Kenmore Extra High-Efficiency Water Softener Owner's Manual
Contents
1. Figure 37 Service Information ALWAYS MAKE THESE INITIAL CHECKS FIRST 1 Does the time display show the correct time of day e If display is blank check power source to the sof tener If time is flashing power was off for a long peri od The softener resumes normal operation but regenerations occur at the wrong time e If an error code example Err3 shows in the dis play go to Troubleshooting 2 Are bypass valve s fully in service position 3 Are the inlet and outlet pipes connected to the sof tener inlet and outlet respectively 4 Is the softener s transformer plugged into a live grounded wall outlet and the power cable fastened securely to the controller 5 Is the valve drain hose free of kinks and sharp bends and not elevated more than 8 ft above the floor Is there salt in the storage tank Is the brine tubing connected Brine tubing connects to nozzle venturi and brine valve assembly Press the SELECT button twice to display the hard ness setting Make sure it is correct for the house hold s water supply Perform a hardness test of the untreated incoming water and compare with the hardness setting Also test a soft water sample to verify if a problem exists Press the SELECT button several more times to return to present time display Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Service Information TROUBLESHOOTING2. Valve Position Indicator Figure 35 PROGRAM MEMORY If electrical power to the softener goes off the time dis play is blank but the electronic controller keeps the cor rect time for several hours When electrical power comes on again you will have to reset the present time only if the display is flashing The HARDNESS and RECHARGE TIME never require resetting unless a change is desired Even if the clock is incorrect after a long power outage the softener works as it should to keep your water soft however regenerations may occur at the wrong time of day until you reset the clock to the correct time of day KENMORE S ULTRA CLEANSING FEATURE The ultra cleansing feature keeps larger particles of sediment from entering the home s plumbing system As water passes through the softener the larger sediment particles are collected in the integrated basket and then rinsed to the drain before each regeneration The ultra cleansing feature provides added protection for water using appliances by reducing the chance of larg er particles entering the various products valves and screens The Clean Feature may be turned ON to provide an extra backwash that will help keep the ultra cleansing screen clean The default is OFF IMPORTANT The ultra cleansing feature is not intended to replace pretreatment filtration For problem water applications additional sediment filtration is recommended Sears offers a full line of dedicated
3. If your water softener does not work properly make the following easy checks Often you will find what is wrong yourself and you won t have to call and wait for service If you do not find anything wrong while making the checks and your softener still does not work properly call your Sears Service Department PROBLEM No soft water No soft water amp dis play is blank No soft water salt level not dropping No soft water salt storage tank full of water Intermittent hard water Brine tank flooded Salty tasting water immediately after regeneration Error code appears example Err3 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com CAUSE No salt in the storage tank Transformer unplugged at wall outlet or power cable disconnected from back of electronic board or transformer malfunction Fuse blown circuit breaker tripped or cir cuit switched off see Power Outage Memory Salt storage tank bridged Bypass valve s in bypass position Dirty plugged or damaged nozzle amp ven turi assembly Valve drain hose is plugged or restricted Incorrect time set Incorrect water hardness set Hot water being used when softener is regenerating Possible increase in water hardness Valve drain hose is plugged or restricted Dirty plugged or damaged nozzle amp ven turi assembly Backwash and fast rinse cycle times are
4. Valve Drain Requirements Unplug power cord Check all wiring con nections to be sure they are secure Plug in power cord and wait 8 minutes If error code returns call Kenmore Water Line 21 Service Information MANUALLY INITIATED ELECTRONIC DIAGNOSTICS 1 To enter diagnostics press the SELECT button and hold for three seconds The display will change to show turbine count valve cycle position and position switch status open or closed Turbine Count No Water Flowing Valve Position Indicator Turbine Count Water Flowing Ti J I I 2N0A00 30 Mad WATER FLOW x WATER FLOW Position Switch Figure 38 Indicator Open TURBINE OPERATION If no water is flowing through the softener the turbine indicator displays three zeros When water is flowing a 000 to 199 count repeats for each gallon of water passing through the turbine To check for positive operation of the turbine if zeros are shown open a nearby soft water faucet and observe the turbine count If you don t get a reading in the dis play with faucet open pull the sensor housing from the valve outlet port see Fig 39 Pass a small magnet back and forth in front of the sensor You should get a reading in the display If you get a reading unhook the inlet and outlet plumbing and check the turbine for binding POSITION SWITCH STATUS With the valve in service or any of the recharge cycle positions the position switch indicator
5. not long enough Valve drain hose is plugged or restricted Fault in electronic controller or wiring har ness connections to position switch position switch inoperable or motor inoperable CORRECTION Add salt and then use RECHARGE NOW feature Check for loss of power and correct Reprogram electronic control and then use RECHARGE NOW feature Replace fuse reset circuit breaker or switch circuit on and then use RECHARGE NOW feature Refer to Breaking a Salt Bridge Move bypass valve s to service position Take apart clean and inspect nozzle amp ven turi see instruction decal under salt lid Hose must not have any kinks sharp bends or any water flow blockage See Valve Drain Requirements Check and change time setting Refer to Set Water Hardness Number to set correctly Avoid using hot water while the softener is regenerating as the water heater will fill with hard water Test untreated water for hardness and iron Program the water softener accordingly see Set Water Hardness Number Hose must not have any kinks sharp bends or any water flow blockage See Valve Drain Requirements Take apart clean and inspect nozzle amp ven turi see Cleaning the Nozzle amp Venturi Increase backwash amp fast rinse times see Back Wash amp Fast Rinse Times Hose must not have any kinks sharp bends or any water flow blockage see
6. page for the maximum limits of hardness and iron removal A A water softener will not improve other water prob lems such as acidity tastes and odors or iron other than clear water iron A Do not attempt to use this product to make safe drinking water from non potable water sources Do not use the system on microbiologically unsafe water or water of unknown quality without adequate disin fection before or after the system A Check with your local public works department for plumbing and sanitation codes You must follow their guides as you install the system Follow your local codes if they differ with guides in this manual In Massachusetts plumbing code 248 CMR 3 00 and 10 00 shall be adhered to Consult with a licensed plumber The capacity to reduce clear water iron is substantiated by Water Quality Association test data A Use only lead free solder and flux for all sweat solder connections as required by federal codes when installing soldered copper plumbing A Use care when handling the water softener Do not turn upside down or drop A Avoid installing in direct sunlight Excessive heat may cause distortion or other damage to non metallic parts A This water softener works on water pressures of 20 psi minimum to 125 psi maximum If your house water pressure is over the maximum install a pressure reduc ing valve in the water supply pipe to the softener A Temperature of the water supply to the softener mus
7. regeneration D I R feature that complies with specific performance specifications intended to mini mize the amount of regenerant brine and water used in its operation This softener has a rated softener efficiency of not less than 3 350 grains of total hardness exchange per pound of salt based on sodium chloride and shall not deliver more salt than its listed rating or be operated at a sustained maxi mum service flow rate greater than its listed rating This softener has been proven to deliver soft water for at least ten continuous minutes at the rated service flow rate The rated salt efficiency is measured by laboratory tests described in NSF ANSI Standard 44 These tests represent the maximum possible efficiency that the system can achieve Operational efficiency is the actual efficiency after the system has been installed It is typically less than the rated efficiency due to individual application factors including water hardness water usage and other contaminants that reduce a softener s capacity Model No 625 383500 Model Code 350 Rated Softening Capacity Grains Salt Dose 12 600 2 5 Ibs 26 900 7 9 Ibs 32 100 13 3 Ibs Rated Efficiency Grains Pound of Salt Minimum Salt Dose 5 040 2 5 lbs Water Used During Regeneration Minimum Salt Dose 1 8 gallons 1 000 grains Total Water Used Per Regeneration Maximum Salt Dose 32 4 gallons Rated Service Flow Rate 8 0 gpm Am
8. sediment filtration products Ultra Cleansing Screen m Top Distributor Figure 36 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Care of Your Water Softener SALT BRIDGE Sometimes a hard crust or salt bridge forms in the brine tank It is usually caused by high humidity or the wrong kind of salt When the salt bridges an empty space forms between the water and the salt Then salt will not dissolve in the water to make brine Without brine the resin bed is not recharged and hard water will result If the storage tank is full of salt it is difficult to tell if you have a salt bridge A bridge may be underneath loose salt Take a broom handle or like tool and hold it next to the water softener Measure the distance from the floor to the rim of the water softener Then gently push the broom handle straight down into the salt If a hard object is felt before the pencil mark is even with the top it is most likely a salt bridge Gently push into the bridge in several places to break it Do not use any sharp or pointed objects as you may punc ture the brine tank Do not try to break the salt bridge by pounding on the outside of the salt tank You may damage the tank Push tool into salt bridge to break T P 2 Y A Pencil Mark Salt zT ES Salt Bridge Empty Space Broom Handle Water Level
9. will show the switch open While the valve is rotating from one position to another the posi tion switch indicator will show the switch closed There is likely a problem if indications vary from this pattern OTHER INFORMATION While in the diagnostics screen the following information is available and may be beneficial for various reasons This information is retained by the electronic controller from the first time electrical power is applied to the unit e Press and hold the A UP button to display the num ber of days this controller has had electrical power applied Press and hold the V DOWN button to display the number of regenerations initiated by this controller since the model code number was entered Position Switch i Housing Turbine Turbine Support amp Shaft Valve Outlet 7 Figure 39 NOTE If the electronic controller is left in the diagnos tic display or a flashing display when setting times or hardness the normal time of day dis play automatically returns if a button has not been pressed for 4 minutes To return to the diagnostic display repeat step 1 above RESETTING TO FACTORY DEFAULTS To reset the electronic controller to its factory default for all settings time hardness etc 1 Press the SELECT button and hold it until the display changes twice to show the flashing model code 2 Press the A UP button to display a flashing SoS Figure 40 Press the SELECT button a
10. 00 shows in the display Then press do not hold SELECT again to display one of the Salt Efficiency screens shown below Efficiency Icon Figure 25 SALT EFFICIENCY When this feature is ON the water softener will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher The softener may recharge more often using smaller salt dosage and less water This softener is shipped with the efficiency feature set OFF Installations in the State of California require this setting to be turned ON Use the A UP or V DOWN buttons to change between OFF and ON California Efficiency Requirement Your Kenmore Water Softener has a High Efficiency feature that can be set ON or OFF This softener is shipped with the efficiency feature set OFF which will utilize the maximum rated capacity while most often achieving maximum salt efficiencies When installing this unit in the State of California you MUST turn the efficiency feature ON The softener may initiate more frequent recharges but it will operate at 4000 grains per pound of salt or higher 2 Press SELECT again to display one of the Clean screens shown below Figure 26 CLEAN This feature is beneficial on water supplies containing iron and or high amounts of sediments sand silt dirt etc When set to ON a backwash and fast rinse cycle will occur first preceding the normal regeneration sequence This provides extra cleaning of the resin
11. 6 9345 or visit www kenmorewater com Packing List The parts required to assemble and install the water softener are included with the unit Thoroughly check the water softener for possible shipping damage and parts loss Also inspect and note any damage to the shipping carton Bypass Valve Drain Hose Remove and discard or recycle all packing materials To avoid loss of small parts we suggest you keep the small parts in the parts bag until you are ready to use them e Hose Clamps Installation Adaptors Clips 3 including 1 spare Grommet Adaptor Elbow Plan Your Installation THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT Shows sequence of equipment only not all items are needed in all applications Cold Water Untreated Water to a po City Water Supply to House Hot Water to House Outside Faucets Sediment Cartridge Filter Water Central Heater Softener Water Filtration System Filter e Always locate an Iron Filter UPSTREAM of the water softener e Locate a Central Water Filtration System UPSTREAM of the water softener on a chlorinated water supply or DOWNSTREAM of the water softener on a non chlorinated water supply Figure 3 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Plan Your Installation TYPICAL INSTALLATION Outside Faucet hard water Rs AE t Soft cold water a m S
12. Line 1 800 426 9345 or visit www kenmorewater com Installation INSTALL SINGLE BYPASS VALVE cont Before installing the bypass valve and or installation adaptors make sure that the turbine and support are firmly in place inside the softener valve s outlet port Turbine Support NL A N Valve Outlet Turbine Figure 7 INSTALL HOLDING CLIPS Bypass Valve or Installation Adaptor Plastic Clip Y Et O Ring Plastic clip snaps into groove in bypass or adaptor Valve Inlet or Outlet Figure 8 ALTERNATE BYPASS VALVE INSTALLATION If connecting to floor level plumbing install the bypass valve turned downward as shown Figure 9 ASSEMBLE INLET AND OUTLET PLUMBING Measure cut thread if needed and put together all pipe and fittings up to the main water pipe Make sure that the incoming water supply pipe goes to the valve inlet side CAUTION Never solder fittings while connected to nonmetallic parts Wait until soldered pipe has cooled before connection See Fig 10 CAUTION Be careful when putting pipe fittings togeth er Do not cross thread and do not over tighten Incoming 4 p e Hard 4 Solder Water NOTE To be certain that heat will not travel down the pipe and into the bypass valve or installation adaptors wrap the b
13. Use amp Care Guide System tested and certified by NSF Manual de Uso y Cuidado International against NSF ANSI Standard 44 for hardness reduction and efficiency and certified to NSF ANSI Standard 372 English Espa ol SA A ane rol Este sistema ha sido probado y certificado por NSF International seg n la norma NSF ANSI 44 para la reducci n de la dureza y eficiencia y certificado seg n la norma NSF ANSI 372 Model Modelo No 625 383500 Kenmore Water Softener with High Flow Valve Ablandador de Agua con v lvula de alto flujo Sears Brands Management Corporation 3333 Beverly Road Hoffman Estates IL 60179 U S A www kenmorewater com www kenmore com www sears com P N 7332864 Rev D 10 11 12 WARRANTY ON KENMORE WATER SOFTENER ONE YEAR LIMITED WARRANTY ON WATER SOFTENER When installed operated and maintained according to all instructions supplied with the product if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of pur chase call 1 800 4 MY HOME to arrange for free repair TEN YEAR LIMITED WARRANTY AGAINST LEAKS When installed operated and maintained according to all instructions supplied with the product if the water softener tank or salt storage drum develops a leak within ten years from the date of purchase call 1 800 4 MY HOME to arrange for free tank or drum replacement After the first year you must pay an in
14. bed before it is regenerated with the salt brine To conserve water if your water supply does not contain iron or sediments be sure this feature is set to OFF The default is OFF Use the A UP or V DOWN buttons to change between OFF and ON Press SELECT again to display the Clean Time screen shown below Figure 27 CLEAN FEATURE MINUTES If you have set the Clean Feature ON the length of the extra backwash cycle automatically is set to 2 minutes However you can adjust this time from 1 to 15 minutes in length To change this cycle time use the A UP button to increase the time or the V DOWN button to short en the time If no change is desired continue to next step continued on next page Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com 17 Controller Features 4 Press SELECT again to display the Recharge Days screen DAY RECHARGE RECHARGE Default Display Example Set to 4 days maximum between regenerations Figure 28 MAXIMUM DAYS BETWEEN REGENERATIONS The electronic controller automatically determines regen eration frequency This provides the greatest operat ing efficiency and under most conditions this feature will be left in its default mode However you can set this feature to force a regeneration every set number of days You may want to do this if for example your water supply contains iron and you want the softener to regenerate at least once
15. bove the floor COPPER DRAIN TUBE Local plumbing codes may require the use a copper valve drain tube A copper tube is also best to use if running a drain line overhead To adapt a copper drain tube to the softener purchase a compression fitting 1 4 female pipe threads x 1 2 O D tube and tubing from your local hardware store CONNECT SALT TANK OVERFLOW HOSE 1 Locate the rubber grommet adaptor elbow and tube clamp see Fig 11 that are in the parts bag 2 Push the grommet into the hole in the salt tank wall so that half is inside and half is outside 3 Push the larger end of the adaptor into the grommet 4 Push one end of a length of 3 8 1 D tubing sup plied onto the tube adaptor using a tube clamp from the parts bag to hold it in place 5 Put the other end of the tubing over the floor drain IMPORTANT Overflow water must run down by gravity through the tubing Do not raise the tub ing higher than the adaptor see Fig 11 IMPORTANT Do not connect this hose to the valve drain hose you just installed see above Both drains must have a separate hose 1 4 NPT SUBSTITUTING RIGID DRAIN LINE Threads 1 2 Outside Diameter Copper Tube not supplied Cut barbs from drain fitting pull clip and remove fitting from valve Compression Fitting 1 4 NPT x 1 2 O D Tube not supplied To drain STANDPIPE point other than floor y drain mum d Support tub 1 1 2 ing in place Air Gap as neede
16. d Drain Hose Tie or wire 1 1 2 tubing in Air Gap NOTE Drain Hose 20 ft is included See also parts list Salt Tank Overflow Hose FLOOR DRAIN LAUNDRY TUB Figure 11 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com 10 Installation LEAK TEST SINGLE BYPASS VALVE To check for leaks complete the following steps CAUTION To avoid water or air pressure damage to softener inner parts and to flush pipe chips or other residue from the water pipes be sure to do the following steps exactly as instructed Pull stem outward for Service Fully open two nearby cold water faucets down A Z i Qu SJ Push inward stream from the softener ES Y GAS for Bypass Place bypass valve s in bypass position see Figures 12 13 On a single valve slide the stem inward to bypass On a 3 valve bypass close the inlet and outlet valves and open the bypass valve Fully open the house main water pipe shutoff valve Figure 12 Observe steady water flow from both open faucets Place bypass valve s in SERVICE EXACTLY as fol lows Keep soft water faucets open 3 VALVE BYPASS a Single Bypass Valve Slowly slide pull the valve stem outward toward service pausing several times to allow the softener to pressurize gradually b 3 Valve Bypass Fully close the bypass valve and open the outlet valve Slowly open the inlet valve pausing several times to allow the softener to
17. d near the softener to plug in the transformer See Fig 4 Be sure the outlet and transformer are in an inside location protected from wet weather Use a continuously live outlet which cannot be accidentally switched off When installing in an outside location you must take the steps necessary to assure the softener installation plumbing and wiring are protected from the ele ments direct sunlight contamination vandalism etc Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Plan Your Installation CHECK YOUR WATER PRESSURE BEFORE INSTALLING For your water softener to work properly incoming water pressure in your house pipes must be no lower than 20 pounds per square inch psi The highest allowable pressure is 125 psi If pressure is above 125 psi buy and install a pressure reducing valve in the pipe supplying water to the softener s inlet NOTE If water pressure during the day is 100 psi or more pressure during the night may go above 125 psi Installation INSTALL SINGLE BYPASS VALVE AND OR THREADED INSTALLATION ADAPTORS Complete the following steps to assemble the adaptors and or the included single bypass valve 1 Close the shutoff valve on the house main water pipe near the water meter or pressure tank to turn off the water Shut off the gas or electric supply to the water heater Open the highest and lowest water faucets in your house Th
18. ediate Low Salt REGENERATION button PROGRAM THE SOFTENER When the transformer is plugged into the electrical out let the model code 350 and a test number example J3 0 are briefly shown in the display Then the words PRESENT TIME appear and 12 00 PM begins to flash Hr PM IL LUI PRESENT TIME Figure 16 SET PRESENT TIME OF DAY If the words PRESENT TIME do not show in the dis play press the SELECT button a few times until they do gr LOE V em ra AL PRESENT TIME PRESENT TIME Figure 17 1 Press the A UP or V DOWN buttons to set the present time Up moves the display ahead down sets the time back Be sure AM or PM is correct NOTE Press buttons and quickly release to slowly advance the display Hold the buttons down for fast advance 2 When the correct time is displayed press the SELECT button and the display will change to show the Hardness screen Display LOW SALT indicator UP button SELECT button DOWN button Figure 15 SET WATER HARDNESS NUMBER If you completed the previous step the word HARD NESS should show in the display Otherwise press the SELECT button several times until they do HARDNESS Fi gure 18 1 Press the A UP or V DOWN buttons to set the hardness of your water supply in grains per gallon The default is 25 NOTE If your water supply contains iron compensate for it by adding to the water hardness number For example assume
19. een WATER FLOW Figure 20 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com 14 Sanitizing the Softener SANITIZE THE WATER SOFTENER 1 Open salt lid remove the brinewell cover and pour about 3 oz 6 tablespoons of household bleach into the softener brinewell Replace the brinewell cover Make sure the bypass valve s is in the service open position Start a recharge Press the REGENERATION button and hold for 3 seconds until RECHARGE Serv and Fill begin to flash in the display This recharge draws the sanitizing bleach into and through the water softener Any air remaining in the unit is purged to the drain After the recharge has completed fully open a cold water faucet downstream from the softener and Adding Salt to the Storage Tank ADDING SALT TO THE STORAGE TANK You must keep salt in the tank but it is not necessary to fill it full Especially in humid areas it is best to fill the storage tank no more than half full and to add salt more often Salt bridging occurs more often when conditions are humid Use NUGGET or PELLET water softener salt DO NOT use rock salts as they have dirt and sediments that will stop the softener from working To maintain optimum performance of your water softener the salt tank should be cleaned out every 2 to 3 years POTASSIUM CHLORIDE KCI SALT If you choose Potassium Chloride KCI as a regen
20. erant following these suggestions will help give you years of maintenance free service 1 Place only one bag of KCI in your softener at a time the salt storage tank should contain no more than 60 pounds of KCI at any one time 2 A softener using KCI should not be placed in areas with temperature fluctuations and high humidity KCI will harden in these environments and may make the softener inoperable Check the brine tank and brinewell black tube in salt storage tank monthly If hardening is present pour small amounts of warm water onto hardened areas until they loosen If your softener does not have a KCI salt setting you must increase your hardness setting by 25 to ensure continuous soft water See table at right allow 50 gallons of water to pass through the sys tem This should take at least 20 minutes Close the faucet Your new Sears softener is now softening the water for your household needs However your WATER HEATER is filled with hard water To have fully soft water right away you can drain the water heater so it refills with soft water If you don t drain the water heater it will take a few days before you have fully soft water NOTE If this procedure is performed on a new softener water coming from the taps may initially be dis colored This normally occurs the first time water runs through the resin bed The discol ored water is not harmful and the discoloration will not last more than a few mi
21. every few days to keep the resin bed clean Use the A UP or V DOWN buttons to change the number of days up to 15 Press SELECT again to display the 97 screen rr Lr RECHARGE RECHARGE Figure 29 97 FEATURE The 97 Feature can save salt and water by regenerating when 97 of the softener s capacity has been used up With this feature ON the regeneration can occur at any time whenever the system has reached 97 of its capacity The default is OFF If this feature is desired turn it on by pressing the A UP button 6 Press SELECT again to display the 12 or 24 hr screen tL LU TIME Figure 30 12 OR 24 HOUR CLOCK All time displays are shown in standard clock time 1 to 12 AM and 1 to 12 PM at the 12 hr default setting If 24 hour time format is desired set to 24 hr by pressing the A UP button Press SELECT again to display the alternating screens shown in Figure 31 Mt ts Hr LUI m TIME Figure 31 BACKWASH amp FAST RINSE TIMES If you experience salty tasting water after regeneration you may need to increase the backwash and fast rinse times The cycle times during regenerations are determined by the softener s electronic controller However you may increase the backwash and fast rinse times in 1 minute increments If you wish to increase the back wash time use the A UP button to add up to 15 min utes to the backwash time Then press SELECT to dis play the alternating sc
22. ire gt Installation Adaptor 1 NPT 2 req includes 2 ea of Key No 2n q O Ring 15 16 x 1 3 16 2 req Plug Drain Seal Spring Key aT Ec RN Turbine amp Support Assembly 7113040 includes 1 ea of Key Nos 74 75 amp 2 ea of Key No 71 O Ring 1 4 x 3 8 2 req Nozzle 8 Venturi Assembl BEC 50 708104 Housing Nozzle amp Veri e1 7095030 Cone Screen B6 7167859 Screen Suppor O Ring 1 1 8 x 1 3 8 a9 7309803 Wire Homes Seo 90 7074123 Screw 10 14 x 2 5 reg Valve Cover Assembl ram eee Sr 7 Vale cores Installation Adaptor Kit 7254260 includes 2 ea copper tubes nuts clips amp washers Bypass Valve Assembly CAPRAIA includes 2 ea of Key No 71 W 7139999 Drain Tubing 3 8 1 D x 20 ft E 7123613 Silicone Grease for O Rings W 42 34405 Flexible Connectors 3 4 LE 42 34407 Flexible Connectors 1 E Not illustrated Not included with water softener Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com 27 Get it fixed at your home or ours Your Home For expert troubleshooting and home solutions advice managemylife www managemylife com For repair in your home of all major brand appliances lawn and garden equipment or heating and cooling systems no matter who made it no matter who sold it For the replacement parts accessories and owne
23. is will let water drain from the pipes Close faucets after water has drained Remove the top cover Pull outward on the two tabs to release top cover see Fig 5 The salt lid remains attached to the top cover when removed Set both covers aside so they will not get scratched or broken Figure 5 Visually check and remove any foreign materials from the valve inlet and outlet ports see Fig 6 Carefully remove the two large plastic clips you will use them Check to be sure the turbine and support are firmly in place see Fig 7 NOTE If you will not install the included bypass valve because you will have a 3 valve bypass in your plumbing skip step 6 but perform step 7 SINGLE BYPASS VALVE 6 Push the bypass valve into the softener valve s inlet and outlet ports as far as it will go Snap the two large holding clips into place from the top down as shown see Fig 8 CAUTION Be sure the clips snap firmly into place so the bypass valve will not pull out INLET AND OUTLET THREADED ADAPTORS 7 Push the adaptors into the valve inlet and outlet ports or bypass valve ports as far as they will go Both adaptors are the same and fit either port Snap the two large holding clips into place as shown see Fig 8 CAUTION Be sure the clips snap firmly into place so the adaptors will not pull out Threaded Installation Adaptors Valve Inlet Bypass Valve Figure Questions Call the Kenmore Water
24. itial trip charge All warranty coverage does not include water softener resin which is an expendable item If this appliance is used for other than private family purposes this warranty applies for only 90 days from the date of purchase This warranty covers only defects in material and workmanship Sears will NOT pay for 1 A service technician to instruct the user in correct product installation operation or maintenance 2 A service technician to clean or maintain this product Damage to or failure of this product if it is not installed operated or maintained according to the all instructions supplied with the product Damage to or failure of this product resulting from accident abuse misuse or use for other than its intend ed purpose Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product Damage to or failure of parts or systems resulting from unauthorized modifications made to this product Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited warranty shall be product repair as provided herein Implied warranties including warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law Sears shall not be liable for incidental or consequential dam ages Some states and province
25. nd the electronic controller will restart 4 Set the present time hardness etc as described on pages 13 amp 14 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Service Information MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor brine tank fill brine draw regeneration flow rates and other controller functions Always make the initial checks first and perform the manually initiated elec tronic diagnostics Position Markers valve in service NOTE The display must show a steady time not flash ing If an error code shows first press the SELECT button to enter the diagnostic display Press the REGENERATION button and hold in for 3 seconds RECHARGE Serv and Fill begin to flash in the display as the softener enters the fill cycle of regeneration When valve reaches Fill position remove the brinewell cover and using a flashlight observe fill water entering the tank Figure 41 If water does not enter the tank look for an obstructed nozzle venturi fill flow plug brine tubing NOTE If water system pressure is low an elevated or brine valve riser pipe drain hose may cause back pressure stopping After observing fill press the REGENERATION button SIMIS COD to move the softener into brining A slow flow of 6 Again press REGENERATION to move the softener water to the drain will begin Verif
26. nutes Untreated Water Hardness grains per gallon Softener Setting when using KCI salt add 25 7 gpg 13 gpg 19 gpg 25 gpg 35 gpg 40 gpg 45 gpg 5 gpg 10 gpg 15 gpg 20 gpg 25 gpg 30 gpg 35 gpg 40 gpg 50 gpg Persons who are on sodium restricted diets should con sider the added sodium as part of their overall sodium intake For example if your water supply is 15 grains hard and you drank 3 quarts of softened water you would consume 335 milligrams of sodium That is equivalent to eating 2 1 2 slices of white bread WATER SOFTENING SALT WITH IRON REMOVING ADDITIVES Some salts have an additive to help the softener handle iron in the water supply These salts may be used if your water supply has a high iron content It is recom mended to use Sears Water Softener Cleaner refer to the parts list in back of manual for part number for periodic treatments to keep your resin bed clean This is available at your local Sears store Persons who are concerned about their drinking water should consider a Kenmore reverse osmosis drinking water system that will remove in excess of 90 of the sodium and other drinking water contaminants Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com 15 16 Controller Features EXTRA RECHARGE Sometimes a manually initiated recharge regeneration may be desired or needed Two examples are e You have used more water than us
27. oft hot water Water Heater Grounding wire must connect metal pipes Nu A Water J Softener WHERE TO INSTALL THE WATER SOFTENER Review the following points before you choose a place to put your softener 1 Place as close as possible to but always downstream from the pressure tank well water or water meter city water Place as close as possible to a water drain such as a floor drain laundry tub sump or standpipe See Fig A Connect to the house main water pipe UPSTREAM OF THE WATER HEATER See Fig 3 The tempera ture of water going through the softener must not be more than 120 F 49 C Hot water will damage inner softener parts To reduce the risk of hot water backup piping between the softener and water heater should be as long as possible Keep outside faucets on hard water to save soft water and salt See Fig 4 Outside Faucet hard water to R O Faucet Soft Water to R O System Reverse Osmosis System R O Storage Tank Main Shutoff Floor Drain Air Gap Figure 4 Do not install in a place where the softener could freeze Damage caused by freezing voids the war ranty by Sears Brands Management Corporation Put the softener in a place where water damage is least likely to occur if it develops a leak Sears or the manufacturer will not repair or pay for water damage A grounded 120V 60 Hz electrical outlet is neede
28. ottom of the pipe and the bypass valve with a wet rag Ma j In Wate Pip e 1 Cut pipe to correct length 2 Solder When cool do step 3 3 Put threaded adaptor into bypass valve Figure 10 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Installation CONNECT THE VALVE DRAIN HOSE Take a length of 3 8 inside diameter drain tubing supplied and attach one end to the drain fitting see Fig 11 Use a tube clamp from the parts bag to hold it in place Put the other end of the tubing over a floor drain into a laundry tub standpipe or other suitable drain Check your local codes Leave an air gap of about 1 1 2 between the end of the hose and the drain This gap is needed so you don t get a backflow of sewer water into the softener Do not put the end of the hose into the drain or con nect without the air gap Locate and support the hose so it does not kink or have sharp bends Secure the hose end so water pressure does not cause the hose to whip Tie or wire it in place Do not pinch the hose shut The softener will not work if this drain hose is pinched plugged closed or restricted in any way Direct drain flow down into drain from drain line as flow could possibly overshoot the drain cover Keep the hose lower than the drain fitting In some homes to get to a drain you must raise the hose and run it overhead Do not raise the hose more than 8 feet a
29. ount of High Capacity lon Exchange Resin 0 83 cu ft Pressure Drop at Rated Service Flow Water Supply Max Hardness 10 psig 90 gpg Water Supply Max Clear Water Iron 8 ppm Water Pressure Limits minimum maximum 20 125 psi Water Temperature Limits minimum maximum 40 120 F Minimum Water Supply Flow Rate 3 gpm Intermittent Flow 15 psi 10 gpm Maximum Drain Flow Rate 2 0 gpm Capacity to reduce clear water iron is substantiated by WQA test data State of Wisconsin requires additional treatment if water supply contains clear water iron exceeding 5 ppm Intermittent flow rate does not represent the maximum service flow rate used for detemi ning the softener s rated capacity and efficiency Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance This system conforms to NSF ANSI Standard 44 for the specific performance claims as veri fied and substantiated by test data Variable Salt Dose The salt dose is selected by the electronic controls at regeneration time based on the amount needed Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com is 16 1 2 3 3 8 OUT IN EA IL 19 3 4 47 3 4 1 2 J FRONT VIEW SIDE VIEW Figure 1 Questions Call the Kenmore Water Line 1 800 42
30. pres surize gradually FOR SERVICE Close bypass valve Open inlet amp outlet valves FOR BYPASS Open bypass valve After about three minutes open a hot water faucet Close inlet amp outlet for about one minute or until all air is expelled then valves close Close both cold water faucets Check your plumbing work for leaks and fix right Figure 13 away if any are found Be sure to observe previous caution notes NOTE If this procedure is performed on a new softener water coming from the taps may initially be dis colored This normally occurs the first time water runs through the resin bed The discol ored water is not harmful and the discoloration will not last more than a few minutes Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com n 12 Installation METAL WATER PIPE GROUNDING METAL PIPE GROUNDING IMPORTANT This water softener has a non metallic parts not included valve system Installing it on metal plumbing will break electrical continuity which may interrupt grounding for the home You must restore electrical conti nuity in your metal plumbing system Ground Wire If you installed a 3 valve bypass system Fig 13 elec trical continuity will be maintained If you installed the non metallic bypass valve Fig 12 restore the ground Clamp 2 as follows Install a 4 copper wire pa
31. r s manuals that you need to do it yourself For Sears professional installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S A and Canada WWW Sears com WWW Sears ca Our Home For repair of carry in items like vacuums lawn equipment and electronics call anytime for the location of your nearest Sears Parts amp Repair Service Center 1 800 488 1222 U S A 1 800 469 4663 Canada WWW Sears com www sears ca To purchase a protection agreement on a product serviced by Sears 1 800 827 6655 U S A 1 800 361 6665 Canada Para pedir servicio de reparaci n a domicilio y para ordenar piezas 1 888 SU HOGAR Sears www sears com Registered Trademark Trademark of KCD IP LLC in the United States or Sears Brands LLC in other countries Marca Registrada TM Marca de Fabrica de KCD IP LLC en Estados Unidos o Sears Brands LLC en otros paises MC Marque de commerce P Marque d pos e de Sears Brands LLC Au Canada pour service en francais 1 800 LE FOYER 1 800 533 6937 WWVW Sears ca
32. reens shown in Figure 32 UL Rinse TIME Rinse Figure 32 If you wish to increase the fast rinse time use the A UP button to add up to 15 minutes to the fast rinse time Press SELECT to return to the normal run time of day screen Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Controller Features TANK LIGHT To turn on the light inside the salt storage tank press the TANK LIGHT button on the faceplate Press this button again to turn the light off It will also turn off automatically after 15 minutes Tank Light Icon WATER FLOW Figure 33 WATER FLOW THROUGH THE SOFTENER If soft water is in use the water flow bars continually scroll across the display The bars scroll slowly when water flow is slow and move faster as water flow increases The flow bars do not show when all faucets and water using appliances are off Flow bars scroll when soft water is in use 8 7 6 5 4 3 2 1 WATER FLOW Figure 34 RECHARGE TIME REMAINING 8 VALVE POSITION INDICATORS One of the valve position indicators Serv Fill Brine Bkwsh Rinse is displayed while the softener is recharg ing RECHARGE flashes in the display and beginning with Brine the minutes of recharge remaining before return to service appears in place of the present time When the valve is moving from one cycle to another both position indicators are flashing Recharge Time Remaining
33. rts not included across the Figure 14 removed section of metal water pipe securely clamping it at both ends See Fig 14 Be sure the pipes are clean under the clamps to assure good contact NOTE If you are installing a sediment filter or other item s into the plumbing system along with the water softener be sure to restore electrical con tinuity across all removed metal pipe sections INSTALL COVERS After installing your water softener put the covers on Angle the covers so the top cover clips onto the back first then bring down in front and clip on the tabs inside the rim and lower the salt lid closed See Fig 5 CONNECT TO ELECTRICAL POWER The softener works on 24 volt 60 Hz electrical power The included transformer changes standard 120 volt AC house power to 24 volts You must plug the water soft ener s transformer into a grounded 120 volt outlet only Be sure the outlet is always live so it cannot be switched off by mistake NOTE The electrical outlet you plug the transformer into must be indoors protected from weather RESTART THE WATER HEATER Turn on the gas or electric supply to the water heater and light the pilot YOUR PLUMBING INSTALLATION AND ELECTRICAL WORK ARE NOW COMPLETE Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Programming the Softener SET SALT LEVEL button TANK LIGHT LEVEL ALARM button press for tonight hold for imm
34. s do not allow the exclusion or limitation of incidental or consequential dam ages or limitation on the duration of implied warranties of merchantability or fitness so these exclusions or limitations may not apply to you This warranty applies only while this appliance is used in the United States or Canada This warranty gives you specific legal rights and you may also have other rights which vary from state to state Sears Brands Management Corporation Hoffman Estates IL 60179 U S A Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Table of Contents Safety Guides Specifications amp Performance Claims Dimensions Packing List Plan Your Installation Installation Programming the Softener Sanitizing the Water Softener Adding Salt to the Storage Tank Controller Features Care of Your Water Softener Service Information Exploded View amp Parts List Safety Guides A Read all steps and guides carefully before installing and using your new water softener Follow all steps exactly to correctly install Failure to follow them could cause personal injury or property damage Reading this manual will also help you to get all the benefits from your water softener A Your Kenmore water softener will remove hardness minerals from water This is measured in grains per gallon gpg It will also remove some clear water iron This is measured in parts per million ppm See the specifications
35. t be between 40 F and 120 F Do not install on hot water A If installing the water softener outdoors do not locate where it will be exposed to wet weather direct sunlight or extreme hot or cold temperatures A This softener works on 24 volt 60 Hz electrical power only supplied by a direct plug in transformer includ ed Be sure to use the included transformer and plug it into a nominal 120V 60 cycle household outlet that is properly protected by an overcurrent device such as a circuit breaker or fuse If transformer is replaced use only the authorized service Class Il 24V 10VA transformer A This water softener has a non metallic valve system Installing it on metal plumbing will break electrical continuity which may interrupt grounding for the home You must restore electrical continuity in your metal plumbing system See Page 12 European Directive 2002 96 EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment WEEE requirements This directive or similar laws are in place nationally and can vary from region to region Please refer to your state and local laws for proper disposal of this equipment Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Specifications amp Performance Claims This model is efficiency rated The efficiency rating is valid only at the minimum salt dose The softener has a demand initiated
36. ter softener has a salt monitor indicator light to remind you to add salt to the storage tank NOTE You must set salt level each time salt is added to the water softener NOTE The salt monitor system estimates salt levels and accuracy will vary with different salts To set this monitor system 1 Lift the salt lid and level the salt in the storage tank 2 The yellow salt level decal on the brinewell inside the tank has numbers from O to 8 see Fig 23 Observe the highest number the leveled salt is at or closest to SALT SALT LEVEL ALARM Salt Level red Bars press for tonight a Brinewell hold for immediate a Decal SERS REA Figure 23 3 Press the SET SALT LEVEL button as many times as necessary to make the salt level bars in the display see Fig 23 match the number on the decal At level 2 or below the Low Salt indicator will flash 4 If you want to turn the salt monitor off press the SET SALT LEVEL button past 8 until OFF shows in the display next to the number 8 WATER FLOW Figure 24 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Controller Features OPTIONAL SETTINGS e SALT EFFICIENCY e CLEAN FEATURE e CLEAN FEATURE MINUTES e MAXIMUM DAYS BETWEEN REGENERA TIONS e 97 FEATURE e 12 24 HOUR CLOCK e BACKWASH 8 FAST RINSE TIMES To set any of these options press and hold SELECT for 3 seconds until 0
37. ual guests visiting and you may run out of soft water before the next automatic regeneration e You did not add salt to the softener before it ran out Add salt to the softener before regenerating You can start a regeneration immediately or you can set the controller to regenerate at the next preset recharge time 2 00 AM or as set RECHARGE NOW Press the REGENERATION button and hold for 3 sec onds until the words RECHARGE Serv and Fill begin to flash in the display The softener enters the fill cycle of regeneration immediately This regeneration will take about 2 hours to complete Then you will have soft water again NOTE If the Clean Feature is set ON the normal regeneration cycle is preceded by a cleaning backwash and rinse The words CLEAN and Bkwsh or Rinse flash in the display along with the minutes of the clean cycle remaining T L1 PM a th RECHARGE WATER FLOW Figure 21 RECHARGE TONIGHT Press and release do not hold the REGENERATION button RECHARGE TONIGHT will begin flashing in the display and the softener will begin regeneration at the next preset recharge time 2 00 AM or as set If you decide to cancel the regeneration before it starts press and release the REGENERATION button once more RECHARGE TONIGHT will stop flashing in the display al RECHARGE TONIGHT T ET Figure 22 WATER FLOW SALT MONITOR SYSTEM The wa
38. w 7325231 instruction Dec Lm 752542 Faceplate Dec 6 79558 e s 726888 WevwelCwe Brinewell Mounting Hardware Kit 727 ienes key noron e Wena O Ring 1 4 x 1 2 Brinewell Assembl 77975 eskae Decal Salt Level 7324879 Salt Storage Tank Overflow Hose Adaptor Kit 299 229 includes Key Nos 15 17 Adaptor Elbow e m fome EDD me 18 7327584 Repl Bonom Distributor 19 0502272 Resin 7 Distributor O Ring Kit m9 lr Nor aram O Ring 2 3 4 x 3 O Ring 13 16 x 1 1 16 O Ring 2 7 8 x 3 1 4 Tank Neck Clamp Kit 72277 fades 2 so ky No 258 27 m 5442707 Water Softener Cleaner w Parts Bag includes 5 ea of Key No 69 7278573 9 ea of Key Nos 17 amp 70 l ea of Key Nos 15 16 amp 97 a 7552864 Bl Not illustrated Not included with water softener Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com 25 Valve Assembly Exploded View Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Valve Parts List EIC Drain Hose Adaptor Kit BEIC O Ring 5 8 x 13 16 Peo n Fow Pug 20 6pm 71375 Seal Ki includes Key Nos 61 661 O Ring 7 16 x 5 8 O Ring 3 4 x 15 16 O Ring 3 3 8 x 3 5 8 O Ring 3 8 x 9 16 6 m Seal Norde amp Vemwi Fes 7199232 Rotor Die gt Les mers c
39. y brine draw into backwash Look for a fast flow of water from from the brine tank by shining a flashlight into the the drain hose brinewell and observing a noticeable drop in the liq An obstructed flow indicates a plugged top distribu uid level tor backwash flow plug or drain hose If the softener does not draw brine Press REGENERATION to move the softener into fast nozzle and or venturi dirty rinse Again look for a fast drain flow Allow the nozzle and venturi not seated properly on gasket softener to rinse for a few minutes to flush out any restricted drain check drain fitting and hose brine that may remain in the resin tank from the ineffective nozzle and venturi seal brining cycle test other inner valve problem rotor seal rotor amp disc To return the softener to service press REGENERA wave washer etc TION once more WIRING SCHEMATIC Back of Controller PWA ACINPUT POS TURBINE MOTOR E j 24 VAC Transformer Turbine OUT Position Sensor L5 Switch Figure 42 Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com 23 Water Softener Exploded View Kenmore Model No 625 383500 Rating Decal Location A E LL N E 4 Los Oe X3 e e 6 w A Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com 24 Softener Parts List A E ENZA
40. your water is 20 gpg hard and contains 2 ppm iron Add 5 to the hardness number for each 1 ppm of iron In this example you would use 30 for your hardness number 20 gpg hardness 2ppmironx5 10 10 times 30 HARDNESS NUMBER If your water supply contains iron it is recom mended that you clean your water softener resin bed at least every 6 months Your local Sears store has Water Softener Cleaner Part Number 34427 available 2 When finished setting your water s hardness number press the SELECT button and the display will change to show the Recharge Time screen continued on next page Questions Call the Kenmore Water Line 1 800 426 9345 or visit www kenmorewater com Programming the Softener SET RECHARGE REGENERATION START TIME If you completed the previous step the words RE CHARGE TIME should show in the display Otherwise press the SELECT button several times until they do Figure 19 The softener s default recharge start time is 2 00 AM This is normally a time of day when water is not being used in the household Hard water bypasses the softener if the household draws water during the recharge cycle If a different recharge start time is desired press the A UP or V DOWN buttons to change the time in 1 hour increments Be sure AM or PM is correct When the desired recharge start time is displayed press the SELECT button and the display will return to the normal run time of day scr
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