Greenway Home Products GWD5960W User's Manual
Contents
1. Activate EZ heat by pressing the button Reset the breaker or replace the fuse Turn switch to the ON position Set power switch to OFF position wait 5 minutes then set power switch to the ON position Wait 30 minutes for the water to heat or cool Adjust thermostat between min cool and max colder levels to achieve desired temperature Replace with full bottle See Cleaning the Reservoirs Push down on the dispenser buttons to prime the unit Unplug overnight then reset Set thermostat to MIN slowly increasing based on your use and need for cold water This is normal Make sure the dispenser is on an even surface that can support its full weight ATTENTION Do not return this product to the store For questions on operation assembly or parts please contact us at www greenwayhp com or 1 866 253 0447 FREQUENTLY ASKED QUESTIONS Q Why is my water dispenser leaking A If you are experiencing a leak with your water dispenser please do the following to see if the water bottle or the dispenser is leaking 1 Unplug the unit turn off power switch and remove the bottle 2 Remove the bottle support collar and check the water level inside the reservoir it should be at roughly three quarters full Water level should be approximately 3 4 1 BELOW VENT TUBE 3 Let water sit for 2 hours If the dispenser does not leak it is the bottle that is leaking due to a small crack or pinhole and it needs to be replaced2. If the dispenser is leaking please contact Greenway Home Products at support greenwayhp com or 1 866 253 0447 Q Why do get a plastic taste from my dispenser A As with most new appliances such as coffee makers and kettles there is often a plastic taste upon initial start up of the unit To remove this taste simply follow the cleaning instructions outlined in Cleaning the Reservoirs Q What do the ready to dispense indicator lights mean A When illuminated they mean the following Red flashing Heater is in operation on The hot water has reached its optimum temperature and is ready for dispensing Blue on The cold water has reached its optimum temperature and is ready for dispensing Q What is the spike that goes into the bottle A Greenway water dispensers feature a piercing valve as part of the bottle support collar providing added convenience for water bottle installation Depending on the water bottle supplier a small opening may or may not be present in the bottle cap for this specific purpose If the piercing valve opening is not present the entire bottle cap must then be removed to eliminate possible damage to the piercing valve If the opening is present remove the protective seal prior to installing the bottle
3. holes or small cracks that can cause an overflow or leak when placed on top of a water dispenser QUI In almost all cases there is nothing wrong with your water dispenser If you TTT are experiencing a leak this simple test will allow you to determine whether TT your water bottle or dispenser is the source of the problem UE NII 1 Unplug the unit turn off power switch and remove the water bottle CE 2 a Remove the bottle support collar and check the water level inside the reservoir it should be at roughly three quarters full b Please add or drain a few glasses of water to achieve the required fill level Water level should be approximately 3 4 1 BELOW VENT TUBE 3 Let the water sit for approximately 2 hours If the dispenser does not leak it is the bottle that is leaking due to a small crack or pinhole Please contact your water supplier for a replacement bottle Please visit us at www greenwayhp com for water dispenser accessories and helpful use and care tips Vent Tube Water Level Dispensing Room and Cold Water Place a glass under the spigot and push down on the appropriate button T for room temperature water and 3 for cold water Press until the desired amount of water is dispensed then release the button See Dispensing Hot Water Adjusting the Temperature Cold water only By turning the thermostat at the back of the unit the temperature can be adjusted Turn the dial clockwise be
4. requires regular cleaning to operate efficiently Your water dispenser must be cleaned every 4 months see procedure on page 5 Installing the Water Bottle IMPORTANT Always wash your hands first Clean the top neck of the bottle with a clean cloth and do not touch the part of the unit that the water touches Make sure the unit is unplugged and power switch is in the OFF position The water bottle can be purchased from your local retailer Remove the protective cap from the end of the water bottle unless the bottle has a puncturable 1 2 3 O1 cap or sticker G Figure A Cleaning Kit Available online at www greenwayhp com Lift and turn the bottle upside down placing it securely on the bottle support collar Press and hold all dispenser buttons until water flows from the dispenser Drain about 0 3 gal 1 L of water before initial use This does not need to be repeated with replacement bottles Plug in the water dispenser Set the power switch at the rear of the dispenser to the ON position see item 13 on page 2 Ready to dispense indicator lights will come on when water reaches optimum temperatures and is ready for use IMPORTANT NOTICE ABOUT LEAKING BOTTLES If you find that your dispenser is leaking check the water bottle first Almost all 3 and 5 gallon water bottles are recycled and handled extensively during cleaning filling and shipping As a result they are very prone to developing pin
5. 5 Greenway Premium gt Water Dispenser T Distributeur d eau premi re qualit Dosificador de agua de calidad superior Use amp Care Guide Guide d utilisation et d entretien Manual d uso y cuidado GWD5960W CAUTION Before using water MISE EN GARDE Avant PRECAUCI N Antes de usar el dispenser read this manual and d employer votre distributeur dosificador de agua lea este follow all safety rules and d eau lisez ce manuel et suivez manual y siga todas las reglas operating instructions toutes les r gles de s curit et de seguridad e instrucciones de les consignes d utilisation funcionamiento REV01 Greenway A Home Products Thank you for purchasing a Greenway Water Dispenser Please read the enclosed operating instructions carefully and retain this booklet for future reference We have carefully engineered your Greenway Water Dispenser to give you years of enjoyment and trouble free operation IMPORTANT SAFEGUARDS e Never turn the dispenser upside down or tilt more than 45 degrees If unit has been resting on its side for an extended period of time place the water dispenser in the upright position for approximately 12 hours before turning on e For use with 3 or 5 gallon 12 or 19 liter water bottles and most water filtration systems not included e Never use this dispenser with water that is unsafe to drink or is from an unknown source e Never use any other liquid
6. L of vinegar with 0 3 gal 1 L of hot water into the reservoir and wait 20 minutes If using a water dispenser cleaning solution please follow the manufacturers instructions IMPORTANT To avoid water overflow while cleaning the dispenser always remove the bottle support collar before pouring water or cleaning solution into the reservoir See Figure A page 3 5 Press all dispensing buttons until water no longer comes out 6 Drain the reservoirs IMPORTANT Collect the water into a container not the drip tray 7 Rinse with clean water 8 Replace the bottle support collar and the water bottle See Installing the Water Bottle IMPORTANT Drain approximately 4 glasses of water from each button before initial use This does not need to be done with replacement bottles ND Available online at wWww greenwayhp com Going Away on Vacation When not using the dispenser for long periods of time or when going on vacation conserve energy by setting power switch to the OFF position unplug the dispenser and drain the reservoirs See Draining the Reservoirs Follow Initial Product Cleaning Procedures upon return and startup of the dispenser SPECIFICATIONS GWD5960W Output per hr Hot 1 2 gal 4 6L Cold 0 5 gal 2 0L Internal Tank Hot 0 2 gal 0 6 L Cold 0 8 gal 3 2 L Heating Temp approx 198 F 92 C Cooling Temp approx 46 F 8 C Power Consumption Hot 1100 W Cold 90 W TROUBLESHOOTING TIPS Problem Possibl
7. can cause severe burns from scalding DO NOT ALLOW CHILDREN TO USE THE HOT WATER DISPENSING BUTTON WITHOUT PROPER AND DIRECT SUPERVISION Childproof safety switch CLEANING AND MAINTENANCE Like most appliances your new water dispenser requires periodic maintenance to operate efficiently Your water dispenser must be cleaned every 4 months Failure to maintain your dispenser will void your warranty Cleaning Your Water Dispenser IMPORTANT Make sure you turn the power switch to the OFF position and unplug the dispenser before performing any of the following cleaning procedures Cleaning the Outside of the Water Dispenser The outside of the dispenser can be wiped clean with water dispenser cleaning solution or a mild soap and water Never use harsh chemicals or abrasive cleaners Rinse thoroughly with clean water and then dry surfaces Cleaning the Drip Tray To remove take the grill off the tray and firmly lift the tray up dislodging it from the guides Drain and clean Sf The drip tray should be emptied and cleaned regularly to remove spotting and any mineral deposits Clean with water dispenser cleaning solution or 4 a mild soap and water For tough deposits add vinegar and let it soak until the deposits come loose Then wash rinse and dry thoroughly To replace put the grill back on the tray and slide the tray onto the guides A UTT CI the Condenser f aaa en ep Vacuum or sweep away the dust from th
8. e Cause Water dispenser Small pin hole or crack in the bottle or dispensing tap common with recycled water bottles is leaking Drain cap and silicone seal are not secure Water was poured directly into bottle support collar and overflowed Possible air pocket Water is not hot or All the water in the tank has been used cold enough The unit is unplugged EZ heat was not activated The circuit breaker in your home is tripped or the fuse has blown Power switch not turned on at back of unit Temperature limit tripped Thermostat needs to be adjusted colder Water dispenser Empty water bottle is not dispensing water Mineral deposits clogging tanks Possible air pocket Possible ice build up due to thermostat set too cold Water dispenser is noisy Bottle making a gurgling noise as it fills the tank Water dispenser is uneven WARNING The Water Dispenser heats and dispenses water to 198 F 92 C which can cause severe burns or scalding DO NOT ALLOW CHILDREN TO USE THE HOT WATER DISPENSING BUTTON WITHOUT PROPER AND DIRECT SUPERVISION Childproof safety switch Suggested Solution Install a new bottle of water Ensure seal is secure in drain plug and tighten drain cap Drain by pressing dispenser buttons Press several times to relieve air pocket and release to re set valve Replace with full bottle and wait 30 minutes for the water to heat or cool Plug it into the outlet
9. e condenser coils at the TMTE back of the dispenser For best results you can purchase ae a brush designed specifically for this purpose from your coils CTI local appliance store This will improve cooling and efficiency i TTT AL BEER ERR rr Condenser Draining the Reservoirs Drain the reservoirs before and after cleaning when going on long vacations or if not using the dispenser for long periods of time IMPORTANT Turn power switch to the OFF position and unplug the dispenser before performing this procedure Dispense hot water until temperature drops to a safe level to avoid the risk of scalding 1 Remove the water bottle 2 Press all dispensing buttons until water no longer comes out 3 Place a bucket beneath the drain outlet on the back of the dispenser 4 Remove the cap and plug from the drain valve and let the water flow into the bucket Replace the cap and plug IMPORTANT Collect the water in a container not the drip tray 5 Replace the water bottle See Installing the Water Bottle Cleaning the Inside of the Dispenser To prevent mineral deposits that can affect the taste and flow of the water and to ensure proper product performance your water dispenser must cleaned every 4 months Make sure power switch is in the OFF position Remove the water bottle and bottle support collar F z Drain the reservoirs See Draining the Reservoirs Cleaning Kit Pour water dispenser cleaner or a mixture 0 3 gal 1
10. in the dispenser other than known and microbiologically safe bottled water e Never allow children to dispense hot water without proper and direct supervision e This water dispenser is equipped with a grounded power cord plug for your safety It must be plugged into a grounded outlet Do not use an extension cord with your water dispenser e Keep your water dispenser in a dry place away from direct sunlight e Never put anything flammable close to the dispenser e Leave a minimum of 2 5 cm around the back and sides of the dispenser for proper ventilation e Always install your water dispenser on a level floor Wait 3 minutes before restarting machine after shutting down e Always unplug the water dispenser before servicing or cleaning e Regular cleaning of your water dispenser is required for your warranty Please follow cleaning instructions outlined in this manual and clean the dispenser every 4 months To avoid water overflow when cleaning your dispenser always remove the bottle Ld support collar before pouring water or t cleaning solution into the reservoir YOUR GREENWAY WATER DISPENSER 1 Bottle support collar 2 Ready To Dispense indicator lights Red flashing Heater is in operation on The hot water has reached its optimum temperature and is ready for dispensing Blue on The cold water has reached its optimum temperature and is ready for dispensing 3 Childproof safety switch 4 Hot water dispe
11. nsing button 5 Room temperature water dispensing button 6 Cold water dispensing button 7 LED night light 8 EZ heat activation button 9 Removable drip tray 10 Adjustable COLD water thermostat rear of dispenser 11 Drain valve rear of dispenser 12 Condenser coils rear of dispenser 13 Power switch rear of dispenser C7 66 000 OPERATING INSTRUCTIONS Initial Product Cleaning Procedure As with most new appliances it is recommended to clean the reservoir prior to first time use 1 2 3 NOOA Make sure the unit is unplugged and power switch is turned off Remove the bottle support collar saturate a clean cloth with water dispenser cleaner or vinegar and wipe the inside of the reservoir Pour water dispenser cleaner or a mixture of 0 3 gal 1 L of vinegar with 0 3 gal 1 L of hot water into the reservoir and wait 20 minutes IMPORTANT To avoid water overflow while cleaning the dispenser always remove the bottle support collar before pouring water or cleaning solution into the reservoir See Figure A Press all dispensing buttons until water no longer comes out Drain the reservoirs from the drain valve on the back of the unit Rinse again with clean water Place bottle support collar back on top of dispenser Maintaining Your Water Dispenser Like most appliances your new water dispenser
12. tween the min cool and max colder levels until the desired temperature is reached If the water dispenser is not dispensing water there could be a possible ice build up due to the thermostat being set too cold If this happens unplug the dispenser overnight and then reset Set thermostat to MIN slowly increasing based on your use and need for cold water Dispensing Hot Water This water dispenser has a power saving EZ heat button which activates the water heater only when pressed so you get hot water on demand without the cost of constantly heating water To dispense hot water first press the EZ heat activation button The red indicator light will begin flashing to indicate that the water heater is on and active In approximately 3 minutes the set temperature point will be reached and the red light will stop flashing and remain on The water is now ready to be dispensed press down until the desired amount of water is dispensed then release the button If water is not immediately O _ dispensed the water will begin to cool and the red light will shut off requiring you to initiate another cycle Childproof Safety Feature To prevent hot water from accidentally harming a child the hot water dispenser button has a safety switch on it Press the safety switch towards the center of the button and push downward to dispense DANGER The hot water is heated to approximately 198 F 92 C Temperatures above 125 F 52 C
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