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Netgear DG834GV v2 User's Manual

1. v1 0 September 2006 Troubleshooting tbe ISP ODIO siirsin isa Rep n tabo bnt i aenieei 8 4 PEP SIMI eem 8 4 Oblaining a WAN N lc 2 8 5 Troubleshooting PPPOE or PPPOA 1 11 rra attt a ra tk ER pa o aat as ath 8 6 Troubleshooting Internet Browsing Lise cierre tit tania nhe t aki aneaeousie 8 7 Troubleshooting a TCP IP Network Using the Ping Utility seeeeeeeeeese 8 7 Testing the LAN Path to Your Powter 2 i tin bs a Ea ee Ed i EO ERR 8 7 Testing the Path from Your Computer to a Remote Device aseeseen 8 8 Restoring the Default Configuration and Password see 8 9 Usma the RST er uro MUROS PHP 8 9 Probleme Wilt Dat ahd ED eet Am ToS 8 9 Appendix A Technical Specifications Appendix B Related Documents v1 0 September 2006 Chapter 1 About This Manual This chapter describes the intended audience scope conventions and formats of this manual Audience Scope Conventions and Formats This reference manual assumes that the reader has basic to intermediate computer and Internet skills However basic computer network Internet firewall and VPN technologies tutorial information is provided in the Appendices and on the Netgear website Note Product updates are available on the NETGEAR Inc Web site at http kbserver netgear com products DG834GV asp This guide uses the following typographical conventions Table 1 1 italics Emphasis book
2. DG634GV Integrated ADSL Modem and Wireless Router Resource CD including this guide Two plastic feet that can be used to stand the Integrated ADSL Modem Wireless Router with Voice on end Warranty and Support Information cards If any of the parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton including the original packing materials in case you need to return the product for repair Introduction 2 7 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model The Router s Front Panel The front panel shown below contains status LEDs 1 Figure 2 1 You can use the LEDs to verify various conditions Table 2 1 describes each LED Table 2 1 LED Descriptions Label Activity Description On Green Power is supplied to the router 1 Power On Red Power on Self test failure or device malfunction Off Power is not supplied to the router On Amber System is not ready or failed to start up 2 Test Blink Amber The system is initializing Off The system is ready and running On Green ADSL is synchronized 3 ADSL Blink Green DSL is attempting to synchronize Off No link is detected on this port or modem is not powered on 2 8 Introduction v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Table 2 1 LED Descriptions continued
3. Note To restore the factory default configuration settings without knowing the login password or IP address you must use the Default Reset button on the rear panel of the modem router See The Router s Rear Panel on page 2 9 6 2 Managing Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Upgrading the Modem Router s Firmware The software of the Integrated ADSL Modem Wireless Router with Voice is stored in FLASH memory and can be upgraded as new software is released by NETGEAR Upgrade files can be downloaded from NETGEAR s Web site If the upgrade file is compressed ZIP file you must first extract the binary BIN or IMG file before uploading it to the modem router How to Upgrade the Modem Router Firmware NETGEAR recommends that you back up your configuration before doing a firmware upgrade After the upgrade is complete you may need to restore your configuration settings 1 Download and unzip the new software file from NETGEAR The Web browser used to upload new firmware into the modem router must support HTTP uploads NETGEAR recommends using Microsoft Internet Explorer 5 0 or above or Netscape Navigator 4 7 or above 2 Log in to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever User Name Password and LAN address you have ch
4. Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 4 Specify what external addresses will be allowed to access the modem router s remote management For security restrict access to as few external IP addresses as practical e To allow access from any IP address on the Internet select Everyone e To allow access from a range of IP addresses on the Internet select IP address range Enter a beginning and ending IP address to define the allowed range To allow access from a single IP address on the Internet select Only this Computer Enter the IP address that will be allowed access 5 Specify the Port Number that will be used for accessing the management interface Web browser access normally uses the standard HTTP service port 80 For greater security you can change the remote management Web interface to a custom port by entering that number in the box provided Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 6 Click Apply to have your changes take effect When accessing your modem router from the Internet you will type your modem router s WAN IP address in your browser s Address in IE or Location in Netscape box followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8080 enter in your browser http 134
5. Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model How to Configure Static Routes 1 Log in to the router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever User Name Password and LAN address you have chosen for the router From the Main Menu of the browser interface under Advanced click Static Routes to view the Static Routes menu shown in Figure 7 6 Static Routes Active Name Destination Gateway Figure 7 6 To add or edit a Static Route a Click the Edit button to open the Edit Menu shown in Figure 7 7 Static Routes Route Name isdn rtr M Private IV Active Destination IP Address 134 177 IP Subnet Mask 255 Gateway IP Address 192 168 Metric Apply Cancel nm en a Figure 7 7 b Type a route name for this static route in the Route Name box under the table This is for identification purpose only c Select Private if you want to limit access to the LAN only The static route will not be reported in RIP d Select Active to make this route effective Advanced Configuration 7 13 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e Type the Destination IP Address of the final destination f Type the IP Subnet Mask for this destination If the destination is a single host type 255 255 25
6. Danish Modem and Wireless Router with Voice Model DG834GV overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erklart NETGEAR Inc dass sich das Ger t Integrated ADSL Modem and German Wireless Router with Voice Model DG834GV in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlagigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti Kaesolevaga kinnitab NETGEAR Inc seadme Integrated ADSL Modem and Wireless Estonian Router with Voice Model DG834GV vastavust direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele satetele English Hereby NETGEAR Inc declares that this Integrated ADSL Modem and Wireless Router with Voice Model DG834GV is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espanol Por medio de la presente NETGEAR Inc declara que el Integrated ADSL Modem and Spanish Wireless Router with Voice Model DG834GV cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE EAAnviK ME THN lIAPOYZA NETGEAR Inc AHAONEI OTI Integrated ADSL Modem and Greek Wireless Router with Voice Model DG834GV ZYMMOPOONETAI MPOE TIE OYZIQAEIZ ANAITHZEIZ KAI TIZ AOINE ZXETIKE2 AIATA EIZ TH OAHMIAZ 1999 5 EK Frangais Par la pr sente NETGEAR Inc d clare que l appareil Integrated ADSL Modem and French
7. Dynamic DNS Dynamic DNS services allow remote users to find your network using a domain name when your IP address is not permanently assigned The modem router contains a client that can connect to many popular Dynamic DNS services to register your dynamic IP address e Universal Plug and Play UPnP UPnP is a networking architecture that provides compatibility between networking technologies UPnP compliant routers provide broadband users at home and small businesses with a seamless way to participate in online games videoconferencing and other peer to peer services Virtual Private Networking VPN The Integrated ADSL Modem Wireless Router with Voice provides a secure encrypted connection between your local area network LAN and remote networks or clients It includes the following VPN features e Supports 5 VPN connections e Supports industry standard VPN protocols The Integrated ADSL Modem Wireless Router with Voice supports standard Manual or IKE keying methods standard MD5 and SHA 1 authentication methods and standard DES and 3DES encryption methods It is compatible with many other VPN products e Supports 3DES encryption for maximum security e VPN Wizard based on VPNC recommended settings Auto Sensing and Auto Uplink LAN Ethernet Connections With its internal 4 port 10 100 switch the DG834GV can connect to either a 10 Mbps standard Ethernet network or a 100 Mbps Fast Ethernet network The local LAN ports are autosen
8. Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV NETGEAR NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA 202 10169 01 September 2006 2006 by NETGEAR Inc All rights reserved Trademarks NETGEAR is a trademark of Netgear Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Federal Communications Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular ins
9. e A powerful true firewall e 802 11g standards based wireless networking e Easy Web based setup for installation and management e Extensive Internet protocol support e Trustworthy VPN Communications over the Internet e VPN Wizard for easy VPN configuration e Auto Sensing and Auto Uplink LAN Ethernet connections e Content filtering These features are discussed below A Powerful True Firewall Unlike simple Internet sharing NAT routers the DG834GV is a true firewall using stateful packet inspection to defend against hacker attacks Its firewall features include e Denial of Service DoS protection Automatically detects and thwarts Denial of Service DoS attacks such as Ping of Death SYN Flood LAND Attack and IP Spoofing e Blocks unwanted traffic from the Internet to your LAN e Blocks access from your LAN to Internet locations or services that you specify as off limits e Logs security incidents The DG834GV will log security events such as blocked incoming traffic port scans attacks and administrator logins You can configure the modem router to email the log to you at specified intervals You can also configure the modem router to send immediate alert messages to your email address or email pager whenever a significant event occurs 2 2 Introduction v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 802 11 Standards based Wireless Networking T
10. ADSL Port MAC Address 00 0f b5 d2 83 1d IP Address oo Network Type PPPoE IP Subnet Mask Gateway IP Address Domain Name Server LAN Port MAC Address 00 0f b5 d2 83 1 IP Address 192 168 0 1 DHCP on IP Subnet Mask 255 255 255 0 Modem ADSL Firmware Version 5 00 02 00 Modem Status Connecting DownStream Connection 0 kbps Speed UpStream Connection 0 kbps Speed VPI 8 Vcl 35 Wireless Port Name SSID NETGEAR Region USA Channel 11 Wireless AP Enabled Broadcast Name Enabled Show Statistics Connection Status Figure 6 3 The Modem Router Status menu provides status and usage information Managing Your Network 6 5 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model This screen shows the following parameters Table 6 1 Menu 3 2 Modem Router Status Fields Field Description Account Name The Host Name assigned to the modem router in the Basic Settings menu Firmware Version ADSL Port MAC Address IP Address Network Type IP Subnet Mask Domain Name Server DNS This field displays the modem router firmware version These parameters apply to the Internet ADSL port of the modem router This field displays the Ethernet MAC address being used by the Internet ADSL port of the modem router This field displays the IP address being used by the Internet ADSL port of the modem router If no addres
11. Wireless Router with Voice Model DG834GV est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Con la presente NETGEAR Inc dichiara che questo Integrated ADSL Modem and Italian Wireless Router with Voice Model DG834GV conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o NETGEAR Inc deklarc ka Integrated ADSL Modem and Wireless Router with Latvian Voice Model DG834GV atbilst Direktivas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajiem noteikumiem v1 0 September 2006 Lietuvio Siuo NETGEAR Inc deklaruoja kad Sis Integrated ADSL Modem and Wireless Router Lithuanian with Voice Model DG834GV atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Hierbij verklaart NETGEAR Inc dat het toestel Integrated ADSL Modem and Wireless Dutch Router with Voice Model DG834GV in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Malti Hawnhekk NETGEAR Inc jiddikjara li dan Integrated ADSL Modem and Wireless Maltese Router with Voice Model DG834GV jikkonforma mal tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Alul rott NETGEAR Inc nyilatkozom hogy a Integrated ADSL Modem and Wireless Hungarian Router with
12. concreti tik enti irendi kb icona aaa IL ae va Elke ean 6 17 Connguring Remote Management 5 recipes e e ena mp EePRU te FFFRUA Un M Fere vo par EEC RUM PEERUPUE RR 6 17 Chapter 7 Advanced Configuration Configuring Advanced Security 2 ieisisscacicese seismic siaii ka taa dot iia 7 1 gung Up A Default DMZ SOLVE cori aa a tb pe d i i a e dta 7 2 Connect Automatically as Reguired cec tat e RE REM EXER ETE Aaa iE 7 3 Disable Port Scan and DOS Protection 14 sisi sisse stesse aae ta sut daten stk daa 7 3 Respond to Ping on Internet WAN Port 1 isecieakn he ttna a kr bak tL kun na E coa ti 7 4 ky aa te er Ea 7 4 AFTON LAN IP Do mee 7 4 DAGI areae e e a E 7 6 How to Configure LAN TCP IP SOUS scciiscessccccccscssioeccstes smisennss iduaduens rhe 7 9 Coniournnd Dy Malte DNG e Mm 7 10 How to Conigure Dee DNG scusnmnancietinicusemsinibienienainaseeaene 7 10 Using Stati ROUTES e 7 12 Static Boule Fee AN UID uiui pr ew eh a ih elds UR NR Saa aai eda naa aai ad aa IDE 7 12 How to Configure Statie ROUTES e Enan E 7 13 Universal Plug and Play UPDP ssssecisscsssensrssacssasszssieatensvaveid sansaatee a 7 14 Chapter 8 Troubleshooting Base TICLE Seenaa EEEE EEE AAEE ba EREA EEA 8 1 Power LELIE Oinen 8 2 Test LED Never Turns On or Test LED Stays GOD 5 im tem hee s ad ex ian 8 2 LAN or Internet Port LEDS Not ON 22e dr p rt i ad ra rd dad 8 3 Troubleshooting the Web Configuration Interface seseseeeees 8 3
13. the table shows the IP address Device Name if available and the Ethernet MAC address Note that if the modem router is rebooted the table data 1s lost until the modem router rediscovers the devices To force the modem router to look for attached devices click the Refresh button Viewing Selecting and Saving Logged Information The modem router will log security related events such as denied incoming service requests hacker probes and administrator logins If you enabled content filtering in the Block Sites menu the Logs page can show you when someone on your network tries to access a blocked site If you enabled e mail notification you will receive these logs in an e mail message If you do not have e mail notification enabled you can view the logs by clicking the Logs link in the Content Filtering section of the main menu 6 10 Managing Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model An example of the logs file is shown below Logs Current time 2002 09 08 16 49 55 Sun 2002 09 08 12 00 18 Starting Voice Sun 2002 09 08 12 04 43 Administrator logi Sun 2002 09 08 i Router start up Sun 2002 09 08 Administrator logi Sun 2002 09 08 Administrator logi Sun 2002 09 08 o z Administrator logi Sun 2002 09 08 Administrator logi Refresh Clear Log Send Log Include in Log v Attempted access to blocked sites Connecti
14. 177 0 123 8080 Note In this case the http must be included in the address 6 18 Managing Your Network v1 0 September 2006 Chapter 7 Advanced Configuration This chapter describes how to configure the advanced features of your Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Configuring Advanced Security The Integrated ADSL Modem and Wireless Router with Voice Model DG834GV provides a variety of advanced features such as Setting up a Demilitarized Zone DMZ Server Connecting Automatically as Required Disabling Port Scan and DOS Protection Responding to a Ping on the Internet WAN Port MTU Size Flexibility on configuring your LAN TCP IP settings Using the Router as a DHCP Server Configuring Dynamic DNS Configuring Static Routes These features are discussed below Advanced Configuration 7 1 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Setting Up A Default DMZ Server The Default DMZ Server feature is helpful when using some online games and videoconferencing applications that are incompatible with NAT The modem router is programmed to recognize some of these applications and to work properly with them but there are other applications that may not function well In some cases one local computer can run the application properly if that computer s IP address is entered as the Default DMZ Server W
15. Any Never Add Edit Move Delete Inbound Services Enable Service Name Action LAN Server IP address WAN Users Log Default Yes Any BLOCK always Any Any Never Add Edit Move Delete Figure 5 4 e To edit an existing rule select its button on the left side of the table and click Edit e To delete an existing rule select its button on the left side of the table and click Delete To move an existing rule to a different position in the table select its button on the left side of the table and click Move At the script prompt enter the number of the desired new position and click OK Inbound Rules Port Forwarding Because the DG834GV uses Network Address Translation NAT your network presents only one IP address to the Internet and outside users cannot directly address any of your local computers However by defining an inbound rule you can make a local server for example a Web server or game server visible and available to the Internet The rule tells the modem router to direct inbound traffic for a particular service to one local server based on the destination port number This is also known as port forwarding Note Some residential broadband ISP accounts do not allow you to run any server processes such as a Web or FTP server from your location Your ISP may periodically check for servers and may suspend your account if it discovers any active services at your location If you are unsure refer to the Acceptable
16. Chapter link at the top right of any page in the chapter you want to print The PDF version of the chapter you were viewing opens in a browser window Your computer must have the free Adobe Acrobat reader installed in order to view and print PDF files The Acrobat reader is available on the Adobe Web site at http www adobe com 1 2 About This Manual v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Click the print icon in the upper left of the window Tip If your printer supports printing two pages on a single sheet of paper you can E save paper and printer ink by selecting this feature Printing the Full Manual Use the Complete PDF Manual link at the top left of any page Click the Complete PDF Manual link at the top left of any page in the manual The PDF version of the complete manual opens in a browser window Click the print icon in the upper left of the window Tip If your printer supports printing two pages on a single sheet of paper you can save paper and printer ink by selecting this feature Z2 About This Manual 1 3 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 1 4 About This Manual v1 0 September 2006 Chapter 2 Introduction This chapter describes the features of the NETGEAR Integrated ADSL Modem and Wireless Router with Voice Mod
17. Ju WAN Users Address Range start 134 Ji Jes finish 134 r7 jgg 254 Y Not Match Back Cancel Figure 5 6 5 8 Protecting Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Considerations for Inbound Rules If your external IP address is assigned dynamically by your ISP the IP address may change periodically as the DHCP lease expires Consider using the Dynamic DNS feature in the Advanced menu so that external users can always find your network If the IP address of the local server computer is assigned by DHCP it may change when the computer is rebooted To avoid this use the Reserved IP address feature in the LAN IP menu to keep the computer s IP address constant Local computers must access the local server using the computer s local LAN address 192 168 0 11 in the example above Attempts by local computers to access the server using the external WAN IP address will fail Outbound Rules Service Blocking The DG834GV allows you to block the use of certain Internet services by computers on your network This is called service blocking or port filtering You can define an outbound rule to block Internet access from a local computer based on e IP address of the local computer source address e IP address of the Internet site being contacted destination address e Time of day e Type of service being requested service port number F
18. Network 5 7 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e WAN Users These settings determine which packets are covered by the rule based on their source WAN IP address Select the desired option Any all IP addresses are covered by this rule Address range if this option is selected you must enter the Start and Finish fields Single address enter the required address in the Start field e Log You can select whether the traffic will be logged The choices are Never no log entries will be made for this service Always any traffic for this service type will be logged Match traffic of this type which matches the parameters and action will be logged Not match traffic of this type which does not match the parameters and action will be logged Inbound Rule Example Allowing Videoconferencing If you want to allow incoming videoconferencing to be initiated from a restricted range of outside IP addresses such as from a branch office you can create an inbound rule In the example shown here CU SeeMe connections are allowed only from a specified range of external IP addresses In this case we have also specified logging of any incoming CU SeeMe requests that do not match the allowed parameters Inbound Services Service CU SEEME TCP UDP 7648 Action atOWawsys H Send to LAN Server ALES ss J0
19. Turn Access Control On is not selected in the Wireless Station Access List In addition leave the Encryption Strength set to Disabled 7 Click Apply to save your changes ____ Note If you are configuring the modem router from a wireless computer and you change the modem router s SSID channel or security settings you will lose your wireless connection when you click Apply You must then change the wireless settings of your computer to match the firewall s new settings 8 Configure and test your computers for wireless connectivity Program the wireless adapter of your computers to have the same SSID and channel that you configured in the router Check that they have a wireless link and are able to obtain an IP address by DHCP from the modem router Once your computers have basic wireless connectivity to the modem router you can configure the advanced wireless security functions How to Restrict Wireless Access to Your Network By default any wireless PC that is configured with the correct SSID will be allowed access to your wireless network For increased security the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV provides several ways to restrict wireless access to your network e Turn off wireless connectivity completely e Restrict access based on the Wireless Network Name SSID e Restrict access based on the Wireless Card Access List Wireless Configuration 3 7 v1 0 Septembe
20. Voice Model DG834GV megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak Polski Niniejszym NETGEAR Inc ocewiadcza e Integrated ADSL Modem and Wireless Polish Router with Voice Model DG834GV jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s NETGEAR Inc declara que este Integrated ADSL Modem and Wireless Router with Portuguese Voice Model DG834GV est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE Slovensko NETGEAR Inc izjavlja da je ta Integrated ADSL Modem and Wireless Router with Slovenian Voice Model DG834GV v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Slovensky NETGEAR Inc t mto vyhlasuje e Integrated ADSL Modem and Wireless Router with Slovak Voice Model DG834GV sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi NETGEAR Inc vakuuttaa t ten ett Integrated ADSL Modem and Wireless Router with Finnish Voice Model DG834GV tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska H rmed intygar NETGEAR Inc att denna utrustningstyp star verensst mmelse med Swedish de v sentliga egenskapskrav och vriga relevanta bestammelser som framgar av direktiv 1999 5 EG A printed copy of the EU Declar
21. Wireless Access Point This field lets you turn off or turn on the wireless access point built in to the modem router The wireless icon on the front of the modem router will also display the current status of the Wireless Access Point to let you know if it is disabled or enabled The wireless access point must be enabled to allow wireless stations to access the Internet Allow Broadcast of Name SSID If enabled the SSID is broadcast to all Wireless Stations Stations which have no SSID or a null value can then adopt the correct SSID for connections to this Access Point 3 4 Wireless Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Wireless Isolation If enabled Wireless Stations will not be able to communicate with each other or with Stations on the wired network This feature should normally be disabled e Wireless Station Access List By default any wireless computer that is configured with the correct wireless network name or SSID will be allowed access to your wireless network For increased security you can restrict access to the wireless network to only specific computers based on their MAC addresses Click Setup Access List to display the Wireless Station Access List menu Security Options Table 3 1 Wireless Security Options Field Description Disable Wireless security is not used WEP Wired You can select the f
22. currently in daylight savings time Note If your region uses Daylight Savings Time you must manually select Adjust for Daylight Savings Time on the first day of Daylight Savings Time and clear it at the end Enabling Daylight Savings Time will cause one hour to be added to the standard time 4 The modem router has a list of NETGEAR NTP servers If you would prefer to use a particular NTP server as the primary server enter its IP address under Use this NTP Server 5 14 Protecting Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 5 Click Apply to save your settings How to Schedule Firewall Services If you enabled services blocking in the Block Services menu or Port forwarding in the Ports menu you can set up a schedule for when blocking occurs or when access is not restricted 1 Log in to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever Password and LAN address you have chosen for the modem router 2 Select the Schedule link of the Security menu to display menu shown in Figure 5 11 3 To block Internet services based on a schedule select Every Day or select one or more days If you want to limit access completely for the selected days select All Day Otherwise to limit access during certain times for the selected days ent
23. for instructions on configuring WPA settings To configure WPA 802 1x follow these steps 1 Log in at the default LAN address of http 192 168 0 1 with the default user name of admin and default password of password or using whatever LAN address and password you have set up 2 Click Wireless Settings in the Setup section of the main menu of the DG834GV 3 Choose the WPA 802 1x radio button The page will display the WPA 802 1x section 4 Enter the Radius server name IP address 5 Enter the Radius port number 6 Enter the Shared Key 7 Click Apply to save your settings 3 12 Wireless Configuration v1 0 September 2006 Chapter 4 VoIP and Telephone Settings This chapter describes how to configure the telephony features of your Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Configuring the Telephony Settings The Integrated ADSL Modem and Wireless Router with Voice Model DG834GV provides menus to configure and view the telephony settings The settings are organized into two categories VoIP Voice over Internet Protocol settings for internet telephony and PSTN Public Switched Telephone Network settings for analog telephone fallback The menus enable you to perform the following tasks e Configure the VoIP settings e Configure the PSTN settings e View the VoIP status e View the call log These features are discussed below VoIP and Telephone Settings 4 1 v1 0 Septem
24. other Inbound rules WAN to LAN restrict access by outsiders to private resources selectively allowing only specific outside users to access specific resources Outbound rules LAN to WAN determine what outside resources local users can have access to A firewall has two default rules one for inbound traffic and one for outbound The default rules of the DG834GV are e Inbound Block all access from outside except responses to requests from the LAN side e Outbound Allow all access from the LAN side to the outside You can define additional rules that will specify exceptions to the default rules By adding custom rules you can block or allow access based on the service or application source or destination IP addresses and time of day You can also choose to log traffic that matches or does not match the rule you have defined You can change the order of precedence of rules so that the rule that applies most often will take effect first See Order of Precedence for Rules on page 5 11 for more details Protecting Your Network 5 5 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model To access the rules configuration of the DG834GV click the Firewall Rules link on the main menu then click Add for either an Outbound or Inbound Service Firewall Rules Outbound Services Enable Service Name Action LAN Users WAN Servers Log Default Yes Any ALLOW always Any
25. path works correctly test the path from your PC to a remote device From the Windows run menu type PING n 10 IP address where IP address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies Check that your PC has the IP address of your router listed as the default modem router If the IP configuration of your PC is assigned by DHCP this information will not be visible in your PC s Network Control Panel Verify that the IP address of the router is listed as the default modem router as described in Preparing a Computer for Network Access in Appendix B Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device Check that your cable or DSL modem is connected and functioning 8 8 Troubleshooting v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model If your ISP assigned a host name to your PC enter that host name as the Account Name in the Basic Settings menu Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem but some ISPs additionally restrict access to the MAC address o
26. preconfigured Otherwise to set up your Voice account refer to the instructions provided by your Voice Service Provider The Service section of the window is for setting up your SIP Session Initiation Protocol settings SIP is a protocol for creating modifying and terminating telephony sessions over the internet Setting Up the PSTN Settings Use the PSTN Settings menu to set which telephone numbers if any will be diverted to the PSTN line You can specify a prefix that when dialed before the telephone number will cause the call to be diverted to the PSTN line Also specific numbers can always be diverted to the PSTN line 1 Click the PSTN Settings link in the Telephony section of the main menu PSTN Settings PSTN Relay PSTN Prefix PSTN Fixed Relay Tel No 1 Tel No 2 Tel No 3 Tel No 4 These numbers are always sent via PSTN Emergency Tel Na 1 Tel No 2 Tel No 3 Figure 4 2 2 To specify a prefix for diverting calls to the PSTN line edit the entry in the PSTN Prefix text box If you want to use only one character it must be the character If you want to use more than one prefix character the first character can be the character or a digit and all subsequent characters must be digits VoIP and Telephone Settings 4 3 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 3 Add telephone numbers to the PSTN Fixed Rel
27. user name of admin and default password of password or using whatever LAN address and password you have set up 2 Click the Wireless Settings link in the main menu of the DG834GV modem router 3 Choose a suitable descriptive name for the wireless network name SSID In the SSID box enter a value of up to 32 alphanumeric characters The default SSID is Wireless Note The SSID of any wireless access adapters must match the SSID you configure in the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV If they do not match you will not get a wireless connection to the DG834GV 3 6 Wireless Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 4 Set the Region Select the region in which the wireless interface will operate Set the Channel The default channel is 11 This field determines which operating frequency will be used It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point Select a channel that is not being used by any other wireless networks within several hundred feet of your firewall For more information on the wireless channel frequencies please refer to Wireless Communications in Appendix B 6 For initial configuration and test leave the Wireless Card Access List set to allow everyone access by making sure that
28. 10 4 Click Apply to save your changes Setting Times and Scheduling Firewall Services The Integrated ADSL Modem Wireless Router with Voice uses the Network Time Protocol NTP to obtain the current time and date from one of several Network Time Servers on the Internet How to Set Your Time Zone In order to localize the time for your log entries you must specify your Time Zone 1 Login to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever Password and LAN address you have chosen for the modem router Protecting Your Network 5 13 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 2 Select the Schedule link in the Maintenance section of the main menu as shown below Schedule Days v Every Day Sunday Monday Tuesday Wednesday Thursday Friday Saturday Time of day use 24 hour clock v All Day Start Time Hour X Minute End Time Hour Minute Time Zone GMT Greenwich Mean Time Edinburgh London Adjust for Daylight Savings Time Use this NTP Server Current Time 2002 09 08 17 08 55 Figure 5 11 3 Select your time zone This setting will be used for the blocking schedule according to your local time zone and for time stamping log entries Select the Adjust for daylight savings time check box if your time zone is
29. 2 Wireless Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e WEP Wired Equivalent Privacy WEP data encryption provides data security WEP Shared Key authentication and WEP data encryption will block all but the most determined eavesdropper e WPA Wi Fi Protected Access WPA data encryption provides data security The very strong authentication along with dynamic per frame re keying of WPA make it virtually impossible to compromise Because this is a new standard wireless device driver and software availability may be limited Understanding Wireless Settings To configure the Wireless interface of your modem router click the Wireless Settings link in the Setup section of the main menu The Wireless Settings menu will appear similar to that shown below Wireless Settings Wireless Network Name SSID NETGEAR Region USA v Channel 11 Mode g amp b v Wireless Access Point v Enable Wireless Access Point v Allow Broadcast of Name SSID Wireless Isolation Wireless Station Access List Setup Access List Security Options 9 Disable O WEP Wired Equivalent Privacy O WPA PSK Wi Fi Protected Access Pre Shared Key O WPA 802 1x Figure 3 2 Wireless Configuration 3 3 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model The following parameters are in
30. 5 255 g Type the Gateway IP Address which must be a router on the same LAN segment as the router h Type a number between 1 and 15 as the Metric value This represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 4 Click Apply to have the static route entered into the table Universal Plug and Play UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network 1 Click UPnP on the main menu to invoke the UPnP menu UPnP Turn UPnP On Advertisement Period in minutes 30 Advertisement Time To Live in hops 4 UPnP Portmap Table Active Protocol int Port Ext Port IP Address YES UDP 9212 20707 192 168 0 4 YES TCP 10851 53226 192 168 0 4 Apply Cancel fi Refresh Figure 7 8 2 Fill out the UPnP screen Turn UPnP On UPnP can be enabled or disabled for automatic device configuration The default setting for UPnP is enabled If disabled the Router will not allow any device to automatically control the resources such as port forwarding mapping of the Router 7 14 Advanced Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Mod
31. Browsing If your modem router can obtain an IP address but your computer is unable to load any Web pages from the Internet e Your computer may not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP will provide the addresses of one or two DNS servers for your use If you entered a DNS address during the modem router s configuration reboot your computer and verify the DNS address as described in Preparing a Computer for Network Access in Appendix B Alternatively you can configure your computer manually with DNS addresses as explained in your operating system documentation e Your computer may not have the modem router configured as its TCP IP modem router If your computer obtains its information from the modem router by DHCP reboot the computer and verify the modem router address as described in Preparing a Computer for Network Access in Appendix B Troubleshooting a TCP IP Network Using the Ping Utility Most TCP IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply Troubleshooting a TCP IP network is made very easy by using the ping utility in your computer Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up co
32. CCI Statement This equipment is in the second category information equipment to be used in a residential area or an adjacent area thereto and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas When used near a radio or TV receiver it may become the cause of radio interference Read instructions for correct handling Customer Support Refer to the Support Information Card that shipped with your Integrated ADSL Modem and Wireless Router with Voice Model DG834GV World Wide Web NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator URL http www netgear com A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required v1 0 September 2006 Product and Publication Details Model Number DG834GV Publication Date September 2006 Product Family Modem Router Product Name Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Home or Business Product Home Language English Publication Part Number 202 10169 01 Publication Version Number 1 0 vi v1 0 September 2006 Contents Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Chapter 1 About This Manual Audience Scope Conventions and Formats ccccc
33. Key uses a pre shared key to perform the authentication and Fi Protected generate the initial data encryption keys Then it dynamically varies the encryption key Access Pre For a full explanation of WPA see Wireless Communications in Appendix B Shared Key Note Not all wireless adapters support WPA Furthermore client software is required on the client Windows XP and Windows 2000 with Service Pack 3 do include the client software that supports WPA Nevertheless the wireless adapter hardware and driver must also support WPA WPA 802 1x User authentication is implemented using 802 1x and RADIUS servers For a full explanation of WPA see Wireless Communications in Appendix B Fill in the following Radius Server Name IP Address This field is required Enter the name or IP address of the Radius Server on your LAN Radius Port Enter the port number used for connections to the Radius Server Radius Shared Key Enter the desired value for the Radius shared key This key enables the DG834GV to log in to the Radius server and must match the value used on the Radius server How to Set Up and Test Basic Wireless Connectivity Follow the instructions below to set up and test basic wireless connectivity Once you have established basic wireless connectivity you can enable security settings appropriate to your needs 1 Log in to the DG834GV modem router at its default LAN address of http 192 168 0 1 with its default
34. On Green Internet port is connected has an IP address DSL is up no traffic Flicker Green detected Red Traffic is passing through the connected internet port in either 4 Internet Off direction Device attempted to connect but failed Modem powered off or in bridged mode or ADSL connection not present On Green Wireless port is linked 5 Wireless Blink Green Data is being transmitted or received Off No wireless link On Green Registered to SIP server 6 Phone1 Fast blink Talking Phone2 Slow blink Off hook Off Phone not ready 7 FXO On Green PSTN line detected PSTN Blink Talking fallback Off No PSTN line detected The Router s Rear Panel The rear panel of the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Figure 2 2 contains port connections LLLI TL Figure 2 2 IOI LLLI gt SS PS we Introduction 2 9 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Viewed from left to right the rear panel contains the following elements 3 4 5 6 7 RJ 11 ADSL port for connecting the modem router to an ADSL capable telephone wall jack via the ADSL port of an ADSL filter splitter PSTN Public Service Telephone Network port for connecting to a telephone wall jack via the phone port of an ADSL filter splitter Phone Ports for c
35. Use Policy of your ISP 5 6 Protecting Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Remember that allowing inbound services opens holes in your firewall Only enable those ports that are necessary for your network Following are two application examples of inbound rules Inbound Rule Example A Local Public Web Server If you host a public Web server on your local network you can define a rule to allow inbound Web HTTP requests from any outside IP address to the IP address of your Web server at any time of day This rule is shown Inbound Services Service HTTP TCP 80 Action a a Send to LAN Server 192 168 WAN Users mw o A start E finish fo E Hs Neve e Back Cancel Figure 5 5 The parameters are e Service From this list select the application or service to be allowed or blocked The list already displays many common services but you are not limited to these choices Use the Services menu to add any additional services or applications that do not already appear Action Choose how you want this type of traffic to be handled You can block or allow always or you can choose to block or allow according to the schedule you have defined in the Schedule menu Send to LAN Server Enter the IP address of the computer or server on your LAN which will receive the inbound traffic covered by this rule Protecting Your
36. ahtaak 5 9 Order of Precedence for RUES 4 1 m cceiiiesie isti torre eere tte CH dirt Retos pee tado 5 11 ilz mE 5 12 HOW o De me SOVE entm TES 5 12 Setting Times and Scheduling Firewall Services eeeeeeeecceceeeeee eee 5 13 How t Set Your TIMO LONG A DN 5 13 How to Sehedule Firewall Services nerecnenesnmbensninnsinnnnnknnn nnas 5 15 Chapter 6 Managing Your Network Backing Up Restoring or Erasing Your Settings a eeceieccieieeeenese 6 1 How to Back Up the Configuration to a File 4er re Dad ee reta Baia 6 1 How to Restore the Configuration from a File rcr rerit ba ret Ramo ende kereh ea 6 2 How to Erase the Configuration 1 cocsames toe saasuce cta adu rhe etad indes inana S 6 2 v1 0 September 2006 Upgrading the Modem Router amp Fintwere iiic nana ui rasa ue etta sara S Fata YE Spa d avr reina 6 3 How to Upgrade the Modem Router Firmware sees 6 3 Network Management Information 255 edere Ped vus keniana YN RE EEDpR 4 d ARE ER 6 5 Viewing Modem Router Status and Usage Statistics 00 0 eee 6 5 Viewing Attached DOviCES en 6 10 Viewing Selecting and Saving Logged Information sees 6 10 Examples or Log MOSSIUBS cinco israeli eae 6 13 Enabling Security Event E mail Notification nee rrr nnne 6 14 Running Diagnostic Utilities and Rebooting the Modem Router ssssss 6 16 Enabling Remote Managerment 22 2
37. ance Placement and Range Guidelines The operating distance or range of your wireless connection can vary significantly based on the physical placement of the wireless firewall The latency data throughput performance and notebook power consumption also vary depending on your configuration choices Note Failure to follow these guidelines can result in significant performance degradation or inability to wirelessly connect to the router For complete range performance specifications please see Appendix A Technical Specifications For best results place your firewall e Near the center of the area in which your computers will operate e In an elevated location such as a high shelf where the wirelessly connected computers have line of sight access even if through walls e Away from sources of interference such as computers microwaves and cordless phones e With the Antenna tight and in the upright position e Away from large metal surfaces Wireless Configuration 3 1 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model The time it takes to establish a wireless connection can vary depending on both your security settings and placement WEP connections can take slightly longer to establish Also WEP encryption can consume more battery power on a notebook computer Implement Appropriate Wireless Security Note Indoors computers can connect over 802 11g wir
38. arning For security reasons you should avoid using the Default DMZ Server feature A When a computer is designated as the Default DMZ Server it loses much of the protection of the firewall and is exposed to many exploits from the Internet If compromised the computer can be used to attack your network Incoming traffic from the Internet is normally discarded by the modem router unless the traffic is a response to one of your local computers or a service that you have configured in the Ports menu Instead of discarding this traffic you can have it forwarded to one computer on your network This computer is called the Default DMZ Server How to Configure a Default DMZ Server To assign a computer or server to be a Default DMZ server follow these steps 1 Log in to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever Password and LAN address you have chosen for the modem router 7 2 Advanced Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 2 From the Main Menu under Advanced click the WAN Setup link to view the page shown WAN Setup v Connect Automatically as Required C Disable Port Scan and DOS Protection Default DMZ Server 1 Respond to Ping on Internet WAN Port MTU Size in bytes 1492 Figure 7 1 Select the D
39. ation of Conformity certificate for this product is provided in the DG834GV product package Best tigung des Herstellers Importeurs Es wird hiermit best tigt da das Integrated ADSL Modem and Wireless Router with Voice Model DG834GV gem der im BMPT AmtsbIVfg 243 1991 und Vfg 46 1992 aufgef hrten Bestimmungen entst rt ist Das vorschriftsm fige Betreiben einiger Ger te z B Testsender kann jedoch gewissen Beschr nkungen unterliegen Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung v1 0 September 2006 Das Bundesamt f r Zulassungen in der Telekommunikation wurde davon unterrichtet da dieses Ger t auf den Markt gebracht wurde und es ist berechtigt die Serie auf die Erf llung der Vorschriften hin zu berpr fen Certificate of the Manufacturer Importer It is hereby certified that the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV has been suppressed in accordance with the conditions set out in the BMPT AmtsbIVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations Voluntary Control Council for Interference V
40. ay and Emergency groups as required Any numbers entered into either of these sections will always be diverted to the traditional analogue PSTN line without the need for dialing the PSTN prefix 4 Click the Apply button to save your settings Viewing the Voice Status The VoIP Status menu shows the current status of the Voice over IP connection Click on the VoIP Status link in the Telephony section of the main menu VoIP Status Line 1 Display Name Telephone Number Line 1 Status Hook State ON Registration State Idle Message Waiting No Line 2 Display Name Telephone Number Line 2 Status Hook State ON Registration State Idle Message Waiting No Tftp Connection Last Attempt Time Last Update Time Config File Information Default Figure 4 3 4 4 VoIP and Telephone Settings v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Line 1 Line 2 e Display Name is the name you chose when you first opened your account Your display name will be visible to other individuals with caller ID Note If your display name appears as UNAVAILABLE either your account has not been established or your router is unable to connect to the Internet Telephone Number is the telephone number other people will use when they call you This number was assigned to your router when you first established your account Each line can have a differen
41. ber 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Setting Up the Voice over IP Settings Select VoIP Settings from the Telephony section of the main menu The modem router will display a window similar to the following VolP Settings Serice C TFTP Provisioning TETP Server Detaul Port Primary Atemnate Port Seconsary anamata Port Configuration Fie SIP Prasy sipgete de SIP Control Port 5060 SIP Local Port 060 RTP Pot 10000 Use SP Outbound Proxy Outbound Proy Address Outbound Proxy Fort msec 1 Firsteigit Timeout 20 ser Last digit Timeout S sec Line 1 Lne Enable sv Display Nane 5 0c 04 Tetenhone Number src 85 me 5702004 ni Register Espira Time sec 1200 Registration Head Stan Time sec 60 Distinctio Ring Valid Prefer Ring ID Prefer Fax Codec Prefer Codec 5702006 fum 570300 eroe Es 77 F iv Figure 4 1 The VoIP settings may be provisioned by your Voice Service Provider VSP in one of two different methods TFTP provisioning or dialog based provisioning Refer to the instructions provided by your VSP to ascertain which method to use 4 2 v1 0 September 2006 VoIP and Telephone Settings Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model If your VSP uses TFTP provisioning set up your If this modem router was provided by your VSP the settings may be
42. cccccccccecceseseseeseaeeeseeeeseseeeeeseseeeees 1 1 ew Ip POLUM Mantal sia ias ates eed Vi ove Puri nale iesu M anemit PA E bois 1 2 Chapter 2 Introduction Plura e R 2 1 Fe Se Mem PE TET 2 2 A PowerTuL Mue Firewall cir reta Do Ebr Pax rie kia a AERE DI 2 2 802 11 Standards based Wireless Networking sees 2 3 Easy Installation and Management amp u caaeeeuune ibd azctk Ft LE addita adde 2 3 Protocol Suppor icon zianii d roster ear tatrcer ERR a ERI NS MA ND E ANN S HUM 2 4 Virtual Private Networking VPN usine de Eye Le Ap reta Mo srt Een e i oor Lua o tesa is 2 5 Auto Sensing and Auto Uplink LAN Ethernet Connections sssssss 2 5 Coment FIENO M 2 6 Whats Eg 15 CAP HS 2 7 The Reuben Ss Front PAWeGl eet S 2 8 TRE R u ters Rear Panel eet 2 9 Connecting the Router to the Internet eseeeeeeeseesceses enean tnnt nnn nas 2 10 Chapter 3 Wireless Configuration Considerations for a Wireless Network sss een 3 1 Observe Performance Placement and Range Guidelines 3 1 Implement Appropriate Wireless Security ecceesecceeceeeeeeeeeeeeeeeeenseeaeeeeeeeees 3 2 Understanding Wireless Seting eec ER 3 3 How to Set Up and Test Basic Wireless Connectivity eseessssss 3 6 v1 0 Sep
43. ccess to a specified remote IP address or range of addresses or you can choose a nonstandard port number Diagnostic functions The modem router incorporates built in diagnostic functions such as Ping DNS lookup and remote reboot These functions allow you to test Internet connectivity and reboot the modem router You can use these diagnostic functions directly from the DG834GV when you are connected on the LAN or when you are connected over the Internet via the remote management function Introduction 2 3 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e Visual monitoring The modem router s front panel LEDs provide an easy way to monitor its status and activity e Flash erasable programmable read only memory EPROM for firmware upgrades Protocol Support The DG834GV supports Transmission Control Protocol Internet Protocol TCP IP and Routing Information Protocol RIP Internet Networking and TCP IP Addressing in Appendix B provides further information on TCP IP e The Ability to Enable or Disable IP Address Sharing by NAT The DG834GV allows several networked PCs to share an Internet account using only a single IP address which may be statically or dynamically assigned by your Internet service provider ISP This technique known as Network Address Translation NAT allows the use of an inexpensive single user ISP account This feature can also be turned of
44. ctive ports that are currently opened by UPnP devices Advanced Configuration 7 15 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 7 16 Advanced Configuration v1 0 September 2006 Chapter 8 Troubleshooting This chapter gives information about troubleshooting your Integrated ADSL Modem and Wireless Router with Voice Model DG834GV After each problem description instructions are provided to help you diagnose and solve the problem For the common problems listed go to the section indicated Is the router on Have I connected the router correctly Go to Basic Functioning on page 8 1 I can t access the router s configuration with my browser Go to Troubleshooting the Web Configuration Interface on page 8 3 I ve configured the router but I can t access the Internet Go to Troubleshooting the ISP Connection on page 8 4 I can t remember the router s configuration password Go to Restoring the Default Configuration and Password on page 8 9 I want to clear the configuration and start over again Go to Restoring the Default Configuration and Password on page 8 9 Basic Functioning After you turn on power to the router the following sequence of events should occur 1 When power is first applied verify that the Power LED is on see The Router s Front Panel on page 2 8 for an illustration and explanation of t
45. e router recovers and the LED blinks for the correct amount of time If all LEDs including the Test LED are still on one minute after power up e Cycle the power to see if the router recovers e Clear the router s configuration to factory defaults This will set the router s IP address to 192 168 0 1 This procedure is explained in Using the Reset button on page 8 9 If the error persists you might have a hardware problem and should contact technical support 8 2 Troubleshooting v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model LAN or Internet Port LEDs Not On If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made check the following e Make sure that the Ethernet cable connections are secure at the router and at the hub or Workstation e Make sure that power is turned on to the connected hub or workstation e Be sure you are using the correct cable When connecting the router s WAN ADSL port use the cable that was supplied with the DG834GV Troubleshooting the Web Configuration Interface If you are unable to access the router s Web Configuration interface from a computer on your local network check the following e Ifyou are using an Ethernet connected computer check the Ethernet connection between the computer and the router as described in the previous section Make sure your computer s IP address is on
46. eam Speed The speed at which the modem is receiving data from the ADSL line Upstream Speed The speed at which the modem is transmitting data to the ADSL line VPI The Virtual Path Identifier setting VCI The Virtual Channel Identifier setting Wireless Port These are the settings as set in the Wireless Settings page see Understanding Wireless Settings in Chapter 3 for details Name SSID The Service Set ID also known as the wireless network name Region The country where the unit is set up for use Channel The current channel which determines the operating frequency Wireless AP Indicates if the Access Point feature is disabled or not If not enabled the Wireless LED on the front panel will be off Broadcast Name Indicates if the DG834GV is configured to broadcast its SSID Click the Show Statistics button to display modem router usage statistics as shown below System Up Time 05 17 31 Port Status TxPkts RxPkts Collisions Tx Bis Rx Bis Up Time WAN PPPoE 0 0 0 0 0 00 00 00 LAN 1OMAOOM 4318 4826 0 46 24 05 17 26 WLAN 11M 54M 2272 46 0 10 0 05 17 19 ADSL Link Downstream Upstream Connection Speed 0 kbps 0 kbps Line Attenuation 0 db 0 db Noise Margin 0 db 0 db Poll Interval 5 secs Set Interval Stop Figure 6 4 Managing Your Network 6 7 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model This screen shows the followi
47. ed ADSL Modem and Wireless Router with Voice Model B 2 Related Documents v1 0 September 2006
48. efault DMZ Server check box 4 Type the IP address for that server 5 Click Apply to save your changes Connect Automatically as Required Normally this option should be enabled so that an Internet connection will be made automatically whenever Internet bound traffic is detected If this causes high connection costs you can disable this setting If disabled you must connect manually using the sub screen accessed from the Connection Status button on the Status screen If you have an Always on connection this setting has no effect Disable Port Scan and DOS Protection The Firewall protects your LAN against Port Scans and Denial of Service DOS attacks This should be disabled only in special circumstances Advanced Configuration 7 3 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Respond to Ping on Internet WAN Port If you want the modem router to respond to a ping from the Internet select the Respond to Ping on Internet WAN Port check box This should only be used as a diagnostic tool since it allows your modem router to be discovered Do not select this box unless you have a specific reason to do so MTU Size The normal MTU Maximum Transmit Unit value for most Ethernet networks is 1500 Bytes or 1492 Bytes for PPPoE connections For some ISPs you may need to reduce the MTU But this is rarely required and should not be done unless you are sure i
49. el e Advertisement Period The Advertisement Period is how often the Router will advertise broadcast its UPnP information This value can range from 1 to 1440 minutes The default period is for 30 minutes Shorter durations will ensure that control points have current device status at the expense of additional network traffic Longer durations may compromise the freshness of the device status but can significantly reduce network traffic e Advertisement Time To Live The time to live for the advertisement is measured in hops steps for each UPnP packet sent A hop is the number of steps allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly then it may be necessary to increase this value a little e UPnP Portmap Table The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the Router and which ports Internal and External that device has opened The UPnP Portmap Table also displays what type of port is opened and if that port is still active for each IP address 3 To save cancel or refresh the table Click Apply to save the new settings to the Router Click Cancel to disregard any unsaved changes c Click Refresh to update the portmap table and to show the a
50. el DG834GV The Integrated ADSL Modem Wireless Router with Voice is a combination of a built in ADSL modem modem router 4 port switch and firewall which enables your entire network to safely share an Internet connection that otherwise would be used by a single computer Note If you are unfamiliar with networking and routing refer to Internet Networking and TCP IP Addressing in Appendix B to become more familiar with the terms and procedures used in this manual About the Modem Router The Integrated ADSL Modem and Wireless Router with Voice Model DG834GV provides continuous high speed 10 100 Ethernet access between your Ethernet devices With minimum setup you can install and use the modem router within minutes The Integrated ADSL Modem Wireless Router with Voice provides multiple Web content filtering options reporting and instant alerts Parents and network administrators can establish restricted access policies based on time of day Web site addresses and address keywords They can also share high speed ADSL Internet access for up to 253 personal computers The included firewall and Network Address Translation NAT features protect you from hackers Introduction 2 1 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Key Features The Integrated ADSL Modem Wireless Router with Voice provides the following features e A built in ADSL modem
51. eless networks at a maximum range of up to 300 feet Such distances can allow for others outside of your immediate area to access your network Unlike wired network data your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter For this reason use the security features of your wireless equipment The Integrated ADSL Modem Wireless Router with Voice provides highly effective security features which are covered in detail in this chapter Deploy the security features appropriate to your needs Wireless Data Security Options D d R Range Up to 300 Feet 1 Open System Easy but no security 2 MAC Access List No data security 3 WEP Security but some performance impact 4 WPA Strong security Figure 3 1 There are several ways you can enhance the security of your wireless network e Restrict Access Based on MAC Address You can allow only trusted PCs to connect so that unknown PCs cannot wirelessly connect to the DG834GV Restricting access by MAC address adds an obstacle against unwanted access to your network but the data broadcast over the wireless link is fully exposed e Turn Off the Broadcast of the Wireless Network Name SSID If you disable broadcast of the SSID only devices that have the correct SSID can connect This nullifies wireless network discovery feature of some products such as Windows XP but the data is still exposed 3
52. er Start Blocking and End Blocking times 4 Enter the values in 24 hour time format For example 10 30 am would be 10 hours and 30 minutes and 10 30 pm would be 22 hours and 30 minutes If you set the start time after the end time the schedule will be effective through midnight the next day 5 Click Apply to save your changes Protecting Your Network 5 15 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 5 16 Protecting Your Network v1 0 September 2006 Chapter 6 Managing Your Network This chapter describes how to perform network management tasks with your Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Backing Up Restoring or Erasing Your Settings The configuration settings of the Integrated ADSL Modem Wireless Router with Voice are stored in a configuration file in the modem router This file can be backed up to your computer restored or reverted to factory default settings The procedures below explain how to do these tasks How to Back Up the Configuration to a File 1 Log in to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever User Name Password and LAN address you have chosen for the modem router 2 From the Maintenance heading of the Main Menu select the Backup Settings menu shown Backup Settings Save a Copy of Current Sett
53. ered by this rule Address range if this option is selected you must enter the Start and Finish fields Single address enter the required address in the Start field 5 10 Protecting Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e WAN Users These settings determine which packets are covered by the rule based on their destination WAN IP address Select the desired option Any all IP addresses are covered by this rule Address range if this option is selected you must enter the Start and Finish fields Single address enter the required address in the Start field e Log You can select whether the traffic will be logged The choices are Never no log entries will be made for this service Always any traffic for this service type will be logged Match traffic of this type that matches the parameters and action will be logged Not match traffic of this type that does not match the parameters and action will be logged Order of Precedence for Rules As you define new rules they are added to the tables in the Rules menu as shown utbound Services Enable Serice Name Action LAN Users WAN Servers Log o 1 2 AIM BLOCK by schedule Any Any Match Defautt Yes Any ALLOW always Any Any Never Add Edit Move Del
54. ers on the Internet Each entry in the log is stamped with the date and time of day Problems with the date and time function can include Troubleshooting 8 9 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e Date shown is January 1 2000 Cause The router has not yet successfully reached a Network Time Server Check that your Internet access settings are configured correctly If you have just completed configuring the router wait at least five minutes and check the date and time again e Time is off by one hour Cause The router does not automatically sense Daylight Savings Time In the E mail menu check or uncheck the box marked Adjust for Daylight Savings Time 8 10 Troubleshooting v1 0 September 2006 Appendix A Technical Specifications This appendix provides technical specifications for the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Network Protocol and Standards Compatibility Data and Routing Protocols Power Adapter North America United Kingdom Australia Europe Japan All regions output Physical Specifications Dimensions Weight Environmental Specifications Operating temperature Operating humidity Electromagnetic Emissions Meets requirements of Interface Specifications LAN WAN TCP IP RIP 1 RIP 2 DHCP PPPoE or PPPoA RFC 1483 Bridged or Routed Ethernet and RFC 1577 Classical IP
55. ess Router with Voice Model Selecting What Information to Log Besides the standard information listed above you can choose to log additional information Those optional selections are as follows e Attempted access to blocked site e Connections to the Web based interface of the modem router e Modem Router operation start up get time etc Known DoS attacks and Port Scans Saving Log Files on a Server You can choose to write the logs to a computer running a syslog program To activate this feature select to Broadcast on Lan or enter the IP address of the server where the Syslog file will be written Examples of Log Messages Following are examples of log messages In all cases the log entry shows the timestamp as Day Year Month Date Hour Minute Second Activation and Administration Tue 2002 05 21 18 48 39 NETGEAR activated This entry indicates a power up or reboot with initial time entry Tue 2002 05 21 18 55 00 Administrator login successful IP 192 168 0 2 Thu 2002 05 21 18 56 58 Administrator logout IP 192 168 0 2 This entry shows an administrator logging in and out from IP address 192 168 0 2 Tue 2002 05 21 19 00 06 Login screen timed out IP 192 168 0 2 This entry shows a time out of the administrator login Wed 2002 05 22 22 00 19 Log emailed This entry shows when the log was emailed Managing Your Network 6 13 v1 0 September 2006 Reference Man
56. ete Inbound Services Enable Service Name Action LAN Server IP address WAN Users Log c 1 Vv CU SEEME ALLOW always 192 168 0 11 134 177 88 1 134 177 889 254 Not Match 2 Vv HTTP ALLOW always 192 168 0 99 Any Never Default Yes Any BLOCK always Any Match Add Edit Move Delete Figure 5 8 Protecting Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model For any traffic attempting to pass through the firewall the packet information is subjected to the rules in the order shown in the Rules Table beginning at the top and proceeding to the default rules at the bottom In some cases the order of precedence of two or more rules may be important in determining the disposition of a packet The Move button allows you to relocate a defined rule to a new position in the table Services Services are functions performed by server computers at the request of client computers For example Web servers serve Web pages time servers serve time and date information and game hosts serve data about other players moves When a computer on the Internet sends a request for service to a server computer the requested service is identified by a service or port number This number appears as the destination port number in the transmitted IP packets For example a packet that is sent with destination port number 80 is an HTTP Web server request The service numbers for many com
57. ever LAN address and password you have set up 2 Click the Wireless Settings link in the Setup section of the main menu for the DG834GV modem router 3 Inthe Security Options section select the WEP Wired Equivalent Privacy radio button 3 10 Wireless Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 4 Goto the WEP Security Encryption portion of the page WEP Security Encryption Authentication Type Automatic v Automatic Open System Shared Ke Encryption Strength WEP Key Passphrase Key F Key 2 O Key 3 O Key 4 O Figure 3 5 Select the Authentication Type Select the Encryption Strength setting Enter the encryption keys You can manually or automatically program the four data encryption keys These values must be identical on all computers and Access Points in your network e Automatic enter a word or group of printable characters in the Passphrase box and click the Generate button The four key boxes will be automatically populated with key values e Manual enter hexadecimal digits any combination of 0 9 a f or A F Select which of the four keys will be active 8 Select the radio button for the key you want to make active Be sure you clearly understand how the WEP key settings are configured in your wireless adapter Wireless adapter configuration utilities such as the one incl
58. ew password twice Click Apply to save your changes Note After changing the password you will be required to log in again to continue the configuration If you have backed up the modem router settings previously you should do a new backup so that the saved settings file includes the new password Changing the Administrator Login Timeout For security the administrator s login to the modem router configuration will timeout after a period of inactivity To change the login timeout period 1 In the Set Password menu type a number in Administrator login times out field The suggested default value is 5 minutes 2 Click Apply to save your changes or click Cancel to keep the current period 5 2 Protecting Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Configuring Basic Firewall Services Basic firewall services you can configure include access blocking and scheduling of firewall security These topics are presented below Blocking Keywords Sites and Services The modem router provides a variety of options for blocking Internet based content and communications services With its content filtering feature the Integrated ADSL Modem Wireless Router with Voice prevents objectionable content from reaching your PCs The modem router allows you to control access to Internet content by screening for keywords within Web addresses Ke
59. f a single PC connected to that modem If this is the case you must configure your router to clone or spoof the MAC address from the authorized PC Refer to your Integrated ADSL Modem and Wirelesss Router Setup Manual Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings changing the router s administration password to password and the IP address to 192 168 0 1 You can erase the current configuration and restore factory defaults in two ways e Use the Erase function of the Web Configuration Manager see Backing Up Restoring or Erasing Your Settings on page 6 1 e Use the Default Reset button on the rear panel of the router Use this method for cases when the administration password or IP address is not known Using the Reset button To restore the factory default configuration settings without knowing the administration password or IP address you must use the Default Reset button on the rear panel of the router 1 Press and hold the Default Reset button until the Test LED turns on about 10 seconds 2 Release the Default Reset button and wait for the router to reboot Problems with Date and Time The E mail menu in the Content Filtering section displays the current date and time of day The Integrated ADSL Modem Wireless Router with Voice uses the Network Time Protocol NTP to obtain the current time from one of several Network Time Serv
60. f completely while using the DG834GV if you want to manage the IP address scheme yourself e Automatic Configuration of Attached PCs by DHCP The DG834GV dynamically assigns network configuration information including IP modem router and domain name server DNS addresses to attached PCs on the LAN using the Dynamic Host Configuration Protocol DHCP This feature greatly simplifies configuration of PCs on your local network e DNS Proxy When DHCP is enabled and no DNS addresses are specified the modem router provides its own address as a DNS server to the attached PCs The modem router obtains actual DNS addresses from the ISP during connection setup and forwards DNS requests from the LAN e Classical IP RFC 1577 Some Internet service providers in Europe for example use Classical IP in their ADSL services In such cases the modem router is able to use the Classical IP address from the ISP PPP over Ethernet PPPoE PPP over Ethernet is a protocol for connecting remote hosts to the Internet over an ADSL connection by simulating a dial up connection This feature eliminates the need to run a login program such as EnterNet or WinPOET on your computer e PPP over ATM PPPoA PPP over ATM is a protocol for connecting remote hosts to the Internet over an ADSL connection by simulating an ATM connection 2 4 Introduction v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model
61. he Integrated ADSL Modem Wireless Router with Voice includes an 802 11g compliant wireless access point providing continuous high speed 10 100 Mbps access between your wireless and Ethernet devices The access point provides 802 11g Standards based wireless networking at up to 54 Mbps Works with both 802 11g and 802 11b wireless devices 64 bit and 128 bit WEP encryption security WEP keys can be entered manually or generated by passphrase Support for Wi Fi Protected Access Pre Shared Key WPA PSK encryption and 802 1x authentication Wireless access can be restricted by MAC address Easy Installation and Management You can install configure and operate the DG834GV within minutes after connecting it to the network The following features simplify installation and management tasks Browser based management Browser based configuration allows you to easily configure your modem router from almost any type of personal computer such as Windows Macintosh or Linux A user friendly Setup Wizard is provided and online help documentation is built into the browser based Web Management Interface Smart Wizard The firmware in the modem router automatically senses the type of Internet connection asking you only for the information required for your type of ISP account Remote management The modem router allows you to log in to the Web management interface from a remote location via the Internet For security you can limit remote management a
62. he LEDs Verify that the Test LED lights within a few seconds indicating that the self test procedure is running After approximately 10 seconds verify that a The Test LED is not lit Troubleshooting 8 1 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model b The LAN port LEDs are lit for any local ports that are connected c The WAN port LED is lit If a port s LED is lit a link has been established to the connected device If a LAN port is connected to a 100 Mbps device verify that the port s LED is green If the port is 10 Mbps the LED will be amber If any of these conditions does not occur refer to the appropriate following section Power LED Not On If the Power and other LEDs are off when your router is turned on e Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet e Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact technical support Test LED Never Turns On or Test LED Stays On When the router is turned on the Test LED turns on for about 10 seconds and then turns off If the Test LED does not turn on or if it stays on there is a fault within the router If you experience problems with the Test LED e Cycle the power to see if th
63. heck box Select the name of your dynamic DNS Service Provider 6 Type the Host Name that your dynamic DNS service provider gave you The dynamic DNS service provider may call this the domain name If your URL is myName dyndns org then your Host Name is myName 7 Type the User Name for your dynamic DNS account Type the Password or key for your dynamic DNS account If your dynamic DNS provider allows the use of wildcards in resolving your URL you can select the Use wildcards check box to activate this feature For example the wildcard feature will cause yourhost dyndns org to be aliased to the same IP address as yourhost dyndns org 10 Click Apply to save your configuration Advanced Configuration 7 11 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Using Static Routes Static Routes provide additional routing information to your router Under normal circumstances the router has adequate routing information after it has been configured for Internet access and you do not need to configure additional static routes You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network Static Route Example As an example of when a static route is needed consider the following case e Your primary Internet access is through a cable modem to an ISP e You have an ISDN router on your home network f
64. ings Restore Saved Settings from a File Revert to Factory Default Settings Figure 6 1 Managing Your Network 6 1 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 3 Click Backup to save a copy of the current settings 4 Store the cfg file on a computer on your network How to Restore the Configuration from a File 1 Log in to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever User Name Password and LAN address you have chosen for the modem router From the Maintenance heading of the Main Menu select the Backup Settings menu Enter the full path to the file on your network or click the Browse button to locate the file When you have located the cfg file click the Restore button to upload the file to the modem router The modem router will then reboot automatically How to Erase the Configuration It is sometimes desirable to restore the modem router to the factory default settings This can be done by using the Erase function 1 To erase the configuration from the Maintenance menu Backup Settings link click the Erase button on the screen The modem router will then reboot automatically After an erase the modem router s password will be password the LAN IP address will be 192 168 0 1 and the modem router s DHCP client will be enabled
65. it may appear in the modem router s DHCP table The MAC address will be 12 hexadecimal digits Click Add to add your entry You can add several stations to the list but the entries will be discarded if you do not click Apply Wireless Configuration 3 9 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model You can copy and paste the MAC addresses from the modem router s Attached Devices menu into the MAC Address box of this menu To do this configure each wireless computer to obtain a wireless link to the modem router The computer should then appear in the Attached Devices menu ___ Note If you are configuring the modem router from a wireless computer whose MAC address is not in the Trusted Wireless Stations list and you select Trusted Wireless Stations only you will lose your wireless connection when you click Apply You must then access the modem router from a wired computer to make any further changes 6 Make sure the Turn Access Control On check box is selected then click Apply Now only devices on this list will be allowed to wirelessly connect to the DG834GV This prevents unauthorized access to your network How to Configure WEP To configure WEP data encryption follow these steps 1 Log in to the DG834GV firewall at its default LAN address of http 192 168 0 1 with its default user name of admin and default password of password or using what
66. ith Voice Model Click the Connection Status button to display modem router connection status shown below Connection Status Connection Time 00 00 00 Connected Connecting to Server Negotiation ON Authentication lon Getting IP Addresses 192 168 10 13 Getting Network Mask Connect Disconnect Close Window 255 255 255 255 Figure 6 5 This screen shows the following statistics Table 6 3 Connection Status Fields for PPPoA Field Description Connection Time The time elapsed since the last connection to the Internet via the ADSL port Connecting to The connection status Sender Negotiation ON or OFF Authentication ON or OFF IP Address The IP Address assigned to the WAN port by the ADSL Internet Service Provider Network Mask The Network Mask assigned to the WAN port by the ADSL Internet Service Provider Managing Your Network 6 9 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Viewing Attached Devices The Attached Devices menu contains a table of all IP devices that the modem router has discovered on the local network From the Main Menu of the browser interface under the Maintenance heading select Attached Devices to view the table shown Attached Devices FIP Address Device Name MAC Address 1 1192 168 0 2 9300UNIT2 00 11 43 71 D1 92 Figure 6 6 For each device
67. lected and the log fills up before the specified period the log is automatically e mailed to the specified e mail address After the log is sent it is cleared from the modem router s memory If the modem router cannot e mail the log file the log buffer may fill up In this case the modem router overwrites the log and discards its contents Managing Your Network 6 15 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Running Diagnostic Utilities and Rebooting the Modem Router The Integrated ADSL Modem Wireless Router with Voice has a diagnostics feature You can use the diagnostics menu to perform the following functions from the modem router Ping an IP Address to test connectivity to see if you can reach a remote host e Perform a DNS Lookup to test if an Internet name resolves to an IP address to verify that the DNS server configuration is working e Display the Routing Table to identify what other modem routers the modem router is communicating with e Reboot the modem router to enable new network configurations to take effect or to clear problems with the modem router s network connection From the Main Menu of the browser interface under the Maintenance heading select the Diagnostics heading to display the menu shown Diagnostics Ping an IP address IP Address I I Ping Perform a DNS Lookup Internet Name Lookup IP address DNS Serve
68. login will automatically disconnect When prompted enter admin for the modem router User Name and password for the modem router Password You can use procedures below to change the modem router s password and the amount of time for the administrator s login timeout Note The user name and password are not the same as any user name or password you may use to log in to your Internet connection NETGEAR recommends that you change this password to a more secure password The ideal password should contain no dictionary words from any language and should be a mixture of both upper and lower case letters numbers and symbols Your password can be up to 30 characters How to Change the Built In Password 1 Login to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever Password and LAN address you have chosen for the modem router http 192 168 0 1 Figure 5 1 Protecting Your Network 5 1 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 2 From the Main Menu of the browser interface under the Maintenance heading select Set Password to bring up the menu shown Set Password Old Password New Password Repeat New Password Administrator login times out after idle for 5 minutes Figure 5 2 To change the password first enter the old password and then enter the n
69. mon protocols are defined by the Internet Engineering Task Force IETF and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application Although the DG834GV already holds a list of many service port numbers you are not limited to these choices Use the procedure below to create your own service definitions How to Define Services 1 Log in to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever Password and LAN address you have chosen for the modem router 2 Select the Services link of the Security menu to display the Services menu shown Services Service Table Service Type Ports Add Custom Service Edit Service Delete Service Figure 5 9 5 12 Protecting Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e To create a new Service click the Add Custom Service button e To edit an existing Service select its button on the left side of the table and click Edit Service e To delete an existing Service select its button on the left side of the table and click Delete Service 3 Use the page shown below to define or edit a service Add Services Service Definition Name Type TCP v Start Port Finish Port Figure 5
70. nect all your telephones 8 4 Troubleshooting v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model If disconnecting telephones does not result in a green Internet LED there may be a problem with your wiring If the telephone company has tested the ADSL signal at your Network Interface Device NID then you may have poor quality wiring in your house Internet LED Off If the Internet LED is off disconnect all telephones on the line If this solves the problem reconnect the telephones one at a time being careful to use a microfilter on each telephone If the microfilters are connected correctly you should be able to connect all your telephones If disconnecting telephones does not result in a green Internet LED the problem may be one of the following e Check that the telephone company has made the connection to your line and tested it e Verify that you are connected to the correct telephone line If you have more than one phone line be sure that you are connected to the line with the ADSL service It may be necessary to use a swapper if you ADSL signal is on pins 1 and 4 or the RJ 11 jack The Integrated ADSL Modem Wireless Router with Voice uses pins 2 and 3 Obtaining a WAN IP Address If your modem router is unable to access the internet and your Internet LED is green or blinking green you should determine whether the modem router is able to obtain a WAN IP address fr
71. ng statistics Table 6 2 Router Statistics Fields Field Description WAN or LAN Port The statistics for the WAN Internet and LAN ports or Upstream Connection Speed Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this port since reset or manual clear Tx B s The current line utilization percentage of current bandwidth used on this port Rx B s The average line utilization for this port Up Time The time elapsed since the last power cycle or reset ADSL Link Downstream The statistics for the upstream and downstream ADSL link These statistics will be of interest to your technical support representative if you are having problems obtaining or maintaining a connection Typically the downstream speed is faster than the upstream speed Line Attenuation The line attenuation will increase the further you are physically located from your ISP s facilities Noise Margin This is the signal to noise ratio and is a measure of the quality of the signal on the line Poll Interval Specifies the interval at which the statistics are updated in this window Click Stop to freeze the display Managing Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router w
72. not save changes you have made in the Web Configuration Interface check the following e When entering configuration settings be sure to click the Apply button before moving to another menu or tab or your changes are lost e Click the Refresh or Reload button in the Web browser The changes may have occurred but the Web browser may be caching the old configuration Troubleshooting the ISP Connection If your router is unable to access the Internet you should check the ADSL connection then the WAN TCP IP connection ADSL link If your router is unable to access the Internet you should first determine whether you have an ADSL link with the service provider The state of this connection is indicated with the Internet LED Internet LED Green or Blinking Green If your Internet LED is green or blinking green then you have a good ADSL connection You can be confident that the service provider has connected your line correctly and that your wiring is correct Internet LED Blinking Amber If your Internet LED is blinking amber then your modem router is attempting to make an ADSL connection with the service provider The LED should turn green within several minutes If the Internet LED does not turn green disconnect all telephones on the line If this solves the problem reconnect the telephones one at a time being careful to use a microfilter on each telephone If the microfilters are connected correctly you should be able to con
73. o enable keyword blocking select one of the following e Per Schedule to turn on keyword blocking according to the settings on the Schedule page e Always to turn on keyword blocking all of the time independent of the Schedule page 4 Enter a keyword or domain in the Keyword box click Add Keyword then click Apply Some examples of Keyword application follow e Ifthe keyword XXX is specified the URL lt http www badstuff com xxx html gt is blocked e Ifthe keyword com is specified only Web sites with other domain suffixes such as edu or gov can be viewed Enter the keyword to block all Internet browsing access Up to 32 entries are supported in the Keyword list 5 4 Protecting Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 5 To delete a keyword or domain select it from the list click Delete Keyword then click Apply 6 To specify a trusted user enter that computer s IP address in the Trusted IP Address box and click Apply You can specify one trusted user which is a computer that will be exempt from blocking and logging Since the trusted user will be identified by an IP address you should configure that computer with a fixed IP address 7 Click Apply to save your settings Firewall Rules Firewall rules are used to block or allow specific traffic passing through from one side of the router to the
74. ollowing WEP options Equivalent Privacy Authentication Type Open the DG834GV does not perform any authentication Shared WEP shared key authentication For a full explanation of WEP shared key see Wireless Communications in Appendix B Encryption Strength If Shared or Open Network Authentication is enabled you can choose 64 or 128 bit WEP data encryption Note With Open Network Authentication and 64 or 128 bit WEP Data Encryption the DG834GV does perform 64 or 128 bit data encryption but does not perform any authentication Security Encryption WEP Key These key values must be identical on all wireless devices in your network key 1 must be the same for all key 2 must be the same for all and so on The DG834GV provides two methods for creating WEP encryption keys Passphrase These characters are case sensitive Enter a word or group of printable characters in the Passphrase box and click the Generate button Note Not all wireless adapters support passphrase key generation Manual These values are not case sensitive 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 a f or A F 128 bit WEP enter 26 hexadecimal digits any combination of 0 9 a f or A F Wireless Configuration 3 5 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Table 3 1 Wireless Security Options continued Field Description WPA PSK Wi WPA Pre Shared
75. ollowing is an application example of outbound rules Protecting Your Network 5 9 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Outbound Rule Example Blocking Instant Messenger If you want to block Instant Messenger usage by employees during working hours you can create an outbound rule to block that application from any internal IP address to any external address according to the schedule that you have created in the Schedule menu You can also have the modem router log any attempt to use Instant Messenger during that blocked period Outbound Services Service Any ALL v Action BLOCK always v LAN Users Any v start finish WAN Users Any Ne start finish Log Always Figure 5 7 The parameters are e Service From this list select the application or service to be allowed or blocked The list already displays many common services but you are not limited to these choices Use the Add Custom Service feature to add any additional services or applications that do not already appear e Action Choose how you want this type of traffic to be handled You can block or allow always or you can choose to block or allow according to the schedule you have defined in the Schedule menu LAN Users These settings determine which packets are covered by the rule based on their source LAN IP address Select the desired option Any all IP addresses are cov
76. om the ISP Unless you have been assigned a static IP address your modem router must request an IP address from the ISP You can determine whether the request was successful using the browser interface To check the WAN IP address from the browser interface 1 Launch your browser and select an external site such as www netgear com 2 Access the Main Menu of the modem router s configuration at http 192 168 0 1 3 Under the Maintenance heading check that an IP address is shown for the WAN Port If 0 0 0 0 is shown your modem router has not obtained an IP address from your ISP If your router is unable to obtain an IP address from the ISP the problem may be one of the following e Your ISP may require a Multiplexing Method or Virtual Path Identifier Virtual Channel Identifier parameter Verify with your ISP the Multiplexing Method and parameter value and update the router s ADSL Settings accordingly Troubleshooting 8 5 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e Your ISP may require a login program Ask your ISP whether they require PPP over Ethernet PPPoE or PPP over ATM PPPOA login e Ifyou have selected a login program you may have incorrectly set the Service Name User Name and Password See Troubleshooting PPPoE or PPPoA below e Your ISP may check for your computer s host name Assign the computer Host Name of your ISP account to the modem
77. onnecting to a telephones Four Local Ethernet RJ 45 LAN ports for connecting the modem router to the local computers Factory Default Reset push button AC power adapter inlet Wireless antenna Each LAN port has two LEDs one green and one amber They indicate the port status as follows On Green LAN port is linked to a 100Mbps device Blink Green Data is being transmitted or received at 100 Mbps On Amber LAN port is linked to a 10Mbps device Blink Amber Data is being transmitted or received at 10 Mbps Off No link is detected on this port Connecting the Router to the Internet To connect your Integrated ADSL Modem Wireless Router with Voice to the Internet refer to the Integrated ADSL Modem and Wirelesss Router Setup Manual on the resource CD or online at http documentation netgear com dg834gv enu 208 10042 01 index html 2 10 Introduction v1 0 September 2006 Chapter 3 Wireless Configuration This chapter describes how to configure the wireless features of your Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Considerations for a Wireless Network In planning your wireless network you should consider the level of security required You should also select the physical placement of your modem router in order to maximize the network speed To ensure proper compliance and compatibility between similar products in your area the operating channel and region must be set correctly Observe Perform
78. ons to the Web based interface of this Router Router operation start up gettime etc Known DoS attacks and Port Scans Syslog Disable Broadcast on LAN Send to this Syslog server IP address Figure 6 7 Managing Your Network 6 11 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Log entries are described in Table 6 4 below Table 6 4 Security Log entry descriptions Field Description Date and Time The date and time the log entry was recorded Description or The type of event and what action was taken if any Action Source IP The IP address of the initiating device for this log entry Source port and The service port number of the initiating device and whether it interface originated from the LAN or WAN Destination The name or IP address of the destination device or Web site Destination port The service port number of the destination device and whether and interface it s on the LAN or WAN Log action buttons are described in Table 6 5 below Table 6 5 Security Log action buttons Field Description Refresh Refresh the log screen Clear Log Clear the log entries Send Log Email the log immediately Apply Apply the current settings Cancel Clear the current settings 6 12 Managing Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wirel
79. or connecting to the company where you are employed This router s address on your LAN is 192 168 0 100 e Your company s network is 134 177 0 0 When you first configured your router two implicit static routes were created A default route was created with your ISP as the modem router and a second static route was created to your local network for all 192 168 0 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your router will forward your request to the ISP The ISP forwards your request to the company where you are employed and the request will likely be denied by the company s firewall In this case you must define a static route telling your router that 134 177 0 0 should be accessed through the ISDN router at 192 168 0 100 The static route would look like Figure 7 7 In this example e The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses e The Modem Router IP Address fields specifies that all traffic for these addresses should be forwarded to the ISDN router at 192 168 0 100 e A Metric value of 1 will work since the ISDN router is on the LAN This represents the number of routers between your network and the destination This is a direct connection so it is set to 1 Private is selected only as a precautionary security measure in case RIP is activated 7 12 Advanced Configuration v1 0 September 2006
80. or the Integrated ADSL Modem and Wireless Router with Voice Model Turn e mail notification on Select this check box if you want to receive e mail logs and alerts from the modem router Send alerts and logs via email Send To This E mail Address Enter the e mail address where you want to send the alerts and logs Use a full e mail address such as ChrisXY myISP com Outgoing Mail Server Enter the name or IP address of the outgoing SMTP mail server of your ISP such as mail myISP com Check My Mail Server requires authentication if you need to login to your SMTP server to send E mail If you check this box you must enter the user name and password for the mail server Tip If you cannot remember the above information from when you set up your e mail account check the settings in your e mail program Send alert immediately Select the corresponding check box if you would like immediate notification of a significant security event such as a known attack port scan or attempted access to a blocked site e Send logs according to this schedule Specifies how often to send the logs Hourly Daily Weekly or When Full Day for sending log Specifies which day of the week to send the log Relevant when the log is sent weekly or daily Time for sending log Specifies the time of day to send the log Relevant when the log is sent daily or weekly If the Weekly Daily or Hourly option is se
81. osen for the modem router 3 From the Main Menu of the browser interface under the Maintenance heading select the Router Upgrade heading to display the menu shown Firmware Upgrade Locate and Select the Upgrade File from your Hard Disk Figure 6 2 Managing Your Network 6 3 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 4 Inthe Modem Router Upgrade menu click the Browse to locate the binary BIN or IMG upgrade file 5 Click Upload interrupt the Web browser by closing the window clicking a link or loading a new page If the browser is interrupted it may corrupt the software When the upload is complete your modem router will automatically restart The upgrade process will typically take about one minute In some cases you may need to clear the configuration and reconfigure the modem router after upgrading i Warning When uploading software to the modem router it is important not to 6 4 Managing Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Network Management Information The DG834GV provides a variety of status and usage information which is discussed below Viewing Modem Router Status and Usage Statistics From the Main Menu under Maintenance click Router Status to view this screen Router Status Account Name Firmware Version 0 01 26
82. ould be assigned to servers that require permanent IP settings To reserve an IP address 1 Click the Add button Address Reservation Address Reservation Table FIP Address Device Name MAC Address 1192 168 0 2 9300UNIT2 00 11 43 71 D 1 92 IP Address MAC Address Device Name Add Cancel jl Refresh Figure 7 3 2 Inthe IP Address box type the IP address to assign to the computer or server Choose an IP address from the router s LAN subnet such as 192 168 0 x 3 Type the MAC Address of the computer or server Tip If the computer is already present on your network you can copy its MAC address from the Attached Devices menu and paste it here ZZ 4 Click Apply to enter the reserved address into the table Note The reserved address will not be assigned until the next time the computer contacts the router s DHCP server Reboot the computer or access its IP configuration and force a DHCP release and renew 7 8 Advanced Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model To edit or delete a reserved address entry 1 Click the button next to the reserved address you want to edit or delete 2 Click Edit or Delete How to Configure LAN TCP IP Settings 1 Log in to the router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password o
83. ould be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme you should define a range between 192 168 0 2 and 192 168 0 254 although you may want to save part of the range for devices with fixed addresses The router will deliver the following parameters to any LAN device that requests DHCP An IP Address from the range you have defined Subnet Mask Gateway IP Address is the router s LAN IP address Primary DNS Server if you entered a Primary DNS address in the Basic Settings menu otherwise the router s LAN IP address Secondary DNS Server if you entered a Secondary DNS address in the Basic Settings menu WINS Server short for Windows Internet Naming Service Server determines the IP address associated with a particular Windows computer A WINS server records and reports a list of names and IP address of Windows PCs on its local network If you connect to a remote network that contains a WINS server enter the server s IP address here This allows your PCs to browse the network using the Network Neighborhood feature of Windows Advanced Configuration 7 7 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Reserved IP addresses When you specify a reserved IP address for a computer on the LAN that computer will always receive the same IP address each time it access the router s DHCP server Reserved IP addresses sh
84. outer while connected A through the browser you or anyone else using the router will be disconnected You must then open a new connection to the new IP address and log in again Others using the router will have to restart their computer and connect to the router again e JP Subnet Mask This is the LAN Subnet Mask of the modem router Combined with the IP address the IP Subnet Mask allows a device to know which other addresses are local to it and which must be reached through a gateway or modem router Advanced Configuration 7 5 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e RIP Direction RIP Router Information Protocol allows a modem router to exchange routing information with other routers The RIP Direction selection controls how the Modem Router sends and receives RIP packets Both is the default When set to Both or Out Only the modem router will broadcast its routing table periodically When set to Both or In Only it will incorporate the RIP information that it receives When set to None it will not send any RIP packets and will ignore any RIP packets received e RIP Version This controls the format and the broadcasting method of the RIP packets that the modem router sends It recognizes both formats when receiving By default this is set for RIP 1 RIP 1 is universally supported RIP 1 is probably adequate for most networks
85. over ATM 120V 60 Hz input 240V 50 Hz input 230V 50 Hz input 100V 50 60 Hz input 12 V AC 1 0A output 6 9 x 4 7 x 1 1 175 mm x 119 mm x 28 mm 0 7 Ibs 0 3 kg 0 to 40 C 32 to 104 F 90 maximum relative humidity noncondensing FCC Part 15 Class B VCCI Class B EN 55 022 CISPR 22 Class B 10BASE T or 100BASE Tx RJ 45 ADSL Dual RJ 11 pins 2 and 3 T1 413 GDMT G Lite ITU Annex A for the DG834G or ITU Annex B for the DG834GB Technical Specifications v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model A 2 Technical Specifications v1 0 September 2006 Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product Document Link Internet Networking and TCP IP http documentation netgear com reference enu tcpip index htm Addressing Wireless Communications http documentation netgear com reference enu wireless index htm Preparing a Computer for http documentation netgear com reference enu wsdhcp index htm Network Access Virtual Private Networking VPN http documentation netgear com reference enu vpn index htm Glossary http documentation netgear com reference enu glossary index htm Related Documents B 1 v1 0 September 2006 Reference Manual for the Integrat
86. r Display the Routing Table Display Reboot the Router Reboot Figure 6 9 6 16 v1 0 September 2006 Managing Your Network Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Enabling Remote Management Using the Remote Management page you can allow a user or users on the Internet to configure upgrade and check the status of your Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Tip Be sure to change the modem router s default password to a very secure password gt The ideal password should contain no dictionary words from any language and should be a mixture of letters both upper and lower case numbers and symbols Your password can be up to 30 characters Configuring Remote Management 1 Log in to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever User Name Password and LAN address you have chosen for the modem router 2 From the Advanced section of the main menu select the Remote Management link Remote Management Turn Remote Management On Remote Management Address Allow Remote Access By Only This Computer IP Address Range From To 9 Everyone Port Number 8080 Figure 6 10 3 Select the Turn Remote Management On check box Managing Your Network 6 17 v1 0 September 2006
87. r 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model These options are discussed below Wireless Access Point M Enable Wireless Access Point C Allow Broadcast of Name SSID Figure 3 3 Restricting Access to Your Network by Turning Off Wireless Connectivity You can completely turn off the wireless portion of the DG834GV For example if your notebook computer is used to wirelessly connect to your router and you take a business trip you can turn off the wireless portion of the router while you are traveling Other members of your household who use computers connected to the router via Ethernet cables will still be able to use the router Restricting Wireless Access Based on the Wireless Network Name SSID The DG834GV can restrict wireless access to your network by not broadcasting the wireless network name SSID However by default this feature is turned off If you turn this feature on wireless devices will not see your DG834GV You must configure your wireless devices to match the wireless network name SSID you configure in the Integrated ADSL Modem Wireless Router with Voice Note The SSID of any wireless access adapters must match the SSID you configure in the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV If they do not match you will not get a wireless connection to the DG834GV Restricting Wireless Access Based on the Wireless Station Access Li
88. r using whatever User Name Password and LAN address you have chosen for the router 2 From the Main Menu under Advanced click the LAN IP Setup link to view the menu shown LAN IP Setup LAN TCPAP Setup IP Address 192 168 0 Df IPSubnetMask 255 2ss 2ss o RIP Direction None RIP Version PIP 1 S V Use Router as DHCP Server Starting IP Address 192 168 0 ake Ending IP Address 192 168 0 254 Address Reservation IP Address Device Name MAC Address Add Edit Delete Figure 7 4 3 Enter the TCP IP DHCP or Reserved IP parameters 4 Click Apply to save your changes Advanced Configuration 7 9 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Configuring Dynamic DNS If your network has a permanently assigned IP address you can register a domain name and have that name linked with your IP address by public Domain Name Servers DNS However if your Internet account uses a dynamically assigned IP address you will not know in advance what your IP address will be and the address can change frequently In this case you can use a commercial dynamic DNS service that will allow you to register your domain to their IP address and will forward traffic directed at your domain to your frequently changing IP address The router contains a client that can connect to a dynamic DNS service provider To use this feature yo
89. router in the browser based Setup Wizard e Your ISP only allows one Ethernet MAC address to connect to Internet and may check for your computer s MAC address In this case Inform your ISP that you have bought a new network device and ask them to use the router s MAC address OR Configure your router to spoof your computer s MAC address This can be done in the Basic Settings menu Refer to the Integrated ADSL Modem and Wirelesss Router Setup Manual Troubleshooting PPPoE or PPPoA The PPPoA or PPPoA connection can be debugged as follows 1 Access the Main Menu of the router at http 192 168 0 1 2 Under the Maintenance heading select the Router Status link 3 Click the Connection Status button 4 If all of the steps indicate OK then your PPPoE or PPPoA connection is up and working 5 If any of the steps indicates Failed you can attempt to reconnect by clicking Connect The modem router will continue to attempt to connect indefinitely If you cannot connect after several minutes you may be using an incorrect Service Name User Name or Password There also may be a provisioning problem with your ISP Note Unless you connect manually the modem router will not authenticate using gt PPPoE or PPPoA until data is transmitted to the network 8 6 Troubleshooting v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Troubleshooting Internet
90. rrectly To ping the router from a PC running Windows 95 or later 1 From the Windows toolbar click the Start button and select Run 2 In the field provided type Ping followed by the IP address of the router as in this example ping 192 168 0 1 3 Click OK You should see a message like this one Pinging IP address with 32 bytes of data Troubleshooting 8 7 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model If the path is working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly you could have one of the following problems e Wrong physical connections Make sure the LAN port LED is on If the LED is off follow the instructions in LAN or Internet Port LEDs Not On on page 8 3 Check that the corresponding Link LEDs are on for your network interface card and for the hub ports if any that are connected to your workstation and router e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your PC or workstation Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet Testing the Path from Your Computer to a Remote Device After verifying that the LAN
91. s CDs URL names bold User input fixed Screen text file and server names extensions commands IP addresses This guide uses the following formats to highlight special messages Note This format is used to highlight information of importance or special interest Tip This format is used to highlight a procedure that will save time or resources About This Manual 1 1 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model A Warning Ignoring this type of note may result in a malfunction or damage to the equipment A Danger This is a safety warning Failure to take heed of this notice may result in personal injury or death This manual is written for the Integrated ADSL Modem Wireless Router with Voice according to these specifications Table 1 2 Manual Scope Product Version Integrated ADSL Modem and Wireless Router with Voice Model DG834GV Manual Publication Date September 2006 How to Print this Manual To print this manual you can choose one of the following several options according to your needs Printing a Page in the HTML View Each page in the HTML version of the manual is dedicated to a major topic Use the Print button on the browser toolbar to print the page contents Printing a Chapter Use the PDF of This Chapter link at the top left of any page Click the PDF of This
92. s is shown the modem router cannot connect to the Internet The network type depends is determined by your ISP Common network types are PPPoE and PPPOA This field displays the IP Subnet Mask being used by the Internet ADSL port of the modem router This field displays the DNS Server IP addresses being used by the modem router These addresses are usually obtained dynamically from the ISP LAN Port MAC Address IP Address DHCP IP Subnet Mask These parameters apply to the Local ADSL port of the modem router This field displays the Ethernet MAC address being used by the Local LAN port of the modem router This field displays the IP address being used by the Local LAN port of the modem router The default is 192 168 0 1 If OFF the modem router will not assign IP addresses to PCs on the LAN If ON the modem router will assign IP addresses to PCs on the LAN This field displays the IP Subnet Mask being used by the Local LAN port of the modem router The default is 255 255 255 0 Modem ADSL Firmware Version Modem Status These parameters apply to the Local WAN port of the modem router The version of the firmware The connection status of the modem Managing Your Network v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Table 6 1 Menu 3 2 Modem Router Status Fields continued Field Description Downstr
93. sing and capable of full duplex or half duplex operation The modem router incorporates Auto Uplink technology Each local Ethernet port will automatically sense whether the Ethernet cable plugged into the port should have a normal connection such as to a computer or an uplink connection such as to a switch or hub That port will then configure itself to the correct configuration This feature also eliminates the need to worry about crossover cables as Auto Uplink will accommodate either type of cable to make the right connection Introduction 2 5 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Content Filtering With its content filtering feature the DG834GV prevents objectionable content from reaching your PCs The modem router allows you to control access to Internet content by screening for keywords within Web addresses You can configure the modem router to log and report attempts to access objectionable Internet sites 2 6 Introduction v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model What s in the Box The product package should contain the following items Integrated ADSL Modem and Wireless Router with Voice Model DG834GV AC power adapter varies by region Category 5 Cat 5 Ethernet cable Telephone cable with RJ 11 connector Microfilters quantity and type vary by region
94. st This list determines which wireless hardware devices will be allowed to connect to the modem router To restrict access based on MAC addresses follow these steps 1 Login to the DG834GV Integrated ADSL Modem Wireless Router with Voice at its default LAN address of http 192 168 0 1 with its default user name of admin and default password of password or using whatever LAN address and password you have set up 3 8 Wireless Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 2 From the Wireless Settings menu Wireless Station Access List section click the Setup Access List button to display the list shown below Wireless Station Access List Turn Access Control On Trusted Wireless Stations Device Name MAC Address Available Wireless Stations Device Name MAC Address Add Add New Station Manually Device Name MAC Address Add Figure 3 4 3 Select the Turn Access Control On check box to enable restricting wireless computers by their MAC addresses 4 Ifthe wireless station is currently connected to the network you can select it from the Available Wireless Stations list Click Add to add the station to the Trusted Wireless Stations list 5 Ifthe wireless station is not currently connected you can enter its address manually Enter the MAC address of the authorized computer The MAC address is usually printed on the wireless card or
95. t is necessary for your ISP connection Configuring LAN IP Settings The LAN IP Setup menu allows configuration of LAN IP services such as DHCP and RIP These features can be found under the Advanced heading in the Main Menu of the browser interface The modem router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The modem router s default LAN IP configuration is LANIP addresses 192 168 0 1 e Subnet mask 255 255 255 0 7 4 Advanced Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model These addresses are part of the Internet Engineering Task Force IETF designated private address range for use in private networks and should be suitable in most applications If your network has a requirement to use a different IP addressing scheme you can make those changes in this menu LAN IP Setup LAN TCPAP Setup IP Address 192 168 O t IP Subnetmask 255 2ss 2ss o RIP Direction None v RIP Version RIP Use Router as DHCP Server Starting IP Address 192 168 0 2 Ending IP Address 192 168 0 254 Address Reservation IP Address Device Name MAC Address Add Edit Delete Figure 7 2 The LAN TCP IP Setup parameters are e IP Address This is the LAN IP address of the modem router Warning If you change the LAN IP address of the modem r
96. t telephone number Note If your Telephone Number appears as phonenumber either your account has not been established or your router has been unable to connect to the Internet Line 1 Line 2 Status e Hook State displays the condition of the telephone receiver ON indicates the receiver is on its cradle while OFF indicates the receiver is not seated on its cradle Registration State displays Success when your router has successfully connected to the VoIP servers However if you do not have a VOIP account or if the router could not connect to the VoIP servers the status will be displayed as Idle Viewing the Call Log Note to reviewers All I got was one blank box with no buttons when this page was displayed This was at odds with the information on the help page VoIP and Telephone Settings 4 5 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 4 6 VoIP and Telephone Settings v1 0 September 2006 Chapter 5 Protecting Your Network This chapter describes how to use the basic firewall features of the Integrated ADSL Modem and Wireless Router with Voice Model DG834GV to protect your network Protecting Access to Your Integrated ADSL Modem and Wireless Router with Voice Model DG834GV For security reasons the modem router has its own user name and password Also after a period of inactivity for a set length of time the administrator
97. tallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Federal Communications Commission FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation v1 0 September 2006 European Union Statement of Compliance Hereby NETGEAR Inc declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC esky NETGEAR Inc t mto prohlaSuje Ze tento Integrated ADSL Modem and Wireless Czech Router with Voice Model DG834GV je ve shodi se z kladn mi po adavky a dal mi pe slu nymi ustanoven mi smirnice 1999 5 ES Dansk Undertegnede NETGEAR Inc erkleerer herved at felgende udstyr Integrated ADSL
98. tember 2006 How to Restrict Wireless Access to Your Network eee 3 7 How to Coniggre WEP EN 3 10 How to Gonigure WPA POK cornas eana mee 3 12 How to Configure WPA SOZ TX xusesexiesid tit aeri IE RERUM RS RHTA FH e PEE UE FI ae 3 12 Chapter 4 VoIP and Telephone Settings COMMUNE Advanced CUI M 4 1 Setting Up the Voiceover IP Settings iccincsinciedasninducensaarenms nadadnininiaaneriaarnieete 4 2 setting Up tha PSTN Ses ssrin ainni ani etit Eo ecd ri 4 3 Viewing the Voice Status seem TT fee ERa E RA Sondetbla 4 4 venm Altes C WLO ow m 4 5 Chapter 5 Protecting Your Network Protecting Access to Your Integrated ADSL Modem and Wireless Router with Voice Model DA E PETERET meme T tT 5 1 How to Change tha Built In Password 122 ctiain traten taa ttes 5 1 Changing the Administrator Login Timeout eeeeeeeeeeeeseeeneenne nnn 5 2 Configuring Basic Firewall SUFPIDBE 2ussimispeeixbrtenger betedderkixerterdqek nad agnat EeGpA IRAE Ehsid qn dE US 5 3 Blocking Keywords Bites and BerviO8S i euieca iss teaevi a kae be Eee n dE UE CCP euh 5 3 How to Block Keywords and Sites 1 ee nee carat kata rao e n Land LE 5 3 E ood ESOS ced ouo E belt undas e lucir AE E I eeba la uta telese t reer rent bd e is 5 5 Itibound Rules POIL POPSET osos les tri epe IAS R ER LOS n RS WERE Sa PEE entia 5 6 Outbound Rules Service Blocking uei eiecit una etuk ku htt kn a ak n e
99. the Wireless Settings menu e Wireless Network Name SSID The Service Set ID also known as the wireless network name Enter a value of up to 32 alphanumeric characters The same Name SSID must be assigned to all wireless devices in your network The default SSID is NETGEAR but NETGEAR strongly recommends that you change your network Name to a different value Note This value is case sensitive For example Wireless is not the same as x wireless Region Select your country region from the drop down list This field displays the region of operation for which the wireless interface is intended Note In the USA the Region is preset according to regulatory requirements and cannot be changed In other areas you can and must set the Region It may not be legal to operate the wireless access point in a region other than one of those identified in this field Channel This field determines which operating frequency will be used It should not be necessary to change the wireless channel unless you notice interference problems with another nearby access point Mode The default is g amp b which allows both g and b wireless stations to access this device g only allows only 802 11g wireless stations to be used b only allows 802 11b wireless stations 802 11g wireless stations can still be used if they can operate in 802 11b mode e Wireless Access Point Enable
100. the same subnet as the router If you are using the recommended addressing scheme your computer s address should be in the range of 192 168 0 2 to 192 168 0 254 Refer to Preparing a Computer for Network Access in Appendix B to find your computer s IP address Note If your computer s IP address is shown as 169 254 x x Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the router and reboot your computer e If your router s IP address was changed and you do not know the current IP address clear the router s configuration to factory defaults This will set the router s IP address to 192 168 0 1 This procedure is explained in Using the Reset button on page 8 9 e Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure the Java applet is loaded Troubleshooting 8 3 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model e Try quitting the browser and launching it again e Make sure you are using the correct login information The factory default login name is admin and the password is password Make sure that CAPS LOCK is off when entering this information If the router does
101. u must select a service provider and obtain an account with them After you have configured your account information in the router whenever your ISP assigned IP address changes your router will automatically contact your dynamic DNS service provider log in to your account and register your new IP address How to Configure Dynamic DNS Warning If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x A the dynamic DNS service will not work because private addresses will not be routed on the Internet 1 Log in to the router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever User Name Password and LAN address you have chosen for the router 7 10 Advanced Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 2 From the Main Menu of the browser interface under Advanced select Dynamic DNS to display the page below Dynamic DNS Use a Dynamic DNS Service Service Provider www DynDNS org v Host Name User Name Password Cluse Wildcards Apply Cancel Show Status Figure 7 5 3 Access the Web site of one of the dynamic DNS service providers whose names appear in the Service Provider box and register for an account For example for dyndns org go to www dyndns org 4 Select the Use a dynamic DNS service c
102. ual for the Integrated ADSL Modem and Wireless Router with Voice Model Dropped Packets Wed 2002 05 22 07 15 15 TCP packet dropped Source 64 12 47 28 4787 WAN Destination 134 177 0 11 21 LAN Inbound Default rule match Sun 2002 05 22 12 50 33 UDP packet dropped Source 64 12 47 28 10714 WAN Destination 134 177 0 11 6970 LAN Inbound Default rule match Sun 2002 05 22 21 02 53 ICMP packet dropped Source 64 12 47 28 0 WAN Destination 134 177 0 11 0 LAN Inbound Default rule match These entries show an inbound FTP port 21 packet User Datagram Protocol UDP packet port 6970 and Internet Control Message Protocol ICMP packet port 0 being dropped as a result of the default inbound rule which states that all inbound packets are denied Enabling Security Event E mail Notification In order to receive logs and alerts by e mail you must provide your e mail information in the E mail subheading E mail Cl Turn E mail Notification On Send Alerts and Logs Via E mail Send To This E mail Address Outgoing Mail Server 1 My Mail Server requires authentication User Name Password Send E Mail alerts immediately v If a DoS attack is detected v If a Port Scan is detected v If someone attempts to access a blocked site Send Logs According to this Schedule Hourly b Day Time a m p m Figure 6 8 6 14 Managing Your Network v1 0 September 2006 Reference Manual f
103. uded in Windows XP only allow entry of one key which must match the default key you set in the DG834GV 9 Click Apply to save your settings Note When configuring the modem router from a wireless computer if you configure WEP settings you will lose your wireless connection when you click Apply You must then either configure your wireless adapter to match the modem router WEP settings or access the modem router from a wired computer to make any further changes Wireless Configuration 3 11 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model How to Configure WPA PSK Note Not all wireless adapters support WPA Consult the product document for your wireless adapter for instructions on configuring WPA settings To configure WPA PSK follow these steps 1 Log in at the default LAN address of http 192 168 0 1 with the default user name of admin and default password of password or using whatever LAN address and password you have set up Click Wireless Settings in the Setup section of the main menu of the DG834GV Choose the WPA PSK radio button The WPA PSK page will display a WPA PSK Security Encryption section Enter the pre shared key in the Passphrase field Click Apply to save your settings How to Configure WPA 802 1x Note Not all wireless adapters support WPA Consult the product document for your wireless adapter
104. unless you have an unusual network setup RIP 2 carries more information Both RIP 2B and RIP 2M send the routing data in RIP 2 format RIP 2B uses subnet broadcasting RIP 2M uses multicasting DHCP By default the modem router will function as a DHCP Dynamic Host Configuration Protocol server allowing it to assign IP DNS server and default gateway addresses to all computers connected to the modem router s LAN The assigned default gateway address is the LAN address of the router IP addresses will be assigned to the attached PCs from a pool of addresses specified in this menu Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN For most applications the default DHCP and TCP IP settings of the router are satisfactory See Internet Networking and TCP IP Addressing in Appendix B for an explanation of DHCP and information about how to assign IP addresses for your network Use Router as DHCP server If another device on your network will be the DHCP server or if you will manually configure the network settings of all of your computers clear the Use router as DHCP server check box Otherwise leave it selected 7 6 Advanced Configuration v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model Specify the pool of IP addresses to be assigned by setting the Starting IP Address and Ending IP Address These addresses sh
105. y content filtering options include e Keyword blocking of HTTP traffic e Outbound Service Blocking limits access from your LAN to Internet locations or services that you specify as off limits e Denial of Service DoS protection Automatically detects and thwarts Denial of Service DoS attacks such as Ping of Death SYN Flood LAND Attack and IP Spoofing e Blocking unwanted traffic from the Internet to your LAN The section below explains how to configure your modem router to perform these functions How to Block Keywords and Sites The Integrated ADSL Modem Wireless Router with Voice allows you to restrict access to Internet content based on functions such as Web addresses and Web address keywords 1 Log in to the modem router at its default LAN address of http 192 168 0 1 with its default User Name of admin default password of password or using whatever Password and LAN address you have chosen for the modem router Protecting Your Network 5 3 v1 0 September 2006 Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice Model 2 Select the Block Sites link in the Content Filtering section of the main menu Block Sites Keyword Blocking O Never O Per Schedule Always Type Keyword or Domain Name Here Add Keyword Block Sites Containing these Keywords or Domain Names Delete Keyword C Allow Trusted IP Address to Visit Blocked Sites Trusted IP Address Figure 5 3 3 T

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