HP Ap5000 User's Manual
Contents
1. Shock operating Up to 250 MB s Up to 70 MB s up to 35K IOPs up to 6 6K IOPs 65 ms 85 ms 0 15 Watt Active 0 075 Watt Idle 35TB written up to 20GB day for 5 years 32 to 158 F 0 to 70 C 5 to 95 84 F 29 C 1 500 G 0 5 msec UL CSA EN 60950 2000 CISPR Pub 22 Class B CNS 13438 AS NZS CISPR 22 2002 Class B R1113 and C1172 Class B For solid state disk drives GB means 1 billion bytes 80GB is the unformatted capacity of this drive before a portion of the drive is reserved for flash management features Actual capacity will vary by content 64 GB Multi Level Cell MLC with wear leveling controller SATA 3Gb sec 2 74 x 0 37 x 4 in 6 98 x 0 95 x 10 2 cm 0 14 Ib 65 g Write speed Read speed Ultra DMA mode Temperature operating Relative Humidity operating Maximum Wet Bulb Temperature operating Worldwide Version 13 January 30 2012 Up to 220 MB s Up to 120 MB s Up to 150 MB s 32 to 158 F 0 to 70 C 5 to 95 84 F 29 C Page 10 Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System Technical Specitications Regulations UL CSA EN 60950 2000 CISPR Pub 22 Class B CNS 13438 AS NZS CISPR 22 2002 Class B R1113 and C1172 Class B ROM BIOS Information Key teatures of the HP BIOS in the ap5000 include Security Power on password F 10 Setup password USB port disable e Thermal and power management2. The BIOS provides and enables thermal and power management technologies e Administrator password Also known as the setup password this helps prevent unauthorized changes to the system configuration If the administrator password is not known the BIOS version cannot be changed and changes cannot be made to BIOS settings using F10 setup or under the OS e Advanced Configuration and Power Interface ACPI Represents a significant innovation in power and configuration management allowing operating systems and applications to manage power based on activity and usage Provides power conservation features under Windows XP e Ability to disable the internal speaker Description Advanced Contiguration and Power Management Intertace ACPI allows the system to wake trom a low power mode SMBIOS Ver 2 4 System Management BIOS previously known as DMI BIOS tor system management information Dual State Power Button Power button acts as both an on off button and suspend to sleep button Serviceability Features of System Dual Color Power LED on Front of Computer Indicates Normal Operations and Fault Conditions Diagnostic LED Explanation Table Number of repeated red LED blinks 2 processor thermal protection activated 3 processor not installed 4 power supply failure 5 memory error 6 video error 7 PCA failure ROM detected failure prior to video 8 invalid ROM bootblock recover mode e Flash Recovery with Video e DIMM Conn
3. DA 13540 Worldwide Version 13 January 30 2012 250 059 350 016 bytes 0 374 in 9 5 mm Media diameter 2 5 in 63 5 mm Physical size 2 75 in 70 mm Serial ATA 3 0 Gb s Up to 3 Gb s 8 MB Single Track 2 0 ms 12 ms 22 ms Average Full Stroke 7 200 rom 488 397 168 Alte 131 FG 16 55 C 160 041 885 696 bytes 0 374 in 9 5 mm Media diameter 2 5 in 63 5 mm Physical size 2 75 in 70 mm Serial ATA 3 0 Gb s Up to 3 Gb s 8 MB Single Track 2 0 ms 12 ms 22 ms Average Full Stroke 7 200 rom 312 581 808 41 to 131 F 5 to 55 C 80 GB Multi Level Cell MLC NAND Flash with wear leveling 10 channel controller SATA 3Gb sec 2 74 x 0 37 x 4 in 6 98 x 0 95 x 10 2 cm Page 9 QuickSpecs HP ap5000 All in One AiO Point of Sale POS System Technical Specitications 64 GB Weight Bandwidth Performance Latency Power Usetul drive life Environmental all conditions non condensing Regulations Untormatted Capacity NAND Flash Memory Interface type Dimensions external WxHxD Weight Internal transfer rate Host transfer rate Environmental all conditions non condensing 0 18 Ib 80 g Sustained Sequential Read Sustained Sequential Write Random Read 4KB Random Write 4KB Read Write Total power consumption 5 years Temperature operating Relative Humidity operating Maximum Wet Bulb Temperature operating
4. NOTE an optical drive is required to restore the software image VGA 1 Warning This is a Powered VGA Port Do not hot plug a monitor into the VGA port Doing so may damage the monitor Always power down the ap5000 when removing or attaching a monitor to the VGA port USB 2 0 6 5 located at bottom of main display behind access panel 1 lett side behind access panel Audio line out 1 Microphone in 1 Power connector 1 DC 19Volts for 130W AC power adapter RJ 45 Ethernet 1 RS232 ports 3 COM 1 and COM 2 5 V configurable in BIOS COM 3 12V contigurable in BIOS NOTE When the HP 2 line VFD is preconfigured by the HP factory COM 2 port is occupied When the optional 10 4 Customer Facing Display is installed all three COM ports become available USB power 1 24 Volts Keyboard PS 2 1 Parallel port 1 Kensington Lock Hole 2 lock kit sold separately Warning This is a Powered VGA Port Do not hot plug a monitor into the VGA port Doing so may damage the monitor Always power down the ap5000 when removing or attaching a monitor to the VGA port I O Panel Layout c screen side NOTE I O Panel located at rear lower side of display under cover I O view when facing 15 touch screen and bottom flipped up Intel integrated high definition audio with 2 channel Via VT1708S codec DA 13540 Worldwide Version 13 January 30 2012 Page 5 Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System
5. Media Accelerator 3000 Dimensions HxWxD Weight Stand Alone Power Requirements Temperature Relative Humidity Altitude Unpressurized Industry Standard Certitications 12 40 x 15 79 x 9 33 in 31 5 x 40 1 x 23 7 cm Bottom footprint W 9 84 x D 9 33 in W 25 0 x D 23 7 cm 24 36 b 11 05 kg Electrical Ratings 90 to 264 VAC 47 to 63 Hz Average Operating Power 47 3W under normal operation Max Operating Power 130 watts Operating 50 to 104 F 10 to 40 C Non operating 20 to 140 F 30 to 60 C Operating 20 to 85 Operating O to 10 000 ft 3 048 m Non operating O to 30 000 ft 9 144 m UL CSA FCC Compliance ENERGY STAR EPEAT Silver For accessibility intormation on HP products please visit http www hp com accessibility Graphic Controller Bus type RAMDAC Memory Controller clock speed Overlay planes Maximum Color Depth Maximum vertical refresh rate Multi display Support Graphics Video API Support Resolutions Supported NOTES Integrated GMA 3000 Integrated Single 400 MHz integrated UMA with DVMT 4 0 support for trame butter sizes 8 256 MB 667 MHz One 16 bit video overlay plane 32 bpp 85 Hz Dual independent monitor support through secondary VGA interface Primary display is 15 touch screen Optional secondary 10 LCD Customer Facing Display may be attached to VGA port in I O Panel DirectX 9 0c WGF 1 0 DirectX VA 2 0 Shader Model 3 0 Op
6. Standard Features Software Preinstalled software PDF Complete HP Client Automation Agent McAfee Total Protection Windows 7 and Windows XP only Power Manager Advanced Configuration and Power Management Interface ACPI allows the system to wake from a low power mode NOTE Power button is located on I O panel and concealed under the I O cover SMBIOS System Management BIOS previously known as DMI BIOS for system management information Security Kensington Lock Support located in two places underneath the base and on I O panel Power On password protection Setup password protection USB port disable Power Supply 130 W AC power adapter ENERGY STAR 5 0 qualitied European Union 2005 32 EC EUP LOT 6 EUP LOT 7 input 90 to 260 VAC Frequency range 47 to 63 Hz Service and Support Standard 3 3 83 limited warranty 3 years parts 3 years labor 3 years on site service OS support for 90 days quick restore solution included requires external optical drive not included Af DA 13540 Worldwide Version 13 January 30 2012 Page 6 QuickSpecs Options Customer Facing Displays HP 2 line x 20 characters Vacuum Florescent Display VFD kit Magnetic Stripe Reader Hard Drives Optical Drives Input Output Devices POS Peripherals Memory DIMMs Security Accessories HP 10 LCD Customer facing display kit HP ap5000 Magnetic Stripe Reader HP 160GB 7 2K SATA 3 0 Gb s 2 5 Hard Disk Driv
7. DR2 Synch DRAM PC2 6400 800 MHz Non ECC GB 4 GB DDR2 Synch DRAM PC2 6400 800 MHz Non ECC 2 x 2 GB GY DA 13540 Worldwide Version 13 January 30 2012 Page 3 1 x 1 GB x 2 GB 2 x 1 GB 1x 1 GB 1 x2 coo oe nC Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System Standard Features NIC Keyboard Pointing Device Multi Track 3 Magnetic stripe reader MSR Vacuum Fluorescent Display VFD Customer Facing Advertisement panel Realtek RTL8111C Ethernet Connection 10 100 1000 with WOL support LAN STATUS 10MB 100MB 1000MB Activity is occurring Left LED ACTIVE LED ACTIVE LED ACTIVE LED right LED Keyboard not included PS 2 or USB supported NOTE A keyboard is required to unbundle the software image Pointing Device not included USB supported Pointing devices include a mouse trackball touch pad etc Integrated MSR available on some select models Conforms to ANSI ISO 7810 7811 1 5 7812 and Fools Supports OPOS and JPOS drivers layer 3 tracks IATA ABA THRIFT bi directional swipe LED indicates status of reader NOTE The MSR is standard on some models and optional on others 2 line x20 character display 40 characters total RS232 interface DC 5Volts V COM 2 port set to 5V at HP factory in BIOS setup Supports complex character set control commands user defined fonts and international tonts Display pitch adjustment 80 degre
8. QuickSpecs HP ap5000 All in One AiO Point of Sale POS System Overview 1 Power LED Beep LED 3 15 TFT 5 Wire Resistive Touch Screen standard on all models 2 Multi Track 3 Magnetic Stripe Reader MSR Available on select models eS 7 NL a E P te ee an a In A T et es 2 EAN 3 oe AAD aig rar aN il We n i a Pan ah T pm De F es ty Lh 3 Sa a Ny i a i a r w 7 n l f if F SS i j L a na i cy i mr sos n 7 i i pee ns i i m e z F a a i 1 Two 2 5 Storage Drive bays 5 Advertisement panel non electrical 2 One USB 2 0 port one audio line out and one microphone 6 Main display hinge allows tor 90 degree pitch adjustment in jack DA 13540 Worldwide Version 13 January 30 2012 Page Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System Overview 3 I O Panel with cover 7 Customer Facing Display hinge allows tor 80degree pitch adjustment 4 Stand with 130W 87 Energy Efficient internal power supply 8 Customer facing two line Vacuum Florescent Display VFD adapter Includes Kensington lock support tor added security on select models and as option kit Optional 10 LCD Customer Display also available At a Glance aDesigned for long term deployment within general retail hospitality and other retail market Integrated 15 TFT 5 Wire Resistive Touchscreen and Magnetic Stripe Reader MSR Customer tacing 2 li
9. e HP 250GB 7 2K SATA 3 0 Gb s 2 5 Hard Disk Drive HP ap5000 64GB SATA 2 5 Solid State Drive HP 80 GB Solid State Drive for HP Business Desktop PCs NOTE Drive caddy included with HP ap5000 base system Alternative if BT391AA is not available for 64GB External USB CD DVD R RW Drive HP USB 2 Button Optical Scroll Mouse HP USB Washable Keyboard HP Heavy Duty Cash Drawer HP Flip Top Cash Drawer HP Laser Barcode Scanner HP Imaging Barcode Scanner HP USB Single Station Thermal Receipt Printer HP USB Multitunction Thermal Receipt Printer with MICR HP 1 GB PC2 6400 DDR2 800 MHz HP 2 GB PC2 6400 DDR2 800 MHz Desktop PC memory AHO58AA also compatible Desktop PC memory AHO60AA also compatible HP Keyed Cable Lock HP ap5000 Wall Mount kit HP Quick Release Mechanism Kit for use with Wall Mount Kit HP PS 2 Standard Keyboard HP PS 2 2 Button Optical Scroll Mouse HP USB P S2 Optical Mouse HP USB Optical Travel Mouse DA 13540 Worldwide Version 13 January 30 2012 HP ap5000 All in One AiO Point of Sale POS System BV495AA AZI91AA BZ 721AA BS582AA BZ 724AA BT391AA BM848AV FS943AA ABA DC172AT VFO9 7AA FK182AA BW867AA EYO22AA BW868AA FK224AA FK184AA BZ722AA BZ723AA BV41 1AA BI390AA EM870AA DT527A EY703AA DC369A RH304AA Page 7 QuickSpecs HP ap5000 All in One AiO Point of Sale POS System Technical Specitications System Unit Integrated Graphics
10. e basis By July 1 2006 RoHS substances will be virtually eliminated virtually to levels below legal limits for all HP electronic products subject to the RoHS Directive except where it is widely recognized that there is no technically feasible alternative as indicated by an exemption under the EU RoHS Directive Material Usage This product does not contain any of the following substances in excess of regulatory limits refer to the HP General Specification for the Environment at http www hp com hpinto globalcitizenship environment supplychain gen_ specitications html Asbestos Certain Azo Colorants Certain Brominated Flame Retardants may not be used as flame retardants in plastics Cadmium Chlorinated Hydrocarbons Chlorinated Parattins Formaldehyde Halogenated Diphenyl Methanes Lead carbonates and sultates Lead and Lead compounds Mercuric Oxide Batteries Ozone Depleting Substances Polybrominated Biphenyls PBBs Polybrominated Biphenyl Ethers PBBEs Polybrominated Biphenyl Oxides PBBOs Polychlorinated Biphenyl PCB Polychlorinated Terphenyls PCT Polyvinyl Chloride PVC except tor wires and cables and certain retail packaging has been voluntarily removed from most applications Radioactive Substances Tributyl Tin TBT Triphenyl Tin TPT Tributyl Tin Oxide TBTO e Nickel finishes that release greater than 0 5 micro grams cm2 week measured according to EN GY DA 13540 Worldwide Versi
11. ectors for easy Upgrade e Socketed Processor for easy Upgrade e Restore CD sti i sSCSY e NIC LEDs integrated DIMM Connectors for easy Upgrade GY DA 13540 Worldwide Version 13 January 30 2012 Page 11 Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System Technical Specitications Serviceability Features of Chassis e Dual Color Power LED To indicate normal operations and fault conditions e System memory can be upgraded Tool less removal power supply ASF 2 0 support Alert Standard Format lIndustry standard specification for network alerting and remote control in operating system absent environments SMART Technology Allows hard drives to monitor their own health and to raise flags it Self Monitoring Analysis and Reporting Technology imminent failures were predicted e Predicts failures before they occur Tracks fault prediction and failure indication parameters such as re allocated sector count spin retry count calibration retry count e By avoiding actual hard drive failures SMART hard drives act as insurance against unplanned user downtime and potential data loss from hard drive failure Eco Label Certifications amp This product has received or is in the process of being certified to the following approvals and may be declarations labeled with one or more of these marks e US ENERGY STAR e T ECO declaration e EPEAT Silver where HP registers commercial de
12. enGL 1 5 Maximum Refresh Rate Hz Analog Monitor Digital Monitor 85 85 85 85 85 G5 85 Modes listed are supported with a single active display The supported mode list for multiple active displays is a subset of this list Not all modes will support video playback and some supported modes may use software MC motion compensation rather than hardware MC Not all modes will support 3D DA 13540 Worldwide Version 13 January 30 2012 Page 8 QuickSpecs HP ap5000 All in One AiO Point of Sale POS System Technical Specitications 2 5 7200 RPM Serial ATA Hard Drive 2 5 Solid State Drives acceleration depending on the system configuration e g resolution selected size of frame buffer number of installed memory modules etc 2 R denotes reduced blanking timings some digital monitors may not support reduced blanking timings 250 GB Capacity Height Width Interface Synchronous Transter Rate Maximum Cache Seek Time typical reads includes controller overhead including settling Rotational Speed Logical Blocks Operating Temperature 160 GB Capacity Height Width Interface Synchronous Transfer Rate Maximum Cache Seek Time typical reads includes controller overhead including settling Rotational Speed Logical Blocks Operating Temperature 80 GB Untormatted Capacity Architecture Interface type Dimensions external W x H x D
13. es 10 degrees to 90 degrees WARNING VFD must be connected to the COM 1 or COM 2 port It should not be connected to COMBS port because COM 3 does not support DC5V Connecting the VFD into COM 3 port may damage the VFD COM 1 may be used for the VFD but 5V will need to be selected in BIOS Setup for COM 1 NOTE The VFD occupies COM 2 port from the HP factory Although three COM ports are present on the HP ap5000 COM 2 port is occupied by the VFD on factory configured models therefore only two COM ports are available to the end user when the VFD is installed NOTE The VFD is standard on select models and also available as an optional kit This non electrical panel features a clear cover It may be removed so that print material advertisements can be displayed HP provides a template for the advertisement panel DA 13540 Worldwide Version 13 January 30 2012 Page 4 Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System Standard Features Storage I O Panel Audio Visual Hard Drive or Solid State 2 2 5 internal storage bays 160 GB or 250GB 2 5 Hard Disk Drive Drive HDD select models 64 GB or 80GB 2 5 Solid State Drive SSD select models NOTE The ap5000 can be contigured with a combination of the 160 GB 250 GB HDD or 64 GB 80 GB SSD however if RAID 1 is requested trom the HP Factory both storage bays must contain the same size drive Optical Drive External USB only not included
14. indows 7 Protessional 32 bit Genuine Windows 7 Professional 64 bit T FreeDOS Windows Embedded POS Ready 2009 This system may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality See http www microsoftt com windows windows for details t Factory preinstall not available Drivers support only Graphics Integrated Intel Graphics Media Accelerator 3000 Display 15 inch diagonal TFT dual bulb display 1024 x 768 resolution with 5 wire resistive type touchscreen Precalibrated at factory but should be recalibrated after initial software via the calibration wizard Hard or soft stylus input finger tip finger nail or credit card edge to perform touch Touch Technology 5 wire resistive type Resolution 1024 x 768 Max Color 16 7M Contrast Ratio 800 Brightness 300 cd m Pixel Pitch 0 297mm Viewing Angle 140 horizontally and 140 vertically Response rate 2ms rise time 6ms decay time Default Color Temperature 6488 K Anti Glare Harness 3H Color Gamut 61 56 Backlight Units 2 CCFL Memory Dual channel DDR2 up to 4 GB capacity 2 slots supports 800 MHz most configurations ship with 1 x 2GB or 1 x 1 GB 1 x 2 GB 3 GB Configurable Model Available in AsiaPacific region only 1 GB DDR2 Synch DRAM PC2 6400 800 MHz Non ECC 2 GB DDR2 Synch DRAM PC2 6400 800 MHz Non ECC 2 GB DDR2 Synch DRAM PC2 6400 800 MHz Non ECC 3 GB D
15. ne VFD Vacuum Florescent Display standard on select models Customer tacing 10 4 LCD Display optional cannot be used in conjunction with 2 Line VFD Integrated dual independent monitor support through secondary VGA intertace Intel Core 2 Duo E7400 processor or Intel Celeron 440 processor Intel Q965 ICH8R Chipset Integrated Intel Graphics Media Accelerator 3000 Dual Channel DDR2 Memory jOne of the following operating systems Genuine Windows 7 Professional 32 bit 64 bit Windows Embedded POSReady 2009 FreeDOS 10 100 1000 NIC Powered ports Serial and USB POWER 24Volts SMART III HHD or SSD RAID level 0 1 capable RAID 1 can be HP Factory precontigured Manageability Tools Cable Management Features Advertising Panel for print ads standard on all models Energy Star 5 qualified EU Compliant ROHS2 Compliant 87 energy efficient internal power supply adapter HP Limited Warranty 3 3 3 standard 3 years parts 3 years labor and 3 years on site services NOTE Factory preinstall not available Drivers support only NOTE All models and features may not be available in all countries Af DA 13540 Worldwide Version 13 January 30 2012 Page 2 Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System Standard Features Processors Intel Celeron 440 2 0 GHz 512K L2 Cache 800 MHz FSB Intel Core 2 Duo E7400 2 8 GHz 3 MB L2 Cache 1066 MHz FSB Operating System Preinstalled Genuine W
16. on 13 January 30 2012 Page 13 Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System Technical Specitications 1811 1998 are not used on any product surtace designed to be trequently handled or touched by users Packaging HP follows these guidelines to decrease the environmental impact of product packaging e Eliminate the use of heavy metals such as lead chromium mercury and cadmium in packaging materials Eliminate the use of ozone depleting substances ODS in packaging materials Design packaging materials for ease of disassembly Maximize the use of post consumer recycled content materials in packaging materials Use readily recyclable packaging materials such as paper and corrugated materials Reduce size and weight of packages to improve transportation fuel efficiency e Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards End of life Management Hewlett Packard offers end of life HP product return and recycling programs in many geographic areas and Recycling To recycle your product please go to http www hp com go reuse recycle or contact your nearest HP sales office Products returned to HP will be recycled recovered or disposed of in a responsible manner The EU WEEE directive 2002 95 EC requires manufacturers to provide treatment information for each product type for use by treatment facilities This information product disassembly instructions is posted on the Hewlet
17. sktop products See http www epeat net for registration status in your country Energy Consumption 115 VAC 230 VAC 100 VAC Normal Operation 34 W 29 W 33 5 W Sleep Energy Star low 1 W 1 1 W 1 W power mode Off 0 8 W 0 9 W 0 8 W Heat Dissipation 115 VAC 230 VAC 100 VAC Normal Operation 116 BTU hr 99 BTU hr 115 BTU hr Sleep 3 BTU hr 4 BTU hr 3 BTU hr Off 3 BTU hr 3 BTU hr 3 BTU hr Heat dissipation is calculated based on the measured watts assuming the service level is attained for one hour GY DA 13540 Worldwide Version 13 January 30 2012 Page 12 Qu ickSpecs HP ap5000 All in One AiO Point of Sale POS System Technical Specitications Declared Noise Emissions in accordance with ISO 7779 and ISO 9296 System Fan Sound Power Sound Pressure LWAd bels LoAm decibels Idle Fan 3 6 26 9 default speed Fixed Disk 4 4 34 random writes Batteries This battery s in this product comply with EU Directive 2006 66 EC Batteries used in the product do not contain e Mercury greater the 5ppm by weight e Cadmium greater than 10ppm by weight Battery size CR2032 coin cell Battery type Lithium Metal RoHS Compliance Hewlett Packard is committed to compliance with all applicable environmental laws and regulations including the European Union Restriction of Hazardous Substances RoHS Directive HP s goal is to exceed compliance obligations by meeting the requirements of the RoHS Directive on a worldwid
18. t Packard web site at http www hp com go recyclers These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re sell HP equipment Hewlett Packard For more information about HP s commitment to the environment Corporate Environmental Global Citizenship Report Information http www hp com hpinto globalcitizenship gcreport index html Eco label certifications http www hp com hpinto globalcitizenship environment productdesign ecolabels htm ISO 14001 certificates http www hp com hpinto globalcitizenship environment operations envmanagement html Copyright 201 2Hewlett Packard Development Company L P All rights reserved Microsoft Windows and Windows Vista are registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Intel Celeron and Core are trademarks of Intel Corporation in the U S and or other countries The information contained herein is subject to change without notice and is provided as is without warranty of any kind The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein GY DA 13540 Worldwide Version 13 January 30 2012 Page 14
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