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HP LaserJet 1022 User's Manual

1. Availability of support and service Guidelines for repacking the printer How to contact HP 109 Availability of support and service Around the world HP provides a variety of service and support options for purchase Availability of these programs will vary depending upon your location HP Care Pack Services and Service Agreements HP has various service and support options that meet a wide range of needs These options are not part of the standard warranty Support services may vary by location For most printers HP offers both in warranty and post warranty HP Care Pack Services and Service Agreements To identify service and support options for this printer go to http www hpexpress services com 10467a and type the printer model number In North America Service Agreement information can be obtained through HP Customer Care Call 1 800 HPINVENT 1 800 474 6836 U S or 1 877 231 4351 Canada In other countries regions please contact your country region specific HP Customer Care Center See the inbox flyer or go to http www hp com for the HP Customer Care telephone number in your country region 110 Appendix E Service and support ENWW Guidelines for repacking the printer Use the following guidelines when repacking the printer e Remove and keep the print cartridge If the print cartridge is left in the printer severe damage to the printer may occur CAUTION To prevent damage to the print cartridge
2. ENWW 103 Ordering supplies NOTE You can increase the printer s capabilities with optional accessories and supplies Use accessories and supplies specifically designed for the HP LaserJet 1020 series printer to ensure optimum performance The HP LaserJet 1020 series printer includes the HP LaserJet 1022 1022n and 1022nw printer models Ordering information Printing supplies Print cartridges for the HP LaserJet 1020 series printer Supplementary documentation HP Multipurpose paper HP LaserJet paper HP LaserJet transparency film Print cartridges HP LaserJet printer family print media guide 104 Appendix D HP parts and accessories HP brand paper for a variety of uses 1 box of 10 reams 500 sheets each To order a sample in the U S call 800 471 4701 Premium HP brand paper for use with HP LaserJet printers 1 box of 10 reams 500 sheets each To order a sample in the U S call 800 471 4701 HP brand transparency film for use with HP LaserJet monochrome printers Replacement print cartridges for the HP LaserJet 1020 series printer 2 000 page cartridge See Print cartridge life expectancy for more information A guide to using paper and other print media with HP LaserJet printers HPM1120 HPJ1124 92296T letter 92296U A4 Q2612A 5851 1468 NOTE This document can be downloaded from http www hp com support ljpaperguide ENWW Ordering i
3. The Ethernet network must be functional before proceeding with the following instructions Network connections 15 NOTE NOTE 16 Connect the printer to a wired network To connect the HP LaserJet 1022n or HP LaserJet 1022nw printer to a wired network you need the following e Functional wired network e CAT 5 Ethernet cable To connect the printer to the network perform the following steps 1 Connect the CAT 5 Ethernet cable to an available port on the Ethernet hub port or router 2 Connect the CAT 5 Ethernet cable to the internal network port on the back of the printer 3 Check that one of the network lights 10 or 100 on the network port located on the back of the printer comes on It might take a few moments for the printer network settings to become active and available for use If one of the network lights does not come on see Wired network setup problem solving 4 Print a Configuration page When the printer is in the Ready state press and hold the Go button for 5 seconds To restore the printer configuration defaults turn the printer off Hold the CanceL and Go buttons and then turn on the printer Continue to press the Go and Cance buttons until the printer is in the Ready state from 5 to 30 seconds Install the printer software 1 Close all applications 2 Insert the software installation CD into the computer s CD ROM drive The Welcome screen displays 3 Click Next and follow the installat
4. e Poor print quality e Increased media jams e Premature wear on the printer requiring repair For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other brands Because they are not HP products HP cannot influence or control their quality It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which HP has no control Before purchasing a large quantity of media make sure that it meets the requirements specified in this user guide and in the HP LaserJet printer family print media guide The guidelines can be downloaded from hittp www hp com support jpaperguide or see Ordering supplies for more information about ordering the guidelines Always test media before you purchase a large quantity Using media that does not meet HP s specifications might cause problems for the printer requiring repair This repair is not covered by the HP warranty or service agreements Supported media sizes For information about supported media sizes see Printer capacities and ratings 12 Chapter 1 Printer basics ENWW ENWW Printer connections This chapter provides information on the following topics USB connections Network connections Wireless connections Wireless printing 13 USB co
5. Printing on both sides of the paper manual two sided printing To print on both sides of the paper manual two sided printing you must run the paper through the printer twice NOTE Manual two sided printing can cause the printer to become dirty reducing print quality See Cleaning the printer for instructions if the printer becomes dirty 1 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Finishing tab select Print On Both Sides Manually select Manual Duplex for some Macintosh drivers Select the appropriate binding option and click OK 3 Print the document NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 After side one has printed gather the printed pages Turn the printed side down and straighten the stack 42 Chapter 4 Printing tasks ENWW 5 Place the stack back in the input tray Side one should be facing down with the bottom edge feeding into the printer first Replace the media input tray cover 6 Press the Go button on the control panel to print side two ENWW Printing on both sides of the paper manual two sided printing 43 Printing multiple pages on a single sheet of paper N up printing NOTE 44 You can select the number of pages that
6. embedded web server 21 information links to selected topics 2 input slot loading priority feed slot 34 priority feed 4 6 input tray loading media 34 main 4 6 internal network port location 4 J jams clearing 79 k labels guidelines for using 29 printing 39 letterhead guidelines for using 31 printing 40 license software 101 life expectancy print cartridge 107 lights Attention 4 Ready 4 status light patterns 66 Wireless 4 loading media 250 sheet input tray 34 priority feed slot 34 M main input tray loading 34 location 4 media path 6 maintenance agreements 110 manual feed printing 24 manual two sided printing 42 Material Safety Data Sheet MSDS 98 media clearing jams 79 guidelines for use 28 loading 34 optimizing print quality for media types 27 printing custom size media 41 printing manually 24 recommended 32 selecting 32 114 Index supported sizes 12 types that might damage the printer 32 types to avoid 32 media guides main input tray 6 priority feed slot 6 media paths cleaning 51 main input tray 6 output bin 7 overview 6 priority feed slot 6 missing graphics 70 missing text 70 multiple pages printing on a single sheet of paper 44 N N up printing 44 network port internal location 4 network connections 15 Networking tab embedded web server 22 no off switch 4 O online help printer properties 9 operating systems supported 8 optimizing print quality for media types 27 ordering
7. 18 IEEE 802 11b g standard 18 ENWW 2006 Hewlett Packard Development Company L P www hp com Q591 2 90949
8. A Printer specifications ENWW Memory specifications ENWW Memory specifications 89 Port availability Compatible with USB 2 0 High Speed specifications Network RJ 45 Ethernet 10 100 HP LaserJet 1022n and HP LaserJet 1022nw printers only Wireless 802 11b g HP LaserJet 1022nw printer only 90 Appendix A Printer specifications ENWW B Regulatory information FCC compliance NOTE ENWW This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technic
9. CAUTION ENWW Labels HP recommends that you print labels from the priority feed slot Do not feed a sheet of labels through the printer more than once The adhesive degrades and might damage the printer Label construction When selecting labels consider the quality of the following components e Adhesives The adhesive material should be stable at 200 C 392 F the printer s maximum temperature e Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing serious jams e Curl Prior to printing labels must lie flat with no more than 13 mm 0 5 inches of curl in any direction e Condition Do not use labels with wrinkles bubbles or other indications of separation Transparencies Transparencies must be able to withstand the printer s maximum temperature of 200 C 392 F Envelopes HP recommends that you print envelopes from the priority feed slot Envelope construction Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components e Weight The weight of the envelope paper should not exceed 90 g m 24 Ib or jamming might result e Construction Prior to printing envelopes should lie flat with less
10. Water droplets do not damage the printer e Use different media e Store media in an airtight container to minimize absorption of moisture ENWW Clearing jams CAUTION NOTE NOTE CAUTION ENWW To prevent damage to the printer when clearing jams including jams in the output bin always open the print cartridge door and remove the print cartridge Keep the door open and the cartridge out until the jam has been cleared Opening the print cartridge door and removing the print cartridge relieves tension on the printer rollers which prevents damage to the printer and makes the removal of jammed pages easier Occasionally media becomes jammed during a print job You are notified of a media jam by an error from the software and the printer control panel lights See Status light patterns for more information The following are some of the causes of media jams e The input trays are loaded improperly or are too full See Loading media into the input trays for more information When you add new media always remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams e The media does not meet HP specifications See Printer media considerations for more information Typical media jam locations e Print cartridge area See Removing a jammed page for instructions e Input tray
11. a dry lint free cloth wipe the pickup roller to remove loosened dirt T 4 Allow the pickup roller to dry completely before you reinstall it in the printer see Changing the pickup roller 56 Chapter 5 Maintenance ENWW Changing the printer separation pad NOTE ENWW Normal use with good media causes wear The use of poor media might require more frequent replacement of the separation pad If the printer regularly pulls multiple sheets of media at a time you might need to change the separation pad See Ordering supplies to order a new printer separation pad Before you change the separation pad clean the pickup roller See Cleaning the pickup roller 1 Turn the printer off and then unplug the power cord from the printer Wait for the printer to cool Changing the printer separation pad 57 4 Insert the new separation pad and screw it into place 58 Chapter 5 Maintenance ENWW Redistributing toner When toner is low faded or light areas appear on the printed page You might be able to temporarily improve print quality by redistributing the toner which means that you might be able to finish the current print job before replacing the print cartridge CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 1 Open the print cartridge door and remove the print cartridge from the printer CAUTION To prevent damage
12. areas If the page is still sticking out of the input tray gently try to remove it from the input tray without tearing the page If you feel resistance see Removing a jammed page for instructions e Output path If the page is sticking out of the output bin see Removing a jammed page for instructions There might be loose toner in the printer after a media jam This toner clears up after a few sheets are printed Removing a jammed page Media jams might result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water will permanently set the toner into the fabric Clearing jams 79 CAUTION To prevent damage to the printer when clearing jams including jams in the output bin always open the print cartridge door and remove the print cartridge 1 Open the print cartridge door and remove the print cartridge CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer 80 Chapter 6 Problem solving ENWW 3 When you have removed the jammed media replace the print cartridge and close the print cartridge door After clearing a media jam you might need to turn the printer off and turn it back on again NOTE When you add new media remove all of the media from t
13. be a problem with that application Make sure that the appropriate printer driver is selected There might be a problem with your software application Try printing from another software application The USB cable might be loose or defective Try the following Before you connect the USB cable to the printer always unplug the printer to prevent damage to the printer e Disconnect the cable and reconnect it at both ends e Try printing a job that you know works e f possible attach the cable and printer to another computer and try printing a job that you know works e Turn off the printer and the computer Remove the USB cable and inspect both ends of the cable for damage Reconnect the USB cable making sure that the connections are tight Make sure that the printer is directly connected to the computer Remove any switchboxes tape backup drives security keys or any other devices that are attached between the USB port on the computer and the printer These devices can sometimes interfere with communication between the computer and the printer Restart the printer and the computer Missing graphics or text or blank pages Make sure that your file does not contain blank pages The sealing tape might still be in the print cartridge Remove the print cartridge and pull the tab on the end of the cartridge until the entire length of the tape is removed Reinstall the print cartridge See Changing the print cartridge for instructi
14. cartridges together and use the single pre paid pre addressed UPS label that is supplied in the package For more information in the U S call 800 340 2445 or visit the HP website at http www hp com recycle Non U S recycling returns Non US customers should visit the http www hp com recycle website for further information regarding availability of the HP Supplies Returns and Recycling program Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the Print Media Guide See Ordering supplies for ordering information This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain batteries For more information To obtain information about these environmental topics e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system 96 Appendix B Regulatory information ENWW e HP s end of life product return and recycling program e Material safety data sheets Visit http www hp com go environment or http www hp com hpinfo community environment productinfo safety ENWW Environmental product stewardship program 97 Material safety data sheet Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP website at http www hp com
15. jams 34 Chapter 4 Printing tasks ENWW Printing an envelope Only use envelopes that are recommended for laser printers See Printer media considerations for more information NOTE Use the priority feed slot for printing one envelope Use the main input tray for printing multiple envelopes 1 Before loading the envelope slide the media guides outward to slightly wider than the envelopes NOTE If the envelope has a flap on the short edge feed that edge into the printer first 2 Place the envelope with the side to be printed facing up and the top edge along the left media guide ENWW Printing an envelope 35 4 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 5 On the Paper Quality tab the Paper Type Quality tab for some Macintosh drivers select Envelope as the media type NOTE Not all printer features are available in all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 6 Print the envelope To print using manual feed see Manual feed 36 Chapter 4 Printing tasks ENWW Printing multiple envelopes Only use envelopes that are recommended for laser printers See Printer media considerations for more information NOTE Use the priority feed slot for printing one envelope Use the main input tray for printing multiple envelopes 1 Ope
16. page the problem will probably correct itself after a few more printed pages In your printer driver make sure that the appropriate media type is selected If characters are improperly formed producing hollow images the media stock might be too slick Try a different media See Printer media considerations for more information If characters are improperly formed producing a wavy effect the printer might need service Print a Configuration page If the characters are improperly formed contact an HP authorized dealer or service representative See How to contact HP for more information ENWW ENWW Page skew Curl or wave Wrinkles or creases AaBboCc AaBboCc AaBboCc AaBoCc AaBbCc Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack See Loading media into the input trays for more information The input bin might be too full See Loading media into the input trays for more information Check the media type and quality See Printer media considerations for more information Check the media type and quality Both high temperature and humidity cause media to curl See Printer media considerations for more information The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray The fuser temperatu
17. store the print cartridge in its original packing material or store it so that it is not exposed to light e f possible use the original shipping container and packing material Shipping damage as a result of inadequate packing is your responsibility If you have already disposed of the printer s packing material contact a local mailing service for information on repacking the printer e Remove and keep any cables trays and optional accessories installed in the printer e f possible include print samples and 5 to 10 sheets of paper or other media that did not print correctly e Hewlett Packard recommends that you insure the equipment for shipment ENWW Guidelines for repacking the printer 111 How to contact HP If you need to contact HP for service or support use one of the following links e Inthe United States see http www hp com support j1022 for the HP LaserJet 1020 series printer NOTE The HP LaserJet 1020 series printer includes the HP LaserJet 1022 1022n and 1022nw printer models e World Wide see http welcome hp com country us en wwcontact html or http www hp com 112 Appendix E Service and support ENWW Index Symbols Numerics 10 100 networking and wireless print servers 106 A accessories ordering 104 acoustics emissions 85 agreements maintenance 110 Attention light 4 B blank pages 70 Bluetooth wireless technology 18 booklets printing 45 button 4 button Cancel 4 button Go
18. supplies and accessories 104 output bin 4 7 output media support 4 overview printer 4 P paper problems and solutions 28 selecting 32 supported sizes 12 using 28 paper handling problems 68 pickup roller changing 53 cleaning 56 port USB location 4 power receptacle 4 power switch 4 preprinted forms guidelines 31 print cartridge changing 61 door 4 life expectancy 107 redistributing toner 59 storing 107 using HP cartridges 107 warranty 102 where to return for recycling 96 print cartridge area cleaning 50 ENWW print quality creases 77 curl 77 dropouts 74 gray background 75 light or faded print 74 loose toner 76 misformed characters 76 optimizing for media types 27 page skew 77 settings 26 toner scatter outline 78 tonersmear 75 toner specks 74 vertical lines 75 vertical repetitive defects 76 wave 77 wrinkles 77 print settings changing 10 printer cleaning 50 configurations 3 connections 13 control panel 5 overview 4 repacking 111 software 8 software problems 72 specifications 83 printer driver installing 8 sites for download 2 Windows 8 printer information pages Configuration page 20 Demo page 20 Printer Test page 20 printer media guides main input tray 6 priority feed slot 6 printer properties accessing 9 online help 9 Printer Test page 20 printer specifications 88 printing booklets 45 canceling 25 cardstock 41 Configuration page 20 custom size media 41 Demo page 20 envelopes 35 forms p
19. than 6 mm 0 25 inches curl and should not contain air Envelopes that trap air might cause problems Do not use envelopes that contain clasps snaps tie strings transparent windows holes perforations cut outs synthetic materials stamping or embossing Do not use envelopes with adhesives that do not require moistening but rely instead on pressure to seal them e Condition Make sure that the envelopes are not wrinkled nicked or otherwise damaged Make sure that the envelopes do not have any exposed adhesive e Sizes The envelope size ranges from 90 x 160 mm 3 5 x 6 3 inches to 178 x 254 mm 7 x 10 inches Guidelines for using media 29 NOTE 30 Envelopes with double side seams An envelope with double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style might be more likely to wrinkle Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration 1 acceptable envelope construction 2 unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer The printer s maximum temperature is 200 C 392 F The extra flaps and strips might cause wrinkling creasing or jams Envelope storage Proper storage of envelopes contributes to good
20. you want to print on a single sheet of paper If you choose to print more than one page per sheet the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed 1 From your software application access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Finishing tab the Layout tab for some Macintosh drivers select the correct number of pages per side of media Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 Optional steps To include page borders select the check box To specify the order of pages printed on the sheet select the order from the drop down menu 4 Print the document Chapter 4 Printing tasks ENWW Printing booklets You can print booklets on letter or A4 paper NOTE Macintosh computers do not currently support this feature 1 Load the paper in the main input tray 2 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 3 On the Finishing tab select the option to Print On Both Sides Manually Select the appropriate
21. 4 Cc cable USB 14 Cancel button 4 canceling aprintjob 25 cardstock guidelines for using 30 printing 41 changing pickup roller 53 print cartridge 61 separation pad 57 choosing media 32 paper 32 cleaning media path 51 pickup roller 56 print cartridge area 50 printer 50 clearing jams 79 configuration HP LaserJet 1022 printer 3 HP LaserJet 1022n printer 3 HP LaserJet 1022nw printer 3 Configuration page 20 connecting to the network 15 conserving toner 107 considerations media 12 contacting HP 112 ENWW contracts maintenance 110 control panel 5 custom size media printing 41 customer support maintenance agreements 110 D Demo page 20 door print cartridge 4 duplex two sided printing manual 42 E embedded web server Configuration page 21 device status 21 Information tab 21 Networking tab 22 order supplies 22 overview 10 product registration 22 product support 22 Settings tab 22 using 21 Energy Star 95 envelopes guidelines for using 29 printing 35 Environmental Product Stewardship Program 95 environmental specifications 84 errors software 72 EWS 10 21 extended warranty 110 F FCC compliance 91 forms printing 40 G garbled text 70 Go button 5 graphics missing 70 poor quality 71 guides media main input tray 6 priority feed slot 6 Index 113 H heavy media guidelines for using 30 HP SupportPack 110 l IEEE 802 11b g standard 18 improving print quality 74 Information tab
22. 98 SE 2000 and ME 1 In the Windows task bar click Start select Settings and click Printers 2 Right click the HP LaserJet 1020 series printer icon 3 Click Properties in Windows 2000 you can also click Printing Preferences 4 Change the settings and click OK In Windows 2000 many of these features are available from the Printing Preferences menu To change the default settings for all future print jobs in Windows XP 1 In the Windows task bar click Start select Settings and click Printers and Faxes 2 Right click the HP LaserJet 1020 series printer icon 3 Click Properties or click Printing Preferences 4 Change the settings and click OK Printer properties online help The printer properties driver online help includes specific information about the functions in the printer properties This online help guides you through the process of changing your printer s default settings For some drivers online help gives instructions on using context sensitive help Context sensitive help describes the options for the driver feature you are currently accessing Printer software 9 NOTE 10 To access the printer properties online help 1 From the software application click File and then click Print 2 Click Properties and then click Help Print setting priorities There are two ways to change print settings for this printer in the software application or in the printer driver For the HP LaserJet 1022n a
23. Chapter 1 Printer basics ENWW Output bin The output bin is located on the top of the printer Printed media is collected here in the correct sequence The output media support provides improved stacking for large print jobs ENWW Media paths 7 Printer software NOTE NOTE 8 The following sections describe the supported operating systems and the software that are provided with the HP LaserJet 1022 1022n and 1022nw printers Not all software is available in all languages Supported operating systems The printer comes with software for the following operating systems e Windows XP e Windows 2000 e Windows ME e Windows 98 Second Edition SE e Windows Server 2003 For more information about upgrading from Windows 2000 Server to Windows Server 2003 go to http www microsoft com For more information about Windows Server 2003 Point and Print go to http www microsoft com For more information about Windows Server 2003 Terminal Services and Printing go to http www microsoft com e Mac OS X v10 2 and later Printer software for Windows computers The following sections provide instructions for installing the printer software on various Windows operating systems and the software that is available to all users of the printer To install printer software Insert the software CD that came with the printer into the computer CD ROM drive Follow the on screen installation instructions If the Welcome screen do
24. HP LaserJet 1022 1022n 1022nw User Guide HP LaserJet 1022 1022n and 1022nw printers User Guide Copyright information 2006 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Part number Q5912 90949 Edition 2 03 2006 The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademark credits Microsoft and Windows are U S registered trademarks of Microsoft Corporation Energy Star and the Energy Star logo are US registered marks of the United States Environmental Protection Agency Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license UNIX is a registered trademark of The Open Group Linux is a U S registered trademark of Linus Torvalds ENWW Table of contents 1 Printer basics Quick access to more information cececeecccceeeeeeeeeeee eee eeeeseceeaaeceeeeeeeeecaaaeeeeeeeeeseesiaeeeeess 2 Web links for drivers Software and SUPPOSE ce ceccccccccccceseeeeseeeeeeseaeseae
25. ON If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 62 Chapter 5 Maintenance ENWW ENWW Problem solving This chapter provides information on the following topics Finding the solution Status light patterns Paper handling problems Printed page is different than what appeared on screen Printer software problems Improving print quality Clearing jams Wired network setup problem solving 63 Finding the solution You can use this section to find the solution to common printer problems Step 1 Is the printer set up correctly e ls the printer plugged into a power outlet that is known to work e Is the no off switch in the on position e Is the print cartridge properly installed See Changing the print cartridge e Is paper properly loaded in the input tray See Loading media into the input trays If you answered yes to the questions above go to Step 2 Is the Ready light on If the printer will not turn on Contact HP support Step 2 Is the Ready light on Do the control panel lights look like this picture O O O NOTE See Printer control panel for a description of the lights and buttons on the control panel Go to Step 3 Can you print a Demo page If the control panel lights do not look like the picture above see Status light patterns If you are unable to resolve
26. The following are the settings e ProRes 1200 This setting provides fine line detail at 1200 x 1200 dpi e FastRes 1200 This setting provides 1200 dpi effective output quality e 600 dpi This setting provides 600 x 600 dpi output with Resolution Enhancement technology REt for improved text e EconoMode Save Toner Text is printed using less toner This setting is useful when you are printing drafts You can turn on this option independently of other print quality settings 1 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Finishing tab the Layout tab for some Macintosh drivers select the print quality setting you want to use NOTE Not all printer features are available in all drivers or operating systems See the printer properties driver online Help for information about the availability of features for that driver NOTE To change the print quality settings for all future print jobs access the properties through the Start menu in the Windows task bar To change the print quality settings only for the current software application access the properties through the Print Setup menu in the application you are using to print See Printer properties driver for more information 26 Chapter 4 Printing tasks ENWW Optimizing print quality for media types Media type settings control the temperature of your printer s fuser You can ch
27. aessaeasaeeeesseeesens 2 User guide MKS siesta ts cea ee see eatin ne dasdeed pwede bp dace dae keia oaae iia eriadan diaaa Tiinaa 2 Where to look for more information 0 cccccccceeeeeceeeeeeeeeeeeeesecaeaaeeeeeeeeeteetecnieeeeeeeeeeneeeees 2 Printer configurations ee eee eeente eee e iinan E EAEE 3 AP LaserJet 1022 printer ciiisean aana Raa AREA O a a E eea 3 HP LaserJet 1022n printer 00 0 0 ccececcccecececeeeeeae cece eeeeecaaaeeeeeeeeseceaaaeeeeeeeeeseceeceeeeeeeeneneees 3 AP LaserJet 1022NnW printe naa cccaceet cavestscesaasace ince deateecees Maeda unastaceccdesauapdaeesdeaedecneeaadiaaererss 3 Walkaround i ieccetssaceee eds sagana aveendiewea vaxdacsanenaadtadedvaehteeeasaatiesbawsra nadeieaeaenstelaeaiaacbeneenveny 4 Printer control paneles eiaa AEE i an TETELA RAAN AANE 5 M dia Pats sasirics cased cavenscetee codeandtangc cand cansdndeelsacdeecuevaccenaadul diet aiana aeaaea ae aaa inaa aaia Eiaa 6 Priority feed Slotenonecccrsiri iiion aE EEE sadiaieiebiedes 6 Main PUU e E E E T 6 OUTPULIDIN meranen M a an a ea a iaasa ai 7 Printer SoftWare inonsan aaia aa aeaa aaa aa eaa A E 8 Supported operating SYSteMS sssini aaia aa a aia E aaaeaii 8 Printer software for Windows computers ccceceeeeeeeeeeeeeeeeeeeeeeaeceeeeeeeseeeteaeeeeeeeeeeseaees 8 Printer drivers raanei iuanaSacaatenaaaiadabuagaladantedatedsanncs a a a a 8 Printer properties CrivVer lt icisieaciivectte ee vheascivritad divide asia peeli
28. ange the settings for the media that you are using to optimize the print quality You can access the optimizing feature from the Paper Quality tab in your printer driver or from the embedded web server The HP LaserJet 1022 1022n and 1022nw printers provide a number of print modes that allow the unit to adapt more specifically to the printer s media environment The following tables provide an overview of the driver print modes NOTE When using the CARDSTOCK ENVELOPE LABEL and ROUGH modes the printer pauses between pages and the number of pages per minute decreases Driver print default modes a TRANSPARENCY 4 mil 0 1 monochrome overhead transparencies OHTs ENWW Optimizing print quality for media types 27 Guidelines for using media The following sections provide guidelines and instructions for printing on transparencies envelopes and other special media Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer Paper For best results use conventional 75 g m 20 Ib paper Make sure that the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure about what type of paper you are loading such as bond or recycled check the label on the package of paper Some paper causes print quality problems jamming or damage to the pr
29. ap to prevent moisture changes during storage e Avoid processing preprinted forms that have a finish or coating e Avoid using heavily embossed or raised letterhead papers e Avoid papers that have heavily textured surfaces e Avoid using offset powders or other materials that prevent printed forms from sticking together Guidelines for using media 31 Choosing paper and other media NOTE 32 HP LaserJet printers produce excellent print quality documents You can print on a variety of media such as paper including up to 100 recycled fiber content paper envelopes labels transparencies and custom size media The following are the supported media sizes e Minimum 76 x 127 mm 3 x 5 inches e Maximum 216 x 356 mm 8 5 x 14 inches Properties such as weight grain and moisture content are important factors that affect printer performance and quality To achieve the best possible print quality only use high quality media designed for laser printers See Printer media considerations for detailed paper and media specifications Always test a sample of the media before you purchase large quantities Your media supplier should understand the requirements specified in the HP LaserJet printer family print media guide HP part number 5851 1468 See Printer media considerations for more information HP media HP recommends the following HP media e HP Multipurpose Paper e HP Office Paper e HP All in One Printing Paper
30. aser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement ASA CH BE 7171 ol 717E HAF SSS MHRI AGS HE IEN FA ASME SE SE AAA NSZ USUCt Regulatory statements 93 Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1022 HP LaserJet 1022n HP LaserJet 1022nw laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohje
31. at are running To close an application that has an icon in the task bar right click the icon and select Close or Disable e Check the amount of free space on the drive where you are installing the printer software If necessary free up as much space as you can and reinstall the printer software If necessary run the Disk Defragmenter and reinstall the printer software ENWW Windows problems continued Problem The printer is in Ready mode but nothing prints Restart the computer Print a Configuration page from the control panel of the printer and verify the printer functionality Verify that all of the cables are properly seated and within specifications This includes the USB network and power cables Try a new cable Reinstall the printer software In the Windows task bar click Start select Programs select HP select HP LaserJet 1020 series and then click Uninstall HP LaserJet 1020 series Turn the printer off Install the printer software from the CD Turn the printer back on NOTE Close any applications that are running To close an application that has an icon in the task bar right click the icon and select Close or Disable Mac OS X problems For HP LaserJet 1022n and You might need to upgrade 1022nw printers only your Internal HP Jetdirect card When using Mac OS X v10 2 Saati supports the printer is not using i Rendezvous mDNS Unable to print from a third This error occurs wh
32. be dirty Wipe the media guides with a dry lint Aa BOC free cloth See Cleaning the printer for more AaBh Cc information Check the media type and quality AaBiCc Install a new HP print cartridge See Aa BoCc Changing the print cartridge for instructions The fuser temperature might be too low In your printer driver make sure that the appropriate media type is selected ENWW Improving print quality 75 76 Loose toner AQBe amp c KABDCc AaBbCc AaBboCc AaBbCc Vertical repetitive defects AaBbC AQBbCc _ AaBoC AaBbCc_ AaBbce Misformed characters AGBP AGBLCC AGBP AGBLC CS AGBP AGBLC CS Chapter 6 Problem solving Clean the inside of the printer See Cleaning the printer for instructions Check the media type and quality See Printer media considerations for more information Install a new HP print cartridge See Changing the print cartridge for instructions In your printer driver make sure that the appropriate media type is selected Plug the printer directly into an AC outlet instead of into a power strip The print cartridge might be damaged If a repetitive mark occurs at the same spot on the page install a new HP print cartridge See Changing the print cartridge for instructions The internal parts might have toner on them See Cleaning the printer for more information If the defects occur on the back of the
33. binding option and click OK Print the document NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 After side one has printed gather the printed pages Turn the printed side down and straighten the stack 5 Place the pages from side one back in the input tray Side one should be facing down with the bottom edge feeding into the printer first ENWW Printing booklets 45 6 Press the Go button and wait for side two to print 7 Fold and staple the pages 46 Chapter 4 Printing tasks ENWW Printing watermarks NOTE Macintosh computers do not currently support this feature You can use the watermark option to print text underneath in the background of an existing document For example you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document 1 From your software application access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Effects tab select the watermark you want to use NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 3 Print the documen
34. csccskeeslovspiucsctecatehes casuudbewcaadtareasdan deca dunas ores E A ceenueradentaragies 76 Pago SKON Sec cet atic a eer NEE agence LEEENA N E ancora Nak 77 C r OR WaVe nisme a a a aa iea a E 77 Wrinkles or creases cceceeeecce cee eeeeeeeeeceeeeeeeeeeeeeeaaaaeaeeeeeeeseaaaaaeaeeeeeeeseeseceueaeeeeeeteetennees 77 Toner scatter Outline sr isnnone e a R dee locas ee 78 Water droplets on bottom edge ee eeceececeeeeeee eee eeeeeeeeteeeeeeeceeeaeeeeeeeeaeeeseeeeaeeeteeeaeeeeeenaees 78 CIGAlING JANIS inaia a A EEE acer Ree 79 Typical media jam locations sssrini asiaani NAAA ERRENTAREN EARR 79 Removing a jammed PAGE s ecssissarii ia a AAAA A AA E 79 Wired network setup problem solving cceeeeeeeeeeeeneceeeeeeeeeeeeseceaeaaeceeeeeeeeseeseeseenaaaeees 82 Appendix A Printer specifications Environmental specifications cccceeeeeceecceececeeeeeeeeeseceecaaeaeeeeeeeeeeeeesecaaeaaeeeeeeeeeeseeeenseenaeas 84 ACOUSTIC GMISSIONS areires a aaa aaa a n aaa aa ai daaa diada 85 Electrical specifications ccceccccecceeeeeeeeeeeenaecaeceeeeeeeeeeeseccceaecaeeeeeeeeeeeeesecseeccuaeeeeeeeeeeeseteee 86 Physical SpecifiCationS ii cecsyielccenvitdacenenetlicensvndedasnansancagsiovetdaavedsddenseduscasshlscidanvetlancnnnelacensiteade 87 Printer capacities ANd ratinGS enisnecceriin n EA T 88 Memory SPpeGITICAtONS sssrsssi ianiai ni A NETANA TER 89 Port availability nerais E E eats a et ingeeeeeee veered 90 Appendi
35. d e Do not use any media that produces hazardous emissions or that melts offsets or discolors when exposed to 200 C 392 F for 0 1 second To order HP LaserJet printing supplies go to http www hp com go jsupplies in the U S or to http www hp com ghp buyonline html worldwide Choosing paper and other media 33 Loading media into the input trays CAUTION NOTE The following sections describe how to load media into the different input trays If you try to print on media that is wrinkled folded or damaged in any way a jam might occur See Printer media considerations for more information Priority feed slot The priority feed slot holds one sheet of media up to 163 g m 43 Ib or one envelope transparency or cardstock Load media with the top forward and the side to be printed facing up To prevent jams and skewing always adjust the side media guides before feeding the media 250 sheet main input tray The input tray holds up to 250 pages of 75 g m 20 Ib paper or fewer pages of heavier media of 25 mm 0 9 inches or less stack height Load media with the top forward and the side to be printed facing up To prevent jams and skewing always adjust the side and front media guides When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media
36. e HP LaserJet Paper e HP Premium Choice LaserJet Paper Media to avoid The HP LaserJet 1022 1022n and 1022nw printers can handle many types of media Use of media outside the printer s specifications will cause a loss of print quality and increase the chance of paper jams e Do not use paper that is too rough e Do not use paper with cutouts or perforations other than standard three hole punched paper e Do not use multipart forms e Do not use paper with a watermark if you are printing solid patterns Media that might damage the printer In rare circumstances media can damage the printer The following media must be avoided to prevent possible damage e Do not use media with staples attached e Do not use transparencies designed for Inkjet printers or other low temperature printers Use only transparencies that are specified for use with HP LaserJet printers Chapter 4 Printing tasks ENWW ENWW e Do not use photo paper intended for Inkjet printers e Do not use paper that is embossed or coated and is not designed for the temperatures of the printer s image fuser Select media that can tolerate temperatures of 200 C 392 F for 0 1 second HP produces a selection of media that is designed for the HP LaserJet 1022 1022n and 1022nw printers e Donotuse letterhead paper with low temperature dyes or thermography Preprinted forms or letterhead must use inks that can tolerate temperatures of 200 C 392 F for 0 1 secon
37. e to resolve the problem Contact HP support Contact HP support e Inthe United States see http www hp com support j1022 for the HP LaserJet 1020 series printer The HP LaserJet 1020 series printer includes the HP LaserJet 1022 1022n and 1022nw printer models e In other locations see http www hp com Finding the solution 65 Status light patterns Symbol for light off Symbol for light on Symbol for light blinking Ready No action is necessary The printer is ready to print Processing data Wait for the job to print The printer is receiving or To cancel the current job press processing data the Cancet button Cleaning mode Wait until the cleaning page is finished printing and the printer is in the Ready state This could take up to two minutes A Cleaning page or a Printer Test page is printing Wait until the Printer Test page is finished printing and the printer is in the Ready state 66 Chapter 6 Problem solving ENWW Control panel light message continued Light status Return to Finding the solution Out of memory The printer is out of memory Attention door open media out no print cartridge or media jam This printer is in an error state that requires operator intervention Printer initialization A printer initialization is taking place Fatal error All lights are on All lights are off The page you are printing might be too complex
38. ed to change or clean the pickup roller See Ordering supplies to order a new pickup roller CAUTION Failure to complete this procedure might damage the printer 1 Turn the printer off and then unplug the power cord from the printer Wait for the printer to cool CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 2 Open the print cartridge door and remove the print cartridge ENWW Changing the pickup roller 53 3 Find the pickup roller 4 Release the small white tabs on either side of the pickup roller and rotate the pickup roller toward the front 6 Position the new pickup roller in the slot The circular and rectangular slots on each side will prevent you from installing the roller incorrectly 54 Chapter 5 Maintenance ENWW 8 Reinstall the print cartridge and close the print cartridge door ENWW Changing the pickup roller 55 Cleaning the pickup roller If you want to clean the pickup roller rather than replace it follow the instructions below 1 Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller 2 Dab a lint free cloth in isopropyl alcohol and scrub the roller cm N WARNING Alcohol is flammable Keep the alcohol and cloth away from an open flame Before you close the printer and plug in the power cord allow the alcohol to dry completely 3 Using
39. ed warranty statement 99 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 100 Appendix C Warranty and licensing ENWW Hewlett Packard software license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett Packard License Grant Hewlett Packard grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If
40. ed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Energy consumption Power usage drops significantly while in PowerSave Sleep mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for Energy Star version 3 0 which is a voluntary program to encourage the development of energy efficient office products Energy Star is a U S registered service mark of the U S EPA As an Energy Star partner Hewlett Packard Company has determined that this product meets Energy Star guidelines for energy efficiency For more information see http www energystar gov Toner consumption EconoMode uses significantly less toner which might extend the life of the print cartridge Paper use This product s manual duplex feature two sided printing see Printing on both sides of the paper manual two sided printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams 0 9 oz are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Environmental product stewardship program 95 HP LaserJet printing supplies In many countries regions this product s printing suppli
41. eeeceeeeeeeeeeeteeeetntnateees 70 Garbled incorrect or incomplete text cccccesesseecececececeeeeeeseseeeesaeaeaeaeseeaeesseeeeeeeseees 70 Missing graphics or text or blank pages eee eeeeee etter eter eeteeeeetieeeeee teaser enieeeerenea 70 Page format is different than on another printer 2 0 0 0 ccceeeeeeeeeeteeeeeeeeneeeeeeteeeeesieeeeeeea 71 Graphics quality ccccccccccecceeeeeeeeeeeeneaaeceeeeeeeeeeeeeceecaaeaaeceeeeeeeeeeeseceenccicaeeeeeeeeeeneenees 71 Printer Software problem S sscececicsciesccsceeces caseesvaeesatvenceeascetedvaaducessnadatiesPasteacsaeduadvnereadusncenaveeses es 72 Improving print quality 0 cceceeeececeeee cee ee eee eeeeeeeceeeaaeaaeceeeeeeeeeeeseesenececesaeeeeeeerettteteetssseeee LA LightOr faded Pritts cisccs teks tetecieencteey ested ee tecadeetetele cede ebeeastli NEE 74 Toner SPOCKS coenae aaa a a e aE a aa E a aea aa 74 DrOpO tS ikenneieecadencuaeiadececacabasesvduawdecvesuaseuvs saeulcceidvaavateadeineviad EA AE AE 74 Vertical lines of cnseciceccessaeadenshstaneaceasdadeausvadn dco deactadvinadetndcastelen aces dadecenthdessesteeiudesteededeedeesande 75 Gray background fisciciiaricatiii diastase EE EEEE E EEEE 75 Toner SMEA nea E e a a AEE e E aN a aaa 75 LOOSE IONET hessian ai na a a iaee E eT A aaa 76 Vertical repetitive defects cccccccccceceeeeeeeeeeceeaeee eee eeeeeedeceaaeaaeeeeeeeeeeeetenecceieeeeeeeeneeeeees 76 Mistorimed Characters iv scie
42. eeeneaas 28 PAD OM ss rcceicste canes ede teva an i E anaesaedaahasivesas cuts veqd san pecuvas E aa aE Aa A cadeneets 28 ADCS leet E E E T ode E E ales A dette neater E nes ae 29 Transparencies ainena easa a eia a sandee ee a E lees a A E E Heed 29 EENVEIOPES irinenn eaaa aaa haian aa ba daea oe tadeeadeadoaded deeedndcephdededsseteadaccedetas 29 Cardstock and heavy media scnesroscoircaieeiiinria iia A E 30 Letterhead and preprinted fOrMS 2 cceeceeeeeeeece eee eeeeeeeeeeceeeeeeeeeeesecacaeeeeeeeeeesetenninaeeees 31 Choosing paper and other media cece cecceeccceeeeeeeceeceeeeeeetececaeceeeeeeeseeaaeaeeseeeesescneieeeeeeeetes 32 HP FIMO oa esses ncaa teet daaa i E a EEA A EEA 32 Media to avoid 2 ccistictieeiidtad ee ee en ld 32 Media that might damage the printer 0 ce eceeeeeeeeeee settee ee eene eter tneeeee teaser tneeeeetineeee 32 Loading media into the input trays cece reenter erent ee eeeeeeeeteeeneeeetenneeeeneenaees 34 Prionity feed Slol erensia e a iaaa aii aiana ia Ea AAAA aa eaea 34 200 sheet Main INPUL TAY 22 eccteest aadeesi ch deeds an anes 34 Printing AN envelope scrierii NEAKEN AAEE EAA AA 35 Printing multiple envelopes ssscciis a EN ERE aa a EEEE 37 Printing on transparencies or labels 00 0 cece eect ee eenee eee eee nese tees ee eeeeeeteeeeetieeeetiaeeeeeeea 39 Printing on letterhead and preprinted fOrMs ccccccccceeceeeeeeeeeeeeeeaeeeeeeeeeeeeeseesenesncaeeaeeeeeess 40 Printing on c
43. en the When adding a third party USB party USB card software for USB printers is not card you might need Apple s installed USB Adapter Card Support software The most current version of this software is available from Apple s website Return to Finding the solution ENWW Printer software problems 73 Improving print quality This section provides information about identifying and correcting print defects Light or faded print The toner supply is low See Redistributing toner for more information The media might not meet HP s media specifications for example the media is too moist or too rough See Printer media considerations for more information If the whole page is light the print density adjustment is too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the printer properties See Saving toner for more information Toner specks TE The media might not meet HP s media AQGBbobCc specifications for example the media is too Te eee moist or too rough See Printer media AaBoGc considerations for more information AOBOGCc The printer might need to be cleaned See geese a Cleaning the printer or Cleaning the printer Aa BoCc media path for instructions AGBbG c Dropouts A single sheet of media might be defective AABOCc Try reprinting the job AaQBboCc The media s moisture content is uneven or the media has mois
44. eniently placed in an office or home and can be easily moved without changing network cables Optional external HP Jetdirect 802 11b g print servers are available for USB connections See the documentation that came with the HP LaserJet 1022nw printer for more information Bluetooth Bluetooth wireless technology is a low power short range radio technology that can be used to wirelessly connect computers printers personal digital assistants cell phones and other devices Unlike infra red technology Bluetooth s reliance on radio signals means that devices do not have to be in the same room office or cubicle with an unobstructed line of sight in order to communicate This wireless technology increases portability and efficiency within business network applications Chapter 2 Printer connections ENWW ENWW Managing the printer This chapter provides information on the following topics Printer information pages Using the embedded web server 19 Printer information pages Special pages reside within the memory of the printer These pages help you to diagnose and solve problems with the printer Demo page The Demo page contains examples of text and graphics To print the Demo page from the printer press the Go button when the printer is ready Ready light on Configuration page The Configuration page lists current settings and properties of the printer It also contains a status log report You can pr
45. erJet 1022 1022n 1022nw printers Your print job might be very complex Try the following e Reduce the complexity of your document for example reduce the number of multiple graphics e Access the printer properties in the printer driver See Printer properties driver for instructions Set the media type to plain paper This may cause toner to fuse improperly if you are using heavy media e Narrow media or heavy media will slow printing Use normal media e Print speed is based on computer processor speed the amount of memory and the amount of hard disk space available on your computer Try increasing these components Return to Finding the solution Paper handling problems 69 Printed page is different than what appeared on screen NOTE WARNING 70 Choose the item that best describes the problem Garbled incorrect or incomplete text Missing graphics or text or blank pages Page format is different than on another printer Graphics quality To preview a print job use the Print Preview option in the software application if available Garbled incorrect or incomplete text The wrong printer driver might have been selected when the software was installed Make sure that the HP LaserJet 1022 printer driver is selected in the printer properties If a specific file prints garbled text there might be a problem with that specific file If a specific application prints garbled text there might
46. erJet 1022 1022n and 1022nw printers Output bin Input tray cover 250 sheet main input tray Priority feed slot Output media support Print cartridge door CanceL button Go button Go light 10 Ready light 11 Attention light 12 Wireless light HP LaserJet 1022nw printer only OMANDABRWNDH Internal network port HP LaserJet 1022n and HP LaserJet 1022nw printers only USB port Power receptacle On off switch WN 4 Chapter 1 Printer basics ENWW Printer control panel NOTE ENWW The printer control panel is composed of three lights and two buttons The HP LaserJet 1022nw printer has an additional light at the top of the control panel These lights produce patterns that identify your printer s status 1 CAnceL button To cancel the print job that is currently printing press the Cancer button 2 Go button To print a Demo page or to continue printing while in manual feed mode press and release the Go button To print a Configuration page press and hold the Go button for 5 seconds 3 Go light Indicates that the printer is receiving data when flashing 4 Ready light Indicates that the printer is ready to print 5 Attention light Indicates that the printer media input trays are empty the print cartridge door is open the print cartridge is missing or other errors See Printer information pages for more information 6 Wireless light HP LaserJet 1022nw printer only When the Wireless l
47. es for example print cartridge drum can be returned to HP through the HP Printing Supplies Returns and Recycling Program An easy to use and free take back program is available in more than 30 countries regions Multi lingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package HP printing supplies returns and recycling program information Since 1992 HP has offered HP LaserJet supplies return and recycling free of charge in 86 of the world market where HP LaserJet supplies are sold Postage paid and pre addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes Labels and bulk boxes are also available through the website http www hp com recycle More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the HP Planet Partners supplies recycling program This record number represents 26 million pounds of print cartridge materials diverted from landfills Worldwide HP recycled an average of 80 of the print cartridge by weight consisting primarily of plastic and metals Plastics and metals are used to make new products such as HP products plastic trays and spools The remaining materials are disposed of in an environmentally responsible manner U S recycling returns For a more environmentally responsible return of used cartridges and supplies HP encourages the use of bulk returns Simply bundle two or more
48. es not open click Start on the Windows task bar click Run type Z setup where zZ is your CD drive letter and click OK Printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer Chapter 1 Printer basics ENWW NOTE NOTE NOTE ENWW Printer properties driver Printer properties control the printer You can change the default settings such as media size and type printing multiple pages on a single sheet of media N up printing resolution and watermarks You can access the printer properties in the following ways e Through the software application that you are using to print This only changes the settings for the current software application e Through the Windows operating system This changes the default settings for all future print jobs Because many software applications use a different method of accessing the printer properties the following section describes the most common methods used in Windows 98 SE 2000 ME and Windows XP To only change the settings for the current software application Although the steps can vary between software applications this is the most common method 1 From the File menu in the software application click Print 2 On the Print dialog click Properties 3 Change the settings and click OK To change the default settings for all future print jobs in Windows
49. essa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 1022 HP LaserJet 1022n HP LaserJet 1022nw kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 785 800 nm Teho 5 mW Luokan 3B laser 94 Appendix B Regulatory information ENWW Environmental product stewardship program ENWW Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been design
50. for the printer s memory capacity Try lowering the resolution See Understanding print quality settings for more information Check the following e The print cartridge door is completely closed Media is loaded See Loading media into the input trays for instructions The print cartridge is correctly installed in the printer See Changing the print cartridge for instructions There is no media jam See Clearing jams for instructions No action is necessary Unplug the printer for 30 minutes and then plug the printer back in power outlet If the printer still has an error contact HP Support See Contact HP support Make sure that there is power Unplug both ends of the power cord and then plug the power cord back into the printer and the power outlet Status light patterns 67 Paper handling problems Choose the item that best describes the problem Media jam Print is skewed crooked More than one sheet of media feeds through the printer at one time Printer does not pull media from the media input tray Printer curled the media Print job is extremely slow Media jam See Clearing jams for more information Make sure that you are printing with media that meets specifications See Printer media considerations for more information Do not print on used paper Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that
51. g from one graphics format to another Return to Finding the solution ENWW Printed page is different than what appeared on screen 71 Printer software problems Windows problems Problem A printer driver for the HP LaserJet 1022 printer is not visible in the Printer folder An error message was displayed during the software installation 72 Chapter 6 Problem solving Restart the computer Reinstall the printer software In the Windows task bar click Start select Programs select HP select HP LaserJet 1020 series and then click Uninstall HP LaserJet 1020 series Turn the printer off Install the printer software from the CD Turn the printer back on NOTE Close any applications that are running To close an application that has an icon in the system tray right click the icon and select Close or Disable e Try plugging the USB cable into a different USB port on the computer If you are trying to print to a shared printer in the Windows task bar click Start select Settings and select Printers Double click the Add Printer icon Follow the instructions in the Add Printer Wizard Restart the computer Reinstall the printer software In the Windows task bar click Start select Programs select HP select HP LaserJet 1020 series and then click Uninstall HP LaserJet 1020 series Turn the printer off Install the printer software from the CD Turn the printer back on NOTE Close any applications th
52. g print quality for media types Guidelines for using media Choosing paper and other media Loading media into the input trays Printing an envelope Printing multiple envelopes Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom size media and cardstock Printing on both sides of the paper manual two sided printing Printing multiple pages on a single sheet of paper N up printing Printing booklets Printing watermarks 23 Manual feed You can use manual feed when printing mixed media for example an envelope then a letter then an envelope and so on Feed an envelope into the priority feed slot and load letterhead into the main input tray To print using manual feed 1 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 2 On the Paper Quality tab select Manual Feed from the Source is drop down list 3 Feed media into the priority feed slot and press the Go button each time to print 24 Chapter 4 Printing tasks ENWW Canceling a print job ENWW You can cancel a print job from a software application or a print queue To stop the printer immediately remove the remaining paper from the printer After the printer stops use one of the following options e Printer control panel To cancel the print job press and release the CanceL butto
53. go msds or http www hp com hpinfo community environment productinfo safety 98 Appendix B Regulatory information ENWW C Warranty and licensing Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 1020 series printer One year limited warranty ENWW HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in
54. he input tray and straighten the stack of new media Return to Finding the solution ENWW Clearing jams 81 Wired network setup problem solving If the computer is unable to discover the HP LaserJet 1022n or HP LaserJet 1022nw printer perform the following steps 1 Check the cables to ensure that they are properly connected Check all of the following connections Power cables Cables between the printer and the hub or switch Cables between the hub or switch and the computer Cables to and from the modem or Internet connection if applicable 2 To make sure that the computer s network connections are working properly Windows only perform the following steps On the Windows desktop double click My Network Places or Network Neighborhood Click the Entire Network link Click the Entire Contents link Double click one of the network icons and make sure that some devices are listed 3 To verify that the network connection is active perform the following steps Check the network light on the network RJ 45 connector on the back of the printer If one of the lights is on solid the printer is connected to the network If the green light is off check the cable connections from the printer to the gateway switch or hub to ensure that the connections are secure If the connections are secure turn off the power to the printer for at least 10 seconds and then turn on the power to the printer 4 To print a Configurat
55. ian Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC compliance 91 Declaration of Conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1022 HP LaserJet 1022n and HP LaserJet 1022nw Regulatory Model BOISB 0405 00 BOISB 0405 01 Product Options ALL conforms to the following Product Specifications Safety IEC 60950 2001 1 EN 60950 2001 1 IEC 60825 1 1993 A1 1997 A2 2001 EN 60825 1 1994 A11 1996 A2 2001 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 1998 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems Compliance testing of product to standard with exception of clause 9 5 which i
56. ight is on solid a wireless connection has been established When the Wireless light is off wireless operation is disabled When the Wireless light is flashing the printer is trying to establish a wireless connection See Status light patterns for a description of the light patterns Printer control panel 5 Media paths 6 The following sections describe the input trays and output bin Priority feed slot You should use the priority feed slot when feeding one sheet of paper envelope postcard label or transparency You can also use the priority feed slot to print the first page on different media than the rest of the document Media guides ensure that the media is correctly fed into the printer and that the print is not skewed crooked on the media When loading media adjust the media guides to match the width of the media that you are using See Choosing paper and other media for more information about media types Main input tray The main input tray accessed from the front of the printer holds up to 250 sheets of 20 Ib paper or other media For information about media specifications see Printer capacities and ratings Media guides ensure the media is correctly fed into the printer and the print is not skewed crooked on the media The main input tray has both side and front media guides When loading media adjust the media guides to match the length and width of the media that you are using
57. ight on i cniiccsncesiigats deentdescdtehideadenteadeseelevdaaettiaeesiedetdagee A 64 Step 3 Can you print a Demo page 22 0 2 eee eeececeeeeece cece eee eeeenneceeeeeeeeeeseceneaeeeeeeeeeteeeeenaees 64 Step 4 Is the print quality acceptable ceccccceccceceeeeeeeeeeeeeeceneaecaeeeeeeeeeeeeeteeenneaeeas 65 Step 5 Is the printer communicating with the Computer cecccceeceeeeeeeeeeeeeeeneees 65 Step 6 Does the printed page look like you Expected ccccceeeceeeeeeeeeceeeeeeeeeeeteeneees 65 Contact HP SUPPOM sis sassscetdeaeeveceadeescvede ade divs seeded vacate dedea teaver dateener EE AE tear ations 65 ENWW ENWW Status light patterns rossini Aa E ctl Mitte oad ee ete ee ttiaanit ohvanage aaa die cee 66 Paper handling problems ccceeeeeeeceeceeeeeeeeseceenaecaeeeeeeeeecaaaeaeeeeeeeeeeseccacaeeeeeeeseeeecsecneseees 68 Media Jaiero E E AA denace ya usence ey AAA 68 Print is skewed 0r00ked ncrcucncinianiinitnti n ena 68 More than one sheet of media feeds through the printer at one time aeeceeeneeceeeee 68 Printer does not pull media from the media input tray cccceceeeeeeeeeeceeceeeeeeeeeeseaeees 68 Printer curled the media ccececeeeeeccecceeeeeeeeeeeeceneaeceeeeeeeeseeseceacaecaeeeeeeeseesecssenaaeeeeeees 69 Print job is extremely SIOW sche ected ea ie ted eds eatin 69 Printed page is different than what appeared ON screen eee ce cece eeeeee
58. int a Configuration page from the printer or the embedded web server To print the Configuration page from the printer press the Go button for 5 seconds when the printer is ready Ready light on Printer Test page The Printer Test page contains information about printer driver and port settings The page also contains information about the printer name and model computer name and so on You can print the Printer Test page from the printer driver 20 Chapter 3 Managing the printer ENWW Using the embedded web server NOTE NOTE NOTE ENWW The embedded web server can be directly accessed on the HP LaserJet 1022n and HP LaserJet 1022nw printers You do not need to install any software on the computer You only need to have a supported web browser To use the embedded web server you must have Apple Safari Microsoft Internet Explorer V5 5 or later or Netscape Navigator V4 75 or later The embedded web server does not provide e mail or status alerts The embedded web server is available in English only The embedded web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel Below are examples of what you can do using the embedded web server e View printer status information e View and print internal pages e Order new supplies e Set the type of paper loaded in each tray e View and change the printer default configuration set
59. inter Paper usage Poor print quality or toner Too moist too rough too Try another kind of paper adhesion smooth or embossed between 100 250 Sheffield and 4 69 ist tent Problems with feeding Faulty paper lot eroista ooren Check the printer and make sure that the appropriate media type has been selected Dropouts jamming or curl Stored improperly Store paper flat in its moisture proof wrapping Increased gray background Might be too heavy Use lighter paper shading Excessive curl Too moist wrong grain Use long grain paper direction or short grain construction Problems with feeding Check the printer and make sure that the appropriate media type has been selected Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or perforations Problems with feeding Ragged edges Use good quality paper NOTE The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature The printer s maximum temperature is 200 C 392 F for 0 1 second Do not use letterhead that is printed with low temperature inks such as those used in some types of thermography Do not use raised letterhead Do not use transparencies designed for Inkjet printers or other low temperature printers Use only transparencies that are specified for use with HP LaserJet printers 28 Chapter 4 Printing tasks ENWW
60. iomandiiedadieeeiaaaeens 20 Configuration PAGE eect settee ee eeee kakrin annn NNA NENNEN ANANKE AAAA E NAERAA ENEAN E 20 Printer Test page ocsreiccntiiti ai ii a O A TE AAA T 20 Using the embedded web server ss ssssseisssssrisssirrssttttsttttt tnat tuun eee ttuna En Anat EEE En AEE EEEn aE Ennan nenna 21 To open the embedded web server 2 cccceceeeeeeeeneceeeeeteeseceeaaeceeeeeeesecsceeeeeeeeeesensnaeeees 21 iii Information TAB ics eet ictaetstdsa whit aectateasieet Marva aaa Miia Gdcasaneledzudasountddanubdsdwaasheduasetude 21 MOUINGS OD cesas aa o eS EN dectonsa veces sdetactunitcaneesiaenden ade eects 22 Networking LAD sieniniai EAA AEA eins sashen deidetactl i ataelocgeesiadedstalesgee since 22 Other lINKS 2ec8 se caeedecceeds aided cepedtegh auceeeedaseeteenoed AT TS E 22 4 Printing tasks Manual feed sec cccariccctiii ioii ite ened aden at ees eevee EATER de led 24 To print using manual feed 0 00 ee cece eee e teeter eeeee eater eeeeaa dete eeeeaaeeeeeeeetaeeeeeseiateeeeeenaaes 24 Canceling a print JOD ectcisetaitesctenter na E Wide eee EE 25 Understanding print quality settings ec cece eeeneeee eee eene eee ee tenner eee eaaeeeeeetaeeeeeeetaeeeeeneaaas 26 Optimizing print quality for Media types eceececeeeccecee cece eeeeeeeceenecaeceeeeeeeeeeeseetecsieaaeeeeeeeeess 27 Guidelines for USING media eee eee cette tte etre ett e ee erent eee e eet ae treet eaaeeeeeeeaeeeeeeeaaeeeseeenaee
61. ion instructions to check and prepare the system and install drivers plug ins and software This might take several minutes Chapter 2 Printer connections ENWW Wireless connections NOTE ENWW The HP LaserJet 1022nw printer includes the IEEE 802 11b g standard for wireless networking The HP LaserJet 1022n printer supports the IEEE 802 11b g standard for wireless networking and Bluetooth wireless connectivity options through optional external accessories For a complete list of available internal HP Jetdirect wireless print servers and HP bt1300 Wireless Printer Adapters Bluetooth see 10 100 networking and wireless print servers For more information about wireless printing see Wireless printing Wireless connections 17 Wireless printing 18 Wireless networks offer a safe secure and cost effective alternative to traditional wired network connections The HP LaserJet 1022nw printer has built in wireless connectivity For the other printer models see 10 100 networking and wireless print servers for a list of available wireless print servers IEEE 802 11b g standard With wireless IEEE 802 11b g compliant connectivity the printers can be placed in the office or home and connected to a wireless network running Microsoft Apple NetWare UNIX or Linux network operating systems This wireless technology provides a high quality printing solution without the physical constraints of wiring Peripherals can be conv
62. ion page press the Go button on the control panel for 5 seconds or access the printer driver See Printer properties driver On the Configuration page check to see if a non zero IP address is assigned to the printer If the Configuration page does not have a valid non zero IP address reset the Internal HP Jetdirect print server to the factory defaults To cold reset the Internal HP Jetdirect print server turn off the printer While pressing the Go and CanceL buttons on the control panel turn on the printer Continue to press the Go and CanceL buttons until the printer is in the Ready state from 5 to 30 seconds Two minutes after the printer reaches the Ready state print another Configuration page and check to see if a valid IP address is assigned to the printer If the IP address is still zeros Contact HP support 82 Chapter 6 Problem solving ENWW ENWW Printer specifications This appendix provides information on the following topics Environmental specifications Acoustic emissions Electrical specifications Physical specifications Printer capacities and ratings Memory specifications Port availability 83 Environmental specifications Operating environment Install in a well ventilated dust free area Printer plugged into an AC outlet e Temperature 10 C to 32 5 C 50 F to 90 5 F e Humidity 20 to 80 no condensation Storage environment Printer unplugged from a
63. ipe any residue from the media path area and the print cartridge cavity Cleaning the printer media path If you are experiencing toner specks or dots on the printouts you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers Cleaning the media path might extend the life of the printer ENWW Cleaning the printer 51 AQBbGc AaBoGc AaBbCc AaBb c AGBbGc NOTE For best results use a sheet of transparency If you do not have any transparencies you can use copier grade media 70 to 90 g m 18 to 24 Ib with a smooth surface 1 Make sure that the printer is idle and the Ready light is on 2 Load the media in the input tray Print a cleaning page Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions NOTE The cleaning process takes approximately 3 minutes The cleaning page will stop periodically during the cleaning process Do not turn the printer off until the cleaning process has finished You might need to repeat the cleaning process several times to thoroughly clean the printer 52 Chapter 5 Maintenance ENWW Changing the pickup roller Normal use with good media causes wear The use of poor media might require more frequent replacement of the pickup roller If the printer regularly mispicks no media feeds through you might ne
64. n AC outlet e Temperature 0 C to 40 C 32 F to 104 F e Humidity 10 to 80 no condensation NOTE Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support j1022 for current information 84 Appendix A Printer specifications ENWW Acoustic emissions ENWW Acoustic emissions 2 Sound power level Declared per ISO 9296 Printing Lwaa lt 6 2 Bels A and 62dB A Ready PowerSave Inaudible Sound pressure level bystander position Declared Per ISO 9296 Printing Lwaa 4 9 Bels A and 49dB A Ready PowerSave essentially inaudible Inaudible 1Values are subject to change without notice See http www hp com support j1022 for current information Configuration tested HP LaserJet 1022 base unit standard tray A4 paper and simplex continuous print 3HP LaserJet 1022 speed is 18 ppm for A4 and 19 ppm for letter Acoustic emissions 85 Electrical specifications WARNING Power requirements are based on the country region where the printer is sold Do not convert operating voltages Doing so might damage the printer and void the product warranty Le 110 volt models 230 volt models Power requirements 110 127v 10 220v 240v 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Power consumption average in watts 2 Values are subject to change without notice See http www hp com support j1022 for current information Power rep
65. n on the printer control panel e Software application Typically a dialog box appears briefly on your screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there Click Start Settings and Printers or Printers and Faxes Double click the HP LaserJet 1022 icon to open the window select your print job and click Delete or Cancel e Desktop print queue Mac OS X Open Print Center double click the printer name select the print job and click Delete e Embedded web server Open the printer s embedded web server page and click Cancel Job See Using the embedded web server for more information If the status lights on the control panel continue to blink after you cancel a print job the computer is still sending the job to the printer Either delete the job from the print queue or wait until the computer finishes sending data The printer will return to the Ready state Canceling a print job 25 Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type See Optimizing print quality for media types for more information You can change the settings in the printer properties to accommodate the types of jobs you are printing
66. n special media such as transparencies or labels this adjustment prevents the fuser from damaging the media as it passes through the printer Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels 1 Load a single page in the priority feed slot or load multiple pages in the main input tray Make sure that the top of the media is forward and the side to be printed rough side is facing up Adjust the media guides Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions On the Paper Quality tab the Paper Type Quality tab for some Macintosh drivers choose the correct media type Print the document Printing on transparencies or labels 39 Printing on letterhead and preprinted forms The HP LaserJet 1022 1022n and 1022nw printers can print on letterhead and preprinted forms that can withstand temperatures of 200 C 392 F 1 Load the paper with the top forward and the side to be printed facing up Adjust the media guides to fit the width of the paper 2 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 3 On the Paper Quality tab the Paper Type Quality tab for some Macintosh drivers choose the correct media type 4 Print the document To print using manual feed see Manual feed NOTE To
67. n the input tray cover 2 Before loading the envelopes slide the media guides outward to slightly wider than the envelopes 3 Place the envelopes with the side to be printed facing up and the top edge along the left media guide Stack up to 15 envelopes NOTE If the envelopes have a flap on the short edge feed that edge into the printer first ENWW Printing multiple envelopes 37 4 Adjust the media guides to the length and width of the envelopes 5 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions NOTE Not all printer features are available from all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 6 On the Paper Quality tab the Paper Type Quality tab for some Macintosh drivers select Envelope as the media type 7 Close the input tray cover 8 Print the envelopes 38 Chapter 4 Printing tasks ENWW Printing on transparencies or labels CAUTION CAUTION ENWW Use only transparencies and labels that are recommended for use in laser printers such as HP transparency film and HP LaserJet labels See Printer media considerations for more information Be sure to set the correct media type in the printer settings as instructed below The printer adjusts the fuser temperature according to the media type setting When printing o
68. nd HP LaserJet 1022nw printers you can also change print settings through the embedded web server Changes made to print settings are prioritized according to where the changes are made as follows e Changes made in the software application override settings changed anywhere else Within a software application changes made in the Page Setup dialog box override changes made in the Print dialog box e Changes made in the printer driver do not override settings changed in the software application e Changes made in the embedded web server have the lowest priority If a particular print setting can be changed in more than one of the ways listed above use the method that has the highest priority Printer software for Macintosh computers The following sections describe how to access the Macintosh software for the HP LaserJet 1022 1022n and 1022nw printers Accessing the printer driver Mac OS X v10 2 and later 1 Print Center or Printer Setup Utility should automatically launch If it does not launch perform the following steps a Double click the hard drive icon on the desktop b Open the Applications folder and then open the Utilities folder c Double click Print Center or Printer Setup Utility depending on the operating system 2 Click Add The Add Printer List dialog box appears 3 Select one of the following options from the top menu depending on how the computer and the printer are connected e USB e Rendezvou
69. nformation continued Replacement parts Media pickup roller Used to pick the media RL1 2066 from the input tray and advance it through the printer Separation pad for the Used to keep multiple RL1 0269 printer sheets from feeding through the printer path Input tray cover Used to cover the 0025B001AA media in the input tray ENWW Ordering supplies 105 10 100 networking and wireless print servers HP LaserJet 1022n HP Jetdirect 380x 802 11b wireless external J6061A print server full featured USB port 106 Appendix D HP parts and accessories ENWW Using HP print cartridges NOTE CAUTION NOTE ENWW The following sections provide information about HP print cartridges and instructions for redistributing toner and changing the print cartridge HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new refilled or remanufactured Since they are not HP products Hewlett Packard cannot influence their design or control their quality Service or repair that is required as a result of using non HP print cartridges will not be covered under the printer warranty The warranty does not apply to defects resulting from software interfacing or parts not supplied by Hewlett Packard Storing print cartridges Do not remove the print cartridge from its package until you are ready to use it To prevent damage to the print cartridge minimize its expos
70. ng nila AEE 9 Printer properties Online help wascacecssstastacncceessnastaneantecerssadusanbadacdvasanedeivanctesnancaddvaaandteseaededas 9 Print seting PNOFGS acest vas sacedestuisaceadiae a cetduleecsnavineseandvint ca ecusted egos deeeentviatacduea 10 Printer software for Macintosh computers 0 cccecceceeeeeeeeeeeeecaeceeeeeeeeeeesectecsiesaeeeeeeeeees 10 Embedded web server 2 ccccccceeeeecaeceeeeeeeeeeeaeceeeeeeeeceqeaeaeaeeeeeeeseqaeaeeeeeeseeeeeeeeeeeenseee 10 Printer Media considerations sssrinin a a tasndedeuaasee ceeds 12 Supported media sizes cecceccceeccceccecee cece eeececeeeeaecaeceeeeeeeeeseesesaaeaaeeeeeeeeeeeeeeeseeesnenaeees 12 2 Printer connections USB COMNECUOMS siirsin aaa aa aa ia caeesbaacauustienacdebadaadtadtneddececuess 14 Connecting the USB Calrissiania aA EAA AENA 14 Network connections ssssssessesseeeseettrnnrtnnttnsttetttttttnnnnnnnnesttertnnnnnnnnnnnnnesenrnnnnannnnnsneenreenre ne LO Connecting tothe network onionenn a a a a a A Wireless cONNectonS issnin aaa ia a a a aiaa Eaa 17 Wireless PIDIN sresiiisan iiin aseinani E EE AEA EEE EAAS E O 18 IEEE 802 11b o Standard u E EEE 18 Bluetoothi isi as crannies nna a aaa ara a eaa aaa aeS 18 3 Managing the printer Printer information pages ccccceeeeee cere et tree eee tt need eee ieee eee rceeeeeetiieeeeeeeniieeeeeeeniaeeeeen 20 Demo Page siisiziekctaviantitiis Hnceevioitecassionecieeesieteienethdaieieincededdeiaaav
71. nline user guide Detailed information on using and troubleshooting the printer Available at http www hp com support j1022 Once connected select Manuals Chapter 1 Printer basics ENWW Printer configurations NOTE NOTE ENWW Below are the standard configurations for the HP LaserJet 1022 1022n and 1022nw printers HP LaserJet 1022 printer 18 pages per minute ppm A4 media and 19 ppm for letter media First page out in as few as 8 seconds ProRes 1200 print quality setting that provides fine line detail at 1200 x 1200 dots per inch dpi 250 sheet main input tray Priority feed slot 100 sheet output capacity EconoMode saves toner Print watermarks booklets multiple pages per sheet N up and first page on different media than rest of the document 8 MB RAM 2 000 page print cartridge Host based printer drivers USB 2 0 High Speed Power switch 26 PCL fonts HP LaserJet 1022n printer The HP LaserJet 1022n printer includes an internal network port For more information about printer drivers see http www hp com support j1022 HP LaserJet 1022nw printer The HP LaserJet 1022nw printer includes all of the features of the HP LaserJet 1022n printer with the addition of integrated 802 11b g wireless connectivity For more information about this product see the HP LaserJet 1022nw Wireless User Guide Printer configurations 3 Walkaround The following illustrations identify the components of the HP Las
72. nnections The HP LaserJet 1022 1022n and 1022nw printer models support USB 2 0 High Speed connections Connecting the USB cable 1 Plug the USB cable into the printer 2 Plug the other end of the USB cable into the computer when prompted to do so during the software installation 14 Chapter 2 Printer connections ENWW Network connections NOTE ENWW The HP LaserJet 1022n and HP LaserJet 1022nw printers can connect to networks through the internal network port The HP LaserJet 1022nw printer can also connect to 802 11b g wireless networks External network print servers are available for the HP LaserJet 1022n and 1022nw printers The following table identifies what is required to add networking to the printers Networking options HP LaserJet model 10 100Base TX 802 1 1b g Bluetooth 1022n Included HP Jetdirect 380x HP bt1300 802 11b only 1022nw Included Included HP bt1300 To order the print server see 10 100 networking and wireless print servers Connecting to the network Connect one end of a network cable to the network connector on the back of the device and connect the other end to the network Be sure to install the printer driver on all computers that connect to the network and need to use the printer The following procedures are for the HP LaserJet 1022n and HP LaserJet 1022nw printers only
73. ny way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANT Y IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 102 Appendix C Warranty and licensing ENWW D HP parts and accessories This appendix provides information on the following topics Ordering supplies 10 100 networking and wireless print servers Using HP print cartridges
74. ons To check the printer print a Demo page by pressing the Go button Chapter 6 Problem solving ENWW e The graphic settings in the printer properties might not be correct for the type of job that you are printing Try a different graphic setting in the printer properties See Printer properties driver for more information e Clean the printer particularly the contacts between the print cartridge and the power supply Page format is different than on another printer If you used an older or different printer driver printer software to create the document or the printer properties settings in the software are different the page format might change when you try to print using your new printer driver or settings To help eliminate this problem try the following e Create documents and print them using the same printer driver printer software and printer properties settings regardless of which HP LaserJet printer you use to print them e Change the resolution paper size font settings and other settings See Printer properties driver for more information e For the HP LaserJet 1022n and 1022nw printers use another printer driver Graphics quality The graphics settings might be unsuitable for your print job Check the graphic settings such as resolution in the printer properties and adjust them as necessary See Printer properties driver for more information NOTE Some resolution might be lost when convertin
75. orted is the highest value measured for monochrome printing using all standard voltages 3The default time from Ready mode to PowerSave mode and the recovery time from PowerSave mode to the start of printing is negligible less than 10 seconds because of the instant on fusing 4HP LaserJet 1022 speed is 18 ppm for A4 media and 19 ppm for letter media SThe heat dissipation in Ready mode is 20 BTU hour 86 Appendix A Printer specifications ENWW Physical specifications Dimensions Width 370 mm 14 6 inches Depth 245 mm 9 6 inches Height 241 mm 9 5 inches Weight 2 000 page cartridge installed 6 3 kg 13 9 Ib NOTE Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support j1022 for current information ENWW Physical specifications 87 Printer capacities and ratings Print speed e 18 ppm for A4 and 19 for letter e First page out in as low as 8 seconds 250 sheets of regular weight 75 g m 20 Ib paper 100 sheets of regular weight 75 g m 20 Ib paper e Print resolution ProRes 1200 This setting provides fine line detail at 1200 x 1200 dpi FastRes 1200 This setting provides 1200 dpi effective output quality 600 dpi This setting provides 600 x 600 dpi output with Resolution Enhancement technology REt for improved text Duty cycle 8 000 single sided pages per month maximum 1 000 single sided pages per month average 88 Appendix
76. performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons Hewlett Packard limit
77. print a single page cover letter on letterhead followed by a multiple page document load the standard paper in the main input tray and then feed the letterhead face up in the priority feed slot The printer automatically prints from the priority feed slot first 40 Chapter 4 Printing tasks ENWW Printing on custom size media and cardstock The HP LaserJet 1022 1022n and 1022nw printers can print on custom size media or cardstock between 76 x 127 mm 3 x 5 inches and 216 x 356 mm 8 5 x 14 inches Use the main input tray for multiple sheets See Main input tray for the supported media sizes CAUTION Make sure that the sheets are not stuck together before you load them 1 Load the media with the narrow side forward and the side to be printed facing up Adjust the side and front media guides to fit the media 2 Access the printer properties or printing preferences in Windows 2000 and XP See Printer properties driver for instructions 3 On the Paper Quality tab the Paper Type Quality tab for some Macintosh drivers select the custom size option Specify the dimensions of the custom size media NOTE Not all printer features are available in all drivers or operating systems See the printer properties driver online Help for information about availability of features for that driver 4 Print the document To print using manual feed see Manual feed ENWW Printing on custom size media and cardstock 41
78. print quality You should store envelopes flat If air is trapped in an envelope creating an air bubble the envelope might wrinkle during printing Cardstock and heavy media You can print many types of cardstock from the media input trays including index cards and postcards Some cardstock performs better than others because its construction is better suited for feeding through a laser printer For optimum printer performance do not use paper heavier than 157 g m 42 Ib Paper that is too heavy might cause misfeeds stacking problems paper jams poor toner fusing poor print quality or excessive mechanical wear You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100 180 Sheffield Chapter 4 Printing tasks ENWW NOTE ENWW Cardstock construction e Smoothness The 135 157 g m 36 42 Ib cardstock should have a smoothness rating of 100 180 Sheffield 60 135 g m 16 36 Ib cardstock should have a smoothness rating of 100 250 Sheffield e Construction Cardstock should lie flat with less than 5 mm 0 2 inches of curl e Condition Make sure that the cardstock is not wrinkled nicked or otherwise damaged e Sizes Only use cardstock within the following size ranges e Minimum 76 x 127 mm 3 x 5 inches e Maximum 216 x 356 mm 8 5 x 14 0 inches Cardstock guidelines Set margins at least 2 mm 0 08 inches away from the edges Lette
79. r 0 0 cccececeeceeeeeeeecaeceeeeeeeeeeeeeeceneaaeaeeeeeeeeeeneeetesneenaneas 111 How to comtact HP aisictetnaleedaazanse cused aa a aaa a a a aa eade 112 Index ENWW ENWW Printer basics This chapter provides information on the following topics Quick access to more information Printer configurations Walkaround Printer control panel Media paths Printer software Printer media considerations Quick access to more information NOTE 2 The following sections provide resources for additional information about the HP LaserJet 1020 series printer The HP LaserJet 1020 series printer includes the HP LaserJet 1022 1022n and 1022nw printer models Web links for drivers software and support If you need to contact HP for service or support use one of the following links HP LaserJet 1022 printer e Inthe United States see http Awww hp com support j1022 e In other countries regions see http www hp com User guide links e Walkaround location of printer components e Changing the print cartridge e Problem solving e Ordering supplies Where to look for more information e CD user guide Detailed information on using and troubleshooting the printer Available on the CD ROM that came with the printer e Online Help Information on printer options that are available from within printer drivers To view a Help file access the online Help through the printer driver e HTML o
80. re might be too high In your printer driver make sure that the appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media Make sure that media is loaded properly See Loading media into the input trays for more information Check the media type and quality See Printer media considerations for more information Turn over the stack of media in the tray Also try rotating the media 180 in the input tray For envelopes this can be caused by air pockets inside the envelope Remove the envelope flatten the envelope and try printing again Improving print quality 77 Toner scatter outline Water droplets on bottom edge AQBobCc AQGBbCc AaBbCc AQGBbCc AQBbDG C4 B80 0 665 0d Return to Finding the solution 78 Chapter 6 Problem solving If large amounts of toner have scattered around the characters the media might be resisting the toner A small amount of toner scatter is normal for laser printing Try a different media type See Printer media considerations for more information Turn over the stack of media in the tray Use media designed for laser printers See Printer media considerations for more information NOTE Moisture in the printer is condensing on the fuser assembly and dropping onto the media In excessively hot and humid areas media retains moisture
81. reements 110 support websites 2 SupportPack HP 110 switch power 4 T technical support maintenance agreements 110 text garbled 70 missing 70 toner changing the print cartridge 61 cleaning print cartridge area 50 conserving 107 loose 76 low 74 print cartridge door 4 redistributing 59 scatter outline 78 smear 75 specks 74 storing print cartridges 107 transparencies guidelines for using 29 printing 39 tray main input 4 troubleshooting blank pages 70 contacting HP support 65 creases 77 curl 77 Demo page 64 116 Index dropouts 74 garbled text 70 gray background 75 incomplete text 70 light or faded print 74 loose toner 76 misformed characters 76 missing graphics or text 70 page skew 77 paper handling problems 68 poor graphics quality 71 print quality 65 printed page and expectations 65 printed page differs from on screen page 70 printer setup 64 printer software problems 72 printer computer communication 65 Ready light 64 solutions 64 toner scatter outline 78 toner smear 75 toner specks 74 vertical lines 75 vertical repetitive defects 76 wave 77 wrinkles 77 two sided printing manual 42 U USB potrt location 4 USB connecting the USB cable 14 user guide links 2 using HP print cartridges 107 WwW warranty extended 110 print cartridge 102 product 99 watermarks printing 47 web server embedded 21 web based support 2 Wireless light 4 wireless print servers 106 wireless printing Bluetooth
82. reprinted 40 labels 39 letterhead 40 manual feed 24 ENWW multiple pages on a single sheet of paper 44 N up 44 on both sides of the paper manual 42 transparencies 39 watermarks 47 priority feed slot loading 34 location 4 overview 6 R Ready light 4 recycling HP printing supplies returns and environmental program 96 where to return cartridges 96 redistributing toner 59 registration embedded web server 22 regulatory statement Declaration of Conformity statement 92 regulatory statements Canadian DOC regulations 93 Korean EMI statement 93 laser statement for Finland 94 removing ajammed page 79 removing jams 79 Rendezvous 10 repacking the printer 111 repair contacting HP 112 replacement parts 105 S saving toner 107 selecting media 32 paper 32 separation pad changing 57 service agreements 110 contacting HP 112 settings changing default settings for Windows 98 SE 2000 ME 9 changing default settings for Windows XP 9 changing for current software only 9 Settings tab embedded web server 22 settings print quality 26 size media 12 slot priority feed 4 software installing 8 printer drivers Windows 8 problems 72 Index 115 sites for download 2 software license agreement 101 supported operating systems 8 specifications acoustics 85 capacities and ratings 88 electrical 86 environmental 84 memory 89 physical 87 port availability 90 status light patterns 66 supplies ordering 104 support maintenance ag
83. rhead and preprinted forms Letterhead is premium paper that often has a watermark sometimes uses cotton fiber and is available in a wide range of colors and finishes with matching envelopes Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium Many manufacturers now design these grades of paper with properties optimized for laser printing and advertise the paper as laser compatible or laser guaranteed Some page to page variation is normal when printing with laser printers This variation cannot be observed when printing on plain paper However this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page To avoid problems when using preprinted forms embossed paper and letterhead observe the following guidelines e Avoid using low temperature inks the kind used with some types of thermography e Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving e Use forms that have been created with heat resistant inks that will not melt vaporize or release undesirable emissions when heated to 200 C 392 F for 0 1 second Typically oxidation set or oil based inks meet this requirement e When the form is preprinted be careful not to change the moisture content of the paper and do not use materials that change the paper s electrical or handling properties Seal the forms in moisture proof wr
84. s for HP LaserJet 1022n and 1022nw printers only 4 Select the printer name from the printer list Click Add Embedded web server This feature is only available on the HP LaserJet 1022n and HP LaserJet 1022nw printers Chapter 1 Printer basics ENWW ENWW With the embedded web server you can gain access to the printer settings and information by typing an IP address or hostname of the printer in a web browser such as Netscape Navigator or Microsoft Internet Explorer on any computer You can use the embedded web server to configure the printer view status information purchase printer supplies and obtain troubleshooting information The following web browsers support the embedded web server e Internet Explorer V5 5 and later e Netscape Navigator V4 75 and later e Apple Safari See Using the embedded web server for more information Printer software 11 Printer media considerations CAUTION HP LaserJet printers produce excellent print quality The printer accepts a variety of media such as cut sheet paper including recycled paper envelopes labels transparencies vellum and custom size paper Properties such as weight grain and moisture content are important factors affecting printer performance and output quality The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide Media that does not meet these guidelines might cause the following problems
85. s not yet in effect 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 4 Regulatory information regarding radio module approvals for the HP LaserJet 1022nw Regulatory Model Number BOISB 0405 01 can be found in the wireless user guide for that product Boise Idaho 83714 USA 01 March 2005 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 92 Appendix B Regulatory information ENWW Regulatory statements WARNING ENWW Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for l
86. sferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a Jun 1987 or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved ENWW Hewlett Packard software license agreement 101 Print cartridge limited warranty This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in a
87. t ENWW Printing watermarks 47 48 Chapter 4 Printing tasks ENWW ENWW Maintenance This chapter provides information on the following topics Cleaning the printer Changing the pickup roller Cleaning the pickup roller Changing the printer separation pad Redistributing toner Changing the print cartridge 49 Cleaning the printer CAUTION CAUTION Clean the outside of the printer with a clean damp cloth when necessary Do not use ammonia based cleaners on or around the printer During the printing process media toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing and paper jams To correct and prevent these types of problems you can clean the print cartridge area and the printer media path Cleaning the print cartridge area You do not need to clean the print cartridge area often However cleaning this area can improve the quality of your printed sheets 1 Turn the printer off and then unplug the power cord Wait for the printer to cool To prevent damage do not expose the print cartridge to light Cover the print cartridge if necessary Also do not touch the black sponge transfer roller inside the printer By doing so you can damage the printer 2 Open the print cartridge door and remove the print cartridge 50 Chapter 5 Maintenance ENWW 3 With a dry lint free cloth w
88. t spots on its surface AcbBECc Try printing with new media See Printer A C BoCc media considerations for more information Ny The media lot is bad The manufacturing AQ BoCc processes can cause some areas to reject toner Try a different type or brand of media The print cartridge might be defective See Changing the print cartridge for more information 74 Chapter 6 Problem solving ENWW NOTE If these steps do not correct the problem contact an HP authorized dealer or service representative Vertical lines Make sure that the tray cover is in place The photosensitive drum inside the print cartridge has probably been scratched Install a new HP print cartridge See Changing the print cartridge for instructions Gray background Make sure that the tray cover is in place Aq BoCc Decrease the print density setting through printer properties This decreases the AaBbCc amount of background shading See Printer AQBboCc properties driver Aa BoCc Change the media to a lighter basis weight See Printer media considerations for more AaBbCc information Check the printer s environment Very dry low humidity conditions can increase the amount of background shading Install a new HP print cartridge See Changing the print cartridge for instructions Toner smear If toner smears appear on the leading edge Aa BoCc of the media the media guides might
89. the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by Hewlett Packard or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software Hewlett Packard s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The tran
90. the printer is clean See Cleaning the printer for more information Print is skewed crooked A small amount of skew is normal and might become obvious when using preprinted forms See Page skew for more information Adjust the media guides to the width and length of the media that you are using and try reprinting See Media paths or Loading media into the input trays for more information More than one sheet of media feeds through the printer at one time The media input tray might be too full See Loading media into the input trays for more information Make sure that the media is not wrinkled folded or damaged Try paper from a new ream Do not fan the paper before loading it into the input tray The printer separation pad might be worn See Changing the printer separation pad for more information Printer does not pull media from the media input tray Make sure that the printer is not in manual feed mode Make sure that the media guides are adjusted properly The pickup roller might be dirty or damaged See Cleaning the pickup roller or Changing the pickup roller for instructions 68 Chapter 6 Problem solving ENWW NOTE ENWW Printer curled the media e See Curl or wave for more information e See Media paths or Choosing paper and other media for more information Print job is extremely slow The maximum speed of the printer is up to 18 ppm for A4 media and 19 ppm for letter media for the HP Las
91. the problem Contact HP support Step 3 Can you print a Demo page If the Demo page printed go to Step 4 Is the print quality acceptable If no paper came out see Paper handling problems Press the Go button to print a Demo page If you are unable to resolve the problem Contact HP support 64 Chapter 6 Problem solving ENWW NOTE ENWW Step 4 Is the print quality acceptable Yes If the print quality is acceptable go to Step 5 Is the printer communicating with the computer If the print quality is poor see Improving print quality Verify that the print settings are correct for the media you are using See Choosing paper and other media for information on adjusting the settings for various types of media If you are unable to resolve the problem Contact HP support Step 5 Is the printer communicating with the computer Try printing a document from a software application Yes If the document prints go to Step 6 Does the printed page look like you expected If the document does not print see Printer software problems If you are using a Macintosh computer see Mac OS X problems If you are unable to resolve the problem Contact HP support Step 6 Does the printed page look like you expected Yes The problem should be resolved If it is not resolved Contact HP support See Printed page is different than what appeared on screen If you are unabl
92. tings e View and change network configuration The embedded web server works when the printer is connected to an IP based network The embedded web server does not support IPX based printer connections You do not have to have Internet access to open and use the embedded web server However if you click a link in the Other Links area you must have Internet access to go to the site associated with the link To open the embedded web server 1 In a supported web browser type the IP address or hostname for the printer To find the IP address print a Configuration page at the printer by pressing and holding the Go button for 5 seconds Once you open the URL you can bookmark it so that you can return to it quickly in the future 2 The embedded web server has three tabs that contain settings and information about the printer the Information tab the Settings tab and the Networking tab Click the tab that you want to view Information tab The Information tab consists of the following pages e Device Status This page displays product information such as the network name network address and model information e Configuration This page shows the information found on the printer Configuration page Using the embedded web server 21 Settings tab This tab allows you to configure the printer settings from your computer such as default paper size and EconoMode If this printer is networked always consult with the printer adminis
93. to the print cartridge hold the print cartridge at each end 2 To redistribute the toner gently rock the print cartridge from front to back A Rez 5x CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 3 Reinsert the print cartridge into the printer and close the print cartridge door ENWW Redistributing toner 59 If the print is still light install a new print cartridge See Changing the print cartridge for instructions 60 Chapter 5 Maintenance ENWW Changing the print cartridge CAUTION To prevent damage to the print cartridge minimize its exposure to direct light Cover the print cartridge with a sheet of paper 1 Open the print cartridge door and remove the old print cartridge See the recycling information inside the print cartridge box CAUTION To prevent damage to the print cartridge hold the print cartridge at each end 2 Remove the new print cartridge from the packaging and gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge meee Az 3 Pull the tab until all the tape is removed from the print cartridge Put the tab in the print cartridge box to return for recycling ENWW Changing the print cartridge 61 4 Insert the new print cartridge in the printer making sure that the print cartridge is in position Close the print cartridge door CAUTI
94. trator before changing the settings on this tab Networking tab This tab allows the network administrator to control network related settings for the printer when it is connected to an IP based network Other links This section contains links that connect you to the Internet You must have Internet access to use any of these links If you use a dial up connection and did not connect when you first opened the embedded web server you must connect before you can visit these websites Connecting might require that you close and then reopen the embedded web server e HP Instant Support This link connects you to a set of dynamic web pages to solve specific problems and to determine what additional services are available for the printer e Product Registration This link connects you to the product registration page on the HP website e Order Supplies This link connects you to the Sure Supply website to order genuine HP supplies from HP or a reseller of your choice e Product Support This link connects you to the support site for the HP LaserJet 1020 series printer You can search for help regarding general topics NOTE The HP LaserJet 1020 series printer includes the HP LaserJet 1022 1022n and 1022nw printer models 22 Chapter 3 Managing the printer ENWW ENWW Printing tasks This chapter provides information on the following topics Manual feed Canceling a print job Understanding print quality settings Optimizin
95. tsegiogtddines E aE 96 Material safety data sheet 0 0 cee eer ee entre ents ee neers eee ee eee nieeee eee neeeeerenaeeeee 98 Appendix C Warranty and licensing Hewlett Packard limited warranty statement ccc cceeeeceeeeeeeeeeeeeeeeeeeneeeeeeeetaeeeeeeenaeeeeeeeaaas 99 Hewlett Packard software license agreement eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeesetineeeeeeeaaes 101 Print cartridge limited warranty 0 ccccceeeeeeeeeee teeter ee ee tenets eee eaeeeeeeeeeeeseeenaeeeeeeeiaeeeeneeaas 102 Appendix D HP parts and accessories Ordering supplies eee er 104 10 100 networking and wireless print servers cece cette ee eenee ee eeneeeee tenets eetneeeeeeneeeeeeea 106 Using HP print Cartridges siccis a ee tienes AARAA E 107 HP policy on non HP print Cartridges cece eeeeeeeeeeneeeeeeeeeeeeeeseeeaeeeeeeeaeeeseeeaeees 107 Storing print cartridges eee eee ee eeeee eee ee eee ee eeeeae eee eeeaaaeeeeeeaeeeeeeenaeeeeesenaeeeeeeeaas 107 Print cartridge life expectancy oo eecceeeeeeeeceeeee eee eeeeeeeeeeeeeaeeeeteeeaaeeeteeeaeeeeseeaaeeeseeaaees 107 SVG LOCK Miranin E E ede dev E EE NE A E N KEERA EE E 107 Appendix E Service and support Availability of support and service cceeeeceeeeeeeeeececeeeeeeeceeaaeceeeeeeeseaeaaeceeeeseseceeeeeeeeeeeeaees 110 HP Care Pack Services and Service Agreements seesseeessseessreseernesssnaseinnnannannaanens 110 Guidelines for repacking the printe
96. ure to direct light Some HP LaserJet print cartridge packages are stamped with an alphanumeric date code This code represents a 30 month period beyond the date of production that facilitates efficient inventory management processes between HP and its resellers It does not serve as an indication of toner life shelf life or relate in any way to warranty terms and conditions Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require When printing text at approximately 5 coverage the print cartridge for the HP LaserJet 1020 series printer lasts for an average of 2 000 pages It is possible that the toner supply will outlast the mechanical parts in the print cartridge If the print quality begins to degrade under these circumstances you must install a new print cartridge even if there is toner supply remaining in the cartridge This life expectancy assumes that you set the print density to 3 and turn EconoMode off These are the default settings Saving toner While in EconoMode the printer uses less toner on each page Selecting this option will extend the life of the print cartridge and reduce your cost per page but it will reduce print quality HP does not recommend the full time use of EconoMode Using HP print cartridges 107 108 Appendix D HP parts and accessories ENWW ENWW Service and support This appendix provides information on the following topics
97. ustom size media and cardstock 0 eeeccceeeeeeeeeeeeeeeeeeeeeeeneeeeeeeaeeeeeesnaeeeeneeaees 41 Printing on both sides of the paper manual two sided printing 0 cseceeeeeeeeeeeeeeeeenees 42 Printing multiple pages on a single sheet of paper N UP printing eee eeeetteeeeeeeneees 44 PFINUING DOOKIE saienisi eA aE EA EO 45 Pining wema anen a E 47 5 Maintenance Cleaning ihe printer proren teasa a N eave 50 Cleaning the print Cartridge Area ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeseeeaeeeeeeaaaeeesenaeeees 50 Cleaning the printer media path ccececceceeccecceeeeeeeeeeceeaeeeeeeeeeeeeesececnnaeaeeeeeeeeeeneeenenea 51 Changing the pickup roller vccccsccestecceeed caecaneted enact acdateees idldaeetaedeneectasddiataniadectestnndegaeetaneaetae 53 Cleaning the pickup roller cccccceeceesenccceceeeeeeeeaneeceeeeeeaaaaeceeeeeeesqaaaaecaeeeesseeeaeeeeeeeenseeaes 56 Changing the printer Separation pad ccccccceeeeeeeeceeceeeeeeeeeeaeeeeeeeeeeeaueaeeeeeeeseseneeeeeeeettes 57 FREGISTIDULING Oner sasies ea E aedaedy sauced des segundasensiuedaatersades ed eesdedaeeseaued 59 Changing the print Cartridge icciesiadeiveeiicevitiaiees aaa A ARANAN EAA 61 6 Problem solving Finding the SOIUtION rserressiniiuiiiiarrrirni ne eee Aa EETAS EEEa AEA 64 Step 1 Is the printer set up correctly cecececceeceeeeeeeeeneeeeeeeeesenaeaeeeeeeeseeeaeeeeeeesetenaeees 64 Step Z ls the Ready
98. x B Regulatory information FCC compliance noiai a aE E aaa aa aa a aE iai 91 Declaration Of GOmfOrMUty ssrsrsosno iirinn EARE ANAA ENANTA AER a 92 Regulatory Statements asi cis cnccecece onirin EE TAAT RAE EEA A 93 Laser safety statement oened arn inan nk E Nnna ANARAN NAAA NAARAAN RRN NaRa 93 Canadian DOC regulations scersssissii aan a E NEA 93 Korean EMIstate ment sacientcvsaccctedsnaasdeausaivaadecdescaaadivecssaandudesntandedeedaaasacttavesaddiectteanalcesnaace 93 Laser statement for Finland c ccc eeceeceeeeceeeeeeeeeceeeaeeeeeeeeeeeeeseeeececeauesaeeeeeeeeeeteeneeea 94 Environmental product stewardship program 2 ececccececeeeeeeeeeeceneecaeeeeeeeeeesessncnaaaeeeees 95 Protecting the environment ces ce ice ceeedetsceeeetesteeeet tested coud ee EEEE EAEE 95 Ozone production ee eee 95 Energy COMSUMPUON sirsiran ienei eeii EEEE EEE EEEE EET 95 v vi POMEP CONSUMPTION rediet ana ea da a aa aaa a aaa 95 Paper USC aicina a a a a a a a a a a Eai 95 PIASUGCS caoiaee eieaa a aaea a aa eea a e aaa aaa 95 HP LaserJet printing supplies cccccceeececceecce cece a A EA E E 96 HP printing supplies returns and recycling program information seeeeeeeeeeeeeeesseene 96 Paper naciana A a a E EEEE eens 96 Material restrictions ccccccccceceeeeeeeeeeceeaeeeeeeeeeeeesecccaaeaeeeeeeeeeeesetecececaecaeeeeeeeseeseneeaeeas 96 FOR more INTORMALOMN ches cceskevscdeiedacs ces cdexnersatuadbewcndevereaaue

HP LaserJet 1022 User's Manual

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