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HP LaserJet MFP Analog Fax Accessory 300 User's Manual

1. Set or verify the date and time on the HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series ccceeccceeeeeeeeeeenneeeeeeeeeetaeeeeeeeeetaeeeeeseeenaaas 37 Set verify or change the MFP fax accessory country region cecceeeeceeeeeeeeeeeeettetaeeees 37 S 6t the Tax header isieceeec cei Mesiiis east ante auateititeeendes teen eedctaaetiiaitdane eed eetien 38 Remote Tax configuration seeiisccecssseeeece cave adetedeebewsddeeeied avsadebivinveridbbevece cvsdudeaytisvsdielutieeevsddeiacneiis acces 42 Web DrOwSer ne eee 42 FIP Web Jetagimin se E aaa degen ssandevenusdubduudee dnueazcens sagadederseustnns 42 HP MFP Digital Sending Software Configuration Utility 0 0 0 ec cceeeeeeeeeeeeeeteeeeeeeeeaeees 43 ONG TAX SOUINGS sco cece c dace deveevaedeecet a a iinei aie adian raaa ianei adaa Kakade 44 Set the dial tone detecti ecccerresiiorireiii oiin eE RN EEEE 44 Set the overlay header outgoing faxes seessssesserressesernnnnsssnnnaaenennaaannannaasenennaaannannaaaee 44 SOL MHS dialog MOMS secan E ea uceeasaes panecagats spadeeadelvensced s 45 Set a dialing Prefix w eeesctsiecsteheichnisieiesleeddiialedandideededelaienateaeraadieateeaaienies 45 Set the redial rules cs ccc eceeccecceececeeaneecscecatanseceeecdatsunceceqantecedeceaubeaenscannaviadeeecnaeeencecetanede 46 iii SOL Pedial ON DUSY saniar des taviades deativiyt
2. 2 3 4 5 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX SEND Scroll to and touch Detect Dial Tone to see the detect dial tone settings Touch OFF default to disable dial tone detection or touch ON to enable dial tone detection Set the dial tone detection on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series T 2 3 4 5 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to touch Initial Setup to open the initial setup menu Touch Fax Setup to open the fax setup menu Touch Fax Send Settings and use the down arrow key to scroll to Detect Dial Tone Touch Enabled default to enable dial tone detection or touch Disabled to disable dial tone detection Set the overlay header outgoing faxes The overlay header consists of the date time company name phone number and page number and is printed at the top of the page on outgoing faxes This setting determines whether the header is appended to the top of the page or is printed as an overlay If the header is appended to the top of a page it moves page data down which can result in data at the bottom of a page being pushed to another page possibly printing an additional page If the header is printed as an overlay it does not push any page data b
3. or 0 to 2 depending on the country region setting The interval between retries is set by the redial interval setting Set the redial on no answer setting on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp a 2 3 4 5 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX SEND Scroll to and touch Redial on No Answer to open the setting screen Use the up and down arrows to select the number default 0 and then touch OK Set the redial on busy setting on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series ENWW i 2 3 4 5 6 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to touch Initial Setup to open the initial setup menu Scroll to touch Fax Setup to open the fax setup menu Touch Fax Send Settings and use the down arrow key to scroll to Redial on No Answer Touch Never or Once Touch Save Send fax settings 47 Set redial interval The redial interval setting selects the number of minutes between retries if the number dialed is busy or not answering NOTE You might observe a redial message on the control panel when both the Redial on Busy and Redial on No Answer settings are set to off This occurs when the fax accessory dials a number e
4. 10 Touch Save Set the redial rules Set redial on busy The redial on busy setting selects the number of times 0 through 9 the fax accessory redials a number when the number is busy The interval between retries is set by the Redial Interval setting Set the redial on busy setting on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 46 Chapter 2 Set fax settings ENWW 3 4 5 Scroll to and touch FAX SEND Touch Redial on Busy to open the redial on busy setting screen Use the up and down arrows to select the number default 3 and then touch OK Set the redial on busy setting on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 a OS ST ee SN On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to touch Initial Setup Scroll to touch Fax Setup Touch Fax Send Settings and use the down arrow key to scroll to Redial on Busy Touch the text box to display the keyboard Enter the value 0 9 and touch OK Touch Save Set redial on no answer The redial on no answer setting selects the number of times the fax accessory redials if the number dialed does not answer The number of retries is either 0 to 1 used in the U S
5. M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 NOO m e O P ENWW On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup to display the Initial Setup menu Touch Fax Setup to display the Fax Setup menu Touch Fax Receive Settings to display the Fax Receive Settings menu Touch Ringer Volume to display the Ringer Volume menu Touch OFF Low default or High to set the volume Touch Save to save the volume setting Set the ringer volume 63 64 Chapter 2 Set fax settings ENWW 3 Use Fax ENWW This chapter provides information about fax setup sending faxes and receiving faxes in the following sections Fax feature screen Status message bar Send a fax Canceling a fax Receiving faxes Creating and deleting speed dial lists Assigning speed dial lists to one touch keys Voice Calls and Retries Secure settings Set fax forwarding Scheduling fax printing memo Using Fax over VoIP networks lock 65 Fax feature screen The Fax feature screen is used to send faxes To access this screen press the FAX icon displayed on the control panel Home screen HP LaserJet 4345mfp and 9040 9050mfp and HP Color LaserJet 4730mfp and 9500mfp fax feature screen Figure 3 1 HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp f
6. MFP Series 1 On the control panel touch the FAX icon to display the Fax screen 2 Scroll to and touch More Options 3 Scroll to and touch Image Adjustment 4 Scroll to and touch Sharpness 5 Touch the left arrow to decrease the sharpness or touch the right arrow to increase the sharpness of the image 6 Touch OK to accept the setting Change the background setting If you are faxing a document that is printed on colored paper you can enhance your fax copy quality by removing the background that might cause your fax copy to streak or blur Change the background setting on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel main screen touch the FAX icon to open the Fax screen 2 Touch Settings to open the Settings screen 3 Touch the Fax Settings icon to open the Fax Settings screen 4 On the ENHANCE tab touch the left arrow to increase background or touch the right arrow to decrease the background 5 Touch OK to accept the setting ENWW Send fax settings 51 Change the background setting on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel touch the FAX icon to display the Fax screen Scroll to and touch More Options Scroll to and touch Image Adjustment 2 3 4 Scroll to and touch Background Cleanup 5 Touch the left arr
7. PIN After you create that PIN it is used to access both features That is if a PIN that has been created for fax forwarding it is also used to access fax printing or if the PIN was first created for fax printing it must be used to access fax forwarding Only one PIN can be created to access these secure settings If fax call report is enabled with thumbnails a report prints with a thumbnail of the first page of the fax when fax printing or fax forwarding is enabled If you want secure fax printing disable printing the thumbnail on the fax call report Change your PIN This procedure describes how to change your existing PIN A CAUTION Always save your PIN in a secure place If you lose your PIN you must contact HP Service Support for information about how to reset the PIN For more information see HP Customer Care on page 121 Change your PIN on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp oor eo 7 8 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX RECEIVE Scroll to and touch FORWARD FAX or Fax Printing to open the settings screen Touch Change PIN to open the PIN screen Using the keypad type the PIN at least four digits and then touch OK to open the Change PIN screen Type a new PIN by using the keypad and then press OK Verify the PIN by typing it again and then touch OK to save
8. Touch FAX to display the fax menu 3 Touch CANCEL ALL PENDING TRANSMISSIONS to cancel all stored faxes 80 Chapter3 Use Fax ENWW Cancel all pending faxes on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel press the red Stop button to display the Cancel Fax menu NOTE Allcurrent and pending Fax jobs on the device will continue progress until the cancellation is confirmed with OK 2 Touch Cancel all fax jobs to cancel all current and pending fax jobs 3 Touch OK to cancel all current and pending fax jobs ENWW Canceling a fax 81 Receiving faxes When the fax accessory receives incoming faxes it stores them in memory before printing After the entire fax is stored it is printed and then deleted from memory Faxes print when received unless Schedule Printing of Faxes is enabled If Schedule Printing of Faxes is enabled all incoming faxes are stored in memory and not printed When Schedule Printing of Faxes is disabled all stored faxes print For more information see Scheduling fax printing memory lock on page 91 You can change the fax receive default settings to modify the way a fax is received These settings include the following options Selecting the number of rings to answer Printing date time and page number on faxes stamp Selecting input paper tray and destination bin Forwarding faxe
9. VoIP environment The following are suggested changes in settings for the Analog Fax Accessory 300 when it is connected to a VoIP service ENWW e Start off with the fax set in V 34 mode and with Error Correction Mode ECM turned on The V 34 protocol handles any changes in transmission speed needed to accommodate VoIP networks e If numerous errors or retries occur with the unit set to V 34 set V 34 Off and set Maximum Baud Rate to 14 400 bps e ferrors and retries persist set a lower fax speed as some VoIP systems cannot handle the higher signal rates associated with fax Set the Maximum Baud Rate to 9 600 bps e __Inrare cases if errors persist turn off ECM on the product The image quality might decrease Ensure that the image quality is acceptable with ECM off before using this setting e Ifthe preceding setting changes have not improved the VoIP fax reliability contact your VoIP provider for help Using Fax over VoIP networks 95 96 Chapter3 Use Fax ENWW 4 Solve fax problems Use the information in this chapter to troubleshoot general fax issues Before you can use your fax accessory you must complete the following tasks e Select a location e Set the date time and fax header When the fax accessory is installed for the first time the settings must be entered manually by the administrator through the menus or the fax configuration wizard at initial power up NOTE Inthe U S and many other countries r
10. automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another For automatically answered incoming calls e The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing 8 For correct operation total of the RN s of all devices connected to a single line at any time should not exceed 5 South African Notice This modem must be used in conjunction with an approved surge protection device TAIWAN BSMI Class A Warning BEHA IE INET m gt TE ENE PENR gt apee ARH TE gt ERRU T gt EE GERRIE IER 134 Appendix C Regulatory Information ENWW Index A accessories 125 activity log 111 B background copying colored paper 51 removing from transmitted faxes 51 background setting copying colored paper 52 removing from transmitted faxes 52 billing code report printing 112 billing codes 49 blocked fax list clear all number s 58 creating 57 remove from list 57 removing number s 57 removing numbers 58 blocked fax list report printing 113 blocking faxes list remove number s 57 blocking incoming faxes 57 browser Web remote configuration 42 Cc call report 109 110 canceling a fax 80 Clear all numbers from the blocked fax list 58 clearing log report data 112 company name 38 configuration remote 42 contacting HP 121 ENWW customer support 121 D dark light setting
11. cover away from the formatter 5 Open the formatter cage door by grasping the metal tab and pulling the door open 6 Ifyou are replacing an existing fax accessory unplug the fax cable and remove the accessory from the device 7 Remove the new fax accessory from the antistatic pouch A CAUTION The fax accessory contains parts that are sensitive to electrostatic discharge ESD When handling the fax accessory use static protection such as a grounding wrist strap that is connected to the metal frame of the device or touch the metal frame of the device with your other hand CAUTION When handling the fax accessory do not press the yellow component on the card Doing so can damage the card and cause a fax malfunction ENWW Installing the fax accessory 21 8 Align the new fax accessory with the black fax accessory guides at the bottom of the formatter The phone connector on the fax accessory should be aligned with the square opening in the formatter cage 9 Push the fax accessory into place and verify that the fax accessory is securely connected to the formatter 10 Connect the fax cable to the new fax accessory 11 12 13 Plug the power cable into the device and turn on the device 22 Chapter1 Setup ENWW Installing replacing the fax accessory in the HP Color LaserJet CM6040 MFP Series Use this procedure t
12. firmware updates will occur as part of an overall MFP firmware update For additional information about MFP firmware updates refer to MFP service documentation NOTE To update the fax firmware go to the MFP Web site and download the MFP firmware The fax firmware updates are a part of the MFP firmware updates ENWW Firmware upgrades 117 118 Chapter 4 Solve fax problems ENWW A Service and support ENWW 119 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet MFP Analog Fax Accessory 300 1 year Limited Warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterru
13. for transmitted faxes change on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 52 database 112 date time setting 36 37 declaration of conformity 129 destination paper bin 56 dial tone detection setting 44 dialing mode setting 45 dialing prefix setting 46 digital sending utility remote configuration 43 DSS See digital sending utility E embedded Web server 42 environmental specifications 124 error codes 105 transmitted fax notification 59 error correction mode settings 61 EWS See embedded Web server F fax canceling 80 configuration wizard 36 feeding problems 101 installing the accessory 3 printing 91 receiving 82 required settings 36 resolution 124 send a fax using one touch speed dial 74 sending 70 fax accessory installing 10 20 fax header 38 fax number confirmation 52 fax number speed dial matching 53 feeding problems 101 firmware upgrades 117 fit to page 55 forwarding a fax 90 G graphics low quality 70 73 group dial See speed dial l installing fax accessory 10 20 installing the fax accessory HP Color LaserJet 4730mfp 12 HP Color LaserJet CM4730 MFP 12 HP Color LaserJet CM6040 MFP Series 23 HP LaserJet 4345mfp 6 HP LaserJet 9040 9050mfp 3 HP LaserJet M9040 MFP M9050 MFP 31 J JBIG compression setting 50 Index 135 L LAN fax 1 36 light dark setting for transmitted faxes change on the HP LaserJet 4345mfp and 9040 9050m
14. has enabled LAN fax When LAN fax is enabled the analog fax feature is disabled Only one fax feature either LAN fax or analog fax can be enabled at a time NON OPERATIONAL ENABLED DISABLED A firmware failure has been identified The firmware should be updated see Firmware upgrades on page 117 DAMAGED ENABLED DISABLED Fax accessory has failed reseat the fax accessory card and check for bent pins If the status is still DAMAGED replace the analog fax accessory card k O 1 ENABLED indicates that the analog fax accessory is enabled turned on DISABLED indicates that LAN fax is enabled analog fax is turned off ENWW Checking fax accessory status 99 Fax feature is not operating Use the table in this section to identify and solve fax malfunctions The fax accessory is installed but the icon does not appear on the MFP main screen Cause Solution HP MFP Digital Sending Software Configuration utility has Use the HP MFP Digital Sending Software Configuration utility disabled the analog fax feature to enable the analog fax feature The accessory is not operating correctly Check the fax accessory status see Checking fax accessory status on page 99 If the status is NON OPERATIONAL new firmware might need to be installed If the status is DAMAGED and you just installed the card try reseating the card and check for bent pins If the status is DAMAGED and the card is installed correctly the card mi
15. have made any changes to the settings on the Settings screen such as changing notification or 1 sided to 2 sided a Processing Job screen displays asking Would you like to keep your current settings If you press Yes the MFP returns you to the Fax screen and the settings you made are retained which allows you to send another fax using the same settings If you press No the settings are cleared returned to their default values and the MFP home screen is displayed Send a fax using one touch speed dial from the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 Place the document in the automatic document feeder ADF or on the scanner glass 2 From the main screen touch the FAX icon You may be prompted to type a user name and password 74 Chapter3 Use Fax ENWW 3 Touch Settings Verify that the Describe Original settings match those of your original These settings include e Page size such as letter or A4 e 1 sided or 2 sided printing e Page content text mixed text and graphics or graphics and photos Sending graphics and photos in text mode results in lower quality images e Orientation portrait or landscape e Job Mode combines multiple scans into a single job If the settings do not match complete the following steps a Touch Describe Original to display the Original Setting screen b Make any required changes to match your original c When all settings are completed to
16. place On newer MFPs M5035 M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP CM4730 MFP and CM6040 MFP Series cancellation takes place after making a selection in the cancellation menu displayed after pressing red Stop button and acknowledging with OK Cancel faxes using the fax menu see Canceling a fax on page 80 No Phone Book button appears The Phone Book feature has not been enabled Use the HP MFP Digital Sending Software Configuration utility to enable the phone book feature Not able to locate the Fax settings in HP Web Jetadmin Fax settings in HP Web Jetadmin are located under the device s status page drop down menu Select Digital Sending and Fax from the drop down menu For more information see HP Web Jetadmin on page 42 The header is being appended to the top of the page when have overlay enabled The fax will append the overlay header to the top of a page when overlay is set when the fax has been forwarded This is normal operation Have a mix of names and numbers in the recipients box This is normal for both names and numbers to appear depending on where they are from the phone book lists names and all other databases list numbers Normal no action required My one page fax prints as two pages The fax header is being appended to the top of the fax pushing text to a second page If you want your one page fax to pri
17. press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Scroll to and touch REPORTS to open the reports menu 4 Touch PRINT BLOCKED FAX LIST to print the report Printing the blocked fax list report on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu 2 Scroll to and touch Information 3 Scroll to and touch Fax Reports 4 Touch Blocked Fax List to print the report Printing the speed dial list report A speed dial list report lists the fax numbers assigned to speed dial names Print the speed dial list report on the HP LaserJet 4345mfp and the HP Color LaserJet 4730mfp 9040 9050mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Scroll to and touch REPORTS 4 Scroll to and touch PRINT SPEED DIAL LIST to print the report ENWW Fax logs and reports 113 Print the speed dial list report on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu 2 Scroll to and touch Information 3 Scroll to and touch Fax Reports 4 Touch Speed Dial List
18. procedure to configure fax settings that are required to use the fax feature If the settings are not configured the fax feature is disabled The following is a list of fax settings that are configured using the wizard e Location country region e Fax phone number e Company name This information is used in the fax header which is printed on all outgoing faxes The wizard starts when the device is turned on You can choose to use the wizard or exit the wizard to configure the settings at a later date NOTE The settings configured using the wizard on the control panel override any settings made in the embedded Web server Accessing fax settings menu The required fax settings are set by accessing the appropriate menu for your MFP NOTE Ifthe fax menu settings do not appear in the menu listing LAN fax may be enabled When LAN fax is enabled the analog fax accessory is disabled and the fax menu does not display Only one fax feature either LAN fax or analog fax can be enabled at a time The fax icon displays for either fax feature If you wish to use analog fax when LAN fax is enabled use the HP MFP Digital Sending Software Configuration Utility to disable LAN fax Set or verify the date and time for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp The date and time setting for the fax accessory is the same value as the MFP date and time setting If this is the first time you
19. small cover over the opening for the phone jack on the rear panel of the formatter before inserting the fax card into the formatter a ESD The formatter board contains parts that are sensitive to electrostatic discharge ESD When handling the formatter board use static protection such as a grounding wrist strap connected to the metal frame of the MFP or hold the metal frame with your hand Also avoid touching the components on the board 5 Loosen two captive thumb screws 3 at the top and bottom of the formatter plate and pull the formatter plate and board 1 out of the MFP Set the formatter board on a flat non conductive surface Figure 1 3 HP LaserJet 9040 9050mfp formatter removal ESD The fax card contains parts that are sensitive to electrostatic discharge ESD When removing the fax card from its antistatic pouch and while installing it use static protection such as a grounding wrist strap connected a grounded metal component such as the metal frame of the MFP or touch the grounded metal frame with your hand Also avoid touching the components on the board NOTE Ifyou are replacing an existing fax card remove the card that is to be replaced from the formatter NOTE While handling the fax card do not press on the yellow component on the card because this could damage it and result in a fax malfunction 4 Chapter 1 Setup ENWW ENWW 8 Remove th
20. the ability to identify plastics for recycling purposes at the end of the product s life Material restrictions This HP product does not contain added mercury This HP product contains lead in solder and might require special handling at end of life Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product For more information See http www hp com go environment or http www hp com hpinfo community environment for more information about HP s environmental programs which include the following e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system e HP s end of life product return and recycl
21. the first letters of the name to search for As matches are found the list at the top of the search screen is populated If necessary scroll to see all the entries or type more letters to narrow the search 4 Select the appropriate name from the list and touch OK The speed dial list on the main fax screen shows the selected entry at the top of the list 5 Touch the selected entry to add it into the recipients list 6 Select or search for additional names as needed Sending a fax using phone book numbers The fax phone book feature is available when the MFP is configured to use the HP MFP Digital Sending Configuration software If the MFP has not been configured for use with this software the Phone Book button will not display To configure the MFP for use with the HP MFP Digital Sending Configuration software see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide Also when Authentication is enabled from the HP MFP Digital Sending Configuration software your personal fax numbers from your Microsoft Exchange contact list appear in the phone book amp NOTE Fax numbers cannot be added or deleted from the phone book from this device Fax numbers can only be added or deleted using the Address Book Manager ABM running on the Digital Send Server or by changing the entries in your contact list 76 Chapter 3 Use Fax ENWW Send a fax using the phone book from the HP LaserJet 434
22. the list of countries regions Scroll through the list until your country region is displayed and then touch the country region to select it Touch Save to save the settings Set the fax header The fax header setting is used to set a phone number and company name that are placed in the fax header This information is required and must be set If the fax icon is displayed on the control panel screen and does not have Not Configured written across and or is not grayed you have completed all necessary setup To send a fax see Use Fax on page 65 for information about sending faxes Set verify or change the fax header on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp outgoing faxes 1 ov SY St a e On the control panel press the Menu button to display the main menu Touch FAX to display the fax menu Touch FAX SETUP REQUIRED to display the required settings menu Touch Fax Header to display the settings Touch Phone Number to display the keyboard Enter a phone number and then touch OK to return to the Fax Header menu Touch Company Name to display the keyboard Type the company name and then touch OK to complete the setting Set verify or change the fax header on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 6 7 On the control panel scroll to and touch t
23. the right of last digit of the fax number to be deleted Use the backspace key to delete the fax number 84 Chapter3 Use Fax ENWW 6 7 Touch OK to return to the Speed Dials screen Touch OK to return to the Fax screen Add a number to an existing speed dial list Add a number to an existing speed dial list on the HP LaserJet 4345mfp 9040 9050mfp and 5035mfp and the HP Color LaserJet 4730mfp and 9500mfp A 2 3 4 5 6 7 On the control panel main screen touch the FAX icon to display the Fax screen Touch Speed Dial to display the Speed Dial screen Touch the check box in front of the speed dial You may need to use the scroll arrows to display the speed dial name Touch Details to display the list of numbers for the speed dial Touch Next Number Type a number using the keypad Repeat this step to enter all the numbers for the speed dial Touch OK to accept the speed dial Add a number to an existing speed dial list on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series ENWW y 2 3 4 5 A On the control panel touch the FAX icon to display the Fax screen Touch Speed Dials to display the Speed Dial screen Touch the Speed Dial number of the list to be edited Touch the Fax Numbers box to display the keyboard Using the keyboard type the fax number to add to the speed dial list NOTE The cursor defau
24. to and touch FAX RECEIVE to see the Fax Receive setting Scroll to and touch Stamp Received Faxes to see the settings Touch No default to disable the stamp or touch Yes to enable the stamp 54 Chapter 2 Set fax settings ENWW Stamp received faxes incoming faxes on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu Touch Default Job Options and then Default Fax Options Touch Fax Receive to see the Fax Receive setting 2 3 4 Touch Stamp Received Faxes to see the settings 5 Touch Disabled default to disable the stamp or touch Enabled to enable the stamp 6 Touch Save Set fit to page When selecting a page size to print a fax the MFP determines the closest page size that matches the intended size from sizes available in the MFP If the fit to page setting is enabled and the received image is larger than that page size the MFP attempts to scale the image to fit the page If this setting is disabled an incoming image larger than the page splits across pages Set fit to page on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Scroll to and touch FAX RECEIVE 4 Touch Fit to Page t
25. to and touch the Administration icon to open the Administration menu Touch Default Job Options Touch Default Fax Options Touch Fax Receive to display the Fax Receive menu Touch Fax Paper Tray to display the Fax Paper Tray menu Touch the text box to enter the desired paper tray value 0 default 2 Other values may be displayed depending on installed paper trays Touch Save to save the paper tray value Set the destination bin The destination bin setting specifies the MFP output bin to receive the printed fax Set the destination bin on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 On the control panel press the Menu button to display the main menu Touch FAX to display the fax menu Scroll down and touch FAX RECEIVE Scroll down and touch FAX DESTINATION BIN to display the settings screen Use the up and down arrows to select the number of the bin default 0 and then touch OK Set the output bin on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series amp NOTE Some menu items such as Output Bin are not present if there is only a single selection available 1 2 3 4 5 On the control panel scroll to and touch the Administration icon to open the Administration menu Touch Default Job Options to display the Default Job Options menu Touch D
26. to send Identification phone number if available Duration off hook time Number of pages Result successfully sent pending or failed to send which includes error type and code The database stores the most recent 500 fax entries older faxes are deleted from the log The database fax entries include any fax session as an entry For example a fax session could be a sent fax received fax or firmware upgrades Depending on the activity there might be fewer than 500 entries in the report unless you sent 500 faxes without receiving any faxes or other completing another activity If you want to use the log for record keeping purposes you should print the log periodically at least every 500 faxes and then clear it To print the fax activity log complete the following steps Print the fax activity log on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch REPORTS to open the reports menu Touch PRINT FAX ACTIVITY LOG to print the activity log Print the fax activity log on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 ENWW On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch I
27. 3 HP LaserJet 4345mfp HP Color LaserJet CM4730 MFP 6 HP LaserJet 9040 9050mfp 3 HP LaserJet M9040 MFP M9050 MFP 31 required settings country region 36 resolution setting 49 resolution faxing 124 ringer volume setting 63 ringer volume setting 63 rings to answer 54 S schedule fax call report printing 110 secure settings 88 sending a fax delete multiple recipients 83 enter number s manually 70 71 to multiple recipients 83 using phone book numbers 77 78 using speed dial 73 service settings 115 settings billing codes 49 blocking incoming faxes 57 change light dark setting 52 change light dark setting for transmitted faxes on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 52 clear all number s from the blocked fax list 58 destination paper bin 56 dial tone detection 44 dialing mode 45 dialing prefix 46 error correction mode 61 fax forwarding 90 fax number confirmation 52 fax number speed dial matching 53 fit to page 55 JBIG compression 50 memory lock 91 menu 36 modem volume 62 overlay header 44 45 paper tray selection 55 56 redial interval 48 redial on busy 46 47 redial on no answer 47 remove numbers 58 removing numbers 58 ENWW required 36 resolution 49 ringer volume 63 rings to answer 54 stamp received faxes 54 55 settings menu does not appear 36 sharpness setting for transmitted faxes 51 slow fax reception 102 slow fax transmission 104 spe
28. 50 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series ENWW 4 2 3 4 5 On the control panel scroll to and touch the Administration icon to open the Administration menu Touch Time Scheduling to display the Time Scheduling screen Touch Fax Printing to display the PIN menu Touch the text box to display the keyboard Using the keypad type the PIN at least four digits and then touch OK to display the Fax Printing menu Scheduling fax printing memory lock 93 If you do not have a PIN you will be prompted to create one 6 Touch Fax Printing Mode then touch Use fax printing schedule 7 Touch Create Fax Printing Schedule to display the schedule settings To edit the start stop times select a day select As Scheduled then touch Save NOTE The following menu allows you to edit the print start time or the print end time To edit both touch Back after editing one to return to the previous menu and then select the other 8 Touch Print Start Time to set the scheduled time when faxes will start printing end the lockout period when faxes are not stored to memory a b Touch the text box to display the keyboard Type a value for the hour and then touch OK Touch Save to save the hour setting Touch the text box to display the keyboard Type a value 1 59 for the minutes and then touch OK Touch Save to save the minutes setting Touch AM or PM A prompt appears asking to apply the chan
29. 5mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp ENWW 1 2 Place the document in the automatic document feeder ADF or on the scanner glass From the main screen touch the FAX icon You may be prompted to type a user name and password Touch Settings Verify that the Describe Original settings match those of your original These settings include e Page size such as letter or A4 e 1 sided or 2 sided printing e Page content text mixed text and graphics or graphics and photos Sending graphics and photos in text mode results in lower quality images e Orientation portrait or landscape e Job Mode combines multiple scans into a single job If the settings do not match complete the following steps a Touch Describe Original to display the Original Setting screen b Make any required changes to match your original c When all settings are completed touch OK to return to the Settings screen NOTE Allsettings made on the Settings screen are temporary settings enabled for the current fax only On the Settings screen touch Fax Settings to make adjustments to the following settings e Sharpness enhances text and graphic edges e Background Removal removes a background that might be a result from copying color paper e Notify Notification changes how you are notified of the status of the fax transmission that is if the fax was sent or if an error occurred and the fax was not sen
30. 9500mfp 5 2 3 4 5 6 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch REPORTS to open the reports menu Touch FAX CALL REPORT If you want a thumbnail of first page of the fax touch THUMBNAIL ON REPORT and then complete one of these actions e Touch Yes to include a thumbnail of the first page e Touch No to disable printing a thumbnail on the report Touch PRINT FAX CALL REPORT to print a report for the most recent fax transmission Print the fax call report include thumbnail on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series i 2 3 4 5 ENWW On the control panel touch the Administration icon to open the Administration menu Touch Information to display the Information menu Touch Fax Reports to display the Fax Reports menu Touch Fax Call Report to display the Fax Call Report screen If you want a thumbnail of first page of the fax touch THUMBNAIL ON REPORT and then e Touch Yes to include a thumbnail of the first page e Touch No to disable printing a thumbnail on the report Touch Fax Call Report to print the fax call report Touch Auto Print to set when the printer prints the Fax Call Report e Touch Never auto print to never print a Fax Call Report NOTE If you select Never auto print you will have no printed indication o
31. AX SEND 5 Touch Resolution to see the resolution settings 6 Touch Standard 200 x 100 dpi default Fine 200 x 200 dpi or Superfine 300 x 300 dpi to select the resolution 7 Touch Save Set billing codes The billing code setting when enabled prompts the user to enter a number when sending a fax This number is placed in the billing code report To view the billing code report either print the report or query it by using an application Set billing codes on the HP LaserJet 4345mfp and the HP Color LaserJet 4730mfp 9040 9050mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX SEND to see the Fax Send settings Scroll to and touch BILLING CODE to see the billing code settings or oe 4S JIN Touch Custom to open the billing code screen Use the up and down arrows to select the minimum number of digits that you want in the billing code and then touch OK to enable billing codes To disable billing codes touch OFF default Set billing codes on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu 2 Scroll to and touch Initial Setup and then Fax Setup to open the fax menu ENWW Send fax settings 49 3 Touch Fax Send Settings to see t
32. Dials to display the Speed Dial screen Touch a Speed Dial number Touch the Speed Dial Name box to display the keyboard Type a name for the speed dial and touch OK to return to the Speed Dials screen Touch the Fax Numbers box to display the keyboard Type a fax number for the Speed Dial Name and touch OK to return to the Speed Dials screen gt NO wR YK Touch the Speed Dial number selected for the Speed Dial Name to save The name and fax number will appear next to the Speed Dial number 9 Repeat steps 3 8 to enter all the numbers for the speed dial 10 When finished press OK to return to the Fax screen Delete a speed dial list Delete a speed dial list on the HP LaserJet 4345mfp 9040 9050mfp and 5035mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel main screen touch the FAX icon to display the Fax screen 2 Touch Speed Dial to display the Speed Dial screen ENWW Creating and deleting speed dial lists 83 3 4 5 6 Select a speed dial name in the speed dial list Touch Delete to delete the speed dial list Touch Yes to confirm the deletion or touch No to retain the list Touch OK to return to the Fax screen Delete a speed dial list on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 6 7 On the control panel main screen touch the FAX icon to display the Fax scre
33. HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel touch the Administration icon to open the Administration menu 2 Scroll to and touch Initial Setup and then Send Setup 3 Scroll to and touch Fax Number Confirmation 52 Chapter 2 Set fax settings ENWW 4 5 Touch Enable Touch Save Activate Fax Number Speed Dial Matching If this feature is enabled the MFP tries to match any fax number entered with existing entries in the speed dial list If a match is found you can confirm the match and have the MFP complete the faxing action automatically The default setting for this feature is Disabled Activate Fax Number Speed Dial Matching on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series A 2 3 4 5 ENWW On the control panel touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup and then Send Setup Scroll to and touch Fax Number Speed Dial Matching Touch Enable Touch Save Send fax settings 53 Receive fax settings Set rings to answer The rings to answer setting determines the number of times the phone rings before the call is answered by the fax accessory amp NOTE The default setting range for rings to answer is country region specific Set the number of rings to answer on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Colo
34. HP LaserJet MFP Analog Fax Accessory 300 Fax Guide HP LaserJet MFP Analog Fax Accessory 300 Fax Guide Copyright and License 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 1 04 2008 Part number Q3701 91070 Trademark Credits Microsoft and Windows are U S registered trademarks of the Microsoft Corporation All products mentioned herein may be trademarks of their respective companies Local country region laws may prohibit the use of this product outside of the countries regions specified It is strictly forbidden by law in most countries regions to connect nonapproved telecommunications equipment fax machines to public telephone networks ENERGY STAR and the ENERGY STAR logo are U S registered marks of the United States Environmental Protection Agency i ENERGY Table of contents 1 Setup 2 Set fax settings ENWW Parts included with the fax accessory c
35. M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup Scroll to and touch Fax Setup 2 3 4 Scroll to and touch Fax Send Settings 5 Touch JBIG Compression to see the settings 6 Touch Enable default to enable JBIG compression or touch Disabled to disable JBIG compression 50 Chapter 2 Set fax settings ENWW Change the sharpness setting The Sharpness setting specifies the sharpness that the scanner uses when the MFP scans your original Sharpness enhances the edges of the original so that faint or fine text and graphics are reproduced more sharply Increasing sharpness increases resolution which also increases transmission time Change the sharpness setting on the HP LaserJet 4345 MFP and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel main screen touch the FAX icon to open the Fax screen 2 Touch Settings to open the Settings screen 3 Touch the Fax Settings icon to open the Fax Settings screen 4 On the ENHANCE tab touch the left arrow to decrease the sharpness or touch the right arrow to increase the sharpness of the image 5 Touch OK to accept the setting Change the sharpness setting on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040
36. MF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should not contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges Warning Notice No 111 or other calls can be made from this device during a mains power failure This equipment may not provide for the effective hand over of a call to another device connected to the same line Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications For repeat calls to the same number e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt Other regulatory information 133 For automatic calls to different numbers e The equipment shall be set to ensure that
37. NCOMING TAXCS canac a N O 57 Create a blocked fax lISt oecscricnranecenrnanei aa 57 Remove numbers from the blocked fax list eeeeeeeeeeeeeeeeeeeeeeeetteeeeeeeeeaas 57 Clear all numbers from the blocked fax list ecceccceeeeeeeeeeeeeeeeeettteeeeeeeeeenaaes 58 Initiate polling FECEIVE sssssies ccs seetedenteiapeedoetelaveetonddsntiaelde disneeeterrdaseaeedtlindnneaeciad ended ae 59 Changing notification settings cee cette eee tier errr nee nese etieeeeeeenieeeeeeenieeeeeereaa 59 Set the error correction MODES sssi maeu in EE a a E E a A EEE ia Eaa 61 Set th modem VOIUME sinss aneura ainiai a aa ea ideea A 62 Set the nnger VOIUIME sessarsonn noaa E A 63 3 Use Fax Fax feature SCTeeN inienn eoan a a a teas a a a aa a g a a 66 HP LaserJet 4345mfp and 9040 9050mfp and HP Color LaserJet 4730mfp and 9500mfp fax feature screen sesssseesrissseeitttettttt ttnt seat tees ee En AAEE EEEE AAE EEEE Enn nten Enan ne nenna nnet 66 HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series fax feature SCHEIN siiin aa aa aaa a aiaa a aaan aa E aaia aa iaaa Aaa 67 Status message DAN roesandrens Mintii n a A AN AEA AN 69 Send a fainga e a antes ine a vite eE A EEE a E RAA AEKA aAa 70 Send a fax enter number s manually aeesessseeseeeesrrenesrsinnnnssstererrneeaainnnnnnaastnaennnenennns 70 Senda tax using Speed dial tcscccesvecetecesuiehigesesand
38. aanpeel ayia delve dee 46 Set redial On nO ANSWED cccceeceeeeeeeeeceeeecenccaeeeeeeeeeeeeeeeteesecennncanecaeeeeeeeeeess 47 Setredial interval sssrinin n a a A A Weed 48 Set the outgoing fax resolution aaeseeseeeeeesreeerrerrresseeernneerininnnnastrananaadinannndadanannneaaedannnaaa 48 SEL DINNING COTES a a a NN 49 Set the JBIG compression mode ccceeceeeeeeeeeeeeceeceeeceeeeeeeeeeeeeeeeseceaaaaeaanaaesaeeeseeeeeess 50 Change the sharpness setting 00 ecceee eter terete nineteen ee eee eaeeee eee teeeeeeetieeeeeernea 51 Change the background setting c ccciccieeceeseecnseeseeencdaduceeenecdedeceeencnsadeesencnsaedeesnacnedeeeeens 51 Change the light dark Selig isorosi a a 52 Activate Fax Number Confirmation cccceecceceeeeeeneecaeeeeeeeeeeeeeeseeseccceaaeaaeeeeeeeeeeeeeeens 52 Activate Fax Number Speed Dial Matching seesesssseeseerssseeerssserirrrssstttrrrsnsttinnnnssrrnnnsnsent 53 Receive TAX Settings crierai enine EEN EEEE AEEA ENEA EELE Eas 54 DEL FINGSSLO lt ANSWEN oaae E pagedeteaeeene 54 Stamp received faxes INCOMING FAXES eee cee e ee eete eee e ee ettte terete ttaeeeeeeetaaeeeeeeeaeeeeeeeeaas 54 DOL MELO a GS esas sas ees sania E A E eating E ee te ae ee 55 Set THE paper tray lt i aecses cence cdeneds n S AAE baie tah her aia 55 SEC hE destination DIN sgasiercarssGradencasaanaddewdetsadadd ddan nana ddatasnhas dadidaswaadadeauuannsededdandamnsaadactease 56 Blocking I
39. all received faxes to allow all stored faxes to print and to print all faxes as received e Touch Create Fax Printing Schedule to use the fax printing schedule to automatically turn on and off the printing of faxes Touch OK to exit Enable disable the schedule for printing of faxes on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series or oe o Y 6 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch Time Scheduling to display the Time Scheduling screen Scroll to and touch Fax Printing to display the PIN menu Touch the text box to display the keyboard Using the keypad type the PIN at least four digits and then touch OK to display the Fax Printing menu If you do not have a PIN you will be prompted to create one NOTE Always save your PIN in a secure place If you loose your PIN you must contact HP Service Support for information on how to reset the PIN For more information see HP Customer Care on page 121 Scroll to and touch Fax Printing Mode 92 Chapter3 Use Fax ENWW te 8 Select a fax printing mode e Scroll to and touch Store all received faxes to disable printing of faxes and store all received faxes to memory e Scroll to and touch Print all received faxes to allow all stored faxes to print and to print all faxes as received
40. are powering up the MFP you will prompted for this information 36 Chapter1 Setup ENWW To verify or change the date and time settings complete the following steps 1 2 3 4 5 6 7 On the control panel press the Menu button to display the main menu Touch FAX to display the fax menu Touch FAX SETUP REQUIRED to display the required settings menu Touch DATE TIME to display the settings Select the date format and then enter the date Select the time format and then enter the time Touch OK to accept the settings Set or verify the date and time on the HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series The date and time setting for the fax accessory is the same value as the MFP date and time setting If this is the first time you are powering up the MFP you will prompted for this information To verify or change the date and time settings complete the following steps 4 2 3 4 5 6 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup to display the setup settings menu and then touch Fax Setup Touch Required Settings Select the date format and then enter the date Select the time format and then enter the time Touch Save to accept the settings Set verify or change the MFP fax accessory country region The location setting identifi
41. aserJet 4730mfp 9040 9050mfp and 9500mfp these selections are located under the Menu gt FAX gt FAX SETUP OPTIONAL gt TCF T 30 Delay Timer For the HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and Color LaserJet CM4730 MFP and CM6040 MFP Series these selections are located under the Administration gt Initial Setup gt Fax Setup gt Fax Send Settings gt TCF T 30 Delay Timer Select Custom to activate the menu selection for a specific value TCF T 30 Extend This setting has a range between 0 to 2550 ms It should be left to its default value of 0 ms Use this setting when directed by an HP technical support agent as adjustment procedures associated with it is beyond the scope of this guide The menu locations of these selections vary by MFP For the HP LaserJet 4345mfp and the HP Color LaserJet 4730mfp 9040 9050mfp and 9500mfp these selections are located under the Menu gt FAX gt FAX SETUP OPTIONAL gt TCF Extend For the HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and Color LaserJet CM4730 MFP and CM6040 MFP Series these selections are located under the Administration gt Initial Setup gt Fax Setup gt Fax Send Settings gt TCF Extend Select Custom to activate the menu selection for a specific value 116 Chapter 4 Solve fax problems ENWW Firmware upgrades The firmware on the HP LaserJet MFP Analog Fax Accessory 300 can be updated Fax
42. asking Would you like to keep your current settings If you press Yes the MFP returns you to the Fax screen and the settings you made are retained which allows you to send another fax using the same settings If you press No the settings are cleared returned to their default values and the MFP home screen is displayed Send a fax using the speed dial on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 Place the document in the automatic document feeder ADF or on the scanner glass On the control panel touch the FAX icon to display the Fax screen Touch Speed Dials to display the Speed Dial screen Touch a Speed Dial number for the speed dial name you wish to use 2 3 4 5 The speed dial name will appear in the Fax Recipients section of the Fax screen 6 Touch the fax recipient name to highlight 7 Touch Start to send the fax You can either touch the Start button on the touch screen or press the green Start button on the control panel Sending a fax using one touch speed dial amp NOTE Prior to sending a fax using a one touch speed dial key you must first create a speed dial see Creating and deleting speed dial lists on page 83 Then set up the one touch keys see Assign a speed dial to a one touch key for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp on page 86 NOTE If you
43. automatically include the dialing prefix you will not need to enter it amp NOTE When a fax is sent it is first scanned and stored into memory After the entire document is stored it is sent and then deleted from memory Faxes that fail to send because the number was busy or did not answer are deleted from memory If Redial On Busy or Redial On No Answer are set the fax will not be deleted until all retries fail or the fax is sent successfully Send a fax enter number s manually Send a fax enter number s manually on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 Place the document in the automatic document feeder ADF or on the scanner glass From the main screen touch the FAX icon You may be prompted to type a user name and password if authentication is required by your administrator Touch Settings Verify that the Describe Original settings match those of your original These settings include e Page size such as letter or A4 e 1 sided or 2 sided printing e Page content text mixed text and graphics or graphics and photos Sending graphics and photos in text mode results in lower quality images e Orientation portrait or landscape e Job Mode combines multiple scans into a single job If the settings do not match complete the following steps a Touch Describe Original to display the Original Setting screen b Make any required changes to match your o
44. ave access to a standard analog phone line to be able to send and receive faxes e __ Roll over lines A phone system feature where a new call rolls over to the next available line when the first incoming line is busy Try attaching the fax accessory to the first incoming phone line The fax accessory will answer the phone after it rings the number of times set in the rings to answer setting NOTE Roll over lines can cause problems with the fax accessory s ability to receive faxes Using roll over lines with this product is not recommended Are you using a surge protection device A surge protection device can be used between the wall jack and the fax accessory to protect the fax accessory against electrical power passed through the phone lines These devices can cause some fax communication problems by degrading the quality of the phone signal If you are having problems sending or receiving faxes and are using one of these devices connect the fax accessory directly to the phone jack on the wall to determine whether the problem is with the surge protection device Are you using a phone company voice messaging service or an answering machine If the rings to answer setting for the messaging service is lower than the rings to answer setting for the fax accessory the messaging service answers the call and the fax accessory is not able to receive faxes If the rings to answer setting for the fax accessory is lower than that of the me
45. ax accessory is a dedicated line that is not used by any other devices Also this line should be an analog line because the fax will not function correctly if it is connected to some digital PBX systems If you are not sure whether you have an analog or digital phone line contact your telecom provider NOTE HP recommends using the phone cord that comes with the fax accessory to ensure that the accessory functions correctly ENWW Installing the fax accessory 29 15 Plug the power cord into the MFP and then turn on the power N Tuh UIN AN ms Ah A W Wy Figure 1 40 Plugging in the power cord man ANN A an Wi WY Py e y 7 MMM f Y ji F TLL A Wi D L S 4 Figure 1 41 Turning on the power ENWW 30 Chapter1 Setup 16 Locate the phone cord that is included with the fax accessory kit Connect one end of the phone cord into the fax accessory phone jack that is on the formatter Push the connector until you hear a Click Figure 1 42 Connecting the phone cord 17 Connect the other end of the phone cord into the phone jack on the wall Push the connector until you hear a click or until the connector is securely seated Because there are different types of connectors depending on the country region the connector might make an audible click when connected or might not make an audible click Installing replacing the fax accessory in the HP La
46. ax feature screen 1 Status Message Bar 2 Fax Recipients 3 One Touch keys 4 Back 5 Start 6 Configure one touch keys 7 Notify 8 PIN 9 Speed Dial 10 Remove 11 Settings 12 Next Number 13 Phone Book 1 Displays only if configured using HP MFP Digital Sending Software Configuration Utility 2 This button is also used to add the special character brackets and to hide a PIN number 66 Chapter3 Use Fax ENWW HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series fax feature screen ENWW Figure 3 2 Fax feature screen ee Fax Recipients ed Dial Code Nem Ooo J iof Diea o2 SE 1 Home Key return to main screen 2 Send Fax press to send fax to recipients 3 Enter Number into Recipient List 4 Backspace Delete Number 5 Status Message Bar 6 Access Phone Book 7 Speed Dial Search by Number 8 Alert Message touch to display 9 Help touch to display help selections 10 Speed Dial Edit Key 11 Speed Dial Search by Name 12 Speed Dial List scroll to display other entries 13 Current Date and Time 14 Touch to access additional Fax Settings for current job 15 Press for Details of Selected Recipient 16 Press to Delete Selected Recipient from List 17 Recipient List 18 Recipient Number Entry Box Touch for ke
47. ax has been installed correctly and is operating see Verifying fax operation on page 35 Installing replacing the fax accessory in the HP LaserJet M4345 MFP If your device does not have the HP LaserJet Analog Fax Accessory 300 installed use the following procedure to install it 1 Unpack the fax accessory from the box but do not remove it from the antistatic pouch 2 Turn off the device and unplug the power cable 10 Chapter1 Setup ENWW ENWW At the back of the device remove the side cover by placing your fingers in the indented area and sliding the cover off If necessary remove the plastic fax accessory cover from the formatter Insert a coin into the groove at the top of the cover and use it to pry the cover away from the formatter If you are replacing an existing fax accessory remove the old card from the formatter by pulling it out of the slot Remove the new fax accessory from the antistatic pouch CAUTION The fax accessory contains parts that are sensitive to electrostatic discharge ESD When handling the fax accessory use static protection such as a grounding wrist strap that is connected to the metal frame of the device or touch the metal frame of the device with your other hand CAUTION When handling the fax accessory do not press the yellow component on the card Doing so can damage the card and cause a fax malfunction Align the two cutouts on the new fax accessory with the t
48. b Jetadmin WJA In addition you can configure the fax accessory across the network with a network connected computer by using the HP MFP Digital Sending Software Configuration Utility DSS These tools provide access to most of the fax accessory configuration settings that available from the MFP fax menu as described in this document NOTE The DSS configuration utility can disable or enable the analog fax feature on the MFP If the DSS configuration utility disables the analog fax and then the MFP is detached from the configuration utility you will not see Send to Fax in the EWS or WJA Digital Sending menu If this happens enable the analog fax for the MFP by using the DSS configuration utility Web browser The MFP contains an embedded Web server EWS The EWS allows you to use a Web browser to access and set the analog fax settings described in this chapter To use a Web browser to access the EWS fax setting screens perform the following steps 1 Type the IP address of the MFP in the browser URL address bar and press Enter to open the EWS Configure MFP screen To get the IP address of the MFP print an MFP Configuration page NOTE If DSS is being used a message appears on EWS indicating that DSS is in control The only way to change settings is through DSS 2 Click the Digital Sending tab 3 Click the Send Fax tab to open the Fax configuration settings screen 4 On the Fax Settings screen make any changes to t
49. bles the fax messages with the most common number codes are given with recommended corrective action Several messages that are normal or indicate a normal event are also included in tables For example if a fax was not able to be sent to a busy number a Fail Busy message will be shown Nothing is wrong with the fax subsystem the message indicates the fax was not completed due to a busy telephone number at the receiving end Further troubleshooting information is available in the HP MFP Analog Fax 300 User Guide available at http www hp com go mfpfaxaccessory300 Persistent error messages with numeric codes different than those listed here require assistance of customer support A more detailed listing of the last fax call can be printed out before contacting customer support to help identify the problem The detailed fax listing is called a Fax T 30 Trace and can be printed for the last fax or it can be set to print whenever a fax error occurs To print or configure the Fax T 30 Trace press Administration Troubleshooting and then Fax T 30 Trace You can then print the report for the last fax or configure when to print the T 30 trace 106 Chapter 4 Solve fax problems ENWW Send fax messages Table 4 1 Send fax messages Message Error No Description Action s Cancelled 0 Fax was cancelled by user at None control panel of MFP Success n a Fax sent successfully None Fail Busy 0 The receiving fax machine is Th
50. ccceecceeeeeeeeeseeeeeeeeeeeteeeeeeeeeeseceeaeeeeeeeeeeeaaeeeeeeeeeeaaeeeeseeaaeeees 2 Installing the Tax ACCOSSOMY orioa AEA EN E sh ENA 3 Installing replacing the fax accessory in the HP LaserJet 9040 9050mfp 3 Installing replacing the fax accessory in the HP LaserJet 4345mfp ceeeeeeeeees 6 Installing replacing the fax accessory in the HP LaserJet M4345 MFP eee 10 Installing replacing the fax accessory in the HP Color LaserJet 4730mfp and HP Color LaserJet CM4730 MEP ouine naen ann n aAa ele Eee aA 12 Installing replacing the fax accessory in the HP LaserJet M5025 MFP and M5035 MPP 222055 nei aioe easel ee ni a eee ee ide ee 20 Installing replacing the fax accessory in the HP Color LaserJet CM6040 MFP Series 23 Installing replacing the fax accessory in the HP LaserJet M9040 MFP M9050 MFP 31 Verifying fax Opera OM iz c f ca venesedi decteceiedeeteseedets Se teeta dened cnet lade sha deecdced EREE 35 Required fax settings ccc eee eeneeee eee ennee eee tecneee eee eeneeeeeeseceeeeeeeeeneaaeeeeceneaeeeeseeeeaeeseeneeeeneeaaees 36 Fax Gontiguration Wizard ressens dc aashecudeasensteeddeaserendgeadeane rates 36 Accessing Tax setings mentu ve etiieccceeesetde teceetlaedeesteetiniedecdecaden dd A AEAN 36 Set or verify the date and time for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500Mfp eet eter ee eetneeeeeeeeeeetaeeeeeeeeeeee 36
51. ccessory in the HP LaserJet 4345mfp This procedure provides information on how to install the fax card in the HP LaserJet 4345mfp The fax card is installed on the MFP formatter board which is accessed by removing a MFP side panel To install the fax card complete the following steps 1 2 3 4 Unpack the fax card from the box but do not remove it from its antistatic pouch Set the MFP s power switch to off and disconnect the AC power cord Locate the formatter board 1 on the back of the printer To access the formatter board locate the removable cover 2 on the side of the MFP 6 Chapter 1 Setup ENWW 5 Remove the side cover by placing your fingers in the cover s indented area 2 and pulling to slide it back and remove it from the printer NOTE You do not need to remove any cables from the formatter for this procedure Figure 1 7 MFP formatter cover HP LaserJet 4345mfp rear view ENWW Installing the fax accessory 7 6 Open the formatter cage door 1 by pulling out on the door tab 2 and swing 3 the door open Figure 1 8 Formatter cage door HP LaserJet 4345mfp ESD The fax card contains parts that are sensitive to electrostatic discharge ESD When removing the fax accessory from its antistatic pouch and while installing it use static protection such as a grounding wrist strap connected to a grounded metal frame of the MFP or touch the metal fram
52. cifications 124 speed dial creating 83 delete 83 list report 113 114 stamp received faxes 54 55 status message bar 69 status fax accessory page 99 storage environment 124 support 121 T T 30 Trace report 115 tone dialing setting 45 troubleshooting fax settings menu does not appear 36 PBX systems 104 slow fax reception 102 slow fax transmission 104 U unblocking incoming faxes 58 V voice calls and retries 87 VolP 95 volume See modem volume See also ringer volume ringer volume WwW warranty product 119 120 Web Jetadmin remote configuration 42 wizard fax configuration 36 ENWW Index 137 138 Index ENWW 2008 Hewlett Packard Development Company L P www hp com AMA AN Q3701 91070
53. control panel Touch the Recipient field and then touch the PIN button This inserts a left bracket Type the PIN and then touch the PIN button again to insert the right bracket The number within the brackets is not displayed in the fax number that appears on fax reports 8 Touch Start to send the fax You can either touch the Start icon on the touch screen or press the green Start button on the control panel 9 Ifthe fax recipient number matches one or more saved speed dials the matched speed dials are displayed and you are asked if you want to continue sending the fax to the indicated recipient s Touch Yes to confirm the number and send the fax or touch No to cancel the fax Note that this step is not required if the Fax Number Speed Dial Matching feature is disabled If the fax recipient number does not match any saved speed dials a number confirmation screen appears and you must re type the fax number After re typing the number touch OK to send the fax Note that this step is not required if the Fax Number Confirmation feature is disabled NOTE If you have made any changes to the settings on the Settings screen such as changing notification or 1 sided to 2 sided a Processing Job screen displays asking Would you like to keep your current settings If you press Yes the MFP returns you to the Fax screen and the settings you made are retained This allows you to send another fax using the same settings If you press No th
54. ctivity log and check the Result column for jobs with a Pending designation ENWW Error codes ENWW If a fax problem occurs which prevents or interrupts sending or receiving of a fax an error code is generated that will help in determining the cause of the problem Error codes show up in the fax activity log the fax call report and the T 30 Protocol Trace see Service settings on page 115 Print one of these three reports to obtain the error code A detailed description of the error codes and the appropriate action can be found at http www hp com by searching for the Q3701A or HP LaserJet MFP Analog Fax Accessory 300 Error codes 105 Fax error messages When an analog fax is sent or received on a LaserJet MFP any errors that occur during the fax process will be displayed on the MFP control panel and entered into the fax reports Fax errors can occur for many reasons and often they are due to interruptions or noise on the telephone connection Any error that takes place during the fax process regardless of where it originates will be displayed by the MFP If the fax process is interrupted or an error occurs during a fax transmission or reception a two part status error description is generated by the fax subsystem on the MFP Normal or successful faxes also generate messages indicating success The message information consists of a text description and a numeric code a few messages don t include numeric codes Only the tex
55. e Scroll to and touch Use fax printing schedule to use the fax printing schedule to automatically turn on and off the printing of faxes Scroll to and touch Save to exit NOTE Fax printing and fax forwarding use the same PIN If you have created a PIN for fax forwarding use that PIN here Create a fax printing schedule Create a fax printing schedule for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to display the main menu 2 Touch FAX to display the fax menu 3 Scroll to and touch FAX RECEIVE 4 Scroll to and touch Fax Printing to display the PIN menu 5 Type your PIN and touch OK to display the Fax Printing menu If you do not have a PIN you will be prompted to create one 6 Touch Create Fax Printing Schedule to display the schedule settings 7 Touch Print End Time to set the scheduled time when faxes will not print begin the lockout period when faxes store to memory select a time and then touch OK 8 Touch Print Start Time to set the scheduled time when faxes will start printing end the lockout period when faxes are not stored to memory select a time and then touch OK 9 Touch Schedule Days to display the list of days 10 Touch STORE ALL FAXES to lockout the day 24 hours 11 Touch OK to exit Create a fax printing schedule on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M90
56. e of the MFP with your hand while installing the fax card amp NOTE If this is the first time the fax is installed remove the small cover over the opening for the phone jack on the rear panel of the formatter before inserting the fax card into the formatter NOTE If you are replacing an existing fax card remove the card that is to be replaced from the formatter NOTE While handling the fax card do not press on the yellow component on the card because this could damage it and cause a fax malfunction 7 Remove the fax card from its antistatic pouch 8 Chapter 1 Setup ENWW 8 Insert the fax card connector 1 into the formatter fax connector 2 The connector 2 on the formatter board is labeled FAX ACCESSORY The ends of the card should slide into the two guides 3 and the card should snap into place when it is fully seated Verify that the accessory is securely seated The phone connector 4 on the fax card should be aligned with the opening 5 in the back of the formatter cage Figure 1 9 Installing the fax card on the formatter HP LaserJet 4345mfp AP 0 0 0 05 OOA 0 Yo Po 0 7 0 0 On 0 00 009 C4 reer rar aaob o L AAAA 0 0 0 0 9 0 ON 0 O09 0 0 00 pegs ee o0 9 Close the formatter cage door and replace the MFP formatter cover amp NOTE When connecting the fax accessory to a phone line ensure that
57. e MFP Cause Solution Schedule Printing of Faxes is set If Schedule Printing of Faxes is enabled faxes will not print until it is disabled If you want to print your faxes see Enable or disable the schedule for printing of faxes on page 92 The MFP is either low on toner or has run out of toner The MFP stops printing as soon as it is low on toner or runs out of toner Any faxes received are stored in memory and print after the toner has been replaced For other MFP printing problems see the MFP user guide Incoming call may be a voice call Incoming voice calls usually show up in the call report as a Communication Error 17 As these are voice calls and not a fax error no action is needed to be taken Ensure that those calling you have a voice number that is different from the fax number Receiving fax problems 103 Sending fax problems Use the table in this section to solve problems that might occur when sending faxes Problem Faxes quit during sending Cause The fax machine to which you are sending might be malfunctioning Solution Try sending to another fax machine Your phone line might not be working Disconnect the fax accessory from the phone jack and connect a phone Try to make a phone call to ensure the phone line is working Your phone line might be noisy or poor quality Try using a lower baud rate to improve the reliability of transmission See maximu
58. e error page had too many bad lines persists contact service Memory Error 0 Out of RAM memory on MFP If error persists may need to add additional RAM memory to MFP Compression Error 0 Corrupted fax the received Have fax resent enable ECM image file cannot be decoded Error Correction Mode if not already Print Fail 0 Corrupted fax the received Have fax resent enable ECM image file cannot be decoded Error Correction Mode if not already Poll Invalid 0 The fax polling feature Contact the administrator of attempted to retrieve a fax the fax machine being polled from another machine but no and verify a fax is available fax was available and then retry Job Fail Any Fax failure this includes all Have fax resent if the error non specific failures persists contact service Power Failure 0 A power failure occurred Have the sender resend the during the fax reception fax No Fax Detected 17 36 A voice call was made to the None fax 108 Chapter 4 Solve fax problems ENWW Fax logs and reports Printing the fax call report include thumbnail The fax call report is a brief report that indicates the status of the last fax that was sent or received If you want a thumbnail a 62 percent reduction of the first page of the fax printed on this report select the Thumbnail on Report setting Print the fax call report include thumbnail on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and
59. e fax accessory from its antistatic pouch Insert the fax card connector 1 into the formatter fax connector 2 The connector on the formatter board is labeled FAX ACCESSORY When inserting the card into the connector the ends of the card should slide into the two board guides 3 and snap into place when it is fully seated in the connector Verify that the accessory is securely seated The phone connector on the fax card should be aligned with the opening in the back of the formatter cage Figure 1 4 Installing the fax card on the HP LaserJet 9040 9050mfp formatter board Install the formatter back into the MFP Figure 1 5 Reinstalling the formatter into the HP LaserJet 9040 9050mfp E for THH HIT COT MUN Nt WNIM INI Reconnect any cables 4 removed from the formatter in step 4 NOTE When connecting the fax card to a phone line ensure that the phone line being used is a dedicated single channel analog line that is not used by any other devices This line should be an analog line because the fax will not function correctly if connected to some digital PBX systems If you are unsure of what type of line you have contact your telecom provider Also HP recommends using the phone cord that comes with the fax accessory to ensure the accessory functions correctly Installing the fax access
60. e fax will be retired busy automatically if configured otherwise try resending fax later No Answer 0 The receiving fax machine is The receiving fax machine not answering the call may be disconnected or turned off contact the receiver to check the machine Try resending Compression Error Any Fax may be corrupted or not Try resending fax sent No Dial 0 No dial tone is detected when Verify the phone line is active sending the fax set the sending fax to not to detect a dial tone Modem Fail Any Unexpected or bad response Try resending fax if the error from the internal fax modem persists contact service to MFP Communication Error 17 or 36 Lost telephone connection Try resending the fax between sender and receiver Communication Error Any besides 17 or 36 General communications issue where the fax transmission was interrupted or did not proceed as Try resending fax if the error persists contact service expected Space Fail 0 Unable to read or write the fax Try resending fax if the error image file to disk could be persists contact service corrupt MFP disk or no space available on the MFP s disk Page Fail 0 Incompatible page width or Try resending fax if the error page had too many bad lines persists contact service Memory Error 0 Out of RAM memory on MFP If error persists may need to add RAM to MFP Job Fail Any Fax failure the fax job did not Try resending fax if the erro
61. e provides information on how to install or replace the fax card in the HP LaserJet 9040 9050mfp NOTE If you purchased the MFP with the fax accessory installed you do not need to perform this hardware installation however you will need to connect the phone cord as described in steps 10 and 11 of this procedure and you will also need to make the required configuration settings See Required fax settings on page 36 The fax accessory card is installed on the MFP formatter board which must be removed to install the fax card To install or to replace an existing fax card complete the following steps NOTE The Fax Accessory is also supported on the M3035xs MFP and the M3027x MFP and it is factory installed This also applies to the Color LaserJet 9500mfp ENWW A 2 3 Unpack the fax card from the box Do not remove the fax card from its antistatic pouch Set the MFP s power switch to off and disconnect the AC power cord Locate the formatter board The formatter board is attached to a sheet metal plate 1 located on the left side of the MFP towards the back Figure 1 2 HP LaserJet 9040 9050mfp formatter location Installing the fax accessory 3 4 Disconnect all the cables 2 from the formatter 1 Remember where the cables are removed from to ensure that you reinstall them in the same locations NOTE If this is the first time the fax is installed remove the
62. e settings are cleared returned to their default values and the MFP home screen displays 72 Chapter3 Use Fax ENWW Send a fax using speed dial amp NOTE Prior to sending a fax using speed dial you must create a speed dial To create a speed dial see Creating and deleting speed dial lists on page 83 Send a fax using the speed dial on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp ENWW 1 2 A A Place the document in the automatic document feeder ADF or on the scanner glass From the main screen touch the FAX icon You may be prompted to type a user name and password Touch Settings Verify that the Describe Original settings match those of your original These settings include e Page size such as letter or A4 e 1 sided or 2 sided printing e Page content text mixed text and graphics or graphics and photos Sending graphics and photos in text mode results in lower quality images e Orientation portrait or landscape e Job Mode combines multiple scans into a single job If the settings do not match complete the following steps a Touch Describe Original to display the Original Setting screen b Make any required changes to match your original c When all settings are completed touch OK to return to the Settings screen NOTE All settings made on the Settings screen are temporary settings enabled for the current fax only On the Set
63. e settings on the Settings screen such as changing notification or 1 sided to 2 sided a Processing Job screen displays asking Would you like to keep your current settings If you press Yes the MFP returns you to the Fax screen and the settings you made are retained which allows you to send another fax using the same settings If you press No the settings are cleared returned to their default values and the MFP home screen is displayed Send a fax using the phone book on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 or On the control panel touch the FAX icon to display the Fax screen Touch Address Book icon to display the Address Book screen Select a phone book source from the drop down menu Touch the names to highlight and touch the Right Arrow icon to move the highlighted names to the Fax Recipients section Touch OK to return to the Fax screen Touch Start to send the fax You can either touch the Start button on the touch screen or press the green Start button on the control panel DSS fax phone book search Use the fax phone book search feature to complete a name search of the fax phone book that is supplied through the Digital Sending Service DSS and the Address Book Manager ABM Check the HP Web site to determine if firmware updates are available for your MFP model NOTE If you are not
64. ecurely connected to Align the fax accessory with the two guides Make sure that the connector pins are aligned and the formatter 9 Figure 1 19 Inserting the fax accessory 10 Replace the fax card strap Figure 1 20 Replacing the fax card strap 17 Installing the fax accessory ENWW 11 Secure the tab on the right side of the fax card strap Figure 1 21 Securing the right side of the fax card strap tab 12 Secure the tab on the left side of the fax card strap Figure 1 22 Securing the left side of the fax card strap tab 18 Chapter 1 Setup ENWW 13 Align the formatter board in the tracks at the top and bottom and slide the board back into the MFP Figure 1 23 Aligning the formatter board 14 Reconnect all the cables and turn on the MFP Figure 1 24 Reconnecting the cables gl o 3 2 SWB ao ap race amp NOTE When connecting the fax accessory to a phone line ensure that the phone line being used for the fax accessory is a dedicated line that is not used by any other devices Also this line should be an analog line because the fax will not function correctly if it is connected to some digital PBX systems If you are not sure whether you have an analog or digital phone line contact your telecom provider NOTE HP recommends using the phone cord that comes with the fax acces
65. eeeeeeeeneeeeeeeeeeeaeaeeeeteeeeaaeeeees 85 Assigning speed dial lists to one touch keys 0 2 eeeeeeeee teen ee terete eee eee aeeee eee taeeeeeeteeeeeeeniaeeeeees 86 Assign a speed dial to a one touch key for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and Q500M fp ee eee eeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeaeees 86 Clear or reassign speed dial lists to one touch keys for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp ccceeeeeeeeeeees 86 Voice Calls and IRGUIGS cvistecedecetscacecwudiszeceecdicdaie tothdlitabaeeesmciavecend EE EREE E T 87 Fax Call REPOT aeisonniiesn inin ainnduri dna a e a a a a aia 87 Fax ACIO LO eren T E N 87 T30 Report ossiani a a Needs E edd need aes dee ees 87 o cu re SOMOS ecreis ai EEA AE ENRE OEE OEO 88 Change vourP IN caesen r E aes 88 SOL faX TOMWANGING sersa aa aAA TEENA 90 Scheduling fax printing memory lock 0 eee eee reece eter eee ee eae e eee eeeeaaae eee eeeeaaeeeeeseeenaeeeeeeaas 91 Fax printing DEMAVION 4 2 2 cc ieeeldecicscedeyenevidadesiddevidaidaut NEEE A EEEE 91 Enable or disable the schedule for printing Of faxes 0 0 eee eeeeeee eee eenteeeeeeeeeenaeeeeeeeenaaees 92 Create a fax printing schedule cccccsescececeeeesecececceeesetecedenersneececentesseceecentensneeeeeeeeneeees 93 Using Fax over VolP netWor Ki erenneren anaE AEE 95 4 Solve fax problems ENWW Is your fax set Up CONMECHY r scc
66. efault Fax Options to display the Fax Receive menu Touch Output Bin to display the Output Bin menu Touch the text box to enter the desired paper tray value O default 2 Other values may be displayed depending on installed paper trays Touch Save 56 Chapter 2 Set fax settings ENWW Blocking incoming faxes Use the fax block list setting to create a list of blocked phone numbers When a fax is received from a blocked phone number the fax is not printed and is immediately deleted from memory NOTE Only numbers can be used in the fax block list Do not use dashes or spaces If a fax is sent from a blocked phone number and the sender uses a dash or a space in the number the fax will not be blocked Create a blocked fax list Create a blocked fax list on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 IOP p oe O P On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX RECEIVE Scroll to and touch Blocked Fax List to open the blocked fax menu Touch Add Blocked Number to make the keyboard available Type a number and touch OK To add additional numbers repeat steps 5 and 6 Create a blocked fax list on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 oN oa oO e e R On the control panel scroll t
67. egions setting the date time and other fax header information is a legal requirement ENWW 97 Is your fax set up correctly Use the following checklist to help identify the cause of any fax related problems you are encountering e Are you using the phone cord supplied with the fax accessory This fax accessory has been tested with the supplied phone cord to meet RJ11 specifications Do not substitute another phone cord the analog fax accessory requires an analog phone cord It also requires an analog phone connection e isthe fax phone line connector seated in the socket on the fax accessory Make sure that the phone jack is well seated in the socket The connector should be inserted into the socket until it clicks e s the phone wall jack working properly Verify that a dial tone exists by attaching a phone to the wall jack Can you hear a dial tone and can you make a phone call What type of phone line are you using e Dedicated line A standard fax phone number assigned to receive or send faxes NOTE The phone line should be for mfp fax use only and not shared with other types of telephone devices Examples include alarm systems that use the phone line for notifications to a monitoring companies e PBX system A business environment phone system Standard home phones and the fax accessory use an analog phone signal Some PBX systems are digital and might not be compatible with the fax accessory You need to h
68. en Touch Speed Dial to display the Speed Dial screen Touch a Speed Dial number of the list to be deleted Touch Delete The next screen will ask to confirm the deletion Touch Yes to delete the speed dial list Touch Yes again to return to the Fax screen Delete a single number from the speed dial list Delete a single number from a speed dial list on the HP LaserJet 4345mfp 9040 9050mfp and 5035mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 6 7 On the control panel main screen touch the FAX icon to display the Fax screen Touch Speed Dial to display the Speed Dial screen Touch the check box in front of the speed dial which holds the number you wish to delete You may need to use the scroll arrows to display the speed dial name Touch Details to display the list of numbers for the speed dial Use the up and down scroll arrows to highlight a number to delete Touch Remove or Remove All Touch OK or Cancel Delete a single number from a speed dial list on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series m e ie N On the control panel touch the FAX icon to display the Fax screen Touch Speed Dials to display the Speed Dial screen Touch the Speed Dial number of the list to be edited Touch the Fax Numbers box to display the keyboard Scroll through the list of fax numbers and touch the screen to
69. ermines the maximum resolution supported by the receiving fax The fax accessory uses the highest possible resolution as limited by this setting and the maximum resolution of the receiving fax NOTE Faxes wider than 21 25 cm 8 5 inches are automatically sent by using standard or fine resolution to reduce phone time NOTE The default resolution setting is a lower dpi than previous MFP model default resolution settings For example previous MFP models had a default resolution of FINE 200 x 200 dpi NOTE The higher the resolution the longer the transmission time required 48 Chapter 2 Set fax settings ENWW Set the resolution for outgoing faxes on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Scroll to and touch FAX SEND 4 Touch DEFAULT RESOLUTION to see the resolution settings 5 Touch Standard 200 x 100 dpi default Fine 200 x 200 dpi or Superfine 300 x 300 dpi to select the resolution Set the resolution for outgoing faxes on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu Touch Default Job Options Touch Default Fax Options 2 3 4 Scroll to and touch F
70. es 125 Appendix C Regulatory Information Environmental Product Stewardship Program ccccceececeeeeeeeeeeeeceeeeeeeeeeeeiceeeeeeeeeeitaeeeeeeeneenanees 128 Declaration of conformity 0 eee eee eee entee treet eee e ee tutun nnt t u AAAA AEEA eee eeeeeaaeeeeseeeaeeeeeseeeaeeeeesenaeeeeeeeaas 129 US Federal Communications COMMISSION cceeeeee eee e eect eee eee ette eee e eee eaeeeeeetaaeeeeeeeeeieeeeeeeeeaees 130 FCC Part 15 Compliance Statement cccccccceecceeee eee e eee e eter eee et te eetteeteeeeeeeeeeeneeeeeees 130 FCC Part 68 Telecom cost2ccccecessacecececcavasaecceaecesceusncd cdacenesaie dedncesevbdeedadecervgardseeteesvvaaeeeene 130 Telephone Consumer Protection Act US eeesssssesssrrrrsssseesereenessnrnnnesdaeennnnnenaennnnnna 131 Canadian Department of COMMUNICATIONS 0 2 2 2 cccccccce cece eee ee ee ee ete e ee teeeeeeaaeaaaeaaaeaaeaaecaaeeaeeeeeeeeeeess 132 Canadian Limitations Notice siicicc civedeciccaceee stale deceuehsedeedianecevdeneldarenpeuneadsaceearunie ceacevesesens 132 Other regulatory information wi csecieicccecsectieesieleceadei shied etanedis eeeanca nd el eeedaneedenaaddiedyaaaeiteees 133 Regulatory information for EU countrieS regions ccceeeceeeeeeeeeeeeeeetteeeeeeeeeeennaeees 133 New Zealand Telecom Warning Notice ccccccceeeeeeereeeeeeenneeeeeeeeeeaeeeeeeeeeenaeeseeeeenaaes 133 South Atricam NOTCE s ccctastatesccastses AEA EA a 134 TAIWAN BSMI Clas
71. es the country region where the MFP fax accessory is located This setting also sets the date time format and minimum maximum rings to answer range for the country region Because this setting is a legal requirement in some countries regions it must be set for the fax accessory to operate If this is the first time you are powering up the printer you will be prompted for this information Set verify or change the MFP fax country region on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp ENWW 1 2 3 4 5 6 On the control panel press the Menu button to display the main menu Touch FAX to display the fax menu Touch FAX SETUP REQUIRED to display the required settings menu Touch Fax Header to display the header settings Touch Location to display the list of countries regions Scroll through the list until your country region is displayed and then touch the country region to select it Required fax settings 37 Set verify or change the MFP fax location on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series oP eS UN 6 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup to display the setup settings menu Touch Fax Setup to display the Fax Setup menu and touch Required Settings Touch Location to display
72. ew for these models 1 On the control panel main screen touch the FAX icon to display the Fax screen 2 Touch Speed Dial to open the Speed Dial screen 3 Touch Search to make the onscreen keyboard available 4 Type the speed dial name As you type the remaining letters of the first matching speed dial name are automatically filled in If necessary type additional letters to refine your search 5 Touch OK when you have located your speed dial on the search screen The speed dial list appears with the speed dial that you specified at the top of the list 6 Select the speed dial name from the list and touch OK to place the speed dial in the recipient list on the fax screen You can select more than one speed dial before clicking OK amp NOTE Ifyou do not know the unique name of the speed dial type a letter to select any portion of the list For example to view speed dial names that begin with the letter N type the letter N If no matching entries exist a message appears before the search shows the entry that is closest to the letter N Search a speed dial list by name on the HP LaserJet M5035 M5025 M3035 M3027 M4345 M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel main screen touch the FAX icon to display the Fax screen 2 Touch the Speed Dial Search button This button looks like a magnifying glass and is located to the right of the Speed Dial button 3 Type
73. f the fax recipients box Select the phone book source or All in the pull down menu at the top of the phone book screen Select the recipient name from the phone book list For long lists a name search is available by pressing the Search icon magnifying glass at the bottom of the phone book screen In the search screen type the first letter or letters of the name matching recipients appear as letters are typed Type more letters to further refine the search Select from the name s found at the top of the screen and then touch OK The screen returns to the Fax Phone Book Touch the right arrow to enter the selected name into the Fax Recipients list Touch OK to return to the Send Fax job screen NOTE Use the Address Book Manager part of DSS to create add content to the Fax Address Book ENWW NOTE To import export the local fax phone book to the EWS refer to the EWS documentation Senda fax 79 Canceling a fax Cancel the current fax transmission The Cancel Current Transmission menu item only appears if an outgoing fax call is in progress amp NOTE The cancel operation may require up to 30 seconds to complete Cancel the current fax transmission using the menus on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to display the main menu 2 Touch FAX to display the fax menu 3 Touch CANCEL CURRENT TRANSMISSION to ca
74. f this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense A WARNING Any changes or modifications to the fax accessory that are not expressly approved by HP could void the user s authority to operate this equipment NOTE Use ofa shielded interface cable is required to comply with the Class A limits of the FCC rules FCC Part 68 Telecom If requested you must be prepared to provide the telephone company with the following information for the SocketModem card included within this product Manufacturer Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 USA Trade Name Modem Module Model Number MT5634SMI FCC Registration No AU7 USA 25814 M5 E Ringer Equivalence 0 3B Modular Jack USOC RJ11C or RJ11W single line Service Center in USA U S A 763 785 3500 763 785 9874 Fax The equipment complies with FCC Rules Part 68 The Socket Modem Module has a label that contains along with other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENS on the telephone line may result in the devices not ringing in response to an incoming call In most but n
75. fax only e Never default Schedule fax call report printing on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu 2 Touch Information then Fax Reports 3 Touch Fax Call Report then To Print Report e Touch Never auto print to never print a Fax Call Report NOTE If you select Never auto print you will have no printed indication other than the touchscreen status bar message that a fax failed to be transmitted unless you print a fax activity log e Touch After any fax job to print a Fax Call Report after a fax is sent or received 110 Chapter 4 Solve fax problems ENWW e Touch After fax send jobs to print a Fax Call Report after a fax is sent e Touch After any fax error default to print a Fax Call Report after the device detects a fax error e Touch After send errors only to print a Fax Call Report after the device detects a fax send error e Touch After receive errors only to print a Fax Call Report after the device detects a fax receive error NOTE If you select Never you will have no printed indication other than the touchscreen status bar message that a fax failed to be transmitted unless you print a fax activity log Printing the fax activity log Date and time of all faxes received sent or failed
76. fp and the HP Color LaserJet 4730mfp and 9500mfp 52 location 37 38 locked fax printing 91 log report activity log 111 activity log clearing 112 billing code report 112 billing report clearing 112 blocked fax list report 113 fax activity log 111 fax call report 109 110 speed dial list report 113 114 M memory lock disabling 91 enabling 91 PIN 88 memory saving and deleting faxes 70 menu fax settings 36 MFP See multifunction product modem speed 102 124 modem volume setting 62 multifunction product 1 N not configured 36 notification settings 59 O one touch speed dial 74 output paper bin See destination paper bin overlay header setting 44 45 P paper tray selection 55 56 parts 2 pause when dialing 70 PBX systems troubleshooting 104 136 Index phone book 77 78 phone lines troubleshooting 104 phone number 38 phone support 121 photos low quality 70 PIN changing 88 creating 88 resetting 88 prefix automatic dialing 46 printing locked faxes 91 pulse dialing setting 45 R receiving faxes 82 redial interval 48 redial interval setting 48 redial on busy setting 46 47 redial on no answer setting 47 regulatory statements declaration of conformity 129 remote configuration digital sending utility 43 Web browser 42 Web Jetadmin 42 replacement parts 125 replacing the fax accessory HP Color LaserJet 4730mfp 12 HP Color LaserJet CM4730 MFP 12 HP Color LaserJet CM6040 MFP Series 2
77. g fax operation When the fax accessory is installed and operating correctly the fax icon displays on the MFP control panel If the fax accessory has just been installed but has not been configured the fax icon is grayed out and depending on the MFP model may have Not Configured written across it If this occurs the fax accessory needs to be configured see Required fax settings on page 36 ENWW Verifying fax operation 35 Required fax settings NOTE A Fax Configuration Wizard is available to guide you through the steps to make the required fax settings For more information see Fax Configuration Wizard on page 36 After the fax accessory is installed you must configure certain settings before you can use the accessory If these settings are not configured the fax icon is grayed out These settings include e Date and time e Location country region e Fax header phone number and company name This information is used in the fax header which is printed on all outgoing faxes NOTE When first installed the fax accessory might read some of these settings from the MFP therefore a value may already be set You should check the values to verify that they are set and correct NOTE Inthe U S and many other countries regions setting the date time location phone number and company name is a legal requirement for fax Fax Configuration Wizard The Fax Configuration Wizard guides users through a step by step
78. ges Senda fax 71 e Content Orientation portrait or landscape e Job Build combines multiple scans into a single job e Image adjustment e Sharpness enhances text and graphic edges e Darkness e Background removes a background that might be a result from copying color paper e Notification changes how you are notified of the status of the fax transmission that is if the fax was sent or if an error occurred and the fax was not sent NOTE Notification changes the notification setting for the current fax only 4 When all settings are completed touch OK to return to the Settings menu 5 On the Settings screen touch the Light or Dark arrow to adjust the lightness darkness of the fax you are sending 6 When all settings are completed on the Settings screen touch OK to return to the Fax screen 7 Using the keyboard enter a phone number To enter additional numbers touch Next Number and continue entering numbers To remove a number from the list use the arrow keys to highlight a number and then touch Remove NOTE If needed enter a comma to provide a two second pause after a prefix number such as a 9 or 0 to allow the internal phone system time to access an outside line before the remainder of the number is dialed To enter a comma use the keypad on the control panel that pops up when you touch the Recipient Number Entry Box To enter a PIN as part of the recipient number use the keypad on the
79. ges to all scheduled days Touch Yes to apply the changes to all scheduled days or touch No to apply the changes only to the currently selected scheduled date Touch Save 9 Touch Print End Time to set the scheduled time when faxes will not print begin the lockout period when faxes store to memory a b Touch the text box to display the keyboard Type a value for the hour and then touch OK Touch Save to save the hour setting Touch the text box to display the keyboard Type a value 1 59 for the minutes and then touch OK Touch Save to save the minutes setting Touch AM or PM A prompt appears asking to apply the changes to all scheduled days Touch Yes to apply the changes to all scheduled days or touch No to apply the changes only to the currently selected scheduled date Touch Save 94 Chapter3 Use Fax ENWW Using Fax over VoIP networks VoIP technology converts the analog phone signal into digital bits These are then assembled into packets which travel on the Internet The packets are converted and transmitted back to analog signals at or near the destination The transmission of the information on the Internet is done digitally instead of analog Therefore there are different constraints on the fax transmission that may require different fax settings than the analog Public Switched Telephone Network PSTN Fax is very dependent upon timing and signal quality so a fax transmission is more sensitive to a
80. ght need to be replaced Faulty formatter board Contact your HP service representative for service see HP Customer Care on page 121 The MFP is not displaying the fax menus Cause Solution LAN fax is enabled This is normal operation When the HP Digital Sending Software enables LAN fax the analog fax is disabled and the fax menu which is used for the analog fax only does not open 100 Chapter 4 Solve fax problems ENWW General fax problems Use the table in this section to solve fax problems Problem Cause Solution Fax failed to send JBIG is enabled and receiving fax does not have JBIG capability Set JBIG off An Out of Memory status message appears on the status message bar The MFP storage disk is full Delete some files from the disk see the MFP user guide for information about managing the disk Print quality of a photo is poor or prints as a gray box Wrong Page Content mode setting Try setting the Page Content mode to Graphics or Text and Graphics see Send a fax enter number s manually on page 70 or refer to Page Content mode in the MFP user guide Pressed the Cancel button on the MFP keyboard to cancel a fax transmission and the fax was still sent The Cancel button only is functional on some mfps 9040 9050 4345 4730 9500 if the fax job screen is being displayed Also there can be a delay of up to 30 seconds before the cancellation takes
81. he phone jack on the rear panel of the formatter before inserting the fax card into the formatter ENWW Installing the fax accessory 13 3 Gently pull on the black tabs at the top and bottom of the formatter board to pull the board from the MFP Place the formatter board on a clean flat grounded surface Figure 1 14 Pulling the black tabs 4 Lift up on the left side of the fax card strap Figure 1 15 Lifting up the left side of the fax card strap 14 Chapter1 Setup ENWW Push the tab on the right side of the fax card strap to the left 5 Figure 1 16 Releasing the tab to the left side of the fax card strap Lift up to remove the fax card strap 6 Figure 1 17 Removing the fax card strap 15 Installing the fax accessory ENWW 7 Ifyou are replacing an existing fax accessory pull up to remove it Figure 1 18 Replacing an existing fax accessory 8 Remove the fax accessory from its antistatic pouch fa ESD The fax accessory contains parts that are sensitive to electrostatic discharge ESD When removing the fax accessory from its antistatic pouch and while installing it use static protection such as a grounding wrist strap that is connected to the metal frame of the MFP or touch the metal frame of the MFP with your other hand 16 Chapter1 Setup ENWW then push the fax accessory into place Make sure that the fax accessory is s
82. he Administration icon to open the Administration menu Scroll to and touch Initial Setup to display the Initial Setup menu Touch Fax Setup to display the Fax Setup menu Touch Required Settings to display the Required Settings menu Touch Fax Header Information to display the header information Touch Phone Number to display the Phone Number screen Touch the text box to display the keyboard 38 Chapter 1 Setup ENWW 8 Using the keyboard type the phone number and then touch OK 9 Touch Save to save the header phone number 10 Touch Company Name and repeat the process ENWW Required fax settings 39 40 Chapter1 Setup ENWW 2 Set fax settings This chapter describes the configuration settings for the MFP fax accessory that you access through the fax menu on the control panel In addition to the control panel you can access these settings through remote configuration tools NOTE For information about the following settings see Setup on page 1 The following fax settings are described in the first chapter and are not included here Canceling faxes Setting the date and time Setting the location Setting the header ENWW 41 Remote fax configuration In addition to using the MFP control panel you can configure the fax accessory remotely by using various software tools Because the MFP contains an embedded Web server EWS you can configure the fax accessory across the Web by using either a Web browser or HP We
83. he Fax Send settings 4 Scroll to and touch Billing Codes to see the billing code settings 5 Touch Custom to enable billing codes NOTE Ifyou want to disable billing codes touch OFF touch Save and then skip the remaining steps Touch Save to open the Billing Code screen 6 7 Touch the text box to display the keyboard 8 Type the minimum number of digits you want in the billing code and then touch OK 9 Touch Save Set the JBIG compression mode Enabling JBIG compression can reduce phone call charges by reducing fax transmission time and is therefore the preferred setting However JBIG might cause compatibility problems when communicating with some older fax machines in which case you might need to disable it NOTE JBIG compression only works when both the sending and receiving machines have JBIG compression To enable or disable JBIG compression perform the following steps Set the JBIG compression mode on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Touch FAX SETUP OPTIONAL to see the optional setup items 4 Touch JBIG Compression to see the settings 5 Touch ON default to enable JBIG compression or touch OFF to disable JBIG compression Set the JBIG compression mode on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP
84. he fax activity log seesrseeseserrereeesnnnesarinaneeerrnrrnaatninnneeiddananaatananaadnnnnnaaaananannana 111 Printing the billing Code report arasen akaa AAEE AAA 112 Clearing the fax activity log and billing Code report 0 00 0 eeeeeeeeeeeeeeeeeeetneeeeeeeeeeeeeniaa 112 Printing the blocked fax list report 10 0 2 eee ceeceeeeeeeeteee eee eeeene tees ee taeeeeeeeeeaeeeeeeeeiaeeeeeeennaees 113 Printing the speed dial list report eeeeseeceecceeecaeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeteeeeeeeees 113 Sece SOUS sez css pahicehsiareesescede dyed adetan spneeee ded davacaadegadecasuadeceevaad iyabdscvena sj teetedec daneeete ded dagedeaveeka wpadebeds 115 Firmware UPOrade s nantais A E E AE ede eee 117 Appendix A Service and support Hewlett Packard limited warranty statement 0000 00 cece ceecee cess cece eter eee eeecneeee sete eeaaeeeeeeeeeeaaeeeeeeeeeeaaes 120 FIP GUStONMNGI CONG erar icii evi tavasane is coeeeane A ENEE AREAREN EEEE AAE ATEAK ENEE 121 World Wide Web ccctinicnteiiineinisintientiileieeieadl eh ne inetd ieaiiaiees 121 Email asiria A EA TE E A 121 PHONG eean a A E A ade ddabivaaeade ethene cdactae ioe 121 Appendix B Specifications Fax accessory product specifications ssssseessekestitr terrens stette ttnt tnn nn nEn Et ESEE EEE EEEE EEn Enana nnne Enn 124 Replacement parts and accessories e ccceecceecee cece cece eee e eee e eta tea eeeaaaaeaaaaaeeeceeeeeeeeeeeeeeeeeeeeeee
85. he initial fax configuration that is also described in this chapter The fax connection cover is located on the phone connector on the formatter rear panel Parts included with the fax accessory The following components are included with the fax accessory e Fax guide this document on CD e Send Fax Driver and Send Fax Driver Guide on CD e Fax accessory hardware card e Phone cord s cords vary depending on the country region Figure 1 1 HP LaserJet MFP Analog Fax Accessory 300 contents OVE AE OOOO NAT amp NOTE The Send Fax Driver allows a user to send a fax directly from their PC to a network connected MFP Installation of this driver is optional See Send Fax Driver Guide on the CD for further instructions 2 Chapter 1 Setup ENWW Installing the fax accessory Installing replacing the fax accessory in the HP LaserJet 9040 9050mfp Installing replacing the fax accessory in the HP LaserJet 4345mfp Installing replacing the fax accessory in the HP LaserJet M4345 MFP Installing replacing the fax accessory in the HP Color LaserJet 4730mfp and HP Color LaserJet CM4730 MFP Installing replacing the fax accessory in the HP LaserJet M5025 MFP and M5035 MFP Installing replacing the fax accessory in the HP Color LaserJet CM6040 MFP Series Installing replacing the fax accessory in the HP LaserJet M9040 MFP M9050 MFP Installing replacing the fax accessory in the HP LaserJet 9040 9050mfp This procedur
86. he settings and click OK to accept the settings Select Advanced to open the Advanced MFP Modem Settings screen for additional fax settings For information about the settings see the setting descriptions in this guide 5 After you have made changes to the settings click OK to accept the settings HP Web Jetadmin To access the MFP analog fax settings by using HP Web Jetadmin perform the following steps For detailed information about HP Web Jetadmin see the HP Web Jetadmin Reference Manual 1 Start HP Web Jetadmin 2 Inthe At a Glance text box type the IP address of the MFP in the Quick Device Find text box and then click Go to see the device status in the right pane Select Digital Sending and Fax from the status drop down menu in that pane 3 Configure the options in the Fax Settings or the Advanced Fax Settings sections For information about a specific setting select the context help next to the setting 4 After you have made changes to the settings click Apply to accept the settings In addition to configuring a single MFP you can also perform multiple device configuration Multiple device mode configures several MFPs at once For information about this feature see the HP Web Jetadmin Reference Manual 42 Chapter 2 Set fax settings ENWW HP MFP Digital Sending Software Configuration Utility To access the analog MFP fax settings by using the DSS configuration utility perform the following steps 1 1 Start the u
87. hen trying to determine the cause of a problem and will help to determine the appropriate action For error code information see Error codes on page 105 Restore Factory Telecom Settings or Restore Default Telecom Settings This selection resets several menu changes back to their default settings This includes the maximum baud rate ring burst off time V 34 speaker mode and transmit signal loss Transmit Signal Loss This selection compensates for phone line signal loss It is not recommended to modify this setting unless requested to do so by an HP service representative as it might render the fax inoperable V 34 This setting has two values Normal and Off that control the modem s baud rate The Normal setting allows the modem to select negotiate with the other modem any of the supported baud rates up to 33 600 bps The Off setting sets the baud rate to 14 400 bps This setting remains set until changed Maximum baud rate This setting is similar to V 34 but provides a list of baud rates to select for operation If the fax is having communication errors use this setting to select slower baud rates to determine if the communication error is caused by the phone line Once this setting is set it remains set until changed Speaker mode This service setting has two modes Normal and Diagnostic In Normal mode the modem speaker is turned on during dialing through the initial connection and then shuts off For Diagnostic mode the spea
88. ignated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas A CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Notice The Ringer Equivalence Number REN assigned to each terminal device provides an identification of the maximum number of terminals allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that this sum of Ringer Equivalence Number of all the devices does not exceed five 5 0 The standard connecting arrangement code telephone jack type for equipment with direct connections to the telephone network is CA11A 132 Appendix C Regulatory Information ENWW Other regulatory information Regulatory information for EU countries regions This equipment has been designed to work in all countries regions of the European Economic Area Public Switched Telephone Networks Network compatibility is dependent on internal
89. illing to accept the errors in the transmission Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection Set the error correction mode on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Touch FAX SETUP OPTIONAL to see the optional setup items Touch Error Correction Mode to see the settings Touch ON default to enable error correction mode or touch OFF to disable correction mode Set the error correction mode on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 ENWW On the control panel scroll to and touch the Administration icon to open the Administration menu Touch Initial Setup to open the setup settings menu and then touch Fax Setup Touch Fax Send Settings to see the settings Touch Error Correction Mode to see the settings Touch Enabled default to enable error correction mode or touch Disabled to disable correction mode Set the error correction mode 61 Set the modem volume Set the modem volume on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 On the control panel pre
90. ing program e Material Safety Data Sheets 128 Appendix C Regulatory Information ENWW Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet MFP Analog Fax Accessory Regulatory Model Number BOISB 0308 00 Product Numbers Q3701 60001 Q3701 60002 Q3701 60004 Product Options All conforms to the following Product Specifications Safety IEC 60950 1 2001 EN60950 1 2001 A11 EMC CISPR22 1997 EN55022 1998 Class A19 EN 55024 1998 A1 2001 A2 2003 FCC Title 47 CFR Part 15 Class A ICES 003 Issue 4 GB9254 1998 GB17625 1 1998 CNS13438 Telecom FCC Rules Part 68 TBR 21 1998 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 2006 95 EC the R amp TTE Directive 1999 5 EC Annex II and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems Compliance te
91. ive Some fax machines can hold a fax until another fax machine requests that the fax be sent When an MFP polls another fax machine that is holding a fax and requests that the held fax be sent to the MFP this is known as polling receive Initiate polling receive for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to access the main menu Touch FAX to display the fax menu Scroll to and touch FAX FUNCTIONS Touch INITIATE POLLING RECEIVE to display the keyboard Use the keyboard to type a polling receive number and then touch OK Using the keypad type a polling receive number and then touch Start AOD Sr ge O IN The number entered is dialed If a stored fax is being held at the fax machine dialed that fax is transmitted to the mfp and printed If no fax is held a No Fax is Available message will be displayed If the fax machine does not support the polling feature a Poll Invalid error message will be shown Initiate polling receive on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel touch the FAX icon to display the Fax screen Touch More Options to display the options screen Scroll to page 3 Touch Fax Polling to display the Fax Polling screen Touch the text box to display the keyboard Using the keypad type a po
92. ker is turned on and remains on for all fax communications until the setting is returned to Normal Ring interval or Ring burst off time This setting is used to adjust for some PBX ring signals Use this setting when directed by an HP technical support agent Ring Frequency This setting has a range between 1 to 200 Hz It should be left at its default value of 68 Hz Use this setting when directed by an HP technical support agent as adjustment procedures associated with it is beyond the scope of this guide The menu locations of these selections vary by MFP For the HP LaserJet 4345mfp and the HP Color LaserJet 4730mfp 9040 9050mfp and 9500mfp these selections are located under the Menu gt FAX gt FAX SETUP OPTIONAL gt Ring Frequency For the HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and Color LaserJet CM4730 MFP and CM6040 MFP Series these selections are located in Administration gt Initial Setup gt Fax Setup gt Fax Send Settings gt Ring Frequency Select Custom to activate the menu selection for a specific value Service settings 115 TCF T 30 Delay This setting has a range between 60 to 255 ms It should be left to its default value of 60 ms Use this setting when directed by an HP technical support agent as adjustment procedures associated with it is beyond the scope of this guide The menu locations of these selections vary by MFP For the HP LaserJet 4345mfp and the HP Color L
93. lling receive number and then touch Start AO OD m oS UN The number entered is dialed If a stored fax is being held at the fax machine dialed that fax is transmitted to the mfp and printed If no fax is held a No Fax is Available message will be displayed If the fax machine does not support the polling feature a Poll Invalid error message will be shown Changing notification settings Notification selects when and how you are notified of the status of an outgoing fax This setting applies to the current fax only To change the setting permanently change the default setting Change notification settings on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel main screen touch the FAX icon to display the Fax screen 2 Touch NOTIFY ENWW Receive fax settings 59 Under the NOTIFY tab e Touch None to turn off notification and then touch OK to complete the setting and return to the Fax feature screen e Touch This Job or On Error to enable notification and continue to the next step Touch Print to receive a printed notification and complete the notification process or touch E MAIL to display the keyboard NOTE E mail notification works if e mail has been configured If the e mail icon on the MFP screen has Not Available across it e mail is not configured To configure e mail use the MFP e mail menu settings see the MFP user documentation for detailed inf
94. llowing steps Set the dialing mode on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX SEND Use the down arrow key to scroll to Dialing Mode Touch Dialing Mode to see the dialing mode settings Touch Tone default to set the fax for tone dialing or touch Pulse to set the fax for pulse dialing Set the dialing mode on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series i 2 3 4 5 6 7 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to touch Initial Setup to open the initial setup menu Touch Fax Setup to open the fax setup menu Touch Fax Send Settings and use the down arrow key to scroll to Dialing Mode Touch Dialing Mode to see the dialing mode settings Touch Tone default to set the fax for tone dialing or touch Pulse to set the fax for pulse dialing Touch Save Set a dialing prefix The dialing prefix setting allows you to enter a prefix number such as a 9 to access an outside line when dialing This prefix number is automatically added to all phone numbers when dialed ENWW Send fax settings 45 NOTE You might need a pause between the prefix and the phone number T
95. lts to the next open space below the last entered fax number of the speed dial list Touch OK to return to the Speed Dials screen Touch OK to return to the Fax screen Creating and deleting speed dial lists 85 Assigning speed dial lists to one touch keys The one touch keypad allows you to send a fax to a speed dial list simply by touching a one touch key However before using the one touch keys you must create a speed dial list and assign the speed dial name to a one touch key Assign a speed dial to a one touch key for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 6 Create a speed dial For more information see Creating and deleting speed dial lists on page 83 Touch Configure on the fax screen to open the One Touch Button Configuration screen Touch any Available number you want to assign to the speed dial On the Speed Dial List select the speed dial check box you want to assign to the key Touch OK Touch OK to accept the settings Clear or reassign speed dial lists to one touch keys for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp If you want to remove a speed dial list from a one touch button perform the following steps 1 2 3 Touch Configure on the one touch keypad to open the One Touch Button Configuration screen Touch the number key with the speed dial name that you want to remove The Butto
96. m baud rate setting The fax accessory is receiving faxes but is not sending them If the fax accessory is on a PBX system the PBX system might be generating a dial tone the fax accessory cannot detect Disable the detect dial tone setting There might be a poor phone connection Try again later The fax machine to which you are sending might be malfunctioning Try sending to another fax machine Your phone line might not be working Disconnect the fax accessory from the phone jack and connect a phone Try to make a phone call to ensure the phone line is working Outgoing fax calls keep dialing The fax accessory automatically redials a fax number if the Redial on Busy option is set to on or if the Redial On No Answer is set on This is normal operation If you do not want the fax to retry set Redial on Busy to 0 and set Redial On No Answer to 0 Faxes you send are not arriving at the receiving fax machine The receiving fax machine might be turned off or might have an error condition such as being out of paper Call the recipient to make sure the fax machine is turned on and ready to receive faxes 104 Chapter 4 Solve fax problems A fax might be in memory because it is waiting to redial a busy number or there are other jobs ahead of it waiting to be sent If a fax job is in memory for either of these reasons an entry for the job appears in the fax log Print the fax a
97. n Using the keypad type the PIN at least four digits and then touch OK to display the Fax Forwarding screen Touch Fax Forwarding Touch Custom and touch save to display the Set Fax Forwarding screen Touch Forward to Number to display the Forward to Number screen Touch the text box to enter the fax forward phone number and touch OK 90 Chapter3 Use Fax ENWW Scheduling fax printing memory lock A Use the fax printing feature to specify when faxes print There are three fax printing modes that can be selected The selections are Store all received faxes Print all received faxes or Use fax printing schedule If Store all received faxes is selected then all incoming faxes will be stored in memory and not printed It is possible to access fax jobs stored in memory through the MFP Retrieve Job menu Using this menu you can print or delete print jobs while they are stored in memory For additional information about this feature see the Retrieve Job menu description in the MFP user guide NOTE The MFP Retrieve Job option is only available to the HP LaserJet 4345mfp and the HP Color LaserJet 4730mfp 9040 9050mfp and 9500mfp For the HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series retrieved stored faxes can be accessed by entering the Fax Printing menu and changing the mode to Print all received faxes If Print all received faxe
98. n is already configured screen opens Touch Clear to remove the speed dial name from the one touch button or touch Reassign to assign a different speed dial name to the key or touch Cancel to return to the One Touch Button Configuration screen Touch OK to accept the settings 86 Chapter 3 Use Fax ENWW Voice Calls and Retries Voice calls are not included in the Fax Activity log and do not generate a T 30 report The following sections provide information on retries of a fax job Fax Call Report When all fax attempts have been exhausted a Fax Call Report will be printed for a fax send It shows the fax job log ID The result of the final attempt is printed on the Fax Call Report A Fax Call Report does not print for voice calls NOTE A Fax Call Report only generates Job numbers for final attempts If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice call the Job number will be zero Fax Activity Log Voice Calls are not included in the Fax Activity Log by default Only the final attempt will be displayed in the Fax Activity Log T 30 Report Voice Calls will not cause a T 30 report to print All retry attempts will cause a T 30 report to print ENWW Voice Calls and Retries 87 Secure settings Two settings fax forwarding and fax printing are secure features and require a PIN The first time you access either setting you will be required to create a
99. ncel the fax NOTE While a fax or faxes are being deleted a canceling fax message displays in the status bar Cancel the current fax transmission using the Stop button on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the MFP control panel press the FAX icon 2 Press the red Stop Cancel button NOTE The status message Processing job displays on the MFP when the red Stop Cancel is pressed to cancel the fax Cancel the current fax transmission on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel press the red Stop button to display the Cancel Fax menu amp NOTE Allcurrent and pending Fax jobs on the device will continue progress until the cancellation is confirmed with OK 2 Touch Cancel current fax job to cancel the current fax job 3 Touch OK to cancel the current fax transmission Cancel all pending faxes This deletes all outgoing faxes stored in memory However if a fax is in the process of being transmitted that fax is not deleted and will be sent NOTE If other outgoing faxes are waiting in memory they will also be deleted Cancel all pending faxes on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to display the main menu 2
100. ndards supported e V 17 at 14 400 12 000 9 600 7 200 bps e V 33 at 14 400 12 000 bps e V 29 at 9 600 7 200 bps e V 27 at 4 800 2 400 bps e V 34 at 16 800 19 200 21 600 24 000 26 400 28 800 31 200 33 600 bps Modem speed e Upto 33 6K bits per second bps Speed dialing e Yes Fax resolution send and receive e Standard 200 x 100 dots per inch dpi e Fine 200 x 200 dpi e Superfine 300 x 300 dpi e Ultrafine 200 x 400 receive only e Ultrafine 400 x 400 receive only 124 Appendix B Specifications ENWW Replacement parts and accessories You can obtain replacement parts for the fax accessory by contacting your sales representative or your Hewlett Packard dealer ENWW Replacement parts and accessories 125 126 Appendix B Specifications ENWW C Regulatory Information ENWW This section contains the following regulatory information Environmental Product Stewardship Program Declaration of conformity US Federal Communications Commission Canadian Department of Communications Other regulatory information 127 Environmental Product Stewardship Program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Plastics Plastic parts over 25 grams are marked according to international standards that enhance
101. nformation Scroll to and touch Fax Reports then Fax Activity Log Prints report Fax logs and reports 111 Printing the billing code report The billing code report is a list of the most recent 500 faxes that were successfully sent listed by billing code The following information is provided in this report e Billing code number e Date and time of all faxes that were successfully sent e Identification number e Duration off hook time e Number of pages sent e Result Success The database stores the most recent 500 faxes older faxes are deleted from the database If you want to use the report for record keeping purposes you should print the report periodically at least every 500 faxes and then clear it Print the billing code report on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Scroll to and touch REPORTS to open the reports menu 4 Touch PRINT BILLING CODES REPORT to print the report Print the billing code report on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu 2 Scroll to and touch Information 3 Scroll to and touch Fax Reports 4 Scroll to and touch Billing C
102. ng updates or changes to the product that might have been made after the printing of this document Go to http www hp com and search for Q3701A Use the Product quick links to go to the product manuals and look if the Errata document is present The errata document identifies the most current changes to the product E mail For the quickest response visit htto Awww hp com and click Contact HP E mail support is in English only Phone Search http Awww hp com for HP LaserJet MFP Analog Fax Accessory 300 and look for a link to contact support You can find telephone contact information which can help with problem resolution ENWW HP Customer Care 121 122 Appendix A Service and support ENWW B Specifications This chapter contains specifications for the fax accessory The sections described here include Fax accessory product specifications e Replacement parts and accessories ENWW 123 Fax accessory product specifications Environmental specifications Operating environment e Temperature 10 to 32 5 C 50 to 91 F e Relative Humidity 20 to 80 percent no condensation Storage environment e Temperature 20 C to 40 C 4 F to 104 F e Relative Humidity Less than 95 percent no condensation Fax specifications Fax compatibility e CCIT ATU T Group 3 EIA TIA Class 1 Class 2 1 Phone connector e RJ11 Compression methods e MH MR MMR and JBIG Transmission speeds and sta
103. nt on one page set the overlay header to overlay mode Document stops feeding in the middle of faxing There might be a jam in the ADF If there is a jam see the MFP user guide for instructions on clearing jams The volume for sounds coming from the fax accessory is too high or too low The volume setting needs to be adjusted See Set the ringer volume on page 63 for information about changing the sound volume settings General fax problems 101 Receiving fax problems Use the table in this section to solve problems that might occur when receiving faxes Incoming fax calls are not being answered by the fax accessory no fax detected Cause Solution The rings to answer setting might not be set correctly Check the rings to answer setting The phone cord might not be connected properly or the phone cord is not working The phone line might not be working Check the installation Make sure you are using the phone cord that came with the fax accessory Disconnect the fax accessory from the phone jack and connect a phone Try to make a phone call to ensure the phone line is working A voice messaging service might be interfering with the fax accessory s ability to answer calls Do one of the following e Discontinue the messaging service e Geta phone line dedicated to fax calls e Decrease the rings to answer for the fax accessory to a number less than the rings to answer for
104. o and touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup Touch Fax Setup Scroll to and touch Fax Receive Settings Scroll to and touch Blocked Fax List to open the blocked fax menu Touch Add Blocked Number to make the keyboard available Type a number and touch OK To add additional numbers repeat steps 5 and 6 Remove numbers from the blocked fax list Remove numbers from the blocked fax list on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 ENWW On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX RECEIVE Touch Blocked Fax List to open the blocked fax menu Receive fax settings 57 7 Touch Remove Blocked Number to see the list of blocked phone numbers Scroll through the numbers to highlight one you want to remove and then touch the phone number to remove it Repeat this step for any numbers you want to remove Touch OK to exit Remove numbers from the blocked fax list on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 et oS On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup Touch Fax Setup Scroll to and touch Fax Receive Settings Scroll
105. o insert a 2 second pause enter a comma For more information on using a comma see Send a fax on page 70 Set a dialing prefix on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Scroll to and touch FAX SEND 4 Scroll to and touch DIAL PREFIX to see the prefix settings 5 Touch OFF default to disable dialing prefix or touch Custom to make the keyboard available and type a prefix 6 Type the prefix number s and then touch OK Set a dialing prefix on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu 2 Scroll to touch Initial Setup to open the initial setup menu 3 Touch Fax Setup to open the fax setup menu 4 Touch Fax Send Settings and use the down arrow key to scroll to Dialing Prefix to see the dialing prefix settings 5 Touch Custom to enter a dialing prefix number NOTE If you want to disable the dialing prefix touch OFF default touch Save and then skip the remaining steps Touch Save to open the Set Dialing Prefix screen Touch Dialing Prefix Number Touch the text box to display the keyboard 2 oS oS Type the dialing prefix number and touch OK
106. o install the analog fax accessory in the HP Color LaserJet CM6040 MFP Series 1 Turn off the MFP and unplug the power cord from the MFP Figure 1 26 Turning the power off Figure 1 27 Unplugging the power GF 2 Disconnect all cables from the MFP Figure 1 28 Disconnecting the cables ENWW Installing the fax accessory 23 3 Pinch the black tabs at the top and bottom towards the center of the formatter board and then gently pull the board from the MFP Place the formatter board on a clean flat grounded surface Figure 1 29 Pulling the black tabs ion 400 ou 4 KS 4 Lift up on the left side of the fax card strap Figure 1 30 Lifting up the left side of the fax card strap 24 Chapter1 Setup ENWW Push the tab on the right side of the fax card strap to the left 5 Figure 1 31 Releasing the tab to the left side of the fax card strap Lift up to remove the fax card strap 6 Figure 1 32 Removing the fax card strap Installing the fax accessory 25 ENWW 7 Ifyou are replacing an existing fax accessory pull up to remove it Figure 1 33 Replacing an existing fax accessory 8 Remove the fax accessory from its antistatic pouch fea ESD The fax acces
107. o see the fit to page settings 5 Touch ON to enable fit to page or touch OFF default to disable fit to page Set fit to page on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu Touch Default Job Options and then Default Fax Options Scroll to and touch Fax Receive to see the Fax Receive setting 2 3 4 Touch Fit to Page to see the fit to page settings 5 Touch Enabled default to enable fit to page or touch Disabled to disable fit to page 6 Touch Save Set the paper tray The paper tray setting selects the MFP paper tray to pull paper from for printing faxes Set the paper tray on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to display the main menu 2 Touch FAX to display the fax menu ENWW Receive fax settings 55 3 4 5 Scroll down and touch FAX RECEIVE Touch Fax Paper Tray to display the settings screen Use the up and down arrows to select the number for the tray default 0 and then touch OK Set the paper tray on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 6 On the control panel scroll
108. odes Report 5 Touch Print to print the report Clearing the fax activity log and billing code report The fax activity log and the billing code report use the same database This setting clears the database and therefore clears both the activity log and the billing report data To clear the fax database complete the following steps Clearing the fax activity log and billing code report on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Scroll to and touch FAX FUNCTIONS to open the functions menu 112 Chapter 4 Solve fax problems ENWW 4 Touch CLEAR ACTIVITY LOG 5 Touch Yes to clear all entries or touch No to exit and retain the entries Clearing the fax activity log and billing code report on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel touch the Administration icon to open the Fax menu 2 Scroll to and touch Resets to open the menu 3 Scroll to and touch Clear Fax Activity Log 4 Touch Yes to clear all entries or touch No to exit and retain the entries Printing the blocked fax list report Printing the blocked fax list report on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel
109. onnect the power cord and all cables and then turn on the MFP NOTE When connecting the fax accessory to a phone line ensure that the phone line being used for the fax accessory is a dedicated line that is not used by any other devices Also this line should be an analog line because the fax will not function correctly if it is connected to some digital PBX systems If you are not sure whether you have an analog or digital phone line contact your telecom provider NOTE HP recommends using the phone cord that comes with the fax accessory to ensure that the accessory functions correctly 10 Locate the phone cord that is included with the fax accessory kit Connect one end of the phone cord into the fax accessory phone jack that is on the formatter Push the connector until you hear a Click Figure 1 51 Connecting the phone cord NOTE Besure to connect the phone line to the fax accessory port which is near the top of the formatter Do not connect the phone line to the HP Jetdirect LAN port which is nearer the bottom of the formatter 11 Connect the other end of the phone cord into the phone jack on the wall Push the connector until you hear a click or until the connector is securely seated Because there are different types of connectors depending on the country region the connector might make an audible click when connected or might not make an audible click 34 Chapter1 Setup ENWW Verifyin
110. ormation on configuring e mail If you selected e mail use the keyboard to type an e mail address and then touch OK to complete the notification setting and to return to the Fax menu Change notification settings on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 On the control panel touch the FAX icon to open the Fax screen Touch More Options Touch Notification Select a notification setting e Touch None to turn off notification e Touch This Job to enable notification for the current job e Touch On Error to enable error notification only for the current job Touch Print to receive a printed notification or touch E MAIL to receive an e mail notification If you selected Print touch OK to complete the notification setup or If you selected E MAIL use the keyboard to type an e mail address Then touch OK to complete the notification setup 60 Chapter 2 Set fax settings ENWW Set the error correction mode Normally the fax accessory monitors the signals on the telephone line while it is sending or receiving a fax If the fax accessory detects an error during the transmission and the error correction setting is on the fax accessory can request that the error portion of the fax be sent again You should turn off error correction only if you are having trouble sending or receiving a fax and if you are w
111. ory 5 9 NOTE The phone wall jack is electrified and you might receive an electric shock if you touch the wall jack When installing the phone cable do not touch the wall phone jack or if you connect the phone cable into the wall phone jack first do not touch the wires on the phone cable connector at other end Connect the phone cord connector 1 into the FAX connector 2 on the formatter plate Push the connector in until it clicks NOTE The LAN connector and the phone cord connector are similar Ensure that you connect 10 11 the LAN cable plug 3 into the LAN connector and the phone cord connector 1 into the FAX connector 2 Note that the LAN connector is wider than the phone connector Figure 1 6 Making cabling connections to the formatter for the HP LaserJet 9040 9050mfp Connect the other end of the phone cord into the phone jack on the wall Push the connector until you hear a click or until the connector is securely seated Because there are different types of connectors depending on the country region the connector might make an audible click when connected or might not make an audible click Plug in the MFP AC power cord and set the power switch to on This completes the installation of the fax card Next you need to verify that the fax has been installed correctly and is operating See Verifying fax operation on page 35 Installing replacing the fax a
112. ot all areas the sum of the RENS should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENS contact the Telephone Company to determine the maximum REN for the calling area This equipment uses the following USOC jacks RJ11C or RJ11W single line 130 Appendix C Regulatory Information ENWW An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack with is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact HP c
113. ow or touch the right arrow to change the background setting 6 Touch OK to accept the setting Change the light dark setting The light dark setting adjusts how light or dark the transmitted image appears on the recipient fax machine Change the light dark setting on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel main screen touch the FAX icon to open the Fax screen 2 Touch Settings to open the Settings screen 3 Touch the Light arrow to lighten the image or touch the Dark arrow to darken the image 4 Touch OK to accept the setting Change the light dark setting on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel touch the FAX icon to display the Fax screen Scroll to and touch More Options Scroll to and touch Image Adjustment 2 3 4 Scroll to and touch Darkness 5 Touch the left arrow to make the image lighter and touch the right arrow to make the image darker 6 Touch OK to accept the setting Activate Fax Number Confirmation When fax number confirmation is enabled the fax number must be entered twice to ensure that it was entered correctly The default setting for this feature is Disabled Activate Fax Number Confirmation on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and
114. pted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this prod
115. r LaserJet 4730mfp and 9500mfp 1 2 3 4 5 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX RECEIVE Touch Rings To Answer to open the rings to answer screen Use the up and down arrows to select the number of rings and then touch OK Set the number of rings to answer on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 oN aS oe eS o On the control panel touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup and then Fax Setup to open the fax menu Scroll to and touch Fax Receive Settings Touch Rings To Answer to open the rings to answer screen Use the up and down arrows to select the number of rings the default is 2 and then touch OK Touch the text box to display the keyboard Type the number of rings 1 9 and then touch OK Touch Save Stamp received faxes incoming faxes The stamp received faxes setting enables or disables stamping incoming faxes The stamp prints the date time phone number and page number on each incoming page Stamp received faxes incoming faxes on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll
116. r complete persists contact service Power Failure 0 A power failure occurred Try resending the fax during the fax transmission on the sending fax MFP No Fax Detected 17 or 36 No fax machine was detected Verify fax number and have at receiving end receiver verify fax machine is on and connected then try resending fax Fax error messages 107 Receive fax messages Table 4 2 Receive fax messages Message Error No Description Action s Success n a Fax received ok None Blocked n a Fax reception was blocked by None receiving fax machine using blocked number feature Modem Fail Any Unexpected or bad response Have fax resent if the error from the internal modem to persists contact service the MFP example is trying to send a fax just as another fax is arriving Communication Error 17 36 Lost telephone connection or Have the sender resend the interruption between sender receiver fax if the sending machine does not automatically retry Communication Error Any besides 17 or 36 General communications issue where the fax transmission was interrupted or did not proceed as Have fax resent if the error persists contact service expected Space Fail 0 Unable to read or write image Have fax resent if the error file to disk could be corrupt persists contact service MFP disk or no space on disk Page Fail 0 Incompatible page width or Have fax resent if th
117. r LaserJet 4730mfp and 9500mfp 1 2 3 4 5 ey 6 7 8 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX RECEIVE Scroll to and touch FORWARD FAX to open the PIN screen Using the keypad type your PIN must be at least four digits and touch OK If you have an existing PIN the Forward to Number screen opens If a PIN has not been created you are prompted to verify the new PIN by typing it again and then press OK NOTE Always save your PIN ina secure place If you lose your PIN you must contact HP Service Support for information about how to reset the PIN For more information see HP Customer Care on page 121 Touch Fax Forwarding to open the FAX FORWARDING settings screen Touch Forward to Number to make the keypad available Type the fax forward phone number and then touch OK to enable fax forwarding Set fax forwarding on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 6 T 10 On the control panel scroll to and touch the Administration icon to open the Administration menu Touch Default Job Options to display the Default Job Options menu Touch Default Fax Options to display the Default Fax Options menu Touch Fax Receive to display the Fax Receive screen Touch Fax Forwarding to display the PIN scree
118. riginal c When all settings are completed touch OK to return to the Settings screen NOTE All settings made on the Settings screen are temporary settings enabled for the current fax only 70 Chapter 3 Use Fax ENWW A On the Settings screen touch Fax Settings to make adjustments to the following settings e Sharpness enhances text and graphic edges e Background removes a background that might be a result from copying color paper e Notify Notification changes how you are notified of the status of the fax transmission that is if the fax was sent or if an error occurred and the fax was not sent NOTE Notify Notification changes the notification setting for the current fax only When all settings are completed touch OK to return to the Settings screen On the Settings screen to adjust the lightness darkness of the fax you are sending touch the Light or Dark arrows When all settings are completed on the Settings screen touch OK to return to the Fax screen Using the keyboard enter a phone number To enter additional numbers touch Next Number and continue entering numbers To remove a number from the list use the arrow keys to highlight a number and then touch Remove NOTE If needed enter a comma to provide a two second pause after a prefix number Such as a 9 or 0 to allow the internal phone system time to access an outside line before the remainder of the number is dialed You can also
119. rscnorneiiee ni na REEE EE EE 98 What type of phone line are you USING ee eeceeceeee een e eee eeeeee eee eeeeaeeeeeeeaaeeeeeteneeeeeeenaes 98 Are you using a surge protection device cccceccteeeeeeeenieee eee ttieeeeeeeteeeeeetiaeeeeeeeea 98 Are you using a phone company voice messaging service or an answering IMAGING f ieceia cc acedeveuscuncedveuuis A dance daiwatatandeyexeacasedysuebanavees 98 Checking fax accessory Status cc2 s cdintecndiiendeiadeasdlattdeeagheriacntaginindtaieieaaetagacneadaeeghradabededandagierts 99 Fax feature is not operating eee cence ee eeeeeee eee eeee etre cena ae eee teceaaeeeesecaaeeeeseeeaeeeeeeaeeeeseeeieeeeeeeaaes 100 General fax problems eisicnisiccvcddciasccccedssaruescundshaansdwissenacaaceas dchaveneeedusagnadweilcenadadeacdcesaaecednessynadseanadaden de 101 Receiving fax PNODIGMS mesire aana aplasia eiddgeenaya Mateeasieageetay ea iad 102 Sending fax problems eee EE 104 Fror COGS onran a E AEEA bana E TT EEEE E EER 105 Fax enor MESSAGES suiimisoirriraniinian a a ANANA EANET AERA 106 Sendar MESSAGES eee EA A E E Auaeete linea 107 Receive fax MESSAGES as isickccectedntieedee a EEEE TATAEE EEEE 108 Fax logs and reports ssensrciirrrrnisrirnirinknnnN AANA ee eee 109 Printing the fax call report include thumbnail sssssseesessssrssserrnesrrrsseenrnssnennsssrenrnsseee 109 To schedule fax call report printing cccceceeeeeeeeeeeeeeeeeeceeeeeeaaeaaecaaeeaeeeaeeees 110 Printing t
120. s A Warning esssseeeeesssseeerrrsssseirrrssstttrrrssstttrtnntstttnnnnnsttetnnnnanteennnnt 134 a E A reer rere rererr er ererecere 135 vi ENWW 1 A ENWW Setup The HP LaserJet MFP Analog Fax Accessory 300 enables the HP multifunction product MFP to function as a standalone analog fax machine This guide describes the fax functions of this product in the following sections e Parts included with the fax accessory Installing the fax accessory e Verifying fax operation Required fax settings In addition this guide provides information on product specifications and regulatory information NOTE In addition to the analog fax feature the MFP also supports LAN faxing LAN faxing is managed by the HP MFP Digital Sending Software Configuration Utility which is a separate product and is not covered in this document For information about LAN faxing see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide If both the analog fax accessory and the LAN fax are installed only one fax can be enabled at a time You should save this guide so that you can refer back to instructions on specific fax features NOTE Ifthe MFP did not come with the fax accessory installed you need to install it as described in this chapter NOTE Ifthe MFP came with the fax accessory installed you need to remove the fax connection cover connect the phone cord and then perform t
121. s is selected then all incoming faxes will be printed Any faxes that are currently stored in memory will also be printed If Use fax printing schedule is selected then faxes will be only printed per the fax printing schedule The fax printing schedule can be set to lockout an entire day 24 hours or lockout a time period during the day Only one lockout period can be set but it can be applied to any number of days The lockout period is setup under the Fax Printing menu For more information see Create a fax printing schedule on page 93 NOTE When the lockout time ends any faxes that were received and stored during the lockout period are printed automatically Fax printing behavior ENWW To increase fax security the behavior of the Fax Printing feature changed with the release of the HP LaserJet M5035 MFP M5025 MFP M3035 MFP M3027 MFP M4345 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series The key differences are how call reports T 30 reports report menus and the control panel status line are handled or displayed The following table assumes that Fax Printing is enabled Menu setting for When fax is What happens What happens to Does the control call report and or received how are when a stored fax menus for fax panel show T 30 Report call report T 30 is printed reports amp T 30 incoming report handled report telephone number Legacy MFP Never Not printed Fax prints Sho
122. s to another number Blocking faxes from certain numbers Schedule the printing of faxes memory lock For information about changing these menu settings see Set fax settings on page 41 NOTE You cannot cancel incoming faxes 82 Chapter3 Use Fax ENWW Creating and deleting speed dial lists Speed dial allows you to assign a speed dial name to a single number or a group of numbers and then send a fax to that number or numbers by selecting the speed dial name Create a speed dial list Create a speed dial list on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel main screen touch the FAX icon to display the Fax screen 2 Touch Speed Dial to display the Speed Dial screen 3 Touch Add to display the New Speed Dial screen 4 Type a number using the keypad If you wish to enter more than one number touch Next Number and enter another number Repeat this step to enter all the numbers for the speed dial H Touch the Name button to display the keyboard 6 Type a name for the speed dial using the keyboard and then touch OK to return to the New Speed Dial screen 7 Touch OK to accept the speed dial Create a speed dial list on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel touch the FAX icon to display the Fax screen Touch Speed
123. see Required fax settings on page 36 in Chapter 1 US Federal Communications Commission 131 Canadian Department of Communications This equipment complies with Canadian EMC Class A requirements lt lt Conforme la classe A des normes canadiennes de compatibilit lectromagn tiques CEM gt gt Canadian Limitations Notice Notice The ringer equivalence number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5 Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Industry Canada label does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility des
124. serJet M9040 MFP M9050 MFP Use this procedure to install the analog fax accessory in the HP LaserJet M9040 MFP M9050 MFP 1 Slide the optional output device away from the print engine Figure 1 43 Sliding away the output device ENWW Installing the fax accessory 31 3 Loosen the two captive thumb screws on the back of the MFP Figure 1 45 Loosening the screws 4 Grasp the screws and pull the formatter board out of the MFP Place it on a flat non conductive surface 5 Ifyou are replacing an existing fax accessory pull up to remove it Figure 1 47 Replacing an existing fax accessory 32 Chapter1 Setup ENWW 6 Remove the fax accessory from its antistatic pouch ba ESD The fax accessory contains parts that are sensitive to electrostatic discharge ESD When removing the fax accessory from its antistatic pouch and while installing it use static protection such as a grounding wrist strap that is connected to the metal frame of the MFP or touch the metal frame of the MFP with your other hand 7 Align the fax accessory with the two guides Make sure that the connector pins are aligned and then push the fax accessory into place Make sure that the fax accessory is securely connected to the formatter Figure 1 48 Inserting the fax accessory 8 Slide the formatter board back into the MFP and tighten the two screws Figure 1 49 Inserting the formatter ENWW Installing the fax accessory 33 9 Rec
125. software settings Contact your equipment supplier if it is necessary to use the equipment on a different telephone network For further product support contact Hewlett Packard at the phone numbers provided in the support flyer that came with the product New Zealand Telecom Warning Notice ENWW A The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment is not capable under all operating conditions of correct operation at the higher speed which it is designated 33 6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility should difficulties arise in such circumstances Immediately disconnect this equipment should it become physically damaged and arrange for its disposal or repair This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers This device is equipped with pulse dialing while the Telecom standard is DT
126. sory contains parts that are sensitive to electrostatic discharge ESD When removing the fax accessory from its antistatic pouch and while installing it use static protection such as a grounding wrist strap that is connected to the metal frame of the MFP or touch the metal frame of the MFP with your other hand 26 Chapter1 Setup ENWW 9 Align the fax accessory with the two guides Make sure that the connector pins are aligned and then push the fax accessory into place Make sure that the fax accessory is securely connected to the formatter Figure 1 34 Inserting the fax accessory ENWW Installing the fax accessory 27 11 Secure the tab on the right side of the fax card strap Figure 1 36 Securing the right side of the fax card strap tab 12 Secure the tab on the left side of the fax card strap Figure 1 37 Securing the left side of the fax card strap tab 28 Chapter1 Setup ENWW 13 Align the formatter board in the tracks at the top and bottom and slide the board back into the MFP Push black tabs on the formatter board outward until they click back into position Figure 1 38 Aligning the formatter board 14 Reconnect all the cables and turn on the MFP Figure 1 39 Reconnecting the cables amp NOTE When connecting the fax accessory to a phone line ensure that the phone line being used for the f
127. sory to ensure that the accessory functions correctly ENWW Installing the fax accessory 19 15 Locate the phone cord that is included with the fax accessory kit Connect one end of the phone cord into the fax accessory phone jack that is on the formatter Push the connector until you hear a Click Figure 1 25 Connecting the phone cord NOTE Be sure to connect the phone line to the fax accessory port which is near the top of the formatter Do not connect the phone line to the HP Jetdirect LAN port which is nearer the bottom of the formatter 16 Connect the other end of the phone cord into the phone jack on the wall Push the connector until you hear a click or until the connector is securely seated Because there are different types of connectors depending on the country region the connector might make an audible click when connected or might not make an audible click Installing replacing the fax accessory in the HP LaserJet M5025 MFP and M5035 MFP 1 Unpack the fax accessory from the box but do not remove it from the antistatic pouch 2 Turn off the device and unplug the power cable 3 At the back of the device remove the side cover by placing your fingers in the indented area and sliding the cover off 20 Chapter1 Setup ENWW 4 f necessary remove the plastic fax accessory cover from the formatter Insert a coin into the groove at the top of the cover and then pry the
128. ss the Menu button to display the main menu Touch FAX to display the fax menu Touch FAX SETUP OPTIONAL to display the optional settings menu Touch MODEM VOLUME to display the volume settings Touch OFF Medium default or LOUD to set the volume Set the modem volume on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 pe ee Bi ae D On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup to display the Initial Setup menu Touch Fax Setup to display the Fax Setup menu Touch Fax Send Settings to display the Fax Send Settings menu Touch Fax Dial Volume to display the Fax Dial Volume menu Touch OFF Low default or High to set the volume Touch Save to save the volume setting 62 Chapter2 Set fax settings ENWW Set the ringer volume Set the ringer volume on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp ft 2 3 4 5 6 On the control panel press the Menu button to open the main menu On the control panel touch the Administration icon to open the Administration menu Touch FAX to open the fax settings menu Touch FAX SETUP OPTIONAL Touch Ringer Volume to see the settings Touch OFF Medium default or LOUD to set the volume Set the ringer volume on the HP LaserJet M3025 MFP M3027 MFP
129. ssaging service the fax accessory answers all calls and no calls are routed to the messaging service 98 Chapter4 Solve fax problems ENWW Checking fax accessory status If the analog fax accessory does not appear to be functioning print a Fax Accessory Page to check the status Print the Fax Accessory Page on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch INFORMATION PAGE to open the information menu 3 Touch PRINT CONFIGURATION to print the configuration pages Print the Fax Accessory Page on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 On the control panel scroll to and touch the Administration icon to open the Administration menu 2 Scroll to and touch Information 3 Scroll to and touch Configuration Status Pages 4 Scroll to and touch Configuration Page to print the configuration pages On the Fax Accessory Page of the Information Page under the HARDWARE INFORMATION heading check the MODEM STATUS The following table identifies the status conditions and possible solutions OPERATIONAL ENABLED The analog fax accessory is installed and ready OPERATIONAL DISABLED The fax accessory is installed and operational however HP Digital Sending utility has either disabled the MFP fax feature or
130. stablishes a connection and then loses the connection As a result of this error condition the fax accessory performs two automatic redial attempts regardless of the redial settings the first one at 26 400 bps and if that fails a second one at 14 400 bps During this redial operation a message appears on the control panel to indicate that a redial is in progress Set the redial interval on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX SEND Scroll to and touch Redial Interval to open the setting screen Use the up and down arrows to select the number 1 through 5 minutes default 5 and then touch OK Set the redial interval on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 6 7 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to touch Initial Setup to open the initial setup menu Touch Fax Setup to open the fax setup menu Touch Fax Send Settings and use the down arrow key to scroll to Redial Interval Touch the text box to display the keyboard Enter the value 1 5 and touch OK Touch Save Set the outgoing fax resolution The outgoing fax resolution setting det
131. sting of product to standard with exception of Clause 9 5 which is not yet in effect 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Boise Idaho 83714 1021 USA October 24th 2007 For Regulatory Topics only contact European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger StraRe 140 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 ENWW Declaration of conformity 129 US Federal Communications Commission FCC Part 15 Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation o
132. t For the HP LaserJet 4345mfp and the 4730mfp access to the notification settings is through the NOTIFY button located on the main fax screen NOTE Notify Notification changes the notification setting for the current fax only When all settings are completed touch OK to return to the Settings screen On the Settings screen to adjust the lightness darkness of the fax you are sending touch the Light or Dark arrows When all settings are completed on the Settings screen touch OK to return to the Fax screen NOTE When you use the Phone Book names instead of numbers appear in the fax recipients list Touch Phone Book to display the Fax Phone Book screen Use the scroll arrows to highlight a name or a number in the list and then touch Add to enter the name number in the window You can add as many names numbers as you want Senda fax 77 10 11 The Details button displays the fax number or list of fax numbers for the selected phone book entry The Personal button shows only entries from the user s contact list in the phone book The All button provides a merged list of the public fax entries and the personal entries from the contact list Touch OK to return to the Fax screen The list of fax names is displayed in the Recipients window Touch Start to send the fax You can either touch the Start button on the touch screen or press the green Start button on the control panel NOTE Ifyou have made any changes to th
133. t part of the message will be displayed on the MFP control panel however both the text message and numeric code will be listed in the Fax Activity Report Fax Call Report and the Fax T 30 Trace these fax reports can be printed out individually from the MFP control panel under the Administration gt Information and Administration gt Troubleshooting menus The numeric code is shown in parentheses after the text part of the message in the reports For example if a communication error occurred the control panel display would show Fax Failed Communication Error The same error would be shown in the Result field in the Fax Activity Report as Communication Error 17 For this example the numeric code associated with this communication error is 17 The numeric code is generated by the fax modem Usually a numeric code of 0 indicates a normal modem response Some messages will always display a numeric code of 0 whereas other messages can have a range of numeric codes depending on the circumstances and a few messages will have no numeric code Usually a numeric code of 0 indicates an error was not associated with the fax modem but occurred in another part of the fax subsystem Non zero error codes give further detail into the particular action or process that the modem is executing and they don t necessarily indicate that there is a problem with the modem In the Send fax messages on page 107 and Receive fax messages on page 108 ta
134. tacceesvcludeaes dheligecesevdaaidaeeweeedecessdulagasevexleacies 73 Sending a fax using one touch speed dial aeesssessessressessrnnnssssnnnaaaetsnnnananannnaaatennnaaanana 74 Search a speed dial list Dy name eee ee centre eeenne eee eeeee eee eeeaaeeeeseeaeeeeeeeenaneeeeeeaas 75 Sending a fax using phone book numbers eecceceee eee eeeete eee e eee eentaeeeeeeeetaaaeeeeeeeeeenaaees 76 DSS fax phone book search 2 ecceeeeceee cece eee ceeeeeeeeee eee eececeaeaaaeaaeceeeeseeeeeeeeeeeeeeeennnenea 78 CanGeling aTa niesi aia A ETETE AEA E 80 Cancel the current fax tranSMiSSION cece eeeeee eee eeeeeenaeeeeeeeeeeaaaaeeeeeeeeeentaeeeeeeeeeenaaes 80 iv ENWW Cancel all pending fax S serres R ddgea nid accent A ENES 80 FROGCCIVING TAKS a vsciea sets acdis aaed nevus A sadee eueats vane deste dua oeveaciesasuasesee ance deed gnenedeeaboeedeue 82 Creating and deleting speed dial lists 0 ee eee eee eeeeene ee eeeeee eee eeeeaaeeeeeeeeaeeeeeeaaeeeeeeeaeeeeesenaeeeseeaas 83 Create a speed dial list ccc cccce cece eeeceececcecencneaeeeeeeeeeeeeeeeeeeeeeeeeeeseeecaaaaaaeaaecaeeeeeeeeeeeeeess 83 Delete a speed dial list ccccccccecceceeeeceeeeeeeeaeeee cee eeee ceded cede eaaaeaaeeeeeeeeeeeeesegdeeneeeseeeeeeeenees 83 Delete a single number from the speed dial list ee ceceeceeeeeeeeeeeeeeeeeneeeeeeeetaeeeeeeeenaaes 84 Add a number to an existing speed dial list 0 00 0 eeeeeeeeeee
135. the new PIN Change your PIN on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 6 N On the control panel scroll to and touch the Administration icon to open the Administration menu Touch Default Job Options to display the Default Job Options menu Touch Default Fax Options to display the Default Fax Options menu Touch Fax Receive to display the Fax Receive screen Touch Fax Forwarding to display the PIN screen Using the keypad type the PIN at least four digits and then touch OK to display the Fax Forwarding screen Touch Change PIN to display the PIN screen Using the keypad type the new PIN at least four digits and then touch OK 88 Chapter3 Use Fax ENWW 9 Using the keypad confirm the new PIN and then touch OK 10 Touch OK again ENWW Secure settings 89 Set fax forwarding Use the forward fax setting to forward all received faxes to another fax number When forward fax is enabled the receiving MFP prints the fax if fax printing is disabled the fax prints when the printing is enabled and also forwards the fax to the fax forward number NOTE Ifthe fax fails to forward to another phone number the device will not attempt to forward the fax again All faxes are forwarded in fine or standard resolution Set fax forwarding from the HP LaserJet 4345mfp and 9040 9050mfp and the HP Colo
136. the phone line being used for the fax accessory is a dedicated line that is not used by any other devices This line should be an analog line because the fax will not function correctly if connected to some digital PBX systems If you are unsure of what type of line you have contact your telecom provider Also HP recommends using the phone cord that comes with the fax accessory to ensure that the accessory functions correctly NOTE The phone wall jack is electrified and you might receive an electric shock if you touch the connector wires When installing the phone cable do not touch the wall phone jack or if you connect the phone cable into the wall phone jack first do not touch the wires on the phone cable connector at other end ENWW Installing the fax accessory 9 10 Connect one phone cord connector 1 into the FAX connector 2 Push it in until it clicks Figure 1 10 Making cabling connections HP LaserJet 4345mfp FAX 11 Connect the other end of the phone cord into the phone jack on the wall Push the connector until you hear a click or until the connector is securely seated Because there are different types of connectors depending on the country region the connector might make an audible click when connected or might not make an audible click 12 Plug the MFP AC power cord in and set the power switch to on This completes the installation of the fax card Next you need to verify that the f
137. the voice mail Faxes are transmitting or being received very slowly Cause Solution You might be sending or receiving a very complex fax such as one with many graphics Complex faxes take longer to be sent or received The receiving fax machine might have a slow modem speed The fax accessory only sends the fax at the fastest modem speed the receiving fax machine can use Faxes are transmitting or being received very slowly continued Cause Solution The resolution at which the fax was sent or is being received is very high A higher resolution typically results in better quality but also requires a longer transmission time If you are receiving the fax call and ask the sender to decrease the resolution and resend the fax If you are sending decrease the resolution and change the Page Content mode setting described under Send a fax enter number s manually on page 70 If there is a poor phone line connection the fax accessory and Cancel and resend the fax Have the phone company check the receiving fax machine slow down the transmission to adjust the phone line for errors Faxes are not printing on the MFP Cause Solution There is no media in the media input tray Load media Any faxes received while the input tray is empty are stored and will print after the tray has been refilled 102 Chapter 4 Solve fax problems ENWW ENWW Faxes are not printing on th
138. ther than the touchscreen status bar message that a fax failed to be transmitted unless you print a fax activity log e Touch Print after any fax job to print a Fax Call Report after a fax is sent or received e Touch Print after fax send jobs to print a Fax Call Report after a fax is sent Fax logs and reports 109 e Touch Print after any fax error default to print a Fax Call Report after the device detects a fax error e Touch Print after receive errors only to print a Fax Call Report after the device detects a fax receive error To schedule fax call report printing Use the When To Print Report setting to specify under what conditions you want to print the fax call report Schedule fax call report printing for the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 On the control panel press the Menu button to open the main menu 2 Touch FAX to open the fax menu 3 Scroll to and touch REPORTS to open the reports menu 4 Touch FAX CALL REPORT 5 To enable or disable the thumbnail of each fax first page touch THUMBNAIL ON REPORT and then perform one of these actions e Touch Yes to include a thumbnail of the first page report e Touch No to disable printing a thumbnail on the report 6 Touch WHEN TO PRINT REPORT to specify when to print this report and then select the following options e Every fax error e Send fax error e Receive fax error e Every fax e Send
139. tility on the computer or server to open the main screen 2 Select the MFP and click the Configure MFP button on the main screen and then click the Send to Fax tab to open the Fax Settings screen 3 To enable the fax capabilities on the MFP select Enable Send to Fax To access Analog fax settings select directly from the MFP s internal modem in the Send Faxes drop down list On the Fax Settings screen make any changes to the settings and click OK to accept the settings Select Advanced to open the Advanced MFP Modem Settings screen for additional fax settings For information about these settings see the setting descriptions in this guide 4 After you have made changes to the settings click OK to accept the settings In addition to configuring a single MFP you can also configure multiple devices For more information about the HP MFP Digital Sending Software Configuration Utility see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide EE amp NOTE Depending on the capabilities and settings of your fax method some of these options might not be available or configurable ENWW Remote fax configuration 43 Send fax settings Set the dial tone detection The detect dial tone setting determines whether the fax checks for a dial tone before sending a fax Set the dial tone detection on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1
140. tings screen touch Fax Settings to make adjustments to the following settings e Sharpness enhances text and graphic edges e Background removes a background that might be a result from copying color paper e Notify Notification changes how you are notified of the status of the fax transmission that is if the fax was sent or if an error occurred and the fax was not sent For the HP LaserJet 4345mfp and the 4730mfp access to the notification settings is through the NOTIFY button located on the main fax screen NOTE Notify Notification changes the notification setting for the current fax only When all settings are completed touch OK to return to the Settings screen On the Settings screen to adjust the lightness darkness of the fax you are sending touch the Light or Dark arrows When all settings are completed on the Settings screen touch OK to return to the Fax screen Touch Speed Dial to display the Speed Dial screen Senda fax 73 9 Touch the check box in front of the speed dial name you wish to use 10 Touch OK to return to the Fax screen The speed dial number s will be listed in the Fax Recipient screen 11 Touch Start to send the fax You can either touch the Start button on the touch screen or press the green Start button on the control panel NOTE If you have made any changes to the settings on the Settings screen such as changing notification or 1 sided to 2 sided a Processing Job screen displays
141. to and touch Blocked Fax List to open the blocked fax menu Touch Remove Blocked Number to make the keyboard available Type a number and touch OK To add additional numbers repeat steps 5 and 6 Clear all numbers from the blocked fax list Clear all numbers from the blocked fax list on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 6 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX RECEIVE Scroll to and touch Blocked Fax List to see the blocked fax list menu Touch Clear all Blocked Numbers to open the settings screen Touch Yes to clear all numbers from the list or touch No to exit and retain the numbers Clear all numbers from the blocked fax list on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 6 7 On the control panel scroll to and touch the Administration icon to open the Administration menu Scroll to and touch Initial Setup Touch Fax Setup Scroll to and touch Fax Receive Settings Scroll to and touch Blocked Fax Numbers to open the blocked fax menu Touch Clear all Blocked Numbers to make the keyboard available Touch Yes to clear all numbers from the list or touch No to exit and retain the numbers 58 Chapter 2 Set fax settings ENWW Initiate polling rece
142. to print the report 114 Chapter 4 Solve fax problems ENWW Service settings ENWW These selections can help with troubleshooting if the corrective action taken under the Error Codes section is unsuccessful They are intended to be used when an HP service representative is assisting you The menu locations of these selections vary by MFP For the HP LaserJet 4345mfp and the HP Color LaserJet 4730mfp 9040 9050mfp and 9500mfp these selections are located under the Fax Service menu For the HP LaserJet M3035 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and Color LaserJet CM4730 MFP and CM6040 MFP Series these selections are located in one of three places under Administration gt Initial Setup gt Fax Setup gt Fax Receive Settings under Administration gt Troubleshooting or under Administration gt Resets Print a menu map from the MFP Administration gt Information menu to help locate the desired item T 30 Trace The T 30 trace is a printed report which produces a record of all the communications between the sending and receiving fax machines for the last Fax transmission or reception The report has many technical details which are usually beyond the scope of most users However the report contains detailed error codes and other information that might be useful in troubleshooting a particular problem related to sending or receiving a FAX The report contents might be requested by an HP service representative w
143. uch OK to return to the Settings screen NOTE Allsettings made on the Settings screen are temporary settings enabled for the current fax only 4 On the Settings screen touch Fax Settings to make adjustments to the following settings e Sharpness enhances text and graphic edges e Background Removal removes a background that might be a result from copying color paper 5 When all settings are completed touch OK to return to the Settings screen 6 On the Settings screen to adjust the lightness darkness of the fax you are sending touch the Light or Dark arrows and touch OK to return to the Settings screen 7 When all settings are completed on the Settings screen touch OK to return to the Fax screen 8 To change notification touch NOTIFY Make changes to notification settings and then touch OK to return to the Settings screen NOTE Notify Notification changes the notification setting for the current fax only 9 Touch the one touch speed dial key for the speed dial you want 10 Touch Start to send the fax You can either touch the Start button on the touch screen or press the green Start button on the control panel Search a speed dial list by name Use this feature to search an existing speed dial by name ENWW Senda fax 75 Search a speed dial list by name on the HP LaserJet 4345mfp HP Color LaserJet 4730mfp HP LaserJet 9040 9050mfp and HP Color LaserJet 9500mfp amp NOTE This feature is n
144. uct The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 120 Appendix A Service and support ENWW HP Customer Care World Wide Web Solutions to many fax accessory issues can be found at htto www hp com go mfpfaxaccessory300 Go to the Support site and search for HP LaserJet MFP Analog Fax Accessory 300 This Web site includes troubleshooting help information about fax maintenance and use manuals FAQs software updates and more NOTE Check the HP Web site for additional information regardi
145. use the PIN button to add the special character brackets and to hide a PIN number Touch Start to send the fax You can either touch the Start button on the touch screen or press the green Start button on the control panel NOTE If you have made any changes to the settings on the Settings screen such as changing notification or 1 sided to 2 sided a Processing Job screen displays asking Would you like to keep your current settings If you press Yes the MFP returns you to the Fax screen and the settings you made are retained This allows you to send another fax using the same settings If you press No the settings are cleared returned to their default values and the MFP home screen displays Send a fax enter number s manually on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series ENWW A 2 Place the document in the automatic document feeder ADF or on the scanner glass From the main screen touch the FAX icon You may be prompted to type a user name and password Touch More Options Verify that the Describe Original settings match those of your original These settings include e Original size such as letter or A4 e Original sides 1 sided or 2 sided printing e Optimize text picture text mixed text and graphics or graphics and photos Sending graphics and photos in text mode results in lower quality ima
146. using DSS the fax phone book does not appear on the MFP display The DSS phone book is not the same as the speed dial list Use the fax phone book search feature on the HP LaserJet 4345mfp HP Color LaserJet 4730mfp HP LaserJet 9040 9050mfp and HP Color LaserJet 9500mfp 1 2 3 Touch the FAX icon on the display Touch Phone Book to make the onscreen keyboard available Type the name of the fax destination As you type the remaining letters of the first matching name are automatically filled in If necessary type additional letters to refine your search If no match is found the entry will not auto complete As entries are located use a semicolon to separate names and search for additional entries without leaving the search screen Touch OK to return to the main fax screen 78 Chapter3 Use Fax ENWW 6 If you do not know the unique name of the destination press the phone book icon at the top of the screen to see the phone book listing Scroll to the entry that you want touch Add and then touch OK The name appears in the Search Phone Book entry list Touch OK to place the entry in the Fax Recipients list on the Fax screen Use the fax phone book search feature on the HP LaserJet M5035 MFP M5025 MFP M3035 MFP M3027 MFP M4345 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series d 2 3 4 5 6 Touch the FAX icon on the display Touch the Phone Book icon located to the right o
147. ustomer service by using the contact information provided in the Customer Support section of this manual for troubleshooting repair and or warranty information If the trouble is causing harm to the telephone network the Telephone Company may request you remove the equipment from the network until the problem is resolved The following repairs can be done by the customer Replace any original equipment that came with the product and the telephone cord It is also recommended that the customer install an AC surge arrestor in the AC outlet of the host equipment to which the device is connected This is to avoid damage to the equipment caused by lightning strikes and other electrical surges Telephone Consumer Protection Act US ENWW The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business or other entity or individual The telephone number provided cannot be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your facsimile please
148. ut might print over data at the top of the page NOTE When fax forwarding is enabled the overlay header is always appended to the top of the page even if overlay is enabled Set the overlay header for outgoing faxes on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 On the control panel press the Menu button to open the main menu Touch FAX to open the fax menu Scroll to and touch FAX SEND Touch OVERLAY HEADER to see the header settings Touch Yes to print the header as an overlay or touch No default to append the header to the top of the page 44 Chapter 2 Set fax settings ENWW Set the overlay header for outgoing faxes on the HP LaserJet M3025 MFP M3027 MFP M4345 MFP M5025 MFP M5035 MFP M9040 MFP M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1 2 3 4 5 6 7 On the control panel touch the Administration icon to open the Administration menu Scroll to and touch Default Job Options Scroll to and touch Default Fax Options Scroll to and touch FAX SEND Touch Fax Header to see the header settings Touch Overlay to print the header as an overlay or touch Prepend default to append the header to the top of the page Touch Save Set the dialing mode The dialing mode setting sets the type of dialing that is used either tone touch tone phones or pulse rotary dial phones To set the dialing mode perform the fo
149. wn Yes Operation 9500 9040 50 4345 Every fax Not printed Fax prints Shown Yes 4730 M5035 M5025 Never Not printed Fax prints Hidden Hidden M3035 M3027 M4345 M9040 Every fax Not printed and Fax prints call Hidden Hidden M9050 CM4730 stored with fax report s prints CM6040 MFPs Scheduling fax printing memory lock 91 Enable or disable the schedule for printing of faxes amp NOTE Before enabling a fax printing schedule a schedule must be created For more information see Create a fax printing schedule on page 93 Enable disable the schedule for printing of faxes on the HP LaserJet 4345mfp and 9040 9050mfp and the HP Color LaserJet 4730mfp and 9500mfp 1 2 3 4 5 8 On the control panel press the Menu button to display the main menu Touch FAX to display the fax menu Scroll to and touch FAX RECEIVE Scroll to and touch Fax Printing to display the PIN menu Type your PIN must be at least four digits and touch OK to display the Fax Printing menu If you do not have a PIN you will be prompted to create one NOTE Always save your PIN in a secure place If you loose your PIN you must contact HP Service Support for information on how to reset the PIN For more information see HP Customer Care on page 121 Touch Fax Printing Mode Select a fax printing mode e Touch Store all received faxes to disable printing of faxes and store all received faxes to memory e Touch Print
150. wo fax accessory guides on the formatter Installing the fax accessory 11 9 Push the fax accessory into place and then verify that it is securely connected to the formatter The phone connector on the fax accessory should be aligned with the square opening in the formatter cage 11 12 Plug the power cable into the device and turn on the device Installing replacing the fax accessory in the HP Color LaserJet 4730mfp and HP Color LaserJet CM4730 MFP The HP Color LaserJet 4730 and HP Color LaserJet CM4730 MFP are not equipped with the analog fax accessory installed The HP Color LaserJet 4730x 4730xs and 4730xm MFP models come with an Analog Fax Accessory 300 already installed Windows users can also install the optional HP Digital Sending Software DSS which provides digital faxing services 12 Chapter1 Setup ENWW Use this procedure to install the analog fax accessory for the HP Color LaserJet 4730mfp and HP Color LaserJet CM4730 MFP if it is not already installed 1 Turn off the MFP and disconnect all cables Figure 1 11 Turning the power off 2 Locate the formatter board in the back of the MFP Figure 1 13 Locating the formatter board NOTE If this is the first time the fax is installed remove the small cover over the opening for t
151. yboard or enter from control panel keypad Fax feature screen 67 1 When the Recipient Number Entry Box is pressed a pop up is displayed which includes the PIN button for adding special character brackets to hide a PIN number and a Pause button to insert a comma for a two second pause See the figure below Figure 3 3 Recipient number entry box Fax Recipients te O O O 68 Chapter3 Use Fax ENWW Status message bar While sending and receiving faxes status information will display in the status bar located at the top of some touch screens This status includes such information as Ready Receiving call Page sent and others ENWW Status message bar 69 Send a fax To send a fax you can use one of three basic methods to enter numbers Enter number s manually Enter number s using speed dial Enter number s using the phone book available only if HP MFP Digital Sending Software Configuration Utility is installed and the phone book has been populated NOTE For online information about sending a fax touch on the screen to access the help menu and then touch Send a fax under the list of help topics When entering a phone number from the numeric keypad include any pauses or other numbers such as area codes access codes for numbers outside a PBX system usually a 9 or 0 or a long distance prefix A two second pause may be included by typing a comma If the fax prefix setting has been set to

HP LaserJet MFP Analog Fax Accessory 300 User's Manual

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