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HP dv5100 User's Manual

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1. Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um 6 6 Maintenance and Service Guide Specifications Table 6 4 DVD CD RW Combo Drive Continued Access time CD media DVD media Random lt 110ms lt 130 ms Full stroke lt 210ms lt 225 ms Audio output Line out 0 7 V rms level Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1352 KB s at 1X DVD rate Multiword DMA 16 6 MB s mode 2 Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 7 Specifications Table 6 5 DVD RW and CD RW Double Layer Combo Drive Applicable disc Read Write DVD R DVD RW DVD ROM DVD 5 CD R and CD RW DVD 9 DVD 10 DVD 18 CD ROM DVD R and Mode 1 and 2 CD Digital Audio DVD RW CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um 6 8 Maintenance and Service Guide Specifications Table 6 5 DVD RW and CD RW Double Layer Combo Drive Continued Access time CD DVD Random lt 175ms lt 230 ms Full stroke
2. Save to floppy Save system configuration settings to a diskette Restore to floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore changes and exit Cancel changes entered during the current session Then exit and restart the computer Save changes and exit Save changes entered during the current session Then exit and restart the computer The changes you save go into effect when the computer restarts Maintenance and Service Guide 2 3 Troubleshooting Selecting from the Security Menu Select Administrator password Table 2 2 Security Menu To Do This Enter change or delete an HP Administrator password Power on password Enter change or delete a power on password Password options E Enable Disable stringent security E Enable Disable required password on restart DriveLock passwords Enable disable DriveLock change a DriveLock user or master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Smart Card Security Enable disable power on support for smart cards This feature is supported by select smart card readers only Embedded Security E Enable Disable the embedded security chip E Restore embedded security c
3. 6 If it is necessary to replace the optical drive bracket remove the two Phillips PM2 0x4 0 screws that secure the bracket to the optical drive 7 Remove the optical drive bracket Removing the Optical Drive Bracket Reverse the above procedure to install an optical drive Maintenance and Service Guide 5 17 Removal and Replacement Procedures 5 10 Switch Cover Switch Cover Spare Part Number Information Switch cover 407825 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the following screws Two Phillips PM2 5x11 0 screws Three Phillips PM2 5x6 0 screws Two silver Phillips PM2 5x5 0 screws Removing the Switch Cover Screws 5 18 Maintenance and Service Guide Removal and Replacement Procedures 3 Turn the computer display side up with front toward you 4 Open the computer as far as possible 5 Insert a flat bladed tool under the display hinge cover sections of the switch cover 6 Lift the switch cover until the left and right sides of the switch cover disengage from the computer 7 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover Maintenance and Service Guide 5 19 Removal and Replacement Procedures 5 11 Keyboard Frame Keyboard Frame Spare Part Number Information Keyboard frame 407786 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory M
4. Check voltage Reinstall setting on docking computer into device docking device Reset monitor cable connector at gt Docking docking device device operating Docking device F Test replacement operating docking device with N new computer Remove computer replace docking device 2 16 Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power cord in docking device and power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connection NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 10 No OS Loading Hard Drive Part 1 OS not loading from hard drive Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Nonsystem disk message Reseat external hard drive OS loading Go to Boot Flowchart from Check the setup diskette wr utility for correct eo booting order Diskette Drive Change
5. 3 fn key Combines with other keys to perform system tasks as hotkeys For example pressing fn f7 decreases screen brightness 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows Displays a shortcut menu for items applications key beneath the pointer 6 Arrow keys Move the cursor around the screen 7 Numeric keypad keys Can be used like the keys on an external 15 numeric keypad 8 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1 6 Top Components Table 1 6 Top Components Item Component Function 1 Caps lock light On Caps lock is enabled 2 Power light E On The computer is on E Blinking The computer is in standby E Off The computer is off or in hibernation 1 14 Maintenance and Service Guide Product Description Table 1 6 Top Components Continued Item Component 2 Power button Function When the computer is E Off press to turn on the computer E On press to enter hibernation E In standby briefly press to exit standby E In hibernation briefly press to exit hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power button for at least 5 seconds to turn off the computer 3 QuickL
6. Q The display release hook arm and spring are available in the Display Hinge Kit spare part number 407796 001 17 If it is necessary to replace the display release hook arm slide and hold the arm to the right 18 Slide the right side of the arm forward until it clears the tab on the display enclosure 19 Lift the arm out of the display enclosure 20 Detach the display release hook arm spring from the tab on the display enclosure 21 Remove the display release hook arm we Removing the Display Release Hook Arm 5 36 Maintenance and Service Guide Removal and Replacement Procedures Q The display hinges are available in the Display Hinge Kit spare part numbers 407796 001 22 If it is necessary to replace the display hinges remove the four Phillips PM2 0x4 0 screws that secure each hinge to the display panel 23 Remove the display hinges he t a _ Removing the Display Hinges Maintenance and Service Guide 5 37 Removal and Replacement Procedures 24 Remove the Phillips PM2 0x4 0 screws that secure the left and right wireless antenna transceivers to the display enclosure 25 Release the retention tabs built in to the display enclosure lining that secure the wireless antenna cables to the display enclosure 26 Detach the wireless antenna transceivers from the display enclosure 27 Remove the wireless antenna transceivers
7. Removing the PC Card Assembly Screws 5 68 Maintenance and Service Guide Removal and Replacement Procedures 4 Turn the system board top side up with the expansion port 2 toward you 5 Disengage the hooks on the PC Card assembly from the slots on the PC Card connector 6 Remove the PC Card assembly from the system board Removing the PC Card Assembly Reverse the above procedures to install the PC Card assembly Maintenance and Service Guide 5 69 Removal and Replacement Procedures 5 23 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 407809 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini Card module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 a 9a gt oO 5 70 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the system board upside down with the expansion port 2 toward you 3 Remove the two Phillips PM2 0x4 0 screws that secure the ExpressCard assembly to the system board Removing the ExpressCard Assembly Screws Maintenance and Service Guide 5 71 Removal and Replacement Procedures 4 Turn the system board top side up wit
8. 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Go to Flowchart 2 20 No Network Modem Connection Maintenance and Service Guide Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking device if applicable Go to Flowchart 2 3 No Power Part 2 Power up on battery power Power up on battery power N Go to Power up Power up i Reset Flowchart 9 ae power on AC power 2 4 No Power Part 3 Y Power up in docking device NOTES 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and 1 Reseat the power cables in the docking either the lid switch or the main power device and at the AC outlet switch 2 Ensure the AC power source is active 3 Ensure that the power strip is working Go to Power up Flowchart in docking 2 8 Nonfunctioning device Docking Device if applicable 2 10 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Check battery by recharging it moving it to another computer or replacing it Replace Power on power suppl
9. 3 2 Illustrated Parts Catalog 3 8 Sequential Part Number Listing Table 3 7 Sequential Part Number Listing Spare Part Number Description 309674 001 USB travel mouse 364727 001 USB digital drive 371693 001 Wired headset with volume control 397922 001 Bluetooth module includes Bluetooth module cable 403573 001 SD Memory Card 256 MB 403806 001 DVD RW and CD RW Double Layer Combo Drive with LightScribe 403810 001 Power supply 65 watt 40381 1 001 Power cord for use in The United States 403811 011 Power cord for use in Australia 403811 021 Power cord for use internationally 40381 1 031 Power cord for use in the United Kingdom 40381 1 061 Power cord for use in Italy 40381 1 081 Power cord for use in Denmark 403811 111 Power cord for use in Sweden and Finland 403811 AA1 Power cord for use in the People s Republic of China 403811 AB1 Power cord for use in Taiwan 403811 AD1 Power cord for use in Korea 403811 BB1 Power cord for use in Israel 403811 D61 Power cord for use in India 403827 001 Heat sink includes thermal paste 3 22 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 407313 001 HP Remote Control II 407316 001 SD Memory Card 512 MB 407576 001 802 11a b g Mini Card WLAN module for use in the following MOW 1 countries Antigua amp C
10. 407764 001 Intel Pentium M 1 66 GHz Single Code processor include thermal paste 407765 001 1 DIMM PC2 4200 256 MB memory module 407766 001 1 DIMM PC2 4200 512 MB memory module 407767 001 1 DIMM PC2 4200 1024 MB memory module 407768 001 5400 rpm 40 GB hard drive include frame and connector 407769 001 5400 rpm 60 GB hard drive include frame and connector 407770 001 5400 rpm 100 GB hard drive include frame and connector 407774 001 Cable Kit 407778 001 Plastics Kit 407780 001 Rubber Pad Kit 407784 001 Speakers 407786 001 Keyboard frame 407791 001 Wireless antenna transceivers and cables includes tape 3 24 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 407792 001 Display Plastics Kit 407794 001 Display Screw Kit 407796 001 Display HInge Kit 407798 001 Display panel kit for use with antiglare displays 407799 001 Display panel kit for use with BrightView displays 407800 001 Display inverter board 407809 001 ExpressCard assembly 40781 1 001 TouchPad bracket 407816 001 RTC battery includes 2 sided tape 407820 001 Bracket Kit 407822 001 Top cover includes TouchPad 407825 001 Switch cover 407829 001 PC Card assembly 407834 001 6 cell 4 0 Amp hour battery pack 407835 001 12 cell 8 8 Amp hour battery pack 407839 001 15 4 inch WXGA an
11. 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused A 4 Maintenance and Service Guide Connector Pin Assignments Table A 6 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide A 5 Connector Pin Assignments Table A 7 S Video Out 0900 000 Pin Sigal gt Pn Signal 1 S VHScolor C signal 5 TVCD gt 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground A 6 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used Maintenance and Service Guide B 1 Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have
12. E Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery condition E Blinking A battery pack that is the only available power source has reached a low battery condition When the battery reaches a critical low battery condition the battery light begins blinking quickly 3 Drive light On or blinking The internal hard drive or an optical drive is being accessed 4 Speakers Produce stereo sound 5 Display release latch Opens the computer Maintenance and Service Guide 1 7 Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components Table 1 2 Right Side Components Item Component Function 1 Audio out Connects an optional headphone or headphone jack powered stereo speakers Also connects the audio function of an audio video device such as a television or VCR 2 Audio in microphone Connects an optional stereo microphone jack 3 ExpressCard slot Supports an optional ExpressCard 4 USB port select Connects optional USB devices models only 5 Optical drive Supports an optical disc such as a CD or DVD 6 RJ 11 modem jack Connects a modem cable not included 7 Power connector Conne
13. Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate H
14. No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive Maintenance and Service Guide 2 7 Troubleshooting Table 2 5 Troubleshooting Flowcharts Overview Continued Flowchart Description 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection 2 8 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Is there power Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections Go to Flowchart 2 6 No Video Part 1 Go to Flowchart 2 9 No Operating System OS Loading Go to Flowchart 2 15 No Audio Part 1 All drives working Keyboard pointing device working Connecting to network or modem End Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart
15. Screw Listing Table C 4 Phillips PM2 5x11 0 Screw Continued MMI Color Qty Length Thread Black 20 11 0mm 2 5mm Where used 8 screws that secure the top cover to the computer documented in Section 5 15 Phillips PM2 5x 11 0 Screw Locations Head Width 6 0 mm C 12 Maintenance and Service Guide Screw Listing Table C 4 Phillips PM2 5x11 0 Screw Continued Head MMU TTT Color Qty Length Thread Width Black 20 11 0mm 2 5mm 6 0 mm Where used 7 screws that secure the top cover to the computer documented in Section 5 15 Phillips PM2 5x 11 0 Screw Locations Maintenance and Service Guide C 13 Screw Listing Table C 4 Phillips PM2 5x11 0 Screw Continued Head MMU TTL Color Qty Length Thread Width Black 20 11 0mm 2 5mm 6 0 mm Where used 2 screws that secure the system board to the base enclosure documented in Section 5 17 Phillips PM2 5x 11 0 Screw Locations C 14 Maintenance and Service Guide Screw Listing Table C 5 Phillips PM2 0x4 0 Screw m Head HILL Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm SHI m Where used 2 screws that secure the optical drive bracket to the optical drive documented in Section 5 9 Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide C15 Screw Listing Table C 5 Phillips PM2 0x4 0 Screw Continued m Head III Color Qty Length Thread Width Black
16. The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or visit the Electronic Industries Alliance EIA at http www eiae org Maintenance and Service Guide D 1 Display Component Recycling This appendix provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight and the LCD panel Q Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Refer to Section 5 14 Display Assembly for display assembly disassembly steps D 2 Mainte
17. loading from Disc CD ROM or in drive DVD ROM drive Install bootable disc Boots from CD or DVD Boots from CD or DVD Reseat drive Booting from another device Booting order correct Correct boot order using the setup utility N Install bootable disc and reboot computer Bootable disc in drive Try another bootable disc Go to Flowchart 2 17 Nonfunctioning Device Reset the computer Refer to Section 1 2 Go to Flowchart 2 17 Nonfunctioning Device Resetting the Computer for instructions 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 No audio Computer in docking device if applicable Go to Flowchart 2 16 No Audio Part 2 Turn up audio internally or externally Undock Go to Flowchart 2 17 Nonfunctioning Device Internal audio Test replacement docking device with new computer Go to Flowchart 2 16 No Audio Part 2 Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio Reload driver in OS audio drivers configured Correct Load drivers and drivers for set configuration application in OS Connect to external speaker Replace audio board a
18. use the hotkey device Part 2 Stand alone Internal or Adjust external display brightness Video 0K External Internal Press lid switch to ensure operation Adjust brightness Video 0K Video 0K Replace the following one at a time Test after each replacement Check for bent 1 Cable between computer and computer display if applicable i 2 Display pins on cable 3 System board j Try Internal and Replace meen another external system display video OK board 2 14 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Flowchart 2 6 No Video Part 1 Remove computer from docking device if connected Adjust Check brightness display of external brightness monitor Go to A in Flowchart i 2 Video OK 2 No Video Video OK Part 1 Check that computer is properly Try another seated in docking device external for bent pins on cable monitor and for monitor connection Internal and external video OK Video OK Go to Adjust external Flowchart monitor display 2 8 Nonfunctioning Docking Device if applicable Maintenance and Service Guide 2 15 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Device if applicable Nonfunctioning docking device Reseat power cord in docking device and power outlet
19. 1 3 Power Management 0 000000 1 5 1 4 External Components 005 1 6 1 5 Design Overview 0 00 eee eee eee 1 20 2 Troubleshooting 2 1 Computer Setup 0 2 2 1 Accessing Computer Setup 4 2 2 Computer Setup Defaults 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Tools Menu 2 5 Selecting from the Advanced Menu 2 6 2 2 Troubleshooting Flowcharts 2 7 Maintenance and Service Guide iii Contents 3 Illustrated Parts Catalog 3 1 Serial Number Location 3 1 3 2 Computer Major Components 3 2 3 3 Display Assembly Subcomponents 3 14 3 4 Plastics Kit eesse raes ipere ey re i eee 3 16 3 5 Cable Kit 55 st odes Se R Ena 3 17 3 6 Mass Storage Devices 00 5 3 18 3 7 Miscellaneous Not IIllustrated 3 20 3 8 Sequential Part Number Listing 3 22 Removal and Replacement Preliminaries 4 1 Tools Required 0 0 0 0 02 4 1 4 2 Service Considerations 005 4 2 Plastic P ftS esane enaa dete he EE win Sacenn2s 4 2 Cables and Connectors 000000 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 44 4 5 Packaging and Tran
20. 1 83 GHz 407761 001 Intel Pentium M 1 66 GHz Dual Code 407760 001 Intel Pentium M 1 66 GHz Single Code 407764 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini Card module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 Sma mh oO j i o Fan heat sink assembly Section 5 19 Maintenance and Service Guide 5 63 Removal and Replacement Procedures 2 Use a flat bladed screwdriver to turn the slotted locking screw one half turn counterclockwise 3 Lift the processor straight up and remove it Q The gold triangle on the processor should be aligned with the triangle embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor 5 64 Maintenance and Service Guide Removal and Replacement Procedures 5 21 Speakers Speaker Spare Part Number Information Speakers 407784 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini Card module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Sec
21. 22 USB travel mouse spare part number 3 20 3 22 USB audio board removal 5 56 spare part numbers 3 7 3 27 5 56 USB audio board cable illustrated 3 17 removal 5 57 v vent locations 1 9 1 19 video troubleshooting 2 14 volume buttons 1 15 W Windows applications key 1 13 Windows logo key 1 13 wireless antenna removal 5 38 spare part number 3 15 3 24 5 31 wireless button 1 15 wireless light 1 9 1 15 workstation precautions 4 6 Maintenance and Service Guide Index 7
22. 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Maintenance and Service Guide 6 13 Specifications Table 6 7 System I O Addresses Continued I O Address hex System Function shipping configuration 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT 1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 6 14 Maintenance and Service Guide Specifications Table 6 8 System Memory Map Size Memory Address System Function 640 KB 00000000 O0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 OO0FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4GB 08200000 FFFEFFFF Unu
23. Intel Pentium M 2 0 GHz 407762 001 Intel Pentium M 1 83 GHz 407761 001 Intel Pentium M 1 66 GHz Dual Code 407760 001 Intel Pentium M 1 66 GHz Single Code 407764 001 Maintenance and Service Guide 3 7 Illustrated Parts Catalog Computer Major Components 3 8 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 19 Speakers 407784 001 20 Base enclosure 413451 001 21 Hard drives include frame and connector 5400 rpm 100 GB 407770 001 5400 rpm 80 GB 407847 001 5400 rpm 60 GB 407769 001 5400 rpm 40 GB 407768 001 22 Mini Card modules 802 11a b g Mini Card WLAN module for use in the 407576 001 countries listed below These countries are categorized as most of the world MOW 1 Antigua amp Canada Panama Paraguay Barbuda Chile India Saudi Argentina Dominican Indonesia Arabia Australia Republic Malaysia Taiwan Bahamas Guam Mexico The United Barbados Guatemala New Zealand States Brunei Hong Kong Vietnam Maintenance and Service Guide 3 9 Illustrated Parts Catalog Computer Major Components 3 10 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 22 Mini Card modules Continued 802 1 1a b g Mini Card WLAN module for use in the 407576 002 countries listed below These coun
24. Remove the battery pack by following these steps a Turn the computer upside down with the front toward you 5 4 Maintenance and Service Guide Removal and Replacement Procedures b Slide the battery pack release latch to the left The battery pack disengages from the computer c Lift the front edge of the battery pack and swing it back to remove it Removing the Battery Pack Reverse the above procedure to install the battery pack Maintenance and Service Guide 5 5 Removal and Replacement Procedures 5 4 Hard Drive Hard Drive Spare Part Number Information 5400 rpm 100 GB 407770 001 5400 rpm 80 GB 407847 001 5400 rpm 60 GB 407769 001 5400 rpm 40 GB 407768 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Loosen the two black Phillips PM2 5x5 0 screws that secure the hard drive cover to the computer 3 Lift the left edge of the hard drive cover and swing it up and to the right and remove it Q The hard drive cover is included in the Plastics Kit spare part number 407778 001 Removing the Hard Drive Cover 5 6 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the two Phillips PM2 5x6 0 hard drive retention screws that secure the hard drive to the computer 5 Slide the hard drive to the right to disconnect if from the system board 6 Remove the hard drive from the hard drive bay Removing the Hard D
25. boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load If the operating system is working the computer restarts the operating system after you exit Computer Setup Q Pointing devices are not supported in Computer Setup you must use the keyboard to navigate and make selections The menu tables later in this chapter provide an overview of Computer Setup options Maintenance and Service Guide 2 1 Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File Security Tools and Advanced menus 1 Open Computer Setup by turning on or restarting the computer Press f10 while the F10 Based Setup message is displayed in the lower left corner of the screen d To change the language press f2 md To view navigation information press f1 T To return to the Computer Setup menu press esc 2 Select the File Security Tools or Advanced menu 3 To exit Computer Setup choose one of the following 4 To exit without saving any changes use the arrow keys to select File gt
26. boot priority through Boot the setup utility from and reboot hard drive Boot Go to from Flowchart hard drive 2 17 Nonfunctioning Device 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading Hard Drive Part 2 Continued from Flowchart 2 10 No OS Loading Hard Drive Part 1 1 Replace hard drive Disc or diskette in drive 2 Replace system board Remove disc or diskette and reboot Boot from hard drive Go to Flowchart 2 13 No OS Boot from diskette drive Loading Diskette Drive Hard drive accessible Go to Flowchart 2 12 No OS Loading Hard Drive Part 3 Reseat hard drive Hard drive accessible Run FDISK Create partition and then format hard drive to bootable C prompt Hard drive partitioned Format hard drive and bring to a bootable C prompt Hard drive formatted Load OS using Computer Operating System disc booted if applicable Go to Flowchart 2 12 No OS Loading Hard Drive Part 3 Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 12 No OS Loading Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading Hard Drive Part 2 System Install OS ie a and reboot 0S loading from ha
27. cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the computer damage to a removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch ofghshock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be
28. hard drive Maintenance and Service Guide 1 19 Product Description 1 5 Design Overview This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections Intel Pentium M processors Audio Digital media card Display ExpressCard Hard drive Keyboard Memory module Mini Card module PC Card TouchPad CAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the left side of the computer 1 20 Maintenance and Service Guide 2 Troubleshooting WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual
29. pin assignments audio in A 2 audio out A 1 external monitor A 3 RJ 11 A 5 RJ 45 A 4 S Video out A 6 Universal Serial Bus USB A 2 connectors service considerations 4 2 D design overview 1 20 Digital Media Slot 1 11 Digital Media Slot light 1 11 disassembly sequence chart 5 2 diskette drive OS loading problems 2 21 precautions 4 3 display assembly removal 5 28 spare part numbers 3 3 3 25 5 28 specifications 6 3 Display Hinge Kit spare part number 3 15 3 25 5 31 display hinge support removal 5 50 display hinges removal 5 37 display inverter board removal 5 35 spare part number 3 15 3 25 5 31 5 35 Display Label Kit spare part number 3 15 3 27 5 31 display panel removal 5 35 spare part numbers 3 25 Display Panel Kit spare part number 3 15 5 31 5 35 Display Plastics Kit components 3 15 spare part number 3 15 3 25 5 31 display release latch 1 7 Display Screw Kit spare part number 3 15 3 25 5 31 docking device troubleshooting 2 16 drive light 1 7 drives preventing damage 4 3 DVD CD RW Combo Drive OS loading problems 2 22 precautions 4 3 removal 5 16 spare part number 3 5 3 19 3 25 5 16 specifications 6 6 DVD RW and CD RW Double Layer Combo Drive OS loading problems 2 22 precautions 4 3 removal 5 16 Index 2 Maintenance and Service Guide Index spare part number 3 5 3 19 3 25 5 16 specifications 6 8 DVD RW and CD RW Double Layer Combo Driv
30. socket Removing a Mini Card Module Reverse the above procedure to install a Mini Card module 5 14 Maintenance and Service Guide Removal and Replacement Procedures 5 8 RTC Battery RTC Battery Spare Part Number Information RTC battery includes 2 sided tape 407816 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory Mini Card module compartment cover Section 5 6 3 Remove the Mini Card module Section 5 7 4 Remove the RTC battery from the socket on the system board Removing the RTC Battery Reverse the above procedure to install an RTC battery Maintenance and Service Guide 5 15 Removal and Replacement Procedures 5 9 Optical Drive Optical Drive Spare Part Number Information DVD RW and CD RW Double Layer Combo Drive with 417698 001 LightScribe and HLDS DVD RW and CD RW Double Layer Combo Drive with 403806 001 LightScribe DVD CD RW Double Layer Combo Drive with LightScribe 407855 001 DVD CD RW Combo Drive 407854 001 1 Prepare the computer for disassembly Section 5 3 2 Position the computer with the left side toward you 3 Remove the Phillips PM2 5x11 0 screw that secures the optical drive to the computer 4 Push the rear edge of the optical drive to disconnect the drive from the system board 5 Remove the optical drive Removing the Optical Drive 5 16 Maintenance and Service Guide Removal and Replacement Procedures
31. spare part number 3 20 3 22 heat sink assembly spare part number 3 7 5 58 HP remote control spare part number 3 20 l T O address specifications 6 12 interrupt specifications 6 10 K keyboard removal 5 26 spare part numbers 3 3 3 25 3 26 5 26 troubleshooting 2 26 keyboard components 1 12 keyboard frame removal 5 20 spare part number 3 3 3 24 5 20 keypad keys 1 13 L LED board removal 5 24 spare part numbers 3 3 3 27 5 24 left side components 1 9 1 10 M mass storage devices spare part numbers 3 18 memory map specifications 6 15 memory module removal 5 10 spare part numbers 3 13 3 24 3 27 5 10 memory Mini Card module compartment cover illustrated 3 16 location 1 19 removal 5 10 microphone jack pin assignments A 2 Mini Card module removal 5 12 spare part numbers 3 9 3 11 3 13 3 23 3 24 3 27 5 12 modem connector cable illustrated 3 17 removal 5 55 modem jack location 1 8 pin assignments A 5 modem troubleshooting 2 28 Index 4 Maintenance and Service Guide Index N network jack location 1 10 pin assignments A 4 network troubleshooting 2 28 nonfunctioning device troubleshooting 2 16 2 25 num lock key 1 13 num lock light 1 15 O optical drive location 1 8 1 18 OS loading problems 2 22 precautions 4 3 removal 5 16 spare part numbers 3 5 3 19 5 16 specifications 6 6 optical drive bracket removal 5 17 P packing prec
32. 07941 001 Composite S Video and audio cable 407939 001 DVB T TV tuner 412175 001 DVB T TV tuner antenna 412176 001 HP Remote Control Il 407313 001 RF cable 408485 001 RF input adapter cable 407940 001 TV tuner remote control 408479 001 USB infrared receiver 408843 001 Screw Kit includes the following screws refer to 409067 001 Appendix C Screw Listing for more information on specifications and usage E Phillips PM3 0x6 0 Screw E Silver Phillips PM2 5x5 0 Screw E Phillips PM3 0x3 0 screw E Phillips PM2 5x3 0 screw E Phillips PM2 5x11 0 screw E Phillips PM2 0x6 0 Screw E Phillips PM2 5x7 0 Screw E Phillips PM2 0x4 0 Screw E Phillips PM2 5x6 0 screw E Phillips PM2 0x3 0 Screw E Black Phillips PM2 5x5 0 screw E Slotted SM1 5x9 0 screw USB travel mouse 309674 001 USB digital drive 364727 001 Wired headset with volume control 371693 001 3 20 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Miscellaneous Not Illustrated Spare Part Information Continued Spare Part Description Number Power supply 65 watt 403810 001 Power cords For use in Australia 403811 011 Canada French Canada and the United States 40381 1 001 Denmark 40381 1 081 France Germany and Spain 40381 1 021 India 403811 D61 Israel 403811 BB1 Italy 40381 1 061 Korea 403811 AD1 The People s Republic of China 403811 AA1 Switzerland 40381 1 111 Taiwan 40381 1 AB1 The United Kingdom 403811 031 Maintenance and Service Guide
33. 22 4 0 mm 2 0 mm 5 0 mm JN m Where used 5 screws that secure the LED board to the keyboard frame documented in Section 5 12 Phillips PM2 0x4 0 Screw Locations C 16 Maintenance and Service Guide Screw Listing Table C 5 Phillips PM2 0x4 0 Screw Continued m Head III Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm JN m Where used 8 screws that secure the display hinges to the display panel documented in Section 5 14 Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide C 17 Screw Listing Table C 5 Phillips PM2 0x4 0 Screw Continued m Head III Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm JN m Where used 2 screws that secure the wireless transceivers to the display enclosure documented in Section 5 14 Phillips PM2 0x4 0 Screw Locations C 18 Maintenance and Service Guide Screw Listing Table C 5 Phillips PM2 0x4 0 Screw Continued m Head III Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm JN m Where used One screw that secures the Bluetooth module to the display hinge support documented in Section 5 16 Phillips PM2 0x4 0 Screw Location Maintenance and Service Guide C 19 Screw Listing Table C 5 Phillips PM2 0x4 0 Screw Continued m Head III Color Qty Length Thread Width Black 22 4 0 mm 2 0 mm 5 0 mm JN m Where used T
34. 573 001 25 Battery packs 12 cell 8 8 Amp hour 407835 001 6 cell 4 0 Amp hour 407834 001 Maintenance and Service Guide 3 13 Illustrated Parts Catalog 3 3 Display Assembly Subcomponents 3 14 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Display Assembly Subcomponents Spare Part Number Information Item Description Display Plastics Kit includes 407792 001 la E Display bezel 1b E Display enclosure E Display release latch actuator and hooks not illustrated 2 Display Hinge Kit 407796 001 3 Display inverter board 407800 001 4 Display Panel Kit includes display panel cable 15 4 inch WXGA with BrightView 407799 001 15 4 inch WXGA antiglare 407798 001 5 Wireless Antenna Kit includes cable transceivers 407791 001 and tape Display Label Kit not illustrated 409081 001 Display Screw Kit not illustrated includes 407794 001 E Phillips PM2 5x7 0 screws E Phillips PM2 0x4 0 screws E Rubber screw covers Maintenance and Service Guide 3 15 Illustrated Parts Catalog 3 4 Plastics Kit Item O a fF WwW DY Table 3 3 Plastics Kit Spare Part Number Information Spare Part Description Number Plastics Kit includes 407778 001 Memory Mini Card module compartment cover includes 2 captive screws secured by C clips Hard drive cover includes 2 captive screws secured by C clips Computer feet for use on base enclosure 6 Comput
35. Ignore changes and exit and then follow the instructions on the screen 4 To exit and save all the settings you have entered use the arrow keys to select File gt Save changes and exit and then follow the instructions on the screen Your preferences are set when you exit Computer Setup and go into effect when the computer restarts Computer Setup Defaults To restore all settings in Computer Setup to the values that were set at the factory 1 Open Computer Setup by turning on or restarting the computer Press f10 while the F10 Based Setup message is displayed in the lower left corner of the screen d To change the language press f2 d To view navigation information press f1 2 Use the arrow keys to select File gt Restore defaults 3 Select the Restore Defaults check box 2 2 Maintenance and Service Guide Troubleshooting 4 To confirm the restoration press f10 5 Select File gt Save changes and exit and then follow the instructions on the screen When the computer restarts the factory settings are restored and any identification information you have entered is saved Selecting from the File Menu Select System Information Table 2 1 File Menu To Do This E View identification information about the computer and any battery packs in the system E View specification information about the processor memory and cache size video revision keyboard controller version and system ROM
36. O invent Maintenance and Service Guide HP Pavilion dv5100 Notebook PC Document Part Number 405500 001 February 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2006 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Pavilion dv5 100 Notebook PC First Edition February 2006 Document Part Number 405500 001 Contents 1 Product Description Tel sPeatires 00308 di a E a E A AUE a 1 2 1 2 Resetting the Computer 0 1 4
37. Q9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Maintenance and Service Guide 6 11 Specifications I O Address hex Table 6 7 System I O Addresses System Function shipping configuration 000 OOF DMA controller no 1 010 O1F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 O3F Unused 02E 02F 87334 Super I O configuration for CPU 040 O5F Counter timer registers 044 O5F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 O6F Unused 070 071 NMI enable RTC 072 O7F Unused 080 O8F DMA page registers 090 091 Unused 092 Port A 093 O9F Unused OAO 0A1 Interrupt controller no 2 6 12 Maintenance and Service Guide Specifications Table 6 7 System I O Addresses Continued I O Address hex System Function shipping configuration OA2 OBF Unused 0CO ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1FO 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused
38. a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer B 2 Maintenance and Service Guide Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements Country Region Accredited Agency Applicable Note Number _ Austria EANSW 71 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 D 1 NOTES The flexible cord must be lt HAR gt Type HOS5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pol
39. al and Replacement Procedures 5 16 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 397922 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini Card module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 e Keyboard assembly Section 5 11 f Display assembly Section 5 14 g Top cover Section 5 15 5 46 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the Phillips PM2 0x4 0 screw that secures the Bluetooth module to the base enclosure 3 Remove the Bluetooth module from the base enclosure 4 Remove the Bluetooth module cable from the routing channel in the base enclosure 5 Disconnect the Bluetooth module cable from the Bluetooth board The Bluetooth module cable is included with the Bluetooth module and is also available in the Cable Kit spare part number 407774 001 Removing the Bluetooth Board Reverse the above procedure to install the Bluetooth board Maintenance and Service Guide 5 47 Removal and Replacement Procedures 5 17 System Board System Board Spare Part Number Information 945PM NV72 system board 407758 001 Q When replacing the system board ensure that the following components are removed from the defective system b
40. anada Panama Paraguay Barbuda Chile India Saudi Arabia Argentina Dominican Indonesia Taiwan Australia Republic Malaysia The United Bahamas Guam Mexico States Barbados Guatemala New Zealand Vietnam Brunei Hong Kong 407576 002 802 11a b g Mini Card WLAN module for use in the following MOW 2 countries Aruba Egypt Austria El Azerbaijan Salvador Bahrain Estonia Belgium Finland Bermuda France Bulgaria Georgia Cayman Germany Islands Greece Columbia Hungary Croatia Iceland Cyprus Ireland Czech Italy Republic Latvia Denmark Lebanon Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan Maintenance and Service Guide 3 23 Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 407576 003 802 11a b g Mini Card WLAN module for use in the following ROW countries China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 407758 001 945PM NV72 system board 407760 001 Intel Pentium M 1 66 GHz Dual Code processor include thermal paste 407761 001 Intel Pentium M 1 83 GHz processor include thermal paste 407762 001 Intel Pentium M 2 0 GHz processor include thermal paste
41. and Service Guide 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips PO screwdriver Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool Maintenance and Service Guide 4 Removal and Replacement Preliminaries 4 2 D Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all
42. and cables The wireless antenna transceivers and cables are available in the Wireless Antenna Kit spare part number 407791 001 O Removing the Wireless Antenna Transceivers and Cables Reverse the above procedure to reassemble and install the display assembly 5 38 Maintenance and Service Guide Removal and Replacement Procedures 5 15 Top Cover Top Cover Spare Part Number Information Top cover includes TouchPad 407822 001 TouchPad bracket 407811 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 Memory Mini Card module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 s w 9 Display assembly Section 5 14 Maintenance and Service Guide 5 39 Removal and Replacement Procedures 2 Turn the computer upside down with the front toward you 3 Remove the two Phillips PM2 5x3 0 screws in the optical drive bay and the silver Phillips PM2 5x5 0 screw in the hard drive bay that secure the top cover to the computer Removing the Top Cover Screws Part 1 4 Remove the eight Phillips PM2 5x11 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 2 5 40 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the computer right side up with the front towa
43. andle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm re
44. aunch buttons Launch default multimedia digital imaging or music applications 4 Wireless button Turns the wireless functionality on or off but does not create a wireless connection To establish a wireless connection a wireless network must already be set up 5 Wireless light On One or more internal wireless devices have been turned on To establish a wireless connection a wireless network must already be set up Volume down button Decreases speaker volume Volume mute button Mutes or restores speaker volume Volume up button Increases speaker volume oO CO NIO Num lock light On Num lock is enabled Maintenance and Service Guide Product Description The computer TouchPad components are shown below and described in Table 1 7 TouchPad Components 1 16 Maintenance and Service Guide Product Description Table 1 7 TouchPad Components Item Component Function Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clicking Function like the left and right buttons on an external mouse 1 TouchPad 2 Left and right TouchPad buttons 3 TouchPad vertical scroll zone Scrolls up or down Maintenance and Service Guide Product Description The external components on the bottom of the computer are shown below and described i
45. autions 4 5 password clearing 1 4 PC Card assembly removal 5 67 spare part number 3 5 3 25 5 67 PC Card slot 1 11 PC Card slot bezel 3 16 plastic parts 4 2 Plastics Kit components 3 16 spare part number 3 5 3 16 3 24 pointing device troubleshooting 2 27 power button 1 15 power connector 1 8 power connector cable illustrated 3 17 removal 5 54 power cord set requirements B 2 spare part numbers 3 21 3 22 power light 1 7 1 14 power management features 1 5 power supply spare part number 3 21 3 22 power troubleshooting 2 10 precautions DVD CD RW Combo Drive 4 3 DVD RW and CD RW Double Layer Combo Drive 4 3 DVD RW and CD RW Double Layer Combo Drive with LightScribe 4 3 hard drive 4 3 optical drive 4 3 processor removal 5 63 spare part numbers 3 7 3 24 5 63 Q QuickLaunch buttons 1 15 Maintenance and Service Guide Index 5 Index R remote control spare part number 3 20 3 23 removal replacement preliminaries 4 1 procedures 5 1 right side components 1 8 RJ 11 jack location 1 8 pin assignments A 5 RJ 45 jack location 1 10 pin assignments A 4 RTC battery removal 5 15 spare part number 3 13 3 25 5 15 Rubber Pad Kit spare part number 3 24 S Screw Kit contents C 1 spare part numbers 3 15 3 20 3 27 5 31 C 1 screw listing C 1 SD Memory Card spare part numbers 3 13 3 22 3 23 security cable slot 1 10 serial number 3 1 5 1 service c
46. cations A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index vi Maintenance and Service Guide 1 Product Description The HP Pavilion dv5100 Notebook PC offers advanced modularity Intel Pentium M processors and extensive multimedia support HP Pavilion dv5 100 Notebook PC Maintenance and Service Guide 1 1 Product Description 1 1 Features D Numerous references are made throughout this Maintenance and Service Guide to full featured and defeatured computer models A model is considered to be full featured if it has 3 Universal Serial Bus ports and the following components PC Card slot IEEE 1394 port Digital Media Slot A model is considered to be defeatured if it has only two Universal Serial Bus ports and none of the components listed above Intel Pentium M 2 0 GHz 1 83 GHz 1 66 GHz Dual Code or 1 66 GHz Single Code processors varying by computer model 15 4 inch WXGA TFT 1280 x 800 display with antiglare or BrightView varying by computer model 100 80 60 or 40 GB high capacity hard drive varying by computer model 256 MB DDR1 synchronous DRAM SDRAM at 333 MHz expandable to 2 0 GB Microsoft Windows XP Home Edition or Windows XP Professional varying by computer model Full size Windows keyboard with embedded numeric keypad TouchPad pointing device including dedicated vertical scroll regi
47. cts the AC adapter cable Maintenance and Service Guide Product Description The external components on the rear panel of the computer are shown below and described in Table 1 3 wa Rear Panel Components Table 1 3 Rear Panel Components Item Component Function 1 Wireless light On One or more internal wireless devices have been turned on To establish a wireless connection a wireless network must already be set up 2 Battery bay Holds a battery pack 3 Vent Provides airflow to cool internal components To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows or thick rugs or clothing to block airflow Maintenance and Service Guide 1 9 Product Description The external components on the left side of the computer are shown below and described in Table 1 4 Left Side Components Table 1 4 Left Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer Q The security cable is designed to act as a deterrent but may not prevent the product from being mishandled or stolen 2 Monitor port Connects an optional VGA monitor or projector 3 S Video out jack Connects the video function of an optional S Video device such as a television VCR or video capture card 4 RJ 45 network jack Connects a network cable not included 1 10 Maintena
48. e with LightScribe OS loading problems 2 22 precautions 4 3 removal 5 16 spare part number 3 19 3 22 5 16 specifications 6 8 E electrostatic discharge 4 4 4 8 expansion port 2 1 11 expansion port 2 bracket illustrated 3 27 removal 5 61 spare part number 3 7 ExpressCard assembly removal 5 70 spare part number 3 5 3 25 5 70 ExpressCard bracket removal 5 52 ExpressCard slot 1 8 ExpressCard slot bezel illustrated 3 16 removal 5 49 external monitor port location 1 10 pin assignments A 3 F fi to f12 keys 1 13 fan assembly spare part numbers 3 7 3 28 5 58 features 1 2 feet illustrated 3 16 locations 5 9 flowcharts troubleshooting no audio 2 23 2 24 no network modem connection 2 28 no OS loading 2 17 no OS loading from diskette drive 2 21 no OS loading from hard drive 2 18 2 19 2 20 no OS loading from optical drive 2 22 no power 2 10 2 12 2 13 no video 2 14 2 15 nonfunctioning device 2 25 nonfunctioning docking device 2 16 nonfunctioning keyboard 2 26 nonfunctioning pointing device 2 27 fn key 1 13 front components 1 6 G grounding equipment and methods 4 7 Maintenance and Service Guide Index 3 Index H hard drive OS loading problems 2 18 precautions 4 3 removal 5 6 spare part numbers 3 9 3 19 3 24 3 25 5 6 specifications 6 4 hard drive bay 1 19 hard drive cover illustrated 3 16 removal 5 6 headphone jack pin assignments A 1 headset
49. e USB audio board Maintenance and Service Guide 5 57 Removal and Replacement Procedures 5 19 Fan Heat Sink Assembly Fan Heat Sink Assembly Spare Part Number Information Fan assembly discrete includes thermal paste 418409 001 Fan assembly UMA includes thermal paste 413453 001 Heat sink assembly includes thermal paste 403827 001 Thermal module 407862 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 Memory Mini Card module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 s Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 a 99 mo 5 58 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the system board upside down with the expansion port 2 toward you 3 Disconnect the fan cable from the system board 4 Remove the four Phillips PM2 5x6 0 screws that secure the heat sink to the system board Removing the Fan Heat Sink Assembly Screws Part 1 Maintenance and Service Guide 5 59 Removal and Replacement Procedures 5 Remove the following screws One Phillips PM2 5x3 0 screw that secures the expansion port 2 bracket to the system board Two slotted SM1 5x9 0 screws on each side of the expansion port 2 that secure the expansion port 2 bracket to the syste
50. e display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 9 Remove the four Phillips PM2 5x7 0 screws that secure the display assembly to the computer 10 Lift the display assembly straight up and remove it Removing the Display Assembly 5 30 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit includes 407792 001 E Display bezel E Display enclosure E Display release latch actuator and hooks Display Hinge Kit 407796 001 Display inverter board 407800 001 Display Panel Kit includes display panel cable E 15 4 inch WXGA with BrightView 407799 001 E 15 4 inch WXGA antiglare 407798 001 Wireless Antenna Kit includes cable and transceivers 407791 001 Display Label Kit not illustrated 409081 001 Display Screw Kit not illustrated includes 407794 001 E Phillips PM2 5x7 0 screws E Phillips PM2 0x4 0 screws E Rubber screw covers Maintenance and Service Guide 5 31 Removal and Replacement Procedures 11 Remove the eight rubber screw covers and and the eight Phillips PM2 5x7 0 screws that secure the display bezel to the display assembly Q The rubber screw covers are included in the Display Screw Kit spare part number 407794 001 The four rubber screw cove
51. e down with the LED board toward you 5 26 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the four Phillips PM2 0x3 0 screws that secure the keyboard to the keyboard frame 6 Remove the tabs on the bottom of the keyboard from the slots in the keyboard frame 7 Remove the keyboard Removing the Keyboard Reverse the above procedure to install the keyboard Maintenance and Service Guide 5 27 Removal and Replacement Procedures 5 14 Display Assembly Display Assembly Spare Part Number Information Display assemblies include display cable wireless antenna boards and antenna cables 15 4 inch WXGA with BrightView 407841 001 15 4 inch WXGA with antiglare 407839 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory Mini Card module compartment cover Section 5 6 3 Disconnect the wireless antenna cables from the Mini Card module Section 5 7 4 Remove the switch cover Section 5 10 5 Remove the keyboard frame Section 5 11 6 Remove the keyboard Section 5 13 5 28 Maintenance and Service Guide Removal and Replacement Procedures 7 Disconnect the display cable from the system board 8 Remove the wireless antenna cables from the clips in the top cover Disconnecting the Display and Wireless Antenna Cables Maintenance and Service Guide 5 29 Removal and Replacement Procedures CAUTION Support th
52. e grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration Maintenance and Service Guide B 3 Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued 1 Country Region Accredited Agency Applicable Note Number Koea EBK 4 The Netherlands KEA 1 Norway NEMKO 1 People s Republic CCC 5 of China Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 Q NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the ce
53. er feet for use on 12 cell battery pack ExpressCard slot bezel PC Card slot bezel 3 16 Maintenance and Service Guide Illustrated Parts Catalog 3 5 Cable Kit dt a EO 0 Table 3 4 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit includes 407774 001 1 TouchPad cable Bluetooth module cable USB audio board cable Modem connector cable Power connector cable Maintenance and Service Guide 3 17 Illustrated Parts Catalog 3 6 Mass Storage Devices CE 3 18 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number 1 Hard drives include frame and connector 5400 rpm 100 GB 407770 001 5400 rpm 80 GB 407847 001 5400 rpm 60 GB 407769 001 5400 rpm 40 GB 407768 001 2 Optical drives DVD RW and CD RW Double Layer Combo Drive with 417698 001 LightScribe and HLDS DVD RW and CD RW Double Layer Combo Drive 403806 001 with LightScribe DVD CD RW Double Layer Combo Drive 407855 001 with LightScribe DVD CD RW Combo Drive 407854 001 USB digital drive not illustrated 364727 001 Maintenance and Service Guide 3 19 Illustrated Parts Catalog 3 7 Miscellaneous Not Illustrated Table 3 6 Miscellaneous Not Illustrated Spare Part Information Spare Part Description Number Analog TV tuner 4
54. g message remove the device to restore computer functionality Then contact Customer Care 5 8 RTC Battery 0 5 2 Maintenance and Service Guide Removal and Replacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 9 Optical Drive 1 to remove to optical drive 2 to remove the optical drive bracket 5 10 Switch Cover 7 5 11 Keyboard Frame 1 5 12 LED Board 5 5 13 Keyboard 4 5 14 Display Assembly 4 to remove the display assembly 8 to remove the display bezel 2 to remove the display panel 4 to remove each display hinge 1 to remove each wireless antenna transceiver 5 15 Top Cover 21 5 16 Bluetooth Module 1 5 17 System Board 6 5 18 USB Audio Board 1 5 19 Fan Heat Sink Assembly 9 5 20 Processor 1 loosened 5 21 Speakers 1 5 22 PC Card Assembly 2 5 23 ExpressCard Assembly 2 Maintenance and Service Guide 5 3 Removal and Replacement Procedures 5 3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Battery Pack Spare Part Number Information 12 cell 8 8 Amp hour 407835 001 6 cell 4 0 Amp hour 407834 001 4
55. h the expansion port 2 toward you 5 Remove the ExpressCard assembly from the system board Removing the ExpressCard Assembly Reverse the above procedures to install the ExpressCard assembly 5 72 Maintenance and Service Guide 6 Specifications This chapter provides physical and performance specifications Table 6 1 Computer Dimensions Metric U S Height Front 3 50 cm 1 38 in Rear 4 50 cm 1 77 in Width 35 79 cm 14 09 in Depth 26 39 cm 10 39 in Weight With 15 4 inch display optical 2 99 kg 6 60 Ibs drive and 8 cell battery pack Input Power Operating voltage 18 5 V dc to 19 0 V de Operating current 3 5 A or 4 74 A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Maintenance and Service Guide Specifications Table 6 1 Computer Continued Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 95 10 to 90 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 15 m to 3 048 m 15 mto 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal l
56. hip to factory settings E Enable Disable power on authentication support E Enable Disable automatic DriveLock E Reset power on authentication credential Embedded Security settings are accessible only if the computer is equipped with an embedded security chip Device security Enable Disable devices in the system Enable NIC for inclusion in MultiBoot System IDs Enter user defined identification values 2 4 Maintenance and Service Guide Troubleshooting Selecting from the Tools Menu Select Table 2 3 Tools Menu To Do This HDD Self Test options Run a quick or comprehensive self test on any hard drive in the system Battery Information View information about any battery packs in the computer Memory Check E Run a self test on memory modules in the computer E View information about memory modules installed in the computer Maintenance and Service Guide 2 5 Troubleshooting Selecting from the Advanced Menu Select Table 2 4 Advanced Menu To Do This Language or press f2 Change the Computer Setup language Boot options E Enable Disable MultiBoot which sets a startup sequence that can include most bootable devices and media in the system Set the boot order Device options E Swap the functions of the fn key and left ctrl key E Enable Disable multiple pointing devices at startup To set the computer to support only a s
57. his chapter provides removal and replacement procedures There are as many as 98 screws in 12 different sizes that may have to be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the Computer for Disassembly Battery pack 0 5 4 Hard Drive 2 loosened to remove the hard drive cover 2 to remove the hard drive 4 to disassemble the hard drive 5 5 Computer Feet 0 5 6 Memory Module 2 loosened to remove the memory Mini Card module compartment cover 5 7 Mini Card Module 0 A To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warnin
58. imits for plastic surfaces The computer operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Table 6 2 15 4 inch WXGA Display Dimensions Height Width Diagonal 20 7 cm 8 15 in 33 1 cm 13 03 in 39 1 cm 15 39 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4w Viewing angle 65 horizontal 50 vertical typical Maintenance and Service Guide 6 3 Specifications Table 6 3 Hard Drives 120 GB 100 GB 80 GB Dimensions Height 9 5mm 9 5 mm 9 5 mm Width 70mm 70mm 70mm Weight 102 g 102 g 99g Interface type ATA 5 ATA 5 ATA 5 Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blockst 234 428 430 195 364 233 156 301 488 Disc rotational speed 4200 rpm 4200 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual acce
59. in Croatia Ireland Lithuania Cyprus Italy Luxembourg Czech Republic Latvia Malta Denmark Lebanon Monaco Egypt The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 5 12 Maintenance and Service Guide Removal and Replacement Procedures Mini Card Module Spare Part Number Information Continued 802 11a b g Mini Card WLAN module for use in the ROW 407576 003 category countries listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11b g Mini Card WLAN module for use in the following 409250 004 countries Israel Kuwait United Arab Emirates Ukraine Jordan Thailand 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory Mini Card module compartment cover Section 5 6 Maintenance and Service Guide 5 13 Removal and Replacement Procedures 3 Make note of which wireless antenna cable is attached to which terminal on the Mini Card module then disconnect the auxiliary and main antenna cables from the Mini Card module 4 Flex the Mini Card release tab forward to release the Mini Card module The edge of the module opposite the socket rises away from the computer 5 Remove the Mini Card module by pulling the module away from the socket at an angle Q Mini Card modules are designed with a notch to prevent incorrect installation into the Mini Card module
60. ingle usually nonstandard pointing device at startup select Disable E Enable Disable USB legacy support for a USB keyboard mouse and hub When USB legacy support is enabled A USB keyboard mouse and hub work even when a Windows operating system is not loaded O The computer starts from a bootable hard drive diskette drive diskette or CD CD RW or DVD inserted into a drive connected by a USB port to the computer or to an optional docking device E Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Capabilities Port E Enable Disable all settings in the SpeedStep window When Disable is selected the computer runs in Battery Optimized mode 2 6 Maintenance and Service Guide Troubleshooting 2 2 Troubleshooting Flowcharts Table 2 5 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Flowchart 2 1 Initial Troubleshooting 2 2 Flowchart 2 2 No Power Part 1 2 3 Flowchart 2 3 No Power Part 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11
61. ini Card module compartment cover Section 5 6 3 Remove the switch cover Section 5 10 4 Turn the computer upside down with the rear panel toward you 5 Remove the Phillips PM2 0x6 0 screw in the battery bay that secures the keyboard frame to the computer Removing the Keyboard Frame Screw 5 20 Maintenance and Service Guide Removal and Replacement Procedures 6 Turn the computer display side up with front toward you 7 Open the computer as far as possible 8 Slide the keyboard frame toward the back of the computer 9 Lift and hold the rear edge of the keyboard frame until the LED board cable connector is accessible Releasing the Keyboard Frame Maintenance and Service Guide 5 21 Removal and Replacement Procedures 10 Release the zero insertion force ZIF connector to which the LED board cable is connected and disconnect the cable Disconnecting the LED Board Cable 5 22 Maintenance and Service Guide Removal and Replacement Procedures 11 Swing the keyboard frame up and forward until it rests upside down on the palm rest 12 Release the ZIF connector to which the keyboard cable is attached and disconnect the keyboard cable 13 Remove the keyboard frame Removing the Keyboard Frame Reverse the above procedure to install the keyboard frame Maintenance and Service Guide 5 23 Removal and Replacement Procedures 5 12 LED Board LED Boa
62. lt 285 ms lt 335 ms Audio output Audio out 0 7 Vrms level Cache buffer 2 MB Data transfer rate CD R 16X 2 400 KB s 150 KB s at 1X CD rate CD RW 8X 1 200 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate DVD R 4X 5 400 KB s 1 352 KB s at 1X DVD rate DVD RW 2X 2 700 KB s 1 352 KB s at 1X DVD rate Multiword DMA 16 6 MB s mode 2 Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 9 Specifications Hardware IRQ IRQO Table 6 6 System Interrupts System Function System timer IRQ1 Standard 101 102 Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Realtek RTL8139 Family PCI fast Ethernet Controller 6 10 Maintenance and Service Guide Specifications Table 6 6 System Interrupts Continued IRQ11 TI OHCI 1394 host controller TI PC11410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none Q PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IR
63. m board Two Phillips PM3 0x6 0 screws on each side of the external monitor port that secure the fan heat sink assembly to the system board Removing the Fan Heat Sink Assembly Screws Part 1 5 60 Maintenance and Service Guide Removal and Replacement Procedures 6 Slide the expansion port 2 bracket away from the system board Q The spare part number for the expansion port 2 bracket is 407863 001 7 Remove the fan heat sink assembly Q Due to the adhesive quality of the thermal paste located between the fan heat sink assembly and processor it may be necessary to move the fan heat sink assembly from side to side to detach the it from the processor Removing the Fan Heat Sink Assembly Maintenance and Service Guide 5 61 Removal and Replacement Procedures Q The thermal paste should be thoroughly cleaned from the surfaces of the processor and fan heat sink assembly each time the fan heat sink assembly is removed Thermal paste should be reapplied to both surfaces before the fan heat sink assembly is reinstalled Thermal paste is included with all fan heat sink assembly and processor spare part kits Replacing the Thermal Paste Reverse the above procedure to install the fan heat sink assembly 5 62 Maintenance and Service Guide Removal and Replacement Procedures 5 20 Processor Processor Spare Part Number Information Intel Pentium M 2 0 GHz 407762 001 Intel Pentium M
64. mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging
65. mber 407778 001 Removing the Memory Mini Card Module Compartment Cover 5 10 Maintenance and Service Guide Removal and Replacement Procedures 4 Spread the retaining tabs on each side of the memory module socket to release the memory module The edge of the module opposite the socket rises away from the computer 5 Remove the memory module by pulling the module away from the socket at an angle Q Memory modules are designed with a notch to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module Maintenance and Service Guide 5 11 Removal and Replacement Procedures 5 7 Mini Card Module Mini Card Module Spare Part Number Information 802 1 1a b g WLAN module for use in the MOW 1 category 407576 001 countries listed below Antigua amp Chile Panama Paraguay Barbuda Dominican India Saudi Arabia Argentina Republic Indonesia Taiwan Australia Guam Malaysia The United Bahamas Guatemala Mexico States Barbados Hong Kong New Zealand Vietnam Brunei Canada 802 11a b g WLAN module for use in the MOW 2 category 407576 002 countries listed below Aruba El Salvador Philippines Austria Estonia Poland Azerbaijan Finland Portugal Bahrain France Romania Belgium Georgia Russia Bermuda Germany Serbia and Montenegro Bulgaria Greece Singapore Cayman Islands Hungary Slovakia Columbia Iceland Liechtenste
66. mputer for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 8 RTC Battery for more information 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at this time 6 Turn on the computer All passwords and CMOS settings have been cleared 1 4 Maintenance and Service Guide Product Description 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance Maintenance and Service Guide 1 5 Product Description 1 4 External Components The external components on the front of the computer are shown below and described in Table 1 1 Front Components 1 6 Maintenance and Service Guide Product Description Table 1 1 Front Components Item Component 1 Power light Function E On Computer is turned on Off Computer is off or in hibernation E Blinking Computer is in standby 2 Battery light E On A battery pack is charging or is close to full charge capacity
67. n Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Optical drive Supports an optical disc such as a CD or DVD 2 Labels area Contains the serial number and other information labels 3 Battery pack release latch Releases a battery pack from the battery bay 4 Battery bay Holds a battery pack Maintenance and Service Guide Product Description Table 1 8 Bottom Components Continued Item Component Function 5 Vents 2 Provide airflow to cool internal components A To prevent overheating do not obstruct vents Use the computer only on a hard flat surface Do not allow a another hard surface such as an adjoining optional printer or a soft surface such as pillows or thick rugs or clothing to block airflow 6 Memory Mini Card module MM Contains 2 memory module slots that compartment cover support replaceable memory modules The number of preinstalled memory modules varies by computer model E Holds an optional wireless LAN device select models only A To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install an unauthorized device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 7 Hard drive bay Holds the
68. nance and Service Guide Display Component Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly l l l T l l l l le ie ee ee ee CO Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D 3 Display Component Recycling 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel Removing the Display Bezel D 4 Maintenance and Service Guide Display Component Recycling 4 Disconnect all LCD panel cables from the display inverter board and remove the inverter board Removing the Display Inverter Board Maintenance and Service Guide D 5 Display Component Recycling 5 Remove all screws that secure the LCD panel to the display enclosure 6 Remove the LCD panel from the display enclosure r 4 Removing the LCD Panel D 6 Maintenance and Service Guide Display Component Recycling 7 Turn the LCD panel upside down 8 Remove all screws that secure the LCD panel frame to the LCD panel Removing the LCD Panel Frame Screws Maintenance and Service Guide D 7 Display Component Recycling 9 Use a sharp edged tool to cut the tape that secures
69. nance and Service Guide C 7 Screw Listing Table C 2 Phillips PM2 5x6 0 Screw Continued us Head Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm 3 JN Where used 4 screws that secure the fan heat sink assembly to the system board documented in Section 5 19 Phillips PM2 5x6 0 Screw Locations C 8 Maintenance and Service Guide Screw Listing Table C 2 Phillips PM2 5x6 0 Screw Continued us Head Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm 3 JN Where used One screw that secures the speakers to the system board documented in Section 5 21 Phillips PM2 5x6 0 Screw Location Maintenance and Service Guide C 9 Screw Listing Table C 3 Phillips PM3 0x3 0 Screw hn Head HILL Color Qty Length Thread Width Black 4 3 0 mm 3 0 mm 5 0 mm SUI m Where used 4 screws that secure the hard drive frame to the hard drive documented in Section 5 4 Phillips PM3 0x3 0 Screw Locations C 10 Maintenance and Service Guide Screw Listing Table C 4 Phillips PM2 5x11 0 Screw uu Head MMU Color Qty Length Thread Width Black 20 11 0mm 2 5mm 6 0 mm Where used One screw that secures the optical drive to the computer documented in Section 5 9 Two screws that secure the switch cover to the computer documented in Section 5 10 T Phillips PM2 5x11 0 Screw Locations Maintenance and Service Guide C 11
70. nce and Service Guide Product Description Table 1 4 Left Side Components Continued Item Component Function 5 Expansion port 2 Connects the computer to an optional expansion product The computer has only one expansion port The term expansion port 2 describes the type of expansion port 6 USB ports 2 Connect optional USB devices 7 1394 port Connects an optional 1394a device such as select models only a scanner a digital camera or a digital camcorder 8 Digital Media Slot light On An optional digital card is being select models only accessed 9 Digital Media Slot Supports the following optional digital select models only cards Secure Digital SD Memory Card SD I O Card Memory Stick Memory Stick Pro MultiMediaCard xD Picture Card and SmartMedia 10 PC Card slot Supports an optional Type or Type II select models only 32 bit CardBus or 16 bit PC Card Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components 1 12 Maintenance and Service Guide Product Description Table 1 5 Standard Keyboard Components Item Component Function 1 f1 to f12 keys 12 Perform system and application tasks When combined with fn function keys perform additional tasks as hotkeys 2 caps lock key Enables caps lock and turns on the caps lock light
71. nd speaker connections in computer if applicable Replace the following components individually retesting after each replacement W internal speakers HM Audio board if applicable 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Reseat device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage Fix or replace broken item Any physical device detected Go to Flowchart Reattach device 2 9 No Close computer Replace hard drive Operating System peT OS Loading Replace NIC tee If integrated NIC ee di i i properly Replace diskette drive Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect computer to good external keyboard External Replace device system works board Reseat internal keyboard connector if applicable Keyboard Replace internal operating keyboard or properly cable Keyboard operating properly Replace system board 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect computer to good external pointing device External Replace device system wo
72. nel from the LCD rear panel 22 Release the tape that secures the LCD panel to the LCD rear panel Releasing the LCD Panel Maintenance and Service Guide D 13 Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the backlight and LCD panel D 14 Maintenance and Service Guide 1394 port 1 11 A arrow keys 1 13 audio troubleshooting 2 23 audio in jack location 1 8 pin assignments A 2 audio out jack location 1 8 pin assignments A 1 B base enclosure spare part numbers 3 9 3 28 battery bay 1 9 1 18 battery light 1 7 battery pack removal 5 4 spare part numbers 3 13 3 25 5 4 battery release latch 1 18 Bluetooth module removal 5 46 spare part number 3 7 3 22 5 46 Bluetooth module cable illustrated 3 17 removal 5 47 Index bottom components 1 18 Bracket Kit contents 3 7 3 25 spare part number 3 7 3 25 C Cable Kit components 3 17 spare part number 3 5 3 17 3 24 cables service considerations 4 2 caps lock key 1 13 caps lock light 1 14 CMOS clearing 1 4 components bottom 1 18 front 1 6 keyboard 1 12 left side 1 9 1 10 right side 1 8 top 1 14 1 16 computer feet illustrated 3 16 locations 5 9 Computer Setup Advanced Menu 2 6 Maintenance and Service Guide Index 1 Index defaults 2 2 File Menu 2 3 overview 2 1 Security Menu 2 4 Tools Menu 2 5 computer specifications 6 1 connector
73. oard and installed on the replacement system board E Memory modules Section 5 6 Mini Card module Section 5 7 RTC battery Section 5 8 Power connector and cable Section 5 17 Fan heat sink assembly Section 5 19 Processor Section 5 20 PC Card assembly Section 5 22 ExpressCard assembly Section 5 22 1 Prepare the computer for disassembly Section 5 3 and then remove the following components Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Ss 2 a p Keyboard assembly Section 5 11 Display assembly Section 5 14 rh Top cover Section 5 15 g Bluetooth board Section 5 16 5 48 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the computer right side up with the front toward you 3 Press in on the ExpressCard slot bezel to release it 4 Remove the ExpressCard slot bezel The ExpressCard slot bezel is included in the Plastics Kit spare part number 407778 001 Removing the ExpressCard Slot Bezel Maintenance and Service Guide 5 49 Removal and Replacement Procedures 5 Remove the Phillips PM2 5x6 0 screw that secures the display hinge support to the base enclosure 6 Remove the display hinge support 7 Remove the power connector from the clip in the base enclosure 8 Remove the power connector cable from the clips in the base enclosure Q The display hinge support is included in
74. ocations C 28 Maintenance and Service Guide Screw Listing Table C 10 Phillips PM2 5x3 0 Screw Head MMIII HII Color Qty Length Thread Width Black 3 3 0 mm 2 5mm 6 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 5 15 Phillips PM2 5x3 0 Screw Locations Maintenance and Service Guide C 29 Screw Listing Table C 10 Phillips PM2 5x3 0 Screw Continued nut HTL Color Qty Length Thread Black 3 3 0 mm 2 5mm Stil m Where used Head Width 6 0 mm One screw that secures the fan heat sink assembly to the system board documented in Section 5 19 Phillips PM2 5x3 0 Screw Location C 30 Maintenance and Service Guide Screw Listing Table C 11 Slotted SM1 5x9 0 Screw O mm Head MMU Color Qty Length Thread Width Silver 2 9 0 mm 1 5mm 2 0 mm Where used 2 screws that secure the expansion port 2 bracket and fan heat sink assembly to the system board documented in Section 5 19 Slotted SM1 5x9 0 Screw Locations Maintenance and Service Guide C 31 Screw Listing Table C 12 Phillips PM3 0x6 0 Screw Head MMI Color Qty Length Thread Width Black 2 6 0 mm 3 0 mm 5 0 mm Where used 2 screws that secure the fan heat sink assembly to the system board documented in Section 5 19 Phillips PM3 0x6 0 Screw Locations C 32 Maintenance and Service Guide D Display Component Recycling WARNING
75. odem connector and cable 8 Optical drives DVD RW and CD RW Double Layer Combo Drive 417698 001 with LightScribe and HLDS DVD RW and CD RW Double Layer Combo Drive 403806 001 with LightScribe DVD CD RW Double Layer Combo Drive with 407855 001 LightScribe DVD CD RW Combo Drive 407854 001 9 PC Card assembly 407829 001 10 ExpressCard assembly 407809 001 Plastics Kit 407778 001 Includes 11a PC Card slot bezel 11b ExpressCard slot bezel 11c Hard drive cover includes 2 captive screws 11d Memory Mini Card module compartment cover includes 2 captive screws Computer feet 8 not illustrated Maintenance and Service Guide 3 5 Illustrated Parts Catalog Computer Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 12 Q45PMNV72systemboard 407758 001_ 13 Expansion port 2 bracket 407863 001 14 USB audio board includes USB audio board cable 409076 001 Bracket Kit 407820 001 Includes 15a ExpressCard bracket 15b Display hinge support bracket 15c Memory shield 16 Bluetooth module includes Bluetooth module cable 397922 001 17 Fan assembly discrete includes thermal paste 407862 001 Fan assembly UMA includes thermal paste 413453 001 Heat sink assembly includes thermal paste 403827 001 Thermal module 407862 001 18 Processors include thermal paste
76. on Integrated 10Base T 100Base TX Ethernet local area network LAN network interface card NIC with RJ 45 jack Integrated high speed 56K modem with RJ 11 jack Integrated wireless support for Mini Card IEEE 802 1 1a b g WLAN device Maintenance and Service Guide Product Description Support for one Type I or Type II PC Card slot with support for both 32 bit CardBus and 16 bit PC Cards Support for ExpressCard slot External 65 watt AC adapter with 3 wire power cord 12 or 6 cell Li Ion battery pack Stereo speakers Volume up volume mute and volume down buttons Support for the following optical drives LY DVD RW and CD RW Double Layer Combo Drive with LightScribe LY DVD RW and CD RW Double Layer Combo Drive LY DVD CD RW Combo Drive E Connectors Audio in microphone Audio out headphone Digital Media Slot select models only Expansion port 2 ExpressCard slot External monitor IEEE 1394 select models only PC Card select models only Power RJ 11 modem RJ 45 network S Video out Universal Serial Bus USB v 2 0 2 or 3 ports varying by computer model CeE ECCOC COC COCO OUO CO Maintenance and Service Guide 1 3 Product Description 1 2 Resetting the Computer If the computer you are servicing has an unknown password follow these steps to clear the password These steps also clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Co
77. onsiderations 4 2 speakers location 1 7 removal 5 65 spare part number 3 9 3 24 5 65 specifications computer 6 1 display assembly 6 3 DVD CD RW Combo Drive 6 6 DVD RW and CD RW Double Layer Combo Drive 6 8 DVD RW and CD RW Double Layer Combo Drive with LightScribe 6 8 hard drive 6 4 T O addresses 6 12 interrupts 6 10 memory map 6 15 optical drive 6 6 system DMA 6 16 static shielding materials 4 8 S Video out jack location 1 10 pin assignments A 6 switch cover removal 5 18 spare part numbers 3 3 3 25 5 18 system board removal 5 48 spare part numbers 3 7 3 24 3 27 5 48 system DMA 6 16 system memory map 6 15 T thermal module spare part number 5 58 Index 6 Maintenance and Service Guide Index thermal paste replacement 5 62 spare part number 3 7 tools required 4 1 top components 1 14 1 16 top cover removal 5 39 spare part number 3 5 3 25 5 39 TouchPad bracket spare part number 3 5 3 25 5 39 TouchPad cable illustrated 3 17 removal 5 45 transporting precautions 4 5 troubleshooting audio 2 23 Computer Setup 2 2 docking device 2 16 flowcharts 2 7 keyboard 2 26 modem 2 28 network 2 28 nonfunctioning device 2 16 2 25 OS loading 2 17 overview 2 1 pointing device 2 27 power 2 10 video 2 14 U Universal Serial Bus USB port location 1 8 1 11 pin assignments A 2 unknown password 1 4 USB digital drive spare part number 3 19 3 20 3
78. rd Spare Part Number Information Q The LED board spare part kit includes the LED board cable LED board 409069 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Memory Mini Card module compartment cover Section 5 6 b Switch cover Section 5 10 c Keyboard frame Section 5 11 2 Turn the keyboard frame upside down with the LED board toward you 5 24 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the five Phillips PM2 0x4 0 screws that secure the LED board to the keyboard frame 4 Remove the LED board Removing the LED Board Reverse the above procedure to install the LED board Maintenance and Service Guide 5 25 Removal and Replacement Procedures 5 13 Keyboard Keyboard Spare Part Number Information Belgium 407857 A41 Portugal 407857 131 Denmark 407857 081 Spain 407857 071 France 407857 051 Saudi Arabia 407587 171 French Canada 407857 121 Sweden Finland 407587 B71 Germany 407857 041 Switzerland 407857 111 Greece 407857 151 Taiwan 407857 AB1 International 407857 B31 Thailand 407857 281 Israel 407857 BB1 Turkey 407857 141 Italy 407857 061 The United Kingdom 407857 031 Korea 407857 AD1 The United States 407857 001 Norway 407857 091 1 Prepare the computer for disassembly Section 5 3 2 Remove the switch cover Section 5 10 3 Remove the keyboard frame Section 5 11 4 Turn the keyboard assembly upsid
79. rd drive Virus on hard drive Clean virus Run SCANDISK and check for Diagnostics on Replace bad sectors disc or diskette hard drive Can bad Replace Run diagnostics sectors hard drive and follow be fixed recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading Diskette Drive Y OS not loading from diskette drive 0S loading Reseat diskette drive Bootable diskette in drive Install bootable diskette and Nonsystem disk message reboot computer Check diskette Go to for system files Boot Flowchart Try different from another 2 47 Nonfuries diskette ina logis phe device tioning Device Replace the following components individually retesting Nonsystem after each disk error Diskette drive enabled in the Setup utility replacement W Diskette drive E System board Enable drive and cold boot computer Reset the computer Is diskette Refer to drive boot Section 1 2 order Resetting the correct Computer for instructions Go to Flowchart 2 17 Nonfunctioning Device Change boot priority using the setup utility Maintenance and Service Guide 2 21 Troubleshooting Flowchart 2 14 No OS Loading Optical Drive Y No OS
80. rd drive to the computer documented in Section 5 4 Phillips PM2 5x6 0 Screw Locations Maintenance and Service Guide C 3 Screw Listing Table C 2 Phillips PM2 5x6 0 Screw Continued Color Qty Length Thread Black 15 6 0 mm 2 5mm 3 JN Where used 3 screws that secure the switch cover to the computer documented in Section 5 10 Head Width 6 0 mm Phillips PM2 5x6 0 Screw Locations C 4 Maintenance and Service Guide Screw Listing Table C 2 Phillips PM2 5x6 0 Screw Continued us Head Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm 3 JN Where used One screw that secures the display hinge support to the base enclosure documented in Section 5 17 Phillips PM2 5x6 0 Screw Location Maintenance and Service Guide C 5 Screw Listing Table C 2 Phillips PM2 5x6 0 Screw Continued us Head Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm 3 JN Where used 3 screws that secure the top cover to the computer documented in Section 5 15 Phillips PM2 5x6 0 Screw Locations C 6 Maintenance and Service Guide Screw Listing Table C 2 Phillips PM2 5x6 0 Screw Continued us Head Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm 3 JN Where used One screw that secures the USB audio board to the base enclosure documented in Section 5 18 Phillips PM2 5x6 0 Screw Location Mainte
81. rd you 6 Release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board Q The TouchPad cable is included in the Cable Kit spare part number 407774 001 Disconnecting the TouchPad Cable Maintenance and Service Guide 5 41 Removal and Replacement Procedures 7 Remove the seven Phillips PM2 5x11 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 3 5 42 Maintenance and Service Guide Removal and Replacement Procedures 8 Remove the three silver PM2 5x5 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 4 Maintenance and Service Guide 5 43 Removal and Replacement Procedures 9 Lift up the rear edge of the top cover until it disengages from the base enclosure 10 Lift the top cover straight up and remove it Removing the Top Cover 5 44 Maintenance and Service Guide Removal and Replacement Procedures 11 If it is necessary to replace the TouchPad cable release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the TouchPad board 12 Remove the TouchPad cable Q The TouchPad cable is included in the Cable Kit spare part number 407774 001 Removing the TouchPad Cable Reverse the above procedure to install the top cover Maintenance and Service Guide 5 45 Remov
82. re Parts Computer Major Components Spare Part Item Description Number 1 Display assemblies include display cable wireless antenna boards and antenna cables 15 4 inch WXGA with BrightView 407841 001 15 4 inch WXGA antiglare 407839 001 Refer to Section 3 3 Display Assembly Subcomponents for display assembly internal component spare part number information 2 Switch cover 407825 001 3 Keyboard frame 407786 001 4 Keyboards Belgium 407857 A41 Portugal 407857 131 Denmark 407857 081 Spain 407857 071 France 407857 051 Saudi Arabia 407587 171 French Canada 407857 121 Sweden Finland 407587 B71 Germany 407857 041 Switzerland 407857 111 Greece 407857 151 Taiwan 407857 AB1 International 407857 B31 Thailand 407857 281 Israel 407857 BB1 Turkey 407857 141 Italy 407857 061 The United 407857 031 Korea 407857 AD1 Kingdom Norway 407857 091 The United 407857 001 States 5 LED board includes LED board cable 409069 001 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Computer Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 6 Top cover includes TouchPad 407822 001 TouchPad bracket not illustrated 407811 001 Cable Kit 407774 001 Includes 7a TouchPad cable 7b USB audio board cable 7c Bluetooth module cable 7d Power connector and cable 7e M
83. rive Maintenance and Service Guide 5 7 Removal and Replacement Procedures 7 Remove the four Phillips PM3 0x3 0 hard drive frame screws that secure the hard drive frame to the hard drive 8 Lift the hard drive straight up and remove the hard drive frame Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive 5 8 Maintenance and Service Guide Removal and Replacement Procedures 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 407778 001 Q There are two additional computer feet that are installed on the 12 cell battery pack These additional feet are not shown in the following image Replacing the Computer Feet Maintenance and Service Guide 5 9 Removal and Replacement Procedures 5 6 Memory Module Memory Module Spare Part Number Information 1 DIMM PC2 5300 1 DIMM PC2 4200 1024 MB 409060 001 1024 MB 407767 001 512 MB 409059 001 512 MB 407766 001 256 MB 409058 001 256 MB 407765 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Loosen the two black Phillips PM2 5x5 0 screws that secure the memory Mini Card module compartment cover to the computer 3 Lift the right side of the cover and swing it up and to the left and remove it Q The memory Mini Card module compartment cover is included in the Plastics Kit spare part nu
84. rks board Reseat internal pointing device connector if applicable Pointing device Replace internal operating pointing device properly or cable Pointing device operating properly Replace system board Maintenance and Service Guide 2 27 Troubleshooting Flowchart 2 20 No Network Modem Connection No network or modem connection Network or modem jack active Replace jack or have jack activated Connect to nondigital line Digital line Network or modem connection working Reload drivers and reconfigure NIC modem configured in OS Disconnect all power from the computer and open Replace NIC modem if applicable Network or modem connection working Reseat NIC modem if applicable Replace system board 2 28 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spa
85. rs on the top edge of the display bezel are thicker than the four rubber screw covers on the bottom edge of the display bezel iO Removing the Display Bezel Screws 5 32 Maintenance and Service Guide Removal and Replacement Procedures Q The display bezel and display enclosure are available in the Display Plastics Kit spare part number 407792 001 12 Flex the inside edges of the left and right sides and the top and bottom sides of the display bezel until the bezel disengages from the display enclosure 13 Remove the display bezel Removing the Display Bezel Maintenance and Service Guide 5 33 Removal and Replacement Procedures 14 Disconnect the following cables Display panel cable Wireless light cable Display inverter board cable Disconnecting the Display Panel Cables 5 34 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Panel Kit includes display panel cable E 15 4 inch WXGA with BrightView 407799 001 E 15 4 inch WXGA antiglare 407798 001 Display inverter board 407800 001 15 Remove the two Phillips PM2 5x7 0 screws that secure the display panel to the display enclosure 16 Remove the display panel and inverter board Removing the Display Panel and Inverter Board Maintenance and Service Guide 5 35 Removal and Replacement Procedures
86. rtification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used B 4 Maintenance and Service Guide C Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer All screws listed in this appendix are available in the Computer Screw Kit spare part number 407782 001 and the Display Screw Kit spare part number 407794 001 Maintenance and Service Guide Cl Screw Listing Table C 1 Black Phillips PM2 5x5 0 Screw ww Head HILL Color Qty Length Thread Width Black 4 5 0 mm 2 5mm 6 0 mm 3 JN Where used Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 Two screws that secure the memory Mini Card module compartment cover to the computer screws are captured on the cover by C clips documented in Section 5 6 Black Phillips PM2 5x5 0 Screw Locations C 2 Maintenance and Service Guide Screw Listing Table C 2 Phillips PM2 5x6 0 Screw uw Head Color Qty Length Thread Width Black 15 6 0 mm 2 5mm 6 0 mm 3 JN Where used 2 screws that secure the ha
87. screw that secures the keyboard frame to the computer documented in Section 5 11 Phillips PM2 0x6 0 Screw Location C 24 Maintenance and Service Guide Screw Listing Table C 8 Phillips PM2 0x3 0 Screw li Head HII Color Qty Length Thread Width SHI m Silver 4 3 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the keyboard to the keyboard frame documented in Section 5 13 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide C25 Screw Listing Table C 9 Phillips PM2 5x7 0 Screw MMA Color Qty Length Thread Silver 14 7 0 mm 2 5 mm Where used Head Width 5 0 mm 4 screws that secure the display assembly to the computer documented in Section 5 14 Phillips PM2 5x7 0 Screw Locations C 26 Maintenance and Service Guide Screw Listing Table C 9 Phillips PM2 5x7 0 Screw Continued Head MMU Color Qty Length Thread Width Silver 14 7 0 mm 2 5mm 5 0 mm Where used 8 screws that secure the display bezel to the display enclosure documented in Section 5 14 Phillips PM2 5x7 0 Screw Locations Maintenance and Service Guide C 27 Screw Listing Table C 9 Phillips PM2 5x7 0 Screw Continued MMIII HILL Color Qty Length Thread Silver 14 7 0mm 2 5mm Where used Head Width 5 0 mm 2 screws that secure the display panel to the display enclosure documented in Section 5 14 l l Phillips PM2 5x7 0 Screw L
88. sed 64 KB FFFFOOOO FFFFFFFF System BIOS Maintenance and Service Guide 6 15 Specifications Table 6 9 System DMA Hardware DMA System Function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 6 16 Maintenance and Service Guide A Connector Pin Assignments Table A 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel Maintenance and Service Guide A 1 Connector Pin Assignments Table A 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground A 2 Maintenance and Service Guide Connector Pin Assignments Table A 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A 3 Connector Pin Assignments Table A 5 RJ 45 Network 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit
89. sistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Event Walking across carpet Relative Humidity 10 40 55 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 5 1 5 Removal and Replacement Procedures T
90. sporting Precautions 4 5 4 6 Workstation Precautions 0 4 6 4 7 Grounding Equipment and Methods 4 7 Maintenance and Service Guide Contents 5 Removal and Replacement Procedures 5 1 Serial Number 0 0 0 0 eee ee eee 5 1 5 2 Disassembly Sequence Chart 5 2 5 3 Preparing the Computer for Disassembly 5 4 5 4 Hard Drives icc ge bea ee oe Py ee Se ee 5 6 5 5 Computer Feet 0 0 0 eee eee ee 5 9 5 6 Memory Module 02000005 5 10 5 7 Mini Card Module 000 5 12 58 REC Battery scree eee 5 15 5 9 Optical Drive vost oe gk Sate Peg Bae Wage 5 16 5 10 Switch Cover 0 0 0 0 eee eee eee eee 5 18 5 11 Keyboard Frame 00000005 5 20 5 12 CED Boatd suevncabletnaicin ie wee ie RS 5 24 513 Key boat osc er nn he Sete nd E E 5 26 5 14 Display Assembly 000 5 5 28 SIS Top COVED nee See HS Bie RS TEE Si 5 39 5 16 Bluetooth Module 00 0 5 46 5 17 System Board 0 0 0 0 eee eee 5 48 5 18 USB Audio Board 00000005 5 56 5 19 Fan Heat Sink Assembly 5 58 5 20 PLOCESSOF iuei 40h ia qe Ps wast ae DE a ee 5 63 3 21 Speakers ni r wali wih iis wee ee 5 65 5 22 PC Card Assembly 000 5 5 67 5 23 ExpressCard Assembly 0 5 70 Maintenance and Service Guide v Contents 6 Specifi
91. ssible capacity is less Tactual drive specifications may differ slightly 6 4 Maintenance and Service Guide Specifications Table 6 3 Hard Drives Continued 80 GB 60 GB 40 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70mm 70 mm 70mm Weight 99g 99g 99g Interface type ATA 5 ATA 5 ATA 5 Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 3ms 3 ms 3ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blockst 156 301 488 117 210 240 78 140 160 Disc rotational speed 4200 rpm 4200 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less TActual drive specifications may differ slightly Maintenance and Service Guide 6 5 Specifications Applicable disc Table 6 4 DVD CD RW Combo Drive Read Write DVD R DVD RW DVD ROM DVD 5 CD R and CD RW DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession and CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in
92. the Bracket Kit spare part number 407820 001 Removing the Display Hinge Support and Power Connector 5 50 Maintenance and Service Guide Removal and Replacement Procedures 9 Disconnect the USB audio board cable and modem cable from the system board Disconnecting the Modem and USB Audio Board Cables Maintenance and Service Guide 5 51 Removal and Replacement Procedures 10 Remove the two Phillips PM2 5x11 0 screws and the three Phillips PM2 5x6 0 screws that secure the system board to the base enclosure 11 Remove the ExpressCard bracket Q The ExpressCard bracket is included in the Bracket Kit spare part number 407820 001 Removing the System Board Screws 5 52 Maintenance and Service Guide Removal and Replacement Procedures 12 Use the optical drive connector to lift the right side of the system board until it is clear of the base enclosure 13 Slide the system board to the right at an angle and remove it Removing the System Board Maintenance and Service Guide 5 53 Removal and Replacement Procedures 14 If it is necessary to replace the power connector cable turn the system board upside down with the expansion port 2 toward you 15 Disconnect the power connector cable from the system board 16 Remove the power connector cable Q The power connector cable is available in the Cable Kit spare part number 407774 001 Removing
93. the Power Connector Cable 5 54 Maintenance and Service Guide Removal and Replacement Procedures 17 If it is necessary to replace the modem connector and cable remove the modem connector and cable from the clips and routing channel in the base enclosure The modem connector and cable is available in the Cable Kit spare part number 407774 001 Removing the Modem Connector Cable Maintenance and Service Guide 5 55 Removal and Replacement Procedures 5 18 USB Audio Board USB Audio Board Spare Part Number Information Q The USB audio board includes the USB audio board cable USB audio board 409076 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Ss 2 a o Keyboard assembly Section 5 11 Display assembly Section 5 14 rh Top cover Section 5 15 g System board Section 5 17 5 56 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the Phillips PM2 5x6 0 screw that secures the USB audio board to the base enclosure 3 Remove the USB audio board from the base enclosure 4 Disconnect the USB audio board cable from the USB audio board Q The USB audio board cable is available in the Cable Kit spare part number 407774 001 Removing the USB Audio Board Reverse the above procedure to install th
94. the side of the LCD panel to the LCD panel frame 10 Remove the LCD panel frame from the display panel Removing the LCD Panel Frame D 8 Maintenance and Service Guide Display Component Recycling 11 Remove the screws that secure the backlight cover to the LCD panel 12 Lift the top edge of the backlight cover and swing it forward 13 Remove the backlight cover 0 T l l l l l l l o aa Removing the Backlight Cover Maintenance and Service Guide D 9 Display Component Recycling 14 Turn the LCD panel right side up 15 Remove the backlight cables from the clip in the LCD panel Releasing the Backlight Cables D 10 Maintenance and Service Guide Display Component Recycling 16 Turn the LCD panel upside down 17 Remove the backlight frame from the LCD panel Removing the Backlight Frame Maintenance and Service Guide D 11 Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight D 12 Maintenance and Service Guide Display Component Recycling 19 Disconnect the display cable from the LCD panel 20 Remove the screws that secure the LCD panel to the LCD rear panel 21 Release the LCD pa
95. tiglare display assembly includes display cable wireless antenna boards and antenna cables 407841 001 15 4 inch WXGA with BrightView display assembly includes display cable wireless antenna boards and antenna cables 407847 001 5400 rpm 80 GB hard drive includes frame and connector 407854 001 DVD CD RW Combo Drive 407855 001 DVD CD RW Double Layer Combo Drive with LightScribe 407857 001 Keyboard for use in the United States Maintenance and Service Guide 3 25 Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 407857 031 Keyboard for use in The United Kingdom 407857 041 Keyboard for use in Germany 407857 051 Keyboard for use in France 407857 061 Keyboard for use in Italy 407857 071 Keyboard for use in Spain 407857 081 Keyboard for use in Denmark 407857 091 Keyboard for use in Norway 407857 111 Keyboard for use in Switzerland 407857 121 Keyboard for use in French Canada 407857 131 Keyboard for use in Portugal 407857 141 Keyboard for use in Turkey 407857 151 Keyboard for use in Greece 407857 171 Keyboard for use in Saudi Arabia 407857 281 Keyboard for use in Thailand 407857 A41 Keyboard for use in Belgium 407857 AB1 Keyboard for use in Taiwan 407857 AD1 Keyboard for use in Korea 407857 B31 Keyboard for use internationally 407857 B71 Keyboard for use in Sweden and Finland 407857 BB1 Ke
96. tion 5 11 Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 a 99 gt oO j i o Fan heat sink assembly Section 5 19 Maintenance and Service Guide 5 65 Removal and Replacement Procedures 2 Turn the system board top side up with the expansion port 2 toward you 3 Disconnect the speaker cable from the system board 4 Remove the Phillips PM2 5x6 0 screw that secures the speaker to the system board 5 Slide the speaker forward and remove it from the system board Removing the Speaker Reverse the above procedure to install the speaker 5 66 Maintenance and Service Guide Removal and Replacement Procedures 5 22 PC Card Assembly PC Card Assembly Spare Part Number Information PC Card assembly 407829 001 1 Prepare the computer for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini Card module compartment cover Section 5 6 c Optical drive Section 5 9 d Switch cover Section 5 10 Keyboard assembly Section 5 11 Display assembly Section 5 14 Top cover Section 5 15 System board Section 5 17 a 9a gt oO Maintenance and Service Guide 5 67 Removal and Replacement Procedures 2 Turn the system board upside down with the expansion port 2 toward you 3 Remove the two Phillips PM2 0x4 0 screws that secure the PC Card assembly to the system board
97. tries are categorized as MOW 2 Aruba Egypt Philippines The Austria El Salvador Poland Netherlands Azerbaijan Estonia Portugal Norway Bahrain Finland Romania Oman Belgium France Russia Slovenia Bermuda Georgia Serbia and South Africa Bulgaria Germany Montenegro Spain Cayman Greece Singapore Sri Lanka Islands Hungary Slovakia Sweden Columbia Iceland Liechtenstein Switzerland Croatia Ireland Lithuania Turkey Cyprus Italy Luxembourg The United Czech Latvia Malta Kingdom Republic Lebanon Monaco Uzbekistan Denmark Maintenance and Service Guide 3 11 Illustrated Parts Catalog Computer Major Components 3 12 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 22 Mini Card modules Continued 802 11a b g Mini Card WLAN module for use in the 407576 003 countries listed below These countries are categorized as the rest of the world ROW China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11b g WLAN module for use in the following 409250 004 countries Jordan Kuwait United Arab Ukraine Israel Thailand Emirates 23 RTC battery includes 2 sided tape 407816 001 24 Memory modules 1 DIMM PC2 5300 PC2 4200 1024 MB 409060 001 1024 MB 407767 001 512 MB 409059 001 512 MB 407766 001 256 MB 409058 001 256 MB 407765 001 SD Memory Cards not illustrated 512 MB 407316 001 256 MB 403
98. wo screws that secure the PC Card assembly to the system board documented in Section 5 22 Two screws that secure the ExpressCard assembly to the system board documented in Section 5 23 Phillips PM2 0x4 0 Screw Locations C 20 Maintenance and Service Guide Screw Listing Table C 6 Silver Phillips PM2 5x5 0 Screw jim Head MI Color Qty Length Thread Width J m Silver 6 5 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the switch cover to the computer documented in Section 5 10 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide C 21 Screw Listing Table C 6 Silver Phillips PM2 5x5 0 Screw Continued Head MMU TELL Color Qty Length Thread Width Silver 6 5 0 mm 2 5mm 5 0 mm Where used One screw that secures the top cover to the computer documented in Section 5 15 Silver Phillips PM2 5x5 0 Screw Location C 22 Maintenance and Service Guide Screw Listing Table C 6 Silver Phillips PM2 5x5 0 Screw Continued Head MMU TELL Color Qty Length Thread Width Silver 6 5 0 mm 2 5mm 5 0 mm Where used 3 screws that secure the top cover to the computer documented in Section 5 15 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide C 23 Screw Listing Table C 7 Phillips PM2 0x6 0 Screw pn Head HHI Color Qty Length Thread Width SHI m Silver 1 6 0 mm 2 0 mm 5 0 mm Where used One
99. y if applicable Go to Flowchart 2 4 No Power Part 3 Power on Maintenance and Service Guide 2 11 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Reseat AC adapter in computer and at power source Power on Power outlet active Replace power cord Power on External Internal or Replace external external AC adapter AC adapter Try different outlet Internal Go to Flowchart Power on 2 5 No Power i Part 4 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open computer Reseat loose Loose or components and damaged boards and parts replace damaged items Close computer and retest Replace the following items if applicable Check Power on computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 6 No Video Part 1 No video Docking device Stand alone Sens oo NOTE To change from internal to or docking Pela dea external display
100. yboard for use in Israel 407862 001 Thermal module 3 26 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 407863 001 Expansion port 2 bracket 407868 001 945GM system board 407939 001 Composite S Video and audio cable 407940 001 RF input adapter cable 407941 001 Analog TV tuner 408479 001 TV tuner remote control 408485 001 RF cable 408843 001 USB infrared receiver 409058 001 1 DIMM PC2 5300 256 MB memory module 409059 001 1 DIMM PC2 5300 512 MB memory module 409060 001 1 DIMM PC2 5300 1024 MB memory module 409067 001 Screw Kit 409069 001 LED board includes LED board cable 409076 001 USB audio board includes USB audio board cable 409081 001 Display Label Kit 409250 004 802 11b g Mini Card WLAN module for use in the following countries Jordan Kuwait United Arab Ukraine Israel Thailand Emirates Maintenance and Service Guide 3 27 Illustrated Parts Catalog Table 3 7 Sequential Part Number Listing Continued Spare Part Number Description 412175 001 DVB T TV tuner 412176 001 DVB T TV tuner antenna 413451 001 Base enclosure 413453 001 Fan assembly UMA includes thermal paste 417698 001 DVD RW and CD RW Double Layer Combo Drive with LightScribe and HLDS 418409 001 Fan assembly discrete includes thermal paste 3 28 Maintenance

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