LG Recording Equipment IPLDK CRS User's Manual
Contents
1. LGCRS InstallShield Wizard Customer Information Please enter your information Please enter your name and the name of the company for which you work User Name admin Company Name LG E installshield e Back Cancel IPLDK Call Recording System Issue 1 0A Click the Next button after entering your name and company name i 7 our database is already existed TF you wank to use the previous database click YES Yes Po If database is already existed the message above is displayed If you use previous database click the Yes Y button Or if you use new database click the No N button LGCRS InstallShield Wizard Choose Destination Location Select folder where setup wll install files Install LOCHS to D Program Files LG Electronics LOCAS Change InstallShield Cancel After clicking the Change button select folder where setup will install files Then click the Next button IPLDK Call Recording System LGCRS InstallShield Wizard Ready to Install the Program The wizard i ready to begin installation Botan Click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard InstallShield Cancel Click the Install button to begin the installation AO Issue 1 0A IPLDK Call R2. How to delete the driver under Windows 2000 XP Select the Universal Serial bus controllers in the Device Manager control panel and then Select USB module LDP 7024D LDP 7024LD driver After that delete the driver by clicking the Delete button in Toolbar By using Explorer search Inf folder under the folder where windows is installed If you can t find the folder select List System Folder in Advanced Settings Search the INF file concerned about USB module LDP 7024D LDP 7024LD among OEM inf file on the Inf folder and then delete it 56 IPLDK Call Recording System Issue 1 0A By using Explorer search System32 drivers folder under the folder where windows is installed and then delete USB module LDP 7024D LDP 7024LD driver How to delete the driver under Windows 98 ME Select the Universal Serial bus controllers in the Device Manager control panel and then Select USB module LDP 7024D LDP 7024LD driver After that delete the driver by clicking the Delete button in Toolbar By using Explorer search Inf Option folder under the folder where windows is installed If you can t find the folder select List System Folder in Advanced Settings Search the INF file concerned about USB module LDP 7024D LDP 7024LD on the Inf Option folder and then delete it By using Explorer search System32 drivers folder under the folder where windows is installed and then delete USB module LDP 7024D LDP 7024
3. Call Recording System is the program that enables you to record the messages on the phone You connect the USB cable to Keyset LDP 7024D LD and desktop computer in this System This System also provides various features that enable you to save the recorded messages to file to play the file and to use the file as an e mail attachment LDP fO24D LD LDK System Call Recording System provides main features as follows Enables you to record the messages on the phone Enables you to save the recorded messages to file and to play the saved file WER IPLDK Call Recording System Issue 1 0A Enables you to send other people the file as an e mail attachment Enables you to import address book from Outlook Express and Microsoft Excel Enables you to export phone book and address book to Microsoft Excel 2 INSTALLATION ENVIRONMENT 2 1 Hardware Specification Digital Keyset LDP 7024D LD USB Module Support Keyset USB cable Notes Call Recording System only supports LDP 7024D model and LDP 7024D model 2 2 System Requirements Operating System Win 98 Windows NT Window 2000 Win Me Window XP home pro Recommended Processor Pentium III 800 MHz Recommended RAM 128 MB Available hard disk space 200 MB Video Adapter SVGA Min 256 colors 800x600 Minimum Processor Pentium MMX 800MHz Minimum RAM 64 MB Sound Card Required IPLDK Call Recording System Issue 1 0A 3 PROGRAM SETUP 3 1
4. Ed Microsoft Excel newAddress xls 1687 File Edit View Insert Format Tools Data Window Help et ek ee T o J E EE EE 1 FirsiNome LosiMorne Tel No Mobile No Job Tile Email Compony Mero a Shirley Paul bl E LA gt ooo SE la gt If Ready NAAA A ed ee y a a E E E D Wi A After inserting the total data you choose Import Address Book MS Excel from the File menu If the window for selecting the file stored previously is displayed Select the excel file made previously and click the Ok button If do so the address book is imported in the Call Recording Program 3 address xls 2 My Computer eng_address xls GE My Network Places ZS Jexport_addr xls Pini76 24 newaAddress xls a 200win to LGCRS 11 98 in to LGCRS Files of type Excel Files dl Cancel Open as read only E 35 IPLDK Call Recording System Issue 1 0A MENU Export Menu File View Controls Tools About New Import P Export Call List Address Book MENU for Exporting the Address Book See 4 4 4 Import Address Book MS Excel File wiew Controls Tools About New H Export F 4 5 PRINT CALL LIST In Print Call List dialog select the list which you will print and click the OK button You can print the call list of the specific user 36 IPLDK Call Recording System Issue 1 0A of Allen Malik ki Eopkins Earl
5. There are two kinds of list Backup List and All List Users in Backup List are stored in the backup database Users in All List consist of current user If you click on the user item in the user list the call history about the user list is displayed in the call list on the right screen All List is shown all user to be using currently in the database Select the Address book tab and the address information is showed on the right screen 51 IPLDK Call Recording System Issue 1 0A 5 2 Call List and Address book Call Recording System E DI x File View Controls Tools About Backup E Mail Search ki List Option Name Call Info Address Miller Andre Telephone Number First Last Name Recording Time Mabie EE DES Ena a Memo r E oe A YE e 1 ien Cas o E Backup Call List Address book i Allen Malik Brunson Rick 025557098 5358075 teacher rick234thotmail corn ES Boykins Earl Shirley 5410032 2 Brunson Fick 0249568484 024322342 Carpenter thallens2 hotmail com Davis Antonia 02659547475 05864757 lawyer antonia 2d Alge com Boykins Earl 04226050474 028689000 doctor earls 3mhotmail com Miller Andre 023038503 andreS35 hotmail corr A Miller Andre a Shirley Paul Curry Eddy 039392757 75508889 manager Curr54ahotmail com SS Walker Samaki Walker Samaki 0320542343 Jones Eddie 04243239004 E Davis Antonio 22 Jones Eddie There is Call list and Address book After selecting a row
6. IPLDK CRS Installation and User Guide E Call Recording System S E ll x File View Controls Tools About 8 Backup E E Mail E Search ELis Name Call Info Address Se Subject Sie Telephone Number S z Mema Recording Time i 00 00 04 Pail Rec ay Stop il Play a Pause Save Delete a fg Backup Call List Address book SG AN List EB User Unknown mene OnLine Free Space 12 92 GB ISSUE 1 0A LG Electronics 4 IPLDK Call Recording System Issue 1 0A 1 INTRODUCTION WE 5 LOVE is 5 O TPC AWTS Se che A O A E 5 INSTALLATION ENVIRONMENT ANNER 6 EE 6 EE ME ere 6 PROGRAM SE TUP asno iia T SUI esl HON SETUP isidro A 7 SADA NR EE 12 3 3 USB MODULE LDP 7024D DR ZOO D SERIUR eccccceeecceeeeees 14 3 4 USB MODULE LDP 7024D LDPR ZOO D UPDATIE cc cecccceecceeeeees 17 MAIN FEATURE DESGSCHIDITION a 19 Ay Wa Er 19 Az e NEE LLANO eri 2l PO O A E A A R 2I EE ZZ KE 22 A o O ete eee ee ere re SCH Eeer 24 A o e 25 DO VOUE L Doscientos cic nia 26 OUNCE VONE DIO T a E E E EE EE E E AE EE E E 27 Address BOOK Mana EE 27 A FOCIT EOR pida 29 OUTLOOK Address Book Import REENEN 29 Se a EBsMat a MS SE 29 MEN diria 31 44A Import and Export from MS EXCEL e serr estriado Se 1 TE A iS o e 32 GER EE 33 EE E EO A A EE E N EA E PE EET 33 EEN 34 AAA ro o ue E 36 AIN iaa 36 CAMAS eet 36 A A II A 38 EUA T T a E nous eauee asia Pavia ga ac sens aem natant gear eadaeates eee 38
7. ki Brunson Fick ki Curry Eddy E Unknown You can preview the call list data in the database on the screen and print the data zoom in and out them and view 2page on a screen If you click the Print button the data are printed after selecting the printer type Call List printing distinguishes to an user base when a call list is printed A person per page If Call list of one user is many the contents will be printed with several pages Call Recording System Call List Prisa Harrira ne Lersgh Subpet Ta oe GETH Woe d ott Toa roud Eb 237 IPLDK Call Recording System Issue 1 0A Address Book You can preview the address book data in the database on the screen and print the data zoom in and out them and view 2page on a screen If you click the Print button the data are printed after selecting the printer type FS CRS Print a Page Zoomin Zoom Out Call Recording System Address Book e Phone Number Mobile Job Title Email 7571001 01705040302 nurse catonurse 34 hotmail com 4640403 01854649000 basketball player Davis antonio com 7879087 0194030050 octor tord54 alton com 0150340234 octor 006565 hotmail com 0160340234 carpenter peric4343 hotmail com 0116567655 eacher udokaime23 hotmail com Unknown Unknown Unknown 9596576 0110440343 awyer wilkslawyer59 aba com Print from Call List frame Call List Address book TT FirstName LastName Phone Number Date enn Shirle
8. IVT EE 39 A OSS O BE 39 Seca TEE 39 KEE 4 IVT DIS dE APPO OPC PO ONE E UP E o UU OU E 43 BE NIE o E E e Po II a 44 EE 44 IPLDK Call Recording System Issue 1 0A Eeer 45 KI 46 A o II e o 46 OBAC CERUT oen gece ca sonsseou gene E E E E E E E E 47 AWOBO UT a e a E E E E E S 47 EE O U eaa T T A abia estos 47 E E 48 O N E 48 e A O go tacousiciaeenctaterouae 48 E o 50 PN A 50 TET te WE Di Annan A PP eodamewcdessare eosanenecoeasaceeotastes 51 e BE TN ANG E ee e EE 52 5 3 Insert Update and Delete for new customer ooooncccnnncccnnoncnnnnnnnnnnnnnononnnnnnnnnononanannnnnnnnnnss 54 6 LINK TO EZ PRONE EN RE 54 7 USB ERROR TYPE FOR CALL RECORDING SYSTE PROGRAM An 55 7 1 USB MODULE LDP 7024D LDP 7024LD is unreconized c ooccccnnccnnnccnnncccnnccnnnancnnnos 55 7 2 USB MODULE LDP 7024D LDP 7024LD is unreconized in the SYSTEM 56 7 3 Delete USB MODULE LDP 7024D LDP 7024LD der 56 How to delete the driver under Windows 2000 XP 56 How to delete the driver under Windows 98 AE 37 8 ERROR MESSAGE scans ea 58 8 1 When you incorrectly set the wave file Durectorg 58 8 2 When you incorrectly set the wave file and backup Directory ooooccccccccconononnnnos 59 Ee space ls TSMC ICING ee 60 8 4 USB line is GISCONME ln id 60 Database TING 1S MOE MS e dao 60 SO MESSAGE E ER EEN 61 IPLDK Call Recording System Issue 1 0A Details for Changes IPLDK Call Recording System Issue 1 0A 1 INTRODUCTION
9. 5410032 05320542343 5358075 Comp earlalge Com rick Stalge com eddy323 iuln cam After selecting a row in the list click right mouse in a row on the list and then a popup is displayed If you select the Edit in the popup Menu Address data is updated As for Backup DB this feature is restricted The updated information is displayed on the Address frame in main screen 42 IPLDK Call Recording System Issue 1 0A Address Edit First Name Boykins Update Last Name Earl Clase Te agang Mobile 01923489685 Job Tile manager emai ea Blge com Company E Memo After you update the address data if you click the Update button the data is updated in the database Also Address Book data is updated The updated information is displayed on the Address frame in main screen MENU Tool Bar menu Click Search Button in Toolbar menu then call list searching is shown on the screen The popup window for Call list and Address books is shown when you click the triangle button beside of Search button Click Call List of the popup for Call List Searching operation and click Address book of the popup for Address Book Searching operation WLLL Search List Call List Address book Search Menu 43 IPLDK Call Recording System Issue 1 0A About Tail Ee Search Call List Address book e List 4 7 VIEW Simple Mode Call Recording
10. backup currently used database every same period Also you can select the period every week or monthly As for every week you backup automatically specific day of the week and specific time As for monthly you backup automatically specific day and specific time Manual Backup The Database file is made per User Backup_Username mdb for currently used database The Directory for backup is automatically created Backup folder under the folder where the System is installed You can change the backup directory on Option Path from the Tools menu 47 IPLDK Call Recording System Issue 1 0A Manual Backup User all List kd Progress Uz File Name MENU Backup Menu Contrals Tools About Don JD j N a Search Backup Auto Manual dre 4 9 OPTION Record Option Audio Compression Voice Gain Detault Value Windows PLM r Tx ldB Ax Iubd Legal Beep Tone 7 Frice Unit 500 Spectrum Window Ce Model O Modez Mation Code Code 82 Cancel You choose Option from the Tools menu User can define various features as follows 48 IPLDK Call Recording System Issue 1 0A Record Option KEYMAP PATH LANGUAGE and Debug Mode Audio files are stored as two kind of compression type Windows PCM and Microsoft ADPCM PCM type can store 450Kb per a minute and ADPCM can store 254Kb By default Record Option is displayed and you can change the op
11. is above 95 the check your Hard Disk Space alert message is showed When not entering E Mail address in the Email address is not correct address list the message is showed When you send E Mail if the value for Memo Memo field is empty field is empty this message is displayed 61 IPLDK Call Recording System Issue 1 0A LDP 7024D LD USB Driver is not The record mode set to USB but USB cable is found disconnected When the file is recorded under 1 sec or User The recorded file does not exist deletes the recorded file The data is not found in result When you search the data in unconditional condition state or can t find the result for the condition Call Recoding System supports multi Language File does not exist language Also the System must have crslang txt file in the specific directory When sound card is not attached in the computer and If the Module for playing the Wave File or Sound card is not SR sound in the sound card is simultaneously found accessed in other program for playing the sound and Call Recording System The record mode set to USB When you are not talking over the telephone Don t record When the line is not busy you try to record the sound Recording is doing Click the stop If you exit the program you must click the button Stop button If you incorrectly set the backup Directory on Backup Directory does not found Directory fr
12. APPLICATION SETUP File Edit wiew Favorites Tools Help Back ey A Search Ly Folders 3 e YX LES EE 17 KB Text Document 6 29 2004 1 36 AM 9 Dao35Redist 3 329 KB Application ar 1998 4 19 PM 3 data 270 KB Cabinet File 6 29 2004 11 23 PM lan datal hdr 13KB HDR File 6 29 2004 11 23 PM 4 dataz 1 259KB Cabinet File 6 29 2004 11 23 PM Select an item to view its description ee 3 engines 409 KB Cabinet File 12 4 2002 10 16 PM is ca layout 1 kp BIN File 6 29 2004 11 23 PM ee seh ES maln_32 4KB Icon 5 21 2004 12 27 AM Bee Se MSJET35 DLL 1 022 KR Application Extension 2127 2003 3 27 AM zl setup boot 335 KB BOOT File 6 29 2004 11 23 PM Psetup 105KB Application 12 1 2002 11 33 PM zl setup LKB Configuration Settings 6 29 2004 11 23 PM laa setup 175KB INS File 6 9 2004 1 51 AM 13 objectis Disk Free space 16 4 GB 16 77 ME J My Computer You click Setup exe after the movement to Directory with Application install program m ed This program needs DAO Version 3 5 Do you want to install the DAD files Call Recording System needs DAO Version 3 5 If you click the Yes Y button DAO files are installed IPLDK Call Recording System Issue 1 0A If you click the No N button DAO files are not installed LGCRS InstallShield Wizard fe wl Welcome to the InstallShield Wizard for LGCRS The InstallShield Wizard will install DCH on your computer To continue click Next Cancel
13. BDrw i Backup sl crs_excel sys CRSDB Wi CRSDB yey CRSPrint Emod dl Hot Co G lLGCHS main 32 MSJET35 DLL File name LGCES Mere Brunson Rick_20040621172343 O Insert e Files of type E Files i Cancel Desktop Favorites MENU Import Address Book from MS Outlook File View Controls Tools About New JE Address MS Outlooki Export AddressiMS Excel 0290306503 SES Issue 1 0A IPLDK Call Recording System Issue 1 0A 4 4 Import and Export from MS EXCEL Save Call List Select the list which you will export to MS Excel All List Backup Users Current Users You can export the call list of the specific user to MS Excel 22 Allen Malik z Boykin Earl ki Brunson Fick ki Curry Eddy E Unknown If you choose Export Call List from the File menu the window above Save as Window is opened File View Controls Tools About New F Import AT Export Call List Address Book You can import and export the Call List in this System e IPLDK Call Recording System Issue 1 0A Save Address Book Jpntze 13200 in bo LGCRS a 98 in to LGCRS File name Jtest de save as type Excel Files xls Cancel E If you choose Export Address Book from the File menu the window above Save as Window is opened You can save the Address Book information to MS Excel Save Call List all List Addr
14. LD driver 57 IPLDK Call Recording System Issue 1 0A 8 ERROR MESSAGE 8 1 When you incorrectly set the wave file Directory A Hard disk space is Insufficient Please check pour Hard Disk Space OR Solution You click the path on the Path from the Options menu And set correct path When you select correct path in the window below you solve the problem Wave File Director D Program iech o ElectronicssLGCAS ave E Backup Director D Program iech bh ElectronicsSLGCAS Backup E Cancel 58 IPLDK Call Recording System Issue 1 0A Browse for Folder E x H Ahnlab ES 3 Common Files ju SE ComPlus Applications e a Hypersnap Des 5 EH Internet Explorer A LG Electronics CH LOK PCAdminPro E La LGCRS o En microsoft Frontpage E Microsoft Office ES 3 Microsoft Visual Studio press oof NetMeeting bee 3 Outlook Express bees a Windows Media Player gt L a ne I CB k a Cancel 8 2 When you incorrectly set the wave file and backup Directory Solution You click the path on the Path from the Options menu And set correct wave path and backup path Caution A Wave Directory i not found Ok 59 IPLDK Call Recording System Issue 1 0A 8 3 Hard disk space is insufficient A Hard disk space is insufficient Please check pour Hard Disk Space Ok Solution Some available space is necessary for record and backup If t
15. Select the Search for the best driver in these locations button and then select the Include the location in the search check box If you click the Browse button the window below is displayed Select WinXpUSBDrv file under Microsoft Windows XP and then click the Next button Found New Hardware Wizard 2 E x i Insert the manufacturer s installation disk into the drive OK E selected and then click OK Copy manufacturer s files from gram FilesiLG Electronics ALGCAS4Win2kL1SBD rw sl Browse y The appropriate USB Drivers USB Driver Directory Windows98 Win98USBDrv WinMe Windows ME Win2kUSBDrv Windows 2000 WinXpUSBDvr gt Windows XP IPLDK Call Recording System Found New Hardware Wizard Completing the Found New Hardware Wizard LY LG LOP 0240 LOJUSE Windows has finished installing the software for this device To close this wizard click Finish Cancel Upgrade Device Driver Wizard Driver Files Search Results E The wizard has finished searching for driver files for pour hardware device LG LDF 70240 LE USB Windows was unable to locate a driver for this device To search another location click Back or if you do not want to install a driver now click Finish Eancel USB Driver Find After USB Driver Setup is completed Select the Universal Serial bus controllers in the Device Manager Control panel You can find the LGLDP 7024D LD item in t
16. System BE Ioj xj File View Controls Tools About Miller Andre Telephone Number 029030503 Recording Time 00 00 10 Rec ol Stop Play Pause On Line Free Space 16 43 GB lf you choose Simple Mode from the View menu after the window collapse we can see the window in above part of left part When the screen is very large you can use the feature 44 IPLDK Call Recording System Issue 1 0A Disk Information Disk Information Total Size 18 6 GE 19067 ME Used Size 2 2 GB 2266 MB Free Size 16 4 GB Nes ME If you choose Disk Info from the View menu the information for disk usage is displayed as follows Total Size Used Size and Free Size If user s capacity is above 90 the alert message is showed And the available space capacity for hard disk is showed The disk size is displayed by GB when the disk size is greater than 1024 MB 45 IPLDK Call Recording System Issue 1 0A Support multi language Call Recording System loj x File View Controls Tools About E Mail Ee Search E List ra Option Call Info Address Miller Andre Telephone Number 029038503 Tel 0249568484 Job Title carpenter oca Tao Mobile 024322342 Company 00 00 10 Email mallen323 hotmail com Memo al Rec ol Stop Play ml Pause e EE o Aen Ise Backup Call List Address book amp Al List st Name ast Name e D le B User FirstName LastName Tel Mobie JobTit Em
17. a popup is displayed If you select the Edit in the popup Menu address data is updated If you select the Delete in the popup Menu address data Is deleted 6 LINK TO EZ PHONE EZ ATD File Program Tools About iki My Status a Recorder E Mail LS CO 41234567890 00 32 Mame Jone Smith Origin LGE 54 IPLDK Call Recording System Issue 1 0A The information for user and phone number from EZ PHONE EZ ATD is sent to Call Recording Program This data is inserted in the database in this System Call Recording System y E o O x Fie View Controls Tools About Ke ei 3 LST Backup E Mail ES Search E List rs Option Name Call Info Address Shirley Paul Telephone Number 5410032 Recording Time 00 00 03 Subject T Issue Memo Si Rec ol stop fi Play sl Pause L pame DI ty Backup Call List Address book 5 All List EB User Allen Malik Shirley Paul 6 30 2004 6 08 47 PM 00 00 03 E Boykins Earl Mie nde 6 30 2004 6 08 41 PM 00 00 10 E Brunson Rick Jones Eddie 0424329004 6 30 2004 6 08 27 PM 00 00 09 amp Cuny Eddy Davis Antonio 025864757 6 30 2004 6 08 16 PM 00 00 12 amp Davis Antonio Curry Eddy 75508889 6 30 2004 6 08 00 PM 00 00 15 chan Brunson Rick 5358075 6 30 2004 6 07 42PM 00 00 14 Shirley Paul Boykins Earl 028689000 6 30 2004 6 07 15 PM 00 00 10 Walker Samaki Allen Malik 024322342 6 30 2004 6 06 12 PM 00 00 28 2 Unknow
18. ail Allen Malik 0249568484 024322342 carpenter mallen323 hatmail com Boykins Earl 04226858474 028689000 doctor eal323 hotmail com Brunson Rick 025557898 5358075 teacher rick234 hotmail com Curry Eddy 039392757 75508889 manager Cury54 hotmail com Davis Antonio 02659547475 025864757 lawyer antoni372d lge com Jones Eddie 0424329004 Miller Andre 029038503 andre535 hotmail com Shirley Paul 5410032 Walker Samaki 0320542343 pa Allen LastName Malik On Line Free Space 16 43 GB You choose language English or Local Language from the Tools menu Default is in English mode If you choose Local Language user interface is conversed in Korean mode If we update the data of crslang txt file user interface is conversed in all country modes MENU LIST AND DISK INFO MENU Call Recording System File view Controls Tools About E Search b Simple Mode Disk Info Ha Miiller Andre Support multi language MODE ording System Controls Tools About t Option A A i Engish Backup V Local Language 1dre 46 IPLDK Call Recording System Issue 1 0A 4 8 BACKUP Auto Backup The user can automatically do the backup every same period This feature enables you to manage disk space efficiently Period Next Backup 6 30 2004 6 46 56 PM Ever Week A dar of Week Every 1 9 Month Cancel You can
19. arch without a keyword in TEXT Box all data will be displayed in the list view If Field is Al and you search with a keyword in TEXT Box only the matching data In First Name Last Name Phone Number Subject Memo will be displayed in the list view In the screen for searching the call list select All value in the Field field input space value in the Text field and all data will be accessed in this list But select specific value in the Field field input specific value in the Text field and the search results are showed The Field field consists of Last Name First Name Tel Subject and Memo Es Search Call List FirstName LastName Phone Number Shirley Paul 5410032 6302004 6 08 47 00 00 03 Miller Andre 029038503 6302004 6 08 47 00 00 70 metting 6 30 2004 6 08 27 00 00 09 Davis Play 6 30 2004 6 08 75 00 00 12 Curry E Mail 6 30 2004 6 08 00 00 00 75 Brunson Export M5 Excel 6 30 2004 6 07 41 00 00 74 Bovkins Edit 6 30 2004 6 07 15 00 00 10 Alen Delete 6730 2004 6 06 12 00 00 28 Updating call information and clicking the Update button you can update the call information in the database and save it AQ IPLDK Call Recording System Issue 1 0A Call List Edit KA Update ee Close First Name IAE Last Name Andre Tel 029038503 Date 6 30 2004 6 08 41 PM Length 00 00 10 Subject meting Memo
20. cord Stop Play Pause button This is the button to record play stop and pause the sound Play Bar progress is displayed when the sound Is recorded and played IPLDK Call Recording System Issue 1 0A User List There are two kinds of list Users in backup files are displayed in one list In the other list users currently registered are displayed If you double click on the user item in the user list the call history about the user is displayed on the right screen Volume Adjustment When recording and playing the sound you can adjust microphone volume Call and Address Information Display Information such as Subject and memo for each call are displayed updated and deleted Click the Address tab and then address information about each user is displayed inserted updated and deleted Call list and Address book All call information in the database is displayed If a row in the call list tab is clicked the detailed information is also displayed in the call information tab f a row in the Address book tab is clicked the detailed information is also displayed in the Address tab Status Bar The current status are showed in the status bar as follows record status play status and pause status Capacity for hard disk is displayed in real time Splitter Bar If you move Splitter Bar you can resize the size of User List frame and Call List frame 20 IPLDK Call Recording System Issue 1 0A 4 2 Voice Recording and P
21. d Items 4 Inbox i Dutbosx A W Sent Items Li Calendar A oe Journal veel A Notes vee j A Tasks aul E Drafts Start Importing If you choose Import Address Book MS Outlook from the File menu The window above is opened After importing the stored Outlook Address Book on your PC You can use the address book in the Call Recording System Send E Mail by MS Outlook After clicking a row on the Call List on the below part from the right part of screen select the E Mail button on the Main Toolbar on the main screen If do so you can send E Mail by MS Outlook E Mail is automatically attached in the Outlook express If you attach the file in other mail client press CTRL V How to other mail client file attach Step1 Choose you spend to make in the menu 99 IPLDK Call Recording System Issue 1 0A Step2 mail client display subject Message Plain Text E Ol x Eile Edit View Insert Format Tools Actions Help Ssn RI EA 0 t yv E oios E gt cl A B u des brus4420hotmail com Gein Subject subject y V Options cl doe e tine Subject subject 30 IPLDK Call Recording System Step4 You stick a file selection and put press CTRL V Insert File Look in Pee RE Tools J Backup version JLog _ Wave Win2kUS
22. dewpart meting You can update the data except Date and Length When updating First Name and Last Name if updated data is not found in the database the data is inserted in the database Or the data is updated in the database If you update First Name or Last Name you must update Tel as different value As for Backup DB you can t update the data except Subject and Memo Search Address If you choose search Address Book from the View menu the window above is opened If you enter customer name in the edit control and click the Search button only data for the customer is displayed If you don t enter customer name in the edit control and click the Search button all data for the customer is displayed After selecting a row in the list click right mouse in a row on the list and then a popup is displayed If you select the Edit in the popup Menu address data is updated The results for search condition are displayed in the window 41 IPLDK Call Recording System Issue 1 0A In the screen for searching the address input specific value in the User field and the search results are displayed The User field consists of Last Name First Name Mobile Job Title Email Company and Memo Es Search Address Book Brunson i A580 75 Curry Fosas Davis Antonio Jones Eddie Miller Andre Shirley Paul Walker Samaki white Rodney Play E Mail Export M5 Excel Edit Delete
23. e Control Menu and use the hot key ALT D Address Book Management On this screen we can manage the address book We can add update and delete to the address book 27 IPLDK Call Recording System File View Controls Tools About La Backup E Mail Search X E List ros Option Chill Info Address Miller Andre _ Telephone Number Allen LastName Malik 029038503 0249568484 Job Title carpenter Recording Time 024322342 Company 00 00 10 mallen323 hotmail com Rec ol stop Play Sl Pause not jem Je m Backup E All List amp User F ler Malik 0249568484 carpenter mallen323 hotmail com Hoykins Earl 04226858474 028689000 doctor eal323 hotmail com Rick 025557898 5358075 teacher rick234 hotmail com Eddy 039392757 75508889 manager Curry54tahotmail com Antonio 02659547475 025864757 lawyer antoni3 2d lge com Eddie 0424329004 Andre 029038503 andre535 hotmail com Paul 5410032 Samaki 0320542343 gt The screen for adding a address is as follows Address Edit First Mame Last Name Tel Job Title Mobile Company Email Memo 28 Issue 1 0A Call Recording System E IPLDK Call Recording System Issue 1 0A 4 3 OUTLOOK OUTLOOK Address Book Import ContactsiPersonal Folders Select contact folder E 5 Outlook E 4 Personal Folders A Delete
24. ecording System Issue 1 0A LGCRS InstallShield Wizard BS InstallShield Wizard Complete The InstallShield Wizard has successfully installed LOCHS Click Finish to exit the wizard Black Lance The window for Installation Complete is displayed Click the Finish button to complete the installation How to check the version Run CRS and Click About in menu You can see installed CRS version and USB firmware version Call record system xX Call Record System Version GSLCA 1 04h F This program support LOP r024DiLO USB Module USB Fy Version LOP 2024USB MI Copyright c 003 004 LG Electronics Inc All rights reserved IPLDK Call Recording System Issue 1 0A 3 2 DAO SETUP Don t cancel setup during installation process This program will install the module necessary for using the database xj Welkome lo tha DAD Setup program Then progre wi ingiall DAD on pour computer In eet recormended hal you gi all birdo prograna belong cunning they Setup pogan Dick Cancel lo qu Setup ond then lag ary pegami you haven Dick Mest lo contras ath the Deh progam WARANING The poyan le proteciod by copyright lew and Fiemaivng ee Urs dfseczel reproduction of bn dean of Ve progam ot e Desen dl d ms ial peer rel ana red perdi rad wall ben eege o Ile messen rbd paidi urair kee Bss Mets Comcel Select Components DAO can be installed with Jet and
25. ess book FirstName LastName Phone Number Date Shirley Paul 3941 005 2 6r 302004 6 0 Miller Andre 5 30 2004 6 1 Jones Eddie E Davis Antonio e 302004 6 Curry Eddy Export MM5 Excel 302004 E L Brunson Rick MMMM LOA EL Bovking Earl Edit 3072004 6 Allen Malik Delete 30 2004 Et If you click right mouse in a row on Call List Tab a popup is displayed After selecting the Export MS Excel in the popup Menu If you save the data as specific name current data is saved to MS Excel file Ee e En IPLDK Call Recording System Issue 1 0A 86 J address xls ea My Computer S leng address xls GE My Network Places 28 export _addr xls _JPini7 aL 200win to LGCRS aH Swin to LGCRS save as type Excel Files xls Cancel Import Address Book E File View Controls Tools En MS Excel port P Expart Piano L k If you create MS Excel file to create the excel file for Address Book you must choose new MS Excel from the File menu Save in A Desktop ae Documents 25 address xls My Computer S leng address xls GE My Network Places 28 export_addr xls a 38win to LGCRS nave as type Excel Files del Cancel The Excel file below is the excel file created newly E The field name is printed on the first row The user inserts the data according to the first row 34 IPLDK Call Recording System Issue 1 0A
26. he capacity for hard disk is above 95 the alert message is showed 3 4 USB line is disconnected Caution Solution You must check that the computer is correctly connected to the cable 3 5 Database file is not exist Caution A Database file is not exist Ok Solution We must find the database file in the folder where running program is installed 60 IPLDK Call Recording System Issue 1 0A 8 6 MESSAGE GUIDE We can t find the database file in the folder where running program is installed Or user Database file does not exist o open database file directly and start the program When you send E Mail if the value for the Subject or Memo Field is Empty fields is empty this message is displayed check the field If you enter Subject or Memo it operates normally When you don t select the row in the call list Select one of the list and address list and you delete update and play this message is displayed After you select the row in the call list and Are you sure you want to delete the address list you try to delete the selected selected item i item When we can t find recorded wave file in the directory where the program set and If the Module for playing the sound in the sound Wave file error card is simultaneously accessed in other program for playing the sound and Call Recording System Hard disk space is insufficient Please If the capacity for hard disk
27. he sound in the sound card simultaneously accessed in other program for playing the sound and Call Recording System one of both is incorrectly executed Save call information After clicking the Record button you enter the call information Issue Subject and Memo and if you Click the Stop button the information is automatically saved See 4 2 4 Stop 22 IPLDK Call Recording System Issue 1 0A E Call Recording System a b M O xj File View Controls Tools About E oa 3 J Ag Backup E Mail Search X ES List Option Name Call Info Address Shirley Paul Subject IT Issue Telephone Number 5410032 M emo RS H Recordina Time 00 00 03 Si Rec ol Stop Play sl Pause Save Delete m Backup Call List Address book Sa All List 2 User FirstName LastName Phone Number Date Length Subject Shirley Paul 5410032 6 30 2004 6 08 47 PM 00 00 03 Miller 6 30 2004 6 08 41 PM 00 00 10 Jones Eddie 0424329004 6 30 2004 6 08 27 PM 00 00 09 Davis Antonio 025864757 6 30 2004 6 08 16 PM 00 00 12 i Curry Eddy 75508889 6 30 2004 6 08 00 PM 00 00 15 Brunson Rick 5358075 6 30 2004 6 07 42 PM 00 00 14 Boykins Earl 028689000 6 30 2004 6 07 15 PM 00 00 10 Allen Malik 024322342 6 30 2004 6 06 12 PM 00 00 28 Free Space 16 45 GB Stop Call Recording System E Ioj xj File View Controls Tools About Hame shirley Faul e Telepho
28. he window below 16 gt Issue 1 0A IPLDK Call Recording System Issue 1 0A Ly Device Manager Action View sal la GR PCAPP2000PRO ER Computer HE Disk drives A Display adapters H 4 DVDICO ROM drives a Floppy disk controllers agm Floppy disk drives oi GN IDE ATAJATAPI controllers H S Keyboards D C Mice and other pointing devices ER Monitors ENE Network adapters Ed Jl Ports COM amp LPT E Sound video and game controllers o BI System devices ce Universal Serial Bus controllers C R PCAPP2000PRO zB Computer H E Disk drives 3 Display adapters Hi DNDICD ROM drives aS Floppy disk controllers G G Floppy disk drives H IDE ATAJATAPI controllers H S Keyboards ER Mice and other pointing devices S Monitors Network adapters B i Ports COM amp LPT ERR Sound video and game controllers o RB System devices a Universal Serial Bus controllers Intel 823714B EB PCI to USB Universal Host Controller Select the Universal Serial bus controllers in the Device Manager control panel and then find the LG LDP 7024D LD item After that click Right Mouse Button and then select the Properties item 247 IPLDK Call Recording System Issue 1 0A LG LDP 7024D LD USB Properties ale General Driver oe e LG LDOP f024D LD USE Driver Provider LG Electronics Inc Driver Date Mot available Diver Version Mot available Digital Signer Not digitally signed To view details abo
29. in the list click right mouse in a row on the list and then a popup is displayed If you select the Edit in the popup Menu address data is updated Call List Address book Job Title teacher Manager e Boyking Play Brunson Rick E Mail 4650 47 programer SC Eddy Print Address Print da lawyer Davis Antonio Export M5 Excel Jonez Eddie Miller Andre Edit Shirley Faul Ge If select the Play in the popup menu recorded wave file is played If select the E Mail in the popup menu you can send E Mail If you click the Print button the current data are printed after selecting the printer type 52 IPLDK Call Recording System Issue 1 0A If you choose Export MS Excel from the Popup menu the window above Save As Window is opened You can save the Address Book information to MS Excel lf you choose Delete from the Popup menu selected row is deleted If you choose Update from the Popup menu edit window is displayed When updating First Name and Last Name if updated data is not found in the database the data is inserted in the database Or the data is updated in the database If you update First Name or Last Name you must update Tel as different value As for Backup DB you can t update the data except Subject and Memo Updating call information and clicking the Update button You can update the call information in the database and save it I
30. k the Resume button and then the Resume button is changed to the Pause button As for the recording the message recording is showed in the status bar As for the playing the message playing is showed in the status bar 25 IPLDK Call Recording System Issue 1 0A Sound Volume Up me Call Recording System BE z ol x File view Controls Tools About Hame Miller Andre Telephone Number 0290306503 Recording Time 00 00 01 00 00 10 ol Hec stop Si Flay Resume Play Pause n Line Free Space 46 45 GB wt View Controls Tools About LIST EN d Record Play Stop me Resume You can adjust microphone volume more loudly using the Vertical Bar on the below part from the right part of screen Select the Volume menu item on the Control Menu and use the hot key ALT U 26 IPLDK Call Recording System Issue 1 0A Sound Volume Down Call Recording System E e D x File View Controls Tools About a aE Ts LIST oe a fe 5 E Hame Miller Andre Telephone Number 029036503 Recording Time 00 00 01 00 00 10 Si Rec Stop al Play E Resume Play Pause n Line Free Space 1445 GB 2 View Controls Tools About LIST EE a d Record Play Stop me Resume You can adjust microphone volume more lower using the Vertical Bar on the below part from the right part of screen Select the Volume menu item on th
31. laying Record Call Recording System 2 Ioj xj File view Controls Tools About Allen Malik Telephone Number IA Es Recording Time 00 00 04 cl Rec Stop ral Play Pause Recording On Line Free Space 16 45 GB If the Record button is clicked name telephone number and recording time is displayed If the telephone number and name is not found in the database or is not entered the string Unknown is displayed The message recording is showed in the status bar and the bars and waves are displayed according to the height of the sound 21 IPLDK Call Recording System Issue 1 0A Play Call Recording System BE Ioj x File view Controls Tools About Allen Malik Telephone Humber IA Es Recording Time 00 00 01 7 00 00 28 ol Rec Stop al Play Pause E mmm mm mm mm Playing On Line Free Space 16 45 GB If you click the Play button the customer information such as name telephone number and recording time is displayed in Customer Information frame and you can hear the recorded sound through speaker The message playing is showed in the status bar and hotkeys can be used You can adjust microphone volume using Volume Adjustment Bar During playing the Record button and the Play button is disabled If you exit the program you must click the Stop button Caution If the Module for playing t
32. n Ready On Line Free Space 16 43 GB E The data from the selected row is sent from EZ PHONE EZ ATD If the data White Rodney is not stored in current database insert the data and display it on the Call list frame 7 USB ERROR TYPE FOR CALL RECORDING SYSTE PROGRAM 7 1 USB MODULE LDP 7024D LDP 7024LD is unreconized Check the information as follows Operating System Recommended Processor Main board chipset Security Tool 55 IPLDK Call Recording System Issue 1 0A More System Program Hard ware Lock Key Parallel USB Lock Key Installed Program 7 2 USB MODULE LDP 7024D LDP 7024LD is unreconized in the SYSTEM I Check if USB cable is connected Select the Universal Serial bus controllers in the Device Manager control panel and then Check if USB module LDP 7024D LDP 7024LD driver is correctly installed After removing the USB cable reconnect the cable to the computer Check if USB module LDP 7024D LDP 7024LD driver is correctly installed in the Device Manager control panel See 3 3 USB Setup After removing the USB cable reboot the computer After completing the booting connect the USB cable to the computer Check if USB module LDP 7024D LDP 7024LD driver is correctly installed in the Device Manager control panel After removing USB Module LDP 7024D LDP 7024LD driver reinstall the driver 7 3 Delete USB MODULE LDP 7024D LDP 7024LD driver
33. n the Address book tab when you send E Mail to the selected user the mail message is applied to the selected user Note If updated user exists in the database the data is updated in the database 53 IPLDK Call Recording System Issue 1 0A 5 3 Insert Update and Delete for new customer ue Call Recording System E f E 3 Exi File View Controls Tools About d h S List ES Backup E Mail Search kb E List dl Option Name Call Info Address Shirley Paul Subject T Issue Telephone Number 5410032 Recordina Time 00 00 03 Memo Sil Rec ol stop Play Pause L o fa Backup 5 All List GC User Allen Malik Shirley Paul 6 30 2004 6 08 47 PM 00 00 03 ZE Boykins Earl Miler Andre 6 30 2004 6 08 41 PM 00 00 10 meting E Brunson Rick Jones Eddie 0424329004 6 30 2004 6 08 27 PM 00 00 09 E Cum Eddy Davis Antonio 025864757 6 30 2004 6 08 16 PM 00 00 12 amp Davis Antonio Cuny Eddy 75508889 6 30 2004 6 08 00 PM 00 00 15 Jones Eddie a Miller Andre Brunson Rick 5358075 6 30 2004 6 07 42 PM 00 00 14 a Shirley Paul Boykins Earl 028689000 6 30 2004 6 07 15 PM 00 00 10 S Walker Samaki llen Malik 024322342 6 30 2004 6 06 12 PM 00 00 28 a Unknown Ready On Line Free Space 16 43 GB Y If you create new customer click the Add button and enter details for the customer After selecting a row in the list click right mouse in a row on the list and then
34. ne Number 5410032 Recording Time 00 00 03 Hec ol Stop Play Pause On Line Free Space 16 45 GB The Stop button is enabled when the sound is recorded and is played You can stop the process as follows 298 IPLDK Call Recording System Issue 1 0A Click the Stop button select the Stop menu item on the Control Menu and use the hot key CTRL S If you exit the program you must click the Stop button Pause ur Call Recording System E Oj x File view Controls Tools About Miller Andre Telephone Number 029030503 Recording Time 00 00 04 7 00 00 10 ol Rec Stop Si Play Pause Playing On Line Free Space 16 45 GB The Pause button is enabled when the sound is recorded and is played You can pause the process as follows Select the Pause menu item on the Control Menu 24 IPLDK Call Recording System Issue 1 0A Resume Call Recording System Ioj x File view Controls Tools About Miller Andre Telephone Number 0290306503 Recording Time 00 00 01 00 00 10 sch ol Hec stop al Flay Resume Play Pause n Line Free Space 16 45 GB If you click the Pause button the process is paused The Pause button is changed to the Resume button As for the recording the message recording pause is showed in the status bar As for the playing the message playing pause is showed in the status bar Resuming the process clic
35. om the Options menu Or setting Directory is deleted 62
36. or OOBCDirect components Select the components that you d like to install i ODBCDirect Back Cancel 12 IPLDK Call Recording System Issue 1 0A Select Components E xx Jet contains optional components for accessing additional data formats Select the optional formats that you d like to install Excel W Paradox Jw Base M Lotus Jh Text and HTML M Exchange Back Cancel Information This is the window DAO successfully installed e IPLDK Call Recording System Issue 1 0A 3 3 USB MODULE LDP 7024D LDP 7024LD SETUP Found Sew Hardware Wizard a oe one Welcome to the Found New Hardware Wizard This wizard helps you install a device driver for a hardware device To continue click Hest Cancel When USB cable is connected to the computer automatically the window above is displayed To install the driver select the Install from a list or specific location Advanced button and then click the Next button Found New Hardware Wizard Driver Files Search Results KH The wizard has finished searching for driver files for pour hardware device The wizard found a diver for the following device d USB Call Recorder Windows found a driver for this device To install the driver windows found click Next d program filessig electronics ig crs wain kusbdry ldo 000 int Cancel 2 4A x IPLDK Call Recording System Issue 1 0A
37. tions licking the list on the left Beep when the sound is recorded by selecting Beep Tone The Price Unit field unit price contains a unit price The information for the price is necessary for the counselor such as lawyers You input the unit price per second and can print the counseling fee for the telephone call Mode 1 and Mode 2 set the graphic wave in the Sound Fix Panel The Nation Code field contains the country code of the telephone number You must set the value for the code initially When recording the wave file the code is kept You can use the code when you search the data using the telephone number The field is set by default value Users can change the value If you click the Default Value button the value is set by default value Volume Gain is controlled by each TX RX and the default value is set 1dB TX and 6dB RX If you click the Default button and value is set by 1dB TX and 6dB RX The range of value is between 10 dB and 20dB Note 1 TX Transmission voice level 2 RX Receive voice level 49 IPLDK Call Recording System Issue 1 0A KEYMAP New Key Input REC ETAL A H Ar CTRL F STOF ETAL 5 RESUME CTAL M PAUSE CTAL H REWIND ALT A F FOR WARD ALT F YOLUMEUP ALT U YOLUMEDOWN ALT D BACKUP ALT B MAIL CTRL E SEARCH ALT 5 None Assign Remove dd Default 2 Cancel Setting hotkeys for functions
38. used frequently in the program we can work by keyboard without mouse Change hotkey setting in the New Key Input On initial installation if you click the Default button hotkeys is set by default If you can t use the hotkey click the Remove button Weave File Directory D Program Files LG Electronics LOCAS Yw awe El Backup Directory D Program Files4LG Electronics LOCAS Backup E Cancel You can set the Directory Path for Wave file and Backup file 50 IPLDK Call Recording System Issue 1 0A 5 UTILIZATION 5 1 Call List Call Recording System a fel Ka File View Controls Tools About E Mail Name shirley Paul Telephone Humber 5410032 Recording Time 00 00 03 Rec ml stop Play To Pause of Backup E A User D LIST Search hi List n Option Call Into Address Subject IT Issue IA Memo all List Address book Delete 1 FirstName LastName Phone Number Date Length Subject Shirley 5410032 E Andre Jones 04243239004 Davis Antonio 025864757 Curry Eddy 75508089 Brunson Fick 5358075 Bopkins Earl 028689000 Allen Malik 024322342 6 30 2004 6 08 47 PM 6 30 2004 6 08 47 PM 6 30 2004 6 08 27 PM 6 30 2004 6 08 16 PM 6 30 2004 6 08 00 PM 6430 2004 6 07 42 PM 6 30 2004 6 07 15 PM 6 30 2004 6 06 12 PM 00 00 03 00 00 10 00 00 09 00 00 12 00 00 15 00 00 14 00 00 10 00 00 28 On Line Free Space 16 45 GB
39. ut the driver files loaded for thie device click Driver Details To uninstall the driver files for this device click Uninstall To update the driver files for this device click Update Driver OF Cancel Click the Update Driver button in the LG LDP 7024D LD USB Properties The remaining feature is the same as the one described in the 3 3 USB MODULE LDP 7024D LDP 7024LD SETUP part IPLDK Call Recording System 4 MAIN FEATURE DESCRIPTION Issue 1 0A 4 1 Main screen E Call Recording System File View Controls Tools About l ka Backup E Mail Search 2 Brunson Rick Telephone Number 5358075 Recording Time 00 00 00 Rec Sl sto E All List H User A FirstName LastName Phone Number Brunson 5358075 6 21 2004 5 07 53 PM Jones 0424329004 6 21 2004 5 07 51 PM Miller 023038503 6 21 2004 5 07 49 PM Shirley 5410032 6 21 2004 5 07 47 PM Boykins 028689000 6 21 2004 5 07 44 PM 025043443 6 18 2004 1 49 17 PM LR 00 00 00 00 00 01 00 00 01 00 00 01 00 00 02 Off Line Free Space 16906 MB A Menu and Toolbar Entire features are available in the Menu Bar Also frequently used features are available in the Toolbar There are Backup button E Mail button Search button List button and Option button on the Toolbar Customer Information Display Basic customer information such as name phone number and record time is displayed Wave control button Re
40. y 47 0032 6 30 2004 6 08 47 PM 00 00 03 Mie diia d COST TS Andre Pl Jones Eddie 04 2 ae 4 08 27 HM 00 00 09 Davis Antonio O25 4 6 08 16 PM 00 00 12 Print Call List Curry Eddy Fo5 Export MS Excel 4 6 08 00 Phi 00 00 15 Brunson Rick p35 4 6 07 42 PM 00 00 14 Boykins Earl ozg Edit 4 6 07 15 PM 00 00 10 Delete Alen Malik O24 46 06 12 PM 00 00 28 If you click right mouse in a row on Call List Tab a popup is displayed If you select the Print call List in the popup Menu Call list data is displayed in the window 38 IPLDK Call Recording System Issue 1 0A Call Recording System Call List MENU Print Menu File View Controls Tools About New b Import Export E Mail SC Cal List Address Book Search Call List If you choose Search Call List from the View menu the window below is opened Search condition is as follows 1 Current DB or Backup DB 2 From Start Date to End Date 3 For Users 4 For Fields 39 IPLDK Call Recording System Issue 1 0A The results for search condition are displayed in the window After selecting a row in the list click right mouse in a row on the list and then a popup is displayed If you select the Edit in the popup Menu Call list data is updated As for Backup DB this feature is restricted The updated information is displayed on the Call Info frame in main screen If Field is Al and you se
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