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Lenovo 6523 User's Manual

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1. BEA FSA 13 So 2 m 1 t 11 mt a o o W RI i 14 a Loil ie gt 2 Binn a ees ees a Fan 5 error LED E PCI Express slot 2 error LED H Fan 4 error LED PCI Express slot 1 error LED H8 Heartbeat LED Microprocessor error LED Fan 3 error LED Battery error LED H Fan 2 error LED Standby power LED O Fan 1 error LED System board error LED SAS SATA Controller LED DIMM 1 6 error LEDs E IMM heart beat LED Table 4 System board LEDs LED Description Error LEDs When one of these LEDs is lit it indicates that the associated component has failed 22 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Table 4 System board LEDs continued LED Description Baseboard management This LED flashes to indicate that the IMM is functioning controller heartbeat LED normally Standby power LED When this LED is lit it indicates that the server is connected to ac power The following table describes the LEDs on the system board and extender card and suggested actions to correct the detected problems Follow the suggested actions in the o
2. a Bmau ESE oe E wA EENE NT a Model and machine type For a list of supported optional devices for the server go to hitpi7wwwlenovo comfhinkserver ttp www lenovo com thinkserver and click the Options tab Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document which is on the Lenovo ThinkServer Documentation DVD Each statement is numbered for reference to the corresponding statement in the Safety Information document The following notices and statements are used in this document Note These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal o
3. and For instructions for replacing the two piece bezel see Installing the lower bezel Installing the upper bezel on page 37 Installing the lower bezel To install the lower bezel complete the following steps 1 Insert the two bottom tabs on the lower bezel into the corresponding holes in the front of the chassis 36 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 2 Rotate the top of the lower bezel up to the chassis then press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place Reconnect the external cables and power cords then turn on the attached devices and turn on the server Installing the upper bezel To install the upper bezel complete the following steps i Q OT 0 Insert the two tabs on the right side of the upper bezel into the corresponding holes on the right side of the chassis Rotate the upper bezel to the left side of the chassis until the bezel clips are aligned with the corresponding indentations on the left side of the chassis and it snaps into place Install the lower bezel see Installing the lower bezel on page 36 Install the side cover see Installing the side cover on page 33 Lock the side cover Reconnect the external cables and power cords then turn on the attached devices and turn on
4. 2 ee ee ee ee ee 883 Removing the two piece bezel 2 eee ee 84 Installing the lower bezel 2 ee ee ee ee 86 Installing the upper bezel 2 2 ee ee 87 Removing a memory module 2 ee ee ee 87 Installing a memory module 2 2 38 Unbuffered DIMMs UDIMMs 2 2 2 2 89 Registered DIMMs RDIMMs 2 40 Removing and installing internal drives 2 ee 48 Removing a DVD drive 2 2 ee ee ee 44 Installing a DVD drive ee ee 45 Removing a tape drive ee eee ee AT Installing a tape drive dl va ae ee ee Oe we ee AS Removing a hot swap hard disk drive yd dow Gh ko Gok Le ow a a a 2 49 IDs for hot swap hard disk drives 50 Installing a hot swap hard disk drive 0 22 2 OT Removing a simple swap hard disk drive 58 Installing a simple swap hard disk drive 2 54 Lenovo 2009 Portions IBM Corp 2009 iii Power and signal cables for internal drives Removing an adapter Installing an adapter Removing a PCI card Installing a PCI card Removing a USB embedded hypervisor flash device Installing a USB embedded hypervisor flash device Removing the virtual media key Installing the virtual media key Removing a hot swap power supply Installing a hot swap power supply Installin
5. 3 Install DIMMs in the correct sequence see Installing a memory module on page 38 005100A 0058001 No usable memory detected PFA threshold exceeded 1 Make sure that the server contains DIMMs 2 Reseat the DIMMs 3 Install DIMMs in the correct sequence see Installing a memory module on page 38 4 Clear CMOS memory to re enable all the memory connectors 1 Update the firmware seq Updating the firmware on page 122 2 Reseat the DIMMs and run the memory test 3 Replace the failing DIMM which is indicated by a lit LED on the system board 0058007 DIMM population is unsupported Reseat the DIMMs and then restart the server 2 Remove the lowest numbered DIMM pair of those that are identified replace it with an identical pair of known good DIMMs and then restart the server Repeat as necessary If the failures continue go to step 4 3 Return the removed DIMMs one pair at a time to their original connectors restarting the server after each pair until a pair fails Replace the DIMMs in the failed pair with identical known good DIMMs restarting the server after each DIMM is installed Replace the failed DIMM Repeat this step until you have tested all removed DIMMs 4 Trained service technician only Replace the system board 0058008 DIMM failed memory test Reseat the DIMMs and then restart the server 2 Replace the following components one at a time i
6. 1 Replace the CMOS lithium battery if necessary 2 Trained service technician only Replace the system board IMM heartbeat LED Indicates the status of the boot process of the IMM When the server is connected to power this LED flashes quickly to indicate that the IMM code is loading When the loading is complete the LED stops flashing briefly and then flashes slowly to indicate that the IMM if fully operational and you can press the power control button to start the server If the LED does not begin flashing within 30 seconds of when the server is connected to power do the following 1 Trained service technician only Use the IMM recovery switch to recover the firmware see System board switches and jumpers on page 21 2 Trained service technician only Replace the system board PCI slot 1 to PCI slot 8 error LEDs An error has occurred on a PCI bus or on the system board An additional LED is lit next to a failing PCI slot Check the system event log for information about the error 2 If you cannot isolate the failing adapter through the LEDs and the information in the system event log remove one adapter at a time and restart the server after each adapter is removed 3 Ifthe failure remains call Lenovo Service and Support for additional troubleshooting information H8 heartbeat LED Indicates the status of power on and power off sequencing 1 If the H8 heartbeat LE
7. Removing a hot swap hard disk drive This procedure applies only to server models that have hot swap hard disk drives Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay Chapter 5 Installing and replacing optional devices 49 To remove a hot swap hard disk drive complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 29 Note You do not have to turn off the server to remove hot swap drives from the hot swap drive bays 2 Remove the lower bezel see Removing the two piece bezel on page 34 3 Rotate the drive tray handle of the drive assembly that is to be removed to the open position based on your model Drive tray assembly 2 Drive tray handle in open position 4 Grasp the handle of the drive assembly that is to be replaced and pull the assembly out of the bay 5 If you are instructed to return the drive assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you IDs for hot swap hard disk drives On some models the hot swap drive backplane controls the IDs of the internal hot swap drive bays The following table lists the IDs of the hard disk drives and backplane that are connected to one channel in the hot swap models In the typical configuration the standard h
8. Rotate the rear adapter retention bracket to the open position and remove it from the server Chapter 5 Installing and replacing optional devices 57 6 Remove the screw that secures the expansion slot cover to the chassis Store the expansion slot cover and screw in a safe place for future use Note Expansion slot covers must be installed on all vacant slots This maintains the electronic emissions standards of the server and ensures proper ventilation of server components Rear adapter retention bracket Expansion slot screw optional Adapter Left side Right side Front adapter retention bracket eieiei N Touch the static protective package that contains the adapter to any unpainted metal surface on the server Then remove the adapter from the static protective package Avoid touching the components and gold edge connectors on the adapter 58 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 8 10 11 12 13 If you are installing a full length adapter remove the blue adapter guide if any from the end of the adapter Adapter guide Carefully grasp the adapter by the top edge or upper corners and align it with the expansion slot guides then press the adapter firmly into the expansion slot Move the adapter directly from the static protective package to the expansion slot Attention Make sure that the adapter is co
9. Installation and User Guide o ThinkServer ThinkServer TS200 Machine Types 6522 6523 6524 6525 6526 6528 6529 and 6530 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 lenovo Installation and User Guide Note Before using this information and the product it supports read the general information in Appendix B Notices on page 183 and the Warranty and Support Information document on the Lenovo ThinkServer Documentation DVD First Edition November 2009 Copyright Lenovo 2009 Portions Copyright International Business Machines Corporation 2009 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Safety 2 se Seo eB Re ee ee Re Be wee ee ee M Chapter 1 Introduction oye ok UR ae Sed GR owe Se aaa Notices and statements in this document S p p a ee a ee A Related documentation a a a a aa a B Chapter 2 Server setup roadmap 5 Chapter 3 What is included with your serv
10. Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start ea dE probleme on peoe 142 for the minimum configuration Reconnect all ac power cords and turn on the server If the server starts successfully replace the adapters and devices one at a time until the problem is isolated If the server does not start from the minimum configuration replace the components in the minimum configuration one at a time until the problem is isolated Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using See the operating system documentation for information about Ethernet controllers and see the Ethernet controller device driver readme file Try the following procedures Make sure that the correct device drivers which come with the server are installed and that they are at the latest level Make sure that the Ethernet cable is installed correctly The cable must be securely attached at all connections If the cable is attached but the problem remains try a different cable If the Ethernet controller is set to operate at 100 Mbps you must use Category 5 cabling lf you directly connect two servers without a hub or if you are not using a hub with X ports use a crossover cable To determine whether a hub has an X
11. Statement 3 AN CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam A Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Safety X xii Statement 4 A gt 18 kg 39 7 Ib gt 32 kg 70 5 Ib 2 55 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 20a ea gt ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User
12. The following notes describe information that you must consider when you replace the battery in the server You must replace the battery with a lithium battery of the same type from the same manufacturer After you replace the battery you must reconfigure the server and reset the system date and time To avoid possible danger read and follow the following safety statement Statement 2 Chapter 6 Installing and replacing customer replaceable units 89 A CAUTION When replacing the lithium battery use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble NN ui To install the replacement battery do the following 1 Follow any special handling and installation instructions that come with the replacement battery 2 Insert the replacement battery H a Hold the battery in a vertical orientation so that the smaller side is facing the socket b Place the battery into its socket and press the battery towards the socket until it clicks into place Make sure that the battery clip holds the battery securely 3 Install and lock the left side
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14. 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 4 If you are instructed to return the virtual media key follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the virtual media key To install the virtual media key complete the following steps 1 Read the safety information that begins on page viil and Installation guidelines 2 Unlock and remove the side cover see Removing the side cover on page 32 3 Align the virtual media key with the mounting tab and slide it down the tab onto the connector on the system board Press the virtual media key down into the connector until it is firmly seated on the system board CEEE EEN 1 POTN eeatee H Mi i E R o a helyek E Mounting bracket rear Mounting tab Virtual media key connector Virtual media key front If you have other devices to install or remove do so now Otherwise go to Completing the installation on page 67
15. FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A Lenovo optional device that used to work does not work now uF Make sure that all of the hardware and cable connections for the device are secure If the device comes with test instructions use those instructions to test the device If the failing device is a SCSI device make sure that e The cables for all external SCSI devices are connected correctly The last device in each SCSI chain or the end of the SCSI cable is terminated correctly e Any external SCSI device is turned on You must turn on an external SCSI device before you turn on the server Reseat the failing device Replace the failing device Chapter 8 Troubleshooting 137 Power problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The power control button does not work the server does not start Note The power control button
16. Note Do not release the loops on the drive assembly until it is completely seated 4 Install the lower bezel see Installing the lower bezel on page 36 Lock the side cover 6 Reconnect the external cables and power cords then turn on the attached devices and turn on the server a Power and signal cables for internal drives The server uses cables to connect SATA attached simple swap SATA hot swap SATA and hot swap SAS devices to the power supply and to the system board See for the location of system board connectors Review the following information before connecting power and signal cables to internal drives 54 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide e The drives that are preinstalled in the server come with power and signal cables attached If you replace any drives remember which cable is attached to which drive e When you install a drive make sure that one of the signal cable drive connectors is connected to the drive and that the connector at the other end of the signal cable is connected to the system board or a compatible adapter or controller that you have installed e When you route a cable make sure that it does not block the airflow to the rear of the drives or over the microprocessor or DIMMs The following cables are provided e Power cables Four wire power cables connect the drives to the power supply At the ends of these c
17. Subsystem All DIMMs The memory logging limit has been reached 1 Update the server firmware to the latest level Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Reseat the DIMMs and run the DSA memory test 3 Replace any DIMM that is indicated by a lit error LED Chapter 8 Troubleshooting 165 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Memory DIMM Configuration Error Error A DIMM configuration error Make sure that DIMMs are for All DIMMs on Memory Subsystem has occurred installed in the correct sequence All DIMMs and have the same size type speed and technology Memory uncorrectable error detected Error A memory uncorrectable 1 If the server failed the POST for DIMM One of the DIMMs on error has occurred memory test reseat the Memory Subsystem One of the DIMMs DIMME 2 Re
18. and place it on a static protective surface If you are instructed to return the microprocessor and fan sink follow all packaging instructions and use any packaging materials for shipping that are supplied to you 100 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Installing a microprocessor and fan sink To install the microprocessor complete the following steps 1 Touch the static protective package that contains the microprocessor to any unpainted metal surface on the server Then remove the microprocessor from the package Remove the protective cover tape or label from the surface of the microprocessor socket if any is present Rotate the release lever on the microprocessor socket to the fully open position Attention Make sure that the release lever on the microprocessor socket is in the fully open position before you insert the microprocessor in the socket Failure to do so might result in permanent damage to the microprocessor microprocessor socket and system board Carefully grasp the microprocessor and place the microprocessor into the microprocessor socket Note To maintain correct orientation between the microprocessor and the microprocessor socket during installation observe the following information e The microprocessor has two notches that are keyed to two tabs on the sides of the socket e A triangle shaped indicator on one corner of the micr
19. collected logs The information is collected into a file that you can send to Lenovo service and support Additionally you can view the information locally through a generated text report file You can also copy the log to a removable media and view the log from a Web browser For additional information about preboot diagnostics see the Hardware Maintenance Manual EasyStartup DVD The ThinkServer EasyStartup program guides you through the configuration of the hardware the RAID controller and the installation of the operating system and device drivers EasyManage DVD The ThinkServer EasyManage program helps you manage and administer your servers and clients through remote problem notification as well as monitoring and alerting Integrated network support The server comes with an integrated dual port Intel 82574L Gigabit Ethernet controller which supports connection to a 10 Mbps 100 Mbps or 1000 Mbps network For more information see Configuring the Gigabit Ethernet controller on page 122 Intelligent Platform Management Interface IPMI 2 0 8 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide The command line interface provides direct access to server management functions through the IPMI 2 0 protocol Use the command line interface to issue commands to control the server power view system information and identify the server You can also save one or more commands
20. connector H Ethernet connector 2 H Video connector 3 USB connectors 3 and 4 20 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Ethernet connector 1 SW1 NMI button B USB connectors 1 and 2 System board switches and jumpers The following illustration shows the switches and jumpers on the system board g A a Gl OE al mara PLL T Hyf Tr s x oy I fa AAA i a Onl 7 N N oO Q O amp O o Q _ Cg o L o ff o i E EA m eee za mermi esteem forced The following table describes the jumpers on the system board Table 3 System board jumpers Jumper number Jumper name Jumper setting JP1 Clear CMOS jumper e Pins 1 and 2 Keep CMOS data defau
21. latest level of firmware such as unified extensible firmware interface UEFI code vital product data VPD code device drivers and service processor firmware When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or restore the pre existing firmware from a diskette or CD image e UEFI code is stored in ROM on the system board e IMM firmware is stored in ROM on the baseboard management controller on the system board Ethernet firmware is stored in ROM on the Ethernet controller e ServeRAID firmware is stored in ROM on the SAS controller 122 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide e SAS firmware is stored in ROM on the integrated RAID controller on the system board e Major components contain vital product data VPD code You can select to update the VPD code during the UEFI code update procedure The following items are downloadable at http www lenovo com support e Diagnostic programs e IMM firmware e Ethernet firmware Using the EasyUpdate Firmware Updater tool ThinkServer EasyUpdate Firmware Updater is a software application that enables you to maintain your system firmware up to date and helps you avoid unnecessary outages Firmware Updater updates the server firmware in two steps by updating system and adapter firmware and updating hard dis
22. on page 44 for more information It is not necessary to remove these drives 6 If the server has hot swap power supplies remove the power supplies and the 7 T cage see Removing the hot swap power supply cage on page 87 7 Disconnect the front panel assembly cable from the system board and note the routing of the cable see System board internal connectors on page 19 for the location of the front panel connector 8 Press up on the release tab of the front panel assembly and pull the assembly toward the rear of the server then remove the front panel assembly from the chassis 9 If you are instructed to return the front panel assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the front panel assembly To install the front panel assembly complete the following steps Chapter 6 Installing and replacing customer replaceable units 83 oO SBN O Position the front end of the front panel assembly in the channel above drive bay 1 on the left side of the chassis Push the front panel assembly toward the front of the chassis until it clicks into place Reroute and connect the front panel assembly cable to the system board see System board internal connectors on page 19 for the location of the front panel connector If the server has hot swap power supplies install the power supply cage and Bs power supplies see
23. user ID 2 ValueMap CIM_ProtocolEndpoint ProtocollFType 3 IP address XXX XXX XXX XXX Attempting to 1 server 2 by user Info A user has used the IMM to No action information only 3 perform a power function on the server Security Userid 1 had 2 login Error A user has exceeded the 1 Make sure that the correct failures from WEB client at IP maximum number of login ID and password are address 3 unsuccessful login attempts being used 1 user ID 2 from a Web browser and has 2 H th i MaximumSuccessiveLoginFailures been prevented from logging 7 AVG ANS SYSE currently set to 5 in the firmware in for the lockout period administrator reset the login 3 IP address XXX XXX XXX XXX ID or password Security Login ID 1 had 2 login Error A user has exceeded the 1 Make sure that the correct failures from CLI at 3 maximum number of login ID and password are 1 user ID 2 unsuccessful login attempts being used MaximumSuccessiveLoginFailures from the command line 2 H th i currently set to 5 in the firmware interface and has been aerar S SyS 3 IP address XXX XXX XXX XXX prevented from logging in for adininisitater eset me login the lockout period IBEOF Password Remote access attempt failed Invalid Error A user has attempted to log 41 Make sure that the correct userid or password received Userid in from a Web browser by login ID and password are is 1
24. 1 1 CIM_ComputerSystem ElementName A PCI PERR has occurred Sensor One of PCI Err a QO e Check the extender card LEDs Reseat the affected adapters and riser card Update the server and adapter firmware UEFI and IMM Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Remove both adapters Replace the PCI Replace the extender card Trained service technician only Replace the system board A PCI SERR has occurred on system Error 1 1 CIM_ComputerSystem ElementName A PCI SERR has occurred Sensor One of PCI Err a NO ap Check the extender card LEDs Reseat the affected adapters and extender card Update the server and adapter firmware UEFI and IMM Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Remove both adapters Replace the PCI Replace the extender card Trained service technician only Replace the system board Chapter 8 Troubleshooting 169 Follow the suggested actions in the order in which they are listed in the Action column until the probl
25. 1 Platform Watchdog Timer expired Error A Platform Watchdog Timer 4 Reconfigure the watchdog for 2 Expired event has occurred timer to a higher value 1 OS Watchdog or Loader Watchdog 2 OS Watchdog or shen gabe es Loader Watchdog capensis RnaG is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system IMM Test Alert Generated by 1 Info A user has generated a test No action information only 1 user ID alert from the IMM Security Userid 1 had 2 login Error A user has exceeded the 1 Make sure that the correct failures from an SSH client at IP maximum number of login ID and password are address 3 unsuccessful login attempts being used 1 user ID 2 from SSH and has been gees 2 Have the system MaximumSuccessiveLoginFailures prevented from logging in for dministrat t the logi currently set to 5 in the firmware the lockout period oo i a e sogin 3 IP address XXX XXX XXX XXX Or Baers Diagnostic programs messages and error codes The diagnostic programs are the primary method of testing the major components of the server As you run the diagnostic programs text messages and error codes are displayed on the screen and are saved in the test log A diagnostic text message or error code indicates that a problem has been detected to determine what action you
26. 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Chapter 5 Installing and replacing optional devices This chapter provides detailed instructions for installing optional hardware devices in the server Installation guidelines Before you install optional devices read the following information e Read the safety information that begins on Working inside the server with the power on on page 30 Handling static sensitive devices on page 31 and the guidelines in this section This information will help you work safely e When you install your new server take the opportunity to download and apply the most recent firmware updates This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server do the following 1 Go to http www lenovo com support 2 Enter your product number machine type and model number or select Servers and Storage from the Select your product list 3 Select Servers and Storage from the Brand list 4 From Family list select ThinkServer TS200 and click Continue 5 Click Downloads and drivers to download firmware updates e Before you install optional hardware make sure that the server is working correctly If an operating system is installed start the server and make sure that the operating system starts If no operating system is installed m
27. CPU Error complex error for Processor CPU n Status has asserted n microprocessor number An SMBIOS uncorrectable CPU complex error has asserted 1 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Make sure that the installed microprocessors are compatible with each other Installing a lon page 101 for information about microprocessor requirements 3 Trained service technician only Reseat microprocessor n 4 Trained service technician only Replace microprocessor n n microprocessor number Chapter 8 Troubleshooting 155 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Sensor CPU n OverTemp has transitioned to critical from a less severe state n microprocessor number Error A sensor has changed to Critical state from a
28. Clear Configuration Clears the existing configuration 116 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide New Configuration Clears the existing configuration and lets you create a new configuration Add Configuration Retains the existing storage configuration and adds new drives to it this does not cause any data loss 3 Click Next 4 Select a configuration mode from the following options Custom Configuration In this mode you can control all attributes of the new storage configuration Auto Configuration and Redundancy This mode automatically creates an optimal RAID 1 or RAID 5 configuration providing data redundancy Auto Configuration without Redundancy This mode automatically created a non redundant RAID 0 configuration 5 Click Next to continue Viewing and changing adapter properties You can view information for one LSI SAS adapter at a time If your system has multiple LSI SAS adapters you can view information for a different adapter click Adapter Selection on the main view To view the properties for the currently selected adapter click Adapter Properties on the main WebBIOS screen Viewing and changing virtual disk properties On the WebBIOS main screen select a virtual disk from the list and click Virtual Disk The Properties panel displays the RAID level state size and stripe size The Policies panel lists the virtual disk policies that were
29. Ethernet Utility program from the Setup Utility To enable the Broadcom Gigabit Ethernet Utility program do the following 1 From the Setup Utility main menu select Devices and I O Ports and press Enter Select Enable Disable onboard devices and press Enter Select Ethernet and press Enter Select Enable and press Enter Exit to the main menu and select Save Settings a Fon Configuring the Gigabit Ethernet controller The Ethernet controllers are integrated on the system board They provides an interface for connecting to a 10 Mbps 100 Mbps or 1 Gbps network and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the network If the Ethernet ports in the server supports auto negotiation the controllers detect the data transfer rate 1OBASE T 100BASE TX or 1000BASE T and duplex mode full duplex or half duplex of the network and automatically operates at that rate and mode You do not have to set any jumpers or configure the controllers However you must install a device driver to enable the operating system to address the controllers For device drivers and information about configuring the Ethernet controllers see the Intel Hartwell 82574L Gigabit Ethernet Software CD that comes with the server Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site Go tolhitp vane anve On a d check for the
30. If you are installing a SAS or SATA device be sure to set the SAS or SATA ID for that device Optional internal or external USB diskette drives tape drives DVD ROM and multiburner drives are examples of removable media drives You can install removable media drives in bays 1 2 and 3 only The SATA removable media drives that you install in bay 1 connects to the SATA 4 connector on the system board and the drive in bay 2 connects to the SATA 5 connector on the system board To install a 3 5 inch drive in a 5 25 inch bay you must use the 5 25 inch conversion kit The electromagnetic interference EMI integrity and cooling of the server are protected by having all bays and PCI and PCI Express slots covered or occupied When you install a drive PCI or PCI Express adapter save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device See http www lenovo com thinkserver and click the Options tab for a list of supported options Removing a DVD drive To remove a DVD drive complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines Turn off the server and all attached devices then disconnect all power cords and external cables Unlock and remove the side cover see Removing the side cover on page 32 Remove the lower bezel and then remove the upper bezel see Removing the tw
31. Installing the hot swap power supply cage on page l Push the drives in bay 1 and bay 2 into the drive bays see Installing a DVD drive on page 45 for more information Install the upper bezel see Installing the upper bezel on page 37 Install the lower bezel see Installing the lower bezel on page 36 Install the side cover see Installing the side cover on page 33 Lock the side cover if you unlocked it during removal Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing the front USB connector assembly To remove the front USB connector assembly complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 29 Turn off the server and all attached devices then disconnect all power cords and external cables Unlock and remove the side cover see Removing the side cover on page 32 Remove the lower bezel and then remove the upper bezel see Removing the two piece bezel on page 34 Disconnect the front USB cable from the system board and note the routing of the cable see System board internal connectors on page 19 for the location of the front USB connector Press down and hold the release tab on the top of the front USB housing then tilt the top of the housing away from the chassis and lift the housing out of the opening in the chassis
32. LEDs Reseat all affected adapters and extender cards Update the PCI device firmware Remove the adapters from the extender card a Pp ON Replace the following components one at a time in the order shown restarting the server each time a Extender card b Trained service technician only System board 2011001 PCI X SERR Check the extender card LEDs Reseat all affected adapters and extender cards Update the PCI device firmware Remove the adapters from the extender card CO Nas Replace the following components one at a time in the order shown restarting the server each time a Extender card b Trained service technician only System board 2018001 PCI Express uncorrected or uncorrected error Check the extender card LEDs Reseat all affected adapters and extender cards Update the PCI device firmware Remove both adapters from the extender card OO Nos Replace the following components one at a time in the order shown restarting the server each time a Extender card b Trained service technician only System board 148 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Tra
33. TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Chapter 1 Introduction This Installation and User Guide is intended to use with your Lenovo ThinkServer TS200 Machine Types 6522 6523 6524 6525 6526 6528 6529 and 6530 server This document contains information about e Setting up and cabling the server e Starting and configuring the server e Installing options and replacing customer replaceable units CRUs e Solving problems The server comes with the ThinkServer EasyStartup DVD to help you configure the hardware install device drivers and install the operating system The server comes with a limited warranty For information about the terms of the warranty and getting service and assistance see the Warranty and Support Information document on the ThinkServer Documentation DVD To obtain up to date information about the server and other Lenovo products go to http www lenovo com thinkserver Record information about the server in the following table You will need this information when you register the server with Lenovo Product name ThinkServer TS200 Machine type 6522 6523 6524 6525 6526 6528 6529 and 6530 Model number Serial number The model number and serial number are on labels on the bottom of the server and on the front visible through the bezel as shown in the following illustration Lenovo 2009 Portions IBM Corp 2009 1
34. Varnostne informacije Lenovo 2009 Portions IBM Corp 2009 vii viii Antes de instalar este producto lea la informaci n de seguridad Las sakerhetsinformationen innan du installerar den har produkten Important Each caution and danger statement in this document is labeled with a number This number is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information book For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information book under Statement 1 Be sure to read all caution and danger statements in this document before you perform the procedures Read any additional safety information that comes with the server or optional device before you install the device ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard e Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to con
35. complete the following steps 1 Read the safety information that begins on page viil and Installation guidelines on page 29 2 Turn off the server and all attached devices then disconnect all power cords and external cables 3 Remove the lower bezel see Removing the two piece bezel on page 34 4 Pull the loops of the drive assembly that is to be removed toward each other then pull the assembly out of the bay 5 If you are instructed to return the drive assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Chapter 5 Installing and replacing optional devices 53 Installing a simple swap hard disk drive This procedure applies only to server models that have simple swap SATA hard disk drives Attention Simple swap hard disk drives are not hot swappable Disconnect all power from the server you remove or install a simple swap hard disk drive To install a simple swap hard disk drive complete the following steps 1 Touch the static protective package that contains the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface 2 Align the drive assembly with the guide rails in the bay 3 Pull the loops of the drive assembly toward each other then carefully slide the drive assembly into the drive bay until it clicks into place and release the loops
36. cover see Installing the side cover on page 33 4 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Note You must wait approximately 2 1 2 minutes after you connect the server power cord to an electrical outlet before the power control button becomes active 5 Start the Setup Utility and reset the configuration e Set the system date and time e Set the power on password e Reconfigure the server See Starting the Setup Utility on page 110 for details Removing and replacing FRUs Field replaceable units FRUs must be installed only by trained service technicians 90 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Removing a ServeRAID BR10 il controller To remove the ServeRAID BR10 il controller complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 29 Turn off the server and all attached devices then disconnect all power cords and external cables Note When you disconnect the power source from the server you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed Before you disconnect the power source make a note of which LEDs are lit including the LEDs that are lit on the operation information panel and LEDs inside the server on the system board Unlock and remove the side cov
37. described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some me
38. disk drive fan assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the hard disk drive fan assembly This procedure applies only to server models that have a hard disk drive fan assembly Attention e Replace a failed fan within 48 hours e To ensure proper cooling and airflow do not operate the server for more than 30 minutes with the side cover removed To install the hard disk drive fan assembly complete the following steps 1 Insert the hard disk drive fan assembly retaining tab over the right edge of the hard disk drive backplane then rotate the fan assembly toward the backplane Do not fully close the hard disk drive fan assembly 76 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide jus of Nw ri lan 4 75 N Release tabs Hard disk drive fan assembly Slot Route the hard disk drive signal and power cables through the slots on the edge of the hard disk drive fan assembly Make sure that the cables will not be pinched between the hard disk drive assembly and the hard disk drive backplane when the assembly is installed Rotate the hard disk drive fan assembly toward the backplane Align the right edge of the hard disk drive fan assembly and the right edge of the backplane Make sure the release tabs are fully en
39. from WEB browser at IP using an invalid login ID or being used O address 2 password 2 Have the system 1 user ID 2 IP address XXX XXX XXX XXX administrator reset the login ID or password 172 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Remote access attempt failed Invalid Error userid or password received Userid is 1 from TELNET client at IP address 2 1 user ID 2 IP address XXX XXX XXX XXX A user has attempted to log in from a Telnet session by using an invalid login ID or password oa Make sure that the correct login ID and password are being used Have the system administrator reset the login ID or password The Chassis Event Log CEL on Info system 1 cleared by user 2 1 CIM_ComputerSystem ElementName 2 user ID A user has cleared the IMM event log No action information only IMM reset was initiated by user 1 I
40. information about how to contact Lenovo Support of the safety statements used in the ThinkServer documentation Available on the ThinkServer Documentation DVD Available on the This document includes translations of all ThinkServer Documentation DVD Chapter 1 Introduction 3 4 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Chapter 2 Server setup roadmap The installation process varies depending on the configuration of the server when it was delivered In some cases the server is fully configured and just needs to be connected to power and the network and started In other cases the server needs to have hardware features installed requires hardware and firmware configuration and requires the operating system to be installed Table 1 Server setup roadmap Task Where to find information Unpack Chapter 3 What is included with your server on page 7 Install hardware Chapter 5 Installing and replacing optional devices on features Chapter 6 Installing and replacing customer replaceable units on Connect Ethernet cable Rear view on page 18 and power cords to network and power connectors Start the server to Turning on the server on page 26 verify operation Review UEFI settings __ Starting the Setup Utility on page 110 and customize as needed Configure RAID RAID controll
41. lock the side cover see Installing the side cover on page 33 5 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing an optional ServeRAID MR10i SAS SATA controller To remove a ServeRAID MR10i SAS SATA adapter complete the following steps 1 Read the safety information beginning on page vii and 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables Remove the side cover ceofriemouingithe ede cover ca page 32 3 Rotate the rear adapter retention bracket to the open unlocked position 4 Disconnect any cables connected to the adapter Attention To avoid breaking the retaining clips or damaging the ServeRAID MR10i adapter connector open and close the clips gently 5 Carefully grasp the end of the ServeRAID adapter and pull it out of the connector 6 If you are instructed to return the adapter follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing an optional ServeRAID MR10i SAS SATA controller The optional IBM ServeRAID MR10i SAS SATA controller can be installed in either PCI slot 1 or slot 2 on the system board The ServeRAID MR10i adapter is supported on hot swap server models only The IBM ServeRAID MR10i SAS SATA adapter enables integrated RAID levels 0 1 5 6 and 10 support capability on hot swap hard disk drives For configuration informa
42. notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available e Machine type and model e Serial numbers of our hardware products e Description of the problem e Exact working of any error messages e Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop notebook or server machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service 180 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service Such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty
43. of the power on LED are as follows Off AC power is not present or the power supply or the LED itself has failed Flashing rapidly 4 times per second The server is turned off and is not ready to be turned on The power control button is disabled This will last approximately 1 to 3 minutes Flashing slowly once per second The server is turned off and is ready to be turned on You can press the power control button to turn on the server Lit The server is turned on 16 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Fading on and off The server is in a reduced power state To wake the server press the power control button or use the IMM Web interface See Logging on to the Web interface on page 125 for information on logging on to the IMM Web interface Hard disk drive activity LED When this LED is flashing it indicates that a hard disk drive is in use System locator LED Use this LED to visually locate the server among other servers System information LED When this LED is lit it indicates that a noncritical event has occurred System error LED When this LED is lit it indicates that a system error has occurred USB 1 and 2 connectors Connect USB devices to these connectors DVD eject button Press this button to release a CD or DVD from the DVD drive Hard disk drive status LED On some server models each hot swap hard disk drive has a statu
44. of the Use of Certain Hazardous Substances In Electrical and Electronic Equipment EEE Turkiye EEE Yonetmeligine Uygunluk Beyani Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik E yalarda Bazi Zararl Maddelerin Kullan m n n Sinirlandirilmasina Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Recycling statements for Japan AROUPT TZ IbVICALT RH EIS EL A OAMV YL TIbIcDwT RROKBEED SRMERAGLCEVURRENSHSlS RRMWUELONE EKU ZRRRMWECUC Mie BET DRESD KARROSA ROKER RR MUBSs AEUR ZH A ENEY ES Efe HHT BARADHA BELICBOEERAANY AIVYVORWSEKLUBAIA BE 249 PC ERI YTI e HEZ SHHLTOES HMlCOW TIS SAFOURLIVIHALTC EE http www ibm com jp pc service recycle pcrecycle Efe MEEKI RE CHAAGEEROENYAYOA A FSI ES ANB Bie1t2003 10 B1 AKVYARZ KLCECK HMlCOUTIS UFO URLIEVPIHALTC LEEW http Awww ibm com jp pc service recycle personal Appendix B Notices 187 BSB eo GA ain RMB OOT RREOTUY bRRSICIMEOSSR MGEE OMERENTHES A REER E Eid ARE ERISE F OAMVU 1 Jibicd WTI lio THERLT CEL UFI LBHRRRORRULEBICOWT RBIs KRAEYVHBOVF ILBHOYVATL gt K FECMRVATSNTW EF TORET DBA SAOLFOREOCRGECSEAYSD WOKE DY FHORBY ECASCHAC ESL B BRRORRE NE BMAOAWBHZRRI DRI CE2 e 7 FERE CHMBAUBSELT SB WEWVOREOTRREEICSAUYSDELEREC HD amp U lt ERREUR ERE CRMC EEL EK RRBCCD 5S ARR M E L TAREE RREKET SLES MAB RAORH RIE CTRRLTC EEL Battery return program This prod
45. on page 19 for the location of the DIMM connectors Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector Note If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly inserted open the retaining clips remove the DIMM and then reinsert it 42 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide If you have other devices to install or remove do so now otherwise go to Completing the installation on page 67 Removing and installing internal drives See Specifications on page 10 for information about the types of drives that the server supports and other important information The following figure shows the locations of the drive bays H H in the server Chapter 5 Installing and replacing optional devices 43 The following notes describe the types of drives that the server supports and other information that you must consider when installing a drive Make sure that you have all the cables and other equipment that is specified in the documentation that comes with the drive Select the bay in which you want to install the drive Check the instructions that come with the drive to see whether you have to set any switches or jumpers on the drive
46. password you must type the administrator password to view the event logs Select System Event Logs and use one of the following procedures e To view the POST event log select POST Event Viewer e To view the system event log select System Event Log Viewing event logs without restarting the server If the server is not hung methods are available for you to view one or more event logs without having to restart the server If you have installed Portable or Installable Dynamic System Analysis DSA you can use it to view the system event log as the IPMI event log the IMM event log as the ASM event log or the merged DSA log You can also use DSA Preboot to view these logs although you must restart the server to use DSA Preboot To install Portable DSA Installable DSA or DSA Preboot or to download a DSA Preboot CD image go to http Awww lenovo com support and complete the following steps Note Changes are made periodically to the Lenovo Web site The actual procedure might vary slightly from what is described in this document 1 2 Go to http www lenovo com support Enter your product number machine type and model number or select Servers and Storage from the Select your product list From Family list select ThinkServer TS200 and click Continue Chapter 8 Troubleshooting 143 4 Click Downloads and drivers to download firmware updates If IPMItool is installed in the server you can use it to view the syste
47. port check the port label If the label contains an X the hub has an X port Determine whether the hub supports auto negotiation If it does not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub Check the Ethernet controller LEDs on the rear panel of the server These LEDs indicate whether there is a problem with the connector cable or hub The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub If the LED is off there might be a defective connector or cable or a problem with the hub The Ethernet transmit receive activity LED is lit when the Ethernet controller sends or receives data over the Ethernet network If the Ethernet transmit receive activity light is off make sure that the hub and network are operating and that the correct device drivers are installed Check the LAN activity LEDs on the rear of the server The LAN activity LED is lit when data is active on the Ethernet network If the LAN activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Check for operating system specific causes of the problem Make sure that the device drivers on the client and server are using the same protocol If the Ethernet controller still cannot connect to the network but the hardware appears to be working the network administrator must investigate other possible cau
48. pressed do the following 1 Make sure that the NMI button is not pressed 2 Replace the operator information panel cable 3 Replace the operator information panel A bus timeout has occurred on Error system 1 1 CIM_ComputerSystem ElementName A bus timeout has occurred 1 Remove the adapter from the PCI slot that is indicated by a lit LED 2 Replace the extender card 3 Remove all PCI adapters 4 Trained service technicians only Replace the system board A software NMI has occurred on Error system 1 1 CIM_ComputerSystem ElementName A software NMI has occurred 1 Check the device driver 2 Reinstall the device driver Chapter 8 Troubleshooting 157 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician The System 1 encountered a POST Error 1 CIM_ComputerSystem ElementName The System 1 encountered a POST Error 1 CIM_ComputerSystem ElementName Error Error A POST error has occurred Sensor ABR Status A POST error
49. server firmware offers several features including Unified Extensible Firmware Interface UEFI 2 1 compliance enhanced RAS capabilities and BIOS compatibility support UEFI replaces the basic input output system BIOS and defines a standard interface between the operating system platform firmware and external devices UEFl compliant servers are capable of starting UEFI compliant operating systems BIOS based operating systems and BIOS based adapters as well as UEFI compliant adapters Note The server does not support DOS Disk Operating System e Systems management capabilities The integrated management module IMM combines service processor functions video controller and remote presence function in a single chip The IMM provides advanced service processor control monitoring and alerting function If an environmental condition exceeds a threshold or if a system component fails the IMM lights LEDs to help you diagnose the problem records the error in the event log and alerts you to the problem The IMM also provides a virtual presence capability for remote server management capabilities The IMM provides remote server management through industry standard interfaces Intelligent Platform Management Interface IPMI version 2 0 Simple Network Management Protocol SNMP version 3 Common Information Model CIM Web browser Lenovo 2009 Portions IBM Corp 2009 7 Remote presence capability and blue screen capture The re
50. server models that have hot swap power supplies See Installing a non hot swap power supply on page 98 for information about the installation of a non hot swap power supply To install a hot swap power supply complete the following steps 1 Place the power supply into the bay guides Chapter 5 Installing and replacing optional devices 65 Release lever 2 Hot swap power supply 2 Using the handle push the power supply toward the front of the chassis until it locks into place 3 Connect one end of the power cord into the connector on the back of the power supply and connect the other end of the power cord into a properly grounded electrical outlet 4 Make sure that both the ac and dc power LEDs on the rear of the power supply are lit indicating that the power supply is operating correctly Installing a security rope clip To help prevent hardware theft you can add a security rope clip and cable to the server After you add the security cable make sure that it does not interfere with other cables that are connected to the server Before you begin obtain the following items A flat blade screwdriver An adjustable wrench A 19 mm 0 75 in rope clip or wire rope similar to National Manufacturing number 3230 stock number 176 735 Threaded nuts that fit the rope clip A security cable A lock such as a combination lock or padlock To install a rope clip E complete the following steps 1 Turn off t
51. step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A USB device does not work a Run USB diagnostics see Running the diagnostic programs on page 176 Make sure that The correct USB device driver is installed e The operating system supports USB devices A standard PS 2 keyboard or mouse is not connected to the server If it is a USB keyboard or mouse will not work during POST Make sure that the USB configuration optional devices are set correctly in the Setup Utility see Setup Utility menu choices on page 110 for more information If you are using a USB hub disconnect the USB device from the hub and connect it directly to the server Solving power problems Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition To diagnose a power problem use the following general procedure 1 Turn off the server and disconnect all ac power cords 140 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 2 3 4 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board
52. sure that the certificate a 2 Certificate Error the SSL Server SSL Client that you are importing is or SSL Trusted CA certificate correct that has been imported into 2 Twi itina th tificat the IMM The imported PA Te Peri Diener erent certificate must contain a again public key that corresponds to the key pair that was previously generated by the Generate a New Key and Certificate Signing Request link Ethernet Data Rate modified from 1 Info A user has modified the No action information only to 2 by user 3 1 CIM_EthernetPort Speed 2 CIM_EthernetPort Speed 3 user ID Ethernet port data rate 170 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide is solved trained service technician Follow the suggested actions in the order in which they are listed in the Action column until the problem See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a Ethernet Duplex setting modified Info from 1 to 2 by user 3 1 CIM_EthernetPort FullDuplex 2 CIM_EthernetPort FullDuplex 3 user ID A user has modified the Ethernet port duplex setting No action information onl
53. swap hard disk drive model Lenovo 2009 Portions IBM Corp 2009 15 2 Eeee Tee TeTeTeTe i 0 Coo00000000000000 I aaa a oOecnL O 00 oe 7 o oD J UY e vam a eA F PSAS gt GE Simple swap hard disk drive DVD drive activity LED green Front information panel Power on LED Power control button oSona pooma Hard disk drive activity LED System error LED USB 2 USB 1 DVD eject button DVD drive activity LED When this LED is lit it indicates that the DVD drive is in use System power LED When this LED is lit and not flashing it indicates that the server is turned on When this LED is flashing it indicates that the server is turned off and still connected to an ac power source When this LED is off it indicates that ac power is not present or the power supply or the LED itself has failed A system power LED is also on the rear of the server Power control button and power on LED Press this button to turn the server on and off manually or to wake the server from a reduced power state The states
54. system board 166 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Memory Logging Limit Reached for Error The memory logging limit 1 Update the server firmware to DIMM nStatus on Memory has been reached the latest level Subsystem DIMMnsStatus Important Some cluster n DIMM number solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Reseat the DIMMs and run the DSA memory test 3 Replace any DIMM that is indicated by a lit error LED Memory DIMM Configuration Error Error A DIMM configuration error Make sure that DIMMs are for DIMM n Status on Memory has occurred installed in the correct sequence Subsystem DIMM n Status and have the same size type n DIMM number speed and technology Sensor DIMM n Temp has Error A sen
55. that is to be removed Press and hold the blue release button on the side of the bay to release the drive then pull the drive out of the front of the server Remove the drive retainer clip from the side of the drive Save the clip to use when you install the replacement drive Chapter 5 Installing and replacing optional devices 47 EMC shield 2 Tape drive Drive retainer clip 9 If you are instructed to return the drive follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a tape drive To install a tape drive complete the following steps 1 If you are replacing a removed drive with a new drive make sure that e You have all the cables and other equipment that is specified in the documentation that comes with the new drive e You check the instructions that come with the new drive to determine whether you must set any switches or jumpers on the drive e You have removed the drive retainer clip on the side of the old drive and have it available for installation on the new drive 2 Read the safety information that begins on page vii and installation guidelines 3 Turn off the server and peripheral devices and disconnect the power cords and all external cables Unlock and remove the side cover see Installing the side cover on page 33 Remove the lower bezel see Installing the lower bezel on page 36 Remov
56. the installed operating system 6 Update the IMM firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Running the backup IMM main application Error The IMM has resorted to running the backup main application Update the IMM firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 174 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Please ensure that the IMM is Error flashed with the correct firmware The IMM is unable to match its firmware to the server The server does not support the installed
57. the server Removing a memory module To remove a dual inline memory module DIMM complete the following steps Read the safety information that begins on page viill and Installation guidelines 1 Turn off the server and all attached devices then disconnect all power cords Unlock and remove the side cover see Removing the side cover on page 32 Locate the DIMM connector that contains the DIMM that is to be replaced see System board internal connectors on page 19 for DIMM slot locations Attention To avoid breaking the DIMM retaining clips or damaging the DIMM connectors open and close the clips gently Carefully open the retaining clips on each end H of the DIMM connector and remove the DIMM f Chapter 5 Installing and replacing optional devices 37 6 If you are instructed to return the DIMM follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a memory module The following notes describe the types of dual inline memory modules DIMMs that the server supports and other information that you must consider when you install DIMMs see System board internal connectors on page 19 for the location of the DIMM connectors The server supports industry standard 1066 or 1333 MHz PC3 10600R 999 single rank or dual rank double data rate 3 DDR3 registered synchronous dynamic random access memory SDRAM d
58. then snap the drive retainer clip into the screw holes on the side of the drive 46 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 2 Do 10 Removing a tape Release buttons Drive retainer clip Push the drive into the bay Connect the power and signal cables to the drive Note Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and dual inline memory modules DIMMs Install the upper bezel see Installing the upper bezel on page 37 Install the lower bezel see Installing the lower bezel on page 36 Install and lock the side cover see Installing the side cover on page 33 Reconnect the external cables and power cords then turn on the attached devices and turn on the server drive To remove a tape drive complete the following steps 1 2 NOR W Read the safety information that begins on page vii and Installation guidelines on page 29 Turn off the server and peripheral devices and disconnect the power cords and all external cables Unlock and remove the side cover see Installing the side cover on page 33 Remove the lower bezel see Installing the lower bezel on page 36 Remove the upper bezel see Installing the upper bezel on page 37 Disconnect the power and signal cables from the drive
59. they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs e If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The number of serial ports that 4 Make sure that are identified by the operating Each port is assigned a unique address in the Setup Utility and none of the system is less than the number serial ports is disabled of installed serial ports e The serial port adapter if one is present is seated correctly 2 Reseat the serial port adapter 3 Replace the serial port adapter A serial device does not work 4 Make sure that e The device is compatible with the server e The serial port is enabled and is assigned a unique address e The device is connected to the correct connector 2 Reseat the following components a Failing serial device b Serial cable 3 Replace the following components one at a time in the order shown restarting the server each time a Failing serial device b Serial cable c Trained service technician only System board Chapter 8 Troubleshooting 139 Software problems Follow the suggested actions in the order in which they are listed in the Action column until the p
60. to return the adapter follow all packaging instructions and use any packaging materials for shipping that are supplied to you D 56 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Installing an adapter The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter Adapter that the server supports might vary depending on your server model To Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section If you must change the switch setting or jumper settings on the adapter follow the instructions that come with the adapter Read the documentation that comes with your operating system The server comes with the following adapter connectors or slots Slot 1 PCle2 x8 x8 x4 x1 25W Slot 2 PCle2 x8 x8 x4 x1 25W Slot 3 PCle2 x1 10W Slot 4 PCI 32bit 33MHz Slot 5 PCI 32bit 33MHz Some server models come with a ServeRAID BR10il SAS SATA RAID controller installed The ServeRAID BR10Oil controller enables integrated RAID levels 0 and level 1 You can install full length adapters that are included in the supported options list in slots 1 through 5 depending on your model The 32 bit slots 4 and 5 support 5 0 V keyed PCI adapters they do not support 3 3 V keyed adapters Universal adapters
61. to save the changes that you have made in the settings e Restore Settings Select this choice to cancel the changes that you have made in the settings and restore the previous settings e Load Default Settings Select this choice to cancel the changes that you have made in the settings and restore the factory settings e Exit Setup Select this choice to exit from the Setup Utility If you have not saved the changes that you have made in the settings you are asked whether you want to save the changes or exit without saving them From the User Security menu choice you can set change and delete a power on password and an administrator password The User Security choice is on the full Setup Utility menu only If you set only a power on password you must type the power on password to complete the system startup and to have access to the full Setup Utility menu An administrator password is intended to be used by a system administrator it limits access to the full Setup Utility menu If you set only an administrator password you do not have to type a password to complete the system startup but you must type the administrator password to access the Setup Utility menu If you set a power on password for a user and an administrator password for a system administrator you can type either password to complete the system startup A system administrator who types the administrator password has access to the full Setup Utility menu the system admi
62. 200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Chapter 7 Configuring the server The following configuration programs come with the server e Setup Utility The Setup Utility formerly called the Configuration Setup Utility program is part of the server firmware Use it to change the startup device sequence set the date and time and set passwords For information about using this program see Using the Setup Utility on page 110 e Boot Menu program The Boot Menu program is part of the server firmware Use it to override the startup sequence that is set in the Setup Utility and temporarily assign a device to be first in the startup sequence e Integrated management module Use the integrated management module IMM for configuration to update the firmware and sensor data record field replaceable unit SDR FRU data and to remotely manage a network For information about using the IMM see Using the Integrated Management Module on page 123 e Remote presence capability and blue screen capture The remote presence and blue screen capture feature are integrated into the integrated management module IMM These features allow you to access the network remotely and to mount or unmount drives or images on the client system For more information about how to enable the remote presence function see Using the remote presence capability and blue screen capture on page e Advance
63. 4 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Monitor problems Some monitors have their own self tests If you suspect a problem with your monitor see the documentation that comes with the monitor for instructions for testing and adjusting the monitor Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Testing the monitor 1 Make sure that the monitor cables are firmly connected 2 Try using a different monitor on the server or try using the monitor that is being tested on a different server 3 Run the diagnostic programs If the monitor passes the diagnostic programs the problem might be a video device driver 4 Trained service technician only Replace the system board The screen is blank 1 If the server is attached to a KVM switch bypass the KVM switch to eliminate it as a possible cause of the problem connect the monitor cable directly to the correct connector on the rear of the server 2 Make sure that e The server is turned on If there
64. 43 virtual media key installing 63 VRM failure LED 23 W Wake on LAN feature 27 Web interface obtaining IP address 125 Web site compatible options 38 Lenovo support 29 123 143 publication ordering 179 ServerProven list 38 55 support 179 working inside the server with the power on 30 198 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide lenovo Printed in USA
65. 84 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Wte Squeeze the spring clips on the sides of the front USB connector assembly and pull the assembly out of the back of the housing Carefully pull the front USB cable out of the opening in the chassis If you are instructed to return the front USB connector assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the front USB connector assembly To install the front USB connector assembly complete the following steps 1 ONO Carefully insert the front USB cable through the opening in the front of the J 9 NENEN Squeeze the spring clips on the sides of the front USB connector assembly and insert the assembly into the housing through the back of the housing Place the bottom edge of the housing into the bottom of the opening in the chassis then tilt the top of the housing into position until it clicks into place Reroute and connect the front USB cable to the front USB connector on the system board see System board internal connectors on page 19 for the location of the front USB connector Install the upper bezel see Installing the upper bezel on page 37 Install the lower bezel see Installing the lower bezel on page 36 Install the side cover
66. A controller 92 ServeRAID MR10is SAS SATA controller 94 simple swap backplate 78 simple swap drives 53 simple swap SATA drives 53 system board 104 tape drive 47 the fan sink retention module 104 upper bezel 36 rope clip installing for security 66 S safety information Statement 13 xiii Statement 15 xiv SAS or SATA hot swap drives installing 51 removing 49 SAS SATA controller installing 91 removing 91 SAS SATA hard disk drive backplane installing 82 removing 81 SATA simple swap drives installing 54 removing 53 scanning order for adapters 57 SCSI hot swap 12 SCSI Attached Disk Test 131 security rope clip 66 serial port problems 139 Serial Attached SCSI SAS backplane IDs for hot swap drives 50 serial connector 18 server power features 26 turning it off 28 server components 32 server configuration updating 109 server controls and indicator on the front 15 server firmware starting backup 123 server firmware UEFl compliant 7 server shutdown 28 ServeRAID 9 ServeRAID MR10i adapter 92 ServeRAID MR10i SAS SATA controller removing 92 ServeRAID MR10is adapter installing 94 ServeRAID MR10is SAS SATA controller removing 94 serviceability 12 Setup Utility menu choices 110 starting 110 using 110 shutting down the server 28 simple swap backplate installing 79 removing 78 simple swap drives installing 54 removing 53 Simple swap SATA drives cabling 55 software problems 140 specifications 10 standby 23 starti
67. ATA controller see page 91 Virtual media key see Removing the virtual media Key on page 62 e Microprocessor and fan sink see Removing the microprocessor and fan snk on page 99 DIMMs see Removing a memory module on page 37 Battery see Installing the battery on page 89 e SAS SATA controller see page 91 A ey ee Removing USE embeded rypersor fash deve lon page 61 n page 61 e The fan connector covers Remove the four screws that secure the fan sink retention module and fan sink mounting bracket to the system board then set the fan sink retention module fan sink mounting bracket and screws aside for use later Note Make sure that you observe the orientation of the fan sink retention module before you move it so that when you reinstall it you install it in the same orientation 104 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 9 Remove the eight screws seven in front and one in rear that secure the system board to the chassis 10 Slide the system board toward the front of the server to disengage the tabs on the fan sink mounting bracket from the slots on the bottom of the chassis then carefully lift the system board out of the server 11 Remove the fan connector covers from fan connectors 1 3 and 5 on the system board Then put the fan connector covers aside for use lat
68. D is blinking at a 1 Hz rate no action is necessary 2 Trained service technician only If the H8 heartbeat LED is not blinking replace the system board Power supply LEDs The following minimum configuration is required for the server to start e One microprocessor e One 1 GB DIMM e Power supply e Power cord e ServeRAID SAS SATA adapter e System board assembly The following illustration shows the location of the power supply LEDs 24 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide AC power LED DC power LED Fault LED Fault LED Power LED ESENE The following table describes the problems that are indicated by various combinations of the power supply LEDs and the power on LED on the front information panel and suggested actions to correct the detected problems Chapter 4 Server controls LEDs and power 25 Table 5 Power supply LEDs Power supply LEDs AC DC Error Description Action Notes Off Off Off No ac power to Check the ac power to the server This is a normal the server or a 2 Mak that th di condition when no problem with the os ai a f i sashes pele ac power is present ac power source a a POWE 3 Turn the server off and then turn the server back on 4 If the problem r
69. Guide Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 11 A CAUTION The following label indicates sharp edges corners or joints nearby Niz Ai Statement 12 A CAUTION The following label indicates a hot surface nearby A Statement 13 AA Safety Xiii DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch circuit protection requirements Refer to the information that is provided with your device for electrical specifications Statement 15 gt CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Statement 17 gt CAUTION The following label indicates moving parts nearby gt Statement 26 gt CAUTION Do not place any object on top of rack mounted devices Attention This product is suitable for use on an IT power distribution system whose maximum phase to phase voltage is 240 V under any distribution fault condition X V ThinkServer
70. I EMAAR o EREL EACE o CHIE MET SAUDER SAILE DEt SK WIM ORM MICH SIV TWET Remarque Cette marque s applique uniquement aux pays de l Union Europ enne et a la Norvege Appendix B Notices 185 L etiquette du syst me respecte la Directive europ enne 2002 96 EC en mati re de D chets des Equipements Electriques et Electroniques DEEE qui d termine les dispositions de retour et de recyclage applicables aux syst mes utilis s a travers Union europ enne Conform ment a la directive ladite tiquette pr cise que le produit sur lequel elle est appos e ne doit pas tre jet mais tre r cup r en fin de vie In accordance with the European WEEE Directive electrical and electronic equipment EEE is to be collected separately and to be reused recycled or recovered at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to customers for the return recycling and recovery of WEEE Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local Lenovo representative Particulate contamination Attention Airborne particulates includin
71. IMM firmware version Update the IMM firmware to a version that the server supports Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code IMM reset was caused by restoring Info default values The IMM has been reset because a user has restored the configuration to its default settings No action information only IMM clock has been set from NTP Info server 1 The IMM clock has been set to the date and time that is provided by the Network Time Protocol server No action information only SSL data in the IMM configuration Error data is invalid Clearing configuration data region and disabling SSL H25 There is a problem with the certificate that has been imported into the IMM The imported certificate must contain a public key that corresponds to the key pair that was previously generated through the Generate a New Key and Certificate Signing Request link a Make sure that the certificate that you are importing is correct 2 Try to import the certificate again Flash of 1 from 2 succeeded for Info user 3 1 CIM_ManagedElement ElementName 2 Web or LegacyCLl 3 user ID A user has successfully updated one of the following firmware components e IMM main application IMM boot
72. LSI Logic MPT Setup Utility For e ServeRAID BR10il controller In system firmware To access Use UEFI Setup Utility Press Ctrl C at the LSI prompt during startup Using the WebBIOS utility The WebBIOS configuration utility enables you to create and manage RAID configurations on LSI SAS controllers The WebBIOS utility resides in the SAS controller BIOS and operates independently of the operating system The WebBIOS utility provides a configuration wizard to guide you through the configuration of virtual disks and physical arrays Starting the WebBIOS utility Perform the following steps to start the WebBIOS utility and access the main menu Chapter 7 Configuring the server 115 1 After you turn on the power and when the computer is starting you are prompted to press Ctrl H when the following message is displayed Copyright LSI Logic Corporation Press lt Ctr1 gt lt H gt for WebBI0S 2 Select an adapter from the list 3 Click Start The main WebBIOS utility interface is displayed You can toggle between the physical view and logical view of the storage devices that are connected to the controller Click Physical View or Logical View on the menu in the left pane to change the view Main menu of the WebBIOS utility The main menu includes the following options Adapter Properties From this view you can display and modify the properties of the SAS adapter that is currently selected
73. POST event viewer to view the error messages in the POST event log System Event Log Select this choice to view the error messages in the system event log Clear System Event Log Select this choice to clear the system event log 112 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Passwords e User Security Select this choice to set change or clear passwords See Passwords for more information This choice is on the full and limited Setup Utility menu Set Power on Password Select this choice to set or change a power on password For more information see Power on password on page 114 Clear Power on Password Select this choice to clear a power on password For more information see Power on password on page 114 Set Administrator Password Select this choice to set or change an administrator password An administrator password is intended to be used by a system administrator it limits access to the full Setup Utility menu If an administrator password is set the full Setup Utility menu is available only if you type the administrator password at the password prompt For more information see Administrator password on page 114 Clear Administrator Password Select this choice to clear an administrator password For more information see Administrator password on page 114 e Save Settings Select this choice
74. R3 ECC dual rank 3 1 Registered 1066 quad rank DDR3 ECC 3 2 Registered 800 quad rank DDR3 ECC e The following table lists the maximum DIMM population using ranked RDIMM Table 10 Maximum memory population using ranked RDIMMs depending on your model Number of RDIMMs DIMM type DIMM size Total memory 6 single rank RDIMMs 1 GB 6 GB 6 single rank RDIMMs_ 2 GB 12 GB 6 dual rank RDIMMs 2 GB 12 GB 4 dual rank RDIMMs 4 GB 16 GB 4 quad rank RDIMMs 4 GB 16 GB 6 dual rank RDIMMs 4 GB 24 GB 4 quad rank RDIMMs 8 GB when 32 GB available e The following table lists the RDIMM memory population rule to optimize the system performance Table 11 RDIMMs population rule for dual channel symmetric mode DIMMs DIMMs DIMMs DIMMs DIMMs DIMMs connector 1 connector 2 connector 3 connector 4 connector 5 connector 6 populated empty empty empty empty empty populated empty empty populated empty empty populated populated empty populated populated empty populated populated populated populated populated populated See System board internal connectors on page 19 for the location of the DIMM connectors on the system board Attention Static electricity that is released to internal server components when the server is powered on might cause the server to stop which could result in the loss of data To avoid this potential problem alway
75. ROM e Server firmware e Diagnostics e Integrated service processor No action information only Flash of 1 from 2 failed for user Info 3 1 CIM_ManagedElement ElementName 2 Web or LegacyCLl 3 user ID An attempt to update a firmware component from the interface and IP address has failed Try to update the firmware again The Chassis Event Log CEL on Info system 1 is 75 full 1 CIM_ComputerSystem ElementName The IMM event log is 75 full When the log is full older log entries are replaced by newer ones To avoid losing older log entries save the log as a text file and clear the log Chapter 8 Troubleshooting 175 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician The Chassis Event Log CEL on Info The IMM event log is full To avoid losing older log entries system 1 is 100 full When the log is full older save the log as a text file and 1 CIM_ComputerSystem log entries are replaced by clear the log ElementName newer ones
76. Remove the optical drive and the PCI adapter Restart the server Reinstall each device one at a time starting the server each time to isolate the failing device Replace the failing device Trained service technician only Replace the system board Sensor Pwr Rail F Fault has transitioned to non recoverable Error A sensor has changed to Nonrecoverable state Turn off the server and disconnect it from power Remove the hard disk drives and the hard disk drive backplanes Restart the server Reinstall each device one at a time starting the server each time to isolate the failing device Replace the failing device Trained service technician only Replace the system board 162 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Sensor PS n Therm Fault has Error A sensor has changed to 1 Make sure that there are no transitioned to critical from a less Criti
77. S SATA controller When you have finished changing settings press Esc to exit from the program select Save to save the settings that you have changed Formatting a hard disk drive Low level formatting removes all data from the hard disk If there is data on the disk that you want to save back up the hard disk before you perform this procedure Note Before you format a hard disk make sure that the disk is not part of a mirrored pair To format a drive complete the following steps 1 2 3 From the list of adapters select the controller channel for the drive that you want to format and press Enter Select SAS Topology and press Enter Select Direct Attach Devices and press Enter 120 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 5 To highlight the drive that you want to format use the Up Arrow and Down Arrow keys To scroll left and right use the Left Arrow and Right Arrow keys or the End key Press Alt D To start the low level formatting operation select Format and press Enter Creating a RAID array of hard disk drives To create a RAID array of hard disk drives complete the following steps 1 w 6 7 From the list of adapters select the controller channel for the drives that you want to mirror Select RAID Properties Select the type of array that you want to create Use the arrow keys to highlight the first drive in the pair th
78. ST Watchdog Timer Value Select this choice to view or set the POST loader watchdog timer value Reboot System on NMI Enable or disable restarting the system whenever a nonmaskable interrupt NMI occurs Enabled is the default Commands on USB Interface Preference Select this choice to enable or disable the Ethernet over USB interface on IMM Chapter 7 Configuring the server 111 Network Configuration Select this choice to view the system management network interface port the IMM MAC address the current IMM IP address and host name define the static IMM IP address subnet mask and gateway address specify whether to use the static IP address or have DHCP assign the IMM IP address save the network changes Reset IMM to Defaults Select this choice to view or reset IMM to the default settings Adapters and UEFI Drivers Select this choice to view information about the adapters and drivers in the server that are compliant with UEFI 1 10 and UEFI 2 0 e Network Select this choice to view or configure the network options such as the iSCSI PXE and network devices There might be additional configuration choices for optional network devices that are compliant with UEFI 2 1 and later e Date and Time Select this choice to set the date and time in the server in 24 hour format hour minute second This choice is on the full Setup Utility menu only e Start Options Select this choice to view or boot to devices including the
79. Save Settings Run the Setup utility select Load Default Settings and save the settings Reseat the following components one at a time in the order shown restarting the server each time a Battery b Failing device if the device is a FRU it must be reseated by a trained service technician only Replace the following components one at a time in the order shown restarting the server each time a Battery b Failing device if the device is a FRU it must be replaced by a trained service technician only c Trained service technician only System board 3058004 Three boot failures Undo any recent system changes such as new settings or newly installed devices Make sure that the server is attached to a reliable power source Remove all hardware that is not listed on the ServerProven Web site Make sure that the operating system is not corrupted Run the Setup utility save the configuration and then restart the server 3108007 System configuration restored to default settings Information only This is message is usually associated with the CMOS battery clear event 3138002 Boot configuration error 1 Remove any recent configuration changes that you made in the Setup utility Run the Setup utility select Load Default Settings and save the settings 150 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the sug
80. Scan Devices From this view you can re scan the physical and virtual disks for any changes in the drive status or physical configuration Virtual Disks From this view you can display and modify the virtual disk properties delete virtual disks initialize disks and perform other tasks Physical Drives From this view you can view the physical drive properties create hot spare disks and perform other tasks Configuration Wizard Select this to start the Configuration Wizard and create a new storage configuration clear a configuration or add a new configuration Adapter Selection From this view you can select a different SAS adapter Then you can view information about the adapter and the drives connected to it or create a new configuration for the adapter Physical View or Logical View Select this to toggle between the Physical View and Logical View Events From this view you can display the system events in the Event Information page Exit Select this to exit the WebBIOS utility and continue with the system boot Creating a storage configuration using the Configuration Wizard Follow these steps to start create a storage configuration 1 Click Configuration Wizard to start the wizard 2 Select a configuration option Attention If you select Clear Configuration or New Configuration all existing data in the configuration is deleted Make a backup copy of any data that you want to keep before selecting these options
81. Select Boot Device is displayed press F12 If a bootable USB mass storage device is installed a submenu item USB Key Disk is displayed 4 Use the Up arrow and Down arrow keys to select an item from the Boot Selection Menu and press Enter The next time the server starts it returns to the startup sequence that is set in the Setup utility 114 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide RAID controllers The following table lists the various utilities available to configure RAID controllers before an operating system is installed Table 15 RAID utilities RAID configuration utility Description Location Where to find more information EasyStartup RAID configuration utility e For use with all factory supported RAID controllers e Automatically detects hardware and lists all supported RAID configurations e Configures one disk array per controller using all drives currently attached to the controller e Created a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers EasyStartup DVD ThinkServer EasyStartup program ion page 11 N MegaRAID BIOS Configuration Utility WebBIOS For e ServeRAID MR10i controller In system firmware To access Use UEFI Setup Utility Press Ctrl H at the WebBIOS prompt during startup Using the WebBIOS
82. Sensor Critical Int DIM Check the system event log Check the DIMM error LEDs Remove the failing DIMM from the system board Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Make sure that the installed DIMMs are supported and configured correctly Trained service technician only Replace the system board Chapter 8 Troubleshooting 159 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Sensor Sys Board Fault has transitioned to critical from a less severe state Error A sensor has changed to Critical state from a less severe state Check the system event log Check for an error LED on the system board Replace any failing device Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated c
83. Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site ip ww support meso codirector or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Lenovo product service A Lenovo HmARMAAAE fay feed 5 BAB AR 7 BRS a BS A BiItmMESRESBRARCHRTtABZ Ak A O800 000 700 Appendix A Getting help and technical assistance 181 182 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Appendix B Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently availabl
84. T error codes 145 event log 142 power problems 138 140 specifications 11 supply 10 power LED 16 power supply hot swap installing 65 removing 64 non hot swap installing 98 removing 96 power supply LEDs 24 power control button 16 power cord connector 18 power on LED 26 power on password setting 113 power on password 114 Preboot diagnostics program 8 problems CD ROM DVD ROM drive 129 DIMM 133 Ethernet controller 141 general 130 hard disk drive 130 IMM 152 intermittent 131 memory 133 microprocessor 134 monitor 135 mouse 132 optional devices 136 POST 145 power 138 140 serial port 139 software 140 undetermined 142 USB port 140 R RAID array creating 121 RAS features 12 rear view 18 redundant connection 9 196 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide reliability 12 remote presence feature functions 8 using 125 removing adapter 55 battery 89 CD drive 44 connector 62 cover 32 DIMMs 37 diskette drive 44 DVD drive 44 fan hard disk drive assembly 75 rear 73 fan sink 99 front USB connector assembly 84 front panel assembly 83 hot swap drives 49 hot swap power supply cage 87 hot swap SAS or SATA drives 49 hypervisor flash device 61 internal drives 43 lower bezel 34 memory modules 37 microprocessor 99 PCI card 59 power supply hot swap 64 non hot swap 96 SAS SATA controller 91 SAS SATA hard disk drive backplane 81 ServeRAID MR10i SAS SAT
85. ables are plastic connectors that can be attached to different drives these connectors vary in size Use either a four wire power cable or SATA power cable with SATA drives but do not use both at the same time use one or the other e Signal cables Signal cables are typically flat cables also called ribbon cables that connect SATA attached SATA and SAS to the system board Two or three types of signal cables come with the server SATA attached for optical drives The flat SATA attached signal cable has two connectors One of these connectors is attached to the optical drive and one is attached to one of the connectors on the system board Simple swap SATA Simple swap SATA models come with four SATA cables that are already connected to the system board and the backplate at the rear of the simple swap drive cage Hot swap SAS SATA Hot swap SAS SATA models come with one or two depending on the model data cables that connect the SAS SATA controller to the hot swap backplane The data cable provides inherent connectivity for the SAS or SATA drives that the server supports Therefore additional cabling is not required for these drives For more information about the requirements for SAS SATA cables and connecting SAS SATA devices see the documentation that comes with these devices See http www lenovo com thinkserver and click the Options tab for a list of supported options Removing an adapter To remove an adapte
86. aceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The server emits a continuous beep during POST indicating that the startup boot microprocessor is not working correctly 1 Correct any errors that are indicated by the system board LEDs see System board LEDs on page 22 Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size Trained service technician only Reseat microprocessor 1 Trained service technician only If there is no indication of which microprocessor has failed isolate the error by testing with one microprocessor at a time Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor 2 b VRM 2 c Trained service technician only System board Trained service technician only If multiple error codes indicate a microprocessor error reverse the locations of two microprocessors to determine whether the error is associated with a microprocessor or with a microprocessor socket e If the error is associated with a microprocessor replace the microprocessor e If the error is associated with a VRM replace the VRM e If the error is associated with a microprocessor socket replace the system board 13
87. ackplane to the drive cage TV 77H Lig N AAA LAs Locating pins Retaining tab Retaining latch Drive cage release tab 81 Chapter 6 Installing and replacing customer replaceable units 10 11 12 Tilt the top of the hard disk drive backplane away from the drive cage until it is clear of the locating pins Lift the SAS SATA hard disk drive backplane out of the lower lip on the drive cage and set it aside If you are instructed to return the SAS SATA hard disk drive backplane follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the SAS SATA hard disk drive backplane This procedure applies only to hot swap server models with a SAS SATA hard disk drive backplane installed on the back of the hard disk drive cage To install the hard disk drive backplane complete the following steps Place the bottom edge of the SAS SATA hard disk drive backplane in the lower lip of the drive cage Tilt the top of the SAS SATA hard disk drive backplane toward the drive cage and over the locating pins 1 j Joofrof o 4 5 Locating pins Retaining tab Retaining latch Drive cage release tab Install the two screws that secure the SAS SATA hard disk drive backplane to the drive cage Press and hold the retaining tab on top of the c
88. age then rotate the drive cage into the chassis until it locks into place Connect the power and signal cables to the hard disk drive backplane 82 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 6 Install the hard disk drive fan assembly onto the hard disk drive cage see Finsalng the hard disk drive fan assembly on page 76 7 Install the hot swap hard disk drives that you removed from the hard disk drive cage see Installing a hot swap hard disk drive on page 51 8 Install the lower bezel see Installing the lower bezel on page 36 9 Install the side cover see Installing the side cover on page 33 10 Lock the side cover if you unlocked it during removal 11 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing the front panel assembly To remove the front panel assembly complete the following steps 1 Read the safety information that begins on page ii and Installation guidelines on page 29 2 Turn off the server and all attached devices then disconnect all power cords and external cables 3 Unlock and remove the side cover see Removing the side cover on page 32 4 Remove the lower bezel and then remove the upper bezel see Removing the two piece bezel on page 34 5 Slide the drives in bay 1 and bay 2 forward slightly see Removing a DVD drive
89. age 142 The server does not turn off Determine whether you are using an Advanced Configuration and Power Interface ACPI or a non ACPI operating system If you are using a non ACPI operating system do the following a Press Ctrl Alt Delete b Turn off the server by pressing the power control button for 5 seconds c Restart the server d If the server fails POST and the power control button does not work disconnect the power cord for 20 seconds then reconnect the power cord and restart the server If the problem remains or if you are using an ACPl aware operating system suspect the system board 138 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The server unexpectedly shuts See Solving undetermined problems on page 142 down and the LEDs on the operator information panel are not lit Serial port problems Follow the suggested actions in the order in which
90. ake sure that a 19990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly refer to the Hardware Maintenance Manual for diagnostic information e Observe good housekeeping in the area where you are working Place removed covers and other parts in a safe place e If you must start the server while the cover is removed make sure that no one is near the server and that no tools or other objects have been left inside the server Do not attempt to lift an object that you think is too heavy for you If you have to lift a heavy object observe the following precautions Make sure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles e Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and other devices e Back up all important data before you make changes to disk drives e Have a small flat blade screwdriver available e To view the error LEDs on the system board and internal components leave the server connected to power e You do not have to turn off the server to install or replace hot swap fans redundant hot swap a
91. an use the blue screen capture to assist in determining the cause of the hang condition Obtaining the IP address for the Web interface access To access the Web interface and use the remote presence feature you need the IP address for the IMM You can obtain the IMM IP address through the Setup Utility To locate the IP address do the following 1 Turn on the server Note Approximately 3 minutes after the server is connected to ac power the power control button becomes active 2 When the prompt lt F1 gt Setup is displayed press F1 If you have set both a power on password and an administrator password you must type the administrator password to access the full Setup Utility menu From the Setup Utility main menu select System Settings On the next screen select Integrated Management Module On the next screen select Network Configuration Find the IP address and write it down Exit from the Setup Utility NDAP w Logging on to the Web interface To log on to the Web interface to use the remote presence functions complete the following steps 1 Open a Web browser and in the address or URL field type the IP address or host name of the IMM to which you want to connect Note The IMM defaults to DHCP If a DHCP host is not available the IMM assigns a static IP address of 192 168 70 125 Chapter 7 Configuring the server 125 2 On the Login page type the user name and password If you are using the IMM for the
92. and software inventory management and secure automated system management through a centralized console The ThinkServer EasyManage Agent enables other clients on the network to be managed by the centralized console The ThinkServer EasyManage Core Server is supported on Microsoft Windows Server 2008 32 bit products The ThinkServer EasyManage Agent is supported on 32 bit and 64 bit Windows Red Hat and SUSE operating systems Chapter 3 What is included with your server 11 Reliability availability and serviceability Three important server design features are reliability availability and serviceability RAS The RAS features help to ensure the integrity of the data that is stored on the server the availability of the server when you need it and the ease with which you can diagnose and correct problems The server has the following RAS features Advanced Configuration and Power Interface ACPI Advanced Desktop Management Interface DMI features Automatic error retry or recovery Automatic memory downsizing on error detection Automatic restart on nonmaskable interrupt NMI Automatic Server Restart ASR logic supporting a system restart when the operating system becomes unresponsive Automatic server restart after a power failure based on the UEFI setting Availability of microcode level Automatic BIOS Recovery ABR Built in menu driven setup system configuration and redundant array of independent disks RAID configura
93. ands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module 184 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Lenovo makes no representation or warranties regarding non Lenovo products and services including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties Some software might differ from its retail version if available and might not include user manuals or all program functionality Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners
94. anual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 0010002 Microprocessor not supported 1 Reseat the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor 1 b Trained service technician only Microprocessor 2 if one is installed 2 Trained service technician only Remove microprocessor 2 and restart the server 3 Trained service technician only Remove microprocessor 1 and install microprocessor 2 in the microprocessor 1 connector Restart the server If the error is corrected microprocessor 1 is bad and must be replaced 4 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor 1 b Trained service technician only Microprocessor 2 c Trained service technician only System board 0011000 Invalid microprocessor type 1 Update the firmware see Updating the firmware on page 122 2 Trained service technician only Remove and replace the affected microprocessor error LED is lit with a supported type Chapter 8 Troubleshooting 145 Follow the sug
95. apter Make sure that the ServeRAID MR10is SAS SATA adapter is cabled 7 Rotate the rear adapter retention bracket to the closed locked position 8 Install the side cover see Installing the side cover on page 33 9 Lock the side cover 10 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing a non hot swap power supply This procedure applies only to server models that have a non hot swap power supply See Removing the hot swap power supply cage on page 87 for information about the removal of a hot swap power supply When you remove or install a non hot swap power supply observe the following precautions Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician 96 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide To remove a non hot swap power supply complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 29 2 Turn off the server and all attached devices then disconnect all power cords and external cabl
96. ard disk drives and backplane are connected to channel A This table applies only to server models that support four hard disk drives 50 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Table 13 IDs of the hot swap drives models with four drive bays Drive bay ID 4 0 5 1 6 2 7 3 Installing a hot swap hard disk drive This procedure applies only to server models that have hot swap hard disk drives Before you install a hot swap hard disk drive read the following information e The hot swap drives must be either all SAS hard disk drives or all SATA hard disk drives the two types cannot be combined e Inspect the drive tray for signs of damage e To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay You do not have to turn off the server to install hot swap drives in the hot swap drive bays See Removing and installing internal drives on page 43 for additional information To install a hot swap hard disk drive based on your model complete the following steps Chapter 5 Installing and replacing optional devices 51 1 Touch the static protective package that contains the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface 2 Make sure t
97. are supported in slots 4 and 5 if they are universally keyed The server scans PCI Express Gen 2 x8 x8 slot 1 PCI Express Gen 2 x8 x8 slot 2 PCI Express Gen 2 x4 x4 slot 3 and PCI slots 4 and 5 to assign system resources Then the server starts the PCI devices in the following order if you have not changed the default startup sequence PCI Express Gen 2 x8 x8 slot 1 PCI Express Gen 2 x8 x8 slot 2 PCI Express Gen 2 x4 x4 slot 3 PCI slot 4 and PCI slot 5 See http www lenovo com thinkserver and click the Options tab for a list of supported options install an adapter complete the following steps Note Static electricity that is released to internal server components when the server is powered on might cause the server to stop which might result in the loss of str data To avoid this potential problem always use an electrostatic discharge wrist ap or other grounding system when you work inside the server with the power on 1 Read the safety information that begins on page viiland Installation guidelines on page 29 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the side cover See Removing the side cover on page 32 Follow the cabling instructions if any that come with the adapter Route the adapter cables before you install the adapter Follow the instructions that come with the adapter to set jumpers or switches if any
98. as a text file and run the file as a script Large data storage capacity and hot swap capability Some hot swap server models support four 3 5 inch hot swap hard disk drives With the hot swap feature you can add remove or replace hard disk drives without turning off the server Large system memory capacity The server supports up to 32 GB of system memory when registered DIMMs are installed The server supports up to 16 GB of memory when unbuffered DIMMs are installed The memory controller supports error correcting code ECC and non error correcting code for up to 6 industry standard PC3 8500 or PC3 10600R 999 single rank or dual rank 1066 and 1333 MHz DDR3 third generation double data rate registered and unbuffered synchronous dynamic random access memory SDRAM dual inline memory modules DIMMs Redundant connection The addition of an optional network interface card NIC provides a failover capability to a redundant Ethernet connection If a problem occurs with the primary Ethernet connection all Ethernet traffic that is associated with the primary connection is automatically switched to the redundant NIC If the applicable device drivers are installed this switching occurs without data loss and without user intervention High performance graphics controller The server comes with an onboard high performance graphics controller that supports high resolutions and includes many performance enhancing features for the op
99. asurements may have been Lenovo 2009 Portions IBM Corp 2009 183 Trademarks estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Lenovo logo ThinkServer The following terms are trademarks of International Business Machines Corporation in the United States other countries or both IBM ServeRAID Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Linux is a registered trademark of Linus Torvalds in the United States other countries or both Red Hat the Red Hat Shadow Man logo and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB st
100. ately 5 seconds after the server is connected to ac power one or more fans might start running to provide cooling while the server is connected to power and the power on button LED flashes quickly Approximately 1 to 3 minutes after 26 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide the server is connected to ac power the power control button becomes active the power on LED flashes slowly You can turn on the server by pressing the power control button The server can also be turned on in any of the following ways e If a power failure occurs while the server is turned on the server will restart automatically when power is restored e If your operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the server Note When 4 GB or more of memory physical or logical is installed some memory is reserved for various system resources and is unavailable to the operating system The amount of memory that is reserved for system resources depends on the operating system the configuration of the server and the configured peripheral component interconnect PCI devices Chapter 4 Server controls LEDs and power 27 Turning off the server When you turn off the server and leave it connected to ac power the server can respond to requests to the service processor such as a remote request to turn on the server While the server remains connected to ac pow
101. ation After ThinkServer EasyManage is installed enable Security and Patch Manager to obtain the LANDesk 8 8 Software Updates In the console application click Help gt LANDesk gt Security Updates for a guide to configuring Security and Patch Manager Install Adobe Flash Player 9 if you plan to use the Management Console functions from the same server on which the Core Server is installed You can obtain Adobe Flash Player 9 from the Adobe Web site http www adobe com products flashplayer Installing Windows 2008 32 bit components To install the Windows Server 2008 32 bit components necessary for a ThinkServer EasyManage core server installation complete the steps in this section Installing Web Server Role IIS To install the Web Server Role IIS do the following 1 2 3 4 Click Start gt Server Manager Under Roles Summary click Add Roles The Add Roles wizard appears Click Next Select the checkbox next to Web Server IIS A dialog box displays the additional features that are required Click Add Required Features then click Next In the list of additional role services that can be installed ensure that the follow are checked e HTTP Redirection e Static Content Chapter 7 Configuring the server 127 ASP NET e ASP e CGI e Server Side Includes e Windows Authentication IIS 6 Metabase Compatibility Note When you select ASP Net or ASP a dialog box displays the additional role s
102. ature Server on 10 C to 35 C 50 0 F to 95 0 F altitude 0 to 914 4 m 3000 ft Server on 10 C to 32 C 50 0 F to 89 6 F altitude 914 4 m 3000 ft to 2133 6 m 7000 0 ft Server off 10 C to 43 C 50 F to 109 4 F maximum altitude 2133 6 m 7000 0 ft Shipping 40 C to 60 C 104 F to 140 F Humidity Server on 8 to 80 Server off 8 to 80 Particulate contamination Attention Airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server Video controller integrated into IMM e Matrox G200 e Compatible with SVGA and VGA 128 MB SDRAM video memory Note The maximum video resolution is 1280 x 1024 Size e Height 448 mm 17 63 inches e Depth 483 mm 19 01 inches e Width 265 mm 10 43 inches e Maximum weight 20 8 kg 45 86 Ib when fully configured Heat output Approximate heat output e Minimum configuration 630 BTU per hour 185 watts e Maximum configuration 1784 BTU per hour 523 watts Electrical input Sine wave input 50 60 Hz required Input voltage low range Minimum 100 V ac Maximum 127 V ac e Input voltage high range Minimum 200 V ac Maximum 240 V ac e Input kilovolt amperes kVA approximately Minimum 0 102 kVA Maximum 0 55 kVA Notes hs Power consumption and hea
103. ble during the warranty period e Problem determination Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs available that apply to your hardware These items are not covered by the warranty e Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts e Identification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of service and support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the safety and warranty information provided with your computer Note Phone numbers are subject to change without
104. board 158 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician A Uncorrectable Bus Error has occurred on system 1 1 CIM_ComputerSystem ElementName Error A bus uncorrectable error has occurred Sensor Critical Int CPU a Check the system event log Check the microprocessor error LEDs Remove the failing microprocessor from the system board Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Make sure that the two microprocessors are matching Trained service technician only Replace the system board A Uncorrectable Bus Error has occurred on system 1 1 CIM_ComputerSystem ElementName Error A bus uncorrectable error has occurred
105. c power supplies or hot plug Universal Serial Bus USB Lenovo 2009 Portions IBM Corp 2009 29 devices However you must turn off the server before performing any steps that involve removing or installing adapter cables or non hot swap optional devices or components Blue on a component indicates touch points where you can grip the component to remove it from or install it in the server open or close a latch and so on Orange on a component or an orange label on or near a component indicates that the component can be hot swapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component When you are finished working on the server reinstall all safety shields guards labels and ground wires For a list of supported optional devices for the server see http www lenovo com thinkserver When working inside the server you might find some tasks easier if you lay the server on its side System reliability guidelines To help ensure proper cooling and system reliability make sure that the following requirements are met Each of the drive bays has a drive or an electromagnetic compatibili
106. cables and power cords then turn on the attached devices and turn on the server Removing the two piece bezel When you work with some devices such as drives in bays 1 through 7 see page 43 you must first remove the two piece bezel to access the devices Note e Before you remove the upper bezel you must unlock and remove the side cover and remove the lower bezel e If you are removing only the lower bezel you do not have to remove the side cover However the side cover must be unlocked To remove the two piece bezel complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 29 2 Unlock the side cover 3 Remove the side cover see Removing the side cover on page 32 4 Press the round blue release button on the right side of the lower bezel and tilt the lower bezel forward to disengage it from the chassis 34 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 5 Lift the lower bezel to disengage the two bottom tabs from the chassis Set the lower bezel aside Chapter 5 Installing and replacing optional devices 35 6 Carefully pull the two bezel clips on the left side of the upper bezel away from the chassis then rotate the upper bezel to the right side of the server to disengage the two right side tabs from the chassis Set the upper bezel aside
107. cal state from a less obstructions such as bundled severe state severe state cables to the airflow from the n power supply number power supply fan 2 Replace power supply n n power supply number Sensor PS n 12 V OV Fault has Error A sensor has changed to 1 Check the power supply LED transitioned to non recoverable Nonrecoverable state 2 Remove th wer supdiies n power supply number pen nie TME POWST SUPRISES 3 Replace power supply n 4 Trained service technician only Replace the system board n power supply number Sensor PS n 12 V UV Fault has Error A sensor has changed to 1 Check the power supply LED transitioned to non recoverable Nonrecoverable state 2 Remove the power supplies 3 Replace power supply n 4 Trained service technician only Replace the system board n power supply number Sensor PS n 12 V OC Fault has Error A sensor has changed to 1 Check the power supply LED transitioned to non recoverable Nonrecoverable state f 2 Remove the power supplies n power supply number 3 Replace power supply n 4 Trained service technician only Replace the system board n power supply number Sensor PS n VCO Fault has Error A sensor has changed to 1 Check the power supply LED transitioned to non recoverable Nonrecoverable state 2 Replace the failing power n power supply number supply n power supply number Redundancy Power Unit has been Error Redundancy has b
108. ce microprocessor n n microprocessor number Chapter 8 Troubleshooting 153 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician An Over Temperature Condition has been detected on the Processor CPU nStatus n microprocessor number Error An overtemperature condition has occurred for microprocessor n n microprocessor number Make sure that the fans are operating that there are no obstructions to the airflow that the air baffle is in place and correctly installed and that the server cover is installed and completely closed Make sure that the heat sink for microprocessor n is installed correctly Trained service technician only Replace microprocessor n n microprocessor number The Processor CPU n Status has Failed with FRB1 BIST condition n microprocessor number Error A processor failed FRB1 BIST condition has occurred f Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code
109. chassis then rotate the cover up to the chassis and then press down on the cover release latch and push the cover completely closed until it latches securely into place 3 Press down on the cover release latch and close the cover to secure it in place 4 Lock H the side cover Note When you lock the server side cover it locks both the cover and the bezel 70 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Connecting the cables Attention To prevent damage to equipment connect the power cords last If the server cables and connector panel have color coded connections match the color of the cable end with the color of the connector For example match a blue cable end with a blue panel connector a red cable end with a red connector and so on See Rear view on page 18 for an illustration of the input output I O connectors on the rear of the server Updating the server configuration When you start the server for the first time after you add or remove a device you might receive a message that the configuration has changed The Setup Utility starts automatically so that you can save the new configuration settings For more information see Chapter 7 Configuring the server on page 109 Some optional devices have device drivers that you must install For information about installing device drivers see the documentation that comes with each device The s
110. ct all power cords and external cables Ba and remove the side cover see Removing the side cover on page i Remove the lower bezel see Removing the two piece bezel on page 34 Remove the simple swap hard disk drives that are installed in the hard disk drive cage see Removing a simple swap hard disk drive on page 53 Remove the hard disk drive fan assembly from the hard disk drive cage see Removing the hard disk drive fan assembly on page 73 Disconnect the power cable from the simple swap backplate Disconnect the signal cable from the system board Press and hold the drive cage release tab then rotate the drive cage out of the chassis until the retaining tab on top of the cage locks into place Lift up on the retaining latch at the top of the drive cage then tilt the top of the simple swap backplate away from the drive cage until it is clear of the locating pins 78 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Cc N AAAA ANNIN Retaining tab H Drive cage release tab Locating pins 4 Simple swap backplate Bi Retaining latch 11 Lift the simple swap backplate out of the lower lip on the drive cage and set it aside 12 If you are instructed to return the simple swap backplate follow all packaging instructions and use any packaging materials for shipping that are supplie
111. ct the external cables and power cords then turn on the attached devices and turn on the server Removing a USB embedded hypervisor flash device To remove the virtual media key complete the following steps 1 o Read the safety information that begins on page vii and Installation guidelines Turn off the server and peripheral devices and disconnect all power cords Unlock and remove the side cover see Removing the side cover on page 32 Unlock the USB retaining latch by squeezing the two retaining clips toward each other Then lift up the bracket cover Grasp the flash device and pull to remove it from the connector Press down on the retaining latch to return it to the original position If you are instructed to return the flash device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a USB embedded hypervisor flash device To install the virtual media key complete the following steps 1 Read the safety information that begins on page viiland Installation guidelines Turn off the server and all attached devices then disconnect all power cords Unlock and remove the side cover see Removing the side cover on page i Unlock the USB retaining latch by squeezing the two retaining clips toward each other Chapter 5 Installing and replacing optional devices 61 5 Align the flash device with the connector on the syst
112. ctions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The amount of system memory that is displayed is less than the amount of installed physical memory ile Make sure that e No error LEDs are lit on the operator information panel or on the DIMM e Memory mirroring does not account for the discrepancy e The memory modules are seated correctly e You have installed the correct type of memory e If you changed the memory you updated the memory configuration in the Setup Utility All banks of memory are enabled The server might have automatically disabled a memory bank when it detected a problem or a memory bank might have been manually disabled Check the POST event log for DIMM error messages e If a DIMM was disabled by a systems management interrupt SMI replace the DIMM e If a DIMM was disabled by the user or by POST run the Setup Utility and enable the DIMM Run memory diagnostics see Diagnostic programs messages and error codes in the Hardware Maintenance Manual Make sure that there is no memory mismatch whe
113. d Settings Utility ASU program Use this program as an alternative to the Setup Utility for modifying UEFI settings and IMM settings Use the ASU program online or out of band to modify UEFI settings from the command line without the need to restart the server to access the Setup Utility For more information about using this program see Advanced Settings Utility program on page 126 e Ethernet controller configuration For information about configuring the Ethernet controller see Configuring the Gigabit Ethernet controller on page 122 e LSI Configuration Utility program Use the LSI Configuration Utility program to configure the integrated SAS SATA controller with RAID capabilities and the devices that are attached to it For information about using this program see Using LSI Configuration Utility program on page 119 The following table lists the different server configurations and the applications that are available for configuring and managing RAID arrays Table 14 Server configurations and applications for configuring and managing RAID arrays Server configuration RAID array configuration before operating system is installed RAID array management after operating system is installed ServeRAID BR10il v2 LSI Utility invoked from the Setup Utility MegaRAID Storage Manager for monitoring storage only Lenovo 2009 Portions IBM Corp 2009 109 Table 14 Serve
114. d assembly 4 Turn on the server If the problem remains suspect the following components in the following order Power supply Power supply cage Memory Microprocessor System board eo2oo0p If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter suspect the adapter if the problem recurs when you replace the adapter with a different one suspect the system board or extender card If you suspect a networking problem and the server passes all the system tests suspect a network cabling problem that is external to the server Error codes and messages are displayed in the following types of event logs e POST event log This log contains the three most recent error codes and messages that were generated during POST You can view the POST event log through the Setup Utility 142 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide System event log This log contains all IMM POST and system management interrupt SMI events You can view the system event log through the Setup Utility and through the Dynamic System Analysis DSA program as the IPMI event log The system event log is limited in size When it is full new entries will not overwrite existing entries therefore you must periodically save and then clear the system event log through the Setup Utility when the IMM logs an event that indicates that
115. d detected devices e Selectable partition size and file system e Support for multiple operating systems e Installs the operating system and device drivers in an unattended mode to save time e Creates a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster Before you use the EasyStartup DVD Functionality and supported operating systems can vary with different versions of the EasyStartup program To learn more about the version you have do the following 1 Insert the ThinkServer EasyStartup DVD and restart the server 2 Advance to the Home screen 3 Click Compatability notes The compatability notes feature provides detailed information about the RAID controllers operating systems and server configurations supported by that version of the EasyStartup program 4 Click User Guide The User Guide provides an overview of the various functions provided by that version of the EasyStartup program Before using the EasyStartup program to install an operating system make sure any external storage devices and fiber channels are configured correctly Setup and configuration When you start the ThinkServer EasyStartup DVD you will be prompted for the following e Select the language in which you want to view the program e Select the language of the keyboard you will be using with the program Note The following language keyboards are supported English French G
116. d disk drive fan assembly complete the following steps 1 2 Read the safety information that begins on page viiland Installation guidelines Turn off the server and all attached devices then disconnect all power cords and external cables Unlock and remove the side cover see Removing the side cover on page b2 Rotate the rear adapter retention bracket to the open unlocked position Disconnect the hard disk drive fan assembly cable from the system board making a note of the cable was connected to the hard disk drive fan connector for later installation Remove the lower bezel see Removing the two piece bezel on page 34 Remove the hard disk drives Lift up and hold the drive cage release tab then rotate the drive cage out of the chassis until the retaining tab on top of the cage locks into place Drive cage release tab Hard disk drive cage Chapter 6 Installing and replacing customer replaceable units 75 9 Pull out on the hard disk drive fan assembly release tabs then rotate the assembly away from the drive cage slightly fata i Release tabs 2 Hard disk drive fan assembly Slot 10 Remove the cable from the slot on the hard disk drive fan assembly then rotate the assembly away from the drive cage and remove the assembly from the drive cage 11 If you are instructed to return the hard
117. d service technician Symptom Action The monitor has screen jitter or the screen image is wavy unreadable rolling or distorted 1 If the monitor self tests show that the monitor is working correctly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 in 2 Reseat the monitor 3 Replace the following components one at a time in the order shown restarting the server each time a Monitor b Trained service technician only System board Wrong characters appear on the 4_ if the wrong language is displayed update the server firmware with the correct screen language soe Updating the frmware on page 122 2 Reseat the monitor 3 Replace the following components one at a time in the order shown restarting the server each time a Monitor b Trained service technician only System board Optional device problems Follow the suggested actions in the order i
118. d to you Installing the simple swap backplate This procedure applies only to server models with the simple swap SATA backplate installed on the back of the hard disk drive cage To install the simple swap backplate complete the following steps 1 Position the bottom edge of the simple swap backplate on the lower lip of the drive cage 79 Chapter 6 Installing and replacing customer replaceable units M rm OOT Y Vr Retaining tab H Drive cage release tab Locating pins 4 Simple swap backplate H Retaining latch 2 Tilt the top of the simple swap backplate toward the drive cage and over the locating pins until the retaining latch is engaged securely 3 Press and hold the retaining tab on top of the cage then rotate the drive cage into the chassis until it locks into place 4 Connect the signal cables to the system board see System board internal nea a ialior the location of the Serial ATA drive connectors 5 Connect the power cables to the simple swap backplate 6 Install the hard disk drive fan assembly on the hard disk drive cage see Finsalng the hard disk drive fan assembly on page 76 7 Install the simple swap hard disk drives that you removed from the hard disk drive cage see 8 Install the lower bezel see Installing the lower bezel on page 36 9 Install the side cover see Installing the side cover on page 33 10 Loc
119. de 177 errors continued messages diagnostic 176 Ethernet controller configuring 122 controller troubleshooting 141 high performance modes 122 integrated on system board 122 modes 122 Ethernet connectors 18 Ethernet controller configuring 122 event logs 142 expansion bays 10 expansion slots 58 F fan hard disk drive assembly installing 76 removing 75 rear installing 74 removing 73 fan sink installing 101 removing 99 fan sink retention module removing 104 fans size 11 weight 11 FCC Class A notice 189 features 10 remote presence 125 features and technologies 7 firmware updates 123 firmware UEFl compliant 7 firmware updating 122 formatting hard disk drive 120 front USB connector assembly installing 85 removing 84 front panel assembly installing 83 removing 83 front controls and indicators 15 G gaseous contamination 11 186 general problems 130 getting help 179 gigabit Ethernet controller configuring 122 gloss statement Germany 189 grease thermal 102 194 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide H H8 heartbeat LED 24 handling static sensitive devices 31 hard disk drive diagnostic tests types of 131 formatting 120 problems 130 status LED 17 hard disk drives hot swap SAS or SATA installing 51 hot swap SAS or SATA removing 49 simple swap SATA installing 54 simple swap SATA removing 53 hard disk drive activity LED 17
120. defined when the storage configuration was created To change any of these policies select a policy from the menu and click Change The Operations panel lists operations that can be performed on the virtual disk Select the operation and click Go Then choose from the following operations e Select Del to delete this virtual disk e Select Locate and the LEDs flash on the physical drives used by this virtual disk e Select Fast or Slow to initialize this virtual disk Attention Before you run an initialization back up any data on the virtual disk that you want to save All data on the virtual disk is lost when you initialize it Using the ThinkServer EasyStartup program The ThinkServer EasyStartup DVD simplifies the process of configuring your RAID controllers and installing an operating system The program works in conjunction with your Windows or Linux operating system installation disc to automate the process of installing the operating systems and associated device drivers If you did not receive an ThinkServer EasyStartup DVD with your server you can download an image from the Lenovo Support Web site at http www lenovo com suppor Chapter 7 Configuring the server 117 The EasyStartup program has the following features e Self booting DVD e Easy to use language selectable interface e Integrated help system e Automatic hardware detection e RAID configuration utility e Device drivers provided based on the server model an
121. e in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s
122. e system board Two PCI Express Gen2 x8 slots x8 links One PCI Express Gen2 x4 slot x4 link Two PCI 32 bit 33 MHz slots One PCI Express Gen2 x4 slot x4 electrical and mechanical for the ServeRAID BR10il adapter Power supply One 401 watt power supply or two 430 wait high efficiency power supply Fans The server comes standard with three speed controlled fans Integrated functions Integrated management module IMM which provides service processor control and monitoring functions video controller and when the optional virtual media key is installed remote keyboard video mouse and remote hard disk drive capabilities Intel 82574L Gb Ethernet controller with TCP IP Offload Engine TOE and Wake on LAN support Seven Universal Serial Bus USB 2 0 ports two front and four rear of the chassis one internal for the optional USB Hypervisor key e Two Ethernet ports e Four port integrated SATA controller e Integrated Trusted Platform Module TPM support One serial port One VGA port 10 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Table 2 Features and specifications continued RAID controllers ServeRAID BR10il ServeRAID MR10i ServeRAID M1015 ServeRAID M5015 ServeRAID MR10is VAULT Acoustical noise emissions Sound power idling 6 5 bels maximum Sound power operating 6 5 bels maximum Environment Air temper
123. e the upper bezel see Touch the static protective package that contains the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface SO Ole 48 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 8 Set any jumpers or switches on the drive according to the documentation that comes with the drive 9 Remove the drive retainer clip from the side of the drive cage of bay 1 or bay 2 Slide the drive retainer clip to the front to remove it from the drive cage then snap the drive retainer clip into the screw holes on the side of the drive ila aa V7 7 7 7 To Jr Xt EMC shield A Tape drive Drive retainer clip 10 Remove the EMC filler 11 Push the drive into the bay Note A tape drive can be installed in bay 1 or bay 2 12 Connect one end of the applicable signal cable into the rear of the drive and make sure that the other end of this cable is connected into the applicable connector on the system board 13 Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and dual inline memory modules DIMMs 14 If you have another drive to install or remove do so now 15 Connect the power cable to the rear of the drive The connectors are keyed and can be inserted only one way
124. ed due to a detected fault n hard disk drive number A drive has been disabled because of a fault 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number Array 1 is in critical condition Error 1 CIM_ComputerSystem ElementName An array is in Critical state Sensor Drive n Status n hard disk drive number Replace the hard disk drive that is indicated by a lit status LED Array 1 has failed Error 1 CIM_ComputerSystem ElementName An array is in Failed state Sensor Drive n Status n hard disk drive number Replace the hard disk drive that is indicated by a lit status LED Memory uncorrectable error detected Error for DIMM All DIMMs on Memory Subsystem All DIMMs A memory uncorrectable error has occurred _ If the server failed the POST memory test reseat the DIMMs 2 Replace any DIMM that is indicated by a lit error LED Note You do not have to replace DIMMs by pairs 3 Run the Setup utility to enable all the DIMMs 4 Run the DSA memory test Memory Logging Limit Reached for Error DIMM All DIMMs on Memory
125. ed service technician only that step must be performed only by a low lower critical has asserted low has asserted Numeric sensor Planar 12 V going Error A lower critical sensor going Check the power supply LED low lower critical has asserted low has asserted Numeric sensor Planar 12 V going Error An upper critical sensor Check the power supply LED high upper critical has asserted going high has asserted Numeric sensor Planar VBAT going Error A lower critical sensor going Replace the 3 V battery Failed with IERR n microprocessor number condition has occurred Numeric sensor Fan n Tach going Error A lower critical sensor going 1 Reseat the failing fan n which low lower critical has asserted low has asserted is indicated by a lit LED on n fan number the fan 2 Replace the failing fan n fan number The Processor CPU nStatus has Error A processor failed IERR 1 Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices such as Ethernet SCSI and SAS Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Run the DSA program for the hard disk drives and other I O devices 3 Trained service technician only Repla
126. ed to the drive backplane section for drive bays O through 3 as labeled on the front of the drive cage and connect it to the connector that is closest to the battery on the PCI card Replace the hard disk drive fan assembly a Insert the hard disk drive fan assembly retaining tab over the right edge of the hard disk drive backplane then rotate the hard disk drive fan assembly toward the backplane Do not fully close the hard disk drive fan assembly b Route the signal cables and power cable through the slot on the edge of the hard disk drive fan assembly Make sure that the cables will not be pinched between the hard disk drive fan assembly and the hard disk drive backplane when the assembly is installed c Rotate the hard disk drive fan assembly toward the backplane until the release tabs are fully engaged and snap into place Reconnect the hard disk drive fan assembly cable to the system board Rotate the drive cage back into the server until it stops then press and hold the retaining tab on top of the drive cage while you rotate the drive cage into the chassis until it is in the closed position Reinstall the hard disk drives Note Before you continue check all internal power cables to make sure that they are connected to the system board and other optional devices Replace the side cover see Installing the side cover on page 33 Go to Completing the installation on page 67 Lock the side cover Reconne
127. een lost reduced and is insufficient to continue operation 1 Check the LEDs for both power supplies 2 Follow the actions in Power supply LEDs on page Chapter 8 Troubleshooting 163 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Redundancy Cooling Zone 1 has Error Redundancy has been lost 41 Make sure that the connector been reduced and is insufficient to continue on fan 1 and fan 4 if operation installed is not damaged 2 Make sure that the fan connectors on the system board are not damaged 3 Make sure that the fan cage is correctly installed 4 Reseat the fan 5 Replace the fan Redundancy Cooling Zone 2 has Error Redundancy has been lost 4 Make sure that the connector been reduced and is insufficient to continue on fan 2 and fan 5 if operation installed is not damaged 2 Make sure that the fan connectors on the system board are not damaged 3 Make sure that the fan cage is correctly installed 4 Reseat the fan 5 Replace the fan Redundancy Cooli
128. eingebaut werden Deutschland Einhaltung des Geseizes Uber die elektromagnetische Vertraglichkeit von Betriebsmittein Dieses Produkt entspricht dem Gesetz Uber die elektromagnetische Vertraglichkeit von Betriebsmitteln EMVG fr her Gesetz Uber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz Uber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG fur Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformitatszeichen CE zu f hren Verantwortlich f r die Konformitatserklarung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst6rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen durchzuf hren und daf r aufzukommen Nach dem EMVG Ger te d rfen an Orten f r die sie nicht ausreichend entst rt sind nu
129. elect this choice to view or change the memory settings To configure memory mirroring select System Settings gt Memory and then select Memory Channel Mode gt Mirroring Devices and I O Ports Select this choice to view or change assignments for devices and input output I O ports You can configure the serial ports configure remote console redirection enable or disable integrated Ethernet controllers the SAS SATA controller SATA optical drive channels and PCI slots If you disable a device it cannot be configured and the operating system will not be able to detect it this is equivalent to disconnecting the device Power Select this choice to view or change power capping to control consumption processors and performance states Legacy Support Select this choice to view or set legacy support Force Legacy Video on Boot Select this choice to force INT video support if the operating system does not support UEFI video output standards Rehook INT 19h Select this choice to enable or disable devices from taking control of the boot process The default is Disable Legacy Thunk Support Select this choice to enable or disable the UEFI to interact with PCI mass storage devices that are not UEFI compliant Integrated Management Module Select this choice to view or change the settings for the integrated management module POST Watchdog Timer Select this choice to view or enable the POST watchdog timer PO
130. eleli Chapter 5 Installing and replacing optional devices 63 Removing a hot swap power supply This procedure applies only to server models that have hot swap power supplies See Installing a non hot swap power supply on page 98 for information about the removal of a non hot swap power supply When you remove or install a hot swap power supply observe the following precautions Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician 64 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide To remove a hot swap power supply complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines 2 Disconnect the power cord from the power supply that is to be removed 3 Press down on the release lever and pull the power supply J out of the bay using the handle 4 If you are instructed to return the power supply follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a hot swap power supply This procedure applies only to
131. em is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Fault in slot System board on system Error 1 Check the extender card oa CIM_ComputerSyst i o1 ComputerSystem ElementName 2 Reseat the affected adapters and extender card 3 Update the server and adapter firmware UEFI and IMM Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the PCI 6 Replace the extender card 7 Trained service technician only Replace the system board Redundancy Backup Mem Status Error Redundancy has been lost 4 Check the system event log has been reduced and is insufficient to continue for DIMM failure events operation uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility IMM Network Initialization Complete Info An IMM network has No action information only completed initialization Certificate Authority 1 has detected Error A problem has occurred with 1 Make
132. em board and push it into the connector until it is firmly seated 6 Press down on the retaining latch to lock the flash device into the USB connector 7 Reconnect the power cord and any cables that you removed 8 Install and lock the side cover see Installing the side cover on page 33 9 Reconnect the power cord and any cables that you removed 10 Turn on the peripheral devices and the server Removing the virtual media key To remove the virtual media key complete the following steps 1 Read the safety information that begins on page vill and Installation guidelines on page 29 2 Turn off the server and peripheral devices and disconnect all power cords then remove the side cover see Removing the side cover on page 32 3 Grasp the virtual media key and gently slide it up and off of the mounting tab Cee epee Le Mounting bracket feet Mounting tab Virtual media key connector Virtual media key front j oofro 62 ThinkServer TS200 Types 6522
133. emains replace the power supply Off Off On No ac power to Replace the power supply This happens only the server or a 2 Mak that th ears when a second problem with the 7 ees ae a f 4 ila a power supply is ac power source POTE ee TEO providing power to and the power souge the server supply had detected an internal problem Off On Off Faulty power Replace the power supply supply Off On On Faulty power Replace the power supply supply On Off Off ie a not 41 Reseat the power supply iee ele ully seated i at a power supply faulty system 2 If piers see error LED is is not fully seated board or faulty not lit replace the power supply power supply 3 If the system board error fault LED is lit Trained service technician only replace the system board On Off or On Faulty power Replace the power supply Flashing supply On On Off Normal operation On On On Power supply is Replace the power supply faulty but still operational Server power features When the server is connected to an ac power source but is not turned on the operating system does not run and all core logic except for the service processor the integrated management module is shut down however the server can respond to requests to the service processor such as a remote request to turn on the server The power on LED flashes to indicate that the server is connected to ac power but is not turned on Turning on the server Approxim
134. en press the Minus or Plus key to change the mirror value to Primary Continue to select the next drive using the Minus or Plus key until you have selected all the drives for your array Press C to create the disk array Select Apply changes and exit menu to create the array Typical operating system installation When you select Install operating system you will be prompted for information required for the installation The prompts vary depending on the operating system selected This section describes the tasks associated with a typical Windows operating system installation Each task must be completed in order before moving to the next task Note Ensure that your RAID controller is correctly configured before you select an operating system to install Select operating system This task enables you to select the operating system that you will be installing Select disk This task enables you to select the disk where you want to install the operating system Note The disk that you select must be set as the boot disk in UEFI Partitions options This task enables you to choose whether you want to repartition the selected drive or use an existing partition Partition settings This task enables you to choose the file system type and define the partition size Installation settings This task prompts you for user and system settings the operating system product key and the administrator password Network settin
135. ention bracket complete the following steps 1 OG e Position the rear adapter retention bracket so that the hole in one of the hinge points is aligned with the hinge pin on the chassis then place the hinge pin through the hole on the chassis Rotate the rear adapter retention bracket into place so that the hole in the opposite hinge point snaps into place over the hinge pin on the chassis Install the adapters Install the side cover see Installing the side cover on page 33 Lock the side cover if you unlocked it during removal Reconnect the external cables and power cords then turn on the attached devices and turn on the server 86 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Removing the front adapter retention bracket To remove the front adapter retention bracket complete the following steps 1 B Read the safety information that begins on page vii and Installation guidelines Turn off the server and all attached devices then disconnect all power cords and external cables Unlock and remove the side cover see Removing the side cover on page 32 Open the front and rear adapter retention brackets Remove all adapters if necessary and place them on a static protective surface Note You might find it helpful to note where each adapter is installed before you remove the adapters Grasp one side of the bracket at a hinge po
136. ents are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A cover lock is broken an LED is not working or a similar problem has occurred If the part is a CRU replace it If the part is a FRU the part must be replaced by a trained service technician Hard disk drive problems e Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Not all drives are recognized by the hard disk drive diagnostic tests Remove the drive that is indicated by the diagnostic tests then run the hard disk drive diagnostic tests again If the remaining drives are recognized replace the drive that you removed with a new one The server stops responding during the hard disk drive diagnostic test Remove the hard disk drive that was being tested when the server stopped responding and run the diagnostic test again If the hard disk drive diagnostic test runs successfully r
137. eplace the drive that you removed with a new one A hard disk drive was not detected while the operating system was being started Reseat all hard disk drives and cables then run the hard disk drive diagnostic tests again 130 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A hard disk drive passes the diagnostic Fixed Disk Test but the problem remains Run the diagnostic SCSI Fixed Disk Test see Running the diagnostic programs fon page 176 n page 176 Note This test is not available on servers that have RAID arrays or servers that have SATA hard disk drives Intermittent problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are fie
138. er 7 Features and technologies a A Specifications 2 s e amp esca a dos s o s doa s s o 10 Software 2 a s a si so s r b a pa po a oa ac oa o Go oa oa TM Ea syStantup s m a 4 0 82 Boe eae Oe a ea Ee ew a EasyManage ce ee Gee ee eee amp ee el Reliability availability and serviceability Be soa oe Oo ke I we 2 Chapter 4 Server controls LEDs and power 15 FFONUVIEW sa 8 kk ek we em 8 eR we Re OR Ce en ee we Oe ee a lG Rear view Bf ee aie oie amp Boom ew wk ow Bae 1S System board internal connectors 2 ee ko a gne Beas ee oe a tee ae O System board external connectors 20 System board switches and jumpers 2 21 System board LEDs 2 2 ee ee ee 22 Power supply LEDs 2 2 eee 24 Server power features 2 we ee ee eee 2B Turning onthe server eee ee ee ee es 2B Turning off the server s Dok asos m a ee ee es 28 Chapter 5 Installing and replacing optional devices 29 Installation guidelines a ee ee ee 29 System reliability guidelines SoM ee ae os ee ee ee A Working inside the server with the power ON w Ra Bw amp Ge we we amp 2 BO Handling static sensitive devices 81 Servercomponents e 2 ee ee ee ee ee 82 Removing the side cover 2 2 ee ee ee es 82 Installing the side cover
139. er Chapter 6 Installing and replacing customer replaceable units 105 12 If you are instructed to return the system board follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the system board To install the system board complete the following steps 1 Touch the static protective package that contains the system board to any unpainted metal surface on the server Then remove the system board from the package 2 Install the fan connector covers onto fan connectors 1 3 and 5 on the system board 3 Place the fan sink mounting bracket underneath the system board and align the holes on fan sink mounting bracket with the four screw holes for the fan sink retention module slot on system board Place the fan sink retention module on top of the system board and align it with the four screw holes for the fan sink retention module slot make sure that the fan sink retention module orientation of the is correct Take the four screws that you removed earlier and secure the fan sink mounting bracket and the fan sink retention module to the system board 4 Insert the system board into the chassis and slide it toward the rear of the server until the tabs on the fan sink mounting bracket is fully engaged in the holes for fan sink mounting bracket slots on the bottom the chassis Note The tabs are fully engaged when the screw holes in the system board are aligned with the corr
140. er one or more fans might continue to run To remove all power from the server you must disconnect it from the power source Some operating systems require an orderly shutdown before you turn off the server See your operating system documentation for information about shutting down the operating system Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source A A 20 gt 1 0 gt The server can be turned off in any of the following ways e You can turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will be turned off automatically e You can press the power control button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature e If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server e The server can be turned off by the Wake on LAN feature e The integrated management module IMM can turn off the server as an automatic response to a critical system failure 28 ThinkServer TS200 Types 6522
141. er see Removing the side cover on page 32 Open the rear adapter retention bracket until the release lever on the right side of the bracket clicks into place Squeeze the tabs on both sides of the connector on the signal cable and remove the cable from the SAS SATA controller Carefully disengage the tabs on each side of the SAS SATA controller connector and the front of the SAS SATA controller from the plastic standoff Grasp the edges of the SAS SATA controller and pull it out of the connector If the standoff comes away from the system board with the controller gently pull it out of the controller and push it back into the hole on the system board If you are instructed to return the SAS SATA controller follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a ServeRAID BR10 il controller To install the SAS SATA RAID controller complete the following steps le Touch the static protective package that contains the SAS SATA controller to any unpainted surface on the outside of the server then remove the SAS SATA controller from the package Position the SAS SATA controller over the connector and the plastic standoff then press the SAS SATA controller firmly into the connector and onto the Chapter 6 Installing and replacing customer replaceable units 91 plastic standoff 3 Connect the signal cable to the SAS SATA controller 4 Install and
142. erating system environment Redundant connection The addition of an optional network interface card NIC provides a failover capability to a redundant Ethernet connection If a problem occurs with the primary Ethernet connection all Ethernet traffic that is associated with the primary connection is automatically switched to the redundant NIC If the applicable device drivers are installed this switching occurs without data loss and without user intervention Dual core or quad core processing The server supports one Intel Xeon dual core or quad core microprocessor RAID support The server supports an internal RAID SAS Controller which is required for you to use the hot swap hard disk drives and to create redundant array of independent disks RAID configurations TCP IP offload engine TOE support The Ethernet controllers in the server support TOE which is a technology that offloads the TCP IP flow from the microprocessors and I O subsystem to increase the speed of the TCP IP flow When an operating system that supports TOE is running on the server and TOE is enabled the server supports TOE operation See the operating system documentation for information about enabling TOE Note As of the date of this document the Linux operating system does not support TOE Chapter 3 What is included with your server 9 Specifications The following information is a summary of the features and specifications of the server Depending on t
143. erman Spanish Japanese Turkish Italian and Dutch You will then see one or more reminders about configuring storage devices and then you will be presented with the Lenovo License Agreement Read the license agreement carefully You must agree with terms in order to continue After agreeing to the license agreement you will be given the following choices e Continue to the main program interface e Use a shortcut to install an operating system based a response file that you previously created using the EasyStartup program e Use a shortcut to configure RAID controllers based on a RAID response file that you previously created using the EasyStartup program 118 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide If you continue to the main program interface you will have the following selectable options e Compatibility notes This selection provides information about the RAID controllers operating systems and server configurations supported by that version of the EasyStartup program e User Guide This selection provides information about the features provided by that version of the EasyStartup program e Hardware list This selection displays a list of hardware devices detected by the EasyStartup program e Configure RAID This selection enables you to view the current RAID configuration for each installed RAID controller and make changes if needed Install operating sy
144. erman Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units Das Produkt ist nicht f r den Einsatz an Bildschirmarbeitsplatzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment Appe
145. ers on page 115 controllers and arrays Check for firmware Using the EasyUpdate Firmware Updater tool on page 123 updates Install operating system Using the ThinkServer EasyStartup program on page 117 and basic drivers Install any additional Refer to the instructions that came with the hardware option drivers needed for added features Configure Ethernet See the operating system help This step is not required if the settings in operating operating system was installed using the ThinkServer EasyStartup system program Test Integrated Using the Integrated Management Module on page 123 Management Module requires the IMM Premium option Install remote management applications Installing ThinkServer EasyManage software on page 126 Install applications Refer to the documentation that accompanies the applications that you want to install Lenovo 2009 Portions IBM Corp 2009 5 6 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Chapter 3 What is included with your server The TS200 server package includes the server power cords the ThinkServer Documentation DVD and software media ee a e D Y Server A Power cords Documentation and software media Features and technologies The TS200 server offers the following features and technologies e UEFl compliant server firmware The
146. erver comes with at least one microprocessor If more than one microprocessor is installed the server can operate as a symmetric multiprocessing SMP server You might have to upgrade the operating system to support SMP For more information see the operating system documentation If the server has an optional RAID adapter and you have installed or removed a hard disk drive see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays For information about configuring the integrated Gigabit Ethernet controller see Configuring the Gigabit Ethernet controller on page 122 Connecting external devices If you install a supported optional adapter you can attach external devices to the server To attach an external device complete the following steps 1 Read the safety information that begins on page vii Installation guidelines on page 29 and the documentation that comes with the device Turn off the server and all attached devices Follow the instructions that come with the device to prepare it for installation and to connect it to the server oo N Note If you are attaching an external device see the documentation that comes with the device for information about cabling Chapter 5 Installing and replacing optional devices 71 72 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Chapter 6 Installing and rep
147. ervices required Click Add Required Role Services 6 Click Install Note If IIS is already installed and certain Role Services are still required expand Roles in the tree view on the left in Server Manager and click on Web Server IIS then click on Add Role Services Select the necessary role services and click Install Installing Microsoft SNMP services To install Microsoft SNMP services do the following 1 Click Add Features in the Features Summary section on the main page of Server Manager 2 Select the SNMP Services checkbox 3 Click Next then Install Uninstalling the LANDesk Software Agent If the Core Server has LANDesk agents on it from a previous Management Suite release it will fail the autorun prerequisite check You must remove the old agents by running uninstallwinclient exe from the Program Files LANDesk ManagementSuite folder 128 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Chapter 8 Troubleshooting This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server If you cannot diagnose and correct a problem by using the information in this chapter see Appendix A Getting help and technical assistance on page 179 for more information Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms If you cannot
148. es 3 Unlock and remove the side cover see Removing the side cover on page 32 Note It might be helpful to lay the server on its side for the remainder of this procedure 4 Disconnect the cables from the power supply to the system board and all internal components Attention Support the power supply while you remove the mounting screws After the screws are removed the power supply is loose and can damage other components in the server 5 While you support the power supply remove the four screws that secure it to the chassis then lift the power supply out of the chassis Save the screws to use when you install the replacement power supply P OY AK MAMMAL 2 2h Wie A 4 V lJ v lt 6 If you are instructed to return the power supply follow all packaging instructions and use any packaging materials for shipping that are supplied to you Chapter 6 Installing and replacing customer replaceable units 97 Installing a non hot swap power supply This procedure applies only to server models that have a non hot swap power supply See Removing the hot swap power supply cage on page 87 for information about the installation of a hot swap power supply To install a non hot swap power supply complete the following steps 1 Position the power supply in the chassis so that the screw holes in the power supply are aligned with the correspondin
149. esponding holes in the chassis 106 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 5 10 11 X SS N Install the eight screws seven in front and one in rear that secure the system board to the chassis Install any of the following components that you removed from the system board e The fan connector covers Hypervisor key see Installing a USB embedded hypervisor fash device or page 61 Virtual media key see Installing the virtual media Key on page 63 e SAS SATA controller see page 91 Battery see Instaling the battery on page 89 DIMMs see finstaling a memory module on page 38 e Microprocessor and fan sink see Installing a microprocessor and fan sink fon page 101 n page 101 e Adapters see Installing an adapter on page 57 Press and hold the retaining tab on top of the cage then rotate the drive cage into the chassis until it locks into place Reconnect any cables to the system board that you disconnected during removal Install the side cover see Installing the side cover on page 33 Lock the side cover if you unlocked it during removal Reconnect the external cables and power cords then turn on the attached devices and turn on the server 107 Chapter 6 Installing and replacing customer replaceable units 108 ThinkServer TS
150. ettings to view or change Setup Utility menu choices The following choices are on the Setup Utility main menu Depending on the version of the firmware some menu choices might differ slightly from these descriptions System Information Select this choice to view information about the server When you make changes through other choices in the Setup Utility some of those changes are reflected in the system information you cannot change settings directly in the system information This choice is on the full Setup Utility menu only System Summary Select this choice to view configuration information including the ID speed and cache size of the microprocessors machine type and model of the server the serial number the system UUID and the amount of installed memory When you make configuration changes through other choices in the Setup 110 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Utility the changes are reflected in the system summary you cannot change settings directly in the system summary Product Data Select this choice to view the system board identifier the revision level or issue date of the firmware the integrated management module and diagnostics code and the version and date System Settings Select this choice to view or change the server component settings Processors Select this choice to view or change the processor settings Memory S
151. ff the server and all attached devices then disconnect all power cords and external cables Unlock and remove the side cover see Removing the side cover on page 32 Remove the hot swap power supplies see Removing a non hot swap power supply on page 96 Note It might be helpful to lay the server on its side for the remainder of this procedure Chapter 6 Installing and replacing customer replaceable units 87 5 Disconnect the cables from the power supply cage to the system board and all internal components 6 Remove the four black screws that secure the power supply cage to the chassis then slide the cage toward the front of the server to disengage the retaining clips from the top of the chassis and lift the cage out of the chassis 7 If you are instructed to return the power supply cage follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the hot swap power supply cage This procedure applies only to server models that have hot swap power supplies To install the hot swap power supply cage complete the following steps 1 Place the power supply cage into the chassis and slide it toward the rear of the server until the retaining clips engage the top of the chassis 88 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installa
152. find a problem in these tables see the Running the diagnostic programs in the Hardware Maintenance Manual for information about testing the server If you have just added new software or a new optional device and the server is not working complete the following steps before you use the troubleshooting tables 1 Check the operator information panel 2 Remove the software or device that you just added 3 Run the diagnostic tests to determine whether the server is running correctly 4 Reinstall the new software or new device DVD drive problems is solved Follow the suggested actions in the order in which they are listed in the Action column until the problem e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The DVD drive is not 1 Make sure that recognized e The SATA channel to which the DVD drive is attached primary or secondary is enabled in the Setup Utility All cables and jumpers are installed correctly e The signal cable and connector are not damaged and the connector pins are not bent e The correct device driver is installed for the DVD drive 2 Run the DVD drive diagnostic programs 3 Reseat the fo
153. first time you can obtain the user name and password from your system administrator All login attempts are documented in the event log Note The IMM is set initially with a user name of USERID and password of PASSWORD password with a zero not a the letter O You have read write access You must change the default password the first time you log on 3 On the Welcome page type a timeout value in minutes in the field that is provided The IMM will log you off of the Web interface if your browser is inactive for the number of minutes that you entered for the timeout value 4 Click Continue to start the session The System Health page provides a quick view of the system status Advanced Settings Utility program The Advanced Settings Utility ASU program is an alternative to the Setup Utility for modifying UEFI settings Use the ASU program online or out of band to modify UEFI settings from the command line without the need to restart the server to access the Setup Utility You can also use the ASU program to configure the optional remote presence features or other IMM settings The remote presence features provide enhanced systems management capabilities In addition the ASU program provides limited settings for configuring the IPMI function in the IMM through the command line interface Use the command line interface to issue setup commands You can save any of the settings as a file and run the file as a script The ASU program s
154. g a security rope clip Completing the installation Reinstalling the two piece bezel Reinstalling the side cover Connecting the cables f Updating the server configuration Connecting external devices Chapter 6 Installing and replacing customer replaceable units Removing the rear system fan i Installing the rear system fan Removing the hard disk drive fan assembly Installing the hard disk drive fan assembly Removing the simple swap backplate Installing the simple swap backplate Removing the SAS SATA hard disk drive backplane Installing the SAS SATA hard disk drive backplane Removing the front panel assembly Installing the front panel assembly Removing the front USB connector assembly Installing the front USB connector assembly Removing the rear adapter retention bracket Installing the rear adapter retention bracket Removing the front adapter retention bracket Installing the front adapter retention bracket Removing the hot swap power supply cage Installing the hot swap power supply cage Removing the battery P Installing the battery Removing and replacing FRUs ee es Removing a ServeRAID BR10 il controller Installing a ServeRAID BR10 il controller Removing an optional ServeRAID MR10i SAS SATA controller Installing an optional ServeRAID MR10i SAS SATA controller Removing an optional ServeRAID MR10is VAULT SAS SATA controller Installing an optional ServeRAID MR10is VAULT SAS SATA Co
155. g holes in the rear of the chassis 2 Install the four screws that secure the power supply to the chassis 3 Connect the cables from the power supply to the system board and all internal locations of the internal connectors 4 Install the side cover see Installing the side cover on page 33 5 Lock the side cover if you unlocked it during removal 6 Reconnect the external cables and power cords then turn on the attached devices and turn on the server 98 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Removing the microprocessor and fan sink To remove the microprocessor and fan sink complete the following steps 1 Read the safety information that begins on page viiland Installation guidelines on page 29 Turn off the server and all attached devices then disconnect all power cords and external cables Turn the server on its side so that it is lying flat with the cover facing up Unlock and remove the side cover see Removing the side cover on page fe Remove the lower bezel see Removing the two piece bezel on page 34 Remove the hard disk drives Press and hold the drive cage release tab then rotate the drive cage out of the chassis until the retaining tab on top of the cage locks into place Disconnect any cables that impede access to the fan sink and microprocessor Atte
156. g metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the server to malfunction or cease functioning altogether This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 17 Limits for particulates and gases Contaminant Limits Particulate e The room air must be continuously filtered with 40 atmospheric d
157. g steps 1 The replacement fan comes with the rubber grommets installed lJ however they might have come out during shipment If any of the rubber grommets are missing from the fan install them on the fan before you continue Use needle nosed pliers to pull the grommets through the holes in the fan 2 Position the fan H so that the grommets protrude through the holes in the chassis then use needle nosed pliers to pull the grommets through the holes from outside the chassis 3 Connect the fan cable to the system board see System board internal connectors on page 19 for the location of the rear fan connector Install any adapters that you removed see Installing an adapter on page 57 Install the side cover see Installing the side cover on page 33 Lock the side cover if you unlocked it during removal Reconnect the external cables and power cords then turn on the attached devices and turn on the server NO as 74 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Removing the hard disk drive fan assembly This procedure applies only to server models that have a hard disk drive fan assembly Attention Replace a failed fan within 48 hours e To ensure proper cooling and airflow do not operate the server for more than 30 minutes with the side cover removed To remove the har
158. g system or program Using the documentation Information about your Lenovo system and preinstalled software if any or optional device is available in the documentation that comes with the product That documentation can include printed documents online documents readme files and help files Most of the documentation for your server is on the ThinkServer Documentation DVD provided with your server See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www lenovo com support and follow the instructions Getting help and information from the World Wide Web On the World Wide Web the Lenovo Web site has up to date information about Lenovo systems optional devices services and support For general information about Lenovo products or to purchase Lenovo products go to http www lenovo com For support on Lenovo products go to http www lenovo com support Lenovo 2009 Portions IBM Corp 2009 179 Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center These services are availa
159. gaged on the drive cage Rotate the drive cage toward the front of the server until it stops then lift and hold the retaining tab on top of the drive cage while you rotate the drive cage into the chassis until it locks into place Chapter 6 Installing and replacing customer replaceable units 77 Connect the hard disk drive fan assembly cable to the system board see System board internal connectors on page 19 for the location of the hard disk drive fan connector Reinstall the hard disk drives Note Before you continue check all internal power cables to be sure that they are connected to the system board and other optional devices Install the lower bezel see Installing the lower bezel on page 36 Install the side cover see Installing the side cover on page 33 Lock the side cover if you unlocked it during removal Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing the simple swap backplate This procedure applies only to server models with the simple swap SATA backplate installed on the back of the hard disk drive cage To remove the simple swap backplate complete the following steps Note You need a screwdriver in order to complete the steps 1 10 Read the safety information that begins on page vii and Installation guidelines on page 29 Turn off the server and all attached devices then disconne
160. gested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 3808000 IMM communication failure 1 Remove power from the server for 30 seconds and then reconnect the server to power and restart it 2 Update the IMM firmware 3 Trained service technician only Replace the system board 3808002 Error updating system configuration to IMM 4 Remove power from the server and then reconnect the server to power and restart it 2 Run the Setup utility and select Save Settings 3 Update the firmware 3808003 Error retrieving system configuration from 1 Remove power from the server and then IMM reconnect the server to power and restart it 2 Run the Setup utility and select Save Settings 3 Update the IMM firmware 3808004 IMM system event log full e When out of band use the IMM Web interface or IPMItool to clear the logs from the operating system e When using the local console 1 Run the Setup utility 2 Select System Event Logs 3 Select Clear System Event Log 4 Restart the server 3818001 Core Ro
161. gested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 0011002 Microprocessor mismatch 1 Run the Setup utility and view the microprocessor information to compare the installed microprocessor specifications Trained service technician only Remove and replace one of the microprocessors so that they both match 0011004 Microprocessor failed BIST Update the firmware see Updating the firmware fon page 122 n page 122 Trained service technician only Reseat microprocessor 2 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor b Trained service technician only System board 001100A Microcode update failed Update the server firmware see Updating the firmware on page 122 Trained service technician only Replace the microprocessor 0050001 DIMM disabled If the server fails the POST memory test reseat the DIMMs Remove and replace any DIMM for wh
162. gs This task prompts you for domain and workgroup settings Ethernet controller type IP address settings DNS settings and WINS address settings Install applications This task enables you to run custom commands or scripts at the end of the installation process install ThinkServer EasyManage software to help you manage your servers and install the Easy Update program to keep your servers up to date Install Windows components This task enables you to install optional Windows components such as IIS ASP NET and SNMP Confirm settings This task enables you to review all of the information you provided Chapter 7 Configuring the server 121 e Save response file This task gives you the option of saving the information on a diskette or USB device as a response file for future installations on similarly configured Lenovo servers e Start installation This task starts the actual installation process First the disk is prepared using the disk and partition information you specified Then you are prompted to insert the operating system disk and the operating system is installed using the information that you specified Enabling the Broadcom Gigabit Ethernet Utility program The Broadcom Gigabit Ethernet Utility program is part of the server firmware You can use it to configure the network as a startable device and you can customize where the network startup option appears in the startup sequence Enable and disable the Broadcom Gigabit
163. has occurred Sensor Firmware Error ale a Recover the server firmware from the backup page see Starting the backup server firmware on page 123 Update the server firmware to the latest level Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Update the server firmware on the primary page Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Trained service technician only Replace the system board A Uncorrectable Bus Error has occurred on system 1 1 CIM_ComputerSystem ElementName Error A bus uncorrectable error has occurred Sensor Critical Int PCI a Check the system event log Check the PCI error LEDs Remove the adapter from the indicated PCI slot Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Trained service technician only Replace the system
164. hat the drive tray handle is in the open position 3 Align the drive assembly with the guide rails in the bay then carefully slide the drive assembly into the drive bay until the drive stops 4 Rotate the drive tray handle to the closed position H 5 Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly You might have to restart the server for the drive to be recognized If the amber hard disk drive status LED for a drive is lit continuously it indicates that the drive is faulty and must be replaced If the green hard disk drive activity LED is flashing this indicates that the drive is being accessed Note If the server is configured for RAID operation using a ServeRAID controller you might have to reconfigure the disk arrays after you replace hard disk drives See the ServeRAID documentation for additional information about RAID operation 6 Install the lower bezel see Installing the lower bezel on page 36 7 Lock the side cover 52 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Removing a simple swap hard disk drive This procedure applies only to server models that have simple swap SATA hard disk drives Attention Simple swap hard disk drives are not hot swappable Disconnect all power from the server before you remove or install a simple swap hard disk drive To remove a simple swap hard disk drive
165. he server and all attached devices Disconnect all external cables and power cords Use a screwdriver to remove the two metal knockouts Insert the rope clip through the rear panel then attach and tighten the nuts 66 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 4 Thread the cable through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed Fasten the cable ends together with a lock After you add the security cable make sure that it does not interfere with other cables that are connected to the server If you have other devices to install or remove do so now otherwise go to Completing the installation Completing the installation To complete the installation you must reinstall the two piece bezel reinstall the side cover connect all the cables and for some devices run the Setup utility Follow the instructions in this section Reinstalling the two piece bezel To reinstall the two piece bezel complete the following steps 1 Install the upper bezel on the front of the server chassis a Insert the two right side tabs on the upper bezel into the matching holes on the right side of the chassis b Rotate the upper bezel to the left side of the chassis and press the bezel cli
166. he server model some features might not be available or some specifications might not apply Table 2 Features and specifications Microprocessor Supports one Intel Xeon 3400 series quad core microprocessor Designed for LGA 1156 socket e Scalable up to four cores e 32 KB instruction cache 32 KB data cache and up to 8 MB cache that is shared among the cores Support for Intel Extended Memory 64 Technology EM64T Note e Use the Setup Utility to determine the type and speed of the microprocessor For a list of supported microprocessors see http www lenovo com thinkserver and click the Options tab Memory e Minimum 1 GB e Maximum 32 GB 16 GB using unbuffered DIMMs UDIMMs 32 GB using registered DIMMs RDIMMs e Types PC3 8500 or PC3 10600R 999 single rank or double rank 1066 and 1333 MHz ECC DDR3 registered or unbuffered SDRAM DIMMs only Connectors Six dual inline memory module DIMM connectors two way interleaved Supports 1 GB 2 GB and 4 GB when available unbuffered DIMMs 1 GB 2 GB 4 GB and 8 GB when available registered DIMMs SATA optical drives UltraSlim DVD ROM combo optional e Multi burner optional Hard disk drive expansion bays depending on the model Up to four 3 5 inch hot swap SAS or up to four 3 5 inch hot swap SATA hard disk drive bays Up to six expansion slots depending on model e Six expansion slots on th
167. heat output 11 help getting 179 hot plug adapter See adapter hot plug devices adapters 92 hot swap drive backplane SAS IDs 50 hot swap drives SAS or SATA installing 51 removing 49 hot swap power supply removing 65 hot swap power supply cage installing 88 removing 87 hot swap SAS drives cabling 55 hot swap SATA drives cabling 55 humidity 11 hypervisor flash device installing 61 IDs for SAS hot swap drives 50 IMM error messages 152 event log 143 heartbeat LED 24 overview 7 important notices 2 installation guidelines 29 installation order memory modules 42 installing adapters 57 an adapter 92 battery 89 bezel lower 36 upper 37 CD drive 45 installing continued cover 70 diskette drive 45 drives bay 1 2 or3 45 DVD drive 45 fan hard disk drive assembly 76 rear 74 fan sink 101 front USB connector assembly 85 front panel assembly 83 hot swap drives 51 hot swap power supply cage 88 hot swap SAS or SATA drives 51 hypervisor flash device 61 internal drives 43 lower bezel 69 memory modules 38 microprocessor 101 PCI adapter 60 power supply hot swap 65 non hot swap 98 SAS SATA controller 91 SAS SATA hard disk drive backplane 82 security rope clip 66 side cover 33 simple swap backplate 79 simple swap drives 54 simple swap SATA drives 54 system board 106 tape drive 45 48 the ServeRAID MR10is adapter 94 the virtual media key 63 upper bezel 67 integrated baseboard management controller 28 integrated functi
168. his happens correct the cause of the first error message The other error messages usually will not occur the next time you run the diagnostic programs Exception If multiple error codes indicate a microprocessor error the error might be in a microprocessor or in a microprocessor socket See Microprocessor problems on page 134 for information about diagnosing microprocessor problems If the server stops during testing and you cannot continue restart the server and try running the diagnostic programs again If the problem remains replace the component that was being tested when the server stopped Diagnostic text messages Diagnostic text messages are displayed while the tests are running A diagnostic text message contains one of the following results Passed The test was completed without any errors Failed The test detected an error User Aborted You stopped the test before it was completed Not Applicable You attempted to test a device that is not present in the server Aborted The test could not proceed because of the server configuration Warning The test could not be run There was no failure of the hardware that was being tested but there might be a hardware failure elsewhere or another problem prevented the test from running for example there might be a configuration problem or the hardware might be missing or is not being recognized The result is followed by an error code or other additional information abou
169. ical has asserted going high has asserted Numeric sensor Ambient Temp going Error An upper nonrecoverable Reduce the ambient temperature high upper non recoverable has sensor going high has asserted asserted Numeric sensor Planar 3 3 V going Error A lower critical sensor going Trained service technician only low lower critical has asserted low has asserted Replace the system board Numeric sensor Planar 3 3 V going Error An upper critical sensor Trained service technician only high upper critical has asserted going high has asserted Replace the system board Numeric sensor Planar 5 V going low Error A lower critical sensor going Trained service technician only lower critical has asserted low has asserted Replace the system board Numeric sensor Planar 5 V going Error An upper critical sensor Trained service technician only high upper critical has asserted going high has asserted Replace the system board 152 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide is solved trained service technician Follow the suggested actions in the order in which they are listed in the Action column until the problem See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Train
170. ich the associated error LED is lit see Removing a memory module on page 37 and j Installing al memory module on page 38 Run the Setup utility to enable all the DIMMs Run the DSA memory test 0051003 Uncorrectable DIMM error 3 4 If the server failed the POST memory test reseat the DIMMs Remove and replace any DIMM for which the associated error LED is lit see Removing a memory module on page 37 and Installing al memory module on page 38 Run the Setup utility to enable all the DIMMs Run the DSA memory test 0051006 DIMM mismatch detected Make sure that the DIMMs match and are installed in the correct sequence see Installing a memory module on page 38 146 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 0051009 No memory detected Make sure that the server contains DIMMs 2 Reseat the DIMMs
171. id breaking the retaining clips or damaging the adapter connector open and close the clips gently 5 Carefully grasp the end of the adapter and pull it out of the connector 6 If you are instructed to return the adapter follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a PCI card A PCI card can be installed in either PCI slot 1 or 2 on the system board The PCI card is supported on hot swap server models only The PCI card enables integrated RAID levels 0 1 5 6 and 10 support capability on hot swap hard disk drives For configuration information see the documentation that comes with the adapter Important To ensure that your PCI card functions properly on UEFI based servers make sure that the adapter firmware level is updated and the supporting drivers are installed Attention Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code To install the PCI card complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 29 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables Attention To avoid breaking the retaining clips or damaging the PCI card connector open and close the cl
172. ignature Settings and save the settings invali iwalla 2 Trained service technician only Replace the system board 3818006 Opposite bank CRTM capsule signature 1 Switch the firmware bank to the backup bank invali valig 2 Run the Setup utility select Load Default Settings and save the settings 3 Switch the bank back to the current bank 4 Trained service technician only Replace the system board 3818007 CRTM update capsule signature invalid 1 Run the Setup utility select Load Default Settings and save the settings 2 Trained service technician only Replace the system board Integrated management module error messages The following table describes the IMM error messages and suggested actions to correct the detected problems For more information about IMM see the IMM User s Guide on the Web Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Message Severity Description Action Numeric sensor Ambient Temp going Error An upper critical sensor Reduce the ambient temperature high upper crit
173. in recycling their IT products Information on Lenovo product recycling offerings can be found on Lenovo s Internet site at http www lenovo com lenovo environment recycling Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable Lenovo recomienda a los propietarios de equipos de tecnologia de la informaci n TI que reciclen responsablemente sus equipos cuando stos ya no les sean tiles Lenovo dispone de una serie de programas y servicios de devoluci n de productos a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI Se puede encontrar informacion sobre las ofertas de reciclado de productos de Lenovo en el sitio web de Lenovo http www lenovo com lenovo environment recycling Notice This mark applies only to countries within the European Union EU and Norway This appliance is labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive 3B COV TIF EU BHEBKVS WO T ICKBWUCOABAENET OMAR ICIA EU REZAT A REA THR 2002 96 EC WEEE DF Ra ASH BUT WET COMPA EU REHE T SEAACRBORM EV HAZAR FREDO ET COAPRNV
174. ined service technician only that step must be performed only by a trained service technician Follow the suggested actions in the order in which they are listed in the Action column until the problem Error code Description Action 2018002 Option ROM resource allocation failure Informational message that some devices might not be initialized 1 If possible rearrange the order of the adapters in the PCI slots to change the load order of the optional device ROM code Run the Setup utility select Start Options and change the boot priority to change the load order of the optional device ROM code Run the Setup utility and disable some other resources if their functions are not being used to make more space available Select Devices and I O Ports to disable any of the integrated devices Replace the following components one at a time in the order shown restarting the server each time a Each adapter b Trained service technician only System board 3xx0007 xx can be 00 19 Firmware fault detected system halted a Recover the server firmware to the latest level Undo any recent configuration changes or clear CMOS memory to restore the settings to the default values Remove any recently installed hardware 3038003 Firmware corrupted Run the Setup utility select Load Default Settings and save the settings to recover the server firmware Trained service technician
175. information only Chapter 8 Troubleshooting 171 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician IP address of default gateway Info A user has modified the No action information only modified from 1 to 2 by user default gateway IP address 38 of the IMM 1 CIM_IPProtocolEndpoint GatewaylIPv4Address 2 CIM_StaticlPAssignment SettingData DefaultGatewayAddress 3 user ID OS Watchdog response 1 by 2 Info A user has enabled or No action information only 1 Enabled or Disabled 2 disabled an OS Watchdog user ID DHCP 1 failure no IP address Info A DHCP server has failed to 41 Make sure that the network assigned assign an IP address to the cable is connected O Sa 1 IP address XXX XXX XXX XXX IMM gt Makesu r that there isia DHCP server on the network that can assign an IP address to the IMM Remote Login Successful Login ID Info A user has successfully No action information only 1 from 2 at IP address 3 logged in to the IMM 1
176. int and pull outward while you rotate the bracket slightly toward the rear of the server until the hinge pin on the bracket is free of the hole then grasp the bracket on the other side at the hinge point pull outward until the bracket is free of the hinge pin and remove the rear adapter retention bracket from the server Installing the front adapter retention bracket To install the front adapter retention bracket complete the following steps 1 NOR w Insert one of the hinge pins on the front adapter retention bracket into the metal hinge point on the fan cage assembly Rotate the other hinge pin on the front adapter retention bracket into position and push the hinge pin into the other metal hinge point The hinge pin will protrude through the hole in the metal hinge point when the adapter retention bracket is seated correctly Reinstall any adapters that you removed earlier Close the front and rear adapter retention brackets Install the side cover see Installing the side cover on page 33 Lock the side cover Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing the hot swap power supply cage This procedure applies only to server models that have hot swap power supplies To remove the power supply cage complete the following steps 1 2 3 4 Read the safety information that begins on page vii and Installation guidelines Turn o
177. ips gently 3 Ba and remove the side cover see Removing the side cover on page l 4 Remove the hard disk drive fan assembly a Rotate the hard disk drive fan assembly cable out of the system board b Remove all hard disk drives c Press and hold the drive cage release tab on the side of the drive cage then rotate the drive cage out of the chassis until the retaining tab on top of the cage locks into place d Pull out on the hard disk drive fan assembly release tabs at the blue dots then rotate the hard disk drive fan assembly away from the drive cage slightly 5 Disconnect the signal and power cables and the existing SAS SATA controller if one is installed then remove the controller from the server 6 Touch the static protective package that contains the PCI card to any unpainted metal surface on the server Then remove the PCI card from the package 7 Align the PCI card so that the keys align correctly with the connector on the system board Attention Incomplete insertion might cause damage to the system board or the PCI card Note The drive cage should be in the open position This illustration shows it in the closed position 8 Press the PCI card firmly into the connector on the system board 60 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 10 11 12 13 14 15 16 Take the other end of the signal cable that is attach
178. is no power to the server see Power e The monitor cables are connected correctly e The monitor is turned on and the brightness and contrast controls are adjusted correctly e No POST errors are generated when the server is turned on 3 Make sure that the correct server is controlling the monitor if applicable 4 See Solving undetermined problems on page 142 The monitor works when you 1 Make sure that turn on the server but the screen goes blank when you start some application programs e You installed the necessary device drivers for the application 2 Run video diagnostics see Running the diagnostic programs on page 176 e Ifthe server passes the video diagnostics the video is good see undetermined problems on page 142 e Trained service technician only If the server fails the video diagnostics replace the system board e The application program is not setting a display mode that is higher than the capability of the monitor Chapter 8 Troubleshooting 135 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a traine
179. ith or without a hot spare drive Set protocol parameters on hard disk drives The integrated SAS SATA controller with RAID capabilities supports RAID arrays You can use the LSI Configuration Utility program to configure RAID 1 IM RAID 1E IME and RAID 0 IS for a single pair of attached devices If you install a different type of RAID adapter follow the instructions in the documentation that comes with the adapter to view or change settings for attached devices When you are using the LSI Configuration Utility program to configure and manage arrays consider the following information e The integrated SAS SATA controller with RAID capabilities supports the following features Integrated Mirroring IM with hot spare support also known as RAID 1 Use this option to create an integrated array of two disks plus up to two optional hot spares All data on the primary disk can be migrated Chapter 7 Configuring the server 119 Integrated Mirroring Enhanced IME with hot spare support also known as RAID 1E Use this option to create an integrated mirror enhanced array of three to eight disks including up to two optional hot spares All data on the array disks will be deleted Integrated Striping IS also known as RAID 0 Use this option to create an integrated striping array of two to eight disks All data on the array disks will be deleted Hard disk drive capacities affect how you create arrays The drives i
180. ive backplanes and DIMMs in connectors 1 through 8 Restart the server Reinstall each device one at a time starting the server each time to isolate the failing device Replace the failing device Trained service technician only Replace the system board Chapter 8 Troubleshooting 161 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Sensor Pwr Rail D Fault has transitioned to non recoverable Error A sensor has changed to Nonrecoverable state Turn off the server and disconnect it from power Remove the optical drive and the DIMMs in connectors 9 through 16 Restart the server Reinstall the microprocessor in socket 1 and restart the server Trained service technician only Replace the failing microprocessor Trained service technician only Replace the system board Sensor Pwr Rail E Fault has transitioned to non recoverable Error A sensor has changed to Nonrecoverable state Turn off the server and disconnect it from power Trained service technician only
181. k drive HDD firmware To update your system first go the Lenovo Support Web site and obtain the ISO file 1 Go to http www lenovo com support 2 Enter your product number machine type and model number or select Servers and Storage from the Select your product list From Family list select ThinkServer TS200 and click Continue Click Downloads and drivers to download firmware updates Download the ThinkServer firmware update media ISO file Burn the ISO image to CD or DVD Insert the media in the server CD DVD drive and boot the server to that drive After DOS starts the master application starts automatically Hardware detection runs and a list of applicable firmware updates is displayed 9 Select the firmware updates that you want to install ONOAAwW Before distributing the firmware update to other servers ensure that your server can restart successfully without encountering hardware problems Starting the backup server firmware The system board contains a backup copy area for the server firmware This is a secondary copy of server firmware that you update only during the process of updating server firmware If the primary copy of the server firmware becomes damaged use this backup copy To force the server to start from the backup copy turn off the server then place the UEFI boot recovery J29 jumper in the backup position pins 2 and 3 Use the backup copy of the server firmware until the primary copy i
182. k the side cover if you unlocked it during removal 11 Reconnect the external cables and power cords then turn on the attached devices and turn on the server 80 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Removing the SAS SATA hard disk drive backplane This procedure applies only to hot swap server models with a SAS SATA hard disk drive backplane installed on the back of the hard disk drive cage To remove the SAS SATA hard disk drive backplane complete the following steps 1 Bone Read the safety information that begins on page viiland Installation guidelines Turn off the server and all attached devices then disconnect all power cords and external cables Ba and remove the side cover see Removing the side cover on page Remove the lower bezel see Removing the two piece bezel on page 34 Remove the hot swap SAS SATA hard disk drives installed in the hard disk drive cage see Removing a hot swap hard disk drive on page 49 Remove the hard disk drive fan assembly from the hard disk drive cage see Removing the hard disk drive fan assembly on page 75 Disconnect the power and signal cables from the hard disk drive backplane Press and hold the drive cage release tab then rotate the drive cage out of the chassis until the retaining tab on top of the cage locks into place Remove the two screws that secure the SAS SATA hard disk drive b
183. keyboard compatibility 3 If you are using a USB keyboard run the Setup Utility and enable keyboardless operation to prevent the 301 POST error message from being displayed during startup 4 If you are using a USB keyboard and it is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server 5 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service technician only System board The mouse or pointing device 1 Make sure that dees mor went The mouse or pointing device is compatible with the server See Fics Jaana lenove cominnieerefend click the Options tab The mouse or pointing device cable is securely connected to the server The mouse or pointing device device drivers are installed correctly e The server and the monitor are turned on e The mouse is enabled in the Setup Utility 2 If you are using a USB mouse or pointing device and it is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server 3 Replace the following components one at a time in the order shown restarting the server each time a Mouse or pointing device b Trained service technician only System board 132 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Memory problems Follow the suggested a
184. lacing customer replaceable units Removing the rear system fan Attention e Replace a failed fan within 48 hours e To ensure proper cooling and airflow do not operate the server for more than 30 minutes with the side cover removed To remove the rear system fan complete the following steps 1 Turn off the server and all attached devices then disconnect all power cords and external cables 2 Unlock and remove the side cover see Removing the side cover on page 32 3 Remove any adapters that impede access to the fan and the fan connector on the system board see Frierhaving all adaptor of page 55 4 Disconnect the fan cable from the system board 5 Grasp the fan H with both hands and pull firmly extending the rubber grommets Ff The grommets will be pulled through the holes in either the fan or the chassis and can then be removed Ty aa g Om 6 Pull the fan up and out of the chassis 7 If you are instructed to return the fan follow all packaging instructions and use any packaging materials for shipping that are supplied to you Lenovo 2009 Portions IBM Corp 2009 73 Installing the rear system fan Attention e Replace a failed fan within 48 hours e To ensure proper cooling and airflow do not operate the server for more than 30 minutes with the side cover removed To install the rear system fan complete the followin
185. ld replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A problem occurs only occasionally and is difficult to diagnose 1 Make sure that e All cables and cords are connected securely to the rear of the server and attached devices e When the server is turned on air is flowing from the fan grille If there is no airflow the fan is not working This can cause the server to overheat and shut down 2 Check the system event log or IMM log see Event logs on page 142 3 See Solving undetermined problems on page 142 Chapter 8 Troubleshooting 131 Keyboard mouse or pointing device problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs e If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action All or some keys on the 1 Make sure that keyboard do not work The keyboard cable is securely connected e The server and the monitor are turned on 2 See http www lenovo com thinkserver and click Options for
186. less severe state oa Make sure that the fans are operating that there are no obstructions to the airflow that the air baffle is in place and correctly installed and that the server cover is installed and completely closed Make sure that the heat sink for microprocessor n is installed correctly Trained service technician only Replace microprocessor n n microprocessor number Sensor CPU n OverTemp has transitioned to non recoverable from a less severe state n microprocessor number Error A sensor has changed to Nonrecoverable state from a less severe state f Make sure that the fans are operating that there are no obstructions to the airflow that the air baffle is in place and correctly installed and that the server cover is installed and completely closed Make sure that the heat sink for microprocessor n is installed correctly Trained service technician only Replace microprocessor n n microprocessor number Sensor CPU n OverTemp has transitioned to critical from a non recoverable state n microprocessor number Error A sensor has changed to Critical state from Nonrecoverable state 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffle is in place and correctly installed and that the server cover is installed and completely closed Make sure that the heat sink for microprocesso
187. ling the side cover Attention For proper cooling and airflow replace the cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the cover removed might damage server components Installing the side cover Attention For proper cooling and airflow replace the side cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the side cover removed might damage server components To install the side cover complete the following steps 1 Make sure that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed 2 If you removed the upper and lower bezels reinstall them before you replace the side cover see Installing the upper bezel on page 37 and Installing the lower bezel on page 36 Important The cover lock must be in the unlocked opened position before you install the side cover Chapter 5 Installing and replacing optional devices 33 3 Position the lip on the bottom edge of the side cover on the ledge on the bottom of the chassis then rotate the cover up to the chassis Press down on the cover release latch and push the cover completely closed until it latches securely into place 4 Lock the side cover 5 Reconnect the external
188. llowing components a DVD drive b DVD drive cables 4 Replace the following components one at a time in the order shown restarting the server each time a DVD drive b DVD drive and cables c Trained service technician only System board Lenovo 2009 Portions IBM Corp 2009 129 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A DVD is not working correctly 1 Clean the DVD 2 Run the DVD drive diagnostic programs 3 Reseat the DVD drive 4 Replace the DVD drive The DVD drive tray is not working 1 Make sure that the server is turned on N Insert the end of a straightened paper clip into the manual tray release opening 3 Reseat the DVD drive 4 Replace the DVD drive General problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which compon
189. lt e Pins 2 and 3 Clear CMOS data including power on password and administrator password JP6 Boot block jumper H e Pins 1 and 2 Boot from primary BIOS page default e Pins 2 and 3 Boot from backup BIOS page Notes 1 If no jumper is present the server responds as if the pins are set to 1 and 2 2 Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded Do not change the jumper pin position after the server is turned on This can cause an unpredictable problem Chapter 4 Server controls LEDs and power 21 Important 1 Before you change any switch settings or move any jumpers turn off the server then disconnect all power cords and external cables Review the information in Installation guidelines on page 29 Handling static sensitive devices on page Turning off the server on page 28 2 Any system board switch or jumper blocks that are not shown in the illustrations in this document are reserved System board LEDs The following illustration shows the LEDs on the system board 15 A A
190. ly System board CPU mismatch LED A mismatched microprocessor has 4 Run the Setup Utility and view the microprocessor been installed information to compare the installed Note All microprocessors must microprocessor specifications have the same speed and cache ce eine 2 Trained service technician only Remove and i replace one of the microprocessors so that they both match VRM failure LED Microprocessor 2 VRM has failed or 14 Reseat the VRM is incorrectly installed S incorrectly installed 2 Replace the following components one at a time in the order shown restarting the server each time a VRM b Trained service technician only System board 3 Replace the VRM System board error System board CPU VRD power Trained service technician only Replace the system LED voltage regulators or both have board failed Chapter 4 Server controls LEDs and power 23 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician System error or information LED lit Description Action Battery failure LED Battery low
191. m event log Most recent versions of the Linux operating system come with a current version of IPMItool You can view the IMM event log through the Event Log link in the integrated management module IMM Web interface The following table describes the methods that you can use to view the event logs depending on the condition of the server The first two conditions generally do not require that you restart the server Table 16 Methods for viewing event logs Condition Action The server is not hung and is connected to a Use any of the following methods network e Run Portable or Installable DSA to view the event logs or create an output file that you can send to service and support e Type the IP address of the IMM and go to the Event Log page e Use IPMItool to view the system event log The server is not hung and is not connected Use IPMItool locally to view the system event to a network log The server is hung e If DSA Preboot is installed restart the server and press F2 to start DSA Preboot and view the event logs If DSA Preboot is not installed insert the DSA Preboot CD and restart the server to start DSA Preboot and view the event logs e Alternatively you can restart the server and press F1 to start the Setup Utility and view the POST event log or system event System event log The system event log contains messages of three types Information Information messages do no
192. main controller However it is recommended to have the server join a domain The account that you use to log in and to install the Core Server has Administrator privileges on the server with full read write access Ideally this account is also a Domain Administrator account This account will be used to create the initial administrator level account used to log in to the ThinkServer EasyManage console Any previous agent from EasyManage or LANDesk must be removed prior to installing the Core Server and Management Console Installation order The order in which you install the operating system and Windows Components is critical to install ThinkServer EasyManage software successfully To ensure a clean working installation of ThinkServer EasyManage software use the following installation order t 2 Install Microsoft Windows Server 2008 32 bit with the latest Service Pack Install the following Windows Components See Installing Windows 2008 32 bit Use Windows Update to install all available critical updates Download Microsoft Web Services Enhancement 2 0 Service Pack 3 LANDesk Process Manager only from the following Web site htto www microsoft com downloads details aspx FamilyID 1ba1f631 c3e7 420a bc1e ef1 8bab661 22 amp DisplayLang en Install the software using the default settings Note This specific version is required Use Windows Update to install all available critical updates Launch the EasyManage install
193. mote presence feature provides the following functions Remotely viewing video with graphics resolutions up to 1600 x 1200 at 85 Hz regardless of the system state Remotely accessing the server using the keyboard and mouse from a remote client Mapping the CD or DVD drive diskette drive and USB flash drive on a remote client and mapping ISO and diskette image files as virtual drives that are available for use by the server Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive The blue screen capture feature captures the video display contents before the IMM restarts the server when the IMM detects an operating system hang condition A system administrator can use the blue screen capture to assist in determining the cause of the hang condition Preboot diagnostics programs The preboot diagnostics programs are stored on the integrated USB memory It collects and analyzes system information to aid in diagnosing server problems The diagnostics programs collect the following information about the server System configuration Network interfaces and settings Installed hardware Service processor status and configuration Vital product data firmware and UEFI formerly BIOS configuration Hard disk drive health RAID controller configuration Event logs for service processors The diagnostic programs create a merged log that includes events from all
194. n an array can have different capacities but the RAID controller treats them as if they all have the capacity of the smallest hard disk drive If you use an integrated SAS SATA controller with RAID capabilities to configure a RAID 1 mirrored array after you have installed the operating system you will lose access to any data or applications that were previously stored on the secondary drive of the mirrored pair If you install a different type of RAID controller see the documentation that comes with the controller for information about viewing and changing settings for attached devices Starting the LSI Configuration Utility program To start the LSI Configuration Utility program complete the following steps des Turn on the server Note Approximately 1 to 3 minutes after the server is connected to ac power the power control button becomes active When the prompt lt F1 Setup gt is displayed press F1 If you have set an administrator password you are prompted to type the password Select System Settings Adapters and UEFI drivers Select Please refresh this page on the first visit and press Enter Select LSI controller_driver_name Driver and press Enter where controller_driver_name is the name of the SAS SATA controller driver For the SAS SATA controller driver name see the documentation that comes with your controller To perform storage management tasks follow the procedures in the documentation that comes with the SA
195. n page 33 Lock the side cover if you unlocked it during removal Reconnect the external cables and power cords then turn on the attached devices and turn on the server Thermal grease The thermal grease must be replaced whenever the fan sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease When you are installing the fan sink on the same microprocessor that is was removed from make sure that e The thermal grease on the fan sink and microprocessor is not contaminated e Additional thermal grease is not added to the existing thermal grease on the fan sink and microprocessor 102 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Note e Read the Safety information on page vii e Read the Installation guidelines on page 29 To replace damaged or contaminated thermal grease on the microprocessor and fan sink complete the following steps 1 Place the fan sink on a clean work surface 2 Remove the cleaning pad from its package and unfold it completely 3 Use the cleaning pad to wipe the thermal grease from the bottom of the fan sink Note Make sure that all of the thermal grease is removed 4 Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor then dispose of the cleaning pad after all of the thermal grease is removed 5 Use the thermal grease syri
196. n the order shown restarting the server each time a DIMMs b Trained service technician only System board 00580A1 00580A4 Invalid DIMM population for mirroring mode Memory population changed If a fault LED is lit resolve the failure 1 2 Install the DIMMs in the correct sequence see Installing a memory module on page 38 Information only Memory has been added moved or changed Chapter 8 Troubleshooting 147 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 00580A5 Mirror failover complete Information only Memory redundancy has been lost Check the event log for uncorrected DIMM failure events 0068002 CMOS battery cleared 1 Reseat the battery 2 Clear the CMOS memory see System board switches and jumpers on page 21 3 Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only System board 2011000 PCI X PERR Check the extender card
197. n the server is at the minimum memory configuration two 512 MB DIMMs see the information about the minimum required configuration on page Solving undetermined problems on page 142 Add one pair of DIMMs at a time making sure that the DIMMs in each pair are matching Reseat the DIMMs Replace the DIMMs in step 6 one at a time in the order shown restarting the server each time Multiple rows of DIMMs in a branch are identified as failing Reseat the DIMMs then restart the server Replace the lowest numbered DIMMs with identical known good DIMMs then restart the server Repeat as necessary If the failures continue after all identified pairs are replaced go to ster Return the removed DIMMs one pair at a time to their original connectors restarting the server after each pair until a pair fails Replace each DIMM in the failed pair with an identical known good DIMM restarting the server after you reinstall each DIMM Replace the failed DIMM Repeat step 3 until you have tested all removed DIMMs Trained service technician only Replace the system board Chapter 8 Troubleshooting 133 Microprocessor problems e Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field repl
198. n which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A Lenovo optional device that was just installed does not work 1 Make sure that e The device is designed for the server see http www lenovo com thinkserver and click the Options tab e You followed the installation instructions that came with the device and the device is installed correctly e You have not loosened any other installed devices or cables e You updated the configuration information in the Setup Utility Whenever memory or any other device is changed you must update the configuration Reseat the device that you just installed Replace the device that you just installed 136 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units
199. ndix B Notices 189 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement CE This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non Lenovo option cards Thi
200. nect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Safety ix Statement 2 AN CAUTION When replacing the lithium battery use only Part Number 33F8354 or an equivalent type battery If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations X ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide
201. nfo 1 user ID A user has initiated a reset of the IMM No action information only ENET 0 DHCP HSTN 1 DN 2 Info IP 3 SN 4 GW 5 DNS1 6 1 CIM_DNSProtocolEndpoint Hostname 2 CIM_DNSProtocolEndpoint DomainName 3 CIM_IPProtocolEndpoint IPv4Address 4 CIM_IPProtocolEndpoint SubnetMask 5 IP address XXX XXX XXX XXX 6 IP address XXX XXX XXX XXX The DHCP server has assigned an IMM IP address and configuration No action information only ENET 0 IP Cfg HstName 1 Info IP 2 NetMsk 3 GW 4 1 CIM_DNSProtocolEndpoint Hostname 2 CIM_StaticlPSettingData IPv4Address 3 CIM_StaticlPSettingData SubnetMask 4 CIM_StaticlPSettingData DefaultGatewayAddress An IMM IP address and configuration have been assigned using client data No action information only LAN Ethernet 0 interface is no Info longer active The IMM Ethernet interface has been disabled No action information only LAN Ethernet 0 interface is now Info active The IMM Ethernet interface has been enabled No action information only DHCP setting changed to by user Info 1 1 user ID A user has changed the DHCP mode No action information only IMM Configuration 1 restored from Info a configuration file by user 2 1 CIM_ConfigurationData ConfigurationName 2 user ID A user has restored the IMM configurati
202. ng backup server firmware 123 Setup Utility 110 statements and notices 2 support Web site 179 switches and jumpers on the system board 21 system event log 144 system board external connectors 20 installing 106 internal connectors 19 LEDs 22 Index 197 system board continued removing 104 switches and jumpers 21 system reliability guidelines 30 system board error LED 23 system error LED 17 system event log 143 system information LED 17 system locator LED 17 systems management 7 T tape drive installing 45 48 remove 47 temperature 11 test log viewing 177 tests hard disk drive diagnostic 131 thermal grease 102 ThinkServer Web address 1 TOE 10 trademarks 184 troubleshooting tables 129 turning off the server 28 integrated baseboard management controller 28 T V gloss statement 189 two piece bezel 67 U undetermined problems 142 United States electronic emission Class A notice 189 United States FCC Class A notice 189 Universal Serial Bus USB problems 140 updating server configuration 109 updating firmware 122 updating the server configuration 71 upper bezel installing 67 removing 36 USB port problems 140 USB connectors 18 USB front connector assembly installing 85 removing 84 using EasyStartup 117 LSI Configuration program 119 remote presence feature 125 Setup Utility 110 V video problems 135 video connector 18 video controller integrated specifications 11 viewing event logs 1
203. ng 60 removing 55 requirements 57 scanning order 57 ServeRAID MR10i 92 ServeRAID MR10is installing 94 administrator password 113 114 Advanced Settings Utility ASU program overview 126 Advanced Settings Utility program overview 126 ASM event log 143 assertion event system event log 143 assistance getting 179 Attached Disk Test 131 attention notices 2 availability 12 backplane 50 battery failure LED 24 installing 89 removing 89 bays 10 bezel installing 67 lower installing 36 upper installing 37 blue screen capture feature overview 125 Boot Manager program 114 C cables internal drives 54 power 54 rear connectors 71 signal 54 cabling hot swap SAS drives 55 hot swap SATA drives 55 PCI adapter 60 Simple swap SATA drives 55 the ServeRAID MR10is adapter 94 caution statements 2 Lenovo 2009 Portions IBM Corp 2009 CD drive installing 45 removing 44 Class A electronic emission notice 189 configuration 71 Ethernet controller 122 minimum 142 updating server 109 configuration programs LSI Configuration Utility 109 connector cable 71 connectors rear of server 18 contamination particulate and gaseous 11 186 controller Ethernet configuring 122 controller configuring Ethernet 122 controls and indicators 15 cover installing 70 removing 32 cover side installing 33 CPU 1 error LED 23 CPU mismatch LED 23 creating RAID array 121 CRUs installing battery 89 CRUs removing bat
204. ng Zone 3 has Error Redundancy has been lost 41 Make sure that the connector been reduced and is insufficient to continue on fan 3 and fan 6 if operation installed is not damaged 2 Make sure that the fan connectors on the system board are not damaged 3 Make sure that the fan cage is correctly installed 4 Reseat the fan 5 Replace the fan Sensor RAID Error has transitioned Error A sensor has changed to 1 Check the hard disk drive to critical from a less severe state Critical state from a less LEDs tate peewee 2 Reseat the hard disk drive for which the status LED is lit 3 Replace the defective hard disk drive The Drive n Status has been Error A drive has been removed Reseat hard disk drive n removed from unit Drive O Status n hard disk drive number n hard disk drive number 164 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician The Drive n Status has been Error disabl
205. ng the retaining clips or damaging the ServeRAID MR10is adapter connector open and close the clips gently 6 Carefully grasp the end of the ServeRAID adapter and pull it out of the connector 7 If you are instructed to return the adapter follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing an optional ServeRAID MR10is VAULT SAS SATA Controller The optional IBM ServeRAID MR10is VAULT SAS SATA controller can be installed in either PCI slot 1 or slot 2 on the system board The ServeRAID MR10is adapter is Supported on hot swap server models only The erveRAID MR10is SAS SATA adapter with an encryption 1078 DE chip set enables integrated RAID levels 0 1 5 6 and 10 support capability on hot swap hard disk drives For configuration information see the documentation on the ServeRAID CD that comes with the adapter Important To ensure that any of your ServeRAID 10i 10is or 10M adapters function properly on UEFI based servers make sure that the adapter firmware level is updated to at least 11 xx XXX and the supporting drivers Attention Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code To install the optional ServeRAID MR10is SAS SATA adapter complete the following steps 1 Read the safety info
206. nge to place 9 uniformly spaced dots of 0 02 mL each on the top of the microprocessor The outermost dots must be within approximately 5 mm of the edge of the microprocessor this is to ensure uniform distribution of the grease Note If the grease is properly applied approximately half of the grease will remain in the syringe 6 Install the fan sink onto the microprocessor as described in Installing a microprocessor and fan sink on page 101 Chapter 6 Installing and replacing customer replaceable units 103 Removing the system board To remove the system board complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 29 Turn off the server and all attached devices then disconnect all power cords and external cables Turn the server on its side so that it is lying flat with the cover facing up Unlock and remove the side cover see Removing the side cover on page i Note where each cable is connected then disconnect all cables from the system board Press and hold the drive cage release tab then rotate the drive cage out of the chassis until the retaining tab on top of the cage locks into place Remove any of the following components in addition to others that might not be listed that are installed on the system board and put them in a safe static protective place e Adapters see Removing an adapter on page 55 e SAS S
207. nistrator can give the user authority to set change and delete the power on password A user who types the power on Chapter 7 Configuring the server 113 password has access to only the limited Setup Utility menu the user can set change and delete the power on password if the system administrator has given the user that authority Power on password If a power on password is set when you turn on the server the system startup will not be completed until you type the power on password You can use any combination of up to seven characters A Z a z and 9 for the password If you forget the power on password you can regain access to the server in the following way e If an administrator password is set type the administrator password at the password prompt Start the Setup utility and reset the power on password Administrator password An administrator password is intended to be used by a system administrator it limits access to the full Setup utility menu You can use any combination of up to seven characters A Z a z and 0 9 for the password Using the Boot Manager program The Boot Manager program is a built in menu driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Setup utility To use the Boot Manager program complete the following steps 1 Turn off the server 2 Restart the server 3 When the prompt lt F12 gt
208. ntion The fan sink retention lever is spring loaded when the fan sink is in place Releasing the lever too quickly or allowing it to spring upward can damage the fan sink and surrounding components Remove the fan sink from the microprocessor a Disconnect the fan sink cable from the system board b Release the fan sink retention lever by pressing down on the end moving it to the side and slowly releasing it to the open up position Important Be careful when you handle the microprocessor and fan sink If the microprocessor and fan sink will be reused do not contaminate the thermal material between them Chapter 6 Installing and replacing customer replaceable units 99 10 11 12 13 c Tip the top of the fan sink toward the front of the server while you slide it away from the lower flange of the retention module then remove it from the server After removal place the fan sink on its side on a clean flat surface Attention The microprocessor retention latch is spring loaded when the microprocessor is in place Releasing the latch too quickly or allowing it to spring upward can damage the microprocessor and surrounding components Release the microprocessor retention latch by pressing down on the end moving it to the side and slowly releasing it to the open up position Open the microprocessor bracket frame by lifting up the tab on the top edge Carefully lift the microprocessor straight up and out of the socket
209. ntroller Removing a non hot swap power supply a Installing a non hot swap power supply Removing the microprocessor and fan sink Installing a microprocessor and fan sink Removing the system board Installing the system board Chapter 7 Configuring the server Using the Setup Utility V ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Starting the Setup Utility Setup Utility menu choices Passwords oe Using the Boot Manager program RAID controllers TED Using the WebBIOS utility Using the ThinkServer EasyStartup program Before you use the EasyStartup DVD Setup and configuration Configuring RAID Using LSI Configuration Utility program Typical operating system installation Enabling the Broadcom Gigabit Ethernet Utility program Configuring the Gigabit Ethernet controller Updating the firmware i Using the EasyUpdate Firmware Updater tool Starting the backup server firmware Using the Integrated Management Module Using the remote presence capability and blue screen capture Obtaining the IP address for the Web interface access Logging on to the Web interface Advanced Settings Utility program Installing ThinkServer EasyManage software Installation requirements Installation order f Installing Windows 2008 32 bit components Uninstalling the LANDesk Software Agent Chapter 8 Troubleshooting Troubleshooting tables DVD drive p
210. o piece bezel on page 34 Disconnect the power and signal cables from the drive that is to be removed Press and hold the blue release button on the side of the bay to release the drive then pull the drive out of the front of the server 44 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Release buttons 2 Drive retainer clip 7 Remove the drive retainer clip from the side of the drive Save the clip to use when you install the replacement drive 8 If you are instructed to return the drive follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a DVD drive To install a DVD drive complete the following steps 1 If you are replacing a removed drive with a new drive make sure that e You have all the cables and other equipment that is specified in the documentation that comes with the new drive e You have checked the instructions that come with the new drive to determine whether you must set any switches or jumpers in the drive e You have removed the blue optical drive rails from the side of the old drive and have them available for installation on the new drive Note If you are installing a drive that contains a laser observe the following safety precaution Chapter 5 Installing and replacing optional devices 45 Statement 3 A CAUTION When laser products
211. ode updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Trained service technician only Replace the system board The Power Supply Power Supply n has Failed n power supply number Error Power supply n has failed n power supply number 2 3 If the power on LED is lit do the following a Reduce the server to the minimum configuration b Reinstall the components one at a time restarting the server each time c If the error recurs replace the component that you just reinstalled Reseat power supply n Replace power supply n n power supply number Sensor PS n Fan Fault has transitioned to critical from a less severe state n power supply number Error A sensor has changed to Critical state from a less severe state 1 2 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan Replace power supply n n power supply number 160 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable unit
212. on by importing a configuration file No action information only Chapter 8 Troubleshooting 173 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Watchdog 1 Screen Capture Occurred 1 OS Watchdog or Loader Watchdog Error An operating system error has occurred and the screen capture was successful 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system Watchdog 1 Failed to Capture Screen 1 OS Watchdog or Loader Watchdog Error An operating system error has occurred and the screen capture failed 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of
213. on rule to optimize the system performance Table 8 UDIMMs population rule for dual channel symmetric mode DIMMs DIMMs DIMMs DIMMs DIMMs DIMMs connector 1 connector 2 connector 3 connector 4 connector 5 connector 6 populated empty empty empty empty empty populated empty empty populated empty empty populated populated empty populated populated empty Registered DIMMs RDIMMs The following notes provide information that you must consider when you install RDIMMs e The memory channels run at the fastest common frequency of the installed DIMMs e Do not use both RDIMMs and UDIMMs in the same server e The server supports up to three single rank dual rank or quad rank RDIMMs per channel e The RDIMM options that are available for the server are 1 GB 2 GB 4 GB and 8 GB when available memory DIMMs e You can install a maximum of 32 GB of memory in the server when you use RDIMMs 40 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide e The following table lists the supported RDIMM population Table 9 Supported RDIMM population per channel Ranks per DIMMs slots DIMMs installed DIMM any per channel in each channel DIMM type DIMM speed combination 3 1 Registered 1066 1333 single rank DDR3 ECC dual rank 3 2 Registered 1066 1333 single rank DDR3 ECC dual rank 3 3 Registered 800 single rank DD
214. only Replace the system board 3048005 Booted secondary backup server firmware image Information only The backup switch was used to boot the secondary bank 3048006 Booted secondary backup server firmware image because of ABR 1 Run the Setup utility select Load Default Settings and save the settings to recover the primary server firmware settings Turn off the server and remove it from the power source Reconnect the server to the power source and then turn on the server Chapter 8 Troubleshooting 149 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 305000A RTC date time is incorrect 1 Adjust the date and time settings in the Setup utility and then restart the server Reseat the battery Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only System board 3058001 System configuration invalid Run the Setup utility and select
215. onnector DIMM 6 E Optical drive connector Microprocessor f JHypervisor flash device connector E Fan 3 EE Slot 5 PCI 32 bit 33 connector MHz E Fan 2 E dslot 4 PCI 32 bit 33 connector MHz EQIRAID EJsSiot 3 PCle2 x1 10w controller connector System board external connectors Blot 2 PCle2 x8 25w EZBlot 1 PCle2 x8 25w EZBattery EPower 2 connector HJ irtual media key connector EPower 1 connector HP ower 3 connector EZPower 4 connector BEJ ot used EJ ot used The following illustration shows the external input output connectors and the NMI button on the system board E sees O 0 5 a a EI ER i itd go 1 a B m e i n o Q e 2 o S z o E 0P iil A WE AO ug L E H c e eee Ea J Serial com 1
216. ons 10 integrated network support 8 intermittent problems 131 internal drives installing 43 removing 43 IP address obtaining for Web interface 125 IPMI event log 143 J jumpers and switches on the system board 21 K key virtual media installing 63 keyboard problems 132 L LEDs diagnostics 12 power supply 24 Index 195 LEDs continued rear of server 18 LEDs and controls on the front of the server 15 logs system event message 144 lower bezel installing 69 removing 34 LSI Configuration program 119 M management systems 7 memory specifications 10 memory module installing 38 order of installation 42 memory modules removing 37 memory problems 133 menu choices in Setup Utility 110 messages diagnostic 176 diagnostic text 177 IMM error 152 system event 144 microprocessor installing 101 problems 134 removing 99 specifications 10 minimum configuration 142 modes Ethernet 122 monitor problems 135 mouse problems 132 N notes 2 notes important 184 notices electronic emission 189 FCC Class A 189 notices and statements 2 O obtaining IP address for Web interface 125 optional device problems 136 optional optical drive specifications 10 options adapters 57 order of installation memory modules 42 overview 8 9 P particulate contamination 11 186 password administrator 114 password power on 114 PCI slot error LEDs 24 PCI adapter installing 60 PCI card removing 59 POS
217. oprocessor points to a 45 degree angle on one corner of the socket e Do not use excessive force when you press the microprocessor into the socket 5 Close the microprocessor bracket frame then close the microprocessor 6 retention latch and lock it securely in place Install the fan sink Chapter 6 Installing and replacing customer replaceable units 101 9 10 Ti 12 13 a Make sure that the fan sink retention lever is in the fully open position Important Be careful when you handle the microprocessor and fan sink Do not contaminate the thermal material between them b Slide the bottom edge of the fan sink under the lower flange of the retention module then place the top of the fan sink onto the top of the retention module c Close the fan sink retention lever and lock it securely in place d Reconnect the fan sink cable to the system board see System board internal connectors on page 19 for the location of the fan sink connector Reconnect any cables that you disconnected during the removal of the old microprocessor Rotate the drive cage toward the front of the server until it stops then lift and hold the retaining tab on top of the drive cage while you rotate the drive cage into the chassis until it locks into place Reinstall the hard disk drives Install the lower bezel see Installing the lower bezel on page 36 Install the side cover see Installing the side cover o
218. orting SMI handling Automatic Server Restart ASR when 1 POST is not complete or 2 the OS hangs and the OS Watchdog Timer times out The IMM might be configured to watch for OS Watchdog Timer and reboot the system after timeout if the ASR feature is enabled Otherwise IMM allows the administrator to generate an NMI by pressing an NMI button on the system board for OS memory dump ASR is supported by IPMI Intelligent Platform Management Interface IPMI Specification V 2 0 and Intelligent Platform Management Bus IPMB support Invalid system configuration CNFG LED support Serial redirect Serial Over LAN SOL Query power supply input power PECI 2 support Power Reset control power on hard and soft shut down hard and soft reset schedule power control Alerts in band and out of band alerting PET traps IPMI style SNMP e mail Operating system failure blue screen capture Command line interface Configuration save and restore PCI configuration data Boot sequence manipulation The IMM also provides the following remote server management capabilities Command line interface IPMI Shell The command line interface provides direct access to server management functions through the IPMI 2 0 protocol Use the command line interface to issue commands to control the server power view system information and identify the server You can also save one or more commands as a text file and run the file as a script Serial o
219. ot of Trust Measurement CRTM 1 Run the Setup utility select Load Default update failed Settings and save the settings 2 Trained service technician only Replace the system board 3818002 Core Root of Trust Measurement CRTM 1 Run the Setup utility select Load Default update aborted Settings and save the settings 2 Trained service technician only Replace the system board 3818003 Core Root of Trust Measurement CRTM 1 Run the Setup utility select Load Default flash lock failed Settings and save the settings 2 Trained service technician only Replace the system board 3818004 Core Root of Trust Measurement CRTM 1 Run the Setup utility select Load Default system error Settings and save the settings 2 Trained service technician only Replace the system board Chapter 8 Troubleshooting 151 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 3818005 Current Bank Core Root of Trust 1 Run the Setup utility select Load Default Measurement CRTM capsule s
220. pability Chapter 3 What is included with your server 13 14 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Chapter 4 Server controls LEDs and power This section describes the controls and light emitting diodes LEDs and how to turn the server on and off Front view The following illustrations show the controls LEDs and connectors on the front of the server models The following is an illustration of the 3 5 inch SAS SATA hot swap hard disk drive model a S fo E 4 p E I m ig Hi P o a 3 Ep LCT i k Coo 0000000000000 I aan OOOD o n U 00 a So oo 0 Seo EJ o a S 9 BiS 3 ou a O gt o O V e Q a al Th Hard disk drive activity LED green Hard disk drive activity LED A Hard disk drive status LED amber H System error LED DVD drive activity LED green 9 USB 2 4 Front information panel USB 1 BH Power on LED DVD eject button g Power control button The following is an illustration of the 3 5 inch SATA simple
221. pes 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide batteries pour indiquer que la batterie ne doit pas tre mise au rebut mais plut t r cup r e en fin de cycle de vie selon cette norme In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment For California Perchlorate material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate The foregoing notice is provided in accordance with California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This product part may include a lithium manganese dioxide battery which contains a perchlorate substance G
222. place any DIMM that is indicated by a lit error LED Note You do not have to replace DIMMs by pairs 3 Run the Setup utility to enable all the DIMMs 4 Run the DSA memory test Memory Logging Limit Reached for Error The memory logging limit 1 Update the server firmware to DIMM One of the DIMMs on Memory has been reached the latest level Subsystem One of the DIMMs Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Reseat the DIMMs and run the DSA memory test 3 Replace any DIMM that is indicated by a lit error LED Memory DIMM Configuration Error Error A DIMM configuration error Make sure that DIMMs are for One of the DIMMs on Memory has occurred installed in the correct sequence Subsystem One of the DIMMs and have the same size type speed and technology Memory uncorrectable error detected Error A memory uncorrectable 1 If the server failed the POST for DIMM n Status on Memory Subsystem DIMM n Status n DIMM number error has occurred memory test reseat the DIMMs 2 Replace any DIMM that is indicated by a lit error LED Note You do not have to replace DIMMs by pairs 3 Run the Setup utility to enable all the DIMMs 4 Run the DSA memory test 5 Trained service technician only Replace the
223. ported for the cluster solution before you update the code Remove the adapter from slot n Replace the PCI Replace extender card n n PCI slot number A PCI SERR has occurred on system 1 1 CIM_ComputerSystem ElementName Error A PCI SERR has occurred Sensor PCI Slot n n PCI slot number 1 Check the extender card LEDs Reseat the affected adapters and extender card Update the server and adapter firmware UEFI and IMM Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Remove the adapter from slot n Replace the PCI Replace extender card n n PCI slot number 168 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician A PCI PERR has occurred on system Error
224. ppendix B Notices Trademarks Important notes Product recycling and disposal Particulate contamination Compliance with Republic of Turkey Directive o on the Restriction of Hazardous Substances Recycling statements for Japan Battery return program German Ordinance for Work gloss statement Electronic emission notices ob 8 aoe 8 Federal Communications Commission FCC statement Industry Canada Class A emission compliance statement Avis de conformit a la r glementation d Industrie Canada Australia and New Zealand Class A statement bos United Kingdom telecommunications safety requirement European Union EMC Directive conformance statement Germany Class A compliance statement Japan Voluntary Control Council for Interference VCCI statement Taiwan Class A warning statement People s Republic of China Class A warning statement Korea Class A warning statement Index ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 178 179 179 179 179 180 180 181 181 183 184 184 185 186 187 187 188 189 189 189 190 190 190 190 190 190 192 192 192 192 193 Safety Before installing this product read the Safety Information Aga Ga dull bel 8 Gang giall Ida Gus i d Antes de instalar este produto leia as Informa es de Seguran a ERAT in ZA WTA Safety Information
225. ps into the matching indentations on the left side of the chassis until the bezel clips snap into place Chapter 5 Installing and replacing optional devices 67 68 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide 2 Install the lower bezel a Insert the two bottom tabs on the lower bezel into the matching holes in the front of the chassis b Rotate the top of the lower bezel up to the chassis then press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place Chapter 5 Installing and replacing optional devices 69 Reinstalling the side cover If you removed the side cover reinstall it Note The rear adapter retention bracket rests against the server side cover You might find it easier to lay the server on its side to replace the side cover To reinstall the side cover complete the following steps 1 Make sure that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed Note The cover release latch must be in the unlocked opened position before you install the side cover 2 Position the lip on the bottom edge of the side cover on the ledge on the bottom of the
226. r complete the following steps Read the safety information that begins on page viiland Installation guidelines 2 Turn off the server and all attached devices then disconnect all power cords and external cables Unlock and remove the side cover see Removing the side cover on page i 4 Disconnect any cables from the adapter or any cables that impede access to the adapter 5 Open the rear retention bracket fj 6 If you are removing a full length adapter press on the retaining tab two blue pull points on the left side of the front adapter retention bracket until the release lever on the right side of the bracket clicks into place Chapter 5 Installing and replacing optional devices 55 7 Remove the expansion slot screw J at the rear of the adapter if any 8 Carefully grasp the adapter by its top edge or upper corners And pull the adapter from the server Attention Expansion slot covers must be installed in all empty slots This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components Rear adapter retention bracket Expansion slot screw Optional Adapter Left side of front adapter retention bracket Right side of front adapter retention bracket Front adapter retention bracket japon ofr If you are not replacing the adapter install an expansion slot cover in the expansion slot opening If you are instructed
227. r extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation 2 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Related documentation The Lenovo ThinkServer Documentation DVD contains documentation for the server in Portable Document Format PDF The Lenovo ThinkServer Documentation DVD requires the Adobe Reader 5 0 or later or xpdf which comes with Linux operating systems The following table describes the content and location of documentation that is provided with your server Document Description Location Read Me First This document directs you to the ThinkServer Documentation DVD for complete warranty and support information printed provided in server packaging Important Notices This document includes safety and legal notices that you are expected to read before using the server printed provided in server packaging Hardware Maintenance Manual This document provides diagnostic information parts listing and replacement procedures for all field replaceable units parts replaced by trained service personnel as well as all customer replaceable units CRUs Lenovo Support Web site www lenovo com Warranty and Support Information Safety Information This document includes the warranty statement and
228. r configurations and applications for configuring and managing RAID arrays continued Server configuration RAID array configuration before operating system is installed RAID array management after operating system is installed ServeRAID MR10i SAS SATA Controller LSI 1078 MegaRAID Storage Manager MSM MegaRAID BIOS MegaRAID Storage Manager MSM installed Configuration Utility press C to start Using the Setup Utility Use the Setup Utility formerly called the Configuration Setup Utility program to perform the following tasks View configuration information View and change assignments for devices and I O ports Set the date and time Set the startup characteristics of the server and the order of startup devices Set and change settings for advanced hardware features View set and change settings for power management features View and clear error logs Resolve configuration conflicts Starting the Setup Utility To start the Setup Utility do the following l Turn on the server Note Approximately 3 minutes after the server is connected to ac power the power control button becomes active When the prompt lt F1 gt Setup is displayed press F1 If you have set an administrator password you must type the administrator password to access the full Setup Utility menu If you do not type the administrator password a limited Setup Utility menu is available 3 Select the s
229. r mit besonderer Genehmigung des Bundesministers f r Post und Telekommunikation oder des Bundesamtes f r Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagnetischen St rungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 93 kostenpflichtig Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den Handb chern angegeben zu installieren und zu betreiben Appendix B Notices 191 Japan Voluntary Control Council for Interference VCCI statement TORE GRUBZESERESAEMHBRS VCCI OBR CES FVIFAZASHRMHESCT TOREA REE CHATS CBR Pees XHMOFCEPHV ETF COBSISASPBICHRABS SBEDEBKENSZCEPHWVETFT Taiwan Class A warning statement SARAH ef RAG RE oh gt FE FE AE FSS P 4E A BF gt T he ik RABAT HE AE WRAT gt RAE RARE RRR YL FAH RK People s Republic of China Class A warning statement E B MAA RER EEEF Be BS MTRBTM FES APIROL T REAR PERE Se A AT HITE E Korea Class A warning statement AWE APSLE AAMACSSS SF Aol 2u Baa EE ASAE WAS S454 7 Heya Vek GZ Ba FS SHOMS DFE 7484827 B SH yd 192 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Index A acoustical noise emissions 11 adapter hot plug devices 92 installing 57 hot plug 92 PCI card installi
230. r n is installed correctly Trained service technician only Replace microprocessor n n microprocessor number 156 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Sensor CPU n OverTemp has Error transitioned to non recoverable n microprocessor number A sensor has changed to Nonrecoverable state 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffle is in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that the heat sink for microprocessor n is installed correctly 3 Trained service technician only Replace microprocessor n n microprocessor number A diagnostic interrupt has occurred Error on system 1 1 CIM_ComputerSystem ElementName An operator information panel NMI diagnostic interrupt has occurred If the NMI button on the system board has not been
231. r on the ServeRAID adapter until it is firmly connected c Secure the battery carrier to the ServeRAID adapter with the screws that came with the battery pack Open the rear retention bracket Turn the ServeRAID MR10i adapter so that the ServeRAID MR10i adapter keys align correctly with the connector Attention Incomplete insertion might cause damage to the system board or the ServeRAID MR10i adapter Take the signal cable that is attached to the drive backplane and connect it to the ServeRAID adapter Note When you restart the server you are prompted to import the existing RAID configuration to the new ServeRAID adapter Chapter 6 Installing and replacing customer replaceable units 93 7 Press the ServeRAID MR10i adapter firmly into the connector on the system board 8 Reconnect the cables to the new ServeRAID MR10i adapter Removing an optional ServeRAID MR10is VAULT SAS SATA controller To remove a ServeRAID MR10is SAS SATA adapter complete the following steps 1 Read the safety information beginning on page fiil and Installation guidelines on page 29 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables Remove the side cover gee PRomoviig the side Gover of page 32 3 Rotate the rear adapter retention bracket to the open unlocked position 4 Open the rear retention bracket 5 Disconnect any cables connected to the adapter Attention To avoid breaki
232. rder in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician System error or information LED lit Description Action DIMM 1 to DIMM 6 A DIMM has failed or is incorrectly 1 Remove the DIMM that is indicated by a lit error error LEDs installed LED 2 Reseat the DIMM 3 Replace the following components one at a time in the order shown restarting the server each time a DIMM b Trained service technician only System board CPU 1 error LED Microprocessor 1 has failed is 1 Check the system event log to determine the missing or has been incorrectly reason for the lit LED installed F PE ei Note Trained service technician Trained service technician Reseat the failing only Make sure that the MI IOPTOCOSSOI microprocessors are installed in the 3 Replace the following components one at a time correct sequence see the in the order shown restarting the server each time procedures for removing and a Trained service technician only Failing installing a microprocessor in the microprocessor Hardware Maintenance Manual b Trained service technician on
233. rmation beginning on page viil and Installation guidelines on page 29 2 Touch the static protective package containing the ServeRAID MR10is adapter to any unpainted metal surface on the server Then remove the ServeRAID MR10is adapter from the package 3 If the battery pack battery carrier and battery did not come installed on the ServeRAID adapter install the battery pack a Align the battery carrier pins and the connector for the battery carrier with the pin holes and connector on the ServeRAID adapter then lower the battery carrier onto the ServeRAID adapter 94 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Battery Battery carrier RAID adapter Connector for battery carrier Joo ro b Press the battery carrier into the connector on the ServeRAID adapter until it is firmly connected c Secure the battery carrier to the ServeRAID adapter with the screws that came with the battery pack 4 Turn the ServeRAID MR10is adapter so that the ServeRAID MR10is adapter keys align correctly with the connector Attention Incomplete insertion might cause damage to the system board or the ServeRAID MR10is adapter ServeRAID MR10is Chapter 6 Installing and replacing customer replaceable units 95 A PCI slot 5 Press the ServeRAID MR10is adapter firmly into the connector on the system board 6 Reconnect the cables to the new ServeRAID MR10is ad
234. roblem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action You suspect a software problem 1 To determine whether the problem is caused by the software make sure that e The server has the minimum memory that is needed to use the software For memory requirements see the information that comes with the software If you have just installed an adapter or memory the server might have a memory address conflict e The software is designed to operate on the server e Other software works on the server e The software works on another server If you receive any error messages while you use the software see the information that comes with the software for a description of the messages and suggested solutions to the problem Contact the software vendor Universal Serial Bus USB port problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved e See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action
235. roblems General problems Hard disk drive problems Intermittent problems Keyboard mouse or pointing device problems Memory problems E EET Microprocessor problems Monitor problems Optional device problems Power problems Serial port problems Software problems Universal Serial Bus USB port problems Solving power problems Dog oa Solving Ethernet controller problems Solving undetermined problems Event logs Viewing event logs through the Setup Utility Viewing event logs without restarting the server System event log POST error codes Integrated management module e error messages Diagnostic programs messages and error codes Running the diagnostic programs Diagnostic text messages Viewing the test log 110 110 113 114 115 115 117 118 118 119 119 121 122 122 122 123 123 123 125 125 125 126 126 126 127 2 127 128 129 lt 129 129 130 130 131 132 133 134 135 136 138 139 140 140 140 141 142 142 143 143 144 145 152 176 176 s ALT 177 Contents V vi Diagnostics messages Appendix A Getting help and technical assistance Before you call Using the documentation os Getting help and information from the World Wide Web Calling for service eo tar Gk Gal od Using other services Purchasing additional services Lenovo product service A
236. rom Lenovo to assist you This section contains information about where to go for additional information about Lenovo and Lenovo products what to do if you experience a problem with your system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself e Check all cables to make sure that they are connected e Check the power switches to make sure that the system and any optional devices are turned on e Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Information about diagnostic tools is in the Hardware Maintenance Manual e Go to the at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information You can solve many problems without outside assistance by using the information available on the Lenovo support site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your Lenovo product The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operatin
237. rrectly seated in the expansion slot before you turn on the server Incomplete installation of an adapter might damage the system board or the adapter Install an expansion slot screw at the rear of the adapter If you are installing a full length adapter press on the release lever on the right side of the front adapter retention bracket to release the retaining tab on the left side of the bracket Connect required cables to the adapter Route cables so that they do not block the flow of air from the fans Reinstall the rear adapter retention bracket then rotate the bracket to the closed position Note If any adapters in the server are large or have heavy cables attached to them you can remove the rear adapter retention bracket and secure all of the adapters with expansion slot screws If you have other devices to install or remove do so now otherwise go to Completing the installation on page 67 Removing a PCI card To remove a PCI card complete the following steps 1 Read the safety information beginning on page ii and Installation guidelines Turn off the server and peripheral devices and disconnect the power cords and all external cables Remove the side cover see Removing the side cover on page 32 Rotate the rear adapter retention bracket to the open unlocked position Disconnect any cables connected to the adapter Chapter 5 Installing and replacing optional devices 59 Attention To avo
238. rts hot swap devices and is designed to operate safely while it is turned on and the cover is removed Follow these guidelines when you work inside a server that is turned on 30 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Avoid wearing loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuff links while you are working inside the server Do not allow your necktie or scarf to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches Remove items from your shirt pocket such as pens and pencils that might fall into the server as you lean over it Avoid dropping any metallic objects such as paper clips hairpins and screws into the server Handling static sensitive devices Attention Static electricity can damage the server and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of damage from electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Wear an electrostatic discharge wrist strap if one is available Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed circuitry Do not leave the device
239. rver TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide where ggg is the total capacity of the DIMM for example 1GB 2GB or 4GB e is the number of ranks 1 single rank 2 dual rank 4 quad rank ff is the device organization bit width 4 x4 organization 4 DQ lines per SDRAM 8 x8 organization 16 x16 organization wwwww is the DIMM bandwidth in MBps 8500 8 53 GBps PC3 1066 SDRAMs 8 byte primary data bus 10600 10 66 GBps PC3 1333 SDRAMs 8 byte primary data bus mis the DIMM type E Unbuffered DIMM UDIMM with ECC x72 bit module data bus R Registered DIMM RDIMM U Unbuffered DIMM with no ECC x64 bit primary data bus aa is the CAS latency in clocks at maximum operating frequency bb is the JEDEC SPD Revision Encoding and Additions level cc is the reference design file for the design of the DIMM dis the revision number of the reference design of the DIMM Note To determine the type of a DIMM see the label on the DIMM The information on the label is in the format xxxxx NRxxx PC3 XXXXX XX XX XXX The numeral in the sixth numerical position indicates whether the DIMM is single rank n 1 or dual rank n 2 The following sections provide additional information specific to unbuffered and registered DIMMs that you must consider Unbuffered DIMMs UDIMMs The following notes provide information that you must configure when you install UDIMMs The memory channels run a
240. s CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Sensor Pwr Rail A Fault has transitioned to non recoverable Error A sensor has changed to Nonrecoverable state a Turn off the server and disconnect it from power Trained service technician only Remove the PCI adapter and microprocessor 1 Reinstall the microprocessor in socket 1 and restart the server Restart the server Reinstall each device one at a time starting the server each time to isolate the failing device Replace the failing device Trained service technician only Replace the system board Sensor Pwr Rail B Fault has transitioned to non recoverable Error A sensor has changed to Nonrecoverable state _ Turn off the server and disconnect it from power Trained service technician only Remove the PCI adapter and microprocessor 2 Restart the server Reinstall each device one at a time starting the server each time to isolate the failing device Replace the failing device Trained service technician only Replace the system board Sensor Pwr Rail C Fault has transitioned to non recoverable Error A sensor has changed to Nonrecoverable state Turn off the server and disconnect it from power Remove the hard disk drives hard disk dr
241. s LED When this LED is lit it indicates that the drive has failed If an optional RAID controller is installed in the server when this LED is flashing slowly one flash per second it indicates that the drive is being rebuilt When the LED is flashing rapidly three flashes per second it indicates that the controller is identifying the drive Hard disk drive activity LED When this LED is flashing it indicates that the drive is in use Chapter 4 Server controls LEDs and power 17 Rear view The following illustration shows the connectors and LEDs on the rear of the server mo i d_b d B USB 3 and 4 BH Serial Com1 H OUSB 1 and2 J Power cord connector Ethernet connectors Ethernet transmit receive activity LED amber E Video connector 8 Ethernet link status LED green USB 1 4 connectors Connect a USB device such as USB mouse or keyboard to any of these connectors Ethernet 10 100 1000 connector Use these connectors to connect the server to a network Power cord connector Connect the power cord to this connector Video connector Connect a monitor to this connector Serial 1 connector COM 1 Connect a 9 pin serial device to this connector The serial port is shared with the integrated management module IMM The IMM can take control of the shared serial port
242. s product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Germany Class A compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zur Elektromagnetischen Vertr glichkeit 190 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften Uber die elektromagnetische Vertraglichkeit in den EU Mitgliedsstaaten und halt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handbuchern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verandert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt
243. s restored After the primary copy is restored turn off the server then move the UEFI boot recovery J29 jumper back to the primary position pins 1 and 2 Using the Integrated Management Module The Integrated Management Module IMM is a second generation of the functions that were formerly provided by the baseboard management controller hardware It combines service processor functions video controller and when IMM Premium is installed remote presence function in a single chip Chapter 7 Configuring the server 123 The IMM supports the following basic system management features Environmental monitor with fan speed control for temperature voltages fan failure power supply failure and power backplane failure LED indicators to report errors that occur with fans power supplies microprocessor hard disk drives and system errors DIMM error assistance The Unified Extensible Firmware Interface UEFI will disable a failing DIMM that is detected during POST IMM will light the associated system error LED and the failing DIMM error LED System event log SEL ROM based IMM firmware flash IMM firmware updates Auto Boot Failure Recovery ABR A virtual media key which enables full system management support remote video remote keyboard mouse and remote storage Automatic microprocessor disable on failure restart in a two microprocessor configuration when one microprocessor signals an internal error NMI detection and rep
244. s use an electrostatic discharge wrist strap or other grounding system when working inside the server with the power on Chapter 5 Installing and replacing optional devices 41 To install a DIMM complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines Turn off the server and peripheral devices and disconnect the power cords and all external cables if necessary Remove the cover see Removing the side cover on page 32 Locate the DIMM connectors on the system board Determine the connectors into which you will install the DIMMs Install the DIMMs in the sequence shown in the following table Table 12 DIMM installation sequence Number of DIMMs Installation sequence connectors First pair of DIMMs 1 4 Second pair of DIMMs 2 5 Third pair of DIMMs 3 6 5 Attention To avoid breaking the retaining clips or damaging the DIMM connectors open and close the clips gently Open the retaining clip on each end of the DIMM connector J ue Lp a Touch the static protective package that contains the DIMM to any unpainted metal surface on the outside of the server Then remove the DIMM from the package Turn the DIMM so that the DIMM keys align correctly with the connector Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector see System board internal connectors
245. see Installing the side cover on page 33 Lock the side cover if you unlocked it during removal Chapter 6 Installing and replacing customer replaceable units 85 9 Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing the rear adapter retention bracket To remove the rear adapter retention bracket complete the following steps 1 Turn off the server and all attached devices then disconnect all power cords and external cables Unlock and remove the side cover see Removing the side cover on page 32 Remove all adapters if necessary and place the adapters on static protective surface Note You might find it helpful to note where each adapter is installed before you remove the adapters Release the rear adapter retention bracket by lifting up on the rear adapter retention bracket and rotate the bracket partially toward the closed position Grasp the bracket on one side at the hinge point and pull inward while you rotate the bracket slightly toward the front of the server until the bracket is free of the hinge pin H then grasp the bracket on the other side at the hinge point pull inward until the bracket is free of the hinge pin and remove the rear adapter retention bracket from the server rey aV amp yy ee Y i X Installing the rear adapter retention bracket To install the rear adapter ret
246. ses of the error Chapter 8 Troubleshooting 141 Solving undetermined problems Event logs If the diagnostic tests did not diagnose the failure or if the server is inoperative use the information in this section If you suspect that _a software problem is causing failures continuous or intermittent see Software problems on page 140 Damaged data in CMOS memory or damaged firmware can cause undetermined problems To reset the CMOS data use the password switch 2 SW4 to override the power on password and clear the CMOS memory see System board switches and jumpers on page 21 Check the LEDs on all the power supplies see Power supply LEDs on page 24 If the LEDs indicate that the power supplies are working correctly do the following 1 Turn off the server 2 Make sure that the server is cabled correctly 3 Remove or disconnect the following devices one at a time until you find the failure Turn on the server and reconfigure it each time e Any external devices e Surge suppressor device on the server e Modem printer mouse and non Lenovo devices e Each adapter e Hard disk drives e Memory modules The minimum configuration requirement is 1 GB DIMM per microprocessor 2 GB in a two microprocessor configuration The following minimum configuration is required for the server to start e One microprocessor e One 1 GB DIMM e One power supply e Power cord e ServeRAID SAS adapter e System boar
247. should take as a result of a message or error code see the diagnostics messages in the Hardware Maintenance Manual Running the diagnostic programs To run the diagnostic programs do the following 1 If the server is running turn off the server and all attached devices 2 Turn on all attached devices then turn on the server 3 When the prompt Press F2 for Dynamic System Analysis DSA is displayed press F2 Note The DSA preboot diagnostics program might appear to be unresponsive for an unusual length of time when you start the program This is normal operation while the program loads 4 Optionally select Quit to DSA to exit from the stand alone memory diagnostic program 176 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Note After you exit from the stand alone memory diagnostic environment you must restart the server to access the stand alone memory diagnostic environment again 5 Select gui to display the graphical user interface or select cmd to display the DSA interactive menu 6 Follow the instructions on the screen to select the diagnostic test to run If the diagnostic programs do not detect any hardware errors but the problem remains during normal server operations a software error might be the cause If you suspect a software problem see the information that comes with your software A single problem might cause more than one error message When t
248. sor has changed to transitioned to critical from a less severe state n DIMM number Critical state from a less severe state 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Ifa fan has failed complete the action for a fan failure 3 Replace DIMM n n DIMM number Chapter 8 Troubleshooting 167 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician A PCI PERR has occurred on system 1 1 CIM_ComputerSystem ElementName Error A PCI PERR has occurred Sensor PCI Slot n n PCI slot number 5 6 Check the extender card LEDs Reseat the affected adapters and extender card Update the server and adapter firmware UEFI and IMM Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is sup
249. startup sequence This choice is on the full Setup Utility menu only e Boot Manager Select this choice to view add delete or change the device boot priority boot from a file select a one time boot or reset the boot order to the default setting the server has Wake on LAN hardware and software and the operating system supports Wake on LAN functions you can specify a startup sequence for the WAKE on LAN functions For example you can define a startup sequence that checks for media in a CD RW DVD drive then checks the hard disk drive and then the network adapter e System Event Logs Select this choice to enter the System Event Manager where you can view the error messages in the system event logs You can use the arrow keys to move between pages in the error log The system event logs contain all event and error messages that have been generated during POST by the systems management interface handler and by the system service processor Run the diagnostic programs to get more information about error codes that occur See the Hardware Maintenance Manual for instructions for running the diagnostic programs Important If the system error LED on the front of the server is lit but there are no other error indications clear the system event log Also after you complete a repair or correct an error clear the system event log to turn off the system error LED on the front of the server POST Event Viewer Select this choice to enter the
250. stem This selection displays a series of choices and prompts to collect information required for installation prepares the hard disk for installation and then initiates the installation process using the user provided operating system installation CD or DVD e About This selection displays version information and legal notices Configuring RAID The RAID configuration feature that is part of the EasyStartup program enables you to view and change RAID settings for supported RAID controllers Through this feature you have the ability to configure each installed controller The program automatically detects the number of discs currently attached to the controller determines the possible RAID configurations that can be configured and prompts you through the steps to configure one or more disc arrays with or without hot spare drives As you configure each controller you will be given the option to save the RAID configuration settings to a RAID response file which you can use on other similarly configured Lenovo servers This method satisfies most users needs Using LSI Configuration Utility program Use the LSI Configuration Utility program to configure and manage redundant array of independent disks RAID arrays Be sure to use this program as described in this document e Use the LSI Configuration Utility program to perform the following tasks Perform a low level format on a hard disk drive Create an array of hard disk drives w
251. such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam A Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 2 Touch the static protective package that contains the new DVD drive to any unpainted metal surface on the server then remove the DVD drive from the package and place it on a static protective surface 3 Follow the instructions that come with the drive to set jumpers or switches if there are any Note You might find it easier to install the new drive from the front and then attach the cables 4 Ifyou are installing a 3 5 inch drive in bay 2 attach a 5 25 inch conversion kit to the 3 5 inch drive Remove the drive retainer clip from the side of the drive cage of bay 1 or bay 2 Slide the drive retainer clip to the front to remove it from the drive cage
252. swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component Removing the side cover Important Before you install optional hardware make sure that the server is working correctly Start the server and make sure that the operating system starts if an operating system is installed If the server is not working correctly see the Hardware Maintenance Manual for diagnostic information To remove the server side cover complete the following steps 32 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Attention Operating the server for more than 30 minutes with the side cover removed might damage server components For proper cooling and airflow replace the side cover before turning on the server 1 Read the safety information that begins on page vii and Installation guidelines on page 29 2 Turn off the server and all attached devices see Turning off the server on page 28 then disconnect all power cords and external cables 3 Unlock the side cover H then press the cover release latch down then remove the cover and set it aside To replace the side cover see Instal
253. t output vary depending on the number and type of optional features installed and the power management optional features in use The sound levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute ANSI 812 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources The noise emission level stated is the declared upper limit sound power level in bels for a random sample of system There is no keyboard connector or mouse connector on the server You can connect a USB keyboard and USB mouse to the server by using the USB connectors Software Lenovo provides software to help get your server up and running EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID controller and installing supported Microsoft Windows and Linux operating systems and device drivers on your server The EasyStartup program is provided with your server on DVD The DVD is self starting bootable The user guide for the EasyStartup program is on the DVD and interface For additional information see program on page 117 EasyManage can be accessed directly from the program Using the ThinkServer EasyStartup The ThinkServer EasyManage Core Server provides centralized hardware
254. t require action they record significant system level events such as when the server is started Warning Warning messages do not require immediate action they indicate possible problems such as when the recommended maximum ambient temperature is exceeded Error Error messages might require action they indicate system errors such as when a fan is not detected Each message contains date and time information and it indicates the source of the message POST or the IMM 144 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide POST error codes When you turn on the server it performs a series of tests to check the operation of the server components and some optional devices in the server This series of tests is called the power on self test or POST If a power on password is set you must type the password and press Enter when you are prompted for POST to run If POST is completed without detecting any problems the server startup is completed If POST detects a problem an error message is sent to the POST event log The following table describes the POST error codes and suggested actions to correct the detected problems These errors can appear as severe warning or informational Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance M
255. t the error Viewing the test log To view the DSA log when the tests are completed select Utility from the top of the screen and then select View Test Log To view a detailed test log press Tab while you view the DSA log The DSA log data is maintained only while you are running the diagnostic programs When you exit from the diagnostic programs the DSA log is cleared Chapter 8 Troubleshooting 177 To save the DSA log to a file on a diskette or to the hard disk click Save Log on the diagnostic programs screen and specify a location and name for the saved log file Notes 1 To create and use a diskette you must add an optional external diskette drive to the server 2 To save the test log to a diskette you must use a diskette that you have formatted yourself this function does not work with pre formatted diskettes If the diskette has sufficient space for the test log the diskette can contain other data Diagnostics messages The table that describes the messages that the diagnostic programs might generate and suggested actions to correct the detected problems is located in the Hardware Maintenance Manual 178 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Appendix A Getting help and technical assistance If you need help service or technical assistance or just want more information about Lenovo products you will find a wide variety of sources available f
256. t the fastest common frequency of the installed DIMMs Do not use both UDIMMs and RDIMMs in the same server Using ECC and non ECC UDIMMs in the server will cause the server to run in non ECC mode The UDIMM options that are available for the server are 1 GB 2 GB and 4 GB when available memory DIMMs You can install a maximum of 16 GB of memory in some server models when you use UDIMMs The server supports up to two single rank or dual rank UDIMMs per channel DIMM slots 3 and 6 are not supported when you install UDIMMs in the server Do not install DIMMs in these connectors Chapter 5 Installing and replacing optional devices 39 e The following table lists the supported UDIMM population Table 6 Supported UDIMM population per channel Ranks per DIMMs slots DIMMs installed DIMM any per channel in each channel DIMM type DIMM speed combination 2 1 Unbuffered 1066 1333 single rank DDR3 ECC dual rank 2 2 Unbuffered 1066 1333 single rank DDR3 ECC dual rank e The following table lists the maximum DIMM population using ranked UDIMM Table 7 Maximum memory population using ranked UDIMMs depending on your model Number of UDIMMs DIMM type DIMM size Total memory 4 single rank UDIMMs 1 GB 4 GB 4 single rank UDIMMs 2 GB 8 GB 4 dual rank UDIMMs 2 GB 8 GB 4 dual rank UDIMMs 4 GB when 16 GB available e The following table lists the UDIMM memory populati
257. tery 89 D danger statements 2 data rate Ethernet 122 deassertion event system event log 143 device hypervisor flash installing 61 diagnostic error codes 178 on board programs starting 176 programs overview 176 test log viewing 177 diagnostics text message format 177 diagnostics program preboot 8 DIMM LED 23 problems 133 DIMMs installing 38 removing 37 DIMMs registered 40 DIMMs unbuffered 39 diskette drive installing 45 193 diskette drive continued removing 44 display problems 135 documentation DVD 3 drive cables 54 removable media 47 48 drive bays internal 43 drives bay 1 2 or3 installing 45 hot swap SAS cabling 55 hot swap SATA cabling 55 hot swap removing 49 51 Simple swap SATA cabling 55 simple swap removing 54 simple swap removing 53 DSA log 143 177 preboot messages 178 DVD drive problems 129 error symptoms 129 DVD drive installing 45 removing 44 DVD drive activity LED 16 DVD eject button 17 E EasyStartup using 117 electrical input 11 electronic emission Class A notice 189 environment 11 error codes and messages diagnostic 178 IMM 152 POST 145 error symptoms CD ROM drive DVD ROM drive 129 general 130 hard disk drive 130 intermittent 131 keyboard non USB 132 memory 133 microprocessor 134 monitor 135 mouse non USB 132 optional devices 136 pointing device non USB 132 power 138 serial port 139 software 140 USB port 140 errors format diagnostics co
258. the log is more than 75 full When you are troubleshooting you might have to save and then clear the system event log to make the most recent events available for analysis Messages are listed on the left side of the screen and details about the selected message are displayed on the right side of the screen To move from one entry to the next use the Up Arrow t and Down Arrow 4 keys Some IMM sensors cause assertion events to be logged when their setpoints are reached When a setpoint condition no longer exists a corresponding deassertion event is logged However not all events are assertion type events Integrated management module IMM event log This log contains a filtered subset of all IMM POST and system management interrupt SMI events You can view the IMM event log through the IMM Web interface and through the Dynamic System Analysis DSA program as the ASM event log DSA log This log is generated by the Dynamic System Analysis DSA program and it is a chronologically ordered merge of the system event log as the IPMI event log the IMM event log as the ASM event log and the operating system event logs You can view the DSA log through the DSA program Viewing event logs through the Setup Utility To view the POST event log or system event log do the following 1 2 Turn on the server When the prompt lt F1 gt Setup is displayed press F1 If you have set both a power on password and an administrator
259. tion Built in monitoring for fan power temperature and voltage Cooling fans with speed sensing capability Customer support center that is available 24 hours a day 7 days a week Diagnostic support of ServeRAID adapters Error codes and messages Error correcting code ECC double data rate DDR synchronous dynamic random access memory SDRAM with serial presence detect SPD Error logging of POST failures Hot swap SAS hard disk drives Integrated Ethernet controllers Intelligent Platform Management Interface IPMI 2 0 Key lock support for physical security Memory change messages posted to the error log Power on self test POST Hardware Failure Prediction alerts Read only memory ROM checksums Redundant Ethernet capabilities requires an optional Ethernet adapter with failover support Standby voltage for systems management features and monitoring System auto configuring from the configuration menu System error LED on the front bezel and diagnostics LEDs on the system board Upgradeable microcode for POST UEFI and read only memory ROM resident code locally or over a LAN VPD includes serial number information and replacement part numbers stored in nonvolatile memory for easier remote maintenance 1 Service availability will vary by country Response time varies may exclude holidays 12 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide e Wake on LAN ca
260. tion see the documentation on the ServeRAID CD that comes with the adapter Important To ensure that any of your ServeRAID 10i 10is or 10M adapters function properly on UEFI based servers make sure that the adapter firmware level is updated to at least 11 xx XXX and the supporting drivers 92 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Attention Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code To install a ServeRAID MR10i adapter complete the following steps 1 2 r gt Read the safety information beginning on page vii and Installation guidelines Touch the static protective package containing the ServeRAID MR10i adapter to any unpainted metal surface on the server Then remove the ServeRAID MR10i adapter from the package If the battery pack battery carrier and battery did not come installed on the ServeRAID adapter install the battery pack a Align the battery carrier pins and the connector for the battery carrier with the pin holes and connector on the ServeRAID adapter then lower the battery carrier onto the ServeRAID adapter Battery Battery carrier RAID adapter Connector for battery carrier b Press the battery carrier into the connecto
261. tion and User Guide D Install the four screws that secure the power supply cage to the chassis Connect the cables from the power supply cage to the system board and all internal components see a a a o ori pace a the locations of the internal connectors Reinstall both hot swap power supplies see Removing the hot swap power supply cage on page 87 Install the side cover see Installing the side cover on page 33 Lock the side cover if you unlocked it during removal Reconnect the external cables and power cords then turn on the attached devices and turn on the server Removing the battery To remove the battery do the following iL oP ON 8 Read the safety information that begins on page viil and Handling static sensitive devices on page 31 Turn off the server and all attached devices Disconnect all external cables and power cords Turn the server on its side so that it is lying flat with the side cover facing up Unlock and remove the left side cover Ssee Removing the side cover on page B3 Locate the battery on the system board see System board internal connectors on page 19 Remove the battery a Use one finger to push the battery horizontally out of its socket pushing it away from the socket b Lift and remove the battery from the socket aN Dispose of the battery as required by local ordinances or regulations Installing the battery
262. to perform text console redirection and to redirect serial traffic using Serial over LAN SOL Ethernet connectors Use either of these connectors to connect the server to a network When you use the Ethernet 1 connector the network can be shared with the IMM through a single network cable 18 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide System board internal connectors The following illustrations show the internal connectors and switches on the system board E an Ome O a O l 5 R i b g s AFA il uso El o IL Si Saag a es eS e rin fei a a Chapter 4 Server controls LEDs and power 19 DIMM 1 EffFan 1 connector H DIMM 2 EgHard disk backplane configuration connector DIMM 3 EesOperator information panel connector E DIMM 4 E simple swap HDD backplane signal connector H oimm 5 E Wake on LAN c
263. ty EMC shield installed in it If the server has redundant power each of the power supply bays has a power supply installed in it There is adequate space around the server to allow the server cooling system to work properly Leave approximately 50 mm 2 0 in of open space around the front and rear of the server Do not place objects in front of the fans For proper cooling and airflow replace the left side cover before you turn on the server Operating the server for extended periods of time more than 30 minutes with the left side cover removed might damage server components You have followed the cabling instructions that come with optional adapters You have replaced a failed fan within 48 hours You have replaced a hot swap drive within 2 minutes of removal You do not remove the air duct or air baffles while the server is running Operating the server without the air duct or air baffles might cause the microprocessor to overheat Microprocessor socket 2 always contains either a microprocessor duct or a microprocessor and heat sink Working inside the server with the power on Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on The server suppo
264. ual inline memory modules DIMMs het re ie te cca a click the Options tab for a list of supported memory modules for the server The maximum amount of memory that the server supports is dependent on the type of memory that you install in the server See Unbuffered DIMMs UDIMMs on page 39 and Registered DIMMs RDIMMs on page 40 for more information The amount of usable memory is reduced depending on the system configuration A certain amount of memory must be reserved for system resources To view the total amount of installed memory and the amount of configured memory run the Setup utility For additional information see Using the Setup Utility on page 110 The maximum operating speed of the server is determined by the slowest DIMM in the server If you install a pair of DIMMs in DIMM connectors 2 and 5 the size and speed of the DIMMS that you install in DIMM connectors 2 and 5 must match each other How ever they do not have to be the same size and speed as the DIMMs that are installed in DIMM connectors 1 and 4 You can use compatible DIMMs from various manufacturers in the same pair When you install or remove DIMMs the server configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed The specifications of a DDR3 DIMM are on a label on the DIMM in the following format ggg eRxff PC3 wwwwwm aa bb cc 38 ThinkSe
265. uct may contain a lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal or batteries outside the United States go to http www lenovo com lenovo environment or contact your local waste disposal facility For Taiwan Please recycle batteries PA us Ke Seay DAL For the European Union Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive Les batteries ou emballages pour batteries sont tiquet s conform ment aux directives europ ennes 2006 66 EC norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs us s Les directives d terminent la marche a suivre en vigueue dans l Union Europ enne pour le retour et le recyclage des batteries et accumulateurs us s Cette tiquette est appliqu e sur diverses 188 ThinkServer TS200 Ty
266. updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code Make sure that the installed microprocessors are compatible with each other see Installing a on page 101 for information about microprocessor requirements Trained service technician only Reseat microprocessor n Trained service technician only Replace microprocessor n n microprocessor number 154 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the Parts Listing section in the Hardware Maintenance Manual to determine which components are customer replaceable units CRU and which components are field replaceable units FRU If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician The Processor CPU n Status hasa Error Configuration Mismatch n microprocessor number A processor configuration mismatch has occurred 1 Make sure that the installed microprocessors are compatible with each other about microprocessor requirements 2 Trained service technician only Replace the incompatible microprocessor An SM BIOS Uncorrectable
267. upports scripting environments through a batch processing mode Installing ThinkServer EasyManage software You can install the ThinkServer EasyManage Core Server program from the ThinkServer EasyManage CD or you can download and install the program from After one instance of the ThinkServer EasyManage Core Server has been installed you can use the ThinkServer EasyManage Agent installer to install the agent on other servers and clients on the network Also the ThinkServer EasyStartup program provides an option to either install the ThinkServer EasyManage Agent as part of the operating system installation process or install a desktop icon to assist with the installation of the ThinkServer EasyManage Core Server after the operating system has been installed Installation requirements Before installing ThinkServer EasyManage software on your server your environment must meet the following requirements e Microsoft Windows Server 2008 is installed on the server where you intend to install the Core Server e The original Windows Server operating system installation CDs are available in case files are needed while installing the prerequisites e The server has Internet access to obtain prerequisites and to activate the software after the installation is complete e The server has a static IP address 126 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide The server is not a do
268. ust spot efficiency MERV 9 according to ASHRAE Standard 52 2 e Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 e The deliquescent relative humidity of the particulate contamination must be more than 60 e The room must be free of conductive contamination such as zinc whiskers Gaseous e Copper Class G1 as per ANSI ISA 71 04 1985 e Silver Corrosion rate of less than 300 A in 30 days 186 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide Table 17 Limits for particulates and gases continued Contaminant Limits 1 ASHRAE 52 2 2008 Method of Testing General Ventilation Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina U S A Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances Meets requirements of the Republic of Turkey Directive on the Restriction
269. ver LAN Establish a Serial over LAN SOL connection to manage servers from a remote location You can remotely view and change the UEFI settings restart the server 124 ThinkServer TS200 Types 6522 6523 6524 6525 6526 6528 6529 and 6530 Installation and User Guide identify the server and perform other management functions Any standard Telnet client application can access the SOL connection Using the remote presence capability and blue screen capture The remote presence and blue screen capture features are integrated functions of the integrated management module IMM These integrated functions allow you to remotely mount or unmount drives or images on the client system as well as accessing the Web interface The remote presence feature provides the following functions e Remotely viewing video with graphics resolutions up to 1600 x 1200 at 85 Hz regardless of the system state e Remotely accessing the server using the keyboard and mouse from a remote client e Mapping the CD or DVD drive diskette drive and USB flash drive on a remote client and mapping ISO and diskette image files as virtual drives that are available for use by the server e Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive The blue screen capture feature captures the video display contents before the IMM restarts the server when the IMM detects an operating system hang condition A system administrator c
270. where others can handle and damage it While the device is still in its static protective package touch it to an unpainted metal part of the server for at least 2 seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into the server without setting down the device If it is necessary to set down the device put it back into its static protective package Do not place the device on the server cover or ona metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity Chapter 5 Installing and replacing optional devices 31 Server components The following illustration shows the major components in the server Cover SATA hard disk drive some models 2 Non hot swap power supply Hot swap hard disk drive some models System board Front adapter support bracket BH DIMM Drive cage H Rear system fan Hard disk drive fan assembly O Optical drive SAS SATA connector Filler panels Microprocessor E Upper bezel Heat sink E Lower bezel Blue on a component indicates touch points where you can grip the component to remove it from or install it in the server open or close a latch and so on Orange on a component or an orange label on or near a component indicates that the component can be hot swapped which means that if the server and operating system support hot
271. will not function until 3 minutes after the server has been connected to ac power 1 Make sure that the power control button is working correctly a Disconnect the server power cords b Reconnect the power cords c Trained service technician only Reseat the operator information panel cables and then repeat steps oec If the server starts reseat the operator information panel If the problem remains replace the operator information panel Make sure that e The power cords are correctly connected to the server and to a working electrical outlet e The type of memory that is installed is correct e The DIMM is fully seated e The LEDs on the power supply do not indicate a problem e The microprocessors are installed in the correct sequence Reseat the following components a DIMMs b Trained service technician only Power switch connector c Trained service technician only Power backplane Replace the following components one at a time in the order shown restarting the server each time a DIMMs b Trained service technician only Power switch connector c Trained service technician only Power backplane d Trained service technician only System board If you just installed an optional device remove it and restart the server If the server now starts you might have installed more devices than the power supply supports See Power supply LEDs on page 24 See Solving undetermined problems on p
272. y Ethernet MTU setting modified from Info 1 to 2 by user 3 1 CIM_EthernetPort ActiveMaximumTransmissionUnit 2 CIM_EthernetPort ActiveMaximumTransmissionUnit 3 user ID A user has modified the Ethernet port MTU setting No action information only Ethernet Duplex setting modified Info from 1 to 2 by user 3 1 CIM_EthernetPort NetworkAddresses 2 CIM_EthernetPort NetworkAddresses 3 user ID A user has modified the Ethernet port MAC address setting No action information only Ethernet interface 1 by user 2 Info 1 CIM_EthernetPort EnabledState 2 user ID Hostname set to 1 by user 2 Info 1 CIM_DNSProtocolEndpoint Hostname 2 user ID A user has enabled or disabled the Ethernet interface A user has modified the host name of the IMM No action information only No action information only IP address of network interface Info modified from 1 to 2 by user 3 1 CIM_IPProtocolEndpoint IPv4Address 2 CIM_StaticlPAssignment SettingData I PAddress 3 user ID A user has modified the IP address of the IMM No action information only IP subnet mask of network interface Info modified from 1 to 2 by user 35s 1 CIM_IPProtocolEndpoint SubnetMask 2 CIM_StaticlPAssignment SettingData SubnetMask 3 user ID A user has modified the IP subnet mask of the IMM No action

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