Keurig Rivo Cappuccino & Latte System User Guide
Contents
1. LETS BEGIN Use and Care Guide X KEURIG RIVO Lotte Sytem IMPORTANT SAFEGUARDS UL us Safe Operation amp Use PCCP OHO SCEHEHHEEHOEHE ETE EHEES EES OOOO EHOEHE EEE EHESSC OTOH OES OEHE ETE EHEETTEOSOOHT EET OEHEEEEEHEST COT EOT EES OETETEEEHE ETC OTETHTEEHOESEEEEEHE TTC OTE OEHOESEEEEEDETECEHEET EES OODELECEDEEEOEDE When using electrical appliances basic safety precautions should be followed including the following 1 Read all instructions before using 2 Do not touch hot surfaces Use handles and knobs when available 3 This appliance must be properly installed and located In accordance with these instructions before It Is used 4 The use of accessory attachments not recommended by the appliance manufacturer may result in fire electrical shock or injury to persons 5 Do not place on or near a hot gas or electric burner or in a heated oven 6 Do not use outdoors 7 To protect against fire electric shock and injury do not immerse cords plugs or the appliance in water or any other liquid 8 Do not overfill the Water Reservoir with water 9 Use only water in this appliance Do not put any other liquids or foods in the Water Reservoir except as Instructed in the Cleaning Instructions in this guide 10 Unplug System before cleaning or maintenance Allow to cool before putting on or taking off parts and before cleaning the appliance System automatically enters standby mode after 2 minutes of2. non use 11 For best operation plug the appliance into Its own electrical outlet on a dedicated circuit to prevent flickering of lights blowing of fuses or tripping a circuit breaker 12 Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is damaged in any manner Contact Keurig Customer Service to report any malfunction of or damage to the System 13 Do not let the cord hang over the edge of the table or counter or touch hot surfaces 14 Close supervision Is necessary when any appliance Is used by or near children 15 Do not lift the Brew Handle to open the System while brewing Is in progress 16 Always keep the Water Reservoir Lid on the Water Reservoir unless you are refilling it 17 This appliance is equipped with a Power Cord having a grounding wire with a grounding plug The appliance must be grounded using a 3 hole properly grounded outlet In the event of an electrical short circuit grounding reduces the risk of electrical shock 18 If the outlet is a standard 2 prong wall outlet it is your personal responsibility and obligation to have It replaced with a properly grounded 3 prong wall outlet 19 Do not under any circumstances cut or remove the third ground prong from the Power Cord or use an adapter 20 Consult a qualified electrician if the grounding Instructions are not completely understood or if doubt exists as to whether the appliance is p
3. C Power Cord G Drip Tray x D Rivo Pack Bin x H Power Button DT Beverage Platform x Brew Handle FROLAING PITCHER CONTROL PANEL J Frothing Lid x N Short Espresso Button K Frothing Whisk x O Espresso Lungo Button P Q Detachable Cappuccino Froth Button L Steaming Wand x Latte Froth Button Detachable from Lid M Frothing Pitcher x R Cold Froth Button x Indicates components which are top rack dishwasher safe Do not place any other component in the dishwasher The Keurig Rivo System is not for use with K Cup packs or Vue packs PREPARING YOUR SYSTEM Prepare the Water Reservoir STEP 1 Remove all packing materials from the Keurig Rivo System and Frothing Pitcher Place the System on a flat stable surface away from water and heat sources Remove all adhesive tape and labels STEP 2 Liftand remove the Water Reservoir Lid then remove the Water Reservoir by lifting up and away from the Rivo System STEP 3 Rinse the Water Reservoir and fill with water We recommend bottled or filtered water Hot water or any other liquid may damage the Water Reservoir Always ensure the Water Reservoir is filled to the REFILL line before turning on the Rivo System Prepare the Brewing System STEP 1 Place a 12 oz mug on the Drip Tray Plug the Power Cord into a grounded outlet and press the Power Button on the right side of the System STEP 2 After about1 minute the Control Panel will fl
4. FROTHING PITCHER After each use thoroughly clean all components of the Frothing Pitcher Place them on the top rack of the dishwasher or wash by hand with warm water and mild soap Clean the interior components after every 10 to 12 beverages BREWING COMPONENTS To clean the interior brewing components place a mug on a the Drip Tray Lift and lower the Brew Handle without inserting a Rivo pack and press the Espresso Lungo Button When the process is complete discard the water from the mug FROTHING COMPONENTS Fill Frothing Pitcher to MIN FILL with water Secure the Lid and place the Frothing Pitcher into the System Press the Latte Froth Button and wait for the cycle to complete Remove the Frothing Pitcher from the System and carefully remove the Lid Discard the water and dry all components DRIP TRAY AND RIVO PACK BIN The Drip Tray is designed to capture excess liquid from the brewing process and will fill with liquid after 10 to 12 beverages The Drip Tray Indicator will become visible when the Drip Tray is almost full The Rivo Pack Bin holds up to 12 used Rivo packs Empty both components by carefully removing them from the System Empty contents of the Drip Tray into the sink and dispose of the used Rivo packs Clean and dry both components before returning them to the System DE SCALING Mineral content in water varies from place to place Depending on the mineral content of the water in your area calcium depos
5. System and carefully remove the Lid Pour the milk over the espresso and enjoy AUTOMATIC SHUT OFF Asa safety feature your System will automatically shut off after it is idle for longer than 2 minutes Just press the Power Button to restart EMPTY WATER RESERVOIR NOTIFICATION If the Water Reservoir becomes empty during brewing or frothing the System will stop The Control Panel will light up in a circular pattern flashing on the last mode used and you will hear a series of beeps If the Water Reservoir is filled within 2 minutes simply press the last used mode and continue crafting your beverage If more than 2 minutes have passed the System will automatically shut off Press the Power Button and begin anew brew You will need a new Rivo pack FROTHING PITCHER NOTIFICATION If the Frothing Pitcher has not been positioned securely you will hear 3 beeps when selecting a frothing mode Remove the Frothing Pitcher and re insert ensuring the Pitcher is securely in place 4 THE RIGHT WATER For the best tasting espresso cappuccino or latte we recommend using bottled or filtered water We do not recommend using distilled or reverse osmosis water ICED BEVERAGES Creating an iced latte or cappuccino is easy Filla cup with ice and Set aside Brew espresso into a Separate mug and pour the espresso over the ice Use the Cold Froth Button to froth milk and add the milk to the iced espresso Important Do not brew espresso directly into a g
6. STEP 1 Place a 12 oz mug on the Drip Tray and prepare a Short Espresso 1 4 oz by selecting the Short Espresso Button on the Control Panel STEP 2 Pour cold milk to MIN FILL of the Frothing Pitcher 4 5 oz and place the Frothing Lid on the Frothing Pitcher Important Add enough milk to fillto MIN FILL but do not fill beyond MAX FILL Do not add ice syrup or any other ingredients to the milk prior to frothing Doing so may damage the System STEP 3 Return the sealed Pitcher to the System and press the Cappuccino Froth Button If the Frothing Pitcher has not been positioned securely you will hear 3 beeps when selecting a frothing mode Remove the Frothing Pitcher and re insert ensuring the Pitcher is securely in place STEP 4 When the milk is frothed pull the Frothing Pitcher from the System and carefully remove the Lid Pour the milk over the espresso and enjoy Crafting a Latte STEP 1 Place a12 oz mug on the Drip Tray and prepare a Short Espresso 1 4 0Z by selecting the Short Espresso Button on the Control Panel STEP 2 Pour cold milk to MAX FILL of the Frothing Pitcher 6 oz and place the Frothing Lid on the Frothing Pitcher Important Add enough milk to fillto MIN FILL but do not fill beyond MAX FILL Do not add ice syrup or any other ingredients to the milk prior to frothing Doing so may damage the System STEP 3 Return the sealed Pitcher to the System and press the Latte Froth Button If the F
7. VEN IF FORESEEABLE Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages so the above limitation or exclusion may not apply to you depending on the state or province of purchase Nor does this warranty cover damages caused by use of non Keurig Rivo brand packs or accessories services performed by anyone other than Keurig or its authorized service providers use of parts other than genuine Keurig parts or external causes such as abuse misuse inappropriate power supply or acts of God Other Limitations THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL INADDITION KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR R500 SYSTEM INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts so the above limitation may not apply to you depending on the state or the province of purchase How do you obtain warranty service Keurig Systems are high quality appliances and with proper care are intended to provide years of Satisfying performance However should the need arise for warranty servicing simply call Keurig Customer Service at our toll free phone number 1 866 901 BREW 2739 Please do not return your System for servicing without first speaking to Keurig Cu
8. WARN NG THIS PRODUCT CONTAINS CHEMICALS INCLUDING LEAD WHICH 15 KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM WARNING WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT REMOVE THE RISK OF FIRE OR BOTTOM COVER NO USER SERVICEABLE PARTS ARE INSIDE REPAIR SHOULD BE ELECTRIC SHOCK DONE BY AUTHORIZED SERVICE PERSONNEL ONLY DO NOT OPEN WARNING TO USERS AND PARENTS DO NOT permit children to use System unless there is adult supervision System dispenses very hot water Thank you for purchasing the Keurig Rivo Cappuccino and Latte System Before operating the Rivo System we recommend carefully reading these instructions to learn how to use clean and care for the System We hope you enjoy crafting the perfect espresso Cappuccino latte and more WELCOME 5 SYSTEM OVERVIEW 6 PREPARING YOUR SYSTEM 8 CRAFTING YOUR FIRST BEVERAGE 10 THE RIVO CONTROL PANEL 11 USING YOUR SYSTEM 12 HELPFUL HINTS 15 CLEANING AND MAINTENANCE 16 TROUBLESHOOTING 17 WARRANTY 18 Re o System Serial Number Above The serial number can be found on the bottom of the Rivo System gift box and on the side of housing behind the Water Reservoir Removing the Serial number label from the Rivo System will void warranty re AN mu uy ME Fan Ord YOUT KIY SYSTEM OVERVIEW RIVO SYSTEM A Water Reservoir Lid E Drip Tray Lid B Water Reservoir F Drip Tray Overflow Indicator x
9. ash and you will hear a beep This indicates the Rivo System is ready Press the Espresso Lungo Button to run the first cleansing brew When brew is complete discard the hot water from the mug Prepare the Frothing System STEP 1 Remove packing material and static cling from Frothing Pitcher and fill to MIN FILL with water Secure the Lid and place the Frothing Pitcher into the System STEP 2 Press the Latte Froth Button to run the first cleansing froth You will hear a beep when the cycle is complete STEP 3 Remove the Frothing Pitcher from the System and carefully remove the Lid Discard the water and dry all components The first cleansing brew and cleansing froth cycles prepare the System for your first beverage It is normal for the System to be slightly louder during these initial cycles After brewing the Rivo System will automatically prepare for your next brew As a safety feature your System will automatically shut off at any stage when it is idle for longer than a minutes Press the Power Button to restart You are now ready to craft your first beverage CRAFTING YOUR FIRST BEVERAGE THE RIVO CONTROL PANEL FROTHING MODES CAPPUCCINO FROTH LATTE FROTH COLD FROTH Creates more foam Creates less foam and Keeps your milk cold Farce mug an ie Life Brew nelle Lower Eren Manole re and less steamed milk more steamed milk creates less foam and Beverage Platform and place Le se
10. efully remove the Drip Tray there may be hot liquid in it Empty contents into the sink The Power Button does not turn System off e The Power Button will only restart or turn on the System It will not turn the System off The System will automatically shut off after 2 minutes see System shuts off automatically above Red Indicator appears in Drip Tray e This means that the Drip Tray is almost full Carefully remove the Drip Tray there may be hot liquid in it Empty contents into the sink The System pump is making a loud sound e The Water Reservoir needs to be refilled e Empty the Rivo Pack Bin The Brew Handle won t close e ARivo pack may have been inserted incorrectly Lift and lower the Brew Handle to adjust the Rivo pack The espresso tastes weak e Ensure you are using a new Rivo pack Rivo packs cannot be reused The milk does not froth e Make sure you are using cold milk Milk at room temperature will not froth well The Control Panel Buttons are flashing in a circular pattern e The Water Reservoir needs to be refilled If other issues arise with your System call Keurig Customer Service at 1 866 901 BREW 2739 Damage to the System resulting from the failure to follow these instructions will void the warranty Q rive Be Be F i oe DEN Pr le WARRANTY NAN PANNE EIN SZ Limited One Year Warranty Keurig warrants that your Brewer will be free
11. its or scale may build up in your System Scale is non toxic but left unattended it can hinder System performance Visit www keurig com to view our recommended de scaling procedure de SITUATION SOLUTION System does not have power e Plug System into an independent outlet e Make sure the Power Button is pressed e During normal operation the System will shut off when it is idle for longer than 2 minutes Just press the Power Button to restart e Check to be sure that the System is plugged in securely e Plug into a different outlet e Reset your home circuit breaker if necessary System will not brew e Make sure the System has power see above e Check that the Water Reservoir is filled System will not brew when used for the first time e System may be cold or frozen Let System rest at room temperature for at least 2 hours before powering on e Make sure the System has power see above System shuts off automatically e Under normal operation the System will shut off when it is idle for longer than 2 minutes Just press the Power Button to restart e If the System shuts off in the middle of a brew not from power outage make sure the Water Reservoir is filled There is water in the Drip Tray e Remember that any liquid overflow from your mug or the Water Reservoir will be caught in the Drip Tray e When the Drip Tray is almost full the red Drip Tray Overflow Indicator will appear Car
12. lass cup filled with ice Doing so may cause the glass to crack or break Do not add ice syrup or any other ingredients to the milk prior to frothing Doing so may damage the System 6 THE DRIP TRAY AND RIVO PACK BIN The Drip Tray is designed to capture excess liquid from the brewing process and will fill with liquid after 10 to 12 brews The Drip Tray Indicator will become visible when the Drip Tray is almost full The Rivo Pack Bin holds up to 12 used Rivo packs Empty both components by carefully removing them from the System Empty contents of the Drip Tray into the sink and dispose of the used Rivo packs Clean and dry both components before returning them to the System CLEAN YOUR SYSTEM REGULARLY To keep your System looking and performing at its best be sure to clean the external and internal components as indicated on page 16 STORING When storing your System empty and dry all components Store your System upright in a safe dry frost free environment 5 CLEANING AND MAINTENANCE TROUBLESHOOTING Before cleaning the Keurig Rivo System unplug the Power Cord and wait for the System to cool down Unless otherwise noted clean components with warm soapy water Do not use solvents alcohol or other harsh substances Do not place any components in an oven WATER RESERVOIR The Water Reservoir should be cleaned regularly The Water Reservoir is not dishwasher safe Wash by hand with warm water and mild soap
13. lect your ESPRESSO Perfect for a cappuccino Perfect for a latte more milk Perfect pack into the System SIZE onthe bottom row era for an iced latte of the Control Panel After about1 minute you will hear a beep This indicates your espresso is complete JPA Froth Milk SHORT ESPRESSO 1 4 OZ ESPRESSO LUNGO 2 8 OZ Perfect for espresso beverages such Perfect foran americano as a cappuccino latte or macchiato or iced latte Reno ere on ae EE D er a ESPRESSO SIZES nn Pitcher from the System fresh cold milk to the System by aligning and rinse thoroughly Important Add enough milk arrow on Frothing Lid to fill to MIN FILL but do Then select a FROTHING not fill beyond MAX FILL Do MODE on the top row of not add ice syrup or any other the Control Panel After Perrier se on i Do d f ill In order to ensure ideal pressure for espresso and frothed milk the Rivo g s 4 oa Sl oy ne System is designed to perform one function at a time Wait for brewing to to frothing Doing so may hear a beep This indicates complete before selecting a frothing mode damage the System your froth is complete Important Add enough milk to fill to MIN FILL but do not fill beyond MAX FILL Do not add ice syrup or any other ingredients to the milk prior to frothing Doing so may damage the System Combine espresso with frothed milk and enjoy VO USING YOUR SYSTEM s Crafting a Cappuccino
14. of defects in materials or workmanship under normal home use for one year from the date of purchase It is recommended that you fill out and return the warranty card enclosed with your Brewer so that your purchase information will be stored in our system Keurig will at its option repair or replace a defective Brewer without charge upon its receipt of proof of the date of purchase If a replacement Brewer is necessary to service this warranty the replacement Brewer may be new or reconditioned If a replacement Brewer is sent a new limited one year warranty will be applied to the replacement Brewer This warranty only applies to Brewers operated in the United States and Canada This warranty gives you specific legal rights and you may also have other rights that vary from state to state and in the case of Canada from province to province Only the use of Keurig Brewed Rivo brand packs and accessories will guarantee the proper functioning and lifetime of your Keurig Brewer Any damage to or malfunction of your Brewer resulting from the use of non Keurig Brewed Rivo brand packs and accessories may not be covered by this warranty or may result in a service fee if the defect is determined to be caused by such use What is not covered by the Limited Warranty THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY E
15. roperly grounded 21 Do not use the appliance for other than its Intended use SAVE THESE INSTRUCTIONS DO NOT permit children to use System unless there is adult supervision System dispenses very hot water CAUTION There are sharp needles that puncture the Rivo pack located above the Rivo Pack Holder and in the bottom of the Rivo Pack Holder To avoid risk of injury do not put your fingers in the Rivo Pack Assembly Housing CAUTION There is extremely hot water in the Rivo Pack Holder during the brew process To avoid risk of injury do not lift the Brew Handle or open the Rivo Pack Assembly Housing during the brewing process CAUTION The Frothing Whisk is detachable and may pose a choking hazard WARNING Very hot steam and liquid Use only with Pitcher included Operation with any other pitcher or operation with no pitcher may result In Injury SHORT CORD INSTRUCTIONS A short power supply cord Is provided to reduce the risk of becoming entangled in or tripping over a longer cord If an extension cord is used 1 the marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance 2 the cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally and 3 the extension cord must include a 3 prong grounding plug THIS PRODUCT IS FOR HOUSEHOLD USE ONLY
16. rothing Pitcher has not been positioned securely you will hear 3 beeps when selecting a frothing mode Remove the Frothing Pitcher and re insert ensuring the Pitcher is securely in place STEP 4 When the milk is frothed pull the Frothing Pitcher from the System and carefully remove the Lid Pour the milk over the espresso and enjoy USING YOUR SYSTEM HELPFUL HINTS Crafting an Iced Latte STEP 1 Filla cup with ice and set aside Place a separate 3 oz mug on the Beverage Platform and prepare an Espresso Lungo 2 8 oz by selecting the Espresso Lungo Button on the Control Panel Pour the espresso over the ice Important Do not brew espresso directly into a glass cup filled with ice Doing so may cause the glass to crack or break STEP 2 Pour cold milk to MAX FILL of the Frothing Pitcher 6 oz and place the Frothing Lid on the Frothing Pitcher Important Add enough milk to fill to MIN FILL but do not fill beyond MAX FILL Do not add ice syrup or any other ingredients to the milk prior to frothing Doing so may damage the System STEP 3 Return the sealed Pitcher to the System and press the Cold Froth Button If the Frothing Pitcher has not been positioned securely you will hear 3 beeps when selecting a frothing mode Remove the Frothing Pitcher and re insert ensuring the Pitcher is securely in place STEP 4 When the milk is frothed pull the Frothing Pitcher from the
17. stomer Service to obtain a Returns Material Authorization RMA number Keurig Systems returned without an RMA number will be returned to the sender without servicing Keurig Incorporated 55 Walkers Brook Drive Reading MA 01867 1 866 901 BREW 2739 www keurig com 1 866 901 BREW
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