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HP EXPANSION BASE 344524-001 User's Manual
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1. Removing the speaker assembly screws Spare Part Number Information Speaker assembly 347431 001 Removal and Replacement Procedures Maintenance and Service Guide 5 19 8 Rotate the chassis 180 degrees toward you 9 Slide the speaker assembly away from you 1 to disengage it from the chassis 10 Lift the edge of the speaker assembly to remove it from the chassis 2 Removing the speaker assembly Reverse the above procedure to install the speaker assembly 5 20 Maintenance and Service Guide Removal and Replacement Procedures 5 12 Front Case 1 Prepare the Expansion Base for disassembly Section 5 3 2 Remove the base plate Section 5 4 3 Remove the upper chassis Section 5 5 4 Remove the front tray cover Section 5 8 5 Remove the speaker assembly Section 5 11 6 Turn the chassis right side up with the rear facing you Rotate the top of the chassis toward you 7 Remove the six PM2 0 5 0 screws 1 that secure the upper chassis front case to the chassis 8 Slide the front case toward you 2 to disengage it from the chassis 9 Remove the front case 3 from the chassis Removing the front case Reverse the above procedure to install the front case Spare Part Number Information Front case plastics kit 347436 001 Upper chassis 347434 001 Maintenance and Service Guide 6 1 6 Specifications This chapter provides physical and performance specifications Table 6 1
2. HP Notebook Expansion Base Dimensions Height Width Depth 22 8 cm 31 8 cm 29 8 cm 9 in 12 5 in 11 75 in Weight 3 5 kg 7 5 lb Stand alone power requirements Power supply 18 5 V at 8 amps Temperature Operating not writing optical Operating writing optical Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F to 140 F Applicable product safety standards specify thermal limits for plastic surfaces The notebook operates well within this range of temperatures Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 95 38 7 C 101 6 F maximum wet bulb temperature 6 2 Maintenance and Service Guide Specifications Table 6 2 Internal AC Adapter Power supply 160 W with PFC Rated input voltage Rated input current Rated frequency 100 to 240 VAC RMS 1 7 A RMS 47 to 63 Hz Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 RJ 45 Network Interface Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused A 2 Maintenance and Service Guide Connector Pin Assignments Table A 2 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground
3. 11 jack Connects the Expansion Base to an RJ 11 telephone wall jack 7 S PDIF Sony Philips Digital Interface audio connector Connects high end digital systems such as surround sound or a home theatre 8 TV out Composite jack Connects a television VCR camcorder or projector 9 TV out S Video jack Connects an optional S Video device such as a television VCR camcorder projector or video capture card 10 Serial connector Connects a serial device such as a mouse 11 Power connector Connects AC power cord Charges notebook while docked 1 8 Maintenance and Service Guide Product Description The external components on the left side of the Expansion Base are shown below and described in Table 1 5 Left Side Components Table 1 5 Left Side Components Item Component Function 1 Kensington security cable slot Connects an optional security cable The purpose of security solutions is to act as a deterrent These solutions do not prevent the product from being mishandled or stolen 2 Vent Allows airflow to cool internal components To prevent overheating do not obstruct the vents Product Description Maintenance and Service Guide 1 9 1 3 Wireless Accessories Table 1 6 Wireless Accessories Item Component Function 1 Wireless keyboard Connects to the Expansion Base without a cable 2 Receiver Connects to a USB port on the Expansion Base Allows connection betwe
4. 2 Maintenance and Service Guide Troubleshooting Problems and Solutions The following tables list possible problems the possible cause of each problem and the recommended solution Table 2 1 Power Problems and Solutions Problem Possible Cause Solution The blue indicator light does not come on The notebook is not powered on Turn on the notebook The Expansion Base is not connected to AC power Verify that the AC cable is properly connected to the Expansion Base and to an AC power outlet The expansion cable on the Expansion Base is not properly connected to the expansion connector on the notebook Turn off the notebook and unplug the expansion cable Then plug the expansion cable back in to the notebook and turn the notebook on If the above solutions are unsuccessful the expansion cable may be damaged Replace the expansion cable Section 5 10 If the above solutions are unsuccessful the power supply may be malfunctioning Replace the power supply Section 5 6 The notebook shuts down The Expansion Base is not plugged into an AC power outlet draining the notebook battery pack Plug the Expansion Base into an AC power outlet If the above solution is unsuccessful the power supply may be malfunctioning Replace the power supply Section 5 6 Troubleshooting Maintenance and Service Guide 2 3 Table 2 2 External Device Problems and Solutions Problem Possib
5. 8 mm Where used Four screws that secure the expansion cable brackets to the chassis documented in Section 5 10 mm Maintenance and Service Guide Index 1 Index A AC adapter specifications 6 2 audio line out pin assignments A 3 B back panel removal 5 16 spare part number 3 3 base enclosure spare part number 3 3 base plate removal 5 5 spare part number 3 3 C cables service considerations 4 2 components front 1 3 left side 1 5 rear 1 5 right side 1 3 1 5 composite jack 1 7 connection indicator light 1 4 connector pin assignments audio line out A 3 modem jack A 2 network jack A 1 RJ 11 telephone jack A 2 RJ 45 network jack A 1 S PDIF audio line out jack A 5 serial connector A 4 S Video connector A 3 USB connectors A 2 connectors service considerations 4 2 D design overview 1 10 disassembly sequence chart 5 3 E electrostatic discharge 4 2 4 6 expansion base specifications 6 1 expansion cable 1 4 1 7 disconnecting 5 4 removal 5 17 spare part number 3 3 F features 1 2 front case removal 5 20 spare part number 3 3 front components 1 3 front tray cover removal 5 14 spare part number 3 3 Index 2 Maintenance and Service Guide Index G grounding equipment and methods 4 5 H headphone jack 1 5 K keyboard wireless 1 9 L left side components 1 5 M Miscellaneous Plastics Kit spare p
6. Maintenance and Service Guide Product Description 1 1 Features AC power charges attached notebook while docked Supports panel sizes up to 17 wide Altec Lansing speakers Wireless keyboard Wireless mouse Wireless keyboard mouse receiver Security slots Connectors Expansion cable S PDIF Sony Philips Digital Interface audio connector Audio out Headphone jack Composite out RJ 11 modem connection from wall to Expansion Base RJ 11 modem connection from Expansion Base to notebook RJ 45 Ethernet port Six Universal Serial Bus USB 2 0 connectors S Video out Serial port Product Description Maintenance and Service Guide 1 3 1 2 External Components The external components on the front panel of the Expansion Base are shown below and described in Table 1 2 Front components 1 4 Maintenance and Service Guide Product Description Table 1 2 Front Components Item Component Function 1 Expansion cable Connects the HP Notebook Expansion Base to the notebook computer 2 Stereo speaker assembly Produces stereo sound from the notebook 3 Volume down button Lowers system volume 4 Mute button Mutes or restores volume 5 Volume up button Increases system volume 6 Connection indicator light Glows solid blue when the notebook is connected correctly Product Descript
7. Phillips M2 0x4 0 screw locations Table C 5 Phillips PM2 0x4 0 Screw Continued Color Qty Length Thread Head Width Bronze 18 4 0 mm 2 0 mm 4 0 mm Where used Four screws that secure the front tray cover to the upper chassis documented in Section 5 8 mm Screw Listing Maintenance and Service Guide C 9 Phillips M2 0x4 0 screw locations Table C 5 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Bronze 18 4 0 mm 2 0 mm 4 0 mm Where used Four screws that secure the back panel to the chassis documented in Section 5 9 mm C 10 Maintenance and Service Guide Screw Listing Phillips M2 0x4 0 screw locations Table C 5 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Bronze 18 4 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the speaker assembly to the chassis documented in Section 5 11 mm Screw Listing Maintenance and Service Guide C 11 Phillips M2 0x4 0 screw locations Table C 5 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Bronze 18 4 0 mm 2 0 mm 4 0 mm Where used Six screws that secure the front case to the chassis documented in Section 5 12 mm C 12 Maintenance and Service Guide Screw Listing Phillips M2 0x2 0 screw locations Table C 6 Phillips PM2 0 2 0 Screw Color Qty Length Thread Head Width Silver 4 2 0 mm 2 0 mm
8. protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while and then degrade in the internal layers reducing its life expectancy Removal and Replacement Preliminaries Maintenance and Service Guide 4 3 4 4 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts an
9. 5 meters 5 00 feet and a maximum of 2 0 meters 6 50 feet All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 volts AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook B 2 Maintenance and Service Guide Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 Power Cord Set Requirements Maintenance and Service Guide B 3 United Kingdom BSI 1 United States UL 2 Notes 1 The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cor
10. Connector Pin Assignments Maintenance and Service Guide A 3 Table A 4 S Video Pin Signal Pin Signal 1 Ground Y 3 Y Luminance Intensity 2 Ground C 4 C Chrominance Color Table A 5 Audio Line Out Pin Signal Pin Signal 1 Audio out 2 Ground 1 2 4 3 A 4 Maintenance and Service Guide Connector Pin Assignments Table A 6 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground Connector Pin Assignments Maintenance and Service Guide A 5 Table A 7 S PDIF Audio Line Out Table A 8 Video Pin Signal Pin Signal 1 Audio signal 2 Ground return Pin Signal Pin Signal 1 Video signal 2 Ground return 1 2 1 2 Maintenance and Service Guide B 1 B Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set shipped with the notebook meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the notebook is used General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1
11. Maintenance and Service Guide HP Notebook Expansion Base Document Part Number 344524 001 January 2004 This guide is a troubleshooting reference used for maintaining and servicing the HP Notebook Expansion Base It provides comprehensive information on identifying Expansion Base features components and spare parts troubleshooting problems and performing disassembly procedures Copyright 2004 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Notebook Expansion Base First Edition January 2004 Document Part Number 344524 001 Maintenance and Service Guide iii Contents 1 Product Description 1 1 Features 1 2 1 2 External Components 1 3 1 3 Wireless Accessories 1 9 1 4 Design Overview 1 10 2 Troubleshooting Before Replacing Parts 2 1 Problems and Solution
12. able Disconnecting the cables from the system board Removal and Replacement Procedures Maintenance and Service Guide 5 9 9 Remove the two PM2 0 4 0 screws 1 that secure the upper chassis to the base enclosure 10 Swing the top edge of the upper chassis upward 2 to disengage it from the base enclosure 11 Lift the upper chassis straight up 3 and remove it Removing the upper chassis Reverse the above procedure to install the upper chassis 5 10 Maintenance and Service Guide Removal and Replacement Procedures 5 6 Power Supply 1 Prepare the Expansion Base for disassembly Section 5 3 2 Remove the base plate Section 5 4 3 Remove the upper chassis Section 5 5 4 Turn the base enclosure upside down with the front facing you 5 While holding the power supply in place with one hand underneath remove the five PM2 0 6 0 screws that secure the power supply to the base enclosure Removing the power supply screws Spare Part Number Information Power supply 347438 001 Removal and Replacement Procedures Maintenance and Service Guide 5 11 6 Turn the base enclosure right side up with the rear facing you 7 On the base enclosure disconnect the power supply cable 1 from the system board 8 Lift the power supply and shield approximately one inch 2 9 While holding the power supply and shield remove the power connector 3 from the supports in the base enclosure Removing the power s
13. alog 3 2 HP Notebook Expansion Base Major Components HP Notebook Expansion Base major components Illustrated Parts Catalog Maintenance and Service Guide 3 3 Table 3 1 Spare Parts HP Notebook Expansion Base Major Components Item Description Spare Part Number 1 Back panel with modem connector and cable 347433 001 2 Upper chassis 347434 001 3 Expansion cable 347435 001 4 Speaker assembly 347431 001 5 Front tray cover 347432 001 Miscellaneous Plastics Kit including the following components 347436 001 6 Front case 7a Rear cover 7b Base enclosure 7c Base plate 8 Power supply and shield 347438 001 9 System board 347437 001 3 4 Maintenance and Service Guide Illustrated Parts Catalog HP Notebook Expansion Base miscellaneous components Illustrated Parts Catalog Maintenance and Service Guide 3 5 Table 3 1 Spare Parts HP Notebook Expansion Base Miscellaneous Components Item Description Spare Part Number 1 Receiver 348088 001 2 Wireless mouse 348087 001 3 Wireless keyboard ADP Australia Brazil Canada Fr Czech Rep Denmark Europe France Germany Greece Hong Kong Hungary India Iceland Israel Italy Japan Korea 348086 371 348086 011 348086 201 348086 121 348086 221 348086 081 348086 021 348086 051 348086 041 348086 151 348086 DC1 348086 211 348086 D61 348086 DD1 348086 BB1 348086 061 348086 291 348086 AD1 Latin Amer
14. art number 3 3 modem jack pin assignments A 2 mouse wireless 1 9 mute button 1 4 N network jack pin assignments A 1 P packing precautions 4 3 plastic parts 4 2 power connector 1 7 power cord set requirements B 1 power cord spare part numbers 3 6 power supply removal 5 10 spare part number 3 3 R rear components 1 5 rear cover removal 5 6 spare part number 3 3 receiver function 1 9 spare part number 3 5 removal preliminaries 4 1 replacement preliminaries 4 1 right side components 1 3 1 5 RJ 11 telephone jack location 1 7 pin assignments A 2 RJ 45 network jack location 1 7 pin assignments A 1 S S PDIF audio line out jack pin assignments A 5 S PDIF connector location 1 7 screw listing C 1 security cable slot 1 5 1 8 serial connector location 1 7 pin assignments A 4 serial number 3 1 5 2 service considerations 4 1 speaker assembly location 1 4 removal 5 18 spare part number 3 3 specifications AC adapter 6 2 expansion base 6 1 static shielding materials 4 6 S Video connector location 1 7 pin assignments A 3 Index Maintenance and Service Guide Index 3 system board removal 5 12 spare part number 3 3 system board cables removal 5 8 T tools required 4 1 transporting precautions 4 3 troubleshooting 2 1 problems and solutions 2 2 TV out location 1 7 U upper chassis removal 5 6 spare pa
15. ation on screw sizes locations and usage 5 2 Maintenance and Service Guide Removal and Replacement Procedures 5 1 Serial Number Report the Expansion Base serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the Expansion Base Serial number location Removal and Replacement Procedures Maintenance and Service Guide 5 3 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing Expansion Base components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the Expansion Base for disassembly 5 4 Base plate 4 5 5 Upper chassis 2 5 6 Power supply 5 5 7 System board 5 5 8 Front tray cover 4 5 9 Back panel 4 5 10 Expansion cable 4 5 11 Speaker assembly 2 5 12 Front case 6 5 4 Maintenance and Service Guide Removal and Replacement Procedures 5 3 Preparing the HP Notebook Expansion Base for Disassembly Perform the following steps before disassembling the Expansion Base 1 If the notebook computer is in the Expansion Base turn off the notebook and press the buttons on the end of the expansion cable 1 to disconnect the cable from the notebook 2 2 Disconnect the AC adapter and all external devices The location of the expansion connector on the notebook may vary by notebook series and model Disconnecting
16. bundle the Expansion Base cables and secure the RJ 11 modem cable to the chassis 6 Remove the four PM2 0 4 0 screws 2 that secure the front tray cover to the chassis Removing the front tray cover screws Spare Part Number Information Front tray cover 347432 001 Removal and Replacement Procedures Maintenance and Service Guide 5 15 7 Turn the upper chassis right side up with the expansion cable facing you 8 Slide the front tray cover upward and then away from you to remove it Removing the front tray cover Reverse the above procedure to install the front tray cover 5 16 Maintenance and Service Guide Removal and Replacement Procedures 5 9 Back Panel 1 Prepare the Expansion Base for disassembly Section 5 3 2 Remove the base plate Section 5 4 3 Remove the upper chassis Section 5 5 4 Remove the front tray cover Section 5 8 5 Position the upper chassis right side up with the speakers facing you Make sure that the back panel is supported before performing the following steps 6 Remove the four PM2 0 4 0 screws 1 that secure the back panel to the chassis 7 Remove the back panel with the RJ 11 cable attached 2 Removing the back panel Reverse the above procedure to install the back panel Spare Part Number Information Back panel with RJ 11 cable 347433 001 Removal and Replacement Procedures Maintenance and Service Guide 5 17 5 10 Expansion Cable 1 P
17. d roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Removal and Replacement Preliminaries Maintenance and Service Guide 4 5 4 6 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a
18. d must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a 2 pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a 2 pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 3 Conductor Power Cord Set Requirements Continued Country Accredited Agency Applicable Note Number Maintenance and Service Guide C 1 C Screw Listing This appendix provides specification and reference information for the screws used in the HP Notebook Expansion Base All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 347439 001 C 2 Maintenance and Service Guide Screw Listing Phillips M2 5 17 0 screw locations Table C 1 Phillips PM2 5 17 0 Screw Color Qty Length Thread Head Width Bronze 4 17 0 mm 2 5 mm 6 0 mm Where used Four screws that secure the base plate to the base enclosure documented in Section 5 4 mm Screw Listing Maintenance and Service Guide C 3 Phillips M2 0 6 0 screw locations Table C 2 Phillips PM2 0 6 0 Screw Color Qty Length Thread Head Width Bronze 10 6 0 mm 2 0 mm 4 5 mm Whe
19. ections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the Expansion Base place the subassembly and all accompanying screws away from the work area to prevent damage 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily CAUTION When servicing the Expansion Base ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the Expansion Base 4 3 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some
20. en the Expansion Base and the wireless keyboard and mouse 3 Wireless mouse Connects to the Expansion Base without a cable 1 10 Maintenance and Service Guide Product Description 1 4 Design Overview This section presents a design overview of key parts and features of the HP Notebook Expansion Base Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The Expansion Base provides the following device connections Expansion cable S PDIF Sony Philips Digital Interface audio connector Audio out Headphone jack Composite out RJ 11 modem connection from wall to Expansion Base RJ 11 modem connection from Expansion Base to notebook RJ 45 Ethernet port Six USB 2 0 connectors S Video out Serial port The HP Notebook Expansion Base uses electrical fans for ventilation The fans are controlled by a temperature sensor and are designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations and software applications Exhaust air is displaced through the ventilation grill located on the right side left side and rear panel of the unit CAUTION To properly ventilate the HP Notebook Expansion Base al
21. grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic v
22. ica The Netherlands Norway Poland Portugal Peoples Republic of China Russia Saudi Arabia Sweden Finland Slovenia Spain Thailand Turkey Taiwan United Kingdom United States 348086 161 348086 331 348086 091 348086 241 348086 131 348086 AA1 348086 251 348086 171 348086 B71 348086 BA1 348086 071 348086 281 348086 141 348086 AB1 348086 031 348086 001 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Spare Parts HP Notebook Expansion Base Miscellaneous Components not illustrated Item Description Spare Part Number Power cord Australia Brazil Denmark Europe French Canada Israel India Italy Japan Korea China Switzerland United Kingdom United States 345252 011 345252 201 345252 081 345252 021 345252 121 345252 BB1 345252 D61 345252 061 345252 291 345252 AD1 345252 AA1 345252 111 345252 031 345252 001 Maintenance and Service Guide 4 1 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver 5 0 mm hex socket for system board standoffs Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool 4 2 Service Considerations The following s
23. ion Maintenance and Service Guide 1 5 The external components on the right side of the Expansion Base are shown below and described in Table 1 3 Right side components Table 1 3 Right Side Components Item Component Function 1 Audio out Headphone jack Connects optional headphone or powered stereo speakers 2 USB connectors 3 Connect optional USB 2 0 devices 3 Vent Allows airflow to cool internal components To prevent overheating do not obstruct the vents 4 Kensington security cable slot Connects an optional security cable The purpose of security solutions is to act as a deterrent These solutions do not prevent the product from being mishandled or stolen 1 6 Maintenance and Service Guide Product Description The external components on the rear of the Expansion Base are shown below and described in Table 1 4 Rear components Product Description Maintenance and Service Guide 1 7 Table 1 4 Rear Panel Components Item Component Function 1 Expansion cable Connects the Expansion Base to a notebook computer 2 RJ 11 jack Connects a modem cable from the Expansion Base to a notebook 3 Vents 2 Allow airflow to cool internal components To prevent overheating do not obstruct the vents 4 USB connectors 3 Connect optional USB 2 0 devices 5 RJ 45 network jack Connects an Ethernet network cable from the Expansion Base to an RJ 45 wall jack 6 RJ
24. le Cause Solution A new device is not recognized as part of the notebook system The device cable or power cord is loose Test the device first by plugging it into the appropriate notebook connector Note that composite TV out and serial connectors are not supported on the notebook Ensure that all cables are securely connected to the device and the Expansion Base Ensure that all power cords are securely connected to the device and to an electrical outlet Device cabling is incorrect Ensure that the device cable is in the correct connector on the Expansion Base The device was connected while the system was on Turn off the notebook turn on the device if applicable and then turn on the notebook Device drivers may need to be installed on the notebook Install drivers according to the device manufacturer s instructions If the above solutions are unsuccessful the system board may be malfunctioning Replace the system board Section 5 7 Maintenance and Service Guide 3 1 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the Expansion Base serial number and model number located on the bottom of the base plate Serial number location 3 2 Maintenance and Service Guide Illustrated Parts Cat
25. low at least a 7 6 cm 3 inch clearance on the left and right sides of the unit Maintenance and Service Guide 2 1 2 Troubleshooting WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances This chapter contains troubleshooting information for the HP Notebook Expansion Base Carefully match the symptoms of the malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis Refer to Chapter 5 for all removal and replacement procedures Follow these guidelines when troubleshooting Complete the recommended actions in the order in which they are given When the problem is resolved do not complete the remaining troubleshooting steps Before Replacing Parts When troubleshooting a problem check the following list for possible solutions before replacing parts Verify that cables are connected properly to the suspected defective part Verify that all required device drivers are installed on the notebook 2
26. oltage levels and protective materials Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as little as 700 V Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Maintenance and Service Guide 5 1 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are 37 screws and standoffs in six different sizes that must be removed replaced and loosened when servicing the Expansion Base Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed inform
27. re used Five screws that secure the power supply to the base enclosure documented in Section 5 6 mm C 4 Maintenance and Service Guide Screw Listing Phillips M2 0 6 0 screw locations Table C 2 Phillips PM2 0 6 0 Screw Continued Color Qty Length Thread Head Width Bronze 10 6 0 mm 2 0 mm 4 5 mm Where used Two screws that secure the rear cover to the base enclosure documented in Section 5 5 mm Screw Listing Maintenance and Service Guide C 5 Table C 2 Phillips PM2 0 6 0 Screw Continued Phillips M2 0 6 0 screw locations Color Qty Length Thread Head Width Bronze 10 6 0 mm 2 0 mm 4 5 mm Where used Three screws that secure the system board to the base enclosure documented in Section 5 7 mm C 6 Maintenance and Service Guide Screw Listing HM5 0 9 0 screw locations Table C 4 HM5 0 9 0 Standoff Color Qty Length Thread Head Width Silver 2 9 0 mm 5 0 mm 5 0 mm Where used Two standoffs that secure the system board to the base enclosure documented in Section 5 7 mm Screw Listing Maintenance and Service Guide C 7 Phillips M2 0 4 0 screw locations Table C 5 Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Bronze 18 4 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the upper chassis to the base enclosure documented in Section 5 5 mm C 8 Maintenance and Service Guide Screw Listing
28. repare the Expansion Base for disassembly Section 5 3 2 Remove the base plate Section 5 4 3 Remove the upper chassis Section 5 5 4 Remove the front tray cover Section 5 8 5 Remove the back panel Section 5 9 6 Turn the upper chassis right side up with the rear facing you Rotate the chassis so that the expansion cable connector is facing away from you 7 Remove the four PM2 0 2 0 screws 1 that secure the expansion cable clamps to the chassis 8 Remove the expansion cable clamps 2 and the expansion cable 3 Removing the expansion cable clamps and expansion cable Reverse the above procedure to install the expansion cable Spare Part Number Information Expansion cable 347435 001 5 18 Maintenance and Service Guide Removal and Replacement Procedures 5 11 Speaker Assembly 1 Prepare the Expansion Base for disassembly Section 5 3 2 Remove the base plate Section 5 4 3 Remove the upper chassis Section 5 5 4 Remove the front tray cover Section 5 8 Although the back panel and expansion cable are not shown in the figure it is not necessary to remove them 5 Turn the upper chassis upside down with the bottom facing you and the speaker assembly facing down 6 Remove the 6 wire audio control cable 1 and the 4 wire speaker cable 2 from the chassis hole through which they are routed 7 Remove the two PM2 0 4 0 screws 3 that secure the speaker assembly to the chassis
29. rt number 3 3 USB connectors location 1 5 1 7 pin assignments A 2 V vent 1 5 1 7 1 8 volume down button 1 4 volume up button 1 4 W wireless accessories 1 9 wireless keyboard 1 9 spare part numbers 3 5 wireless mouse 1 9 spare part number 3 5 workstation precautions 4 4
30. s 2 2 3 Illustrated Parts Catalog 3 1 Serial Number Location 3 1 3 2 HP Notebook Expansion Base Major Components 3 2 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 1 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Electrostatic Damage 4 2 4 4 Packaging and Transporting Precautions 4 3 4 5 Workstation Precautions 4 4 4 6 Grounding Equipment and Methods 4 5 iv Maintenance and Service Guide Contents 5 Removal and Replacement Procedures 5 1 Serial Number 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the HP Notebook Expansion Base for Disassembly 5 4 5 4 Base Plate 5 5 5 5 Upper Chassis 5 6 5 6 Power S
31. the expansion cable Removal and Replacement Procedures Maintenance and Service Guide 5 5 5 4 Base Plate Spare Part Number Information 1 Turn the Expansion Base upside down with the front facing away from you 2 Remove the four PM2 5 17 0 screws 1 that secure the base plate to the base enclosure 3 Remove the base plate 2 Removing the base plate Reverse the above procedure to install the base plate Base plate The base plate is included in the Miscellaneous Plastics Kit 347436 001 5 6 Maintenance and Service Guide Removal and Replacement Procedures 5 5 Upper Chassis 1 Prepare the Expansion Base for disassembly Section 5 3 2 Remove the base plate Section 5 4 3 Turn the Expansion Base right side up with the rear panel facing you 4 Remove the adhesive backed 8 0 mm diameter screw covers 1 5 Remove the two PM2 0 6 0 screws 2 that secure the rear cover to the base enclosure Removing the rear cover screws Removal and Replacement Procedures Maintenance and Service Guide 5 7 6 Lift the front edge of the rear cover up 1 until it disengages from the base enclosure 7 Slide the rear cover toward you 2 and remove it Removing the rear cover 5 8 Maintenance and Service Guide Removal and Replacement Procedures 8 Disconnect the following cables from the system board 1 4 wire cable 2 2 wire RJ 11 modem cable 3 50 pin cable 4 6 wire cable 5 4 wire power c
32. upply 5 10 5 7 System Board 5 12 5 8 Front Tray Cover 5 14 5 9 Back Panel 5 16 5 10 Expansion Cable 5 17 5 11 Speaker Assembly 5 18 5 12 Front Case 5 20 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3 Conductor Power Cord Set B 1 General Requirements B 1 Country Specific Requirements B 2 C Screw Listing Index Maintenance and Service Guide 1 1 1 Product Description The HP Notebook Expansion Base expands the connectivity of HP Compaq Business Notebook nx9100 Series HP Pavilion zd7000 zv5000 and zx5000 Series notebook PCs and the Compaq Presario R3000 Series notebook PC The Expansion Base provides an efficient less cluttered work environment improved cable management and wireless peripherals It eliminates the need to purchase a separate monitor external speakers USB hub and a wireless keyboard and mouse kit HP Notebook Expansion Base 1 2
33. upply Reverse the above procedure to install the power supply 5 12 Maintenance and Service Guide Removal and Replacement Procedures 5 7 System Board 1 Prepare the Expansion Base for disassembly Section 5 3 2 Remove the base plate Section 5 4 3 Remove the upper chassis Section 5 5 4 Remove the power supply Section 5 6 5 Position the base enclosure with the rear panel facing you 6 Remove the three PM2 0 6 0 screws 1 that secure the system board to the base enclosure 7 Use a 5 0 mm hex socket to remove the two HM5 0x9 0 standoffs 2 on either side of the serial connector Removing the system board screws and standoffs Spare Part Number Information System board 347437 001 Removal and Replacement Procedures Maintenance and Service Guide 5 13 8 Swing the top left edge of the system board clockwise 1 until the audio connector 2 disengages from the hole 3 in the base enclosure 9 Remove the system board from the base enclosure 4 Removing the system board Reverse the above procedure to install the system board 5 14 Maintenance and Service Guide Removal and Replacement Procedures 5 8 Front Tray Cover 1 Prepare the Expansion Base for disassembly Section 5 3 2 Remove the base plate Section 5 4 3 Remove the upper chassis Section 5 5 4 Turn the upper chassis upside down with the docking connector and cable facing away from you 5 Cut all tie wraps 1 that
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