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Minicom Advanced Systems 108/116 IP User's Manual

1. ee el Torestore factory settings 1 In the toolbar select Factory Restore The Restore Factory Settings page appears Restore Factory Settings Warning Restoring to factory settings will override existing data Preserve network settings Figure 25 Restore Factory Settings Page 2 preserve network settings select the Preserve network settings checkbox 3 Click Restore Factory settings are restored 3 9 Reloading a Page You can load the parameters on any configuration page with the settings from the Smart 108 116 IP device This is convenient if you have already changed settings on the page and want to restore the device settings reload a page 1 In the Configuration page toolbar click the button The parameters are populated with the device settings User Guide 37 Configuring the Network Saving Changes and Logging Out 3 10 Saving Changes and Logging Out Once you have completed configuration changes you must save them Changes to the SSL Certificate and Security pages require saving and restarting Saving the configuration changes after changin
2. 2220 5 Restoring OSD to Factory Defaults 7 66 6 2 5 Configuring the Ports Settings gt nnn nnn 66 Editing the Computer 66 Modifying the Keyboard Settlig 67 6 2 6 Configuring the Time 67 Setting the Scan Label and Timeout 68 6 2 7 Configuring the Users 5 nnm 68 6 2 8 Configuring the Security 69 6 2 9 JOSD F hctlons FL ouod ette osea hi ua e 70 Scanning Computers arsen 71 Tuning F5 71 MOVING Tite label EL LOTES TERT 71 Inputting and Updating DDC Information 10 mmm nnn 72 6 3 UPGRADING THE SMART 108 116 IP FIRMWARE Hm nnn 72 User Guide vii Table of Contents 6 3 1 Downloading Update Software and Latest Firmware 72 6 3 2 Update Software System Requirements 73 6 3 3 Connecting the Smart 108 116 IP 73 6 3 4 Connecting the RS232 Download 73 6 3 5 Installing the Sotwa
3. nnn nnn nnn nn 38 Figure 29 Logon Page after Rebooting 39 Figure 30 10900 PE se 41 Figure 31 ReEMOte SESSION a Ia TI dO EM 41 Figure 32 Shared Remote 5 43 Figure 33 Session Profile Dialog BOX eee 44 Figure 34 Remote Presence Solutions Information cessere nennen 45 Figure 35 Pertormahce SEN Sava 46 Flg re 36 Video AGIUSE Progress voe ic td nte on tt eva 47 Figure 37 Manual Video Adjustments Controls 48 38 Special Key Minder eee 50 Figure 39 Add a Predefined Key Dialog nsssssssssssnssnsnssnsssnnenrnnessnnesnsnesnsnssenne 50 Figure 40 Recold Macro BOR ord 51 User Guide ix Table of Figures Figure 41 Delete Key s Confirmation h nnn nnn 52 Figure 42 Relative Mouse Settings iiiosevesseRDR 53 Figure 43 Windows 7 Mouse 54 Figure 44 Mouse Emulation BOX 55 Figure 45 Safe Mode Procedure 57 Figure v5 LON ee Ne 58 Faure 47 Safe Mode MENU OU bu PE
4. To computers USB Port Figure 7 ROC USB 2 6 1 Connecting a RICC ROC 2 The connections for the RICC PS 2 and ROC PS 2 are exactly the same The following figure illustrates the RICC PS 2 CATS cable b Smart 116 IP Server port Figure 8 RICC PS 2 Connections You can connect the RICC ROC PS 2 to a powered on computer by performing the steps of the following procedure in order the RICC ROC PS 2 to a powered on computer 1 Connect the Mouse connector to the computer s Mouse port 2 Connect the Keyboard connector to the computer s Keyboard port User Guide 19 Installation Connecting to the Servers 3 Connect the Screen connector to the computer s Video card XE Failure to connect in the above order while the server is running may lead to the mouse malfunctioning until the server is rebooted 2 6 2 Connecting a RICC ROC USB The RICC ROC USB supports Windows 98 SE and later MAC SUN and SGI and all modern Linux distributions The connections for the RICC USB are exactly the same as for the ROC USB The following figure illustrates the RICC USB and its connections RICC USB CATS cable to Smart 115 IP mm Server port Figure 9 RICC USB To connect the RICC ROC USB 1 Connect the Screen connector to the computer s video card 2 Connect the USB connector to the computer s USB port 2 6 3 Connecting a RICC SUN The following figure illustrate
5. vo 2 4 av Ro 6 AO oS DS AO NKK oe xO lt Re 8 e Smart 108 116 IP User Guide MINIC M TRIPP LITE 1111 W 35th Street Chicago IL 60609 USA www tripplite com support Copyright 2012 Tripp Lite All rights reserved Legal Notice Legal Notice This manual and the software described in it are furnished under license and may be used or copied only in accordance with the terms of such license The content of this manual is provided for informational use only and is subject to change without notice It should not in and of itself be construed as a commitment by Minicom Advanced Systems Limited which assumes no responsibility of liability for any errors or inaccuracies that may appear in this book The software that accompanies this manual is licensed for use by the Licensee only in strict accordance with the software license agreement which the Licensee should read carefully before commencing use of the software Except as permitted by the license no part of this publication may be reproduced stored in retrieval system or transmitted in any form of by any means electronic mechanical recording or otherwise without the prior written permission of Minicom Advanced Systems Limited ii Smart 108 116 IP About this Document About this Document This document provides installation and operation instructions for the Smart 108 116 IP system produced by Minicom Advanc
6. 2110 2120 2140 2150 2160 2170 2180 SNMP Events Table Comment Wrong user name or password Login is not successful CONF_USER_EVENT_LOGIN_NOT_SUCCEEDED_WRONG_USER_NAME_O R PASSWOR D Login is not successful because server is busy CONF USER EVENT LOGIN NOT SUCCEEDED SERVER BUSY DHCP server setting has been changed CONF DHCP CHANGED Network IP address has been changed CONF IP CHANGED Network Subnet Mask has been changed CONF SNMASK CHANGED Network Default Gateway has been changed CONF DG CHANGED User Logged out from Config CONF LOG OUT TCP Port was changed CONF TCP PORT CHANGED Remote Access type was changed CONF REMOTE ACCESS CHANGED CONF SECURITY CHANGED CONF RESTORE FACTORY OK CONF RESTORE FACTORY FAILED CONF UPGRADE OK CONF UPGRADE FAILED User Guide 85 201204198 gt 933207
7. IPaddress No Select Configuration Default user admin Default password access NS set IP The unit operates with the static address Figure 11 Boot Up Process Assigning Static IP Addresses for a Number of Units You can connect more than one Smart 108 116 IP to the same network If there is no DHCP server or you want to use static IP addresses connect the Smart 108 116 IP units one at time and change the static IP address of each unit before connecting the next unit 3 2 Logging Onto the Web Configuration Interface You can complete the initial setup of the Smart 108 116 IP system via the Web configuration interface 24 Smart 108 116 IP Configuring the Network Logging Onto the Web Configuration Interface Only one Administrator at a time can log onto the Web configuration interface An idle timeout of 30 minutes terminates the session Before logging on the first time verify that you have the latest Java installed on your computer If not you can download and install Java from http www java com en download index js log into the Web interface 1 Open your Web browser Internet Explorer 7 0 Firefox 3 or later 2 Type the Smart 108 116 IP system IP address https IP address and press Enter The Web page appears Remote Presence Solutions Figure 12 Web Page 3 Click Log On Java installs After installation has completed the logon page appears Log On Remote Presenc
8. IP address config Do not start the address with https The Login page appears Use Passwore Login Figure 46 Login 5 In User type username admin and in Password type SAFEmode case sensitive This username and password works only in Safe mode A menu appears Restore Factory Settings Logout Restart Upload File Browse Figure 47 Safe Mode Menu 5 2 Restoring Factory Defaults You can restore all Smart 108 116 IP settings to their default values 58 Smart 108 116 IP Troubleshooting Safe Mode Restoring the Device Firmware Torestore factory defaults 1 In the Safe Mode menu see Figure 47 click Restore Factory Settings A warning appears Warning All device data will be lost Are you sure Restore Figure 48 Warning 2 Click Restore An additional warning appears Microsoft Internet Explorer WARNING Device Network Settings may change ones Figure 49 Additional Warning 3 Click OK The factory defaults are restored When the process finishes the following figure appears Restore succeeded Reboot Figure 50 Reboot 4 Click Reboot to restart the unit 5 3 Restoring the Device Firmware To receive the Upgrade firmware required to restore the device firmware contact Minicom Technical Support support minicom com Save the Upgrade firmware on the hard disk of a computer connected to t
9. type the name of the SNMP community 4 In SNMP Manager IP type the SNMP Server IP address 3 5 Configuring User Settings An Administrator can add edit remove and block Users There are two levels of user access Administrator has unrestricted access to all windows and settings and can change the name and password of all users User can access and control target servers but cannot use advanced mouse settings and power cycle cannot access the Web configuration interface 3 5 1 Adding a User User 1 From the configuration menu select Users User Guide 29 Configuring the Network Configuring User Settings The Users page opens and displays the existing Users rlsers dre Vs EE User Name Permission Status Add admin Administrator 2 Click Add button Figure 16 Users The Add User page appears Add User User Details User Mame Permission Access Password Confirm Password Figure 17 Add User 3 Type a User Name and Password The password must be at least six alphanumeric characters long and cannot include the user name even if other characters are added The special characters 8 lt gt and cannot be used for either the user name or password The User Name and Password parameters depend on the security level chosen 4 In Confirm Password retype the password In the Permission dropdown menu
10. 116 IP to be remotely managed by a Centralized Management system When managed by Centralized Management only Network Configuration is available from the Smart 108 116 IP configuration page All other settings such as Device Upgrade Factory Restore and SSL Certificate are disabled and are managed from Centralized Management 2 Select the Manager Auto Discovery checkbox to cause the Centralized Management system to automatically detect Smart 108 116 IP if they both reside on the same network segment OR 28 Smart 108 116 IP Configuring the Network Configuring Network SNMP Settings In Manager IP Address type the static IP address of the Centralized Management Manager Although not required it is recommended to type the Manager IP Address even if the Smart 108 116 IP resides on the same network segment as the Centralized Management Manager 3 4 Configuring Network SNMP Settings You can activate SNMP logging to provide support network monitoring This will cause the Smart 108 116 IP to send monitoring events such as log entries to the SNMP server See Chapter 9 for a list of all recorded SNMP events enable and configure SNMP logging 1 From the configuration menu select SNMP The SNMP page opens Enable Traps Community met SNMP Manager 0000 Figure 15 SNMP Settings 2 Select the Enable Traps checkbox to enable SNMP traps of Smart 108 116 IP events and operation 3 In Community
11. 18 ROG c ET 18 TROUBLE 19 Figure 8 RICE PS 2 een a o e ere in 19 ROUTE AM ULT D EE 20 Figure 10 RIGO SUDIN pRS SU RENE OLI 21 Foure 001 5 2 Ne 24 Foure 12 NED una tures Sats QUON NP Lad 25 FIGURE 13 Logon rr 25 Figure 14 Network Configuration Device Tab 26 SNP SENG idu ies top vasa taut essc tee tum SPS 29 Figure T6 USES PIE GN 30 FIGURES Ty gt Add USER es rd nad bc wa o esc n t tot 30 Figure 18 Delete User Confirmation hn nha nnn 31 Foure User Pade ee 32 Figure 20 KVM Switch Configuration Page for Smart 116 33 Figure 2T Security PAG sa 34 Figure 22 se 35 Figure 23 Device Version Upgrade 36 Figure 24 Reboot Confirmation Page 36 25 gt Restore Factory Settings Page sp r 37 Figure 26 Device Reboot Confirmation Message 38 Figure 27 Save Succeeded 38 Figure 28 Device Rebooting Progress BOX
12. 25 25 mm 2 55 x 0 98 0 98 in 82 Smart 108 116 IP Video Resolution and Refresh Rates 8 Video Resolution and Refresh Rates Hz 56 60 65 66 70 72 73 75 76 85 86 640x480 X X X X X X 720x400 X X 800x600 X X X X X X 1024x768 X X X X X X X 1152x864 x 1152x900 X X 1280x720 X 1280x768 X X 1280x960 X X 1280x1024 X X X X X 1600x1200 X X X X X User Guide 83 SNMP Events Table 9 SNMP Events Table The following table lists all recorded events Event Text System Boot Server Busy ask for disconnect User login succeeded Login failed wrong user name or password Login not succeeded server busy Logout Disconnected by another user Hardware Failure Hard reset power cycle command Viewer login Viewer logout Global access disabled Block User Account Successful User Login Login is not successful wrong user access level 84 Smart 108 116 IP Code 1010 1030 1040 1050 1060 1070 1110 1200 1220 1230 1240 1250 1260 2010 2020 Comment Reported upon device boot up Attempt to connect when another user is already connected The second user has permission for takeover sent before the second user actually takes over the session On every successful user login to the device Login failed due to wrong user name or password Login denied because a user with higher permission is connected takeover not allowed U
13. 6 2 Using the OSD display the OSD ae opt 1 Ensure that there is remote user connected If there is a remote user disconnect the remote user by pressing the Local button on the Smart 108 116 IP 2 Press Shift twice The OSD Main window appears User Guide 61 Operating the Smart 108 116 IP Switching System Locally Using the OSD MINICOM SMART 116 MAIN Port number NAME Instruction keys F HELP FH SETTINGS Figure 52 OSD Main Window Lines with yellow text show active computers Lines with blue text show inactive computers The Type column indicates that a computer C is connected to the port 6 2 1 Navigating the OSD You can navigate the OSD as follows move and down Use the Up and Down arrow keys To jump from one column to the next when relevant Use the Tab key To exit the OSD or return to a previous window within the OSD Press Esc 6 2 2 Selecting a Computer To select a computer 1 Navigate to the desired computer line OR Type the port number of the desired computer 2 Press Enter The selected computer is accessed A Confirmation label appears showing which computer is accessed CD When the OSD is displayed you cannot select computers using the keyboard hotkeys 6 2 3 Configuring the OSD Settings You can configure the following OSD sett
14. Coa due Qut i 11 1 1 1 Features and Benefits 11 1 2 TERMNOLOGY sr 12 1 3 COMPATIBILI NM 12 1 4 CLIENT COMPUTER OPERATING SYSTEM AES 12 1 5 TECHNICAL PREGAUTIONS vix ka cu kdo Maa ad Feb o RE a P 12 Lo ncm re 13 127 iu tiat uu tont mat coa La qe Coe td coat cede Cun oath acq Gout Cue Gnas 13 1 0 WEEE COMPLIANCE EE 13 INSTALLATION ua 14 2 1 OVERVIEW skr 14 2 27 SYSTEM ED ULM M PIENE M PN UM 14 2 2 16 IPUN 0 14 2 9 PRE INSTALLATION GUIDELINES va pr 16 2 4 RACK MOUNTING THE SMART 108 116 IP 16 2 4 1 Rack Mounting Safety Considerations 16 2 42 Mounting tne nmt A ovi SN 16 2 5 CONNECTING THE SYSTEM usce inel a site teh e dae idc e b a a 17 2 5 CONNECTING THE SERVERS Jr 18 2 0 L Connecting RICC ROG PS 2 ui e a de Bee Cere deg e eat 19 2 6 2 Connecting RIGC ROC USB ausu s xx re 20 2 53 a RICE SUN a 20 2 7 CONNECTING TO THE NETWORK se 21 2 8 CONNECTING THE CATS CABLES de 21 2 9 CONNECTING THE KVM CONSOLE sanse 21 2 10 CONNECTING THE POWER SUPPLY 22 CONFIGURING THE NETWORK 23 Ob BOOT UP PRO ES 23 Ass
15. OSD MINICOM SMART 116 IP GENERAL SETTINGS HOTKEY AUTOSKIP SERIAL PORT LANGUAGE SWITCH NAME SMART 116 F 7 DEFAULTS Figure 54 General Settings Window Configuring Security Settings The OSD comes with an advanced password security system that contains three different security levels Each security level has different access rights to the system as follows Administrator Status A who can m Set and modify all passwords and security profiles m Fully access any computer m Use all OSD functions m Supervisor Status S who can m Fully access any computer Access the following OSD functions only F4 Scan F5 Tune and F6 Moving the Confirmation label B User Status There are six different Users in the Smart 108 116 IP system Each User has Profile set by the Administrator that defines the access level to different computers There are three different access levels explained in Section 6 2 7 on page 68 Activating Password Protection By default OSD access is not password protected Only the Administrator can password protect the OSD or disable password protection activate password protection 1 In the General settings window see Figure 54 navigate to the Security line 2 Press the Space bar to toggle between Security On and Off The password dialog box appears Type the Administrator s password default is admin Press Enter 64 Smart 108 116 I
16. Torack mount the Smart 108 116 IP unit 1 Place the brackets on the unit in either of the following ways m Towards front of the unit so that the unit can be mounted front facing Towards the rear of the unit so that the unit can be mounted rear facing Figure 4 illustrates the bracket connected for rear facing 2 Screw the bracket to the Smart 108 116 IP unit using the screws provided Bracket connected for rear i Rear of unit facing rack mounting Figure 4 Bracket Connected Rear Facing 3 Install the Smart 108 116 IP nit into the server rack by connecting the bracket to the rack with screws according to the rack manufacturer s instructions 2 5 Connecting the System Figure 5 illustrates the Smart 108 116 IP system overview User Guide 17 Installation Connecting to the Servers User over IP Internet VPN Figure 5 Smart 108 116 IP System Overview 2 6 Connecting to the Servers Each computer server is directly connected to the Smart 108 116 IP via an appropriate ROC RICC using 5 cable in star configuration No external power is needed at the remote RICC ROCs The RICC ROCs draw their power from the computer s keyboard port RICC ROC PS 2 SUN or from the USB port RICC ROC USB Figure 6 and Figure 7 illustrate the ROC PS 2 and ROC USB Figure 6 ROC 5 2 18 Smart 108 116 IP Installation Connecting to the Servers To computers Video Gard
17. With the Smart 108 116 IP Switch Update software you can upgrade the firmware for the Switch processors RICC ROCs The Update software enables you to add new features and fix bugs in a quick and efficient manner You can also return the OSD to the factory default settings via the Update software You can install the Update software on any computer even one that is not part of the Smart 108 116 IP system 6 3 1 Downloading Update Software and Latest Firmware The Update software and latest firmware for your system are located on our website at http www minicom com phandlc htm You can download any of the following firmware packages 72 Smart 108 116 IP Operating the Smart 108 116 IP Switching System Locally Upgrading the Smart 108 116 IP Firmware Complete Firmware Package This includes the firmware for all Smart switches and RICCS and ROCS Firmware Package for Smart Switch models This includes the firmware for all Smart switches Smart 5 Switch Firmware There are multiple hardware versions of Smart CAT5 Switch units each with version specific firmware On the Web page find the description and table that identifies your version Firmware Package for and ROC models Download a firmware package for RICC and ROC models see the table on the Web page for the supported RICC ROC models Or search for and download the specific RICC ROC models with the correct firmware version 6 3 2 Up
18. m provided Arack mounting kit 5AC20247 2 2 1 The Smart 108 116 IP Unit The Smart 108 116 IP Unit front panel is illustrated in Figure 1 6 SMART 118 IP Figure 1 Smart 108 116 IP Unit Front Panel The following table describes the functionality of the LEDS and buttons on the front panel of the Smart 108 116 IP 14 Smart 108 116 IP Installation System Components LED Button Functionality Power LED Indicates the state of the Smart 108 116 IP unit Green indicates that the unit is powered on Red indicates that the unit is powered off Remote LED Illuminates to indicate that a remote session is active Link Illuminates to indicate that the unit is connected to the network Local button When pressed Smart 108 116 IP disconnects the client remote session and the local mouse and keyboard become operational The Remote LED turns off Reset Pressing and holding this button for more than seven seconds resets the Smart 108 116 IP Unit The Smart 116 IP Unit rear panel is illustrated in Figure 2 it has sixteen server ports The Smart 108 IP is the same with the exception that it has eight server ports Monitor 46 E J E 44 45 SRAL eC MUT CE 2 Ea PE L R 3 P agor Mou ower conn Conn Figure 2 Smart 116 IP Unit Rear Panel The following table describes the functionality
19. main window see Figure 52 navigate to the desired computer using the Up and Down arrow keys 2 Press The selected screen image and Confirmation label appear Use the arrow keys to move the label to the desired position 4 Press Esc to save and exit User Guide 71 Operating the Smart 108 116 IP Switching System Locally Upgrading the Smart 108 116 IP Firmware Inputting and Updating DDC Information F10 Display Data Channel DDC is a VESA standard for communication between a monitor and a video adapter When first installing the system input the DDC information of the monitor connected to the Smart 108 116 IP switch into the memories of all connected ROC RICCs input the DDC information 1 Disconnect the Video cable of all RICCs from the computers ROCs do not need to be disconnected Press Shift twice to open the OSD Press F10 Please wait flashes a few times and disappears The monitor s DDC information is sent to all ROC RICCs 4 Reconnect the Video cable of all RICCs You should update the DDC information in any of the following circumstances When replacing the monitor connected to Smart 108 116 IP Switch When adding a new ROC RICC to the system When reconnecting an existing ROC RICC that was temporarily used in a different system To update the DDC information follow the steps in the procedure for inputting DCC information 6 3 Upgrading the Smart 108 116 IP Firmware
20. of the ports on the rear panel of the Smart 108 116 Port Functionality Console KVM For connecting a keyboard video and mouse to operate the Smart 108 116 IP locally optional Serial Not in use Flash For updating firmware of the analogue part of the Smart 108 116 IP system OSD Switch RICCs and ROCs LAN For connecting to the 10 100 Mbit Ethernet The LED illuminates green when the unit is connected to a 100 Mbit sec network it illuminates yellow when the unit is connected to a 10 Mbit sec network Server ports For connecting to the servers via the RICC ROCs User Guide 15 Installation Pre Installation Guidelines 2 3 Pre Installation Guidelines Place cables away from fluorescent lights air conditioners and machines that are likely to generate electrical noise Place the Smart 108 116 IP unit on a flat clean and dry surface The Smart 108 116 IP unit is not intended for connection to exposed outdoor lines Ensure that the maximum distance between each computer and the Smart 108 116 IP unit does not exceed 10 m 33 ft for RICCs and 30 m 100 ft for ROCs 2 4 Rack Mounting the Smart 108 116 IP Unit 2 4 1 Rack Mounting Safety Considerations When mounting Smart 108 116 IP onto a rack avoid the following conditions Elevated operating ambient temperature The operating ambient temperature of the rack environment may be greater than the room ambient temperature Therefore take special care when instal
21. select the permission type Administrator or User 6 Click OK The User is added to the list of Users 30 Smart 108 116 IP Configuring the Network Configuring User Settings 3 5 2 Deleting User s You can delete one or multiple Users at a time from the system delete a User 1 In the Users page see Figure 16 select User s to delete Select a group of Users by selecting the first User in the group pressing the Shift button and then selecting the last User 2 Click the Delete button The Delete confirmation page appears System Message Delete selected User s Figure 18 Delete User Confirmation 3 Click Yes The User s are deleted from the system 3 5 3 Blocking a User An alternative to deleting a User is blocking a User This means that the User s name and password is stored but the User is unable to access the system To block a User 1 In the Add User page see Figure 17 in the Access parameter select the Block checkbox 3 5 4 Editing User Information You can change any of the following User parameters Permission Access and Password User information
22. to Smart 108 116 IP 1 Using the power cord provided connect Smart 108 116 IP to a socket outlet with a grounding connection 2 Switch Smart 108 116 IP 22 Smart 108 116 IP Configuring the Network Boot Up Process 3 Configuring the Network After the system has been installed and all connections have been made you must configure the Smart 108 116 IP system as follows 1 Configure Smart 108 116 IP s network settings which includes configuring Device ID settings m Smart 108 116 IP s IP address Centralized Management 2 Configure the SNMP settings 3 Add edit remove and block system Users 4 Configure the KVM switch settings 5 Configure the security settings You can also perform the following additional operations as required 1 Install an SSL certificate 2 Upgrade firmware 3 Restore factory settings 3 1 Boot Up Process By default Smart 108 116 IP boots with an automatically assigned IP address from a DHCP Dynamic Host Configuration Protocol server on the network see Figure 11 for an overview of the boot up process The DHCP server assigns the Smart 108 116 IP a valid IP address gateway address and subnet mask This automatically assigned IP address can be identified according to the Smart 108 116 IP MAC address that appears on the underside of the Smart 108 116 IP box next to the device number D N If no DHCP server is found on the network Smart 108 116 IP boots with t
23. 1 In the Users page see Figure 16 select a User and click the Edit button The Edit User page appears with the User s information in the parameters User Guide 31 Configuring the Network Configuring the KVM Switch Edit User User Details User Name Permission ACCESS Password gt gt Figure 19 Edit User Page 2 Change the Permission and or Access as required 3 To change the password click _ Password gt gt The Password parameter opens In the upper textbox type the new password in the lower textbox confirm the new password 4 Click OK The User page opens with the user information changed accordingly 3 6 Configuring the KVM Switch When a KVM switch is connected to the Smart 108 116 IP system configure the following switch parameters The names of the servers connected to the KVM switch It is recommended to give the servers connected to Smart 108 116 IP unique names so that users accessing the system can easily identify the servers Toconfigure a KVM switch 1 From the configuration menu select Switch Configuration The KVM Switch Configuration page appears 32 Smart 108 116 IP Server ae ver I 2 Server2 3 Server 3 4 Server4 5 Server5 6 Server 8 servers 9 Serverg 10 Server 10 11 Server 1 12 server 12 13 Server 13 14 Server 14 15 Server 15 16 Server 16 17 Device 1 Configuring the Netwo
24. 116 IP toolbar Minicom Remote Presence Solutions Video 212 199 134 185 Toolbar re j Documents Computer Management 6 Action View Window EB Computer Management Local 2 5 System Tools dg Event Viewer Shared Folders re and Applications ips 09 7 Local Users and Groups Performance Logs and Alert Device Manager 6 Storage Recycle Bin Removable Storage Disk Defragmenter Disk Management My Computer 11 4 B 9 Services and Applications Internet Explorer Administrative Tools i onfigur ati 2 Commander 4 p Figure 31 Remote Session Page User Guide 41 Conducting a Remote Session Sharing a Remote Session The Remote Session page displays B Server Confirmation label This confirms the identity of the current server accessed and disappears by default after 30 seconds this period can be adjusted in the OSD as explained in Section 6 2 6 It appears again when switching to a different server The currently accessed server identity can be checked any time by looking at the Server name on the remote client menu 4 1 1 Remote Session Toolbar Buttons The following table describes the functionality of the Remote Session toolbar buttons Button Description Toggle button for dis
25. 5 Click Start The Smart 108 116 IP Switch Update flashes the firmware On completion the firmware version number appears gt If the status of the device is busy see the bottom of Figure 61 the system cannot be upgraded To free the device choose Options Advanced Reset The device resets and the status is now free Click Start 6 Check that the updated version number is correct by pressing Version Manually Updating the RICC ROCs You can manually update the RICC ROCs after starting the Update software manually update the RICC ROCs 1 Select one or more ROCs 78 Smart 108 116 IP Operating the Smart 108 116 IP Switching System Locally Troubleshooting Update Software 2 Press Options gt Advanced gt Manual Update Open the appropriate hex file 4 Click Start The firmware updates 6 3 9 Restoring Factory Settings You can restore the OSD to the factory settings from the Update software PN C RS E o Ea E terra ISP et Ay hoe DE Geers ergs Ye TGR ERE SR WB NU T SEOEIE IECIT e Ter e Se Ne All changes made such as passwords access rights and names will be removed Torestore the OSD factory settings 1 Select Options Advanced Set default The
26. 55 10 40 4 1 STARTING A REMOTE SESSION 4 1 1 40 4 1 1 Remote Session Toolbar 42 4 2 SHARING A REMOTE SESSION ee EE 42 4 21 IEXGIUSIVE 5 43 Zo DISPLAYING TE TOOLBAR 43 4 4 SETTING THE SESSION PROFILE eene enne ean nan 43 4 4 1 Full Screen Mode ar 44 4 5 VERIFYING REMOTE PRESENCE SOLUTIONS INFORMATION nnn 45 4 6 CHANGING THE VIDEO PERFORMANCE SETTINGS 45 C JSPOUSTING THE VIDEO aan 47 4 7 1 Refreshing the Video Image eer nnn nmm 47 4 7 2 Automatically Adjusting the Video 1806 eese 47 4 7 3 Manually Adjusting Video 5 47 4 8 MANAGING KEYBOARD SEQUENCES 1111111111 49 4 8 1 Adding a Keyboard Sequence 49 4 8 2 Recording a New Custom Key 0 51 vi Smart 108 116 IP Table of Contents 4 8 3 Editing a Key a EE PERRO E E E Ke PES 51 4 8 4 Deleting Key Sequence S 52 4 9 SYNCHRONIZING MOUSE POINTERS ua xai as ware oa wa edu ua vans eA aov ta ea ei Tato 52 4 9 1 Manually Synchronizing the 53 0 54 Advanced Mouse 0 aa 55 4 9 2 Align
27. CHOOSE OPTION NEXT COLUMN EXIT ESC All the functions listed in the Help window can be performed from the Main window The Help window is merely a reminder of the hotkeys and their functions 70 Smart 108 116 IP Operating the Smart 108 116 IP Switching System Locally Using the OSD Scanning Computers F4 When necessary you can adjust the scan time in the Time Settings window Figure 56 activate scanning 1 Press Shift twice to open the OSD 2 Press 4 Your screen displays each active computer sequentially with the Scan label appearing in the top left corner To deactivate scanning 1 Press 4 Tuning F5 You can tune the image of any computer screen from the Select Computer window accessed from the Main window see Section 6 2 2 To adjust the screen image 1 Navigate to the computer that you want to adjust 2 Press F5 The screen image of the selected computer appears together with the Image Tuning label Use the Right and Left arrow keys to adjust the image 4 When the image is satisfactory press Esc Picture quality is relative to distance The further away a remote computer is from the Smart 108 116 IP the lower the image quality and the more tuning is required Therefore place the higher resolution computers closer to the Switch Moving the Label F6 You can position the Confirmation label anywhere on the screen position the label 1 In the
28. Managing Keyboard Sequences In Offset select the starting position of each line on the displayed image In V Offset select the vertical starting position of the displayed image In Phase select the point at which each pixel is sampled In Scale select the scale resolution of the session image Adjust Phase and Scale to reduce the noise level to a minimum 4 In Filter select the filter of the input video from the server A higher filter reduces the noise level but makes the image heavier Options are Auto No Filter Low Medium and High Level displays the Video noise level when a static screen is displayed Click OK 4 8 Managing Keyboard Sequences You can select any keyboard sequence a combination of keys that performs specific process that appears in the dropdown menu of the toolbar button to send it to the target server to initiate its associated process For example selecting Ctrl Alt Del sends this three key sequence to the target server to initiate its Shutdown Login process When clicked these key sequences transmit directly to the target server and do not affect the client computer This section describes how to Add predefined keyboard sequences to the list of keyboard sequences Create customized keyboard sequences Edit existing keyboard sequences Delete existing keyboard sequences 4 8 1 Adding a Keyboard Sequence You can add predefined keyboard sequences to the list of keyboa
29. OSD returns to the factory default settings m 6 4 Troubleshooting Update Software This section describes how to troubleshoot the following two problems that may arise when updating the Smart 108 116 IP firmware Communication Error message m Electricity failure 6 4 1 Communication Error Message When updating unit Communication Error message may appear fix the communication problem 1 Check that the RS232 Serial cable s RS232 connector 15 connected to the switch s Flash port 2 Check that the RS232 Serial cable s DB9F connector is connected to the laptop s Serial port Verify that there is no Remote session in progress by pressing the Local button 4 Restart the update process 6 4 2 Electricity Failure The electricity may fail while updating the Smart 108 116 IP firmware User Guide 79 Operating the Smart 108 116 IP Switching System Locally Troubleshooting Update Software If the electricity fails during the firmware update of the switch a Communication Error message appears Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there m If the electricity fails during the firmware update of the RICCs a Not Responding or Upgrade Error message appears Restart the upgrade from the beginning For an electricity failure during a firmware upgrade of the digital part of the Smart108 116 IP enter the device Safe mode and re
30. P Operating the Smart 108 116 IP Switching System Locally Using the OSD The new security status is set Changing the OSD Hotkey By default pressing Shift Shift displays the OSD You can replace the OSD hotkey Shift Shift with any of the following m Ctrl Ctrl B Ctrl F11 Print Screen To change the hotkey In the General settings window see Figure 54 navigate to the Hotkey line NP Press the Space bar to toggle between available options From now on you can press this new hotkey to display the OSD Activating Autoskip With the Autoskip feature the arrow keys only access the active computer lines on the OSD When Autoskip is Off the arrow keys access both active and inactive computer lines change the Autoskip setting 1 In the General settings window see Figure 54 navigate to the Autoskip line 2 Press the Space bar to toggle between Autoskip On and Off Serial Port This option is disabled in Smart 108 116 IP Leave this option on its default setting ON Changing the Keyboard Language The keyboard language is preset to US English You can change the keyboard language to French FR or German DE change the keyboard language 1 In the General settings window see Figure 54 navigate to the Keyboard Language line 2 Press the Space bar to toggle between the available options Editing the Switch Name The Switch name is displayed under Switch Name in the Gener
31. RRO 58 5 59 Figure 49 Additonal SNE 59 Faure 50 REBOOT 59 Figure 51 Upgrade Succeeded Waade ea kd 60 52 OSP MAN WINGOW ss 62 Figure OSP SENGS VINdON java 63 Figure 54 General Settings 64 Figure 55 Ports Settings 66 FIGUFE 56 Time Settings WON sa 67 Flg re 57 Users Settings 68 Figure 58 Security Settings 69 rigure 59 The OSD HELP 70 FIGUFE 6O 2 Cable 0 74 Figure 61 Smart 108 116 Switch Update 75 Figure 62 Communication Port Dialog 76 Figure 63 Firmware Version Rep rt Dex codes 76 Figure 64 Hardware Version 77 Flgure 55 ODenmipDidlog BOX arr 78 x Smart 108 116 IP Introduction Product Overview 1 Introduction Congratulations on adding Smart 108 116 IP to your remote access tools This document provides installation and operation instructions for Minicom s Smart 108 116 IP It is intended for system administrators and network managers and assumes that readers have a general
32. TTINGS AE NAME PASSTORD T ADMIN SUPER USERI USER USERS USER USERS USERE 5 U U U U U U Security is only enabled if the security status is set to On see the Configuring Security Settings section on page 64 The T column in the Security Settings window displays the Type of access permission In this column there can be one Administrator A password one Supervisor S User Guide 69 Operating the Smart 108 116 IP Switching System Locally Using the OSD password and six User U passwords change a user or password 1 In the Security Settings window navigate to the desired row and column 2 Type a new user name and or password User authentication is done solely via the password there is no security significance to the name By default the User Profile settings are full access 6 2 9 OSD Functions F1 The OSD has functions that you can activate from the main window These functions include Scan F4 Tune F5 m Move Label F6 New Monitor DDC2 F10 You can view the available functions from the OSD Help window To view the available OSD functions 1 In the General settings window see Figure 54 press F1 The Help window appears It displays the functions that can be performed from the main window see Figure 52 MINICOH SMART 116 IP HELP SCAN MOVE LABEL HEU UB DOWN SELECT COMPUTER
33. al settings window see Figure 54 You can substitute up to 18 characters in the line a space is considered a character When there is more than one switch in the system give each Switch s OSD a different name User Guide 65 Operating the Smart 108 116 IP Switching System Locally Using the OSD Restoring OSD to Factory Defaults F7 In the General settings window see Figure 54 you can press 7 to restore the OSD to its factory default settings Restoring factory default settings erases all changes that have previously been made 6 2 5 Configuring the Ports Settings From the Ports settings window you can configure the following The Computer name The Keyboard settings configure the ports settings 1 In the OSD Settings window see Figure 53 navigate to PORTS so that the red line is on it and press Enter The Ports Settings window appears MINICOM SMART 116 PORTS SETTINGS NAME Figure 55 Ports Settings Window Editing the Computer Name In the Ports Settings window the computer names can be up to 15 characters long To avoid confusion the names given in the OSD should match the names given in the Web configuration To edit a computer 1 In the Ports Settings window see Figure 55 navigate to the Name column to the name that you want to edit 2 Edit the name as follows 66 Smart 108 116 IP Operating the Smart 108 116 IP Switching System Lo
34. cally Using the OSD To erase a character Select it and press the Space bar A blank space replaces the erased character To erase an entire line Place the cursor at the beginning of the line and keep the Space bar depressed until the line is erased Modifying the Keyboard Setting The Smart 108 116 IP operates with Windows Linux HP UX Alpha UNIX SGI DOS Novell MAC USB or Open VMS By default the keyboard mode is set to PS which is suitable for Intel based computers and UNIX servers connected to ROC RICCs USB For systems with UNIX servers connected to ROC RICCs PS 2 set the KB column as follows 2 U1 for HP UX U2 for Alpha UNIX SGI and Open VMS U3 for IBM AIX To modify the keyboard settings In the Ports Settings window see Figure 55 navigate to the KB column and go to the line that you want to edit Press the Space bar to toggle between the available options 6 2 0 Configuring the Time Settings 1 To configure the time settings In the OSD Settings window see Figure 53 navigate to TIME so that the red line is on it and press Enter The Time Settings window appears MIN TCOM SMART 116 TIME SETTINGS NAME SCN LBL T O SERVERI SERVERZ 8 SERVERS SERVE 1 d Figure 56 Time Settings Window User Guide 67 Operating the Smart 108 116 IP Switching System Locally Using the OSD Setting
35. date Software System Requirements The following are the Update software system requirements Pentium II class computer with 256 MB RAM and 10 MB free hard drive space Free Serial port m Windows 2000 or later 6 3 3 Connecting the Smart 108 116 IP System To update the firmware the Smart 108 116 IP system must be connected and switched on 6 3 4 Connecting the RS232 Download Cable To run the Update software you must connect the RS232 Download cable p n 5CB40419 to the computer containing the software and to the Smart 108 116 IP Switch Flash port User Guide 73 Operating the Smart 108 116 IP Switching System Locally Upgrading the Smart 108 116 IP Firmware Lan dis ee di z 1 4 1 oem tt 1 2 TT mum E i or 8 ROC RIGCGSs to servers Figure 60 RS232 Cable 6 3 5 Installing the Software Toinstall the Update software 1 Download the software from the Support section of Minicom s website 2 Install the software on the computer s hard drive 6 3 6 Starting and Configuring the Update Software To start and configure the Update software 1 Select Start Programs Smart IP Switch Update Smart IP Switch Update or click the shortcut icon on the Desktop 54844 The Smart IP Switch Update window appears 74 Smart 108 116 IP Operating the Smart 108 116 IP Switching System Locally Upgrading the Smart 108 116 IP Firmwa
36. des WEEE Information for Minicom Customers and Recyclers Under the Waste Electrical and Electronic Equipment WEEE Directive and implementing regulations when customers buy new electrical and electronic equipment from Minicom they are entitled to Send old equipment for recycling on a one for one like for like basis this varies depending on the country Send back the new equipment for recycling when it ultimately becomes waste Instructions for both customers and recyclers treatment facilities wishing to obtain disassembly information are provided in our website www minicom com User Guide 13 Installation Overview 2 Installation 2 1 Overview Install the Smart 108 116 IP system as follows 1 Remove the Smart 108 116 IP system from the package and check that all components are present and in good working condition Mount the Smart 108 116 IP unit in a rack Make all hardware connections between the power source Smart 108 116 IP services network and KVM console 4 Power on the Smart 108 116 IP unit 2 2 System Components Before installing the Smart 108 116 IP system verify that you have all the components on the following list as well as any other items required for installation The Smart 108 116 IP system consists of One Smart 108 IP p n 05070032 or one Smart 116 IP p n OSU60005 One RS232 Download cable p n 5CB40419 B ROCS PS 2 USB ordered separately B 5 cables 1 5
37. e Solutions use __ Mode Remote Access Figure 13 Logon 4 In User type the default Administrator name admin and in Password type access both lower case In Mode select Configuration Click Enter The Network configuration page appears with the Device tab open User Guide 25 Configuring the Network Logging Onto the Web Configuration Interface Minicom Remote Presence Solutions Device Manager 212 199 134 187 ee v L 4 re 1 _ d File Window Help 8 Log On off Cascade Maximize g Help te Configuration Pis Aden S Save Reload 9 Device Reboot 4 Device Upgrade Factory Restore amp SSL Certificate Device ID Users Device Name 101145004 900 Security pem Enable DHCP Address 00 15 90 02 2 68 IP Address 212 199 134 187 Subnet Mask 255 255 255 224 Default Gateway 212 199 134 161 Centralized Management Enable Centralized Management Manager Autodiscovery Manager IP Address GE Update Last Configuration Update Undefined Figure 14 Network Configuration Device Tab From the Configuration menu you can configure the network SNMP Users Switch Configuration and Security settings After making all configuration changes you must click the button in the toolbar for the changes to go into effect 3 2 1 Web Configuration Interface Tabs The following table summariz
38. ed Systems Limited It is intended for system administrators and network managers Chapters and Their Contents 1 Introduction Provides an introduction to the document Smart Pg 11 108 116 IP product overview features and benefits of Smart 108 116 IP client computer operating system requirements technical precautions trademarks and terminology used in the document It also describes how to safely handle the device provide feedback on the user guide and WEEE Information for Minicom Customers and Recyclers 2 Installation Lists Smart 108 116 IP system components describes Pg 13 the functionalities of the Smart 108 116 IP elements and provides instructions for rack mounting the unit and connecting the system 3 Configuring the Provides instructions for logging into the Web Pg 23 Network configuration interface configuring the device ID IP address and Centralized Management settings enabling and configuring SNMP adding editing removing and blocking system Users configuring the KVM switch and security settings It also provides instructions for installing an SSL certificate upgrading firmware restoring factory settings and saving changes and logging out 4 Conducting a Remote Describes how to start a remote session set the Pg 38 Session session profile full screen mode view system information adjust video settings manage keyboard sequences synchronize mouse pointers switch to a different server or device and di
39. er To perform the calibration 1 the toolbar select Calibrate If the Video Noise Level is above zero calibration may not work In this case go to Video Adjustment and try to eliminate the noise by automatically adjusting the video see Section 4 7 2 and or adjusting the bars in manual video adjust see Section 4 7 3 and then performing the mouse calibration If the mouse settings on the target server have been changed you must synchronize mouse pointers manually as explained below 4 10 Switching to a Different Server In the middle of a remote session you can switch to a different server To connect to a different server 1 the toolbar click A list of connected servers appears There is a checkmark near the server of the remote session 2 Click the desired server The screen of the server terminal emulation window appears 4 11 Disconnecting the Remote Session To disconnect the session 1 On the toolbar click The Login Web page appears You can re login or close the browser window 56 Smart 108 116 IP Troubleshooting Safe Mode Entering Safe Mode 5 Troubleshooting Safe Mode From Safe mode you can Restore factory defaults When you cannot access the system for example you have forgotten the Username or Password you can restore factory defaults from Safe mode see Section 3 8 3 on page 37 on how to restore factory settings from the Web inte
40. es the Web configuration interface tabs Tab Description Device For configuration of the device settings IP address and centralized management SMNP For configuration of network SNMP settings Users For adding editing deleting and blocking system Users Switch Configuration For configuration of the KVM switch settings Serial Port Not in use Security For configuration of the security settings 26 Smart 108 116 IP Configuring the Network Configuring the Network Settings 3 2 2 Web Configuration Toolbar Buttons The following table describes the functionality of the Web configuration toolbar buttons Button Functionality ial Save Saves the configuration changes d Reload Reloads the device settings into the configuration page parameter settings dig Device Reboot Reboots the device Device Upgrade Upgrades the device firmware Factory Restore Restores the device with factory settings 58 Certificate Installs the SSL certificate onto the device 3 3 Configuring the Network Settings On the network configuration page see Figure 14 you can configure the following Device ID Device IP address Centralized Management Consult your Network Administrator for the network settings 3 3 1 Configuring Device ID Settings You can assign a name to the Smart 108 116 IP device and select a TCP port The default device name consists of the letter D followed by the 6 digit device number D N which is printed on
41. g the Device page restarts the unit automatically save changes 1 In the Configuration page toolbar click the button If you made changes to the Device page the system automatically prompts you to reboot and restart the device by displaying the following device reboot confirmation box System Message Figure 26 Device Reboot Confirmation Message 1 Click Yes A message box informs that Save has completed System Message Save succeeded Device is rebooting Figure 27 Save Succeeded Message 2 Click OK Device reboots and when it completes a Logon page appears Device reboot in progress ES 15 Figure 28 Device Rebooting Progress Box 38 Smart 108 116 IP Configuring the Network Saving Changes and Logging Out Figure 29 Logon Page after Rebooting 3 Type your User name and Password and click Enter The Configuration page opens To log off 1 In the screen toolbar click the Big overt button The Configuration screen is closed and the session closes User Guide 39 Conducting a Remote Session Starting a Remote Session 4 Conducting a Remote Session The remote session enables remotely accessing the server connected to Smart 108 116 IP Before starting a remote session Smart 108 116 IP must be fully configured You can perform the following from the remote session Display hide the toolbar m Set the session profile Display the session i
42. he network restore device firmware 1 In the Safe Mode menu see Figure 47 click Firmware Upgrade A warning appears 2 Locate the Upgrade firmware click Install then click Start Upgrade The firmware upgrades When the process finishes the following figure appears User Guide 59 Troubleshooting Safe Mode Restoring the Device Firmware Upgrade succeded Figure 51 Upgrade Succeeded 3 Click Reboot to restart the unit 60 Smart 108 116 IP Operating the Smart 108 116 IP Switching System Locally Using the Keyboard Hotkeys 6 Operating the Smart 108 116 IP Switching System Locally This chapter explains how to operate the Smart 108 116 IP Switching system locally as well as how to upgrade the Smart 108 116 IP firmware see Section 6 3 and troubleshoot problems that arise when updating the software see Section 6 4 You can switch between the connected computers using either the Keyboard hotkeys The OSD On Screen Display With a US English keyboard you can use the key of the alphanumeric section or of the numeric keypad With a non US English keyboard only use the key of the numeric keypad 6 1 Using the Keyboard Hotkeys You can switch to the next computer in the forwards or backwards direction To switch to the next computer forwards Press Shift Release Shift and then press To switch to the next computer backwards Press Shift Release Shift and then press
43. he static IP address 192 168 0 155 If a DHCP server later becomes available unit picks up the settings from the DHCP server To keep the static IP address you can disable DHCP as Dee ee 91 User Guide 23 Configuring the Network Logging Onto the Web Configuration Interface Device network setting x Z is set fo obtain IP address fom DHCP Sener Is DHCP Server XGA present in the D Devic IP is connected LAN gt 182 168 0 155 Yes IP address 15 assigned by DHCP server u To access the configuration page of the unit open Intemet Explorer 7 0 Firefox or later and type https
44. igning Static IP Addresses for Number of Units 24 User Guide Table of Contents 3 2 LOGGING ONTO THE WEB CONFIGURATION INTERFACE eseeennnn nnn nnn 24 3 2 1 Web Configuration Interface Tabs 26 3 2 2 Web Configuration Toolbar Buttons 27 3 3 CONFIGURING THE NETWORK SETTINGS 2 3 3 1 Configuring Device ID Settings 27 3 3 2 Configuring the Device IP 28 3 3 3 Configuring Centralized Management Settings 28 3 4 CONFIGURING NETWORK SNMP SETTINGS nnn nnns 29 345 CONFIGURING USER SETTINGS Lus T E RS EEAS 29 oS PAGING SVEN 29 3 5 2 Deleting USE Sunsari 31 3 5 3 BOEN d USER oco I rb Ed dive 31 5 5 4 User IN OM ANN Larssen 31 3 0 CONFIGURING THE KVM SWITCH sa 32 5 7 GONFIGURING THE SECURITY SETTINGS aS 33 3 8 PERFORMING ADDITIONAL CONFIGURATION 34 3 8 1 Installing an SSL Certificate nnn 35 38 2 Upgrading 35 3 0 9 R storing Factory UV PAPSUUN D MI ERE 37 3 97 j RELOADING IS PAGE NS 37 3 10 SAVING CHANGES AND LOGGING OUT Lae need 38 4 CONDUCTING REMOTE 5
45. ing to record your macro Click 5top Recording to finish Start Recording Figure 40 Record Macro Box 2 In Label type a name for the new key sequence Click Start Recording E 4 On your keyboard press the keys to include in the key sequence The names of the pressed keys appear in the provided area Click Stop Recording 6 Click OK The new key sequence is now on the list of predefined key sequences 4 8 3 Editing a Key Sequence To edit a predefined keyboard sequence 1 In the Special Key Manager box see Figure 38 select the desired key sequence and click Edit The Record Macro box appears see Figure 40 The name of the key sequence to edit appears in the Label field 2 Click Start Recording User Guide 51 Conducting a Remote Session Synchronizing Mouse Pointers 3 On your keyboard press the keys to include in the key sequence The names of the pressed keys appear in the provided area 4 Click Stop Recording 5 Click OK The key sequence definition is updated in the system 4 8 4 Deleting Key Sequence s You can delete a single or multiple key sequences from the system delete a keyboard sequence 1 In the Special Key Manager box see Figure 38 select the desired key sequence s to delete Select a group of keys by selecting the first key in the group pressing the Shift button and then selecting the last key 2 Click Delete The delete confirma
46. ing the Mouse 55 4 9 3 Calibrating Mouse Pointers 56 4 10 SWITCHING DIFFERENT SERVER sunne 56 4 11 DISCONNECTING THE REMOTE SESSION E vro 56 TROUBLESHOOTING SAFE MODE unnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 57 5 1 ENTERING SAFE MODE 35554 oe UR RR ka E rake 57 5 2 RESTORING FACTORY DEFAULTS used ance amas s aa canit A atras seran hin 58 5 3 RESTORING THE DEVIGE FIRMWARE ae 59 OPERATING THE SMART 108 116 IP SWITCHING SYSTEM LOCALLY 61 6 1 USING THE KEYBOARD HOT ES race sad a etc td ence stet i as 61 6 25 USING THE Nene 61 6 2 1 Navigating the OSD eii posta E 62 6 22 Compute DE pie pas 62 6 2 3 Configuring the OSD Settings nnn 62 6 2 4 Configuring the General 5 63 ContiguringSecHlriby SEINO sector sati tu a 64 Changing the OSD Hoke sun qi mra t dimmi qe QN M RENE S APT iN dg 65 Activating 0 6 arenaer eee 65 Serial Port 65 Changing the Keyboard PARE ERU EE PE E et 65 Editing the Svikter aa
47. ings General see Section 6 2 4 62 Smart 108 116 IP Operating the Smart 108 116 IP Switching System Locally Using the OSD Ports see Section 6 2 5 B Time see Section 6 2 6 m Users see Section 6 2 7 Security see Section 6 2 8 You can also view the available Help see Section 6 2 9 To configure the OSD settings 1 Press F2 The OSD Settings window appears MINICOM SMART 116 IP SETTINGS EI 7HEL ZE Figure 53 OSD Settings Window RE ERE ET ER NR RR RE MARE RT m em m m m m e emi eti dm een 2 mc m eu ret e m em em e em When the OSD is password protected explained below only the Administrator has access to the F2 settings window 6 2 4 Configuring the General Settings From the General Settings screen you can configure the following general settings m Security m OSD hotkey Autoskip Keyboard language m Switch name From this screen you can also restore the OSD to its factory default To configure the general settings 1 In the OSD Settings window see Figure 53 navigate to GENERAL so that the red line is on it and press Enter The General Settings window appears User Guide 63 Operating the Smart 108 116 IP Switching System Locally Using the
48. it reboots After about 30 seconds the Login page appears Depending on type of firmware upgrade the following settings erased User settings KVM switch settings mouse and video adjustments and RS232 settings The network settings remain intact For more information refer to the firmware release notes 36 Smart 108 116 IP Configuring the Network Reloading a Page 3 8 3 Restoring Factory Settings You can restore the Smart 108 116 IP unit to its factory settings This restores the original Smart 108 116 IP parameters resetting all the information added by the administrators including Network settings Servers Switches Users and Passwords You have the option to preserve Network settings as explained in the following procedure The OSD preserves the server names and other settings You can restore the OSD settings from the OSD see Section 0 0 0 AAS ee ee ee Pee ee
49. ith Firefox 3 or Internet Explorer 32 bit 7 0 or later version Linux with Firefox 3 128 bit encryption support is required 1 5 Technical Precautions This equipment generates radio frequency energy and if not installed in accordance with the manufacturer s instructions may cause radio frequency interference This equipment complies with Part 15 Subpart J of the FCC rules for a Class A computing device This equipment also complies with the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications These above rules are designed to provide reasonable protection against such interference when operating the equipment in a commercial environment If operation of this equipment in a residential area causes 12 Smart 108 116 IP Introduction Safety radio frequency interference the user and not Minicom Advanced Systems Limited will be responsible Changes or modifications made to this equipment not expressly approved by Minicom Advanced Systems Limited could void the user s authority to operate the equipment 1 6 Safety The device must only be opened by an authorized Minicom technician Disconnect the device from the power source and all cables from the device before service operation 1 7 Trademarks All trademarks and registered trademarks are the property of their respective owners 1 8 WEEE Compliance This section provi
50. ium color medium compression Medium 256 colors medium compression Low 16 colors high compression Apply Cancel Figure 35 Performance Settings In Mode select Fixed or Adaptive For Fixed mode in Bandwidth select Maximum High Medium high color or 256 colors or Low Click OK The chosen setting takes effect and the screen of the last accessed target server appears 46 Smart 108 116 IP Conducting a Remote Session Adjusting the Video 4 7 Adjusting the Video There are three ways to adjust the video image Refreshing the video image Automatically adjusting the video image Manually changing advanced video settings 4 7 1 Refreshing the Video Image The video image may require refreshing when changing the display attributes of a target server Refreshing completely regenerates the video image refresh the video image 1 On the toolbar select gt Refresh The image is refreshed 4 7 2 Automatically Adjusting the Video Image The video view may need to be adjusted for each target server or new screen resolution In most cases adjusting the video view using the default video settings gives the optimal view automatically adjust the video image 1 On the toolbar select gt Video Adjust The progress of video adjustment is displayed Figure 36 Video Adjust Progress The process takes a few seconds If the process runs more tha
51. less of the server condition and network connectivity Covers the entire spectrum of crash scenarios Compatible with all major operating systems Web based control Browser based control of a target server from any location via a secured standard IP connection m Multi user share mode Allows up to five simultaneous users to share a remote session User Guide 11 Introduction Terminology Security Supports the highest security standards for encryption 256 bit AES and HTTPS and authentication for remote user and advanced OSD management with multi layer security for the local user Centralized Management Can be controlled by Minicom s AccessIT KVM net systems for centralized over IP management of distributed data center locations 1 2 Terminology The following table describes terms used in this guide Term Definition Target server The computer server that is accessed remotely via Smart 108 116 IP Client computer The PC running a remote Smart 108 116 IP session Remote session The process of accessing and controlling target servers connected to Smart 108 116 IP from a user workstation 1 3 Compatibility Smart 108 116 IP is compatible with PS 2 SUN and USB computers servers VGA SVGA and XGA monitors Windows Linux UNIX and other major operating systems 1 4 Client Computer Operating System The client computer operating system must be one of the following Windows 2000 or later w
52. ling the unit in a closed or multi unit rack assembly that the environment is compatible with the maximum rated ambient temperature Reduced airflow Install the equipment in a rack in such way that the amount of airflow required for safe operation is not compromised Leave a gap of at least 5 cm 2 on each side of Smart 108 116 IP Uneven mechanical loading Uneven loading can cause damage to the equipment or personal injury Mount the equipment in the rack in such a way that a hazardous condition does not result due to uneven mechanical loading Circuit overloading When connecting the equipment to the supply circuit make sure that the total power of all the components does not exceed the circuit capabilities Overloading of circuits can affect over current protection and supply wiring potentially resulting in fire and shock hazards Unreliable earthing Maintain reliable earthing of rack c mounted equipment attention to supply connections other than direct connections to the branch circuit for example use of power strips 2 4 2 Mounting the Unit You can connect the Smart 108 116 IP unit to a server rack using the supplied rack mounting kit The brackets can be placed in two possible positions as illustrated in the following figure 16 Smart 108 116 IP Installation Connecting the System Front of unit Position here for front facing Position here for rear facing Figure 3 Bracket Positions
53. n forever Password Policy High security password policy Idle Timeout Disconnect after 10 minutes of inactivity Figure 21 Security Page 2 In the Account Blocking section In Block after type the number of allowable attempts to log in with a wrong username or password in a time period specified in attempts within prior to a forced time lock m In Block account select for period to block the account for a specified period of time or forever for a total block 3 Select the High security password policy checkbox to enable the high security password policy clear the checkbox for the standard security policy to apply 4 In Disconnect after select the timeout inactivity period after which the user is disconnected from the system Select No Timeout to disable timeout 3 8 Performing Additional Configuration Operations You can perform the following additional operations on Smart 108 116 IP Install an SSL certificate 34 Smart 108 116 IP Configuring the Network Performing Additional Configuration Operations Upgrade firmware Restore factory settings 3 8 1 Installing an SSL Certificate You can install an SSL Certificate to ensure secure transactions between the Web servers and browsers To install an SSL Certificate 1 In the toolbar select SSL Certificate The SSL Certificate page appears SSL Certificate Certificate file Private key file Key pass
54. n a few times it is an indication that there is an abnormal noise level Check the video cable and verify that no dynamic video application is running on the target server s desktop 4 7 3 Manually Adjusting Video Settings Although automatic adjustment of video generally optimizes the video view you may want to fine tune the results You can use the advanced video adjustment options User Guide 47 Conducting a Remote Session Adjusting the Video To fine tune the target server video settings after auto adjustment To adapt to a noisy environment or nonstandard VGA signal When in full screen DOS CLI mode After adjusting the video settings manually you can always revert to automatically adjusting the video settings as explained in Section 4 7 2 manually adjust the video settings 1 On the toolbar select gt The manual controls appear r Brightness amp Contrast Brightness Contrast Offset Phase and Scale H Offset 268 12 d HH V Offset 31 1 Phase 0 31 15 5 24 64 Figure 37 Manual Video Adjustments Controls 2 In Brightness and Contrast use the scales to adjust the brightness and contrast of the displayed image respectively Move the sliders to change the displayed image Click in the area of the sliders for fine tuning 3 In the Offset Phase and Scale section 48 Smart 108 116 IP Conducting a Remote Session
55. n full screen mode Verify Remote Presence Solutions information Adjust video settings m Manage keyboard sequences m Synchronize mouse pointers Switch to a different server or device 4 1 Starting a Remote Session On first connection install the Minicom certificate and verify that you have the latest Java installed on your computer If not you can download and install Java from http www java com en download index js When using the Firefox browser install the Minicom Firefox add on The following procedure describes how to log into a remote session from a client computer log onto a remote session 1 Open your Web browser Internet Explorer 7 0 Firefox 3 or later 2 Type the Smart 108 116 IP system IP address https IP address and press Enter The Web page appears see Figure 12 3 Inthe Web page click Log On Java installs After installation has completed the logon page appears 40 Smart 108 116 IP Conducting a Remote Session Starting a Remote Session Remote Presence Solutions css Remotesccess e Figure 30 Logon Page Leave Mode as Remote Access 4 In User and Password type the default Administrator name and password admin and access respectively both lower case 5 Click Enter The screen of the target server or the currently selected server on the KVM switch that is connected directly to Smart 108 116 IP appears with the Smart 108
56. n provide automatic IP assignment However best practices recommend using MAC address reservations in the DHCP server to ensure that the IP address of the Smart 108 116 IP will not be changed Consult your Network Administrator regarding the use of the DHCP If you have access to the server your configured or default Smart 108 116 IP device name will appear on the DHCP server s interface making it easy to locate To configure the device IP address do one of the following Select automatic IP address assignment Select the Enable DHCP checkbox to enable a DHCP server that is active on the same network to which Smart 108 116 IP is connected to provide automatic IP assignment Select manual IP address assignment Clear the Enable DHCP checkbox to disable the DHCP and then type the IP Address Subnet Mask and Default Gateway for LAN 1 provided by your Network Administrator 3 3 3 Configuring Centralized Management Settings Minicom s Centralized Management IP based systems ensure secure control of servers and network devices and power and user administration in the data center environment The Centralized Management systems combine out of band KVM via IP access with modern IT standards and requirements They are the most comprehensive remote server maintenance solutions available in the market today To configure Centralized Management settings 1 Select the Enable Centralized Management checkbox to enable Smart 108
57. nnected or that it is switched off 6 3 8 Obtaining New Firmware Download the latest firmware for your system from www minicom com Updating the Firmware During the Update process do not switch off any computer connected to the Smart 108 116 IP system Toupdate the firmware 1 Select the option to update the Smart 108 116 IP switch or the RICC ROCs 2 From the File menu choose Open The Open dialog box appears User Guide 77 Operating the Smart 108 116 IP Switching System Locally Upgrading the Smart 108 116 IP Firmware gt Install Minicom Smart 116 IP gt search 8 Organize gee Views New Folder vorte Date modif Type BE Desktop is Recent Places Computer E Documents E Pictures Music Recently Changed Searches Public Folders A 1161P Minicom Switch v1 0 P1 200705137 Fimware Files min eR Figure 65 Open Dialog Box The Smart 108 116 IP switch update is a min file The RICC ROC update is a hex file 3 Navigate to the folder that contains the firmware update file You can only see the files that match the file selection mask When the firmware is contained in a Firmware Package select the package The package comes with a min extension The correct firmware is automatically selected according the Switch or RICC ROCC chosen in step 1 above The file extension for specific devices is hex Open the file
58. om com Figure 34 Remote Presence Solutions Information 4 6 Changing the Video Performance Settings From the toolbar you can alter the video performance settings by selecting a different mode or bandwidth The mode can be set to B Fixed Enables you to select any bandwidth option For example a LAN environment it is best to set the bandwidth setting to High For VPN and Internet environments you may want to alter the settings to increase responsiveness User Guide 45 Conducting a Remote Session Changing the Video Performance Settings Adaptive Automatically adapts to the best compression and colors according to the network conditions You can choose to display more colors for more fidelity or less colors to reduce the volume of data transferred through the network Choosing more colors requires more bandwidth The bandwidth can be set to Maximum For optimal performance when working on LAN This gives no compression and high color 16 bit High For low compression and high color 16 bit Medium For medium compression and either high color or 256 colors Recommended when using a standard Internet connection Low For high compression and 16 colors To alter the settings On the toolbar select gt Performance The Performance dialog box appears Bandwidth Mode E Maximum high color no compression amp Fixed ia High high color low compression Adaptive 6 Med
59. ow location of pointer when press the CTRL key M Show location of pointer when press the CTRL key Figure 43 Windows 7 Mouse Properties 2 For Windows 2000 If Mouse Properties were ever changed for the target even if they have been returned to their original state clear the Default checkbox M Default The USB Option You can use the USB option if you have USB to PS2 conversion between Smart 108 116 IP and the target server via any of the following USB to PS 2 adapter USB KVM dongle such as RICC ROC USB and X RICC USB Unsupported operating systems SUN Solaris Use this option if you are sure of the custom acceleration algorithm you are using or have been informed to do so by customer support 54 Smart 108 116 IP Conducting a Remote Session Synchronizing Mouse Pointers Advanced Mouse Emulation In the Advanced Mouse settings you can set the type of mouse that you would like Smart 108 116 IP to emulate It is recommended not to change the advanced settings unless there is erratic mouse behavior for example the mouse is making random clicks and jumping arbitrarily around the screen These settings come into effect when Smart 108 116 resets the local mouse after the KVMIP session is over set the type of mouse that you want Smart 108 116 IP to emulate 1 In the Mouse Settings box see Figure 42 click Advanced The Mouse Emulation box appears Standard Mou
60. playing hiding toolbar Session button Pressing this button opens up a dropdown menu for selecting Session Profile enables configuring remote session profile session About displays client firmware Switch File and KME version information Video button Pressing this button opens up a dropdown menu for performing Refresh for refreshing the video image Video Adjust for automatically adjusting the video image Advanced for manually setting video settings Performance changing video performance by changing mode and or bandwidth Keys button Pressing this button opens up a dropdown menu with predefined key sequence names and Special Keys item which enables you to add a keyboard sequence record a new custom key edit an existing key sequence and delete a key sequence Mouse button Pressing this button opens up a dropdown menu for performing Calibrate calibrates the speeds of the mouse pointers of the target server and client computer in Win98 NT or 2000 Align for aligning the local mouse pointer with the remote target server mouse pointer Mouse Settings for manually synchronizing the mouse pointers Server button Pressing this button displays the connected servers You can switch to a different server Restore button To toggle Full screen mode on and off Logoff button Closes the current remote session and displays the logon Web page 4 2 Sharing a Remote Session Users who want to remotely work on a se
61. puter using full screen mode In Full Screen mode the desktop window disappears and is replaced by the accessed target server desktop Prevent other users from logging into the same session To set the session profile 1 the toolbar select gt Session Profile The Session Profile window appears User Guide 43 Conducting a Remote Session Setting the Session Profile session Profile Local Mouse Pointer None Dot Connect Auto hide Full Screen Exdusivity Exclusive Session Figure 33 Session Profile Dialog Box 2 In Local Mouse Pointer select one of the following options to set the appearance of the client computer mouse pointer B None to hide the mouse pointer Dot for the mouse pointer to appear as a dot Default for the mouse pointer to appear as a regular shaped mouse cursor 3 In Auto Connect select B hide to hide the toolbar from the next connection onwards Full Screen to display the remote session screen in full screen mode from the next connection onwards To toggle full screen mode on and off you can click the Restore button see Section 4 4 1 4 In Exclusivity select the Exclusive Session checkbox when starting a remote session and there are no other logged in users this prevents other users from logging into the session 4 4 1 Full Screen Mode You can work on the target server as if you are working on a local computer
62. rd sequences that can be accessed directly from the dropdown list of the toolbar item s To add keyboard sequence 1 the toolbar click Special Keys The Special Key Manager box appears User Guide 49 Conducting a Remote Session Managing Keyboard Sequences Canal Figure 38 Special Key Manager 2 Click the Add Predefined button A list of existing sequences appears Print 5 Alt Print Screen Alt Tab Alt 5pace Alt Enter Alt F4 Pause Windows Logo Windows Logo M Windows Logo E Windows Logo Windows Application Ctrl Esc Ctrl Left Shift Ctrl Right Shift Fi Figure 39 Add Predefined Key Dialog Box 3 Select a key sequence and click OK The sequence appears in the Special Key Manager box 50 Smart 108 116 IP Conducting a Remote Session Managing Keyboard Sequences 4 Inthe Special Key Manager box click OK The sequence appears in the Keyboard Key sequence list 4 8 2 Recording a New Custom Key This section describes how to define a new keyboard sequence After defining the keyboard sequence you can add it to the list of keyboard sequences that can be accessed directly from the dropdown list of the toolbar item see Section 4 8 1 To record a keyboard sequence 1 In the Special Key Manager box see Figure 38 click Record New Custom Key The Record Macro box appears Record New Custom key Click Start Record
63. re Smart 108 116 IP Switch Update ET JO xj Ee Options Smart 108 116 Sat S006 Swich Unk IP Switch ER Ricks TOT Pet IT 02 Por 02 793 Port 03 104 Part 04 05 For 5 08 Port 06 107 Pott 08 Peat 08 Dor 08 Port f RICCS 10 Port 10 711 Par 11 12 Por 12 13 13 114 Part 14 15 Port 15 Current status of 16 Por 16 device Upgrade Status bar Al Lneeiact Xi Start version HAV M Cance Fil Name Device i EL Figure 61 Smart 108 116 IP Switch Update Window The table below explains the functions of the buttons and dialog boxes in the Update window Button Box Function Select All Selects all RICC ROCs Unselect All Unselects selected RICC ROCs Start Starts the firmware download FAA Version Displays the firmware version numbers HA Version Displays the hardware version numbers Cancel Cancels the selected function 10 06 System time Status Displays the communication status between the upgrade software and the Smart 108 116 Choose Options Get Status to refresh the status File Name of Update file 2 Install the software computer s hard drive 3 To change the Com Port from the Options menu choose Com Port The Communication Port Dialog box appears User Guide 75 Operating the Smart 108 116 IP Switching System Locally Upgrading the Smart 108 116 IP Firm
64. re seo EpL ERE EUER UR PEN ER BOSE ER E UR UN Ra 74 6 3 6 Starting and Configuring the Update 74 6 3 7 Verifying the Version Numbers 76 VES ON Lu 76 REC ROG VES Ne 77 6 3 8 Obtaining 0 77 Updating the FIERIWBEG D renee 77 Manually Updating the 0 78 6 3 9 Restoring Factory Settings eese enne 79 6 4 TROUBLESHOOTING UPDATE SOFTWARE nnns 79 6 4 1 Communication Error 79 642 saa 79 7 TECHNICAL SPECIFICATIONS isis da Enc REOR ROGO AEN 81 8 VIDEO RESOLUTION AND REFRESH RATES 83 9 SNMP EVENTS TABLE yWAGRERCERAVEENERRANERVESSUERFEFA 84 viii Smart 108 116 IP Table of Figures Table of Figures Figure 1 Smart 108 116 IP Unit Front Panel 6 14 Figure 2 Smart 116 IP Unit Rear 15 Figures Bracket POSITIONS edad edid e 17 Figure 4 Bracket Connected for Rear 17 Figure 5 Smart 108 116 IP System Overview
65. rface Restore the device firmware If during a firmware update there is a power failure and you can no longer access the system you can restore the device firmware from Safe mode using a special update file 5 1 Entering Safe Mode The following flowchart provides an overview on how to enter Safe mode Follow user guide instructions to boot the unit into Safe Is DHCP Server lt present in the connected LAN Device IP 15 192 168 2 155 access the configuration page of the unit open Internet Explorer 7 0 or later and type http lIPaddress config Safe mode is HTTP not HTTPS Default user admin Default password SAFEmode case sensitive Figure 45 Safe Mode Procedure User Guide 57 Troubleshooting Safe Mode Restoring Factory Defaults enter Safe mode 1 While powering up Smart 108 116 IP press and hold down the Go Local button on the back panel of the unit for three to four seconds The device boots up in Safe mode Wait until the unit finishes booting one to two minutes Determine the IP address of the Smart 108 116 IP unit The IP address depends on whether or not there is a DHCP server on the network If there is the DHCP server assigns an IP address to the Smart 108 116 IP unit If there is no DHCP server the unit boots with the static IP address 192 168 2 155 4 Open Internet Explorer and type into the Address box http
66. rk Configuring the Security Settings Figure 20 KVM Switch Configuration Page for Smart 116 IP The servers that are connected to the selected KVM switch appear in the Servers section The number of servers that appear corresponds to the number of ports in the KVM switch 16 for Smart 116 IP 8 for Smart 108 IP The following information is displayed for each potential server m The server number m The server name 2 To change the name of connected server highlight the current server name and type new name 3 7 Configuring the Security Settings This section describes how to configure the security features such as Account Blocking Password Policy and Idle Timeout You can choose standard or high security level of password The following table describes both these options User Guide 33 Configuring the Network Performing Additional Configuration Operations uppercase letter and one of the following special characters Standard Security Policy High Security Policy At least six characters At least eight characters must include at least one digit one 3 or Must not include the user name Must not include the user name To configure the security settings 1 From the configuration menu select Security The Security page appears Account Blocking Block after 3 attempts within hr min Block account for period hrimi
67. rver at the same time and collaborate their work can share a remote session All users in the remote session can connect to see the video at the same time and share the Keyboard Mouse control Up to five users can share the same remote session 42 Smart 108 116 IP Conducting a Remote Session Displaying the Toolbar When connecting to a target server that other users are already connected to the following message appears You are connected to a shared session Figure 32 Shared Remote Session 4 2 1 Exclusive Session When starting a remote session and there are no other logged in users a user can prevent other users from connecting to the session see Section 4 4 step 4 This means that the user is the only one who can see the video and control the Keyboard Mouse enabling the user to work on the server without anyone seeing or interfering in the user s work 4 3 Displaying the Toolbar The toolbar appears briefly at the top of the screen see Figure 31 It disappears when the mouse is not over it To make it reappear glide the mouse over the top of the screen To display the toolbar permanently click the tack icon the toolbar 4 4 Setting the Session Profile You can set the remote session display features as follows m Select the format of the mouse pointer or hide it m Hide the toolbar Display the session in full screen mode You can work on the target server as if you are working on a local com
68. s the RICC SUN and its connections 20 Smart 108 116 IP Installation Connecting to the Network To Video Card Keyboard Port SUN CATS cable to Smart 118 IP Server port Figure 10 RICC SUN To connect the RICC SUN 1 Connect the Screen connector to the computer s video card 2 Connect the Keyboard connector to the computer s Keyboard port 2 Connecting to the Network Before powering on Smart 108 116 IP you can connect the Smart 108 116 IP to the network To connect the Smart 108 116 IP to the network 1 Connect the network cable to the LAN port of the Smart 108 116 IP 2 8 Connecting the CAT5 Cables Perform the following procedure for each computer to which you want to connect CAT5 cables To connect the CAT5 cables 1 Connect one connector to the RICC ROC RJ45 port 2 Connect the other connector to one of the Smart 108 116 IP computer ports 2 9 Connecting the KVM Console You can connect KVM console to Smart 108 116 IP in order to operate the system locally To connect KVM console to Smart 108 116 IP 1 Connect the monitor s connector to the Smart 108 116 IP s Monitor port 2 Connect the keyboard s connector to the Smart 108 116 IP s Keyboard port 3 Connect the mouse s connector to the Smart 108 116 IP s Mouse port User Guide 21 Installation Connecting the Power Supply 2 10 Connecting the Power Supply To connect the power supply
69. sconnect the remote session 5 Troubleshooting Describes how to enter Safe mode restore factory Pg 57 Safe Mode defaults and restore device firmware 6 Operating the Smart Describes how to operate Smart 108 116 IP using the Pg 61 108 116 IP Switching keyboard hotkeys and the OSD how to upgrade the System Locally firmware and how to troubleshoot problems that occur when updating the software 7 Technical Lists and describes Smart 108 116 IP specifications Pg 81 Specifications User Guide iii About this Document 8 Video Resolution and Lists video resolutions and refresh rates Pg 81 Refresh Rates 9 SNMP Events Table Lists recorded SNMP events Pg 84 Style Conventions Convention Used for Verdana Regular text Arial Bold Names of menus commands buttons and other elements of the user interface Arial Italics Special terms the first time they appear Monospace Text entered by the user Notes which offer an additional explanation or a hint on how to overcome a X common problem N Warnings which indicate potentially damaging user operations and explain how to avoid them iv Smart 108 116 IP Table of Contents Table of Contents LEGAL NOTICE 11 ABOUT THIS DOCUMENT dui gara d wir dua iw a atra wir eua d a oar III TABLE OF CONTENTS sak V TABLE OF FIGURES oen vu d aaa uu e Du IX 11 1 1 PRODUCT OVER VIEW reese und nace
70. se amp Wheel Mouse 4 Microsoft Mouse Max Rate 100 Cancel Figure 44 Mouse Emulation Box 2 Select the mouse connected to the Local Console port on the Smart 108 116 IP as follows Standard Mouse if the local mouse is a non Microsoft two button mouse in this case clear the Microsoft Mouse checkbox Wheel Mouse Microsoft mouse or Microsoft optical mouse 3 In Max Rate select the maximum mouse report rate For Sun Solaris the default value is 20 in order to support older Sun versions 4 Click OK 4 9 2 Aligning the Mouse Pointers When accessing the target server the mouse pointers may appear at a distance to each other due to the mouse on Smart 108 116 IP losing sync with the mouse on the host system You can align the local mouse pointer with the remote target device s mouse pointer User Guide 55 Conducting a Remote Session Switching to a Different Server align the mouse pointers 1 the toolbar select gt Align or press Ctrl M The mouse pointers align 4 9 3 Calibrating Mouse Pointers A target server may have a different mouse pointer speed than the client computer Calibrating automatically discovers the mouse speed of the target server and aligns the two pointers You can perform automatic calibration when the target server operating system is Windows NT4 2000 or 98 Smart 108 116 IP saves this alignment so that calibration is only needed once per target serv
71. ser Logout end of remote access session Takeover has been successfully performed the previous user has been disconnected Device internal hardware failure Try disconnecting any other attached device and reboot If problem persists contact technical support Power cycle command issued only relevant when a special power cycle product is attached to the device for exmple User connected in view only mode while another user is connected ina regular session User connected in view only mode has disconnected Device has been blocked for access by an administrator remote access is disabled until the device is unblocked User blocked due to too many login attempts failure per policy in configuration Successful User Login CONF USER EVENT LOGIN SUCCEEDED Login is not successful wrong user access level CONF USER EVENT LOGIN NOT SUCCEEDED WRONG LEVEL Event Text Wrong user name or password Login is not successful because server is busy DHCP server setting has been changed Network IP address changed Network Subnet Mask changed Network Default Gateway changed User Logged out from Config TCP Port was changed Remote Access type was changed Security settings changed Restore default factory settings successful Restore default factory settings failed Firmware Upgrade successful Firmware Upgrade failed Code 2030 2040 2060 2070 2080 2090 2100
72. store the device to its default settings 80 Smart 108 116 IP Technical Specifications 7 Technical Specifications Specification Operating systems Resolution Video and mouse synchronization Security Connections Weight Dimensions x D W Power input Operating temperature Storage temperature Humidity Description Target server DOS Windows Novell Linux or SUN Solaris for PC Client computer Windows 2000 or later with Internet Explorer 7 0 Firefox 3 0 and later Linux x86 with Firefox 3 0 and later Target server Up to 1600 x 1200 85 Hz Client computer Recommended resolution should be higher than on target server Both auto and manual modes SSL high grade 256 bit AES encryption Ethernet RJ45 10 100 Mbit sec autosensing Serial RJ45 Local KVM connection Screen HDD15 Keyboard Mouse MiniDIN6 Flash 1 Server 5 2 54 5 6 Ib 44 x 220 x 431 1 6 x 8 66 x 17 in 100 240 VAC 0 8 A 50 60 Hz 0 C to 40 C 32 to 104 F 40 C to 70 C 40 F to 158 F 80 non condensing relative humidity Specification ROC PS 2 ROC USB Connections VGA HDD15 VGA 5 KM MiniDin6 USB System RJ45 Power Product Weight Shipping Weight From Keyboard port System RJ45 From USB port 100 0 20 Ib 172 g 0 38 Ib User Guide 81 Technical Specifications Specification ROC PS 2 ROC USB Dimensions D x W 65
73. the Scan Label and Timeout Period In the Time Settings window you can set the following SCN the scan period LBL the display period of the Confirmation label showing which computer is currently accessed B the timeout period When password protection is activated you can automatically disable the Management keyboard mouse and screen after a preset time of nonuse set the above periods 1 Navigate to desired column and row 2 Place the cursor over one of the three digits and type a new number for the new time period Type a leading zero where necessary For example type 040 for 40 seconds The numbers 000 and 999 are reserved as follows Inthe LBL column Typing 999 displays the label continuously typing 000 hides the label Inthe T O column Typing 999 disables the Timeout function Typing 000 causes the Timeout function to work immediately In the SCN column Typing 999 displays the screen for 999 seconds Typing 000 causes the computer screen to be skipped 6 2 7 Configuring the Users Settings To configure the users settings 1 In the OSD Settings window see Figure 53 navigate to USERS so that the red line is on it and press Enter The Users Settings window appears MINICOM SMART 116 USERS SETTINGS USER 12353456 SERVER1 YYYYY SERVER YYYYYY 43 SERVERS 11 SERVER4 Figure 57 Users Settings Window 68 Smart 108 116 IP Opera
74. the silver label on the underside of the Smart 108 116 IP box If the DHCP server is published in the DNS server you can connect to the Smart 108 116 IP system using the device name as follows https DeviceName You can select any TCP port from port 800 to 65535 When managed by Centralized Management the port number can be changed from the management interface if needed Firewall or router security access list must enable inbound communication through the selected TCP port for the Smart 108 116 IP s IP address Default TCP port is 900 default Web interface TCP port is 443 For client computer access from a secured LAN the selected ports should be open for outbound communication l ee User Guide 27 Configuring the Network Configuring the Network Settings To configure Device ID settings 1 In Device Name type a name for Smart 108 116 IP 2 In TCP Port type the number of the port from 800 to 65535 3 3 2 Configuring the Device IP Address When a DHCP server is active on the same network to which Smart 108 116 IP is connected the DHCP ca
75. ting the Smart 108 116 IP Switching System Locally Using the OSD ptt ee Users is only enabled if the security status is set to On see the Configuring Security Settings section on page 64 There are three different access levels m Y Full access to a particular computer V Viewing access only to a particular computer no keyboard mouse functionality N No access to a particular computer a TIMEOUT label appears if access is attempted To give each user the desired access level 1 In the Users Settings window navigate to the desired computer line and User column 2 Toggle between the options using the Space bar 6 2 8 Configuring the Security Settings To configure the security settings 1 In the OSD Settings window see Figure 53 navigate to SECURITY so that the red line is on it and press Enter The Security Settings window appears MINICOM SMART 116 IP SECURITY SE
76. tion box appears System Message 5 Delete selected 5 Yes Figure 41 Delete Key s Confirmation 4 9 Synchronizing Mouse Pointers For best mouse performance and superior customer experience Minicom recommends that you set certain mouse settings in the target operating system This applies to all targets running Windows such as XP Windows 7 Windows Server 2003 and Windows Server 2008 When working at the client computer two mouse pointers appear one of the client computer and one of the target server the former is on top of the latter The mouse pointers should be synchronized The following explains what to do if they are not synchronized A Before synchronizing mouse pointers adjust the video of the target server see Section 4 7 otherwise mouse synchronization may not work 52 Smart 108 116 IP Conducting a Remote Session Synchronizing Mouse Pointers 4 9 1 Manually Synchronizing the Mouse If the mouse settings on the target server have been changed or when the operating system on the target server is Windows XP 2003 Server 7 2008 Server Linux Novell SCO UNIX or SUN Solaris you must synchronize the mouse pointers manually manually synchronize mouse pointers 1 On the toolbar select gt Mouse Settings 2 The Mouse Settings box appears Mouse Settings Operating System Operating System Windows 2003 Server Windo
77. understanding of networks hardware and software Chapter 3 and Chapter 4 of this guide describe how to configure and operate the Smart 108 116 IP system remotely over IP Chapter 6 explains how to operate the Smart 108 116 IP switching system locally through the On Screen Display OSD 1 1 Product Overview The Smart 108 116 IP system extends your KVM keyboard video and mouse from any computer or server over TCP IP via LAN WAN or Internet connection This enables you to control monitor and manage up to 8 16 remote servers from wherever you are inside or outside the organization Smart 108 116 IP is a cost effective hardware solution for secure remote KVM access and control of 8 16 computers servers from the BIOS level independent of the OS One local analog one remote digital IP user can access and control 8 16 multi platform PS 2 SUN or USB servers Smart 108 116 IP is based on Minicom s innovative ROC technology in which each computer server is directly connected to the switch via ROC dongles using only a standard CAT5 cable at a distance of up to 30 m 100 ft in a star configuration No external power is needed at the remote ROC The Smart 108 IP and Smart 116 IP are functionally the same The Smart 108 IP has eight Server ports the Smart 116 IP has 16 Server ports 1 1 4 Features and Benefits Smart 108 116 IP has the following features and benefits BIOS level control to any server s brand and model regard
78. using full screen mode In Full Screen mode the desktop window disappears and is replaced by the accessed target server desktop work full screen mode 1 Ensure that the client computer has the same screen resolution as the target server 2 Onthe toolbar click the Restore button B The desktop window disappears 44 Smart 108 116 IP Conducting a Remote Session Verifying Remote Presence Solutions Information To exit full screen mode 1 On the toolbar click the Restore button B The desktop window appears Wee e Naess eeu I E Ee I I EUER DE EE ESSE en con RICO oc E gt aes os sg a Full screen mode can also be activated from the Session Profile box see Section 4 4 step 3 4 5 Verifying Remote Presence Solutions Information You can verify the client firmware KME Keyboard Mouse Emulation firmware and Switch file versions installed on your Smart 108 116 IP This information can assist system administrators in troubleshooting and support To verify Remote Presence Solutions information 1 On the toolbar select gt About The information screen appears Remote Presence Solutions Client Version 6 00 37 4101 Switch File Version 4 012 Firmware Version 3 0 5 3521 Version 0 45 WAA Minic
79. ware Com Ma C C COM2 C C ik 0 i 2 2 i ted Figure 62 Communication Port Dialog box 4 Choose the Com Port that the RS232 Serial cable is connected to and click OK 6 3 7 Verifying the Version Numbers Before upgrading the firmware you must verify which firmware and hardware versions you Nave Smart 108 116 IP Switch Version verify the Smart 108 116 IP Switch version 1 Select the 108 116 IP Switch checkbox 2 Click _ version The firmware versions of the Translator Master and OSD appear Version Report Translator FAA Ver TRANS Ver 1 0 626 22 01 2008 Manager FAA Ver MST Ver 1 06209 22 01 2008 OSD Few Ver 050 Ver 1 0 B137 22 01 2008 Figure 63 Firmware Version Report 3 Click _ version The hardware version of the Translator appears 76 Smart 108 116 IP Operating the Smart 108 116 IP Switching System Locally Upgrading the Smart 108 116 IP Firmware 5 Version Report Manager HA Yer 60299 0 3 60299 2 0 100000010 Figure 64 Hardware Version Report RICC ROC Version Before you can select a RICC ROC you must clear the 108 116 IP Switch checkbox To verify the RICC ROC version number 1 Select one or more or all of the RICC ROCs 2 Click The firmware version number appears 3 Click _ version The hardware version number appears When Not responding appears it indicates that no computer is co
80. word Figure 22 SSL Certificate Page 2 In Certificate file browse to locate the Cer file 3 In Private key file locate the private key file in Microsoft pvk format 4 In Key password type the password required to upload the Private Key file 5 Click Install The SSL Certificate is installed 6 Save the changes and restart the system by clicking the sove button and then the 23 Device Reboot button 3 8 2 Upgrading Firmware You can upgrade the Smart 108 116 IP firmware to take advantage of new features To upgrade firmware 1 Download the firmware from Minicom s website at http www minicom com phandlh htm User Guide 35 Configuring the Network Performing Additional Configuration Operations 2 Save the firmware file on the client computer 3 In the toolbar select Device Upgrade The Device Version Upgrade page appears displaying the current firmware version on the device Device Version Upgrade Current version on device Version 3 0 5 Build 32 1 Version to uparade with Start Uprade Figure 23 Device Version Upgrade Page 4 In Version to upgrade with browse to locate and upload the firmware file Verify the current and uploaded version of the firmware Click Start Upgrade The upgrade starts 7 On upgrade completion on the toolbar click 28 Device Reboot A confirmation box appears System Message Figure 24 Reboot Confirmation Page 8 Click Yes The un
81. ws Windows 2003 Server Windows Windows XP Windows 2003 Server works with default acceleration only Verify that Enhanced pointer precision is unchecked Figure 42 Relative Mouse Settings In Operating System from the dropdown menu select the target s operating system Instructions and sliders appear Follow the instructions and set any relevant sliders to the same values as set in the target s Mouse Properties window Click OK The mouse pointers are synchronized User Guide 53 Conducting a Remote Session Synchronizing Mouse Pointers Examples The following are examples of the instructions for two different target operating systems After performing the instructions for the selected operating system you Should click OK to synchronize the mouse pointers 1 For Windows 7 Go to the Mouse Properties on the Target and clear the Enhance pointer precision checkbox Buttons Painters Pointer Options Wheel Hardware Activities Buttons Pointers Pointer Options Wheel Activities Motion Motion Select pointer speed Select pointer speed Slow Fast Enhance pointer precision Snap To er orig move pointer to the d E oe move pointer to the default Visibility Visibility MS Display pointer trails NS E Display pointer trails F Hide pointer while typing t V Hide pointer while typing s Sh

Minicom Advanced Systems 108/116 IP User's Manual

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