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Lexmark PRO710 User's Manual
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1. To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your cable provider if you want to activate the second phone port C 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active Setting up the printer to fax 34 e If you need two phone ports for your devices but do not want to pay extra then do not plug the printer Scenario 5 Country or region specific setup into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Different countries or regions have different types of telephone wall jacks The standard wall jack adopted by most countries or regions is the Registered Jack 11 RJ 11 You need to have an RJ 11 plug ora Make sure you use a phone splitter not a line splitter To make sure that you are using t
2. T e Make sure that the telephone is plugged into the port on the back of the printer and that the printer is connected to the wall jack through the port 40 Wireless networking Wireless networking Information you will need to set up the printer ona wireless network To set up the printer for wireless printing you need to know e The name of your wireless network which is also known as the SSID Service Set Identifier e If encryption was used to secure your network e The security key either a WEP key or WPA WPA2 passphrase To find the WPA WPA2 passphrase for the wireless network see the documentation that came with the access point see the Web page associated with the access point or consult your system support person If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters or e Exactly 5 or 13 ASCII characters If your access point is using WPA or WPA2 security then the WPA WPA2 passphrase should be e Exactly 64 hexadecimal characters or e From 8 to 63 ASCII characters Notes e Hexadecimal characters are A F a f and 0 9 e ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 passphrase are case sensitive If your wireless network is not using security then you will not have a security key Note If you do not know the SSID of the network that your computer is connected to then launch
3. Eco Mode Save energy by activating Eco Mode It automatically dims the printer display light and puts the printer into Sleep mode after a specified period of inactivity Setting up the printer 1 Unpack the printer Notes e Do not attach the USB cable until prompted to do so e Place the printer near the computer during setup If you are setting up on a wireless network then you may move the printer after setup is complete e Contents may vary by model and region About your printer 7 2 Toinitiate printer setup using a computer insert the installation software CD or download the printer a Remove the language sheet holder from the printer control panel driver With a CD or DVD drive Windows Macintosh Without a CD or DVD drive or for Linux Download the printer driver from www lexmark com XXXX XX XXXXXXXX XXXX XX XXXXX XXXXXXXX XXXX XX XXXXXXXX XXXX XX XXXXX XXXXXXXX b Insert the preferred language sheet into the language sheet holder and then attach the language sheet holder to the printer control panel Note If the installation screen does not appear after a minute then see Installation screen did not appear during installation on page 43 XXXX XX 3 Remove tape and packing material from all areas of the printer 00000x XXXX XX XXXXX XXXXXXXX XXXX XX XXXXXXXX gt AN c Close the scanner unit C aber 5 Pull the paper tray completely out of the printer A 4 If neces
4. In addition to the following tasks that you can perform your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet It will briefly come out of Sleep mode or will temporarily turn on if it is turned off Aligning the printhead If the characters or lines on your printed image appear jagged or wavy then you may need to align the printhead 1 Load plain paper 2 From the printer control panel navigate to AN gt Setup gt OK gt Maintenance gt OK gt Align Printer gt OK An alignment page prints Note Do not remove the alignment page until printing is finished If you aligned the cartridges to improve print quality then print your document again If print quality has not improved then clean the printhead nozzles Cleaning the printhead nozzles If you have not been using the printer for along period then you may need to clean the printhead nozzles to improve the quality of your prints Keep your printer plugged to a properly grounded working electrical outlet to allow it to perform automatic maintenance cycles Notes e Cleaning the printhead nozzles uses ink so clean them only when necessary e Deep cleaning uses more ink so try the Clean Printhead option first to save ink e If the ink levels are too low you must replace the ink cartridges before you can clean the printhead nozzles 1 Load paper 2 From the printer control panel navigate to AN gt Setup gt
5. Faxing Faxing CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Sending faxes Tips for sending faxes e Make sure the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e Make sure the paper exit tray is fully extended and the tray extension is flipped out e Depending on your printer model use the ADF when scanning two sided duplex pages e To easily retrieve a document after copying or scanning lift the ADF input tray e When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be faxed is in place with the settings you want press I to send the fax Sending faxes using the printer control panel 1 From the printer control panel navigate to gt Fax 2 Enter a fax number or press Address Book to select a number from the Speed Dial or Group Dial list 3 If you want to send a fax to a single recipient then press o If you want to send a f
6. LEXMARK Pro710 Series Quick Reference Guide December 2011 www lexmark com Important Message About Cartridge Recycling Please Read Before Opening Your Inkjet Cartridge Box At Lexmark we take our commitment to the environment seriously and we encourage our customers to participate in our easy no cost method for returning empty Lexmark cartridges to Lexmark for proper recycling We will insure that cartridges are properly handled with zero waste to landfills Go to www lexmark com recycle Follow instructions to request postage paid bags Bags usually arrive within 7 10 days Place the empty Lexmark branded inkjet cartridge s in the postage paid return bag and then seal the bag If you re sending single color tanks we recommend that you send at least two at a time to maximize the environmental benefits Mail the bag to Lexmark s recycling partner The bag is pre addressed Visit www lexmark com recycle to learn more about recycling Lexmark branded cartridges are always made with all new parts though components may contain recycled material For warranty returns call 1 800 395 4039 This patented printer is licensed for and designed to work with only genuine Lexmark inkjet cartridges for the life of the patented printer You agree to 1 use only genuine Lexmark inkjet cartridges with this printer except as otherwise provided below and 2 pass this license agreement to any subsequent user of this printer The p
7. technical support 43 telecommunication notices 52 tips for copying 25 e mailing 29 receiving faxes 39 scanning 27 sending faxes 39 Transmit Terminal Identification TTI setting 37 troubleshooting checking an unresponsive printer 43 54 contacting technical support 43 fax checklist 46 solving basic printer problems 43 wireless network 47 troubleshooting fax cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 troubleshooting print cannot delete documents from print queue 45 troubleshooting setup cannot print through USB 45 incorrect language appears on display 43 installation screen did not appear automatically 43 page does not print 44 printer does not respond 45 printer printing blank pages 44 software did not install 43 troubleshooting wireless cannot print over wireless network 48 two sided copying automatic 25 two sided printing 22 U USB port location 13 V voice mail setting up 30 Voice over Internet Protocol VolP fax setup 32 VolP adapter 32 W Web Links accessing 20 Web site finding 5 Windows installing printer on wireless network 41 Windows software Abbyy Sprint OCR 19 Phone Book 19 Printer Home 19 Printer Setup Utility 19 Index Printing Preferences 19 Product Update 19 Status Messenger 19 Status Monitor Center 19 Tools for Office 19 Wireless Setup Utility 19 wireless network information needed for setting up wireless printing 41 installing
8. Copy Copy documents and photos with one touch computer free black or color copying Enjoy 25 to 400 reduction and enlargement capacity Scan Scan documents and photos fast and easily with the high resolution scanner Easily scan to a memory device or to multiple laptops or computers over a secure wireless network with up to 1200 dpi optical resolution Fax Do standalone black and color faxing at 33 6Kbps modem speed Other fax features include 99 speed dials automatic redial junk fax blocking and caller ID Photo printing Print high quality long lasting photos directly from digital memory cards PictBridge enabled digital cameras or USB flash drives SmartSolutions Simplify printer tasks that you frequently repeat by creating and customizing your printer solutions Using the SmartSolutions toolkit on the Web you can choose the printer tasks that you often perform apply your custom settings and download them to your printer as shortcuts that you can easily access anytime You can also customize your printer with solutions that display your online calendars online photo albums RSS feeds and more Shortcuts Save a set of frequently used printer settings available for a given task and then assign a shortcut name and shortcut number to it When you want to perform a task with those settings you can simply select the shortcut number on the printer instead of going through the usual process of adjusting the settings and options
9. Fax Setup gt OK gt Dialing and Sending gt OK gt Max Send Speed gt OK 2 Select a sending speed and then press Oy ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line This option enables the printer to transmit the bad blocks of data again and correct the errors When a fax has too many errors the fax may be rejected by the receiving fax machine 1 From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Dialing and Sending gt OK gt Error Correction gt OK 2 Check to see if error correction is set to On If it is not set to On then press the arrow buttons to select On and then press o ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax then this option automatically converts the outgoing color fax to black and white It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support 1 From the printer control panel navigate to N gt Setup gt OK gt Fax Setup gt OK gt Dialing and Sending gt OK gt Auto Fax Convert gt OK 2 Check to see if automatic fax conversion is set to On If it is not set to On then press the arrow buttons to select On and then press oy MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fa
10. OK gt Maintenance gt OK 3 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean Printhead and then press o A cleaning page prints 18 Using the printer software Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space Supported operating systems The printer driver for this operating system is available only at http support lexmark com Microsoft Windows 7 SP1 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2008 SP1 Microsoft Windows Server 2003 SP2 Microsoft Windows Vista SP1 Microsoft Windows XP SP3 Macintosh Intel OS X version 10 7 0 or later Macintosh Intel OS X version 10 6 0 or later Macintosh Intel OS X version 10 5 0 or later Macintosh Intel OS X version 10 4 4 or later Macintosh PowerPC OS X version 10 5 0 or later Macintosh PowerPC OS X version 10 4 0 or later Ubuntu Linux 11 04 10 10 10 04 and 9 04 LTS Red Hat Enterprise Linux WS 6 WS 5 and WS 4 Red Flag Linux Desktop 6 0 SUSE Linux Enterprise Server 11 and 10 SUSE Linux Enterprise Desktop 11 and 10 Linux openSUSE 11 4 11 3 and 11 2 Linpus Linux Desktop 9 6 Fedora 14 Debian GNU Linux 6 0 and 5 0 Mint 10 and 9 PCLinux OS 2010 19 Installing the printer software Note If you installed the printer software on this computer before but need to reinstall the software then uninstall the current softwar
11. and then choose the fax version of the printer 3 Enter the name and number of the recipient 4 Click Fax Receiving faxes Tips for receiving faxes When receiving faxes e Make sure that the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e If you set the printer to receive faxes manually Auto Answer Off then make sure that the ringer volume is not set to Off e If you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Faxing Receiving faxes automatically 1 Make sure that Auto Answer is on From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Ringing and Answering N Ok gt Auto Answer gt OK gt On gt 2 Set the number of rings before the printer picks up incoming faxes a Press the arrow buttons to scroll to Pick Up On and then press p b Press the arrow buttons to scroll to the number of rings that you want and then press OK to save the setting When the number of rings you set is detected the printer automatically receives the incoming fax T Warning Potential Damage Do not touch the cables or the 2 and ports while actively receiving a fax Tips e f the printer is sharing the line with other analog devices telephone answering machine then set the printer to pick up calls two rings after the answering machine For exa
12. then push the WPS button on the wireless router Wait for the printer control panel to display a message to begin WPS configuration There might be a short delay before the message appears If nothing happens after 30 seconds then do one of the following Use THE PusH Button ConricuraTion PBC meTHOD 1 From the printer control panel navigate to AN gt Setup gt OK gt Network Setup gt OK gt Wireless 802 11b g n gt OK gt Network Connection Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt WPS PBC Mode gt OK 2 Follow the instructions on the printer display Use THE PERSONAL IDENTIFICATION Numeer PIN METHOD 1 From the printer control panel navigate to AN gt Setup gt OK gt Network Setup gt OK gt Wireless 802 11b g n gt OK gt Network Connection Setup gt OK gt Wireless gt OK gt Wi Fi Protected Setup gt OK gt WPS PIN Mode gt OK 2 Follow the instructions on the printer display 42 Troubleshooting Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems e Make sure the power cord is plugged into the printer and into a properly grounded working electrical outlet e Make sure the printer is turned on e Make sure the printer is securely connected to the computer print server or network access point e Check the printer for error messages and resolve any errors e Check for paper jam messages and clear any jam
13. 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling 2 Available only on the Lexmark Web site at www lexmark com Lexmark Pro719 model Item Return Program Regular cartridge cartridge High yield black cartridge Yellow color cartridge High yield yellow color cartridge 160 60 High yield cyan color cartridge Magenta color cartridge High yield magenta color cartridge 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling 2 Available only on the Lexmark Web site at www lexmark com Ordering and replacing supplies 17 2 Open the printer If your ink cartridge comes with a twist cap then remove the cap 2 2 Insert each ink cartridge Slide your finger along the ink cartridge until the cartridge clicks into place Note The printhead moves to the cartridge installation position 3 Press the release tab and then remove the used ink cartridge or cartridges 4 x LQ gt Notes Installing ink cartridges e Insert the color cartridges first and then the black cartridge e Insert the new ink cartridges immediately after removing the protective cap to avoid exposing 1 Remove the ink cartridge from the pack and then remove the protective cap from the ink cartridge thelnicto air 3 Close the printer Ordering and replacing supplies Maintaining ink cartridges
14. 27 2 From the printer control panel navigate to Scanning AN gt Scan gt OK gt Computer gt USB Connected Computer gt OK The USB connected computer will receive the scan by default Scanner glass Note Make sure the scan software is installed on the destination computer 3 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press OK each time you make a selection 4 Press D Scanning to a flash drive or memory card Notes e Some features are available only in select printer models e Make sure your flash drive or memory card is not write protected Use the scanner glass for single pages small items 1 Load the original document faceup into the ADF or facedown on the scanner glass such as postcards or photos transparencies photo paper or thin media such as magazine clippings 2 From the printer control panel navigate to AN gt Scan gt OK gt Memory Device Use the ADF for multiple page documents 3 Insert the flash drive or memory card and then press oy Note The ADF is available only on select models If Note The printer reads only one memory device at a time you purchased a printer without an ADF then load original documents or photos on the scanner glass 4 Press the up or down arrow button to
15. Collection Program To return an ink cartridge go to www lexmark com recycle and then follow the instructions to request a postage paid bag e Recycle the product packaging e Recycle your old printer instead of throwing it away e Recycle paper from discarded print jobs e Use recycled paper About your printer To read the Lexmark Environmental Sustainability Report visit www lexmark com environment Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Printer models The installation software CD that came with your printer works for the following printer models Lexmark Pro715 Lexmark Pro719 Printer features Depending on the model your printer comes with features that will help you manage and accomplish printing and imaging tasks Wireless or Ethernet networking Print and scan from anywhere in your home or office over a secure wireless or Ethernet network as well as share the printer among multiple computers Intuitive touch screen Use the full featured color touch screen for fast easy access to all the printer menus The large screen also allows you to view and print photos directly from your digital camera or memory device without using a computer Print Print documents and PDFs quickly from a computer or from a USB flash drive Built in two sided printing lets you save money and the environment
16. NV FIXES eirp E R EE aaenenereciss 39 REGO V IAS TIKES E S E A EEO aia 39 Wireless networking ssessesesessessssesssossssoesssosssessssesssssssessesssss L Information you will need to set up the printer on a wireless NEtWOFK cccccsesseeeees 41 Installing the printer on a Wireless NETWOKK csssseeececcecesesececcececeeseesceeeeseseusneeseesseeanen 41 What is WiFEIPlOteCted Setup 2 itinira E E RS 41 Contents Configuring Wi Fi Protected Setup MANUAIIY ccecececcssececeeseeeceeeeceeceeesecaueeeceseeuseeeeeess 42 Troubleshooting sssessessssesoesessessesesoessesesoessesessesessessessssessesesse AS NOCES orea aaa A o Hel te a al 16 E AE EEAS A E E E E EEA A E E 52 ALS lt p EEE EE E EEE EAE E EEE E E I About your printer About your printer Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network setting up a fax connection and accomplishing common printer tasks like printing copying scanning and faxing It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems For additional information see the following Initial setup instructions Quick Setup Sheet e Hardware Setup Wizard Additional setup and instructions for using the Comprehensive User s Guide installed automatically with printer the printer software For Windo
17. and reinsert it 15 Ordering and replacing supplies 16 Notes Ordering and replacing supplies e To get more ink order high yield ink cartridges Depending on your country or region you may get the ink cartridges individually or in packs e You can order a mix of standard ink cartridges and high yield ink cartridges depending on your needs Ordering ink cartridges Lexmark Pro710 Series except Pro719 e Check the yield rate on the ink cartridge box or visit www lexmark com yields j e For best results use only Lexmark ink cartridges Item Return Program Regular cartridge Cartridge e The cartridges can be used for printing documents and photos e When storing new ink cartridges make sure they are unopened and placed on their flat side Black cartridge Not available 8 8 y P p e Remove ink cartridges from their packaging only upon installation High yield black cartridge 150XL 155XL 150XLA Yellow color cartridge Not available P Replacing ink cartridges High yield yellow color cartridge 150XL 150XLA l l Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges Cyan color cartridge Not Available immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out High yield cyan color cartridge 150XL 150XLA o i Removing ink cartridges Magenta color cartridge Not available 1 Turn on your printer High yield magenta color cartridge 150XL 150XLA
18. network indicator lights see Using the printer control panel on page 13 Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer verify the following e The printer the computer and the access point wireless router are all plugged in and turned on e The wireless network is working properly Try accessing other computers on your wireless network If your network has Internet access then try connecting to the Internet over a wireless connection e Your SSID is correct Troubleshooting Print a network setup page to verify the SSID the printer is using If you are not sure if your SSID is correct then run the wireless setup again e Your WEP key or WPA passphrase is correct if your network is secure Log on to the access point and check the security settings A security key is like a password All devices on the same wireless network using WEP WPA or WPA2 share the same security key If you are not sure if your security information is correct then run the wireless setup again e The printer and the computer are within the range of the wireless network For most networks the printer and the computer should be within 100 feet 30 meters of the access point wireless router e The Wi Fi indicator is green and successfully connected e The printer driver is installed on the computer from which you are performing a task e The correct printer port is selected e The computer and printe
19. printer on Macintosh 41 installing printer on Windows 41 troubleshooting 47 wireless setup information needed for 41 wireless troubleshooting cannot print over wireless network 48 Wi Fi Protected Setup configuring manually 42 using 41 Wi Fi Protected Setup logo identifying 41 55
20. remove the ink cartridges a cable modem USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable 16 LINE port Connect the printer to an active telephone line through a standard wall jack DSL filter or VoIP adapter to send and receive faxes 17 EXT port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your A country or region Note Remove the plug to access the port Power supply with port Connect the printer to a power source using the power cord 19 Duplex unit Print on both sides of a sheet of paper e Remove paper jams 13 Use the Ke Printhead access area Install the printhead Note The carrier moves to the printhead access area when no printhead is installed in the printer Jam clearance cover Remove jammed pages Using the printer control panel 1 2 e Turn the printer on and off e Switch to Sleep mode Note When the printer is on press ly to switch to Sleep mode Press and hold ly for three seconds to turn off the printer Display View Note The display is e Printer status turned off in Sleep e Messages mode e Menus ES Arrow buttons Navigate to menu or submenu item
21. subscribe to Distinctive Ring Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection DPRD feature offered by telephone companies This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only The different ring patterns let you know which telephone number was dialed and which device you should use to answer the call Assign one of your telephone numbers to the printer as the fax number and then set the printer to answer the ring pattern of that number If the pattern is set incorrectly then the printer rings but it never receives the fax 1 From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Ringing and Answering gt OK gt Ring Pattern gt OK 2 Press the arrow buttons to scroll to the ring pattern you want and then press Cy If you do not subscribe to Distinctive Ring If the printer is sharing the line with other devices then set the printer to pick up on the greater number of rings If the printer is connected to a dedicated fax line then you can choose any number of rings that you want 1 From the printer control panel navigate to AN gt Setup N Ok gt Fax Setup gt OK gt Ringing and Answering gt OK gt P
22. the display and then press oy a Do you want to set up fax now 19 Enter your fax number for the printer and then press o Your fax number identifies you as the sender in all your sent faxes Fax Number mna Enter Fax Number and press OK 10 20 Enter your name or company name and then press o Your fax name identifies you as the sender in all your sent faxes C Enter Fax Name and press OK 21 Configure other advanced fax settings later in the software installation Lexmark Pro710 Series Installation Configure Advanced Features You can now print but there are additional steps required to access all the features of your device C Get my printer ready to scan directly to my computer J Configure Lexmark SmartSolutions and standalone email Get my printer ready to send and receive faxes What will be missing if don t do this now How can do this later About your printer 11 22 Open the printer 24 Insert each ink cartridge Slide your finger along the ink cartridge until the cartridge clicks into place 23 Unpack the ink cartridges Notes e Install the color ink cartridges first Then use two hands to install the black cartridge e Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air PT 25 Close the printer wf The customer support label that is located n
23. the printer software if the printer has wireless capability Uninstaller Remove the printer software from your computer Using the printer software Notes e Your printer may not come with these applications depending on the features of the printer that you purchased or the installation type standard or custom chosen when you installed the printer e To take advantage of the full features of your printer select the custom install option during installation and then select all packages listed Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder 1 From the Finder navigate to Applications gt select your printer folder gt Web Links 2 Double click the Web link that you want to visit Use To Customer Support Contact customer support Lexmark Software Updates Download and install the latest printer software Lexmark Online Visit the Lexmark Web site Order Supplies Online Order ink or supplies Printer Registration Register your printer Visit Lexmark SmartSolutions e Visit the SmartSolutions Web site e Choose your custom solutions Note Your printer may not come with these Web links depending on the features of the printer that you purchased 21 Printing Printing Printing a document For Windows users 1 2 With a document open click File gt Print Click Properties Preferences Options or Setup Select the print quality the number o
24. then continue troubleshooting MAKE SURE THE WIRELESS PORT IS SELECTED Note This solution applies to Windows users only ue A U N F Click u or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK Right click the printer and then select Properties or Printer properties from the menu Click the Ports tab and then locate the selected port The selected port has a check mark beside it in the Port column If the Description column of the selected port indicates that it is a USB port then scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port Click OK and then try to print again MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note This solution applies to Windows users only Vn Oo UW FP WUN F Click ie or click Start and then click Run In the Start Search or Run box type control printers Press Enter or click OK Right click the printer and then select Properties or Printer properties from the menu Click the Ports tab Click the box next to Enable bidirectional support if it is not already checked Click Apply gt OK and then try to print again 51 Notices Notices Edition notice December 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK
25. INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexm
26. LINE 30 To connect Connect the cable from the wall jack to the port of the printer Tips for this setup e You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off e If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you want Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect 1 Connect the cable from the wall jack to the port of the printer md 2 Removethe protective plug from the port of the printer and then connect the answering machine to the port Setting up the printer to fax Connected to different wall jacks LINE To connect Connect the cable from the wall jack to the port of the printer Tips for this setup e If you have only one telephone number on your line then you need to set the printer to receive faxes automatically Auto Answer On e Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the li
27. P server before sending an e mail Make sure the printer is connected to an Ethernet or wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person The printer supports only one active network connection Ethernet or wireless at a time Add contacts to your address book When sending an e mail you can just select contacts from your address book instead of typing their e mail addresses repeatedly Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size When using the ADF adjust the paper guide on the ADF to the width of the original document To easily retrieve a document after copying or scanning through the ADF lift the ADF input tray When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass When the document to be e mailed is in place with the settings you want press I to start scanning Setting up the e mail function For Windows users 4 Click ate or Start Click All Programs or Programs and then select the printer pr
28. SID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID Troubleshooting In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Internet Connect gt AirPort The SSID of the network that the computer is connected to is displayed in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and then continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences gt Network gt AirPort b Click Advanced or Configure c Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 Inthe Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key WPA passphrase if shown Notes e Make sure you copy the network information down exactly including any capital letters e Store the SSID and the WEP key or WPA passphrase in a safe place for future reference MAKE SURE YOUR OS Is COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10 5 or later Communication not available message appears when printing wirelessly Try one or more
29. ark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA 2011 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 52 All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Any questions on this statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 For additional compliance information see the online documentation Federal Communications Commission FCC compliance information statement This product complies with Part 68 of the FCC Rules See the product online documentation for additional complian
30. at the printer can receive it 1 From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Ringing and Answering gt OK gt Manual Pickup Code gt OK 2 Copy the manual answer code that appears on the display Note To increase the security you can change your manual pickup code to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and Cannot run the fax software The printer must be connected to a telephone DSL VoIP or cable service before you can configure the fax settings in the fax software MAKE SURE A FAX DRIVER IS INSTALLED The fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing these drivers see the Software and Documentation CD MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line through a standard wall jack a DSL filter a VolP adapter or a cable modem before you can open the fax software and configure the fax settings Wireless network troubleshooting If you are having trouble setting up your printer on a network print a network setup page and then see the User s Guide available on the installation software CD Also make sure to check the network indicator lights to verify the connection status of the printer For more information on the location of the
31. atented Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once After this single use the license to use the print cartridges and their contents terminates and you agree to return them only to Lexmark for recycling Replacement inkjet cartridge s sold without these terms are available through www lexmark com and may be refilled by you ora third party as the only cartridge alternative to be used with the licensed printer Important safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations Use only the power supply and power cord provided with this product or the manufacturer s authorized replacements CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before ins
32. ave problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold ly for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on and then open the printer 2 Make sure the cartridges are inserted correctly The cartridges should click firmly into the matching color slot of the printhead 3 Close the printer SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note This solution applies to Macintosh users only 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer and then click Print If your printer does not appear in the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add 44 If your printer does not appear in the list then try either of the following e For a USB conn
33. ax to a group of numbers broadcast fax then press the left or right arrow button to enter another number and then press p Repeat this step to add more numbers 4 Press the Color Black button to select a color or black and white fax 5 Press O to start the fax job Warning Potential Damage Do not touch the cables or the and ports while actively sending a fax Tip e You can send a broadcast fax to up to 30 recipients 39 Sending faxes using the computer For Windows users 1 With a document open click File gt Print 2 Make sure the appropriate printer is selected and then click Properties Preferences Options or Setup 3 Click the Fax tab and then make sure Enable Fax is selected 4 Enter the recipient fax number or numbers in the Fax number s field You can enter fax numbers manually or by using the Phone Book feature 5 If necessary enter a prefix in the Dialing Prefix dialog 6 Select the appropriate paper size and page orientation 7 Select Include Cover Page with Fax and enter the appropriate information if you want to include a cover page with the fax 8 Click OK For Macintosh users 1 With a document open choose File gt Print 2 Fromthe Printer pop up menu select the fax version of your printer Note In order to see the fax options on the Print dialog you must use the fax driver for your printer If the fax version of the printer is not on the list then choose Add a printer
34. bled For more information see the computer documentation REMOVE AND REINSTALL THE PRINTER SOFTWARE Fax troubleshooting e Fax troubleshooting checklist on page 46 e Cannot send faxes on page 46 Troubleshooting e Cannot receive faxes on page 47 e Cannot run the fax software on page 47 Fax troubleshooting checklist If you encounter problems sending and receiving faxes then check the connection first 1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack DSL filter VoIP device or cable modem where you connected the printer Make sure you plug the telephone into the same port If you do not hear a dial tone then contact your line provider 2 While the printer is connected to the telephone line check for a dial tone by plugging an analog m telephone into the port of the printer If you do not hear a dial tone then use the checklist below Listen for a dial tone after checking each item If you hear a dial tone but still have problems sending and receiving faxes then see the other topics in this section Connection checklist e Make sure that the printer and other devices on the line if applicable are set up and configured correctly according to your setup scenario e Make sure that the cables are connected to the correct ports e Make sure that the cables are securely plugged in Check the cable connections for the following hardware
35. ce information Index Index A Address Book 38 ADF output tray location 12 ADF paper guide location 12 ADF tray location 12 aligning the printhead 18 answering machine setting up 30 Automatic Document Feeder ADF location 12 B bidirectional communication enabling 50 broadcast fax sending immediately 39 buttons printer control panel 13 C Caller ID setting 37 canceling copy job 26 e mail 29 print job 23 scan job 28 cannot delete documents from print queue 45 cannot print over wireless network 48 cannot print through USB 45 cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 cartridges ink ordering 16 checking an unresponsive printer 43 checking the dial tone 37 checklist before you troubleshoot 43 fax troubleshooting 46 cleaning printhead nozzles 18 Communication not available message 50 configuring Wi Fi Protected Setup PBC Push Button Configuration method 42 PIN Personal Identification Number method 42 conserving energy ink and paper 5 contact list creating 38 copies making 25 copy job canceling 26 copying 25 on both sides of the paper 25 tips 25 D dial tone checking 37 Digital Subscriber Line DSL fax setup 32 digital telephone service fax setup 33 distinctive ring setting 38 documents faxing using the computer 39 faxing using the control panel 39 printing 22 scanning using the touch screen 27 DSL filter 32 duplex copying automatic 25 printing aut
36. d and poor quality faxes for the printer and slow Internet connection on your computer 1 Connect one end of a telephone cable to the port of the printer Setting up the printer to fax 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port onthe VolP adapter The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your VoIP provider if you want to activate the second phone port Ci 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active e If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone 33 Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem
37. down on the scanner glass 2 Click ate or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Scan gt PDF 28 Scanning starts and the scan progress dialog appears 5 Save the document as a PDF For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports your printer 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image inthe Search field of the Help menu 4 Adjust the scan settings as needed If applicable click 2 on the preview dialog for more information 5 Setthe application that supports the PDF format as the scan destination and then start the scan job 6 Save the document as a PDF Canceling scan jobs Do one or more of the following e From the printer control panel press amp and then press oy Scanning stops and the printer returns to the previous menu e If you are sending the scan job using the printer software then cancel the scan job from the software dialog E mailing E mailing Sending e mail Tips for e mailing Make sure to enter your e mail account information and set up the SMT
38. e first For Windows users 1 Close all open software programs 2 Insert the installation software CD If the installation dialog screen does not appear after a minute then launch the CD manually a Click ua or click Start and then click Run b Inthe Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users Note To take advantage of the full features of your printer select the custom install option and then select all packages listed 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Using the Internet 1 Goto the Lexmark Web site at http support lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the driver and then install the printer software Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have chosen to install some additional programs The following table provides an overview of various software programs and what the
39. ea location 13 printhead nozzles cleaning 18 printing documents 22 documents from a flash drive 23 network setup page 48 on both sides of the paper 22 photos from a flash drive 23 two sided 22 publications finding 5 Push Button Configuration method using 42 R receiving faxes Auto Answer setting 37 40 automatically 40 manually 40 tips 40 recycling 5 replacing ink cartridges 16 RJ 11 adapter 34 S safety information 2 30 scan job canceling 28 scanner cover location 12 scanner glass location 12 scanner unit location 13 scanning creating a PDF from scan 28 documents for e mailing 27 tips 27 to a flash drive 27 to alocal computer 27 to a memory card 27 using the touch screen 27 selecting the wireless port 50 sender information registering 37 sending faxes tips 39 setting number of rings 38 setting up fax country or region specific 34 digital telephone service 33 DSL connection 32 standard telephone line connection 30 VolP connection 32 setting up printer 6 on wireless network Macintosh 41 on wireless network Windows 41 setup troubleshooting cannot print through USB 45 incorrect language appears on display 43 installation screen did not appear automatically 43 page does not print 44 printer does not respond 45 printer printing blank pages 44 software did not install 43 software did not install 43 Speed Dial list 38 supported file types 14 supported operating systems 19 supported printers 24 T
40. ear the ink cartridge access area contains the ink compatibility information model number product Web site and technical support number About your printer 26 Extend and flip out the paper stop Notes The alignment page prints Do not remove the page until printing is finished The alignment page may take a while to print Streaks on the alignment page are normal and not an indication of a problem The alignment page that prints may differ from the one shown Recycle the alignment page 12 Understanding the parts of the printer 1 2 Wey Use the T fo Scanner cover Access the scanner glass 2 Scannerglass Scan copy or fax photos and documents Automatic Document Scan copy or fax multiple page letter legal and A4 size documents Feeder ADF Ee ADF paper guide Keep paper straight when feeding into the ADF ADF tray Load original documents into the ADF This is recommended for scanning copying or faxing multiple page documents Note Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass pe ADF output tray Hold documents as they exit from the ADF PictBridge and USB port Connect a PictBridge enabled digital camera or a flash drive to the printer a fimen openee OOOO o rrn ee o About your printer Use the To Scanner unit Access the ink cartridges Ink cartridge access area Install replace or
41. ected printer remove and then reconnect the USB cable e Fora printer that is wirelessly connected see the Wireless troubleshooting section MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold ly for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHeck THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with oS Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges see Replacing ink cartridges on page 16 for more infor
42. emove the wrap plug from the port of the printer e The printer may not come with an RJ 11 adapter in your country or region If the additional device telephone or answering machine has an RJ 11 connector then you can remove C the wrap plug and connect the device to the port of the printer Connecting the printer in countries or regions that use serial connection In some countries or regions you need to plug all devices into the wall jack You cannot plug a telephone C or answering machine into the port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden Setting up the printer to fax 36 Eranto Netherlands switzerland Connecting the printer to a wall jack in Germany Finland Norway United Kingdom The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the port of the printer It is necessary for the proper functioning of the devices on the telephone line N N LINE To connect Connect the cable from the wall jack to the port of the printer Setting up the printer to fax Connect the printer to any of the N ports LINE To connect 1 Connect
43. f copies to print the type of paper to use and how the pages should print Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users ao wm A WU N With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the print options menu choose the print quality the number of copies to print the type of paper to use and how the pages should print Click Print Printing on both sides of the paper duplexing automatically Notes e The automatic duplex unit supports A4 and letter size paper It also supports plain premium plain ColorLok certified plain heavy plain and letterhead paper types e Do not remove the page until printing is finished Warning Potential Damage Do not touch the duplex latch or latches while actively printing For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 22 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt Print on both sides e Click Long edge for print jobs with pages that are bound along the long edge of the page e Click Short edge for print jobs with pages that are bound along the short edge of the page 4 Click the Paper Finishing tab and then select a supported paper type 5 C
44. footer of the faxes that you send In some countries you cannot send a fax without this information Some fax machines also block faxes without sender information so make sure that you enter this information in your printer 1 From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Dialing and Sending gt OK gt Fax Name gt OK 2 Enter your name or your company name and then press oy e To change a character press the left arrow button e To add a space press the number 0 3 Press the arrow buttons to scroll to Fax Number and then press o 4 Enter your fax number or your telephone number and then press o Step 4 Set the printer to receive faxes automatically or manually If the printer is connected to a dedicated fax line or sharing the line with an answering machine then you can set the printer to receive faxes automatically If the printer is sharing the line with a telephone subscribed to voice mail service then set the printer to receive faxes manually 1 From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Ringing and Answering gt OK gt Auto Answer gt OK 2 Press the arrow buttons to scroll to the setting you want and then press o Setting up the printer to fax Step 5 Set the number of rings If you set Auto Answer to On in Step 4 then do the following If you set Auto Answer to Off then proceed to Step 6 If you
45. he correct telephone cablethat hasan Ril Lconnector So vou Gan Gonneeta device to an Ri 14 wall sack splitter plug an analog telephone into the splitter and then listen for a dial tone Setup 2 Printer is connected to a wall jack cable modem is installed elsewhere in the house J Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem Your cable telephone service comes from the wall jacks The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ 11 connectors If you have a different type of connector in your country or region then you may need to use an RJ 11 adapter EXT LINE To connect 1 Connect the cable from the wall jack to the port of the printer C 2 Remove the protective plug from the port of the printer and then connect the telephone to the port Setting up the printer to fax Connecting the printer to a non RJ 11 wall jack LINE To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack 35 Notes C e Do not r
46. ice depending on its features You can also customize print settings from your mobile device Depending on your Lexmark printer model you may need to download the LexPrint Listener application from our Web site at www lexmark com lexprint Supported printers LexPrint enables your mobile device to communicate with Lexmark printers found on the same network e For select printer models that support Direct Image and Zeroconf or Bonjour you can print directly from your mobile device to the printer without using LexPrint Listener To check if your printer model supports these features visit www lexmark com lexprint e For other Lexmark printers your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected Note The application referred to as Rendezvous in Mac OS X version 10 2 is now called Bonjour by Apple Inc Copying Copying Scanner glass Use the scanner glass for single pages small items such as postcards or photos transparencies photo paper or thin media such as magazine clippings Use the ADF for multiple page documents Note The ADF is available only on select models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for copying e Make sure you load the original document faceup into the ADF or facedown at the placement corner of the scanner glas
47. ick Up On gt OK 2 Select the number of rings that you want and then save the setting Step 6 Create a contact list Using the printer control panel 1 From the printer control panel navigate to Touch screen models Arrow button models gt Address Book AN gt Setup gt OK gt Fax Setup gt OK gt Address Book gt OK 2 Use the menus to add a contact or a fax group You can add up to 89 contacts and 10 fax groups e To change a character press the left arrow button e To add a space press the number 0 38 Note In some models entries 1 89 are for individual contacts and entries 90 99 are for fax groups Enter the entry number before entering the contact name and fax number of the contact Using the fax software If you are connecting the printer to a computer then you can also create a contact list using the fax software For Windows users 1 Click ate or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Fax gt Edit contact list The Contacts tab of the Printer Setup Utility opens For Macintosh users 1 From the Finder navigate to Applications gt select your printer folder 2 Double click Printer Settings 3 Click the Contacts tab e To add contacts click the Individuals tab e To add fax groups click the Groups tab For more information on the fax software click Help or 2
48. if applicable Power supply Cable modem Splitter Telephone VoIP adapter DSL filter RJ 11 adapter e f the printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer e ifthe printer is connected to a VoIP adapter or cable modem then make sure that the printer is plugged into the first phone port e Ifyou are using a splitter then make sure that you are using a phone splitter Do not use a line splitter Cannot send faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup then enter your fax name and fax number In some countries you cannot send a fax without entering your fax name or company name Some fax machines also block unknown faxes or faxes without sender information 46 DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33 600 bps This is the maximum speed at which the printer can send and receive faxes It is not necessary however to set the modem to its fastest transmission capability The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax Otherwise your fax will not be received 1 From the printer control panel navigate to AN gt Setup gt OK gt
49. l of the Setup menu to the top level of the previous mode Clear current settings or error messages and return to default settings Network indicator Check the network connection status of your printer and access the network settings o Wi Fi indicator Check the wireless connection of your printer Eco Mode e Change to Sleep mode after the printer is left idle for 10 minutes y e Set screen brightness to low Using flash drives Supported file types Documents e pdf Adobe Portable Document Format About your printer Images e jpg jpeg joe Joint Photographic Experts Group e tiff tif Tagged Image File Format Using a flash drive with the printer Make sure the flash drive contains files that are supported by the printer For more information see Supported file types on page 14 1 Insert a flash drive into the USB port Notes e The flash drive uses the same port that is used for a PictBridge camera cable e An adapter may be necessary if your flash drive does not fit directly into the port Warning Potential Damage Do not touch any cables any network adapter any connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur 2 Follow the instructions or select from available options on the printer display Note If the printer does not recognize the memory device then remove
50. l to Yes and then press o Installation screen did not appear during installation If the Before you troubleshoot checklist does not solve the problem then try the following LAUNCH THE PRINTER CD MANUALLY For Windows users 1 Click un or click Start and then click Run 2 Inthe Start Search or Run box type D setup exe where D is the letter of your CD or DVD drive 3 Press Enter or click OK 4 Click Install and then follow the instructions on the computer screen For Macintosh users 1 From the Finder desktop click the CD icon 2 Double click the software installer package and then follow the instructions on the computer screen Software did not install If you encountered problems while installing or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE Troubleshooting CHeck THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with OS Note If you continue to h
51. lick OK to close any printer software dialogs 6 Click OK or Print To return to single sided printing repeat steps 1 and 2 and then navigate to Layout tab gt Print on Both Sides Duplex area gt Print on one side only For Macintosh users With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media From the Paper Type pop up menu choose a supported paper type From the print options pop up menu choose Layout From the Two Sided pop up menu choose Long Edge binding or Short Edge binding e For Long Edge binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Portrait Landscape Printing e For Short Edge binding pages are bound along the short edge of the page top edge for portrait left edge for landscape Portrait Landscape 10 Click Print Printing photos from a flash drive 1 Load photo paper 2 Insert a flash drive or digital camera set to mass storage mode If image files and document files are stored in the memory device then press the left or right arrow button to select Photos and then press ok Note Only files with supported file types will be shown 3 Use the up or down arrow button to select a photo p
52. mation Troubleshooting If the cartridges do not seem to fit then make sure the printhead is properly seated and then try installing the cartridges again 2 Load plain unmarked paper 3 Fromthe printer control panel navigate to AN gt Setup gt OK gt Maintenance gt OK 4 Press the up or down arrow button to scrollto Deep Clean Printhead and then press Oy A cleaning page prints 5 Load plain unmarked paper 6 Fromthe Maintenance menu screen press the up or down arrow button to scroll to Align Printer and then press p An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on and off slowly then the printer is in Sleep mode Press ly to wake up the printer If the printer will not come out of Sleep mode then reset the power 1 Unplug the power cord from the wall outlet and then wait 10 seconds 2 Insert the power cord into the wall outlet and then turn on the printer If this problem persists then check our Web site for updates for your printer software or firmware RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold ly for three seconds to turn off the printer 2 Unplug the
53. mple if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings e If you have multiple numbers on a single line or if you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Receiving faxes manually 1 Turn off Auto Answer From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Ringing and Answering gt OK gt Auto Answer gt OK gt Off gt 2 When the telephone rings and you hear fax tones when you pick up the handset press gt on the printer or 9 on the telephone attached to the printer F Warning Potential Damage Do not touch the cables or the 2 and ports while actively receiving a fax Tips e The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and
54. nd then select the printer program folder from the list 4 Navigate to Printer Home gt select your printer gt Scan 5 Select Email photo Email document or Email PDF Note You can select Email document only if an OCR application is stored on your computer Scanning starts and the scan progress dialog appears When the scan is finished a new e mail message is created with the scanned document automatically attached 6 Compose your e mail message Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports both your printer and an e mailing option such as Image Capture 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adjust the scan settings as needed If applicable click 2 on the preview dialog for more information 5 Set the e mail application as the scan destination and then start the scan job 6 Compose your e mail message Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or face
55. ne and takes over the call e If you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically 31 Setup 3 Printer is sharing the line with a telephone subscribed to voice mail service To connect 1 Connect the cable from the wall jack to the port of the printer C 2 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup e This setup works best if you subscribe to a distinctive ring service If you have distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically e f you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off Setting up the printer to fax 32 When you answer the telephone and you hear fax tones press 9 or the manual answer code on the To install a filter for the printer telephone to receive the fax l l 1 Connect the line port of the DSL filter to the wall jack e You can also set the printer to receive faxes automatically Auto Answer On but you need to turn off the voice mail service when you are expecting a fax This setting work
56. oduct Update Receive automatic notifications of updates to your printer software when new updates are available Use the When you click File gt Print gt Properties with a document open a Printing Preferences dialog appears The dialog lets you select options for the print job such as the following Printing Preferences Select the number of copies to print Print two sided copies Select the paper type Add a watermark Enhance images Save settings Note Printing Preferences is installed automatically with the printer software Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the Macintosh printer software Launching the Print dialog Use the Print dialog to adjust the print settings and schedule print jobs With a document or photo open choose File gt Print Launching an application 1 From the Finder navigate to Applications gt select your printer folder 2 Double click the application that you want to use Use the Ae Printer Settings Customize settings for fax jobs Create and edit the Contacts list Configure e mail connectivity settings Configure the language country date and time Shortcuts Speed up usual tasks with your printer Wireless Setup Set up the printer on a wireless network Assistant Note This application is automatically installed with
57. of the following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled then you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message then wait a few seconds and then try to print again The laptop and printer require a few seconds to power up again and reattach to the wireless network 50 If you see this message again after you have waited long enough for the printer and the laptop to attach to the network then there may be a problem with your wireless network Make sure that the laptop and printer have both received IP addresses For Windows users 1 Click un or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network then choose AirPort from the Active Services list The Router entry is typically the access point Locating the printer IP address e From the printer print a network setup page In the TCP IP section look for Address e View
58. ogram folder from the list Navigate to Printer Home gt select your printer gt Settings gt Set up the printer to e mail The E mail Setup Wizard opens Follow the instructions on the computer screen For Macintosh users 1 From the Finder navigate to 29 Applications gt select your printer folder gt Printer Settings gt Email 2 Follow the instructions on the computer screen and then click Save Settings Canceling an e mail Do one or more of the following e From the printer control panel press amp and then press ok e f you are sending the e mail using the printer software then cancel the e mail from the software dialog Setting up the printer to fax Setting up the printer to fax CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Step 1 Connect the printer to the telephone line Check the scenarios below and follow the setup that is applicable to your telephone service Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line nd 90
59. omatic 22 duplex unit location 13 E emission notices 52 energy conserving 5 Ethernet port location 13 EXT port location 13 e mail canceling 29 e mail function setting up 29 e mailing scanned documents 27 setting up e mail function 29 tips 29 F fax setup country or region specific 34 digital telephone service 33 DSL connection 32 standard telephone line connection 30 VolP 32 fax troubleshooting cannot receive faxes 47 cannot run fax software 47 cannot send faxes 46 fax troubleshooting checklist 46 faxing Auto Answer setting 37 receiving automatically 40 receiving manually 40 sending a broadcast fax immediately 39 sending using the control panel 39 setting sender information 37 tips receiving 39 tips sending 39 using the computer 39 using the control panel 39 faxing tips receiving faxes automatically 40 FCC notices 52 features printer 6 file types supported 14 finding information 5 publications 5 Web site 5 finding IP address of computer Mac 48 flash drive inserting 15 printing documents from 23 scanning to 27 G Group List 38 53 incorrect language appears on display 43 information finding 5 information needed for setting up printer on wireless network 41 ink conserving 5 ink cartridge access area location 13 ink cartridges installing 16 ordering 16 removing 16 replacing 16 inserting a flash drive 15 installation screen did not appear automatically 43 installing printer on wireles
60. one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Step 2 Check the dial tone A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack 2 Listen for a dial tone through the telephone handset 37 If you hear a dial tone then the telephone line and the wall jack are working Make sure the printer is properly connected to the telephone line 1 While the printer is connected to a telephone line through the port on the back of the printer plug an analog telephone into the port of the printer 2 Listen for a dial tone If you hear a dial tone then the printer is properly connected to the telephone line If you do not hear a dial tone then review Step 1 or see the Fax troubleshooting checklist on page 46 Step 3 Set your fax name and fax number Your user information includes your name or your company name your fax number your fax number is your telephone number unless you have a dedicated fax telephone line and the time and date on your fax machine when a transmission is made This information appears in the header and
61. pecting it CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Contents Contents Important Safety INFOFMATION ccccecccscscsscccccecccccscscscesscsceseseeed About your printer sssessessssessssssssssssosossssossosossssossssssossssosssssssess D Finding information about the printes cccccecccsesscccccessesececcausesececeecaeaseeeeesauaeceeeeesenees 5 Minimizing your printer s environmental IMPaACt ccccccccsssceccececcecenscecceceseusesececeesesenees 5 POMMTCT AOC SG soi cts nesctarectclncas cobs teutaaaulesien a 6 Panter Tea E Ss E EE E 6 Setting up the Printer eesersiseenm ae enaa EEE E EENE NAER N REETAN A ENEN 6 Understanding the parts of the Printer ccccceccccsssssccececcessneeeeceeceeseceseeeeeaeeseeeeasaneaes 12 Using the printer control Panel ccccccssssssececcecesececcecseceeseceeceeueececeecseceaeseseseauaeeeseeessaees 13 Usine lash ArIeS ssena a O E RS 14 Ordering and replacing SUPplies cccscsccccscscscescccscecccsccscscssese LO OS FAM MC AVES iran casa aren are E E NEARE RTN 16 Replacing ink CartridgQes cc cssceccccecssssscseeccecseseseseeeceeseaueuseecceeeececeasaseeeeessauausueeeseeesesenees 16 Maintaining ink COMHOSCS mnsicincasnenenncnacsdencerandowonnmniednennsiamed
62. picks up on the correct distinctive ring if you subscribe to a distinctive ring service MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device If you are using a PBX system then make sure that the printer is connected to an analog port on the PBX You may need a digital line converter that converts digital signals into analog signals MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper while receiving the fax then the printer saves the fax so you can print it later However if the printer memory is full then the printer may not be able to receive more incoming faxes An error message appears on the display when the printer memory is full Resolve the error to free up space in the printer memory MAKE SURE THAT FAX FORWARDING IS DISABLED 1 From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Ringing and Answering gt OK gt Fax Forward gt OK 2 Press the arrow buttons to scroll to O and then press Cy INCREASE THE RINGER VOLUME If you set the printer to receive faxes manually Auto Answer Off then increase the ringer volume 47 MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually Auto Answer Off then you need to press the correct code when a fax comes in so th
63. power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer 45 Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHEcK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with om Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port IMMIAKE SURE THE USB PORT IS ENABLED IN WinDows 1 Click ie or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Manager opens 4 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is ena
64. pters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart CHECK THE WIRELESS SIGNAL QUALITY Printa network setup page and check the signal quality Ifthe signal quality is listed as good or excellent then another factor is causing the problem CHECK YOUR ADVANCED SECURITY SETTINGS e f you are using MAC Media Access Control address filtering to limit access to your wireless network then you must add the printer MAC address to the list of addresses allowed to connect to the access point e If you set the access point to issue a limited number of IP addresses then you must change this so that the printer can be added Note If you do not know how to make these changes then see the documentation that came with the access point or contact the person who set up your wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT e See if you have access to the Internet by opening your Web browser and accessing any site e If there are other computers or resources on your wireless network then check to see if you can access them from your computer 49 MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless net
65. r a set amount of time the Sleep timeout e Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper e Print more than one page image on one side of the paper The Pages per Sheet feature allows you to print multiple pages on one sheet You can print up to 16 page images on one side of a sheet of paper e Print on both sides of the paper Duplexing lets you print on both sides of the paper manually or automatically depending on your printer model e Preview print jobs before printing Use the preview features found in Toolbars the Print or Print Preview dialog or the printer display depending on your printer model e Use recycled paper e Reduce the margins of documents to be printed e Scan and save To avoid printing multiple copies you can scan documents or photographs and save them to a computer program application or flash drive for presentation Conserving ink e Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text e Use font types and font settings that require less ink Most programs or applications let you adjust the darkness of the colors e Use high yield cartridges These cartridges let you print more pages Recycling e Return ink cartridges for reuse or recycling through the Lexmark Cartridge
66. r are both connected to the same wireless network e The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and access point are not separated by poles walls or support columns containing metal or concrete Many devices can interfere with the wireless signal including baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer 1 Load plain paper 2 From the printer control panel navigate to AN gt Setup gt OK gt Network Setup gt OK gt Print Network Setup Page gt OK Locating IP addresses For Windows users 1 Click ie or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK The Command Prompt window opens 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 48 For Macintosh users 1 From the Apple menu choose About This Mac 2 Click More Info 3 From the Contents pane choose Network 4 If you are connected over a wireless network choose AirPort from the Active Services list Locating the printer IP address e You can locate the printer IP address by viewing the printer network set
67. rinting option and then press o e Select and Print allows you to choose a layout the number of photos per page paper settings photo size photo quality and to sharpen the quality of graphics e Print Photos allows you to print all photos selected photos by photo range and print photos using predefined photo size templates 4 Toadjustthe print settings press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scroll to the setting you want If necessary press OK to make a selection 5 Press N Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing documents from a flash drive Make sure the flash drive contains document files that are supported by the printer For more information see Supported file types on page 14 1 Inserta flash drive 23 When the printer detects the memory device Storage Device Detected appears on the display 2 If document files are stored on the memory device then the printer automatically switches to File Print mode If document files and image files are stored on the memory device then press the left or right arrow button to scroll to Documents and then press ok 3 Pressthe upor down arrow button to scroll to the document and then press to selectthe document for printing 4 From the Print Options menu screen use the arrow buttons to select your prin
68. s e Check the ink cartridges and install new cartridges if necessary e Turn the printer off wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Sleep mode Press and hold ly for three seconds to turn off the printer If Troubleshooting does not solve your problem Visit our Web site at http support lexmark com to find the following e Knowledgebase articles with the latest information and troubleshooting for your printer e Live online technical support e Contact numbers for telephone technical support Setup troubleshooting e Incorrect language appears on the display on page 43 e Software did not install on page 43 e Print job does not print or is missing pages on page 44 e Printer is printing blank pages on page 44 e Printer is busy or does not respond on page 45 e Cannot delete documents from the print queue on page 45 e Cannot print through USB on page 45 43 Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel navigate to AN gt Setup gt OK gt Device Setup gt OK gt Language gt OK 2 Press the up or down arrow button to scroll to the language you want and then press o 3 To confirm the setting press the left or right arrow button to scrol
69. s e When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be copied is in place with the settings you want press I to start copying Making copies 1 Load paper 25 2 Load an original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to AN gt Copy gt OK gt Copies 4 Press the left or right arrow button to select the number of copies 5 From the Copy menu screen press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scroll to the setting you want If necessary press OK to make a selection 6 Select the copy mode e Press ee to switch to color mode e Press to switch to black and white mode When you select color or black only printing the light that corresponds to your choice comes on 7 Press D Note The selected copy settings are reset to the factory default after two minutes of printer inactivity Making a two sided duplex copy automatically The automatic duplex unit supports A4 and letter size paper If you need to make two sided copies
70. s best if you are using voice mail 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL more often than fax filter 3 To continue using a computer for Internet access connect the computer to the DSL HPN port on the Scenario 2 Digital Subscriber Line DSL DSL filter C 4 To connect a telephone to the printer remove the protective plug from the port of the printer and then connect the telephone to the port Scenario 3 VolP telephone service 5 ny ATR EXT LINE m T gt _ A Digital Subscriber Line splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize interference between the two channels and ensure a quality connection you need to install a DSL filter for the analog devices fax machine telephone answering machine in your network To comnect Interference causes noise and static on the telephone faile
71. s network Macintosh 41 on wireless network Windows 41 installing printer software 19 J jam clearance cover location 12 L language changing 43 LexPrint 24 line filter 32 LINE port location 13 M Macintosh installing printer on wireless network 41 Macintosh printer software using 20 memory card scanning to 27 minimum system requirements 19 models printer 6 N network setup page printing 48 Index networking finding IP address of computer 48 finding IP address of computer Mac 48 finding IP address of printer 48 IP addresses 48 notices 2 52 O ordering ink cartridges 16 p page does not print 44 paper conserving 5 paper exit tray location 12 paper stop location 12 paper tray location 12 PDF creating from scan 28 Personal Identification Number method using 42 phone book 38 phone plug 34 phone splitter 32 photos printing from a flash drive 23 PictBridge and USB port location 12 power supply port location 13 Print dialog launching 20 print job canceling 23 print troubleshooting cannot delete documents from print queue 45 printer features 6 models 6 setting up 6 printer control panel buttons 13 location 12 using 13 printer does not respond 45 printer features 6 printer models 6 printer parts diagram 12 printer printing blank pages 44 printer problems basic solutions 43 printer software installing 19 printers supported 24 printhead aligning 18 printhead access ar
72. s that appear on the display Home Navigate from any level in the menu back to the home screen A About your printer In Copy mode or Photo mode Enter the number of copies or prints you want to make In Fax mode Enter fax numbers Operate an automated answering system Select letters when creating a Speed Dial list Type numbers to enter or edit the date and time shown on the display Return to the previous screen Exit from one menu level to a higher one Select menu options Save settings Feed or eject paper Press and hold the button for three seconds to feed or eject paper from the printer 12 13 14 ie Address Book 1 i oe o ee Redial 18 15 17 16 Display the last number dialed Press the left or right arrow button to view the last five numbers dialed Insert a three second pause in a fax number to wait for an outside line or get through an automated answering system Enter a pause only when you have already begun entering the number 14 Dial tone Dial the telephone number manually using the keypad before sending the fax Address Book Access fax numbers from a saved list of numbers Switch to color mode Switch to black and white mode Start a job depending on which mode is selected Cancel a print copy scan or fax job in progress Exit from a menu level of the Copy Scan Fax Photo or File Print menu to the top level of a menu Exit from a menu leve
73. sary lift the scanner unit to replace the language sheet on the printer control panel About your printer 6 Move the paper guides to the sides 8 Load paper and adjust the paper guides Note Make sure the paper is below the maximum fill line located on the edge of the paper tray Overloading the tray can cause paper jams 9 Insert the paper tray 7 For A4 or legal size paper extend the paper tray 10 Connect the power cord only Note Do not attach the USB cable yet About your printer 11 Make sure the printer is on aa N Language Fran ais Deutsch Please choose a language and press OK 13 Confirm the language and then press p a N Language Selection You have chosen English as the language for your Printer Are you sure 14 Set the country or region and then press o a N Country Region ere States Albania Algeria Please choose a country or region and press OK 15 Set the date and then press 3 Press OK when complete 16 Set the time and then press ok Set Time E Press OK when complete About your printer 17 Set the time zone and then press o Time Zone UTC 05 00 Eastern Time USA Ca UTC 06 00 Central Time USA Ca 18 To configure basic fax functions press the arrow buttons until Now is highlighted on
74. scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press OK each time Tips for scanning you make a selection e Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning 5 Grace lt b or the ADF does not support the original document size S Follow the instructions on the printer display e When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Scanning directly to e mail using the printer software e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass Make sure you have set up your e mail settings before proceeding For more information see the section on e mailing in the User s Guide e When the document to be scanned is in place with the settings you want press lt b to start scanning For Windows users Scanning toa local computer 1 Load an original document faceup into the ADF or facedown on the scanner glass 1 Load the original document faceup into the ADF or facedown on the scanner glass Scanning 2 Click ate or Start 3 Click All Programs or Programs a
75. sensitive If your access point is using WPA or WPA2 security then the WPA passphrase should be e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or Troubleshooting e From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found ona keyboard ASCII characters in a WPA passphrase are case sensitive Note If you do not know this information then see the documentation that came with the access point or contact your system support person CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as LiveBox AliceBox N9UF Box FreeBox or Club Internet may require you to press an association registration button when adding the printer to your wireless network If you are using one of these boxes and need more information then see the documentation that came with your box or contact your Internet Service Provider ISP IMMIOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices MIOVE THE COMPUTER AND OR PRINTER CLOSER TO THE ACCESS POINT The range of your wireless network depends on many factors including the abilities of your access point and network ada
76. snsivaianiesuderninecRoareeaneetsanaeoraniniienanuane ric 26 SC IN ve dicrsceccc sn besciencae scans ccncesnnsreceencasecucheneconsetereneartensnseroesaresncee 7 TOS FOR ea U E E E E E A A O E A E A 27 Scanning to a local COMpUter s esseeesssessseressssrerssrrerssereseserrsesrveereerssrrerssereesserrseserersseesee 27 Scanning to a flash drive or memory CAL ccccccsssesscecceceesesececcececeesceccecsueusececessauaseeeeees 27 Scanning directly to e mail using the printer software ses ssessssssessssrerrsssserresssrrersssee 27 Se UUM tO aL PD F enserir A E E A 28 Canceling scan JOD Seurassa n Er E AEAEE EEEE SEERA TENEN 28 a a E E E EE E E E E S Se ell E E E N A AE A A A E E E E E 29 Canceling ame Mall seeen EENES EENE E 29 Setting up the printer tO fAaX ccccccscscsscscscscccsccccsceccscscssessessesee DO Step 1 Connect the printer to the telephone line cc eccecseseececeseeceeeeseceeeeseceeaeeeeeenes 30 Step 2 Check the dial TONE arasindan inin AAAS ANETTER ER EET 37 Step 3 Set your fax name and fax NUMDEL ccccccesesecceeeseeeeeeseceseesececeeseeeceeceeaeaeeeeseges 37 Step 4 Set the printer to receive faxes automatically or Manually c ccccseseeeeeeeeeees 37 Step 5 Set the number of ringS nesessssesesssssseserresssssrerssseserrerssesesrnrersssestreessssnrereressssee 38 Step G6 Create ACO CE Slocum a paabtoisidensddoneddetwasuws 38 EAT T NE AE EAEN AE EE E A E OO SS
77. taanansredsonsaennnacsetiapeatadntaameddnnee 18 Using the printer SOFtTWALEC ccccscscscsssccscscscsccccccccscscscescsscsscscse LO MINIMUM SYSTEM FEQUIFEMENIS ccccccseeccsecseescecssceescesesconsceeescoeeesssseeaeesaaeseanesaansaanees 19 Installing the printer SOFCWALE ccccssssssesseccecseeeseeececcececeusceccececceauauasceesesseauaseesessasaasess 19 Using the Windows printer SOftWAIEC ccccsssececcecceseeecececeesceeccesaueueeccessseeeceseseaaseseseaees 19 Using the Macintosh printer SOftWALEC ccccccsesseccecceeeeeccecseascecceeceseceecsueueeeseeseaeeesessaees 20 PTV EVI ei OC WON E A EE E E A E T A 22 Printing on both sides of the paper duplexing automatically sseesenseesrnenessrerrersserses 22 Printing photos from a flash CN IVE isxicctesssnexsiaieadantsacaxndunnaesrnsranonarauassandisasenedueenedeviateaianane 23 Printing documents from a flash Crive cccccccsssscecceceeceesececceceaseeceesseseaeseeessauaeeeeeesaeaees 23 AACS TN OUI OS a a a tape E A 23 Printing from a mobile device ssnsnesssesesssssserenssserenrssssrersssreserrssererressseersrsssserenssseseeee 24 COPYING eeina odie E E E E E 2D THOS TOR ODE r E E O E EEO E E E 25 AEL EREET 0 E E E E E E E E E re ert eter E TE A EET 25 Making a two sided duplex copy AUtOMAtICAIIY ccceeeeeececcececceceeaeaeseeeesesseseeeeeeees 25 Canceling CODY FOO Sinccsecestccadieaescarhacaseiedscendietresaddan
78. the wireless utility of the computer network adapter and look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person Installing the printer on a wireless network Before you install the printer on a wireless network make sure that e Your wireless network is set up and working properly e The computer you are using is connected to the same wireless network where you want to set up the printer 41 For Windows users 1 Close all open software programs 2 Insert the installation software CD If the installation dialog does not appear after a minute then launch the CD manually a Click ie or click Start and then click Run In the Start Search or Run box type D Setup exe where D is the letter of your CD or DVD drive c Press Enter or click OK 3 Follow the instructions on the computer screen Note Select Wireless connection when prompted to select a connection type For Macintosh users 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note Select Wireless connection when prompted to select a connection type What is Wi Fi Protected Setup Wi Fi Protected Set
79. the printer settings From the printer control panel navigate to AN gt Setup gt OK gt Network Setup gt OK gt Wireless 802 11 b g n gt OK gt Network Connection Setup gt OK gt TCP IP gt OK gt IP Address gt OK If the printer or the laptop does not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 then do the following 1 Turn off the device that does not have a valid IP address the laptop the printer or both 2 Turn on the device and then check the IP addresses again If the printer or the laptop still does not receive a valid IP address then there is a problem with your wireless network Try the following e Make sure your access point wireless router is turned on and is working e Remove any objects that could be blocking the signal e Temporarily turn off any unnecessary wireless devices on your network and pause any network intensive activities like large file transfers or network games If the network is too busy then it is possible that the printer is not receiving the IP address within the allowed time Troubleshooting e Make sure your DHCP server which may also be your wireless router is working and is configured to assign IP addresses If you are not sure how to do this then refer to the manual that came with your wireless router If the printer and computer have valid IP addresses and the network is operating correctly
80. ting options and then press OK if necessary Note You may select the number of copies color mode print quality paper source and paper saving options You can also enhance sharpness and use separator sheets 5 Press O Canceling print jobs To cancel a print job from the printer control panel press amp and then press Cy Printing stops and the printer returns to the home screen To cancel a print job from the computer do the following For Windows users 1 Click un or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Cancel the print job e If you want to cancel a particular print job then right click the document name and then select Cancel e If you want to cancel all print jobs in the queue then click Printer gt Cancel All Documents For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Choose the job you want to cancel and then click Delete Printing 24 Printing from a mobile device What is LexPrint LexPrint is a free application that lets you print easily from your iPad iPhone or iPod touch using any Lexmark printer connected to the same wireless network It lets you print Web pages photos from the photo album or photos you recently captured using the camera of your mobile dev
81. up WPS is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that communicate through access points wireless routers The printer supports the following methods in connecting to a wireless network e Personal Identification Number PIN A PIN on the printer is entered into the wireless settings of the access point e Push Button Configuration PBC Buttons on both the printer and the access point are pushed within a given period of time Look for any of these identifier marks to check if your access point is WPS certified Wi Fi PROTECTED SETUP Wi Fi PROTECTED Wireless networking You can find these WPS logos on the side back or top of your access point For more information on accessing the wireless settings and determining the WPS capability of your access point see the documentation that came with the access point or contact your system support person Configuring Wi Fi Protected Setup manually Note Make sure your access point wireless router is Wi Fi Protected Setup WPS certified For more information see the User s Guide If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS
82. up page See the User s Guide on the software installation CD for more information on printing a network setup page Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software check the troubleshooting checklist and then do the following TURN THE ACCESS POINT WIRELESS ROUTER OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues DISCONNECT FROM VPN SESSION When you are connected to another network through a VPN connection you will not be able to access the printer over your wireless network End your VPN session and then try printing again Maxe SURE Demo MIODE IS TURNED OFF Select printer features are not available when Demo Mode is turned on From the printer control panel navigate to 4 gt Setup gt N gt demo Mode gt 9 gt oft gt OY CHECK YOUR WEP key or WPA PASSPHRASE If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WEP key are case
83. using other paper sizes then see the instructions for making a two sided copy manually Note You cannot make two sided copies on envelopes card stock or photo paper 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to AN gt Copy gt OK gt 2 Sided Copies 4 Press the left or right arrow button to select a two sided copying option e If you are copying a one sided document then press the arrow buttons to scroll to 1 sided to 2 sided e If you are copying a two sided document and using the scanner glass then press the arrow buttons to scrollto 2 sided to 2 sided e If you want to specify the page orientation and layout of the original document and the copy then press the arrow buttons to scroll to Advanced Press OK every time you make a selection and then press 5 until you reach the Copy menu screen Notes e For long edged binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation Copying e For short edged binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orientation 5 Press lt b and then follow the instructions on the display Canceling copy jobs To cancel a copy job press GO and then press p Scanning stops and the printer returns to the previous menu 26 Scanning
84. work For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser If you do not know the IP address of the access point 1 Click un or click Start and then click Run 2 Inthe Start Search or Run box type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the access point when prompted c Click OK d Inthe Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences gt Network gt AirPort The S
85. ws users After installing your printer you can access the User s Guide from the printer program folder 1 Click u or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select User s Guide For Macintosh users 1 From the Finder navigate to Applications gt select your printer folder 2 Double click User s Guide Help using the printer software Software Help installed automatically with the printer software Click Help from any printer software program or application The latest supplemental information updates Support Web site http support lexmark com online customer support and telephone support 1 Available on the installation software CD 2 Available on the installation software CD and on the Lexmark Support Web site at http support lexmark com Minimizing your printer s environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certain printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy e Activate Eco Mode This feature sets the screen brightness to low and sets the printer to change to Sleep mode after the printer is left idle for 10 minutes e Select the lowest Sleep timeout The Sleep feature puts the printer in a minimum power standby mode after the printer has been idle fo
86. x number or telephone number If the printer is in an office setting or in a private branch exchange this can be a specific number that you need to press so you can make a call outside the office Make sure that the dial prefix entered in the printer is correct for your network 1 From the printer control panel navigate to AN gt Setup gt OK gt Fax Setup gt OK gt Dialing and Sending gt OK gt Dial Prefix gt OK 2 Press the arrow buttons to create or modify the prefix Troubleshooting 3 If the prefix is not correct enter the correct prefix and then press Oy Cannot receive faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices If the printer is sharing the telephone line with an answering machine then make sure that the following are set e Auto Answer is On e The printer picks up on a greater number of rings than the answering machine e The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service If the printer is sharing the telephone line with a telephone subscribed to voice mail then make sure that the following are set e Auto Answer is Off if you have only one number on the telephone line e The printer
87. y can help you do If you did not install these additional programs during initial installation then reinsert the installation software CD run the installation software and then click Advanced Options gt Install Additional Software Using the printer software Printer software Use the Lexmark Printer Home e Launch applications or programs referred to as Printer Home Scan or e mail a photo or document Edit scanned documents Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges Register the printer Contact technical support Access the User s Guide Lexmark Phone Book Manage your fax contacts referred to as Phone Book Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility e Set up the wireless printer on a wireless network referred to as Wireless Setup Utility e Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Lexmark Tools for Office Access your favorite settings in Microsoft Office 2007 referred to as Tools for Office Printer Setup Utility Configure the fax and e mail settings of your printer Status Messenger Learn more about the printing problems encountered Status Monitor Center Check the supplies status of your printer e Order supplies online Pr
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