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GE JGP631ER User's Manual
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1. Check the Problem Solver in the back of this guide It lists causes of minor operating problems that you can correct yourself Use these numbers in any correspondence or service calls concerning your cooktop IF YOU NEED SERVICE To obtain service see the Consumer Services page inthe back of this guide We re proud of our service and want you to be pleased If for some reason you are not happy with the service you receive here are three steps to follow for further help FIRST contact the people who serviced your appliance Explain why you are not pleased In most cases this will solve the problem NEXT if you are still not pleased write all the details including you phone number to Manager Consumer Relations GE Appliances Appliance Park Louisville KY 40225 FINALLY if your problem is still not resolved write Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago IL 60606 WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instruct
2. 4 e To avoid the possibility of a burn always be certain that the controls for all burners are at OFF position and all grates are cool before attempting to remove a grate If cooktop is located near a window do not use long curtains which could blow over the top burners and create a fire hazard If you smell gas turn off the gas to the cooktop and call a qualified service technician Never use an open flame to locate a leak Don t use aluminum foil to line burner bowls Misuse could result in a fire hazard or damage to the cooktop Do not cover or block the area around the cooktop knobs This area must be kept clear for proper ventilation and burner performance e When cooking pork follow the directions exactly and always cook the meat to an internal temperature of at least 170 F This assures that in the remote possibility that trichina may be present in the meat it will be killed and the meat will be safe to eat Do not use a wok on the cooking surface if the wok has a round metal ring which is placed over the burner grate to support the wok This ring acts as a heat trap which may damage the burner grate and burner head Also it may cause the burner to work improperly This may cause a carbon monoxide level above that allowed by current standards resulting in a health hazard Clean only parts listed in this Use and Care Book A Your cooktop is shipped from the factory set to operate only
3. Built h Gas Cooktop A Safety INStructiOns screeners 3 5 J Problem Solver 12 More questions call GE Answer Center 800 626 2000 7 Dperating Instructions Tips Appliance Registration 2 xe Automatic Ignition cc cscscssecsesssseeseeseensen 7 BE Consumer Services cece eee eas 15 CONUS anette eighteenth 10 Model and Serial Numbers ccceceeeee 2 COOKWANG ieccecheces eet A eG Ateatenentaeen 8 9 Warranty sizssienenshanataraisnabenian pinta Back Cover Using Your Cooktop c sccecceecesseseeeenees 7 9 Gee Models JGP63OER JGP631ER GE Appliances MNU116 Rev 1 HELP US HELP YOU Read this book carefully It is intended to help you operate and maintain your new cooktop properly Keep it handy for answers to your questions If you don t understand something or need more help write include your phone number numbers here Consumer Affairs GE Appliances Appliance Park Louisville KY 40225 Model Number Serial Number Write down the model and serial numbers You ll find them on a label located on the underside of the cooktop If you received a damaged cooktop Immediately contact the dealer or builder that sold you the cooktop These numbers are also on the Consumer Product Ownership Registration Card that came with your cooktop Before sending in this card please write these Save time and money Before you request service
4. in use when an electrical power failure occurs will continue to operate normally eT ft front and right rear t s are best for smaller pans and cooking operations requiring carefully controlled simmering conditions The right front and rear left burners are the high power burners for larger pans and fast boiling operations e Do not operate the burner for an extended period of time without cookware on the grate The finish on the grate may chip without cookware to absorb the heat eCheck to be sure the burner you turn on is the one you want to use e Be sure the burners and grates are cool before you place your hand a pot holder cleaning cloths or other materials on them do 400 NOX SUIS continued next page USING YOUR COOKTOP continued How to Select Flame Size Watch the flame not the knob as you reduce heat The flame size on a gas burner should match the cookware you are using Cookware Aluminum Medium weight cookware is recommended because it heats quickly and evenly Most foods brown evenly in an aluminum skillet Use saucepans with tight fitting lids when cooking with minimum amounts of water Cast Iron If heated slowly most skillets will give satisfactory results Enamelware Under some conditions the enamel of some cookware may melt Follow cookware manufacturer s recommendations for cooking methods Glass There are two types of glass cookware those for oven use
5. monoxide levels above allowable current standards This could be dangerous to your health Do not try to use such woks without the ring You could be seriously injured if the wok tipped over uuj007 INOX SUIN CARE AND CLEANING Proper care and cleaning are important so your cooktop will give you efficient and satisfactory service Follow these directions carefully in caring for it Before cleaning any part of your cooktop be sure all burners are off and DISCONNECT ELECTRIC POWER TO THE COOKTOP at the fuse box or circuit breaker panel or pull the cooktop power plug located beneath the cooktop and inside the cabinets Cooktop Glass To keep the cooktop looking its best wipe up any spills as they occur This will keep them from burning CAUTION DO NOT COOK ON OR CLEAN on and becoming more difficult to remove A BROKEN OR CRACKED COOKTOP I s a good idea to wipe the control area clean after Cleaning solutions and spillovers penetrating the each use of the cooktop For a more thorough cooktop can create a risk of electric shock Call for cleaning the knobs can be removed by pulling them service technician immediately off the knob stems As soon as the cooktop is cool wash the glass surface witha cloth moistened with warm soapy water rinse with clean water and dry with a soft cloth You can use any liquid household detergent Do not use abrasive materials such as metal pads cleansing powder and
6. replaced correctly e Knob not reinstalled correctly Push knob down on the stem A Yellow flames B Yellow tipped flames C Normal soft blue flames If burner flames look like A or B call for service Normal burner flames should look like C burning with a soft blue flame If you need more help call toll free GE Answer Center 800 626 2000 consumer information service 12 NOTES The Problem Solver NOTES Well Be There With the purchase ofyour new GE appliance receive the assurance that ifyou ever need information or assistance from GE we ll be there All you have to do is call toll free In Home Repair Service 800 GE CARES 800 432 2737 AGE consumer service professional will provide expert repair service scheduled at a time that s convenient for you Many GE Consumer Service company operated locations offer you service today or tomorrow or at your convenience 7 00 a m to 7 00 p m weekdays 9 00 a m to 2 00 p m Saturdays Our factory trained technicians know your appliance inside and out so most repairs can be handled in just one visit GE Answer Center 80116262000 Whatever your question about any GE major appliance GE Answer Center information service is available to help Your call and your question will be answered promptly and courteously And you can call any time GE Answer Center service is open 24 hours a day 7 days a week 800 626
7. soap filled pads they may scratch the surface Do not use harsh chemicals such as bleach or chemical oven cleaners Control Knobs The control knobs may be removed for cleaning To remove knob pull it straight off the stem If knob is difficult to remove place a thin cloth like a handkerchief or a piece of string under and around the knob edge and pull up Wash knobs in soap and water but do not soak To replace knob match the D shaft on the knob to the D shaft on the stem Do not force the knob Burner Assembly The burner assemblies should be washed regularly and of course after spillovers Turn all controls off before removing burner parts and drip pans The electrode of the spark igniter is exposed beyond the top of the Sion burner When cleaning fa the burner bowl be Spark Igniter careful not to snag the electrode of the spark igniter with your cleaning cloth Damage to the igniter could occur Be careful not to push in any cooktop controls while cleaning the burner bowls A slight electrical shock might result which could cause you to knock over hot cookware iw A 1 Burner Grate Burner Body Spark Igniter CAUTION DO NOT OPERATE THE BURNER WITHOUT ALL BURNER PARTS IN PLACE The burner grates burner tops and trim rings can be lifted off making them easy to clean Removing them gives you access to the burner bodies and burner bowls To avoid snagging cloth on sp
8. with Natural Gas If you wish to use your cooktop with Liquefied Petroleum Gas you must follow the Installation Instructions packed with your cooktop See LP Gas Adjustments WARNING These adjustments must be made by a qualified service technician in accordance with the manufacturer s instructions and all codes and requirements of the authority having jurisdiction Failure to follow these instructions could result in serious injury or a damage The qualified agency performing the work assumes responsibility LP Conversion for the conversion save THESE INSTRUCTIONS suOTONASUT AJayVS JUL VIOdWT wr FEATURES OF YOUR COOKTOP Models JGP630ER 1 Spill proof Burners JGP631ER 2 Surface Unit Controls 3 Glass Cooktop Surface 4 High Power Spill proof Burners USING YOUR COOKTOP N Automatic Ignition Your surface burners are lighted by In case of a power outage you electric ignition eliminating the can light the burners with a match need for standing pilot lights with Hold a lighted match to the burner constantly burning flames then turn the knob to the LITE position To avoid burning your hand use extreme caution when lighting burners this way To Light a Burner Push the control knob in and turn it To turn a burner off turn the knob counterclockwise to LITE clockwise as far as it will go to After the burner ignites turn the the OFF position knob to adjust the flame size Surface burners
9. 2000 Upon request GE will provide Braille controls for a variety of GE appliances and a brochure to assist in planning a barrier free kitchen for persons with limited SECTION A A ARSE encour m mobility To obtain these items free of charge call 800 626 2000 Service Contracts 800 626 2224 For Customers With SpecialNeeds Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800 TDD GEAC 800 833 4322 to request information or service You can have the secure feeling that GE Consumer Service will still be there after your warranty expires Purchase a GE contract while your warranty is still in effect and you ll receive a substantial discount With a multiple year contract you re assured of future service at today s prices Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have needed parts or accessories sent directly to their home The GE parts system provides access to over 47 000 parts and all GE Genuine Renewal Parts are fully warranted VISA MasterCard and Discover cards are accepted User maintenance instructions contained in this booklet cover procedures intended to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation IJA OS WI Qo1g Iq S JauIMNsu0Z
10. BING ON THE COOKTOP TO REACH ITEMS COULD BE SERIOUSLY INJURED Do nut operate or clean your cooktop if the glass is broken or cracked Cleaning solutions and spillovers could penetrate the broken cooktop and create a risk of electric shock Call for service immediately if the cooktop glass breaks or cracks Do not operate the burner without all burner parts in place Do not clean the cooktop with flammable or volatile cleaning fluids e Do not clean the cooktop when the appliance is in use Avoid scratching the cooktop with sharp implements or with rings and other jewelry Never use the cooktop as a cutting board Let burner grates and other surfaces cool before touching them or leaving them where children can reach them Never wear loose fitting or hanging garments while using the appliance Be careful when reaching for items stored in cabinets over the cooktop Flammable material could be ignited if brought in contact with flame or hot surfaces and may cause severe bums Never use your appliance for warming or heating the room Prolonged use of the cooktop in this way can be hazardous Always keep combustible wall coverings curtains or drapes a safe distance from your cooktop continued next page 3 SUOTINASUT AjaTBC JUL IOCWT IMPORTANT SAFETY F INSTRUCTIONS continued Do not use water on grease fires Watch foods being fried at HI flame setting Never pick up a f
11. SIJA II WHAT IS COVERED WHAT IS NOT COVERED Part No 164D2588P133 Pub No 49 8333 MNU116 Rev 1 11 92 CG YOUR BUILT IN COOKTOP WARRANTY Save proof of original purchase date such as your sales slip or cancelled check to establish warranty period FULL ONE YEAR WARRANTY For one year from date of original purchase we will provide free of charge parts and service labor in your home to repair or replace any part of the cooktop that fails because of a manufacturing defect e Service trips to your home to teach you how to use the product Read your Use and Care material If you then have any questions about operating the product please contact your dealer or our Consumer Affairs office at the address below or call toll free GE Answer Center 800 626 2000 consumer information service Improper installation If you have an installation problem contact your dealer or installer You are responsible for providing adequate electrical gas exhausting and other connecting facilities as Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are in your state consult your local or state consumer affairs office or your state s Attorney Gener
12. al Warrantor General Electric Company If further help is needed concerning this warranty write Manager Consumer Affairs GE Appliances Louisville KY 40225 This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states Hawaii and Washington D C In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician s travel costs to your home All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care servicers during normal working hours Should your appliance need service during warrant period or beyond call 800 GE CARES 800 432 2737 described in the Installation Instructions provided with the product Replacement of house fuses or resetting of circuit breakers e Failure of the product if it is used for other than its intended purpose or used commercially e Damage to product caused by accident fire floods or acts of God WARRANTOR IS NOTRESPONSIBLE FOR CONSEQUENTIAL DAMAGES JGP630E J GP631 EF Printed in LaFayette GA
13. ark igniters leave burner tops in place when cleaning burner bowls There are two locating pins that fit into indentations at the bottom of the bowls The pins allow the grate to sit level in one direction only Do not remove the pins Do not remove burner bowls from glass top units Wash burner parts with all purpose non abrasive cleaner and warm water Soak stubborn soil Dry them with a cloth don t reassemble them wet DO NOT clean in a self cleaning oven or dishwasher To reassemble Place the trim ring onto the burner body first Before replacing the burner top first examine the two tabs on its underside The tabs are to fit into receiving slots in the burner body When replacing burner grate make sure the bottoms of the four larger burner grate fingers fit into the corresponding indentations in the burner bowl Burner Grates Porcelain enamel burner grates should be washed often Wash them in hot soapy water and rinse with clean water Dry the grates with a cloth don t put them back on the cooktop wet When replacing the grates be sure they re positioned securely over the burners To get rid of burned on food place the grates in a covered container or plastic bag Add 1 4 cup ammonia and let them soak for 30 minutes Wash rinse well and dry Although they re durable the grates will gradually lose their shine regardless of the best care you can give them This is due to their continual exposur
14. e to high temperatures Do not operate a burner for an extended period of time without cookware on the grate The finish on the grate may chip without cookware to absorb the heat l1 ai a a ID pue we sulued QUESTIONS USE THIS PROBLEM SOLVER PROBLEM CONTROL KNOB WILL NOT TURN TICKING SOUND OF SPARK IGNITER PERSISTS AFTER BURNER LIGHTS TICKING SOUND PERSISTS AFTER BURNER IS TURNED OFF BURNERS DO NOT LIGHT BURNERS HAVE YELLOW OR YELLOW TIPPED FLAMES POSSIBLE CAUSE e When the knob is at the OFF position it must be pushed in before it can be turned and must be turned in a counterclockwise direction When the knob is at any other position it can be turned in either direction without being pushed in e Turn burner off and relight If ticking is still present call for service e Be sure knob is in the OFF position Remove knob by pulling it straight off the stem and check bottom of knob for any build up of soil e Maim sure electrical plug is plugged into a live power outlet Gas supply not connected or not turned on e Igniter opening in burner body may be clogged see Burner Assembly in the Care and Cleaning section Remove the obstruction Burner parts not replaced correctly see Care and Cleaning section e Counter unit not properly grounded or polarized This can affect spark ignition e Soil clogging holes in burner top Remove and clean e Cooktop burner top not
15. ions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier IMPORTANT SAFETY INSTRUCTIONS Read all instructions before using this appliance IMPORTANT SAFETY NOTICE The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer birth defects or other reproductive harm and requires businesses to warn customers of potential exposure to such substances Gas appliances can cause minor exposure to four of these substances namely benzene carbon monoxide formaldehyde and soot caused primarily by the incomplete combustion of natural gas or LP fuels Properly adjusted burners indicated by a bluish rather than a yellow flame will minimize incomplete combustion Exposure to these substances can be minimized further by venting with an open window or using a ventilation fan or hood When You Get Your Cooktop When you get your cooktop have the installer show you the location of the gas cut off valve _ and how to shut it off if necessary Have your cooktop installed and properly grounded by a qualified installer in accordance with the Installation Instructions Any adjustment and service should be performed only by qualified gas range installers or service technicians Do not attempt to repair or replace an
16. laming pan Turn i off burner then smother flaming pan Foods for ying shala be as dry a possibles by covering pan completely with well fitting lid foods Cait bubbileebfit iou and ove cookie sheet or flat tray or if available use a dry idee of oah P rues chemical or foam type extinguisher us eee fot top ett l east possible amount of fat for effective coving qfihbaking soda or if avildble 42m shallow or deep fat frstng Filling the pan too purpose dry chemical or foam type extinguisher full of fat can cause spillovers when food is added lf a combination of oils or fats will be used e When using glass cookware make sure it is Sie ities i s designed for top of range cooking Pattie together before heating or as fats Do not store flammable materials near the cooktop Do not store or use gasoline or other Always heat fat slowly and watch as it heats flammable vapors and liquids in the Use dhermdeeper whfat2ver vicinity of this or any other possible to prevent overheating fat beyond the appliance smoking point Do not let cooking grease or other Use proper pan size Avoid pans that are flammable materials accumulate in or near the unstable or easily tipped Select cookware cooktop having ere inopecty large age contain food and avoid boilovers and spillovers gest i TTE pinon B the and large enough to cover burner grate This will rnk gt hate onited both save cleaning time and prevent hazardous aula accumulation
17. only and those for surface cooking saucepans coffee and teapots Glass conducts heat very slowly FOR SAFE HANDLING OF COOKWARE NEVER LET THE FLAME EXTEND UP THE SIDES OF THE COOKWARE Any flame larger than the bottom of the cookware is wasted heat and only serves to heat the handle Heatproof Glass Ceramic Can be used for either surface or oven cooking It conducts heat very slowly and cools very slowly Check cookware manufacturer s directions to be sure it can be used on gas cooktops Stainless Steel This metal alone has poor heating properties and is usually combined with copper aluminum or other metals for improved heat distribution Combination metal skillets generally work satisfactorily if used at medium heat as the manufacturer recommends Wok Cooking We recommend that you use only a flat bottomed wok They are available at your local retail store Stove Top Grills Do not use stove top grills on your sealed gas burners If you use the stove top grill on the sealed gas burner it will cause incomplete sek combustion and can result in Se exposure to carbon monoxide levels above allowable current standards This can be hazardous to your health S77 j Do not use woks that have support rings Ise af these types of woks with or without the ring in place can be dangerous Placing the ring over the burner grate may cause the burner to work improperly resulting in carbon
18. s of sinfood avypattering or Never leave surface burners unattended at spillovers left on cooktop can ignite Use pans high flame settings Boilover causes smoking and with hanbeeasilycan graspe and greasy spillovers that may catch on fire remain cool Adjust surface burner flame Do not place hot cookware on the glass ea size so it does not extend beyond cooktop This could cause glass to break the edge of the cookware Wh R i aL Ds e When using glass cookware make sure it is Excessive flame is hazardous designed for top of range cooking Use only dry pot holders moist or damp pot front to Buruers holders on hot surfaces may result in burns from Keep all plastics away p steam Do not let potholders come near open Never leave jars or cansdofspifags on or flames when lifting cookware Do not use a towel near your cooktop or other bulky cloth in place of a pot holder e Always keep dishtowels dish cloths pot To minimize the possibility of burns holders and other linens a safe distance from ignition of flammable materials and spillage your cooktop oan sean eee a oy a S oF e Always keep wooden and plastic utensils and ee E A anned food a safe distance away from your adjacent burner cooktop e Always turn surface burner to OFF before removing cookware e Teach children not to play with the controls or any other part of the ranges e Never leave the oven door open when you are not watching the range
19. y part of your cooktop unless it is specifically recommended in this guide All other servicing should be referred to a qualified technician Plug your cooktop into a 120 volt grounded outlet only Do not remove the round grounding prong from the plug If in doubt about the grounding of the home electrical system it is your personal responsibility and obligation to have an ungrounded outlet replaced with a properly grounded three prong outlet in accordance with the National Electrical Code Do not use an extension cord with this appliance Be sure all packing materials arc removed from the cooktop before operating it to prevent fire or smoke damage should the packing material ignite Be sure your cooktop is correctly adjusted by a qualified service technician or installer This counter unit as shipped from the factory can only be operated with natural gas Do not try to operate it with LP bottled gas unless you follow the Installation Instructions packed with your cooktop See LP Gas Adjustments Don t attempt to repair or replace any part of your cooktop unless it is specifically recommended in this guide All other servicing should be referred to a qualified technician Using Your Cooktop Don t leave children alone or unattended where a cooktop is hot or in operation They could be seriously burned CAUTION ITEMS OF INTEREST TO CHILDREN SHOULD NOT BE STORED IN CABINETS ABOVE A COOKTOP CHILDREN CLIM
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