HP 6120 series User's Manual
Contents
1. RG book Page 5 Wednesday July 31 2002 9 38 AM finding information Several documents are included with the HP printer They provide instructions on how to install the printer software connect the printer to network operate the printer and find help for information about platform Windows Installation troubleshooting Windows selup poster Printer software and hardware setup Macintosh Macintosh setup instructions Macintosh setup poster this Printer box contents Windows reference Additional installation troubleshooting Macintosh guide HP support HP printer warranty Printer Printer documentation including the onscreen Windows LO Assistant user s guide e HP support e Productivity solutions e Shopping links to printer supplies and other HP products Printer and software utilities Networking information including Using the printer on a network Setting up wireless print servers and ethernet connections a onscreen Complete product information including Macintosh 3 user s guide Using maintaining and troubleshooting the printer Warranty statement Environmental statement and regulatory notices For access instructions see viewing the onscreen user s guide on page 6 release Known software compatibility issues Windows notes Click Start gt Programs gt Hewlett Packard gt hp deskjet printer gt release nofes2. maintaining proof of date of purchase 1 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free modification 2 HP s limited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any e Improper or inadequate maintenance or Software interfacing media parts or supplies not provided or supported by HP or e Operation outside the product s specifications 3 For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 4 warranty period notice defect software media or ink cartridge covered by HP s warranty HP shall replace the defective product If HP receives notice of a defect in any hardware product covered by HP s warranty during the applicable warranty period HP shall either repair or replace the defective product at HP s option HP is unable to repair or replace as applicable a defective product covered by HP s warr
3. The following terms and conventions are used in this reference guide terms The hp deskjet 6120 series printer may be referred to as the HP Deskjet 6120 printer the HP Deskjet the HP printer or the printer symbols The symbol guides you through a series of software steps For example Click Start gt Programs gt Hewlett Packard gt hp deskjet printer gt release notes to view the release notes cautions Caution indicates possible damage to the HP printer or to other equipment For example Caution not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections a5 FDR RG book Page 3 Wednesday July 31 2002 9 38 7 introducing the hp deskjet 6120 series printer what s in the box Thank you for buying an hp deskjet 6120 series printer Your printer box contains the following items 1 printer 5 printer software CD 2 two sided printing accessory duplexer 6 black hp 45 print cartridge 3 setup posters 7 tri color hp 78 print cartridge 4 this reference guide 8 power cord s If any of these items is missing from the box talk to your HP dealer or contact HP Support See contacting hp support on page 20 for more information Dx Printer drivers for Mac OS 8 6 9 04 and Mac OS X Classic are available on HP s website http www hp com support e
4. 18 10 install the printer software Windows 1 Insert the printer software CD in the computer s CD ROM drive 2 Follow the onscreen instructions and use the following information to complete the installation Printer connection Connected via network Network setup Basic network setup for a PC or server After the installation has completed follow the onscreen instructions to print a test page e Go a5 RG book Page 11 Wednesday July 31 2002 9 38 e Macintosh Only Macintosh computers running Mac OS 9 04 or Mac OS X v10 1 and that support TCP IP can communicate with the printer via the printer s built in ethernet feature Mac OS X v10 1 1 Insert the printer software CD in the computer s CD ROM drive The CD contents window appears 2 Double click the hp deskjet installer icon The hp deskjet installer window appears 3 Select OS X installer then click the Install button 4 After the installation is complete open Print Center 5 Click the Add Printer button The Add Printer dialog box appears 6 Select hp deskjet IP from the pop up menu The Discover Printer dialog box appears 7 Click the Discover button When the printer is discovered its name appears in the printer list 8 Select the printer name from the printer list 9 Click the Add button 10 Close Print Center Mac OS 9 044 Download the Mac OS 9 04
5. 222222 2222 255225 9 9 566 tekane 20 SUDPOMl PrOCESS e Hews oes dee 20 SOME MOON ssi rend REEE E Rm JagG EE 20 ee ee GE eo oe ARE eee 21 NN 22 obtaining a warranty extension heic ore 22 hp printer limited warranty statement 23 25 regulatory model number 22225555555 een 25 7 e a5 RG book Page 2 Wednesday July 31 2002 9 38 AM Edition 1 September 2002 Copyright 2002 Hewlett Packard Company notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company acknowledgements Microsoft and Windows are registered trademarks of Microsoft Corporation Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated Mac Macintosh AppleTalk and Mac OS are trademarks of Apple Computer Inc registered in the U S and other countries terms and conventions
6. Go 7 a5 RG book Page 4 Wednesday July 31 2002 9 38 AM connectivity This printer has several connectivity options USB cable Network USB cable Purchase a Universal Serial Bus USB 2 0 full speed compliant cable Use with Windows 98 Me 2000 XP and or Macintosh computer systems y Macintosh computers running Mac OS 8 6 can connect to the printer network Both the Windows and Macintosh platforms offer a number of ways to connect the printer to a network Windows wireless connection Use an HP Jetdirect 380x wireless external print server to make the printer available on a wireless network see the print server documentation for instructions wired network connection Use the printer s builtin ethernet feature to connect the printer to an ethernet network see built in ethernet on page 9 only through the printer s USB port Macintosh wireless connection Use an HP Jetdirect 380x wireless external print server to make the printer available on a wireless network see the print server documentation for instructions wired network connection Use the printer s built in ethernet feature to connect the printer to an ethernet network see built in ethernet on page 9 Only Macintosh computers running Mac OS 9 04 or Mac OS X v10 1 and that support TCP IP can communicate with the printer via the builtin ethernet feature AP Go a5
7. Reader Installer icon if Acrobat Reader is not installed on your computer Reader Installer Adobe Acrobat Reader is installed automatically After it is installed double click the User s Guide icon to display the user s guide 7 a5 FDR RG book Page 8 Wednesday July 31 2002 9 38 buttons and lights The printer buttons let you turn the printer on and off cancel a print job or resume printing The lights give you visual cues about the status of the printer 1 cancel button 2 print cartridge status light 3 resume button and light 4 power button and light 5 link light 6 activity light cancel button Pressing the Cancel button cancels the current print job print cartridge status light The light inside the Print Cartridge Status symbol flashes when print cartridge is low on ink or incorrectly installed or the printer s top cover is open resume button and light The Resume light flashes when an action is required such as loading paper or clearing paper jam When the action is completed press the Resume button to continue printing power button and light The Power button turns the printer on and off It may take a few seconds for the printer to turn on after you press the Power button The green light next to the Power button flashes when the printer is processing Caution Always use the Power button on the front of the printer to turn the printer on and off
8. printer driver and installation instructions from HP s website http www hp com support troubleshooting If you have trouble installing the printer software see troubleshooting ethernet on page 18 11 7 a5 RG book Page 12 Wednesday July 31 2002 9 38 print cartridges using print cartridges The printer uses the following print cartridges print selection product cartridge number number black 51645 tri color c6578 For more information see these sections psi in the onscreen user s guide checking the print cartridge status replacing print cartridges maintaining print cartridges print cartridge recovery replacing a print cartridge To replace a print cartridge 1 Press the Power button to turn on the printer 2 Open the top cover The print cartridge cradle moves to the center of the printer 3 Raise the cradle latch 12 e 4 Lift the print cartridge out of the cradle To return emply print cartridges to HP see print cartridge recovery in the onscreen user s guide Remove the replacement print cartridge from its packaging and carefully remove the plastic tape Hold the print cartridge so that the copper strip is on the bottom 1 pull tab to remove the plastic tape Caution To prevent clogs ink failure and bad electrical connections do not touch the print cartridge ink
9. program does not start automatically then see to solve the problem on page 13 15 FDR RG book Page 16 Wednesday July 31 2002 9 38 installation troubleshooting Windows USB continued what is the problem When I tried installing the printer software the installation stopped When I tried installing again the New Hardware Found Wizard was gone and the USB port was not available possible causes to solve the problem The operating system terminated 1 any virus protection programs or other the installation before it was software programs that are running on the complete computer 2 Insert the printer software CD into the CD ROM drive 3 Follow the onscreen instructions If the installation program does not start automatically then see to solve the problem on page 13 16 a5 RG book Page 17 Wednesday July 31 2002 9 38 installation troubleshooting Windows USB continued r Ay what is the problem When I connect USB cable between the printer and my computer an Unknown Device message appears If you are using Windows 2000 the Unknown Device message does not mean that there is a problem However if you are using Windows 98 Me or XP the Unknown Device message does mean that there is a problem Use the troubleshooting steps below to solve the problem possible causes to solv
10. the onscreen user s guide 19 aa a5 RG book Page 20 Wednesday July 31 2002 9 38 e contacting hp support HP support provides expert advice on using your HP printer or solving problems with your printer support process The HP support process works most effectively if you look for help in the following order 1 Search the user s guide on your computer See viewing the onscreen user s guide on page 6 2 Use the Internet any time of the day to Check for software updates from See HP s online support pages product help Send an email message 3 Contact HP support by phone during regular office hours For more information see support by phone on page 21 Support options and availability vary by product country region and language 20 hp support websites If you have access to the Internet you can obtain wide variety of information about your printer Visit our website at www hp com support for the latest printer software and support information hp support email One to one email gives direct answers to your questions from an HP support technician Email support is great way to ask technical questions and obtain answers that are tailored to your specific need Enter your question on Web form and receive an email reply software updates Use either of the following methods to obtain copies and updates of th
11. CTORY QUALITY AND FITNESS FOR PARTICULAR PURPOSE C limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 24 i local law This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may e Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom Otherwise restrict th
12. RG book Page 14 Wednesday July 31 2002 9 38 AM installation troubleshooting continued what is the problem The printer software seemed to install correctly but the printer name does not appear when File gt Print is selected The printer is not shown in the Printers folder on the Control Panel possible causes to solve the problem The printer software was not 1 Close any virus protection programs or other installed successfully software programs that are running on the computer 2 Insert the printer software CD into the CD ROM drive 3 Follow the onscreen instructions If the installation program does not start automatically then see to solve the problem on page 13 14 FDR RG book Page 15 Wednesday July 31 2002 9 38 Windows USB Use the information in this section if you have problems setting up your HP printer with a USB cable If you need help after the printer is set up see the onscreen user s guide what is the problem The Plug and Play operation did not complete the New Hardware Wizard did not finish possible causes to solve the problem The computer could not find the 1 Cancel the New Hardware Wizard printer driver 2 Remove the printer software CD from the CD ROM drive 3 Re insert the printer software CD into the computer s CD ROM drive A4 Follow the onscreen instructions to install the printer software IF the installation
13. Using power strip surge protector or a wall mounted switch to turn the printer on and off may cause printer failure ethernet lights For description of the printer s ethernet lights see builtin ethernet on page 9 7 a5 FDR RG book Page 9 Wednesday July 31 2002 9 38 e built in ethernet The printer s built in ethernet feature allows the printer to be connected to an ethernet network without the need for an external print server Only Macintosh computers running Mac OS 9 04 or Mac OS X v10 1 and that support TCP IP can communicate with the printer via the printer s built in J ethernet feature The printer does not support AppleTalk 1 link light 2 activity light lights internal web page The Link light is solid when the printer is Use the printer s internal web page to powered on and connected to an view network data and configure ethernet network network settings The Activity light flashes when the printer Follow these steps to open the printer s is receiving or transmitting data over the internal web page 1 Verify that the printer your computer are both connected to the network configuration page network Tha newark 2 Launch your Internet browser use configuration page Microsoft Internet Explorer 5 0 or provides useful higher or Netscape 4 75 or higher v information about the 3 Enter the printer s URL in
14. anty HP shall within a reasonable time after being notified of the defect refund the purchase price of the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP s limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle East Africa Argentina Brazil Mexico Venezuela and France s Departements D Outre Mer for those excepted areas the warranty is valid only in the country of purchase Contracts for additional warranty services such as on site service may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer Any applicable print cartridge warranty shall not apply to HP print cartridges that have been refilled remanufactured refurbished misused or tampered with in any way 23 K a5 RG book Page 24 Wednesday July 31 2002 9 38 4 B limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFA
15. cumentation button on the HP Printer Assistant screen 3 Click printer user s guide 4 Select user s guide is available in other languages ot the bottom of the screen 5 Insert the printer software CD into the computer s CD ROM drive 6 Select your language from the list that appears e If Acrobat Reader is installed on your computer the user s guide is displayed fn Use Acrobat 4 0 or later to view the user s guide e If Acrobat Reader is not installed on your computer it is installed automatically then the user s guide is displayed x Bi a5 FDR RG book Page 7 Wednesday July 31 2002 9 38 7 e Macintosh Adobe Acrobat Reader 4 0 or later is required to view the user s guide in Mac OS 8 6 and 9 044 If you do not have Acrobat Reader install it from the printer software CD AJ If you are a Mac OS X v10 1 user view the onscreen user s guide with 0 Adobe Acrobat Reader 5 0 available free of charge from www adobe com You will not be able to navigate the onscreen user s guide using Preview To open the user s guide 1 Insert the printer software CD into the computer s CD ROM drive The HP Deskjet screen is displayed 2 Select the User s Manuals folder for your language 3 Do one of the following Double click the User s Guide icon if Acrobat Reader is installed on your computer User s Guide Mac OS 8 6 and 9 x Double click the
16. e ability of a manufacturer to enforce such disclaimers or limitations or e Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on the duration of implied warranties FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS AP Go a5 RG book Page 25 Wednesday July 31 2002 9 38 4 product specifications black text print speed Draft Up fo 20 pages per minute Fast Normal Up to 11 pages per minute Normal Up to 7 pages per minute Best Up to 1 4 pages per minute mixed text with color graphics print speed Draft Up fo 13 pages per minute Fast Normal Up to 6 9 pages per minute Normal Up to 5 pages per minute Best Up to 1 2 pages per minute These are approximate figures The exact speed varies with the system configuration software program and document complexity memory 16 MB built in RAM power consumption 2 watt maximum when off watts maximum when not printing 35 watts average when printing declared noise emissions in accordance with ISO 9296 Best Mode Sound power level LWAd 5 5 Bels A Sound pressure level L
17. e printer software Download the printer software from HP s website Phone HP support to request a CD containing the software update files See support phone numbers on page 22 e Bi a5 RG book Page 21 Wednesday July 31 2002 9 38 4 hp support by phone HP provides telephone support free of charge during the printer s free phone support period free phone support period The list below shows the free phone support period for your country region Standard phone company charges apply country region phone support North America 1 year Asia Pacific 1 year Europe Middle East See below Africa Latin America I year including Mexico Europe Middle East and Africa For phone support in Europe please consult the following website to check the details and conditions of phone support in your country region www hp com support Alternatively you can ask your dealer or call HP at the phone number listed for your country region See support phone numbers on page 22 As a part of our continuing effort to improve our phone support services we advise you to check our website on a regular basis for new information regarding service features and delivery before placing a call Before placing a call for help try these free support options Search the user s guide on your computer see viewing the onscreen user s guide
18. e the problem a m qum Static electricity has built up in 1 Disconnect the USB cable from the printer the cable between the printer 2 Unplug the printer from its power cord and your computer 3 Wait approximately 30 seconds You may have a defective USB 4 Plug the power cord into the printer anbi 5 Plug the USB cable into the printer 6 Replace the USB cable or use a parallel cable if Unknown Device continues to appear in the New Hardware Found dialog box and you are not using Windows 2000 17 ej Bs a5 RG book Page 18 Wednesday July 31 2002 9 38 e troubleshooting ethernet Use the information in this section if you have problems setting up your HP printer with its builtin ethernet feature If you need help after the printer is set up see the electronic documentation what is the problem e The ethernet cable is connected to the printer but the Link light is off possible causes to solve the problem The printer is not powered on Press the Power button to power on the printer The ethernet hub or router is not Verify that the hub or router is powered on powered on or is Consult the documentation that came with the malfunctioning hub or router to verify that it is working properly are not using 5 5 us a CAT 5 ethernet cable with a RJ 45 nme ethernet cable to con
19. ec 5 deskjet 6120 series printer d NS M A 8 5 9 2 0 0 2 1 3 ly Ju y sda si e dn ei Wi ii ge Pa 15 o bo G R R D F IN INS a5 RG book Page I Wednesday July 31 2002 9 38 AM 7 e reference guide hp deskjet 6120 series printer table of contents introducing the hp deskjet 6120 series printer 3 VADER o 542545455 IT LIT TUTTI 3 EOE me 4 REE S 4 o M 4 finding information TC rnm 5 viewing the onscreen user s guide eee 6 VOR d ane dati SG 6 EEE SENESTE Z busco and DEG sid 4d ddp 4 pd ded NPE 8 nod DON ecd bg ex ia d d 8 bant esntidge datus 8 resume button and bh doa 8 ee RER HER HORE ER 8 pln bI 8 Dulldn GIBT 5 55 5555 55555 55558 55 55 9 9 eee eee ER erTervprsse dg 9 Mee web pagere 4 2445 vesen Sekker EAN BEERS 9 EEE 10 install he printer 10 poni 6 5 25255 5 2 gt gt 65 5 5 EEEE 12 installation 13 MONROE EEE 13 i UP 15 ircublesheeling ehem vasssesikasanedeklger sak du bekk eid 18 contacting hp 2
20. es a5 RG book Page 6 Wednesday July 31 2002 9 38 AM viewing the onscreen user s guide The onscreen user s guide provides instructions for using the HP printer Information is also provided to help you solve printer problems that may occur Windows When you install the printer software the onscreen user s guide is installed automatically Open the user s guide through the HP Printer Assistant a tool that also provides Network printing information Customer care through HP support Productivity solutions e Shopping links to printer supplies and other HP products Printer and software utilities The HP Printer Assistant icon is displayed on the Windows desktop after you install the printer software accessing the user s guide To view the user s guide 1 Double click the hp printer assistant icon on your computer desktop The HP Printer Assistant appears 2 Click the documentation button 3 Click printer user s guide You can also open the user s guide from the Start menu by clicking Start gt Programs gt Hewlett Packard gt hp deskjet printer gt user s guide Adobe Acrobat versions of the user s guide The user s guide is also available in the following languages Arabic Greek Hebrew e Turkish If you want to view the user s guide in one of these languages 1 Double click the hp printer assistant icon on your computer desktop 2 Click the do
21. nect the printer to the network ios Jl M The ethernet cable is not securely Verify that the cable is securely connected to connected the printer and hub or router The cable snaps V into place when connection is secure X m The ethernet cable is broken Use a different ethernet cable to connect the printer to the network S 18 aa e a5 RG book Page 19 Wednesday July 31 2002 9 38 troubleshooting ethernet continued d what is the problem amp The printer cannot be detected during software installation possible causes to solve the problem The printer is not connected to Connect the printer to the network see the network connect the printer on page 10 The computer is not connected to Verify that the computer is connected to the the network network The computer cannot discover ER the printer s IP address 1 Print a network configuration page see network configuration page on page 9 2 Find the printer s IP address item 7 on the configuration page 3 On the Identify Printer panel of the software installer select Specify a printer by address then click Next 4 On the Specify Printer panel of the software installer select IP Address 5 Enter the printer s IP address in the Address box then click OK 6 Follow the onscreen instructions to complete the installation Macintosh See ethernet troubleshooting in
22. nozzles or copper contacts and do not remove the copper strips Push the print cartridge firmly into the cradle Secure the cradle latch Verify that plain paper is loaded in the In tray then close the top cover The printer automatically prints a calibration page whenever a print cartridge is replaced a5 RG book Page 13 Wednesday July 31 2002 9 38 4 installation troubleshooting Windows Use the information in this section if you have problems setting up your HP printer If you need help after the printer is set up see the onscreen user s guide in the Printer Assistant See viewing the onscreen user s guide on page 6 of this reference guide for instructions rs what is the problem The installation program does not start automatically when the CD is inserted possible causes to solve the problem Auto run is disabled The computer cannot find the autorun exe program on the printer software CD 1 Insert the printer software CD into the computer s CD ROM drive Be careful to position the CD correctly 2 Select Start Run then click Browse 3 Browse to the HPPP CD ROM icon then click Open 4 Select Setup then click Open The setup exe file appears in the Run dialog box 5 Click OK 6 Follow the onscreen instructions to install the printer software 13 Go d FDR
23. oAm bystander positions 42 dB Fast Normal Mode Sound power level LWAd 6 4 Bels A Sound pressure level LoAm bystander positions 51 dB power requirements Input Voltage 100 to 240 VAC 10 Input Frequency 50 to 60 Hz x 3 Hz Accommodates the worldwide range of AC line voltages and frequencies regulatory model number For regulatory identification purposes this product is assigned Regulatory Model Number The Regulatory Model Number for the printer is VCVRA 0201 This regulatory number should not be confused with the marketing name hp deskjet 6120 series or product number C8959a C8959b 25 Go 4 38 dnesday July 31 2002 9 FDR RG book Page 26 We is 26
24. on page 6 Use the Internet any time of the day to Check for software updates from HP Use HP s online support pages for product help If the problem is not solved using the above options call an HP support technician while in front of the computer and printer For faster service on the phone and to ensure that time is wisely used be prepared to provide information about what has been tried to solve the problem as well as the following The printer s model number located on the label on the front of the printer The printer s serial number located on the bottom of the printer The computer s operating system The version of the printer driver also referred to as the printer software Messages displayed at the time the situation occurred Answers to these questions Has this situation happened before Can you recreate it Did you add any new hardware or software on your computer around the time this situation began 21 46 a5 RG book Page 22 Wednesday July 31 2002 9 38 e support phone numbers If you need help solving a problem contact HP support using one of the phone numbers on the inside front cover of this book For the most up to date list of phone numbers for your country region refer to HP s website at www hp com support after the free phone support period After the free phone support period help is available from HP at an additi
25. onal cost Contact your HP dealer or call the support phone number for your country region to discover the available support options See support phone numbers on page 22 Remember online support from HP is always available for free 22 product repairs If there is a problem follow the recommended support path If your HP printer is in need of repair take it to your local HP dealer for a solution This service is free during the limited warranty period Beyond the warranty period a repair charge will be quoted obtaining a warranty extension If you would like to extend the warranty coverage beyond the limited warranty period contact your local HP dealer If your HP dealer does not offer service contracts call HP directly and ask about our HP service agreements zi Bi T a5 RG book Page 23 Wednesday July 31 2002 9 38 hp printer limited warranty statement region software printer North America including Canada 90 days 1 year Asia Pacific 90 days 1 year Europe 90 days 1 year Latin America 90 days I year extent of limited warranty 4 If HP receives during the applicable Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer Customer is responsible for
26. the O printer s ethernet browser s Address box then press connection Enter If you don t know the printer s URL print a network configuration page The printer s URL is item 2 on the page To print a network configuration page press the Cancel button X while the printer is powered on and idle ej aa a5 RG book Page 10 Wednesday July 31 2002 9 38 4 connect the printer cables Use a CAT 5 ethernet cable with an RJ 45 plug to connect the printer to network Caution Do not use phone cord to connect the printer to an ethernet 9 network and do not connect the printer to a phone jack instructions Follow these steps to connect the printer to an ethernet network 1 If necessary set up the printer hardware see the setup poster that came with the printer 2 Verify that the printer is powered on 3 Connect the ethernet cable to a port on the ethernet hub or router 4 Connect the ethernet cable to the printer s ethernet port on the back of the printer 5 If the Link light is on see install the printer software in the next section If the Link light is off verify the following The printer is powered on The hub or router is powered on All cable connections are secure You are using an ethernet cable troubleshooting If you have trouble installing the printer software see troubleshooting ethernet on page
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