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HP Pavilion User's Manual

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1. The special buttons are at the top of the keyboard Some models have some of these special buttons on the left side of the main keys These buttons operate a CD ROM or DVD ROM player connect you to the Internet or provide quick access to specific functions To find out what each special button does see Buttons on page 19 Quick Start Guide 17 Features Note Your keyboard may not have all the features listed Your keyboard enables you to Adjust speaker volume Mute speaker sound Start and stop playing a CD or DVD skip to different tracks and eject the disc tray Connect to the Internet if you have an established Internet account Search for information on the Internet Customize the buttons to open programs and connect to Internet Web sites Place the PC into standby to save power Get support information Find a file or program on the hard drive Print 18 HP Pavilion home PC Buttons The top of the keyboard has a number of special buttons C pame amp MGata F My HP Picture Media Volume Standby Help HP Club Print Toolkit ji Shopping Sports Finance Connect Search Chat E Mail Controls Control Music Mute WZ LJ QO COC DJ o LI Errrrrrrrr EEH PAE z SS Mo O Coo UU TBE EE LLL T DOON me HHH H E TRN jes Note Some buttons may be labeled differently on y
2. Internet Service Provider ISP defined 32 Internet tour xviii introduction 3 invalid media error 74 inventory checklist iv K keyboard features 18 reconfiguring buttons 22 troubleshooting 72 73 types of buttons 19 Quick Start Guide 83 keyboard keys alphanumeric 15 arrow 16 function 16 numeric 17 L logging off 9 M manuals online 4 42 43 messages from HP turning off 67 microphone 24 adjusting volume 25 Microsoft XP Help xxi 4 modem setting up 34 monitor 5 monitor troubleshooting 71 mouse autoscroll feature 14 buttons 13 left handed 13 optical 12 panning feature 14 84 HP Pavilion home PC roller ball 12 scroll wheel button 13 scrolling 13 troubleshooting 74 using 12 MPEG video playing 58 music Help in MusicMatch Jukebox 50 Help in Windows Media Player 52 keyboard button 21 MusicMatch Jukebox 21 49 playing 49 51 Windows Media Player 51 Mute button 21 Net See Internet about network cable warning 37 network interface adapter about 36 connecting 36 network interface card 36 NIC 36 no sound 70 non system disk error 74 Oo Off button See shutting down computer On button 5 online manuals 4 42 43 onscreen guides 64 operating system 9 operating system help xxi 4 Outlook Express receiving e mail 46 sending e mail 45 P panning scrolling mouse 14 peripherals 5 playing DVD movies 53 disc types 58 Power b
3. 2 Close the disc tray by gently pushing the tray into the computer 3 Click Start on the taskbar 4 Click My Computer 5 Double click the CD Drive icon From there you can copy audio or data files to a CD using the HP RecordNow software program To open HP RecordNow program 1 Click Start on the taskbar 2 Choose All Programs 3 Choose HP RecordNow 4 Click RecordNow Note For information about recording onto CDs refer to the Help menu in the HP RecordNow program Playing DVD Movies The DVD ROM drive select models only can run software on CD ROMs play music CDs and play DVD movies and software Playing a DVD DVDs automatically play after you insert the disc Note DVD movies are often localized to geographical countries regions For information about this see Using Country Region Codes on page 56 1 Insert the disc into the DVD ROM drive Note On a double sided DVD read the text around the inner hole of the disc to determine which side A versus B or Standard versus Widescreen fo play Place the disc in the tray with the label face up for the side you want to play Quick Start Guide 53 2 Close the disc tray by gently pushing the tray into the computer The movie plays in its own resizable window and the WinDVD control panel appears Video window InterVideo WinDVD I ee z 000 00000 Control panel 54 HP Pavilion home PC You may want to start WinDVD and adjus
4. O O LEDs m 100 Lit green when connected to a 100BaseT port a oo m LINK Lit green with valid network is connection m 10 LNK Lit green when connected to a 10BaseT port fem eae m 100 LNK Lit green when connected to a 100BaseT port m LINK Lit green with valid network connection m ACT Lit during network data transfer activity ACTIVITY Lit yellow during network data transfer activity 38 HP Pavilion home PC Setting Up Your Internet Account Before you can connect to the Internet you need to sign up with an Internet Service Provider ISP HP has made arrangements with leading ISPs in your area to help you sign up for Internet service Use Easy Internet Sign up to sign up with an ISP The software programs for available ISPs are part of your system The Windows desktop may have a folder called Online Services which includes icons for accessing various online services These icons are part of the Windows operating system but they are not functional in all countries regions Signing Up with an ISP Using Easy Internet Sign up Easy Internet Sign up helps you sign up for a new Internet account set up an existing account or configure Internet access using a LAN local area network cable modem or DSL Digital Subscriber Line Connect the telephone line to your modem Refer to the setup poster and to Setting Up the Mo
5. following pages for possible solutions Look up the description of the problem and try the solution listed For more detailed information press the Help button on your keyboard or click Start on the taskbar and select Help and Support Problem Solution My computer won t m When you press the On button on the front of the computer the following events turn on at all should happen 1 The keyboard indicator lights flash 2 The light next to the diskette drive flashes 3 The hard disk spins or the diskette drive makes a noise 4 The computer makes one beep indicating it is operating properly Warning Your system is provided with a voltage select switch for use in a 115 or 230 VAC power system The voltage select switch has been pre set to the correct voltage setting for use in the particular country region where it was initially sold Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty Quick Start Guide 69 Problem Solution My computer won t turn on at all If the computer doesn t go through the above procedure check the following m The power cord and all cables are securely plugged into the computer m The power cord is plugged into a grounded outlet Check to see whether the outlet works by plugging another item into it m The monitor is connected to the computer plugged in and turned on installed a new printer or other devi
6. CD to the case when you are finished using it m Handle the disc by its outside edges or center hole only m Do not touch the unlabeled side of a CD or place the unlabeled side down on your desk Doing so could scratch the surface of the CD m Store CDs at room temperature Playing Music CDs The HP Pavilion includes MusicMatch Jukebox select models or Windows Media Player This software lets you play music CDs Using MusicMatch Jukebox This software lets you play music CDs as well as record digital music files create music CDs on your hp cd writer drive organize your digital music into libraries and listen to music over the Internet If you are connected to the Internet when playing a music CD MusicMatch Jukebox searches a CD database on the Internet displays the song titles in the Playlist area and then begins playing the CD The next time you play this CD you don t need to be connected to the Internet MusicMatch Jukebox keeps the song titles Quick Start Guide 49 To play a music CD 1 Insert the music CD into the drive The MusicMatch Jukebox window opens Or If the MusicMatch window does not automatically open click Start on the taskbar choose All Programs and then select MusicMatch Jukebox 4 P L A Y L 1 s T 0o 8 8 oOo OPEN SAVE CLEAR CD R SHUFFLE REPEAT If you are not currently connected to the Internet the CDDB Internet Connectivity dialog box appears If you
7. Ei Alerts you to hp center new messages logo Help 66 HP Pavilion home PC Turning Off the HP Center Service To permanently turn off the HP Center Service You can turn off the HP Center Service Note f you change your mind later you can turn on the temporarily during the current PC session or service See Re enabling the HP Center Service permanently for all future PC sessions in the following section 1 Click Start on the taskbar 2 Choose All Programs 3 Choose hp center To temporarily turn off the HP Center Service 1 Right click the hp center icon in the system tray area of the taskbar gt 2 Select Shut down hp center service 4 Click Disable hp center The service is turned off until you restart the PC The service is turned off until you re enable it Ga o 5 5 Q Q Quick Start Guide 67 Re enabling the HP Center Service The service comes enabled with the PC You can turn off the service and re enable it later using the steps below When you re enable the HP Center Service the service runs whenever you are connected to the Internet and you receive messages as they become available To turn on the service 1 Click Start on the taskbar 2 Choose All Programs 3 Choose hp center 4 Click Re enable hp center 68 HP Pavilion home PC Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC refer to the
8. Hewlett Packard choose hp pavilion pc tools and click hp pe system recovery Continue with step 5 Or m f the computer does not respond press and hold the On button until the computer turns off Continue with step 3 Wait a few seconds and then press the On button to turn the computer on During the startup do the following to enter the System Recovery program When the blue screen with the HP Invent logo appears press the F10 key on the keyboard You have only a few seconds to press the F10 key before the normal startup process continues Wait until the System Recovery box appears asking Do you really want to start HP PC System Recovery Quick Start Guide 77 6 Click Yes to continue with the recovery process 7 Follow the onscreen instructions 8 Complete the computer startup and finish the registration process Then reconnect all peripheral devices Freeing Up Space on Your Hard Disk Drive The PC comes with a hard disk drive Depending on your model the hard disk drive has 20 gigabytes GB to more than 160 GB of total disk space The PC comes with preloaded software programs and a partition within the hard disk drive that takes up a certain amount of space on the hard disk drive Note The system recovery image is in a partition area of the hard drive this disk space is not available for your use 78 HP Pavilion home PC The partition m Houses a backup version of the operating system and
9. On the Computer for the First Time After you ve completed connecting the components of the HP Pavilion by using the steps illustrated on the setup poster you re ready to turn on the computer First press the Power button on the monitor Then to turn on the computer press the On button on the front of the PC Note The power supply is pre set for the country region in which you purchased the HP Pavilion If you move to another country region please make sure you check its voltage requirements before plugging your PC into an AC power outlet Quick Start Guide 5 Your computer may look different from the ones Registering with HP shown here As part of the initial setup in some countries regions you will be prompted to register the computer with HP It s important to register so that you can be notified of changes and updates to the HP Pavilion This information also assists HP Customer Care if you ever need to call for support We recommend that you register the HP Pavilion at this time You can register any of these ways m When you first start up your computer follow the onscreen instructions and register as soon On button as you have a modem connection m Double click the registration icon on your When you first turn on the computer a series desktop and follow the onscreen instructions of startup screens appears To proceed with the initial Microsoft Windows setup you must answer a few questions h
10. Software Choice Outlook Express s Remote Assistance Windows Media Player 8 Windows Messenger Note The screen on your computer may not match the Quick Start Guide lt hp povilion HP Tour Guide Click Start choose All Programs Hewlett Packard click hp pavilion pc tools and then click hp tour guide Or Click the icon on the desktop select models A Let the HP Tour Guide show you the desktop and the basics of the Internet and e mail xviii HP Pavilion home PC Your HP Pavilion home PC Support Guide You can get help over the telephone from HP See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage for license information and for support telephone numbers and addresses The Support Guide contains operating specifications for the PC along with regulatory and safety information hp pavilion home pc support guide v where to get help v warranty and license information v declaration of conformity v operating specifications v regulatory and safety information Note Your document contents may vary Quick Start Guide xix HP Web Sites Type these Web site addresses into the Address box of your Internet browser and then press the Enter key on your keyboard to find helpful information from HP online www hp com Go to HP s main Web site for the latest information about your HP Pavilion home PC and all y
11. The farther you move the pointer from the starting point the faster the document scrolls 3 To stop autoscroll press the wheel button again 14 HP Pavilion home PC The Panning Feature Use the panning feature when you want to skim through a document 1 To use panning press and hold down the wheel button 2 Slowly move the mouse in the direction you want fo scroll The farther you move the pointer from the starting point the faster the document pans 3 To stop the panning feature release the wheel button Using the Keyboard Introduction The keyboard has an arrangement of standard keys and special buttons The illustrations show the location of the keys and buttons The location of keys or buttons on your keyboard may vary from the illustrations Alphanumeric keys O0 o CBD 0000000 cooo ILI The alphanumeric keys are the main keys found on a standard typewriter Quick Start Guide 15 Function keys O o OSD 0000000 cooo 1I a The function keys are the F1 through F12 keys located above the main keys Pressing F1 displays a Help window for the software program being used Pressing F3
12. There are two types of DVD discs DVD R RW and DVD R RW DVD R and DVD RW discs do not work in the DVD R RW drive 1 Make sure the computer is on 2 Press the Eject button near the drive to eject the disc tray Note On some PCs the media drive is located behind a door on the front of the computer Your computer may look different from the ones shown here Eject button Drive door Quick Start Guide 47 3 Remove the CD DVD from its case holding on to the disc edges only 4 Gently place the disc in the tray with the label facing up 5 Close the disc tray by gently pushing the tray into the computer 48 HP Pavilion home PC You can also close the tray by clicking the close open button on the control panel for the program such as MusicMatch Jukebox or Windows Media Player that controls the drive Note For the top drive in the PC you can close the tray by pressing the media control open close button on the keyboard Removing a CD or DVD Note You cannot remove a CD or DVD after you have turned off the computer so make sure you do so before shutting down the computer 1 Open the disc tray by pressing the Eject button 2 Holding on to the disc edges only lift the CD or DVD out of the tray 3 Place the disc in its case 4 Close the disc tray by gently pushing the tray into the computer Handling CDs To avoid damaging a CD follow these guidelines m Return the
13. any Internet and network connections and from power If the guide is installed on your computer be sure to print it for future reference 4 HP Pavilion home PC You can find online guides and information for your PC at the HP Customer Care Web site To find online manuals for your PC 1 Type http www hp com cposupport eschome html into your browser address box and press the Enter key on your keyboard 2 In the QuickFind box type your product name or number Pavilion 712a for example The product number is on the lower front of the PC chassis 3 Click product support for your language when the Results window appears 4 Click manuals to see a list of manuals for your PC Setting Up the Computer Follow the steps shown on the setup poster to set up the computer in your work area Then read the topics in this section that describe how to turn on the computer for the first time and finish the registration process After registering install any software programs that came on CDs or DVDs included in the computer box select models only Note Some programs come preinstalled on the PC Before installing a program check to see if it already installed on your system When you have completed these steps you may add any printer scanner camera or other peripheral equipment you have for your system Refer to Connecting External Components to Your Computer on page 59 for connector information Turning
14. displays a search window F1 and F3 are available at all times Other function key operations may depend on what software program you are using 16 HP Pavilion home PC Arrow keys 0 o OSD 0000000 cooo TE a The arrow keys are controls for up down right and left You can use these keys instead of the mouse to move the cursor for navigation in a Web site in a document or in a game Numeric keys O0 o ODD 0000000 cooo ACE r When the Num Lock LED light emitting diode on the keyboard is on the numeric keys are the number keys and arithmetic functions found on a basic calculator When the Num Lock LED on the keyboard is off the numeric keys are directional keys used during games or to move the cursor Press the Num Lock key to lock and unlock the numeric key functions Special buttons Eo 0000000 Cee AECE am a a
15. off The next time you use the computer any programs folders and documents that were open before you put the computer in standby will be available With standby mode you can save electricity without having to wait for the PC to go through the normal startup routine when you turn it on Standby mode also allows faxes to come through to the computer and it enables the PC to automatically retrieve e mail messages and download information from the Internet if you have programmed the computer to do so To manually put the computer in standby 1 Press the Standby button on the keyboard The screen goes dark and the computer goes into standby mode 2 When you want to use the computer again press a key on the keyboard or press the Standby button The screen display reappears just as you left it Another way to manually put the computer into standby is to 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Click Stand By Quick Start Guide 27 If the computer does not work properly when you wake it from standby reset the computer press and hold the On button on the front of the PC for approximately 5 seconds until the system turns off Then turn the computer back on Note Using the On button to reset the system is not recommended and should be used only as a last resort Hibernation Mode When the computer is in hibernation mode it saves everything that is in computer memory to the hard disk turns off t
16. the programs included with the PC m Takes up about 5 GB of hard disk space reducing the total amount of space available for your use m Replaces the need for system and application recovery CDs Use the following procedures to m View the amount of used and free disk space by using the System Tools Disk Management m Uninstall unneeded programs m Use the Disk Cleanup utility m Reinstall programs that came with the PC Displaying Hard Disk Space To view the amount of space on the hard disk 1 Click Start on the taskbar 2 Click Control Panel 3 Click Performance and Maintenance if present 4 Double click Administrative Tools 5 Double click Computer Management The Computer Management window opens 6 Double click Storage 7 Double click Disk Management Local Information displays for each drive on your PC You may need to scroll the window to the right to see the capacity and the free space sizes Increasing Available Hard Disk Space You can free up space on the hard disk by uninstalling programs or by using the Disk Cleanup utility to remove unneeded files To uninstall programs 1 Click Start 2 Click Control Panel 3 Double click the Add or Remove Programs if present 4 Click the program and then click the Change Remove button 5 Click OK when the confirmation window opens 6 Repeat steps 4 and 5 for each program you want to remove 7 Click Close Quick Start Guide 79 To
17. using correct DVD disc 58 cd writer drive playing 52 recording 52 writing to 53 chassis symbols 63 combo drive 57 components 5 computer Application Recovery 75 damage warning 69 hibernation mode automatic 29 hibernation mode manual 28 no sound 70 not working 71 problem turning on 69 Quick Start Guide 81 replacement parts 42 service locations 42 setting it up 5 8 settings 9 sleep mode See hibernation mode standby mode about 27 standby mode automatic 29 standby mode manual 27 System Recovery 75 System Restore 75 troubleshooting 69 turning off 26 turning on 5 upgrading internal parts 4 Connect button 40 connecting Ethernet adapter 36 external components 59 phone line 39 to a Web site 41 to the Internet 40 connectors PC back vii 61 PC front viii 60 symbols on chassis 63 82 HP Pavilion home PC Control Panel opening 9 corrupted software 75 country region code warning 57 country region codes for DVD 56 D desktop xi desktop tour xviii device not working 70 Disk Cleanup utility 79 domain name 33 drivers finding xvii updating 41 DVD country region code warning 57 country region codes 56 discs 58 Help 54 inserting 47 keyboard button 21 opening drive 47 playing 53 removing 48 terminology 55 E Easy Internet Sign up x 39 Eject button 47 e mail address 33 keyboard button 20 receiving 44 sending 44 tour
18. volume for click Recording Quick Start Guide 25 4 In Show the following volume controls select the Microphone check box 5 Click OK 6 Adjust the volume of Microphone Balance by dragging the volume control slider Note f the volume is now acceptable proceed directly fo step 10 7 To make finer adjustments to the sound click the Advanced button and then select the Boost check box 8 Click Close 9 Repeat step 6 if needed 10 Click X Close on the upper right corner of the Volume Control window 26 HP Pavilion home PC Turning Off the Computer You can turn off the computer without pressing any buttons on the computer chassis 1 Close any open software programs To x close programs click X in the upper right corner of each window 2 Click Start on the taskbar 3 Click Turn Off Computer at the bottom of the menu 4 Click Turn Off 5 Turn off the monitor For information on alternatives to turning off the computer see the next section Putting the Computer into Standby and Hibernation Mode Putting the Computer into Standby and Hibernation Mode As an alternative to shutting down the computer you can put the PC in standby mode To conserve power you can automatically put the computer into standby and then hibernation by setting the power management timers Standby Mode When the computer is in standby mode it goes into a low power state and the monitor is blank as if it s turned
19. want to search the Internet for the name of the artist and the song titles on the CD you will need to connect to the Internet and then click Continue lookup If you don t want to connect to the Internet click Quit 50 HP Pavilion home PC 3 To control the CD currently in the drive click the buttons in the MusicMatch Jukebox window To play a particular song double click its song title or track number in the Playlist You can also control the CD using the media control buttons if your keyboard has them For more information on this software refer to the online Help within the MusicMatch Jukebox program To view the Help menu 1 Insert a CD in the drive The MusicMatch Jukebox window opens Or If the MusicMatch window does not automatically open click Start on the taskbar select All Programs and then select MusicMatch Jukebox 2 Click the Help menu in the MusicMatch Jukebox menu bar Using Windows Media Player This software lets you play music CDs as well as play DVDs when you have a DVD ROM drive You can use it to record digital music files create music CDs on your hp cd writer drive organize your digital music into libraries and listen to music or view a music video over the Internet To play a music CD 1 Insert the music CD into the drive The Windows Media Player window opens Or If the Windows Media Player window does not automatically open click Start on the taskbar choose All Programs and
20. xviii using Outlook Express 45 erased software 75 error disk 74 invalid media 74 Ethernet adapter connecting 36 external components connecting 59 F faxes standby mode 27 freeing up hard disk space 78 front connectors 60 H hard disk cleanup 79 hard disk drive freeing up space 78 hard disk space available 79 increasing 79 Help MusicMatch Jukebox 50 on the Web 42 over the telephone 7 Windows Media Player 52 Help and Support xiv opening 11 Help button 20 hibernation mode 27 28 automatic 29 manual 28 high speed Internet connection 36 home Web page 41 HP button 19 hp cd writer drive playing 52 recording 52 writing to 53 HP Center xii 10 65 re enabling 68 toolbar 66 turning off service 67 Updates from HP Messages 65 HP drivers finding xvii 41 updating 41 hp dvd writer 58 hp dvd writer drive 58 using correct disc 58 HP Instant Support 11 12 HP Pavilion learning to use xv 9 HP Pavilion PC Tools xvii 64 HP Picture Toolkit button 20 HP RecordNow program 53 HP Tour Guide xviii 64 HP Web site 41 finding service locations 42 getting replacement parts 42 Windows XP Help xx 4 Instant Support 11 12 Internet about 31 browser programs 40 browsing the Web 33 connecting to 34 40 Easy Internet Sign up x 39 finding an ISP 39 high speed connection 36 ISP provided browser 40 keyboard button 20 searching the 33 signing up with an ISP 39
21. Internet Message Archive View closed requests Note HP Instant Support is not available in all models xvi HP Pavilion home PC All Programs Click Start and then choose All Programs to find all the software programs on your computer Choose Hewlett Packard and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide Hewlett Packard E WeatherBug Windows Catalog t Windows Update F Accessories fn ArcSoft ShowBiz A ArcSoft Software Suite n GameChannel Updated F Games omy Hewlett Packard an hp center FA HP DLA F HP Photosmart R HP RecordNow A Intervideo WinDYD fn Microsoft Works n Norton Antivirus an Online Services Internet Internet Explorer I MSN Explorer A MUSICMATCH Jukebs D Windows Movie Make y Easy Internet Sign u Fan Quicken Financial Center fn Sonic Foundry d E Sonic myovo fn Startup GR VERITAS Software Van WeatherBug an WordPerfect Office 2002 AllPrograms gt All Programs gt Start button gt screen pictured here n Zero Knowledge Freedom gt gt 2 Acrobat Reader 5 0 Easy Internet Sign up EMusic Encarta Online Deluxe we hp welcome gift BS IntelliMover Demo fii hp pavilion pc tools gt an Memories Disc gt A Microsoft Money 2002 A Microsoft Works I MSN Explorer fl Music Store AQ MUSICMATCH Jukebox 8 My
22. Quick Start Guide The information in this document is subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of HP Hewlett Packard Company Home Products Division P O Box 4010 Cupertino CA 95015 4010 USA Hewlett Packard Company 2002 All rights reserved Hewlett Packard is a registered trademark of Hewlett Packard Company in the United States of America and other countries regions This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unles
23. Wide Web WWW defined 32
24. by clicking a category on the screen until you get to the last level The last level shows titles of each HP Pavilion PC Help topic Click a specific title to display the HP Pavilion PC Help topic To print a topic click the Print button in the middle of the screen To search type a word in the Search box at the top of the HP and Microsoft Help and Support Center window Click the arrow next to the Search box to see your results To return to a previous window click the Back button next to the arrow in the Help and Support Center toolbar Print this page for future reference by clicking the Print button in the middle of the screen Hewlett Packard Company 2002 All rights reserved Quick Start Guide xv HP Instant Support Help and Support Center Q sack X Q A a Index Si Favorites J History D support x Options sern JA Ol Set search options invent f Add to Favorites fas Change view Print K Locate in Contents HP Instant Support HP Instant Support Send a help req uest HP Instant Support lets you send a help request directly to an HP support analyst Inbox via the Internet o My Messages o Request Help Message Archive Submit a request for help to Instant Support Click Start Help and T Support and then View replies from the support analyst HP Instant Support My Messages Run tests yourself or contact View messages sent to Instant Support an HP Support analyst for help over the
25. ce and it won t work Be sure that you installed the device drivers that came with the new device You may need an updated driver for Windows XP For non HP peripherals contact the vendor directly For HP peripherals visit the HP Web site Refer to your Support Guide for details The computer doesn t make any sound Check the speaker connection Note Some systems include an adapter cable for the speakers The left and right speaker cables plug into the adapter cable The adapter cable plugs into the speaker port on the back of the computer If your speakers have a power button check whether it is turned on and the power supply is turned on select models only Remove the headphone connection Use the keyboard controls to increase the volume Press the Mute button on the keyboard to see if the mute feature is turned on Click the Volume icon on the taskbar Increase the volume and make sure the Mute box is not selected 70 HP Pavilion home PC Problem Solution The computer or part of it doesn t seem to be working Try restarting the computer as follows 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Click Restart If the computer shows no response to mouse or keyboard actions reset the computer 1 Press and hold the On button until the system turns off 2 Wait a few seconds and turn the computer back on Note Using the On button to reset the system is not recommended and sho
26. change the order of the buttons Click the hp center logo on Talcenter the toolbar and choose Help for detailed instructions Help and Support To open the Help and Support Center press the Help button on your keyboard or click Start on the taskbar and select Help and Support Help has information tours and tutorials Help also has troubleshooting tools to assist you including HP Instant Support Note HP Instant Support is not available in all models Quick Start Guide 11 HP Instant Support Note HP Instant Support is not available in all models When you need assistance to solve a computer related problem start HP Instant Support 1 Click Start on the taskbar and click Help and Support 2 Click HP Instant Support 3 Click Request Help 4 Follow the onscreen instructions to run a test or submit a problem to HP Instant Support When you submit a problem to HP Instant Support you communicate over the Internet with an HP Support analyst The analyst will work with you until the problem is solved 12 HP Pavilion home PC Using the Mouse Your PC includes a mouse When you move the mouse its roller ball moves and causes the cursor on the screen to move Use the mouse on a flat surface You may have an optical mouse that uses a light instead of a roller ball to sense movement Use the optical mouse on an opaque surface Note The optical mouse cannot work on a glass translucent or reflective s
27. dem on page 34 Note f you decide to use a DSL or a cable Internet connection contact your ISP for any specific software and hardware you may need Open Easy Internet Sign up m Double click the easy Internet ae sign up icon Or m Click Start on the taskbar Choose All Programs Click easy Internet sign up Quick Start Guide 39 The Easy Internet Sign up screen appears Using ISP Provided Browser 3 Follow the onscreen instructions If you have signed up for an ISP that provides the browser you can open the browser program Connecting to the Internet and connect to the Internet by using either of the following methods A Web browser program searches for finds and displays Web site information How you m Double click the ISP provided icon on the access and explore the Internet depends on desktop whether you are using an ISP that provides the Or browser or an ISP that allows you to use any m Press the Connect or Internet button browser on the keyboard B 40 HP Pavilion home PC Using Any Browser If you signed up for Internet access with an ISP that allows any browser use Internet Explorer or another Web browser to explore the Internet To connect to the Internet use either of the following methods m Click Start on the taskbar choose All Programs and click Internet amp Explorer Or m Press the Connect or Internet button on the keyboard Once you are connected to the Internet your brow
28. ee instructions above 7 If necessary click the Send Recv tool on the 2 f necessary click the Send Recv tool on the toolbar to send any messages stored in the toolbar to have Outlook Express deliver new Outbox messages from all listed e mail accounts Note When you compose a message without being 3 Click the Inbox folder to view the list of connected to the Internet the message is stored incoming messages Messages not yet read in the Outbox until the next time you log on to appear in bold on the screen the Internet and connect to your ISP Note The messages stay in your Inbox until you delete them or move them fo another folder 4 Click a message once to view it or double click the message to expand it and read it in its own window For more information about using Outlook Express go to the Help menu within the program 46 HP Pavilion home PC Doing Common Tasks Inserting a CD or DVD There are three basic types of compact disc CD drives CD ROM drives which can read audio and data CD discs CD RW drives which can read and record audio and data CD discs and DVD ROM drives which can read DVD discs Select models have a DVD R RW drive which can read and write CD and DVD discs Some computers have a combo drive which combines the functions of a CD RW and DVD or a CD RW and DVD R RW into one drive On some PCs the CD RW drive is labeled hp cd writer and the DVD RW drive is labeled hp dvd writer Note
29. en double click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window Select the Place volume icon in the taskbar check box Click Apply and then click OK The Volume icon appears in the taskbar Note Some applications may result in low volume even when the volume knob is turned to its maximum position If this is the case double click the Volume icon on the taskbar and increase the Volume settings in the Volume settings window Quick Start Guide 23 The two ways to use the Volume icon are 1 Click the Volume icon on the taskbar 2 Drag the Volume slider up to increase the volume or down to decrease the volume 3 When you are satisfied with the sound level click outside the Volume window to close this window Or 1 Double click the Volume icon on the taskbar The Volume Control settings window opens 2 Drag the Volume slider up to increase the volume or down to decrease the volume of a specific sound control 3 When you are satisfied with the sound level click the Close box the X in the corner to close this window 24 HP Pavilion home PC Using a Microphone Your HP Pavilion home PC comes with one microphone connector in the back of the PC Your computer may have another microphone connector in the front of the PC under the access door or on the monitor Only one microphone connector works at a time The back connector is already set up to work If you would prefer to c
30. ensatenenineartnias 4 Setting Up the Computer 0 ccee00e D Turning On the Computer for the First Time 5 Registering with HP visnccacontoremnieasenneanraransaneiaaweakans 6 Gening Helper one 7 Protecting the PO isisisi carii 7 Working in COMOrtsscssus cosnccnuhasennndansnentsneccensadreransn 8 Using the Computer ccccccccccscccseeee D Introducing the Basics diccecisnurienienanisiuimainmaannie 9 Windows Operating System ccceeseeeeeereeees 9 Start MenU ccs crest he earn dase ath nal enearcas Aameeboracaad 9 FIP Genter scossiagupangcevnereedonanieneausesd seu s neee 10 Help and Support ian inncnsinrncnnennsieinoeetemiasiens 11 Using the MOUSE tinidnciintiavinanenanaasneenbeanns 12 The Scroll Feature x cciicasdseveegchiegascesancaeeaxaciicr 13 The Autoscroll Feature ccccsceeeeeeeeeeeeseees 14 The Panning PECture cicuseNsaanirmeieneanmennes 14 Using the Keyboard acscccvkcvannpssmupianeatonsswasiiainn 15 Introductionis 15 FOGHUIOS sscsevensesstendsnnereeses ted EERE 18 BUTOMS 22 055 cessaccawaesiuss Seco eeesieaeetestgseatuptatennaens 19 Button COnfiQurationt s cissescntavsnrdvsasvsennvonnevensgves 22 Adjusting Speaker Volume isinssasviiminesanreranuoannres 23 Using a Microphone earhivecsiseosiorea nies Gaeesdonsinnaiennieanls 24 Adjusting Microphone Volume 0006 25 Turning Off the Computer ciicisscuinoweemeanes 26 Putting the Computer into Standby and Hiberna
31. erating system and the recovery partition as well as all pre loaded software programs Recovery CDs Consumers who wish to have recovery CDs may purchase those CDs for a minimal shipping and handling charge Based on HP s contractual agreements with its software partners there are three approved scenarios in which customers may wish to order Recovery CDs from HP The original hard drive has failed and the customer does not want an imaged hard drive from HP for example outof warranty The original hard drive has been replaced by a larger capacity hard drive The original hard drive has been reformatted or re partitioned Important This recovery CD set is a complete image of the original HP Pavilion home PC hard drive contents and is matched to your model number When using the recovery CDs to recover the hard drive any files or software that you created saved or installed on the computer will be overwritten Therefore please remember to back up your files prior to using your recovery CDs To order recovery CDs contact the HP Customer Care Center at 208 323 2551 Quick Start Guide xxiii xxiv HP Pavilion home PC Contents Start Here COOOOOOOOOOSOOOOOOSOOOSOOOOOOOCOOOSESOEOEOOED iii Introducing the Quick Start Guide 1 Safety APS FM AGI vistas aicainndsasuowiainsashscenieyselttensinaie 1 Using the Quick Start Guide ccceeceeeeeeeeeeteees 3 Finding Additional Information ssisiasescss
32. es list 4 Double click Power Options Note f both standby and hibernation timers are 5 Check ihe avishibanmation feat reis set the system hibernation timer must be set enabled by clicking the Hibernate tab and seeing if a check mark is in the Enable hibernation check box If necessary enable the feature by clicking the check box so that a check appears in it for a longer time than the system standby timer 8 Click OK 6 If you changed the Enable hibernation check box click Apply Quick Start Guide 29 30 HP Pavilion home PC Setting Up and Using the Internet Your HP Pavilion comes with Access to the ISPs in your area Some ISPs offer a traditional dial up service and others offer faster technologies such as Digital Subscriber Line DSL and cable DSL ADSL and cable ISPs are not available in all countries regions Internet Explorer Web browser Outlook Express e mail software program V 90 modem and modem software not available in all models LAN local area network card select models only Special keyboard buttons to access the Internet Introducing the Internet What Is the Internet The Internet is a group of computers that communicate with each other through telephone lines digital service or cable lines Each Internet computer is independent and its operators choose which files to make available to users of the Internet To connect your PC to the Internet and use the informati
33. esent Double click Keyboard In the Keyboard Properties window that appears click the Buttons tab Double click the button you want to change The button configuration window displays Choose the button capability from the drop down list Enter the Display Label and the Address For a Web site enter the complete Web site URL in the Address box Click OK On the Buttons tab click Apply Repeat steps 6 through 9 for each button you want to reconfigure Click OK when you are finished reconfiguring the keyboard The keyboard Print button doesn t work m Some programs do not recognize the Print button cannot remove a CD or DVD disc m You cannot remove a CD or DVD disc after you have turned off the computer Turn on the computer and press the Eject button to extend the tray 72 HP Pavilion home PC Problem Solution My keyboard doesn t If the PC beeps repeatedly or if nothing happens when you press keys it s possible work even though the that the keyboard is connected improperly computer and monitor PS 2 keyboards only Check that the cable connector pins are straight Make seem to work sure the keyboard is connected to the keyboard port not to the mouse port If you need to reconnect these two cables turn the computer off reconnect the cables and then turn the computer back on m Try restarting the computer click Start select Turn Off Computer and click Restart If that d
34. ferent topics of information and then updates the information when new details become available Display the HP Center is a service that brings you support updates special offers and product news Note HP Center is not available in all models information by using the HP Center buttons on To open HP Center the toolbar 1 Click Start on the taskbar Downloads occur while you are connected to the Internet and your computer is idle You can read HP Center content even when you are not 3 Choose hp center and then click hp connected tothe Internet center again The HP Center toolbar appears Or 1 Right click the HP Center icon in the system tray area of the Start taskbar 2 Choose All Programs For more information click the hp center logo on the HP Center toolbar and choose Help 2 Choose Open hp center Alerts you to hp center new messages logo Help 10 HP Pavilion home PC To view HP Center content open HP Center and do any of the following 1 When the alert exclamation point button iggi on the toolbar turns red click it to view new information Click a button on the HP Center toolbar such as Finance or Music The toolbar shows up to six buttons based on your monitor resolution and desktop settings Click the down arrow on the left end of the toolbar to select other buttons from a drop down menu Click the down arrow on the left end of the toolbar and then click Customize to add remove or
35. he monitor and the hard disk and then turns itself off When you turn on the computer everything programs folders and documents is restored to the screen To manually put the computer into hibernation 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Press the Shift key on the keyboard and click Hibernate 28 HP Pavilion home PC Note f Hibernate is not present you first need to set up your computer for hibernation refer to steps 1 through 6 of Automatic Standby or Hibernation Mode on page 29 4 When you want to use the computer again after hibernation press the On button on the front of the PC If the computer does not work properly when you wake it from hibernation restart the computer 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Click Restart Automatic Standby or 7 Click the Power Schemes tab to set the Hibernation Mode timers for standby and or hibernation In the Power Schemes box select a power scheme To automatically put the computer into standby from the drop down list Choose the timers or hibernation mode modify the power management settings 1 Click Start on the taskbar 2 Click Control Panel m To turn on auto standby for the computer click a time such as After 30 mins in the System standby list m To set the timer for auto hibernation click 3 Click Performance and Maintenance the time to elapse before hibernation in the if present System hibernat
36. her methods of repairing your system software like System Restore or Application Recovery fail you may want to use the HP Pavilion System Recovery program as a last resort to reinstall the software When needed you can reinstall the operating system and the application software that was originally installed on the computer at the factory by using the System Recovery program Warning The HP Pavilion System Recovery program will delete any data or programs that you installed after purchase Be sure to back up any data that you want to keep onto a removable disc The System Recovery program uses a special recovery partition on the hard disk that stores an image of the original software This makes recovery convenient without the need to have or use a System Recovery CD Note The system recovery image is in a partition area of the hard drive this disk space is not available for your use In the unlikely event that you replace the hard drive or somehow damage the data in the special recovery partition on the hard drive you must contact HP Support for help To contact HP Support see the Support Guide included in the computer documentation for the HP Customer Care telephone number To start System Recovery 1 Disconnect all peripheral devices from the PC except the monitor the keyboard and the mouse 2 Do one of the following m f the computer responds click Start on the taskbar choose All Programs choose
37. here in the video window 2 Select View 3 Click Player The control panel appears m To see what a button does on the control panel place the mouse pointer on the button the button title appears onscreen m To move the WinDVD control panel place the mouse pointer on the panel but not on a button and drag it to the desired location on the screen Quick Start Guide 55 m To resize the video window when it is not full screen place the mouse pointer on a window corner and drag the border Or Click the Full Screen button in the upper right corner of the WinDVD control panel Using Country Region Codes DVDs sometimes come with country region codes imprinted as part of the disc data These codes prevent DVD movies from being played in countries regions of the world that are different from where they were sold You can play DVDs from other countries regions only five times before the country region code locks and becomes permanent Once the code locks you can only play DVDs from that country region When the country region code locks if you need help contact HP Support 56 HP Pavilion home PC The country region number is usually placed over a world globe printed on the DVD packaging and disc DVDs without country region codes will play on any player or drive in any country region The six major DVD countries regions are Country Region 1 North America Country Region 2 Japan Europe Middle East So
38. high speed connection to the Internet through the LAN For information about high speed providers click the easy Internet sign up icon found on the desktop or in the Start menu under All Programs This network connection also allows you to share printers data and other devices among your PCs Note Your computer may not come with a network interface adapter Locate the RJ 45 port on the back of the computer Refer to the illustration that matches your system RJ 45 port oxe 4 ace iE B i To connect the network interface adapter to the network 1 Plug the network cable into the RJ 45 port on the network adapter The port is located on the back of the computer Note Do not connect a telephone cable RJ 11 connector to the network adapter port RJ 45 2 Plug the other end of the network cable into a 10BaseT or a 100BaseT port on the network hub Note The hub is a device to which all computers on the network are connected Warning DO NOT plug the network cable into a telephone jack Although the plug on the network cable looks similar to the plug on a telephone cable they are not the same Quick Start Guide 37 3 With the computer turned on check the LEDs LEDs light emitting diodes on the network adapter The LEDs on each type of network adapter are described below Refer to the illustration that a matches your system
39. http www hp com cposupport eschome html into your Web browser Address box and press the Enter key on your keyboard In the Quick Find box type your product name and number and then press the Enter key on your keyboard For example Pavilion xt865 or Pavilion 7970 The product number is on the lower front of the PC chassis When the results window appears click product support for your PC model language Click manuals in the Ask a question box Note f manuals does not appear there are no online manuals associated with your model Click a manual title to view it Quick Start Guide 43 Sending and Receiving E Mail Your HP Pavilion home PC comes with an electronic mail e mail software program from Microsoft called Outlook Express Some ISPs use Outlook Express Other ISPs provide their own e mail program and Web browser and they may not let you use Outlook Express or your preinstalled browser Note Some models have Microsoft Outlook instead of Outlook Express For details on using Microsoft Outlook open the Outlook program and access Help Before you can send and receive e mail you need m An account with an Internet Service Provider ISP 44 HP Pavilion home PC m Microsoft Internet Explorer included with your HP Pavilion or other browser program usually provided by an ISP m A dialup modem telephone connection or a network adapter connection from your PC to the ISP Note f you dec
40. ide to use a DSL or a cable Internet connection contact your ISP for any specific software and hardware you may need If the ISP Provides the Browser Follow the ISP s instructions to download its Web browser and e mail program and to set up and use your e mail account You will then be able to send and receive e mail each time you connect to your ISP If Using Outlook Express After you sign up with an ISP and connect your modem you can run Outlook Express from the Start menu The first time you start Outlook Express the Internet Connection Wizard window opens if you are not already connected to the Internet You will need to provide connection information such as an account name and password and the names of an incoming and an outgoing mail server to use Outlook Express If you are unsure how to answer any of the questions contact your ISP Sending e mail messages Open the Outlook Express program Click Start on the taskbar and select a the Outlook Express icon a Note You can also press the E Mail button on the keyboard to open Outlook Express select models only Click the Create Mail button on the toolbar Type in or select from an address book the address of each recipient Type the message title in the Subject box Type your message in the New Message window Quick Start Guide 45 6 Click the Send button on the toolbar when Receiving e mail messages you re finished 1 Start Outlook Express S
41. in that site Each period or dot in the URL separates elements within the address For example you will see the URL extension com used by companies When you enter the URL into your browser Address box and press the Enter key on your keyboard the browser contacts that location and displays the Web page for you What Is an E Mail Address When you use e mail your e mail address identifies the electronic post office box where people can send you electronic mail E mail addresses have the form name domain_name The domain name is usually the name of the ISP or organization and includes an extension identifying the kind of organization the ISP is For example if your name is Jane Jones and XYZ is your ISP your e mail address might be JaneJones xyz com with the extension com indicating that XYZ is a business For information on using e mail see Sending and Receiving E Mail on page 44 How Do I Search the Internet The browser program you use includes a Search feature You may need to click a button or select the feature from a menu to display it depending on the type of browser program it is The Search feature provides a box where you enter a question or a word that describes the information you want to find If you enter one or a few general words you may get many general results If you enter several precise words you usually get fewer but more specific results Quick Start Guide 33 The Windows Sea
42. ing the HP Center Service 0006 68 Resolving Problems ccccccsscecees 69 Troubleshooting sasssansnonntacergarinasronacrniisneencsadsises 69 Using Application Recovery and System RECOVERY occvevdcep odes narawadesuedesuaearcaeartonasnncs 75 System Restore sesacesncsveecvatasuitacneancicacavennnasaeases 75 Application Recovery sisiskissneissietneessonaiwasadinih 75 System RECOVETY ccceeceeeeeeeeeeeeeeeeeeeeeeeeaeeeen 76 Freeing Up Space on Your Hard Disk Drive 78 Displaying Hard Disk Space eeeeeeereeee 79 Increasing Available Hard Disk Space 79 Reinstalling Programs ccssceeeeseeeereeetreeees 80 IndeX scessssessssessssessssesssssssssesssssssoe S Quick Start Guide xxvii xxviii HP Pavilion home PC Introducing the Quick Start Guide Safety Information Warning To reduce the possibility Al of an electric shock from the telephone network plug your computer into the AC outlet before connecting it to the telephone line Also disconnect the AC Power Safety Warning telephone line before unplugging your computer from the AC power outlet This product has not been evaluated for connection to an IT power system an AC distribution system with no direct connection to earth according to IEC 60950 Warning Install the computer near an AC outlet The AC power cord is your Warning Your system is provided with HP Pavilion PCS main AC disco
43. k Start and then Help and Support Microsoft Windows XP Home Edition Start Here guide included with the computer documentation packet Quick Start Guide xxi Recovery System and Hard Drive Space HP Pavilion home PCs with Windows XP feature a recovery partition included on the hard drive thus eliminating the need for recovery CDs that may get lost or damaged The recovery process from the hard drive either application or operating system offers the following advantages Selective Ensures that the recovery data is matched to the particular HP Pavilion home PC model You can easily recover only the application or system software you need Non destructive By recovering only the software you need you preserve user data and files Fast Recovering only the necessary software components the recovery process is shorter and faster from the hard drive xxii HP Pavilion home PC Instructions for using system recovery and application recovery are in your Quick Start Guide refer to the section Using Application Recovery and System Recovery For information on viewing the space used by the recovery partition on the hard drive as well as steps for deleting undesired software titles refer to the section Freeing Up Space on Your Hard Disk Drive In the event of a warranty hard drive failure standard warranty terms apply a new imaged hard drive or replacement PC that includes the Windows XP op
44. lable to you through the HP Web site under the driver update and support information for your model PC To go to the Web site see Visiting the Hewlett Packard Web Site on page 41 Using HP Center for Updates from HP Messages HP Center is a service provided by HP to bring you information documents digital media time based notifications and special offers Note HP Center is not available in all models HP Center also delivers Updates from HP Messages These messages inform you of important information about your PC m Product notices m System updates m Tips The update message downloads when your PC is idle like other HP Center information and may display an alert or a notice that flashes on your desktop View messages as they arrive or read them later A message always asks for your permission before installing a system update on the PC Quick Start Guide 65 Ga o 5 5 Q Q Starting HP Center The HP Center toolbar appears For detailed Help information click the hp center logo on the HP Center toolbar and m Right click the hp center icon in the system tray area of the taskbar and select Open hp center i choose Help For a description of a button or Or area of the toolbar place the cursor over the toolbar m Click Start on the taskbar choose All Programs choose hp center and then click hp center again ep finance il asie shops eppo E 7 2 May 04 2001 gt ja JO center
45. ltage spikes by installing a surge suppressor made for use with computers between the power outlet and the computer power cord Quick Start Guide 7 Working in Comfort After assembling the HP Pavilion but before O you begin using the computer make sure the computer and your work area are properly set up to maintain your comfort and productivity Refer to Working in Comfort in the Help and Support Center for important ergonomic information Just click Start Help and Support My HP Pavilion PC and then click Working in Comfort 50 70 cm 20 28 inches 8 HP Pavilion home PC Using the Computer Introducing the Basics Windows Operating System The operating system for your PC is Microsoft Windows XP Windows displays the desktop on the monitor The taskbar with the Start button appears at the edge of the desktop display tart Start Menu Click the Start button to open the Start menu Use this menu to Select programs or documents Open the Help and Support Center Start a search m Run a program Open the Control Panel to view or change settings The Start menu also displays the buttons Log Off and Turn Off Computer Click the Log Off button to end your current computer session and to switch between users Click the Turn Off Computer button to turn off the computer or to restart it Quick Start Guide 9 HP Center 3 The HP Center toolbar appears HP Center displays dif
46. me PC Doing Common TaskS sccccccccceees 47 Inserting a CD or DVD oss iicsieseeanencandscjea eeeeecdianats 47 Removing a CD or DY Dies cisanssctuastrnss sein clvtudaninns 48 Handling ODS 3 2cttconiat axdesocennedd seacesebtavacuenstueeotard 49 Playing Music CDS cient f Ae der cated cin ditt 49 Using MusicMatch Jukebox 0 cccceseeeeeeeeeees 49 Using Windows Media Player 00cceee 51 Using the hp cd writer Drive cccceceeeeeeees 52 Playing DVD Movies lt 0 1cos lt tseystconeedacseamnensinenieeetun 53 Playing a DVD o nnssnnssnneooseesseneesseosrsneeseeesreeee 53 Viewing Help Information c cccceeeeeeeeeees 54 Understanding DVD Terminology 00 55 Using the WinDVD Control Panel 005 55 Using Country Region Codes cccceeeeees 56 Using the Combe Dive co n wesarqnssecansagpescuantsoreesne 57 Using the hp dvd writer Drive ccccceeeeeeeees 58 Playing VCD aan ce ener eee re eee ne er 58 Connecting External Components to Your COMputer eeeeeeeeeeceecceeeeeeeceeeeeaeeneaeeees 59 Using HP Pavilion PC Tools sucec ssnainsuctetestearsenton 64 Getting HP Updates for the PC 65 Informing You of CHONG ES xisccvinenicanceniamdievesonceess 65 Using HP Center for Updates from HP Messages 65 Starting HP Center acaicsesucnenambacnetacsesnaseeatucpenncs 66 Turning Off the HP Center Service 0 06 67 Re enabl
47. mouse monitor and modem as described in the setup poster Turn on the computer for the first time and finish the registration process Then add a printer or other device or install any software programs that came on CDs or DVDs included in the computer box select models only Your computer may look different from the one shown here Component connector location type and number vary by model PS 2 keyboard PS 2 mouse Serial Parallel Audio Out Audio In Microphone USB Monitor Telephone Joystick Speaker out Ethernet TV out Modem Quick Start Guide v PC Front Your computer may look different CD storage from the one shown here Component connector location 1 4 type and number vary by model cd rom or hp cd writer drive dvd rom or hp dyd writer drive C Diskette drive On button o pll c Lower front cover opened Hi sau P to show connectors gt ee ee IEEE 1394 USB Serial vi HP Pavilion home PC PC Back Connections Your computer may look different from the one shown here External components shown in the following figure are not included with the PC Back connector location type and number vary by model Note Before using your components you ma
48. ne cable to the computer modem connector and to your telephone line wall jack connector To identify the modem connector look at the back panel of the computer The modem looks similar to one of the following illustrations Note Your computer may have only one modem telephone connection Modem connector Telephone Line switch Modem connector To connect the cable between the modem and the telephone line 1 Plug one end of a modem cable into the Line connector on the back of the computer This connector is labeled with either Line or a jack symbol 2 Plug the other end of the cable into the telephone line jack on the wall Quick Start Guide 35 3 On modems with a Telephone Line switch make sure the switch is in position 1 Back of PC Telephone optional Telephone cable optional Wall jack Telephone optional 36 HP Pavilion home PC You can also connect a telephone to the other connector on the modem optional By connecting a telephone to the modem you can make regular voice telephone calls when you are not using the modem even if the computer is turned off Setting Up the Network Interface Adapter The network interface adapter also called a network interface card or NIC provides a high performance connection to an Ethernet 10BaseT or Fast Ethernet 1 00BaseT network After this adapter is connected to a LAN local area network you will be able to get a
49. ng HP Center 66 starting WinDVD 54 Support telephone numbers xix 4 7 support updates xii 4 surface using mouse on 12 symbols on chassis 63 System Recovery 75 77 System Recovery warning 76 Quick Start Guide 85 System Restore 75 system updates 65 T taskbar Windows 9 technical specifications 41 technical support 41 terminology for DVD 55 tips 65 four desktop xviii e mail xviii Internet xviii software xviii Tour Guide xviii 64 tours in Help and Support 11 troubleshooting xv 69 turning off computer 26 turning on computer first time 5 troubleshooting 69 tutorials in Help 11 U uninstalling software 79 86 HP Pavilion home PC updates from HP xii 65 updating drivers 41 software 41 system 65 Upgrading and Servicing the PC guide 4 URL defined 32 using 41 using a microphone 24 using the computer 9 Vv VCD program 58 viewing onscreen guides 64 virus protection 7 voltage requirements 1 voltage warning 69 volume adjusting 23 70 adjusting microphone 25 controls 21 show volume icon on taskbar 23 Volume Control settings window 24 WwW warranties 42 warranty xix 7 warranty warning 69 Web See also Internet browser programs 40 defined 32 page 32 searching the 33 site 41 Windows 9 Windows Media Player 51 Help 52 Windows XP device drivers 41 70 Help xxi 4 WinDVD control panel 55 starting 54 working in comfort 8 World
50. nnect hardware to your PC Depending on your model connectors are on the back or front of the PC On some PCs flip open the cover on the lower front to see connectors Quick Start Guide 59 Your computer may look different from the ones shown here External components shown in the following figure are not included with the PC Front connector location type and number vary by model Note Before using your components you may need to install the software that came with the component 60 HP Pavilion home PC External components shown in the following figure are not included with the PC Back connector location type and number vary by model Note Before using your components you may need to install the software that came with the component Quick Start Guide 61 Features connectors and locations vary by model PS 2 keyboard PS 2 mouse Serial Parallel Audio Out Audio In Microphone USB Monitor Telephone 62 HP Pavilion home PC Joystick Speaker out Ethernet TV out Modem CD storage ao cdrom or hp cd writer drive Co OY dvd rom or hp dvd writer drive On button o IEEE 1394 USB Serial Symbols in this table identify connect
51. nnecting WN a voltage select switch for use ina 115 5 device and must be easily accessible at or 230 VAC power system The voltage gt all times For your safety the power select switch has been pre set to the z cord provided with your system has a correct voltage setting for use in the grounded plug Always use the power particular country region where it was T cord with a properly grounded wall initially sold Changing the voltage select W outlet to avoid the risk of electrical shock switch to the incorrect position can damage your PC and void any implied warranty Quick Start Guide 1 Warning Always disconnect the modem cord from the telephone system before installing or removing your computer cover Warning Do not operate the computer with the cover removed Warning The power supply is not user serviceable To prevent damage to the power supply have a qualified person repair or replace it All other components are user serviceable Warning Electrostatic discharge ESD can damage disk drives add in cards and other components If an ESD station is not available wear a wrist strap attached to a metal part of the computer Place cards on a conductive foam pad or inside the card wrapper if possible but never on the card wrapper HP Pavilion home PC Using the Quick Start Guide Thank you for purchasing the HP Pavilion home PC We ve made it easy for you to start using the PC right away The setup poster shows yo
52. nternet Explorer pages to learn about important P eee Wa E mail 7 My Pictures software programs and tools Alero Express c My Music 4 MSN Explorer My Ci ti Choose All Programs and Y SJA My computer then choose Hewlett Packard A MUSICMATCH Jukebox ee conira Panel to find HP specific software Mi D Windows Movie Maker 9 Help and Support 4 Hel p a nd Su ppo rt X Easy Internet Sign up pP Search JT Run available to you Keep in touch with HP 2 Log OFF Turn Off Computer Note The screen on your computer may not match the screen pictured here Quick Start Guide XIII Help and Support Click Start and then Help and Support to learn about your computer and get your questions o Help and Support Center Q ach gt A G Index se Favorites EJ History i Support J Options answered Search ss sd Set search options HP Pavilion Pick a Help Topic information Help and Support e My HP Pavilion PC HP Instant Support and support gt find the answers e What s new in Windows XP e Music video games and photos to your questions e Windows basics Networking and the Web e Working remotely Customizing your computer Accessibility gt Help and Support Resources Get Windows Update find Compatible Hardware and Software use Tools like Printing and faxing System Ri computer Performance and maintenance Help and Hardware Fixing a pr
53. nternet sign up Get connected to the Internet quickly and easily Sign up for Internet access from a full selection of hp recommended service providers Come back often to see the latest service options and offers in your area 2000 2001 Hewlett Packard company HP Desktop The HP desktop has shortcut icons that make it easy to find the things you need Click the icon to find out more information about that program Note The screen on your computer may not match the screen pictured here Help and Support Easy Internet Sign up HP Tour Guide Er A le i EE N e F nuary 10 2002 aomi KA center Ed gill invent f f f Start button Taskbar System tray Quick Start Guide xi HP Center Find the Get great Find help Manage latest music offers and Alerts See your software from HP support you Get more personal and and HP when you View ticker to new hp center buttons finances services partners need it Customize ticker display messages help Eir D finance music shops 7 27 PM Friday May 04 2001 Click Start choose All Programs hp center and then click hp center again Get the latest support updates and receive great Internet deals on shopping personal finance music and entertainment xii HP Pavilion home PC Start Menu Click the Start button to view the Start menu the entry point to everything on your computer Look at the following Internet My Documents
54. oblem support news rrr gt Latest News OD PW i When you are connected to the Internet this area will display links to timely help and support information IF you want to connect to the Internet now start the New Connection Wizard and see how to establish a Web connectio through an Internet service provider xiv HP Pavilion home PC My HP Pavilion PC 0 Help and Support Center Q sax Q 5 E Index Search ___ gt Favorites EJ History I support x Options Learn how to use your HP Pavilion home PC gt Click Start Help and Support and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion Set search options 4 HP Tools 4 Internet Modem CD ROM E CD RW E ovo E DVD RW 4 Printers E Windows Glossary E Windows keyboard shortcuts overview E Tools E Go to a Windows newsgroup invent Bag Add to Favorites fai Change View oe Print K Locate in Contents Welcome to My HP Pavilion PC Welcome to the HP and Microsoft Help and Support Center area called My HP Pavilion PC Here you can access Help information about your HP Pavilion home PC You can also troubleshoot your PC hardware and search for HP Pavilion and Microsoft Windows XP operating system information Help information in the My HP Pavilion PC area displays as topics which are grouped in a series of categories for easy access Get the answer to your question
55. oesn t work press and hold the computer On button until the computer turns off approximately five seconds Then turn the computer back on The AOL program m f AOL opens when you are using another Internet Service Provider ISP the PC is still comes up even though trying to use AOL for Internet access and you may want to remove the AOL program I m not using it To uninstall AOL 1 Click Start on the taskbar 2 Click Control Panel 3 Double click Add or Remove Programs 4 Select America Online click Change Remove and then click Yes when the confirmation window opens Note Removing the AOL program will not cancel your account with AOL Quick Start Guide 73 Problem Solution The mouse doesn t work even need everything else does m f nothing happens when you move the mouse it s possible that the mouse is connected improperly PS 2 mouse only Check that the cable connector pins are straight Make sure the mouse is connected to the mouse port not to the keyboard port To reconnect these two cables turn the computer off reconnect the cables and then turn the computer back on m If the pointer doesn t move on the screen when you move the mouse clean the mouse For an optical mouse wipe the light sensor lens on the bottom of the mouse with a lint free cloth For a roller ball mouse 1 Remove the mouse ball by unscrewing the bottom of the mouse 2 Clean the mouse ball with a damp cloth not
56. on and services available there you need an ISP Quick Start Guide 31 What Is an ISP Internet Service Providers ISPs are businesses that give you access to the Internet and most of them provide an electronic mail service e mail There is usually a monthly fee for this service The types of connection vary and may be a telephone dial up modem a LAN local area network cable modem or DSL Digital Subscriber Line When your computer connects to the Internet it is actually communicating with the ISP s Internet computer The ISP verifies your account and then provides you access to the Internet You use a Web browser program to search find and display Web site information Some ISPs allow you to use the browser program of your choice Some ISPs provide their own browser 32 HP Pavilion home PC What Is the World Wide Web The World Wide Web WWW also called the Web is a public part of the Internet used by individuals companies governments and organizations These individuals and groups have created millions of Web site pages in support of their activities A Web page is a file or group of files that a user can access by entering the Web page s file location or URL What Is a URL The URL Uniform Resource Locator identifies a file location typically in the form http 7 www name extension The URL contains the protocol and the pathway to a site and may include the path to a specific file with
57. onnect a microphone to the front of your PC follow this procedure to select the working microphone Note f you connect your microphone to the back of your PC you do not need to perform this procedure 1 Double click the Volume icon on the taskbar The Volume Control settings window opens Q U Note f you do not see this Volume icon click Start Control Panel Sounds Speech and Audio Devices if present then double click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window Select the Place volume icon in the taskbar check box Click Apply and then click OK The Volume icon appears in the taskbar In the Volume Control window select Options and click Properties In Adjust volume for click Recording In Show the following volume controls select the Microphone check box Click OK Select Options from the Recording Control window and click Advanced Controls Click the Advanced button 8 Select the Alternate Microphone check box 9 Click Close 10 Click X Close on the upper right corner of the Recording Control window Adjusting Microphone Volume If you need to adjust the volume of the microphone whether it is connected to the front of the computer or to the back follow the procedure below 1 Double click the Volume icon on the taskbar The Volume Control window opens 2 In the Volume Control window select Options and click Properties 3 In Adjust
58. ors Symbol Description Mouse PS 2 Keyboard PS 2 Universal Serial Bus USB for mouse keyboard digital camera or other device with a USB connector Printer parallel Ow 9 Monitor serial Serial port for digital camera or other serial device Symbol Description T Audio Line Out powered speakers vY OUT gt Audio Line In yx IN Microphone Joystick MIDI Headphones IEEE 1394 for video cameras or other devices with very fast transfer rates A Speaker Quick Start Guide 63 Using HP Pavilion PC Tools The HP Pavilion PC Tools folder in the All Programs Hewlet Packard menu contains special utilities for HP Pavilion owners For example you ll find a utility for displaying system information This folder also contains the HP Tour Guide and any onscreen guides included with your PC To see the items in the HP Pavilion PC Tools folder 1 Click Start on the taskbar 2 Choose All Programs 3 Choose Hewlett Packard 4 Click hp pavilion pc tools 5 Click an item to view or use it Note f there are no guide titles listed in HP Pavilion PC Tools your PC has no onscreen guides 64 HP Pavilion home PC Getting HP Updates for the PC Informing You of Changes HP provides an Internet based service that includes informing you when updates are available for your PC The updates from HP messages are also avai
59. our HP products Receive technical support download software updates and find out about HP s home and business services www hp com cposupport loc regional html Use this worldwide direct link to HP s Customer Care Web site for all your technical support needs www myhpclub com Go to My HP Club Web site for new HP Pavilion owner information tips and tricks activities special deals sneak previews and more xx HP Pavilion home PC Select your country region E hp Hewlett Packard leader in computing and imaging solutions and services Microsoft Internet Explorer proy fed by Hewlet FEI EG File Edit View Favorites Tools Help amp Ala a 3B 3 v Address a http www hp com Refresh Home Search Favorites History Mail Print Edit UNITED STATES gt search gt contact hp hp C gt States p powers iomen s products services highlights f solutions for Y for gt company information gt hp announces major gt home amp home office advances to hp openview software gt small amp medium gt jobs at hp business 3 future of service centric computing outlined by hp labs gt large amp corporate gt investor relations business gt hom to huw Internet Microsoft Windows XP Operating System For questions about the Microsoft Windows XP operating system try these sources of information Help and Support for onscreen help and troubleshooting clic
60. our keyboard Quick Start Guide 19 Icon Feature Description Standby Puts PC into power saving mode screen is blank but PC is still on To make screen reappear press any key on keyboard or press Standby again May take 10 30 seconds before screen reappears Help Opens the Help and Support Center HP Links to HP Web site Print Prints documents from most programs HP Picture Toolkit Opens HP Picture Toolkit view Can be reconfigured hp gE Shopping p Sports 0 Fi inance S Connect Q Search Pa Chat E Mail Goes to popular Web sites Can be reconfigured to open any site or application 20 HP Pavilion home PC Icon Feature Description Media Controls Operates CD or DVD player open and close top disc tray skip tracks pause cd dvd mp3 and stop Volume control Volume knob or Volume Up and Volume Down Volume knob Increases speaker volume when turned clockwise and decreases volume when turned counterclockwise Can be turned indefinitely even after maximum sound has been reached Volume Up and Down buttons Press the Volume Up button to increase buttons volume and the Volume Down w button to decrease volume sS Music Starts MusicMatch Jukebox or Windows Media Player Can be reconfigured Mute Turns speaker sound on and off The Internet buttons will work only if you have established an Internet connection and have
61. paper 3 Use your finger to move the rollers in the mouse ball housing and remove lint and dust 4 Replace the mouse ball and screw on the cover m The computer might have stopped Reset the computer by pressing and holding the computer On button until the computer turns off approximately five seconds Then turn the computer back on Non system disk error m The PC is trying to start the operating system from the diskette drive Press the Eject button and remove the diskette from the drive Invalid Media error m The PC is trying to start the operating system from the hp cd writer drive Press the Eject button immediately after turning on the PC and remove the CD from the drive 74 HP Pavilion home PC Using Application Recovery and System Recovery Before using the HP Pavilion System Recovery or Application Recovery program use System Restore System Restore Warning Try System Restore before using the HP Pavilion System Recovery program If software on your hard drive accidentally gets erased or damaged first use the Microsoft System Restore feature in Windows XP to restore the computer system and program settings System Restore returns the computer settings to a selected restore point without affecting user programs or document files For more information type System Restore into the Search box in Help and Support Application Recovery Note Nof all models include the Application Recove
62. pecifications and instruction manuals To go directly to the support Web page for your PC model and find online manuals for it see Viewing Online Manuals on page 43 HP Store Buy products supplies and accessories online for your home home office or business At this site you can find special offers on HP products locate replacement parts and get addresses of store and service locations that sell and repair HP products Solutions Find technology tips educational materials and ideas you can use at home or at work You can also register your other HP products Note For more information refer to the HP Web site information located in the Support Guide included with your HP Pavilion home PC Viewing Online Manuals Note Online manuals are associated with specific HP Pavilion home PC model numbers Not all models have online manuals View online manuals for your PC by going to the HP Web site 1 Establish a connection to the Internet 2 Type hitp www hp com into your Web browser Address box and press the Enter key on your keyboard 3 Select your country region from the drop down list at the top of the page and then click the blue arrow to the right of the list 4 Click Support and then select your model To go directly to the English language support Web page for your HP Pavilion model and find online manuals for it use the following steps 2 Type Establish a connection to the Internet
63. rch feature includes direct access to the Internet Explorer Search If the ISP provides the browser you may not be able to use Internet Explorer to search the Internet To begin a search 1 Click Start on the taskbar 2 Click Search 3 Click Search the Internet You may have to scroll down in the list to see this option 4 Type a word or question into the Search box 5 Click Search The computer connects to the Internet if needed performs the search and displays the results Click a link in the results list to display the Web page There are also Web sites specifically created for searching the Internet These are called search engines Search engines use a number of ways to find information 34 HP Pavilion home PC Setting Up the Modem The modem is used for connecting to an ISP that provides telephone dial up connection to the Internet There are other ways to connect to the ISP that do not use the telephone modem such as a LAN local area network or DSL Digital Subscriber Line See Setting Up the Network Interface Adapter on page 36 if you are connecting through a LAN Check with your ISP for specifics on your connection Note Your computer may not come with a modem Before you can connect to the Internet and send or receive e mail and faxes using telephone dial up you must connect the telephone line to the modem which is in the computer The setup poster shows you how to plug in a modem telepho
64. ry program Perform steps 1 through 5 of To start Application Recovery If hp application recovery appears in the hp pavilion pc tools folder then your PC includes the HP Pavilion Application Recovery program If an individual application or driver accidentally gets erased or damaged you can reinstall the software using the HP Pavilion Application Recovery program Note Do not use Application Recovery to reinstall software programs that came on CDs or DVDs included in the computer box Reinstall these programs directly from the CDs or DVDs To start Application Recovery 1 Close all applications and folders 2 Click Start on the taskbar 3 Choose All Programs 4 Choose Hewlett Packard Quick Start Guide 75 ul Choose hp pavilion pc tools Click hp application recovery The recovery box appears Click Application Installation or Driver Installation and then click Next Select the driver or application program to install and then click Install Follow the onscreen instructions Repeat steps 7 through 9 to install other drivers or applications When you have finished recovering applications or drivers close the Application Recovery program Then click Start click Turn Off Computer and click Restart to restart the PC Warning Do not skip this last step You must restart the computer when you are finished recovering applications or drivers 76 HP Pavilion home PC System Recovery When ot
65. s otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Apparatus Claims of U S Patent Nos 4 631 603 4 577 216 4 819 098 and 4 907 093 licensed for limited viewing uses only Other brand or product names are trademarks of their respective holders Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family This Start Here section is an overview of some of the added software features and tools available on your HP Pavilion The rest of this Quick Start Guide gives you information on how to use your computer With this guide you can use your computer with confidence Note The screens on your computer may not match the screens pictured on these pages Quick Start Guide Wi Inventory Checklist Keyboard Speakers Mouse The documentation includes Setup poster a This Quick Start Guide Support Guide containing support Documentation warranty license regulatory and safety information Upgrading and Servicing the PC guide select models installed on PC or in print Read first addenda or other documents if applicable HP DVD Writer guide select models Microsoft Windows XP Home Edition Start Here guide My HP Pavilion home PC brochure select models Note Your contents may vary Iv HP Pavilion home PC PC Back Connect your keyboard
66. ser displays your designated home Web page You can go to a particular Web site by entering the address such as http www hp com in the Address box in the Web browser and pressing Enter on your keyboard Or you can use the browser Search tool to search for references to a specific word or phrase on the Web Visiting the Hewlett Packard Web Site The Hewlett Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line There you will find the latest news and information about all of your HP products You can receive technical support download software and driver updates and find out about HP s home and business services Quick Start Guide 41 To go to the HP Web site 1 2 Establish a connection to the Internet Type http www hp com into your Web browser Address box and press the Enter key on your keyboard Select your country region from the drop down list at the top of the page and then click the blue arrow to the right of the list From this Web page you can select the following links Note These links may not be available in all countries regions Products and Services Find detailed information about all HP products and the various business and personal computing services HP offers Drivers Download software and driver updates 42 HP Pavilion home PC Support Receive technical support and detailed product information such as hardware warranties s
67. signed up with an Internet Service Provider ISP Quick Start Guide 21 Button Configuration You can reconfigure the special buttons on the keyboard to open different programs or files or to connect to favorite Web sites 1 Click Start on the taskbar 2 Choose Control Panel 3 Click Printers and Other Hardware if present 4 Double click Keyboard 5 In the Keyboard Properties window that appears click the Buttons tab 22 HP Pavilion home PC 6 7 Double click the button you want to change The button configuration window opens Choose the button capability from the drop down list Enter the Display Label and the Address For a Web site enter the complete Web site URL in the Address box Click OK On the Buttons tab click Apply Repeat steps 6 through 9 for each button you want to reconfigure Click OK when you are finished reconfiguring the keyboard Adjusting Speaker Volume The HP Pavilion includes a set of stereo speakers that you can either attach to the monitor select models only or place on the desk For details on connecting the speakers to the PC see the setup poster You can adjust speaker volume by m Using the volume knob or buttons on the keyboard m Using the volume knob on the speakers select models only m Using the Volume icon on the taskbar If you do not see this Volume icon click Start Control Panel Sounds Speech and Audio Devices if present and th
68. t the settings before inserting the disc and starting the movie To start WinDVD without a disc in the drive 1 Click Start on the taskbar 2 Choose All Programs 3 Choose InterVideo WinDVD 4 Click InterVideo WinDVD The WinDVD video window and control panel open Viewing Help Information For information on the WinDVD software refer to the online Help within the program To view the Help menu 1 Insert a DVD disc in the drive The WinDVD window opens Or If the program does not automatically open click Start on the taskbar choose All Programs InterVideo WinDVD and then click InterVideo WinDVD again 2 Click the in the WinDVD menu bar Understanding DVD Terminology To understand the DVD controls you should be familiar with DVD terminology Each DVD can hold one or more titles Most full length movies have only one title on the DVD but some DVDs include several short movies with each movie being a separate title Each title is divided into multiple chapters A chapter is a particular segment or scene in the movie When watching a DVD movie you have the ability to jump to the next chapter the previous chapter or to a specific chapter A single image in a movie is called a frame Using the WinDVD Control Panel The WinDVD control panel automatically appears when you insert a DVD If you are playing a movie full screen and the panel is hidden you can redisplay it as follows 1 Right click anyw
69. then select Windows Media Player Windows Media Player File View Play Tools Help OL E Sample Playlist Now Playing Media Guide Copy from CD Media Library Radio Tuner Copyto CD To control the CD currently in the drive click the buttons in the Windows Media Player window To play a particular song double click its song title or track number in the Playlist You can also control the CD using the media control buttons if your keyboard has them Quick Start Guide 51 When you click the Media Guide or the Radio Tuner features Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations For more information on this software refer to the online Help within the Windows Media Player program To view the Help menu 1 Insert a CD in the drive The Windows Media Player window opens Or If the Windows Media Player window does not automatically open click Start on the taskbar select All Programs and then select Windows Media Player 2 Click the Help menu in the Windows Media Player menu bar 52 HP Pavilion home PC Using the hp cd writer Drive Using the hp cd writer drive you can play a CD or record onto a recordable disc CD R or CD RW Note The hp cd writer drive is available on select models only 1 Press the Eject button on the door of your hp cd writer drive and place a CD in the center of the CD RW disc tray
70. tion Mode ccccseceeeeeeeeeeeteeeeeeneeeees 27 Standby Mode sa ceieuiewantiseaenthesesoalees 27 Hibernation Mode oicsisinsnsseuisesectireeresuaneniiians 28 Automatic Standby or Hibernation Mode 29 Quick Start Guide xxv Setting Up and Using the Internet 31 Introducing the Intetnetacwscuwaaeateakieentisned 31 What Is the Internet ccccceeeeeeeeeeeeeeeeeeees 31 What Seni SPQ 5242 22 ct h snag tatiana dirmcerande safete seule 32 What Is the World Wide Web cceees 32 What Is a URL aicce 55 3 ststosk naeteunteresaesetscioes 32 What Is an E Mail Address 0 cceeeeeees 33 How Do Search the Internet eeeeeee 33 Setting Up the Mod Siti ecccsccset ctudescodacedtarwouk oetiene 34 Setting Up the Network Interface Adapter 36 Setting Up Your Internet Account osese 39 Signing Up with an ISP Using Easy Internet Sign Up eeeeeeeeeeeeee eee eeeeetereee 39 Connecting to the lnternct isc cvedvsuetedeneccsan seated AO Using ISP Provided Browser c ccccseeeeeees AO Using Any Browser isisisaisvavecbecessecesaesaveaeaveines A Visiting the Hewlett Packard Web Site 000 Al Viewing Online Manuals c0cceeeeeeeeees A3 Sending and Receiving E Mail cceeeeeees 44 If the ISP Provides the Browser 00cc00 44 If Using Outlook Express sssnnnsnneoeneeeeeeeeeae 45 xxvi HP Pavilion ho
71. ttp register hp com m Go to the HP Web site and register online at 6 HP Pavilion home PC Getting Help You can get help over the telephone from HP See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers Protecting the PC HP provides a virus scanning software program to help protect your PC select models only The program runs automatically when you start the computer The virus scanning program manufacturer provides free virus scan updates through your Internet connection for 90 days after your HP Pavilion home PC purchase You can purchase a subscription service for updates after your initial free period expires New types of viruses are invented all the time Be sure to get regular updates of your virus scanning software from the program manufacturer If a software program or the operating system gets damaged you can reinstall the software Refer to Using Application Recovery and System Recovery on page 75 for details When your PC has software problems it s possible that a voltage spike power outage or brownout has occurred Symptoms of voltage spikes include a flickering video display unexpected computer startups and the computer not responding to your commands A voltage spike can occasionally corrupt or destroy files so it is a good idea to consistently make backup copies of your data files Prevent vo
72. u how to connect your computer and this Quick Start Guide will help you continue from there Note Be sure you set up the computer near a telephone line so that you can easily connect the modem for Internet access This Quick Start Guide will help you learn how to m Turn the computer on and off correctly m Set up an Internet account and connect to the Internet m Adjust the speaker volume m Insert and remove a CD disc m Use the CD ROM DVD ROM hp cd writer or hp dvd writer drive to play music watch movies or record information m Use HP Pavilion PC Tools m Save power with standby and hibernation modes m Solve common problems Quick Start Guide 3 2 v e 5 fe i5 Finding Additional Information Look in the computer box for printed information that describes important details or updates regarding your model PC You can find additional information about the PC in the onscreen Help and Support Center which is on the computer Just click Start and then click Help and Support You can find information about accessing internal parts of the computer chassis in the Upgrading and Servicing the PC guide included with your PC select models installed on your system others printed To view guides installed on your PC refer to Using HP Pavilion PC Tools on page 64 Note The procedures in the Upgrading and Servicing the PC guide require you to turn off the PC and disconnect it from
73. uld be used only as a last resort It s possible that a voltage spike power outage or brownout has occurred Symptoms of voltage spikes include a flickering video display unexpected computer startups and the computer not responding to your commands A lace spike can occasionally corrupt or destroy files so it is a good idea to consistently make backup copies of your data files Prevent voltage spikes by installing a surge suppressor made for use with computers between the power outlet and the computer power cord The monitor doesn t work even though the computer appears to Check the connection of the power cord into the monitor Make sure the monitor is turned on it has its own power button Make sure the monitor power cord is plugged into a grounded outlet Check to see whether the outlet works by plugging another item into it If the light on the front of the monitor is lit the monitor is getting power Check the cable connection between the monitor and the computer The cable connectors must be pushed in all the way Adjust the brightness and contrast controls on the monitor Quick Start Guide 71 Problem Solution When push one of the special or multimedia buttons on the keyboard nothing happens m Check the button configuration To reconfigure the button COuhON N 8 9 10 11 Click Start on the taskbar Click Control Panel Click Printers and Other Hardware if pr
74. urface Some computers include a scrolling mouse Like an ordinary mouse the scrolling mouse has two buttons on the top Click the left mouse button to position the cursor or to select an item Click the right mouse button to display a menu of commands available for the item you clicked Scroll wheel button Left button Right button You can change the configuration of these two mouse buttons for left handed use Refer to Reverse your mouse buttons in the onscreen Help and Support Center Use the wheel button in the middle of the mouse to scroll or select items on the screen You can use the scrolling mouse in these ways m Scroll through a document without having to click the scroll bar on the screen m Use the autoscroll feature to have the document scroll automatically m Skim through a document The Scroll Feature Click the left mouse button to place the cursor in the document To scroll toward the beginning of a document roll the mouse wheel up away from you To scroll toward the end of a document roll the wheel down toward you Quick Start Guide 13 The Autoscroll Feature The autoscroll feature allows you to read through a document while the document scrolls automatically 1 To use autoscroll place the cursor next to the text where you want to begin scrolling and press the wheel button once An autoscroll icon appears 2 To begin scrolling move the mouse in the direction you want to scroll
75. use the Disk Cleanup utility 1 Click Start 2 Choose All Programs 3 Choose Accessories 4 Choose System Tools 5 Click Disk Cleanup Wait for the calculations to complete 6 Select the files you want to delete and click OK and then click Yes 80 HP Pavilion home PC Reinstalling Programs You can reinstall most programs that came with your PC except the try and buy HP Learning Adventure programs Note HP Learning Adventure programs are not included in all models For programs that came on CDs or DVDs just reinsert the disc and follow the onscreen instructions For preinstalled programs follow the steps in Application Recovery on page 75 Index A adjusting microphone volume 25 adjusting speaker volume 23 70 All Programs xvii America Online troubleshooting 73 Application Recovery 75 Application Recovery warning 76 autoscrolling mouse 14 available hard disk space checking 78 increasing 79 back connectors 61 box contents iv browsing the Internet 33 buttons Eject 47 E Mail 20 Help 20 HP 20 mouse 13 mouse scroll wheel 13 Mute 21 Off See shutting down computer On 5 Power 5 Print 20 Search 20 special keys 17 Standby 20 Start 9 carpal tunnel syndrome 8 CD DVD country region codes for DVD 56 handling 49 inserting 47 keyboard button 21 opening drive 47 playing music 49 removing 48 72 terminology for DVD 55
76. uth Africa Country Region 3 Southeast Asia Country Region 4 Australia New Zealand Mexico Central and South America Country Region 5 Northwest Asia North Africa Country Region 6 China WinDVD is not pre set to a particular country region the country region code of the first DVD movie you play determines your DVD country region For example if you play a DVD with a country region 1 code WinDVD sets the current country region of your DVD ROM player to 1 If you later play a DVD that is coded for a different country region WinDVD asks if you want to set this as the current country region Warning You can change the country region code only five times before the setting becomes permanent When the country region code locks if you need help contact HP Support Using the Combo Drive The combo drive is available on select models only When you insert a disc in the combo drive the computer automatically detects the type of disc m f you insert a software program CD it is available for use If you insert a music CD a window opens for the program that plays CDs See Playing Music CDs on page 49 m If you insert a DVD movie the Video window and WinDVD control panel open See Playing DVD Movies on page 53 If you insert a blank CD R or CD RW use HP RecordNow to copy audio or data files Quick Start Guide 57 Using the hp dvd writer Drive The hp dvd writer is a DVD R RW dri
77. utton 5 power management settings modifying 29 Print button 20 not working 72 printer troubleshooting 70 problem computer not working 71 DVDR disc not working 58 DVD RW disc not working 58 error message 74 keyboard 72 73 monitor 71 mouse 74 no sound 70 printer 70 troubleshooting 69 turning on computer 69 problem resolution HP Instant Support 12 troubleshooting xv 69 product notices 65 receiving e mails 44 reconfiguring keyboard buttons 22 recovering system 75 region code 56 registering with HP ix 6 reinstalling software 75 76 80 removing unneeded software 79 repetitive strain injury RSI 8 replacement parts 42 restoring system 75 RJ 45 port 37 S safety warnings 1 saving electricity 27 scrolling mouse 13 Search button 19 searching for files or folders 9 searching the Internet 33 selecting programs or documents 9 sending an e mail 44 service locations 42 setting up computer 5 8 settings viewing or changing 9 Volume Control 24 shortcut icons xi shutting down computer 26 sleep mode See hibernation mode software corrupted 75 erased 75 finding xvii reinstalling 75 76 80 uninstalling 79 updating 41 solving common problems 69 sound troubleshooting 70 speaker volume adjusting 23 Standby button 20 standby mode about 27 automatic 29 manual 27 Start button 9 Start Here iii Start menu contents xiii 9 starti
78. ve available on select models only The hp dvd writer drive plays movie DVDs and music CDs reads data CDs and DVDs and records files to DVD RW DVD R CD R and CD RW discs Note There are two types of DVD discs DVD R RW and DVD R RW DVD R and DVD RW discs do not work in the DVD R RW drive The guide for this drive is printed and included in the computer box select models 58 HP Pavilion home PC Playing VCD Note The VCD program is available in select models only With the VCD Video CD program you can play MPEG Motion Picture Experts Group videos These MPEG 1 files have a dat or mpg extension To play a VCD 1 Insert the VCD into a CD ROM or DVD ROM drive 2 Click Start choose All Programs select Mediamatics VCDExpress and then click Mediamatics VCD Player The VCD Player control panel opens a 3 Click the play button on the panel Or If you want to play a file click the open folder button on the panel Choose the drive and folder containing the MPEG 1 file and double click the file you want to play 4 Use the control buttons in the VCD panel to control the playback The multimedia buttons on the keyboard may not work with the VCD program Note To identify the function of the control buttons in the VCD panel move the mouse slowly over each bufton Connecting External Components to Your Computer You can connect external components to your PC Connectors or ports co
79. y need to install the software that came with the component Quick Start Guide vii PC Front Connections Your computer may look different from the one shown here External components shown in the following figure are not included with the PC Front connector location type and number Note Before using your components vary by model you may need fo install the lt YY Software that came with the component viii HP Pavilion home PC Register with HP Register your HP Pavilion home PC with Hewlett Packard so HP can assist you with your technical support needs Register with HP First name Middle name Last name Country Region we United States Zip Postal Code Street Address Apt or Bldg MS City State Province E mail address Area Code Telephone o read the Microsoft Pri indicates a required field To continue click Next Quick Start Guide Ix Internet Click Start choose All Programs and then click Easy Internet Sign up for a simple step by step wizard to guide you through setup for the Internet and e mail For information about modem setup the Internet and e mail see the related chapters inside this guide You can also find helpful information by clicking Start Help and Support and then My HP Pavilion PC x HP Pavilion home PC CA invent Welcome to easy I

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