface under Advanced select QoS Setup The QoS Setup screen displays QoS Setup M Enable WMM Wi Fi multi media Settings I Turn Internet Access QoS On I Turn Bandwidth Control On Uplink bandwidth maximum lo Kbps gt Check for current Internet Uplink bandwidth Check Qos Priority Rule list Setup QoS rule Apply Cancel
24. appropriate security level you can also consider the effort compared to the reward for a hacker to break into your network As a minimum however NETGEAR recommends using WEP with Shared Key authentication Do not run an unsecured wireless network unless it is your intention to provide free Internet access for the public 2 1 v1 2 January 2009 NETGEAR Wireless N Router User Manual WEP connections can take slightly longer to establish Also WEP WPA PSK and WPA2 PSK encryption can consume more battery power on a notebook computer and can cause significant performance degradation with a slow computer Note NETGEAR recommends that you change the administration password of your router Default passwords are well known and an intruder can use your administrator access to read or disable your security settings For information about how to change the administrator password see Changing the Administrator Password on page 2 21 Wireless data security options Range up to 300 foot radius j IMT tenet 4 pa 1 Open system easy but no security 2 MAC access list no data security l WNR2000 3 WEP security but some performance impact 4 WPA PSK strong security 5 WPA2 PSK very strong security Note Use these with other features that enhance security Table 2 2 on page 2 4 Figure 2 1 To configure the wireless network you can e Manually specify your SSID and your wireless security setting
25. chapter includes the following sections e Choosing Appropriate Wireless Security e Recording Basic Wireless Settings Setup Information on page 2 5 e Changing Wireless Security Settings on page 2 6 e Viewing Advanced Wireless Settings on page 2 12 e Using Push N Connect Wi Fi Protected Setup on page 2 13 e Restricting Wireless Access by MAC Address on page 2 19 e Changing the Administrator Password on page 2 21 e Backing Up Your Configuration on page 2 22 e Understanding Your Firewall on page 2 23 Choosing Appropriate Wireless Security Unlike wired networks wireless networks allow anyone with a compatible adapter to receive your wireless data transmissions well beyond your walls Operating an unsecured wireless network creates an opportunity for outsiders to eavesdrop on your network traffic or to enter your network to access your computers and files Indoors computers can connect over 802 11g n wireless networks at ranges of up to 300 feet Such distances can allow for others outside your immediate area to access your network Use the security features of your wireless equipment that are appropriate to your needs The time it takes to establish a wireless connection can vary depending on both your security settings and router placement Stronger security methods can entail a cost in terms of throughput latency battery consumption and equipment compatibility In choosing an
26. into Ethernet networking information NETGEAR does not support such a configuration Checking the Internet Service Connection If you can access your router but your router is unable to access the Internet review the topics in this section e Obtaining an Internet IP Address e Troubleshooting PPPoE e Troubleshooting Internet Browsing Obtaining an Internet IP Address If your wireless router is unable to access the Internet and your Internet light is amber check the wireless router to see if it is able to get an Internet IP address from your service provider Unless you have a static IP address your wireless router automatically requests an IP address from your service provider To check your wireless router s Internet IP address 1 Log in to the wireless router 2 Select Router Status under Maintenance in the main menu to check that an IP address is shown for the Internet Port If 0 0 0 0 is shown your wireless router has not obtained an IP address from your service provider If your router is unable to obtain an IP address from the your service provider the problem might be one of the following 7 6 Troubleshooting v1 2 January 2009 NETGEAR Wireless N Router User Manual You might need to force your cable or DSL modem to recognize your new router by restarting your network in the sequence described in the NETGEAR Wireless Router Setup Manual Your service provider might require a login A
27. protect your network from attacks and intrusions A firewall is a device that protects one network from another while allowing communication between the two Using a process called Stateful Packet Inspection the firewall analyzes all inbound and outbound traffic to determine whether or not it will be allowed to pass through By default the firewall allows any outbound traffic and prohibits any inbound traffic except for responses to your outbound traffic However you can modify the firewall s rules to achieve the following behavior e Blocking sites Block access from your network to certain Web locations based on Web addresses and Web address keywords This feature is described in Blocking Access to Internet Sites on page 3 1 e Blocking services Block the use of certain Internet services by specific computers on your network This feature is described in Blocking Access to Internet Services on page 3 3 e Scheduled blocking Block sites and services according to a daily schedule This feature is described in Scheduling Blocking on page 3 5 e Allow inbound access to your server To allow inbound access to resources on your local network for example a Web server or remote desktop program you can open the needed services by configuring port forwarding as described in Allowing Inbound Connections to Your Network on page 5 1 e Allow certain games and applications to function correctly Some games and application
28. router See the NETGEAR Wireless Router Setup Manual for instructions The Push N Connect WPS push button blinks amber If after using the WPS function the push button blinks amber check the following 1 Make sure that you are using the push button and not the router s built in registrar 7 4 Troubleshooting v1 2 January 2009 NETGEAR Wireless N Router User Manual Check that PIN verification has succeeded for the WPS enabled device you are connecting to the router Make sure you have not pushed the push button after disabling the WPS function you logged into the router and disabled this previously Check that the router is not in the temporary AP setup locked state if you are using the wireless repeater function For more information on WPS see Using Push N Connect Wi Fi Protected Setup on page 2 13 Login Problems If you are unable to log in to the wireless router check the following If you are using an Ethernet connected computer check the Ethernet connection between the computer and the router as described in the NETGEAR Wireless Router Setup Manual Make sure you are using the correct login information The factory default login name is admin and the password is password Make sure that the Caps Lock is off when entering this information Make sure your computer s IP address is on the same subnet as the router If your are using the recommended addressing scheme your computer s address
29. should be in the range of 192 168 1 2 to 192 168 1 254 Refer to your computer s documentation or see Preparing Your Network in Appendix B for help with configuring your computer _____ Note If your computer cannot reach a DHCP server some operating systems will gt assign an IP address in the range 169 254 x x If your IP address is in this range verify that you have a good connection from the computer to the router then restart reboot your computer If your router s IP address has been changed and you don t know the current IP address reset the router s configuration to the factory defaults This procedure will reset the router s IP address to 192 168 1 1 see Default Configuration Settings in Appendix A Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure the Java applet is loaded Try closing the browser and reopening it again Troubleshooting 7 5 v1 2 January 2009 NETGEAR Wireless N Router User Manual e If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network consider replacing the existing router instead NETGEAR does not support such a configuration e If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network the router cannot perform many gateway services for example converting ADSL or Cable data
30. than RIP 1 and uses multicasting Customizing Your Network Settings 4 3 v1 2 January 2009 NETGEAR Wireless N Router User Manual Using the Router as a DHCP Server By default the router functions as a DHCP server allowing it to assign IP DNS server and default gateway addresses to all computers connected to the router s LAN The assigned default gateway address is the LAN address of the router The router assigns IP addresses to the attached computers from a pool of addresses specified in this screen Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN _____ Note For most applications the default DHCP and TCP IP settings of the router are satisfactory Click the link to the online document TCP IP Networking Basics in Appendix B for an explanation of DHCP and information about how to assign IP addresses for your network To specify a pool of IP addresses to be assigned set the starting IP address and ending IP address These addresses should be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme you should define a range between 192 168 1 2 and 192 168 1 254 although you might wish to save part of the range for devices with fixed addresses The router delivers the following parameters to any LAN device that requests DHCP e An IP address from the range you have defined e Subnet mask e Gateway IP address the rou
31. the router to open additional incoming ports when a particular outgoing port originates a session An example is Internet Relay Chat URC Your computer connects to an IRC server at destination port 6667 The IRC server not only responds to your originating source port but also sends an identify message to your computer on port 113 Using port triggering you can tell the router Fine Tuning Your Network 5 3 v1 2 January 2009 NETGEAR Wireless N Router User Manual When you initiate a session with destination port 6667 you must also allow incoming traffic on port 113 to reach the originating computer Using steps similar to the preceding example the following sequence shows the effects of the port triggering rule you have defined 1 2 You open an IRC client program beginning a chat session on your computer Your IRC client composes a request message to an IRC server using a destination port number of 6667 the standard port number for an IRC server process Your computer then sends this request message to your router Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server Your router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server Noting your port triggering rule and having observed the destination port
32. the router will try both Open System and Shared Key authentication Normally this setting is suitable If it fails select Open System or Shared Key You can also refer to your wireless adapter s documentation to see what method to use e Open System With Open System authentication and 64 or 128 bit WEP data encryption the WNR2000 router does perform data encryption but does not perform any authentication Anyone can join the network This setting provides very little practical wireless security e Shared Key With Shared Key authentication a wireless device must know the WEP key to join the network Select the encryption strength 64 or 128 bit data encryption Manually enter the key values or enter a word or group of printable characters in the Passphrase field Manually entered keys are not case sensitive but passphrase characters are case sensitive To configure WEP data encryption Note If you use a wireless computer to configure WEP settings you will be disconnected gt when you click Apply You must then either configure your wireless adapter to match the wireless router WEP settings or access the wireless router from a wired computer to make any further changes Not all wireless adapter configuration utilities support passphrase key generation 1 Select Wireless Settings under Setup in the main menu 2 Inthe Security Options section select WEP The WEP options display Safeguarding Your Network 2 9 v1
33. to 1400 If you are willing to experiment you can gradually reduce the MTU size from the maximum value of 1500 until the problem goes away Table 5 1 describes common MTU sizes and applications Table 5 1 Common MTU Sizes MTU Application 1500 The largest Ethernet packet size and the default value This is the typical setting for non PPPoE non VPN connections and is the default value for NETGEAR routers adapters and switches 1492 Used in PPPoE environments 1472 Maximum size to use for pinging Larger packets are fragmented 1468 Used in some DHCP environments 1460 Usable by AOL if you do not have large e mail attachments for example 1436 Used in PPTP environments or with VPN 1400 Maximum size for AOL DSL 576 Typical value to connect to dial up ISPs Fine Tuning Your Network 5 17 v1 2 January 2009 NETGEAR Wireless N Router User Manual To change the MTU size 1 Inthe main menu under Advanced select WAN Setup 2 Inthe MTU Size field enter a new size between 64 and 1500 3 Click Apply to save the new configuration Quality of Service Quality of Service QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others The WNR2000 router can provide QoS prioritization over the wireless link and on the Internet connection Using WMM QoS for Wireless Multimedia Applications The WNR2000 router supports Wi Fi Multimedia Quality of Service
34. to log you in to the Internet such as WinPoET you no longer need to run that software after installing your router You might need to go to Internet Explorer and select Tools gt Internet Options click the Connections tab and select Never dial a connection If the wireless router does not save changes you have made in the browser interface check the following e When entering configuration settings be sure to click Apply before moving to another screen or tab or your changes could be lost e Click Refresh or Reload in the Web browser The changes might have occurred but the Web browser might be caching the old configuration Troubleshooting Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply Troubleshooting a network is made very easy by using the ping utility in your computer or workstation This section includes e Testing the LAN Path to Your Router e Testing the Path from Your Computer to a Remote Device 7 8 Troubleshooting v1 2 January 2009 NETGEAR Wireless N Router User Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly To ping the router from a running Windows PC 1 From the Windows toolbar click Start and then select Run 2 Inthe field provided t
35. to the WNR2000 router If you will not be using your wireless network for a period of time you can clear this check box and disable all wireless connectivity Enable SSID Broadcast Clear this check box to disable broadcast of the SSID so that only devices that know the correct SSID can connect Disabling SSID broadcast nullifies the wireless network discovery feature of some products such as Windows XP Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual e Enable WMM Clear this check box to disable WMM WMM Wireless Multimedia a subset of the 802 11e standard allows wireless traffic to have a range of priorities depending on the kind of data Time dependent information like video or audio will have a higher priority than normal traffic For WMM to function correctly Wireless clients must also support WMM Fragmentation Threshold CTS RTS Threshold and Preamble Mode The Fragmentation Threshold CTS RTS Threshold and Preamble Mode options are reserved for wireless testing and advanced configuration only Do not change these settings e WPS Settings For information about these settings see the section Using Push N Connect Wi Fi Protected Setup on page 2 13 e Wireless Card Access List For information about this list see Restricting Wireless Access by MAC Address on page 2 19 Using Push N Connect Wi Fi Protected Setup If your wireless clients support Wi Fi Prot
36. with Network Address Translation NAT The router is programmed to recognize some of these applications and to work correctly with 4 8 Customizing Your Network Settings v1 2 January 2009 NETGEAR Wireless N Router User Manual them but there are other applications that might not function well In some cases one local computer can run the application correctly if that computer s IP address is entered as the default DMZ server Warning DMZ servers pose a security risk A computer designated as the default DMZ AN server loses much of the protection of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network Incoming traffic from the Internet is usually discarded by the router unless the traffic is a response to one of your local computers or a service that you have configured in the Port Forwarding Port Triggering screen Instead of discarding this traffic you can have it forwarded to one computer on your network This computer is called the default DMZ server The WAN Setup screen lets you configure a default DMZ server To assign a computer or server to be a default DMZ server 1 Select the Default DMZ Server check box 2 In the Default DMZ Server fields enter the IP address for that computer or server 3 Click Apply Responding to a Ping on the Internet WAN Port If you want the router to respond to a ping fro
37. word or group of 8 63 printable characters The passphrase is case sensitive Security Options O None OO WEP OO WPA PSK TKIP O WP WPA PSK TKIP WPA2 PSK AES Security Options WPA PSK WPA2 PSK Passphrase 8 63 characters or 64 hexdigits Figure 2 4 Safeguarding Your Network 2 11 v1 2 January 2009 NETGEAR Wireless N Router User Manual 4 Click Apply to save your settings Viewing Advanced Wireless Settings This section describes the wireless settings that you can view and specify in the Advanced Wireless Settings screen which you access under Advanced in the main menu To configure the advanced wireless security settings of your router 1 Log in to the router as described in Logging In To Your Wireless Router on page 1 2 2 Select Wireless Settings under Advanced in the main menu The advanced Wireless Settings screen displays Advanced Wireless Settings Wireless Advanced Setting F Enable Wireless Router Radio F Enable SSID Broadcast F Enable WMM Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Automatic v WPS Settings Routers PIN 12345670 Cl Disable Router s PIN F Keep Existing Wireless Settings Wireless Card Access List Setup Access List Ace Figure 2 5 The available settings in this screen are Enable Wireless Router Radio If you disable the wireless router radio wireless devices cannot connect
38. 0 3 8 Figure 6 7 6 10 Using Network Monitoring Tools v1 2 January 2009 NETGEAR Wireless N Router User Manual e Ifno new firmware version is available a message displays and the router returns to the Firmware Update screen Firmware Version Check No Hew Famau e Version Availatde This page will automatically retum to the previous page in a few seconds Figure 6 8 3 To update your firmware click Yes and follow the prompts Warning When updating firmware to the WNR2000 router do not interrupt AN the Web browser by closing the window clicking a link or loading a new page If the browser is interrupted it could corrupt the firmware When the upload is complete your router automatically restarts The update process typically takes about 1 minute Updating Manually to New Router Firmware To manually select download and install new software to your router 1 Log in to your router select Router Status under Maintenance on the main menu and make note of the firmware version of your router Router Status Hardware Version WNR2000 Firmware Version V1 2 0 8 GUI Language Version V1 1 5 4 Figure 6 9 2 Go to the WNR2000 support page on the NETGEAR website at http www netgear com support Using Network Monitoring Tools 6 11 v1 2 January 2009 NETGEAR Wireless N Router User Manual 3 Compare the version number of the most recent firmware offered to the firmware version
39. 2 January 2009 NETGEAR Wireless N Router User Manual Security Encryption WEP Authentication Type Automatic v Encryption Strength 64ba Security Encryption WEP Key Passphrase Key 1 Key 2 O Key 3 Key 4 L Figure 2 3 Select the authentication type and encryption strength You can manually or automatically program the four data encryption keys These values must be identical on all computers and access points in your network e Automatic In the Passphrase field enter a word or group of printable characters and click Generate The passphrase is case sensitive For example NETGEAR is not the same as nETgear The four key fields are automatically populated with key values e Manual Enter 10 hexadecimal digits any combination of 0 9 a f or A F These entries are not case sensitive For example AA is the same as aa Select which of the four keys to activate 5 Click Apply to save your settings Configuring WPA PSK and WPA2 PSK Wireless Security Wi Fi Protected Access with Pre Shared Key WPA PSK and WPA2 PSK data encryption provides extremely strong data security very effectively blocking eavesdropping Because WPA and WPA2 are relatively new standards older wireless adapters and devices might not support them Check whether newer drivers are available from the manufacturer Also you might be able to use the Push N Connect feature to configure this type of security if it is supported by your w
40. 5 to MAC address 00 13 02 7b 15 98 Thursday June 05 2008 00 22 52 admin login from source 192 168 1 3 Thursday June 05 2008 00 13 45 admin login failure from source 192 168 1 3 Thursday June 05 2008 00 13 38 DoS Attack IP Spoofing from source 192 168 1 3 port 68 Thursday June 05 2008 00 03 35 admin login from source 192 168 1 3 Wednesday June 04 2008 23 51 50 DoS Attack IP Spoofing from source 192 168 1 20 port 137 Wednesday June 04 2008 23 47 47 UPnP set event add_nat_ rule from source 192 168 1 5 Wednesday June 04 2008 23 36 06 v Refresh Clear Log Send Log Figure 3 5 Table 3 1 describes the log entries Table 3 1 Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded Source IP The IP address of the initiating device for this log entry 3 6 Restricting Access From Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Table 3 1 Log Entry Descriptions Field Description Target address Action The name or IP address of the website or newsgroup visited or to which access was attempted Whether the access was blocked or allowed To refresh the log screen click the Refresh button To clear the log entries click the Clear Log button To e mail the log immediately click the Send Log button Configuring E mail Alert and Web Access Log Notifications To receive l
41. 8 6 4 communication mode 2 8 6 4 compatibility protocol and standards A 3 configuration file backing up 6 8 erasing 6 9 managing 6 7 configuring advanced security 2 2 basic security 2 6 DMZ server 4 9 Dynamic DNS 4 7 LAN IP settings 4 2 NAT 4 10 port forwarding 5 6 port triggering 5 10 repeater unit 4 16 WPA security 2 10 WPS 2 17 See also adding connection mode 0 connection status settings 6 5 Index 1 v1 2 January 2009 NETGEAR Wireless N Router WNR2000 User Manual connection types 5 24 content filtering 3 CTS RTS Threshold 2 13 custom service port forwarding 5 7 customer support ii D data packets fragmented 5 6 date and time troubleshooting 7 10 daylight savings time 3 9 7 11 default DMZ server 4 8 default factory settings listed A restoring 7 12 default gateway 6 5 default LAN IP configuration 4 3 deleting configuration 6 9 device name 4 2 DHCP server 4 4 6 5 DHCP setting 6 3 disabling firewall 4 8 router PIN 2 17 wireless client association 4 4 DMZ server 4 8 DNS servers 5 2 Documentation Web page 1 4 documents reference B domain name 8 Domain Name Server DNS addresses current 6 3 entering 1 8 2 11 Dynamic DNS 4 6 dynamic IP addresses 7 8 DynDNS org 4 6 E electromagnetic emissions A 3 e mailing logs 3 7 encryption 2 1 encryption keys 2 10 environmental specifications A 3 erasing configuration 6 9 Ethernet MAC address 6 7 F facto
42. Also the SSID of any wireless access adapters must match the SSID you specify in the WNR2000 router If they do not match you will not get a wireless connection to the WNR2000 router Select the region in which the wireless interface will operate Set the channel The default channel is Auto This field determines which operating frequency is used It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point Select a channel that is not being used by any other wireless networks within several hundred feet of your router For more information about the wireless channel frequencies click the link to the online document Wireless Networking Basics in Appendix B 5 Make sure that the mode is set to Up to 145Mbps 1 12 Configuring Basic Connectivity v1 2 January 2009 6 7 8 10 11 12 NETGEAR Wireless N Router User Manual For Security Options select None Click Apply to save your changes Note If you are configuring the router from a wireless computer and you change the router s SSID channel or security settings you will lose your wireless connection when you click Apply You must then change the wireless settings of your computer to match the router s new settings Select Wireless Settings under Advanced in the main menu of the WNR2000 router Advanced Wireless Settings Wireless Advanced Setti
43. CC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all applicable regulatory certifications and approvals FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter
44. For more information see Using Push N Connect Wi Fi Protected Setup on page 2 13 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Recording Basic Wireless Settings Setup Information Before and after customizing your wireless settings print this section and record the following information If you are working with an existing wireless network the person who set up or is responsible for the network can provide this information Otherwise you must choose the settings for your wireless network Either way record the settings for your wireless network in the spaces provided e Wireless Network Name SSID The SSID identifies the wireless network You can use up to 32 alphanumeric characters The SSID is case sensitive The SSID in the wireless adapter card must match the SSID of the wireless router In some configuration utilities such as in Windows XP the term wireless network name is used instead of SSID If WEP Authentication is used circle one Open System Shared Key or Auto ES Note If you select Shared Key the other devices in the network will not connect unless they are also set to Shared Key and are configured with the correct key WEP Encryption Key Size Choose one 64 bit or 128 bit Again the encryption key size must be the same for the wireless adapters and the wireless router Data Encryption WEP Keys There are two metho
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46. IAS sssnkbnnsrcneni ntan 6 9 Checking for New Firmware in the Router Upgrade Screen c cccecseeeeeeee 6 10 Updating Manually to New Router Firmware 0 cccccceessseeeeeeeencaeeeeeeennaeeeeeeeaas 6 11 Enabling Remote Management ACCESS ccccccssiccscatssaiassscess escacesimmnnsacei cenasaccss imacanernnns 6 13 Chapter 7 Troubleshooting NBN TNS iaa 7 1 Troubleshooting Basie Functions wscicaik cess caceues cascaavinconadnanan tisniaauid rrira EAREN EEEE 7 2 LOJ PIODIOS rinan anA A EA 7 5 Contents ix v1 2 January 2009 NETGEAR Wireless N Router WNR2000 User Manual Checking the Internet Service Connection 22 ccseeececesaeeseesaceessesesdteessenssaceessensanenee 7 6 Obtaining an Internet IP Address 2 0 cette cece eaeeeceeeeneeeneneneeneenttaneenenneaeneetene 7 6 Tretibleshocing PPP GE saentasna E ne 7 7 Troubleshooting Intemet BrOwWSiNg sicicsiicctsarsssssivensrisetieiivetiienssiniacrisaneassemiies 7 8 Troubleshooting Your Network Using the Ping Utility eee center eeeeetteeeeeeeenaes 7 8 Testing the LAN Path to Your ROUtTEr 5 ocisccisss cis cnerseetnatoes sextdawuiiorecguevesaueesierdseacedurte 7 9 Testing the Path from Your Computer to a Remote Device ccceceeetettteeeee 7 10 Problems wiih Date and TING sarrien eena neice 7 10 Problems with Wireless Adapter Connections ccccccccceeeeeeeeceeeeceeeeeeeeeeeeeesseeaees 7 11 Restoring the Default Configuration and Password ce
47. Number version Date Description Number 202 10397 01 v1 0 June 2008 First publication 202 10397 02 v1 1 January 2009 Additional features 202 10397 03 v1 2 January 2009 xiii NETGEAR Wireless N Router User Manual xiv v1 2 January 2009 Chapter 1 Configuring Basic Connectivity This chapter describes the settings for your Internet connection and your wireless local area network LAN connection When you perform the initial configuration of your wireless router using the Resource CD as described in the NETGEAR Wireless Router Setup Manual these settings are specified automatically for you This chapter provides further details about these connectivity settings as well as instructions on how to log in to the router for further configuration e Note NETGEAR recommends using the Smart Wizard on the Resource CD for initial configuration as described in the NETGEAR Wireless Router Setup Manual This chapter includes the following sections e Using the Setup Manual on page 1 1 e Logging In To Your Wireless Router on page 1 2 e Selecting a Language for Your Screen Display on page 1 5 e Configuring Your Internet Connection Using the Smart Setup Wizard on page 1 6 e Viewing and Configuring Basic ISP Settings on page 1 7 e Setting Up and Testing Basic Wireless Connectivity on page 1 11 Using the Setup Manual For first time installation of you
48. P services such as Dynamic Host Configuration Protocol DHCP and Routing Information Protocol RIP 4 1 v1 2 January 2009 NETGEAR Wireless N Router User Manual To configure LAN IP settings select LAN Setup under Advanced in the main menu The LAN Setup screen displays LAN Setup Device Name WNR2000 LAN TCPAP Setup IP Address 168 1 1 IP Subnet Mask 1255 255 0 RIP Direction Both v RIP version Disabled Use Router as DHCP Server Starting IP Address Ending IP Address Address Reservation IP Address Device Name MAC Address Figure 4 1 Configuring a Device Name The device name is a user friendly name for the router This name is shown in the Network on Windows Vista and the Network Explorer on all Windows systems The Device Name field cannot be blank The default name is WNR2000 4 2 Customizing Your Network Settings v1 2 January 2009 NETGEAR Wireless N Router User Manual Configuring LAN TCP IP Setup Parameters These are advanced settings that you might configure if you are a network administrator and your network contains multiple routers The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server see Using the Router as a DHCP Server on page 4 4 Note If you change the LAN IP address of the router while connected through the gt browser you will be disconnected You must then open a new connection to the new IP address and log in
49. To block access to Internet services 1 Select Block Services under Content Filtering in the main menu The Block Services screen displays Block Services Services Blocking Never O Per Schedule O Aways Service Table Service Type Port IP Delete Figure 3 2 2 Enable service blocking by selecting either Per Schedule or Always and then click Apply To block by schedule be sure to specify a time period in the Schedule screen For information about scheduling see Scheduling Blocking on page 3 5 Restricting Access From Your Network 3 3 v1 2 January 2009 NETGEAR Wireless N Router User Manual 3 Specify a service for blocking by clicking Add The Block Services Setup screen displays Block Services Setup Service Type User Defined Protocol TCP v Starting Port 1 65534 Ending Port 1 65534 Service Type User Defined Filter Services For Only This IP Address O IP Address Range AIIP Addresses Figure 3 3 4 From the Service Type list select the application or service to be allowed or blocked The list already displays several common services but you are not limited to these choices To add any additional services or applications that do not already appear select User Defined To define a service first you must determine which port number or range of numbers is used by the application The service port numbers for many common protocols are defined by the Internet Engineering T
50. Wireless N Router User Manual In the scenario shown the following conditions must be met for both APs e Both APs must use the same SSID wireless channel authentication mode if any and encryption mode see information about WEP in Configuring WEP Wireless Security on page 2 9 e Both APs must be on the same LAN IP subnet That is all the AP LAN IP addresses are in the same network e All LAN devices wired and wireless computers must be configured to operate in the same LAN network address range as the APs e If you are using DHCP the Get Dynamically From ISP Gateway radio button in the Internet IP Address section of the Basic Settings screen should be selected for all AP devices in the IP Address Source section Wireless Repeating Function You can view or change wireless repeater settings for the wireless router From the main menu under Advanced click Wireless Repeating Function to display the Wireless Repeating Function screen Wireless Repeating Function Enable Wireless Repeating Function Wireless MAC of this router 00 1E 2A E0 04 8C Wireless Repeater Repeater IP Address E 92 fie 3 fi l T Disable Wireless Client Association Base Station MAC Address Wireless Base Station IF Disable Wireless Client Association Repeater MAC Address 1 Repeater MAC Address 2 Repeater MAC Address 3 Repeater MAC Address 4 Apply Cancel Figure 4 8 Customizing Your Network Settings 4 13
51. a major topic Select File gt Print from the browser menu to print the page contents xii v1 2 January 2009 e Printing from PDF Your computer must have the free Adobe Acrobat Reader installed for you to view and print PDF files The Acrobat Reader is available on the Adobe website at http www adobe com NETGEAR Wireless N Router User Manual Printing a PDF chapter Use the PDF of This Chapter link at the top left of any page e Click the PDF of This Chapter link at the top left of any page in the chapter you want to print The PDF version of the chapter you were viewing opens in a browser window e Click the print icon in the upper left of your browser window Printing a PDF version of the complete manual Use the Complete PDF Manual link at the top left of any page e Click the Complete PDF Manual link at the top left of any page in the manual The PDF version of the complete manual opens in a browser window e Click the print icon in the upper left of your browser window i Tip If your printer supports printing two pages on a single sheet of paper you can save paper and printer ink by selecting this feature Revision History NETGEAR Inc is constantly searching for ways to improve its products and documentation The following table indicates any changes that might have been made since the WNR2000 router was introduced Table 2 1 Publication Revision History Part
52. accessing the Internet The options are Low Normal High and Highest Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen In the QoS Setup screen select the Turn Internet Access QoS On check box Click Apply Editing or Deleting an Existing QoS Policy To edit or delete an existing QoS policy 1 From the main menu under Advanced select QoS Setup The QoS Setup screen displays as shown in Figure 5 8 on page 5 19 Fine Tuning Your Network 5 23 v1 2 January 2009 NETGEAR Wireless N Router User Manual Select the radio button next to the QoS policy to be edited or deleted and do one of the following e Click Delete to remove the QoS policy e Click Edit to edit the QoS policy Follow the instructions in the preceding sections to change the policy settings Click Apply in the QoS Setup screen to save your changes Overview of Home and Small Office Networking Technologies Common connection types and their speed and security considerations are Broadband Internet Your Internet connection speed is determined by your modem type such as ADSL or cable modem as well as the connection speed of the sites to which you connect and general Internet traffic ADSL and cable modem connections are asymmetrical meaning they have a lower data rate to the Internet upstream than from the Internet downstream Keep in mind that when you connect to another site that also has an asymmetrical co
53. address of your router The remote computer composes a Web page request message with the following destination information e The destination address is the IP address of www example com which is the address of your router e The destination port number is 80 the standard port number for a Web server process The remote computer then sends this request message through the Internet to your router 2 Your router receives the request message and looks in its rules table for any rules covering the disposition of incoming port 80 traffic Your port forwarding rule specifies that incoming port 80 traffic should be forwarded to local IP address 192 168 1 123 Therefore your router modifies the destination information in the request message The destination address is replaced with 192 168 1 123 Your router then sends this request message to your local network 3 Your Web server at 192 168 1 123 receives the request and composes a return message with the requested Web page data Your Web server then sends this reply message to your router 4 Your router performs Network Address Translation NAT on the source IP address and sends this request message through the Internet to the remote computer which displays the Web page from www example com To configure port forwarding you need to know which inbound ports the application needs You usually can determine this information by contacting the publisher of the application or user groups or newsg
54. again The router s default LAN IP configuration is e LAN IP address 192 168 1 1 e Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and should be suitable for most applications If your network has a requirement to use a different IP addressing scheme you can make those changes in this screen The LAN IP settings are JP Address The LAN IP address of the router e IP Subnet Mask The LAN subnet mask of the router Combined with the IP address the IP subnet mask allows a device to know which other addresses are local to it and which must be reached through a gateway or router e RIP Direction RIP allows a router to exchange routing information with other routers The RIP Direction selection controls how the router sends and receives RIP packets Both is the default When set to Both or In Only the router incorporates the RIP information that it receives When set to Both or Out Only the router broadcasts its routing table periodically e RIP Version This controls the format and the broadcasting method of the RIP packets sent by the router It recognizes both formats when receiving The default setting is Disabled RIP 1 is universally supported RIP 1 is usually adequate unless you have an unusual network setup RIP 2B carries more information than RIP 1 and uses subnet broadcasting RIP 2M carries more information
55. anguage Publication Part Number WNR2000 January 2009 Wireless Router Wireless N Router Model WNR2000 Home English 202 10397 03 v1 2 January 2009 vii viii v1 2 January 2009 Contents About This Manual Conventions Formats and SCOPE aissim rania naaa aiia aia aa ariaa aaia aaa xi How to Use This Manual ssccisisscsessadisecaecissnsssgsssasaisgcsseenns qncsasases aicssvabosansssdadergenieansaaquaers xii Fowo Prnt TS Mantal sissioni aa xii Pove on PEO eann ed aa xiii Chapter 1 Configuring Basic Connectivity Lie me Senp Mantol 25 cinisacsrcraaiaaam aA 1 1 Logging In TO Your Wireloss ROUET scciets wie mina ncuscimnes arent 1 2 Selecting a Language for Your Screen Display eseeesssseeessrreeeesrrneseerrrresrrinnnnnerennenennna 1 5 Configuring Your Internet Connection Using the Smart Setup Wizard ce 1 6 Viewing and Configuring Basic ISP Settings a ccissssescssaisessssestsoncsssnasersiinnoerscesnies 1 7 Setting Up and Testing Basic Wireless Connectivity cccssccccceeessceeeeeeerseceeeeenaeee 1 11 Chapter 2 Safeguarding Your Network Choosing Appropriate Wireless Security ceccecceeecececceceeeeeeeeeeeeseeceaanaeeeeeeeeeeeeees 2 1 Recording Basic Wireless Settings Setup Information eee eceeeeeeeeeeeeeeeeeteeeeeeeeaes 2 5 Changing Wireless Security Settings 2 ccciceesecscceeeeeesce eee eeseeaeseseensuaseeeseeteseeeceniees 2 6 Viewing Basic Wireless SOMIN
56. anguage Version The version of the selected GUI language for the router manager screens Internet Port The following settings apply to the Internet WAN port of the router MAC Address The Media Access Control address This is the unique physical address being used by the Internet WAN port of the router IP Address The IP address being used by the Internet WAN port of the router If no address is shown or is 0 0 0 0 the router cannot connect to the Internet DHCP If set to None the router is configured to use a fixed IP address on the WAN If set to DHCP Client the router is configured to obtain an IP address dynamically from the ISP IP Subnet Mask The IP subnet mask being used by the Internet WAN port of the router For an explanation of subnet masks and subnet addressing click the link to the online document TCP IP Networking Basics in Appendix B Domain Name Server The Domain Name Server addresses being used by the router A Domain Name Server translates human language URLs such as www netgear com into IP addresses LAN Port The following settings apply to the Ethernet LAN port of the router MAC Address The Media Access Control address This is the unique physical address being used by the LAN port of the router IP Address The IP address being used by the Ethernet LAN port of the router The default is 192 168 1 1 DHCP Identifies whether the router s built in DHCP ser
57. apter in your computer a Smart Wizard utility program is installed that can provide helpful information about your wireless network You can find this program in your Windows Program menu or as an icon in your system tray Other wireless card manufacturers might include a similar program e Windows basic setup utility If you have no specific wireless card setup program installed you can use the basic setup utility in Windows Open the Windows Control Panel and double click Network Connections Inthe LAN section double click Wireless Network Connection Use the adapter s setup program to scan for available wireless networks looking for the network name SSID of NETGEAR or your custom SSID if you have changed it If your wireless network appears and has good signal strength configure and test with the simplest wireless connection possible If your wireless network does not appear check these conditions Is your router s wireless radio enabled See Viewing Advanced Wireless Settings on page 2 12 Is your router s SSID broadcast enabled See Viewing Advanced Wireless Settings on page 2 12 Is your router set to a wireless standard that is not supported by your wireless adapter Check the Mode setting as described in Viewing and Configuring Basic ISP Settings on page 1 7 Troubleshooting 7 11 v1 2 January 2009 NETGEAR Wireless N Router User Manual If your wireless network appears but the
58. ask Force IETF and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application You can often determine port number information by contacting the publisher of the application by asking user groups or newsgroups or by searching Enter the starting port and ending port numbers If the application uses a single port number enter that number in both fields Ifyou know that the application uses either TCP or UDP select the appropriate protocol If you are not sure select Both 5 Select the radio button for the IP address configuration you want to block and then enter the IP addresses in the appropriate fields 6 Click Add to enable your Block Services Setup selections 3 4 Restricting Access From Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Blocking Services by IP Address Range In the Filter Services For area you can block the specified service for a single computer a range of computers having consecutive IP addresses or all computers on your network Scheduling Blocking The WNR2000 router allows you to specify when blocking is enforced To schedule blocking 1 Select Schedule under Content Filtering in the main menu The Schedule screen displays Schedule Days To Block I Every day I Sunday IF Monday I Tuesday I Wednesday IF Thursday IY Friday IF Saturday
59. atically From ISP Use These DNS Servers Primary DNS 206 13 28 12 Secondary DNS 206 Jis B1 12 Apply Cancel Test Figure 1 7 e Does Your Internet Connection Require A Login If you usually must use a login program such as WinPOET to access the Internet your Internet connection requires a login After you select Yes the Basic Settings screen displays Note After you finish setting up your router you will no longer need to launch the ISP s login program on your computer to access the Internet When you start an Internet application your router will automatically log you in Internet Service Provider This drop down list contains a few ISPs that need special protocols for connection The list includes e PPTP Point to Point Tunneling Protocol used primarily in Austrian DSL services Configuring Basic Connectivity 1 9 v1 2 January 2009 NETGEAR Wireless N Router User Manual e Telstra Bigpond an Australian residential cable modem service Note The Telstra Bigpond setting is only for older cable modem service accounts still requiring a Bigpond login utility Telstra has discontinued this type of account Those with Telstra DSL accounts and newer cable modem accounts should select No for Does Your Internet Connection Require a Login e Other which selects PPPoE Point to Point Protocol over Ethernet the protocol used by most DSL services worldwide Internet Service
60. ayed in this screen are Turn UPnP On UPnP can be enabled or disabled for automatic device configuration The default setting for UPnP is disabled If this check box is not selected the router does not allow any device to automatically control the resources such as port forwarding mapping of the router 5 14 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Advertisement Period The advertisement period is how often the router broadcasts its UPnP information This value can range from 1 to 1440 minutes The default period is 30 minutes Shorter durations ensure that control points have current device status at the expense of additional network traffic Longer durations might compromise the freshness of the device status but can significantly reduce network traffic Advertisement Time To Live The time to live for the advertisement is measured in hops steps for each UPnP packet sent The time to live hop count is the number of steps a broadcast packet is allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly then it might be necessary to increase this value UPnP Portmap Table The UPnP Portmap Table displays the IP address of each UPnP device that is curre
61. blinking and become solid green The factory default settings will be restored so that you can access the router from your Web browser using the factory defaults If the wireless router fails to restart or the Power light continues to blink or turns solid amber the unit might be defective If the error persists you might have a hardware problem and should contact Technical Support at hitp vww netgear com support 7 12 Troubleshooting v1 2 January 2009 Default Configuration Settings Appendix A Technical Specifications This appendix provides factory default settings and technical specifications for the Wireless N Router Model WNR2000 Table A 1 WNR2000 Router Default Configuration Settings Feature Default Setting Router Login Router Login URL http www routerlogin net or http Awww routerlogin com product label Login Name case sensitive printed on admin product label Login Password case sensitive printed on password Internet Connection WAN MAC Address Default hardware address on label MTU Size 1500 Local Network Router LAN IP address printed on product label also known as Gateway IP address 192 168 1 1 Router Subnet 255 255 255 0 DHCP Server Enabled DHCP range 192 168 1 2 to 192 168 1 254 Time Zone GMT Time Zone Adjusted for Daylight Saving Time Disabled Allow a Registrar to configure this router Enabled
62. ck the Renew button to renew to the connection status items that is all items are refreshed c Click the Close Window button to close the Connection Status screen Using Network Monitoring Tools 6 5 v1 2 January 2009 NETGEAR Wireless N Router User Manual 3 Click Show Statistics to display router usage statistics Poll Interval Figure 6 3 System Up Time 1 day 21 38 00 Port Status TxPkts RxPkts Collisions Tx B s Rx B s Up Time WAN 100Mbps Full 201446 237177 0 266 1505 1 day 21 37 49 LAN1 100Mbps Full 1 day 05 33 08 LAN2 Link Down LAN3 Link Down 135629 129768 0 1360 179 LAN4 Link Down WLAN 300M 95234 79713 0 481 159 1 day 21 38 00 H Jeee Table 6 3 describes the router statistics Table 6 3 Router Statistics Item Description System Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays the following Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this port since reset or manual clear Tx B s The current transmission outbound bandwidth used on the WAN and LAN ports Rx B s The current reception inbound bandwidth used on the WAN and LAN por
63. dcast of the wireless network name SSID If you disable the broadcast of the SSID only devices that know the correct SSID can connect This nullifies the wireless network discovery feature of some products such as Windows XP but your data is still fully exposed to an intruder using available wireless eavesdropping tools For more information see Viewing Advanced Wireless Settings on page 2 12 Restrict access based on MAC address You can restrict access to only trusted computers so that unknown computers cannot wirelessly connect to the WNR2000 router MAC address filtering adds an obstacle against unwanted access to your network by the general public but the data broadcast over the wireless link is fully exposed This data includes your trusted MAC addresses which can be read and impersonated by a hacker For more information see Restricting Wireless Access by MAC Address on page 2 19 Modify your firewall s rules By default the firewall allows any outbound traffic and prohibits any inbound traffic except for responses to your outbound traffic However you can modify the firewall s rules For more information see Understanding Your Firewall on page 2 23 Use the Push N Connect feature Wi Fi Protected Setup Wi Fi Protected Setup provides easy setup by means of a push button Older wireless adapters and devices might not support this Check whether devices are WPS enabled
64. dd Keyword The keyword or domain name then appears the Block sites containing these keywords or domain names list Delete a keyword or domain name by selecting it from the list and clicking Delete Keyword 4 You can specify one trusted user which is a computer that is exempt from blocking and logging Specify a trusted user by entering that computer s IP address in the Trusted IP Address fields 3 2 Restricting Access From Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Since the trusted user is identified by IP address you should configure that computer with a fixed IP address 5 Click Apply to save all your settings in the Block Sites screen Blocking Access to Internet Services The WNR2000 router allows you to block the use of certain Internet services by computers on your network This is called service blocking or port filtering Services are functions performed by server computers at the request of client computers For example Web servers serve Web pages time servers serve time and date information and game hosts serve data about other players moves When a computer on your network sends a request for service to a server computer on the Internet the requested service is identified by a service or port number This number appears as the destination port number in the transmitted IP packets For example a packet that is sent with destination port number 80 is an HTTP Web server request
65. ds for creating WEP data encryption keys Whichever method you use record the key values in the spaces provided e Passphrase Method These characters are case sensitive Enter a word or group of printable characters and click Generate Not all wireless devices support the passphrase method e Manual Method These values are not case sensitive For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 a f or A F For 128 bit WEP enter 26 hexadecimal digits Key 1 Key 2 Key 3 Key 4 e If WPA PSK or WPA2 PSK authentication is used Safeguarding Your Network 2 5 v1 2 January 2009 NETGEAR Wireless N Router User Manual Passphrase These characters are case sensitive Enter a word or group of printable characters When you use WPA PSK the other devices in the network will not connect unless they are also set to WPA PSK and are configured with the correct passphrase Similarly when you use WPA2 PSK the other devices in the network will not connect unless they are also set to WPA2 PSK and are configured with the correct passphrase Use the procedures described in the following sections to specify the WNR2000 router Store this information in a safe place Changing Wireless Security Settings This section describes the wireless settings that you can view and configure in the Wireless Settings screen which you access under Setup in the main menu Viewing Basic Wireless Settings To specify the wireless sec
66. e DMZ server is configured in the WAN Setup screen as discussed in Setting Up a Default DMZ Server on page 4 8 Before starting you need to determine which type of service application or game you will provide and the local IP address of the computer that will provide the service Be sure the computer s IP address never changes reserved IP address feature of your WNR2000 router See Using Address i Tip To ensure that your server computer always has the same IP address use the Reservation on page 4 5 for instructions on how to use reserved IP addresses 5 6 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual To configure port forwarding to a local server 1 Select Port Forwarding Port Triggering under Advanced in the main menu The Port 2 Forwarding Port Triggering screen displays Port Forwarding Port Triggering Please select the service type Port Forwarding Port Triggering Service Name Server IP Address FTP 192 hes 1 Server Name Start Port End Port Server IP Ackhess Edit Service Delete Service Add Service Figure 5 1 From the Service Name list select the service or game that you will host on your network If the service does not appear in the list see the following section Adding a Custom Service In the corresponding Server IP Address fields enter the last digit of the IP address of your local computer that w
67. e of wildcards in resolving your URL you can select the Use Wildcards check box to activate this feature For example the wildcard feature causes yourhost dyndns org to be aliased to the same IP address as yourhost dyndns org Click Apply to save your configuration Customizing Your Network Settings 4 7 v1 2 January 2009 NETGEAR Wireless N Router User Manual Configuring the WAN Setup Options The WAN Setup options let you configure a DMZ demilitarized zone server change the Maximum Transmit Unit MTU size and enable the wireless router to respond to a ping on the WAN Internet port Select WAN Setup under Advanced in the main menu The WAN Setup screen displays WAN Setup C Disable SPI Firewall C Default DMZ Server 5 j Oo C Respond to Ping on Internet Port MTU Size in bytes 1500 NAT Filtering Secured Open Figure 4 4 Disabling the SPI Firewall The Stateful Packet Inspection SPD firewall protects your network and computers against attacks and intrusions A stateful packet firewall carefully inspects incoming traffic packets looking for known exploits such as malformed oversized or out of sequence packets The firewall should be disabled only in special circumstances such as when you are troubleshooting application issues Setting Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible
68. e screen Otherwise it is the Basic Settings screen If the wireless router is connected to the Internet you can select Knowledge Base or Documentation under Web Support in the main menu to view support information or the documentation for the wireless router 1 4 Configuring Basic Connectivity v1 2 January 2009 NETGEAR Wireless N Router User Manual If you do not click Logout the wireless router will wait for 5 minutes after no activity before it automatically logs you out Selecting a Language for Your Screen Display Using the Select Language drop down menu located in the upper right corner of the Router Manager screen you can display the router manager screens in any of languages shown in Figure 1 5 N E T G E A R Select Language SMARTWI ZARD router manager RA Wireless N Router mode WNETOOO qis Setup Wizard Basic Settings Add WPS Client Does your Internet connection require a login Fran ais Basic Settings OYves Italiano Wireless Settings No Svenska D_i Dansk Nederlands Logs aN va t E nvik Block Sites ccount Name if required WNR2000 Norsk x CeStina Block Services Domain Name if required Sloveng ina Schedule Internet IP Address E mail Get Dynamically from ISP O Use Static IP Address Router Status Sloven ina d IP Address io h hi F Attached Devices x Backup Settings IP Subnet Mask 5 e p Set Password Gateway IP Address 10
69. ected Setup WPS you can use this feature to configure the router s network name SSID and security settings and at the same time connect a wireless client securely and easily to the router Look for the e symbol on your client device WPS automatically configures the network name SSID and wireless security settings for the router if the router is in its default state and broadcasts these settings to the wireless client Note NETGEAR s Push N Connect feature is based on the Wi Fi Protected Setup WPS standard for more information see http www wi fi org All other Wi Fi certified and WPS capable products should be compatible with NETGEAR products that implement Push N Connect When you add wireless clients whether or not they are WPS enabled the added devices must share the same network name SSID and security passphrase For more information see Connecting Additional Wireless Client Devices after WPS Setup on page 2 18 Note If you choose to use WPS the only security methods supported are WPA PSK and WPA2 PSK WEP security is not supported by WPS gt The WNR2000 router provides two methods for connecting to a wireless client that supports WPS described in the following sections Safeguarding Your Network 2 13 v1 2 January 2009 NETGEAR Wireless N Router User Manual 9999 e Push Button Configuration e Security PIN Entry on page 2 15 Push Button Configurati
70. eeeseeeeeeeenenaees 4 9 Seiling the MTU CIZE sosicccisccaunetacnsanenscesssgeencsasis i E A S 4 9 Conigunmng NAT FIROrnNO wats dastocs ca bsuaiedeeloa haan rnrn anann ERASE cada ENNERT N REE 4 10 Conkguring Stalle FOUUS Sani ccaiadasannaacinsmiandensuniiancaia amie A 4 10 Wireless Repeating Also Called WDS cccccesscceceeeesececeeeesseceeeeenseaeeeeeesseceseeeneaaes 4 12 Wireless Repeating FUNGHON iets castes asesanush vensadiniia the adausel swaaansilieabadlintSeadansiionadaba 4 13 Setting Up The Base SIMON scicccsecsscscsesnasetsecetonseertnessseebiesoss meecces seoueeesst weeccesnnrae 4 14 Seting LS Repeater UNI seacrsiceacurs saniveanadconiimecwutasiaaadtansssoendal Eiai EANAN Aa 4 15 viii Contents v1 2 January 2009 NETGEAR Wireless N Router WNR2000 User Manual Chapter 5 Fine Tuning Your Network Allowing Inbound Connections to Your Network ccceeeeeeceeeeeeeeneeeeeeeeeneeeeeeeeeneeeeee 5 1 How Your Computer Accesses a Remote Computer through Your Router 5 2 How Port Triggering Changes the Communication Process s 5 3 How Port Forwarding Changes the Communication Process n 5 5 How Port Forwarding Differs from Port Triggering ccccccecssccceeeesscceeeeeesseeees 5 6 Configuring Port Forwarding to Local Servers scisis isiiisiasanatnsananimaneersianeaainants 5 6 Adding a Custom Service isisisi keinin iona O a 5 7 Editing or Deleting a Port Forwarding Entry c cceeeesescc
71. een On the wireless client follow its specific networking instructions to enter the router s security PIN and to establish a wireless connection with the router Using the Wireless Client s Security PIN 1 Log in to the router as described in Logging In To Your Wireless Router on page 1 2 Safeguarding Your Network 2 15 v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 Select Add WPS Client in the main menu and click Next 3 Select the PIN Number setup method Add WPS Client Select a setup method Push Button recommended PIN Number If your Adapter supports WPS please click on Generate a client Security Pin to input on the AP Router Gateway and put the generated client PIN number here Enter Clients PIN Figure 2 8 4 On the wireless client obtain its security PIN or follow its specific networking instructions to generate a client security PIN 5 Inthe Add WPS Client screen of the WNR2000 router enter the client security PIN in the Enter Client s PIN field 6 Click Next The following screen displays and the Smart Wizard initiates the wireless connection Connecting to New Wireless Client The client s PIN is 25050530 Collecting the client s information Mm Figure 2 9 2 16 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Configuring the WPS Settings 1 Log in to the router as described in Logging I
72. eeseseeneeeeesscueseeesenaees 5 9 COMMUTE Port USING scacksaranatelivantariioncaateb inservice tarivieeiNecaniene 5 10 Using Universal Plug and PIAY sccisssssecerisaasusetinasaiaveniieastsniinareisnienieseieeanlnassisecsninosseseens 5 14 Optimizing Wireless PerformarnG ccc scaacins cssctattinccebadaneatssstanedacssaamnuaeiabennncansiaundecsaaaunen 5 15 Changing the MTU SIZE saccrecscnssaucrcestcessuciennsumennnciutennrdorenineenniumeninuiunnade 5 16 SATE TS o SOES apres er roe re er ne reer a reer eirreeer tertrerr eer renren tet anrerr rc rent ore 5 18 Using WMM QoS for Wireless Multimedia Applications cccceteeeeeeeeeeees 5 18 Config ring QoS for Internet ACCESS viicsicccisetscsrciwsteacs santiecsnerseorneniescesmnrseraiie 5 18 Overview of Home and Small Office Networking Technologies 5 24 Assessing Your Speed Requirement ccccccccceseeeeenecceeeeeeeeeeeseeseeeseneeeeeneeees 5 25 Chapter 6 Using Network Monitoring Tools Viewing Wireless Router Status Information 00 cccccceccccsseseseesessenececesceneeseuneecneceeenses 6 2 Viewing a List of Attached Devites isnt icin midiie ania 6 7 Menaging the Comiguraton Filo acc inisantcacianiaseancharaiaucraawiandeiannanmaiannnaauaneaacanimtan 6 7 Backing Up and Restoring the Configuration 2 c 0cccc cccccccssseeescenesasenteeeecssvesteescaveetens 6 8 Erasing He ESTO irs cas co wasinrecc esacednoia cba Sacda dtc a dasun db ald eda adn ENEAN EEEE 6 9 Updating ihe Router FR
73. eless router will continue to attempt to connect indefinitely If you cannot connect after several minutes you might be using an incorrect service name user name or password There also might be a provisioning problem with your ISP Note Unless you connect manually the wireless router will not authenticate using PPPoE until data is transmitted to the network Troubleshooting 7 7 v1 2 January 2009 NETGEAR Wireless N Router User Manual Troubleshooting Internet Browsing If your wireless router can obtain an IP address but your computer is unable to load any web pages from the Internet check the following e Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP will provide the addresses of one or two DNS servers for your use If you entered a DNS address during the wireless router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer e Your computer might not have the wireless router configured as its default gateway Reboot the computer and verify that the wireless router address www routerlogin net is listed by your computer as the default gateway address e You might be running login software that is no longer needed If your ISP provided a program
74. ent by e mail 3 If your e mail server requires authentication select the My Mail Server requires authentication check box a Enter your user name for the e mail server in the User Name field 3 8 Restricting Access From Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual b Enter your password for the e mail server in the Password field 4 You can specify that logs are automatically sent by e mail with these options e Send alert immediately Select this check box for immediate notification of attempted access to a blocked site or service e Send Logs According to this Schedule Specifies how often to send the logs Hourly Daily Weekly or When Full Day Specifies which day of the week to send the log Relevant when the log is sent weekly or daily Time Specifies the time of day to send the log Relevant when the log is sent daily or weekly If you select the Weekly Daily or Hourly option and the log fills up before the specified period the log is automatically e mailed to the specified e mail address After the log is sent the log is cleared from the router s memory If the router cannot e mail the log file the log buffer might fill up In this case the router overwrites the log and discards its contents 5 Click Apply to save your settings So that the log entries are correctly time stamped and sent at the correct time be sure to set the time as described in the next section
75. er User Manual How Your Computer Accesses a Remote Computer through Your Router When a computer on your network needs to access a computer on the Internet your computer sends your router a message containing source and destination address and process information Before forwarding your message to the remote computer your router must modify the source information and must create and track the communication session so that replies can be routed back to your computer Here is an example of normal outbound traffic and the resulting inbound responses 1 You open Internet Explorer beginning a browser session on your computer Invisible to you your operating system assigns a service number port number to every communication process running on your computer In this example let s say Windows assigns port number 5678 to this browser session You ask your browser to get a Web page from the Web server at www example com Your computer composes a Web page request message with the following address and port information e The source address is your computer s IP address e The source port number is 5678 the browser session e The destination address is the IP address of www example com which your computer finds by asking a DNS server e The destination port number is 80 the standard port number for a Web server process Your computer then sends this request message to your router Your router creates an entry in its internal sessio
76. ermine whether there is an active session for port number 33333 Finding an active session the router then modifies the message restoring the original address information replaced by NAT The message now contains the following address and port information e The source address is the IP address of www example com e The source port number is 80 the standard port number for a Web server process e The destination address is your computer s IP address e The destination port number is 5678 the browser session that made the initial request Your router then sends this reply message to your computer which displays the Web page from www example com 6 When you finish your browser session your router eventually senses a period of inactivity in the communications Your router then removes the session information from its session table and incoming traffic is no longer accepted on port number 33333 How Port Triggering Changes the Communication Process In the preceding example requests are sent to a remote computer by your router from a particular service port number and replies from the remote computer to your router are directed to that port number If the remote server sends a reply back to a different port number your router will not recognize it and will discard it However some application servers such as FTP and IRC servers send replies back to multiple port numbers Using the port triggering function of your router you can tell
77. ermine your ISP configuration To use the Smart Setup Wizard to assist with configuration or to verify the Internet connection settings 1 Select Setup Wizard from the top of the main menu 2 Click Next to proceed Enter your ISP settings as needed 3 At the end of the Setup Wizard click Test to verify your Internet connection If you have trouble connecting to the Internet see Chapter 7 Troubleshooting 1 6 Configuring Basic Connectivity v1 2 January 2009 NETGEAR Wireless N Router User Manual Viewing and Configuring Basic ISP Settings Settings related to your Internet service are specified in the Basic Settings screen Select Basic Settings under Setup in the main menu The content you see in the Basic Settings screen depends on whether your ISP requires that you log in with a user name and password for Internet access e No login required by ISP If no login is required by your ISP the following settings appear in the Basic Settings screen ISP does not require login Basic Settings net Connection Require A Login Account Name If Required Domain Name If Required Internet IP Address Get Dynamically From ISP O Use Static IP Address IP Address IP Subnet Mask Gateway IP Address Domain Name Server DNS Address Get Automatically From ISP Use These DNS Servers Primary ONS Secondary DNS Router MAC Address Use Default MAC Address gt Use Computer MAC Address O Use Thi
78. ermot Servicos sssrinin kins rE N tonssserastaoaisaeeateoseanaas 3 3 Blocking Services by IP Address Range s riississrsirsrssresisserrrrrsinaisssssarnsnkssraninariins 3 5 Scheduling BIOCkiNg sccsscsstrvyssnsadorssnedagevisavaadw e nini REA E a 3 5 Viewing Logs of Web Access or Attempted Web ACCESS uiisssesseirssessrirssererrrssreerrss 3 6 Configuring E mail Alert and Web Access Log Notifications 0 eee eeeeeeeeeeeeeenneeees 3 7 PPI INS TMO LOWE sorasa ineptlenannneriadsnnleseineens 3 9 Chapter 4 Customizing Your Network Settings Using the LAN IP Setup OPUNE ccisssassecssissseseesttasacuscesnensnsarsbeaeacadentoaiesesiayanasseemananeseans 4 1 COnngUning a Deter NANG sxiiiiniaindmininueianntenn R 4 2 Configuring LAN TCP IP Setup Parameters siccicisecsssrnssdeerssssniuersasssmessasvaruerasnieniers 4 3 Using the Router as a DHCP Server siscccdcnntscestenioontntir sveiuted tedauw bias xiopakwtrrssndetaiis 4 4 Using Address Resava eeren aana Naa 4 5 Using a Dynamic DNS SOMMIGE aces is sarasedssadatseaasdsaarsdacesasadssdas iaadsnrasssaasduseaniadedsessiasanssei as 4 6 Configuring the WAN Setup Options icc sucess ssasesceessierseccersansesnedssavesauelssasaeaess iaueanensve 4 8 Disabling the SPI Firewall isisisi sentsacncdiaragiessinasacts senssadaed seaaaaoin ees 4 8 Seiiing Up a Default DMZ Server sp ssccssayessaninaseey csaobedaustapanvantiacisa anecenineaaens 4 8 Responding to a Ping on the Internet WAN Port eccccceeessecceee
79. eseeeeeeeetteeeeseeeteeeeeeeeaaes 7 12 Appendix A Technical Specifications Default Configuration Setings sicsccesaaisvetescrdesautias iacedaniscassiaualeeastaubiasSabeimmstadsiauulendaibies A 1 General SPECIICAWONS dominos n beia ionien ii vora CEDE EE A 3 Appendix B Related Documents Index X Contents v1 2 January 2009 About This Manual The user manual provides information for configuring the features of the NETGEAR Wireless N Router Model WNR2000 beyond initial configuration settings Initial configuration instructions can be found in the NETGEAR Wireless Router Setup Manual You should have basic to intermediate computer and Internet skills Conventions Formats and Scope The conventions formats and scope of this manual are described in the following paragraphs e Typographical conventions This manual uses the following typographical conventions Italic Emphasis books CDs Bold User input GUI screen text Fixed Command prompt CLI text code Italic URL links e Formats This manual uses the following formats to highlight special messages gt Note This format is used to highlight information of importance or special interest sO Tip This format is used to highlight a procedure that will save time or resources AN Warning Ignoring this type of note might result in a malfunction or damage to the equipment a breach of security or a loss of data
80. f the end user to comply with the applicable requirements may result in unlawful operation and adverse action against the end user by the applicable National regulatory authority NOTE This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product v1 2 January 2009 Europe EU Declaration of Conformity This device complies with the essential requirements of the R amp TTE Directive 1999 5 EC The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R amp TTE Directive 1999 5 EC e EN 60950 1 2001 Safety of information technology equipment e EN 300 328 V1 7 1 2006 10 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband transmission systems Data transmission equipment operating in the 2 4 GHz ISM band and using wide band modulation techniques Harmonized EN covering essential requirements under article 3 2 of the R amp TTE Directive e EN 301 489 17 V1 2 1 2002 08 and EN 301 489 1 V1 4 1 2002 08 Electromagnetic compatibility and Radio spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 17 Specific conditions for 2 4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment This device is a 2 4 GHz wideband transmissio
81. for Operation in the United States Federal Communications Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help To assure continued compliance any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Example use only shielded interface cables when connecting to computer or peripheral devices F
82. he window clicking a link or loading a new f Warning When uploading firmware to the WNR2000 router do not interrupt the page If the browser is interrupted it could corrupt the firmware When the upload is complete your router automatically restarts The update process typically takes about 1 minute Configuring Basic Connectivity 1 3 v1 2 January 2009 NETGEAR Wireless N Router User Manual 3 Inthe main menu on the left select Basic Settings under Setup The Basic Settings screen displays showing the wireless router s home page and suggested default settings NETGEAR Suae SMARTWIZARD router manager English 7 Wireless N Router mode WNR2000 Setup Wizard Basic Settings Add WPS Client Does your Internet connection require a login Basic Settings Oves Wireless Settings No Logs x u Account Name if required WNR2000 Block Sites ooa Block Services Domain Name if required Schedule Internet IP Address E mail Get Dynamically from ISP O Use Static IP Address Router Status s IP Address 10 10 Attached Devices Backup Settings IP Subnet Mask 255 255 ass Set Password Gateway IP Address 10 i J10 Router Upgrade Domain Name Server DNS Address Get Automatically from ISP Wireless Settings Port Forwarding ig Figure 1 4 Note If the Check for New Version Upon Log in check box is selected the home page is the Router Upgrad
83. iewing a List of Attached Devices on page 6 7 e Managing the Configuration File in Chapter 6 e Updating the Router Firmware on page 6 9 e Enabling Remote Management Access on page 6 13 6 1 v1 2 January 2009 NETGEAR Wireless N Router User Manual Viewing Wireless Router Status Information To view router status and usage information 1 Select Router Status under Maintenance in the main menu The Router Status screen displays Router Status Figure 6 1 Hardware Version WNR2000 Firmware Version V1 2 0 8 GUI Language Version V1 1 5 4 Internet Port MAC Address 00 1E 24 E0 04 8D IP Address 10 1 10 74 DHCP DHCPClient IP Subnet Mask 255 255 255 0 z 10 1 1 6 Domain Name Server 10117 LAN Port MAC Address 00 1E 24 E0 04 8C IP Address 192 168 1 1 DHCP ON IP Subnet Mask 255 255 255 0 Wireless Port Name SSID NETGEAR Region Asia Channel auto 10 Mode Up to 145Mbps Wireless AP ON Broadcast Name ON Wi Fi Protected Setup Configured Show Statistics Connection Status v1 2 January 2009 Using Network Monitoring Tools NETGEAR Wireless N Router User Manual Table 6 1 describes the router status fields Table 6 1 Wireless Router Status Fields Field Description Hardware Version The hardware version of the router Firmware Version The version of the current software installed in the router This will change if you update your router GUI L
84. ill provide this service 4 To the right of Server IP Address click Add The service appears in the list in the screen Adding a Custom Service To define a service game or application that does not appear in the Service Name list you must first determine which port number or range of numbers is used by the application You can usually determine this information by contacting the publisher of the application or user groups or newsgroups When you have the port number information follow these steps 1 Select Port Forwarding Port Triggering under Advanced in the main menu Fine Tuning Your Network 5 7 v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 Click Add Service see Figure 5 1 on page 5 7 The Ports Custom Services screen displays Ports Custom Services Service Name Service Type TCP UDP Starting Port 1 65534 Ending Port 1 65534 Server IP Address 192 168 i 15 Apply Figure 5 2 In the Service Name field enter a descriptive name In the Service Type field select the protocol If you are unsure select TCP UDP In the Starting Port field enter the beginning port number e Ifthe application uses only a single port enter the same port number in the Ending Port field e Ifthe application uses a range of ports enter the ending port number of the range in the Ending Port field 6 Inthe Server IP Address field enter the IP address of your local computer that will provide this ser
85. imum Transmission Unit MTU is the largest data packet a network device transmits When one network device communicates across the Internet with another the data packets travel through many devices along the way If any device in the data path has a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the one with the smallest MTU 5 16 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual The best MTU setting for NETGEAR equipment is often just the default value and changing the value might fix one problem but cause another Leave MTU unchanged unless one of these situations occurs e You have problems connecting to your ISP or other Internet service and either the technical support of the ISP or of NETGEAR recommends changing the MTU size These might require an MTU change A secure Web site that will not open or displays only part of a Web page Yahoo e mail America Online s DSL service e You use VPN and have severe performance problems e You used a program to optimize MTU for performance reasons and now you have connectivity or performance problems gt Note An incorrect MTU setting can cause Internet communication problems such as the inability to access certain Web sites frames within Web sites secure login pages or FTP or POP servers If you suspect an MTU problem a common solution is to change the MTU size
86. in for the router user name and your password or the default password For information about how to change the password see Changing the Administrator Password on page 2 21 gt Note The router user name and password are not the same as any other user name or password you might use to log in to your Internet connection 1 2 Configuring Basic Connectivity v1 2 January 2009 NETGEAR Wireless N Router User Manual The Checking for Firmware Updates screen appears unless you previously cleared the Check for Updated Firmware Upon Log in check box Checking for Firmware Updates The router is checking the NETGEAR server to see if updated firmware available for your router This could take up to 30 seconds please wait Check for Updated Firmware Upon Log in Cancel Figure 1 2 If the router discovers a newer version of firmware the message on the left displays when you log in If no new firmware is available the message on the right displays Firmware Version Check A New Firmware Version is Found Do You Want to Upgrade to the New Version Now Wes Haw Fi piina a Ver abin Avondale Current Version V1 0 3 5 i This page will aulomaicaly return ta the previous paga in afew seconds New Version V1 0 3 8 Figure 1 3 To automatically update to the new firmware click Yes to allow the router to download and install the new firmware file from NETGEAR Web browser by closing t
87. indows XP you should also enable Universal Plug and Play UPnP according to the instructions in Using Universal Plug and Play on page 5 14 To configure port triggering you need to know which inbound ports the application needs Also you need to know the number of the outbound port that will trigger the opening of the inbound ports You can usually determine this information by contacting the publisher of the application or user groups or newsgroups To set up port triggering 1 Select Port Forwarding Port Triggering under Advanced in the main menu The Forwarding Port Triggering screen displays see Figure 5 1 on page 5 7 5 10 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 Select the Port Triggering radio button The port triggering information displays Port Forwarding Port Triggering Please select the service type O Port Forwarding Pon Triggering Disable Port Triggering Port Triggering Timeout in minutes 20 Port Triggering Portmap Table Enable Server Name Service Type Required Inbound Connection Service User Delete Figure 5 4 3 Clear the Disable Port Triggering check box Note If the Disable Port Triggering check box is selected after you configure port gt triggering port triggering is disabled However any port triggering configuration information you added to the router is retained even though it is not used
88. ireless clients See Using Push N Connect Wi Fi Protected Setup on page 2 13 2 10 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual WPA Pre Shared Key does perform authentication WPA PSK uses TKIP Temporal Key Integrity Protocol data encryption and WPA2 PSK uses AES Advanced Encryption Standard data encryption Both methods dynamically change the encryption keys making them nearly impossible to circumvent Mixed mode allows clients using either WPA PSK TKIP or WPA2 PSK AES This provides the most reliable security and is easiest to implement but it might not be compatible with older adapters Note Not all wireless adapters support WPA Furthermore client software is also gt required Windows XP with Service Pack 2 does include WPA support Nevertheless the wireless adapter hardware and driver must also support WPA For instructions on configuring wireless computers or PDAs personal digital assistants for WPA PSK security consult the documentation for the product you are using To configure WPA PSK WPA2 PSK or WPA PSK WPA2 PSK 1 Select Wireless Settings under Setup in the main menu The Wireless Settings screen displays 2 Select one of the WPA PSK or WPA2 PSK options for the security type The third option WPA PSK TKIP WP2 PSK AES is the most flexible since it allows clients using either WPA PSK or WPA2 PSK 3 In the Passphrase field enter a
89. l outlet on a circuit different from that which the radio receiver is connected e Consult the dealer or an experienced radio TV technician for help Wireless N Router Model WNR2000 Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Modifications made to the product unless expressly approved by NETGEAR Inc could void the user s right to operate the equipment Industry Canada IC This Class B digital apparatus complies with Canadian ICE 003 Cet appareil num rique de la classe B est conforme 4 la norme NMB 003 du Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Maximum Wireless Signal Rate Derived from IEEE Standard 802 11 Specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate vi v1 2 January 2009 Product and Publication Details Model Number Publication Date Product Family Product Name Home or Business Product L
90. logs sending 3 7 time stamping entries 3 9 viewing 3 6 MAC addresses attached devices 6 7 current 6 3 entering 1 8 QoS for 5 19 5 23 restricting access by 2 19 spoofing 7 7 mail server outgoing 3 8 managing router remotely 6 13 metric value 4 12 mixed mode encryption 2 3 2 11 mode communication 2 8 6 4 MTU size 4 9 5 16 N NAT Network Address Translation 4 8 4 10 5 2 Neighbor Friendly mode 2 8 NetBIOS host name 6 7 Network Time Protocol NTP 3 9 7 10 O obstructions connecting through 5 25 online games QoS for 5 20 Open System authentication 2 9 optimizing performance 5 15 outgoing mail server 3 8 Index 3 v1 2 January 2009 NETGEAR Wireless N Router WNR2000 User Manual P passphrases 2 9 2 10 2 11 password changing 2 21 restoring 7 12 path testing 7 10 PDF printing xiii Performance mode 2 8 performance optimizing 5 15 physical push button WPS 2 14 physical specifications A 3 PIN 2 15 2 17 ping 4 9 7 8 placement router 5 16 poll interval 6 6 port filtering 3 3 port forwarding configuring 5 6 example 5 5 port numbers 3 3 port status 6 6 port triggering configuring 5 10 example 5 3 portmap table 5 15 power adapter specifications A 3 Power light troubleshooting and 7 2 Powerline HD products 5 25 PPPoE PPP over Ethernet 7 10 PPTP Point to Point Tunneling Protocol 1 9 Preamble mode 2 13 primary DNS server 1 8 1 11 printing manual xii prioritizing traffic 5 18
91. m the Internet select the Respond to Ping on Internet Port check box This should be used only as a diagnostic tool since it allows your router to be discovered by Internet scanners Do not select this check box unless you have a specific reason to do so such as when troubleshooting your connection Setting the MTU Size The normal MTU value for most Ethernet networks is 1500 bytes 1492 bytes for PPPoE connections or 1450 for PPTP connections For some ISPs you might need to reduce the MTU size but this is rarely required and should not be done unless you are sure it is necessary for your ISP connection For more information see Changing the MTU Size on page 5 16 To change the MTU size 1 Inthe MTU Size field enter a new size between 64 and 1500 2 Click Apply to save the new configuration Customizing Your Network Settings 4 9 v1 2 January 2009 NETGEAR Wireless N Router User Manual Configuring NAT Filtering Network Address Translation NAT determines how the router processes inbound traffic Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from functioning Open NAT provides a much less secured firewall but allows almost all Internet applications to function For more information about NAT see How Your Computer Accesses a Remote Computer through Your Router
92. modem If this is the case you must configure your router to clone or spoof the MAC address from the authorized computer For more information see Using the Setup Manual on page 1 1 Problems with Date and Time Select E mail under Content Filtering in the main menu to display a screen that shows the current date and time of day The WNR2000 router uses the Network Time Protocol NTP to obtain the current time from one of several network time servers on the Internet Each entry in the log is stamped with the date and time of day Problems with the date and time function can include the following 7 10 Troubleshooting v1 2 January 2009 NETGEAR Wireless N Router User Manual Date shown is January 1 2000 Cause The router has not yet successfully reached a network time server Check that your Internet access settings are correct If you have just completed configuring the router wait at least 5 minutes and check the date and time again Time is off by one hour Cause The router does not adjust for daylight savings time In the E mail screen select the Automatically Adjust for Daylight Savings Time check box Problems with Wireless Adapter Connections If your wireless adapter is unable to connect check its connection settings To check the adapter s connection settings 1 open the adapter setup utility to check connections e NETGEAR Smart Wizard utility If you installed a NETGEAR wireless ad
93. n To Your Wireless Router on page 1 2 2 Select Wireless Settings under Advanced in the main menu WPS Settings Router s PIN 12345670 Cl Disable Router s PIN Keep Existing Wireless Settings Figure 2 10 These options are available under WPS Settings e Router s PIN The PIN is displayed so that you can use it to configure the router through WPS Wi Fi Protected Setup It is also displayed on the router s label e Disable Router s PIN If the router s PIN is disabled you cannot configure the router s wireless settings with WPS However if your settings are already configured you can still add WPS enabled wireless clients The router might disable the PIN if it detects suspicious attempts to break into your wireless settings this can happen if the check box is selected You can enable the PIN by clearing the check box and clicking Apply e Keep Existing Wireless Settings This check box is automatically selected after WPS is enabled to prevent unwanted settings changes and is also selected if you have already specified wireless security settings or your SSID without using WPS When this check box is not selected adding a new wireless client using the push button or the Add WPS Client screen see Push Button Configuration on page 2 14 changes the router s SSID and security passphrase You might need to clear it if you are using certain registrars such as for a Windows Vista PC to configure the router through WPS
94. n system transceiver intended for use in all EU member states and EFTA countries under the following conditions and or with the following restrictions e In Italy the end user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and or for supplying public access to telecommunications and or network services e This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France CEO Cesky NETGEAR Inc t mto prohla uje Ze tento WNR2000 je ve shode se z kladn mi Czech po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5 ES Dansk Undertegnede NETGEAR Inc erkl rer herved at f lgende udstyr WNR2000 Danish overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt NETGEAR Inc dass sich das Ger t WNR2000 in bereinstimmung German mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti K esolevaga kinnitab NETGEAR Inc seadme WNR2000 vastavust direktiivi 1999 5 Estonian EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele E
95. n table describing this communication session between your computer and the Web server at www example com Before sending the Web page request message to www example com your router stores the original information and then modifies the source information in the request message performing Network Address Translation NAT e The source address is replaced with your router s public IP address This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet e The source port number is changed to a number chosen by the router such as 33333 This is necessary because two computers could independently be using the same session number Your router then sends this request message through the Internet to the Web server at www example com Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual 4 The Web server at www example com composes a return message with the requested Web page data The return message contains the following address and port information e The source address is the IP address of www example com e The source port number is 80 the standard port number for a Web server process e The destination address is the public IP address of your router e The destination port number is 33333 The Web server then sends this reply message to your router 5 Upon receiving the incoming message your router checks its session table to det
96. net access by applications and services such as chat rooms or games Blocking Access to Internet Sites The WNR2000 router allows you to restrict access based on Web addresses and Web address keywords Up to 255 entries are supported in the Keyword list Keyword application examples e Ifthe keyword XXX is specified the URL www zzzyyqq com xxx html is blocked e Ifthe keyword com is specified only websites with other domain suffixes such as edu org or gov can be viewed 3 1 v1 2 January 2009 NETGEAR Wireless N Router User Manual To block access to Internet sites 1 Select Block Sites under Content Filtering in the main menu The Block Sites screen displays Block Sites Keyword Blocking Never O Per Schedule O Always Type keyword or domain name here Add Keyword Block sites containing these keywords or domain names discodanny Delete Keyword Clear List Cl Allow Trusted IP Address To Visit Blocked Sites Trusted IP Address 0 Figure 3 1 2 Enable keyword blocking by selecting either Per Schedule or Always To block by schedule be sure to specify a time period in the Schedule screen For information about scheduling see Scheduling Blocking on page 3 5 Block all access to Internet browsing during a scheduled period by entering a dot as the keyword and then set a schedule in the Schedule screen 3 Add a keyword or domain by entering it in the keyword field and clicking A
97. ng F Enable Wireless Router Radio F Enable SSID Broadcast M Enable WMM Fragmentation Length 256 2346 2346 CTSIRTS Threshold 1 2347 2347 Preamble Mode Automatic v WPS Settings Routers PIN 12345670 C Disable Router s PIN Fl Keep Existing Wireless Settings Wireless Card Access List Setup Access List Apply Cancel Figure 1 11 Make sure that the Enable Wireless Router Radio Enable SSID Broadcast and Enable WMM check boxes are selected Click Setup Access List Make sure that the Turn Access Control On check box is not selected Configure and test your wireless computer for wireless connectivity Program the wireless adapter of your computer to have the same SSID and channel that you specified in the router and disable encryption Check that your computer has a wireless link and can obtain an IP address by DHCP from the router Configuring Basic Connectivity 1 13 v1 2 January 2009 NETGEAR Wireless N Router User Manual Once your computer has basic wireless connectivity to the router you can configure the advanced wireless security functions of the computer and router for more information about security and these settings see Chapter 2 Safeguarding Your Network 1 14 Configuring Basic Connectivity v1 2 January 2009 Chapter 2 Safeguarding Your Network The Wireless N Router Model WNR2000 provides highly effective security features which are covered in detail in this chapter This
98. ng NETGEAR s Powerline HD family of products delivers up to 200 Mbps to any outlet while the older generation XE family of products delivers 14 Mbps or 85 Mbps Data transmissions are encrypted for security and you can configure an individual network password to prevent neighbors from connecting The Powerline HD family of products can coexist on the same network with older generation XE family products or HomePlug 1 0 products but they are not interoperable with these older products Wired Ethernet As gigabit speed Ethernet ports 10 100 1000 Mbps become common on newer computers wired Ethernet remains a good choice for speed economy and security Gigabit Ethernet can extend up to 100 meters with twisted pair wiring of Cat 5e or better A wired connection is not susceptible to interference and eavesdropping would require a physical connection to your network Note Actual data throughput will vary Network conditions and environmental factors gt including volume of network traffic building materials and construction and network overhead can lower actual data throughput rate Assessing Your Speed Requirements Because your Internet connection is likely to operate at a much lower speed than your local network faster local networking technologies might not improve your Internet experience However many emerging home applications require high data rates For example Streaming HD video requires 10 to 30 Mbps
99. nglish Hereby NETGEAR Inc declares that this WNR2000 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC v1 2 January 2009 Espa ol Por medio de la presente NETGEAR Inc declara que el WNR2000 cumple con los Spanish requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE lel EMnvik ME THN MAPOY2A NETGEAR Inc AHAQNEI OTI WNR2000 2YMMOP ONETAI Greek MPO TI OYZIOAEIZ ANAITHZEIZ KAI TI AOINES ZXETIKEZ AIATA EIZ TH OAHTIAZ 1999 5 EK Fran ais Par la pr sente NETGEAR Inc d clare que l appareil WNR2000 est conforme aux French exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Con la presente NETGEAR Inc dichiara che questo WNR2000 conforme ai Italian requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o NETGEAR Inc deklar ka WNR2000 atbilst Direkt vas 1999 5 EK b tiskaj m Latvian pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo NETGEAR Inc deklaruoja kad is WNR2000 atitinka esminius reikalavimus ir Lithuanian kitas 1999 5 EB Direktyvos nuostatas Nederlands Hierbij verklaart NETGEAR Inc dat het toestel WNR2000 in overeenstemming is Dutch met de essenti le eisen en de andere releva
100. ngs take effect Router MAC Address This section determines the Ethernet MAC address that the router will use on the Internet port Typically you would leave Use Default Address selected However some ISPs especially cable modem providers register the Ethernet MAC address of the network interface card in your computer when your account is first opened They then accept only traffic from the MAC address of that computer This feature allows your router to masquerade as that computer by cloning or spoofing its MAC address To change the MAC address select one of the following methods e Select Use Computer MAC Address The router will then capture and use the MAC address of the computer that you are now using You must be using the one computer that is allowed by the ISP e Select Use This MAC Address and enter it here 1 8 Configuring Basic Connectivity v1 2 January 2009 NETGEAR Wireless N Router User Manual If a login is required by your ISP the following settings appear in the Basic Settings screen ISP does require login Basic Settings Does Yourgpternet Connection Require A Login Yes No Internet Service Provider Other gt Login guest Password Service Name If Required Connection Mode Dial on Demand x Idle Timeout In Minutes 5 Internet IP Address Get Dynamically From ISP C Use Static IP Address o 4 fo jo fo Domain Name Server DNS Address Get Autom
101. nnection the data rate between your sites is limited by each side s upstream data rate A typical residential ADSL or cable modem connection provides a downstream throughput of about 1 to 3 megabits per second Mbps Newer technologies such as ADSL2 and Fiber to the Home FTTH will increase the connection speed to tens of Mbps Wireless Your Wireless N Router Model WNR2000 provides a wireless data throughput of up to 300 Mbps using technology called multiple input multiple output MIMO in which multiple antennas transmit multiple streams of data The use of multiple antennas also provides excellent range and coverage With the introduction of the newer WPA and WPA2 encryption and authentication protocols wireless security is extremely strong To get the best performance use RangeMax NEXT adapters such as the WN511B for your computers Although the RangeMax NEXT router is compatible with older 802 11b and 802 11g adapters the use of these older wireless technologies in your network can result in lower throughput overall typically less than 10 Mbps for 802 11b and less than 40 Mbps for 802 11g In addition many older wireless products do not support the latest security protocols WPA and WPA2 5 24 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Powerline For connecting rooms or floors that are blocked by obstructions or are distant vertically consider networking over your building s AC wiri
102. nte bepalingen van richtlijn 1999 5 EG Malti Hawnhekk NETGEAR Inc jiddikjara li dan WNR2000 jikkonforma mal htigijiet Maltese essenzjali u ma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Alul rott NETGEAR Inc nyilatkozom hogy a WNR2000 megfelel a vonatkoz Hungarian alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak Polski Niniejszym NETGEAR Inc o wiadcza e WNR2000 jest zgodny z zasadniczymi Polish wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s NETGEAR Inc declara que este WNR2000 est conforme com os requisitos Portuguese essenciais e outras disposi es da Directiva 1999 5 CE Slovensko NETGEAR Inc izjavlja da je ta WNR2000 v skladu z bistvenimi zahtevami in Slovenian ostalimi relevantnimi dolo ili direktive 1999 5 ES Slovensky NETGEAR Inc t mto vyhlasuje _e WNR2000 sp a z kladn po_iadavky a v etky Slovak pr slu n ustanovenia Smernice 1999 5 ES Fi Suomi NETGEAR Inc vakuuttaa t ten ett WNAR2000 tyyppinen laite on direktiivin 1999 5 Finnish EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska H rmed intygar NETGEAR Inc att denna WNR2000 st r verensst mmelse med Swedish de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG iv v1 2 January 2009 FCC Requirements
103. ntenance in the main menu See Checking for New Firmware in the Router Upgrade Screen e Check for and update your firmware manually You can compare versions obtain new firmware from NETGEAR s website and then upload it See Updating Manually to New Router Firmware on page 6 11 Note Before updating the router software NETGEAR recommends that you save your configuration settings see Backing Up and Restoring the Configuration on page 6 8 A firmware update might cause the router settings to revert to the factory defaults If this happens after completing the update you can restore your settings from the backup Using Network Monitoring Tools 6 9 v1 2 January 2009 NETGEAR Wireless N Router User Manual Checking for New Firmware in the Router Upgrade Screen To check for new firmware and allow the router to automatically install it 1 Select Router Upgrade under Maintenance in the main menu The Router Upgrade screen displays Router Upgrade Check for New Version from the Internet Check F Check for New Version Upon Lopin Locate and select the upgrade file from your hard disk Browse Conca Figure 6 6 2 Check for new software versions by clicking the Check button e Ifa new version is found information about it appears Firmware Version Check A New Firmware Version is Found Do You Want to Upgrade to the New Version Now Current Version V1 0 3 5 New Version V1
104. ntly accessing the router and which ports Internal and External that device has opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address 3 Click Apply to save your settings Optimizing Wireless Performance The speed and operating distance or range of your wireless connection can vary significantly based on the physical placement of the wireless router You should choose a location for your router that will maximize the network speed gt Note Failure to follow these guidelines can result in significant performance degradation or inability to wirelessly connect to the router For complete range and performance specifications click the link to the online document Wireless Networking Basics in Appendix B The following list describes how to optimize wireless router performance Identify critical wireless links If your network has several wireless devices decide which wireless devices need the highest data rate and locate the router near them Many wireless products have automatic data rate fallback which allows increased distances without loss of connectivity This also means that devices that are farther away might be slower Therefore the most critical links in your network are those where the traffic is high and the distances are great Optimize those first Fine Tuning Your Network 5 15 v1 2 January 2009 NETGEAR Wireles
105. nual Erasing the Configuration Under some circumstances for example if you move the router to a different network or if you have forgotten the password you might want to erase the configuration and restore the factory default settings After an erase the router s username is admin the password is password the LAN IP address is 192 168 1 1 or www routerlogin net and the router s DHCP server is enabled To erase the configuration click the Erase button in the Settings Backup screen To restore the factory default configuration settings when you do not know the login password or IP address you must use the restore factory settings button on the rear panel of the router see Restoring the Default Configuration and Password on page 7 12 Updating the Router Firmware The firmware of the WNR2000 router is stored in flash memory and can be updated as NETGEAR releases new firmware You can update your firmware by logging into the router and using one of these procedures e Enable the Check for Updated Firmware Upon Log in check box Each time you log in to the router it will automatically detect a new version of the firmware and then install it This check box is enabled in the router s default state See Logging In To Your Wireless Router on page 1 2 e Use the Check button in the Router Upgrade screen Instead of having the router check for new firmware every time you log in you can use Router Upgrade under Mai
106. nual To configure a WNR2000 router as a repeater unit 1 If you are using the same model of wireless router for both the base station and repeaters you must change the LAN IP address for each repeater to a different IP address in the same subnet see Using the LAN IP Setup Options on page 4 1 gt Note Failing to change the LAN IP address will cause an IP address conflict in the network because the factory default LAN IP is the same for both units 2 Check the Wireless Settings screen and verify that the wireless settings match the base unit exactly The wireless security option must be set to WEP or None 3 Inthe Wireless Repeating Function screen select the Enable Wireless Repeater Mode radio button In the Repeater IP Address field the router s IP address is automatically filled in This IP address must be in the same subnet as the base station but different from the LAN IP of the base station 4 Fill in the Base Station MAC Address field 5 Click Apply to save your changes 6 Verify connectivity across the LANs A computer on any wireless or wired LAN segment of the wireless router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other AP 4 16 Customizing Your Network Settings v1 2 January 2009 Chapter 5 Fine Tuning Your Network This chapter describes how to modify the configuration of the Wireles
107. number of 6667 your router creates an additional session entry to send any incoming port 113 traffic to your computer The IRC server sends a return message to your router using the NAT assigned source port as in the previous example let s say port 33333 as the destination port The IRC server also sends an identify message to your router with destination port 113 Upon receiving the incoming message to destination port 33333 your router checks its session table to determine whether there is an active session for port number 33333 Finding an active session the router restores the original address information replaced by NAT and sends this reply message to your computer Upon receiving the incoming message to destination port 113 your router checks its session table and learns that there is an active session for port 113 associated with your computer The router replaces the message s destination IP address with your computer s IP address and forwards the message to your computer When you finish your chat session your router eventually senses a period of inactivity in the communications The router then removes the session information from its session table and incoming traffic is no longer accepted on port numbers 33333 or 113 To configure port triggering you need to know which inbound ports the application needs Also you need to know the number of the outbound port that will trigger the opening of the inbound ports Yo
108. o a remote device 1 From the Windows toolbar click the Start button and then select Run 2 Inthe Windows Run window type ping n 10 lt IP address gt where lt P address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies like those shown in the previous section are displayed If you do not receive replies e Check that your computer has the IP address of your router listed as the default gateway If the IP configuration of your computer is assigned by DHCP this information is not be visible in your computer s Network Control Panel Verify that the IP address of the router is listed as the default gateway as described in the online document you can access from Preparing Your Network in Appendix B e Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device e Check that your cable or DSL modem is connected and functioning e If your ISP assigned a host name to your computer enter that host name as the account name in the Basic Settings screen e Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem but some ISPs additionally restrict access to the MAC address of a single computer connected to that
109. of your router If the version on the NETGEAR website is more recent download the file from the WNR2000 support page to your computer 4 Log in to your router and select Router Upgrade under Maintenance on the main menu Click Browse and locate the firmware image that you downloaded to your computer the file ends in img or chk 6 Click Upload to send the firmware to the router Warning When updating firmware to the WNR2000 router do not interrupt the AN Web browser by closing the window clicking a link or loading a new page If the browser is interrupted it could corrupt the firmware When the upload is complete your router automatically restarts The upgrade process typically takes about 1 minute 6 12 Using Network Monitoring Tools v1 2 January 2009 NETGEAR Wireless N Router User Manual Enabling Remote Management Access Using the Remote Management feature you can allow a user on the Internet to configure upgrade and check the status of your WNR2000 router Select Remote Management under Advanced in the main menu The Remote Management screen displays Remote Management C Turn Remote Management On Remote Management Address 10 1 32 90 8080 Allow Remote Access By Only This Computer IP Address Range From To Everyone Port Number Figure 6 10 Note Be sure to change the router s default configuration password to a very secure gt password The ideal passw
110. ogs and alerts by e mail you must provide your e mail account information To configure e mail alert and web access log notifications 1 Select E mail under Content Filtering in the main menu The E mail screen displays Restricting Access From Your Network v1 2 January 2009 3 7 NETGEAR Wireless N Router User Manual E mail C Turn E mail Notification On Send Alerts and Logs Via E mail Your Outgoing Mail Server Send To This E mail Address My Mail Server requires authemtication User Name Password Send Alert tnmediatety Vhen Someone Attempts To Visit A Blocked Site Semi Logs According to this Schedule Day Time Tine Zone GMT 08 00 Pacific Time US Canada Tijuana E Automaticalty Adjust for Daylight Savings Time Cumrert tine Wednesday Jun 04 2008 17 46 49 Figure 3 6 2 To receive e mail logs and alerts from the router select the Turn E mail Notification On check box a Enter the name of your ISP s outgoing SMTP mail server such as mail myISP com in the Your Outgoing Mail Server field You might be able to find this information in the configuration screen of your e mail program If you leave this field blank log and alert messages will not be sent by e mail b Enter the e mail address to which logs and alerts are sent in the Send To This E mail Address field This e mail address will also be used as the From address If you leave this field blank log and alert messages will not be s
111. on There are two methods to enable a wireless client to join a network using a push button on the router using the physical push button or using the software button in the Add WPS Client screen Using the Physical Push Button 1 Press the button on the WNR2000 router for over 5 seconds For information about the WPS button light see the NETGEAR Wireless Router Setup Manual The green button light begins to blink in a regular pattern While the light is blinking you have 2 minutes to enable WPS on the client that you are trying to connect to the router 2 On the wireless client follow its specific networking instructions to enable WPS to allow it to connect to the router The WNR2000 router s green button light ceases blinking and remains on when one of these conditions occurs e The router and the client establish a wireless connection e The 2 minute window period expires for establishing a WPS connection If the connection is not established no WPS security settings will be specified in the WNR2000 router Using the Software Button in the Add WPS Client Screen 1 Log in to the router as described in Logging In To Your Wireless Router on page 1 2 2 Select Add WPS Client in the main menu and click Next 3 Select the Push Button setup method Add WPS Client Select a setup method 2 Push Button recommended You can either press the Push Button physically on the router or press the Button below soft Push Button
112. on page 5 2 To change the NAT option 1 Inthe NAT Filtering area select either the Secured or the Open radio button 2 Click Apply to save the new configuration Configuring Static Routes Static routes provide additional routing information to your router Under usual circumstances the router has adequate routing information after it has been configured for Internet access and you do not need to configure additional static routes You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network As an example of when a static route is needed consider the following case e Your primary Internet access is through a cable modem to an ISP e You have an ISDN router on your home network for connecting to the company where you are employed This router s address on your LAN is 192 168 1 100 e Your company s network address is 134 177 0 0 When you first configured your router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 1 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the request is likely to be denied by the company s firewall In this case you must define a static ro
113. or clients Note The maximum wireless signal rate is derived from the IEEE Standard 802 11 gt specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate e Security Options The selection of wireless security options can significantly affect your network performance The time it takes to establish a wireless connection can vary depending on both your security settings and router placement WEP connections can take slightly longer to establish Also WEP WPA PSK and WPA2 PSK encryption can consume more battery power on a notebook computer and can cause significant performance degradation with a slow computer Instructions for configuring the security options can be found in Choosing Appropriate Wireless Security on page 2 1 A full explanation of wireless security standards is available in the online document that you can access from Wireless Networking Basics in Appendix B 3 Click Apply to save your settings 2 8 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Configuring WEP Wireless Security WEP Shared Key authentication and WEP data encryption can be defeated by a determined eavesdropper using publicly available tools WEP offers the following options e Automatic With the Automatic option
114. or game c Select the packet type either TCP UDP or both TCP UDP and specify the port number or range of port numbers used by the application or game Fine Tuning Your Network 5 21 v1 2 January 2009 NETGEAR Wireless N Router User Manual From the Priority drop down list select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen In the QoS Setup screen select the Turn Internet Access QoS On check box Click Apply QoS for a Router LAN Port To create a QoS policy for a device connected to one of the router s LAN ports From the main menu under Advanced select QoS Setup The QoS Setup screen displays as 1 shown in Figure 5 8 on page 5 19 2 Click Add Priority Rule 3 From the Priority Category list select Ethernet LAN Port The QoS Priority Rules screen changes QoS Priority rules Priority QoS Policy for LAN Port 1 Priority Category Ethernet LAN Port x LAN port 1 Priority Normal 7 Apply Cancel Figure 5 12 4 From the LAN port list select the LAN port that will have a QoS policy 5 From the Priority drop down list select the priority that this port s traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and
115. ord should contain no dictionary words from any language and should be a mixture of letters both uppercase and lowercase numbers and symbols Your password can be up to 30 characters To configure your router for remote management 1 Select the Turn Remote Management On check box Using Network Monitoring Tools 6 13 v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 Under Allow Remote Access By specify what external IP addresses will be allowed to access the router s remote management Ee Note For enhanced security restrict access to as few external IP addresses as practical e To allow access from any IP address on the Internet select Everyone e To allow access from a range of IP addresses on the Internet select IP Address Range Enter a beginning and ending IP address to define the allowed range e To allow access from a single IP address on the Internet select Only This Computer Enter the IP address that will be allowed access 3 Specify the port number for accessing the management interface Normal Web browser access uses the standard HTTP service port 80 For greater security enter a custom port number for the remote management Web interface Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 4 Click Apply to have your changes take effect Note When accessing your
116. ower Adapter North America 120V 60 Hz input UK Australia 240V 50 Hz input Europe 230V 50 Hz input Japan 100V 50 60 Hz input All regions output 12V DC 1 0A output Physical Dimensions 7 x 5 1 x 1 4 177 5 x 130 x 35 mm Weight 0 88 Ibs 0 399 kg Environmental Operating temperature 0 to 40 C 32 to 104 F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions Designed to conform to the following standards FCC Part 15 Class B EN 55022 24 CISPR 22 24 Class B EN 60950 CE LVD Class B MIC Interface Specifications LAN 10BASE T or 100BASE Tx RJ 45 WAN 10BASE T or 100BASE Tx RJ 45 Tec hnical Specifications v1 2 January 2009 NETGEAR Wireless N Router User Manual A 4 v1 2 January 2009 Technical Specifications Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product Table B 1 Reference Documents Document Link TCP IP Networking Basics Wireless Networking Basics http documentation netgear com reference enu tcpip index htm http documentation netgear com reference enu wireless index htm Preparing Your Network http documentation netgear com reference enu wsdhcp index htm Virtual Private Networking
117. per stream Because latency and packet loss can disrupt your video plan to provide at least twice the capacity you need Streaming MP3 audio requires less than 1 Mbps per stream and does not strain most modern networks Like video however streaming audio is also sensitive to latency and packet loss so a congested network or a noisy link can cause problems Fine Tuning Your Network 5 25 v1 2 January 2009 NETGEAR Wireless N Router User Manual e Backing up computers over the network has become popular due to the availability of inexpensive mass storage Table 5 2 shows the time to transfer 1 gigabyte 1 GB of data using various networking technologies Table 5 2 Theoretical Transfer Time for 1 Gigabyte Network Connection Theoretical Raw Transfer Time Gigabit wired Ethernet 8 seconds RangeMax NEXT Wireless N 26 seconds Powerline HD 40 seconds 100 Mbps wired Ethernet 80 seconds 802 11n wireless 45 seconds 802 119 wireless 150 seconds 802 11b wireless 700 seconds 10 Mbps wired Ethernet 800 seconds Cable modem 3 Mbps 2700 seconds Analog modem 56 kbps 144 000 seconds 40 hours 5 26 Fine Tuning Your Network v1 2 January 2009 Chapter 6 Using Network Monitoring Tools This chapter describes how to use the maintenance features of your Wireless N Router Model WNR2000 This chapter includes the following sections e Viewing Wireless Router Status Information e V
118. r circuit layout s described herein Certificate of the Manufacturer Importer It is hereby certified that the Wireless N Router Model WNR2000 has been suppressed in accordance with the conditions set out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations Bestatigung des Herstellers Importeurs Es wird hiermit best tigt da das Wireless N Router Model WNR2000 gem der im BMPT AmtsblVfg 243 1991 und Vfg 46 1992 aufgef hrten Bestimmungen entst rt ist Das vorschriftsmaBige Betreiben einiger Ger te z B Testsender kann jedoch gewissen Beschr nkungen unterliegen Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung Das Bundesamt fiir Zulassungen in der Telekommunikation wurde davon unterrichtet da dieses Ger t auf den Markt gebracht wurde und es ist berechtigt die Serie auf die Erf llung der Vorschriften hin zu berpr fen Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices Failure o
119. r to the router 1 Turn the power off and back on to see if the router recovers 2 Clear the router s configuration to factory defaults This will set the router s IP address to www routerlogin net This procedure is explained in Restoring the Default Configuration and Password on page 7 12 If the error persists you might have a hardware problem and should contact Technical Support The Internet light stays amber When the router is turned on the Internet light turns amber for about 20 seconds and then turns green If the light does not turn green the router has a problem If the Internet light is still amber 1 minute after turning on power to the router 1 The Internet is not accessible Confirm that you have the correct internet setting 2 Clear the router s configuration to factory defaults This will set the router s IP address to www routerlogin net This procedure is explained in Restoring the Default Configuration and Password on page 7 12 3 Turn the power off and back on to see if the router recovers The Internet or LAN port lights are not on If either the LAN or Internet lights do not light when the Ethernet connection is made check the following 1 Make sure that the Ethernet cable connections are secure at the router and at the computer 2 Make sure that power is turned on to the connected computer 3 Be sure you are using Ethernet cables like the cable that was supplied with the wireless
120. r wireless router refer to the NETGEAR Wireless Router Setup Manual The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to step you through the procedure to connect your router modem and computers The Smart Wizard will assist you in configuring your wireless settings and enabling wireless security for your network After initial configuration using the Setup Manual you can use the information in this User Manual to configure additional features of your wireless router For installation instructions in a language other than English refer to the language options on the Resource CD 1 1 v1 2 January 2009 NETGEAR Wireless N Router User Manual Logging In To Your Wireless Router When the wireless router is connected to your network you can access and configure the router using your browser To access the router 1 Connect to the wireless router by typing http www routerlogin net in the address field of your browser and then press Enter A login window displays a A NETGEAR WNR2000 User name admin Password Figure 1 1 yex Tip You can connect to the wireless router by typing either of these URLs in the i address field of your browser and then pressing Enter hAttp www routerlogin net hAttp www routerlogin com If these URLs do not work you must type the IP address of the router for example http www 192 168 1 1 2 Enter adm
121. red Equivalent Privacy WEP data encryption provides moderate data security WEP Shared Key authentication and WEP data encryption can be defeated by a determined eavesdropper using publicly available tools For more information see Configuring WEP Wireless Security on page 2 9 WPA PSK TKIP WPA PSK standard encryption with TKIP encryption type WPA2 PSK AES Wi Fi Protected Access version 2 with Pre Shared Key WPA2 PSK standard encryption with the AES encryption type WPA PSK TKIP WPA2 PSK AES Mixed mode Wi Fi Protected Access with Pre Shared Key WPA PSK and WPA2 PSk data encryption provides extremely strong data security very effectively blocking eavesdropping Because WPA and WPA2 are relatively new standards older wireless adapters and devices might not support them For more information see Configuring WPA PSK and WPA2 PSK Wireless Security on page 2 10 Safeguarding Your Network 2 3 v1 2 January 2009 NETGEAR Wireless N Router User Manual Table 2 2 Other Features That Enhance Security Security Type Description Disable the wireless router radio If you disable the wireless router radio wireless devices cannot communicate with the router at all You might disable this when you are away or when other users of your network all use wired connections For more information see Viewing Advanced Wireless Settings on page 2 12 Turn off the broa
122. reless Cards Device Name MAC Address S300UNIT2 00 0fb5 0d ab 19 Wireless Card Entry Device Name 3300UNIT2 MAC Address 00 0f b5 0d ab 19 Figure 2 12 4 Ifthe computer you want appears in the Available Wireless Cards list you can select the radio button of that computer to capture its MAC address otherwise you can manually enter a name and the MAC address of the authorized computer You can usually find the MAC address on the bottom of the wireless device z screen into the MAC Address field of this screen To do this configure each wireless computer to obtain a wireless link to the router The computer should then appear in the Attached Devices screen pi p Tip You can copy and paste the MAC addresses from the router s Attached Devices 5 Click Add to add this wireless device to the Wireless Card Access List The screen changes back to the list screen 6 Repeat step 3 through step 5 for each additional device you want to add to the list 2 20 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual 7 Select the Turn Access Control On check box Note When configuring the router from a wireless computer whose MAC address is gt not in the Trusted PC list if you select Turn Access Control On you lose your wireless connection when you click Apply You must then access the wireless router from a wired computer or from a wireless computer that is on the access cont
123. rol list to make any further changes 8 Click Apply to save your Wireless Card Access List settings Now only devices on this list can wirelessly connect to the WNR2000 router Warning MAC address filtering adds an obstacle against unwanted access to your A network by the general public However because your trusted MAC addresses appear in your wireless transmissions an intruder can read them and impersonate them Do not rely on MAC address filtering alone to secure your network Changing the Administrator Password The default password for the router s Web Configuration Manager is password NETGEAR recommends that you change this password to a more secure password ayx Tip Before changing the router password back up your configuration settings with the default password of password If you save the settings with a new password and then you later forget the new password you will have to reset the router back to the factory defaults and log in using the default password of password This means you will have to re enter all the router configuration settings For information about how to back up your settings see Backing Up and Restoring the Configuration on page 6 8 Safeguarding Your Network 2 21 v1 2 January 2009 NETGEAR Wireless N Router User Manual To change the administrator password 1 On the main menu under Maintenance select Set Password to display the Se
124. roups Fine Tuning Your Network 5 5 v1 2 January 2009 NETGEAR Wireless N Router User Manual How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering e Port triggering can be used by any computer on your network although only one computer can use it at a time e Port forwarding is configured for a single computer on your network e Port triggering does not need to know the computer s IP address in advance The IP address is captured automatically e Port forwarding requires that you specify the computer s IP address during configuration and the IP address must never change e Port triggering requires specific outbound traffic to open the inbound ports and the triggered ports are closed after a period of no activity e Port forwarding is always active and does not need to be triggered Configuring Port Forwarding to Local Servers Using the port forwarding feature you can allow certain types of incoming traffic to reach servers on your local network For example you might make a local Web server FTP server or game server visible and available to the Internet Use the Port Forwarding screen to configure the router to forward specific incoming protocols to computers on your local network In addition to servers for specific applications you can also specify a default DMZ server to which all other incoming protocols are forwarded Th
125. router from the Internet enter your router s WAN IP address J into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8080 then enter http 134 177 0 123 8080 in your browser 6 14 Using Network Monitoring Tools v1 2 January 2009 Chapter 7 Troubleshooting This chapter provides information about troubleshooting your Wireless N Router Model WNR2000 After each problem description instructions are provided to help you diagnose and solve the problem As a first step please review the Quick Tips U of 2 AN Tip NETGEAR provides helpful articles documentation and the latest software updates at http vww netgear com support This chapter includes the following sections e Quick Tips e Troubleshooting Basic Functions on page 7 2 e Login Problems on page 7 5 e Checking the Internet Service Connection on page 7 6 e Troubleshooting Your Network Using the Ping Utility on page 7 8 e Problems with Date and Time on page 7 10 e Problems with Wireless Adapter Connections on page 7 11 e Restoring the Default Configuration and Password on page 7 12 Quick Tips This section describes tips for troubleshooting some common problems Be sure to restart your network in this sequence 1 Turn off and unplug the modem 2 T
126. ry default settings listed A 7 restoring 7 12 filtering content 3 1 firewalls default settings A 2 disabling 4 8 overview 2 23 firmware restoring 7 3 updating 1 3 6 3 6 9 fixed font text xi fixed IP addresses 7 8 Fragmentation Threshold 2 13 fragmented data packets 5 16 frequency channel 2 8 G games QoS for 5 20 generating encryption keys 2 0 Gigabit Ethernet 5 25 GUI language version 6 3 H hardware version 6 3 host name 1 8 6 7 HTML version printing xii Index 2 v1 2 January 2009 idle time out inbound traffic allowing or blocking 5 interface specifications A 3 interference reducing 5 16 Internet connection default settings A Internet port status 6 3 Internet Relay Chat IRC 5 3 Internet services blocking access 3 3 interval poll 6 6 IP addresses blocking access by 3 5 current 6 3 dynamic or static 8 LAN 4 3 registering domain name 4 6 reserved 4 5 IP subnet mask 4 3 6 3 ISP settings basic 1 7 italic text xi K keys encryption 2 0 keywords blocking by 3 knowledge base 4 L LAN IP setup 4 LAN path troubleshooting 7 9 LAN port QoS for 5 22 LAN port settings 6 3 language screen display 5 lease DHCP 6 5 Legacy mode 2 8 local network default settings A 7 local servers port forwarding to 5 6 NETGEAR Wireless N Router WNR2000 User Manual logging in 2 login required 7 9 login settings A logout automatic 7 5
127. s The WNR2000 router provides two screens for configuring the wireless settings Wireless Settings You access these under Setup in the main menu see Viewing Basic Wireless Settings on page 2 6 Advanced Wireless Settings You access these under Advanced in the main menu see Viewing Advanced Wireless Settings on page 2 12 2 2 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual e Use Wi Fi Protected Setup WPS to automatically set the SSID and implement WPA WPA2 security on both the router and the client device If the clients in your network are WPS capable you can use Wi Fi Protected Setup WPS to automatically set the SSID and implement WPA WPA2 security on both the router and the client device see Using Push N Connect Wi Fi Protected Setup on page 2 13 Basic security options are listed in order of increasing effectiveness in Table 2 1 Other features that affect security are listed in Table 2 2 on page 2 4 For more details on wireless security methods click the link to the online document Wireless Networking Basics in Appendix B Table 2 1 Wireless Security Options Security Type Description None No wireless security Recommended only for troubleshooting wireless connectivity Do not run an unsecured wireless network unless it is your intention to provide free Internet access for the public WEP Wired Equivalent Privacy Wi
128. s need to allow additional inbound traffic in order to function Port triggering can dynamically allow additional service connections as described in Configuring Port Triggering on page 5 10 Another feature to solve application conflicts with the firewall is Universal Plug and Play UPnP described in Using Universal Plug and Play on page 5 14 Safeguarding Your Network 2 23 v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 24 Safeguarding Your Network v1 2 January 2009 Chapter 3 Restricting Access From Your Network This chapter describes how to use the content filtering and reporting features of the Wireless N Router Model WNR2000 to protect your network This chapter includes the following sections e Content Filtering Overview e Blocking Access to Internet Sites e Blocking Access to Internet Services on page 3 3 e Scheduling Blocking on page 3 5 e Viewing Logs of Web Access or Attempted Web Access on page 3 6 e Configuring E mail Alert and Web Access Log Notifications on page 3 7 e Setting the Time Zone on page 3 9 Content Filtering Overview The Wireless N Router Model WNR2000 provides you with Web content filtering options plus browser activity reporting and instant alerts through e mail Parents and network administrators can establish restricted access policies based on time of day Web addresses and Web address keywords You can also block Inter
129. s 1 8 7 7 SSID 1 12 2 7 6 4 SSID broadcast 3 2 12 standards compatibility A 3 static IP addresses 1 8 static routes 4 0 statistics usage 6 6 status viewing 6 2 streaming video and audio 5 25 subnet mask 4 3 6 3 system up time 6 6 T TCP IP network troubleshooting 7 8 technical specifications A 7 Telstra Bigpond 0 testing wireless connections 7 17 time of day troubleshooting 7 10 time to live advertisement 5 15 time setting 3 9 NETGEAR Wireless N Router WNR2000 User Manual time out idle 7 11 port triggering 5 11 TKIP Temporal Key Integrity Protocol encryption 2 trademarks ii traffic prioritizing 5 8 transfer time backing up 5 26 troubleshooting 7 trusted user 3 2 typographical conventions xi U Universal Plug and Play UPnP 5 14 up time system 6 6 updating firmware 1 3 6 3 6 9 URLs typography for xi usage statistics 6 6 V version firmware 6 3 6 9 RIP Router Information Protocol 4 3 viewing advanced wireless settings 2 12 attached devices 6 7 basic security settings 2 6 logs 3 6 status 6 2 W WAN setup 4 8 WEP encryption 2 3 2 9 Wi Fi Protected Setup WPS 2 13 6 4 7 4 wildcards DNS and 4 7 Wireless Card Access List 2 19 wireless client PIN 2 15 wireless clients adding 2 13 2 18 6 4 wireless connection type 5 24 Index 5 v1 2 January 2009 NETGEAR Wireless N Router WNR2000 User Manual Wireless Distribution System
130. s MAC Address Apply Cancel Test Figure 1 6 Configuring Basic Connectivity 1 7 v1 2 January 2009 NETGEAR Wireless N Router User Manual Account Name might also be called Host Name The account name is provided to the ISP during a DHCP request from your router In most cases this setting is not required but some ISPs require it for access to ISP services such as mail or news servers Domain Name The domain name is provided by your router to computers on your LAN when the computers request DHCP settings from your router In most cases this settings is not required Internet IP Address Determines how your router obtains an IP address for Internet access e If your ISP assigns an IP address dynamically by DHCP select Get Dynamically From ISP e If your ISP has assigned you a permanent fixed static IP address for your computer select Use Static IP Address Enter the IP address that your ISP assigned Also enter the subnet mask and the gateway IP address The gateway is the ISP s router to which your router will connect Domain Name Server DNS Address If you know that your ISP does not automatically transmit DNS addresses to the router during login select Use These DNS Servers and enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also Note If you enter or change a DNS address restart the computers on your network so that these setti
131. s N Router Model WNR2000 to allow specific applications to access the Internet or to be accessed from the Internet and how to make adjustments to enhance your network s performance This chapter includes the following sections e Allowing Inbound Connections to Your Network e Configuring Port Forwarding to Local Servers on page 5 6 e Configuring Port Triggering on page 5 10 e Using Universal Plug and Play on page 5 14 e Optimizing Wireless Performance on page 5 15 e Changing the MTU Size on page 5 16 e Quality of Service on page 5 18 e Overview of Home and Small Office Networking Technologies on page 5 24 Allowing Inbound Connections to Your Network By default the WNR2000 router blocks any inbound traffic from the Internet to your computers except for replies to your outbound traffic However you might need to create exceptions to this rule for the following purposes e To allow remote computers on the Internet to access a server on your local network e To allow certain applications and games to work correctly when their replies are not recognized by your router Your router provides two features for creating these exceptions port forwarding and port triggering This section explains how a normal outbound connection works followed by two examples explaining how port forwarding and port triggering operate and how they differ 5 1 v1 2 January 2009 NETGEAR Wireless N Rout
132. s N Router User Manual e Choose placement carefully For best results place your router Near the center of the area in which your computers will operate In an elevated location such as a high shelf where the wirelessly connected computers have line of sight access even if through walls Avoid obstacles to wireless signals Keep wireless devices at least 2 feet from large metal fixtures such as file cabinets refrigerators pipes metal ceilings reinforced concrete and metal partitions Keep away from large amounts of water such as fish tanks and water coolers e Reduce interference Avoid windows unless communicating between buildings Place wireless devices away from various electromagnetic noise sources especially those in the 2400 2500 MHz frequency band Common noise creating sources are e Computers and fax machines no closer than 1 foot e Copying machines elevators and cell phones no closer than 6 feet e Microwave ovens no closer than 10 feet e Choose your settings Use a scanning utility to determine what other wireless networks are operating nearby and choose an unused channel Turn off SSID broadcast and change the default SSID Other nearby devices might automatically try to connect to your network several times a second which can cause significant performance reduction e Use WMM to improve the performance of voice and video traffic over the wireless link Changing the MTU Size The Max
133. s from the Attached Devices screen and paste it here 4 Click Apply to enter the reserved address into the table Note The reserved address is not assigned until the next time the computer contacts jp the router s DHCP server Reboot the computer or access its IP configuration and force a DHCP release and renew To edit or delete a reserved address entry 1 Click the button next to the reserved address you want to edit or delete 2 Click Edit or Delete Customizing Your Network Settings 4 5 v1 2 January 2009 NETGEAR Wireless N Router User Manual Using a Dynamic DNS Service If your Internet Service Provider ISP gave you a permanently assigned IP address you can register a domain name and have that name linked with your IP address by public Domain Name Servers DNS However if your Internet account uses a dynamically assigned IP address you do not know in advance what your IP address will be and the address can change frequently In this case you can use a commercial Dynamic DNS service which allows you to register your domain to their IP address and forwards traffic directed at your domain to your frequently changing IP address Note If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the gt Dynamic DNS service will not work because private addresses are not routed on the Internet Your router contains a client that can connect to the Dynamic DNS ser
134. server from the Internet a remote user must know the IP address that has been assigned by your ISP However if you use a Dynamic DNS service the remote user can reach your server by a user friendly Internet name such as mynetgear dyndns org Fine Tuning Your Network 5 9 v1 2 January 2009 NETGEAR Wireless N Router User Manual Configuring Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases e More than one local computer needs port forwarding for the same application but not simultaneously e An application needs to open incoming ports that are different from the outgoing port When port triggering is enabled the router monitors outbound traffic looking for a specified outbound trigger port When the router detects outbound traffic on that port it remembers the IP address of the local computer that sent the data The router then temporarily opens the specified incoming port or ports and forwards incoming traffic on the triggered ports to the triggering computer While port forwarding creates a static mapping of a port number or range to a single local computer port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed Note If you use applications such as multiplayer gaming peer to peer connections real gt time communications such as instant messaging or remote assistance a feature in W
135. signal strength is weak check these conditions e Is your router too far from your adapter or too close Place the computer that has the adapter near the router but at least 6 feet away and see whether the signal strength improves e Is your wireless signal obstructed by objects between the router and your adapter See Optimizing Wireless Performance on page 5 15 Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings that reset the router s user name to admin the password to password and the IP address to 192 168 1 1 AN Warning These procedures erase all current configuration settings You can erase the current configuration and restore factory defaults in two ways e Use the Erase function of the router To use the Erase function see Erasing the Configuration on page 6 9 e Use the restore factory settings button on the rear panel of the router Use this method for cases when the administration password or IP address is not known To use the restore settings button 1 Locate the restore factory settings button on the rear panel of the router 2 Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings button for about 5 seconds until the Power light begins to blink 3 Release the restore factory settings button and wait for the router to restart and for the Power light to stop
136. sk your service provider whether they require a PPP over Ethernet PPPoE login see Troubleshooting PPPoE on page 7 7 You might have incorrectly set the service name user name or password Review your router s Basic Settings screen Your service provider might check for your computer s host name Assign the computer Host Name of your ISP account to the wireless router on the Basic Settings screen Your service provider might only allow one Ethernet MAC address to connect to the Internet and check for your computer s MAC address If this is the case Inform your service provider that you have bought a new network device and ask them to use the wireless router s MAC address or Configure your router to spoof your computer s MAC address On the Basic Settings screen in the Router MAC Address section select Use this Computer s MAC Address and click Apply Then restart your network in the correct sequence see the NETGEAR Wireless Router Setup Manual for instructions Troubleshooting PPPoE If you are using PPPoE try troubleshooting your Internet connection To troubleshoot a PPPoE connection 1 2 3 Log in to the wireless router Select Router Status under Maintenance on the main menu Click Connection Status If all of the steps indicate OK then your PPPoE connection is up and working If any of the steps indicate Failed you can attempt to reconnect by clicking Connect The wir
137. st also have the correct SSID and wireless security settings to access the wireless router The MAC address is a network device s unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 It can usually be found on the bottom of the wireless card or network interface device If you do not have access to the physical label you can display the MAC address using the network configuration utilities of the computer In WindowsXP for example typing the ipconfig all command in an MSDOS command prompt window displays the MAC address as Physical Address You might also find the MAC addresses in the router s Attached Devices screen To restrict access based on MAC addresses 1 Select Wireless Settings under Advanced in the main menu 2 Inthe Advanced Wireless Settings screen click Setup Access List to display the Wireless Card Access List Wireless Card Access List Setup Access List Wireless Card Access List Turn Access Control On Device Name Mac Address Cancel Figure 2 11 Safeguarding Your Network 2 19 v1 2 January 2009 NETGEAR Wireless N Router User Manual 3 Click Add to add a wireless device to the wireless access control list The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses Wireless Card Access Setup Available Wi
138. stination IP Address field enter the IP address of the final destination In the IP Subnet Mask field enter the IP subnet mask for this destination If the destination is a single host enter 255 255 255 255 8 Inthe Gateway IP Address field enter the gateway IP address which must be a router on the same LAN segment as the WNR2000 router 9 Inthe Metric field enter a number between 1 and 15 as the metric value This represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 10 Click Apply to have the static route entered into the table Wireless Repeating Also Called WDS The WNR2000 router can be used with a wireless access point AP to build large bridged wireless networks Wireless repeating is a type of Wireless Distribution System WDS Warning If you use the wireless repeating function your options for wireless security AN are limited to None or WEP For more information about wireless security see Chapter 2 Safeguarding Your Network The following figure shows a wireless repeating scenario This wireless computer is This wireless computer is associated with AP 1 associated With Al 2 a Internet AP 2 is in Repeater mode Miodem Wireless Router WNR2000 AP 1 is in Wireless Base Station mode Figure 4 7 4 12 Customizing Your Network Settings v1 2 January 2009 NETGEAR
139. t Forwarding Port Triggering Please select the service type O Port Forwarding Port Triggering C Disable Port Triggering Port Triggering Timeout in minutes Post Triggering Portmap Table Enable Serves Name Service Type Required Inbouml Comection Service User oll m diaipad_1 TCP 51200 TCPIUDP 51200 51200 any oO M dialpad_2 TCP 1201 TCP UDP 51201 51201 any o3 v quicktime TCP 554 TCPIUDP 6970 6990 any Figure 5 6 Fine Tuning Your Network 5 13 v1 2 January 2009 NETGEAR Wireless N Router User Manual Using Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers to access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network Note If you use applications such as multiplayer gaming peer to peer connections real gt time communications such as instant messaging or remote assistance a feature in Windows XP you should enable UPnP To turn on Universal Plug and Play 1 Select UPnP under Advanced the main menu The UPnP screen displays UPnP Turn UPnP On Advertisement Period in minutes 30 Advertisement Time To Live in haps 0 PnP Portmap Table Active Protocol int Port Ext Port IP Address Yes TCP 9198 11913 192 168 0 2 Yes UDP 339 7102 192 168 0 2 Figure 5 7 2 The available settings and information displ
140. t Password screen Set Password Old Password New Password Repeat New Password Figure 2 13 2 To change the password first enter the old password then enter the new password twice 3 Click Apply Backing Up Your Configuration The configuration settings of the WNR2000 router are stored within the router in a configuration file You can back up save this file and retrieve it later NETGEAR recommends that you save your configuration file after you complete the configuration If the router fails or becomes corrupted or an administrator password is lost you can easily re create your configuration by restoring the configuration file For instructions on saving and restoring your configuration file see Managing the Configuration File on page 6 7 x Tip Before saving your configuration file change the administrator password to the LOs default password Then change it again after you have saved the configuration file If you save the file with a new password and then you later forget the new password you will have to reset the router back to the factory defaults and log in using the default password of password This means you will have to re enter all the router configuration settings 2 22 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Understanding Your Firewall Your Wireless N Router Model WNR2000 contains a true firewall to
141. ter s LAN IP address e Primary DNS server if you entered a primary DNS address in the Basic Settings screen otherwise the router s LAN IP address e Secondary DNS server if you entered a secondary DNS address in the Basic Settings screen To use another device on your network as the DHCP server or to manually specify the network settings of all of your computers clear the Use Router as DHCP Server check box Otherwise leave it selected If this service is not selected and no other DHCP server is available on your network you need to set your computers IP addresses manually or they will not be able to access the router 4 4 Customizing Your Network Settings v1 2 January 2009 NETGEAR Wireless N Router User Manual Using Address Reservation When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the router s DHCP server Reserved IP addresses should be assigned to computers or servers that require permanent IP settings Address Reservation IP Address Device Name MAC Address Figure 4 2 To reserve an IP address 1 Click Add 2 Inthe IP Address field enter the IP address to assign to the computer or server Choose an IP address from the router s LAN subnet such as 192 168 1 x 3 Enter the MAC address of the computer or server i i Tip If the computer is already present on your network you can copy its MAC 5 addres
142. tings menu select Use this Computer s MAC Address Click Apply to save your settings Restart the network in the correct sequence Check the Test light to verify correct router operation If the Test light does not turn off within 2 minutes after you turn the router on reset the router according to the instructions in Restoring the Default Configuration and Password on page 7 12 Troubleshooting Basic Functions After you turn on power to the router the following sequence of events should occur 1 When power is first applied verify that the Power light Dis on 2 Verify that the power light turns amber within a few seconds indicating that the self test procedure is running 7 2 Troubleshooting v1 2 January 2009 NETGEAR Wireless N Router User Manual 3 After approximately 20 seconds verify that The color of the power light changes to green The LAN port lights are lit for any local ports that are connected If a port s light is lit a link has been established to the connected device If a LAN port is connected to a 100 Mbps device verify that the port s light is green If the port is 10 Mbps the light will be amber c The Internet port is connected and its light is lit 4 If you have enabled WPS security verify that the push button stops blinking and changes to green otherwise the push button light should be off If the correct behavior does not occur see the appropriate following section The
143. tings under Maintenance in the main menu The Backup Settings screen displays Backup Settings Save a Copy of Current Settings Backup Restore Saved Setting from a File Browse Restore Revert to Factory Default Settings Erase Figure 6 5 The following sections describe the three available options Backing Up and Restoring the Configuration The Restore and Backup options in the Settings Backup screen let you save and retrieve a file containing your router s configuration settings To save your settings click Backup Your browser extracts the configuration file from the router and prompts you for a location on your computer to store the file You can give the file a meaningful name at this time such as comcast cfg Tip Before saving your configuration file change the administrator password to the O default password Then change it again after you have saved the configuration file l If you forget the password you will need to reset the configuration to factory defaults TAS To restore your settings from a saved configuration file enter the full path to the file on your computer or click Browse to browse to the file When you have located it click Restore to send the file to the router The router then reboots automatically AN Warning Do not interrupt the reboot process 6 8 Using Network Monitoring Tools v1 2 January 2009 NETGEAR Wireless N Router User Ma
144. ts Up Time The time elapsed since this port acquired the link Poll Interval The intervals at which the statistics are updated in this screen To change the polling frequency enter a time in seconds in the Poll Interval field and click Set Interval To stop the polling entirely click Stop Using Network Monitoring Tools v1 2 January 2009 NETGEAR Wireless N Router User Manual Viewing a List of Attached Devices The Attached Devices screen contains a table of all IP devices that the router has discovered on the local network Select Attached Devices under Maintenance in the main menu to view the table Attached Devices iP Address Device Name MAC Address _1 192 168 0 2 emachine 00 48 54 80 d7 d3 Refresh Figure 6 4 For each device the table shows the IP address NetBIOS host name or device name if available and the Ethernet MAC address To force the router to look for attached devices click Refresh p Note If the router is rebooted the table data is lost until the router rediscovers the devices Managing the Configuration File The configuration settings of the WNR2000 router are stored within the router in a configuration file You can back up save this file to your computer restore it or reset it to the factory default settings Using Network Monitoring Tools 6 7 v1 2 January 2009 NETGEAR Wireless N Router User Manual Select Backup Set
145. u can usually determine this information by contacting the publisher of the application or user groups or newsgroups Es Note Only one computer at a time can use the triggered application Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual How Port Forwarding Changes the Communication Process In both of the preceding examples your computer initiates an application session with a server computer on the Internet However you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network Normally your router ignores any inbound traffic that is not a response to your own outbound traffic You can configure exceptions to this default rule by using the port forwarding feature A typical application of port forwarding can be shown by reversing the client server relationship from our previous Web server example In this case a remote computer s browser needs to access a Web server running on a computer in your local network Using port forwarding you can tell the router When you receive incoming traffic on port 80 the standard port number for a Web server process forward it to the local computer at 192 168 1 123 The following sequence shows the effects of the port forwarding rule you have defined 1 The user of a remote computer opens Internet Explorer and requests a Web page from www example com which resolves to the public IP
146. urity settings of your router 1 Log in to the router as described in Logging In To Your Wireless Router on page 1 2 2 6 Safeguarding Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual 2 Select Wireless Settings under Setup in the main menu The Wireless Settings screen displays Wireless Settings Wireless Network Name SSID NETGEAR Region Select Region Channel Auto Mode Up to 145Mbps Security Options None Owep O WPA PSK TKIP O WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES Figure 2 2 The available settings in this screen are e Name SSID The SSID is also known as the wireless network name Enter a value of up to 32 alphanumeric characters When more than one wireless network is active different wireless network names provide a way to separate the traffic For a wireless device to participate in a particular wireless network it must be configured with the SSID for that network The WNR2000 default SSID is NETGEAR You can disable this broadcast as described in Viewing Advanced Wireless Settings on page 2 12 e Region This field identifies the region where the WNR2000 router can be used It might not be legal to operate the wireless features of the wireless router in a region other than one of those identified in this field Note The region selection feature might not be available in all countries Safeguarding Your Network
147. urn off the wireless router and computers 3 Plug in the modem and turn it on Wait 2 minutes 7 1 v1 2 January 2009 NETGEAR Wireless N Router User Manual 4 Turn on the wireless router and wait 1 minute 5 Turn on the computers Make sure that the Ethernet cables are securely plugged in e The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is plugged in securely and the modem and wireless router are turned on e For each powered on computer connected to the wireless router by an Ethernet cable the corresponding numbered router LAN port light is on Make sure that the wireless settings in the computer and router match exactly e Fora wirelessly connected computer the wireless network name SSID and WEP or WPA security settings of the router and wireless computer must match exactly e Ifyou have enabled the wireless router to restrict wireless access by MAC address you must add the wireless computer s MAC address to the router s wireless card access list Make sure that the network settings of the computer are correct e LAN connected computers must be configured to obtain an IP address automatically using DHCP For more information see the links in Appendix B Related Documents e Some cable modem services require you to use the MAC address of the computer registered on the account If so in the Router MAC Address section of the Basic Set
148. ute telling your router that 134 177 0 0 should be accessed through the ISDN router at 192 168 1 100 In this example e The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses 4 10 Customizing Your Network Settings v1 2 January 2009 NETGEAR Wireless N Router User Manual The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192 168 1 100 A Metric value of 1 will work since the ISDN router is on the LAN Private is selected only as a precautionary security measure in case RIP is activated To add or edit a static route 1 Select Static Routes under Advanced in the main menu The Static Routes screen displays Static Routes 2 Active Name Destination Gateway Figure 4 5 2 Click Add to expand the Static Routes screen Static Routes Route Name CO Private Active Destination IP Address IP Subnet Mask Gateway IP Address Metric Figure 4 6 3 Inthe Route Name field enter a name for this static route This is for identification purposes only 4 Select the Private check box if you want to limit access to the LAN only If Private is selected the static route is not reported in RIP 5 Select the Active check box to make this route effective Customizing Your Network Settings 4 11 v1 2 January 2009 NETGEAR Wireless N Router User Manual 6 Inthe De
149. v1 2 January 2009 NETGEAR Wireless N Router User Manual The wireless router supports two modes of the wireless repeating function and allows you to control wireless client association Wireless Base Station mode The wireless router acts as the parent AP bridging traffic to and from the child repeater AP as well as handling wireless and wired local computers To configure this mode you must know the MAC addresses of the child repeater AP Wireless Repeater mode The wireless router sends all traffic from its local wireless or wired computers to a remote AP To configure this mode you must know the MAC address of the remote parent AP Disable Wireless Client Association Usually this check box is cleared so that the router is an access point for wireless computers If this check box is selected the router communicates wirelessly only with other APs whose MAC addresses are listed in this screen The router still communicates with wire connected LAN devices Setting Up the Base Station The wireless repeating function works only in hub and spoke mode The units cannot be daisy chained You must know the wireless settings for both units You must know the MAC address of the remote unit First set up the base station and then set up the repeater To set up the base station 1 Set up both units with exactly the same wireless settings SSID mode channel and security Note that the wireless security option must be set to None or
150. ver is active for the LAN attached devices IP Subnet Mask The IP subnet mask being used by the Ethernet LAN port of the router The default is 255 255 255 0 Using Network Monitoring Tools 6 3 v1 2 January 2009 NETGEAR Wireless N Router User Manual Table 6 1 Wireless Router Status Fields continued Field Description Wireless Port The following settings apply to the wireless port of the router Name SSID The wireless network name SSID being used by the wireless port of the router The default is NETGEAR Region The geographic region where the router is being used It might be illegal to use the wireless features of the router in some parts of the world Channel Identifies the channel of the wireless port being used Click the link to the online document Wireless Networking Basics in Appendix B for the frequencies used on each channel Mode Indicates the wireless communication mode Up to 54 Mbps Up to 145 Mbps e Up to 300 Mbps in this mode there are two channels a primary channel P and a secondary channel S Wireless AP Indicates whether the radio feature of the router is enabled If not enabled the Wireless LED on the front panel is off Broadcast Name Indicates whether the router is broadcasting its SSID Wi Fi Protected Setup Indicates whether the router s PIN is enabled and whether the router is configured for Push N Connect Wi Fi
151. vice 7 Click Apply The service appears in the list in the Port Forwarding Port Triggering screen 5 8 Fine Tuning Your Network v1 2 January 2009 NETGEAR Wireless N Router User Manual Editing or Deleting a Port Forwarding Entry To edit or delete a port forwarding entry 1 2 3 In the table select the button next to the service name l Server Name Start Port End Port Server IP Address J 1 FTP 20 21 192 168 1 2 Edit Service I Delete Service Figure 5 3 Click Edit Service or Delete Service to make changes Click Apply Application Example Making a Local Web Server Public If you host a Web server on your local network you can use port forwarding to allow Web requests from anyone on the Internet to reach your Web server To make a local Web server public 1 Assign your Web server either a fixed IP address or a dynamic IP address using DHCP address reservation as explained in Using Address Reservation on page 4 5 In this example your router will always give your Web server an IP address of 192 168 1 33 2 Inthe Port Forwarding screen configure the router to forward the HTTP service to the local address of your Web server at 192 168 1 33 HTTP port 80 is the standard protocol for Web servers 3 Optional Register a host name with a Dynamic DNS service and configure your router to use the name as described in Using a Dynamic DNS Service on page 4 6 To access your Web
152. vice provided by DynDNS org You must first visit their website at www dyndns org and obtain an account and host name which you specify in the router Then whenever your ISP assigned IP address changes your router automatically contacts the Dynamic DNS service provider logs in to your account and registers your new IP address If your host name is hostname for example you can reach your router at hostname dyndns org Select Dynamic DNS under Advanced in the main menu The Dynamic DNS screen displays Dynamic DNS Use a Dynamic DNS Service Service Provider www DynDNS org Host Name User Name Password Cluse Wildcards Apply Cancel Show Status Figure 4 3 4 6 Customizing Your Network Settings v1 2 January 2009 NETGEAR Wireless N Router User Manual To configure for a Dynamic DNS service 1 Be CBee oN A Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider list For example for DynDNS org select www dynDNS org Select the Use a Dynamic DNS Service check box Select the name of your Dynamic DNS service provider Enter the host name or domain name that your Dynamic DNS service provider gave you Enter the user name for your Dynamic DNS account This is the name that you use to log in to your account not your host name Enter the password or key for your Dynamic DNS account If your Dynamic DNS provider allows the us
153. your ISP s primary DNS server If a secondary DNS server address is available enter it also Note If you enter or change a DNS address restart the computers on your network so that these settings take effect Setting Up and Testing Basic Wireless Connectivity Note If you use a wireless computer to change wireless settings you might be Es disconnected when you click Apply Reconfigure your wireless adapter to match the new settings or access the router from a wired computer to make any further changes Follow these instructions to set up and test basic wireless connectivity Once you have established basic wireless connectivity you can enable security settings appropriate to your needs Configuring Basic Connectivity 1 11 v1 2 January 2009 NETGEAR Wireless N Router User Manual 1 Select Wireless Settings under Setup in the main menu of the WNR2000 router Wireless Settings Wireless Network Name SSID NETGEAR Region Select Region Channel Auto Mode Up to 145Mbps Security Options None Owep OWPA PSK TKIP OWPA2 PSK AES O WPA PSK TKIP WWPA2 PSK AES Figure 1 10 2 For the wireless network name SSID use the default name or choose a suitable descriptive name In the Name SSID field you can enter a value of up to 32 alphanumeric characters The default SSID is NETGEAR Note The SSID is case sensitive NETGEAR is not the same as nETgear
154. ype ping followed by the IP address of the router as in this example ping www routerlogin net 3 Click OK You should see a message like this one Pinging lt IP address gt with 32 bytes of data If the path is working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly you could have one of the following problems e Wrong physical connections Fora wired connection make sure that the numbered LAN port light is on for the port to which you are connected If the light is off follow the instructions in Troubleshooting Basic Functions on page 7 2 Check that the appropriate LEDs are on for your network devices If your router and computer are connected to a separate Ethernet switch make sure that the link lights are on for the switch ports that are connected to your computer and router e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet Troubleshooting 7 9 v1 2 January 2009 NETGEAR Wireless N Router User Manual Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly test the path from your computer t

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