Motorola C290 User's Manual
Contents
1. 1 Press gt 5 Settings gt Sounds Ringtones Select Text Message or Voicemail and press amp The list of preprogrammed ringtones are displayed Use your navigation key to scroll through the available ringtones To hear a ringtone press Listen 0 Press Assign Volume You can adjust your phone s volume settings to suit your needs and your environment 1 2 Press gt 8 Settings gt Sounds gt Volume Select Ringtones Messaging Calendar Alarm Applications Power On Key Beep Voice Call or Speakerphone and press Using the navigation key choose a volume level and press Done 0 You can adjust the ringtones volume in standby mode or the earpiece volume during a call by using the volume key on the left side of your phone Alert notification Your phone can alert you with an audible tone when you change service areas once a minute Customize 27 during a voice call or when a call has been connected 1 Press gt 85 Settings gt Sounds gt Alerts 2 Select Service Service Change Minute Beep Call Lost or Connect Call Connect and press 3 Select On or Off and press Silence all There may be times when you need to silence your phone entirely The phone s Silence All option allows you to mute all sounds without turning your phone off To activate Silence All With the phone open press and hold the volume key down in standby mode The screen w2. How to Obtain Warranty Service or Other Information USA Phones 1 800 734 5580 Pagers 1 800 548 9954 Two Way Radios and Messaging Devices 1 800 353 2729 All Products 1 800 461 4575 Canada Warranty A17 TIY 1 888 390 6456 For Accessories and Software please call the telephone number designated above for the product with which they are used You will receive instructions on how to ship the Products Accessories or Software at your expense to a Motorola Authorized Repair Center To obtain service you must include a a copy of your receipt bill of sale or other comparable proof of purchase b a written description of the problem c the name of your service provider if applicable d the name and location of the installation facility if applicable and most importantly e your address and telephone number What Other Limitations Are There ANY IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY OTHERWISE THE REPAIR REPLACEMENT OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED IN NO EVENT SHALL MOTOROLA BE LIABLE WHETHER IN CONTRACT OR A18 Warranty TORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHAS
3. Your mobile device contains a transmitter and receiver When it is ON it receives and transmits RF energy When you communicate with your mobile device the system handling your call controls the power level at which your mobile device transmits Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy Operational Precautions For optimal mobile device performance and to be sure that human exposure to RF energy does not exceed the The information provided in this document supersedes the general safety information in user s guides published prior to May 1 2006 guidelines set forth in the relevant standards always follow these instructions and precautions External Antenna Care If your mobile device has an external antenna use only a Motorola supplied or approved replacement antenna Use of unauthorized antennas modifications or attachments could damage the mobile device and or may result in your device not complying with local regulatory requirements in your country DO NOT hold the external antenna when the mobile device is IN USE Holding the external antenna affects call quality and may cause the mobile device to operate at a higher power level than needed Product Operation When placing or receiving a phone call hold your mobile device just like you would a landline phone If you wear the mobile device on your body
4. your dated sales receipt to confirm warranty status Thank you for choosing a Motorola product Registration A9 Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada The Governments of the United States of America and Canada may restrict the exportation or re exportation of this product to certain destinations For further information contact the U S Department of Commerce or the Canadian Department of Foreign Affairs and International Trade Export law Wireless The New Recyclable Your wireless mobile device can be recycled Recycling your mobile device reduces the amount of waste disposed in landfills and allows recycled materials to be incorporated into new products The Cellular Telecommunications Industry Association CTIA and its members encourage consumers to recycle their mobile devices and have taken steps to promote the collection and environmentally sound recycling of end of life devices As a mobile device user you have an important role in ensuring that this device is recycled properly When it comes time to give this mobile device up or trade it in for a new one please remember that the mobile device the charger and many of its accessories can be recycled It s easy To learn more about CTIA s Recycling Program for Used Wireless Devices please visit us at recycling motorola young america com index html Recycling A
5. Software Products Covered Length of Coverage Ninety 90 days from the date of purchase Software Applies only to physical defects in the media that embodies the copy of the software e g CD ROM or floppy disk Exclusions Software Embodied in Physical Media No warranty is made thatthe software will meet your requirements or will work in combination with any hardware or software applications provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected Software NOT Embodied in Physical Media Software that is not embodied in physical media e g software that is downloaded from the internet is provided as is and without warranty Who Is Covered This warranty extends only to the first consumer purchaser and is not transferable What Will Motorola Do Motorola at its option will at no charge repair replace or refund the purchase price of any Products Accessories or Software that does not conform to this warranty We may use functionally equivalent reconditioned refurbished pre owned or new Products Accessories or parts No data software or applications added to your Product Accessory or Software including but not limited to personal contacts games and ringtones will be reinstalled To avoid losing such data software and applications please create a back up prior to requesting service
6. USB port on your keyboard or bus powered USB hub Typically USB high power ports are located directly on your computer Note If you connect your phone to a low power USB port the computer may not recognize your phone Make sure both your phone and the computer are turned on TTY operation A TTY teletypewriter also known as a TDD or Text Telephone is a telecommunications device that allows people who are deaf hard of hearing or who have speech or language disabilities to communicate by telephone 16 Main Attractions Your phone is compatible with select TTY devices Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission Your phone and TTY device will connect via a special cable that plugs into your phone s headset jack If this cable was not provided with your TTY device contact your TTY device manufacturer to purchase the connector cable When establishing your Unlimited by Boost Service please call Boost Customer Service via the state Telecommunications Relay Service TRS by first dialing 7 1 1 N Then provide the state TRS with this number TBD Note Use a TSB 121 compliant cable provided by the TTY manufacturer to connectthe TTY device to your phone Note Setthe phone to level 4 middle setting for proper operation If you experience a high number of incorrect characters adjust the volume as needed to minimize the error rate Note For optima
7. always place the mobile device in a Motorola supplied or approved clip holder holster case or body harness If you do not use a body worn accessory supplied or approved by Motorola Safety Information A1 keep the mobile device and its antenna at least 2 5 centimeters 1 inch from your body when transmitting When using any data feature of the mobile device with or without an accessory cable position the mobile device and its antenna at least 2 5 centimeters 1 inch from your body Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines For a list of Motorola supplied or approved accessories visit our Web site at www motorola com RF Energy Interference Compatibility Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded designed or otherwise configured for RF energy compatibility In some circumstances your mobile device may cause interference with other devices Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so These locations include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy In an aircraft turn off your mobile device whenever instructed to do so by airline staff If your mobile device A2 Safety Information offers an airplane mode or
8. and press Send left softkey You may also scroll down to enter a message callback number and or change the message priority to Urgent Features send preset messages Preset messages make sending text messages to your friends family and coworkers easier than ever Press gt 4 Messaging gt Text Messaging Preset Messages Select New Preset Msg and press or Scroll to a message to edit press Options C select Edit and press Enter your new message or changes and press Press Save to save the preset message Personalize Features language Set menu language gt 8 Settings gt Others gt Language screensaver Change the screen that appears when you turn on your phone gt 8 Settings gt Display gt Screensaver backlight time length Select how long the display screen and keypad are backlit after any keypress is made gt 89 Settings gt Display gt Backlight Control Other Features 37 Features menu style Show the main menu as graphic icons or as a text based list 8 Settings Display Menu Style clock display display you phone s clock in analog mode or digital mode 8 Settings Display Clock Type Select Analog or Digital then press 38 Other Features Hands free Note The use of wireless phones while driving may cause distraction Discontinue a call if you can t c
9. rating equal to four is considered usable Thus if you use an M3 phone with a M3 hearing aid you will have a combined rating of six for excellent use This methodology applies equally for T ratings More information about hearing aid compatibility may be found at www motorola com accessibility www fcc gov www fda gov and www hearingloss org learn cellphonetech asp Hearing Aids A7 Information from the World Health Organization Present scientific information does not indicate the need for any special precautions for the use of mobile phones If you are concerned you may want to limit your own or your children s RF exposure by limiting the length of calls or by using hands free devices to keep mobile phones away from your head and body Source WHO Fact Sheet 193 Further information http www who int peh emf A8 WHO Information Product Registration Online Product Registration direct motorola com hellomoto Motosupport source registration asp Product registration is an important step toward enjoying your new Motorola product Registering helps us facilitate warranty service and permits us to contact you should your product require an update or other service Registration is for U S residents only and is not required for warranty coverage Please retain your original dated sales receipt for your records For warranty service of your Motorola Personal Communications Product you will need to provide a copy of
10. 11 California Perchlorate Label Some mobile phones use an internal permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate In such cases California law requires the following label Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate There is no special handling required by consumers A12 Perchlorate Label Smart Practices While Driving Drive Safe Call Smart SM Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive Always obey them The use of these devices may be prohibited or restricted in certain areas Go to www motorola com callsmart for more information Your mobile device lets you communicate by voice and data almost anywhere anytime wherever wireless service is available and safe conditions allow When driving a car driving is your first responsibility If you choose to use your mobile device while driving remember the following tips e Get to know your Motorola mobile device and its features such as speed dial and redial If available these features help you to place your call without taking your attention off the road When available use a hands free device If possible add an additional layer of convenience to your mobile device with one of the many Motorola Original hands free accessories available today Position your mobile device wi
11. 69 zm 6 Battery Strength Charge 2 Digital 7 Ring Analog Style 3 In Use 8 Message 4 Roam Amt Messaging Waiting 9 AL Indicator 5 Accessory Attached 1 Signal Strength Indicator Vertical bars show the strength of the network connection You can t make or receive calls when 1 or 0 shows Digital Analog Signal Indicator Shows whether you are receiving digital or analog signal In Use Indicator Shows that a callis in progress Other indicators can include f datebook alarm g packet data ia status secure voice privacy data Roam Indicator Shows when your phone is using a network outside your home network Accessory Indicator Shows when your phone is charging or is plugged into a data connector Battery Charge Indicator Vertical bars show the battery charge level Recharge the battery when your phone shows Low Battery Ring Style Indicator Shows the ring style setting 9 Loud 808 Vibrate A Soft Vibe amp Ring amp Silent Message Indicator Shows when you receive a text message Indicators can include 710 textand Em voicemail voicemailmessage message ALI Indicator Shows the status of the automatic location information feature ALI on amp ALI off Basics 19 Text entry Some features let you enter text Your phone provides convenient ways to enter words letters punctuation and numb
12. Boost Mobile C290 CDMA Handset User s Guide Getting Started Introduction Welcome to Boost Mobile With your new Unlimited by Boost service you ll get the best in unlimited calling With Unlimited by Boost V you get Unlimited Local and Long Distance Calling Large Home Calling Areas Quality Nationwide Network To welcome you to Unlimited by Boost you ll also receive the first month of service for free when you activate your new phone This Getting Started Guide will give you everything you need to know about how to get your Unlimited by Boost service up and running fast This guide contains information on Activating your Unlimited by Boost service Your Boost c290 phone features and navigation Basic functions of your Boost c290 phone Contact information and Boost Mobile Tips For more information about your c290 mobile phone please refer to your Boost Mobile User s Guide available at boostmobile com Important Before using your phone please read the Terms and Conditions of Service Driving Tips and Safety and General Information Activating Your Service Now that you have your phone call Unlimited by Boost 1 877 TLK MORE 1 877 855 6673 to get set up Once you ve activated your service you can begin your unlimited talk as long as you continue to pay your monthly balance If your account is interrupted or suspended you have 30 days before your account is canc
13. Call key to listen to the message To check voice mail messages Press gt Messaging gt Voice Mail Enter your four digit unlock code if necessary and press the key Note You can t store a p pause w wait or n number character in this number If you want to store a voice mail number with these characters create a Contacts entry for it Then you can use the entry to call your voice mail Calls 33 Other Features Advanced calling Features Voice Command To make a call with Voice Command 1 Press and you ll hearthe Ready prompt 2 After the Ready prompt simply say in a natural voice Call and the name of the person or the number you d like to call For example you can say Call Jane Smith at work Call John Baker on the mobile phone Call 555 1234 or Call Bob Miller Features Your request will be repeated and you will be asked to verify Say Yes to call the number or person The number will automatically be dialed Keep in mind that Voice Command recognizes not only your voice but any voice so that others can experience the same convenience ifthey use your phone 34 Other Features Contacts Features Set Ringtone ID for a Contacts entry Features Assign a Ringtone to an entry Edit or delete a Contacts entry J Display a Contacts inin 2 Press OPTIONS 3 Highlight Edit and press The contact details are displaye
14. Code message 23 F flip 14 G greeting 37 H handsfree speaker 23 headset 38 home screen 18 in use indicator 19 Incoming Call message 31 iTAP text entry mode 20 L language 37 lock application 40 phone 24 side keys 24 Low Battery message 19 M make a call 14 menu 38 menu icons 38 message 36 message indicator 19 Missed Calls message 30 music 40 41 N navigation key 11 23 0 optional accessory 11 optional feature 11 P passwords See codes personalize 37 phonebook 35 photo 40 41 picture 40 41 picture ID 31 power key 13 R received calls 30 recent calls 30 redial 30 return a call 30 ring style indicator 19 ringer volume 22 ringtone 40 41 ringtone ID 35 ringtone setting 26 27 roam indicator 19 S security code 23 send key 14 signal strength indicator 18 SMS Text Messaging 36 37 softkeys 18 speakerphone 38 T tap text entry mode 21 text entry 20 45 text message 36 TTY operation 16 17 turn on off 13 U unlock application 40 phone 23 24 side keys 24 unlock code 23 24 USB cables 15 V voicemail 32 voicemail message indicator 19 32 volume 22 46 MOTOROLA Important Safety and Legal Information Safety and General Information This section contains important information on the safe and efficient operation of your mobile device Read this information before using your mobile device Exposure to Radio Frequency RF Energy
15. E PRICE OF THE PRODUCT ACCESSORY OR SOFTWARE OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state or from one jurisdiction to another Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software Motorola software may only be copied into used in and redistributed with the Products associated with such Motorola software No other use including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola is permitted
16. a few seconds or until the screen lights up to turn on your phone 4 Press the key to select Motorola Inc Consumer Advocacy Office 1307 East Algonquin Road Schaumburg IL 60196 www hellomoto com Certain mobile phone features are dependent on the capabilities and settings of your service provider s network Additionally certain features may not be activated by your service provider and or the provider s network settings may limit the feature s functionality Always contact your service provider about feature availability and functionality All features functionality and other product specifications as well as the information contained in this user s guide are based upon the latest available information and are believed to be accurate atthe time of printing Motorola reserves the right to change or modify any information or specifications without notice or obligation MOTOROLA and the Stylized M Logo are registered in the US Patent amp Trademark Office All other product or service names are the property of their respective owners Java and all other Java based marks are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries Motorola Inc 2007 Manual Number 6809510A38 Call History Contacts Messaging Send Message Text Messaging Voicemail Settings Menu Map amp e Menu Map Web 65 Tools My Content Voice Records Contacts 89 Setti
17. battery keep it uncharged in a cool dark dry place Never expose batteries to temperatures below 10 C 14 F or above 45 C 113 F Always take your phone with you when you leave your vehicle 15 normal for batteries to gradually wear down and require longer charging times If you notice a change in your battery life itis probably time to purchase a new battery ew Contact your local recycling center for a proper battery disposal Warning Never dispose of batteries in a fire because they may explode Turn it on amp off To turn on your phone press and hold 2 for a few seconds or until the display turns on If prompted enter your four digit nlack ehd To turn off your phone press and hold s for two seconds Essentials 13 Make a call Enter a phone number and press to make a call To hang up close the flip or press Answer a call When your phone rings and or vibrates just open the flip or press E to answer To hang up close the flip or press Store a phone number You can store a phone number in Contacts 1 Press gt Contacts gt Add New Entry 2 Enter a name for the new entry and press Each entry s name can contain 24 characters 14 Essentials 3 Enter the number for the entry and press Select a type for the entry Mobile Home Work Pager or Other and press 5 To change the speed dial number highlight
18. d Display a Contacts entry Press OPTIONS Highlight Edit and press amp The contact details are displayed AR 4 Use your navigation key to scroll right or Highlight the part of the entry you wish to edit left to the tab with the Assign Ringtone press the navigation key left or right to tions change tabs and up or down to select details eee on each tab and press 5 Scroll down to Assign Ringtone and Add and or edit the desired information and press MR press 6 Use your navigation key to scroll through available files To hear a ringtone press Listen 7 Highlight your desired ringtone and press 8 Press Save to save the entry Other Features 35 Messages Features When you receive a text message it will automatically appear on your phone s main display screen Use your navigation key to scroll down and view the entire message If the message is urgent the message icon blinks in your display read messages 36 Other Features Features reply to messages 1 While the message is open select Reply 2 Compose your reply or use the preset messages Totype a message use your keypad to enter your message Use the right softkey to select a character input mode Tousea preset message press Options select Insert Preset Msg highlight your desired message and press the Send key 3 Review your reply
19. damage cracks scratches etc to the surface of the product resulting from misuse b contact with liquid water rain extreme humidity or heavy perspiration sand dirt or the like extreme heat or food c use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to A16 Warranty abnormal usage or conditions or d other acts which are not the fault of Motorola are excluded from coverage Use of Non Motorola Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products Accessories Software or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alteration or modification in any way by someone other than Motorola or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or obliterated b broken seals or that show evidence of tampering c mismatched board serial numbers or d nonconforming or non Motorola housings or parts are excluded from coverage Communication Services Defects damages or the failure of Products Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage
20. e or more ofthe following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Hearing Aid Compatibility with Mobile Phones A number of Motorola phones have been tested for hearing aid compatibility When some wireless phones are used with certain hearing aids users may detect a noise which can interfere with the effectiveness of the hearing aid Some hearing aids are more immune than others to this interference noise and phones can also vary in the amount of interference noise they may generate ANSI standard C63 19 was developed to provide a standardized means of measuring both mobile phone and hearing aids to determine usability rating categories for both Ratings have been developed for mobile phones to assist hearing aid users find phones that may be compatible with their hearing aid Not all phones have been rated for compatibility with hearing aids Phones that have been rated have a label with the rating s located on the box and at www motorola com iden These ratings are not guarantees of compatibility Results will vary depending on the user s hearing aid and individual type and degree of hearing loss If a hearing aid is particularly vulnerable to interference even a ph
21. eled If that happens you ll need to open a new account you will be charged 15to reactivate We ll even send you reminders via email or text message to let you know your payment is due 1 Charge your Battery Your Boost c290 comes with a Lithium lon battery and charger Remove the battery from the original packaging Charge your phone after attaching the battery See page 12 for more information on batteries 2 Locate your Activation Number The 11 digit ESN activation number is located on the outside box label 3 Get Connected Call Unlimited by Boost Customer Care at 1 877 TLK MORE 1 877 855 6673 4 Get your Personal Phone Number You will receive a 10 digit personal telephone number from your Unlimited by Boost Customer Care Representative See page 25 for information on Wireless Local Number Portability of your existing wireless number from another carrier Left Soft Key Perform function in lower left display 4 Way Navigation Key Center From home screen open main menu Right Soft Key Perform function in lower right display Web Key Power amp End Key Turn phone on off end calls exit menu System Back Key Key n menus amp lists press to select highlighted option Home Screen Main Menu Press the Navigation Key up down left or right O to highlight a menu feature Press the key to open the Main Menu Press and hold the Power Key 2 for
22. er Portability Bringing Your Phone Number From Another Carrier Please contact Boost Customer Care for information about this service Boost M Customer Care Boost Customer Care 1 877 TLK MORE 1 877 855 6673 or dial 611 from your c290 phone Boost Mobile Services 25 Customize Ringtones Ringtones help you identify incoming calls and messages You can assign ringtones to individual Contacts entries types of calls and types of messages Preprogrammed include a variety of Ringtones standard ringtones and familiar music Vibrating alerts you to calls or Ringtones messages without disturbing others Downloaded can be downloaded right Ringtones to your phone 26 Customize select ringtone for voice calls Your phone provides a variety of ringtone options that allow you to customize your ring and volume settings These options allow you to identify incoming calls by the ring Find it Press gt 89 Settings gt Sounds gt Ringtones 1 Select Call with ID or Call without ID and press r The list of preprogrammed ringtones are displayed 2 Use your navigation key to scroll through the available ringtones To hear a ringtone press Listen 0 3 Press Assign 0 If you want to hear a unique ringtone whenever you are roaming you can press gt 88 Settings gt Sounds Ringtones Roam Ringtone and choose Distinct Select ringtones for messages To select a ringtones for messages
23. ers whenever you are prompted to enter text for example when adding a Contacts entry or when using Mail and SMS Text Messaging To change the character input mode When you display a screen where you can enter text press the right softkey Cy to change the character input mode Select one of the following options entry modes English entering system that lets you enter a word with fewer keypresses Word Enter text using a predictive text 20 Basics entry modes Multi Tap Cycle through the alpha characters associated with the letters on the keypad Numbers Enter numbers by pressing the numbers on the keypad Symbols Enter symbols Word Enter Spanish text using predictive Spanish text like Word English Insert Enter preprogrammed messages Preset Msg When entering text press the Shift key to change letter capitalization Abc ABC abc Word English mode Word English Text Input lets you enter text into your phone by pressing keys just once per letter Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word The word may change as you type To enter a word using Word English Text Input Select the Word English character input mode Press the corresponding keys once per letter to enter a word for example to enter the word Bill press 2 45 5 If you make a mistake press to erase a si
24. ess otherwise provided for below Length of Coverage One 1 year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below Decorative Accessories and Cases Decorative covers bezels PhoneWrap covers and cases Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product Monaural Headsets Ear buds and boom headsets that transmit mono sound through a wired connection Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product Warranty A15 Products Covered Length of Coverage Consumer and Ninety 90 days from the Professional date of purchase by the first Two Way Radio consumer purchaser of the Accessories product Products and The balance of the original Accessories that warranty or for ninety 90 are Repaired or days from the date returned to Replaced the consumer whichever is longer Exclusions Normal Wear and Tear Periodic maintenance repair and replacement of parts due to normal wear and tear are excluded from coverage Batteries Only batteries whose fully charged capacity falls below 8096 of their rated capacity and batteries that leak are covered by this limited warranty Abuse amp Misuse Defects or damage that result from a improper operation storage misuse or abuse accident or neglect such as physical
25. f the volume keys the smart speakerphone key and the voice key Press gt 85 Settings gt Security gt Lock Side Keys If necessary enter your four digit unlock code and press the OK key Then select Unlocked Flip Closed Only or Always Locked Lock amp unlock phone You can lock your phone to keep others from using it To lock or unlock your phone you need the four digit unlock code To manually lock your phone Press gt 89 Settings gt Security gt Phone Lock Lock Now Enter the four digit unlock code then press the OK key 24 Basics To automatically lock your phone whenever you turn it off Press gt 89 Settings gt Security gt Phone Lock Automatic Lock Enter the four digit unlock code press the OK key then select On Note You can make emergency calls on a locked phone A locked phone still rings or vibrates for incoming calls or messages but you need to unlock it to answer Boost Mobile Services Accessories Your phone comes with a BT60 Lithium lon Battery and travel charger Various accessories are available for use with your c290 phone cases vehicle power charger data cables Hands Free accessories and more To order additional accessories go to www boostmobile com or call 1 877 TLK MORE 1 877 855 6673 You can also contact your Boost Authorized Dealership For information on Boost retail store locations go to www boostmobile com Wireless Local Numb
26. formation 28 Calls veto era 30 Turn off a call alert 30 Recent calls 30 Redial 30 Return a call 30 Caller ID 31 Emergency calls 31 Speed dial 31 Voice mail 32 Other Features 34 Advanced calling 34 Contacts 35 Messages 36 Personalize 37 Hands free 30 Phone tools 39 Security 40 My content 40 Service amp Repairs 42 Use and Care To care for your Motorola phone please keep it away from liquids of any kind dust and dirt x Xe J Don t expose your phone to water rain Don t expose your phone to dust dirt extreme humidity sweat or other sand food or other inappropriate moisture materials extreme heat or cold cleaning solutions Avoid temperatures below 10 C 14 F or To clean your phone use only a dry soft above 45 C 113 F cloth Don t use alcohol or other cleaning solutions x microwaves the ground Don ttry to dry your phone in a microwave Don t drop your phone oven M 10 Essentials CAUTION Before using the phone for the first time read the Important Safety and Legal Information included in the gray edged pages at the back of this guide 2 Press the navigation key to scroll to 39 Settings and press the center key to select it 3 Press
27. ful when handling a charged battery particularly when placing it inside a pocket purse or other container with metal objects Use only Motorola Original batteries and chargers Caution To avoid risk of personal injury do not dispose of Safety Information A3 your battery in a fire Your battery charger or mobile device may contain symbols defined as follows Symbol Definition Important safety information follows Do not dispose of your battery or mobile device a fire ae Your battery or mobile device may 2 require recycling in accordance with local laws Contact your local regulatory authorities for more information N Do not throw your battery or mobile device in the trash Your mobile device contains an internal lithium ion battery Li lon BATT Do not let your battery charger or T mobile device get wet Listening at full volume to music or A voice through a headset may damage your hearing A4 Safety Information Choking Hazards Your mobile device or its accessories may include detachable parts which may present a choking hazard to small children Keep your mobile device and its accessories away from small children Glass Parts Some parts of your mobile device may be made of glass This glass could break if the product is dropped on a hard surface or receives a substantial impact If glass breaks do not touch or attempt to remove S
28. ill briefly display Silence All To deactivate Silence All 28 Customize Press the volume key up repeatedly to select a desired volume level Time Choose whether you want your phone s clock to be displayed in analog mode or digital mode To change the clock s appearance on the standby screen 1 Press gt 85 Settings gt Display gt Standby Display gt Clock Type 2 Select Analog or Digital then press Hide or show location information Your phone is equipped with a Location feature for use in connection with location based services that may be available in the future The Location feature allows the network to detect your position Turning Location off will hide your location from everyone except 911 Turning Location on will allow the network to detect your position using GPS technology making some Boost Mobile applications and services easier to use Turning Location off will disable the GPS location function for all purposes except 911 but will not hide your general location based on the cell site serving your call No application or service may use your location without your request or permission GPS enhanced 911 is not available in all areas To enable your phone s Location feature 1 Press 88 Settings gt Location The Location disclaimer is displayed Read the disclaimer and press Select On or Off press Customize 29 Calls Turn off a call alert You can press
29. is device by the user Any changes or modifications could void the user s authority to operate the equipment See 47 CFR Sec 15 21 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation See 47 CFR Sec 15 19 3 If your mobile device or accessory has a USB connector or is otherwise considered a computer peripheral device whereby it can be connected to a computer for purposes of transferring data then it is considered a Class B device and the following statement applies This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a A6 FCC Notice particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correctthe interference by on
30. l performance your phone should be atleast 12 inches 30 centimeters from the TTY device Placing the phone too close to the TTY device may cause high error rates set TTY mode When you set your phone to a TTY mode it operates in that mode whenever the TTY device is connected Press 8 8 9 from standby mode An informational message is displayed Press Select one of the following Options and press option Disable Disable TTY VCO and HCO modes ITY Transmit and receive TTY characters option vco Receive TTY characters but transmit by speaking into microphone HCO Transmit TTY characters but receive by listening to earpiece When your phone is in a TTY mode your phone displays the international TTY mode the international TTY symbol and the mode setting during an active TTY call return to voice mode To return to standard voice mode select Disable from the Options menu Main Attractions 17 Basics Display The home screen shows when you turn on the phone To dial a number from the home screen press number keys and Note Your home screen may look different Ya Sg Boost Mobile 1 51pm Time Date 105 24 06 Left Soft Contacts Messaging Right Soft Key Label Key Label Soft key labels show the current soft key functions 18 Basics Status indicators can show at the top of the home screen 1 Signal
31. limit established by each government for safe exposure The tests are performed in positions and locations e g at the ear and worn on the body eported to the FCC and available for review by Industry Canada The highest SAR value for this model phone when tested for use at he ear is 1 53 W kg and when worn on the body as described in his user guide is 0 79 W kg Body worn measurements diffe among phone models depending upon available accessories and egulatory requirements While there may be differences between the SAR levels of various phones and at various positions they all meet the governmental requirements for safe exposure Please note that improvements to his product model could cause differences in the SAR value for er products in all cases products are designed to be within the guidelines e SAR Data 43 Index A accessories 11 25 38 accessory indicator 19 alarm clock 39 alert set 26 27 28 turn off 22 30 ALl indicator 19 animation 40 41 answer a call 14 B backlight 37 battery 12 extending battery life 13 battery indicator 19 44 C cables 15 calculator 39 calendar 40 call answer 14 end 14 make 14 caller ID 31 car kit 38 center key 23 center select key 11 codes 23 24 Customize Time 28 D dial a phone number 14 dialed calls 30 display 18 E earpiece volume 22 emergency number 31 end a call 14 end key 14 Enter Unlock
32. multiple power reach the network Before a phone model is available for sale to the p levels so as to use only the power required to n general the closer you are to a wireless base station the lower the power output blic in the U S radio f Commi regula guideli general population The guidelines are based on standards tha were developed by independent scientific organizations through periodi standa the sa The ex of measurement known as the Specific Absorption Rate or SAR The SAR limit set by he FCC and by the Canadian authori standa equency RF energy set by the Federal Communications ssion FCC of the U S Government and by the Canadian ory authorities These limits are part of comprehensive nes and establish permitted levels of RF energy for the c and thorough evaluation of scientific studies The rds include a substantial safety margin designed to assure ety of all persons regardless of age or health posure standard for wireless mobile phones employs a unit egulatory ties is 1 6 W kg Tests for SAR are conducted using rd operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR and Canada it must be tested and certified to the FCC and Industry Canada that it does not exceed the
33. ngle character Press and hold to delete an entire entry If the word you want is not displayed after you have entered all the letters press the navigation key down to scroll through other word options A pop up list appears with the word options To keep this pop up list from appearing press gt 88 Settings gt Others gt Text Input gt Word Pop up List gt Manual rather than Automatic To accept a word and insert a space press To accept a word completion such as Billion when you entered Bill press the navigation key right To turn word completion on or off press gt 8 Settings gt Others gt Text Input gt Word Completion gt On or Off Multi Tap mode To enter characters by tapping the keypad Select the Multi Tap mode Press the corresponding keys repeatedly until the desired letter appears For example to enter the word Bill press 2 twice 4 three times 5 three times and 5 three times again If you make a mistake press to erase a single Basics 21 character Press and hold to erase an entire word By default the first letter of an entry is capitalized and the following letters are lowercased After a character is entered the cursor automatically advances to the next space after two seconds or when you enter a character on a different key Characters scroll in the following order characters 1 1 9 amp 10 gt l
34. ngs seenextpage Settings Sounds Displa Ringtones Volume Alerts Screensaver Standby Display Backlight Control Status Light Greeting Banner Menu Style Assign Keys Set Time Date Incoming Calls Roaming Set Mode Call Guard Data Roam Guard Location On Off Security Phone Lock Lock Contacts Lock Boost Limit Use Special Numbers Erase Contacts Erase Downloads Reset Phone Others Language Answer Options Speed Dial Abbreviated Dial Auto Redial Airplane Mode TTY Text Input Update Phone SW ecc Phone Info MyPhone Version Advanced Menu Map 7 Contents Getting Started 1 Introduction 1 Activating Your Service 2 Essentials 11 About this guide 11 Battery 12 Turn it on amp off 13 Make a call 14 Answer a call 14 Store a phone number 14 Main Attractions 15 Send message 15 Cable connections 15 TTY operation 16 Basics 18 Display 18 Text entry 20 Codes amp passwords Lock unlock side keys Lock amp unlock phone Boost Mobile Services Wireless Local Number Portability Bringing Your Phone Number From Boost Customer Care 25 Alert notification 2 Silence all 28 28 Hide show location in
35. oncentrate on driving Additionally the use of wireless devices and their accessories may be prohibited or restricted in certain areas Always obey the laws and regulations on the use of these products Features speakerphone 2 Activate the speakerphone during a call Press and hold the smart speakerphone key or press Options Speaker On Features auto answer car kit or headset Automatically answer calls when connected to a car kit or headset gt 88 Settings gt Others gt Answer Options gt Auto Phone tools Features calculator gt amp Tools gt Calculator set alarm gt amp Tools gt Alarm Clock Select one of these options Alarm 1 Alarm 2 Alarm 3 Alarm 4 Alarm 5 and press Turn the alarm on or off by highlighting the On Off field and pressing e Select On or Off and press turn off alarm When an alarm occurs To turn off the alarm press the Dismiss key or END 2 Other Features 39 Features add new calendar event gt Calendar Scroll to the day and press then press Options gt Add Security see calendar event gt Calendar To see event details scroll to the day and press 9 To edit event details scroll to the day and press Scroll to the event and press View then press the Edit key Features lock feature 8 Settings Securit
36. one with a higher rating may still cause unacceptable noise levels in the hearing aid Trying outthe phone with your hearing aid is the best way to evaluate it for your personal needs M Rating Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to generate less interference to hearing aids than unrated phones M4 is the better or higher of the two ratings On those models with an extendable antenna this rating is determined only with the antenna extended T Rating Phones rated T4 meet FCC requirements and are likely to be more usable with a hearing aid s telecoil T Switch or Telephone Switch than unrated phones T4 is the better or higher of the two ratings On those models with a telecoil mode setting this rating is determined only with the phone so set For setting instructions see Features for the Hearing Impaired in the section entitled Advanced Calling Features Note that not all hearing aids have telecoils in them Hearing aids may also be measured for immunity to interference from wireless phones and may have ratings similar to wireless phones Ask your hearing healthcare professional for the rating of your hearing aid Add the rating of your hearing aid and your phone to determine the estimated usability Anycombined rating equal to or greater than six offers excellent use Anycombined rating equal to five is considered normal use Anycombined
37. r answering a call if driving conditions so require Responsible driving practices can be found in the Smart Practices While Driving section at the end of this guide and or at the Motorola Web site www motorola com callsmart Operational Warnings Obey all posted signs when using mobile devices in public areas such as health care facilities or blasting areas Automobile Air Bags Do not place a mobile device in the air bag deployment area Potentially Explosive Atmospheres Areas with potentially explosive atmospheres are often but not always posted and can include fueling areas such as below decks on boats fuel or chemical transfer or storage facilities or areas where the air contains chemicals or particles such as grain dust or metal powders When you are in such an area turn off your mobile device and do not remove install or charge batteries In such areas sparks can occur and cause an explosion or fire Damaged Products If your mobile device or battery has been submerged in water punctured or subjected to a severe fall do not use it until you take it to a Motorola Authorized Service Center Do not attempt to dry it with an external heat source such as a microwave oven Batteries and Chargers If jewelry keys beaded chains or other conductive materials touch exposed battery terminals this could complete an electrical circuit short circuit become very hot and could cause damage or injury Be care
38. rgency mode Your phone exits Emergency mode five minutes after you end the emergency call Speed dial You can store up to 500 numbers in your phone s speed dial memory to make contacting friends and family easier With this feature you can dial speed dial entries using one keypress for locations 1 9 two keypresses for locations 10 99 and three keypresses for locations 100 500 Calls 31 For Speed Dial locations 1 9 One Touch Dialing Press and hold the appropriate key for approximately two seconds The display confirms that the number has been dialed when it shows Calling For Speed Dial locations 10 99 Two Touch Dialing 1 Press the first digit 2 Press and hold the second digit for approximately two seconds The display confirms that the number has been dialed when it shows Calling For Speed Dial locations 100 500 Three Touch Dialing Press the first two digits Press and hold the third digit for approximately two seconds The display confirms that the 32 Calls number has been dialed when it shows Calling Voice mail All unanswered calls to your phone are automatically transferred to your voice mail even if your phone is in use or turned off Therefore you will want to set up your voice mail and personal greeting as soon as your phone is activated When you receive a voice mail message your phone shows the voice mail message indicator E and New Voice Mail Press the
39. similar feature consult airline staff about using it in flight Implantable Medical Devices A minimum separation of six 6 inches should be maintained between a handheld wireless phone and an implantable medical device such as a pacemaker or implantable cardioverter defibrillator to avoid potential interference with the device Persons who have such devices Should ALWAYS keep the phone more than six 6 inches from their implantable medical device when the phone is turned ON e Should not carry the phone in a breast pocket e Should use the ear opposite the implantable medical device to minimize the potential for interference Should turn the phone OFF immediately if there is any reason to suspect that the interference is taking place Should read and follow the directions from the manufacturer of the implantable medical device If you have any questions about using your wireless phone with such a device consult your health care provider For more information see www fcc cellphones gov Driving Precautions Checkthe laws and regulations on the use of mobile devices in the area where you drive Always obey them When using your mobile device while driving please Give full attention to driving and to the road Using a mobile device may be distracting Discontinue a call if you can t concentrate on driving Use hands free operation if available e Pull off the road and park before making o
40. t 2 ABC2 3 DEF3 4 GHI4 5 JKL5 6 MNO6 7 PORS7 22 Basics characters 8 TUV8 WXYZ9 9 0 no characters Space Shift Volume Press the volume keys to turn off an incoming call alert change the earpiece volume during calls change the ring tone volume from the home screen Navigation key Press the navigation key up down left or right to scroll to items in the display EC on When you scroll to J SZ e something press SELECT or f to select it Hands free Speakerphone You can use your phone s hands free speaker to make calls without holding the phone to your ear During a call with the flip open press the SPKR On soft key to turn the hands free speaker on The hands free speaker stays on until you press the SPKR Off soft key or turn off the phone Note The hands free speaker won t work when your phone is connected to a hands free car kit or headset Codes amp passwords Your phone s four digit unlock code is originally set to 1234 The six digit security code is originally set to 000000 If your service provider didn t change these codes you should change them Press gt 89 Settings gt Security New Passwords If you forget your unlock code At the Enter Unlock Code prompt try entering 1234 or the lastfour digits of your phone number Basics 23 Lock unlock side keys You can restrict the use o
41. the navigation key to scroll to Others and press the center key to select it About this guide This guide shows how to locate a menu feature as follows Find it Press gt 87 Settings gt Others This means that from the home screen 1 Press the center key to open the menu symbols This means a feature is network subscription dependent and may not be available in all areas Contact your service provider for more information This means a feature requires an optional accessory Essentials 11 Battery battery installation 1 12 Essentials battery charging New batteries are not fully charged Plug the battery N charger into your phone and an p electrical outlet Your phone might take several seconds to start charging the battery Your display shows Charge Complete when finished Tip Relax you can t overcharge your battery It will perform best after you fully charge and discharge it a few times Battery tips Battery life depends on the network signal strength temperature features and accessories you use Always use Motorola Original batteries and chargers The warranty does not cover damage caused by non Motorola batteries and or chargers ORIGINAL New batteries or batteries stored for a long time may take more time to charge e When charging your battery keep it near room temperature When storing your
42. the volume keys to turn off a call alert before answering the call Recent calls Your phone keeps lists of incoming and outgoing calls even for calls that didn t connect The most recent calls are listed first The oldest calls are deleted as new calls are added Shortcut Press 5 from the home screen to see a list of recent calls 1 Press gt amp Call History 2 Select Outgoing Calls Incoming Calls Missed Calls or Recent Calls 30 Calls 3 Use your navigation key to select a Call History entry and press Redial To redial your last outgoing call press TALK twice Return a call When an incoming call is not answered the Missed Call log is displayed on your screen To display a Missed Call entry from standby mode Press gt 6 Call History gt Missed calls Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call If you do not want your number displayed when you make a call just follow these easy steps To block your phone number from being displayed for a specific outgoing call 1 Press ee 2 Enter the number you want to call 3 Press To permanently block your number call Boost Customer Care Emergency calls You can place calls to 911 dial and press even if your phone is locked or your account is restricted Note When you place an emergency call your phone automatically enters Eme
43. thin easy reach Be able to access your mobile device without removing your eyes from the road If you receive an incoming TM call at an inconvenient time if possible let your voice mail answer it for you Let the person you are speaking with know you are driving if necessary suspend the call in heavy traffic or hazardous weather conditions Rain sleet snow ice and even heavy traffic can be hazardous Do not take notes or look up phone numbers while driving Jotting down a to do list or going through your address book takes attention away from your primary responsibility driving safely Dial sensibly and assess the traffic if possible place calls when your car is not moving or before pulling into traffic If you must make a call while moving dial only a few numbers check the road and your mirrors then continue Do not engage in stressful or emotional conversations that may be distracting Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road Use your mobile device to call for help Dial 911 or other local emergency number in the case of fire traffic accident or medical emergencies Use your mobile device to help others in emergencies If you see an auto accident crime in Driving Safety A13 progress or other serious emergency where lives are in danger call 911 or other local emergency number as you would want others to do for
44. this option and press Tip You can scroll left or right to store and view other information for the entry You can add a picture choose a special ring tone store an Email address assign a Group and more After you have saved the number the new Contacts entry is displayed Main Attractions You can do much more with your phone than make and receive calls Send message Find it Press gt gt Messaging Send Message Enter the recipient s phone number and press r To add another recipient press OPTIONS j and select New Recipient You can also press Options 7 and select Insert Contact to select a recipient from your Contacts Scroll to Message and compose your message text and press To type a message use your keypad to enter your message Use the right softkey to select a character input mode To use a preset message press Options right softkey select Insert Preset Msg highlight your desired message and press the Send key Review your message and press Send You may also scroll down to enter a message Callback number and or change the message priority to Urgent Cable connections G Your phone has a 7 27 mini USB port so you Main Attractions 15 26 o can connect it to a computer If you use a USB cable connection e Make sure to connect the phone to a high power USB port on your computer not a low power one such as the
45. top using your mobile device until the glass is replaced by a qualified service center Seizures Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights such as when playing video games These may occur even if a person has never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult with your physician before playing video games or enabling a flashing lights feature if available on your mobile device Discontinue use and consult a physician if any of the following symptoms occur convulsion eye or muscle twitching loss of awareness involuntary movements or disorientation It is always a good idea to hold the screen away from your eyes leave the lights on in the room take a 15 minute break every hour and stop use if you are very tired Caution About High Volume Usage Listening at full volume to music or voice through a headset may damage your hearing Repetitive Motion When you repetitively perform actions such as pressing keys or entering finger written characters you may experience occasional discomfort in your hands arms shoulders neck or other parts of your body If you continue to have discomfort during or after such use stop use and see a physician Safety Information A5 FCC Notice To Users Motorola has not approved any changes or modifications to th
46. y Lock Application My content event reminder When an event reminder happens To see event details press the View key To close the reminder press the Back key Features view delete or manage games Manage games gt My Content gt Games hear delete or manage ringtones Manage your ringtones gt My Content gt Ringtones 40 Other Features Features view delete or manage wallpapers Manage Wallpapers gt amp My Content gt Wallpapers hear delete or manage applications Manage your applications gt amp My Content gt Applications Other Features 41 Service amp Repairs If you have questions or need assistance we re here to help Go to www motorola com consumer suppor t where you can select from a number of customer care options You can also contactthe Motorola Customer Support Center at 1 800 331 6456 United States 1 888 390 6456 TTY TDD United States for hearing impaired or 1 800 461 4575 Canada 42 Service amp Repairs Specific Absorption Rate Data This model wireless phone meets the government s req exposure to radio Your wireless phone is a radi uirements for Waves 0 transmitter and receiver It is designed and manufactured not to exceed limits for exposure to level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at
47. you Call roadside assistance or a special non emergency wireless assistance number when necessary If you see a broken down vehicle posing no serious hazard a broken traffic signal a minor traffic accident where no one appears injured or a vehicle you know to be stolen call roadside assistance or other special non emergency wireless number A14 Wherever wireless phone service is available Driving Safety Motorola Limited Warranty for the United States and Canada What Does this Warranty Cover Subject to the exclusions contained below Motorola Inc warrants its telephones pagers messaging devices and consumer and professional two way radios excluding commercial government or industrial radios that operate via Family Radio Service or General Mobile Radio Service Motorola branded or certified accessories sold for use with these Products Accessories and Motorola software contained on CD ROMs or other tangible media and sold for use with these Products Software to be free from defects in materials and workmanship under normal consumer usage for the period s outlined below This limited warranty is a consumer s exclusive remedy and applies as follows to new Motorola Products Accessories and Software purchased by consumers in the United States or Canada which are accompanied by this written warranty Products and Accessories Products Covered Products and Accessories as defined above unl
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