NEC Express5800/R120f-1M User's Manual
Contents
1. the influence 39 2 2 On Server Core install OS A setup program is started from EXPRESSBUILDER by Server Core installation 1 Sign in Log on to the system with the built in administrator which has administrative privileges 2 Insert EXPRESSBUILDER into Optical disk drive EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function 3 Asetup program of NEC ESMPRO ServerAgentService is started with a procedure of EXPRESSBUILDER Command Line Interface User s Guide 4 Click Next Welcome to the InstallShield Wizard for ServerAgentService The InstallShield Wizard will install ServerAgentService on your computer To continue click Next 5 Chose a Remove and click Next Select Operation NEC ESMPRO ServerAgentService is already installed You can select repair or remove O Repair Remove Next gt Cancel 40 6 The window which confirms the execution of remove is indicated click Yes Uninstallation is start Do you want to completely remove the selected application and all of its features 7 When the uninstallation end window appears click Finish Uninstall Complete InstallShield Wizard has finished uninstalling Server gentService Please restart the system for changes to take effect Back Cancel The uninstallation completed Restart the system is required Tips e f uninstallation is c2. Address Certificate Thumbprint confirmed thumbprint Example In case of IP Address is 192 168 1 1 on the server winrm create winrm config Listener Address Transport HTTPS Hostname 192 168 1 1 Certificate Thumbprint 30 ab a3 7a 87 1e 5c ea aa 3d 83 74 dO ba 19 46 6f 6c 37 ab If you succeed in executing the command the following string are displayed on Command Prompt ResourceCreated Address http schemas xmlsoap org ws 2004 08 addressing role anonymous ReferenceParameters ResourceURI http schemas microsoft com wbem wsman 1 config listener SelectorSet Selector Address Transport HTTPS Tips When not using HTTP Listener by setting HTTPS Listener execute the following command to disable the communication which isn t encoded 33 34 Open a port Open a port to use HTTPS connection 1 Double click Administrative Tools Windows Firewall with Advanced Security in Control Panel Right click Inbound Rules and click New Rule Select Port and click Next Select TCP and Specific local ports input 5986 in port number and click Next Tips When the server OS is Windows Server 2008 the port of HTTPS is 443 When from Windows Server 2008 R2 onward it is 5986 Select Allow the connection and click Next Select a profile that is used for a connection with NEC ESMPRO Manager from Domain Private or Public Input Name and Description and click Finish Eample Nam
3. false Monitoring component s hardware from NEC ESMPRO Manager Registering BMC EXPRESSSCOPE Engine to NEC ESMPRO Manager and setting up SNMP Alert configuration are required to monitor component s hardware error Restart after Hardware trouble occurs When abnormality of Hardware is detected OS is shutdown When OS is restarted without action recovering trouble after shutdown shutdown is done just after the restart Memory leak Windows Server 2008 Memory leak occurs intermittently irregularly on Windows Server 2008 The detailed information is described on Microsoft Product Support Services Check the contents Article ID 955515 http support microsoft com kb 955515 en us Execute the above hotfix or Service Pack 2 NEC recommends Service Pack 2 56 Memory leak Windows Server 2012 Svchost exe including WMI service leaks a memory in Windows Server 2012 The detailed information is described on Microsoft Product Support Services Check the contents Article ID 2793908 http support microsoft com kb 2793908 en us Execute the above hotfix When Performing Duplex System Management To perform duplex system management by using EXPRESSCLUSTER install NEC ESMPRO ServerAgentService on a local disk on both the operating and standby servers The installation procedure for NEC ESMPRO ServerAgentService is same as a normal installation except that install on two servers 57 2 Port numb
4. be changed to Manual In such a case restore it to Automatic and configure the appropriate settings according to the instructions of Oracle product 1 3 Report Detail information of alert Detail information of some alert displayed on the alert viewer can be shown as Unknown General client report General client report cannot be used Though no error appears even if you enable this method it does not work Display of Report Settings When installed on the same machine NEC ESMPRO Manager and NEC ESMPRO ServerAgentService Report Settings will be displayed only to the Start menu on NEC ESMPRO Manager 1 6 OS dependence Notes on Server Core Insallation Manager TCP IP Out of Band method cannot be used Applying Service Pack 1 to Windows 7 x64 Windows Server 2008 R2 When you apply Windows 7 Service Pack 1 Windows Server 2008 R2 Service Pack 1 to an environment where NEC ESMPRO ServerAgentService is installed apply update program KB2487426 first If KB2487426 has not been applied before installing Service Pack 1 application error of NEC ESMPRO ServerAgentService is registered to event log at the time of restart the system after update program applied However NEC ESMPRO ServerAgentService normally works after a restart and there are no problems The detailed information is described on Microsoft Product Support Services Go to Microsoft website http support microsoft
5. 008 Standard Windows Server 2008 Enterprise Windows Server 2008 Datacenter Windows Server 2008 Windows Server 2008 Standard 32 bit Windows Server 2008 Enterprise 32 bit Windows Server 2008 Datacenter 32 bit Windows 8 1 Pro 64 bit Edition Windows 8 1 Windows 8 1 Pro 32 bit Edition waos Pomoorossoremeo o Windows 8 fomama ination o Windows 7 Trademarks EXPRESSCLUSTER and Universal RAID Utility are registered trademarks of NEC Corporation Microsoft Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Avago LSI and LSI logo design are registered trademarks or trademarks of Avago Technologies All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners Warnings and Additions to This Document 1 Unauthorized reproduction of the contents of this document in part or in its entirety is prohibited This document is subject to change at any time without notice Do not make copies or alter the document content without permission from NEC Corporation gt 2 N If you have any concerns or discover errors or omissions in this document contact your sales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document are not the actual va
6. 14 233 Installing Of SNMP Service ciar do patio dace tee tee Saati ede 14 1 2 4 Settings of SNMP Servicess onenei e e aE E E A TNE Aa 16 1 25 Monitoring of RAID SYSTE vars aneneen iii ee ia iaat ete ai 18 2 Installation erano 19 2 1 Service Mode and Non Service Mode cccccecesceceeeeeeceeeeeeeaeeseaeeseaeeeeaeeeeaeeseaeeseaeeseaeeseaeeseeeeeaeeneas 19 2 1I S6rvice Mode ii ala een O a es EE aaa 19 2 2 NON ServiGe Mode corona ont ie eet deena ined ene 19 2 1 3 Comparison of Service Mode and Non Service Mode ceccceeseeeeeeeeeeeeeeeeseaeeseeeteeeesaeereas 20 2 2 Start Of a Setup p gra iii reina ia ari irrita alia A Ean REA a 21 2 3 Execution Ora Setup program aaa iii 22 A a LE ARIA LEAF AIA SALI ERA serali denis 26 31 Operations Checker de lisi a Saint ante tae heeds 26 3 2 PON SOtting ci ade ta gue ch MS biel ee e i ig 27 FoF HITPS Setting lina aaa ca eee eae 27 3 4 Operations Check seins seein AA cdo en ios le eee ie 35 Chapters Uninstallations tota hd tt Shien eel ee aie ee a 36 1 Before Starting Uninstallationi a ei ail Ma deba a E eeii 37 1 1 Confirmation of NET Framework 37 1 2 Confirmation of Express Report Service Express Report Service HTTPS i 37 2 Uninstallationi ila ole Ea ala pani 38 Ps OLIENA AA TAO TI 38 2 2 On Server Core instal OS iuris in ieee ae ett 40 Ghapter4 Appendixes s icteciect lire bieere acute a e ian abies a a a a E E Eaa aa e ille loto pula 42
7. HTTP connection the following event log is registered Source Microsoft Windows WinRM Event ID 10120 Level Warning Description The WinRM service has received an unsecure HTTP connection from 192 168 1 1 This is not a secure configuration User Action Set AllowUnencrypted to False in WinRM configuration to ensure packets are encrypted on the wire When this event log is registered there are no problems using a system However the system is not secure lf you construct a secure system configure HTTPS connection with 3 2 HTTPS Setting in Chapter 2 Then this event log is not registered 45 46 Event log which is registered during the installation Application During the installation of NEC ESMPRO ServerAgentService the following event log is registered However there are no problems to using a system Source Event ID Level Description Description Description WMI 63 Warning A provider ESMCpu Version 1 0 0 0 Culture neutral PublicKey Token 9223c336e3c53daa has been registered in the Windows Management Instrumentation namespace root ESMPRO AS to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests A provider esmfs Version 1 1 0 0 Culture neutral PublicKey Token f065d8e2e775be08 has been registered in the Windows Management Instrumentation namespace root ESMPRO AS to use the
8. In case of the certificate was registerd with using makecert exe Confirm a thumbprint of the registered certificate on the server 1 Run mmc exe 2 Click File Add Remove Snap in 3 Select Certificates and click Add 4 Inthe Certificates snap in select Computer account and click Next 5 Select Local Computer and click Finish 6 Click Close and click OK 7 Select Certificates Local Computer Personal Certificates select the certificate that was registered by Create a Self Signed certificate 8 Double click the certificate and select Details 9 Select Thumbprint and copy the thumbprint to the clipboard Certification Path Value Friday November 21 2014 11 192 168 1 147 unit NEC Ko RSA 2048 Bits Enhanced Key Usage Server Authentication 1 3 6 Subject Key Identifier d d3 50 d2 ec 27 id 2fa4e2 Thumbprint algorithm shal Thumbprint c2b9 89 a8b5c2 0 9f0ca9 MI c2 b9 89 a8 b5 c2 7b 9f Oc 49 57 15 8e cO 40 8d 7e le Sf 73 Edit Properties Create HTTPS Listener Create HTTPS Listener to connect HTTPS by WS Man on the server that NEC ESMPRO ServerAgentService was installed 1 Execute the following command using the thumbprint that was confirmed by Confirm a thumbprint of the certificate winrm create winrm config Listener Address Transport HT TPS Hostname IP
9. LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests A provider esmstrg Version 1 1 0 0 Culture neutral PublicKeyToken bf878da6f0186331 has been registered in the Windows Management Instrumentation namespace root ESMPRO AS to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests When WMI provider which runs under Local System account is registered these events occur Some of WMI providers included in NEC ESMPRO ServerAgentService run under Local System account Therefore these events are registered Event log which is registered when doing shut down system When you shut down the machine in which NEC ESMPRO ServerAgentService was installed the following event log is registered Source E Windows Remote Manager Event ID 10149 Level i Warning Description The WinRM service is not listening for WS Management requests If you did not intentionally stop the service use the following command to see the WinRM configuration winrm enumerate winrm config listener When the WS Management listener stopped this event is registered Windows Remote Manager service is stopped at shutdown so this event is registered Thus there are no problems to using a system Monitors hardware log SEL Monitors hardware log SEL by NEC ESMPR
10. NEC Installation Guide Windows Express5800 Series NEC ESMPRO ServerAgentService Ver 1 0 Chapter 1 General Description Chapter 2 Installation Chapter 3 Uninstallation Chapter 4 Appendix SAS10_E IG W 002 01 001 NEC Corporation 2014 Contents Contents uta A ee ee eat AA aed ee e 2 Notations Used in This Document cio a Iaia il iaia ee 4 Notations used inthe text riaan areare aranean anae ae EE a aaa a aea A Aaa Aaea OEE aa AE apaa aa aae NAA aea SEE iana ienn iaai 4 Abbreviations of Operating SyStemSs i 5 Trademark Sorena moerse arenge shee rail teste da 6 Warnings and Additions to This DOCUMENT non nnon ono nnnn ron raro rre rre 7 LALCSt SCITIOMS az hiciere aa nen es eens eds falla aida 7 Chapter General DESCHPtION imita rara benate azecuensysaddeshascgtasd saasaeseaeagvenntattavazess 8 Y AALO LOI O DEEE adan intra adeadeneanseoehans dag shasasacessaedc seuseceeas acanasees panusaseeiesbeness 9 2 SYSTEM REQUIFEMENTS 7525 25 sceees pride senden debbo ida SERRA ZIO RA AIA SARA eats estsesaasnaseaeeehasdshachaaecdensdsedaeceuscduauiesadisoure 10 Ghapter 2 Installation o RARA AAA 11 1 Before Starting Installation SA aaa fear Aa alien sade snssducgiusanbeapedccucasasdigdagaaseaesiascapiaaeee 1 2 Settings before installation ii 12 1 2 1 Installing of NET Framewotrk nono nn nano n nr nrnnr nr rra rn r eran rr rn nara nnnnnnnnnennns 12 A O O
11. NN 43 7 E ATL A iaia eolie 43 1 2 Hard disk drive RAID system File sySteM i 49 LIO dCi Ezio ali Aol e li 51 1 4 Coexistence with another prodUct ii 52 A A ia AE LEI LIRA eg 52 TG OS dependences s e isin deat ada 52 A Adi de et ie en pe a i ee ee 55 2 Portnumber ist pong eit ons ait AA ee 58 Be SeMices diia ein setts Hable anise ec ee Ree a eee 59 4 The order of stop and start Of services 0 eee ee eenneeeeeneeeeeeneeeeeeeneeeteaeeeeeeaaeeeesaeeeseaeeeeseaaeeeeeeaeeesenaeeeeseneeeeees 60 Notations Used in This Document Notations used in the text In addition to safety related symbols urging caution 3 other types of notations are used in this document These notations have the following meanings Indicates critical items that must be followed when handling the operating software Indicates items that must be confirmed when handling the operating software Indicates information that is helpful to keep in mind Abbreviations of Operating Systems Windows Operating Systems OS are referred to as follows Notations in this document Official names of Windows Windows Server 2012 R2 Standard Windows Server 2012 R2 Windows Server 2012 R2 Datacenter Widnows Server 2012 Standard Windows Server 2012 Widnows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2
12. O ServerAgentService uses Windows Management Instrumentation WMI Service Therefore when WMI Service stopped or restarted NEC ESMPRO ServerAgentService cannot monitor any more When WMI Service stopped or restarted the following event is registered with event log Application Source Application Error Event ID 1000 Level Error Description Faulting application name svchost exe When WMI Service stopped or restarted restart the system Or restart of ESM System Management Service from Control Panel then Administrative Tools then Services NEC ESMPRO ServerAgentService reconnects to WMI Service by restarting ESM System Management Service 47 Report monitoring event The alert function is based on the event information registered in the event log of the system Thus set the event log process on the event viewer to Overwrite events as needed The monitoring event is not alerted in the setting other than that The event registered in the monitoring event tree on the setting tool of alert function Alert Manager is not alerted to the manager if Alert Manager Main Service does not operate Even when the service is operating if the enabled disabled flag of each alerting ways is disabled the event is not alerted The alert enabled disabled flag is set by selecting Base Setting Report Properties from Setting of Alert Manager Also the event occurred before Event log Service started at the time of system sta
13. RESSBUILDER Tips On Server Core system start a setup program with a procedure of EXPRESSBUILDER Command Line Interface User s Guide 1 Sign in Log on to the system with the built in administrator which has administrative privileges 2 Insert EXPRESSBUILDER into Optical disk drive EXPRESSBUILDER Autorun Menu is automatically displayed by Autorun function Tips If Autorun Menu does not launch double click Yautorun dispatcher_64 exe from EXPRESSBUILDER 32 bit dispatcher exe 3 Click Applications EXPRESSBUILDER Instruction Manuals Versions Applications Files for Setup Maintenance Exit 21 4 Click NEC ESMPRO ServerAgentService and then Install EXPRESSBUILDER Applications Click an application to install Applications OServer Configuration Utility OExpress Report Service OExpress Report Service HTTPS OExpress Report Service MG NEC ESMPRO ServerAzentService ONEC ESMPRO Agent Extension ONEC ESMPRO Manager ONEC ExpressUpdate Agent OProduct Info Collection Utility OUniversal RAID Utility 4 00 Rev 2721 Install 2 3 Execution of a setup program Install with directions of a screen of a setup program To change a destination folder and a installation mode choose Custom setup type on Setup Type screen 1 Click Next Welcome to the InstallShield Wizard for ServerAgentService The InstallShield Wizard will install ServerAgentService on your computer
14. ServerAgentService Ver 1 0 Installation Guide Windows NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan ONEC Corporation 2014 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation
15. To continue click Next Cancel 22 2 Chose a setup type and click Next To install with default destination folder and installation mode choose Complete setup type Skip to 5 To change a destination folder or a installation mode choose Custom setup type Setup Type Select the setup type to install Please select a setup type Complete 8 All program features will be installed Requires the most disk space O Custom Select which program features pou want installed Recommended for advanced users Tips Default value of destination folder and installation mode as follows Destination folder C ESM Installation mode Service Mode 3 Choose Destination Location screen is indicated If need change the installation destination and click Next Choose Destination Location Select folder where setup will install files Setup will install Server4gentService in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder Destination Folder C NESMA Browse Next gt Cancel 23 24 4 Select Feature screen is indicated If need change status of Service feature check box and click Next For Service Mode installation put a tick on the check box For Non Service Mode installation remove a check of the check box Tips Select Feat
16. WinRM and change settings Setup program executes following WinRM commands in installation process winrm quickconfig q winrm set winrm config service AllowUnencrypted true winrm set winrm config service auth Basic true In uninstallation process setup program does not change these settings If you need change settings to use by WinRM command Important 3 2 Port Setting A use port 5985 tcp 80 tcp in WS Man monitoring by NEC ESMRPO Manager is opened from after OS installation but an accessible machine is restricted to only a machine in the local sub net depending on installed OS or network environment When monitoring in NEC ESMPRO Manager in the different sub net open WS Man access from NEC ESMPRO Manager with the following procedure 1 Double click Administrative Tools Windows Firewall with Advanced Security in Control Panel 2 Click Inbound Rules 3 Select Windows Remote Management HTTP In then Click Properties in the Action menu Windows Remote Management HTTP In properties window appears Tips Depending on OS Windows Remote Management HTTP In is divided into plural by a network profile Select rule for your network environment 4 Select Any IP address in Remoto IP adress box of Scope property sheet When choosing these IP addresses add IP address of NEC ESMPRO Manager 5 Click OK 3 3 HTTPS Setting How to connect with NEC ESMPRO Manager u
17. com kb 2487426 en us User Account Control User Account Control is turned on if you start NEC ESMPRO ServerAgentService Control Panel or collect exe program User Account Control dialog box will appear Click Continue to start the program Do you want to allow the following program to make Y changes to this computer E Program name Specifies a description of the signed content Verified publisher NEC Corporation File origin Hard drive on this computer Y Show details Yes Change when these notifications appear 53 54 Notes on host OS of Virtualization environment When NEC ESMPRO ServerAgentService detects dangerous trouble information continuous to operate OS is shutdown in the setting of default If it is installed as Non Service Mode OS is not made shutdown The shutdown not anticipated from Guest OS was generated because the service console shutdown without shutting down Guest OS in the environment to operate Guest OS in the virtualization environment Invalidate the shutdown function by the report from NEC ESMPRO ServerAgentService and shutdown from Guest OS by manual at the failure when the normal termination of Guest OS is valued Setup steps of shutdown function by report 1 Sign in Log on to the system with the built in administrator which has administrative privileges 2 Click Report Settings in start menu Displays Alert Manager 3 Click Setting Base Setting 4 Con
18. e NEC ESMPRO ServerAgentService HTTPS Description Inbound rule for NEC ESMPRO ServerAgentService to allow data transfer using HTTPS TCP 5986 NEC ESMPRO Manager Setting If using Self Signed certificate change a setting of NEC ESMPRO Manager to allow Self Signed certificate by WS Man communication If using a CA Signed certificate the following procedure is unnecessary i N w gt A Login NEC ESMPRO Manager Select Environment Select Network tab and click Edit Select WS Man Communication Self Signed Certificate Allow and click Apply 3 4 Operations Check Confirm whether the setting of NEC ESMPRO ServerAgentService 1 Execute the following command on another server to set WinRM on Command Prompt winrm quickconfig winrm set winrm config Client AllowUnencrypted true winrm set winrm config Client Auth Basic true winrm set winrm config Client TrustedHost IPAddress 2 Execute the following command to confirm winrm identify r http IPAddress port u username p password winrm e wmi root cimv2 Win32_ComputerSystemProduct r http IPAddress port u username p password winrm e wmi root ESMPRO AS ESM_Generallnformation r http IPAddress port u username p password Tips e When connecting HTTPS designate HTTPS as r instead of HTTP e When an OS on the server is Windows Server 2008 the port is HTTP 80 or HTTPS 443 When from Windows Server 2008 R2 onward i
19. er R2 Service Pack 1 on Server Core you need to install follow the instructions below before you install NET Framework 4 Start w ocsetup ServerCore WOW64 Start w ocsetup NetFx2 ServerCore Start w ocsetup NetFx2 ServerCore WOW64 3 Double click lt Revision gt win dnetfwk dotNetFx40_Full_x86_x64 exe Tips On Windows Server 2008 R2 Server Core Double click lt Revision gt win dnetfwk dotNetFx40_Full_x86_x64_SC exe 4 Check I have read and accept the license terms and click Insaill Start of installation NET Framework 4 Setup YU Please accept the license terms to continue Microsoft ET a MICROSOFT SOFTWARE z IV T have read and accept the license terms al id Download size estimate OMB Download time estimates Dial Up 0 minutes Broadband 0 minutes conca 5 Click Finish The installation completed Restart the system When installing the first time of NET Framework 13 1 2 2 Setting of TCP IP Set a static IP address for the server See Help from Windows for how to set TCP IP 1 2 3 Installing of SNMP Service Installation of SNMP Service is indispensable by Service Mode of NEC ESMPRO ServerAgentService The installing of SNMP Service is described below Tips e SNMP Service is not essential function by Non Service Mode of NEC ESMPRO ServerAgentService For details of Service Mode and Non Service Mode see 2 1 Service Mode and Non Service Mode e f
20. er list NEC ESMPRO ServerAgentService uses the following port numbers To use NEC ESMPRO ServerAgentService with Windows Firewall enabled open the required ports NEC ESMPRO Manager lt gt NEC ESMPRO ServerAgentService Function NEC ESMPRO Direction NEC ESMPRO Remarks Manager ServerAgentService 5985 tcp HTTP 80 tcp Auto Registration Auto assignment Server Monitoring WS MAN HTTP Auto Registration 5986 tcp HTTPS i i Auto assignment Server Monitoring WS MAN HTTPS 443 tcp SNMP report to Manager 162 udp Ea Auto assignment snmp trap TCP IP report to Manager 31134 tcp Auto assignment CIM Indication report to Manager 6736 tcp Auto assignment configurable If you installed NEC ESMPRO ServerAgentService on Windows Server 2008 port HTTP 80 and HTTPS 443 are used NEC ESMPRO ServerAgentService lt gt Mail Server Function NEC ESMPRO Direction Main Server Remarks ServerAgentService Express Report Service Internet Mail Auto assignment 25 tcp SMTP lt 110 tcp POP3 Only when POP before SMTP is used In case of two way protocol upper arrow shows that connection starts and lower arrow shows that connection turns The port number used by TCP IP report to Manager or Express Report Service can be changed in set screen of report In case of port number unknown unused port is used to start connection 58 3 Services list NEC ESMPRO ServerAgentS
21. ervice uses the following services Services Process name Start up Function Remarks Alert Manager Main AMVMain exe Automatic Manage Various trouble Service reports Alert Manager amvscks exe Manual Report to Manager by When either of Socket S Service using TCP IP Manager TCP IP In Band and Manager TCP IP Out of Band is set to valid green at Base Setting Window the service is started When both settings are set to invalid red the service is stop ESMCommonService ESMCommon exe Automatic Enable NEC ESMPRO monitering function ESM System esmsmsrv exe Automatic Monitors hardware log Only IPMI corresponding Management Service SEL model 59 4 The order of stop and start of services 60 To stop or start services perform the following procedure On some model of server some service cannot exist Non Service Mode does not register service order Stopping services Starting services 1 ESMCommonService ESMCommonsService 2 ESM System Management Service ESM System Management Service 3 Alert Manager ALIVE S Service SNMP Service 4 Alert Manager Main Service Alert Manager ALIVE S Service 5 Alert Manager Socket S Service Alert Manager Main Service 6 SNMP Service Alert Manager Socket S Service Alert Manager ALIVE S Service is the service registered only when Express Report Service or NEC ESMPRO Manager is installed NEC Express Server NEC ESMPRO
22. es LP lt m gt lt Add a certificate to a store More Actions 10 Specify the certificate along Certificate Import Wizard 11 Input password and click Next 12 Select Place all certificates in the following store and click Next 13 Click Finish Confirm a thumbprint of the certificate Confirm a thumbprint of the registered certificate In case of the certificate was registerd without using makecert exe Confirm a thumbprint of the registered certificate with Microsoft Management Console MMC 1 Select Certificates Local Computer Personal Certificates select the certificate that was registered by Register the certificate Tips In case of preparing a CA Signed certificate select Certificates Local Computer Trusted Root Certification Authorities Certificates 2 Double click the certificate and select Details 3 Select Thumbprint and copy the thumbprint to the clipboard Details Certification Path Show lt All gt Field Value valid to Friday November 21 2014 11 subject 192 168 1 147 unit NEC Ko 5 Public key RSA 2048 Bits i Enhanced Key Usage Server Authentication 1 3 6 Ey subject Key Identifier d6 d3 50 d2ec 27 1d 2fa4e2 E Thumbprint algorithm shal Thumbprint c2b989a8b5c2 7b 9f Oc ad Friendly name c2 b9 89 a8 b5 c2 7b 9f Oc a9 57 15 8e cl 8d 7e le Sf 73 31 32
23. fail Wait for a while and retry if error message appears The uninstallation procedure of NEC ESMPRO ServerAgentService is common to Service Mode and Non Service Mode 2 4 On full install OS 1 Click Programs and Features or Add or Remove Programs from Control Panel 2 Select NEC ESMPRO Agent and click Uninstall Change or Change Remove 3 The window which confirms the execution of remove is indicated click Yes Uninstallation is start Do you want to completely remove the selected application and all of its features Uninstall Complete InstallShield Wizard has finished uninstalling Server gentService Please restart the system for changes to take effect The uninstallation completed Restart the system is required 38 Tips If uninstallation is conducted right after the system startup it can fail Wait for a while and retry if the error message appears AMIRTUpt dll file can remain solely in the installation folder In this case delete it manually If files other than AMIRTUpt dil also remain do not delete them Due to InstallShield failure the error message C PROGRA 1 INSTAL 1 6342F 1 setup exe is indicated only at the first startup after uninstallation Depending on OS uninstalling NEC ESMPRO ServerAgentService the message that Windows Explorer has stopped working might be displayed However uninstallation was normally completed The system does not have
24. firms Shutdown Delay item of Other is the invalid red When being valid green click an icon and change it to invalid red 5 Click OK Setting Terminate I 7 Others Fail registration by WS Man with NEC ESMPRO Manager Ver 6 00 If registration by WS Man of NEC ESMPRO Manager Ver 6 00 is fail confirm Windows remote management WinRM settings Important 1 On Command Prompt from Start menu click the right button and select Run as administrator 2 Oncommand prompt input following command and press Enter key winrm quickconfig q 3 On command prompt input following command and press Enter key winrm get winrm config service 4 Confirm the following value is true or not Basic value under auth 5 If value to confirm is false on command prompt input following command and press Enter key winrm set winrm config service AllowUnencrypted true 6 Oncommand prompt input following command and press Enter key winrm get winrm config service 7 Confirm the following value AllowUnencrypted 8 By which to use HTTP or HTTPS to connect with NEC ESMPRO Manager run the following WinRM command to use NEC ESMPRO ServerAgentService If you use HTTP to connect with NEC ESMPRO Manager winrm set winrm config service AllowUnencrypted true If you use HTTPS to connect with NEC ESMPRO Manager See Chapter2 3 3 HTTPS Setting winrm set winrm config service AllowUnencrypted
25. ger both community names must be the same 4 Click Add 5 Click Add in Trap destinations After entering IP address of NEC ESMPRO Manager machine of the send destination in Host name IP or IPX address box click Add When a designated IP address or host name is designated by setting of Manager Alert TCP IP in the trap destination the message to warn to overlap is indicated The alert overlaps by this setting and is reported to NEC ESMPRO manager of a designated IP address or host name 6 Click OK Terminate the network setup 17 1 2 5 Monitoring of RAID system Monitoring of RAID system uses Universal RAID Utility is a monitoring utility Refer to several manual of Universal RAID Utility 18 2 Installation Start installing after the system starts completely If installation is conducted right after the system startup it may fail Wait for a while and retry if the error message appears 2 4 Service Mode and Non Service Mode Installation method of NEC ESMPRO ServerAgentService has a Mode of two kinds Service Mode and Non Service Mode Tips Mode selection is performed in installation program To use another mode of NEC ESMPRO ServerAgentService run uninstall once and run installation 2 1 1 Service Mode An installation mode of default Mode to Install all feature of NEC ESMPRO ServerAgentService On preinstallation or Installation simultaneously with OS installation Se
26. he 512th use Manager Alert TCP IP In Band 48 1 2 Hard disk drive RAID system File system Monitoring of RAID system Monitoring of RAID system uses Universal RAID Utility is a monitoring utility Refer to several manual of Universal RAID Utility SATA Optical disk drive In the case of using LSI Embedded MegaRAID infomation of SATA Optical disk drive does not displayed of Information of server state constitution of NEC ESMPRO Manager Information displayed in Resource of SCSI controller Incorrect information appear in the Resource window displayed from SCSI Controller of Information of server state constitution of NEC ESMPRO Manager Check the information of resource using Device Manager and System Information winmsd exe of OS 4 Storage Devices other than SCSI IDE Device NEC ESMPRO ServerAgentService does not monitor storage devices other than SCSI IDE devices e g USB device 4 Configuration changes to the file system monitoring and storage monitoring Set by NEC ESMPRO Manager monitoring interval hard disk drive pre failure prediction monitoring enable disable file system free space threshold monitoring does not take effect immediately if you change Setting configuration changes after you have changed in the next monitoring interval of monitoring function of each is enabled Monitoring the failures of the tape device is desired NEC ESMPRO ServerAgentService does not monitor the failure
27. lues Keep this document for future reference Latest editions This document was created based on the information available at the time of its creation The screen images messages and procedures are subject to change without notice Substitute as appropriate when content has been modified SI This chapter explains NEC ESMPRO ServerAgentService 1 Introduction 2 System Requirements Describes about the need environment of NEC ESMPRO ServerAgentService I Introduction Read this document so as to gain an adequate understanding of the contents The contents in this document are intended for users who fully understand features and operations of OS related to this utility If there is any unclear point see Windows online help Software for monitoring the server This works with NEC ESMPRO Manager You can choose Service Mode or Non Service Mode when installing this software Service Mode resides as the OS service and Non Service Mode does not use the OS service to reduce the OS resources such as memory or CPU For details of Service Mode and Non Service Mode see Chapter2 2 1 Service Mode and Non Service Mode For details of NEC ESMPRO Manager see NEC ESMPRO Manager Installation Guide 2 System Requirements NEC ESMPRO ServerAgentService requires the following hardware and software Hardware Machine Express5800 series Memory Memory required for running OS 100MB
28. mputer name of the server that executes Server Core installation is input to Select Computer box and click OK Connected to Computer Management of the server that executes Server Core installation 16 To change the settings of SNMP Service 1 Double click Services at Administrative Tools in Control Panel 2 Click SNMP Service from the service list and then Properties in Action menu SNMP Properties dialog box appears Tips e When a list of Windows service is opened when installing SNMP Service Traps property sheet Agent property sheet and Security property sheet of SNMP Properties dialog box are not indicated When a property is not indicated right close a list of Windows service and open a list of Windows service again e When not installing Feature Administration Tools of SNMP Service SNMP Properties dialog box is not indicated right in Windows Server 2012 Add SNMP Tool from Control Panel Programs and Features Turn Windows features on or off Features Remote Server Administration Tools Feature Administration Tools 3 Enter public or an arbitrary name in Community name box of Traps property sheet and click Add to list To change the community name of traps to be received from the default in NEC ESMPRO Manager side enter the same name as the community name newly set in NEC ESMPRO Manager site To receive trap from NEC ESMPRO ServerAgentService at NEC ESMPRO Mana
29. odel of Express5800 series NEC ESMPRO Agent is already installed To use follow a procedure of 1 2 4 Settings of SNMP Service 4 Installation simultaneously with OS installation You can install NEC ESMPRO ServerAgentService automatically when Windows OS is installed with EXPRESSBUILDER To use follow a procedure of 1 2 4 Settings of SNMP Service Individual installation You can execute setup program from EXPRESSBUILDER To install NEC ESMPRO Agent follow a procedure of 1 2 Settings before installation 1 2 Settings before installation Install NEC ESMPRO ServerAgentService after some components are set 1 2 1 Installing of NET Framework Installation of NET Framework 4 NET Framework 4 5 or later are indispensable by NEC ESMPRO ServerAgentService The procedure of 1 2 1 Installing of NET Framework is unnecessary by the environment that NET Framework of the above version is installed Follow a procedure after 1 2 2 Setting of TCP IP Tips If uninstall NET Framework 4 after installation of NEC ESMPRO ServerAgentService install NET Framework 4 again Then uninstall and install NEC ESMPRO ServerAgentService 4 Installing of NET Framework The installing of NET Framework is described below 1 Sign in Log on to the system with the built in administrator which has administrative privileges 2 Insert EXPRESSBUILDER into Optical disk drive Tips If you are installing on Windows 2008 Serv
30. onducted right after the system startup it can fail Wait for a while and retry if the error message appears AMIRTUpt dll file can remain solely in the installation folder In this case delete it manually If files other than AMIRTUpt dll also remain do not delete them e Due to InstallShield failure the error message C PROGRA 1 INSTAL 1 6342F 1 setup exe is indicated only at the first startup after uninstallation e Depending on OS uninstalling NEC ESMPRO ServerAgentService the message that Windows Explorer has stopped working might be displayed However uninstallation was normally completed The system does not have the influence 41 1 Note Describes about note when using NEC ESMPRO ServerAgentService 2 Port number list Describes about the port NEC ESMPRO ServerAgentService uses 3 Services list Describes about the service list NEC ESMPRO ServerAgentService uses 4 The order of start stop of services Describes about the start order and stop order of the service NEC ESMPRO ServerAgentService uses 42 I Notes I I Event log Event log which is registered during the installation of Net Framework Application During the installation of Net Framework the following event log is registered However there are no problems to using a system Source ASP NET 4 0 30319 0 Event ID 1020 Level Warning Description Updates to the IIS metabase were aborted because IIS is eithe
31. or more Free hard disk drive space 50MB or more Software OS Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows 8 1 Windows 8 Windows 7 OS component Simple Network Management Protocol SNMP NET Framework 4 5 2 NET Framework 4 5 1 NET Framework 4 5 NET Framework 4 0 Important Monitoring for NEC ESMPRO ServerAgentService by NEC ESMPRO Manager Ver6 00 or later Tips e SNMP Service is not essential function by Non Service Mode of NEC ESMPRO ServerAgentService For details of Service Mode and Non Service Mode see Chapter 2 2 1 Service Mode and Non Service Mode e NEC ESMPRO ServerAgentService cannot use on Windows Server 2008 Server Core or Windows Server 2008 R2 Server Core Service Pack Non Application This chapter explains installation of NEC ESMPRO ServerAgentService 1 Before starting installation Describes about necessary setting before NEC ESMPRO ServerAgentService installation 2 Installation Describes about installation procedure of NEC ESMPRO ServerAgentService 3 After finishing installation Describes about necessary setting after NEC ESMPRO ServerAgentService installation 11 I Before Starting Installation Be sure to read this page before installing NEC ESMPRO ServerAgentService I I Installation method NEC ESMPRO ServerAgentService has the following installation method Pre installation In Windows pre installed m
32. r not installed or is disabled on this machine To configure ASP NET to run in IIS please install or enable IIS and re register ASP NET using aspnet_regiis exe i 43 44 Event log which is registered during the hang up of Alert Manager WMI Service service Start failure of ESMCommonService System The following log may be registered on the eventlog by the situation of the system for example you installed NEC ESMPRO Manager and NEC ESMPRO ServerAgentService on the same machine Source Service Control Manager Event ID i 7022 Level Error Description Alert Manager WMI Service hang up You do not have any problem if it shift to a start state running but ESMCommonService of NEC ESMPRO ServerAgentService may not start properly then It is set to solve the phenomenon Setting method is described below _ Double click Services at Administrative Tools in Control Panel 2 Click ESMCommonService from the service list and then Properties in Action menu 3 Set Automatic Delayed Start to Startup type of General property sheet 4 Set Restart the Service to First failure and Second failure of Recovery property sheet 5 Click OK By the setting mentioned above NEC ESMPRO ServerAgentService starts after system operation after progress for 2 minutes Event log which is registered when connecting NEC ESMPRO Manager by HTTP connection System When connecting NEC ESMPRO Manager by
33. rosoft RSA SChannel Cryptographic Provider sy 12 certificate name cer Example In case of the server s IP Address is 192 168 1 1 makecert exe r pe n CN 192 168 1 1 e 01 01 2020 eku 1 3 6 1 5 5 7 3 1 ss my sr localMachine sky exchange sp Microsoft RSA SChannel Cryptographic Provider sy 12 C temp esmprosas cer Tips e Incase of an example esmprosas cer is made in C temp Make C temp folder before executing makecert exe e Incase of to use makecert exe it is not necessary to register the certificate e Refer to the following site about makecert exe Makecert exe Certificate Creation Tool http msdn microsoft com en us library bfsktky3 v vs 100 aspx The way to use NEC ESMPRO Manager Create Self Signed certificate on PC for management that NEC ESMPRO Manager was installed In case of Installing NEC ESMPRO Manager in C Program Files x86 ESMPRO on 64bit OS C Program Files x86 ESMPRO ESMWEB jre bin keytool genkey keystore keystore storepass storepass validity validity keyalg RSA keysize keysize storetype pkcs12 ext EKU serverAuth dname CN IP Address An example In case of the server s IP Address is 192 168 1 1 C Program Files x86 YESMPROYESMWEBYjreYbinYkeytool genkey keystore C temp esmpro pfx storepass secret validity 3650 keyalg RSA keysize 2048 storetype pkcs12 ext EKU serverAuth dname CN 192 168 1 1 Tips e f using makecert exe Register the certificate is
34. rtup cannot be alerted You can set the time to the shutdown by selecting Base Setting Other on the setting tool of the alert function Alert Manager The initial value is 20 seconds When you set smaller value than this the alert cannot be performed at the time of shutdown When an alert failure occurs at the time of alerting of monitoring target event an error message is logged in the event log If newly log the error message which occurs at the time of alerting as a monitoring target event the error at the time of alerting will be alerted again As a result large number of alerts will be sent when recovering the failure This leads to the increase of system load and the degradation of the performance Do not register the events especially which are produced by the following alert function services as the monitoring target Alert Manager Main Service Alert Manager Socket S Service Alert Manager ALIVE S Service Alert Manager ALIVE S Service is the service registered only when Express Report Service or NEC ESMPRO Manager is installed On Manager Alert SNMP in alert report function the length of messages should be up to 511 bytes When reporting a message with the length longer than 512 bytes the 512th and the later message do not appear on the alert viewer Check the 512th and the later message on the event viewer on the machine that sends the report If you want to display all the messages later than t
35. rvice Mode is chosen automatically 2 1 2 Non Service Mode The mode without Windows service program The monitoring service and the report engine are not installed To choose Non Service Mode run setup program from Apptications on EXPRESSBUILDER Autorun Menu 19 2 1 3 Comparison of Service Mode and Non Service Mode OS Component Service Mode Non Service Mode Note NET Framework Indispensable Indispensable SNMP Service Indispensable Unnecessary Monitoring Function Service Mode Non Service Mode Note CPU load monitoring Installed Installed Not reported in case of Non Service Mode File system monitoring Installed Installed Not reported in case of Non Service Mode Storage monitoring Installed Installed Not reported in case of Non Service Mode Resident Service Service Mode Non Service Mode Note Start Monitor Service Installed Not Install ESMCommonService SEL Monitoring Service Installed Not Install ESM System Management Service Communication base Service Installed Not Install Alert Manager Main Service Alert Manager Socket S Service Express Report Service Possible to install Impossible to install Alert Manager ALIVE S Service Express Report Service HTTPS Possible to install Impossible to install 20 2 2 Start of a setup program Setup program of NEC ESMPRO ServerAgentService is included in EXP
36. s 7 Windows 8 Windows 8 1 1 Double click Programs and Features in Control Panel 2 Click Turn Windows features on or off 3 Click SNMP feature check box 4 Click OK 15 1 2 4 Settings of SNMP Service At all except for server core installation Setting preparation of SNMP Service is unnecessary Follow the procedure of the next To change the settings of SNMP Service 4 Setting preparation of SNMP Service The setting change of SNMP Service of the server that executes Server Core installation is done from PC for Management by way of the network 1 Connected preparation is done on the server side Execute the following commands by the command prompt on the server side netsh advfirewall firewall set rule group File and Printer Sharing new enable Yes 2 Install SNMP Service on PC for Management Operation by PC for Management after About the method of installing SNMP Service see 1 2 3 Installing SNMP Service 3 The session from PC for Management to the server is established Execute the following commands by the command prompt on PC for Management side Net use YY lt ServerName gt Yc u lt UserName gt Tips e ServerName is a name of the server that executes Server Core installation e UserName is a name of Administrative account 4 Click Computer Management in Administrative Tools Right click on the tree of the left pane and click Connect to another PC The co
37. s of the tape device If want to conduct monitoring use backup software or tape monitoring application Using the event monitoring function of NEC ESMPRO ServerAgentService allows you to monitor the event log of backup software or applications 50 Network drive is not displayed of Information of server state constitution of NEC ESMPRO Manager The drive connected to network is not displayed under the file system tree in Information of server state constitution of NEC ESMPRO Manager Changing mode of Hard disk drive pre failure prediction Turning on off the mode of hard disk drive pre failure prediction all hard disk drives work in the same mode in either case Cannot set the mode of each hard disk drive individually File system information of media insertion When you insert media such as a DVD or a floppy disk NEC ESMPRO Manager as the file system information of Information server state constitution to display information such as volume label and capacity information So GB the smallest unit of information capacity there is a case to display 0 0GB capacity of the media such as a floppy disk capacity is small File system free space monitoring of capacity less than 100MB In NEC ESMPRO ServerAgentService capacity does not support free space monitoring of the file system of less than 100MB Free space monitoring configuration of such a file system is disabled not monitor and from the beginig 1 3 WO de
38. sing HTTPS is as the following procedure 1 Prepare a certificate authority signed CA Signed certificate or create a Self Signed certificate 2 Register the certificate 3 Check a thumbprint of the certificate 4 Create HTTPS Listener 5 Open a port of HTTPS 6 Change the setting of NEC ESMPRO Manager Important Using HTTPS for a connection with NEC ESMPRO Manager is recommended Because if you used HTTP username and the password of Basic authentication to use WS Man communication would be flowed by plain text on the network 28 4 Prepare a certificate When using HTTPS A CA Signed certificate or Self Signed certificate is required When you cannot prepare a CA Signed certificate create Self Signed certificate Tips la CA signed certificate is recommended to use 4 Create Self Signed certificate There are two ways of creating Self Signed certificate One way is to use makecert exe Certificate Creation Tool another way is to use keytool exe that NEC ESMPRO Manager bundles The way to use makecert exe makecert exe is available by installing Windows SDK and it is possible to use it Create Self Signed certificate by makecert exe on a server that NEC ESMPRO ServerAgentService was installed Log on the server by Administrator and execute a following command on Windows SDK Command Prompt makecert exe r pe n CN IP Address e expiranation_date eku 1 3 6 1 5 5 7 3 1 ss my sr localMachine sky exchange sp Mic
39. t s HTTP 5985 or HTTPS 5986 e Input username and password of OS logon account e When connecting a server that have been set HTTPS connection by Self Signed certificate add skipCACheck to the command as follows WinRM identify r http IPAddress portt u username p password skipCACheck 35 This chapter explains uninstallation of NEC ESMPRO ServerAgentService 1 Before Starting Uninstallation Describes about necessary setting before NEC ESMPRO ServerAgentService uninstallation 2 Uninstallation Describes about uninstallation procedure of NEC ESMPRO ServerAgentService 36 I Before Starting Uninstallation Be sure to read this page before uninstalling NEC ESMPRO ServerAgentService I I Confirmation of NET Framework Installation of NET Framework 4 NET Framework 4 5 or later are indispensable to uninstallation of NEC ESMPRO ServerAgentService If uninstall NET Framework 4 after installation of NEC ESMPRO ServerAgentService install NET Framework 4 again 1 2 Confirmation of Express Report Service Express Report Service HTTPS When Express Report Service Express Report Service HTTPS are installed Express Report Service Express Report Service HTTPS must be uninstalled prior to uninstalling of NEC ESMPRO ServerAgentService 37 2 Uninstallation Start uninstalling after the system starts completely If uninstallation is conducted right after system startup it may
40. uninstall SNMP Service after installation of NEC ESMPRO ServerAgentService install SNMP Service again Then uninstall and install NEC ESMPRO ServerAgentService Windows Server 2012 Windows Server 2012R2 1 Click Programs and Features in Control Panel 2 Click Turn Windows features on or off Add Roles and Features Wizard window appears 3 Click Features Features but when it cannot be clicked by gray when Next is clicked several times Features can be clicked now 4 Check SNMP Service check box 5 Click Next 6 Click Install Installing it becomes more effective it starts 7 Click Close Tips In the case of Windows Server 2012 or later Server Core installation execute the following commands by the command prompt Dism online enable feature featurename SNMP 14 Windows Server 2008 Windows Server 2008 R2 1 Click Programs and Features in Control Panel 2 Click Turn Windows features on or off Server Manager window appears 3 Click Features 4 Click Add Features Add Features Wizard appears 5 Check SNMP Services check box 6 Click Next 7 Click Install Installing it becomes more effective it starts 8 Click Close Important Tips In the case of Windows Server 2008 R2 Server Core Service Pack 1 or later installation execute the following commands by the command prompt Start w ocsetup SNMP SC Window
41. unnecessary e In case of on 32bit OS paraphrase Program Files x86 as Program Files Register the certificate Register the certificate by Microsoft Management Console MMC on the server that NEC ESMPRO ServerAgentService was installed Tips In case of the example esmpro pfx would be made in C Ytemp Therefore create C Ytemp folder before executing makecert exe 1 Storethe certificate on the server 2 Run mmc exe 3 Click File Add Remove Snap in 4 Select Certificates and click Ada 5 Select Certificates snap in Computer account and click Next 6 Select Local Computer and click Finish 29 30 7 Click OK 8 Right click Certificates Local Computer Personal Tips In case of preparing a CA Signed certificate select Certificates Local Computer Trusted Root Certification Authorities Certificates 9 Click All tasks Import a File Action View Favorites Window Help ala A a aa Console Root Object Type 4 ll Certificates Local C gt E Persp m b Trus Find Certificates gt E Ente Al Tasks p ia Trus View a gt a Untr New Window from Here p E Third New Taskpad View p gt Trus L There are no items to show in this view Find Certificates Request New Certificate Import Advanced Operations gt E Clier Refresh p El Rem Export List E Smal Hel gt Tr
42. ures Basic feature check box is always on because it is a indispensable feature Select the features setup will install Select the features you want to install and deselect the features you do not want to install pl Basic feature feature Description Service feature When install work as Service mode Otherwise work as Non Service mode 1 32 MB of space required on the C drive 38590 92 MB of space available on the C drive nstallShield 5 Click Next Start of installation Start Copying Files Review settings before copying files Setup has enough information to start copying the program files If you want to review or change any settings click Back If you are satisfied with the settings click Next to begin copying files Current Settings TargetDir CAESMA InstallMode Non Service mode 6 When the installation end window appears click Finish InstallShield Wizard Complete Setup has finished installing Server gentService on your computer Please restart the system for changes to take effect lt Back E Cancel The installation completed Installed NEC ESMPRO Agent becomes enabled after a restart the system 25 3 After Finishing Installation Be sure to read this page after installing NEC ESMPRO ServerAgentService 3 1 Operations Check Setup program of NEC ESMPRO ServerAgentService enable Windows remote management
43. vice Serial Port For the models supporting serial ports note the following NEC ESMPRO ServerAgentService has multiple features that use serial ports When using these features the ports can become insufficient The serial ports available for each feature are as follows UPS COM1 10 APCU COM1 2 ALIVE Maintenance COM1 9 Alive Maintenance uses Remote Access Service The available serial ports when using Remote Access Service for Manager Report TCP IP Out of Band are as follows Manager Report COM1 10 Among those above only the following combination can share the serial ports Alive Maintenance Remote Access Service used by a user When one of the features uses the line the other feature cannot be used Tips Manager Report TCP IP Out of Band which uses Remote Access Service can be unable to notify failure information when sharing other serial port Ensure not to share serial ports 51 1 4 Coexistence with another product Flle Sysytem monitoring cannot be inherited on the system using EXPRESSCLUSTER If a failover occurs the settings of the threshold for the empty space monitoring function and the enable disable of monitoring of the operating sever are not inherited to the standby server Make sure to reset the threshold and the enable disable of monitoring on the standby server Using with Oracle Products When Oracle product is installed the startup of SNMP Service can
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