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HP Pavilion dv5-2155dx User's Manual

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1. Component 1 2 io 3 4 Ar 5 6 7 amp Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 8 hi Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio 9 Drive light e White The hard drive is being accessed e Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive 10 Power light e On The computer is on e Blinking The computer is in the Sleep state NOTE Another power light is located next to the power button 6 Chapter 1 Notebook tour ENWW Display components Component Description 1 Internal microphones 2 Record sound 2 HP TrueVision webcam light On The HP TrueVision webcam is in use 3 HP TrueVision webcam Records video and captures still photographs ENWW Identifying the hardware 7 Bottom components Component Description 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Vents 6 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory Wireless module com
2. NOTE Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth enabled device ENWW Using wireless devices 13 To view the state of the wireless devices click the Show hidden icons icon the arrow at the left of the notification area and position the mouse pointer over the wireless icon If the wireless icon is not displayed in the notification area complete the following steps to change Wireless Assistant properties 1 Select Start gt Control Panel gt Hardware and Sound gt Windows Mobility Center 2 Click the wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center 3 Click Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information refer to the Wireless Assistant software Help 1 Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center 2 Click the Help button Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection For example Windows provides the Network and Sharing Center that allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To access the Network and Sharing Center select Start gt Control Panel gt Network and Inte
3. ENWW Obtaining the latest HP device drivers cc cceeeeeeeeeeeeeenteeeeeeeeeeneeeeeeeeenaaees 41 Obtaining the latest Windows device drivers c cccceeeeeeeeceeeeteeeeeeeentnaeeees 41 gt Povar PENI CHES TAG soa css icc ccn cic es on ce vs nw nn ta swim ac 9 aioe wav maa vm ea a ge ap mE 42 Setting power options ccececeeceeeecee cee ee eee ee eee ee eee caaaaaecaeeeeeeeeeeeceeesecsacaaeaeeeeeeeeeeeseeeseesecsccieeeeeeeeeeeeees 42 Using power saving States 2 2 03 sees ieet tdci dence EEEE EATER EEEE 42 Initiating and exiting Sleep neecson ANNAA AAAA AANEEN AAN 42 Initiating and exiting Hibernation cece eeeeeeee tere eeeeeeeeeeeeeeeeaeeeeeeeenaeeeees 43 Using the battery Metel sites ecisdiieiedes eadadiaeeceneitacedennsadiggecer end shuaadederdeadatideceeragiannees 43 Using power plans cccceeeeeeeeeceeeeecenneeaeceeeeeeeeeeeeeeeeeeeecceaaaaaaaaesaesaeeeeeeeeeeeeeeeeeeeeneeeees 43 Viewing the current power plan 0 ccccccecceeceeeeeeeeeeeeeeceeaaecaeeeeeeeeeeeeeteeeteeeeeees 43 Selecting a different power plan ecceceecceeceeeeeeeeeeeeseeseeeeecaaeaaecaeeeeeeeeees 44 Customizing power plans c ceseeceecceeeeeeeeeeeeeeeeteeeeceeccecccaesaeeeeeeeeeeeeeeteees 44 Setting password protection ON wakeup cecceeccecceeeeeeeeeeeeeeeeteeteceeaaaeaeceeeeeeeeeeeeeeeees 44 Using external AC POWGl prionai EENAA RAAE AAEE RNA N AANA 44 Connecting ihe AC adapter asc
4. Internet 9 S e e As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN refer to the information provided by your router manufacturer or your ISP Protecting your WLAN ENWW Because the WLAN standard was designed with only limited security capabilities basically to foil casual eavesdropping rather than more powerful forms of attack it is essential to understand that WLANs are vulnerable to well known and well documented security weaknesses WLANs in public areas or hotspots like coffee shops and airports may not provide any security New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous If you are concerned about the security of your computer in a hotspot limit your network activities to noncritical e mail and basic Internet surfing When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access The common security levels are Wi Fi Protected Access WPA Personal and Wired Equivalent Privacy WEP Because wireless radio signals travel outside the network other WLAN devices can pick up unprotected signals and either connect to your network uninvited or capture information being sent across it However you can take precautions to protect your WLAN e
5. e Information from your ISP and the manufacturer s instructions included with your wireless router and other WLAN equipment e Information and Web site links provided in Help and Support For a list of public WLANs near you contact your ISP or search the Web Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations Hotspotlist and Geektools Check with each public WLAN location for cost and connection requirements For additional information on connecting your computer to a corporate WLAN contact your network administrator or IT department 16 Chapter 2 Wireless and local area network ENWW Roaming to another network When you move your computer within range of another WLAN Windows attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If Windows does not recognize the new network follow the same procedure you used initially to connect to your WLAN Using HP Mobile Broadband HP Mobile Broadband enables your computer to use wireless wide area networks WWANs to access the Internet from more places and over larger areas than it can by using WLANs Using HP Mobile Broadband requires a network service provider called a mobile network operator which in most cases is a mobile phone network operator Coverage for HP Mobile Broadband is similar to mobile phone voice coverage When used with mobile network operator service HP Mobile B
6. minimize interference from other devices as follows e Move your computer closer to the wireless router or access point e Temporarily disconnect devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Manage wireless networks in the left panel A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several are displayed 3 Click a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer still cannot make a connection to a WLAN restart the wireless router For details refer to the router manufacturer s instructions Connecting to a local area network LAN Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the device al To connect the network cable A WARNING Toreduce the risk of electric shock fire or
7. recharging 53 removing 47 replacing 54 storing 53 battery bay 10 battery bay identifying 8 Battery Check 47 battery light 48 49 battery light identifying 5 battery power 46 battery release latch 47 battery release latch identifying 8 battery temperature 53 bays battery 8 10 hard drive 8 BD playing 59 removing 62 BD drive 57 BIOS updating 92 Blu ray ROM DVD R RW SuperMulti DL Drive 57 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 57 Bluetooth device 12 19 Bluetooth label 10 boot options 91 boot order 91 button sound 90 buttons left TouchPad 1 power 3 right TouchPad 2 TouchPad on off 1 3 c cables eSATA 68 LAN 22 USB 67 caps lock light identifying 2 Card Reader Power Saving 91 CD burning 61 copying 61 playing 59 removing 62 CD drive 57 Certificate of Authenticity label 10 charging batteries 48 51 compartments memory module 8 wireless module 8 components additional hardware 9 bottom 8 display 7 front 4 left side 6 Index 95 right side 5 top 1 connecting toa WLAN 16 connection external power 45 conservation power 53 copyright warning 60 cord power 9 corporate WLAN connection 16 critical battery level 50 critical security updates installing 82 D default settings restoring 89 device drivers HP drivers 41 Windows drivers 41 Diagnostics menu 91 digital card defined 70 inserting 70 removing 71 stopping 71 Digital Media Slot identifying 5 Disk
8. the following events occur e The computer switches to battery power e The display brightness is automatically decreased to save battery life To increase display brightness press the f3 action key or reconnect the AC adapter Connecting the AC adapter A WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into an AC outlet that is easily accessible at all times Disconnect power from the computer by unplugging the power cord from the AC outlet not by unplugging the power cord from the computer If provided with a 3 pin attachment plug on the power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature To connect the computer to external AC power 1 Plug the AC adapter into the power connector 1 on the computer 2 Plug the power cord into the AC adapter 2 3 Plug the other end of the power cord into an AC outlet 3 ENWW Using external AC power 45 Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer will not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Remove the battery from the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the
9. which may be provided with the software on disc or on the manufacturer s Web site Removing an optical disc CD DVD or BD 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces EY NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case Improving hard drive performance Using Disk Defragmenter As you use the computer files on the hard drive become fragmented Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently Disk Defragmenter is easy to use After you start it it works without supervision Depending on the size of your hard drive and the number of fragmented files it may take more than an hour to complete You may want to set it to run during the night or another time when you do not need access to your computer HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time NOTE If your computer includes an SSD it is not necessary to run Disk Defragmenter To run
10. 13 wireless icon 12 wireless light 13 wireless light identifying 2 wireless module compartment identifying 8 wireless network WLAN connecting 16 ENWW corporate WLAN connection 16 equipment needed 15 functional range 16 public WLAN connection 16 security 15 WLAN antennas identifying 9 WLAN device 10 12 WLAN label 10 writable media 42 WWAN antennas identifying 9 WWAN device 17 Z zooming TouchPad gesture 25 ENWW Index 99
11. A CAUTION Removing a battery that is the sole power source can cause loss of information To prevent loss of information initiate Hibernation or shut down the computer through Windows before removing the battery To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Align the front of the battery with the outer edge of the battery bay 1 ENWW Using battery power 47 3 Rotate the battery into the battery bay until it is seated 2 The battery release latch automatically locks the battery into place To remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery Ef NOTE The battery release latch automatically returns to its original position 3 Pivot the battery 2 upward and remove it from the computer 3 Charging a battery A WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter an optional power adapter an optional expansion product or an optional docking device The battery charges whether the computer is off or in use but it charges faster when the computer is off 48 Chapter5 Power management ENWW Charging may take longer if a battery is new has been unused for 2 weeks or more or is much warmer or cooler than room temperature To prolong b
12. Cleanup software 63 Disk Defragmenter software 62 disk performance 62 display image switching 26 drive light 63 drive light identifying 6 drive media 42 drives boot order 91 hard 64 65 optical 57 DVD burning 61 changing region setting 60 copying 61 playing 59 removing 62 DVD drive 57 DVD region settings 60 E earbuds 30 encryption 15 End hotkey 28 eSATA cable connecting 68 96 Index eSATA devices connecting 68 description 68 removing 68 stopping 68 eSATA USB port identifying 6 esc key identifying 4 external audio devices connecting 33 external monitor port 34 external monitor port identifying 6 F f11 87 fan always on 91 firewall 15 firewall software using 82 fn key identifying 4 27 full system recovery 84 H hard disk drive installing 65 removing 64 replacing 64 hard drive HP ProtectSmart Hard Drive Protection 63 identifying 8 installing 65 removing 64 replacing 64 hard drive self test 91 hardware identifying 1 HDMI port 34 HDMI connecting 34 headphone audio out jack 6 30 headphones 30 Help and Support key 26 Hibernation exiting 43 initiated during critical battery level 50 initiating 43 high definition devices connecting 34 Home hotkey 28 hotkeys description 27 display system information 27 End 28 Home 28 page down 27 pageup 27 using 28 HP Mobile Broadband Module 17 HP Mobile Broadband disabled 17 HP ProtectSmart Hard Drive Protection 63 HP TrueVis
13. Fan Always On When enabled the computer fan will always be on Boot Options Set the following boot options e 10 and f12 Delay seconds Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 e CD ROM boot Enable disable boot from CD ROM e Floppy boot Enable disable boot from diskette e Internal Network Adapter boot Enable disable boot from Internal Network Adapter e Boot Order Set the boot order for Hard drive Internal CD DVD ROM drive USB Disk on Key USB hard disk USB CD DVD ROM drive o USB floppy Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive NOTE On models with two hard drives this menu option is called Primary Hard Disk Self Test Secondary Hard Disk Self Test select models Run a comprehensive self test on a secondary hard drive only Memory Test Run a diagnostic test on the system memory ENWW Setup Utility menus 91 B Software updates Updated versions of the software provided with your computer may be available on the HP Web site Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file To update the software follow these steps which are explained in
14. Start gt Control Panel gt System and Security gt Power Options Under the current power plan click Change plan settings Reenter the settings that you recorded for the items in the On battery column Click Change advanced power settings Click the plus sign next to Sleep and then click the plus sign next to Hibernate after Reenter the setting that you recorded for On battery Click OK Click Save changes Conserving battery power Select the Power saver power plan through Power Options under System and Security in Windows Control Panel Turn off wireless and local area network LAN connections and exit modem applications when you are not using them Disconnect external devices that are not plugged into an external power source when you are not using them Stop disable or remove any external media cards that you are not using Use the f2 and f3 action keys to adjust screen brightness as needed If you leave your work initiate Sleep or Hibernation or shut down the computer Storing a battery A CAUTION To prevent damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately ENWW Using battery power 53 To prolong the charge of a stored battery place it in a cool dry place NOTE A stored battery should be checked every 6 months If the ca
15. Use a wireless transmitter with built in security Many wireless base stations gateways or routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks e Work behind a firewall A firewall is a barrier that checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in many varieties both software and hardware Some networks use a combination of both types e Use wireless encryption Using a WLAN 15 A variety of sophisticated encryption protocols is available for your WLAN Find the solution that works best for your network security o Wired Equivalent Privacy WEP is a wireless security protocol that encodes or encrypts all network data before it is transmitted using a WEP key Usually you can allow the network to assign the WEP key Alternatively you can set up your own key generate a different key or choose other advanced options Without the correct key others will not be able to use the WLAN o WPA Wi Fi Protected Access like WEP uses security settings to encrypt and decrypt data that is transmitted over the network However instead of using one static security key for encryptions as WEP does WPA uses temporal key integrity protocol TKIP to dynamically generate a new key for every packet It also genera
16. Web site links provided in Help and Support Identifying wireless and network status icons 12 Icon Name Description Wireless connected Identifies the location of the wireless light and the wireless t I action key on the computer Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on t Wireless disconnected Identifies the Wireless Assistant software on the computer I and indicates that all of the wireless devices are off Chapter 2 Wireless and local area network ENWW Name Description Wired network connected Indicates that one or more of your network drivers are installed and one or more network devices are connected to the network Wired network disabled disconnected Indicates that one or more of your network drivers are installed all network devices or all wireless devices are disabled in Windows Control Panel and no network devices are connected to a wired network Network disabled disconnected Indicates that one or more of your network drivers are installed no wireless connections are available or all wireless network devices are disabled by the wireless action key or Wireless Assistant and no network devices are connected to a wired network Network connected Indicates that one or more of your network drivers are installed one or more network devices are connected to a wireless network and one or more netwo
17. aaa aaa aaia aa kiada aiana i 92 Updating the BIOS rerccecicicceiicrariii iot inn ae A AE 92 Determining the BIOS Version cccecccceeeeeseeneeeeeeeneeeaneeeeeenseeaeeeeeeeseeecaeeeeesnteeaeeeenenneaaes 92 Downloading a BIOS Update urraca e EA 93 Updating programs and drivers scscrecreseicireirii iritant iin Enn E E A EE 93 IEK corina a a A E R R ae eT 95 ENWW 1 Notebook tour Identifying the hardware Components included with the computer may vary by region and model The illustrations in this chapter identify the standard features on most computer models To see a list of hardware installed in the computer 1 Select Start gt Control Panel gt System and Security 2 Inthe System area click Device Manager You can also add hardware or modify device configurations using Device Manager Top components TouchPad ENWW ee a a a a a a a F ir i li hi I l Component Description 1 TouchPad on off button Turns the TouchPad on and off Quickly double tap the button to turn the TouchPad on and off 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse Identifying the hardware 1 Component Description 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preference
18. and software On some models you can perform a recovery from the partition on the hard drive accessed by pressing either the Start button or f11 This restores the computer to its factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager e Turnonor restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the Press lt F11 gt for recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions ENWW Performing a recovery 87 A Setup Utility Starting Setup Utility Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working The utility reports information about the computer and provides settings for startup security and other preferences To start Setup Utility A Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left co
19. are already in Windows or by opening Setup Utility To use Setup Utility for displaying BIOS information 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 2 If Setup Utility does not open with the system information displayed use the arrow keys to select the Main menu When the Main menu is selected BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 92 AppendixB Software updates ENWW Downloading a BIOS update A CAUTION To prevent damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord To download a BIOS update 1 Access the page on the HP Web site that provides software for your computer Select Start gt
20. button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options This table describes factory settings For information about changing factory settings refer to the user guides located in Help and Support ENWW Identifying the hardware 3 Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used functions 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Keyboard backlight key select models only Turns the keyboard backlight on and off Front components 4 Chapter 1 Notebook tour ENWW Component Description 1 Digital Media Slot Supports the following optional digital card formats e Memory Stick MS e Memory Stick Pro MSP e MultiMediaCard MMC e Secure Digital High Capacity SDHC Memory card standard and large size e xD Picture card XD 2 Speakers 2 Produce sound Right side components Component Description 1 Optical drive Reads Writes optical discs 2 Optical drive light e On The optical drive is being accessed e Off The optical drive is idle 3 a USB port
21. computer If the power lights turn on the AC adapter is working properly Contact technical support for information on obtaining a replacement AC power adapter Select Start gt Help and Support gt Get assistance Using battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer amp NOTE The display brightness is decreased to save battery life when you disconnect AC power To increase display brightness use the f3 action key or reconnect the AC adapter You can keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power A WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs runnin
22. gt System and Security gt Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended Ef NOTE Ifyou need to create a user account password or change your current user account 5 password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes Using external AC power External AC power is supplied through one of the following devices A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Approved AC adapter Optional docking device or expansion product Connect the computer to external AC power under any of the following conditions A WARNING Do not charge the computer battery while you are onboard aircraft 44 Chapter 5 When you are charging or calibrating a battery When you are installing or modifying system software When you are writing information to a CD or DVD Power management ENWW When you connect the computer to external AC power the following events occur e The battery begins to charge e Ifthe computer is turned on the battery meter icon in the notification area changes appearance When you disconnect external AC power
23. not bend the memory module b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated ENWW Adding or replacing memory modules 73 Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the tabs 1 on the memory wireless module compartment cover with the notches on the computer 12 Close the cover 2 13 Tighten the memory wireless module compartment cover screw 3 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer 74 Chapter9 Memory modules ENWW Upgrading a memory module in the primary memory module slot The expansion memory module slot is stacked above the primary memory module slot To upgrade a memory module in the primary memory module slot follow these steps 1 Save your work 2 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface Remove the battery from the computer Loosen the memory wireless m
24. or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice ENWW Table of contents 1 felts clots qe to giunmerinen lanes err ies fel ne Sr ro ne eee ee eee ee 1 Identifying the NandWare wecicnienetideedintetecncdetaaetece anaE ENERE AEE 1 Top components ee ee 1 TOUCKP ad recs giene iT TENNE 1 a a AEE I I E E E O E ehiags 2 BURON a eae dea xasael de ance vena aes once peactag suasuas eae cu smyeas a aacneaeees ucenees 3 KOS ihesserciideledinadedebeeebesnadesstervsnaceagie EEEE RAE 4 Front components ec coe codes caccedsalaenaasecanhedsacecs die taidan aaa adinan iaia a iaaa eaaa adaa niai Eai 4 RightSide components osesresrieirisie n rania en REN AAA 5 Leftsidecomponentsnsiianisio n arinaa aaa a a a aa aia ai 6 Display components ccccecceeeceeeeeeeeeeeeeeeeeeeetee EEn te eae caaaaaaeaaeaaeceeeeeeeeeeeeeeeeeeeeeeeteeeeesetees 7 Bottom component Sesso i castads E a aaa aaa AEE E EA 8 Wireless antennas sersiresiisroiin niiina ia AA ENAA EA 8 Additional hardware components ccceeceeecseeeeeeeeeeeeeeeeeeeeeeeeeeeteesdesecseeeqcessensaesaeeeaeeees 9 Identifying the labels esracnenmiasasirei eaa EEEE EEA 10 2 Wireless and local aroa Network acces ssccccsccsidscccopetcevizcwopseeessizanespsasiaisiicrcesivsnikcecedevatians
25. prompt Use the following tips for creating and saving passwords e When creating passwords follow requirements set by the program e Write down your passwords and store them in a secure place away from the computer e Do not store passwords in a file on the computer e Donotuse your name or other personal information that could be easily discovered by an outsider The following sections list Windows and Setup Utility passwords and describe their functions For additional information about Windows passwords such as screen saver passwords select Start gt Help and Support Setting passwords in Windows Password Function Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility contents User password Protects access to a Windows user account It also protects access to the computer contents and must be entered when you exit Sleep or Hibernation QuickLock Protects the computer by requiring a password to be entered in the Windows Log On dialog box before you access the computer After you set a user or administrator password follow these steps e Initiate QuickLock by pressing fn f6 e Exit QuickLock by entering your Windows user or administrator password Setting passwords in Setup Utility Password Function Administrator password e Protects access to Setup Utility e After this password is set it must be entered each
26. prompted to do so restart your computer after the installation is complete and then verify the operation of the device 94 AppendixB Software updates ENWW Index Symbols Numerics 1394 Power Saving 91 A AC adapter connecting 45 identifying 10 testing 46 action keys decreasing screen brightness 26 decreasing the speaker volume 27 30 Help and Support 26 identifying 4 increasing screen brightness 26 increasing the speaker volume 27 30 muting or restoring the speaker volume 27 30 playing the next track section on aCD DVD orBD 27 playing the previous track section on a CD DVD or BD 27 playing pausing or resuming a CD DVD orBD 27 printing the screen 27 stopping a CD DVD or BD 27 switching screen image 26 turning the wireless features on or off 27 using 26 wireless 13 administrator password creating 80 entering 81 managing 80 airport security devices 56 antennas 8 antivirus software using 81 applications key Windows 4 ENWW audio devices connecting external 33 audio functions checking 33 audio in microphone jack 30 audio in microphone jack identifying 6 audio out headphone jack 30 audio out headphone jack identifying 6 AutoPlay 60 B backing up customized window toolbar and menu bar settings 85 personal files 85 templates 85 battery calibrating 51 charging 48 51 conserving power 53 discharging 49 disposing 54 identifying 10 inserting 47 low battery levels 49
27. restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Use the arrow keys to select Exit gt Load Setup Defaults and then press enter When the Setup Confirmation is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility default settings go into effect when the computer restarts amp NOTE Your password security and language settings are not changed when you restore the factory default settings ENWW Using Setup Utility 89 Exiting Setup Utility You can exit Setup Utility with or without saving changes e To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter
28. slot follow these steps 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface Remove the battery from the computer a Ss oe Loosen the memory wireless module compartment cover screw 1 72 Chapter9 Memory modules ENWW 8 Lift the memory wireless module compartment cover 2 away from the computer 9 Remove the memory module from the expansion memory slot a Pull away the retention clips 1 on each side of the memory module The memory module tilts up A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container 10 Inserta memory module in the expansion memory slot a Align the notched edge 1 of the memory module with the tab in the memory module slot A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do
29. the battery in a cool dry location Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level the battery light blinks If a low battery level is not resolved the computer enters a critical battery level and the battery light continues to blink ENWW Using battery power 49 The computer takes the following actions for a critical battery level e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information 50 Chapter5 Power management ENWW Resolving a low battery level A CAUTION To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation do not restore power until the power lights turn off Resolving a low battery level when external power is available A Connect one of the following devices e AC adapter e Optional expansion product or docking device e Optional power adapter Resolving
30. the remainder of this guide 1 Identify your computer model product category and series or family Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer If your computer is connected to a network consult the network administrator before installing any software updates especially system BIOS updates Ef NOTE The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices including the time and date NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings Refer to Help and Support for more information 2 Access the updates on the HP Web site at http www hp com 3 Install the updates Updating the BIOS To update the BIOS first determine what BIOS version you currently have and then download and install the new BIOS Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you
31. time you access Setup Utility CAUTION If you forget your administrator password you cannot access Setup Utility ENWW Using passwords 79 Password Function Power on password e Protects access to the computer contents e After this password is set it must be entered each time you turn on or restart the computer or exit Hibernation CAUTION If you forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE The administrator password can be used in place of the power on password For details about each of these passwords refer to the following topics Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility After this password is set you must enter it each time you access Setup Utility Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted Be sure that you record your password and store it in a safe place If you enter the administrator password at the first password check before the Press the ESC key for Startup Menu message is displayed you do not have to enter it again to access Setup Utility If you enter the power on password at the first password check before the Press the ESC key for Startup Menu message is displayed you must enter the administrator passwor
32. 2 0 devices To add more USB ports connect an optional hub or expansion product Connecting a USB device A CAUTION To prevent damage to a USB connector use minimal force to connect a USB device A To connect a USB device to the computer connect the USB cable for the device to the USB port d You will hear a sound when the device has been detected Ef NOTE The first time you connect a USB device the Installing device driver software message is displayed in the notification area at the far right of the taskbar Removing a USB device A CAUTION To prevent loss of information or an unresponsive system use the following procedure to safely remove the USB device CAUTION Toprevent damage to a USB connector do not pull on the cable to remove the USB device ENWW Using a USB device 67 To remove a USB device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar amp NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area 2 Click the name of the device in the list amp NOTE You are prompted that it is safe to remove the hardware device 3 Remove the device Using an eSATA device An eSATA port connects an optional high performance eSATA component such as an eSATA external hard drive Some eSATA devices may require addi
33. A USB 6 external monitor 34 HDMI 34 USB 5 67 power connecting 45 conserving 53 power button identifying 3 power connector identifying 5 power cord identifying 9 power light identifying 2 6 power on password creating 81 entering 81 managing 81 Processor C6 State 90 Index 97 Product Key 10 product name and number computer 10 programs updating 93 using 32 projector connecting 34 public WLAN connection 16 R readable media 42 recovering a program or driver 84 recovering from the dedicated recovery partition 87 recovering from the recovery discs 87 recovery discs 84 Recovery Manager 84 87 recovery partition 84 recovery system 87 region codes DVD 60 regulatory information regulatory label 10 wireless certification labels 10 restore points 86 right TouchPad button identifying 2 RJ 45 network jack identifying 6 RJ 45 network lights identifying 6 S screen brightness keys 26 screen image switching 26 scrolling TouchPad gesture 25 secondary hard drive self test 91 security cable slot 5 security cable installing 82 Security menu 90 security wireless 15 serial number computer 10 setup of WLAN 15 Setup Utility changing the language 88 displaying system information 89 exiting 90 menus 90 navigating 89 98 Index passwords setin 79 restoring default settings 89 selecting 89 starting 88 shutdown 54 shutting down 54 SIM inserting 17 removing 18 Sleep exiting 42 ini
34. After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options amp NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information e View and change the system time and date e View identification information about the computer e View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password System Configuration menu Select To do this Language Support Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology select models only Enable disable the processor Virtualization Technology Processor C6 State select models only Enable disable the processor C6 sleep state LAN Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the computer is in DC mode 90 AppendixA Setup Utility ENWW Select To do this Card Reader 1394 Power Saving select models Enable disable Card Reader 1394 Power Saving only Fan Always On Enable disable
35. Disk Defragmenter 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 2 Click Defragment disk For additional information access the Disk Defragmenter software Help 62 Chapter6 Drives ENWW Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions Using HP ProtectSmart Hard Drive Protection HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I O requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation amp NOTE Because solid state drives SSD lack moving parts HP ProtectSmart Hard Drive Protection is unnecessary NOTE Hard drives connected to USB ports are not protected by HP ProtectSmart Hard Drive Protection For more information refer to the HP ProtectSmart Hard Drive Protection software Help Identifying HP ProtectSmart Hard Drive Protection status The drive light on the computer turns amber to show that the drive is par
36. Help and Support and then click the link for software driver and BIOS updates 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update will be downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BI
37. OS installation begins 5 Complete the installation by following the on screen instructions The system automatically shuts down after the BIOS has successfully updated NOTE Afteramessage on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating programs and drivers To download and install software other than a BIOS update follow these steps ENWW Updating programs and drivers 93 To use the HP Web site 1 2 Open your Web browser go to http www hp com support and select your country or region Click the option for software and driver downloads type your computer model number in the Search box and then press enter If you want a specific SoftPaq enter the SoftPaq number in the Search box press enter and follow the instructions provided Proceed to step 6 Click your specific product from the models listed Select your operating system When the list of drivers is displayed click an updated driver to open a window containing additional information Click Install now to install the updated driver NOTE In some locations you may be able to download the driver and install it later To do this click Download only to save the file to your computer When prompted click Save and then select a storage location on your hard drive After the file is downloaded navigate to the folder where the file was stored and double click the file to install If
38. User Guide Copyright 2010 Hewlett Packard Product notice Development Company L P This user guide describes features that are Microsoft and Windows are U S registered common to most models Some features trademarks of Microsoft Corporation may not be available on your computer Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard To obtain the latest information in the User Company under license SD Logo is a Guide go to the HP Web site at trademark of its proprietor http www hp com support The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2010 Document Part Number 600302 001 Safety warning notice ENWW A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows
39. a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Remove the discharged battery and then insert a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available A Initiate Hibernation or Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by pressing the power button Calibrating a battery Calibrate a battery under the following conditions e When battery charge displays seem inaccurate e When you observe a significant change in battery run time Even if a battery is heavily used it should not need to be calibrated more than once a month It is also not necessary to calibrate a new battery Step 1 Fully charge the battery A WARNING Do not charge the computer battery while you are onboard aircraft amp NOTE The battery charges whether the computer is off or in use but it charges faster when the computer is off ENWW Using battery power 51 To fully charge the battery 1 2 Insert the battery into the computer Connect the computer to an AC adapter optional power adapter optional expansion product or optional docking device and then plug the adapter or device into extern
40. action key 27 increase volume action key 27 mute or restore volume action key 27 next track section action key 27 play pause or resume action key 27 previous track section action key 27 stop action key 27 turn wireless on off action key 27 MediaSmart starting 32 using 32 MediaSmart software 32 memory module adding 72 inserting 76 removing 73 75 replacing 72 75 upgrading primary 75 memory module compartment identifying 8 memory test 91 memory replacing memory modules 72 75 memory wireless module compartment cover removing 73 replacing 74 microphone audio in jack 6 microphones internal 30 Microsoft Certificate of Authenticity label 10 minimizing interference 22 monitor connecting 34 mouse external setting preferences 24 multimedia components identifying 29 multimedia software using 32 mute light identifying 2 N network cable connecting 22 noise suppression circuitry 22 network icon 12 21 network jack identifying 6 network key 21 network security codes network key 21 SSID 21 noise suppression circuitry network cable 22 oO operating system Microsoft Certificate of Authenticity label 10 Product Key 10 optical disc removing 62 optical drive 57 optical drive identifying 5 P page down hotkey 27 page up hotkey 27 passwords administrator 80 power on 81 set in Setup Utility 79 set in Windows 79 pinching TouchPad gesture 25 pointing devices setting preferences 24 ports eSAT
41. al power The battery light on the computer turns amber Leave the computer plugged into external power until the battery is fully charged The battery light on the computer turns white Step 2 Disable Hibernation and Sleep 1 o ua p Pow e 10 Click the battery meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Security gt Power Options Under the current power plan click Change plan settings Record the Turn off the display settings listed in the On battery column so that you can reset them after the calibration Change the Turn off the display settings to Never Click Change advanced power settings Click the plus sign next to Sleep and then click the plus sign next to Hibernate after Record the On battery setting under Hibernate after so that you can reset it after the calibration Change the On battery setting to Never Click OK Click Save changes Step 3 Discharge the battery The computer must remain on while the battery is being discharged The battery can discharge whether or not you are using the computer but the battery will discharge faster while you are using it If you plan to leave the computer unattended during the discharge save your information before beginning the discharge procedure If you use the computer occasionally during the discharge procedure and have set energy saving timeouts expect the following p
42. an AC outlet ENWW Identifying the hardware 9 Component Description 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not plugged into external power Batteries and power cords vary in appearance by region and country Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer e Serial number label Provides important information including the following nd ei Serial XXXXXXXX MMI OUNIDO NN i Product XXXXXKXX MEN OA OA OA DR OA O A A AAN AE O Waranty lyly0y XXXXXXX Oo Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model description select models Have this information available when you contact technical support The serial number label is affixed to the bottom of the computer e Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system This certificate is affixed to the bottom of the computer e Regulatory label Provides regulatory information about the computer The regulatory label is located inside the battery bay e Wireless certification label s select models only Provide information about optional wireless devices and the approval markings of some of t
43. attery life and optimize the accuracy of battery charge displays follow these recommendations e Ifyou are charging a new battery charge it fully before turning on the computer e Charge the battery until the battery light turns white NOTE Ifthe computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the battery is fully charged e Allow the battery to discharge below 5 percent of a full charge through normal use before charging it e Ifthe battery has been unused for one month or more calibrate the battery instead of simply charging it The battery light displays charge status e White The computer is connected to external power and the battery is fully charged e Amber The computer is connected to external power and the battery is charging e Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light continues to blink Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually shortens as the battery storage capacity naturally degrades Tips for maximizing battery discharge time e Lower the brightness on the display e Check the Power saver setting in Power Options e Remove the battery from the computer when it is not being used or charged e Store
44. berLink Power2Go e Because some home and car stereos will not play CD RWs use CD Rs to burn music CDs e ACD RW or DVD RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed e DVD players used in home systems usually do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats e AnMP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DVD follow these steps 1 Download or copy the source files into a folder on your hard drive 2 Insert a blank CD or DVD into the optical drive 3 Select Start gt All Programs and then select the name of the software you want to use NOTE Some programs may be located in subfolders 4 Select the kind of CD or DVD you want to create data audio or video 5 Right click Start click Open Windows Explorer and navigate to the folder where the source files are stored 6 Open the folder and then drag the files to the drive that contains the blank optical disc 7 Initiate the burning process as directed by the program you have selected Using an optical drive 61 For specific instructions refer to the software manufacturer s instructions
45. computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 1 2 3 4 Select Start gt Control Panel gt System and Security In the System area click Device Manager Click the arrow next to Network adapters to expand the list and show all adapters Identify the WLAN device from the Network adapters list The listing for a WLAN device may include the terms wireless wireless LAN WLAN Wi Fi or 802 11 If no WLAN device is listed either your computer does not have an integrated WLAN device or the driver of the WLAN device is not properly installed For more information on troubleshooting WLANs refer to the Web site links provided in Help and Support Cannot connect to a preferred WLAN network Windows can automatically repair a corrupted WLAN connection Chapter 2 If there is a network icon in the notification area at the far right of the taskbar right click the icon and then click Troubleshoot problems Windows resets your network device and attempts to reconnect to one of the preferred networks If there is no network icon in the notification area follow these steps 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Troubleshoot problems and select the network you wish to repair Wireless and local area network ENWW Netwo
46. d to access Setup Utility Managing an administrator password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security gt Set Administrator Password and then press enter e To set an administrator password type your password in the Enter New Password and Confirm New Password fields and then press enter e Tochange an administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter e To delete an administrator password type your current password in the Enter Password field and then press enter 4 times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes Your changes go into effect when the computer restarts 80 Chapter 10 Security ENWW Entering an administrator password At the Enter Password prompt type your administrator password and then press enter After 3 unsuccessful attempts to ent
47. damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack 1 Plug the network cable into the network jack 1 on the computer 22 Chapter 2 Wireless and local area network ENWW 2 Plug the other end of the cable into a network wall jack 2 ENWW Connecting to a local area network LAN 23 3 Pointing devices and keyboard Using pointing devices amp NOTE In addition to the TouchPad you can also connect an external USB mouse to one of the USB ports on the computer Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties select Start gt Devices and Printers Then right click the device representing your computer and select Mouse settings Using the TouchPad To move the pointer touch and slide one finger across the TouchPad surface in the direction you want the pointer to go Use the left and right TouchPad buttons like the corresponding buttons on an external mouse NOTE For information on identifying the TouchPad components refer to the TouchPad section earlier in this guide Turning the TouchPad on and off To switch the TouchPad on and off quickly double tap the TouchPad on off button amp NOTE If the TouchPad light is on amber the TouchPad is off 24 Chapter 3 Pointing devices and k
48. diaSmart software MediaSmart turns your computer into a mobile entertainment center You can enjoy music and DVD and BD movies You can also view Internet TV and live TV and manage and edit your photo collections 299 NOTE You must purchase an optional external TV tuner to watch record and pause live TV on the computer MediaSmart includes the following features With an Internet connection play classic oldies choose from a range of TV shows and channels and watch the HP TV channel streamed in full screen Photo and video upload support Upload your photos to an Internet photo service such as Snapfish Upload your home videos directly to YouTube Upload videos you created with the HP TrueVision webcam to the Internet Pandora Internet radio North America only Listen to music selected just for you streamed from the Internet To start MediaSmart A Double click the MediaSmart icon on the desktop Using other multimedia software A Select Start gt All Programs and then open the multimedia program you want to use For example if you want to use Windows Media Player to play an audio CD click Windows Media Player 1 2 Insert a disc into the optical drive An AutoPlay dialog box opens Click a multimedia task from the list and then choose the software you want to use for that task Installing multimedia software from a disc 1 2 3 Audio Insert the disc into the optical
49. dosiis aad eieied es aad teen teed adceeniete nada nlaeedacadacdee 70 Removing a digital Card eect teeter eee e renee eee eet niia inaianei aidia 71 viii ENWW BE Memory MOUE sinens cers ew veces ven ce nae nie ec ae cand enna caibeculbniwewibe on pa nzwe a dango ue eR va EE 72 Adding or replacing memory modules eect cette eee eeeee eee eeeeeeeeaeeeeseneaaeeeeseeeaeeeeeseeeaaeeeeteeaaeees 72 Adding or replacing a memory module in the expansion memory module slot 72 Upgrading a memory module in the primary memory module slot n 75 TQ SQCUENY AAO A AAA NN 78 Protecting the ComMpUEF ssiiisecs ventetidesa ven latige savebdalinnsasendalivesauebdacevdsaueedncevgsaueeddcnudlstaudd anusuanadaldadeeedacen 78 SING passwords 2 22 3 fescue et ani E E EREE AAEE tua ea saga A a EEA AA aia TEA araa 78 Setting passwords in WINdOWS aeeesseeeessssrisseerrrieerinnnnasttinnaeaestinndaattanaaaaanannnaaataannaaaaaaan naaa 79 Setting passwords in Setup Utility 0 0 eee eect eee e ee tte eter rete etaaeeeeeeeeeeaaeeeeeeeeeeaaes 79 Administrator password ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeteeseceeeaaeaeeeeeeeeeeeeeeeeeeieees 80 Managing an administrator password 0 ccceeeeeeeeeeeeeeettteeeeeeeetaaes 80 Entering an administrator password 0 0 eee ee eeeeeeeeeeeeettteeeteeeeeenaeees 81 Power on password iosu aaia aa aaa a a a aea aiai 81 Managing a power on password s sssesssssseseeerrrrssssse
50. drive When the installation wizard opens follow the on screen instructions Restart the computer if prompted to do so Your computer enables you to use a variety of audio features Play music using your computer speakers and or connected external speakers Record sound using the internal microphone or connect an external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs 32 Chapter4 Multimedia ENWW e Stream radio programs e Create or burn audio CDs Connecting external audio devices A WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To connect external devices such as external speakers headphone or a microphone refer to the information provided with the device For best results remember the following tips e Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer e Be sure to install any drivers required by the external device amp NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio functions To check the system sound on
51. drivers for any devices requiring drivers NOTE If you are prompted to restart the computer save all open files and then continue with the restart Reopen Device Manager if necessary and then verify that the drivers are once again listed Try running your program again If uninstalling and reinstalling the device drivers does not correct the problem you may need to update your drivers using the procedures in the following section Obtaining the latest HP device drivers 1 2 Open your Web browser go to http www hp com support and select your country or region Click the option for software and driver downloads type your computer model number in the product box and then press enter If you want a specific SoftPaq enter the SoftPaq number do not put sp in front of the number in the Search box press enter and follow the instructions provided Proceed to step 6 Click your specific product from the models listed Click the Windows 7 operating system When the list of drivers is displayed click an updated driver to open a window containing additional information Click Install now to install the updated driver without downloading the file Click Download only to save the file to your computer When prompted click Save and then select a storage location on your hard drive After the file is downloaded navigate to the folder where the file was stored and double click the file to install If pr
52. e cable to the external monitor port IOI amp NOTE Ifa properly connected external display device does not display an image press the f4 action key to transfer the image to the device Repeatedly pressing the f4 action key alternates the screen image between the computer display and the device Connecting an HDMI device The computer includes an HDMI High Definition Multimedia Interface port The HDMI port connects the computer to an optional video or audio device such as a high definition television or any compatible digital or audio component amp NOTE To transmit video signals through the HDMI port you need an HDMI cable purchased separately The computer can support one HDMI device connected to the HDMI port while simultaneously supporting an image on the computer display or any other supported external display 34 Chapter 4 Multimedia ENWW To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer HEMA S a 2 Connect the other end of the cable to the video device according to the device manufacturer s instructions 3 Press the f4 action key on the computer to switch the image between the display devices connected to the computer Configuring audio for HDMI select models only To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configur
53. e slanted corner as shown in the illustration If a SIM is inserted backwards or upside down the battery may not snap into place properly and could damage the SIM and the SIM connector To prevent damage to the connectors use minimal force when inserting a SIM To insert a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet oe pe Turn the computer upside down on a flat surface with the battery bay toward you ENWW Using HP Mobile Broadband 17 6 Remove the battery 7 Insert the SIM card into the slot 8 Replace the battery amp NOTE HP Mobile Broadband will be disabled if the battery is not replaced 9 Turn the computer right side up and then reconnect external power and external devices 10 Turn on the computer Removing a SIM To remove a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface with the bat
54. e the default audio playback device as follows 1 Right click the Speakers icon in the notification area at far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK HP TrueVision webcam Your computer includes an integrated HP TrueVision webcam located at the top of the display The webcam allows you to capture and share video amp NOTE Your computer may look slightly different from the illustration in this section ENWW HP TrueVision webcam 35 To use the webcam A Double click the HP MediaSmart icon on the desktop and then do one of the following e Tap the video icon 1 on the screen A window opens that displays a Webcam button e Tap the Webcam button amp NOTE In the video module you can start the webcam create a video and upload your video to YouTube A Tap the small Webcam icon 2 at the bottom of the screen For optimum performance observe the following guidelines while using the webcam e Ifyou are having trouble viewing or sending multimedia files to someone on another LAN or outside your network f
55. eeeeeeeececeeaaeaaecaeecaeeeeeeeeeeeeeeeeeeeeeeeeeetesedeesecnsennaaeeees 62 Using Disk Defragmenter csresbcsomenearenicariinit ainiin A EE 62 Using Disk Cleanup x cetcctescecees daade ct epeadiaaee cdeaneetascctegaaasaesncteeedaessrcseenbdededeccaehasdedsonsdaaeanauees 63 Using HP ProtectSmart Hard Drive Protection essseeesssrresesernnesseennnannsnnnaatetnnnannnannnanenennaaannannaaaeennno 63 Identifying HP ProtectSmart Hard Drive Protection status 20 0 0 ecceeeeeeeeeeeeeeeeeeenenteeeeees 63 Using HP ProtectSmart Hard Drive Protection Software ceccceeeeeeteeeeeeeetieeeeeeeeaes 64 Replacing the hard Jve caceneccccucerccaiiiiinii tinii inia EARS 64 T Extomal dovicOS iisisti ninisi anneni annsan dieceesedsiedcinedsdecccasessiectaeedscdcinedes cendessiccesmedsimccneetes monies 67 SING a USB dovile errenressn ian a a E aA 67 Conn cinga USB ASVICE saana aer iaia ANa AANA vd Seeders deae 67 Removing a USB CEVC sesana E A E E 67 Using an eSATA dOVICE oreccriiinrici rinine E tek REEE E 68 Connecting an eSATA devita sassiusiiruiinann iiiar nann NEENA RA ANNANN ARNAR KAT ANAA KENNAN 68 Removing an eSATA dovice cisencctigpeclessatiafeedenssteedend cond reneelseebsniwerse INNANEN ENANAR NENNE NEAR 68 o Exemo MEd ENGS co oassig cass acca eos sci cv Sacco ee se ancce vivo du yeaa co soca ace voeosausedeveoe sad seve a un pameauaieeobine cnnce tesa 70 Using Digital Media Slot Cards neresna ieena RE EER 70 Inserting a digital Card 2 ic sicieisie
56. eeeeeennteeeeeeeeeeeaaeeeeeeseeeiaaeeteeeeneenaees 87 Recovering from the dedicated recovery partition select models only 0e 87 Appendix A Setup WY sesisscsicccsierssciadcernsssansdetaadeonseccasassandansadascaad ccssssetadieedadosiasonadcsanataaccendvssidacedaensades san 88 Starting Setup Utility ccccceececssecseceecsencceeeeeeseteceeeesuaateceeesbaceceeesbaateceeecsuactecerensatscersnantecesennatates 88 USING SStup UU srren aa E ches agaeetdsbadvasenedehansuecestavaneteee 88 Changing the language of Setup Utility 0 eee eect e reer ee eeeaaaaeeeeeeeeeeaaaeeeeeeeeeaaas 88 Navigating and selecting in Setup Utility 0 0 e ee eetee eee eeeeaeeeeeeeaaeeeeeeeaaeeeeeeeaes 89 Displaying system information cece cece tere eeenteeeeeeeeaeeeeeeeeeiaeeeeeseeiaeeeeeeneniaes 89 Restoring default settings in Setup Utility 0 ee eeeeeecee eee eeeeeeeeeeeeeeeeaaaeeeeeeseeaaeees 89 Exiting Setup Utility oeri sacs dete Sade es ely tussendenaadaadetegbdai eng eyedatasetedesddidenteesaasbediasenvanaedes 90 Setup Utility MEUS persicina Aeneid a aed bd EET A TEE NEE eee 90 Maini Moni cerceii lees cceene A yh A padi EA NDN 90 ENWW Securty MENU seninim Maea enaa a aa aa agansdaaduadaanena datas ys 90 System Configuration Menu ceccccecceceeeeeee eee eececcaaeceeeeeeeeeeeeeeteccenncaeaeeseeeeeeeeeeeteees 90 Diagnostics MENU sievcsttecdsteiaeaies ecriigaedecedhagin E EE E AE SAANET 91 Appendit B Software Updates siiiu
57. eer smsem a e a aeaaea Maaari a 51 Resolving a low battery level when the computer cannot exit Aibermmati Nn sssini a a aa a AA 51 Calibrating a battery 20 e teeter ee erent ee erent ee serrate eee a e iad aikida GaaS NEE Eaa Ar 51 Step 1 Fully charge the battery ssseeeeesssrsesrssrrrneeeeesrnnnnnannnnanaaaeeennnaaaannannnaaaeee 51 Step 2 Disable Hibernation and Sleep ccccccccccccecececceeeeeeeeeeeteeeeeeteeeeteeeees 52 Step 3 Discharge the battery 00 cc eee eeceeeeeeeeeeneeeeeeeeceeeeeeeaaeeeeeetiaeeeeeneeaaes 52 Step 4 Fully recharge the battery 0 eecccceeeeeenteeeeeeeeenteeeeeeeeenteeeeeeeeeaees 53 Step 5 Reenable Hibernation and Sleep ccccceccecceeeeeeeeeeeeeeceeeaeeeeeeeeeeeeees 53 Conserving battery POWER wi c ssieceecessisceecetseeageteccrtesagncccettssseecccensiasencadeanigenscensbeedeteacehnvngess 53 Storing a Dattely 2 00 kitveisd ated ie a E a niiaeens edie 53 Disposing of a used battery cece eee e ener e eee eeeeaee eee eeeeaeeeeeseeeaaeeeeeeeeeiaeeeereneeaas 54 ENWW vii Replacing the battery oi sictsciessaadeseietedacdeavh Minii Mliddcevehd NN NAN A EAA 54 Shutting down the computer cece cette etree teeter eee eee neers eeeaaaeeeeeeeaaaeeeeeeeaaeeeeeeeiaeeeeeseieeeeeenaes 54 MD MEI gs ceo b 2 oes eece od mane cceu sav Ss nes cdc Wicca paps ea va ru ww ea deep vu wes pu pv cave oa sas ase o ceso aie bo eonnnmae ampeie eeeeaeee meee 56 Identifying installed drives 0 irr nn n
58. eld for example an Enable Disable field use either the arrow keys or f5 or f6 To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press f1 Displaying system information The following procedure explains how to display system information in Setup Utility If Setup Utility is not open begin at step 1 If Setup Utility is open begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring default settings in Setup Utility The following procedure explains how to restore the Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 ie Open Setup Utility by turning on or
59. er NOTE DVDs store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer Backing up your information 85 86 Using Windows Backup and Restore To create a backup using Windows Backup and Restore follow these steps 299 NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up and create a backup 999 E NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since t
60. er mobile network operator service is available In a WWAN each mobile device communicates to a mobile network operator s base station Mobile network operators install networks of base stations similar to cell phone towers throughout large geographic areas effectively providing coverage across entire states regions or even countries e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards e 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz e 802 11g supports data rates of up to 54 Mbps and operates at a frequency of 2 4 GHz An 802 11g WLAN device is backward compatible with 802 11b devices so they can operate on the same network e 802 11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz Ef NOTE 802 11a is not compatible with 802 11b and 802 11g e 802 11n supports data rates of up to 450 Mbps and may operate at 2 4 GHz or 5 GHz making it backward compatible with 802 11a b and g For more information on wireless technology refer to the information and
61. er the administrator password you must restart the computer and try again Power on password Your power on password prevents unauthorized use of the computer After this password is set it must be entered each time you turn on or restart the computer or exit Hibernation A power on password is not displayed as it is set entered changed or deleted Managing a power on password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security gt Set Power On Password and then press enter e To set a power on password type your password in the Enter New Password and Confirm New Password fields and then press enter e To change a power on password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter e To delete a power on password type your current password in the Enter Current Password field and then press enter 4 times 3 To save your changes and exit Setup Utility
62. erformance from the system during the discharge process o The monitor will not turn off automatically Hard drive speed will not decrease automatically when the computer is idle System initiated Hibernation will not occur To discharge a battery 1 2 52 Chapter 5 Unplug the computer from its external power source but do not turn off the computer Run the computer on battery power until the battery is discharged The battery light begins to blink when the battery has discharged to a low battery level When the battery is discharged the battery light turns off and the computer shuts down Power management ENWW Step 4 Fully recharge the battery To recharge the battery 1 Plug the computer into external power and maintain external power until the battery is fully recharged When the battery is recharged the battery light on the computer turns white You can use the computer while the battery is recharging but the battery will charge faster if the computer is off If the computer is off turn it on when the battery is fully charged and the battery light has turned white Step 5 Reenable Hibernation and Sleep A CAUTION Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level i n o m e POr Click the battery meter icon in the notification area and then click More power options or Select
63. evice components that must be handled with care Refer to the following cautions before handling drives Additional cautions are included with the procedures to which they apply A CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information observe these precautions Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Handle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while an optional optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removin
64. evices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Using Bluetooth wireless devices 19 20 Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following Network configuration SSID or security has been changed Wireless device is not installed correctly or has been disabled Wireless device or router hardware has failed Wireless device encountered interference from other devices amp NOTE Wireless networking devices are included with select computer models only If wireless networking is not listed in the feature list on the side of the original computer package you may add wireless networking capability to the computer by purchasing a wireless networking device Before working your way through the sequence of possible solutions to your network connection problem be sure that device drivers are installed for all wireless devices Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use Cannot connect to a WLAN If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer amp NOTE Windows includes the User Account Control feature to improve the security of your
65. eyboard ENWW Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures To activate the TouchPad gestures place two fingers on the TouchPad at the same time as described in the following sections The TouchPad gestures described in this section are enabled at the factory To disable or reenable these gestures 1 Double click on the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab 2 Select the device and then click Settings 3 Select the gesture that you want to disable or reenable 4 Click Apply and then click OK NOTE Your computer also supports additional TouchPad features that are disabled at the factory To view and enable these features click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab Select the device and then click Settings Scrolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers slightly apart on the TouchPad and drag them across the TouchPad in an up down left or right motion Ah NOTE Scrolling speed is controlled by finger speed Pinching Pinching allows you to zoom in or out on items such as PDFs images and photos To pinch e Zoomin by holding two fingers together on the TouchPad and then pull the fingers apart to increase an object s size e Zoom out by holding two fingers apar
66. f the drives in the preceding list may not be supported by your computer Using optical discs An optical drive such as a DVD ROM drive supports optical discs CDs and DVDs These discs store information such as music photos and movies DVDs have a higher storage capacity than CDs Your optical drive can read standard CD and DVD discs If your optical drive is a Blu ray Disc ROM Drive it can also read Blu ray discs Ef NOTE Some of the optical drives listed may not be supported by your computer The listed drives are not necessarily all of the supported optical drives Some optical drives can also write to optical discs as described in the following table Optical drive type Write to CD RW Write to DVDIRW R Write to DVD RW DL Write label to LightScribe CD or DVD tRW R Blu ray ROM DVD R _ Yes Yes Yes No RW SuperMulti DL Drive SuperMulti LightScribe Yes Yes Yes Yes DVD RW and CD RW Combo Drive with DL support Blu ray ROM with Yes Yes Yes Yes LightScribe DVD R RW SuperMulti DL Drive ENWW Using an optical drive 57 A CAUTION To prevent possible audio and video degradation loss of information or loss of audio or video playback functionality do not initiate Sleep or Hibernation while reading or writing to a CD or DVD Selecting the right disc CDs DVDs and BDs An optical drive supports optical discs CDs DVDs and BDs CDs used to store digital data are also used for commercial a
67. g on the computer display brightness external devices connected to the computer and other factors Identifying batteries One lithium ion battery is included with your computer 46 Chapter5 Power management ENWW Finding battery information in Help and Support Help and Support provides the following tools and information about the battery e Battery Check tool to test battery performance e Information on calibration power management and proper care and storage to maximize battery life e Information on battery types specifications life cycles and capacity To access battery information A Select Start gt Help and Support gt Learn gt Power Plans Frequently Asked Questions Using Battery Check Help and Support provides information on the status of the battery installed in the computer To run Battery Check 1 Connect the AC adapter to the computer amp NOTE The computer must be connected to external power for Battery Check to function properly 2 Select Start gt Help and Support gt Troubleshoot gt Power Thermal and Mechanical 3 Click the Power tab and then click Battery Check Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination Displaying the remaining battery charge A Move the pointer over the battery meter icon in the notification area at the far right of the taskbar Inserting or removing the battery
68. g the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands The airport security devices that check carry on luggage such as conveyor belts use X rays instead of magnetism and will not damage a drive 56 Chapter6 Drives ENWW Using an optical drive Your computer includes an optical drive that expands the functionality of the computer Identify what kind of device is installed in your computer to see its capabilities The optical drive allows you to read data discs play music and watch movies If your computer includes a Blu ray Disc ROM Drive then you can also watch high definition video from disc Identifying the installed optical drive Select Start gt Computer You will see a list of all the devices installed in your computer including your optical drive You may have one of the following types of drives e DVD ROM Drive e DVD tRW R and CD RW Combo Drive e DVD RW R and CD RW Combo Drive with Double Layer DL support e SuperMulti LightScribe DVDtRW R and CD RW Combo drive with Double Layer DL support e Blu ray ROM DVD R RW SuperMulti DL Drive e Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive Ef NOTE Some o
69. he countries or regions in which the devices have been approved for use An optional device may be a wireless local area network WLAN device or an optional Bluetooth device Wireless certification labels are affixed to the bottom of the computer or inside the battery bay 10 Chapter 1 Notebook tour ENWW e SIM subscriber identity module label select models only Provides the ICCID Integrated Circuit Card Identifier of your SIM This label is located inside the battery bay e HP Mobile Broadband Module serial number label select models only Provides the serial number of your HP Mobile Broadband Module This label is affixed on the bottom of the computer or located inside the battery bay ENWW Identifying the labels 11 2 Wireless and local area network Using wireless devices Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN each mobile wireless device communicates with a wireless router or a wireless access point e HP Mobile Broadband Module A wireless wide area network WWAN device that provides access to information wherev
70. he last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points e Before you add or extensively modify software or hardware e Periodically whenever the system is performing optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point Select Start gt Control Panel gt System and Security gt System In the left pane click System Protection Click the System Protection tab Under Protection Settings select the disk for which you want to create a restore point Click Create So e Se oS S Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System protection 3 Click the System Protection tab Chapter 11 Backup and recovery ENWW 4 Click System Restore 5 Follow the on screen instructions Performing a recovery Ef NOTE You can recover only files that you have previously backed up HP recommends that you use HP Recovery Manager to create a set of recovery discs entire drive backup as soon as you set up your computer Recovery Manager software allows you to re
71. hese cards are often used with digital media equipped cameras and PDAs as well as with other computers The Digital Media Slot supports the following digital card formats e Memory Stick MS e Memory Stick Pro MSP e MultiMediaCard MMC e Secure Digital High Capacity SDHC Memory card standard and large size e xD Picture card XD Inserting a digital card A CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the Digital Media Slot CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Digital Media Slot and then push in on the card until it is firmly seated a You will hear a sound when the device has been detected and a menu of options may be displayed Chapter 8 External media cards ENWW Removing a digital card A CAUTION To prevent loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card EY NOTE To stop a data transfer click Cancel in the operating system Copying window 2 To remove a digital card a Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Rem
72. ia tasks Ef NOTE Your computer may not include all of the components listed The following sections explain how to identify and use the multimedia components included with your computer Identifying your multimedia components The following illustration and table describe the multimedia features of the computer ENWW Multimedia features 29 Component 1 Internal microphones 2 Description Record sound 2 3 HP TrueVision webcam light HP TrueVision webcam Turns on when video software accesses the HP TrueVision webcam Records video and captures still photographs 4 Decrease volume action key To decrease the volume press the f9 action key 5 Increase volume action key To increase the volume press the f10 action key 6 Mute Restore volume action key To mute or restore the volume press the f11 action key 7 Speakers 2 Produce sound 8 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 9 Audio in microphone jack Connects a
73. ibernation while reading from or writing to a disc or an external media card 299 amp NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways e Briefly press the power button e Close the display e Click Start click the arrow next to the Shut down button and then click Sleep You can exit Sleep in any of the following ways e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard or button on the remote control select models only e Activate the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen where you stopped working amp NOTE Ifyou have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen 42 Chapter5 Power management ENWW Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1 080 minutes 18 hours of inactivity when running on ei
74. ion regularly to protect your important system files e Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state e Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery e Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create amp NOTE Computers with a solid state drive SSD may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start right click Computer click Manage and then click Disk Management If the partition is present an HP Recovery drive is listed in the window Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully a
75. ion webcam adjusting the properties 37 identifying 7 using 35 HP TrueVision webcam light 30 HP TrueVision webcam light identifying 7 HP USB Ethernet Adapter connecting 22 HP Wireless Assistant software 13 hubs 67 l icons network 12 21 wireless 12 installed drives identifying 56 interference minimizing 22 internal microphones identifying 7 30 Internet connection setup 15 issues resolving 37 J jacks audio in microphone 6 30 audio out headphone 6 30 RJ 45 network 6 K keyboard backlight key identifying 4 keyboard backlight identifying 2 keyboard hotkeys identifying 27 keys action 4 esc 4 ENWW fn 4 keyboard backlight 4 Windows applications 4 Windows logo 4 L labels Bluetooth 10 HP Mobile Broadband Module 11 Microsoft Certificate of Authenticity 10 regulatory 10 serial number 10 SIM 11 wireless certification 10 WLAN 10 LAN Power Saving 90 language support 90 latch battery release 8 left TouchPad button identifying 1 light drive 63 lights battery 5 caps lock 2 drive 6 HP TrueVision webcam 7 keyboard backlight 2 mute 2 power 2 6 RJ 45 network 6 TouchPad 2 wireless 2 local area network LAN cable required 22 connecting cable 22 low battery level 49 M Main menu 90 maintenance Disk Cleanup 63 Disk Defragmenter 62 managing a power on password 81 managing an administrator password 80 media activity action keys 31 ENWW media controls decrease volume
76. irewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings e Whenever possible place bright light sources behind the camera and out of the picture area 36 Chapter 4 Multimedia ENWW Adjusting HP TrueVision webcam properties You can adjust webcam properties using the Properties dialog box which is accessible from various programs that use the integrated camera usually from a configuration settings or properties menu e Brightness Controls the amount of light that is incorporated into the image A higher brightness setting creates a brighter image a lower brightness setting creates a darker image e Contrast Controls the difference between lighter and darker areas on the image A higher contrast setting intensifies the image a lower contrast setting maintains more of the original information s dynamic range but leads to a flatter image e Hue Controls the aspect of color that distinguishes it from another color what makes a color red green or blue Hue is distinct from saturation which measures the intensity of the hue e Saturation Controls the strength of color in the final image A higher saturation setting creates a bolder image a lower saturation setting creates a more subtle image e Sharpness Controls the definition of edges in an image A higher
77. is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed LightScribe DVD R discs Use LightScribe DVD R discs for sharing and storing data home videos and photos These discs are read compatible with most DVD ROM drives and DVD video players With a LightScribe enabled drive and LightScribe software you can write data to the disc and then add a designer label to the outside of the disc 58 Chapter6 Drives ENWW Blu ray Disc Also called BD Blu ray Disc is a high density optical disc format for the storage of digital information including high definition video A single layer Blu ray Disc can store 25 GB over five times more than the 4 7 GB single layer DVD A dual layer Blu ray Disc can store 50 GB almost 6 times more than the 8 5 GB dual layer DVD Typical uses include the following e Storage of large amounts of data e High definition video playback and storage e Video games Ef NOTE As Blu ray is a new format containing new technologies certain disc digital connection compatibility and or performance issues may arise and do not constitute defects in the product Flawless playback on all systems is not guaranteed Playing a CD DVD or BD 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side u
78. itor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The f4 action key can also alternate images among other devices that are receiving video information from the computer 26 Chapter 3 Pointing devices and keyboard ENWW Icon Action Description lda Previous track section Plays the previous track of an audio CD or the previous section of a DVD or a BD ii Play Pause Plays pauses or resumes an audio CD a DVD or a BD E Stop Stops audio or video playback of a CD a DVD or a BD Phi Next track section Plays the next track of an audio CD or the next section of a DVD or a BD d Decrease volume Decreases speaker sound incrementally when you hold down this key d Increase volume Increases speaker sound incrementally when you hold down this key iG Mute Restore volume Mutes or restores speaker sound tja Wireless Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must be set up prt sc Print screen Takes a snapshot or picture of your computer screen and copies it to the clipboard Using the hotkeys Hotkeys are combinations of the fn key 1 and either the esc key 2 or one of the arrow keys 3 Icon Function Hotkey Description Display system information fnt esc Displa
79. k Customize notification icons 3 Under Behaviors select Show icons and notifications for the Power icon 4 Click OK Using power plans A power plan is a collection of system settings that manages how the computer uses power Power plans can help you conserve power or maximize performance You can change power plan settings or create your own power plan Viewing the current power plan A Click the battery meter icon in the notification area at the far right of the taskbar Select Start gt Control Panel gt System and Security gt Power Options ENWW Setting power options 43 Selecting a different power plan A Click the battery meter icon in the notification area and then select a power plan from the list Select Start gt Control Panel gt System and Security gt Power Options and then select a power plan from the list Customizing power plans 1 3 4 Click the battery meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Security gt Power Options Select a power plan and then click Change plan settings Change the settings as needed To change additional settings click Change advanced power settings and make your changes Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 4 Select Start gt Control Panel
80. ked To determine whether a drive is currently protected or whether a drive is parked select Start gt Control Panel gt Hardware and Sound gt Windows Mobility Center e Ifthe software is enabled a green check mark is superimposed over the hard drive icon e Ifthe software is disabled a red X is superimposed over the hard drive icon e Ifthe drive is parked a yellow moon is superimposed over the hard drive icon The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a change in status you need to enable the notification area icon To enable the notification area icon 1 Select Start gt Control Panel gt Hardware and Sound gt HP ProtectSmart Hard Drive Protection 2 On the Icon in System Tray row click Show 3 Click OK ENWW Using HP ProtectSmart Hard Drive Protection 63 If HP ProtectSmart Hard Drive Protection has parked the drive the computer will behave in the following ways The computer will not shut down The computer will not initiate Sleep or Hibernation except as described in the following Note NOTE If the computer is running on battery power and reaches a critical battery level HP ProtectSmart Hard Drive Protection allows the computer to initiate Hibernation The computer will not activate battery alarms set on the Alarms tab in Power Options properties Before you move the computer HP recommends that you either shut it down or i
81. le at many electronics stores Disable Sleep mode before playing the disc Do not initiate Hibernation or Sleep while playing a disc Otherwise you may see a warning message asking if you want to continue If this message is displayed click No After you click No the computer may behave in either of the following ways Playback may resume The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources o Turn off printers and scanners and unplug cameras and portable handheld devices Disconnecting these Plug and Play devices frees up valuable system resources and results in better playback performance o Change desktop color properties Because the human eye cannot easily tell the difference between colors beyond 16 bits you should not notice any loss of color while watching a movie if you lower system color properties to 16 bit color as follows 1 Right click on a blank area of the computer desktop and select Screen resolution 2 Select Advanced settings gt Monitor tab 3 Select High Color 16 bit if this setting is not already selected 4 Click OK A disc does not play automatically 1 2 3 Select Start gt Default Programs gt Change AutoPlay settings Confirm that the Use AutoPlay for all media and devices check bo
82. n As you add new software and data files you should back up your system on a regular basis to maintain a reasonably current backup Back up your system at the following times ENWW 4 At regularly scheduled times NOTE Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Note the following when backing up Create system restore points using the Windows System Restore feature and periodically copy them to disc Store personal files in the Documents library and back up this folder periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit gt Paste 4 Save the document You can back up your information to an optional external hard drive a network drive or discs When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R or DVD RW The discs you use will depend on the type of optical drive installed in your comput
83. n deere eerie sere neee ee neeeeeeetea 56 Handing dive S 4 1 isscseeecissosdecateesdehverereedecred atdeeriia tine eet teehee en dad eta ated 56 Using an Optical ANVE sae A eee tele eens 57 Identifying the installed Optical drive eee eeeeeeeeeeeeene eter eeeeeeeeeeeeaaeeeeeeeeetaeeeeeeeeenaaes 57 USING optical digis a sisce ccc ceceleces feeetececes fe oinean A EEEE 57 Selecting the right disc CDs DVDs and BDs 0 00 eee ccecceeeeeeecneeee eee eeeteeeeeeettaeeeeeeneeaaas 58 CDR GISCS epiese hace susp Aidd ace netesdted ac NN 58 CD RW OBOS sectccuscnset innr AnNa NE EANA E 58 DYDER GISCS urcarea e EE AE EEEE A EEEa 58 DVDRW dISGS ciiiciieticttiiticlnetteeileenetsis ET EERTE EAN 58 LightScribe DYDER GISCS wsctsni seneecdnsiedeleveet pnlelivantpedessintiaeeinteiaceteetiaenedenes 58 Blustay DISC censier ean n E eerie greta iee 59 Playingia CD DVD or BD acces tect iaik dete nie Aa A A E a LEES 59 Configuring AutoPlay 0 0 0 er ttre ieee nner eerie eee seer neeee eee neeeeeeenaeeeeeeeetea 60 Changing DVD region SettingS cece er eter naan ARENA ANERE EERENS 60 Observing the copyright Warning ssiinssessarniioornii iiei a 60 Copying a CD or DVD siort ienaa aiaiai ikainiai irad riiidaiiat 61 Creating burning a CD or DVD oceccncnrerorcoiitinii iniaa ATE 61 Removing an optical disc CD DVD or BD 0 0 eeeeeeeeee eee eeeeteaeeeeeeeeeenaaeeeeeeeeeeeaaes 62 Improving hard drive performance cccceeeeeeee
84. n kraana arn E NAAN ANNEKE ANAE KAERAREN NAEK EAEN 26 Using the Hotkeys cceceeadcnianicnrernirne iina E TES 27 ee o O A AA E 29 Multimedia TENUES a nnceiecai iinan e EE TETA E E R 29 Identifying your multimedia Components eeeeessssesirrsssstrrrrrestttttrrsttstttnnnnsnstttnnnnsssttnnnnnt 29 Using the media activity action Keys 0 ee eceeeeeeee eee eeeeeceeeeeeeeaaeeeeseeeaeeeeeseeenneeeeenenaaes 31 Using the media activity action keys seeeeeseseeeerressseerrrrsssrttrrnssssrernrnsnsrrenn 31 Multimedia SOmWare sicccivasasscotasasatauedivarsamccaneeveyaadcausdetvaaddauessuayaancdateduy TENEAN 31 Using HP MediaSmart Software cecececceceeeneeeeeeeenneeeeeeeaaeeeeeeeeaeeeeeeeeiaeeeeeeeiaeeeeesenaas 32 Using other multimedia software oo ee ccc eee eeettte eee e eee eaaeeeeeeeeeaaeeeeeeeeeeaeeeeeeeeeenaaeees 32 Installing multimedia software from a CISC ccceeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeeteeeeaaeeeeeeeeaaeeees 32 PRU Oy cates dare ace E nels oe dean clase at cc coe eaten scceeevea aw sacaea teh aceeexesaueee teexenseae 32 Connecting external audio devices 0 eee ct eee e cette eee eeeeete tees ee taaeeeeseetaaeeeeeeetiaeeeeeenenaaes 33 Checking your audio FUNCTIONS cc eee cetee eee eeete eee e rete eee teeta neers ee taaeeeeeetaeeeeeeeniaeeeesenaes 33 e a Irene peer rere fre reer peer creer renter E A epee rerer pemerr reer rr E rrrrerr eee reer rr errr eererrccrrr errr 33 Connecting an external monit
85. n optional computer headset microphone stereo array microphone or monaural microphone 30 Chapter4 Multimedia ENWW Using the media activity action keys The media activity action keys control the play of an audio CD or a DVD or BD that is inserted into the optical drive Using the media activity action keys Media activity is controlled by the f5 f6 f7 and f8 action keys e When an audio CD or a DVD or BD is not playing press the f6 action key 2 to play the disc e When an audio CD or a DVD or BD is playing use the following action keys To pause or resume playing the disc press the f6 action key 2 o To stop the disc press the f7 action key 3 o To play the previous track of an audio CD or the previous section of a DVD or BD press the f5 action key 1 To play the next track of an audio CD or the next section of a DVD or BD press the f8 action key 4 Multimedia software The computer includes preinstalled multimedia software Depending on the hardware and software included with the computer the following multimedia tasks may be supported e Playing digital media including audio and video CDs audio and video DVDs and BDs and Internet radio e Creating or copying data CDs e Creating editing and burning audio CDs e Creating editing and burning a video or movie to a DVD or BD or a video CD ENWW Multimedia software 31 Using HP MediaSmart software Your computer has preinstalled HP Me
86. n you use the computer for e mail network or Internet access unauthorized persons may be able to gain access to the computer your personal files and information about you Use the firewall software preinstalled on the computer to protect your privacy Firewall features include logging and reporting of network activity and automatic monitoring of all incoming and outgoing traffic Refer to the firewall user guide or contact your firewall manufacturer for more information NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall Installing critical security updates A CAUTION Microsoft sends alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert Updates to the operating system and other software may have become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer Use the update link at Start gt All Programs gt Windows Update e Run Windows U
87. nd keep them in a safe place The software allows the creation of only one set of recovery discs amp NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site Note the following guidelines before creating recovery discs e You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process 84 Chapter 11 Backup and recovery ENWW Only one set of recovery discs can be created per computer Number each disc before inserting it into the optical drive If necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs i 2 Select Start gt All Programs gt Recovery Manager gt Recovery Disc Creation Follow the on screen instructions Backing up your informatio
88. nitiate Sleep or Hibernation Using HP ProtectSmart Hard Drive Protection software The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks Enable and disable HP ProtectSmart Hard Drive Protection Ef NOTE Depending on your user privileges you may not be able to enable or disable HP ProtectSmart Hard Drive Protection Additionally members of an Administrator group can change the privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window Select Start gt Control Panel gt Hardware and Sound gt HP ProtectSmart Hard Drive Protection Click the appropriate button to change settings Click OK Replacing the hard drive A CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove the hard drive 1 2 3 4 5 6 Save your work Shut down the computer and close the display Disconnect all external device
89. nnnnsteennnnnten nnne 20 Cannot coninectito a WLAN ac ssiiacccreuisitcccdetnasadscoagaytviashccaaeyvevencdlacaveveadscdasel eee nnedeeeandees 20 Cannot connect to a preferred WLAN network cceeceeeeeeeeeeeeeececnaceaecaeeeeeeeeeeeeeeteees 20 Network icon is not diSplayed 0 0 cece eeeeenee eter e EA AENA 21 Current WLAN network security codes are unavailable 0 0 0 0 ceceeeeeeeeeeeeeeeentteeeeeeeeaees 21 ENWW WLAN connection is Very weak ccccceeeceeee eee cnee ee eee eentne nese eee eeeeeeeeenaeeeeeeeeniaeeeeeete 22 Cannot connect to the wireless router eee cece cess eeeee teeter eeaaeeee eset enaaeeeeeeeeeiaeeeeeeeeeaaas 22 Connecting to a local area network LAN cc eccceeeeeeeeeeeeeee eee eeeaaeeeeeeeaaeeeeeeeaeeeeseeiaaeeeeeeeeneeeeenaes 22 3 Pointing devices and KeybDOar csccciccies cscccicsses ceccicesssscececsessdsdeceeseds irao nn Annn NENANA A Aar a aa na 24 Using POINTING GEVICES scsrccrce soseri inr ani EE EE TORE ET 24 Setting pointing device preferences sssesessrrresesrrnansssnnasarennaaatananaaatennnnatannnaannennaaanannaaae 24 Using the TOUCH RAG earna O 24 Turning the TouchPad on and Off aesnccscncrcancnecineanen aa 24 Using TouchPad gestures cccecceceeeeeee eee eeeeeneeeeeeeeeneeeeeseeaaeeeeeeeeiaeeeeeseeaes 25 SCPOM MING eeraa ccteetanist ecthstaanpeecd lt avsaseeeeestats 25 PACING senasa Moat Aa aa NA A 25 Using the action KOyS sscsirarirarirrniurinnriin
90. odule compartment cover screw 1 SN Soe PE Lift the memory wireless module compartment cover 2 away from the computer SD 9 amp NOTE Ifa memory module is installed in the expansion memory module slot first remove the expansion memory module 9 Remove the memory module from the primary memory slot a Pull away the retention clips 1 on each side of the memory module The memory module tilts up A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module ENWW Adding or replacing memory modules 75 b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container 10 Insert a memory module in the primary memory module slot a Align the notched edge 1 of the memory module with the tab in the memory module slot A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clip
91. oes not detect an installed device the device driver software may be missing or corrupted If you suspect that the optical drive is not being detected verify that the optical drive is listed in the Device Manager utility 1 Remove any discs from the optical drive 2 Select Start gt Control Panel gt System and Security Then in the System area click Device Manager 3 In the Device Manager window click the arrow next to DVD CD ROM drives to expand the list to show all of the installed drives 4 Right click the optical device listing to perform the following tasks e Update driver software e Disable e Uninstall e Scan for hardware changes Windows scans your system for installed hardware and installs any required drivers e Click Properties to see if the device is working properly The Properties window provides details about the device to help you troubleshoot issues Click the Driver tab to update disable or uninstall drivers for this device A disc does not play e Save your work and close all open programs before playing a disc e Log off the Internet before playing a disc 38 Chapter 4 Multimedia ENWW Be sure that you insert the disc properly Be sure that the disc is clean If necessary clean the disc with filtered water and a lint free cloth Wipe from the center of the disc to the outer edge Check the disc for scratches If you find scratches treat the disc with an optical disc repair kit availab
92. ompted to do so restart your computer after the installation is complete and then verify the operation of the device Obtaining the latest Windows device drivers ENWW You can obtain the latest Windows device drivers by using Windows Update This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products To use Windows Update 1 Select Start gt All Programs gt Windows Update EY NOTE Ifyou have not previously set up Windows Update you will be prompted to enter settings before you can check for updates Click Check for Updates Follow the on screen instructions Troubleshooting 41 5 Power management Setting power options Using power saving states The computer has two power saving states enabled at the factory Sleep and Hibernation When Sleep is initiated the power lights blink and the screen clears Your work is saved to memory letting you exit Sleep faster than exiting Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off A CAUTION To prevent possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or H
93. on disc in the software Help or on the manufacturer s Web site 60 Chapter6 Drives ENWW Copying a CD or DVD 1 Select Start gt All Programs gt CyberLink DVD Suites gt Power2Go 2 Insert the disc you want to copy into the optical drive 3 Click Copy at the bottom right of the screen Power2Go reads the source disc and copies the data to a temporary folder on your hard drive 4 When prompted remove the source disc from the optical drive and insert a blank disc into the drive After the information is copied the disc you created ejects automatically Creating burning a CD or DVD ENWW If your computer includes a CD RW DVD RW or DVD RW optical drive you can use software such as Windows Media Player or CyberLink Power2Go to burn data and audio files including MP3 and WAV music files To burn video files to a CD or DVD use Windows DVD Maker CAUTION Observe the copyright warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes Observe the following guidelines when burning a CD or DVD e Before burning a disc save and close any open files and close all programs e A CD R or DVD R is usually best for burning audio files because after the information is copied it cannot be changed amp NOTE You cannot create an audio DVD with Cy
94. or Or projector ce ee eeeeee eee eeee eee eeeeceeeeeeettaeeeeeeeneeeeeeeeaas 34 Connecting an HDMI deVICE 0 0 eee AEAEE 34 Configuring audio for HDMI select models Only 0 ecceeeeeeeeeeeeeeeeeeteeeeeeeeaes 35 HP TrueVision WEDCAM cccecccceeeeee eee eeee nese ee eeeneee naiaiae kheden iaia iaxi vindarna ikain ekaia 35 Adjusting HP TrueVision webcam properties 20 0 2 ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeseeeenaaeeeees 37 Troubleshooting aion aA ba eadecneetadaacia eel teens bl A AEAN ened 37 The disc tray does not open for removal Of a CISC oo ee ee eeeeeeeeeeeeeeetee cette eettaeeeeeeeetnaeeeeeenee 37 The computer does not detect the optical drive 22 0 2 ccceecece eee eeeeeeeceeeeeeeeeeeeeeeeeeeteeeeeneeaes 38 A dise does Not play cerasina aN i N ATANA amet T 38 A disc does not play automatically ss sssrseireeriiirrarinsenrrnan induna sinnini NAREN ETERRA NANENANE 39 A movie stops skips or plays erratically ccccccecceceeeeeeeeeeeeeeeeeeeeeecaecaeceeeeeeeeeeeeeeeteeees 39 A movie is not visible on an external display cecceeeeeeeeeeeeeeeeeeeeeeeeteeeneeeeeeeeteeeenaaeeees 40 The process of burning a disc does not begin or it stops before completion 40 A DVD or BD playing in Windows Media Player produces no sound or display 40 A device driver must be reinstalled eee eceeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeseeeaaeeeeseeeaeeeeeeeeeaeees 40
95. ove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left side of the notification area b Click the name of the digital card in the list amp NOTE You are prompted that it is safe to remove the hardware device 3 Press in on the digital card 1 and then remove the card from the slot 2 Q a o ENWW Using Digital Media Slot cards 71 9 Memory modules Adding or replacing memory modules The computer has one memory module compartment which is located on the bottom of the computer The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module A CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE Tousea dual channel configuration when adding a second memory module be sure that both memory modules are the same size Adding or replacing a memory module in the expansion memory module slot The expansion memory module slot is stacked above the primary memory module slot To add or replace a memory module in the expansion memory module
96. p over the tray spindle amp NOTE Ifthe tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to select how you want to use the media content ENWW Using an optical drive 59 Configuring AutoPlay 1 Select Start gt Default Programs gt Change AutoPlay settings 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Choose a default and then select one of the available options for each media type listed 4 Click Save to confirm your selections amp NOTE For more information about AutoPlay refer to Help and Support Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes The region codes help protect copyrights internationally You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive A CAUTION The region settings on your DVD drive can be changed only 5 times The region setting you select the fifth time becomes the permanent region setting on the DVD drive The number of region changes remaining is displayed on the DVD Region tab To change settings through the operating system 1 Select Start g
97. pacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water For additional information refer to the Regulatory Safety and Environmental Notices included with this computer Replacing the battery Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition A message refers you to the HP Web site for more information about ordering a replacement battery If the battery is possibly covered by an HP warranty instructions include a warranty ID amp NOTE To ensure that you always have battery power when you need it HP recommends purchasing a new battery when the storage capacity indicator turns green yellow Shutting down the computer A CAUTION Unsaved information will be lost when the computer is shut down The Shut down command closes all open programs including the operating system and then turns off the display and computer Sh
98. pair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software amp NOTE Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into an optional external optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only Ef NOTE Computers with an SSD may not have a recovery partition If the computer does not have a recovery partition you will not be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system
99. partment Holds a wireless LAN module a wireless WAN module and memory modules NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Wireless antennas On select computer models at least 2 antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer 8 Chapter 1 Notebook tour ENWW Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 2 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Additional hardware components ola Component Description 1 Power cord Connects an AC adapter to
100. pdate monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft Web site and through the updates link in Help and Support Installing an optional security cable amp NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key 82 Chapter 10 Security ENWW ENWW Installing an optional security cable 83 11 Backup and recovery Recovery after a system failure is as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure e Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability e Backing up your informat
101. rerrrrnsssssreene 81 Entering a power on password ssssssessreerrisrrenrsensstesttttttrnn tnn rnn nn 81 Using antivirus sofware sccerierreeciri innara EEE EE AEE EEE EEEE EREE 81 Using firewall SOMWANGC aniooni iero arini EEAS NEONA AR 82 Installing critical security updates issireeenieinraneian iereatnn uddin iNaNN NENE NA NARAVNE ENAREN NNKAN NAN NANNE ENEE RA N A EEEE 82 Installing an optional security cable 2 eee eeeeeee eee ceee cette teeeeee eee niak ninn NAANA AEAEE EEA 82 11 Backup and VO COMES a ssass sca ies eck sic ce essa aE OPNA 84 Creating recovery GISCS ccccisieccteces ieatecdeiassaedeces ha ned eve EEEE E ETEA 84 Backing Up your information 0 00 0 cece cence ee eee enter ee teeter eect AAAA AEE eeaaaeeeeeeeaaaeeeeeeeaaaeeeeseeneeeeneeaees 85 Using Windows Backup and Restore 0 0 0 cccceeeeeeeeeeeeeeeeennieeeeeeeeeeaaaeeeeeeeeeiaaeeeeeseeeenaees 86 Using system restore PONS as sess aden sctetacentyiaaceetheedaseetusdund NAE ERANA NAAA AKNAN eee 86 When to create restore points cccecceeceecceeeeeeeeeeeeeeeeeeeteeseeeeeessenseseeaeeees 86 Create a system restore point ccceccccccccseecccecneeteceeecaaneeddeceeaeenendensneseneneenenes 86 Restore to a previous date and time ccccccceeceeeeee eee ee eect eeeeteeeteeeeeeeeeneneaee 86 POMfOnming a NECOVELY 2 25 icecsescs send eeliads ooldevset a aE AE AE NANA R A 87 Recovering from the recovery CISCS cccccceeeeeeeeee
102. rewall software e Windows updates Unauthorized access to Setup Utility BIOS settings and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable slot used with an optional security cable Using passwords A password is a group of characters that you choose to secure your computer information Several types of passwords can be set depending on how you want to control access to your information Passwords can be set in Windows or in the non Windows Setup Utility preinstalled on the computer A CAUTION To prevent being locked out of the computer record each password you set Because most passwords are not displayed as they are set changed or deleted it is essential to record each password immediately and store it in a secure place You can use the same password for a Setup Utility feature and for a Windows security feature You can also use the same password for more than one Setup Utility feature 78 Chapter 10 Security ENWW Use the following guidelines when setting a password in Setup Utility e A password can be any combination of up to 8 letters and numbers and is case sensitive e A password set in Setup Utility must be entered at a Setup Utility prompt A password set in Windows must be entered at a Windows
103. ris nankin are a AEE NEARE 45 Testing an AC adapter occidere en E E ETEN ee es 46 Using battery pOWwer aesssssessrrussserrnneeasnrnnndadtntnnaaattunaAaaaAtAAAAAaAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA ANNAE AAAA 46 ldeptying DattenleS senarren E E eevee aes 46 Finding battery information in Help and Support ccccceeeeeeeeeee eee e eee e eee eeeeeeeeeeeeeeeeeee 47 Using Battery Check 2 csccccceecesecceeeeensenceeeeeennenseeeeesenneceeeeeneneceseeenneaseeeseessanseeeeneesaneae 47 Displaying the remaining battery Charge cccccceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeteeeneaeees 47 Inserting or removing the battery cece cece eeeeeeeeee eee eeeeeeeeeeeeeeeeaaeeeeeeenaaeeeeeneeenaeees 47 Chargog a DATO oie ois doc cgca E dene vepeudicnctadeg EA 48 Maximizing battery discharge time cc ceccccteeeeeee eter eeeeetneeeeeeeeeeaaeeeeeeeeeiaaeeeeeeeneenaees 49 Managing low battery levels 00 0 ccecceieeeeee eee eeeenee ener eeeeeaaeeeeeeeeeeaaeeeeeeeeeiaeeeeeeeeeenaaes 49 Identifying low battery levels eee ener eeeeeennneeeeeeeeetaaaeeeeeeeeetieeeeeeeeeenaees 49 Resolving a low battery level o oo ee eeceeeeeeeetne tere ee etaeeeeeeeaeeeeeeeeiaeeeeeneaaes 51 Resolving a low battery level when external power is available 51 Resolving a low battery level when a charged battery is available soatini oinensis enii aaa adadi 51 Resolving a low battery level when no power source is availa bl
104. rk devices are connected to a wired network Network disconnected Indicates that one or more of your network drivers are installed and wireless connections are available but no network devices are connected to a wired or wireless network BS Ang Using the wireless controls You can control the wireless devices in your computer using these features e Wireless action key e HP Wireless Assistant software e Operating system controls Using the wireless action key The computer has a wireless action key one or more wireless devices and a wireless light All of the wireless devices on your computer are enabled at the factory so the wireless light is white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is amber all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless action key to turn on or turn off the wireless devices simultaneously Individual wireless devices can be controlled through HP Wireless Assistant software Using HP Wireless Assistant software A wireless device can be turned on or off using HP Wireless Assistant software If a wireless device is disabled in Setup Utility it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant
105. rk icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN the software driver is either missing or corrupted A Windows Device not Found error message may also be displayed The driver must be reinstalled Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http www hp com If the WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software To get the latest version of the WLAN device software for your computer follow these steps 1 Open your Web browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the Search box 4 Press enter and then follow the on screen instructions amp NOTE Ifthe WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software Current WLAN network security codes are unavailable If you are prompted for a network key or a name SSID when connecting to a WLAN the network is protected by security You must have the current codes to make a connection on a secure network The SSID and network key are alphanumeric codes that identify your computer to the network e Fora network connected to your personal wireless router review the router user guide for in
106. rner of the screen press esc 2 When the Startup Menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Use the arrow keys to select System Configuration gt Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter oS Ss To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change goes into effect immediately 88 AppendixA Setup Utility ENWW Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a fi
107. rnet gt Network and Sharing Center For more information select Start gt Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point 999 NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network 14 Chapter 2 Wireless and local area network ENWW Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 The following illustration shows an example of a wireless network installation that is connected to the
108. roadband gives you the freedom to stay connected to the Internet send e mail or connect to your corporate network whether you are on the road or outside the range of Wi Fi hotspots HP Mobile Broadband supports UNDP Universal Notebook Data Platform which enables data connectivity for notebook computers You may need the HP Mobile Broadband Module serial number to activate mobile broadband service The serial number is printed on a label inside the battery bay of your computer Some mobile network operators require the use of a subscriber identity module SIM A SIM contains basic information about you such as a personal identification number PIN as well as network information Some computers include a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer For information on inserting and removing the SIM refer to the Inserting a SIM and Removing a SIM sections in this chapter For information on HP Mobile Broadband and how to activate service with a preferred mobile network operator refer to the HP Mobile Broadband information included with your computer For additional information see the HP Web site at http www hp com go mobilebroadband United States only Inserting a SIM A CAUTION When inserting a SIM position the card with th
109. s 2 Connect optional USB devices 4 Battery light e White The computer is connected to external power and the battery is fully charged e Amber The computer is connected to external power and the battery is charging e Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light continues to blink 5 Power connector Connects an AC adapter 6 an Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen ENWW Identifying the hardware 5 Left side components KEENE Vents 2 External monitor port Description Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Connects an optional external display such as a monitor or projector to the computer RJ 45 network lights 2 e White The network is connected e Amber The network is showing activity RJ 45 network jack Connects a network cable HDMI port eSATA USB port Connects an optional HDMI device Connects high performance eSATA components such as an eSATA external hard drive or connects an optional USB device
110. s select Start gt Devices and Printers Then right click the icon representing your device and select Mouse settings Lights Component Description 1 e TouchPad light On TouchPad is disabled 2 Caps lock light On Caps lock is on 3 Power light e On The computer is on e Blinking The computer is in the Sleep state NOTE Another power light is located on the left side of the computer 4 C E Mute light On Speaker sound is off 5 tjt Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE Wireless devices are enabled at the factory e Amber All wireless devices are off 6 a Keyboard backlight select On The keyboard backlight is enabled i models only 2 Chapter 1 Notebook tour ENWW Buttons Component Description 1 TouchPad on off button Turns the TouchPad on and off Quickly double tap the button to turn the TouchPad on and off 2 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power
111. s connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface Remove the battery from the computer 64 Chapter6 Drives ENWW 7 With the hard drive bay toward you loosen the hard drive cover screw 1 8 Lift the hard drive cover away from the computer 2 9 Remove the hard drive screws 1 and pull the hard drive up 2 to disconnect the hard drive 10 Disconnect the hard drive cable and lift the hard drive 3 out of the hard drive bay To install a hard drive 1 Connect the hard drive cable and insert the hard drive into the hard drive bay 1 ENWW Replacing the hard drive 65 2 Push the hard drive down 2 until the hard drive snaps into place and replace the hard drive screws 3 T paan I 3 Align the tabs on the hard drive cover with the notches on the computer 1 4 Close the cover 2 5 Tighten the hard drive cover screw 3 66 Chapter6 Drives ENWW 7 External devices Using a USB device A USB port connects an optional external device such as a USB keyboard mouse drive printer scanner or hub to the computer or to an optional expansion product Some USB devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions The computer has 3 USB ports which support USB 1 0 USB 1 1 and USB
112. s snap into place 11 Align the tabs 1 on the memory wireless module compartment cover with the notches on the computer 76 Chapter9 Memory modules ENWW ENWW amp NOTE If you removed a memory module from the expansion memory slot before removing the primary memory module replace the memory module in the expansion memory module slot 12 Close the cover 2 13 Tighten the memory wireless module compartment cover screw 3 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer Adding or replacing memory modules 77 10 Security Protecting the computer Standard security features provided by the Windows operating system and the non Windows Setup Utility can protect your personal settings and data from a variety of risks Follow the procedures in this guide to use the following features e Passwords e Antivirus software e Firewall software e Critical security updates e Optional security cable NOTE Security solutions are designed to act as deterrents but they may not deter software attacks or prevent the computer from being mishandled or stolen NOTE Before you send your computer for service remove all password settings Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Norton Internet Security software Unauthorized access to data e Fi
113. sharpness setting creates a more defined image a lower sharpness setting creates a softer image e Gamma Controls the contrast affecting the mid level grays or midtones of an image Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights A lower gamma setting makes grays look black and makes dark colors even darker e Backlight Comp Compensates in cases where a subject with a large amount of background light would otherwise be obscured by blooming or silhouetting For information about using the HP TrueVision webcam select Start gt Help and Support Troubleshooting The following sections describe several common issues and resolutions The disc tray does not open for removal of a disc 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the disc tray is released and then pull out the tray 2 until it stops ENWW Troubleshooting 37 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces EY NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case The computer does not detect the optical drive If Windows d
114. soversmkeesiamiaenecavaaene 12 Using Wireless devices cscaceniirns iniii E EEEREN EEEE EEE 12 Identifying wireless and network status ICONS cceeeeeeeeeeeeeeeeeeeeeteeeeeeeeeteeeaeeeeeteeaaeees 12 Using the wireless Controls c cccceccseeseseceeceseserececennesenececeeneseqeeeecnnssedeneceennneseteeentesegees 13 Using the wireless action key sicdii ccctescetevsctenees caadhivn eesaddeeceeendadeteteesateaeti wesdastitewanbitiess 13 Using HP Wireless Assistant software 00 00 eee eeeeneee eee e entre ee eeeeaeeeeeeeeaaeeeeeeeenaeeeeseenaaees 13 Using operating system Controls eee eecece cece eee cece eeenne eee ee eaaeee EARANN EEEREN AENEA 14 USING a WLAN crinii aana NENEA havin civerd van E A via ndaneuedeadieriansaae 14 Setting up a WLAN ontok e a E 15 Protecting your WLAN occireraiccritiitie i nae T REENT 15 Connecting io a WLAN seninvsssniiiiai raae EA AEA ENEAN 16 Roaming to another Network sscee ariran aE EAE REEE ATTE 17 Using HP Mobile Broadband enneneersmersriciii inita EET 17 lnsering a SIM sarcen nunnai aii eie dds niia a i aaa aiea oes 17 Removing a SIM ecer n a ET E 18 Using Bluetooth wireless devices 2 cccecccccecueeececeeeueeeceeceenensececenanecseecenneesseeeeenneecseeceennecaeeeetneeseees 19 Bluetooth and Internet Connection Sharing ICS occ eeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeaeeees 19 Troubleshooting wireless connection problems esssssseiessseerrststerrrssttrrrsstttrtrasttnnnnnte
115. structions on setting up the same codes on both the router and the WLAN device e Fora private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted to do so Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security You must change the corresponding code in your computer accordingly If you are provided with new wireless network keys and SSID for a network and if you have previously connected to that network these steps to connect to the network 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Manage wireless networks in the left panel A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several are displayed 3 Select the network in the list right click the network and then click Properties amp NOTE Ifthe network you want is not listed check with the network administrator to be sure that the router or access point is operating 4 Click the Security tab and enter the correct wireless encryption data into the Network security key box 5 Click OK to save these settings ENWW Troubleshooting wireless connection problems 21 WLAN connection is very weak If the connection is very weak or if your computer cannot make a connection to a WLAN
116. t Control Panel gt System and Security Then in the System area click Device Manager 2 Click the arrow next to DVD CD ROM drives to expand the list to show all of the installed drives 3 Right click the DVD drive for which you want to change region settings and then click Properties 4 Click the DVD Region tab and make changes 5 Click OK Observing the copyright warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes A CAUTION To prevent loss of information or damage to a disc observe the following guidelines Before writing to a disc connect the computer to a reliable external power source Do not write to a disc while the computer is running on battery power Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Save the information to your hard drive and then burn from your hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration amp NOTE For details about using software included with the computer refer to the software manufacturer s instructions which may be provided
117. t on the TouchPad and then pull the fingers together to decrease an object s size ENWW Using pointing devices 25 Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard To use an action key press and hold this key to activate the assigned action NOTE Depending on the application you are using pressing fn and one of the action keys will open a specific shortcut menu within that application NOTE The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS and revert back to pressing the fn key and one of the function keys to activate the assigned function Icon Action a Help and Support Description Opens Help and Support which provides information about your Windows operating system and computer answers to questions and tutorials and updates to your computer Help and Support also provides automated troubleshooting and links to support specialists a Screen brightness down Decreases the screen brightness level incrementally when you hold down this key ale Screen brightness up Increases the screen brightness level incrementally when you hold down this key ops fm Switch screen image Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from computer display to mon
118. tery bay toward you eo oS N Remove the battery 18 Chapter 2 Wireless and local area network ENWW 7 Push in on the SIM card 1 to release it and then remove the SIM card 2 Replace the battery 9 Turn the computer right side up and then reconnect external power and external devices 10 Turn on the computer Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS ENWW HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth network The strength of Bluetooth is in synchronizing information transfers between your computer and wireless d
119. tes different sets of keys for each computer on the network Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If it is on the wireless light is white If the wireless light is amber press the wireless action key 2 Click the network icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect If the network is a security enabled WLAN you are prompted to enter a network security key which is a security code Type the code and then click OK to complete the connection Ef NOTE Ifno WLANs are listed you are out of range of a wireless router or access point NOTE If you do not see the network you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed You can choose to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network icon in the notification area at the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources
120. ther battery power or external power or when the battery reaches a critical battery level Power settings and timeouts can be changed using Power Options in Windows Control Panel To initiate Hibernation A Click Start click the arrow next to the Shut down button and then click Hibernate To exit Hibernation A Briefly press the power button The power lights turn on and your work returns to the screen where you stopped working amp NOTE Ifyou have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Using the battery meter The battery meter is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan e Todisplay the percentage of remaining battery charge and the current power plan move the pointer over the battery meter icon e To access Power Options or to change the power plan click the battery meter icon and select an item from the list Different battery meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low battery level critical battery level or reserve battery level To hide or display the battery meter icon 1 Right click the Show hidden icons icon the arrow at the left side of the notification area 2 Clic
121. ther programs are closed e Turn off Sleep mode and Hibernation e Be sure that you are using the right kind of disc for your drive See your user guides for more information about disc types e Be sure that the disc is inserted properly e Select a slower write speed and try again e Ifyou are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive e Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manager A DVD or BD playing in Windows Media Player produces no sound or display Use MediaSmart to play a DVD or BD MediaSmart is installed on the computer A device driver must be reinstalled 1 Remove any discs from the optical drive 2 Select Start gt Control Panel gt System and Security Then in the System area click Device Manager 3 In the Device Manager window click the arrow next to the type of driver you want to uninstall and reinstall for example DVD CD ROMs Modems and so on 4 Right click the device listing and click Uninstall When prompted confirm that you want to delete the device but do not restart the computer Repeat for any other drivers you want to delete 40 Chapter4 Multimedia ENWW 5 6 Ta In the Device Manager window click Action and then click Scan for hardware changes Windows scans your system for installed hardware and installs default
122. tiating 42 software Disk Cleanup 63 Disk Defragmenter 62 HP Wireless Assistant 13 MediaSmart 32 updating 92 using 32 solid state drive SSD 87 speakers 5 30 storing battery 53 SuperMulti LightScribe DVD RW and CD RW Combo Drive with DL support 57 supported discs 84 System Configuration menu 90 system failure or instability 84 system information hotkey 27 system information displaying 89 90 system recovery 87 system restore points 84 86 56 84 T temperature 53 TouchPad buttons 1 gestures 24 identifying 1 using 24 TouchPad gestures pinching 25 scrolling 25 zooming 25 TouchPad light identifying 2 TouchPad on off button identifying 1 3 traveling with the computer 10 53 troubleshooting device driver 40 disc burning 40 disc play 38 39 external display 40 HP device drivers 41 optical disc tray 37 optical drive detection 38 Windows drivers 41 turning off the computer 54 U unresponsive system 54 updates software 92 USB cable connecting 67 USB devices connecting 67 description 67 removing 67 stopping 67 USB hubs 67 USB ports identifying 5 67 using system restore 86 V vents identifying 8 Virtualization Technology 90 WwW Windows applications key identifying 4 Windows logo key identifying 4 Windows passwords setin 79 wireless antennas 8 Wireless Assistant software 13 wireless certification label 10 wireless controls action keys 13 HP Wireless Assistant software 13 operating system
123. tional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions amp NOTE The eSATA port also supports an optional USB device Connecting an eSATA device A CAUTION To prevent damage to an eSATA port connector use minimal force to connect an eSATA device A To connect an eSATA device to the computer connect the eSATA cable for the device to the eSATA port eSATA gt You will hear a sound when the device has been detected Removing an eSATA device A CAUTION To prevent loss of information or an unresponsive system use the following procedure to safely remove the device 68 Chapter7 External devices ENWW CAUTION To prevent damage to an eSATA connector do not pull on the cable to remove the eSATA device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar amp NOTE Todisplay the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area 2 Click the name of the device in the list amp NOTE You are prompted that it is safe to remove the hardware device 3 Remove the device ENWW Using an eSATA device 69 70 8 External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing T
124. udio recordings and are convenient for your personal storage needs DVDs and BDs are used primarily for movies software and data backup purposes DVDs and BDs are the same form factor as CDs but have 6 to 7 times the storage capacity 99 NOTE The optical drive on your computer may not support all the types of optical discs discussed in this section CD R discs CD R write once discs are widely used for creating a permanent copy of data that can be shared as needed Typical uses include the following Distributing large presentations Sharing scanned and digital photos video clips and written data Making your own music CDs Keeping permanent archives of computer files and scanned home records Offloading files from your hard drive to free up disk space After data is recorded it cannot be erased or written over CD RW discs Use a CD RW disc a rewritable version of a CD to store large projects that must be updated frequently Typical uses include the following Developing and maintaining large documents and project files Transporting work files Making weekly backups of hard drive files Updating photos video audio and data continuously DVDER discs Use blank DVD R discs to permanently store large amounts of information After data is recorded it cannot be erased or written over DVD RW discs Use DVD RW discs if you want to be able to erase or write over data that you saved earlier This type of disc
125. use the arrow keys to select Exit gt Exit Saving Changes Your changes go into effect when the computer restarts Entering a power on password At the Enter Password prompt type your password and then press enter After 3 unsuccessful attempts to enter the password you must restart the computer and try again Using antivirus software ENWW When you use the computer to access e mail a network or the Internet you expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date Norton Internet Security an antivirus program is preinstalled on the computer The software includes 60 days of free updates It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program Using antivirus software 81 To view and access Norton Internet Security select Start gt All Programs gt Norton Internet Security For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Whe
126. ut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB port When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command To shut down the computer NOTE Ifthe computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 2 3 54 Chapter 5 Save your work and close all open programs Click Start Click Shut down Power management ENWW If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete and then click the Power button e Press and hold the power button for at least 5 seconds e _ Disconnect the computer from external power and remove the battery ENWW Shutting down the computer 55 6 Drives Identifying installed drives Your computer includes a solid state drive SSD with solid state memory Because it has no moving parts an SSD does not generate as much heat as other hard drives To view the drives installed on the computer select Start gt Computer Handling drives Drives are fragile d
127. x is selected Click Save A disc should now start automatically when it is inserted into the optical drive A movie stops skips or plays erratically ENWW Press the Play button You may have accidentally paused the movie Clean the disc Conserve system resources by trying the following suggestions Log off the Internet Change the color properties of the desktop 1 Right click on a blank area of the computer desktop and select Screen resolution Troubleshooting 39 2 Select Advanced Settings gt Monitor tab 3 Select High Color 16 bit if this setting is not already selected 4 Click OK Disconnect external devices such as a printer scanner camera or handheld device A movie is not visible on an external display 1 If both the computer display and an external display are turned on press the f4 action key one or more times to switch between the 2 displays 2 Configure the monitor settings to make the external display primary a Right click on a blank area of the computer desktop and select Screen resolution b Specify a primary display and a secondary display amp NOTE When using both displays the movie image will not appear on any display designated as the secondary display To get information about a multimedia question not covered in this guide go to Start gt Help and Support The process of burning a disc does not begin or it stops before completion e Be sure that all o
128. your computer follow these steps 1 Select Start gt Control Panel 2 Click Hardware and Sound 3 Click Sound 4 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the record functions of the computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open Windows Media Player or MediaSmart and play back the sound amp NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Video Your computer enables you to use a variety of video features e Watch movies e Play games over the Internet e Edit pictures and video and create presentations ENWW Video 33 e Connect external video devices e Watch TV over the Internet or watch record and pause live TV using a TV tuner accessory purchased separately Connecting an external monitor or projector The external monitor port connects an external display device such as an external monitor or a projector to the computer A Toconnect a display device connect the devic
129. ys information about system hardware components and the system BIOS version number A Scroll up fn up arrow Scrolls the page up Scroll down fn down arrow Scrolls the page down v ENWW Using the hotkeys 27 Icon Function Hotkey Description ql Go home fn left arrow Returns the cursor to the beginning of the line where the cursor is located or returns to the beginning of the document gt Go to the end fn right arrow Places the cursor at the end of the line or scrolls to the end of the document To use a hotkey command follow either of these steps e Briefly press the fn key and then briefly press the second key of the hotkey command e Press and hold down the fn key briefly press the second key of the hotkey command and then release both keys at the same time 28 Chapter 3 Pointing devices and keyboard ENWW 4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music watch movies and view pictures Your computer may include the following multimedia components e Optical drive for playing audio and video discs e Integrated speakers for listening to music e Integrated microphone for recording your own audio e Integrated HP TrueVision webcam that allows you to capture and share video e __ Preinstalled multimedia software that allows you to play and manage your music movies and pictures e Multimedia action keys that provide fast access to multimed

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