GE WNSR3100 User's Manual
Contents
1. 19 edium Special instructions hang to dry BLEACH LABELS Bleach symbols Any bleach Only non chlorine bleach when needed when needed Hand wash No heat air Line dry Drip dry Dry flat 2425 Do not wash Do not wring Cold cool 30 C 85 F Do not dry Donottumble dry used with do not wash In the shade A A Do not bleach suoianijsuj 5 S LI 5 FED S 77 Safety Instructions o S S S Q Troubleshooting Tips rvice Customer Se Before you call for service Troubleshooting Tips Save time and money Review the charts on the following pages first and you may not SENSORWASH SensorWash indicator light on some models is not illuminated SensorWash wash temperature is incorrect Review SensorWash in the About washer features section WATER Too many suds Water leaks Water temperature is incorrect Water won t drain 10 Possible Causes Washer is NOT in a wash fill cycle a warm rinse fill cycle need to call for service In the US you can call the GE Answer Center at 800 626 2000 What To Do This is normal Light only illuminates during wash fills and warm rinse fills The washer is in a cold rinse cycle This is normal The SensorWash feature is designed not t2. GE Answer Center In the U S 800 626 2000 The GE Answer Center is open 24 hours a day 7 days a week Safety Instructions E In Home Repair Service In the U S 800 432 2737 Expert GE repair service is only a phone call away Special Needs Service In the U S 800 626 2000 GE offers free of charge a brochure to assist in planning a barrier free kitchen for persons with limited mobility In the U S call 800 TDD GEAC 800 833 4322 Operating Instructions Service Contracts In the U S 800 626 2224 Purchase a GE service contract while your warranty is still in effect and you ll receive a substantial discount GE Consumer Service will still be there after your warranty expires Parts and Accessories U S 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Troubleshooting Tips Service Satisfaction If you are not satisfied with the service you receive from GE First contact the people who serviced your appliance Next if you are still not pleased in the U S write all the details including your phone number to Manager Customer Relation
3. allowing them to run for several minutes Do this before using any electrical appliance which is connected to the hot water system This simple procedure will allow any built up hydrogen gas to escape Since the gas is flammable do not smoke or use an open flame or appliance during this process PROPER INSTALLATION This washer must be properly installed and located in accordance with the Installation Instructions before it is used If you did not receive an Installation Instructions sheet you can receive one by calling toll free in the United States the GE Answer Center 800 626 2000 E Install or store where it will not be exposed to E Properly ground washer to conform with all governing temperatures below freezing or exposed to the weather codes and ordinances Follow details in Installation 5 9 a S 5 S o Instructions YOUR LAUNDRY AREA E Keep the area underneath and around your E Close supervision is necessary if this appliance is used appliances free of combustible materials such as by or near children Do not allow children to play on lint paper rags chemicals etc with or inside this or any other appliance WHEN USING THE WASHER E Never reach into washer while itis moving Wait Bi The laundry process can reduce the flame retardancy until the machine has completely stopped before of fabrics To avoid such a result carefully follow the opening the lid garment manufacturer s wash and care instruct
4. AL Inside you will find many helpful hints on how to use and maintain your washer properly Just a little preventive care on your part can 5 save you a great deal of time and money over the of your washer 3 amp IF YOU NEED SERVICE You ll find many answers common problems in the Before You Customer Service Call For Service section If you review our chart of Troubleshooting Tips 13 first you may not need to call for service at all vd e COVER If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back section Or in the United States you can always call the GE Answer Center at 800 626 2000 94 hours a day 7 days a week rvice Customer Se IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING G For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage personal injury or loss of life WATER HEATER SAFETY Under certain conditions hydrogen gas may produced in a water heater that has not been used two weeks more Hydrogen gas be explosive under these circumstances Mey VW Ifthe hotwater has not been used for two weeks or more prevent the possibility of damage or injury by turning on all hot water faucets and
5. GE Appliances Profile Washers WNSR3100 WNSR4100 f Part 175D1807P278 Pub No 49 90011 7 99 JR Safety 3 Congratulations You Are Now Part of the GE Family Welcome to the GE family We re proud of our quality products and we are committed to providing dependable service You ll see it in this easy to use Owner s Manual and you ll hear it in the friendly voices of our customer service department Best of all you ll experience these values each time you use your washer That s important because your new washer will be part of your family for many years And we hope you will be part of ours for a long time to come We thank you for buying GE We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home Safety Instructions A Service Partnership Operating Instructions Control Panels 4 vl Fonti RS TOU SENE 5 IMPOR TANT Features 67 B Staple sales slip cancelled check here Loading and Using the Washer 8 9 Proof of the original purchase date is needed to obtain service under the warranty FOR YOUR RECORDS Write the model and serial numbers here o S Troubleshooting Tip 5 You can find them in the upper right corner on the back of Before You Call For Service 10 12 your washer o READ THIS MANU
6. Turn offthe water source and remove the water connection hoses from the upper back of the washer Use a brush or toothpick to clean the screens in the machine Reconnect the hoses and turn the water back on House water heater is not set properly Drain hose is kinked or improperly connected Make sure house water heater is delivering water at 120 F 140 F 48 C 60 C Straighten drain hose make sure washer is not sitting on it Top of drain outlet should be less than 8 ft 2 5 m above floor OPERATION Possible Causes Washer pauses in cycle Washer won t operate PERFORMANCE Clothes too wet Make sure the spin cycle selected matches the load you Colored spots Grayed or yellowed clothes Lint or residue on clothes The washer normally pauses What To Do Possible Causes between washing steps Washer is unplugged Make sure cord is plugged securely into a working outlet Water supply is turned off Turn both hot and cold faucets fully on Controls are not set Check controls and make sure Cycle knob is pulled out properly to ON position Lid is open Close lid and pull Cycle knob out to ON position Circuit breaker fuse is Check house circuit breakers fuses Replace fuses or tripped blown reset breaker Washer should have separate outlet What To Do Incorrect spin cycle selected are washing Some fabrics will feel wetter when rinsed with cold wate
7. avily soiled clothes Begins with a brief agitation soaks for a specified period of time then moves through the rest of the cycle automatically Color Logic Select the correct TEMPERATURE setting Match the particular color below the words with the same color on the WASH SPIN SPEED setting Next match the color again with the same color on the Cycle Dial Example Washing a load of medium soiled whites such as towels and sheets Choose the LOAD SIZE Choose the TEMPERATURE setting for this load it would be the HOT COLD which isa particular color Choose the WASH SPIN SPEED setting that matches that color for this load it would be the NORMAL FAST Turn the Cycle Dial to the area that has the same color as the TEMPERATURE and WASH SPIN SPEED settings you have chosen for this load it would be the COTTONS area Then turn the Cycle Dial to the MEDIUM soil setting suoianijsuj Ajojes 5 m LI A S Q FE S 7 Safety Instructions S S e Troubleshooting Tips rvice Customer Se About washer features NOTE Not all features are available on all washer models OFF SET SensorWash Extra Rinse When you use extra detergent or bleach The washer will pause for a few minutes to clean heavily soiled clothes you may before the Extra Rinse option begins wantto use the Extra Rinse option Thi
8. e Owner s Manual or in published user repair fill hoses they may need replacement after 5 years instructions that you understand and have the skills E Before discarding a washer or removing it from dia D S service remove the washer lid to prevent children E Do not tamper with controls 3 from hiding inside e 7 SAVE THESE INSTRUCTIONS Find your washer control panel You can locate your model number behind the top edge of the control panel Model WNSR3100 LOAD SIZE WASH SPIN TEMPERATURE EXTRA RINSE SPEED PERMANENT PRESS KNITS GENTLE z Safety Instructions LARGE FASI T NORMAL COLD HOT SMALL SUPER SLOW FAST LIGHT SOIL MEDIUM HEAVY EXTRA HEAVY A UIN DELICATES 30 AUTO 50 AUTO 50 u Model WNSR4100 S 5 S LOAD SIZE WASH SPIN TEMPERATURE EXTRA RINSE e WRINKLE FREE COTTON SPEED KNITS COTTONS EASY CARE Eb NORMAL WARM HOT gt RESET EXTRA SLOW LIGHT SOIL LARGE MEDIUM EXT RA mE HERNY SOAK WASH HANDWASH LARGE COLD WARM js MEDIUM GENTLE NORMAL WARM 30 MIN SensorWash AUTO SOAK g Troubleshooting Tips rvice Customer Se About the control settings Load Size The water level should just cover the clothes Adjust the load size accordingly Loosely load clothes no higher than the top row of holes in the wash
9. er Care For The Period 0f We Will Replace Year Any part of the washer which fails due to a defect in materials or workmanship During this full From the date of the one year warranty will also provide free of charge all labor and in home service to replace the original purchase defective part Two Years Any partof the washer which fails due to a defect in materials or workmanship During this additional From the date of the one year limited warranty you will be responsible for any labor or in home service costs original purchase Five Years The suspension rod and spring assembly if any of these parts should fail due to a defect in materials From the date of the or workmanship GE will also replace the washer lid or cover if they should rust under operating original purchase conditions During this additional four year limited warranty you will be responsible for any labor or in home service costs Ten Years The transmission and washer tub of these parts should fail due to a defect in materials or From the date of the workmanship During this additional nine year limited warranty you will be responsible for any original purchase labor or in home service costs Lifetime The washer basket if it should fail due to a defect in materials or workmanship During this From the date of the additional lifetime limited warranty you will be responsible for any labor or in home service costs original purchase What Is N
10. er tub Wash Spin Speed The agitator moves clothes around fora cleaner wash the basket spins later in the cycle to release water from the load The Wash Spin Speed dial sets the speed of both the agitator and the basket With Normal wash speed the agitator moves faster Use for cottons denims and play clothes With Gentle wash speed the agitator moves slower Use for delicate and knit items The Fast spin speed is for durable items The Slow spin speed is for delicate items like sweaters and lingerie When using Slow spin speed clothes will be less dry than when using Fast spin speed Temperature Select the water temperature for the wash and rinse cycles Always follow fabric manufacturer s care label or instructions when laundering Follow the water temperature guide on the washer lid Wash Cycle The wash cycle controls the length of the washing process The chart below will help you match the wash cycle setting with your clothing COTTONS For heavy to lightly soiled cottons household linens work and play clothes EASY CARE For easy care and wrinkle resistant items KNITS Specially designed for normally soiled knits DELICATES For lingerie and delicate fabrics with light to normal soil HANDWASH For lingerie and special care fabrics with light soils Provides periods of agitation and soak during wash and rinse EXTRA HEAVY For heavily soiled and heavy duty fabrics This cycle provides a longer agitation AUTO SOAK For he
11. ic gas which may cause death Cleaning the Fabric Softener Dispenser on some models Separate for cleaning The Agitator Cap or Fabric Softener Dispenser depending on model The agitator cap fits into the top of the Add water to dispenser until it reaches agitator If it accidentally comes off simply the maximum fill line putit back on The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle Do not stop the washer during the first spin This will cause the dispenser to empty too soon To use follow these steps Do not pour anything into the agitator if the agitator cap or dispenser is removed Make sure dispenser is securely attached to agitator Use only liquid fabric softener Pour into dispenser using amount recommended on package Never pour fabric softener directly on clothes It may stain them Remove the dispenser from the top of the agitator Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers Dispenser cup will pop free from the cover To clean the dispenser soak both the dispenser cup and the dispenser cover in the following solution W 7 US gallon 3 8 liters warm water W 7 4 60 ml heavy duty liquid detergent W 240 ml bleach If necessary loosen build up with a clean soft cloth after soaking Do not use a stiff brush you may r
12. ions Use this E Do not mix chlorine bleach with ammonia or acids To minimize the possibility of electric shock unplug S appliance such as vinegar and or rust remover Mixing this appliance from the power supply or disconnect only for its different chemicals can produce a toxic gas which the washer at the household distribution panel by c intended may cause death removing the fuse or switching off the circuit breaker PX 5 before attempting any maintenance or cleaning 5 hae been i NOTE Turning ie Cycle Selector knob to an off 7 washed in soaked in or spotted with combustible or NOT di fi this Owners explosive substances such as wax paint gasoline dui the power supply Manual degreasers dry cleaning solvents kerosene etc which P may ignite or explode Do notadd thesesubstancesto i Never attempt to operate this appliance if it is damaged 3 the wash water Do notuse or place these substances malfunctioning partially disassembled or has missing around your washer or dryer during operation or broken parts including a damaged cord or plug WHEN NOT IN USE W Turn off water faucets to relieve pressure on hoses E Do not attempt to repair or replace any part of this andvalvesand to minimize leakage if a break or appliance unless specifically recommended in this rupture should occur Check the condition of th
13. leaning fluids etc Troubleshooting Tips rvice Customer Se Care and Cleaning of the Washer Wash Basket Leave the lid open after washing to allow moisture to evaporate If you want to clean the basket use a clean soft cloth dampened with liquid detergent then rinse Do notuse harsh or gritty cleaners Fill Hoses Hoses connecting washer to faucet should be replaced every 5 years Lint Filter The lint filter is located under the agitator Itis self cleaning and requires maintenance Fabric Care Labels Exterior Immediately wipe off any spills Wipe with damp cloth Try not to hit surface with sharp objects Moving and Storage Ask the service technician to remove water from drain pump and hoses Do not store the washer where it will be exposed to the weather In the United States call the GE Answer Center 800 626 2000 for information on how to keep the tub stationary when moving the washer Long Vacations Be sure water supply is shut off at faucets Drain all water from hoses if weather will be below freezing Below are fabric care label symbols that affect the clothing you will be laundering WASH LABELS Machine wash Normal Press Gentle cycle wrinkle resistant delicate Water temperature ot Warm 50 C 120 F 40 C 105 F DRY LABELS Tumble O O 0O O amp Normal Permanent Press wrinkle resistant delicate
14. o activate during a cold rinse cycle so that the coldest water available is used All the water in the water heater has been used Possible Causes Wait until the water in the water heater is heated to the correct temperature What To Do Type of detergent Switch to a lower sudsing detergent brand and follow instructions on package Very soft water Try less detergent Too much detergent Measure your detergent carefully Use less soap if you Fill hoses or drain hose is have soft water a smaller load or a lightly soiled load Make sure hose connections are tight at faucets and make improperly connected sure end of drain hose is correctly inserted in and secured to drain facility Household drain may Check household plumbing You may need to call a be clogged plumber Constant water pressure Tighten hoses at the faucets and turn the water off after to the fill hoses at the each use water source Check condition of the fill hoses they may need replacement after 5 years Using too much detergent in washer Controlis not set properly Use less detergent Use less soap if you have soft water a smaller load ora lightly soiled load Check water temperature control and adjust Water supply is turned off or improperly connected Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets Water valve screens are stopped up
15. o clothes have enough room incorrect water level to move freely Incorrect wash and Match Cycle selection to the type of fabric you are dry cycles washing especially for easy care loads Repeated washing in Wash in warm or cold water water that is too hot Possible Causes What To Do Washer is uneven To level the front of the washer adjust the front leveling legs by rotating the individual leg in the proper direction for up or down To level back of washer lift back of machine 4 11 cm and set down Washer load is Push the Cycle knob in to stop the washer open the lid unbalanced and redistribute the load evenly Close the lid and restart Shipping rod is still assembled To remove shipping rod from washer pull yellow tag and in unit attached rod from the bottom right hand side of washer Washer is sitting too close to wall causes knocking during cycle Possible Causes Occasionally the adhesive used on the labels does not release cleanly Pull washer away from the wall about 4 11 cm is needed What To Do Usea hair dryer set at the lowest heat setting directing the air at the label for a short amount of time This will release the adhesive easily without damaging the surface of the washer GE Washer Warranty For customers the United States technician For service call 1 800 GE CARES All warranty service provided by our Factory Service Centers or an authorized Custom
16. ot Covered E Service trips to your home to teach you how to use E Replacement of house fuses or resetting of circuit the product breakers E Improper installation E Damage to the product caused by accident fire floods or acts of God B Failure of the product if it is abused misused or used for other than the intended purpose or used commercially E Incidental or consequential damage to personal property caused by possible defects with this appliance This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your states Attorney General Warrantor General Electric Company Louisville KY 40225 13 suoianijsuj 5 9 A S Q S o 19 0 5 9 Notes 14 suon nnsuj Guyesadg Burjooisa qnoa 821AI8S 19 0 5 9 Safety Instructions Operating Instructions Troubleshooting Tips Customer Service 15 Notes Service Telephone Numbers
17. oughen the surface of the dispenser Rinse and reassemble dispenser Place dispenser back on the agitator suoyonysuy 5 m 5 A S Q FE S 77 19 0 5 9 Loading and using the washer Always follow fabric manufacturer s care label when laundering o S S Sorting Wash Loads 5 E Colors Soil Fabric Lint 2 Whites Heavy Delicates Lint Producers D Lights Normal Easy Care Lint Collectors 2 Darks Light Sturdy Cottons Proper Use of Detergent Add detergent and start the washer before adding You can use less detergent if you have soft water clothes so that the detergent can work effectively smaller load ora lightly soiled load Using too little or too much detergent is acommon cause of laundry problems S Loading the Washer Load dry items loosely no higher than the top Do not wrap large items like sheets around the row of holes in the washer tub When loading wet agitator items make sure you set the load water level high enough to allow the items to move freely Water level should just cover the clothes To add items after washer has started push in Cycle Dial and B Agitation will not start with the lid up submerge additional items next to the agitator Close the lid and pull Cycle Dial out to restart S S s S Do not wash fabrics containing flammable materials waxes c
18. r Incorrect use of fabric Check fabric softener package for instructions and follow softener directions for using dispenser Pretreat stain and rewash Dye transfer Sort whites or lightly colored items from dark colors Not enough detergent Use more detergent especially with larger loads Hard water Use a water conditioner like Calgon brand or install awater softener Water is not hot enough Make sure water heater is delivering water at 120 F 140 F 48 C 60 C Washer is overloaded Select load size to match clothes load Detergent is not Add detergent as wash basket fills with water before dissolving you load clothes Dye transfer Sort clothes by color If fabric label states wash separately unstable dyes may be indicated Clothes are air or line dried If you do not dry your clothes with a clothes dryer your clothes may retain more lint Incorrect sorting Separate lint producers from lint collectors Washing too long Wash small loads for a shorter time than larger loads Detergent not dissolving Add detergent as wash basket fills with water before you load clothes Try a liquid detergent Use warmer water temperature Overloading Load clothes no higher than the top row of holes in the washer tub Make sure load size selector matches clothes load size Incorrect use of fabric softener Check fabric softener package for instructions and follo
19. s option provides a second deep cold rinse in the COTTONS cycle and the EASY CARE cycle on some models Turn the Extra Rinse knob to SET SensorWash on some models The SensorWash senses the incoming water temperature and adjusts the fill water to obtain a more precise temperature range for all three wash temperatures You may select cold warm or hot For example in a Cold Wash selection some warm water may be added to reach a temperature needed to better dissolve detergents Often detergents are not completely dissolved in very cold water especially in cooler climates NOTE The SensorWash will not adjust the fill on WARM WASH unless the washer lid is closed Be sure to start the washer after the lid is closed Liquid Bleach Dispenser on some models The dispenser dilutes liquid chlorine bleach before it reaches into your wash load Check clothing care labels for special instructions Measure liquid bleach carefully following instructions on the bottle W Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket W Do not pour powdered bleach into bleach dispenser Before starting the washer pour measured amount of bleach directly into bleach dispenser Avoid splashing or over filling dispenser If you prefer to use powdered bleach add itinto the wash basket with your detergent W Do not mix chlorine bleach with ammonia or acids such as vinegar and or rust remover Mixing can produce a tox
20. s GE Appliances Appliance Park Louisville KY 40225 Customer Service Printed in Louisville KY
21. w directions for using dispenser 11 suoi anijsuj S 5 A S 5 o 5 19 0 5 4 Safety Instructions o S S E D S e Troubleshooting Tips rvice Customer Se Before you call for service con PERFORMANCE Pilling Snags holes tears rips or excessive wear Wrinkling NOISE Washer is noisy OTHER Labels on the exterior of the washer will not peel off cleanly 12 Possible Causes Result of normal wear on poly cotton blends and fuzzy fabrics Pins snaps hooks sharp buttons belt buckles zippers and sharp objects What To Do While thisis not caused by the washer you can slow the pilling process by washing garments inside out Fasten snaps hooks buttons and zippers Remove loose items like pins objects in pockets leftin pockets and sharp buttons Turn knits which snag easily inside out Undiluted chlorine bleach Check bleach package instructions for proper amount Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach Chemicals like hair bleach Rinse items that may have chemicals on them before or dye permanent wave solution washing Improper sorting Avoid mixing heavy items like work clothes with light items like blouses Try a fabric softener Overloading or Load your washer s
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