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KVH Industries antenna system User's Manual
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1. 2 Highlight a vacant channel box shows Add Channel and press SELECT to add the channel you are watching to the TurboTune guide 5 8 Selecting a Channel from TurboTune To tune to a channel in TurboTune follow the steps below 1 Press the TURBO button Press the TURBO button to cycle through Turbo 1 Turbo 2 and Turbo 3 program groups while the Turbo Tune guide is a onscreen 2 Highlight the channel you want to watch and press SELECT 54 0287 Renaming TurboTune Groups You can rename each nine channel TurboTune group to anything you choose using up to 10 letters numbers spaces etc For example Turbo 1 could be renamed Mom and Turbo 2 renamed Dad To rename a group follow the steps below 1 Press the TURBO button or select Guide Options from the main menu and highlight the Set Turbo tab 2 Highlight the grid name Turbo 1 Turbo 2 or Turbo 3 that you want to rename and press SELECT 3 Use the onscreen keyboard to enter the new name to enter a letter on the keyboard highlight the letter and press SELECT 4 Once you ve entered the desired name highlight the OK button and press SELECT To redo the entry highlight the Clear button and press SELECT To cancel the change press the CLEAR button or highlight the Cancel button and press SELECT 54 0287 Using Program Guides 5 5 Setting Guide Preferences The Guide Options menu al
2. Press the MENU button to access the main menu Highlight the Lock amp Limits tab and press SELECT Highlight the Ratings tab Ratings Limits Setup RATINGS LIMITS Sat Oct 5 e 4 40PM Lock Fav Setup Children Allow All Allow TV 14 Watch TV B Dialogue Allow TV 14 Main Menu Allow TV 14 Allow TV 14 Allow TV 14 Movies Allow PG CO Not Rated Allow All TracVision Receiver User s Guide 4 Highlight the button for the type of programming 7 3 Setting Time Limits you want to restrict and press SELECT You can restrict your system to allow viewing only during specific hours and or a maximum number of hours To set time limits follow the steps below 5 Highlight the maximum rating you want to allow for the selected type of programming from the pop up submenu and press SELECT You may choose Block All or Allow All instead of setting a 1 Press the MENU button to access the main menu specific limit ae o 2 Highlight the Lock amp Limits tab and press Ratings Limits SELECT RATINGS LIMITS Sat Oct 5 7 17PM L ck 3 Highlight the Limits tab Fav Setup z Violence ae bine Maximum Viewing Limits Block All SPENDINGIVIEWING LIMITS Wed Jul 18 10 11AM Watch TV Z VES ck tlh E oc Main Menu C TWM OE Fav Setup m Max Spending 5 00 Allow All R
3. e es 3 Autoconfig D m Lat Longitude Remote Dish Type ZIP Code 02842 Round Dish Latitude 83 New Card F i Longitude 112 Switch Type Elevation 50 Watch TV None Azimuth 148 Main Menu LNB Stacked If the LNB type is set to Stacked you do not Setting the LNB Type to Stacked If the LNB type is set to Unstacked follow the steps below to change the setting to Stacked 1 Highlight the Test tab Test Tab SYSTEM TEST Wed Oct 3 e 10 14 PM System Tests d Begin Test Features ss a to start the Syst New Card Main Menu need to change the setting A different problem is causing the program guide not to load Please call KVH Technical Support at 401 847 3327 or e mail techs kvh com for assistance If the LNB type is set to Unstacked follow the steps in the next section to change the setting to Stacked 9 10 2 Highlight the Begin Test button 3 Press the FAV button on the remote control 54 0287 The System Diagnostics menu appears Highlight the LNB Type button and press SELECT System Diagnostics System Test Wed Oct 2 12 16PM Install Signal Info System Diagnostics General J C Defaults C Reboot D Features Main Menu 54 0287 Patch
4. Remote Control The wireless RF IR remote control allows you to control all receiver functions The remote does not need to be pointed directly at the receiver for the signal to be received RF Converter The RF converter receives RF commands from the remote control converts them to digital signals and sends them to the receiver for processing 54 0287 1 3 Receiving Satellite TV Signals Like a satellite dish used at home the TracVision antenna needs a clear view of the DIRECTV satellite to receive satellite TV signals Consider the three essentials noted on the following pages to ensure trouble free reception Satellite Footprint The DIRECTV satellite is located at a fixed position above the Earth s equator and beams TV signals down to North America To receive TV signals from the satellite you must be located within the satellite s coverage area which encompasses much of the continental United States and coastal waters As you approach the edges of this coverage area the strength of the signal degrades resulting in weaker reception To view an up to date satellite coverage map please visit KVH s web site at www kvh com footprint 54 0287 Introduction DIRECTV Satellite Location Equator 1 5 TracVision Receiver User s Guide Elevation Angle Blockage Since the satellite is located above the equator the Since the TracVision antenna must have a clear view TracVision antenna ne
5. Audio Adjustment AUDIO ADJUSTMENT Wed Oct 16 2 15AM Audio Video Wein TV DefaultAudio English Main Menu B Alternate Audio English Audio Balance Center SRS TruSurround On C Factory Defaults c 54 0287 Other Menu Functions 2 Highlight the menu button for the setting you wish to modify Default Audio and Alternate Audio Your receiver supports alternate audio services A auio icon appears below the date and time in a program s description to indicate alternate audio is available for that particular program You will hear the default audio language all the time if that language is being transmitted and an alternate language has not been activated If your selected default language is not being transmitted for a program you will hear the language in which the program is broadcast Occasionally an audio track may be offered that is not being broadcast in which case the audio will not change or you will not hear any audio Change channels to restore the audio track to the one specified on the Audio Adjustment menu 8 3 TracVision Receiver User s Guide To set up your default and alternate audio languages follow the steps below 1 Press the AUDIO button to access the Audio Adjustment menu 2 Highlight the Default Audio button to set your primary language preference or the Alternate Audio button to select your alternate language p
6. Highlight the Frequency column and use the joystick to select when or how often the event occurs Today Tomorrow Every Mon Every Tue Every Wed Every Thu Every Fri Every Sat Every Sun Everyday Mon Fri or specify a date If you specify a date use the month day format The year is set automatically Review your settings then highlight the OK button and press SELECT To abort highlight the Cancel button and press SELECT 54 0287 Canceling a Scheduled Event To cancel a scheduled event follow the steps below 1 Press the MENU button to access the main menu 2 Highlight the Program Director tab and press SELECT 3 Highlight the event you want to cancel and press SELECT 4 Highlight the Cancel button from the Schedule Options pop up menu and press SELECT If the program you want to cancel is a one time program that s not currently in progress you can cancel the event from z the program guide Simply highlight the program you want to cancel in the program guide and press SELECT to remove the check mark 54 0287 Other Menu Functions 8 9 TracVision Receiver User s Guide 8 4 Reading Mail from DIRECTV View Mail DIRECTV uses the Mail feature to send you Fri Jul 6 5 24AM Mail Read Message important information notify you of special events AACN TY SMain Menu Erase Message 1of3 Page 2 wa and tell you about special offers When you receiv
7. Indicates Description Off Off Receiver is OFF rear panel power switch is off or no power input Green OK Good power between 10 18 VDC at receiver Orange Low Power Low power between 8 10 VDC at receiver Red flashing Bad Power Insufficient power less than 8 VDC or more than 18 VDC input 9 14 54 0287 Troubleshooting RECEIVER Light Indications Light is Indicates Description Off Off Receiver is OFF rear panel power switch is off Green OK Receiver is ON Orange Standby Receiver is ON but antenna is turned OFF Orange flashing Overload Overload or short circuit detected on the antenna cable Red Fault 1 Internal power fault Red flashing Fault 2 Antenna power or power supply problem 6 ANTENNA Light Indications Light is Indicates Description Off Off Antenna is OFF insufficient power or no receiver video detected Green Tracking Antenna is tracking the DIRECTV satellite Green flashing slowly Searching Antenna is searching for a satellite Green flashing quickly Identifying Antenna has found a satellite and is checking its identification code Orange flashing Overload Overload or short circuit detected on the antenna cable Red No Comm Receiver cannot communicate with the antenna Red flashing Fault Error detected in antenna 54 0287 9 15 Appendices This section provides wiring diagrams for typical TracVision installations and a map showing the DIRECTV satellite s elevation angle
8. None 10 00PM 11 00PM Thu Jun 23 10 00PM CHANNEL Today 10 00PM 10 30PM 11 00PM 11 30PM AFX Nip Tuck Rescue Me Travele Vegas Challenge World Poker Tour Showbiz Moms amp Dads Codename Kids Next Yu Gi Oh The New Scooby Doo Songwriters Hall of Fame Movies Logo Guide e Select your favorite channels rather than selecting specific programs e Only current programming can be selected from the logo guide e The current program title and description appear above the logo grid as you highlight each channel Logo Guide LOGO GUIDE Thu Feb 7 6 00PM All Channels A description of the program currently airing on the highlighted network menu appears here if available Picture in Guide An image of the currently airing program highlighted in the menu selection appears here Title of the program on the network selected in menu DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV DIRECTV 54 0287 5 2 Using the Program Guide To display the program guide Press the GUIDE button to bring up the guide To move the highlight Use the joystick to move the highlight within
9. 5 5 Setting Guide Preferences 00 5 9 54 0287 51 Using Program Guides 5 1 Program Guide Styles You can set up the program guide to present Selecting a Guide Style information using either of two styles GUIDE OPTIONS Fri Oct 4 e 12 25AM oud Guide Style Grid Logo Q Picture In Guide On 5 O Guide Zoom 0 Q Multi Color On Channel Sort Numeric Q Filters Temporary The following sections explain how to select a style and describe the features of each style Main Menu Selecting a Guide Style To select a guide style follow the steps below Reset Options 1 Press the GUIDE button twice to display the Guide Options menu or select Guide Options 3 from the main menu Highlight the Guide Style button 4 Press the SELECT button to toggle between Grid When the program guide is onscreen and Logo guide styles simply press the GUIDE button once to 5 i i i Press the CLEAR button to return to the program display the Guide Options menu z you were viewing 2 Highlight the Options tab 54 0287 53 TracVision Receiver User s Guide Grid Guide Easy to see what programs are available at a particular time Lists up to seven days of current and upcoming programming The program title and description appear above the grid as you highlight each program Grid Guide PROGRAM GUIDE All Channels Nip Tuck
10. 6 7 6 8 future programs 6 9 preferences 5 9 5 11 styles 5 3 5 4 using 5 5 programming remote control 3 10 Purchases tab 4 6 PWR button 3 4 L P TracVision Receiver User s Guide R ratings limits 7 5 7 6 reading mail 8 10 receiver activation 9 6 beeping 2 6 buttons 3 9 connectors A 4 description 1 5 lights 9 14 9 15 multiple A 6 A 11 non TracVision A 8 A 11 ordering additional 3 11 power switch 2 3 repairing 9 9 software upgrade 8 13 Receiver light 9 14 9 15 reception 1 5 1 6 recurring programs scheduling 8 7 remote control batteries 3 12 buttons 3 3 R S changing ID 3 11 3 12 description 1 4 ordering a replacement 3 9 programming 3 10 remote control ID changing 3 11 3 12 repairs 9 9 replacing batteries 3 12 resetting the system 9 4 RF converter connection to receiver A 4 description 1 4 distance from receiver 9 8 S S Video A 5 safety warning 3 3 A 3 SAT button 3 4 satellite coverage area 1 5 9 5 elevation angle 1 6 A 13 location 1 5 saturation 8 6 scheduling programs 8 7 8 9 SEARCH button 3 7 searching for programs 6 10 6 12 SELECT button 3 5 setting guide preferences 5 9 5 11 setting system preferences 8 11 8 12 setup advanced 8 12 8 13 snow on antenna 9 5 software upgrade 8 13 sorting the program guide 5 10 spending limit 7 7 splitter A 6 A 11 SRS TruSurround 8 5 system startup 2 6 Stacked LNB setup 9 10 9 12
11. status lights 9 14 9 15 symptoms troubleshooting 9 3 system information 8 13 54 0287 Index T y wiring tag box 6 3 VCR control 3 8 3 10 one receiver A 4 A 5 technical support 9 13 VCR control buttons 3 8 MUIE TECENET S A MORA non TracVision receiver A 8 A 11 test 8 13 vehicle power A 5 iwo receivers ABAS time limits 7 6 7 7 VHF antenna A 5 time zone 8 11 video adjustments 8 5 8 6 translucency menu 8 6 VIDEO button 3 7 troubleshooting 9 1 viewing a program description 2 5 troubleshooting matrix 9 3 viewing future programs 6 9 TruSurround 8 5 viewing mail 8 10 TURBO button 3 4 VOL button 3 6 TurboTune 5 7 5 9 Voltage light 9 14 turning off the system 2 5 2 9 volume 3 6 turning on the system 2 3 2 4 2 8 Ww TY contol 26310 WatchWizard 6 10 6 12 U weather inclement 9 5 unlocking the system 7 5 widescreen 8 6 Unstacked LNB 9 9 wiring diagrams A 3 T W 54 0287 TRACVISION BY KVH INDUSTRIES KI VIET www kvh com KVH Industries Inc 50 Enterprise Center Middletown RI 02842 5279 U S A e Phone 401 847 3327 Fax 401 849 0045 E mail info kvh com Copyright 2005 KVH Industries Inc DIRECTV is a registered trademark of DIRECTV Inc KVH and TracVision are registered trademarks of KVH Industries Inc
12. 3 icons menu 4 5 INFO button 3 5 initializing a new access card 8 13 INPUT button 3 8 9 6 installing batteries 3 12 Interactive tab 4 6 interference remote controls 3 11 IR eye 3 10 J joystick 3 5 K keyboard 6 11 L language menu 8 11 languages alternate 8 3 8 4 54 0287 lights Antenna Power 3 9 Voltage 9 14 Receiver 9 14 9 15 Antenna 9 14 9 15 limit exceeded message 7 4 limiting access 7 3 7 4 7 5 7 7 locating the RF to IR converter 9 8 lock icon 7 4 lock override icon 7 4 lock up receiver 9 8 locking the system 7 3 7 4 logo guide 5 4 lost remote 3 9 M mail 8 10 main menu 4 5 MENU button 3 4 menu color scheme 8 6 menu elements 4 5 54 0287 menu functions table 4 7 4 9 menu system 4 5 4 6 multiswitch A 10 A 11 MUTE button 3 6 new channels 6 6 New Mail icon 8 10 noise antenna 2 6 number buttons 3 7 0 OneLine Guide 5 6 operating other components 3 10 ordering a receiver 3 11 ordering a remote control 3 9 overriding lock 7 4 P passcode 7 4 picture in guide 4 4 5 10 power indications 9 14 Index power input A 4 power switch receiver 2 3 powering off the system 2 5 2 9 powering on the system 2 3 2 4 2 8 preferences system 8 11 8 12 PREV CH button 3 6 preview channel 9 6 PROG button 3 7 Program Director 8 7 8 9 program guide colors meaning 5 10 description 4 4 download 2 4 filtering
13. 54 0287 Other Menu Functions 8 2 Adjusting Video Settings From the Video Adjustment menu you can set the screen s aspect ratio change the appearance of onscreen displays and adjust picture levels To set video preferences follow the steps below 1 Press the VIDEO button or select the Audio amp Video tab from the main menu Video Adjustments VIDEO ADJUSTMENT Fri Oct 4 e 12 25AM Screen Ratio J 4 3 Main Menu E Menu Centering 00 Color Scheme Indigo Translucency D Medium Picture Perfect 0 0 0 C Factory Defaults 8 5 TracVision Receiver User s Guide 2 Highlight the menu button for the setting you wish to modify Screen Ratio Press SELECT to choose either a 4 3 standard or 16 9 widescreen screen aspect ratio Menu Centering Press SELECT to bring up the centering pop up panel Use the joystick to adjust the onscreen menu position on your TV then highlight the OK button and press SELECT Color Scheme Press SELECT to bring up a color pop up menu Highlight the desired menu color scheme Indigo Ice Sky Forest or Merlot and press SELECT Translucency Press SELECT to bring up the translucency pop up menu Use the joystick to adjust the amount of menu translucency from solid to 100 translucent then highlight the DONE button and press SELECT 8 6 Picture Perfect Press SELECT to brin
14. AUX components using your TracVision remote control To program your remote control follow the steps below 1 Keep the remote control aimed at the IR input or eye for the component you want to control For example if you want to program the remote control to operate the TV keep the remote aimed at the TV s IR input Press and hold the remote control s component button for example TV At the same time press the MUTE button for two seconds Release both buttons The component button should light and remain lit If it doesn t remain lit repeat Steps 1 through 4 above 3 10 Repeatedly press the upper part of the CHANNEL CH button Continue pressing the CHANNEL CH button to step through the codes until the component turns off indicating that you have found the correct device code If you accidentally pass a code that responds or realize you may not have been aiming the remote control at the component repeatedly press the lower part of the CHANNEL CH button to step backward through the codes m gt v Press the remote control s PWR button to verify that you have found the proper code The correct code will turn the component on and off Press the component button again to lock in the code in this example the TV button To operate a component first press the desired component button DVD VCR AUX TV or SAT Then use the remote control buttons that apply to that component For
15. ClearAPG PBX CAM Data LNBType Chan Lock Modem DishPoint C Back Press ap for LNB types Troubleshooting 5 Highlight Stacked from the pop up submenu and press SELECT LNB Type Submenu LNB Type Unstacked vV Stacked 6 With the LNB Type button still highlighted press SELECT and verify that a check mark appears next to Stacked Press SELECT again to exit 7 Highlight the Install tab shown on page 9 10 8 Highlight the Dish Type button and press SELECT 9 11 TracVision Receiver User s Guide 9 10 11 12 T3 Highlight Oval Dish 2 from the pop up submenu and press SELECT This action ensures the Stacked setting is saved in the receiver s memory Dish Type Submenu Dish Type Round Dish v Oval Dish 2 Oval Dish 3 Cancel Highlight the Install tab Wait for the receiver to finish loading the program guide Once the program guide has loaded highlight the Dish Type button and press SELECT Highlight Round Dish from the pop up submenu and press SELECT 9 12 14 15 16 Turn off the receiver s rear panel power switch Wait 10 seconds then turn the rear A panel power switch back on Power Switch Verify that the program guide loads successfully and verif
16. Wed Oct 2 1 45 PM WWSetup WWResult WatchWizard Program Searches T Main Menu m Empty m Empty H Empty Gi Rename Clear _ ClearAll_ WatchWizard Search Menu WATCHWIZARD SETUP Wed Oct 27 1 11 PM Search 1 m WatchWord Watch TV S Main Menu Now Movies Action Adventure Ei _ Ratings All All S Language English All C Back gt 54 0287 To enter text use the onscreen keyboard to enter a letter on the keyboard highlight the letter and press SELECT Once you ve entered the desired text highlight the OK button and press SELECT WatchWizard Keyboard Entry WATCHWIZARD SETUP Tue Oct 15 9 23AM WatchWizard Entry Main Menu JULLIE LUE Cory ESAL LILU C sairo JABA Goa ABEDE K L M N O P Q R S N JWWWEHASEIOS AWC 1 L LIES L 4 ENES KNE T ZIslalsllel itels o MIC D l a I ol 7 A S D FJ G H J K L LN ZI X C V BI NI MI AE al Del If you prefer you can change the keyboard to a standard QWERTY layout Simply highlight the toggle icon on the default button board and press SELECT 5
17. example the VOLUME VOL and MUTE buttons apply only to a TV the VCR control buttons apply only to a VCR or DVD player 54 0287 Using the Remote Control 3 4 Controlling Multiple Receivers 2 Turn on the receiver you want to change 3 Press the MENU button to access the main menu If you are using multiple KVH receivers you can change a remote control ID to avoid interference or 4 From the main menu highlight the System Setup cross talk between the two remotes The remote tab and press SELECT control ID can be a number from 001 to 008 5 Highlight the Remote tab to access Remote For example if you have two receivers you can set Control Settings one receiver and remote to 001 and the other Remote Control Code Entry receiver remote to 002 That way the 002 remote cannot operate the 001 receiver and the 001 remote cannot operate the 002 receiver REMOTE Wed Oct 30 11 53AM Remote Control Settings Ww AUX VCR For details on ordering an additional TracVision receiver please call or visit your local KVH authorized dealer installer Factory Defaults To set a remote control and receiver to use a different remote ID follow the steps below 1 First turn off the rear panel power switch on the K receiver you do not wish to K change C 54 0287 Main Menu VCR tab not available 6 Highlight t
18. highest quality out of your system An alert to important information regarding procedures product specifications or product use Indicates the most commonly used ee functions listed in Section 3 1 Remote Control Functions 54 0287 Introduction Format Conventions This manual uses the following typographical conventions to help clarify instructions Text Example Description the MUTE button Remote control buttons the Cancel button Onscreen items Highlight For the purposes of this manual the term highlight refers to the following operator action Use the remote control s joystick to move the highlight onto the desired onscreen item Example Highlight the Lock amp Limits tab means Use the remote control s joystick to move the highlight onto the Lock amp Limits tab 1 3 TracVision Receiver User s Guide 1 2 System Overview Your TracVision system is a state of the art actively stabilized antenna system that delivers live satellite TV to your mobile audio video entertainment system TracVision System Diagram Typical Installation To TracVision Antenna Video Display s Receiver Input Power 12 VDC 50 watts max RF Converter Remote Control Receiver The receiver decodes satellite TV signals from the antenna unit and sends the signals to the audio video system It also supplies power to the TracVision antenna
19. highlight 3 Highlight the OK button and press SELECT the OK button and press SELECT An icon indicating lock override appears Once you select OK the satellite receiver is under the date time whenever the le locked You must enter the proper passcode e program guide or channel banner is to unlock it A lock icon appears in the program guide and channel banner to remind you that the system is locked displayed If you forget your four digit code please call DIRECTV at 1 800 DIRECTV 347 3288 JIa 54 0287 Unlocking the System To remove the lock and all of its restrictions follow the steps below 1 Press the MENU button to access the main menu 2 Highlight the Lock amp Limits tab and press SELECT 3 Highlight the Lock tab 4 Highlight the Unlock button and press SELECT The button used to lock the system is also used to unlock the system 5 Use the remote control s numeric keypad to enter the same code you entered to lock the system 6 Highlight the OK button and press SELECT To abort and keep the lock in effect highlight the Cancel button and press SELECT Once the system is unlocked all limits and restrictions are removed 54 0287 Using Access Controls 7 2 Setting Ratings Limits Ratings help you to determine whether a program s content is appropriate for a particular audience To select the maximum ratings limits that can be viewed on your system follow the steps below 1 2
20. picture quality A 5 TracVision Receiver User s Guide Wiring Diagram for Two TracVision Receivers O 4 U Splitter To Antenna Receiver 1 VEHICLE POWEI 10 16 VDC MO m On ANTENNA PHONE JACK POWER SATELLITE IN VEHICLE POWER Pi 10 16 VDC o0 On OO ren MOTE SATELLITE IN or mor TV AUDIOR AUDIOL VIDEO S VIDEO 54 0287 Wiring Two TracVision Receivers A two way splitter is provided in the Second Receiver Kit KVH part number 02 1340 The splitter has a frequency range of 40 2150 MHz with one port DC passive In this diagram receiver 1 is the master receiver Receiver 1 must be turned on in order to use receiver 2 The receiver and remote control provided in the second receiver kit are programmed for ID code 002 This avoids interference or cross talk between remotes In other words the remote for the second receiver will only operate receiver 2 and not receiver 1 If you order a replacement remote control KVH part number 19 0335 and you want to use it to operate the second receiver you will need to change the remote s ID code to 002 Refer to the instructions in Section 3 4 Controlling Multiple Receivers on page 3 11 54 0287 System Wiring Diagrams Both receiver 1 and receiver 2 must be activated for DIRECTV service To activate
21. rear panel power switch If it is off turn it on The switch illuminates green This switch is normally left on at all times Power Switch Voltage Light TracVision Receiver User s Guide 6 If Message 2 does not appear after Message 1 ensure that the antenna has a clear view of the satellite The antenna requires an unobstructed view of the sky to receive satellite TV signals Program Guide Once the antenna locks onto the satellite the receiver starts downloading the program guide At aaa a i This may take up to 60 seconds Nip Tuck None 10 00PM 11 00PM Once the program guide has loaded you can start enjoying satellite TV ee ee Today 10 00PM 10 30PM 11 00PM 11 30PM For details about satellite reception requirements see page 1 5 VFX Nip Tuck Rescue Me ee If you can only view the DIRECTV Preview Channel your receiver Travelo Vegas chalenge Werd Poker sue has not been activated See page v S a Bravo Showbiz Moms amp Dads Songwriters Hall of Fame GN Yu Gi Oh eas Codename The New Scooby Doo Kids Next Movies atl 2 4 54 0208 2 2 Changing Channels To change the channel press the SAT button then select any of the following options Press the CHANNEL CH button to tune to the next or previous channel or Using the numeric keyp
22. the system Antenna or Receiver Faulty In the case of a faulty antenna or receiver please seek technical support as described in the next section Do NOT attempt repairs yourself Refer all servicing needs to qualified service personnel Evidence of tampering or unauthorized repairs will void the warranty 54 0287 Troubleshooting Receiver Set to Unstacked LNB If the program guide stops loading after the TracVision system is turned on the LNB type setting on the receiver may have changed The receiver s LNB type must be set to Stacked for proper operation If the LNB type is set to Unstacked the program guide will start loading but will stop in the middle of the process as shown below If your satellite dish is ready for DIRECTV service please wait until your Advanced Program Guide is prepared Installation Searching for satellite signal If this symptom occurs first follow the steps below to verify that the LNB type has changed 1 While the program guide is loading press the SELECT button on the remote control to access the System Setup menu 9 9 TracVision Receiver User s Guide 2 Highlight the Install tab and check the LNB setting Install Tab INSTALLATION Wed Oct 2 12 16PM Install Signal Dish Pointing Alignment Mode ie m DishType ZIPCode _
23. while you are Channel Banner watching TV the channel banner appears at the top i All Channels Wed Dec 17 2 54PM of the screen You can also display the channel banner ree wmieas 100 to Thu 6 00AM DTV Watch Pay Per Vi by pressing the INFO button while watching TV None The channel banner displays the following information ALT AUDIO DATA SVCS LE wB OO m a aa e Currently selected channel and program _ Pay Interactive Dolby Closed Unread Limits Limits Taping Other Data All Day Letter Meaning per programming Digital caption mail enforced over not audio available Ticket Box view available audio available ride allowed available format e Description of the currently selected program available e Date time e Icons may appear below the date time to indicate system status or details about the program The channel banner disappears from the screen after a few seconds Or press the CLEAR button to remove the channel banner immediately 54 0287 oi TracVision Receiver User s Guide 4 2 The Program Guide To display the program guide press the GUIDE button You can also access the program guide from the menu system s Program Guide tab The program guide displays the following information e Listing of current programs and up to seven days of future programming e Short description of the progr
24. 4 00 Hours allowed Fav Lists i l m Max Spending 10 00 C Saturday _ 9 30 Hours allowed Ratings __ Sunday 24 00 Hours allowed Limits Saturday Viewing Time Limit From Through Total time CNA NA OR GSD Cancel 6 Highlight the OK button and press SELECT 24 00 Hours allowed 24 00 Hours allowed 18 00 Hours allowed 24 00 Hours allowed Remember limits are only active while the system is locked If the system is unlocked all restrictions are removed 54 0287 11 Other Menu Functions 8 Other Menu Functions This section explains how to change audio video settings schedule future programs and change system settings Contents 8 1 Adjusting Audio Settings 000 8 3 8 2 Adjusting Video Settings 00 8 5 8 3 Using the Program Director to Schedule Future Programs t22c03 acess tice taenededou ooh eds 8 7 8 4 Reading Mail from DIRECTV 8 10 8 5 Setting System Preferences 8 11 8 6 Advanced System Setup Functions 8 12 54 0287 __8 1 8 1 Adjusting Audio Settings From the Audio Adjustment menu you can select languages for default audio and alternate audio adjust left right balance and enable TruSurround audio processing TM To set audio preferences follow the steps below 1 Press the AUDIO button or select the Audio amp Video tab from the main menu
25. 4 0287 Setting Favorites and Filters Viewing Search Results To view a list of programs matching your search criteria highlight the WWResult tab To view the search results as a guide highlight the Results Guide button on the WWSetup tab and press SELECT WatchWizard Results WATCHWIZARD RESULTS Wed Oct 27 1 11 PM f WatchWizard Result Searching Result 2 Today 3 00PM 100 Search 1 Main Menu Program Title 1 Today 3 30PM 105 Search 1 Program Title 2 When a program guide is onscreen press the SEARCH button on the remote control to automatically highlight programs matching your search results Press the SEARCH button again to highlight the next result based on starting time 6 11 TracVision Receiver User s Guide Using the Channels Search You can also search for channels that offer a specific type of programming by using the category based channels search I Press the SEARCH button while watching TV or select the WatchWizard tab from the main menu Highlight the Channels tab Highlight the Category button and press SELECT Highlight the desired category from the list and press SELECT A subcategory menu appears allowing you to further refine your search To choose a subcategory highlight the subcategory and press SELECT A list of channels offering the selected type of programming appears 6 12 Channels Search CHANNELS
26. Category Filter 6 7 6 8 caution 3 3 9 9 A 3 centering the menu 8 6 Index CH button 3 6 changing channels 2 5 changing LNB type 9 10 9 12 changing remote ID 3 11 3 12 channel banner 4 3 8 12 check mark in program guide 8 7 CLEAR button 3 6 color scheme menus 8 6 colors program guide 5 10 connections one receiver A 4 A 5 multiple receivers A 10 A 11 non TracVision receiver A 8 A 11 two receivers A 6 A 9 connectors receiver A 4 contrast 8 6 controlling other components 3 10 coverage area 1 5 9 5 cross talk 3 11 A C TracVision Receiver User s Guide D daylight saving 8 12 default settings 8 12 deleting mail 8 10 description system 1 4 destacker A 8 A 11 device code 3 10 dew on antenna 9 5 diagnostics test 8 13 diagram system 1 4 DIRECTOR buttons 3 7 DIRECTV customer service 7 4 DIRECTV receiver other A 9 A 11 dirt on antenna 9 5 downloading the program guide 2 4 DVD player control 3 8 3 10 elevation angle 1 6 A 13 ellipsis in guide field 5 5 D L equator 1 5 erasing mail 8 10 F Family list 6 4 7 3 FAV button 3 5 favorite channel lists 6 3 6 6 filtering the program guide 6 7 6 8 footprint satellite 1 5 fuse 9 4 future programs viewing 6 9 G grid guide 5 4 GUIDE button 3 4 Guide Options 5 9 5 11 Guide Times 6 9 H highlight 1 3 HUGHES button 3 8 ice on antenna 9 5 icons channel banner 4
27. ECT using a passcode Lock pane Parental Lock Once the system is locked only existing PARENTAL LOCK Wed Jul 18 gt 9 15 AM Family list channels will be accessible If the Lock Family list does not contain any channels rar senp Enforce rating spending and 5 no channels can be viewed without first an viewing limits and restriet Limits access to Family list channels unlocking the system To avoid this verify Enter the 4 digit passcode to the contents of the Family list before locking Main Menu lock unlock your receiver the receiver See Section 6 1 Using Favorite Channel Lists on page 6 3 for f LOCK SYSTEM CONFIRM PASSCODE details Passcode COK Passcode OK HHHOH Cancel WWW Cancel 54 0287 13 TracVision Receiver User s Guide 5 The Lock System pop up panel appears Enter a Overriding the System Lock four digit passcode using the remote control s When the system is locked inaccessible channels will numeric keypad show a limit exceeded message To temporarily 6 Highlight the OK button and press SELECT override the system lock follow the steps below 1 While the limit exceeded message is onscreen To abort the locking process highlight the press SELECT Cancer DUNGON ANG PIAS SEREGI 2 Enter your four digit passcode using the remote control s numeric keypad 7 Enter the code again to confirm then
28. PREV CH button to toggle between the current channel and the last channel you were watching Use the CHANNEL CH button to change the channel to the previous or next available channel Also use it to scroll through a page of program guide listings 54 0287 Using the Remote Control The DIRECTOR buttons provide convenient shortcuts to the following functions If the program guide is currently displayed press the PROG button to use the program director which allows you to program an event for viewing in advance See Section 8 3 Using the Program Director to Schedule Future Programs on page 8 7 for details Press the SEARCH button to bring up the WatchWizard which allows you to search for programs using criteria such as rating showtime language and category See Section 6 4 Using WatchWizard to Search for Programs on page 6 10 for details Press the AUDIO button to bring up the audio adjustment menu See Section 8 1 Adjusting Audio Settings on page 8 3 for details Press the VIDEO button to bring up the video adjustment menu See Section 8 2 Adjusting Video Settings on page 8 5 for details Use the numeric keypad buttons 0 9 whenever you need to enter a specific number such as a channel or a lock code 54 0287 __3 7 TracVision Receiver User s Guide The INPUT button allows you to select a video feed from another source ep e weur o CD such as a VCR Repeatedly
29. SEARCH Sat Oct 5 6 24PM Category Based Channel Search Category Watch TV Movies Main Menu 100 DTV MOVIE SHOWCASE on DIRECTV e previews what s hot this week on remium movie services HBO TARZ and SHOWTIME plus the new tands on BLOCKBUSTER Pay Per View Movies Movie 54 0287 7 Using Access Controls This section explains how to lock and unlock the system using a passcode It also explains how to set rating and time limits Contents 7 1 Locking amp Unlocking the System 7 3 7 2 Setting Ratings Limits 44 cance ews shcowsetoneccsa 1 5 7 3 Setting Time Limits ouaaa 7 6 54 0287 Using Access Controls Using Access Controls 7 1 Locking amp Unlocking the System Locking the Receiver o es To lock the system follow the steps below You can easily set limits to restrict the viewing of satellite TV programming When accompanied by the 1 Press the MENU button to access the main menu h l lists these limit id f eae Bie ne a a 2 Highlight the Lock amp Limits tab and press SELECT When you first install the TracVision receiver it will 3 Highlight the Lock tab to display the Parental be unlocked That is no limits or restrictions are in effect To enforce limits ratings TV timer and Family favorite list you must lock the system 4 Highlight the Lock button and press SEL
30. TV DIRE ctv Add Channel DIRECTV DIRECTV Dl D1 BI DIRECTV DIRECTV DIRE cTV 54 0287 2 Using Program Guides Highlight a vacant channel box shows Add Channel and press SELECT Or you can highlight an occupied box instead to overwrite its set channel with your new selection Using the joystick or the CHANNEL CH button choose the desired channel in the setup box shown below and press SELECT You can also use the numeric remote control buttons to enter a specific channel number Adding a Channel to TurboTune TURBOTUNE SETUP Tue Dec 17 6 00 PM Theme Times Turbo 1 Turbo 2 Turbo 3 Fav List Fav Setup Add Add Add Channa hannal hannal Channel DTV BD Cx DIRECTV 500 Cancel MOVIE SHOWCASE previews what s hot this week on DIRECTV premium movie Channels HBO STARTZ and SHOWTIME Movie Set Turbo Main Menu 4 Highlight the OK button and press SELECT 5 7 TracVision Receiver User s Guide Adding the Current Channel to TurboTune If you want to add the channel you re currently watching to TurboTune follow the steps below 1 Press the TURBO button to display the TurboTune guide TurboTune Guide DIRECTV Pay Per View Prev Turbo 1 Turbo 2 Turbo 3 oy 212 DIRECTV DIRE CTV DIRE ctv Add Channel
31. able that connects from one jack to another on the receiver s rear panel The system will not work if this cable is removed You can connect the receiver to the entertainment system using one of the following options Option 1 RCA type A V jacks use bottom row Option 2 S Video jack Option 3 RF coaxial connector Standard audio video A V cables with RCA type connectors are included with the receiver Be sure to tighten all connections adequately Before you connect the power wires be sure to read the important guidelines provided in the Installation Guide included with the system 54 0287 System Wiring Diagrams TracVision Receiver Rear Panel Connections Connector Vehicle Power Function Connect to input power 12 VDC applies to a vehicle or a vessel RF Remote Input Connect to RF converter VHF Antenna In To KVH Antenna Diagnostics Ports Not applicable for satellite TV can be used for over the air channels if you have a TV tuner amp VHF antenna Connect to the TracVision antenna Technician s use only for Phone Jack diagnostics purposes Audio R Connect right R and left L Audio L outputs to your audio component Out to TV Tuner Connect to your TV if it only has an RF coaxial connector and built in TV tuner Video Connect to your TV if it has standard RCA type A V jacks better picture quality S Video Connect to your TV if it has an S Video input best
32. ad enter the channel number or Q Press the GUIDE button to bring up the program guide While in the program guide use the joystick or CHANNEL CH button to scroll through the list and press the SELECT button to tune to a channel 54 0287 __fietfing Stared _ 2 3 Turning Off the Antenna To turn off the antenna follow the steps below 1 Press the remote control s SAT button The button should blink red 00000 Oman 0o09 2 Press the PWR button The receiver beeps once to indicate that power to the antenna is turned off 2 4 Viewing a Program Description To view a description of the currently selected program press the INFO button 20099 o0 f MINI h NIO eee 2 0 TracVision Receiver User s Guide 2 5 How the System Works This section explains how the system starts up and how the antenna turns on and off You do not need to read this section to operate the system It is provided for information only System Startup Whenever you apply power to the TracVision receiver the system automatically starts up regardless of whether the antenna was last turned on or off 1 The receiver powers up The receiver s rear panel power switch must be turned on Normally this switch should remain on at all times 2 The receiver beeps two or three times and sends power to the antenna 3 The antenna powers up and searches for the satell
33. am currently highlighted e Date time e Icons may appear below the date time to indicate system status or details about the program currently highlighted e If the picture in guide feature is enabled video of the currently selected channel appears in the upper right corner of the screen 4 4 Program Guide PROGRAM GUIDE All Channels Nip Tuck None 10 00PM 11 00PM Thu Jun 23 10 00PM eD Today 10 00PM 10 30PM 11 00PM 11 30PM AFX Nip Tuck Rescue Me Travelo Vegas Challenge World Poker Tour Bravo Showbiz Moms amp Dads Songwriters Hall of Fame Gi Oh Codename The New Scooby Doo Gn Yu Gi Oh Kids Next Movies For details on how to use the program guide see Section 5 Using Program Guides on page 5 1 With favorite channel lists and category filters you can easily customize the channel guide to show only those channels or programs of interest to you See Section 6 Setting Favorites and Filters on page 6 1 for details 54 0287 4 3 The Menu System To display the main menu press the MENU button The menu system gives you access to all system functions and settings The common elements of all menus are noted below The following icons appear in several menus H 54 0287 Toggle or Step Press SELECT to toggle switch a setting from on to off or to st
34. apiny Sjasn BIIMIS ALIAUIG 104 JOABIVY YON EL UOISIA IEAL KIMI TRacVISION es BY KVH INDUSTRIES TracVision Receiver User s Guide Congratulations You have chosen TracVision a revolutionary antenna system delivering live satellite TV entertainment on the go With hundreds of channels of digital quality TV and music to enjoy traveling will never be the same This User s Guide provides all of the basic information you need to use the system s receiver and receive the DIRECTV satellite entertainment you want For detailed installation information please refer to the TracVision Installation Guide a le S ISO KVH Part 54 0287 Rev A 3 9001 2005 KVH Industries Inc All rights reserved Welcome Page TRACVISiON Kiv KVHI NASDAQ LISTED TracVision Receiver User s Guide Trademarks KVH and TracVision are registered trademarks of KVH Industries Inc DIRECTV and the Cyclone Design logo DIRECTV INTERACTIVE TOTAL CHOICE DIRECTV HOME SERVICES FREEVIEW and DIRECT TICKET are trademarks of DIRECTV Inc All trademarks marks names or product names referenced in this publication are the property of their respective owners and KVH neither endorses nor otherwise sponsors any such products or services referred to herein Dolby Laboratories Information Manufactured under license from Dolby Laboratories Dolby Pro Logic and the double D symbol
35. are trademarks of Dolby Laboratories Macrovision Information Macrovision is a registered trademark of Macrovision Corporation This device incorporates an anticopy process technology that is protected by U S patents 4 631 603 4 577 216 4 819 098 and other intellectual property rights The anticopy process is licensed for noncommercial home use only Reverse engineering or disassembly is prohibited StarSight Information StarSight features licensed under one or more of the following patents 4 706 121 5 151 789 5 353 121 5 353 277 5 479 266 5 479 268 and 5 532 754 Use rights reserved TruSurround Information TruSurround and the C symbol are trademarks of SRS Labs Inc TruSurround technology is incorporated under license from SRS Labs Inc WINK Information WINK and the symbol are registered trademarks of WINK Communications Inc ENERGYSTAR Information ENERGYSTAR and the ENERGYSTAR certification mark are registered U S marks ii Software contained in the TracVision receiver and referenced in this manual is copyright 1995 2005 by Hughes Network Systems Inc a wholly owned subsidiary of Hughes Electronics Corporation Some features are patent pending WatchWizard PreSelect TurboTune and OneLine Guide are trademarks of Hughes Network Systems NFL the NFL Shield and NFL SUNDAY TICKET are registered trademarks of the National Football League and its affiliates NHL t
36. atings q Parental Guidance Suggested 24 00 Hours allowed 24 00 Hours allowed Q NotRated Allow All Main Menu 24 00 Hours allowed 24 00 Hours allowed 24 00 Hours allowed E 24 00 Hours allowed Remember limits are only active while the 24 00 Hours allowed system is locked If the system is unlocked spd Total time watched today 1 12 m all restrictions are removed 7 6 54 0287 Using Access Controls b If you want to limit that day s viewing to a The Max Spending button is not applicable specific time period highlight the From to your TracVision system button and use the remote control s numeric g keypad to set the earliest time Then highlight the Through button and set the latest time 4 Highlight the day of the week that you want to he Setting Allowable Viewing Times limit and press SELECT 7 A SPENDING VIEWING LIMITS Wed May 9 4 50 PM 5 a If you want to limit the maximum number of Took viewing hours for that day highlight the a Lists 7 Meese sim Rati l Total Time button and use the remote S ie control s numeric keypad to enter the limit Saturday Viewing Time Limit From Through Total time Setting Maximum Viewing Hours C 10 00 AM _11 30 PM ee OR NIA __ Cancel SPENDING VIEWING LIMITS Wed May 9 4 50 PM Ta 24 00 Hours allowed Lock Friday 2
37. cials and movies Included at no additonal charge in ackages for the particular channel you wish to add or remove and press SELECT A check mark indicates that the channel is included in the selected favorite channel list An empty tag box indicates that the channel is excluded from the list 6 6 54 0287 Setting Favorites and Filters 6 2 Filtering the Program Guide The Category Filter menu allows you to filter the Category Filter program guide to show just those channels that CATEGORY FILTER Wed Sep 18 4 20PM match your viewing interests Theme Times Select a Category to filter Guide To filter the guide by program categories such as Fav List movies sports or news follow the steps below TN A Set Turbo Sports 1 Press the GUIDE button twice while watching TV interests or select the Guide Options tab from the main Main Menu Lifestyles menu If the Program Guide is currently displayed ee press the GUIDE button just once The material is a movie either i 2 Highlight the Theme tab theatrical or made for TV 3 Highlight a category other than All and press SELECT 4 A subcategory menu appears allowing you to further refine a chosen theme see the illustration on the following page To choose a subcategory highlight the subcategory and press SELECT 54 0287 6 7 TracVision R
38. ction 7 1 Locking amp Unlocking the System on page 7 3 If the Family list does not have any channels assigned to it NO channels can be viewed without first unlocking the system 54 0287 Troubleshooting Favorite Channel List Active If a favorite channel list is active only channels set up in that list are accessible Press the remote control s FAV button to cycle through the lists See Section 6 1 Using Favorite Channel Lists on page 6 3 for details Remote Control Not Programmed If you cannot operate a component with the remote control first ensure that the associated component button DVD VCR AUX or TV is selected If the correct button is selected you need to program the remote control to operate the component See Section 3 3 Programming the Remote Control to Operate Other Components on page 3 10 for details Program Guide Load Interrupted If the program guide load is interrupted at startup certain channels may not be viewable temporarily Guide load interruptions could occur as a result of satellite blockage see Satellite Signal Blocked on page 9 5 The missing channels will eventually be restored as the receiver completes the program guide download during normal operation 9 7 TracVision Receiver User s Guide Receiver Locked Up Since your receiver is a computing component it is susceptible to erratic changes in power and or signal like any other computer an
39. d the warranty TracVision Receiver User s Guide Federal Communications Commission FCC Regulatory Information for Vehicle Use Declaration of Conformity Standards to which Conformity is declared FCC Part 15 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party s Name KVH Industries Inc Address 50 Enterprise Center Middletown RI 02842 Telephone 1 401 847 3327 Trade Name KVH Type of Equipment Satellite Receiver Model Number TracVision A5 Federal Communications Commission FCC This equipment complies with Part 15 of the FCC rules Part 15 Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a vehicle installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications iv However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception whic
40. d these sudden changes can cause it to become confused To clear this condition try pressing the remote control s SAT button before trying to control the receiver If that doesn t work press the SAT and MUTE buttons together and try again If that doesn t work turn off vehicle vessel power or the receiver s on Q OO sm rear panel power ol Oy es sare Power Switch switch for 30 seconds E then turn it back on so RF Converter Too Close to Receiver The RF converter must be placed at least three feet away from the receiver Placing the RF converter closer to the receiver may result in interference causing the remote control to operate intermittently or not at all 9 8 Remote Control Batteries Dead To replace the remote control s batteries follow the steps below 1 Remove the battery compartment cover on the back of the remote control 2 Insert two AAA batteries as shown observing the correct polarity 3 Replace the battery compartment cover Remote Control Batteries If you lose your remote control please call or visit your local KVH authorized dealer to order a replacement 54 0287 Audio Video System Faulty If there is no picture on your TV your mobile audio video system may be faulty Please seek technical assistance from either the installer of your audio video system or a dealer authorized by the system s manufacturer to repair
41. e a new message a man icon appears at the top of all menus until you ve read the message Second page of message text Reading Your Messages To read your mail follow the steps below 1 Press the MENU button to access the main menu 2 Highlight the View Mail tab and press SELECT Erasing a Message 3 If the message is longer than a single page 9 9 highlight the Page button and use the To permanently remove a message highlight the CHANNEL CH button to step through the Erase button and press SELECT Messages are pages automatically deleted as they become outdated or if space is needed for newer incoming messages 4 If you have more than one message in your mailbox highlight the Message button and use the joystick to navigate through multiple Once you erase a message it cannot be messages retrieved 8 10 54 0287 Other Menu Functions 8 5 Setting System Preferences 4 Highlight the menu button for the setting you wish to modify The Preferences menu allows you to customize i Output Channel various system settings Press SELECT to choose either channel 3 or 4 To set system preferences follow the steps below whichever is unused in your area 1 Press the MENU button to access the main menu Input Key 2 Highlight the System Setup tab and press Press SELECT to turn the remote control INPUT SELECT button on off If you have a VCR connected to the tem keep
42. eceiver User s Guide For example if you select the Movies category you can then refine your selection using a subcategory such as Action Adventure Animation Biography Comedy and others as shown below Filtering by Movie Categories CATEGORY FILTER Wed Sep 18 4 20PM 6 8 Watch TV Main Menu Select a Category to filter Guide a All Vv Movies Snartc The material theatrical or Movies La PREV LEVEL All v Action Adventure Animation Biography Comedy Current Affairs Content Advisories v A description of the selected category appears here A Once you ve selected a category subcategory the program guide will be filtered to show only those channels offering programs of the selected category and subcategory In this example the guide would only display channels featuring Action Adventure movies 54 0287 6 3 Selecting Guide Times The Guide Times menu provides easy access to future programming information To advance the guide to a future day time period follow the steps below 1 Press the GUIDE button twice while watching TV or select the Guide Options tab from the main menu If the Program Guide is currently displayed press the GUIDE button just once 2 Highlight the Times tab 3 Highlight the AM PM button and press SELECT to toggle be
43. eds to point toward the of the DIRECTV satellite to receive satellite TV southern sky to receive satellite TV signals In signals anything that stands between the antenna addition the antenna must be tilted at the proper and the satellite can block the signal resulting in lost elevation angle to point at the satellite The further reception Common causes of blockage include trees south you go the higher the elevation becomes For buildings and bridges Heavy rain ice or snow may example if you re in the Massachusetts area the also temporarily interrupt satellite signals satellite is located 33 above the southern horizon Examples of Satellite Blockage But if you go to South Carolina the elevation increases to 45 K While you re moving the antenna inside the ht TracVision radome automatically rotates toward the ll southern sky and tilts to the proper elevation ill X NA os ensuring you re always pointed at the satellite and receiving the satellite entertainment you want A map showing the DIRECTV satellite s elevation angles for the continental U S is provided on page A 13 of this manual 1 6 54 0287 Getting Started 2 Getting Started This section provides basic operation instructions so you can quickly start using your TracVision system It also briefly explains how the system works Contents 2 1 Turning On the Antenna 0000 2 3 2 2 Changing C
44. ep through the available choices each time you press SELECT List of Options Menu button will display a list of choices in a pop up menu when you press SELECT Series of Boxes Multiple screens will appear in a series requesting that you enter numbers and or letters for the particular feature when you press SELECT Overview of Onscreen Displays Main Menu MAIN MENU Program Guide Guide Options Audio amp Video Caller ID Program Director WatchWizard Interactive Purchases Lock amp Limits View Mail System Setup Menu Title Menu Tue Nov 6 4 20PM Menu Elements Menu Pane Date Time Tabs VIEW MAIL Fri Jun 15 a Program Guide Guide Options Audio amp Video Caller ID Read Message C 10f3 Page2 ww Program Director Interactive Purchases Lock amp Limits Active Tab System Setup Second page of message text Watch TV 4 5 TracVision Receiver User s Guide To move the highlight Use the joystick to move the highlight within the menus To select a menu item Highlight the desired menu item and press the SELECT button to select a main menu item or execute an action To exit a menu or cancel an action Press the CLEAR button to exit a menu or cancel an action The following pages list all of the functions accessible from the menu system These
45. es Blue Other If multi color is turned off all cells are blue in color Channel Sort Press SELECT to choose either numeric or alpha If numeric the program guide is sorted by channel number If alpha the program guide channels are sorted alphabetically 54 0287 Filters Press SELECT to choose either temporary or persistent If temporary the filters you apply are active only while the program guide remains onscreen once you exit the program guide all filters are cleared If persistent the filters you apply remain active after you exit the program guide 54 0287 Using Program Guides 5 11 Setting Favorites and Filters This section explains how to set up lists of favorite channels filter the program guide by category and time and search for programs based on content Contents 6 1 6 2 6 3 6 4 54 0287 Using Favorite Channel Lists 6 3 Filtering the Program Guide 6 7 Selecting Guide Times 00 ce eeae 6 9 Using WatchWizard to Search for Programs 6 10 Setting Favorites and Filters 6 1 Using Favorite Channel Lists Favorite channel lists help you organize the hundreds of available channels into more manageable groups Each of the four lists can contain as many or as few channels as you wish You can customize these groups in several ways For example Fav A could be Dad s favorite channels Fav B could be Mom s favorite
46. functions are explained in detail in later sections of this manual You will not be able to use the Caller ID Interactive or Purchases tabs These functions require a phone line connection which is not possible with TracVision 4 6 54 0287 Overview of Onscreen Displays Main Menu Tab Screens Functions See Page Program Guide Program Guide e View and modify the program guide 5 1 Guide Options Theme e Filter the program guide by program category 6 7 Times e Change the time period shown in the program guide 6 9 Fav List e Select a specific channel list Fav A Fav B Fav C 6 4 Family or New Channels to be an active program guide Fav Setup e Create and edit a channel list Fav A Fav B Fav C Family 6 3 or New Channels Options Set Guide Options 5 9 Guide style grid or logo Picture in guide on off Guide zoom on off Multi color on off Channel sort numeric or alphabetical Filters temporary or persistent Reset options to default settings Set Turbo e Set and edit TurboTune channels 5 7 54 0287 mae TracVision Receiver User s Guide Main Menu Tab Screens Functions See Page Audio amp Video Audio e Set default audio language and alternate audio language 8 3 e Set left right audio balance e SRS TruSurround on off Video e Select screen ratio 4 3 or 16 9 8 5 e Center menus on your monitor up down and right left e Color scheme onscreen display transl
47. g up the picture perfect pop up menu Use the joystick to adjust the brightness contrast and saturation then highlight the DONE button and press SELECT Video Adjustments VIDEO ADJUSTMENT Fri Oct 4 12 25AM Screen Ratio 4 3 Main Menu 0 0 Color Scheme 2 Indigo E Translucency Medium Picture Perfect 0 0 0 4 Factory Defaults 54 0287 Other Menu Functions 8 3 Using the Program Director to Scheduling an Event from the Program Director Schedule Future Programs To schedule a program from the Program Director menu follow the steps below The Program Director allows you to automatically tune to a program at a specific date and time or tune 1 Press the MENU button to access the main menu to a program on a repeating basis The receiver will 2 Highlight the Program Director tab and press turn on if necessary and tune to the specified SELECT channel at the chosen date and time You can program up to 32 events in advance Program Director PROGRAM DIRECTOR Wed Oct 2 7 14PM Scheduling an Event from the Program Guide Schedule Add and Modify Scheduled Events By Title Chan Start Length Frequency You can easily schedule an upcoming program that Watch TV you find listed in the program guide Simply Main Menu highlight the upcoming program in the program guide and press SELECT A check mark appears next t
48. h are rarely if ever used To use the advanced system setup functions follow the steps below 1 Press the MENU button to access the main menu 2 Highlight the System Setup tab and press SELECT System Setup Menu Test Tab Selected SYSTEM TEST Wed Oct 3 e 10 14 PM System Tests Begin Test Press 1 to start the System Test Main Menu 54 0287 3 Highlight the menu button for the advanced function you wish to use Install NOT USED Signal NOT USED Info The System Information pane lists general information about your TracVision receiver including manufacturer model ID number access card and software version Features The Features pane lists some of the receiver s special features Test The Test function performs a simple diagnostics test on the system When complete a report shows system information and indicates whether the Signal Tuning and Front Panel functions passed the test 54 0287 Other Menu Functions New Card In the unlikely event that your receiver s access card must be replaced use the New Card function to initialize the new card If you need a new access card please call KVH at 401 847 3327 Upgrade The Upgrade pane shows your receiver s upgrade history Occasionally DIRECTV will automatically update your receiver s software This update is completely transparent to the user 8 13 Troub
49. h can be determined by removing and applying power to the equipment the user is encouraged to try to correct the interference by one or more of the following measures e Increase the separation between the equipment and the receiver e Connect the equipment on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced auto electronics technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio and TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC To meet FCC requirements only components certified to comply with Class B limits may be attached to this device Operation with noncertified peripherals is likely to result in interference to radio and TV reception To meet FCC requirements shielded cables are required to connect the device to another Class B certified device 54 0287 Receiver Activation NOTICE This product will NOT work correctly unless you follow the procedure below Before you can start watching satellite TV via TracVision the receiver must be activated Once your antenna system is fully installed follow the steps below to activate the receiver 1 Ensure your antenna has a clear view of the sky then turn on your TracVision system and tune to the preview channel channel 100 2 Locate your red Activat
50. hannels nanaonan anaana anaana 2 5 2 3 Turning Off the Antenna 00 2 5 2 4 Viewing a Program Description 2 5 2 5 How the System Works 00 cee ee 2 6 54 0287 21 2 1 Turning On the Antenna To quickly start watching satellite TV using the TracVision system follow the simple steps below 1 Apply power to the TracVision receiver 2 Turn on your TV and select the satellite input not the VCR input 3 Wait 30 60 seconds for the antenna to acquire the satellite signal The TV will show the following If your satellite dish is ready for DIRECTV service please wait until your Advanced Program Guide is prepared Message 1 Searching for satellite signal i If your satellite dish is ready for DIRECTV service please wait until your Advanced Program Guide is prepared Message 2 BRRRREE Acquiring guide data 54 0287 __Keetfing Started _ If Message 1 does not appear after 30 seconds press the remote control s SAT button Then press the remote s PWR button The receiver beeps twice and its Antenna Power light comes on Antenna Power Light If the receiver doesn t respond check the Voltage status light on top of the receiver If the Voltage light is off check the
51. he NHL Shield and NHL CENTER ICE are registered trademarks of the National Hockey League MLB MLB EXTRA INNINGS Major League Baseball and the Major League Baseball silhouetted batter logo are service marks of Major League Baseball Properties Inc Major League Baseball trademarks and copyright are used with permission of Major League Baseball Properties Inc All other trademarks and service marks are the property of their respective owners Disclaimer Every effort has been made to ensure the correctness and completeness of the material in this document No company shall be liable for errors contained herein The information in this document is subject to change without notice No warranty of any kind is made with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Note on recording programming Most television programs and films are copyrighted This means that someone has legal rights governing the reproduction and distribution of this material In certain circumstances copyright law may apply to private taping of copyrighted materials In most cases it is permissible to record for your personal use as long as you do not sell the material You must act responsibly in this area check into the matter if you are unsure Some pay per view programs may be licensed from producers as view only programs These are copyrighted prog
52. he Remote ID button 3 11 TracVision Receiver User s Guide ie Tee Ot ee ea 3 5 Installing the Remote Control 8 At the same time press the MUTE button for two Batteries seconds To install or replace the remote control s batteries 9 Release both buttons The SAT button should follow the steps below remain lit If it doesn t repeat Steps 7 9 1 Remove the battery compartment cover located 10 Enter the desired ID number 001 to 008 on the back of the remote control using the numeric keypad Remote Control Batteries 11 Press the SAT button to lock in the code 12 Press the SELECT button twice The number to the right of the highlighted Remote ID button will change to the new code Check that the ID has been set properly by testing the remote control to ensure that it controls the satellite receiver 2 Insert two AAA batteries as shown observing the correct polarity 3 Replace the battery compartment cover al 54 0287 Overview of Onscreen Displays 4 Overview of Onscreen Displays This section introduces the three types of onscreen displays the Channel Banner the Program Guide and the Menu System Contents 4 1 The Channel Banner 00 0000 eee 4 3 4 2 The Program Guide gscaccscnd ceasteowee Mewswus 4 4 4 3 The Menu System nnnnananannaaaaa nnana 4 5 54 0287 Overview of Onscreen Displays 4 1 The Channel Banner Whenever you change channels
53. ient Power With the vehicle vessel powered up and the receiver turned on power at the receiver must measure at least 10 VDC for the TracVision system to work properly Check the receiver s power connection and ensure that it is wired to a dedicated circuit If other devices are wired to the same circuit these additional loads will drain power away from the receiver Loose Cable Connectors A loose connector can reduce the signal quality Check the cable connections at the antenna unit receiver RF converter and audio video components to ensure they are securely attached Satellite Signal Blocked Satellite signals can be blocked or degraded by tall or solid stuctures such as trees buildings mountains or bridges Simply moving to clear an obstruction will restore signal quality Rain clouds heavy rain and snow can also affect satellite signal reception For more details about satellite blockage see Section 1 3 Receiving Satellite TV Signals on page 1 5 54 0287 Troubleshooting In addition dirt snow ice or heavy moisture on the antenna dome can disrupt satellite signals so be sure to clean the antenna regularly Satellite Coverage Issue TracVision will provide good satellite TV reception throughout the entire satellite coverage area However signal quality can be degraded as you approach the fringe of this area To view the most up to date coverage map visit KVH s web site at www kvh com footprin
54. ing On the Antenna 2 3 2 2 Changing Channels 25 2 3 Turning Off the Antenna 2 5 2 4 Viewing a Program Description 2 5 2 5 How the System Works 2 6 Using the Remote Control 3 1 3 1 Remote Control Functions 3 3 3 2 Receiver Front Panel Buttons 3 9 3 3 Programming the Remote Control to Operate Other Components 3 10 54 0287 Table of Contents 3 4 Controlling Multiple Receivers 3 11 3 5 Installing the Remote Control Batteries 2 lt lt e s cew eset aetined 3 12 Overview of Onscreen Displays 4 1 4 1 The Channel Banner 4 3 4 2 The Program Guide 4 4 4 3 The Menu System 4 5 Using Program Guides 5 1 5 1 Program Guide Styles 5 3 5 2 Using the Program Guide 5 5 5 3 Using the OneLine Guide 5 6 5 4 Using TurboTune for Quick Access to Favorite Channels 5 7 5 5 Setting Guide Preferences 5 9 Setting Favorites and Filters 6 1 6 1 Using Favorite Channel Lists 6 3 6 2 Filtering the Program Guide 6 7 vii TracVision Receiver User s Guide 6 3 Selecting Guide Times 6 9 9 Troubleshooting 00000e 9 1 6 4 Using WatchWizard to Search Troubleshooting Matrix 9 3 for Programs 5 a utina tip ican acs aie eae e 6 10 94 Causes and Remedies for Common Operational I
55. ion Card 3 Call KVH s Activation Department at 1 866 551 8004 24 hours a day 7 days a week Please have the antenna and receiver serial numbers handy when calling to activate The serial numbers are noted on the red Activation Card The receiver cannot be activated without these numbers 54 0287 Technical Support 4 After activation is complete KVH s Activation Department will provide an access card number receiver ID number Hughes serial number and model number Enter these numbers in the associated boxes on the red Activation Card Technical Support The TracVision system has been designed with durability and low maintenance in mind If you experience an operating problem or otherwise require technical assistance please call your local authorized TracVision dealer installer If an authorized dealer installer is not located nearby contact KVH Technical Support directly Phone 1 401 847 3327 E mail techs kvh com Internet www kvh com help TracVision Receiver User s Guide Send Us Your Comments About This Manual If you have any comments regarding this manual please e mail them to manuals kvh com Your feedback is greatly appreciated vi 54 0287 Table of Contents Introduction 222 00000e 1 1 1 1 Using this Manual 1 3 1 2 System Overview 1 4 1 3 Receiving Satellite TV Signals 1 5 Getting Started 000005 2 1 2 1 Turn
56. is displayed the INFO button provides scheduling information about the highlighted program 4 DIRECTOR NEG RAN Use the joystick to move up down left or right through the onscreen S displays REW na FF o If you are currently watching a program press the joystick up or down to display the OneLine guide When the OneLine guide appears press the joystick up or down to step to the next higher or lower numbered channel DIRECTV 4 0 Press the SELECT button to activate or choose a highlighted menu option 54 0287 35 TracVision Receiver User s Guide STOP DIRECTV 3 6 e 6000 N PAUSE r amp ii Ii CH P JIJA Je v ine Press the CLEAR button to exit from any onscreen guide remove banners or cancel an action Use the VOLUME VOL button to raise or lower the volume on your TV if the TV component button is selected The remote control must be programmed to operate your TV for the VOLUME button to work see Section 3 3 Programming the Remote Control to Operate Other Components on page 3 10 Press the MUTE button to turn off the volume on your TV if the TV component button is selected The remote control must be programmed to operate your TV for the MUTE button to work see Section 3 3 Programming the Remote Control to Operate Other Components on page 3 10 Press the PREVIOUS CHANNEL
57. ite channel list 54 0287 6 5 TracVision Receiver User s Guide Adding and Removing Channels Finding New Channels To add or delete a channel from a selected favorite Occasionally new channels are added to the available channel list follow the steps below programming selections The number of channels that have been added since you created your channel list To add all available channels to a favorite list appears in the New Channels window on the 1 At the Favorite List Setup pane highlight the Favorite List Setup pane To view these channels in Add All button and press SELECT the lists highlight the New Channels button and ELECT 2 Highlight the list you wish to modify and press eee a SELECT Favorite List Setup FAVORITE LIST SETUP Fri Sep 18 e 6 00 PM To remove all channels from a favorite list List MYLIST 1 At the Favorite List Setup pane highlight the Channel A A 120eWABC v j J v BAutoSet Delete All button and press SELECT Se mewoen COC Rename 2 Highlight the list you wish to modify and press penal OD Eaua SELECT 1230HBow HULU E Deketean i New Channels 26 Main Menu To add or delete individual channels from a favorite list Quality entertainment for the whole family featuring imated XYZ classics original series entertai At the Favorite List Setup pane highlight the tag box spe
58. ite signal You might hear slight mechanical noise as the antenna s internal motors operate 2 6 4 The antenna finds and starts tracking the DIRECTV satellite The antenna should become relatively quiet while tracking the satellite The system exits the Startup mode after 30 seconds System Startup BEEp BEEP Power i 2 Antenna ON Why Does the Receiver Beep The receiver beeps to indicate the status of the antenna 2 beeps Antenna is powering on 1 beep Antenna is powering off 54 0287 After 30 Second System Startup Immediately following the 30 second system startup the antenna will either power off or remain powered on based on its last setting Whenever you turn off power to the receiver the receiver saves the current status of the antenna turned ON or turned OFF and whenever you restore power the system reverts to that setting after 30 seconds TracVision Antenna Is OFF 1 The receiver beeps once and removes power from the antenna The receiver s crescent shaped front panel Antenna Power light stays off 2 The antenna stops tracking the satellite and shuts down TracVision Antenna Is ON 1 Following the 30 second system startup the antenna stays powered on and continues to track the satellite 2 The receiver does not beep but its crescent shaped Antenna Power light illuminates 54 0287 After 30 Seconds After 30 Seconds __fietting Started _ After Star
59. ite to correct the problem 9 6 Proper Component Button Not Pressed To operate the satellite TV system using the remote control first press the remote control s SAT button The remote control will not operate the receiver unless the SAT button is active To operate a component other than the satellite receiver first press the corresponding component button on the remote control For example to operate the TV monitor using the remote control first press the TV button INPUT Button Not Set to Satellite Source If satellite programming is not displayed on your TV you may have selected an alternate video input Press the remote control s INPUT button until the correct satellite input is displayed You can disable the INPUT button by turning it off via the menu system See Section 8 5 Setting System Preferences on page 8 11 for details 54 0287 Audio Video System Not Set Up Properly If satellite programming is not displayed on your TV you may have the wrong input selected on your audio video system Try switching to another input for example VIDEO 1 or VIDEO 2 AUX1 AUX2 or A V whichever input is assigned to the satellite receiver In addition ensure that the audio video system is powered on System Locked by Passcode If you can only access Family list channels and the lock icon il appears under the date time the system has been locked with a passcode For details on unlocking the system see Se
60. l functions program the remote to work with other components and replace the remote control batteries Contents 3 1 Remote Control Functions 3 3 3 2 Receiver Front Panel Buttons 3 9 3 3 Programming the Remote Control to Operate Other Components 3 10 3 4 Controlling Multiple Receivers 3 11 3 5 Installing the Remote Control Batteries 3 12 54 0287 __3 1 Using the Remote Control TracVision Remote Control 3 1 Remote Control Functions Power On Off Your system comes with an easy to use backlit remote control that allows you to operate the receiver from virtually anywhere in the vehicle vessel day or night This page shows the locations and names of the remote control buttons The next few pages detail the buttons functions A icon indicates the most frequently used functions Component Select gate Receiver Control Group Volume Channel CH For your safety this product must NOT be Previous Channel operated by the driver of the vehicle or vessel Mute Director Group N ic K i Hinati SSVR Receiver Control Group Input NOT USED Program Guide NOT USED TurboTune VCR Control Main Menu Favorites Information Clear Backlight On Off Select Joystick DIRECTV 54 0287 33 TracVision Receiver User s Guide amp or o SJS gi DIRECTV 3 4 Press the PWR b
61. leshooting 9 Troubleshooting This section identifies some basic trouble symptoms along with their possible causes and solutions It also explains what the system status lights indicate and how to get technical support Contents Troubleshooting Matrix tase aoc en unnan 9 3 9 1 Causes and Remedies for Common Operational Issues 0 aa 9 4 9 2 Technical Support 0 0000 e eee 9 13 9 3 System Status Lights 005 9 14 54 0287 9 1 Troubleshooting u amp n 7 rer Y elso i Pa an X a M ee e Pou P Bo 9 99y ato an M fT O M e bo ey 43 3809 ie Ho Syn Sui A Suy Yo s7 x lt x lt x lt x lt x lt x lt ums y 4 Ung gt tn M a M fs i ft nf a O E n Ysson SYMPTOM System does not power on No picture on video screen Intermittent picture for short intervals System works at rest but not on the move System does not find satellite System restarts itself Receiver beeps continuously at startup Snowy DIRECTV television picture Picture jumbled parts missing freezing Certain channels do not work Remote does not work Remote does not operate other component Only Preview channels are accessible Only certain channels are accessible Program guide does not load Troubleshooting Matrix 9 3 54 0287 TracVision Receiver User s Guide 9 1 Causes and Remedies for Common Operational Issues There are a number of common i
62. lows you to customize the appearance and behavior of onscreen guides To set guide preferences follow the steps below i Press the GUIDE button twice while watching a program or select the Guide Options tab from the main menu Highlight the Options tab Guide Options GUIDE OPTIONS Fri Oct 4 e 12 25AM on o Set Turbo On Numeric 1 Filters Temporary 5 Main Menu Reset Options TracVision Receiver User s Guide 3 Highlight the menu button for the setting you wish to modify Guide Style Press SELECT to choose either grid or logo style of program guide See Section 5 1 Program Guide Styles on page 5 3 for details Picture In Guide Press SELECT to turn the picture in guide feature on off If turned on video of the currently selected program appears in a small box when you re viewing the program guide Guide Zoom Press SELECT to turn guide zoom on off If turned on and the picture in guide feature is turned on video of the currently selected program zooms in to the small screen when the program guide is selected If turned off the zooming animation from full screen to small screen is disabled 5 10 Multi Color Press SELECT to turn multi color on off If turned on program cells appear in different colors based on their type of content The four colors are as follows Color Category Orange News Green Sports Purple Movi
63. nd Filters Renaming a Channel List Generating an Auto Set List 1 At the Favorite List Setup pane highlight the The Auto Set function generates a complete list of Rename button and press SELECT viewable channels A Rename List menu appears You can rename Auto Set may exclude some channels such the first three lists You cannot rename the All or as the Music Choice channels or include Family lists some pay per view channels This does not mean that the receiver is faulty These 2 Highlight the list you wish to rename and press channels were excluded or included due to SELECT the receiver s analysis process You can manually edit the list to correct these 3 Use the onscreen keyboard to enter the new name oversights to enter a letter on the keyboard highlight the letter and press SELECT To generate an Auto Set list follow the steps below 4 Once you ve entered the desired name highlight 1 At the Favorite List Setup pane highlight the the OK button and press SELECT Auto Set button and press SELECT To redo the entry highlight the Clear button and press 2 Highlight a favorite channel list to be SELECT To cancel the change press the CLEAR button programmed and press SELECT highlight the Cancel butt d SELECT A a iecgiecenenncr mle ee It may take several minutes for the receiver to scan through all channels and determine which ones you re authorized to receive The scan results will be stored in the selected favor
64. nvenience create the Family list before locking the receiver See Section 7 Using Access Controls on page 7 1 for details Once you have created your favorite channel lists use the remote control s FAV button to cycle through them quickly and easily Each press of the FAV button brings up the next favorite channel list You can also select a list by highlighting the Fav List tab from the about controlling system access Guide Options menu Only channels that are set up in the selected favorite channel list will be accessible 4 In the desired channel list column highlight the for viewing tag box for the channel that you want to add or Favorite Lists remove Use the joystick or CHANNEL CH button to scroll up or down to view other channels FAVORITE LIST Wed Jul 18 8 16 PM Select Favorite List to filter Guide 5 Press SELECT to add or remove the check mark Fav List in the tag box A check mark indicates that the Fav Setup J All Channels channel is included in the favorite channel list FAV A In the example on the previous page WABC is fave included in the Fav A and Family channel lists Main Menu a but not the Fav B or Fav C channel lists New Channels 6 When you have added all of the channels that you want in your list press the CLEAR button to resume watching TV This list has 380 Channels 64 54 0287 Setting Favorites a
65. o your selection At the start date time of the scheduled program the receiver will automatically tune to that program From the program guide you can schedule a program only for a specific date and time To schedule recurring programs and future programs that are not yet listed on the program guide use the Program Director menu 54 0287 ae By Title tab not available u 3 Highlight an empty slot and press SELECT TracVision Receiver User s Guide 4 Highlight the Schedule Schedule Options to View button from the Sno Schedule Options pop Cancel up menu and press SELECT Use the joystick or numeric keypad to choose the desired channel from the channel selection pane Then highlight the OK button and press SELECT Channel Selection Pane PROGRAM DIRECTOR Sat Oct 5 e 6 25PM Add and Modify Scheduled Events Chan Start Length Frequency View PPV Main Menu aie BD 101 Your channel for special pay per view events like boxing wrestling concerts and a lot more Event PPV 8 8 Highlight the Start column and use the joystick or numeric keypad to set the program s start time Be sure to specify AM or PM or N for noon M for midnight if you specified 12 00 Highlight the Length column and use the joystick or numeric keypad to set the program s duration in hours and minutes
66. off the horizon Contents A System Wiring Diagrams 0 00008 A 3 B Satellite Elevation Map 0 00 eee ee A 13 54 0287 Appendices A 1 Appendix A System Wiring Diagrams The diagrams on the following pages show how to wire the system for various configurations e Single TracVision receiver e Two TracVision receivers e One TracVision receiver and one non TracVision receiver for marine use only e Multiple TracVision and or non TracVision receivers for marine use only A TracVision receiver is required in all configurations since it powers the antenna For complete system wiring details refer to the installation instructions provided with the system or upgrade kit 54 0287 System Wiring Diagrams Before making any changes to the system wiring be sure to turn off vehicle vessel power A 3 TracVision Receiver User s Guide Wiring Diagram for a Single TracVision Receiver To Antenna Fuse i Input Power Apwe P 10 16 VDC Ground q EPPA Service a nema Maintenance y Optional E Only B A imi olo o oo0o00 WY ZZ o0000 VEHICLE POWER 10 16 VDC POWER SATELLITE IN INPUT f ufer auf or au oL vipeo S PEO eke AG with ee Standards Receiver To Video Option 2 To Video To Video RF Converter Option 3 To Audio Option 1 A 4 54 0287 Wiring a Single TracVision Receiver DO NOT disconnect the short c
67. or non TracVision receivers to the multiswitch However any additional TracVision receivers you connect to the multiswitch need to be configured for an unstacked signal follow all of the steps in Receiver Set to Unstacked LNB on page 9 9 except select Unstacked instead of Stacked 54 0287 System Wiring Diagrams The TracVision M3 is compatible with all new DIRECTV receiver models manufactured today when wired in the configuration shown on the previous page Older receiver models may function differently however and KVH does not support their use A 11 Satellite Elevation Map Appendix B Satellite Elevation Map Satellite at Equator 54 0287 Ag Index A A V jacks A 5 access card 8 13 activating the receiver 9 6 adjusting audio settings 8 3 8 5 adjusting video settings 8 5 8 6 advanced setup 8 12 8 13 Antenna light 9 14 9 15 Antenna Power light 3 9 antenna unit connection to receiver A 4 repairing 9 9 turning on 2 3 turning off 2 5 arrows in program guide 5 5 aspect ratio 8 6 audio adjustments 8 3 8 5 54 0287 AUDIO button 3 7 audio video input 9 7 audio video system repairs 9 9 Auto Set 6 5 B backlight 3 3 3 8 banner style 8 12 batteries remote control 3 13 beeping receiver 2 6 blockage 1 6 9 5 brightness 8 6 buttons receiver 3 9 buttons remote control 3 3 3 8 c cabling diagrams A 3 Caller ID tab 4 6
68. patible with all new DIRECTV receiver models manufactured today when wired in the configuration shown on the previous page Older receiver models may function differently however and KVH does not support their use A 9 TracVision Receiver User s Guide Wiring Diagram for Multiple Receivers NOT USED INPUT TERRESTRIAL TV Destacker TO RECEIVER DBS OUTPUT Input Power VHF UHF INPUT LHCP 18V RHCP 13V Multiswitch To Antenna To SATELLITE TO KVH ANTENNA ip DS Tested to comply PHONE JACK en FE io Simane DIAGNOS To 4 Receivers E E ho S SATELLITE IN AUDIOR AUDIOL VIDEO X OOb e D So eE OS TracVision Receiver A 10 54 0287 Wiring Multiple Receivers Marine Use Only If you wish to connect more than two receivers to the system KVH recommends you install an active multiswitch along with a dual output destacker and a splitter The Multiple AC Receivers Add on Kit KVH part number 72 0181 includes the dual output destacker and a splitter The active multiswitch is sold separately KVH part number 19 0123 An active multiswitch amplifies the signal to compensate for signal loss A simple splitter or passive multiswitch does not provide the necessary amplification A dual output destacker is needed to modify the TV signal for connection to a multiswitch You can connect multiple TracVision and
69. press INPUT to cycle through each available e O input source in your system PLAY FF Use the VCR control buttons to operate your VCR or DVD player the VCR ey component button must be selected first The remote control must be REC programmed to operate your VCR DVD player for the VCR control buttons to work see Section 3 3 Programming the Remote Control to Operate Other Components on page 3 10 Press the HUGHES button to turn the remote control s backlight on off DIRECTV 3 8 54 0287 Using the Remote Control 3 2 Receiver Front Panel Buttons If you don t have the remote control handy you can operate the system using the receiver front panel if you lose your remote control please call buttons You can turn the antenna on off bring up or visit your local KVH authorized dealer to the main menu navigate through the menu system s GIG A TEPIAGEMEM and select menu items from the receiver s front panel The crescent shaped Antenna Power light is lit if the antenna is turned on Buttons Available on Both Remote Control and Receiver Front Panel 0590 2086 NI 7 to Antenna Power Light Remote Control Receiver Front Panel Buttons Buttons 54 0287 39 TracVision Receiver User s Guide 3 3 Programming the Remote Control to Operate Other Components In addition to controlling the satellite receiver you may be able to operate your TV VCR DVD or
70. rams and may not be copied or reproduced for any purpose without the express written permission of the copyright owner 54 0287 Important Safety Instructions Please Read For your safety and protection read this safety section carefully Heed Cautions Be sure to follow all cautions on the product and in the operating instructions Cautions are indicated by a A icon Follow Instructions Be sure to follow all operating instructions as detailed in this manual The following caution appears on the back of the receiver RISK OF ELECTRIC SHOCK DO NOT OPEN l CAUTION f Do not open the receiver s cover Opening or removing the cover may expose you to dangerous voltage 54 0287 Important Safety Instructions Avoid Driver Distraction It is dangerous to watch television or operate the remote control WARNING while you are driving a vehicle or vessel TracVision is designed specifically to provide entertainment to passengers and should never be connected to active video screens visible to the vehicle vessel driver while in motion Failure to pay full attention to travel conditions could result in an accident or collision with personal injury or death resulting Do Not Attempt Repairs Yourself Refer all servicing needs to qualified service personnel Servicing is required when a unit has been damaged in any way or does not operate normally Evidence of tampering or unauthorized repairs will voi
71. reference and press SELECT 3 Highlight the desired language for the default or alternate language and press SELECT Selecting Default Audio Language AUDIO ADJUSTMENT Fri Sep 20 2 15 AM Default Audio V English English Main Menu Spanish English French Center German Italian On Japanese Korean Chinese 8 4 To select the alternate audio when watching TV follow the steps below 1 If the aupio icon appears below the date and time in a program s description press the joystick left or right while you are viewing that program An alternate language option based on your alternate audio selection appears Press SELECT to listen to the program in the alternate language When you change the channel audio will revert to your selected Default Audio language 54 0287 Audio Balance To adjust the audio balance left or right highlight the Audio Balance button and press SELECT Use the joystick to adjust the balance then highlight the Done button and pres SELECT SRS TruSurround SRI TruSurround technology lets you take advantage of any multichannel format without having to add extra speakers or equipment Using two speakers TruSurround virtually places the individual audio channels where they are supposed to be as though you had speakers all around you To toggle TruSurround on off highlight the SRS TruSurround button and press SELECT
72. s Fav C could be the kids channels and Family could be all channels that Mom and Dad have deemed appropriate for the entire family Creating a Channel List 1 Press the MENU button to access the main menu 2 Highlight the Guide Options or Lock amp Limits tab from the main menu and press SELECT 3 Highlight the Fav Setup tab and press SELECT to open the Favorite List Setup pane 54 0287 Setting Favorites and Filters Favorite List Setup FAVORITE LIST SETUP Fri Sep 18 6 00 PM List MYLIST Channel Bo es eS 120 e WABC J O AutoSet 1210 waED vj JU J v G Rename 122 ESPN OOV Gada 123eHBOW AJUU BDelete All_ New Channels 26 Main Menu Quality entertainment for the whole family featuring animated XYZ classics original series entertainment specials and movies Included at no additional charge in DIRECTV TOTAL CHOICE Packages The four columns of small boxes are called tag boxes The first three columns of tag boxes are the Fav A Fav B and Fav C channel lists The last column is the Family list Fav A Fav B Fav C Family FOOD 6 3 TracVision Receiver User s Guide if the Family list has not had any channels Switching Between Favorite Lists added to it and the receiver is locked no channels can be viewed without first unlocking the receiver To avoid this inco
73. ssues 9 4 7 Using Access Controls 7 1 Ga Hae hae sad n eeeseeemeencund 7 1 Locking amp Unlocking the System 7 3 Senet ee eae Lights 2 oe coma mane 14 7 2 Setting Ratings Limits 7 5 SE AET ASG A 7 3 Setting Time Limits 7 6 Appendices 0000eeeaneee A 1 i A System Wiring Diagrams A 3 8 Other Menu Functions 8 1 P E Pe 8 1 Adjusting Audio Settings 8 3 T Renae 8 2 Adjusting Video Settings 8 5 8 3 Using the Program Director to Schedule Future Programs 8 7 8 4 Reading Mail from DIRECTV 8 10 8 5 Setting System Preferences 8 11 8 6 Advanced System Setup FUNCIONS a seus niae tinie 8 12 viii 54 0287 Introduction 1 Introduction This section provides a basic overview of this manual and the TracVision system It also explains the three essentials for good satellite TV reception Contents 1 1 Using this Manual 24 an aitecy teste ed anaa 1 3 1 2 System Overview 2 eatc soso eteeed cedatweedesa 1 4 1 3 Receiving Satellite TV Signals 1 5 54 0287 es ae 1 1 Using this Manual This manual provides complete instructions for operating your TracVision receiver Throughout this manual important information is marked for your attention by the following icons A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the
74. ssues that can affect the signal reception quality or the operation of the TracVision system The following sections identify these issues and provide potential solutions If the TracVision system is not working properly try resetting the system before you begin troubleshooting To reset follow the simple steps below 1 Stop in a blockage free area 2 Turn off the receiver s rear panel power switch 3 Turn the receiver s rear panel power switch back on 4 If the TracVision antenna is turned off turn it on press SAT then PWR 5 Wait one minute for the antenna to acquire the satellite 9 4 Receiver Power Switch Turned Off Your TracVision receiver s rear panel power switch see below must remain on for the system to work If the system is entirely non functional check the switch to ensure that it is turned on The switch illuminates green when turned on Receiver Power Switch Power Switch Blown Fuse The receiver s power input cable includes an in line fast blow fuse rated for 6 amps located on the end of the cable nearest the receiver If this fuse has blown the system will not operate Unscrew the cap on the fuse holder and replace the fuse If you replace the fuse but it blows again check the receiver to ensure that it is clear of debris and the connectors are tight Do not replace the fuse with a larger amperage fuse 54 0287 Insuffic
75. t For more details about satellite coverage see Section 1 3 Receiving Satellite TV Signals on page 1 5 Weak Satellite Signal Just like radio stations some satellite TV channels transmit a stronger signal than others If you re unable to receive a clear signal on one channel try switching to another channel Weaker channels are more vulnerable to interference such as rain or snow 9 5 TracVision Receiver User s Guide Receiver Not Activated If you can only access the DIRECTV preview channels such as channel 100 while all other channels show a message to call DIRECTV your receiver has not been activated To activate your system please call KVH s Activation Department at 1 866 551 8004 Activation support is available 24 hours a day seven days a week Receiver Lost Activation Information If you can only access the DIRECTV preview channels such as channel 100 while all other channels show a message to call Ext 722 and you have already activated the receiver the receiver may have lost its stored activation data This may occur if the receiver is left idle does not receive a satellite signal for an extended period of time To fix this problem please call DIRECTV customer service at 1 800 DIRECTV 347 3288 Be sure the TracVision system is turned on has a clear view of the southern sky and is tuned to the DIRECTV preview channel before you call The system will need to receive a signal from the satell
76. the guide Move the highlight to the right to show future programming Move the highlight up down to scroll through the listing Move the highlight onto a channel icon to view that channel s current program in the picture in guide window if enabled To scroll up down one page Press the CHANNEL CH button up down to scroll through a full page of guide entries at a time To jump to a specific channel listing Use the numeric keypad to enter the channel number to go directly to the listing for a specific channel 54 0287 Using Program Guides To view a program s description Press the INFO button for a full description of the highlighted program To tune to a program Press the SELECT button to tune to a highlighted program The program must be currently in progress To exit the guide Press the CLEAR button to exit the program guide Cells with arrows indicate the program started at an earlier time or continues later than can be shown in the selected time ad period If program information cannot entirely fit in the space provided an ellipsis indicates that a portion of the title is not shown 5 9 TracVision Receiver User s Guide 5 3 Using the OneLine Guide To show the OneLine Guide for a specific channel Use the numeric keypad to enter the channel The OneLine Guide which appears at the bottom of number to display the OneLine Guide for that your screen displays a single line from
77. the Input K t to On 3 Highlight the Prefs tab a Hee meeme adm etn lt r Preferences Menu Language Press SELECT to choose either English default or PREFERENCES Fri Oct 4 1 53PM l Spanish for the menu language The text in all E onscreen menus will be shown in the selected 3 language On English Time Zone Default Observed Press SELECT to bring up the time zone pop up Short menu Then highlight your time zone and press on SELECT The program guide will show programming times based on this time zone Main Menu 8 11 54 0287 TracVision Receiver User s Guide Daylight Saving Press SELECT to bring up the Daylight Saving pop up menu Then highlight the desired daylight saving option Observed Not Observed or Default and press SELECT Banner Style Press SELECT to choose either a Short or Full banner style A full banner always shows the program description within the channel banner a short banner shows just the program s title When you press the INFO button while watching TV a full channel banner is displayed regardless of the Banner Style setting Caller ID NOT USED Factory Defaults Press SELECT to restore the Preferences options to their original factory settings 8 12 8 6 Advanced System Setup Functions Besides the Remote and Preferences menus described previously the System Setup menu provides other functions all of whic
78. the program aiannel guide starting with the currently viewed channel To view a program s description OneLine Guide Press the INFO button to display current or 100 130 tam 130 12 00pm future program information in the channel gt Watch Pay Per View Previews now banner DIRECTV DTV PROGRAM GUIDE e All Channels To tune to a program Press the SELECT button to t to a highlighted To display the OneLine Guide i Gee on gers mae ee program Press the joystick up or down while watching TV to bring up the OneLine guide To exit the guide Renee Press the CLEAR button to exit the OneLine To move the highlight wide Use the joystick to move the highlight within the guide Move the highlight to the right to show future programming Move the highlight up down to display the next or previous channel 5 6 54 0287 5 4 Using TurboTune for Quick Access to Favorite Channels The TurboTune feature gives you quick access to 27 of your favorite channels Three groups of nine of your favorite channels are available as Turbo 1 Turbo 2 and Turbo 3 Setting TurboTune Channels To set up channels in TurboTune follow the steps below 1 Press the TURBO button then highlight the Setup button and press SELECT or select Guide Options from the main menu then highlight the Set Turbo tab TurboTune Guide DIRECTV Pay Per View Prev Turbo 1 Turbo 2 Turbo 3 DIRECTV DIRE C
79. the second receiver under the same account call KVH s Activation Department at 866 551 8004 Be sure to tell the representative that you need to add a second receiver to your account The Antenna status light on receiver 2 will remain red at all times This is normal Only receiver 1 which is connected directly to the antenna can monitor antenna status Receiver 2 A 7 TracVision Receiver User s Guide Wiring Diagram for One TracVision Receiver and One Non TracVision Receiver NOT USED Destacker OUTPUT To Antenna irere Qe a Ji E oo 00 ATELLITEIN INPUT OTUNER Tested to comply Non TracVision Receiver TracVision Receiver AA 54 0287 Wiring a Non TracVision Receiver Marine Use Only If you wish to connect a single non TracVision DIRECTV receiver to the system you will need a Single AC Receiver Add on Kit KVH part number 72 0182 This kit includes a splitter a single output destacker connecting cables and instructions The output of the TracVision antenna is a special stacked signal which the TracVision receiver is configured to decode However all standard non TracVision DIRECTV receivers are configured to decode unstacked signals instead Therefore a destacker is needed to convert the antenna s stacked signal into an unstacked signal that a non TracVision receiver can decode 54 0287 System Wiring Diagrams The TracVision M3 is com
80. tup Antenna Power Light OFF Antenna OFF Heo Antenna Power Light ON 2 7 TracVision Receiver User s Guide Turning On the Antenna If the antenna is turned OFF press the SAT button then the PWR button on the remote control to turn the antenna ON Turning On the Antenna 1 The receiver beeps twice and sends power to the antenna 2 The receiver s crescent shaped Antenna Power light illuminates Beeps Twice BEEp y P BEE N Power W Z Antenna ON Antenna Power Light ON 3 The antenna powers up and searches for the satellite signal You might hear slight mechanical noise as the antenna s internal motors operate 4 The antenna finds and starts tracking the DIRECTV satellite The antenna should become relatively quiet while tracking the satellite 2 8 54 0287 __fietting Started _ Turning Off the Antenna If the antenna is turned ON press the SAT button then the PWR button on the remote control to turn the antenna OFF Turning Off the Antenna 1 The receiver beeps once and removes power from the antenna 2 The receiver s crescent shaped Antenna B o Power light goes out eeps Once BEEP ra 3 The antenna stops tracking the satellite gt and shuts down Antenna OFF Press SAT 7 then PWR Antenna Power Light OFF 54 0287 29 Using the Remote Control 3 Using the Remote Control This section explains how to use the remote contro
81. tween AM and PM 4 Highlight the day you want the guide to begin and press SELECT 54 0287 Setting Favorites and Filters Guide Times GUIDE TIMES Thu Sep 19 e 5 15PM Theme Times Options Set Turbo Watch TV Main Menu Advance the Program Guide to the Selected Time Thursday September 19 5 00 PM Th 19 Fr 20 Sa 21 Su 22 Mo 23 Tu 24 We 25 Navigate by using the arrow keys Press E to choose the time 6 9 TracVision Receiver User s Guide 6 4 Using WatchWizard to Search for Programs WatchWizard allows you to search for programs using criteria such as rating showtime language and category You can even search for a specific word found in program titles or descriptions WatchWizard can store up to eight separate searches using any combination of criteria and text Performing a Search 1 Press the SEARCH button or select the WatchWizard tab from the main menu Highlight the WWSetup tab Highlight one of the eight search buttons and press SELECT A search menu appears where you can enter your search criteria Narrow your search results by combining multiple criteria To choose a criteria highlight the associated button and press SELECT 6 10 WatchWizard Program Searches WATCHWIZARD SETUP
82. ucency and color balance Caller ID Caller ID NOT USED Program Director Schedule e Automatically tune to programs at a specific date time 8 7 WatchWizard WWSetup e Search for programming using specific words and 6 10 other criteria WWResult e Display search results 6 11 Channels e Search for channels based on categories of programming 6 12 Interactive Interact NOT USED Purchases Upcoming NOT USED Past NOT USED 4 8 54 0287 Overview of Onscreen Displays Main Menu Tab Screens Functions See Page Lock amp Limits Lock Lock and unlock the system ia Fav Setup Create a program listing containing only selected 6 3 channels Ratings Set maximum program rating allowed for viewing 7 5 Limits e Set viewing times and maximum viewing hours 7 6 View Mail Mail e Read messages from DIRECTV 8 10 System Setup Install NOT USED Signal NOT USED Info e Display receiver information 8 13 Features e Display current receiver features 8 13 54 0287 A Using Program Guides 5 Using Program Guides This section explains how to select a program guide style use the different guide features and set guide preferences Contents 5 1 Program Guide Styles 000005 5 3 5 2 Using the Program Guide 000 5 5 5 3 Using the OneLine Guide 000 5 6 5 4 Using TurboTune for Quick Access to Favorite Channels 0 0 0 0 0 cee eee 5 7
83. utton to turn the selected component s power on off If the SAT button is currently selected pressing the PWR button turns the TracVision antenna on off Press the SAT component select button to control the TracVision receiver To control a different component press the associated component select button For example press the VCR button to control the VCR Press the GUIDE button to display the program guide Press it a second time while a program title is highlighted to display the Category Filter menu See Section 5 Using Program Guides on page 5 1 for details Press the MENU button to bring up the main menu The menu system allows you to access all system features and settings See Section 4 3 The Menu System on page 4 5 for details Press the TURBO button to display the TurboTune guide TurboTune gives you quick access to 27 of your favorite channels See Section 5 4 Using TurboTune for Quick Access to Favorite Channels on page 5 7 for details 54 0287 Using the Remote Control Press the FAV button to view listings for your favorite channels You can set up four different lists of favorite channels Each press of the FAV button brings up the next favorite channel list See Section 6 1 Using Favorite Channel Lists on page 6 3 for details lt gt i 00000 e oO Press the INFO button to display a brief description about the program you are viewing If the program guide
84. y good TV reception 54 0287 Troubleshooting 9 2 Technical Support If you experience an operating problem or require technical assistance please contact your local authorized TracVision dealer installer first You can find an authorized technician near you by visiting our web site at www kvh com wheretogetservice If an authorized dealer installer is not located nearby contact KVH Technical Support directly Detailed information on KVH s global support program is available at Phone 401 847 3327 www kvh com global_support E mail techs kvh com Internet www kvh com help Please have your antenna and receiver serial numbers ready before calling technical support The serial numbers are located on the red Activation Card as well as on the antenna and receiver 9 13 54 0287 TracVision Receiver User s Guide 9 3 System Status Lights Three status lights on the top of the receiver indicate the current status of the system and can help you identify problems A VOLTAGE light B RECEIVER light 6 ANTENNA light During normal operation all three status lights should be lit green The following tables explain what the different light conditions indicate A VOLTAGE Light Indications System Status Lights If multiple receivers are connected the ANTENNA light on any additional receivers will remain red at all times Only the original master receiver can monitor antenna status Light is
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