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HP C1E67UT User's Manual

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1. As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to e mail that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals You can use the following precautions to protect your WLAN e Use a firewall Checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Wireless encryption Your computer supports three encryption protocols o Wi Fi Protected Access WPA Wi Fi Protected Access II WPA2 o Wired Equivalent Privacy WEP Ey NOTE HP recommends that you select WPA2 which is the most advanced of the three encryption protocols The use of WEP encryption is not recommended because it can be overcome with little effort e Wi Fi Protected Access WPA and Wi Fi Protect
2. e Find installed software Access a list of the software preinstalled on the computer Select Computer gt More Applications Ey NOTE For details about using the software included with the computer select Computer gt Help You can also see the software manufacturer s instructions which may be provided with the software or on the manufacturer s Web site e Update programs and drivers Update your programs and drivers with the latest versions on a regular basis When your computer is registered it will automatically be updated with the latest versions When you register you can choose to receive automatic notifications when updates become available The automatic notifications for operating system updates are available for 90 days For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html 2 Finding information The computer comes with several resources to help you perform various tasks Resources Setup Instructions poster For information about e Setting up the computer e Identifying computer components Linux Help To access the Linux Help select Computer gt Help e Computer software e Computer settings e Connecting to the Internet e Computer utilities Regulatory Safety and Environmental Notices To access the notices double click the HP Documents icon located on the desktop e Regulatory and safety
3. 1 Open your web browser For U S support go to htto www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Click the option for software and driver downloads type your computer model number in the product box and then press enter Follow the on screen instructions to identify your computer and access the BIOS update you want to download 4 Click your specific product from the models listed 82 Chapter 12 Computer Setup BIOS and Advanced System Diagnostics 5 Click the appropriate operating system 6 Goto the BIOS section and download the BIOS software package 7 Follow the installation instructions as provided with the downloaded BIOS software package Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect
4. ccc ce cece cece cence eee rrtt tbtt eee eee e eect eee EAEEREN SEENE EEEE EEEEAEANES SENERE EEE EEEEEEEE EEES E EERENS EEEE EEEE 92 Labels eisin a E EE a E E a dasa a a a A aa ea 93 Appendix B Cleaning your computer ccccccecceseeeeeeeeeee eee eeee eee eneeeneesesneaneeseseeeeeseseeseeeneaneaeeeseeseeaseesseeenenees 94 GleaminG PrODUCIS ice cletezdee tiie eee apertdeeee eeeeredes oid Beh epeesdade edad heehee vied Oeics 94 Cleaning PrOCCCUIOS ociconicirani oiai EA T ERE E 94 Cleaning the display sci ivisccesncstvadeseepicseedseendceadcessdaccesanetva AA AANEEN 94 Cleaning the sides and COVEN nrnecriren eniinn eenaa deb eneeded sine eedevda ea ERENNERT 95 Cleaning the TouchPad and keyboard c ccccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaeeeeeeeaaeees 95 Appendit GC Specifications issiskiria aai aiaa aiaa iaaa aai 96 Input POWT camoionnednadie anad a a aE a a aaa ar eaaa aaa aaia 96 Operating GnvironMent susien AEA AANA 97 Appendix D Electrostatic discharge sssini aa Ea EEO a Ea EAs 98 1 Welcome After you set up and register the computer take the following steps e Connect to the Internet Set up your wired or wireless network so that you can connect to the Internet For more information see Networking on page 19 e Get to know your computer Learn about your computer features See Getting to know your computer on page 4 and Keyboard and pointing devices on page 26 for additional information
5. Ey NOTE Pressing fn f4 allows you to switch between settings You can toggle between a laptop panel an external display in combination with the laptop panel or one of the external monitors You also can attach external monitors to both the DisplayPort and the VGA ports but only one external display can be active at a time IOI If your external monitor is not detected after pressing fn f4 follow these steps 34 Chapter5 Multimedia Ey NOTE If you have an AMD graphics card follow the instructions in the next section PF 5 6 Click the Gnome Display Applet icon in the notification area at the far right of the taskbar Select Configure Display Settings Click Detect Monitors Click the On radio button to the right of the display layout If the default monitor is not detected set the resolution and the refresh rate using your external monitor specifications Change the rotation if desired If the display requires mirroring click the Mirror Screens check box Ey NOTE Click Default to change the external monitor to landscape mode Click Apply Click Close If your external monitor is not detected after pressing fn f4 and you have an AMD graphics card follow these steps 1 2 e Pp Select Computer gt More Applications gt System gt ATI Catalyst Control Center as Superuser Enter your root password Select Display Manager from the right pane Click the Detect connected displays but
6. Use a pointing device or the arrow keys to select the Legacy Boot Order list and then press enter To move the device up in the boot order use a pointing device to click the up arrow or press the key To move the device down in the boot order use a pointing device to click the down arrow or press the key To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts 86 Chapter13 MultiBoot Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence follow these steps 1 2 3 Open the Select Boot Device menu by turning on or restarting the computer and then pressing esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f9 Use a pointing device or the arrow keys to select a boot device and then press enter Your changes go into effect immediately Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is dis
7. Click Apply and then click OK Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion y NOTE Scrolling speed is controlled by finger speed 30 Chapter 4 Keyboard and pointing devices Pinching Zooming Pinching allows you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad and then moving them apart e Zoom out by placing two fingers apart on the TouchPad and then moving them together Setting pointing device preferences To customize settings for button configuration click speed pointer options and so on 1 Select Computer gt Control Center 2 In the left pane click Hardware and then click Mouse in the right pane Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse Using the TouchPad 31 5 Multimedia Your computer includes the following e Integrated speakers e Integrated microphones e Integrated webcam e Preinstalled multimedia software e Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features e Play music e Record sound e Download music from the Internet e Creat
8. To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall 1 To view or modify the firewall settings select Computer gt YaST Ey NOTE When accessing YaST you are prompted for the root password 2 Inthe left pane click Security and Users and then click Firewall in the right pane Ey NOTE When modifying firewall settings you are prompted for the root password Installing an optional security cable YNOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Ey NOTE The security cable slot on your computer may look different from the illustration in this section See Getting to know your computer on page 4 for the location of the security cable slot on your computer 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 74 Chapter 10 Security 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key 4 Remove the key and keep it in a safe place Using the fingerprint reader select models only An integrated fingerprint reader is available on select computer models In order to use the fingerprint reader you must set up a user account with a password on the computer This account allows you to l
9. allow the screen to clear or properly disconnect the external hard drive Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Handle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in Suspend or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devic
10. 83 13 MultiBoot About the boot device order As the computer starts the system attempts to boot from enabled boot devices The MultiBoot utility which is enabled at the factory controls the order in which the system selects a boot device Boot devices can include optical drives diskette drives a network interface card NIC hard drives and USB devices Boot devices contain bootable media or files that the computer needs to start and operate properly NOTE Some boot devices must be enabled in Computer Setup before they can be included in the boot order The factory setting is for the computer to select the boot device by searching enabled boot devices and drive bay locations in the following order NOTE Some of the boot devices and drive bay locations listed may not be supported on your computer e Notebook upgrade bay e Optical drive e Notebook hard drive e USB diskette drive e USB CD ROM e USB hard drive e Notebook Ethernet e Secure Digital SD Memory Card e Docking station upgrade bay e External SATA drive You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup You can also press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then press f9 Pressing f9 displays a menu that shows the current boot devices and allows you to select a boot device Or you can use MultiBoot
11. MultiBay device Using optional external devices 65 Using the docking connector The docking connector connects the computer to an optional docking device An optional docking device provides additional ports and connectors that can be used with the computer Ey NOTE The following image may look different from your computer or docking device 66 Chapter 8 External cards and devices 9 Memory modules The computer has one memory module compartment The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module Z CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object YNOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are identical To replace a memory module Z CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Suspend state or in Hibernation If you are not sure whether the computer is off
12. While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use a pointing device or the arrow keys to select Security gt Setup BIOS Administrator password and then press enter e Toseta BIOS administrator password type your password in the Enter New Password and Confirm New Password fields and then press enter e To change a BIOS administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter e Todelete a BIOS administrator password type your current password in the Enter Password field and then press enter 4 times 3 To save your changes and exit Computer Setup use the arrow keys to select Exit gt Exit Saving Changes Your changes take effect when the computer restarts Entering a BIOS administrator password At the Enter password prompt type your administrator password and then press enter After 3 unsuccessful attempts to enter the administrator password you must restart the computer and try again Using a Computer Setup DriveLock password CAUTION To prevent the DriveLock protected hard drive from becoming permanently unusable record the DriveLock user password and the DriveLock master password in a safe place away from your computer If you forget both DriveLock passwor
13. an angle 1 and then lay the hard drive flat in the hard drive bay 2 2 Pull the plastic tab 3 toward the center of the computer to engage the hard drive with the connector 3 Tighten the hard drive screws 4 4 Rotate the smart card reader 1 until it lies flat on top of the hard drive 5 Press the smart card reader down and toward the side of the computer 2 to engage it into place 6 Replace the service door see Replacing the service door on page 48 7 Insert the battery see Inserting or removing the battery on page 40 Replacing or upgrading the harddrive 51 8 Connect AC power and external devices to the computer 9 Turn on the computer To install the hard drive in the ProBook 1 Insert the hard drive into the hard drive bay at an angle 1 and then lay the hard drive flat in the hard drive bay 2 2 Pull the plastic tab 3 toward the center of the computer to engage the hard drive with the connector 3 Tighten the hard drive screws 4 Replace the service door see Replacing the service door on page 48 Insert the battery see Inserting or removing the battery on page 40 Connect AC power and external devices to the computer ee g a Turn on the computer 52 Chapter7 Drives Replacing an optical drive Z CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the optical drive from the upgrade bay Do not remo
14. an optional external numeric keypad 0 0 0 0 ee eeeeeeeeeeeeeeettteeeeeeeeeeenaaes 28 USING The TOUCKP A ieissar ai pacacdeaneaddanddsananddaudtenaandedaaiveneduaes 29 Turning the TouchPad off and On cccceeseeceeeceeceeeeeeeeeeeeeeeeeeeeeteetctaesaeaeaeaaeaaeeaeeeeeees 29 Navigating eissien aa a aie aaa daadaa ea aTa a Ae Taada 29 Selecting osodiad aaa aa E a aaa adena 29 Using TouchPad gestures cccecceeceeeeeeeeeeeceeecencaeaaeeeeeeeeeeeeeeeeeeeeeeeeeeeetetedteeeieeeneeseee 29 SGrolliNg ednina aa a a a e dee hateodserdeateh lee eneets 30 PINCHING ZOOMING airiran a a 31 Setting pointing device preferences cece eeeeeeneeeeeeeeneeeeeeeaaeeeeseeeieeeeeeenaeeeeeeeesas 31 Using the POINTING SUCK reinen ra ss aa aaa deat 31 5 Mukimedi ss dassccceaes sinciseaads nananana sanvunsstas ssaavusieds sks iiaae aaah aaia aikaa aaaeaii 32 Usmg the audio feattresS oarece na EEEREN A EEE REAA SEEE AS EERE 32 Adjusting the VOIUMG sccecsrconicconranicoiri tr An R ET 33 Checking your audio functions eect e ee ette eee e ee enne eee eee eae eee eeeeaaeeeeeeesaeeeeeeeenaeeeeeenenaees 33 Using the webcam select models only 000 0 cece ce eeeeee eee eeeeeee eee eeeeeeeeeeteceeeeeeeceeeeaeeeeeseeeeeeeeseeenaeeees 33 USING VIGEO dEVICES curci cenie i ena e eaaeedl ceded eed anne aidan deadbeat 34 MGA aaa E E este ca cnet E wart A T E laegstecaa tens TAE TT 34 Display POM iicic fi spiesieces scan eagiaes Sacav
15. anion E OTE E A EE EOE A E 6 Buttons and fingerprint reader select models only sssssesisssssesrrrrssseseerrrsssrrerrrrsssreerrnnn 7 OVS ass pectic iieh r iandeneeia duns bees adie doth daa condvnstiaadetiusdbccmentesad T 9 PRONG oeie A dd civdeieencnedlaus aan dnvevekesandaweueb va EEEN aA 10 Lat Sennett tree cer ree e Cmere reer rent eee a Letra EE cee ern Cerro E a aa ee eat eee 11 Eeft oineta a e a a a a T a a a A a a a a EG 13 ROOM soiin ane E AEO N E EEEE OOA E EAA 14 PIS e A AE EA E A N A E E E E E E I E E tah T s aaa es 15 BOHOM enana N T E N E E 17 E L E A P A A A 19 Using an Internet service provider ISP ccccecceseseceseeeeeeeeeeeceaeeeeeeeeeecaaeeeseeeeeceaeeeseaeeeseneessneeeeas 20 Identifying wireless and network status ICONS ce cceeee seen cece ee enee eee ee etaaeeeeeeeeaaeeeeeeeaaeeeeeeetnaeeeeeeaas 20 Creating a wireless CONNGCUON sacic sciceeiecstsaeccedsap ended devi ganddeeasvenccateanbanecerdaanaacadieasvaantaresapeeadatins mentees 20 Turning wireless devices on and off cc eeceeee eee eeee terete eeneeee ee eaaeeeeeeeeaeeeeeeeniaaeeeeeneaaes 20 Using the wireless DUTON ict caceedetecsaed ved iii E 20 Using the operating system controls aesssseessssrrrennsssnnnesseennnnnaarnsnnnaaatednnnaaannann 20 Veng a WEAN ccr E duoduateesaatenvenseaueeeeseasteceds 21 Connecting to an existing WLAN sseeesssesiseeerrreesrsrrnesstirnnaernnnnnnaatunaaeaannannnaataannaaaennaannaaaa 2
16. back up your information to an optional external drive a network drive or discs Back up your system at the following times e At regularly scheduled times e Before the computer is repaired or restored e Before you add or modify hardware or software To back up your home directory files using Backup Manager Settings 1 Select Computer gt More Applications gt Tools gt Backup Manager Settings and then click the Backup my home directory button 2 Click Storage Destination Location and then select a location to back up your information 3 Click Schedule and then select a time schedule to perform backups at a regularly scheduled time To immediately back up your information click the Backup Now check box NOTE Before you back up your information be sure you have designated a location to save the backup files 4 Click the Save and Backup button to start the backup and to save the backup settings To restore backup files 1 Select Computer gt More Applications gt Tools gt Backup Manager Restore 2 Click Backup Source and then select the location of the backup files 3 Click Restore Destination and then select the destination to restore the files 4 To restore all files from the selected location click the Restore all files button To restore selective files only click the Restore selected files button and then click the Select Files button and select the files to be restored 5 Under Restore Po
17. fn f10 Increases the screen brightness level i Using keypads The computer includes an embedded numeric keypad The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Using the embedded numeric keypad Ey NOTE Your computer may look slightly different from the illustration in this section Using the keyboard 27 Component 1 fn key Description Turns the embedded numeric keypad on and off when pressed in combination with the num Ik key NOTE The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer 2 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 3 num Ik key Turning the embedded numeric keypad on and off Turns the embedded numeric keypad on and off when pressed in combination with the fn key NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Press fn num Ik to turn on the embedded numeric keypad Press fn num Ik again to turn off the keypad NOTE The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer Switching key functions on the embedded nu
18. gt Nautilus 2 Inthe Places list in the left pane of File Browser click the Eject icon next to the name of the device 3 Remove the device 64 Chapter 8 External cards and devices Using optional external devices NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions To connect an external device to the computer Z CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 If you are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using optional external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the computer Ey NOTE HP external USB optical drives should be connected to the powered USB port on the computer USB drives include the following types e 1 44 megabyte diskette drive e External hard drive a hard drive with an adapter attached e External optical drive CD and DVD e
19. information e Battery disposal information Safety amp Comfort Guide To access this guide double click the HP Documents icon located on the desktop or Go to http www hp com ergo e Proper workstation setup posture health and work habits e Electrical and mechanical safety information Worldwide Telephone Numbers booklet This booklet is provided with your computer HP support telephone numbers HP Web site For U S support go to http www hp com go contactHP For worldwide support go to http Awelcome hp com country us en wwcontact_us html Chapter 1 Welcome e Support information e Ordering parts and finding additional help e Software driver and BIOS updates e Accessories available for the device Resources For information about Limited Warranty Warranty information To access the warranty Double click the HP Documents icon located on the desktop or Go to http Awww hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For some countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard M
20. issues and solutions The computer is unable to start up If the computer does not turn on when you press the power button the following suggestions may help you determine why the computer does not start up e Ifthe computer is plugged into an AC outlet plug another electrical device into the outlet to be sure that the outlet is providing adequate power Ey NOTE Use only the AC adapter provided with the computer or one approved by HP for this computer e Ifthe computer is plugged into an external power source other than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure The computer screen is blank If the screen is blank but you have not turned off the computer one or more of these settings may be the cause e The computer may be in the Suspend state or in Hibernation To exit Suspend or Hibernation briefly press the power button Suspend and Hibernation are energy saving features that turn off the display Suspend and Hibernation can be initiated by the system while the computer is on but is not in use or when the computer has reached a low battery level To change these and other power settings right click the Battery icon in the notification area at the far right of the taskbar and then click Preferences e The computer may not be set to display the image on the computer screen To transfer the image to the computer screen press fn
21. it is available in English E mail support Find support telephone numbers Locate an HP service center 92 Appendix A Troubleshooting and support Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer e Service label Provides important information including the following T oi Seriol XXXXXXKX AMUN 0 0 M 0 TU Product XXKXXXXX M DEn OA EA O A OA A E A AE A E i Warranty lylyOy D Component 1 Product name 2 Serial number 3 Part number product number 4 Warranty period 5 Model description select models only Have this information available when you contact support Depending on your computer model a service label is either affixed to the bottom of the computer or is located inside the battery bay or beneath the service door e Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay e Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally W
22. num lock 28 using 28 keys fn 9 function 9 operating system applications 9 operating system logo 9 volume 33 L labels Bluetooth 93 regulatory 93 service 93 wireless certification 93 WLAN 93 latch battery release 17 service door release 17 legacy support USB 80 lights battery 10 caps lock 6 hard drive 10 num lock 6 power 6 10 TouchPad 6 webcam 15 16 wireless 6 lights keyboard 15 local area network LAN cable required 25 connecting cable 25 logical drive designations 86 low battery level 42 M managing a BIOS administrator password 72 managing a drivelock password 72 media card defined 58 inserting 58 removing 58 stopping 59 Media Card Reader identifying 13 memory module identifying 18 inserting 68 removing 67 microphone audio in jack identifying 11 12 mouse external setting preferences 31 MultiBoot Express 84 87 N network cable 25 connecting 25 noise suppression circuitry 25 network connection icons 20 network jack identifying 14 Network Service Boot 85 NIC boot device 84 85 noise suppression circuitry network cable 25 num Ik key identifying 28 num lock light 6 num lock external keypad 28 Oo operating environment 97 operating system 37 operating system applications key identifying 9 operating system logo key identifying 9 operating system passwords set in 71 optical disc inserting 55 removing 55 optical drive 65 optical drive eject button identifying 13 option
23. optical 65 E electrostatic discharge 98 Index 99 embedded numeric keypad identifying 9 27 entering a BIOS administrator password 72 eSATA cable connecting 64 eSATA devices connecting 64 defined 64 removing 64 eSATA port 11 12 ExpressCard configuring 59 defined 59 inserting 60 removing 61 removing insert 60 ExpressCard slot 13 external devices 65 external drive 65 external monitor port 14 34 F fingerprint reader 75 fingerprint reader identifying 8 firewall 22 fn key identifying 9 26 function keys identifying 9 H hard drive external 65 installing 51 removing 49 hard drive light 10 hard drive identifying 18 headphone audio out jack 11 12 Hibernation exiting 38 initiated during critical battery level 42 initiating 38 hot keys adjusting volume 27 battery charge 27 decrease screen brightness 27 description 26 increase screen brightness 27 Suspend 26 100 Index switching screen image 27 using 26 hubs 61 l icons network 20 wired network 20 wireless 20 input power 96 integrated webcam light identifying 15 16 internal display switch 15 16 internal microphones identifying 15 16 Internet connection setup 21 issues resolving 88 J jacks audio in microphone 11 12 audio out headphone 11 12 network 14 RJ 11 modem 14 RJ 45 network 14 K keyboard light button identifying 15 keyboard light identifying 15 keypad 27 embedded numeric 9 keypad external
24. your operating system does not detect an installed device the device driver software may be missing or corrupted 1 Remove any discs from the optical drive 2 Click Computer and then click System Monitor 3 On the Hardware tab identify the Storage Controller in the Type column 4 Click the triangle next to the devices until you locate your optical drive If the drive is listed it should be functioning correctly 90 Appendix A Troubleshooting and support A disc does not play Save your work and close all open programs before playing a CD or a DVD Log off the Internet before playing a CD or a DVD Be sure that you insert the disc properly Be sure that the disc is clean If necessary clean the disc with filtered water and a lint free cloth Wipe from the center of the disc to the outer edge Check the disc for scratches If you find scratches treat the disc with an optical disc repair kit available at many electronics stores Disable Suspend mode before playing the disc Do not initiate Hibernation or Suspend while playing a disc Otherwise you may see a warning message asking if you want to continue If this message is displayed click No After you click No the computer may behave in either of the following ways Playback may resume The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may
25. 1 Setting up a new WEAN crsccssicccecsssanccecsnentacedentnsdcaegdennuedececesapancecannnvaccedsannaanaceasnnvactedeeneiane 21 Protecting your WLAN o2 scectesaeaesnacaeesauees dee cdvicessceeegeauead E doaente 22 Roaming to another Network c ciesieccvccatesciiihieeescdssierevtieit teenie EEEE aie 22 Using Bluetooth wireless devices Select models only ec eeeceeeeeeeeeeeeeeeeeneeeeeeenaeeeeeeeeneeeeeeeeeaas 23 Connecting to a Wired NetWork eccirni eiir rnana EEEE TOATE SEEE EEA EE 23 Using a modem select models only aaeessseeesrressecerreeessrrrsnseerreeennnnnnaarnnnnaannnnnndnennnaenennan 23 Connecting a modem CabIe 0 00 eee cecceeeceee eee encee naan ANNAE aA ANERER 23 Connecting a country or region specific modem cable adapter ee 24 Connecting to a local area network LAN select models only cceeeeceeteeeeeeeettees 25 A Keyboard and pointing Gevices isi siiccciciesasccca ds tacccadetaciccedddssaivcca ie taaacea de idn sosina assaia in oria asiaa 26 Using the Keyboard pecie E a N EA A N desea lgenth dadaeeld beavis 26 Identifying the hot Kays nrc rna A AEEA 26 Usimg keypads eke dees insane ve oh eel va ote a EAEE AAEE TEREE CEEE 27 Using the embedded numeric keypad esssseessssesseessnessessnnasarennneaasannnaatnnnnnennnan 27 Turning the embedded numeric keypad on and off eee 28 Switching key functions on the embedded numeric keypad 28 Using
26. 9 Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To reduce the risk of damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when an ExpressCard is in use Ey NOTE The following illustration may look slightly different than your device The ExpressCard slot may contain a protective insert To remove the insert 1 Press in on the insert 1 to unlock it 2 Pull the insert out of the slot 2 To insert an ExpressCard 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the ExpressCard slot and then press in on the card until it is firmly seated 60 Chapter 8 External cards and devices Removing an ExpressCard Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the ExpressCard Save your information and close all programs associated with the ExpressCard To remove an ExpressCard 1 Open File Browser by selecting Computer gt Nautilus 2 Inthe Places list in the left pane of File Browser click the Eject icon next to the name of the ExpressCard You are prompted that it is safe to remove the hardware device Ey NOTE Ejecting the ExpressCard using Nautilus is only required if it is a storage device 3 Release and remo
27. 90 optical drive detection 90 troubleshooting external display 91 turning off the computer 37 U unresponsive system 37 upgrade bay replacing an optical drive 53 upgrade bay identifying 13 USB 3 0 port 13 USB cable connecting 62 USB devices connecting 62 description 61 removing 62 USB hubs 61 USB legacy support 80 USB ports identifying 11 12 13 61 V vents identifying 11 12 17 VGA port connecting 34 video using 34 volume adjusting 33 buttons 33 keys 33 volume keys identifying 27 Ww webcam 15 16 using 33 webcam light identifying 15 16 webcam identifying 15 16 wireless button using 20 wireless certification label 93 wireless devices types 20 wireless encryption 22 wireless icon 20 wireless light 6 20 wireless network WLAN 25 connecting 21 corporate WLAN connection 21 Index 101 described 20 equipment needed 21 public WLAN connection 21 security 22 WLAN antennas identifying 15 16 WLAN device 93 WLAN label 93 writable media 38 Z zooming TouchPad gesture 31 102 Index
28. Ap HP Notebook User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2012 Document Part Number 682950 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer To obtain the latest information in this guide contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further informatio
29. C that CD ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D The computer will boot from a NIC device only if the device has been enabled in the Built In Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup Booting from a NIC does not affect logical drive designations because no drive letter is associated with the NIC Drives in an optional docking device are treated like external USB devices in the boot order Choosing MultiBoot preferences You can use MultiBoot in the following ways To set a new boot order that the computer uses each time it is turned on by changing the boot order in Computer Setup To dynamically choose the boot device by pressing esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pressing f9 to enter the Boot Device Options menu To use MultiBoot Express to set variable boot orders This feature prompts you for a boot device each time the computer is turned on or restarted Setting a new boot order in Computer Setup To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup
30. Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Battery release latch Releases the battery 3 Docking connector Connects an optional docking device 4 Service door release latch Releases the service door from the computer 5 Battery bay Holds the battery 6 Accessory battery connector Connects an optional accessory battery Bottom 17 Component 7 a Bluetooth compartment Description Supports a Bluetooth device 8 tooo Service door Provides access to the hard drive bay the wireless LAN WLAN module slot and the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support 18 Chapter 2 Getting to know your computer 3 Networking Your computer may support one or both of the following types of Internet access e Wireless For mobile Internet access you can use a wireless connection See Connecting to an existing WLAN on page 21 or Setting up a new
31. Express to set the computer to prompt you for a boot location each time the computer turns on or restarts 84 Chapter 13 MultiBoot Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup To start Computer Setup and enable a USB device or a NIC device as a boot device follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 To enable bootable media in USB drives or in drives inserted into an optional docking device select models only use a pointing device or the arrow keys to select System Configuration gt Device Configurations Confirm USB legacy support is selected Ey NOTE The USB Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration gt Port Options and then selecting USB Port To enable a NIC device select System Configuration gt Boot Options and then select PXE Internal NIC boot To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effec
32. NAN NAE ANNADA ARKR Aa 42 Identifying low battery levels seeeessssnssssssrnressesennnaannnnannnaaatasnnnaaannnnnnnanaeeenanaae 42 Resolving a low battery level asaasssseeerrreesserrinsererreeesrnnnasirirnnedisnnndaaeannneeatana 43 Resolving a low battery level when external power is available 43 Resolving a low battery level when a charged battery is available 43 Resolving a low battery level when no power source is available 43 Resolving a low battery level when the computer cannot exit Mibemol saes ET A 43 Conserving battery POWeM 2 ccccccecescssaccencessacecechessccecceensstacecentesssdcecesvestaceceebsnsaaeeeerrnanaaees 43 Storing a DASNY eres cieadecee nsec sees iaiia EENET EEEE A EEEN A ATEEN EEEE ONEEN 43 Disposing of a used battery cccccseceececcedessceeeesennssecceeeennneseceeeesenasseeecedentbegeneeeeseneneeeses 44 Replacing the battery i 00 cnsieieiavitieh a hiceeede nda EE A EEEE 44 Using external AC pOWer 00 0 eceeeeee eeneee teen eerie tere eet ae eee teeeae eee eneeaaeeeeeeeaaaeeeseeeaaeeeeeseeaeeeeseeeieeeeeseaees 44 Testing an AC adapters isceistccsieeadesaisaecbectcatneesuectladienieaersaet sistent E 45 A asso gs a ae E vgs sv cae ca wis ae oa cs ges epee PEA EERE E ec ep nea ene se nee E 46 Handing OVES asera a ace acedesdauanadeatuee facueeee aadeaee sete sauadug O des dhadlesexedasnceasenateddexs dace 46 Removing or replacing the service door oo eee eeenne eee eeeeene eee eeeeae
33. S POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Finding information 3 2 Getting to know your computer Top TouchPad Ey NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Pointing stick select models only Moves the pointer and selects or activates items on the screen 2 Left pointing stick button select models Functions like the left button on an external mouse only 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad zone Moves the pointer and selects or activates items on the screen Chapter 2 Getting to know your computer Component Description 5 Left TouchPad button Functions like the left button on an external mouse 6 Right pointing stick button select models Functions like the right button on an external mouse only 7 Right
34. SB device To remove a USB device 1 Open File Browser by selecting Computer gt Nautilus 2 Inthe Places list in the left pane of File Browser click the Eject icon next to the name of the device 3 Remove the device 62 Chapter8 External cards and devices Using 1394 devices IEEE 1394 is a hardware interface that connects a high speed multimedia or data storage device to the computer Scanners digital cameras and digital camcorders often require a 1394 connection Some 1394 devices may require additional support software which is usually included with the device For more information about device specific software see the manufacturer s instructions The 1394 port also supports IEEE 1394a devices Connecting a 1394 device A CAUTION To reduce the risk of damage to a 1394 port connector use minimal force to connect the device A To connect a 1394 device to the computer connect the 1394 cable for the device to the 1394 port Ko Pa NOTE When you connect a 1394 storage device you may see a message in the notification area to let you know that the device is recognized by the system Removing a 1394 device A CAUTION To reduce the risk of loss of information or an unresponsive system stop the 1394 device before removing it CAUTION To reduce the risk of damage to a 1394 connector do not pull on the cable to remove the 1394 device To remove a 1394 device 1 Open File Browser by se
35. TouchPad button Functions like the right button on an external mouse Top Lights Ey NOTE Your computer may look slightly different from the illustration in this section LJ Component Description 1 TouchPad light e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light e On Caps lock is on e Off Caps lock is off 3 Power light e On The computer is on e Blinking The computer is in the Suspend state e Off The computer is off or in Hibernation A ftg Wireless light e White An integrated wireless device such as a I wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 5 B Web browser light e On The computer is on e Off The computer is off in the Suspend state or in Hibernation 6 P Mute light e Amber Computer sound is off e Off Computer sound is on 7 Num lock light On Num lock is on 6 Chapter 2 Getting to know your computer Buttons and fingerprint reader select models only Ef NOTE Your computer may look slightly different from the illustration in this section Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Suspend e When the computer is in the Suspen
36. WLAN on page 21 e Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network see Connecting to a wired network on page 23 Ey NOTE Internet hardware and software features vary depending on computer model and your location 19 Using an Internet service provider ISP Before you can connect to the Internet you must establish an ISP account Contact a local ISP to purchase Internet service and a modem The ISP can help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service NOTE Your ISP will give you a user ID and password to access the Internet Record this information and store it in a safe place Identifying wireless and network status icons Icon Name Description alll Wireless connected Indicates that one or more wireless devices are on Es Network Connection Indicates that the wired network is connected and active If both m connected wired and wireless connections are active the operating system uses the wired connection because it is faster Network Connection Indicates that wired and wireless networks are not connected disconnected Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device e Bluetooth device Turning wireless devices on and off Using the
37. a card YNOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Suspend state or in Hibernation Initiating and exiting Suspend The system is set at the factory to initiate Suspend after a period of inactivity when running on battery power or on external power Power settings and timeouts can be changed using Power Management in Control Center With the computer on you can initiate Suspend in any of the following ways e Briefly press the power button e Close the display EY NOTE This works only when the computer is running on battery power e Select Computer gt Shutdown gt Suspend e Click the Power icon located on the far right of the taskbar and then click Suspend To exit Suspend A Briefly press the power button When the computer exits Suspend the power lights turn on and your work returns to the screen where you stopped working Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power or when the battery reaches a critical battery level Power settings and timeouts can be changed using Power Management in Control Center With the computer on you can initiate Hibernation in any of the following ways e Briefly press the power button e Select Computer gt Shutdown gt Hibernate e Click the Power icon located on t
38. aes dees tice sigan T ace 35 HGF VEE EVLA FACS mne 5c ai csc yozbounince cos susesd ese vusese eameiy cuted pave su aatedsinncuhaeadsinwsausedenteusaased donee ated roee asd oemeanradd eeeeeaie 37 Shutting down the COMPUTES es cceicnns ieceeenareeesvecensa ceeds EEEa E ENER 37 Setting POWEPOPUIONS ee ce icctsc oe Aaeehed ad ine a a a A aE aa aA ANAE devs caseaneoacs TAa Ea TE aA 37 Usmgpowersaving States 22 eseerdecdsiasicecee vaadenetaaganedeesenpetdend aR ARKAAN ENA 37 Initiating and exiting Suspend oo eee ee eeeeeeee etre teeeeeeeeeeeeseeeaeaeeeeeteeeeaaaeees 38 Initiating and exiting Hibernation cee cece etre eeeeeeeeeeeseeeeeeeeeseenaeeees 38 Using the Power ICOM vaste snaeatneecdetadi iad aad R 39 Using power MANAGEMENT ee eee eee ee eeeeeee eee eeee ee ee eee NA Nia EEEN AEAN EAA EARANN ERRA 39 Viewing the current power management settings eeeeeeeeeeeeeeeeeeenttteeeeees 39 vi Using battery POWGT aeciveesiies cbcvasiadscensbndstadan E eisvanscteeisaasend oes sda dacdebedsiaaaadeeusetadennnouys 39 Displaying the remaining battery charge cee ceeceeeeeeeeeeeee eter eeeeeaeeeeeeeeeeentaeeeeeeeeeenaaees 40 Inserting or removing the battery 0 0 eee e eee eeeeeeee eee eeeeeaaeeeeteeeeaaeeeeeseeaaeeeeeneeenaneees 40 Charging a Battery aerae a N 41 Maximizing battery life iiisce cciee diets teenie leis eenanith eens 42 Managing low battery levels 000 0 ccecceeceeene eee kannadan nN NN EN AANEEN EN
39. ails to open 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 56 Chapter 7 Drives 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces 7 NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Using optical drives select models only 57 8 External cards and devices Using Media Card Reader cards select models only Optional digital cards provide secure data storage and convenient data sharing These cards are often used with digital cameras and PDAs as well as with other computers To determine which digital card formats that are supported on your computer see Getting to know your computer on page 4 Inserting a digital card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Media Card Reader and then press in on the card until it is firmly seated a Removing a digital card CAUTION To reduce the risk of loss of data or an unresponsive s
40. al external devices using 65 optional security cable 74 P passwords set in Computer Setup 71 set in operating system 71 pinching TouchPad gesture 31 pointing stick 4 ports 1394 13 DisplayPort 11 12 35 external monitor 14 34 USB 11 12 61 VGA 34 power button identifying 7 power connector identifying 13 power lights 6 10 power conserving 43 product name and number computer 93 public WLAN connection 21 PXE server 85 R readable media 38 reader smart card 13 recovery 77 regulatory information regulatory label 93 wireless certification labels 93 RJ 11 modem jack identifying 14 RJ 45 network jack identifying 14 S screen brightness keys 27 screen image switching 27 scrolling TouchPad gesture 30 security cable 74 security cable slot identifying 11 12 security wireless 22 serial number computer 93 service door 18 service door release latch 17 service door removing or replacing 47 setup of WLAN 21 shutdown 37 slots ExpressCard 13 security cable 11 12 smart card reader 13 identifying 11 speakers identifying 10 storing battery 43 Suspend exiting 38 initiating 38 T temperature 43 TouchPad buttons 4 5 setting preferences 31 TouchPad gestures pinching 31 scrolling 30 zooming 31 TouchPad light identifying 6 TouchPad zone identifying 4 traveling with the computer 43 93 tray load optical drive 55 troubleshooting disc burning 92 disc play 91 optical disc tray
41. anaging an Automatic DriveLock password 0 0 eececeeeee seen eee eeeeceeeeeeeeaeeeeeeetaeeeeeeenaees 73 Using firewall SOMWAMEC 41 cscs0s20itsuedeonadhaataceanni ied eaeedennee Magen eedetdaedeieee EEEE 74 Installing an optional security cable o oo etter inn re ee retinas ee naeee eee raeeeeesieeeeeeeea 74 Using the fingerprint reader Select models only cc ceceeceeeeee eee eeeeeeeeeeeeeeeeeeeeseeeaaeeeeeeeeaeeeeeeeeeaaees 75 Enabling fingerprint authentication during IOGON c cee eeeeeeeeeeeteeeeeeeetneeeeeeeenaeeeeeeeenaees 75 Enrolling your fingerprint ec ceceeeeeeeeeeeeeenee eee eeeeaeeeeeeeeaeeeeseceaaeeeeeeeeceeeeeeeeianeeeeseeaas 76 viii T Backup ANNE ROCOVON oss care 3562 5c cece c caw coesetoa va naw aneloa caw aw sours sunaw wanes noalya Ru wastrel a nwweaaltn so vanessa umesaaesninnemeeennies 77 Performing a system recovery 0ccecceeceeceeeeeeeeeeeteceaaaecaeceeeeeeeeeseececsaaaanaeceeeeeeeeeeeeseeseeseesseceeeeeeeees 77 Backing Up your information isnie aada a EE a a aA ETHAEE EESE 79 12 Computer Setup BIOS and Advanced System Diagnostics cccseecssseeeceseeeeseeeeeseeeeeeeeeeeeeeeeeeeees 80 Starting Computer Setup c cccccceccceceeeeeeeeececeeeaaeeaeceeeeeeeeeegdeeseaaaaeaanaeeeeeeeseeseeeesadeceeencaeeeeeseeneeess 80 Using Computer Setup ceratina anan a a a aaa aa a a 80 Navigating and selecting in Computer Setup esssseseisessssrrssseerrressttrrnssttrnnnntte
42. d state press the button briefly to exit Suspend e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and operating system shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings 1 Select Computer gt Control Center 2 In the left pane click System and then click Power Management in the right pane 3 i f Wireless button Turns the wireless feature on or off but does not establish a I wireless connection 4 Web browser button e When the computer is on press the button to open the cB default Web browser e When the computer is off in the Suspend state or in Hibernation the button does not perform any action or function Top Component Description 5 d Volume mute button Mutes and restores speaker sound 6 Fingerprint reader select models only Allows a fingerprint logon instead of a password logon 8 Chapter 2 Getting to know your computer Keys EY NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Function keys Execute frequently used system functions when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key 3 Operating system logo
43. d under Wireless Networks 3 Click the desired wireless network If the network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click OK to complete the connection Ey NOTE To connect to a network that is not automatically detected click the Network Connection icon and select Connect to Hidden Wireless Network Enter the ESSID information and set encryption parameters Ey NOTE If no WLANs are listed and your network is not hidden you are out of range of a wireless router or access point If you do not see the network you want to connect to right click the Network Connection icon in the notification area at the far right of the taskbar and click Edit Connections Setting up a new WLAN Required equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet E NOTE Some cable modems include a built in router Check with your ISP to see if you need a separate router Using a WLAN 21 Ey NOTE When setting up a wireless connection be sure that your computer and wireless router are synchronized To synchronize your computer and wireless router turn your computer and wireless router off and then back on
44. ds the hard drive will be permanently locked and can no longer be used DriveLock protection prevents unauthorized access to the contents of a hard drive DriveLock can be applied only to the internal hard drive s of the computer After DriveLock protection is applied to a drive a password must be entered to access the drive The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords To apply DriveLock protection to an internal hard drive a user password and a master password must be set in Computer Setup Note the following considerations about using DriveLock protection e After DriveLock protection is applied to a hard drive the hard drive can be accessed only by entering either the user password or the master password e The owner of the user password should be the day to day user of the protected hard drive The owner of the master password may be either a system administrator or the day to day user e The user password and the master password can be identical e You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password 72 Chapter 10 Security Managing a DriveLock password To set change or delete a DriveLock password in Computer Setup follow these steps 1 Turn on the computer and then press esc while the Press the ESC
45. e Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery e System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using Advanced System Diagnostics
46. e battery on page 40 2 3 4 Remove the service door see Removing the service door on page 47 5 Pull the plastic latch circular tab 1 toward the center of the computer to disengage the smart card reader from the side of the computer 6 Rotate the smart card reader 2 toward the center of the computer until it rests up at an angle 7 Loosen the 3 hard drive screws 1 8 Pull the plastic tab on the hard drive 2 toward the side of the computer to disengage the hard drive from the connector Replacing or upgrading the hard drive 49 Use the plastic tab to lift the connector side of the hard drive up at an angle 3 and remove the drive 4 from the computer To remove the hard drive from the ProBook 1 2 3 4 5 6 Save your work and shut down the computer Disconnect AC power and external devices connected to the computer Remove the battery see Inserting or removing the battery on page 40 Remove the service door see Removing the service door on page 47 Loosen the 3 hard drive screws 1 Pull the plastic tab on the hard drive 2 toward the side of the computer to disengage the hard drive from the connector Use the plastic tab to lift the connector side of the hard drive up at an angle 3 and remove the drive 4 from the computer 50 Chapter 7 Drives Installing a hard drive To install the hard drive in the EliteBook 1 Insert the hard drive into the hard drive bay at
47. e charging a new battery charge it fully before turning on the computer Ey NOTE If the computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the battery is fully charged e Allow the battery to discharge below 5 percent of a full charge through normal use before charging it e If the battery has been unused for one month or more calibrate the battery instead of simply charging it Using battery power 41 Maximizing battery life To maximize battery life 1 2 5 6 Select Computer gt Control Center In the left pane click System and then click Power Management in the right pane On the On Battery Power tab e Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes e Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed e Select the Hibernate or Shutdown option from the dialog box to the right of When battery power is critically low Adjust the slider to the right of Put display to sleep when inactive for to 15 minutes and select the check box next to Reduce backlight brightness Select the check box next to Dim display when idle Click Close A CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer befo
48. e computer to external AC power the following events occur e The battery begins to charge e Ifthe computer is turned on the Battery icon in the notification area changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness is automatically decreased to save battery life 44 Chapter6 Power management Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e _If the power lights turn on the AC adapter is functioning properly e If the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information on obtaining a replacement AC power adapter Using external AC power 45 7 Drives Handling drives A CAUTION Drives are fragile computer components that must be handled with care See the following cautions before handling drives Additional cautions are included with the procedures to which they apply Observe these precautions Before you move a computer that is connected to an external hard drive initiate Suspend and
49. e multimedia presentations e Transmit sound and images with instant messaging programs e Stream radio programs e Create burn audio CDs using the installed optical drive select models only or on an external optical drive purchased separately 32 Chapter5 Multimedia Adjusting the volume You can adjust the volume using the following e Volume buttons e Volume hot keys e Volume keys Z WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices EY NOTE Volume can also be controlled through the operating system and some programs Ey NOTE See Getting to know your computer on page 4 and Keyboard and pointing devices on page 26 for information on what type of volume controls your computer has Checking your audio functions To check the system sound on your computer follow these steps 1 Select Computer gt Control Center 2 Inthe left pane click Hardware and then click Sound in the right pane 3 Click the Sound Effects tab and then select one of the sound options under Choose an alert sound to test each sound To check the recording functions of the computer follow these steps 1 Select Computer gt Control Center 2 Inthe left pane click Hardware and then click Sound in the right pane 3 Click the Input tab and then select Microphone or Line in in the dr
50. eaning the display Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the computer 94 Appendix B Cleaning your computer Cleaning the sides and cover To clean and disinfect the sides and cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe Ey NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Z CAUTION When cleaning the TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Cleaning procedures 95 C Specifications Input power The power information in this section may be helpful if you plan to travel internationally w
51. ed Access II WPA2 use security standards to encrypt and decrypt data transmitted over the network Both WPA and WPA2 dynamically generate a new key for every packet and they also generate a different set of keys for each computer on the network To accomplish this WPA uses Advanced Encryption Standard AES and Temporal Key Integrity Protocol TKIP WPA2 uses Cipher Block Chaining Message Authentication Code Protocol CCMP which is anew AES protocol e Wired Equivalent Privacy WEP encrypts data with a WEP key before it is transmitted Without the correct key others will not be able to use the WLAN Roaming to another network 22 When you move your computer within range of another WLAN the operating system attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If the operating system does not recognize the new network follow the same procedure you used initially to connect to your WLAN Chapter 3 Networking Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers Phones e Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices The inability to consistently connect two or more computers to sha
52. ed with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer Turning the TouchPad off and on To turn the TouchPad off and on quickly double tap the TouchPad on off button The following table shows and describes the TouchPad display icons 2X 44 Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse Using TouchPad gestures The TouchPad supports a variety of gestures To use TouchPad gestures place two fingers on the TouchPad at the same time Using the TouchPad 29 Ey NOTE TouchPad gestures are not supported in all programs To view information about each gesture 1 2 3 4 Select Computer gt More Applications In the left pane click System and then click the TouchPad icon in the right pane On the Device Settings tab click the device and then click Settings Click the gesture to view information about its features To turn the gestures on and off i 2 3 4 5 Scrolling Select Computer gt More Applications In the left pane click System and then click the TouchPad icon in the right pane On the Device Settings tab click the device and then click Settings Select the check box next to the gesture that you want to turn on or off
53. eeeee cece eee eeeeeeseeeaneeseeseeeeeeeeeesneseessaseeaeeeeeeeseseneeeeeeeeenes 88 Troubleshooting sesecacsiesiecdaesieleltca sha diteces E NA ANA 88 The computer is unable to Start UP ccceeeeceecceeeceeeeeeeeeeeeeeeeeeeeeeseasaeaaaaaaaeaaeeaaeeeeeees 88 The computer screen is blank 20 02 0222 ccc ceeceeeeee ee cccee cee eee ee ee eee tae eee aaeaeeeeeeeeeeeeeeeeesessensaneeees 88 Software is functioning abnormally 2 0 eee eects iaa a 88 The computer is on but is not responding ccccceceeeeeeeeeeeeeececeeceeaeeeeeeeeeeeteeteetensennaeess 89 The computer is unusually WAI cece tetrte terete eee eee EEE E 89 An external device is NOt working 0 0 0 ceeeeeeee eee eeeeeeee eee eeeeeeeeeeeeeteeeeeeeeeeeteeeeaaeeeeeneeenaeeees 89 The wireless network connection is NOt working seeeeeeeee settee cette eete eee ee tennessee tnneeeeeeeee 89 The optical disc tray does not open for removal of a CD or DVD ccceceeececeteetteteees 90 The computer does not detect the optical drive c ccececeseecceeceeeeeeeeeeeeeeeseetecnsenaeeaeeees 90 A disc does not play 0 2 cere ri tire ine er kna N NANNAN AAAA AAANAA KENNARANA A AREAN A RNAAR NAEK N 91 A movie is not visible on an external display cceceeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeteeenaeeeeees 91 The process of burning a disc does not begin or it stops before completion 92 Contacting SUpport 22
54. eeeeeeeeaeeeeeeeeaeeeeseseneeeeeseenaees 47 Removing the Service COOK sess cciectesescnndiettews cnnde bees ceedbebesasded tized vastedceaceeesceadesteenccadieciawlats 47 Replacing the service COM saccente a a EARSTE 48 Replacing or upgrading the hard drive eesesssseesrrrrssseerrrnedessrnnddatenaaaeditannnaattannnnadnninnaaaaaaanaaenan nna 48 Removing the hard GVE wiccetcted stcccedesneeasceensgacsdoceesesascccudanevsccedesstsvineddablasdadeqeesandiacees tenes 49 lostaling a bard UNE ereere E E dey ands 51 Replacing anoptical Orve sssi niii Eie e Eea EREA REETA ERAN EERE 53 Using optical drives select models only ce eeeeeeeeeceeeeeeeeeeeeeeeeeeeeeeseeeaaaeeeeseceeaaeeeeeseeenaeeeeeseeaeees 55 Identifying the installed optical drive cece eeeeeee sete eeeeeeeeeeeeeeeaeeeeeteeeaeeeeeteeeaneees 55 Inserting an Optical diS oi ivc ccesireien die edie AE EERE 55 TFAY 1OAG E T A E E shusdacgere siuataczand sieeattenesbitons 55 Removing am optical CISC hereroene easnnceesea sac deasyaghacedeeavensas 55 Traydoad ereccion noaa ENOAT AAEE 55 When the disc tray opens normally cccceeeeeeeeeeeeeeeeeeeetteeeeeeeees 56 When the disc tray fails to open aeeeesssssesssessssrrnnneseseerennnnannaannnnnnnn 56 Ektermnal cards ANG GOV ICES sin R Dimdentie 58 Using Media Card Reader cards select models only cccceeeeeeeeeeeeeeeenteeeeeeeeeneeeeeeeeenteeeeeeseaas 58 vii Inserting a digital card s i siacedssasedacet
55. emory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 8 Replace the service door See Removing or replacing the service door on page 47 9 Replace the battery See Inserting or removing the battery on page 40 68 Chapter9 Memory modules 10 Turn the computer right side up and then reconnect AC power and external devices to the computer 11 Turn on the computer 69 10 Security Protecting the computer 7 NOTE Security solutions are designed to act as deterrents but they may not deter software attacks or prevent the computer from being mishandled or stolen Security features provided with your computer can protect the computer personal information and data from a variety of risks The way you use your computer will determine which security features you need to use The operating system offers certain security features Additional security features are listed in the following table Most of these additional security features can be configured in Computer Setup To protect against Use this security feature Unauthorized use of the computer Authentication using passwords Unauthorized access to Computer Setup f10 BIOS Administrator password in Computer Setup Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup Unauthorized s
56. ernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by briefly pressing the power button Conserving battery power e Turn off wireless and local area network LAN connections and exit modem applications when you are not using them e Disconnect unused external devices that are not plugged into an external power source e Stop disable or remove any external media cards that you are not using e Decrease display brightness e initiate Suspend or Hibernation or shut down the computer when you are not using it Storing a battery Z CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately To prolong the charge of a stored battery place it in a cool dry place Using battery power 43 2z NOTE A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not s
57. ers even when the computer is off 6 DisplayPort PJ Connects an optional digital display device such as a high performance monitor or projector 7 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 8 ra Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right 11 00 OS Component 1 Audio out headphone jack Description Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 2 3 eSATA eSATA USB 2 0 combo port Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 4 que USB 2 0 por
58. es that check carry on baggage use X rays instead of magnetism and do not damage drives 46 Chapter7 Drives Removing or replacing the service door Z CAUTION To prevent information loss or an unresponsive system Save your work and shut down the computer before adding or replacing a memory module or hard drive If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the service door Remove the service door to access the memory module slot hard drive regulatory label and other components To remove the service door 1 Remove the battery see Inserting or removing the battery on page 40 2 With the battery bay toward you slide the service door release latch 1 to the left remove the screw if the optional screw is being used 2 and then slide the release latch again 3 to release the service door 3 Slide the service door toward the front of the computer 4 and lift 5 to remove the cover Removing or replacing the service door 47 Replacing the service door Replace the service door after accessing the memory module slot hard drive regulatory label and other components To replace the service door 1 Tilt down the service door to align the front edge of the service door near the front edge of the computer 1 2 Insert the alignment tabs 2 on the rear edge of the serv
59. eseet anaa EA E AAAA 58 Removing a digital Cand srsreiser irn E NE A 58 Using ExpressCards select models only cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeceeeaeeeeeeeeeaeeeeseeeaeeeeseeeaeees 59 Configuring an ExpressCard o cecccsccccetecneceteesesneaeneceseneeaeceseettaatessecneaeeeevensaeenentecneaeedereata 59 Inserting an ExpressCard eaii sana NAET TAE E a 60 Removing an ExpressCard itcccnciiiai ice aie tei eddies 61 Using a USB GeVICG scsvsscssccacaneaucdalecanysbetedecd expats adeidubgpeaddetd sapdb tcendaseabb ladies save ldade naedecaden aad iat 61 Connecting a USB AVIS sis sc devsssceesedstaas ac psbeected AEn ERE ANEA EEE TAERAA AR 62 Removing a USB Gevice ci icisjecctcchededieeci sh dedecce E EE E tanta 62 Using 1394 GeVICES apna a a EAEE ANN EN andl eee aa andes 63 Connecting a 1394 davite cccctecceeceesenteceeeeddentecesereeenateceneeeddansecereeedanaceeeettdedentecetenseenea 63 Removing a 1394 G VICC 22 icicieicee cheeedelies deletes ERA ntiieneevenes 63 Usmg an CSATA COVICE sarioa AA a aA AREAN Aa 64 Connecting an eSATA device oo ceccececceeeeescceeeeeeeenaaeeeeneaaanaeeeeeeaaaneeeneeeaaeeeeseeeaaaeeeeneeeaea 64 Removing an eSATA device siccccieaisieeadteveecteasl etlncaateebiaceaitienieiadeaeiiglides bcteaehaeeieeas 64 Using optional external devices 2 2t cc eeeeteeeeeneeececcee nescence eneedacdeesnaecaeceeeagedeceeenseacaenestaaddenensensannense 65 Using optional external drives ersi arr
60. f4 On most models when an optional external display such as a monitor is connected to the computer the image can be displayed on the computer screen or the external display or on both devices simultaneously When you press fn f4 repeatedly the image alternates among the computer display one or more external displays and simultaneous display on all devices Software is functioning abnormally If the software is unresponsive or responds abnormally restart the computer by selecting Computer gt Shutdown gt Restart If you cannot restart the computer using this procedure see the next section The computer is on but is not responding on page 89 88 Appendix A Troubleshooting and support The computer is on but is not responding If the computer is turned on but is not responding to software or keyboard commands try the following emergency shutdown procedures in the sequence provided until shutdown occurs Z CAUTION Emergency shutdown procedures result in the loss of unsaved information Press and hold the power button for at least 5 seconds Disconnect the computer from external power and remove the battery The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use But if the computer feels unusually warm it may be overheating because a vent is blocked If you suspect that the computer is overheating allow the computer to cool to room temperature Be sure to keep all
61. harged 5 C0 Hard drive light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive 6 Speakers 2 Produce sound One of the speakers is on the bottom of the computer and it cannot be seen from the front of the computer 10 Chapter 2 Getting to know your computer Right Ey NOTE Refer to the illustration that most closely matches your computer O Se Component 1 G Audio out headphone jack Description Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 Smart card reader Supports optional smart cards 4 eSATA eSATA USB 2 0 combo port 5 USB charging port ha Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device Connects an optional USB device The USB charging port can also charge select models of cell phones and MP3 play
62. he far right of the taskbar and then click Hibernate To exit Hibernation A Briefly press the power button When the computer exits Hibernation the power lights turn on and your work returns to the screen where you stopped working 38 Chapter6 Power management Using the Power icon The Power icon is located in the notification area at the far right of the taskbar The Power icon allows you to quickly access power settings view remaining battery charge and select a different power plan e To display the percentage of remaining battery charge click the Power icon and then click Information e To access Power Management Preferences click the Power icon and then click Preferences Using power management Power management is a collection of system settings that manages how the computer uses power Power management can help you conserve power maximize performance or balance the two You can customize power management settings Viewing the current power management settings A Right click the Power icon in the notification area at the far right of the taskbar and then click Preferences Changing the current power management settings 1 Right click the Power icon in the notification area at the far right of the taskbar and then click Preferences 2 Change the settings on the On AC Power tab On Battery Power tab and General tab as needed Using battery power When a charged battery is in the computer and the com
63. he notification area at the far right of the taskbar Inserting or removing the battery To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Insert the battery 1 into the battery bay until it is seated The battery release latch 2 automatically locks the battery into place To remove the battery Z CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through the operating system before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery from the computer 2 40 Chapter6 Power management Charging a battery Z WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter The battery charges whether the computer is off or in use but it charges faster when the computer is off Charging may take longer if a battery is new has been unused for 2 weeks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations e If you ar
64. hort external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for battery disposal information Replacing the battery Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors You can find details about the battery by clicking the Battery icon in the notification area at the far right of the taskbar and then click Laptop Battery y NOTE To ensure that you always have battery power when you need it HP recommends purchasing a new battery when the storage capacity indicator turns green yellow Using external AC power 2z NOTE For information on connecting to AC power see the Setup Instructions poster provided in the computer box External AC power is supplied through an approved AC adapter or an optional docking or expansion device Z WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions Z WARNING Do not charge the battery while you are onboard aircraft e When you are charging or calibrating a battery e When you are installing or modifying system software e When writing information to a CD or DVD When you connect th
65. ice door with the notches on the computer 3 Slide the service door toward the battery bay until the service door snaps into place 4 With the battery bay toward you slide the service door release latch to the left 3 and if you choose to insert and tighten the optional screw 4 to hold the service door in place Slide the release latch to the right to lock the service door 5 Ef NOTE If you want to use the optional screw it is stored inside the service door 5 Insert the battery see Inserting or removing the battery on page 40 Replacing or upgrading the hard drive CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in Suspend or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 48 Chapter 7 Drives Removing the hard drive To remove the hard drive from the EliteBook EY NOTE The smart card reader is located on top of the hard drive Because of this you must first move the smart card reader out of the way before you can access the hard drive 1 Save your work and shut down the computer Disconnect AC power and external devices connected to the computer Remove the battery see Inserting or removing th
66. int click the time and date of the backup ye NOTE If multiple backups have been performed click the Use the latest version button to restore the latest version 6 Click the Restore button to start restoring the files or click the Cancel button to cancel the operation Backing up your information 79 12 Computer Setup BIOS and Advanced System Diagnostics Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup YNOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press
67. ireless certification labels are affixed inside the battery bay Labels 93 B Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example germicidal disposable wipes These wipes come in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes A CAUTION Avoid the following cleaning products Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Fibrous materials such as paper towels which can scratch the computer These scratches can over time trap dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer or tablet PC Z WARNING To prevent electric shock or damage to components do not attempt to clean your computer or tablet PC while it is turned on Turn off the computer or tablet PC Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids directly on any computer or tablet PC surface Liquids dripped on the surface can permanently damage internal components Cl
68. ischarge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e f removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 98 AppendixD Electrostatic discharge Index Symbols Numerics 1394 cable connecting 63 1394 devices connecting 63 defined 63 removing 63 1394 port identifying 13 A accessory battery connector identifying 17 action keys volume 33 airport security devices 46 audio features 32 audio functions checking 33 audio in microphone jack identifying 11 12 audio out headphone jack identifying 11 12 B backup 77 battery charging 41 conserving power 43 disposing 44 life 42 low battery levels 42 power 39 storing 43 temperature 43 batte
69. ith the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 18 5Vdc 3 5A 65W 19 0 V dc 4 74 A 90 W Ey NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label 96 Appendix C Specifications Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 97 D Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A d
70. ive or an optical drive that reads an optical disc NOTE On select models the optical drive also writes to an optical disc 7 Optical drive eject button select models only Releases the disc tray Left 13 Rear E NOTE Your computer may look slightly different from the illustration in this section Component Description 1 RJ 11 modem jack Connects a modem cable 2 IOl External monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable 14 Chapter2 Getting to know your computer Display Ey NOTE Refer to the illustration that most closely matches your computer Component Description 1 Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 3 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 Internal microphones 2 Record sound 4 Webcam light select models only On The webcam is in use 5 Webcam select models only Records video and captures still photographs 6 Keyboard light button Turns the keyboard light on or off 7 Keyboard light Illuminates the keyboard especially in low light conditions The antennas are not visible from the outside of the computer For optimal transmission keep
71. k Tools and then click Create HP Factory Image Restore DVD in the right pane 3 Follow the on screen instructions to create an image file to burn a recovery disc To restore the computer from the partition follow these steps 1 2 If possible back up all personal files Insert the HP Factory Image Restore DVD into the external optical drive and restart the computer As the computer is restarting press f9 to open the Computer Setup boot option menu Select the Notebook Upgrade Bay option Press the down arrow to select Restore SLED HP BNB preload image from the Linux boot menu and then press enter Performing a system recovery 77 6 Using the arrow keys select Yes when prompted Do you want to start the System Restore 7 Follow the on screen instructions Ey NOTE You can also restore the computer from the partition by restarting the computer and then pressing the f11 key NOTE Ifyou are unable to boot start up your computer from the hard drive partition with the primary operating system or from the recovery partition and you did not create a system recovery disc you must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the operating system For additional information see the Worldwide Telephone Numbers booklet 78 Chapter 11 Backup and Recovery Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can manually
72. key Displays the operating system menu 4 Operating system applications key Displays a shortcut menu for items beneath the cursor 5 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 6 num Ik key Turns the embedded numeric keypad on and off when pressed in combination with the fn key Top Front Ey NOTE Your computer may look slightly different from the illustration in this section Component 1 Display release latch Description Opens the computer 2 tp Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 3 Power light On The computer is on Blinking The computer is in the Suspend state Off The computer is off or in Hibernation 4 AC adapter battery light Amber The computer is connected to external power and the battery is charged from 0 to 90 percent White The computer is connected to external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully c
73. key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow keys to select Security gt DriveLock Password and then press follow the on screen instructions 4 Toconfirm DriveLock protection on the drive you have selected type DriveLock in the confirmation field and then press enter Ef NOTE The DriveLock confirmation is case sensitive Your changes go into effect when the computer restarts Entering a DriveLock password Be sure that the hard drive is inserted into the computer not into an optional docking device or external MultiBay At the DriveLock Password prompt type your user or master password using the same kind of keys you used to set the password and then press enter After 2 incorrect attempts to enter the password you must shut down the computer and try again Using Computer Setup Automatic DriveLock In a multiple user environment you can set an Automatic DriveLock password When the Automatic DriveLock password is enabled a random user password and a DriveLock master password will be created for you When any user passes the password credential the same random user and DriveLock master password will be used to unlock the drive Ey NOTE You must have a BIOS administrator password before you can access the Automatic DriveLock features Managing an Automatic DriveLock password To enable or disable an Automa
74. lecting Computer gt Nautilus 2 Inthe Places list in the left pane of File Browser click the Eject icon next to the name of the device Ey NOTE Ejecting a 1394 device using Nautilus is only required if it is a storage device 3 Remove the device Using 1394 devices 63 Using an eSATA device An eSATA port connects an optional high performance eSATA component such as an eSATA external hard drive Some eSATA devices may require additional support software which is usually included with the device For more information about device specific software see the manufacturer s instructions Ey NOTE The eSATA port also supports an optional USB device Connecting an eSATA device CAUTION To reduce the risk of damage to an eSATA port connector use minimal force to connect the device A To connect an eSATA device to the computer connect the eSATA cable for the device to the eSATA port eSATA lt a 2 NOTE When you connect an eSATA device you may see a message in the notification area to let you know that the device is recognized by the system Removing an eSATA device Z CAUTION To reduce the risk of damage to an eSATA connector do not pull on the cable to remove the eSATA device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the device To remove an eSATA device 1 Open File Browser by selecting Computer
75. meric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions e To use the navigational function of a keypad key while the keypad is off press and hold the fn key while pressing the keypad key e To use the standard function of a keypad key while the keypad is on Press and hold the fn key to type in lowercase Press and hold fn shift to type in uppercase Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the factory For example e When num lock is on most keypad keys type numbers e When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an external keypad as you work A Press the num Ik key on the external keypad not on the computer 28 Chapter 4 Keyboard and pointing devices Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse Ey NOTE In addition to the pointing devices includ
76. n Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 YP PON Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings Using Computer Setup 81 Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS
77. n or for requesting a full refund of the computer please contact your local point of sale the seller Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents T WRG NINS ass 5 cairsiss sd cvta sa Secelecs pain seaele vas dau secs cous seaele eas dausecsle connie dele eau zauseclee cu vsausedec cov sauswanuviis wdes ca panseadoesssinensecurens 1 Finding INFOPMALION eee eee eee etree nee ieni ee eee tne ee eee renee eee et iinitan adiera A iaaiiai iiaia 2 2 GORING EO KNOW YOUN COND UES ecrire inia rsa enscinee tesvsineesesnasnieedmusmuines seasuieeastasnvess sabes 4 TOD peiin aa as ao entices a ntact cone Laoag sta Sap staa se Near teats desea dae as ea eae ade ead een seeiaeeau ees 4 TouchPad a A T E E A a arias 4 LAQUMS siiri
78. need to exit the program and then restart it A movie is not visible on an external display 1 If both the computer display and an external display are turned on press fn f4 one or more times to switch between the 2 displays Configure the monitor settings to make the external display primary a Right click on a blank area of the computer desktop and select Screen resolution b Specify a primary display and a secondary display Ey NOTE When using both displays the DVD image will not appear on any display designated as the secondary display Troubleshooting 91 The process of burning a disc does not begin or it stops before completion Be sure that all other programs are closed Turn off Suspend mode and Hibernation Be sure that you are using the right kind of disc for your drive Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive Contacting support If the information provided in this guide does not address your questions you can contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician EY NOTE When support chat is not available in a particular language
79. ng as expected follow these suggestions To enable or disable a wireless or wired network device right click the Network Connection icon in the notification area at the far right of the taskbar To enable devices select the check box from the menu option To disable the device clear the check box Be sure that the wireless device is turned on Be sure that the computer wireless antennas are free from obstructions Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on Troubleshooting 89 e Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem and that the lights are on e Disconnect and then reconnect all cables and turn the power off and then back on The optical disc tray does not open for removal of a CD or DVD 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the disc tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Eyf NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case The computer does not detect the optical drive If
80. og on to your computer with a swipe of a designated finger Enabling fingerprint authentication during logon To enable fingerprint authentication during logon 1 Select Computer gt YaST 2 Enter your root password and then click Continue 3 In the left pane click Hardware and then click Fingerprint Reader in the right pane 4 Select the Use Fingerprint Reader option y NOTE To enroll your fingerprint you must open the user management utility You can start this utility from the account setup dialog box by selecting the check box next to Start user management after finish Using the fingerprint reader select models only 75 Enrolling your fingerprint If you did not enroll your fingerprint when you set up your fingerprint user account you can open the user management utility to modify your fingerprint settings To open the user management utility and enroll your fingerprint 1 2 5 6 Select Computer gt YaST Enter your root password and then click Continue In the left pane click Security and Users and then click User and Group Management in the right pane Select the account that you want to modify and then click Edit Click the Plug Ins tab click Set the user s fingerprint and then click Launch Follow the on screen instructions to enroll your fingerprint Ey NOTE After your fingerprint is enrolled you can swipe your finger on the fingerprint reader when you turn on the computer unlock
81. op down menu next to Connector 4 Adjust the input volume by moving the Input volume slider to the desired setting Ey NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer right click the Sound icon in the notification area at the far right of the taskbar Using the webcam select models only Some computers include an integrated webcam located at the top of the display With the preinstalled software Cheese you can use the webcam to take a photo or record a video You can preview and save the photo or video recording Using the webcam select models only 33 The webcam software enables you to experiment with the following features e Capturing and sharing video e Streaming video with instant message software e Taking still photos Ey NOTE For details about using your webcam click the Help menu in the Cheese software Using video devices Your computer has the following external video ports e VGA e DisplayPort VGA The external monitor port or VGA port is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer A To connect a VGA display device connect the device cable to the external monitor port Press fn f4 to switch the image between the display devices connected to the computer
82. or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer Disconnect AC power and external devices connected to the computer Turn the computer upside down on a flat surface 2 3 4 Remove the battery See Inserting or removing the battery on page 40 5 Remove the service door See Removing or replacing the service door on page 47 6 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module 67 b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container 7 Insert a new memory module A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the m
83. our optical drive is displayed Inserting an optical disc Tray load 1 Turn on the computer 2 Press the eject button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle 7 NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray Ey NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Removing an optical disc Tray load There are 2 ways to remove a disc depending on whether the disc tray opens normally or not Using optical drives select models only 55 When the disc tray opens normally 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Ef NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray f
84. played at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select System Configuration gt Boot Options and then press enter In the Multiboot Express Popup Delay Sec field enter the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current MultiBoot setting When 0 is selected the Express Boot startup location menu is not displayed To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu is displayed during startup you have the following choices To specify a boot device from the Express Boot menu select your preference within the allotted time and then press enter To prevent the computer from defaulting to the current MultiBoot setting press any key before the allotted time expires The computer will not start until you select a boot device and press enter To allow the computer to start according to the current MultiBoot settings wait for the allotted time to expire Choosing MultiBoot preferences 87 A Troubleshooting and support Troubleshooting The following sections describe several common
85. puter is not plugged into external power the computer runs on battery power When a charged battery is in the computer and the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer Ef NOTE When you disconnect AC power the display brightness is automatically decreased to save battery life For information on increasing or decreasing display brightness see Keyboard and pointing devices on page 26 You can keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power Z WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Using battery power 39 Displaying the remaining battery charge A Move the pointer over the Power icon in t
86. r e Do not store passwords in a file on the computer The following tables list commonly used passwords and describe their functions Setting passwords in the operating system Operating system passwords Function Root password Protects access to an operating system root level account User password Protects access to an operating system user account Setting passwords in Computer Setup Computer Setup passwords Function BIOS administrator password Protects access to Computer Setup DriveLock master password Protects access to the internal hard drive that is protected by DriveLock It is also used to remove DriveLock protection This password is set under DriveLock Passwords during the enable process DriveLock user password Protects access to the internal hard drive that is protected by DriveLock and is set under DriveLock Passwords during the enable process TPM embedded security password select models only When enabled as a BIOS administrator password protects access to the computer contents when the computer turns on restarts or exits Hibernation This password requires the optional embedded security chip to support this security feature For details about each of these passwords see the following topics Using passwords 71 Managing a BIOS administrator password To set change or delete this password follow these steps 1 Open Computer Setup by turning on or restarting the computer
87. re removing the battery Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Management in Control Center Preferences set using Power Management do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs If Hibernation is enabled and the computer is on or in Suspend the computer initiates Hibernation If Hibernation is disabled and the computer is on or in Suspend the computer remains briefly in Suspend and then shuts down and loses any unsaved information 42 Chapter6 Power management Resolving a low battery level Resolving a low battery level when external power is available A Connect the computer to external power using one of the following devices e AC adapter e Optional docking or expansion device e Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Replace the discharged battery with a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available e initiate Hibernation e Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hib
88. re the Internet through Bluetooth is a limitation of Bluetooth and the operating system Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network Using a modem select models only A modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable purchased separately In some countries or regions a specific modem cable adapter is also required Jacks for digital PBX systems may resemble analog telephone jacks but they are not compatible with the modem A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer pau E Connecting a modem cable 1 Plug the modem cable into the modem jack 1 on the computer Using Bluetooth wireless devices select models only 23 2 Plug the modem cable into the RJ 11 telephone wall jack 2 Connecting a country or region specific modem cable adapter Telephone jacks vary by country or region To use the modem and the modem cable outside the country or region in which you purchased the computer you mu
89. riisrers tiiran SNARE EAA NEEE ANANE ENARE 65 Using the docking CONMECION cencccrecrecrecrearia innari A E 66 9 MGMOry MOGUICS sects iccscccd sreiecssccdscetisccddcetiman vets Folin cats ES S a a A a 67 10 SUNN cs sci vi sccec opaw ase da uatiods bus venamn uy is clesten uu usadu bani as deeeads busy ou aeuasu dee eoech bu dor eenuntedee bods eaveemeas eed emeua eters eee 70 Protecting the COMPUTED cc cece eee eeeeee cette eeene eee e eee teeeee NENN eiA E NEERA AEE AN NAAR N EEANN AARE RTN 70 SING PASSWOFS feed ek sscere a eatielacannsueleda A aeons Seeaaiieds hee ces aaeaateeaeeacetacaees 71 Setting passwords in the operating system eee cece ects eeeee eter ee eeeeaeeeeeeeeetaeeeeeeeneeaaas 71 Setting passwords in Computer Setup eceeeeeeeeeeceeeaecaaecaeecaeeceeeeeeeeeeeeeeeeeeeeneess 71 Managing a BIOS administrator password ccccceeeeeeteeeeeeenteeeeeeeeaaeeeeeeeaas 72 Entering a BIOS administrator password 000 0 eee eeeeeeeeeeeeeeeeteeeeeeeeeeenaeeeeeeeeeeaaas 72 Using a Computer Setup DriveLock password ccceceeceeeeeeeeeeeeecaecaeeeeeeeeeeeeeeeeetteteteees 72 Managing a DriveLock password cccccceeeeeeeeeeeeeeteeeeeeeeenaeeeeeseeetaeeeeeeeeeaas 73 Entering a DriveLock password ceecceeeeneeee eter eeeeeeaaeeeeeeeeeeetaeeeeeeeeeeenaaas 73 Using Computer Setup Automatic DriveLock c cccceececeeceecceeeeeeeeeeeeeeeeeeseecaaeaaaaaecaeeceeeeeeeeeeeneess 73 M
90. rnnnseennnnnnennn 80 Restoring factory settings in Computer Setup essseeeeessssessessrrnnesseeennnnenannannnaaatntnnnaaaannannn 81 Updating the BlOS mensrsurn a a A E O 82 Determining the BIOS version aaaeeseeessssssesererrreesrrrrrresdeninnneaeiinannaaattinnaaaannnnanaaannannenaeaanna 82 Downloading a BIOS Update ecreis eriin aAA EEA EE ATTE R 82 Using Advanced System Diagnostics eessssenessrnesseernannrsnnnaantennaaatannnaatennnaadtannnaatennnaanaannaaeeen ananena 83 VS WGN B O08 nienean a EEA A E a a RAEAN 84 About the boot device Order srirecnsaienarnnanii a a E A aE A T E AER 84 Enabling boot devices in Computer Setup ceccecceccceeeeeeeeeeeeeeeeeeeseesecaaaeaaeeaeeeeeeeeeeeeeeeeeeees 85 Considering boot order Chane c cece eeeeee eect RRR EREA NA NERAST 85 Choosing MultiBoot preferences ci c2sccsieiecseeeedelevesneee deta stdaceeaste sedans eaeaeadeneeaseedteeneasnndtvineaanevenes 86 Setting a new boot order in Computer Setup cceeeeeeeeecceecaeceeeeeeeeeeeeeeceeenaeaaeeeeeeeeees 86 Dynamically choosing a boot device using the f9 prompt 0 eee ceeeeeeeeeeeteeeeeeeenteeeeeeeeeaaes 87 Setting a MultiBoot Express prompt cecceeeeeeeeeeecenceeeaaecaecaeecaeeeeeeceeeeeeeeeeeeeeeeeeeteeees 87 Entering MultiBoot Express preferences cccccccceceeceeeeeeeeeeeeeeeeeeteeeeeteeteeeteeteeeteneeeees 87 Appendix A Troubleshooting and SUppolt cce
91. ry bay 93 battery bay identifying 17 battery light 10 battery release latch 17 battery replacing 40 BIOS determining version 82 downloading an update 82 updating 82 BIOS administrator password creating 72 entering 72 managing 72 Bluetooth device 23 Bluetooth label 93 boot devices enabling 85 buttons keyboard light 15 left pointing stick 4 left TouchPad 5 optical drive eject 13 power 7 right pointing stick 5 right TouchPad 5 volume 33 c cables 1394 63 eSATA 64 LAN 25 USB 62 caps lock light identifying 6 changing boot order 86 charging batteries 41 checking audio functions 33 cleaning your computer 94 components bottom 17 display 15 front 10 left side 13 rear 14 right side 11 top 4 Computer Setup enabling bootable devices 85 navigating and selecting 80 passwords setin 71 restoring factory settings 81 setting boot order 86 setting MultiBoot Express prompt 87 computer setup navigating and selecting 80 restoring factory settings 81 configuring ExpressCards 59 connecting to a WLAN 21 connector docking 66 connector power 13 conservation power 43 corporate WLAN connection 21 critical battery level 42 D display image switching 27 display release latch 10 DisplayPort connecting 35 DisplayPort identifying 11 12 docking connector 66 docking connector identifying 17 drive media 38 drivelock password creating 72 managing 72 drives boot order 84 external 65 handling 46 hard 65
92. st obtain a country or region specific modem cable adapter To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the modem cable adapter 2 3 Plug the modem cable adapter 3 into the telephone wall jack 24 Chapter 3 Networking Connecting to a local area network LAN select models only Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect the network cable 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 or a router not illustrated j E o Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Connecting to a wired network 25 4 Keyboard and pointing devices Using the keyboard Identifying the hot keys y NOTE Your computer may look slightly different from the illustration in this section A hot key is a combination of the fn key 1 and one of the function keys 2 To use a hot key A Briefly press
93. t Connects an optional USB device 5 DisplayPort gt Connects an optional digital display device such as a high performance monitor or projector 6 Vents 2 7 ra Security cable slot Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Attaches an optional security cable to the computer NOTE The security cable is designed to actas a deterrent but it may not prevent the computer from being mishandled or stolen 12 Chapter 2 Getting to know your computer Left Ey NOTE Your computer may look slightly different from the illustration in this section Component 1 z Power connector Description Connects an AC adapter 2 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 3 4 JEE USB 3 0 ports 2 HP ExpressCard slot or smart card reader depending on configuration Connect optional USB 3 0 devices and provide enhanced USB power performance Supports optional ExpressCards or smart cards 5 Media Card Reader Supports the following digital card formats e MultiMediaCard MMC e MMC e Secure Digital SD Memory Card e SDHC e SDXC 6 Upgrade bay optical drive shown The upgrade bay can hold a weight saver option a hard dr
94. t when the computer restarts Ey NOTE To connect a NIC to a Preboot eXecution Environment PXE or Remote Program Load RPL server without using MultiBoot press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then quickly press f12 Considering boot order changes Before changing the boot order note the following considerations When the computer restarts after the boot order has been changed the computer attempts to start using the new boot order If there is more than one type of boot device the computer attempts to boot using the first device of each type of boot device except for optical devices For example if the computer is connected to an optional docking device that contains a hard drive this hard drive will be shown in the boot order as a USB hard drive If the system attempts to boot from this USB hard drive and fails it will not attempt to boot to the hard drive in the hard drive bay Instead it will try to boot to the next type of device in the boot order However if there are two optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device Enabling boot devices in Computer Setup 85 Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive
95. tartup from an optical drive diskette drive or Boot options feature in Computer Setup internal network adapter Unauthorized access to data e Firewall software e Operating system updates Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup system identification information Unauthorized removal of the computer Security cable slot used with an optional security cable Computer Setup is a utility accessed by pressing f10 when the computer is turned on or restarted When using Computer Setup you must use the keys on your computer to navigate and make selections 70 Chapter 10 Security Using passwords A password is a group of characters that you choose to secure your computer information Several types of passwords can be set depending on how you want to control access to your information Passwords can be set in the Computer Setup utility that is preinstalled on the computer e Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS e f you forget both the DriveLock user password and the DriveLock master password set in Computer Setup the hard drive that is protected by the passwords is permanently locked and can no longer be used Use the following tips for creating and saving passwords e When creating passwords follow requirements set by the program e Write down your passwords and store them in a secure place away from the compute
96. the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions 80 Chapter 12 Computer Setup BIOS and Advanced System Diagnostics 2 2z NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup Press f10 to enter Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings i
97. the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display 15 Component 1 Internal display switch Description Turns off the display or initiates Suspend if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN Record sound Internal microphones 2 select models only 3 NOTE Only models equipped with a webcam have 2 internal microphones Models without a webcam have only 1 internal microphone 4 Webcam light select models only On The webcam is in use 5 Webcam select models only Records video and captures still photographs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region 16 Chapter 2 Getting to know your computer Bottom Ey NOTE Your computer may look slightly different from the illustration in this section O Component 1 Vents 4 Description
98. the computer or resume from the Suspend or Hibernation state instead of typing a password 76 Chapter 10 Security 11 Backup and Recovery Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state You can create an HP factory image restore DVD using an installed or an external DVD RW optical drive You can also restore the computer to its factory condition from the HP dedicated recovery partition on the hard drive Z CAUTION Using Recovery completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To restore the computer using the HP factory image restore DVD you must first create the recovery disc To create the recovery disc Ey NOTE HP recommends that you create the HP factory image restore DVD in the event of a system failure 1 Select Computer gt More Applications 2 Inthe left pane clic
99. the fn key and then briefly press the second key of the hot key combination Hot key combination Description _ fn f3 Initiates Suspend which saves your information in system memory The display and other system components turn off and power is conserved To exit Suspend briefly press the power button CAUTION To reduce the risk of information loss save your work before initiating Suspend NOTE Ifa critical battery level occurs while the computer is in Suspend the computer initiates Hibernation and the information stored in memory is saved to the hard drive 26 Chapter 4 Keyboard and pointing devices Hot key combination Description fn f4 Switches the screen image among display devices connected to the system For example if a IC monitor is connected to the computer fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hot key can also alternate images among other devices that are receiving video information from the computer CE fn f6 Decreases speaker volume d fn f7 Increases speaker volume fn f8 Displays charge information for all installed batteries The display indicates which batteries are i charging and reports the amount of charge remaining in each battery fn f9 Decreases the screen brightness level oat
100. tic DriveLock password in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow keys to select Security gt Automatic DriveLock and then follow the on screen instructions Using Computer Setup Automatic DriveLock 73 Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be a software program you install on your computer and or network or it can be a solution made up of both hardware and software There are two types of firewalls to consider e __ Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Your computer or networking equipment may already have a firewall installed If not firewall software solutions are available Ey NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments
101. ton Your display settings can be modified by clicking your monitor in the dialog box and then selecting the Display properties tab or Multi Display tab After the settings are configured click Apply and then click OK Your computer may require rebooting DisplayPort The DisplayPort connects a compatible digital display device such as a high performance monitor or projector The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity Using video devices 35 A Toconnect a digital display device connect the device cable to the DisplayPort D Cai is Ey NOTE Press fn f4 to switch the image between the display devices connected to the computer NOTE To remove the device cable press down on the connector latch to disconnect it from the computer 36 Chapter5 Multimedia 6 Power management Shutting down the computer A CAUTION Unsaved information will be lost when the computer is shut down The shutdown command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB port e When the computer will be unused and disconnected from external power for an extended period To shut do
102. ve the optical drive while the computer is on in the Suspend state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove an optical drive from the upgrade bay 1 af N SP m SS eR Save your work Shut down the computer and close the display Disconnect all external hardware devices from the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface with the upgrade bay toward you Remove the battery Remove the service door Loosen the upgrade bay screw 1 Using a flat bladed screwdriver gently press the tab to release the optical drive 2 Remove the optical drive from the upgrade bay 3 To install an optical drive in the upgrade bay 1 Insert the optical drive into the upgrade bay 1 Replacing an optical drive 53 2 Tighten the upgrade bay screw 2 3 Replace the service door 4 Insert the battery 5 Turn the computer right side up and then reconnect AC power and external devices to the computer 6 Turn on the computer 54 Chapter 7 Drives Using optical drives select models only Identifying the installed optical drive A Select Computer gt More Applications and then select Audio amp Video in the left pane A list of all the devices installed in your computer including y
103. ve the ExpressCard a Gently press in on the ExpressCard 1 to unlock it b Pull the ExpressCard out of the slot 2 Using a USB device Universal Serial Bus USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Some USB devices may require additional support software which is usually included with the device For more information about device specific software see the manufacturer s instructions The computer has at least 1 USB port that supports USB 1 0 1 1 2 0 or 3 0 devices Your computer may also have a USB charging port that provides power to an external device An optional docking device or USB hub provides additional USB ports that can be used with the computer Using a USB device 61 Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device Sy NOTE A To connect a USB device to the computer connect the USB cable for the device to the USB port d NOTE When you connect a USB storage device you may see a message in the notification area to let you know that the device is recognized by the system Removing a USB device Z CAUTION To prevent damage to a USB connector do not pull on the cable to remove the USB device CAUTION To prevent loss of information or an unresponsive system use the following procedure to safely remove a U
104. vents free from obstructions while you are using the computer WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Ey NOTE The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during operation An external device is not working Follow these suggestions if an external device does not function as expected Turn on the device according to the manufacturer s instructions Be sure that all device connections are secure Be sure that the device is receiving electrical power Be sure that the device especially if it is older is compatible with the operating system Be sure that the correct drivers are installed and updated The wireless network connection is not working If a wireless network connection is not worki
105. version information also known as ROM date and System BIOS can be displayed as follows 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter YNOTE You can also determine the BIOS version by turning on or restarting the computer pressing the esc key while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pressing the f1 key Follow the on screen instructions to exit this screen Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord
106. wireless button Use the wireless button to turn both the wireless network controller and the Bluetooth controller off or on simultaneously They can be controlled individually through Control Center or Computer Setup Ey NOTE See Getting to know your computer on page 4 for information on identifying the type and location of the wireless button on your computer Using the operating system controls To enable or disable a wireless or wired network device 1 Right click the Network Connection icon in the notification area at the far right of the taskbar 2 To enable or disable one of the following devices select or clear one of the following options e Enable Networking all network devices Enable Wireless 20 Chapter3 Networking Using a WLAN A wireless connection connects the computer to Wi Fi networks or WLANs A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE When creating a wireless connection or allowing access to users in a network you are prompted for the root password Connecting to an existing WLAN 1 Be sure that the WLAN device is on Ey NOTE See Getting to know your computer on page 4 for information on identifying the location of the wireless button and wireless light on your computer 2 Click the Network Connection icon in the notification area at the far right of the taskbar Available wireless networks are liste
107. wn the computer follow these steps Ey NOTE If the computer is in the Suspend state or in Hibernation you must first exit Suspend or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Computer gt Shutdown gt Shut Down If the computer is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided until shutdown occurs e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power and then remove the battery Setting power options Using power saving states The computer has two power saving states enabled at the factory Suspend and Hibernation When Suspend is initiated the power lights blink and the screen clears Your work is saved to memory letting you exit the Suspend state faster than exiting Hibernation If the computer is in the Suspend state for an extended period or if the battery reaches a critical battery level while in the Suspend state the computer initiates Hibernation Shutting down the computer 37 When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off CAUTION To prevent possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Suspend or Hibernation while reading from or writing to a disc or an external medi
108. ystem use the following procedure to safely remove the digital card Save your information and close all programs associated with the digital card 58 Chapter 8 External cards and devices To remove a digital card 1 Open File Browser by selecting Computer gt Nautilus 2 Inthe Places list in the left pane of File Browser click the Eject icon next to the name of the digital card Ey NOTE You are prompted that it is safe to remove the hardware device 3 Press in on the card 1 and then remove it from the slot 2 Q P L o Ey NOTE If the card is not ejected pull the card out of the slot Ya Using ExpressCards select models only An ExpressCard is a high performance PC Card that is inserted into the ExpressCard slot ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association PCMCIA but application software to use the device may be required Ey NOTE To conserve power stop or remove an ExpressCard when it is not in use Configuring an ExpressCard Install only the software required for the card If you are instructed by the ExpressCard manufacturer to install device drivers e Install only the device drivers for your operating system e Do not install additional software such as card services socket services or enablers that are supplied by the ExpressCard manufacturer Using ExpressCards select models only 5

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