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Genicom EasyCoder 3400e User's Manual

1. OFF ada iziziz deer on IZ 7 7 IU 1 2 3 4 5 of dot increments 1 1 000 o 2 o 1 Oo O O 3 1 1 O O O 4 O O 1 Oo Oo 5 1 O 1 O 0 6 o 1 1 o o 7 1 1 1 o o 8 Oo O O 1 o 9 1 O O 1 0 10 o 1 o 1 o 11 1 1 o 1 o 12 O O 1 1 o 13 1 o 1 1 o 14 o 1 1 1 o 15 1 1 1 1 o 16 o O 0 O 1 17 1 O O 0 1 18 o 1 o oO 1 19 1 1 o O 1 20 o Oo 1 o 1 21 1 o 1 o 1 22 o 1 1 o 1 23 1 1 1 o 1 24 Oo O O 1 1 25 1 o o 1 1 26 o 1 o 1 1 27 1 1 o 1 1 28 o o 1 1 1 29 1 o 1 1 1 30 o 1 1 1 1 3XXXU 047 Dot increments DIP switch settings This illustration shows the dot increment settings for the bottom bank of switches See the previous illustration Configuration DIP switch settings for the top bank DIP switch settings To set the number of dot increments 1 In the top bank turn the appropriate switches on or off for forward or backward movement See the Configuration DIP Switch Settings illustration on page 59 for the appropriate DIP switch settings 2 Go to the Dot Increments DIP Switch Settings illustration above and scan down the of Dot Increments column until you reach the number of dot increments you want to adjust the command forward or backward EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode 3 In the bottom bank turn on the switches that have a 1 in their column Turn off all other switches 4 Press the Feed Pause button and the print
2. Cleaning card 1 Edge 44XXU030 eps guide media guide EasyCoder 3400e Bar Code Label Printer User s Manual 9 10 11 Chapter 3 Maintaining the Printer Engage the printhead by rotating the head lift lever counterclockwise until it locks in place Use one hand to hold the printer and use the other hand to pull the cleaning card forward until you have pulled the entire card through the media path Repeat Steps 6 through 8 Dispose of the cleaning card properly If you are finished cleaning replace the media cover To clean the printhead using a cotton swab and isopropyl alcohol 1 2 3 wm Turn the On Off switch to the off position and remove the power cord Remove the media cover Rotate the head lift lever clockwise until the printhead releases Rotating the head lift lever raises the printhead to allow for cleaning Remove the media and ribbon if necessary Use a cotton swab moistened with alcohol to remove any dirt adhesive or debris from the print surface on the bottom of the printhead Ribbon rewind Supply hub 2 roll 3XXXU 033 Wait 5 to 10 seconds for the print surface to dry Replace the media and ribbon Engage the printhead by rotating the head lift lever counterclockwise until it locks in place If you are finished cleaning replace the media cover EasyCoder 3400e Bar Code Label Printer User s Manual 35 Chapter 3 Maintaining the Printer Cleaning the P
3. RS 232 422 485 RS 232 422 485 RS 422 485 RS 422 485 RS 422 485 RS 422 485 RS 232 422 485 MN UW Ne 11 13 14 16 19 20 Name Chassis Ground GND Transmit Data TD Receive Data RD Request to Send RTS Clear to Send CTS Signal Ground SG Printer Status PS Input B Output A Input A Output B Data Terminal Ready DTR Operation Connect to pin 1 chassis ground of connected device Output Connect to receive data pin of connected device Input Connect to transmit data pin of connected device utput en you use a modem connect to modem Output When y d tt dem RTS pin The modem sets RTS to true before transmission The printer sets RTS to false after transmission Input When you use a modem connect to modem CTS pin The modem must set CTS true before the printer transmits data If not connected CTS sets itself true To enable communications connect to signal ground of connected device Completes circuit for all RS 232 signals Output When not using software flow control XON XOFF connect to input of connected device for example CTS Indicates printer mechanical status and status of printer input buffer Input Serial differential data to the printer Output Serial differential data from the printer Input Serial differential data to the printer Output Serial differential data from the printer Output When you use a modem connect to modem DTR pin When using Intermec
4. Chapter 3 Maintaining the Printer Cleaning the Printhead Caution 34 In order for the printhead to provide good print quality it must maintain close contact with the media Therefore cleaning media debris from the printhead is very important Clean after every roll or 15 240 centimeters 6 000 inches of media or when necessary There are two ways to clean the printhead Use the cleaning card Use a cotton swab and isopropyl alcohol Do not use sharp objects such as knives or screwdrivers to scrape the printhead clean Cleaning with sharp objects will damage the printhead Clean with only a cotton swab or a clean lint free cloth or tissue damp with isopropyl alcohol Attention N utilisez pas d objets pointus tels que couteaux ou tournevis pour nettoyer la t te d imprimante Nettoyer avec des objets pointus endommagera la t te d imprimante Nettoyez la seulement avec de la ouate ou avec un linge propre et libre de peluches humect avec de l alcool d isopropyl To dean the printhead using the cleaning card 1 Turn off the printer and remove the power cord 2 Remove the media cover UJ Disengage the printhead by rotating the head lift lever clockwise until the printhead releases This raises the printhead so that you can clean it 4 Remove the media and ribbon un Open pouch and remove cleaning card 6 Insert cleaning card into the printer following the media path Head lit Upper ud media guide
5. e If printing is light on the If printing is light on right side of label turn the the left side of label turn bias adjust screw counterclockwise CA 4 the bias adjust screw clockwise AN r FE fi L mE E l E a 3XXXU 039 3 Replace the media cover Adjusting the Print Darkness Use the darkness adjust control in combination with the PrintSet software configuration tool to fine tune the darkness of print on your labels The fine adjustments compensate for variations in the media lot to lot the printhead or the printer Set the darkness adjust control after you enter the media sensitivity number To adjust the print darkness 1 Locate the darkness adjust control on the back of the printer 2 Use a small straight slot screwdriver to adjust the print darkness See the next illustration To increase the print darkness turn the control clockwise To decrease the print darkness turn the control counterclockwise EasyCoder 3400e Bar Code Label Printer User s Manual 49 Chapter 5 Optimizing Printer Performance ARRAN REET NS N Adjusting the Label Mark Sensor Turn the darkness adjust control clockwise adjust control for darker density Darkness control counterc
6. oerte rr dada dt oo tue ree ve piece nec rere ERE EEN 91 RS 485 Senial Interfaces tbe oett teen tese been mes 91 Printer Serial Pott tous ee Watt tette 92 Full ASCII Table suited iub alld iG dite cni Curb flit 95 EullNSCII Tables s 2 ieocete rettet rok ee tete oi cete ete peche Re tecete esito E tete ud 96 Full ASCII Control Characters Table eese ene 98 OSS rien ee Ete 99 Index cutie tte C p Rt O eke m Re nca tO S Rosa 107 viii EasyCoder 3400e Bar Code Label Printer User s Manual Before You Begin Before You Begin Safety Summary Safety Icons A Warning This section provides you with safety information technical support information and sources for additional product information Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions Do not repair or adjust alone Do not repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety First aid Always obtain first aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems Resuscitation Begin resuscitation immediately if someone is injured and stops breathing Any delay could result in death To work on or
7. 3 and 4 See the next illustration To move the X origin forward turn off switch 5 To move the X origin backward turn on switch 5 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode Top Bank Top Bank OFF OFF J PE Be ON iz ON 1 2 3 4 5 1 2 3 4 5 Switch settings Switch settings for moving the for moving the X origin forward 8XXXU 050 X origin backward 4 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings illustration on page 60 to see how to set the X forms adjust forward or backward a given number of increments 5 Press the Feed Pause button The printer prints out the software configuration label using the new X forms adjust setting 6 Verify the X forms adjust number on the software configuration label matches the number you set in Step 4 Y Forms Adjust Use the Y Forms Adjust feature to control the position of the image in the direction parallel to the printhead See the Dot Increments DIP Switch Settings illustration on page 60 for information on how to move the image forward a number of dot increments If your label is too close to one edge of the printhead you can adjust it using this feature To set the Y forms adjust 1 Turn the On Off switch to the off position 2 Press
8. CR DCI DC2 DC3 DC4 DEL DLE EM ENO EOT ESC ETB ETX Definition Acknowledgment Bell Backspace Cancel Carriage Return Device Control 1 XON Device Control 2 Device Control 3 XOFF Device Control Delete Data Link Escape End of Medium Enguiry End of Transmission Escape End Transmission Block End of Text Control Character FF FS GS HT LF NAK NUL RS SI SO SOH SP STX SUB SYN US Definition Form Feed File Separator Group Separator Horizontal Tab Line Feed Negative Acknowledge Null or all zeroes Record Separator Shift In Shift Out Start of Heading Space Start of Text Substitute Synchronous Idle Unit Separator Vertical Tab EasyCoder 3400e Bar Code Label Printer User s Manual G Glossary EasyCoder 3400e Bar Code Label Printer User s Manual 99 Glossary 100 ASCII American Standard Code for Information Interchange A standard seven bit code almost always transmitted with a parity bit for a total of eight bits per character ASCII was established by the American National Standards Institute to achieve compatibility between various types of data communication equipment Equivalent to the International ISO 7 bit code backing Silicon release liner on media to which labels are attached until ready for use bar code A printed machine readable code that consists of parallel bars of varied width and spacing batch takeup A device that rewinds media useful
9. Labels stop feeding through the printer 42 Possible Causes The AC power cable is damaged or disconnected Printer circuit breaker tripped Printer is out of media The label stock is loaded incorrectly The printer is set for continuous label stock Media is sticking to the paper path Solution Make sure the power cable is plugged in to both the printer and an outlet or power strip Replace the cable if damaged Turn the printer off and then back on again Load new media For help see Loading Media Into the Printer on page 18 Check the media path For help see Loading Media Into the Printer on page 18 Use PrintSet to check the configuration settings If the settings are incorrect use PrintSet to change the settings Clean any extraneous material from the paper path and clean the path thoroughly Refer to Chapter 3 Maintaining the Printer EasyCoder 3400e Bar Code Label Printer User s Manual Printer Operation Problems continued Symptom Printer slows down Labels stick to door or fail to strip The Alert LED flashes and printing stops Media fault Test configuration label does not print Printer is not communicating not printing or not printing properly Possible Causes The image bands or print speed is incorrectly set The printer has aborted and reset the print speed and image bands The self strip roller is dirty Printhead has overheated
10. and the input buffer is empty pin 11 20 becomes Ready and it transmits a DCI Printer XON XOFF Operation of Bytes Received Online Offline Pin 11 20 Transmit Do not care Offline Busy DC3 768 Online Busy 768 each 15 thereafter Online Busy DC3 Buffer Empty Online Ready DCI if DC3 was sent XON XOFF No Status Protocol Polling Mode D Multi Drop Protocol This protocol is identical to XON XOFF protocol except that status is not returned after each message received However status is still returned for the status request lt ENQ gt and the status dump VT commands Polling Mode D is a block transfer protocol that transmits data in blocks of up to 255 characters including protocol overhead For Polling Mode D the host concentrator is responsible for asking the printer for data it might have polling and requesting to send data to the printer selecting The blocks are framed with LRC characters for additional data integrity Polling Mode D is normally used for point to point networks that connect the printer to an Intermec port concentrator RS 232 or RS 422 are acceptable This protocol is the default setting for the printer Return the protocol setting to Polling Mode D by setting the printer DIP switches to the factory default settings 9600 E 7 1 Use Multi Drop protocol to connect up to 32 devices to an Intermec controller on a four wire RS 485 two twisted pair This protocol is similar to P
11. lt ETX gt enclose data Status responses conform to the table above except that lt DC2 gt is substituted for lt DC1 gt and lt DC4 gt is substituted for lt DC3 gt The printer does not restrict the message length for XON XOFF protocol That is the printer processes information as it is being downloaded and stops when there is no more information There is no restriction on the number of characters that can be sent down at a time lt STX gt and lt ETX gt are optional characters Pin 11 20 reports Ready and a lt DC1 gt XON is transmitted when the printer finishes reloading at power up Pin 11 20 reports Busy when the printer s input buffer fills with 768 bytes of data If the host ignores pin 11 20 and continues to transmit data the printer transmits a lt DC3 gt XOFF after receiving 15 additional characters The printer continues to transmit a lt DC3 gt after every 15 characters received if the host continues to transmit data Data integrity is not guaranteed if this happens Pin 11 20 becomes Ready when the printer has transferred all the data from the input buffer If the printer receives a lt DC3 gt it transmits a lt DC1 gt XON and the host may resume transmission When you switch the printer offline pin 11 20 becomes Busy and it transmits a lt DC3 gt EasyCoder 3400e Bar Code Label Printer User s Manual 87 Appendix C Communications Reference When you switch the printer online
12. use more image bands to allow more of the imaging process to complete before printing begins How the Image Bands Command Works The image bands command controls the amount of memory allotted to the imaging process When you increase the image band adjustment to a higher number you add more buffers to the imaging memory By doing this more of the label format is imaged before printing begins EasyCoder 3400e Bar Code Label Printer User s Manual 53 Chapter 5 Optimizing Printer Performance The minimum number of required image bands is dependent upon the print speed and the complexity of the label Labels that contain numerous fields with different rotations graphics or combinations of these formatting options may require a higher number of image bands To set the number of image bands use PrintSet or the IPL command For help see the PrintSet online help or the JPL Programming Reference Manual Optimizing Print Speed and Image Band Setting The maximum number of image bands available for use is 20 bands The minimum number of image bands available is 2 To optimize the number of image bands for your print speed 1 Set the image band setting at the lowest number 2 2 Print a label at the desired speed If the label prints the image band setting is optimal You do not need to perform any more adjustments If the number of image bands is too low the printer aborts the label before printing is completed and attempts to repr
13. variable data field definition 106 X forms adjust See also top of form set command default origin 64 setting dot increments 60 setting with DIP switches 64 XON XOFF definition 106 described 87 no status protocol 88 Y forms adjust default origin 64 setting dot increments 60 setting with DIP switches 65 yellow LED troubleshooting 45 EasyCoder 3400e Bar Code Label Printer User s Manual fatermec Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com EasyCoder 3400e Bar Code Label Printer User s Manual P N 071881 002
14. 48 108 boundaries communication 90 C cables considerations in noisy electrical environments 11 RS 232 schematics 92 RS 422 schematic 94 serial port 9 straight through schematics 93 changing core locking brackets 22 character sets 68 Advanced mode 78 Code Page 850 80 definition 100 Emulation mode 78 extended 81 IBM translation 79 international 78 cleaning drive roller 36 label sensors 38 media guides 37 media path 37 printer covers 36 printhead 34 schedule 32 tear bar 36 tools 32 cloning definition 100 coax interface option 71 Codabar 73 Code 11 73 Code 128 73 Code 16K 74 Code 2 of 5 73 Code 39 73 Code 49 75 Code 93 73 Code Page 850 character table 80 communicating with the printer 28 using PrintSet 29 using the printer command set 29 using third party software 29 communications boundaries 90 host requirements 90 interfaces 90 IPL commands using 29 PrintSet using 29 protocols 86 Multi Drop 88 Polling Mode D 88 Standard 86 user defined 89 XON XOFF 87 88 specifications 68 testing for 13 29 third party software using 29 troubleshooting 45 46 58 EasyCoder 3400e Bar Code Label Printer User s Manual configuration definition 100 printing test label 29 58 test label hardware 7 software 25 troubleshooting 43 configuration commands changing from Test and Service mode 59 Emulation mode 62 X forms adjust 64 Y forms adjust 65
15. Chapter 1 Getting Started To connect your printer to a PC parallel port 1 Turn the On Off switch to the off position 2 Plug the parallel interface connector into the parallel communications port on the rear of the printer 3 Plug the other end of the cable into a parallel port on the PC Connecting Your Printer to a Network You can connect the printer to Novell NetWare networks Token Ring networks or other TCP IP networks To connect the printer to a network you must have a network interface adapter for example Ethernet The network interface adapter connects to the 10i port of the printer Your network must be able to use XON XOFF software and hardware flow control protocol If you need to change the printer s communications parameters follow the procedures in Configuring the Serial Port for Communications on page 12 Connecting the Printer to an AS 400 a 10 To connect a printer directly to an AS 400 or other midrange computer you need atwinax adapter card atwinaxial cable equivalent to IBM part number 7362267 or 7362062 The maximum cable length for the twinax interface is 1 525 meters 5 000 feet If you did not have the twinax card installed at the factory a field service technician can install the field installable option P N 056835 in the optional I O board port of your printer For help on cabling and communications see the manual that comes with the twinax adapter card N
16. EIA RS 232 RS 422 or RS 485 electrical interface with a 25 pin D style subminiature connector It must have pins on the printer end and an appropriate serial port connector on the other end To connect to an IBM PC you can use these Intermec cables 25 pin printer to 25 pin serial port null modem P N 048668 25 pin printer to 9 pin serial port null modem P N 048693 You cannot order an Intermec cable for the RS 422 interface but there is a schematic on page 94 in Appendix C that you can use to purchase or make your own cable Also see Appendix C for the RS 232 RS 422 and RS 485 serial port pin assignments To connect your printer to a PC serial port 1 Turn the On Off switch to the off position 2 Plug the 25 pin connector into the serial communications port on the rear of the printer 3 Plug the other end of the cable into a serial COM port on the PC 4 If necessary change the PC serial port configuration to match your printer See Configuring the Serial Port for Communications on page 12 for more information Connecting the Printer to a PC Parallel Port If you are using a parallel port to communicate with your printer you need a parallel cable to run between the printer and the PC You can purchase a parallel cable from Intermec P N 051211 or from your local computer store See page 70 in Appendix A for pin descriptions of the parallel cable connector EasyCoder 3400e Bar Code Label Printer User s Manual 9
17. Standard Protocol this pin indicates that the printer is switched on When using XON XOFF or hardware flow control this pin indicates the printer mechanical status and the status of the printer input buffer EasyCoder 3400e Bar Code Label Printer User s Manual 91 Appendix C Communications Reference Printer Serial Port The rear panel of the printer contains the serial port connector It is a 25 pin D style subminiature receptacle The port is wired as a data terminal equipment DTE device P N bd 13 24 15 S Q PS S M m A 3 db 4 SG 30 8 ae Ig ae jt CTS 8 6 KT V ars 16 ba RD ws S o ee 9 g GND 3XXXU 063 Serial port pin assignments This illustration shows the serial port pin assignments Shield 25 Pin Socket D Sub Metal Backshell 25 Pin Plug D Sub Metal Backshell Chassis Ground Chassis Ground Transmitted Data Received Data Received Data Transmitted Data Request to Send Clear to Send Data Set Ready Ground Carrier Detect Data Terminal Ready Ground Data Terminal Ready Data Set Ready Carrier Detect Clear to Send PC 3XXXU010 eps Printer RS 232 null modem cable for PC XT This illustration shows the pin assignments for the RS 232 null modem cable for the PC XT P N 048668 Z Note The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity 92 EasyCoder 3400e Bar
18. The printhead is up Sensor type set incorrectly The media is incorrectly loaded The media is incorrectly loaded The printer is configured for self strip media Media fault Corrupt or incorrect information in printer memory EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 4 Troubleshooting Solution Use PrintSet to change the image bands or print speed settings Use PrintSet to change the image bands or print speed settings Clean the self strip roller See Chapter 3 Maintaining the Printer Leave printer alone until it has time to cool down It will resume printing on its own Make sure the printhead is down The head lift lever should be straight up and down Press the Feed Pause button to resume printing Configure the printer for the correct sensor for the Print mode you are using You can enable self strip and other Print modes from PrintSet Try reloading the media For help see Loading Media Into the Printer on page 18 Try reloading the media For help see Loading Media Into the Printer on page 18 Set the printer to the default configuration using the DIP switches For help see Plugging In the Printer on page 3 Remove media from under the label taken sensor Reset the memory to return the printer to its default configuration For help see Resetting the Memory on Your Printer on page 58 After you reset the memory power off the printer and ret
19. a strip of the image A certain number of image bands are stored in memory before printing begins This method allows printing and imaging to take place simultaneously imaging The process of generating a picture of the label in printer memory ips Inches per second A measurement of print speed that measures the number of inches of media that is printed each second IS0 International Organization for Standardization An internationally accepted 7 bit character code The U S version is ASCII label The part of the media on which data is printed label format The design of a bar code label the arrangement of the text lines and bar codes on a label label gap The space between labels on die cut label stock ladder A method of bar code printing in which the bars in the bar code print one at a time in a series The bar code appears along the length of the label EasyCoder 3400e Bar Code Label Printer User s Manual Glossary margin The distance between the edge of a label and where the printing starts on that label See also top of form media The label stock on which the printer prints labels Media can be made of plain paper polyester thermally reactive paper or other materials with adhesive backing and ribbon mnemonic code An acronym or abbreviation for a computer instruction routine or format For example lt STX gt represents the start of text Multi Drop protocol A protocol capable of contr
20. ad hoc network or it can communicate with other devices via an access point infrastructure network in your data collection network For more information see the EasyLAN Wireless documentation Twinax Interface This option lets you connect your printer to an IBM twinaxial cable system with a twinax interface so your printer emulates an IBM 5256 Model 1 printer and can operate with an IBM System 34 System 36 System 38 or AS 400 host computer Coax Interface The coax interface adapter allows the printer to emulate an IBM 3287 printer by connecting the printer to IBM 3270 Type A coaxial cable computer systems operating in the VTAM CICS IMS TSO or 8100 DPPX environments With the coaxial adapter you can connect the printer to an IBM 3174 76 99 system controller multiplexer EasyCoder 3400e Bar Code Label Printer User s Manual 71 Appendix A Specifications Finishers Cutter Use the cutter option to cut continuous media into individual labels ready for use This 3400 option works best for individual random lengths or short batches of different label lengths Batch Takeup This device automatically spools labels as they are printed This attachment is limited to small batches with maximum outer diameter OD of 12 7 centimeters 5 inches Self Strip Printing Use self strip printing in applications where you want to apply labels to a surface immediately After printing a label the printer prints out the label with the back
21. and explains how to get your new printer running for the first time This chapter covers these topics Learning about the printer Preparing the printer for installation Connecting the printer to your system Configuring the printer s serial port Verifying printer communications with your system EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 1 Getting Started Getting to Know Your Printer Features of your printer include support for direct thermal and thermal transfer printing applications Chapters 1 and 2 explain how to load both types of media an internal optional self strip with integral liner takeup See Chapter 2 Operating the Printer for more information an easy to use software application called PrintSet PrintSet makes configuring your printer downloading fonts and graphics and printing a test label effortless minimal supervision and maintenance support for user supplied fonts You can easily download and print user supplied fonts See the PrintSet software application or the JPL Programming Reference Manual P N 066396 for more information support for TrueType You can easily download and print TrueType fonts See the PrintSet software application or the JPL Programming Reference Manual for more information e e series IEEE 1284 parallel port Up to 8 ips inches per second print speed with selected media Use the following illustrations to familiarize y
22. for printing batches of labels BEL A command character that instructs the printer to return an error status code character set Refers to the letters numerals and symbols that support a particular language such as French U S ASCII or automatic identification technology such as Code 30 Codabar doning A procedure that copies the RAM contents configuration formats fonts pages and graphics from the memory of one printer to the memory of another configuration The current parameter settings that determine the operating characteristics of the printer data file The collection of data and printer commands that when sent to the printer is merged with a format file to print a label Data Line Print mode A mode of operation in which the printer prints each command accompanied by its ASCII code that it receives from the host EasyCoder 3400e Bar Code Label Printer User s Manual Glossary density Number of data characters that can be represented in a linear unit of measure Often expressed in characters per inch direct thermal A method of thermal printing in which images are printed when heat from the thermal printhead produces a black mark on the media EAN European Article Numbering now also called IAN International Article Numbering International standard bar code for retail food packages corresponding to the Universal Product Code UPC in the United States Emulation mode An operating mode in
23. hardware configuration label In the top bank of the Test and Service DIP switches turn on switches 1 and 3 and turn off switch 2 Use the table below to help you choose the appropriate DIP switch settings Setting Description Emulation 10 mil The printer emulates an 8636 or 8646 printer printing multiples of 10 mil 0 01 inch drag and 10 mil 0 01 inch picket bar codes Emulation 15 mil The printer emulates an 8636 or 8646 printer printing multiples of 10 mil 0 01 inch drag and 15 mil 0 015 inch picket bar codes Advanced 5 mil The printer uses the 3400 command set and prints in multiples default of 5 mil 0 005 inch drag and 5 mil 0 005 inch picket bar codes To enable 10 mil emulation turn on DIP switch 4 and turn off DIP switch 5 To enable 15 mil emulation turn on DIP switches 4 and 5 To enable 5 mil Advanced mode turn off DIP switches 4 and 5 Press the Feed Pause button The printer prints out the software configuration label Verify that the label states the correct mode Turn the printer off and then on Download the 86XX formats fonts and graphics from the host to the printer If your label prints too close to one edge you can reposition it by using the X Forms Adjust and Y Forms Adjust features The X forms adjust controls the position of the printing area along the length of the label The Y forms adjust controls the position of the printing area along the width of the label The following
24. illustration shows the default X and Y origins EasyCoder 3400e Bar Code Label Printer User s Manual 63 Chapter 6 Using Test and Service Mode 64 Origin 0 2 X X lt X Y FORMAT MATERA Y Leading Edge Bu M J 3XXXU 049 Direction of media from printer Default X and Y origins This illustration shows the default X and Y origins You can control the default X origin top of form with PrintSet or with the Test and Service DIP switches You can control the default Y origin with the DIP switches only The default X origin is 25 centimeters 0 10 inch 20 dot increments from the edge of the label You can move the X origin forward or back 30 dot increments The default Y origin is 13 centimeters 0 05 inch 10 dot increments from the leading edge of the label Each dot increment is 5 mil 0 005 inch X Forms Adjust When you move the X origin forward the printer moves the top of form away from the edge before printing the label information When you move the X origin backward the printer moves the top of form closer to the edge before printing the label information To set the X forms adjust 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints out the hardware configuration label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn on switches 1 2
25. ips increments only 2 3 4 5 6 7 or 8 Ribbon Roll 152 m 6 000 linear in Widths 5 mm 2 0 in 76 mm 3 0 in 104 mm 4 1 in Diameter 57 mm 2 25 in maximum Self Strip optional Self strip printing is an option that you order with your printer The self strip rewinder hub can take up the backing of an entire 15 240 centimeter 6 000 inch roll of media Peel Release 10 50 grams EasyCoder 3400e Bar Code Label Printer User s Manual Appendix A Specifications Printer Options This section contains a list of the options you can use with the printer along with a brief description Consult your Intermec representative to order any option Communication Interface EasyLAN 10i Interface This option lets you connect your printer to a 10BaseT Ethernet network Various network printing protocols are available For more information see your EasyLAN 10i documentation EasyLAN 10i2 Adapter The external EasyLAN 10i2 Ethernet adapter P N 072885 and the internal EasyLAN 10i2 Ethernet adapter P N 072884 allow you to share your available printer resources with everyone on your Ethernet network With the EasyLAN 1012 adapter installed the parallel port on the printer is not available for use For more information see the EasyLAN 1012 documentation EasyLAN Wireless Option The EasyLAN Wireless is an 802 11b radio option that lets the printer communicate wirelessly with a PC that contains an 802 11b radio card
26. near high voltage you should be familiar with approved industrial first aid methods Energized equipment Never work on energized equipment unless authorized by a responsible authority Energized electrical equipment is dangerous Electrical shock from energized equipment can cause death If you must perform authorized emergency work on energized equipment be sure that you comply strictly with approved safety regulations This section explains how to identify and understand dangers warnings cautions and notes that are in this document You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment Avertissement Un avertissement vous avertit d une proc dure de fonctionnement d une m thode d un tat ou d un rapport qui doit tre strictement respect pour viter l occurrence de mort ou de blessures graves aux personnes manupulant l quipement EasyCoder 3400e Bar Code Label Printer User s Manual ix Before You Begin A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage Caution or destruction or corruption or loss of data Attention Une pr caution vous avertit d une proc dure d
27. per second ips the rate at which media travels past the printhead printhead The mechanism inside the printer that prints For example the printhead for the 3440 printer consists of 1792 thermal elements printhead elements The parts of the printhead that print by placing a mark on the label when heated Each element is switched on and off separately in order to react with the media or thermal transfer ribbon to create a mark on the label ready The state in which the printer is able to print the normal operating state of the printer Ready Busy line Pin 11 20 of the rear panel connector Indicates the printer is ready or not ready RS 232 Widely recognized protocol standard for serial binary data interchange The standard covers the physical electrical and functional characteristics of the interface RS 422 Standard for the voltage and impedance levels for serial data transmission on balanced lines Similar to RS 232 but handles larger distances and faster communication RS 485 Standard for allowing multiple devices to share a common set of serial data communication lines The signaling is very similar to RS 422 The maximum number of devices allowed is 32 EasyCoder 3400e Bar Code Label Printer User s Manual Glossary scan To read a bar code with a device known as a scanner that converts optical information into electrical signals selective transfer A procedure that copies selected formats fonts grap
28. repe epe a 16 Using the Feed Pause BUFtOfl uiae dedica das kec adiret Code lan wanes 17 Loading Media Into the Printers sous baz aka eir c RT FR ERR E 18 Loading Roll Media for Straight Through Printing ess 18 Loading Media for Self Strip Printing ooo cepcipctetete ioter bt Ra ti ol e ete sd 20 Loading Thermal Transfer BIbbOlosnnu etie bl tees pe P ERE e ir ae Nune us 22 EasyCoder 3400e Bar Code Label Printer User s Manual v Contents Setting the Media Sensitivity Number uctus ole Seo bet t Mame sscmell toca te 24 Setting the MSN for Intermec Media and Ribbon sss 26 Setting the MSN for Other Media and Ribbon sitos tetra 26 Communicating With the PEITIteE udo dodo nanan cei fos dr os Gazda 28 Usine the P intSet SOIEWAfe 05 opos erret ieu QU osa Say auras M EE 29 Using Third Party Softwaren ahs zadat eka i tuti nete uc leds bia te 29 Using Intermec Printer Language IPL Commands esses 29 Vostri ar Test LADEN RT err m ORE 29 3 Maintaining the Printer ameet cater ta ra doceo 31 lnspecuug the Dlstetzaasi oerte icol cbe dona doo e Vete tna pd tem d bula estas 32 Toolsfor Cleaning the Printer 2 pe uidere pe PO SEHE ER REEE a epo RTA RSRK de a 32 Maintenance Scheduler senii tinia e a e e a 32 Cleaning the Printhead uten oT PCR a under iiaee ioa 34 Cleaning the Printet Covers ierreus iieiea ea Ee EOS PEE ER 36 Cleaning the Drive Roller and Tear DAt o
29. that represent the ASCII characters Unique address for each device connected with Multi Drop protocol The transmission standards for communication between the printer and each connecting device The protocol that stops the host from sending data when the printer buffer fills up and starts it again when the buffer empties Enables the printer to work with either direct thermal or thermal transfer media EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 1 Getting Started Top Bank Switch Number Bottom Bank Switch Number O OFF 1 ON ON Baud Rate Selection 115200 57600 38400 Multi Drop Address Selection 1 O 1 10 19200 oo 10 O 1 1 1 A 9600 4800 2400 1200 Serial I F Parity Selection Even oo Odd 10 None O 1 Number of Data Bits 7 Bit o 8 Bit 1 Reserved Default settings are noted with an 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 00 00 00 00 00 00 00 Baan O0000 O0O000 O0000 0000 2 OOOOOOOO 200000000 22 OOOOOOOOOOOoOoOo000 B c D E F G H I J K E M N o P a R S T U V w X Y z 0 1 2 3 4 5 Protocol Selection XON XOFF Intermec Protocols XON XOFF Selection No Status Response With Status Response Direct Thermal Thermal Transfer Ribbon Default settings are noted with an 3400U 020 DIP switch set
30. the Printer Inspecting the Printer Inspect the printer and the rest of your data collection system equipment on a regular basis Your inspection should include the following Make sure you have properly grounded the printer Inspect the work environment Large electric motors welders and switching equipment can affect printer performance Keep the printer away from liquids Check the data collection network regularly for loose wires or poorly installed connections Be sure to replace corroded wires Tools for Cleaning the Printer To clean the printer safely and effectively use the following items Isopropyl alcohol Cotton swabs Clean lint free cloth Vacuum cleaner e Soapy water mild detergent Cleaning card P N 1 110501 00 The following procedures explain how to access the printer parts and clean them without causing any harm to the printer or yourself Maintenance Schedule 32 Clean your printer regularly to maintain the quality of your labels and extend the life of your printer This table contains suggestions for cleaning the printer Use the illustration on the next page to locate the parts you need to clean Printer Maintenance Schedule Printer Component Maintenance Period Thermal printhead Inspect after every roll of media or ribbon Clean after every roll or 15 240 centimeters 6 000 inches of media or more often if necessary Printer Cover Clean as necessary EasyCoder 3400
31. uaisiccnateuioiivante 53 Optimizing Print Speed and Image Band Setting esses 54 Using Test and Service Mode 55 Using Test and Service Mode Procedures oiov peret rte E E biet roe AUR da 56 Printing Lest Ua els zk usa tridente etu us cet elo D RG Aka de dod eat 58 Using Data Line Print z oco deret e eo be ERES ttes 58 Resetting the Memory on Your Printef ien Ionen oorr tpa Dueb ia dde 58 Setting Configuration Commands in Test and Service Mode sss 59 Setting the Number of Dot Increments a ice be ieu eria veis donned vt pepe pue 60 Adjusting the Label Rest DOME iko cap etre cepi ccs tisis ve cot vba iiei aieri 61 Setting Emulation Mode uinci ot pad eer re dl Da D Racca oko dete teas dz NDA DERE 62 Using Potts Adjust nece raketa disk end ene Pet eoebe E eh LED are epe det 63 X Forms AdiMstontioib aba detenido reco e Cati baba E 64 Y Forms ABO o eb ea Sache ala aie acces Bn Arif dede ruines eat 65 Specifications itk esr ltd a bu aoro a dpud 67 Printer Specifications nsii eaeoe erected ties bride eb D LER dak taser RECS 68 Dimensions no options installed inim ertet deb oben dria besels 68 Electrical Reguirements as ha mest ol datur cos bate i a 68 Environments sia To eb rci pete lass a RR cbe oa 68 Character Setsaas eaa ie TEE nS Was S AEE EE EEEa EEA 68 COMMUNIA ONE uiuit doi pup ands uta Ute EEEE Band od 68 Fonts and Giaphics simenn o Odd bat pedo EE RIRs ie t kok okol n bu 69 DUC
32. user defined bitmap graphics or resident bar code symbologies allocate printer memory download configuration files to multiple printers use flash based firmware e series For help using PrintSet refer to the online help portion of the application software Using Third Party Software You can use third party software to set many of the printer parameters You can configure the parameters that your software does not set by using the printer command set or the configuration DIP switches Use your third party software to create label formats and convert graphics into a user defined character UDC format that the printer can interpret Refer to your third party documentation and the ZPL Programming Reference Manual P N 066396 for more information Using Intermec Printer Language IPL Commands You can create labels by downloading formats designs and data with IPL commands You can use the printer to perform any function or activate any feature of the printer except for those features or functions that you set with the DIP switches See the ZPL Programming Reference Manual for more information Printing a Test Label If you would like to test your communications by downloading a label follow the example below Use the PrintSet application software to send a test label to the printer This example assumes that your printer is communicating with a PC and that the printer is correctly loaded with media EasyCoder 3400e B
33. want to refer to it when loading media in the future Loading Media for Self Strip Printing a 20 Use self strip printing in applications where you want to apply labels to a surface immediately After printing a label the printer prints out the label with the backing removed The rewinder hub collects the backing after it passes over the self strip assist roller The rewinder hub can hold the backing from an entire roll of media Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number stamped on the side of the media roll Save this information You will need it to set the correct media sensitivity number See Setting the Media Sensitivity Number on page 24 for help To load self strip media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to release it and slide it to the outer end of the supply roll post Turn it clockwise to lock it in place 3 Place the media roll on the supply roll post and position it firmly against the inside wall of the printer 4 Turn the supply roll retainer counterclockwise and slide it up to the edge of the media roll Turn the supply roll retainer clockwise to secure Note If you are using a narrow roll of media less than 7 62 centimeters 3 inches insert the media support between the roll of media and the
34. 03 On Off switch 3 online definition 103 opening the printer 4 operation problems troubleshooting 42 options communication interface 71 finishers 72 printer 71 over temperature condition 17 P parallel definition 103 interface pin descriptions 72 port using to connect the 3400 to a PC 9 parameters definition 103 PDF417 75 picket definition 103 pin descriptions parallel interface 72 pitch definition 103 test label printing 58 plugging in the printer 3 EasyCoder 3400e Bar Code Label Printer User s Manual point size definition 104 Polling Mode D protocol definition 104 described 88 POSTNET 74 power loss troubleshooting 42 preparing the printer for installation 3 preventing data loss 46 print quality correcting 48 darkness adjust control adjusting with 49 maintaining 48 optimizing 48 printing test label 58 troubleshooting 44 understanding 48 print speed adjusting for use with image bands 54 definition 104 printer communication problems 45 communications 28 68 components back view 3 front view 2 connecting AS400 10 mainframe 11 network 10 PC 9 to power 3 to your system 8 cover cleaning 36 removing 4 features described 2 inspection 32 installing 3 memory using efficiently 52 opening 4 operation testing 58 troubleshooting 42 58 options 71 coax interface 71 EasyLAN 10i interface 71 EasyLAN 10i2 adapter accessory 71 EasyLAN Wireless 71 K
35. 12 L FF 00101110 2E 46 IN 00001101 0D 13 M CR 00101111 2F 47 O i 00001110 OE 14 N SO 00110000 30 48 P6 0 00001111 OF 15 O SI 00110001 31 49 IQ 1 00010000 10 16 P DLE 00110010 32 50 R 2 00010001 11 17 Q DCI 00110011 33 51 IS 3 00010010 12 18 R DC2 00110100 34 52 IT 4 00010011 13 19 S DC3 00110101 35 53 U 5 00010100 14 20 T DC4 00110110 36 54 IV 6 00010101 15 21 U NAK 00110111 37 55 IW 7 00010110 16 22 V SYN 00111000 38 56 IX 8 00010111 17 23 W ETB 00111001 39 57 IY 9 00011000 18 24 X CAN 00111010 3A 58 IZ 00011001 19 25 Y EM 00111011 3B 39 F 00011010 1A 26 Z SUB 00111100 3C 60 G lt 00011011 1B p 96A ESC 00111101 3D 61 96H 00011100 IC 28 B FS 00111110 3E 62 I gt 00011101 ID 29 C GS 00111111 3F 63 J 00011110 IE 30 96D RS 01000000 40 64 90V e 00011111 IF 31 96E US 01000001 41 65 A A 00100000 20 32 SP SP5 01000010 42 66 B B 00100001 21 33 A 01000011 43 67 C C 96 EasyCoder 3400e Bar Code Label Printer User s Manual Appendix D Full ASCII Table Full ASCII Table continued 01011110 5E 94 N 01111100 7C 124 Q Binary Hex Dec C39 Char Binary Hex Dec C39 Char 01000100 44 68 D D 01100011 63 99 C c 01000101 45 69 E E 01100100 64 100 D d 01000110 46 70 F F 01100101 65 101 E e 01000111 47 71 G G 01100110 66 102 F f 01001000 48 72 H H 01100111 67 103 G g 01001001 49 73 I I 01101000 68 104 H h 01001010 4A 74 J J 01101001 69 105 I i 01001011 4B 75 K K 01101010 6A 106 J j 01001100 4C 76 L
36. 400e Bar Code Label Printer User s Manual Chapter 2 Operating the Printer Direct Thermal Media Sensitivity Settings Approximate Sensitivity Numbers 700 Series High Sensitivity 400 Series Medium Sensitivity 100 Series Low Sensitivity 800 Series High Sensitivity Paper 600 Series Medium Sensitivity Paper Sensitivity Setting 720 480 470 460 450 440 420 180 170 160 140 130 864 854 834 687 677 633 627 623 EasyCoder 3400e Bar Code Label Printer User s Manual Direct Thermal Media Duratherm Lightning Plus 2 Duratherm Lightning IR Tag Duratherm Lightning 1 European IR Duratherm Lightning IR Labels 1 European Thermal Duratherm Lightning Labels 1 Duratherm II 1 European Tag Duratherm II Tag European Top Duratherm II 2 European Uncoated Standard 1 Duratran TTR Paper Labels Standard 1 Duratran TTR Paper Tags Standard 1 Duratran TTR Polyester 1 Premium 7 Duratran Syntran Premium 7 European Polyethelene Premium Duratran Kimdura Premium 7 Duratran Kimdura Premium Maximum Recommended Print Speed 8 00 U U OU Q 27 Chapter 2 Operating the Printer Thermal Transfer Media and Ribbon Sensitivity Settings Approximate Maximum Sensitivity Sensitivity Recommended Numbers Setting Direct Thermal Media Print Speed 500 Series 567 Duratran II 1 Premium 7 8 Medium Sensitivity Paper 565 European Prem
37. 8 99 9A 9B 9C 9D 9E l l Nabo E k 14 i C A0 A1 A2 A3 A4 A5 A6 A7 8 A9 AA AB AC AD AE AF NONE 93 i aja Y BO B1 B2 B3 B4 B5 B6 B7 B8 B9 BA BB BC BD BE BF L T k a A Ik F at ar F co C1 C2 C3 C4 C5 C6 C7 C8 C9 CA CB CC CD CE CF ID IE E E I bo dr m m DO Di D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC DD DE DF O B 000 Oju p pU U Y Yle E0 E1 E2 E3 E4 E5 E6 7 E8 E9 EA EB C ED EE EF 2 1 8 O ee 1 3 2 Fo F1 F2 F3 F4 F5 Fe F7 F8 F9 FA FB FC FD FE FF 44XXU068 eps 80 EasyCoder 3400e Bar Code Label Printer User s Manual Extended Character Sets Appendix B Character Sets Each internal font in the printer has a different character set associated with it as shown in the following tables The hex codes accompany each character Characters in Fonts c0 7x9 Standard cl 7x11OCR c2 10x 14 Standard c7 5x7 Standard a co jm m ym T C8 r rj m 00 01 02 os 905 06 11 12 13 14 15 Te LI 5 amp 32 p 38 E 5 h J e m ri m 65 6B Ld E 82 E be eee eS w Q o 1 81 H 41 JAR 51 a 61 aE H 81 E A M Tr S ax m M EasyCoder 3400e Bar Code Label Printer User s Manual GIS A B ee 1C PELLE 29 2A 2C 2E E 3B ta n 1D 1E T 81 Appendix B Character Sets 82 Characters
38. B C D E E Hvac tes Lac bas Luc be Geto Lf bic La fee 9 T 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F A B C DIEJF G H I J KL L M N O 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F g J 6B P y c 2 n TE 3 7 AHE ES r EU ORUM S ee AI E 1 6 8 P pe per rp p pc IIIS e M rap poe S M Fe 44XXU072 eps 84 EasyCoder 3400e Bar Code Label Printer User s Manual C Communications Reference This chapter provides communications reference information This chapter covers these topics Communications protocols Communications interfaces Printer serial port EasyCoder 3400e Bar Code Label Printer User s Manual 85 Appendix C Communications Reference Communications Protocols Communications protocols are important because they determine the transmission standards for communication between the printer and the host The printer and the host must use the same protocol and parameters to communicate properly The printer supports the flow control and block transfer protocols described in the next sections All of these protocols are point to point except Multi Drop Application programs and or ROM BIOS determine which protocols your computer can support For more detailed information refer to the Intermec Data Communications Reference Manual P N 044737 Intermec Standard Protocol Intermec Standard protocol is a proprietary block transf
39. Code Label Printer User s Manual Appendix C Communications Reference Shield 9 Pin Socket D Sub Metal Backshell 25 Pin Plug D Sub Metal Backshell Chassis Ground Received Data Transmitted Data Transmitted Data Received Data Clear to Send Request to Send Carrier Detect Data Set Ready Data Terminal Ready Clear to Send Request to Send Ground 5 Ground Data Terminal Ready Data Set Ready Carrier Detect PC 3XXXU011 eps Printer RS 232 for PC AT This illustration shows the pin assignments for the RS 232 null modem cable for PC AT P N 048693 Z Note The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity Shield 25 Pin Socket D Sub Metal Backshell 25 Pin Plug D Sub Metal Backshell Chassis Ground Chassis Ground Transmitted Data Transmitted Data Received Data Received Data Request to Send Request to Send Clear to Send Clear to Send Data Terminal Ready 20 Data Terminal Ready Printer t Modem 3XXXU012 eps Straight through DTE to DCE cable This illustration shows the pin assignments for the straight through DTE to DCE cable used with a modem P N 0432375 If you find that you are losing data you may need to isolate the chassis ground from one of the two devices by connecting it to the shield 4 Note The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity EasyCoder 3400e Bar C
40. DIP switch settings 59 connecting printer to a mainframe 11 printer to a network 10 printer to a PC using the parallel port 9 using the serial port 9 printer to an AS400 10 printer to power source 3 printer to system using the parallel port 8 using the serial port 8 core locking brackets changing 22 cover cleaning 36 removing 4 D darkness adjust control setting 49 using for optimal print quality 49 data file definition 100 Data Line Print 58 entering 58 using to test the operation of the printer 58 using to troubleshoot printer 58 Data Line Print mode definition 100 data loss checking for communication problems 46 preventing 46 Data Matrix 75 density definition 101 dimensions 68 DIP switch settings changing 12 chart 13 configuration commands 59 descriptions 12 test and service 57 direct thermal definition 101 dot increments setting the number of 60 downloading definition 28 drive roller cleaning 36 EasyCoder 3400e Bar Code Label Printer User s Manual Index E F EAN definition 101 described 74 EasyLAN 10i interface option 71 EasyLAN 10i2 adapter accessory 71 EasyLAN Wireless interface option 71 electrical requirements 68 empty pause LED troubleshooting 45 Emulation mode definition 101 international character sets 78 environment specifications 68 Ethernet interface option See EasyLAN 10i interface option extended character sets 81 fanfold media
41. Hz Environment Operating 10 C to 40 C 50 F to 104 F Humidity 10 to 90 non condensing Character Sets US ASCII Norwegian Danish UK ASCII Swedish Finnish German Italian French Spanish Swiss Communications e Asynchronous RS 232C RS 422 RS 485 interfaces Serial ASCII code Hardware Ready Busy Flow Control XON XOFF Protocol ntermec Standard Block Protocol Polling Mode D Protocol Multi Drop Protocol Baud Rates 1 200 2 400 4 800 9 600 19 200 38 400 57 00 115 200 EasyCoder 3400e Bar Code Label Printer User s Manual Fonts and Graphics There are 21 resident bitmap fonts including OCR A and B and three outline fonts available on the e series printers You can use font ID 3 through 6 and 8 through 19 to download user defined fonts Appendix A Specifications Maximum UDF 102 mm square 4 in square Maximum UDC 102 mm square 4 in square Media q V PR LC E Mu F Lair Gi HE A j B 3XXXU055 eps Media dimensions This illustration shows how to measure the media dimensions See the next table Minimum and Maximum Media Dimensions for specific media dimensions Minimum and Maximum Media Dimensions Letter A B C D tr OB Description Label width Backing width or tag width Gap between labels Label length self strip media Label length butt cut media Media thickness i
42. L 01101011 6B 107 K k 01001101 4D 77 M M 01101100 6C 108 L l 01001110 4E 78 N N 01101101 6D 109 M m 01001111 4F 79 O O 01101110 6E 110 N n 01010000 50 80 P P 01101111 6F 111 O o 01010001 51 81 Q Q 01110000 70 112 P p 01010010 52 82 R R 01110001 71 113 Q q 01010011 53 83 S S 01110010 72 114 R r 01010100 54 84 T T 01110011 73 115 S s 01010101 55 85 U U 01110100 74 116 T t 01010110 56 86 V V 01110101 75 117 U u 01010111 57 87 W W 01110110 76 118 V v 01011000 58 88 X X 01110111 77 119 W w 01011001 59 89 Y Y 01111000 78 120 X x 01011010 5A 90 Z Z 01111001 79 121 Y y 01011011 5B 91 K 01111010 ZA 122 Z Z 01011100 5C 92 L 01101100 6C 108 L l 01011101 5D 93 M 01111011 7B 123 P 5 01011111 5F 95 960 01111101 7D 125 R 01100000 60 96 90W 01111110 7E 126 90S 01100001 61 97 A a 01111111 7F 127 T7 n 01100010 62 98 B Notes for the Full ASCII Table 0 Bit positions are 76543210 5 SP is the SPACE character 1 Hexadecimal value 6 The Code 39 characters P through Y may be interchanged with the numbers 0 through 9 2 Decimal value 7 May be interchanged with X or 96Y or Z 3 Code 39 characters 8 nis the DELETE character EasyCoder 3400e Bar Code Label Printer User s Manual 97 Appendix D Full ASCII Table Full ASCII Control Characters Table This table lists the ASCII control characters and their definitions 98 Full ASCII Control Characters Table Control Character ACK BEL BS CAN
43. M OUT EOM OUT AFF OUT NEG OUT DLE OUT XON OUT XOFF OUT PROTO CMD 1 PROTO CMD 2 TIMEOUT ON EOM Protocol Affected POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF STD POL MODE D MULTI DROP XON XOFF POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF XON XOFF XON XOFF MULTI DROP MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF XON XOFF STD XON XOFF STD XON XOFF POL MODE D MULTI DROP EasyCoder 3400e Bar Code Label Printer User s Manual 89 Appendix C Communications Reference Host Requirements Your printer has the following hardware and software requirements The host computer must use the American Standard Code for Information Exchange ASCII for data communications A serial port must be available on the host if you are connecting directly to the printer The host must support at least one of the following data communications interfaces RS 232 RS 422 or RS 485 For information on configuring the host computer port concentrator or network controller see the reference manual for the controlling device Communications Boundaries The information below applies to all protocols that the printer supports Communicatio
44. O Bottom Bank Set switches 1 through 8 off O For a description of the DIP switch settings see Configuring the Serial Port for Communications on page 12 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 1 Getting Started B JAJAIA JAJA AZIZ JANAJAIZ JAZ ua SE lt lt y g Us 3XXXU 004 3 Plug the AC power cord into the receptacle at the rear of the printer Plug the other end of the power cord into a grounded wall outlet or surge protector 4 Turn the On Off switch to the on position When you power on the printer the Power On LED lights the Empty Pause LED flashes and the platen roller advances The yellow Empty Pause LED then stays on steady because you have not loaded media yet Opening the Printer You need to open the printer every time you load media or perform maintenance procedures To open the printer 1 Place the fingers of your right hand between the two notches on the lower edge of the media cover the media cover release and pull the bottom of the media cover away from the base of the printer See the next illustration 4 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 1 Getting Started 3XXXU 005 2 Grasp the front of the media cover with your left hand and lift the front of th
45. P switches match the serial port configuration of the system and that you have the printer cable securely plugged into the correct port of your system If you receive a write fault error your cabling may not be correct See Connecting the Printer to Your System on page 8 for more information Note Please refer to your host computer user s manual and the ZPL Programming Reference Manual for information on downloading commands Example of Using DOS to Verify Printer Communications 1 At the DOS prompt type this command and press Enter MODE COM1 96 E 7 1 N 2 Type these command lines and press Enter COPY CON COM1 ABCDEF Z where COPY CON COM1 has the PC copy the following information to the COMI port ABCDEF are random characters entered at the host z Ctrl Z Enter sends the information to the printer The printer will print these characters A BCOE F 41 424344 4546 3XXXU 021 Note If you are using a different platform to communicate with your printer please refer to your host computer user s manual and the PL Programming Reference Manual for help downloading commands EasyCoder 3400e Bar Code Label Printer User s Manual 2 Operating the Printer This chapter describes how to use the printer This chapter covers these topics Understanding the front panel Loading roll media and media for self strip printing Loading thermal transfer ribbon Setting the media sensitivity number Communicati
46. TT m 69 T iithieaco cdita pedit cit bero en erbe do ea fe imr Evo dst 70 Printing Metlod nnissici uelis i uer rte ir chee Rove aps Lavado 70 T rindncospeed ss OOP OR O P Ee ERR E e PER He ER PR bs ace 70 BIbDOM Me 70 Self Sirip optional OKO RO tel Meu oa O O E bel O 70 Printer Options aene cete tra ep ohe eto erbe ro sii rea er aee terea 71 CC otratintitil CEL Ot LR PS EA G oie cepe ta ives br Recens ache a n plates 71 FasyLAN 10i Interface ceat a o teen ER RE eed 71 Easy LAN TOID Ada Piet cirie sioi ee apea re EEs ee rns 71 Easy LAN Wireless Optohkzsudu uds bu pt ad iae en s 71 Twinax Interfaces sinnn e cutie tige Pese Wola due stole vin pl e 71 i Intera ee orane ea e EEEa Ere kodek ka Erea EERI EET 71 PIMs Nees tasna aa sr doske EA eie basso lez A P 72 CUTE Tn aA E a co Son sh aU E E ao i TE TORN 72 Batoh Takeup ud EEE EE A oae vase PRESE ste 72 Self Sirip Printing taste cthbunidblotique bas cde la rd iie br eR debo 72 Kanji Katakana ne a eee O ORL O co en aa ee 72 Memory Expansion cer teet dee eH 72 Parallel Interface Pin DESctBHOols aea uscire prb b ett kei ae Rito eee at t n 72 Bar Code Symbologies S tip pDEESH deese Specie bep PAL MA Neo ni durmba toss Ds coule ak paie 73 2D Symbologies ceisio Ep ctor re EE rec Route rx ubo brada dogs 74 EasyCoder 3400e Bar Code Label Printer User s Manual vii Contents 2D Stacked Syimbologies nininini Md 74 2D Matrix sytmbologles ao net iae ncaa stgeencenvaueut
47. actory with the cardboard core locking brackets already attached Note If you do not use the correct core locking brackets you may experience printing problems or possible damage to the printer To change the cardboard core locking brackets to plastic core locking brackets 1 Pull up on the middle of the cardboard core locking bracket P N 065375 while pushing down on one end with your index finger until the end of the bracket is free of the ribbon hub Core locking bracket Bracket slot EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 2 Operating the Printer 2 Remove the other end of the bracket from the ribbon hub 3 Slide one end of the plastic core locking bracket P N 066792 into a bracket slot on the ribbon hub 4 Lift up on the middle of the bracket and use your index finger to slide the other end of the bracket into the remaining bracket slot on the ribbon hub To load thermal transfer ribbon 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Place the empty ribbon core that came with the printer onto the ribbon rewind hub 3 Detach the leader from the new thermal transfer ribbon roll and unwind the end of the ribbon approximately 20 32 centimeters 8 inches The edge of the ribbon has a leader with an adhesive strip on the leader edge for guiding the ribbon through the printhead mechanism 4 Slide the roll of thermal transfer ribbon ont
48. and hold the Feed Pause button while turning on the printer The printer prints out the hardware configuration label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn on switches 1 2 and 3 4 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings illustration on page 60 to see how to set the X forms adjust forward or backward a given number of increments 5 Press the Feed Pause button The printer prints out the software configuration label using the new Y forms adjust setting 6 Verify the Y forms adjust number on the software configuration label matches the number you set in Step 4 EasyCoder 3400e Bar Code Label Printer User s Manual 65 Chapter 6 Using Test and Service Mode 66 EasyCoder 3400e Bar Code Label Printer User s Manual A Specifications This chapter contains the following reference information Specifications Printer options Bar code symbologies supported EasyCoder 3400e Bar Code Label Printer User s Manual 67 Appendix A Specifications Printer Specifications 68 This section describes the specifications of the 3400e printer Dimensions no options installed Height 27 9 cm 11 in Width 26 7 cm 10 5 in Length 43 2 cm 17 in Weight 15 8 kg 35 lbs Electrical Requirements Input Voltage 100 120 or 230 VAC 10 Frequency 47 63
49. anji Katakana 72 memory expansion 72 twinax interface 71 plugging in 3 ports illustrated 8 RAM allocation 52 storage limitations 52 understanding 52 serial port 92 EasyCoder 3400e Bar Code Label Printer User s Manual Index printhead cleaning 34 definition 104 elements definition 104 specifications 70 printing hardware configuration label 7 increasing speed 53 software configuration label 25 speed specifications 70 straight through 18 test label 29 PrintSet using to communicate with the printer 29 problems communication 45 print quality 44 printer operation 42 protocols described 86 Multi Drop 88 Polling Mode D 88 Standard 86 user defined 89 XON XOFF 87 88 Q R QR Code 76 quality problems troubleshooting 44 RAM using efficiently 52 ready definition 104 Ready Busy line definition 104 removing the printer cover 4 requirements electrical 68 hardware and software 90 resetting memory 58 ribbon specifications 70 RS 232 definition 104 serial interface described 90 RS 422 definition 104 serial interface described 91 RS 485 definition 104 serial interface described 91 S scan definition 105 schedule of maintenance 32 selective transfer definition 105 self strip definition 105 printing loading media 20 specifications 70 sensitivity definition 105 111 Index serial port cables 9 definition 105 description 92 pin assignmen
50. ar Code Label Printer User s Manual 29 Chapter 2 Operating the Printer 30 To print the test label 1 2 3 4 Start PrintSet on your PC From the Options menu choose Test Print Select the Test Label option button Select either the Text or the Bar Code option button If you select to print text you can choose any font in the Select Printer Font list box If you select to print a bar code you can choose any symbology in the Select Symbology list box Choose Print Your attached printer prints a test label For example if you chose to print a bar code with the Code 39 symbology your printer prints a label similar to this one 0123456789 o co N i T e a o 3XXXU 030 EasyCoder 3400e Bar Code Label Printer User s Manual 3 Maintaining the Printer This chapter explains how to clean and maintain the printer Even though the printer can withstand harsh environments you must clean it on a regular basis to maximize performance It is very important to perform the maintenance procedures if you expose the printer to dirt or debris This chapter covers these topics Inspecting the printer Tools for cleaning the printer Maintenance schedule Cleaning the printhead Cleaning the printer covers Cleaning the drive roller and tear bar Cleaning the media guides and media path Cleaning the label sensors EasyCoder 3400e Bar Code Label Printer User s Manual 31 Chapter 3 Maintaining
51. des for the character sets that print if your printer is running under Emulation mode Emulation Mode Hex Codes 5B 5C 5D U S ASCII U K ASCII Germany France Norway Denmark Sweden Finland Spain Switzerland Italy 78 EasyCoder 3400e Bar Code Label Printer User s Manual Appendix B Character Sets IBM Translation Character Table If you are running your printer with IBM Translation enabled use this table to find the right hex codes for the international character sets IBM Translation Hex Codes 5B 5C 5D 5E 60 U S ASCII U K ASCII Germany France Norway Denmark Sweden Finland Spain Switzerland Italy EasyCoder 3400e Bar Code Label Printer User s Manual 79 Appendix B Character Sets Code Page 850 Character Table v ala eD 0 8 J 9 J 00 01 02 03 04 05 06 07 08 09 0A 0B oc OD 0 OF gt I 1 i L A M 10 14 12 13 15 16 17 18 19 1A 1B 1C 1D 1E 1F tinj l s m aj 1C D rye fe p 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2b 2F 0 1 2 3 4 5 6 7 8 9 als EUR 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F A BC DE F G HII JJ MIN O 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F POR S UVIWIXIYIZ 50 51 52 53 54 55 56 57 58 59 BA 5B 5C 5D 5E 5F 6B 6C 6D 6E 6F 71 72 73 74 75 D6 77 78 79 7A 7B 7C 7D TE 7F 89 8A 8B 8C 8D 8E 8F Eo o o j OU s 8X 93 97 F 90 91 92 94 95 F6 9
52. e fonctionnement d une m thode d un tat ou d un rapport qui doit tre strictement respect pour emp cher l endommagement ou la destruction de l quipement ou l alt ration ou la perte de donn es Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at http www intermec com click Support and then click Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at http www intermec com to download many of our current manuals in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at http intermec custhelp com to review technical information or to request technical support for your Intermec product x EasyCoder 3400e Bar Code Label Printer User s Manual Before You Begin Telephone Support These services are available fro
53. e Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer Printer Maintenance Schedule continued Printer Component Maintenance Period Drive roller and tear bar Clean after every five rolls of media If you are using hi tack adhesive you must clean after every Media path not sh eda pata ino shown roll of media If you are using tag stock or Edge guide continuous media you may want to clean after Upper media guide every five rolls of media or as necessary Clean TUM more often in environments that are harsh or Lower media guide dusty Thermal transfer ribbon TTR assist roller Self strip roller Label gap sensor not shown Label mark sensor not shown Label taken sensor Pinch roller TTR assist roller Label taken sensor E Tear bar EUG Upper media roller Z7 i ii SS NINN Lower media Pinch D Troma Due PU i MB erma uide roller Self strip printhead 3XXXU 032 roller Printer parts This illustration shows the printer parts that need to be cleaned Fora maintenance schedule of each part see the Printer Maintenance Schedule table on page 32 cleaning any part of the printer A Switch off the printer power and remove the power cord before Warni NP A aming Avertissement Mettez l imprimante hors tension et d branchez le c ble d alimentation avant de nettoyer une parte de l imprimante EasyCoder 3400e Bar Code Label Printer User s Manual 33
54. e media cover upward to release it from the printer frame 3 Lift the media cover away from the top of the printer Loading Media for Fanfold Printing Use the sample of fanfold media provided in the Media Envelope to complete the following procedures In fanfold printing you place a stack of fanfold media at the rear of the printer and feed it into the printer through a slot in the rear cover Refer to Chapter 2 Operating the Printer for instructions on loading rolls of media To load media for fanfold printing 1 Open the printer 2 Disengage the printhead by rotating the head lift lever clockwise until it releases 3 Move the supply roll retainer by turning it counterclockwise and sliding it to the outer end of the supply roll post 4 Place the fanfold media slightly lower than the slot in the printer back cover Line the box of fanfold media up with the label path through the printer Insert media through the slot at the rear of the printer and thread it over the supply roll post See the next illustration EasyCoder 3400e Bar Code Label Printer User s Manual 5 Chapter 1 Getting Started Fanfold media Sp ee roll Supply roll retainer post 3XXXU 006 5 To allow easy access to the media path pull down on the lower media guide Make sure that the edge guide is slid all the way to the outer edge of the edge guide plate 6 Insert the fanfold media through the printer mechanism as shown in the
55. e symbology used extensively in retail particularly the grocery industry User Defined Characters UDC See graphic User Defined Fonts UDF See soft font variable data field Bar code and text fields that change from one label to the next XON XOFF protocol A protocol that stops the host from sending data when the printer buffer fills up and starts it again when the buffer empties 106 EasyCoder 3400e Bar Code Label Printer User s Manual x EasyCoder 3400e Bar Code Label Printer User s Manual 107 Index Numbers 2D symbologies Code 16K 74 Code 49 75 Data Matrix 75 described 74 Maxicode 75 PDF417 75 QR Code 76 86XX Emulation mode 62 A AC power receptacle 3 adjustments bias adjust screw 48 darkness adjust control 49 label mark sensor 50 X forms adjust 64 Y forms adjust 65 Advanced mode international character sets 78 Alert LED troubleshooting 43 AS400 connecting to the 3400 10 ASCII definition 100 table 96 97 B backing definition 100 bands image 53 bar code definition 100 symbologies 2D stacked Code 16K 74 Code 49 75 list of 74 PDF417 75 2D matrix Data Matrix 75 list of 75 Maxicode 75 OR Code 76 Codabar 73 Code 11 73 Code 128 73 Code 2 of 5 73 Code 39 73 Code 93 73 EAN 74 Interleaved 2 of 5 74 list of 73 POSTNET 74 UPC 74 batch takeup definition 100 BEL definition 100 bias adjust screw adjusting 48 using for optimal print quality
56. e topics Troubleshooting checklist Printer operation problems Printer quality problems Communication problems Preventing data loss EasyCoder 3400e Bar Code Label Printer User s Manual 41 Chapter 4 Troubleshooting Troubleshooting Checklist Even though Intermec designed your printer to operate under harsh conditions you may still encounter a printer operation print quality or communication problem at some time You can easily fix most of the errors you encounter and consequently not delay operation of the printer for very long To troubleshoot your printer 1 First try cleaning the printer components and checking all of the connections See Chapter 3 Maintaining the Printer for details 2 If cleaning the printer and checking the connections does not solve the problem use the following tables to locate the symptom Follow the solution in the table to fix your problem If you receive an error message refer to the JPL Programming Reference Manual P N 066396 for a complete list of error messages and their solutions If the problem persists contact your Intermec Customer Service Representative 1 800 755 5505 from North America If you are an international customer contact your local Intermec representative Printer Operation Problems If your printer is not operating correctly try locating the problem in the next table Printer Operation Problems Symptom No power or loss of power
57. ed from logic gnd 31 16 IN Clears I OINTO latch 32 33 OUT See printer display Bar Code Symbologies Supported The e series printers support the following bar code symbologies Supported Bar Code Symbologies Symbology Codabar Code 2 of 5 Code 11 Code 39 Code 93 Code 128 Description Originally developed in 1972 Codabar is a numeric symbology most commonly used in libraries blood banks and air parcel express applications Code 2 of 5 is a straightforward numeric symbology developed in the late 1960s It has been used for warehouse sorting systems photofinishing envelope identification and for tracking sequentially numbered airline tickets All information is contained in the width of the bars the spaces do not contain information Code 11 was developed in early 1977 to satisfy requirements for a very high density discrete numeric bar code The most extensive application of Code 11 has been for labeling telecommunications equipment Code 39 is the first alphanumeric symbology ever developed and is the standard non retail bar code It is a discrete self checking symbology of variable length and is used mostly by the automobile and medical industries Introduced in 1983 Code 93 was specially designed to complement Code 39 With the correct reading equipment the two alphanumeric codes may be interchanged throughout a system without making any changes to software Code 128 was introduced in 1981 as a very h
58. ed in 1987 as a means of labeling very small objects A Code 49 bar code contains from two to eight adjacent rows each separated by a one module separator bar PDF417 PDF417 is a stacked 2D symbology that provides the ability to scan across rows of code Each row consists of start stop characters row identifiers and symbol characters called codewords Each codeword consists of four bars and four spaces and contain the actual data In addition to being able to condense a large amount of information into the stacked format PDF417 provides an extensive error detection and correction option Up to 510 characters can be recovered if they are lost due to an error in scanning or if the label is damaged PDF417 codes can be scanned with a laser scanner or imaging device that features 2D code scanning capability 2D Matrix Symbologies 2D matrix symbologies such as Maxicode use both the horizontal and vertical axes to encode data even more efficiently than stacked symbologies 2D matrix codes are created as a matrix of square elements with each element being either white or black to encode data in a binary code Extensive error detection and correction codes are appended to 2D matrix symbologies often automatically 2D matrix symbologies generally cannot be read with a laser scanner Instead they are read by a digital imager that captures the entire symbol at once instead of scanning each component individually Since the components of 2D
59. eplace the media cover Cleaning the Media Guides and Media Path You should clean the media guides and media path regularly to keep debris off the media surface and printhead where irregularities can spoil print quality or damage the printhead Cleaning the guides also prevents the media from skewing or improperly tracking as it travels through the paper path which can result in smeared images and print off the side of the label Always clean the media guides immediately after a label jam in the printer To clean the media guides and media path 1 Turn the On Off switch to the off position and remove the power cord Remove the media cover 2 3 Remove the media and ribbon if necessary 4 Pull down on the lower media guide to open up the media path 3XXXU 035 5 Use the cloth moistened with isopropyl alcohol to clean the upper and lower media guides Be sure to remove all traces of debris Release the lower media guide 6 Remove all traces of dust paper and adhesive from the media path with a soft bristle brush or vacuum 7 Replace the media and ribbon 8 If you are finished cleaning replace the media cover EasyCoder 3400e Bar Code Label Printer User s Manual 37 Chapter 3 Maintaining the Printer Cleaning the Label Sensors 38 Cotton Drive roller Three label sensors on the printer require regular cleaning T 1 Label taken sensor Label mark sensor Label gap sensor 0 clean the label sen
60. er prints the software configuration label and stops at the new location For example you print a label and discover that it does not extend far enough from the tear bar You need to move the label rest point forward 10 dot increments 0 05 inch so that the printer feeds more label out when it is done printing Find 10 in the of Dot Increments column It shows a 1 in the columns of DIP switches 2 and 4 and a O in the columns of 1 3 and 5 The 1 tells you to turn the switch on The O tells you to turn the switch off Turn on switches 2 and 4 Turn off all other switches Adjusting the Label Rest Point The label rest point configuration command adjusts the point at which the printer presents each label for removal Use this command in conjunction with self strip applications The label rest point adjust range is from 30 dot increments farthest back to 30 dot increments farthest forward Use a negative number if you want the printer to retract the label a number of dot increments after it prints the label Use a positive number if you want the printer to feed the label a number of dot increments after it prints the label There are three ways to adjust the label rest point You can use the Test and Service DIP switch bank Follow the procedure below to use the DIP switch settings to adjust the label rest point You can set it by using the PrintSet application software See the Paper Handling portion of PrintSet for more infor
61. er status response protocol For each block sent the host must wait for the appropriate response before sending the next block lt DC1 gt Except for single character status commands lt ENQ gt and lt VT gt Standard protocol transmits characters in message blocks beginning with the start of text lt STX gt character and ending with the end of text lt ETX gt character Message blocks can be up to 255 characters including the start of text and end of text characters The printer auto discriminates between Standard Polling Mode D and Multi Drop protocols The printer returns its highest priority status when it receives a valid block lt STX gt data lt ETX gt or when it receives the status request command lt ENQ gt When the printer receives the status dump command lt VT gt the printer returns all active status The printer status response time ranges from 30ms to 100ms depending on the complexity of the received message block In the case of a transmission error the printer responds with a lt NAK gt and discards the entire message block The next table shows printer status conditions in descending order of priority status response characters and pin 11 20 states Intermec Standard Protocol Printer Status Conditions Printer Status Character Pin 11 20 Buffer already full GS Busy Ribbon fault US Busy No label stock EM Busy Buffer now full DC3 Busy Printhead hot SI Busy Offline paused DC3 Busy Label at strip
62. es ieueucas datu heeded 75 Character Sets opi ub v im ati pauli tte ARR Rr uti ae oan 77 International Character Sets cc ccccccssccccsssssccesssscccccssssccscssssecsessssscsesssescecssescecsssssecsseseeees 78 Advanced Character Tables ceire rsrsrs isiin reene ea iier i aia Easa iE 78 Emulation Mode Character Table eene 78 IBM Translation Character Table eee 79 Code Page 850 Character Tablet queues es un ae pq tiep Rea epus Qu Ei DE D 80 Extended Character Sets abesset teret tele davhesssadabneoesessrseddbactededasbosesadebsetne 81 Communications Reference T 1 1 1 steer 85 Communications Protocols 3 5 siint 86 Intermec Standard Protocol eene rennen entente 86 XON XOFF Protocol Software and Hardware Flow Control 87 XON XOFF No Status Protocol eese eis 88 Polline Mode ea ca ace ee Vena oso T tuU A en R a NOSE A dr o Ono 88 M lti Dr p PEotoGolo nac edt OT Rr ri OR HORE oes pean nee 88 User Defined Protocole 2 nuu eode hte etes irt 88 Host Requirements eno iter i qoe uen 90 Communications Boundarics cccccccssscsceessssccecssssecccssssscsessssscscessesesesssscseeeasecs 90 Communications Interfaces cc ccccsssccccsssssccssssscececssssccsessssccecsssesceesusescecsussecesusessessaseseesuas 90 RS2232 Serial Interface eue ce ice treten aleae rete e ae eerte 90 RS 422 Serial Interfaces
63. fatermec Val User s Manual Te EasyCoder 3400e Bar Code Label Printer Intermec Technologies Corporation Corporate Headquarters 6001 36th Avenue West Everett WA 98203 U S A www intermec com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2003 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech CrossBar Data Collection Browser dcBrowser Duratherm EasyCoder EasyLAN Enterprise Wireless LAN EZBuilder Fingerprint i gistics INCA under license InterDriver Intermec Printer Network Manager IRL JANUS LabelShop Mobile Framework MobileLAN Nor Ware Pen Key Precision Print PrintSet RoutePower TE 2000 Trakker Antares UAP Universal Access Point and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial fas
64. fault sensitivity setting for thermal transfer media is 567 For direct thermal media the default sensitivity setting is 470 Use the PrintSet software your third party software or the IPL command set to change the MSN If you want to see the current sensitivity setting of your printer print out a software configuration label To print a software configuration label 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning the printer on The printer prints out a hardware configuration label 3 Set the DIP switches to print out the software test label Top Bank Set switches 1 through 6 and 8 off Set switch 7 on Bottom Bank Set switches 1 through 8 off 4 Hold the Feed Pause button down for 1 second The printer prints out the software configuration label 5 Return the DIP switches to their original settings 6 Turn the printer power off and then on EasyCoder 3400e Bar Code Label Printer User s Manual 25 Chapter 2 Operating the Printer Setting the MSN for Intermec Media and Ribbon For direct thermal media use the three digit sensitivity number located on the roll of media to set the sensitivity number You can also use the values from the tables in the next section For thermal transfer media you need to look in two places to determine the sensitivity number The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk in place of one of the di
65. figuration commands down from the host You can change these configuration commands by setting the Test and Service mode DIP switches Label rest point 86XX emulation X forms adjust Y forms adjust Top Bank Bottom Bank O OFF OFF a Ree an je Ziz V ZIZIIZII EZ ZZ ZZ ON 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Label Rest Point O 1 1 Adjust Forward o N N N N N Adjust Backward 1 N N N N N 86XX Emulation 101 Advance Mode o o 10 Mil 1 O0 15 Mil 1 X Forms Adjust 1 1 1 1 Adjust Forward o N N N N N Adjust Backward 1 N N N N N Y Forms Adjust 1 1 10 N NN NN N Number Least significant bit first 3XXXU 046 Configuration DIP switch settings This illustration shows the Test and Service mode DIP switch settings for changing the configuration commands EasyCoder 3400e Bar Code Label Printer User s Manual 59 Chapter 6 Using Test and Service Mode Setting the Number of Dot Increments 60 You can move the label rest point and X forms adjust configuration commands forward or backward by setting the printer DIP switches Use the top bank of DIP switches to determine whether the movement is forward or backward Use the bottom bank of DIP switches to set the number of dot increments for label rest point X forms adjust and Y forms adjust The printer moves in 5 mil increments or 0 005 inch per dot Bottom Bank
66. gits On thermal transfer media the rating contains the first and second digits with an asterisk in place of the third digit The number on the ribbon has the first and third digits with an asterisk in place of the second digit To optimize the sensitivity number for thermal transfer media you combine the digits as in this example Example Optimizing the Sensitivity Number Sensitivity Media or Ribbon Number Description Thermal transfer media 56 The asterisk reserves the third digit to identify the ribbon s sensitivity number Thermal transfer ribbon 5 7 The asterisk reserves the second digit to identify the media s sensitivity number 567 Optimized sensitivity number Setting the MSN for Other Media and Ribbon If you are not using Intermec media and ribbon or you misplaced your packaging with the three digit sensitivity number label on it you can set the approximate sensitivity number The first column of the Direct Thermal and Thermal Transfer Media Sensitivity Settings tables list the approximate sensitivity settings To achieve acceptable print quality enter the three digit MSN for example 800 If you are unsure of how to set the MSN start with the highest setting which provides the lowest energy 800 for thermal transfer and 700 for direct thermal and work your way down until you achieve the best print quality You can also use PrintSet s Print Quality Wizard to help achieve print quality 26 EasyCoder 3
67. h encodes 6 digits UPC has been used in the supermarket industry since 1973 UPC supplemental code is intended for only periodical issue numbers 2D symbologies provide a more efficient way of encoding data than standard bar code symbologies 2D symbologies use two dimensions to hold data instead of one allowing much more information to be stored in a smaller amount of space Your printer provides the capability for printing both stacked and matrix 2D symbologies 2D Stacked Symbologies 2D stacked symbologies consist of short linear segments stacked on top of each other In addition to being able to condense a large amount of information into the stacked format PDF417 provides an extensive error detection and correction option Up to 510 characters can be recovered if they are lost due to an error in scanning or if the label is damaged 2D stacked symbologies can be scanned with a laser scanner or imaging device that features 2D code scanning capability Supported 2D Stacked Symbologies Symbology Description Code 16K Introduced in 1988 Code 16K is an alphanumeric symbology similar to Code 49 in that it employs multiple rows from 2 to 16 Each row is fixed length and uses a mirror image of the Code 128 coding patterns EasyCoder 3400e Bar Code Label Printer User s Manual Appendix A Specifications Supported 2D Stacked Symbologies continued Symbology Description Code 49 Code 49 is an alphanumeric symbology develop
68. hics or pages stored in the memory of one printer to the memory of another self strip An internal device for the printer that presents each label after it is printed with the backing removed so it may be applied immediately Self strip is a standard feature on the 3400e printer sensitivity The responsiveness of thermal media or of thermal transfer ribbon to heat it is determined by the time required for a unit measure of heat to affect the media or ribbon serial A communication scheme in which the bits of a byte are transferred one at a time Often serial transmission is used to link host computers to terminals and PCs to printers soft font A file stored in the printer to provide the ability to print text using fonts that are not resident in the printer Standard protocol A communications protocol capable of controlling communications between two devices connected by a single data communication line symbology A scheme for encoding data as a bar code Code 39 Interleaved 2 of 5 and Code One are examples of different symbologies thermal transfer A method of printing by which heat from the printhead melts ink from the ribbon onto media The ink adheres to the media as it cools top of form The point where printing can start on a label Separated from the edge of the label by the margin EasyCoder 3400e Bar Code Label Printer User s Manual 105 Glossary UPC Universal Product Code A numeric 12 digit bar cod
69. hion and to the benefit of the trademark owner with no intention of infringement There are U S and foreign patents pending The name Centronics is wholly owned by GENICOM Corporation IBM is a registered trademark of International Business Machines Corporation ii EasyCoder 3400e Bar Code Label Printer User s Manual Document Change Record This page records changes to this document The document was originally released as version 001 Version Date Description of Change 002 07 2003 Updated the user s manual to include the EasyLAN 10i2 adapter accessory and the EasyLAN Wireless option EasyCoder 3400e Bar Code Label Printer User s Manual iii EasyCoder 3400e Bar Code Label Printer User s Manual Contents Contents before You BSpibiaucesud iani cust kde a Gass Haba LH REOR Va bo Guat PIS R UI pn Gob bo o ix Safety SUMMA Lo etat Bague etait b a a e dp vat pa D OS ne aud ix Safety ICONS det otos debe goi b utilia E B Viae mise lobo ras ix Global services and SHBDOEE odd cose aiti a diia old do hel eeu dde x Who Should Read This Document aieo eb ee Meet terra o ea eles xi Related Diocumelpinoistee vibe deuda Du ue zbo sk bdy du do ut dua ARMED P MG xi 1 Getting Started dobou ot stata b bte id uit hts 1 Getting to Know Your Printer cece eter rere erede er Ee Lapin 2 Preparing the Printer for Installation o eese sen Lid pur sterio Ite bla ages PO b irte had 3 Plugging lithe Printer Lo pedit e vele his soba ba skt er
70. ides these statistics Amount of installed memory Amount of media printed Printhead configuration Firmware information Printhead alignment the vertical lines If a Hardware Configuration Test Label Does Not Print If you are unable to print a hardware configuration test label see Printer Operation Problems on page 42 Connecting the Printer to Your System You can connect your printer to a PC a local area network an AS 400 or other midrange computer or a mainframe This section tells you how to connect your printer to any of these systems You can use any of these three ports on the rear of the printer Serial communications port Parallel port O board port if you have an adapter card installed Optional I O board port Serial communications port 3XXXU 008 Printer ports This illustration shows you where to connect your system to the printer 8 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 1 Getting Started Connecting Your Printer to a PC You can connect your printer to either a serial port or parallel port on your PC You must provide the correct cables for connecting the printer See the following sections for cable information Contact your Intermec representative for ordering assistance if you do not have the appropriate cables Connecting the Printer to a PC Serial Port To connect the printer to your PC serial port you need a shielded
71. ieosgte coe rie t Rt infe eia 36 Cleaning the Media Guides and Media Path sss 37 Cleaning the Label Sensors receno ereere ia a exe Diae Repub rh eate 38 4 Troubleshooting tg Sam boud attuali dn 4l Troubleshooting Checklist cue aimi Methodo i Carte abi C beze e p 42 Printer Operation Problems ciae eure th t erect eas iu ipe e o D Poe dr oa 42 Print Q ality Problem Sii pieirii an CRC eee ri tse EUN Tau ty tetti ke eR 44 Communication Problems quu ue dT RR dn ERU re ooo RE de dd 45 Pievengnm Data OS garg ccs esne qe Go ahud etc ka ue NUS des Urdu dried ge eB Ur e nach co 46 5 Optimizing Printer Performance sse 47 Optimizing and Maintaining Print Quality 15 poe cct b rennin 48 Correcting Uneven Print Quality oiii theses Cr dito detinet iduto darti rait p e Ret sae 48 Adj sting the Print Darkness deep eris nete el ue Pes Vais de riw k 49 Adjusting the Label Mark SEBS E oco pterea Eten kt idt epo Du reti Rot pe Ren pad 50 Using the Printer Memory Effilelitly cisci sdapbesesree ph UM LA Nob veubnk seo DE cubes ite 52 How Is the Printer Storage Memory D sedo ust ie sebo pps ERR AE 52 Making the Most of Your Memotyuninntisdeintei iecit DAD iieri es kauce 52 lrcieasinp Lhroneliput asinos usn Wea er nadia aonar i a a in 53 Wirt ls ali Image PATA octets teo un LA osten ma TS stato t Ste 53 vi EasyCoder 3400e Bar Code Label Printer User s Manual Contents How the Image Bands Command Works 2 5 deceptis rica
72. igh density alphanumeric symbology It is a variable length continuous code that employs multiple element widths EasyCoder 3400e Bar Code Label Printer User s Manual 73 Appendix A Specifications 2D Symbologies 74 Supported Bar Code Symbologies continued Symbology Description EAN The European Article Numbering system abbreviated as EAN is a numeric superset of UPC EAN has both a version that uses 8 digits and a version that uses 13 digits The version with 13 digits encodes the same number of bars as 12 digit UPC Version A but the 13th digit is encoded into a parity pattern at the left of the center guard bar Interleaved Interleaved 2 of 5 is a high density self checking continuous numeric 2 of 5 symbology which has mainly been used in the distribution industry Interleaved 2 of 5 actually encodes two digits one in the bars and one in the spaces POSTNET The Postal Numeric Encoding Technique POSTNET uses binary digits represented as full bars and half bars to provide a numeric bar code symbology that is easily read and decoded by optical reading systems POSTNET provides both error detection and correction capabilities HIBC 128 See the IPL Programming Reference Manual for a complete list UPC Universal Product Code UPC is a subset of EAN It is a fixed length numeric continuous symbology employing four element widths Two common types of UPC are Version A which encodes 12 digits and Version E whic
73. in Fonts c20 8 point c21 12 point c22 20 point c25 c26 c28 outline fonts c30 c41 monospace fonts 6 point to 36 point aulae llle co co on co oc oo oe o lla lle lle la lalalalalala HSE bl Ee E ERE ERE 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F afe clolele fala z iy K t M N O 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F PAA A PAA P PAA ER ERE APA 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F RENE EE ER ERES ERE EE 61 62 63 64 65 67 68 69 6A 6B 6C 6D 6E 6F P PAE EA E ER ER EE E 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D TE 7F ie a X a je A1 A2 A3 A4 A5 A6 A7 A8 A9 AA AB AC AD AE AF 2 3 f 1 0 u 1 gt ak 53 A B1 B5 BC BD BE eel IRAE DA DB DC DD DE 1 D2 D3 D4 ps D7 D8 D8 DF JHHHHHHHHHHBHRH E7 E8 E9 EA EC ED EE EF AP E a ro Ft re ra Fa rs re rz ra Fo FA FB FC FD FE FF 44XXU070 eps Note You cannot print these characters as 4 x 4 inch graphics because there is white space surrounding the characters that prevents the image from reaching the maximum graphic size EasyCoder 3400e Bar Code Label Printer User s Manual Appendix B Character Sets Characters in Font c23 OCRA SEE EECEHBESR 45 BRENNEN 5F LLL A 44XXU071 eps EasyCoder 3400e Bar Code Label Printer User s Manual 83 Appendix B Character Sets Characters in Font c24 OCR B Size 2 D1 2 3 4 5 6 o7 8 9 A
74. ing removed This option must be ordered when you order your printer Kanji Katakana This option allows the printer to print Japanese characters in two Kanji fonts and three Katakana fonts This option also provides increased storage capacity Memory Expansion You can install a flash SIMM module into the SIMM socket on the main PCB to hold more fonts or bitmap graphics You can also install a DRAM SIMM to increase the image buffering capabilities of the printer You can purchase either module in 8 or 16 MB sizes only Parallel Interface Pin Descriptions 72 The following table lists the pin descriptions for the printer s parallel interface connector Parallel Interface Pin Descriptions Signal Pin Return Direction Description DATASTB 1 19 IN Negative pulse Latches DBO 7 on the rising edge Eight bits in parallel provide data input High is logical 1 and LOW is logical 0 DBO p 20 IN DB1 3 21 IN DB2 4 22 IN DB3 5 23 IN EasyCoder 3400e Bar Code Label Printer User s Manual Appendix A Specifications Parallel Interface Pin Descriptions continued Signal DB4 DB5 DB6 DB7 ACK BUSY PE SELECT CHASSIS GND INIT FAULT Pin Return Direction Description 24 IN 25 IN 8 26 IN 9 D7 IN 10 28 OUT Negative pulse Data has been received 11 29 OUT If HIGH printer cannot receive data 12 30 OUT If HIGH out of ribbon or media 13 OUT Pulled to 5V Printer is on 17 Printer s chassis gnd isolat
75. int the label at the slowest speed 2 ips with the highest number of image bands 20 You need to continue with Step 3 3 Return to the original print speed and increase the original number of image bands one at a time Continue to increase the number of image bands until the printer prints a label correctly If the printer still aborts and reprints at the highest image band setting you may be trying to optimize at a print speed that is too high for your label format Try optimizing the number of image bands at a lower print speed or add an expansion DRAM SIMM To print very complex labels at high speeds you must allocate enough image bands to completely image the label before printing Allocate one band for each inch of label length By doing this you can print at any speed However there may be a considerable delay between labels 54 EasyCoder 3400e Bar Code Label Printer User s Manual 6 Using Test and Service Mode This chapter explains the different procedures you can perform while the printer is in Test and Service mode Use Test and Service mode on the printer to print test labels perform special procedures and change select configuration commands This chapter covers these topics How to use Test and Service mode Printing test labels Using data line print to troubleshoot communications Resetting printer memory Setting configuration commands EasyCoder 3400e Bar Code Label Printer User s Manual 55 Chap
76. irectly underneath it Hold the Feed Pause button down to momentarily suspend the test Press the Feed Pause y P button longer to transmit the firmware program and version number to n 8 prog the host To enter Data Line Print mode 1 Turn the On Off switch to the off position 2 Press down and hold the Feed Pause button while turning on the printer The hardware configuration test label prints out You are now in Data Line Print mode Resetting the Memory on Your Printer 58 Use memory reset if you want to return your printer to its default configuration or if you need to increase the amount of memory available in your printer You can also use memory reset to clear pages and formats user defined characters and fonts configurations tables or all of these parameters EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode To use memory reset 1 Turn the printer off 2 Press and hold the Feed Pause button while turning on the printer The printer prints a hardware configuration test label 3 Set the DIP switches to reset a portion or all of the memory by using the Test and Service Mode DIP Switch Settings illustration on page 57 4 Hold the Feed Pause button down for 1 second The printer resets a portion or all of its memory Setting Configuration Commands in Test and Service Mode Test and Service mode also provides you with an alternative to using PrintSet or sending con
77. ium 4 Paper Premium 563 Duratran II 1 Premium 7 533 European Tag Premium 6 527 Duratran II Tag 7 6 mil Premium 7 513 European Coated Premium 6 300 Series Low 369 Super Premium Poly Super 5 Sensitivity Premium 3 Plastic 366 Super Premium Poly Super 5 Premium 7 200 Series Low 238 Gloss Polyimide 3 Sensitivity Kapton Gloss Super Kapton Premium 236 Gloss Polyimide 3 Kapton Super Premium 7 226 Matte Polyimide 3 Kapton Super Premium 7 222 Matte Polyimide 3 Kapton Matte Super Premium Communicating With the Printer 28 You are now ready to print labels by downloading data from the host to the printer Downloading is the universal term used to describe the transfer of information from the host to any connected peripheral device such as your printer When you transfer data from your printer to the PC or host you are performing a process called uploading You can use several methods to download information in your data collection system The next sections describe different ways to communicate with the printer EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 2 Operating the Printer Using the PrintSet Software Use the PrintSet application software to easily configure your printer from your PC You can upload the current configuration settings modify them and then download them to your printer PrintSet also lets you download graphics and fonts print test labels using resident fonts
78. loading 5 faults media or system 17 Feed Pause button definition 101 functions of 17 illustrated 16 using 17 field definition 101 fixed data field definition 101 fixed format definition 101 flash SIMM additional storage memory 52 flow control 87 font and graphics specifications 69 definition 101 extended character sets 81 file definition 101 format file definition 101 positioning with DIP switches 63 forms adjust positioning the label format 63 X forms setting 64 Y forms setting 65 front panel LEDs 16 understanding 16 full ASCII table 96 97 G H I graphic definition 102 specifications 69 hardware configuration test label printing 7 HIBC definition 102 host reguirements communications 90 human readable definition 102 IBM translation character table 79 109 Index image bands definition 102 description 53 function 54 optimizing with print speed 54 imaging definition 102 increasing printer throughput 53 inspecting the printer 32 installing printer 3 interfaces communications 90 EasyLAN 10i 71 EasyLAN 10i2 adapter accessory 71 EasyLAN Wireless 71 RS 232 90 RS 422 91 RS 485 91 Interleaved 2 of 5 74 Intermec Standard protocol described 86 international character sets 78 IPL commands using to communicate 29 ips definition 102 ISO definition 102 KL Kanji Katakana option 72 label definition 102 format definition 102 positi
79. lockwise j Turn the darkness adjust for lighter density Screwdriver 3XXXU 037 The label mark sensor detects the mark on the back of continuous media stock The printer uses the output to determine the start of print The label mark sensor is behind the platen roller and near the inboard edge of the printer To adjust the label mark sensor 1 Remove the media cover and locate the label mark sensor 2 Use your index finger to slide the label mark sensor to the correct position for your media You can position the label mark sensor anywhere from the inboard edge of the printer to the center of the paper path See the next illustration 50 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 5 Optimizing Printer Performance Platen Locate the label mark sensor behind the platen roller near the inboard edge of the printer Use your index finger to adjust the label mark sensor Inboard edge of printer The platen roller is not shown for clarity only Label mark Sensor The label mark sensor can be positioned no more than 1 from the inboard edge 3XXXU 040 3 Enable mark printing with PrintSet your third party software or IPL commands For help see PrintSet online help your third party documentation or the IPL Programming Reference Manual 4 Print a few labels or press Feed Pause two times to make sure that the label
80. m Intermec Technologies Corporation Call 1 800 755 5505 Service Description and choose this option Factory Repair and Request a return authorization 1 On site Repair number for authorized service center repair or request an on site repair technician Technical Support Get technical support on your 2 Intermec product Service Contract Inquire about an existing 3 Status contract renew a contract or ask invoicing questions Schedule Site Surveys Schedule a site survey or request 4 or Installations a product or system installation Ordering Products Talk to sales administration place 5 an order or check the status of your order Who Should Read This Document The manual provides you with information about the features of the EasyCoder 3400e printer and tells you how to install configure operate maintain and troubleshoot them Before you install and configure the 3400e you should be familiar with your network and general networking terms such as IP address Related Documents The Intermec web site at http www intermec com contains many of our documents that you can download in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor EasyCoder 3400e Bar Code Label Printer User s Manual xi Before You Begin xii EasyCoder 3400e Bar Code Label Printer User s Manual 7 Getting Started This chapter describes the EasyCoder 3400e printer
81. mark sensor is detecting the black mark on the media 5 Replace the media cover EasyCoder 3400e Bar Code Label Printer User s Manual 51 Chapter 5 Optimizing Printer Performance Using the Printer Memory Efficiently To receive the best performance from your printer you must understand how to use the printer memory The following sections can help you determine the most efficient way to use your printer memory How Is the Printer Storage Memory Used There is enough storage memory in the printer to store several different label formats and still retain enough memory to store downloaded fonts graphics and data Be careful of how you use your printer memory The printer uses flash memory for storing tables pages formats fonts and user defined characters UDCs The 3400e printer has 128K of flash memory available for storage If you require additional storage memory you can purchase flash SIMM for the printer The printer supports these parameters independent of the amount of memory installed or allocated by the printer Maximum number of formats 99 You can edit formats 1 to 99 You cannot edit default format 0 Fields per format 200 Maximum data buffer size for a field 3550 Maximum number of UDCs 100 e Maximum number of user defined fonts 16 Making the Most of Your Memory 52 There are limits to the number of formats fonts graphics or pages that you can store in the printer You can define
82. mation e You can use the IPL command See the ZPL Programming Reference Manual for more information To adjust the label rest point 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints the hardware configuration test label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn off switch 1 and turn on switches 2 and 3 See the next illustration To adjust the label rest point forward feed more label turn off DIP switch 4 To adjust the label rest point backward retract label turn on DIP switch 4 EasyCoder 3400e Bar Code Label Printer User s Manual 61 Chapter 6 Using Test and Service Mode Top Bank Top Bank DER PRSS OFF ON 1 2 3 4 2 3 4 Switch settings Switch settings for feeding for retracting label label forward 3XXXU 048 In che bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings illustration on page 60 Press the Feed Pause button The printer prints the software configuration label and stops at the new location Verify that the label rest point number on the software configuration label matches the number you set in Step 4 Try printing again to see if you need to readjust the DIP switches in the bottom bank If you need to
83. matrix symbologies are decoded after the image is captured they permit very fast data collection Supported 2D Matrix Symbologies Symbology Description Data Matrix Data Matrix is a 2D matrix symbology that is made up of square modules arranged within a perimeter finder pattern The finder pattern is a perimeter to the data region and is one module wide Two adjacent sides are solid dark lines These lines are used to define physical size orientation and symbol distortion Maxicode Maxicode is a fixed size symbology that is made up of offset rows of hexagonal elements arranged around a bull s eye finder pattern Each hexagon represents one bit of information and is either black or white depending on the state of the encoded data bit United Parcel Service UPS Research and Development developed Maxicode for the specific purpose of encoding information about a parcel This symbology only encodes very specific data that is divided into the following fields a 5 digit zip code a 4 digit zip code extension a 3 digit country code a 3 digit class of service and a string of uppercase letters numbers or limited punctuation marks EasyCoder 3400e Bar Code Label Printer User s Manual 75 Appendix A Specifications Supported 2D Matrix Symbologies continued Symbology Description QR Code QR Quick Response Code is a matrix 2D symbology that encodes data into patterns consisting of black and white dots or modules A three positi
84. mpty Pause Flashing Paused C Feed Pause On Media fault 3440U 012 LED states This illustration shows what each LED state indicates LED States for Problems Problem Over Temperature Media or System Faults Using the Feed Pause Button LED State If the printer overheats the Alert LED flashes and the printer stops Do not try to troubleshoot or adjust the printer just allow the printer enough time to cool down and it will resume operation on its own If the Empty Pause or the Alert LED remains on your printer is experiencing a media or system fault For help see Chapter 4 Troubleshooting The Feed Pause button located on the front of the printer performs several functions depending on the mode of the printer Feed Pause Button Functions Printer Mode Idle Printing You Want To Feed out one label or a minimum specified amount of media Continuously feed media Take the printer offline Pause the printer Cancel the current print job EasyCoder 3400e Bar Code Label Printer User s Manual What to Do Press and release the Feed Pause button Press and hold the Feed Pause button When you release the button the media stops feeding Press the Feed Pause button twice Press the button again to bring the printer online Press and release the Feed Pause button Press and release the button again to resume printing Press and hold the Feed Pause button until the printer stops
85. n the accompanying table Communication Problems Symptom Possible Causes Solution Printer does not Serial port is incorrectly configured Make sure the printer s serial port settings communicate with the host match those of the host To check the serial port settings print a software configuration test label as described on page 25 Damaged or incorrect I O cable Check the connections at both ends or replace the cable See Appendix C for cable information EasyCoder 3400e Bar Code Label Printer User s Manual 45 Chapter 4 Troubleshooting Preventing Data Loss 46 Several problems can cause data loss or communication problems on the printer Data loss can result in printing errors or missing field data Your printer is a serial ASCII device It communicates with the host through an ASCII serial communication I O port Hardware handshaking involves the use of a hardware wire Software handshaking involves a two way datalink between the devices The two devices communicate with each other without losing data through the use of handshaking The printer sends both forms of handshaking simultaneously when the printer s input buffer is full Any loss of data can cause printing errors Hardware handshaking uses pin 11 or pin 20 of the RS 232 interface to control data flow When the printer is using Intermec Standard protocol it holds pins 11 and 20 high when the printer is ready to receive data The printer holds the pins low
86. ncluding backing Reflective sensor mark length Notch length Notch height depth Roll diameter EasyCoder 3400e Bar Code Label Printer User s Manual Minimum 16 5 mm 0 65 in 19 1 mm 0 75 in 2 54 mm 0 10 in 25 4 mm 1 0 in 12 7 mm 0 5 in 0 08 mm 0 0031 in 2 54 mm 0 10 in 2 54 mm 0 10 in 6 4 mm 0 25 in N A Maximum 111 8 mm 4 4 in 114 3 mm 4 5 in 25 4 mm 1 0 in 609 6 mm 24 in 609 6 mm 24 in 0 30 mm 0 012 in 12 7 mm 0 5 in 3 18 mm 0 125 in 12 7 mm 0 5 in 213 mm 8 38 in 69 Appendix A Specifications 70 Printhead 200 dpi Printed dot size 0 127 mm 0 00492 inch square Width 104 mm 4 1 inches square Resolution 8 dots per mm 203 dots per inch Number of elements 832 per printhead X dimensions 10 mil to 50 mil 0 25 mm to 1 27 mm 5 mil 0 13 mm in drag mode only specified media only 400 dpi Printed dot size 0 065 mm 0 0025 in square Width 112 mm maximum 4 4 in Resolution 16 dots per mm 406 dots per inch Number of elements 1 792 per printhead X dimensions 5 mil to 50 mil 0 127 mm to 1 27 mm 2 5 mil 0 06 mm in drag mode only specified media only Printing Method The 3400e printer is capable of direct thermal DT printing or thermal transfer T TR printing using thermal transfer ribbon Printing Speed Maximum 152 4 mm 8 inches per second Minimum 50 8 mm 2 inches per second You can change the print speed in 1
87. ner up to the edge of the media roll and turn the supply roll retainer clockwise to secure 5 Pull down on the lower media guide to allow easy access to the media pach Make sure that the edge guide slides all the way to the outer edge of the lower media guide 6 Insert the label stock through the printer mechanism as shown Make sure the label passes between the upper and lower media guides The front edge of the media should pass over the tear bar and out the front of the printer 7 Release the lower media guide and adjust che edge guide to position che media firmly against the inside wall of the printer If you are using thermal transfer media refer to Loading Thermal Transfer Ribbon on page 22 before you finish performing this procedure 8 Lower the printhead by rotating the head lift lever counterclockwise until it locks 19 Chapter 2 Operating the Printer 9 Use PrintSet your third party software or the IPL command set to configure the printer for the kind of media you are using continuous or mark label Refer to the PrintSet online help your third party documentation or the IPL Programming Reference Manual for help 10 Press Feed Pause to advance several inches of media through the printer and out the label opening in the front cover Your printer is now ready to print labels Note Refer to the label located on the inside of the media cover for directions on loading media For your convenience you may
88. next illustration The front edge of the media should pass over the tear bar and through the label dispense opening in the media cover The fanfold media should pass over the supply roll post 7 Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer 8 Slide the supply roll retainer up to the edge of the fanfold media and turn the supply roll retainer clockwise until it locks firmly in place securing the media against the inside wall of the printer 9 Engage the printhead by rotating the head lift lever counterclockwise until it locks 10 Close the printer by reversing the directions for removing the cover 11 Press Feed Pause to advance one label through the printer and out the label opening in the front cover The printer is now ready to print the configuration test label The yellow Empty Pause LED goes out If the yellow Empty Pause LED does not go out press Feed Pause a second time and then reload the media and try again if the Empty Pause LED still does not go out 6 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 1 Getting Started Note For your convenience refer to the label with directions for loading media This label is located on the inside of the media cover Printing the Hardware Configuration Test Label You can print the hardware configuration test label to test the printer and make sure it is operating correctly The hardware co
89. nfiguration test label lists the printer s configuration Use this label for reference when installing your printer and for verification of proper printer operation To print the hardware configuration test label 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while you turn the On Off switch to the on position The Alert and Empty Pause LEDs blink during the printer self test 3 Release the Feed Pause button when the media starts moving The printer feeds out one or two blank labels and then prints the hardware configuration test label Z Note This is only an example of a hardware configuration label Your label may not be exactly the same 3400e Hardware Configuration Memory Installed Flash Storage Image RAM Flash SIMM Mileage Inches Processed Inches Burned Labels Cut Printhead Width Dot Size Burn Pot Setting Hardware Options VO Option Internal Option External Option Firmware Checksum ROMO U21 ROM1 U9 Program Version 128 kilobytes 805 kilobytes OKB 0 0 0 1792 22 5 2141 none none Cutter 95DO 7331 067097 2 0 3XXXU 007 4 Turn the printer power off and then on You are now ready to connect your 3400e printer to your system EasyCoder 3400e Bar Code Label Printer User s Manual 7 Chapter 1 Getting Started What the Hardware Configuration Test Label Tells You The hardware test label prov
90. ng process The printer begins imaging the label as soon as it receives the command to select a format Since the printer starts imaging the label so early the chance that the imaging process will be unable to keep up with the print speed decreases and throughput improves However if the number of image bands is too low the imaging process is unable to keep up with the print speed In this case the printer stops printing and starts again at the lowest print speed with the maximum number of image bands If the image band command is set too high the printer spends more time than necessary imaging and slows down label production What Is an Image Band Image bands are a section of memory where a picture of a label format is drawn This drawing process is known as imaging Once the picture is imaged the printer loads the picture from the image bands to the printhead for printing Each image band is equal to 2 54 centimeters 1 inch of length of the label format The number of image bands you use may be less than the length of the label you are printing The number of image bands in inches does not have to equal the length of the label since the printer recycles the image bands Once the contents of an image band have been printed it may be reused to image the next section of the label Keep in mind that the more complex the label the longer it will take to image each section thus requiring a slower print speed To use a higher print speed
91. ng with the printer EasyCoder 3400e Bar Code Label Printer User s Manual 15 Chapter 2 Operating the Printer Learning How to Operate the Printer To operate the printer you need to understand how light emitting diodes LEDs help you monitor the status of the printer and the various tasks the Feed Pause button performs how to load roll media thermal transfer ribbon and the procedure for using the self strip option how to optimize print quality and print speed different methods for transferring information from the host to the printer and from the printer to the host Understanding the Front Panel Use this section to understand the function of the front panel LEDs and the Feed Pause button Q Power Data Alert O Empty Pause S Feed Pause 3XXXU 024 Front panel This illustration shows the front panel LEDs and the Feed Pause button Understanding the Front Panel LEDs You can use the front panel LEDs to monitor the status of the printer and troubleshoot the printer 16 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 2 Operating the Printer eee LED State Indication Power Data Off Power off Green LED Power alae e On Power on Flashing Receiving data Orange LED e Alet Lt O Off Printing or idle Alert Flashing Over temperature Yellow LED Empty Pause On System fault Off Printing or idle E
92. ns Boundaries Parameter Maximum Capacity Message delay 9999 milliseconds Character delay 9999 milliseconds Message block size 255 characters including STX and ETX characters Unlimited block size for XON XOFF Device address number A to Z 0 to 5 Multi Drop only Communications Interfaces The printer supports serial communications with the following interfaces RS 232 e RS 422 RS 485 The following sections describe these interfaces See the Data Communications Reference Manual P N 044737 for more detailed information RS 232 Serial Interface 90 Use the RS 232 serial interface in all asynchronous point to point full or half duplex direct data communications or modem control The printer cable must have the pin assignments for an RS 232 serial interface shown in the next table EasyCoder 3400e Bar Code Label Printer User s Manual RS 422 Serial Interface Use the RS 422 interface in long line point to point direct connect installations The printer cable must have the pin assignments for an RS 422 serial interface shown in the next table RS 485 Serial Interface Use the RS 485 serial interface for Multi Drop installations only The printer cable must have the pin assignments for an RS 485 serial interface shown in the next table Appendix C Communications Reference RS 232 RS 422 and RS 485 Serial Interface Pin Assignments Interface RS 232 422 485 RS 232 RS 232 RS 232 422 485 RS 232 422 485
93. ntrast density Adjust the bias adjust screw See Correcting Uneven Print Quality on page Poor quality label or ribbon stock Use only Intermec label and ribbon stock to ensure superior print quality and product performance Ribbon wrinkling Check to make sure that the ribbon is installed correctly For help see Loading Thermal Transfer Ribbon on page 22 Set the bias adjust screw See Correcting Uneven Print Quality on page Ribbon installed upside down Install ribbon with shiny side facing the printhead See Loading Thermal Transfer Ribbon on page 22 Direct thermal thermal transfer switch set Set the switch for the type of media you are in the wrong position using For help see Loading Media Into the Printer on page 18 Media may be slipping against the platen Switch to approved media or clean the roller causing the printing to compress printhead and platen roller as described in Chapter 3 Maintaining the Printer The printer skips labels The label format extends beyond the label Edit the format to ensure that the text fits on randomly or sends an length the label intermittent error Continuous empty pause The label mark sensor is not in the correct Properly position the label mark sensor For fault light yellow LED position help see Adjusting the Label Mark Sensor on page 50 Communication Problems If your printer is not receiving downloaded data try the solutions i
94. o the ribbon supply hub with the ribbon roll winding clockwise Thermal transfer Empty ribbon ribbon Upper media guide Ribbon rewind hub Head TTR assist Printhead 3XXXU 028 roller lift lever EasyCoder 3400e Bar Code Label Printer User s Manual 23 Chapter 2 Operating the Printer 10 11 Route the ribbon leader through the printer mechanism as shown in the previous illustration Note Make sure the ribbon runs above the upper media guide The shiny side of the ribbon must come in contact with the printhead Attach the leader from the new thermal transfer ribbon roll to the empty ribbon core using the adhesive strip on the leader edge Wind the ribbon rewind hub clockwise until the ribbon runs smoothly through the printhead mechanism and the leader moves past the printhead Rotate the head lift lever counterclockwise until it locks Enable thermal transfer printing by setting DIP switch 8 on the bottom bank of switches to the on position For help see Configuring the Serial Port for Communications on page 12 Press the Feed Pause button to advance the ribbon through the printer Close the printer The printer is now ready to print Note When replacing the thermal transfer ribbon roll in the future use the empty ribbon supply core as the new rewinder core Setting the Media Sensitivity Number 24 Media sensitivity is important because you use it to optimize print
95. obe I st tara tales 3 Opening rhe PEIUS cats cass ios iE a Ya aeter li RU dei Buton 4 Loading Media for Fatifold DEintingun o ae tages ente Bere EN ebbe ay breue dS 5 Printing the Hardware Configuration Test Label 7 What the Hardware Configuration Test Label Tells You 8 If a Hardware Configuration Test Label Does Not Print 8 Connecting the Printer to Your System cst cist si nbdeietxide b rete taa Berta Wr EAR E adice 8 Connecting Your Printer to a PC nen eene 9 Connecting the Printer to a PC Serial POEe d usce diga essei postres abra uet e 9 Connecting the Printer to a PC Parallel Port n se 9 Connecting Your Printer to a Network ssesessesesesessssrsrsrrerersrsrsrsesesesssresssesestse 10 Connecting the Printer Toa o A00 fonat af leur d Eu ber aol fna 10 Connecting the Printer to a Mainframe trast sda cort derer rea EQ Ro Pre kakaa 11 Cabling in Noisy Electrical Environments i a iter tie e ree ipi en vichavente 11 Configuring the Serial Port for Commiunications s wussscivsesieusoessaascrseascenvessaiesnpecsvasbsnna 12 Verifying Printer Communications With Your System eee 13 2 Operating the Printer iusesotiaeLetblastublustetibe olet bu isti o aod 15 Learning How to Operate the Printet ou ene eit eund toten Ria se bia neben ota ae ls 16 U derstanding the Front Papel zidy eile otiosi eot nrbt Medus 16 Understanding the Front Panel LEDs nde etre pe PEE aee ep Pire
96. ockwise to remove all slack from the media liner between the tear bar and the rewinder hub 13 Close the media access door 14 Rotate the head lift lever counterclockwise until it locks EasyCoder 3400e Bar Code Label Printer User s Manual 21 Chapter 2 Operating the Printer 15 Use PrintSet your third party software or the IPL command set to enable self strip and the label taken sensor Refer to the PrintSet online help your third party documentation or the IPL Programming Reference Manual for help 16 Press the Feed Pause button to advance a label through the printer Grasp the leading edge of the label where it has separated from the backing and pull it away from the printer 17 Replace the printer cover The printer is now ready to print labels Loading Thermal Transfer Ribbon 22 ird If you plan to use thermal transfer mode you must install a thermal transfer ribbon TTR to print in thermal transfer mode Note Save the packaging that your ribbon came in Attached to the ribbon packaging is a small label with a three digit sensitivity number printed on it Intermec ribbon only You need this information to set the correct media sensitivity number Refer to the next section Setting the Media Sensitivity Number for more information The core of your thermal transfer ribbon is either made of cardboard or plastic You need to use the correct core locking brackets for your ribbon core The printer ships from the f
97. ode Label Printer User s Manual 93 Appendix C Communications Reference 94 Shield Input RxDB 13 Input RxDA 16 Output TxDA 14 Output TxDB 19 Printer 3XXXU013 eps Host RS 422 serial interface This illustration shows the pin assignments for the RS 422 serial interface The host in this case includes Intermec products that support RS 422 Non Intermec controllers may have different pin assignments Note Connect pin 1 to shield at one end only EasyCoder 3400e Bar Code Label Printer User s Manual D Full ASCII Table This chapter contains these tables Full ASCII table Full ASCII control characters table EasyCoder 3400e Bar Code Label Printer User s Manual 95 Appendix D Full ASCII Table Full ASCII Table This table lists the ASCII characters and their binary hexadecimal decimal and Code 39 equivalents Full ASCII Table Binary Hex Dec C39 Char Binary Hex Dec C39 Char 00000000 00 00 U NUL 00100010 22 34 B i 00000001 01 01 A SOH 00100011 23 35 IC 00000010 02 02 B STX 00100100 24 36 D 00000011 03 03 C ETX 00100101 25 37 E 00000100 04 04 D EOT 00100110 26 38 IF amp 00000101 05 05 E ENQ 00100111 27 39 IG d 00000110 06 06 F ACK 00101000 28 40 H 00000111 07 07 G BEL 00101001 29 41 n 00001000 08 08 H BS 00101010 2A 42 IJ 00001001 09 09 I HT 00101011 2B 43 IK 00001010 OA 10 J LF 00101100 2C 44 IL i 00001011 OB 11 K VT 00101101 2D 45 M 00001100 OC
98. olling Mode D except each device has a unique address POL and SEL character You must use an RS 485 which is automatically enabled when you enable Multi Drop Be sure to specify a unique address for the printer and verify that the baud rate is between 2 400 and 19 200 User Defined Protocol 88 The printer provides the capability to change protocol characters However users may not define their own protocol You can substitute characters you want to use as protocol characters but the rules for the chosen protocol do not change The printer does not use any protocol characters that you replace with the NUL character One table of protocol EasyCoder 3400e Bar Code Label Printer User s Manual Appendix C Communications Reference characters exists You may redefine these characters to create a table that all of the protocols can use One possibility for the user to redefine protocol characters might be the replacement of control characters with printable characters printable character Note Please use caution when replacing control characters with printable characters You cannot replace one control character with more than one The following table lists the protocol characters that you can redefine and the protocols they affect Protocols Affected by Redefining Characters Character SELECT IN POLL IN RES IN REQ IN SOM IN EOM IN AFF IN NEG IN DLE IN XON IN XOFF IN SELECT OUT POLL OUT RES OUT REQ OUT SO
99. olling communications between a single controller and multiple devices OCR font A font that is recognized by optical character recognition offline The state in which the printer is not able to carry out two way communication with the host online The state in which the printer is able to carry out two way communication with the host parallel A communication scheme in which the bits of a byte are transferred simultaneously over a multistrand cable parameters The operating limits of the printer Also the variable information sent with a command picket A method of bar code printing in which all the bars are printed at once in parallel The bar code appears across the width of the label pitch 1 The number of characters printed in one horizontal inch determined by the increment by which the printer platen moves 2 Rotation of a bar code symbol about an axis parallel to the direction of the bars EasyCoder 3400e Bar Code Label Printer User s Manual 103 Glossary 104 point size A unit of measure for font height 72 points equals 1 inch as measured from slightly above the top of the uppercase letters to slightly below the bottom of the lowercase descenders Polling Mode D protocol Polling Mode D is a protocol that allows devices and controllers to exchange data in an ask and receive format Use Polling Mode D to connect multiple devices to a single multiport controller print speed Measured in inches
100. on detection pattern enables omni directional reading and ultra high speed reading QR Code can handle a wide range of data including numerical alphabetical Kanji Hiragana Katakana graphics and control codes A built in error correction function enables the QR Code to repair errors in the code 76 EasyCoder 3400e Bar Code Label Printer User s Manual B Character Sets This chapter contains tables for the character sets that the 3400e printer supports To select a character set use PrintSet your third party software application or the IPL command set This chapter contains these character sets International character sets Extended character sets EasyCoder 3400e Bar Code Label Printer User s Manual 77 Appendix B Character Sets International Character Sets The following tables show which hex codes to download for international characters not available in the U S character set To use the tables find the hex code for the U S character that corresponds with the character in your language Advanced Character Table If you are running your printer in Advanced mode you are not using 86XX Emulation use this table to find the right hex codes for the international character sets Advanced Mode Hex Codes 5B 5C 5D 5E 60 7B 7C 7D U S ASCII aS a Mss U K ASCII Germany France Norway Denmark Sweden Finland Spain Switzerland Italy Emulation Mode Character Table This table shows the hex co
101. oning along the length of label 64 positioning parallel along width of label 65 gap definition 102 mark sensor adjusting 50 rest point setting dot increments 60 sensors cleaning 38 ladder definition 102 languages international character sets 78 LED front panel 16 indicators 16 media or system faults 17 over temperature condition 17 understanding 16 loading fanfold media 5 media for straight through printing 18 roll media 18 thermal transfer ribbon 22 23 M mainframe connecting to the 3400 11 maintenance location of parts to be maintained 33 schedule 32 margin definition 103 matrix symbologies See 2D symbologies Maxicode 75 110 media definition 103 fault troubleshooting 43 guides cleaning 37 loading fanfold 5 loading in the printer 18 path cleaning 37 specifications 69 media or system faults 17 media sensitivity number description of 24 setting for Intermec media and ribbon 26 settings table direct thermal media 27 thermal transfer media 28 memory additional storage flash SIMM 52 expansion option 72 increasing amount available 52 58 limitations 52 resetting 58 returning printer to default settings 58 usage limitations 52 problems 52 using efficiendy 52 mnemonic code definition 103 MSN See media sensitivity number Multi Drop protocol definition 103 described 88 N O network connecting to the 3400 10 OCR font definition 103 offline definition 1
102. ote If you are using a midrange computer other than the AS 400 refer to your system documentation for information on cabling and setting up communications EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 1 Getting Started Connecting the Printer to a Mainframe To connect the printer directly to an IBM mainframe you need acoax adapter card acoaxial cable equivalent to IBM part number 2577672 or 1833108 The maximum cable length allowed is 1 500 meters 4 920 feet See the IBM specification Installation and Assembly of Coaxial Cable and Accessories part number GA27 2805 4 for further information For help on cabling and communications see the manual that comes with your coax adapter card Cabling in Noisy Electrical Environments The items listed below create noisy electrical environments that can disrupt data communications between your host computer and the printer Large power transformers Large electrical motors Arc welders Motor controllers Switch gears If any of these items are near your printer you may want to try the following suggestions to reduce the effects of electrical noise Always use shielded cable Connect the cable and shield to the metal backshells on the cable connectors and fasten the connectors to the serial ports using screws Install ferrite cable clamps Connect the printer chassis ground to the building ground You will find the chassis ground on the gro
103. ourself with your printer Media ee Ny Power Data LED E Alert LED Se Do Empty Pause Media button M cover Feed Pause S sll PF button Su Media access 3XXXU 002 door 3400e front view This illustration shows the features on the front of the 3400e 2 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 1 Getting Started Darkness adjust control DIP switches _ Optional I O J board port Serial communications port l o Onoff Media iN A switch window wv AC power cord 6 Med a P receptacle cover 3XXXU 003 Fanfold media access slot 3400e back view This illustration shows the features on the back of the 3400e Several options are available for use with your printer See Appendix A Specifications for complete descriptions of these options Preparing the Printer for Installation Before connecting your printer to your data collection system you need to e plug in the printer open the printer and load media print a configuration test label Plugging In the Printer The back of your printer contains the AC power receptacle the serial communications port the On Off switch and two banks of DIP switches To plug in the printer 1 Turn the On Off switch to the off position 2 Make sure you set the DIP switches to their factory default settings Top Bank Set switch 1 on I Set switches 2 through 8 off
104. pin FS Ready Skipping DCI Ready 86 EasyCoder 3400e Bar Code Label Printer User s Manual Appendix C Communications Reference Intermec Standard Protocol Printer Status Conditions continued Printer Status Character Pin 11 20 Printing DCI Ready Ready Online DCI Ready Z Note Do not confuse the Buffer now full lt DC3 gt status with the XON XOFF characters lt DC1 gt and lt DC3 gt When the printer returns Buffer Now Full lt DC3 gt status it accepts the currently received message block At this time the printer can accept short messages to allow parsing of immediate commands such as Reset lt DLE gt or Cancel Batch Printing lt EM gt However if the printer responds with a lt GS gt to any message block the buffer is already full and the printer discards the entire message block XON XOFF Protocol Software and Hardware Flow Control The XON XOFF protocol stops the host from sending data when the printer buffer fills up and starts the host again when the buffer empties When you select this protocol you concurrently enable software and hardware flow control Software flow control uses the ASCII characters lt DC1 gt XON and lt DC3 gt XOFF to start and stop the flow of data from the host to the printer Hardware flow control uses pin 11 or pin 20 internally connected together on the printer s serial port to indicate Ready or Busy for data flow control As with Standard protocol lt STX gt and
105. printing 17 Chapter 2 Operating the Printer Feed Pause Button Functions continued Printer Mode You Want To What to Do Turned on for Print the hardware Press and hold the Feed Pause button the first time configuration label See Printing the Hardware Configuration Test Label on page 7 for more information Loading Media Into the Printer You can load media into the printer in three different ways Straight through printing with roll media Self strip printing with roll media optional Fanfold printing see page 5 You can load media with the printer power turned on or off The following procedures for loading media assume that you have turned the printer on Loading Roll Media for Straight Through Printing 18 In straight through printing you load a roll of media on the supply roll post and feed it straight through the printer mechanism and out the front of the printer As the printer completes the printing of individual labels you can remove them from the roll by pulling them down across the tear bar Note This procedure covers how to load media for straight through print mode using a roll of direct thermal or thermal transfer label media The default setting for the printer is direct thermal mode use PrintSet to change the printer to thermal transfer mode Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number
106. quality and print speed The three digit media sensitivity number MSN specifies the amount of heat required by the printhead to image a label The amount of heat that each roll of media or ribbon requires is unique due to different chemistries and manufacturing processes Intermec has developed heating schedules the amount of heat required to image a label to produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers Look for the three digit MSN on the side of the media roll Use the last three digits 140 in the example of the 15 digit number stamped on the roll for the MSN a small label attached to the roll of media a small label attached to the plastic bag of your ribbon roll Your label may be different than this example but it will contain the sensitivity number EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 2 Operating the Printer INTERMEC MEDIA PRODLKTS SENSITIVITY LABEL 120066102605140 L Intermec SENSITIVITY NUMBER s7 L 120066102605140 3XXXU 029 Media sensitivity number This illustration shows you where to find the media sensitivity number Note that some ribbon rolls have the media sensitivity number printed inside of the core Use this three digit number to optimize print quality and print speed on your printer You can achieve the best print quality on the printer by using only Intermec ribbon and media products The de
107. readjust the DIP switches in the Bottom Bank repeat Steps 4 through 7 If not exit Test and Service mode by turning off the printer and returning all DIP switches to their original settings Turn the On Off switch to the off position Setting Emulation Mode 62 If you are replacing an Intermec 8636 or 8646 printer with a 3400e printer you can keep your existing network hardware software and label formats by using Emulation mode The labels produced on your new printer will look like the ones that your old 86XX printer printed There are three ways to set the printer to Emulation mode Use the DIP switches in the Test and Service DIP switch bank For help see the following procedure Use PrintSet to select either 100 dpi 10 mil or 66 dpi 15 mil mode For help see the PrintSet online help Use the IPL command set to select Emulation mode For help see the IPL Programming Reference Manual To set the printer to Emulation mode using DIP switches 1 Upload label formats fonts and graphics from the 8636 or 8646 printer to the host computer 2 Turn the On Off switch to the off position 3 Disconnect the 86XX printer and install your printer See Chapter 1 for information on installing your printer EasyCoder 3400e Bar Code Label Printer User s Manual 4 10 Using Forms Adjust Chapter 6 Using Test and Service Mode Press and hold the Feed Pause button while turning on the printer The printer prints the
108. rinter Covers Use a general purpose cleaner soapy water mild detergent to clean the printer covers Do not use abrasive cleansers or solvents Be sure to clean the transparent panel on the media cover so that the media supply inside the printer is visible when you close the cover Cleaning the Drive Roller and Tear Bar Cleaning the drive roller and tear bar preserves print quality by maintaining close contact between the media and the printhead To clean the drive roller and tear bar 1 Turn the On Off switch to the off position and remove the power cord Remove the media cover Rotate the head lift lever clockwise to release the printhead Remove the media and ribbon if necessary ui d Ww N Clean the drive roller by using a cloth dampened with isopropyl alcohol Move the cloth over the drive roller in a side to side motion as shown Make sure to rotate the roller so that you can clean all areas Z Note Rotating the TTR assist roller toward you enables you to clean the entire drive roller surface TTR assist roller 3XXXU 034 6 Clean both sides of the tear bar with a cloth dampened with isopropyl alcohol Remove all traces of dust paper and adhesive 7 Replace the media and ribbon 36 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer 8 Engage the printhead by turning the head lift lever counterclockwise until the printhead locks 9 If you are finished cleaning r
109. roughput EasyCoder 3400e Bar Code Label Printer User s Manual 47 Chapter 5 Optimizing Printer Performance Optimizing and Maintaining Print Quality Intermec designed and configured your printer to provide the best possible print quality for both direct thermal and thermal transfer media However there are many factors that you need to take into account before you can achieve maximum print quality Correcting Uneven Print Quality You may experience problems in print quality ribbon wrinkling or light print on one side of your label if the printhead is not making even contact with the label stock This condition can happen with any size label stock but is most common when using narrow label stock You need a straight slot screwdriver to turn the bias adjust screw To achieve the best print quality adjust the bias adjust screw each time you use media of a different width Z Note You must properly adjust the bias adjust screw to prevent premature printhead failure and excessive platen wear To adjust the bias adjust screw 1 Remove the media cover and locate the bias adjust screw Bias adjust screw 3XXXU 038 2 To compensate for uneven print quality turn the bias adjust screw as shown Adjusting the bias adjust screw causes the printhead to rest evenly on the drive roller and results in even print quality 48 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 5 Optimizing Printer Performance
110. ry changing the dark adjust Adjust the knob to achieve the best print quality For help see Adjusting the Print Darkness on page 49 Use only Intermec label and ribbon stock to ensure superior print quality and product performance Clean the printhead For help see Cleaning the Printhead on page 34 Make sure you have correctly installed the media For help see Loading Media Into the Printer on page 18 Adjust the label rest point For help see your PrintSet online help or the JPL Programming Reference Manual Set the printer to thermal transfer or direct thermal label stock For help see Loading Media Into the Printer on page 18 Change sensitivity setting to match the type of media you are using If you set the sensitivity setting incorrectly try changing the print darkness For help see your PrintSet online help or the ZPL Programming Reference Manual Adjust the darkness adjust control For help see Adjusting the Print Darkness on page 49 Lower your print speed or use Intermec media recommended for your print speed 44 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 4 Troubleshooting Print Quality Problems continued Symptom Possible Causes Solution Print quality is poor Printhead platen roller or label path are Clean printhead platen roller and label path continued dirty as described in Chapter 3 Maintaining the Printer Uneven print co
111. sors Turn the On Off switch to the off position and remove the power cord 2 Remove the media cover 3 Rotate the head lift lever clockwise to release the printhead Rotating the head lift lever raises the printhead to allow access to the label mark sensor 4 Remove the media and ribbon if necessary 5 Clean the label taken sensor with a cotton swab moistened with isopropyl alcohol swab Label mark sensor gt wa f Label taken sensor N Upper media guide underside Cleaning brush media guide 3XXXU 036 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer 6 Pull down on the lower media guide to expose the label gap sensor Using a cleaning brush or vacuum remove all debris and dust from the label gap sensor 7 Clean the label gap sensor with a cotton swab and alcohol 8 Replace the media and ribbon 9 Engage the printhead by rotating the head lift lever counterclockwise until it locks in place 10 Replace the media cover EasyCoder 3400e Bar Code Label Printer User s Manual 39 Chapter 3 Maintaining the Printer 40 EasyCoder 3400e Bar Code Label Printer User s Manual 4 Troubleshooting This chapter provides some hints for troubleshooting error messages that the printer sends to the host and problems you may experience with the printer This chapter covers thes
112. stamped on the side of the media roll Intermec media only Save this information You will need it to set the correct media sensitivity number See Setting the Media Sensitivity Number on page 24 for help To load the media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to release it and then slide it to the outer end of the supply roll post EasyCoder 3400e Bar Code Label Printer User s Manual Media Media backing b li EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 2 Operating the Printer If you are replacing the empty media roll with a new roll of the same width you do not need to adjust the edge guide or the supply roll retainer Place the media roll on the supply roll post and position it firmly against the printer If you are using a narrow roll of media less than 7 62 centimeters 3 inches insert the media support between the roll of media and the supply roll retainer before securing it X 4 Head lift Upper lever media guide i O x Cy p O O h l O 1 MT Fi ENG Media roll iLL Supply roll post Supply roll retainer MK f RN Y 4 7 S E S o Media support 3XXXU 026 Lower media guide Slide the supply roll retai
113. supply roll retainer before securing it EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 2 Operating the Printer Media roll Supply roll retainer Supply roll post Media sq A Support Media 4 Upper liner media guide Medi Hoad lift access door goi sui PYP Rewinder b i se assist roller clasp l 5 Unscrew the edge guide and slide it to the outer edge of the lower media guide Screw it in place If you are replacing the empty media roll with a new roll of the same width you do not need to adjust the edge guide 6 Pull down on the lower media guide to allow easy access to the media path 7 Unroll several inches of media insert it between the upper media guide and the lower media guide and out the front of the printer 8 Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer 9 Pull out 25 4 to 30 48 centimeters 10 to 12 inches of media and remove the exposed labels from the media liner 10 Open the media access door and thread the media liner under the self strip assist roller and over the rewinder hub in a clockwise direction 11 Remove the rewinder clasp from the rewinder hub and wind approximately 5 08 centimeters 2 inches of media liner clockwise over the rewinder hub 12 Secure the media to the rewinder hub by snapping the rewinder clasp onto the rewinder hub Turn the rewinder hub cl
114. t significant bit first D Destination Page Format UDC Font number Least significant bit first 3XXXU 041 Test and Service mode DIP switch settings This illustration shows DIP switch settings for Test and Service mode functions EasyCoder 3400e Bar Code Label Printer User s Manual 57 Chapter 6 Using Test and Service Mode Printing Test Labels The printer can print a variety of test print labels that provide you with information about the printer configuration and the quality of the printing To print a test label 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints a hardware configuration label and then enters Data Line Print mode 3 Set the DIP switches to print the test label of your choice software print quality or pitch Refer to the Test and Service Mode DIP Switch Settings illustration on page 57 for the correct settings 4 Hold the Feed Pause button down until the printer starts printing The printer begins printing out the test label immediately 5 Exit Test and Service mode by turning the printer off and returning all DIP switches to their original settings Using Data Line Print Use Data Line Print mode to troubleshoot communication between the printer and the host and to test the operation of the printer When the printer is in Data Line Print mode it prints out all downloaded data with the hexadecimal equivalent d
115. ter 6 Using Test and Service Mode Using Test and Service Mode Procedures For all Test and Service mode tests pressing the Feed Pause button pauses the current test Holding the Feed Pause button aborts the current test and starts a new test To enter Test and Service mode 1 Record your current DIP switch settings for later reference 2 Set all of the DIP switches to the off position Set all of the DIP switches to the communications settings of your host computer 3 Turn the On Off switch to the off position 4 Press and hold the Feed Pause button while turning the power on The printer prints out a hardware configuration label and then enters Data Line Print mode 5 Set the DIP switches to the test or service function you wish to perform See the following illustration for a list of the DIP switch settings 6 Hold the Feed Pause button down The test begins immediately 7 If you want to perform another function change the DIP switch settings and press the Feed Pause button The function the printer is currently executing terminates and the printer performs the new function The printer remains in Test and Service mode until you turn the power off and reset the DIP switches The printer executes all functions as soon as you select them To exit Test and Service mode 1 Turn the printer power off 2 Reset the DIP switches to their original settings 3 Turn the printer power back on Use the information in the follo
116. tings These charts illustrate the settings for the DIP switches on the top and bottom banks For a description of each setting see the DIP Switch Settings Descriptions table on page 12 Verifying Printer Communications With Your System After connecting the printer to your system you need to test communications The easiest way to test communications is to set the printer to Data Line Print mode which is part of Test and Service mode and send a character string down from your system To verify communications with your system 1 If you have just printed a configuration test label you are already in Data Line Print mode Go to Step 5 2 Turn the On Off switch to the off position 3 Press and hold the Feed Pause button while you turn the On Off switch to the on position The printer prints the hardware configuration test label 4 Release the Feed Pause button You are now in Data Line Print mode EasyCoder 3400e Bar Code Label Printer User s Manual 13 Chapter 1 Getting Started a 14 5 Transmit at least four characters from your system At this point the printer does not attempt to interpret any printer commands but simply prints each character with its hexadecimal equivalent underneath Note An example of using DOS to verify printer communications follows this procedure 6 To enter normal Print mode turn the printer power off and then on again If this procedure does not work make sure that the DI
117. ts illustrated 92 using to connect a PC to the 3400 9 setting dot increments number of 60 media sensitivity number 24 26 soft font definition 105 software configuration label printing 25 speed printing 70 stacked symbologies See 2D symbologies Standard protocol definition 105 described 86 straight through printing 18 symbologies 2D described 74 Codabar 73 Code 11 73 Code 128 73 Code 16K 74 Code 2 of 5 73 Code 39 73 Code 49 75 Code 93 73 Data Matrix 75 EAN 74 Interleaved 2 of 5 74 Maxicode 75 PDF417 75 POSTNET 74 QR Code 76 UPC 74 symbology definition 105 T tear bar cleaning 36 Test and Service mode 86XX Emulation mode 62 changing configuration commands from 59 Data Line Print 58 DIP switch settings 57 entering 56 exiting 56 memory reset 58 printing test labels 58 using forms adjust 63 X forms adjust 64 Y forms adjust 65 test label example of hardware configuration 7 printing 29 58 thermal transfer definition 105 ribbon loading 22 23 third party software 29 112 throughput increasing 53 top of form definition 105 troubleshooting checklist 42 communication problems 45 data loss 46 print quality problems 44 printer operation problems 42 twinax interface option 71 U V X Y UDC definition See graphic definition UDF definition See soft font definition UPC definition 106 described 74 uploading definition 28 user defined protocol 89
118. und pin of the printer power cord If you need help eliminating electrical noise ask your Intermec representative for assistance EasyCoder 3400e Bar Code Label Printer User s Manual 11 Chapter 1 Getting Started Configuring the Serial Port for Communications You need to configure the serial port of the printer to match the configuration of your PC or network controlling device If the printer s default settings do not match use the DIP switch settings table to configure the serial port To configure the printer serial port 1 Use the following DIP switch setting descriptions and table to locate the DIP switches you need to change to configure the serial port 2 Use a small straight slot screwdriver to set the appropriate DIP switches For example if you want to change the media type to thermal transfer set DIP switch 8 on the bottom bank of switches to the on position 3 Turn the printer power off and then on for the configuration changes to take effect Z Note Ignore Multi Drop switches if you are not using a Multi Drop network DIP Switch Setting Descriptions Parameter Baud rate Parity Number of Data bits Multi Drop address Protocol XON XOFF Media type 12 Description The rate in bits per second at which the host exchanges data with the printer The maximum baud rate is 115 200 Adds one bit 1 or 0 to the character to make the sum of bits always odd or even The number of bits
119. up to 16 fonts but there may not be enough room depending on the amount of memory being used for other purposes The more formats graphics and fonts you store the less memory is available When you run into a memory usage problem use PrintSet to see how much memory remains available You must upload the memory information from the printer first Refer to the PrintSet online help for more information If you find that it is necessary to increase your available memory you can do one of the following Increase the amount of available memory by using the Memory Reset portion of the Test and Service menu See Resetting the Memory on Your Printer on page 58 for more information EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 5 Optimizing Printer Performance Delete any unneeded user defined fonts graphics pages or formats For help see the PrintSet software or the IPL Programming Reference Manual Purchase additional memory Please contact your Intermec representative for information on purchasing additional memory for the printer Increasing Throughput To print labels as quickly as possible you must adjust the print speed in conjunction with the number of image bands one image band equals 2 54 centimeters 1 inch of label The print speed and image band settings determine the rate at which the printer processes the images of your labels This rate in turn affects the throughput of the entire printi
120. urn the DIP switches to the required setting For help see Configuring the Serial Port for Communications on page 12 43 Chapter 4 Troubleshooting Print Quality Problems If your labels are not printing properly check the following table to locate the symptom and correct the problem Print Quality Problems Symptom Possible Causes Blotches printing on labels Dirty printhead Dirty media path or rollers Poor quality label or ribbon stock Printing is too light or too Incorrect media sensitivity setting dark Incorrect darkness adjust control setting Poor quality label or ribbon stock Dirty printhead Printing not aligned on Printer is misfeeding media label Labels are not stopping at Incorrect label rest point setting the right point for removal Incorrect label stock setting Print quality is poor Incorrect media sensitivity setting Incorrect darkness control setting Print speed exceeds the capability of the media Solution Clean the printhead For help see Cleaning the Printhead on page 34 Clean the media path For help see Cleaning the Media Guides and Media Path on page 37 Use only Intermec label and ribbon stock to ensure superior print quality and product performance Change sensitivity setting to match the type of media you are using For help see Setting the Media Sensitivity Number on page 24 If you set the sensitivity setting correctly t
121. when the printer is in one of the following conditions Buffer full Ribbon fault No label stock abel at strip bar Your printer uses XON XOFF protocol for software handshaking When the input buffer is full the printer transmits an XOFF character The XOFF character alerts the host to the fact that the printer buffer is full and cannot receive any more data When the printer is ready to receive more data it sends the XON character The following procedure lists things to check to ensure that your printer and host system are communicating properly To check for communication problems 1 Check the cabling from the printer to the host system 2 Check the interfacing of the devices that are communicating with the printer 3 Check the printer for proper electrical operation of the I O port 4 Test to see that the host system is not overrunning the printer s input buffers 5 Check to see that the data string being sent to the printer contains the correct information EasyCoder 3400e Bar Code Label Printer User s Manual Optimizing Printer Performance This chapter explains how to optimize and maintain print quality use the printer memory more efficiently and maximize throughput This chapter covers these topics Optimizing and maintaining print quality e Correcting uneven print quality Adjusting the print darkness Adjusting the label mark sensor Using the printer memory efficiently Increasing th
122. which the printer has the operating characteristics of an 8636 or 8646 printer Feed Pause button A printer control panel button that advances the media and causes the printer to pause printing field A graphic element that is the basic unit of a format The four basic types of fields are bar code graphic line and text fixed data field Bar code and text fields that never vary from one label to the next the data in a fixed field is a permanent part of the format fixed format A format in which the data never varies from one label to the next such as a return address label A fixed format needs no additional data to print a label font A character set of a given type size and style See also character set font file See soft font format file a collection of printer commands and data that determines the arrangement of fields on a label EasyCoder 3400e Bar Code Label Printer User s Manual 101 Glossary 102 graphic A bitmap picture downloaded to the printer by the host before printing HIBC Health Industry Bar Code standard A modified version of Code 39 that has 43 characters utilizes the Modulus 43 check character and reserves some character combinations for special usage human readable A character number or symbol printed in a font that can be read by a human as opposed to bar code symbology which can only be read by a machine See text image bands A portion of an image in the shape of
123. wing illustration to set the DIP switches for the appropriate Test and Service mode function you want to perform 56 EasyCoder 3400e Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode Default settings are noted with an Top Bank Bottom Bank O OFF OFF N z z e B P 1 0N B viviviviviviviviviviviviviziu TESTS ON 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Test Prints O00 Configurations ooo Hardware o 0 Q Software 1 0 Q Test Labels 100 Print Quality oo Q Pitch 1 0 Q Page O 1000 Single Page NN N N N Q All Pages 1 11 1 Q Format 11000 Single Format NN N N N Q All Formats 1 1 1 1 1 Q UDC 00100 Single UDC NN N N N NN Q All UDCs 11 1 1 1 11 Font 10100 Single Font N NN NN All Fonts 1 1 1 1 1 Data Line Print Q10000000 Selective Transfer 110 Receiver ooo Send Pages 100s Single Page 1 SS SSDDDDD All Pages 1 1 2 4 17 1 1 1 Send Format O108S Single Format 1 S S SSDDDDD All Formats 1 111 7 4 4 1 1 Send UDC 1 1 00s Single UDC 1 S S S S S S S All UDCs 1 1 2 14 11 1 Send Font O 0 1 S Single Font 1 SS S S DDD All Fonts 117 1 7 1 1j Send Configuration 1 0 1 Send Tables O 1 1 Send All 1 1 1 Memory Reset OO 1 Page Format ooo UDC Font 100 Configuration O 1 0 Tables 110 All 4 1 1 Q OFF Batch of 1 ON Batch of 100 N Page Format UDC Font number Least significant bit first S Source Page Format UDC Font number Leas

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