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HP G1 User's Manual

1. Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stand and lay the computer down 6 Remove the computer access panel 7 Lift up the three tabs on the side of the bezel 1 then rotate the bezel off the chassis 2 4 y AMN ANN M AA 56 Chapter3 Small Form Factor SFF hardware upgrades ENWW Removing bezel blanks On some models there are bezel blanks covering the 3 5 inch and slim optical drive bays that need to be removed before installing a drive To remove a bezel blank 1 Remove the access panel and front bezel 2 To remove a 3 5 inch bezel blank press inward on the five retaining tabs 1 and pull the blank off the front bezel 2 To remove a slim optical drive bezel blank press the two retaining tabs that hold the bezel blank in place towards the outer right edge of the bezel 3 and slide the bezel blank back and to the right to remove it 4 Ee NOTE After removing the slim optical drive bezel blank and installing a slim optical drive you can install an optional bezel trim piece available from HP that surrounds the front of the slim optical drive ENWW Removing bezel blanks 57 Replacing the front bezel Insert the four hook
2. Preventing electrostatic damage To prevent electrostatic damage observe the following precautions e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin e Use heelstraps toestraps or bootstraps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools e Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider Ey NOTE For more information on static electricity contact an HP authorized dealer reseller or service provider
3. 88 Chapter3 Small Form Factor SFF hardware upgrades ENWW 3 Slide the security cable through the hole in the cable lock on the rear of the monitor 4 Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket 1 and inserting the security cable through one of the two holes in the bracket 2 Use the hole in the bracket that best secures the peripheral device cable ENWW Installing a security lock 89 5 Thread the keyboard and mouse cables through the computer chassis lock 6 Screw the lock to the chassis in the thumbscrew hole using the screw provided 90 Chapter3 Small Form Factor SFF hardware upgrades ENWW 7 Insert the plug end of the security cable into the lock 1 and push the button in 2 to engage the lock Use the key provided to disengage the lock 8 When complete all devices in your workstation will be secured ITT a 4 ENWW Installing a security lock 91 Front bezel security The front bezel can be locked in place by installing a security screw provided by HP To install the security screw 1 _Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet
4. Ap Hardware Reference Guide HP ProDesk 600 G1 Tower HP ProDesk 600 G1 Small Form Factor Copyright 2013 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Microsoft and Windows are U S registered trademarks of Microsoft Corporation The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Hardware Reference Guide HP ProDesk 600 G1 Tower HP ProDesk 600 G1 Small Form Factor First Edition April 2013 Document part number 719015 001 About This Book This guide provides basic information for upgrading HP ProDesk Business PCs Z WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life AN CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Ey NOTE Text set off in this manner provides important supplemental information
5. ccccsecceeseceececseeceseecauceeaseeeaeeesauecaseesaseesageesenseneeeenagsecseseesseseneetenes 26 ENWW REMOVING a 5 25 inch drive 1 0 0 cece ceeccssececseeceececeececseeceaeecsaeeeeaeesaueesaeeeeaeeesseesseeseneensesenaess 28 stalling 4 0 2 O INGI OPING cei dentiutarwasacniterdansacsicoidasdentooeusnd a aia aR SREE iE 29 Removing a 3 3AMeM dEV CE asro eaan Oa r EROE ArAnA 32 Installing a 3 5 inch device sinc nncniiansisnnranredew nip edanmanvaesiterdivwaniiaennaoncucacildileeteccmnaUdasaesbndantaieunedereies 34 Removing a slim optical drive cee ceecccseeeceeeeeeeeeseeeeseeeseeeeseeeeseeeseeeseeeeaeeeaeueeseeeeaeeeeaaes 36 nstaling a Slimop cal Orive orsica a a 37 Removing a 3 5 inch or 2 5 inch hard drive nannnennnnneennsnnrenenrnrnrnrrrrrrrrrrenrrrrrnrrrrrree renne 40 Installing a 3 5 inch or 2 5 inch hard drive 2 0 cccecccseecceeeceeeeeeeeeeeeeeseeeeeeeeeaaeeeseeeeeueeseneesees 41 Metalinda Securty TOCK erea EN a a E a a pecnbiecaten 46 G2 0 E 6 6 E E E NEE E E N A AE V E Ne A E TE ee 46 PANOGE oannes e E E E EEEE E A E EE EE 46 HP Dusiness PC Securty OCK ocrni E E ERRES 47 Front bezel security seiitsinsciaricatnninwaur sidearm sinateldnsleinadmuanideieanedensianadinbanknawireesincindaciadaletseunthamsasiatiantes 51 3 Small Form Factor SFF hardware upgrades cccscecseeeeeeeeeeeeeeeeeeeeeseeeeeseeneeseeneeseeeeseaeeeeeneesnenseesoanees 53 Serviceability TO ANURG Sic resres rece cserresanindc
6. 100 Appendix C Electrostatic discharge ENWW D Computer operating guidelines routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor ENWW Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold Operate the computer on a sturdy level surface Leave a 10 2 cm 4 inch clearance on all vented sides of the computer and above the monitor to permit the required airflow Never restrict the airflow into the computer by blocking any vents or air intakes Do not place the keyboard with the keyboard feet down directly against the front of the desktop unit as this also restricts airflow Never operate the computer with the access panel or any of the expansion card slot covers removed Do not stack computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air If the computer is to be operated within a separate enclosure intake and exhaust ventilation must be provided on the enclosure and the same operating guidelines listed above will still apply Keep liquids away from the computer and keyboard Never cover the ventilation slots on the monitor with any type of material Install or enable power management functions of the operating system or other software including sleep states Turn off the computer be
7. 29 TWR removal 28 optical drive slim SFF installation 77 SFF removal 76 TWR installation 37 TWR removal 36 P product ID locations 10 R rear panel components SFF 6 TWR 5 removing battery 94 SFF 2 5 inch hard drive 82 SFF 3 5 inch hard drive 78 SFF bezel blanks 57 SFF computer access panel 54 SFF expansion card 64 SFF front bezel 56 SFF media card reader 71 SFF slim optical drive 76 Smart Cover Lock 97 TWR 2 5 inch hard drive 40 TWR 3 5 inch hard drive 40 TWR 5 25 inch optical drive 28 TWR bezel blanks 15 TWR computer access panel 12 TWR expansion card 21 TWR front bezel 14 TWR media card reader 32 TWR slim optical drive 36 S security SFF cable lock 87 SFF front bezel 92 SFF HP Business PC Security Lock 88 SFF padlock 87 104 Index Smart Cover Lock 97 TWR cable lock 46 TWR front bezel 51 TWR HP Business PC Security Lock 47 TWR padlock 46 serial number locations 10 shipping preparation 102 Smart Cover Lock 97 specifications SFF memory 61 TWR memory 18 system board connections SFF 60 TWR 17 T tower conversion SFF 59 U unlocking access panel 97 V ventilation guidelines 101 W Windows Logo key 8 ENWW
8. CaS aaea aE ae e 102 Lae i A TIE AEA ENA A S EAN P A EA EIE N E AA I E E E E eee E E E 103 ENWW vii viii ENWW 1 Product features Standard configuration features Features may vary depending on the model For a complete listing of the hardware and software installed in the computer run the diagnostic utility included on some computer models only Ey NOTE Both computer models can be used in a tower orientation or a desktop orientation Tower TWR ENWW Standard configuration features 1 Small Form Factor SFF 2 Chapter 1 Product features ENWW Tower TWR front panel components Drive configuration may vary by model Some models have a bezel blank covering one or more drive bays 1 5 25 inch Half Height Drive Bay behind bezel 6 Hard Drive Activity Light 2 USB 2 0 Ports black 7 Slim Optical Drive optional 3 USB 3 0 Ports blue 8 3 5 inch Media Card Reader optional 4 Headphone Connector 9 Microphone Headphone Connector 5 Dual State Power Button NOTE When a device is plugged into the Microphone Headphone Connector a dialog box will pop up asking if you want to use the connector for a microphone Line In device or a headphone You can reconfigure the connector at any time by double clicking the Audio Manager icon in the Windows taskbar NOTE The Power On Light is normally white when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic c
9. Remove the front bezel If you are installing a drive in a bay covered by a bezel blank remove the bezel blank See Removing bezel blanks on page 57 for more information Install 6 32 guide screws in the holes on each side of the drive Installing and removing drives on page 69 for an illustration of the extra guide screws location Z CAUTION Regardless of the power on state voltage is always present on the system board po NOTE HP has supplied four extra 6 32 guide screws on top of the drive cage Refer to When replacing a drive transfer the four 6 32 guide screws from the old drive to the new one Installing and removing drives 73 9 Rotate the drive cage to its upright position Be en I 10 Slide the drive into the drive bay making sure to align the guide screws with the guide slots until the drive snaps into place 74 Chapter3 Small Form Factor SFF hardware upgrades ENWW 11 If installing a USB 3 0 media card reader you must use the USB 3 0 to USB 2 0 adapter and connect the adapter cable from the media card reader to the USB 2 0 connector on the system board labeled MEDIA i Ey NOTE Refer to System board connections on page 60 for an illustration of the system board drive connectors 12 Rotate the drive cage back down to its normal position Z CAUTION Be careful not to pinch any cables or wires when rotating the drive cage down 13 Replace the front bezel 14 Replace the com
10. S5 lt amp USB 3 0 Ports blue NOTE An optional second serial port and an optional parallel port are available from HP When a device is plugged into the blue Line In Audio Connector a dialog box will pop up asking if you want to use the connector for a line in device or a microphone You can reconfigure the connector at any time by double clicking the Audio Manager icon in the Windows taskbar When a graphics card is installed in one of the system board slots the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time However for such a configuration only the display connected to the discrete graphics card will display POST messages The system board graphics can be disabled by changing settings in Computer Setup ENWW Tower TWR rear panel components 5 Small Form Factor SFF rear panel components 1 PS 2 Mouse Connector green 7 PS 2 Keyboard Connector purple 2 gt RJ 45 Network Connector 8 t DisplayPort Monitor Connectors 3 lolOla Serial Connector 9 VGA Monitor Connector 4 e amp gt USB 2 0 Ports black 10 s USB 3 0 Ports blue 5 gt J Line In Audio Connector blue 11 J Line Out Connector for powered audio devices green 6 Power Cord Connector NOTE An optional second serial port and an optional parallel port are available from HP When a device is plugged into the blue Line In Audio Connector a dialog box will pop up asking if you
11. TWR hardware upgrades ENWW 9 Connect the power cable 1 and data cable 2 to the rear of the optical drive 10 Connect the opposite end of the data cable to one of the light blue SATA connectors on the system board Ee NOTE Refer to System board connections on page 17 for an illustration of the system board drive connectors 11 Replace the front bezel E NOTE An optional bezel trim piece that surrounds the front of the slim optical drive is available from HP Install the bezel trim piece in the front bezel before replacing the front bezel 12 Replace the computer access panel 13 Reconnect the power cord and any external devices then turn on the computer 14 Lock any security devices that were disengaged when the access panel was removed ENWW Installing and removing drives 39 Removing a 3 5 inch or 2 5 inch hard drive Ee NOTE Before you remove the old hard drive be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the syste
12. careful not to touch any of the contacts Doing so may damage the module 1 2 3 4 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as compact discs or USB flash drives from the computer Turn off the computer properly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board Installing additional memory 19 5 Remove the computer access panel Z WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before touching 6 Open both latches of the memory module socket 1 and insert the memory module into the socket 2 Ef NOTE A memory module can be installed in only one way Match the notch on the module with the tab on the memory socket Populate the black DIMM sockets before the white DIMM sockets For maximum performance populate the sockets so that the memory capacity is spread as equally as possible be
13. compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Ifthe computer is on a stand remove the computer from the stand and lay the computer down 6 Lift up on the access panel handle 1 then lift the access panel off the computer 2 TT a kiitan z H RN LIT HH L 3 na C e LT ALI 5 cH i 54 Chapter3 Small Form Factor SFF hardware upgrades ENWW Replacing the computer access panel Slide the lip on the front end of the access panel under the lip on the front of the chassis 1 then press the back end of the access panel onto the unit so that it locks into place 2 ENWW Replacing the computer access panel 55 Removing the front bezel 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices
14. connectors pull free from the socket Lift the card straight up to remove it Be sure not to scrape the card against other components 9 Store the removed card in anti static packaging 10 If you are not installing a new expansion card install an expansion slot cover to close the open slot N CAUTION After removing an expansion card you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation 11 To install a new expansion card slide the bracket on the end of the card down into the slot on the back of the chassis and press the card down firmly into the socket on the system board EY NOTE When installing an expansion card press firmly on the card so that the whole connector seats properly in the expansion card slot ENWW Removing or installing an expansion card 23 12 Close the expansion card retention latch making sure that it snaps firmly into place 13 Connect external cables to the installed card if needed Connect internal cables to the system board if needed 14 Replace the computer access panel 15 Reconnect the power cord and turn on the computer 16 Lock any security devices that were disengaged when the computer access panel was removed 17 Reconfigure the computer if necessary 24 Chapter 2 Tower TWR hardware upgrades ENWW Drive positions 1 5 25 inch half height drive bay 2 Slim optical drive bay 3 3 5 inch drive bay for opt
15. into the key hole on the rear of the lock and rotating the key 90 degrees ENWW Installing a security lock 47 3 Slide the security cable through the hole in the cable lock on the rear of the monitor 4 Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket 1 and inserting the security cable through one of the two holes in the bracket 2 Use the hole in the bracket that best secures the peripheral device cable 48 Chapter 2 Tower TWR hardware upgrades ENWW 5 Thread the keyboard and mouse cables through the computer chassis lock 6 Screw the lock to the chassis in the thumbscrew hole using the screw provided ENWW Installing a security lock 49 7 Insert the plug end of the security cable into the lock 1 and push the button in 2 to engage the lock Use the key provided to disengage the lock 8 50 Chapter2 Tower TWR hardware upgrades ENWW Front bezel security The front bezel can be locked in place by installing a security screw provided by HP To install the security screw 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external device
16. media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 78 Chapter 3 Small Form Factor SFF hardware upgrades ENWW ENWW 5 6 i 8 If the computer is on a stand remove the computer from the stand Remove the computer access panel Disconnect the power cable 1 and data cable 2 from the back of the hard drive Pull the release lever next to the rear of the hard drive outward 1 While pulling the release lever out slide the drive back until it stops then lift the drive up and out of the bay 2 Installing and removing drives 19 9 To install a hard drive you must transfer the silver and blue isolation mounting guide screws from the old hard drive to the new hard drive 10 Align the guide screws with the slots on the chassis drive cage press the hard drive down into the bay then slide it forward until it stops and locks in place 80 Chapter3 Small Form Factor SFF hardware upgrades ENWW ENWW 11 Connect the power cable 1 and data cable 2
17. media card reader USB 3 0 cable with a USB 3 0 to USB 2 0 adapter to the USB 2 0 connector on the system board labeled MEDIA The power cable for the drives has two branches coming off the system board connector The first branch is a dual headed cable with the first connector four wire routed to the 3 5 inch optional drive bay and the second connector two wire routed to the slim optical drive bay The second branch is a dual headed cable with the first connector routed to the 3 5 inch hard drive bay and the second connector routed to the 2 5 inch hard drive bay You must install guide screws to ensure the drive will line up correctly in the drive cage and lock in place HP has provided four extra 6 32 standard guide screws installed on the top of the drive bay The 6 32 standard guide screws are required for a media card reader or a secondary hard drive installed in the 3 5 inch optional drive bay M3 isolation mounting guide screws for 2 5 inch hard drives are not provided If you are replacing a drive remove the guide screws from the old drive and install them in the new drive There are a total of five extra silver 6 32 standard screws One is used for bezel security 1 see Front bezel security on page 92 for more information The other four are used as guide screws for a media card reader or a secondary hard drive in the 3 5 inch optional drive bay 2 ENWW Installing and removing drives 69 N CAUTION To prevent loss of work an
18. metro application to the right Snap a metro application to the left Launches Narrator Exits Magnifier Zooms in Magnifier Keyboard 9 Windows Logo Key Windows 7 Windows 8 on numpad Zooms out Zooms out Magnifier Home Minimizes non active desktop windows Minimizes non active desktop windows Break Displays System Properties Displays System Properties PgUp Moves Start screen to left monitor PgDn Moves Start screen to right monitor Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer Keep these numbers available for use when contacting customer service for assistance Tower TWR Small Form Factor SFF 10 Chapter 1 Product features ENWW 2 Tower TWR hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service No tools are needed for most of the installation procedures described in this chapter Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions cautions and warnings in this guide Z WARNING To reduce the risk of personal injury from electrical shock hot surfaces or fire Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching Do not plug telecommunications or telephone connectors into the network interface controller NIC r
19. power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Lift up the three tabs on the side of the bezel 1 then rotate the bezel off the chassis 2 14 Chapter 2 Tower TWR hardware upgrades ENWW Removing bezel blanks On some models there are bezel blanks covering one or more drive bays that need to be removed before installing a drive To remove a bezel blank 1 Remove the access panel and front bezel 2 Remove the bezel blank for the appropriate drive e Toremove a 5 25 inch bezel blank press inward on the retaining tabs that hold the bezel blank in place 1 then pull the bezel blank from the front bezel 2 Ey NOTE After removing the 5 25 inch drive bezel blank and installing a drive you can install an optional bezel trim piece available from HP that surrounds the front of the drive e To remove a 3 5 inch bezel blank press outward on the two retaining tabs that hold the bezel blank in place 1 and rotate the bezel blank back and to the right to remove it 2 ENWW Removing bezel blanks 15 e Toremove a slim optical drive bezel blank press inward on the retaining tabs that hold the bezel blank in place 1 then pull the bezel blank from the front bezel 2 Ey NOTE After removing the slim optical drive bezel blank and installing a slim optical drive you can install an optional bezel trim piece available from HP that surrounds the front of
20. the drive into the drive bay making sure to align the guide screws with the guide slots until the drive snaps into place 44 Chapter2 Tower TWR hardware upgrades ENWW 8 Connect the power cable 1 and data cable 2 to the back of the hard drive Ey NOTE The power cable for the hard drives is a three headed cable that is routed from the system board to the rear of the hard drive bays 9 If installing a new drive connect the opposite end of the data cable to the appropriate system board connector E NOTE You must connect the primary hard drive data cable to the dark blue connector labeled SATAO to avoid any hard drive performance problems If you are adding a second hard drive connect the data cable to one of the light blue SATA connectors 10 Replace the computer access panel 11 Reconnect the power cord and any external devices then turn on the computer 12 Lock any security devices that were disengaged when the access panel was removed ENWW Installing and removing drives 45 Installing a security lock The security locks displayed below and on the following page can be used to secure the computer Cable lock Padlock 46 Chapter2 Tower TWR hardware upgrades ENWW HP business PC security lock 1 Fasten the security cable by looping it around a stationary object 2 Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key
21. the slim optical drive Replacing the front bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis 1 then rotate the top side of the bezel onto the chassis 2 and snap it into place 16 Chapter 2 Tower TWR hardware upgrades ENWW System board connections Refer to the following illustration and table to identify the system board connectors for your model RODE E No System Board Connector System Board Label Color Component 1 PCI Express x1 X1PCIEXP3 white Expansion Card 2 PCI Express x1 X1PCIEXP2 black Expansion Card 3 PCI Express x1 X1PCIEXP1 black Expansion Card 4 PCI Express x16 X16PCIEXP black Expansion Card 5 Parallel Port PAR black Parallel Port 6 Serial Port COMB black Serial Port 7 Hood Lock HLCK black Hood Lock 8 Hood Sensor HSENSE white Hood Sensor 9 DIMM4 Channel A DIMM4 white Memory Module 10 DIMM3 Channel A DIMM3 black Memory Module 11 DIMM2 Channel B DIMM2 white Memory Module 12 DIMM1 Channel B DIMM black Memory Module 13 Power SATAPWRO black SATA Drives 14 Power PWR white System Board 15 USB 3 0 FRONT USB3 0 blue Front USB 3 0 Ports 16 SATA 3 0 SATAO dark blue Primary Hard Drive 17 SATA 3 0 SATA3 light blue Any SATA Device other than the Primary Hard Drive 18 SATA 3 0 SATA1 light blue Any SATA Device other than the Primary Hard Drive ENWW System board connections 17 No System Board Connector System Board Labe
22. want to use the connector for a line in device or a microphone You can reconfigure the connector at any time by double clicking the Audio Manager icon in the Windows taskbar When a graphics card is installed in one of the system board slots the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time However for such a configuration only the display connected to the discrete graphics card will display POST messages The system board graphics can be disabled by changing settings in Computer Setup 6 Chapter 1 Product features ENWW Media card reader components The media card reader is an optional device available on some models only Refer to the following illustration and table to identify the media card reader components SOHC CIUHS Flus MS PRO MI PRO Duo CompactFlash Lil No Slot Media 1 SD HC XC UHS 1 Plus e Secure Digital SD e Secure Digital High e Secure Digital Capacity SDHC Extended Capacity Memory Card SDXC 2 Media Card Reader Activity Light 3 CompactFlash I II CompactFlash Card CompactFlash Card e MicroDrive Type 1 Type 2 4 MS PRO MS PRO Duo e Memory Stick MS e Memory Stick e Memory Stick MagicGate MagicGate Duo e Memory Stick Select e Memory Stick Duo e Memory Stick PRO e Memory Stick PRO MS Duo HG Duo MS PRO e Memory Stick PRO Duo MS PRO Duo ENWW Media card reader components T Keyboard Component Com
23. 2 DIMM3 and DIMM4 Sockets DIMM1 and DIMM2 operate in memory channel B Sockets DIMM3 and DIMM4 operate in memory channel A The system will automatically operate in single channel mode dual channel mode or flex mode depending on how the DIMMs are installed 18 Chapter 2 Tower TWR hardware upgrades ENWW 2 NOTE Single channel and unbalanced dual channel memory configurations will result in inferior graphics performance The system will operate in single channel mode if the DIMM sockets are populated in one channel only The system will operate in a higher performing dual channel mode if the total memory capacity of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B The technology and device width can vary between the channels For example if Channel A is populated with two 1 GB DIMMs and Channel B is populated with one 2 GB DIMM the system will operate in dual channel mode The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is not equal to the total memory capacity of the DIMMs in Channel B In flex mode the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel For optimal speed the channels should be balanced so that the largest amount of memory is spread between the two channels If one channel will have more memory than the other the larger amount
24. 7 Using the Smart Cover FailSafe Key to remove the Smart Cover Lock To open the access panel with the Smart Cover Lock engaged 1 _Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Use the Smart Cover FailSafe Key to remove the tamper proof screw s that secure the Smart Cover Lock to the chassis e Removing the Smart Cover Lock Screws from the Tower 98 Appendix B Unlocking the Smart Cover Lock ENWW e Removing the Smart Cover Lock Screw from the Small Form Factor 6 You can now remove the access panel To reattach the Smart Cover Lock secure the lock in place with the tamper proof screws ENWW Using the Smart Cover FailSafe Key to remove the Smart Cover Lock 99 C Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device
25. ENWW IV About This Book ENWW Table of contents E ie UN reais wae A EE I AOE IPEE AON sad E AIA N ned N EE NAE TE A ENA 1 Standard configuration features sennesennnennesnrerntestrrsrrirrrrrsnrrrrrntnrrnrrntrrrnrrrtntrsntrnr rrn nrrn antren rern neen 1 Tower TIR er EE E oenee dee ceuaesdsie mentees 1 Small Form Facto SFF Je arernascanen n an na E aa a Eea e A aR 2 Tower TWR front panel components cccceeececeeeeeeeeeeceeeeeseeeeeaeeeeeseeesseeeesseeeeseueesseeeeseneeeseeeesaaeees 3 Small Form Factor SFF front panel components ccceccecseceeeeeeeeeeeeeeseeeeeaeeeesaeeeeseeeeeseeeeeseeesaaees 4 Tower TWR rear panel components cccceeccccsececeeeeeceeecesaeeeeaeeeeeseeeesseeeeeeeeeseaeeeseeeeeseeeeaeeessageees 5 Small Form Factor SFF rear panel components cccecceceeeeeeeeeeeeeeeaeeeeeseeeeseeeeeseeeeseeeessaeeesnaees 6 Media card reader components ccccecccesccececeseesucecececauecaueceueceueecaeecauecsueecueeseeecseesaueesueeseeessenenaeess T EVDO cet et wet A E E E E AE selon donee a tanesinets 8 Using the Windows logo key cccecccseeeeeeeeeaeeeseeeeseeeeeeeeeeseeesseeeeseeeeseeeseeeesaeessaeeeseeeeseeess 8 Serial NUMDEr lOCatiON os scavaeciasceaancctunodseauntansunn abtnandninannalannieeawsilandbamanctednnceeanadasswaneuednteddewoedaanncnaalanccenuateas 10 TOWA TER Jae EET EEE E a E A E E E ie cheats 10 Small Form Factor SFF cccccccccsssee
26. Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the access panel and front bezel 6 Disconnect the drive cables from the rear of the drive or if you are removing a media card reader disconnect the USB cable from the system board as indicated in the following illustration 32 Chapter2 Tower TWR hardware upgrades ENWW 7 Press the release lever at the rear of the drive away from the drive 1 and slide the drive from the drive bay 2 ENWW Installing and removing drives 33 Installing a 3 5 inch device 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as
27. access panel was removed Installing and removing drives 35 Removing a slim optical drive Z CAUTION All removable media should be taken out of a drive before removing the drive from the computer 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the access panel and front bezel 6 Disconnect the power cable 1 and data cable 2 from the back of the drive N CAUTION When removing the cables pull the tab or connector instead of the cable itself to avoid damaging the cable 36 Chapter2 Tower TWR hardware upgrades ENWW 7 Push the green release lever on the right rear side of the drive toward the center of the drive 1 then slide the drive forward and out of the bay 2 qa e T an anenun Wiha SARE Installing a slim optical drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media su
28. acles Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible at all times To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at hitp www hp com ergo Z WARNING Energized and moving parts inside Disconnect power to the equipment before removing the enclosure Replace and secure the enclosure before re energizing the equipment N CAUTION Static electricity can damage the electrical components of the computer or optional ENWW equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object See Electrostatic discharge on page 100 for more information When the computer is plugged into an AC power source voltage is always applied to the system board You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components Serviceability features 53 Removing the computer access panel To access internal components you must remove the access panel 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as
29. al 21 F FailSafe Key 97 front bezel SFF blank removal 57 SFF removal 56 SFF replacement 58 ENWW SFF security 92 TWR blank removal 15 TWR removal 14 TWR replacement 16 K TWR security 51 keyboard front panel components components 8 TWR memory 18 TWR slim optical drive 37 SFF 4 Windows Logo key 8 TWR 3 L H locks hard drive 2 5 inch SFF cable lock 87 SFF installation 84 SFF front bezel 92 SFF removal 82 SFF HP Business PC Security TWR installation 41 Lock 88 TWR removal 40 SFF padlock 87 hard drive 3 5 inch Smart Cover Lock 97 SFF installation 78 TWR cable lock 46 SFF removal 78 TWR front bezel 51 TWR installation 41 TWR HP Business PC Security TWR removal 40 Lock 47 TWR padlock 46 l installation guidelines 11 53 M installing media card reader battery 94 features 7 SFF 2 5 inch hard drive 84 SFF 3 5 inch hard drive 78 SFF drive cables 69 SFF expansion card 64 SFF media card reader 73 SFF memory 61 SFF slim optical drive 77 TWR 2 5 inch hard drive 41 TWR 3 5 inch hard drive 41 TWR 5 25 inch optical drive 29 TWR drive cables 26 TWR expansion card 21 TWR media card reader 34 SFF installation 73 SFF removal 71 TWR installation 34 TWR removal 32 memory SFF installation 61 SFF socket population 61 SFF specifications 61 TWR installation 18 TWR socket population 18 TWR specifications 18 Index 103 O optical drive cleaning 102 precautions 102 optical drive 5 25 inch TWR installation
30. and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Ifthe computer is on a stand remove the computer from the stand 6 Remove the computer access panel 7 Remove one of the five silver 6 32 standard screws located on top of the drive cage 92 Chapter3 Small Form Factor SFF hardware upgrades ENWW 8 Install the security screw through the middle front bezel release tab to secure the front bezel in place 9 Replace the access panel 10 lf the computer was on a stand replace the stand 11 Reconnect the power cord and turn on the computer 12 Lock any security devices that were disengaged when the access panel was removed ENWW Installing a security lock 93 A Battery replacement The battery that comes with the computer provides power to the real time clock When replacing the battery use a battery equivalent to the battery originally installed in the computer The computer comes with a 3 volt lithium coin cell battery Z WARNING The computer contains an internal lithium manganese dioxide battery There is a risk of fire and burns if the battery is not handled properly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher
31. cable 2 from the back of the drive N CAUTION When removing the cables pull the tab or connector instead of the cable itself to avoid damaging the cable 28 Chapter2 Tower TWR hardware upgrades ENWW 7 Press down on the green drivelock mechanism 1 and slide the drive from the drive bay 2 Installing a 5 25 inch drive E NOTE HP does not offer a 5 25 inch optical drive for this computer model A 5 25 inch optical drive can be purchased through a third party vendor 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Remove the front bezel If you are installing a drive in a bay covered by a bezel blank remove the bezel blank See Removing bezel blanks on page 15 for more information ENWW Installing and removing drives 29 7 Ifyou are installing an optical drive install four M3 metric guide screws not provided in the lower holes on
32. ceeseeceseeceeeeeccuseeceueeeeeeeesaseessaeeeseuseessaeeesseeessaeeesss 10 2 Tower TWR hardware upgrades wridescitis misistvvavicressre iia nein eminence int 11 Del VICCADIIY TEAS egada AE E a 11 Warnings and CAUTIONS see gcse css des eniad Ea arsenate E A A natin EN aa 11 Removing the computer access panel cccccccseccececeeeceeecueceueceuecceeeaueeaueceaeceeesaeesaeesasesaeeseeeseeesees 12 Replacing the computer access panel ccccscccscccseeceececeeeceueceeeceseesaeeseueeeueesaeesaeeecaeeeaeetaeesennenaes 13 Removing the front bezel cccccccccceseeeceeseccseneecsesecceueeeceueeeceuseecsaececsaeeeseaeeessaeeessuseessaseeessageesseas 14 Removing Dezel DlanKS siusis i AS EE 15 Replacing the front Dezel sesnicesacea a e a Eaa aA a 16 System board connections ccccccsececseececcseeecececcueeecseueecsuseessaeeeceueecseueessueessueesssaeeesaseessaeeeessaeeenes 17 installing additional Memory sewesscccssicesecetascecsaenadawcaracaedaed aaa eda a aa aana aai 18 DES E A E A E PEA E A E A E O E E E E 18 DDR3 SDRAM DIMMS seciccccsciseccnaadsatancSunsdctussanussasdvdawnsdusaraasieed aaenepd i datnadsnsediawiealdenieabiees 18 Populating DIMM SOCK CUS sasinan con ns rctawennetns T EEEE 18 USC TOWNS eee E E E 19 Removing or installing an expansion card cccceecceeeeceeeeeceeeeeeeeeeeeeeseeeeseeeeeeeeeseeeesaeeeseeeseeeeseeeessees 21 DI OS IONS ge acs cs E E E E E E 25 Installing and removing drives
33. cement aunasnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnnm 94 Appendix B Unlocking the Smart Cover LOCK sassssssnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn ennnen nennen nn 97 Smart Cover FailSafe Key eecseiieiencaisacctecanatenecvecentnttivasceatauwiassentnndnenssatandeuienestadebanswodsidneaensanceamsesssuacaes 97 Using the Smart Cover FailSafe Key to remove the Smart Cover LOCK cccccseccceeeeseeeeeeeeeeees 98 Appendix C Electrostatic discharge cssccicdiscetsscscicsncanesiecaisncdacseddsaxadacssadeesuseanstsucdsacedeessesssacsccassssnesecedaisnseniass 100 Preventing electrostatic damage cccccccccsececeeeeceeeeceeeeeeeeeeee ceca cess eeseaeeeseeeeseeeseueessseeeaaeeeseeeeseneeas 100 Grounding MENOS sarena E E E E a 100 Appendix D Computer operating guidelines routine care and shipping preparation eee 101 Computer operating guidelines and routine care 0 0 ceeccceececeeeeeceeeeeseeeeeeueeeseeeeeseeeesaaeeesaaeeesaees 101 Optical drive preca tionS messenu N E NA E ETE 102 ODE a TON ea E E E EE EEEE EAE E E E E 102 OTS TAIIaTO assese itee ps site eina Sati ce dicate tioesossccinide Gcipnta oe abe oeensne dase ng dae on seinen cote tlsaaeoe dems Usadnaanutnsestans 102 NS reac A vas reser E N E re caster A essen ae des cone T 102 Shipping preparation wiscioet csevienwecen sabe mebahw a aaia aaia daaa eai aTa niaaa aeaa a aaa keah
34. ch as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Lift up on the access panel handle 1 then lift the access panel off the computer 2 12 Chapter2 Tower TWR hardware upgrades ENWW Replacing the computer access panel Slide the lip on the front end of the access panel under the lip on the front of the chassis 1 then press the back end of the access panel onto the unit so that it locks into place 2 ENWW Replacing the computer access panel 13 Removing the front bezel 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the
35. ch as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Remove the front bezel If you are installing a drive in a bay covered by a bezel blank remove the bezel blank See Removing bezel blanks on page 15 for more information 7 Before the new optical drive can be used the release latch must be attached a Peel the backing off the adhesive on the release latch b Without allowing the release latch to touch the optical drive carefully align the holes on the release latch with the pins on the side of the optical drive Make sure the release latch is oriented properly c Insert the pin at the front of the optical drive into the hole at the end of the release latch and press firmly ENWW Installing and removing drives 37 d Insert the second pin and press the entire release latch firmly to fasten the latch securely to the optical drive 8 Slide the optical drive through the front bezel all the way into the bay so that it locks in place 38 Chapter 2 Tower
36. connect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Ifthe computer is on a stand remove the computer from the stand 6 Remove the computer access panel 7 Locate the correct vacant expansion socket on the system board and the corresponding expansion slot on the back of the computer chassis 8 Release the slot cover retention latch that secures the slot covers by lifting the green tab on the latch and rotating the latch to the open position 64 Chapter3 Small Form Factor SFF hardware upgrades ENWW ENWW 9 Before installing an expansion card remove the expansion slot cover or the existing expansion card E NOTE Before removing an installed expansion card disconnect any cables that may be attached to the expansion card a Ifyou are installing an expansion card in a vacant socket remove the appropriate expansion slot cover on the back of the chassis Pull the slot cover straight up then away from the inside of the chassis b If you are removing a PCI Express x1 card hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket Pull the expansion card straight up from the socket 1 then away from the inside of the chassis to release it from t
37. cure the expansion card 14 15 16 17 ENWW Connect external cables to the installed card if needed Connect internal cables to the system board if needed Replace the computer access panel If the computer was on a stand replace the stand Reconnect the power cord and turn on the computer Removing or installing an expansion card 6 7 18 Lock any security devices that were disengaged when the access panel was removed 19 Reconfigure the computer if necessary Drive positions ee ij ake F i eT ee ees ee oS ES ee ay itm Littl tltttia tl A ETI TITTI 1 Slim optical drive bay 2 3 5 inch internal hard drive bay 3 3 5 inch drive bay for optional drives media card reader shown 4 2 5 inch internal hard drive bay NOTE The drive configuration on your computer may be different than the drive configuration shown above To verify the type and size of the storage devices installed in the computer run Computer Setup 68 Chapter3 Small Form Factor SFF hardware upgrades ENWW Installing and removing drives When installing drives follow these guidelines The primary Serial ATA SATA hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATAO Connect secondary hard drives and optical drives to one of the light blue SATA connectors on the system board labeled SATA1 SATA2 and SATA3 Connect a
38. d damage to the computer or drive If you are inserting or removing a drive shut down the operating system properly turn off the computer and unplug the power cord Do not remove a drive while the computer is on or in standby mode Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector For more information about preventing electrostatic damage refer to Electrostatic discharge on page 100 Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers lf a drive must be mailed place the drive in a bubble pack mailer or other protective packaging and label the package Fragile Handle With Care 70 Chapter 3 Small Form Factor SFF hardware upgrades ENWW Removing a 3 5 inch device Z CAUTION All removable media should be taken out of a drive before removing the drive from the computer 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage
39. e 2 GB DIMM and three 1 GB DIMMs Channel A should be populated with the 2 GB DIMM and one 1 GB DIMM and Channel B should be populated with the other two 1 GB DIMMs With this configuration 4 GB will run as dual channel and 1 GB will run as single channel e n any mode the maximum operational speed is determined by the slowest DIMM in the system Installing DIMMs Z CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board The memory module sockets have gold plated metal contacts When upgrading the memory it is important to use memory modules with gold plated metal contacts to prevent corrosion and or oxidation resulting from having incompatible metals in contact with each other Static electricity can damage the electronic components of the computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more information refer to Electrostatic discharge on page 100 When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Remove disen
40. each side of the drive Ef NOTE When replacing an optical drive transfer the four M3 metric guide screws from the old drive to the new one Z CAUTION Use only 5 mm long screws as guide screws Longer screws can damage the internal components of the drive 8 Slide the drive into the drive bay making sure to align the guide screws with the guide slots until the drive snaps into place 30 Chapter2 Tower TWR hardware upgrades ENWW ENWW 9 Connect the power cable 1 and data cable 2 to the rear of the optical drive 10 Connect the opposite end of the data cable to one of the light blue SATA connectors on the system board Ey NOTE Refer to System board connections on page 17 for an illustration of the system board drive connectors 11 Replace the front bezel E NOTE An optional bezel trim piece that surrounds the front of the 5 25 inch drive is available from HP Install the bezel trim piece in the front bezel before replacing the front bezel 12 Replace the computer access panel 13 Reconnect the power cord and any external devices then turn on the computer 14 Lock any security devices that were disengaged when the access panel was removed Installing and removing drives 31 Removing a 3 5 inch device Z CAUTION All removable media should be taken out of a drive before removing the drive from the computer 1 Remove disengage any security devices that prohibit opening the computer 2
41. eceptacles Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible at all times To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at hitp www hp com ergo Z WARNING Energized and moving parts inside Disconnect power to the equipment before removing the enclosure Replace and secure the enclosure before re energizing the equipment N CAUTION Static electricity can damage the electrical components of the computer or optional ENWW equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object See Electrostatic discharge on page 100 for more information When the computer is plugged into an AC power source voltage is always applied to the system board You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components Serviceability features 11 Removing the computer access panel To access internal components you must remove the access panel 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media su
42. eeeceeeeeceeeeeeeeeaeeeeseeeseneeseeeesseeeseeeeseueeseeeesseeensees 64 DAVO DOSTON ee E E E E A E a eee etee 68 Installing and removing drives cccccecccssecceeeecseeceseecaseceaneesagecsaseceseesaeesaueeseaseneeeseeeegesseuseesseetenes 69 Removing a 3 5 inch device sicdanciivennsensnwannciwnneuivasiensdawcncnicadsmasevansdaaioayacnsiendedawstvasdecenetatadnsuice 71 installing a 3 5 ineh device crcnwstontecoemssnimentnadliesseiuanterwbtsieanansubouanbanieinaduiiacelucraiecamunueaun 73 REMOVING a slim optical drive 0 0 cece ceecccseecceeeeeeeeeeeeeeaeeeseeeeseeeeseeesueeesueesseeeaeeeeseeeeseeesaaes 76 stalling a slim ODUCAl drive is iacedosuscormccantsdenduacebamtwsdenaducusaedd padetandeelvinedsinwttuannesadatandewadtnyadada 77 Removing and replacing a 3 5 inch Nard drive cccecccsececeeeeeeeeceeeceeeeceeecaueeaeeeaeeeseeesaaes 78 REMOVING a 2 5 INCN hard drive ccceccccececceeeeceeeceeeeceeeeceeeessueeseeeeseeessueesueeseueeseueenseeeaees 82 Installing a 2 5 inch hard drive sncicceuscasidianndsinnic auwertidaanguvnrsbavbaadwnsentaieniavegdinieniatdvenadeibceuions 84 mMstaling 3 Securiiy IOCK imissna TE OE EEEE 87 CADIE TOOR aise at tice err ce e ESEE ire EEE ETE E E E AEA O E 87 ENWW FA K eanne Eaa te cc a A EA E A E 87 HP business PC security lOCK cccccceccccescecceeeecesseeceaeeeceseecseeecsueesseeecsueesssaeesssaeeesaetes 88 Front pezel SSC NY sssrin ni e E T E O E e is 92 Appendix A Battery repla
43. eresmsiedetemerotseceteiudnasstearivensssdenridceosemorechuadeniyioesaneeasecaasctoas 53 WamhNgs and Caul ONS sesse a a a E cn dabei E a a 53 Removing the computer access panel ccccsccceeccececeeecueceseceaeeceeecueceueceueeseeeaueceueeeueseeesanesaesageess 54 Replacing the computer ACCESS panel ce ceecc cece eeeceeeceeeceeeseeeeeeeeeeeeeeseeeseeeseeeseeeseeeseeeseeeaeeseeeeeeeees 55 Removing the front DOZEN icsrcisastecoooaeutsdtlinntdeunetarwistee ni woneaiesddiewindekapeundelizaxamata vindlsnnsluamdbieiannterue Ubhencmuieentdbtdmouseaneueun 56 Removing Dezel OIG S sessioissa Aaaa aa eE ana AE Aea oni RNA 57 Replacing the front bezel xis cos escssene wenstacnneninaeasedseteaddacensiownsdesacceancsessuniwaxauotnns ualaceaaneiend iueausastie 58 Changing from desktop to tower configuration ccceeccceeeeecaeeeceeeeeeseeeeeeeeeeeseeeeeseueeeseeesseaeeesaeeeenas 59 System board CONMECUONS sesoses aE Eaa 60 installing additional MEMONY ssccessccsaeneieeiiansnanaiuedannaidvaaniavawblved daaaaeolsnliandixsiesiaaeiadieiasdnedaiweraaxeraeliaasaniewe 61 DIN SS acres ee cores ae cage Seley ancl E O A E E A AT pce caetneentees 61 DDR SDRAM DIMMS iu scttuainedansipaniwedsnoasiaiwcaadxnadtndawtadekesqnaeanaeuemosesutananniedaridvauiecoundeusdac 61 Populating DIMM SOCK CUS taisnccernscsimanmeeiaannmmenneibiesesunagsaduecnnacsaancs nesta E E REA TS 61 Mstan DIMMS serere e a 62 Removing or installing an expansion card ceccccecccs
44. fore you do either of the following o Wipe the exterior of the computer with a soft damp cloth as needed Using cleaning products may discolor or damage the finish o Occasionally clean the air vents on all vented sides of the computer Lint dust and other foreign matter can block the vents and limit the airflow Computer operating guidelines and routine care 101 Optical drive precautions Be sure to observe the following guidelines while operating or cleaning the optical drive Operation e Donot move the drive during operation This may cause it to malfunction during reading e Avoid exposing the drive to sudden changes in temperature as condensation may form inside the unit If the temperature suddenly changes while the drive is on wait at least one hour before you turn off the power If you operate the unit immediately it may malfunction while reading e Avoid placing the drive in a location that is subject to high humidity extreme temperatures mechanical vibration or direct sunlight Cleaning e Clean the panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Never spray cleaning fluids directly on the unit e Avoid using any type of solvent such as alcohol or benzene which may damage the finish Safety If any object or liquid falls into the drive immediately unplug the computer and have it checked by an authorized HP service provider Shipping preparation Foll
45. gage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board 62 Chapter3 Small Form Factor SFF hardware upgrades ENWW 9 6 If the computer is on a stand remove the computer from the stand Remove the computer access panel Z WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before touching Open both latches of the memory module socket 1 and insert the memory module into the socket 2 Ef NOTE A memory module can be installed in only one way Match the notch on the module 10 11 12 13 with the tab on the memory socket Populate the black DIMM sockets before the white DIMM sockets For maximum performance populate the sockets so that the memory capacity is spread as eq
46. h programs on the Taskbar using the Windows Flip 3 D Use the arrow keys to cycle through programs on the Taskbar by using Windows Flip 3 D Brings all gadgets to the front and select Windows Sidebar Goes to the application at the given position on the taskbar Maximizes the window Snaps the window to the left side of the screen Snaps the window to the right side of the screen Minimizes the window Moves a window from one monitor to another Zooms in Windows 8 Locks the computer if you are connected to a network domain or allows you to switch users if you are not connected to a network domain Minimizes all open applications Locks screen orientation Opens projection options Goes to Search charm Launches the Run dialog box Cycles through programs on the taskbar Launches Ease of Access Center Cycles through notifications Goes to Settings in Search charm Opens Windows Mobility Center if present Opens applications bar Launches Windows Help Cycles through metro application history Use the arrow keys to cycle through metro application history Switches input language and keyboard layout Goes to the application at the given position on the taskbar Maximizes the desktop window Snaps the desktop window to the left side of the screen Snaps the desktop window to the right side of the screen Minimizes the desktop window Moves a window from one monitor to another Peeks at the desktop Snap a
47. he chassis frame 2 Be sure not to scrape the card against the other components Removing or installing an expansion card 65 If you are removing a PCI Express x16 card pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame Be sure not to scrape the card against the other components 10 Store the removed card in anti static packaging 11 If you are not installing a new expansion card install an expansion slot cover to close the open slot N CAUTION After removing an expansion card you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation 66 Chapter3 Small Form Factor SFF hardware upgrades ENWW 12 To install a new expansion card hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis 1 so that the bracket on the card is aligned with the open slot on the rear of the chassis Press the card straight down into the expansion socket on the system board 2 2 NOTE When installing an expansion card press firmly on the card so that the whole connector seats properly in the expansion card slot 13 Rotate the slot cover retention latch back in place to se
48. he hole at the end of the release latch and press firmly d Insert the second pin and press the entire release latch firmly to fasten the latch securely to the optical drive eee ee ee ee ee ee l Installing and removing drives 77 9 Slide the optical drive through the front bezel all the way into the bay so that it locks in place 1 then connect the power cable 2 and data cable 3 to the rear of the drive 10 Connect the opposite end of the data cable to one of the light blue SATA connectors on the system board Ey NOTE Refer to System board connections on page 60 for an illustration of the system board drive connectors 11 Replace the front bezel if it was removed Ef NOTE An optional bezel trim piece that surrounds the front of the optical drive is available from HP Install the bezel trim piece in the front bezel before installing the front bezel 12 Replace the computer access panel 13 If the computer was on a stand replace the stand 14 Reconnect the power cord and any external devices then turn on the computer 15 Lock any security devices that were disengaged when the access panel was removed Removing and replacing a 3 5 inch hard drive Ey NOTE Before you remove the old hard drive be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable
49. into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Locate the battery and battery holder on the system board 2 NOTE On some computer models it may be necessary to remove an internal component to gain access to the battery 94 Appendix A Battery replacement ENWW 7 Depending on the type of battery holder on the system board complete the following instructions to replace the battery Type 1 a Lift the battery out of its holder b Slide the replacement battery into position positive side up The battery holder automatically secures the battery in the proper position Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery When the battery pops up lift it out 1 b To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up Push the other edge down until the clamp snaps over the other edge of the battery 2 Type 3 a Pull back on the clip 1 that is holding the battery in place and remove the battery 2 ENWW 95 b Insert the new battery and position the clip back into place Ey NOTE After the battery has been replaced use the following steps to complete this procedure 8 Replace the computer access panel 9 Plug in the computer and turn on power to the computer 10 Re
50. ional drive such as a media card reader 4 Primary 3 5 inch internal hard drive bay 5 Secondary 3 5 inch internal hard drive bay 6 Secondary 2 5 inch internal hard drive bay NOTE The drive configuration on your computer may be different than the drive configuration shown above To verify the type and size of the storage devices installed in the computer run Computer Setup ENWW Drive positions 25 Installing and removing drives When installing drives follow these guidelines The primary Serial ATA SATA hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATAO Connect secondary hard drives and optical drives to any of the light blue SATA connectors on the system board labeled SATA1 SATA2 and SATA3 Connect a media card reader USB 3 0 cable with a USB 3 0 to USB 2 0 adapter to the USB 2 0 connector on the system board labeled MEDIA The power cable for the drives has two branches coming off the system board connector The first branch is a three headed cable with the first connector routed to the 5 25 inch bay the second connector routed to the 3 5 inch bay and the third two wire connector routed to the slim optical drive bay The second branch is a three headed cable with the first connector routed to the bottom 2 5 inch hard drive bay the second connector routed to the middle 3 5 inch hard drive bay and the third connector routed to the top 3 5 inch hard drive bay You m
51. is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Ifthe computer is on a stand remove the computer from the stand 6 Remove the access panel and front bezel 7 Rotate the drive cage to its upright position ENWW Installing and removing drives 71 8 Disconnect the drive cables from the rear of the drive or if you are removing a media card reader disconnect the USB cable from the system board as indicated in the following illustration M 9 Press inward on the release lever at the rear of the drive 1 and slide the drive out of the rear of the drive bay 2 72 Chapter3 Small Form Factor SFF hardware upgrades ENWW Installing a 3 5 inch device ENWW 1 2 3 4 8 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as compact discs or USB flash drives from the computer Turn off the computer properly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer If the computer is on a stand remove the computer from the stand Remove the computer access panel
52. kets DIMM3 and DIMM4 operate in memory channel A The system will automatically operate in single channel mode dual channel mode or flex mode depending on how the DIMMs are installed Installing additional memory 61 2 NOTE Single channel and unbalanced dual channel memory configurations will result in inferior graphics performance e The system will operate in single channel mode if the DIMM sockets are populated in one channel only e The system will operate in a higher performing dual channel mode if the total memory capacity of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B The technology and device width can vary between the channels For example if Channel A is populated with two 1 GB DIMMs and Channel B is populated with one 2 GB DIMM the system will operate in dual channel mode e The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is not equal to the total memory capacity of the DIMMs in Channel B In flex mode the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel For optimal speed the channels should be balanced so that the largest amount of memory is spread between the two channels If one channel will have more memory than the other the larger amount should be assigned to Channel A For example if you are populating the sockets with on
53. l Color Component 19 SATA 3 0 SATA2 light blue Any SATA Device other than the Primary Hard Drive 20 USB 2 0 MEDIA black USB 2 0 Device such as a Media Card Reader Installing additional memory The computer comes with double data rate 3 synchronous dynamic random access memory DDR3 SDRAM dual inline memory modules DIMMs DIMMs The memory sockets on the system board can be populated with up to four industry standard DIMMs These memory sockets are populated with at least one preinstalled DIMM To achieve the maximum memory support you can populate the system board with up to 32 GB of memory configured in a high performing dual channel mode DDR3 SDRAM DIMMs For proper system operation the DDR3 SDRAM DIMMs must be e industry standard 240 pin e unbuffered non ECC PC3 12800 DDR3 1600 MHz compliant e 1 35 volt or 1 5 volt DDR3 DDR3L SDRAM DIMMs The DDR3 SDRAM DIMMs must also e support CAS latency 11 DDR3 1600 MHz 11 11 11 timing e contain the mandatory JEDEC SPD information In addition the computer supports e 12 Mbit 1 Gbit and 2 Gbit non ECC memory technologies e single sided and double sided DIMMs e DIMMs constructed with x8 and x16 DDR devices DIMMs constructed with x4 SDRAM are not supported Ex NOTE The system will not operate properly if you install unsupported DIMMs Populating DIMM sockets There are four DIMM sockets on the system board with two sockets per channel The sockets are labeled DIMM1 DIMM
54. lack and blue isolation mounting screws Ey NOTE Four extra 6 32 isolation mounting guide screws for 3 5 inch hard drives are installed on the exterior of the hard drive bays Extra guide screws for 2 5 inch hard drives are not provided on the chassis but can be purchased from HP Refer to Installing and removing drives on page 26 for an illustration of the extra 6 32 isolation mounting guide screws location If you are replacing a drive transfer the guides screws from the old drive to the new one e If you are installing a 3 5 inch hard drive install four silver and blue 6 32 isolation mounting guide screws two on each side of the drive e If you are installing a 2 5 inch hard drive install four black and blue M3 isolation mounting guide screws two on each side of the drive 42 Chapter 2 Tower TWR hardware upgrades ENWW e You can also install a 2 5 inch hard drive into a 3 5 inch drive bay using an adapter bracket similar to the example shown below o Slide the drive into the bay adapter bracket ensuring the connector on the drive is fully inserted into the connector on the adapter bracket o Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket screws through the sides of the bracket into the drive ENWW Installing and removing drives 43 o Install four 6 32 silver and blue isolation mounting guide screws in the adapter bracket two on each side of the bracket 7 Slide
55. m board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Disconnect the power cable 1 and data cable 2 from the back of the hard drive 40 Chapter2 Tower TWR hardware upgrades ENWW 7 Release the drive by pulling the release tab away from the drive 1 and sliding the drive out of the bay 2 8 Remove the four guide screws two on each side from the old drive You will need these screws to install a new drive Installing a 3 5 inch or 2 5 inch hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the access panel ENWW Installing and removing drives 41 6 Install guide screws on the sides of the drive 3 5 inch hard drives use standard 6 32 silver and blue isolation mounting screws 2 5 inch hard drives use metric M3 b
56. mage refer to Electrostatic discharge on page 100 Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers If a drive must be mailed place the drive in a bubble pack mailer or other protective packaging and label the package Fragile Handle With Care Installing and removing drives 21 Removing a 5 25 inch drive Ex NOTE HP does not offer a 5 25 inch optical drive for this computer model A 5 25 inch optical drive may have been installed by the user or third party vendor Z CAUTION All removable media should be taken out of a drive before removing the drive from the computer 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the access panel and front bezel 6 Disconnect the power cable 1 and data
57. ode Refer to the Maintenance and Service Guide to interpret the code ENWW Tower TWR front panel components 3 Small Form Factor SFF front panel components Drive configuration may vary by model Some models have a bezel blank covering one or more drive bays 1 Slim Optical Drive optional 5 Headphone Connector 2 USB 2 0 Ports black 6 Dual State Power Button 3 USB 3 0 Ports blue 7 Hard Drive Activity Light 4 Microphone Headphone Connector 8 3 5 inch Media Card Reader optional NOTE When a device is plugged into the Microphone Headphone Connector a dialog box will pop up asking if you want to use the connector for a microphone Line In device or a headphone You can reconfigure the connector at any time by double clicking the Audio Manager icon in the Windows taskbar NOTE The Power On Light is normally white when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic code Refer to the Maintenance and Service Guide to interpret the code 4 Chapter 1 Product features ENWW Tower TWR rear panel components 1 Power Cord Connector 7 J Line Out Connector for powered audio devices green 2 PS 2 Keyboard Connector purple 8 PS 2 Mouse Connector green 3 e lt USB 2 0 Ports black 9 RJ 45 Network Connector 4 t DisplayPort Monitor Connectors 10 OlOlaA Serial Connector 5 VGA Monitor Connector 11 gt J Line In Audio Connector blue 6
58. or instead of the cable itself to avoid damaging the cable 76 Chapter 3 Small Form Factor SFF hardware upgrades ENWW Installing a slim optical drive 1 2 3 4 Remove disengage any security devices that prohibit opening the computer Remove all removable media such as compact discs or USB flash drives from the computer Turn off the computer properly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION Regardless of the power on state voltage is always present on the system board ENWW as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer If the computer is on a stand remove the computer from the stand Remove the computer access panel Remove the front bezel if you are installing a drive in a bay covered by a bezel blank then remove the bezel blank See Removing bezel blanks on page 57 for more information Before the new optical drive can be used the release latch must be attached a Peel the backing off the adhesive on the release latch b Without allowing the release latch to touch the optical drive carefully align the holes on the release latch with the pins on the side of the optical drive Make sure the release latch is oriented properly c Insert the pin at the front of the optical drive into t
59. ow these suggestions when preparing to ship the computer 1 Back up the hard drive files on PD discs tape cartridges CDs or USB flash drives Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit Ey NOTE The hard drive locks automatically when the system power is turned off 2 Remove and store all removable media 3 Turn off the computer and external devices 4 Disconnect the power cord from the electrical outlet then from the computer 5 Disconnect the system components and external devices from their power sources then from the computer Ey NOTE Ensure that all boards are seated properly and secured in the board slots before shipping the computer 6 Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them 102 Appendix D Computer operating guidelines routine care and shipping preparation ENWW Index A access panel locking and unlocking 97 SFF removal 54 SFF replacement 55 TWR removal 12 TWR replacement 13 B battery replacement 94 C computer operating guidelines 101 D DIMMs See memory drives SFF cable connections 69 SFF installation 69 SFF locations 68 TWR cable connections 26 TWR installation 26 TWR locations 25 E electrostatic discharge preventing damage 100 expansion card SFF installation 64 SFF removal 64 TWR installation 21 TWR remov
60. p into the drive bay then slide it forward until it locks in place ENWW Installing and removing drives 85 10 Connect the power cable 1 and data cable 2 to the back of the hard drive Ey NOTE If the 2 5 inch hard drive is the primary drive connect the data cable to the dark blue SATA connector labeled SATAO on the system board If it is a secondary drive connect the data cable to one of the light blue SATA connectors on the system board 11 Rotate the drive cage back down to its normal position Z CAUTION Be careful not to pinch any cables or wires when rotating the drive cage down 12 Replace the computer access panel 13 If the computer was on a stand replace the stand 14 Reconnect the power cord and any external devices then turn on the computer 15 Lock any security devices that were disengaged when the access panel was removed 86 Chapter 3 Small Form Factor SFF hardware upgrades ENWW Installing a security lock The security locks displayed below and on the following pages can be used to secure the computer Cable lock Padlock ENWW Installing a security lock 87 HP business PC security lock 1 Fasten the security cable by looping it around a stationary object 2 Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees
61. ponent 1 Sleep 6 Mute volume 2 Fast reverse 7 Decrease volume 3 Play pause 8 Increase volume 4 Stop 9 Windows logo key 5 Fast forward 10 Function Using the Windows logo key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system Windows Logo Key Windows 7 Windows 8 no other key Displays the Start menu Displays the Start screen Opens charms d Displays the Desktop Displays the Desktop e Launches My Computer Opens Windows Explorer f Launches Find Document Goes to files in Search charm Ctrl f Launches Find Computer Launches Find Computer g Cycles through gadgets Cycles through gadgets h Goes to Share charm i Goes to Settings charm k Goes to Devices charm 8 Chapter 1 Product features ENWW ENWW Windows Logo Key Z F1 Tab Ctrl Tab Spacebar any number key up arrow left arrow right arrow down arrow Shift left arrow or right arrow comma period Shift period Enter Esc on numpad Windows 7 Locks the computer if you are connected to a network domain or allows you to switch users if you are not connected to a network domain Minimizes all open applications Choose a presentation display mode Launches the Run dialog box Cycles through programs on the taskbar Launches Ease of Access Center Opens Windows Mobility Center if present Launches Windows Help Cycles throug
62. puter access panel 15 Ifthe computer was on a stand replace the stand ENWW Installing and removing drives 75 16 Reconnect the power cord and any external devices then turn on the computer 17 Lock any security devices that were disengaged when the access panel was removed Removing a slim optical drive Z CAUTION All removable media should be taken out of a drive before removing the drive from the computer 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Ifthe computer is on a stand remove the computer from the stand 6 Remove the computer access panel 7 Disconnect the power cable 1 and data cable 2 from the rear of the optical drive push the green release latch on the right rear side of the drive toward the center of the drive 3 then slide the drive forward and out of the bay through the front bezel 4 Z CAUTION When removing the cables pull the tab or connect
63. rive 20 USB 2 0 MEDIA black USB 2 0 Device such as a Media Card Reader Installing additional memory DIMMs The computer comes with double data rate 3 synchronous dynamic random access memory DDR3 SDRAM dual inline memory modules DIMMs The memory sockets on the system board can be populated with up to four industry standard DIMMs These memory sockets are populated with at least one preinstalled DIMM To achieve the maximum memory support you can populate the system board with up to 32 GB of memory configured in a high performing dual channel mode DDR3 SDRAM DIMMs For proper system operation the DDR3 SDRAM DIMMs must be e industry standard 240 pin e unbuffered non ECC PC3 12800 DDR3 1600 MHz compliant e 1 35 volt or 1 5 volt DDR3 DDR3L SDRAM DIMMs The DDR3 SDRAM DIMMs must also e support CAS latency 11 DDR3 1600 MHz 11 11 11 timing e contain the mandatory JEDEC SPD information In addition the computer supports e 12 Mbit 1 Gbit and 2 Gbit non ECC memory technologies e single sided and double sided DIMMs DIMMs constructed with x8 and x16 DDR devices DIMMs constructed with x4 SDRAM are not Supported Ey NOTE The system will not operate properly if you install unsupported DIMMs Populating DIMM sockets ENWW There are four DIMM sockets on the system board with two sockets per channel The sockets are labeled DIMM1 DIMM2 DIMM3 and DIMM4 Sockets DIMM1 and DIMM2 operate in memory channel B Soc
64. s N CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Remove the security screw from the side of the hard drive bay just behind the front panel ENWW Installing a security lock 51 7 Install the security screw through the middle front bezel release tab to secure the front bezel in place 8 Replace the access panel 9 Reconnect the power cord and turn on the computer 10 Lock any security devices that were disengaged when the access panel was removed 52 Chapter2 Tower TWR hardware upgrades ENWW 3 Small Form Factor SFF hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service No tools are needed for most of the installation procedures described in this chapter Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions cautions and warnings in this guide Z WARNING To reduce the risk of personal injury from electrical shock hot surfaces or fire Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching Do not plug telecommunications or telephone connectors into the network interface controller NIC recept
65. s on the bottom side of the bezel into the rectangular holes on the chassis 1 then rotate the top side of the bezel onto the chassis 2 and snap it into place TA MM ii pi AY i ah 58 Chapter3 Small Form Factor SFF hardware upgrades ENWW Changing from desktop to tower configuration The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Orient the computer so that its right side is facing down and place the computer in the optional stand Ef NOTE To stabilize the computer in a tower orientation HP recommends the use of the optional tower stand 6 Reconnect the power cord and any external devices then turn on the computer Ef NOTE Ensure at least 10 2 centimeters 4 inches of space on all sides of the computer remains clear and free of obs
66. set the date and time your passwords and any special system setups using Computer Setup 11 Lock any security devices that were disengaged when the computer access panel was removed 96 Appendix A Battery replacement ENWW B Unlocking the Smart Cover Lock Ey NOTE The Smart Cover Lock is an optional feature included on some models only The Smart Cover Lock is a software controllable cover lock controlled by the setup password This lock prevents unauthorized access to the internal components The computer ships with the Smart Cover Lock in the unlocked position Smart Cover FailSafe Key If you enable the Smart Cover Lock and cannot enter your password to disable the lock you will need a Smart Cover FailSafe Key to open the computer cover You will need the key to access the internal computer components in any of the following circumstances e Power outage e Startup failure e PC component for example processor or power supply failure e Forgotten password Ey NOTE The Smart Cover FailSafe Key is a specialized tool available from HP Be prepared order this key before you need it To obtain a FailSafe Key e Contact an authorized HP reseller or service provider Order PN 166527 001 for the wrench style key or PN 166527 002 for the screwdriver bit key e Refer to the HP Web site htip Awww hp com for ordering information e Call the appropriate number listed in the warranty ENWW Smart Cover FailSafe Key 9
67. should be assigned to Channel A For example if you are populating the sockets with one 2 GB DIMM and three 1 GB DIMMs Channel A should be populated with the 2 GB DIMM and one 1 GB DIMM and Channel B should be populated with the other two 1 GB DIMMs With this configuration 4 GB will run as dual channel and 1 GB will run as single channel In any mode the maximum operational speed is determined by the slowest DIMM in the system Installing DIMMs Z CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board ENWW The memory module sockets have gold plated metal contacts When upgrading the memory it is important to use memory modules with gold plated metal contacts to prevent corrosion and or oxidation resulting from having incompatible metals in contact with each other Static electricity can damage the electronic components of the computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more information refer to Electrostatic discharge on page 100 When handling a memory module be
68. than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the HP spare designated for this product N CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the battery is removed or replaced the CMOS settings will be cleared Static electricity can damage the electronic components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object 22 NOTE The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall socket The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to hitp www hp com recycle 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged
69. the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Remove the front bezel If you are installing a drive in a bay covered by a bezel blank remove the bezel blank See Removing bezel blanks on page 15 for more information 7 Install 6 32 guide screws in the holes on each side of the drive 22 NOTE HP has supplied four extra 6 32 guide screws on top of the drive cage Refer to Installing and removing drives on page 69 for an illustration of the extra guide screws location When replacing a drive transfer the four 6 32 guide screws from the old drive to the new one 34 Chapter2 Tower TWR hardware upgrades ENWW ENWW 8 9 Slide the drive into the drive bay making sure to align the guide screws with the guide slots until the drive snaps into place If installing a USB 3 0 media card reader you must use the USB 3 0 to USB 2 0 adapter and connect the adapter cable from the media card reader to the USB 2 0 connector on the system board labeled MEDIA Wy E NOTE Refer to System board connections on page 60 for an illustration of the system board 10 11 12 13 drive connectors Replace the front bezel Replace the computer access panel Reconnect the power cord and any external devices then turn on the computer Lock any security devices that were disengaged when the
70. to the back of the hard drive Ey NOTE The data cable for the primary hard drive must be connected to the dark blue connector labeled SATAO on the system board to avoid any hard drive performance problems 12 13 14 15 Replace the access panel If the computer was on a stand replace the stand Reconnect the power cord and turn on the computer Lock any security devices that were disengaged when the access panel was removed Installing and removing drives 81 Removing a 2 5 inch hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Ifthe computer is on a stand remove the computer from the stand 6 Remove the computer access panel 7 Rotate the drive cage to its upright position 82 Chapter3 Small Form Factor SFF hardware upgrades ENWW 8 Disconnect the power cable 1 and data cable 2 from the back of the hard drive 9 Pull outward on the release le
71. tructions 7 Lock any security devices that were disengaged when the access panel was removed ENWW Changing from desktop to tower configuration 59 System board connections Refer to the following illustration and table to identify the system board connectors for your model No System Board Connector 1 PCI Express x1 2 PCI Express x1 3 PCI Express x1 4 PCI Express x16 5 Parallel Port 6 Serial Port 7 Hood Lock 8 Hood Sensor 9 DIMM4 Channel A 10 DIMM3 Channel A 11 DIMM2 Channel B 12 DIMM1 Channel B 13 Power 14 Power 15 USB 3 0 16 SATA 3 0 17 SATA 3 0 18 SATA 3 0 9 QOG PN k J System Board Label X1PCIEXP3 X1PCIEXP2 X1PCIEXP1 X16PCIEXP PAR COMB HLCK HSENSE DIMM4 DIMM3 DIMM2 DIMM1 SATAPWRO PWR FRONT USB3 0 SATAO SATA3 SATA1 white black white black black white blue dark blue light blue light blue Component Expansion Card Expansion Card Expansion Card Expansion Card Parallel Port Serial Port Hood Lock Hood Sensor Memory Module Memory Module Memory Module Memory Module SATA Drives System Board Front USB 3 0 Ports Primary Hard Drive Any SATA Device other than the Primary Hard Drive Any SATA Device other than the Primary Hard Drive 60 Chapter3 Small Form Factor SFF hardware upgrades ENWW No System Board Connector System Board Label Color Component 19 SATA 3 0 SATA2 light blue Any SATA Device other than the Primary Hard D
72. tween Channel A and Channel B Refer to Populating DIMM sockets on page 18 for more information 7 Push the module down into the socket ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 8 Repeat steps 6 and 7 to install any additional modules 9 Replace the computer access panel 10 Reconnect the power cord and turn on the computer 11 Lock any security devices that were disengaged when the access panel was removed The computer should automatically recognize the additional memory the next time you turn on the computer 20 Chapter 2 Tower TWR hardware upgrades ENWW Removing or installing an expansion card The computer has three PCI Express x1 expansion slots and one PCI Express x16 expansion slot E NOTE You can install a PCI Express x1 x8 or x16 expansion card in the PCI Express x16 slots For dual graphics card configurations the first primary card must be installed in the PCI Express x16 slot To remove replace or add an expansion card 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is al
73. ually as possible between Channel A and Channel B Refer to Populating DIMM sockets on page 61 for more information Push the module down into the socket ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 Repeat steps 7 and 8 to install any additional modules Replace the access panel If the computer was on a stand replace the stand Reconnect the power cord and turn on the computer Lock any security devices that were disengaged when the access panel was removed The computer should automatically recognize the additional memory the next time you turn on the computer ENWW Installing additional memory 63 Removing or installing an expansion card The computer has three PCI Express x1 expansion slots and one PCI Express x16 expansion slot NOTE The PCI Express slots support only low profile cards You can install a PCI Express x1 x4 x8 or x16 expansion card in the PCI Express x16 slot For dual graphics card configurations the first primary card must be installed in the PCI Express x16 slot To remove replace or add an expansion card 1 _Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and dis
74. ust install guide screws to ensure the drive will line up correctly in the drive cage and lock in place HP has provided extra guide screws four 6 32 silver and blue isolation mounting guide screws and four silver 6 32 standard guide screws installed on the side of the drive bays The 6 32 isolation mounting screws are required for 3 5 inch hard drives installed in the 3 5 inch hard drive bays The 6 32 standard guide screws are required for a USB 3 0 media card reader installed in the 3 5 inch optional drive bay M3 metric guide screws for 5 25 inch optical drives and M3 isolation mounting guide screws for 2 5 inch hard drives are not provided If you are replacing a drive remove the guide screws from the old drive and install them in the new drive No 1 2 Guide Screw Device Silver Standard 6 32 Guide Screws USB 3 0 Media Card Reader Silver and Blue 6 32 Isolation Mounting Screws Secondary Hard Drive in 3 5 inch Hard Drive Bay 26 Chapter2 Tower TWR hardware upgrades ENWW N CAUTION To prevent loss of work and damage to the computer or drive ENWW If you are inserting or removing a drive shut down the operating system properly turn off the computer and unplug the power cord Do not remove a drive while the computer is on or in standby mode Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector For more information about preventing electrostatic da
75. ver at the rear of the drive 1 then slide the drive back until it stops and pull it down and out of the drive bay 2 ENWW Installing and removing drives 83 Installing a 2 5 inch hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices Z CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Ifthe computer is on a stand remove the computer from the stand 6 Remove the computer access panel 7 Install four black and blue M3 isolation mounting guide screws two on each side of the drive Ef NOTE M3 metric isolation mounting guide screws can be purchased from HP When replacing a drive transfer the four M3 isolation mounting guide screws from the old drive to the new one Pai Pai 84 Chapter3 Small Form Factor SFF hardware upgrades ENWW 8 Rotate the drive cage to its upright position lt lt ie e Pij 1 9 Align the guide screws on the drive with the J slots on the sides of the drive bay Press the drive u
76. ways present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Locate the correct vacant expansion socket on the system board and the corresponding expansion slot on the back of the computer chassis 7 Press straight down on the two green thumb tabs on the exterior of the chassis 1 and rotate the expansion card retention latch open 2 ENWW Removing or installing an expansion card 21 8 Before installing an expansion card remove the expansion slot cover or the existing expansion card Ee NOTE Before removing an installed expansion card disconnect any cables that may be attached to the expansion card a Ifyou are installing an expansion card in a vacant socket remove the appropriate expansion slot cover on the back of the chassis Lift the expansion slot cover from the expansion slot b If you are removing a PCI Express x1 card hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket Lift the card straight up to remove it Be sure not to scrape the card against other components 22 Chapter2 Tower TWR hardware upgrades ENWW c If you are removing a PCI Express x16 card pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the

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