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HP R5500 User's Manual

1. Installation 24 Connecting the ERM to the UPS EY NOTE To install a second ERM plug the cable from the second ERM into the socket at the rear of the first ERM Up to two ERM units can be connected Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility power outlet When the UPS is plugged in it automatically enters Standby mode and begins charging the ERM batteries With the UPS in Standby mode allow the ERM batteries to charge for at least 24 hours before putting the UPS into service CAUTION To ensure maximum runtime be sure to configure the UPS Configuring the UPS on page 27 for the number of installed ERMs using the UPS front panel controls Installation 25 UPS operations In this section Te ER ER ER 26 TG EE atid etal E O A EE A E AN A 27 P 0 RR RE ER EE OE EET 28 Tee EEE EEE REE oreenmreentey ere tr 28 Verifying the EE EEE RR EEE 29 Povemo donnie RR ER EE ER RE 29 Modes of operation The UPS has four modes of operation e Standby mode on page 26 e Operate mode on page 26 e Configure mode on page 27 e Auto Bypass mode on page 27 Standby mode In Standby mode e No power is available at the UPS output receptacles e The UPS charges the batteries as necessary The UPS can be placed in Standby mode when the UPS is in Operate mode on page 26 To place the UPS in Standby mode press and hold the St
2. Technical support 49 Warranty information In this section Br MUA ETER ER 50 200 000 Computer Load Protection Guaronlen mucsusmsdnaeirmenemmesderisnineivi dte 50 FN NNN 50 Limited warranty To back up the wide range of features offered with the UPS a 3 year limited warranty is provided 250 000 Computer Load Protection Guarantee In addition to the limited warranty a 250 000 Computer Load Protection Guarantee provided by the original equipment manufacturer is offered IMPORTANT The 250 000 Computer Load Protection Guarantee is offered only in The United States and Canada The 250 000 Computer Load Protection Guarantee only applies if e The UPS is plugged into a suitably grounded and wired outlet using no extension cords adapters other ground wires or other electrical connections e The UPS installation complies with all applicable electrical and safety codes specified by the NEC e The UPS is used under normal operating conditions and users comply with all instructions and labels e The UPS is not damaged by accident other than a utility power transient misuse or abuse e The Guarantee applies only to the original end user and is non transferable e The Guarantee does not include reimbursement for or restoration of any data loss e The UPS is either connected directly to an enterprise class PDU which is then connected directly to a server workstation or personal computer or the UPS is
3. 12 Selecting aS EEE EE E ER EEE EE NE EE ST 12 Readying the d vr 12 Installing the mounting fe OE OE RER EE 13 Preparing the rails for integrated shipping saus amkarrnsnkdsbret ondt atseenienkanie 15 Installing the UPS ERR EE EE etre ti EEEN E fy nro ER ty meee 15 Removing the UPS battery bracket Luus4rasennssdtseneeesmeDauresdanalerimdanbdsdntemst 16 Installing the 20 REE EEE NE EE 17 Replacing the UPS battery bracket uuuuesaanpoqeesennukestbennssiealniuaniej neser 17 Attaching the UPS front bere scsxeesatie day uediciocelusiedayebedcsaes gdosvausadassannllaceetusheasadedldwstesasecesseadlewsenteceesss 18 Switching on the UPS battery circuit breaker uasessdusamaskemsmeneallrennmseaitemesmtev vad 18 Connecting the serial communications port cccsccceeeseeceseeceeeeeeneeeeceeeeecureecneeeceaeeeesueeecnseeseneeeenteeens 18 Connecting he REPO Jueavvsasvarelnk feer kaddu nialen 19 Connecting the ground bonding cable rnnrnrnnnrnnrnnnnrrnnnnnrnnnnrrnnnrrnnnnnrnnnnrsrnnrrrnnnrrnnnnrrrnnnrsnnersrnnnnenn 21 Connecting the UPS to utility power ccisssssaceescsiershessssdsonarsdarherassdesesensyarhebassdesbstisabansiacndesesbnbadassiass 21 Connecting devices to he UPS Luusaasa een E A EE A ERAR E 21 Connecting the UPS cord retention clips See 22 Charging the UPS esse 22 Starting power tothe vere 23 Insiallingthe ERM ER NERE ERE EOE EEEE EA SEARE E a E EEE EEE 23 Attaching the ERM front bezel sat assaivcniabicaheniaxeiviniancennaanetulial
4. 58 Index A alarm cannot be silenced 38 alarm conditions 38 alarms silencing 28 alarms troubleshooting 38 authorized reseller 49 Auto Bypass mode 27 42 backup time insufficient 41 batteries care and storage 34 batteries charging 22 25 batteries insufficient warning when low 40 batteries replacing 34 35 batteries runtime 45 batteries specifications 45 battery bracket 16 17 battery circuit breaker 18 battery condition 39 Battery Fault LED location 8 Battery Fault LED troubleshooting 38 battery replacement notice 55 battery warranty 50 bezel attaching 18 24 bezel removing 31 32 bracket battery 16 17 BSMI notice 55 buttons 6 7 bypass is out of range 39 C cables 54 Canadian notice 54 charging batteries 22 25 circuit breakers location 9 10 circuit breakers specifications 44 circuit breakers switching off 24 35 circuit breakers switching on 18 21 25 class A equipment 53 class B equipment 53 communications port connecting 18 component identification 6 7 8 9 10 configuration of system 27 Configure button location 7 Configure mode 27 Configure Mode On LED location 8 connecting devices to UPS 21 connectors 6 9 10 contacting HP 49 cord retention clip locations 9 cord retention clips connecting 22 D Declaration of Conformity 53 devices connecting 21 diagnostics 28 dimensions ERM 43 dimensions UPS 43 disposal battery 55 electrical require
5. Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Regulatory compliance notices 53 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice This p
6. UPS uses battery power by matching the UPS configuration with the utility voltage Refer to Configuring the UPS on page 27 Keep the area around the UPS clean and dust free If the environment is very dusty clean the outside of the UPS regularly with a vacuum cleaner e Maintain the ambient temperature at 25 C 77 F e If storing a UPS for an extended period recharge the batteries every 6 months CAUTION Because of the short shelf life of the batteries avoid storing a battery spare as a backup Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented a Connect the UPS to utility power b Allow the UPS to remain in Standby mode c Allow the UPS to charge the batteries for at least 24 hours d Update the battery recharge date label Maintenance 34 UPS battery replacement procedure This component is hot swappable and can be replaced without powering down the UPS 1 optional To replace the component with the UPS powered down refer to Powering down the UPS on page 29 CAUTION When hot swapping batteries the UPS is not protected in the event of a utility power failure unless at least one ERM is installed 2 Remove the UPS front bezel Removing the UPS front bezel on page 31 3 Remove the UPS battery bracket Removing the UPS battery bracket on page 16 4 Remove the UPS battery modules To replace the c
7. When selecting a site consider the following factors Elevated operating ambient temperature lf the equipment is installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment might be greater than room ambient temperature Install the equipment in an environment compatible with the operating temperature Environmental specifications on page 46 Reduced air flow ln the rack the rate of air flow required for safe operation of the equipment must not be compromised Circuit overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit such as the use of power strips Electrical requirements All models require a dedicated unshared branch circuit suitably rated for the specific UPS as stated in Input specifications UPS input specifications on page 43 Readying the equipment 1 Check the battery recharge date specified on the label that is affixed to the shipping carton Z IMPORTANT Do not use the battery if the recharge date has passed If
8. aeea SARSAR EEa 41 UPS does not provide the expected backup time rrrrarrrrnrrovvrrnrrrrvvrrnnrorvrrerrernnrerersnvrrnerervrsesrernnsesessnnnsnessenn Al FN 42 UPS frequently switches between utility and battery power rrrrrvorvrrareavvrnererrrrnrernerrrrereerernererrnnnsessennnsereenn 42 UPS is in Auto Bypass mode uren e eal 42 UPS iS nb 42 Utility power condition arasornrrerrovvrrnrnovnrnrrerrnnnrersennnrereernnneresennnreerenvnresrennnseressnnnssesennrresnensnsesessennssesennn 42 SD EMG EEE NN NN OE SN 43 UPS physical specifications rrrrrrsorvrvereovvrrrrrrerrnrerrernnrernererneresennnressennnrerrennrseresnnnsessennnsessennnsesessennrsesen nn 43 ERM physical specifications rrrmrrrorvrrrrrorrrrrrrrrrrrrrrrervrrerrennrererenvnrnerenvnresrenenseressnnassesennnsesnenensesessennrsessene 43 UPS input SPECIFICATIONS srren n eee E E eee 43 UPS output specifications rrrrrrrrrvvrrrrrrrvrrrrrrvavrrrernavnrrernavnrrerssnnnrnsnennnrerrennnreressnnnrnesenvnresrensvresessennnsessnnn 44 Power protection specifications ccccccccssscceecesecceccsseceeessneeeeesceseeeesceeeeesesseeeeessseeeesenseeeesesteeeeseeaaes 44 Volfage specifications RE NE KE RE ke 44 Output tolerance specifications cccccccccccsseccescesececesceeeeesceeeeeseeseseeeecsseeeeseeseseesesseseesecssueeeseneeeeees 45 Output feature specifications ccccccscssceceesssceceeseceeecessaeeeseseeecesseseeeeessseeesessseeecessuaeesesssaeeesenseeeees 45 B tt
9. include REPO circuitry power management software and various hardware options UPS front panel mm eien SSS Bote compares SSS a fundy SSCS Component identification 6 UPS front panel controls The front panel is shown with the bezel removed en pew Reon OS 1 On button Powers up the UPS Starting power to the load on page 23 z Standby button oa the UPS in Standby mode on page Test Alarm Reset button ows UPS alarms Silencing an audible alarm on page 28 e Tests the LEDs Testing the LEDs on page 28 Configure button Places the UPS in Configure mode on page 27 Component identification 7 UPS front panel LED indicators lem O LED description 76 to 100 load 51 to 75 load 2 ERMs 26 to 50 load 1 ERM 0 to 25 load 0 ERMs 9 fsewngra OOO SSS y SES For more information see LED and audible alarm troubleshooting on page 38 Component identification 8 UPS rear panel tem Description o REPO port Ground bonding screw Communications port option slot Load segment 1 circuit breaker controls the C19 and C13 receptacles but does not control the large output receptacle Load segment 1 two IEC 320 C19 receptacles two IEC 320 C13 receptacles and one large output receptacle Load segment 2 circuit breaker Load segment 2 two IEC 320 C19 receptacles and two IEC 320 C13 receptacles Battery circuit breaker C
10. page 29 b Remove one or more load devices to reduce the power requirements c Wait at least 5 seconds and restart the UPS d If the condition persists verify that the load devices are not defective Allow the UPS to cool a Power down the UPS Powering down the UPS on page 29 b Clear vents and remove any heat sources c Verify that the airflow around the UPS is not restricted Wait at least 5 minutes and restart the UPS If the condition persists contact an HP authorized service representative Input voltage is out of range Action 1 2 Check the input voltage and reconfigure the UPS Configuring the UPS on page 27 Contact a qualified electrician to verify that the utility power is suitable for the UPS Insufficient warning of low batteries Action 1 Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition 2 Allow the UPS batteries to charge for 48 hours 3 If the Battery Fault LED is red replace the batteries UPS battery replacement procedure on page 33 Internal UPS fault condition Action i 2 Power down the UPS Powering down the UPS on page 29 If the condition persists contact an HP authorized service representative Troubleshooting 40 Low battery shutdowns Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition Action 1 Verify that the power man
11. pressed and a REPO is detected battery start is inhibited and the UPS is not able to assume the load The electronics module fan spins and the General Alarm LED and an audible alarm are active as long as the On button is held To power down the entire network in the event of an emergency the REPO ports of multiple UPS units can be connected to a single switch ERM rear panel Item Deseription o 1 Circuit breaker 2 ERM input connector from another ERM output ERM output connector to the UPS or another ERM Component identification 10 Installation In this section BEE EE Eaa 1 m FA he IE praca urircsnicisnicsteestnndacsaeretendiiieiaaernasonetarnealeialadeukiniaiarens 11 EE RA 10 LER REE OE 13 Preparing brede ae st oe EG ev EEE EE EE 15 Fs REE EE RE EEE E 15 fee EE RR ETR ER 23 Precautions Save these instructions This document contains important safety instructions that should be followed during installation operation and maintenance of the UPS and batteries Z WARNING A risk of personal injury from electric shock and hazardous energy levels exists The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures precautions and hazards associated with AC power products This symbol indicates that the UPS exceeds the recommended weight for one individual to handle safely 68 k WARNING To
12. printers into the UPS output receptacles The instantaneous current drawn by this type of printer can overload the UPS Before connecting devices e Verify that the UPS will not overload by checking that the ratings of the devices do not exceed the UPS capacity e Evenly distribute connected devices to both circuit breakers See UPS output specifications on page 44 for the maximum current rating for each receptacle After verifying that the UPS will not overload 1 Turn on the circuit breakers for load segments 1 and 2 Ef NOTE The circuit breaker for load segment 1 protects the C19 and C13 outlets but not the large output receptacle Installation 21 2 Connect the device power cords to the appropriate output receptacles on the rear panel of the UPS To provide additional receptacles e Plug a PDU or other device into the high current large output receptacle The large output receptacle is part of load segment 1 and can be turned off and on using power management software on page 30 e Plug an extension bar into any IEC 320 C19 receptacle to yield eight additional IEC 320 C13 receptacles Connecting the UPS cord retention clips Charging the UPS batteries With the UPS in Standby mode allow the batteries to charge before putting the UPS into service 2 IMPORTANT Charge the batteries for at least 24 hours before supplying backup power to devices The batteries charge to Installation 22 e 80 percent of
13. reduce the risk of personal injury or damage to the equipment g P jury g quip 150 Ib observe local occupational health and safety requirements and guidelines for manual material handling This symbol indicates that the ERM exceeds the recommended weight for one individual to handle safely 75 k WARNING To reduce the risk of personal injury or damage to the equipment g P jury g quip 167 Ib observe local occupational health and safety requirements and guidelines for manual material handling WARNING To prevent personal injury from earth conductor leakage current e Do not operate the UPS while disconnected from the utility power source e Disconnect load devices before disconnecting the UPS from the utility power source Preparing to install the hardware Before installing the hardware 1 Be sure the necessary tools and materials on page 12 are available 2 Select an installation site Selecting a site on page 12 3 Prepare the equipment Readying the equipment on page 12 for installation in the rack Installation 11 Tools and materials The following tools are required for installation Phillips screwdriver 10 mm hex nut driver The following items are supplied with the rack Screws Hex nuts Cage nuts Cage nut fitting tool Selecting a site WARNING To prevent fire or electric shock install the unit in a temperature and humidity controlled indoor environment free of conductive contaminants
14. 3 receptacle on the extension bar is 10 A The total maximum current for the extension bar is 12 A 1 1 R5500 XR INTL Power protection specifications UPS model VA Nominal power Nominal voltage rating W setting R5500 XR NA JPN 5000 4500 200 208 220 230 240 R5500 XR INTL 6000 220 230 240 Voltage specifications Configuration setting VAC Available nominal output voltage VAC 200 208 220 220 230 230 240 240 Specifications 44 Output tolerance specifications Utility power nominal 10 to 6 of nominal output voltage rating range within the guidelines of the Computer Business Equipment Manufacturers Association Battery power 5 of nominal output voltage rating Output feature specifications Cr gt gt 94 nominal input voltage Sine wave 5 THD with typical PFC load Noise filtering MOVs and line filter for normal and common mode use Battery specifications Fame isete Each model contains maintenance free sealed valve regulated lead acid batteries with an 8 year minimum float service life at 25 C 77 F ta battery modules have a battery string voltage of 240 TT charge takes no more than 48 hours Approximately 3 hours to 80 percent capacity at default nominal utility voltage and no load Battery runtime for NA JPN model Load W percent Estimated battery Runtime with one ERM Runtime with two ERMs a ae gg mo a Specifications 45 Load W perce
15. EEE RERED a ESSE EREN 32 Fre eplan eaaa A 33 Se eo SEERE EEE ERE EE 34 Te ME RR REE 35 Ne A A AN A A EAA A E N E E A EN A A AE 36 Updating me MEL REE EE 37 Removing the UPS front bezel Maintenance 31 Removing the ERM front bezel Replacing the UPS electronics module This component is hot swappable and can be replaced without powering down the UPS 1 optional To replace the component with the UPS powered down refer to Powering down the UPS on page 29 Disconnect the communications cable from the option card Remove the option card Replacing the UPS option card on page 33 Remove the UPS front bezel Removing the UPS front bezel on page 31 7e PY Remove the screw securing the electronics module and slide the module out 6 Replace the electronics module Be sure the electronics module is firmly seated in the connector Maintenance 32 7 Replace the screw 8 Replace the option card 9 Reconnect the external cable to the card 10 Verify that the UPS is configured to the proper voltage and number of attached ERMs See Configuring the UPS on page 27 11 Replace the front bezel Replacing the UPS option card This component is hot swappable and can be replaced without powering down the UPS 1 optional To replace the component with the UPS powered down refer to Powering down the UPS on page 29 2 Disconnect the communications cable from the option card 3 Remove the two s
16. HP UPS R5500 User Guide hp June 2006 Third Edition LCA Part Number 351643 003 invent O Copyright 2003 2006 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein June 2006 Third Edition Part Number 351643 003 Audience assumptions This guide is for the person who operates configures maintains and troubleshoots UPSs HP assumes you are qualified in the servicing of high voltage equipment and trained in recognizing hazards in products with hazardous energy levels Contents KE Ge RENERE SN NER 6 UPS RODOOCOVEMVIEW see armeer Gear 6 WPS front panelusa24244a skade 6 UPS front panel Controls rrarrrrrrnavvrrnrnarvrnrnnnavnnrerrannvreressnvrrnerennnresrsnannesessavnrsersennrnenssnnnsessennrsersennnssssssnnn 7 UPS front panel LED indicators erorrrrrrrrvavrrnnrorvrrenrersrrrrersennrsersennrnsesnanrnsessennrsersennrnensnannnsessevnrsersennrsssssennn 8 UPS rear oc a Mere NE 9 REPO DON EEE EE Ne 9 EMP 10 fee RRET RR RR NE 11 Frecaulobnsassrs R E E E e E E EE E E E R 11 Preparing to install here ASS 11 Tools and materials anann ae eos laser E EE E EE
17. LED is red replace the batteries UPS battery replacement procedure on page 35 4 During extended power outages save your work power down the load devices and then power down the UPS Powering down the UPS on page 29 to conserve battery power Troubleshooting 41 UPS does not start Action 1 Be sure that the power cord is plugged in to a utility power receptacle 2 Check the power source at the utility power receptacle UPS frequently switches between utility and battery power Action 1 Check the input voltage and reconfigure the UPS Configuring the UPS on page 27 2 Contact a qualified electrician to verify that the utility power is suitable for the UPS UPS is in Auto Bypass mode Action 1 If power management software is being used check the log files to obtain specific error information to help identify the problem For more information about the causes of a general fault condition see the HP Power Manager user guide available for download from the HP website http www hp com go rackandpower 2 Verify that no blockage of airflow to the front bezel and rear panel exists If the LED does not turn off replace the electronics module Replacing the UPS electronics module on page 32 UPS is on battery Action Save files and shut down connected equipment Utility power condition The utility input voltage is outside the operating range Action 1 Check the input voltage and reconfigure th
18. aaaeuacaesdevin ta EStES SrtA Astr Entr ESEE aa acaoentice 24 Switching off the ERM circuit breaker s sss nsssnssiissessseerseersstisstrstetrstrstrsttisttttsttrstrst tins stnnstnn streset 24 Connecting the ERM to the UPS ccsestay sa cinssas ta doisaacaansaseeijonsviataceiamesscerdiv wunshea tase teisdateianadasosevlatenianes 25 Switching on the ERM circuit breaker vusnnsssnnassesaknsmnemnosdeuarrdaneimeevganvedtendese 25 Charging the ERM botteries aj cic coy SeSeuacituec sanggadannsuveaatens gi toa tiacessagudiger sas lcheestsidSptaadedd utisen 25 VE EEE 26 Modes of OPEL GHON wsess sc002ess0 cide ssedecancatecodgdsiseeddennceduedseeededondecddavteteacesbns dedeesdecesudranddeesteildieteratagetseneecadess 26 Standby mode neu ee R EERO EREE 26 Operate Modet duain eee iee ae end a eE E ea aa E e aiem 26 Configure Mode EEE ENE NE ENE 27 Auto Bypass mode ccccccccesssceccsssececessneeecceseseeeecssaeeeeceaeeeeeeseseeeeseaeeeeecaseeeesesseceeesenseeeeecseeeeeseaas 27 Contig ring the 4v4vvvvjvr4v4vevrvvvvsrri ek ed 27 KES 40 EEE E A E E NN NE 28 Seg AE Se 28 Verifying the REPO port ors 29 Powering down the Puente 29 Paner RE 30 Contents 3 Power management software ccccceseceeesseceesceeeeseeceeeecaeeceseeeesueeeceseeesaeeeceeeensaeeeeeeceieeeentaeeseteeeteeeeeaaees 30 ER 31 Removing the UPS front bezel Luaasssepaneksepnantdanermntsigendkked suter 31 Removing the ERM front bezel Lune sranlensmelenranndbumsmkielesnnnsdnsdnJise
19. agement software is not delaying the shutdown of attached servers when the UPS is in a low battery condition 2 Allow the UPS batteries to charge for 48 hours 3 If the Battery Fault LED is red replace the batteries UPS battery replacement procedure on page 35 Overload condition All the load LEDs are illuminated Action 1 Power down the UPS Powering down the UPS on page 29 2 Remove one or more load devices to reduce the power requirements 3 Wait at least 5 seconds and restart the UPS 4 If the condition persists verify that the load devices are not defective REPO condition Action e If the remote switch is closed then open the switch to enable power to the output receptacles e If the condition occurred while reconnecting a disconnected REPO port then verify the polarity of the REPO connector pins For more information about REPO ports see Connecting the REPO port on page 19 Site wiring condition Action Contact a qualified electrician to be sure that e The utility power receptacle is grounded e There is a ground wire in the UPS power cord e The line and neutral wires are not reversed in the wall outlet UPS does not provide the expected backup time Action 1 If the Overload LED UPS front panel controls on page 7 is illuminated remove one or more load devices to reduce the power requirements 2 Allow the UPS batteries to charge for 48 hours 3 If the Battery Fault
20. andby button until the audible alarm sounds and the Utility LED flashes Power to the load ceases Z IMPORTANT While in Standby mode the UPS maintains the charge on the batteries but no power is available at the output receptacles The UPS remains in Standby mode until an alternate mode is selected or until utility power is removed For the location of buttons see UPS front panel controls on page 7 For the location of LEDs see UPS front panel LED indicators on page 8 Operate mode In Operate mode e Power is available at the UPS receptacles e The UPS charges the batteries as necessary The UPS can be placed in Operate mode if either of the following conditions apply e The UPS is powered up and in Standby mode on page 26 e The UPS is powered down and no utility power is available UPS operations 26 To place the UPS in Operate mode press the On button The Utility LED turns solid green indicating that power is available at the UPS output receptacles The UPS acknowledges compliance with a short beep EY Nore e If the UPS is using battery power no utility power is present and the Utility LED is red press and hold the On button until the audible alarm sounds e If the UPS is off no LEDs are illuminated press the On button to start the UPS on battery power For the location of buttons see UPS front panel controls on page 7 For the location of LEDs see UPS front panel LED indicators on page 8 C
21. becomes disconnected and is reconnected with reversed polarity a REPO is initiated To avoid REPO port disconnect e Minimize wire strain while connecting the REPO port e Avoid allowing the wires to hang in the rear of the UPS e Use tie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS For more information about the REPO port see REPO port on page 9 For information about verifying the REPO connection see Verifying the REPO port connection on page 29 Installation 20 Connecting the ground bonding cable The ground bonding screw is provided as an attachment point for conductors Use a ground bonding cable if the rack contains any conductors for the purpose of functional grounding or bonding of ungrounded metal parts The ground bonding cable is not included Connecting the UPS to utility power Z WARNING To prevent injury from electric shock or damage to the equipment e Plug the input line cord into a grounded earthed electrical outlet that is installed near the equipment and is easily accessible e Do not disable the grounding plug on the input line cord The grounding plug is an important safety feature e Do not use extension cords Connect the UPS to a grounded utility power outlet When the UPS is plugged in it automatically enters Standby mode and begins charging the batteries Connecting devices to the UPS CAUTION Do not plug laser
22. cations 46 utility power condition 42 REPO port verifying connection 29 utility power connecting 21 required information 49 required tools 12 V runtime specifications 45 P voltage specifications 44 S safety considerations 11 34 selecting a site 12 series number 52 shipping the UPS 15 site requirements 12 site wiring condition 41 Site Wiring Fault LED location 8 Site Wiring Fault LED troubleshooting 38 software 30 spare part numbers 47 spares 47 specifications 43 Standby button location 7 Standby mode 26 static electricity 57 storing batteries 34 support 49 supported hardware 48 supported software 30 system configuration settings 27 W warranties 50 weight battery 17 34 weight ERM 43 weight UPS 43 T Taiwan battery recycling notice 56 technical support 49 telephone numbers 49 temperature ranges environmental 46 Test Alarm Reset button location 7 testing LEDs 28 tools 12 troubleshooting 38 U unpacking the components 12 updating the firmware 37 UPS does not start 42 UPS firmware updating 37 UPS is on battery 42 UPS operations 26 UPS installing 11 15 Index 61
23. connected directly to a server workstation or personal computer Pre Failure Battery Warranty The Pre Failure Battery Warranty standard on all UPS units extends the advantage of a 3 year limited warranty by applying it to the battery before it actually fails The Pre Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power management software The battery warranty coverage is 3 years for parts The warranty for the first year of ownership includes parts and labor If battery spares are not available for a particular UPS model the entire UPS including its battery is replaced A Pre Failure Battery warning is given 30 days before a battery failure The warning is indicated in one or both of the following ways e An LED showing the battery is low Warranty information 50 Notification from power management software Warranty information 51 Regulatory compliance notices In this section Regulatory compliance Identification MEM DOs tisciciseisssenndvenicceisaudisanntdiontsseienbariad nine O aaa 52 Federal Communications Commission PONCE uauasrdnskenensmeemnterkeekcranetedkeiektidae 52 Declaration of conformity for products marked with the FCC logo United States only rrrrrrrvrrrnrrrrrrrrrrnrnnnn 53 Mea NIG RER EE EE NE RET aun 54 I RE REE ER EE NE EE ain wren tte E 54 Ge AT Eg RE EE 54 pet Union regulatory NES seca sstiseeciiincet
24. crews securing the option card and slide the card out Maintenance 33 To replace the component reverse the removal procedure EY NOTE Replacing the option card might require power management software to be restarted or reconfigured Replacing the batteries To replace the batteries 1 Read and observe the requirements in Important battery safety information on page 34 and Battery care and storage guidelines on page 34 2 Follow the instructions in UPS battery replacement procedure on page 35 Important battery safety information WARNING The unit contains sealed lead acid battery modules To prevent fire or chemical burns e Do not attempt to recharge batteries after removal from the unit Do not disassemble crush or puncture the batteries Do not short the external contacts of the batteries Do not immerse the batteries in water Do not expose to temperatures higher than 60 C 140 F Remove watches rings or other metal objects Use tools with insulated handles WARNING To prevent personal injury from hazardous energy e Do not place tools or metal parts on top of batteries WARNING To prevent personal injury prepare the area and observe all materials handling procedures when transporting a battery module Battery modules weigh 20 kg 44 Ib EY NOTE Replace all battery modules at the same time Battery care and storage guidelines e Minimize the amount of time the
25. d When setting voltage configuration parameters selecting an On value for any one parameter automatically sets the other possibilities to Off 4 To enable the Wiring Fault parameter press the On button to advance the cursor to the Utility LED then press the Standby button The LED illuminates solid green This parameter is disabled by default and should only be enabled for line to neutral connections Enabling this feature for line to line power sources causes a false alarm 5 To configure the UPS for the number of connected ERMs press the On button to advance the cursor to the load LED associated with the number of ERMs attached to the UPS 6 Press the Standby button to select the appropriate ERM configuration The associated LED illuminates solid green 7 To save the configuration settings and exit Configure mode press the Test Alarm Reset button E NOTE Configure mode times out after 2 minutes If the Test Alarm Reset button has not been pressed any new selections are not saved Testing the LEDs To test the LEDs press and hold the Test Alarm Reset button for 3 seconds Silencing an audible alarm To silence an alarm press the Test Alarm Reset button UPS front panel controls on page 7 2 IMPORTANT UPS operations 28 e Although the audible alarm silences the condition that caused the alarm to sound may still exist e Ifa utility power failure caused the alarm the Utility LED or the General Alarm LED illuminates r
26. e UPS Configuring the UPS on page 27 2 Contact a qualified electrician to verify that the utility power is suitable for the UPS Troubleshooting 42 Specifications In this section Hr Eee EE ER EE 43 En Eee EE ni A A EA 43 NNN 43 Me EE RE ERE EE NE veer Mere er 44 EEE PE RE EEE eden EEE KNE TE 45 de GE RR 45 eda ronime tor ERE ranilma pheno east eter ce Eai 45 Fy rer es Eg ee RR RE EE 46 mn ee RE NE EE EE ER RE TE 46 UPS physical specifications 66 04 cm 26 m se ka 150 ERM physical specifications UPS input specifications NOTE An asterisk indicates the default setting UPS model Utility voltage Available settings utility Dedicated frequency Hz voltage VAC branch circuit rating A R5500 XR 50 60 200 208 220 230 30 Nondetachable power NA JPN 240 cord with NEMA L6 30 plug Specifications 43 UPS model Utility voltage Available settings utility Dedicated frequency Hz voltage VAC branch circuit rating A R5500 XR INTL 50 60 200 208 220 230 Nondetachable power 240 cord with 32 A IEC 309 plug UPS output specifications UPS model Load Circuit Ess segment breaker O eres oreren teser eea 2 7 ro 2 x IEC 320 C13 10 A per receptacle pp emo oAmmmpee pp ressorsan VetollUspovereng ee pp emo oase 1 NOTE The circuit breakers protect the C19 and C13 outlets 2 NOTE If an extension bar is connected to a C19 receptacle the maximum current for each C1
27. ed the alarm silences after power is restored For information about audible alarm conditions see LED and audible alarm troubleshooting on page 38 Verifying the REPO port connection Ef NOTE While testing operate connected equipment in a safe test mode so the effects do not disrupt critical operations After connecting the REPO port on page 19 1 Initiate a REPO by closing the REPO contact The General Alarm LED and Utility LED UPS front panel LED indicators on page 8 flash CAUTION If the polarity is reversed while connecting the REPO port the UPS powers up normally 2 Verify proper connection of the REPO port a Power up the UPS Starting power to the load on page 23 b Disconnect the REPO port c Reconnect the REPO port If the polarity is correct the REPO connectors can be disconnected and then reconnected without initiating a REPO d Verify that the UPS remains in Operate mode on page 26 e Ifa REPO is initiated the polarity is reversed Check and correct the connections Powering down the UPS Shut down all load devices 2 Press the Standby button to take the UPS out of Operate mode Power to the load receptacles ceases 3 Disconnect the UPS from utility power Wait at least 60 seconds for the UPS internal circuitry to discharge UPS operations 29 Power management In this section ES ELSE LEE senon a a 30 Power management software HP Power Manager software ensures maxi
28. eireraciimoaaieneeiisebshinrcamned wana n anian e ie eeina 54 Disposal of waste equipment by users in private households in the European Union ccccceceeeereeeteeeneeeesees 55 Fer ge RE NE RT NE NE aren mareret rere rte Meer er 55 JE RER EEE Gann 99 Veda ea RR onainaaurenenatanalaiaee 55 Tawan batery Fo RS POl CEs nia EEEE OE EET RRE 56 Powercon Eee po 56 Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or com
29. el is set to 220 VAC 230 Nom Battery Fault Nominal utility voltage level is set to 230 red VAC factory default for 326529 B31 240 Nom Site Wiring Fault Nominal utility voltage level is set to 240 red VAC UPS operations 27 Available settings Associated LED Explanation when LED is illuminated Wiring Fault Setting Wiring Fault Utility green Audible alarm sounds when ground is missing or line and neutral connections are reversed ERM Setting O ERMs 0 to 25 load UPS is configured for no attached ERMs green factory default 1 ERM 26 to 50 UPS is configured for 1 attached ERM load green 2 ERMs 51 to 75 UPS is configured for 2 attached ERMs load green To change the UPS configuration parameters 1 Place the UPS in Configure mode on page 27 The LEDs associated with the currently configured parameters illuminate A flashing green cursor indicates where you are in the configuration process as you scroll through the available settings 2 To change the nominal voltage press the On button to advance the cursor to the LED associated with the appropriate nominal voltage parameter The selected voltage configuration LED flashes 3 Press the Standby button to select the nominal voltage configuration The LED associated with the old input voltage parameter turns off and the LED associated with the new input voltage parameter illuminates solid green EY NOTE Only one nominal utility voltage can be configure
30. es rack 1 Remove the hex nuts flat washers and lock washers from the mounting rail 2 Install the rail reinforcement plates and tighten using the hex nuts with captive washers included in the kit instead of the nuts included with the rail 3 Install the rear mounting brackets using hex nuts Wait until the unit is installed and the brackets are adjusted before tightening the nuts Installing the UPS Before installing the UPS review and observe all warnings in Precautions on page 1 WARNING Uneven mechanical loading in the rack may cause a hazardous condition Installation 15 CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the mounting rails Installing the mounting rails on page 13 2 With one person on each side of the carton lift the chassis and lower it to the floor in front of the rack 3 Install the mounting ears on the chassis using the screws provided With one person on each side lift the chassis to rail level and slide the chassis on the mounting rails 5 Attach the chassis to the rack using the supplied screws 6 If using the rear mounting brackets be sure that the bracket tabs are fully inserted into the rear panel cutouts then tighten the brackets Removing the UPS battery bracket Installation 16 In
31. gments location 9 load segments specifications 44 low battery shutdowns 41 low battery warning insufficient 40 41 M maintenance 31 modes of operation 26 modifications FCC notice 54 mounting rails 13 N nominal voltage configuring 27 O On Battery LED location 8 On Battery LED troubleshooting 38 On button location 7 Operate mode 26 operations UPS 26 option card replacing 33 optional items 48 ordering spares 47 output feature specifications 45 output specifications 44 output tolerance specifications 45 overload condition 41 Overload LED location 8 Overload LED troubleshooting 38 overview HP Power Manager 30 overview power management software 30 overview REPO port 9 overview UPS 6 P phone numbers 49 physical specifications 43 power cord 56 power management 30 power protection specifications 44 powering down 29 powering up 23 preparation procedures 11 problem diagnosis 38 R rails installing 13 rear panel connectors 9 10 receptacles illustrated 9 regulatory compliance identification numbers 52 regulatory compliance notices 52 54 55 replacing the batteries 34 35 replacing the electronics module 32 replacing the ERM 36 replacing the option card 33 replacing the UPS 35 REPO condition 41 Index 60 REPO port connecting 19 UPS replacing 35 REPO port location 9 Utility LED location 8 REPO port overview 9 Utility LED troubleshooting 38 REPO port specifi
32. grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin e Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools e Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 57 Acronyms and abbreviations ERM extended runtime module LED lightemitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association PDU power distribution unit PFG power factor corrected REPO remote emergency power off UPS uninterruptible power system Acronyms and abbreviations
33. ion 1 Install the battery module If the battery module is already installed remove and reinsert the module 2 Allow the UPS batteries to charge for 48 hours 3 If the LED does not turn off replace the batteries UPS battery replacement procedure on page 35 4 If the condition persists contact an HP authorized service representative Bypass is out of range The input voltage is not within 12 percent of nominal voltage The UPS is receiving utility power that might be unstable or in brownout conditions The UPS continues to supply power to the connected equipment If conditions worsen the UPS might switch to battery power Action 1 Check the input voltage and reconfigure the UPS Configuring the UPS on page 27 2 Contact a qualified electrician to verity that the utility power is suitable for the UPS Troubleshooting 39 General alarm condition Action 1 If power management software is being used check the log files to obtain specific error information to help identify the problem For more information about the causes of a general alarm condition see the HP Power Manager user guide available for download from the HP website http www hp com go rackandpower Check the batteries a Allow the UPS batteries to charge for 48 hours b If the Battery Fault LED is red replace the batteries UPS battery replacement procedure on page 35 Reduce the load a Power down the UPS Powering down the UPS on
34. lery spetihcations i sciccssntecelesacccnsasedigelshsBeecCetedddoastsdadeanseegadyiseslenss ed A I OE aina E eaaeo a E a A sods 45 Battery runtime for NA JPN model rrrrrrvrrrrervorvrrnrervrrerrenerrnservernrserenvnresrensnresessernrsersernsessenensesessensrsessene 45 Battery runtime for INTL model rrarvrrrrronvrrrrervrvrrenrervnrerrenennereserrnreesenvnresrenenresessnvnssesensnsesrensnnssessensssessene 45 Environmental sp cifications sc cas sceecessenseaessiozecdeseedegnessedueadonsvceagsa A NEEE ES OERE EEE E ESEE a den 46 REPO port specifications rrrrrrrrrrorrrrnrrorvrrrrrsvrnrnsrevnnrerrernnreressnvnrnesenvnresrsnansesessnnnrnesennnressensvsesessnnrsessnnn 46 aere EE EE S T 47 GL EEE RE RE EE OE EE E iS 47 WPS Spare o1 aS 47 Hardware Options ccccccssceccssssceeccseceeecceeeeccesneeeeeeseeeeeesesseeeeseseeecesaeeesecsseesecseeeeeesceeeeescneeeeseeegeee eas 48 ET tee B ol 2 EE EN er ererr errr arene reer errs 49 Contents 4 Before you Contact HP r rnnnnanavnrrnrnavvrrernavvrnersssnrnressennnreresnnvreressnvnsnesennnresrennnreressnvnsnesennnressensvsesessavnrsessnnn 49 HP contact information rarervrrrrravvrrerravvrrrrrrrrrorernavnrrernarvrnennssnnnrnssennnresnennnreressnnnsessennnsesesnnvresessevnrsessnnn 49 Po FN sanne ske 50 Limited warranty sesepi ae eaen er Ena a EE O RS Eea EER ANSE EE E ERESSE A 50 250 000 Computer Load Protection Guarantee rmrrrrrrravsrrrrervavrrrrrorvrrnrrersvrerersevnrnersern
35. ments 12 electronics module replacing 32 electrostatic discharge 57 environmental specifications 46 ERM circuit breaker turning off 24 ERM circuit breaker turning on 25 ERM configuring 27 ERM connecting 25 ERM identifying components 10 ERM installing 23 ERM replacing 36 European Union notice 54 F FCC rating label 52 Federal Communications Commission FCC notice 52 53 54 firmware updating 37 frequent switching between battery and utility power 42 front panel buttons 7 front panel components 6 7 Index 59 front panel LEDs 8 G general alarm condition 40 General Alarm LED location 8 General Alarm LED troubleshooting 38 ground bonding cable connecting 21 grounding methods 57 H hardware options 48 hardware preparing to install 11 high current output receptacle connecting 21 high current output receptacle location 9 high current output receptacle specifications 44 HP Power Manager 30 HP Technical Support 49 identification number 52 input specifications 43 input voltage is out of range 40 installation instructions 11 installing the batteries 17 installing the ERM 23 installing the rails 13 installing the UPS 15 insufficient low battery warning 40 internal UPS fault condition 40 J Japanese notice 55 L LEDs testing 28 LEDs troubleshooting 38 LEDs unit identification UID 8 limited warranty 50 load protection guarantee 50 load segments controlling 30 load se
36. mercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Regulatory compliance notices 52 Class equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Pa
37. mum power reliability of computer systems through comprehensive control of UPSs The easy to use browser interface enables novice users to configure and manage power protection settings To download the latest version of HP Power Manager software see the HP website http www hp com go rackandpower EY NOTE To install and configure the software see the software user guide The software user guide is available for download from the HP website http www hp com go rackandpower HP Power Manager Does not require complex management systems which simplifies deployment configuration and management of UPS protected environments Manages a graceful shutdown of attached devices during utility power failures Prioritizes the timing of attached load device shutdowns Shuts down and reboots any UPS and attached load devices based on a user specified schedule Customizes alert generation with modifiable dialog boxes command execution and email and broadcast messages Monitors the status of the UPS and reports alarms Displays a power log for analysis Manages independent UPS load segments to provide separate power control of attached load devices Delays reboot by load segment after a power outage to sequence the startup of system components Power management 30 Maintenance In this section ee Ed EE asa beipaieianianchinadiiaieanaien 31 oe NE E A A EE alee A E ens E N AEA 32 Replacing Ihe UFS fks mod wlrsse aineseos a ee EDE
38. n authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal ATE A es EII Power cord statement for Japan RZ FIRES ni YRS RK amp SfEV TE v BIAS h E K td HHO LAT VIER HE A Regulatory compliance notices 56 Electrostatic discharge In this section Prevening eG I RR renames aia iiniiners 57 Grounding methods to prevent electrostatic discharge ccccsccccsseceeeseeeeseeeeeeeeeceseecnesaeecesesensaaeeneaeeeenaaes 57 Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly
39. n 32 Replacing the UPS electronics nodulb unuuumnuneidunidunadsn vrede ein 32 Replacing the UPS s enedduungumssrgemiugnkddmvm nebmvkvneksviekni dusin 33 Replacing gt EEE EN He SAREE ES ERT HA ESA EEEE 34 Important battery safety information rrrarnavvrnrronavrrrernavvrrernavvrnenrarnrnrrsrevnnrerrennnrersennrnerssennnsessennnsen 34 Battery care and storage guidelines soiicsz5 cid cece sncacuacnriieesossecevaeermemconsaes eenaansmanne se easoenenene a 34 UPS battery replacement procedure cccccccccessscecessneeeccsseeeeeceseneeeccssueeesessaeeeecsseaeeeeesaeeesesaseeeenseaes 35 KE lese te Ws REE EE EEE EE EEE AEN AA 35 Fog 36 Updating the UPS EE OE NE NE NE AT EnEn nna 37 EE RER RR RE RR EE 38 LED and audible alarm troubleshooting vasvsasaggasdasesoaeGeleGd adr 38 Battery condilion seisen ae aa R she EN E E E E E O aR 39 Bypass is OUt of TANJE aS 39 General alarm eondifion area REA E shi EENE E E E 40 Input voltage is out of range EE SEES EEES SNESN EEAS EEES EEES SNES ESEESE EESE EnEn nna 40 Insufficient warning of low batteries s cutasctaviniaseneiahiianaaian tist ttnt abre easier 40 Internal UPS fault condition annens semsdessendnnsersaeninemmnnkiemtduntjum Jenssen 40 Low battery shutdowns mrrrorvrrervorvrrervorernrrerrrrnrersernnrerserenneresernnressennnsersernnseressnvnssesensnsesrenensssesensssesennn 41 Overload conditio s nsss aeee Eeee E send E RE EAEE eens E anea eiei 41 REPO condition RE EE REE EEE EE eaa iia 41 ee ek
40. nt Estimated battery Runtime with one ERM Runtime with two ERMs runtime minutes minutes minutes Environmental specifications Feature Specification i O Operating temperature 10 C to 40 C 50 F to 104 F UL tested at 25 C 77 F Nonoperating 25 C to 55 C 13 F to 131 F temperature Relative humidity 20 to 80 noncondensing Operating altitude Up to 2 000 m 6 600 ft above sea level Nonoperating altitude 15 000 m 49 212 ft above sea level Audible noise Less than 45 dBA normal operation Less than 50 dBA on battery power REPO port specifications The REPO port meets the requirements of NFPA Articles 645 10 and 645 11 for a Disconnecting Means Specifications 46 Spares In this section ET ER ER 47 VEE EN ANE 47 NNN 48 Ordering spares To order a spare visit the HP website http h61003 wwwd hp com To replace parts under warranty contact an HP authorized service representative UPS spare parts list Descipion Spore pr noi X slot serial card 419180 001 Electronics module INTL 407418 B31 UPS ERM mounting hardware 407420 001 Front bezel UPS em Spares 47 mm becipien pare pan number E fe e ed retin dp for Couer onp 20450500 B fcomptrinroce cae arrazon 2 Esterson bars ond movning hardware 419505001 23 not shown Hardware options For information on the supported hardware options see the HP website http www h
41. omponent reverse the removal procedure 2 IMPORTANT Charge the batteries for at least 24 hours before supplying backup power to devices The batteries charge to 80 percent of their capacity within 3 hours 100 percent of their capacity within 48 hours Replacing the UPS To remove the UPS 1 Power down all attached load devices 2 Power down the UPS Powering down the UPS on page 29 3 Switch the circuit breaker for any attached ERMs to the Off down position Maintenance 35 4 10 11 12 13 14 15 16 Switch the battery circuit breaker for the UPS to the Off down position Unplug the UPS power cord Disconnect the communications cable from the option card Disconnect the ground bonding cable Disconnect the REPO port Unplug the load devices Unplug all connected extension bars and PDUs Unplug the ERM connected to the UPS Remove the UPS front bezel Removing the UPS front bezel on page 31 Remove the UPS battery bracket Removing the UPS battery bracket on page 16 Remove the UPS battery modules Remove the screws securing the UPS to the rack Remove the UPS from the rack To replace the component reverse the removal procedure Replacing the ERM To remove the ERM 1 2 3 4 5 6 Switch the circuit breaker for any attached ERMs to the Off down position Unplug the ERM from the back of the UPS Unplug the ERM from a second connected ERM Remove
42. onfigure mode In Configure mode e Power is available at the UPS receptacles e The UPS charges the batteries as necessary e The UPS configuration can be updated The UPS can be placed in Configure mode while in Operate mode on page 26 or Standby mode on page 26 To place the UPS in Configure mode 1 Remove the front bezel Removing the UPS front bezel on page 31 2 Press and hold the Configure button until the front panel LEDs flash in unison and the Configure Mode On LED illuminates solid green For the location of buttons see UPS front panel controls on page 7 For the location of LEDs see UPS front panel LED indicators on page 8 Auto Bypass mode The UPS automatically enters Auto Bypass mode when either of the following conditions occurs e The power from the UPS reaches a percentage greater than 110 percent for more than 10 cycles or between 103 percent and 110 percent for more than 2 minutes e The UPS electronics module fails or is removed Contiguring the UPS In Configure mode the LED front panel display changes function to enable modification of the UPS parameters Each LED is associated with a different parameter Available settings Associated LED Explanation when LED is illuminated Nominal Voltage 200 208 Nom General Alarm Nominal utility voltage level is set to Setting red 200 208 VAC factory default tor 326529 D71 220 Nom On Battery red Nominal utility voltage lev
43. ord retention clip attachment locations ERM connector Large output NEMA L6 30R receptacle NA JPN or IEC 309 32A receptacle INTL associated with load segment Input power line cord with NEMA L6 30 plug NA JPN or IEC 309 32A plug INTL REPO port The UPS includes an isolated REPO port When properly wired the REPO feature enables the power at the UPS output receptacles to be switched off from a remote location To use this feature the REPO port must be connected to a remote normally open switch not supplied The REPO switch is used in conjunction with a main disconnect device that removes the AC source from the input of the UPS When the switch is closed e The REPO feature immediately powers down protected devices and does not utilize the orderly shutdown procedure initiated by power management software Component identification 9 e The REPO feature shuts down UPS units operating under either utility or battery power Ef NOTE If the UPS was operating on battery power when the remote switch was closed no power is available to the load devices until utility power is restored and the UPS has been manually powered up To restore power to the load devices after the REPO feature is activated press the On button after the AC source is reconnected to the UPS Z IMPORTANT Pressing and holding the On button without utility present normally initiates a battery start and the UPS assumes the load However if the On button is
44. p com go rackandpower Spares 48 Technical support In this section Beiro gr soniadel HP RR EE 49 HP contact information Before you contact HP Be sure to have the following information available before you call HP e Technical support registration number if applicable e Product serial number e Product model name and number e Applicable error messages e Add on boards or hardware e Third party hardware or software e Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller e In the United States see the HP US service locator webpage http www hp com service locator e In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wweontact html For HP technical support e In the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone e Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored e If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com e In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html
45. rm mode on page 26 On 1 beep UPS is in Auto Bypass every 5 mode on page 27 seconds Flashing Off On 1 beep General alarm red every 5 condition UPS is in seconds Auto Bypass mode General alarm condition on page 40 Off Off Off Off Flashing Off On 1 beep Yes Bypass is out of range red every 5 on page 39 seconds Troubleshooting 38 Off Off Flashing Off Off Off On 1 beep ar test failure red every 5 Battery condition on seconds page 39 Off Flashing Off Off Off Off On 1 beep Low battery No utility red every 5 power UPS is on seconds battery on page 42 Off Off Flashing Off Off Off On 1 beep Batteries are red every 5 disconnected Battery seconds condition on page 39 On 1 beep On battery No utility every 5 power UPS is on seconds battery on page 42 Flashing Off Flashing Off On 1 beep On battery Input red red every 5 voltage is out of range seconds on page 40 Flashing Flashing Flashing Flashing Flashing Flashing me Dm Ea UPS fault red red red red red red me ou 0 on page 40 On Battery condition on Continuous page 39 Flashing Off On REPO condition on Continuous page 41 On 1 beep Yes a wiring condition every 5 on page 41 seconds oe Off On UPS power capacity is Continuous exceeded Overload condition on page 41 For the location of individual LEDs see UPS front panel LED indicators on page 8 Battery condition Act
46. roduct complies with the following EU Directives e Low Voltage Directive 73 23 EEC e EMC Directive 89 336 EEC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product CE This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth CE Xxxx O This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Regulatory compliance notices 54 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your HE voste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office
47. rserssrnrnsrsssnnnseseenn 50 Pre Failure Battery Warranty cccccccccsssecesssseeeceseneeeeeecneeeeeceeseeeeceeseeeeeeceeeeescseeeeceeseeeeeecaeeeeescnseeeesensegeeeeeas 50 Regulalory ITA MASS NOCES aavaar nnieekemkkukukbk k dd D2 Regulatory compliance identification numbers c cccscsscosasaienes cosasscesanctenestnsanod senintensssteaedbcedantoessedoasdoeaeanncess 52 Federal Communications Commission notice rrrrrrrvorvrvrrrrrrrrrerrerrnrereerernererenrnrersernnserrennrneressnnnsessennnseseenn 52 Foer Gea 52 Class CQUIPMENL ccccccceceeseeceeecseeeeesceseeeeeesseceeeecseseeeecesaeeeseesaseeeecaseeeeessaeeesescaseeseseniegeesnenseeees 53 Class B equipment rnrrarvvrrrrorvvrrrnrorvrrenrsnarrerernvnrsersevnrsenensnresessevnrsersennrnensesnnnsesesnnnresrenrnresssnnnseenen 53 Declaration of conformity for products marked with the FCC logo United States only ccccceesseeeesteeeeteeeeteees 53 Models STN 54 os re eRe Er oR EP ree er eee eee ee ree ree er eee eee ee ere 54 Canadian notice Avis Canadien ccccccccccessssccceeeceesccnssseeececeecesessesseeeeececessesseseeeeeceesesessssseeeeseesentnsseaaes 54 European Union regulatory notice 2 21422 sctcsiecces sardeassenrseecatasece arawsseasusoen eesniae onan mre EESS Esser enee earE enna 54 Disposal of waste equipment by users in private households in the European Union cccceeseceesseeeseeeeneees 55 Japanese NOTICES vinne address E a E tae eiavespigsesees1
48. rt 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail
49. sebeeaviapeanesss EOE 55 BOMI NOCO ee dvenlelecrinaee 55 Battery replacement notice cccccccssssseecesseceeeceseeseeceseaeeeceesaeeessessaeeseeseaeeeceeaseeeseesseeeseesuaeescesuseeeessesageeegens 55 Taiwan battery recycling notice Laser ese eee bkemde ESSEE ESEESE Enna 56 Power cord statement for Japan rarrrarrorrvrrrrrvnvrrrrrernnrerrernnrererenvnreerenvnresrenensesessennrserennnressenensssesnennsseseenn 56 Sp je gt gt REE NE NN EE EN EE ST Preventing electrostatic discharge vaere des Gnaelnatettinkkente 57 Grounding methods to prevent electrostatic discharge sccceesseeesseeceseeeeseseeceaeeeeseeecneeeeeaeeeseeeenseeentatentats 57 PSPC E Sa eee E E EAE 58 L T E ee EEE ATE T E ETE PETE ets eas et RE ER 59 Contents 5 Component identification In this section GE EE N E A 6 eaa e E E EA ANAN E O EA A VIAE N NR 6 Mea eo RE ER EO RE A E E T UPS fani panel ET ERR EE 8 UTE EE EE NE REE KE ET EE A A 9 Er RR SER NER REN 10 UPS R5500 overview The HP UPS R5500 features a 3U rack mount design and offers power protection for loads up to 5000 VA 4500 W NA JPN or 6000 VA 5400 W INTL The modular design includes two hot swappable battery modules and one hot swappable electronics module allowing for reduced downtime and ease of replacement The UPS contains an enhanced front panel display two independently controlled load segments and a communications port for data exchange with a host computer Supported features
50. stalling the batteries Z WARNING To prevent personal injury prepare the area and observe all materials handling procedures when transporting a battery module Battery modules weigh 20 kg 44 Ib Installation 17 Attaching the UPS front bezel Connecting the serial communications port CAUTION Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer CAUTION Using a USB to serial converter cable will damage the UPS Installation 18 iy IMPORTANT Power management software requires the communications port to be appropriately cabled to the host computer Connecting the REPO port Z WARNING The pins on the REPO port are polarity sensitive Be sure to verify polarity while connecting the REPO port R3000 R5500 OPEN C contacts O WARNING To meet the requirements stated in NEC NFPA 70 Articles 645 10 and 645 11 a UPS installed in a computer equipment room must be connected to a REPO circuit Installation 19 Z IMPORTANT The remote switch must be in the Off open position to enable power to the output receptacles Eg NOTE Wire the connector block using stranded nonshielded wire AWG 22 18 or equivalent Separate wire pairs are attached to a single normally open contact in a parallel connection HP recommends using different colors for the positive and negative wires If a connector
51. the date on the battery recharge date label has passed without the battery being recharged contact an HP authorized service representative for directions 2 3 Transport the packaged unit to its installation location Unpack the equipment near the rack where the unit will be assembled CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top Installation 12 Installing the mounting rails WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling feet are extended to the floor The full weight of the rack rests on the leveling feet The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time rack may become unstable if more than one component is extended for any reason EY NOTE Mounting hardware for square and round holed racks is included in the UPS kit Loosen the hex nuts and extend the brackets to the desired length l 2 Installation 13 3 Install cage nuts or clip nuts into the rear of the rack Installation 14 5 Tighten the hex nuts Preparing the rails for integrated shipping If the unit is to be shipped in an HP 9000 or 10000 seri
52. the front bezel Removing the ERM front bezel on page 32 on the ERM that is being replaced Remove the screws securing the ERM to the rack Remove the ERM from the rack To replace the component reverse the removal procedure Maintenance 36 Updating the UPS firmware CAUTION Using a USB to serial converter cable will damage the UPS To update the UPS firmware see the HP website http www hp com go rackandpower Maintenance 37 Troubleshooting In this section LED gnd et Ke ie 15 gerraren ena aaa 38 Le ELEN EN EE A N E NEA av NNN 39 ET DE EEE N 40 Feel dd ge EEE EEE EEE EEE 40 Le Es RE ER EN 40 Te Le EJ tinea E 40 PG EEE EE EE E EE 41 GT EEE EE RE EE 41 SEERE EEE NE EN NE ER re emer re Mer errr cere reer re 41 Be RE ER EN NER 41 UPS does not provide the expected backup time rarrrrnrnrvnvnnn vnr nnnrn narr nnrrnnnrrnnnrn ner nnnsnnarnnnrrnnnrrnnrrsnestsnnen 41 EE TE PE E E E ROR ORRE AN EE RE 42 UPS frequently switches between utility and battery power cccceccecesecceesseeceseeeeeseeeeseeceeaaeeseaeeseeseeenetees 42 EET EE EEE NERE a 42 MAG ET ee ER EE EN ER EP 42 Or PEN na enno nenieakeeseumnjemeie karene 42 LED and audible alarm troubleshooting Utility Overload Audible alarm Can alarm Condition LED LED be silenced Silencing an audible alarm on poge 28 Green Off No audible UPS is in Operate alarm mode on page 26 Flashing Off No audible UPS is in Standby green ala
53. their capacity within 3 hours e 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Operate mode on page 26 IMPORTANT AC power must be available the first time the UPS is started Installing the ERM Before installing the ERM review and observe all warnings in Precautions on page 11 WARNING Uneven mechanical loading in the rack may cause a hazardous condition CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the mounting rails Installing the mounting rails on page 13 2 With one person on each side of the carton lift the chassis and lower it to the floor in front of the rack 3 Install the mounting ears on the chassis using the screws provided With one person on each side lift the chassis to rail level and slide the chassis on the mounting rails 5 Attach the chassis to the rack using the supplied screws If using the rear mounting brackets be sure that the bracket tabs are fully inserted into the rear panel cutouts then tighten the brackets Installation 23 Attaching the ERM front bezel Switching off the ERM circuit breaker Z WARNING To prevent personal injury from electric shock or damage to the equipment verify that the circuit breaker is in the Off position
54. your household waste disposal service or the shop where you purchased the product Japanese notice TERS RO TV B T VOC 7 BAW CWE LEB KOMAXE BRA FSV CORB FRLBRESERRAAERAMBRA VCC OLE CHES 77 ABARRIEECT OME KER CHATSCIE BMELTVEFD CORBBIVART VEY a VREER LT EA Nat VME SROTCLBHVET Wa RABIES TE LW RY RWS LTF AVY VCCIV 7 BOTOREN RO RITTER FSV CORB TRL S RMS ERB BRS VCCI OMe ES TFAAPMEMRECT ORBLE RARER CERTA LER PREVNEROTFOLBHIEF COBACIMEAADRORARE RT Dk ER NITEL ET BSMI notice BEER BE PARRY a zeae EEE FREE FE gt OT Re BEAN FE maman PHASE REKKE EPER Battery replacement notice WARNING Power products contain sealed lead acid battery modules A risk of fire and burns exists if the battery is not properly handled To reduce the risk of personal injury Regulatory compliance notices 55 e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water The battery might explode gt Batteries battery packs and accumulators should not be disposed of together with the N general household waste To forward them to recycling or proper disposal use the gt public collection system or return them to HP an authorized HP Partner or their f N agents For more information about battery replacement or proper disposal contact an authorized reseller or a

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