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IBM 4690 User's Manual

1. Upgrading the Firmware You may need to apply the latest firmware to both the Store Controller and the tape drive Upgrading the Firmware for the Store Controller In some cases it may be necessary to upgrade the BIOS in the Store Controller so that it will work with the tape drive You can find the downloadable software to upgrade the firmware for the Store Controller at http www pc ibm com us files html Search on the model number of the Store Controller to find all information relating to that model Upgrading the Firmware for the Tape Drive If you have an early version of the tape drive hardware you must apply the latest firmware to the tape drive To determine if you have an early version of the tape drive look for a chip on the tape drive with WDC written on it If this chip is present your tape drive is an early version If you do not upgrade the firmware the BIOS continues to give the errors 1762 and 162 and repeatedly takes you into the Configuration Setup Utility when the Store Controller is booted To upgrade the firmware for the tape drive Access the Internet web address http www pc ibm com us files html Click on Search Enter tr4code in the search field and click on Search Click on tr4code exe Download the file to the subdirectory of your choice oa Pron gt Click on tr4code txt and follow the installation instructions provided in this file Note You
2. E120 Target operating conditions have changed E121 Microcode has been changed E122 Changed operating definition E123 Inquiry data has changed E124 Diagnostic failure E125 Message error E126 Internal target failure E127 Select or reselect failure E128 Unsuccessful soft reset E129 SCSI parity error E130 Initiator detected error message received E131 Invalid message error E132 Command phase error E133 Data phase error E134 Logical unit failed self configuration E135 Tagged overlapped commands E136 Overlapped commands attempted E137 Write append error E138 Write append position error E139 Position error related to timing E140 Erase failure E141 Cartridge fault E142 Media load or eject failed E143 Unload tape failure E144 Medium removal prevented E145 Operator request or state change input E146 Operator medium removal request E147 Operator selected write protect E148 Operator selected write permit E149 Log exception E150 Threshold condition met E151 Log counter at maximum E152 Log list codes exhausted E154 Voltage fault E155 Decompression exception short algorithm ID E156 Decompression exception long algorithm ID E157 Unexpected sense data E158 A Device malfunction prevents return of the sense data E159 Store Controller is not an ISA bus mac
3. not overwritten To return a cartridge to the unprotected write state push the switch toward the end of the cartridge or unlocked position Reviewing Performance Considerations The tape drive is ideally suited to streaming operations compared to multiple start and stop tape movement Frequent start and stop operations are often the result of data underruns Start and stop operation can also increase the stress on both the drive and the media If you need to improve the performance of the tape drive consider one or more of the following Reduce the number of other applications that might be running simultaneously with the backup application For EIDE tape drives consider moving the D drive to the primary IDE cable if it is on the secondary IDE cable O Copyright IBM Corp 1998 13 Checking the Reliability of the Tape Data Listing a Tape After the Streaming Tape Drive Utility completes a list or restore operation the message Reliability Tape drive recovered from xxx soft errors appears with xxx representing the number of 512 byte blocks that could not be read successfully on the first attempt However the tape drive was able to recover the data successfully using either a read retry or ECC The hardware specifications allow up to one soft error for every 102 KB of data but testing has shown that a typical list or restore operation of 4 GB of data would only have one soft error for every 1 MB to 14 MB of data
4. Controller Note Because the TR 4 EIDE tape drive uses EIDE it works with systems that do not have a SCSI card Reliability The Mean Time Between Failures MTBF is an impressive 200 000 hours Reliability should be improved from previous tape drives because the ECC can recover up to 6 bad segments per block instead of the 3 bad segments per block Support The following table shows the systems that support the TR 4 tape drive Description Machine Type PC 300 6571 6573 6581 6583 6577 6587 6589 PC 700 6875 6877 6885 6887 Notes 1 The systems marked with an asterisk cannot support the SCSI tape drive because they have no PCI slot 2 For the SCSI tape drives a SCSI host adapter is required if one is not already in the system The operating system does not support the TR 4 EIDE tape drive on IBM PS 2 Microchannel systems or IBM servers However the TR 4 SCSI tape drive is supported on the following IBM servers PC Servers 310 PC Servers 315 PC Servers 325 PC Servers 330 There may be additional desktop systems that support the tape drive that were not available at the time of this publication In order for the tape drive to be supported on a system unit all of the following conditions must be met The tape drive is supported by the PC Company on a particular system Contact the PC Company to determine if a particular system supports the TR 4 tape drive The system is supported by the opera
5. E048 Incomplete block read E049 No gap found E050 Miscorrected error E051 Decompression CRC error E052 Cannot decompress using declared algorithm E053 Block sequence error E054 Random positioning error E055 Mechanical positioning error E056 Positioning error detected by read of medium E057 Defect list error E058 Parameter list length error E059 Synchronous data transfer error E060 Invalid command operation code E061 Logical block address out of range E062 Invalid element address E063 Invalid field in CDB E064 Logical unit not supported E065 Invalid field in parameter list E066 Parameter not supported E067 Parameter value invalid E068 Threshold parameters not supported E069 Invalid release of active persistent reservation E070 Write protected E071 Hardware write protected E072 Logical unit software write protected E073 Associated write protect E074 Persistent write protect E075 Permanent write protect E076 Not ready to ready change medium may have changed E077 Import or export element accessed E078 Power on reset or bus device reset occurred E079 Power on occurred E080 SCSI bus reset occurred E081 Bus device reset function occurred E082 Device internal reset E083 Parameters changed E084 Mode parameters changed E085 Log parameters
6. E153 Failure prediction threshold exceeded System Action Logged as B4 S055 Exxx by the streaming tape drive device driver Refer to the IBM 4690 OS V2 Messages Guide for more information Chapter 3 Using the Tape Drive 17 18 8 4 Tape Drive User s Guide Chapter 4 Tape Drive Specifications TR 4 1 4 inch tape cartridge technology offers fast efficient high capacity storage in a compact easy to remove hard shell package This mass storage technology evolved from the original reel to reel 1 2 inch tape storage medium Storage capacities increased from 60 MB on 9 tracks QIC 24 1982 to the 4 GB capacity achievable with the tape cartridge This section includes the following specifications and requirements Physical specifications Power requirements Drive performance Environmental requirements Tape cartridge specifications and capacities Regulatory compliance Physical Specifications The physical specifications are of both the EIDE and SCSI tape drives are listed in the following tables Physical Specifications Type Drive Internal Drive External Drive Height 25 mm 1 0 in 51 mm 2 0 in Width 102 mm 4 0 in 155 mm 6 1 in Length 163 mm 6 4 in 234 mm 9 2 in Weight 0 5 kg 1 0 Ib 1 4 kg 3 0 Ib Power Requirements The following table lists the power specifications by voltage level for the tape drive The power specifications are measured at the tape drive power
7. For example if a tape is full it has 4 GB of data it may have over 200 soft errors When the Streaming Tape Drive Utility is exited a W660 B4 S055 E010 message is logged to record the number of soft errors encountered while the utility was running If you format the W660 message using the Long Format Mode of the Scan System Log Data Utility in the Controller Events bucket the following line appears DATA ERRORS XXX UNDERRUNS XXX PARITY ERRORS XXX The DATA ERRORS field shows the number of soft errors that were recovered using a read retry The UNDERRUNS field is not used for the TR 4 Tape Drive and always shows 0 The PARITY ERRORS field indicates the number of soft errors that were recovered using ECC The directory information for each file on the tape is located immediately before the file data for each file It does not have a separate directory Therefore listing the data on the tape requires reading all of the data on the tape A full tape of 4 GB of data would require about 2 5 hours to list the tape at the rate of 30 MB per minute It is recommended to list the tape after each backup The list can be used to verify that the data can be successfully read if required Erasing a Tape Erasing a tape takes approximately three minutes The process writes an End of Data marker at the beginning of the tape winds the tape to the end and then rewinds back to the beginning in order to retension the tape Messages This secti
8. GX27 3779 IBM 4683 4684 Point of Sale Terminal Maintenance Manual SY27 0295 IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices SY27 0339 IBM Store Systems Hardware Technical Reference SY27 0336 IBM Store Systems Parts Catalog 5131 0097 Preface Scanners IBM 1520 Hand Held Scanner User s Guide GA27 3685 IBM 4686 Retail Point of Sale Scanner Physical Planning Installation and Operation Guide 5 27 3854 IBM 4686 Retail Point of Sale Scanner Maintenance Manual SY27 0319 IBM 4687 Point of Sale Scanner Model 1 Physical Planning Installation and Operation Guide SA27 3855 IBM 4687 Point of Sale Scanner Model 1 Maintenance Manual SY27 0317 IBM 4687 Point of Sale Scanner Model 2 Physical Planning Guide SA27 3882 IBM 4687 Point of Sale Scanner Model 2 Operator s Guide SA27 3884 IBM 4687 Point of Sale Scanner Model 2 Maintenance Manual SY27 0324 IBM 4696 Point of Sale Scanner Scale Physical Planning Installation and Operation Guide GA27 3965 IBM 4696 Point of Sale Scanner Scale Maintenance Manual SY27 0333 IBM 4696 Point of Sale Scanner Scale Specification Sheet G221 3361 IBM 4697 Point of Sale Scanner Model 001 Maintenance Manual SY27 0338 IBM 4697 Point of Sale Scanner Model 001 Physical Planning Installation and Operations Guide 5 27 3990 IBM Personal Computer and IBM Personal System 2 IBM Personal System 2 Model 50 Quick Reference and Reference Dis
9. IBM Service representative E022 E023 E027 E076 E083 E084 E085 E119 E120 E121 E122 E123 E145 E146 E148 These errors normally indicate a temporary condition that will clear itself Wait for the tape motion to stop before attempting the operation again E024 Reboot the Store Controller E025 Insert the tape cartridge in the tape drive E026 This error normally indicates a user problem caused by attempting another command to the tape drive before a format completes Wait for format to complete E028 E030 E031 E032 E033 These errors normally indicate a tape drive hardware problem Check connections to the tape drive If the error still persists contact your IBM Service representative E029 Make sure there is only one tape drive installed E034 E091 E092 E093 E094 E095 E096 E097 E098 E099 E100 E166 E167 E168 E169 E170 E173 E174 E175 These errors normally indicate an attempt to use a tape drive that is not supported Make sure that the tape is a TR 4 tape If the problem persists replace the tape cartridge If the error still persists contact your IBM Service representative E035 E054 E055 E056 E057 E124 E126 E127 E128 E129 E130 E134 E139 E142 E143 E158 E176 These errors normally indicate a tape drive hardware problem Contact your IBM Service representative E058 E059 E060 E061 E062 E063 E064 E065 E066 E067 E068 E069 E086 E087 E088 E08
10. Systems Network Architecture General Overview GC30 3073 IBM Local Area Network Administrator s Guide GA27 6367 DSX Preparing and Tracking Transmission Plans SH19 6399 IBM Dictionary of Computing New York McGraw Hill Inc 1993 DSX Preparing and Tracking Transmission Plans SH19 6399 IBM Local Area Network Support Program IBM P N 83X7873 Preface xi Xii TR 4 Tape Drive User s Guide Chapter 1 Overview The operating system provides support for the following tape drives EIDE Internal SCSI Internal SCSI External Refer to the IBM 4690 OS V2 User s Guide for more information on using the Streaming Tape Drive Utility The following table shows the tape drives supported Name Manufacturer Model Number Part Number IBM 4 0 8 0GB TR4 Internal Options by IBM EIDE Tape Drive Seagate ATAPI TapeStor Seagate Technologies 8000 Inc IBM TR 4 4 0 8 0 GB Options by IBM Internal SCSI Tape Drive IBM TR 4 4 0 8 0 GB Options by IBM External SCSI Tape Drive TapeStor 8000 4 4 8 Seagate Technologies Internal SCSI Tape Drive Inc TapeStore 8000 TR 4 4 8 GB Seagate Technologies External SCSI Tape Drive Inc Tape Capacity 2359 TST8000R ABET 3502 900 TST8000R SBET TST8000E SBET 06H9720 06H9716 A Travan TR 4 cartridge can store up to 4 GB of uncompressed data However the actual capacity per cartridge varies according to the number and size of the files to be stored Because
11. The tape is not properly formatted The tape drive only supports preformatted TR 4 tapes 24 TR Tape Drive User s Guide The device has a hardware problem The Reliability Tape drive recovered from xxx soft errors message displayed by the Streaming Tape Drive Utility is a normal message unless the number indicated by xxx is high The number can exceed several hundred if the tape is full contains 4 GB of data To determine if the number is high divide the number into the number of MB of data on the tape Within the hardware specification you can have up to 10 soft errors per 1 MB of data If the Streaming Tape Drive Utility logs a W660 B4 S055 E010 message it is used for statistics and does not necessarily indicate an error If the Streaming Tape Drive Utility abends with read errors or if the number of soft errors becomes higher than normal trying cleaning the tape drive See ee for instructions Safety Electrical current from power telephone and communication cables is hazardous To avoid shock hazard all cables should be disconnected before the store controller cover is opened and connected only after the store controller cover is closed The power cord must be used with a properly grounded outlet Disconnecting To disconnect your equipment Turn all equipment OFF First remove power cord from outlet In the United Kingdom by law the power cord must be disconnected after the telephone line
12. changed E086 Reservations preempted E087 Copy cannot execute because Store Controller cannot disconnect E088 Command sequence error E089 Overwrite error on update in place E090 Commands cleared by another initiator E091 Incompatible medium installed E092 Cannot read medium unknown format E093 Cannot read medium incompatible format E094 Cleaning cartridge installed E095 Cannot write medium unknown format E096 Cannot write medium incompatible format E097 Cannot format medium incompatible medium E098 Cleaning failure E099 Medium format corrupted E100 Tape length error E101 Enclosure failure E102 Enclosure services failure E103 Unsupported enclosure function E104 Enclosure services unavailable E105 Enclosure services transfer failure E106 Enclosure services transfer refused E107 Rounded parameter E108 Saving parameters not supported E109 Sequential positioning error E110 Tape position error at beginning of medium E111 Tape position error at end of medium E112 Reposition error E113 Position past beginning of medium E114 Medium destination element full E115 Medium source element empty E116 Medium magazine not accessible Chapter 3 Using the Tape Drive 15 E117 Medium magazine locked E118 Invalid bits in identify message E119 Logical unit has not self configured yet
13. connector and are nominal values Power Specifications Voltage 12 V dc 5 V dc Voltage tolerance or 10 or 5 Operational current 2 0 amps 1 0 amps Standby current 0 2 amps 0 6 amps Peak 2 2 amps max Power Sequence None None Ripple peak to peak lt 100 mV lt 100 mV Power user nominal 15 watts excluding surge 15 watts excluding surge 1 Product description data represents IBM s design objectives and is provided for comparative purposes actual results might vary based on a variety of factors This product data does not constitute a warranty Data is subject to change without notice O Copyright IBM Corp 1998 19 Drive Performance Specifications The following table lists the performance specifications for the tape drive Drive Performance Feature Specification Capacity 4 0 GB 900 Oe 740 feet Travan cartridge Effective backup rate 30 MB per minute typical Data transfer rate Tape speed for Read Write and 300 450 600 KB per second 33 51 or 77 ips Search Rewind 90 ips maximum Recording method Serpentine Recording format QIC 3095MC Recording code 1 7 RLL Error recovery Reed Solomon ECC Recording unrecoverable errors Less than 1 in 10 data Mb Head configuration Wide write narrow read Recording media 900 Oe 740 feet Travan Cartridge size 32 in x 24 in x 04 in 81 mm x 61 mm x 10 2
14. contacting your local Lexmark dealer The cleaning cartridge is good for 30 cleaning operations Cleaning should be performed once a week The cleaning process is simple to use insert the cleaning cartridge into the tape drive and the cleaning process is automatic The entire process only takes a few seconds and is completed when the drive s activity light stops flashing O Copyright IBM Corp 1998 23 Troubleshooting EIDE Tape Drive If the Store Controller is indicating an error during the boot process prior to the IBM 4690 OS 386 V1 message the problem is not in the 4690 software The problem is either a hardware failure a hardware configuration problem downlevel BIOS or downlevel firmware in the tape drive Check for the following conditions Make sure the jumpers are correct On each ribbon cable there must be no more than one device jumpered as the master or master with a slave attached If there are two devices on the ribbon cable one and only one must be jumpered as the slave Make sure the ribbon cable is attached correctly to both the devices and the connector on the system board Make sure the tape drive firmware is current See grading the mware fo to determine if you need to upgrade the firmware Make sure the BIOS of the Store Controller is current You can try upgrading the BIOS to a more recent level If the Streaming Tape Drive Utility abends with a W639 4 5056 001
15. inch high bay using the 5 25 inch mounting kit provided When you attach the brackets to the sides of the 3 5 inch tape drive you increase the width and height of the drive The installation instructions are located on the mounting kit packaging Remove the cover plate from the bay selected Slide the drive partially into the bay Align the drive bay screw holes with the threaded holes in the drive housing or bracket if applicable Use the screws provided to secure the drive in the bay Usually two screws are used on each side Some installations use the screw holes on the bottom circuit board side of the drive Using the wrong size screws can damage the drive Do not overtighten the screws Check to ensure that the drive is securely mounted Step 4 Attaching the Cables 1 2 Locate the IDE and power connectors Locate the appropriate IDE cable and spare connector and attach it to the tape drive Use a 40 pin ribbon cable to connect the tape drive on the rear of the drive The connector is keyed and fits properly only one way if the ribbon is also keyed Do not force the connector If it does not attach easily turn the connector around and try again Ensure that line 1 of the IDE cable usually color coded aligns with pin 1 of the IDE connector Pin 1 is on the side closest to the power connector pins Locate an unused power connector coming from the store controller power supply If all power cables are in use purchase a
16. the Travan TR 4 cartridge is designed to store data from an entire hard disk under normal conditions you should not need to insert a second tape The large storage capacity allows the tape drive to be used in unattended mode Remote Command Processor which is a significant advantage over tape drives that have smaller capacities and require user intervention to change tapes Low cost Because only one cartridge is needed for most system backups you save on tape cartridge cost One Travan TR 4 cartridge may be cheaper than multiple smaller capacity tapes High Speed Data Transfer The tape drive is capable of transferring raw data at 600 KB per second Part of this data Error Correction Code ECC data is used to recover from read errors The resulting throughput should be about 30 MB per minute when the tape drive is able to maintain streaming Buffered Data to Maintain Streaming The tape drive s RAM allows buffering of data in the hardware The software in the Store Controller also has a buffer With buffering in the hardware and the software the number of underruns should be reduced Copyright IBM Corp 1998 Compatibility with the Floppy Drive Because the tape drive attaches to either a SCSI or IDE cable instead of the floppy ribbon cable and does not use DMA channel 2 there is no contention with the floppy drive Installation Flexibility The tape drives install in either a 5 25 inch or 3 5 inch bay inside the Store
17. the operating system and the IBM 4690 Store System How This Manual is Organized This book contains 5 chapters The following list briefly describes each chapter of the book provides a general overview of the tape drives including tape capacity and reliability information 3 j provides instructions on performing maintenance on the tape drive It also contains troubleshooting information Related Publications A CD ROM is available that contains the online books that are a part of the IBM Store Systems Library Collection SK2T 0331 Store System Related Publications Software IBM 4690 Store System Library IBM 4690 Store System Touch Screen Support for 4690 OS Programming Guide SC30 3780 IBM 4690 OS V2 Planning Installation and Configuration Guide GC30 3984 IBM 4690 OS V2 Programming Guide SC30 3987 IBM 4690 OS V2 User s Guide SC30 3983 IBM 4690 OS V2 Communications Programming Reference SC30 3986 IBM 4690 OS V2 Messages Guide SC30 3985 IBM 4680 Store System Preparing Your Site GA27 3692 IBM 4680 BASIC Language Reference SC30 3356 IBM 4680 Store System Display Manager User s Guide SC30 3404 O Copyright IBM Corp 1998 vii IBM 4690 Store System 4690 Terminal Services for DOS User s Guide SC30 3688 IBM 4680 and 4680 90 General Sales Application IBM 4680 90 General Sales Application Planning and Installation Guide GC30 3630 IBM 4680 90 General Sales Application
18. 9 E090 E107 E108 E114 E115 E118 E125 E131 E132 E133 E135 E136 E155 E156 E160 E161 E171 E172 These errors normally indicate a tape drive software problem Contact your IBM Software Support representative E070 E071 E072 E073 E074 E075 E116 E117 E144 E147 These errors normally indicate a user problem caused by attempting to write to a tape that has been write protected Remove write protection before retrying E077 E078 E079 E080 E081 E082 E154 These errors normally indicate a temporary condition caused by a power line disturbance It could also indicate a hardware problem If there was a power line disturbance retry to operation If it is known that there was no power line disturbance check connections If the error still persists contact your IBM Service representative E101 E102 E103 E104 E105 E106 These errors normally indicate a tape drive enclosure hardware problem Check connections to the enclosure If the error still persists contact your IBM Service representative E157 This error indicates that an undocumented vendor unique status was received E159 E162 E164 These errors normally indicate an attempt to use a tape drive that is not supported or an attempt to use a supported tape drive on a Store Controller that does not support the specific model of tape drive Check for compatibility between the tape drive model and the Store Controller model E163 E165 These e
19. F ON ON 4 ON OFF OFF 5 ON OFF ON 6 ON ON OFF 7 ON ON ON 3 If the tape drive is the last device on the SCSI bus it must be terminated If you need to terminate the device place a jumper over pins 13 and 14 to enable termination The tape drive is shipped with enable termination OFF Normally the SCSI bus adapter supplies terminator power Therefore the tape drive is shipped with enable terminator power OFF If you need to enable terminator power place the jumper over pins 15 and 16 The parity is set to ON enable parity as the default jumper over pins 7 and 8 To disable parity set the jumper to OFF Step 4 Mounting the Drive 1 Locate an available bay or space in your Store Controller to mount the tape drive The drive can be mounted in either a horizontal or vertical position The drive fits in a 3 5 inch 1 inch high standard bay When mounted horizontally the tape drive should be oriented so that the activity light is on the top left corner of the tape opening when looking at the tape drive from the front TR 4 Tape Drive User s Guide Note You can also mount the drive in a 5 25 inch 1 6 inch high bay using the 5 25 inch mounting kit provided When you attach the brackets to the sides of the 3 5 inch tape drive you increase the width and height of the drive The installation instructions are located on the mounting kit packaging 2 Remove the cover plate from the bay selected Slide the drive partially into t
20. Guide to Operations SC30 3632 IBM 4680 90 General Sales Application Programming Guide SC30 3631 IBM 4680 General Sales Application Price Management Feature User s Guide SC30 3461 IBM 4680 General Sales Application Terminal Offline Feature User s Guide 5 30 3499 4680 90 General Sales Application Full Screen Guide to Operations 5 30 3664 IBM 4680 90 General Sales Application Master Index GX27 3958 IBM 4680 and 4680 90 Supermarket Application IBM 4680 90 Supermarket Application Planning and Installation Guide GC30 3633 IBM 4680 90 Supermarket Application Guide to Operations SC30 3635 IBM 4680 90 Supermarket Application Programming Guide SC30 3634 IBM 4680 Supermarket Application Terminal Offline Feature User s Guide 5 30 3512 4680 Supermarket Application Electronic Funds Transfer Feature User s Guide C30 3513 IBM 4680 4690 Supermarket Application Electronic Funds Transfer Feature Enhancement User s Guide SC30 3718 IBM 4680 90 Supermarket Application Master Index GX27 3957 IBM 4680 Chain Drug Sales Application IBM 4680 Chain Drug Sales Application Planning and Installation Guide GC30 3412 IBM 4680 Chain Drug Sales Application Guide to Operations SC30 3413 IBM 4680 Chain Drug Sales Application Programming Guide SC30 3414 IBM 4680 Store Management Application IBM 4680 Store Management Application Planning and Installation Guide GC30 3483 IBM 4680 Stor
21. IBM 4690 Store System TR 4 Tape Drive Users Guide Last Updated February 19 1998 ll IBM 4690 Store System TR 4 Tape Drive Users Guide Last Updated February 19 1998 ll Copyright International Business Machines Corporation 1998 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Contents Notices Trademarks Preface Who Should Read This Manual How This Manual is Organized Related Publications Store System Related Publications Software Store System Related Publications Hardware General Publications Chapter 1 Overview Chapter 2 Tape Drive Installation Installing the TR 4 EIDE Tape Drive Step 1 Preparing for Installation Step 2 Configuring the IDE Drive Step 3 Mounting the Drive Step 4 Attaching the Cables Step 5 Completing the Installation Installing the TR 4 SCSI Internal Tape Drive Step 1 Planning Your SCSI Configuration Step 2 Preparing for Installation Step 3 Configuring the SCSI Drive Step 4 Mounting the Drive Step 5 Attaching the SCSI and Power Cables Step 6 Completing the Installation Installing the External SCSI Drive Step 1 Planning Your SCSI Configuration Step 2 Preparing for Installation Step 3 Configuring the Drive Step 4 Completing the Installation Upgrad
22. IDE An empty item is reported as a Hard Disk Drive and Not Installed Note The BIOS reports the tape drive incorrectly as a CD ROM but this does not cause a problem with operation 8 Save the configuration and exit the Configuration Setup Utility Installing the TR 4 SCSI Internal Tape Drive This section provides instruction for installing the SCSI internal tape drive To install this drive you must have the following e A SCSI bus adapter that is a single ended SCSI and meets SCSI 2 ANSI X3 T92 or SCSI ANSI X3 131 199X Rev 10h standards The documentation that comes with your store controller Step 1 Planning Your SCSI Configuration You must plan what SCSI ID to give the tape drive connected to the SCSI bus adapter Each device on the adapter bus must have a unique ID You cannot assign a device 7 because most SCSI bus adapters use that as their ID Typically assign the higher SCSI ID numbers to those devices that are most often used or are faster than other devices in the SCSI chain The tape drive is preset at the factory to SCSI ID 0 Refer to your SCSI bus adapter documentation for more information For most Store Controllers you can press F1 during startup to view your Store Controller and SCSI bus adapter configuration Other Store Controllers can have different procedures to view the configuration Some SCSI adapters have utility programs that allow you to view the SCSI configuration or you might hav
23. ation and Operation Guide SA27 3978 IBM Store Systems Installation and Operation for Point of Sale Input Output Devices GA27 4028 IBM 4693 Point of Sale Terminals Setup Instructions P N 73G1012 IBM 4693 Point of Sale Terminals Quick Reference Card P N 73G1022 IBM 4693 4694 and 4695 Point of Sale Terminals Maintenance and Test Summary SX27 3919 IBM 4693 4694 and 4695 Point of Sale Terminals Hardware Service Manual SY27 0337 IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices SY27 0339 IBM Store Systems Parts Catalog 5131 0097 IBM 4693 Point of Sale Terminals Reference Diskette SX27 3918 IBM 4693 Point of Sale Terminals Diagnostic Diskette SX27 3928 IBM 4693 Point of Sale Terminals Support Diskette for Medialess Terminals SX27 3929 IBM 4683 4684 Point of Sale Terminals IBM 4683 Point of Sale Terminal Installation Guide SA27 3783 IBM 4684 Point of Sale Terminal Installation Guide SA27 3837 IBM 4684 Point of Sale Terminal Introduction and Planning Guide SA27 3835 IBM 4684 Store Loop Adapter A Installation Testing Problem Determination and Technical Reference SD21 0045 IBM 4683 4684 Point of Sale Terminal Operations Guide SA27 3704 IBM 4680 Store System and IBM 4683 4684 Point of Sale Terminal Problem Determination Guide SY27 0330 IBM 4684 Point of Sale Terminal Maintenance Summary Card SX27 3885 IBM 4680 Store System Terminal Test Procedures Reference Summary
24. cable Remove signal cables from receptacles Remove all cables from devices Connecting To connect your equipment Turn all equipment OFF Attach all cables to devices In the United Kingdom by law the telephone cable must be connected after the power cord Attach signal cables to receptacles Attach power cord to outlet Turn equipment ON Chapter 5 Maintenance and Troubleshooting 25 Printed in the United States of America recycled paper containing 10 recovered post consumer fiber
25. dc Y connector at your computer dealer or electronics store Locate an available power cable and connect it to the 4 pin power connector on the tape drive The cable connector is keyed and will fit properly only one way Step 5 Completing the Installation 1 Be sure that the power and interface connectors are securely attached Be sure that the cables are neatly routed They must not Get in the way when the cover is replaced Impede the power supply fan blade Block air flow paths Replace the store controller cover and secure it in place Reconnect the ac power cord and cables Turn on all attached devices then turn on the store controller When the Configuration Setup Utility is automatically entered Select Devices and I O Ports Select IDE Drives Setup Select each item in the list of IDE drives and verify that all of your hard disks are defined correctly They should not be shown as Not Installed To select TR 4 Tape Drive User s Guide each item in the list press the Enter key and use the arrow keys to move between items Press the Enter key to select the item Press the Esc key to return to the previous screen Also make sure that the tape drive is reported as Installed The order of the list is important The drives should be defined as Drive 0 is the master on primary IDE Drive 1 is the slave on primary IDE Drive 2 is the master on secondary IDE Drive 3 is the slave on secondary
26. e Controller s SCSI bus adapter using a 50 pin ribbon SCSI cable not provided to one of the SCSI connectors on the back of the tape drive 2 The end of a SCSI chain must be terminated to ensure the quality of the signal throughout the SCSI chain Use an 8 bit active or passive terminator An active terminator part number 32653919 or equivalent provides improved signal quality Determine if you need to terminate the tape drive When the drive is the last SCSI device in the chain or the only drive attach a terminator to the available SCSI connector on the back of the drive Connect the second SCSI connector to the SCSI bus adapter cable When the drive is within the chain do not terminate the tape drive Connect the first SCSI connector to the cable from the previous device in the chain Connect the second SCSI connector to the next device in the chain TR 4 Tape Drive User s Guide 3 Locate the SCSI ID push switch on the back of the tape drive Select the SCSI ID for the drive by pressing the or button until the desired ID 0 through 7 appears in the window Step 4 Completing the Installation 1 Check your SCSI bus cable connections 2 Connect one end of the power cord to the connector on the back panel of the tape drive then the other end to a convenient wall outlet Turn the drive ON The power switch is on the front panel of the tape drive Turn on the other attached devices then turn on the Store Controller
27. e IDE cable cannot be accessed at the same time Performance is increased if you can avoid using both devices that are on the same IDE cable at the same time A device will lock out another device on the same IDE cable until the operation is complete Assuming that there are only two supported IDE devices hard disks and tape drives and that there can only be one tape drive and a maximum of two hard disks the recommended configurations are Configuration 1 Master on primary IDE C drive Slave on primary IDE none Master on secondary IDE tape drive Slave on secondary IDE none In the configuration above you must configure the tape drive as the master MA by placing a jumper over vertical pins 5 and 6 There is no contention for the devices Configuration 2 Master on primary IDE C drive Slave on primary IDE D drive Master on secondary IDE tape drive Slave on secondary IDE none In the configuration above you must configure the tape drive as the master MA by placing a jumper over vertical pins 5 and 6 The tape drive does not contend with other devices The C drive does contend with the D drive If a file access to one hard disk is in progress a file access to the other hard disk must wait until the first access is complete before starting the file access to the second hard disk This configuration may be best when you have two hard disks and you have a need to run the tape drive while other application
28. e Management Application Guide to Operations SC30 3484 IBM 4680 Store Management Application Programming Guide SC30 3487 IBM 4680 Store Management Application Inventory Control Feature User s Guide 5 30 3485 IBM 4680 Store Management Application Price Management Feature User s Guide SC30 3486 IBM Systems Application Architecture IBM Systems Application Architecture Common Programming Interface Communications Reference SC26 4399 In Store Processing In Store Processing Application Development Guide SC30 3534 In Store Processing IBM AIX Application Development Guide SC30 3537 In Store Processing IBM OS 2 Extended Edition Application Development Guide 5 30 3538 viii TR 4 Tape Drive User s Guide In Store Processing IBM OS 400 Application Development Guide SC30 3535 In Store Processing IBM 4680 OS Application Development Guide SC30 3536 Store System Related Publications Hardware IBM 4694 Point of Sale Terminals IBM 4694 Point of Sale Terminals Installation and Operation Guide SA27 4005 IBM Store Systems Installation and Operation for Point of Sale Input Output Devices GA27 4028 IBM 4693 4694 and 4695 Point of Sale Terminals Hardware Service Manual SY27 0337 IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices SY27 0339 IBM Store Systems Parts Catalog 5131 0097 IBM 4693 Point of Sale Terminals IBM 4693 Point of Sale Terminals Install
29. e to physically inspect the installed SCSI devices to see how the IDs are set For more information refer to the documentation that comes with your Store Controller or SCSI bus adapter Step 2 Preparing for Installation 1 Turn off the Store Controller and unplug the power cables from the power outlet for the Store Controller and all attached peripherals 2 Open the Store Controller For specific information on opening your Store Controller refer to the documentation that comes with your Store Controller 3 Touch the static protective bag containing the tape drive to an unpainted metal surface on the Store Controller for at least 2 seconds Remove the drive from the static protective bag holding the drive by the edges and place it on the bag Chapter 2 Tape Drive Installation 7 8 Step 3 Configuring the SCSI Drive 1 Locate the SCSI configuration block The SCSI configuration block pin assignments are 15 and 16 Enable terminator power 13 and 14 Enable termination 11 and 12 Reserved 9 and 10 Reserved 7 and 8 Enable parity 5 and 6 SCSI bit 2 3 and 4 SCSI bit 1 1 and 2 SCSI bit 0 Set the tape drive s SCSI ID to the ID you selected If you need to reset the SCSI ID refer to the following table which contains SCSI ID Pin Assignments for the ID jumper pin settings SCSI ID Bit 2 Pin 5 6 Bit 1 Pin 3 4 Bit 0 Pin 1 2 0 OFF OFF OFF 1 OFF OFF ON 2 OFF ON OFF o OF
30. e two hard disks and you have no need to run the tape drive while other applications are actively accessing the D drive There is no contention between the C and D drive Configuration 4 Master on primary IDE none Slave on primary IDE none Master on secondary IDE tape drive Slave on secondary IDE none The configuration above assumes that all of your hard disks are SCSI instead of IDE In this configuration you must configure the tape drive as the master MA by placing a jumper over vertical pins 5 and 6 There is no contention for the devices Refer to your store controller documentation to determine if your store controller supports the cable select CS feature With the cable select feature there is a special cable and the placement of the devices on the cable connectors determines whether a device is master or slave if the devices are set to CS Most store controllers do not use this cable feature Chapter 2 Tape Drive Installation 5 6 Step 3 Mounting the Drive 1 Locate an available bay or space in your store controller to mount the tape drive The tape drive can be mounted in either a horizontal or vertical position When mounted horizontally the tape drive should be oriented so that the activity light is on the top left corner of the tape opening when looking at the tape drive from the front The drive fits in a 3 5 inch 1 inch high standard bay Note You can also mount the drive in a 5 25 inch 1 6
31. es not attach easily turn the connector around and try it again Step 6 Completing the Installation 1 Be sure that the power and interface connectors are securely attached 2 Be sure that the cables are neatly routed They must not Get in the way when the cover is replaced mpede the power supply fan blade Block air flow paths 3 Replace the Store Controller cover and secure it in place 4 Reconnect the ac power cord and cables Turn on all attached devices then turn on the Store Controller Installing the External SCSI Drive This section provides instructions for installing the external SCSI tape drive The external SCSI model is essentially the internal SCSI model in a self contained enclosure Chapter 2 Tape Drive Installation 9 10 Step 1 Planning Your SCSI Configuration Plan what SCSI ID to give the tape drive connected to the SCSI bus adapter Each device on the adapter bus must have a unique ID You cannot assign a device 7 because most SCSI bus adapters use this as their ID Typically assign the higher SCSI ID numbers to those devices that are most often used or are faster than other devices in the SCSI chain The tape drive is preset at the factory to SCSI ID 0 Refer to your SCSI bus adapter documentation for more information For most Store Controllers you can press F1 during startup to view your Store Controller and SCSI bus adapter configuration Other Store Controllers can have different procedu
32. et 4 0 GB capacity tape is recommended Regulatory Compliance The tape drive complies with the regulations listed in the following table Regulatory Compliance Agency Regulation CSA C22 2 No 950 M89 TUV amp IEC RHEINLAND EN 60 950 IEC 950 UL 1950 Canadian Department of Communications Class B VDE Class B FCC Class B Part 15 Use the tape drive only in equipment where the combination has been determined to be suitable by an appropriate certification organization for example Underwriters Laboratories Inc of the Canadian Standards Association in North America Consider the following safety points Install the drive in an enclosure that limits the user s access to live parts gives adequate system stability and provides the necessary grounding for the drive Provide the correct voltages 5 V dc and 12 V dc based on the regulation applied Extra Low Voltage SEC for UL and CSA and Safety Extra Low Voltage for BSI and VDE if applicable Chapter 4 Tape Drive Specifications 21 22 TR Tape Drive User s Guide Chapter 5 Maintenance and Troubleshooting This chapter describes several maintenance and troubleshooting procedures for the TR 4 EIDE Internal Tape Drive and the TR 4 SCSI Tape Drives Attention To avoid electrical shock unplug your store controller and all attached devices from electrical outlets before performing any troubleshooting procedure Maintenance You should perfor
33. he bay Align the drive bay screw holes with the threaded holes in the drive housing or bracket if applicable 3 Use the screws provided to secure the drive in the bay Usually two screws are used on each side Some installations use the screw holes on the bottom circuit board side of the drive Using the wrong size screws can damage the drive Do not overtighten the screws Check to ensure that the drive is securely mounted Step 5 Attaching the SCSI and Power Cables 1 Locate the SCSI and power connectors The tape drive connectors are SCSI connector SCSI connector pin 1 Power connector 2 Locate the SCSI bus cable usually a 50 pin ribbon cable The SCSI bus adapter can be on the Store Controller system board or on an adapter installed in an expansion slot If your Store Controller has a 68 pin cable you need a 16 bit to 8 bit SCSI internal converter IBM part number 32G3925 or equivalent 3 There can be up to seven connectors on the cable from the SCSI bus adapter Locate an available SCSI connector and plug it into the tape drive Ensure that line 1 of the SCSI cable usually color coded aligns with pin 1 of the SCSI connector 4 Locate an available power cable and connect it to the 4 pin power connector on the tape drive If all power cables are in use purchase a dc Y connector at your computer dealer or electronics store The power cable connector is keyed and fits properly only one way Do not force it If it do
34. hine E160 Illegal Length Indicator E161 Illegal command E162 Store Controller does not support ABIOS E163 ABIOS has used all available logical IDs and cannot allocate a logical ID for the tape drive TR 4 Tape Drive User s Guide E164 The tape drive has multiple LUNs The tape software only supports tape drives with one LUN E165 The ABIOS is using logical data pointers Logical data pointers are not supported E166 Device is not a Tape Streamer E167 Device does not support removable media E168 Tape Drive does not support Accelerated DRQ E169 Packet size is not 12 bytes E170 Device is not an ATAPI device E171 Page code is incorrect E172 Page length is incorrect E173 Page support does not support the necessary pages E174 No format and partition recognition E175 No fixed data partitions E176 Tape drive command timed out User Response Choose one of the following based on the event Exxx that is displayed E019 E020 E021 E036 E040 E041 E042 E043 E044 E045 E046 E047 E048 E049 E050 E051 E052 E053 E109 E110 E111 E112 E113 E137 E138 E140 E141 E149 E150 E151 E152 These errors normally indicate a tape cartridge problem Remove the cartridge and examine the tape Look for any visible damage Retension the tape and try again If the problem persists replace the tape cartridge If the error still persists contact your
35. ing the Firmware Upgrading the Firmware for the Store Controller Copyright IBM Corp 1998 00 00 4 4 O0 Upgrading the Firmware for the Tape Drive Installing the Software 5 Enabling the Feature Selecting the Correct EIDE Drive Chapter 3 Using the Tape Drive Loading and Unloading Tape Cartridges Setting the Write Protect Switch Reviewing Performance Considerations Checking the Reliability of the Tape Data Listing a Tape 222 de 25g Erasing a Tape Messages Chapter 4 Tape Drive Specifications Physical Specifications Power Requirements Drive Performance Specifications Environmental Requirements Tape Cartridge Specifications and Capacities Regulatory Compliance Chapter 5 Maintenance and Troubleshooting Maintenance Caring for Tape Cartridges Cleaning the Tape Head Troubleshooting EIDE Tape Drive EIDE and SCSI Tape Drives Safety Disconnecting Connecting 11 11 12 12 13 13 13 13 14 14 14 14 19 19 19 20 20 21 21 23 23 23 23 24 24 24 25 25 25 iii iv TR 4 Tape Drive User s Guide Notices Trademarks Copyright IBM Corp 1998 References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only IBM s product program o
36. kette S68X 2247 IBM Personal System 2 Model 60 Quick Reference and Reference Diskette 568 2213 IBM Personal System 2 Model 70 Quick Reference and Reference Diskette S68X 2308 IBM Personal System 2 Model 80 Quick Reference and Reference Diskette S68X 2284 IBM Personal System 2 Store Loop Adapter A Supplements for the Hardware Maintenance Library SK2T 0319 Cabling A Building Planning Guide for Communication Wiring G320 8059 IBM Cabling System Planning and Installation Guide GA27 3361 IBM Cabling System Catalog G570 2040 Using the IBM Cabling System with Communication Products GA27 3620 Networks IBM Local Area Network Support Program IBM P N 83X7873 IBM Token Ring Network Introduction and Planning Guide GA27 3677 IBM Personal System 2 Store Loop Adapter A Installation and Setup Instructions SK2T 0318 General Publications Advanced Data Communications for Stores General Information GH20 2188 Distributed Systems Executive General Information GH19 6394 Communications Manager X 25 Programming Guide SC31 6167 IBM Disk Operating System 4 0 Command Reference 5628 0253 IBM Proprinters SC31 3793 X TR Tape Drive User s Guide IBM 4680 Support for COBOL Version 2 Softcopy provided with the product IBM 4680 Store System Regression Tester Softcopy provided with the product IBM 4680 X 25 Application Programming Interface GG24 3952 NetView Distribution Manager General Information GH19 6587
37. m minimal maintenance to ensure that your tape drive operates in peak condition Caring for Tape Cartridges The following points are guidelines for storing and using the cartridges Do not open the tape access door of the cartridge or touch the tape itself Keep cartridges away from sources of electromagnetic fields such as telephones dictation equipment mechanical or printing calculators motors and bulk erasers Do not place the cartridges on the store controller monitor or on the base unit of the store controller Keep cartridges away from direct sunlight and heat sources such as radiators or warm air ducts Keep cartridges free of moisture Do not wet or submerge cartridges in any liquid Do not expose cartridges to temperature extremes Retension tape cartridges that have not been used for more than a month before restoring or backing up data Retensioning is the winding and rewinding of a tape cartridge This action restores the proper tape tension to the media The backup application software provides a function to retension a tape cartridge Cleaning the Tape Head To properly maintain the drive periodically clean the tape head You do not need to perform any other periodic maintenance Clean the tape head with a dry process cleaning cartridge such as the Geneva DPCC 2000 You can order a Geneva DPCC 2000 cleaning cartridge directly from Geneva by calling 1 800 358 3559 and requesting part number GEN100 1 or by
38. may want to print this document to facilitate the installation process Installing the Software This section describes the how to enable the feature Chapter 2 Tape Drive Installation 11 Enabling the Feature After purchasing the feature you should run the featurization diskette to tell the operating system that you have purchased it To enable the feature 1 With the operating system running start a Command Mode session 2 Insert the 4690 Featurization Diskette 7 A INSTALL Answer the questions and follow the prompts Place an X by the tape drive feature that describes the feature that you purchased Press the Enter key when finished Review the terminal features and press the Enter key when finished Selecting the Correct EIDE Tape Drive During the boot process the operating system loads a tape driver The operating system determines the correct tape driver to load using information gathered when issuing the TAPESTRS and TAPESTRM commands To change the selection to the EIDE TR 4 tape drive 1 With the operating system running start a Command Mode session 2 Type TAPESTRM 5 Follow the instructions including rebooting the store controller Boot the store controller using the operating system Supplemental Diskettes Start a Command Mode session Type TAPESTRS 5 Follow the instructions including rebooting the store controller Note This process is au
39. message it indicates that either the TAPESTRS 5 or TAPESTRM 5 command was not executed the Store Controller does not support the tape drive or that the Store Controller could not detect the tape drive Make sure that the following conditions exist The tape drive is on the secondary ribbon cable TAPESTRM 5 was run from Command Mode and TAPESTRS 5 was run from the Supplemental Diskettes After running the command you must reboot your system The Store Controller is an ISA bus system that is a PC 300 through PC 750 series The Configuration Setup Utility accessed by pressing F1 when prompted during the boot process can detect the tape drive The tape drive should show as a CD ROM and Installed If the Configuration Setup Utility cannot detect the tape drive check the connections and jumpers The tape drive model is supported EIDE and SCSI Tape Drives If the Streaming Tape Drive Utility abends with a W679 B4 5056 E157 message it can indicate numerous problems including The tape to which you are trying to write is only supported in read only mode The device is not in a valid position Make sure the drive is not upside down The device has a hardware problem If the Streaming Tape Drive Utility abends with a W679 4 5056 034 message it can indicate numerous problems including The tape to which you are trying to write is not supported by the tape drive The RHOMAT format tapes are not supported
40. mm Synchronous transfer rate burst 5 MB per second maximum Asynchronous transfer rate burst 5 MB per second maximum Soft errors Environmental Requirements less than 1 in 106 bits The following table lists the environmental specifications for the tape drive You can mount the drive either vertically or horizontally Environmental Requirements Specification Operational Nonoperational Temperature 40 to 149 40 to 65 C 41 to 113 F 5 to 45 C Thermal gradient 1 C per minute no condensation 20 C per hour Relative humidity 20 to 80 noncondensing 5 to 95 noncondensing Max wet bulb temperature 78 8 F 26 C No condensation Altitude 2 Oersted Oe 3 Mechanism and media 4 Mechanism 20 TR Tape Drive User s Guide 1000 to 15 000 feet 1000 to 50 000 feet Environmental Requirements Specification Operational Nonoperational Vibration Peak to peak 0 005 in max 0 1 in max displacement 5 to 44 3 Hz 5 to 17 Hz Peak 0 50 g max 1 5 g max acceleration 44 3 to 500 Hz 17 to 500 Hz Acoustic level operational a wt 55 dBA maximum measured sum in suitable enclosure at 3 ft distance and operator height Shock 1 2 sine wave 2 5 g peak 100 g peak 11 millisecond 11 millisecond Tape Cartridge Specifications and Capacities The tape drive uses prewritten cartridges An 8 mm Travan 740 fe
41. omponents and determine what kind of configuration you need to install 3 Locate an available IDE connector on the secondary IDE cable in your store controller The tape drive only works on the secondary IDE cable If your store controller does not have a secondary IDE cable you must add one Because most IBM PC computers do not include a secondary IDE cable you must purchase an IDE cable separately If your store controller does not have a secondary IDE cable purchase an 18 inch 40 pin ribbon cable at your computer dealer or electronics store 4 Touch the static protective bag containing the tape drive to an unpainted metal surface on the store controller for at least 2 seconds Remove the drive from the static protective bag holding the drive by the edges and place it on the bag Step 2 Configuring the IDE Drive 1 Set the IDE jumper ON for the setting that applies to your IDE configuration The tape drive is preset at the factory to slave SL The IDE configuration block pin assignments are 7 and 8 Reserved 5 and 6 MA 3 and 4 SL 1 and 2 CS where MA Master O Copyright IBM Corp 1998 3 SL Slave CS Cable Select Each of the two IDE cables primary and secondary normally has two connectors for attaching two IDE devices master and slave The C drive must be on the primary IDE cable and the tape drive must be on the secondary IDE cable When choosing your configuration remember that two devices on the sam
42. on describes the messages specific to the TR 4 Tape Drive W679 W679 STREAMING TAPE DRIVE e d device Mn normally ERROR B4 S056 Exxx indicates a hardware problem wi e tape cartridge Severity 3 E020 No write current Explanation The attempted streaming tape drive E021 Excessive write errors operation cannot be performed E022 Logical unit not ready cause not reportable The event Exxx in the message indicates the E023 Logical unit is in process of becoming ready following E024 Logical unit not ready initializing command required 14 TR Tape Drive User s Guide E025 Logical unit not ready manual intervention required E026 Logical unit not ready format in progress E027 Logical unit not ready operation in progress E028 Logical unit does not respond to selection E029 Multiple peripheral devices selected E030 Logical unit communication failure E031 Logical unit communication time out E032 Logical unit communication parity error E033 Logical unit communication CRC error Ultra DMA 32 E034 Track following error E035 Head select fault E036 Error log overflow E040 Write error E041 Compression check miscompare error E042 Data expansion occurred during compression E043 Block not compressible E044 Unrecovered read error E045 Read retries exhausted E046 Error too long to correct E047 Multiple read errors
43. r service may be used Any functionally equivalent product program or service that does not infringe any of IBM s intellectual property rights may be used instead of the IBM product program or service Evaluation and verification of operation in conjunction with other products except those expressly designated by IBM is the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Licensing IBM Corporation 500 Columbus Avenue THORNWOOD NY 10594 USA The following terms are trademarks of the IBM Corporation in the United States or other countries or both AISPO AIx NetView OS 2 35 400 PC 300 Personal System 2 PS 2 Systems Applications Architecture Other company product and service names may be trademarks or service marks of others Microsoft Windows Windows NT and the Windows 95 logo are trademarks or registered trademarks of Microsoft Corporation Vi TR 4 Tape Drive User s Guide Preface This book describes the 4690 Store System support for both the SCSI and the EIDE tape drives Who Should Read This Manual This book is intended for users who are familiar with hardware and software installation procedures and also with the concepts and facilities of the IBM 4690 OS Version 2 hereafter called
44. res to view the configuration Some SCSI adapters have utility programs that allow you to view the SCSI configuration or you might have to physically inspect the installed SCSI devices to see how the IDs are set For more information refer to the documentation that comes with your Store Controller or SCSI bus adapter Step 2 Preparing for Installation 1 Touch the static protective bag containing the tape drive to an unpainted metal surface on the Store Controller for at least 2 seconds Remove the drive from the static protective bag holding the drive by the edges and place it in a convenient space next to your Store Controller 2 Turn off the Store Controller and unplug the power cables from the power outlet for the Store Controller and all attached peripherals Step 3 Configuring the Drive The external SCSI model comes with the same defaults termination disabled terminator power disabled and parity enabled as the internal SCSI model Refer to the instructions for the internal model Step onfiguring have to open the external enclosure and adjust these settings The power switch is on the front panel of the tape drive The following interfaces are on the rear panel of the external drive e SCSI ID selection push switch Two SCSI interface connectors Power cord connector Follow these instructions to install the tape drive 1 The tape drive has two SCSI cable connectors Connect the external tape drive to your Stor
45. rrors normally indicate problem with the ABIOS Check to see if you have the latest ABIOS patches and make sure your Store Controller is supported Contact the IBM Support Center System Action Logged as 4 5056 by the Streaming Tape Drive Utility Refer to the IBM 4690 OS V2 Messages Guide for more information W680 W680 STREAMING TAPE DRIVE IS TOO HOT B4 S055 E038 Severity 4 Explanation The tape drive detected that it is too hot User Response Check to see if the fan on the Store Controller is working and the vents are not blocked System Action Logged as B4 S055 E038 by the streaming tape drive device driver Refer to the IBM 4690 OS V2 Messages Guide for more information W681 W681 STREAMING TAPE DRIVE NEEDS CLEANING B4 S055 E018 Severity 4 Explanation The tape drive detected that it needs cleaning User Response Clean the drive using the proper cleaning kit System Action Logged as B4 S055 E018 by the streaming tape drive device driver Refer to the IBM 4690 OS V2 Messages Guide for more information W682 W682 STREAMING TAPE DRIVE FAILURE PREDICTED B4 S055 Exxx Severity 4 Explanation The attempted streaming tape drive operation was performed successfully but the tape drive detected a potential problem The event Exxx in the message indicates the following E037 Potential problem is unspecified E039 The tape drive detected that the enclosure is degraded
46. s are actively accessing the D drive There is no contention between the tape drive and the hard disks Configuration 3 4 TR4 Tape Drive User s Guide Master on primary IDE C drive Slave on primary IDE none Master on secondary IDE D drive Slave on secondary IDE tape drive In the configuration above you do not need to change the jumper on the tape drive but you may need to change the jumper on the D drive Some hard disks have three possible jumper settings master master with a slave attached slave If you have of these hard disks and it is currently master with no slave and you are adding the tape drive as a slave then you must change the jumpers on the hard disk from master to master with a slave attached The C drive does not contend with other devices The D drive does contend with the tape drive If a tape operation is in progress a file access to the D drive must wait for the tape drive to complete a command before starting the file access Any application waiting for the file access to complete cannot run during this time Alternatively if a file access to the D drive is in progress the tape drive must wait for the file access to complete before a tape operation can begin This may cause an underrun and the tape drive must stop rewind a little and start forward again which impacts tape drive performance The configuration above may be best when you hav
47. ting system To view a list of systems supported by the operating system see the Internet web address http www raleigh ibm com rds storesys 4690 contmatx htm The IBM 4690 Store System software does not support the formatting of a tape cartridge The tapes must be preformatted 2 TRA Tape Drive User s Guide Chapter 2 Tape Drive Installation This chapter contains hardware and software installation instructions for the TR 4 tape drives It contains instructions for both the EIDE tape drive and the SCSI internal and external tape drives Attention Before installing this product see l Safety on page 28 Attention Tape drives are sensitive to static electricity discharge The drives are wrapped in a static protective bag to prevent damage Installing the TR 4 EIDE Tape Drive To install this drive you must have the following An IDE controller that supports the ATA Packet Interface ATAPI The ATAPI interface provides for communications between the store controller and the tape drive The documentation that comes with your store controller Step 1 Preparing for Installation 1 Turn off the store controller and unplug the power cables from the power outlet for the store controller and all attached peripherals 2 Open the store controller For specific information on opening your store controller refer to the documentation that comes with your store controller Become familiar with the store controller s internal c
48. tomatic if you are using the SCSI tape drive The TAPESTRM and TAPESTRS commands are not used with the SCSI tape drive 12 TR Tape Drive User s Guide Chapter 3 Using the Tape Drive This section provides information on using the tape drive features It explains the procedures for loading and unloading tape cartridges and setting the write protect switch Loading and Unloading Tape Cartridges The front panel of the tape drive contains the cartridge opening and an activity light that indicates drive activity When the activity light is OFF the drive is not active Your tape drive has a flip up door that covers the cartridge opening when you do not have a tape cartridge in the drive Once you insert a cartridge the tape drive holds it in place using a positive locking mechanism Note Do not remove the tape cartridge during drive operation Complete any tape operation and wait until the activity light is OFF before removing the cartridge To load a cartridge insert it with the metal base plate down and the tape access door facing the drive To unload a cartridge wait until the drive activity light is OFF and then pull the cartridge straight out Setting the Write Protect Switch Tape drive cartridges feature a write protect switch located in the upper left corner of the cartridge You can set the switch to keep data from being written on the tape Use this switch when you want to ensure that important data on the tape is

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