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HP 2740P User's Manual

1. A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture a battery short the external contacts on a battery or dispose of a battery in fire or water Do not expose a battery to temperatures above 60 C 140 F Replace the battery only with a battery approved for this computer Refer to the Regulatory Safety and Environmental Notices for battery disposal information Replacing the battery Computer battery life varies depending on the power management settings programs running on the computer display brightness external devices connected to the computer and other factors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition A message refers you to the HP Web site for more information about ordering a replacement battery If the battery is possibly covered by an HP warranty instructions include a warranty ID amp NOTE To ensure that you always have battery power when you need it HP recommends purchasing a new battery when the storage capacity indicator turns green yellow Using battery power 83 Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms e The computer will not turn on when connected to the AC adapter e The display does not turn on when the computer is connected to the AC adapter and external power e The power li
2. NOTE When the computer is docked in either notebook mode or tablet mode the display will not rotate Tablet mode To change the computer from notebook mode to tablet mode 1 Slide the display release latch to release the display 1 and then open the computer display 2 16 Chapter 2 Using the tablet 2 Rotate the computer display clockwise until it snaps into place facing away from the keyboard 3 Tilt the computer display downward onto the keyboard until it snaps into place In tablet mode the screen display automatically rotates from portrait to landscape as it is being turned amp NOTE If antennas on the computer are held in close proximity to the body the antennas may disable automatic rotation of the screen display Rotating the display 17 Notebook mode To change the computer from tablet mode to notebook mode 1 Slide the display release latch 1 2 Open the computer display 2 18 Chapter 2 Using the tablet 3 Rotate the computer display counterclockwise until it snaps into place facing the keyboard amp NOTE To prevent a lack of response when you turn on the computer be sure that the battery is firmly seated Rotating the display 19 3 Networking Using wireless devices select models only Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless loc
3. Roaming to another network sssteesstacetentssiadovdagbactaates EaR AARAA S 25 Using HP Mobile Broadband select models only ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeteeaaeeeeeeeenaees 26 inserting a SIM sucresnaneigiar ia A ETA 26 FREMOVING a SIM oeenn A N E A 27 Using Bluetooth wireless devices select models only esssssssssssssssrrsssstrrrssrtrrnssttnnnstteennnssneen nn 29 Bluetooth and Internet Connection Sharing ICS eeesssesessriersssseeeerrrrsssrrerrrrrssssrreerenn 29 Troubleshooting wireless connection problemS 000 eee ceeeeeee eee etete eter eee eetee eee eeetaaeeeeeeeeeeiaeeeeeeeeenaaas 30 Cannot create a WLAN connection ecceecceeeeeeeenee eee e eee eetaeeeeeeeeeeaaeeeeeeeeetiaeeeeeeeneeenaaes 30 Cannot connect to a preferred Network ceeeeeeeeeeeeecnnecaecaeecaeeceeeceeeeeeeeeeeeeeeeneeeneess 31 Network icon is not displayed 2 0 cee eee e entree eee e enter eter eee eaae tees eeeeaaeeeeeeeeeiaeeeeeseeenaaes 31 Current network security codes are Unavailable cceeeceeeeeeeeeeeeeeeeeteeeeeeeeneeeeeeeeeaas 31 WLAN connection is Very Weak ccccccceeeneccceetesenecceeeseseaaacecevesuenaacceeetesnaacaceedeneaaacecedesees 32 Cannot connect to the wireless router oo eee cece eee eeene teeter eeaeeeeeeeeeaaeeeeeeeeeiaaeeeeeeeeeeaaas 32 Using the modem select Models only cccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeaeeeeeeeeeeeeeeseeeaeeeeeseeeaeees
4. Select To do this Language Change the Computer Setup language Chapter 14 Computer Setup To do this Select Boot Options Set a startup menu delay in seconds Set the MultiBoot Express popup delay in seconds Enable disable custom logo disabled by default Enable disable display diagnostic URL enabled by default Enable disable CD ROM boot enabled by default Enable disable SD card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE internal NIC boot enabled by default Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default Set the legacy boot order Device Configurations Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable fan always on while connected to an AC outlet disabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default Select a SATA Serial Advanced Technology Attachment device mode The following options are available AHCI Advance
5. 3 Click Stop and then click OK 4 Remove the device 98 Chapter8 External devices Using external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the computer USB drives include the following types e 1 44 megabyte diskette drive e Hard drive module a hard drive with an adapter attached e DVD ROM Drive e DVD CD RW Combo Drive e DVD RW CD RW Combo Drive Using optional external devices amp NOTE For more information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external device to the computer A CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 Ifyou are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using external drives 99 Using the docking connector The docking connector connects the computer to an optional docking device An optional docking device provides ad
6. WPA and Wired Equivalent Privacy WEP Because wireless radio signals travel outside the network other WLAN devices can pick up unprotected signals and either connect to your network uninvited or capture information being sent across it However you can take precautions to protect your WLAN e Use a wireless transmitter with built in security Many wireless base stations gateways and routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks e Work behind a firewall A firewall is a barrier that checks both data and requests for data that are sent to your network and then discards any suspicious items Firewalls are available in many varieties both software and hardware Some networks use a combination of both types e Use wireless encryption A variety of sophisticated encryption protocols is available for your WLAN Find the solution that works best for your network security Wired Equivalent Privacy WEP is a wireless security protocol that uses a WEP key to encode or encrypt all network data before it is transmitted Usually you can allow the network to assign the WEP key Alternatively you can set up your own key generate a different key or choose other advanced options Without the correct key others will not be able to use the WLAN WPA Wi Fi Protected Access like
7. amp NOTE Your password settings and security settings are not changed when you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer 138 Chapter 14 Computer Setup File menu Select To do this System Information Set System Date and Time e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set or change the date and time on the computer System Diagnostics Displays the following information e System Information Identification information for the computer and the batteries in the system o Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Run In Test Runs a comprehensive check on system memory e Hard Disk Test Runs a comprehensive self test on any hard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e Error Log Di
8. Click the Q Menu icon in the notification area at the far right of the taskbar and select Touch Settings 2 Inthe Touch Settings window click the check box next to the function to be enabled or press and hold the functions such as Calibrate Default OK Cancel and Apply to activate them NOTE Ifthe function s check box already has a check mark in it it is enabled To disable the function click the check box to remove the check mark 3 Toclose the Touch Settings window click or press and hold OK Using the keyboard Using the keyboard light The keyboard light illuminates the computer keyboard in low light conditions A Toopen and turn on the keyboard light press the keyboard light button Using the keyboard 51 A To turn off and close the keyboard light gently press the keyboard light button in until it clicks 52 Chapter4 Pointing devices touch screen and keyboard Using hotkeys Hotkeys are combinations of the fn key 1 and either the esc key 2 or one of the function keys 3 The icons on the f3 through f5 and f8 through f11 keys represent the hotkey functions Hotkey functions and procedures are discussed in the following sections 2 1 7 S E Function Hotkey Display system information fn esc Initiate Standby fn f3 Switch the screen image fn f4 Enable disable the TouchPad fn f5 Display battery information fn f8 Decrease screen brightness fn f9 Increase
9. Enabling the iAMT solution To configure iAMT settings NOTE The ctrl p prompt is visible only if the AMT Setup Prompt option is enabled in Computer Setup 1 Turn on or restart the computer 2 Before Windows starts up press cirl p NOTE Ifyou do not press ctrl p at the appropriate time you must repeat steps 1 and 2 to access the MEBx setup utility 3 Enter the ME password The factory setting for the password is admin The MEBx setup utility opens Use the arrow keys to navigate 4 Choose to configure Intel ME configure iAMT or change the Intel ME password 5 When you have made your selections select Exit to close the MEBx setup utility Using the MEBx setup utility menus NOTE For more information on iAMT go to the Intel Web site at http www intel com and then search for iAMT Intel ME Configuration Select To do this Intel ME State Control Disable enable the management engine Intel ME Firmware Local Update Disable enable local management of firmware updates LAN Controller Disable enable the integrated network controller 156 Chapter 16 Management and printing Select To do this Intel ME Features Control Enable AMT or none Intel ME Power Control Configure the management engine power policies iAMT Configuration Select To do this Host Name Assign a host name to the computer TCP IP Disable enable network interface or DH
10. Plug the modem cable into the RJ 11 telephone wall jack 2 Connecting a country specific modem cable adapter Telephone jacks vary by country To use the modem and the modem cable included with select models only outside the country in which you purchased the computer you must obtain a country specific modem cable adapter included with select models only Using the modem select models only 33 To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the country specific modem cable adapter 2 3 Plug the country specific modem cable adapter 3 into the telephone wall jack Selecting a location setting Viewing the current location selection To view the current location setting for the modem follow these steps 1 Select Start gt Control Panel 2 Click Date Time Language and Regional Options 3 Click Regional and Language Options 4 Your location is displayed under Location 34 Chapter3 Networking Adding new locations when traveling By default the only location setting available to the modem is a location setting for the country in which you purchased the computer As you travel to different countries set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem As you add new location s
11. Secondary Battery Fast Charge 142 security cable slot identifying 7 Security menu always prompt for HP SpareKey enrollment 140 Automatic DriveLock 140 change password 140 Disk Sanitizer 140 DriveLock 140 fingerprint reader reset 140 HP Sparekey 140 HP Sparekey enrollment 140 password policy 140 set up BIOS administrator password 139 System IDs 140 security wireless 23 serial number computer 13 service tag 13 set security level 144 settings touch screen 50 setup of WLAN 23 setup utility File menu 139 navigating and selecting 137 restoring factory settings 138 Security menu 139 System Configuration menu 140 setup computer 1 shutdown 84 shutting down 84 SIM inserting 26 removing 27 SIM slot identified 10 slots business card 6 ExpressCard 8 Media Card Reader 8 memory 107 memory module 10 security cable 7 SIM 10 smart card reader 7 smart card defined 105 inserting 105 removing 106 smart card reader identifying 7 SoftPaqs downloading 133 software BIOS update 131 business card reader 68 deployment 151 Disk Cleanup 88 Disk Defragmenter 88 HP Connection Manager 22 recovery 151 updates 152 updating programs and drivers 133 Wireless Assistant 21 speakers identifying 6 Standby exiting 71 initiating 71 Standby hotkey 55 storing battery 82 switches internal display 4 power 6 wireless 8 System Configuration menu 140 system date and time 139 system diagnostics 139 system fan 141 system IDs 140
12. gt All Programs gt McAfee gt Managing Services gt Total Protection Firewall features include logging and reporting of network activity and automatic monitoring of all incoming and outgoing traffic For more information refer to the software manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings of other intrusion detection systems For additional information contact your network administrator or IT department 124 Chapter 11 Security Installing critical updates A CAUTION Microsoft sends alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert Updates to the operating system and other software may have become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update monthly to install the latest software from Microsoft e Obt
13. gt Hardware and Sound gt Pen and Touch gt Pen Options tab Under Pen Actions select the action and then click Settings After making any changes or testing the settings click OK To change or create flick assignments 1 2 3 4 Select Start gt Control Panel gt Hardware and Sound gt Pen and Touch gt Flicks tab Click Navigational flicks and editing flicks and then click Customize Follow the on screen instructions to change or create a flick assignment Click OK Using touch screen settings Use the touch screen settings to change or reset the following functions Press and Hold to Right Click this functions like the right button on a mouse Enable disable Touch Enable disable Pen Enable disable Touch Sound Enable disable Gestures Calibrate pen and touch settings Touch Pen Arbitration Auto Mode Input modes for pen and touch are enabled at the same time o Double Tap Mode Input mode for the pen is enabled and touch is initially disabled NOTE To enable touch while in double tap mode use your finger to double tap the touch screen If the pen is brought into close proximity of the touch screen touch is disabled again You must then double tap the touch screen with your finger to re enable touch 50 Chapter4 Pointing devices touch screen and keyboard To access the touch screen settings 1 Select Start gt Control Panel gt switch Control Panel to Classic view gt Touch Settings Or
14. system information 139 system information hotkey 53 T tablet display components 15 temperature 82 tips webcam 67 touch screen identifying 11 performing screen actions 46 preferences 50 settings 50 using 46 touch screen gestures dragging 47 flicking 46 pinching 49 rotating 48 scrolling 47 tapping 46 zooming 49 TouchPad buttons 2 cleaning 160 enabling disabling 56 gestures 39 identifying 2 scroll zone 2 using 39 TouchPad gestures pinching 40 scrolling 40 three finger flick 41 zooming 40 TouchPad light 1 3 TouchPad on off control 1 TPM Embedded Security 140 traveling with the computer modem approval label 14 troubleshooting modem 36 Index 165 troubleshooting wireless network problems 30 turning off the computer 84 TXT IntelTrusted Execution Technology 142 U Unified Extensible Firmware Interface UEFI mode 141 Universal Print Driver using 158 unresponsive system 84 updates software 152 USB cable connecting 95 USB devices connecting 95 description 95 removing 95 stopping 95 USB hubs 95 USB legacy support 96 137 141 USB port powered 8 USB ports identifying 7 95 user management 140 user password 113 using the webcam 67 V vents identifying 8 10 video transmission types 56 Virtualization Technology 142 volume buttons 61 volume down button identifying 4 volume down light identifying 3 volume mute button identifying 4 61 volume mute light identifying 3 volume up button iden
15. DriveLock protection is applied to a drive a password must be entered to access the drive The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords To apply DriveLock protection to an internal hard drive a user password and a master password must be set in Computer Setup Note the following considerations about using DriveLock protection e After DriveLock protection is applied to a hard drive the hard drive can be accessed only by entering either the user password or the master password e The owner of the user password should be the day to day user of the protected hard drive The owner of the master password may be either a system administrator or the day to day user e The user password and the master password can be identical e You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password 116 Chapter 11 Security Setting a DriveLock password To set a DriveLock password in Computer Setup follow these steps i Turn on the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select Security gt DriveLock Password and then press enter Use a pointing device to click the har
16. The embedded security password is used with the optional embedded security chip Windows passwords are set only in the Windows operating system If you forget the BIOS administrator password set in Computer Setup you can use HP SpareKey to access the utility If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup the hard drive that is protected by the passwords is permanently locked and can no longer be used You can use the same password for a Computer Setup feature and for a Windows security feature You can also use the same password for more than one Computer Setup feature Use the following tips for creating and saving passwords e When creating passwords follow requirements set by the program e Write down your passwords and store them in a secure place away from the computer e Do not store passwords in a file on the computer The following tables list commonly used Windows and BIOS administrator passwords and describe their functions Setting passwords in Windows Windows passwords Function Administrator password Protects access to a Windows administrator level account User password Protects access to a Windows user account For information about setting a Windows administrator password or a Windows user password select Start gt Help and Support Setting passwords in Computer Setup BIOS administrator passwords Function BIOS administrator pass
17. To enable a NIC device select System Configuration gt Boot Options and then click Enabled next to PXE Internal NIC boot 4 To save your changes and exit Computer Setup click Save in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts NOTE Toconnecta NIC to a Preboot eXecution Environment PXE or Remote Program Load RPL server without using MultiBoot press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then quickly press f12 Enabling boot devices in Computer Setup 147 Considering boot order changes Before changing the boot order note the following considerations When the computer restarts after the boot order has been changed the computer attempts to start using the new boot order If there is more than one type of boot device the computer attempts to boot using the first of each type of boot device except for optical devices For example if the computer is connected to an optional docking device select models only that contains a hard drive this hard drive will be shown in the boot order as a USB hard drive If the system attempts to boot from this USB hard drive and fails it will not attempt to boot to the hard drive in the hard drive bay Instead it will try to boot to the next type of de
18. Tones indicate that the telephone line supports tone dialing To change the dialing mode in your current modem location setting follow these steps 1 Select Start gt Control Panel gt Network and Internet Connections 2 In the left side panel click Phone and Modem Options 3 Click the Dialing Rules tab 4 Select your modem location setting 5 Click Edit 6 Click either Tone or Pulse 7 Click OK twice e Check the telephone number you are dialing and the response of the remote modem Dial a telephone number make sure there is a response from the remote modem and then hang up e Set the modem to ignore dial tones If the modem receives a dial tone it does not recognize it does not dial and displays a No Dial Tone error message To set the modem to ignore all dial tones before dialing follow these steps 1 Select Start gt Control Panel gt Network and Internet Connections In the left side panel click Phone and Modem Options Click the Modems tab 2 3 4 Click the listing for the modem 5 Click Properties 6 Click Modem 36 Chapter3 Networking 7 Clear the check box for Wait for dial tone before dialing 8 Click OK twice Using preinstalled communication software To use preinstalled modem software for terminal emulation and data transfer 1 Select Start gt All Programs gt Accessories gt Communications 2 Click a fax or terminal emulation program or Internet connection wizard Using t
19. WEP uses security settings to encrypt and decrypt data that is transmitted over the network However instead of using one static security key for encryptions as WEP does WPA uses temporal key integrity protocol TKIP to dynamically generate a new key for every packet It also generates different sets of keys for each computer on the network e Close your network If possible prevent your network name SSID from being broadcast by the wireless transmitter Most networks initially broadcast the name telling any computer nearby that your network is available By closing the network other computers are less likely to know that your network exists NOTE If your network is closed and the SSID is not broadcast you will need to know or remember the SSID to connect new devices to the network Write down the SSID and store it in a secure place before closing the network 24 Chapter3 Networking Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If it is on the wireless light is blue If the wireless light is amber press the wireless button 999 NOTE On some models the wireless light is amber when all wireless devices are off 2 Select Start gt Connect To 3 Select your WLAN from the list and then type the network security key if required e If the network is unsecured meaning that anyone can access the network a warning is displayed Click Connect Anyway to acc
20. controller enabled by default Enable disable LAN WLAN switching disabled by default Set the wake on LAN state Options include the following Disabled Boot to Network Follow Boot Order Enable disable the ambient light sensor Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the power monitor circuit enabled by default Enable disable the audio device enabled by default Enable disable a modem device enabled by default Enable disable the microphone enabled by default Enable disable the internal speakers enabled by default Port Options NOTE All port options are enabled by default Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the ExpressCard slot Enable disable the Smart card slot Enable disable the eSATA port Computer Setup menus 143 Select To do this AMT Options NOTE All AMT options are disabled by default e Enable disable firmware verbosity e Enable disable AMT setup prompt Ctrl P e Enable disable USB key provisioning support e Enable disable unconfigure AMT on next boot e Select terminal emulation mode e ANSI e VT100 e __Enable disable firmware progress event support e Ena
21. esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File gt System Information and then press enter 999 amp NOTE To prevent unauthorized access to this information you must create a BIOS administrator password in Computer Setup Using Computer Setup System IDs The System IDs feature in Computer Setup allows you to display or enter the computer asset tag and ownership tag NOTE To prevent unauthorized access to this information you must create a BIOS administrator password in Computer Setup To manage this feature in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security gt System IDs and then press enter 4 Use a pointing device or the arrow keys to select Notebook Asset Tag or Notebook Ownership Tag and then enter the information 5 Press enter when finished 6 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect whe
22. following e Wireless device is not installed correctly or has been disabled e Wireless device or router hardware has failed e Network configuration SSID or security has been changed e Wireless device encountered interference from other devices 999 NOTE Wireless networking devices are included with select computer models only If wireless networking is not listed in the feature list on the side of the original computer package you may add wireless networking capability to the computer by purchasing a wireless networking device Before working your way through the sequence of possible solutions to your network connection problem be sure that device drivers are installed for all wireless devices Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use Cannot create a WLAN connection If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer 1 Select Start gt My Computer 2 Right click in the My Computer window 3 Select Properties gt Hardware gt Device Manager gt Network Adapters 4 Identify the WLAN device from the Network adapters list The listing for a WLAN device may include the term wireless wireless LAN WLAN or 802 117 If no WLAN device is listed either your computer does not have an integrated WLAN device or the driver for the WLAN device is not properly in
23. is not plugged into an external power source Batteries and power cords vary in appearance by country or region Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer Service tag Provides important information including the following OQ F product KANNNXXXAHENXANNN Lsn xxo METE AATE o m SOCK MINN LALA DNI DOAA DUAA O III AH ay service wa tag warranty yir O Product name 1 This is the product name affixed to the front of your notebook Serial number s n 2 This is an alphanumeric number that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Model description 4 This is the number you use to locate documents drivers and support for your notebook Warranty period 5 Describes the duration of the warranty period for this computer Identifying the labels 13 Have this information available when you contact technical support The service tag label is affixed to the bottom of the computer e Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system This certificate is affixed
24. memory module compartment which is located on the bottom of the computer The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module A CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure touch a grounded metal object to be sure that you are discharged of static electricity Adding or replacing a memory module To add or replace a memory module in the memory module slot follow these steps 1 2 As oS o o p Save your work Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch to the right Then shut down the computer through the operating system Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface Remove all batteries from the computer Loosen the 3 hard drive compartment cover screws 1 Adding or replacing a memory module 107 8 Lift the hard drive compartment cover away from the computer 2 9 If you are replacing a memory module remove the existing memory module a Pull away the r
25. models only A wireless device can be turned on or off using the Wireless Assistant software If a wireless device is disabled by Computer Setup it must be reenabled by Computer Setup before it can be turned on or off using Wireless Assistant Using wireless devices select models only 21 999 NOTE Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth enabled device To view the state of the wireless devices follow either of these steps Position the mouse pointer over the wireless icon in the notification area at the far right of the taskbar or Open Wireless Assistant by double clicking the icon in the notification area For more information refer to the Wireless Assistant software Help 1 Open Wireless Assistant by double clicking the icon in the notification area 2 Click the Help button Using HP Connection Manager select models only You can use HP Connection Manager to connect to WWANSs using the HP Mobile Broadband device in your computer select models only To start Connection Manager click the Connection Manager icon in the notification area at the far right of the taskbar Select Start gt All Programs gt HP Connection Manager gt HP Connection Manager For more details about using Connection Manager refer to the Connection Manager software Help Using operating system controls Some operating systems also offer a way t
26. radio programs select models only or receive FM radio signals Create or burn audio CDs select models only Connecting external audio devices A WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To connect external devices such as external speakers headphones or a microphone refer to the information provided with the device For best results remember the following tips Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure to install any drivers required by the external device amp NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio functions To check the system sound on your computer follow these steps 1 2 Select Start gt Control Panel Select Sounds Speech and Audio Devices gt Sounds and Audio Devices When the Sounds and Audio Devices Properties window opens click the Sounds tab Under Program events select any sound event such as a beep or alarm and then click the right arrow icon next to the listed sound You should hear sound through the speakers or through connected headphones To check the r
27. return to the File menu Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Ignore Changes and Exit and then press enter 130 Chapter12 Software updates Downloading a BIOS update A CAUTION To prevent damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these guidelines Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Standby or Hibernation Do not insert remove connect or disconnect any device cable or cord To download a BIOS update NOTE BIOS updates are posted as needed A newer BIOS update may not be available for your computer It is recommended that you check the HP Web site periodically for BIOS updates 1 Open your Internet browser go to http www hp com support and then select your country or region 2 Click the option for software and driver downloads type your computer model number in the product box and then press enter 3 Click your specific product from the models listed 4 Cli
28. the screen when the touch screen is active it will disable all touch input To resume touch input remove the pen and fingers from the screen and then use a finger to make contact with the screen again NOTE All movements may not be supported in all programs Tapping or clicking Tap or double tap an item on the screen as you would click or double click using a TouchPad or an external mouse Tap and hold an item to see the context menu as you would use the right TouchPad button NOTE You must tap and hold your finger until a circle appears around the area you are touching and then the context menu is displayed Flicking Touch the screen in a light quick flicking motion up down left or right to navigate through screens or quickly scroll through documents NOTE For the flicking movement to work a scrollbar must be visible in the active window 46 Chapter 4 Pointing devices touch screen and keyboard Dragging Press your finger on an item on the screen and then move your finger to drag an item to a new location You can also use this motion to slowly scroll through documents Scrolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers on the screen and then drag them across the screen in an up down left or right motion Using the touch screen select models only 47 NOTE Scrolling speed is controlled by finger speed Rotating
29. the tip of the pen To press a pen activated button tap the button with the tip of the pen To erase with the pen hold the pen with the eraser side down and move the eraser over the writing that you want to delete Pressure sensitivity The tablet PC pen is equipped with a pressure sensitive feature This means that you can manipulate the pen to create lines of various thickness depending upon the amount of pressure you use to write NOTE This feature is available only if the Tablet PC Input Panel software is enabled 44 Chapter 4 Pointing devices touch screen and keyboard Calibrating the pen The pen can function at the default calibration or at a calibration set by another user However HP highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions Calibration optimizes pen performance for all users and particularly for left handed users To calibrate the pen 1 Select Start gt Control Panel gt Printers and Other Hardware gt Tablet and Pen Settings 2 Atthe bottom of the Settings tab tap the Calibrate button 3 Follow the instructions on the screen e Tap the pen in the exact center of each of the calibration markers The calibration markers are displayed on the screen as plus signs e Be sure to calibrate the pen for use in both portrait and landscape orientations E NOTE You can display information about any setting in the Ta
30. with the f5 key 5 Left pointing stick button Functions like the left button on an external mouse 6 TouchPad Moves the pointer and selects or activates items on the screen 7 Left TouchPad button Functions like the left button on an external mouse 8 Right TouchPad button Functions like the right button on an external mouse 9 TouchPad scroll zone Scrolls up or down 10 Right pointing stick button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start gt Control Panel gt Printers and Other Hardware gt Mouse Chapter 1 Features Lights Component Description 1 Power light e On The computer is on e Blinking The computer is in Standby e Off The computer is off or in Hibernation 2 Battery light e Amber A battery is charging e Turquoise A battery is close to full charge capacity e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light e Blinking turquoise The hard dri
31. 33 Connecting a modem cable eee entree eee neers eee ieeee sere nieeeeerenaeeeeeeenea 33 Connecting a country specific modem cable adapter ccccecceeeeeeeeeeeeeeeeeneccaeeeeeeeeees 33 selecting a loCatlon SOtinG sicidenvecs ceeetetededeneserensteesdyaedienttodaddenneeaedennntanaedannionaatecnnes 34 Viewing the current location selection 0 0 0 eee ceeeeeteeeeeeeeneeeeeeteeeaeeeeeteeaaees 34 Adding new locations when traveling ccccceeeeseeeeeeseeenceeeeeeteseneeeeeeteeenaaeees 35 Solving travel connection problems 0 0 eee eect eee eeeeettteeeeeeeeeeenaeeeeeeeeeeeeaaes 36 Using preinstalled communication software 0 ec ceeteeeeeeeenteeeeeeeettaeeeeeeeeaas 37 Connecting to a local area network LAN ccccceeeeeeeeeeeeene eee eeeaaeeeeeeeaaeeeeeeeaeeeeseeedaeeeeeeenneeeeesaes 38 4 Pointing devices touch screen and keyboard ccccccceeceeeeeeeeeeeeeeeeeeeeeeeseneenaseaeeeseeseeeeeaaeeeseecsenseseeeeens 39 USING POINTING GEVICES cecsnerieicntiiii need eteeans E E EEE EEEE EER 39 Setting pointing device preferences sssssssesertrsstttttstttttt ttnt tt ttnn tutun nat tunun ntnnn nannten nnne 39 Usmg he TOUCKPAG seein E EE 39 Turning the TouchPad on and Off eeriiaiasinisisnionnesiinieniiiaai ka 39 Using TouchPad gestures eesseeeesrrriseserrreeeisnnnsarrrnanaerninnnadenenanerdddnnnaatnnanaaanna 39 Seoli E E E A E Giclee ied 40 PINCHING ZOOMING seamos aaa AEEA 40 Three finger M
32. 4 GHz An 802 11g WLAN device is backward compatible with 802 11b devices so they can operate on the same network e 802 11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz E NOTE 802 11a is not compatible with 802 11b and 802 11g e Wi Fi CERTIFIED 802 11n supports data rates of up to 450 Mbps and may operate at 2 4 GHz or 5 GHz making it backward compatible with 802 11a b and g For more information on wireless technology refer to the information and Web site links provided in Help and Support Identifying wireless and network icons Icon Name Description 20 Chapter3 Networking Wireless connected Identifies the location of the wireless lights and the wireless buttons t I on the computer Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on t Wireless Identifies the Wireless Assistant software on the computer and I disconnected indicates that all of the wireless devices are off ah HP Connection Opens HP Connection Manager which enables you to create a 3 Manager connection with an HP Mobile Broadband device select models j only Network status Indicates that one or more of your network drivers are installed and m connected one or more network devices are connected to the network Network status Indicates that one or more of your network drivers are installed but Y disconnected
33. 7 ROIG eri iE EAR E EEE aT E ia 48 PRENO Grensen an E N A O aa 49 Setting touch screen preferences sesessseeseeerrennrsennesseeennnnaaninnnadaeeennnaadtannnaaaeeennaaanananaaaee 50 Using touch screen settings eeesseeeesrrreeeeerreesesnnnasttinneennnnnaadtndnaeeantnaaaatiaaaaannanndaanaaaaa eaaa 50 Using the keyboard nesrcnicnceciioriniii inira E EE E EEE 51 Usmgihe keyboard lQht erursan i i ERE AA 51 USING NKY Scourgen rei a NTA 53 Displaying system information aeeesseeeesssrinieeeeerirernerinrrnssssterirnnneaersnnnnndnaenas 53 Initiating Standby eee iE EEA 55 Switching the screen IMAGE secesionist nen eE EEEE 56 Enabling disabling the TouchPad fn f5 eeeeeeeeeeseeeserrrrsssererrrsssrerernnsssene 56 Viewing battery charge information eesssseseeessseesrrrssetrrsssrtrrrssstetrnsssrernnsnnt 56 Decreasing screen brightness uesseeersrreserirrreerrrrnsnseerreaernnnnaaatinnnaerninnanaea 56 Increasing screen brightness seesessssrssseeeernnannrnnnnnuunerennnaaaannnnnnnnnaeennnaaannnnnaa 56 Activating the ambient light Sensor sssssessssssrerresseseerrrrsssstnrrrnssssrennnnnsssnrnnn 56 Using HP Quick Launch Buttons osecnrarserscarsieecriiirnreiini t ann E EEE EE 57 Opening the Quick Launch Buttons control panel c cccecceececceeeeeeeeeeeeeeeeeeeeeceaeaaaesaeceeeeeeeeeeees 58 Umg AP QUICKLOOK Siiri a 59 Using HP QUickWeD oirein a A A tiiaad Sabena adda eaaadeaalals 60 Using the
34. AA EEE EEEE 84 T DIVOS issii aan nAi A 86 Identifying installed drives cesucncnicieniciniieni a AR AEE 86 RHandiog dives esiivecsancieesesoecenesateucncistenet hioi EEA EA a 86 Improving hard drive performance cccceeeceeee cette ee eeeee eee eeaaeaaaeaaecaeecaeeeeeeeeeeeeeeeeeeeeeeeeeeteeteeesenaeeas 88 Using Disk Defragmenter seecocscciccnornciiririi ira eeedalnei ended ETEA 88 Using Disk Cleanup cc cccciccceenetrt ee eennne eter iiaia 88 Using AP SD DrivGGuar tipccesccepcstessnneysaneedbnagedsseedcndsadsaeesanagedeveeee devas seudecd vdssauceaneedesacse dea desecstaeeees 89 Identifying HP 3D DriveGuard Status 0 0 0 eceeeeeeeeeeeeee eee eeeeeeeeeeeeeeeeaeeeeeeseeaaeeeeneeenaaeees 89 Using HP 3D DriveGuard Software 0 0 0 eee eecceeeeeeeee eee eeeenneeeeeeeeeaeeeeeeeeeaaeeeeeeeeiaeeteeenenaaes 89 Replacing the hard drive in the hard drive Day cece eeeeeee eee eeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeaaeeeeeeeeaees 91 EXt rinall GOViCOS sis icici sotcee ia datctec weds scecvedadaitecisciciacecveicaeiacd ena dotiea veeedi Bibi veieioiecdeveiatibee veda scveeideiie wm ied ocenesed ee 95 Usingia USB GOVICG iccci2 a 2esacccapsaecastagiesseeactace Sacaachacesauieassuededeatutre adcevaeaeceslocusianbesdasecutabestexmeubecsioeues 95 Connecting a USB davit vacicisitccarevescocegerebuxccdadvavsencecdeduesinceadervasdaceaservadincdearewaedaceeasiewdacs 95 Stopping and removing a USB device eee cette eee eeeee e
35. CP assigns an IP address if DHCP has been disabled or change the domain name Provision Model Assign Enterprise or Small Business iAMT model Setup and Configuration Set options to control remote configuration of AMT Un Provision Reset the AMT configuration to factory defaults SOL IDE R Enable remote boot control to IDE diskette or CD ROM and assign a user name and password Password Policy Set options to control requirements for the network password and the MEBx password Secure Firmware Update Enable or disable updating firmware remotely Set PRTC Set the real time clock Idle Timeout Set a time out value Change Intel ME Password Select To do this Change ME Password Change the password NOTE The default password is admin Using Intel Active Management Technology select models only 157 Using the HP Universal Print Driver select models only The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers 999 NOTE The HP Universal Print Driver is preinstalled on select computer models only To download the HP Universal Print Driver or obtain more information about using it see the HP Web site at http www hp com go universalprintdriver English only To print using the HP Universal Print Driver 1 Select File gt Print from any application 2 Select HP Universal Printing PS from the list of pr
36. DriveLock cecceceeeceeceeeeeeeeeceencncaaecaaecaecaeeeeeceeeeeeeeeeeeeeneeneess 116 Setting a DriveLock password 0 0 0 ce ceeeeecteetee etre tttte eee eetaeeeeeeettaeeeeeeetiaeeeeee 117 Entering a DriveLock password cece cette eeeeeeeeeteeaeeeeeeteeeaaeeeeeeeeeeenaaees 117 Changing a DriveLock password essssssssssssrsreseseeeernnnnnnnsnnnnnaaaatednnnnaaaannannnnaaa 117 Removing DriveLock protection 00 cceeceeeeeeeeeteeeeeeeeeenceeeeeeeeesnaeeeeeeeeenanees 119 Using Computer Setup Auto DriveLock ccccccccceccceeeeceeeeeeeteececeeecaeeaaaeaaecaeeeeeeeeeeeeees 119 Entering an Automatic DriveLock password cc cccceeeeeeeeeetectteeeeeeeeeeeeentaaees 119 Removing Automatic DriveLock protection ecceeeeeeeeeeetteeeeeeeeeeeenaeees 120 Using Computer Setup security features 2 00 eee ee eeeenee eee eeeneaeeeeeeeaaeeeeeeenaeeeeeeeeaeeeeeeeeneeeeeseaes 121 Securing system devices eee ceeeeee eee eeeeeee cette eeeeeeeeeeeteeaeeeeeeeteeeeaaeeeetesenaaeeeeteeenaeeeees 121 Viewing Computer Setup System Information eee cece eee eeeeeeceeeeeeeenaeeeeeeeeeaas 121 Using Computer Setup System IDS 0 00 cece eee eitie sees ee eeeeeeeeeaaeeeeeeetaeeeeeeeenea 122 Using antivirus software ccc eee eee enne etre tenet tere ete tneae eter eee naaaeeeeeeeeaaaeeeeseeeaaeeeeeseenaeeeeeneeaees 123 Using firewall SOWIE ices scrctcieietenctsiedateans ar AEE EEEE E EEEE 124 Installing C
37. HP EliteBook 2740p User Guide Copyright 2010 Hewlett Packard Product notice Development Company L P This user guide describes features that are Bluetooth is a trademark owned by its common to most models Some features proprietor and used by Hewlett Packard may not be available on your computer Company under license Intel is a trademark of Intel Corporation in the U S and other countries or regions Java is a U S trademark of Sun Microsystems Inc Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition February 2010 Document Part Number 599106 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact
38. ICK ccscsarnecninaieii ti a an 41 Setting TouchPad preferences sssssseccirrececrrrrrriiseeerrriererrrnnensere 41 Using the pointing Stick 0 0 ec cence eee eenee eee ee teen seer eeeeaeeeeeeeeaaeeeeeeeeneeeeeesenaeeeeseeeaas 42 Connecting an external MOUSE cceeeeeiceee etter eee nee eee ENEE ANNATA ETNEN EEEREN 42 USING ThE Poniran EE E NA anda eee eee 43 Identifying the PEN COMPONENTS eee eeeeetee eee eeeetaeeeeeeeeaeeeeeeeeeaeeeeseeeeaeeeeeeeenaaees 43 FIOIGING the PON accesccucirariennainini n a AA ARATA 43 Performing mouse clicks With the pen sssssisisrrisiinninensanininininninanin didani kanuni Ninani aaa 44 Performing other procedures with the pen ccecceceeeeeeceeceeeeeeeeeeeeeeceeceneaeeeeeeeteeeeeeeees 44 Pressure SEn recrrcorcseiniiin in cueedeatvecsteeesseieshbdee TE AEE E 44 Calibrating the pen cc cece ee seen eee ee enne eee nannaa AA AANA NA RANAN NAKKA A RAAEN ENNEA AANEEN Ea 45 Using the poem holder s 3 cies ssc hcvesces dev dusted seevetewegedgudest saci dean eshcaededee sgdeeveden Ghudiweaes sane ddasedness 45 Setting PEN preferenc s as sccaccadsasiadieccasandanevadedaduncessdaacdlaatasa condaaaavddcerasssanteacseaianddeacsaasacndd 46 Using the touch screen select Models only eee cece eeeeeeeee tee eeeeaeeeeeeeaaeeeeeeeedaeeeeeeeiaeeeeeseaees 46 Tapping 0r ClOKING ocarine a EEEE EAA 46 FLICKING menia a E E 46 Braggin eea E T E E T OES 47 SONG eeren A AEREE dae 4
39. Intel Centrino Pro technology 156 Intel HT Technology 142 interference minimizing 32 internal display switch identifying 4 internal microphone identifying 11 Internet connection setup 23 J jacks audio in microphone 7 audio out headphone 7 RJ 11 modem 7 RJ 45 network 9 Java Card defined 105 inserting 105 removing 106 jog dial identifying 9 15 K keyboard hotkeys identifying 53 keyboard light button identifying 11 keyboard light identifying 51 keyboard cleaning 160 keypad keys identifying 5 keypad embedded enabling and disabling 60 switching key functions 60 using 60 keypad external num lock 60 using 60 keys esc 5 fn 5 function 5 keypad 5 Windows applications 5 Windows logo 5 L labels Bluetooth 14 HP Mobile Broadband Module 14 Microsoft Certificate of Authenticity 14 modem approval 14 regulatory 14 service tag 13 SIM 14 wireless certification 14 WLAN 14 LAN connecting 38 language changing in Computer Setup 140 Index 163 latch battery release 10 legacy support USB 137 141 lights battery 3 caps lock 3 drive 3 89 keyboard 51 mute 3 num lock 4 power 3 TouchPad 1 3 volume down 3 volume mute 3 volume up 4 webcam 6 11 wireless 8 local area network LAN cable required 38 connecting cable 38 logical drive designations 148 low battery level 79 M maintenance Disk Cleanup 88 Disk Defragmenter 88 McAfee Total Protection 123 124 Media Card Reader identifying 8 m
40. O encase taeda E A E A E abc putea neath oe cea pails cane atee dapat deacon E 66 vii Connecting an external Monitor Or projector eee eee eete eee eeeeeeeeeeeeeecteeeeeeetaeeeeeeeeaees 66 Using the external monitor Port ccc cee cecteeee eee e etter tees eeeeaaeeeeeeeetaeeeeeeeeeaees 66 WEGGA sioi aae a Seite A Mee ieee head tun ene a ee es 67 Webcam TDS serisine a ude dace cactudseueceaeeadeandedied ude cneeadancde tate 67 Adjusting webcam properties 0 c eccceceeseneceeeeeeeneeeeeeeseeeeeeeeaaeeeeeeeeaaeeeeeeeeneneeeeeeeneneeeeees 67 Capturing business Card IMAGES 00 0 cence eect eennee eeni ienai iE EEEREN ENEE EEA 68 0 Powar mm RONE weg cen na nce oon naa cmd wsey pu nce di een vsnieasinseauxieassvasauneeseseubu canvass sobaiunye Sovsuiunatoamgewnxdbeienmesseneand 71 Setting POW OPTIONS 2 5 cccsreaciunceascccecedchaaacacdechaasasuaecnnadnaaacesataagendewaaaadeniadenaadageddecavendedeccnadadnadunavecqeesoeane 71 Using POWEr SAVING SALES 2 5 cces ceeestacee ete ceceeennebe rade eeeen EEEE 71 Initiating and exiting Standby occ ee ceeeeeeee tere eeeeeeeeeeeteeeeeaeeeeseeeeaaeees 71 Initiating and exiting Hibernation eee cece tere eeeeneeeeeeeeeeeaeeeeeteeaaeeees 72 Using the Power Molaf esc s n sauteed taal ganectecsnnseadtiedd vd siaN ENA KEANE AAA 72 USING power schemes cccccceceeeeeee eee eteeeeneeeeeeteeeaaeeeeeteeenaaeeeeeeeeeeiaeeeeeeeeeiaeeeterenennaees 73 Viewing the Current scheme ivcc2 cciscecer
41. Rotating allows you rotate items such as photos and pages To rotate anchor your thumb on the screen and then move your forefinger in a semicircular motion around your thumb 48 Chapter 4 Pointing devices touch screen and keyboard Pinching Pinching allows you to zoom in or out on items such as PDFs images and photos To pinch e Zoom out by holding two fingers apart on the screen and then pull the fingers together to decrease an object s size e Zoom in by holding two fingers together on the screen and then pull the fingers apart to increase an object s size Using the touch screen select models only 49 Setting touch screen preferences A To set touch screen preferences for visual feedback select Start gt Control Panel gt Hardware and Sound gt Pen and Touch These preferences are specific to the touch screen and the computer To set touch screen preferences for left handed or right handed users select Start gt Control Panel gt Hardware and Sound gt Tablet PC Settings gt Other tab These preferences are specific to the touch screen and the computer To set pointing device preferences such as pointer speed click speed and mouse trails select Start gt Devices and Printers Then right click the device representing your computer and select Mouse settings These preferences apply to any pointing device in the system To change or test click settings 1 2 3 Select Start gt Control Panel
42. USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Some USB devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions Your computer model has 3 USB ports which support USB 1 0 USB 1 1 and USB 2 0 devices A USB hub provides additional USB ports that can be used with the computer Connecting a USB device A CAUTION To prevent damage to a USB connector use minimal force to connect a USB device A To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear a sound when the device has been detected NOTE The first time you connect a USB device a message is displayed in the notification area to let you know the device is recognized by the computer Stopping and removing a USB device A CAUTION To prevent loss of information or an unresponsive system stop a USB device before removing it Using a USB device 95 CAUTION To prevent damage to a USB connector do not pull on the cable to remove the USB device To stop and remove a USB device 1 Double click the Safely Remove Hardware icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware icon click the Show Hidden Icons icon lt or l
43. a hotspot where several WLANs are active several will be displayed 4 Select a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer still cannot make a connection to a WLAN restart the wireless router For details refer to the router manufacturer s instructions Chapter 3 Networking Using the modem select models only The modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable In some countries a country specific modem cable adapter is also required Jacks for digital PBX systems may resemble analog telephone jacks but they are not compatible with the modem A WARNING Connecting the internal analog modem to a digital line can permanently damage the modem Immediately disconnect the modem cable if you accidentally connect it to a digital line If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end 2 of the cable toward the computer i Connecting a modem cable A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack To connect a modem cable 1 Plug the modem cable into the modem jack 1 on the computer 2
44. ain updates as they are released from the Microsoft Web site and through the updates link in Help and Support Installing critical updates 125 Using HP ProtectTools Security Manager select models only HP ProtectTools Security Manager software is preinstalled on select computer models This software can be accessed through Windows Control Panel It provides security features that help protect against unauthorized access to the computer networks and critical data For more information refer to the HP ProtectTools online Help 126 Chapter 11 Security Installing a security cable amp NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key amp NOTE The location of the security cable slot varies by computer model Installing a security cable 127 12 Software updates Updating software Updated versions of the software provided with your computer are available either through the HP Software Update utility or on the HP Web site The Software Update utility automatically checks for software updates from HP The utility runs every 30 days and provides a list of support alerts such as security enhancements and optional softw
45. al area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN each mobile wireless device communicates with a wireless router or a wireless access point HP Mobile Broadband Module A wireless wide area network WWAN device that provides access to information wherever mobile network operator service is available In a WWAN each mobile device communicates to a mobile network operator s base station Mobile network operators install networks of base stations similar to cell phone towers throughout large geographic areas effectively providing coverage across entire states regions or even countries Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards e 802 11b the first popular standard supports data rates of up to 11 Mbps and operates ata frequency of 2 4 GHz e 802 119 supports data rates of up to 54 Mbps and operates at a frequency of 2
46. antenna button identifying 6 F File menu 139 fingerprint reader identifying 7 11 firewall 24 flicking TouchPad gesture 41 flicks changing assignments 50 creating assignments 50 fn key identifying 5 using 2 function keys identifying 5 53 H hard disk drive HP 3D DriveGuard 89 installing 92 replacing 91 hard disk drive space 111 hard drive external 99 HP 3D DriveGuard 89 installing 92 replacing 91 hard drive bay identifying 10 hard drive compartment screws removing 107 hard drive space 111 hardware identifying 1 HDMI 56 headphone audio out combo jack 7 Hibernation exiting 72 initiated during critical battery level 79 initiating 72 Hibernation file 111 hinge convertible 11 15 holder pen 16 hotkeys ambient light sensor 56 battery charge information 56 decreasing screen brightness 56 description 53 displaying system information 53 enabling disabling the TouchPad 56 increasing screen brightness 56 initiating Standby 55 switching screen image 56 using 53 HP 3D DriveGuard 89 HP Client Configuration Manager 152 154 HP Client Manager for Altiris 152 HP Connection Manager software 22 HP Mobile Broadband Module 26 HP QuickLook 142 HP SpareKey enrollment 140 HP System Software Manager 152 155 HP Universal Print Driver using 158 hubs 95 l icons Connection Manager 20 network 31 network status 20 wireless 20 IEEE 1394 port identifying 8 image computer 151 inserting a memory module 108
47. any unsaved information Using battery power 79 Resolving a low battery level A CAUTION To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation do not restore power until the power lights turn off Resolving a low battery level when external power is available A Connect one of the following devices e AC adapter e Optional expansion product or docking device e Optional power adapter Resolving a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Remove the discharged battery and then insert a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available A Initiate Hibernation or Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by briefly sliding the power switch to the right Calibrating a battery Calibrate a battery under the following conditions e When battery charge displays seem inaccurate e When you observe a significant change in battery run time Even if a battery is heavily used it should not need to be calibrated more than once a month It is also not necessary to calibrate a new battery Step 1 Fully charge
48. are and driver updates You can manually check for updates at any time by selecting Start gt Help and Support gt Update Software amp Drivers and then follow the on screen instructions Most software on the HP Web site is packaged in compressed files called SoftPaqs Some BIOS updates may be packaged in compressed files called ROMPagqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Readme txt files included with ROMPags are provided in English only You can also access software updates by obtaining the Support Software disc purchased separately This disc includes device drivers BIOS updates and utilities 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the product box 4 Press enter 5 Follow the on screen instructions To update the software using a Support Software disc follow these steps 1 Insert the Support Software disc into the optical drive 2 Follow the on screen instructions 128 Chapter 12 Software updates To update the software using the HP Web site follow these steps 1 Identify your computer model product category and series or family Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer For details refe
49. arge procedure If you use the computer occasionally during the discharge procedure and have set energy saving timeouts expect the following performance from the system during the discharge process o The monitor will not turn off automatically Hard drive speed will not decrease automatically when the computer is idle System initiated Hibernation will not occur To discharge a battery 1 2 Unplug the computer from its external power source but do not turn off the computer Run the computer on battery power until the battery is discharged The battery light begins to blink when the battery has discharged to a low battery level When the battery is discharged the battery light turns off and the computer shuts down Using battery power 81 82 Step 4 Fully recharge the battery To recharge the battery 1 Plug the computer into external power and maintain external power until the battery is fully recharged When the battery is recharged the battery light on the computer turns off You can use the computer while the battery is recharging but the battery will charge faster if the computer is off If the computer is off turn it on when the battery is fully charged and the battery light has turned off Step 5 Reenable Hibernation and Standby A CAUTION Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery l
50. at surface with the hard drive bay toward you Remove the battery from the computer Loosen the 3 hard drive cover screws 1 oe 7 p m oS Hp Remove the hard drive cover 2 9 Remove the 2 hard drive bracket screws 1 Replacing the hard drive in the hard drive bay 91 10 Remove the hard drive bracket 2 11 Grasp the tab on the hard drive and pull upward 1 until the hard drive is at a 45 degree angle 12 With the hard drive at a 45 degree angle pull it forward 2 until the rear of the hard drive is clear of the computer back edge 13 Lift the hard drive 3 out of the hard drive bay To install a hard drive 1 Insert the rear of the hard drive at a 45 degree angle into the back of the hard drive bay 1 92 Chapter7 Drives 2 3 4 5 6 Lower the front of the hard drive down onto the system board connector 2 and press down 3 to connect the hard drive S Replace the hard drive bracket 1 Replace the 2 hard drive bracket screws 2 Align the tabs 1 on the hard drive cover with the notches on the computer Replace the cover 2 Replacing the hard drive in the hard drive bay 93 7 Tighten the 3 hard drive cover screws 3 8 Replace the batteries 9 Turn the computer right side up and then reconnect external power and external devices 10 Turn on the computer 94 Chapter7 Drives 8 External devices Using a USB device Universal Serial Bus
51. battery power and 25 minutes of inactivity when running on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Standby in any of the following ways e Press fn f3 e Click Start gt Turn Off Computer gt Stand By If Stand by is not displayed follow these steps a Click the down arrow b Select Stand by from the list c Click OK Setting power options 71 To exit Standby A Briefly slide the power switch to the right When the computer exits Standby the power lights turn on and your work returns to the screen where you stopped working NOTE If you have set a password to be required when the computer exits Standby you must enter your Windows password before your work will return to the screen Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 30 minutes of inactivity when running on battery power or when the battery reaches a critical battery level 999 NOTE The system will not initiate Hibernation when running on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel To initiate Hibernation 1 Select Start gt Turn Off Computer 2 Hold down the shift key and select Hibernate If Hibernate is not displayed follow these steps a Click the down arrow b Select Hibernate from the list c Click OK To exit Hibernatio
52. ble disable initiate Intel CIRA Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings 144 Chapter 14 Computer Setup 15 MultiBoot About the boot device order As the computer starts the system attempts to boot from enabled boot devices The MultiBoot utility which is enabled at the factory controls the order in which the system selects a boot device Boot devices can include optical drives diskette drives a network interface card NIC hard drives and USB devices Boot devices contain bootable media or files that the computer needs to start and operate properly NOTE Some boot devices must be enabled in Computer Setup before they can be included in the boot order The factory setting is for the computer to select the boot device by searching enabled boot devices and drive bay locations in the following order NOTE Some of the boot devices and drive bay locations listed may not be supported on your computer e Notebook MultiBay e nternal hard drive e USB diskette drive e USB CD ROM e USB hard drive e Notebook Ethernet e Secure Digital SD Memory Card e Docking station MultiBay e External SATA drive You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup You can also press esc while the Press the ESC key for Startup Menu message is displaye
53. blet and Pen Settings window by selecting the Help button in the upper right corner of the window and then selecting a setting Using the pen holder To remove the pen from the pen holder on the computer press the pen in to eject it To protect the pen when you are not using it insert the pen tip first into the pen holder on the computer Using the pen 45 Setting pen preferences Pen preferences are set in the Tablet and Pen Settings window of the operating system The preferences include setting the location of on screen menus for either right handed or left handed users calibrating the screen for pen use and optimizing handwriting recognition To access pen preferences A Select Start gt Control Panel gt Printers and Other Hardware gt Tablet and Pen Settings Pointing device preferences such as pointer speed click speed and mouse trails are set in the Mouse Properties window These preferences apply to any pointing device in the system To access Mouse Properties A Select Start gt Control Panel gt Printers and Other Hardware gt Mouse Using the touch screen select models only Some computer models allow you to use your fingers to perform certain actions on the touch screen NOTE The instructions in this section are based on factory settings To modify settings for recognized clicks and flicks select Start gt Control Panel gt Hardware and Sound gt Pen and Touch NOTE Ifthe pen touches
54. boot device each time the computer is turned on or restarted Setting a new boot order in Computer Setup To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select the Legacy Boot Order list and then press enter To move the device up in the boot order use a pointing device to click the up arrow or press the key To move the device down in the boot order click the down arrow or press the key To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Dynamically choosing a boot device using the F9 prompt To dynamically choose a boot device for the current startup sequence follow these steps 1 2 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Open the Boot Device Options menu by pressing f9 Use a pointing device or the arrow keys to select a boot device and then
55. ccccccecceeceeeeeeeeeceeeaeeaaecaeeeeeeeeeeeeee cee ceaeaaaaaeaaeceeeeeeeeeeeeseesecsccueeseeeeeess 137 Using Comp ter Setups a ree E E AE ecrebiieed E E EE 137 Navigating and selecting in Computer Setup ce eceeceeeeeeeneeeeeeeeeeceeeeeeteenaeeeeeeneeaaas 137 Restoring factory settings in Computer Setup ccc eeeeeeeeeeeeeeenneeeeeeeeeenaeeeeeeeeeeaas 138 Computer Setup Menus 00 c ccccccccec cece cece eee e eee te cece eaaaaeaaeeaeceeeeeeeeeeeeeeeeeeeeeeeeeaaaaeasasaeaansaeeaeeeeeeeees 138 Fil WM OT ose cet vanced ececedtewet Qe yaad saudeaea cde innectanede sushi dees aca E A EEE E ETE eden 139 SECUN MENU orint iran aN AE E N 139 System Configuration MON a cccccccececccecdeceeeeeeccedeccheeeseccedccenteeeecedeceteresecedacdenebeseceececttnenecee 140 1O IANO ids ese cecougs vce ceinen un ces nayv coe seonse acai os varna pps eoac pain gy cca po ao aaaergs poe an danas toaiaured uaa tag teeaeasaua Oeientaaane 145 About the boot device Order aresnciieasn 145 Enabling boot devices in Computer Setup ccceccecceecceeeeeeeeeeeeeeeeeee sec eeesaeeaaaeaaecaecaeeeeeeeeeeeeeess 147 Considering boot order changes ccccceeeeceeeee eee eect tees erence eee sent naeeee eee eaaeeeeeeeeeaeeeeeseeniaeeeeeeaas 148 Choosing MultiBoot preference cccccesecdecceteessceeccceetessecedeneredueceeccntessuceedenseseeceedeneeseeceeedeneeneees 149 Setting a new boot order in Computer Setup cc ccceecccce
56. ccess to the contents of a hard drive DriveLock password in Computer Setup Unauthorized startup from an optical drive diskette drive or Boot options feature in Computer Setup internal network adapter Unauthorized access to a Windows user account HP ProtectTools Security Manager Unauthorized access to data e Firewall software e Windows updates e Drive encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup system identification information Unauthorized removal of the computer Security cable slot used with an optional security cable Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup DE 112 Chapter 11 Security Using passwords Most security features use passwords Whenever you set a password write down the password and store it in a secure location away from the computer Note the following password considerations e Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS The embedded security password which is an HP ProtectTools Security Manager password can be enabled in Computer Setup to provide BIOS password protection in addition to their normal HP ProtectTools functions
57. ce with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery upward 2 and remove the battery from the computer 3 Charging a battery A WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter an optional power adapter an optional expansion product or an optional docking device The battery charges whether the computer is off or in use but it charges faster when the computer is off Charging may take longer if a battery is new has been unused for 2 weeks or more or is much warmer or cooler than room temperature 78 Chapter6 Power management To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations e If you are charging a new battery charge it fully before turning on the computer e Charge the battery until the battery light turns off NOTE Ifthe computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the battery is fully charged e Allow the battery to discharge below 5 percent of a full charge through normal use before charging it e If the battery has been unused for one month or more calibrate the battery instead of simply charging it The battery light displays charge status e On The battery is charging e Bli
58. ck your operating system 5 Follow the on screen instructions to access the BIOS update you want to download Make a note of the download date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive 6 Atthe download area perform these steps a Identify the BIOS update that is newer than the BIOS version currently installed on your computer b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update will be downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt My Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe Updating the BIOS 131 The BIOS installation begins 5 Complete the insta
59. ckWeb e When the computer is on press the button to open the default Web browser 2 QuickLook button e When the computer is off press the button to open HP QuickLook e When the computer is on press the button to open Software Setup NOTE If Software Setup is not available the default Web browser opens Using HP Quick Launch Buttons 57 Opening the Quick Launch Buttons control panel You can open the HP Quick Launch Buttons control panel in any of the following ways e Select Start gt Control Panel gt Printers and Other Hardware gt Quick Launch Buttons e Double click the HP Quick Launch Buttons icon in the notification area at the far right of the taskbar e Right click the HP Quick Launch Buttons icon in the notification area and click Adjust HP Quick Launch Buttons Properties NOTE On some models an icon is displayed on the desktop 58 Chapter4 Pointing devices touch screen and keyboard Using HP QuickLook QuickLook 3 allows you to save calendar contact inbox and task information from Microsoft Outlook to the hard drive of your computer Then when the computer is off or in Hibernation you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart Use QuickLook 3 to manage contact information calendar events e mail information and tasks without restarting your computer NOTE QuickLook 3 does not support Standby in Wi
60. closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation NOTE Hard drives that are in an optional docking device or are connected to a USB port are not protected by HP 3D DriveGuard For more information refer to the HP 3D DriveGuard online Help Identifying HP 3D DriveGuard status The drive light on the computer changes to an amber color to show that the drive is parked To determine whether drives are currently protected or whether a drive is parked use the icon in the notification area at the far right of the taskbar e Ifthe software is enabled a green check mark is superimposed over the hard drive icon e Ifthe software is disabled a red X is superimposed over the hard drive icon e Ifthe drives are parked a yellow moon is superimposed over the hard drive icon If HP 3D DriveGuard has parked the drive the computer will behave in the following ways e The computer will not shut down e The computer will not initiate Standby or Hibernation except as described in the following Note NOTE Ifthe computer is running on battery power and reaches a critical battery level HP 3D DriveGuard allows the computer to initiate Hibernation e The computer will not activate battery alarms set on the Alarms tab in Power Options Properties Before you move the computer HP recommends that you either shut it down or init
61. crolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers slightly apart on the TouchPad and drag them across the TouchPad in an up down left or right motion amp NOTE Scrolling speed is controlled by finger speed Pinching Zooming Pinching zooming allows you to zoom in or out on items such as PDFs images or text e Zoom in by placing two fingers together on the TouchPad and then moving them apart to gradually increase the object s size e Zoom out by placing two fingers apart on the TouchPad and then moving them together to gradually decrease the object s size 40 Chapter 4 Pointing devices touch screen and keyboard Three finger flick The three finger flick gesture allows you to browse the Internet or scroll through photos in a photo viewer window You can also use this gesture to enter or exit slideshow mode and to play or pause in certain multimedia applications To use the three finger flick gesture for navigation 1 Place three fingers slightly separated on the TouchPad 2 Flick your fingers in a straight continuous motion in the desired direction moving from one side of the TouchPad to the opposite side 3 Slide your fingers to the right or left to page forward or backward in a photo view or an Internet browser window and then lift your fingers To use the three finger flick gesture for slideshow mode slide your fingers vertically e Slide you
62. ct Disable protection Type your master password and then press enter To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Using Computer Setup Auto DriveLock In a multiple user environment you can set an Automatic DriveLock password When the Automatic DriveLock password is enabled a random user password and a DriveLock master password will be created for you When any user passes the password credential the same random user and DriveLock master password will be used to unlock the drive Jh amp NOTE You must have a BIOS administrator password before you can access the Automatic DriveLock features Entering an Automatic DriveLock password To enable an Automatic DriveLock password in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select Security gt Automatic DriveLock and then press enter Use a pointing device or the arrow keys to select an internal hard drive and then press enter Read the warning To continue select YES To save your changes and exit Co
63. ction requirements For additional information on connecting your computer to a corporate WLAN contact your network administrator or IT department Roaming to another network When you move your computer within range of another WLAN Windows attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If Windows does not recognize the new network follow the same procedure you used initially to connect to your WLAN Usinga WLAN 25 Using HP Mobile Broadband select models only HP Mobile Broadband enables your computer to use wireless wide area networks WWANSs to access the Internet from more places and over larger areas than it can by using WLANs Using HP Mobile Broadband requires a network service provider called a mobile network operator which in most cases is a mobile phone network operator Coverage for HP Mobile Broadband is similar to mobile phone voice coverage When used with mobile network operator service HP Mobile Broadband gives you the freedom to stay connected to the Internet send e mail or connect to your corporate network whether you are on the road or outside the range of Wi Fi hotspots HP supports the following technologies e HSPA High Speed Packet Access which provides access to networks based on the Global System for Mobile Communications GSM telecommunications standard e EV DO Evolution Data Optimized which provides access to netw
64. d Host Controller Interface IDE Integrated Drive Electronics RAID Redundant Array of Independent Disks select models only Computer Setup menus 141 Select To do this NOTE Availability of these options varies by computer model e __Enable disable secondary battery fast charge enabled by default e Enable disable HP QuickLook enabled by default e __Enable disable preboot authentication on HP QuickLook boot enabled by default e Enable disable HP QuickWeb enabled by default e Enable disable HP QuickWeb write protect disabled by default e _Enable disable virtualization technology select models only disabled by default e Enable disable TXT Intel Trusted Execution Technology select models only disabled by default e Enable disable Multi Core CPU enabled by default e Enable disable Intel HT Technology enabled by default e __Enable disable Wake on USB enabled by default e Enable disable Num lock state at boot disabled by default 142 Chapter 14 Computer Setup Select To do this Built In Device Options Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio select models only enabled by default Enable disable embedded WLAN device radio select models only enabled by default Enable disable the embedded Bluetooth device radio enabled by default Enable disable the network interface
65. d at the bottom of the screen and then press f9 Pressing f9 displays a menu that shows the current boot devices and allows you to select a boot device Or you can use MultiBoot Express to set the computer to prompt you for a boot location each time the computer turns on or restarts If MultiBoot is disabled the computer uses a fixed boot order that consists of first searching for a drive A boot device If none is found the computer looks for a drive C boot device Drive A boot devices include optical drives and diskette drives Drive C boot devices include optical drives and hard drives About the boot device order 145 The NIC does not have an assigned drive letter NOTE An optical drive such as a CD ROM drive can boot either as drive A or drive C depending on the format of the boot CD The following list describes the factory setting for boot order in which drive letters A and C are assigned when MultiBoot is disabled The actual order varies by configuration e Boot order for drive A boot devices 1 3 Optical drive in an optional docking device or in an optional external MultiBay that contains a disc formatted as drive A Optical drive in the internal MultiBay select models only that contains a disc formatted as drive A Diskette drive in an optional docking device or in an optional external MultiBay e Boot order for drive C boot devices 1 3 4 Optical drive in an optional docking device or in an op
66. d drive you want to protect or Use the arrow keys to select the hard drive you want to protect and then press enter Read the warning To continue select YES Type your master password in the New password and Verify new password fields and then press enter Type your user password in the New password and Verify new password fields and then press enter To confirm DriveLock protection on the drive you have selected type DriveLock in the confirmation field and then press enter NOTE The DriveLock confirmation is case sensitive To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering a DriveLock password Be sure that the hard drive is inserted into the computer not into an optional docking device or external MultiBay At the DriveLock Password prompt type your user or master password using the same kind of keys you used to set the password and then press enter After two incorrect attempts to enter the password you must shut down the computer and try again Changing a DriveLock password To change a DriveLock password in Computer Setup follow these steps 1 2 Turn on the computer and then press esc while the Press the ESC key for Startup Menu mes
67. disabling the TouchPad fn f5 Press fn f5 to enable or disable the TouchPad Viewing battery charge information Press fn f8 to display charge information for all installed batteries The display indicates which batteries are charging and reports the amount of charge remaining in each battery Decreasing screen brightness Press fn f9 to decrease screen brightness Hold down the hotkey to decrease the brightness level incrementally Increasing screen brightness Press fn f10 to increase screen brightness Hold down the hotkey to increase the brightness level incrementally Activating the ambient light sensor Press fn f11 to activate and deactivate the ambient light sensor 56 Chapter4 Pointing devices touch screen and keyboard Using HP Quick Launch Buttons The HP Quick Launch Buttons enable you to quickly open programs files or Web sites you use frequently You can use the factory settings which are described in the following table Or you can reprogram the buttons by opening the Q Menu in the Quick Launch Buttons control panel The Quick Launch Buttons include the QuickWeb button 1 and the QuickLook button 2 The following table describes the factory settings for the Quick Launch Buttons NOTE Button functions vary depending on the software installed on your computer Component Description 1 QuickWeb button e When the computer is off press the button to open HP Qui
68. ditional ports and connectors that can be used with the computer 100 Chapter 8 External devices 9 External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing These cards are often used with digital media equipped cameras and PDAs as well as with other computers The Digital Media Slot supports the following digital card formats e MultiMediaCard MMC e Secure Digital SD Memory Card Inserting a digital card A CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the SD Card Reader CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Media Card Reader and then push in on the card until it is firmly seated You will hear a sound when the device has been detected and a menu of available options may be displayed Using Media Card Reader cards 101 Stopping and removing a digital card A CAUTION To prevent loss of data or an unresponsive system stop a digital card before removing it 1 Save your information and close all programs associated with the digital card amp NOTE To stop a data transfer click Cancel in the operating system Copying window 2 Stop the digital card a Double click the Safely Remove Ha
69. dle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands The airport security devices that check carry on luggage such as conveyor belts use x rays instead of magnetism and will not damage a drive Handling drives 87 Improving hard drive performance Using Disk Defragmenter As you use the computer files on the hard drive become fragmented Disk Defragmenter consolidate
70. e of the computer Component Description 1 WWAN antenna 1 Sends and receives wireless signals to communicate with wireless wide area networks WWAN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 External WWAN antenna button Press to open the external WWAN antenna 4 External WWAN antenna Sends and receives wireless signals to communicate with WWANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions Before connecting to a WWAN press the WWAN antenna button to open the external WWAN antenna to a vertical position The external WWAN antenna allows you to connect to a WWAN and then to the Internet using the integrated HP Mobile Broadband Module and service from a supported mobile network operator Do not close the external WWAN antenna if you are connected to a WWAN To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 12 Chapter1 Features Additional hardware components ao _ o Component Description 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer
71. e provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth network The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Using Bluetooth wireless devices select models only 29 Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the
72. e the ExpressCard a Gently press in on the ExpressCard 1 to unlock it b Pull the ExpressCard out of the slot 2 104 Chapter9 External media cards Using Smart Cards select models only E NOTE The term smart card is used throughout this chapter to refer to both smart cards and Java Cards A smart card is a credit card sized accessory that carries a microchip containing memory and a microprocessor Like personal computers smart cards have an operating system to manage input and output and they include security features to protect against tampering Industry standard smart cards are used with the smart card reader select models only A PIN is needed to gain access to the contents of the microchip For more information about smart card security features refer to Help and Support amp NOTE Your computer may look slightly different from the illustrations in this chapter Inserting a smart card To insert a smart card 1 Holding the smart card label side up gently slide the card into the smart card reader until the card is seated 2 Follow the on screen instructions for logging on to the computer using the smart card PIN Using Smart Cards select models only 105 Removing a smart card To remove a smart card A Grasp the edge of the smart card and pull it out of the smart card reader SC A 106 Chapter9 External media cards 10 Memory modules The computer has one
73. e the batteries Adding or replacing a memory module 109 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer 110 Chapter 10 Memory modules Increasing hard drive space for the Hibernation file When Hibernation is initiated the operating system stores your information to a Hibernation file on the hard drive and then turns off the computer The operating system reserves space on the hard drive to store the Hibernation file based on the amount of system memory When you increase the memory the operating system increases the hard drive space reserved for the Hibernation file If you experience problems with Hibernation after increasing memory be sure that the amount of free space on the hard drive is larger than the space required by the Hibernation file To display the amount of free space on the primary hard drive 1 Select Start gt My Computer Right click the primary hard drive listing and then click Properties A To display the amount of hard drive space required by the Hibernation file select Start gt Control Panel gt Performance and Maintenance gt Power Options gt Hibernate tab If the free space on the hard drive is less than the space required by the Hibernation file increase the amount of free space on the hard drive A Select Start gt Help and Support gt Performance and Maintenance gt Freeing up disk space and follow the on screen instructi
74. ecord functions of the computer follow these steps 4 2 3 Select Start gt All Programs gt Accessories gt Entertainment gt Sound Recorder Click Record and speak into the microphone Save the file to your desktop Open Windows Media Player and play back the sound 64 Chapter5 Multimedia amp NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise A Toconfirm or change the audio settings on your computer right click the Sound icon on the taskbar or select Start gt Control Panel gt Sounds Speech and Audio Devices gt Sounds and Audio Devices Audio 65 Video Your computer enables you to use a variety of video features e Watch movies e Play games over the Internet e Edit pictures and video to create presentations e Connect external video devices Connecting an external monitor or projector Your computer has an external monitor port that allows you to connect external monitors and projectors Using the external monitor port The external monitor port connects an external display device such as an external monitor or a projector to the computer A To connect a display device connect the device cable to the external monitor port NOTE Ifa properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image betwe
75. edia software NOTE To use optical discs CDs and DVDs you must use an optional expansion base or an optional external optical drive both purchased separately The computer includes preinstalled multimedia software Some computer models also include additional multimedia software on an optical disc 62 Chapter5 Multimedia Depending on the hardware and software included with the computer the following multimedia tasks may be supported e Playing digital media including audio and video CDs audio and video DVDs and Internet radio e Creating or copying data CDs e Creating editing and burning audio CDs e Creating editing and burning a video or movie to a DVD or video CD A CAUTION To prevent loss of information or damage to a disc observe the following guidelines Before writing to a disc connect the computer to a reliable external power source Do not write to a disc while the computer is running on battery power Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Instead copy from a source disc or network drive to your hard drive and then copy from your hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration amp NOTE For information about using
76. ee eeetaeeeeeeeeeaaeeeeeeetiaeeeeeeeenaaes 95 Using USB legacy SUPPOMT cee actien vieiiie aii TE EEEE AEA 96 SING a1 394 COVICE ania AAR EAA EAA AEE A aa 97 Connecting a T394 PDeViCe cssrseniririe eanna ERE EEEE ER 97 Stopping and removing a 1394 device asssssseccrireesersrrrrssseeirrrrteerntannaadasttiinnnadennnnnadaaaaa 97 Using external drives 2 cseecceceeccseecceeeeenenteeeecsaneeeeeeeeduaneesesennanteseeenbaeeeeeeesnseeedensnesteeeseseeteneeennaaeees 99 Using optional external devices 0 cece eeeeetne eter eeeaaeeeeeeeeaaeeeeeeeeaaeeeeeeeeiaeeeeenenaas 99 Using the docking COnMeCtON 2 sc220 00a ieadere haddacd ih AA cos dead sade Mabe 100 MMS ee Modia cards ssoi ee ee er ee ne eee eee eee eee eee 101 Using Media Card Reader Cards sicczceveiscensad tccdestsenancactesvsbanandavebvyaeencdcadesisiaancacdeasbatendeveaniiaanlaseedianns 101 Inserting a digital card oo eee eect etter tere nee eee eet NNNNA AAEN AE KNAAR ANEAN AANEREN 101 Stopping and removing a digital card ect cere ete eee etree tennessee etieeeeeeeeeetea 102 Using ExpressCards select models Only c cceeescceeeeeeeeeeeee teste eeiaeee sete eaaeeeeeetaaeeeeeeeenaeeeeseeeaaas 103 Configuring an ExpressCard cccececceeeeeeeeeeeeeeeeeeeeeeeeeeeeceeaeeeeeseeeeaeeeeeseeeaaeeeeeseenaaeeeees 103 Inserting an ExpressCard 2 2 cciicecsediiiaseceeedaiisaceeetevs dateeeste vii dadeaent sii laneeerssiniadeces eninge 103 Stopping and remov
77. eeciccete dethcceeet nin eciens nidiaaees ndataa sense 73 Selecting a different power scheme ecceeeeeee teeter eee eeeeetteeeeeeeetiaeeeeeerenee 73 Customizing power Schemes ccccceeeeceeeeeee eee eeeenneeee eset eaeeeeeeeeeteeeeeeeeenea 74 Setting password protection upon exiting Standby eee eee eeenteeeeeeeeetaeeeeeeeaas 74 Using external AC POWED 0 ececeeceeeeeeeeneeeeeeene cette tennessee ee neee eee ceeeeeeeeeseneaaeeeseceaeeeeeseneaeeeeseeeeeeseeeaeees 75 Connecting the AC adapter 0 eee innan aAA EBEA AANEREN SARRAR EAREN 75 USING batten POW EN renren naia a A AA EAE A 76 Finding battery information in Help and Support 22 cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeees 76 Using Battery GHOCK ccccncacccriiciir nirin t nni R AREE 76 Displaying the remaining battery charge ccc cccececceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaeeeeeteeenaaeeees 77 Inserting or removing the battery e ersrsisiiireieinniiinirnninni dinika nainn AKARNA enu K KANANA NENNE ERRARE 77 Charging a Dattery serice an eaa E R E itn 78 Maximizing battery discharge time ccccceceeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeaaeeeeeteeeaaeeees 79 Managing low battery levels seerercisicerieiioeni a EE 79 Identifying low battery levels oo eect eeeeeeeee cette eeeeeeeeeeeeeseeeeaeaeeeeeseeeaaaees 79 Resolving a low battery level o oo eee ceceeee eee eete eter eee eeteeeeeeeeaaeeeeeetaaeeeeeeeenaees 80 Resolving a lo
78. eeeeeeeeenneeeeeeeencieeeeeeeetiaeeeeeeeens 149 Dynamically choosing a boot device using the F9 prompt ceceeeeeeeeeeteeeeeeeeeaes 149 Setting a MultiBoot Express prompt cc cccceeeeeeeceeeeee rere eeenneeeeeeeeenaaeeeeeeeeeenaeeeeeeeeeeaas 150 Entering MultiBoot Express preferences cccecccceeeeeeeecneeeeeeeeeeeaaeeeeeeeeeentiaeeeeeeeeeeeaas 150 16 Management and printing occiicccccccccccccccccctestcd occcctecscnecsccesacctecacunea naana rA SANEA aan iaai 151 Using Client Management Solutions 20 cecccccceeceennceeeeenseeeeeceeeeseeneeeeeeeeneneaeceeenneaeaceceeeneneceeeenensaes 151 Configuring and deploying a software image ccecceeeceeeeeeeeeeeeneeeeeeeettaeeeeeeetiaeeeeeete 151 Managing and updating software eee cece scent eee e reenter tere tana eee eeeeaaeeeeeeeenaaeeeeeeeeeaas 152 HP Client Manager for Altiris Select models Only s 152 HP CCM Client Configuration Manager select models only n a 154 HP SSM System Software Manager ccccceeeeeeeeeeeecteeeeeeeeetteeeeeeeeenaaes 155 Using Intel Active Management Technology select models Only ceeeeeeeeeeeeeetteeeeeeeeeeeeenaaes 156 Enabling the TAMT SOIWM ON s155 ehee sasaseeetee nA E ERA ER 156 Using the MEBx setup utility Menus sseeeessssseeeessrrnneseeernnennasnennaaaatnennnaaannannnaaaannnnnnaaanaan 156 Using the HP Universal Print Driver select models Only cccceeeceeeteeeeeeeee
79. eeeneeeeeeeeeettaeeeeeeeeeaas 158 1 Ceanna guo iE S A 159 Gleaning PrOGUCHS cierna iiaiai ei i aandie dader aiai iaaii kainak aieiaiei Eede ai 159 Cleaning PROCEQUNCS soncccracren riirii orea EERE AREE T 160 Cleaning the display enin aAa E EA ANEA 160 Cleaning the sides and COVEN orrei is vecpheaged cas venseoded ENEAK AAAA EaR ENER 160 Cleaning the TouchPad and keyboard sssseeeeessrreeessssrrnnssesinrrneaernnnnnaaastnennnnandnnnnnnnaaaa 160 Cleaning a tablet PC pen and pen holder 20 0 0 cee ceccecceecceeeeeeeeeeeeeeeeeteeteeeteeteeeeseeeeneeeeaeees 160 e T E A E A E O O EE 161 xi xii 1 Features Identifying hardware To see a list of hardware installed in the computer follow these steps 1 Select Start gt My Computer 2 In the left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager You can also add hardware or modify device configurations using Device Manager Top components Pointing devices i i i i rm a Component Description 1 TouchPad light e Off TouchPad is enabled e Amber TouchPad is disabled 2 TouchPad on off control Enables disables the TouchPad when pressed in combination with the fn key 3 Pointing stick Moves the pointer and selects or activates items on the screen Identifying hardware 1 2 Component Description 4 fn key Enables disables the TouchPad when pressed in combination
80. eenes 13 i WAS UNG BEN Ee cas oon coches ers T E A A E A E E E E E E T E N A 15 Tablet display components cceccececceeeeeeecee cece ce ee eee ttrt cee eaaaaaeaeeeeeeeeeeeseesecaaaaaecaeeeeeeeeeeeseesenaaeeeeeees 15 Rotating the diS pay crores a E a E O N 16 Tablet MOUS iasa A AE AENT 16 Notebook ModE sario taii EEEE AEAEE AEN EEA 18 S NOWAKI a a aa a ac aes a aes oa eee a oe ees ee 20 Using wireless devices select models only cc ceecceeeeeeeeeeeeee eter eeeeeeeeeeeseeeeeaeeeeeenaeeeeeeseeaaeeeeeeeeaees 20 Identifying wireless and network ICONS cceeceeee steerer tere tenets ee eeeeeeeeteeeeeeetneeeeeeetea 20 Using the wireless COntrOls 2 2 ccctcccceeeesescceteceanececeeeenenecsneeeesenedeeedecnanedeneseetneensaaeeennneseaas 21 Using the wireless DUMOM 2 c0scsceedocudecesacedescvessdeveserascaeteaesstingelansdeeechasesauedadaas aeeedeezseneads 21 Using Wireless Assistant software select models only ccseeceeeeeeeteeeeeeeetteeeeeeeenaaes 21 Using HP Connection Manager select models only ccceeceeeeeeeeeeeeeeeeenteeeeeeteeeeneaaees 22 Using operating system Controls 0 0 0 cence eee reinii innan ninn ENNA RANA ANNEE SANKARA EAREN NE SERRANEAN S 22 Using a WLAN siceraria AEAN A E A AEEA 23 Setting Up a WLAN 0 eee ttt ee ne AKAAERE AEEA EAREN ANAKE NEE AANEEN AAEE KA 23 Protecting your WLAN caiene a a a A A E A AATE TEAT 23 vi Connecting toa WLAN riesia EEE T 25
81. embedded numeric keypad ccccceceeeeeeeeeeeeeeeeeenneeeeeeeeeeeeeeeeeeaeeeeseeeneeeeeeesenneeeeneenaees 60 Using the embedded numeric keypad cccececcceeeeeneeeeeeeeeenneeeeeeeeeaaeeeeeeeeeenaeeeeeeeeenaaes 60 Enabling and disabling the embedded numeric keypad n 60 Switching key functions on the embedded numeric keypad eene 60 Using an optional external numeric keypad eee eeeeeeeeeeee eee eeeeeeee eee eeeeeeeeeeeeeeeeaeeeeteeeaaees 60 S IMUM CARYN DR cca saa scing ev cada E 61 Multimedia features acsccssc ecistesiedeees aran EEE EERE EEA ETENE 61 Adjusting the VOIUME ccccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteceneaaeeeeeceeeeaeeeeeeteeeeaaeeeeeeteeeaaeees 61 Multimedia SOMRWaANG spse cated isda cetdes seca sane edy ste hdacetaeviddya sued exyedasdeng euzedad dace edebaadageededeecd sade getaiiac tees 62 Accessing your preinstalled multimedia software 0 0 00 ccceeeeeeeeeeeeneeeeeeeteeeeeaeeeeeteeeaeeeees 63 Installing your preloaded multimedia software ee ceeeeeeeteeeneeeeeteeeeeeeeeeteeaaeeeteeenaneees 63 Installing multimedia software from a CISC ceeceeeeeeeeeeeeeeeee eee eteneeeeeeeeeteeeeeeeettaeeeeere 63 PUIG ised da evaetetee stadia O eee idee edit ad EEEN OE 64 Connecting external audio devices 00 eect eee e ent e eee eee ette eee e ee taaeeeeeeeeaaeeeeeeeenaeeeeeeeeaas 64 Checking your audi FUNCTIONS c eect eect eenne ee eee etne tees eet aae eee E 64 NG
82. emory increasing 111 memory module inserting 108 removing 108 replacing 107 upgrading 107 microphone audio in combo jack 7 microphone internal 11 Microsoft Certificate of Authenticity label 14 minimizing interference 32 modem approval label 14 modem cable connecting 33 country specific cable adapter 33 noise suppression circuitry 33 modem software setting adding location 34 travel connection problems 36 164 Index monitor port external 9 monitor connecting 66 mouse external connecting 42 setting preferences 39 Multi Core CPU 142 MultiBoot Express 145 150 multimedia software accessing 63 mute button identifying 4 61 mute light identifying 3 N network cable connecting 38 noise suppression circuitry 38 network icon 31 network key 31 network security codes network key 31 SSID 31 Network Service Boot 147 network status icon 20 NIC boot device 145 147 noise suppression circuitry modem cable 33 network cable 38 num lock light identifying 4 num lock external keypad 60 O operating system Microsoft Certificate of Authenticity label 14 Product Key 14 Operating System disc 136 optical disc writing to 63 optical drive protecting 63 optical drive external 62 P passwords administrator 113 BIOS administrator 114 DriveLock 116 user 113 pen calibrating 45 cleaning 160 identifying 43 using 43 pen holder cleaning 160 identifying 8 16 using 45 pinching touch screen gesture 49 pi
83. en the computer display and the device 66 Chapter5 Multimedia Webcam E NOTE This section describes features that are common to most models Some features may not be available on your computer Your computer includes an integrated webcam located at the top of the display With the preinstalled software you can use the webcam to take a photo record a video or make an audio recording You can preview the photo video recording or audio recording and save it on your computer hard drive To access the webcam and HP Webcam software select Start gt All Programs gt HP Webcam The webcam software enables you to experiment with the following features Video Record and play back webcam video Audio Record and play back audio Streaming video Use with instant message software solutions that support UVC Universal Video Class cameras Snapshots Take still photos HP Business Card Reader select models only Use to transform business cards into a usable database of contact information Webcam tips For optimum performance observe the following guidelines while using the webcam Be sure that you have the latest version of an instant message program before starting a video conversation The webcam may not work properly across some network firewalls NOTE Ifyou are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the fire
84. ent e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet G As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN refer to the information provided by your router manufacturer or your ISP Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities basically to foil casual eavesdropping rather than more powerful forms of attack it is essential to understand that WLANs are vulnerable to well known and well documented security weaknesses WLANs in public areas or hotspots like coffee shops and airports may not provide any security New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous If you are concerned about the security of your computer in a hotspot limit your network activities to noncritical e mail and basic Internet surfing Usinga WLAN 23 When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access The common security levels are Wi Fi Protected Access
85. ept the warning and complete the connection e Ifthe network is a security enabled WLAN you are prompted to enter a network security key which is a security code Type the code and then click Connect to complete the connection NOTE If no WLANs are listed you are out of range of a wireless router or access point NOTE If you do not see the network you want to connect to click Show all connections A list of options will appear that includes creating a new network connection as well as troubleshooting connection issues After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources e Information from your ISP and the manufacturer s instructions included with your wireless router and other WLAN equipment e Information and Web site links provided in Help and Support For a list of public WLANs near you contact your ISP or search the Web Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations Hotspotlist and Geektools Check with each public WLAN location for cost and conne
86. ernal devices Using a 1394 device IEEE 1394 is a hardware interface that connects a high speed multimedia or data storage device to the computer Scanners digital cameras and digital camcorders often require a 1394 connection Some 1394 devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions The 1394 port also supports IEEE 1394a devices Connecting a 1394 device A CAUTION To prevent damage to a 1394 port connector use minimal force when connecting a 1394 device A To connect a 1394 device to the computer connect the 1394 cable for the device to the 1394 port Kou Q Paj You will hear a sound when the device has been detected Stopping and removing a 1394 device A CAUTION To prevent loss of information or an unresponsive system stop the 1394 device before removing it CAUTION To prevent damage to a 1394 connector do not pull on the cable to remove the 1394 device 1 Double click the Safely Remove Hardware icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware icon click the Show Hidden Icons icon lt or lt lt in the notification area 2 Click the name of the device in the list NOTE Ifthe device is not listed you do not have to stop the device before you remove it Using a 1394 device 97
87. ership select models only disabled by default Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft gt AT p Enable disable Anti Theft Protection DriveLock Password Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help NOTE You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag System Configuration menu 140 NOTE Some ofthe listed System Configuration options may not be supported by your computer
88. etention clips 1 on each side of the memory module The memory module tilts up A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container 10 Insert a memory module 108 Chapter 10 Memory modules amp NOTE If you are inserting a memory module and both memory module slots are vacant be sure that you insert the memory module into the primary memory module slot a Align the notched edge 1 of the memory module with the tab in the memory module slot A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the tabs 1 on the hard drive compartment cover with the notches on the computer 12 Close the cover 2 13 Tighten the 3 hard drive compartment cover screws 3 14 Replac
89. ettings they are saved by the computer so that you can switch among settings at any time You can add multiple location settings for any country A CAUTION To prevent losing your home country settings do not delete your current modem country settings To enable modem use in other countries while preserving your home country configuration add a new configuration for each location in which you will use the modem CAUTION To prevent configuring the modem in a way that violates the telecommunications regulations and laws of the country you are visiting select the country in which the computer is located The modem may not function properly if the correct country selection is not made To add a location setting for the modem follow these steps 1 Select Start gt Control Panel gt Network and Internet Connections In the left side panel click Phone and Modem Options Click the Dialing Rules tab 2 3 4 Click New The New Location window is displayed 5 Inthe Location name box type a name such as home or work for the new location setting 6 Select a country or region from the Country region drop down list If you select a country or region that is not supported by the modem the Country region selection for USA or UK is displayed by default 7 Click OK to save your new location setting The Phone and Modem Options window is displayed 8 Doone of the following e To set your new location setting as the cu
90. evel 1 ee 3 Select Start gt Control Panel gt Performance and Maintenance gt Power Options Reenter the settings that you recorded for the items in the Plugged in column and the Running on batteries column Click OK Conserving battery power Select low power use settings through Power Options in Windows Control Panel Turn off wireless and local area network LAN connections and exit modem applications when you are not using them Disconnect external devices that are not plugged into an external power source when you are not using them Stop disable or remove any external media cards that you are not using Use the fn f9 and fn f10 hotkeys to adjust screen brightness as needed If you leave your work initiate Standby or Hibernation or shut down the computer Storing a battery A CAUTION To prevent damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than two weeks remove the battery and store it separately To prolong the charge of a stored battery place it in a cool dry place 99 amp NOTE A stored battery should be checked every six months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Chapter6 Power management Disposing of a used battery
91. eview the information captured by HP Business Card Reader to be sure that it is complete For more information on using HP Business Card Reader refer to the software Help 70 Chapter5 Multimedia 6 Power management Setting power options Using power saving states The computer has two power saving states enabled at the factory Standby and Hibernation When Standby is initiated the power lights blink and the screen clears Your work is saved to memory Exiting Standby is faster than exiting Hibernation If the computer is in Standby for an extended period or if the battery reaches a critical battery level while in Standby the computer initiates Hibernation When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off A CAUTION To prevent possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Standby or Hibernation while reading from or writing to a disc or an external media card E NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in Standby or in Hibernation NOTE When HP 3D DriveGuard has parked a drive the computer will not initiate Standby or Hibernation and the display will be turned off Initiating and exiting Standby The system is set at the factory to initiate Standby after 10 minutes of inactivity when running on
92. for seamless operations Leverage a common infrastructure for management of software and content on standard computing devices across any network for all enterprise users Scale to meet enterprise needs 154 Chapter 16 Management and printing HP SSM System Software Manager HP SSM System Software Manager lets you remotely update system level software on multiple systems simultaneously When executed on a client computer SSM detects versions of both hardware and software and then updates designated software from a central repository known as a file store Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD To download the SSM utility or to obtain more information on SSM see the HP Web site at http www hp com go ssm English only Using Client Management Solutions 155 Using Intel Active Management Technology select models only Intel Active Management Technology iAMT allows discovery repair and protection of networked computing assets With iAMT computers can be managed whether they are on or off The iAMT solution is available on computers with Intel Centrino with vPro mobile technology Features of iAMT include Hardware inventory information Event notification Power management Remote diagnosis and repair Hardware based isolation and recovery limit or cut off computer network access if virus like activity is detected
93. ght is off when the computer is connected to the AC adapter To test the AC adapter 1 Remove the battery from the computer 2 Connect the AC adapter to the computer and to an AC outlet 3 Turn on the computer e If the power light turns on the AC adapter is functioning properly e If the power light remains off the AC adapter is not functioning and should be replaced Contact technical support for information on obtaining a replacement AC power adapter Select Start gt Help and Support gt Contact support Shutting down the computer A CAUTION Unsaved information will be lost when the computer is shut down The Shut Down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB port e When the computer will be unused and disconnected from external power for an extended period To shut down the computer follow these steps NOTE Ifthe computer is in Standby or in Hibernation you must first exit Standby or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Start gt Turn Off Computer gt Turn Off NOTE Ifyou have been registered to a network domain the button you click will be called Sh
94. he modem select models only 37 Connecting to a local area network LAN Connecting to a local area network LAN requires an 8 pin RJ 45 network cable not included If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect the network cable 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 o A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack 38 Chapter3 Networking 4 Pointing devices touch screen and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties select Start gt Control Panel gt Hardware and Sound gt Mouse Using the TouchPad To move the pointer touch and slide one finger across the TouchPad surface in the direction you want the pointer to go Use the TouchPad buttons like the corresponding buttons on an external mouse To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down over the lines NOTE Ifyou are using the TouchPad to move the pointe
95. he tablet Tablet display components Component Description 1 ctrl alt del button e While Windows is running press the button with the pen to enter the ctrltalt delete command t e While the Computer Setup utility is running press the button with the pen to enter the reset command The computer resets and all unsaved information is lost The reset function can be used to restore functionality when the system has become unresponsive 2 Rotate button Switches the image between landscape and portrait orientation 3 Convertible hinge Swivels the display and converts the computer from traditional notebook mode into tablet mode or vice versa 4 esc button Allows you to exit or escape out of a program 5 Jog dial Functions like the enter key and the up and down arrow keys on a standard keyboard e Press to enter a command e Rotate up to scroll up e Rotate down to scroll down Tablet display components 15 6 Pen holder Stores the pen This table describes default settings For information about changing the functions of the ctrl alt del button and jog dial select Start gt Control Panel gt Printers and Other Hardware gt Tablet PC Settings tTo protect your work and the system the ctrl alttdelete command cannot be entered using the ctrl alt and del keys on the on screen keyboard Rotating the display The computer display can rotate from traditional notebook mode to tablet mode
96. iate Standby or Hibernation Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks Enable and disable HP 3D DriveGuard 999 NOTE Depending on your user privileges you may not be able to enable or disable HP 3D DriveGuard e Determine whether a drive in the system is supported e Hide or show the icon in the notification area Using HP 3D DriveGuard 89 To open the software and change settings follow these steps 1 Double click the icon in the notification area at the far right of the taskbar or Right click the icon in the notification area and then select Settings 2 Click the appropriate button to change settings 3 Click OK 90 Chapter7 Drives Replacing the hard drive in the hard drive bay A CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in Standby or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch to the right Then shut down the computer through the operating system To remove a hard drive 1 Save your work Shut down the computer and close the display Disconnect all external hardware devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a fl
97. ing an ExpressCard 2 cceeceeeeeeeeeeeeeeeeeceeeeeeeaeeaaeaaeeaaesaeeaeeeeeeees 104 Using Smart Cards select models Only ccecceeeeeeeceeeee eee eeeene eter eee eeaaeeeeeeeeeiaeeeeeeeeeidaeeeeeeeeeenaaes 105 INSEMING a smart card oniranran E AR EAE 105 Removing a smart card cece tere i in eee inne ieee ieeee eee nieeeeerenaeeeeenenea 106 VO MOMON AR ANN SS gioco 5255 se sa chats es sco eaiancw deb ats s bo aun seas ed de et 107 Adding or replacing a memory module eee eee ee eeetee eee eeeeae eter eeeeaaeeeeeeeeaaaeeeeseeeaeeeeeseeesaneeeeenats 107 Increasing hard drive space for the Hibernation file eee eeceeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeenaeeeeeeeeeenaaees 111 AE E OE OAE O A AA onrebbhadennexennaaeoaesinendeoreds 112 Protecting the Computer ereraicarsniiriinniiiier niiina EARRA NAAK ANAA EA EA KAEA RERA hinaa 112 SING pass Words serseri nianon ANEO eaa aN 113 Setting passwords in WiInNdowS seseiressaiiiiinr ninina aaan A ANNAE A NEARE EANAN 113 Setting passwords in Computer Setup ccecccee eee ee cece eeeee tees eee e eee eaaaeaeaeaaaeaaeeaeeaaeees 113 BIOS administrator password ccceeceeeeeeeeceeeeeeeaecceeeeeeeeeeeeeeeteesecseacaaaaaesaeeaeeeeeeeeees 114 Managing a BIOS administrator password c cceeeeecteeeeeeeteteeeeeeeentaeeeeeeeaas 115 Entering a BIOS administrator password eeceeeeeeeeeeeeeeeeeeeeeeeetaeeeeeeeeeaaas 116 Using Computer Setup
98. inters 3 Click Print 4 Enter the printer s IP address or network path amp NOTE Ifyou cannot identify the printer s IP address or network path contact your IT administrator for help 5 Select the Make a permanent instance of this printer in my Printers folder check box 6 Click Print 158 Chapter 16 Management and printing 17 Cleaning guidelines This chapter provides the best practices and recommendations for safely cleaning and disinfecting your notebook or tablet PC Cleaning products Use the following products to safely clean and disinfect your notebook or tablet PC e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration for example germicidal disposable wipes These wipes come in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes A CAUTION Avoid the following cleaning products Strong aromatic solvents such as acetone ammonium chloride methylene chloride and hydrocarbons can permanently damage the surface of the notebook or the tablet PC Fibrous materials such as paper towels which can scratch the notebook or tablet PC Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning products 159 Cleaning procedures Follow the procedures in this section to safely clean your notebook or table
99. iris enables communication with the Altiris Solutions software which can be used to complete new hardware deployment or personality migration to a new operating system using easy to follow wizards HP Client Manager for Altiris is available for download from the HP Web site When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris administrators can also update the system BIOS and device driver software from a central console Using Client Management Solutions 153 HP CCM Client Configuration Manager select models only HP CCM Client Configuration Manager automates the management of software such as operating systems programs software updates and content and configuration settings to ensure that each computer is maintained in the correct configuration With these automated management solutions you can manage software throughout the life cycle of the computer CCM enables you to perform the following tasks Collect hardware and software inventory across multiple platforms Prepare a software package and conduct impact analysis prior to distribution Target individual computers workgroups or entire populations of computers for deployment and maintenance of software and content according to policies Provision and manage operating systems applications and content on distributed computers from any location Integrate CCM with help desks and other system management tools
100. keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power A WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Finding battery information in Help and Support To locate battery information for your computer select Start gt Help and Support gt Learn More About Your PC Using Battery Check Battery Check provides information on the status of the battery installed in the computer 76 Chapter6 Power management To run Battery Check 1 Connect the AC adapter to the computer 999 amp NOTE The computer must be connected to external power for Battery Check to function properly 2 Select Start gt Help and Support gt Troubleshoot gt Power Thermal and Mechanical and then click the Power tab Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examinati
101. keypad key e To use the keypad keys temporarily as standard keys while the keypad is on Press and hold the fn key to type in lowercase Press and hold fn shift to type in uppercase Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the factory For example e When num lock is on most keypad keys type numbers e When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an external keypad as you work A Press the num Ik key on the external keypad not on the computer 60 Chapter 4 Pointing devices touch screen and keyboard 5 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music watch movies and view pictures Your computer may include the following multimedia components Optical drive for playing audio and video discs Integrated speakers for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Hotke
102. les and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options Backing up individual files and folders Backing up all files and folders Scheduling automatic backups Creating recovery points Recovering information NOTE For detailed instructions perform a search for these topics in Help and Support NOTE Incase of system instability HP recommends that you print the recovery procedures and save them for later use 134 Chapter 13 Backup and recovery Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up e Store personal files in the My Documents folder and back it up periodically e Back up templates stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to sa
103. llation by following the on screen instructions 299 NOTE After a message on the screen reports a successful installation you may delete the downloaded file from your hard drive 132 Chapter 12 Software updates Updating programs and drivers 1 Open your Internet browser go to http www hp com support and then select your country or region 2 Click the option for software and driver downloads type your computer model number in the product box and then press enter If you want a specific SoftPaq type the SoftPaq number in the Search box at the top right corner of the screen Then press enter and follow the instructions provided Proceed to step 6 3 Click your specific product from the models listed 4 Click your operating system 5 When the list of updates is displayed click an update to open a window containing additional information 6 Click Download 7 Click Run to install the updated driver without downloading the file Click Save to save the file to your computer When prompted select a storage location on your hard drive After the file is downloaded navigate to the folder where the file was stored and then double click the file to install the update 8 If prompted to do so restart your computer after the installation is complete Updating programs and drivers 133 13 Backup and recovery To protect your information use the Windows Backup utility select models only to back up fi
104. mputer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Using passwords 119 Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select Security gt Automatic DriveLock and then press enter Use a pointing device or the arrow keys to select an internal hard drive and then press enter Use a pointing device or the arrow keys to select Disable protection To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter 120 Chapter 11 Security Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup Boot Options Device Configurations Built In Device Options Port Options To disable or reenable system devices in Computer Setup follow these steps i Turn on or restart the computer and then press esc while the Press the ESC key f
105. n A Briefly slide the power switch to the right The power lights turn on and your work returns to the screen where you stopped working NOTE If you have set a password to be required when the computer exits Hibernation you must enter your Windows password before your work will return to the screen Using the Power Meter The Power Meter is located in the notification area at the far right of the taskbar The Power Meter allows you to quickly access power settings and view the remaining battery charge e To access Power Options right click the Power Meter icon and select Adjust Power Properties e To display the percentage of remaining battery charge double click the Power Meter icon Different power meter icons indicate whether the computer is running on battery or external power To remove the Power Meter icon from the notification area follow these steps 1 Right click the Power Meter icon in the notification area and then click Adjust Power Properties 2 Click the Advanced tab 72 Chapter6 Power management 3 Clear the Always show icon on the taskbar check box 4 Click Apply and then click OK To show the Power Meter icon in the notification area follow these steps 1 Select Start gt Control Panel gt Performance and Maintenance gt Power Options 2 Click the Advanced tab 3 Select the Always show icon on the taskbar check box 4 Click Apply and then click OK NOTE Ifyou cannot see an ico
106. n the computer restarts 122 Chapter 11 Security Using antivirus software When you use the computer to access e mail a network or the Internet you expose the computer to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date McAfee Total Protection antivirus software is either preinstalled or preloaded on the computer If the antivirus software is preinstalled select Start gt All Programs gt McAfee gt Managed Services gt Total Protection If the software is preloaded select Start gt All Programs gt HP Software Setup and then follow the instructions on the screen to load the McAfee Total Protection software For more information about computer viruses type viruses in the Search box in Help and Support Using antivirus software 123 Using firewall software When you use the computer to access e mail a network or the Internet unauthorized persons may be able to gain access to the computer your personal files and information about you Use the firewall software preinstalled on the computer to protect your privacy McAfee Total Protection antivirus software is preinstalled on the computer To access your software select Start
107. n you have placed in the notification area click the Show Hidden Icons icon lt or lt lt in the notification area Using power schemes A power scheme is a collection of system settings that manages how the computer uses power Power schemes can help you conserve power and maximize computer performance The following power schemes are available e _Portable Laptop recommended e Home Office Desk e Presentation e Always On e Minimal Power Management e Max Battery You can change the settings of these power schemes through Power Options Viewing the current scheme A Click the Power Meter icon in the notification area at the far right of the taskbar Select Start gt Control Panel gt Performance and Maintenance gt Power Options Selecting a different power scheme A Click the Power Meter icon in the notification area at the far right of the taskbar and then select a power scheme from the list a Select Start gt Control Panel gt Performance and Maintenance gt Power Options b Select a power scheme from the Power schemes list c Click OK Setting power options 73 Customizing power schemes 1 Select Start gt Control Panel gt Performance and Maintenance gt Power Options 2 Select a power scheme from the Power schemes list 3 Modify the Plugged in and Running on batteries settings as needed 4 Click OK Setting password protection upon exiting Standby To set the computer to prompt for a passw
108. nate but this setting can be changed in advanced power settings To exit Standby briefly slide the power switch to the right The function of the fn f3 hotkey can be changed For example you can set the fn f3 hotkey to initiate Hibernation instead of Standby amp NOTE In all Windows operating system windows references to the sleep button apply to the fn f3 hotkey Using the keyboard 55 Switching the screen image Press fn f4 to switch the screen image among display devices connected to the system For example if a monitor is connected to the computer pressing fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hotkey can also alternate images among other devices receiving video information from the computer The following video transmission types with examples of devices that use them are supported by the fn f4 hotkey e LCD computer display e External VGA most external monitors e HDMI televisions camcorders DVD players VCRs and video capture cards with HDMI ports e Composite video televisions camcorders DVD players VCRs and video capture cards with composite video in jacks amp NOTE Composite video devices can be connected to the system only by using an optional docking device Enabling
109. nching TouchPad gesture 40 pointing devices setting preferences 39 using 42 pointing stick identifying 1 using 42 pointing stick buttons identifying 2 port options 1394 port 143 eSATA port 143 ExpressCard slot 143 flash media reader 143 Smart card slot 143 USB port 143 ports 1394 8 97 external monitor 9 66 powered USB 8 USB 7 95 power connecting 75 conserving 82 power connector identifying 9 power cord identifying 13 power light identifying 3 power switch identifying 6 Product Key 14 product name and number computer 13 projector connecting 66 public WLAN connection 25 PXE server 147 Q Quick Launch Buttons 57 Quick Launch Buttons control panel 57 QuickLook button identifying 7 57 QuickWeb button identifying 7 57 R readable media 71 reader fingerprint 7 11 regulatory information modem approval label 14 regulatory label 14 wireless certification labels 14 release latch battery 10 77 replacing a memory module 107 restore security defaults 144 restore the factory settings 139 RJ 11 modem jack identifying 7 RJ 45 network jack identifying 9 rotate button identifying 9 15 rotating touch screen gesture 48 S SATA Serial Advanced Technology Attachment devices AHCI Advanced Host Controller Interface 141 IDE Integrated Drive Electronics 141 screen brightness hotkeys 56 screen image switching 56 scroll zone TouchPad 2 scrolling touch screen gesture 47 scrolling TouchPad gesture 40
110. ndows For more information about setting up and using QuickLook 3 refer to the QuickLook 3 software Help Using HP QuickLook 59 Using HP QuickWeb QuickWeb is an instant on environment that is separate from your Windows operating system QuickWeb allows you to rapidly access a Web browser without the need to start Windows For information about setting up and using QuickWeb refer to the QuickWeb software Help Using the embedded numeric keypad Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad When the embedded numeric keypad is turned on each key on the keypad performs the function indicated by the icon in the upper right corner of the key Enabling and disabling the embedded numeric keypad Press fn num Ik to enable the embedded numeric keypad Press fn num Ik again to return the keys to their standard keyboard functions 999 NOTE The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn shift key combination e To change the function of a keypad key to keypad functions while the keypad is off press and hold the fn key while pressing the
111. ng most Windows programs Identifying the pen components The pen interacts with the tablet PC whenever the tip 1 or eraser 3 of the pen is approximately 1 27 cm 0 5 inch from the screen The pen button 2 emulates the functions of the right button on an external mouse Holding the pen Hold the pen as if you were writing with a standard pen or pencil Position the pen in your hand so that you will not accidentally press the pen button As you monitor the movements of the pen focus on the pointer not on the tip of the pen Using the pen 43 Performing mouse clicks with the pen A A A To select an item on the screen as you would with the left button of an external mouse tap the item with the tip of the pen To double click an item on the screen as you would with the left button of an external mouse tap the item twice with the tip of the pen To select an item as you would with the right button of an external mouse press and hold down the pen button and then tap the item with the tip of the pen Performing other procedures with the pen In addition to emulating mouse clicks the pen can be used for the following tasks To display the pointer location hold the pen tip immediately over any location on the tablet PC screen without touching the screen with the pen tip To display the menu options related to an item on the screen tap the screen with the pen tip To write with the pen write on the screen with
112. ng ways Installing additional software applications after unbundling the preinstalled software image Using software deployment tools such as Altiris Deployment Solutions to replace the preinstalled software with a customized software image Using a disk cloning process to copy the contents from one hard drive to another The deployment method you use depends on your organization s technology environment and processes NOTE The Computer Setup utility and other system features provide further assistance with configuration management and troubleshooting power management and the recovery of system software Using Client Management Solutions 151 Managing and updating software HP provides several tools for managing and updating software on client computers e HP Client Manager for Altiris select models only amp NOTE To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris see the HP Web site at http Awww hp com e HP CCM Client Configuration Manager select models only e HP SSM System Software Manager HP Client Manager for Altiris select models only HP Client Manager for Altiris integrates Intelligent Manageability technology into Altiris software HP Client Manager for Altiris provides superior hardware management capabilities for HP devices e Detailed views of hardware inventory for asset management e System Checkup monitoring and diagnostic
113. nking The battery has reached a low battery level or critical battery level and is not charging e Off The battery is fully charged in use or not installed Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually shortens as the battery storage capacity naturally degrades Tips for maximizing battery discharge time e Lower the brightness on the display e Remove the battery from the computer when it is not being used or charged e Store the battery in a cool dry location Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level the battery light blinks If a low battery level is not resolved the computer enters a critical battery level and the battery light blinks rapidly The computer takes the following actions for a critical battery level e f Hibernation is enabled and the computer is on or in Standby the computer initiates Hibernation e f Hibernation is disabled and the computer is on or in Standby the computer remains briefly in Standby and then shuts down and loses
114. no network devices are connected to the network Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button or wireless switch referred to in this guide as the wireless button e Wireless Assistant software select models only e HP Connection Manager software select models only e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on blue when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is blue at least one wireless device is on If the wireless light is amber all wireless devices are off NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Individual wireless devices can be controlled through Wireless Assistant software select models only or through Computer Setup r NOTE Ifthe wireless devices are disabled by Computer Setup the wireless button will not work until you reenable your devices Using Wireless Assistant software select
115. nter it thereafter with embedded numeric keypad number keys It can include any combination of up to 32 letters and numbers and is not case sensitive unless mandated by the administrator 114 Chapter 11 Security Managing a BIOS administrator password A BIOS administrator password is set changed and deleted in Computer Setup To set or change this password in Computer Setup follow these steps L p Mm S Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select Security gt Change Password and then press enter When prompted type your current password When prompted type your new password When prompted type your new password again to confirm To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts To delete this password in Computer Setup follow these steps 1 ad on e p p Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the ar
116. nus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter e To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup amp NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions a YS N To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts 999
117. o a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e Toscroll up and down click the up arrow or the down arrow on the right side of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security or System Configuration menu Starting Computer Setup 137 To exit Computer Setup me
118. o manage integrated wireless devices and the wireless connection For example Windows Network Connections allows you to set up a connection connect to a network manage wireless networks and diagnose and repair connections To access Network Connections click Start gt Control Panel gt Network and Internet Connections gt Network Connections For more information refer to Help and Support Click Start gt Help and Support 22 Chapter 3 Networking Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point AIh amp NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipm
119. oftware 68 business card slot 6 buttons ctrl alt del esc 9 15 external WWAN antenna 6 external WWAN button 12 keyboard light 11 pointing stick 2 Quick Launch 57 QuickLook 7 57 9 15 Index 161 QuickWeb 7 57 rotate 9 15 TouchPad 2 volume down 4 volume mute 4 61 volume up 4 Cc cables 1394 97 LAN 38 modem 33 USB 95 calibrating battery 80 caps lock light identifying 3 CD protecting 63 writing to 63 CD drive 99 Certificate of Authenticity label 14 changing boot order 149 charge level indicator identifying 10 charging batteries 78 80 checking audio functions 64 cleaning display 160 keyboard 160 pen holder 160 sides and cover 160 tablet PC pen 160 TouchPad 160 cleaning guidelines 159 cleaning products 159 clicks changing settings 50 testing 50 components additional hardware 13 bottom 10 display 11 front 6 left side 8 rear 9 right side 7 top 1 composite video 56 computer information 130 162 Index Computer Setup BIOS administrator password 114 device security 121 DriveLock password 116 enabling bootable devices 147 File menu 139 navigating and selecting 137 restoring factory settings 138 Security menu 139 setting boot order 149 setting MultiBoot Express prompt 150 System Configuration menu 140 Computer Setup utility 151 configuring ExpressCards 103 connecting toaLAN 38 connecting toa WLAN 25 Connection Manager icon 20 connection external power 75 connector power 9 conservation powe
120. on Displaying the remaining battery charge A Double click the Power Meter icon in the notification area at the far right of the taskbar Select Start gt Control Panel gt Performance and Maintenance gt Power Options gt Power Meter tab Most charge indicators report battery status as both a percentage and as the number of minutes of charge remaining e The percentage indicates the approximate amount of charge remaining in the battery e The time indicates the approximate running time remaining on the battery if the battery continues to provide power at the current level For example the time remaining will decrease when a DVD is playing and will increase when a DVD stops playing When a battery is charging a lightning bolt icon may be superimposed over the battery icon on the Power Meter screen Inserting or removing the battery A CAUTION Removing a battery that is the sole power source can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Align the tabs 1 on the battery with the notches on the battery bay Using battery power 77 3 Press the battery into the battery bay 2 until the battery clicks into place To remove the battery 1 Turn the computer upside down on a flat surfa
121. only and WWAN module select models only Connects an optional docking device 6 Charge level indicator Displays the approximate remaining battery charge 7 Battery release latch Releases the battery from the battery bay 8 Accessory battery connector Connects an optional accessory battery 9 Accessory battery connector door 10 Chapter1 Features Slides open to expose the accessory battery connector Display Component Description 1 Webcam light On The webcam is in use 2 Webcam Records audio and video and captures still photographs 3 Keyboard light button Opens and turns on the keyboard light 4 HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon 5 6 Internal microphones 2 Ambient light sensor Record sound and transmit sound for video conferencing and Voice over IP VoIP Automatically adjusts the display brightness based on the lighting conditions in your environment 7 Convertible hinge Swivels the display and converts the computer from traditional notebook mode into tablet mode or vice versa 8 Touch screen Allows you to perform certain actions on the touch screen using your fingers Identifying hardware 11 Wireless antennas select models only The antennas send and receive signals from one or more wireless devices These antennas are not visible from the outsid
122. ons Increasing hard drive space for the Hibernation file 111 11 Security Protecting the computer amp NOTE Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen NOTE Your computer supports CompuTrace which is an online security based tracking and recovery service available in select regions If the computer is stolen CompuTrace can track the computer if the unauthorized user accesses the Internet You must purchase the software and subscribe to the service in order to use CompuTrace For information about ordering the CompuTrace software go to the HP Web site at http www hpshopping com Security features provided with your computer can protect the computer personal information and data from a variety of risks The way you use your computer will determine which security features you need to use The Windows operating system offers certain security features Additional security features are listed in the following table Most of these additional security features can be configured in the Computer Setup utility referred to hereafter as Computer Setup To protect against Use this security feature Unauthorized use of the computer HP ProtectTools Security Manager in combination with a password smart card and or fingerprint reader Unauthorized access to Computer Setup 710 BIOS administrator password in Computer Setup Unauthorized a
123. or Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select System Configuration gt Boot Options or System Configuration gt Device Configurations or System Configuration gt Built In Device Options or System Configuration gt Port Options Press enter To disable an option use a pointing device to clear the check box next to the option or Use the arrow keys to select the option and then press enter To reenable an option use a pointing device to check the box next to the option or Use the arrow keys to select the option and then press enter To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Viewing Computer Setup System Information The System Information feature in Computer Setup provides two types of system information Identification information about the computer model and the batteries Specification information about the processor cache memory ROM video revision and keyboard controller revision Using Computer Setup security features 121 To view this general system information in Computer Setup follow these steps 1 Turn on or restart the computer and then press
124. ord when the computer exits Standby follow these steps 1 Right click the Power Meter icon in the notification area and then click Adjust Power Properties 2 Click the Advanced tab 3 Select the Prompt for password when computer resumes from standby check box 4 Click Apply 74 Chapter6 Power management Using external AC power External AC power is supplied through one of the following devices A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP e Approved AC adapter e Optional docking device Connect the computer to external AC power under any of the following conditions A WARNING Do not charge the computer battery while you are onboard aircraft e When you are charging or calibrating a battery e When you are installing or modifying system software e When you are writing information to a CD or DVD When you connect the computer to external AC power the following events occur e The battery begins to charge e _ If the computer is turned on the battery meter icon in the notification area changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness is automatically decreased to save battery life To increase display brightness press the fn f10 hotkey or reconnect the AC adapter Connecting
125. orks based on the code division multiple access CDMA telecommunications standard You may need the HP Mobile Broadband Module serial number to activate mobile broadband service The serial number is printed on a label inside the battery bay of your computer Some mobile network operators require the use of a subscriber identity module SIM A SIM contains basic information about you such as a PIN as well as network information Some computers include a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer For information on inserting and removing the SIM refer to the Inserting a SIM and Removing a SIM sections in this chapter For information on HP Mobile Broadband and how to activate service with a preferred mobile network operator refer to the HP Mobile Broadband information included with your computer For additional information see the HP Web site at http www hp com go mobilebroadband US only Inserting a SIM A CAUTION To prevent damage to the connectors use minimal force when inserting a SIM To insert a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch to the right Then shut down the computer through the operating system Clo
126. press enter Your changes go into effect immediately Choosing MultiBoot preferences 149 Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select System Configuration gt Boot Options and then press enter 4 Inthe MultiBoot Express Popup Delay Sec field enter the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current MultiBoot setting When 0 is selected the Express Boot startup location menu is not displayed 5 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu displays during startup you have the following choices e To specify a boot device from the Express Boot menu select your preference within the allotted time and then press enter e To prevent the computer from defa
127. r you must lift your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function Turning the TouchPad on and off The TouchPad is turned on at the factory When the TouchPad zone is active the light is off To turn the TouchPad on and off press the fn f5 function keys Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures that make it easy and fun to work with images or pages of text To activate the TouchPad gestures place two fingers on the TouchPad at the same time as shown in the following sections amp NOTE You can scroll and pinch anywhere on the TouchPad surface The TouchPad gestures described in this section are enabled at the factory To disable or reenable these gestures 1 Double click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab 2 Select the device and then click Settings Using pointing devices 39 3 Select the gesture that you want to disable or reenable 4 Click Apply and then click OK NOTE Your computer also supports additional TouchPad features that are disabled at the factory To view and enable these features click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab Select the device and then click Settings S
128. r 82 convertible hinge identifying 11 15 cord power 13 corporate WLAN connection 25 country specific modem cable adapter 33 critical battery level 79 ctrl alt del button identifying 9 15 D deployment software 151 device configurations 141 device security 121 digital card inserting 101 removing 102 stopping 102 discs Driver Recovery 136 Operating System 136 Disk Cleanup software 88 Disk Defragmenter software 88 disk sanitizer 140 diskette drive 99 display cleaning 160 image switching 56 notebook mode 18 rotating 16 screen brightness hotkeys 56 tablet mode 16 display release latch identifying 6 display switch identifying 4 docking connector identifying 10 drive light 89 drive light identifying 3 drive media 71 DriveLock password changing 117 description 116 entering 117 removing 119 setting 117 DriveLock automatic 140 Driver Recovery disc 136 drives caring for 86 diskette 99 external 99 hard 91 92 99 optical 99 See also hard drive optical drive drives boot order 141 145 DVD protecting 63 writing to 63 DVD drive 99 E encryption 24 esc button identifying 9 15 esc key identifying 5 Execution Disable 141 expansion base 62 ExpressCard configuring 103 inserting 103 removing 104 removing insert 103 stopping 104 ExpressCard slot 8 external audio devices connecting 64 external drive 99 external monitor port 66 external monitor port identifying 9 66 external WWAN
129. r finger upward to launch slideshow mode e Slide your fingers downward to exit slideshow mode Setting TouchPad preferences Scrolling pinching and flicking are enabled at the factory Your computer may also support additional TouchPad gestures that are disabled at the factory To disable or reenable TouchPad gestures or to explore other TouchPad gestures 1 Double click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab 2 Select the device and then click Settings 3 Select the gesture that you want to disable or reenable 4 Click Apply and then click OK Using pointing devices 41 Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse Connecting an external mouse You can connect an external USB mouse to the computer using one of the USB ports on the computer A USB mouse can also be connected to the system using the ports on an optional docking device 42 Chapter4 Pointing devices touch screen and keyboard Using the pen You can write with the pen in pen specific programs such as the Tablet PC Input Panel in all Microsoft Office applications and in most other Windows programs and utilities The information you write on the screen with the pen can be filed searched and shared amo
130. r to the Determining the BIOS version section If your computer is connected to a network consult the network administrator before installing any software updates especially system BIOS updates NOTE The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices including the time and date 2 Open your Internet browser and go to http www hp com support 3 Select your country or region 4 Click the option for software and driver downloads and then type your computer model number in the product box 5 Press enter 6 Follow the on screen instructions Updating software 129 Updating the BIOS To update the BIOS first determine what BIOS version you currently have and then download and install the new BIOS Determining the BIOS version BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup To use Computer Setup for displaying BIOS information follow these steps 1 a ee Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS setup Use a pointing device or the arrow keys to select File gt System Information Press esc to
131. rdware icon in the notification area at the far right of the taskbar amp NOTE To display the Safely Remove Hardware icon click the Show Hidden Icons icon lt or lt lt in the notification area b Click the name of the digital card in the list c Click Stop and then click OK 3 Press in on the digital card 1 and then remove the card from the slot 2 Q ol Om 102 Chapter9 External media cards Using ExpressCards select models only An ExpressCard is a high performance PC Card that is inserted into the ExpressCard slot Like standard PC Cards ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association PCMCIA Configuring an ExpressCard Install only the software required for your device If you are instructed by the ExpressCard manufacturer to install device drivers e Install only the device drivers for your operating system e Do not install other software such as card services socket services or enablers supplied by the ExpressCard manufacturer Inserting an ExpressCard A CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To prevent damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when an ExpressCard is in use The ExpressCard slot may contain a protective inser
132. ritiGal updates nicon AA AAEN ENA 125 Using HP ProtectTools Security Manager select models Only cceeeeeeeeeeeeeeeneeeeeeeeenteeeeeeeaas 126 l staling a security Cable siesccecev cdecevveeeviautiden ecvadaueeieeavsddebiti eivsadebivanevsddebetits cvsduauanteavsadssieeaasieieeevads 127 12 Sofiware updates ssrin iaa casa ean amb sau c ccs v bev sau besa a Gama naman ARRA Eaa TaaR ORDO STORED 128 Updating SOWAS c20 ieieretereieiecetslatiavtaceectenadiadegeciaaadeiensdencaasieerdcndedteavd cneaaaaeetiiaeatedataacidevd nies 128 Updating the BIOS erinadi iani AEEA yeeeendulaabeedectecves 130 Determining the BIOS Version cssrsirinrrarieni snnanannn iA nr Re NETANA RARR AEN NETERA 130 Downloading a BIOS Update secccresnccincniicn a E E 131 Updating programs and drivers eee cence eeeeneee eee eeeeeeeeeeeeeeaeeeeeeeeaaeeeeeeeeiaaeeeeseeeneeeeeeseenaeeesenaees 133 13 BACKUP ANG TECOVENY sesiciciiisicsrestcinadececssithadedoaseiinesseconevccesseconeseebhades RENNA Ra T NAE Araia 134 Backing up your information 0 cc ceeeceeeete eee ee tenet eee eeeeeeae eee eeeeaaeeeeeeeeaaaeeeeeeeaaeeeeeseeaaeeeeseenaeeeeseeaes 135 POrfOrming a TECOVELY cecce A sean baegdesseda A aN 136 Recovering your information eeeccceeeeeeeeeeeee eee ANa AANA EENAA AN E EEEREN EAA 136 Recovering the operating system and Programs essseeererssseeerrrssstttrrrsnsttnrnnssterrnnnnnt 136 1i Computer SE E aa A 137 Starting Computer Setup ccc
133. row keys to select Security gt Change Password and then press enter When prompted type your current password When prompted for the new password leave the field empty and then press enter Read the warning To continue select YES When prompted to type your new password again leave the field empty and then press enter To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Using passwords 115 Entering a BIOS administrator password At the BIOS administrator password prompt type your password using the same kind of keys you used to set the password and then press enter After three unsuccessful attempts to enter the BIOS administrator password you must restart the computer and try again Using Computer Setup DriveLock A CAUTION To prevent the DriveLock protected hard drive from becoming permanently unusable record the DriveLock user password and the DriveLock master password in a safe place away from your computer If you forget both DriveLock passwords the hard drive will be permanently locked and can no longer be used DriveLock protection prevents unauthorized access to the contents of a hard drive DriveLock can be applied only to the internal hard drive s of the computer After
134. rrent location click OK e To select another location setting as the current location setting select your preference from the settings in the Location list and then click OK NOTE You can use the preceding procedure to add location settings for places within your own country as well as in other countries For example you could add a setting named Work that includes dialing rules for accessing an outside line Using the modem select models only 35 Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it try the following suggestions e Check the telephone line type The modem requires an analog not a digital telephone line A line described as a PBX line is usually a digital line A telephone line described as a data line fax machine line modem line or standard telephone line is usually an analog line e Check for pulse or tone dialing An analog telephone line supports one of two dialing modes pulse dialing or tone dialing These dialing mode options are selected in the Phone and Modem Options settings The dialing mode option selected must match the dialing mode supported by the telephone line in your location To determine the dialing mode supported by a telephone line dial a few digits on the telephone and then listen for clicks pulses or tones Clicks indicate that the telephone line supports pulse dialing
135. s e Web accessible reporting of business critical details such as thermal warnings and memory alerts e Remote updating of system software such as device drivers and the system BIOS NOTE Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software purchased separately When HP Client Manager for Altiris installed on a client computer is used with Altiris Solutions software installed on an administrator computer HP Client Manager for Altiris provides increased management functionality and centralized hardware management of client devices for the following IT life cycle areas e Inventory and asset management Software license compliance o Computer tracking and reporting Computer lease contract information and fixed asset tracking e System software deployment and migration Windows migration o System deployment Personality personal user settings migration 152 Chapter 16 Management and printing e Help desk and problem resolution o Management of help desk tickets Remote troubleshooting Remote problem resolution Client disaster recovery e Software and operations management Ongoing client management HP system software deployment Application self healing the ability to identify and repair certain application problems Altiris Solutions software provides easy to use software distribution capabilities HP Client Manager for Alt
136. s and settings and then click Next Follow the on screen instructions NOTE For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs A CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software and drivers Software drivers and updates not installed by HP must be manually reinstalled To recover your operating system and programs follow these steps 1 2 3 4 5 6 If possible back up all personal files Insert the Operating System disc into the optical drive Shut down the computer Turn on the computer Follow the on screen instructions to install the operating system After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc Follow the on screen instructions to install the drivers and programs 136 Chapter 13 Backup and recovery 14 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected t
137. s setting creates a more defined image a lower sharpness setting creates a softer image Gamma Controls the contrast affecting the mid level grays or midtones of an image Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights A lower gamma setting makes grays look black and makes dark colors even darker Backlight Compensation Compensates in cases where a subject with a large amount of background light would otherwise be obscured by blooming or silhouetting NightMode Compensates for low light conditions Zoom select models only Adjusts the zoom percentage for taking photos or recording videos Horizontal or vertical Rotates the image horizontally or vertically 50Hz or 60Hz Adjusts the shutter speed to achieve a video recording that does not flicker Customizable preset profiles for multiple lighting conditions compensate for the following lighting conditions incandescent fluorescent halogen sunny cloudy night Capturing business card images You can use the webcam with the HP Business Card Reader to capture business card images and export the text to many types of address book software such as Microsoft Outlook Contacts To capture a business card image 1 Open HP Business Card Reader by selecting Start gt All Programs gt HP gt HP Business Card Reader To capture one business card selec
138. s the fragmented files and folders on the hard drive so that the system can run more efficiently After you start Disk Defragmenter it works without supervision Depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete You may want to set it to run during the night or another time when you do not need access to your computer HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 2 Under Volume click the listing for the hard drive usually listed as C and then click Defragment For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions 88 Chapter 7 Drives Using HP 3D DriveGuard HP 3D DriveGuard protects the hard drive by parking the drive and halting I O requests under either of the following conditions e You drop the computer e You move the computer with the display
139. sage is displayed at the bottom of the screen Press f10 to enter BIOS Setup Using passwords 117 3 Use a pointing device or the arrow keys to select Security gt DriveLock Password and then press enter 4 Use a pointing device to select an internal hard drive or Use the arrow keys to select an internal hard drive and then press enter 5 Use a pointing device or the arrow keys to select the password you want to change 6 Type your current password in the Old password field type a new password in the New password and Verify new password fields and then press enter 7 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts 118 Chapter 11 Security Removing DriveLock protection To remove DriveLock protection in Computer Setup follow these steps i a a o E Turn on the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select Security gt DriveLock Password and then press enter Use a pointing device or the arrow keys to select an internal hard drive and then press enter Use a pointing device or the arrow keys to sele
140. screen brightness fn f10 Activate the ambient light sensor fn f11 To use a hotkey command on the computer keyboard follow either of these steps e Briefly press the fn key and then briefly press the second key of the hotkey command Press and hold down the fn key briefly press the second key of the hotkey command and then release both keys at the same time Displaying system information Press fn esc to display information about system hardware components and the system BIOS version number Using the keyboard 53 In the Windows fn esc display the version of the system BIOS basic input output system is displayed as the BIOS date On some computer models the BIOS date is displayed in decimal format The BIOS date is sometimes called the system ROM version number 54 Chapter4 Pointing devices touch screen and keyboard Initiating Standby Press fn f3 to initiate Standby When Standby is initiated your information is stored in memory the screen is cleared and power is conserved While the computer is in Standby the power lights blink A CAUTION To reduce the risk of information loss save your work before initiating Standby The computer must be on before you can initiate Standby amp NOTE Ifa critical battery level occurs while the computer is in Standby the computer initiates Hibernation and the information stored in memory is saved to the hard drive The factory setting for critical battery action is Hiber
141. se the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface with the battery bay toward you Do Soe eS e Remove the battery 26 Chapter 3 Networking 7 Insert the SIM into the SIM slot and gently push the SIM into the slot until it is firmly seated 8 Replace the battery amp NOTE HP Mobile Broadband will be disabled if the battery is not replaced 9 Turn the computer right side up and then reconnect external power and external devices 10 Turn on the computer Removing a SIM To remove a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch to the right Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface with the battery bay toward you oo m e p P Remove the battery Using HP Mobile Broadband select models only 27 7 Press in on the SIM 1 and then remove it from the slot 2 8 Replace the battery 9 Turn the computer right side up and then reconnect external power and external devices 10 Turn on the computer 28 Chapter 3 Networking Using Bluetooth wireless devices select models only A Bluetooth devic
142. sed like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key eel Identifying hardware 5 6 Front components Component Description 1 Webcam light On The webcam is in use 2 External WWAN antenna button Opens the external wireless wide area network WWAN antenna 3 External WWAN antenna Sends and receives wireless signals to communicate with WWANs 4 Power switch e When the computer is off slide the switch to the right to turn on the computer e When the computer is on slide the switch to the right to shut down the computer e When the computer is in Standby slide the switch to the right briefly to exit Standby e When the computer is in Hibernation slide the switch to the right briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide the switch to the right and hold for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Maintenance gt Power Options 5 Speakers 2 Produce sound 6 Business card slot Holds a business card in position so that the webcam can capture an image 7 Display release latch Opens the computer 8 Bluetooth compartment Contains an optional Bluetooth device SS a a aaa a aaa aaa Chapter 1 Fea
143. ser and go to http www hp com support Select your country or region Click the option for software and driver downloads and then type your computer model number in the search box Press enter and then follow the on screen instructions NOTE Ifthe WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software Current network security codes are unavailable If you are prompted for a network key or an SSID when connecting to a WLAN the network is protected by security You must have the current codes to make a connection on a secure network The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network For a network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device For a private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted to do SO Troubleshooting wireless connection problems 31 Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security You must change the corresponding code in your computer accordingly If you are provided with new wireless network keys and SSID for a network and if you have previously connec
144. software included with the computer refer to the software manufacturer s instructions that may be provided on disc as online Help files or on the software manufacturer s Web site Accessing your preinstalled multimedia software To access your preinstalled multimedia software A Select Start gt All Programs and then open the multimedia program you want to use NOTE Some programs may be located in subfolders amp NOTE For details about using software included with the computer refer to the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site Installing your preloaded multimedia software To install preloaded software from your hard drive select Start gt All Programs gt HP Software Setup and then follow the instructions on the screen Installing multimedia software from a disc 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the on screen instructions 3 Restart the computer if prompted to do so Multimedia software 63 Audio Your computer enables you to use a variety of audio features Play music using your computer speakers and or connected external speakers Record sound using the internal microphone or connect an external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs Stream
145. splays a log file if any errors have occurred Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Ignore Changes and Exit Restore the BIOS security settings to the factory default Cancel any changes entered during the current session Then exit and restart the computer Save Changes and Exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Security menu E NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password Computer Setup menus 139 Select To do this User Management gt Create New BIOS User Account e Select from a list of BIOS users requires a BIOS administrator password e Select from a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey enabled by default Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader own
146. stalled For more information on troubleshooting WLANs refer to the Web site links provided in Help and Support 30 Chapter3 Networking Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection If there is a network status icon in the notification area at the far right of the taskbar right click the icon and then click Repair from the menu Windows resets your network device and attempts to reconnect to one of the preferred networks If an x is superimposed over the network status icon one or more of your WLAN or LAN drivers are installed but the computer is not connected If there is no network status icon in the notification area follow these steps 1 Start gt Control Panel gt Network and Internet Connections gt Network Connections 2 Click on one of the connections 3 In the left pane click Repair this connection The Network connections window is displayed and Windows resets your network device and attempts to reconnect to one of the preferred networks Network icon is not displayed If the network icon is not displayed in the notification area after you configure the WLAN the software driver is either missing or corrupted A Windows Device not Found error message may also be displayed The driver must be reinstalled To get the latest version of the WLAN device software for your computer follow these steps 1 2 3 4 Open your Internet brow
147. t To remove the insert 1 Press in on the insert 1 to unlock it 2 Pull the insert out of the slot 2 To insert an ExpressCard 1 Hold the card label side up with the connectors facing the computer Using ExpressCards select models only 103 2 Insert the card into the ExpressCard slot and then push in on the card until it is firmly seated You will hear a sound when the device has been detected and a menu of options may be displayed E NOTE The first time you insert an ExpressCard a message is displayed in the notification area to let you know the device is recognized by the computer NOTE An inserted ExpressCard uses power even when idle To conserve power stop or remove an ExpressCard when it is not in use Stopping and removing an ExpressCard A CAUTION To prevent loss of data or an unresponsive system stop an ExpressCard before removing it 1 Save your information and close all programs associated with the ExpressCard NOTE To stop a data transfer click Cancel in the operating system Copying window 2 Stop the ExpressCard a Double click the Safely Remove Hardware icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware icon click the Show Hidden Icons icon lt or lt lt in the notification area b Click the name of the ExpressCard in the list c Click Stop and then click OK 3 Release and remov
148. t lt in the notification area 2 Click the name of the device in the list NOTE Ifthe USB device is not listed you do not have to stop the device before you remove it 3 Click Stop and then click OK 4 Remove the device Using USB legacy support USB legacy support enabled at the factory permits the following actions e Using a USB keyboard mouse or hub connected to a USB port on the computer during startup or in an MS DOS based program or utility e Starting or restarting from an optional external MultiBay or an optional USB bootable device To disable or reenable USB legacy support in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter the BIOS Setup 3 Use a pointing device or the arrow keys to select System Configuration and then select Device Configurations 4 To disable USB legacy support clear the check box next to USB legacy support To reenable USB legacy support select the check box next to USB legacy support 5 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then follow the on screen instructions Your changes go into effect when the computer restarts 96 Chapter8 Ext
149. t PC A WARNING To prevent electric shock or damage to components do not attempt to clean your notebook or tablet PC while it is turned on Before cleaning your notebook or tablet PC turn off the power to the notebook or tablet PC by shutting down the computer disconnect the external power and then disconnect all powered external devices A CAUTION Do not spray cleaning agents or liquids directly on any notebook or tablet PC surface Liquids that are allowed to drip on the surface can permanently damage internal components Cleaning the display Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display lid Cleaning the sides and cover To clean and disinfect the sides and cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe NOTE When cleaning the cover of the notebook use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard A CAUTION When cleaning the TouchPad and keyboard do not let liquids drip between the keys A liquid spill can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe e To pre
150. t Single Scan To capture multiple business cards select Multi Scan The Preview window opens 68 Chapter5 Multimedia 3 Insert a business card into the business card slot on the front of the computer 1 and slide the card to the right 2 to center it under the webcam amp NOTE If any text is obscured by the slot rotate the card 180 degrees with the text facing the webcam 4 Slowly lower the display 1 until the webcam light 2 stops blinking and you hear a sound which indicates that the webcam is now in focus B The webcam captures the business card image and the webcam light turns off 5 If you are capturing multiple business card images remove the business card and insert another one The webcam light turns on when the card is in focus The webcam then captures the business card image and the webcam light turns off Repeat this step for additional business cards NOTE Do not move or raise the display until you have finished capturing all of the business cards Webcam 69 6 When you have finished capturing one or more business card images remove the business card from the slot and raise the display 7 Ifyou have captured information from only one business card review the information captured by HP Business Card Reader to be sure that it is complete Or If you have captured information from more than one business card image close the Snap Cards and Recognize window and then r
151. ted to that network follow the steps below to connect to the network 1 Click Control Panel gt Network and Internet Connections gt Network Connections A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several will be displayed 2 Right click the network and then click Properties 3 Click the Wireless Networks tab 4 Select the network and then click Properties NOTE Ifthe network you want is not listed check with the network administrator to be sure that the router or access point is operating 5 Click the Association tab and then enter the correct wireless encryption data into the Network key field 6 Click OK to save these settings WLAN connection is very weak If the connection is very weak or if your computer cannot make a connection to a WLAN minimize interference from other devices as follows e Move your computer closer to the wireless router or access point e Temporarily disconnect wireless devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Click Control Panel gt Network and Internet Connections gt Network Connections 2 Right click the network and then click Properties 3 Click the Wireless Networks tab A list showing the available WLANs is displayed If you are in
152. the AC adapter A WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into an AC outlet that is easily accessible at all times Disconnect power from the computer by unplugging the power cord from the AC outlet not by unplugging the power cord from the computer If provided with a 3 pin attachment plug on the power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature To connect the computer to external AC power 1 Plug the AC adapter into the power connector 1 on the computer 2 Plug the power cord into the AC adapter 2 Using external AC power 75 3 Plug the other end of the power cord into an AC outlet 3 Using battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer NOTE The display brightness is decreased to save battery life when you disconnect AC power To increase display brightness use the fn f10 hotkey or reconnect the AC adapter You can
153. the battery A WARNING Do not charge the computer battery while you are onboard aircraft NOTE The battery charges whether the computer is off or in use but it charges faster when the computer is off 80 Chapter6 Power management To fully charge the battery 1 2 Insert the battery into the computer Connect the computer to an AC adapter optional power adapter optional expansion product or optional docking device and then plug the adapter or device into external power The battery light on the computer turns on Leave the computer plugged into external power until the battery is fully charged The battery light on the computer turns off Step 2 Disable Hibernation and Standby 1 3 4 Right click the Power Meter icon in the notification area at the far right of the taskbar and then click Adjust Power Properties Select Start gt Control Panel gt Performance and Maintenance gt Power Options Record the 4 settings listed in the Running on batteries and Plugged in columns so that you can reset them after the calibration Set the 4 options to Never Click OK Step 3 Discharge the battery The computer must remain on while the battery is being discharged The battery can discharge whether or not you are using the computer but the battery will discharge faster while you are using it If you plan to leave the computer unattended during the discharge save your information before beginning the disch
154. the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 PQ QUUIGS oense a aana S AaS Aa NEANS 1 ldentining Marwan riiai aa ERE A ERANA AAA 1 TOP COMPpONEN S iieiaei diaaa a aa a aa Ea Eaa E a Eaa a aaa iaa a 1 Pointing GeViCeS cccccciiriraa Al ete need E TEAREN REE 1 ES a i eae E aad tees EE A E atch ae ade ei eet eee 3 Buttons amd SWItChe S recece e 4 KOYSAN A E OE AE 5 Front COMPOMGIMS 522 cece ccevsecdacencaapecdeencstnzesacecvenvedades neeehndaredepdcdadeakanuartussapeee iaaa aaien EEE 6 Right side components pecccccccnsoinetiiio de n AREO 7 Leftside components siiicriisianin aa aaa aada a aia aa a aa iaaa 8 Rear components sessirnar E iiaa aa aae aaa aE duntranadidaddcaaaexsndacedensaaneuausas 9 Bottom components asaan E A A EE EAE ET aa aN a 10 B a VEEE EEA E E cates cen be dae ne cen cane te S E ee E 11 Wireless antennas select models only ccccccceeeeeceeeeeeeeteceeeeeeeeeeeeeaeeesenaeesecneeeteeaes 12 Additional hardware component e ecceeceeeeeeeeeeeeeeeeeceaaaeaaeceeeeeeeeseeseeseeesensaeaeeees 13 Identifying the labels 2 2 eee eeeeeeeeee teen eee ee eee tne ee eset eeee sree eeeeeeeceeeaaeeeeseeeaaeeeeeeeeaeeeeseeaeeeesennaa
155. tifying 4 volume up light identifying 4 volume adjusting 61 Ww Web sites HP System Software Manager 155 HP Universal Print Driver 158 Intel Centrino Pro 156 Intel Pro technology for AMT 156 webcam adjusting properties 67 166 Index capturing business cards 68 tips 67 using 67 webcam light identifying 6 11 webcam identifying 11 Windows applications key identifying 5 Windows Backup utility 134 135 136 Windows logo key identifying 5 Windows recovery 136 wireless antennas 12 Wireless Assistant software 21 wireless button 21 wireless certification label 14 wireless controls button 21 operating system 21 Wireless Assistant software 21 wireless devices location 10 types 20 wireless icon 20 wireless light identifying 8 21 wireless network WLAN connecting 25 corporate WLAN connection 25 described 20 equipment needed 23 functional range 25 public WLAN connection 25 security 23 using 23 wireless network problems troubleshooting 30 wireless switch identifying 8 WLAN antennas identifying 12 WLAN device 14 20 23 WLAN label 14 writable media 71 WWAN antenna button external 12 WWAN antenna external 6 12 WWAN antennas identifying 12 WWAN device 20 26 zooming TouchPad gesture 40 Z zooming touch screen gesture 49
156. tional external MultiBay that contains a disc formatted as drive C Optical drive in the internal MultiBay select models only that contains a disc formatted as drive C Hard drive in the computer hard drive bay Hard drive in an optional docking device or in an optional external MultiBay NOTE Because no drive letter is associated with the NIC changing the boot order of a NIC does not affect the drive letters of the other devices 146 Chapter 15 MultiBoot Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup To start Computer Setup and enable a USB device or a NIC device as a boot device follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 To enable bootable media in USB drives or in drives inserted into an optional docking device select models only use a pointing device or the arrow keys to select System Configuration gt Device Configurations Confirm that Enabled is selected next to USB legacy support NOTE The USB Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration gt Port Options and then clicking Enabled next to USB Port
157. to the bottom of the computer e Regulatory label Provides regulatory information about the computer The regulatory label is affixed to the bottom of the computer e Modem approval label Provides regulatory information about the modem and lists the agency approval markings required by some of the countries in which the modem has been approved for use You may need this information when traveling internationally The modem approval label is affixed inside the memory module compartment e Wireless certification label s select models only Provide information about optional wireless devices and the approval markings of some of the countries in which the devices have been approved for use An optional device may be a wireless local area network WLAN device or an optional Bluetooth device If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed to the bottom of the computer e SIM subscriber identity module label select models only Provides the ICCID Integrated Circuit Card Identifier of your SIM This label is located inside the battery bay e HP Mobile Broadband Module serial number label select models only Provides the serial number of your HP Mobile Broadband Module This label is located inside the battery bay 14 Chapter1 Features 2 Using t
158. ton In tablet mode switches the image between landscape and portrait orientation 4 ctrl alt del button In tablet mode e While Windows is running press the button with the pen to enter the ctrl alt del command e While the Computer Setup utility is running press the button with the pen to enter the reset command The computer resets and all unsaved information is lost The reset function can be used to restore functionality when the system has become unresponsive 5 Power connector Connects an AC adapter 6 RJ 45 network jack Connects a network cable 7 External monitor port Connects an external VGA monitor or projector To protect your work and the system the ctrl alt delete command cannot be entered using the ctrl alt and del keys on the on screen keyboard EE Identifying hardware 9 Bottom components Component 1 Battery bay 2 SIMslot Description Holds the battery and subscriber identity module SIM Contains a wireless subscriber identity module SIM select models only The SIM slot is located inside the battery bay 3 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay 5 Docking connector Holds the hard drive memory module slots WLAN module select models
159. tures Right side components Component 1 2 HP Fingerprint Sensor fingerprint reader QuickWeb button Description Allows a fingerprint logon to Windows instead of a password logon e When the computer is off press the button to open HP QuickWeb e When the computer is on press the button to open the default Web browser 3 4 QuickLook button Audio out headphone jack Audio in microphone jack e When the computer is off press the button to open HP QuickLook e When the computer is on press the button to open Software Setup NOTE If Software Setup is not available the default Web browser opens Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio Also connects an optional headset microphone NOTE When a device is connected to the headphone jack the computer speakers are disabled 5 Smart card reader Supports optional smart cards and Java Cards 6 USB ports 2 Connect optional USB devices 7 RJ 11 modem jack Connects a modem cable 8 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Identifying hardware 7 Left side components Component Description 1 Media Card Reader Supports the follo
160. ty 144 initiate Intel CIRA 144 terminal emulation mode 144 unconfigure AMT on next boot 144 USB key provisioning support 144 antennas external WWAN 12 WLAN 12 WWAN 12 Anti Theft 140 applications key Windows 5 audio devices connecting external 64 audio functions checking 64 audio in microphone combo jack identifying 7 audio out headphone combo jack identifying 7 Automatic DriveLock password entering 119 removing 120 B battery calibrating 80 charging 78 80 conserving power 82 disposing 83 identifying 13 inserting 77 low battery levels 79 recharging 82 removing 77 replacing 83 storing 82 battery bay 10 14 battery charge information 56 maximizing 79 battery light 3 78 79 battery power 76 battery release latch identifying 10 77 battery temperature 82 bays battery 10 14 hard drive 10 BIOS administrator password 139 BIOS update downloading 131 installing 131 Bluetooth compartment identifying 6 Bluetooth device 20 Bluetooth label 14 boot devices enabling 147 boot options 141 boot order 141 built in device Ambient Light Sensor 143 audio devices 143 Bluetooth device radio 143 fingerprint reader 143 integrated camera 143 internal speakers 143 LAN WLAN switching 143 microphone 143 modem 143 Network Interface Controller LAN 143 Power Monitor Circuit 143 Wake on LAN 143 wireless button 143 WLAN device radio 143 WWAN device radio 143 built in device options 143 business card reader s
161. ulting to the current MultiBoot setting press any key before the allotted time expires The computer will not start until you select a boot device and press enter e To allow the computer to start according to the current MultiBoot settings wait for the allotted time to expire 150 Chapter 15 MultiBoot 16 Management and printing Using Client Management Solutions Client Management Solutions software provides standards based solutions for managing client user desktop workstation notebook and tablet computers in a networked environment Client management includes the following key capabilities and features Initial software image deployment Remote system software installation Software management and updates ROM updates Tracking and security of computer assets the hardware and software installed on the computer Fault notification and recovery of certain system software and hardware components amp NOTE Support for specific features described in this section may vary depending on computer model and or version of management software installed on the computer Configuring and deploying a software image The computer is shipped with a preinstalled system software image The initial software image is configured during the first time setup of the computer After a brief software unbundling occurs the computer is ready to be used A customized software image can be deployed distributed in one of the followi
162. ut Down instead of Turn Off Computer 84 Chapter6 Power management If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete Then click Shut Down gt Turn Off e Slide and hold the power switch for at least 5 seconds e Disconnect the computer from external power and remove the battery Shutting down the computer 85 7 Drives Identifying installed drives Your computer includes a hard drive with a rotating disc or a solid state drive SSD with solid state memory Because it has no moving parts an SSD does not generate as much heat as a hard drive To view the drives installed on the computer select Start gt My Computer Handling drives Drives are fragile computer components that must be handled with care Refer to the following cautions before handling drives Additional cautions are included with the procedures to which they apply 86 Chapter7 Drives A CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information observe these precautions Before you move a computer or external hard drive from one location to another initiate Standby and allow the screen to clear Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Han
163. ve b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste The screen image is added to the document d Save the document To create a backup using the Windows Backup utility select models only follow these steps amp NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Click Start gt All Programs gt Accessories gt System Tools gt Backup 2 Follow the on screen instructions Backing up your information 135 Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 2 3 4 If possible back up all personal files Click Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens Click Restore file
164. ve is being accessed e Amber HP 3D DriveGuard has temporarily parked the internal hard drive 4 Caps lock light On Caps lock is on 5 TouchPad light e Off TouchPad is enabled e Amber TouchPad is disabled 6 7 Volume mute light Volume down light e Turquoise Computer sound is on e Amber Computer sound is off Blinking The volume down button is being used to decrease speaker volume Identifying hardware 3 Component Description 8 Volume up light Blinking The volume up button is being used to increase speaker volume 9 Num lock light On Num lock is on or the embedded numeric keypad is enabled Buttons and switches Component Description 1 Internal display switch Turns off the display if the display is closed while the power is on 2 Volume mute button Mutes and restores speaker sound 3 Volume down button Decreases computer volume 4 Volume up button Increases computer volume Chapter 1 Features Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be u
165. vent keys from sticking and to remove dust lint and particles trapped beneath the keys use a can of compressed air with a straw extension A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Cleaning a tablet PC pen and pen holder Using one of the cleaning solutions listed previously moisten a soft microfiber cloth or chamois or use an acceptable germicidal disposable wipe e To clean the pen rub the pen in an up and down motion to aid in removing dirt and debris e To clean the pen holder use a rotating motion around the opening of the pen holder A CAUTION Do not put any fluid or insert any material other than the tablet PC pen in the pen holder The pen holder is not sealed off from some of the internal electronics of the tablet PC 160 Chapter 17 Cleaning guidelines Index Symbols Numerics 1394 cable connecting 97 1394 devices connecting 97 stopping 97 1394 port identifying 8 97 A AC adapter connecting 75 identifying 13 accessory battery connector identifying 10 Active Management Technology Intel 156 administrator password 113 airport security devices 87 Altiris Deployment Solutions 151 ambient light sensor hotkey 56 identifying 11 AMT options AMT setup prompt Ctrl P 144 firmware progress event support 144 firmware verbosi
166. vice in the boot order However if there are two optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D The computer will boot from a NIC device only if the device has been enabled in the Built In Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup Booting from a NIC does not affect logical drive designations because no drive letter is associated with the NIC Drives in an optional docking device select models only are treated like external USB devices in the boot order 148 Chapter 15 MultiBoot Choosing MultiBoot preferences You can use MultiBoot in the following ways To set a new boot order that the computer uses each time it is turned on by changing the boot order in Computer Setup To dynamically choose the boot device by pressing esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pressing f9 to enter the Boot Device Options menu To use MultiBoot Express to set variable boot orders This feature prompts you for a
167. w battery level when external power is available 80 Resolving a low battery level when a charged battery is avala e a sic sasisnce cet E E denunavusset qeeemeiadence 80 Resolving a low battery level when no power source is available 80 Resolving a low battery level when the computer cannot exit Hibernation si c22 devia Sodeetee ca nia A 80 Calibrating a Data sarera eed native iieiddiees 80 Step 1 Fully charge the battery 2 0 e essence eee eee eeeaeeeeeeeeeeaaeeeeeeeeeeaaas 80 Step 2 Disable Hibernation and Standby cc ccceeeeceeeeeeeeeeeeetieeeeeeeeeeenaees 81 Step 3 Discharge the battery 0 00 eee eeeee eee eette tere ee eeaeeeeeeeaeeeeeeeeaeeeeeeeeaas 81 Step 4 Fully recharge the battery 0 0 cece eee eeetee reese tneeeeeeeeeaeeeeeeeeeea 82 Step 5 Reenable Hibernation and Standby 0 eccceceeeeeeeeeeeeeeeettieeeeeeeeeaas 82 Conserving battery DOWED cc cect eee eete teeter enie teste etaaeee eee taaeeeeeeeenaeeeeseeeiaeeeeeneenaaees 82 Storing a DAMS Y cs ches ciate beceteed ha aE TEE EE EEEE 82 viii Disposing of a used battery 0 0 2 cccccceeecccceeseeseeceeeseenessecneeecenensenceeecennessneeedeenerseedeeseneenesenes 83 Replacing the Datteny 2 seccicccssecctereesretcacvesgverdedivedtdaedatenecssincadeesistldageaslidladelntedianiidacs 83 Testing am AC adapter secossa iniaiaiai ia iaaa atea i iiaa i aaia ii 84 Shutting down the computer seresrciderieciiiiin tini i NE EEEE
168. wall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings of other intrusion detection systems For additional information contact your network administrator or IT department Whenever possible place bright light sources behind the webcam and out of the picture area NOTE For details about using your webcam click the Help menu in the webcam software Help Adjusting webcam properties You can adjust the following webcam properties Brightness Controls the amount of light that is incorporated into the image A higher brightness setting creates a brighter image a lower brightness setting creates a darker image Contrast Controls the difference between lighter and darker areas on the image A higher contrast setting intensifies the image a lower contrast setting maintains more of the original information s dynamic range but leads to a flatter image Hue Controls the aspect of color that distinguishes it from another color what makes a color red green or blue Hue is distinct from saturation which measures the intensity of the hue Webcam 67 Saturation Controls the strength of color in the final image A higher saturation setting creates a bolder image a lower saturation setting creates a more subtle image Sharpness Controls the definition of edges in an image A higher sharpnes
169. wing optional digital card formats e Secure Digital SD Memory Card e MultiMediaCard MMC 2 Pen holder Stores the digitizer pen 3 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 ExpressCard slot select models only Supports optional ExpressCards 5 Wireless light e Blue An integrated wireless device such as a wireless local area network WLAN device the HP Mobile Broadband Module and or a Bluetooth device is on e Amber All wireless devices are off 6 Wireless switch Turns the wireless feature on or off but does not create a wireless connection NOTE A wireless network must be set up in order to establish a wireless connection 7 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 8 Powered USB port Provides power to a USB device such as an optional external MultiBay if used with a powered USB cable 8 Chapter 1 Features Rear components Component Description 1 Jog dial In tablet mode functions as the enter key and the up and down arrows on a standard keyboard e Press inward to enter a command e Rotate up to scroll up e Rotate down to scroll down 2 esc button In tablet mode allows you to exit or escape out of an application 3 Rotate but
170. word Protects access to Computer Setup DriveLock master password Protects access to the internal hard drive that is protected by DriveLock It is also used to remove DriveLock protection This password is set under DriveLock Passwords during the enable process Using passwords 113 SSS Ss BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock and is set under DriveLock Passwords during the enable process TPM embedded security password When enabled as a BIOS administrator password protects access to the computer contents when the computer turns on restarts or exits Hibernation This password requires the optional embedded security chip to support this security feature BIOS administrator password The Computer Setup BIOS administrator password protects the configuration settings and system identification information in Computer Setup After this password is set it must be entered to access Computer Setup and to make changes using Computer Setup Note the following characteristics of the BIOS administrator password e Itis not interchangeable with a Windows administrator password although both passwords can be identical e Itis not displayed as it is set entered changed or deleted e t must be set and entered with the same keys For example a BIOS administrator password set with keyboard number keys will not be recognized if you e
171. ys that provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed The following sections explain how to identify and use the multimedia components included with your computer Adjusting the volume You can adjust the volume using the following controls Computer volume buttons o To mute or restore volume press the mute button 1 o To decrease volume press and hold the volume down button 2 until the desired volume level is reached Multimedia features 61 o To increase volume press and hold the volume up button 3 until the desired volume level is reached e Windows volume control a Click the Volume icon in the notification area at the far right of the taskbar b Increase or decrease the volume by moving the slider up or down Select the Mute check box to mute the volume a Double click the Volume icon in the notification area b Inthe Speakers column you can increase or decrease the volume by moving the Volume slider up or down You can also adjust the balance or mute the volume If the Volume icon is not displayed in the notification area follow these steps to add it a Select Start gt Control Panel gt Sounds Speech and Audio Devices gt Sounds and Audio Devices gt Volume tab b Select the Place volume icon in the taskbar check box c Click Apply e Program volume control Volume can also be adjusted within some programs Multim

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