Hoover SAVVY Turbo POWER Upright Vacuum Cleaner User's Manual
Contents
1. Do not send your cleaner to The Hoover Company in North Canton for service this will only result in delay If further assistance is needed contact The Hoover Consumer Response Center Phone 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 Phone 1 800 263 6376 Always identify your cleaner by the complete model number when requesting information or ordering parts The model number appears on the back of the cleaner Full Two Year Parany Domestic Use Your HOOVER appliance is warranted in normal household use in accordance with the Owner s Manual against original defects in material and workmanship for a period of two full years from date of purchase This warranty provides at no cost to you all labor and parts to place this appliance in correct operating condition during the warranted period This warranty applies when the appliance is purchased in the United States including its territories and possessions or in Canada or from a U S Military Exchange Appliances purchased elsewhere are covered by a limited two year warranty which covers the cost of parts only This warranty does not apply if the appliance is used in a commercial or rental application This warranty only applies when the product is in use in the country or territory in which it is purchased Warranty service can only be obtained by presenting the appliance to one of the following Authorized Warranty Servi2. Tap filter until no more dust particles fall from the filter DO NOT rinse HEPA cartridge filter with water Slide filter assembly down into cup until a light snap is felt Gently pull up on assembly to ensure that it is seated properly in the cup Ensure that no part of pre filter screen extends above top edge of dirt cup Replace lid and return cup to cleaner Fig 3 4 Note If dirt cup lid does not close all the way ensure that filter assembly is pushed down all the way Turn knob on lid until lid closes Fig 3 3 How to clean filter assembly Ey y Remove dirt cup and dirt cup lid as described in How to empty dirt cup Grasp pre filter frame and pull up firmly Slide filter assembly out of cup To re assemble filter assembly place large knob of HEPA cartridge filter in hole on bottom of pre filter Snap top of HEPA cartridge filter into place Cleaning final filter The final filter assists in returning clean air to the room To remove this filter when it becomes dirty lay handle flat on the floor Press door tab A and remove door Lift out filter B and hand wash it in cold water with mild detergent Let filter air dry and reposition it Replace door Snap closed Should you want to replace this filter ask for HOOVER part No 40110009 Do not operate cleaner without the fil ter in place we ITAN S naa
3. tridge filter will collect fine particles that have passed through the pre filter screen Empty cup Remove lid Note It is not necessary to remove the HEPA cartridge filter to empty the dirt cup Tap side of cup until no more dust particles fall from the HEPA cartridge filter When to empty We recommend that the dirt cup be emptied before the dirt reaches the dirt opening on back of cup Fig 3 1 or after every use if you prefer CAUTION Very fine materials such as face powder or cornstarch may seal the filter and cause loss of suc tion When using the cleaner for this type of dust empty the cup and clean the filters often How to empty Disconnect cleaner from electrical outlet Do not use cleaner without dirt cup or filters in place Remove cup Lift up slightly and firmly pull cup straight out Replace cup Replace dirt cup lid Slide cup into place Press firmly until cup locks in place Continued 2 7 Filter assembly The HEPA cartridge filter and pre filter are essentially self shedding Tapping the side of the dirt cup as described in How to empty dirt cup should sufficiently remove dust and fine particles from the HEPA cartridge filter and pre filter The filter assembly can also be removed for additional cleaning Clean the HEPA cartridge filter by tap ping either of the ends DO NOT tap soft pleated sides of HEPA cartridge filter as this could damage the filter
4. Dirt cup handle 14 Powered hand tool 15 Furniture nozzle 16 Hose Operate cleaner only at voltage specified on data plate on bottom of cleaner This cleaner is intended for household use Polarized plug 2 2 CARPET setting turns brush roll ON for To reduce the risk of electric shock this cleaning carpets and rugs Brush roll will li h erie pl automatically stop turning when handle is appliance has a polarized plug one raised to upright position blade is wider than the other This plu i will fit in a polarized outlet ue one ene BARE FLOOR setting turns brush roll OFF If the plug does not fit fully in the outlet for cleaning hard surfact floors reverse the plug If it still does not fit Brush roll automatic contact a qualified electrician to install the shut off proper outlet Do not change the plug in If something gets caught in the brush roll any way TM the cleaner will automatically turn off Custom Control Slide the Custom Control switch to OFF switch Unplug the cleaner Plug cord into electrical outlet Remove obstruction from brush roll and 4 continue cleaning Transporting cleaner Put handle in upright position Tilt clean er back on rear wheels Push forward Carrying cleaner Use the carrying handle to lift the cleaner Do not lift cleaner using dirt cup handle A v HIGH PILE KA A LOW A HARD SURFACE Handle positions The handle of your cleaner has three positions uprig
5. FZ A Grasp end of HEPA cartridge filter and pull it away from pre filter Remove cartridge from assembly The pre filter A can be cleaned with a brush and then rinsed with water Allow pre filter to dry thoroughly Align grooves A on pre filter frame with grooves B in dirt cup Headlight replacement What to buy This cleaner uses a 12 volt wedge base type 912 bulb HOOVER part No 27313107 Disconnect cleaner from electrical outlet Step on handle release pedal and place cleaner in the lowest position Turn cleaner over Using a Phillips screw driver remove the two screws A locat ed nearest the wheels at the rear of the base of the cleaner Turn cleaner over Remove HOOVER emblem B Using a Phillips screwdriv er remove the screw C located under neath the emblem Replace hood Reposition hood fit ting tabs A on either side under the lens cover as shown Replace screw and HOOVER emblem Turn cleaner over and replace the two screws located on the bottom of the cleaner as shown in Fig 3 13 Pull up on agitator B to remove from agitator cavity Using a flat screwdriver pry off hood as shown and remove The agitator brush When to replace When agitator brushes are worn the agitator should be replaced To check condition of brushes discon nect cleaner from electrical outlet Move edge of a card across bottom plate while turning agi
6. brush roll should be replaced Ask for HOOVER part No 48414088 How to replace 1 Remove tool from hose and turn it so bottom faces up Press the latches on either side of tool and remove bottom plate A 10 Slide end plates E of the agitator into the slots F on both sides of the agitator cavity Turn agitator to make sure it rotates freely Inspecting the belt Disconnect cleaner from electrical outlet The belt can be seen by removing the bottom plate A To remove step on handle release pedal and place cleaner 2 Unscrew the two Phillips screws and remove belt guard B Replace bottom plate and screws 7 in the lowest position Turn cleaner over Using a Phillips screwdriver remove the seven screws and lift off the bottom plate If the belt is cracked gouged or broken it should be replaced A new belt can be installed at your near est Hoover Sales and Service Center 3 Remove agitator including end plates C and discard 4 Inspect belt to ensure that it is in good condition If belt is cracked gouged or broken replace it see follow ing section 5 Insert brush roll through belt and posi tion belt over gear teeth D on brush roll 6 With curved ends down slide end plates C of brush roll into slots E on tool Powered hand tool Belt replacement Inspect the belt The powered hand tool belt i
7. included with your cleaner Push Custom Conirol switch to OFF position Align end of extra reach hose with pro jections C over slots D on end of attached hose Slide hose into slots and twist hose to lock it in place To detach hose reverse procedure Attach wands or tools to the other end of hose Stair cleaning Use the hose and powered hand tool or furniture nozzle for stair cleaning CAUTION To prevent the cleaner from falling always place it at the bottom of the stairs With handle in upright position clean from bottom to top How to attach tool cover The tool cover is designed with a break away feature which allows it to snap free if it is pushed open too far To reattach align hinges of cover with slots on sides of tool storage area Push cover down to secure in place Clean filter Turn knob A on top of dirt cup lid one full turn Familiarize yourself with these home maintenance tasks Proper use and care of your cleaner will ensure continued cleaning effectiveness Dirt cup The dirt cup assembly consists of the following parts Lid A Dirt Cup B Pre filter C HEPA Cartridge Filter D Dirt Opening E Handle F While the cleaner is in operation the pre filter screen will stop larger debris from entering the HEPA cartridge filter chamber This larger debris will be seen collecting in the left side of the dirt cup The HEPA car
8. up Possible cause Possible solution e Thermal protector activated e Allow cleaner to cool this will reset the thermal protector see pg 12 e Agitator brush roll worn Replace brush roll e Dirt cup full e Empty dirt cup Incorrect carpet height setting e Turn nozzle control knob to lower setting e Blockage in air flow passage e Clear blockage HEPA cartridge filter clogged e Clean HEPA cartridge filter by either tapping the side of the dirt cup or removing the cartridge filter as de scribed in the Filter assembly section Pre filter clogged e Clean pre filter as described in Filter assembly section e Dirt cup not properly installed e Position dirt cup properly Fig 3 5 e Dirt cup lid not positioned properly or missing e Ensure that dirt cup lid is properly positioned e Filter assembly not assembled properly e Ensure that filter assembly is positioned properly Figs 3 9 to 3 11 Broken or worn belt Replace belt Problem Cleaner hard to push Possible cause Possible solution Incorrect carpet height setting e Turn nozzle control knob to a higher setting e Broken or worn belt Replace belt Problem Cleaning tools won t pick up Possible cause Possible solution Blockage in hose e Clear blockage Problem Visible dirt leaking through final filter Possible cause Possible solution Filter assembly not installed properly Remove filter a
9. Carton contents Accessory packs The accessories are packed on the cleaner Empty carton Find the parts shown above before disposing of packing materials D Hose A Handle section E Dusting brush B Cleaner body F Furniture nozzle C Hose holder G Powered hand tool H Extension wand l Crevice wand Cleaner Assembly Remove cardboard A and four Snap tabs on hose holder B into Slide handle section onto back of screws from handle section Discard holes on handle section handle cardboard but keep screws for assembly Figs 1 6 and 1 7 Continued gt 5 cH y amp AM Push screws into holes on back of Place hose on holder handle Fig 1 6 and hose holder Fig 1 7 Tighten screws securely with a Phillips screwdriver Cleaner description The assembled cleaner will look like the drawing 1 Handle 17 Carry handle Hose 2 Custom Control power holder switch 18 Three position handle 3 Custom Control release pedal step on indicator lever to lower handle to 4 Tool cover operating or low posi 5 Dusting brush tions 6 Pre filter 19 Cord hooks wrap 7 HEPA cartridge filter DA AoA hoake Tor f storage The top hook 8 Headlight rotates right or left for 9 Furniture guard easy cord release 10 Nozzle control knob turn 20 Extension wand knob to correct setting for 241 Crevice wand stores height of carpet being in wand cleaned 11 Final filter 12 Dirt cup 13
10. SAWY TurboPOWER Upright Vacuum Cleaner by HOOVER Thank you for your purchase This product was designed for www hoover com easy assembly see page 3 Review this manual before operating cleaner Thank you for choosing a HOOVER product Please enter the COMPLETE model and serial numbers in the spaces provided The numbers are located on the back of your cleaner Model Y Serial number Hint Attach your sales receipt to this owner s manual Verification of date of purchase may be required for warranty service of your HOOVER product Contents Assembling Cleaner cseseeseee 3 4 Carton Contents csccescssesseeeeseeeeees 3 Cleaner Descriptions cseceseeee 4 HOW TO US0 2c0 cccecesscccctssensnsseccecescnend Cleaning Tools Carpet Height Adjusiment 5 Custom Control Switch 0 4 If You Have a Problem 000 12 Clearing Blockages cseeeeeee 13 Important Safeguards csceeeeeees 2 LUBHiCatiOn a sc20c lt snscceccescnnsseecasecesecesesexs 12 Maintenance Authorized Service 1 ccsee 13 Cleaning filter ccsscsseeseeeeseeeeees 8 Emptying Dirt Cup sscseeeeeeee 7 Replacing Agitator Brush Roll 9 Replacing Brush Roll Belt 10 Replacing Powered Hand Tool Agitator Brush Roll csseseee 10 Replacing Power Hand Tool Belt 11 Replacing Headlight cccssecesee
11. When the thermal protector activates the suction motor will stop running however the agitator will continue to run If this happens proceed as follows 1 Turn the cleaner OFF and discon nect it from the electrical outlet 2 Check dirt cup pre filter HEPA cartridge filter and final filter for dirt accumulation 3 Refer to Clearing blockages section 4 When the motor cools the thermal protector automatically resets and cleaning may continue If the thermal protector continues to activate after following the above steps your cleaner may need servicing see Service section 12 4 If you have a problem If a minor problem occurs it usually can be solved quite easily when the cause is found by using the check list below Problem Cleaner won t turn on Possible cause Possible solution e Not firmly plugged in e Plug unit in firmly No voltage in wall plug e Check fuse or breaker Blown fuse or tripped breaker e Replace fuse or reset breaker Thermal protector activated e Allow cleaner to cool this will reset the thermal protector see pg 12 Brush roll shut off tripped e Turn cleaner OFF clear brush roll Turn cleaner back ON Problem Agitator brushes aren t turning Possible cause Possible solution e Custom Control switch set on BARE FLOOR position e Set switch to carpet position Agitator is obstructed e Clear obstruction Problem Cleaner won t pick
12. ce outlets Proof of purchase will be required before service is rendered 1 Hoover Sales and Service Centers 2 Hoover Authorized Warranty Service Dealers Depots For an automated referral of authorized service outlets in the U S A phone 1 800 944 9200 OR visit The Hoover Company on line at www hoover com This warranty does not cover pick up delivery or house calls however if you mail your appliance to a Hoover Sales and Service Center for warranty service transportation will be paid one way While this warranty gives you specific legal rights you may also have other rights which vary from state to state or province If further assistance is needed or if there are questions concerning this warranty or the availability of warranty service outlets phone the Hoover Consumer Response Center Phone 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 Phone 1 800 263 6376 13
13. en 8 Thermal Protector Warranty asi cscsccrsiasscssasstiesnarsesnssannaseianae Parts amp accessories mail order form 31 LISTED 2005 The Hoover Company www hoover com zo IMI Important Safeguards When using an electrical appliance always follow basic precautions including the following READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE E Wa rn l n g To reduce the risk of fire electric shock or injury Do not use outdoors or on wet surfaces e Close supervision is necessary when any appliance is used by or near children Do not allow vacuum cleaner to be used as a toy or to run unattended at any time e Keep hair loose clothing fingers feet and all parts of body away from openings rotating agitators and other moving parts Do not operate cleaner in bare feet or when wearing open toe shoes or sandals Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use to pick up flammable or combustible materials such as gasoline or fine wood sandings or use in areas where they may be present Avoid picking up hard sharp objects with the cleaner They may damage the cleaner Always turn off this appliance before connecting or disconnecting hose Do not use without dirt cup or filters in place Empty cup and clean filter frequently when picking up very fine materials such as powder e Use extra care when cleaning on stairs Do no
14. ht for storage and when using cleaning tools operating posi tion for general operation on carpet and floors low for reaching under low furniture Step on handle release lever to lower handle Carpet height adjustment The cleaning of carpet and rugs takes place at the nozzle A When it is necessary to raise and lower the nozzle for various carpet pile heights turn the nozzle control knob B to the desired setting Settings For maximum cleaning performance the following carpet height settings are recommended Low Hard Surface for bare floors and all types of carpet Note If the cleaner is difficult to push turn knob to the next higher setting High Pile for very deep pile carpet where easier pushing effort is desired while maintaining good cleaning performance Cleaning lightweight flexible rugs Stand on one end of rug and move cleaner toward other end or edge Before reaching edge push down on handle This will lift up the nozzle front of cleaner and will prevent rug from clinging to cleaner Continue to lift up nozzle so that when you have reached the edge it is completely off the rug Move cleaner back to start again lower nozzle and use only forward strokes Continued 2 5 Cleaning tools When using cleaning tools cleaner han dle should be in the upright position to activate the automatic brush roll automatic shut off and for conve nience in moving the cleaner from one area to an
15. other Turn cleaner OFF before disconnect ing and connecting hose to hose tube A To use hose lift hose end as shown Select proper tool A Dusting brush may be used for carved furniture table tops books lamps lighting fixtures venetian blinds baseboards shutters and registers B Furniture nozzle may be used for upholstered furniture draperies mat tresses clothing automobile interiors and carpeted stairs C Powered hand tool may be used for upholstered furniture carpeted stairs and hard to reach places D Crevice wand can be used in tight spaces corners and along edges in such places as dresser drawers upholstered furniture stairs and baseboards It can also be used for extra reach with the dusting brush and or extension wand E Wand is used to give extra length to your hose Use it with any of the above tools Attach wand and tools Attach tool or wand to the hose A by pushing it firmly into hose Attach second wand or tool to wand B by pushing it firmly onto the wand Twist wand or tool slightly to tighten or loosen the connection How to clean tools To clean the hose and the powered hand tool wipe off dirt with a cloth dampened in a mild detergent Rinse with a damp cloth Do not submerge powered hand tool in water Cleaning tools may be washed in warm water with a detergent Rinse and air dry before using Extra reach hose available at additional cost if not
16. p look in duct A 3 Clear blockage from dirt duct Check brush roll 4 Turn cleaner OFF and unplug 5 Turn cleaner over and clear blockage from brush roll Return cleaner to operat ing position Turn cleaner back on and continue cleaning Check hose tube 6 Turn cleaner OFF and unplug 7 Remove hose from tube Clear block age from tube Also check hose for blockage B If a blockage occurs during tool use Turn cleaner OFF and disconnect from electrical outlet 1 Look into hose end and remove any blockage C If a blockage occurs during powered hand tool use PI 1 Disconnect powered hand tool from hose Remove bottom plate belt guard and turbine as described in Figs 3 27 3 28 and 3 34 Remove any blockage from turbine channel B Replace belt turbine brush roll belt guard and bottom plate Service To obtain approved HOOVER service and genuine HOOVER parts locate the nearest Hoover Sales and Service Center or Authorized Hoover Warranty Service Dealer Depot by e checking the Yellow Pages under Vacuum Cleaners Household OR e checking the list of Sales and Ser vice Centers provided with this cleaner OR e checking the Service section of The Hoover Company on line at www hoover com OR e calling 1 800 944 9200 for an automated referral of authorized service outlet locations U S only
17. s designed to last a long time and is not normally replaced However if the belt is crack ed gouged or broken it should be replaced The belt can be seen through the top of the nozzle or by removing the bottom plate and belt guard Figs 3 27 and 3 28 7 Replace belt guard B making sure not to pinch brush bristles in guard Turn agitator to make sure it rotates freely Replace and tighten screws Replace belt When replacing belt ask for HOOVER part No 38528037 1 Remove bottom plate belt guard and brush roll as described in Figs 3 27 through 3 29 2 Grasp turbine E and pull firmly to remove 3 Remove belt from turbine pulley F Replace with new belt 8 To replace bottom plate A insert the four tabs on edge of bottom plate into slots on front of tool Pivot bottom plate down and snap closed 4 With flat sides of turbine retainers G pointing down slide retainers into grooves H in tool housing and snap into place 5 Replace brush roll belt guard and bottom plate as described in Figs 3 29 through 3 32 Continued 2 11 Lubrication The cleaner is equipped with bearings that contain sufficient lubrication for the life of the cleaner The addition of lubri cant could cause damage Therefore do not add lubricant to any bearings Thermal protector An internal thermal protector has been designed into your cleaner to protect it from overheating
18. ssembly from dirt cup and ensure that HEPA cartridge filter is properly attached to pre filter screen and that entire filter assembly is properly repositioned inside dirt cup Figs 3 6 through 3 11 Problem Dirt inside dirt cup stops spinning Note Heavy debris may settle to the bottom of the dirt cup and prevent the dirt from spinning without affecting cleaning performance The cleaner can continue to be used even if the dirt is not spinning inside the dirt cup However if the dirt does stop spinning AND there is a noticeable decrease of performance check the items under Cleaner won t pick up Problem Powered hand tool brush roll won t turn Possible cause Possible solution Too much pressure being applied to tool Continue using tool applying light pressure Blockage in turbine channel Remove blockage Broken or worn belt Replace belt Low cleaner suction e Check items under Cleaner won t pick up Clearing blockages Disconnect cleaner from electrical outlet Low suction or pick up may be due to a blockage in the system Refer to the fol lowing steps to check for blockages continuing with each step until the blockage is found A If a blockage occurs during floor cleaning Turn cleaner OFF and disconnect from electrical outlet 1 Check fullness of dirt cup and filter assembly empty cup and clean filters if needed Check dirt duct 2 Remove dirt cu
19. t put any object into openings Do not use with any opening blocked keep free of dust lint hair or anything that may reduce air flow Do not pull or carry by cord use cord as a handle close door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces Always disconnect cord from electrical outlet before servicing the cleaner Unplug cleaner when not in use Turn off all controls before unplugging Do not unplug by pulling on cord To unplug grasp the plug not the cord Never handle plug or appliance with wet hands The use of an extension cord is not recommended Do not use with damaged cord or plug If appliance is not working as it should has been dropped damaged left outdoors or dropped into water take it to a Hoover Sales and Service Center or Authorized Hoover Warranty Service Dealer Depot Use vacuum cleaner only for its intended use as described in the instructions Use only attachments recommended by The Hoover Company others may cause hazards Save these instructions If you need any assistance Visit our website at www hoover com Click on the Service button to find the service outlet nearest you OR Call 1 800 944 9200 for an automated referral of service outlet locations U S only OR Call 1 330 499 9499 to speak with a representative in our Consumer Response Center Please do not return this product to the store
20. tator To maintain cleaning effectiveness have brush roll replaced if brushes do not touch card What to buy When purchasing a new agitator ask for HOOVER part No 48414137 Holding agitator B with one hand slide belt C off the agitator Discard old agitator Install bulb Pull old bulb straight out of socket Push new bulb straight into socket until locked in place Excessive force is not required How to replace Disconnect cleaner from electrical outlet To remove bottom plate step on handle release pedal and place cleaner in the lowest position Turn cleaner over Using a Phillips screwdriver remove the seven screws and lift off the bottom plate A Note Do not allow belt C to fall back into cavity D on bottom of cleaner Continued 2 9 Hold new agitator B in one hand and the belt C in the other Slide the belt onto the agitator until belt is in the mid dle of the agitator Align the belt directly over the grooves on the agitator Belt replacement The belt on your Hoover cleaner causes the brush roll to rotate and is important for the effective operation of your cleaner The brush roll belt is designed to last a long time and does not normally need replacement The belt is located under the hood of the cleaner and should be checked from time to time to be sure it is in good condition Powered hand tool Agitator brush roll replacement When agitator brushes are worn the
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