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Intermec PD41 User's Manual

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1. ee f Reset the label feed guide and the Reattach the front cover printhead lever 16 EasyCoder PD41 Printer User s Guide Peel Off continued Chapter 2 Operating the Printer Push in the location indicated above to bring out the label taken sensor Turn the Label Taken Sensor LTS toa fully horizontal position Close the side door 10 Press the Print button to feed the media EasyCoder PD41 Printer User s Guide 17 Chapter 2 Operating the Printer Loading Thermal Transfer Ribbon Thermal transfer printing makes it possible to use a wide range of receiving face materials and gives a durable printout that is less vulnerable to fat chemicals heat sunlight etc than direct thermal printing Make sure to select a ribbon type that matches the type of receiving material and set up the printer accordingly The EasyCoder PD41 can use transfer ribbon rolls wound with the ink coated side facing either outward or inward The ribbon is normally loaded in conjunction with a new media roll For clarity however the illustrations below do not show the media roll See the previous sections for information on how to load media for your type of operation Loading Ribbon 1 2 Open the side door Pull out the printhead lever and turn it counterclockwise 18 EasyCoder PD41 Pri
2. 41 Using the Command Line 41 Running Testmode 0 0 0 0 eee eee ee eee 42 lestnode ll esee 42 Extended Testmode 000 00 eeu 43 Upgrading Firmware 47 iv EasyCoder PD41 Printer User s Guide A Technical Data 49 Printer Specifications llle 50 B Media Specifications 53 Media Roll Size c ias 54 COTE E A ee Mo go a head ci detache EDS 54 Internal Roll cee eee 54 Ribbon Size lees 55 Paper Types and Sizes c c eee mns 56 Non Adhesive Strip 0 0 0 0 eee eee eee 56 Self Adhesive Strip cis wt su aaa ee D eed 57 Self Adhesive Labels ooooooooo o 58 Tickets with Gaps 60 Tickets with Black Mark 62 C Setup Parameters 65 Setup Description eere 66 Serial Communication Setup 00 000s eee 66 Feed Adjust Setup 02 0 0 cece cece eee eee eee 68 Media Set p ec Seed eed RR 69 Media Size us y Lb evt C 69 Paper lps 72 Direct Thermal Printing 72 Thermal Transfer printing 73 Contrasts si iae Sth an 74 Print Definitions cold ele die 74 D Interfaces 75 RS 232 Serial Interface eee 76 Protocol iio ii a 76 Interface cable oo oooooooooo o o 76 USB Interface cia 24 REOS 77 EasyCoder PD41 Printer User s Guide v EasyLAN Ethernet Interface eese 78 Parallel
3. 6 Engage the printhead and lock the printhead by tightening the two screws at the top of the printhead bracket that is the reverse action of step 3 7 Load the ribbon if any 8 Test and readjust if necessary Tip Use direct thermal media to avoid loading and unloading of ribbon multiple times Label Gap Sensor Adjustments The label gap black mark sensor also called Label Stop Sensor LSS is a photoelectric sensor that controls the printers media feed by detecting gaps between labels or slots or black marks in continuous stock This requires the label gap sensor to be aligned with the gaps slots or marks on the media If you are using irregularly shaped labels align the sensor with the front tip of the labels Adjusting Label Gap Sensor Position 1 Use the lever at the rear side of the print mechanism to move the sensor inward or outward EasyCoder PD41 Printer User s Guide 37 Chapter 4 Troubleshooting Sensor lever 2 Check the point of detection from the front with the printhead lifted FH Point of ft detection 38 EasyCoder PD41 Printer Use
4. Media Roll Core Diameter Media Thickness Transfer Ribbon Material Winding Ribbon width Ribbon Roll Diameter outer Inner core Diameter Sensors 23 single byte character sets standard e UTF 8 support as standard 61 5 C to 40 C 41 F to 104 F 20 C to 70 C 4 F to 122 F 20 to 80 non condensing 10 to 90 non condensing 25 to 118 mm 1 to 4 65 inches Max 114mm 4 49 in with cutter 213 mm 8 35 in max 190 mm 7 5 in with internal rewinder Max 140 mm 5 51 in 38 1 to 76 2 mm 1 5 to 3 in 60 um to 250 um 2 3 to 9 8 mils Wax hybrid or resin Ink on either inside or outside of roll 30 to 110 mm 1 18 to 4 33 in 76 mm 2 99 in equivalent to 450 meters 1471 ft of ribbon 25 2 to 25 6 mm 1 in Label Gap Black Mark Yes Out of Media Printhead Lifted Label Taken Ribbon End Controls LED indicators Keys Yes Yes Yes 4 Power Data Ready Error Ready to Work One EasyCoder PD41 Printer User s Guide 51 Appendix A Technical Data Printer Specifications Table Electronics Micropocessor ARM 9 Standard Memory 4 MB Flash 8 MB SDRAM Interfaces RS 232 Serial Yes USB Yes Ethernet Yes Option IEEE 1284 Parallel Yes Option CompactFlash Yes Accesories and Options Internal Rewinder and Batch Takeup Cutter Printhead 203 300 dpi EasyLAN Ethernet Interface Parallel IEEE 1284 Interface 52 EasyCoder PD41 Printer User s Guide B Media
5. connector socket One yellow and one green LED indicate the network status Network Status LEDs Green On Link Green Off No link Green Blinking Activity Yellow Off 10BT Yellow On 100BT Parallel IEEE 1284 Interface The parallel port supports Windows plug n play and additional status reporting through IEFE 1284 nibble ID mode Interface cable Parallel cable compatible with PC Pinout Description Pin Function Transmitter Comment 1 nStrobe host 2 9 Data 0 7 host 10 nAcknowledge printer 11 Busy printer 12 Perror printer 13 Select printer 78 EasyCoder PD41 Printer User s Guide Pinout Description Pin Function Transmitter 14 nAutoFd 15 16 Not connected 17 Chassis ground 18 External 5V DC 19 30 Signal ground 31 nInit 32 nFault printer 33 Signal ground 34 35 Not connected 36 nSelectln EasyCoder PD41 Printer User s Guide Appendix D Interfaces 79 Appendix D Interfaces 80 EasyCoder PD41 Printer User s Guide E Options This appendix describes the options that add functionality to your EasyCoder PD41 Printer For a complete description and installations instructions see the respective installation instructions document for each kit Please note that several of these options can only be factory fitted or installed by an authorized service technician This appendix covers the following topics EasyLAN Ethernet Parallel IEEE 1284 Interface Cutter Internal Rewinder and
6. e g Microsoft Windows HyperTerminal RTS CTS is designated Hardware EasyCoder PD41 Printer User s Guide 67 Appendix C Setup Parameters XON XOFF is a protocol in which communication is controlled by the control characters XON ASCII 17 dec and XOFF ASCII 19 dec transmitted on the same line as the data XON XOFF can be enabled disabled separately for data received from the host by the printer printer sends XON XOFF and for data transmitted to the host from the printer host sends XON XOFF New Line Selects the character or characters transmitted from the printer to indicate a new line There are three options CR LF ASCII 13 10 dec default e LF ASCII 10 dec e CR ASCII 13 dec Receive Buffer The Receive buffer stores the input data before processing The size is 8192 bytes and cannot be changed Transmit Buffer The transmit buffer stores the input data before processing Default size is 8192 bytes and cannot be changed Feed Adjust Setup The Feedadjust part of the Setup Mode controls how much of the media is fed out or pulled back before and or after the actual printing These settings are global and will be effected regardless of which program is run gaps the ends of detection slots and the forward edges of black marks for detection all seen in relation to the feed direction Z Note The firmware uses the front edges of labels with Start Adjust The Start Adjust value is given as a pos
7. Batch Takeup Printhead Kit 203 or 300 dpi EasyCoder PD41 Printer User s Guide 81 Appendix E Options EasyLAN Ethernet Interface The EasyLAN Ethernet Interface kit adds network capability to your printer See Interfaces in Appendix D Parallel IEEE 1284 Interface This kit adds a parallel centronics port to your printer See the Interfaces in Appendix D Cutter Kit The Cutter is designed to cut off continuous paper based stock or liner between labels The paper cutter can be controlled using the instructions CUT CUT ON and CUT OFF in Fingerprint and Direct Protocol Internal Rewinder The Internal Rewinder and Batch Takeup kit is an optional device for peel off self strip operation which means that the labels are separated from the liner backing paper after printing and the liner is wound up on an internal hub It can also be used to roll up complete batches of label rolls The unit also includes a guide shaft See Chapter 2 Loading Media for instructions on how to load the media for peel off operation Printhead Kit The printer can be fitted with either a 203dpi or 300dpi printhead These printheads use different PCBs printed circuit board The printhead kit is thus available as a replacement kit printhead only or as a complete kit printhead plus PCB 82 EasyCoder PD41 Printer User s Guide Appendix E Options EasyCoder PD41 Printer User s Guide 83 fatermec Corpor
8. EasyCoder PD41 Printer User s Guide 5 Chapter 1 Getting Started Rear View Intake for external Side door media supply Machine labels EasyCoder PD41 Rear View Connectors Ethernet RJ 45 connector USB port MAC address label Serial RS 232 port Parallel IEEE 1284 port Compact Flash slot Power On Off switch AC power cord socket Rear view Connection sockets 6 EasyCoder PD41 Printer User s Guide Chapter 1 Getting Started Media Compartment Ink position lever Edge guide Media supply post Ribbon supply shaft Ribbon rewind shaft EasyCoder PD41 Media Compartment Print Mechanism Ribbon rod Label taken sensor 7J Printhead balance boxes Printhead Thermal printhead level EasyCoder PD41 Print Mechanism EasyCoder PD41 Printer User s Guide 7 Chapter 1 Getting Started Installing the Printer Plugging in the Printer 1 Make sure the Power Switch is turned off 2 Connect the power cable to the printer 3 Plug the power cable into your electrical outlet Connecting the Printer to your System The EasyCoder PD41 is fitted with a USB Type B connector for the USB interface port and one 9 pin D style subm
9. IEEE 1284 Interface cece ee 78 Interface cable o ooooooomoooo 78 EasyLAN Ethernet Interface 00000000 82 Parallel IEEE 1284 Interface ooooooooooomo o 82 Gutter it o ne cement eevee cee ge ees 82 Internal Rewinder 0 2 0 cee cece ee 82 Printhead Kit eL hed ne ea eO RES RR 82 vi EasyCoder PD41 Printer User s Guide Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions Be sure to read the EasyCoder PD41 Safety Instructions where the basic safety precautions regarding the operation of the PD41 are described and illustrated This section explains how to identify and understand warnings cautions and notes that are in this document You may also see icons that tell you when to follow ESD procedures practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment T A warning alerts you of an operating procedure Warning practice condition or statement that must be strictly observed to prevent equipment dama
10. Protocol programming language a slave protocol subset of Fingerprint the Intermec InterDriver and Intermec LabelShop The InterDriver allows you to print labels from standard MS Windows applications such as Microsoft Office Intermec LabelShop is a series of label design programs that work under MS Windows Other features such as a cutter and an internal rewinder are available as option kits Unpacking the Printer Unpack the printer and its accessories on a flat surface such as a table Unpack the Printer 1 Open the box and lift out the printer and included accessories 2 EasyCoder PD41 Printer User s Guide Chapter 1 Getting Started 2 Check that no visible damage has occured during transportation Keep the packing material in case you need to move or reship the printer 3 Check to make sure any options you ordered are included 4 In addition to the options you may have ordered the box should contain the following Intermec EasyCoder PD41 printer e Power supply adapter with either one power cord for 115V U S wall sockets or two different power cords for 230V European and 240V U K wall sockets USB cable Empty ribbon core for thermal transfer printing High Media Edge Guide Quick Start Guide APrinterCompanion CD containing software this and other related manuals If you find any damage has occured during transportation notify the carrier immediately If the delivery is missing parts
11. Remove the media and ribbon 3 Pull out the printhead lever and flip it counterclockwise a quarter of turn 26 EasyCoder PD41 Printer User s Guide Chapter 3 Maintaining the Printer 4 Use a cleaning card or a soft cotton swab moistened with isopropyl alcohol to dissolve any contamination on the line of heat emitting dots at the front bottom of the printhead 5 Wait 30 seconds and carefully rub off any contamination Repeat if necessary stuck labels or similar The printhead is delicate and can easily be damaged Never use any hard or sharp tools to peel away Caution 6 Allow the printhead to dry for a minute or more before loading a new supply of media and ribbon Internal Cleaning Regular cleaning of the printer s media compartment ensures smoother printing operation and avoids problems with media jams Use a soft cloth moistened with isopropyl alcohol to clean the inside of the printer Be sure to keep the following parts clean Drive roller and tear bar Media edge guides and media path e Label sensors a highly flammable moderately toxic and mildly irritating substance Isopropyl alcohol CH3 2CHOH CAS67 63 0 is Warning If there are stuck labels or adhesive residue from labels peel as much as possible with your fingers and then use isopropyl alcohol to dissolve the remaining adhesive External Cleaning Making sure to keep the printer clean externally will reduce the risk of du
12. Specifications This appendix illustrates the different media types the EasyCoder PD41 can operate with and states the allowed dimensions of the paper ribbon and rolls This appendix covers the following topics Media Roll Sizes e Paper Types and Sizes EasyCoder PD41 Printer User s Guide 53 Appendix B Media Specifications Media Roll Sizes The media roll must comply with the following dimensions Core diameter 38 to 76 2 mm 1 5 to 3 in Media roll dimensions Core Diameters 38 to 76 2 mm 1 5 to 3 inches Width Must not protrude outside the media Internal Roll Max diamater 212 mm 8 35 inches Max diameter with 190 mm 7 5 inches internal rewinder Max width 118 mm 4 65 inches Max width with cutter 114mm 4 49 inches Min width 25 mm 1 00 inches Thickness 60to250um 2 3 to 9 8 mils Thicker media may be used but print quality will be reduced the stiffness is also important and must be balanced against thickness to maintain print quality 54 EasyCoder PD41 Printer User s Guide Appendix B Media Specifications The media supply must not be exposed to sand dust grit etc Any hard particles no matter how small can damage the printhead Ribbon Size The core of the ribbon must be 25 2 25 6 mm 1 inch as the empty ribbon core included in the box The outer dimensions of the ribbon roll may be Max diameter 76 mm 2 99 inches Max width 110 mm 4 33 inches Min width 30 mm 1 18 inc
13. ds 10 2 Operating the Printer 11 Loading Media os as EA 12 Tear Off straight through Operation 12 Fear Off aaa id dd 12 Peel Off Self Strip Operation 15 Peel Off o ee serrer a eei 15 Loading Thermal Transfer Ribbon 18 Loading Ribbon 18 EasyCoder PD41 Printer User s Guide iii LED indicators and the Print Button 21 LED indicators AAA 21 Print Button is iea RR 22 3 Maintaining the Printer 25 General Maintenance Advice o on noso 0000eeeees 26 Printhead Cleaning sui one tee tag OE DRESD 26 Internal Cleaning o souse i e eee eee eee 27 External Cleaning 0 0 eee eee eee ees 27 4 Troubleshooting 29 Printer Operation Problems o ooooooomoooo oo 30 Print Quality Problems eee 31 Ready to Work Indicator 0 0 cee eee ee eee 32 Ready to Work LED Flashing or Off 32 Troubleshooting Adjustments 00000 32 Ribbon Wrinkling Adjustments 32 Clearing Media Jams lesse 33 Printhead Adjustments 00 34 Label Gap Sensor Adjustments 37 5 Setting up the Printer 39 The Printer Startup Sequencers esiosa deraa CEKA 40 Changing Configuration Settings 0 41 Using PrintSet4 o ooooooccoooococoooom m o 41 Using the Printers Home Page
14. is lower than 15 C 59 F decrease the print speed by 50 mm sec Start by choosing between two alternatives Direct Thermal printing option Thermal Transfer printing default set the Paper Type setup parameters PrintSet 4 includes a Print Quality Wizard that guides you through the process of improving printout quality Z Note It is highly recommended to use PrintSet 4 to Your choice will decide which parameters to enter next Direct Thermal Printing Label Constant range 50 to 115 Default 85 abel Factor range 10 to 50 Default 40 The following table gives initial recommendations for suitable settings 72 EasyCoder PD41 Printer User s Guide Appendix C Setup Parameters Direct Thermal Recommmended Settings Max Print Max Print Paper Label Label Speed 203 Speed 300 sensitivity Constant Factor dpi dpi Low 100 40 75 50 Standard 90 40 100 265 High 80 40 125 100 Ultra High 70 40 150 100 Use the above settings as initial settings and adjust the Label Constant if necessary Thermal Transfer printing Ribbon Constant range 50 to 115 Default 90 Ribbon Factor range 10 to 50 Default 25 e Label Offset range 50 to 50 Default 0 The following tables gives initial recommendations for suitable settings Thermal Transfer Recommended Settings Max Print Max Print Ribbon Ribbon Speed 203 Speed 300 Ribbon Constant Factor dpi dpi Wax 80 20 75 75 Hybrid 90 25 100 150 75 100 W
15. or enter the dump mode for troubleshooting purposes by using the printer testmodes Two testmodes are available Testmode and Extended Testmode Testmode Normal testmode is used to select the media type to print test labels and to enter dump mode Testmode is entered by pressing the Print button while switching the printer s power on This starts the Testmode which will go through a sequence of actions these can be controlled by pressing the Print button at the cue of different LED flash patterns The sequence of steps in testmode is shown in the tables below Testmode Activating Data Step Ready Error RtW Button Comment 1 1 Make sure the printhead lever is lowered Press and hold the Print button and switch the printer On Testmode is activated after 10 seconds p 1 1 1 LEDs flash fast one at a time Keep button pressed Testmode Selecting Media Type Data Step Ready Error RtW Button Comment 3 Release the button when LED corresponding to your media type flashes sa 0 Labels with gaps 3b 1 0 Ticket with mark 3c 1 0 Variable length strip 4 The printer will automatically perform a sensor calibration Testfeed according to your selection and will select thermal transfer printing if ribbons is installed otherwise direct thermal 42 EasyCoder PD41 Printer User s Guide Chapter 5 Setting up the Printer Testmode Printing Test Labels Data Step Ready Error RtW Button Comment 5 The printer
16. perforation to break the edge 60 EasyCoder PD41 Printer User s Guide gt DIRECTION Tickets with Gaps Appendix B Media Specifications EasyCoder PD41 Printer User s Guide 61 Appendix B Media Specifications Tickets with Black Mark a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches b Copy Length 8 dots mm 203 dpi Maximum 1270 mm 50 inches Minimum 6mm 0 2 inches 11 81 dots mm 300 dpi Maximum 558 8 mm 22 inches Minimum 6mm 0 2 inches This is the print length limit set by memory constraints c Detection Position Variable 0to57 mm 0 to 2 24 inches d Black Mark Width The detectable width of the black mark should be at least 5 0 mm 0 2 inches on either side of the Label Gap Sensor detection point e Black Mark Length Maximum 25 0 mm 0 98 inches Minimum 3mm 0 12 inches Common 5mm 0 2 inches f Black Mark Y Position It is recommended that you place the black mark as close to the front edge of ticket as possible and use a negative Stop Adjust value to control the media feed so the tickets can be properly torn off Paper Type Setup e Tickets with Mark 62 EasyCoder PD41 Printer User s Guide Appendix B Media Specifications Note Preprint that may interfere with the detection Z of the black mark should be avoided Note the black mark should be non reflective carbon Z black on a white or near white background Do not allow any p
17. two full turns or paper may not feed smoothly In such a case turn the screws counterclockwise completely and start over the adjustment INCU LOG WN Possible printouts due to ribbon wrinkling Clearing Media Jams Clearing Media Jam in Print mechanism 1 Switch off the power to the printer 2 Pull the printhead lever out and turn it counterclockwise to lift the printhead 3 Pull out the media from the print mechanism If the media has been wound up or is stuck on the platen roller carefully remove it by hand without using any sharp EasyCoder PD41 Printer User s Guide 33 Chapter 4 Troubleshooting tools that can damage the platen roller or printhead Avoid rotating the platen roller Take care to avoid causing the platen roller to rotate The electronic components may be damaged permanently Caution 4 Cut off any damaged or wrinkled part of the media 5 Check to see if there is any adhesive somewhere in the print mechanism If so follow the cleaning instructions in the section Internal Cleaning in Chapter 3 6 Reload the media as described in Chapter 2 7 Switch on the power 8 Readjust the media feed by pressing the Print button Printhead Adjustments A correctly adjusted printhead is crucial for obtaining optimal printout quality Adjusting Printhead Balance The printer is factory adjusted for full size media width When using media less than full width it is recommended that you adjust the posit
18. will be garbled Baud Rate The baud rate is the transmission speed in bits per second There are 10 options e 300 600 1200 e 2400 4800 9600 default e 19200 e 38400 57600 115200 66 EasyCoder PD41 Printer User s Guide Appendix C Setup Parameters Character Length The character length specifies the number of bits that will define a character Eight bits are recommended since that option allows more special characters and characters that are used exclusively in foreign languages Refer to the Intermec Fingerprint v10 X X Programmer Reference Manual for more information 7 Characters ASCII 000 to 127 decimal e 8 Characters ASCII 000 to 255 decimal Default Parity The parity decides how the firmware will check for transmission errors There are five options None default Even Odd Mark Space Stop Bits The number of stop bits specifies how many bits will define the end of a character There are two options e default 2 2 Flow Control RTS CTS is a protocol in which communication is controlled via currents through separate lines in a cable that are set either to HIGH or LOW By default this option is disabled CTS on the Printer is connected to RTS on the PC and vice versa CTS HIGH from the printer indicates that the unit is ready to receive data CTS LOW from the printer indicated that the receive buffer is full see XON XOFF In some computer programs
19. EasyCoder PD41 Printer User s Guide 49 Appendix A Technical Data Printer Specifications Printer Specifications Table Physical Dimensions Dimensions WxLxH 276 x 454 4 x 283 0 mm 10 85 x 17 9 x 11 2 inches Weight excl media 13 kg 28 7 pounds Power Supply Input Rating 100 240 VAC 3 1 A 50 60 Hz Power Consumption Stand by 12W e Normal operation printing 80W Peak 250W Printing Print Technique Direct Thermal Thermal Transfer Printhead Resolutions 8 dots mm 203 2 dpi or 11 81 dots mm 300dpi Print Speed 8 dots mm 203 dpi 50 8 to 152 4 mm sec 2 to 6 in sec 11 8 dots mm 300dpi 50 8 to 101 6 mm sec 2 to 4 in sec Print Width Max 8 dots mm 203 dpi 104 mm 4 09 in 11 8 dots mm 300dpi 105 7 mm 4 16 in Print Length Max 8 dots mm 203 dpi 1270 mm 50 in 11 8 dots mm 300dpi 558 2 mm 22 in Modes of Operation Tear Off Straight Yes through Cut off Option with cutter Peel Off self strip Option with internal rewinder Firmware Operating System Fingerprint v10 0 X Includes Direct Protocol Smooth Fonts TrueType and TrueDoc fonts 50 EasyCoder PD41 Printer User s Guide Appendix A Technical Data Printer Specifications Table Resident scaleable fonts 15 Character Sets Resident Bar Codes Environment Operating temperature Storage temperature Operating Humidity Storage Humidity Media Media width Media Roll diameter Internal Rewinder diameter
20. Intermec Val User s Guide Lo EasyCoder PD41 Printer Intermec Technologies Corporation Corporate Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation 2005 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand Arci Tech CrossBar Data Collection Browser dcBrowser Duratherm EasyADC EasyCoder EasyLAN Enterprise Wireless LAN EZBuilder Fingerprint i gistics INCA under license InterDriver Intermec Printer Network Manager IRL JANUS LabelShop Mobile Framework MobileLAN Nor Ware Pen Key Precision Print PrintSet Ready to Work RoutePower SmartSystems TE 2000 Trakker Antares and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial fashion
21. PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product Telephone Support These services are available from Intermec Technologies Corporation In the USA and Canada call 1 800 755 5505 and Services Description choose this option Factory Repair Request a return authorization 1 and On site number for authorized service Repair center repair or request an on site repair technician Technical Get technical support on your 2 Support Intermec product Service Inquire about an existing 3 Contract Status contract renew a contract or ask invoicing questions viii EasyCoder PD41 Printer User s Guide Before You Begin In the USA and Canada call 1 800 755 5505 and Services Description choose this option Schedule Site Schedule a site survey or 4 Surveys or request a product or system Installations installation Ordering Talk to sales administration 5 Products place an order or check the status of your order Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact Who Should Read This Manual This Users Guide is for the person who is responsible for in
22. RTS Request to send VD 0 APJ KRW NH KF 76 EasyCoder PD41 Printer User s Guide Appendix D Interfaces USB Interface The printer supports USB v1 1 also called USB 2 0 full speed To use the USB interface to print from a PC you need to have the Intermec USB printer driver installed on your PC You will find this driver InterDriver on the Printer Companion CD along with installation instructions The printer is a so called self powered device We recommend that you only connect one printer to each USB port on the host either directly or via a hub Other devices like a keyboard and a mouse can be connected to the same hub If you need more than one Intermec USB printer to a host you should use different USB ports The USB cable included with the EasyCoder PD41 has a USB Type A connector on one end to connect to a PC and a USB TypeB connector to connect to the printer There is no communication setup for the USB port USB Type B connector connects to printer EasyCoder PD41 Printer User s Guide 77 Appendix D Interfaces EasyLAN Ethernet Interface The EasyLAN Ethernet interface has an RJ 45 socket for use with a standard RJ 45 cable The interface supports 10 100 Mbps Fast Ethernet LOBASE T 100BASE TX and is fully compliant to the IEEE 802 3u standard The network card MAC adress can be found on the label below the socket Network status LEDs S m m SVs 3 Ethernet RJ 45 m f Ethernet RJ 45
23. W Button Comment 7c 1 1 LEDs flash once per second 1 Tap the Print button to start Dumpmode The printer will autohunt the communucation ports Tap the button to exit Press gt 1 second to save dumpmode info 1 1 Leds flash once per second Press button and hold it to exit this function and return to Step 6 EasyCoder PD41 Printer User s Guide 45 Chapter 5 Setting up the Printer Extended Testmode 7d Factory Default Function Data Step Ready Error RtW Button Comment 7d 1 LEDs flash once per second Lift the printhead tap the Print button and lower the printhead LEDs will flash Tap the button Printer will start resetting to factory defaults This is indicated by scrolling LEDs 1 LED flashes once per second indicating factory default reset is done Press the button gt 1 second to perform testfeed When done printer will be ready for use out of Testfeed mode Extended Testmode 7e Exit Data Step Ready Error RtW Button Comment Te 1 1 1 1 LEDs flash once per second 1 Tap the Print button to exit Extended Testmode The LEDs flash rapidly and printer is ready for use 46 EasyCoder PD41 Printer User s Guide Chapter 5 Setting up the Printer Upgrading Firmware The www intermec com web site contains the latest software that you can download for free To download firmware updates 1 Visit the Intermec web site at www intermec com 2 Click Service amp Support gt Downloads 3 I
24. and to the benefit of the trademark owner with no intention of infringement There are U S and foreign patents pending Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries ii EasyCoder PD41 Printer User s Guide Contents Before You Begin eese vii Safety Information 0 00 eee eee vii Global Services and Support viii Warranty Information viii Web Support 00 000 viii Telephone Support viii Who Should Read This Manual ix Related Documents 0 oooococooocccoocc coo ix 1 Getting Started 1 Description of EasyCoder PD41l o ooooooommmo o 2 Unpacking the Printer oooooo oooooo o 2 Product Identification ooooooooo 4 Front View ui ie epe eie e ble HERR ea tore 4 Controls and Indicators 5 Rear VIeWa su a da 6 COnnettors cocoa ool di da A DERE 6 Media Compartment oooocooocccrorco o 7 Print Mechanism eoero eara a e aea 7 Installing the Printer 8 Connecting the Printer to your System 8 Connecting the Printer through the USB interface 1 0 0 cece ee ees 9 Connecting the Printer to a Network 9 Connecting the Printer through the Serial Pou a 9 Connecting the Printer through the Parallel POE ce O ee EIE s 10 Printing a Test Label seus eR
25. anion CD to correct the network settings Alternatively set up a terminal connection through the serial interface and use the Fingerprint SETUP command See Chapter 5 Configuring Setup or refer to the Intermec Fingerprint v10 X X Programmers Reference Manual The network connection can be used either with LabelShop or the Intermec InterDriver It can also be used to directly send commands to the printer through a terminal connection such as one established through the Windows HyperTerminal program In this case it utilizes the Raw TCP protocol through port 9100 Connecting the Printer through the Serial Port The serial connection can be used either with LabelShop or the Intermec InterDriver It can also be used to directly send commands to the printer through a terminal connection such as one established through the Windows HyperTerminal program The printers default serial communication settings are baud rate 9600 8 data bits no parity 1 stop bit and no flow control See Appendix C Setup parameters for more information EasyCoder PD41 Printer User s Guide 9 Chapter 1 Getting Started Connecting the Printer through the Parallel Port Use the parallel interface also referred to as centronics with Intermec LabelShop or the Intermec InterDriver The parallel port supports Windows plug n play and additional status reporting through IEEE 1284 nibble ID mode Printing a Test Label In order to verify tha
26. ate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com EasyCoder PD41 Printer User s Guide P N 1 960652 00
27. ax Resin Resin 100 30 150 100 The receiving material has been excluded from this table since the ribbon has the largest impact for heat settings for thermal transfer settings Use the above settings as initial values and adjust the Ribbon Constant if necessary EasyCoder PD41 Printer User s Guide 73 Appendix C Setup Parameters Contrast Use the contrast parameter to make minor adjustments of the blackness of the printout for example to adapt the printer to variations in quality between different batches of the same media The options are values between 10 to 10 in steps of 2 Default value is 096 The contrast is reset to the default value whenever a new paper type is specified regardless which method has been used Testfeed The Testfeed is a read only parameter that indicates internal parameters for the Label Stop Sensor These are automatically set when running a Testfeed by pressing Print button more than one second It is very important to run a testfeed when switching from one media type to another Testfeed Mode In certain unusual cases a Testfeed may have been unable to succesfully identify gaps or marks in the media It is thus possible to set the Testfeed Mode to Slow to allow the Label Stop Sensor to more easily identify media gaps marks The options are Slow and Fast default LEN Slow Mode When the Testfeed Mode is set to slow the printer will sample the media length plus 10mm You can chang
28. chapter you avoid common problems and increase the lifetime of your printer This chapter covers the following topics General Maintenance Advice e Printhead Cleaning Internal Cleaning External Cleaning EasyCoder PD41 Printer User s Guide 25 Chapter 3 Maintaining the Printer General Maintenance Advice In order to attain optimal productivity and a long life for your EasyCoder PD41 it is recommended that you regularly inspect the printer and its operation environment to ensure the printer is operated correctly Read the EasyCoder PD41 Safety Instructions for basic operational safety requirements Keep the printer in a dry area away from larger electrical motors welders and similar which might affect printer operation Clean you printer regularly as described in the procedures below in order to maintain the quality of your labels and extend the life of your printer printer Always unplug the power cord before cleaning the Warning Printhead Cleaning Cleaning the printhead on a regular basis is important for the life of the printhead and to maintain high printout quality You should clean the printhead using cleaning cards or a cotton swab moistened with isopropyl alcohol preferably each time you load a new supply of transfer ribbon flammable moderately toxic and mildly irritating substance Isopropyl alcohol CH3 2CHOH is a highly Warning Cleaning the printhead 1 Open the side door 2
29. dia load it through the rear intake and route the media the same way as a media roll e a El Reset the label feed guide and the printhead lever 10 Close the side door Press the Print button to advance the media 14 EasyCoder PD41 Printer User s Guide Chapter 2 Operating the Printer Peel Off Self Strip Operation This section describes the case when self adhesive labels are separated from the liner immediately after printing The same procedure is followed when installing media for Batch Takeup with the difference that both label and liner is rewound and the label taken sensor is not used These modes of operation require an optional internal rewinder unit see Appendix E Options This is also known as self strip operation The label taken sensor can hold the printing of the next label in a batch until the present label has been removed Only self adhesive labels with liner can be used in peel off operation Peel Off Remove the front cover Open the cover mount the media roll and route the media through the media feed rods EasyCoder PD41 Printer User s Guide 15 Chapter 2 Operating the Printer Peel Off continued 3 4 Route the liner through the print mechanism and back as shown above Wrap the liner on the liner takeup roll and lock it in place
30. dicators The four LED indicators will be turned on off or flash depending on which state the printer is in The Power LED will always be lit for all states except Power Off The blue Ready to Work LED shows the operational status of the printer In simple terms it is lit when the printer is operational When the Ready to Work indicator is turned off or flashes it indicates that the printer is not fully operational There are a number of conditions that can cause this behaviour refer to Chapter 4 Troubleshooting for a detailed explanation It can also flash when in Testmode or Extended Testmode see Running Testmode in Chapter 5 The red Error LED will be lit or flash when an error condition has occured This will also cause the Ready to Work LED to flash or turn off EasyCoder PD41 Printer User s Guide 21 Chapter 2 Operating the Printer The green Ready Data indicator will be turned on off or flash depending on the printer s current state The behavior of the green Data Ready and red Error LEDs is shown in the table below Ready Data and Error LED behavior State Ready Data Error Power Off Off Off Upgrading LEDs turned on one after the other Testmode See Chapter 5 for description Extended Testmode See Chapter 5 for description PUP On Off Idle On Flash Off Application running On Off Printing On Flash Off Printing wait for LTS Quick flashes Off Paused Flash Off Error Off On Flash4 Footnot
31. e the sample length by specifying the number of dots in LEN Slow Mode the minimum being the number of dots corresponding to 10mm The default media length plus 10mm is specified by the value 0 Print Definitions Print Speed The Print Speed is specified in mm second Allowed values are 50 150 mm s 2 6 ips for the 203dpi printhead and 50 100 mm s 2 4 ips for the 300 dpi printhead Default is 100 mm s 4 ips and 75 mm s 3 ips for 203 and 300 dpi printheads respectively 74 EasyCoder PD41 Printer User s Guide D Interfaces This appendix describes the default interfaces as well as the optional kits that add functionality to your EasyCoder PD41 This appendix covers the following topics e RS 232 Serial Interface USB Interface e EasyLAN Ethernet Interface Option e Parallel IEEE 1284 Interface Option EasyCoder PD41 Printer User s Guide 75 Appendix D Interfaces RS 232 Serial Interface Protocol Default Setup Baud rate 9600 Character length 8 bits Parity None Stop bits 1 Handshaking XON XOFF and RTS CTS To change the Serial settings see Chapter 5 Configuring Setup Interface cable The computer end of the cable depends on the computer model The printer end is a DB 9pin plug as shown below ISR SONO RS 232 DB9 pins Signals on the printer s serial port DB 9 Signal Meaning External 5V DC Max 500mA TXD Transmit data RXD Receive data GND Ground CTS Clear to send
32. eding out a whole roll of media due to sensor malfunction By setting up the X start the Width and the Length you will create a print window inside which printing can be performed Any object or field extending outside the print window in any direction will either be clipped or cause an error condition Error 1003 Field out of label see Intermec Fingerprint v10 xx Programmers Reference Manual 70 EasyCoder PD41 Printer User s Guide Appendix C Setup Parameters 14 mm 0 55 in max 104 0 mm 4 095 in 5 WINDOW 1 1 1 1 1 1 1 1 Length PRINT 1 1 1 1 1 1 Pas 1 Origin Dot line 1 i on printhead sopo000000 wamasai NI X start Width 1 832 dots FEED Dot 0 DIRECTION Dot 831 lt 25 118 mm 1 4 65 in Print Window 8 dots mm standard printhead Media Type The Media Type parameter controls how the label stop sensor LSS and the media feed work There are five media type options see also Appendix B Media Specifications e Label w gaps is used for adhesive labels mounted on liner Ticket w mark is used for labels tickets or continuous stock provided with black marks at the back Ticket w gaps is used for tickets and tags with detection slits Fix length strip is used for continuous stock where the length of the print window decides the length of media to be fed ou
33. erforations to break the edge of the media as this may cause the media to split and jam the printer a gt TICKETS WITH MARKS esa FEED DIRECTION Tickets with Black Mark EasyCoder PD41 Printer User s Guide 63 Appendix B Media Specifications 64 EasyCoder PD41 Printer User s Guide Setup Parameters This appendix lists all of the setup parameters that you can configure to fit your operating environment This appendix covers the following topics e Setup Description Serial Communication Setup e Feed Adjust Setup Media Setup Print Definitions Setup EasyCoder PD41 Printer User s Guide 65 Appendix C Setup Parameters Setup Description The printer s Setup parameters are used to set the printer s operational behavior Chapter 5 Configuring Settings explains how to set or change the parameters and this is also explained in the Fingerprint v10 X X Programmer Reference Manual under the SETUP command Serial Communication Setup The serial communication parameters control the communication between the printer and the connected computer or other devices on the standard serial port referred to as uart1 For the serial communication channel uart1 the following parameters can be set Make sure they match the setup of the connected device or vice versa If the setup of the printer and the setup of the host do not match the response from the printer to host
34. es This is the print length limit set by memory constraints P g y y e Label Gap Maximum 26 0 mm 1 02 inches Minimum 1 2 mm 0 05 inches Recommended 3 0 mm 0 12 inches The Label Gap sensor must be able to detect the front edges of the labels It can be moved 0 to 57 mm 0 to 2 24 inches from the inner edge of the media Paper Type Setup e Labels with Gaps 58 EasyCoder PD41 Printer User s Guide Appendix B Media Specifications SELF ADHESIVE LABELS 74 7 E b k t b FEED DIRECTION Self adhesive Labels EasyCoder PD41 Printer User s Guide 59 Appendix B Media Specifications Tickets with Gaps a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches b Copy Length 8 dots mm 203 dpi Maximum 1270 mm 50 inches Minimum 6mm 0 2 inches 11 81 dots mm 300 dpi Maximum 558 8 mm 22 inches Minimum 6mm 0 2 inches This is the print length limit set by memory constraints c Detection Position Variable 0to57 mm 0 to 2 24 inches d Detection Slit Length The length of the detection slit excluding corner radius must be minimum 2 5 mm 0 10 inches on either side of the detection position e Detection Slit Height Maximum 26 0 mm 1 02 inches Minimum 1 2 mm 0 05 inches Recommended 3 0 mm 0 12 inches Paper Type Setup Tickets with Gaps of the media as this may cause the media to split and jam the printer Z Note Do not allow any
35. es on flashing LED behavior 1 Flashing with 50 duty ctycle 0 8 second period when receiving data synchronized with Ready to Work LED Two fast flashes 1 6 second period Flashing with 5096 duty cycle 0 8 second period not sycnhronized with Ready to Work LED 4 Error LED will be lit for Out of Paper Out of Ribbon Head Lifted Cutter Error and Testfeed not Done conditions Will flash as 2 when thermal printhead is too hot Will flash as 3 for other error conditions caught by the Direct Protocol error handler Print Button The Print button has different functionality depending on the printers state Different actions can be specified by pressing the button less than and more than one second respectively 22 EasyCoder PD41 Printer User s Guide Chapter 2 Operating the Printer Print Button function State Button pressed lt 1s Button pressed gt 1s Power Off No action Upgrading No action Testmode See Running Testmode in Chapter 5 Extended See Running Testmode in Chapter 5 Testmode Idle Formfeed Printfeed Application Defined by application running Printing Pause print job Paused Continue print job Cancel print job Error See Chapter 4 Troubleshooting EasyCoder PD41 Printer User s Guide 23 Chapter 2 Operating the Printer 24 EasyCoder PD41 Printer User s Guide Maintaining the Printer This chapter explains basic maintenance of the printer By following the instructions in this
36. ferent error conditions Normally this is due to an IP link error where the printer has a network card but has not yet received an IP number Other causes may be that the printhead is lifted or the media is loaded incorrectly The Ready to Work LED will be turned off if the printhead temperature is too high An error diagnosis can be obtained with the command SYSHEALTHS Enter the line PRINT SYSHEALTH through a terminal connection to receive the printers Ready to Work status Troubleshooting Adjustments This section describes in detail some of the solutions mentioned in the Troubleshooting tables above Ribbon Wrinkling Adjustments The follwing two procedures can solve ribbon wrinkling problems Ribbon Tension Adjustment 1 Push the knob on the ribbon supply hub 2 Rotate it clockwise to increase breaking force or counterclockwise to decrease breaking force Ribbon tension adjustment 32 EasyCoder PD41 Printer User s Guide Chapter 4 Troubleshooting Ribbon Shield Adjustment The ribbon shield mechanism is located on the thermal printhead It has two adjustable screws A and B as shown below SS P Ss Ribbon shield adjustment screws If the label printout matches Test label A turn screw A clockwise If the printout matches Test label B turn screw B clockwise Turn the screw half a circle and perform a new test printing Continue until you achieve a smooth printout quality Screw adjustment must not exceed
37. flash All 3 LEDs flash rapidly four times Extended Testmode is activated Release button to continue Extended Testmode Selecting Function Data Step Ready Error RtW Button Comment 3 flash flash flash O0 LEDs flash fast four times in four second intervals flash Lower the printhead 5 1 Press the Print button and hold 6 Release the button when LED combination corresponding to your choice of function flashes Then see corresponding function table below Ta 0 0 1 Test Label function 7b 0 1 0 Testfeed Mode Slow function 7c 0 1 1 Dump mode function 7d 1 0 0 Factory default function 7e 1 1 1 Exit Extended Testmode The functions 7a 7e are described on the next page 44 EasyCoder PD41 Printer User s Guide Chapter 5 Setting up the Printer Extended Testmode 7a Test Label Function Data Step Ready Error RtW Button Comment 7a 1 LED flashes once per second 1 Tap the Print button once for each of 7test labels Press Print button and hold it to exit Test Label function and return to Step 6 Extended Testmode 7b Testfeed Mode Slow Function Data Step Ready Error RtW Button Comment 7b 1 LEDs flash once per second 1 Tap the Print button to start Testfeed Mode slow Test label is printed 1 LED flashes once per second Press Print button and hold it to exit Testfeed Mode Slow function and return to step 6 Extended Testmode 7c Dumpmode Function Data Step Ready Error Rt
38. ge or destruction or corruption or loss of data l A caution alerts you to an operating procedure Caution This icon appears at the beginning of any procedure in this manual that could cause you to A touch components such as printed circuit boards Follow Sp that are susceptible to damage from electrostatic Procedures discharge ESD When you see this icon you must follow standard ESD guidelines to avoid damaging the equipment you are servicing topic or contain special instructions for handling a particular condition or set of circumstances Z Note Notes either provide extra information about a EasyCoder PD41 Printer User s Guide vii Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service amp Support The Intermec Global Sales amp Service page appears From the Service amp Support menu move your pointer over Support and then click Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in
39. hes EasyCoder PD41 Printer User s Guide 55 Appendix B Media Specifications Paper Types and Sizes Non Adhesive Strip a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches Paper Type Setup e Variable length strip Fixed length strip NON ADHESIVE STRIP PMWAA Y _Y gt Www Non adhesive strip 56 EasyCoder PD41 Printer User s Guide Appendix B Media Specifications Self Adhesive Strip a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches b Liner The liner must extend evenly on both sides and not more than a total of 1 6 mm 0 06 inches outside the face material c Media Width excluding liner Maximum 116 4 mm 4 58 inches Minimum 23 8 mm 0 94 inches Paper Type Setup e Variable length strip Fixed length strip SELF ADHESIVE STRIP Self adhesive strip EasyCoder PD41 Printer User s Guide 57 Appendix B Media Specifications Self Adhesive Labels a Media Width Maximum 118 0 mm 4 65 inches Minimum 25 0 mm 1 00 inches b Liner The liner must extend evenly on both sides and not more than a total of 1 6 mm 0 06 inches outside the face material c Label Width excluding liner Maximum 116 4 mm 4 58 inches Minimum 23 8 mm 0 94 inches d Label Length 8 dots mm 203 dpi Maximum 1270 mm 50 inches Minimum 6 mm 0 2 inches 11 81 dots mm 300 dpi Maximum 558 8 mm 22 inches Minimum 6 mm 0 2 inch
40. ing Media LED indicators and the Print button EasyCoder PD41 Printer User s Guide 11 Chapter 2 Operating the Printer Loading Media The EasyCoder PD41 can print on labels tickets tags and continuous stock in various formats Tear Off straight through Operation This section describes the case when media is torn off manually against the printers tear bar This method is also known as straight through printing Different sorts of media can be used in Tear Off operation Non adhesive continuous stock e Self adhesive continuous stock with liner e Self adhesive labels with liner Tickets with gaps with or without perforations Tickets with black marks with or without perforations Tear Off Open the side door Pull out the printhead lever and turn it counterclockwise 12 EasyCoder PD41 Printer User s Guide Tear Off continued Chapter 2 Operating the Printer Lock the position of the media roll with the media edge guide Lift the label feed guide Load a media roll onto the media supply hub pushing it all the way in 5 6 Guide the media through the rods EasyCoder PD41 Printer User s Guide 13 Chapter 2 Operating the Printer Tear Off continued Route the media through the print mechanism If using fan fold me
41. iniature DB9 socket for the RS 232 serial interface port In addition to this the printer is depending on configuration fitted with a 36 pin Centronics socket for the parallel IEEE 1284 port and or an RJ 45 socket for the Ethernet network connection Information on the socket and connector types can be found in Appendix D Interfaces 8 EasyCoder PD41 Printer User s Guide Chapter 1 Getting Started Connecting the Printer through the USB interface In order to use the USB connection you need to install the Intermec InterDriver software on your computer This can be found on the PrinterCompanion CD along with instructions on how to install it The USB interface is not suitable for terminal connections and thus not for programming Connecting the Printer to a Network The printer is set to automatically receive an IP number from the network DHCP The blue Ready to Work LED is lit steadily if the printer has been succesfully connected to the network The IP number will be printed on the test label see next section on how to print test labels which can be used to check the printer s settings on the printer home page This is accessed by entering the printer s IP number in the adress field of your web browser for example http 255 255 255 001 If your network does not assign IP numbers automatically or the Ready to Work indicator is flashing to indicate a network error you can use PrintSet 4 found on the Printer Comp
42. ion of the printhead balance boxes in order for the printhead to be equally pressured against full media width Printhead balance might be poorly adjusted if the printout is weaker on one side of the media path To adjust the printhead pressure follow these steps 1 Open the side door 2 If transfer ribbon has been installed remove it 3 Lift the printhead by pulling the printhead lever out and flipping it a quarter of a turn counterclockwise 4 Move the balance box on the right side outer top the right outward for wider media and inwards to the left for narrower media 34 EasyCoder PD41 Printer User s Guide Chapter 4 Troubleshooting Balance box 5 Engage the printhead and load the ribbon 6 Test and readjust if necessary Tip Use direct thermal media to avoid loading and unloading of ribbon multiple times Adjusting Printhead Pressure The pressure of the thermal printhead against the platen roller is factory adjusted However if the printing is weaker on one side of the media or if the thermal transfer ribbon starts to crease indicated by unprinted white streaks along the media feed direction it may be necessary to readjust the printhead pressure the to move the outer balance box as described in i Note Before readjusting the printhead pressure try Adjusting Printhead Balance procedure 1 Open the side door 2 Remove the ribbon 3 Lift the printhead by pulling the printhead lever out and fl
43. ipping it a quarter of a turn counterclockwise 4 Use a straight slot screwdriver to turn the screw at the top of the balance boxes clockwise to increase the pressure or counterclockwise to decrease the pressure EasyCoder PD41 Printer User s Guide 35 Chapter 4 Troubleshooting 5 Engage the printhead and load the ribbon 6 Test and readjust if necessary Tip Use direct thermal media to avoid loading and unloading of ribbon multiple times Adjusting Printhead Dot Line When using thick or stiff media the printhead needs to be moved forward so the dot line is aligned precisely with the top of the platen roller They must of course be perfectly parallel as well 1 Open the side door 2 Remove the ribbon and engage the printhead 3 Use a straight slot screwdriver to turn the two screws at the top of the printhead bracket counterclockwise a single turn 0 ij 4 Lift the printhead by pulling the printhead lever and flipping it counterclockwise a quarter of a turn 5 Carefully turn both screws at the front of the printhead clockwise a quarter of a turn at a time a full turn corresponds to 0 55 mm which is a lot Make sure to make identical adjustments on both screws If you are unsure 36 EasyCoder PD41 Printer User s Guide Chapter 4 Troubleshooting tighten both screws completely by turning them counterclockwise as far as they go and start over Sy 3 Roy DN i
44. itive or negative number of dots Default value is 0 which places the origin a certain distance back from the forward edge of the copy e A positive start adjustment means that the specified length of media will be fed out before the printing starts Thus the 68 EasyCoder PD41 Printer User s Guide Appendix C Setup Parameters origin is moved further back from the forward edge of the copy e A negative start adjustment means that the specified length of media will be pulled back before the printing starts Thus the origin is moved towards the forward edge of the copy Stop Adjust The Stop Adjust value is given as a positive or negative number of dots Default value is 0 which stops the media feed in a position suitable for tear off operation A positive stop adjustment means that the normal media feed after the printing is completed will be increased by the specified value e A negative stop adjustment means that the normal media feed after the printing is completed will be decreased by the specified value Media Setup The media parameters tell the firmware the characteristics of the media that will be used so that the printout will be positioned correctly and attain the highest possible quality Media Size The size of the printable area is defined by three parameters X Start Width and Length X Start Specifies the position of the origin along the dots on the printhead The default X start value preve
45. le state You can thus control the printer s behavior after startup by creating an autoexec bat file and saving it on a memory card or in the printer s permanent memory device c writing an application name in the APPLICATION name or choosing to go into Testmode It is recommended to start custom applications by writing the name of the desired program ProgramName PRG in the APPLICATION file in c See the Intermec Fingerprint v10 0 0 Programmers Reference Manual to learn how to edit and save a file to the printer Starting a custom application can also be done by creating a startup file autoexec bat which will execute on startup This file must contain Fingerprint commands that are interpreted immediately Normal commands are LOAD and RUN See the Intermec Fingerprint v10 0 0 Programmers Reference Manual to learn how to create and save such a file to the printer The process of entering and using Testmode and Extended Testmode is described later in this chapter 40 EasyCoder PD41 Printer User s Guide Chapter 5 Setting up the Printer Changing Configuration Settings The complete list of setup options can be found in Appendix C Depending on the communication method you use with your printer you can set configuration settings with different methods Using PrintSet 4 The recommended way to set your printer s configuration is to use the included PrintSet 4 program PrintSet 4 can communicate wi
46. media path e Printout is not in desired position Check the media settings Constant Factor and Contrast Check if printhead needs cleaning Check printhead pressure Check printhead dotline position Check if media is placed upside down Ensure that the ink side of the ribbon faces the media Select the correct media type direct thermal or thermal transfer printing Check that the printhead is correctly connected to the print mechanism Check printhead balance See later in this chapter Check if printhead needs cleaning Check that the ribbon does not wrinkle and follow instructions on ribbon adjustments in this chapter Check printhead balance Check printhead pressure Check for errors in printing software application Check if label gap sensor is disturbed by media dust or ribbon Check the lateral position of label gap sensor Check the edge guide and media guide Check the media insufficient transparency interfering preprint lines in black mark operation etc Check if platen roller needs cleaning or replacement EasyCoder PD41 Printer User s Guide 31 Chapter 4 Troubleshooting Ready to Work Indicator The blue Ready to Work LED is lit when the printer is operational It can be turned off or flash in case something is not working as expected Ready to Work LED Flashing or Off The Ready to Work indicator is set to flash when the printer is receiving data as well as under several dif
47. n the Select a Product field choose the EasyCoder PD41 and you will be presented with the latest software available 4 Download the latest firmware version to your computer 5 Extract the zip file to a folder on your computer Normally three versions of the firmware are included with the following differences and naming convention No suffix Normal firmware upgrade FD suffix Firmware upgrade resetting Factory Default Only applicable when upgrading through a Compact Flash card e NU suffix Boots with new firmware yet printer returns to previous firmware version on reboot No Upgrade Only applicable when upgrading through a Compact Flash card To upgrade the downloaded firmware to your printer use any one of the following methods Use PrintSet 4 and follow the firmware upgrade procedure e Ifyou have a network connection browse to the printer s home page see Chapter 2 Network connection and select Maintenance Upload the firmware file e Copy the firmware binary file to a CompactFlash card Turn the printer off insert the card into the printer s CompactFlash socket and switch on the printer The printer will be upgraded automatically EasyCoder PD41 Printer User s Guide 47 Chapter 5 Setting up the Printer 48 EasyCoder PD41 Printer User s Guide A Technical Data This Appendix lists technical specifications for the EasyCoder PD41 The appendix contains Table of Printer Specifications
48. nter User s Guide Loading Ribbon continued Chapter 2 Operating the Printer Push the ribbon roll onto the right ribbon hub and the empty ribbon core on the left hub 4a In case you are using ink out ribbon route the ribbon as shown here 4b In case you are using ink in ribbon route the ribbon as shown in this figure Move the ink position lever to the left for ink out ribbon and to the right for ink in ribbon EasyCoder PD41 Printer User s Guide 19 Chapter 2 Operating the Printer Loading Ribbon continued 6 Reset the printhead lever to its original position Close the side door 20 EasyCoder PD41 Printer User s Guide Chapter 2 Operating the Printer LED indicators and the Print Button The PD41 printer can be in the following states which indicate its current mode of operation PD41 Printer States State Explanation Power Off Upgrading Firmware is being upgraded TestMode See Chapter 5 for description Extended TestMode See Chapter 5 for description PUP Power UP starting up Idle Application running Printing Printing wait for LTS Waiting for label taken sensor to indicate that label has been taken Paused Paused during print job Error Error state LED in
49. nts printing outside the labels when the liner is slightly wider than the labels If you want to maximize the print width reset the X start value to its default 0 By increasing the value for the X start parameter the origin will be moved outwards away from the inner edge of the media path In other words the larger X start value the wider inner margin and the less available print width EasyCoder PD41 Printer User s Guide 69 Appendix C Setup Parameters Width Specifies the width of the printable area in number of dots from the origin Thus the sum of the X start and width values gives the outer margin of the printable area The width should be set to prevent printing outside the media which may harm the printhead Length Specifies the length of the printable area in number of dots from the origin along the Y coordinate and allocates memory space for two identical image buffers in the printer s temporary memory The size of each buffer can be calculated using this formula Buffer size bits Print length in dots x Printhead width in dots The length setup also decides the amount of media feed when using fix length strip e The length setup creates an emergency stop which works when the printer is set up for Label w gaps Ticket w mark or Ticket w gaps If the label stop sensor has not detected a gap or mark within 150 of the set length the media feed is automatically stopped to avoid fe
50. oder PD41 and explains how to get your new printer connected to your system and print a test label The chapter covers the following topics Description of the EasyCoder PD41 e Installing the Printer EasyCoder PD41 Printer User s Guide 1 Chapter 1 Getting Started Description of EasyCoder PD41 The EasyCoder PD41 printer is a dependable and versatile printer suitable for medium duty applications in manufacturing transportation and warehouse environments It has all metal chassis and covers proven printing mechanics and powerful electronics providing sturdiness performance and reliability The EasyCoder PD41 can print demanding crisp variable data labels continuously at 150 millimeters per second mm s or 6 inches per second ips It takes industry standard 213mm 8 35 in label rolls and 450 meters 18000 inches of ribbon The printer accepts a wide range of paper types with different thicknesses as well as both ink in and ink out ribbon The EasyCoder PD41 offers versatile connectivity through serial and USB interfaces It is also equipped with Parallel IEEE 1284 and or EasyLan Ethernet interfaces depending on the chosen configuration The EasyCoder PD41 supports the unique and flexible Intermec Fingerprint language which allows the user or third party developer to create custom made application programs and label formats in a BASIC like environment The printer is also designed to work with the Intermec Direct
51. or is otherwise incorrect report it to the distributor EasyCoder PD41 Power cable UsBcable Printer Empty Companion CD ribbon core Ose EasyCoder PD41 Printer User s Guide 3 Chapter 1 Getting Started on the human body clothing or other surfaces can damage or destroy the printhead or electronic components used in this printer Avoid touching the electrical connectors while unpacking and setting up the printer The discharge of electrostatic energy accumulated Caution Product Identification The machine and serial number labels are attached to the printer s rear plate and contain information on type model and serial number as well as AC voltage and frequency Front View Side door EasyCoder PD41 Front view 4 EasyCoder PD41 Printer User s Guide Chapter 1 Getting Started Controls and Indicators Front panel LEDs and Print button The blue button on the front panel is the Print button which also functions as a control button in Testmode The significance of each of the four LEDs surrounding the Print button is described in the table below A more complete description of the LEDs can be found in Chapter 2 Control LEDs LED name Power Ready Data Error Ready to Work Light Color Symbol Function Green 9 Power indicator Green Printer ready Red Error indicator Blue Intermec Ready to Work G indicator
52. r s Guide 5 Setting up the Printer The EasyCoder PD41 has many settings that control printer operation communication settings media types and more This chapter describes the printer s startup sequence and explains how to set or change setup parameters It also includes a description of the two Testmodes available and a guide on firmware upgrading This chapter covers the following topics The Printer Startup Sequence Changing Configuration Settings Running Testmode e Upgrading Firmware EasyCoder PD41 Printer User s Guide 39 Chapter 5 Setting up the Printer The Printer Startup Sequence When switched on the printer will go through a sequence of steps in order to decide what settings should be set and what application if any should be started Printer Startup Sequence 1 Check for firmware binary on CompactFlash card If so upgrade firmware version than one installed in the printer the printer s firmware will be downgraded Z Note If the CompactFlash contains an earlier 2 Check if printhead is lifted and button is pressed If so go to Extended Testmode otherwise continue startup with step 3 3 Check for the presence of a startup file autoexec bat first on CompactFlash then on c If so run the startup file 4 Check to see if button is pressed If so go to Testmode 5 Continue Power Up Check APPLICATION file in c for program file name If found run If empty go to id
53. sed correctly Check the cutter e Check application Label is jammed after Clear the media jam If the label is printing stuck on the thermal printhead clean as instructed in Chapter 3 When printing labels are Runa new testfeed by holding print skipped button more than one second e Check if label gap sensor is disturbed by dust or foreign particles When using cutter label Check whether the media thickness was not cut straight exceeds 0 25mm 9 8 mils e Check if the media is loaded correctly When using cutter label Check that the cutter is installed could not feed or properly abnormal cutting occurs e Check if paper feed rods are sticky Clean as described in Chapter 3 Blue Ready to Work LED See section later in this chapter blinks regarding the Ready to Work LED When using internal e Check that media is loaded correctly rewinder abnormal function occurs Printer keeps printing or Check media settings feeding when it should e Check label gap sensor position Stop Sensors may be dirty Printing is slow e Check application 30 EasyCoder PD41 Printer User s Guide Chapter 4 Troubleshooting Print Quality Problems Print Quality Problems Problem Solution Reason Printout is faded or weak Printer is working but nothing is printed Only partial labels are e printed Part of the images is not printed along the feed direction Printout darkness is uneven across
54. st or foreign particles reaching the inside of the printer and affect printer functionality EasyCoder PD41 Printer User s Guide 27 Chapter 3 Maintaining the Printer Use a soft cloth possibly moistened with water or a mild detergent when cleaning the printer externally Make sure to keep the surface surrounding the printer clean as well premises are cleaned by a water hose or steam move the printer to another room or cover it very carefully with a plastic sheet and make sure that the power cord is unplugged If the printer is used in an environment where the Warning 28 EasyCoder PD41 Printer User s Guide 4 Troubleshooting This chapter helps to diagnose problems that may occur during printer operation and how to resolve them This chapter covers the following topics e Printer Operation Problems e Print Quality Problems Troubleshooting Adjustments EasyCoder PD41 Printer User s Guide 29 Chapter 4 Troubleshooting Printer Operation Problems The following table lists possible problems that affect the printer s operation Printing Operation Problems Problem Solution Reason The Power control LED is Check that the power cable is correctly not lit when power is connected to printer and electrical switched on outlet Error LED turns solid red Check if printer is out of media or after printing ribbon e Check if media is jammed or tangled e Check that the print mechanism is locked and clo
55. stalling configuring and maintaining the EasyCoder PD41 Printer This Users Guide provides you with information about the features of the EasyCoder PD41 and how to install configure operate maintain and troubleshoot it Related Documents This table contains a list of related Intermec documents and their part numbers Document Title Part Number EasyCoder PD41 Quick Start Guide 1 960655 00 Intermec Fingerprint v8 70 0 v10 0 0 Programmers 1 960582 07 Reference Manual EasyCoder PD41 Safety Instructions 1 960662 00 EasyLAN Ethernet for PD41 Installation Intructions 1 960656 00 EasyCoder PD41 Internal Rewinder Installation 1 960659 00 Instructions EasyCoder PD41 Parallel Interface Installation 1 960661 00 Instructions EasyCoder PD41 Cutter Installation Instructions 1 960657 00 EasyCoder PD41 Printhead Installation Instructions 1 960658 00 EasyCoder PD41 Printer User s Guide ix Before You Begin The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Service amp Support gt Manuals 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Intermec representative or distributor x EasyCoder PD41 Printer User s Guide 1 Getting Started This chapter introduces the EasyC
56. t Var length strip is used for continuous stock The size of the print images decides the length of each copy It is important to select the correct media type so the printer can communicate the following errors e Error 1005 Out of paper indicates that the last ordered copy could not be printed because of an empty media stock EasyCoder PD41 Printer User s Guide 71 Appendix C Setup Parameters Error 1031 Next label not found indicates that the last ordered label or ticket was successfully printed but no more labels tickets can be printed because of an empty media stock Paper Type The Paper Type parameters control the heat emitted from the printhead to the direct thermal media or optionally the transfer ribbon in order to produce the dots that make up the printout image Labels tickets tags strip and ribbons for various types of application are available from Intermec To attain optimal printout quality and extending the life of the printhead use Intermec supplies Heat setting recommendations for Intermec media can be found from the Intermec website www intermec com eprise main Intermec Content Products Products_HeatSettings As a general rule high energy and or high print speed will shorten the life of the printhead Never use incorrect paper type settings or higher print speed settings than necessary for obtaining an acceptable printout quality and throughput speed If the ambient temperature
57. t the printer is fully functional and to obtain its current configuration you can print a test label This procedure is part of the Testmode function described in full in Chapter 5 Printing test labels 1 Switch off the printers power 2 Load media as described in Chapter 2 Loading Media 3 Press and hold down the blue Print button 4 Keep the Print button pressed down and turn on the power switch Do not release the print button until after about ten seconds when the printer enters Testmode and three of the front LEDs will start blinking one at a time 5 The paper type is specified by releasing the Print button at the cue of different LED flash patterns In order to establish the correct media setting release the Print button at the appropriate time according to the following table Setting the Paper Type Flashing LED determines Media Type Data Ready Green Labels with gap Error Red Tickets with black mark Ready to Work Blue Continuos stock is 2 n The printer will print several test labels containing the printers setup parameters It will then enter Dumpmode 6 Press the Print button once to exit 10 EasyCoder PD41 Printer User s Guide 2 Operating the Printer This chapter explains the basic operation of the printer You will learn how to load media for different types of operation and familiarize yourself with the printer s control LEDs and the Print button This chapter covers the following topics Load
58. th your printer either via a serial cable or a network connection You will find PrintSet 4 on the Printer Companion CD and on the Intermec website This printer configuration program works on Windows 2000 and XP computers and allows you to easily change all of the setup parameters It also includes setup wizards which guide you through common configuration tasks Using the Printer s Home Page If you have a network option and the printer is available on the network you can browse to the printers home page Just enter the printers IP number in your browser s adress field There you can enter the configuration page and change the settings You will need the printer s administrator username and password Using the Command Line You can change setup parameters by sending Fingerprint commands directly through your terminal program either through serial or network connection The Fingerprint command to use is SETUB and should be followed by the node and its values you want to set For example SETUP MEDIA MEDIA TYPE LABEL w GAPS The SETUP is used to both write and read setup parameters It can also be used with setup files in which all configuration parameters are set For more information on how to use the SETUP command see the Fingerprint v10 X X Programmers Reference Manual EasyCoder PD41 Printer User s Guide 41 Chapter 5 Setting up the Printer Running Testmode You can check certain settings print a test label
59. will then print four test labels after the testfeed in step 4 To skip any test labels tap the button Testmode Running the Dump mode Data Step Ready Error RtW Button Comment 6 The printer is now in Dumpmode and the printer scans the communication ports The printer will print any characters it received on the communication ports to a label when exiting dump mode 7 Tap the button once to exit Dumpmode If you tap the button within two seconds of entering dump mode no labels are printed 8 1 1 The printer will start as on rebooted status When operational Data Ready and RtW will be lit Extended Testmode The extended testmode can be used to run additional tests This includes the option to print test labels running a testfeed in slow mode entering dump mode and resetting to factory defaults The extended Testmode is entered by raising the printhead and switching power on while keeping the Print button pressed Extended Testmode will run a sequence which can be controlled via the Print button and raising or lowering the printhead The sequence of steps in the Extended Testmode follows in the table EasyCoder PD41 Printer User s Guide 43 Chapter 5 Setting up the Printer Extended Testmode Activating Data Step Ready Error RtW Button Comment 1 1 Make sure the printhead is lifted Press and hold the Print button and switch the printer On Extended Testmode is activated after 10 seconds 2 flash flash

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