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Lenovo 33472YU User's Manual

1. B HHE E 0 E il o TH III N IN __ o NNN MMI H rl n E 7 l 0 0 jH vi O EST rl 16 mo j 80 Hardware Maintenance Manual 2010 Button bezel Removal steps of button bezel Screw quantity Torque M2 x 5 mm wafer head nylon coated 2 Silver 0 181 Nm 1 85 kgf cm H M2 5 x 4 mm wafer head nylon coated 2 Silver 0 181 Nm 1 85 kgf cm Lift the button bezel slightly as shown by the arrow E Then detach the latches EX in ascending alphabetical order as illustrated When installing Ensure that all the latches are attached firmly and the button bezel is secured with screws 2020 LCD panel For access remove this FRU e 2010 Button bezel on page 81 Chapter 9 Removing or replacing a FRU 81 Removal steps of LCD panel o 3 o 5 FE Screw quantity Step 0 181 Nm 1 85 kgf cm 4 o o o o nylon M2 x 3 5 mm wafer head When installing Ensure that the connectors are attached firmly 2030 Button board For access remove these FRUS in order on page 81 2010 Button bezel 2020 LCD panel on page 81 Hardware Maintenance Manual 82 Removal steps of button board Screw quantity 0 181 Nm 1 85 kgf cm
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3. Chapter 1 Safety information 7 PERIGO Antes de ligar o computador ap s a substitui o da FRU certifique se de que todos os parafusos molas e outras pecas pequenas estejam no lugar e n o estejam soltos dentro do computador Verifique isso sacudindo o computador e procurando ouvir sons de pe as soltas Pe as met licas ou lascas de metal podem causar curto circuito A PERIGO Algumas baterias reserva cont m uma pequena quantidade de niquel e cadmio Nao desmonte uma bateria reserva recarregue a jogue a no fogo ou na agua ou deixe a entrar em curto circuito Descarte a bateria conforme requerido pelas leis ou regulamentos locais Use somente a bateria nas partes listadas apropriadas O uso de uma bateria incorreta pode resultar em combustao ou explosao da bateria AN PERIGO O pacote da bateria cont m uma pequena quantidade de n quel N o o desmonte jogue o no fogo ou na gua ou deixe o entrar em curto circuito Descarte o pacote da bateria conforme requerido pelas leis ou regulamentos locais Use somente a bateria nas partes listadas apropriadas ao substituir o pacote da bateria O uso de uma bateria incorreta pode resultar em combust o ou explos o da bateria A PERIGO A bateria de l tio pode causar inc ndio explos o ou graves queimaduras N o a recarreg
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7. ede EU AGU wz H xi Fo AJAH BEA t AGA AE TAS WENNS u BEALS SAAS Super BS wey Sue led 22 1507 JE N SFA 100C 212F ES LANA HAL BEANS 222 ET spa war AU 3 Chapter 1 Safety information 15 LCD7 9439 LCD AFA 437 EN AU o E EE 15 94 FF AL AL Fo xr ne AA AA ARE opo FU A au 373 ABS RAJAA ANA AEA erg Y AAA BPAY A AE HAG age wad ess aa AFI 79 EAS DIANA nx FRU x Hot Swap A AIX SE 3 ASS LX 37 AEAN AN EE ANES xg ano Antes de encender el sistema despues de sustituir una FRU compruebe que todos los tornillos muelles y demas piezas pequenas se encuentran en su sitio y no se encuentran sueltas dentro del sistema Compru belo agitando el sistema y escuchando los posibles ruidos que provocarian Las piezas met licas pueden causar cortocircuitos el ctricos eao Algunas bater as de reserva contienen una peque a cantidad de n quel y cadmio No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuentren en la lista de piezas La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma y Las bater as contienen peque as cantidades de n quel No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s l
8. Ajo 18 Hardware Maintenance Manual FRU Chapter 1 Safety information 19 20 Hardware Maintenance Manual Chapter 2 Important service information This chapter presents following important service information that applies to all machine types supported by this manual e Strategy for replacing FRUs on page 21 Strategy for replacing a hard disk drive a solid state drive or an mSATA solid state drive on page 22 Important notice for replacing a system board on page 22 How to use error message on page 22 e Strategy for replacing FRUs for CTO CMV and GAV on page 22 Product definition on page 22 FRU identification for CTO CMV and GAV products on page 3 Important e Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes drivers and UEFI BIOS downloads Telephone numbers for Lenovo Support are available at http www lenovo com support phone e System Disassembly Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site http www lenovoservicetraining com ion
9. Copyright Lenovo 2012 57 Before servicing the computer Carefully read this topic before servicing the computer Disabling the built in battery Before replacing any FRU ensure that you have disabled the built in battery by doing the following 1 Turn off your computer and disconnect the ac power adapter and all cables from the computer Turn on your computer Press F1 to enter ThinkPad Setup when the ThinkPad logo is displayed Select Config gt Power The Power submenu is displayed Select Disable built in battery a A ND Click Yes in the Setup Warning window Then the computer will be turned off automatically Wait three to five minutes to let the computer cool Removing the SIM card If the computer you are servicing has the SIM card installed remove it before servicing To remove the SIM card disable the built in battery first See Disabling the built in battery on page 58 After you finish the servicing ensure that you insert the card back into the slot firmly 1010 Hard disk drive or solid state drive Attention Do not drop the drive or apply any physical shock to it The drive is sensitive to physical shock Improper handling can cause damage and permanent loss of data Before removing the drive have the user make a backup copy of all the information on it if possible Never remove the drive while the computer is operating or in suspend mode Removal steps of hard disk drive or s
10. Strategy for replacing FRUs Before replacing parts Ensure that all software fixes drivers and UEFI BIOS downloads are installed before replacing any FRUs listed in this manual After a system board is replaced ensure that the latest UEFI BIOS is loaded to the system board before completing the service action To download software fixes drivers and UEFI BIOS do as follows 1 Go to http www lenovo com support 2 Enter the product number of the computer or press the Run Auto Detect button on the screen 3 Select Drivers amp Software 4 Follow the directions on the screen and install the necessary software Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs f you are instructed to replace a FRU but the replacement does not correct the problem reinstall the original FRU before you continue e Some computers have both a processor board and a system board If you are instructed to replace either the processor board or the system board and replacing one of them does not correct the problem reinstall that board and then replace the other one e f an adapter or a device consists of more than one FRU any of the FRUs might be the cause of the error Before replacing the adapter or device remove the FRUs one by one to see if the symptoms change Replace only the FRU that changed the symptoms O Copyright Lenovo 2012 21 Attention The setup configuration on the computer you ar
11. Green The ac power adapter is connected If a battery is installed on the computer it is charged when this indicator is on o e Off The ac power adapter is not connected O Copyright Lenovo 2012 41 Table 7 Status indicators continued System status indicator The illuminated dot in the ThinkPad logo works as a system status indicator it shows whether the computer is in sleep hibernation or normal mode Red The computer is on in normal mode SS e Fast blinking red The computer is entering hibernation mode SS Slow blinking red The computer is in sleep mode e Off The computer is off or in hibernation mode 42 Hardware Maintenance Manual Chapter 6 Special keys The following table describes the functions of the special keys on the computer keyboard Table 8 Special keys Esc Esc FnLK F1 Copyright Lenovo 2012 Press this key to open the ThinkPad Keyboard Properties window where you can toggle the F1 F12 key functionality Press this key to mute or unmute the speakers Note If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press F2 or F3 Press this key to decrease the speaker volume Press this key to increase the speaker volume Press this key to mute or unmute all of the recording devices You can tem
12. Hardware Maintenance Manual 48 Vi El Hard disk drive or solid state drive slot cover disk drive or solid Hard disk drive or solid state drive slot cover drive slot cover mese ep LE m CC E mSATA solid state drive on some models Re PCI Express Mini card for wireless WAN on some models Backup battery m nes ELE OS EJ mee Chapter 7 Locations 49 LCD FRUs CRU Wireless antenna assembly Power cable assembly LCD rear cover assembly 50 Hardware Maintenance Manual CRU mm mm CS mH emus fe fa Looking up FRU information For detailed FRU information including part numbers descriptions and substitution part numbers go to http www lenovo com serviceparts lookup Chapter 7 Locations 51 52 Hardware Maintenance Manual Chapter 8 FRU replacement notices This chapter presents notices related to removing and replacing parts Read this chapter carefully before replacing any FRU Notes e Each FRU is available for all types or models unless otherwise specified e CRU statement for customers You can resolve some problems with your product with a replacement part you can install yourself called a Customer Replaceable Unit or CRU Some CRUs are designated as self service CRUs and others are designated as optional service CRUs Installation of self service CRUS is your responsibility For optional service CRUs you can
13. If a supervisor password has been set and is known to the service technician do the following to remove the power on password 1 Turn on the computer When the ThinkPad logo is displayed immediately press F1 Type the supervisor password to enter the ThinkPad Setup program Select Security Select Password Select Power On Password NO oO FR N Type the current supervisor password in the Enter Current Password field Then leave the Enter New Password field blank and press Enter twice 00 In the Changes have been saved window press Enter 9 Press Fn F10 to save changes and exit the ThinkPad Setup program How to remove the hard disk password Attention If User only mode is selected and the user hard disk password has been forgotten and cannot be made available to the service technician neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user hard disk passwords or to recover data from the hard disk drive The hard disk drive can be replaced for a scheduled fee To remove a user hard disk password that has been forgotten when the master hard disk password are known do the following 1 Turn on the computer 2 When the ThinkPad logo comes up immediately press F1 to enter ThinkPad Setup 3 Select Security 4 Select Password 34 Hardware Maintenance Manual 5 Select Hard disk x password where x is the letter of the hard disk drive A pop up window opens
14. Removal steps of DC in connector Chapter 9 Removing or replacing a FRU 77 Step Screw quantity Torque M2 x 3 mm wafer head nylon coated 1 Silver 0 181 Nm 1 85 kgf cm When installing Ensure that the connector is attached firmly 1110 System board and base cover assembly Important notices for handling the system board When handling the system board bear the following in mind The system board has an accelerometer which can be broken if several thousands of G forces are applied Note Dropping a system board from a height of as little as six inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6 000 G s of shock Be careful not to drop the system board on a bench top that has a hard surface such as metal wood or composite If a system board is dropped be sure to document the drop in any reject report and replace the system board Avoid rough handling of any kind At every point in the process be sure not to drop or stack the system board If you put a system board down be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive surface For access remove these FRUs in order 1010 Hard disk drive or solid state drive on page 58 1020 Keyboard on page 60 1030 PCI Express Mini Card for wireless LAN on page 62 1040 PCI Express Mini Card for wireless WAN or mSATA solid state drive on page 63 1050 Ke
15. 6 Select Master HDP 7 Type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password field blank and press Enter twice 8 Press Fn F10 to save changes and exit the ThinkPad Setup program 9 Select Yes in the Setup Notice window Both the user hard disk password and master hard disk password will be removed Power management There are several power saving modes such as sleep mode hibernation mode and wireless off mode These power saving modes enable the users to conserve power at any time Sleep mode When the computer enters sleep mode the following events occur e The LCD is powered off e The hard disk drive is powered off e The microprocessor stops In certain circumstances the computer goes into sleep mode automatically e After a period of inactivity specified in power plan settings e When the battery indicator blinks orange indicating that the battery power is low To return from sleep mode do one of the following e Press the Fn key Open the LCD cover e Press the power button Also in either of the following events the computer automatically returns from sleep mode and resumes operation e The ring indicator RI is signaled by a serial device or a PC Card device e The time set on the resume timer elapses Note The computer does not accept any input immediately after it enters sleep mode Wait a few seconds before taking any action to ree
16. An electronic version of this manual can be found at http www lenovo com support Click User Guides amp Manuals and then follow the on screen instructions to find the manual for your product You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation for full details ThinkPad computers contain the following types of CRUs Self service CRUs These CRUs unplug or are held by no more than two screws Examples of these types of CRUs include the ac power adapter power cord battery and hard disk drive Other self service CRUs depending on product design might include the wireless card keyboard and palm rest with finger print reader and touch pad Optional service CRUs These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible Chapter 7 Locations 47 Major FRUs and CRUs Optional service CRU No JN 2 a 0 o 2 gt x o 1 o o c 2 x o o Q CRETE B oonsmeme C
17. ttelt und auf Klapperger usche gepr ft werden Metallteile oder splitter k nnen Kurzschl sse erzeugen A VORSICHT Die Bereitschaftsbatterie die sich unter dem Diskettenlaufwerk befindet kann geringe Mengen Nickel und Cadmium enthalten Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden Sie darf nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren A VORSICHT Akkus enthalten geringe Mengen von Nickel Sie d rfen nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sondermull beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren A VORSICHT Die Systembatterie ist eine Lithiumbatterie Sie kann sich entz nden explodieren oder schwere Verbrennungen hervorrufen Batterien dieses Typs d rfen nicht aufgeladen zerlegt ber 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht
18. z E E x a When installing Ensure that the connectors are attached firmly to the system board Chapter 9 Removing or replacing a FRU 71 1080 Thermal fan assembly and hard disk drive or solid state drive connector For access remove these FRUs in order 1010 Hard disk drive or solid state drive on page 58 e 1020 Keyboard on page 60 e 1050 Keyboard bezel backup battery and speaker assembly on page 66 e 1060 Battery pack on page 69 Removal steps of thermal fan assembly When installing Ensure that the connector is attached firmly Loosen the screws Ill in ascending alphabetical order as illustrated When attaching the thermal fan assembly secure the screws in reverse order 72 Hardware Maintenance Manual When installing Before you attach the thermal fan assembly to the computer apply thermal grease at an amount of 0 2 grams Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component Removal steps of hard disk drive or solid state drive connector Step Screw quantity Torque M2 x 3 mm wafer head nylon coated 2 Silver 0 181 Nm 1 85 kgf cm When installing Ensure that the hard disk drive or solid state drive connector is attached firmly 1090 LCD unit For access remove these FRUS in order e 1010 Hard disk drive or solid state drive on page 58 Chapter 9 Removing or replacing a
19. 2 D 2 G c 9 ES c G lt L G z E E eo x a When installing Ensure that the connector is attached firmly 2040 Integrated camera For access remove these FRUs in order 2010 Button bezel on page 81 2020 LCD panel on page 81 Chapter 9 Removing or replacing a FRU 83 Removal steps of integrated camera When installing Ensure that the connector is attached firmly 2050 Hinge For access remove these FRUs in order 1010 Hard disk drive or solid state drive on page 58 1020 Keyboard on page 60 1050 Keyboard bezel backup battery and speaker assembly on page 66 1060 Battery pack on page 69 1090 LCD unit on page 73 2010 Button bezel on page 81 Removal steps of hinge Screw Gant Torque 0 181 Nm 1 85 kgf cm M2 5 x 4 mm wafer head nylon coated 2 84 Hardware Maintenance Manual When installing e When you pull the cables through the hole in the hinge rout the cables as shown in the following illustration Power cable assembly Wireless WAN main antenna El Wireless WAN auxiliary antenna H Wireless LAN auxiliary antenna Ell Wireless LAN main antenna LCD cable assembly e When you attach the LCD unit to the base cover assembly rout the cables as shown in the following illustration Chapter 9 Removin
20. Chapter 4 Related service information Restoring the factory contents 5 using Disc Set Using the Windows recovery programs on tis Windows 8 operating system Le Passwords ME Power on password Hard disk password Supervisor password Copyright Lenovo 2012 o m 21 21 22 22 22 22 22 23 25 25 26 26 26 27 27 28 28 29 29 29 31 31 32 33 33 33 34 How to remove the power on password How to remove the hard disk password Power management Sleep mode Hibernation mode Wireless off mode Symptom to FRU index Numeric error codes Error messages No beep symptoms Beep symptoms LCD related symptoms Intermittent problems Undetermined problems Chapter 5 Status indicators Chapter 6 Special keys Chapter 7 Locations Locating computer controls connectors and indicators Front view Rear view Bottom view Locating FRUs and CRUs A Major FRUs and CRUs LCD FRUs Looking up FRU infomation Chapter 8 FRU nen notices Screw notices Retaining serial numbers Restoring the serial number of ihe yeten unit Retaining the UUID Reading or writing the ECA information d ds pute or replacing a FRU des Before servicing the PN Disabling the built in battery Removing the SIM card us 1010 Hard disk drive or solid state drive 1020 Keyboard 1030 PCI Express Mini Card io wireless LAN 34 34 35 35 35 36 3
21. FRU 73 e 1020 Keyboard on page 60 e 1050 Keyboard bezel backup battery and speaker assembly on page 66 e 1060 Battery pack on page 69 Removal steps of LCD unit Step Screw quantity Torque EH M2 5 x 4 mm wafer head nylon coated 2 Silver 0 181 Nm 1 85 kgf cm 74 Hardware Maintenance Manual In step EX detach the wireless antennas and release the cables from the cable guides When installing e Ensure that you attach the connectors firmly in the following order Wireless WAN auxiliary connector E Wireless LAN main connector Ell Wireless LAN auxiliary connector EX Wireless WAN main connector LCD cable assembly E Power cable assembly e When you route the cables ensure that they are not subject to any tension Tension could cause the cables to be damaged by the cable guides or a wire to be broken Chapter 9 Removing or replacing a FRU 75 Step Screw quantity Torque H M2 5 x 4 mm wafer head nylon coated 2 Silver 0 181 Nm 1 85 kgf cm Bd 7 0 181 Nm 1 85 kgf cm 76 Hardware Maintenance Manual 1100 DC in connector For access remove these FRUs in order 1010 Hard disk drive or solid state drive on page 58 1020 Keyboard on page 60 1050 Keyboard bezel backup battery and speaker assembly on page 66 1060 Battery pack on page 69 1090 LCD unit on page 73
22. Important service information on page 21 Copyright Lenovo 2012 iii iv Hardware Maintenance Manual Chapter 1 Safety information This chapter presents following safety information that you need to be familiar with before you service a ThinkPad notebook computer General safety on page 1 Electrical safety on page 2 Safety inspection guide on page 3 Handling devices that are sensitive to electrostatic discharge on page 3 Grounding requirements on page 4 Safety notices multilingual translations on page 4 General safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object Ensure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you attempt to lift N a Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any object that weighs more than 16 kg 35 Ib or that you think is too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service technicians and the customer s personnel are not in a hazardous position Place removed covers and other parts i
23. USB device do the following 1 Attach the USB device to the computer 2 Tum on the computer If the computer cannot be turned on go to Power system checkout on page 28 and check the power sources If an error code is displayed go to Symptom to FRU index on page 36 for error code descriptions and troubleshooting hints 3 When the ThinkPad logo is displayed repeatedly press and release the F12 key When the Boot Menu window opens release the F12 key 4 Use the arrow keys to select USB HDD and then press Enter The diagnostic program will be launched automatically 5 Follow the instructions on the screen to use the diagnostic program f you have created the bootable diagnostic medium on a CD do the following 1 Turn on the computer If the computer cannot be turned on go to Power system checkout on page 28 and check the power sources If an error code is displayed go to Symptom to FRU index on page 36 for error code descriptions and troubleshooting hints 2 Connect an external optical drive to your computer and insert the CD into the optical drive 3 Restart the computer 4 When the ThinkPad logo is displayed repeatedly press and release the F12 key When the Boot Menu window opens release the F12 key 5 Use the arrow keys to select ATAPI CDx x 0 1 and then press Enter The diagnostic program will be launched automatically 6 Follow the instructions on the screen to use the diagnostic
24. and others are designated as optional service CRUs nstallation of self service CRUs is your responsibility For optional service CRUs you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product If you intend on installing the CRU Lenovo will ship the CRU to you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request You can find a list of CRUs for your product in this Hardware Maintenance Manual An electronic version of this manual can be found at http www lenovo com support Click User Guides amp Manuals and then follow the on screen instructions to find the manual for your product You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation for full details General guidelines When removing or replacing a FRU be sure to observe the following general guidelines 1 Do not try to service any computer unless you have been trained and certified An untrained person runs the risk of damaging parts 2 Before replacing
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26. any FRU review Chapter 8 FRU replacement notices on page 53 3 Begin by removing any FRUs that have to be removed before replacing the failing FRU Such FRUs are listed at the beginning of each FRU replacement procedure Remove them in the order in which they are listed 4 Follow the correct sequence in the steps for removing a FRU as given in the drawings by the numbers in square callouts 5 When turning a screw turn it in the direction as given by the arrow in the drawing 6 When removing a FRU move it in the direction as given by the arrow in the drawing 7 To put the new FRU in place reverse the removal procedure and follow any notes that pertain to replacement 8 When replacing a FRU use the correct screws as shown in the replacement procedure y Before removing any FRU disable the built in battery See Disabling the built in battery on page 58 Attention After replacing a FRU do not turn on the computer until you have ensured that all screws springs and other small parts are in place and none are loose inside the computer Verify this by shaking the computer gently and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits Attention The system board is sensitive to and can be damaged by electrostatic discharge Before touching it establish personal grounding by touching a ground point with one hand or by using an electrostatic discharge ESD strap
27. battery can result in ignition or explosion of the battery A DANGER If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes Seek medical care if any symptoms from the fluid are present after washing A DANGER To avoid shock do not remove the plastic cover that protects the lower part of the inverter card DANGER Though the main batteries have low voltage a short circuited or grounded battery can produce enough current to burn personnel or combustible materials Chapter 1 Safety information 5 A DANGER Unless hot swap is allowed for the FRU being replaced do as follows before removing it power off the computer unplug all power cords from electrical outlets remove the battery pack and disconnect any interconnecting cables sale FRU
28. c Select the CD DVD drive as the 1st Boot Device 2 Insert the Operating System Recovery Disc into the DVD drive 3 Press Fn F10 to save the ThinkPad Setup configuration changes Follow the instructions on the screen to begin the recovery process 4 Select your language and click Next 5 Read the license If you agree with the terms and conditions select accept these terms and conditions and then click Next If you do not agree with the terms and conditions follow the instructions on the screen 6 Click Yes in the displayed window to begin the operating system recovery process 7 Insert the Applications and Drivers Recovery Disc when prompted and then click OK to begin the applications and drivers recovery process 8 If you have a Supplemental Recovery Disc insert it when prompted and click Yes If you do not have a Supplemental Recovery Disc click No 9 When all of the data has been copied from the last disc in the set and has been processed remove the disc and restart the computer Note The rest of the recovery process is fully automated and no action is required The computer will restart into the Microsoft Windows desktop several times and you might experience periods when no activity is apparent on the screen for several minutes at a time This is normal 10 When the recovery process is complete the Set Up Windows screen is displayed Follow the instructions on the screen to complete the Windows setup 11 After
29. checkout on page 28 and check the power sources If an error code is displayed go to Symptom to FRU index on page 36 for error code descriptions and troubleshooting hints 2 When the ThinkPad logo is displayed repeatedly press and release the F10 key The main screen of the UEFI diagnostic program is displayed 3 Follow the instructions on the screen to use the program Table 1 Items on the main screen of the UEFI diagnostic program Quick Memory Test System Information Quick Storage Device Test Recover Bad Sectors Tool Exit Application Bootable diagnostic programs If the computer you are servicing is not installed with the UEFI diagnostic program you can download a bootable diagnostic program from the Lenovo Support Web site The bootable diagnostic programs enable you to test computer memory and internal storage devices view system information and check and recover the internal storage devices To use the bootable diagnostic programs you can create a bootable diagnostic medium on a USB device or CD To create a bootable diagnostic medium do the following Chapter 3 General checkout 27 1 Go to http www lenovo com diagnose 2 Click Lenovo Bootable Diagnostics 3 Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD To use the diagnostic medium you have created do one of the following e f you have created the bootable diagnostic medium on a
30. either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product If you intend on installing the CRU Lenovo will ship the CRU to you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request You can find a list of CRUs for your product in this Hardware Maintenance Manual An electronic version of this manual can be found at http www lenovo com support Click User Guides amp Manuals and then follow the on screen instructions to find the manual for your product You might be required to return the defective part that is replaced by the CRU When return is required 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation for full details Screw notices Loose screws can cause a reliability problem In the ThinkPad notebook computer this problem is addressed with special nylon coated screws that have the following characteristics e They maintain tight connections e They do not easily come loose even with shock or vibration e They are harder to tighten Do the following when you service this machine e Keep the screw kit in your tool
31. into the product e Avoid contact with other people e Wear a grounded wrist strap against your skin to eliminate static on your body e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap e Use a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system to guard against ESD damage is desirable but not necessary Attach the ESD ground clip to any frame ground ground braid or green wire ground When working on a double insulated or battery operated system use an ESD common ground or reference point You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multilingual translations The safety notices in this section are provided in the following languages English Arabic Brazilian Portuguese French German Hebrew Japanese Korean Spanish Traditional Chinese A DANGER Before the computer is powered o
32. mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sondermill beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren A VORSICHT Die Leuchtstoffr hre im LCD Bildschirm enth lt Quecksilber Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Der LCD Bildschirm besteht aus Glas und kann zerbrechen wenn er unsachgem behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgesp lt und bei Beschwerden anschlieBend ein Arzt aufgesucht werden Chapter 1 Safety information 11 AN VORSICHT Aus Sicherheitsgr nden die Kunststoffabdeckung die den unteren Teil der Spannungswandlerplatine umgibt nicht entfernen A VORSICHT Obwohl Hauptbatterien eine niedrige Spannung haben k nnen sie doch bei KurzschluB oder Erdung genug Strom abgeben um brennbare Materialien zu entz nden oder Verletzungen bei Personen hervorzurufen A VORSICHT Wenn ein Austausch der FRU bei laufendem Betrieb nicht erlaubt ist gehen Sie beim Austausch der FRU wie folgt vor Schalten Sie den Computer aus
33. the one you are servicing 3 If the voltage is not correct replace the ac power adapter 4 f the voltage is acceptable replace the system board Note Noise from the ac power adapter does not always indicate a defect Checking operational charging To check whether the battery charges properly during operation use a discharged battery pack or a battery pack that has less than 5096 of the total power remaining when installed in the computer Perform operational charging If the battery status indicator or icon does not turn on replace the battery pack If the charge indicator still does not turn on replace the system board Then reinstall the battery pack If it is still not charged go to the next section Checking the battery pack The battery status icon in the Windows notification area displays the percentage of battery power remaining To check for detailed battery status information do the following For Windows 7 Open the Power Manager program and click the Battery tab For Windows 8 Open the Lenovo Support program and click Battery Health or open the Lenovo Settings program and click Power Checking the backup battery To check the backup battery do the following 1 Disable the built in battery See Disabling the built in battery on page 58 2 Remove the backup battery see 1050 Keyboard bezel backup battery and speaker assembly on page 66 3 Measure the voltage of the backup battery See the fol
34. you have completed the Windows setup you might want to restore the original startup sequence Start the ThinkPad Setup and then press Fn F9 to restore the default settings Press Fn F10 to save and exit the ThinkPad Setup Note After restoring a drive to the factory default settings you might need to reinstall some device drivers Using the Windows recovery programs on the Windows 8 operating system The computer you are servicing came with built in recovery programs provided by the Windows 8 operating system You can use those programs to refresh or restore the computer Refreshing the computer If the computer you are servicing does not perform well and the problem might be caused by a recently installed program you can refresh the computer without losing the customers personal files or changing the settings Attention If you refresh the computer the programs that came with the computer and the programs that were installed from Windows Store will be reinstalled but all other programs will be removed To refresh the computer do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt General 2 In the Refresh your PC without affecting your files section click Get started Restoring the computer to factory default settings You can restore the computer to the factory default settings During the process the operating system and all pr
35. ziehen Sie alle Netzkabel von den Netzsteckdosen ab entfernen Sie den Akku und ziehen Sie alle miteinander verbundenen Kabel ab i20 AN DANN O x0p OPIN Sp Dan 22v xm v FRU NI5NN INN INAN NIYIN 2299 AVN NN 20202 W niN NW 575 AUNAN PNA 7915 DVI ODN DOMPN ONY o 5pvh Op OND DIVY NINN a v IN PIN prwpw mop ND vpn my Y ninnn NITO 2595 yx OWN 999 n30p MINI 15530 9103 ANNA MINO DION DN 22902 U AMN ISP IN 0722 IN UND DIN PIVAD YTND NMN 905 tpn NWA ADA 155102 WANWAD v 0 137731 D gt PINA MPN 5 WINI DION DV MISSIN IN PIS 01532 2129 APN NI 022102 Uv APN moo A MIN PUNY n5510n TAN NN 9495 PN 0173191 99 SW MOP 5935 Wan n5510n INN DIPNA 1 99 U 133 DIMON n5510n TANI NN PIVI V ANN 33979 IN 0199 IN UND Para ONAN DIPINA nau a ADMIN MISIVA Pp WNNHWAD v 0 nmpnn e vinm Sy mssoann IN nns5 0535 5159 ANI NS 55102 Uv DION TANI NAN DION 12 Hardware Maintenance Manual moo A TIA AMIN YT PN MVP 100095 IN mssannb Ho YS 09949 n515 ODN MINO 5573 100 2 AIN AND IANS AIN OND IN ANN 9499 DIV IVIPIIN TANNA NN 97505 van ADDIOA NN DIDI Y 09199 NNN 133n NN UND PNY 255100 NN IVD PN DIIIS DINAN o p5nn MIA AMAIA n55103 p VANUWA v 0 21212 ha 5973 Amssann IN 19970 35905 012335 9199 NINN 55102 UU moo A NN 1904 O2 IN DIY DY MA NA Toon JINN Sram 39 LCD ran vn TOM ON oan OWHON ON NY nw N21P v5 NM mp1 15 TNA 02 PH DN N ne oun ANNI D UN SN OY SAN moo A 99099 SY NNNN ph SY
36. 0190 Critical low battery error 0191 System Security Invalid Remote Change requested 0199 System Security Security password retry count exceeded 1802 Unauthorized network card is plugged in Turn off and remove the miniPCI network card 1820 More than one external fingerprint reader is attached Power off and remove all but the reader that you set up within your main operating system 2000 ThinkVantage Active Protection sensor diagnostics failed 2100 Detection error on HDDO Main HDD 2101 Detection error on HDD1 Ultrabay HDD 2102 Detection error on HDD2 Mini SATA 2110 Read error on HDDO Main HDD 2111 Read error on HDD1 Ultrabay HDD 2112 Read error on HDD2 Mini SATA 2200 Machine Type and Serial Number are invalid 2201 Machine UUID is invalid 1 Charge the battery pack 2 Battery pack Run the ThinkPad Setup program and then save current setting by pressing F10 System board Run the ThinkPad Setup program and then save the current setting by pressing F10 System board Remove Mini PCI network card System board Remove all but the reader that you set up for the authentication System board Reseat the hard disk drive Main hard disk drive System board Reseat the hard disk drive Ultrabay hard disk drive System board Reseat the Mini SATA device Mini SATA device System board Reseat the hard disk drive Main har
37. 6 36 38 38 38 39 39 39 41 43 45 45 45 46 46 46 48 50 51 53 53 54 54 55 55 57 58 58 58 58 60 62 1040 PCI Express Mini Card for wireless WAN or mSATA solid state drive 1050 Keyboard bezel en battery And speaker assembly 1060 Battery pack 1070 Proximity sensors 1080 Thermal fan assembly and fai disk dive or solid state drive connector 1090 LCD unit 1100 DC in connector 5 oy 1110 System board and base cover Esso mb 2010 Button bezel ii Hardware Maintenance Manual 63 66 69 70 72 73 77 78 81 2020 LCD panel 2030 Button board 2040 Integrated camera 2050 Hinge 2060 Wireless antenna amp ssertibly LCD capis assembly power cable assembly and LCD rear cover assembly PAR Appendix A Notices Electronic emissions notices Trademarks 81 82 83 84 86 89 90 90 About this manual This manual contains service and reference information for the following ThinkPad products ThinkPad S230u Machine Type 3347 Use this manual along with the advanced diagnostic tests to troubleshoot problems Important This manual is intended only for trained service technicians who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a ThinkPad product be sure to read all the information under Chapter 1 Safety information on page 1 and Chapter 2
38. RU or action in sequence If replacing a FRU does not solve the problem put the original part back in the computer Do not replace a nondefective FRU This index can also help you determine during regular servicing what FRUs are likely to need to be replaced next A numeric error is displayed for each error detected in POST or system operation In the displays n can be any number If no numeric code is displayed check the narrative descriptions of symptoms If the symptom is not described there go to Intermittent problems on page 39 Note For a device not supported by diagnostic codes in the ThinkPad notebook computers see the manual for that device Numeric error codes Table 2 Numeric error codes Symptom or error FRU or action in sequence 0177 System board Bad SVP data stop POST task The checksum of the supervisor password in the EEPROM is not correct 0183 1 Run the ThinkPad Setup program and then save Bad CRC of Security Settings in EFI Variable Enter the current setting by pressing F10 ThinkPad Setup program 2 System board 0187 System board EAIA data access error The access to EEPROM is failed 0188 System board Invalid RFID Serialization Information Area 36 Hardware Maintenance Manual Table 2 Numeric error codes continued FRU or action in sequence 0189 System board Symptom or error Invalid RFID configuration information area The EEPROM checksum is not correct
39. ThinkPad Hardware Maintenance Manual ThinkPad S230u Note Before using this information and the product it supports be sure to read the general information under Appendix A Notices on page 89 First Edition September 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents About this manual Chapter 1 Safety information General safety Electrical safety Safety inspection guide Handling devices that are sensitive to dlecttosfatic discharge Grounding requirements Safety notices multilingual t ansistiong Chapter 2 Important service information Strategy for replacing FRUs Strategy for replacing a hard disk drive a solid state drive or an mSATA solid state drive Important notice for rop aeng a system board i een AY How to use error message aed for o FRUs for CTO CMV ad GAV Product definition FRU identification for CTO CMV ad GAV products Chapter 3 General checkout What to do first Checkout guide Lenovo Solution Contr Quick test programs UEFI diagnostic program Bootable diagnostic programs Power system checkout i Checking the ac power adapter Checking operational charging Checking the battery pack Checking the backup battery
40. as le contenu l eau Mettez la pile au rebut conform ment la r glementation en vigueur Une pile inappropri e risque de prendre feu ou d exploser A DANGER Si le panneau d affichage cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide rincez les abondamment pendant au moins quinze minutes Consultez un m decin si des sympt mes persistent apr s le lavage A DANGER Afin d viter tout risque de choc lectrique ne retirez pas le cache en plastique prot geant la partie inf rieure de la carte d alimentation A DANGER Bien que le voltage des batteries principales soit peu lev le court circuit ou la mise a la masse d une batterie peut produire suffisamment de courant pour br ler des mat riaux combustibles ou causer des br lures corporelles graves A DANGER Si le remplacement chaud n est pas autoris pour l unit remplacable sur site que vous remplacez proc dez comme suit avant de retirer l unit mettez l ordinateur hors tension d branchez tous les cordons d alimentation des prises de courant retirez le bloc de batterie et d connectez tous les c bles d interconnexion A VORSICHT 10 Hardware Maintenance Manual Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird muB sichergestellt werden daB keine Schrauben Federn oder andere Kleinteile fehlen oder im Geh use vergessen wurden Der Computer muB gesch
41. assigned to your computer at production and stored in the EEPROM of your system board The algorithm that generates the number is designed to provide unique IDs until the year A D 3400 No two computers in the world have the same number When you replace the system board you must set the UUID on the new system board by doing the following 1 Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 4 Assign UUID A new UUID is created and written If a valid UUID already exists it is not overwritten Reading or writing the ECA information Information on Engineering Change Announcements ECA are stored in the EEPROM of the system board The electronic storage of this information simplifies the procedure to check if the ECA has been previously applied to a machine The machine does not need to be disassembled to check for the ECA application To check what ECAs have been previously applied to the machine use the ECA Information Read Write function on the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later 1 Insert the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 6 Set ECA Information 3 To read the ECA information select 2 Read ECA rework number from EEPROM and follow the instructions on the screen 4 To read the box build date select 5 Read box build date
42. ave been dropped Checkout guide Use the following procedures as a guide in identifying and correcting problems with the ThinkPad notebook computer Note The diagnostic tests are intended to test only ThinkPad products The use of non ThinkPad products prototype cards or modified options can lead to false indications of errors and invalid system responses 1 Identify the failing symptoms in as much detail as possible 2 Verify the symptoms Try to re create the failure by running the diagnostic test or by repeating the operation Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance The Lenovo Solution Center program is available for download at http www lenovo com diags To run the Lenovo Solution Center program go to Control Panel and click System and Security gt Lenovo System Health and Diagnostics and then follow the instructions on the screen For more information about the Lenovo Solution Center program refer to the help information system of the program Quick test programs You can run quick test programs to troubleshoot and resolve computer problems especially when the computer does not have the Lenovo Solution Center program installed Lenovo provides the following quick test program
43. bag For the part number of the screw kit go to http www lenovo com serviceparts lookup It is recommended to use new screws It is recommended to use each screw only once e Use a torque screwdriver if you have one Tighten screws as follows e Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part 90 degrees more A Cross section e Logic card to plastic Turn an additional 180 degrees after the screw head touches the surface of the logic card Copyright Lenovo 2012 53 180 degrees more Cross section Notes e Ensure that you use the correct screw It is recommended to use new screws for replacements e f you have a torque screwdriver tighten all screws firmly to the torque specified in the screw information table for each step e Ensure that the torque screw drivers are calibrated correctly following the country specifications Retaining serial numbers This section includes the following descriptions e Restoring the serial number of the system unit on page 54 e Retaining the UUID on page 55 e Reading or writing the ECA information on page 55 Restoring the serial number of the system unit When the computer was manufactured the EEPROM on the system board was loaded with the serial numbers of the system and all major components These numbers need to remain the same th
44. ce Manual Custom Model Variant CMV This is a unique configuration that has been negotiated between Lenovo and the customer A unique 4 digit MT and 3 digit model is provided to the customer to place orders Example 1829 W15 A CMV is a special bid offering Therefore it is NOT generally announced The MTM portion of the machine label is the 4 digit MT and 3 digit model where model CTO Example 1829 CTO The PRODUCT ID portion of the machine label is the 4 digit MT and 3 digit CMV model Example 1829 W15 e The PEW record is the 4 digit MT and 3 digit model where model CTO Example 1829 CTO eSupport will show both the CTO and CMV machine type models Example 1829 CTO and 1829 W15 will be found on the eSupport site General Announce Variant GAV This is a standard model fixed configuration GAVs are announced and offered to all customers The MTM portion of the machine label is a 4 digit MT and 3 digit model where model a fixed part number not CTO Example 1829 F1U Also PEW and eSupport will list these products under the same fixed model number FRU identification for CTO CMV and GAV products There are two information resources to identify which FRUs are used to support CTO CMV and GAV products These sources are PEW and eSupport Using PEW e PEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities for CTO CMV and GAV produ
45. connector or pick the connectors with your fingers and gently unplug them in the direction of the arrows Step Screw quantity Torque H M2 x 3 mm wafer head nylon coated 1 Silver 0 181 Nm 1 85 kgf cm When installing Plug the gray cable into the main connector and the black cable into the auxiliary connector 1040 PCI Express Mini Card for wireless WAN or mSATA solid state drive For access remove this FRU Chapter 9 Removing or replacing a FRU 63 e 1020 Keyboard on page 60 Removal steps of PCI Express Mini Card for wireless WAN In step Ei unplug the connectors by using the removal tool antenna RF connector or pick the connectors with your fingers and gently unplug them in the direction of the arrows Step Screw quantity Torque BH M2 x 3 mm wafer head nylon coated 1 0 181 Nm 1 85 kgf cm 64 Hardware Maintenance Manual When installing Plug the orange cable into the main connector and the blue cable into the auxiliary connector Removal steps of mSATA solid state drive The computer comes with either a PCI Express Mini Card for wireless WAN or an mSATA solid state drive If the computer is equipped with an mSATA solid state drive it is installed in the wireless WAN card slot Attention Do not drop the drive or apply any physical shock to it The drive is sensitive to physical shock Improper handling can cause damage and permanent loss of data Before removing the drive have
46. cts at a MT serial number level An example of key commodities are hard disk drives system boards microprocessors Liquid Crystal Displays LCDs and memory e Remember all CTO and CMV products are loaded in PEW under the 4 digit MT and 3 digit model where model CTO Example 1829 CTO GAVs are loaded in PEW under the 4 digit MT and 3 digit model where model a fixed part number not CTO Example 1829 F1U e PEW can be accessed at the following Web site http www lenovo com support site wss document do Indocid LOOK WARNTY Select Warranty lookup Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION Using eSupport For key commodities examples hard disk drive system board microprocessor LCD and memory eSupport can be used to view the warranty status of key commodities built in a particular machine serial this is the same record found in PEW eSupport can be accessed at http www lenovo com support To view the warranty status of the key commodities on your computer do the following 1 Go to http www lenovo com support Click Warranty amp Services Click Check Warranty Status On the Warranty Status Lookup page click Parts Lookup O A WwW N Type your machine type and serial number and then click Submit For the remaining FRUs the complete list of FRUs at the MT model level eSupport also can be used to vi
47. d by the cable guides or a wire to be broken Remove the hinge cap EL Chapter 9 Removing or replacing a FRU 67 g E E 3 Rotate the LCD unit in the direction shown by the arrow Detach the latches Then remove the keyboard bezel in the direction shown by the arrow Hardware Maintenance Manual 68 Removal step of backup battery y bancer Use only the authorized battery specified for your computer Any other battery could ignite or explode Removal steps of speaker assembly Screw quantity M2 x 3 mm Outside Diameter 8 mm wafer head nylon coated Black 0 181 Nm 4 1 85 kgf cm 1060 Battery pack For access remove these FRUS in order e 1010 Hard disk drive or solid state drive on page 58 e 1020 Keyboard on page 60 e 1050 Keyboard bezel backup battery and speaker assembly on page 66 Chapter 9 Removing or replacing a FRU 69 Important notices for replacing a battery pack e This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of thei
48. d disk drive System board Reseat the hard disk drive Ultrabay hard disk drive System board Reseat the Mini SATA device Mini SATA device System board System board System board Chapter 4 Related service information 37 Error messages Table 3 Error messages Symptom or error beeps if any FRU or action in sequence Fan error 1 Fan 2 Thermal grease 3 System board Thermal sensing error System board The battery installed is not supported by this system Unauthorized battery is connected to the system Press and will not charge Please replace the battery with the the ESC to continue correct Lenovo battery for this system Press the ESC key to continue This system does not support batteries that are not Replace the battery with the correct Lenovo battery for genuine Lenovo made or authorized The system will this system continue to boot but may not charge unauthorized batteries Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use No beep symptoms Table 4 No beep symptoms Symptom or error FRU or action in sequence No beep power on indicator on LCD blank and no 1 Ensure that every connector is connected tightly POST and correctly 2 System board No beep power on indicator on and LCD blank during System board POST The power on password
49. d the supervisor password If any of these passwords has been set a prompt for it appears on the screen whenever the computer is turned on The computer does not start until the password is entered Note If only the supervisor password is set the password prompt does not appear when the operating System is booted Power on password A power on password protects the system from being powered on by an unauthorized person The password must be entered before an operating system can be booted For how to remove the power on password see How to remove the power on password on page 34 Hard disk password There are two hard disk passwords User hard disk password for the user Master hard disk password for the system administrator who can use it to get access to the hard disk even if the user has changed the user hard disk password Note There are two modes for the hard disk password User only and Master User The Master User mode requires two hard disk passwords the system administrator enters both in the same operation The system administrator then provides the user hard disk password to the system user Attention If the user hard disk password has been forgotten check whether a master hard disk password has been set If a master hard disk password has been set it can be used to access the hard disk drive If no master hard disk password is available neither Lenovo nor Lenovo authorized service technicians Chapte
50. e any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 89 Electronic emissions notices For electronic emission information on Class B digital devices refer to the corresponding information in the User Guide Ce Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Active Protection System Lenovo ThinkPad ThinkVantage TrackPoint Ultrabay UltraNav Microsoft Windows and Windows Server are trademarks of the Microsoft group of companies Intel is a trademark of Intel Corporation in the Unit
51. e servicing might have been customized Running Automatic Configuration might alter the settings Note the current configuration settings using the View Configuration option then when service has been completed verify that those settings remain in effect Strategy for replacing a hard disk drive a solid state drive or an mSATA solid state drive Always try to run a low level format before replacing a hard disk drive This will cause all customer data on the hard disk to be lost Be sure that the customer has a current backup of the data before doing this task Attention The drive startup sequence in the computer you are servicing might have been changed Be extremely careful during write operations such as copying saving or formatting If you select an incorrect drive data or programs can be overwritten If the computer is equipped with both a hard disk drive and an mSATA solid state drive do not use the mSATA solid state drive as a bootable device The mSATA solid state drive is used for the cache function and to support the Intel Rapid Start Technology We recommend that users do not replace the mSATA solid state drive by themselves Otherwise the cache function will not work and the Intel Rapid Start Technology cannot be used any more Attention Ensure that you partition the mSATA solid state drive after installing it on the computer you are servicing Otherwise the mSATA solid state drive will not function correctly For in
52. e the computer to the original factory configuration Operating System Recovery Disc one disc This disc restores the Microsoft Windows operating system Use this disc to start the recovery process Applications and Drivers Recovery Disc one or more discs This disc restores the preinstalled applications and drivers on the computer Supplemental Recovery Disc This disc contains additional content such as updates to the software that was preinstalled on the computer Not all recovery disc sets come with a Supplemental Recovery Disc Notes e You must have a DVD drive to use the recovery discs If you do not have an internal DVD drive you can use an external USB DVD drive e During the recovery process all data on the drive will be deleted If possible copy any important data or personal files that you want to keep onto removable media or a network drive before you start the recovery process To restore the computer to the original factory configuration using the recovery disc set do the following Note Recovery takes several hours The length of time depends on the method you use If you use recovery discs recovery takes at least five hours 1 Make the CD DVD drive the first startup device in the startup sequence using the following procedure a Turn on the computer When the logo screen is displayed Pres F1 The ThinkPad Setup program opens Copyright Lenovo 2012 31 b Use the arrow keys to select Startup gt Boot
53. ed States and or other countries Other company product or service names may be the trademarks or service marks of others 90 Hardware Maintenance Manual ThinkPad Part Number 0B48943 Printed in 1P P N 0B48943
54. els it should not be considered faulty However if the LCD has three or more visible defective pixels it will be deemed as defective by Lenovo and it should be replaced Notes e This policy applies to all ThinkPad notebook computers purchased on 1 January 2008 or later e Lenovo will not provide replacement if the LCD is within specification as we cannot guarantee that any replacement LCD will have zero pixel defects One pixel consists of R G B sub pixels Table 6 LCD related symptoms Symptom or error FRU or action in sequence No beep power on indicator on and a blank LCD during System board POST e LCD backlight not working Reseat the LCD connectors e CD too dark LCD assembly LCD brightness cannot be adjusted System board LCD contrast cannot be adjusted LCD screen unreadable See important note for LCD related symptoms Characters missing pixels Reseat all LCD connectors e Screen abnormal LCD assembly e Wrong color displayed System board Horizontal or vertical lines displayed on LCD LCD assembly Intermittent problems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a problem recurs Undetermined problems If the diagnostic tests did not identify the device that has failed if wro
55. ew the complete list of FRUs for a machine type and model Chapter 2 Important service information 23 To view the complete list of FRUs do the following 1 Go to http www lenovo com support Click Parts amp Accessories Provide your product information or click Launch to automatically identify your product Click Product amp Parts Detail On the PRODUCT AND PARTS DETAIL page click Parts Detail to view the complete list of FRUs a fk O nm 24 Hardware Maintenance Manual Chapter 3 General checkout This chapter presents following information e What to do first on page 25 e Checkout guide on page 26 Lenovo Solution Center on page 26 Quick test programs on page 26 UEFI diagnostic program on page 27 Bootable diagnostic programs on page 27 e Power system checkout on page 28 Some descriptions in this chapter might not apply to your particular computer Before you go to the checkout guide be sure to read the following important notes Important notes Only certified trained personnel should service the computer Before replacing any FRU read the entire page on removing and replacing FRUS When you replace FRUS it is recommended to use new nylon coated screws Be extremely careful during such write operations as copying saving or formatting The sequence of the drives in the computer that you are servicing might have been altered If you select an incorrect drive data o
56. from EEPROM and follow the instructions on the screen After an ECA has been applied to the machine the EEPROM must be updated to reflect the ECA s application Use the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later to update the EEPROM Note Only the ECA number is stored in the EEPROM The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it 1 Insert the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 6 Set ECA Information 3 To write the ECA information select 1 Write ECA rework number from EEPROM and follow the instructions on the screen 4 To write the box build date select 4 Write box build date from EEPROM and follow the instructions on the screen If the system board is being replaced try to read the ECA information from the old system board and transfer the information to the new system If the system board is inoperable this will not be possible Chapter 8 FRU replacement notices 55 56 Hardware Maintenance Manual Chapter 9 Removing or replacing a FRU This chapter provides instructions on how to remove or replace a FRU CRU statement for customers You can resolve some problems with your product with a replacement part you can install yourself called a Customer Replaceable Unit or CRU Some CRUs are designated as self service CRUs
57. g is a list of some common items that are not covered under warranty and some symptoms indicates that the system has been subject to stress beyond normal use Before checking problems with the computer determine whether the damage is covered under the warranty by referring to the following list O Copyright Lenovo 2012 25 The following are not covered under warranty LCD panel cracked from the application of excessive force or from being dropped Scratched cosmetic parts Distortion deformation or discoloration of the cosmetic parts Plastic parts latches pins or connectors that have been cracked or broken by excessive force Damage caused by liquid spilled into the system Damage caused by the improper insertion of a PC Card or the installation of an incompatible card Diskette drive damage caused by pressure on the diskette drive cover foreign material in the drive or the insertion of a diskette with multiple labels Damaged or bent diskette eject button Fuses blown by attachment of a nonsupported device Forgotten computer password making the computer unusable Sticky keys caused by spilling a liquid onto the keyboard Use of an incorrect ac power adapter on laptop products The following symptoms might indicate damage caused by nonwarranted activities Missing parts might be a symptom of unauthorized service or modification e f the spindle of a hard disk drive becomes noisy it might have been subject to excessive force or h
58. g or replacing a FRU 85 LCD cable assembly Wireless LAN main antenna E Wireless LAN auxiliary antenna E Wireless WAN auxiliary antenna Ell Wireless WAN main antenna E Power cable assembly 2060 Wireless antenna assembly LCD cable assembly power cable assembly and LCD rear cover assembly For access remove these FRUS in order 1010 Hard disk drive or solid state drive on page 58 1020 Keyboard on page 60 1050 Keyboard bezel backup battery and speaker assembly on page 66 1060 Battery pack on page 69 1090 LCD unit on page 73 2010 Button bezel on page 81 2020 LCD pane on page 81 2030 Button board on page 82 2040 Integrated camera on page 83 2050 Hinge on page 84 Removal steps of wireless antenna assembly Release the wireless antenna cables from the cable guides 86 Hardware Maintenance Manual 3 3 N 5 u En When installing As you route the cables ensure that they are not subject to any tension Tension could cause the cables to be damaged by the cable guides or a wire to be broken Chapter 9 Removing or replacing a FRU 87 Ell Wireless LAN ante
59. ink Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribut
60. interconexi n Asn FRU gt TEE E BAR SZ BI EAR HERA fe E ESE SRA ARS Ares Ban A FERE 18 2 3181200105 815 Mem Chapter 1 Safety information 17 RE VIRI EIU ICES Asn EXEMS AMEI 2857 1 29 SHEE BAKIO TTD 32 EEEE FIPS HEAR ERE FIFE ER Pet 100 C 212 F LCD LCD un 15 738 DR NEIRA NETA gt i BESRE SHAY SARK gt
61. ive electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Attention An electrical shock can occur only when there is a complete circuit By observing the above rule you can prevent a current from passing through your body When using testers set the controls correctly and use the approved
62. lowing illustration Red wire vonage va Red 42 5 to 43 2 aM e f the voltage is correct replace the system board Chapter 3 General checkout 29 e If the voltage is not correct replace the backup battery e If the backup battery discharges quickly after replacement replace the system board 30 Hardware Maintenance Manual Chapter 4 Related service information This chapter presents following information e Restoring the factory contents by using Recovery Disc Set on page 31 Using the Windows recovery programs on the Windows 8 operating system on page 32 Passwords on page 33 Power management on page 35 Symptom to FRU index on page 36 Service Web site When the latest maintenance diskette and the system program service diskette become available they will be posted on http www lenovo com support Restoring the factory contents by using Recovery Disc Set When the hard disk drive or solid state drive is replaced because of a failure no product recovery program is on the new drive In this case you must use the Recovery Disc Set for the computer Order the Recovery Disc Set and the drive at the same time so that you can recover the new drive with the pre installed software when they arrive For information on which discs to order go to http www lenovo com serviceparts lookup The recovery disc set consists of the user instructions and the following set of DVDs to restor
63. n a safe place away from all personnel while you are servicing the machine Keep your toolcase away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip about 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Attention Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer Fan louvers on the machine help to prevent overheating of internal components Do not obstruct fan louvers or cover them with labels or stickers Copyright Lenovo 2012 1 Electrical safety Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with l
64. n after FRU replacement make sure that all screws springs and other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits A 4 Hardware Maintenance Manual DANGER Some standby batteries contain a small amount of nickel and cadmium Do not disassemble a standby battery recharge it throw it into fire or water or short circuit it Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery A DANGER The battery pack contains small amounts of nickel Do not disassemble it throw it into fire or water or short circuit it Dispose of the battery pack as required by local ordinances or regulations Use only the battery in the appropriate parts listing when replacing the battery pack Use of an incorrect battery can result in ignition or explosion of the battery A DANGER The lithium battery can cause a fire an explosion or a severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect
65. ng devices are installed or if the system simply is not operating follow these procedures to isolate the failing FRU do not isolate FRUs that have no defects Verify that all attached devices are supported by the computer Verify that the power supply being used at the time of the failure is operating correctly See Power system checkout on page 28 Chapter 4 Related service information 39 Turn off the computer 2 Visually check each FRU for damage Replace any damaged FRU 3 Remove or disconnect all of the following devices Non ThinkPad devices Printer mouse and other external devices Hard disk drive or solid state drive External diskette drive or optical drive Media card Turn on the computer Determine whether the problem has been solved If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU If the problem remains replace the following FRUs one at a time do not replace a nondefective FRU a System board b LCD assembly NOOO 40 Hardware Maintenance Manual Chapter 5 Status indicators This chapter presents the system status indicators that show the status of the computer Table 7 Status indicators Caps Lock status When the Caps Lock mode is enabled this indicator will be displayed on the screen indicator You can enter all alphabetic characters A Z in uppercase directly 4 Power status indicator
66. nna main E Wireless WAN antenna auxiliary Kg Wireless WAN antenna main El Wireless LAN antenna auxiliary Note Some models might not have the wireless WAN antennas Removal step of LCD cable assembly power cable assembly and LCD rear cover assembly e Jo E 88 Hardware Maintenance Manual Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Th
67. nter operation mode Hibernation mode In hibernation mode the following events occur e The system status RAM VRAM and setup data are stored on the hard disk e The system is powered off If you have defined one of the following actions as the event that causes the system to go into hibemation mode perform that action Closing the lid Pressing the power button Also the computer goes into hibernation mode automatically after a period of inactivity specified in power plan settings Chapter 4 Related service information 35 When the power is turned on the computer returns from hibernation mode and resumes operation The hibernation file in the boot record on the hard disk drive is read and system status is restored from the hard disk drive Wireless off mode In wireless off mode the wireless features are turned off to conserve power To turn off or turn on the wireless features press F8 Symptom to FRU index This section contains following information Numeric error codes on page 36 Error messages on page 38 No beep symptoms on page 38 LCD related symptoms on page 39 Intermittent problems on page 39 Undetermined problems on page 39 The symptom to FRU index in this section lists symptoms and errors and their possible causes The most likely cause is listed first in boldface type Note Do the FRU replacement or other actions in the sequence shown in the column headed F
68. o bater as que se encuentren en la lista de piezas al sustituir la bater a La utilizaci n de una bateria no apropiada puede provocar la ignici n o explosi n de la misma 16 Hardware Maintenance Manual ano La bateria de repuesto es una bateria de litio y puede provocar incendios explosiones o quemaduras graves No la recargue ni quite el conector polarizado ni la desmonte ni caliente por encima de los 100 C 212 F ni la incinere ni exponga el contenido de sus celdas al agua Des chela tal como dispone la normativa local A Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos lave inmediatamente las reas afectadas con agua durante 15 minutos como m nimo Obtenga atenci n medica si se presenta alg n s ntoma del fluido despues de lavarse Meer Para evitar descargas no quite la cubierta de pl stico que rodea la parte baja de la tarjeta invertida 070 Aunque las baterias principales tienen un voltaje bajo una bateria cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal 070 Salvo que se permita el intercambio en caliente para la unidad sustituible localmente realice lo siguiente antes de extraerla apague el sistema desconecte todos los cables de alimentaci n de las tomas de alimentaci n el ctrica extraiga la bater a y desconecte los cables de
69. ograms that are shipped with the computer will be reinstalled 32 Hardware Maintenance Manual Attention All the personal files and settings will be deleted after you restore the computer to the factory default settings Ensure that the user has made a backup copy of all the data before restoring the computer to the factory default settings To restore the computer do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt General 2 In the Remove everything and reinstall Windows section click Get started Advanced startup options Advanced startup options enable you to change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt General 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Restart the computer following the instructions on the screen For more details about the Windows recovery solutions refer to the help information system of the Windows 8 operating system Passwords As many as three passwords might be needed for any ThinkPad notebook computer the power on password the hard disk password an
70. oint buttons Power button EE TrackPoint pointing stick El ac power connector UltraNav pointing device Copyright Lenovo 2012 45 Rear view System status indicator Ethernet connector El Combo audio jack Media card reader slot EJ USB 3 0 connector SIM card slot El HDMI connector El Security keyhole Bottom view Hard disk drive or solid state drive El Battery pack E Emergency reset hole Locating FRUs and CRUs This topic introduces the following service parts e Major FRUs and CRUs on page 48 e LCD FRUs on page 50 46 Hardware Maintenance Manual Notes e Each FRU is available for all types or models unless otherwise specified e CRU statement for customers You can resolve some problems with your product with a replacement part you can install yourself called a Customer Replaceable Unit or CRU Some CRUS are designated as self service CRUs and others are designated as optional service CRUs Installation of self service CRUS is your responsibility For optional service CRUs you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product If you intend on installing the CRU Lenovo will ship the CRU to you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request You can find a list of CRUs for your product in this Hardware Maintenance Manual
71. olid state drive Loosen the screw El and then remove the hard disk drive or solid state drive slot cover EX 58 Hardware Maintenance Manual Chapter 9 Removing or replacing a FRU 59 Step Screw quantity Torque M3 x 3 mm flat head nylon coated 4 Silver 0 3 0 05 Nm 4 00 kgf cm 1020 Keyboard Removal steps of keyboard Step Screw quantity Torque M2 x 5 mm wafer head nylon coated 2 0 181 Nm 1 85 kgf cm Press the keyboard in the direction shown by the arrows EX until the rear edge of the keyboard is detached from the keyboard bezel 60 Hardware Maintenance Manual N AM A 4 0 W 3 1 5 Hu NB My f Ly 0 a Y E Chapter 9 Removing or replacing a FRU 61 When installing 1 Attach the connectors firmly 2 Attach the keyboard and ensure that the hooks on the front edge of the keyboard are under the frame gently press the keys with your palms and slightly 3 When the front edge of the keyboard is housed firmly slide the keyboard toward you until the keyboard is in place 4 Secure the keyboard by tightening the screws from the bottom side of the computer 1030 PCI Express Mini Card for wireless LAN For access remove this FRU 62 Hardware Maintenance Manual e 1020 Keyboard on page 60 Removal steps of PCI Express Mini Card for wireless LAN In step Ei unplug the connectors by using the removal tool antenna RF
72. on to get medical aid Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions As each machine was designed and built required safety items were installed to protect users and service technicians from injury This guide addresses only those items You should use good judgment to identify potential safety hazards due to attachment of non ThinkPad features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or a bulging capacitor e Mechanical hazards such as loose or missing hardware To determine whether there are any potentially unsafe conditions use the following checklist at the beginning of every service task Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the exte
73. our ce faire secouez l unit et assurez vous qu aucun bruit suspect ne se produit Des pi ces m talliques ou des copeaux de m tal pourraient causer un court circuit A DANGER Certaines batteries de secours contiennent du nickel et du cadmium Ne les d montez pas ne les rechargez pas ne les exposez ni au feu ni l eau Ne les mettez pas en court circuit Pour les mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la pile de sauvegarde ou celle de l horloge temps r el veillez n utiliser que les modeles cit s dans la liste de pieces d tach es ad quate Une batterie ou une pile inappropri e risque de prendre feu ou d exploser A DANGER La batterie contient du nickel Ne la d montez pas ne l exposez ni au feu ni l eau Ne la mettez pas en court circuit Pour la mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la batterie veillez n utiliser que les mod les cit s dans la liste de pi ces d tach es ad quate En effet une batterie inappropri e risque de prendre feu ou d exploser Chapter 1 Safety information 9 A DANGER La pile de sauvegarde contient du lithium Elle pr sente des risques d incendie d explosion ou de br lures graves Ne la rechargez pas ne retirez pas son connecteur polaris et ne la d montez pas Ne l exposez pas une temperature sup rieure 100 C ne la faites pas br ler et n en exposez p
74. porarily change the computer display brightness by pressing these two keys To change the default brightness level right click the battery status icon in the Windows notification area then click Adjust screen brightness and make changes as desired Press this key to switch the display output location between the computer display and an external monitor Press this key to enable or disable the Airplane mode The Airplane mode disables the wireless features of your computer to comply with airline regulations When you press this key a list of wireless connections is displayed You can quickly turn on or turn off all the wireless network connections Press this key to open the Settings charm Press this key to open the Search charm 43 Table 8 Special keys continued Press this key to view the programs that you have opened Press this key to view all the programs 44 Hardware Maintenance Manual Chapter 7 Locations This chapter introduces the locations of the computer hardware components Locating computer controls connectors and indicators This topic introduces the locations of the computer controls connectors and indicators Front view Built in microphones EZ Mini DisplayPort connector E Integrated camera USB 3 0 connector El Windows button Fan louvers Ambient light sensor System status indicator E Volume control buttons EE Touch pad EI Screen rotation button ELI TrackP
75. probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages Instructions for these precautions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators Similar units to listed above This practice ensures correct grounding of the units If an electrical accident occurs Hardware Maintenance Manual Use caution do not become a victim yourself Switch off power Send another pers
76. program Power system checkout To verify a symptom do the following 1 2 3 4 5 Connect the ac power adapter and turn on the computer Check that power is supplied when you turn on the computer Insert a straightened paper clip into the emergency reset hole to reset the computer Confirm the System is still powered on Turn off the computer and disconnect the ac power adapter Check that the battery pack supplies power when you turn on the computer If you suspect a power problem see the appropriate one of the following power supply checkouts Checking the ac power adapter on page 28 Checking operational charging on page 29 Checking the battery pack on page 29 Checking the backup battery on page 29 Checking the ac power adapter If the computer fails only when the ac power adapter is used do the following e f the power on indicator does not turn on check the power cord of the ac power adapter for correct continuity and installation e f the computer does not charge during operation go to Checking operational charging on page 29 28 Hardware Maintenance Manual To check the ac power adapter do the following 1 Unplug the ac power adapter cable from the computer 2 Measure the output voltage at the plug of the ac power adapter cable See the following illustration mm ge Ne p 20V Note Output voltage across pin 2 of the ac power adapter might differ from
77. prompt appears A power on password or a supervisor password is set Type the password and press Enter The hard disk password prompt appears A hard disk password is set Type the password and press Enter Beep symptoms Table 5 Beep symptoms Problem EA One short beep pause three short beeps pause three The system board has a problem Have the computer more short beeps and one short beep serviced Three short beeps pause one short beep pause one PCI resource allocation failure Power off the computer more short beep and three short beeps and remove the PCI devices If the beeps persist have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps The Security Chip has a problem Have the computer serviced 38 Hardware Maintenance Manual Table 5 Beep symptoms continued Five short beeps The system board has a problem Have the computer serviced Five short beeps pause five short beeps and pause Continue to boot immediately when the error was detected LCD related symptoms Important The TFT LCD for the notebook computer contains many thin film transistors TFTs The presence of a small number of dots that are missing discolored or always lighted is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns If the LCD you are servicing has two or less visible defective pix
78. r programs might be overwritten Replace a FRU only with another FRU of the correct model When you replace a FRU ensure that the model of the machine and the FRU part number are correct A FRU should not be replaced because of a single unreproducible failure Single failures can occur for a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors Consider replacing a FRU only when a problem recurs If you suspect that a FRU is defective clear the error log and run the test again If the error does not recur do not replace the FRU Be careful not to replace a nondefective FRU What to do first When you return a FRU you must include the following information in the parts exchange form or parts return form that you attach to it Name and phone number of service technician Date of service Date on which the machine failed Date of purchase Failure symptoms error codes appearing on the display and beep symptoms Procedure index and page number in which the failing FRU was detected Failing FRU name and part number Machine type model number and serial number Customer s name and address 90 3 OY 9v o I e Note During the warranty period the customer is responsible for repair costs if the computer damage was caused by misuse accident modification unsuitable physical or operating environment or improper maintenance by the customer Followin
79. r 4 Related service information 33 provide any services to reset either the user hard disk password or the master hard disk password or to recover data from the hard disk drive The hard disk drive can be replaced for a scheduled fee For how to remove the hard disk password see How to remove the hard disk password on page 34 Supervisor password A supervisor password protects the system information stored in the ThinkPad Setup program The user must enter the supervisor password in order to get access to the ThinkPad Setup program and change the system configuration Attention If the supervisor password has been forgotten and cannot be made available to the service technician there is no service procedure to reset the password The system board must be replaced for a scheduled fee How to remove the power on password If no supervisor password has been set do the following to remove the power on password 1 Disable the built in battery For how to disable the built in battery see Disabling the built in battery on page 58 2 Remove the backup battery For how to remove the backup battery see 1050 Keyboard bezel backup battery and speaker assembly on page 66 3 Connect the ac power adapter and turn on the computer Wait until the POST ends After the POST ends the password prompt does not appear The power on password has been removed 4 Disable the built in battery and then reinstall the backup battery
80. r use The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the battery pack is defective A battery pack FRU should not be replaced unless this diagnostic test shows that the battery is defective The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue If the Lenovo Solution Center program is not installed in the computer the customer should download this program before a non physically damaged battery pack is replaced Note that a physically damaged battery pack is a not covered by the warranty Note Before removing the battery insert a straightened paper clip into the emergency reset hole to reset the computer Removal steps of battery pack y S Use only the authorized battery specified for your computer Any other battery could ignite or explode Step Screw quantity Torque H M2 x 3 mm wafer head nylon coated 1 Silver 0 181 Nm 1 85 kgf cm 1070 Proximity sensors For access remove these FRUS in order e 1010 Hard disk drive or solid state drive on page 58 e 1020 Keyboard on page 60 70 Hardware Maintenance Manual 1050 Keyboard bezel backup battery and speaker assembly on page 66 1060 Battery pack on page 69 Removal steps of proximity sensors Torque Screw quantity Step 0 181 Nm 1 85 kgf cm a D 0 2 G c 9 ES c G lt L G
81. rnal ground pin and the frame ground b The power cord should be the authorized type specified for your computer Go to http www lenovo com serviceparts lookup c Insulation must not be frayed or worn 4 Check for cracked or bulging batteries 5 Remove the cover 6 Check for any obvious non ThinkPad alterations Use good judgment as to the safety of any non ThinkPad alterations 7 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 8 Check for worn frayed or pinched cables 9 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes Chapter 1 Safety information 3 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Ensure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts e Keep the parts in protective packages until they are inserted
82. roughout the life of the computer If you replace the system board you must restore the serial number of the system unit to its original value Before replacing the system board save the original serial number by doing the following 1 Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 1 Set System Identification 3 Select 2 Read S N data from EEPROM The serial number of the system unit is listed as 20 Serial number 4 Write down that number Note The serial number of the system unit also is written on the label attached to the bottom of the computer After you have replaced the system board restore the serial number by doing the following 1 Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1 76 or later and restart the computer 2 From the main menu select 1 Set System Identification 3 Select 1 Add S N data from EEPROM Follow the instructions on the screen If the MTM and Product ID numbers differ from each other on the rear label use what is shown for the Product ID field See example below MTM on rear label TTTI CTO S N SSSSSSS 54 Hardware Maintenance Manual Product ID on rear label TTTT MMM Use this number when setting Serial Number In the example the Serial Number to be input is 1STTTTMMMSSSSSSS Retaining the UUID The Universally Unique Identifier UUID is a 128 bit number uniquely
83. s Lenovo Hard Drive Quick Test Use this program to troubleshoot and resolve internal storage problems Lenovo Memory Quick Test Use this program to troubleshoot and resolve memory module problems 26 Hardware Maintenance Manual The quick test programs are applicable on the following operating systems Microsoft Windows 8 Microsoft Windows 7 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows Server 2008 To download and install a quick test program go to http www lenovo com diagnose and follow the instructions on the Web site To run a test using a quick test program do the following 1 Go to the CASWTOOLSNdiag directory Double click the gui Isc lite exe file When the User Account Control window opens click Yes Select the device class to be tested Select the devices to be tested Select the test to be performed N OO oc 2 N Follow the instructions on the screen to start the test When a problem is detected information messages are displayed Refer to the messages to troubleshoot the problem UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer It enables you to test memory modules and internal storage devices view system information and check and recover bad sectors on internal storage devices To run the UEFI diagnostic program do the following 1 Turn on the computer If the computer cannot be turned on go to Power system
84. structions on how to partition an mSATA solid state drive go to http www lenovo com support msata fru Important notice for replacing a system board Some components mounted on a system board are very sensitive Improper handling of a system board can cause damage to those components and might cause a system malfunction Attention When handling a system board Do not drop a system board or apply any excessive force to it e Avoid rough handling of any kind Avoid bending a system board and hard pushing to prevent cracking at each Ball Grid Array BGA chipset How to use error message Use the error codes displayed on the screen to diagnose failures If more than one error code is displayed begin the diagnosis with the first error code Whatever causes the first error code might also cause false error codes If no error code is displayed see whether the error symptom is listed in the Symptom to FRU Index for the computer you are servicing Strategy for replacing FRUs for CTO CMV and GAV Product definition Dynamic Configure To Order CTO This provides the ability for a customer to configure a Lenovo solution from an eSite and have this configuration sent to fulfillment where it is built and shipped directly to the customer The machine label Product Entitlement Warehouse PEW and eSupport will load these products as the 4 digit MT and 3 digit model where model CTO Example 1829 CTO 22 Hardware Maintenan
85. the user make a backup copy of all the information on it if possible Never remove the drive while the computer is operating or in suspend mode e Ensure that you partition the mSATA solid state drive after installing it on the computer you are servicing Otherwise the mSATA solid state drive will not function correctly For instructions on on how to partition an mSATA solid state drive go to http www lenovo com support msata fru Chapter 9 Removing or replacing a FRU 65 Step Screw quantity Color Torque M2 x 3 mm wafer head nylon coated 1 Silver 0 181 Nm 1 85 kgf cm Zoo B 1050 Keyboard bezel backup battery and speaker assembly For access remove these FRUS in order 1010 Hard disk drive or solid state drive on page 58 e 1020 Keyboard on page 60 Removal steps of keyboard bezel B I B w ww T e H O amp d A E 4 S B nao E t 09 UPS gt LZ CL Es TQ H I w B i S w 3 Torque Ser cap Screw ant 0 181 Nm M2 x 5 mm wafer head nylon coated 1 Black 1 85 kgf cm BH M2 x 5 mm wafer head nylon coated 8 Black 0 181 Nm 1 85 kgf cm 66 Hardware Maintenance Manual Step 0 181 Nm 1 85 kgf cm When installing e Ensure that the connectors are attached firmly e When you route the cables ensure that they are not subject to any tension Tension could cause the cables to be damage
86. ue remova seu conector polarizado desmonte a aqueca a acima de 100 C 212 F incinere a ou exponha o conte do de sua c lula a gua Descarte a bateria conforme requerido pelas leis ou regulamentos locais Use somente a bateria nas partes listadas apropriadas O uso de uma bateria incorreta pode resultar em combust o ou explos o da bateria A PERIGO Se o LCD quebrar e o fluido de dentro dele entrar em contato com seus olhos ou com suas m os lave as reas afetadas imediatamente com gua durante pelo menos 15 minutos Procure cuidados m dicos se algum sintoma causado pelo fluido surgir ap s a lavagem A PERIGO 8 Hardware Maintenance Manual Para evitar choque el trico nao remova a capa plastica que protege a parte inferior da placa inversora A PERIGO Embora as principais baterias possuam baixa voltagem uma bateria em curto circuito ou aterrada pode produzir corrente o bastante para queimar materiais de pessoal ou inflam veis A PERIGO A menos que uma hot swap seja permitida para a FRU que esta sendo substituida fa a o seguinte antes de remov la desligue o computador desconecte todos os cabos de energia das tomadas remova o pacote de baterias e desconecte quaisquer cabos de interconexao A DANGER Avant de remettre l ordinateur sous tension apr s remplacement d une unit en client le v rifiez que tous les ressorts vis et autres pi ces sont bien en place et bien fix es P
87. yboard bezel backup battery and speaker assembly on page 66 1100 DC in connector on page 77 1070 Proximity sensors on page 70 1060 Battery pack on page 69 1080 Thermal fan assembly and hard disk drive or solid state drive connector on page 72 1090 LCD unit on page 73 Removal steps of system board and base cover assembly Attention The following components soldered on the system board are extremely sensitive When you service the system board avoid any kind of rough handling H n To TN ES 78 Hardware Maintenance Manual E EJ Platform Controller Hub PCH E Microprocessor EI Accelerometer chip for the hard disk drive Active Protection System Screw quantity M2 x 2 5 mm wafer head nylon coated 3 Torque 0 181 Nm 1 85 kgf cm Applying labels to the base cover The new base cover FRU is shipped with a kit containing the following label Apply the label listed when you replace the base cover Machine type and serial number label For the labels which are not shipped with the new base cover peel them off from the old base cover and adhere them to the new one Chapter 9 Removing or replacing a FRU 79 The following illustration shows the location of each label

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