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GE DECT 28821 User's Manual

1. Battery compartment cover AC power adaptor Belt clip Handset battery pack Wall mount bracket Handset SS Telephone line cord For Model 28821 2 there will be ONE additional handset charge cradle belt clip battery pack and cover than shown above NOTE If a speaker box is included in your package it replaces one set of a handset belt clip battery pack and cover For Model 28821xx3 there will be TWO additional handsets charge cradles belt clips battery packs and covers than shown above For Model 28821xx4 there will be THREE additional handsets charge cradles belt clips battery packs and covers than shown above For Model 28821 5 there will be FOUR additional handsets charge cradles belt clips battery packs and covers than shown above For Model 28821xx6 there will be FIVE additional handsets charge cradles belt clips battery packs and covers than shown above Telephone Jack Requirements To use this phone you need an RJ11C type modular Wall plate telephone jack which might look like the one pictured here installed in your home If you don t have a modular jack call your local phone company to find out how to get one Modular telephone installed line jack In stallation Digital Security System You r cordless phone uses a digital security system to protect against false ringing unauthorized ac
2. 45 N Screening Calls from the Base Screening Calls from the Handset Security Code Set Alarm Clock Set Day Time Set Prompt Language Speaker Volume Speakerphone Operation Standby Screen Storing CID Records In CID Memory Storing CID Records in Internal Memory Storing VIP Melody Table of Contents Telephone Jack Requirements Telephone Network Information Telephone Operation Telephone Solutions Three Way Calling Tone Pulse Transferring External Calls to Other Handsets Troubleshooting Guide Two Way Calling U Using Intercom with External Telephone Calls V VIP Melody Visual Indicators VMWI Visual Ringer Indicator on Handset Voice Instruction W Warranty 39 27 33 33 56 59 Visit the GE website at www GE com phones THOMSON images amp beyond Thomson Multimedia Ltd 30 Eglinton Ave W Suite 304 Model 28821 Mississauga ON Canada L5R 3E7 00025961 Rev 0 Can 2008 Thomson Multimedia Ltd 08 11 Trademark s Registered Printed in China Marque s d pos e s
3. 2 Begin speaking after you hear RECORD MESSAGE and start tone 3 Release the memo button when you are finished recording the memo NOTE Maximum recording time for memo is 3 minutes 44 Screening Calls from the Base 1 When the answering system answers the call listen while the caller leaves a message to determine who is calling 2 speak to the caller pick up the handset and press the TALK or SPEAKER button The answering system automatically stops recording when you activate the handset or pick up an extension phone TIP Make sure the volume on the base is set loud enough to hear your incoming calls Message Playback The message counter lets you know when you have message s or new messagels To play the messages press the PLAY STOP button While a message is playing you may do the following Press the corresponding PLAV STOP button to stop the message playback Press and release speed button to listen to the message playback ot half of its normal speed Press again to cancel and return to standard playback mode e Press and release the repeat button to restart the current message e Press and release the repeat button twice to go to the previous message e Press and release the skip button to go to the next message e Press the delete button to erase the current message Memory Full When the answering system memory is full the system answers after 10 rings You should erase some messag
4. Use the touch tone pad on the handset to select 1 or 2 or use the CALLER ID VOLUME or 4 button to scroll to your selection 10N is the default setting Press the mute menu OK button to confirm and the key tone setting shows in the display Set Day Time From the Handset Setup Menu 1 Press the CALLER ID VOLUME v or button to scroll to the SET DAY TIME sub menu Press mute menu OK button to enter the menu SET DAY MONDAY shows in the display MONDAY is default setting Press the CALLER ID VOLUME or button to select from MONDAY to SUNDAY Press mute menu OK button to confirm your selection and advance SET TIME sub menu Use the number keys to enter the current hour and minute then press the pause button to toggle between AM and PM 29 6 Press the mute menu OK button to save your selection You will hear a confirmation tone and the current time shows in the display Equalizer This feature lets you to adjust the audio quality From the Handset Setup Menu 1 Press the CALLER ID VOLUME or button to scroll to Equalizer 2 Press the mute menu OK button to enter the menu 3 Use the CALLER ID VOLUME or 4 button to scroll to desired selection The default is Natural 4 Press the mute menu OK button to save your selection You will hear a confirmation tone Area Code From the Handset Setup Menu 1 Press the CALLER ID VOLUME a button to scroll to the AREA CODE sub menu
5. 2 Press mute menu OK button to enter the menu SET AREA CODE shows in the display 3 Use the touch tone pad to enter your 3 digit area code Press the mute menu OK button to confirm You will hear a confirmation tone and the new area code shows in the display NOTE To restore the default setting to press and release delete intercom conf when SET AREA CODE shows in the display Tone Pulse From the Handset Setup Menu 1 Press the CALLER ID VOLUME or button to scroll to the TONE PULSE sub menu 2 Press mute menu OK button to enter the menu TONE PULSE 1TONE 2PULSE shows in the display The default setting is 1 3 Use the touch tone pad or CALLER ID VOLUME or to enter 1 TONE or 2 PULSE 30 4 Press the mute menu OK button to confirm You will hear a confirmation tone and your selection shows in the display Registration Your packaged handsetls are pre registered and ready to use It is not recommended that a handset be registered again unless absolutely necessary From the Handset Setup Menu 1 Press the CALLER ID VOLUME v or 4 button to scroll to the REGISTRATION sub menu Press the mute menu OK button to enter the menu REGISTRATION 1 5 2NO shows in the display The default setting is 2NO Use the touch tone pad to select 1 for YES or 2 for NO Or use the CALLER ID VOLUME or 4 button to scroll to 1YES or 2NO If you select 1YES press the mute menu OK but
6. HANDSETS eir retenta ID CID Catt WAITING CALLER 1 41 RECEIVING CID RECORDS 41 Storinc CID Recorps i REVIEWING CID RECORDS 42 DIALING A CID NUMBER 42 SronING CID RECORDS IN INTERNAL MEMORY een 42 DELETING A CID Recorb 2 43 DELETING ALL CID RECORDS 43 ANSWERING SYSTEM OPERATION 44 MESSAGE COUNTER INDICATOR 44 LEAVING 44 SCREENING CALLS FROM THE BASE 45 MESSAGE PLAVBACK eee 45 MEMORY FULL iecoris etse ERASING MESSAGES REMOTE CORDLESS 46 SCREENING CALLS FROM THE 47 ACCESSING THE ANSWERING SYSTEM FROM ANOTHER LOCATION 47 MEMORY I nds 48 Bett AND OpTIONAL HEADSET 48 CONNECTING THE BELT 48 CONNECTING AN OPTIONAL HEADSET TO THE HANDSET reete e EA 48 CHANGING THE 49 BATTERY SAFETY PRECAUTIONS 49 DISPLAY 5 50 Table of Contents ANSWERING System DisPLAv 52 HANDSET SOUND SIGNALS 52 TROUBLESHOOTING GUIDE 52 TELEPHONE SOLUTIONS 52 Catter ID SoLUTIONS BATTER
7. decide whether you want to create a two way or a three way conversation Two Way Calling 1 During an external call press the delete intercom conf button and use the touch tone pad to enter the handset number you want to call NOTE The receiving handset presses the delete intercom conf button to answer the intercom call Both intercom users may speak privately The external caller will not hear the intercom conversation 2 When finished press the END cancel button or delete intercom conf button to end the intercom call return to the talk mode and resume your original telephone conversation Three Way Calling 1 During an external call press the delete intercom conf button LINE ON HOLD EXTENSION shows in the display 39 2 Use the touch tone pad to select Handset You will hear a paging tone and PAGING shows in the originating handset s display NOTE PAGING FROM shows in the display on the receiving handset and the receiving handset presses the delete intercom conf or TALK button to answer the intercom 3 When the receiving handset connects press the delete intercom conf button on the originating handset to conference with the receiving handset and the external caller CONFERENCE shows in the display on the originating and receiving handsets NOTE A handset can enter conference mode directly by pressing TALK or SPEAKER on the second handset during a call Transferring External Calls to Other Handsets Durin
8. telephone company may temporarily discontinue service immediately The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business If these changes are expected to affect the use or performance of your telephone equipment the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service Notice must be given to the telephone company upon termination of your telephone from yout line REN Number On the bottom of this equipment is a label indicating among other information the Ringer Equivalence Number REN for the equipment The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company REN Number is located on the cabinet bottom Hearing Aid Compatibility HAC This telephone system meets FCC standards for Hearing Aid Compatibility Licensing Licensed under US Patent 6 427 009 FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment
9. you may adjust the receiver volume by pressing the CALLER ID VOLUME or button There are five volume levels to choose from When the maximum or minimum volume level is reached the phone beeps twice VOL 1 is minimum and VOL 5 is maximum Sf Do Not Disturb D N D This feature allows you to turn off all the handset ringer s at once by pressing one button at the base unit even though the ringer volume of handset s has been preset 1 Inthe standby mode press the do not disturb button on the base 2 The DND indicator will light and DO NOT DISTURB shows in each handset display 3 Tocancel press the do not disturb button again NOTE You can press the do not disturb button and activate the function immediately even when there is incoming call ringing in or during call screening after the call is taken by the answerer Intercom Operation applicable only with additional handsets The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line allowing you to still receive incoming calls Making an Intercom Call 1 Make sure the handset is OFF not in TALK mode 2 Press the delete intercom conf button on the handset 3 Usethe touch tone pad to select the handset you want to page NOTE To cancel page press the delete intercom conf button again or the END cancel button on the sending handset 4 Wait for the person at the receiving handset to press the delete int
10. 10th ring e Make sure answering system is turned on Answering system memory may be full Erase some messages Incoming messages are incomplete e Anextension phone may have been lifted as a message is received e Answering system memory is full Erase some messages 54 You may have accidently pressed the play stop button during playback and stopped the message Won t respond to remote commands You must use a tone dial phone This phone does not support pulse rotary dialing Make sure to enter the correct security code Did unit hang up If you take no action for a period of time it automatically hangs up Causes of Poor Reception Aluminum siding Foil backing on insulation Heating ducts and other metal construction that can shield radio signals You re too close to appliances such as microwaves stoves computers etc Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic devices Baby monitor is using the same frequency Handset battery is low You re out of range of the base General Product Care To keep your unit working and looking good follow these guidelines Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use strong cleaning agents paint thinner abrasive powder alcohol or other chemical products t
11. 36 4 the page press the END cancel delete intercom conf or TALK button on the originating handset or press the END cancel button on the receiving handset Paging All Handsets from a Handset applicable only with additional handsets 1 Make sure the originating phone is OFF not in TALK mode 2 Press and release the delete intercom conf button on a handset PAGING EXTENSION shows in the display 3 Use the touch tone pad to enter the handset number you want to page 1 to page Handset 1 2 to page handset 2 etc and tone to page all handsets 4 To cancel the page press the END cancel delete intercom conf or TALK button on the originating handset or press the END cancel button on the receiving handset Paging from the Base Group Page Use the base only to page all registered handsets at the same time 1 Press the find button on the base All handsets beep for two minutes and PAGING FROM BASE shows on each handset s display 2 To cancel the page press the find button on the base or press the TALK button or the END cancel button on each handset Mute To have a private off line conversation use the MUTE feature The party on the telephone line cannot hear you but you can hear them 1 Press the mute menu OK button The handset display shows MUTE ON 2 Pressthe mute menu OK button to cancel and return to your phone conversation Receiver Volume Control When the handset is ON in TALK mode
12. MONITOR EXTENSION 5 Usethe touch tone pad to enter the handset number to be monitored NOTE When this phone system is expanded up to 6 handsets by purchase of optional Model 28801 handset with recharge cradle handsets are named HANDSET 1 HANDSET 2 HANDSET 3 and so on respectively 23 6 The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset NOTE For room monitoring mode to work the originating handset must NOT be on the cradle NOTE While in room monitoring mode the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call You may press the SPEAKER button to quit room monitor and answer the call NOTE While in room monitoring mode the originating handset can be switched to monitor by handset earpiece by pressing the TALK button once Switch back to speakerphone by pressing the SPEAKER button once NOTE Press the END cancel button on the handset to exit room monitor mode Answerer In the Answerer Menu there are two programmable submenus Set Alarm Clock and Handset Setup 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK button to go to the main menu 3 Press CALLER ID VOLUME 2 or button to scroll to ANSWERER 4 Press mute menu OK button to enter the submenu Set Alarm Clock 1 Make sure your phone is OFF not in TALK mode 2 Press the mut
13. Make sure the telephone line cord is connected to the base and the wall jack Connect another phone to the same jack If it doesn t work the problem might be your wiring or local service The handset may be out of range of the base Move closer to the base 52 sure the battery is properly charged for 16 hours sure the battery pack in the handset is properly installed The handset should beep when you press the TALK button and the charge indicator on the base should be lit when the handset rests in the cradle If not the battery may need to be charged e Place handset in charge cradle for at least 20 seconds to reset the unit Handset does not ring Make sure the handset ringer software switch is set to on The handset may be out of range of the base Move closer to the base e You may have too many extension phones on your line Try unplugging some extensions e Check for a dial tone You experience static noise or fading in and out The handset may be out of range of the base Move closer to base Make sure base is not plugged into an electrical outlet with another household appliance If necessary relocate the base e Charge the battery for 16 hours Unit beeps e Clean the charging contacts on the cordless handset and base charge cradle with a soft cloth or an eraser See solutions for No dial tone on previous page e Replace the battery Memory dialing do
14. OF STORE 56 Accessory Information To order call the nearest distributor for your area Ontario 905 624 8516 Manitoba 204 783 2088 British Columbia 604 438 8001 Quebec 514 352 9071 A shipping and handling fee will be charged upon ordering It is required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability 57 Index A Accessing the Answering System from Another Location Accessory Information Add Records Advanced Intercom Features Answerer Answering Calls Answering System Display Messages Answering System Operation Answering System Setup Answering System Solutions Area Code Auto Standby B Base Base Layout Top amp Front Views Base Station Battery Safety Precautions Battery Solutions Before You Begin Belt Clip and Optional Headset Call Timer Call Waiting Caller ID Caller ID CID Caller ID Solutions Causes of Poor Reception Changing a Stored VIP Melody Record Changing the Battery Connecting an Optional Headset to the Handset Connecting the Belt Clip Cordless Handset D Default Setting Delete Records Deleting a CID Record Deleting All CID Records De Registration Dialing a CID Number Dialing a Number from Internal Memory 58 16 gt B CO Digital Security System Display Messag
15. as VIP 6 Press mute menu OK button to confirm and then display VIP MELODY 01 to wait for the melody tone selection 7 Press CALLER ID VOLUME button to select from melody 01 to melody 10 a testing tone is generated while making melody selection 8 Press mute menu OK button to confirm NOTE If the desired number record was previously stored in any one of the ten VIP melody records DUPLICATE NUMBER shows in the display Changing a Stored VIP Melody Record Use the Storing VIP Melody procedure to change the number of a selected record and replace the old phone number with new phone number When REPLACE VIP shows in the display you must press mute menu OK button on the handset to confirm replacement 28 Reviewing And Deleting Stored VIP Melody Record From the Handset Setup Menu 1 2 Press the mute menu OK button to enter to VIP MELODY menu Use the CALLER ID VOLUME v or button to scroll to the desired VIP Melody Record If you want to delete the information press the delete intercom conf button on the handset while the entry displays The display show DELETE VIP Press delete intercom conf again to confirm You will hear a confirmation tone and VIP DELETED shows in the display Key Tone From the Handset Setup Menu alg Press the CALLER ID VOLUME or button to scroll to the KEY TONE sub menu Press mute menu OK button to enter the menu SET KEY TONE 10N 2 OFF shows in the display
16. before DUPLICATE NUMBER shows in the display Indicates that there is no additional information in CID memory Prompt telling you to enter a name in one of the 50 memory locations Prompt telling you to enter a telephone number in one of the 50 memory locations Indicates call or calls which have not been reviewed Prompt telling you to enter the user name for the registered handset Indicates you must register a non registered handset prior to use INCOMPLETE DATA LINE IN USE LONG DISTANCE LOW BATTERY NEW VOICE MAIL CALL SCREENING MSG WAITING OFF NEW CALL XX NO CALLS NO USER MEMORY OUT OF RANGE PAGING or PAGING FROM REPT SEARCHING SPKR UNKNOWN CALLER NAME NUMBER Caller information is interrupted during transmission or the phone line is excessively noisy Indicates no CID information was received you are not subscribed to CID service or CID service is not working Displays on handset while the line is in use Indicates CID record is from long distance call Indicates the battery needs to be charged Indicates voice mail has not been retrieved from service provider Indicates you may use the handset to screen calls before answering the call Indicates voice mail has been retrieved from service provider XX represents the number of new CID records not reviewed Indicates there are no CID records in memory Indicates the memory location contains no user memories and the user
17. display is updated to let you know how many calls have been received To scroll CID records 1 Make sure the phone is OFF not in TALK mode 2 Press the CALLER ID VOLUME button to review the newest CID record 3 Press the CALLER ID VOLUME button to review the oldest CID record first Dialing a CID Number 1 Make sure the phone is OFF not in TALK mode 2 Use the CALLER ID VOLUME or 4 button to display the desired record 3 Pressthe TALK or SPEAKER button The number dials automatically NOTE Depending on a how the incoming caller s phone number is formatted when it is received and b whether or not you previously pre programmed your local area code into the set up menu you may need to adjust the format of the incoming caller s stored phone number before making the call press the redial format button to adjust the number and try again Available formats include Number of digits Explanation Example Eleven digits long distance code 1 1 317 888 8888 3 digit area code 7 digit telephone number Ten digits 3 digit area code 317 888 8888 7 digit telephone number Seven digits 7 digit telephone number 888 8888 Storing CID Records in Internal Memory You may also store CID information in the phone s internal memory NOTE It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory 1 Make sure the phone is OFF not in TALK
18. is trying to mark a specific user record for VIP MELODY May indicate handset is too far away from the base or that the power has been interrupted Move closer and check connections Someone pressed the find button on the base or delete intercom conf button on the handset Indicates a repeat call message Indicates a new call from the same number was received more than once Indicates handset is searching for the base Indicates the handset is in speakerphone mode Indicates incoming call is from an area not serviced by CID or the CID information was not sent 51 Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system 0 59 Indicates the total number of messages CL blinking The voice time day stamp needs to be set Answering system is turned off An blinking The system is answering a call F blinking Answering system memory is full Six bars blinking The system is recording a memo or an announcement LA Line Access External line remote answering system Handset Sound Signals Signal Meaning A long warbling tone Signals an incoming call with ringer on Three short beeps Page signal several times One beep every 7 seconds Low battery warning Troubleshooting Guide Telephone Solutions No dial tone Check or repeat installation steps Make sure the base power cord is connected to a working electrical outlet
19. mode 2 Use the CALLER ID VOLUME or button to scroll to the desired CID record 42 3 4 5 Press mute menu OK button to go to the main menu Press CALLER ID VOLUME or 4 button to scroll to PHONEBOOK Press mute menu OK button to store the number NOTE Press the END cancel button once to keep the previous setting making no changes and return to the menu NOTE If the selected CID record contains any information that is non numeric the unit will not allow this record to transfer to the internal user memory The handset will display UNABLE TO STORE Deleting a CID Record 1 2 Make sure the phone is OFF not in TALK model Use the CALLER ID VOLUME v or gt button to display the CID record you want to delete Press the delete intercom conf button The display shows DELETE CALL ID Press the delete intercom conf button to erase the record showing in the display The display shows DELETED NOTE Press the END cancel button to return to the standby mode without deleting any CID records Deleting All CID Records L 2 5 Make sure the phone is OFF not in TALK model Use the CALLER ID VOLUME or 4 button to display any Caller ID record Press and hold the delete intercom conf button until DELETE ALL shows in the display Press delete intercom conf button to erase all of the current CID records The display shows DELETED followed by NO CALLS NOTE Press the END cancel button to return t
20. should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product This telephone is compliant with the DECT 6 0 standard which Operates in the 1 92GHz to 1 936 2 frequency range Installation of UU this equipment is subject to notification and coordination with UTAM Any relocation of this equipment must be coordinated through and approved by UTAM UTAM may be contacted at 1 800 429 8826 Table of Contents IMPORTANT 2 INTERFERENCE 3 TELEPHONE NETWORK INFORMATION 3 REN NUMBER ccccccsssssscsseecsessseees 4 Hearing Alo Compatisitity HAC 4 LICENSING 4 PARTS CHECKLIST TELEPHONE JACK REQUIREMENTS INSTALLATION DIGITAL SECURITY IMPORTANT INSTALLATION GUIDELINES 11 HANDSET LAYOUT eere eene 12 Base Layout amp Views 13 INSTALLING THE 14 INSTALLING THE HA
21. use find do not disturb voicemail button button indicator 13 Installing the Phone Installing the Handset Battery NOTE You must connect the handset battery before use CAUTION reduce the risk of fire or personal injury use only the Thomson Inc approved Model 5 2814 Nickel metal Hydride battery Ni MH which is compatible with this unit 1 Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way BATTERY BLA RED WIRE 4 Insert the battery pack 5 Close the battery compartment by pushing the door up until it snaps into place 14 Base Station 1 Choose an area near an electrical outlet and a telephone wall jack RJ11C and place your cordless telephone on a level surface such as a desktop or tabletop or you may mount it on the wall eP 3 P 4 P 5 ug one end the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack ug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base ace the handset in the base cradle The charge in use voicemail indicator turns on verify
22. when the headset is connected 2 Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately two to three inches from your mouth 3 Press the TALK button to answer a call or make calls using the headset 4 To return to normal operation unplug the headset from the jack 48 Changing the Batter CAUTION To reduce the risk of fire or personal injury use only A the Thomson Inc approved Model 5 2814 Nickel metal Hydride battery Ni MH which is compatible with this unit 1 Make sure the telephone is OFF not in TALK mode before you replace the battery 2 Remove the battery compartment door 3 Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset 4 Insert the new battery pack and connect the cord to the jack inside the battery compartment 5 Put the battery compartment door back on 6 Place handset in the base or handset charge cradle to charge Allow the handset battery to properly charge for 16 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury To reduce the risk of fire or personal injury use only the Nickel metal Hydride battery
23. with this system you may prefer to use the system s original settings Follow the steps below to return to the factory default settings From the Handset Setup Menu 1 Press the CALLER ID VOLUME or a button to scroll to the DEFAULT SETTING sub menu 2 Press the mute menu OK button to enter the menu DEFAULT SETTING 1YES 2NO shows in the display The default setting is 2NO 3 Use the touch tone pad to select 1VES or 2NO or use the CALLER ID VOLUME or a button to move the cursor to 1YES or 2NO NOTE If you choose YES all the settings in the programmable menu are returned to factory default setting 4 Press the mute menu OK button to save your selection You will hear a confirmation tone Telephone Operation Visual Indicators Base The charge in use voicemail indicator on the base will flash to alert you to an incoming call during paging or if you have a message waiting from your service provider The indicator will remain lit when a handset is in the base charging or when he line is in use Handset The TALK and SPEAKER indicator buttons flash when you receive a call and remain lit during a call The keypad and CID will also light when a call is received VMWI Visual Ringer Indicator on Handset IMPORTANT In order to use this unit s Voice Mail Waiting Indicator VMWI feature you must subscribe to this service from your phone company The VMWI indicator on the top of the handset flashes when you receive a new messa
24. ME 4 button or key in alphabet to view the records OX en m Mm 20 Add Records DJ OO Make sure the phone is OFF not in TALK model Press the mute menu OK button to go to the main menu Press CALLER ID VOLUME or 4 button to scroll to PHONEBOOK Press mute menu OK button to enter PHONEBOOK menu Use the CALLER ID VOLUME v 4 button to scroll to ADD RECORDS Press the mute menu OK button to confirm ENTER NAME shows on the display Use the touch tone pad to enter a name up to 15 characters More than one letter is stored in each of the number keys For example to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter Press the 5 key 3 times for the letter L Press the 5 key 3 times for the second letter L and press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter press the 8 key for the letter T press the 4 key twice for the letter NOTE If you make a mistake press the delete intercom conf button to backspace and erase the wrong character s or number s Press the mute menu OK button again to save your selection The display shows ADD TEL NUMBER Use the touch tone pad to enter the telephone number up to 20 digits including pauses and press the mute menu button to confirm The records are stored alphabeti
25. Model 28821 Series DECT 6 0 Cordless Handset Speakerphone Answering System User s Guide TRO ENEA Your new telephone system is EXPANDABLE up to a total of 6 handsets by purchase of optional Model 28801 handset with charge cradle Important Information NOTICE This product meets the applicable Industry Canada technical specifications Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device The equipment must be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but sho
26. NDSET BATTERY 14 Base STATION P ANSWERING SYSTEM SETUP 16 ANSWERER zi deer rte 16 HANDSET ACCESS 4 16 Set PROMPT LANGUAGE RINGS TO ANSWER 4 17 MESSAGE ALERT 18 Security CODE 18 SPEAKER VOLUME 18 VOICE INSTRUCTION 19 RECORDING THE OUTGOING 19 REVIEWING AND CHOOSING THE ANNOUNCEMENT ecce tenttnnees 19 PROGRAMMING THE TELEPHONE 20 STANDBY SCREEN PROGRAMMING FUNCTIONS 20 PHONE BOOK see Review RECORDS 52 ADD RECORDS terree INSERTING A PAUSE IN THE DIALING 21 RECORDS DELETE RECORDS DiALING A NUMBER FROM INTERNAL MEMORY enn 23 IGNORE THE INCOMING CALL 23 ROOM 5203 ANSWERER 24 SET ALARM CLOCK irs 24 HANDSET SETUP 25 LANGUAGE HANDSET 26 RINGER TONE 26 RINGER VOLUME 2 27 VIP ny STORING VIP MELODY e 28 CHANGING A STORED VIP MELODY 28 REviEWING AND DELETING VIP MELODY 29 Key TONE S
27. Y SOLUTIONS eee ANSWERING SvsrEM SOLUTIONS 54 CAUSES OF POOR RECEPTION 55 GENERAL PRODUCT CARE 55 1 1 56 ACCESSORY INFORMATION 57 Soa 58 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN THE LIGHTNING CAUTION TO REDUCE THE THE EXCLAMATION FLASH AND ARROW RISK OF ELECTRIC SHOCK DO POINT WITHIN THE WARNING HEAD WITHIN THE NOT REMOVE COVER OR TRIANGLE IS A PREVENT FIRE OR TRIANGLE IS A BACKI NO USER eats WARNING SIGN e WARNING SIGN ERVICEABLE PARTS INSIDE ELECTRICAL SHOCK ALERTING you REFER SERVICING IMPORTANT HAZARD DO NOT DANGEROUS QUALIFIED SERVICE INSTRUCTIONS EXPOSETHIS VOLTAGE INSIDE PERSONNEL ACCOMPANYING THE PRODUCT THE PRODUCT PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT Introduction CAUTION When using telephone equipment there are basic A safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 28821 Make sure your package includes the items shown here
28. ated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines 11 Handset Layout Voice Mail Waiting Indicator VMWI Visual Ringer display TALK button CALLER ID VOLUME caller id volume down button NWCAL Mp C UP UE ut DERNE UE QUEE UIS 1 000 448 0329 CALLER ID VOLUME caller id volume up button SPEAKER button END cancel delete intercom conf button delete intercom conference button phonebook intercom button review button skip button 7 erase button play stop button tone button pause button mute menu OK button N redial format button microphone 12 Base Layout amp Front Views delete button volume 4 v buttons skip button repeat button speed PLAY STOP button button Message Counter indicator memo button ANNOUNCE button ans on off answerer on off button do not disturb charge in
29. cally in the phone book Inserting a Pause in the Dialing Sequence of a Stored Number Press the pause button on the handset s touch tone pad to insert a delay in dialing sequence when a pause is needed to wait for a dial tone for example after you dial 9 for an outside line or to wait for a computer access tone Each pause counts as one digit in the dialing sequence 21 Edit Records zu YU ide ON RS 8 Make sure the phone is OFF not in TALK mode Press the mute menu OK button to go to the main menu Press CALLER ID VOLUME or button to scroll to PHONEBOOK Press mute menu OK button to enter PHONEBOOK menu Use the CALLER ID VOLUME or button to scroll to EDIT RECORDS Press the mute menu OK button to confirm display will show the records Use the CALLER ID VOLUME or 4 button or key in alphabet to move to desired record press mute menu OK button to confirm ENTER NAME shows on the display Repeat Steps 7 through 9 in Add Records section Delete Records coucou io up 22 Make sure the phone is OFF not in TALK mode Press the mute menu OK button to go to the main menu Press CALLER ID VOLUME or button to scroll to PHONEBOOK Press mute menu OK button to enter PHONEBOOK menu Use the CALLER ID VOLUME or 4 button to scroll to DELETE RECORDS Press the mute menu OK button to confirm display will show the records Use the CALLER ID VOLUME or 4 button or key in al
30. cess and charges to your phone line 10 INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these appliances Certain other communications devices may also use the 1 9 GHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manudl for these devices on how to properly set channels to avoid interference Typical devices that may use the 1 9 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important Installation Guidelines Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight Avoid areas of excessive dust moisture and low temperature Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insul
31. character at a time 4 Press the mute menu OK button to save your name You will hear a confirmation tone and the handset name shows in the display Ringer Tone You may choose from ten different ringer tones and ten different melodies From the Handset Setup Menu 1 Press the CALLER ID VOLUME or 4 button to scroll to the RINGER TONE sub menu 2 Press mute menu OK button to enter the menu SET RINGER TONE 01 shows in the display 01 is default setting 3 Use the CALLER ID VOLUME or button to scroll to the desired setting 1 through 20 You will hear a sample of the ringer tone melody you select 4 Press the mute menu OK button to save your selection You will hear a confirmation tone and the selected ringer tone shows in the display NOTE You must have the Ringer Volume set to ON for ring tone to signal an incoming call 26 Ringer Volume From the Handset Setup Menu 1 Press the CALLER ID VOLUME or a button to scroll to the RINGER VOLUME sub menu Press mute menu OK button to enter the menu SET RINGER LEVEL 5 shows in the display Use the CALLER ID VOLUME or 4 button to scroll to your selection LEVEL 5 is the default setting Press the mute menu OK button to save your selection You will hear a confirmation tone and the new volume setting shows in the display NOTE If you turn the ringer OFF the ringer off icon shows in the display VIP Melody This features allows you to assign a spe
32. cific melody to someone you want to get your attention when the person calls When a VIP melody is assigned and that person calls the unit rings the normal ring for the first ring and then follows with VIP melody ring You may choose from ten different polyphonic melodies and may store up to 10 VIP records NOTE This feature ONLY works when the following conditions are met 1 You have subscribed to Caller ID 2 You have your Caller ID record previously transferred to the memory Refer to Storing CID Records in Internal Memory NO USER MEMORY will show in the display to remind the user to do CID record transfer first 27 Storing VIP Melody From the Handset Setup Menu 1 Press the CALLER ID VOLUME or button to scroll to VIP MELODY sub menu 2 Press mute menu OK button to select VIP melody feature and then display VIP 1 record If VIP1 does NOT contain any specific number records it will display EMPTY 3 Press CALLER ID VOLUME or a button to select the specific VIP melody memory location 10 VIP locations that does not contain any record 4 Press mute menu OK button to display SELECT MEMORY NOTE If the memory location does not contain any CID memory records and you are trying to mark a specific record as VIP MELODY then SELECT MEMORY will not be displayed Instead NO USER MEMORY will display in prompt to alert the user 5 Press CALLER ID VOLUME or 4 button to view the records from memory to be selected
33. e menu OK button to go to the main menu 3 Press CALLER ID VOLUME or button to scroll to ALARM 4 Press mute menu OK button to enter the submenu ALARM 1 20FF shows on the display 5 Usethe touch tone pad to enter the selection or use the CALLER ID VOLUME v or 4 button to scroll to 1ON or 20FF 6 If you select ON press the mute menu OK button to confirm and advance Set Alarm Time sub menu 7 Use the number keys to enter the time then press the pause button to toggle between AM and PM 24 10 Press the mute menu button to confirm and advance Set Cycle Time sub menu Use the CALLER ID VOLUME button to select Once or Daily The default setting is Once Press the mute menu OK button to save your selection You will hear a confirmation tone NOTE If you select Daily the system will follow the current time setting to turn on the alarm Handset Setup 1 2 3 4 Make sure your phone is OFF not in TALK mode Press the mute menu OK button to go to the main menu Press CALLER ID VOLUME or 4 button to scroll to HANDSET SETUP Press mute menu OK button to confirm and you may program the following items Language Handset Name Ringer Tone Ringer Volume VIP Melody Key Tone Set Day Time Equalizer Area Code Tone Pulse Registration Deregistration and Default Setting NOTE During programming you may press the END cancel button at any time to exit the sub menu and return to
34. eT Dav TIME s 29 EQUALIZER wsesccsesscsscssessessesesssssessesseseseeees AREA CODE Tone PuLse REGISTRATION eee 31 DE REGISTRATION ete 31 Table of Contents GLOBAL DE REGISTRATION 32 DEFAULT SETTING T TELEPHONE OPERATION 33 VISUAL INDICATORS ect 35 HANDSET te cte etd 33 VMWI VisUAL RINGER INDICATOR ON HANDSET eee 33 SPEAKERPHONE 34 MAKING 2234 ANSWERING CALLS 34 IGNORE THE INCOMING CALL 2035 CALL TIMER eene 44196 AUTO 2055 RiNGER Volume SHORTCUT 2535 FLASH CALL WAITING ens 35 Last NUMBER REDIAL ee 36 PaciNG ALL HANDSETS FROM A HANDSET eee 37 PAGING FROM THE Base Group 37 37 RECEIVER VOLUME CONTROL 37 Do Nor Disrune D N D 38 INTERCOM 38 MAKING AN INTERCOM CALL 38 RECEIVING AN INTERCOM CALL 2550 ADVANCED INTERCOM FEATURES 39 RECEIVING AN INCOMING DURING AN INTERCOM 39 USING INTERCOM WITH EXTERNAL TELEPHONE 39 TWO WAY CALLING een 39 THREE WAY CALLING 39 TRANSFERRING EXTERNAL CALLS TO OTHER
35. ercom conf button NOTE If the receiving handset does not answer within two minutes the intercom call is automatically canceled The originating handset displays NO ANSWER 5 When finished press the END cancel button or delete intercom conf button on either handset to deactivate the intercom NOTE The system is expandable up to 6 handsets by purchase of optional Model 28801 handset with recharge cradle When 4 handsets are registered the system can handle 2 separate intercom operations at once for example 1st handset intercoms with 2nd handset while 3rd handset intercoms with 4th handset 38 Receiving an Intercom Call When you receive an intercom call your handset beeps To answer the call press the delete intercom conf button or TALK button Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call the intercom call is immediately terminated and both handsets ring Either handset user may press the TALK or SPEAKER button to answer the call Using Intercom with External Telephone Calls During a telephone call you may use the intercom paging function to page another handset and have an off line private two way intercom conversation You may also have a three way conversation between the external caller and the handsets or you may transfer the external telephone call to another handset NOTE Before you intercom page another handset you must
36. es Do Not Disturb D N D E Edit Records Equalizer Erasing Messages Exit F FCC RF Radiation Exposure Statement Flash Call Waiting G General Product Care Global De registration H Handset Handset Access Handset Layout Handset Name Handset Setup Handset Sound Signals Handset to Handset Paging Hearing Aid Compatibility HAC gnore The Incoming Call mportant Information mportant Installation Guidelines ndex nformation for DECT Product nstallation nstalling the Handset Battery nstalling the Phone ntercom Operation nterference Information ntroduction K ey Tone 23 nserting a Pause in the Dialing Sequence Index L Language Last Number Redial Leaving a Message Memo Licensing M aking a Call aking an Intercom Call emory Full essage Alert essage Counter Indicator essage Playback ute Paging All Handsets from Handset Paging from the Base Group Page Parts Checklist Phone Book Programming Functions Programming the Telephone R Receiver Volume Control Receiving an Incoming Call During an Intercom Call Receiving an Intercom Call Receiving CID Records Recording the Outgoing Announcement Registration Remote Access REN Number Review Records Reviewing and Choosing the Announcement Reviewing And Deleting Stored VIP Melody Record Reviewing CID Records Ringer Tone Ringer Volume Ringer Volume Shortcut Rings to Answer Room Monitor
37. es so the answering system may record new messages Erasing Messages You may erase messages in the following three ways To erase a message while it is playing 1 Press and release PLAY STOP button 2 Pressthe repeat and skip buttons to select and play the message you want to erase 45 3 Press the delete button the current message is erased and the next message plays To erase all previously played Messages in a mailbox 1 Make sure the phone is OFF not in TALK mode 2 Press and hold the delete button until ALL OLD MESSAGES ERASED is announced To erase a message from the handset 1 Press the mute menu OK button to go to the main menu 2 Press the CALLER ID VOLUME or button to scroll to ANSWERER 3 Press the mute menu OK button to enter the menu press the CALLER ID VOLUME v or to select HANDSET ACCESS submenu 4 Press the mute menu OK button to access the answering system ANSWERER REMOTE ACCESS shows on the display 5 Press the play stop key 2 on the handset 6 Press the erase key 0 on the handset to erase a message during playback NOTE Erased messages cannot be restored Remote Access You may access the answering system with the cordless handset or from any tone dial compatible telephone Cordless Handset Use the corresponding handset keys just like you would use the base buttons see Answering System Setup The button functions are located on the handset above each number
38. esn t work Did you program the memory location keys correctly Did you follow proper dialing sequence Unit locks up and no communication between the base and cordless handset Unplug the power adaptor from the electrical outlet and the back of the base Remove the handset battery Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet Reconnect the battery and charge for 16 hours 53 Caller ID Solutions No Display Charge the battery for 16 hours Or replace the battery Make sure the unit is connected to a non switched electrical outlet Disconnect the power adaptor from the base and reconnect it Caller ID Error Message e The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line No Caller ID e You must be subscribed to the standard Name Number Caller ID service from your local telephone company to receive CID information Battery Solutions If you experience any of the following problems even after recharging the battery you may need to replace the battery pack Short talk time Poor sound quality e Limited range Charge indicator fails to turn on Answering System Solutions Can t hear messages beep etc e Adjust speaker volume Time Day setting stuck at 12 a m Mon e Set the time clock Answers on
39. g an external call you may transfer the external call to another handset 1 Press the delete intercom conf button on the originating handset to put an external call on hold and then page the receiving handset 2 Usethe touch tone pad on the handset to select Handset You will hear a paging tone PAGING shows on the originating handset s display and PAGING FROM shows on the receiving handset s display 3 When the receiving handset connects press the TALK or SPEAKER button on the originating handset to transfer the call OR 4 Pressthe TALK or SPEAKER button on the originating handset to transfer the call If the receiving handset does not answer within 30 seconds the originating handset rings back and displays CALLBACK If the originating handset does not answer within 30 seconds the call is automatically dropped Caller ID CID IMPORTANT In order to use this unit s Caller ID features you must subscribe to either the standard Name Number Caller ID Service or Call Waiting Caller ID Service To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time 40 Date Number of Calls 0 00 1 jo F Caller ID Phone Number Caller ID Name Call Waiting Caller ID Provided you s
40. ge from your service provider Also it serves as a Visual Ringer function It will flash when there is an incoming call 33 Speakerphone Operation NOTE If you are using the speakerphone remain close to handset so the party you are speaking to can hear you If you are using the handset and want to switch to the speakerphone press the SPEAKER button press END cancel to end conversation If you are using the speakerphone and want to switch to the handset press the TALK button press END cancel again to end conversation Making a Call 1 Press the TALK or SPEAKER button Dial the desired number OR Dial the number first then press the TALK or SPEAKER button OR Press the CALLER ID VOLUME or button to select the desired record then press the TALK or SPEAKER button 2 When finished press the END cancel button to hang up NOTE You may enter up to 25 pre dial digits NOTE If you want to delete the pre dial number you entered press the delete intercom conf button until all of the digits are erased Answering Calls 1 When the phone rings press the SPEAKER button on the handset OR Pick up the handset and press the TALK button 2 When finished press END cancel to hang up NOTE Adjust the handset volume by pressing the CALLER ID VOLUME or button during call 34 Ignore The Incoming Call With this feature you can transfer all the incoming calls to the answering system When the phone rings p
41. going Announcement Hi this is use your name here can t answer the phone right now so please leave your name number and a brief message after the tone and I ll get back to you Thanks NOTE The maximum recording time for the outgoing announcement is 2 minutes Reviewing and Choosing the Announcement Press and release the announce button to review and select this one as your outgoing announcement NOTE Press the PLAY STOP button at any time to stop playing the announcement 19 Programming the Telephone Standby Screen The handset displays the handset number and user name 12 18 USER NAME HANDSET X Programming Functions The system uses a menu structure to give you access to all of the built in features You may program the following items in main menu Phonebook Room Monitor Answerer Set Alarm Clock and Handset Setup Phone Book Each handset can store up to fifty records in phone book for quick dialing each record can contain a maximum of 20 digit numbers and 15 character names Review Records Make sure the phone is OFF not in TALK model Press the mute menu OK button to go to the main menu Press CALLER ID VOLUME or 4 button to scroll to PHONEBOOK Press mute menu OK button to enter PHONEBOOK menu Use the CALLER ID VOLUME v or 4 button to scroll to VIEW RECORDS Press the mute menu OK button to confirm all records are shown in alphabetical order 7 Press the CALLER ID VOLU
42. ing the battery is charging low the phone to charge for 16 hours prior to first use If you don t properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or damage use only the 5 2812 power adaptor listed in the user s guide This power adaptor is intended to be correctly orientated a vertical or floor mount position 15 Answering System Setup This section shows you how to set up your answering system to receive incoming calls Before you begin the set up process you must turn on the answering system e Press the ans on off button to turn the answering system on and off The MESSAGES indicator lights when the answering system is on The indicator blinks when you have new messages NOTE The answering system displays when it is off Answerer In the Answerer Menu there are five programmable submenus Handset Access Set Prompt Language Rings to Answer Message Alert and Security Code 1 Make sure your phone is OFF not in TALK mode 2 Pressthe mute menu OK button to go to the main menu 3 Press CALLER ID VOLUME a or button to scroll to ANSWERER 4 Press mute menu OK button to enter the submenu Handset Access Use the corresponding handset keys just like you would use the base buttons see Answering System Setup The button functions are located on the handset above each number key For example to play messages 1 Press the mute menu OK b
43. key For example to play messages 1 Press the mute menu OK button to go to the main menu 2 Press the CALLER ID VOLUME or button to scroll to ANSWERER 3 Press the mute menu OK button to enter the menu press the CALLER ID VOLUME v or 4 to select HANDSET ACCESS submenu 4 Press the mute menu OK button to access the answering system ANSWERER REMOTE ACCESS shows on the display e Press the PLAY STOP button to play the message e When you are finished listening to your messages press the END cancel button to exit 46 Screening Calls from the Handset Use the handset to screen calls even when you can t hear the answering system When the answering system picks up 1 Press the mute menu OK button to go to the main menu 2 Press the CALLER ID VOLUME button to scroll to ANSWERER 3 Press the mute menu OK button to enter the menu press the CALLER ID VOLUME or 4 to select HANDSET ACCESS submenu Press the mute menu OK button to access the answering systern Listen as the caller leaves a message 6 Pressthe TALK or SPEAKER buttons to speak to the person or press the END cancel button to stop screening the call Accessing the Answering System from Another Location You can access your answering system from any touch tone phone by entering your 3 digit security code during the playing of outgoing announcement or after you hear the outgoing announcement 1 Dialthe telephone number to
44. listed in the User s Guide Keep batteries out of the reach of children Remove batteries if storing over 30 days NOTE RBRC seal on the battery used in your Thomson Inc product indicates that we are participating in a program to collect and recycle the rechargeable battery or batteries For more information go to the RBRC web site at www rbrc org or call 1 800 8 BATTERY or contact a local recycling center 49 Display Messages The following messages shows the status of the phone provides Caller ID information or helps you set up and use your phone ANSWERER REMOTE ACCESS ANSWERING CALL BLOCKED NUMBER CHARGING DELETE ALL DELETE CALL ID DELETE DUPLICATE NUMBER END OF LIST ENTER NAME ENTER TEL NUMBR NEW HANDSET NAME HANDSET NEEDS REGISTRATION 50 Indicates the answering system is being accessed remotely Indicates the answering system is answering the incoming call Indicates the person is calling from a number which is blocked from transmission Indicates the handset needs to charge for a period of time before it can resume normal function Prompt asking if you want to erase all CID records Prompt asking if you want to erase the CID record showing on the display Prompt asking if you want to erase one of the 50 records stored in the phone s memory Under VIP melody feature if the desired number record was selected in any one of TEN VIP melody records
45. n to confirm You will hear a confirmation tone and the new setting shows in the display NOTE If you select Toll Saver TS the unit answers after the 3rd ring if there are NEW messages OR the unit answers after the 5th ring if there are NO new messages This allows user to access their answerer from another location and then hang up after 4 rings to save long distance charges 17 Message Alert This feature sets your answering system to give an alert tone every 10 seconds when there are new messages From the Answerer Menu 1 Press the CALLER ID VOLUME or button to scroll to the MESSAGE ALERT sub menu 2 Press mute menu OK button to enter the menu NEW MSG ALERT 10N 20FF shows in the display 3 Usethe touch tone pad to enter the selection or use the CALLER ID VOLUME 4 or v button to scroll to the 1 or 2OFF The default setting is 2OFF 4 Pressthe mute menu OK button to confirm You will hear a confirmation tone and the new setting shows in the display Security Code You can access the answering system from a tone dialing telephone in another remote location The security code is required for remote access and it prevents unauthorized access to your answering system From the Answerer menu 1 Press the CALLER ID VOLUME or button to scroll to the SECURITY CODE sub menu 2 Press mute menu OK button to enter the menu SECURITY CODE 1 2 3 shows in the display 3 Usethe touch tone pad to enter you
46. o clean the unit Doing so will damage the finish Retain the original packaging in case you need to ship the phone at a later date Periodically clean the charge contacts on the handset and base with a clean pencil eraser 55 Warranty Thomson Multimedia Ltd warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase it will be replaced free of charge including return transportation This warranty does not include damage to the product resulting from accidents misuse or leaking batteries Should your product not perform properly during the warranty period either 1 Return it to the selling dealer with proof of purchase for replacement OR 2 Call 1 800 522 0338 English or 1 800 522 0445 French for instructions concerning where to mail the product The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation and to the extent that any such provisions purport to disclaim exclude or limit any such statutory warranties and other rights and remedies such provisions shall be deemed to be amended to the extent necessary to comply therewith Attach your sales receipt to this booklet for future reference This information is required if service is needed during the warranty period PURCHASE DATE NAME
47. o the standby mode without deleting any CID records 43 Answering System Operation This section discusses the buttons and features on the answering system Message Counter Indicator The message counter gives you a numeric display of how many messages you have The new message indicator flashes to indicate you have new messages See below for the details a Message counter has a number displayed without flashing No new messages Shows total number of old messages b Message counter has a flashing number displayed There are new messages Shows total number of old and new messages c Message counter has bars Answerer is off d Message counter has F flashing on the display Memory is full e Message counter has a CL flashing on the display Clock is not set since power up or after power failure f Message counter has six horizontal bars flashing on the display MEMO recording 9 Message counter has a An flashing on the display Answering incoming calls and recording an incoming call h Message counter has LA The answering system is being accessed remotely NOTE While the messages are playing the message counter will display the messages in the order they were received NOTE The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes Leaving a Message Memo Use the memo feature to leave a message 1 Press and hold the memo button
48. phabet to move to desired record press the delete intercom conf button DELETE shows on the display Press the delete intercom conf button or mute menu OK button again to confirm NOTE If you don t want to change or delete a record simply press the END cancel button or wait for one minute to exit automatically Dialing Number from Internal Memory Make sure the phone is OFF not in TALK model Press the mute menu OK button to go to the main menu Press CALLER ID VOLUME or 4 button to scroll to PHONEBOOK Press mute menu OK button to enter PHONEBOOK menu Use the CALLER ID VOLUME button to scroll to VIEW RECORDS Press the mute menu OK button to confirm Use the CALLER ID VOLUME or button or key in alphabet to move to the desired number 8 Press the TALK or SPEAKER buttons the number dials automatically Ignore The Incoming Call With this feature you can transfer all the incoming calls to the answering system When the phone rings press the END cancel button on the handset The answering system will answer the call for you Room Monitor applicable only with additional handsets 1 sure your phone is OFF not in TALK mode 2 Press the mute menu OK button to go to the main menu 3 Press CALLER ID VOLUME or button to scroll to ROOM MONITOR 4 Press mute menu OK button to enter ROOM MONITOR menu ROOM MONITOR EXTENSION shows in the display D4 UY nog p WA ROOM
49. r new 3 digit security code The default setting is 123 4 Pressthe mute menu OK button to confirm You will hear a confirmation tone and the new security code shows in the display NOTE If you make a mistake use the delete intercom conf button to delete the security code and begin again Speaker Volume Use the volume 4 or buttons to adjust speaker volume on the base to a comfortable level L1 is the minimum speaker volume and L5 is the maximum 18 Voice Instruction If you need additional assistance press the repeat button in standby mode and follow the voice instructions Recording the Outgoing Announcement For best results when recording you should be about nine inches from the microphone and eliminate as much background noise as possible You may record an outgoing announcement in the answerer or choose the default for your current outgoing announcement 1 Make sure the answering system is ON 2 Press and hold the announce button until the speaker announces RECORD ANNOUNCEMENT AFTER 3 Begin speaking after you hear the beep Release the button when you finish your announcement NOTE If you choose not to record an outgoing announcement a default announcement plays instead To return to the default announcement after you have recorded your own outgoing announcement press the announce button and release it when you hear the beep Or press the delete button while the announcement is reviewing Sample Out
50. ress the END cancel button on the handset The answering system will answer the call for you Call Timer After you press the TALK or SPEAKER button on the handset the built in call timer shows on the display and counts the length of time of the call in minutes and seconds Auto Standby If you place the handset in the cradle while the handset is off the hook during a call the call is automatically disconnected Ringer Volume Shortcut There are two ways to set the ringer volume One is the traditional way as described in the Programming Functions Handset Setup Ringer Volume menus The other one is this short cut to ringer menu 1 Make sure the phone is OFF not in TALK model 2 Press the pause button to display SET RINGER LEVEL 5 3 Use the CALLER ID VOLUME v or 4 button to scroll to your selection LEVEL 5 is the default setting 4 Press pause button again to save and display the new selection for a few seconds Flash Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company you will receive Caller ID information if available on Call Waiting calls During a phone call you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display e connect to the waiting call press the TALK or SPEAKER button on the handset and your original call is put on hold To switch between
51. ress the mute menu OK button and MOVE NEAR TO BASE displays for 2 seconds then CONFIRM 1YES 2NO appears in the display Press the touch tone pad to select 1VES or 2NO or use the CALLER ID VOLUME v or button to scroll to 1YES or 2NO If you select VES press the mute menu OK button to confirm DE REGISTER shows in the display You will hear a confirmation tone Then HANDSET X DEREGISTERED shows in the display to confirm the handset is deregistered NOTE When you complete the de registration process HANDSET NEEDS REGISTRATION shows in the display To use the handset you MUST re register the handset using the Registration process Global De registration If one or more handsets becomes lost you should de register all handsets to ensure proper system operation 32 WARNING It is not recommended that a handset be de registered unless absolutely necessary because once a handset is de registered that handset s telephone features cannot be used until the handset is re registered Disconnect power from the base by pulling the plug out of the back of the unit Press and hold the find button and while holding the find button reconnect the power Continue to hold the find button until the charge in use voicemail light flashes rapidly Release the find button Press and release the find button on the base once All handsets are de registered and HANDSET NEEDS REGISTRATION shows in the display Default Setting As you become familiar
52. the menu Language From the Handset Setup Menu 1 Press the CALLER ID VOLUME v or 4 button to scroll to the SET LANGUAGE sub menu Press mute menu OK button to enter the menu SET LANGUAGE 1ENG 2FRA 3ESP shows in the display Use the touch tone pad on the handset to select 1ENG 2FRA 3ESP or use the CALLER ID VOLUME or 4 button to scroll to the desired language English is the default setting Press the mute menu OK button to save your selection You will hear a confirmation tone and the selected language shows in the display 25 Handset Name From the Handset Setup Menu 1 Pressthe CALLER ID VOLUME or a button to scroll to the HANDSET NAME sub menu 2 Press mute menu OK button to enter the menu HANDSET NAME shows in the display 3 Use the touch tone pad to enter a name up to 15 characters More than one letter is stored in each of the number keys For example to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the letter Press the 5 key 3 times for the letter L Press the 5 key 3 times for the second letter L and press the 1 key to insert a space between the first and last name Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter press the 8 key for the letter T press the 4 key twice for the letter NOTE If you make a mistake use the delete intercom conf button to backspace and delete one
53. the two calls press the TALK or SPEAKER button 35 Last Number Redial You may redial a number up to 25 digits long To quickly redial the last number you dialed 1 Press the TALK or SPEAKER button 2 Press the redial format button OR 3 Press the redial format button first then use the CALLER ID VOLUME or a button to select the desired redial number Press the CALLER ID VOLUME to review the oldest call and scroll toward the most recent calls higher numbers Press the CALLER ID VOLUME to review the newest call and scroll to older calls lower numbers NOTE You may choose from three last dialed numbers 4 Press the TALK or SPEAKER button The number dials automatically If you get a busy signal and want to keep dialing the number press the redial format button to quickly redial the number Exit Press the END cancel button to exit a menu function and return to the standby screen Page The page feature helps you locate a misplaced handset To send and receive pages all handsets must be registered If your handset is not registered follow the instructions in the Registration section of this manual Handset to Handset Paging applicable only with additional handsets 1 Make sure the phone is OFF not in TALK mode 2 Press and release the delete intercom conf button on a handset PAGING EXTENSION shows in the display 3 Usethe touch tone pad to enter the handset number you want to page
54. ton HOLD BASE PAGE FOR 5 SECONDS THEN PRESS HANDSET PROGRAM shows in the display Your handset should be held near the base during registration process Press and hold the find button on the base unit the charge in use voicemail indicator flashes Press the handset mute menu OK button REGISTERING shows in the display HANDSET X REGISTERED shows in the handset display where X is the handset number You may now rename your handset Refer to Step 3 amp 4 of Handset Name Section NOTE IF you are re registering the handset through the handset menu to rename your handset you must go to the Handset Name Section and start from the beginning step De Registration De registration cancels registration During the de registration process keep the handset near the base From the Handset Setup Menu 1 Press the CALLER ID VOLUME or 4 button to scroll to the DEREGISTRATION sub menu Press the mute menu OK button to enter the menu DEREGISTRATION 1YES 2NO shows in the display The default setting is 2NO 31 Use the touch tone pad to select 1 for YES 2 for NO Or use the CALLER ID VOLUME or 4 button to scroll to 1YES or 2NO WARNING It is not recommended that a handset be de registered unless absolutely necessary because once a handset is de registered that handset s telephone features cannot be used until the handset is re registered 4 Select 2NO if you do not want to de register If you select 1YES p
55. ubscribe to Call Waiting Caller ID service from your phone company if you receive an incoming call and you are using the GE multi handset system a beep indicates the presence of a Call Waiting call on the line The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system When you hear the call waiting beep in the handset receiver press the TALK or SPEAKER button to put the current call on hold and answer the incoming call Press TALK or SPEAKER again to return to the original call Receiving CID Records When you receive a call the Caller ID information is transmitted between the first and second ring The Caller ID information appears on the display while the phone rings giving you a chance to monitor the information and decide whether or not to answer the call Storing CID Records In CID Memory If you are not at home or cannot answer your telephone s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable When the 41st call is received the oldest Caller ID record 1st call is automatically deleted You may review the stored information at any time Calls received since your last review show as NEW in the display Calls that have not been previously reviewed but were received from the same number more than once show as REPT in the display 41 Reviewing CID Records As calls are received and stored the
56. uld contact the appropriate electric inspection authority or electrician as appropriate NOTES This equipment may not be used on coin service provided by the telephone company Interference Information This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual Reasonable protection against such interference is ensured although there is no guarantee this will not occur in a given installation If interference is suspected and verified by switching this equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures Reorient the radio television receiver s antenna relocate the equipment with respect to the receiver plug the equipment and receiver into separate circuit outlets The user may also wish to consult a qualified radio television technician for additional suggestions This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations Telephone Network Information Should your equipment cause trouble on your line which may harm the telephone network the telephone company where practicable may notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the
57. utton to go to the main menu 2 Press the CALLER ID VOLUME or button to scroll to ANSWERER 3 Press the mute menu OK button to enter the menu press the CALLER ID VOLUME v or 4 to select HANDSET ACCESS submenu 4 Press the mute menu OK button to access the answering system ANSWERER REMOTE ACCESS shows on the display e Press the PLAY STOP button to play the message When you are finished listening to your messages press the END cancel button to exit 16 Set Prompt Language From the Answerer Menu 1 2 Press the CALLER ID VOLUME or button to scroll to PROMPT LANG Press the mute menu OK button to enter the menu PROMPT LANG 1ENG 2FRA 3ESP shows in the display Use the touch tone pad on the handset to select 1ENG 2FRA 3ESP or use the CALLER ID VOLUME or button to scroll to the desired language English is the default setting Press the mute menu OK button to save your selection You will hear a confirmation tone Rings to Answer This feature lets you select the number of times you want the phone to ring before the answering system answers a call From the Answerer Menu 1 Press the CALLER ID VOLUME or button to scroll to the RING TO ANSWER sub menu Press mute menu OK button to enter the menu RING TO ANSWER 34 56 TS shows in the display Use the CALLER ID VOLUME 4 or button to scroll to the your selection The default setting is 5 Press the mute menu OK butto
58. which the answering system is connected 2 While the outgoing announcement is playing enter the security code 123 OR After the announcement has played and you hear a tone enter security code 123 3 Follow the voice menu to use the answering system s remote functions The remote feature lets you perform the following functions eod To Press this button Review message 1 Play back messages 2 Stop message playback 2 Erase message 0 during message playback Skip message 3 Turn off on answerer 4 Review voice menu options 7 47 Memory Full When the answering system memory is full the system answers after 10 rings beeps and waits for you to enter the 3 digit security code If you don t enter the security code within 8 seconds the phone hangs up You should erase some messages so the answering system can record new messages NOTE The unit also answers after the 10th ring if it is turned off To access the answering system enter your 3 digit security code Belt Clip and Optional Headset Connecting the Belt Clip 1 To attach the belt clip insert the sides of the belt clip into the slots on each side of the handset 2 Snap the ends of the belt clip into place Connecting an Optional Headset to the Handset Each handset can be used with an optional headset hands free operation 1 Connect the headset to the headset jack on the side of the handset The handset receiver and microphone are disabled

GE DECT 28821 User's Manual

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