Intel SE7320VP2 User's Manual
Contents
1. DIMM 2A DIMM 2B DIMM 3B DIMM 1A DIMM 3A a 1B O Q O O O QOODODOLD L JO TP00761 Figure 7 Installing Memory 6 Make sure the clips at either end of the DIMM socket s are pushed outward to the open position 7 Holding the DIMM by the edges remove it from its anti static package 8 Position the DIMM above the socket Align the two small notches in the bottom edge of the DIMM with the keys in the socket see inset in Figure 7 9 Insert the bottom edge of the DIMM into the socket 10 When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place Make sure the clips are firmly in place 11 Replace the server s cover and reconnect the AC power cord See the documentation that accompanied your server chassis for instructions on installing the server s cover Hardware Installations and Upgrades Removing DIMMs To remove a DIMM follow these steps 1 Po nam Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Remove the AC power cord from the server Remove the server s cover See the documentation that accompanied your server chassis for instructions on removing the server s cover G2. Troubleshooting If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands NOTE Random errors in data files If you are getting random errors in your data files they may be getting corrupted by voltage spikes on your power line If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line you may want to install a surge suppressor between the power outlet and the system power cord Devices are not Recognized under Device Manager Windows Operating System The Windows operating systems do not include all of the drivers for the Intel chipsets onboard NICs and other components See Additional Information and Software for a link to the current drivers and chipset files Hard Drive s are not Recognized Check the following Q Make sure the drive is not disabled in BIOS Setup LI Make sure the drive is connected correctly and that is plugged into the power supply U Make sure the drive is compatible See Additional Information and Software for a link to the tested drives LI Make sure you have not exceeded the power budget for the server See Additional Information and Software for a link to software to check your power budget If using SCSI
3. 21 Server Board Features Hardware Requirements To avoid integration difficulties and possible board damage your system must meet the requirements outlined below For a list of qualified components see the links under Additional Information and Software Processor One or two Intel Xeon processors with an 800MHz front side bus and a minimum of 2 8 GHz frequency must be installed The following table outlines the supported processors For a complete list of supported processors see the links under Additional Information and Software Table 6 Processor Support Processor Family FSB Frequency Frequency Intel Xeon 800 MHZ 2 8 GHz Intel Xeon 800 MHz 3 0 GHz Intel Xeon 800 MHz 3 2 GHz Intel Xeon 800 MHz 3 4 GHz Intel Xeon 800 MHz 3 6 GHz Memory 22 The Server Board SE7320VP2 provides six DIMM sockets across two channels Channel A and Channel B Channel A consists of DIMM sockets 1A 2A and 3A Channel B consists of DIMM sockets 1B 2B and 3B If six DIMMs are installed the following maximum capacitites are possible For DDR266 DIMMS Maxixmum capacity of 24GB For DDR333 DIMMS Maximum capacity of 16 GB A minimum of one 256MB DIMM is required in DIMM socket 1A This uses single channel interleave However for dual channel interleave providing optimum performance a minimum of two DIMMs should be installed in DIMM sockets 1A and 1B Except for the option of installin
4. CC F BB 9 AA Z S G Y X H W V U L O H OM K TP00941 A Serial Port Aheader K Processor 2 fan header U Configuration jumpers B Battery L 12V processor power V SATA 1 connector connector C Full height PCI slot M Fan board connector W SATA 0 connector D Low profile PCI slot N Floppy connector Z Power supply connector E Back panel I O ports O PCI fan connecors two Y OEM RMC connector F Serial port selection jumper P IDE connector Z Front panel USB header G DIMM sockets Q 100 pin Floppy Front Panel AA IDE power connector ATA connector H Processor 1 fan header R Main power connector BB BIOS Select jumper Processor 1 socket S 50 pin front panel connector CC Chassis intrusion header J Processor 2 socket T 34 pin front panel connector Figure 2 Server Board Connector and Header Locations 17 Server Board Features Configuration Jumpers Recovery Jumpers J1H2 Pass Clr O L Protect Erase O O J1H3 Revr Boot Lk Recovery Boot L Normal Boot H5 CMOS Clr L BMC Control Force Erase TP00942 Figure 3 Recovery Jumper Location Table 2 Recovery Jumper J1H2 J1H3 J1H5 Jumper Name What happens at system reset
5. To ensure EMC compliance with your local regional rules and regulations the final configuration of your end system product may require additional EMC compliance testing For more information please contact your local Intel Representative See Regulatory and Integration Information for product safety compliance and EMC regulatory compliance information This is an FCC Class A device Integration of it into a Class B chassis does not result in a Class B device Intended Uses This product was evaluated as Information Technology Equipment ITE which may be installed in offices schools computer rooms and similar commercial type locations The suitability of this product for other product categories and environments such as medical industrial telecommunications NEBS residential alarm systems test equipment etc other than an ITE application may require further evaluation EMC Testing Before computer integration make sure that the chassis power supply and other modules have passed EMC testing using a server board with a microprocessor from the same family or higher and operating at the same or higher speed as the microprocessor used on this server board Preface A Warnings vi System power on off The power button DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or r
6. Onboard Floppy is set to Disabled Troubleshooting CD ROM Drive or DVD ROM Drive Activity Light Does Not Light Check the following Q Are the CD ROM DVD ROM drive s power and signal cables properly installed U Are all relevant switches and jumpers on the drive set correctly Q Is the drive properly configured Cannot Connect to a Server U Make sure the network cable is securely attached to the correct connector at the system back panel O Try a different network cable O Make sure you are using the correct and the current drivers See Additional Information and Software for a link to the current drivers Make sure the driver is loaded and the protocols are bound Make sure the hub port is configured for the same duplex mode as the network controller Make sure the correct networking software is installed If you are directly connecting two servers without a hub you will need a crossover cable U U OU Check the network controller LEDs next to the NIC connectors Problems with Network The server hangs when the drivers are loaded Q Certain drivers may require interrupts that are not shared with other PCI drivers For these drivers it may be necessary to alter settings so that interrupts are not shared See the documentation that came with your PCI card s for information on changing interrupts Diagnostics pass but the connection fails LI Make sure the network cable is securel
7. Search for Technical Product Specification See the Intel Server Board SE7320VP2 Quick Start User s Guide in the product box Use the link to the SMaRT Tool under Other Resources at the right side of the screen at http support intel com support motherboards server SE7320VP2 Search for Spares and Configuration Guide Search for Tested Hardware and Operating System List Search for Reference Chassis List Search for Supported Processors Search for Supported Memory Search for Power Budget Search for Intel Server Management Search for Driver for an extensive list of drivers available Search for Operating System Driver for operating system drivers Search for Firmware Update Search for Diagnostics Preface Safety Information A WARNING Before working with your server product whether you are using this guide or any other resource as a reference pay close attention to the safety instructions You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region s in which the product is sold Emissions Disclaimer
8. NIC 10 100 1000 Mb O On Board NIC2 10 100 1000 Mb Hard Drive Information O ATA of drives installed Make Model Firmware Revision n SATA of drives installed Make Model Firmware Revision Hot swap Fixed Management Information I Essentials Server Management on board Control Panel Information O Standard Control Panel Complete Problem Description In the space below provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found Please also include any details on troubleshooting already done
9. before attempting a BIOS upgrade The release notes contain critical information regarding jumper settings specific fixes or other information to complete the upgrade 36 Server Utilities Upgrading the BIOS Follow the instructions in the readme file that came with the BIOS upgrade When the update completes remove the bootable media from which you performed the upgrade lt gt NOTES Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save your settings and exit Setup Clearing the Password If the user or administrator password s is lost or forgotten moving the password clear jumper into the clear position clears both passwords The password clear jumper must be restored to its original position before a new password s can be set The password clear jumper is located on jumper block J1H2 1 Power down the system and disconnect the AC power 2 Open the server chassis 3 Move the jumper from the normal operation position Password Clear Protect at pins 2 and 3 to the Password Clear Erase position covering pins 1 and 2 as indicated in the following diagram L J1H2 Pass Clr OT Prot
10. com support 9089 htm 54 Intel Server Issue Report Form amp NOTE An on line automatic submission version of this form is available at http support intel com support motherboards server SE7320V P2 For the fastest service please submit your form via the Internet Date Submitted Company Name Contact Name Email Address Intel Server Product Priority Critical Hot High Low Brief Problem Description Provide a brief description below See the last page for space to include a detailed problem description Board Chassis Information Baseboard Revision PBA DIMM Configuration Baseboard Serial Number DIMM1A MB CPU1 Speed Stepping Spec DIMM1A Vendor part number CPU2 Speed Stepping Spec DIMM1B MB System BIOS Version DIMM1B Vendor part number HSC Firmware Version DIMM2A MB Chassis Model DIMM2A Vendor part number O Intel Server Chassis SR2400r DIMM2B MB O Intel Server Platform DIMM2B Vendor part number SR1435VP2 O Other Vendor Model DIMM3A MB DIMM3B Vendor part number Issue Report Form Operating System Information Operating System Version Service Pack Peripheral Information Check each box below that is used and provide the requested information Revision Address Low profile Riser r Top slot O Center slot O Bottom slot Full height Riser r Top slot O Center slot rJ Bottom slot O On Board Video O Add in Video NIC O On Board
11. i sis iran xaran a ee n n KN DEN RR EVE KAW B 24 Storag DSC SS un ae haya Red cd ida y k seha k rak kek eee ds 24 2 Hardware Installations and Upgrades kak 25 Before You BOO e D 25 Tools and Supplies Needed scaricare ia 25 Installing and Removing Memory ice 25 installing DIMM Sk nee ee ns 25 Removing e E 27 Installing or Replacing the Processor 28 Installing the POS Orne nee ee 28 ETH 30 RJ45 Serial Port Configure crac 31 Installing a PCI PCI X or PCI Express Add in Card 32 Replacing the Backup Battery is 32 3 Server Utilities aio ee een 34 Using the BIOS Setup A ee ee 34 Starting SO UNIS de a re 34 lf You Cannot Access Setup WEE 34 SSSR e 34 Upgrading the BIO S ciment kak Xala ERDA HARA SEDAN SERW AKA b z n 36 Preparing for VE ele 36 Upgrading the BIOS E 37 Clearing the Password EE 37 Clearing the CMOS en een 38 2 a E OUR nn 39 Resetting the SNS OMR ensen eee 39 Problems following Initial System Installation LEEE Eker 40 First St ps GHEcklist ana ee dense BER 40 Hardware Diagnostic Testing ar nannan nnnn ennan 41 Verifying Proper Operation of Key System Lights 41 Confirming Loading of the Operating System uuE kk ek ke 41 Specific Problems and Corrective Actions ooocccoocccccconacccncononnncnnnnannccnnnnnoncnnn naar nn nnnnnnnnnnnnnnns 42 Power Light Does Not Li asiendo 42 No Characters Appear on SRB ent EEE kk kk k kk kk kk KK kk 43 xi Cont
12. of the jumper with the pliers never the wide sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function controlled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the pins on the board Preface Safety Cautions Read all caution and safety statements in this document before performing any of the instructions See also Intel Server Boards and Server Chassis Safety Information on the Resource CD and or at http support intel com support motherboards server SAFETY STEPS Whenever you remove the chassis covers to access the inside of the system follow these steps 1 Turn off all peripheral devices connected to the system 2 Turn off the system by pressing the power button 3 Unplug all AC power cords from the system or from wall outlets 4 Label and disconnect all cables connected to I O connectors or ports on the back of the system 5 Provide some electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to chassis ground of the system any unpainted metal surface when handling components 6 Do not operate the system with the chassis covers removed A microprocessor and heat sink may be hot if the system has been running Also there may be sharp pins and edges on some board and chassis parts Contact should be made with care Consider wear
13. server chassis for additional drive information and drive installation instructions 2 Hardware Installations and Upgrades Before You Begin Before working with your server product pay close attention to the Safety Information at the beginning of this manual Tools and Supplies Needed Phillips cross head screwdriver 1 bit and 2 bit Flat head screwdriver if replacing the battery Pen or pencil to write down BIOS settings Antistatic wrist strap and conductive foam pad recommended Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM1B DIMM1A DIMM2B DIMM2A DIMM3B and DIMM3A starting from the edge of the board DIMM3A is the socket closest to the processor socket See Memory for a discussion of the memory requirements and options See Additional Information and Software for a link to the list of tested DIMMs Installing DIMMs To install DIMMs follow these steps 1 Observe the safety and ESD precautions at the beginning of this book 2 Turn off all peripheral devices connected to the server Turn off the server 3 Disconnect the AC power cord from the server Intel Server Board SE7320VP2 User Guide 25 Hardware Installations and Upgrades 26 4 Remove the server s cover See the documentation that accompanied your server chassis for instructions on removing the server s cover 5 Locate the DIMM sockets see Figure 7
14. to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them If you are using an add in video controller board do the following E qu Verify that the video works using the onboard video controller Verify that the video controller board is fully seated in the server board connector Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative If you do not receive a beep code and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Characters Are Distorted or Incorrect Check the following a a Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Are the video monitor s signal and power cables properly installed Does this video monitor work correctly if plugged into a different system 43 Troubleshooting System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly it is an indication of possible system compon
15. ATA100 connector SSl compliant and custom front panel headers SSI compliant 24 pin main power connector supporting the ATX 12V standard on the first 20 pins One low profile riser connector that supports a riser card with a PCI or PCI X slot that is capable of speeds up to 66 MHz One full height riser connector utilizing Intel Adaptive Slot technology This connector supports a riser card with PCI PCI X and or PCI Express slots Video On board ATI RAGE XL video controller with 8MB SDRAM Hard Drive Ultra ATA 100 support Two IDE channels that support either one or two drives SATA support Two SATA ports RAID level 0 1 support LAN Two 10 100 1000 NICs Fans Four SSI compliant 3 pin fan connectors Server Management Two processor fan connectors Two PCI fan connectors One 20 pin fan connector to provide power and management of system fans in the Intel Server Chassis SR2400 and in the Intel Server Platform SR1435VP2 On board Essentials server management Support for Intel Server Management 8 Server Board Features Connector and Header Locations A BC D E
16. Amber Green Amber Each LED can be Off Green Amber Red Amber Green Server Management software to turn off the LED On No Fault Green Blink degraded Amber critical error or non recoverable Amber blink non critical Blinking Activity No action required On Fault See the POST code table in the Intel Server Board SE7530VP2 Technical Product Specification On 5v standby power on Off Power is off off or 5 On Power on or SO Slow Blink Low power state S1 S3 48 Regulatory and Compliance Information Product Regulatory Compliance Product Safety Compliance The Server Board SE7320VP2 E complies with the following safety requirements UL60950 CSA 60950 USA Canada EN60950 Europe TEC60950 International CB Certificate amp Report IEC60950 report to include all country national deviations GOST R 50377 92 Listed on one System License Russia Belarus License Listed on System License Belarus CE Low Voltage Directive 73 23 EEE Europe RAM Certification Argentina Product EMC Compliance Class A Compliance amp NOTE Legally the product is required to comply with Class A emission requirements as it is intended for a commercial type market place Intel targets 10db margin to Class A Limits The Server Board SE7320VP2 has been has been tested and verified to comply with the following electromagnetic compatibility EMC r
17. EE 53 Intel Server Issue Report FOrm ssssssessessssssssssseeseeseesseeseeseeseesaneseeseesees 55 Figures Figure 1 Intel Server Board SEZaOOVPZ rekar kake kk kek k eyek kek ke EKA 15 Figure 2 Server Board Connector and Header Locations 17 Figure 3 Recovery Jumper Location ses 18 Figure 4 Serial Port Configuration Jumper Location 19 Figure 5 BIOS Select Jumper Location aan re 20 Figure 6 Back Panel Connectors seen ee 21 Figure 7 Installing Ee 26 Figure 8 Opening Socket Lever ara ii sehen 28 Figure 9 INSSRIAD PrOCOSSO ieuane e an 29 Figure 10 Closing Socket Lever cuco dd 29 Figure 11 Installing Heat Sink nes ee tia 30 Figure 12 Changing the Serial Port Configuration cccceeeeeeeeeseeeeeeeeeeeeeeenaeeeseeeneeeeeeennees 31 Figure 13 Replacing the Backup Battery ss 33 Figure 14 Password Recovery JUMPEOT ocioso 37 Figure 15 CMOS Recovery Jumper Auen 38 xii Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Contents Server Board Features nn arena A renee 16 Recovery Jumper J1H2 J1H3 JH 18 Serial Port Configuration Jumper J8A3 oooonoccccnnnniccccnnnoccccnononancncnnanancnnnnnno 19 BIOS Select Jumper J1 AAT 20 NOLEDS so oh cei tal te tig et mme Ne a toutes aa oat re ne 21 Processor SUP POM an asien 22 Memory Capacity Support unten nn an 23 Keyboard COMMANIS lt a 35 Keyboard COMMA ns nt ion e
18. Intel Server Board SE7320VP2 User Guide Order Number C71354 002 Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the system integrator that chooses not to use Intel developed server building blocks to consult vendor datasheets and operating par
19. J1H2 Password 1 2 If these pins are jumpered administrator and user passwords will be cleared on the Clear next reset These pins should not be jumpered for normal operation 2 3 These pins should be jumpered for normal system operation J1H3 Recovery 1 2 If these pins are jumpered the system will attempt to recover the BIOS by loading the Boot BIOS code into the flash device from a floppy disk his jumper is typically used when the BIOS has become corrupted These pins should not be jumpered for normal operation 2 3 These pins should be jumpered for normal system operation J1H5 CMOS 1 2 If these pins are jumpered the CMOS settings will be cleared on the next reset Clear These pins should not be jumpered for normal operation 2 3 These pins should be jumpered for normal system operation Server Board Features Serial Port Configuration Jumper 1 3 DCD to DTR Default 2 4 DSR to DTR Hat Go H o TP00944 Figure 4 Serial Port Configuration Jumper Location Table 3 Serial Port Configuration Jumper J8A3 Pins What happens at system reset 1 3 Serial port is configured for DCD to DTR
20. ameters to determine the amount of airflow required for their specific application and environmental conditions Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non operating limits Intel Intel Pentium and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright 2004 Intel Corporation All Rights Reserved Preface About this Manual Thank you for purchasing and using the Intel Server Board SE7320VP2 This manual is written for system technicians who are responsible for troubleshooting upgrading and reparing this server board This document provides a brief overview of the features of the board chassis a list of accessories or other components you may need troubleshooting information and instructions on how to add and replace components on the Intel Server Board SE7320VP2 For the latest version of this manual refer to http support intel com support motherboards server SE7320VP2 Manual Organization Chapter 1 provides a brief overview of the Server Board SE7320VP2 In this chapter you will find a list of the server board features photos of the product and product diagrams to help you identify components and their locations Chapter 2 provides instru
21. and TV reception 51 Regulatory and Compliance Information Industry Canada ICES 003 Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Apparelis Num riques NMB 003 dictee par le Ministre Canadian des Communications This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Canadian Department of Communications Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance Taiwan Declaration of Conformity BSMI ERA EE ARRAN gt EARR EA gt Ee RAA TIJE Taerar ERES REE RARE LC MATE The BSMI Certification Marking and EMC warning is located on the outside rear area of the product Korean Compliance RRL oj Bz BE gaas ee Le 1 2 MIC 3 2 gei GE Seit 4 H Haa 5 TES Wat H English translation of the notice above GEES Type of Equipment Model Name On License and Product Certification No On RRL certificate Obtain certificate from local Intel representative Name of Certification Recipient Intel Corporation D
22. ase TP00948 Figure 15 CMOS Recovery Jumper Reconnect the AC power power up the system When the system begins beeping power it down and disconnect the AC power Return the CMOS Clear jumper to the CMOS Clear by BMC location covering pins 2 and 3 Close the server chassis Reconnect the AC power and power up the system 4 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system For any issue first ensure you are using the latest firmware and files Firmware upgrades include updates for BIOS the baseboard management controller BMC and the hot swap controller HSC See Additional Information and Software for a link to the software updates In addition to the server firmware and files also update any drivers used for components you have installed in your system such as video drivers network drivers and SCSI drivers Intel provides a package called the Platform Confidence Test that may help with your diagnostics See Additional Information and Software for a link to this software If you are unable to resolve your server problems on your own see Getting Help for assistance Resetting the System Before going through in depth troubleshooting attempt first to perform reset your system using one of the methods below To do this Press Soft bo
23. ate of Manufacturer Refer to date code on product Manufacturer Nation Intel Corporation Refer to country of origin marked on product NED 52 Getting Help World Wide Web http support intel com support motherboards server SE7320VP2 Telephone All calls are billed US 25 00 per incident levied in local currency at the applicable credit card exchange rate plus applicable taxes Intel reserves the right to change the pricing for telephone support at any time without notice Before calling fill out an Intel Server Issue Report Form A sample form is provided on the following pages However for the fastest service please submit your form via the Internet Table 11 Customer Support Telephone Numbers 1 800 404 2284 In U S and Canada In Europe UK 0870 6072439 Finland 9 693 79297 France 01 41 918529 Denmark 38 487077 Germany 069 9509 6099 Norway 23 1620 50 Italy 02 696 33276 Sweden 08 445 1251 Spain 91 377 8166 Holland 020 487 4562 Belgium 02 714 3182 In Asia Pacific region Australia 1800 649931 Indonesia 803 65 7249 Hong Kong 852 2 844 4456 Malaysia 1 800 80 1390 Korea 822 767 2595 New Zealand 0800 444 365 China 800 820 1100 toll free Pakistan 632 63684 15 IDD via Philippines 8 621 33104691 not toll free Philippines 1 800 1 651 0117 Singapore 65 6213 1311 Thailand 1 800 631 0003 India 0006517 2 68303634 manual Vietnam 632 6368416 IDD via Philippines toll free From India you need a
24. chassis You may need to order the riser connector s separately depending on the server chassis See your server chassis documentation for additional requirements and for instructions on installing an add in card into a riser connector and then installing the assembly into the chassis Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to four to five years in the absence of power When the battery starts to weaken it loses voltage and the server settings stored in CMOS RAM in the RTC for example the date and time may be wrong Contact your customer service representative or dealer for a list of approved devices A WARNING Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions A ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverandgren A ADVARSEL Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandgren A VARNING Explosionsfara vid felaktigt batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anvant batteri enligt fabrikantens instruktion 32 Hardwar
25. ctions on adding and replacing components Use this chapter for step by step instructions and diagrams for installing or replacing components such as the memory processor control panel board and the battery among other components Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes how to navigate through the BIOS Setup screens how to perform a BIOS update and how to reset the password or CMOS Information about the specific BIOS settings and screens is available in the Technical Product Specification See Additional Information and Software for a link to the Technical Product Specification Chapter 4 provides troubleshooting information In this chapter you will find BIOS error messages and POST code messages You will also find suggestions for performing troubleshooting activities to identify the source of a problem Product Accessories This server board is compatible with the following Intel Server Chassis Intel Server Chassis SR2400 Intel Server Platform SR1435VP2 You may need or want to purchase one or more of the following accessory items for your server Processor memory DIMMs hard drive floppy drive CD ROM or DVD ROM drive RAID controller operating system For information about which accessories memory processors and third party hardware have been tested and can be used with your board and for ordering infor
26. cumentation that accompanied your server chassis for instructions on removing the server s cover Locate the processor socket and raise the socket handle completely see Figure 8 TP00763 Figure 8 Opening Socket Lever Hardware Installations and Upgrades 6 Align the pins of the processor with the socket and insert the processor into the socket amp NOTE Make sure the alignment triangle mark and the alignment triangle cutout align correctly 4 1 q TP00764 Figure 9 Inserting Processor 7 Lower the socket lever completely TP00765 Figure 10 Closing Socket Lever 29 Hardware Installations and Upgrades Installing the Heat Sink s 1 5 6 The heat sink has Thermal Interface Material TIM located on the bottom of it Use caution when you unpack the heat sink so you do not damage the TIM Set the heat sink over the processor lining up the four captive screws with the four posts surrounding the processor Loosely screw in the captive screws on the heat sink corners in a diagonal manner screw in one screw then the screw located diagonally to the first screw Do not fully tighten one screw before tightening another Gradually and equally tighten each captive screw until each is firmly tightened Do not over tighten the screws TP00774 Figure 11 Installing Heat Sink Reinstall and reconnect any parts you removed or disconnected to reach the processor
27. default 2 4 Serial port is configured for DSR to DTR Server Board Features BIOS Select Jumper J1A4 BIOS Select 1 2 Normal Operation Default 2 3 Force to Lower Bank TP00949 Figure 5 BIOS Select Jumper Location Table 4 BIOS Select Jumper J1A4 Pins What happens at system reset 1 2 System is configured for normal operation 2 3 Force BIOS to lower bank 20 Server Board Features Back Panel Connectors EE B C D E F G H TP00943 A Mouse E NIC2 1 Gb B Keyboard F Video C Serial Port B G USBI D NIC1 1 Gb H USB2 Figure 6 Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information Table 5 NIC LEDs LED Color LED State Description No network connection Left LED Solid Amber Network connection in place Transmit receive activity 10 Mbps connection if left LED is on or blinking Right LED 100 Mbps connection 1000 Mbps connection
28. drives verify that each SCSI ID number is unige on the SCSI bus See your drive documentation for details on setting the SCSI ID for your drives If using ATA drives verify that the master slave settings are set correctly See your drive documentation for details on setting the master slave settings Q If using a RAID configuration with SCSI or SATA drives make sure the RAID card is installed correctly Bootable CD ROM Is Not Detected Check the following Make sure the BIOS is configured to allow the CD ROM to be the first bootable device 47 Troubleshooting LED Information The Intel Server Board SE7320VP2 includes LEDs that can aid in troubleshooting your system A table of these LEDs with a description of their use is listed below Table 9 Keyboard Commands LED Name Function Location Color Correction ID Aid in server Control panel and Blue Press ID LED button or user System fault ATA drive activity Memory fault 1 6 POST code 1 4 LSB bit1 bit2 MSB 5v Standby Power LED identification from the back panel Visible fault warning Control panel Identify failing memory module Display boot 80 POST code Identify 5v standby power on state Identify the power state of the system board rear left corner Control panel and board rear left corner Control panel and board left side DIMM end rear of board Left rear of board Front left board Control Panel Green or
29. e Installations and Upgrades A VAROITUS Paristo voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server Remove the server s cover and locate the battery See the documentation that accompanied your server chassis for instructions on removing the server s cover 5 Insert the tip of a small flat bladed screwdriver or an equivalent under the tab in the plastic retainer Gently push down on the screwdriver to lift the battery 6 Remove the battery from its socket PSE H TP00945 Figure 13 Replacing the Backup Battery 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 9 Close the chassis 10 Run Setup to restore the configuration settings to the RTC 33 3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility optio
30. e a DIMM fails With memory mirroring the system maintains two copies of all data in the memory subsystem If a DIMM fails the data is not lost because the second copy of the data is available from the mirrored DIMM in the opposite channel The system will not fail due to memory error unless both the primary and the mirrored copy of the data become corrupt at the same time In a mirrored system the maximum usable memory space is one half of the installed memory with a minimum of four DIMMs installed One method for memory mirroring is available with four identical DIMMs are used in DIMM sockets 1A 1B 2A and 2B Tf the DIMM in socket 1A fails the DIMM in socket 2B takes over Ifthe DIMM in socket 1B fails the DIMM in socket 2A takes over 23 Server Board Features For memory on line sparing one DIMM per channel is used as the memory spare The spare DIMM is not available for use but is kept in reserve If a DIMM begins to fail the content of the failing DIMM is copied to the spare DIMM in that channel When all of the data is copied to the spare DIMM the primary DIMM is removed from service and the spare DIMM takes its place When memory on line sparing is used the spare DIMMs must be equal to or larger than the largest in service DIMM in that channel NOTE Memory mirroring and memory sparing are mutually exclusive Only one can be active at a time Refer to the Intel Server Board SE7320VP2 Technical Product Specifica
31. ect O O Erase J1H3 Revr Boot Recovery Boot L Normal Boot J1H5 CMOS Clr L BMC Control E Force Erase TP00947 Figure 14 Password Recovery Jumper 37 Server Utilities Sn Reconnect the AC power power up the system Power down the system and disconnect the AC power Return the Password Clear jumper to the Password Clear Protect position covering pins 2 and 3 Close the server chassis Reconnect the AC power and power up the server Clearing the CMOS If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM The CMOS Clear jumper is located on jumper block J1H5 38 1 2 3 DIRE Power down the system and disconnect the AC power Open the server Move the jumper from the normal operation position CMOS Clear by BMC at pins 2 and 3 to the CMOS Clear Force Erase position covering pins 1 and 2 as indicated in the following diagram J1H2 Pass Clr L Protect Erase O O O J1H3 Revr Boot j Recovery Boot L Normal Boot J1H5 CMOS Cir L BMC Control E Force Er
32. egulations when installed a compatible Intel host system For information on compatible host system s refer to Intel s Server Builder Web site or contact your local Intel representative FCC ICES 003 Emissions USA Canada Verification CISPR 22 Emissions International EN55022 Emissions Europe ENS55024 Immunity Europe CE EMC Directive 89 336 EEC Europe AS NZS 3548 Emissions Australia New Zealand BSMI CNS13438 Emissions Taiwan GOST R 29216 91 Emissions Listed on one System License Russia GOST R 50628 95 Immunity Listed on one System License Russia Belarus License Listed on one System License Belarus RRL MIC Notice No 1997 41 EMC amp 1997 42 EMI Korea Intel Server Board SE7320VP2 User Guide 49 Regulatory and Compliance Information Certifications Registrations Declarations UL Certification US Canada CE Declaration of Conformity CENELEC Europe FCC ICES 003 Class A Attestation USA Canada C Tick Declaration of Conformity Australia MED Declaration of Conformity New Zealand BSMI Certification Taiwan GOST Listed on one System License Russia Belarus Listed on one System License Belarus RRL Certification Korea Ecology Declaration International Product Regulatory Compliance Markings 50 This product is marked with the following Product Certification Markings Table 10 Product Certification Marki
33. emove any components Hazardous conditions devices and cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle nosed pliers to remove or install a jumper grip the narrow sides
34. ent attention aux broches aigu s des cartes et aux bords tranchants du capot Nous vous recommandons l usage de gants de protection Preface Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el CD Resource y o en http support intel com support motherboards server 6 Si el sistema ha estado en funcionamiento el microprocesador y el disipador de calor pueden estar atin calientes Tambi n conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes Por ello se recomienda precauci n y el uso de guantes protectores INSTRUCCIONES DE SEGURIDAD Cuando extraiga la tapa del chasis para acceder al interior del sistema siga las siguientes instrucciones Apague todos los dispositivos perif ricos conectados al sistema Apague el sistema presionando el interruptor encendido apagado Desconecte todos los cables de alimentaci n CA del sistema o de las tomas de corriente alterna Identifique y desconecte todos los cables enchufados a los conectores E S o a los puertos situados en la parte posterior del sistema Cuando manipule los componentes es importante protegerse contra la descarga electrostatica ESD Puede hacerlo si utiliza una mu equera antiestatica sujetada a la toma de tierra del chasis o a cualqu
35. ent failure Check the following U U U O O Is the power on light lit If not see Power Light Does Not Light If your system has LED lights for the fans is one or more of these LEDs lit Are any other front panel LEDs lit Have any of the fan motors stopped Use the server management subsystem to check the fan status Have your fans speeded up in response to an overheating situation Have your fans speeded up in response to a fan that has failed Are the fan power connectors properly connected to the server board Is the cable from the front panel board connected to the both the front panel board and to the server board Are the power supply cables properly connected to the server board Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way Diskette Drive Activity Light Does Not Light Check the following 44 a U U Are the diskette drive s power and signal cables properly installed Are all relevant switches and jumpers on the diskette drive set correctly Is the diskette drive properly configured Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette controller use the BIOS setup to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that
36. ently spread the retaining clips at each end of the socket The DIMM lifts from the socket Holding the DIMM by the edges lift it from the socket and store it in an anti static package Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets Replace the server s cover and reconnect the AC power cord See the documentation that accompanied your server chassis for instructions on installing the server s cover 27 Hardware Installations and Upgrades Installing or Replacing the Processor A CAUTIONS Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server See Additional Information and Software for a link to the list of compatible processor s ESD and handling processors Reduce the risk of electrostatic discharge ESD damage to the processor by doing the following 1 Touch the metal chassis before touching the processor or server board Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor 2 Avoid moving around unnecessarily Installing the Processor To install a processor follow these instructions 1 2 3 4 28 Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server Remove the server s cover See the do
37. ents Characters Are Distorted or Incorrect kk kk kk KK 43 System Cooling Fans Do Not Rotate Properly keke 44 Diskette Drive Activity Light Does Not Light 44 CD ROM Drive or DVD ROM Drive Activity Light Does Not Light 45 Cannot Connect to a Server sise 45 Problems with INCIWOTK 2 2 einlesen 45 System Boots when Installing PCI Card kk ek 46 Problems with Newly Installed Application Software 46 Problems with Application Software that Ran Correctly Earlier 46 Devices are not Recognized under Device Manager Windows Operating System 47 Hard Drive s are not BecogNized ne ida 47 Bootable CD ROM Is Not Detected Ek kk kk kk KK ke kre 47 LED Wetter 48 Product Regulatory Compliance issus 49 Product Safety Compliance sde tn ee 49 Product EMC Compliance Class A Compliance 49 Certifications Registrations Declarations iE Ek 50 Product Regulatory Compliance MarkinQS kek kk KH 50 Electromagnetic Compatibility Notices kk kk kk nana k ne 51 FOCUS A ann ee Reise 51 Industry Canada ICES OOS u tee ee a 52 Europe CE Declaration of Conformity nn 52 Taiwan Declaration of Conformity BSMI ccccceeeessneeceeeeeeesecenaeeeeeeesessssnsneeeeeeeeees 52 Korean Compliance RRL cocine 52 Getting Help B
38. esource CD CODE FA BK http support intel com support motherboards server TD Intel Server Boards and Server Chassis Safety Information Intel WRA a EMG IRS NUE 2x2145 gt Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Resource CD ou bien rendez vous sur le site http support intel com support motherboards server CONSIGNES DE S CURIT Lorsque vous ouvrez le bo tier pour acc der l int rieur du syst me suivez les consignes suivantes 1 Mettez hors tension tous les p riph riques connect s au syst me 2 Mettez le syst me hors tension en mettant l interrupteur g n ral en position OFF bouton poussoir 3 D branchez tous les cordons d alimentation c a du syst me et des prises murales 4 Identifiez et d branchez tous les c bles reli s aux connecteurs d E S ou aux acc s derri re le syst me 5 Pour pr venir les d charges lectrostatiques lorsque vous touchez aux composants portez une bande antistatique pour poignet et reliez la la masse du syst me toute surface m tallique non peinte du bo tier 6 Ne faites pas fonctionner le syst me tandis que le bo tier est ouvert Le microprocesseur et le dissipateur de chaleur peuvent tre chauds si le syst me a t sous tension Faites galem
39. g a single DIMM in socket 1A DIMMs must be installed in pairs and populated as follows DIMMIA and DIMM IB Populate these two sockets together first DIMM 2A and DIMM 2B Populate these sockets in addition to DIMM 1A and DIMM 2A if four DIMMs are to be used DIMM 3A and DIMM 3B Populate these sockets after DIMM 1A DIMM 1B DIMM 2A and DIMM 2B have been populated Server Board Features DIMMs must meet the following requirements Use only DDR266 or DDR33 registered DDR DIMM modules Use only DIMMs that comply with the DDR specifications DDR266 and DDR333 memory can be mixed on the server board but when mixing DIMM types DDR333 memory will be treated as DDR266 Use only DIMMs with DIMM organization of x72 ECC Use only 184 pin DIMMs Use only DIMMs with the capacities outlined in the following table Table 7 Memory Capacity Support DIMM Type 256MB 512MB 1GB X8 single row 256MB 512MB 1GB X8 double row 512MB 1GB 2GB X4 single row 512MB 1GB 2GB X4 stacked double row 1GB 2GB 4GB In determining your memory requirements the need for memory sparing or memory mirroring must be considered For a complete list of supported memory DIMMs see the links under Additional Information and Software Memory Sparing and Mirroring The Intel E7320 chipset supports memory mirroring and memory on line sparing Both memory mirroring and memory on line sparing provide a way to prevent data loss in cas
40. hanges are saved and Setup is exited If No is selected and the Enter key is pressed or the ESC key is pressed the user is returned to where they were before F10 was pressed without affecting any existing values 35 Server Utilities Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in flash memory The code and data in the upgrade file include the following On board system BIOS including the recovery code BIOS Setup Utility and strings On board video BIOS and other option ROMs for devices embedded on the server board OEM binary area Microcode A means to change the BIOS Language Preparing for the Upgrade The steps below explain how to prepare to upgrade the BIOS including how to record the current BIOS settings and how to obtain the upgrade utility Recording the Current BIOS Settings 1 Boot the computer and press lt F2 gt when you see the message Press lt F2 gt Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program amp NOTE Do not skip step 2 You will need these settings to configure your computer at the end of the procedure Obtaining the Upgrade Download the BIOS image file to a temporary folder on your hard drive See Additional Information and Software for a link to the update software amp NOTE Review the instructions and release notes that are provided in the readme file distributed with the BIOS image file
41. ier tipo de superficie de metal sin pintar No ponga en marcha el sistema si se han extraido las tapas del chasis AVVERTENZA Italiano 2 3 4 6 PASSI DI SICUREZZA Qualora si rimuovano le coperture del telaio per accedere all interno del sistema seguire i seguenti passi 1 Spegnere tutti i dispositivi periferici collegati al sistema Spegnere il sistema usando il pulsante spento acceso dell interruttore del sistema Togliere tutte le spine dei cavi del sistema dalle prese elettriche Identificare e sconnettere tutti i cavi attaccati ai collegamenti I O od alle prese installate sul retro del sistema Qualora si tocchino i componenti proteggersi dallo scarico elettrostatico SES portando un cinghia anti statica da polso che attaccata alla presa a terra del telaio del sistema qualsiasi superficie non dipinta Non far operare il sistema quando il telaio senza le coperture Se il sistema stato a lungo in funzione il microprocessore e il dissipatore di calore potrebbero essere surriscaldati Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio E consigliabile l uso di guanti di protezione Preface Contents Contents 1 Server Board Features icc eet 15 Connector and Header Locations ss 17 SECHS 18 Back Panel Come 8 de n i bari ni cat en 21 Hardware Requirements nent tenant nant ie ea 22 PIOGE SER a mmmgggm m ggggm 22 nee 22 Optional Hardware xa x l suis
42. ing protective gloves Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warn und Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausf hren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergeh usen auf der Ressourcen CD oder unter http support intel com support motherboards server SICHERHEISMASSNAHMEN Immer wenn Sie die Geh useabdeckung abnehmen um an das Systeminnere zu gelangen sollten Sie folgende Schritte beachten 1 Schalten Sie alle an Ihr System angeschlossenen Peripherieger te aus Schalten Sie das System mit dem Hauptschalter aus 2 3 Ziehen Sie den Stromanschlu stecker Ihres Systems aus der Steckdose 4 Auf der R ckseite des Systems beschriften und ziehen Sie alle Anschlu kabel von den I O Anschl ssen oder Ports ab 5 Tragen Sie ein geerdetes Antistatik Gelenkband um elektrostatische Ladungen ESD ber blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden 6 Schalten Sie das System niemals ohne ordnungsgem montiertes Geh use ein Der Mikroprozessor und der K hler sind m glicherweise erhitzt wenn das System in Betrieb ist Au erdem k nnen einige Platinen und Geh useteile scharfe Spitzen und Kanten aufweisen Arbeiten an Platinen und Geh use sollten vorsichtig ausgef hrt werden Sie sollten Schutzhandschuhe tragen vii Preface viii HEUER ERITEGI W II BEKE FIN TA RS APH 2 UL R
43. mation for Intel products see http support intel com support motherboards server SE7320VP2 Intel Server Board SE7320VP2 User Guide iii Preface Additional Information and Software If you need more information about this product or information about the accessories that can be used with this server board use the following resources These files are available at http support intel com support motherboards server SE7320VP2 Unless otherwise indicated in the table below once on this Web page type the document or software name in the search field at the left side of the screen and select the option to search This Product For this information or software For in depth technical information about this product including BIOS settings and chipset information If you just received this product and need to install it For virtual system tours and interactive repair information Accessories or other Intel server products Hardware peripheral boards adapter cards and operating systems that have been tested with this product Chassis that have been tested with this product Processors that have been tested with this product DIMMs that have been tested with this product To make sure your system falls within the allowed power budget For software to manage your Intel server For drivers For firmware and BIOS updates For diagnostics test software Use this search criteria or look at this document
44. n Myanmar 63 2 636 9796 via Philippines IDD equipped telephone Cambodia 63 2 636 9797 via Philippines Taiwan 2 2545 1640 In Japan 0120 868686 Domestic 81 298 47 0800 outside country Intel Server Board SE7320VP2 User Guide 53 Getting Help In Latin America Brazil 001 916 377 0180 Mexico Contact AT amp T USA at 001 800 462 628 4240 Once connected dial 800 843 4481 Colombia Contact AT amp T USA at 01 800 911 0010 Once connected dial 800 843 4481 Costa Rica Contact AT amp T USA at 0 800 0 114 114 Once connected dial 800 843 4481 Contact AT amp T USA at 00 800 001 0109 Once connected dial 800 843 4481 Chile Easter Island Contact AT amp T U SA at 800 800 311 Once connected dial 800 843 4481 Chile Mainland and Juan Contact AT amp T USA at 800 225 288 Once connected dial 800 843 4481 1 800 621 8423 Panama Miami Ecuador Andimate Ecuador Pacifictel Guatemala Venezuela Argentina Paraguay Peru Uruguay Contact AT amp T USA at 1 999 119 Once connected dial 800 843 4481 Contact AT amp T USA at 1 800 225 528 Once connected dial 800 843 4481 Contact AT amp T USA at 99 99 190 Once connected dial 800 843 4481 Contact AT amp T USA at 0 800 2255 288 Once connected dial 800 843 4481 Contact AT amp T USA at 0 800 222 1288 Once connected dial 800 843 4481 001 916 377 0114 001 916 377 0114 001 916 377 0114 For an updated support contact list see http www intel
45. ng instructions to configure your server board to support DCD signals 1 2 3 4 en Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Disconnect the AC power cord from the server Remove the server s cover See the documentation that accompanied your server chassis for instructions on removing the server s cover Locate the jumper block for the serial port See Figure 12 Move the jumper from the default position covering pins 1 and 3 to cover pins 2 and 4 1 3 DCD to DTR Default 2 4 DSR to DTR Er FE A T OUUU Un Jo TP00944 O Figure 12 Changing the Serial Port Configuration 31 Hardware Installations and Upgrades Installing a PCI PCI X or PCI Express Add in Card Add in cards are not included with your system and must be purchased separately This server board requires the use of a riser bracket assembly with one or more riser connectors installed on it in order to use a PCI PCI X or PCI Express add in card The riser assembly is typically included with your server
46. ngs Regulatory Compliance Country UL Mark USA Canada in including interference that may cause undesired operation FCC Marking Class A US Manufactured by Intel Corporation EMC Marking Class A Canada CANADA ICES 003 CLASS A CANADA NMB 003 CLASSE A BSMI Marking Class A Taiwan AR TEER eB gt FRE SRE gt ESB REZ GERE SK JEHR ER EEE SAR RRL MIC Mark Marking Is device complies with Part 15 ofthe ules Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received Regulatory and Compliance Information Electromagnetic Compatibility Notices FCC USA This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions related to the EMC performance of this product contact Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 6497 1 800 628 8686 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates use
47. ns which is used to change server configuration defaults You can run BIOS Setup with or without an operating system being present See Additional Information and Software for a link to the Technical Product Specification where you will find details about specific BIOS setup screens Starting Setup You can enter and start BIOS Setup under several conditions When you turn on the server after POST completes the memory test When you have moved the CMOS jumper on the server board to the Clear CMOS position enabled In the two conditions listed above after rebooting you will see this prompt Press lt F2 gt to enter SETUP In a third condition when CMOS NVRAM has been corrupted you will see other prompts but not the lt F2 gt prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this condition the BIOS will load default values for CMOS and attempt to boot If You Cannot Access Setup If you are not able to access BIOS Setup you might need to clear the CMOS memory For instructions on clearing the CMOS see Clearing the CMOS Setup Menus Each BIOS Setup menu page contains a number of features Except for those features that are provided only to display automatically configured information each feature is associated with a value field that contains user selectable parameters These parameters can be changed if the user has adequate security rights If a value cannot be changed f
48. on Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according to the system requirements Remove the memory DIMMs and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs can contact the pins on the bottom of the server board and cause a short Troubleshooting No Characters Appear on Screen Check the following O U U OU U LU Is the keyboard functioning Test it by turning the Num Lock function on and off to make sure the Num Lock light is functioning Is the video monitor plugged in and turned on If you are using a switch box is it switched to the correct system Are the brightness and contrast controls on the video monitor properly adjusted Is the video monitor signal cable properly installed Does this video monitor work correctly if plugged into a different system Is the onboard video controller enabled in the BIOS Remove all add in cares and see if the video returns If successful add the cards back in one at a time with a reboot between each addition Make sure the memory DIMMs comply with the system requirements Make sure the memory DIMMs have been populated according
49. or any reason the feature s value field is inaccessible Table 8 describes the keyboard commands you can use in the BIOS Setup menus Intel Server Board SE7320VP2 User Guide 34 Table 8 Press Server Utilities Keyboard Commands Description lt F1 gt F5 F6 lt Enter gt lt Esc gt lt F9 gt lt F10 gt Help Pressing F1 on any menu invokes the general Help window The left and right arrow keys are used to move between the major menu pages The keys have no affect if a submenu or pick list is displayed Select Item up The up arrow is used to select the previous value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Select Item down The down arrow is used to select the next value in a menu item s option list or a value field pick list Pressing the Enter key activates the selected item Change Value The minus key or the F5 function key is used to change the value of the current item to the previous value This key scrolls through the values in the associated pick list without displaying the full list Change Value The plus key or the F6 function key is used to change the value of the current menu item to the next value This key scrolls through the values in the associated pick list without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboard b
50. ot reset to clear the system memory and reload the operating system lt Ctrl Alt Del gt Clear system memory restart POST and reload the operating system Reset button Cold boot reset Turn the system power off and then on This clears system memory Power off on restarts POST reloads the operating system and halts power to all peripherals Intel Server Board SE7320VP2 User Guide 39 Troubleshooting Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less frequent cause If the problem you are experiencing is with a specific software application see Problems with Newly Installed Application Software First Steps Checklist 40 U EDO OO U U U O Is AC power available at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured Are the processors fully seated in their sockets on the server board Are all standoffs in the proper location and not touching any components causing a potential short Are all add in PCI boards fully seated in their slots on the server board Are all jumper settings on the server board correct Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacture
51. r s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are all device drivers properly installed Are the configuration settings made in Setup correct Is the operating system properly loaded Refer to the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120 V or a NEMA 6 15R outlet for 200 240 V Are all integrated components from the tested components lists Check the tested memory and chassis lists as well as the supported hardware and operating system list See Additional Information and Software for links to the tested component lists Troubleshooting Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source A CAUTION Turn off devices before disconnecting cables Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices Turn off the system and all external peripheral devices Di
52. s and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment The customer is responsible for ensuring compliance of the modified product Only peripherals computer input output devices terminals printers etc that comply with FCC Class A or B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and TV reception All cables used to connect to peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio
53. s it idilio daa 48 Product Certification MarkingS cursa cuidat net ke 50 Customer Support Telephone Numbers Eke 53 xiii Contents xiv 1 Server Board Features This chapter briefly describes the main features of Intel Server Board SE7320VP2 This chapter provides a photograph of the product a list of the server board features and diagrams showing the location of important components and connections on the server board The Server Board SE7320VP2 is shown in the following picture Figure 1 Intel Server Board SE7320VP2 Intel Server Board SE7320VP2 User Guide 15 Server Board Features Table 1 summarizes the major features of the server board Table 1 Feature Processors Memory Chipset 1 0 Control Add in PCI PCI X PCI Express Cards riser s required Server Board Features Description Support for up to two Intel Xeon processors with an 800 MT s MHz front side bus and frequencies starting at 2 8 GHz Six DIMM slots supporting DDR266MHz or DDR333MHz memory Memory mirroring and memory sparing options Intel E7320 chipset including Intel E7320 MCH Intel 6300ESB ICH External connections Stacked PS 2 ports for keyboard and mouse RJ45 Serial B port Two RJ45 NIC connectors for 10 100 1000 Mb connections Two USB 2 0 ports One USB port header which supports two USB ports One DH10 Serial A header Two SATA 100 connectors with integrated RAID 0 1 support One
54. sconnect each of device from the system except for the keyboard and the video monitor Make sure the system power cord is plugged into a properly grounded AC outlet Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges see the documentation supplied with your video display monitor If the operating system normally loads from the hard disk drive make sure there is no diskette in drive A and no CD ROM disk in the CD ROM drive If the power LED does light attempt to boot from a floppy diskette or from a CD ROM disk Turn on the system If the power LED does not light see Power Light Does Not Light Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following a a Does the diskette drive activity light turn on briefly If not see Diskette Drive Activity Light Does Not Light If system LEDs are illuminated see LED Information for a description of the light and steps to take to correct the problem Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating sy
55. sockets Replace the server s cover and reconnect the AC power cord See the documentation that accompanied your server chassis for instructions on installing the server s cover Removing a Processor 30 Pune DA Observe the safety and ESD precautions at the beginning of this book Turn off all peripheral devices connected to the server Turn off the server Remove the AC power cord from the server Remove the server s cover See the documentation that accompanied your server chassis for instructions on removing the server s cover Unplug the processor fan cable from the server board Loosen the four captive screws on the corners of the heat sink Twist the heat sink slightly to break the seal between the heat sink and the processor 10 11 Hardware Installations and Upgrades Lift the heat sink from the processor If it does not pull up easily twist the heat sink again Do not force the heat sink from the processor Doing so could damage the processor Lift the processor lever Remove the processor If installing a replacement processor see Installing the Processor Otherwise reinstall the chassis cover RJ45 Serial Port Configuration The RJ45 serial port connector can be configured to support either a DSR signal or a DCD signal As the server board is shipped it is configured to support DSR signals To change the configuration to support DCD signals a jumper on the board must be changed Use the followi
56. stem If the operating system prompt does not appear see No Characters Appear on Screen 41 Troubleshooting Specific Problems and Corrective Actions This section provides possible solutions for these specific problems 42 Power light does not light No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity light does not light Hard disk drive activity light does not light CD ROM drive activity light does not light There are problems with application software The bootable CD ROM is not detected Try the solutions below in the order given If you cannot correct the problem contact your service representative or authorized dealer for help Power Light Does Not Light Check the following a a a Oo O U U O Did you press the power on button Is the system operating normally If so the power LED might be defective or the cable from the front panel to the server board might be loose Have you securely plugged the server AC power cord into the power supply Will other items plugged into the same power outlet function correctly Some ATX power supplies have a power switch on the back of the power supply next to the fan If your system as one is it turned on Remove all add in cares and see if the system boots If successful add the cards back in one at a time with a reboot between each additi
57. tion for additional information regarding the memory sub system Power Supply A minimum of 450 Watts is required Your supply must provide a minimum of 1 2 A of 5 V standby current or the board will not boot Use the power budget tool to determine the minimum power supply for your system based on all installed components For a link to the power budget utility see Additional Information and Software Optional Hardware Storage Devices 24 The Server Board SE7320VP2 provides two SATA connections and two ATA IDE ATAPI controllers The two SATA connectors are on the powersupply side of the board marked SATA 0 and SATA 1 Each ATA connection supports one or two ATA 100 devices IDE devices can be connected to the standard ATA connector next to the floppy connector or to the 100 pin cable connector A floppy drive connection is available through the standard floppy connector or through the 100 pin front panel connector if you have installed the optional hot swap backplane Drive power is supplied from the chassis power supply for conventional cable attached drives Power is available from the IDE power header near the cutout in the center on the power supply side of the board for ATA compliant IDE flash drives mini IDE iDiskOnChip and others For multiple slimline devices a Y cable for power can be used For direct plug IDE flash drives use the AXXFLASHPWR accessory cable See the documentation included with your
58. ur when you run new application software are usually related to the software not the server hardware Faulty equipment is unlikely especially if other software runs correctly Check the following Q Make sure the system meets the minimum hardware requirements for the software See the software documentation Q Make sure the software is properly installed and configured for the system See the software documentation Q Use only an authorized copy Unauthorized copies often do not work Q If you are running the software from a diskette CD ROM or DVD ROM try a different diskette U Make sure the correct device drivers installed If the problems persist contact the software vendor s customer service representative Problems with Application Software that Ran Correctly Earlier 46 Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure However they can also be caused by file corruption or changes to the software configuration Check the following Q If you are running the software from a diskette CD ROM or DVD ROM try a different diskette Check your system for a virus infection LI Uninstall and reinstall the software Make sure all necessary files are installed If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures
59. ut it has the same effect Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected feature has a value field or to select a sub field for multi valued features like time and date If a pick list is displayed the Enter key will undo the pick list and allow another selection in the parent menu Exit The ESC key provides a mechanism for backing out of any field This key will undo the pressing of the Enter key When the ESC key is pressed while editing any field or selecting features of a menu the parent menu is re entered When the ESC key is pressed in any submenu the parent menu is re entered When the ESC key is pressed in any major menu the exit confirmation window is displayed and the user is asked whether changes can be discarded Setup Defaults Pressing F9 causes the following to appear Setup Confirmation Load default configuration now Yes No If Yes is selected and the Enter key is pressed all Setup fields are set to their default values If No is selected and the Enter key is pressed or if the ESC key is pressed the user is returned to where they were before F9 was pressed without affecting any existing field values Save and Exit Pressing F10 causes the following message to appear Setup Confirmation Save Configuration changes and exit now Yes NO If Yes is selected and the Enter key is pressed all c
60. y attached U Make sure you specify the correct frame type in your NET CFG file The controller stopped working when an add in adapter was installed Q Make sure the cable is connected to the port from the onboard network controller U Make sure your BIOS is current See Additional Information and Software for a link to the current version Q Make sure the other adapter supports shared interrupts Make sure your operating system supports shared interrupts U Try reseating the add in adapter 45 Troubleshooting The add in adapter stopped working without apparent cause U Try reseating the adapter first then try a different slot if necessary Q The network driver files may be corrupt or deleted Delete and then reinstall the drivers U Run the diagnostics System Boots when Installing PCI Card System Server Management features require full time standby power This means some parts of the system have power going to them whenever the power cord is plugged in even if you have turned the system power off with the power button on the front panel If you install a PCI card with the AC power cord plugged in a signal may be sent to the command the system to boot Before installing a PCI card you should always U Turn off the server power by using the power button on the front of the system U Unplug the AC power cord s from the server Problems with Newly Installed Application Software Problems that occ
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