Grandstream Networks HandyTone-496 User's Manual
Contents
1. NAT Traversal Keep alive interval Use NAT IP Firmware Upgrade and Provisioning Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Automatic Upgrade Firmware Key FXS Impedance Default 1s 4 seconds This parameter defines whether the HandyTone ATA NAT traversal mechanism will be activated or not If activated by choosing Yes and a STUN server is also specified then the HandyTone ATA will behave according to the STUN client specification Under this mode the embedded STUN client inside the HandyTone ATA will attempt to detect if and what type of firewall NAT it is sitting behind through communication with the specified STUN server If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the HandyTone ATA will attempt to use its mapped public IP address and port in all its SIP and SDP messages If the NAT Traversal field is set to Yes with no specified STUN server the HandyTone ATA will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open This parameter specifies how often the HandyTone ATA sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open NAT IP address is used in SIP SDP message Default is blank Default method is HTTP Firmware upgrade may take up to 10 minutes depend2. Examples If the target IP address 1s 192 168 0 160 the dialing convention 1s Voice Prompt with option 47 then 192168000160 followed by pressing the key if it is configured as a send key or wait 4 seconds In this case the default destination port 5060 is used if no port is specified If the target IP address port is 192 168 1 20 5062 then the dialing convention would be Voice Prompt with option 47 then 192168001020 45062 followed by pressing the key if it is configured as a send key or wait for 4 seconds 5 2 3 Call Hold While in conversation pressing the flash button on the attached phone will put the remote end on hold Pressing the flash button again will release the previously held party and the bi directional media will resume 5 2 4 Call Waiting If call waiting feature is enabled while the user is in a conversation he will hear a special stutter tone if there is another incoming call User can press the flash button to put the current call party on hold and switch to the other call Pressing flash button toggles between two active calls 5 2 5 Call Transfer 5 2 5 1 Blind Transfer Assuming that call party A and B are in conversation A wants to Blind Transfer B to C 1 A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 Then A dials 7 then dials C s number and then or wait for 4 seconds 3 A can hang up NOTE Enable Call Feature
3. Please go to File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade Start the TFTP server in the HandyTone ATA s web configuration page configure the Firmware Server Path with the IP address of the PC update the change and reboot the unit Please be advised that our client will pull out firmware from the WAN side if the TFTP server is connected to the device s LAN port the firmware upgrade will not work by design 33 HandyTone 496 User Manual Grandstream Networks Inc 7 2 Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP Config Server Path is the TFTP or HTTP server path for configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be same or different from the Firmware Server Path A configuration parameter 1s associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers 1 e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration template When Grandstream Device boots up or reboots it will issue request for configuration file named CLEX
4. UDP Only port LAN IP Protocol O fo n port LAN LAN port Protocol UDP Only End User Password IP Address Time Zone Device Mode Cloned WAN MAC Address LAN Subnet Mask Daylight Savings Time LAN DHCP Base IP This contains the password to access the Web Configuration Menu This field is case sensitive There are 2 modes under which the HandyTone ATA can operate If DHCP mode is enabled then all the field values for the Static IP mode are not used even though they are still saved in the Flash memory The HandyTone ATA will acquire its IP address from the first DHCP server it discovers from the LAN it 1s connected To use the PPPoE feature the PPPoE account settings need to be set The HandyTone will attempt to establish a PPPoE session if any of the PPPoE fields is set If Static IP mode is enabled then the IP address Subnet Mask Default Router IP address DNS Server primary DNS Server 2 secondary fields will need to be configured These fields are reset to zero by default This parameter controls how the displayed date time will be adjusted according to the specified time zone To use the device as a router or a bridge Allow the user to set a specific MAC address Set in Hex format Sets the LAN subnet mask Default value is 255 255 255 0 This parameter controls whether the displayed time will be daylight savings time or not If set to Yes the displaye
5. has to be set to Yes in web configuration page 12 HandyTone 496 User Manual Grandstream Networks Inc A can hold on to the phone and wait for one of the three following behaviors A quick confirmation tone temporarily using the call waiting indication tone followed by a dial tone This indicates the transfer is successful transferee has received a 200 OK from transfer target At this point A can either hang up or make another call A quick busy tone followed by a restored call on supported platforms only This means the transferee has received a 4xx response for the INVITE and we will try to recover the call The busy tone is just to indicate to the transferor that the transfer has failed Busy tone keeps playing This means we have failed to receive the second NOTIFY from the transferee and decided to time out Note this does not indicate the transfer has been successful nor does it indicate the transfer has failed When transferee 1s a client that does not support the second NOTIFY such as our own earlier firmware this will be the case In bad network scenarios this could also happen although the transfer may have been completed successfully 5 2 5 2 Attended Transfer Assuming that call party A and B are in conversation A wants to Attend Transfer B to C 1 A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 A then dial C s number then or wait for 4 seconds 3 If
6. C answers the call A and C are in conversation Then A can hang up to complete transfer 4 IfC does not answer the call A can press flash back to talk to B NOTE When Attended Transfer failed if A hangs up the HandTone 496 will ring user A again to remind A that B is still on the call A can pick up the phone to restore conversation with B 5 2 6 3 way Conferencing HandyTone 496 supports 3 way conference Assuming that call party A and B are in conversation A wants to bring C in a conference l DD A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone A dials 23 then C s number then or wait for 4 seconds If C answers the call then A press flash to bring B C in the conference If C does not answer the call A can press flash back to talk to B 13 HandyTone 496 User Manual Grandstream Networks Inc 5 3 Call Features Following table shows the call features of HandyTone 496 Flash Hook 54 Fax Unconditional Call Forward To use this feature dial 72 and get the dial tone Then dial the forward number and for a dial tone then hang up Cancel Unconditional Call Forward To cancel Unconditional Call Forward dial 73 and get the dial tone then hang up Busy Call Forward To use this feature dial 90 and get the dial tone Then dial the forward number and for a dial tone then hang up Cancel Busy Cal
7. Grandstream Networks Inc 5 Basic Operations 5 1 Get Familiar with Voice Prompt HandyTone 496 stores a voice prompt menu Interactive Voice Response or IVR for quick browsing and simple configuration Currently the voice prompt menu and the LED button are designed for FXS port 1 only To enter this voice prompt menu simply pick up the phone and press the button on the HandyTone 496 or pick up the phone and dial The following table shows how to use the voice prompt menu to configure the device Main Menu Enter a Menu Option Enter for the next menu option Enter to return to the main menu Enter 01 06 47 86 99 menu option DHCP Mode Enter 9 to toggle the selection Static IP Mode If user selects Static IP Mode user need configure the all IP address information through menu 02 to 05 If user selects Dynamic IP Mode the device will retrieve all IP address information from DHCP server automatically when user reboots the device IP Address IP address The current WAN IP address 1s announced Enter 12 digit new IP address if in Static IP o B E iii o 6 Mode Subnet IP address TETP Server IP address 4 Direct IP Calling When entered user will be prompted a dial tone dial a 12 digit IP address to make a direct IP call For details see 4 2 2 Make a Direct IP Call RESET Enter 9 to reboot the device or Ente
8. SHOULD be left blank If not blank all outgoing requests will be sent to this outbound proxy This field contains the user part of the SIP address for this phone e g if the SIP address 1s sip my_user_id my_provider com then the SIP User ID 1s my_user_id Please do NOT include the preceding sip scheme or the host portion of the SIP address in this field 21 HandyTone 496 User Manual Grandstream Networks Inc Authenticate ID Authenticate Password Name Use DNS SRV User ID is Phone Number SIP Registration Unregister on Reboot Register Expiration Local SIP port Local RTP port Use Random Port DTMF Payload Type Send DTMF Send Flash Event SIP service subscriber s Authenticate ID Can be identical to or different from SIP User ID SIP service subscriber s account password SIP service subscriber s name which will be used for Caller ID display Default is No If set to Yes the client will use DNS SRV for server lookup If the HandyTone ATA has an assigned PSTN telephone number this field should be set to Yes Otherwise set it to No If Yes is set a user phone parameter will be attached to the From header in SIP request This parameter controls whether the HandyTone ATA needs to send REGISTER messages to the proxy server The default setting is Yes Default is No If set to yes the SIP user s registration information will be cleared on reboot This pa
9. band and out of band DTMF Dial Plans etc Support fax pass through for PCMU and PCMA and T 38 FoIP Fax over IP Support syslog Support volume amplification Support Silence Suppression VAD Voice Activity Detection CNG Comfort Noise Generation Line Echo Cancellation G 168 and AGC Automatic Gain Control Support standard encryption and authentication DIGEST using MDS and MD5 sess Support for Layer 2 802 1Q VLAN 802 1p and Layer 3 QoS ToS DiffServ MPLS Support automated NAT traversal without manual manipulation of firewall NAT Support device configuration via built in IVR Web browser or central configuration file through TFTP or HTTP Support firmware upgrade via TFTP or HTTP with encrypted configuration files Ultra compact wallet size and lightweight design great companion for travelers Compact lightweight Universal Power adapter HandyTone 496 User Manual Grandstream Networks Inc 4 2 Hardware Specification The table below lists the hardware specification of HandyTone 496 Model HandyTone 496 LAN interface 1xRJ45 10Base T WAN Interface 1xRJ45 10Base T FXS telephone port Button 2xFXS 1 LED Green and red color Universal Switching Input 100 240VAC 50 60 Hz Power Adaptor Output 5VDC 1200mA UL certified Dimension 70mm W 130mm D 27mm H Weight 0 61bs 0 3kg Temperature 40 130 F 5 45 C Humidity 10 90 non condensing Compliance FCC CE C Tick HandyTone 496 User Manual
10. by accessing the configuration via LAN port With the WAN side HTTP access enabled then get the WAN IP address of the HandyTone 496 through section 5 1 with menu option 02 The HandyTone 496 s Web Configuration page can be accessed by the following URI via WAN port http HandyTone IP Address where the HandyTone IP Address is the WAN IP address of the HandyTone 496 NOTE e To type IP address into browser to get into the configuration page please strip out the leading 0 as the browser will parse in octet e g 1f the IP address is 192 168 001 014 please type in 192 168 1 14 6 2 2 End User Configuration Once this HTTP request is entered and sent from a Web browser the HandyTone 496 will respond with the following login screen Password Login The password is case sensitive and the factory default password for End User and administrator is 123 and admin respectively Only administrator can get access to the ADVANCED SETTING configuration page NOTE If you cannot log into the configuration page by using default password please check with the VoIP service provider Most likely the service provider has provisioned the device and configured for you After a correct password is entered in the login screen the embedded Web server inside the HandyTone 496 will respond with the Configuration page which is explained in details below 17 HandyTone 496 User Manual Grandstream Networks Inc
11. network Public VoIP service providers use OBP SBCs to allow the use of VoIP protocols from private networks with internet connections using NAT Point to Point Protocol over Ethernet is a network protocol for encapsulating PPP frames in Ethernet frames It is used mainly with cable modem and DSL services Public Switched Telephone Network 39 HandyTone 496 User Manual Grandstream Networks Inc RTCP RTP SDP SIP STUN TCP TFTP UDP 1 e the phone service we use for every ordinary phone call or called POT Plain Old Telephone or circuit switched network Real time Transport Control Protocol defined in RFC 3550 a sister protocol of the Real time Transport Protocol RTP It partners RTP in the delivery and packaging of multimedia data but does not transport any data itself It is used periodically to transmit control packets to participants in a streaming multimedia session The primary function of RTCP is to provide feedback on the quality of service being provided by RTP Real time Transport Protocol defines a standardized packet format for delivering audio and video over the Internet It was developed by the Audio Video Transport Working Group of the IETF and first published in 1996 as RFC 1889 Session Description Protocol is a format for describing streaming media initialization parameters It has been published by the IETF as RFC 2327 Session Initiation Protocol An IP telephony signaling protocol deve
12. or PSTN interfaces All countries and regions have their own standards FXO is complimentary to FXS and the PSTN 37 HandyTone 496 User Manual Grandstream Networks Inc FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to the FXO extension usually an analog phone An FXS device will allow any FXO device to operate as if it were connected to the phone company This makes your PBX the POTS PSTN for the phone The FXS Interface connects to FXO devices by an FXO interface of course DHCP The Dynamic Host Configuration Protocol DHCP is an Internet protocol for automating the configuration of computers that use TCP IP DHCP can be used to automatically assign IP addresses to deliver TCP IP stack configuration parameters such as the subnet mask and default router and to provide other configuration information such as the addresses for printer time and news servers ECHO CANCELLATION Echo Cancellation is used in telephony to describe the process of removing echo from a voice communication in order to improve voice quality on a telephone call In addition to improving quality this process improves bandwidth savings achieved through silence suppression by preventing echo from traveling across a network There are two types of echo of relevance in telephony acoustic echo and hybrid echo Speech compression techniques and digital processing delay often contribute to echo generation in telepho
13. parameter is set to Yes the From header in outgoing INVITE message will be set to anonymous essentially blocking the Caller ID from displaying Special Feature Default is Standard Choose the selection to meet some special requirements from Soft Switch vendors like Lucent FS5000 Simple Endpoint CBCOM etc 6 2 4 Saving the Configuration Changes Once a change is made users should click on the Update button in the Configuration page The HandyTone 496 will then display the following screen to confirm that the changes have been saved 30 HandyTone 496 User Manual Grandstream Networks Inc Your configuration changes have been saved They will take effect on next reboot Reboot Users are recommended to power cycle the HandyTone 496 after seeing the above message 6 2 5 Rebooting the HandyTone 496 from Remote The administrator of the HandyTone 496 can remotely reboot the HandyTone ATA by clicking on the Reboot button at the bottom of the configuration page Once done the following screen will be displayed to indicate that rebooting is underway The device is rebooting now You may relogin by clicking on the link below in 30 seconds Click to relogin At this point the user can relogin to the HandyTone 496 after waiting for about 30 seconds 6 3 Configuration through a Central Server Grandstream HandyTone ATAs can be automatically configured from a central provisioning system When Handy
14. software on the market Grandstream HandyTone 496 is a new addition to the popular HandyTone product family The new HandyTone 496 features two FXS ports each with independent SIP accounts This document is subject to changes without notice The latest electronic version of this user manual is available for download from the following location http www grandstream com user_manuals HT496UserManual pdf HandyTone 496 User Manual Grandstream Networks Inc 2 Installation HandyTone 496 Analog Telephone Adaptor is an all in one VoIP integrated device designed to be a total solution for networks providing VoIP services The HandyTone 496 VoIP functionalities are available via regular analog telephones The following photo illustrates the appearance of a HandyTone 496 Top View Side Views RJ45 RJ11 10M Ethernet FXS Port LAN WAN Phone Wm 5V 1200mA BUTTON Ry lt GREEN LED Phone Interconnection Diagram of the HandyTone 496 Internet ADSL Cable Modem Ethernet Analog Phone Analog Phone WAN FXS 1 Cordless Phone 5 Fax PC PC FXS 2 Cordless Phone sa Fax PC HandyTone 496 User Manual Grandstream Networks Inc HandyTone 496 has two FXS ports The PHONEI port next to the LAN is FXS port 1 and the PHONE2 on the side of the HandyTone 496 is FXS port 2 Each FXS port can have a separate SIP account This 1s a key feature of HandyTone 496 Both ports can make calls con
15. to enable HandyTone 496 to use DHCP 6 1 2 STATIC IP Mode Follow section 5 1 with voice menu option 01 to enable HandyTone 496 to use STATIC IP mode then use option 02 03 04 05 to set up IP address Subnet Mask Gateway and DNS server respectively 6 1 3 TFTP Server Address Follow section 5 1 with voice menu option 06 to configure the IP address of the TFTP firmware and configuration file server 6 2 Configuring HandyTone 496 with Web Browser HandyTone 496 has an embedded Web server that will respond to HTTP GET POST requests It also has embedded HTML pages that allow users to configure the HandyTone 496 through a Web browser such as Microsoft s IE and AOL s Netscape 6 2 1 Access the Web Configuration Menu The HandyTone 496 HTML configuration menu can be accessed via LAN or WAN port e From the LAN port Directly connect a computer to the LAN port Open a command window on the computer Type in ipconfig release the IP address etc becomes 0 Type in ipconfig renew the computer gets an IP address in 192 168 2 x segment by default Open a web browser type in the default gateway IP address You will see the login page of the device http 192 168 2 1 e The WAN port HTML configuration option is disabled by default from factory To access the HTML configuration menu from the WAN port first enable the WAN side HTTP access 16 HandyTone 496 User Manual Grandstream Networks Inc option
16. your VoIP service provider to get the information If you phone is assigned with a PSTN like number such as 6265556789 most likely you just follow the rule to dial 16266667890 as if you were calling from a regular analog phone followed by pressing or wait for 4 seconds 5 2 2 Direct IP Calls Direct IP calling allows two parties that is a HandyTone with an analog phone and another VoIP Device to talk to each other in an ad hoc fashion without a SIP proxy This kind of VoIP calls can be made between two parties 1f e Both HandyTone ATA and other VoIP Device 1 e another HandyTone ATA or Budgetone SIP phone or other VoIP unit have public IP addresses or e Both HandyTone ATA and other VoIP Device are on the same LAN using private IP addresses or e Both HandyTone ATA and other VoIP Device can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ 11 HandyTone 496 User Manual Grandstream Networks Inc To make a direct IP call first pick up the analog phone or turn on the speakerphone on the analog phone then access the voice menu prompt by dial or press the button on the HandyTone 496 and dials 47 to access the direct IP call menu User will hear a voice prompt Direct IP Calling and a dial tone Enter a 12 digit target IP address to make a call Destination ports can be specified by 66 99 using 4 encoding for followed by the port number
17. ADVANCED SETTINGS FXS PORTI FXS PORT2 End User E l purposely not displayed for security protection Password IP Address dynamically assigned via DHCP default or PPPoE will attempt PPPoE if DHCP fails and following is non blank PPPoE account ID PPPoE password PPPoE Service Name Preferred DNS i f L statically configured as IP Address Ie 168 Li Subnet Mask 259 259 259 0 Default Router 195 168 i DNS Server 1 208 oF te 130 DNS Server 2 0 0 0 0 Time Zone GMT 5 00 US Eastern Time New York Daylight Savings G No s Yes if set to Yes display time will be 1 hour ahead of normal NAT DHCP Server Information amp Configuration Device Mode NAT Router L Bridge Cloned WAN MAC o o Zz wi ms dn hex format Addr LAN Subnet Mask 259 2552550 default is 255 255 255 0 LAN DHCP Base 1921682100 IP base IP for the LAN port default is 192 168 2 1 DHCP IP Lease Time 12o in units of hours default is 120 hours or 5 days DMZ IP 0 10 UDPOny WAN port LAN IP LAN port Protocol SO 0 0 UDP Only Port Forwar ding WAN port LAN IP LAN port Protocol na 0 0 UDP Only r WAN port LAN IP LAN port Protocol 18 HandyTone 496 User Manual Grandstream Networks Inc 0 Do UDPOny port LAN Protocol 0 0 UDP Only port LAN Protocol 0 0 UDP Only port LAN Protocol 0 0
18. Tone ATA boot up it will send TFTP or HTTP request to download configuration file cfg000b82xxxxxx where OOOb82xxxxxx is the MAC address of the HandyTone ATA 31 HandyTone 496 User Manual Grandstream Networks Inc The configuration files can be downloaded via TFTP or HTTP from the central server A service provider or an enterprise with large deployment of HandyTone ATA can easily manage the configuration and service provisioning of individual devices remotely from a central server Grandstream provides a licensed provisioning system called GAPS that can be used to support automated configuration of HandyTone ATA GAPS Grandstream Automated Provisioning System uses enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual HandyTone ATA for firmware upgrade remote reboot etc Grandstream provide GAPS Grandstream Automated Provisioning System service to VoIP service providers It could be either simple redirection or with certain special provisioning settings Initially upon booting up Grandstream devices by default point to Grandstream provisioning server GAPS based on the unique MAC address of each device GAPS provision the devices with redirection settings so that they will be redirected to customer s TFTP or HTTP server for further provisioning Grandstream also provide GAPSLite software package which contains our NAT friendly TFTP server and a conf
19. User Manual HandyTone 496 Analog Telephone Adaptor For SW Release Version 1 0 3 18 Grandstream Networks Inc www grandstream com G ALI NETWORKS ndstrean nnovative IP Telephony HandyTone 496 User Manual Grandstream Networks Inc Table of Contents I WELCOME cirese light 4 2 INSTALCLCATZON _aegel bi ab ad ia ian 5 3 WHAT IS INCLUDED IN THE PACKAGE cccccccccccccccccccccccccccccccces 7 Dil SARE TY COMPLIANCE Slee cache eccdce etree tedden e a 7 SL AN RAN Bs a ILL 7 4 PRODUCT OW ERY DEW alli a e LIL Al KE TEATORE S an ili N 8 42 TAARD WARE SPECIFICATION Lila lea 9 Ss BASIC OPERA DING puniani radelaivioi 10 5 1 GET FAMILIAR WITH VOICE PROMPT cccccoccsceccsceccececcsceccscscescscecescecescecescscesescecs 10 IA MAKR PHONE CALL Slice alice anali 11 5 2 1 Calling Phone or Extension Numbers Il 3 22 DieciiPCalbu baule ali 11 vi Cool 12 ZE COM 12 Del COLMI ie 12 ILO Sway on erene O iranica ina 13 Io CREA a ili ini olii ii A 14 cb isa 14 55 LEDIJGHT PATTERN INDICATION iui aio 15 6 CONFIGURATION GUIDE sscsscccccccsosocococecosoceseseccseceseseceseseseceseceosososococococosososososo 16 6 1 CONFIGURING HANDYTONE 496 WAN IP THROUGH VOICE PROMPT 16 Oki DHCGP Mod stis aio iaia 16 Oh SING TV OC RR sense Rca real a NT 16 643 TFIP Server Address anna n ROE BE tas 16 6 2 CONFIGURING HANDYTONE 496 WITH WEB BROWSER cccsceccsceccececscecescscec
20. XXXXXXXXXXX Where XXXXXXXXXXXX is the MAC address of the device Le cfg000b820102ab The configuration file name should be in lower cases 7 3 Firmware and Configuration File Prefix and Postfix Starting from firmware version 1 0 3 18 for HandyTone 496 adding prefix and postfix for both firmware and configuration file is supported Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix This makes it the possible to store ALL of the firmware with different version in one single directory Similarly Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix Thus multiple configuration files for the same device can be stored in one directory In addition when the field Check New Firmware only when F W pre suffix changes is set to Yes the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix 7 4 Managing Firmware and Configuration File Download When Automatic Upgrade is set to Yes Service Provider can use P193 Auto Check Interval in minutes default and minimum is 60 minutes to have the devices periodically check with either Firmware Server or Config Server whenever they are defined This allows the device periodically check if there are any new changes need to be taken on a scheduled time By defining different intervals in P193 for diffe
21. assword Layer 3 QoS Layer 2 QoS current setting is PCMA choice 2 current setting is G723 T choice 3 _ current setting is G729 choice 4 current setting is G726 32 choice 5 e current setting is iLBC choice 6 2 up to 10 20 32 64 for G711 G726 G723 other codecs respectively O 6 3kbps encoding rate LL 5 3kbps encoding rate E 20ms 30ms E between 96 and 127 default is 97 Es T 38 Auto Detect Pass Through E No Li Yes use Yes only if proxy supports 484 response No Yes i this prefix string is added to each dialed number L Es No Yes if set to Yes will function as the Re Dial key No do not send SUBSCRIBE for Message Waiting Indication Yes send periodical SUBSCRIBE for Message Waiting Indication No La Yes caller ID will be blocked if set to Yes Standard j E Io This contains the password to access the Advanced Web Configuration page This field is case sensitive This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 This setting includes two fields The 802 1Q VLAN Tag contains the value used for layer 2 VLAN tag Default setting is blank And 802 1p priority value contains the value of the priority value 24 HandyTone 496 User Manual Grandstream Networks Inc No Key Entry timeout
22. currently Following are the steps to install a HandyTone 496 l Connect a standard touch tone analog telephone or fax machine to PHONE I port Connect another standard touch tone analog telephone or fax machine to PHONE2 port Insert the Ethernet cable into the WAN port of HandyTone 496 and connect the other end of the Ethernet cable to an uplink port a router or a modem etc Connect a PC to the LAN port of HandyTone 496 Insert the power adapter into the HandyTone 496 and connect it to a wall outlet Please follow the instructions in section 6 2 1 to configure the HandyTone 496 HandyTone 496 User Manual Grandstream Networks Inc 3 What is Included in the Package The HandyTone 496 package contains 1 One HandyTone 496 2 One universal power adaptor 3 One Ethernet cable 3 1 Safety Compliances The HandyTone 496 is compliant with various safety standards including FCC CE and C tick Its power adaptor is compliant with UL standard The HandyTone 496 should only operate with the universal power adaptor provided in the package 3 2 Warranty Grandstream has a reseller agreement with our reseller customer End users should contact the company from whom you purchased the product for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number Grandstream reserves the right to re
23. d ordering guarantees that TCP does datagrams may arrive out of order or go missing without notice However as a result UDP 1s faster and more efficient for many lightweight or time sensitive purposes VAD Voice Activity Detection or Voice Activity Detector is an algorithm used in speech processing wherein the presence or absence of human speech is detected from the audio samples VLAN A virtual LAN known as a VLAN 1s a logically independent network Several VLANS can co exist on a single physical switch It is usually refer to the IEEE 802 10 tagging protocol VoIP Voice over IP VoIP encompasses many protocols All the protocols do some form of signalling of call capabilities and transport of voice data from one point to another e g SIP H 323 etc 41
24. d time will be 1 hour ahead of normal time Base IP for the LAN port which functions as a Gateway for the subnet Default value is 192 168 2 1 19 HandyTone 496 User Manual Grandstream Networks Inc DHCP IP Lease Time DMZ IP Port Forwarding Value is set in units of hours Default value is 120hr 5 Days The time IP address are assigned to the LAN clients Forward all WAN IP traffic to a specific IP address if no matching port is used by HandyTone 496 itself or in the defined port forwarding Allow users to forward a matching TCP UDP port to a specific LAN IP address with a specific TCP UDP port In addition to the Basic Settings configuration page end users also have access to the device Status page The following is a snap shot of the device Status page Details will be explained next MAC Address 00 0B 82 03 C8 AF WAN IP Address 192 168 1 187 Product Model HT496 Software Version Program 1 0 3 18 Bootloader 1 0 8 9 HTML 1 0 3 18 VOC 1 0 0 10 System Up Time 2 day s 0 hour s 9 minute s Registered Yes PPPoE Link Up disabled NAT detected NAT type is full cone MAC Address WAN IP Address Product Model Software Version The device ID in HEX format This 1s a very important ID for ISP troubleshooting This field shows WAN port IP address This field contains the product model info Program This 1s the main software release its number 1s always used for firmware upgrade B
25. ent time in a transmission resulting from voice activity detection DATAGRAM A data packet carrying its own address information so it can be independently routed from its source to the destination computer DECIMATE To discard portions of a signal in order to reduce the amount of information to be encoded or compressed Lossy compression algorithms ordinarily decimate while subsampling DECT Digital Enhanced Cordless Telecommunications A standard developed by the European Telecommunication Standard Institute from 1988 governing pan European digital mobile telephony DECT covers wireless PBXs telepoint residential cordless telephones wireless access to the public switched telephone network Closed User Groups CUGs Local Area Networks and wireless local loop The DECT Common Interface radio standard is a multicarrier time division multiple access time division duplex MC TDMA TDD radio transmission technique using ten radio frequency channels from 1880 to 1930 MHz each 36 HandyTone 496 User Manual Grandstream Networks Inc divided into 24 time slots of 10ms and twelve full duplex accesses per carrier for a total of 120 possible combinations A DECT base station an RFP Radio Fixed Part can transmit all 12 possible accesses time slots simultaneously by using different frequencies or using only one frequency All signaling information 1s transmitted from the RFP within a multiframe 16 frames Voice signals are digitall
26. escess 16 6 2 1 Access the Web Configuration Menu iii 16 O22 End User Consolare lia I7 023 Advanced User Confis Ural Ol senri e e E E EEN 21 0 24 Saving the Config ration CHANGES ssrcisisicersici enese 30 6 2 5 Rebooting the HandyTone 496 from Remote iii 31 6 3 CONFIGURATION THROUGH A CENTRAL SERVER cccccecescecscececcececcececescecescscesescess 31 7 SOBTWAREUPGRADE amp allea ni 33 7 1 FIRMWARE UPGRADE THROUGH TFTP HTTP eee ceceriece rice re rie re vie ceri eceriziorente 33 T 2 CONFIGURATION FILE DOWNLOAD sited hes eil aida 34 7 3 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ccscecescecescecesescess 34 7 4 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD iii 34 2 HandyTone 496 User Manual Grandstream Networks Inc 8 RESTORE FACTORY DEFAULT SETTING ssssssscsccsssceccccccssssssssssoosoososeesseseee 35 5 GLOSSARXOETER Saar 36 HandyTone 496 User Manual Grandstream Networks Inc 1 Welcome Congratulations on becoming an owner of HandyTone 496 You made an excellent choice and we hope you enjoy all of its capabilities Grandstream s HandyTone 496 is an all in one VoIP integrated access device that features superb audio quality rich functionalities high level of integration compactness and ultra affordability The HandyTone 496 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and
27. ever the challenge of IP Telephony is maintaining the quality of service expected by subscribers Session border controllers resolve this issue by providing quality assurance comparable to legacy telephone systems IVR is a software application that accepts a combination of voice telephone input and touch tone keypad selection and provides appropriate responses in the form of voice fax callback e mail and perhaps other media A Maximum Transmission Unit MTU is the largest size packet or frame specified in octets eight bit bytes that can be sent in a packet or frame based network such as the Internet The maximum for Ethernet is 1500 byte Network Address Translation Network Time Protocol a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP SBC PPPoE PSTN Outbound Proxy or another name Session Border Controller A device used in VoIP networks OBP SBCs are put into the signaling and media path between calling and called party The OBP SBC acts as 1f it was the called VoIP phone and places a second call to the called party The effect of this behaviour is that not only the signaling traffic but also the media traffic voice video etc crosses the OBP SBC Without an OBP SBC the media traffic travels directly between the VoIP phones Private OBP SBCs are used along with firewalls to enable VoIP calls to and from a protected enterprise
28. iguration tool to facilitate the task of generating device configuration files The GAPSLite configuration tool is now free to end users The tool and configuration template are available for download from http www grandstream com DOWNLOAD Configuration_Tool For details on how GAPS works please contact Grandstream and refer to the documentation of GAPS product provided 32 HandyTone 496 User Manual Grandstream Networks Inc 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP The corresponding configuration settings are in the ADVANCED SETTINGS configuration page 7 1 Firmware Upgrade through TFTP HTTP To upgrade via TFTP or HTTP the Firmware Upgrade and Provisioning upgrade via field needs to be set to TFTP or HTTP respectively Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP server server name can be in either FQDN or IP address format Here are examples of some valid URL e g firmware mycompany com 6688 Grandstream 1 0 3 18 e g 168 75 215 190 NOTES e TFTP server in IP address format can be configured via IVR Please refer to section 6 1 3 for instructions If TFTP server is in FQDN format it must be set via web configuration interface e Once a Firmware Server Path is set user needs to update the settings and reboot the device If the configured firmware server is found and a new code image is available the HandyTone ATA will attempt to retrieve the new i
29. ing on network environment Do not interrupt the firmware upgrading process IP address or domain name of firmware server IP address or domain name of configuration server Default is blank If configured HandyTone 496 will request the firmware file with the prefix This setting is useful for ITSPs End user should keep it blank Default is blank End user should keep it blank Default is blank End user should keep it blank Default 1s blank End user should keep it blank Default is Yes For firmware encryption It should be 32 digit in Hexadecimal Representation End user should keep it blank Selects the impedance of the analog telephone connected to the Phone port 25 HandyTone 496 User Manual Grandstream Networks Inc Caller ID Scheme Onhook Voltage Polarity Reversal NTP server WAN side http access Syslog Server Bellcore North America e CID Canada e DTMF Brazil e DTMF Denmark e ETSI DTMF Finland Sweden e ETSI FSK France Germany Norway Taiwan UK CCA Select the onhook voltage to suit different area or PBX Default is No If set to Yes polarity will be reversed upon call establishment and termination This parameter defines the URI or IP address of the NTP server which is used by the HandyTone ATA to display the current date time If this parameter 1s set to No the HTML configuration update via WAN port is disabled The IP address or URL of System log server Thi
30. l Forward To cancel Busy Call Forward dial 91 and get the dial tone then hang up Delayed Call Forward To use this feature dial 92 and get the dial tone Then dial the forward number and for a dial tone then hang up Cancel Delayed Call Forward To cancel this Forward dial 93 and get the dial tone then hang up When in conversation this action will switch to the new incoming call if there is a call waiting indication When in conversation without an incoming call this action will switch to a new channel for a new call HandyTone 496 supports FAX in two modes T 38 Fax over IP and fax pass through T 38 is the preferred method because it is more reliable and works well in most network conditions If the service provider supports T 38 please use this method by selecting Fax mode to be T 38 If the service 14 HandyTone 496 User Manual Grandstream Networks Inc provider does not support T 38 pass through mode may be used To send or receive faxes in fax pass through mode user is recommended to select all the Preferred Codecs to be PCMU PCMA 5 5 LED Light Pattern Indication Following tables show the LED light pattern indication The LED shows PHONE status only Device Malfunctions 15 HandyTone 496 User Manual Grandstream Networks Inc 6 Configuration Guide 6 1 Configuring HandyTone 496 WAN IP through Voice Prompt 6 1 1 DHCP Mode Follow section 5 1 with voice menu option 01
31. loped by the IETF RFC3261 SIP is a text based protocol suitable for integrated voice data applications SIP is designed for voice transmission and uses fewer resources and is considerably less complex than H 323 All Grandstream products are SIP based Simple Traversal of UDP over NATS is a network protocol allowing clients behind NAT or multiple NATS to find out its public address the type of NAT it is behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between two hosts that are both behind NAT routers The protocol is defined in RFC 3489 STUN will usually work good with non symmetric NAT routers Transmission Control Protocol is one of the core protocols of the Internet protocol suite Using TCP applications on networked hosts can create connections to one another over which they can exchange data or packets The protocol guarantees reliable and in order delivery of sender to receiver data Trivial File Transfer Protocol is a very simple file transfer protocol with the functionality of a very basic form of FTP It uses UDP port 69 as its transport protocol User Datagram Protocol UDP is one of the core protocols of the Internet protocol suite Using UDP programs on networked computers can send short messages known as datagrams to one 40 HandyTone 496 User Manual Grandstream Networks Inc another UDP does not provide the reliability an
32. mage files by downloading them into the HandyTone ATA s SRAM During this stage the HandyTone ATA s LEDs will blink until the checking downloading process is completed Upon verification of checksum the new code image will then be saved into the Flash If TFTP HTTP fails for any reason e g TFTP HTTP server is not responding there are no code image files available for upgrade or checksum test fails etc the HandyTone ATA will stop the TFTP HTTP process and simply boot using the existing code image in the flash e Firmware upgrade may take as long as 1 to 20 minutes over Internet or just 20 seconds if it is performed on a LAN It is recommended to conduct firmware upgrade in a controlled LAN environment if possible For users who do not have a local firmware upgrade server Grandstream provides a NAT friendly TFTP server on the public Internet for firmware upgrade Please check the Services section of Grandstream s Web site to obtain our public TFTP server s IP address e Alternatively user can download a free TFTP or HTTP server and conduct local firmware upgrade A free windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm Our latest official release can be downloaded from http www grandstream com y firmware htm Unzip the file and put all of them under the root directory of the TFTP server Put the PC running the TFTP server and the HandyTone ATA in the same LAN segment
33. medy warranty policy without prior notification Warning Please do not attempt to use a different power adaptor Using other power adaptor may damage the HandyTone 496 and will void the manufacturer warranty Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Grandstream Networks Inc HandyTone 496 User Manual Grandstream Networks Inc 4 1 4 Product Overview Key Features Supports SIP 2 0 RFC 3261 TCP UDP IP RTP RTCP HTTP ICMP ARP RARP DNS DHCP both client and server NTP PPPoE STUN TFTP etc Built in router NAT Gateway and DMZ port forwarding Device bridge mode support Supports dual SIP accounts via dual FXS ports Powerful digital signal processing DSP to ensure superb audio quality advanced adaptive jitter control and packet loss concealment technology Support various vocoders including G 711 a law and u law G 723 1 5 3K 6 3K G 726 32K as well as G 729A and iLBC Support Caller ID Name display or block Hold Call Waiting Flash Call Transfer Call Forward 3 way conferencing Call Waiting Caller ID in
34. ne networks H 323 A suite of standards for multimedia conferences on traditional packet switched networks HTTP Hyper Text Transfer Protocol the World Wide Web protocol that performs the request and retrieve functions of a server IP Internet Protocol A packet based protocol for delivering data across networks IP PBX IP based Private Branch Exchange IP Telephony Internet Protocol telephony also known as Voice over IP Telephony A general term for the technologies that use the Internet Protocol s packet switched connections to exchange voice fax and other forms of information that have traditionally been carried over the dedicated circuit switched connections of the public switched telephone network PSTN The basic steps involved in originating an IP Telephony call are conversion of the analog voice signal to digital 38 HandyTone 496 User Manual Grandstream Networks Inc IVR MTU NAT NTP format and compression translation of the signal into Internet protocol IP packets for transmission over the Internet or other packet switched networks the process is reversed at the receiving end The terms IP Telephony and Internet Telephony are often used to mean the same however they are not 100 per cent interchangeable since Internet is only a subcase of packet switched networks For users who have free or fixed price Internet access IP Telephony software essentially provides free telephone calls anywhere in the world How
35. ootloader This 1s normally not changed HTML This is the web user interface normally not changed VOC This is the codec program normally not changed 20 HandyTone 496 User Manual Grandstream Networks Inc System Up Time This field indicates how long the device has been up since the last reboot Registered This field indicates whether the device is registered to the SIP server PPPoE Link Up This field shows whether the PPPoE connection is enabled or not Detected NAT Type This field shows what kind NAT the HandyTone is connected to via its WAN port Itis based on STUN protocol 6 2 3 Advanced User Configuration To login to the Advanced User Configuration page please follow the instructions in section 6 2 1 to get to the following login page The password is case sensitive and the factory default password for Advanced User 1s admin Password Login Advanced User configuration includes not only the end user configuration but also advanced configuration such as SIP configuration Codec selection NAT Traversal Setting and other miscellaneous configuration Following is a snap shot of the advanced configuration page NGS Admin Password purposely not displayed for security protection Home NPA 21 HandyTone 496 User Manual Grandstream Networks Inc 48 Layer 3 Qos Diff Serv or Precedence value 0 k Layer 2 QoS 802 1Q VLAN Tag 802 1p priority value 0 7 E tun mycompany com STUN serve
36. ppression VAD feature of G723 and G729 If set to Yes when a silence is detected small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled This parameter controls whether the phone will attempt to send an early INVITE each time a key is pressed when a user dials a number If set to Yes an INVITE is sent using the dial number collected thus far Otherwise no INVITE is sent until the Re Dial button is pressed or after about 5 seconds have elapsed if the user forgets to press the Re Dial button The Yes option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Address response Otherwise the call will most likely be rejected by the proxy with a 404 Not Found error Please note that this feature is NOT designed to work with and should NOT be enabled for direct IP to IP calling 29 HandyTone 496 User Manual Grandstream Networks Inc Voice Frames per This field contains the number of voice frames to be transmitted in a single TX packet When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with the first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time e g if the fir
37. r encoded MAC address to restore factory default setting For details see section 8 invalid Entry Automatically returns tomainmenu 01 02 03 04 05 7 NOTES 10 HandyTone 496 User Manual Grandstream Networks Inc e Once the button is pressed it enters the voice prompt main menu If the button is pressed again while it is already in the voice prompt menu it jumps to Direct IP Call option and a dial tone is prompted x shifts down to the next menu option returns to the main menu 9 functions as the ENTER key in many cases to confirm an option All entered digit sequences have known lengths 2 digits for menu option and 12 digits for IP address Once all of the digits are collected the input will be processed e Key entry can not be deleted but the phone may prompt error once it is detected 5 2 Make Phone Calls 5 2 1 Calling Phone or Extension Numbers To make a phone or extension number call a Dial the number directly and wait for 4 seconds Default No Key Entry Timeout Or b Dial the number directly and press assuming that Use as dial key is selected in web configuration Examples To dial another extension on the same proxy such as 1008 simply pick up the attached phone dial 1008 and then press the or wait for 4 seconds To dial a PSTN number such as 6266667890 you might need to enter in some prefix number followed by the phone number Please check with
38. r is icc i URI or IP port A 20 keep alive interval in seconds default 20 seconds Use NAT IP used in SIP SDP message if specified Firmware Upgrade and z Provisioning Upgrade Via L TFTP s HTTP l fm grandstream com gs Firmware Server Path fm grandstream com gs Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Automatic Upgrade 1008 s No L Yes check for upgrade every minutes default 7 days E LL Check New Firmware only when F W pre suffix changes Firmware Key in Hexadecimal Representation FXS Impedance 600 Ohm North America Always Check for New Firmware Caller ID Scheme Bellcore North America Onhook Voltage 36V Polarity Reversal No L Yes reverse polarity upon call establishment and termination NTP Server time nist gov No L Yes Unit will not respond to PING from WAN side if set to No E URI or IP address Reply to ICMP on WAN port Es WAN side http access e No No Syslog Server Syslog Level NONE Yes WAN side access to http server will be rejected if set to 22 HandyTone 496 User Manual Grandstream Networks Inc Two FXS SIP accounts each has its own configuration page Their configurations are identical The following is a screen shot of FXS Port Account settings SIP Server Outbound Proxy SIP User ID Authenticate ID Authenticate Passwo
39. rameter allows the user to specify the time frequency in minutes the HandyTone ATA refreshes its registration with the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days This parameter defines the local SIP port the HandyTone ATA will listen and transmit The default value for FXS port 1 is 5060 The default value for FXS port 2 1s 5062 This parameter defines the local RTP RTCP port pair the HandyTone ATA will listen and transmit It is the base RTP port for channel 0 When configured channel 0 will use this port _value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 2 for RTP and port_value 3 for its RTCP The default value for FXS port 1 1s 5004 The default value for FXS port 2 1s 5008 This parameter when set to Yes will force random generation of both the local SIP and RTP ports This is usually necessary when multiple HandyTone ATAs are behind the same NAT This parameter sets the payload type for DTMF using RFC2833 This parameter specifies the mechanism to transmit DTMF digit There are 3 modes supported in audio which means DTME is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 or via SIP INFO Default is NO If set to yes flash will be sent as DTMF event 28 HandyTone 496 User Manual Enable Call Features Offhook Auto Dial Proxy Require Disable Call Waiting No Key Ent
40. rd Name Use DNS SRV User ID is phone number SIP Registration Unregister On Reboot Register Expiration local SIP port local RTP port Use random port DTMF Payload Type Send DTMF Send Flash Event Enable Call Features Offhook Auto Dial Proxy Require Disable Call Waiting Preferred Vocoder in listed order sip mycompany com ORIO e g sip mycompany com or IP address e g proxy myprovider com or IP address if any 3123320 the user part of an SIP address 3123320 can be identical to or different from SIP User ID purposely not displayed for security protection John Doe optional e g John Doe Es No La Yes s No s Yes L No s Yes E No La Yes 60 in minutes default 1 hour max 45 days 5060 default 5060 5004 1024 65535 default 5004 Es L No Yes 101 in audio via RTP RFC2833 Lo via SIP INFO G No La Yes Flash will be sent as a DTMF event 1f set to Yes E wy E Yes if Yes Call Forwarding amp Call Waiting Disable are supported locally User ID extension to dial automatically when offhook E wy E i current setting is PCMU choice 1 23 Yes HandyTone 496 User Manual Grandstream Networks Inc Voice Frames per TX G723 rate iLBC frame size iLBC payload type Silence Suppression Fax Mode Early Dial Dial Plan Prefix Use as Dial Key SUBSCRIBE for MWI Send Anonymous Special Feature Admin P
41. rent devices Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time 34 HandyTone 496 User Manual Grandstream Networks Inc 8 Restore Factory Default Setting Warning Restore the Factory Default Setting will DELETE all configuration information of the device Please backup or print out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your service provider Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default The steps are as follows Step 1 Find the MAC address of the device It is a 12 digits HEX number located on the bottom of the unit Step 2 Encode the MAC address Please use the following mapping 0 9 0 9 A 22 B 222 C 2222 D 33 E 333 F 3333 For example if the MAC address is 000b8200e395 it should be encoded as 0002228200333395 Step 3 To perform factory reset Press or the LED button for voice prompt Enter 99 and get the voice prompt Reset Enter the encoded MAC address of the device Wait for 15 seconds ao of The device will reboot automatically and restore to factory default setting NOTE e Please be aware by default the HandyTone 496 WAN side HTTP access is disabled After a factory reset
42. ry Timeout Preferred Vocoder G723 Rate iLBC frame size iLBC payload type Silence Suppression Early Dial Grandstream Networks Inc Default is No If set to Yes Call Forwarding amp Do Not Disturb are supported locally This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook Please note that only the user part of a SIP address needs to be entered here The HandyTone ATA will automatically append the and the host portion of the corresponding SIP address SIP Extension to notify SIP server that the unit is behind the NAT Firewall Default is No Default is 4 seconds The HandyTone ATA supports up to 6 different Vocoder types including G 711 A U law G 723 1 G 726 G 729A B iLBC Depending on the product model some of these Vocoders may not be provided in standard release Users can configure Vocoders in a preference list that will be included with the same preference order in SDP message The first Vocoder in this list can be entered by choosing the appropriate option in Choice 1 Similarly the last Vocoder in this list can be entered by choosing the appropriate option in Choice 6 This defines the encoding rate for G723 vocoder By default 6 3kbps rate is chosen This sets the 1LBC frame size in 20ms or 30ms This defines payload time for iLBC Default value is 97 The valid range is between 96 and 127 This controls the silence su
43. s feature is especially useful for ITSP Internet Telephone Service Provider 26 HandyTone 496 User Manual Grandstream Networks Inc Syslog Level Select the ATA to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events e product model version on boot up INFO level e NAT related info INFO level e sent or received SIP message DEBUG level e SIP message summary INFO level e inbound and outbound calls INFO level e registration status change INFO level e negotiated codec INFO level e Ethernet link up INFO level e SLIC chip exception WARNING and ERROR levels e memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS_LOG device MAC address error code error message Here is an example May 19 02 40 38 192 168 1 14 GS_LOG 00 0b 82 00 a1 be 000 Ethernet link is up Individual Account Settings SIP Server Outbound Proxy SIP User ID This field contains the URI string or the IP address and port if different from 5060 of the SIP proxy server e g the following are some valid examples sip my voip provider com or sip my company sip server com or 192 168 1 200 5066 This field contains the URI string or the IP address and port if different from 5060 of the outbound proxy If there is no outbound proxy this field
44. st vocoder is configured as G723 and the Voice Frames per TX is set to be 2 then the ptime value in the SDP message of an INVITE request will be 60ms because each G723 voice frame contains 30ms of audio Similarly if this field is set to be 2 and if the first vocoder chosen is G729 or G711 or G726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the HandyTone ATA will use and save the maximum allowed value for the corresponding first vocoder choice The maximum value for PCM 1s 10 x10ms frames for G726 it 1s 20 x10ms frames for G723 it 1s 32 x30ms frames for G729 G728 64 x10ms and 64 x2 5ms frames respectively Fax Mode T 38 Auto Detect FoIP by default or Pass Through must use codec PCMU PCMA Dial Plan Prefix Sets the prefix added to each dialed number Use as This parameter allows users to configure the key to be used as the Send Send Key or Dial key If set to Yes pressing this key will immediately trigger the sending of dialed string collected so far In this case this key is essentially equivalent to the Re Dial key If set to No this key will then be included as part of the dial string to be sent out Subscribe for MWI Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically Send Anonymous If this
45. the device s web configuration page can be accessed only from its LAN port please refer to instructions in section 6 2 1 for details 35 HandyTone 496 User Manual Grandstream Networks Inc 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line Modems attached to twisted pair copper wiring that transmit from 1 5 Mbps to 9 Mbps downstream to the subscriber and from 16 kbps to 800 kbps upstream depending on line distance AGC Automatic Gain Control is an electronic system found in many types of devices Its purpose is to control the gain of a system in order to maintain some measure of performance over a changing range of real world conditions ARP Address Resolution Protocol is a protocol used by the Internet Protocol IP RFC826 pecifically IPv4 to map IP network addresses to the hardware addresses used by a data link protocol The protocol operates below the network layer as a part of the interface between the OSI network and OSI link layer It is used when IPv4 is used over Ethernet ATA Analogue Telephone Adapter Covert analogue telephone to be used in data network for VoIP like Grandstream HT series products CODEC Abbreviation for Coder Decoder It s an analog to digital A D and digital to analog D A converter for translating the signals from the outside world to digital and back again CNG Comfort Noise Generator geneate artificial background noise used in radio and wireless communications to fill the sil
46. y encoded into a 32 kbit s signal using Adaptive Differential Pulse Code Modulation DNS Short for Domain Name System or Service or Server an Internet service that translates domain names into IP addresses DID Direct Inward Dialing Direct Inward Dialing The ability for an outside caller to dial to a PBX extension without going through an attendant or auto attendant DSP Digital Signal Processing Using computers to process signals such as sound video and other analog signals which have been converted to digital form Digital Signal Processor A specialized CPU used for digital signal processing Grandstream products all have DSP chips built inside DTMF Dual Tone Multi Frequency The standard tone pairs used on telephone terminals for dialing using in band signaling The standards define 16 tone pairs 0 9 and A F although most terminals support only 12 of them 0 9 and FQDN Fully Qualified Domain Name A FQDN consists of a host and domain name including top level domain For example www grandstream com 1s a fully qualified domain name www 1s the host grandstream 1s the second level domain and com 1s the top level domain FXO Foreign eXchange Office An FXO device can be an analog phone answering machine fax or anything that handles a call from the telephone company like AT amp T They should also operate the same way when connected to an FXS interface An FXO interface will accept calls from FXS
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