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NEC Express5800/HV8600 User's Guide

1. DIMM sockets DIMM sockets Bank A Slot 1 and Slot 3 Bank A Slot 2 and Slot 4 DIMM sockets DIMM sockets DIMM sockets DIMM sockets Bank B Slot 5 and Slot 7 Bank B Slot 6 and Slot 8 Bank C Slot 9 and Slot 11 Bank C Slot 10 and Slot 12 DIMM sockets DIMM sockets Bank D Slot 13 and Slot 15 Bank D Slot 14 and Slot 16 O gt Figure 1 10 Memory Board Component Locations 1 18 System Overview Processor Each Pentium III Xeon processor is packaged in a single edge contact S E C cartridge The cartridge includes the processor core with an integrated 16 KB primary L1 cache the secondary L2 cache 1MB or 2MB a thermal plate and a back cover The cartridge is secured by a retention module attached to the CPU backboard Depending on configuration your system has one to eight processors see Figure 1 9 Additional processors enhance performance and enable symmetric multiprocessing SMP All processors access the same memory and I O space and tasks can run on either CPU if your operating system OS su
2. SCSI backplane terminator Distribution backplane Wide SCSI interface cable Ultra2 wide SCSI 3 disks in lower cage Ultra2 wide SCSI 3 disks in middle cage Ultra2 wide SCSI 3 disks in upper cage Diskette interface cable 2nd 3 1 2 inch device optional 3 1 2 inch diskette drive Wide SCSI 2 connector SCSI terminator External wide SCSI device External wide SCSI cable Wide SCSI connector I O riser board connector located back of system I O board RAID controller in PCI slot 32 Channel 0 cable connector Channel 1 cable connector Channel 2 cable connector Figure A 1 RAID and SCSI Bus Cable Configuration A 4 System Cabling ch 0 ch 1 ch 2 Disk Array Controller Board SCSI Connector 50 pin Ultra Wide SCSI 2 Power Back Panel Power Cable SCSI Cable Figure A 2 RAID and SCSI Bus Cabling Hard Drive 2 1 Hard Drive ooo Foros Cage 2 Hard Drive 1 3 3 Removable Media Bays Control Cable System Cabling A 5 A 6 System Cabling Memory Configurations Memory DIMM Configurations Memory DIMM Configurations Your system can contain up to two memory boards one standard and one optional memory board with each board con
3. 1 6 Opening the Front DOTS eek AR 1 7 Chassis Features and Controls 1 9 System Board Features BAAD AGAR GARE 1 12 LEA KO ETAO PE 1 19 aie ee i 1 19 Bus Master I O Expansion Slots ccesceeessseeccesssececessneeeceeeessaeeccessaeeecesseeeesenaeees 1 19 Real Time Clock Calendar 1 19 BIOS wets 1 19 AS 1 20 SCST Controller acts cor crs corset PE EEN E C ERO OE E EREI EO e roa bP eee 1 20 Peripheral Controler seeen ees Ss Sees Se es Se Se aA ASEE EE SEE EEES 1 20 External Device COmmectOrs ana a a e aaas ea araa ara haaa 1 20 Keyboard and Mouse sseeseeeeseesssseesserrersssrtesssrterssrrerssrteesssreesssteerssreessssreesssreessstes 1 20 a 1 21 A a 1 21 Ultra2 Wide SCSI 2 Hard Drive Bays 1 21 Removable Media Drive BayS cessscceessssccceceessneeeceesnaeeceessaeeceessaeeesessaaeeseenaeees 1 22 tire i ha CANO hes eg te ets see ts 1 23 Software Locks v
4. Figure 4 25 Removing the Expansion Slot Cover 4 30 Upgrading Your System 7 Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system I O board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot frame 8 The retaining bracket fits into the space that was occupied by the expansion slot cover Secure the expansion board by pushing down on the cover tab see Figure 4 26 9 If you installed a SCSI host adapter board go to Appendix A Cabling for procedures on cabling these boards into the system For all other boards continue with step 12 Figure 4 26 Installing an Option Board 10 Connect any external cables if they are needed to the installed option board 11 Replace the top panel left side panel and power on the system Upgrading Your System 4 31 Removing an Option Board amp Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system and remove the top panel and left side panel as described earlier 2 Unplug any cables attached to the option board you are removing 3 Determine the expansion slot retaining bracket that corresponds to desired expansion slot and release the retaining bracket lock by pressing on i
5. The hard drive cage has four hard drive slots Confirm which slot of the hard drive cage contains the hard drive to be removed Grasp the handle of the hard disk s carrier and press down on its thumb release button see Figure 4 38 Remove the hard disk and place it in an antistatic wrapper Close the EMI metal panel and secure with the two thumbscrews Power on the system and close the front door Figure 4 38 Removing the Hard Disk Carrier 4 46 Upgrading Your System Hot Swapping a Hard Drive If you are swapping out a faulty hard drive you can determine which drive to remove by checking the status LEDs that occur in sets of three above each of the four drive bays See Status LED Indicator Descriptions in Chapter 1 amp Note When the SCSI drive fault LED indicates a drive fault steady yellow light you can remove the drive and swap in a replacement at any time when the drive is not being accessed without needing to power down the system However drive manufacturers caution against moving a drive that is still spinning because of possible damage to the drive 1 If locked unlock and open the right front door 2 Determine which hard drive cage houses the faulty hard drive Open the EMI metal panel located in front of the hard drive cage by turning its two thumb lock screws counter clockwise see Figure 4 35 3 The hard drive cage has four hard drive slots Check all the
6. 0200 Failure Fixed Disk Hard disk failure Replace the hard disk 0210 Stuck Key The key is stuck on when pressed Stop pressing the key 0211 Keyboard error Keyboard error Replace the keyboard 0212 Keyboard Controller Failed Keyboard controller failed Ask your service representative to replace the keyboard 0213 Keyboard locked Unlock key Keyboard is locked Start Setup to set up the switch keyboard correctly 0220 Monitor type does not match The display unit is incorrectly setup Start Setup to set up the monitor CMOS Run SETUP correctly 0230 System RAM Failed at offset System RAM error Ask your service representative Offset address to replace the memory module 0231 Shadow RAM Failed at offset Shadow RAM error Ask your service representative Offset address to replace the memory module 0232 Extended RAM Failed at Extended RAM error Ask your service representative address line Offset address to replace the motherboard 0233 Memory type mixing detected Memory devices of different types Install correct memory devices are installed specified by NEC 0234 Single bit ECC error A 1 bit memory error occurred Contact your service representative 0235 Multiple bit ECC error occurred A multi bit memory error occurred Contact your service representative 5 10 Problem Solving Table 5 1 POST Error Codes and Messages continued Error Code and Message Explanation Action 0250 0251 0260 0270 0271 0280
7. Security breach attempted Alert from the server System Management Controller SMC Sensor limit alarm CPU missing POST stalled SMI handler alarm SMI handler stall Not supported by some server models Dialog Boxes Select a Server Dialog Box The Select a server dialog box displays a list of SG registered servers on MWA Server Properties Dialog Box From the Server Properties dialog box you can view and set properties for the current server The contents of the server properties are as follows ID page provides server identification information such as a server name an IP address a MAC address and a UUID Alert page Sets MWA operation for each type of alert which comes from a server Sound is checked MWA beeps when an alert is received from a server The server window of the server becomes active Management Application Workstation C 15 Activate is checked When an alert is received from a server the window of the server becomes active If Activate is checked for RESET or POST Error alert MWA attempts to connect to the server If Use Default Settings is checked this property is set to the values set by the Defaults command Remote Drive page A remote drive can be set for a server None is check A remote drive is disabled Server s local drive can be used Floppy A is checked A floppy disk drive on the management PC becomes a remote drive for the ser
8. 5 4 1 loveseat oc cc E AEE eit Stet ia 5 5 Error Checkin aa a aaa aa aa aar aaa a hihi bet lel 5 5 Troubleshooting Guide oo eesscccessseeccessseeeceecessaeeceessaeeecesseeeesesaeeeeessaeeesessaeeesees 5 5 Preparing the System for Diagnostic 5 5 Monitoring POST While 5 6 Verifying Proper Operation of Key System Indicators 5 6 Confirming Loading of the Operating 5 7 Specific Problems and Corrective Actions sccccesssccecesssececeessseeecessaeeesessaeeecessaeeeeenaeees 5 7 Power LED Does Not 5 7 System Cooling Fans Do Not 5 7 No Characters Appear On 5 8 Characters are Distorted Incorrecta nrnna i 5 9 Floppy Disk Drive Activity LED Does Not Light ee eee eeeeeeenseneneeeneas 5 9 Hard Disk Drive Activity LED Does Not 2 5 9 Err r Messa BES s 23 sescccdeeeshchedescsbbegededadebelesadedelechdeneSuandesbbcouhadhesduhaghucdehadbactedishyedandeisuiedbeeks 5 10 Alarm Indication during 5 10 Alarm Indication During System Operation
9. Action 1030 1031 1032 1040 1040 1041 1042 1043 1028 1029 102A 102B 10F0 105F 105E DUMP Sleep x Power CPU 5 Power CPU 6 Power CPU 7 Power CPU 8 Power Error 1 Power Error 2 Power Error 3 Power Error 4 Power L2 1 Power L2 2 Power L2 3 Power L2 4 Pow Major B SCSI Open HPC Open CPU 5 power failure CPU 6 power failure CPU 7 power failure CPU 8 power failure Power unit 1 bottom left failure Power unit 2 bottom left failure Power unit 3 bottom left failure Power unit 4 bottom left failure CPU L2 cache power failure CPU L2 cache power failure CPU L2 cache power failure CPU L2 cache power failure Power major alarm The front door is open The PCI slot door on the top cover is open The DUMP switch is pressed The system is running in the power save mode x indicates the power save mode level 1 through 4 Same as above Same as above Same as above Same as above Ask your service representative for replacement of the failed power unit Ask your service representative for replacement of the failed power unit Ask your service representative for replacement of the failed power unit Ask your service representative for replacement of the failed power unit Check CPU VRM installation If the same error reoccurs contact your service representative Check CPU VRM installation If the same erro
10. FM write NG FM02 FP B SROM Error LOAD SMC FW YE04 RAM TF1 ERR YE02 RAM TF2 ERR YE03 ROM TF ERR YE01 SIDE COVER OPEN The CPU or terminator board is not connected The flash memory cannot be erased The log is full of data The voltage to flush memory is too low No data can be written to flush memory It is impossible to access SROM on the front panel A CRC check error is detected in the firmware for the System Management Controller One or more memory devices in the System Management Controller are defective One or more extension memory devices in the System Management Controller are defective The firmware for the System Management Controller is defective The side cover is not closed securely Connect the CPU or terminator board If the symptom remains unchanged contact your service representative to replace the CPU terminator board or system board with a new one Contact your service representative to replace the system board with a new one Start the BIOS Setup Utility see Chapter 3 to set Error Log Initialization in System Hardware to Yes Then restart the system Contact your service representative to replace the system board or the power unit or board with a new one Contact your service representative to replace the system board with a new one Connect the cables again If the symptom remains unchanged contact your service representative to re
11. 02 0 02B1 02B2 02B3 02D0 0B1B 0B1C 0B22 0B30 0B31 0B32 System battery is dead Replace and run SETUP System CMOS checksum bad Default configuration used System timer error Real time clock error Check date and time setting Previous boot incomplete Default configuration used Diskette drive A error Diskette drive B error Incorrect Drive A type run SETUP Incorrect Drive B type run SETUP System cache error Cache disabled PCI System Error on Bus Device Function PCI Parity Error on Bus Device Function CPUs are installed out of order Fan 1 Alarm occurred Fan 2 Alarm occurred Fan 3 Alarm occurred No system battery is installed Checksum of system CMOS is not correct System timer error Realtime lock error Realtime clock is set incorrectly The previous activation has not been terminated normally Error in floppy disk A Error in floppy disk B The type of drive A is incorrect The type of drive B is incorrect System cache error A PCI system error occurred in bus device function A PCI parity error occurred in bus device function CPUs are installed in incorrect order Memory cooling fan error Memory cooling fan error CPU cooling fan error Contact your service representative to install the battery After restarting the computer start the Setup Utility to set required values again The default values were set
12. 5 Remove the other front door in the same manner 4 6 Upgrading Your System Figure 4 2 System Front Doors Installing the Top Panel and Front Doors Install the front doors and top panel as follows 1 Position one of the front doors so the mounting pins of the front door are aligned with their mounting holes on the front of the system Slide the lower mounting pin into its mounting hole and then slide in the upper pin 2 Install the other front door in the same manner 3 Position the top panel so that its mounting screw hole A aligns with the mounting hole on the front of the system see Figure 4 1 4 Secure the top panel with its mounting screw Upgrading Your System 4 7 Removing the Top Cover and Side Panels To install options in your system you should do the following To modify the system I O board add an option board or add a removable media device remove the top cover top panel front doors and side panels To add memory or a processor remove the top panel front doors and right side panel install a hard disk cage remove the top panel front doors and right side panel CAUTION For proper cooling and airflow do not operate the system with the top cover or side panels removed Always replace them before powering on the system Do not damage or bend the EMI fingers that are located along the edges of the top cover and side panels as you remove and install them
13. 2 Equipment Log Component Manufacturer Name and Model Serial Number if available Date Installed RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripherals Equipment Log 3 4 Equipment Log Index A AC linkage mode 1 26 Alarm indications 5 16 B Battery 1 19 Battery NVRAM replacing 4 11 Battery RTC replacing 4 12 BIOS configuration settings 3 5 exiting 3 11 flash memory 1 19 setup utility 3 3 using 3 4 Cabling RAID board A 3 system 2 4 A 2 Chassis 1 5 Chassis features and Controls front and rear 1 9 Clock 1 19 Configuration 1 4 system 3 2 Connections system 2 4 D Degradation 1 26 DIMMs installing 4 15 memory configurations B 2 removing 4 17 Disk array 1 24 Diskette drive installing 4 37 removing 4 41 E Emergency management port main console window C 7 Equipment log 4 5 Error code hardware reference 5 25 Error messages 5 10 during POST 5 10 during power off 5 24 during system operation 5 16 Expansion slots capabilities 1 19 External devices 1 20 F Fans 1 21 Front doors installing 4 7 removing 4 6 H Hard disk drives hot swapping 4 47 installing 4 43 removing 4 46 Hot plug PCI 1 25 Hot swap hard drives 4 47 power supply 4 34 Hot swapping 1 25
14. Expansion slot covers System I O board Additional ISA slot Power unit Power backplane Four 5 1 4 inch half height bays with a CD ROM drive installed in bottom bay A B G H Liquid crystal display LCD 1 Diskette drive Hard disk drive bays K CD ROM drive standard Figure 1 4 System I O Board Location 1 12 System Overview The Hot Plug PCI board plugs into the left side of the system I O The base board plugs into the right side of the system I O board and the CPU backboards and memory boards plug into the base board Figure 1 5 shows the system with the right side cover removed DW Base board Terminator board CPU backboard supports 1 4 Pentium Ill Xeon processors with associated VRMs Memory board Power unit Power back panel 1 Front panel board Cooling fans upper 2 for the CPU lower two for the memory boards Hard disk drive bays Figure 1 5 Base Board Terminator Board CPU Backboard and Memory Board Location System Overview 1 13 Figures 1 6 1 7 1 8 1 9 and 1 10 show the major components on the Hot Plug PCI board system I O board base board CPU backboard and memory board Table 1 5 summarizes the features of the board set Table 1 5 Features of the Board Set Feature Hot Plug PCI slots Multiple processor slots Upgradable memory Add in board support SCSI controller BIOS Video External device connectors Clo
15. Insert the security key into the key slot and turn the key to the right see the following figure LOCK UNLOCK System Overview 1 7 2 First open the right front door then open the left door see the following figure 1 8 System Overview Chassis Features and Controls Figure 1 2 shows the server front chassis features and controls Figure 1 3 shows the server rear chassis features and controls SCSI hard drive cages 3 Ejector button 3 1 2 inch diskette drive Activity light 3 1 2 inch diskette drive LCD panel Power LED Status LED Disk LED DC power switch Sleep switch Load eject button CD ROM drive Note that the front controls may vary per model of CD ROM drive Activity light CD ROM drive Note that the status indicators may vary per model of CD ROM drive No 83 ae Each cage contains four disk drives Above each drive are three status LEDs Refer to Table 1 3 for information on disk drive status LEDs Press to eject diskette When lit drive is in use Displays information about BIOS and system failures error and diagnostic information Wh
16. Remove the drive serial number from the equipment log Upgrading Your System 4 41 Hard Disk Drives The following sections provide procedures for installing an additional disk drive removing a disk drive or swapping out a faulty disk drive from one of the three hot swap drive cages The 3 1 2 inch SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Each drive must be installed in a carrier amp Note To order a carrier contact your sales representative or dealer If installing new drives follow an installation scheme starting with the bottom left drive Fill the cages left to right If an individual SCSI drive fault LED yellow light is on steadily this indicates that the drive below it has been flagged as faulty Follow the procedure described in this section to remove the faulty drive and swap in a good one Note Swap SCSI drives without turning off power This is one of the few system procedures that is safe to do with the system power left on This is true only if a Redundant Array of Independent Disks RAID controller module is installed and only for the drive carrier assemblies in the hot swap cages not for drives in any other bays Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard drives However we recommend that you do all procedures i
17. SCSI QIC Tape SCSI DAT Tape Device must have the internal SCSI terminators removed Bay C SCSI QIC Tape SCSI DAT Tape Device must have the internal SCSI terminators removed Bay D SCSI QIC Tape SCSI DAT Tape Device must have the internal SCSI terminators removed 1 44 MB diskette drive always installed Bay F Second 3 1 2 inch device Figure 4 28 Removable Media Device Bays 4 36 Upgrading Your System Installing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive Install a 5 1 4 inch device or 3 1 2 inch diskette drive as follows CAUTION CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those recommended by the manufacturer may result in hazardous radiation exposure amp Note you are replacing a diskette drive in Bay F or installing a diskette drive in bay E use the internal diskette drive cables provided with the system If you are installing a SCSI device in bays A B or C you must use the internal SCSI cables Contact your sales representative or dealer for a list of approved optional peripheral devices 1 Power off the system Remove the top panel left front door and the left sid
18. Start the Setup Utility to set required values again Contact your service representative Contact your service representative Start the Setup Utility to set the time again If the same error occurs still contact your service representative If the system is started without any modification it is started in the uncached status Correct the setup values by using the Setup Utility and start the system again Contact your service representative Contact your service representative Start the Setup Utility to set required values again Start the Setup Utility to set required values again No cache can be used Contact your service representative Contact your service representative Contact your service representative This does not indicate an error However change the slot in which the CPU is installed Check whether the fan is clogged Clean it if the fan is covered with dust If no error is found or the failure is cleared in spite of cleaning contact your service representative Same as above Same as above Problem Solving 5 11 Table 5 1 POST Error Codes and Messages continued Error Code and Message Explanation Action 0B33 Fan 4 Alarm occurred CPU cooling fan error Same as above 0834 Fan 5 Alarm occurred CPU cooling fan error Same as above 0835 Fan 6 Alarm occurred CPU cooling fan error Same as above 0B36 Fan 7 Alarm occurred Optional board cooling
19. backboard 1 DIMM Pair error on Memory backboard 1 DIMM Pair error on Memory backboard 1 DIMM Pair error on Memory backboard 1 DIMM Pair error on Memory backboard 2 Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Check memory board installation or memory backboard installation See the section Memory Error Messages described earlier for locations of the memory board slots If the same error reoccurs contact your service representative Same as above 2213 Memory Err DIMM Pair error on Memory backboard 2 Same as above 2215 Memory Err DIMM Pair error on Memory backboard 2 Problem Solving 5 19 Table 5 2 Operational Error Codes and Messages continued Error Code and Message Explanation Action 2217 2219 221B 221D 221F 0901 0902 0903 0A01 0A02 0 1012 1013 1014 1022 1023 1010 1011 1020 1021 Memory Err Memory Err Memory Err Memory Err Memory Err PCI PERR PCI PERR PCI PERR PCI PERR PCI SERR PCI SERR PCI SERR PCI SERR Power 3 3V Power 5V Power 12V Power 1 5V Power 5 0VS Power CPU 1 Power CPU 2 Power CPU 3 Power CPU 4 DIMM Pair error on Memory backboard 2 DIMM Pair error on
20. 5 16 Error Messages During 5 24 Error Code Hardware Reference ic cd sstssiedstessdehedessdetadessdetudsosiedidessdacudelsaaghesioeaetesisshe esis 5 25 Status LEDS 5 30 A System Cabling Before You ieee A A A AA MAMMA AAA Ge A 2 Static PreCautlonsy A 2 RAID and SCSIBus Configurations nerro rr reris n En nE anand al A 3 B Memory Configurations Memory DIMM 2 Management Workstation Application COV ELVICW EE S a OT C 2 Remote Console von anki bio Ane ANAGRAM MAMA Aaa C 3 Remote Drive C 3 MWA System REQUIFEMENTS s 3 0ccsssccedsteosecnseshineesvacssotonaborsnesoncnsgunegeusstennseagoatssnbegagonensbentgees C 3 Mista lime MWA tok EAR Re Att C 4 Contents v Creating a Server System Generation Diskette 56 C 4 Configuring Server BIOS Setup csccesesssreereeseccersetseseerenseneeronseaseesesseneerensensers C 6 Installing MWA on the Management PC C 6 Registering SG Information C 6 MWA C 7 a Te eg ere eT C 7 Main Menu il
21. Alarm Fan Alarm Fan Alarm Fan Alarm Memory Err Memory Err Memory Err CPU 4 temperature error CPU 5 temperature error CPU 6 temperature error CPU 7 temperature error CPU 8 temperature error Memory cooling fan error Memory cooling fan error CPU cooling fan error CPU cooling fan error CPU cooling fan error CPU cooling fan error Optional board cooling fan error DIMM error on Memory backboard 1 DIMM error on Memory backboard 1 DIMM error on Memory backboard 1 Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same er
22. System PLeCaUtlONs 4 3 Preparing Your System for 7 4 5 Eguipment LOG oe ra dre eae te osete 4 5 Removing the Top Panel and Front Doors 4 6 Installing the Top Panel and Front Doors 20 0 0 eeeeeeeessneeeeesseeeeeesseeeeeeseeeeeesnaeeesees 4 7 Removing the Top Cover Side 4 8 Installing the Top Cover and Side 4 10 Modifying the System I O 4 11 Replacing the Non Volatile Memory 4 11 Replacing the Real time Clock 4 12 AE EE EE A EE EET 4 14 Installing E E Le E lo ae 4 15 Removing DIMMS eiaa EEEE EEEE EEEN EE E ES 4 17 PrOCESSOTS 4 18 Installing a Processor Cartridge 4 19 Removing a Processor Cartridge or Termination 4 25 Optional CPU Backboard Sock iis Sh sn Sale odds ss She S ea SES ai UE Tea i oe 4 25 Option Boards lie onnie en esn AA A aa Ta EERE stand OOE EEREN 4 28 Installation 1 4 29 In
23. VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region CAUTION Be sure the power service connection is through a properly grounded outlet Each power cord can be plugged into a separate phase of a main AC supply assuming the circuit is rated for that load Note For Denmark the system must be connected to an AC power source rated at 16 amps Select a site that is clean dust free and well ventilated Keep front and rear ventilating openings free of obstructions Locate the system away from sources of heat vibration or physical shock Isolate the system from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and transmitters and high frequency security devices The site should be spacious enough to provide at least six inches 15 centimeters behind the system and on each side of the system for proper cooling airflow and cable clearance Allow at least 11 inches 27 centimeters in front of the system for proper front door clearance Position the system for easy access for system maintenance installation of system upgrades 2 2 Setting Up Your System Unpacking the System CAUTION Your system weighs 165 pounds 75kg or more with optional equipment To avoid personal injury make sure you h
24. connected to the system and the AC wall outlets Problem Solving 5 7 Are the power supply LED status lamps on each supply lit If either LED on a supply is off the power supply is defective and must be replaced Is the power connector for the cooling fan connected to the system I O board option board fan the CPU base board CPU fans and the power backboard panel 1 memory fans Is the front panel power on indicator lit If this LED is amber a defective power supply is indicated If the switches and connections are correct and the power outlet is functioning a power supply has probably failed Contact your service representative for assistance No Characters Appear On Screen Check the following m Is the riser card fully seated in the system I O board connector The riser card is the small card that the mouse and keyboard plug into Is the keyboard working Is the video display plugged in and turned on Are the brightness and contrast controls properly adjusted Are the video display switch settings correct m If you are using an option video controller board verify that the video controller board is fully seated in the system board connector Is the video display signal cable properly installed If there are still no characters on the screen after you check the above contact your service representative or authorized dealer for assistance 5 8 Problem Solving Characters a
25. display used in portable computers LED Light Emitting Diode A small electronic device that glows when current flows through it Glossary 5 LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the microprocessor to speed up mathematical calculations memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs th
26. drive Using the disk array method the large capacity hard disk can be configured with several inexpensive and small capacity hard disks It can also enhance the drive by improving the reliability and supporting an automatic rebuilding function All RAID levels are common in their basic operation due the fact that several hard disks can be recognized as one disk drive However performance cost and use are conditions that vary according to the RAID level You should select an appropriate configuration that is suitable for your system Features and selection examples of different RAID levels are shown below Level Definition Redund Feature Suitable Minimum ancy application No of disks RAIDO Striping No Access high speed Application that 2 needs high Improves reliability performance for non critical data RAID1 Mirroring Yes Dual disk system Application that 2 or shadowing needs to store Read mode high important files speed on main system drive Write mode slow speed RAID5 Striped data Yes Parity data Application that 3 and parity needs high Transfers large speed transfer amount of data rate Access slow Application of read intensive type data searching This unit supports other RAID levels as well However it is not recommended to use them unless absolutely necessary In RAIDO the well balanced access over all the hard disks can improve reliability compared with the single unit
27. drive LEDs to confirm which drive to remove See Status LED Indicator Descriptions in Chapter 1 amp Note Depending on the drive fault the drive may be still spinning when you remove it Follow the next step exactly when removing drives 4 Grasp the handle of the hard disk s carrier and press down on its thumb release button see Figure 4 38 Pull the faulty drive out of the bay far enough to disengage the drive connector from the backplane Wait 30 seconds until the drive spins down then remove the drive from the drive bay amp Note Observe static precautions Use an antistatic wrist strap 5 Place the removed hard drive on an antistatic surface 6 Remove the replacement drive from its protective wrapper and place it on an antistatic surface If a drive carrier was not shipped with the replacement drive remove the carrier from the removed drive 7 Place the removed hard drive in an antistatic wrapper 8 Position the replacement drive so its SCA connector is near the top surface of the drive Place drive on the antistatic surface again Slide the drive into the carrier with its SCA connector facing toward the front of the carrier open end Upgrading Your System 4 47 9 While holding the drive in the carrier with your left hand align the drive s screw holes with the carrier s screw holes and insert the four screws of appropriate size and length see Figure 4 36 10 While pressing
28. drive status LED indicators Used when accessing a 5 1 4 inch device Used to access the power switch sleep switch floppy disk drive or a hard disk drive in a 1 2 inch device bay Used when moving the server Fixed by the caster holders Figure 1 1 Front Chassis Features and Controls System Overview 1 5 Status LED Indicator Descriptions Table 1 2 lists the system status LED indicators along with a description of each LED indicator Table 1 3 lists the disk drive status LED panel indicators along with a description of each LED indicator Table 1 4 lists system status abnormal conditions Table 1 2 System Status LED Indicators LED Status Description Response Power Off Power OFF None required normal Green Power ON None required normal Amber System power Replace failed power supply supply failure or in module or check to see if the sleep mode system is in sleep mode Status Off Power OFF None required normal Green No alarms None required normal Amber Abnormal condition Check condition see Table 1 4 Disk Off Not accessing disk None required normal drives Amber Internal disk drive Check disk drive status LEDs failure Green Accessing disk None required normal drives Table 1 3 Disk Drive Status LED Panel Indicators LED Status Description Response Disk Drive Off Disk drive not None required normal Present present Green Disk drive present None required normal Disk Drive Off Not ac
29. for four processors 14 Hold the CPU backboard firmly and mount it in the server see Figure 4 17 Align both right and left frames of the CPU backboard with the guide rails in the server Figure 4 17 Installing the CPU Backboard Upgrading Your System 4 23 15 Push on the right and left marks circles on the CPU backboard frame slowly The CPU backboard is connected with the baseboard inside the server CAUTION Pushing on portions other than the marks on the CPU backboard may bend its frame 16 Press the fasteners on the right and left ends of the CPU backboard to secure 17 Connect the power cable see Figure 4 18 Figure 4 18 Connecting the CPU Backboard Power Cable 18 Secure the terminator board and the CPU backboard with the screws removed in step 3 19 Replace the right side panel and turn on the system 20 After you have installed a new processor run the BIOS Setup Utility to configure its speed 4 24 Upgrading Your System Removing a Processor Cartridge or Termination Board Use the following procedure to remove a processor cartridge or termination board 1 Perform steps 1 through 6 of the previous subsection Installing a Processor Cartridge Note Observe static precautions Use an antistatic wrist strap Hold processors only by their edges 2 On the processor or termination card being removed push in the right end of the retention arm to release th
30. hard disk which frequently accesses only one hard disk In RAID1 high reliability can be realized by the better utilization of disk data Also selecting a disk that can read data faster than others gains high accessibility 1 24 System Overview In RAID 5 and RAID 0 the transfer data size becomes extremely large due to striping structure Therefore they are suitable for applications that handle large sized files such as data retrieval In RAID 1 and RAID 5 since the function to reconstruct lost data due to hard disk failure is part of the operation a larger number of hard disks are required compared with RAID 0 or when the disk array is not used For example to configure a disk drive that uses a 4 GB hard disk with an user area of 8 GB two hard disks are all that is needed for RAID 0 and RAID 7 non disk array system In RAID 1 four disks two primary and two mirroring disks are required In RAID 5 three disks two primary disks and one redundant disk are required Hot Swapping Hot swapping allows a device to be replaced such as a hard disk drive while its power is on as listed below Disk array system Any failed hard disk drive can be replaced while the system is running Power redundant system When four power supplies are installed a failed power supply can be replaced by hot swapping 7 Note The fourth power supply is always the redundant Hot Plug PCI Hot Plug PCI bus slots for th
31. in the management PC becomes a remote drive for the server If a FD image file is set as a remote drive click the Create Copy FD Image File button to display the Create Copy FD Image File dialog box where you can create an FD image file or copy one to a floppy disk If Read Only is checked one FD image file can be used on multi servers C 16 Management Application Workstation Create Copy FD Image File Dialog Box The Create Copy FD Image File dialog box is used to create a FD image file as a remote drive or to copy the contents of a FD image file onto a floppy disk Select an operation to execute Server Summary Dialog Box The Server Summary dialog box lists IP addresses server names and current status of all the SG registered servers on MWA This dialog box also allows the following operations Activating a server window Double click on a server record to open and activate the server window for the server Executing a command on the server Click the right mouse button on a server record to display the Server Summary Pop up menu From this menu you can execute main commands such as Open Connect and Properties on the server Delete Logged Messages Dialog Box The Delete Logged Messages Dialog Box sets conditions for deleting logged messages from the history log Delete history timed at xx xx xx xx xx xx and earlier If a logged message is selected in the History Log dialog box a condition for deletion can be s
32. into the chassis frame and swing the support bracket into position so that the rear edge of the memory boards fits snug against the bracket The support bracket is secured to the chassis by two fasteners Push in on the support bracket fasteners until each clicks in the locked position 11 Replace the right side panel and turn on the system Upgrading Your System 4 17 Processors The following sections provide procedures for installing and removing the Pentium III Xeon Processor Single Edge Contact S E C cartridge Use these procedures when upgrading or replacing your processor s Each processor is packaged in a S E C cartridge The cartridge includes the processor core with an integrated 16 KB primary L1 cache secondary L2 cache heat sink and a back cover The processors are supported by one or more voltage regulator modules VRM on the CPU backboard depending on the number of installed processors Each S E C cartridge installs in a Slot 2 connector on the CPU backboard Each slot must contain either a processor cartridge or a termination board if there are less than four processors installed The VRM modules are installed in a bank of VRM sockets adjacent to the processors amp Note Your system may have up to four processors on a CPU backboard and up to eight processors if a second CPU backboard is installed All installed processors must be matched for speed If replacing a processor the replacement proces
33. of the carrier open end 6 While holding the drive in the carrier with your left hand align the drive s screw holes with the carrier s screw holes and insert the four screws of appropriate size and length see Figure 4 36 7 While pressing the lock button on the carrier handle open the handle Align the drive carrier assembly so it engages the guide rails in the hard drive cage see Figure 4 37 Installing 3 1 2inch hard disk drive in carrier for hot swap bays Carrier B Four screws Hard disk drive D SCA connector Figure 4 36 Installing Hard Disk in Carrier 4 44 Upgrading Your System Figure 4 37 Installing Carrier in the System 8 Gently push the assembly into the bay until the drive docks with the backplane connector Be sure the hook on the bottom of the handle engages the chassis frame and slowly lift the handle You should hear a click when the handle locks in place 9 Close the EMI metal panel and secure with the two thumbscrews 10 Power on the system and close the front door Upgrading Your System 4 45 Removing a Hard Drive Use this procedure to remove a hard drive from your system 1 2 Power off the system If locked unlock and open the right front door Determine which hard drive cage contains the hard drive you want to remove Open the EMI metal panel in front of the hard drive cage by turning its two thumb lock screws counter clockwise see Figure 4 35
34. or your system may not meet EMI requirements A WARNING If you are removing the top cover or side panels after the system is set up you must first power off the system and all external devices Unplug the system power cords 4 8 Upgrading Your System Remove the top cover or a side panel as follows 1 Power off the system and ensure the power cords are unplugged from their AC wall outlet 2 Observe the safety and ESD precautions listed at the beginning of this chapter 3 The top cover and side panels are secured from the front edge with two thumb lock screws Loosen the thumbscrews see Figure 4 3 Top Cover Screws Right Panel Screws Left Panel Screws Figure 4 3 Mounting Screws for Top Cover and Side Panels 4 Slide the top cover or side panel toward the front of the chassis about an inch until it stops see Figure 4 4 5 Pull the top cover or side panel out and away from the chassis 6 Set the cover or panel aside for reattaching later Upgrading Your System 4 9 Figure 4 4 Top Cover and Side Panels Removal Installing the Top Cover and Side Panels Install the top cover and side panels as follows 1 Before replacing the top cover or side panel make sure no tools or loose parts have been left inside the system chassis Make sure all option boards are firmly seated in their respective slots and that al
35. outlet and to the input receptacle on the rear of the new power supply 4 34 Upgrading Your System Removable Media Devices A CD ROM drive is always mounted in bay D Any SCSI removable media device can be installed in peripheral bays A B and C The SCSI devices should be installed in the first available bay from the bottom bay D Figure 4 28 illustrates the recommended removable media configuration The bays are intended to hold tape CD ROM or other removable media drives Narrow SCSI drives in the 5 1 4 inch bays receive control signals from channel B of the SCSI 2 controller on the system I O board Note The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling bottom media bay D All other devices must have terminators removed Hard disk drives cannot be installed in a 5 1 4 inch external bay because the drive generates EMI is more susceptible to ESD and does not have sufficient cooling A 1 44 MB diskette drive is always mounted in bay E A second 3 1 2 inch device can be installed in bay F Upgrading Your System 4 35 Removable Media Device Bays CD ROM drive 5 1 4 inch expansion bay 5 1 4 inch expansion bay 5 1 4 inch expansion bay 1 44 MB diskette MMs gt 3 1 2 inch expansion bay SCSI CD ROM always installed Device will have the internal SCSI terminators installed BAY B Second SCSI CD ROM
36. outlet in your region obtain a suitable power cord that meets the following criteria The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system must be an IEC type CEE 22 female connector m The power cord must be less than 1 8 meters 6 0 feet long After connecting a power cord make sure to secure the cord with the tie wrap on the side of the power unit so that the power cord is not accidentally pulled out of its receptacle After the power cord is plugged in confirm that the two power status lamps on the power unit are lit If either or both lamps are off a failure occurred in the power unit see System Status LED Indicators in Chapter 1 of this User s Guide When connecting the power cord to a power control unit such as an UPS confirm that the power control unit is powered off Connecting the power cord while power is supplied to the power control unit may cause a failure To automatically turn on off the system via the AC LINK function when a power cord is connected to an UPS follow the BIOS configuration instructions in Chapter 3 to change the interna
37. removing the power supply To remove a power supply perform the following steps 1 2 Power off the system Unplug the power cord from the AC wall outlet and from the input receptacle on the rear of the power supply you are removing Loosen the thumb lock screws see Figure 4 27 A that secure the power supply Hold the handle on the power supply and pull the power supply out of the system If you are replacing a power supply go to Installing a Power Supply otherwise power on the system Hot Swapping a Power Supply If you are swapping out a faulty power supply you can determine which one to remove by checking the status LED indicators on each supply If either or both of the LED indicators are off the power supply can be hot swapped If the LED indicators on a power supply are lit it s recommended that power to the system be turned off before removing the power supply To remove a power supply perform the following steps 1 Unplug the power cord from the AC wall outlet and from the input receptacle on the rear of the power supply Loosen the thumb lock screws see Figure 4 27 A that secure the power supply you want to replace Hold the handle on the power supply and pull the power supply out of the system Slide the replacement power supply into the chassis and tighten the thumbscrews see Figure 4 27 A that secure the power supply Connect the power cord to the AC wall
38. service representative for assistance Table 5 3 System Status LED Indicators LED Status Description Response Power Off Power OFF None required normal Green Power ON None required normal Amber System power Replace failed power supply supply failure or in module or check to see if the sleep mode system is in sleep mode Status Off Power OFF None required normal Green No alarms None required normal Amber Abnormal condition Check condition see Table 5 5 Disk Off Not accessing disk None required normal drives Amber Internal disk drive Check disk drive status LEDs failure Green Accessing disk None required normal drives 5 30 Problem Solving Table 5 4 Disk Drive Status LED Panel Indicators LED Status Description Response Disk Drive Off Disk drive not None required normal Present present Green Disk drive present None required normal Disk Drive Off Not accessing disk None required normal Activity drive Green Accessing disk drive None required normal Disk Drive Off No alarms None required normal Status Amber Steady light Flashing light Disk drive failure Rebuilding data in disk array configuration only Replace disk drive None required normal LED Amber System Status Table 5 5 System Status Abnormal Conditions Conditions Chassis intrusion front cover Unit fan alarm Memory 2 bit error SERR P6 bus error SERR Thermal sensor Temperature V
39. the default settings support most system configurations In the following cases however you should initiate this utility to change the default settings When the set parameters are incorrect The parameters set with the BIOS Setup Utility are stored to nonvolatile memory called CMOS If the contents of CMOS have been destroyed for some reason an error message appears on the display during the execution of POST Power On Self Test When an error message appears press the F2 key to enter the BIOS Setup Utility When CMOS is cleared A jumper is provided on the system I O board with which you can clear the contents of CMOS If this jumper is used to clear the contents of CMOS a message appears requesting you to run the BIOS Setup Utility during the execution of POST Run the BIOS Setup Utility according to the instructions displayed on the screen and provide necessary settings When the boot device priority is changed The defaults instruct your server to search the boot devices in the following order floppy disk drive CD ROM drive then the hard disk drive If you want to change the boot order priority run the BIOS Setup Utility to change the settings Also please note that the BIOS defaults are floppy disk drive hard disk drive and CD ROM drive When you replace a processor or memory Your server has degradation function allowing continuation of operation in the event of a processor or memory error After replacing the fai
40. the lock button on the carrier handle open the handle Align the drive carrier assembly so it engages the guide rails in the hard drive cage see Figure 4 37 11 Gently push the assembly into the bay until the drive docks with the backplane connector Be sure the hook on the bottom of the handle engages the chassis frame and slowly lift the handle You will hear a click when the handle locks in place 12 Close the EMI metal panel and secure with the two thumbscrews 13 Close the front door 4 48 Upgrading Your System Problem Solving Resetting the System a Troubleshooting Checklists a Diagnostic Testing Specific Problems and Corrective Actions a Error Messages Error Code Hardware Reference Status LED This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last sections include error message and status LED information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Before doing the following procedures make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system ca
41. the message is cleared It is only when the OS cannot run normally due to a fault in the server that you can control the server from this dialog box If the server is already recovered the server cannot be operated from MWA Contents and functions of the dialog box are as follows Server The dialog box displays the name and the IP address of the server that issued the SOS message as well as the firmware version of the SMC on the server and the recovery mode of the server If the recovery mode is Automatic the server is automatically reset for recovery after this dialog box displays The server cannot be controlled from MWA Message The dialog box displays the SOS message received from a server on the first line The display box also displays the SMC event log of the server sequentially from the latest data up to when the SOS occurred Server last status The dialog box displays the LCD contents immediately before the SOS message transmission the POST code of the last boot processing and the current power status DC Server control The operator can send recovery instructions to a server The buttons are explained below If a button operation causes an error take the appropriate action on the server that sent the SOS message Power cycle Use this button to turn the server off and on again The dialog box closes after the normal execution of server control is confirmed Reset Use this button to reset a
42. the terminator board and remove the terminator board see Figure 4 19 amp Note Store the terminator board for future use Upgrading Your System 4 25 Baseboard Terminator Board Screws Figure 4 19 Removing the Terminator Board 6 Hold the optional CPU backboard firmly and mount it in the server see Figure 4 20 Align both right and left frames of the CPU backboard with the guide rails in the server Guard Rail Frame Figure 4 20 Mounting the Optional CPU Backboard 4 26 Upgrading Your System 7 Push on the right and left marks circles on the CPU backboard frame slowly see Figure 4 21 The CPU backboard is connected with the baseboard inside the server CAUTION Pushing on portions other than the marks on the CPU backboard may bend its frame Figure 4 21 Installing the Optional CPU Backboard 8 Press the fasteners on the right and left ends of the CPU backboard to secure 9 Connect the power cable see Figure 4 22 Figure 4 22 Connecting the CPU Backboard Power Cable Upgrading Your System 4 27 10 Replace the right side panel and turn on the system 11 After you have installed a new processor run the BIOS Setup Utility to configure its speed Option Boards The following sections describe how to install and remove ISA and PCI option boards The system I O boar
43. to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information Chapter 1 System Overview provides an overview of your system and describes your system s major system components See this chapter to familiarize yourself with your system Chapter 2 Setting Up Your System tells you how to select a site unpack the system make cable connections and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and Symbios Configuration Utility It also provides information on system board jumper settings and how to configure the RAID Controller Chapter 4 Upgrading Your System provides you with instructions for upgrading your system with additional processors optional memory option cards and peripheral devices Chapter 5 Problem Solving contains helpful information for identifying and solving problems that might occur with your system Appendix A System Cabling includes cabling information for the onboard SCSI controller and the RAID controller board Appendix B Memory Configurations defines the allowable memory configurations for your system Glossary defines the standard acronyms and technical terms used in this manual Equipment Log provides you with a sample equipment log for documenting the sy
44. trademark of Microsoft Corporation Pentium is a registered trademark of Intel Corporation Xeon is a trademark of Intel Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners PN 456 01505 000 NEC First Issue March 1999 Copyright 1999 NEC Computer Systems Division Packard Bell NEC Inc 1 Packard Bell Way Sacramento CA 95828 0903 All Rights Reserved Contents Proprietary Notice and Liability Disclaimer Using This Guide PEXUC OMVEMUIONS tie eta 1 1 Safety Safety Notices for Users Outside of the U S A and xi Care and Handling EERE ENEE E ann xii 1 System Overview OAA TA T TA E AAA 1 2 System Feature 1 3 Expanding the Server as Needs Grow eesscceeessseceeessseeeeeessaeeccesseeeseesaeeeeessaeeeeees 1 4 Configuration Constraints ws aa A ARAM AAAM ARAM AR AMAR AMAR AMAR AMAR ARAL 1 4 Chassis Wav esi ete 1 5 Status LED Indicator
45. 106E 106F 1017 1061 1063 1068 1069 106A 106B 106C 106D 106E 106F 0C00 Thermal Lo Thermal Lo Thermal Lo Thermal Lo Thermal Wrn Thermal Wrn Thermal Wrn Thermal Wrn Thermal Wrn Thermal Wrn Thermal Wrn Thermal Wrn Thermal Wrn Thermal Wrn Thermal Wrn WDT Timeout CPU 5 low temperature error CPU 6 low temperature error CPU 7 low temperature error CPU 8 low temperature error PCI unknown location temperature warning Front panel temperature warning Baseboard temperature warning CPU 1 temperature warning CPU 2 temperature warning CPU 83 temperature warning CPU 4 temperature warning CPU 5 temperature warning CPU 6 temperature warning CPU 7 temperature warning CPU 8 temperature warning Watch dog timer time out Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Contact your service representative Problem Solving 5 23 Error Messages During Power Off If an error is displayed on the LCD during power off record the code displayed and contact your service representative Table 5 3 lists the error messages you may see during power off Table 5 3 Power Off Error Messages Error message on LCD Description Measures CPU Missing FM erase NG 1 FM Log Full FM04 FM Vpp low
46. 3 P16 II DE NPIS CS 60ns 50ns Figure B 1 Memory Board DIMM Sockets B 2 Memory Configurations Table B 1 Memory Configurations Total Memory Bank A Bank B Bank C Bank D 256MB 4 x 64MB 512MB 4 128MB 768MB 4 x 128MB 4 x 64MB 1024MB 4 x 256MB 1280MB 4 x 256MB 4 x 64MB 1536MB 4 x 256MB 4 x 128MB 1792MB 4 x 256MB 4 x 128MB 4 x 64MB 2048MB 4 x 256MB 4 x 256MB 2304MB 4 x 256MB 4 x 256MB 4 x 64MB 2560MB 4 x 256MB 4 x 256MB 4 x 128MB 2816MB 4 x 256MB 4 x 256MB 4 128MB 4 64 3200MB 4 x 256MB 4 x 256MB 4 x 256MB 3456MB 4 x 256MB 4 x 256MB 4 x 256MB 4 x 64MB 3584MB 4 x 256MB 4 x 256MB 4 x 256MB 4 128MB 4096MB 4 x 256MB 4 x 256MB 4 x 256MB 4 x 256MB Memory Configurations B 3 B 4 Memory Configurations Management Workstation Application Overview MWA System Requirements Installing MWA MWA Main Window Using MWA Dialog Boxes Troubleshooting Overview Management Workstation Application MWA is an application used for remote server management in a network environment The managed server may be remotel y accessed from a management PC the computer in which ESMPRO operates MWA is a pre boot management application in that the managed server is accessed prior to loading the server operating system Hanagement PC MNIE ROBESTATION E SERVER E Rom
47. 5 1 4 inch bays Factory installed CD ROM reader plus three bays for removable media drives Factory installed 3 1 2 inch diskette drive plus second bays for removable 3 1 2 inch drive Exterior doors shown open J eee 22 psr 22 ace H 229 222 Eo Figure 1 10 Removable Media Drive Bays On the upper right side of the system below the LCD panel are two built in 3 1 2 inch bays One contains a 3 1 2 inch diskette drive that supports both 720 KB and 1 44 MB media see Figure 1 10 Note The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling bottom media bay All other devices must have terminators removed 1 22 System Overview System Power The system may be configured with up to four 560 Watt power supplies Each supply automatically switches between these input voltage ranges m 100 125 VAC at 50 60 Hz 10 5 A maximum current m 200 240 VAC at 50 60 Hz 5 5 A maximum current Each power supply provides DC outputs of 5 V 12 V 3 3 V 5 V and 12 V All output grounds connect to the power supply chassis and to earth ground through the AC line cord Each supply has Individual AC input line cord that plugs into the external side of the power supply Isolating device on each DC output so that the failure of one supply does not affect the operation of t
48. CI 12 and 13 from the bottom Third PCI slots 64 bit PCI 31 PCI 32 PCI 33 and PCI 34 from the bottom The first disk array controller must be mounted in PCI 32 then subsequent disk array controllers are mounted in sequence PCI 33 PCI 34 etc Power connector 2 Power connector 1 Front panel connector Floppy disk drive connector Power backplane connector ISA board slot First SCSI 2 connector Battery lithium Figure 1 7 System I O Board Connector and Component Locations 1 16 System Overview A Fan connectors fan connector 4 5 and 6 from the left B CPU backboard connector Optional When an optional CPU backboard is not mounted a terminator must be connected CPU backboard connector Standard Fan connectors fan connector 3 2 and 1 from the top E Memory board connector 2 Memory board connector 1 Figure 1 8 Base Board Component Locations System Overview 1 17 A Pentium III Xeon processor sockets 1 4 from bottom B VRM sockets 1 6 from bottom Figure 1 9 CPU Backboard Component Locations
49. D image file as if it were the drive on the server amp Note An FD image file is copied and saved from a floppy disk This file can be used instead of a floppy disk as a remote drive for a server A server can also be booted from a floppy disk on the management PC When the remote drive function is in use RD is displayed at the title bar of the server window In this case diskette drive A on a server is allocated as a remote drive Therefore the floppy disk drive of the server itself cannot be used while the remote drive function is in use MWA System Requirements This section outlines the management PC requirements necessary for using MWA Operating Systems Windows 95 Windows 98 Windows NT 4 0 or later More than 3MB of free RAM More than 5MB of disk space ESMPRO Version 3 22 or later TCP IP Network Managed Server E Servers managed by MWA must support the RomPilot extended BIOS Management Application Workstation 3 Installing MWA To use MWA several procedures must be performed to configure the managed server and the management PC For ease of installation these procedures should be performed in the order presented in the following sections Installation procedures include procedures to be performed at the server and at the management PC Server Procedures Create a server system generation diskette SG containing essential server networking information Run the BIOS Set
50. Device Connectors The I O panel provides connectors for a PS 2 compatible mouse and a keyboard connectors for VGA monitor two serial port connectors parallel printer port connector and a USB interface connector It also provides a narrow SCSI external connector Keyboard and Mouse The keyboard mouse controller is PS 2 compatible 1 20 System Overview Fans In addition to the power supply fans the system has an option board fan cabled to the I O board six CPU fans cabled to the base board and two memory board fans cabled to the power backpanel 1 The three CPU fans front and rear are redundant in configuration If one fan fails its associated fan changes its rotating speed to high Peripheral Devices The following paragraphs describe the Ultra2 wide SCSI 2 hard drive bays and 5 1 4 inch removable media drive bays Ultra2 Wide SCSI 2 Hard Drive Bays The right side of the system contains up to three Ultra2 wide SCSI hard drive cages for 3 1 2 inch SCSI 2 hard drives see Figure 1 9 Each hard drive cage has a hot swap backplane that supports four drives The backplanes require an 80 pin single connector attachment SCA connector on the drives you install A drive carrier is required as part of the hot swap implementation A 3 1 2 inch peripheral between 1 0 and 1 6 inches high can be accommodated in each carrier A drive is mounted in the carrier with four screws and the carrier is retained in the chassis by a lo
51. Indications by Memory Bank Memory Backboard 1 10864 DIMM memroy bank 5 Status 10865 DIMM memory bank 6 Status 10866 DIMM memory bank 7 Status 10867 DIMM memory bank 8 Status Error Indications by Memory Bank Memory Backboard 2 Problem Solving 5 27 2102 2104 2106 2108 210A 210C 210E 2110 Error Indications by DIMM Socket Memory Backboard 1 Error Indications by DIMM Socket Memory Backboard 2 5 28 Problem Solving Error Indications by DIMM Pair Memory Backboard 1 aa a lt 2213 i o 2217 3 EH 221 el D 221D a o 221F HHE EET HH Error Indications by DIMM Pair Memory Backboard 2 Problem Solving 5 29 Status LEDs The following paragraphs list and describe the various system and disk status LED indicators and provides a user response for the various status conditions Once your server is up and running you can monitor server operation through the system status LED panel indicators and the SCSI device status LED panel indicators See Table 5 3 and Table 5 4 for a list and description of the LED indicators and Table 5 5 for a list of the system status abnormal conditions If any problems persist contact your
52. Information floppy disk into the management PC diskette drive 3 Select OK Server SG information is registered on MWA MWA Main Window The MWA main window provides a graphical user interface GUI to access server control operations and to launch the management plug ins At the top of the GUI is the menu and tool bar These provide the options to initiate plug ins and other support features A status bar at the bottom displays connection information like server name line status and mode Toolbar The tool bar buttons of MWA main window combine server control and management plug in options available from the Connect and Action menus as follows Open The Open command opens a server window for a specified server Connect The Connect command connects a current server Disconnect The Disconnect command disconnects a current server Pause POST The Pause POST command will pause to the server in the middle of POST if selected when the current server is executing POST To resume POST select the Go to End of POST command the Go MWA mode command or the Go No MWA mode command Go to End of POST The Go to End of POST command will pause the server at the end of POST if selected when the current server is executing POST Eee To resume booting select MWA mode command or the No MWA mode command MWA mode When MWA mode command is selected when POST is paused the server resumes POST and executes booting in MWA m
53. Memory backboard 2 DIMM Pair error on Memory backboard 2 DIMM Pair error on Memory backboard 2 DIMM Pair error on Memory backboard 2 PCI bus parity error PCI bus 1 parity error PCI bus 2 parity error PCI bus 3 parity error PCI bus system error PCI bus 1 system error PCI bus 2 system error PCI bus 3 system error 3 3V power failure 5V power failure 12V power failure 1 5V power failure 5V power failure CPU 1 power failure CPU 2 power failure CPU 8 power failure CPU 4 power failure Same as above Same as above Same as above Same as above Same as above Check PCI board installation If the same error reoccurs contact your service representative Same as above Same as above Same as above Same as above Same as above Same as above Same as above Ask your service representative for power unit or board replacement Ask your service representative for power unit or board replacement Ask your service representative for power unit or board replacement Ask your service representative for power unit or board replacement Ask your service representative for power unit or board replacement Check CPU VRM installation If the same error reoccurs contact your service representative Same as above Same as above Same as above 5 20 Problem Solving Table 5 2 Operational Error Codes and Messages continued Error Code and Message Explanation
54. OM Enable D Power Disable 1L10 1 2 1 2 1 2 Supply Enable E Processor 500 MHz 6K 2 3 2 3 2 3 Speed 6K1 2 3 2 3 2 3 6K3 1 2 1 2 1 2 6K4 1 2 1 2 1 2 F Test Mode Disable 6J1 2 3 2 3 2 3 Enable G CMOS Disable 6J 2 3 2 3 Enable 1 2 H Password Enable 6H1 2 3 2 3 Disable 1 2 Configuring Your System 3 21 Setting Switches and Jumpers CAUTION Before doing the procedures in this section make sure that your system is powered off Unplug the AC power cords from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage amp Note Observe static precautions Use an antistatic wrist strap Change the setting of any of the configuration switches or jumpers on the system boards as follows 1 Power off the system and remove the covers as described in Chapter 4 Upgrades and Options 2 Check to ensure the system power cords are removed from the back of the system 3 Locate the switch or jumper you are changing 4 To change a switch setting use a pen your finger to move the switch to the desired setting To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Record changes to the board settings 5 Install the system covers and power up
55. PC with MWA installed 1 3 shows priority Pass phrase Enter the pass phrase that is used for communication between server RomPilot and management PC MWA Community Name SMC supported servers Enter a key for authentication used between server SMC and management PC MWA community name for SNMP trap Default value is public Magic Number SMC supported servers Enter code key that is used between server SMC and management PC MWA Recovery Mode SMC supported servers Select automatic or manual If automatic is selected SMC automatically executes recovery processing when a fault occurs It will be accepted as an instruction from MWA SOS Alert SMC supported servers Select SOS Alert enabled or disabled If disabled is selected SMC will not send an SOS message to MWA when a fault occurs Select Save Setting SG information is saved on the floppy disk You will need this floppy disk called the SG information FD to register the server on the management PC MWA Note For details on Network setup see EXPRESSBUILDER online help Management Application Workstation C 5 Configuring Server BIOS Setup To use MWA you must configure the server s BIOS with three specific settings enabled These settings take place in Advanced Menu and the Hardware Menu of the BIOS Setup Refer to Chapter 3 Configuring Your System for BIOS Setup information The following table shows th
56. Pilot The following server operations are available from a management PC running MWA software Remote console control This function enables you to see the screen of a server from the console of the management PC and to key in data to the server from the keyboard of the management PC Remote drive access This function enables a server to access a floppy disk drive on the management PC A server can also be booted from the floppy disk on the management PC SOS recovery If an SOS message is received from a server MWA receives the fault information and sends the necessary instructions to the server for recovery Alert to ESMPRO If MWA receives an alert message from a server it sends this message to ESMPRO AlertManager Power cycling This function enables powering the server OFF and ON Reset control This function enables reset of the server Event Log retrieval All event log data recorded in the server is retrieved by the management PC C 2 Management Application Workstation Remote Console Remote console enables the user to view the screen of a server or key in data to the server from the keyboard of the management PC as if operating the keyboard of the server When a server is connected to MWA the remote console function allows the server screen to display in the server window Remote Drive Remote drive allows a server to access the diskette drive on the management PC or an F
57. Server HV8600 NEC 1 User s Guide 7 Server HV8600 NEC 1 User s Guide 7 Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computer Systems Division Packard Bell NEC Inc hereinafter NEC CSD and or its licensors NEC CSD and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC CSD product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC CSD To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC CSD is prohibited Trademarks INTEL is a registered trademark of Intel Corporation MS DOS is a registered
58. Switches The following describes how to configure and set the I O riser board function select switches for specific operating parameters The function select DIP switches configure the use of the rear panel reset dump button CAUTION Before doing the procedures in this section make sure that your system is powered off Unplug all AC power cords from the back of the chassis Failure to disconnect power before setting switches and moving jumpers can result in personal injury and equipment damage Figure 3 1 shows the DIP switches The switches consist of a block of four switches accessible on the I O panel located on the I O riser board at the rear of the chassis Configuring Your System 3 17 Function Select Switches and Reset Dump Button Reset Dump button Function select switches Switches shown in factory default position Figure 3 1 Function Select Switches Note The switches are set correctly at the factory for your system configuration If your system requires a switch change change only the switch setting for that condition Otherwise keep the switch
59. ard and most installed peripheral devices If POST finds an error it displays an error message Refer to the Error Message section in this chapter for an explanation of each error message Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general procedures lead you through the following Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs Confirming loading of the operating system Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following amp Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cords are plugged into properly grounded AC outlets 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads from the hard disk drive make sure there is n
60. arrow SCSI 50 pin connector USB Interface connector Appropriate driver is required PS 2 compatible 6 pin mini DIN connector See Configuring Switch and Jumper Settings in Chapter 4 of this User s Guide Press to reset system or execute a memory dump The reset function and dump function can be switched by setting the function select switches PS 2 compatible 6 pin mini DIN connector COM1 serial port 9 pin connector CON2 serial port 9 pin connector 1 10 System Overview LAN 100Base TX network LAN connector Status LED Lit when system is connected to a LAN Network with a 10Base T cable When connected with a 100Base TX cable it does not light Active LED Lit when information packets are exchanged between the system and the network ISA slot One ISA add in board slot location Power supplies Four power supplies one redundant Each power supply has a separate AC input power connector Power status Both indicators are green during normal operation Either or both indicators go LEDs off when power supply fails See Table 1 2 for status descriptions Figure 1 3 Rear Chassis Features and Controls System Overview 1 11 System Board Features The board set includes the Hot Plug PCI board system I O board base board CPU backboard and a memory board The system I O board is mounted vertically on the left side of the system Figure 1 4 shows the system with the left side cover removed Hot Plug PCI board
61. ase I O address Interrupt DMA Channel Diskette Controller Mouse SCSI controller LAN controller Monitoring Configuration Press Enter for menu POST Monitoring Observation Boot Monitoring Boot Monitoring Timeout Period Parameter is not displayed when Boot Monitoringis disabled Press Enter Enabled Enabled 3F8 IRQ4 Enabled 2F8 IRQ3 Enabled ECP 378 IRQ7 DMA 3 Enabled Auto Detect Enabled Enabled POST END Disabled 5 3 8 Configuring Your System Table 3 1 BIOS Setup Configurations Advanced Security and System Hardware Menus Normal Setting or Menu Parameter Name Display Only Your Configuration PCI Device Press Enter for menu PCI IRQ line 1 PCI IRQ line 3 Auto Select See Table 3 2 PCI IRQ Mapping PCI Parity Error PCI Bus 1 Parity Error Disabled PCI Bus 2 Parity Error Disabled PCI Bus 3 Parity Error Disabled ISA Device Press Enter for menu IRQ None DMA Channel None Memory Size None Memory address None Enable Extended Memory Gap Disabled Numlock Press Enter for menu Numlock Auto Key Click Disabled Key Board auto repeat rate 10 sec Key Board auto repeat delay 1 sec SECURITY MENU Supervisor Password is Disabled User Password is Set Supervisor Password Set User Password Password on boot Diskette Write Power Switch Mask Option ROM Menu Mask Processor serial number Enabled is displayed when password is entered Disabled Enabled is displayed whe
62. at provides the interface between other software programs and the computer 6 Glossary P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the ability to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of me
63. ave at least four person s help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately To unpack your system see the unpacking instructions on the shipping carton Moving the System to the Site Once you have selected the system installation site move the server system as follows 1 Casters are provided on the bottom of the server Slowly push the server to the selected installation location CAUTION For safety reasons be sure to attach the caster holders on the casters when the server is at the selected site 2 To secure the server so that it won t move attach a caster holder A to each of the server s casters as shown below Setting Up Your System 2 3 Getting Familiar With the System Before setting up your system see System Overview in Chapter 1 of this User s Guide to become familiar with the system features such as the location of your system s security keylocks and front and rear panel switches indicators and connectors etc Making Connections Connect your keyboard monitor and mouse see Figure 2 1 Conne
64. backboard firmly and pull the board forward to remove it see Figure 4 12 amp Note The CPU backboard weighs approximately 12 1 2 pounds 5 7kg Hold it firmly to remove it Figure 4 12 Removing the CPU Backboard Note Observe static precautions Use an antistatic wrist strap Hold processors only by their edges 6 Place the CPU backboard gently on a flat and clean surface 7 Remove the retention arm locking the termination card in place by pressing in on the right side of the bar to release the arm see Figure 4 13 8 Pull the retention arm towards you to release the arm from the module see Figure 4 13 Figure 4 13 Removing the Retention Arm 4 20 Upgrading Your System Open the two card ejectors one on each side and pull the card out of the system see Figure 4 14 Figure 4 14 Removing the Termination Card 9 Remove a new processor cartridge from its antistatic package and place it on a grounded static free surface or conductive foam pad If tabs are not attached to the cartridge remove them from the termination card and install on the cartridge Slightly spread open each tab so that the two pegs on the tab fit into two holes at the corner of the cartridge Use care in opening the tab to prevent breakage 10 Open the tabs on the cartridge and align the cartridge with the slot so that the heat sink faces down see Figure 4 15 If installing a termina
65. ble architecture that integrates a 64 bit bus interface with three Peripheral Component Interconnect PCI buses and an Industry Standard Architecture ISA bus The architecture supports Symmetrical Multiprocessing SMP and a variety of operating systems The chassis and system boards are designed to meet the needs of the server marketplace The combination of computing performance memory capacity and integrated I O provides a high performance environment for many applications including network servers and multi user systems The server is designed for use in applications where downtime must be minimized To this end the server includes or has the option to include the following All systems are configured with an additional redundant power supply The redundant power supply system will continue to operate in the event of a single power supply failure Hot swap self contained power supply units that can be easily installed or removed from the back of the chassis Hot swap Ultra2 wide SCSI hard drive bays accessible from the front of the chassis where a failed drive can be removed and a new drive installed without system power being turned off High degree of SCSI hard disk fault tolerance and advanced disk array management features through the use of RAID Redundant Array of Independent Disks technology Cooling system redundancy where the system will continue to operate in the event of a fan failure or having cabinet t
66. ce representative Contact your service representative Contact your service representative Contact your service representative The system is forcibly started because errors are detected in all memory devices Contact your service representative Contact your service representative Problem Solving 5 13 Table 5 1 POST Error Codes and Messages continued Error Code and Message Explanation Action 0871 0874 0875 0878 0B7C 0B80 0881 0882 0B83 0884 OBAO OBA1 OBA2 OBBO OBB1 System Temperature out of the range The error occurred during voltage sensor reading System Voltage out of range The error occurred during fan sensor reading The error occurred during the redundant power module confirmation IBF or OBF Check Error occurred by the access via System Management Controller System Management Controller Firmware CRC check error occurred Hardware error of System Management Controller occurred All Device of 1 System Management Bus became not able to accessed Some Device of 1 System Management Bus became not able to accessed Address Array on CPU box 1 error Address Array on CPU box 2 error Data Array on CPU box 1 error Data Array on CPU box 2 error PCI Bus 3 connection hardware error occurred SMBIOS SROM data read error SMBIOS SROM data ch
67. ce that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk G Gigabyte 1 073 741 824 bytes See also byte 4 Glossary H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards IC Integrated Circuit An electronic device that contains miniaturized circuitry ISA Configuration Utility The program that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte L LAN Local Area Network A group of computers linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video
68. ce the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by setting the appropriate values via the BIOS Setup Utility Upgrading Your System 4 29 Installing an Option Board Install an option board as follows 1 Power off the system and remove the top panel and left side panel as described earlier in this chapter amp Note Observe static precautions Use an antistatic wrist strap 2 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 3 Record the option board serial number in the equipment log 4 Set any board jumpers or switches as described in the documentation that comes with the option board amp Note Refer to the documentation accompanying the option board for information on whether the board is to be installed in a PCI or ISA expansion slot 5 See Figure 4 22 to determine system board slot locations 6 Determine the expansion slot cover that corresponds to the desired expansion slot Release the cover lock by pressing on the cover tab and remove the expansion slot cover see Figure 4 25
69. cessing disk None required normal Activity drive Green Accessing disk drive None required normal Disk Drive Off No alarms None required normal Status Amber Steady light Flashing light Disk drive failure Rebuilding data in disk array configuration only Replace disk drive None required normal 1 6 System Overview Table 1 4 System Status Abnormal Conditions LED Amber Conditions System Status Chassis intrusion front cover Unit fan alarm Memory multi bit error SERR P6 bus error SERR Thermal sensor Temperature Voltage CPU thermal trip PCI PERR OPB ESC detect PCI SERR CPU internal error WDT IOCHK Opening the Front Doors You must open the right front door to turn the server power on or off place the server in sleep mode mount or dismount a floppy disk or mount or dismount a hard disk drive Open the left front door to mount or dismount 5 1 4 inch removable media devices 7 Note Some options for the 5 1 4 inch devices such as a CD ROM drive have a function to eject a tray or media using a software command Before issuing a software command to eject a tray or media confirm that the front door is open If the command is executed while the front door is closed a tray or media may run into the front door resulting in an error or may cause the unit to fail Open the front doors as follows 1 To open the front doors you need to use the security key provided with the server
70. ck System hardware monitoring Configuration utilities Description Four Hot Plug PCI add in board slot locations Four processor sockets on each of the two CPU backboards Sixteen DIMM sockets on each of the two memory boards supporting up to 8 GB memory using 256 MB DIMMs One ISA bus slot four dedicated 64 bit PCI bus slots and seven 32 bit PCI bus slots the system I O board and Hot Plug PCI board Single onboard SCSI 2 controller PCl based Flash memory based BIOS Basic Input Output System and Setup utilities Integrated super VGA controller ships with 2 MB of video memory Onboard connectors for two serial ports parallel printer port narrow SCSI port two USB connectors 100Base TX connector PS 2 compatible keyboard and mouse and VGA monitor Real time clock calendar RTC Detects chassis intrusion and contains sensors for temperature voltage and fan failure BIOS Setup and Symbios Configuration Utility 1 14 System Overview A Second PCI board slot PCI 21 PCI 22 PCI 23 and PCI 24 B LED switch board connector Figure 1 6 Hot Plug PCI Board Connector and Component Locations System Overview 1 15 A B D E A c Server management board connector Hot Plug PCI board connector Non volatile Memory NVRAM with built in lithium battery Fan connector First PCI board slots 32 bit PCI 11 P
71. cking handle A fault light on the front panel board gives a general indication that there has been a fault on a hot swap drive as detected by the RAID controller Each drive has a set of three lights to indicate the fault or other status power on green LED activity green LED or fault yellow LED Three hard drive cages EMI panel and exterior door shown open Figure 1 9 Ultra2 Wide SCSI 2 Hard Drive Bays System Overview 1 21 The backplane has two main functions SCSI drive control and system data logging Drive status is monitored to detect failing drives and to control LED indicators The backplane features include the following Insertion and removal of hard drives while power is on referred to as hot swap Simplified cable management SCA connectors to simplify inserting and removing hard drives SCSI management of fault LEDs Each backplane supports SCSI drives with SCA connectors Removable Media Drive Bays On the upper left side of the system four 5 1 4 inch half height bays see Figure 1 10 are designed for peripherals with removable media diskette CD ROM tape Two available adjacent 5 1 4 inch bays can be converted to a single full height bay The 5 1 4 inch drives can be removed directly from the front of the chassis Removal of the system top cover may be required to install remove the device cables Cosmetic filler panel is installed over all unused
72. cluding date time keyboard features and standard I O serial Port and printer port interrupt However these features can also be changed from your operating system menus Using the BIOS Setup Utility You access the BIOS Setup Utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system BIOS displays the following Press lt F2 gt to enter SETUP 2 Press F2 After BIOS POST completes the BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders System Hardware Use this menu for configuring unique Server Features Boot Use this menu to change the boot order of devices in your system Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus 3 4 Configuring Your System To display a submenu position the cursor on a selection that has a submenu and press Enter Selections with submenu
73. ct any external peripheral devices such as a printer or modem by following the instructions included with these devices To connect external SCSI cables refer to Cabling in Appendix A CAUTION Damage to the system may result if the keyboard cable is inserted or removed when power is applied to the system CAUTION Inserting a telephone line connector into a LAN board Ru 45 port may result in personal injury and equipment damage 2 4 Setting Up Your System H J Printer with parallel interface Monitor display unit External SCSI device Device with USB interface such as a terminal adapter Requires NOS that supports the USB interface Keyboard Mouse Device with USB interface such as a terminal adapter Requires NOS that supports the USB interface Device with the serial interface such as a modem Hub multi port repeater Network system on LAN connected via a hub SCSI devices may be connected to connectors other than the standard external SCSI connector Figure 2 1 Making Connections Setting Up Your System 2 5 Connecting the Power Cords Plug the female end of each AC power cord into the input receptacles on the rear of the power supplies see Figure 2 2 Plug the male end of each power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cords supplied with the system are not compatible with the AC wall
74. d can be inserted only one way Note For the 5 1 4 inch devices be certain that you are using the 50 pin SCSI data cable This cable comes from the system I O board to the removable media bays and ends at the CD ROM drive in bay D Do not confuse this cable with the 34 pin diskette drive cable which begins on the system I O board and ends at the diskette drive in bay F 13 Reinstall the top panel left front door and the left side panel Power on the system 4 40 Upgrading Your System A System I O board B Data cable C Power able Figure 4 34 Installing Device Cables Removing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive Remove a5 1 4 inch device or a 3 1 2 inch diskette drive as follows 1 a a pR Power off the system Remove the top panel left front door and the left side panel as described earlier in this chapter Disconnect the signal and power cables from the back of the drive see Figure 4 34 Remove the two screws securing the device to the front of the chassis see Figure 4 32 Slide the drive out the front of the bay and place on an antistatic surface Remove and save the side rails and screws see Figure 4 31 Place the drive in an antistatic wrapper Cover an empty bay by installing a blank panel tray in the bay see Figure 4 29 Reinstall the top panel left front door and the left side panel Power on the system
75. d has four dedicated 64 bit PCI bus expansion slots three dedicated 32 bit PCI expansion slots one dedicated Hot Plug PCI bus board for an additional four 32 bit hot swappable PCI slots and one ISA expansion slot see Figures 4 23 and 4 24 The high performance PCI local bus allows the adoption of newer networking technology such as 100 Mega bit second Ethernet NICs with a minimum of effort and without concern for I O bottlenecks The PCI local bus offers up to 133 Mega byte second bandwidth Hot Plug PCI board connector Board contains four second PCI board slots 32 bit PCI 21 PCI 22 PCI 23 and PCI 24 see Figure 4 20 B First PCI Board Slots 32 bit PCI 11 PCI 12 and 13 from the bottom C Third PCI Board Slots 64 bit PCI 31 PCI 32 PCI 33 and PCI 34 from the bottom The first disk array controller must be mounted in PCI 32 D ISA Board Slot Figure 4 23 PCI and ISA Slot Locations 4 28 Upgrading Your System The Hot Plug PCI board with four second PCI board slots is shown in Figure 4 24 A Second PCI board slots 32 bit PCI 21 PCI 22 PCI 23 and PCI 24 from bottom Figure 4 24 Hot Plug PCI Board Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below On
76. d to secure the blank panel tray Attaching side rails to removable media drive Side rails Four drive mounting screws C Drive Figure 4 31 Attaching Side Rails to a Device 9 Engage the device side rails into the bay guide rails see Figure 4 32 Ensure that the device side rails see Figure 4 33 A are inside the bay guide rails exactly as shown in Figure 4 33 B 10 Push the drive into the bay until the screw holes of the side rails are directly in front of the chassis screw holes and secure with the screws previously removed Figure 4 32 Installing Device Upgrading Your System 4 39 Figure 4 33 Engaging the Device Side Rails to the Bay Guide Rails 11 Connect a power cable to the back of the drive see Figure 4 34 Note For 5 1 4 inch devices power cables are provided in the chassis for removable 5 1 4 inch media drives including the CD ROM that is factory installed These power cables are interchangeable for 5 1 4 inch devices only you can connect any one of them to any device you install in the 5 1 4 inch media bays The connectors are keyed and can be inserted in only one way For 3 1 2 inch diskette drives power cables are provided in the chassis including the diskette drive that is factory installed The connectors are keyed and can be inserted in only one way 12 Connect the data cable see Figure 4 34 to the device the connector is keyed an
77. e panel as described earlier 2 Each empty media or diskette drive bay has a blank panel tray From the bay where you want to install a drive remove the two screws securing the blank panel tray to the chassis see Figure 4 29 amp Note When installing a full height 5 1 4 inch device remove two blank panels 3 Grasp the blank panel tray and slide it out of the bay 4 Remove the two screws securing each side rail to the blank panel tray see Figure 4 30 5 Save the blank panel tray and screws to reuse if you remove a drive froma bay later and do not reinstall one Upgrading Your System 4 37 Figure 4 29 Removing Blank Panel Tray Figure 4 30 Removing Side Rails 6 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 7 Set any device jumpers or switches on the device Refer to the installation procedures that come with the device Note SCSI termination resistors for the 5 1 4 inch devices must be installed in the last SCSI device of the daisy chain cabling bottom media bay D All other 5 1 4 inch devices must have terminators removed 4 38 Upgrading Your System 8 Using the four screws supplied with the drive reinstall the side rails just removed from the blank panel tray see Figure 4 31 A The rails for each side of the device are identical Note Do not use the screws use
78. e Base 0 512K Cache Base 512K 640K Cache Extended Memory Area Cache C800 CBFF Cache CC00 CFFF Cache D000 D3FF Cache D400 D7FF Cache D800 DBFF Cache DC00 DFFF System Memory Extended Memory Language BIOS Version System Time Enter current time hour minutes seconds on 24 hour clock System Date Enter current date month day year Floppy Options Diskette A Use to change values indicates the type of diskette drive installed Diskette B Use to change values indicates the type of diskette drive installed Not Installed in your system Write Protected Write Protected Write Back Write Back Write Back Disabled Disabled Disabled Disabled Disabled Disabled 640KB display only Indicates the total capacity of the basic memory XXXMB display only Indicates the total capacity of the extended memory English Indicates the version of the system BIOS display only Current Time Current Date 1 44 125 MB 3 1 2 Not Installed 3 6 Configuring Your System Table 3 1 BIOS Setup Configurations Advanced Menu Normal Setting or Menu Parameter Name Display Only Your Configuration ADVANCED MENU Advanced Press Enter for menu Plug amp Play OS No Reset Configuration Data No Address Bit Permuting Enabled ROMPilot Support Disabled Memory Reconfiguration Press Enter for menu Memory Reconfiguration Enabled DIMM Bank 1 Status Normal Displa
79. e C 8 Pop Up Menus aha hahah a C 11 Wine WLW E ET C 12 Opening a Server Windows 2 35 ee AT ANA T C 12 Connecting and Disconnecting the C 12 Using a Remote Drive C 13 Setting and Clearing Server Pause C 13 Recovering from am SOS C 14 Alerting ESMPROUEM Fenena teh en end nen nani nah poner ee nee C 15 Dialog BOXES ees t E E O E E ETE SEEE EET TEESE RETE oi C 15 Selecta Server Dialog 15 Server Properties Dialog 15 Default Server Properties Dialog C 16 Create Copy FD Image File Dialog C 17 Server Summary Dialog BOX 00 0 eeesecesssceeeessececeesseeeceesaeeceessaeeesessaeeseessaeeeees C 17 Delete Logged Messages Dialog C 17 Data Dialog Box sn ot ees C 18 Temporary Change to Remote Drive Dialog C 18 SOS Receive Dialog sake E Taaa aTe aE TESA C 19 Troubleshooting neien O e a nme wan N e a eit C 20 Glossary Equipment Log Index vi Contents Using This Guide This User s Guide provides a quick reference to information about your system Its goal is
80. e arm 3 Pull the retention arm toward you and remove the arm see Figure 4 13 4 Open the two card ejectors one on each side and pull the cartridge or termination board straight out to disengage the cartridge or board from the CPU baseboard see Figure 4 14 5 Pull the cartridge or termination board straight out of the retention module Place on a grounded static free surface or conductive foam pad 6 Put the old cartridge in conductive foam and store in an antistatic package 7 Install a new processor cartridge or termination card see Installing a Processor Cartridge If not installing a processor install a termination card the same way as a cartridge and remove the appropriate VRM module s Optional CPU Backboard The following sections provide the procedures for installing the optional CPU backboard Use these procedures when upgrading to more than four processors Processors through 4 are installed on the standard CPU backboard Processors 5 through 8 are installed on the optional CPU backboard To install the optional CPU backboard perform the following procedures 1 Power off the system and remove the right side panel as described earlier 2 Place the optional CPU backboard on a flat clean surface 3 Perform steps 7 through 13 of the previous subsection Installing a Processor Cartridge 4 Remove the power cable from the terminator board mounted on the baseboard 5 Remove the two screws securing
81. e of power When the battery starts to weaken it loses voltage and the system settings stored in CMOS RAM for example the date and time may be wrong The battery Vendor Part No CR2450 is available through many vendors It is located on your system I O board see Figure 4 6 Notice the plus sign on the battery The sign assists in correctly positioning the battery on the system board Contact your sales representative or dealer for a list of approved devices 4 12 Upgrading Your System Figure 4 6 Location of the Real Time Clock Battery CAUTION Danger of explosion if the battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children Replace the battery as follows amp Note Observe static precautions Use an antistatic wrist strap 1 Power off the system and remove the left side panel as described earlier 2 Ifthe battery has a protective plastic cover remove the cover by lifting it away from the battery Use your fingernail or a small pointed tool to gently push up the bottom edge of the battery See Figure 4 6 for socket location 3 Position the new battery over it
82. e problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a floppy disk is it a good copy If you are running the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed Are the correct device drivers installed Problem Solving 5 3 Is the software correctly configured for the system Are you using the software correctly Try a different copy of the software to see if the problem is with the copy you are using If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following If you are running the software from a floppy disk try a new copy of the software If you are running the software from a hard disk drive t
83. e secondary PCI bus are located under the top cover of the server see Figure 1 4 This PCI bus allows devices to be installed or removed while the server is powered on if the operating system supports the Hot Plug PCI function amp Note Windows NT 4 0 does not support the Hot Plug PCI function Note Your server may be configured so that the Hot Plug PCI access cover can not open System Overview 1 25 Degradation If a CPU or a memory DIMM board error was detected during execution of POST Power On Self Test after system power is turned on the degradation function isolates the failed CPU or memory DIMM board and continues operation You should replace the failed device as soon as possible This function is enabled only when the following system requirements are met Two more CPUs are installed Two CPU backboards Tertiary cache are installed Eight memory DIMM boards are installed A CPU or memory DIMM board error may be viewed on the screen while POST is running or by entering BIOS Setup It may also be viewed when the ESMPRO program is installed and operating AC Linkage Mode When the power cord of the server is connected to an uninterruptible power supply UPS unit the server supports the power linkage function This function controls the server power from the UPS This mode can be switched by using the control switch on the rear panel Sleep Mode The SLEEP mode switch on the front
84. e settings that must be enabled to use MWA Menu Parameter Name Required Setting for MWA ADVANCED MENU Advanced Press Enter for menu ROMPilot Support Enabled Peripheral Configuration Press Enter for menu LAN controller Enabled SYSTEM HARDWARE MENU Wake On LAN Enabled Installing MWA on the Management PC To Install MWA on the management PC perform the following procedure 1 Start Windows95 Windows 98 or Windows NT on the management PC 2 Insert the EXPRESSBUILDER CD into the PC CD ROM drive 3 Using Explorer execute setup exe in MWA folder of the CD ROM MWA installer will start 4 Follow MWA installer instructions amp Note MWA will be registered in the Startup folder after installation and started automatically when an OS start Log in is initiated Registering SG Information on MWA In order for MWA to connect with a server the server system generation information SG must be set and registered on MWA In this procedure SG information is registered on MWA from the server System Generation diskette SG created in the section Creating a Server System Generation diskette SG 1 Run MWA on the management PC and select the New SG command from File menu The Create a New Server dialog box displays C 6 Management Application Workstation Create a new server Ea EN Please insert SG information FD which made by Setup of Network on EXPRESSBUILDER Cancel 2 Insert the SG
85. e the following Board set consisting of system I O board CPU baseboard with one 500 MHz Pentium IIl Xeon processor and one memory board containing 256 MB of memory Diskette drive and SCSI CD ROM drive Three SCSI hard drive cages with one hard drive and a RAID controller installed Integrated LAN controller Four 560 watt power supplies the fourth power supply provides redundant power Onboard 2 MB video memory System I O board has one ISA slot and seven PCI slots for add in boards The Hot Plug PCI board also plugs into the system I O board supporting up to four Hot Plug PCI board slots The system I O board has a riser board for external I O serial parallel video SCSI USB LAN keyboard and mouse interfaces Chassis can hold six removable media drives four 5 1 4 inch half height bays with a CD ROM drive installed in one bay and two 3 1 2 inch half height bays with a diskette drive installed As server client needs grow you can expand system processor capacity memory drives option boards and the number of power supplies CPU backboard has four slots for CPUs for a configurable range of one two three or four processors Two memory boards support 32 DIMM devices that is16 DIMM devices per board for up to a maximum memory size of 8 GB of memory System I O board has twelve option board slots eleven PCI and one ISA slot Chassis can hold six removable media drives Three SCSI hard drive cages s
86. ead button cannot be selected in the Data dialog box Probable Cause Data read from a server is restricted as follows The server is connected CMOS data and DMI data can be read at the end of POST Stop server processing at the end of POST by selecting the Pause POST command and the Go to End of POST command from the Pop up menu in the server window Problem A remote drive cannot be used Probable Cause See Using a Remote Drive Problem Booting from a remote drive failed Probable Cause Check the following The remote drive is set correctly The remote drive is a floppy disk or a FD image file from which MS DOS can be booted The priority of the boot device of the server is a floppy disk Problem The server window does not display a server screen C 20 Management Application Workstation Probable Cause A graphic server screen may not be displayed correctly in the server window The window display becomes normal when the server returns to an MS DOS screen Problem Characters are corrupted when the server window displays a server screen Probable Cause If MS DOS is booted in a language other than English MWA cannot display the messages for this language in the server correctly Boot MS DOS in English mode Probable Cause If the server is displaying a graphic screen MWA may not be able to display the screen correctly Problem When an MS DOS program is activated in English mode the server displays corru
87. eatures are also incorporated to meet vital server needs System Overview 1 19 Video The onboard super VGA controller PCI is a high performance SVGA subsystem that supports BIOS compatibility with VGA EGA CGA Hercules Graphics and MDA 2 MB of Video Memory 16 bit bus for high speed display memory access m Hardware accelerated bit block transfers BITBLT m 72Hz refresh non interlaced at 640x480 800x600 or 1280x1024 resolutions Upto 16M colors at 640x480 and 800x600 resolutions 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions with the optional 2 MB video memory amp Note SVGA drivers may be required to use the high performance video modes SCSI Controller The system I O board includes a single Ultra2 wide SCSI 2 controller LSI Logic SYM53C875 integrated as a PCI bus master This controller supports data paths of 8 bit fast narrow SCSI at a data transfer rate of 10 MB sec and 16 bit fast wide or ultra wide SCSI at a data transfer rate of 20 MB sec or 40 MB sec As a PCI bus master this controller supports burst data transfer rates up to the maximum of 133 MB sec Peripheral Controller The advanced integrated peripheral controller supports two serial ports and one parallel port through the I O riser board see Figure 1 6 A The advanced integrated peripheral controller also supports the connection of two diskette drives see Figure 1 6 I External
88. ecksum bad Abnormal temperature was detected An error occurred during detection of voltage Abnormal system voltage was detected An error was detected during read of FAN sensor An error occurred while redundant power supply was configured No response was issued for access to System Management Controller An error occurred in firmware of System Management Controller A hardware error was detected in System Management Controller SMBus could not be accessed via System Management Controller No device could be accessed through SMBus access via System Management Controller Reading SROM data failed SROM data checksum was incorrect Turn off the power once Then check whether the fan is clogged Clean it if the fan is covered with dust If no error is found or the failure is cleared in spite of cleaning contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact you
89. ed DIMM group with error is enabled The error occurred during temperature sensor reading An error was detected in CPU 2 An error was detected in CPU 3 An error was detected in CPU 4 An error was detected in CPU 5 An error was detected in CPU 6 An error was detected in CPU 7 An error was detected in CPU 8 A memory error was detected in memory DIMM group 1 Memory DIMM group 1 is disabled A memory error was detected in memory DIMM group 2 Memory DIMM group 2 is disabled A memory error was detected in memory DIMM group 3 Memory DIMM group 3 is disabled A memory error was detected in memory DIMM group 4 Memory DIMM group 4 is disabled A memory error was detected in memory DIMM group 5 Memory DIMM group 5 is disabled A memory error was detected in memory DIMM group 6 Memory DIMM group 6 is disabled A memory error was detected in memory DIMM group 7 Memory DIMM group 7 is disabled A memory error was detected in memory DIMM group 8 Memory DIMM group 8 is disabled Memory error was detected An error was detected in the middle of detection of abnormal temperature Same as above Same as above Same as above Same as above Same as above Same as above Same as above Contact your service representative Contact your service representative Contact your service representative Contact your service representative Contact your servi
90. em If the operating system prompt does not appear refer to Running New Application Software in this chapter Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light System cooling fans do not rotate No characters appear on screen Characters on the screen appear distorted or incorrect Floppy disk drive access LED does not light Hard disk drive access LED does not light Problems with application software Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following m Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate System Cooling Fans Do Not Rotate 7 Note addition to the cooling fans that are an integral part of each power supply the system has an option board fan four CPU fans and two memory fans The four CPU fans are redundant in configuration This means if one fan fails its associated fan changes its rotating speed to high There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following Is AC power available at the wall outlet Are the system power cords properly
91. emperatures approaching the threshold limit the redundant fans will switch to maximum operating speed Hardware monitors temperature and voltage and software monitors to indicate failures Easy access to all parts for service 1 2 System Overview System Feature Summary A summary of the system features is included in Table 1 1 Feature Modular board set Add in board support 3 1 2 inch diskette drive One location for a 3 1 2 inch removable media device 5 1 4 inch SCSI CD ROM Three locations for 5 1 4 inch removable media devices 12 locations for 3 1 2 inch Ultra2 wide SCSI 2 hard drives Hot swap capable backplane Power supply Software utilities setup Security Table 1 1 System Features Description System is intended for use with a modular board set based on Pentium 111 Xeon processor technology from one to eight 500 MHz processors and up to 8 GB of memory System I O board supports up to 8 add in boards seven PCI boards including four slots supporting 64 bit PCI boards and one ISA board slot The Hot Plug board plugs into the System I O board supporting up to four Hot Plug 32 bit PCI board slots 3 1 2 inch diskette drive is externally accessible One externally accessible 3 1 2 inch half height bay is available for server expansion 5 1 4 inch CD ROM drive is externally accessible Three externally accessible 5 1 4 inch half height bays are available for s
92. en green power is present in system When off power is turned off or power source is disrupted See Table 1 2 for a list and description of the system LED indicators When green the system is OK See Table 1 2 for a list and description of the system LED indicators When green internal disk drives are being accessed See Table 1 2 for a list and description of the system LED indicators Press to turn system DC power on or off Press to enter power saving sleep mode Press again to enter normal mode of operation This function requires a corresponding operating system Press to load CD and eject CD When lit drive is in use Figure 1 2 Front Chassis Features and Controls front doors opened System Overview 1 9 BC Hot Plug slots PCI slots PCI slots Printer Monitor External SCSI USB Keyboard Function select switches Reset button Mouse COM1 COM2 Mi O7 Four Hot Plug PCI add in board slot locations PCI 21 PCI 22 PCI 23 and PCI 24 Hot Plug PCI slot functionality depends on the type of operating system support Please note that without PCI Hot Plug operating system support you cannot replace PCI boards while the server is powered on Three PCI add in board slot locations PCI 11 PCI 12 and PCI 13 Four 64 bit add in board slot locations PCI 31 PCI 32 PCI 33 and PCI 34 LPT1 25 pin parallel port connector VGA monitor 15 pin connector N
93. ent settings The adapter listed controls any SCSI removable media devices installed in your system 1 Using the arrow keys select the adapter you want to reconfigure Press ENTER 2 Select Adapter Setup and press ENTER The Adapter Setup screen displays Adapter Setup Screen Your Configuration Recommended Seiting or SYM53C895 Description Display Only Adapter SCAM Support Off Parity On Host SCSI ID 7 Scan Order Low to High Removable Media None Support CHS Mapping SCSI Plug and Play Mapping Spinup Delay Secs 2 Help Restore Default Setup Exit this menu 3 Highlight the function you want to change and press ENTER You will be prompted to save changes when you exit the configuration utility To change device configuration parameters perform the following steps 1 At the Symbios Configuration Utility Main Menu select the adapter which connects to the SCSI device you are reconfiguring The first adapter listed controls the operation of the hard disk drives the second adapter controls any SCSI removable media devices installed in your system Press ENTER 2 Select Device Selections and press ENTER The Devices 0 to 7 screen displays 3 Select the SCSI device you are reconfiguring and press ENTER When configuring SCSI Removable Media Devices refer to the SYM53C895 Adapter Table below for recommended settings 3 14 Configuring Your System SYM53C875 Adapter SCSI Removable Media Devic
94. er dialog box If an error is detected by this comparison the Data Differences dialog box displays the compared data Read Data from Server The present data of the current server is acquired and displayed The Save As button is used to save the acquired data in a file Temporary Change to Remote Drive Dialog Box The Temporary Change to Remote Drive dialog box changes a remote drive for a server temporarily If Floppy A is checked a floppy disk drive on MWA active management PC becomes a remote drive for the server If FD Image File is checked a specified FD image file in the management PC becomes a remote drive for the server If Read Only is checked one FD image file can be used by more than one server Since no FD image file can be created or copied in this dialog box create a file using the Defaults command or the Properties command in advance C 18 Management Application Workstation SOS Receive Dialog Box If a fault is detected a server that includes the system management controller SMC transmits an SOS message to the management PC When this SOS message is received MWA opens the SOS Receive dialog box to display the server information If the server is in Manual Recovery Mode MWA requests the operator for the server recovery method When MWA communicates an inquiry to the server Connecting is displayed in the title bar You can do nothing in the dialog box while the message is displayed Wait until
95. er is automatically reset Recovering from an SOS If a fault is detected a server that includes a system management controller SMC SMC transmits an SOS message to the management PC When this SOS message is received MWA opens an SOS Receive dialog box to display the SMC event log and other information The server recovery method depends on the recovery mode of each server Automatic recovery mode If an SOS message is received from a server MWA displays the server information in an SOS Receive dialog box but does not accept a server recovery instruction from the operator The server automatically executes recovery processing such as reset Manual recovery mode If an SOS message is received from a server MWA displays the server information in an SOS Receive dialog box and waits for a server recovery instruction from the user Make an appropriate instruction in the dialog box amp Note If SOS Alert is disabled in Setup of Network in the server the server does not send SOS message to MWA C 14 Management Application Workstation Alerting ESMPROm If M WA receives an alert message from a server it sends this message to ESMPRO AlertManager Alert types from MWA to ESMPRO are as follows E Alerts from the server RomPilot System Reset POST stalled Reset by POST stalled SMI stalled Reset by SMI stalled Boot failed Reset by boot failed POST end Booting POST error
96. erver expansion diskette CD ROM and or tape drives Three hard disk drive cages each holding up to four 3 1 2 inch hot swappable Ultra2 wide SCSI 2 hard drives Each cage is secured behind a metal EMI door drives can be swapped in or out of the system without powering it down The array of drives allows easy setup of RAID applications A hot swap capable backplane is part of each drive cage assembly for SCSI hard drives The backplane is designed for Ultra2 wide SCSI 2 devices that use the industry standard 80 pin Single Connector Attach SCA connector The backplane consists of a row of four drive connectors Four 560 Watt autoranging power supplies are easily removed installed for service The fourth supply is redundant BIOS Setup and Symbios Configuration Utility The EXPRESSBUILDER CD ROM contains the setup utilities and drivers The ESMPRO CD ROM contains the server management software Mechanical Key lock at the front door One intrusion sensor for front door to secure diskette hard disk removable media device power on off switch reset switch top cover and left right panel access Three power inter lock sensors one on each side of the chassis and one on top of the chassis BIOS Password enable The Hot Plug PCI feature is currently not useable on the system until Operating System support is available System Overview 1 3 Expanding the Server as Needs Grow A typical minimum system configuration may includ
97. es Description Recommended Setting or Display Only Your Configuration Device Selections Sync Rate Width bits Disconnect Read Write I O timeout Scan for device at boot time Scan for SCSI LUNS Queue Tags Format Device Help Restore Default Setup Exit this Menu Device Setting Select device and press ENTER 20 8 On 10 Yes Enabled On 4 Highlight the function you want to change and press ENTER You will be prompted to save changes when you exit the configuration utility amp Note you wish to format a disk or verify disk media select Format or Verify from the Device Setup menu Configuring Your System 3 15 Configuring the RAID Controller The system includes a three channel SecuRAID 530 Redundant Array of Inexpensive Devices RAID Controller board Mylex eXtremeRAID 1100 This board gives your system the added security of fault tolerance and is pre configured at the factory Use Table 3 3 to determine how your RAID controller was configured at the factory If you want to change the RAID level or add additional hard disks to the array use the RAID Configuration Utility If you are adding the RAID controller to an existing system the RAID Configuration Utility allows you to configure your disk array before installing your network operating system Table 3 3 RAID Configurations Number of RAID Level Hard Drives in Description Hard Drives Conf
98. es at their factory settings Table 3 4 shows the switch configurations and functions Set or change the switches per Table 3 4 and the following steps Note Power must be completely off before setting the switches otherwise the settings will not be recognized 1 At the front of the server press the power switch off 2 At the rear of the server locate the Function Select DIP switch see Figure 3 1 that you want to change 3 Set the appropriate switch on or off according to Table 3 4 amp Note you set SW3 to On for use with an optional UPS unit power the unit up before switching power on the server 4 Press the main power switch on 3 18 Configuring Your System Switch Description 5 1 Dump Reset pushbutton control SW2 Dump Reset pushbutton mode control SW3 Reserved for future use SW4 Reserved for future use Table 3 4 Function Select Switch Settings Settings Off factory setting On Off factory setting On Off factory setting On Off factory setting On Function Enables the Reset dump button Disables the Reset dump button Sets the Reset dump button to Reset mode Pressing the button resets the system Sets the Reset dump button to Dump mode Pressing the button dumps the system memory This function used only by qualified technical personnel Configuring Memory Board Function Jumpers The system memory board jumpers enable you to specif
99. et for messages of the same date and time and earlier The condition becomes invalid after deletion If Server Only is checked only the messages of the specified server are deleted If General Non server messages only is checked the messages not dependent on the server such as Started MWA are deleted If All messages is checked all the messages at the specified date and time and earlier are deleted Automatically Delete messages These conditions of deletion are stored and remain valid If Keep only messages less than xx days old is checked messages within the specified number of days from the current day are kept and other messages are deleted automatically If Keep only the xx most recent messages is checked the specified number of recent messages are kept and other messages are deleted automatically This Automatic Deleting process is executed when the OK button is selected in the dialog box MWA is started and MWA is exited Management Application Workstation C 17 Data Dialog Box The Data dialog box displays the CMOS ESCD or DMI data of a server This dialog box also allows the following operations Compare Current Data The previously acquired data of the current server is compared with the present data of the server the previously acquired data of another server or file data To compare with the data of another server select a server in the Select a serv
100. etup menus Useful if BIOS detects a problem with the values stored in CMOS Load Previous Values Reverts to previously saved values if the new values have not been saved to CMOS Save Changes Stores the current selections without exiting the Setup program Configuring Your System 3 11 PCI IRQ Mapping Table 3 2 shows the menu items PCI IRQ Line and the assignment of the PCI bus or PCI controller on the system I O board Table 3 2 PCI IRQ Mapping PCI IRQ Line PCI BUS or PCI Controller 1 SCSI controller on system I O board PCI Slot 11 Int B INT C INT D PCI Slot 12 Int B INT C INT D PCI Slot 13 Int B INT C INT D PCI Slot 21 Int B INT C INT D PCI Slot 22 Int B INT C INT D PCI Slot 23 Int B INT C INT D PCI Slot 24 Int B INT C INT D PCI Slot 31 Int D PCI Slot 32 Int B INT C INT D PCI Slot 33 Int A INT B INT C INT D PCI Slot 34 Int A INT B INT C INT D 2 PCI Slot 22 Int A PCI Slot 23 Int A PCI Slot 24 Int A PCI Slot 31 Int A INT C PCI Slot 32 Int A 3 Video controller on system I O board LAN controller on system I O board PCI Slot 11 Int A PCI Slot 12 Int A PCI Slot 13 Int A PCI Slot 21 Int A PCI Slot 31 Int D 3 12 Configuring Your System Symbios Configuration Utility The Symbios Configuration Utility detects the SCSI host adapter located on the system board Use the utility to Change adapte
101. fan error Same as above 0B40 Invalid System Configuration Data System configuration data is Start the Setup Utility to set damaged the time again If the same error reoccurs contact your service representative 0B41 System Configuration Data Read Read error on the data Ask your service error configuring the system representative for System I O board replacement 0842 Resource Conflict The PCI board resource is not Start the Setup Utility for properly mapped reset If the same error reoccurs contact your service representative 0843 WARNING IRQ not configured The PCI board interrupt is not Same as above properly set 0B44 Expansion ROM not initialized The expansion ROM on the PCI Check PCI board installation board is not initialized If the same error reoccurs ask your service representative for System I O board replacement 0B45 System Configuration Data Write Write error on the data Ask your service Error configuring the system representative for System I O board replacement 0B50 CPU 1 with error taken off line Because an error was detected The CPU is disabled Contact in CPU 1 it was disabled your service representative 0851 CPU 2 with error taken off line Because an error was detected Same as above in CPU 2 it was disabled 0B52 CPU 3 with error taken off line Because an error was detected Same as above in CPU 8 it was disabled 0853 CPU 4 with error taken off line Because an error was detected Same as ab
102. guide contains supplemental instructions needed to install and configure your server Windows NT v4 0 Network Operating System This document is intended to complement the more detailed procedural documents available from the vendor of the network operating system Using This Guide ix Safety Notices A Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists m Warning The detachable power supply cord is intended to serve as the disconnect device m Warning This equipment has four 3 wire grounded power cords To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to discon
103. guring Your System Configuring Your System cc eesecccessseecessseeeceesseeecesseeecessnaeecsessaeeecessaeeesesaeeesesaeeeees 3 2 BIOS Setup e EE N 3 3 When to Use the BIOS Setup 3 3 Using the BIOS Setup Utility esnin ituna ian en ee te ote teed 3 4 BIOS Setup Configuration Settings eeesccceesseeeeeseeeecesseeeceesaeeeesnaeeesesseeeeeesaes 3 5 Exiting BIOS Setup sn ns a sien daa iien 3 11 PENRO Mapping Gt bile 3 12 Symbios Configuration 3 13 Running Symbios Configuration 3 13 Changing the Adapter and Device 3 14 Configuring the RAID Controller ix cvcccccencecscpcs es even encase cece Coca nnna aE nen dh cb sa a vata cacs coves 3 16 Configuring System Jumpers and Switches eee ee eessseceessneeeeessseeeceesseeeceessaeeceesnaeeesees 3 17 Before Y ou A 3 17 Configuring I O Riser Board Function Select 5 3 17 Configuring Memory Board Function Jumpers 3 19 Configuring System I O Board Switches and Jumpers ccccccccceeeeeeesenneeeeeeeeeeees 3 20 Setting Switches and JUmMpersw kei ee RARE RARER ARAN ARs 3 22 4 Upgrading Your
104. hassis 1 5 configuration 1 4 configuring 3 2 connections 2 4 A 2 expansion 1 4 features 1 3 functions 1 27 indicators 1 6 jumpers and switches 3 17 memory 1 19 moving 2 3 overview 1 2 power 1 23 power cords 2 6 powering on 2 8 processor 1 19 upgrading 4 2 System I O board features 1 12 modifying 4 11 switches and jumpers 3 20 System reset 5 2 System upgrade precautions 4 3 preparing 4 5 T Top cover installing 4 10 removing 4 8 Top panel installing 4 7 removing 4 6 Troubleshooting 5 2 checklists 5 2 diagnostics 5 5 2 diskette drive LED 5 9 error messages 5 10 fans 5 7 hard drive LED 5 9 no characters on screen 5 8 power LED 5 7 status LEDs 5 30 U Unpacking 2 3 Upgrading your system 4 2 V Video features 1 20 Index 3 Index 4 456 01505 000
105. he Warm Reset command For details refer to the users guide for the managed machine Wake up activates a server whose power is off The Wake Up command is executed normally under the following conditions MWA knows the server MAC address as the server has been connected with MWA more than once OS was terminated normally the last time server was active Management Application Workstation 9 Pause at Next Connect specifies whether to pause POST when a current server is connected the next time When pause is set a check mark appears next to the menu item Note that this setting is valid only when the server is connected the next time and not for later connections Data CMOBS displays the CMOS data of a current server in the Data dialog box The data can be read only when the server is paused at the end of POST ESCD displays the ESCD data of a current server in the Data dialog box DMI displays the DMI data of a current server in the Data dialog box The data can be read only when the server is paused at the end of POST PCI When the Read button is selected in the PCI Information dialog box the PCI information of a current server is displayed The information includes a bus number a device number and a function number of each device name and so on Window Cascade command arranges the opened windows in an overlapping fashion Tile arranges the opened wind
106. he others Cooling fan integral with each power supply enclosure The fan circuit implements fan failure detection In a system power is drawn equally from all supplies installed A system with three power supplies can be fully loaded all drive bays and add in board slots filled The supplies use a forced current sharing technique that ensures the supplies share within 10 percent at full load In a high access system with four power supplies the fourth supply gives redundancy because the load is redistributed if one supply fails Software Locks via the BIOS Setup The BIOS Setup has software features that let you control access to one or more parts of the system Set and enable an administrative password Set and enable a user password Enable password on boot Disable writing to the diskette drive when secure mode is set If only a supervisor password is set and enabled enter this password to boot the server If both the user and administrative passwords are set and enabled enter either one to boot the server Enter the administrative password to access the BIOS Setup to change the system configuration System Overview 1 23 Disk Array The hard disk drive bays of the server support disk array configuration RAID levels 0 1 5 and 6 RAID is an acronym of Redundant Arrays of Inexpensive Independent Disks It logically integrates several hard disks to appear to the system as only one disk
107. hes Configuring Your System Configuration and setup utilities are used to change your system configuration You can configure your system as well as any option boards you may add to your system using the BIOS Setup stored in the system FLASH memory A diskette is not needed to run BIOS Setup The Symbios Configuration Utility stored in the system FLASH memory is used if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operation of these drives A diskette is not needed to run Symbios Configuration If your system has been factory configured the BIOS Setup or Symbios Configuration utilities do not need to be run unless you want to change the password or security features add option boards or devices or upgrade the boards in your system The following sections provide procedures for running the BIOS Setup Also a section describing the system jumper configurations is presented Several configuration tables are also provided to record changes you make to the default system configuration 3 2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run When to Use the BIOS Setup Utility In most cases it is not necessary to run the BIOS Setup Utility to change the default parameters since
108. ia the BIOS 1 23 Disk Array sortie cei tt eet eae eee ieee eee eect te ee eee eee 1 24 HOU chovtecs E 1 25 Hot Plog AMR nan eee EE OER RARER 1 25 DES AC atone 1 26 AC Linkage Mde 1 26 Sleep sacha sac bone E E A TE 1 26 SYSCSM PUNCHOMS A 2 debetou stents 1 27 Automatic Rebuilding Functions osr erri On 1 27 Expand Capacity 3 lt 1 s zescoecesesevegeeestecvtecedrevtecedecsteordsdctesctecotesctsccdseotecceee 1 28 Remote Power On Wake On LAN 1 28 Contents iii 2 Setting Up Your System Selectins ARRAN MANS AEE AMOR ARORA ates 2 2 Unpacking the Systemi aeeoea ierit ie si ein ee 2 3 Moving the System to he 91 6 Tt Kenen 2 3 Getting Familiar With the 2 4 Making Connect Ons EE E EEEE EEE EE 2 4 Conn cting the Power fc eee a aaa anda 2 6 Powering On Your betes Beith Bets 2 8 3 Confi
109. igh temperature error CPU 8 high temperature error PCI unknown location low temperature error Front panel low temperature error Baseboard low temperature error CPU 1 low temperature error CPU 2 low temperature error CPU 3 low temperature error CPU 4 low temperature error A critical error occurred Contact your service representative Contact your service representative Check ISA board installation If the same error reoccurs contact your service representative Shut down the server to check if fans and other components are covered with dust When a low temperature error occurred raise the room temperature to warm up the server for operations If there appears to be no cause of a malfunction contact your service representative Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Same as above Shut down the server to check if fans and other components are covered with dust When a low temperature error occurred raise the room temperature to warm up the server for operations If there appears to be no cause of a malfunction contact your service representative Same as above Same as above Same as above Same as above Same as above Same as above 5 22 Problem Solving Table 5 2 Operational Error Codes and Messages continued Error Code and Message Explanation Action 106C 106D
110. igured Array 2 0 2 Block Striping RAID 0 Data is block striped across drives without redundancy The array consists of a minimum of two ON LINE drives 2 1 2 Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant 3 5 3 Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy 4 or more 5 4 one standby Striping with Parity RAID 5 with a standby drive drive The array consists of three ON LINE drives and one STANDBY drive The standby replacement drive or hot spare is one of the most important features RAID provides to achieve automatic non stop service with a high degree of fault tolerance The RAID Configuration Utility utility is included with the RAID controller The SecuRAID 530 controller supports various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the RAID Configuration Utility configuration utility prior to installing your Network Operating System For an explanation of this utility refer to the RAID Configuration Utility Utilities Installation Guide and User Manual that was shipped with the controller Chapter 2 of the manual Configuration Strategies describes RAID technology and provides tips on making your array perform well in your specific application Chapter 3 Preparing the Array covers array hardware pre
111. ions may be present on power telephone and communication cables Turn off the system and disconnect the power cords telecommunications systems networks and modems attached to the system before opening it Otherwise personal injury or equipment damage can result Upgrading Your System 4 3 CAUTION Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard drives or hot swapping a failed fan module or power supply However we recommend that you do all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the system place it component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface Chassis covers proper cooling and airflow For proper cooling and airflow always install the chassis side and top covers before turning on the system Operating it without these covers in place can damage system parts Contact you
112. ious utilities The server executes rebuilding automatically Since the server also supports hot swapping function the failed disk can be replaced while the power is on If the disk array monitoring utility is installed you may encounter the following indication and activity The automatic rebuilding is successfully in progress unless the disk error LED on the disk which you ran the automatic rebuilding lights amber This indicates a disk drive failure before completion of the rebuild The message Rebuild was canceled appears on the screen during rebuilding It may seem that rebuilding stops a moment and restarts Observe the following when using an automatic rebuilding function Do not turn the power off If power is turned off automatic rebuilding will not start Use an interval of 60 seconds or more between mounting and dismounting the hard disk drive Ifa hard disk is being rebuilt do not replace the hard disk System Overview 1 27 Expand Capacity Function Disk pack capacity can be expanded by adding a disk drive while the system is running This function is only supported if the server is in the disk array configuration mode This function does not utilize operations such as data backup pack reconfiguration initialization restoring the data If a hard disk is added under the operation of the Global Array Manager perform the following After the hard disk is installed wait for ab
113. it terminates MWA and closes the connections to all servers View Toolbar displays or hides the toolbar The toolbar includes buttons for some of the most common commands in MWA such as the Open command When the toolbar is displayed a check mark appears next to the menu item Status Bar displays or hides the status bar The status bar describes the action to be executed by the selected menu item or depressed toolbar button and information on the current server When the status bar is displayed a check mark appears next to the menu item Summary opens or closes the Server Summary dialog box The Server Summary dialog box displays the IP addresses server names and current statuses of all the SG registered servers on MWA When the Server Summary dialog box is open a check mark appears next to the menu item History Log opens or closes the History Log dialog box The History Log dialog box displays server communications operator commands and other events in chronological order When the Delete button is selected the Delete Logged Messages dialog box displays The operator can delete all or part of the log When the History Log dialog box is open a check mark appears next to the menu item E Reset Reboot Cold Reset executes a cold reset on a current server Warm Reset command executes a warm reset on a current server Some types of servers have been set such that a cold reset is executed by t
114. kplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of information a computer handles See also byte Glossary 1 boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits A very fast limited portion of set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads i
115. l I O riser board switches 3 17 Indicators 1 6 IRQ mapping 3 12 J Jumpers memory board 3 19 setting 3 22 system 3 17 system I O board 3 20 K Keyboard 1 20 M Management workstation application C 2 dialog boxes C 15 installing C 4 main window C 7 system requirements C 3 troubleshooting C 20 using C 12 Mapping PCI IRQ 3 12 1 Memory 1 19 Memory board jumpers 3 19 Memory configurations B 2 Mouse 1 20 N NVRAM battery 4 11 Option boards considerations 4 29 installing 4 30 removing 4 32 Optional CPU backboard installing 4 25 PCI mapping 3 12 Peripheral controller 1 20 Peripheral devices Utra2 wide SCSI 2 drives 1 21 Power 1 23 turning on 2 8 Power cords connecting 2 6 Power supply hot swapping 4 34 installing 4 33 removing 4 34 Precautions upgrading 4 3 Problems 5 2 Processor 1 19 Processors installing 4 18 R RAID bus configuration A 3 controller configuration 3 16 Real time clock battery 4 12 Removable media devices installing 4 35 Resetting system 5 2 S SCSI bus configuration A 3 SCSI controller features 1 20 Server expansion 1 4 Setup utility BIOS 3 3 Side panels installing 4 10 removing 4 8 Site selection 2 2 Sleep mode 1 26 Software locks 1 23 Status indicators 1 6 Status LEDs 5 30 Switches I O riser board 3 17 setting 3 22 system 3 17 system I O board 3 20 System cabling A 2 c
116. l interior cables are properly connected The top cover and side panels have tabs that align with the slots in the chassis see Figure 4 4 Align the tabs with the slots in the chassis and carefully push inward Slide the cover or panel toward the rear of the chassis so the tabs firmly engage in the slots Attach the cover or panel to the chassis by firmly tightening the two thumbscrews amp Note your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and system 4 10 Upgrading Your System Modifying the System I O Board The following subsections provide procedures for upgrading and configuring the system I O board Replacing the non volatile memory Replacing the real time clock battery amp Note Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Wear an antistatic wrist strap attached to chassis ground Replacing the Non Volatile Memory NVRAM You may need to replace the non volatile memory because of its internal integral lithium battery life span Contact your sales representative or dealer for a list of approved devices The NVRAM is located on your system I O board see Figure 4 5 Notice the dot on the chip Use the dot to correctly position the chip on the system board CAUTION Danger of explosion if the battery is incorrectly replaced Replace
117. l settings of the server A WARNING Your system shipped with four AC power cords Do not attempt to modify or use the supplied AC power cords if it is not the exact type required 2 6 Setting Up Your System Looe Lo Koi Oo rs S RE Figure 2 2 Connecting the AC Power Cord Setting Up Your System 2 7 Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Open the right front door and press the power on off switch B on the front panel see Figure 2 3 4 Verify that the Power LED A is lit If it is not lit ensure the AC power cords are connected to functional AC power sources After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system CPU module memory keyboard and most installed peripheral devices If you have problems powering on your system refer to Problem Solving in Chapter 6 A Power LED B Power ON OFF Switch Figure 2 3 Powering On Your System 2 8 Setting Up Your System Configuring Your System a Configuring Your System a BIOS Setup Utility Symbios Configuration Utility a Configuring the RAID Controller a Configuring System Jumpers and Switc
118. led processor or memory run the BIOS Setup Utility to clear the error information When you change cache memory configuration Run the BIOS Setup Utility to enable or disable the memory cache or to set the cache in memory areas such as system BIOS or video BIOS When you change a setup for a PCI or ISA board Run the BIOS Setup Utility to configure the interrupt request IRQ for PCI ISA devices and PCI and ISA bus slots Parity error can also be setup for PCI devices When using the remote power on function Enable or disable the remote power on Wake On LAN function which is used to power up your server remotely through a network Configuring Your System 3 3 When using the AC link function AC link allows you to configure the power ON OFF state of your server when AC power is restored after a power failure Run the BIOS Setup Utility to change the power ON OFF state of your server after a power failure When enabling and changing password and other security features The BIOS Setup Utility includes password setup features and related security features Run BIOS Setup to enable and change these features Do not set the password and security features before installing the operating system When installing an ISA board not Plug n Play The resources IRQ memory I O used by the board must be reserved so that there is no conflict with Plug n Play controllers Other You can also change other BIOS settings in
119. me as above backboard 2 2112 Memory Err DIMM error on Memory Same as above backboard 2 2113 Memory Err DIMM error on Memory Same as above backboard 2 2114 Memory Err DIMM error on Memory Same as above backboard 2 2115 Memory Err DIMM error on Memory Same as above backboard 2 2116 Memory Err DIMM error on Memory Same as above backboard 2 2117 Memory Err DIMM error on Memory Same as above backboard 2 2118 Memory Err DIMM error on Memory Same as above backboard 2 2119 Memory Err DIMM error on Memory Same as above backboard 2 5 18 Problem Solving Table 5 2 Operational Error Codes and Messages continued Error Code and Message Explanation Action 211A Memory Err DIMM error on Memory Same as above backboard 2 211B Memory Err 211C Memory Err 211D Memory Err 211E Memory Err 211F Memory Err 2120 Memory Err 2201 Memory Err 2203 Memory Err 2205 Memory Err 2207 Memory Err 2209 Memory Err 220B Memory Err 220D Memory Err 220F Memory Err 2211 Memory Err DIMM error on Memory backboard 2 DIMM error on Memory backboard 2 DIMM error on Memory backboard 2 DIMM error on Memory backboard 2 DIMM error on Memory backboard 2 DIMM error on Memory backboard 2 DIMM Pair error on Memory backboard 1 DIMM Pair error on Memory backboard 1 DIMM Pair error on Memory backboard 1 DIMM Pair error on Memory backboard 1 DIMM Pair error on Memory
120. me error reoccurs contact your service representative Check CPU installation or termination board installation If the same error reoccurs contact your service representative Check CPU installation or termination board installation If the same error reoccurs contact your service representative Check CPU installation or termination board installation If the same error reoccurs contact your service representative Check CPU installation or termination board installation If the same error reoccurs contact your service representative Check CPU installation or termination board installation If the same error reoccurs contact your service representative Check CPU installation or termination board installation If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative 5 16 Problem Solving Table 5 2 Operational Error Codes and Messages continued Error Code and Message Explanation Action 0B14 0B15 0B16 0B17 0B18 1052 1053 1054 1055 1056 1057 1058 2101 2102 2103 CPU Thermal CPU Thermal CPU Thermal CPU Thermal CPU Thermal Fan Alarm Fan Alarm Fan Alarm Fan
121. mory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date Glossary 7 RCU Resource Configuration Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event data may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a
122. n result in personal injury and equipment damage Resetting the System There are two ways to reset the system Reset button Pushing the reset button located on the rear panel see Figure 3 1 clears the system memory restarts the POST and reloads the operating system Power off on Turning the power off and then on with the push button switch on the front panel has the same effect as pushing the reset button except that power is halted to all peripherals Troubleshooting Checklists The following paragraphs provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software were running correctly Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration Hardware failure is a less frequent cause If you have problems during initial system startup check the following Are the system power cords properly connected to the system and plugged into NEMA 5 15R outlets 100 120 VAC or NEMA 6 15R outlets 200 240 VAC Is AC available at the wall outlets Is the power on off push button switch on the front panel in the ON position power on LED should be lit 5 2 Problem Solving Are all cables correctly connected and secured Are all the PCI ISA option boards fully seated in their connector slots on the system board Are all jumper
123. n password is entered Press Enter Press Enter Disabled Normal Unmasked Unmasked Disabled Configuring Your System 3 9 Table 3 1 BIOS Setup Configurations System Hardware Menu and Boot Menu Normal Setting or Menu Parameter Name Display Only Your Configuration SYSTEM HARDWARE MENU Thermal Sensor Press Enter for menu Thermal Sensor Enabled Upper Limit 53 Setting is not displayed when Thermal Sensor is disabled Lower Limit 5 Setting is not displayed when Thermal Sensor is disabled Wake On LAN Disabled AC LINK Last State Setting is not displayed when Wake On LAN is enabled ESM IRQ IRQ 13 SMI Yes Error Log Initialization No BOOT MENU Press Enter for menu First boot device Second boot device Third boot device Diskette Drive 8xx SCSI CD ROM Symbios Hard Drive 3 10 Configuring Your System Exiting BIOS Setup To exit Setup select Exit from the menu bar to display the Exit Setup menu The following describes the options on this menu Note that ESC does not exit this menu Select one of the items from the menu or menu bar to exit this menu Selection Description Save changes and Exit Stores the selections displayed in the menus in CMOS and exits the Setup program Exit without Saving Exits the program without saving any changes you have made in Changes this session Previous selections remain in effect Get Default Values Displays default values for all S
124. n this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts 4 42 Upgrading Your System Installing a Hard Drive Use this procedure to add an optional hard drive to your system 1 Power off the system If locked unlock and open the right front door 2 Determine which hard drive cage will house the new hard drive Open the EMI metal panel located in front of the hard drive cage by turning its two thumb lock screws counter clockwise see Figure 4 35 3 The hard drive cage has four slots for mounting the hard drives Confirm which slot of the hard drive cage the hard drive will be mounted The SCSI ID 0 through 3 is determined by the slot number from left to right Three hard drive cages EMI panel and exterior door shown open Figure 4 35 Hard Disk Drive Cages Upgrading Your System 4 43 7 Note Observe static precautions Use an antistatic wrist strap 4 The drive carrier is shipped with the add on drive Remove the new drive from its protective wrapper and place it on an antistatic surface Record the drive model and serial numbers in the equipment log 5 Position the drive so its SCA connector is near the top surface of the drive Place the drive on the antistatic surface again Slide the drive into the carrier with its SCA connector facing toward the front
125. ne server can be saved on a floppy disk because the server SG information for all files are saved under the same name Properties displays or set properties for the current server If no servers are in operation the Select a Server dialog box opens Select a server to change its properties In the Server Properties dialog box view or set necessary information Defaults allows you to view and set basic properties for all servers in the Default Server Properties dialog box If Use Default Settings is checked in the Server Properties dialog box server properties are set to the values specified in the Default Server Properties dialog box Configure changes MWA configuration in the Configure dialog box Timer counts for no response detected After connecting to a server MWA sometimes cannot receive any response from the server because the server is busy If the server responds within specified timer count MWA does not close communication Increase the timer count if you expect the server to be busy for a long time The default is 300 seconds C 8 Management Application Workstation Server Monitor enables or disables the monitor for servers The server monitor continually monitors server status using PING or RPC even when MWA is not connected to the servers The status of the current server is displayed in the status bar When the server monitor is enabled a check mark appears next to the menu item Ex
126. nect power before opening your system can result in personal injury and equipment damage In the U S A and Canada each power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 Vac 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer x Using This Guide Safety Notices for Users Outside of the U S A and Canada PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports Remote Earths To prevent electrical shock connect all local individual office compute
127. nformation from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation coprocessor See math coprocessor CPU Central Processing Unit See microprocessor 2 Glossary CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video mo
128. nitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Glossary 3 EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors F flash EPROM A type of memory devi
129. o diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter Problem Solving 5 5 Monitoring POST While Running Each time you turn on the system POST runs automatically and checks the system board CPU memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test When the memory test completes the following is displayed Press lt F2 gt to enter SETUP Press lt F2 gt if you want to run BIOS Setup When the utility appears follow the instructions on your monitor to configure BIOS See Chapter 3 Configuring Your System If you do not press lt F2 gt the above message remains for a few seconds and the boot process continues When this message appears Press Cirl C to start the Symbios Configuration Utility Press lt Ctrl C gt if you want to configure SCSI devices in your system When the utility appears follow the instructions on your monitor to configure the SCSI host adapter settings and run the SCSI disk utilities See Chapter 3 Configuring Your System If you choose not to run the Symbios Configuration Utility the boot process continues If POST finds an er
130. ode No MWA mode If the No MWA mode command is selected when POST is paused the server resumes POST and executes booting in No MWA mode amp Management Application Workstation 7 Main Menu MWA Main menu has the following menus File New SG registers server system generation SG information This command requires the SG information floppy disk described in Registering SG Information on MWA When this command is selected the Create a new server dialog box displays Insert the floppy disk and click the OK button If the IP address in a new server SG information exists in an old server SG information the old information is updated Once the registration has been completed the server SG information is saved as IP address rp file MWA can be connected only to servers registered using the New SG command Open opens a server window for a specified server The Open a Server dialog box lists SG registered servers on MWA Select a server to operate Close closes the active server window and disconnects the server Delete deletes the SG information for the selected server Write back SG saves server SG information on a floppy disk The SG information can be set again using the floppy disk When this command is selected the Write back a server dialog box displays Insert a formatted floppy disk and select the OK button Then select a server from the server list SG information for only o
131. of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and external equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Manufacturer Name Serial Number Component and Model if available Date Installed Server CPU 1 CPU 2 CPU 3 CPU 4 CPU 5 CPU 6 CPU 7 CPU 8 DIMMs Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD ROM Drive 1 CD ROM Drive 2 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Hard Disk Drive 7 Hard Disk Drive 8 Hard Disk Drive 9 Hard Disk Drive 10 Hard Disk Drive 11 Hard Disk Drive 12
132. of a burn while configuring memory let the components cool for 10 minutes before continuing with the procedures described here gt 50 60 A TM L Lnn 1 J06 J05 B r r A P15 P16 P13 P14 P11 P12 P09 P10 P07 P08 P05 P06 P04 1 P02 Figure 4 7 Inserting Memory DIMMs 4 14 Upgrading Your System Installing DIMMs When properly installed the DIMM module is oriented at an angle of 90 degrees relative to the memory board 1 Power off the system and remove the right side panel as described earlier 7 Note When you install DIMMS you must start with the bottom memory board no 1 and continue to the top memory board no 2 2 Remove the metal bracket supporting the memory board see Figure 4 8 The support bracket is secured to the chassis by two fasteners A Release each fastener by slowly pulling it towards you listen for two clicks Grasp the left side of the support bracket and swing it away from the chassis to remove it Set the support bracket aside for later installation FS d Figure 4 8 Memory Board Support Bracket amp Note Observe s
133. of the server is used for saving power If the SLEEP mode switch is pressed then the server enters into the sleep state the Drive Bay Power lamp and the Power lamp will blink simultaneously In the power saving mode the memory data and the states of the jobs are kept unchanged In addition the server in the power saving mode can accept accesses to hard disks from other machines on the network and perform other network jobs Sleep mode requires an operating system that supports its function Note Windows NT 4 0 does not support the Sleep mode function 1 26 System Overview System Functions The following subsections describe select system functions Automatic Rebuilding Function The server supports the disk array automatic rebuilding function for data recovery Note The automatic rebuilding function supports a disk array configuration of RAID levels RAID1 RAID5 or RAID6 Rebuilding is to regenerate all data from a failed disk to a replacement disk A rebuild is necessary after a failed disk drive is replaced with a new one In disk array configuration RAID levels RAID1 RAIDS or RAID6 the failed disk does not affect the operation However if another disk error occurs before automatic rebuilding the data may be destroyed To prevent such an accident it will rebuild after the failed disk has been replaced In a conventional server the user must select and execute automatic rebuilding using var
134. oltage CPU thermal trip PCI PERR OPB ESC detect PCI SERR CPU internal error WDT IOCHK Problem Solving 5 31 5 32 Problem Solving System Cabling a Before You Begin Static Precautions RAID and SCSI Bus Configuration This appendix contains information and procedures on cabling configurations used in your system The configurations include Ultra2 wide SCSI bus RAID controller Before You Begin A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system A 2 System Cabling RAID and SCSI Bus Configurations One of the standard features of your system is the three channel SecuRAID 530 Mylex 1100 controller board which gives your system the added security of fault tolerance Your sys
135. ome servers amp Note The Server must be reset after a remote drive is used in the server Setting and Clearing Server Pause MWA can pause server processing during or at the end of the server Power On Self Test POST Set a server pause as follows Pause command During server POST select Pause POST from the Pop up menu in the server window The server pauses immediately When the Go to End of POST command is executed the server pauses again after completing the POST Pause at Next Connect command To set pause at the next server connection select the Pause at Next Connect command from the Pop up menu in the server window When pause is set a check mark appears next to the menu item Pause at POST error command Select Properties from the Pop up menu in the server window to open the Server Properties dialog box Check Activate for POST error alert on the Alert page When MWA receives this alert message from the server MWA will connect to the server and the server POST will be paused Management Application Workstation 13 Clear a server pause to resume processing as follows Go command To resume server processing select the Go MWA mode command or the Go No MWA mode command from the Pop up menu in the server window A server pause is also cleared in the following ways E Time out reset E If there is no communication between MWA and a disconnected server for five minutes or longer the serv
136. ommand Select Disconnect from the Pop up menu in the server window Close command Close from the File menu closes the active server window and closes the connection to the server Exit command Exit from the File menu terminates MWA and closes the connections to all servers Server reset or reboot When a server is reset its connection to MWA is closed If automatic connection is set for the server the server is connected again C 12 Management Application Workstation Using a Remote Drive When a remote drive is in use RD displays in the title bar of the server window To connect to a remote drive perform the following steps 1 Select Properties from the Pop up menu in the server window to open the Server Properties dialog box Select the Remote Drive page 2 At the Remote Drive page select the remote drive to use Select Floppy A or FD Image File If FD Image File is selected enter the file name of the FD image The FD image file should be created in advance 7 Note If Read Only is checked an FD image file can be used in some servers To change the remote drive FD image file 1 Select the Change Remote Drive command from the Pop up menu in the server window The Temporary Change to Remote Drive dialog box opens 2 Select Floppy A or FD Image File If FD Image File is selected enter a file name amp Note if Read Only is checked an FD image file can be used in s
137. only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children Replace the non volatile memory as follows amp Note Observe static precautions Use an antistatic wrist strap 1 Power off the system and remove its left side panel as described earlier 2 Ifthe non volatile memory is secured by a tie wrap remove the tie wrap Note the position of the dot on the NVRAM in relation to its socket Using a IC removal tool or a small pointed tool gently pry up each end of the non volatile memory and pull it straight up out of its socket see Figure 4 5 3 Position the new chip over its socket so the dot is properly oriented Carefully insert the chip into its socket connectors 4 Press down on the chip until it is firmly seated in its socket 5 Replace the side panel and turn on the system 6 Run the BIOS Setup to restore proper configuration settings Upgrading Your System 4 11 Figure 4 5 Non Volatile Memory Location Replacing the Real time Clock Battery You may need to replace the real time clock RTC battery because of its battery life span The battery powers the clock in the absenc
138. ory board by its edges carefully pull it out until the edge connectors are free Place the memory board on an antistatic surface amp Note Use extreme care when removing a DIMM Hold DIMMs only by their edges Place them on an antistatic surface do not slide them across any surface Applying too much pressure can break the retaining clips or damage the socket slot Apply only enough pressure on the retaining clips to release the DIMM Remove the DIMM modules one at a time starting from the highest numbered sockets To remove each DIMM gently spread the retaining levers see Figure 4 7 C just enough so that you can pull the top edge of the DIMM away from the levers Carefully lift the DIMM away from the socket and store it in an antistatic package 7 Repeat the above steps to remove the remaining DIMMs 8 Hold the memory board by its edges and start to insert it into the slot guides On the baseboard locate the memory board connector Do not press in on the board yet Ease board into the slot guides until it is just touching the connector on the baseboard Be sure the ejector levers are extended so they can engage the chassis frame Press the board carefully but firmly into the baseboard connector to seat the board Close the ejectors on both sides of the memory board Be sure the ejector is firmly fastened in the chassis frame before closing the ejector 10 Fasten the right side of the support bracket
139. out 60 seconds and click the Scan Device key Clicking the Scan Device key after the execution of the expand array operation will display the added disk correctly If a hard disk is added to the system operating in RAID level 0 the server is changed to the RAID6 level Only RAID6 is available for this system when using the expand capacity function Remote Power On Wake On LAN Function The remote power on function turns on the system power by way of a network or modem If the system power is set to Off it can be turned on remotely by sending a specific packet from the main computer to the remote system Note The standard default value of the remote power on function is Disabled To make it enabled the Wake On LAN item in the System Hardware menu of the Setup Utility described in Chapter 6 BIOS Configuration must be changed to Enable 1 28 System Overview Setting Up Your System Selecting a Site a Unpacking the System a Moving the System to the Site Getting Familiar With the System a Making Connections Connecting the Power Cords Powering On Your System Selecting a Site The system operates reliably in a typical office environment Choose a site that meets the following requirements m Site the system near grounded three pronged power outlets Note For the United States and Canada this means NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240
140. ove in CPU 4 it was disabled 0854 CPU 5 with error taken off line Because an error was detected Same as above in CPU 5 it was disabled 0B55 CPU 6 with error taken off line Because an error was detected Same as above in CPU 6 it was disabled OB56 CPU 7 with error taken off line Because an error was detected Same as above in CPU 7 it was disabled 0857 CPU 8 with error taken off line Because an error was detected Same as above in CPU 8 it was disabled 0858 Forced to use CPU 1 with error error was detected in CPU 1 The system is started forcibly though an error is detected in the CPU displayed Contact your service representative 5 12 Problem Solving Table 5 1 POST Error Codes and Messages continued Error Code and Message Explanation Action 0 59 OB5A 5 OB5C OB5D OB5E OBSB F OB60 0861 0862 0B63 0B64 0B65 OB66 0B67 OB6F 0B70 Forced to use CPU 2 with error Forced to use CPU 3 with error Forced to use CPU 4 with error Forced to use CPU 5 with error Forced to use CPU 6 with error Forced to use CPU 7 with error Forced to use CPU 8 with error DIMM group 1 has been disabled DIMM group 2 has been disabled DIMM group 3 has been disabled DIMM group 4 has been disabled DIMM group 5 has been disabled DIMM group 6 has been disabled DIMM group 7 has been disabled DIMM group 8 has been disabl
141. ows in an non overlapping fashion Arrange Icons arranges icons for minimized windows at the bottom of the main window If there is an open window at the bottom of the main window then some or all of the icons may not be visible because they will be underneath this window Server Window Names 1 2 MWA displays a list of currently opened server windows at the bottom of the Window menu A check mark appears in front of the current server window name Select a server window to activate C 10 Management Application Workstation Pop Up Menus Clicking the right mouse button in a server window displays a Pop up menu From this menu you can execute main commands on the current server Connect command connects the current server to the management PC Once the server has been connected Connected is displayed in the title bar and the server screen displays in the server window Disconnect command closes the connection to a current server Once the server has been disconnected Not Connected is displayed in the title bar Change Remote Drive command temporarily changes the remote drive of a current server This command can be executed only when a remote drive is in use Set the necessary information in the Temporary Change to Remote Drive dialog box This command does not update the server properties The setting becomes invalid when the server is disconnected Pause POST command pauses the se
142. paration configuration and initialization After completing the steps in Chapter 3 you can install your Network Operating System 3 16 Configuring Your System If you want to remotely configure the array from a PC client increase array capacity online or monitor statistics on disk and controller activity you must install the Global Array Manager GAM option provided with your RAID subsystem The GAM option includes diskettes and user documentation Use of GAM is documented in the Global Array Manager 2 Server Installation Guide Increasing array capacity is covered in the MORE User Guide This user guide covers enhancements to both the Global Array manager and RAID Configuration Utility utilities software that implement online RAID expansion MORE technology Configuring System Jumpers and Switches This section describes the jumpers and switches used on the I O riser board memory board and the system I O board Before You Begin Only a qualified technical person should perform the procedures in this section amp Note Electrostatic discharge ESD can damage the system boards Modify the boards only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Configuring I O Riser Board Function Select
143. place the front panel or system board with a new one Reload the firmware Ask your service representative how to load firmware Contact your service representative to replace the system board with a new one Contact your service representative to replace the system board with a new one Contact your service representative to replace the system board with a new one Close the side cover If the error message keeps appearing contact your service representative 5 24 Problem Solving Error Code Hardware Reference The following hardware illustrations show the probable locations of hardware failures as defined by specific error codes listed in Tables 5 1 and 5 2 0653 OBSB CPU 4 Status 0B52 OBSA CPU 3 Status 0B51 0B59 CPU 2 Status 0B50 0B58 CPU 1 Status CPU connectors connectors Standard CPU Baseboard Lower Board 1033 102B 1032 1031 102A 1030 0B57 OBSF CPU 8 Status 0B56 5 CPU 7 Status 0B55 OBSD CPU 6 Status 0B54 OBSC CPU 5 Status CPU connectors connectors Optional CPU Baseboard Upper Board Problem Solving 5 25 10860 DIMM memory bank 1 Status _ 0B61 DIMM memory bank 2 Status 10862 DIMM memory bank 3 Status 10863 DIMM memory bank 4 Status Error
144. pports SMP Memory The system supports a maximum of two memory boards Each memory board contains sixteen 168 pin DIMM sockets see Figure 1 10 A minimum system configuration includes 256 MB using four 64 MB DIMMs of system memory Sixteen DIMM sockets on each memory board allow for system memory expansion up to 8 GB using a total of thirty two 256 MB DIMMs on two memory boards ECC generation checking is provided for detection and correction of memory errors Note Only use DIMMs approved for use in this server system Call your customer service representative for information Bus Master I O Expansion Slots The server s expansion capabilities meet the needs of high performance I O servers by providing a combination of PCI local bus and ISA connectors The system I O board offers eleven dedicated PCI slots four of which are 64 bit and one ISA slot The ISA architecture supports 32 bit memory addressing and 16 bit data transfers for the CPU DMA and bus masters Real Time Clock Calendar BIOS The real time clock provides system clock calendar information stored in a non volatile memory NVRAM Figure 1 6 M The real time clock battery see Figure 1 6 G provides power backup for the real time clock A BIOS and Setup Utility are located in the Flash memory on the system I O board and include support for system setup and PCI ISA Plug and Play auto configuration A number of security reliability and management f
145. pted characters Probable Cause If MS DOS in the server is in English mode MWA remote console correctly displays messages from the MS DOS programs in the server However the server cannot display messages for other language correctly Problem OS cannot be booted from the server disk Probable Cause When the remote drive is set on MWA the server is booted from the remote drive Cancel the remote drive setting and reset the server Problem The floppy disk drive on the server cannot be used Probable Cause When the remote drive is set on MWA drive A on the server is assigned remote drive on the management PC Cancel the remote drive setting and reset the server Problem MWA cannot connect to the server Probable Cause Check each item in Step 7 of Creating a Server System Generation Diskette Management Application Workstation C 21 C 22 Management Application Workstation Glossary A AC Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC Address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals backplane slot A connector on the bac
146. r and SCSI device default values Check and or change SCSI device settings that may conflict with those of other devices in the server Perform low level formatting or verify operations on SCSI disk drives Running the Symbios Configuration Utility 1 Power on the system The system boots up 2 When this message appears on the video monitor Press Ctrl C to start the Symbios Configuration Utility Press Ctrl C to run this utility 3 The utility starts and the Main Menu displays Symbios Configuration Utility Main Menu Port Status NVRAM Adapter Number IRQ Level Currant Next Boot Found SYM53C895 4000 11 On On Yes Change Adapter Status Press ENTER to Enable Disable on next boot Adapter Boot Order Not used Additional Adapter Configuration Not used Display Mode Verbose Press ENTER to change display mode Mono Color Press ENTER to change display from black white to color Language Not used Help Quit The following keys are active for all SCSI Configuration screens Key Action Arrows Up and down arrows move from one parameter to another within a screen ENTER Displays options for a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu Configuring Your System 3 13 Changing the Adapter and Device Configurations The Symbios Configuration Utility Main Menu lists the onboard SCSI adapter and shows its curr
147. r reoccurs contact your service representative Check CPU VRM installation If the same error reoccurs contact your service representative Check CPU VRM installation If the same error reoccurs contact your service representative Contact your service representative This is a warning not an error This is a warning not an error This is not an error This is not an error Pressing the SLEEP switch restores the original state Level setup and definitions depend on the OS Problem Solving 5 21 Table 5 2 Operational Error Codes and Messages continued Error Code and Message Explanation Action SMI Timeout SMBus Err ISA Error 1017 1061 1063 1068 1069 106A 106B 106C 106D 106E 106F 1017 1061 1063 1068 1069 106A 106B Thermal Hi Thermal Hi Thermal Hi Thermal Hi Thermal Hi Thermal Hi Thermal Hi Thermal Hi Thermal Hi Thermal Hi Thermal Hi Thermal Lo Thermal Lo Thermal Lo Thermal Lo Thermal Lo Thermal Lo Thermal Lo The system is stalled due to a hardware failure SMBus device error xx channel yy status ISA I O check error PCI unknown location high temperature error Front panel high temperature error Baseboard high temperature error CPU 1 high temperature error CPU 2 high temperature error CPU 3 high temperature error CPU 4 high temperature error CPU 5 high temperature error CPU 6 high temperature error CPU 7 h
148. r sales representative or dealer for a list of approved optional peripheral devices 4 4 Upgrading Your System Preparing Your System for Upgrade Have the following tools available Phillips screwdriver 2 bit flat head screwdriver small needle nose pliers pen or pencil utility knife ESD workstation or antistatic wrist strap recommended IC removal tool Equipment Log Use the equipment log form located at the end of this guide to record the model and serial number of your system all installed options and any other pertinent information specific to your system You need this information when configuring your system Upgrading Your System 4 5 Removing the Top Panel and Front Doors You must remove the top panel and front doors in order to remove the side panels on your system To remove the top panel and front doors perform the following 1 Open the front doors and power off the system Ensure the power cords are unplugged from the AC wall outlet 2 Loosen the screw securing the top panel A see Figure 4 1 3 While holding the top panel lift it straight up and then pull forward to remove it lt Figure 4 1 System Top Panel 4 Slightly lift one of the front doors and pull it towards you see Figure 4 2 The mounting pins of the front door are disengaged from their mounting holes on the front of the system
149. r service representative Contact your service representative 5 14 Problem Solving Table 5 1 POST Error Codes and Messages continued Error Code and Message Explanation Action 0 00 RomPilot reports error Rom Pilot initialization error Perform the configuration number xx again If the error occurs a hardware failure may occur Contact your service representative Problem Solving 5 15 Alarm Indication During System Operation Table 5 2 lists the alarm indications displayed on LCD during server operation Table 5 2 Operational Error Codes and Messages Error Code and Message Explanation Action 15FF 0 01 0B02 0B03 0B04 0B05 0B06 0B07 0B08 0B11 0B12 0B13 CPU Bus Err CPU Error 1 CPU Error 2 CPU Error 3 CPU Error 4 CPU Error 5 CPU Error 6 CPU Error 7 CPU Error 8 CPU Thermal CPU Thermal CPU Thermal CPU bus error CPU 1 error CPU 2 error CPU 8 error CPU 4 error CPU 5 error CPU E6 error CPU 7 error CPU 8 error CPU 1 temperature error CPU 2 temperature error CPU 3 temperature error Check CPU installation or termination board installation If the same error reoccurs contact your service representative Check CPU installation or termination board installation If the same error reoccurs contact your service representative Check CPU installation or termination board installation If the sa
150. re Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video display signal and power cables properly installed m Ifthe problem persists the video display may be faulty or it may be the incorrect type Contact your service representative for assistance Floppy Disk Drive Activity LED Does Not Light Check the following Are the floppy disk drive power and signal cables properly installed Are all relevant switches and jumpers the floppy disk drive set correctly Is the floppy disk drive properly configured in Setup If you are using the onboard floppy disk controller use BIOS Setup to make sure that Onboard Floppy is set to Enabled Conversely to use an optional fixed floppy disk controller make sure that Onboard Floppy is set to Disabled For information about running Setup see Chapter 3 Configuring Your System If the problem persists there may be a problem with the floppy disk drive system I O board or drive signal cable Contact your service representative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following Is the optional disk controller board fully seated in the system I O board connector Is the disk drive seated properly m Are the jumpers on the sys
151. ror it displays an error message This information is useful to your service representative Refer to the Error Message section in this chapter for an explanation of each error code The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter fa second diskette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Problem Solving Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating syst
152. ror reoccurs contact your service representative Clean the cooling fan If the same error reoccurs contact your service representative Check memory board installation or memory backboard installation See the section Memory Error Messages described earlier for locations of the memory board slots If the same error reoccurs contact your service representative Same as above Same as above Problem Solving 5 17 Table 5 2 Operational Error Codes and Messages continued Error Code and Message Explanation Action 2104 Memory Err DIMM error on Memory Same as above backboard 1 2105 Memory Err DIMM error on Memory Same as above backboard 1 2106 Memory Err DIMM error on Memory Same as above backboard 1 2107 Memory Err DIMM error on Memory Same as above backboard 1 2108 Memory Err DIMM error on Memory Same as above backboard 1 2109 Memory Err DIMM error on Memory Same as above backboard 1 210A Memory Err DIMM error on Memory Same as above backboard 1 210B Memory Err DIMM error on Memory Same as above backboard 1 210C Memory Err DIMM error on Memory Same as above backboard 1 210D Memory Err DIMM error on Memory Same as above backboard 1 210E Memory Err DIMM error on Memory Same as above backboard 1 210F Memory Err DIMM error on Memory Same as above backboard 1 2110 Memory Err DIMM error on Memory Same as above backboard 1 2111 Memory Err DIMM error on Memory Sa
153. rs and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regulations in your country In the U K those regulations are the Using This Guide Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt xii Using This Guide System Overview a Overview a Chassis a System Board Features a Peripheral Devices a System Power Software Locks via the BIOS Setup a Disk Array Hot Swapping Hot Plug Degradation a AC Linkage Mode a Sleep Mode System Functions Overview The server is a modular multiprocessing server based on the Intel Pentium III Xeon processor chip set The chip set incorporates a modular scalea
154. rver in the middle of POST when the current server is executing POST To resume POST select the Go to End of POST command then select Go MWA mode command or the Go No MWA mode command Go to End of POST command pauses the server at the end of POST when the current server is executing POST To resume booting select the Go MWA mode command or the Go No MWA mode command Go MWA mode command When the Go MWA mode command is selected when POST is paused the server resumes POST and executes booting in MWA mode Go No MWA mode command If the Go No MWA mode command is selected when POST is paused the server resumes POST and executes booting in No MWA mode Restore Final Screen command displays the remote console screen as it appeared immediately before the server was disconnected This command becomes valid after the server is disconnected Clear Screen command clears the remote console display This command becomes valid after the server is disconnected Server Summary Pop up menu Position the cursor on a server record in the Server Summary dialog box and click the right button to display the Server Summary Pop up menu From this menu can execute main commands on the server Management Application Workstation C 11 Using MWA Opening a Server Window To remotely access a managed server from the management PC using MWA you must open a server management window for the server Yo
155. ry running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed If the problem recurs you may need to reformat the hard disk drive The drive drive controller or system boards may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands amp Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cords If the problem recurs after you have checked and corrected all of the above items refer to Diagnostic Testing in this chapter 5 4 Problem Solving Diagnostic Testing This section provides a more detailed approach to identification of a system problem and locating its source Error Checking Each time you turn on the system POST runs automatically and checks the system boards processors memory keybo
156. s are preceded by an arrow See the following table for information on the keys you use with Setup These keys are also listed at the bottom of the Setup menu Key Function in Setup Menu F1 or Alt H General Help window ESC Exit the current menu Left or Right Select a different menu Up or Down Move cursor up and down The cursor moves only to the settings that you can change HOME or END Move cursor to top or bottom of window F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save current value and exit ENTER Execute command or Select submenu BIOS Setup Configuration Settings Table 3 1 shows the normal settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Table 3 1 BIOS Setup Configurations Main Menu Normal Setting or Menu Parameter Name Display Only Your Configuration MAIN MENU Processor Type Displays the type of processor installed Processor Speed Displays the processor speed Cache RAM Displays the cache RAM size Configuring Your System 3 5 Table 3 1 BIOS Setup Configurations Main Menu Normal Setting or Menu Parameter Name Display Only Your Configuration Cache Memory Press Enter for menu Memory Cache Enabled Cache System BIOS Area Cache Video BIOS Area Cach
157. s socket with the plus sign on the battery facing up 4 Carefully insert the top of the battery into the socket connectors and gently push the battery into the socket until it is firmly seated in the socket 5 Replace the top cover and turn on the system 6 Run the BIOS Setup to restore configuration settings to the real time clock Upgrading Your System 4 13 DIMMs The memory board contains sixteen DIMM sockets arranged in four banks see Figure 4 7 Each 168 pin socket can hold a single 72 bit DIMM module with 64MB 128MB or 256MB of memory When all sixteen sockets are populated the memory board supports a maximum of 4GB of memory with 256MB DIMMs Your system supports a second memory board for a maximum system memory of 8GB DIMMs must be identical within a bank on each board Note DIMMs must be installed in a group consisting of four DIMMs that is designated as one memory bank DIMMs must also be of the same type and capacity within a bank The first bank of DIMMs should be installed in sockets PO1 P02 and P04 see Figure 4 7 When you install additional DIMMs you must start with bank B and continue to bank D When you remove DIMMs you must start with the highest populated bank of DIMMs The following subsections describe the procedures for adding memory DIMMs to your system A WARNING If the system was running any processor and heat sink installed is hot To avoid the possibility
158. serial device such as a mouse a modem or a serial printer Setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM 8 Glossary SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary 9 10 Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the BIOS Setup Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates
159. server The dialog box closes after the normal execution of server control is confirmed Power on Use this button to turn a server on The dialog box closes after the normal execution of server control is confirmed Power off Use this button to turn a server off SMI dump The dump switch of a server is turned on This function is valid only for a server whose power is on Some types of servers may not support this function If this function is not supported the operation ends in an error Management Application Workstation 19 Get log all All the SMC event log data recorded in a server is acquired sequentially from the oldest one and displayed by activating the Windows standard editor WordPad Since it takes time to make an inquiry to the server Connecting is displayed in the title bar The operator can do nothing in the dialog box while the message is displayed Troubleshooting This section briefly explains problems and mistakes that may occur during MWA operations Problem The Select a server dialog box does not display server information Probable Cause Server SG information is not registered or the information has been lost Register the server SG information again Problem MWA cannot be operated after the reset command was executed Probable Cause When some reset commands are issued MWA waits for a response and cannot perform other operations Wait for a while Problem The R
160. settings on the system I O board correct For jumper information see Chapter 3 Configuring Your System Are all jumper and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processor s and VRMs fully seated in their slots on the system board See Chapter 4 Upgrading Your System for installation procedures Are all DIMMs fully seated and installed correctly See Chapter 4 Upgrading Your System for installation instructions Are all removable media drives and disk drives installed correctly See Chapter 4 Upgrading Your System Is the system s hard drive properly formatted or defined Is the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your network operating system configuration guide Are the configuration settings in BIOS Setup correct For information about running these utilities see Chapter 3 Configuring Your System If the above items are all correct but the problem reoccurs refer to Diagnostic Testing in this chapter Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you hav
161. sor must match the speed of all installed processors If upgrading a processor all processors must be upgraded to match CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Update the CPU baseboard using an antistatic wrist strap attached to chassis ground A WARNING If the system was running any processor and heat sink installed is hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with these procedures 4 18 Upgrading Your System Installing a Processor Cartridge Use the following procedure to install a processor cartridge Note All systems ship with at least a processor cartridge installed in the bottom slot of a CPU backboard and termination boards in the remaining slots Some systems may have more processors depending on configuration All processors must be matched in speed 1 Power off the system and remove the right side panel as described earlier 2 Remove the power cable from the CPU backboard see Figure 4 10 Figure 4 10 Removing the CPU Backboard Power Cable 3 Remove the two screws securing the terminator board and the CPU backboard see Figure 4 11 Screws Terminator Board Figure 4 11 Removing the Terminator Board Upgrading Your System 4 19 4 Pull the fasteners on both sides of the CPU backboard to release the lock 5 Hold the frame of the CPU
162. stalling an Option 4 30 Removing am Option AAR GARR GARE AEE ARAN 4 32 Power Supply E Na 4 33 Installing A Power SUPP ee r a aa aa a aair aaa A a a a T D aaa aa 4 33 iv Contents Removing a Power 4 34 Hot Swapping a Power Supply eesscceessssecccessseeeeessseceeesssaeeceecesseeesessaeeseesaeees 4 34 Removable Media Devices cea cae ake A REG AGU AKAN ABR ANA AAA 4 35 Installing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive 4 37 Removing a 5 1 4 Inch Device or 3 1 2 Inch Diskette Drive 4 41 Hard Disk Drives ited a e eae a 4 42 Hard Drive ssoi E E E EE E iana 4 43 Rem vinga Hard Drivev s BREA e E EEEN 4 46 Hot Swapping a Hard 4 47 5 Problem Solving Resetting the Systemer 5 2 Troubleshooting Checklists 5 2 Initial System Startup 0 eee eee seeccessseeecessseeecesssaeecsesseeececsssaeeeceessaeeesessaeeeseesaeeeeees 5 2 Running New Application 5 3 After System Has Been Running
163. stem configuration and future updates you may make to your system Using This Guide vii Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings A WARNING Warnings alert you to situations that could result in serious personal injury or loss of life CAUTION Cautions indicate situations that can damage the system hardware or software amp Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter Text or keystrokes that you enter appear as boldface type For example type abe123 and press ENTER File names are printed in uppercase letters For example AUTOEXEC BAT viii Using This Guide Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server m System Release Notes Release Notes provide you with the latest information about your system This information was not available at the time your user s guide was developed Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This
164. taining sixteen 168 pin DIMM sockets for a total of up to 8 GB of system memory using 256MB DIMMs See Figure B 1 DIMM sockets on the board are organized as four 144 bit wide 122 bit wide data path with 16 parity bits banks Parity generation checking is provided for each byte DIMM sockets accept 168 pin single or double sided DIMMs A bank must be populated using identical DIMMs DIMMs may vary in size from one bank to the other but all DIMMs must be the same speed Timing requires 50 ns fast page devices A memory DIMM upgrade kit consists of four identical of the same size and type DIMMs defined as 4 x 64MB DIMMs 256MB 4 x 128MB DIMMs 512MB 4 x 256MB DIMMs 1GB The first bank of DIMMs should be installed in sockets P02 P03 P04 and POS When you install additional DIMMs you must start with bank B and continue to bank D When you remove DIMMs you must start with the highest populated bank of DIMMs Table B 1 lists the distribution of DIMMs for system memory configurations that maximize socket availability other combinations are possible P02 IAL PO1 P04 U U P03 P14 i 10 P1
165. tatic precautions Use an antistatic wrist strap Hold DIMMs only by their edges 3 Open the ejectors on both sides of the memory board see Figure 4 9 Holding the memory board by its edges carefully pull it out until the edge connectors are free Place the memory board on an antistatic surface Figure 4 9 Memory Board Ejectors Upgrading Your System 4 15 4 Holding the DIMM module only by the edges remove it from its antistatic package Note When installing DIMMs in empty DIMM connectors on the memory board you must remove the DIMM connector cover first 5 DIMMs are keyed so they can only be inserted one way Position the DIMM over the socket on the board see Figure 4 7 A and B The notches in the bottom edge of the DIMM mate with the raised bumps in the DIMM socket 6 Press down evenly on the DIMM until it seats correctly The retaining levers see Figure 4 7 C on the sockets are not tools to aid in the insertion only to keep the DIMMs in place and to aid in extraction The levers should click in place once the DIMM is fully inserted 7 Repeat the above steps to install any remaining DIMMs 8 Ensure the memory board jumper is positioned on J06 as shown in Figure 4 7 5Ons 9 Hold the memory board by its edges and start to insert it into the slot guides On the baseboard locate the memory board connector Do not press in on the board yet Ease board into the slot guides
166. tem I O board set correctly If you received error messages refer to the Error Message section for information about error messages If the problem persists there may be a problem with the hard disk drive the optional controller board system I O board drive signal cable or LED Problem Solving 5 9 Error Messages The server status is displayed in 16 digits of alphanumeric characters on the liquid crystal display LCD on the front of the server Use this indication together with the status LED indications to solve problems that may occur while using your system 7 Note Record the indication of LCD before contacting your service representative An alarm indication is useful when maintaining the server Alarm Indication during POST Each time you turn on the system POST runs automatically During POST the test that is being executed is displayed on the LCD If the same code has been displayed for more than 5 minutes an occurrence of fatal error is assumed Record the code displayed on LCD then contact your service representative When an alarm that restricts operation such as degradation function or that can be recovered by re setup has occurred an error code is displayed on the LCD An error message is also displayed on the display unit Table 5 1 lists the error codes and messages you may see during POST Table 5 1 POST Error Codes and Messages Error Code and Message Explanation Action
167. tem has RAID pre cabled at the factory The RAID controller is installed in PCI slot 32 and is used to control the hard disk drives in the three hot swap hard drive cages The on board Ultra2 wide SCSI controller is used to control up to four removable media peripherals CD ROM and tape drives A 3 1 2 inch diskette drive is installed in the system and interfaces separately to the system I O board Figure A 1 illustrates the RAID and SCSI bus configuration Figure A 2 illustrates the internal RAID and SCSI bus cabling The RAID controller has three interface cables each of which is connected to a hard drive cage RAID channel 0 is connected to cage 3 channel 1 is connected to cage 2 and channel 2 is connected to cage 1 The Ultra2 wide SCSI interface cable is connected to the SCSI connector located just below the power connectors on the right side of the system I O board This cable connects to the rear of the CD ROM drive and other SCSI removable media peripherals if present The last drive on the daisy chain cable must have its internal SCSI terminator installed The on board SCSI controller also includes a connector located at the rear of the system for connecting external Ultra2 wide devices System Cabling A 3 I gt I gt gt MO DOVOZErP AL TOMMOOD gt
168. the access cover removed can damage system components For proper cooling and airflow always replace the access cover before powering on 4 2 Upgrading Your System Precautions The following warnings and cautions apply throughout this chapter Only a technically qualified person should integrate and configure the system The only procedures that can safely be done with the system power on is removing or installing hot swapping an SCA drive carrier assembly in one of the SCSI hot swap drive cages hot swapping a failed power supply or hot swapping a hot plug PCI board For any other procedures inside the system turn off system power and disconnect the AC power cord s A WARNING Before doing the procedures in this chapter make sure that your system is powered off and unplug all AC power cords Failure to disconnect power before opening your system can result in personal injury and equipment damage System power on off The DC push button on off switch a convex button on the front panel DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cords from wall outlets or power supply Hazardous conditions power supply Hazardous voltage current and energy levels are present inside the power supply There are no user serviceable parts inside it servicing should be done by technically qualified personnel Hazardous conditions devices amp cables Hazardous electrical condit
169. the system 3 22 Configuring Your System Upgrading Your System a Precautions Preparing Your System for Upgrade a Modifying the System I O Board a DIMMs Processors a Optional CPU Backboard Option Boards Power Supply a Removable Media Devices Hard Disk Drives This section contains step by step instructions for removal and installation of all the major system components When you disassemble the server note the orientation and placement of any cables or shielding that you remove A WARNING The DC push button on off switch on the front panel does not turn off system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before performing any procedures first power off the DC by pushing the power on off button located on the front panel Make sure your system is powered off and the AC power cord is unplugged from the system Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION The server management logic on the system board monitors system voltage changes When powering down your system you may experience a 1 to 5 second delay from the time you press the push button power on off switch and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with
170. tion card align the card so that the embossed logo on the card faces up Upgrading Your System 4 21 Figure 4 15 Aligning the Cartridge 11 Insert the cartridge into the guide rails of the retention module see Figure 4 16 and carefully push into the module until resistance is felt Check that it is firmly seated tabs should be closed A A Wik AN W Figure 4 16 Installing the Processor 4 22 Upgrading Your System 12 Reattach the retention arm as follows Align the end of the retention arm with a single alignment dot to the left and the end with the two dots to the right The dots should match corresponding dots on the cartridge or terminator board a Push the left end of the retention arm into its slot on the on the left side of the retention module Turn the retention arm to the right and snap it into place on the right side of the retention module 13 Install the required VRM modules single processor systems come with two VRM modules installed in VRM sockets and 2 As you add processors you need to install additional VRM modules For a second processor installa VRM module in socket 3 for a total of three VRM modules for two processors For a third processor install VRM module in sockets 4 and 5 for a total of five VRM modules for three processors For a fourth processor install a VRM module in socket 6 for a total of six VRM modules
171. ts tab see Figure 4 25 4 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 5 Remove the board from the expansion slot and place it in an antistatic wrapper 6 If you are replacing a board go to Installing an Option Board otherwise continue 7 Install an expansion slot cover over the vacant slot Secure the cover by pushing down on the cover tab see Figure 4 26 8 Replace the top and left side panels and power on the system 9 If you removed a non Plug and Play ISA option board run BIOS Setup Remove the ISA board configuration 4 32 Upgrading Your System Power Supply The following sections provide procedures for installing a power supply removing a power supply or swapping out a faulty power supply Installing a Power Supply Use this procedure to install a power supply into your system 1 2 Power off the system Slide the power supply into the chassis and tighten the thumbscrews see Figure 4 27 A that secures the power supply Connect the power cord to the AC wall outlet and to the input receptacle on the rear of the new power supply Power on the system Figure 4 27 Power Supply Upgrading Your System 4 33 Removing a Power Supply If the LED indicators on a power supply are lit it s recommended that power to the system be turned off before
172. u can then issue commands to the server and make various settings though this window There are two ways to open a server window Using a command Select Open from the File menu The Select a Server dialog box displays Select the server you want to remotely access Automatic connection If a server is set for automatic connection MWA opens a server window and connects to the server when a notification is received from the server Refer to Connection and Disconnection in the next section Connecting and Disconnecting the Server MWA is a pre boot management application MWA can be connected to a server only from the time the server is powered on or reset until the operating system is booted in the server Once a server is connected the remote control function displays the server screen in the server window at the management PC Most MWA functions can be executed only when a server is connected Connect to a server as follows Connect command Select Connect from the Pop up menu in the server window Setting automatic connection Select Properties from the Pop up menu in the server window The Server Properties dialog box displays Check Activate for RESET or POST Error alert on the Alert page After this setting is made MWA will automatically connect to the server each time a specified alert is reported from the server Disconnect a server from the management PC using one of the following commands Disconnect c
173. until it is just touching the connector on the baseboard 10 Be sure the ejector levers are extended so they can engage the chassis frame Press the board carefully but firmly into the baseboard connector to seat the board Close the ejectors on both sides of the memory board Be sure the ejector is firmly fastened in the chassis frame before closing the ejector 11 Fasten the right side of the support bracket into the chassis frame and swing the support bracket into position so that the rear edge of the memory boards fits snug against the bracket The support bracket is secured to the chassis by two fasteners Push in on the support panel fasteners until they click in the locked position 12 Replace the right side panel and turn on the system 13 Run the BIOS Setup to confirm the DIMMs are installed correctly 4 16 Upgrading Your System Removing DIMMs Remove DIMMs from their sockets as follows 1 Power off the system and remove the right side panel as described earlier in this chapter Remove the metal bracket supporting the memory board The support bracket is secured to the chassis by a pin Release the support bracket by pulling the two fasteners towards you listen for two clicks Grasp the left side of the support bracket and swing it away from the chassis to remove it Set the support bracket aside for later installation Open the ejectors on both sides of the memory board see Figure 4 9 Holding the mem
174. up Utility making the changes to BIOS necessary for server acceptance of MWA support Management PC Procedures Install MWA software on the management PC Configure and register SG information within MWA at the management PC Creating a Server System Generation Diskette SG For the management PC to connect with a server server system generation SG information must be configured and registered on MWA software running on the management PC In this procedure you will create a diskette containing your server s SG information In the following section you will register the SG information with MWA 1 Prepare a floppy disk formatted with MS DOS 2 Insert the ExPRESSBUILDER CD in the server s CD ROM drive and boot the server from the CD The EXPRESSBUILDER menu displays Select Custom Setup Select System Management Select Network Setup The Network setup program starts 01 007 Insert the floppy disk prepared in step 1 into the server s diskette drive press the ESC key C 4 Management Application Workstation Set the SG information as follows The items with marks must be entered Computer Name Enter the server name IP Address Enter the IP address of the server Subnet Mask Enter the subnet mask of the server Default Gateway Enter the IP address of the default gateway on the network Management PC 1 3 s IP Enter the IP address of the management
175. upport up to 12 hot swap bays for 3 1 2 inch Ultra2 wide SCSI 2 hard drives Configuration Constraints The system has four 5 1 4 inch half height bays accessible from the front These bays are convenient for diskette tape and CD ROM drives removable media Because of the EMI generated by hard drives the increased susceptibility to ESD and cooling requirements hard drives should not be installed in the 5 1 4 inch half height bays 1 4 System Overview Chassis Figure 1 1 shows the server front chassis features and controls IQ Hot Plug PCI slots Power LED Status LED Disk LED Key lock LCD panel Drive present Drive activity Drive status Left front door Right front door Casters 4 Four 32 bit hot swappable PCI slots When green power is present in system When off power is turned off power source is disrupted or system is in the sleep mode See Table 1 2 for alist and description of the system LEDs When green the system is OK See Table 1 2 for a list and description of the system LEDs When green internal disk drives are being accessed See Table 1 2 for a list and description of the system LEDs Secures both front external doors Displays information about BIOS and system failures error and diagnostic information Each drive has three LEDs visible above the bay from the front See Table 1 3 for a list of SCSI disk
176. ver FD Image File is checked A specified FD image file in the management PC becomes a remote drive for the server If an image file is set as a remote drive click the Create Copy Image File button to display the Create Copy Image File dialog box From there you can create an image file or copy one to a floppy disk If Read Only is checked one FD image file can be used by more than one server If Use Default Settings is checked this property is set to the value set by the Defaults command Default Server Properties Dialog Box From the Default Server Properties dialog box you can view and set basic properties of all servers If Use Default Settings in the Server Properties dialog box is checked the server property is set to the values set by the Defaults command Alert page Set MWA operation for each type of alert from a server Sound check MWA beeps when an alert is received from a server The server window of the server becomes active Activate check When an alert is received from a server the window of the server becomes active If Activate is checked for RESET or POST Error alert MWA attempts to connect to the server Remote Drive page A remote drive can be set for servers None check A remote drive is disabled Server s local drive can be used Floppy A check A floppy disk drive on the management PC becomes a remote drive for the server FD Image File check A specified FD image file
177. y only DIMM Bank 2 Status Normal Display only DIMM Bank 3 Status Normal Display only DIMM Bank 4 Status Normal Display only DIMM Bank 5 Status Normal Display only DIMM Bank 6 Status Normal Display only DIMM Bank 7 Status Normal Display only DIMM Bank 8 Status Normal Display only Clear DIMM Errors DIMM Error Pause CPU Reconfiguration Press Enter for menu CPU Reconfiguration CPU 1 Status CPU 2 Status CPU 3 Status CPU 4 Status CPU 5 Status CPU 6 Status CPU 7 Status CPU 8 Status Clear CPU Errors CPU Error Pause Press Enter to clear DIMM errors Enabled Enabled Normal Display only Normal Display only Normal Display only Normal Display only Normal Display only Normal Display only Normal Display only ee ee Normal Display only Press Enter Enabled Configuring Your System 3 7 Table 3 1 BIOS Setup Configurations Advanced Menu Normal Setting or Menu Parameter Name Display Only Your Configuration L3 Cache Reconfiguration Press Enter for menu L3 cache Reconfiguration Enabled CPU Box 1 Address Array Status Normal Data Array Status Normal CPU Box 2 Address Array Status Normal Data Array Status Normal Clear L3 cache Errors L3 cache Error Pause Peripheral Configuration Press Enter for menu Serial Port 1 Base I O Address Interrupt Serial Port 2 Base I O Address Interrupt Parallel Port Parallel Mode B
178. y the DIMM speed parameter Figure 3 3 shows the location of the jumpers The jumpers should be configured for 50ns default setting as shown in Figure 3 2 P02 P04 P14 P16 SA wega 0 em 0 eaa area SE Ea et Eee Figure 3 2 Memory Board Jumpers Configuring Your System 3 19 Configuring System I O Board Switches and Jumpers The system I O board jumpers enable you to set specific operating parameters for your system Figure 3 3 shows the location of the jumpers Table 3 5 lists the system I O board switches and jumpers and their factory default settings Figure 3 3 System I O Board Switches and Jumpers 3 20 Configuring Your System Table 3 5 System I O Board Jumper Configurations Figure 3 3 Factory Your Callout Description Option Jumper Setting Default Setting A Reserved None 10H5 1 2 1 2 1 2 Required on 10H8 1 2 1 2 1 2 factory 10H9 1 2 1 2 1 2 default 1 2 10H11 1 2 1 2 1 2 10J 1 2 1 2 1 2 10J1 1 2 1 2 1 2 B Reserved None 10J2 1 2 1 2 1 2 Requiredon 10J4 1 2 1 2 1 2 factory 10J6 default 1 2 BIOS Disable 10K3 1 2 1 2 1 2 Flash R

NEC Express5800/HV8600 User's Guide

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