Intel NetStructure 05-2450-001 User's Manual
Contents
1. license days distributor or account address when ordering manager 1 For more information about MAC addresses refer to the Inte NetStructure Host Media Processing Release 1 5 for Linux License Manager Administration Guide 2 A license is supplied with the HMP Software that allows you to run a verification demo This demo verifies that you have set up HMP properly For more information refer to Section 2 5 Running the Verification Demo on page 15 3 An evaluation license is available from www intel com go mediaprocessing 4 For a list of authorized distributors go to http Awww intel com buy index For more information refer to the Intel NetStructure Host Media Processing Release 1 5 for Linux Licensing Manager Administration Guide 1 A verification license is installed with the HMP Software activated and ready to use but this license is only intended to be used for verifying that the HMP Software installation was successful see Section 2 5 Running the Verification Demo on page 15 HMP Release 1 5 for Linux Software Installation Guide August 2005 intel Installing the Software 2 1 2 2 HMP Release 1 5 for Linux Software Installation Guide August 2005 This chapter provides procedures for installing and licensing Intel N etStructure Host Media Processing Software Release 1 5 for Linux This information is contained in the following sections Assumptions and Prerequisites2. on page 15 Before you use the HMP Software you must obtain and activate a license Refer to the Intel NetStructure Host Media Processing Release 1 5 for Linux License Manager Administration Guide HMP Release 1 5 for Linux Software Installation Guide August 2005 17 a Installing the Software i ntel A 18 HMP Release 1 5 for Linux Software Installation Guide August 2005 intel Uninstalling the Software 3 This chapter describes how to uninstall Intel NetStructure Host Media Processing Software Release 1 5 for Linux To uninstall the HMP Release 1 5 software follow this procedure 1 If the HMP service is currently running close all telephony applications that are currently running in the system and stop the HMP services To stop HMP services use the dlstop command You will see several screen messages scrolling When the prompt returns you have stopped HMP services 2 Create a backup directory to save your configuration data From the root create a backup directory by entering the command mkdir backup 3 Go to the usr dialogic data directory the default directory for license files or whatever directory contains your license files 4 Using the copy command cp copy all instances of the active license file with all extensions xml pcd fcd config to the backup directory To find out which file is the active license file you must start the License Manager as follows 4a If the system services are s
3. CONFIGURATION This is the configuration tool for Host Media Processing Software Release 1 5 You will be asked to supply information for configuring the software Starting ssp_x86Linux_boot OK Intel R NetStructure TM Host Media Processing HMP software was detected Starting HMP specific configuration Press ENTER to continue 1 Press Enter and the following menu will appear Please choose one of the following options View active license file information Activate license file View all license files Display HMP IP address Set user defined HMP IP address Remove user defined HMP IP address Exit the program YHDOBWNHE Select the option by entering the corresponding number 2 Enter 2 to activate the license file A menu appears listing all available license files plus options to change directory if the license files are located in a different directory or return to the previous menu Following is an example of what this might look like Note The only license listed in the example below is the default verification license that is distributed with the build r v0e0c0Os0flm_ver xml However more licenses could be listed here The example also shows the default location for licenses Files in directory usr dialogic data 1 1lrlv0e0cOsOflm_ver xml 2 Change directory 3 Return to the previous menu Enter the number that corresponds to the license you want to activate You also have the option to change
4. Release 1 5 for Linux Software Installation Guide August 2005
5. docs See Table 3 for a description of each package Table 3 Software Package Descriptions Package Name Package Description Isb intel hmp com Core Host Software for Linux Isb intel hmp dmdev Intel NetStructure on DM3 Architecture Development Software HMP Release 1 5 for Linux Software Installation Guide August 2005 21 Troubleshooting Table 3 Software Package Descriptions Continued Package Name Isb intel hmp hmp Package Description Intel NetStructure Host Media Processing Software Isb intel hmp docs Intel Documentation Package Isb intel hmp ooc Orbacus CORBA Support Package Note This is a CORBA support package that is required and runs in the background Isb intel hmp sdk Intel NetStructure Software Development Kit Isb intel hmp snmp SNMP Component Manager Table 4 File Locations under usr dialogic Directory Contents bin All Intel Dialogic executables cfg Configuration related files that can be viewed and modified by users Some configuration files are also in the data directory data Contains pcd fcd and config files demos Demonstration programs in separate subdirectories according to the feature docs Documentation drivers Drivers inc Header files symbolically linked into usr include exists only when SDK is installed init d System startup scripts lib Library files symbolically li
6. inaccuracies that may appear in this document or any software that may be provided in association with this document Except as permitted by such license no part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means without the express written consent of Intel Corporation Copyright 2005 Intel Corporation Celeron Dialogic Intel Intel Centrino Intel logo Intel NetMerge Intel NetStructure Intel Xeon Intel XScale IPLink and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Publication Date August 2005 Document Number 05 2450 001 Intel Converged Communications Inc 1515 Route 10 Parsippany NJ 07054 For Technical Support visit the Intel Telecom Support Resources website at http developer intel com design telecom support For Products and Services Information visit the Intel Telecom and Compute Products website at http www intel com design network products telecom For Sales Offices and other contact information visit the Buy Telecom Products page at http www intel com buy networking telecom htm HMP Release 1 5 for Linux Software Installation Guide August 2005 intel Contents Revision HIStOry sors eb csin ees Seen eRe Meee ee ares wh te ee pales About This Publication 2 i cseis csanule pea ee ws
7. license on the target system using the License Manager The License Manager offers both a menu interface and a command line interface CLI The Intel NetStructure Host Media Processing Release 1 5 for Linux Licensing Manager Administration Guide describes how to obtain and use license files and the various tasks you can perform with the License Manager You can try out the HMP Software with a verification evaluation or trial license before you purchase a permanent production license from Intel If a license file is lost or damaged you can obtain an emergency replacement for it Table 1 shows the types of licenses available for use with HMP Software Table 1 License Types License Type Features Expires Where to get MAC address yp lipo license required Verification 1 channel for RTP no included with HMP no use with any MAC free G 711 Voice and Software address Multimedia Evaluation 4 channels for all expires in 45 available from Web no use with any MAC free components days site address Trial any supported expires in 45 Intel authorized yes supply MAC free channel component days distributor or account address when ordering combination manager Purchased any supported no Intel authorized yes supply MAC channel component distributor or account address when ordering combination manager Emergency replaces a expires in 14 Intel authorized yes supply MAC Replacement Purchased
8. packages you want to install For example if you want to install HMP software and the associated documentation use the following command install sh silent lsb intel hmp hmp lsb intel hmp docs See Table 3 for a list of all the packages 3 Run config sh at least once after installing the software 4 Activate an HMP Software license file as described in Chapter 3 Activating a License of the Intel NetStructure Host Media Processing Release 1 5 for Linux License Manager HMP Release 1 5 for Linux Software Installation Guide August 2005 a ntel Installing the Software Administration Guide Use the CLI procedure Additional helpful information in the same Administration Guide can be found in Chapter 13 License Manager Command Line Interface CLI Reference and Chapter 5 Activating Licenses on Multiple Computers 5 After installing the HMP Release 1 5 software it is not necessary to reboot the system However you must set the environment variables after installing the software To set the environment variables enter source etc profile d ct_intel sh or alternatively log out and then log in At this point you can optionally do the following e Confirm what you have installed by following the procedure in Section 4 1 Checking the Installation on page 21 e Run a demo that will verify that you have set up the HMP Software properly Refer to Section 2 5 Running the Verification Demo
9. 05 2450 001 01 June 2005 Initial version of document Much of the information contained in this document was previously published in the nte NetStructure Host Media Processing Software Release 1 2 for Linux Installation Guide document number 05 2354 001 HMP Release 1 5 for Linux Software Installation Guide August 2005 intel About This Publication This preface provides the following information about this document e Purpose e Intended Audience e How to Use This Publication e Related Information Purpose This publication describes how to install Intel N etStructure Host Media Processing Software Release 1 5 for Linux Information about running a demo to confirm proper installation troubleshooting the installation and uninstalling the software is also included Intended Audience This publication is intended for e System Integrators Toolkit Developers e Independent Software Vendors ISVs e Original Equipment Manufacturers OEMs How to Use This Publication Following are some guidelines for using this publication e To get an overall understanding of the install process refer to Chapter 1 Installation Overview e The complete installation procedure including prerequisites system configuration procedures and instructions for running the verification demo is provided in Chapter 2 Installing the Software e Ifyou need to uninstall the HMP Software refer to Chapter 3 U
10. 3 Devices Done Starting Telephony System Monitor OK Starting Clocking Server I OK Starting Clocking Daemon OK Starting fault detection on all boards Successfully started fault detection on all boards Starting Board Watch OK STARTING INTEL DIALOGIC SERVICES COMPLETE Before you use the HMP Software you must obtain and activate a license Refer to the Intel NetStructure Host Media Processing Release 1 5 for Linux License Manager Administration Guide Performing a Silent Install Silent installation allows you to predefine the answers that you would normally supply to the setup program interactively A silent install is recommended when no user interaction is intended Before you begin a silent install you must meet the prerequisites given in Section 2 1 Assumptions and Prerequisites on page 9 Then follow steps 1 through 3 in Section 2 3 Installing the HMP Software on page 10 After you complete step 3 continue with the following steps 1 To display a list of the package names that can be silently installed enter the following command install sh silent The following messages are displayed Usage install sh silent lt PKG1 gt lt PKG2 gt lt PKGn gt Valid package selections are DLGChmp Intel R NetStructure TM Host Media Processing Software DLGCsnmp SNMP Agent Software DLGCdocs Documentation ALL All available packages 2 Enter the silent install command with the
11. Intel NetStructure Host Media Processing Software Release 1 5 for Linux Software Installation Guide August 2005 05 2450 001 INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH INTEL PRODUCTS NO LICENSE EXPRESS OR IMPLIED BY ESTOPPEL OR OTHERWISE TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT EXCEPT AS PROVIDED IN INTEL S TERMS AND CONDITIONS OF SALE FOR SUCH PRODUCTS INTEL ASSUMES NO LIABILITY WHATSOEVER AND INTEL DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY RELATING TO SALE AND OR USE OF INTEL PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE MERCHANTABILITY OR INFRINGEMENT OF ANY PATENT COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT Intel products are not intended for use in medical life saving life sustaining critical control or safety systems or nuclear facility applications Intel may make changes to specifications and product descriptions at any time without notice This Intel NetStructure Host Media Processing Software Release 1 5 for Linux Software Installation Guide as well as the software described in it is furnished under license and may only be used or copied in accordance with the terms of the license The information in this manual is furnished for informational use only is subject to change without notice and should not be construed as a commitment by Intel Corporation Intel Corporation assumes no responsibility or liability for any errors or
12. ON You will now have an opportunity to install software packages After the menu is displayed enter the package number s of the desired packages separated by a space Enter A for all packages Q to quit Package dependencies will be automatically resolved during installation For example selecting a single package will automatically install all packages required for that selection Press ENTER to display the menu packages 5 Press Enter The following menu is displayed Item Package Description 1 Intel R NetStructure TM Host Media Processing Software 75 MB 2 SNMP Component Manager 43 MB 3 Documentation 16 MB A Install All 98 MB Q Quit Installation Enter the packages you wish installed separated by a space or A a Q q 6 Enter the numbers or letter that correspond to what you want to install Unless space or other considerations dictate that you limit what you install you can just enter a to install everything You will see messages about package installation order checking for previously installed packages checking for sufficient disk space and installation progress Then the installation menu shown above will reappear 7 Enter q to quit and complete the installation process The following message is displayed Do you wish to run config sh to configure your system Yn 8 At this point you have two options e Enter y if you already have obtained a license or want to use the verification licens
13. SNMP agent provides remote or local monitoring and limited control of Intel NetStructure devices over an IP network The SNMP agent resides on an IP stack and responds to SNMP gets and sets from an SNMP manager and the SNMP agent sends SNMP traps SNMP Component Manager The SNMP manager is the management application that monitors and or administers a remote system management application you must use a third party product such as HP OpenView or any other SNMP compliant network management application Trial License See HMP Software License for general information Like an evaluation license a trial license is free expires after a specified time period and will allow you to try out the HMP Software before you purchase a license Unlike an evaluation license the trial license can be customized The evaluation license provides four channels for all feature components but you can request any supported channel component combination Because of this customization you will need to request this license from an Intel authorized dealer and supply a MAC address Verification License See HMP Software License for general information A verification license is installed with the HMP Software activated and ready to use but this license is only intended to be used for verifying that the HMP Software installation was successful Verification consists of running a demo XML eXtensible Markup Language The universal format for structured
14. ce before installing the HMP Software ERROR check_diskspace_dlgcroot_filesystem number of bytes must be gt 0 You must free up at least 1 MB of disk space before installing the HMP Software Unable to determine the specific distribution of Linux you are running Make sure you are running the distribution of Linux specified in Section 2 1 Assumptions and Prerequisites on page 9 Distributions from OS DISTRIBUTOR are not supported Make sure you are running the distribution of Linux specified in Section 2 1 Assumptions and Prerequisites on page 9 OS DESCRIPTION is not supported Make sure you are running the distribution of Linux specified in Section 2 1 Assumptions and Prerequisites on page 9 Unable to determine the OS version Make sure you are running the distribution of Linux specified in Section 2 1 Assumptions and Prerequisites on page 9 Packages RPMs Following is a list of error messages and what must be done to correct the error condition The error is in bold type and an explanation follows it You have selected an invalid package Review the list of packages again in the install menu and make sure you select one or more of the packages shown in the menu PKGNM is obsolete and will be removed This message lets you know that the install has found an obsolete package and is deleting it The following RPM s from a previous release have not yet been updated Please do so by re runn
15. cede ky yA eR one ee eee 1 Installation Overview 00 0 1 1 Major Installation Steps 2 2 2 ete 132 AMP LICENSES see eeris tp eeeate eek ES eee ees ARE RTENE REEE EEAS Ges 2 Installing the Software 0 0 0 0 00 2 1 Assumptions and Prerequisites 0 cc tees 2 2 Order of Procedures 0 00 ccc eee 2 3 Installing the HMP Software 0 0 00 cece 2 4 Configuring the System Activating a License 0600 cee eee eee 2 5 Running the Verification Demo 00 eee 2 6 Performing a Silent Install 2 0 0 0 0 0 tenes 3 Uninstalling the Software 0 uaaa cette 4 Troubleshooting 2 5200eseeueeen ds Haye bee nee Es Gee dee eee Ee eee ES Sede 4 1 Checking the Installation 2 0 0 0 cc eee 4 2 Understanding the Install Error Messages 0000 cee eet eee 4 3 Contacting Support 0 0 cette eens GIOSSALY i caie bites E dade S EA oe eds eae bee yed pee date a E MUOR eatr eae DES sae eke ode Oka dak ee als ete Sa Slane oot oul ed edad HMP Release 1 5 for Linux Software Installation Guide August 2005 intel Revision History This revision history summarizes the changes made in each published version of this document Document No Publication Date Description of Revisions 05 2450 001 August 2005 Minor editorial changes Configuring the System Activating a License Step added to mention prompt to run verification demo
16. documents and data 26 HMP Release 1 5 for Linux Software Installation Guide August 2005 intel Index A activating an HMP Software license 11 administrative privileges 7 9 bin 22 C cfg 22 configuring the system 11 CORBA support package 22 Core Host Software for Linux 21 D data 22 demos 22 docs 22 Documentation Package 22 drivers 22 E emergency replacement license 8 evaluation license 8 H HMP license 7 Host Media Processing HMP Software verifying installation 15 inc 22 init d 22 installation menu driven 10 silent 16 Intel NetStructure Host Media Processing Software 22 Intel NetStructure on DM3 Architecture Development Software 21 Intel NetStructure Software Development Kit 22 invalid package 23 K kernel upgrade 23 L lib 22 license 7 license file 7 log 22 Isb intel hmp com 21 Isb intel hmp dmdev 21 Isb intel hmp docs 21 Isb intel hmp hmp 21 Isb intel hmp ooc 21 Isb intel hmp snmp 21 M MAC address 8 O ooc 22 Orbacus CORBA Support Package 22 P purchased license 8 Q qscript 22 R replacement license 25 S sctools 22 silent install 16 HMP Release 1 5 for Linux Software Installation Guide August 2005 27 SNMP Component Manager 21 22 software packages 21 Superuser 23 support 24 T trial license 8 U uninstall HMP Release 1 5 for Linux 19 V verification demo 15 verification license 8 28 HMP
17. e supplied with the software Follow the procedure in Section 2 4 Configuring the System Activating a License on page 11 e Enter n if you do not want to use the verification license or have not obtained the license you want After you have obtained a license run config sh located in usr dialogic bin and follow the procedure in Section 2 4 Configuring the System Activating a License on page 11 Note You must run config sh at least once after installing the software 2 4 Configuring the System Activating a License Configuring the system consists of activating an HMP Software license You can activate the verification license supplied with the software or another license you have obtained 1 For more information about HMP Software licenses see Section 1 2 HMP Licenses on page 7 and the Intel NetStructure Host Media Processing Release 1 5 for Linux License Man ager Administration Guide HMP Release 1 5 for Linux Software Installation Guide August 2005 11 a Installing the Software i ntel 12 You can configure the HMP system immediately after installing the HMP Software or at some later time If you configure the system immediately after installing the software enter y when asked Do you want to run config sh Otherwise run config sh located in usr dialogic bin The HMP configuration Main Screen will appear Intel R NetStructure TM Host Media Processing Software Release 1 5
18. ed that the following command line be used to restart the agents etc init d dlgcsnmpd restart Once license activation and configuration are complete you will be prompted to run the verification demo This step is optional but recommended For details refer to Section 2 5 Running the Verification Demo on page 15 Next you will see a prompt asking if you want to install the software development kit SDK Enter n if you don t want to install the software development kit or y if you do want to install it If you choose to install it you will see some messages during the install process followed by this message if the installation was successful Installation of Intel R NetStructure TM Host Media Processing Software 1 5 Software Development Kit for Linux was successful After installing the HMP Release 1 5 software it is not necessary to reboot the system However you must set the environment variables after installing the software To set the environment variables enter source etc profile d ct_intel sh or alternatively log out and then log in Now that you have installed the software you will just need to start the HMP services using the dlstart script found in usr dialogic bin Note The HMP services will be started automatically whenever you reboot your system To stop and restart HMP services use the dlstop and dlstart scripts found in usr dialogic bin At this point you can optionally do the follow
19. for general information In some situations you might need to get an emergency replacement license For example if you need to move the HMP application to a different system due to a hardware failure you will need an emergency replacement license To obtain an emergency replacement license you must contact the Intel authorized distributor or Intel account manager from whom you requested the original license Because this emergency replacement license will expire a request for a permanent license to replace it will be placed automatically Evaluation License See HMP Software License for general information An evaluation license is free provides four channels for all feature components and expires in 45 days This license is intended to allow you to evaluate the HMP Software You do not need to supply a MAC address to get this license HMP Host Media Processing HMP Software License HMP Software is licensed using an industry standard model in which a MAC address is used to node lock the software to a particular computer Before you use the HMP Software you must obtain a license file containing HMP license data An HMP license is a file containing a combination of call control and media processing channels You can obtain a license file either before or after you install the HMP Software but you need to obtain a license file before you can proceed with using the HMP Software The types of licenses are defined individually evaluation purchased
20. ftware refer to Section 2 5 Running the Verification Demo on page 15 Installing the HMP Software You can install the software directly from the CD or you can copy the files to any empty directory on your hard drive to install the packages The installation process installs the packages in the proper directories regardless of whether you use the CD or another directory The following procedure assumes that you are installing software from the CD To install HMP Release 1 5 for Linux software perform the following 1 Log in to the Linux system as root 2 Insert CD disc 1 containing the HMP software in the CD ROM drive Then if your system is not set up to automount the CD ROM drive when a CD is inserted enter the following command to mount the CD to mnt cdrom mount mnt cdrom For further information about mounting a directory in Linux see the mounting information in the etc fstab file or the Linux documentation 3 Change directory to mnt cdrom cd mnt cdrom 4 Enter the following command to start the install script install sh The following messages are displayed Installing Intel R NetStructure TM Host Media Processing Software 1 5 Redistributable Runtime for Linux Initializing install please wait HMP Release 1 5 for Linux Software Installation Guide August 2005 l n Installing the Software Intel NetStructure Host Media Processing Software 1 5 Redistributable Runtime INSTALLATI
21. h licenses is provided in the Intel NetStructure Host Media Processing Release 1 5 for Linux Administration Guide 5 Install the HMP Release 1 5 software Refer to Section 2 3 Installing the HMP Software on page 10 6 Activate an HMP Software license This is considered a configuration activity and can be done immediately after installing the software or later if you manually run config sh Refer to Section 2 4 Configuring the System Activating a License on page 11 7 Start the HMP services If necessary use the dlstart script found in usr dialogic bin Note The system does not need to be rebooted after installing and configuring the software However you must log out and log back in so the environment changes take effect o0 Optionally run the verification demo to verify proper installation of the HMP Software Refer to Section 2 5 Running the Verification Demo on page 15 HMP Licenses Before you use the HMP Software you must obtain a license file containing HMP license data An HMP license is a file containing authorizations for a combination of call control and media processing channels You can obtain a license file either before or after you install the HMP Software but you need to obtain a license file before you can proceed with using the HMP Software Installation Overview intel Once you have installed the HMP Software and downloaded a license file to your computer you must activate the
22. ing 14 Confirm what you have installed by following the procedure in Section 4 1 Checking the Installation on page 21 Run a demo that will verify that you have set up the HMP Software properly Refer to Section 2 5 Running the Verification Demo on page 15 HMP Release 1 5 for Linux Software Installation Guide August 2005 Note Installing the Software Running the Verification Demo If you would like to verify that you have set up the HMP Software properly you can run the verification demo This demo simply makes an IP call using SIP to let you know that the installation and configuration were successful Note This step is optional but recommended To run the verification demo perform the following 1 Run distart 2 Change into the directory containing the verification demo or set it as the working directory usr dialogic demos Verification VerificationDemo Release 3 Run the demo using the files in usr dialogic demos Verification VerificationDemo Release When you run the demo you will see output like the following Welcome to the HMP Demonstration Program The purpose of this demo is to establish a basic level of functionality after installing and configuring the Intel R NetStructure TM Host Media Processing Software This application will perform some sanity checking and then wait for a Voice Over Internet Protocol VOIP call to be placed into the system using a SIP or H 323 VOIP phone c
23. ing install sh and selecting the appropriate menu items A list of the RPMs that need to be updated will appear Note the RPMs Re run install sh and select the RPMs in the list HMP Release 1 5 for Linux Software Installation Guide August 2005 23 Troubleshooting i ntel 4 3 24 Invalid Response When entering your selection s from the install menu you entered something other than the valid numbers and letters shown on the menu ERROR Invalid package name PACKAGE NAME You specified an invalid package from the command line silent install Check the package names listed in Section 4 1 Checking the Installation on page 21 Config sh Following is a list of error messages and what must be done to correct the error condition The error is in bold type and an explanation follows it ERROR config sh not found in the current directory Go to usr dialogic bin and run config sh Contacting Support For technical support go to http developer intel com design telecom support HMP Release 1 5 for Linux Software Installation Guide August 2005 intel Glossary DHCP Dynamic Host Configuration Protocol Dynamic Host Configuration Protocol A TCP IP protocol that enables PCs and workstations to get temporary or permanent IP addresses from centrally administered servers DHCP allows a server to dynamically assign IP addresses to workstations on the fly Emergency Replacement License See HMP Software License
24. l com design network products telecom index htm HMP Release 1 5 for Linux Software Installation Guide August 2005 intel Installation Overview 1 1 1 1 2 HMP Release 1 5 for Linux Software Installation Guide August 2005 This chapter provides the following information about installing Intel N etStructure Host Media Processing Software Release 1 5 for Linux Major Installation Steps s eacee ees Cee RDI EA SSE ROE ERDSEE ROE SS 7 DUMP LEIES cerier bes gees ney eeeeeGA Loe ee is Lona ae wa ee shees i Major Installation Steps Following are the major installation steps 1 Before installing the HMP Software make sure that the system meets the hardware and software System Requirements as described the HMP Software Release Guide 2 To install the software you must have local administrative privileges Contact your network administrator to set up administrative privileges as required 3 Uninstall any existing Intel Dialogic system release 4 Obtain an HMP Software license You can do this before or after you install the HMP Software A verification license supplied with the software will allow you to run the verification demo to confirm that you have installed the HMP Software properly However its features are limited and you may want to obtain another license Refer to Section 1 2 HMP Licenses on page 7 for more information Complete information and procedures for obtaining and working wit
25. ninstalling the Software e Ifyou have problems while installing the HMP Software refer to Chapter 4 Troubleshooting e For a definition of some key terms refer to the Glossary e To navigate through all the information use the Contents Index and internal links HMP Release 1 5 for Linux Software Installation Guide August 2005 5 a About This Publication l ntel Related Information The following documents and web sites provide more information Intel NetStructure Host Media Processing Release 1 5 for Linux License Manager Administration Guide This publication describes how to perform the various tasks related to obtaining activating and otherwise working with HMP Software license files and also how to manually stop and start HMP services Intel NetStructure Host Media Processing Release 1 5 for Linux Release Guide This document provides information about the release such as product features system requirements and user documentation Intel NetStructure Host Media Processing Release 1 5 for Linux Release Update This document addresses release issues such as known problems and documentation updates For technical support go to hitp developer intel com design telecom support For information about Intel NetStructure Host Media Processing products go to http www intel com design network products telecom software index htm hmp For information about Intel telecom products go to http www inte
26. nked into usr lib log Log files that should be checked by users ooc CORBA support package qscript QScript tools These tools are described in the Diagnostic Guide sctools Files for SCbus routing convenience functions 4 2 Understanding the Install Error Messages This section describes the error messages that can appear during installation For convenience the error messages have been grouped as follows e Installation Prerequisites OS Kernel Disk Space e Packages RPMs e Config sh 22 HMP Release 1 5 for Linux Software Installation Guide August 2005 Troubleshooting Installation Prerequisites OS Kernel Disk Space Following is a list of error messages and what must be done to correct the error condition The error is in bold type and an explanation follows it This program requires you to be a Superuser Log in as root and re run the install This software requires a kernel upgrade The current kernel version is VERSION Please upgrade the kernel to at least version SUPPORTED_KERNEL Upgrade to the requested kernel and rerun the install The current kernel version VERSION is later than the version currently supported by this software SUPPORTED_KERNEL Install the supported kernel and rerun the install Insufficient free disk space is available on the filesystem containing DLGCROOT to install the selected software Need 1 MB but only have SPACE_AVATLABLE MB You must free up at least 1 MB of disk spa
27. onfigured to use the G 711 codec After connecting a message prompt will be played out to the calling party Press ENTER to continue Checking that the HMP service is running Getting the host IP address for eth0 Opening Prompt File Opening Voice Device Opening Global Call IP Device Starting the Global Call subsystem The system is initialized and ready for a call Place a SIP or H 323 call to the IP address of eth0 If you need to restart HMP services you will need to be root and use the following command sequence dlstop dlstart An example of output from the dlstart command follows This output will vary depending on the license you have enabled dlstart STARTING INTEL DIALOGIC SERVICES Starting CORBA Event Server OK Starting CORBA Name Server OK Starting Error Logger OK J Starting Device Mapper OK Starting Timeslot Doler OK Starting Intel R NetStructure TM DM family board s CHEETAHSTART Removing temp files HMP Release 1 5 for Linux Software Installation Guide August 2005 15 Installing the Software l n 2 6 16 CHEETAHSTART Building shared memory CHEETAHSTART Done Starting ssp_x86Linux_boot OK Starting Intel R NetStructure TM DM family board s download phase Configuring and downloading board succeeded boardNumber 1 TBASSIGN Board 1 TDM Bus type and speed configured REGVOX Adding DM3 Devices REGVOX Adding DM
28. provides the following information about troubleshooting problems encountered when installing Intel NetStructure Host Media Processing Software Release 1 5 for Linux Checking the Installation s reerrs vied pon eo Over Pei EA ee RAED EO 21 e Understanding the Install Error Messages 0 2 0 0 0 0c eee eee eee 22 Comac Un SUPPO 4 660205 ridae reaa REEE bande REEE ASTE EEA 24 4 1 Checking the Installation After the HMP Software has been installed as described in Chapter 2 Installing the Software you can enter the following commands to confirm what has been installed 1 To check which packages were installed enter rpm qa lsb intel hmp The names of the installed packages are listed See Table 2 for the software packages that are installed for each menu selection and see Table 3 for a description of each package 2 To list the contents of the usr dialogic directory enter ls usr dialogic See Table 4 for a description of the directories under usr dialogic Table 2 Software Packages Installed Menu Selection Packages Installed Intel NetStructure Host Media Isb intel hmp com Isb intel hmp dmdev Isb intel hmp hmp Isb intel hmp Processing Software ooc SNMP Component Manager Isb intel hmp com Isb intel hmp ooc Isb intel hmp snmp Documentation Isb intel hmp docs Install All Isb intel hmp com Isb intel hmp dmdev Isb intel hmp hmp Isb intel hmp ooc Isb intel hmp snmp Isb intel hmp
29. sieri roerriceri treat eve ee Oe Oe RESO VET Ew RES 9 Order of Procedures lt cays plesk erra nee SIE EERE EENET ERN EEA 9 Installing the HMP SONWa cerir 02 rarere ad dus Besa EEEE EE eS 10 Configuring the System Activating a License ecs cereisereisirereniitbiriisi 11 Running the Veritication Dene es recririrnrver eed ee eee EE ENA REE 15 Perormmng a Silent DSE o swe daewsi dared rki girre reo dr Ade EERENS 16 Assumptions and Prerequisites The following are basic requirements to install and run the HMP software The appropriate version of Red Hat or SuSe Linux must be installed and the system must meet all the hardware and software System Requirements as described in the Intel NetStructure Host Media Processing Release 1 5 for Linux Release Guide To install the software you must have local administrative privileges Contact your network administrator to set up administrative privileges as required If you have HMP Release 1 2 or any Intel Dialogic release on your system you must uninstall it However if you have an earlier version of HMP 1 5 you do not have to uninstall it It will be upgraded when you install the new version Note that the HMP software has three install scripts One in the redistributable runtime directory which installs runtime components no header files One in the sdk directory which installs header files for application development One at the top level which installs both runtime components as
30. structed on the screen press Enter to continue The License Manager menu will reappear Note You must adjust the HMP IP address License Manager menu choice 5 if you plan to use a different network card for IP telephony than the licensing network card Refer to the Intel NetStructure Host Media Processing Release 1 5 for Linux License Manager Administration Guide for more details about changing the HMP IP address If you have activated a license you can exit from the License Manager menu If you selected SNMP Component Manager during the first part of the install you will get some SNMP related prompts If you did not select SNMP Component Manager skip the next two steps The first SNMP related prompt that appears is the following Would you like to configure SNMP on this system y n default n If you don t want to configure SNMP enter n and skip to the next step If you do want to configure SNMP enter y The following information and prompt will appear Intel SNMP Agents Configuration Tool C 2000 2005 Intel Corp You may choose to manually configure all communities and trap sinks destinations or you may select an automatic configuration If the automatic configuration is chosen this tool will create the required admin community and prompt you to enter trap sinks Selecting the manual configuration allows you to easily create custom communities and configure trap sinks If the admin community does not exist ye
31. t it may be created the same way as other communities using the manual configuration Note the admin community MUST be assigned read write priviledges or else abnormal behavior will occur when the Intel SNMP Agents are loaded Would you like to proceed with automatic configuration no will select manual configuration y es or n o Enter y for automatic configuration or n for the opportunity to perform manual configuration as described in the on screen text shown above If you enter y the following will appear HMP Release 1 5 for Linux Software Installation Guide August 2005 13 Installing the Software i n 10 11 12 This tool will attempt to automatically make changes to usr share snmpd conf A backup copy will be created as usr share snmp snmpd conf backup The automatic configuration contains the following access parameters o read write access on localhost for community admin o read only access for all external hosts for community dialogic The following prompts will appear Proceed y es or n o If you answer y the following prompt appears Configure trap sink destination y es or n o Respond y or n When you have completed configuration the following messages will appear Configuration finished To change the Intel SNMP Agent configuration later use usr dialogic bin dlgcsnmpconf Changes made with this tool will not take effect until the Intel SNMP agents have been restarted It is recommend
32. tarted enter the hmpconfig command if the system services are stopped enter the config sh command both are located in the usr dialogic bin directory to start the configuration tool 4b If you are using config sh then once inside the configuration tool press Enter to start hmpconfig and display the License Manager main menu From the License Manager menu select option 1 View active license file information Information about the active license file will appear 5 Using the 1s command verify that all instances of the active license file with all extensions appear in the backup directory 6 Run diguninstall sh docated in usr dialogic bin You will see a prompt that asks you if you want to back up your data Since you have already backed up your license file you can respond n to this prompt and proceed with the uninstall 7 You will see messages indicating that the uninstall is stopping the software and removing it The uninstall has completed when you see the following message The removal of the Intel NetStructure software is complete After uninstalling the HMP Release 1 5 software it is not necessary to reboot the system However you must log out and log in to restore the environment settings HMP Release 1 5 for Linux Software Installation Guide August 2005 19 Uninstalling the Software 20 HMP Release 1 5 for Linux Software Installation Guide August 2005 intel Troubleshooting 4 This chapter
33. the directory or return to the previous menu 1 License file names consist of a sequence of numbers and letters that describe the quantity of each resource 1r stands for one RTP G 711 port 1v stands for one voice port etc followed by an underscore and a three letter abbreviation for the license type ver stands for verifica tion license For a full explanation of license file names refer to the Intel NetStructure Host Media Processing Release 1 5 for Linux License Manager Administration Guide HMP Release 1 5 for Linux Software Installation Guide August 2005 Installing the Software 3 Enter the number that corresponds to the license you want to activate Details about the license you selected will appear so you can confirm that you really want to activate this license Here is an example of what the details might look like Information from the file usr dialogic data 1rlv0e0c0s0flm ver xml Serial number VERIFICATION MAC address KKKKKKKKKKKKKKKKK License type Verification Expiration date ARLEN RIOR PCD file name lrlv0eO0cOsOflm_ver pcd Feature description Name Quantity Conferencing 0 Enhanced RTP 0 Multimedia 1 RIP GTIN sh Speech Integration 0 T 38 Fax Termination 0 Voice 1 Do you want to activate this license y n y Enter y to activate this license or n to select another one If you select y a message will appear to confirm that the license has been activated As in
34. trial verification and emergency replacement Host Media Processing Intel NetStructure Host Media Processing Software performs media processing tasks on general purpose servers based on Intel architecture without the use of specialized hardware When installed on a system the software looks like an Intel Dialogic board with DM3 architecture to the customer application but all media processing takes place on the host processor MAC Address A unique 48 bit number programmed into each network interface card when it is manufactured This number is required when you request a trial or purchased license Purchased License You can request any supported channel component combination and this license does not expire You must request this license from an Intel authorized dealer and supply a MAC address Simple Network Management Protocol A a standard IP network mechanism for exchanging management information between an SNMP agent and an SNMP manager SNMP was designed to manage routers switches and other network devices SNMP provides an industry standard protocol for fault and monitoring support SNMP Simple Network Management Protocol 1 A verification license is installed with the HMP Software activated and ready to use but this license is only intended to be used for verifying that the HMP Software installation was successful HMP Release 1 5 for Linux Software Installation Guide August 2005 25 intel SNMP Agent The
35. well as header files run this one to be able to compile your application The name of the install script in each level is insta11 sh Order of Procedures This section describes the order in which the installation procedures must be performed Before you use the HMP Software you must obtain a license file containing HMP license data You can obtain a license before or after you install the HMP Software A verification license a Installing the Software l ntel 2 3 10 supplied with the software will allow you to run the verification demo to confirm that you have installed the HMP Software properly However its features are limited and you may want to obtain another license For more information refer to Section 1 2 HMP Licenses on page 7 and the Intel NetStructure Host Media Processing Release 1 5 for Linux License Manager Administration Guide The basic order of the installation process is as follows 1 Install the HMP Release 1 5 software as described in Section 2 3 Installing the HMP Software on page 10 2 Use the License Manager application to configure the system This consists of activating an HMP Software license refer to Section 2 4 Configuring the System Activating a License on page 11 3 Manually start HMP services using dlstart HMP services will start automatically whenever you reboot your system 4 Optionally run the verification demo to verify proper installation of the HMP So
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