Home

IBM Server 8682 User's Manual

Contents

1. ET 3 1
2. 4 1 1 2 2 3 HS RE BEAR LAER e 3 ALMA 4 4 5 ERE oy EUR 2 A IBM 33F8354 ABERTA a FR AL gt do REREN REAL RDA EUR THES hokagi8 100 C 212 F tra ER ATER MAA gt Related service info
3. BETEN 1 1 2 2 3 3 MEN LATAS BA 4 Related service information 137 138 2 IBM 33F8354 HATER O
4. Related service information 153 3 4 Fa CD ROM DVD CD ROM Class 3A Class 3B ROM CD ROMN
5. o o o O oo o O oo o O oo o ES Installing options 45 System board LED locations The following illustration shows the location of the lights on the system board Note The illustrations in this document might differ slightly from your hardware Microprocessor 1 error ligh ight Microprocessor 2 error ligh ight Microprocessor 3 error light Post OK light Microprocessor or Microprocessor 4 error terminator card light present lights a o o pol REF TITTTTTTTTTT e o o o poi o IL oe o In IL o o Ps 8 8 8 8 A 8 E eso o o a lo D u PCI slot a attention lights PCI slot power on light 46 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Diagnostic panel LEDs The following illustration shows the location of the LEDs on the diagnostic panel The diagnostic panel LEDs are visible through a special cutout area locat
6. 4 18Kg 32Kg 55Kg AE AA 2 0a m 10 I 10 A 82 Kg Em 154 IBM xSeries 350 Type 8682 Hardware Maintenance Manual 22 2918 310201 0 EM LIS oo tale arre 5 X 2 AUS gt o 8 SIE ae sol SI ud Hol HAOI Server Library l PE 5l AIX te ASS UCH F Sa e 9 9 Ol 9 l ELE At ore 15 2 300 Y A ox T me a LISE Are dl HOISSFE E SA 8 Ol NES ago a 0132
7. 3 5 2 A IBW 33F8354 100 C
8. Pin Signal Pin Signal 1 Data 12 35 Data 12 2 Data 13 36 Data 13 3 Data 14 37 Data 14 4 Data 15 38 Data 15 5 Data P1 39 Data P1 6 Data 0 40 Data 0 7 Data1 41 Data 1 8 Data 2 42 Data 2 9 Data 3 43 Data 3 10 Data 4 44 Data 4 11 Data 5 45 Data 5 12 Data 6 46 Data 6 13 Data 7 47 Data 7 14 Data P 48 Data P 15 Ground 49 Ground 16 DIFFSENS 50 Ground 17 Term power 51 Term power 18 Term power 52 Term power 19 Reserved 53 Reserved 20 Ground 54 Ground 21 Attention 55 Attention 22 Ground 56 Ground 23 Busy 57 Busy 24 Acknowledge 58 Acknowledge 25 Reset 59 Reset 26 Message 60 Message 27 Select 61 Select 28 Control Data 62 Control Data 29 Request 63 Request 30 Input Output 64 Input Output 31 Data 8 65 Data 8 32 Data 9 66 Data9 33 Data 10 67 Data 10 34 Data 11 68 Data 11 The server has two standard serial ports Serial port A and Serial port B The operating system can use and share both serial ports however the integrated Advanced System Management processor can use and share only Serial port A Some application programs require specific ports and some modems function properly only at certain communication port addresses You might need to use the Configuration Setup Utility program to change communication port address assignments to prevent or resolve address conflicts Installing options 81
9. i j Memory board J40 Om opty mp un T PCI slot 2 rer AL 64 bit mr 66 MHz J51 PCI slot 3 64 bit 66 MHz J52 Um o Lo PCI slot 4 Fe RITES 64 bit 66 MHz J53 PCI slot 5 o o 64 bit 33 MHz J54 PCI slot 6 u 64 bit 33 MHz J55 o o 00 oo O oo OO e E E PCI hot plug switch card J1 Battery ne 1 bi 33 MHz J50 Note For additional illustrations of the system board components see board component locations on page 42 The following illustration shows how to install a microprocessor on the system board Note The illustrations in this document might differ slightly from your hardware Terminator card Latch Microprocessor Latch Installing options 67 To install an additional microprocessor Attention When you handle Electrostatic Discharge Sensitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to the following Web site and search for ESD http www ibm com Note If you are replacing a failed microprocessor verify that you have selected the correct microprocessor for replacement To d
10. 100 212F 3 A AN CD ROM DVD FREIRA TERR AEE ER FANTE T RE S SEHT HEN Tone m A REUTERS ARA 3A 3B IBM xSeries 350 Type 8682 Hardware Maintenance Manual 4 A 218 kg 37 5 232 kg 70 5 2 55 kg 121 2 85 5 lp ELIA Be eee ee TAR MEMES MEME Related service information 139 140 W I DF
11. Check System Error Log for error 2 Bad missing or mis installed processor terminator remove and reinsert condition then clear System Error terminator Log when the problem is found 3 PFA alert check error log for failure clear PFA alert remove AC power for at least 20 seconds reconnect then power up system 4 Run Information Panel diagnostics CPU LED on 1 Insure terminator or processor if multiprocessor system is installed The LED next to the failing CPU in slot D See Installing a microprocessor kit on page 66 should be on 2 Processor 1 2 3 or 4 3 System Board DASD LED on 1 Be sure the fans are operating correctly and the air flow is good Check amber drive LED for a 2 Failing drive failing hard drive if RAID system 3 SCSI Backplane FAN LED on 1 Check individual fan LEDs 2 Replace respective fan 3 Fan Cable 4 System Board 5 Power Backplane Board MEM LED on 1 Failing DIMM s in slot J1 J16 The LED next to the failing DIMM 2 Memory Card is on 3 System Board NMI LED on 1 Reboot the system 2 Check the System Error Log Note NMI LED can only be turned off by removing ac power from system then restoring ac power Symptom to FRU index 101 Note The System Error LED will also be on Diagnostic Panel LED FRU Action PCI A LED on ae DE Check System Error Log for additional information PCI card in slot 1 See System board component locations
12. Viewing or changing the serial port assignments To view or change the serial port assignments 1 Restart the server and watch the monitor screen 2 When the message Press Fl for Configuration Setup appears press F1 3 From the main menu select Devices and I O Ports then press Enter Note The Devices and I O Ports choice appears only on the full configuration menu If you set two levels of passwords you must enter the administrator password to access the full configuration menu 4 Select the serial port then use the arrow keys to advance through the settings available 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Serial port connectors The following table shows the pin number assignments for the 9 pin male D shell serial port connectors on the rear of the server These pin number assignments conform to the industry standard 1 5 00000 0000 6 9 Table 19 Serial port connectors pin number assignments Pin Signal Pin Signal 1 Data carrier detect 6 Data set ready 2 Receive data 7 Request to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Signal ground Universal Serial Bus ports The server has two Universal Serial Bus USB ports which configure automatically USB is an emerging serial interface standard for telephony and multimedia devices It uses Plug and Play technology to determine the
13. 1 Run Configuration Setup 2 System Board 186 Security hardware control logic failed 1 Run Configuration Setup 2 System Board 187 VPD serial number not set 1 Set serial number in Setup 2 System Board 188 Bad EEPROM CRC 2 Run Configuration Setup 2 System Board 189 Three attempts were made to access the server with invalid passwords Run Configuration Setup enter the administrator password 2 System Board Symptom to FRU index 111 Error Code Symptom FRU Action 201 1 Run memory diagnostics Memory test error see Memory Settings 2 DIMM on page 37 If the server does not have 3 Memory card the latest level of BIOS installed update 4 System Board the BIOS to the latest level and run the diagnostic program again 229 1 Processor Cache error 2 Optional Processor if installed 289 1 Run Configuration Setup DIMM has been disabled by user or 2 Disabled DIMM system see Memory Settings on page 137 301 1 Keyboard Keyboard or keyboard controller error 2 System Board 303 1 System Board Keyboard controller error 2 Keyboard 602 1 Diskette Invalid diskette boot record 2 Diskette Drive 3 Cable 4 System Board 604 1 Run Configuration Setup and Diagnostics Diskette drive error 2 Diskette Drive 3 Drive Cable 4 System Board 662 1 Run Configuration Setup and Diagnostics Diskette drive configura
14. 58 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Installing internal drives If you add different types of drives the system can read multiple types of media and store more data Several types of drives are available such as Diskette Hard disk CD ROM DVD ROM Tape Note The server supports external tape drives however the server does not support internal tape drives The server contains hardware that enables you to replace a failed hard disk drive without turning off the server Therefore you have the advantage of continuing to operate the system while a hard disk drive is removed or installed These drives are known as hot swap drives Each hot swap drive bay has two indicator lights on the front of the server see Start the server on page 8 If the amber hard disk status light for a drive is lit continuously that individual drive is faulty and requires replacement When the hard disk status light indicates a drive fault you can replace a hot swap drive without turning off the server Each hot swap drive that you plan to install must be mounted in a hot swap drive tray The drive must have a single connector attachment SCA connector Hot swap drive trays come with hot swap drives Internal drive bays Internal drives are installed in bays The server supports up to a maximum of six 1 inch 26 mm slim high 3 5 inch hot swap hard disk drives when the media bay option is installed
15. Safety information on page 127 e Review the information in Before you begin on page 50 Release latches A Fan housing To remove the four fan housing do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the top cover see Removing the server top cover and bezel on page 53 Remove the four fan assemblies Remove all adapters from the Active PCI adapter slots Remove the plastic dividers between the PCI adapter slots Press the fan assembly release latches on both sides of the fan assembly then remove the fan assembly from the server N er 90 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Dual fan mount assembly with cable Before you begin e Read Safety information on page 127 Review the information in Before you begin on page 50 Note To remove the fan housing assembly with card guides for four fans see step 4 on page 57 Holding screws A Dual fan mount assembly To remove the dual fan mount assembly with cable do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the top cover see Removing the server top cover and bezel on page 53 4 Disconnect the dual fan mount cable 5 Remove the two holding screws 6 Gently lift the fan mount assembly out of the server FRU information service only 91 Service processor card assembly Before you begin 92 Read Safet
16. mit Wasser in Ber hrung bringen ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten Hinweis 3 A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gefahrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks nicht Offnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gefahrliche Laserstrahlung auftreten VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden IBM xSeries 350 Type 8682 Hardware Maintenance Manual Hinweis 4 A 18 kg 32 kg 55 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 A A ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den
17. on page 42 Remove all PCI adapters from slots 1 6 Replace failing PCI adapter System Board PCI B LED on 9 i NE Check System Error Log for additional information PCI card in slots 2 4 See System board component locations on page 42 Remove all PCI adapters from slots 1 6 Replace failing PCI adapter System Board PCI C LED on Pe I Check System Error Log for additional information PCI card in slots 5 6 See System board component locations on page 42 Remove all PCI adapters from slots 1 6 Replace failing PCI adapter System Board PS1 LED on Check the DC Good LED on power supply 1 If off replace power Supply 1 Power Backplane PS2 LED on PS3 LED on Check the DC Good LED on power supply 2 If off replace power supply 2 Power Backplane Check the DC Good LED on power supply 3 If off replace power supply 3 Power Backplane SP Bus on SP Bus card System Board Event Log Not implemented at this time Non Red LE Check PS1 PS2 and PS3 LEDs and take the actions for those indicators See Diagnostic panel error LEDs on page 101 TEMP LED on Ambient temperature must be within normal operating specifications See Features and specifications on page 3 Ensure fans are operating correctly Examine System Error Log a DASD over recommended temperature DASD LED also on 1 Overheating hard drive 2 DASD Backplane
18. CD ROM drive Diskette drive Hot swap bays up to six Standard hard Optional hard disk drives disk drives 3 5 inch diskette drive CD ROM drive 3 hot swap hard disk drives e The server comes with one integrated drive electronics IDE CD ROM drive and one 3 5 inch 1 44 MB diskette drive The CD ROM drive bay bottom left front supports 5 25 inch half high removable media drives However you cannot install additional removable media drives in the server Installing options 59 The server supports three standard and three optional 1 inch 26 mm slim high 3 5 inch hot swap hard disk drives in the hot swap bays The standard hot swap bays are bays 1 through 3 from bottom to top The optional hot swap bays are bays 4 through 6 from bottom to top Bays 1 through 3 are located in the standard hard disk drive cage to the left of bays 4 through 6 in the optional hard disk drive cage Note The server does not support half high hot swap drives or internal tape drives The hot swap bays connect to a hot swap drive backplane The backplane is a printed circuit board behind the bays Hard disk drive component locations The following illustration shows the hot swap drive backplane component locations as viewed from the front of the server Note The illustrations in this document might differ slightly fr
19. E Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling ADVERTENCIA El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo un elemento qu mico que en el estado de California de los Estados Unidos est considerado como un causante de cancer y de defectos cong nitos adem s de otros riesgos reproductivos L vese las manos despu s de usar el producto Online support You can download the most current diagnostic BIOS flash and device driver files from http www ibm com pc support Copyright IBM Corp 2000 ii iv IBM xSeries 350 Type 8682 Hardware Maintenance Manual Contents About this manual Important safety information Online support General checkout Checkout procedure General information Features and specifications Server features Reliability availability and serviceability Start the server Controls and indicators Information LED panel Diagnostics i Diagnostic tools overview POST POST beep codes POST error messages Event error logs Small computer system interface mess
20. The top cover is in place during normal operation The top cover is removed for no longer than 30 minutes while the server is operating The processor housing cover over the processor and memory area is removed for no longer than 10 minutes while the server is operating A removed hot swap drive is replaced within 10 minutes of removal Cables for optional adapters are routed according to the instructions provided with the adapters A failed fan is replaced within 48 hours Working inside the server with the power on The server supports hot add hot plug and hot swap devices and is designed to operate safely while turned on with the cover removed Follow these guidelines when you work inside a server that is turned on Avoid loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuff links while you are working inside the server Do not allow your necktie to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches 50 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Remove items from your shirt pocket such as pens or pencils that could fall into the server as you lean over it Avoid dropping any metallic objects such as paper clips hair pins or screws into the server Handling static sensitive devices Static electricity though harmless to you can seriously damage
21. To install the IBM PCI Hotplug for Windows NT 4 0 Failover DMI Agent 1 DIA D 7 Download the IBM PCI Hotplug for Windows NT 4 0 Failover DMI Agent file from the xSeries Support web page and extract the files onto a diskette Insert the diskette into the diskette drive From the Start menu select the Run option Type A SETUP EXE in the Open box Click Ok The setup wizard opens Follow the instructions that are given by the setup wizard until the program is installed Restart the server To install the IBM PCI Hotplug for Windows NT 4 0 Solution package 1 NOT PR wD Download the IBM PCI Hotplug for Windows NT 4 0 Solution file from the xSeries Support web page and extract the files onto a diskette Log on to Windows NT Server as a user in the Administrator group Insert the diskette into the diskette drive From the Start menu select the Run option Type AASETUP EXE in the Open box Click OK The Setup wizard opens Follow the instructions given by the setup wizard until the program is installed Windows NT Server failover setup To install the IBM 10 100 Fault Tolerant Adapter device drivers 1 Add the redundant NIC adapter according to the instructions that are provided with the adapter Use the ServerGuide CDs to install the AMD PCNet Ethernet Family adapter device driver Do not select the Grouping box at this point you must first restart the machine From the Windows NT Server desktop
22. a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground Related service information 129 b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages
23. b Press the adapter firmly into the expansion slot Attention When you install an adapter in the server be sure that it is completely and correctly seated in the system board connector Incomplete insertion might cause damage to the system board or the adapter c Lower the tab over the top corner of the adapter Rotate the adapter retention latch clockwise until it snaps into place 9 Connect any needed cables to the adapter 10 Enable the PCI slot from your operating system Refer to the documentation that comes with your operating system for information about enabling a hot plug PCI slot Make sure that the power on light for the hot plug PCI slot comes on 11 If you have other options to install or remove do so now otherwise go to Installing the server top cover and bezel on page 74 Cabling example for the ServeRAID adapter 56 You can install an optional IBM ServeRAID adapter in the server to control the internal hot swap hard disk drives that is to enable you to configure the internal hot swap hard disk drives into disk arrays To do this you must turn off the server disconnect the internal SCSI cable from the integrated SCSI controller on the system board and connect the cable to a ServeRAID adapter Refer to the ServeRAID adapter option documentation for complete instructions on installing a ServeRAID adapter in the server Refer to the Using IBM ServeRAID book on the Documentation CD for information on ServeR
24. either a power supply AC power or a light has failed The power light is located above and between the power control button and the reset button Attention If this light is off it does not mean there is no electrical current present in the server The light might be burned out To remove all electrical current from the server you must unplug the server power cords from the electrical outlets Hard disk drive activity light This green light is on when there is activity on a hard disk drive Ethernet link status light When this green light is on there is an active connection on the Ethernet port The Ethernet transmit receive activity light is also located on the Ethernet RJ 45 connector on the rear of the server Information light When this amber light is on the server power supplies General information 9 are nonredundant or some other noncritical event has occurred Check the nostic LED panel for more information see Diagnostic panel LEDs on page 18 6 System error light This amber light is on when a system error occurs A light on the diagnostics LED panel will also be on to further isolate the error For more information see Diagnostic panel LEDs on page 18 6 Ethernet transmit receive activity light When this green light is on there is activity between the server and the network The Ethernet transmit receive activity light is also located on the Ethernet RJ 45 connector on the rear of the serve
25. level critical power supply X has been removed or has 2 See Power checkout on page 20 encountered some other fault Power Supply X overvoltage fault level critical See Power checkout on page 20 Power Supply X AC power removed early power off warning Check to see if ac cords are plugged in properly 2 Problem may have been temporary ac problem If level critical a power supply has been unplugged or has problem persists sce Power checkout on page 20 checkout on page 20 been installed without an ac cord System running non redundant power 1 Add another power supply level non critical system does not have redundant power 2 Remove options from system 3 System can continue to operate without redundancy protection if 1 and 2 above are not followed System under recommended voltage for X v 1 Check connections to power subsystem level warning indicated voltage supply under nominal 2 Replace power supply value value for X can be 12 12 or 5 3 Replace power backplane System under recommended voltage on 3 3 v 1 Check connections to power subsystem level warning 3 3 volt supply under nominal value 2 Replace power supply 3 Replace power backplane X V bus fault level critical overcurrent condition on X voltage bus See Power checkout on page 20 12V X bus fault level critical overcurrent condition on 12 volt X voltage b
26. AA 2 10 e IBM xSeries 350 Type 8682 Hardware Maintenance Manual Removing the server top cover and bezel Review the information in Before you begin on page 50 The following illustration shows how to remove the top cover and bezel from the server Note The illustrations in this document might differ slightly from your hardware Top cover Release latch q Cover release latch Release latch To remove the server top cover 1 Lift the plastic cover release latch near the edge of the top cover 2 Slide the top cover slightly toward the rear of the server the cover will stop after about 25 mm 1 inch Lift the cover off the server and set the cover aside Attention For proper cooling and airflow replace the top cover before turning on the server Operating the server for extended periods of time over 30 minutes with the top cover removed might damage server components To remove the bezel 1 Release the two tabs at the top edge of the bezel and pull the top of the bezel slightly away from the server 2 Pull the bezel up to release the two tabs at the bottom edge of the bezel Store the bezel in a safe place Installing options 53 Working with adapters 54 The following illustration shows the location of the Active PCI adapter expansion slots on the system board Notes 1 The illustrations in this document might differ slightly from your hardware 2 Active PCI slots
27. C e Ne cherchez pas a la r parer ou a la d monter Pour la mise au rebut reportez vous la r glementation en vigueur Notice n 3 A ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes e N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance a l int rieur Pour eviter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document A DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer a l aide d instruments optiques vitez une exposition directe au rayon Related service information 145 146 n 4 218 kg 39 7 Ib 32 kg 70 5 lb 255 kg 121 2 lb ATTENTION Faites vous aider pour soulever ce produit Notice n 5 ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peu
28. J36 Microprocessor slot 2 J35 Microprocessor slot 1 J34 IBM xSeries 350 Type 8682 Hardware Maintenance Manual System board cable connectors The following illustration shows the location of the cable connectors on the system board 120 MM fan J49 Advanced System Management processor TETTE a J69 J68 J67 Loi Be ET External SCSI E 39 mm J o E rt a o o ae HH Internal SCSI J38 120 MM fan Power signal J30 J16 Main power IDE J21 J71 Diagnostic panel J18 1 0 external port connectors The following illustration shows the location of the input output external port connectors on the system board Keyboard bottom Mouse top J64 Serial A Parallel J63 bottom Serial B Ethernet J79 Video J62 a USB 1 USB 2 FE de d J61 j E E o 00 DI o 00 DI o 00 DI o o o o E I N o DIE wm Installing options 4
29. on page 70 for instructions 100 MHz front side bus FSB The FSB is the processor external bus This bus is the interface between the processors and the system board The FSB is also known as the processor host bus Large system memory The memory bus in the server supports up to 16 GB of system memory The memory controller provides error correcting code ECC support for up to 16 industry standard 3 3 V 168 pin 8 byte PCI PC100 registered dual inline memory modules DIMMs The memory controller also provides Chipkill memory protection Chipkill memory protection is a technology that protects the system from a single chip failure on a DIMM System management capabilities The server comes with an Advanced System Management Processor on the system board This processor enables you to manage the functions of the server locally and remotely The Advanced System Management Processor also provides system monitoring event recording and dial out alert capability Note The Advanced System Management Processor is sometimes referred to as the service processor Integrated network environment support The server comes with an Ethernet controller on the system board This Ethernet controller has an interface for connecting to 10 Mbps or 100 Mbps networks The server automatically selects between 10BASE T and 100BASE TX The controller General information 5 provides full duplex FDX capability which enables simultaneous tran
30. see page 122 For specific problems see Power nou messages on page 119 Recovering BIOS If the BIOS code in the server has become corrupted such as from a power failure during a flash update you can recover the BIOS using the recovery boot block and a BIOS flash diskette Note You can obtain a BIOS flash diskette from one of the following sources Use the ServerGuide program to make a BIOS flash diskette Download a BIOS flash diskette from the World Wide Web Go to http www pc ibm com support select IBM Server Support and make the selections for the server The flash memory of the server consists of a primary page and a backup page The J14 jumper controls which page is used to start the server If the BIOS in the primary page is corrupted you can use the backup page to start the server then boot the BIOS Flash Diskette to restore the BIOS to the primary page To recover the BIOS 1 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover 2 Locate jumper J14 on the processor board see System board jumpers on page 44 3 Move J14 to pins 1 and 2 to enable secondary boot block page 20 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Insert the BIOS flash diskette into the diskette drive Restart the server 6 The system begins the power on self test POST Select 1 Update POST BIOS from the menu that contains various flash upda
31. Action Setup and Installation CD won t start Be sure the server is supported all servers with a startable bootable CD ROM drive are supported If the startup boot sequence settings have been altered be sure the CD ROM is first in the boot sequence If more than one CD ROM drive is installed be sure that only one drive is set as the primary drive Start the CD from the primary drive ServeRAID program cannot view all installed drives or cannot install NOS The Operating System Installation program continuously loops Be sure there are no duplicate SCSI IDs or IRQ assignments Be sure that the hard disk drive is connected properly Free up more space on the hard disk ServerGuide wont start your NOS CD Be sure the NOS CD you have is supported by ServerGuide See the Setup and Installation CD label for a list of NOS versions supported Can t install NOS option is grayed out Either there is no logical drive defined ServeRAID systems or the ServerGuide system partition is not present Run the setup and configuration program TechConnect CD Action Can t start TechConnect CD Be sure youre starting the CD on a system with Microsoft Windows installed Can t view publications from TechConnect CD or text is unreadable Be sure you have the Adobe reader installed available from the TechConnect CD Diskette Factory CD Action Get tim
32. Disk Drive Fixed boot sector error 2 If RAID system refer to the Hardware Maintenance Manual for the specific RAID adapter 3 SCSI Backplane 4 Cable 5 System Board 19990305 1 Install operating system to hard disk drive Fixed boot sector error no operating system installed 19990650 1 Check cable AC power has been restored 2 Check for interruption of power supply 3 Power Cable Other numbers Follow instructions on screen ServeRAID For ServeRAID error codes and procedures refer to the Hardware Maintenance Manual for the particular RAID adapter in the system being serviced 116 IBM xSeries 350 Type 8682 Hardware Maintenance Manual I2C bus fault messages The System Event Error Log may contain I2C bus fault messages from both the Service Processor Diagnostic and the Advanced System Management processor indicated by the source DIAGS and SERVPROC respectively The format of the DIAGS messages from the revision ARY115 and later are formatted as either I2C Bus x bad or devices on this bus are functioning incorrectly or I2C Busses x y z bad or devices on these busses are functioning incorrectly where the numbers listed x y Z represent any of the busses that are experiencing a fault The table below provides the appropriate actions to take for each bus number listed Message Action Failure reading I2C device Check devices on bus 0 Reseat Service Processor Board Replace Ser
33. H A JI Ju JU st dim lt zH uo um OF OR 72488 FX DISAIS AloHOF LICH y RI ak x SI bH RI RT an m ci aces ASE OA AUX SLI Ct 1 28 ASAE SUD 2 HN BUENA A 2 uau 3 113 HO H LE HESS ESO US AS able HA SAO AB StU Ct HSE Ol SASU A 113 BUC ALOI AW H AOI 4 2 0 2 3 41 MASIUCI OA RE AOI 4 EX 2 EXI DFE AI g II OFM AI 5 oH ol e tHL 5 5 SA AAXE SUC SUHU EN SIX BES SANO 100 C 212 F 0180 Sl BASHA AIS SOLTAS 2201 ket Eel 155 Related service information vo m E 8 ao o 4 a m sy S ma E M Rae 5 5 J De Ca ou lt m A S 01 Rd mu a mu MW ae Was lt 0 wa lt a y ed io lt el or om LT au RS sur i SE JU Soi MX y Boj AU pi a lt l a Ee nO 1068 N o CTA a m Sa fr 5 RE mo Su Ka Tare a VIO mo K4 mio o Old 2 nd 33 On a 2 ul Za Sm 5 JUR IH B mozo 5 e Ro 19 RK So Ro ES Son Ms MIR El O Sy a5 su 52 E E EE 8 o Pas Zu zi Sm RCI 2 Bot Ol Wo Sy WA x 3 api ge HI O4 m Xie S will di zu 2 5 y um Fur N Ji qua 2 2 DIS EM So SU Beye de Kal cu Ms 288 T Sms 0 o BL RZ zm Hz 2 Ul Ze ow 3101 mK Sol Ky ZA EM 0H weet au zu FSA 2 Sy 35 S voo Je u Ha 0H Ca Woy 5_ Fig AR A o OR W o
34. O O a O Service processor System board connector Power LED error Installing options 87 Cabling the server The following illustration shows the cabling for a typical server configuration Notes 1 The illustrations in this document might differ slightly from your hardware 2 Refer to the documentation that comes with your options for additional cabling instructions It might be easier for you to route any cables before you install certain options 3 Cable identifiers are printed on the cables that come with the server and options Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labeled HDD 88 IBM xSeries 350 Type 8682 Hardware Maintenance Manual FRU information service only Field Replacement Units FRUs should be replaced by qualified service personnel only LED switch card Before you begin Read Safety information on page 127 Review the information in Before you begin on page 50 Holding screws A LED switch card To remove the LED switch card do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the top cover see Removing the server top cover and bezel on page 53 4 Disconnect the switch card cables Remove the 4 holding screws 6 Lift the switch card out of the server a O Copyright IBM Corp 2000 89 Four fan housing Before you begin e Read
35. SCSI ports Two serial ports e Two Universal Serial bus USB ports One Ethernet port Three communication ports dedicated to the Advanced System Management processor The following illustration shows the I O port connectors on the rear of the server Note The illustrations in this document might differ slightly from your hardware Advanced System Management Interconnect port A Advanced System Management Interconnect port B Video Management port C O O O O O O ORIO EN O O O O O O O O O o o o a a o o alata tata ta tata IN O 7 ow CO D oti Ne ee o dl USB 1 Mouse Serial B Ethernet USB 2 Keyboard Serial A Parallel The server has one parallel port This port supports three standard Institute of Electrical and Electronics Engineers IEEE 1284 modes of operation Standard Parallel Port SPP Enhanced Parallel Port EPP and Extended Capability Port ECP Viewing or changing the parallel port assignments You can use the built in Configuration Setup Utility program to configure the parallel port as bidirectional that is so that data can be both read from and written to a device In bidirection
36. a problem with the hub The Ethernet Transmit Receive Activity light illuminates when the Ethernet controller sends or receives data over the Ethernet Network If the Ethernet Transmit Receive Activity light is off make sure that the hub and network are operating and that the correct device drivers are loaded The Ethernet Speed 100 Mbps light illuminates when the Ethernet controller LAN speed is 100 Mbps Make sure that you are using the correct device drivers supplied with the server Check for operating system specific causes for the problem Make sure that the device drivers on the client and server are using the same protocol Test the Ethernet controller How you test the Ethernet controller depends on which operating system you are using see the Ethernet controller device driver README file Ethernet controller troubleshooting chart You can use the following troubleshooting chart to find solutions to 10 100 Mbps Ethernet controller problems that have definite symptoms Table 2 Ethernet troubleshooting chart Ethernet controller problem Suggested Action The server stops running when loading device drivers The PCI BIOS interrupt settings are incorrect Check the following Determine if the interrupt IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do no
37. antes de executar qualquer opera o Instru o 1 AA PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque Nao conecte ou desconecte cabos e nao realize instalagao manutencao ou reconfiguragao deste produto durante uma tempestade com raios Conecte todos os cabos de alimentacao a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas e Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas Para Conectar Para Desconectar 1 DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos 2 Primeiramente remova os cabos de aos dispositivos alimenta o das tomadas 3 Conecte os cabos de sinal aos 3 Remova os cabos de sinal dos conectores conectores 4 Conecte os cabos de ali
38. are also called hot plug PCI slots PCI slot PCI slot 1 32 bit power on light PCI hot plug 33 MHz J50 switch card PCI slot sis J1 attention lights O a da a PCI slot 6 i 64 bit Lio oo DI Oo DI oo DI 00 DI oo DI 33 MHz J55 PCI slot 5 64 bit 33 MHz J54 PCI slot 4 64 bit 66 MHz J53 o 3 nu m my nu PCI slot 3 64 bit 66 MHz J52 PCI slot 2 64 bit pr 66 MHz J51 9 Lol tl hin hl o PCI bus configuration Hot plug 32 bit PCI slot 1 on PCI bus A 5V 33 MHz e Hot plug 64 bit PCI slots 2 through 4 on PCI bus B 3 3V 66 MHz e Hot plug 64 bit PCI slots 5 through 6 on PCI bus C 5V 33 MHz e Power on lights for Active PCI slots e Internal Attention lights for Active PCI slots External Attention lights for Active PCI slots This section gives the procedure for installing a hot plug PCI adapter If your operating system supports hot plug PCI adapters you can replace a failing hot plug PCI adapter with a new adapter of the same type without turning off power to the server If your operating system and adapter also support the hot add feature you can install a new adapter without turning off the power to the server Before you
39. begin e Review the information in Before you begin on page 50 and Working inside the server with the power on on page 50 Read the documentation that comes with your adapter for any special requirements or restrictions Read the documentation that comes with your operating system IBM xSeries 350 Type 8682 Hardware Maintenance Manual Attention Do not remove a hot plug PCI adapter before performing the operating system defined procedure for disabling the Active PCI hot plug slot that contains the adapter Failure to do so might cause your system to lock up Refer to your operating system documentation Installing a hot plug adapter The following illustration shows how to install a hot plug PCI adapter Note The illustrations in this document might differ slightly from your hardware Expansion slot cover Adapter retention latch Tab Power on light Adapter Adapter retention Plastic dividers To install a hot plug PCI adapter Attention When you handle Electrostatic Discharge Sensitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to the following Web site and search for ESD http www ibm com 1 Remove the top cover see Removing the server top cover and bezel on page 53 2 Determine which expansion slot you will use for the adapter Note All six PCI slots support hot plug PCI adapters 3 D
40. boot failures using the 2 Battery default configuration 3 System Board 4 Processor 101 102 106 System and processor error 1 System Board 111 1 Failing adapter Channel check error 2 DIMM 3 System board 114 1 Failing adapter Adapter read only memory error 2 Run diagnostics 110 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Error Code Symptom FRU Action 129 Internal cache error Processor 2 Optional processor if installed 151 Real time clock error Run Diagnostics Battery on gt System Board 161 Real time clock battery error Run Configuration Setup Battery ONS System Board 162 Device Configuration Error Note Be sure to load the default settings and any additional desired settings then save the configura tion Run Configuration Setup Battery Failing Device 00 oS System Board 163 Real Time Clock error Run Configuration Setup Battery on gt System Board 164 Memory configuration changed see Memory Settings on page 57 Run Configuration Setup DIMM Memory Card puo Nu System Board 175 Hardware error 1 System Board 176 177 178 Security hardware error 1 Run Configuration Setup 2 System Board 184 Power on password corrupted 1 Run Configuration Setup 2 System Board 185 Drive startup sequence information corrupted
41. circuit power backplane system board all models 36L9605 Cable power signal power backplane to board 2x17 all models 36L9609 Cable power board to fans 2x15 5 drop all models 36L9613 124 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Index xSeries 350 Type 8682 models 1RY 2RY 4RY 5RY 6RY Cable signal system board to SCSI backplane all models Power cord all models Keyboards Keyboard US English French Canadian LA Spanish Arabic Belgium French Belgium UK Bulgarian Czech Danish Dutch French German Greek Hebrew Hungarian Korean Iceland Italy Norwegian Polish Portuguese Romanian Russian Serbian Cyrillic Slavic Spanish Swedish Finn Swiss F G Turkish Turkish UK English Yugosl Lat US English EMEA Chinese US Thailand French Canadian Power cords Power cord China PRC Japan Thailand Israel Bangladesh Burma India Pakistan South Africa Sri Lanka Chile Ethiopia Italy Libya Somalia FRU No 3710350 6952301 FRU No 3712551 3712552 3712553 3712555 3712556 3712557 3712558 3712559 3712560 3712561 3712562 3712563 3712564 3712565 3712566 02K0901 37L2567 37L2568 37L2569 37L2570 37L2571 37L2572 37L2573 37L2574 37L2575 37L2576 37L2577 37L2578 37L2579 37L2580 37L2581 37L2582 37L2583 37L2585 37L2587 37L0913 FRU No 01K9851 01K9853 1245120 1245122 1245124 1245126 Parts listing Type 8682 125 Power cord Argentina A
42. dividers between the PCI adapter slots Reinstall the adapters in the PCI adapter slots The following illustration shows how to route the SCSI cable to the ServeRAID adapter Installing options 57 Attention When you route the SCSI cable observe the following Do not block the ventilated space in front of the fan assembly Do not place the SCSI cable fold on top of the fan assembly Do not route the SCSI cable over the memory board assembly ServeRAID adapter a al ED en l Al Al WESE a TT I fl o HU Wo gt ME Me i ii I IO o 11 Install the ServeRAID adapter in the desired PCI slot See Installing a hot plug adapter on page 55 for adapter installation instructions Refer to the ServeRAlD adapter option documentation for additional information on installing a ServeRAID adapter in the server and connecting the SCSI cable to a ServeRAlD adapter 12 Connect the SCSI cable to an internal channel connector on the ServeRAID adapter Note Refer to the Using IBM ServeRAID book on the Documentation CD for information on ServeRAlD adapters and controllers
43. enable Diagnostic LED Panel System Board No ac power Power supply ac LED is off Check the power cord Power Supply If two are installed swap them to determine if one is defective Power Backplane No beep and no video See Undetermined problems on page 122 System will not power up Power supply ac LED is on Seg Power supply LED errors on page 110 100 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Diagnostic panel error LEDs The system error LED is turned on when an error is detected If the system error LED is on remove the cover and check the diagnostic panel LEDs The following is a complete list of diagnostic panel LEDs followed by the FRU Action for correcting the problem Note If a diagnostic panel LED is on and the information LED panel system error LED is off there is probably an LED problem Run LED diagnostics Notes 1 To locate the LEDs on the system board see System board component locations on page 42 2 Check the System Error Log for additional information before replacing a FRU 3 It may be necessary to view the System Error Log from a remote connection such as MOST 4 The memory card DIMM error LEDs and processor error LEDs turn off when the system is powered down Note The System Error LED will also be on Diagnostic Panel LED FRU Action All LEDs off 1 System Error Log is 75 full clear the log
44. is being properly cooled see Temperature checkout on page 23 System shutoff due to high ambient temperature level critical high ambient temperature 1 Ambient temperature must be within normal operating specifications see specifications on page 3 System shutoff due to faults on each supply level critical each installed power supply encountered a fault condition 1 See Power checkout on page 20 DASD checkout Message Action Hard drive X removal detected level critical hard drive X has been removed 1 Information only take action as appropriate Hard Drive SCSI ID X fault level critical error has occurred on a DASD drive in a RAID configuration causing it to be defunct 1 Ambient temperature must be within normal operating specifications see specifications on page 3 CPU checkout Message Action Host BIST fail level informational host s built in self test failed 1 Reseat CPU 2 Replace CPU Internal Error CPU X fault level critical specified processor reported internal error and is held offline and system restarted 1 If problem persists replace CPU X Symptom to FRU index 121 Undetermined problems You are here because the diagnostic tests did not identify the failure the Devices List is incorrect or the system is inoperative Note A corrupt CMOS can cause undeterm
45. is for the xSeries 350 Type 8682 Models 1RY 2RY 4RY 5RY 6RY System 123 Copyright IBM Corp 2000 Index xSeries 350 Type 8682 models 1RY 2RY 4RY 5RY 6RY FRU No 1 Top cover assembly all models 36L9611 2 Memory card with backer plate assembly all models 00N6637 3 CPU terminator card slot 2 models 1RY 4RY 94H0598 4 92mm x 38 fan assembly all models 37L0305 5 700MHz 1MB processor models 1RY 4RY 19K0911 5 700MHz 2MB processor models 2RY 5RY 19K0913 5 900MHz 2MB processor model 6RY 24P3576 6 92mm fan housing assembly with card guides all models 00N8981 7 LED switch card katana all models 37L6460 8 SCSI backplane w backer plate assembly all models 00N8953 9 Slim hard disk drive bezel filler assembly all models 00N7259 10 Power supply filler panel all models 37L0331 11 1 44MB diskette drive all models 76H4091 12 Front bezel assembly 18mm models 1RY 2RY 00N8971 13 48x CD ROM all models 06P5167 14 Power supply with mounting 270w all models 37L0311 15 Frame assembly chassis all models 36L9590 16 Power backplane assembly all models OON6651 17 System board and backerplate assembly all models 00N6623 18 Service processor card assembly all models 00N6644 19 120mm fan dual fan mount with cable assembly all models 09N7936 20 120mm fan assembly all models 09N7938 Rails snap on CD ROM all models 00N6412 Slide assembly FDD left right all models 00N6413 Assembly 3u left EIA flange all
46. is listed first Use this Symptom to FRU index to help you decide which FRUs to have available when servicing the computer The POST BIOS displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Note One beep after successfully completing POST indicates the system is functioning properly Beeps Description 1 2 3 One beep A pause or break Two beeps A pause or break Three Beeps CMOS write read test failed 2 4 Four continuous beeps Beep Symptom FRU Action 1 1 3 1 Battery System Board 1 1 4 BIOS EEPROM checksum failed 1 System Board 1 2 1 Programmable Interval Timer failed System Board 1 2 2 DMA initialization failed System Board 1 2 3 DMA page register write read failed System Board Copyright IBM Corp 2000 97 Beep Symptom FRU Action 1 2 4 1 DIMM RAM refresh verification failed 2 System Board 3 Memory Card 1 3 1 1 DIMM 1st 64K RAM test failed 2 Memory Card 3 System Board 1 3 2 1 DIMM 1st 64K RAM parity test failed 2 Memory Card 3 System Board 1 4 3 1 System Board Interrupt vector loading test failed 2 1 1 1 System Board Secondary DMA register failed 2 1 2 1 System Board Primary DMA register fa
47. laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam IBM xSeries 350 Type 8682 Hardware Maintenance Manual A 4 218 kg 39 7 Ib 32kg 70 5 lb 55 kg 121 2 lb CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2U ae 1 09 Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 Ibs on top of rack mounted devices Related service information 133 134 Importante Todas as instru es de cuidado e perigo da IBM documentation come am com um numero Este numero e utilizado para fazer refer ncia cruzada de uma instrugao de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta se o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo
48. limited warranty and 90 Day IBM Start Up Support If you have access to the World Wide Web you can obtain up to date information about the server model and other IBM server products at the following World Wide Web address http www ibm com eserver xseries Features and specifications The following provides a summary of the features and specifications for the xSeries 350 server e Microprocessor Intel Pentium Ill Xeon 32 KB of level 1 cache 1 MB or 2 MB Level 2 cache depending upon model 100 MHz front side bus FSB Supports up to four microprocessors Memory Maximum 16GB Type ECC SDRAM Registered DIMMs 16 slots 4 way interleaved Drives standard Diskette 1 44 MB CD ROM 40X IDE Expansion bays Hot swap drives Three standard slim high three optional slim high Active PCI expansion slots One 33 MHz 32 bit Three 66 MHz 64 bit Two 33 MHz 64 bit Hot swap power supplies 270 W 115 230 V ac Minimum One Maximum Three Redundant cooling Six hot swap fans Video S3 video controller Compatible with SVGA and VGA 8 MB video memory Copyright IBM Corp 2000 3 Size 4 U Height 178 mm 7 in 4 U Depth 711 2 mm 28 in Width 482 6 mm 19 in Weight 34 9 kg 77 Ib to 50 4 kg 111 lb depending upon configuration Integrated functions Advanced System Management processor with Lig
49. litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pud esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 A ATTENZIONE Quando si installano prodotti laser come ad esempio le unita DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue e Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica e L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Related service information 151 152 Avviso 4 000 18 kg 32 kg gt 55 kg ATTENZIONE Durante il sollevamento della macchina seguire delle n
50. memory while allocating buffers Explanation The driver could not allocate the requested buffers Action Check the system configuration Edit the PROTOCOL INI file to reduce the number of Txbuffers and Rxbuffers specified for the driver PCNTND 7 A Protocol Manager device error occurred Explanation The NDIS stack is not configured correctly Action Check and correct the configuration PCNTND 8 Bad status for the Protocol Manager Explanation The NDIS stack is not configured correctly in the PROTOCOL INI file Action Check and correct the configuration PCNTND 9 Cannot find the PROTOCOL INI entry Explanation The NDIS stack is not configured correctly in the PROTOCOL INI file Action Check and correct the configuration PCNTND 10 The Protocol Manager Input Output Control IOCTL failed Explanation The NDIS stack is not configured correctly in the PROTOCOL INI file Action Check and correct the configuration PCNTND 11 Protocol Manager registration failed Explanation The NDIS stack is not configured correctly Action Check and correct the configuration PCNTND 15 Device not found Explanation The driver cannot find an Ethernet controller in the server Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTND 16 PCI scan specified device not found Exp
51. practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for
52. secondary Ethernet controller Action identify the cause of the failure on the primary Ethernet connection Restoring the operational state of the primary connection will cause the network traffic to automatically transfer to the primary Ethernet controller PermaNet Server Switching back to Primary Adapter Explanation The primary Ethernet connection is now operating correctly Network traffic will automatically transfer to the primary Ethernet controller Action None needed message is for information only Diagnostics 29 UNIX messages This section provides descriptions of the Ethernet error messages for the SCO UNIX LLI driver and suggested actions to resolve each problem Table 6 UNIX LLI driver messages for the Ethernet controller pnt0 2 PCI search specified PCI device not found Explanation The driver cannot locate the Ethernet controller on the PCI bus Action Run the NETCONFIG program to search for another Ethernet controller Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 6 Cannot allocate memory for the adapter during an interrupt Please check the Streams parameters Explanation On a SunSoft Solaris system this message indicates that the system is out of Streams memory blocks Action Use the CRASH utility to increase the number of Streams memory blocks Modify the interrupt request IRQ sett
53. select Control Panel then select the Network icon then select the Adapters tab Highlight one of the adapters that will be in the redundant pair and then click the Properties button Check the Grouping box This will show the possible combinations for redundant pairs Select the adapter pair you want and then select OK Note that the integrated Ethernet controller is located at PCI C Two options are available for recovering from a failover condition The options are determined by the Enable for DMI Hot Swap Support checkbox If the IBM Hot Plug PCI for Windows NT Server 4 0 package is installed this checkbox will appear at the bottom of the Adapter Properties panel If you do not have the IBM Hot Plug PCI for Windows NT Server 4 0 package installed on the server you will not see the Enable for DMI Hot Swap Support checkbox Installing options 85 86 If the Enable for DMI Hot Swap Support checkbox is not checked or is not present traffic will automatically switch back to the primary adapter when the primary link status is restored In this mode the adapter cannot be hot swapped Users with the IBM Hot Plug PCI for Windows NT Server 4 0 package installed should check the Enable for DMI Hot Swap Support checkbox If the Enable for DMI Hot Swap Support checkbox is checked traffic will remain on the secondary adapter until the user directs it to return to the primary adapter This can be done after the hot swap replacemen
54. server cover see Removing the server top cover and bezel on page 53 53 Lift the jumper straight off the pin block Align the holes in the bottom of the jumper with the center pin and the pin that was not covered previously Po 5 Slide the jumper fully onto these pins 6 Reinstall the server cover and connect the cables see Installing the server top cover and bezel on page 74 Installing options 69 Installing a hot swap power supply 70 The following illustration shows how to install a hot swap power supply Note The illustrations in this document might differ slightly from your hardware Filler panel Power supply Power supply handle To install an additional power supply 1 2 3 4 Remove the filler panel Place the handle on the power supply in the open position Slide the power supply into the chassis and close the handle Plug the power cord into the power supply then into a properly grounded electrical outlet Verify that the DC Power light and the AC Power light on the power supply are lit indicating that the power supply is operating properly Statement 8 A CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspec
55. simultaneous transmission and reception of data on the Ethernet local area network LAN To access the Ethernet port connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the RJ 45 connector on the rear of the server Note The 100BASE TX Fast Ethernet standard requires that the cabling in the network be Category 5 or higher The Ethernet RJ 45 connector has two lights The Ethernet link status light is on the left When this green light is on there is an active connection on the Ethernet port The Ethernet transmit receive activity light on the right When this amber light is on there is activity between the server and the network These lights have the same functions as the Ethernet link status light and the Ethernet transmit receive activity light on the information panel see Finformation LED panel on page 9 Configuring the Ethernet controller When you connect the server to the network the Ethernet controller automatically detects the data transfer rate 10 Mbps or 100 Mbps on the network and then sets the controller to operate at the appropriate rate That is the Ethernet controller will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX half duplex HDX or full duplex FDX The controller supports half duplex HDX and full duplex FDX modes at both speeds The Ethernet controller is a PCI Plug and Play device You do not need to set any jump
56. that POST detected a problem For more information see Beep symptoms on page 97 POST error messages POST error messages occur during startup when POST finds a problem with the hardware or detects a change in the hardware configuration For a list of POST errors see POST error codes on page 110 Event error logs The POST error log contains the three most recent error codes and messages that the system generated during POST The System Event Error Log contains all error messages issued during POST and all system status messages from the Advanced System Management Processor To view the contents of the error logs start the Configuration Setup Utility program see Starting the Configuration Setup Utility program on page 33 then select Event Error Logs from the main menu Small computer system interface messages If you receive a SCSI error message see SCSI error codes on page 118 Note If the server does not have a hard disk drive ignore any message that indicates that the BIOS is not installed You will get these messages only when running the SCSI Select Utility ServerGuide error symptoms Look for symptoms in the left column of the following chart Probable solutions appear in the right column Setup Action Setup and Installation CD won t start Be sure the system is a supported eServer with a startable bootable CD ROM drive If the startup boot sequence settings have been altere
57. the bi prega pda jo run the diagnostic programs PCNTNW NW 066 The cable might be disconnected from the adapter Explanation The cable might be disconnected from the server Ethernet port Action Verify that a cable is connected to the Ethernet port PCNTNW NW 071 The matching virtual adapter could not be found Explanation You tried to load another instance of the driver with a different I O address This new adapter could not be found Action Verify that you installed an IBM 10 100 Fault Tolerant Adapter and make sure that the adapter is seated correctly If the adapter is seated correctly go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTNW NW 072 A resource tag is unavailable Explanation The driver tried to allocate some resources that were not available Action Add more memory or free some memory resources in the server Then restart the server PCNTNW NW 073 Unable to allocate memory Explanation The driver failed to allocate the memory needed for normal operation Action Add more memory or free some memory resources in the server Then restart the server PCNTNW NW 074 The hardware interrupt cannot be set Explanation An attempt was made to initialize a given hardware interrupt The attempt was not successful Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic pro
58. the end of a paper clip into the manual tray release opening Run CD ROM diagnostics CD ROM Drive CD ROM drive is not recognized g oN Run Configuration Setup enable primary IDE channel Check cables and jumpers Check for correct device driver Run CD ROM diagnostics CD ROM drive System Board Power switch does not work and reset button does work Verify that the power on control jumper on J19 is on pins 1 and 2 Power Switch Assembly System Board Front panel is not plugged in Make sure front panel is plugged in On Off Reset panel is not plugged in Make sure On Off Reset panel is plugged in CD ROM drive cable is not plugged in Make sure CD ROM drive cable is plugged in Diskette drive in use light stays on or the system bypasses the diskette drive or the diskette drive does not work a FR D If there is a diskette in the drive verify that a The diskette drive is enabled in the Configuration Setup utility program b The diskette is good and not damaged Try another diskette if you have one The diskette is inserted correctly in the drive The diskette contains the necessary files to start the server The software program is OK Cable is installed correctly proper orientation mooo Run Diskette Drive Diagnostics Cable Diskette Drive System Board Monitor problems general Some IBM monitors have their own self tests If you suspe
59. this workstation e Run diagnostics on the LEDs e The function of this LED can be changed by device driver load parameters If necessary remove any LED parameter settings when you load the device drivers Data is incorrect or sporadic Check the following e Make sure that you are using Category 5 cabling when operating the server at 100 Mbps e Make sure that the cables do not run close to noise inducing sources like fluorescent lights The Ethernet controller stopped working when another adapter was added to the server The Ethernet controller stopped working without apparent cause Check the following Make sure that the cable is connected to the Ethernet controller Make sure that the PCI system BIOS is current Reseat the adapter Determine if the interrupt IRQ setting assigned to the Ethernet adapter is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet adapter or the other device Check the following Run diagnostics for the Ethernet controller Try a different connector on the hub Reinstall the device drivers Refer to the operating system documentation and to the ServerGuide information Ethernet controller messages The integrated Ethernet controller
60. top cover reinstall the bezel reconnect all cables that you disconnected and for certain options run the Configuration Setup Utility program Follow the instructions in this section Attention For correct cooling and airflow install the top cover before turning on the server Operating the server for extended periods of time over 30 minutes with the top cover removed might damage server components To complete the installation you must reinstall the top cover reinstall the media bay bezel reconnect all the cables that you disconnected earlier and for certain options run the Configuration Setup Utility program Follow the instructions in this section Attention For correct cooling and airflow install the top cover before turning on the server Operating the server for extended periods of time over 30 minutes with the top cover removed might damage server components Note If you have just plugged the power cords of the server into an electrical outlet you will have to wait approximately 20 seconds before pressing the power control button Installing the server top cover and bezel 74 The following illustration shows how install the server top cover Note The illustrations in this document might differ slightly from your hardware Top cover Release latch Cover release latch Release latch To install the server top cover 1 Before installing the cover check that all cables adapters and other comp
61. type of device attached to the connector Notes 1 If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST 2 If you install a USB keyboard that has a mouse port the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configuration Setup Utility program USB cables and hubs You need a 4 pin cable to connect devices to USB 1 or USB 2 If you plan to attach more than two USB devices you must use a hub to connect the devices The hub provides multiple connectors for attaching additional external USB devices USB technology provides up to 12 megabits per second Mbps speed with a maximum of 127 external devices and a maximum signal distance of five meters 16 ft per segment 82 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Ethernet port USB port connectors Each USB port has an external connector on the rear of the server for attaching USB compatible devices The following table shows the pin number assignments for the USB port connectors on the rear of the server Table 20 USB port connector pin number assignments Pin Signal 1 VCC 2 Data 3 Data 4 Ground The server comes with an integrated Ethernet controller This controller provides an interface for connecting to 10 Mbps or 100 Mbps networks and provides full duplex FDX capability which enables
62. until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician 130 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French Germ
63. usual parity checking to significantly improve data reliability e An active terminator on the system board for SCSI bus termination The server comes with two SCSI cables One cable connects the internal SCSI channel connector to the standard hot swap drive backplane The other cable is not connected to the server when the server is shipped and must be installed in the server lf you want to use the external LVD SCSI channel connector to connect external SCSI devices to the server remove the knockout on the rear of the server and install the LVD SCSI cable that comes with the server Installing options 79 80 Note If you install a PCI RAID adapter to configure and manage the internal hot swap drives you must move the SCSI cable from the system board SCSI connector to an internal channel connector on the RAID adapter See Cabling example for the ServeRAID adapter on page 56 for additional information SCSI cabling requirements If you plan to attach external SCSI devices you must order additional SCSI cables To select and order the correct cables for use with external devices contact your IBM reseller or IBM marketing representative For information about the maximum length of SCSI cable between the terminated ends of the cable refer to the ANSI SCSI standards Adhering to these standards will help ensure that the server operates properly Setting SCSI IDs Each SCSI device connected to a SCSI controller must have a u
64. 1 gt ir ll server IBM xSeries 350 Type 8682 Hardware Maintenance Manual Note Before using this information and the product it supports be sure to read the general information under Notices on page 160 Sixth Edition September 2003 INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the information is subject to change without notice Consult your local IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing repre
65. 12C Bus error s See System seconds reconnect and retry Error Event Log for details from both 2 Reseat Advanced System Management processor SERVPROC and DIAGS messages 3 Replace Advanced System Management processor 4 Replace system board Before replacing system board ensure that jumper J5 the default is not installed when the error occurs 165 330 000 1 Update to the latest ROM diagnostic level then re try Failed Service Processor test 165 342 000 1 Ensure latest firmware levels for ASM and BIOS Advanced System Management BIST 2 Disconnect all server and external option power cords wait 30 indicate failed tests seconds reconnect and retry 3 Replace Advanced System Management processor 180 XXX 000 1 Run Diagnostic LED test for the failing LED Diagnostics LED failure 180 XXX 001 1 Information LED Panel Failed information LED panel test 2 Diagnostic LED Panel 3 System Board 180 XXX 002 1 Diagnostics LED Panel Failed Diagnostics LED Panel test 2 System Board 180 XXX 003 1 System Board Failed System Board LED test 180 XXX 004 1 System Board Failed Processor LED test 180 XXX 005 1 SCSI Backplane Failed SCSI Backplane LED test 2 SCSI Backplane Cable 3 System Board 180 XXX 006 1 Memory Board 2 System Board Memory Board LED test Symptom to FRU index 105 Error Code Symptom FRU Action 201 XXX ONN Failed Memory test see Memory Settings on page 37 NN DIMM loca
66. 3 44 System board jumpers The following illustration shows the location of the flash ROM page swap jumper J14 and power on password override jumper J15 on the system board Jumper J14 is located at the top of the jumper block and jumper J15 is located immediately below jumper J14 pece qa a 6 E o 8 8 808 8 8 AA Reserved J3 Reserved J17 9 e TT Mi GO Power on OOO password 000 override A 000 y o jumper J15 MMMAIHMML e a Flash ROM br IO o my page swap a BE jumper J14 o ES Es 0000 Notes 1 Turn off the server then disconnect all power cords and external cables before moving any jumpers 2 Jumpers J19 and J3 are located on the same jumper block as jumpers J14 and J15 on the system board These jumpers are set to Disabled Do not change the settings on these jumpers Attention If you change the settings on these jumpers the server will fail 3 Seel Changing jumper positions on page 69 for additional information on setting jumpers Table 9 Jumpers J14 and J15 on the system board Jumper name Description J14 Flas
67. 3 System Board b System over recommended temperature for CPU X where X is CPU 1 2 3 or 4 CPU LED also on 1 CPUX 102 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Diagnostic error codes Note In the following error codes if XXX is 000 195 or 197 do not replace a FRU The description for these error codes are 000 195 197 The test passed The Esc key was pressed to abort the test This is a warning error and may not indicate a hardware failure For all error codes replace follow the FRU Action indicated Error Code Symptom FRU Action 001 XXX 000 Failed core tests 1 System Board 001 XXX 001 Failed core tests System Board 001 250 000 Failed System Board ECC System Board 001 250 001 Failed System Board ECC System Board 005 XXX 000 1 Video Adapter if installed Failed Video test Si PISA BORNO 011 XXX 000 1 System Board Failed COMI Serial Port test 011 XXX 001 1 System Board Failed COM2 Serial Port test 014 XXX 000 1 System Board Failed Parallel Port test 015 XXX 001 1 System Board Failed USB test 015 XXX 015 1 Make sure parallel port is not disabled Failed USB External Loopback test 2 Re run USB External Loopback test 3 System board 015 XXX 198 1 Remove USB devices from USB1 and USB2 USB device connected during USB test 2 Re run test 3 System Board 020 XXX 000 1 System Board Fail
68. 8 A RANE a 9 82kg 180 4 gt 82 kg 180 1 IBM xSeries 350 Type 8682 Hardware Maintenance Manual se gui A y Server Library Y AA 1 EB KR CM 1 J 1 aile qui 1 SEDI
69. AID adapters and controllers The following procedure describes the cable routing that is necessary when you install a ServeRAID adapter The following illustrations show the cabling for internal hot swap hard disk drives You can also cable a ServeRAID adapter to external hard disk drives Notes 1 The illustrations in this document might differ slightly from your hardware 2 Refer to the documentation that comes with your adapter for any cabling instructions 3 Cable identifiers are printed on the cables that come with the server and options Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labeled HDD IBM xSeries 350 Type 8682 Hardware Maintenance Manual To cable the ServeRAID adapter 1 2 3 4 Turn off the server Remove all adapters from the Active PCI adapter slots Remove the plastic dividers between the PCI adapter slots Press the fan assembly release latches on both sides of the fan assembly then remove the fan assembly from the server Plastic dividers ServeRAID adapter Fan assembly release latch Disconnect the internal SCSI cable from the SCSI connector J38 on the system board Ses System board cable Connectors on page 43 Carefully thread the disconnected end of the internal SCSI cable out of the chassis pulling the cable out of the opening in the chassis Reinstall the fan assembly in the server Replace the plastic
70. EDs on page 101 PCIB An error occurred on PCI bus B An adapter in PCI slot 2 3 or 4 or the system board caused the error See Diagnostic panel error LEDs on page 101 PCIC An error occurred on PCI bus C An adapter in PCI slot 5 or 6 or the system board caused the error See Diagnostic panel error LEDs on page 101 PCID Not implemented at this time PS1 The first power supply has failed See Diagnostic panel error LEDs on page 101 PS2 The second power supply has failed See Diagnostic panel error LEDs on page 101 PS3 The third power supply has failed See Diagnostic panel error LEDs on page 101 Fan One of the fan assemblies has failed or is operating too slowly Note A failing fan can also cause the TEMP and or DASD LEDs to be on see Diagnostic panel error LEDs on page 101 DASD A hot swap hard disk drive has failed on SCSI channel B see Diagnostic panel error LEDs on page 101 NMI A nonmaskable interrupt occurred The PCIA PCIB PCIC or Memory LED will probably also be on see Diagnostic panel error LEDs on page 101 Note The NMI LED can only be reset by completely removing power from system SP The service processor has failed See Diagnostic panel error LEDs on page 101 Event Log Not implemented at this time Non Red is operating in non redundant power mode See Diagnostic panel error LEDs on Diagnostics 19 Table 1 Light Path Diagnostics
71. Ensure system is being properly cooled see e eu na heckout 23 sensor X level warning the DASD backplane had Emperature checkout on page an over temperature condition DASD under recommended temperature 1 Ambient temperature must be within normal rating specifications see sensor X level warning the DASD backplane had Sector on page 3 an under temperature condition j CPU X over recommended temperature 1 Ensure system is being properly cooled see Pene checkout on pages erature checkout on page 23 level critical temperature of CPU X reached critical p pag level 2 Replace CPU X 118 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Message Action Power Supply X Temperature Fault 1 level critical power supply x had over temperature condition Ensure system is being properly cooled see Temperature checkout on page 23 2 Replace Power Supply X System over temperature for CPU X 1 level warning CPU X reporting over temperature Ensure system is being properly cooled see Temperature checkout on page 23 condition 2 Replace system board System under recommended CPU X temperature 1 Ambient temperature must be within normal level warning system reporting under temperature operating specifications see condition for CPU X p pag System over recommended ambient temperature A
72. Light Path Diagnostics on page 19 for a detailed description of these LEDs Installing options 47 48 Memory board component locations The following illustration shows the location of the dual inline memory module DIMM connectors and error LEDs on the memory board Notes 1 The illustrations in this document might differ slightly from your hardware 2 Some of the DIMM error LEDs are not visible in this illustration The memory board contains 16 error LEDs that is one error LED for each DIMM connector Memory slot 9 Error LEDs Memory slot 13 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Advanced System Management Interconnect board component locations The following illustration shows the connectors and lights for the Advanced System Management Interconnect board Notes 1 The illustrations in this document might differ slightly from your hardware 2 The Advanced System Management Interconnect board is also called the service processor card Serial port Advanced System Management Interconnect connectors e e O O O g O Service processor System board connector Power LED error Installing options 49 Before you begin Before you begin to install options in the server read the following information Become familiar with the safety and handling quidelines provided in information on page 127 and Handling electrostatic di
73. M products For non IBM software third party software licenses may apply GHz MHz only measures microprocessor internal clock speed not application performance Many factors affect application performance 160 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Trademarks When referring to hard disk drive capacity GB equals one bilion bytes Total user accessible capacity may vary depending on operating environments IBM makes no warranties express or implied regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for particular purpose These products are offered and warranted solely by third parties The following terms are trademarks of International Business Machines Corporation in the United States other countries or both Active Memory PS 2 Active PCI ServeRAID Active PCI X ServerGuide Alert on LAN ServerProven C2T Interconnect TechConnect Chipkill ThinkPad EtherJet Tivoli e business logo Tivoli Enterprise server Update Connector FlashCopy Wake on LAN IBM XA 32 IntelliStation XA 64 NetBAY X Architecture Netfinity XceL4 NetView XpandOnDemand OS 2 WARP xSeries Predictive Failure Analysis Lotus Lotus Notes SmartSuite and Domino are trademarks of Lotus Development Corporation and or IBM Corporation in the United States other countries or both Intel MMX and Pentium are trademarks of Intel Corporation in the Uni
74. Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten muB sichergestellt werden daB alle Netzkabel aus den Netzsteckdosen herausgezogen wurden AA 2 0m 1 2 sp Hinweis 10 ACHTUNG Keine Gegenstande die mehr als 82 kg wiegen auf Rack Einheiten ablegen Related service information 149 150 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta e presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1 AA PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale amp pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali e Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza e Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa el
75. TION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Complete the following steps to replace the battery 1 Read the information in Before you begin on page 50 Diagnostics 21 2 Follow any special handling and installation instructions supplied with the battery 3 Turn off the server and all attached devices and disconnect all external cables and power cords see Safety information on page 127 then remove the top cover 4 Locate the battery on the system board see System board component ocations on page 42 5 Remove adapters as necessary so you can access the battery See ith adapters on page 54 6 Lift and remove the plastic dividers by pressing the latches on the top ends of the dividers toward the dividers and lifting the dividers from the server 7 Remove the battery a Use one finger to lift the battery clip over the battery b Use one finger to slightly slide the battery toward the rear of the server The sprin
76. That is if an administrator password is set you must enter the administrator password not the power on password to run the diagnostic programs When the message F2 for Diagnostics appears press F2 Type in the appropriate password then press Enter Select either Extended or Basic from the top of the screen When the Diagnostic Programs screen appears select the test you want to run from the list that appears then follow the instructions on the screen Si ON 14 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Notes a lf the server stops during testing and you cannot continue restart the server and try running the diagnostic programs again b The keyboard and mouse pointing device tests assume that a keyboard and mouse are attached to the server c If you run the diagnostic programs with no mouse attached to the server you will not be able to navigate between test categories using the Next Cat and Prev Cat buttons All other functions provided by mouse selectable buttons are also available using the function keys d You can run the USB interface test and the USB external loopback test only if there are no USB devices attached e You can view server configuration information such as system configuration memory contents interrupt request IRQ use direct memory access DMA use device drivers and so on by selecting Hardware Info from the top of the screen When the tests have completed you can view t
77. Verify that e The electrical cord is properly connected to the server The electrical outlet functions properly The power supply has failed Action Replace the power supply Diagnostics 17 Diagnostic panel LEDs The following illustration shows the LEDs on the diagnostics panel inside the server See Table 1 on page 19 for information on identifying problems using these LEDs O O O CPU O DASD O Memory O NMI PCI OOoOO O SP Bus Bus ABCD O EventLog Power O OO O Non Red Supply 1 2 3 4 O Over Spec O O Fan O Temp O T E TI y J E y y U U System board connector A Diskette drive connector The meanings of these LEDs are as follows CPU Memory PCI Bus A PCIA PCI Bus B PCIB PCI Bus C PCIC PCI Bus D PCID Power supply 1 Power supply 2 Power supply 3 FAN Microprocessor fault Memory fault PCI bus A fault PCI bus B fault PCI bus C fault Not implemented at this time Power supply number 1 failure Power supply number 2 failure Power supply number 3 failure Fan failure DASD Hard disk drive fault NMI Nonmaskable interrupt SP Bus Service processor failure Event Log Not implemented at this time NON RED Nonredundant power mode OVER SPEC Over specification TEMP System temperature failure IBM xSeries 350 Type 8682 Hardware Maintenance Manual Notes 1 The server does not support replaceable voltage regulator modules VRMs 2 The se
78. Working inside the server with the power on Handling static sensitive devices Removing the server top cover and bezel Working with adapters i Installing a hot plug adapter Cabling example for the ServeRAID adapter Installing internal drives foe a Internal drive bays Hard disk drive component locations Installing a hot swap hard disk drive Installing memory module kits Installing a microprocessor kit Changing jumper positions Three pin jumper blocks Installing a hot swap power supply Installing a 3 Pack Ultra160 Hot sa Expansion Kit Replacing a hot swap fan Completing the installation Installing the server top cover and bezel Updating the server configuration Connecting external options Input output ports Parallel port Viewing or changing the parallel port assignments Parallel port connector ss Video port Keyboard Dort Auxiliary device pointing device port Ultra160 SCSI ports SCSI cabling requirements Setting SCSI IDs SCSI connector pin number assignments Serial ports Viewing or changing the serial port assignments Serial port connectors Universal Serial Bus ports USB cables and hubs USB port connectors Ethernet port Configuring the Ethernet controller Failover for redundant Ethernet Ethernet port connector IBM xSeries 350 Type 8682 Hardware Maintenance Manual Advanced System Management ports Cabling the server FRU information service ial LED
79. ages ServerGuide error symptoms Diagnostic programs and error messages Text messages Starting the diagnostic programs Viewing the test log Diagnostic error message tables Light path diagnostics Power supply LEDs Diagnostic panel LEDs Light Path Diagnostics Power checkout Recovering BIOS Replacing the battery Temperature checkout Diagnosing errors Troubleshooting the Ethernet controller Network connection problems Ethernet controller nel chart Ethernet controller messages Novell NetWare or IntraNetWare server ODI driver messages Network driver interface specification 2 01 OS 2 driver messages NDIS 4 0 Windows NT driver messages UNIX messages do se S N Configuring the server Using the Configuration Setup Utility program Starting the Configuration Setup Utility program Choices available from the Configuration Setup main menu Using passwords Power on password Administrator password Copyright IBM Corp 2000 vi Using the SCSISelect utility program Starting the SCSISelect utility program i Choices available from the SCSISelect menu Installing options qui Expanded view of the xSeries 350 Component locations System board component locations System board LED locations Diagnostic panel LEDs Memory board component locations Advanced System Management Interconnect board component locations Before you begin System reliability considerations i
80. al mode the server supports the ECP and EPP modes To view or change the parallel port assignment 1 Restart the server and watch the monitor screen 2 When the message Press Fl for Configuration Setup appears press F1 Note The Devices and I O Ports choice appears only on the full configuration menu If you set two levels of passwords you must enter the administrator password to access the full configuration menu 3 From the main menu select Devices and I O Ports then press Enter 76 IBM xSeries 350 Type 8682 Hardware Maintenance Manual 4 Select the parallel port then use the arrow keys to advance through the settings available Note When you configure the parallel port as bidirectional use an IEEE 1284 compliant cable The maximum length of the cable must not exceed 3 meters 9 8 feet 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Parallel port connector The following table shows the pin number assignments for the 25 pin female D shell parallel port connector on the rear of the server 13 1 Sn OOO OOOO OOOO 25 14 Table 13 Parallel port connector pin number assignments Pin VO SPP ECP Signal EPP Signal 1 O STROBE WRITE 2 VO Data 0 Data 0 3 1 0 Data 1 Data 1 4 VO Data 2 Data 2 5 1 0 Data 3 Data 3 6 1 0 Data 4 Data 4 7 VO Data 5 Data 5 8 1 0 Data 6 Data 6 9 1 0 Data 7 D
81. always the IBM server meets stringent worldwide certifications for power electromagnetic compatibility EMC and safety See Related service information on page 127 Reliability availability and serviceability 6 Three of the most important features in server design are reliability availability and serviceability RAS These factors help to ensure the integrity of the data stored on the server that the server is available when you want to use it and that should a failure occur you can easily diagnose and repair the failure with minimal inconvenience The following is an abbreviated list of the RAS features that the server supports Cooling fans with speed sensing capability hot swap e Error correcting code ECC FSBs ECC L2 cache ECC memory Fast power on self test POST 45 113 F normal operating temperature for hard disk drives Parity checking on the small computer system interface SCSI bus and PCI buses Power Managed Advanced Configuration and Power Interface ACPI level e System management monitoring via Intra Integrated Circuit I2C bus Ambient temperature monitoring Automatic error retry recovery Automatic restart after a power failure Built in temperature fan voltages monitoring Chipkill memory protection Fault resistant startup Hot swap drive bays IBM xSeries 350 Type 8682 Hardware Maintenance Manual Hot swap hard disk drives Ac
82. am to search for another Ethernet controller pnt0 22 pnt0 23 add_intr_handler failed Out of range IPL Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings Run the NETCONFIG program to search for another Ethernet controller add_intr_handler failed Vector already occupied Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings pnt0 24 add_intr_handler failed Vector already shared at different IPL Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings Run the NETCONFIG program to search for another Ethernet controller pnt0 26 The DMA number is not necessary for PCI device Explanation The IBM 10 100 Fault Tolerant Adapter does not require a DMA setting Action Edit the SPACE C file to delete the DMA parameter pnt0 29 The IRQ number is already in use Explanation The specified I O address is already in use Action Run the NETCONFIG program to modify the hardware settings pnt0 31 VO address is not necessary for the PCI device Explanation The I O address specified is not required Action Remove the assigned I O address specified
83. ameters you want to configure SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure Note The Maximum Sync Transfer Rate represents the transfer rate for Ultra SCSI devices The transfer rate for Ultra3 SCSI LVD devices is 160 0 The transfer rate for Ultra2 SCSI LVD devices is 80 0 The transfer rate for Fast SCSI devices is 20 0 Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device To use the utility program select a drive from the list Read the screens carefully before making a selection Note If you press Ctrl A before the selected drives are ready an Unexpected SCSI Command Failure screen might appear Restart the server and watch the SCSISelect messages as each drive spins up After the drive that you want to view or format spins up press Ctrl A IBM xSeries 350 Type 8682 Hardware Maintenance Manual Installing options This chapter provides instructions to help you add options to the server Expanded view of the xSeries 350 Dual inline memory module DIMM Terminator card Memory board 2 Microprocessor Advanced system management interconnect board System boa
84. an Italian Japanese Korean Spanish Important All caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or at
85. an error was recorded by the system see Symptom to FRU index on page 97 e Start the Diagnostic Programs See Diagnostic programs and error messages on page 13 Check for the following responses a One beep b Readable instructions or the Main Menu 3 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Symptom to FRU index on page 97 YES Run the Diagnostic Programs If necessary refer to Diagnostic programs and error messages on page 13 If you receive an error go to Symptom to FRU index on page 97 If the diagnostics completed successfully and you still suspect a problem see Undetermined problems on page 122 IBM xSeries 350 Type 8682 Hardware Maintenance Manual General information The IBM xSeries 350 server is a high performance server with the capability of microprocessor upgrade to a symmetric multiprocessing SMP server It is ideally suited for networking environments that require superior microprocessor performance efficient memory management flexibility and large amounts of reliable data storage Performance ease of use reliability and expansion capabilities were key considerations during the design of the server These design features make it possible for you to customize the system hardware to meet your needs today while providing flexible expansion capabilities for the future The xSeries 350 server comes with a three year
86. ard 2 PCI Card 00181000 PCI error 1 System Board 2 PCI Card 01295085 ECC checking hardware test error 1 System Board 2 Processor 01298001 No update data for processor 1 01298002 No update data for processor 2 01298003 No update data for processor 3 1 Ensure all processors are the same stepping level and cache size 2 Processor 1 1 Ensure all processors are the same stepping level and cache size 2 Processor 2 1 Ensure all processors are the same stepping level and cache size 2 Processor 3 01298004 No update data for processor 4 1 Ensure all processors are the same stepping level and cache size 2 Processor 4 01298101 Bad update data for processor 1 1 Ensure all processors are the same stepping level and cache size 2 Processor 1 01298102 Bad update data for processor 2 1 Ensure all processors are the same stepping level and cache size 2 Processor 2 01298103 Bad update data for processor 3 1 Ensure all processors are the same stepping level and cache size 2 Processor 3 Symptom to FRU index 115 Error Code Symptom FRU Action 01298104 Bad update data for processor 4 il Ensure all processors are the same stepping level and cache size 2 Processor 4 01298200 1 Ensure all processors are the same speed Microprocessor speed mismatch 19990301 1 Hard
87. ata 7 10 ACK ACK 11 BUSY WAIT 12 PE paper end PE paper end 13 SLCT select SLCT select 14 O AUTO FD feed AUTO FD 15 ERROR ERROR 16 O INIT INIT 17 O SLCT IN SLCT IN 18 Ground Ground 19 Ground Ground 20 Ground Ground 21 Ground Ground 22 Ground Ground 23 Ground Ground 24 Ground Ground 25 Ground Ground Video port The server comes with an integrated super video graphics array SVGA video controller This controller is not removable but you can disable it by installing a PCI video adapter Installing options 77 Note If you install a PCI video adapter the server BIOS will automatically disable the integrated video controller The following table shows the pin number assignments for the 15 pin analog video connector on the rear of the server 15 11 Table 14 Video port connector pin number assignments Pin Signal Red Blue Green or monochrome Monitor ID bit 2 Ground Ground Ground Ground O10 NI nl AJ o Nj 5 V dc o Ground Monitor ID bit 0 k D DDC SDA CD Horizontal synchronization Hsynch gt Vertical synchronization Vsynch is al DDC SCL Keyboard port 78 There is one keyboard connector on the rear of the server Note If you attach a standard non USB keyboard to the keyboard connector
88. ce Information selection of the Advanced Setup menu in the Configuration Setup Utility program PCNTND 25 PCI scan specified PCI bus not found Explanation The driver cannot locate the PCI bus Action Run the diagnostic programs PCNTND 29 WARNING DMA number is not necessary for PCI device Explanation The Ethernet controller does not require a DMA setting Action Remove the DMA setting in the PROTOCOL INI file PCNTND 33 PCNET device with specified IOBASE is already in use Explanation The specified I O address number is already in use by another Ethernet controller or device Action Remove the I O address setting in the PROTOCOL INI file NDIS 4 0 Windows NT driver messages This section contains the error messages for the NDIS 4 0 drivers The explanation and recommended action are included with each message Table 5 NDIS Windows NT driver messages for the Ethernet controller PermaNet Server No Secondary Adapter Found Grouping Mode is disabled Explanation The failover option requires an adapter that is compatible with the device driver of the Ethernet controller on the system board No such adapter was found Action Make sure the correct adapter is installed PermaNet Server Problem Occurs on the Primary Adapter Switching over to the Secondary Adapter Explanation The system detected a problem with the primary Ethernet connection and has transferred all network traffic to the
89. change the assignments for devices and input output ports This choice appears only on the full Configuration Setup Utility main menu IBM xSeries 350 Type 8682 Hardware Maintenance Manual This choice also allows you to enable or disable the integrated SCSI video and Ethernet controllers The default setting is Enable for all the controllers If you select Disable the system will not configure the disabled device and the operating system will not see the device This is equivalent to unplugging the device If the on board SCSI controller is disabled and no other controller and mass storage device are installed operating system startup cannot occur Ifthe video controller is disabled and no video adapter is installed the server will have no video capability Select System Service Processor Settings to view the interrupt request setting IRQ used by the Advanced System Management Processor system service processor You can then use the arrow keys to select a new IRQ setting for the Advanced System Management Processor from the list of available choices Date and Time Select this choice to set the system date and time and to change the system time sent to the Advanced System Management Processor service processor when the server is started This choice appears only on the full Configuration Setup Utility main menu The system time is in a 24 hour format hour minute second You can set a time delta to be added o
90. city For details on handling these devices refer to the following Web site and search for ESD http www ibm com 1 Review the information in Before you begin on page 50 and in Safety information on page 127 2 Turn off the server and peripheral devices and disconnect all power cords and external cables then remove the top cover see Removing the server top cover and bezel on page 53 3 Refer to the documentation that comes with the option to assemble the hot swap expansion option 4 Align the hot swap expansion option with the empty slot at the rear of the optional hard disk drive cage adjacent to the standard hot swap hard disk drive backplane 5 Slide the hot swap expansion option down into the guides on the slot at the rear of the optional hard disk drive cage and secure it to the server with the blue slide latch located on top of the optional hard disk drive cage 6 Refer to the documentation that comes with the option to complete the installation of the option 7 Install additional_internal hot swap hard disk drives in the optional hard disk drive cage see Finstaling a hot swap hard disk drive on page 62 and connect the drives to the optional hot swap backplane You can connect a maximum of three hot swap hard disk drives to the optional hot swap backplane IBM xSeries 350 Type 8682 Hardware Maintenance Manual Note If you connected these optional hot swap hard disk drives to the optional hot
91. continued LED on Cause Over Spec The server is drawing more power than the power supplies are rated for See Diagnostic panel error LEDs on page 101 Temp The system temperature has exceeded the maximum rating See Diagnostic panel error LEDs on page 101 Power checkout Power problems can be difficult to troubleshoot For instance a short circuit can exist anywhere on any of the power distribution busses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power problems is as follows 1 Power off the system and disconnect the AC cord s 2 Check for loose cables in the power subsystem Also check for short circuits for instance if there is a loose screw causing a short circuit on a circuit board 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until system is at minimum configuration required for power on see Minimum operating requirements on page 122 4 Reconnect the AC cord and power on the system If the system powers up successfully replace adapters and devices one at a time until the problem is isolated If system does not power up from minimal configuration replace FRUs of minimal configuration one at a time until the problem is isolated To use this method it is important to know the minimum configuration required for a system to power up
92. ct a problem with the monitor refer to the information that comes with the monitor for adjusting and testing instructions D 3 Monitor Run Video Diagnostics If diagnostics pass the problem may be a video driver Display Adapter System Board 108 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Setup Action Setup and Installation CD won t start Be sure the server is supported all servers with a startable bootable CD ROM drive are supported lf the startup boot sequence settings have been altered be sure the CD ROM is first in the boot sequence If more than one CD ROM drive is installed be sure that only one drive is set as the primary drive Start the CD from the primary drive ServeRAID program cannot view all installed drives or cannot install NOS Be sure there are no duplicate SCSI IDs or IRQ assignments Be sure that the hard disk drive is connected properly The Operating System Installation program continuously loops Free up more space on the hard disk ServerGuide won t start your NOS CD Be sure the NOS CD you have is supported by ServerGuide See the Setup and Installation CD label for a list of NOS versions supported Can t install NOS option is grayed out Either there is no logical drive defined ServeRAID systems or the ServerGuide system partition is not present Run the setup and configuration program Setup
93. ct this choice to identify if the System Partition is visible To make System Partition visible set this value to Visible To make System Partition invisible set this value to Hidden Core Chipset Control Select this choice to modify settings that control features of the core chip set on the system board Attention Do not make changes here unless directed to do so by an IBM authorized service representative PCI Slot Device Information Select this choice to view and identify system resources used by PCI devices PCI devices automatically communicate with the server configuration information This usually results in automatic configuration of a PCI device Attention You must use the menu selections to save custom settings for the PCI Slot Device Information choice The save restore and load default settings choices on the main menu of the Configuration Setup Utility do not save the PCI Slot Device Information settings After making changes select Save and exit the PCI Utility to save the changes and return to the Advanced Setup choice Exit the PCI Utility without saving changes to ignore the changes restore the previous settings and return to the Advanced Setup choice PCI Device Control allows you to enable or disable the PCI slots from this menu The default setting is Enable for all the PCI slots If you select Disable the system will not configure the disabled device and the operating system will not see the device Th
94. d be sure the CD ROM is first in the boot sequence If more than one CD ROM drive is installed be sure that only one drive is set as the primary drive Start the CD from the primary drive ServeRAID program cannot view all installed Be sure there are no duplicate SCSI IDs or IRQ assignments drives or cannot install NOS Be sure that the hard disk drive is connected properly The Operating System Installation program Free up more space on the hard disk continuously loops ServerGuide won t start your NOS CD Be sure the NOS CD you have is supported by ServerGuide See the Setup and Installation CD label for a list of NOS versions supported Can t install NOS option is grayed out Either there is no logical drive defined ServeRAID systems or the ServerGuide system partition is not present Run the setup and configuration program 12 IBM xSeries 350 Type 8682 Hardware Maintenance Manual TechConnect CD Action Can t start TechConnect CD Be sure you re starting the CD on a system with Microsoft Windows installed Can t view publications from TechConnect CD Be sure you have the Adobe reader installed available from the or text is unreadable TechConnect CD Diskette Factory CD Action Get time out or Unknown host errors Be sure you have access to the Internet through FTP directly Diagnostic programs and error messages The se
95. d installation tools specifically designed for xSeries servers You can use these CDs during the initial installation of the server to configure the server hardware and simplify the network operating system installation The ServerGuide CDs also contain a collection of application programs which you can install after the server is up and running Using the Configuration Setup Utility program This section provides the instructions needed to start the Configuration Setup Utility program and descriptions of the menu choices available Starting the Configuration Setup Utility program To start the Configuration Setup Utility program 1 Turn on the server and watch the monitor screen 2 When the message Press Fl for Configuration Setup appears press F1 Note If you have set both levels of passwords user and administrator you must enter the administrator password to access the full Configuration Setup menu 3 Follow the instructions that appear on the screen Copyright IBM Corp 2000 33 Choices available from the Configuration Setup main menu From the Configuration Setup Utility main menu you can select settings that you want to change The Configuration Setup Utility main menu is similar to the following 34 IBM Server Setup Copyright IBM Corporation 2001 Configuration Setup Utility System Summary System Information Devices and I O Ports Date and Time System Security Start Options Advanced Setup Error Lo
96. de telecommunication et aux modems sauf instruction contraire mentionnee dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le present produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s hors tension 1 Mettez les unit s hors tension 2 Commencez par brancher tous les 2 D branchez les cordons d alimentation cordons sur les unit s des prises 3 Branchez les cables d interface sur des 3 D branchez les c bles d interface des connecteurs connecteurs 4 Branchez les cordons d alimentation sur 4 D branchez tous les cables des unit s des prises 5 Mettez les unit s sous tension IBM xSeries 350 Type 8682 Hardware Maintenance Manual Notice n 2 A ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre syst me est dote d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation e Ne la jetez pas l eau e Ne l exposez pas a une temp rature sup rieure 100
97. e pressing the power control button During this time the system management processor is initializing and the power control button does not respond 2 Press the power control button on the front of the server The power on light comes on and the power on self test POST begins e If the server is turned on and a power failure occurs the server will start automatically when power is restored The server can also be turned on by the Advanced System Management Processor When you turn off the server observe the following precaution Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 sp cm 1 sp gt The server can be turned off as follows You can turn off the server by pressing the power control button on the front of the server Note After turning off the server wait at least five seconds before pressing the power control button to turn on the server again You can disconnect the server power cords from the electrical outlets to shut off all power to the server Note Wait about 15 seconds after disconnecting the power cords for the system to stop running Watch for the system power light on the information LED pan
98. e adapter attached to the storage unit Notes 1 For systems that are part of a shared DASD cluster run one test at a time in looped mode Do not run all tests in looped mode as this could enable the DASD diagnostic tests 2 If multiple error codes are displayed diagnose the first error code displayed 3 If the computer hangs with a POST error go to the Symptom to FRU index on 4 lf the computer hangs and no error is displayed go to Undetermined problems on page 122 5 Power supply problems see Symptom to FRU index on page 97 6 Safety information see Safety information on page 127 7 For intermittent problems check the error log see POST error messages on Copyright IBM Corp 2000 1 Checkout procedure 2 1 IS THE SYSTEM PART OF A CLUSTER YES Schedule maintenance with the customer Shut down all systems related to the cluster Run storage test NO Go to step 2 2 IF THE SYSTEM IS NOT PART OF A CLUSTER Power off the computer and all external devices e Check all cables and power cords Set all display controls to the middle position Power on all external devices Power on the computer Record any POST error messages displayed on the screen If an error is displayed look up the first error in the POST error codes on page 110 Check the information LED panel System Error LED if on see panel error LEDs on page 101 Check the System Error Log If
99. e format is as follows Function Name Result test specific string where Function Name is the name of the function being tested when the error occurred This corresponds to the function code fff given in the previous list Result can be one of the following Passed This result occurs when the diagnostic test completes without any errors Failed This result occurs when the diagnostic test discovers an error User Aborted This result occurs when you stop the diagnostic test before it is complete Not Applicable This result occurs when you specify a diagnostic test for a device that is not present Aborted This result occurs when the test could not proceed because of the system configuration Warning This result occurs when a possible problem is reported during the diagnostic test such as when a device that is to be tested is not installed Test Specific String This is additional information that you can use to analyze the problem Starting the diagnostic programs You can press F1 while running the diagnostic programs to obtain Help information You also can press F1 from within a help screen to obtain online documentation from which you can select different categories To exit Help and return to where you left off press Esc To start the diagnostic programs 1 Turn on the server and watch the screen Note To run the diagnostic programs you must start the server with the highest level password that is set
100. e out or Unknown host errors Be sure you have access to the Internet through FTP directly Symptom to FRU index 109 Power supply LED errors Use the power supply LED information on the following page to troubleshoot power supply problems Note The minimum configuration required for the DC Good light to come on is Power Supply Power Backplane System Board With pins 2 and 3 on J19 connected together to bypass the power switch see System board component locations on page 42 AC Good LED DC Good LED Description FRU Action Off Off No power to system or ac 1 Check ac power to system problem 2 Power Supply On Off Standby mode or dc 1 Move jumper on J19 to pins 2 3 to bypass problem power control If the DC Good LED comes on press Ctrl Alt Delete Watch the screen for any POST errors Check the System Error Log for any listed problems If the system powers up with no errors a Diagnostic LED panel 2 Remove the adapters and disconnect the cables and power connectors to all internal and external devices Power on the system If the DC Good LED comes on replace the adapters and devices one at a time until you isolate the problem 3 Power Supply Power Backplane 5 System Board On On Power is OK N A POST error codes In the following error codes X can be any number or letter Error Code Symptom FRU Action 062 1 Run Configuration Setup Three consecutive
101. e reading I2C device Check devices on bus 9 1 Reseat DIMMs 9 10 11 and 12 2 Replace DIMMs 9 10 11 and 12 3 Replace memory card 4 Replace System Board Failure reading 12C device Check devices on bus 9 1 Reseat DIMMs 13 14 15 and 16 2 Replace DIMMs 13 14 15 and 16 3 Replace memory card 4 Replace System Board SCSI error codes Error Code FRU Action All SCSI Errors 1 External SCSI devices must be powered on f r on th rver One or more of the following might be causing the problem SEE you Power on ne SEINE sta 2 The cables for all external SCSI devices are A failing SCSI device adapter drive controller connected correctly A improper SCSI econiguralion on SCSl termination 3 If you have attached an external SCSI device to the Jumper setting server make sure the external SCSI termination is Duplicate SCSI IDs in the same SCSI chain set to automatic A missing or improperly installed SCSI terminator 4 The last device in each SCSI chain is terminated A defective SCSI terminator correctly An improperly installed cable 5 The SCSI devices are configured correctly Adefective cable Temperature error messages Message Action DASD X Over Temperature 1 Ensure system is being properly cooled see DE erature checkout on page 23 level critical Direct Access Storage Device bay X p pag was over temperature DASD Over recommended Temperature 1
102. ed PCI Interface test 020 XXX 001 1 PCI Hot Swap Latch Assembly 2 System Board Failed Hot Swap Slot 1 PCI Latch test Symptom to FRU index 103 Error Code Symptom FRU Action 020 XXX 002 1 PCI Hot Swap Latch Assembly Failed Hot Swap Slot 2 PCI Latch test 2 System Board 020 XXX 003 1 PCI Hot Swap Latch Assembly Failed Hot Swap Slot 3 PCI Latch test 2 System Board 020 XXX 004 1 PCI Hot Swap Latch Assembly Failed Hot Swap Slot 4 PCI Latch test 2 System Board 020 XXX 005 1 PCI Hot Swap Latch Assembly Failed Hot Swap Slot 5 PCI Latch test 2 System Board 020 XXX 006 1 PCI Hot Swap Latch Assembly Failed Hot Swap Slot 6 PCI Latch test 2 System Board 030 XXX 000 1 System Board Failed Internal SCSI interface test 030 XXX 00N 1 Adapter in Slot N Failed SCSI test on PCI slot N Check system error log before replacing a FRU 035 XXX 099 1 No adapters were found 2 If adapter is installed re check connection 035 XXX S99 1 Adapter Failed RAID test on PCI slot S S 2 SCSI Backplane number of failing PCI slot Check System 3 Cable Error Log before replacing a FRU 035 XXX SNN 1 Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S Check System Error Log before replacing a FRU S number of failing PCI slot NN SCSI ID of failing fixed disk 035 253 S99 1 ServeRAID Adapter in slot S is not configured properly Obtain the RAID adapter initia
103. ed System Management Processor ServeRAID and diagnostics microcode installed Diagnostics 15 Light path diagnostics The server has LEDs to help you identify problems with some server components These LEDs are part of the light path diagnostics built into the server By following the path you can quickly identify the type of system error that occurred Status LEDs are located on the following components Information panel Hard disk drive trays Power supply Diagnostic panel System board Power supply LEDs The ac and dc power LEDs on the power supply provide status information about the power supply See Installing a hot swap power supply on page 70 for the location of these LEDs aaa Filler panel AC power light DC power light Power supply handle Power supply 16 IBM xSeries 350 Type 8682 Hardware Maintenance Manual The following table describes the ac and dc power LEDs AC power LED On DC power LED On Description and action The power supply is on and operating correctly On Off There is a dc power problem Possible causes LE The server is not turned on the power LED is blinking on the front of the server Action Press the power control button to start the server The power supply has failed Action Replace the power supply Off Off There is an ac power problem Possible causes 1 There is no ac power to the power supply Actions
104. ed to the left of the cover release latch on the top cover However to determine the exact location of the error condition in the server you might need to remove the top cover to view the location of the error LED on the diagnostic panel Note The diagnostic panel is also called the LED card System board connector Diskette drive connector O O O CPU O DASD O Memory O NMI PCI OOO O O SP Bus Bus A B C D O Event Log Power O O O O Non Red Supply 1 2 3 4 O Over Spec O O Fan O Temp O E a Y J The meanings of these LEDs are as follows CPU Memory PCI Bus A PCIA PCI Bus B PCIB PCI Bus C PCIC PCI Bus D PCID Power supply 1 Power supply 2 Power supply 3 FAN Microprocessor fault Memory fault PCI bus A fault PCI bus B fault PCI bus C fault Not implemented at this time Power supply number 1 failure Power supply number 2 failure Power supply number 3 failure Fan failure DASD Hard disk drive fault NMI Nonmaskable interrupt SP Bus Service processor failure Event Log Not implemented at this time NON RED Nonredundant power mode OVER SPEC Over specification TEMP System temperature failure Notes 1 The server does not support replaceable voltage regulator modules VRMs The server supports a maximum of three PCI buses 2 3 The server supports a maximum of three power supplies 4 See
105. el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes Arrojarla al agua o sumergirla e Calentarla a una temperatura que supere los 100 C 212 F Repararla o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 A PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra iptica o transmisores tenga en cuenta las advertencias siguientes No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento e El uso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones A PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo IBM xSeries 350 Type 8682 Hardware Maintenance Manual Declaracion 4 A 218 kg 232 kg gt 55
106. el to stop blinking The following section describes the controls and indicators on the server 8 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Controls and indicators DN Power control button Press this button to manually turn on or off the server Reset button Press this button to reset the server and run the power on self test POST Hard disk drive activity light Each hot swap drive has a hard disk drive activity light When this green light is flashing the drive is being accessed Hard disk drive status light Each hot swap drive has a hard disk drive status light With a ServeRAID installation if this amber light is on continuously it means that the drive has failed Information LED panel The information panel on the front of the server contains status lights The following illustration shows the server information panel POWER NA E 6 LINK 100 TX OK MB RX W RESET System power When this green light is on system power is present in the server When this light flashes the server is in standby mode the system power supply is turned off and ac current is present When this light is off
107. er RAM keyboard mouse pointing device diskette drive serial ports hard drives and parallel port You can also use them to test some external devices See Diagnostic programs and error messages on page 13 Also if you cannot determine whether a problem is caused by the hardware or by the software you can run the diagnostic programs to confirm that the hardware is working properly When you run the diagnostic programs a single problem might cause several error messages When this occurs work to correct the cause of the first error message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test A failed system might be part of a shared DASD cluster two or more systems sharing the same external storage device s Prior to running diagnostics verify that the failing system is not part of a shared DASD cluster A system might be part of a cluster if The customer identifies the system as part of a cluster One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another system or unidentifiable source One or more systems are located near the failing system If the failing system is suspected to be part of a shared DASD cluster all diagnostic tests can be run except diagnostic tests which test the storage unit DASD residing in the storage unit or the storag
108. ers or configure the controller for your operating system before you use the Ethernet controller However you must install a device driver to enable your operating system to address the Ethernet controller The device drivers are provided on the ServerGuide CDs Failover for redundant Ethernet The IBM 10 100 Fault Tolerant Adapter is an optional redundant network interface card NIC adapter that you can install in the server If you install this NIC adapter and connect it to the same logical LAN segment as the primary Ethernet controller you can configure the server to support a failover function You can configure either the integrated Ethernet controller or the NIC adapter as the primary Ethernet controller In failover mode if the primary Ethernet controller detects a link failure Installing options 83 84 all Ethernet traffic associated with it is switched to the redundant secondary controller If the appropriate device drivers are installed this switching occurs without any user intervention When the primary link is restored to an operational state the Ethernet traffic switches back to the primary Ethernet controller The switch back to the primary Ethernet controller can be automatic or manually controlled depending on the setup and operating system Note that only one controller in the redundant pair is active at any given time For example if the primary Ethernet controller is active then the secondary Ethernet controller ca
109. es 4 way memory interleaving See Table 11 The 4 way memory interleave technology in the server requires that you install DIMMs in all four connectors in each populated bank Install only 3 3 V 168 pin 8 byte 100 MHz PCI PC100 322 622R registered synchronous dynamic random access memory SDRAM with error correcting code ECC DIMMs Only 100 MHz 72 bit registered synchronous x4 SDRAM configuration DIMM memory is supported for the 128 MB 256 MB 512 MB and 1 GB DIMMs Installing or removing DIMMs changes the configuration information in the server Therefore after installing or removing a bank of DIMMs you must save the new configuration information using the Configuration Setup Utility program When you restart the server the system displays a message indicating that the memory configuration has changed Start the Configuration Setup Utilit program and select Save Settings Seo OO Td the Sewer on pase sal ci more information Install the DIMMs in the order provided in Table 11 Table 11 DIMM installation order Bank of 4 DIMMs Install DIMMs in these connectors Bank 1 shipped as standard J1 J5 J9 J13 Bank 2 J2 J6 J10 J14 Bank 3 J3 J7 J11 J15 Bank 4 J4 J8 J12 J16 The following illustration shows how to install memory on the memory board Installing options 63 Note The illustrations in this document might differ slightly from your hardware Memory slot 1 Memory sl
110. es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 AA DANGER Le courant lectrique passant dans les cables de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique e Ne manipulez aucun cable et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons dalimentation sur un socle de prise de courant correctement cabl et mis a la terre e Branchez sur des socles de prise de courant correctement cabl s tout quipement connect a ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les cables d interface e Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carters de l unite mettez celle ci hors tension et d connectez ses cordons dalimentation ainsi que les cables qui la relient aux r seaux aux syst mes
111. ese assignments apply to both 10BASE T and 100BASE TX devices IBM xSeries 350 Type 8682 Hardware Maintenance Manual Table 21 Ethernet RJ 45 connector pin number assignments Pin Signal Pin Signal 1 Transmit data 5 Not connected 2 Transmit data 6 Receive data 3 Receive data 7 Not connected 4 Not connected 8 Not connected Advanced System Management ports The server has three communication ports dedicated to the Advanced System Management processor One port uses a standard D shell serial port connector connector C The other two ports which are used for the ASM Interconnect function use a dual RJ 45 connector You can attach a dedicated modem to the D shell system management connector on the rear of the server to communicate with the integrated Advanced System Management processor The ASM Interconnect function uses the RJ 45 system management connectors This function enables you to connect the Advanced System Management processors of several rack mounted servers so that they can communicate with each other in half duplex mode The following illustration shows the connectors and lights for the Advanced System Management Interconnect board Note The illustrations in this document might differ slightly from your hardware Serial port Advanced System Management Interconnect connectors o O
112. et controller in the server Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTNW NW 165 The device was not found at IOADDRESS Explanation The Ethernet controller cannot be found at the I O address specified Action The Ethernet controller does not require a parameter for the I O address Remove the I O address parameter PCNTNW NW 167 PCI scan specified device not found Explanation The driver cannot locate the Ethernet controller on the PCI bus Action Verify that the Ethernet controller is enabled If the problem persists go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTNW NW 180 The DMA parameter is not necessary for PCI device Explanation The Ethernet controller does not require a DMA setting Action None necessary message is for information only Diagnostics 27 Network driver interface specification 2 01 OS 2 driver messages This section provides explanations of the error messages for the NDIS 2 01 OS 2 drivers and suggested actions to resolve each problem Table 4 NDIS 2 01 OS 2 driver messages for the Ethernet controller PCNTND 1 Unable to open the Protocol Manager Explanation The NDIS stack is not configured correctly Action Check and correct the configuration PCNTND 6 Out of
113. ettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano e Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa Scollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unit 2 Rimuovere prima i cavi di alimentazione 3 Collegare i cavi di segnale ai connettori dalle prese elettriche 4 Collegare i cavi di alimentazione alle 3 Rimuovere i cavi di segnale dai connettori prese elettriche 4 Rimuovere tutti i cavi dalle unit 5 ACCENDERE le unit IBM xSeries 350 Type 8682 Hardware Maintenance Manual Avviso 2 A ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone e provvisto di un modulo contenente una batteria al
114. fails to respond If the problem persists run the diagnostic programs pnt0 17 Device fault Reset initiated Explanation The SunSoft Solaris driver has been reset due to a device fault Action Verify that additional IBM 10 100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond If the problem persists run the diagnostic programs 30 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Table 6 UNIX LLI driver messages for the Ethernet controller continued pnt0 19 IRQ found for PCnet hardware does not match space c or pnt conf Explanation This is a warning message referring to the interrupt request IRQ that the SunSoft Solaris driver found in the system Action Ignore this message if you are sure that this is what you want to do Otherwise run the NETCONFIG program to match the hardware settings pnt0 20 add_intr_handler failed Unknown interrupt type Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings Run the NETCONFIG program to search for another Ethernet controller pnt0 21 add intr handler failed Out of range interrupt number Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings e Run the NETCONFIG progr
115. for the Ethernet controller Diagnostics 31 32 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Configuring the server In addition to the ServerGuide CDs you can use the following configuration programs to customize your server hardware Configuration Setup Utility The Configuration Setup Utility program is part of the basic input output system BIOS code that comes with the server You can use this program to configure serial and parallel port assignments change interrupt request IRQ settings change the drive startup sequence set the date and time and set passwords See Using the Configuration Setup Utility program for more information SCSISelect Utility With the built in SCSISelect Utility program you can configure the devices attached to the integrated SCSI controller Use this program to change default values resolve configuration conflicts and perform a low level format on a SCSI hard disk drive See Using the SCSISelect utility program on page 39 for more information ServeRAID programs The ServeRAID programs come with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled If a ServeRAID adapter has been installed in the server you must use the ServeRAID configuration program to define and configure the disk array subsystem before you install the operating system ServerGuide CDs The ServerGuide CDs include software setup an
116. g mechanism behind the battery will push it out toward you as you Slide it forward c Use your thumb and index finger to pull the battery from under the battery clip d Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip OF f x Ir AS gt Os CS A 7 8 Insert the new battery a Tilt the battery so that you can insert it into the front of the socket under the battery clip b As you slide it under the battery clip press the battery down into the socket 9 Reinstall any adapters that you removed 10 Insert the plastic dividers into the divider guides 11 Reinstall the top cover Note You must wait approximately 20 seconds after you plug the power cord of the server into an electrical outlet before the power control button becomes active 12 Start the Configuration Setup Utility program and set configuration parameters as needed Refer to Using the Configuration Setup Utility program on page 33 22 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Temperature checkout Proper cooling of the system is important for proper operation and system reliability For a typical eServer you should make sure Each of the drive bays has either a drive or a filler panel installed Each of the power supply bays has either a power supply or a filler panel installed The top cover is in place during normal
117. grams on page 14 to run the diagnostic programs If you have an Ethernet adapter installed make sure that the adapter does not share an IRQ with any other device PCNTNW NW 075 The Multiple Link Interface Driver MLID cannot be registered with the Link Support Layer LSL Explanation An error occurred while the driver was trying to register with the LSL Action Check the version of the NetWare or IntraNetWare Operating System Make sure that this driver is correct for the version of NetWare or IntraNetWare that you are using Restart the server 26 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Table 3 Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller continued PCNTNW NW 079 The Multiple Link Interface Driver MLID did not initialize MSMTx Free Count Explanation The MSMTx Free Count is not initialized correctly Action Restart the server If the problem persists go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTNW NW 086 PCNTNW NW 087 The driver parameter block is too small Explanation The driver parameter block is too small Action Restart the server If the problem persists go to Starting the diagnostic programs on page 14 to run the diagnostic programs The media parameter block is too small Explanation The driver media parameter block is too small Action Restart the server If the problem pe
118. gs Save Settings Restore Settings Load Default Settings Exit Setup Se lt F1 gt Help lt gt lt gt Move lt Esc gt Exit lt Enter gt Select Notes 1 2 You can press F1 to display Help information for a selected menu item The choices on some menus might differ slightly depending on the BIOS version in the server Descriptions of the choices available from the main menu are as follows System Summary Select this choice to display configuration information This includes the type and speed of the microprocessors and the amount of memory installed Changes that you make to configuration settings appear on this summary screen You cannot edit the fields This choice appears on both the full and limited Configuration Setup Utility menus System Information Select this choice to display information about the server Changes that you make on other menus might appear on this summary screen You cannot edit any fields The System Information choice appears only on the full Configuration Setup Utility main menu Product Data Select this choice to view system information such as the machine type and model the server serial number and the revision level or issue date of the BIOS stored in the flash electronically erasable programmable ROM EEPROM System Card Data Select this choice to view vital product data VPD for some server components Devices and 1 0 Ports Select this choice to view or
119. h ROM page swap The default position is a jumper installed on pins 2 and 3 See Recovering BIOS on page 20 for additional information J15 Power on password override Changing the position of this jumper bypasses the power on password check if the jumper has been moved since the server was last powered on You do not need to move the jumper back to the default position after the password is overridden The default position is a jumper on pins 2 and 3 Changing the position of this jumper does not affect the administrator password check if an administrator password is set See Power on password on page 38 for additional information on the power on password Table 10 Jumper setback table J13 J27 J28 J29 Bus Ratio Core Frequency H L E H Za 700 H L H L 8 1 800 IBM xSeries 350 Type 8682 Hardware Maintenance Manual The following illustration shows the location of the microprocessor speed core frequency selection jumper block on the system board The jumpers on this block are in the following order from top to bottom J13 J27 J28 and J29 See Installing a microprocessor kit on page 66 for the jumper speed settings Note Any system board jumper blocks that are not shown in the illustrations in this book are reserved Microprocessor speed jumpers O OO J13 O O OJ 427 O O OJ J28 000 000
120. he Test Log by selecting Utility from the top of the screen If the hardware checks out OK but the problem persists during normal server operations a software error might be the cause If you suspect a software problem refer to the information that comes with the software package Viewing the test log The test log will not contain any information until after the diagnostic program has run Note If you already are running the diagnostic programs begin with step 8 To view the test log 1 Turn on the server and watch the screen If the server is on shut down the operating system and restart the server 2 When the message F2 for Diagnostics appears press F2 If a power on password or administrator password is set the server prompts you for it Type in the appropriate password then press Enter 3 When the Diagnostic Programs screen appears select Utility from the top of the screen 4 Select View Test Log from the list that appears then follow the instructions on the screen The system maintains the test log data while the server is powered on When you turn off the power to the server the test log is cleared Diagnostic error message tables For descriptions of the error messages that might appear when you run the diagnostic programs see Diagnostic error codes on page 103 If diagnostic error messages appear that are not listed in those tables make sure that the server has the latest levels of BIOS Advanc
121. he fixed disk number refers to the RAID logical array 217 XXX 005 1 Fixed Disk 6 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 264 XXX ONN 1 Tape Cartridge if user executed the Read Write Tape Drive test NN SCSI ID of failing Tape Drive Rg SCSI or power cable connected to the tape drive with SCSI ID NN 3 Tape drive with SCSI ID NN refer to Help and Service Information appendix of tape drive s User Guide 4 System Board or SCSI Controller run SCSI Controller diagnostic to determine of SCSI bus is functioning properly 264 XXX 999 1 See error messages text in the PC Doctor error log for detailed information on each individual tape drive error Errors on multiple tape drives see error text for more info 301 XXX 000 1 Keyboard Failed Keyboard test 405 XXX 000 1 Verify that Ethernet is not disabled in BIOS Failed Ethernet test on controller on the 2 System Board System Board 1092002008 1 Adapter in PCI slot N Failed Ethernet test on adapter in PCI 2 System Board slot N 415 XXX 000 1 Cable Failed Modem test 2 Modem 3 System Board Symptom to FRU index 107 Error symptoms General FRU Action CD is not working properly 1 Clean the CD 2 Run CD ROM diagnostics 3 CD ROM Drive CD ROM drive tray is not working The server must be powered on on Insert
122. he front of the server when removing it 7 To replace the switch card reverse the steps above FRU information service only 93 Power backplane assembly Before you begin e Read Safety information on page 127 Review the information in Before you begin on page 50 Holding screws A Power backplane To remove the power backplane assembly do the following 1 Power off the server if it is on 2 Unplug the server 3 Remove the top cover see Removing the server top cover and bezel on page 53 4 Remove the system board assembly see System board assembly with backerplate on page 95 5 Disconnect all cables to the power backplane 6 Remove the three holding screws 7 Lift the power backplane out of the server 94 IBM xSeries 350 Type 8682 Hardware Maintenance Manual System board assembly with backerplate Before you begin e Read Safety information on page 127 Review the information in Before you begin on page 50 Shipping screws Release latch assembly System board assembly Note When replacing the system board you must either update the system with the latest firmware or restore the pre existing firmware that the customer provides on a diskette or CD image To remove the system board assembly with backerplate do the following 11 12 Power off the server if it is on Unplug the server Remove the top cover see Removing the serve
123. hest numbered microprocessor is the microprocessor from which the server will start The lower numbered microprocessors are used as application microprocessors 3 If you replace the microprocessors in the server with microprocessors of a different speed be sure to set the microprocessor core frequency selection jumper block correctly as described in this section For a list of supported microprocessor speeds see http www ibm com on the World Wide Web 4 The server does not support replaceable voltage regulator modules VRMs If you need to install additional microprocessors install them in the following order Slot 1 first slot connector J34 Slot 2 second slot connector J35 Slot 3 third slot connector J36 Slot 4 fourth slot connector J37 Attention The server comes with a terminator card installed in microprocessor slot 4 To ensure proper server operation the terminator card must remain installed in microprocessor slot 4 until you have installed microprocessors in slots 1 through 3 IBM xSeries 350 Type 8682 Hardware Maintenance Manual The following illustration is a simplified layout of the microprocessor connector locations and other microprocessor related components on the system board Note The illustrations in this document might differ slightly from your hardware Microprocessor slot 1 J34 Microprocessor slot 2 J35 Microprocessor slot 3 J36 Microprocessor slot 4 J37
124. ht Path Diagnostics Dual channel Ultra160 SCSI controller one internal and one external channel non RAID One 10BASE T 100BASE TX AMD Ethernet controller Two serial ports One parallel port Two universal serial bus ports Keyboard port Mouse port Video port Acoustical noise emissions Sound power idling 6 3 bel maximum Sound power operating 6 3 bel maximum Sound pressure operating 48 dBa maximum Environment Air temperature Server on 10 to 35 C 50 to 95 F Altitude O to 914 m 3000 ft Server on 10 to 32 C 50 to 89 6 F Altitude 914 m 3000 ft to 2133 m 7000 ft Server off 10 to 43 C 50 to 110 F Maximum altitude 2133 m 7000 ft Humidity Server on 8 to 80 Server off 8 to 80 Heat output Approximate heat output in British Thermal Units BTU per hour Minimum configuration 461 BTU 0 14 kilowatts per hour Maximum configuration 1796 BTU 0 53 kilowatts per hour Electrical input Sine wave input 50 60 Hz required Input voltage low range Minimum 90 V ac Maximum 137 V ac Input voltage high range Minimum 180 V ac Maximum 265 V ac Input kilovolt amperes kVA approximately Minimum 0 08 kVA Maximum 0 52 kVA 4 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Server features The unique design of the server takes advantage of advancements in symmetric mu
125. iled 2 1 3 1 System Board Primary interrupt mask register failed 2 1 4 1 System Board Secondary interrupt mask register failed 2 2 1 1 System Board Interrupt vector loading failed 2 2 2 1 System Board Keyboard controller failed 2 Keyboard 2 2 3 1 Battery CMOS power failure and checksum 2 System board checks failed 2 2 4 1 Battery 2 System board CMOS configuration info validation failed 2 3 1 Screen initialization failed System Board 2 3 2 Screen memory failed System board 2 3 3 Screen retrace failed System board 2 3 4 Search for video ROM failed System board 98 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Beep Symptom FRU Action 2 4 1 Video failed screen believed operable 1 System board 3 1 1 Timer tick interrupt failed System Board 3 1 2 Interval timer channel 2 failed System Board 3 1 3 1 DIMM RAM test failed above address 2 Memory card OFFFF h 3 System board 3 1 4 1 Battery Time Of Day clock failed 2 System Board 3 2 1 1 System board Serial port failed 3 2 2 1 System board Parallel port failed 3 2 3 1 Optional processor if installed Math coprocessor failed 2 Processor 3 System board 3 2 4 1 DIMM Failure comparing CMOS memory 2 Battery size against actual 3 System board 31 1 DIMM Memory size mismatch occurred 2 System boa
126. ined problems Check the LEDs on all the power supplies seg Power supply LED errors on If the LEDs indicate the power supplies are working correctly return here and do the following 1 Power off the computer 2 Be sure the system is cabled correctly 3 Remove or disconnect the following one at a time until you find the failure power on the computer and reconfigure each time Any external devices Surge suppressor device on the computer Modem printer mouse or non IBM devices Each adapter Drives Memory Modules Minimum requirement 512 MB 4x128 MB DIMMs Note Minimum operating requirements are a 1 Power Supply b Power Backplane c System Board with pins 2 and 3 on J23 connected together to bypass the power switch default is pins 1 and 2 d 1 Microprocessor e 1 Terminator Card in Slot 4 f Memory Module with a minimum of 1 bank of 128 MB DIMMs 128x4 4 Power on the computer If the problem remains suspect the following FRUs in the order listed Power Supply Power Backplane System Board Notes 1 If the problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem suspect the System Board 2 If you suspect a networking problem and all the system tests pass suspect a network cabling problem external to the system 122 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Parts listing Type 8682 The following parts information
127. ings in the Configuration Setup Utility program or run the NETCONFIG program to match the hardware settings pnt0 7 Cannot allocate memory for the adapter during reset Please check the Streams parameters Explanation The system is out of Streams memory blocks Action Use the CRASH utility to increase the number of Streams memory blocks pnt0 11 Device not found Explanation The driver cannot find an Ethernet controller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 12 Device failed checksum test Explanation The driver cannot find an Ethernet controller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 13 add_intr_handler failed Interrupts already enabled Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify the hardware settings pnt0 14 Cannot locate hardware Explanation The SunSoft Solaris driver cannot find any Ethernet controller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 15 No more devices to open Explanation The SunSoft Solaris driver cannot find any more Ethernet controllers Action Verify that additional IBM 10 100 Fault Tolerant Adapters are present or replace the Ethernet adapter that
128. int screen configuration currently in use BIOS level Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same Reference Diagnostics Diskette version Have the same configuration options set in the system Have the same setup for the operation system control files ONIO PONTE Comparing the configuration and software set up between working and non working systems will often lead to problem resolution References in this publication to IBM producis programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user IBM makes no representations or warranties regarding non IB
129. is is equivalent to unplugging the device Cache Control IBM xSeries 350 Type 8682 Hardware Maintenance Manual Select this choice to enable or disable the microprocessor cache In addition you can define the microprocessor cache type as write back WB or write through WT Selecting write back mode will provide the maximum system performance Memory Settings Select this choice to manually enable a bank of memory If a memory error is detected during POST or memory configuration the server can automatically disable the failing memory bank and continue operating with reduced memory capacity If this occurs you must manually enable the memory bank after the problem is corrected Select Memory Settings from the Advanced Setup menu use the arrow keys to highlight the bank that you want to enable then use the arrow keys to select Enable Hot Swap PCI Slot Power Control Select this choice to manually force power on to any of the six Active PCI hot plug slots This is used for PCI adapters that do not have the presence detect pins that the system hot plug controller uses to turn power on to a slot System Service Processor Settings Select this choice to view the interrupt request setting IRQ used by the Advanced System Management Processor system service processor You can then use the arrow keys to select a new IRQ setting for the Advanced System Management Processor from the list of available choices E
130. isable the selected PCI slot from your operating system Refer to the documentation that comes with your operating system for information about disabling a hot plug PCI slot Disabling the PCI slot turns off the power on light for that PCI slot Attention Make sure that the power on light for the hot plug PCI slot is off before you continue with the next step 4 Remove the expansion slot cover a Rotate the adapter retention latch counterclockwise b Lift the tab on the top of the expansion slot cover then remove the expansion slot cover from the server Store it in a safe place for future use Installing options 55 c Press on the rear of the adapter retention assembly and lift the adapter retention cover Attention Expansion slot covers must be installed on all empty slots This maintains the electromagnetic emissions characteristics of the system and ensures proper cooling of system components 5 Refer to the documentation that comes with your adapter for any cabling instructions It might be easier for you to route any cables before you install the adapter 6 Remove the adapter from the static protective package Attention Avoid touching the components and gold edge connectors on the adapter 7 Place the adapter component side up on a flat static protective surface 8 Install the adapter a Carefully grasp the adapter by its top edge or upper corners and align it with the expansion slot on the system board
131. kg PRECAUCI N Tome medidas de seguridad al levantar el producto Declaracion 5 AA PRECAUCI N El botin de control de alimentaciin del dispositivo y el interruptor de alimentaciin de la fuente de alimentaciin no apagan la corriente el ctrica suministrada al dispositivo Es posible tambien que el dispositivo tenga m s de un cable de alimentaciin Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaciin de la fuente de alimentaciin AA 2 gt 1 Declaracion 10 PRECAUCION No coloque ningun objeto que pese mas de 82 kg 180 libras encima de los dispositivos montados en bastidor Related service information 159 Problem determination tips Notices Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Processor or hard disk upgrades Failure symptom Do diagnostics fail What when where single or multiple systems ls the failure repeatable Has this configuration ever worked lf it has been working what changes were made prior to it failing ls this the original reported failure Reference Diagnostics version Type and version level Hardware configuration Print pr
132. lanation The driver cannot locate the Ethernet controller on the PCI bus Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTND 21 The adapter failed the checksum test Explanation The driver cannot find an Ethernet controller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 14 to run the diagnostic programs 28 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Table 4 NDIS 2 01 OS 2 driver messages for the Ethernet controller continued PCNTND 23 WARNING PCNET IRQ found xx Explanation The interrupt request IRQ setting xx in the PROTOCOL INI file does not match the hardware IRQ setting Action Remove the IRQ setting from the PROTOCOL INI file or change the IRQ setting in the PROTOCOL INI file to match the IRQ setting shown in the PCI Slot Device Information selection of the Advanced Setup menu in the Configuration Setup Utility program PCNTND 24 WARNING PCNET IRQ does not match PROTOCOL INI Explanation The interrupt request IRQ setting in the PROTOCOL INI file does not match the hardware IRQ setting Action Remove the IRQ setting from the PROTOCOL INI file or change the IRQ setting in the PROTOCOL INI file to match the IRQ setting shown in the PCI Slot Devi
133. lization fail basic and extended configuration status and refer to the ServeRAID adapter initialization failure Hardware Maintenance Manual for more information 2 Cable 3 SCSI Backplane 4 Adapter 075 XXX 000 Failed Power Supply test _ Power Supply 089 XXX 001 Failed Microprocessor test 089 XXX 002 Failed Optional Microprocessor test Microprocessor Optional Microprocessor 2 089 XXX 003 Failed Optional Microprocessor test Optional Microprocessor 3 104 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Error Code Symptom FRU Action 089 XXX 004 Failed Optional Microprocessor test 1 Optional Microprocessor 4 165 060 000 Re run the Diagnostic test Unable to communicate with Service 2 Troubleshoot all errors in the error logs then re run this test Processor It may be busy 3 Disconnect all server and external option power cords wait 30 seconds reconnect and retry 4 Replace Advanced System Management processor 165 198 000 1 Re run the Diagnostic test Unable to communicate with Service 2 Troubleshoot all errors in the error logs then re run this test Processor It may be busy 3 Disconnect all server and external option power cords wait 30 seconds reconnect and retry 4 Replace Advanced System Management processor 165 201 000 1 Disconnect all server and external option power cords wait 30
134. ltiprocessing SMP data storage and memory management The server combines Impressive performance using an innovative approach to SMP The server supports up to four Pentium Ill Xeon processors The server comes with at least one processor installed you can install additional processors to enhance performance and provide SMP capability Large data storage and hot swap capabilities All models of the server support up to three standard and three optional 26 mm 1 inch slim high 3 5 inch hot swap hard disk drives in the hot swap bays This hot swap feature enables you to remove and replace hard disk drives without turning off the server Active PCI hot plug adapter capabilities The server has six hot plug slots for PCI adapters With operating system support you can replace failing hot plug PCI adapters without turning off the server l the hot add feature is supported by the operating system and the PCI adapter you can also add PCI adapters in these slots without turning off the server Redundant cooling and power capabilities The redundant cooling and hot swap capabilities of the fans in the server enable continued operation if one of the fans fails You can also replace a failing fan without turning off the server The server comes standard with one 270 watt power supply Install three 270 watt power supplies to ensure redundancy and hot swap capability for a typical configuration See Installing a hot swap power supply
135. mbient temperature must be within normal level os Hirde ea operating specifications see leve warning ambient temperature too warm for safe specifications on page 3 system operation Fan error messages Message Action Fan X fault 1 Check connections to fan X level critical fan X beyond recommended RPM 2 Replace fan X range Power error messages Message Action Power supply X DC good fault level critical power good signal not detected for power supply X 1 Replace power supply X Power supply X fan fault level critical fan fault in power supply X 1 Replace power supply X Power supply X fault level critical overcurrent condition exists 1 See Power checkout on page 20 Power supply X 12V fault level critical overcurrent condition detected 1 See Power checkout on page 20 Power supply X 3 3V fault level critical 3 3V power supply X had an error 1 See Power checkout on page 20 Power supply X 5V fault level critical 5V power supply X had an error 1 See Power checkout on page 20 Power supply current exceeded max spec value level critical current draw in system is over allowance for a single supply 1 See Power checkout on page 20 Symptom to FRU index 119 Message Action Power Supply X fault 1 Check error log for other messages
136. menta o s 4 Remova todos os cabos dos dispositivos tomadas 5 LIGUE os dispositivos IBM xSeries 350 Type 8682 Hardware Maintenance Manual Instrucao 2 A CUIDADO Ao substituir a bateria de litio utilize apenas uma bateria IBM Numero de Pega 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de litio substitua o apenas pelo mesmo tipo de midulo do mesmo fabricante A bateria cont m litio e pode explodir se nao for utilizada manuseada e descartada de maneira correta Nao Jogue ou coloque na agua Aquega a mais de 100 C 212 F Conserte nem desmonte Para descartar a bateria entre em contato com a area de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informac es sobre como enviar a bateria pelo correio para a IBM Instrucao 3 A PRECAUCION Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra itica transmissores etc estiverem instalados observe o seguinte Nao remova as tampas A remocao das tampas de um produto a laser pode resultar em exposic o prejudicial a radiacao de laser Nenhuma peca localizada no interior do dispositivo pode ser consertada e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposic o prejudicial a radiaca0 A PERIGO Alguns produtos a laser co
137. menu Administrator password No password is required to start the system Enter the password to access the Configuration Setup Utility program All choices are available on the Configuration Setup Utility main menu Administrator and You can enter either password to complete the system startup power on password e The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user The power on password provides access to a limited set of choices on the Configuration Setup Utility main menu This limited access might include changing or deleting the power on password Using the SCSISelect utility program SCSISelect is a built in menu driven configuration utility program that you can use to View the default SCSI IDs Locate and correct configuration conflicts Perform a low level format on a SCSI hard disk The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available Note If the server has a RAID adapter installed use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices Starting the SCSISelect utility program To start the SCSISelect utility program 1 Turn on the server 2 When the l
138. might display messages from the following device drivers e Novell NetWare or IntraNetWare Server ODI e NDIS Adapter for level 2 01 OS 2 e NDIS Adapter for level 4 0 Microsoft Windows NT SCO UNIX LLI Novell NetWare or IntraNetWare server ODI driver messages This section provides explanations of the error messages for the Novell NetWare or IntraNetWare server ODI driver and suggested actions to resolve each problem 25 Diagnostics Table 3 Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNW NW 026 The MSM is unable to parse a required custom keyword Explanation The user entered an incorrect parameter keyword Action Reload the driver using the correct keyword PCNTNW NW 054 PCNTNW NW 058 The adapter did not respond to the initialization command Explanation The adapter did not respond when the driver tried to initialize it Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled go to Starting the diagnostic programs on page 14 to run the diagnostic programs The adapter did not respond to the initialization command Explanation The interrupt request IRQ setting might not be valid or the EEPROM information might be incorrect Action Make sure the IRQ settings are correct in the Configuration Setup Utility program for information on setting the interrupt requests If the IRQ settings are correct go often
139. models 00N7190 Assembly 3u right EIA flange all models 00N7192 Miscellaneous rack hardware kit clips 12 cage nuts 12 M6 screws 12 M4x5 00N7193 screws 10 Velcro strips 10 all models Slide with brackets assembly all models 00N7205 Rigid cable management arm all models 00N7211 Miscellaneous plastics kit memory card support guides 2 processor support 00N8961 goalposts 2 DASD backplane locking latch 1 fan housing locking latch 1 all models Cassette handle slot 2 terminator card all models 10L6936 Label system service all models 36L9586 Front bezel models 4RY 5RY 6RY 06P5945 On off switch cover all models 09N8012 FR 48X BLWHP alternate 19K1531 PCI hot plug switch card housing all models 00N6665 128 MB memory all models 33L3114 AC distribution box assembly all models 00N8955 1024 MB memory all models 33L3120 256 MB memory all models 33L3116 512 MB memory all models 33L3118 Cable signal I2C board to SCSI backplane 2x7 all models 00N7185 Cable signal lvd SCSI repeater to SCSI backplane all models 00N7198 Cable SCSI to bulkhead all models 06P5912 Cable 2 drop 120mm fan all models 09N7945 Cable 50 circuit signal with connector all models 09N7947 Cable 34 circuit FDD w connector all models 09N7949 Cable power power backplane to SCSI backplane amp devices 4 drop all models 36L9601 Cable signal system board to CD ROM IDE all models 36L9603 Cable power 24
140. n Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben e Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschlie en Kabel l sen 1 Alle Ger te ausschalten und 1 Alle Ger te ausschalten Netzstecker ziehen 2 Zuerst Netzstecker von Steckdose l sen 2 Zuerst alle Kabel an Einheiten 3 Signalkabel von Anschlu buchsen l sen anschlie en 4 Alle Kabel von Einheiten l sen 3 Signalkabel an Anschlu buchsen anschlie en 4 Netzstecker an Steckdose anschlie en 5 Ger t einschalten Related service information 147 148 Hinweis 2 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enthalt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enthalt Lithium und kann bei unsachgemaBer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht
141. n these bays Filler panel Drive tray assembly Drive tray handle in open position To install a drive in a hot swap bay 1 Review Before you begin on page 50 2 Unlock and open the server front door Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed for each bay 3 Remove the filler panel from one of the empty hot swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server 4 Install the hard disk drive in the hot swap bay a Ensure that the tray handle is open that is perpendicular to the drive Align the drive assembly so that it engages the guide rails in the bay Gently push the drive assembly into the bay until the drive stops Push the tray handle to the closed locked position Check the hard disk drive status indicator to verify that the hard disk drive is operating properly If the amber hard disk status light for a drive is lit continuously that individual drive is faulty and needs to be replaced If the green hard disk activity light is flashing the drive is being accessed o ooo Note If the server has a ServeRAID controller or adapter installed you might need to reconfigure the disk arrays after installing hard disk drives Refer to Using IBM ServeRAID on the Documentation CD or the Hardware Maintenance Manual pertaining t
142. nique SCSI ID This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs The following table lists the SCSI IDs for devices that are connected to one channel Note that the hot swap hard disk drive bay numbers are from bottom to top Table 17 SCSI IDs for hot swap hard disk drives and backplanes Standard Optional Drive bay 1 SCSI ID 0 Drive bay 4 SCSI ID 12 Drive bay 2 SCSI ID 1 Drive bay 5 SCSI ID 13 Drive bay 3 SCSI ID 2 Drive bay 6 SCSI ID 14 Backplane SCSI ID 8 Backplane SCSI ID 9 The hot swap drive backplane controls the SCSI IDs for the internal hot swap drive bays However when you attach a SCSI device to the external SCSI connector you must set a unique ID for the device Refer to the information that is provided with the device for instructions to set its SCSI ID SCSI connector pin number assignments The following table shows the pin number assignments for the 68 pin SCSI connectors 34 1 ai 68 35 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Serial ports Table 18 68 pin SCSI connector pin number assignments
143. nnot be used for any other network operation Note Your operating system determines the maximum number of IBM 10 100 Fault Tolerant Adapters that you can install in the server See the documentation that comes with the adapter for more information Considerations when combining failover and hot plug functions If your operating system supports hot plug PCI adapters and the optional redundant NIC adapter is installed in a hot plug PCI slot you can replace the NIC adapter without powering off the server even if it is the primary Ethernet controller Disconnecting the Ethernet cable from the primary Ethernet controller will cause the Ethernet traffic to switch automatically to the secondary Ethernet controller This can be very useful if a faulty adapter causes a network problem or if you want to upgrade the primary adapter hardware Note If you hot replace the primary adapter while the Ethernet traffic is being handled by the secondary Ethernet controller the traffic does not automatically switch back to the primary adapter when the primary adapter comes back online See Configuring for failover Configuring for failover The failover feature currently is supported by Windows NT Server and IntraNetWare The setup required for each operating system follows Windows NT Server IBM offers hot plug support for Windows NT Server Version 4 0 Failover can work in conjunction with hot plug support or independently If you are not using ho
144. nt m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radiagao de laser quando aberto Nao olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Related service information 135 136 Instrucao 4 A 218 kg 39 7 Ib 32 kg 70 5 lb 255 kg 121 2 lb CUIDADO Ao levantar a m quina fa a o com seguran a Instrugao 5 AA CUIDADO Os bot6es Liga Desliga localizados no dispositivo e na fonte de alimentacao nao desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimentacao Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimentacao estejam desconectados da fonte de energia eletrica AA 20 1 0 Instru o 10 CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 Ibs sobre dispositivos montados em rack IBM xSeries 350 Type 8682 Hardware Maintenance Manual Server rats MAA IERI FRE RARI A LATER REA A TRS oN APY LE RE NRA 1 pr po R REA 1
145. o DE mo ES gov ZR a Se x EN om EJ E El ae A 150 mm RS a DS SRI RO o KR A O MANU x Ree RO Ka Coral Om F ol am q RO KE ORGIA ae N gt 82 kg 180 Ibs IBM xSeries 350 Type 8682 Hardware Maintenance Manual 156 Importante Todas las declaraciones de precauciin de esta IBM documentation empiezan con un numero Dicho numero se emplea para establecer una referencia cruzada de una declaraciin de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciin Por ejemplo si una declaraciin de peligro empieza con el numero 1 las traducciones de esta declaraciin de precauci n aparecen en esta secciin bajo Declaraciin 1 Lea atentamente todas las declaraciones de precauciin y peligro antes de llevar a cabo cualquier operaciin Declaracion 1 AA PELIGRO La corriente el ctrica de los cables telefinicos de alimentaciin y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ning n cable ni realice las operaciones de instalaciin mantenimiento o reconfiguraciin de este producto durante una tormenta Conecte cada cable de alimentaciin a una toma de alimentaciin el ctrica con conexiin a tierra y cableado correctos e Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto e Si es posible utilice una sola mano cuando conecte o desc
146. o the specific RAID adapter for information 62 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Installing memory module kits The illustrations in this document might differ slightly from your hardware Adding memory to the server is an easy way to make programs run faster You can increase the amount of memory in the server by installing memory module options You must install a bank of four matched dual inline memory modules DIMMs Notes 1 The DIMM options available for the server are 128 MB 256 MB 512 MB and 1 GB The server supports a minimum of 512 MB 4 x 128MB and a maximum of 16 GB 16 x 1GB of system memory When 4 GB of memory is installed in the server the amount of usable memory will be reduced depending on the system configuration A certain amount of memory must be reserved below 4 GB for system resources A second reduction in the usable memory is made when 16 GB of memory is installed The server comes with a minimum of 512 MB 4x128 memory installed in bank 1 When you install additional DIMMs be sure to follow the DIMM population sequence in Table 11 All the DIMMs installed in a bank must be the same size speed type and technology You can mix compatible DIMMs from various manufacturers All the banks do not have to contain DIMMs of the same size speed type and technology You can mix compatible DIMMs from various manufacturers The memory board contains 16 DIMM connectors and utiliz
147. o this check the Diagnostic panel that is located under the top cover to see which LED is on 1 Turn off the server and disconnect all power cords and external cables then remove the top cover see Removing the server top cover and bezel on page 53 2 Determine the slot where the microprocessor is to be installed 3 If you have installed microprocessors in slots 1 through 3 and you are now installing a microprocessor in slot 4 remove the terminator card from the microprocessor connector Store the terminator card in a safe place in the static protective package that your new microprocessor comes in you will need to install it again if you ever remove the microprocessor 4 Install the microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal surface on the server then remove the microprocessor from the package b Hold the microprocessor by the open latches and center the microprocessor over the microprocessor connector Attention Make sure that the microprocessor is oriented and aligned correctly before you try to close the latches c Carefully close the latches to seat the microprocessor in the connector 5 If you replace the microprocessors in the server with microprocessors of a different speed set the microprocessor core frequency selection jumper block as described in To ensure that the server maintains the correct microprocessor bus to core ratio you must se
148. observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages IBM xSeries 350 Type 8682 Hardware Maintenance Manual Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This
149. om your hardware Hard disk drive activity light green Hard disk O O drive status light amber SCSI hot swap hard disk drive connector 00 O Mr Ag Note The hard disk drive activity light and hard disk drive status light on the backplane match the hard disk drive activity light and hard disk drive status light on the front of the server see Start the server on page 8 60 IBM xSeries 350 Type 8682 Hardware Maintenance Manual The following illustration shows the rear connectors on the hot swap drive backplane before the repeater card is installed as viewed from the rear of the server E 1 SCSI cable NN N J connector SCSI power cable connector FC cable connector Note To install an additional hot swap drive backplane on the back of the server see Installing a 3 Pack Ultra160 Hot Swap Expansion Kit on page 71 Installing options 61 Installing a hot swap hard disk drive The following illustration shows how to install a hot swap hard disk drive Note You do not have to turn off the server to install hot swap drives i
150. ome hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By
151. onecte los cables de sent al e No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da os estructurales Desconecte los cables de alimentaciin sistemas de telecomunicaciones redes y midems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraciin Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaciin de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexiin 1 APAGUELO todo 1 APAGUELO todo 2 En primer lugar conecte los cables a 2 En primer lugar retire cada cable de los dispositivos alimentaciin de la toma de alimentaciin 3 Conecte los cables de sefal a los 3 Retire los cables de se al de los conectores conectores 4 Conecte cada cable de alimentaciin a la 4 Retire los cables de los dispositivos toma de alimentaciin 5 ENCIENDA el dispositivo Related service information 157 158 Declaracion 2 A PRECAUCION Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por
152. onents are installed and seated correctly and that you have not left loose tools or parts inside the server 2 Place the cover release latch in the open up position 3 Insert the bottom tabs of the top cover in the matching slots in the server chassis 4 Close the cover release latch to pull the top cover forward and lock the top cover in place 5 If you disconnected any cables from the back of the server reconnect the cables then plug the power cords into properly grounded electrical outlets IBM xSeries 350 Type 8682 Hardware Maintenance Manual Note If necessary refer to Input output ports on page 76 for connector locations To install the bezel 1 Insert the two tabs on the bottom of the bezel into the matching holes on the server chassis 2 Push the top of the bezel toward the server until the two tabs at the top of the bezel snap into place Updating the server configuration When you start the server for the first time after you add or remove an internal option or an external SCSI device you might see a message telling you that the configuration has changed The Configuration Setup Utility program_automaticall starts so that you can save the new configuration information See Configuring the server on page 33 Some options have device drivers that you need to install Refer to the documentation that comes with your option for information about installing any required device drivers The serve
153. operation There is at least 50 mm 2 inches of ventilated space at the sides of the server and 100 mm 4 inches at the rear of the server The top cover is removed for no longer than 30 minutes while the server is operating The processor housing cover covering the processor and memory area is removed for no longer that ten minutes while the server is operating A removed hot swap drive is replaced within two minutes of removal Cables for optional adapters are routed according to the instructions provided with the adapters ensure that cables are not restricting air flow The fans are operating correctly and the air flow is good A failed fan is replaced within 48 hours In addition ensure that the environmental specifications for the system are met See Features and specifications on page 3 Note The speed of the fans will increase if One fan fails Ambient temperature gets too high For more information on specific temperature error messages see Temperature error messages on page 118 Diagnosing errors To find solutions to problems that have definite symptoms see Error symptoms on page 108 If you cannot find the problem there go to Starting the diagnostic programs on page 14 14 to test the server If you have just added new software or a new option and the server is not working do the following before using the error symptoms table Remove the software or device that yo
154. orme di sicurezza Avviso 5 AA ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione AA 20 1 0 Avviso 10 ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unit montate in rack IBM xSeries 350 Type 8682 Hardware Maintenance Manual EE Netfinity Server 1 1 1
155. ot 9 Memory slot 5 Error LEDs Error LEDs Memory slot 13 Before you begin Review Before you begin on page 50 Read the documentation that comes with your option To install a DIMM Attention When you handle Electrostatic Discharge Sensitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to the following Web site and search for ESD http www ibm com 1 Turn off the server and disconnect all power cords and external cables then remove the top cover see Removing the server top cover and bezel on page 53 2 Remove the memory board assembly a Lift up on the memory board assembly and remove it from the server Memory board 64 IBM xSeries 350 Type 8682 Hardware Maintenance Manual b Place the memory board assembly on a static protective surface such as the static protective package in which an option comes Locate the DIMM connectors on the memory board Determine the DIMM connectors into which you will install the DIMMs See the notes at the beginning of this procedure Touch the static protective package that contains the DIMM option to any unpainted metal surface on the server Then remove the DIMM from the package Note To avoid breaking the retaining clips or damaging the DIMM connectors handle the clips gently To install the DIMMs repeat the following steps for each DIMM that you install a Turn the DIMM
156. r Ethernet speed 100 Mbps When this green light is on the Ethernet speed is 100 Mbps When the light is off the Ethernet speed is 10 Mbps 10 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with the server If you cannot locate and correct the problem using the information in this section refer to Symptom to FRU index on page 97 for more information Diagnostic tools overview The following tools are available to help you identify and resolve hardware related problems POST beep codes error messages and error logs The power on self test POST generates beep codes and messages to indicate successful test completion or the detection of a problem See POST for more information Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of the server See Diagnostic programs and error messages on page 13 for more information Light Path Diagnostics The server has light emitting diodes LEDs to help you identify problems with server components These LEDs are part of the light path diagnostics that are built into the server By following the path of lights you can quickly identify the type of system error that occ
157. r comes with at least one microprocessor installed on the system board If you have installed one or more additional microprocessors the server can now operate as an SMP server Therefore you might need to upgrade your operating system to support SMP If the server has a ServeRAID adapter installed and you have installed or removed a hard disk drive refer to the documentation that comes with your ServeRAID adapter for information about reconfiguring your disk arrays Connecting external options Before you begin e Review Before you begin on page 50 Read the documentation that comes with your options You can attach external options to the input output I O connectors on the rear of the server See Input output ports on page 76 for more information To attach an external device 1 Turn off the server and all attached devices 2 Follow the instructions that come with the option to prepare it for installation and to connect it to the server Note If you are attaching an external SCSI device see Ultra160 SCSI ports on age 79 ge 79 for information about SCSI cabling and SCSI IDs Installing options 75 Input output ports Parallel port This section provides information about the input output I O ports on the rear of the server These ports include the following One parallel port One video port One keyboard port e One auxiliary device port pointing device port e Two Ultra160
158. r subtracted from the system time that is sent to the service processor Advanced System Management Processor each time the server is started Use the number keys to enter the hours and minutes and or to add or subtract from the system time If you want the system clock time to be the same as the Advanced System Management Processor clock time leave the value set at its default of 0 System Security Select this choice to set passwords or a system owner s name This choice appears only on the full Configuration Setup Utility main menu You can implement two levels of password protection Power on Password Select this choice to set or change a power on password See passwords on page 37 for more information Administrator Password Select this choice to set or change an administrator password Attention If an administrator password is set and then forgotten it cannot be overridden or removed You must replace the system board The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user Sed Using passwords on page 37 for more information Start Options Select this choice to view or change the start options This choice appears only on the full Configuration Setup Utility main menu Start options take effect when you start your server Yo
159. r tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer 127 Electrical safety 128 A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment S
160. r top cover and bezel on page 53 Remove the four fan assemblies Remove the four fan housing see Four fan housing on page 90 Disconnect cables on the system board Remove the memory card Remove all microprocessors Remove the shipping screw on each side of the server Engage the release latch assembly a Press in on the release button on each side of the server at the same time b Push each of the two release latches at the same time toward the rear of the server Gently lift the system board assembly out of the server Reverse the above steps to connect the system board assembly Note Shipping screws do not have to be replaced for the server to function FRU information service only 95 96 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Symptom to FRU index This index supports xSeries 350 servers Notes 1 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms 2 The default configuration can be loaded by starting the system and then pressing the reset button four times waiting 15 seconds between each press Once the configuration has reset to the default it must be saved in Setup to be stored in CMOS 3 For IBM devices not supported by index refer to the manual for that device 4 Always start with General checkout on page 1 The Symptom to FRU lists symptoms errors and the possible causes The most likely cause
161. rd Hot swap drive tray assembly Hot swap fans Filler panel for hot swap Pe drive tray rz I I I Filler panel for power supply bay Diagnostics panel Sa BS Power supply Copyright IBM Corp 2000 41 Component locations This section provides illustrations of the system board Diagnostic LED panel memory board and Advanced System Management Interconnect board component 42 locations System board component locations The following illustrations detail certain locations on the system board Note The illustrations in this document might differ slightly from your hardware System board connectors The following illustration shows the location of connectors on the system board PCI hot plug switch card J1 PCI slot 6 64 bit 33 MHz J55 PCI slot 5 64 bit 33 MHz J54 PCI slot 4 64 bit 66 MHz J53 PCI slot 3 64 bit 66 MHz J52 PCI slot 2 64 bit 66 MHz J51 PCI slot 1 32 bit 33 MHz J50 Battery il Mb je INT Bean 5 oo 000 o N FER HI MULL are fr E il o bi WU Memory board J40 m cet Microprocessor slot 4 J37 Microprocessor slot 3
162. rd see Memory Settings on page 37 3 Battery 3 3 2 1 Disconnect the server power cord from outlet wait 30 seconds and Critical SMBUS error occurred 12C retry bus error 2 System Board 3 DIMMs 4 Memory Card 5 DASD Backplane 6 Power Supply 7 Power Supply Backplane 8 12C Cable 3 3 3 No operational memory in system Install or reseat the memory modules then do a 3 boot reset See Using the Configuration Setup Utility program on page 33 DIMMs Memory Card System Board Symptom to FRU index 99 Beep Symptom FRU Action Two Short Beeps Information only the configuration has changed Run Diagnostics 2 Run Configuration Setup Three Short Beeps DIMM System Board N One Continuous Beep Processor Optional Processor if installed System Board PONS Service Processor Card Repeating Short Beeps Keyboard System Board N One Long and One Short Beep Video adapter if present System Board N i One Long and Two Short Beeps 1 Video adapter if present 2 System Board Two Long and Two Short Beeps No beep symptoms 1 Video adapter No Beep Symptom No beep and the system operates correctly FRU Action 1 Diagnostic LED Panel No Beeps occur after successfully completing POST The Power On Status is disabled Run Configuration Setup set the Start Options Power On Status to
163. rmation 141 3 AL do CD ROM gt DVD er AMBERES SA ARK Class 3A X Class 3B LIE A E NES gt FORRO EMA RS TIR He 4 gt 18 37 gt 32 70 5 gt 55 121 2 HAS A A FEBACHE ERRE AA 2 0 sp me 10 142 IBM xSeries 350 Type 8682 Hardware Maintenance Manual AR AA 10 A 82 180 gt 82 180 Related service information 143 144 Important Toutes les consignes Attention et Danger indiqu es dans la biblioth que IBM documentation sont pr c d
164. rocessor 2 is not functioning 2 System Board 00019503 1 Processor 3 Processor 3 is not functioning 2 System Board 00019504 1 Processor 4 Processor 4 is not functioning 2 System Board 00019701 1 Processor 1 Processor 1 failed BIST 2 System Board 00019702 1 Processor 2 Processor 2 failed BIST 2 System Board 3 System Board 00019703 1 Processor 3 Processor 3 failed BIST 2 System Board 00019704 1 Processor 4 Processor 4 failed BIST 2 System Board 00180100 1 Run Configuration Setup No room for PCI option ROM Falling Adapter 3 System Board 00180200 1 Run Configuration Setup No more I O space available for PCI 2 Failing Adapter adapter 3 System Board 114 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Error Code Symptom FRU Action 00180300 1 Run Configuration Setup No more memory above 1MB for PCI 2 Failing Adapter adapter 3 System Board 00180400 No more memory below 1MB for PCI adapter 00180500 PCI option ROM checksum error Run Configuration Setup Failing Adapter System Board on gt 1 Remove Failing PCI Card System Board D 00180600 PCI device built in self test failure 00180700 xxxxyyyy planar PCI device not responding where xxxx is PCI vendor ID and yyyy is PCI device ID Run Configuration Setup Failing Adapter System Board CNS 1 System Board 2 PCI Card 00180800 Unsupported PCI device installed System Bo
165. rsists go to Starting the diagnostic programs on page 14 to run the diagnostic programs PCNTNW NW 091 The hardware configuration conflicts Explanation You tried to load a new frame type for the existing controller The hardware assumptions made in doing so are incorrect This error can also occur if you try to specify a mode such as redundancy that conflicts with another specified mode Action Make sure that the hardware configuration matches the software settings PCNTNW NW 126 The group bit in the node address override was cleared Explanation The IEEE address has a group bit that indicates that an address belongs to a group of stations This bit is used only as a destination address it cannot be used as a source address You tried to enter a source address with this bit set The driver cleared the group bit of the source address Action None necessary message is for information only PCNTNW NW 127 The local bit in the node address override was set Explanation The local bit in the IEEE address format indicates that the addresses are being managed locally If you use the node address override capabilities of this driver to enter a new address the local bit must be set You entered an address without the local bit set The driver has set the local bit Action None necessary message is for information only PCNTNW NW 164 The device was not found Explanation The driver cannot find an Ethern
166. rver diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of the server Diagnostic error messages indicate that a problem exists they are not intended to be used to identify a failing part Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel Sometimes the first error to occur causes additional errors In this case the server displays more than one error message Always follow the suggested action instructions for the first error message that appears The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs The error code format is as follows fff ttt iii date cc text message where fff is the three digit function code that indicates the function being tested when the error occurred For example function code 089 is for the microprocessor ttt is the three digit failure code that indicates the exact test failure that was encountered iii is the three digit device ID date is the date that the diagnostic test was run and the error recorded cc is the check digit that is used to verify the validity of the information text message is the diagnostic message that indicates the reason for the problem Diagnostics 13 Text messages The diagnostic text messag
167. rver supports a maximum of three PCI buses 3 The server supports a maximum of three power supplies Light Path Diagnostics You can use the light path diagnostics built into the server to quickly identify the type of system error that occurred The server is designed so that LEDs remain illuminated when the server shuts down as long as the power supplies are operating properly This feature helps you to isolate the problem if an error causes the server to shut down If the system error LED on the information LED panel is not lit and no diagnostics panel LEDs are lit it means that the light path diagnostics have not detected a system error If the system error LED on the information LED panel is lit it means that a system error was detected Check to see which of the LEDs on the diagnostics panel inside the server are lit and refer to the following table Table 1 Light Path Diagnostics LED on Cause None 1 The system error log is 75 or more full or a PFA alert was logged See Diagnostic panel error LEDs on page 101 2 Bad missing or mis installed processor terminator CPU One of the microprocessors has failed See Diagnostic panel error LEDs on page 101 Memory A memory error occurred See Diagnostic panel error LEDs on page 101 PCIA An error occurred on PCI bus A An adapter in PCI slot 1 or the system board caused the error See Diagnostic panel error L
168. s to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices Installing options 51 52 To Connect To Disconnect Turn everything OFF First attach all cables to devices Attach signal cables to connectors Attach power cords to outlet Turn device ON Turn everything OFF First remove power cords from outlet Remove signal cables from connectors Remove all cables from devices OD MPN A 4 218 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source
169. scharge sensitive devices on page 130 These guidelines will help you work safely while working with the server or options You do not need to turn off the server to install or replace hot swap power supplies hot swap drives hot swap fans Active PCI hot plug adapters or hot plug USB devices The orange color on components and labels in the server identifies hot swap or hot plug components This means that you can install or remove the component while the system is running provided that the system is configured to support this function The blue color on components and labels identifies touch points where you can grip a component move a latch and so on Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and any other options that you intend to install Back up all important data before you make changes to disk drives e For a list of supported options for the eServer xSeries 350 refer to http www ibm com pc us compat on the World Wide Web System reliability considerations To help ensure proper cooling and system reliability make sure that Each of the drive bays has either a drive or a filler panel installed Each of the power supply bays has either a power supply or a filler panel installed There is at least 50 mm 2 inches of ventilated space at the sides of the server and 100 mm 4 inches at the rear of the server
170. sentative Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this manual This manual contains diagnostic information a Symptom to FRU index service information error codes error messages and configuration information for the IBM server xSeries 350 Type 8682 server Important This manual is intended for trained servicers who are familiar with IBM xSeries products Before servicing an IBM product be sure to review Safety information on page 127 Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o Safety Information Prenez connaissance de toutes les consignes de type Attention et Danger avant de proceder aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione BMS S I AM dA ARE SONNO
171. server components or options Note When you are adding an internal option do not open the static protective package containing the option until you are instructed to do so When you handle options and other server components take these precautions to avoid damage from static electricity Limit your movement Movement can cause static electricity to build up around you Always handle components carefully Handle adapters the memory board and memory modules DIMMs by the edges Never touch any exposed circuitry Prevent others from touching components When you are installing a new option touch the static protective package containing the option to a metal expansion slot screw or other unpainted metal surface on the server for at least two seconds This reduces static electricity from the package and from your body When possible remove the option and install it directly into the server without setting the option down When this is not possible place the static protective package that the option comes in on a smooth level surface and place the option on it Do not place the option on the server s covers or any metal surface Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cord
172. smission and reception of data on the Ethernet local area network LAN Redundant network interface card NIC The addition of an optional redundant network interface card NIC provides a failover capability to a redundant Ethernet connection If a problem occurs with the primary Ethernet connection all Ethernet traffic associated with this primary connection is automatically switched to the redundant NIC This switching occurs without data loss and without user intervention IBM ServerGuide CDs The ServerGuide CDs included with xSeries servers provide programs to help you set up the server and install the network operating system NOS The ServerGuide program detects the hardware options installed and provides the correct configuration program and device drivers In addition the ServerGuide CDs include a variety of application programs such as IBM Update Connector to help keep the server basic input output system BIOS and microcode updated Note The latest level of BIOS for the server is also available through the World Wide Web Refer to Recovering BIOS on page 20 for the appropriate World Wide Web addresses and bulletin board telephone numbers The server is designed to be cost effective powerful and flexible It uses peripheral component interconnect PCI bus architecture to provide compatibility with a wide range of existing hardware devices and software applications for additional information As
173. so that the DIMM keys align correctly with the connector b Insert the DIMM by pressing the DIMM straight into the connector Be sure that the retaining clips snap into the closed positions c Make sure that the retaining clips are in the closed position If a gap exists between the DIMM and the retaining clips the DIMM has not been properly installed In this case open the retaining clips and remove the DIMM then reinsert the DIMM Install the memory board assembly a Hold the memory board assembly and align it into the card guides and over the memory board connector Attention When you insert the memory board assembly into the connector press on the flat metal projection on the board b Insert the memory board assembly into the connector If you have other options to install or remove do so now otherwise go to Installing the server top cover and bezel on page 74 Installing options 65 Installing a microprocessor kit 66 The server comes with one microprocessor installed on the system board The server supports up to four microprocessors If you install at least one additional microprocessor the server can operate as a symmetric multiprocessing SMP server With SMP certain operating systems and application programs can distribute the processing load among the microprocessors Before you begin Review the information in Before you begin on page 50 Thoroughly review the documentation tha
174. swap backplane then the optional hot swap backplane sets the SCSI IDs for the optional hot swap backplane and the hot swap hard disk drives See Setting SCSI IDs on page 80 for additional information 8 If you have other options to install or remove do so now otherwise go to Installing the server top cover and bezel on page 74 Replacing a hot swap fan The server comes with six hot swap fans You do not need to turn off the power to the server to replace a hot swap fan assembly Attention To help ensure proper cooling replace a fan that has failed within 48 hours Note The speed of the fans will increase if One fan fails Ambient temperature gets too high The following illustration shows how to replace hot swap fans Note The illustrations in this document might differ slightly from your hardware Hot swap fans To replace a hot swap fan assembly 1 Remove the top cover see Removing the server top cover and bezel on page 53 Attention To ensure proper system cooling do not remove the top cover for more than 30 minutes during this procedure 2 Lift the fan release handle and lift the fan out of the server 3 Slide the replacement fan into the server and press the handle down 4 Replace the top cover see Installing the server top cover and bezel on page 74 ge 74 Installing options 73 Completing the installation To complete the installation you must reinstall the
175. switch card ae 43 Four fan housing Dual fan mount assembly with cable Service processor card assembly PCI switch card Power backplane assembly 8 System board assembly with backerplate Symptom to FRU index Beep symptoms No beep symptoms Diagnostic panel error LEDs Diagnostic error codes Error symptoms Power supply LED errors POST error codes ServeRAID sli I2C bus fault messages SCSI error codes Temperature error messages Fan error messages Power error messages System shutdown Voltage related system shutdown Temperature related system shutdown DASD checkout CPU checkout Undetermined problems Parts listing dee 8682 System Keyboards Power cords Related service information Safety information General safety Electrical safety Safety inspection guide Handling electrostatic discharge sensitive devices Grounding requirements Safety notices multi lingual translations Problem determination tips Notices Trademarks Contents 123 125 127 127 127 128 129 130 130 131 160 160 161 vii viii IBM xSeries 350 Type 8682 Hardware Maintenance Manual General checkout The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of the server The system board Ethernet controller video controll
176. t lt lt Press lt CTRL gt lt A gt for SCSISelect Utility gt gt gt prompt appears press Ctrl A Note If an administrator password has been set a prompt appears asking you to enter the password to start the SCSISelect Utility program 3 When prompted select either channel A internal or channel B external 4 Use the arrow keys to select a choice from the menu Press Esc to return to the previous menu Press the F5 key to switch between color and monochrome modes if the monitor permits Configuring the server 39 5 Follow the instructions on the screen to change the settings of the selected items then press Enter Choices available from the SCSISelect menu The following choices appear on the SCSISelect Utility menu Configure View Host Adapter Settings Select this choice to view or change the SCSI controller settings To reset the SCSI controller to its default values press F6 then follow the instructions that appear on the screen You can view or change the following controller settings 40 Host Adapter SCSI ID Select this choice to view the SCSI controller ID normally 7 SCSI Parity Checking Select this choice to view the assigned value of Enabled Host Adapter SCSI Termination Select this choice to view the assigned value of Enabled Boot Device Options Select this choice to configure startable device parameters Before you can make updates you must know the ID of the device whose par
177. t a problem with one of these parts contact a service technician IBM xSeries 350 Type 8682 Hardware Maintenance Manual A CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Installing a 3 Pack Ultra160 Hot Swap Expansion Kit You can install an optional 3 Pack Ultra160 Hot Swap Expansion Kit in the server to connect three additional hot swap hard disk drives to the server This kit contains a hot swap hard disk drive backplane that you install adjacent to the standard hot swap hard disk drive backplane The server supports a maximum of two hot swap drive backplanes Notes 1 In addition to the optional hot swap drive backplane the 3 Pack Ultra160 Hot Swap Expansion Kit comes with a hard disk drive cage Do not install the hard disk drive cage on the server as the hard disk drive cage is not compatible with the xSeries 350 server The 3 Pack Ultra160 Hot Swap Expansion Kit can be installed in various types of servers the hard disk drive cage is used with other types of servers 2 Cable identifiers are printed on the cables that come with the server and options Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labelled HDD 3 For information on cabling options and using the 3 Pack Ultra160 Hot Swap Expansion op
178. t comes with the microprocessor so that you can determine whether you need to update the server basic input output system BIOS The latest level of BIOS for the server is available through the World Wide Web and the IBM Bulletin Board System BBS Go to http www pc ibm com support select IBM Servers and make the selections for the server e Obtain an SMP capable operating system optional For a list of supported operating systems see http www ibm com pc us compat on the World Wide Web Attention To avoid damage and ensure proper server operation when you install a new or an additional microprocessor use microprocessors that have the same cache size and type and the same clock speed Microprocessor internal and external clock frequencies must be identical Notes 1 To order additional microprocessor options contact your IBM reseller or IBM marketing representative 2 The server comes standard with one microprocessor installed in microprocessor connector J34 slot 1 on the system board and a terminator card in microprocessor slot 4 The microprocessor in slot 1 is the startup boot microprocessor The microprocessor installed in microprocessor connector J35 is microprocessor 2 slot 2 the microprocessor installed in microprocessor connector J36 is microprocessor 3 slot 3 and the microprocessor installed in microprocessor connector J37 is microprocessor 4 slot 4 If more than one microprocessor is installed the hig
179. t function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet controller or the other device For example for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers e Make sure that you are using the most recent device driver available from the World Wide Web e Run the network diagnostic program 24 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Table 2 Ethernet troubleshooting chart continued Ethernet controller problem Suggested Action Ethernet Link Status light does not light Check the following e Make sure that the hub is turned on Check all connections at the Ethernet controller and the hub Check the cable A crossover cable is required unless the hub has an X designation Use another port on the hub Ifthe hub does not support auto negotiation manually configure the Ethernet controller to match the hub e If you manually configured the duplex mode make sure that you also manually configure the speed Run diagnostics on the LEDs The Ethernet Transmit Receive Activity light does not light Check the following Note The Ethernet Transmit Receive Activity LED illuminates only when data is sent to or by this Ethernet controller e Make sure that you have loaded the network device drivers The network might be idle Try sending data from
180. t of the primary adapter or by using the DMI interface 8 Select Close to exit from the Network setup When you restart the server the failover function will be in effect If a failover occurs a message is written to the NT Event Viewer log In addition if the Enable for DMI Hot Swap Support checkbox is checked a DMI alert will also be generated IntraNetWare The IBM PCI Hot Plug System Bus Driver Diskette for Novell Netware V4 41 V4 42 and V5 0 is available for download from the IBM Web site at http www pc ibm com support The failover function is now enabled If a failover occurs The operating system console generates a message The custom counters for the device driver contain variables that define the state of the failover function and the location of the redundant pair You can use the NetWare Monitor to view the custom counters Note If the primary adapter was hot replaced while the Ethernet traffic was being handled by the secondary Ethernet controller the traffic does not automatically switch back to the primary adapter when the primary adapter comes back online In this case issue the command LOAD d path PCNTNW SCAN where d and path are the drive and path where the driver is located This command causes the device driver to locate the primary adapter and switch the Ethernet traffic to it Ethernet port connector The following table shows the pin number assignments for the RJ 45 connector Th
181. t plug support go to Windows NT Server failover setup on page 85 Windows NT Server hot plug setup IBM Hot Plug PCI for Windows NT Server 4 0 package is available for download from the IBM Web site at http www pc ibm com support Enter the brand type of Server click on Downloadable files and look for Hot Plug The IBM Hot Plug PCI for Windows NT Server 4 0 package uses the Intel Desktop Management Interface DMI to control hot plug support for the Ethernet controllers The Ethernet controller in your computer is DMI compliant Download and install the following software in the order listed 1 IBM PCI Hotplug for Windows NT 4 0 Failover DMI Agent 2 IBM PCI Hotplug for Windows NT 4 0 Solution 3 IBM 10 100 Fault Tolerant Adapter device drivers Note The order of installation is important You must install the IBM Hot Plug for Windows NT Server 4 0 package before you install the IBM 10 100 Fault Tolerant Adapter driver If you install the adapter device driver before the PCI IBM xSeries 350 Type 8682 Hardware Maintenance Manual Hot Plug Solution package the adapter device driver will not recognize the hot plug code This happens because the adapter device driver only checks the NT registry for the Hot Plug package during installation If the PCI Hot Plug Solution package is added after the adapter device driver is installed the adapter must be removed and added again in order for it to detect the PCI Hot Plug Solution code
182. t que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant 2 EE 1 sp ae Notice n 10 ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire IBM xSeries 350 Type 8682 Hardware Maintenance Manual Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Hinweis 1 AA VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Aus Sicherheitsgr nden Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlie en Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en Signalkabel m glichst einh ndig anschlie en oder l se
183. t the following microprocessor speed core frequency selection jumpers J13 J27 J28 and J29 The jumpers on this block are in the following order from top to bottom J13 J27 J28 and J29 For locations of these jumpers see System board jumpers on page 44 Note See Changing jumper positions on page 69 for additional information on setting jumpers Table 12 Microprocessor core frequency selection jumper block settings Core Frequency J13 J27 J28 J29 Bus Ratio MHz H L L H TA 700 100 H H L 8 1 800 100 6 If you have other options to install or remove do so now otherwise go to Installing the server top cover and bezel on page 74 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Changing jumper positions Jumpers located on the system board help you to customize the way the server operates The server system board contains two pin and three pin jumper blocks In some cases groups of jumpers might combine to define a function Three pin jumper blocks With the three pin jumper blocks each jumper covers two of the three pins on a pin block You can position the jumper to fit over the center pin and either of the other two pins The following illustration identifies pins 1 2 and 3 on a three pin jumper block OOO To change a jumper position for a three pin jumper block 1 Turn off the server then disconnect all power cords and external cables 2 Remove the
184. tached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Related service information 131 132 Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some
185. te options 7 When you are asked if you would like to move the current POST BIOS image to the backup ROM location type N Attention Typing Y will copy the corrupted BIOS into the secondary page 8 When you are asked if you would like to save the current code to a diskette select N 9 You will be asked to choose which language you wish to use Select your language 0 7 and press Enter to accept your choice You will be prompted to remove the diskette and press Enter to restart the system Remove the flash diskette from the diskette drive Attention Do not press Enter to reboot the system at this time 10 Power off the server 11 Move jumper J14 back to pins 2 and 3 to return to normal startup mode 12 Restart the server The system should start up normally u Replacing the battery The following notes describe information that you must consider when replacing the battery in the server e When replacing the battery you must replace it with a lithium battery of the same type from the same manufacturer To order replacement batteries call 1 800 772 2227 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM reseller or IBM marketing representative After you replace the battery you must reconfigure the system and reset the system date and time To avoid possible danger read and follow the following safety statement Statement 2 A CAU
186. ted States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Other company product or service names may be trademarks or service marks of others Related service information 161 162 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Part Number 24P2905 File Number Printed in U S A 1P P N 24P2905
187. ted service information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer General safety Follow these rules to ensure general safety Copyright IBM Corp 2000 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep you
188. the USB ports and devices will be disabled during the power on self test POST The following table shows the pin number assignments for the keyboard connector on the rear of the server 6 0 OAS 40 0 3 Or 2 1 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Table 15 Keyboard connector pin number assignments Pin 1 0 Signal 1 1 0 Data 2 N A Reserved 3 N A Ground 4 N A 5 V de 5 1 0 Keyboard clock 6 N A Reserved Auxiliary device pointing device port The system board has one auxiliary device port that supports a mouse or other pointing device The following table shows the pin number assignments for the auxiliary device connector on the rear of the server 6 0 O 5 4 0 Pe 3 oO O 2 1 Table 16 Auxiliary device connector pin number assignments Pin Signal 1 Data 2 Not connected 3 Ground 4 5 V dc 5 Clock 6 Not connected Ultra160 SCSI ports The server has an integrated dual channel Ultra160 small computer system interface SCSI controller This controller supports two independent Ultra 160 m SCSI channels one internal and one external Each of these channels supports up to 15 SCSI devices In addition this controller uses Double transition clocking to achieve high transfer rates Domain name validation to negotiate compatible data transfer speeds with each device Cyclic redundancy checking CRC instead of the
189. tion DIMM Location J1 J16 2 Memory card 201 XXX 999 Multiple DIMM failure see error text See error text for failing DIMMs 2 Memory card 202 XXX 001 Failed System Cache test 1 Microprocessor CPU 1 202 XXX 002 Failed System Cache test 1 Microprocessor CPU 2 202 XXX 003 Failed System Cache test 1 Microprocessor CPU 3 202 XXX 004 Failed System Cache test 1 Microprocessor CPU 4 206 XXX 000 Failed Diskette Drive test 215 XXX 000 Failed IDE CD ROM test Cable Diskette Drive System Board oi CD ROM Drive Cables CD ROM Drive System Board on gt 217 XXX 000 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 1 Fixed Disk 1 217 XXX 001 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 217 XXX 002 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 1 Fixed Disk 2 1 Fixed Disk 3 217 XXX 003 Failed BIOS Fixed Disk test Note If RAID is configured the fixed disk number refers to the RAID logical array 1 Fixed Disk 4 106 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Error Code Symptom FRU Action 217 XXX 004 1 Fixed Disk 5 Failed BIOS Fixed Disk test Note If RAID is configured t
190. tion refer to the documentation that comes with the option kit 4 For additional information on cabling see Cabling example for the ServeRAID adapter on page 56 and Cabling the server on page 88 5 The hot swap drive backplane components are shown at Installing a hot swap hard disk drive on page 62 Note The hard disk drive activity light and hard disk drive status light on the backplane match the hard disk drive activity light and hard disk drive status light on the front of the server see Start the server on page 8 The rear connectors on the hot swap drive backplane before repeater card is installed can be seen at Installing a hot swap hard disk drive on page 62 Installing options 71 72 The following illustration shows the rear connectors on the SCSI repeater card after the repeater card is installed as viewed from the rear of the server ST NN SCSI power cable connector SCSI repeater Oh PC cable card cable gt connector connector TES si O rss NEI scsi cable Sg 1 O eme a SZ The following illustration shows how to install a 3 Pack Ultra160 Hot Swap Expansion Kit To install a 3 Pack Ultra160 Hot Swap Expansion Kit Attention When you handle Electrostatic Discharge Sensitive devices ESD take precautions to avoid damage from static electri
191. tion error 2 Diskette Drive 3 Drive Cable 4 System Board 962 1 Disconnect external cable on parallel port Parallel port error 2 Run Configuration Setup 3 System Board 11XX 1 Disconnect external cable on serial port System board serial port 1 or 2 error 2 Run Configuration Setup 3 System Board 1162 1 Disconnect external cable on serial port Serial port configuration conflict 2 Run Configuration Setup 3 System board 1200 processor machine check Processor 112 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Error Code Symptom FRU Action 1301 1 Cable cable to front panel not found 2 Front Panel 3 Power Switch Assembly 4 System Board 1302 cable from system board to power on and reset switches not found Cable Power Switch Assembly ONS System Board 1303 cable from system board to power backplane not found Cable Power Backplane CO DO a System Board 1304 cable to diagnostic LED board not found 1600 Advanced System Manage ment processor is not functioning Do the following before replacing a FRU 1 Ensure that a jumper is not installed on J5 2 Remove the ac power to the system wait 20 seconds then re connect the ac power Wait 30 seconds then power on the system Cable Diagnostic LED Board System Board CN System Board 2 Service Processor Board 1601 The system is able to communicate
192. tive PCI hot plug adapter slots Information and diagnostic LED panels Menu driven setup system configuration SCSISelect configuration and diagnostic programs Memory scrubbing and Predictive Failure Analysis PFA background and real time Microcode and diagnostic levels available NIC failover support Power and temperature monitoring Power supply redundancy monitoring Predictive Failure Analysis PFA alerts Redundant Ethernet capabilities with optional adapter Redundant hot swap cooling Redundant and hot swap power supplies Remote Connect Remote system problem determination support System auto configuring from a configuration menu Upgradable POST BIOS diagnostics and Advanced System Management Processor microcode Wake on LAN capability Windows NT failover support Alert on LAN capability Backup BIOS switching by jumper Error codes and messages Integrated service processor subsystem provides control for remote system management Processor serial number access Standard cables present detection System error logging POST and Advanced System Management Processor Vital Product Data VPD on microprocessors system board power supplies hot swap drive backplane and power backplane General information 7 Start the server Use the following procedure to start the server 1 Turn on all external devices such as the monitor Note After you plug the power cord into an outlet wait 20 seconds befor
193. to the Service Processor but the Service Processor failed to respond at the start of POST Do the following before replacing a FRU 1 Remove the ac power to the system wait 20 seconds then re connect the ac power Wait 30 seconds then power on the system 2 Flash update the Service Processor 1800 No more hardware interrupt available for PCI adapter 1 System Board 2 Service Processor Board Run Configuration Setup Failing Adapter ons System Board 1962 Drive does not contain a valid boot sector 1 Verify a bootable operating system is installed If RAID system refer to the Hardware Maintenance Manual for the specific RAID adapter D Run Diagnostics Hard Disk Drive Cable SCSI Backplane System Board NO Ol Symptom to FRU index 113 Error Code Symptom FRU Action 2400 Video Adapter if installed Video controller test failure 2 System Board 2462 1 Video Adapter if installed Video memory configuration error 2 System Board 5962 1 Run Configuration Setup IDE CD ROM configuration error srs CD ROM Dive 3 CD ROM Power Cable 4 IDE Cable 5 System Board 6 Battery 8603 1 Pointing Device Pointing Device Error 2 System Board 00012000 1 Update BIOS Processor machine check 2 Replace microprocessor 00019501 1 Processor 1 Processor 1 is not functioning 2 System Board 00019502 1 Processor 2 P
194. ttings on these jumpers the server will fail Table 7 Jumper J15 on the system board Jumper name Description J15 Power on password override Changing the position of this jumper bypasses the power on password check if the jumper has been moved since the server was last powered on You do not need to move the jumper back to the default position after the password is overridden The default position is a jumper on pins 1 and 2 Changing the position of this jumper does not affect the administrator password check if an administrator password is set For more information on jumper locations see Changing jumper positions on Administrator password Select this choice to set an administrator password The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user Attention If an administrator password is set and then forgotten it cannot be overridden or removed You must replace the system board IBM xSeries 350 Type 8682 Hardware Maintenance Manual The following table provides a summary of the password features Table 8 Power on and administrator password features Type of password Results Power on password e Enter the password to complete the system startup All choices are available on the Configuration Setup Utility main
195. u can select keyboard operating characteristics such as the keyboard speed You also can specify whether the keyboard number lock starts on or off You also can enable the server to run without a diskette drive monitor or keyboard Configuring the server 35 36 The server uses a startup sequence to determine the device from which the operating system loads For example you can define a startup sequence that checks for a startable diskette in the diskette drive then checks the hard disk drive in bay 1 and then checks a network adapter If the Boot Fail Count choice is enabled you can restore the BIOS system defaults after three consecutive boot failures If this choice is disabled the BIOS system defaults can only be loaded from the Configuration Setup Utility main menu You can enable a virus detection test that checks for changes in the master boot record at startup Advanced Setup Select this choice to change values for advanced hardware features such as cache control and PCI configuration This choice appears only on the full Configuration Setup Utility main menu A warning message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly Follow the instructions on the screen carefully Processor Serial Number Access Select this choice to identify if the microprocessor serial number in the microprocessor is readable System Partition Visibility Sele
196. u just added Run the diagnostic tests to determine if the server is running correctly Reinstall the new software or new device Troubleshooting the Ethernet controller This section provides troubleshooting information for problems that might occur with the 10 100 Mbps Ethernet controller Network connection problems If the Ethernet controller cannot connect to the network check the following Make sure that the cable is installed correctly Diagnostics 23 The network cable must be securely attached at all connections If the cable is attached but the problem persists try a different cable If you set the Ethernet controller to operate at 100 Mbps you must use Category 5 cabling If you directly connect two workstations without a hub or if you are not using a hub with X ports use a crossover cable Note To determine whether a hub has an X port check the port label If the label contains an X the hub has an X port Determine if the hub supports auto negotiation If not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub Check the Ethernet controller lights on the operator information panel These lights indicate whether a problem exists with the connector cable or hub The Ethernet Link Status light illuminates when the Ethernet controller receives a LINK pulse from the hub If the light is off there might be a defective connector or cable or
197. urred See Light path diagnostics on page 16 for more information Error symptoms These charts list problem symptoms along with suggested steps to correct the problems See Diagnosing errors on page 23 for more information POST When you turn on the server it performs a series of tests to check the operation of server components and some of the options installed in the server This series of tests is called the power on self test or POST If POST finishes without detecting any problems a single beep sounds the first screen of the operating system or application program appears If POST detects a problem more than one beep sounds and an error message appears on the screen See POST beep codes on page 12 and POST error messages on page 12 for more information Notes 1 If you have a power on password or administrator password set you must type the password and press Enter when prompted before POST will continue 2 A single problem might cause several error messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will not occur the next time you run the test Copyright IBM Corp 2000 11 POST beep codes POST generates beep codes to indicate successful completion or the detection of a problem One beep indicates the successful completion of POST e More than one beep indicates
198. us See Power checkout on page 20 5V fault level critical overcurrent condition on 5 V subsystem See Power checkout on page 20 System shutdown Refer to the following tables when experiencing system shutdown related to voltage or temperature problems Voltage related system shutdown Message Action System shutoff due to X V over voltage level critical system shutoff due to X supply over voltage ON Check power supply connectors Replace power supply Replace power backplane System shutoff due to X V under voltage level critical system shutoff due to X supply under voltage D Check power supply connectors Replace power supply Replace power backplane 120 IBM xSeries 350 Type 8682 Hardware Maintenance Manual Temperature related system shutdown Message Action System shutoff due to CPU X over temperature level critical CPU X is over temperature 1 Ensure system is being properly cooled see Temperature checkout on page 23 2 Replace CPU X System shutoff due to CPU X under temperature level critical CPU X is under temperature 1 Ambient temperature must be within normal operating specifications see specifications on page 3 System shutoff due to DASD temperature sensor X level critical DASD area reported temperature outside recommended operating range Ensure system
199. ustralia New Zealand Papua New Guinea Paraguay Uruguay Western Samoa Antigua Bahrain Brunei Channel Islands Cyprus Dubai Fiji Ghana Hong Kong Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia Afghanistan Algeria Andorra Angola Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg Macau Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe Denmark Switzerland Liechtenstein Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies Venezuela United States of America 126 IBM xSeries 350 Type 8682 Hardware Maintenance Manual FRU No 1245128 1245987 55H6643 55H6646 76H4865 6952301 110 1838574 220 3618886 220V 15A Rela
200. vent Logs Select this choice to view or clear error logs Select POST Error Log to view the three most recent error codes and messages that the system generated during POST Select Clear error logs from the POST Error Log menu to clear the error log Select System Event Error Log to view the system event error log The system event error log contains all the system error and warning messages that the system has generated You can use the arrow keys to move between pages in the system event error log Select Clear error logs from the System Event Error Log menu to clear the error or event log Save Settings Select this choice to save the customized settings Restore Settings Select this choice to delete the changes and restore the previous settings Load Default Settings Select this choice to cancel the changes and restore the factory settings Exit Setup If you have made any changes the program will prompt you to save the changes or exit without saving the changes Using passwords The System Security choice appears only on the full Configuration Setup Utility menu After you select this choice you can implement two levels of protection power on password and administrator password Configuring the server 37 38 Power on password After you set a power on password you can enable the unattended start mode This locks the keyboard and mouse but allows the server to start the operating system The ke
201. vice Processor Board pp gt Replace System Board Failure reading 12C device Check devices on bus 1 Reseat power supplies Replace power supplies Replace power backplane 8 D Replace System Board Failure reading I2C device Check devices on bus 2 Reseat front panel connectors Replace front panel Ses Replace System Board Failure reading I2C device Check devices on bus 3 1 Replace System Board Failure reading I2C device Check devices on bus 4 Reseat Service Processor Board Replace Service Processor Board on Replace System Board Failure reading 12C device Check devices on bus 5 Reseat CPUs Replace CPUs Replace System Board UN gt Failure reading I2C device Check devices on bus 6 Reseat memory card Replace memory card oN gt Replace System Board Failure reading I2C device Check devices on bus 7 1 Replace System Board Failure reading 12C device Check devices on bus 8 Replace SCSI backplane Replace power backplane DD Replace System Board Failure reading 12C device Check devices on bus 9 Reseat DIMMs 1 2 3 and 4 Replace DIMMs 1 2 3 and 4 Replace memory card Po 2 a Replace System Board Symptom to FRU index 117 Message Action Failure reading 12C device Check devices on bus 9 1 Reseat DIMMs 5 6 71 and 8 2 Replace DIMMs 5 6 71 and 8 3 Replace memory card 4 Replace System Board Failur
202. y information on page 127 Review the information in Before you begin on page 50 A To remove the service processor card assembly do the following 1 2 3 4 Holding screws Service processor card assembly Power off the server if it is on Unplug the server Remove the top cover see Removing the server top cover and bezel on page 53 Remove the dual fan mount assembly see Dual fan mount assembly with cable on page 91 Remove the two holding screws Gently lift the service processor card away from the system board and out of the server IBM xSeries 350 Type 8682 Hardware Maintenance Manual PCI switch card Before you begin e Read Safety information on page 127 Review the information in Before you begin on page 50 Switch card latches A Switch card assembly 1 Power off the server if it is on 2 Disconnect the server from the electrical outlet 3 Remove the top cover see Removing the server top cover and bezel on page 53 4 Disconnect the switch card cable from the system board 5 Disengage the switch card a Press the switch card latches toward the front and sides of the server b Push the latches through the notches 6 When the switch card latches have been disengaged from the notches gently pull the switch card free and lift it up and out of the server Note You may have to tilt the top of the switch card toward t
203. yboard and mouse remain locked until you enter the correct password You can use any combination of up to seven characters A Z a z and 0 9 for the power on password Keep a record of the password in a secure place If you forget the power on password you can regain access to the server by removing the battery and then installing the battery or by overriding or bypassing the power on password see Setting the password override jumper Setting the password override jumper When a power on password is set POST does not complete until you enter the password If you forget the power on password you can regain access to the server through either of the following methods Enter the administrator password at the power on prompt if an administrator password has been set See FR dr password fo details Start the Configuration Setup Utility program and change the power on password See e Change the position of the jumper on J15 to bypass the power on password check You can then start the Configuration Setup Utility program and change the power on password See System board component locations on page 42 for the location of J15 Notes 1 Turn off the server and disconnect all power cords before moving any jumpers 2 Jumpers J19 and J3 are located on the same jumper block as jumper J15 on the system board These jumpers are set to Disabled Do not change the settings on these jumpers Attention If you change the se

Download Pdf Manuals

Related Search

Related Contents

Manual Butaca B5009  Kyocera FS-1010 User's Manual  oumea - Castorama  Bedienungsanleitung IndentAnalyser Version 3  hi-speed usb audio/video grabber quick install guide  DJ-RX3  取扱説明書 - 三菱電機  AirView ドアセンサーパック 取扱説明書  E1 and Data Testers  gebrauchsanleitung instructions for use instructions d'utilisation  

Copyright © All rights reserved. Failed to retrieve file