HP RP3 Hardware Reference Manual
Contents
1. HP Keyed Cable Lock Figure A 1 Installing a Cable Lock Padlock Figure A 2 Installing a Padlock 32 Appendix A External Security Devices HP Business PC Security Lock 1 Fasten the security cable by looping it around a stationary object Figure A 3 Securing the Cable to a Fixed Object 2 Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees Figure A 4 Installing the Cable Lock on the Monitor Installing a Security Lock 33 3 Slide the security cable through the hole in the cable lock on the rear of the monitor Figure A 5 Securing the Monitor 4 Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket 1 and inserting the security cable through one of the two holes in the bracket 2 Use the hole in the bracket that best secures the peripheral device cable Figure A 6 Securing Peripheral Devices Printer Shown 34 Appendix A External Security Devices 5 Thread the keyboard and mouse cables through the computer chassis lock Figure A 7 Threading the Keyboard and Mouse Cables 6 Screw the lock to the rear of the chassis using the screw provided Figure A 8 Attaching the Lock to the Chassis Installing a Security Lock 35 7 Insert the plug end of the security cable int2. Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider Ey NOTE For more information on static electricity contact an HP authorized dealer reseller or service provider Preventing Electrostatic Damage 39 C Computer Operating Guidelines Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer and monitor e Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold e Operate the computer on a sturdy level surface Leave a 10 2 cm 4 inch clearance on all vented sides of the computer and above the monitor to permit the required airflow e Never restrict the airflow into the computer by blocking any vents or air intakes Do not place the keyboard with the keyboard feet down directly against the front of the desktop unit as this also restricts airflow e Never operate the computer with the access panel or any of the expansion card slot covers removed e Donot stack computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air e If the computer is to be operated within a separate enclosure intake and exhaust ventilati
3. E NOTE A memory module can be installed in only one way Match the notch on the module with the tab on the memory socket 8 Replace the access panel 9 Reconnect the power cord and turn on the computer 10 Lock any security devices that were disengaged when the access panel was removed The computer automatically recognizes the additional memory when you turn on the computer Installing an Expansion Card One Full height expansion card can be installed into one of the riser card slots on the computer There are two riser cards available from HP for this product One has a PCI slot and the other has a PCI Express x1 slot Both cards have a slot designated for the Powered Serial Port expansion card Z CAUTION The Powered Serial Port expansion card slot on the riser card looks very similar to a PCI Express x1 expansion card slot Do not attempt to insert a PCI Express x1 expansion card into the Powered Serial Port expansion card slot and do not attempt to insert a Powered Serial Port expansion card into a PCI Express x1 expansion card slot Figure 2 8 Riser Card Configurations 12 Chapter2 Hardware Upgrades Table 2 1 Riser Card Configurations No Expansion Slots 1 PCI Express x1 Expansion Card slot 2 PCI Expansion Card slot 3 Powered Serial Port Expansion Card slot NOTE Although there are two slots in each riser card you can only install one expansion card in the riser card The bottom slot on each card 3 is des
4. Ap Hardware Reference Guide HP RP3 Retail System Model 3100 Copyright 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Hardware Reference Guide HP RP3 Retail System Model 3100 First Edition October 2012 Document Part Number 704405 001 About This Book This guide provides basic information for upgrading this computer model Z WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life AN CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Ex NOTE Text set off in this manner provides important supplemental information IV About This Book Table of contents OB e o Toe aE a nate E EE E A cerca A A O awareness ne mann enna PEATE A PE A T iso nten A T E 1 Standard
5. 28 Chapter 2 Hardware Upgrades 13 Connect the drive cables to the rear of the hard drive Figure 2 34 Connecting the Hard Drive Cables 14 Replace the computer access panel 15 Reconnect the power cord and turn on the computer 16 Lock any security devices that were disengaged when the computer cover or access panel was removed 2 NOTE No configuration of the SATA hard drive is necessary the computer automatically recognizes it the next time you turn on the computer Replacing the Battery The battery that comes with the computer provides power to the real time clock When replacing the battery use a battery equivalent to the battery originally installed in the computer The computer comes with a 3 volt lithium coin cell battery Z WARNING The computer contains an internal lithium manganese dioxide battery There is a risk of fire and burns if the battery is not handled properly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the HP spare designated for this product Z CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the battery is removed or replaced the CMOS settings will be cleared Static electricity can damage the electronic components of the computer or
6. Closing the Expansion Card Retention Latch 13 Replace the computer access panel 14 Reconnect the power cord and any external devices then turn on the computer 15 Lock any security devices that were disengaged when the access panel was removed 24 Chapter 2 Hardware Upgrades Replacing the Hard Drive Ee NOTE The HP RP3 computer supports 2 5 inch Serial ATA SATA internal hard drives Before you remove the old hard drive be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive The 2 5 inch hard drive is enclosed in a carrier on the interior of the front panel To replace the drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Disconnect the cables from the rear of the hard drive Figure 2 27 Disconnecting the Hard Drive Cables Replacing the Hard Drive 25 7 Press outward on the release latch
7. Computer Access Panel 5 6 Replacing the Computer Access Panel 1 Align the tabs on the panel with the slots on the chassis then slide the panel towards the front of the chassis until it stops 1 2 Tighten the thumbscrew to secure the access panel 2 Figure 2 2 Replacing the Computer Access Panel Chapter 2 Hardware Upgrades Removing the Front Bezel Ey NOTE The front bezel does not need to be removed for any of the procedures in this guide It only needs to be removed if you are replacing the bezel or replacing the speaker or front I O 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Lift up the three tabs on the side of the bezel 1 then rotate the bezel off the chassis 2 Figure 2 3 Removing the Front Bezel Removing the Front Bezel T Replacing the Front Bezel Insert the three hooks on the bottom side of the bezel into the rectangul
8. Configuration Features cccccccccseceeseeeeceeeeeseeeeeeeeeeeeeeeseeeeeseeeeeeeeeesaeeeeseeeeesaeeesaaeeeaeeneeenees 1 Front Panel GCOMPOMe ats assire gant ondenwedececetedaucedenidoteteuneudeneddeateyautdadeacedaeweneueancedudemetendies 2 Rear Panel Components cccccccsececeececeeecee cece eecaeeeceueeseeeesaeeesaeeeseeessueeseeeseaeessaeessusesseeeseueeseeeseneess 3 Seal Number LO CANON ss siseion teens ch cieuste ptiadenlerwadasietleuavenbaclttr seenduadinatn ukiaeeaanadenuslesct ESEE KA Eiaa R 3 rA e A alele o E EEE E E E E E E E E A E A E ee neeenneeiaeoeee 4 Warmings a d CaAUtONS ssssisarsnindmeinin a aA iA a ea aE a a aae an 4 Removing the Computer Access Panel ccccceeeceeeeeeeceeeeeeeeeeeseeeeeeeeeeesaeeeeeseaeeeseeeeeseueeesaeeesaeneeeaaees 5 Replacing the Computer Access Panel ccccccecccecccceeeceeceeee cess ceeeeceeseeeseaseseuseseesesegeesegeeseeeesageess 6 Removing the Front Bezel ccccceccccsecceeeeeeseeeeseeeeseeseseesegeesaseesauseseesesseeesaesenseesegeeteueeseseesseseesegeess T Replacing the Front Bezel cccccccseccsseeceececeececsecceueeceeesecesseeceeeeeseesaueesaseesaneesseesaueeneseeseseesensens 8 System Board COnnectioNS a ee nee ee EE E en ee ae eee 8 MSN MEMON time reelected treet athena da etomidate alam emma deter daha AERE 10 DDRS SDRAM SODIMIM sce sieiassiscespmsamsiacie senceasheeanacnadSsnudatauealesedeesadasusuamadteuetmeeadianeeedaace 10
9. Replacing SODIMM tie ccars teeters ccna nacre tai en ese ins sannweueupe EEEE eee ares 10 Installing AN Expansion Card cecceceecccceeceeceeeeeeseeeeeeaeeeeseeeeesaeeeesseeeesseeeeeseueeessueessaseesaeeessaseeessenees 12 Installing an Optional Powered Serial Port Expansion Card cccccseeecceeeeeeeeeeeeeeeeees 13 Configuring Powered Serial Ports ccccccccccseeeeeseeeeeeeeeeeeeeeesseeeeeseseeseeeeesseeesaeeeeseneeeeas 16 Installing an Optional 12 Volt Powered USB Expansion Card ccccceecceeeeeeeeeeeeeeaeees 17 Replacing the Riser Card cccccsccccsscccseceecesseccaseecsaeeecsueeecsueecsaucecsueeessueeseaaeecsueeecsaeeesseeessseseessaeees 20 Replacing THE Hard DIVE wiccancouearntneinanacdaunenaiui ddeiaveudawiatiens E E aara EEEE 25 Replacing the Battery sievwscaimesieioctnndunanientatmannadabandiucennntacndneedsntanhincnneubhinlladnd a aAA eiaa a ieai Ranai 29 Appendix A External Security DEVICES cssrisrsssosinusnnann iaa aaa aaa a aaa aa a 32 installing a Security LOCK fa ii sciortanitds teie raisctonatietnend onde cionuirs a a aa a aA davai 32 HP Keyed Cable Lock cccccceccccceseeccsseeceeceeceeececsueeeseaeessagsessaaeesseueeesgeeessueeessageessaeees 32 BN OC ea a E E E S iecetiees 32 HP Business PC Security Lock oii ciscisccndiocaideeiteduitscancemuinsieztlauewockiantencdisucneteapedetieadeeeoeteinetiewenceauaws 33 Front Bezel Security s ciccss cnesateeedanecssuaccsteates
10. optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Replacing the Battery 29 Ey NOTE The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall socket The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to hitp www hp com recycle 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Locate the battery and battery holder on the system board 7 Depending on the type of battery holder on the system board complete the following instructions to replace the battery Type 1 a To release the battery from its holder insert a thin metal i
11. DRAM SODIMM must also e support CAS latency 11 DDR3 1600 MHz 11 11 11 timing e contain the mandatory Joint Electronic Device Engineering Council JEDEC specification In addition the computer supports e 12 Mbit 1 Gbit and 2 Gbit non ECC memory technologies e single sided and double sided SODIMMS SODIMMs constructed with x8 and x16 devices SODIMMs constructed with x4 SDRAM are not supported Ef NOTE The system will not operate properly if you install an unsupported SODIMM Replacing a SODIMM Z CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before removing or installing a memory module Regardless of the power on state voltage is always supplied to the memory module as long as the computer is plugged into an active AC outlet Removing or installing a memory module while voltage is present may cause irreparable damage to the memory module or system board The memory module socket has gold plated metal contacts When upgrading the memory it is important to use a memory module with gold plated metal contacts to prevent corrosion and or oxidation resulting from having incompatible metals in contact with each other Static electricity can damage the electronic components of the computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more information refer to Electrostati
12. al devices then turn on the computer 10 Lock any security devices that were disengaged when the access panel was removed 38 Appendix A External Security Devices B Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device Preventing Electrostatic Damage To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps toestraps or bootstraps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats
13. ansion card must be installed in the PCI Express x1 expansion socket on the riser card If your riser card does not have a PCI Express x1 expansion socket you can replace the riser card with one that does have a PCI Express x1 expansion socket Refer to Replacing the Riser Card on page 20 for more information To install a 12 volt Powered USB expansion card 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Locate the PCI Express x1 expansion socket on the riser card The Powered USB expansion card must be installed in the PCI Express x1 expansion socket Installing an Expansion Card 17 7 Push outward on the tab located on the back of the expansion card retention latch inside the chassis 1 and rotate the latch open 2 Figure 2 15 Opening the Slot Cover Retention Latch 8 Before installing the expansion card remove the expansion slot cover by sliding it out of t
14. ar holes on the chassis 1 then rotate the top side of the bezel onto the chassis 2 and snap it into place Figure 2 4 Replacing the Front Bezel System Board Connections Refer to the following illustration and table to identify the system board connectors Figure 2 5 System Board Connections No System Board Connector System Board Label Color Component 1 USB MEDIA2 black 12 volt Powered USB Card 2 USB MEDIA green 12 volt Powered USB Card 8 Chapter 2 Hardware Upgrades No System Board Connector System Board Label Color Component 3 Riser Card Socket RPOS RISER white Riser Card 4 Memory Socket DIMM black Memory 5 SATA 3 0 SATAO dark blue Hard Drive 6 Battery Holder BAT black Battery 7 Mini PCI Express x1 X1PCIEXP1 black Expansion Card for example WLAN card System Board Connections 9 Installing Memory The computer comes with one double data rate 3 synchronous dynamic random access memory DDR3 SDRAM small outline dual inline memory module SODIMM DDR3 SDRAM SODIMM Z CAUTION This product DOES NOT support DDR3 Ultra Low Voltage DDR3U memory The processor is not compatible with DDR3U memory and if you plug DDR3U memory into the system board it can cause the physical damage to the SODIMM or invoke system malfunction For proper system operation the SODIMM must be e _industry standard 204 pin e unbuffered non ECC PC3 12800 DDR3 1600 MHz compliant e 1 5 volt DDR3 SDRAM SODIMMs The DDR3 S
15. c Discharge on page 39 When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 10 Chapter 2 Hardware Upgrades 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before removing or installing a memory module Regardless of the power on state voltage is always supplied to the memory module as long as the computer is plugged into an active AC outlet Removing or installing a memory module while voltage is present may cause irreparable damage to the memory module or system board 5 Remove the computer access panel Z WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before touching 6 Toremove a SODIMM press outward on the two latches on each side of the SODIMM 1 then pull the SODIMM out of the socket 2 Figure 2 6 Removing a SODIMM Installing Memory 11 7 Slide the new SODIMM into the socket at approximately a 30 angle 1 then press the SODIMM down 2 so that the latches lock it in place Figure 2 7 Installing a SODIMM
16. ccess panel was removed Reconfigure the computer if necessary Replacing the Riser Card There are two riser cards available from HP for this product One has a PCI slot and the other has a PCI Express x1 slot Both cards have a slot designated for the Powered Serial Port expansion card You can purchase either card as a replacement from HP To replace the riser card iL 2 3 4 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as USB flash drives from the computer Turn off the computer properly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board 5 as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer Remove the computer access panel 20 Chapter2 Hardware Upgrades If an expansion card is installed in one of the riser card expansion slots push outward on the tab located on the back of the expansion card retention latch inside the chassis 1 and rotate the latch open 2 Figure 2 20 Opening the Slot Cover Retention Latch If an expansion card is installed in one of the riser card expansion slots remove the card Figure 2 21 Removing an Expansion Card Replaci
17. dcnirsddnadcaancestebaasseseeedeueccveansetauadsssdebecsdeteraaecdedd 37 Appendix B Electrostatic Discharge a sassennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nennen nnne 39 Preventing Electrostatic Damage cccccccsscccssecceseeseuseneeeeneececsecseueeseueeseaeessueeseeeesseessaesseseeneneesaas 39 Grounding MenOdS sarren E E E E E 39 vi Appendix C Computer Operating Guidelines Routine Care and Shipping Preparation 0 Computer Operating Guidelines and Routine Care ccc ceccccecccsecceeeeecceeeeeeeeeeeeeeseeeesaeesseeseeeesseeeees SHO ICH COD all AON carsi E EE AE deeencusdetecacgenseacesdeteencet 1 Product Features Standard Configuration Features Features may vary depending on the model For a complete listing of the hardware and software installed on the computer run the diagnostic utility included on some computer models only Figure 1 1 Configuration Ey NOTE This product features optional Powered USB ports In the retail industry Powered USB is also referred to as USB Power USB Plus Power and Retail USB In this document these ports are referred to as Powered USB Standard Configuration Features 1 Front Panel Components Figure 1 2 Front Panel Components Table 1 1 Front Panel Components 1 Dual State Power Button 5 USB Port 2 Power On Light 6 Hard Drive Activity Light 3 NIC Lin
18. der the Onboard Devices menu you are given the option to select the following three settings for each individual serial port port A B if available C and D e Standard e Svonpins 1 and 9 e 12v on pins 1 and 9 Ey NOTE To access the Computer F10 Setup utility restart the computer and press the F10 key as soon as the HP logo screen is displayed before the computer boots to the operating system N CAUTION Be careful when connecting peripheral devices to powered 5V and 12V serial ports The peripheral device must require the same voltage for which the powered serial port is configured Connecting a peripheral device that is not rated for the same voltage supplied by the powered serial port can damage the computer and the peripheral device 16 Chapter2 Hardware Upgrades Installing an Optional 12 Volt Powered USB Expansion Card The computer is equipped with a 24 volt Powered USB connector on the riser card and one 12 volt Powered USB connector on the system board It may also have an optional 12 volt Powered USB expansion card installed with three extra 12 volt Powered USB ports The 24 volt Powered USB connector and the 12 volt Powered USB connector are keyed differently as a precaution to prevent connection errors Figure 2 14 24 volt and 12 volt Powered USB Connectors Table 2 3 24 volt and 12 volt Powered USB Connectors No Connector Color 1 24 volt Powered USB Red 2 12 volt Powered USB Teal The 12 volt Powered USB exp
19. ent N CAUTION Static electricity can damage the electrical components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object See Electrostatic Discharge on page 39 for more information When the computer is plugged into an AC power source voltage is always applied to the system board You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components Chapter 2 Hardware Upgrades Removing the Computer Access Panel To access internal components you must remove the access panel 1 2 3 4 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as USB flash drives from the computer Turn off the computer properly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer Loosen the thumbscrew on the rear of the computer 1 slide the access panel toward the rear of the computer then lift it off 2 Figure 2 1 Removing the Computer Access Panel Removing the
20. he caps before connecting powered serial devices To install a Powered Serial Port expansion card Ex NOTE The following procedure provides instructions for installing a Powered Serial Port expansion card However the procedure is basically the same for installing any full height PCI expansion card or PC Express x1 expansion card 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Push outward on the tab located on the back of the expansion card retention latch inside the chassis 1 and rotate the latch open 2 Figure 2 10 Opening the Slot Cover Retention Latch 14 Chapter 2 Hardware Upgrades 7 Before installing the expansion card remove the expansion slot cover by sliding it out of the slot on the rear of the chassis Figure 2 11 Removing an Expansion Slot Cover 8 Install the Powered Serial Port expansion card into the bottom socket on the riser card M
21. he slot on the rear of the chassis Figure 2 16 Removing an Expansion Slot Cover 18 Chapter 2 Hardware Upgrades 9 Install the Powered USB expansion card into the PCI Express x1 socket on the riser card Move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis 1 Press the card straight down into the expansion socket on the riser card 2 Figure 2 17 Installing the Powered USB Expansion Card in the Riser Card P 10 The cable included with the card has a single connector on one end and dual connectors on the other end All three connectors are keyed to ensure proper connection Connect the single end of the cable to the rear of the card 1 Connect the green connector on the other end of the cable to the green USB connector on the system board 2 Connect the black cable connector to the black USB connector on the system board 3 ey NOTE The green USB connector on the system board has two rows of pins You can attach the green cable from the card to either row Figure 2 18 Connecting the 12 volt Powered USB Cable Installing an Expansion Card 19 11 12 13 14 15 Close the expansion card retention latch Figure 2 19 Closing the Expansion Card Retention Latch Replace the computer access panel Reconnect the power cord and any external devices then turn on the computer Lock any security devices that were disengaged when the a
22. igned specifically for an HP Powered Serial Port expansion card DO NOT attempt to plug any other type of card into the bottom slot Installing an Optional Powered Serial Port Expansion Card Two powered serial ports COM 1 and COM 2 are standard on the computer Some models have a powered serial port expansion card installed that supplies two additional powered serial ports COM 3 and COM 4 If your computer is not configured with a powered serial port expansion card you may purchase one from HP Figure 2 9 Powered Serial Ports ERRAN RRR ARERR smste otata R re ya Table 2 2 Powered Serial Ports Item Description Supports 5V 12V 1 COM 1 Yes Yes 2 COM 2 Yes Yes 3 COM 3 optional Yes Yes 4 COM 4 optional Yes Yes NOTE The powered serial ports are configured for power in the Computer Setup utility Refer to Configuring Powered Serial Ports on page 16 for more information N CAUTION Be careful when connecting peripheral devices to powered 5V and 12V serial ports The peripheral device must require the same voltage for which the powered serial port is configured Connecting a peripheral device that is not rated for the same voltage supplied by the powered serial port can damage the computer and the peripheral device Installing an Expansion Card 13 If the powered serial ports have been configured for power from the factory they will be covered by protective plastic caps Turn off the computer and remove t
23. k Light 7 NIC Activity Light 4 Microphone Port 8 Headphone Port NOTE The USB microphone and headphone ports are located behind a sliding door The NIC link light indicates a network connection The NIC activity light indicates network activity The Power On Light is normally green when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic code Refer to the Maintenance and Service Guide to interpret the code 2 Chapter 1 Product Features Rear Panel Components Figure 1 3 Rear Panel Components Table 1 2 Rear Panel Components 6 7 Power Cord Connector Powered USB 24V RJ 45 Network Connector Expansion Slot Cover Parallel Port PS 2 Mouse Connector green Serial Connector COM 1 8 9 10 11 12 13 14 Cash Drawer Connector USB Ports 4 Powered USB 12V VGA Connector DisplayPort PS 2 Keyboard Connector purple Serial Connector COM2 NOTE Arrangement and number of connectors may vary by model The expansion slot can be populated with an optional 2 port serial card or an optional 3 port powered USB 12V card available from HP The serial ports can be configured as 5V or 12V powered serial ports CAUTION You must peel off the metallic tape over the cash drawer connector to connect a cash drawer The cash drawer connector is similar in size and shape to a telephone jack To avoid damage to the computer DO NOT plug a teleph
24. l number location 3 serial ports configuring for power 16 installing expansion card 13 locations 13 shipping preparation 40 system board connections 8 U USB 12V and 24V identification 17 12V Powered USB installation 17 port locations 2 3 V ventilation guidelines 40 VGA connector 3
25. located on the front panel just above the cable connection on the hard drive 1 then slide the carrier toward the center of the chassis and pull the carrier straight back from the front panel to remove it 2 Figure 2 28 Removing the Hard Drive Carrier 8 Press the retention arm on the rear of the carrier outward 1 then slide the drive forward and lift it out of the carrier 2 Figure 2 29 Removing the Hard Drive from the Carrier ba 26 Chapter2 Hardware Upgrades 9 Remove the four mounting screws from the sides of the hard drive Figure 2 30 Removing the Mounting Screws 10 Install the four mounting screws on the sides of the new hard drive Figure 2 31 Installing the Mounting Screws Replacing the Hard Drive 21 11 To install the hard drive in the carrier align the mounting screws with the slots on the carrier press the drive straight down into the carrier then slide the drive back so that it locks inside the carrier Ensure that the drive is properly seated in the carrier with the retention arm all the way down in the locked position Figure 2 32 Installing the Hard Drive in the Carrier 12 To place the hard drive carrier back in the chassis align the mounting screws with the slots on the top and bottom of the chassis then press the carrier against the rear panel and slide the drive toward the outside of the chassis until it locks in place Figure 2 33 Installing the Hard Drive Carrier
26. ng the Riser Card 21 8 To remove the riser card pull back the arm on the back of the riser card socket 1 then lift the riser card out of the riser card socket 2 Figure 2 22 Removing the Riser Card 9 To install the new riser card press the riser card firmly down into the riser card socket on the system board Make sure that the tab on the end of the riser card bracket seats into the slot on the chassis when installing the card Figure 2 23 Installing the Riser Card 22 Chapter 2 Hardware Upgrades 10 If an expansion card was removed from the old riser card or you are installing a new expansion card into the riser card install the card into the appropriate slot on the new riser card Move the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis 1 Press the card straight down into the expansion socket on the riser card 2 Figure 2 24 Installing an Expansion Card in the Riser Card 11 If an expansion card was removed from the old riser card and you are not replacing the expansion card install a slot cover in the expansion slot N CAUTION After removing an expansion card you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation Figure 2 25 Installing an Expansion Slot Cover Replacing the Riser Card 23 12 Close the expansion card retention latch if it is open Figure 2 26
27. nstrument into the slot on the side of the holder below the battery 1 and pry the battery up and out of the holder 2 b To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up 1 and press the other edge down into the holder so that it snaps in place 2 Figure 2 35 Removing and Replacing a Coin Cell Battery Type 1 Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery When the battery pops up lift it out 1 30 Chapter 2 Hardware Upgrades b To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up Push the other edge down until the clamp snaps over the other edge of the battery 2 Figure 2 36 Removing and Replacing a Coin Cell Battery Type 2 Ey NOTE After the battery has been replaced use the following steps to complete this procedure 8 Replace the computer access panel 9 Reconnect the power cord and any external devices then turn on the computer 10 Reset the date and time your passwords and any special system setups using Computer Setup 11 Lock any security devices that were disengaged when the computer access panel was removed Replacing the Battery 31 A External Security Devices Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer
28. o the lock 1 and push the button in 2 to engage the lock Use the key provided to disengage the lock Figure A 9 Engaging the Lock 8 When complete all devices in your workstation will be secured Figure A 10 Secured Workstation 36 Appendix A External Security Devices Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP To install the security screw 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Remove the silver security screw located on top of the fan shroud Figure A 11 Retrieving the Front Bezel Security Screw Installing a Security Lock 37 7 Install the security screw through the middle front bezel release tab to secure the front bezel to the chassis Figure A 12 Installing the Front Bezel Security Screw 8 Replace the access panel 9 Reconnect the power cord and any extern
29. on must be provided on the enclosure and the same operating guidelines listed above will still apply e Keep liquids away from the computer and keyboard e Never cover the ventilation slots on the monitor with any type of material e Install or enable power management functions of the operating system or other software including sleep states e Turn off the computer before you do either of the following o Wipe the exterior of the computer with a soft damp cloth as needed Using cleaning products may discolor or damage the finish o Occasionally clean the air vents on all vented sides of the computer Lint dust and other foreign matter can block the vents and limit the airflow Shipping Preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files on PD discs tape cartridges CDs or USB flash drives Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit Ey NOTE The hard drive locks automatically when the system power is turned off 2 Remove and store all removable media 3 Turn off the computer and external devices 40 Appendix C Computer Operating Guidelines Routine Care and Shipping Preparation 4 Disconnect the power cord from the electrical outlet then from the computer 5 Disconnect the system components and external devices from their power sources then from the computer Ef NOTE Ensure that all boards a
30. one cable into the cash drawer connector Serial Number Location Each computer has a unique serial number and product ID number located on the back or side of the computer Keep these numbers available for use when contacting customer service for assistance Rear Panel Components 3 4 2 Hardware Upgrades Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions cautions and warnings in this guide Z WARNING To reduce the risk of personal injury from electrical shock hot surfaces or fire Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching Do not plug telecommunications or telephone connectors into the network interface controller NIC receptacles Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible at all times To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at hitp www hp com ergo Z WARNING Energized and moving parts inside Disconnect power to the equipment before removing the enclosure Replace and secure the enclosure before re energizing the equipm
31. ove the card toward the rear of the chassis so that the bracket on the card is aligned with the open slot on the rear of the chassis 1 Press the card straight down into the expansion socket on the riser card 2 Ee NOTE The Powered Serial Port expansion card must be installed in the bottom socket on the riser card The bottom socket is designed specifically for that card DO NOT attempt to install any other card in the bottom socket Figure 2 12 Installing the Powered Serial Port Expansion Card in the Riser Card Installing an Expansion Card 15 9 Close the expansion card retention latch Figure 2 13 Closing the Expansion Card Retention Latch 10 Replace the computer access panel 11 Reconnect the power cord and any external devices then turn on the computer 12 Lock any security devices that were disengaged when the access panel was removed 13 Reconfigure the computer if necessary Configuring Powered Serial Ports The serial ports can be configured as standard non powered serial ports or powered serial ports Some devices use a powered serial port If the serial port is configured as a powered port devices that support a powered serial interface do not require an external power source Ey NOTE The computer ships with all serial ports configured in standard serial mode by default unless the powered serial port AV numbers are ordered The serial ports can be configured using the Computer F10 Setup utility Un
32. re seated properly and secured in the board slots before shipping the computer 6 Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them Shipping Preparation 41 Index A access panel locking and unlocking 32 removal 5 replacement 6 audio connectors 2 B battery replacement 29 C cash drawer connector 3 computer operating guidelines 40 D DisplayPort 3 E electrostatic discharge preventing damage 39 expansion card installation 12 F front bezel removal 7 replacement 8 security 37 front panel components 2 H hard drive replacement 25 installation guidelines 4 installing 12V Powered USB expansion card 17 battery 29 expansion card 12 hard drive 25 memory 10 powered serial port expansion card 13 riser card 20 security locks 32 42 Index L locks cable lock 32 front bezel 37 HP Business PC Security Lock 33 padlock 32 M memory installation 10 specifications 10 N network activity light 2 network connector 3 network link light 2 P product ID location 3 PS 2 connectors 3 R rear panel components 3 removing access panel 5 battery 29 front bezel 7 hard drive 25 replacing access panel 6 battery 29 front bezel 8 hard drive 25 riser card 20 riser card configurations 12 replacing 20 S security cable lock 32 front bezel 37 HP Business PC Security Lock 33 padlock 32 seria
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