NetComm NB5Plus4 User's Manual
Contents
1. 24 www netcomm com au NEIL An RJ 11 connector is the small modular plug used for most analog telephones It has six pin slots in the head but usually only two or four of them are used RJ 11 Connector Pin Assignment Normal Assignment Not Connected Not connected RJ11 connector and cable 134945 6 Line Line Not Connected Not Connected Figure 5 605 to RJ 11 adapter The 605 to RJ 11 adaptor is provided to comply with the older 610 Telstra wall socket The 605 to RJ 11 adapter may be used to convert the supplied RJ 11 cable if the older connection is required USB cable A typical USB cord has an A connection upstream to plug into the computer and a B connection downstream to plug into the device E es ee A Connection i 4 AH los By using different connectors on the upstream and downstream ends cable connection is simplified The B connection will fit a into the B socket of any USB device Similarly any A connector can be plugged into any A socket such as on a computer If it is a new device the operating system auto detects it and asks for the driver disk If the device has already been installed the computer activates it and starts talking to it USB devices can be connected and disconnected at any time YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 25 MELLO Appendix D Registering your NetComm Product All Ne2. A Fi j P f a Fi 2 ff Fi ra Broadband Solutions Quick Start Guide NB5Plus4 and NB5Plus4W MELLO Legal amp Regulatory Information This manual is copyright Apart from any fair dealing for the purposes of private study research criticism or review as permitted under the Copyright Act no part may be reproduced stored in a retrieval system or transmitted in any form by any means be it electronic mechanical recording or otherwise without the prior written permission of NetComm Limited NetComm Limited accepts no liability or responsibility for consequences arising from the use of this product NetComm Limited reserves the right to change the specifications and operating details of this product without notice NetComm is a registered trademark of NetComm Limited All other trademarks are acknowledged the property of their respective owners Customer Information ACA Australian Communications Authority requires you to be aware of the following information and warnings 1 This unit shall be connected to the Telecommunication Network through a line cord which neets the requirements of the ACA TS008 Standard 2 This equipment has been tested and found to comply with the Standards for C Tick and or A Tick as set by the ACA These standards are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio noise and
3. 3 The power supply that is provided with this unit is only intended for use with this product Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Failure to do so may cause damage to this product fire or result in personal injury NB5Plus4 W Quick Start Guide YML755Rev1 26 www netcomm com au NEIL Product Warranty The warranty is granted on the following conditions 1 This warranty extends to the original purchaser you and is not transferable 2 This warranty shall not apply to software programs batteries power supplies cables or other accessories supplied in or with the product 3 The customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require 4 The cost of transporting product to and from NetComm s nominated premises is your responsibility and 5 NetComm does not have any liability or responsibility under this warranty where any cost loss injury or damage of any kind whether direct indirect consequential incidental or otherwise arises out of events beyond NetComm s reasonable control This includes but is not limited to acts of God war riot embargoes acts of civil or military authorities fire floods electricity outages lightning power surges or shortages of materials or labou
4. 3 The Network dialog box displays with a list of currently installed network components If the list includes TCP IP and then the protocol has already been enabled Skip to step 9 4 If TCP IP does not display as an installed component click Add The Select Network Component Type dialog box displays 5 Select Protocol and then click Add The Select Network Protocol dialog box displays 6 Click on Microsoft in the Manufacturers list box and then click TCP IP in the Network Protocols list box 7 Click OK to return to the Network dialog box and then click OK again You may be prompted to install files from your Windows 95 98 installation CD Follow the instructions to install the files 8 Click OK to restart the PC and complete the TCP IP installation Next configure the PCs to accept IP information assigned by the Modem 9 Follow steps 1 3 above 10 Select the network component labelled TCP IP and then click Properties If you have multiple TCP IP listings select the listing associated with your network card or adapter 11 In the TCP IP Properties dialog box click the IP Address tab 12 Click the radio button labelled Obtain an IP address automatically 13 Click OK twice to confirm and save your changes You will be prompted to restart Win dows 14 Click Yes NOTE For detailed information regarding the advanced features of this product please refer to the configuring sections in the NB5Plus4 W User Guide on the
5. ISP that states that the ADSL service is installed You can usually tell if the service 1s installed by listening to the phone line you will hear some high pitched noise If you do not hear high pitched noise contact your ISP 2 Verify that the phone line is connected directly to the wall and to the line input on the ADSL Router If the phone line is connected to the phone side of the ADSL Router or you have a splitter installed on the phone line the ADSL light will not come on NB5Plus4 W Quick Start Guide YML755Rev1 20 www netcomm com au NEIL Appendix B ADSL Router terms What is a firewall A firewall is protection between the Internet and your local network It acts similarly to the firewall in your car protecting the interior of the car from the engine Your car s firewall has very small opening that allow desired connections from the engine into the cabin gas pedal connection etc but if something happens to your engine you are protected The firewall in the ADSL Router is very similar Only the desired connections that you allow are passed through the firewall These connections are normally originating from the local network such as web browsing checking your email downloading a file and playing a game However in some cases you can allow incoming connections so that you can run programs like a web server What is NAT NAT stands for Network Address Translation Another name for it is Connection Sharing
6. Start Guide YML755Rev1 8 www netcomm com au NEIL Back Panel Ports Power jack 4 x RJ45 Ports for Reset USB RJ11 for ADSL for AC power 10 100 Ethernet factory Port connection to adaptor LAN connection defaults telephone line Rear Panel of the NB5Plus4 Power Connect the Power Adaptor that comes with your package 1 2 3 4 4 x 10 100 Base T Ethernet jack RJ 45 to connect to your Ethernet Net work card or Ethernet Hub Switch Reset To reset your ADSL Router to factory default settings All customised set tings that you have saved will be lost Please refer to the section below on how to use the reset function USB USB Port requires Drivers from accompanying CD Line Telephone jack RJ 11 to connect to your Telephone Wall Socket ADSL line NB5Plus4W antenna Power jack 4 x RJ45 Ports for Reset USB RJ11 for ADSL for AC power 10 100 Ethernet factory Port connection to adaptor LAN connection defaults telephone line Rear Panel of the NB5Plus4W YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 9 MELLO Restoring Factory Defaults This feature will reset the Modem to its factory default configuration Occasions may present themselves where you need to restore the factory defaults on your modem Typical situations are e You have lost your username and password and are unable to login to the modem e You have purchased the modem from someone else and need to reconfigure the device to wor
7. settings to enable connection to their service Please refer to your ISP or Network Adminis trator for further information YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 11 MELLO Connecting your NB5Plus4 W The NB5Plus4 W can be connected via a USB cable or an Ethernet cable or both The USB connection is simply an ethernet simulation As far as your computer is concerned the USB connection is an Ethernet connection hence DHCP and other protocols will work the same as for Ethernet To connect to your ADSL Router you need to have either an Ethernet Port or a USB Port pres ent on your Computer Notebook Connecting your NB5Plus4 W ADSL Modem via ETHERNET 1 Connect your NB5Plus4 W to either a computer directly or a network hub or switch using CATS ethernet cables Computer with Network Card Powerpoint ADSL Enabled Line i H i A FN F at i I aie A i f i of A A tl iy i os a ny ae AY STI il Li a HW E e jae i iM 4 JA i Power Adaptor Telephone Line into Power Port yi Cable into Line Port 779 OE J Ethernet Cable into one of the four LAN Ports 2 Connect the power pack to the ADSL Modem and switch on the power switch 3 Ensure that there is a LAN link light on the NB5Plus4 W 4 Ensure that the computer you intend to use has an IP address in the same subnet as the NBS5Plus4 W ADSL Modem e g the NB5Plus4 W s default IP is 192 168 1 1 your co
8. supplied CD ROM NB5Plus4 W Quick Start Guide YML755Rev1 18 www netcomm com au NEIL Appendix A Troubleshooting Below is a list of commonly asked questions Before calling technical support please look through these issues to see if they help to solve your problem The ADSL Router is not functional 1 Check to see that the power LED is red and than the network cables are installed correctly 2 Check to see that the ETH LAN ADSL and PPP LEDs are green 3 Check to see that the ADSL LED is green 4 Check the settings on your PC 5 From your PC can you PING the ADSL Router Assuming that the ADSL Router has DHCP enabled and your PC is on the same subnet as the gateway you should be able to PING the gateway 6 Can you PING the WAN IP Your ISP should have provided the IP address of their server If you can ping the ADSL Router and your protocols are configured correctly you should be able to ping the ISPs network If you cannot PING the ISPs network make sure you are using the correct protocols with the correct VPI VCI values 7 Make sure NAT is enabled for your connection If NAT is disabled the ADSL Router will not route frames correctly except in Bridge connection can t connect to the ADSL Router 1 Check to see that the power LED is red and that the network cables are installed correctly 2 Make sure that your PC and the ADSL Router is on the same network segment The ADSL Router s default IP addr
9. target station does not reside on the same subnet as the source If your machine can reach all stations on the same subnet usually a building or a sector within a building but cannot communicate outside of this area it 1s usu ally because of an incorrectly configured default gateway NB5Plus4 W Quick Start Guide YML755Rev1 22 www netcomm com au NEIL Appendix C Cable Connections This cable information is provided for your reference only Please ensure you only connect the appropriate cable into the correct socket on either this product or your computer If you are unsure about which cable to use or which socket to connect it to please refer to the hardware installation section in this manual If you are still not sure about cable connections please contact a professional computer technician or NetComm for further advice RJ 45 Network Ports RJ 45 Network Ports can connect any networking devices that use a standard LAN interface such as a Hub Switch Hub or Router Use unshielded twisted pair UTP or shield twisted pair STP cable to connect the networking device to the RJ 45 Ethernet port Depending on the type of connection 10Mbps or 100Mbps use the following Ethernet cable as prescribed 10Mbps Use EIA TIA 568 100 Category 3 4 or 5 cable 100Mbps Use EIA TIA 568 100 Category 5 cable Note To prevent loss of signal make sure that the length of any twisted pair connec tion does not exceed 100 metres RJ 45 C
10. 90 angle Note Please note that you may have to rotate the complete antenna assembly to do this and have the antenna pointing vertically NB5Plus4 W Quick Start Guide YML755Rev1 14 www netcomm com au NEIL Configuring your NB5Plus4 W You will need to log directly into the configuration page of the modem and configure the basic settings for your Internet connection Your ISP should provide you with the necessary information to complete this step The settings that you most likely need to change to access the Internet are grouped onto a single EasyConfig page To configure your modem follow the steps below Note Ensure that your PC is setup as a DHCP client Refer to the Computer Hardware Configuration section for instructions on how to Set this up with different Operat ing Systems 1 Insert the CD into your CD ROM drive An autorun screen will appear Click on Config ure Modem Alternatively if the CD ROM is not available you can open a web browser and type http 192 168 1 1 in the location bar to access the modem s EasyConfig setup screen directly 2 The login page will be displayed Enter the modem s username and password The default username is admin The default password is admin Please Log In to continue Log In Username admin Password cece Click on Log In 3 The EasyConfig page will be displayed YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 15 MELLO EasyConf
11. Adapter which can be configured in the same way as a Network Interface card with DHCP or static IP address To install the USB driver please follow the steps below Boot your machine into Windows 98 Me 2000 XP Insert your NetComm NBS5Plus4 W CD into your CD ROM drive Plug power up to your NB5Plus4 W and switch ON Plug a USB cable from the back of the unit into a spare USB socket on your computer The Windows Add New Hardware Wizard should appear Click Next to continue Ensure the option Search for the best driver 1s chosen and click Next of oe oe ee ee a Choose Specify location untick any other boxes and click on the Browse button Open the CD ROM drive location of your NetComm NBS5Plus4 W CD and then select the USBdriver folder The USB driver will be installed YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 13 NEILOMAT NB5Plus4W Antenna Instructions Before continuing with the Hardware installation you may need to connect the Antenna 1 The antenna has a retaining nut which must be screwed into the SMA connector on the back of the modem Place the screw retaining nut over the antenna connection on the rear of the NB5Plus4W and turn it clockwise Note Do not over tighten the attaching nut but do make sure that you have screwed it all the way to its end Screw retaining nut clockwise over the antenna connection Bend antenna to a 90 angle 2 Bend the antenna to a
12. What does this mean Your ISP provides you with a single network address for you to access the Internet through However you may have several machines on your local network that want to access the Internet at the same time The ADSL Router provides NAT functionality that converts your local network addresses to the single network address provided by your ISP It keeps track of all these connections and makes sure that the correct information gets to the correct local machine Occasionally there are certain programs that don t work well through NAT Some games and some applications have a bit of trouble The ADSL Router contains special functionality to handle the vast majority of these troublesome programs and games NAT does cause problems when you want to run a SERVER though When running a server please see the DMZ section below What is a DMZ DMZ really stands for Demilitarized Zone It is a way of separating out part of your local network so that is more open to the Internet Suppose that you want to run a web server or a game server Normal servers like these are blocked from working by the NAT functionality The solution is to isolate the single local computer into a DMZ This makes the single com puter look like it is directly on the Internet and others can access this machine Your machine isn t really directly connected to the Internet and it really has an internal local network address When you provide the servers netwo
13. are acknowledged the property of their respective owners Customer Information ACA Australian Communications Authority requires you to be aware of the following information and warnings 1 This unit shall be connected to the Telecommunication Network through a line cord which meets the requirements of the ACA TS008 Standard 2 This equipment has been tested and found to comply with the Standards for C Tick and or A Tick as set by the ACA These standards are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio noise and if not installed and used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage the user to try to correct the interference by one or more of the following measures e Change the direction or relocate the receiving antenna e Increase the separation between this equipment and the receiver e Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver TV is connected e Consult an experienced radio TV technician for help
14. ently installed network components If the list includes Internet Protocol TCP IP then the protocol has already been enabled Skip to step 10 U 5 If Internet Protocol TCP IP does not display as an installed component click Add YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 17 Melton 6 10 11 12 In the Select Network Component Type dialog box select Protocol and then click Add Select Microsoft in the Manufacturers box Select Internet Protocol TCP IP in the Network Protocols list and then click OK You may be prompted to install files from your Windows ME installation CD or other media Follow the instructions to install the files If prompted click OK to restart your computer with the new settings Next configure the PC to accept IP information assigned by the modem Follow steps 1 4 above In the Network Properties dialog box select TCP IP and then click Properties If you have multiple TCP IP listings select the listing associated with your network card or adapter In the TCP IP Settings dialog box click the radio button labelled Obtain an IP address automatically Click OK twice to confirm and save your changes and then close the Control Panel Windows 95 98 PCs First check for the IP protocol and if necessary install it 1 In the Windows task bar click the Start button point to Settings and then click Control Panel 2 Double click the Network icon
15. eplacement for such conditions and warranties To the extent permitted by the Relevant Acts in relation to your product and any other materials provided with the product the Goods the liability of NetComm under the Relevant Acts is limited at the option of NetComm to Replacement of the Goods or Repair of the Goods or Payment of the cost of replacing the Goods or Payment of the cost of having the Goods repaired All NetComm ACN 002 490 486 products have a standard 12 months warranty from date of purchase However some products have an extended warranty option refer to packaging To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on line via the NetComm web site at www netcomm com au NetComm reserves the right to request proof of purchase upon any warranty claim YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 27 NETCOMM LIMITED ABN 85 002 490 486 PO Box 1200 Lane Cove NSW 2066 Australia P 02 9424 2070 F 02 9424 2010 Broadband Solutions E sales netcomm com au W www netcomm com au
16. ery packet of data that comes in ensuring your defences are rock solid against hackers unau thorised entries probes and even Denial of Service attacks What s more the NB5Plus4 W is equipped with a VPN pass through feature allowing you to use a standard VPN client for Point to Point communication even while your Firewall is active The NB5Plus4 W delivers the connection versatility needed to cater for today s ADSL users You can simply attach the NB5Plus4 W to a single PC by using the USB port or Ethernet port Alternatively should you wish to share your Internet connection the NB5Plus4 W is equipped with an in built Router and four 10 100 Ethernet ports for connection to a network If you have the NBS5Plus4W modem you can share your Internet connection wirelessly The NB5Plus4 W s Port Forwarding and UPnP functions have made it easier for today s Internet users to configure and setup the myriad of Network Port Rules needed by Internet applications such as On Line Gaming Peer To Peer file sharing and Messenger services to operate NB5Plus4 W has a number of pre configured rules for several games just click on the game you wish to play on line and the rest is done for you Added to this the NB5Plus4 W introduces a QoS Quality of Service feature that gives you control over which types of outgoing data are given priority by the router With QoS you can tailor your router settings to ensure that you can keep gaming or browsing even thou
17. ess is 192 168 1 1 If you are running a Windows based PC you can open a DOS window and type IPCONFIG make sure that the network adapt er that 1s connected to the gateway is within the same 192 168 1 x subnet For Windows 98 SE computers you need to run winipcfg Start gt Run gt winipcfg 3 Also your PC s Subnet Mask should match the gateways subnet mask The gateway has a default subnet mask of 255 255 255 0 4 If this still does not work press the reset button for 10 seconds This will place the gate way into its factory default state Go through the above procedures again 5 Make sure NAT is enabled for your connection If NAT is disabled the ADSL Router will not route frames correctly except in Bridge connection The DSL Link LED continues to blink but does not go solid 1 This means that the DSL line is trying to train but for some reason it cannot establish a valid connection The main cause of this is that you are too far away from the central of fice Contact your DSL service provider for further assistance 2 Verify that the phone line is connected directly to the wall and to the line input on the ADSL Router 3 Make sure that for every parallel phone line connected to telephone or fax to install with a micro filter YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 19 NEIGOMM The ADSL Link LED is always off 1 Make sure you have ADSL service You should get some kind of information from your
18. gh your upstream bandwidth may be saturated by applications such as Peer To Peer file sharing Your ISP must support and provide you with an ADSL 2 or ADSL 2 service for these features to be available This product will operate as a standard ADSL Modem Router when an ADSL 2 service is not available This reference manual assumes that the reader has an installed Ethernet card in the computer to be connected and has basic to intermediate computer and Internet skills However basic Computer Networking Internet and Firewall technology information is available from the NetComm Web site See www netcomm com au NB5Plus4 W Quick Start Guide YML755Rev1 4 www netcomm com au NEIL NB5Plus4 W Package Contents Your NB5Plus4 W Package contains the following items e Telephone Cable RJ 11 e The NBS5Plus4 or NB5Plus4 W Modem Router both models shown above e RJ11 to 605 Adaptor Oo Nia ER eT o e USB Cable e Driver and Manual CD cA Z Eoo e CAT 5 UTP Straight Ethernet Ve oc ae Stay a a ths i m 2 s P Network Cable RJ 45 Y f le TA F gee ee j a a IG yi y ba SA y P l gt Cy a F B e rant e NBS5Plus4 W Quick Start Guide e Power Adaptor AC 15V and Package Contents Note If any of the above items are damaged or missing please contact your dealer immediately YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 5 MELLO Minimum System Requirement
19. if not installed and used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interference will not occur with the installation of this product in your home or office If this equipment does cause some degree of interference to radio or television reception which can be determined by turning the equipment off and on we encourage the user to try to correct the interference by one or more of the following measures e Change the direction or relocate the receiving antenna e Increase the separation between this equipment and the receiver e Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver TV is connected e Consult an experienced radio TV technician for help 3 The power supply that is provided with this unit is only intented for use with this product Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Failure to do so may cause damage to this product fire or result in personal injury This Quick Start Guide covers both the NB5Plus4 and NB5Plus4W ADSL2 Modem Router Features and functions dedicated to the NB5Plus4W Wireless model are included in the User Guide on the supplied CD ROM separately This Quick Start Guide assumes that you have already established an ADSL serv ice with your Inte
20. ig Quick Settings Protocol PPPoE ix User ID usename isp Password jeeceece VPI 8 VCI 5 Status Advanced Settings Check with your ISP what Protocol your modem needs to use to connect to the Internet If unsure leave the default selection of PPPoE In the User ID field enter the Username that your ISP has provided In the password field enter the password that your ISP has given you Note If your ISP has provided you with Static addressing details you will need to ac 10 TIP cess the Advanced Settings of your modem to configure these Please refer to the section on Advanced Settings in the NB5Plus4 W User Manual on the CD for instructions The default VPI VCI settings for most connections is 8 35 in Australia Do not change these unless your ISP has instructed you to do so Click on the Apply button to save the settings you have entered The modem will auto matically reboot Refresh the web page after 20 seconds If the settings you entered were correct and you have an ADSL connection established the Status light will change to green You should now be able to access the Internet with a web browser email client or other Internet application If the status light remains red after 45 seconds and you have refreshed your web page several times check the following e ADSL Link light on your modem is solid green If not you do not have a connection established with your local DSLAM Please ca
21. k with your ISP e You are asked to perform a factory reset by a member of the NetComm Support staff In order to restore your modem to its factory default settings please follow these steps e Ensure that your Modem is powered on for at least 10 seconds e Use a paper clip or a pencil tip to depress the reset button for ten seconds and release At this point the reset is in progress Do not power off the unit at this point e When indicator lights return to steady green reset is complete The default settings are now restored The entire process takes about 45 seconds to complete e Once you have reset the modem to its default settings you will be able to access the device s configuration web interface using http 192 168 1 1 with username admin and password admin NB5Plus4 W Quick Start Guide YML755Rev1 10 www netcomm com au NEIL Default Settings LAN Management Field Setting Details Static IP Address 192 168 1 1 Subnet Mask 255 255 255 0 Default Gateway blank WAN Internet Field User Name Password Protocol VPI VCI IP Address Subnet Mask Default Gateway Modem Access Setting Details username isp sk PPPoE g 35 192 168 1 1 255 2352530 7 0 0 0 0 Field Setting Details User Name admin Password admin i Default Setting Although in most cases you will not be required to alter these default settings for your NB5Plus4 W your ISP may identify specific
22. ll your ISP who will assist in resolving this e Ifyou have a solid green light on your modem for the ADSL Link check that the user name password you entered are correct and try again e Ifthe above two suggestions don t resolve the issue please contact your ISP To test your Internet connection while the modem is attempting to apply the settings you can open a DOS prompt Start Run cmd and execute a con tinual ping command to a public server s IP address on the Internet Once you receive a reply from the server you know that you are connected This can take up to 30 seconds e g c ping 210 0 111 111 t NB5Plus4 W Quick Start Guide YML755Rev1 16 www netcomm com au NEIL Computer Hardware Configuration This section provides instructions for configuring the TCP IP Network settings on your computer to work with your Modem These steps are only required if you are having trouble accessing your Modem Windows XP PCs 1 Inthe Windows task bar click the Start button and then click Control Panel 2 Click on Network amp Internet Connections icon Category mode only 3 Click the Network Connections icon 4 In the LAN or High Speed Internet window right click on the icon corresponding to your network interface card NIC and select Properties Often this icon is labelled Local Area Connection 5 The Local Area Connection dialog box displays with a list of currently installed network items E
23. mp Regulatory Information cecvsessicnnnsaannsesnsnsssvessvarcevventisneessseoensncesnsecsseddertwesbnvansssaeiedecons 26 Customer Information ssssssseeessesssereeececessssseececoroessssesceccossessereeceecossesseeeecceeesseeeeeeeeesssssereeeee 26 Product Warranty cevacactsiensutusasncyceesqteasinnaencwswennssanusaasausyeerateantnaseasawouneeeqnaee sense eueaunenouenmeaniaiai 27 Limitations of Warranty cicucecaceceuscsmencensamnnancuseatayasaaudesuenenesdncanndehancececeuacsauorenGussanencumsenchane 27 YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 3 Melton Overview Thank you for purchasing the NetComm NB5Plus4 W ADSL ADSL2 Modem Router Net Comm brings you the Next Generation of ADSL technology with ADSL 2 which boosts ADSL s performance improves interoperability and supports new applications services and deployment conditions NetComm s implementation of ADSL 2 and ADSL 2 ensures that the NB5Plus4 W operates with existing ADSL services while delivering optimal performance in all modes of operation Powered by the latest ADSL 2 TI chipset NetComm s NB5Plus4 W increases downstream data rates by up to 50 12Mbps and 100 25Mbps for ADSL2 Plus mode ensuring that you can surf the net or download your files quicker than ever before Security is a key issue with Broadband users and NetComm s NB5Plus4 W does not leave you exposed Employing the latest Active Firewall technology the NB5Plus4 W checks ev
24. mputer should be on 192 168 1 100 or similar If you have DHCP enabled on your computer the NB5Plus4 W will assign your computer a suitable IP address 5 Ensure that your computer has a LAN link light 6 Connect one end of the ADSL phone line to the NB5Plus4 W ADSL Modem and the other end to the wall socket NB5Plus4 W Quick Start Guide YML755Rev1 12 www netcomm com au NEIL Connecting your NB5Plus4 W ADSL Modem via USB 1 Connect the power pack to the NB5Plus4 W ADSL Modem and switch on the power switch Computer with Powerpoint ADSL Enabled Network Card Line J i aN eE PONN l Hy J bo SS WW A ah BENN MA Telephone Line yu ih a g Ye i WN Cable into Line ho Power Adaptor D Port into Power Port TY z D Gaver oe J NBSPlus4 ADSL Modem 2 Connect your NB5Plus4 W to a computer directly via USB cable When the computer is booted the Add New Hardware Wizard will launch and prompt you to provide a driver for your NB5Plus4 W ADSL Modem Insert the CD provided 4 Follow the on screen prompts to load the driver Refer to the section below for more detailed information You may need to restart your computer 5 Connect one end of the ADSL phone line to the NB5Plus4 W ADSL Modem and the other end to the wall socket Installing the USB driver Windows 98 Me 2000 XP only When you install the USB driver on your computer it creates a Virtual Ethernet
25. nals pass through it Telephones and or facsimiles in other rooms that are using the same ex tension will also require Microfilters The following diagram gives an example of connecting your ADSL Modem Router using a Microfilter One telephone line a eal a EE Ee ial Le EA Wall Socket Old Style Double Adaptor with Telephone Line Cord Microfilter required if additional devices are connected to the same line NB5SPlus4 ADSL Modem Router Computer Telephone u w a Sse clciil Sale S amp S SS a YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 7 Melton LED Indicators The LED Indicators are located on the front of the unit and are green in colour except the Power LED which is red The meanings are as follows P Label Status Indicates Power On Power is on Off Power is off PPP Flashing Trying to authenticate with ISP s PPP server On PPP link is up Off No PPP link available ADSL On A valid ADSL connection Flashing An active WAN session WLAN nssPlus4W On Wireless link is enabled on NB5Plus4W Flashing Data is being transmitted wirelessly USB On PC connected to USB port Flashing Data is being transmitted between NBS5Plus4 W and PC LAN 4 3 2 amp 1 Flashing Flashes when data is being sent or received on the LAN connection On Indicates a link to your LAN or Network card is active Off Indicates no link to LAN NB5Plus4 W Quick
26. nsure that the check box to the left of the item labelled Internet Protocol TCP IP is checked Select Internet Protocol TCP IP and click on Properties 6 Inthe Internet Protocol TCP IP Properties dialog box click the radio button labelled Obtain an IP address automatically Also click the radio button labelled Obtain DNS server address automatically 7 Click OK twice to confirm your changes and close the Control Panel Windows 2000 PCs First check for the IP protocol and if necessary install it 1 Inthe Windows task bar click the Start button point to Settings and then click Control Panel 2 Double click the Network and Dial up Connections icon 3 Inthe Network and Dial up Connections window right click the Local Area Connec tion icon and then select Properties 4 Inthe Local Area Connection Properties dialog box select Internet Protocol TCP IP and then click Properties 5 Inthe Internet Protocol TCP IP Properties dialog box click the radio button labelled Obtain an IP address automatically Also click the radio button labelled Obtain DNS server address automatically 6 Click OK twice to confirm and save your changes and then close the Control Panel Windows Me PCs 1 Inthe Windows task bar click the Start button point to Settings and then click Control Panel 2 Click on View All Control Panel Options Double click the Network icon 4 The Network Properties dialog box displays with a list of curr
27. onnector Pin Assignment Normal Assignment Input Receive Data mm Input Receive Data Output Transmit Data 4 Output Transmit Data Not used F L Figure 1 Z sasssa RJ 45 plug peL attached to cable Figure 2 YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 23 Melton Straight and crossover cable configuration There are two types of the wiring Straight Through Cables and Crossover Cables Category 5 UTP STP cable has eight wires inside the sheath The wires form four pairs Straight Through Cables has same pinouts at both ends while Crossover Cables has a different pin arrangement at each end In a straight through cable wires 1 2 3 4 5 6 7 and 8 at one end of the cable are still wires 1 8 at the other end In a crossover cable the wires of 1 2 3 6 are reversed so that wire 1 become 3 at the other end of the cable 2 becomes 6 and so forth To determine which wire is wire 1 hold the RJ 45 cable tip with the spring clip facing towards the ground and the end pointing away from you The copper wires exposed upwards to your view The first wire on the far left is wire 1 You can also refer to the illustrations and charts of the internal wiring on the following page Straight Through Cabling BLOSPRETZI WZsa450 78 SLaortel Note To prevent loss of signal make sure that the length of any twisted pair connec tion does not exceed 100 metres NB5Plus4 W Quick Start Guide YML755Rev1
28. r 6 The customer is responsible for the security of their computer and network at all times Security features may be disabled within the factory default settings NetComm recommends that you enable these features to enhance your security The warranty is automatically voided if 1 You or someone else use the product or attempts to use it other than as specified by NetComm 2 The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit including but not limited to liquid spillage 4 Your product has been used for any purposes other than that for which it is sold or in any way other than in strict accordance with the user manual supplied 5 Your product has been repaired or modified or attempted to be repaired or modified other than by a qualified person at a service centre authorised by NetComm and 6 The serial number has been defaced or altered in any way or if the serial number plate has been removed Limitations of Warranty The Trade Practices Act 1974 and corresponding State and Territory Fair Trading Acts or legalisation of another Government the relevant acts in certain circumstances imply mandatory conditions and warranties which cannot be excluded This warranty is in addition to and not in r
29. rk address to others you must provide the address of the ADSL Router The ADSL Router fakes the connection to your machine You should use the DMZ when you want to run a server that others will access from the Internet Internal programs and servers like print servers etc should NOT be connected to the DMZ YML755 Rev1 NB5Plus4 W Quick Start Guide www netcomm com au 21 MELLO What is a Gateway The Internet is so large that a single network cannot handle all of the traffic and still deliver a reasonable level of service To overcome this limitation the network is broken down into smaller segments or subnets that can deliver good performance for the stations attached to that segment This segmentation solves the problem of supporting a large number of stations but introduces the problem of getting traffic from one subnet to another To accomplish this devices called routers or gateways are placed between segments Ifa machine wishes to contact another device on the same segment it transmits to that station directly using a simple discovery technique If the target station does not exist on the same segment as the source station then the source actually has no idea how to get to the target One of the configuration parameters transmitted to each network device is its default gateway This address is configured by the network administrators and it informs each personal com puter or other network device where to send data if the
30. rnet service provider ISP These instructions provide a basic configuration that should be compatible with your home or small office setup NetComm Technical Support for this product only covers the basic installa tion and features outlined in this Quick Start Guide For detailed information regarding the advanced features of this product please refer to the configuring sections in the NB5Plus4 W User Guide on the supplied CD ROM NB5Plus4 W Quick Start Guide YML755Rev1 2 www netcomm com au NEIL Contents OV OT a eiere ian ranean tueuedetandesunneanuagapacuesaatadnsdaateiaisecndesntocsactasasauntautusamvadsaeacersaceseseuses 4 NB5Plus4 W Package Contents eeeeennseesessssessssssssssssssssssessocssosoeeseesesssssssssssssssssssssesssseesse 5 Minimum System Requirements ssesesssossssseesecosssssssseccocossssssssecossssssssecereossssseseseoosossssseesee 6 Do I need a Micro filter eeseesesesssosssssscosssssscosssesscosssssccossssscosssssscosssssecosssseccossseseoessesscosssseee 7 LED TOII S sesunccaesncnacocespaisuesnsvesetseupasniesatunsosasousatendesesnissabessastiieacnsaciesnnceusboadeeodusunussasadeasonts 8 BaCk Paner PO iera E EE EE E OE E 9 Restoring Factory Defaults eeeeseeeeeessoessssssssssssssssssseeeeeeeeceoceeoeeeseesssssssssssssssseseeeeeeeeeeooe 10 Default Settings sssesseseeeeeeesssessrccccccessseececcccessssseecececosssssseececosesssreeeeeeessssseseceoroessseeeeeeeeeeee 11 Connecting yo
31. s Before continuing with the installation of your NB5Plus4 W please confirm that you comply with the minimum system requirements Pentium MMX 233MHz A CD ROM Drive Ethernet card installed with TCP IP Protocol required only if you are connecting to the ETHERNET port of your ADSL Router USB Port required only if you are connecting to the USB Port of your ADSL Router Host Operating Systems support for USB e Windows 98 Second Edition e Windows 2000 e Windows Me e Windows XP recommended OS independent for Ethernet Web Browser support e Microsoft Internet Explorer 5 0 or later versions e Netscape Navigator 4 0 or later versions e Most popular browsers NB5Plus4 W Quick Start Guide YML755Rev1 6 www netcomm com au NEIL Do need a Micro filter Micro filters are used to prevent common telephone equipment such as phones answering machines and fax machines from interfering with your ADSL service If your ADSL enabled phone line is being used with any other equipment other than your ADSL Modem then you will need to use one Micro filter for each phone device Splitters may be installed when your ADSL line is installed or when your current phone line is upgraded to ADSL If your telephone line is already split you will not need to use a Microfil ter check with your ADSL service provider if you are unsure Each micro filter is connected in line with your telephone or fax machine so that all sig
32. ssssseeeeessssssesecceseesssseeeeeceesse 19 The ADSL Link LED is always Off sssssssssssssssssssssssssessssseeeceeeeeoeeeooeesssssssssssssssssesssseeeeeeeeeeeooe 20 Appendix B ADSL Router teri S saa cenntaansrctcteaceysneensasanseaycavacivueansenscssacatuasccnces ersaeeveeoaianassecens 21 Wiari a TAI GL areenan eE EARE EEEE EETA 21 WAONA T o A E E 21 WaS a DME eere EEEE ETE E 21 Whati a Gateway asesirersns ritenne veers ran a EEEE EEEE IE AEE 22 Appendix C Cable Connections sssssssssssssssssssssssseseeseeeeceecccoesseeossssssssssssssssseseeseeeeccoeeeoeesseesssssso 23 RJ 45 Network Ports eeesssssesssseossesesoossssecosssssecosssseccossssseoossssecoossssscosssssscossssescosssssecosssescoesses 23 Straight and crossover cable configuration eeesssssssssscosssssccossssecosssssscossssescosssesecossesseoesses 24 RJ connector and cable aca eases ste da nc vnsten ade d tc vaas tentas enods srs aisre ke oridi bene rond rskns kn rN 25 GOS tO R 11 adapte oc cesanaesnaneasaswissaveilesuvaroencesdenonesedeesdsneenlawanaeauseenesensusasashicaeviwedtslsaceeadonvendadt 25 USB CADIE gavin sesinssanzaecutrswtvacayicetteentasususceanstninvevemsuandunceedaussavorsavaeratiwensaliaaiceaas iatessiearaersiveiedsaes 25 Appendix D Registering your NetComm Product cccscccccceccccccccccccceeeeeeessssssssssessseessesssseeees 26 Contact FPO VOI aise cater cecace cree ceseeeswneneonececsaneeeuciocuescensaceccsshns ENKARN SATENE aD ESEE NEENAKE 26 Legal a
33. tComm Limited NetComm7 products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide However some products have an extended warranty option please refer to packaging To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on line via the NetComm web site at www netcomm com au Contact Information If you have any technical difficulties with your product please do not hesitate to contact NetComm7 s Customer Support Department Email support netcomm com au Fax 612 9424 2010 Web www netcomm com au Legal amp Regulatory Information This manual is copyright Apart from any fair dealing for the purposes of private study research criticism or review as permitted under the Copyright Act no part may be reproduced stored in a retrieval system or transmitted in any form by any means be it electronic mechanical recording or otherwise without the prior written permission of NetComm Limited NetComm Limited accepts no liability or responsibility for consequences arising from the use of this product NetComm Limited reserves the right to change the specifications and operating details of this product without notice NetComm is a registered trademark of NetComm Limited All other trademarks
34. ur NB5Plus4 W esssessssssssseeeeeessssseseeecessssssseeeeeeeesssssssseeeeeessssseeeeeeeeesssseeeeeeeesssssssee 12 Connecting your NB5Plus4 W ADSL Modem via ETHERNET eeeeseeeesesssssscocccccccceeeesssssososoe 12 Connecting your NB5Plus4 W ADSL Modem via USB sssscccccececccceeeessssssoccoccccceeeeeessssssosoe 13 NB5Plus4W Antenna lInstructionS esssesssseeseeeessssserecccccesssesesccccesesseeecceecesssesereeeceeessseeereeeeesse 14 Configuring your NB5PLlus4 W ssssssssseeeeeessssssseceeeeeesssssseoceeesssssseeeeeesssssssseeeeeeeessssssseeeeeeessssseeeee 15 Computer Hardware Configuration sssssssssessssseeeseeeceooceoceessesssssssssssssssssseeeeeseeeceooeeeoeesseesssssss 17 Windows o AP PCS cerren E EE E TEE T 17 Windows 2000 Fei cae asnsnseonsairevsrse nevis saceeguaedica aN ara aoa A ei erene eodein 17 Windows Me PCS sessssssssessssesoossssscoessssccossssescossssescossssssoossssscoossssscosssssccossssescossssseoossesseoesses 17 WIndows 05 98 PES osiin arinari EEren E REEE TEE 18 Appendix A Troubleshooting ssssssssssssssssssssssssssssesseeeeceeeceoesseosssssssssssssssssseseesseeeeeoeeeeoesseoesssses 19 The ADSL Router is not functional essseseeeeessssesseecccccossseeeeeccocssesseseececocssseseseecoeeessseeeeeeeeesse 19 can t connect to the ADSL ROUtET sessseeeseeeessssserecceccessseserccccesesseeeceeceeessesereeececessseeereeeeesse 19 The DSL Link LED continues to blink but does not go solid s sse
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