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HP LaserJet 1200 User's Manual

1. 94 Power cord statement 94 LED tlassification au aeara da mida diamant dey weaned anne 95 Regulatory notices for wireless products 95 Notice to users in Canada Note a l attention des utilisateurs Canadien 95 ARIB STD T66 Japan 96 Notice to users in Italy 2 96 Notice to users in France 96 Notice to users in the European Union 97 Declaration of conformity 98 HP Business Inkjet 1200 12004 1200dn 1200dtn printer 98 HP Business Inkjet 1200dtwn printer 99 Environmental sustainability program 100 Reduction and elimination 100 Power CONSUMPUON ss ssas nace cag rates ana A nee A RUE date 100 Hazardous materials 101 RECYCIINQ 2e ts awe MR RASE aaa ee as 101 Material safety data sheets 101 End of life returnS ees sdana une Cad eee ee ERE eee MEE near 101 Index Getting started Thank you for buying the printer This guide provides details a
2. 16 Guidelines for printing on both sides of a page 16 To perform duplexing Windows 17 To perform automatic duplexing Mac OS 17 To perform manual duplexing Mac OS 9 version 9 1 and later 18 Printing on special and custom sized media 18 3 Maintaining and troubleshooting Replacing the ink cartridges 20 Maintaining the printheads 21 Calibrating the COOP 000 23420 20H wehbe ee bade da d end ee OA ede whe st 25 Troubleshooting tips and resources 25 General troubleshooting tips 25 Resolving printing problems 26 Printer shuts down unexpectedly 26 All printer lights are blinking 26 Printer is not responding nothing prints 26 Printer does not accept printhead 28 Printer takes a long time to print 28 Blank page printed 29 Something on the page is missing or incorrect
3. 29 Placement of the text or graphics is wrong 30 Poor print quality and unexpected printouts 31 Meaningless characters print 32 Ink is smearing 48e Yale en Route bte 32 Ink is not filling the text or graphics completely 33 Output is faded or dull colored 33 Colors are printing as black and white 0 0 2 0 0 00 eee 33 Wrong colors are printing 33 Printout shows bleeding colors 34 Colors do not line up properly 34 Lines or dots are missing from text or graphics 34 Resolving paper feed problems 35 Tray cannot be inserted 35 Another paper feed problem is occurring 35 Resolving printer management problems 36 Embedded Web server EWS cannot be opened 36 ENWW Troubleshooting installation issues 37 Problems printing an alignment page 37 Problems installing software 37
4. HP Business Inkjet 1200 HP Business Inkjet 1200 series printer User s Guide Copyright Information 2004 Copyright Hewlett Packard Development Company L P Edition 1 8 2004 Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademark Credits Microsoft Windows Windows NT and MS DOS are U S registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Corporation Pentium is a registered trademark of Intel Corporation Adobe and Acrobat are registered trademarks of Adobe Systems Incorporate Safety Information A Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock 1 Read and understand all instructions in the documentation that comes with the printer 2 Use only a grounded electrical outlet when connecting this product to a power source If you do not know whether the outlet is grounded check with a qualified
5. Self diagnostic testing for your device Runs a diagnostic test of your device Select Printer on the Self Help menu on the Instant Support page to start diagnosing the devices HP Instant Support checks the computer and a list of configured devices appears When you select the device that you want to diagnose HP Instant Support can help you with such tasks as making sure that you have the latest device driver available and gaining access to reports about the device status and detailed device diagnostic information If any errors are detected during this process you are given the option to perform updates to the device drivers or to perform detailed diagnostic tests on the device HP expert help online Active Chat Provide personalized help from an HP support expert over the Web at any time Simply submit a question or a description of your problem Your recent device history system configuration and any actions that you have attempted are automatically forwarded to HP upon your approval so that you will not need to describe the problem again An HP support expert will respond online to solve your problem through a real time Web chat Knowledge database Use the HP knowledge database to quickly find answers to your questions 58 5 Configuring and managing the printer ENWW Note Note Note ENWW Security and privacy When you use HP Instant Support detailed device information such as the serial number error condition
6. www hp com support support information businessinkjet1 200 http www hp com HP telephone Lists information to contact HP During the See Obtaining HP telephone support warranty period this support is often free support of charge Understanding the printer parts ENWW Front view Output tray Top cover Tray 1 Tray 2 ON Oa RAON 10 Printheads 11 Ink cartridges Paper guides Control panel Ink cartridge cover Paper stack indicator Printhead latch Understanding the printer parts 7 8 Control panel For more information about interpreting control panel messages see Printer lights reference M OA RAON 10 Configuration Page button Power button and light Printhead light Ink Cartridge light Door Open light Out of Paper light x Cancel button Resume button and light Paper Jam light Color indicator lights for ink supplies Back view pm oar ND 1 Getting started Network connector HP Business Inkjet 1200dn 1200dtn 1200dtwn printer USB connector Parallel IEEE 1284 connector Power input Auto duplex unit HP Business Inkjet 1200d 1200dn 1200dtn 1200dtwn printer Rear access panel HP Business Inkjet 1200 printer ENWW Using the printer This section provides information on media usage for the printer changing print settings and performing basic printing tasks Selecting print media ENWW The printer is designed to
7. 0 13 inch 0 13 inch Photo media 4 by 6 3 0 mm 3 0 mm 3 0 mm 3 0 mm inches or 101 6 by 152 4 0 12 inch 0 12 inch 0 12 inch 0 12 inch mm with tear off tab Banner paper 3 3 mm 3 3 mm 0 0 mm 0 0 mm 0 13 inch 0 13 inch 0 0 inch 0 0 inch The top and bottom margins of banner paper refer to the space between individual sheets in the banner paper When you are using the auto duplex unit the minimum top and bottom margin must match or exceed 12 7 mm 0 5 inch Loading media ENWW This section provides instructions for loading media into the printer To load tray 1 or tray 2 1 Pull the tray out of the printer by grasping under the front of the tray 2 If you are loading tray 1 raise the output tray 3 If the media is too long move the latch on the front of the tray to the right and lower the front of the tray Letter A4 13 4 Press the button of the media width guide and slide the guide to the left Press the button of the media length guide and slide the guide towards you 5 Insert the media print side down along the right of the tray Make sure the stack of media aligns with the right and back edges of the tray and does not spill over the edges 6 Press the buttons of the media guides and slide the guides to the edges of the loaded media If you have raised the output tray lower it to its original position 7 Gently reinsert the tray into the printer CAUTION If you have loaded l
8. 28 3 Maintaining and troubleshooting ENWW ENWW Blank page printed Check for empty ink cartridges If you are printing black text and a blank page prints the black ink cartridge might be empty See Replacing the ink cartridges Check media settings e Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays For example Maximum dpi is only available for photo paper and cannot be used with other media types e Make sure the page settings in the printer driver matches the width of media loaded in the tray See Changing print settings Check the parallel port on your computer If you are using a parallel cable make sure the printer is connected directly to the parallel port Avoid sharing the port with other devices such as a Zip drive or other printers Something on the page is missing or incorrect Check margin settings Make sure the margin settings for the document do not exceed the printable area of the printer See Setting minimum margins Check color print settings Make sure Print in Grayscale is not selected in the printer driver Check the printer location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes slightly distort printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize t
9. Check wireless communication settings e Make sure the computer s wireless card is set to the correct wireless profile A wireless profile is a set of network settings unique to a given network A single wireless card might have several wireless profiles for example one for a home network and one for an office network Open the configuration utility for the network card installed on your computer and ensure that the profile selected is the profile for the printer s network e Make sure the printer s network settings match those of your network 1 Do one of the following to find the settings for your network Infrastructure communication mode Open the Wireless Access Point s WAP configuration utility Ad hoc communication mode Open the configuration utility for the network card installed in your computer 27 2 Compare the network s settings to those that appear on the configuration page Note any differences Possible problems include The WAP filters hardware addresses MAC addresses See Configuring wireless security settings e One of these settings in the printer might be incorrect Communication mode Network Name SSID Channel Ad hoc networks only Authentication Type Encryption See Configuring wireless communication options 3 Print a document If the document still does not print then reset the printer to its factory default settings see Administer the printer and reinstall the printer software see
10. Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Imaging and Printing Manufacturing Operations Singapore 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that the product Product Name HP Business Inkjet 1200dtwn Product Number C8156A Regulatory Model Number SNPRC 0401 02 Product Accessory Number C8254A 250 sheet Tray 2 C8253A HP auto duplexer unit Radio Module No RSVLD 0303 Product Options All conforms to the following Product Specifications Safety IEC 60950 1 2001 EN 60950 1 2001 IEC 60825 1 Edition 1 2 2001 EN 60825 1 A11 A2 A1 2002 Class 1 Laser Led ENC CISPR 22 1997 EN 55022 1998 Class B 29 CISPR 24 1997 A1 EN 55024 1998 A1 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 A1 2001 EN 61000 3 3 A1 2001 FCC Title 47 CFR Part 15 Class B VCCI 2 2 ICES 003 Issue 4 Radio EN 301 489 17 v 1 2 1 2002 EN 300 328 2 v 1 2 1 2001 Equipment Class 2 R amp TTE Directive Annex 4 Notified Body Number 0984 0984 D Health EU 1999 519 EC Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC and with the R amp TTE Directive 1999 5 EC Annex 4 and carries the CE marking accordingly 1 The product is assigned a Regulatory model number that stays with the regulatory aspects of the design The Regulatory Model Number is the mai
11. Problems connecting to a network 38 Clearing JAMS 0 ete 39 4 Printer lights reference Control panel partS 0 0 0 ct tte tee eee 42 Understanding control panel parts 42 Interpreting control panel lights 43 Network connector lights 46 Understanding network connector parts 46 Interpreting network connector lights 0 000 ee eee 47 5 Configuring and managing the printer Managing the printer 4 4444 282 48 Overview of printer management tasks 48 Overview of printer management tools 54 Understanding the configuration page 61 Upgrading the firmware in the printer 000000 cece eee 62 Configuring the printer Windows 63 Direct CONNECHON er kee oe ee die pre dee Re RG ee Rae te ee 63 Network connection 65 Wireless connection 67 Configuring the printer Mac OS 69 Installing the software for wireless communication 71 Configuring wireless
12. 9 open the Layout panel For Mac OS X open the Two Sided Printing panel Select the option to print on both sides Select the desired binding orientation by clicking the appropriate icon For Mac OS 9 select Automatic Change any other desired settings and click Print 17 To perform manual duplexing Mac OS 9 version 9 1 and later Note Manual duplexing is available in Mac OS 9 9 1 and later only Load the appropriate media See Loading media On the File menu click Print Open the Layout panel Select the option to print on both sides Select Manual if the auto duplex unit is installed Select the desired binding orientation by clicking the appropriate icon Change any other desired settings and click OK or Print On oOo a BB OON Follow the onscreen instructions to complete printing Printing on special and custom sized media This section provides information on how to print on media such as envelopes photo paper postcards and transparencies as well as custom sized media To print on special media Windows 1 Load the appropriate media See Loading media 1 With a document open on the File menu click Print and then click Setup or Properties 2 Click the Paper Quality tab 3 Select the media type from the Type is drop down list 4 Select the media size from the Size is drop down list oi Custom enter the dimensions of the media and click OK 5 Change any other desired settings and click OK Print you
13. Click Install Printer Driver and follow the instructions on the screen to complete the installation 6 When prompted disconnect the cable To share the printer with other computers You must install the printer software on each computer that will use the printer The cable is only needed when installing the printer software and configuring its wireless settings during the first installation on the network The cable is not required for installing the printer on other computers on the network 67 To set wireless network settings in an ad hoc network advanced users only Devices on the ad hoc network must e Be 802 11b g compatible e Have ad hoc as the communication mode e Have the same network name SSID e Beon the same subnet e Beonthe same channel e Have the same 802 11b g security settings Follow these steps to connect to the printer using its factory default ad hoc network settings 1 Setup the printer hardware see the setup poster and the getting started guide 2 Connect the printer to the computer with the cross cable included with the printer Or Connect the printer to the network with a network cable Reset the printer s network settings See Troubleshooting tips and resources Open the configuration utility for your computer s wireless network card then do the following a Note the profile for the wireless network you are connected to You will need this information later b Create a new wireless profile
14. Print Center Click Add Printer Do one of the following depending on the version of Mac OS X you are using e Mac OS X 10 2 3 and later Select Rendezvous e Mac OS X 10 1 5 to 10 2 2 Select HP IP Printing and then click Discover Select the printer and then click the Add button Close the Print Center 73 Classic environment for Mac OS X 10 1 5 and later 1 Install the printer software as specified for a computer with Mac OS X 10 1 5 and later See Mac OS X 10 1 5 and later for more information 2 Open the Chooser and then select the hp inkjet 6 x icon Note If you do not see the hp inkjet 6 x icon then insert the Starter CD into the computer CD drive and follow the onscreen instructions to install the Mac OS 9 printer driver Then repeat step 1 3 When asked if you want the computer to search for the printer click Yes 4 Select the printer and then close the Chooser Configuring wireless communication options Configuring basic wireless communication settings In order to install the printer on a wireless network you need to know the network s communication mode and its network name SSID or Service Set Identifier Consult the configuration utility for your computer s network card or for your network s Wireless Access Point WAP There are two options for a network s communication mode e Infrastructure recommended When the printer is set to the infrastructure communication mode the printe
15. See To open the HP Inkjet Toolbox 2 Click Calibrate and follow the onscreen instructions 22 3 Maintaining and troubleshooting ENWW Note CAUTION ENWW To replace the printheads a fF N Only replace printheads after you have attempted to clean the printheads See To clean printheads automatically and To clean the printhead contacts manually Ensure the printer is plugged in and turned on Open the top cover Lift to open the printhead latch Lift the handle of a printhead and use it to pull the printhead out of its slot Remove the new printhead from its package and then remove the protective tape Insert the printhead into its color coded slot Press down firmly on the printhead to ensure proper contact Close the printhead latch Ensure it is in the lock position Close the top cover Wait while the printer initializes the printheads and prints an alignment page To clean the printhead contacts manually To find out which printheads are compatible with your printer see Supplies 1 2 3 4 5 Clean the printhead contacts only after you have attempted to clean the printheads automatically See To clean printheads automatically Printhead contacts contain sensitive electronic components that can be damaged easily Ensure the printer is plugged in and turned on Open the top cover Wait two or three seconds and then unplug the printer power cord Lift to open the printhead latch Lift the handle
16. be installed correctly To resolve this uninstall the software completely and then reinstall the printer software See Uninstalling the printer software Check cable connections e Make sure both ends of the cable USB parallel or network are secure e If the printer is connected to a network check the following e Check the Link light on the back of the printer See Network connector lights Make sure you are not using a phone cord to connect the printer The network hub switch or router is on and working properly Check printer setup for network environment Ensure the correct printer driver and printer driver port are being used For more information about network connections see Configuring the printer Windows Configuring the printer Mac OS or the documentation provided by your network vendors Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion However the firewall might block communication between the computer and the printer If there is a problem communicating with the printer try temporarily disabling the firewall If the problem persists the firewall is not the source of the communication problem Re enable the firewall If disabling the firewall allows you to communicate with the printer you might want to assign the printer a static IP address and re enable the firewall See Configure network options
17. duplex unit or manually by turning the media over and feeding it into the printer again Guidelines for printing on both sides of a page Always use media that conforms to the printer specifications See Understanding specifications for supported media Specify duplex options in your application or in the printer driver Do not print on both sides of transparencies banner media envelopes photo paper glossy media or paper lighter than 16 Ib bond 60 g m or heavier than 24 Ib bond 90 g m Jams might occur with these media types Several kinds of media require a specific orientation when you print on both sides of a page such as letterhead preprinted paper and paper with watermarks and prepunched holes When you print from a computer running Windows the printer prints the first side of the media first When you print from a computer using the Mac OS the printer prints the second side first Load the media with the front side facing down When printing finishes on one side of the media the printer holds the media and pauses while the ink dries Once the ink dries the media is pulled back into the printer and the second side is printed When printing is complete the media is dropped onto the output tray Do not grab it before printing is complete You can print on both sides of supported custom sized media by using the printer s manual duplex capabilities For a list of supported custom sized media see Understanding specifica
18. electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall outlets before cleaning 5 Do not install or use this product near water or when you are wet 6 Install the product securely on a stable surface 7 Install the product in a protected location where no one can step on or trip over the line cord and the line cord cannot be damaged 8 If the product does not operate normally see Maintaining and troubleshooting 9 There are no user serviceable parts inside Refer servicing to qualified service personnel Contents 1 Getting started Finding other resources for the product 6 Understanding the printer parts 7 2 Using the printer Selecting print media 9 Tips for selecting and using print media 9 Understanding specifications for supported media 10 Setting minimum margins 12 Loading media ice enews ek eae ae eek es See AR ee a eS eed Ae ed a ee 13 Configuring trays 14 Changing print settings 15 Canceling a print job 16 Printing on both sides duplexing
19. information Control panel Obtain information about the status of jobs that are being processed the operating status of the printer and the status of ink cartridges and printheads See Printer lights reference for more information Embedded Web server EWS Printer status information Click the Information tab and then click an option available on the left pane Ink cartridge and printhead status Click the Information tab and then click Ink Supplies in the left pane Accumulated ink and media usage Click the Information tab and then click Usage in the left pane Total number of pages and ink used by each user of the printer Click the Settings tab click Job Accounting in the left pane and then click the Users tab in the right pane Usage information Click the Settings tab and then click Job Accounting in the left pane Toolbox Windows Ink cartridge information The ink level information appears on the Printer Status tab Click Ink Cartridge Information for information about replacement ink cartridges and expiration date Information about processed print jobs Click the Information tab click Job Accounting and then click the Job tab HP Inkjet Toolbox Mac OS Ink cartridge information Open the Ink Level panel HP Web Jetadmin software To learn about using the HP Web Jetadmin software to obtain printer information open the HP Web Jetadmin software and see the software documentation f
20. of a printhead and use it to pull the printhead out of its slot 23 6 Carefully remove any ink from the contact pads on the printhead using a dry cotton swab or a soft dry lint free cloth that will not come apart or leave fibers behind CAUTION Only wipe the contact pads Wiping the nozzles located on the underside of the printhead can cause severe damage to the printhead 7 If some residue remains slightly moisten the swab with distilled filtered or bottled water and continue wiping until the contacts are clean CAUTION Avoid using drinking water or alcohol which could damage the printheads After cleaning place the printhead on a sheet of paper or paper towel Clean the contact points in the printhead slot inside the printer with a dampened cotton swab Before re inserting the printheads make sure all the electrical contacts have had at least five minutes to dry 10 11 12 13 14 15 16 Plug in the power cord and turn on the printer The control panel should still indicate that a printhead is missing If you are replacing a printhead remove the new printhead from its package and then remove the protective tape Insert the printhead into its color coded slot Press down firmly on the printhead to ensure proper contact Close the printhead latch Ensure it is in the lock position Close the top cover Where necessary repeat the above steps for the remaining printheads Wait while the printe
21. or replaced the printer automatically prints an alignment page to align the printheads This process takes about seven minutes and once complete the alignment page may be discarded after it is printed If the printer does not print the page see General troubleshooting tips Problems installing software Verify the computer requirements Make sure the computer meets the system requirements See System requirements Verify installation preliminaries e Before installing software on a Windows computer ensure all other programs are closed e If the computer does not recognize the path to the CD drive that you type ensure you are specifying the correct drive letter e If the computer cannot recognize the Starter CD in the CD drive inspect the CD for damage You can download the printer driver from http www hp com support businessinkjet1 200 Reinstall the printer software If you are using Windows and the computer cannot detect the printer run the Scrubber utility located in the Utils Scrubber folder on the Starter CD to perform a clean printer driver uninstallation Restart your computer and re install the printer driver See Uninstalling the printer software 37 Problems connecting to a network Note After correcting any of the following run the setup program again General network troubleshooting If you are unable to install the printer software on the computer verify that All cable connections to the compute
22. setting up and configuring wireless communication and security options see Configuring wireless communication options Installing printer software and sharing the printer Before installing the printer software complete the following tasks e Obtain your network s network name SSID and communication mode infrastructure or ad hoc from the configuration utility for the network s wireless access point WAP or the computer s network card See Configuring basic wireless communication settings e Find out the type of security your network uses such as WPA or WEP and then configure these settings in the EWS See Configuring wireless security settings After you complete these tasks follow the onscreen instructions to install the printer software for your communication mode infrastructure or ad hoc To set wireless network settings in an infrastructure network recommended 1 Setup the printer hardware see the setup poster and the getting started guide 2 Connect the printer to the computer with the cross cable included with the printer Or Connect the printer to the network with a network cable Close any programs that are open on your computer Insert the Starter CD into the CD ROM drive The CD menu starts automatically If the CD menu does not start automatically click Start and then click Run Browse to the CD ROM drive for the computer click Autorun exe and then click Open In the Run dialog box click OK 5
23. with the following values e Communication mode ad hoc e Network Name SSID hpsetup e Security encryption disabled c Activate the profile Note After activating the new profile the computer loses communication with other devices on the network 5 Wait two minutes for the printer to obtain an IP address then press the printer s Configuration Page button to print the configuration pages 6 On the network configuration page verify the following The network name SSID is hpsetup The communication mode is ad hoc The IP address is not 0 0 0 0 If one of the above is not true then repeat steps 1 through 5 Close any programs that are open Insert the Starter CD into the CD ROM drive The CD menu starts automatically If the CD menu does not start automatically click Start and then click Run Browse to the CD ROM drive for the computer click Autorun exe and then click Open In the Run dialog box click OK 9 Click Install Printer Driver and follow the instructions on the screen to complete the installation 10 Reconnect to your wireless network using the network profile noted in step 4a Note After activating the original profile the computer loses communication with the printer 68 5 Configuring and managing the printer ENWW To share the printer with other computers You must install the printer software on each computer that will use the printer Follow the steps beginning on page 10 to install the printer s
24. 00 MHz 64 MB RAM 175 MB free hard disk space Windows XP 32 bit edition Pentium 300 MHz 128 MB RAM 175 MB free hard disk space Mac OS 9 9 1 and later 64 MB RAM Mac OS X 10 1 5 and later 128 MB RAM ENWW ENWW Network operating system compatibility Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP 32 bit Professional and Home Editions Mac OS 9 9 1 and later Mac OS X 10 1 5 and later Microsoft Windows Terminal Server Edition 4 0 Microsoft Windows 2003 Server formerly known as Microsoft Windows XP Server Terminal Services Microsoft Windows 2000 Server Terminal Services with Citrix MetaFrame 1 8 Microsoft Windows 2003 Server Terminal Services with Citrix MetaFrame 1 8 Microsoft Windows NT and Windows 2000 Server Terminal Services with Citrix V1 8 Microsoft Windows NT and Windows 2000 Server Terminal Services with Citrix XP Microsoft Windows 2000 Server Terminal Services Compatible network protocols TCP IP Network management HP Web Jetadmin plug ins Embedded Web server Features Ability to remotely configure and manage network devices Job accounting HP myPrintMileage System requirements TCP IP based network IPX SPX based networks are not supported A Web browser either Netscape Navigator 4 8 or Microsoft Internet Explorer 5 0 or later Network connection You cannot use the embedded Web server when the printer is connected directly to a computer I
25. 210 by 297 mm 8 3 by 11 7 inches U S Executive v v 184 by 267 mm 7 25 by 10 5 inches U S Statement v 140 by 216 mm 5 5 by 8 5 inches ISO B5 v v v 176 by 250 mm 6 9 by 9 8 inches A5 v 148 by 210 mm 5 8 by 8 3 inches 10 2 Using the printer ENWW Media size Tray 1 Tray 2 Auto duplex unit Envelopes U S 10 Envelope 105 by 241 mm 4 12 by 9 5 inches Monarch Envelope 98 by 191 mm 3 88 by 7 5 inches HP Greeting Card Envelope 111 by 152 mm 4 38 by 6 inches A2 Envelope 111 by 146 mm 4 37 by 5 75 inches DL Envelope 110 by 220 mm 4 3 by 8 7 inches C5 Envelope 162 by 229 mm 6 4 by 9 inches C6 Envelope 114 by 162 mm 4 5 by 6 4 inches Envelope Kaku 2 240 by 333 mm 9 4 by 13 1 inches Japanese Envelope Chou 3 120 x 235 mm 4 7 by 9 3 inches Japanese Envelope Chou 4 90 x 205 mm 3 5 by 8 1 inches CSSS SI SI XS Cards Index card 3 by 5 inches 76 2 by 127 mm Index card 4 by 6 inches 102 by 152 mm Index card 5 by 8 inches 127 by 203 mm ISO A6 card 4 13 by 5 83 inches 105 by 149 mm Hagaki 100 by 148 mm 3 9 by 5 8 inches Ofuku Hagaki 148 by 200 mm 5 8 by 7 9 inches SI SI SL 87 8 S Other media Photo media 4 by 6 inches 102 by 152 mm Banner paper up to 8 5 inches wide and 234 inches long up to 216 mm wide and 594 4 cm long Custom size medi
26. 3 Suriname 156 Sweden 077 130 3000 Switzerland 0848 80 20 20 Syria 971 4 366 2020 Taiwan 886 2 8722 8000 886 800 010 055 Thailand 2 353 9000 Trinidad amp Tobago 1 800 711 2884 Tunisia 71 89 12 22 Turkey 212 444 71 71 85 Country Region Telephone number United Kingdom 0870 842 2339 Ukraine Kiev 44 4903520 United Arabic Emirates UAE 800 4520 04 366 2020 United States 1 800 HP INVENT Vatican City 02 3859 1212 Vietnam 8 823 4530 West Africa English speaking countries regions West Africa French speaking countries regions 351 213 17 63 80 Yemen 971 4 366 2020 For support information call your HP service provider 86 B Support and warranty ENWW Hewlett Packard limited warranty statement ENWW HP product Duration of Limited Warranty Software 1 year Accessories 1 year Ink cartridges 6 months Printheads 1 year Printer peripheral hardware see below for details 1 year For more detailed warranty information see hitp www hp com support businessinkjet1 200 Extent of limited warranty 1 10 Hewlett Packard warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to exe
27. Aligns the printheads Calibrate Color Adjusts color to correct problems with tint Support Provides access to the HP website where you can find support for the printer and information about HP products and supplies Register Accesses the HP website to register the printer 57 HP Instant Support HP Instant Support is a suite of Web based troubleshooting tools HP Instant Support helps you quickly identify diagnose and resolve printing problems HP Instant Support provides the following information about your device Easy access to troubleshooting tips Provides tips that are customized for your device Resolution of specific device errors Provides immediate access to information that can help you resolve error messages specific to your device To see a description of the problem as well as recommendations for solving or preventing the problem click the link within the message To see a list of past device errors click Alerts on the left side of the HP Instant Support page Notification of device driver and firmware updates Alerts you when there is a firmware or driver update a message appears on the HP Instant Support homepage Click the link within the message to go directly to the download section of the HP website Obtaining support services Provides a list of the support services that are available for your device Managing ink and media usage myPrintMileage Helps you manage and forecast printer supplies usage
28. CP can allow you to gain access to certain useful printer features when you are printing from MS DOS The HP DJCP utility allows you to do the following tasks e Adjust print settings Printing using special features is not supported e Specify the default printer from your MS DOS program e Set the symbol set for the language you are using in a document Changes made to settings in your MS DOS program may override changes made to the same settings in the HP DJCP For more information about the HP DJCP utility and to download the utility go to http www hp com support businessinkjet1 200 60 5 Configuring and managing the printer ENWW Understanding the configuration page Use the configuration page to view current printer settings ink supply status and printhead health to help troubleshoot printer problems and to verify installation of optional accessories such as trays The configuration page also contains a log of recent events If the printer is connected to a network an additional network configuration page prints this page shows the network settings for the printer If you need to call HP it is often useful to print the configuration page before calling To ENWW CONFIGURATION PAGE Printer Information Product name Business Inkjet 1200 Product model number C8154A Product serial number 0000000010 Service ID 8218 Firmware version 20040429 MLP3005A Auto duplex unit Not installed Printer memory 32 MB Pa
29. Configuring the printer Windows or Configuring the printer Mac OS Printer does not accept printhead Inspect the printhead Remove the printhead and make sure the protective tape has been removed completely from the printhead See To clean the printhead contacts manually Clean the printhead Complete the printhead cleaning procedure See To clean the printhead contacts manually Turn off the printer after removing the printhead After removing the printhead turn the printer off and then turn on the printer without the printhead installed After the printer has restarted reinsert the printhead Printer takes a long time to print Check the system configuration Make sure the computer meets the minimum system requirements for the printer See Printer specifications Check the port setting The port setting configuration in your system might not be set to ECP See the documentation that came with the computer for information on how to change the port setting or contact the computer manufacturer Check the printer software settings The printer prints slower when Best or Maximum dpi is selected as the print quality To increase the print speed select different print settings in the printer driver See Changing print settings Check for radio interference If the printer is connected using wireless communication and is printing slowly then the radio signal might be weak See Reducing interference in a wireless network
30. HP Premium InkJet Transparency Film 81 HP Premium Plus InkJet Transparency Film 81 Index 106 107 Index tray clearing jams 39 inserting troubleshooting 35 tray 1 illustration 7 tray 2 illustration 7 weight 89 tray output illustration 7 trays capacities specifications 12 cards 11 custom size 11 envelopes 11 feeding problems 35 illustration 7 loading media 13 selecting configuring locking 14 sizes of media supported 10 troubleshooting blank pages 29 clearing jams 39 color problems faded output 33 colors 34 colors are printing as black and white 33 cut off pages missing details incorrect details 29 garbled text 32 ink smears 32 inserting tray 35 light patterns on control panel 42 multiple pages are being picked up 36 not responding nothing prints 26 ports 29 power 26 print quality 31 printed output 35 radio interference 28 skewed output 36 slow printing speed of printer is slow 28 text graphics 33 text graphics layout 30 tips 25 tray feeding problems 35 troubleshooting resources demo page 56 HP Instant Support 6 troubleshooting resources for Configuration page 61 turning on and off network protocols 53 two sided printing See auto duplex unit duplexing U uninstalling printer software 76 upgrading firmware 62 USB connector 8 USB port specifications 89 users monitoring usage 51 V VCCI statement Japan 94 vents on printer 26 voltage specifications 92 W warranty statement 87 Web serve
31. Internet Explorer 5 0 or later To order printing supplies 1 From the Toolbox Windows On the Printer Status tab click Order Supplies Your default web browser starts and displays a website From the EWS On the Information tab click Order Supplies 2 Follow the instructions on the website to select and order printing supplies 78 A HP supplies and accessories ENWW Accessories Supplies ENWW Accessories and cables 250 sheet input tray C8254A HP IEEE 1284 A B Parallel Cable 2 meter C2950A HP IEEE 1284 A B Parallel Cable 3 meter C2951A HP USB A B 2 meter C6518A Ink supplies Ink cartridges HP 10 Black C4844A HP 11 Cyan C4836A HP 11 Magenta C4837A HP 11 Yellow C4838A Printheads HP 11 Black C4810A HP 11 Cyan C4811A HP 11 Magenta C4812A HP 11 Yellow C4813A HP Media Plain paper HP Bright White Inkjet Paper 500 sheets Letter 8 5 by 11 inches HPB1124 500 sheets A4 210 by 297 mm C1825A HP Office Paper 2500 sheets Letter 8 5 by 11 inches 25005 10 ream carton Letter 8 5 by 11 inches C8511 10 ream carton 3 hole punched Letter 8 5 by 11 inches C3HP 10 ream carton Legal 8 5 by 14 inches C8514 79 HP Office Recycled Paper 500 sheets Letter 8 5 by 11 inches E1120 500 sheets 3 hole punched Letter 8 5 by 11 inches E113H 500 sheets Letter 8 5 by 11 inches E1420 HP Multipurpose Paper 5 ream carton Let
32. P Matte Greeting Cards 20 sheets 20 envelopes Letter 8 5 by 11 inches C1812A white quarter fold 20 sheets 20 envelopes A4 210 by 297 mm C6042A white quarter fold 20 sheets 20 envelopes A4 210 by 297 mm C7018A white half fold Creative project papers HP Banner Paper 100 sheets Letter 8 5 by 11 inches C1820A 100 sheets A4 210 by 297 mm C1821A HP Iron on T shirt Transfers 10 sheets 12 transfers per sheet Letter 8 5 by 11 inches C6049A 10 sheets 12 transfers per sheet A4 210 by 297 mm C6050A ENWW 81 R Support and warranty The information in this section suggests solutions to common problems If your printer is not operating properly and those suggestions did not solve your problem try using one of the following support services to obtain assistance Obtaining electronic support You can obtain support from HP from the following electronic sources e Web Visit the printer website on hp com for the latest software product operating system and support information http www hp com support businessinkjet1 200 e Toolbox Windows The Toolbox provides easy step by step solutions to common printing problems See Toolbox Windows Obtaining HP telephone support During the warranty period you may obtain assistance from the HP Customer Care Center Before you call To assist our Customer Care Center representatives to serve you better prepare the following information before calling 1 Pr
33. PR 22 1997 EN 55022 1998 Class B 26 CISPR 24 1997 A1 EN 55024 1998 A1 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 A1 2001 EN 61000 3 3 A1 2001 FCC Title 47 CFR Part 15 Class B VCCI 2 ICES 003 Issue 4 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly 1 The product is assigned a Regulatory model number that stays with the regulatory aspects of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and tests reports this number should not be confused with the marketing name or the product numbers 2 The product was tested in a typical configuration with Hewlett Packard personal computer systems 3 Excepting clause 9 5 which was not applied Singapore 30 April 2004 Chan Kum Yew Director Quality Local Contact for regulatory topics only European Contact Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany USA Contact Hewlett Packard Company HPCC 20555 S H 249 Houston Texas 77070 Australia Contact Hewlett Packard Australia Ltd Product Regulations Manager 31 41 Joseph Street Blackburn Victoria 3130 Australia 98 D Regulatory information ENWW ENWW HP Business Inkjet 1200dtwn printer DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014
34. Panel HP DJCP Ink is smearing Check print settings e When you print documents that use much ink allow more time to dry before handling the printouts This is especially true for transparencies In the printer driver select the Best print quality also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features Windows or ink features Mac OS in the printer software However note that decreasing ink saturation might give printouts a washed out quality e Color documents that have rich blended colors can wrinkle or smear when printed using the Best print quality Try using the other print mode such as Draft to reduce ink or use HP Premium Paper designed for printing vivid color documents See Changing print settings Check the media type Some types of media do not accept ink well ink will dry more slowly and smearing may occur See Selecting print media Check the margin settings e If you are using a computer running Windows make sure the Minimize margins option is not selected See Changing print settings e Increase the margins in your document For more information see the documentation included with your software application 32 3 Maintaining and troubleshooting ENWW ENWW Ink is not filling the text or graphics completely Check the ink cartridges Ink cartridges might have run out of ink Replace any empty cartridge Or try removing and reinstalling the ca
35. Premium Plus Photo Paper 80 HP Premium Presentation Paper 80 HP Textured Greeting Cards 81 loading 13 locking trays 14 minimum margins 12 monitoring 51 purchase 79 sizes supported 10 special 18 specifications 9 tray capacities specifications 12 memory specifications 90 memory cards upgrading firmware with 62 Microsoft Windows See Windows monitoring ink levels 51 jobs 51 media and supplies 51 operation and status 51 printhead health 51 supplies 51 usage 51 monochrome resolution specifications 92 MS See Microsoft MS DOS upgrading firmware with 62 MSDSs Material Safety Data Sheets 101 Multipurpose Paper HP 80 myPrintMileage description 59 opening 59 N network connection description 63 69 network port connecting to 8 specifications 89 network printing 63 65 69 network protocols specifications 91 Networking page embedded Web server 55 networks configuring options 53 configuring wireless options 74 operating systems supported 91 parallel connection 63 69 printer information 56 USB connection 63 69 noise specifications 92 non HP ink cartridges 45 Index 104 105 Index O Office Paper HP 79 Office Recycled Paper HP 80 online help sources 6 opening embedded Web server 54 myPrintMileage 59 operating environment specifications 92 operating systems supported 90 system requirements 90 options See settings ordering supplies 55 Other Links embedded Web server 55 Out of Paper
36. Setup or Properties Specific options may vary depending on the application you are using 3 Change any other desired settings and click OK Print or a similar command To change default settings for all future jobs Windows 1 Click Start point to Settings and then click Printers or Printers and Faxes 2 Right click the printer icon and then choose Properties Document Defaults or Printing Preferences 3 Change any other desired settings and click OK To change settings Mac OS 1 On the File menu click Page Setup 2 Change any desired settings and click OK 3 On the File menu click Print 4 Change any desired settings and click Print 15 Canceling a print job You can cancel a print job using one of the following ways Control panel Press the x Cancel button This will clear the job that the printer is currently processing It does not affect jobs waiting to be processed Windows Double click the printer icon that appears in the lower right corner of the computer screen Select the print job and then press the Delete key on the keyboard Mac OS 9 9 1 and later Double click the desktop printer icon select the print job and then click Trash Mac OS X 10 1 5 and later Click the Print Center icon and then double click the printer icon Select the print job and click Delete Printing on both sides duplexing You can print on both sides of a sheet of media either automatically by using the auto
37. TA countries regions Austria Belgium Denmark Finland Germany Greece Iceland Ireland Italy Liechtenstein Luxembourg Netherlands Norway Portugal Sweden Switzerland and United Kingdom For normal wireless LAN operation of this product only a limited band is available in France Channels 10 11 12 and 13 L Autorit de r gulation des t l communications ART has special regulations for hotspots allowing additional channels For more information including local rulings and authorization please see the ART website http www art telecom fr 97 Declaration of conformity HP Business Inkjet 1200 1200d 1200dn 1200dtn printer DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Imaging and Printing Manufacturing Operation Singapore 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that the product Product Name HP Business Inkjet 1200 HP Business Inkjet 1200d HP Business Inkjet 1200dn HP Business Inkjet 1200dtn Product Number C8169A C8154A C8170A C8155A Regulatory Model Number SNPRC 0401 01 Product Accessory Number C8254A 250 sheet Tray 2 C8253A HP auto duplexer unit Product Options All conforms to the following Product Specifications Safety IEC 60950 1 2001 EN 60950 1 2001 IEC 60825 1 Edition 1 2 2001 EN 60825 1 A11 A2 A1 2002 Class 1 Laser Led EMC CIS
38. a Vv between 3 to 8 5 inches wide and 5 to 14 inches long 76 2 to 216 mm wide and 127 to 356 mm long These media sizes support manual duplex See Printing on both sides duplexing ENWW 11 Understanding supported media types and weights Tray Type Weight Capacity Tray 1 Paper 60 to 135 g m Up to 150 sheets of plain paper 16 to 36 Ib bond 15 mm or 0 6 inch stacked Transparencies or labels Up to 30 sheets 8 mm or 0 3 inch stacked Envelopes 75 to 90 g m Up to 22 sheets 20 to 24 Ib bond 15 mm or 0 6 inch stacked envelope Cards Up to 200 g m Up to 5 cards 110 Ib index Tray 2 Plain paper only 60 to 105 g m Up to 250 sheets of plain paper 16 to 28 Ib bond 25 mm or 1 inch stacked Auto duplex unit Paper 60 to 105 g m N A 16 to 28 Ib bond Output tray All supported media Up to 150 sheets of plain paper text printing Setting minimum margins The document margins must match or exceed these minimum margin settings in portrait orientation y Top Top A y Bottom lle gt A Left Right Bi Bottom vile lle Left Right 12 2 Using the printer ENWW Note Media Left margin Right margin Top margin Bottom margin U S Letter U S Legal A4 3 3 mm 3 3 mm 1 8mm 11 7 mm U S Executive 0 13 inch 0 13 inch 0 069 inch 0 46 inch U S Statement ISO B5 A5 cards custom size media Envelopes 11 7 mm 11 7 mm 3 3 mm 3 3 mm 0 46 inch 0 46 inch
39. able 1 Download the firmware upgrade file from the HP website and store it on the hard disk of your computer 2 Open an MS DOS command window 3 Type copy b path filename portname at the command prompt path is the location of the firmware upgrade file filename is the name of the firmware upgrade file that you downloaded from the website portname is the appropriate printer port for example LPTT 4 Press Enter The firmware upgrade file is copied onto the printer replacing the old firmware file 62 5 Configuring and managing the printer ENWW Configuring the printer Windows Note Note Note ENWW You can connect the printer directly to a computer or you can share the printer among other users on a network You must have administrator privileges to install a printer driver in Windows 2000 or Windows XP Direct connection You can connect the printer directly to your computer using a USB cable or an IEEE 1284 compliant bidirectional parallel cable Windows NT 4 0 does not support USB Do not connect a USB and a parallel cable to printer at the same time If you install the printer software and connect a printer to a computer running Windows you can connect additional printers to the same computer with USB cables without reinstalling the printing software Installing printer software and sharing the printer When setting up the printer HP recommends that you connect the printer after you install t
40. about using the HP Web Jetadmin software to administer the printer and modify printer settings open the HP Web Jetadmin software and see the software documentation for information See HP Web Jetadmin software myPrintMileage To learn about using myPrintMileage to administer the printer and modify printer settings go to the myPrintMileage website and follow the onscreen instructions See myPrintMileage 52 5 Configuring and managing the printer ENWW ENWW Configure network options This section contains information about configuring the printer s network settings For information about opening and using specific management tools see Overview of printer management tools For a list of current settings print a configuration page See Understanding the configuration page Use this tool to do the following Embedded Web server e To configure network parameters Click the Networking tab e To seta static IP address Click the Networking tab select Manual from the IP Configuration Method drop down list enter the static IP address in the IP Address box enter the Host Name Subnet Mask and Default Gateway if needed and click Apply Note It is not recommended that you assign a static IP address to the printer However a static IP address might resolve certain setup and printing problems such as a conflict with a personal firewall HP Web Jetadmin software To learn about using the HP Web Jetadmin software
41. ads 56 Apple Macintosh See Macintosh Apple website 70 auto duplex unit weight 89 clearing jams 39 illustration 8 media specifications 12 using 16 AutoSend for myPrintMileage 59 B banners HP Banner Paper 81 sizes supported 11 trays supporting 11 bidirectional port See parallel port black and white pages troubleshooting 33 blank pages troubleshooting 29 bleeding colors troubleshooting 34 blinking Ink Cartridge light 46 Out of Paper light 44 Paper Jam light 44 Power light 43 44 46 Printhead light 46 Resume light 44 45 46 both sides printing on See auto duplex unit duplexing Bright White Inkjet Paper HP 79 brochure HP Brochure and Flyer Paper 80 buttons on control panel 8 C cables connections 8 regulatory compliance 93 calibrating color 25 56 printer 57 Cancel button illustration 8 capacities trays 12 cards HP Matte Greeting Cards 81 HP Photo Greeting Cards 81 HP Textured Greeting Cards 81 sizes supported 11 trays supporting 11 cartridges purchase 79 cartridges See ink cartridges 8 CD Starter 6 CFS in product 100 chlorofluorocarbons in product 100 cleaning printheads 56 57 color calibrating 25 56 calibration methods 89 specifications 92 troubleshooting 33 34 ColorSync color calibration 89 CONFIGURATION PAGE button illustration 8 connections direct 63 69 illustration 8 network 63 69 parallel 63 69 print servers 8 specifications 89 connectivity 63 69 consumption i
42. ations see Selecting print media Physical specifications Available models and Size width by depth physical dimensions by height 506 by 419 by 211 mm 19 9 by 16 5 by 8 3 inches e With auto duplex unit 506 by 464 by 211 mm 19 9 by 18 3 by 8 3 inches e With tray 2 506 by 419 by 275 mm 19 9 by 16 5 by 10 8 inches Weight does not include printheads or ink cartridges 9 kg 19 8 Ib e With auto duplex unit 9 4 kg 20 7 Ib e With tray 2 12 kg 26 5 Ib Product features and capacities Connectivity e IEEE 1284 compliant bidirectional parallel all models e USB 2 0 compliant full speed all models e Fast Ethernet 10 100Base TX for wired network connection HP Business Inkjet 1200dn 1200dtn 1200dtwn e 802 11b g wireless network HP Business Inkjet 1200dtwn Print method Drop on demand thermal inkjet printing Ink cartridges 4 ink cartridges 1 each for black cyan magenta and yellow Printheads 4 printheads 1 each for black cyan magenta and yellow Supply yields Ink cartridges 1 750 pages based on 5 ns Printheads e Black 16 000 pages e Cyan magenta and yellow 24 000 pages Color calibration e ColorSync e ICC Profiles Device languages HP PCL 3 enhanced Font support e US fonts CG Times CG Times Italic Universe Universe Italic Courier Courier Italic Letter Gothic Letter Gothic Italic e Built in support for Arabic and He
43. ay settings to meet your printing needs want to Follow these steps Load both trays with the same media and have 1 Load media in tray 1 and tray 2 the printer pick media from one tray if the other See Loading media one is empty 2 Make sure tray lock is disabled Have both special media such as transparencies 1 Load special media in tray 1 and plain paper in or letterhead and plain paper loaded in the trays tray 2 2 Make sure tray lock is set to tray 1 Load media in both trays but have the printer pick 1 Load media in tray 1 and tray 2 media from a specific tray first P y 2 Make sure default tray is set to the desired tray Changing print settings Note ENWW You can change print settings such as media size or type from an application or the printer driver Changes made from an application take precedence over changes made from the printer driver However after the application is closed the settings return to the defaults configured in the printer driver To set print settings for all print jobs make the changes in the printer driver For more information about printer driver features in Windows see the printer driver online help For more information about printing from a specific application see the documentation for that application To change settings from an application for current jobs Windows 1 Open the document you want to print 2 On the File menu click Print and then click
44. bout how to use the printer and to resolve printer and printing problems Finding other resources for the product 6 You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources Resource Description Location Setup poster Provides illustrated setup information A printed version of this document is provided with the printer Also an electronic version is available as an Adobe Acrobat Portable Document Format PDF file on the Starter CD Getting started guide Provides instructions for setting up the printer and information about the warranty and safety issues Included as a printed guide in the box with the printer Readme file and release notes Provide late breaking information and troubleshooting tips Included on the Starter CD Embedded Web Allows you to view status information change Available through any standard server network settings and manage the printer from any Web browser connection computer on the network See Embedded Web server EWS Toolbox Provides information about printhead health and Available if you choose an Microsoft access to printer maintenance services installation option that includes Windows See Toolbox Windows for more information the Toolbox Printer driver onscreen Help Provides an explanation of the features in the printer driver Available from the p
45. brew symbol sets Duty cycle Up to 6 250 pages per month 89 Processor and memory specifications Device processor Motorola 32 bit ColdFire 4e HPA 240 MHz Device memory 32 MB built in RAM 4 MB built in Flash ROM Operating system and network protocol specifications Operating system compatibility Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP 32 bit Professional and Home Editions and Windows 2003 Mac OS 9 9 1 and later Mac OS X 10 1 5 and later IBM OS 2 Linux MS DOS printer driver support through third party applications System requirements Minimum Note Graphic intensive complex and large files might require more hard disk space Windows 98 Pentium 90 MHz 16 MB RAM 145 MB free hard disk space Windows Me Pentium 90 MHz 32 MB RAM 145 MB free hard disk space Windows NT 4 0 Service Pack 6 or later Pentium 100 MHz 32 MB RAM 145 MB free hard disk space Windows 2000 Pentium 300 MHz 64 MB RAM 145 MB free hard disk space Windows XP 32 bit edition Pentium 233 MHz 64 MB RAM 145 MB free hard disk space Mac OS 9 9 1 and later 32 MB RAM Mac OS X 10 1 5 and later 128 MB RAM Recommended 90 C Printer specifications Windows 98 and Windows Me Pentium 266 MHz 32 MB RAM 175 MB free hard disk space Windows NT 4 0 Service Pack 6 or later Pentium 266 MHz 64 MB RAM 175 MB free hard disk space Windows 2000 Pentium 3
46. ck OK twice to save the settings and close the dialog boxes Problems connecting to a wired network If the Link light on the network connector does not turn on make sure that all of the General troubleshooting tips conditions are met Though it is not recommended that you assign the printer with a static IP address you might resolve some installation problems Such as a conflict with a personal firewall by assigning the printer with a static IP address For more information see Configure network options 38 3 Maintaining and troubleshooting ENWW Problems setting up wireless communication If you cannot communicate with the printer after completing the software installation and removing the network cable then one or more of the following network settings in the printer might be wrong Network Name SSID Communication Mode infrastructure or ad hoc Channel ad hoc networks only Security settings such as Authentication Type and Encryption Follow these steps to correct the printer s network settings 1 5 Connect the printer to your network with a network cable or to the computer using the cross cable included with the printer Open the printer s embedded Web server EWS See Embedded Web server EWS Click the Networking tab and then click Wireless 802 11 in the left pane Use the Wireless Setup wizard on the Wireless Setup tab to change the printer s settings to match the settings of the network Close the
47. color indicator lights replaced before you can continue printing blinks e Replace the ink cartridge indicated The Power light the Ink One or more of the ink cartridges Cartridge light and one or is missing more of the color indicator e Install the ink cartridges and try to lights are on print elf the error persists replace the ink cartridge or cartridges indicated The Power light is on and the One or more of the ink cartridges is faulty Ink Cartridge light and one or or has expired more of the color indicator e Replace the ink cartridge indicated lights blink The Power light and one or A non HP ink cartridge is installed ar pine color indicator CAUTION Damage to the printer that lights are on and the Ink se si Cartridge light blinks results from modifying or refilling the ge 9 j ink cartridges or from using non HP ink cartridges is not covered under the warranty e If you thought that this ink cartridge was an HP ink cartridge return it to the place where you purchased it Buy and install an HP ink cartridge e f you choose to use a non HP ink cartridge press and hold down the Power button and press the W Resume button three times All lights except the Power light go off Damage that results to the printer from using this cartridge is not covered under the warranty ENWW 45 Light pattern Light description Explanation and recommended action The Power light is on andthe One or
48. communication options 74 Configuring basic wireless communication settings 74 Configuring wireless security settings 75 Reducing interference in a wireless network 76 Uninstalling the printer software 76 A HP supplies and accessories Ordering printing supplies online 78 ACCESSONOS 2s iy cid ee de nd den ca we oa eee ee eee 79 SUPPIIES zu nai we ea Se ae Be ee a ae ON A dee ee 79 INK SUPDIIGS ES EEE EE EAT RM RNA Ne en er dedans 79 HP Medias 22 244242 ia pass ras een dann aidants 79 B Support and warranty Obtaining electronic support 82 Obtaining HP telephone support 82 Before you Call ives 4 44 444 sd ead ad bal ad DRE SEE EE R 82 Telephone support numbers 83 Hewlett Packard limited warranty statement 87 C Printer specifications Printer specifications 89 ENWW ENWW D Regulatory information FCC statement aramea nent 44e eee 93 EMI statement Korea 22 94 VCCI statement Japan 0 2 0 0 teens 94 Regulatory model number
49. cute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP or c Operation outside the product s specifications d Unauthorized modification or misuse For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement
50. e to print multiple pages of a document on one sheet of paper can reduce paper usage and the resulting demands on natural resources See this guide for more information about using these features Ink use The Fast mode of this product uses less ink which might extend the life of the cartridges See the printer driver onscreen Help for more information Ozone depleting chemicals Ozone depleting chemicals such as chlorofluorocarbons CFCs have been eliminated from HP manufacturing processes Power consumption Power usage drops significantly while in PowerSave mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program to encourage the development of energy efficient office products ENERGY STAR is a U S registered service mark owned by the U S government As an ENERGY STAR Partner Hewlett Packard Company has determined this product meets ENERGY STAR guidelines for energy efficiency For more information see http www energystar gov 100 D Regulatory information ENWW Hazardous materials This HP product contains the following materials that might require special handling at end of life e Lead in the solder Recycling Design for recycling has been incorporated into this product e The number of materials has been kept to a minimum while ensuring proper functionality and reliability e D
51. e potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20cm 8 inches during normal operation 93 EMI statement Korea er B 4717 ol A HAF E PEN FANSANE SE DE ASA At VCCI statement Japan CORBIS FRUEREFERFEB ER GER VCCI ORB CROC DFABRRMBECT CORB RERRCHATSCE AMELTUETA IDEEATIAPTLEISTVRERITHELT Asha t ZERRE SRIOTCEMBVET AX FRU ERAS o TELUR RUSELTR SEL Regulatory model number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRC 0401 01 HP Business Inkjet 1200 1200d 1200dn 1200dtn or SNPRC 0401 02 HP Business Inkjet 1200dtwn This regulatory number should not be confused with the marketing name HP Business Inkjet 1200 or product number C8169A C8154A C8170A C8155A C8156A Power cord statement The power cord cannot be repaired If it is defective it should be discarded or returned to the supplier 94 D Regulatory information ENWW LED classification CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT CLASY 1 Z DIODAMI EWHECYCMILED Appareil Diode Electriuminescente de Classe 1 ZARIZENI LED TRIY 1 KLASS 1 LED APPARAT LUOKAN 1 LED Regulatory notices for wireless products ENWW Notice to users in Canada Note a l atten
52. e printer free any paper scraps or wrinkled media and pull the media towards you through the top of the printer WARNING Do not reach into the printer when the printer is on and the carriage is stuck When you open the top cover the carriage should return to its position on the right side of the printer If it does not move to the right turn off the printer before you remove any jam 6 After clearing the jam close all covers turn on the printer if you turned it off and then press Resume button to continue printing The printer will continue printing the next page You will need to resend any page that was jammed in the printer 40 3 Maintaining and troubleshooting ENWW ENWW To avoid jams Make sure that nothing is blocking the paper path Do not overload the trays See Understanding specifications for supported media Load paper properly See Loading media Do not use media that is curled or crumpled Always use media that conforms with specifications See Selecting print media Make sure the output tray is not overly full when you send a job to print Make sure media is aligned against the right side of the tray Make sure the media length and width guides are adjusted snugly against the media but do not crinkle or bend it 41 Printer lights reference The printer LEDs or lights indicate printer status and are useful for diagnosing printing problems This chapter provides a list of LED status light combination
53. e to send data for three to six months to allow a meaningful amount of data to accumulate on the myPrintMileage website To use the Print accounting features you must register for the service through the myPrintMileage site On the myPrintMileage website you can see the following items e Print analysis such as the amount of ink you have used whether you use more black or color ink and the estimated number of pages you can print with the remaining amount of ink e Print accounting which allows you to generate reports showing usage data cost per page or cost per job for a specific time period export this data as Microsoft Excel spreadsheet files and configure the e mail alerts and notifications to receive print accounting reports 59 Note Note To gain access to myPrintMileage e Embedded Web server Click myPrintMileage in the Other Links section e Toolbox Windows On the Information tab click myPrintMileage and then follow the onscreen instruction e Windows taskbar Right click the Toolbox icon in the Windows taskbar click myPrintMileage and then select View my print usage Do not bookmark the Web pages that are used to open myPrintMileage If you bookmark the site and connect to it by using the bookmark the pages will not contain the current information HP Deskjet Control Panel HP DJCP Some software manufacturers do not develop printer drivers for their MS DOS programs The HP Deskjet Control Panel HP DJ
54. ection select USB from the menu Or For a network connection on an IP network on the pop up menu select HP IP Printing and then type the IP address for the printer or select Rendezvous d Select the printer from the printer list and then click Add A mark appears beside the printer name indicating that this printer is now the default printer e Close the Print Center ENWW 69 5 If necessary share the printer with other Macintosh computer users Direct connection Share the printer with the other Macintosh computer users See To share the printer on a locally shared network for more information e Network connection Individual Macintosh computer users who want to use the network printer must install the printer software on their computers To share the printer on a locally shared network When you connect the printer directly you can still share the printer with other computers using a simple form of networking known as locally shared networking Use this configuration only in small groups or when usage is low The computer that is connected to the printer is slowed down when many users print to the printer Basic requirements for sharing in a Macintosh environment include the following items e The Macintosh computers must be communicating on the network using TCP IP and the Macintosh computers must have IP addresses AppleTalk is not supported e The printer that is being shared must be connected to a built in USB p
55. egal size or longer media keep the front of the tray lowered Damage to the media or printer might result if you raise the front of the tray with this longer media loaded Configuring trays By default the printer draws media from tray 1 If tray 1 is empty the printer draws media from tray 2 if installed You can change this default behavior using the following features in the embedded Web server or the Toolbox Windows e Tray lock Use this feature to protect special media such as letterhead or preprinted media from accidental use If the printer runs out of paper while printing a document it will not use paper from a locked tray to complete the print job e Default tray Use this feature to determine the first tray from which the printer draws media Note To use the tray lock and default tray settings you must select the automatic tray selection option in the printer software If the printer is on a network and you set a default tray the setting will affect all users of the printer Tray 2 is designed to hold only plain paper To configure the tray 1 Make sure the printer is turned on 2 From the Toolbox Click the Printer Services tab and then click Advanced Configuration From the embedded Web server Click the Settings tab and then click Paper Handling in the left pane 3 Change the desired tray settings and click OK or Apply 14 2 Using the printer ENWW The following table lists possible ways you can use the tr
56. eliability of non HP ink cartridges Printer services or repairs required as a result of using non HP or refilled ink cartridges is not covered under warranty Note To find out which ink cartridges work with your printer see Supplies To replace an ink cartridge 1 Ensure the printer is turned on 2 Open the ink cartridge cover by pressing and releasing it 3 Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you 4 Remove the new ink cartridge from its package 5 Insert the cartridge into its own color coded slot Press down firmly on the cartridge to ensure proper contact 6 Close the ink cartridge cover 20 3 Maintaining and troubleshooting ENWW Maintaining the printheads CAUTION Note ENWW If printed characters are incomplete or dots or lines are missing from printouts this may be caused by clogged ink nozzles and you might need to clean the printheads To find out which printheads work with your printer see Supplies When the quality of printouts deteriorates complete the following e Check the health of the printheads e Initiate the automatic printhead cleaning process e Manually clean the printhead contacts e Replace the printheads if the problems persist after cleaning HP is not responsible for damage to the printer that results from modifying the printheads To check printhead health e Configuration page 1 Press
57. er See Understanding the configuration page e Embedded Web server 1 Open the embedded Web server See To open the EWS 2 Click the Settings tab 3 To clean the printheads click Diagnostic in the left pane Then select the appropriate cleaning level from the drop down list in the Printheads section e Toolbox Windows 1 Open the Toolbox See To open the Toolbox 2 Click the Printer Services tab click Clean Printheads and follow the onscreen instructions e HP Inkjet Toolbox Mac OS 1 Open the HP Inkjet Toolbox See To open the HP Inkjet Toolbox 2 Click Clean and follow the onscreen instructions To align the printheads Whenever you replace a printhead the printer automatically aligns the printheads to ensure the best print quality However if the appearance of your printed pages indicates that the printheads are misaligned you can align them manually e Control panel Press and hold Power button press G Resume button three times and release y Power button e Embedded Web server 1 Open the embedded Web server See To open the EWS 2 Click the Settings tab 3 Click Diagnostic in the left pane 4 Inthe Printheads section select the align printheads option from the drop down list e Toolbox Windows 1 Open the Toolbox See To open the Toolbox 2 Click the Printer Services tab click Align Printheads and follow the onscreen instructions e HP Inkjet Toolbox Mac OS 1 Open the HP Inkjet Toolbox
58. ersion number 61 flyer HP Brochure and Flyer Paper 80 fonts supported 89 G garbled text 32 getting started guide 6 graphics print speed 92 troubleshooting 33 guides on printer for paper 7 H hazardous materials in product 101 height printer 89 help HP Instant Support 55 online 6 printer drivers 6 See also support troubleshooting HP auto duplex unit See auto duplex unit HP Inkjet Toolbox description 6 using 57 HP Instant Support description 58 opening 59 security and privacy 59 HP Web Jetadmin software 55 humidity specifications 92 I ICC Profiles color calibration 89 image quality troubleshooting 31 image quality resolution specifications 92 index cards See cards Information page embedded Web server 55 Information tab Toolbox 56 infrastructure mode description 74 installing software for the Mac OS 71 installing software for Windows 67 Ink Cartridge light illustration 8 ink cartridges checking ink level 20 illustration 7 light patterns on control panel 45 46 non HP 45 purchase 79 replacing 20 specifications 89 status 6 56 status information 55 status light 8 supply yields 89 warranty 87 Ink Level Information window 56 ink smears 32 inkjet paper HP Photo Quality Inkjet Paper 80 inkjet paper HP 79 inkjet printing technology 89 Inkjet Toolbox HP description 6 using 57 installing software Macintosh computers 69 software Windows computers 63 Instant Support See HP Instant Support Intel
59. ferent print settings in the printer driver make sure you select the correct media type See Changing print settings Check ink cartridges Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Colors do not line up properly Check printheads The printheads are automatically aligned when a printhead is replaced However you might notice improvement in the print quality by performing the alignment procedure yourself See Maintaining the printheads Check graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page Lines or dots are missing from text or graphics Check printheads The printheads or printhead contact pads might need cleaning See Maintaining the printheads 34 3 Maintaining and troubleshooting ENWW Resolving paper feed problems This section provides solutions to common paper feed problems For information on resolving jams see Clearing jams Tray cannot be inserted e With the tray removed from the printer turn the printer off and then on again Reinsert the tray e Make sure that the tray is aligned with the printer opening Another paper feed problem is occur
60. gain access to the network through the WAP If the WAP does not have the hardware address of a device attempting to access the network the WAP denies the device access to the network If the WAP filters MAC addresses then the printer s MAC address must be added to the WAP s list of accepted MAC addresses 1 Print a configuration page See Understanding the configuration page 2 Open the WAP s configuration utility then add the printer s hardware address to the list of accepted MAC addresses Reducing interference in a wireless network The following tips will help reduce the chances for interference in a wireless network e Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones as these objects can disrupt radio signals e Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength e Foran infrastructure network position the WAP in a central location in line of sight with the wireless devices on the network e Keep all wireless devices on the network within range of one another Uninstalling the printer software Note To uninstall the software for Windows computers If you are using Windows 2000 or Windows XP you must have administrator privileges to uninstall the printer software 1 If the computer is connected direct
61. gary 1 382 1111 Iceland 507 10 00 India 91 80 8526900 or 1 600 447 737 Support in Hindi amp English Indonesia 62 21 350 3408 Ireland 1890 946 500 Israel 9 830 4848 Italy 02 3859 1212 Jamaica 0 800 711 2884 Japan 0570 000 511 Navi Dial Japan Domestic Only 81 3 3335 9800 Jordan 971 4 366 2020 Kazakhstan j Korea Republic of 1588 3003 Kuwait 971 4 366 2020 Lebanon 971 4 366 2020 Liechtenstein 0848 802 020 Luxembourg 27 303 303 Macedonia 84 B Support and warranty ENWW ENWW Country Region Telephone number Malaysia 1800 805 405 Malta Mexico Mexico City 52 58 9922 Outside Mexico City 01 800 472 6684 Moldova Monaco 0826 104949 Morocco 22 40 47 47 Netherlands 0900 117 0000 New Zealand 64 9 356 6640 Nicaragua 174 Nigeria Norway 800 62 800 Oman 971 4 366 2020 Panama 001 800 711 2884 Peru 0 800 10111 Philippines 2 867 3551 Poland 22 5666 000 Portugal 213 164 164 Puerto Rico 1 877 232 0589 Qatar 971 4 366 2020 Romania 40 21 315 4442 Russia Moscow 095 797 3520 St Petersburg 812 346 7997 San Marino 02 3859 1212 Saudi Arabia 800 897 1444 Serbia and Montenegro 359 2 960 1963 Singapore 6272 5300 Slovakia 2 5752 5752 Slovenia i South Africa RSA Republic of 086 000 1030 Spain 902 010 33
62. ges printed Tray 1 2 Tray 2 0 Manual feed 0 Auto duplex 0 Total 2 Ink Supply Status Color lack Cyan Magenta Yellow Ink supply level 41 DES 61 U van 6 Part number HP 10 C4844A HP 11 C4836A HP 11 C4837A HP 11 C4838A Expiration date Y M D 2007 07 23 2006 09 10 2006 09 10 2006 09 10 Printhead Status Color lack Cyan Magenta Yellow Printhead health Good a 00 Part number HP 11 C4810A HP 11 C4811A HP 111C4812A HP 11 C4813A Warranted ink usage ml 530 200 200 200 Accumulated ink usage ml 23 9 6 5 Warranty status Valid Valid Valid Valid Warranty status legend 1 Non HP Refilled supply has been installed 2 Printhead has exceeded warranted ink usage 3 Printhead has exceeded warranty period Event Log D Time Event Page Count Description n 9000 0001 346 Firmware upgraded 20 2004 04 20 14 08 01 9000 0001 341 Firmware upgraded 19 2004 04 20 14 07 38 9000 0001 338 Firmware upgraded 18 2004 04 20 14 06 41 9000 0001 337 Firmware upgraded 17 2004 04 20 14 07 07 9000 0001 336 Firmware upgraded 16 2004 04 20 14 10 10 9000 0001 330 Firmware upgraded 15 9000 0001 327 Firmware upgraded 14 2004 04 28 20 32 56 9000 0001 323 Firmware upgraded 13 2004 04 28 20 28 31 9000 0001 322 Firmware upgraded 12 2004 04 28 20 24 03 9000 0001 321 Firmware upgraded Device Information Shows general printer information such as the firmware version number model name and amount of memory that is installed Ink Cartridge Information S
63. glossy Letter 8 5 by 11 inches C6817A 50 sheets matte Letter 8 5 by 11 inches C6955A 100 sheets tri fold two sided glossy Letter 8 5 by 11 inches C7020A 50 sheets two sided glossy A4 210 by 297 mm C6818A HP Premium Presentation Paper 50 sheets two sided glossy Letter 8 5 by 11 inches 50 sheets two sided glossy A4 210 by 297 mm 80 A HP supplies and accessories ENWW HP Premium Inkjet Transparency Film 20 sheets Letter 8 5 by 11 inches C3828A 50 sheets Letter 8 5 by 11 inches C3834A 20 sheets A4 210 by 297 mm C3832A 50 sheets A4 210 by 297 mm C3835A HP Premium Plus Inkjet Transparency Film 20 sheets Letter 8 5 by 11 inches C7030A 50 sheets Letter 8 5 by 11 inches C7028A HP Premium Paper 200 sheets Letter 8 5 by 11 inches 51634Y HP Premium Inkjet Paper 200 sheets coated matte A4 210 by 297 mm 51634Z 100 sheets coated heavyweight A4 210 by 297 mm C1853A Cards HP Textured Greeting Cards 20 sheets 20 envelopes felt textured Letter 8 5 by 11 inches C6828A ivory half fold 20 sheets 20 envelopes textured white Letter 8 5 by 11 inches C7019A half fold 20 sheets 20 envelopes felt textured A4 210 by 297 mm C6829A cream half fold HP Photo Greeting Cards 10 sheets 10 envelopes Letter 8 5 by 11 inches C6044A half fold 10 sheets 10 envelopes A4 210 by 297 mm C6045A half fold H
64. he software because the installation program is designed to provide you with the easiest setup experience However if you have connected the cable first see To connect the printer before the installing software To install the software before connecting the printer recommended It is recommended to install the Toolbox which provides status and maintenance information about your printer It also provides access to documentation and online help tools for solving printer problems If you do not install the Toolbox you will not see printer error messages on your computer screen and will not have access to the myPrintMileage website See Toolbox Windows for more information 1 Close any running applications 2 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically click Start and then click Run Browse to the CD ROM drive for the computer click Autorun exe and then click Open In the Run dialog box click OK On the CD menu click Install Printer Driver Follow the instructions on the screen to complete the installation When prompted connect the USB or parallel cable to the computer and the printer The Found New Hardware wizard appears on the computer screen and the printer icon is created in the Printers folder You can also share the printer with other computers using a simple form of networking known as locally shared networking See To share the printer on a local
65. he effects of these electromagnetic fields 29 Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media and make sure the tray is not overloaded See Loading media Check the media size e Content on a page might be cut off if the document size is larger than the media that you are using e Make sure the media size selected in the printer driver matches the size of media loaded in the tray See Changing print settings e If you are using a computer running Windows select Emulate LaserJet Margins in the printer driver to scale the document to fit the media size currently selected See Changing print settings Check margin settings If the text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable area of your printer See Setting minimum margins Check the page orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver See Changing print settings Check the printer location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes slightly distort printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to mini
66. he printhead contacts manually for more information Calibrate Color Allows you to calibrate color manually See Calibrating the color for more information Print a Demo page Prints a demonstration page This is used to verify that the installed is connected to the computer and that the printer and printer software are working properly Advanced Configuration Allows you to set tray lock and select a default tray if Tray 2 is installed See Configuring trays for more information 56 5 Configuring and managing the printer ENWW ENWW HP Inkjet Toolbox Mac OS The HP Inkjet Toolbox contains tools to calibrate the printer clean the printheads print a test page print a configuration page for the printer and find website support information To open the HP Inkjet Toolbox 1 2 Double click the Macintosh HD icon on the desktop Do one of the following steps e Mac OS 9 9 1 and later Select Applications Mac OS 9 select Utilities select hp and select HP Printer Selector MacOSX 10 1 5 and later Select Applications select Utilities and select HP Printer Selector To view the HP Inkjet Toolbox panels The following options are available on the HP Inkjet Toolbox WOW Prints a sample page to view the print output quality Ink Level Displays ink levels in the ink cartridges Test Prints a test page Printer Info Prints a configuration page and launches the EWS Clean Cleans the printheads Calibrate
67. hows the estimated ink levels represented in graphical form as gauges Printhead Information Shows the printhead health status and whether the printhead needs to be replaced Event Log Shows a log of recent events that have occurred print a configuration page Control panel Press the Configuration Page button once Toolbox Windows On the Printer Status tab click Ink Cartridge Information and then click Print HP Inkjet Toolbox Mac OS Click Configuration 61 Upgrading the firmware in the printer CAUTION Note HP provides firmware upgrades for products These upgrades provide additional or improved functionality When a firmware upgrade for the printer is available a notification message appears on the HP Instant Support homepage You can open the download site from the homepage You can also obtain information about available upgrades at http www hp com support businessinkjet1 200 Use the methods in the following sections to upgrade the firmware See the readme file associated with the firmware upgrade for details You do not need to keep the firmware upgrade file after you have performed the upgrade Do not cancel the firmware upgrade after you have started it Canceling the process can damage the firmware in the printer To upgrade the firmware by using the MS DOS prompt Windows only To upgrade the firmware using this procedure the printer must be connected directly to the computer using a parallel c
68. ick Launch EWS e HP Inkjet Toolbox Mac OS 1 Open the HP Inkjet Toolbox For instructions see HP Inkjet Toolbox Mac OS 2 Select the Printer Info panel and then click Launch EWS 54 5 Configuring and managing the printer ENWW Note ENWW EWS pages The EWS contains pages that you can use to view product information and change printer settings The pages also contain links to other e services Pages Contents Information Shows status information about the printer its ink supplies and usage and a log of printer events such as errors Settings Shows the settings that have been configured for the printer and gives you the ability to change these settings Networking Shows network status and the network settings that have been configured for the printer These pages only appear if the printer is connected to a network See Configure network options for more information Other Links Connects you to other resources including e services such as HP Instant Support myPrintMileage and online ordering of supplies For more information see HP Instant Support and myPrintMileage You can also add or customize up to five links to the websites of your choice These links appear on the left pane throughout the EWS pages HP Web Jetadmin software The HP Web Jetadmin software is a Web based management solution for remotely installing configuring both individually or in batch mode monitoring status including levels f
69. ing the task again Resolving printing problems This section provides solutions to common printing problems Printer shuts down unexpectedly Check power and power connections Make sure the printer is connected firmly to a functioning alternating current AC power outlet See Printer specifications for voltage requirements Check printer vents The printer vents are located on the sides of the printer If the vents are covered and the printer overheats the printer automatically turns off Make sure the vents are not covered and the printer is in a cool dry location See Printer specifications for the required operating environment for the printer All printer lights are blinking A non recoverable error has occurred Reset the printer See To reset the printer If the problem persists contact HP See Support and warranty Printer is not responding nothing prints Check printer setup See General troubleshooting tips 26 3 Maintaining and troubleshooting ENWW ENWW Check the printhead initialization When printheads are installed or replaced the printer automatically prints an alignment page to align the printheads This process takes about seven minutes Until this process is complete only the automatic alignment page can be printed Check the printer software installation If the printer is turned off when printing an alert message should appear on your computer screen otherwise the printer software might not
70. install their drivers as a convenience to them This optional step requires you to have the Starter CD in your CD drive Network connection If the printer has network capability the printer can be shared in a network environment by connecting it directly to the network This type of connection offers the ability to manage the printer using the embedded Web server from any computer on the network Installing printer software and sharing the printer Choose the installation option for the type of network you have e Client server network If your network has a computer acting as a dedicated print server install the printer software on the server To install the software on a network and then install the printer software on the client computers To install the printing software on client computers e Peer to peer network If you have a peer to peer network a network without a dedicated print server install the software on the computers that will be using the printer To install the software on a network In addition you can connect to a network printer in both types of networks using the Add Printer wizard in Windows To install the printer driver using Add Printer 65 Note To install the software on a network Use the following steps to install the printer software in the following networking scenarios e Your network has a computer acting as a dedicated print server You have a peer to peer network a network without a dedica
71. int the printer configuration page See Understanding the configuration page for instructions on how to print this page If the printer does not print get the following information ready a model number and serial number Check the back of the printer b printer model Check the operating system that you are using such as Windows 98 SE If the printer is connected to the network check the network operating system such as Windows NT Server 4 0 4 Note how the printer is connected to your system such as parallel USB or network 82 B Support and warranty ENWW ENWW 5 Obtain the printer driver and version number of the printer software such as HP Business Inkjet 1200 Series Version 2 325 0 0 To find the printer driver version number open the printer settings or properties dialog box and click the HP logo in the dialog box 6 If you have a problem printing from a particular application note the application and version number Telephone support numbers In many location HP provides toll free telephone support during the warranty period However some of the support numbers listed below may not be toll free For the most current list of telephone support numbers see http www hp com support Country Region Telephone number Albania Algeria 213 17 63 80 Anguila 1 800 8722881 Argentina 0 810 555 5520 Aruba 800 8000 Australia 03 8877 8000 Austria 08 1000 1000 Baha
72. issimilar materials have been designed to separate easily e Fasteners and other connections are easy to locate gain access to and remove by using common tools e High priority parts have been designed so that you can reach them quickly for efficient disassembly and repair Product packaging The packaging materials for this product have been selected to provide maximum protection for the least cost possible while attempting to minimize environmental impact and facilitate recycling The rugged design of the product assists in minimizing both packaging materials and damage rates HP printing supplies In many countries regions the printing supplies for this product for example printheads can be returned to HP through the HP Printing Supplies Returns and Recycling Program An easy to use and free take back program is available in more than 48 countries regions Material safety data sheets Material safety data sheets MSDSs can be obtained from the following HP website http Awww hp com go msds End of life returns At the end of the product life you can return the product to HP ENWW 101 Index ENWW Numerics 250 sheet tray See tray 2 A accessories ordering part numbers 79 warranty 87 accounting options for jobs See job accounting acoustic emissions 92 ad hoc mode description 74 installing software for the Mac OS 71 installing software for Windows 67 administrator functions and tools 48 54 aligning printhe
73. isteriale anche per luso del prodotto Verifici per favore con il proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione Frequenze Notice to users in France For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This equipment may be used indoor for the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2454 2483 5 MHz frequency band channels 10 13 may be used For the latest requirements see http www art telecom fr Pour une utilisation en rseau sans fil 2 4 GHz de ce produit certaines restrictions s appliquent cet appareil peut tre utilis l intrieur des btiments sur toute la bande de frquences 2400 2483 5 MHz canaux 1 13 Pour une utilisation l extrieur des btiments seule la partie 2454 2483 5 MHz canaux 10 13 peut tre utilise Pour connatre les dernires rglementations en vigueur consultez le site Web http www art telecom fr 96 D Regulatory information ENWW Note ENWW Notice to users in the European Union Radio products with the CE 0984 or CE alert marking comply with the R amp TTE Directive 1999 5 EC issued by the Commission of the European Community Low power radio LAN product operating in 2 4 GHz band for Home and Office environments In some countries regions using the product may be subject to specific restrictions as listed for specific countries regions below This product may be used in the following EU and EF
74. k browse to the printer and drag it to your Printers folder e Add the printer and install the software from the INF file on your network On the Starter CD the INF files are stored in folders that use the following format lt CD drive gt Setup Drivers lt operating system gt lt language gt For example if your CD drive letter is D then D Setup Drivers Win2k_XP English would contain the English INF file for Windows 2000 and Windows XP To install the printer driver using Add Printer 1 From the Windows desktop click Start point to Settings and then click Printers Or click Start click Control Panel and then click Printers and Faxes Double click Add Printer and then click Next Select Network Printer or Network Printer Server Click Next Do one of the following a BB N Type in the network path or queue name of the shared printer and click Next Click Have Disk when prompted to select the printer model e Click Next and then locate the printer in the Shared printers list 6 Click Next and then follow the instructions on the screen to complete the installation 66 5 Configuring and managing the printer ENWW Note ENWW Wireless connection If your printer supports wireless communication you can connect the printer to a computer or a network without cables To use wireless communication make sure that the printer is not connected to the network using a network cable For more information about
75. lems connecting to a network Configuration Page button is green Power light is on The printer is connected to a wired network It is turned on and idle e No action is required Configuration Page button is blue Power light is on The printer is connected to a wireless network It is turned on and idle e No action is required The Power light blinks ENWW The printer is turning on or off or processing a print job or a print job has been cancelled e No action is required The printer is pausing for the ink to dry e Wait for the ink to dry 43 Light pattern Light description Explanation and recommended action The Power light is on and the Resume light blinks The printer is in manual duplex mode It is waiting for the ink to dry so the pages can be flipped over and reloaded e Reload the stack into the printer and press the Resume button The printer has printed a banner and the banner needs to be removed from the printer e Press the Resume button to remove the banner from the printer The printer carriage has stalled e Open the top cover and remove any obstructions such as jammed media e Press the Resume button to continue printing e Ifthe error persists turn the printer off and then on again The Power light is on and the Resume light and the Paper Jam light blink Print media is jammed in the printer e Press the Resume but
76. lifont rasterizer 89 ENWW ENWW IP address finding for printer 54 Iron on T shirt Transfers HP Iron on T shirt Transfers 81 ISPE See HP Instant Support J jams clearing 39 preventing 41 Japanese VCCI statement 94 job accounting monitoring 51 jobs cancelling 8 monitoring 51 resuming 8 K Korean EMI statement 94 L languages font support 89 supported for printer 89 laser quality speed 92 latch for printheads 7 LED classification statement 95 LEDs See lights on control panel lights on control panel description of patterns 42 illustration and description 8 limited warranty statement 87 links customizing in embedded Web server 55 loading custom size media 10 media 13 local printing 63 69 locking trays 14 M Mac OS configuring sharing 70 installing software 69 Macintosh installing software 69 installing wireless communication software 71 main paper tray See tray 1 manuals 6 margins minimum 12 Material Safety Data Sheets MSDSs 101 media 12 cards 11 clearing jams 39 custom size 11 envelopes 11 HP Banner Paper 81 HP Brochure and Flyer Paper 80 HP ColorFast Photo Paper 80 HP Everyday Photo Paper 80 HP Iron on T shirt Transfers 81 HP Matte Greeting Cards 81 HP Photo Greeting Cards 81 HP Photo Paper 80 HP Photo Quality Inkjet Paper 80 HP Premium Inkjet Paper 81 HP Premium InkJet Transparency Film 81 HP Premium Paper 81 HP Premium Photo Paper 80 HP Premium Plus InkJet Transparency Film 81 HP
77. light blinking 44 illustration 8 output tray illustration 7 overhead transparencies See transparencies overheating of printer 26 ozone depleting chemicals in product 100 P pages per minute print speed 92 pages per month duty cycles 89 paper clearing jams 39 HP Premium Inkjet Paper 81 HP Premium Paper 81 HP Premium Presentation Paper 80 loading 13 locking trays 14 minimum margins 12 monitoring 51 purchase 79 special 18 specifications 9 paper guides on printer 7 paper output tray See output tray paper stack indicator 7 paper trays See tray 1 tray 2 tray output trays trays input parallel port connecting to 63 69 specifications 89 troubleshooting 29 parts control panel 8 printer 7 PCL 3 support 89 personalities languages included with printer 89 phone support See support photo HP Photo Greeting Cards 81 photo media sizes supported trays supporting 11 photo paper HP ColorFast Photo Paper 80 HP Everyday Photo Paper 80 HP Photo Paper 80 HP Photo Quality Inkjet Paper 80 HP Premium Photo Paper 80 HP Premium Plus Photo Paper 80 sizes supported trays supporting 11 photo quality paper HP Photo Quality Inkjet Paper 80 PhotoREt Ill 92 physical dimensions printer 89 platforms supported 90 system requirements 90 ports included 89 location 8 settings 28 troubleshooting 29 power input connection 8 light and button 8 light patterns on control panel 43 46 specifications 92 troubleshooting 26 power cord s
78. ly shared network 63 To connect the printer before the installing software If you connected the printer to the computer before installing the printer software the Found New Hardware wizard appeared on the computer screen Note If you have turned on the printer do not turn off the printer or unplug the cable from the printer while the installation program is running If you do so the installation program will not finish 1 Inthe Found New Hardware dialog box that provides the option for selecting a method to locate the driver select the advanced option and click Next Note Do not allow the Found New Hardware wizard to perform an automatic search for the driver 2 Select the check box for specifying the driver location and ensure that the other check boxes are clear 3 Insert the Starter CD into the CD ROM drive If the CD menu appears close the CD menu Browse to locate the root directory on the Starter CD for example D and then click OK Click Next and then follow the instructions on the screen Click Finish to close the Found New Hardware wizard The wizard automatically starts the installation program this might take a short while For Windows 98 and Windows Me you must complete the installation program at this point if you wish to install a non English driver 7 Complete the installation process Note The setup program provides options to install non driver components such as the Toolbox which you are recommended t
79. ly to the computer using a USB or parallel cable disconnect the printer Close any running applications From the Start menu open the Control Panel Double click Add Remove Programs Select the printing software that you wish to remove Click the button for adding or removing software N Oo oO FF WO N Follow the instructions on the screen to complete the removal of the printer software If the uninstallation process fails restart the computer and complete the steps above to uninstall the software If the software was not successfully installed or the uninstaller could not be found complete the following steps to run the scrubber utility The scrubber utility is not available for computers running Windows NT 4 0 76 5 Configuring and managing the printer ENWW Note ENWW 8 Disconnect the printer from the computer 9 Onthe computer restart Windows 10 Insert the Starter CD in the CD drive If the CD menu appears exit the CD menu 11 Locate the scrubber utility on the Starter CD and run the utility For Windows 98 and Windows Me use the scrub9x exe file located in the Utils Scrubber Win9x_Me folder For Windows 2000 and Windows XP use the scrub2k exe file located in the Utils Scrubber Win2k_XP folder To uninstall the software for Macintosh computers 1 If the computer is connected directly to the computer using a USB cable disconnect the printer 2 Restart the computer If you do not restart the compu
80. management 54 resume button 8 Resume light blinking 44 45 46 resume light illustration 8 returns end of life 101 S scrubber utility 76 security managing 52 while using HP Instant Support 59 wireless communication 75 Settings page embedded Web server 55 sharing the printer Mac OS 70 Windows 63 size printer 89 slots for connectivity specifications 89 software installing for Macintosh 69 installing for the Mac OS 69 installing for Windows 63 Toolbox 56 uninstalling 76 warranty 87 sound pressure and level 92 special media printing on 18 specifications 12 compatible network protocols 91 media 9 printer 89 system requirements 90 speed specifications 92 start guide 6 Starter CD 6 status monitoring 51 supplies 8 56 storage temperature specifications 92 supplies monitoring 51 ordering 55 ordering part numbers 79 supply yields for ink cartridges and printheads 89 support contact information warranty 82 telephone 82 websites 7 57 support See customer support sustainability program 100 symbol set support 89 system requirements 90 T technical support See support telephone support See support temperature specifications 92 test page printing 57 text troubleshooting 33 thermal inkjet printing technology 89 thick paper See heavy media Toolbox description 55 Information tab 56 opening 55 Printer Services tab 56 Printer Status tab 56 top cover 7 tracking jobs 51 media and supplies 51 transparencies
81. mas 1 800 711 2884 Bahrain 800 171 Barbados 001 800 8722881 Belgium 078 600 600 Belize 811 Bermuda 1 800 711 2884 Bolivia 0 800 1110 Bosnia Hercogovina Brazil Outside Sao Paolo 0800 157751 Greater Sao Paolo 11 4689 2012 Brit Virgin Islands 001 800 8722881 Bulgaria Canada 905 206 4663 877 621 4722 Cayman Islands 1 800 711 2884 Chile 800 3600999 China 021 38814518 Colombia 01 8000 114726 Costa Rica 0 800 011 0524 Croatia Cyprus 800 9 2649 Czech Republic 2 61 307 310 Denmark 70 11 77 00 83 Country Region Telephone number Dominican Republic 1 800 711 2884 Ecuador Andinatel 999119 Pacifictel 1 800 225528 Egypt 202 532 5222 El Salvador 800 1 785 Finland 0203 53232 France 0826 10 4949 Germany 01805 258 143 HP bietet w hrend der Gew hrleistungsfrist vielerorts geb hrenfreien telefonischen Support an Die nachfolgend aufgelisteten Rufnummern sind jedoch unter Umst nden nicht geb hrenfrei Zur weiteren Kl rung oder um zus tzliche Information zu erhalten k nnen Sie Kontakt mit der Online Kundenbetreuung von HP http www hp com cpso support guide psd cscemea html aufnehmen Gibraltar 0870 842 2339 Greece 801 11 22 55 47 Guatemala 1 800 999 5105 Guyana 165 Haiti 183 Honduras 800 0 123 Hong Kong 85 2 2802 4098 Hun
82. mize the effects of these electromagnetic fields If the above solutions do not work the problem may be caused by the inability of the application to interpret print settings properly See the release notes for known software conflicts or refer to the application s documentation or contact the software manufacturer for specific help 30 3 Maintaining and troubleshooting ENWW Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any clogged or worn printheads or low ink cartridges see Maintaining the printheads and try to print again Check the paper quality The paper might be too moist or too rough Make sure the media used meets HP specifications see Selecting print media and try to print again Check the type of media loaded in the printer e Make sure the tray supports the type of media you have loaded See Understanding specifications for supported media e Make sure you have selected the tray in the printer driver that contains the media you want to use See Changing print settings Check rollers in the printer The rollers in the printer might be dirty causing lines or smudges to appear on your printout Turn off the printer disconnect the power cord clean the rollers in the printer with isopropyl alcohol on a lint free cloth and try to print again Check the printer location and length of USB cable High electromagnetic fields such as those generated by USB cables ca
83. mode time v e Change tray and v v v media handling settings e Setup alerts and v v v notifications e Upgrade firmware on the v printer e Reset the HP Jetdirect v print server Configure network options e Configure I O timeout v e Configure network v v v parameters Windows users can use the control panel EWS Toolbox HP Web Jetadmin and myPrintMileage Mac OS users can use the control panel EWS and the HP Inkjet Toolbox ENWW 49 Use these tools If you want to Control P mpedded ETS PEANAS R le Web server Windows Jetadmin myPrintMileage P p EWS software Monitor the printer e Operation and status v v v v e Media and supplies v v e Jobs and printer usage v v v Administer the printer e Printer security v v v e Configure job accounting v v options e Set language e Set PowerSave mode time v e Change tray and v v v media handling settings e Setup alerts and v v v notifications e Upgrade firmware on the v printer e Reset the HP Jetdirect v print server Configure network options e Configure I O timeout e Configure network v v v parameters 50 5 Configuring and managing the printer ENWW Note ENWW Monitor the printer This section provides instructions for monitoring the printer For information about opening and using specific management tools see Overview of printer management tools Use this tool to obtain the following
84. more of the printheads Printhead light and one or needs attention more of the color indicator e Reinstall the printheads and try lights blink to print e Try cleaning the printhead contacts See Maintaining the printheads elf the error persists replace the printhead or printheads indicated The Power light the One or more of the printheads is missing Printhead light and one or e Make sure that the protective tape on more of the color indicator the printhead has been removed lights are on e Reinstall the printheads and try to print The Power light blinks All One or more printer errors have occurred control panel lights are on Cancel all print jobs from the printer spooler e Turn the printer off and wait for about 20 seconds before turning on the printer again Try printing again e Ifthe problem persists reset the printer See Troubleshooting tips and resources e If these measures do not work see Support and warranty Network connector lights Understanding network connector parts 1 Activity light DB 2 Network connector y 3 Link light 46 4 Printer lights reference ENWW Note Interpreting network connector lights The printer s wireless communication is turned off when the printer is connected using a network cable Light pattern Light description Explanation and recommended action Link light is on Activity light is off The printer is connected to the netwo
85. n product identifier in the regulatory documentation and tests reports this number should not be confused with the marketing name or the product numbers 2 The product was tested in a typical configuration with Hewlett Packard personal computer systems 3 Excepting clause 9 5 which was not applied Singapore 25 May 2004 Chan Kum Yew Director Quality Local Contact for regulatory topics only European Contact Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany USA Contact Hewlett Packard Company HPCC 20555 S H 249 Houston Texas 77070 Australia Contact Hewlett Packard Australia Ltd Product Regulations Manager 31 41 Joseph Street Blackburn Victoria 3130 Australia 99 Environmental sustainability program Hewlett Packard is committed to providing quality products in an environmentally sound manner HP continuously improves the design processes of its products to minimize the negative impact on the office environment and on the communities where products are manufactured shipped and used HP has also developed processes to minimize the negative impact of the disposal of the product at the end of its printing life For more information about the HP environmental sustainability program see http www hp com hpinfo globalcitizenship environment index html Reduction and elimination Paper use The two sided duplex printing and N up printing features of this product which you can us
86. n sometimes slightly distort printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields ENWW 31 Meaningless characters print If an interruption occurs to a job that is printing the printer might not recognize the rest of the job Cancel the print job and wait for the printer to return to the ready state If the printer does not return to the ready state cancel all jobs and wait again When the printer is ready resend the job If prompted by the computer to retry the job click Cancel Check cable connections If the printer and computer are connected with a USB or parallel cable the problem may be due to a poor cable connection Make sure the cable connections at both ends are secure If the problem persists turn off the printer disconnect the cable from the printer turn on the printer without connecting the cable and delete any remaining jobs from the print spooler When the Power light is on and not flashing reconnect the cable Check the document file The document file may be damaged If you can print other documents from the same application try printing a backup copy of your document if available Check the symbol set If you are using MS DOS use the HP DJCP to set the appropriate symbol set for the language of your document See HP Deskjet Control
87. nk 100 paper 100 power 92 100 control panel illustration 7 parts 8 covers printer supplies 7 top 7 customer support HP Instant Support 55 customer support See support custom size trays supporting 11 custom size media 10 cut off pages troubleshooting 29 D Declaration of Conformity DOC U S 98 demo page printing 56 deskjet control panel DJCP 60 dimensions printer 89 Index 102 103 Index DIMMs dual inline memory modules specifications 89 direct connection 63 69 description 63 69 direct printing 63 display See control panel DJCP Deskjet Control Panel 60 DOC Declaration of Conformity U S 98 documentation 6 Door Open light illustration 8 dots per inch dpi resolution specifications 92 double sided printing See auto duplex unit duplexing downloading firmware upgrades 62 drivers See printer drivers duplexer See auto duplex unit duplexing descriptions and guidelines 16 duty cycles 89 E electrical specifications 92 embedded Web server description 54 opening 54 system requirements 91 EMI statement Korea 94 end of life returns 101 energy consumption 92 Energy Star 100 envelopes sizes supported 11 trays supporting 11 environmental specifications 92 sustainability program 100 error messages settings in Toolbox 56 events monitoring 51 EWS embedded Web server See embedded Web server F FCC statement 93 film transparencies See transparencies firmware upgrading 62 v
88. nternet connection for some features You can open and use the embedded Web server without being connected to the Internet However some features will not be available Must be on the same side of a firewall as the printer 91 Functional specifications Speed U S Letter and A4 FAST mode e Black text 28 pages per minute ppm e Mixed text with color graphics 24 ppm FAST NORMAL mode e Black text 15 ppm e Mixed text with color graphics 13 ppm NORMAL mode e Black text 9 ppm e Mixed text with color graphics 8 ppm BEST mode e Black text 8 ppm e Mixed text with color graphics 4 ppm Laser quality speed e Black text 6 8 ppm e Mixed text with color graphics 6 ppm The laser quality speed comparison has the page per minute speeds of the HP Business Inkjet 1200 series printer against the benchmark of the HP Color LaserJet 4600 at comparable print quality This comparison is based solely on HP s internal testing Resolution Black e Up to 1 200 by 600 dpi with pigmented black ink Color e HP enhanced Color Layering Technology with PhotoREt III for photo quality up to 4 800 by 1 200 optimized dpi on HP premium photo papers 1 200 by 1 200 input dpi Environmental specifications Operating Operating 5 to 40 C 41 to 100 F environment temperature Recommended 15 to 35 C 59 to 95 F operating conditions Recommended 15 to 80 percent noncondensing relative humidity Sto
89. o install For instructions about installing these components follow the steps outlined in To install the software before connecting the printer recommended You can also share the printer with other computers using a simple form of networking known as locally shared networking See To share the printer on a locally shared network 64 5 Configuring and managing the printer ENWW Note ENWW To share the printer on a locally shared network In a locally shared network the printer is connected directly to the USB or parallel connector of a selected computer known as the server and is shared by other computers clients When sharing a directly connected printer use the computer with the newest operating system as the server For example if you have a computer running Windows 2000 and another computer running an older version of Windows use the computer running Windows 2000 as the server Use this configuration only in small groups or when usage is low The computer that is connected to the printer is slowed down when many users print to the printer 1 From the Windows desktop click Start point to Settings and then click Printers or Printers and Faxes Right click the printer icon click Properties and then click the Sharing tab Click the option to share the printer and give the printer a share name If you are sharing the printer with client computers that use other versions of Windows you can click Additional Drivers to
90. oftware on other computers that will use the printer Advanced setup For instructions on configuring the printer to operate on ad hoc networks other than the hpsetup factory default visit HP s Web site at http www hp com support businessinkjet1200 Configuring the printer Mac OS You can use the printer with a single Macintosh computer using a USB cable or you can share the printer among other users on a network To install the software for network or direct connection 1 Connect the printer to the computer with the USB cable or to the network with a network cable 2 Insert the Starter CD into the CD ROM drive The CD menu starts automatically If the CD menu does not start automatically double click the CD icon on the desktop and then double click the Setup icon Click Install Driver and follow the instructions on the screen for your connection type Complete the installation Mac OS 9 9 1 or later a When prompted restart the computer b Select Chooser from the Apple menu c Select hp inkjet 6 x in the upper left window of the Chooser window where x represents the version of the current printer driver d Select the printer in the right window of the Chooser screen e Close the Chooser f To share the printer see To share the printer on a locally shared network Mac OS X 10 1 5 or later a Open the Print Center which is located in the Applications Utilities folder b Click Add Printer c For a direct conn
91. on mode infrastructure or ad hoc from the configuration utility for the network s wireless access point WAP or the computer s network card See Configuring basic wireless communication settings e Find out the type of security your network uses such as WPA or WEP and then configure these settings in the EWS See Configuring wireless security settings After you complete these tasks install the printer software for your communication mode infrastructure or ad hoc Note Make sure that the printer is not connected to the network using a network cable Mac OS 9 9 1 and later To set wireless network settings in an infrastructure network 1 Setup the printer hardware see the setup poster and the getting started guide 2 Open the Airport Admin Utility and then do the following a Click Base Station and then select Equivelant Network Password b Write down the network name SSID and the WEP key c Close the Airport Admin Utility 3 Press the printers Configuration Page button to print the configuration pages ENWW 71 9 10 11 12 Click the Apple menu point to Control Panels click TCP IP and then do the following a Click File and then click Configurations to open the Configuration dialog box b Click Duplicate enter HP Business Inkjet 1200 and then click OK c Click Make Active to close the Configuration dialog box d From the Connect via menu select AirPort e From the Configure menu select Manually f En
92. or supplies conducting remote diagnostics and troubleshooting a wide variety of HP and non HP network peripherals After the HP Web Jetadmin software has been installed you can gain access to it from anywhere within your intranet by using a standard Web browser For more information about the HP Web Jetadmin software and to download the software go to http www hp com go webjetadmin Toolbox Windows The Toolbox provides status and maintenance information about the printer It also provides links to this guide for help in performing basic printing tasks and solving problems If the Toolbox was not installed with the other printer software components you can install it using the installation program on the Starter CD To monitor a printer on a shared port for example portname printername from a client machine the Toolbox must be running on the server machine as well as on the client machine To open the Toolbox 1 From the Start menu at your computer point to Programs 2 Point to the printer name and then click the Toolbox icon 55 Toolbox tabs The Toolbox contains tabs that you can use to view product information and change configuration settings Tabs Contents Printer Status e Selected printer Displays a list of installed printers that are supported by the Toolbox Ink Level Information Shows estimated ink levels for each cartridge Order Supplies Provides access to an a website where you can o
93. or information See HP Web Jetadmin software myPrintMileage To learn about using myPrintMileage to obtain printer information go to the myPrintMileage website and follow the onscreen instructions See myPrintMileage 51 Administer the printer This section contains information about administering the printer and modify printer settings Note For information about opening and using specific management tools see Overview of printer management tools Use this tool to do the following Embedded Web server e Modify the administrator password Click the Settings tab and click Security in the left pane Change job accounting settings Click the Settings tab click Job Accounting in the left pane and then click the Options tab Change tray and media handling settings Click the Settings tab and then click Paper Handling in the left pane Perform printer maintenance tasks Click the Settings tab and then click Diagnostic in the left pane Toolbox Windows Configure job accounting options Click the Information tab click Job Accounting and then click the Track tab Note Job accounting features are only available in the Toolbox if the printer is connected to a network Perform printer maintenance tasks Click the Printer Services tab HP Inkjet Toolbox Mac OS Perform printer maintenance tasks Select the panel for the task you want to perform HP Web Jetadmin software To learn
94. ort on the host Macintosh computer e Both the host Macintosh computer and the client Macintosh computers that are using the shared printer must have printer sharing software installed and the printer driver or PPD for the printer that is installed You can run the Installer program to install the printer sharing software and associated Help files e The client Macintosh computers should have the appropriate HP printer drivers installed e The client Macintosh computers must be PowerMac computers For more information about USB printer sharing see the support information that is available on the Apple website http www apple com or the Mac Help on the computer To share among computers with the same operating system Use the following steps to share the printer among Macintosh computers with the same operating system 1 Turn on printer sharing on the computer that is connected to the printer the host Mac OS X 10 2 x and later Open System Preferences click Sharing click Services and then select the Printer Sharing check box e Mac OS 9 9 1 and later Open Control Panels and then click USB Printer Sharing 2 To print from the other Macintosh computers the clients on the network preselect the printer in USB Printer Sharing Mac OS 9 version 9 1 and later or Sharing Mac OS X version 10 2 x and later Then choose the neighborhood where the printer is shared and select the printer 3 To print from the other Macintosh comp
95. photographs Note that in this mode printing takes longer and more memory is required from your computer Remove each sheet as it prints and set it aside to dry Allowing wet media to stack up may cause smearing Transparencies e Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the printer e Use the Best mode to print transparencies This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray Allowing wet media to stack up may cause smearing Custom size media e Use only custom size media supported by the printer e f your application supports custom size media set the media size in the application before printing the document If not set the size in the printer driver You might need to reformat existing documents to print them correctly on custom size media Understanding specifications for supported media This section provides information regarding the sizes types and weights of media that the printer supports It also provides information on the tray capacity Note Tray 2 comes with the HP Business Inkjet 1200dtn and HP Business Inkjet 1200dtwn printers Understanding supported sizes Media size Tray 1 Tray 2 Auto duplex unit Standard paper sizes U S Letter v v Vv 216 by 279 mm 8 5 by 11 inches U S Legal v v 216 by 356 mm 8 5 by 14 inches A4 Vv v
96. printer s EWS then disconnect the network cable from the printer Clearing jams ENWW If print media is jammed in the printer follow these instructions to clear the jam To clear a jam 1 2 Remove all media from the output tray Check the rear access panel or the auto duplex unit a Push the button on either side of the rear access panel or the auto duplex unit and remove the unit b Locate any jammed media inside the printer grasp it with both hands and pull it towards you c Ifthe jam is not there push the latch on the top of the auto duplex unit and lower its cover If the jam is inside carefully remove it Close the cover 39 d Reinsert the rear access panel or the auto duplex unit into the printer 3 If you cannot locate the jam lift the output tray and check for a jam in tray 1 If media is jammed in the tray do the following a Pull out tray 1 b Pull the paper towards you c Reinsert the tray and lower the output tray 4 Ifyou have not found the jam and have tray 2 installed pull out the tray and remove the jammed media if possible If not do the following a Ensure the printer is turned off and disconnect the power cord b Lift the printer off tray 2 c Remove the jammed media from the bottom of the printer or from tray 2 d Reposition the printer on top of tray 2 5 Open the top cover If there is paper remaining inside the printer ensure the carriage has moved to the right of th
97. product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country region where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service are available from any authorized HP service facility in countries regions where the product is distributed by HP or by an authorized importer 87 Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local law 1 This Warranty Statement gives the customer specific legal rights The cus
98. r communicates with other devices on the network whether the devices are wired or wireless through a WAP WAPs commonly act as routers or gateways on small networks e Ad hoc advanced users only When the printer is set to the ad hoc communication mode the printer communicates directly with other wireless devices without the use of a WAP For instructions on installing the printer on an existing ad hoc network visit HP s Web site at http www hp com support 74 5 Configuring and managing the printer ENWW ENWW Configuring wireless security settings The printer must share the same network security settings as the other devices on your network If the printer does not have the correct security settings other devices on the network will not be able to use the printer To find the security settings for your wireless network consult the configuration utility for your computer s wireless network card or the network s Wireless Access Point WAP Types of wireless security You can configure the printer to use the following security options e Open System no security The network does not require security for authorization or encryption This is the printer s factory default setting e Wired Equivalent Privacy WEP WEP provides security by encrypting data sent over radio waves from one wireless device to another wireless device Devices on a WEP enabled network use WEP keys to encode data If your network uses WEP yo
99. r embedded See embedded Web server websites Apple 70 Energy Star 100 printer information 6 product support 7 support 7 57 weight printer 89 WEP Wired Equivelant Privacy 75 width printer 89 Wi Fi Protected Access WPA 75 Windows configuring sharing 65 installing software 63 installing wireless communication software 67 onscreen Help 6 Toolbox 55 Wired Equivelant Privacy WEP 75 wireless communication installing software for Macintosh 71 installing software for Windows 67 reducing interference 76 regulatory notices 95 security 75 wireless networks configuring options 74 regulatory notices 95 security 75 wireless printing 67 WPA Wi Fi Protected Access 75 ENWW 108 ENWW O invent copyright 2004 Hewlett Packard Development Company L P http www hp com support businessinkjet1200
100. r and the printer are secure The network is operational and the network hub is turned on All applications including virus protection programs and personal firewalls are closed or disabled Make sure the printer is installed on the same subnet as the computers that will be using the printer If the installation program cannot discover the printer print the configuration page and enter the IP address manually in the installation program See Understanding the configuration page Ping the printer using the IP address from an MS DOS prompt For example if the IP address is 123 123 123 123 type the following at the MS DOS prompt C Ping 123 123 123 123 If the a reply appears the IP address is correct If you are using a computer running Windows make sure that the network ports created in the printer driver match the printer IP address 1 Print a configuration page For instructions see Understanding the configuration page 2 From the Windows desktop click Start point to Settings and then click Printers or Printers and Faxes 3 Right click the printer icon click Properties and then click the Ports tab 4 Select the TCP IP port for the printer and then click Configure Port 5 Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the configuration page If the IP addresses are different change the IP address in the dialog box to match the address on the configuration page 6 Cli
101. r document 18 2 Using the printer ENWW ENWW To print on special media Mac OS 1 2 3 4 oO N OO 0 Load the appropriate media See Loading media On the File menu click Page Setup Select the media size To set a custom media size complete the following steps a For Mac OS 9 click Edit Custom Paper Sizes in the Paper Size pull down menu For Mac OS X click Custom Paper Size in the Settings pull down menu b Click New and then type a name for the size in the Paper Size Name box c Inthe Width and Height boxes type the dimensions For Mac OS X you can also set the margins d Click Done or OK e For Mac OS 9 click Done again On the File menu click Print For Mac OS 9 select the media source in the General panel Open the Paper Type Quality panel For Mac OS 9 select the media source and media group and type For Mac OS X click the Paper tab and select the media type Change any other desired settings and click Print 19 3 Maintaining and troubleshooting Replacing the ink cartridges You can check the ink levels from the Toolbox Windows the HP Inkjet Toolbox Mac OS or the embedded Web server For information about using these tools see Overview of printer management tools After removing a cartridge from its package install it right away Do not remove a cartridge from the printer for long periods of time CAUTION HP recognizes customer s choice but cannot guarantee the quality or r
102. r initializes the printheads and prints an alignment page If the printer does not print an alignment page replace the printhead you have cleaned 24 3 Maintaining and troubleshooting ENWW Calibrating the color Whenever you replace a printhead the printer automatically calibrates the colors to ensure the best print quality If you are not satisfied with the appearance of the colors you can calibrate colors manually e Toolbox Windows Click the Printer Services tab Then click Calibrate Color and follow the onscreen instructions e HP Inkjet Toolbox Mac OS Click Calibrate Color and follow the onscreen instructions Troubleshooting tips and resources Use the following tips and resources to resolve printing problems e For paper jam see Clearing jams e For paper feed problems such as the paper skew and paper pick see Resolving paper feed problems Some printer problems can be resolved by resetting the printer To reset the printer 1 While pressing the Configuration Page button press j Resume button three times Wait about 20 seconds and then press amp Power button to turn off the printer Disconnect the power cord from the printer Wait about 20 seconds and then reconnect the power cord a A N Press Power button to turn on the printer General troubleshooting tips ENWW Ensure the following e Power light is on and not blinking When the printer is first turned on it takes appro
103. rage environment Storage 40 to 70 C 40 to 158 F temperature Storage relative Up to 90 percent noncondensing at a temperature of 65 C humidity 150 F Electrical specifications Power supply Universal power adapter Power requirements e Input voltage 110 to 240 VAC 10 percent 50 to 60 Hz e Output supply 31 32 Vdc 2200mA Maximum allowable e 70 to 75 Watts power consumption Acoustic emission specifications print in Draft mode noise levels per ISO 7779 Sound pressure bystander position LpAm 54 dB A Sound power LwAm 61 dB A 92 C Printer specifications ENWW D Regulatory information FCC statement CAUTION ENWW The United States Federal Communications Commission in 47 cfr 15 105 has specified that the following notices be brought to the attention of users of this product This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Shielded cables Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to ope
104. rate this equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Exposure to radio frequency radiation The radiated output power of this device is far below the FCC radio frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize th
105. rder printing supplies for the printer online Ink Cartridge Information Shows order numbers and expiration dates for the installed ink cartridges Preferences Gives you the ability to set advanced Toolbox settings such as selecting which printer error messages appear specifying whether you want to be notified by an audio alert when an error occurs as well as the types of error messages that you want to see Also you can turn on myPrintMileage AutoSend a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies See myPrintMileage for more information Information Printer Information Provides links to myPrintMileage and shows the printer hardware and printhead health information You can also use the tab to obtain information about accumulated ink and media use statistics up to the last 20 jobs and job tracking See myPrintMileage for more information Help Information Provides links to HP Instant Support and HP Customer Support as well as to the this guide for help in performing tasks and troubleshooting It also provides instructions that guide you through registering the printer onscreen See HP Instant Support for more information Printer e Services Align Printheads Guides you through aligning the printheads See To align the printheads for more information Clean Printheads Guides you through cleaning the printheads See To clean t
106. ring Media is not supported for the printer or tray Use only media that is supported for the printer and the tray being used See Understanding specifications for supported media Media is not picked up from tray 1 or tray 2 e Make sure the media guides are set to the correct markings in the trays for the media size you are loading Also make sure the guides are snug but not tight against the stack e Make sure media in the tray is not curled Uncurl paper by bending it in the opposite direction of the curl e Make sure the tray is inserted properly Media is not coming out correctly e Make sure the output tray extension is extended otherwise printed pages may fall off the printer e Remove excess media from the output tray There is a limit to the number of sheets the tray can e If the auto duplex unit is not installed properly during a duplex job media may exit through the rear of the printer Reinstall the auto duplex unit or close its cover ENWW 35 Pages are skewing Make sure that media loaded in tray 1 or tray 2 is aligned to the right and front guides Multiple pages are being picked up e Make sure the media guides are set to the correct markings in the trays for the media size you are loading Also make sure the guides are snug but not tight against the stack e Make sure that the tray is not overloaded with paper e When you load paper avoid fanning the stack Fanning paper can cause static electricit
107. rinter driver Windows HP Inkjet Toolbox The HP Inkjet Toolbox contains tools to Available at the computer Mac OS calibrate the printer clean the printheads print a test page and find website support information See HP Inkjet Toolbox Mac OS for more information HP Instant Helps you quickly identify diagnose and Available through any standard Support resolve printing problems Web browser or through the See HP Instant Support for more information Toolbox Windows Control panel Provides status error and warning information about printer operation See Printer lights reference Logs and reports 1 Getting started Provides information about events that have occurred See Monitor the printer ENWW Resource Description Location Configuration page Provides information about the printer hardware such as the firmware version and model number printer settings and accessories that are installed such as memory and trays If the printer is connected to a network an additional network configuration page is available See Understanding the configuration page System tests and printouts such the demo page printout and paper path test Provides information to help diagnose problems in the print mechanism and paper path e Demo page printout Paper path test See Administer the printer HP websites Provides the latest printer software product and http
108. rk but is not receiving or transmitting data over the network The printer is turned on and idle e No action is required Link light is on Activity light blinks The printer is receiving or transmitting data over the network e No action is required ENWW Link light is off Activity light is off The printer is turned off or is not connected to the network e Turn on the printer If the printer is already turned on and a network cable is connected see Problems connecting to a network 47 D Configuring and managing the printer Managing the printer Overview of printer management tasks The following table lists the printer tools that can be used to manage the printer as well as the tools that can be used to perform them Note The table lists the most common tools that are used for administrator functions Specific procedures might include other methods For more information about the administrator tools listed in the table see Overview of printer management tools 48 5 Configuring and managing the printer ENWW Use these tools anel parts Web server Windows Jetadmin myPrintMileage Toolbox p EWS software Mac OS Monitor the printer e Operation and status e Media and supplies v v v v v v e Jobs and printer usage Administer the printer e Printer security v v v e Configure job accounting v v options e Set language v e Set PowerSave
109. rtridges make sure they snap firmly into place See Replacing the ink cartridges Check the media type Some media types are not suitable for use with the printer See Selecting print media Output is faded or dull colored Check the print mode The FastNormal and Draft modes in the printer driver allow you to print at a faster rate they are good for printing drafts To get better result select Normal or Best See Changing print settings Check the paper type setting When printing on transparencies or other special media select the corresponding media type in the printer driver See Printing on special and custom sized media Check the ink cartridges If lines in the text or image are broken or do not print properly one or more of the ink cartridges may have run out of ink or are defective Replace these cartridges with new ones Colors are printing as black and white Check print settings Make sure Print in Grayscale is not selected in the printer driver Wrong colors are printing Check print settings Make sure Print in Grayscale is not selected in the printer driver Check the printheads Whenever print quality noticeably decreases you may need to clean the printheads See Maintaining the printheads 33 Printout shows bleeding colors Check print settings Some media type settings such as Transparency Films and Photo Papers and print quality settings such as Best require more ink than others Choose dif
110. s Open the AirPort Setup Assistant and then follow the onscreen instructions for joining an existing wireless network Use hpsetup as the existing network to join You may also go to the Apple menu select Airport and then select hpsetup as the existing network to join Use the URL listed on the network configuration page to open the printer s embedded Web server then enter the printer s security settings See Configuring wireless security settings Insert the Starter CD in the computer s CD ROM drive and then double click the CD desktop icon Double click the HP Inkjet Installer icon and then restart the computer when prompted Open the Chooser then select the hp inkjet 6 x icon When asked if you want the computer to search for the printer click Yes Select the printer then close the Chooser 72 5 Configuring and managing the printer ENWW ENWW Mac OS X 10 1 5 and later To set wireless network settings in an infrastructure network recommended 1 2 oa Aa WwW J 10 Set up the printer hardware see the setup poster and the getting started guide Insert the Starter CD in the computer s CD ROM drive and then double click the CD desktop icon Double click the HP Inkjet Installer icon then follow the onscreen instructions On the Connection Type screen select Wireless then click Next Follow the onscreen instructions to complete the software installation When prompted enter the printer
111. s and status is sent to HP HP respects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement http Awww hp com country us eng privacy htm To view all of the data that is sent to HP select Source for Internet Explorer or Page Source for Netscape from the View menu in your Web browser To gain access to HP Instant Support e Toolbox Windows Click the Information tab and then click HP Instant Support e Embedded Web server In a Web browser type the IP address assigned to the device The address is listed on the configuration page See Understanding the configuration page In the Other Links section of the Information or Settings tab click HP Instant Support Do not bookmark the Web pages that are used to open HP Instant Support If you bookmark the site and connect to it by using the bookmark the pages will not contain the current information myPrintMileage myPrintMileage is a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies It consists of two parts e myPrintMileage website e myPrintMileage AutoSend a utility that periodically updates the device usage information on the myPrintMileage website To use myPrintMileage you must have the following e Toolbox Windows installed e Internet connection e Device connected HP recommends that you enable myPrintMileag
112. s what they indicate and how to solve the problem Control panel parts Understanding control panel parts Configuration Page button Power button and light Printhead light Ink Cartridge light Door Open light Out of Paper light Cancel button Resume button and light OO M OO a BB ON Paper Jam light 10 Colorindicator lights 42 4 Printer lights reference ENWW Interpreting control panel lights Note If the printer supports wireless communication but is connected to a wired network the Configuration Page button does not turn on Light pattern Light description Explanation and recommended action No lights are on The printer is off e Connect the power cable e Press the y Power button Configuration Page button is off The Power light is on The printer is turned on and idle It is connected using a USB or parallel cable e No action is required The printer is turned on and idle It is connected to a network using a network cable or wireless communication e Ifthe printer is connected using a network cable check the network connector lights to verify that the printer is connected to the network See Network connector lights e If the printer is connected using wireless communication make sure that the wireless communication settings are set correctly See Configuring wireless communication options e Verify that the printer is set up properly on the network See Prob
113. s security settings See Configuring wireless security settings On the Add Printer screen click Open Print Center Click Add Printer Do one of the following depending on the version of Mac OS X you are using Mac OS X 10 2 3 and later Select Rendezvous e Mac OS X 10 1 5 to 10 2 2 Select HP IP Printing and then click Discover Select the printer click Add and then close the Print Center To set wireless network settings in an ad hoc network advanced users only 1 2 3 4 10 11 12 13 14 Set up the printer hardware see the setup poster and the getting started guide Reset the printer s network settings See Troubleshooting tips and resources Press the printers Configuration Page button to print the configuration pages Open the AirPort Setup Assistant and then follow the onscreen instructions for joining an existing wireless network Use hpsetup as the existing network to join Use the URL listed on the network configuration page to open the printer s embedded Web server and enter the printer s security settings see Configuring wireless security settings Insert the Starter CD in the computer s CD ROM drive and then double click the CD desktop icon Double click the HP Inkjet Installer icon and then follow the onscreen instructions On the Connection Type screen select Wireless and then click Next Close the setup utility and install the printer driver On the Add Printer screen click Open
114. tatement 94 ppm pages per month duty cycles 89 Preferences Toolbox 56 print cartridges See ink cartridges print duty cycle 89 print jobs cancelling 8 resuming 8 print media See media print quality troubleshooting 31 print speed 92 print speed slow troubleshooting 28 printer drivers checking for updated 56 onscreen Help 6 uninstalling 76 warranty 87 printer language support 89 Printer Services tab Toolbox 56 Printer Status tab Toolbox 56 Printhead light illustration 8 printheads aligning 56 checking status cleaning replacing 21 cleaning 56 57 illustration 7 latch 7 light patterns on control panel 45 46 purchase 79 specifications 89 status 56 status information 55 supply yields 89 ENWW printing technology used 89 printing on both sides automatically manually 16 printing supplies area in printer 7 cover 7 ink cartridges 79 lights 8 printheads 79 privacy while using HP Instant Support 59 processor specifications 90 purchase printing supplies 79 Q quality troubleshooting 31 R radio interference reducing 76 troubleshooting 28 RAM random access memory See memory rasterizer support 89 rear access panel clearing jams 39 recycling 101 refilled ink cartridges 45 registering printer 56 regulatory information 93 regulatory model number 94 relative humidity specifications 92 release notes 6 replacing ink cartridges 20 resolution specifications 92 resources administrator 48 printer
115. ted print server Connect the printer to the network Close any programs that are open Insert the Starter CD into the CD ROM drive The CD menu starts automatically oO no o If the CD menu does not start automatically click Start and then click Run Browse to the CD ROM drive for the computer click Autorun exe and then click Open In the Run dialog box click OK 4 Click Install Printer Driver and follow the instructions on the screen to complete the installation If you are installing the software on a dedicated print server select the option to share the printer when prompted and then select to install drivers for Windows clients The installation program installs the driver for the server and copies the client drivers to a location on the server for users clients To share the printer with Windows client computers see To install the printing software on client computers To install the printing software on client computers After the drivers have been installed on the computer that is acting as the print server the printing functionality can be shared Individual Windows users who want to use the network printer must install the software on their computers clients A client computer can connect to the printer in the following ways e Inthe Printers folder double click the Add Printer icon and follow the instructions for a network installation See To install the printer driver using Add Printer e On the networ
116. ter 8 5 by 11 inches M115R 250 sheets Letter 8 5 by 11 inches 25011 500 sheets Letter 8 5 by 11 inches M1120 500 sheets 3 hole punched Letter 8 5 by 11 inches M113H 500 sheets Legal 8 5 by 14 inches M1420 Photo paper HP Premium Plus Photo Paper 20 sheets glossy Letter 8 5 by 11 inches C6831A 50 sheets glossy Letter 8 5 by 11 inches Q1785A 20 sheets glossy 4 by 6 inches Q1977A 20 sheets matte Letter 8 5 by 11 inches C6950A 20 sheets matte A4 210 by 297 mm C6951A 20 sheets glossy A4 210 by 297 mm C6832A HP Premium Photo Paper 50 sheets glossy Letter 8 5 by 11 inches C6979A 15 sheets glossy A4 210 by 297 mm Q2519A HP Photo Paper 20 sheets two sided glossy Letter 8 5 by 11 inches C1846A 20 sheets two sided glossy A4 210 by 297 mm C1847A 20 sheets one sided glossy A4 210 by 297 mm C6765A HP Colorfast Photo Paper 20 sheets glossy Letter 8 5 by 11 inches C7013A 20 sheets glossy A4 210 by 297 mm C7014A HP Photo Quality Inkjet Paper 25 sheets two sided semi gloss A4 Europe 210 by 297 mm C6984A HP Everyday Photo Paper 100 sheets two sided matte Letter 8 5 by 11 inches C7007A 25 sheets two sided matte Letter 8 5 by 11 inches C6983A 25 sheets two sided semi gloss A4 Asia Pacific 210 by 297 mm C7006A Business communication paper HP Brochure and Flyer Paper 50 sheets two sided
117. ter before you uninstall the software some files are not removed from your computer when you run the Uninstall option Insert the Starter CD into the CD drive Double click the CD icon on the desktop Double click the installer icon and follow the instructions on the screen OO a fF WwW When the Main Installation dialog box appears select Uninstall from the drop down list located in the upper left part of the dialog box J Follow the instructions on the screen to remove the printer software 77 HP supplies and accessories This section provides information on HP supplies and accessories for the printer The information is subject to changes visit HP website http www hpshopping com for the latest updates You may also make purchase through the website Ordering printing supplies online Besides the HP website you may order printing supplies through the embedded Web server EWS or the Toolbox Windows System requirements for ordering printing supplies To use the Toolbox ensure you have the following e Internet access e Printer connected to your computer using a USB or parallel cable or connected to the network e Toolbox installed on your computer Supported for Windows only To use the EWS ensure you have the following e TCP IP based network IPX SPX based networks are not supported e Printer connected to the network e Web browser installed on your computer either Netscape Navigator 4 8 or Microsoft
118. ter the printer s Subnet Mask and Default Gateway from the network configuration page g Enter 169 254 0 1 in the IP address box Open the AirPort Setup Assistant and then follow the onscreen instructions for joining an existing wireless network Use hpsetup as the existing network to join You may also go to the Apple menu select Airport and then select hpsetup as the existing network to join Use the IP address listed on the network configuration page to open the printer s embedded Web server and then enter the printer s security settings see Configuring wireless security settings Use the WEP key you wrote down in step 1 To return to your previous network settings follow step 5 and selecting the name of your network instead of hpsetup Insert the Starter CD in the computer s CD drive and then double click the CD desktop icon Double click the HP Inkjet Installer icon then restart the computer when prompted Open the Chooser then select the hp inkjet 6 x icon When asked if you want the computer to search for the printer click Yes Select the printer and then close the Chooser To set wireless network settings in an ad hoc network advanced users only 1 2 3 4 7 8 9 10 Set up the printer hardware see the setup poster and the getting started guide Reset the printer s network settings See Troubleshooting tips and resources Press the printers Configuration Page button to print the configuration page
119. the Configuration Page button to print the configuration page See Understanding the configuration page 2 Check the printhead health section of the configuration page If any printhead status is bad clean or replace the printhead e Embedded Web server 1 Open the embedded Web server See To open the EWS 2 Click the Information tab 3 Click Ink Supplies in the left pane If any printhead status is bad clean or replace the printhead e Toolbox Windows 1 Open the Toolbox See To open the Toolbox 2 On the Information tab click Printhead Health If any printhead status is bad clean or replace the printhead To clean printheads automatically Clean the printheads only when necessary cleaning uses ink and shortens the life of the printheads There are three levels of cleaning available After one level of cleaning perform the next level of cleaning only if the results are not satisfactory e Control panel 1 Press and hold amp Power button 2 While holding the button do one of the following Perform the next level of cleaning only if results from previous level are not satisfactory a For level 1 cleaning Press x Cancel button twice b For level 2 cleaning Press x Cancel button twice and Resume button once c For level 3 cleaning Press x Cancel button twice and G Resume button twice 21 3 Release Power button The printer begins the cleaning process 4 Print the configuration page of the print
120. tion des utilisateurs Canadien For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 of Industry Canada For Indoor Use Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le Reglement sur le brouillage radio lectrique dict par le ministere des Communications du Canada Le composant RF interne est conforme a la norme CDN 210 d Industrie Canada 95 ARIB STD T66 Japan COMBOMAARME GL EFLDVIEDEE RE BRRAKADIEH TORE US CEA EN CSB ARAOR RARES Bam RUSE SARRE RELORI BASH CWET 1 COMBE AS SHI X TEA AORAR RUR EDEN HRS EDGE RASA CWRU E eEIRL OT FAL 2 RR CORDES AORN RR AIIM LCERF EOS IME ELERII RPAIIEAARMELET SPRNCBROBAHSGIELE tt FRERALITERRE REA HOELOOUBS BAIE T 4 IVDRERE COUT CHERLTR SL 3 ah COBDS BARA AORE SARRAIIM L TERTIO FIRELE EADSBRVUOCEMBELESIE ROBRANSH WApt ESL ERA AAEi Lyk yH FHASEH TEL 0120 01412 1 2 4DS 4 2 40F 4 Notice to users in Italy License required for use Verify with your dealer or directly with General Direction for Frequency Planning and Management Direzione Generale Pianificazione e Gestione Frequenze E necessaria una concessione min
121. tions for supported media 16 2 Using the printer ENWW To perform duplexing Windows 1 Note Load the appropriate media See Guidelines for printing on both sides of a page and Loading media With a document open on the File menu click Print and then choose Properties Document Defaults or Printing Preferences Click the Finishing tab Select the Print on Both Sides check box For automatic duplexing ensure that Use auto duplex unit is selected For manual duplexing ensure the option is cleared To automatically resize each page to match the document s onscreen layout ensure Preserve Layout is selected Clearing this option may result in unwanted page breaks Select or clear the Flip Pages Up check box depending on which way you want the binding See the graphics in the printer driver for examples Change any other desired settings and click OK Print your document If you are using a computer running Windows NT 4 0 click Continue in the dialog box that appears to print the document Otherwise the printer does not start printing 10 For manual duplexing after the first side of the document is printed follow the onscreen instructions and reload the paper into the tray to complete printing To perform automatic duplexing Mac OS 1 o Nn OO fF ENWW Load the appropriate media See Guidelines for printing on both sides of a page and Loading media On the File menu click Print For Mac OS
122. to configure the printer s network settings open the HP Web Jetadmin software and see the software documentation for information See HP Web Jetadmin software 53 Overview of printer management tools Embedded Web server EWS When the printer is connected to a network you can use the printers EWS to view status information change settings and manage the printer at your computer Note For a list of system requirements for the EWS see Printer specifications Some settings might be restricted by the requirement for an EWS password You can open and use the EWS without being connected to the Internet However some features will not be available To open the EWS You can open the EWS in the following ways Note To open the EWS from the Toolbox Windows or the HP Inkjet Toolbox Mac OS the printer must be on a network and must have an IP address e Web browser In a supported Web browser on your computer type the IP address that has been assigned to the printer For example if the IP address is 123 123 123 123 type the following address into the Web browser http 123 123 123 123 The IP address for the printer is listed on the configuration page For instructions see Understanding the configuration page After you open the EWS you can bookmark it so that you can return to it quickly in the future e Toolbox Windows 1 Open the Toolbox For instructions see Toolbox Windows 2 Click the Information tab and then cl
123. tomer may also have other rights which vary from state to state in the United States from province to province in Canada and from country region to country region elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS 88 B Support and warranty ENWW C Printer specifications Printer specifications ENWW For media and media handling specific
124. ton to eject the jammed media e Remove all media from the output tray Locate and clear the jam See Clearing jams After clearing the jam press the Resume button to continue the print job The Power light is on and the Resume light and the Out of Paper light blink The printer is out of paper e Load paper and then press the i Resume button The Power light and the Door Open light are on A cover is not closed completely e Make sure all covers are completely closed The Power light is on and the Door Open light blinks The rear access panel or the auto duplex unit is not inserted completely e Make sure the rear access panel HP Business Inkjet 1200 or the auto duplex unit HP Business Inkjet 1200d 1200dn 1 200dtn 1 200dtwn is inserted completely in the back of the printer 44 4 Printer lights reference ENWW Light pattern Light description Explanation and recommended action The Power light and the The printhead latch is not secured Printhead light are on e Open the top cover and press down firmly on the printhead latch to ensure that it is secured properly e Make sure the protective tape on each printhead has been removed The Power light is on and one An ink cartridge is low on ink and will need or more color indicator lights to be replaced soon is on e No action is required The Power light is on and one An ink cartridge is out of ink and must be or more
125. u must know the WEP key s it uses e Wi Fi Protected Access WPA WPA provides security by doing the following Encrypting data sent over radio waves from one wireless device to another wireless device Controlling access to network resources through authentication protocols WPA either requires the use of an authentication server best suited for enterprise networks or a pass phrase known to all devices on the network Configuring security options You can configure security options for wireless communication from the installation program or the EWS To configure security options from the installation program See Wireless connection or Installing the software for wireless communication for information about running the installation program To configure security options in the EWS 1 Connect a cross cable included with the HP Business Inkjet 1200dtwn to the printer and the computer Open the printer s embedded Web server EWS See Embedded Web server EWS Click the Networking tab and then click Wireless 802 11 in the left pane On the Wireless Setup tab click Start Wizard Follow the instructions on the screen Click Apply and then close the EWS oa fF DN 75 To add hardware addresses to a Wireless Access Point WAP MAC filtering is a security feature in which a Wireless Access Point WAP is configured with a list of MAC addresses also called hardware addresses of devices that are allowed to
126. uters the clients on the network preselect the printer in Sharing Then choose the neighborhood where the printer is shared and select the printer 70 5 Configuring and managing the printer ENWW To share among computers with different operating systems Use the following steps to share with Mac OS 9 9 1 and later computers when the host computer is running the Mac OS X 10 1 5 and later Note Printers connected using USB cables can only be shared between the Mac OS 9 9 1 and later and the Mac OS X 10 1 5 and later through the Classic environment in the Mac OS X 1 Onthe Mac OS X 10 1 5 and later host computer open System Preferences make sure that printer sharing is off and then quit System Preferences 2 Locate the Mac OS 9 9 1 and later System Folder open Control Panel and then open USB Printer Sharing If the Classic environment is not already running it starts Click the Start Stop tab and then click Start When USB Printer Sharing On appears click the My Printers tab Select the check box next to the device that you want to share OO a Ff O Close the control panel Installing the software for wireless communication This section contains information about installing and configuring the wireless networking software for Macintosh computers Before installing the printer software complete the following tasks e Obtain the your network s network name SSID or Service Set Identifier and communicati
127. work well with most types of office paper It is best to test a variety of print media types before buying large quantities Use HP media for optimum print quality See HP supplies and accessories Tips for selecting and using print media For the best results observe the following guidelines Always use media that conforms to the printer specifications See Understanding specifications for supported media Load only one type of media at a time into a tray For tray 1 and tray 2 load media print side down and aligned against the right and back edges of the tray See Loading media Tray 2 is designed to hold only plain paper Do not overload the trays See Understanding specifications for supported media To prevent jams poor print quality and other printer problems avoid the following media e Multipart forms Media that is damaged curled or wrinkled e Media with cutouts or perforations e Media that is heavily textured embossed or does not accept ink well e Media that is too lightweight or stretches easily Cards and envelopes Avoid envelopes that have a very slick finish self stick adhesives clasps or windows Also avoid cards and envelopes with thick irregular or curled edges or areas that are wrinkled torn or otherwise damaged Use tightly constructed envelopes and make sure the folds are sharply creased Load envelopes into the printer with the flaps facing up Photo paper Use the Best mode to print
128. ximately 45 seconds to warm up e Make sure the printer is in the Ready state If lights are on or blinking see Printer lights reference e No error messages appear on the computer screen e Power cord and other cables are working and firmly connected to the printer Make sure the printer is connected firmly to a functioning alternating current AC power outlet and is turned on See Printer specifications for voltage requirements e Media is loaded correctly in the tray and is not jammed in the printer e Printheads and ink cartridges are properly installed in their correct color coded slots Press down firmly on each one to ensure proper contact Ensure you have removed the tape from each printhead e Printhead latch and all covers are closed 25 e Rear access panel or auto duplex unit is locked into place e All packing tapes and materials are removed from the printer e Printer can print a configuration page See Understanding the configuration page e The printer is set as the current or default printer For Windows set the printer as the default in the Printers folder For Mac OS set the printer as the default in the Chooser or the Print Center See your computer s documentation for more information e Pause Printing is not selected if you are using a computer running Windows e You are not running too many programs when you are performing a task Close programs that you are not using or restart the computer before attempt
129. y to build up and intensify multiple pick problems e When reinserting a tray into the printer do so gently Forceful insertion with a full stack of paper may cause sheets to slide up within the printer causing the printer to jam or pick multiple sheets at one time Resolving printer management problems This section provide solutions to common problems that involve managing the printer Embedded Web server EWS cannot be opened Check your network setup e Make sure you are not using a phone cord to connect the printer to the network e Make sure the network cable is securely connected to the printer e Make sure the network hub switch or router is on and working properly Check the computer Make sure the computer that you are using is connected to the network Check your Web browser Make sure the Web browser meets the minimum system requirements See Printer specifications Check the printer IP address e Print a configuration page and then locate the printer s IP address on the second page See Understanding the configuration page e Ping the printer using the IP address from an MS DOS prompt For example if the IP address is 123 123 123 123 type the following at the MS DOS prompt C Ping 123 123 123 123 If the a reply appears the IP address is correct 36 3 Maintaining and troubleshooting ENWW Troubleshooting installation issues ENWW Problems printing an alignment page When printheads are installed

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