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Gateway CG3000D-1CXNAS User's Manual

1. WPS Settings Disable Router s PIN Selecting this checkbox disables the PIN that WPS clients use to connect to the gateway with the PIN method Normally this checkbox is cleared which is the default setting Keep Existing Settings If a WPS client is added the gateway automatically selects this checkbox When the Keep Existing Settings checkbox is selected the SSID and wireless security settings remain the same when additional WPS clients are added Wireless Card Set up Access List Access control is disabled by default so that any Access List computer that is configured with the correct SSID can connect For information about access control see the following section Chapter 2 Wireless Configuration 17 Wireless Cable Gateway CG3000D 1CXNAS Start Configure Button This button can be used to start WPS configuration Note The first time you use WPS it will assign a random network name SSID and a random passphrase to your wireless network If you want to keep the network name and passphrase you specified in the Wireless Settings screen you must select the Keep Wireless Settings checkbox 1 Click the Start Configure button Connecting to New Wireless ClientAdd WPS Client Please click the software or hardware button on the client to start the WPS process e Ill e The WPS LED on the front of the gateway begins to blink The gateway tries to communicate with the wireless computer or device for 2 minute
2. F 0 days 00n 41m 22s Allowed Cable Modem IP Address 10 10 15 152 Network A cess Figure 3 Gateway Status screen To view the gateway s settings for the Internet connection see the following section Viewing the Basic Settings on page 9 8 Chapter 1 Connecting to the Internet Wireless Cable Gateway CG3000D 1CXNAS Viewing the Basic Settings The Basic Settings screen shows the Internet settings for the gateway To view or configure the basic settings 1 Select Basic Settings from the main menu asic Settings Network Configuration WAN IP Address 192 168 15 72 Duration D 01 H 00 M 00 S 00 Expires Fri Ape 30 00 11 31 2010 WAN SubnetMask 255 255 255 128 WAN Default Gateway 192 169 15 1 WAN Primary ONS 172 29 16 12 WAN Secondary DNS 0 0 0 0 WAN Third DNS 0 0 0 0 Cable Network Settings Domain Name Dynamic IP C Static IP Device Name 2 You can fill in the Domain Name and Device Name fields By default the Dynamic IP radio button is selected This allows the gateway to download network configuration from your ISP e Select Static IP only if your ISP has assigned you a permanent fixed static IP address 3 If you select Static IP more fields appear on the screen Fill in these fields so the gateway can connect to the Internet e Static IP Address The fixed IP address that your ISP has assigned to you e Static IP Mask The network number portion of an IP add
3. IP Filter List No fiters entered v C Enable Day s to Block Cl Everday OSunday C Monday O Tuesday op Wednesday O Thursday o Friday D Saturday Time of Day to Block Ca day Start 12 hour 00 min AM v e If no device name appears you can type a name for the computer you are adding End 12 hour 00 min AM 3 When you have finished entering the IP address click Add To delete a device from the IP Filtering List select it and then click Delete 4 Select the Day s to Block 5 In the Time of Day to Block choose a Start time and an End time This time range will apply to each day you selected in Day s to Block for the specific computer All day is the default value for specific computers 6 When you have finished configuration click Apply to activate the settings 28 Chapter4 Advanced Settings Wireless Cable Gateway CG3000D 1CXNAS Port Blocking You can use port blocking to block outbound traffic on specific ports Outbound traffic rules control access to outside resources from local users The default rule is to allow all access from the LAN side to the outside You can use port blocking to add predefined or custom rules to specify exceptions to the default rule Note Any outbound traffic that is not blocked by rules that you have created is allowed by the default rule To configure port blocking and services to block specific outbound traffic 1 In the main menu under Ad
4. Lithuanian kitas 1999 5 EB Direktyvos nuostatas 48 Appendix C Notification of Compliance Wireless Cable Gateway CG3000D 1CXNAS EDOC in Languages of the European Community Nederlands Hierbij verklaart NETGEAR Inc dat het toestel Radiolan in overeenstemming is Dutch met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Malti Maltese Hawnhekk NETGEAR Inc jiddikjara li dan Radiolan jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Alul rott NETGEAR Inc nyilatkozom hogy a Radiolan megfelel a vonatkoz Hungarian alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak Polski Polish Niniejszym NETGEAR Inc o wiadcza ze Radiolan jest zgodny z zasadniczymi wymogami oraz pozostalymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s NETGEAR Inc declara que este Radiolan est conforme com os requisitos Portuguese essenciais e outras disposi es da Directiva 1999 5 CE Slovensko NETGEAR Inc izjavlja da je ta Radiolan v skladu z bistvenimi zahtevami in Slovenian ostalimi relevantnimi dolo ili direktive 1999 5 ES Slovensky NETGEAR Inc t mto vyhlasuje e Radiolan sp a z kladn po iadavky a v etky Slovak pr slu n ustanovenia Smernice 1999 5 ES Suomi NETGEAR Inc vakuuttaa t ten ett Radiolan tyyppinen laite on direktiivin Finnish 19
5. A message notifies you when the gateway has been restored to previous settings Then the gateway restarts which takes about one minute Note When restoring configuration settings do not interrupt the process by going online turning off the gateway or shutting down the computer Viewing the Event Log The gateway logs security related events such as denied incoming service requests and hacker probes To see the event log 1 In the main menu under Maintenance select Event Log 2 To clear the log click Clear Log to refresh the log click Refresh 24 Chapter3 Managing Your Network Wireless Cable Gateway CG3000D 1CXNAS Running the Diagnostic Ping Utility From the Diagnostics screen you can use Ping To use diagnostics 1 Login to the gateway as described in Logging Into Your Gateway on page 7 2 In the main menu under Maintenance select Diagnostics Diagnostics Utility Ping v Ping Test Parameters Target 192 168 0 11 Ping Size 64 bytes No of Pings 3 Ping Interval 1900 Ims Start Test Abort Test Clear Results Results Waiting for input 3 To start a ping test enter the IP address in the Diagnostics screen and click the Ping button The Ping Results are displayed Diagnostics Ping Ping Results PING 192 168 0 2 192 168 0 2 56 data bytes 64 bytes from 192 168 0 2 icmp seq 0 ttl 126 time 0 0 ms 64 bytes from 192 168 0 2 icmp seq 1 ttl 128 time 0 0 ms 64 bytes
6. CG3000D58 AllowAny O AllowList DenyList Access List i MAC Address Connected Wireless Devices Device Name IP Address MAC Address Interface Add Access Filter MAC Address Add Note If you are configuring the gateway from a wireless computer make sure to add your computer s MAC address to the Access List Otherwise you will lose your wireless connection when you click Apply You must then access the gateway from a wired computer or from a wireless computer that is on the access control list to make any further changes 4 In the Network Profiles section select the radio button for a wireless network 5 By default the Allow Any radio button is selected You can either allow computers to connect to the network based on their MAC addresses or deny connections based on MAC address Select either the Allow List or Deny List radio button 6 Add devices to the Access List using either of these methods If the computer is in the Connected Wireless Devices table click its radio button to capture its MAC address Then click Add e Enter the MAC address of the device in the Add Access Filter fields The MAC address can usually be found on the bottom of the wireless device Then click Add 7 Click Apply to save these settings Chapter 2 Wireless Configuration 19 Managing Your Network This chapter describes how to perform network management tasks with your
7. Operation is subject to the following two conditions Appendix C Notification of Compliance 49 Wireless Cable Gateway CG3000D 1CXNAS This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation FCC Radio Frequency Interference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods e Reorient or relocate the receiving antenna e ncrease the separation between the equipment and the receiver e Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected e Consult the dealer or an experienced radio TV technician for help Tested
8. and should be a mixture of both upper and lower case letters numbers and symbols Your passwords can be up to 30 characters 22 Chapter 3 Managing Your Network Wireless Cable Gateway CG3000D 1CXNAS To change the password 1 In the main menu under Maintenance select Set Password Set Password Password MILII Re Enter Password Coon Restore Factory Defaults O yes No 2 To change the password enter the new password twice 3 Click Apply to save your changes Note After changing the password you will be required to log in again to continue the configuration If you have backed up the gateway settings previously you should do a new backup so that the saved settings file includes the new password Backing Up and Restoring Your Settings The configuration settings of the gateway are stored in a configuration file in the gateway To save or restore the backup settings 1 In the main menu under Maintenance select Backup Settings Backup Settings Save a copy of current settings Restore saved settings from a disk 2 You can save the current configuration settings or restore saved settings To save the current configuration settings click Back Up Chapter 3 Managing Your Network 23 Wireless Cable Gateway CG3000D 1CXNAS e To restore the saved configuration settings from a backup file click Browse locate and select the previously saved backup file Then click Restore
9. passphrase 2 13 ping utility 5 40 port blocking 4 29 port forwarding 4 30 4 31 primary DNS server 1 9 R remote management 4 34 S secondary DNS server 1 9 static IP address 1 9 T Index 51 TCP IP network troubleshooting 5 40 technical specifications A 45 troubleshooting 5 38 ISP connection 5 40 LEDs 5 39 ping utility 5 40 TCP IP network 5 40 U Universal Plug and Play UPnP 4 36 W WEP 2 13 keys 2 13 passphrase 2 13 Wi Fi Protected Setup WPS Push N Connect 2 17 wireless access point 2 17 card access list 2 17 manually configuring settings 2 11 wireless network planning 2 10 wireless security 2 16 Wireless Security Options 2 10 WPA 2 12 WPA2 2 12 WPA2 PSK 2 12 WPA PSK 2 12 WPS 2 14 WPS button 1 6 Wireless Cable Gateway CG3000D 1CXNAS 52 Index
10. pocan awase pi symisec Hz dBmV dmv 53600537 579000000 2 1 425 R paame pamasa qe symisec Hz dBmV damy P 5360537 1585000000 1 8 421 QAM25 Loced 4QAM2SB pS sym sec Mz dBmiV dBmV 5360537 549000000 20 411 R QAM25 poen omas po eym sec Hz dBmV d8mV Upstream Bonded Channels Docsis EuroDocsis locked Docsis Docsis Docsis IDocsis Docsis Docsis Docsis Docsis Lock Status Modulation Channel i Symbol Rate Frequency Power 5120 Ksymisec 18000000 Hz 50 7 dBmV 5120 Ksymisec 24400000 Hz 50 7 dBmV 5120 Ksymisec 30800000 Hr 50 7 dmv Locked ATDMA f3 5120 Ksymisec 37200000 Hz 50 7 dBmV Current System Time Thu Apr 29 00 53 40 2010 Use the Connection screen to track the gateway s initialization procedure and to get details about the downstream and upstream cable channel The time is displayed after the gateway is initialized The gateway automatically goes through the following steps in the provisioning process Scan and lock the downstream frequency and then link back in upstream direction e Obtain an IP address for the gateway itself Then the gateway assigns an IP address for the connected PC e Connect to the Internet Changing Passwords For security reasons the gateway has its own user names and passwords NETGEAR recommends that you change the default passwords to more secure passwords The ideal passwords should contain no dictionary words from any language
11. 255 255 0 as the subnet mask DHCP Server The Yes radio button is selected by default so the gateway acts as a DHCP server providing the TCP IP configuration for all the computers connected to it If you will assign IP addresses manually or you have another DHCP server on your network select the No radio button Starting IP Address and Ending IP Address These fields specify the range in the IP address pool e Max Users The maximum number of users on the network e DHCP Lease See the following section Reserving an IP Address for DHCP Use Click Apply to save your LAN settings LAN IP Device Name LANIPAddress 192 168 0 Subnet Mask 255255255 0 DHCP Server G Yes O No Starting IP Address 192 168 0 2 Ending IP Address 192 168 0 254 Max Users 253 Lease Time 3600 DHCP Reservation Lease Info Mac Address IP Address Mac Address IP Address DHCP Client Lease Info MAC Address IP Address Expires 001641156fb1 192 168 000 002 Current System Time Clear DHCP Leases Chapter 4 Advanced Settings 33 Wireless Cable Gateway CG3000D 1CXNAS Reserving an IP Address for DHCP Use To reserve an IP address for DHCP use enter the DHCP server reservation settings for the private LAN under DHCP Reservation Lease Info in the LAN Setup screen To reserve an IP address for DHCP 1 Enter the MAC address of the computer for which yo
12. CG3000D 1CXNAS Port Forwarding A firewall has default rules for inbound traffic WAN to LAN and for outbound traffic Port forwarding affects the inbound rules These rules restrict access from outsiders By default the gateway blocks access from outside except responses to requests from the LAN side You can use port forwarding to add rules to specify exceptions to the default rule Because the gateway uses Network Address Translation NAT your network presents only one IP address to the Internet and outside users cannot directly address any of your local computers However by defining an inbound rule you can make a local server for example a web server or game server or computer visible and available to the Internet The rule tells the Gateway to direct inbound traffic for a particular service to one local server or computer based on the destination port number This is also known as port forwarding Some residential broadband ISPs do not allow you to run server processes such as a Web or ftp server from your location Your ISP might check for servers and suspend your account if it finds active services at your location See your ISP s Acceptable Use policy To configure port forwarding and services for specific inbound traffic 1 In the main menu under Advanced select Port Forwarding 2 In the Service field select a service from the drop down list For example FTP which uses TCP ports 20 and 21 3 To add a custom ru
13. DMZ Host screen to set up a default DMZ computer Specifying a default DMZ computer allows you to set up a PC that is available to anyone on the Internet for services that you have not defined There are security issues with doing this so only set up the DMZ host if you are willing to risk open access If you do not define a DMZ host the gateway discards any undefined service requests To set up a DMZ host 1 In the main menu under Advanced select DMZ Host DMZ Host Respond to Ping on WAN Port DMZ Address 192 168 0 0 MTU Size 0 256 1500 octets 0 use default Apply 2 If desired select the Respond to Ping on WAN Port checkbox 3 Type the last digit s of the IP address in the DMZ Address field 4 Click Apply 32 Chapter 4 Advanced Settings Wireless Cable Gateway CG3000D 1CXNAS LAN IP Setup The LAN IP screen allows you to configure LAN services such as the IP address of the gateway and DHCP The TCP IP and DHCP default values work fine in most cases Note If you disable the DHCP server you will need to assign to your computer a static IP address to reconnect to the gateway and enable the DHCP server again To configure LAN IP settings 1 2 In the main menu under Advanced select LAN IP Specify these settings LAN IP Address The factory default setting is 192 168 0 1 e Subnet Mask The network number portion of an IP address Unless you are implementing subnetting use 255
14. HOSE 2 dd ctr bx teas ag ue d LAN IP Setup vezexcetre v I x Berea tes Reserving an IP Address for DHCP Use Table of Contents 3 Wireless Cable Gateway CG3000D 1CXNAS Remote Management 0000 0c eee eee eee 34 Configuring Universal Plug and Play UPnP 36 Chapter 5 Troubleshooting Basic FUNCIONS 2 ccc oce SL tanru gat cee nl ce Iq pe Be k RE 38 Using LEDs to Troubleshoot 3 rte RRRRR RR 39 Connecting to the Gateway s Main Menu 0 00 eee eee ee 39 Troubleshooting the ISP Connection 2 200000 eee eee 40 Troubleshooting a TCP IP Network Using a Ping Utility 40 Testing the LAN Path to Your Gateway isses sels 41 Testing the Path from Your PC to a Remote Device 41 Wireless Performance and Gateway Location 00005 42 Appendix A Default Settings and Technical Specifications Factory Default Setullgs icas 25 2 aay care dco Rx ab S ORoRUD D Sia a A Bee LR s 43 Technical Specifications uam Red ee ipen Pe ES EGXTSS oa 45 Appendix B Related Documents Appendix C Notification of Compliance Index 4 Table of Contents Connecting to the Internet For help installing the gateway see the Wireless Cable Gateway CG3000D 1CXNAS Quick Install Guide This chapter describes how to configure your gateway s Internet connection and includes these sections e Gateway Front Panel on page 6 e Ga
15. a pre shared key passphrase e WPA2 PSK This setting provides the AES encryption type and a pre shared key passphrase 2 Depending on the WPA settings that you select enter the required information For WPA PSK or WPA2 PSK enter the Wireless Cable Gateway CG3000D 1CXNAS Security Options Disable WEP WPA PSK TKIP WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPAMPA2 Enterprise WPA PSK TKIP WPA2 PSK AES Passphrase CG3000DA98F58 8 63 characters pre shared key which is a passphrase between 8 and 63 characters The default WPA passphrase is the 13 character serial number of your gateway 3 Click Apply to save your settings Note If you plan to use WPS and you want to keep your wireless settings the same go to the Advance Wireless Settings screen and make sure that the Keep Existing Settings checkbox is selected See Advanced Wireless Settings on page 17 4 Configure your wireless computers with the same WPA2 or WPA settings as your gateway so that you will be able to connect WEP Security Note By default the gateway is set up to work with WPA and WPA2 wireless security both of which are newer than WEP Typically the only reason you might need to set up WEP would be to allow access to older wireless computers or devices that cannot support WPA 12 Chapter 2 Wireless Configuration Wireless Cable Gateway CG3000D 1CXNAS To set up WEP wireless security 1 In the Wi
16. from 192 168 0 2 icmp seq 2 tti 126 time 0 0 ms 64 bytes from 192 169 0 2 icmp seq 3 tt17128 time 0 0 ms 192 168 0 2 ping statistics 4 packets transmitted 4 packets received 0 packet loss round trip min avg max 0 0 0 0 0 0 ms 4 To return to the Diagnostics screen and stop the test click Back and then click Abort Test Chapter 3 Managing Your Network 25 Advanced Settings This chapter describes how to customize your network through the advanced settings on your gateway When you log in to the gateway see Logging Into Your Gateway on page 7 these tasks are grouped under Advanced This chapter includes e MAC Filtering on page 27 e IP Filtering on page 28 e Port Blocking on page 29 e Port Forwarding on page 30 Port Triggering on page 31 e DMZ Host on page 32 e LAN IP Setup on page 33 e Remote Management on page 34 e Configuring Universal Plug and Play UPnP on page 36 Note For information about advanced wireless settings see Advanced Wireless Settings on page 17 Chapter 4 Advanced Settings 26 Wireless Cable Gateway CG3000D 1CXNAS MAC Filtering By default the gateway allows any connected PC to access the Internet through The MAC Filtering screen lets you block specific computers based on their MAC address from access to the Internet on selected days and times To use MAC filtering to block Internet access for a specific co
17. gateway When you log in to the gateway see Logging Into Your Gateway on page 7 these tasks are grouped under Maintenance This chapter includes Viewing the Gateway Status Viewing the Connection Status on page 22 Changing Passwords on page 22 Backing Up and Restoring Your Settings on page 23 Viewing the Event Log on page 24 Running the Diagnostic Ping Utility on page 25 Chapter 3 Managing Your Network 20 Wireless Cable Gateway CG3000D 1CXNAS Viewing the Gateway Status Use the Modem Status screen to see hardware and firmware details about the gateway and basic status information In the main menu under Maintenance select Gateway Status Modem Status information Standard Specification Compliant DOCSIS 3 0 Hardware Version 1 04 Software Version M5 5 2CPR 02A Cable MAC Address 00 26 12 39 83 50 Cable Modem Senal Number 293103U000031 ICM certificate installed Status System Up Time 0 days 006 41m 22s Network Access Allowed Cable Modem IP Address 10 10 15 152 The following table describes the fields displayed in this screen Modem Status Field Description Standard Specification DOCSIS 3 0 Compliant Hardware Version The hardware version of the gateway Software Version The version of firmware currently running on the gateway Cable MAC Address The MAC address used by the cable modem port of the gateway This MAC address may need to be registered with your cable ser
18. he Windows run menu type P address gt where lt P address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies Chapter Troubleshooting 41 Wireless Cable Gateway CG3000D 1CXNAS e Check that your PC has the IP address of your gateway listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information will not be visible in your PC s Network Control Panel Verify that the IP address of the gateway is listed as the default gateway See the link to the online document Internet Networking and TCP IP Addressing in Appendix B e Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device e Check that your Cable Link LED is on e If your ISP assigned a host name to your PC enter that host name as the Account Name in the Basic Settings screen Wireless Performance and Gateway Location The range of your wireless connection can vary significantly based on the physical placement of the gateway The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your gateway according to the following guidelines Near the center of the area in which
19. s described herein Revision History Publication Part Number Version Publish Date 202 10666 01 May 2010 Table of Contents Chapter 1 Connecting to the Internet Gateway Front Panel ccs ice eideecsc L4 Gateway Rear Panel 2 05 Logging Into Your Gateway lis ssss Viewing the Basic Settings Chapter 2 Wireless Configuration Setting Up Your Wireless Network Manually Configuring Wireless Settings WPA or WPA2 Wireless Security WEP SOOW 2c4 44200222440244440ndanns Using Push N Connect WPS Wireless Setup Using the WPS Button 5 2 6655 005 Using SPIN sas ut dice am Sek tah d eben Rn iom RO em Ras Wi Fi Multimedia oet ede dads Advanced Wireless Settings Start Configure Button 620 ee es Access Control by MAC Address Chapter 3 Managing Your Network Viewing the Gateway Status Viewing the Connection Status Changing Passwords 000 20 e eae Backing Up and Restoring Your Settings Viewing the Event Log 002 0055000 Running the Diagnostic Ping Utility Chapter 4 Advanced Settings MAG FIG ad ed bm awe aso a ORE ens P FREIN o cniin dod arr COP RP EPOD bere Pott BIGCKING ue Sc Rapid ana xpo oda Port Forweardillgr ia d dri e E E Peu Considerations for Port Forwarding Port Triggering canem e RES DMZ
20. the range that is assigned by DHCP but in the same subnet as your LAN By default the IP addresses fromf 192 168 0 2 through 192 168 0 9 are reserved for this purpose e Local PCs must access the local server using the PCs local LAN address 192 168 0 XXX by default Attempts by local PCs to access the server using the external WAN IP address will fail e Port forwarding opens holes in your firewall Only enable ports that are necessary Port Triggering Port triggering is an advanced feature that you can use to allow gaming and other Internet applications that would otherwise be blocked by the firewall You must know the port numbers that are used by the application Port triggering operates as follows 1 A computer makes an outgoing connection using a port number defined in the Port Triggering table 2 The gateway records this connection opens the incoming port or ports associated with this entry in the Port Triggering List and associates them with the PC 3 The remote system receives the PCs request and responds using a different port number 4 The gateway matches the response to the previous request and forwards the response to the PC Without port triggering this response would be treated as a new connection request rather than a response As such it would be handled in accordance with the port forwarding rules Note Only one computer at a time can use port triggering After a computer finishes using a port trigger
21. 00D 1CXNAS Remote Management Description Continued Settings Continued Revert to factory default Allow Remote management after Factory Default Reset settings IP Address to connect this device Allow Management via Telnet You can select LAN interface local managemetn CM Interface remote Allow Management via SSH management or WAN Interface remote management in order to connect to the gateway from the Internet The correct port number must be used when connecting Configuring Universal Plug and Play UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network With UPnP you can specify Advertisement Period This specifies how often the gateway broadcasts its UPnP information The default is 30 minutes Lower numbers ensure that control points have current device status at the expense of additional network traffic Larger numbers may compromise the freshness of the device status but can significantly reduce network traffic Advertisement Time to Live The time to live for the advertisement measured in hops steps for each UPnP packet that is sent A hop is the number of steps that are allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the
22. 99 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska H rmed intygar NETGEAR Inc att denna Radiolan st r verensst mmelse med Swedish de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG slenska H r me l sir NETGEAR Inc yfir v a Radiolan er samr mi vi grunnkr fur og Icelandic a rar kr fur sem ger ar eru tilskipun 1999 5 EC Norsk NETGEAR Inc erkl rer herved at utstyret Radiolan er i samsvar med de Norwegian grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all applicable regulatory certifications and approvals FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Declaration Of Conformity We NETGEAR Inc 350 East Plumeria Drive Santa Clara CA 95134 declare under our sole responsibility that the model MS2110 TBD complies with Part 15 of FCC Rules
23. NETGEAR Wireless Cable Gateway CG3000D 1CXNAS User Manual Wireless Cable Gateway CG3000D 1CXNAS 2010 by NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc P N Part Number TBD v1 0 Technical Support When you register your product at htip www netgear com register we can provide you with faster expert technical support and timely notices of product and software upgrades NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA E mail support netgear com Website http www netgear com Phone 1 888 NETGEAR for US amp Canada only For other countries see your Support information card Trademarks NETGEAR the NETGEAR logo ProSafe Smart Wizard and Auto Uplink are trademarks or registered trademarks of NETGEAR Inc Microsoft Windows Windows NT and Vista are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout
24. advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly you might need to increase this value slightly To configure UPnP 1 In the main menu under Advanced select UPnP 2 Selectthe Turn UPnP On check box The default setting is disabled which prevents the gateway from allowing any device to automatically control of its the resources 7 Turn UPnP on such as port forwarding UPnP Advertisement Period in minutes 30 3 Fill in the Advertisement Period and Advertisement Time To Live in hops 4 Advertisement Time to Live fields s UPnP Portmap Table The UPnP Portmap Table displays the IP Active Protocol int Port Ext Port IP Address address of each UPnP device that is currently accessing the gateway and which internal and external ports of the 36 Chapter 4 Advanced Settings Wireless Cable Gateway CG3000D 1CXNAS gateway were opened by that device The UPnP Portmap Table also displays the protocol for the port that was opened and if that port is still active for each IP address 4 Perform one of the following actions e Click Apply to save your settings e Click Cancel to disregard any unsaved changes e Click Refresh to update the UPnP Portmap Table and to show the active ports that are currently opened by UPnP devices Chapter 4 Advanced Settings 37 Troubleshooting This cha
25. ally changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password 5 Goto the wireless computer and run its WPS configuration utility Follow the utility s instructions to click a WPS button When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Using a PIN 1 First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility Use this utility to determine the PIN for your wireless computer or device Log in to the gateway as described in Logging Into Your Gateway on page 7 In the main menu select WPS Settings The Add WPS Client screen displays Add WPS Client Select a setup method Push Button recommended You can eder press the push Button physically on the router or press the Button below sofl Push Button PIN Personal Identification Number Enter Client s PIN Next Any computer or wireless device that will wirelessly connect to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway Select the PIN radio button Type the PIN that you located in Step 1 in the Enter Client s PIN field and then cl
26. ations The following table describes the technical specifications for the gateway Network protocol and standards compatibility Power adapter Data and Routing Protocols TCP IP DHCP server and client DNS relay NAT many to one TFTP client VPN pass through IPSec PPTP Technical Specifications North America input 120V 60 Hz input All regions output 12 V DC 1 5A output 15W maximum Physical specifications Environmental Dimensions 8 5 by 5 75 by 1 3 in 216 by 146 by 33 mm Weight 0 95 Ib 0 42 kg Operating temperature 32 to 140 F 0 to 40 C Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface Local 10BASE T 100 1000BASE Tx RJ 45 USB 2 0 1 1 function 802 11n g b Internet DOCSIS 3 0 Downward compatible with DOCSIS 2 0 1 1 and 1 0 Appendix A Default Settings and Technical Specifications 45 Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product Document Link Windows XP and Vista Wireless Configuration Utilities http documentation netgear com reference enu winzerocfg index htm Internet Networking and TCP IP Addressing Wireless Communications Preparing a Computer for Network Access http documentation netgear com reference enu
27. den Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti K esolevaga kinnitab NETGEAR Inc seadme Radiolan vastavust direktiivi Estonian 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele English Hereby NETGEAR Inc declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente NETGEAR Inc declara que el Radiolan cumple con los Spanish requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE EAAnvikI ME THN lIAPOY2A NETGEAR Inc AHAONEI OTI Radiolan ZYMMOPOONETAI Greek MPO TI OYZIOAEIZ ANAITHZEIZ KAI TIZ AOITIEZ ZXETIKEZ AIATAZEI2 TH OAHTIA 1999 5 EK Fran ais Par la pr sente NETGEAR Inc d clare que l appareil Radiolan est conforme aux French exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Italian Con la presente NETGEAR Inc dichiara che questo Radiolan conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o NETGEAR Inc deklar ka Radiolan atbilst Direkt vas 1999 5 EK b tiskaj m Latvian pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo NETGEAR Inc deklaruoja kad is Radiolan atitinka esminius reikalavimus ir
28. den Markt gebracht wurde und es ist berechtigt die Serie auf die Erf llung der Vorschriften hin zu berpr fen Voluntary Control Council for Interference VCCI Statement This equipment is in the Class B category information equipment to be used in a residential area or an adjacent area thereto and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas When used near a radio or TV receiver it may become the cause of radio interference Read instructions for correct handling FCC Caution e Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For product available in the USA market only channel 1 11 can be operated Selection of other channels is not possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for
29. e selected period applies to each day that you selected Click Apply to save your settings Repeat these steps for all computers that you want to block To stop blocking a computer e To stop blocking a computer select it from the MAC Filter List field and then clear its Enable check box This leaves the computer in the list but ensures that it is not blocked To remove a computer from the list select it from the MAC Filter List field and then click Delete Chapter 4 Advanced Settings 27 Wireless Cable Gateway CG3000D 1CXNAS IP Filtering By default any computer will be allowed access to the internet through your gateway You can use IP filtering to block specific computers based on their IP addresses from access to the Internet on selected days and times To set up IP filtering 1 In the main menu under Advanced select IP Filtering e The Trusted Devices table shows computer that are allowed access to the IP Filtering Trusted Devices Device Name IP Address MAC Address interface betsym 192 168 0 3 00 13 72 4c 97 65 Eth Switch Lan 3 Internet through your gateway Retesn e You can click Refresh to update the 11 Device Name IP Address Trusted Devices oe 2 Add device to the IP Filter List as needed Add e fthe computer is in the Trusted Devices table click its radio button to capture its IP address or enter the IP address of the computer you want to block
30. ettings in Appendix A Logging Into Your Gateway You can log in to the gateway to view or change its settings Links to Knowledge Base and documentation are also available on the gateway main menu Note To connect to the gateway you must use a computer configured for DHCP most computers are For help with configuring DHCP see the instructions that came with your computer or see the link to the online document in Preparing a Computer for Network Access in Appendix B Chapter 1 Connecting to the Internet 7 Wireless Cable Gateway CG3000D 1CXNAS When you have logged in if you do not click Logout the gateway waits for 5 minutes after no activity before it automatically logs you out To log in to the gateway 1 On the computer that is connected to the gateway with an Ethernet cable type http 192 168 0 1 in the address field of your Internet browser A login window opens gt X http 192 168 0 1 wo M nes User name admin v Password mnm V Remember my password 2 Log in with the user name admin and its default password of password When you connect to the gateway the Gateway Status screen displays Modem Status information Standard Specification Compliant DOCSIS 3 0 Hardware Version 1 04 Software Version Cable MAC Address M5 5 2CPR 02A 00 262 39 83 5d Cable Modem Seral Number 2931030000031 CM certificate Installed Status System Up Time
31. ference set this field to On so that you are notified when a package is lost To conserve battery power in smaller devices that are connected to the gateway set the Power Save Support field to On Click Apply to save your settings 16 Chapter2 Wireless Configuration Wireless Cable Gateway CG3000D 1CXNAS Advanced Wireless Settings You can use the Advanced Wireless Settings screen to configure the wireless radio settings and other advanced settings Advanced Wireless Settings Enhance Feature 7 Enable SSID Broadcast Advance Configuration Fragmentation Threshold 2346 CTS RTS Threshold 2347 Preamble Mode Long WPS Settings Router s PIN 81576036 WPS Status C Disable Router s PIN Keep Existing Settings Wireless Card Access List Setup Access List The following table describes the fields in the Advanced Wireless Settings screen Advanced Wireless Settings Description Wireless Access Enable Wireless Access Point By default this checkbox is selected so that the Point Enhanced gateway works as a wireless access point You can Feature turn off the wireless radio to disable access through this device This can be helpful for configuration network tuning or troubleshooting activities Advanced e Fragmentation Threshold The default settings for these fields usually work fine Configuration e CTS RTS Threshold Change them only if you have a specific reason for e Preamble Mode doing so
32. i Protected Setup WPS described in Using Push N Connect WPS Wireless Setup on page 13 To wirelessly connect to the gateway a computer or wireless device must be configured with the same wireless settings as the gateway The default wireless network name SSID for the gateway is Wireless NETGEAR recommends that you change this for better wireless security and to make it easier to recognize your network when you want to connect to it wirelessly By default the gateway works with WPA and WPA 2 wireless security The default passphrase is the last 6 digits of the Wi Fi MAC address To use Push N Connect WPS your wireless computers and equipment must support WPS technology See Using Push N Connect WPS Wireless Setup on page 13 Chapter 2 Wireless Configuration 10 Wireless Cable Gateway CG3000D 1CXNAS Manually Configuring Wireless Settings You can manually configure the wireless settings and security for your gateway from the Wireless Settings screen To view or configure the wireless settings 1 If you are located near the gateway use an Ethernet cable to connect your computer to the gateway while you are changing the wireless settings Note If you connect wirelessly to the gateway and then change its wireless network name SSID or wireless security you will be disconnected after you click Apply 2 Login to the gateway as described in Logging Into Your Gateway on page 7 3 In the main menu
33. ick Next e The WPS LED on the front of the gateway begins to blink Chapter 2 Wireless Configuration 15 Wireless Cable Gateway CG3000D 1CXNAS e The gateway tries to communicate with the wireless computer or device for 4 minutes e Ifthe Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK including a PSK security password When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Wi Fi Multimedia You can use the Multimedia page to set up wireless multimedia Quality of Service QoS To set up Wi Fi Multimedia 1 2 Log in to the gateway as described in Logging Into Your Gateway on page 7 In the main menu under Setup select Wi Fi Multimedia Wi Fi Multimedia WMM WMM Support On wv No Acknowledgement Power Save Support On v In the WMM Support field select On to enable WMM In the No Acknowledgement field select Off or On to specify whether acknowledgement ACK messages are used Usually this field is set to Off This might improve the efficiency of packet transmission If wireless communication quality is poor at your location this could happen if there is a lot of inter
34. ing application there is a short time out period before the application can be used by another PC To configure port triggering 1 In the main menu under Advanced select Port Triggering Chapter 4 Advanced Settings 31 Wireless Cable Gateway CG3000D 1CXNAS 2 For each port trigger enter the settings in the Port Trigger List e Trigger Range To specify the range of outgoing ports that will be monitored to trigger the incoming port forwarding rule Port Triggering Port Triggering List Trigger Range Target Range f Protocol Enable Start Port End Port Start Port End Port enter the Start Port and End Port LIE Ca Js Jere J rcn B 9000 9010 9060 9060 UDP wv e Target Range To specify the range of ol ih e Jf fen wo incoming ports that will be opened when olf s triggered enter the Start Port and End Port SSS 1 ae e Protocol Select the protocol for the ports ole ee fs eon wlio 3 Select the Enable checkbox for the port trigger Olle o Ip Bom BEI Il 0 Both VII 4 Perform one of the following actions SIE E Ts I e Click Apply to save your settings and o o 0 ifo 0 Bon wll activate the port triggers e Toremove a port trigger select it s radio Apply Detete Reset button and click Delete e To return all trigger and target ranges to zero click Reset DMZ Host You can use the
35. le that is not in the list of services specify these settings in the Add Port Forwarding Active Forwarding Rules Name Start Port End Port Protocol Local IP Address Custom Rules table 2 sss M e Name Enter a name for the service OE ARTES FERGIE FEE 102 1080 Start Port Enter the start port for the roe service Serice BERVICES v End Port Enter the end port for the Add Custom Rules service Name Start Port End Port Protocol Local IP Address e Protocol Select the protocol for the ports o lle Both v 192 168 0 0 TCP Select TCP only Ass siete Reset UDP Select UDP only Both Select both TCP and UDP e Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of these actions e Click Add The Active Forwarding Rules table displays the list of forwarded ports Todelete a service select the radio button in the Active Forwarding Rules table for the service that you want to delete and then click Delete e Toresetthe selection in the Services field and to clear all the fields in the Add Custom Rules table click Reset 30 Chapter4 Advanced Settings Wireless Cable Gateway CG3000D 1CXNAS Considerations for Port Forwarding e If the IP address of the local server PC is assigned by DHCP it might change when the PC is rebooted To avoid this you can assign a static IP address to your server outside
36. main name rather than an IP address 34 Chapter4 Advanced Settings Wireless Cable Gateway CG3000D 1CXNAS To configure the gateway for remote management 1 In the main menu under Advanced select Remote Management 2 Select one of the Allow Remote ends DE Management checkboxes 3 Fill in the Remote User Name and Remote F Allow Remote Management via HTTP HTTPS through CM interface IV Allow Remote Management via HTTP HTTPS through WAN interface Password fields Remote User Name admin 4 Specify the port numbers to access the ER l iai gateway remotely in your browser when you ome ene connect To specify the port numbers Port Wither for HTTPS an CH interface TE a From a remote location start a Port Number for HTTPS on WAN interface 443 browser Revert to factory default settings P C Allow Remote Management after Factory Default Reset b In the Address or Location field enter aay the Internet IP address of this gateway NOT the LAN IP address followed IP Address to connect this device From CM interface by a colon and the port number as http 0 0 0 0 80 htips 0 0 0 0 443 x Fi WAN interf follows rcu http ip_addres S pn Allow Management via Telnet https ip_address pn 7 through LAN interface Potea through CM interface Port e 23 where DO through WAN interface Port 23 Allow Management via SSH ip_address is the Internet IP address C through LAN interface Port 22 f thi
37. mputer 1 In the main menu under Advanced select MAC Filtering The Trusted Devices table shows computers that have access to the Internet through the gateway Click Refresh to update the Trusted Devices table In the Add MAC Filter table you can use either of these methods to specify computers to block e Ifthe computer is in the Trusted Devices table click its radio button The MAC address will be added into the Add MAC Filter table Fill in the Device Name and MAC address fields Click Add The MAC Filter List Enable checkbox is automatically selected for that computer Select the days and times to block the computer e Day s to Block Select the days to block the computer selected in the MAC Filter List The default is Everyday MAC Filtering Trusted Devices Device Name IP Address MAC Address Interface LoanerT30 4 192 168 0 10 00 09 6b 02 18 dd Switch LanQ Add MAC Filter Device Name MAC Address MAC Filter List aa Cancer No filters entered 7 Enable Day s to Block a L Dleveryday Sunday Monday C Tuesday Wednesday C Thursday C Friday O Saturday Time of Day to Block u Dat day Start 12 hour 00 min AM End 12 hour 90 min AM Time of Day to Block You can specify the time of day to block the computer The default is All Day Be sure that you clear the All Day checkbox if you want to enter specific times Th
38. o your gateway is set up correctly To ping the gateway from a PC running Windows 95 or later 1 From the Windows toolbar click on the Start button and select Run 2 n the field example provided type Ping followed by the IP address of the gateway as in this ping 192 168 0 1 3 Click OK You should see a message like this one Pinging If the path Reply fr If the path Request If the path Wrong Ma lt IP address with 32 bytes of data is working you see this message om lt IP address gt bytes 32 time NN ms TTL xxx is not working you see this message timed out is not working correctly you could have one of the following problems physical connections ke sure the LAN port LED is on If the LED is off see Using LEDs to Troubleshoot on page 39 Check that the corresponding Link LEDs are on for your network interface card and for the hub ports if any that are connected to your workstation and gateway e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your PC or workstation Verify that the IP address for your gateway and your workstation are correct and that the addresses are on the same subnet Testing th After verifying device From t PING n 10 lt 1 e Path from Your PC to a Remote Device that the LAN path works correctly test the path from your PC to a remote
39. or received on the Ethernet port e Off No Ethernet device is detected on the Ethernet port Button Description Turn the wireless radio in the gateway on and off The wireless radio is on by default The LED located below this button indicates if the wireless radio is on or off Wireless On Off CRD Pushing this button opens a 2 minute window for the gateway to connect with other WPS enabled devices For more information about using the WPS method to implement WPS security see the Using Push N Connect WPS Wireless Setup on page 13 6 Chapter 1 Connecting to the Internet Wireless Cable Gateway CG3000D 1CXNAS Gateway Rear Panel USB Coaxial Power Power On Off port cable adapter button Ethernet LAN ports connector input Figure 2 Gateway rear panel The rear panel includes the following connections viewed from left to right Four Gigabit Ethernet LAN ports Use these ports to connect local computers e USB port The USB port is a USB host and can be used for connecting a USB hard drive flash drive or printer e Coaxial cable connector Attach coaxial cable to the cable service provider s connection Power Power adapter input e Power On Off button Note You can return the gateway to its factory settings On the bottom of the gateway press and hold the Restore Factory Settings button for over 7 seconds The gateway resets and returns to its factory settings See Factory Default S
40. pter gives information about troubleshooting your NETGEAR Wireless Cable Gateway For the common problems listed go to the section indicated Have connected the gateway correctly Go to Basic Functions on page 38 cannot access the gateway configuration with my browser Go to Connecting to the Gateway s Main Menu on page 39 have configured the gateway but cannot access the Internet Go to Troubleshooting the ISP Connection on page 40 cannot remember the gateway s configuration password or want to clear the configuration and start over again Go to Factory Default Settings in Appendix A Tip NETGEAR provides helpful articles documentation and the latest software updates at Attp www netgear com support Basic Functions After you have turned on power to the gateway you should do the following 1 2 3 Check to see that the Power LED is on Check that the numbered Ethernet LEDs come on momentarily After a few seconds check that the local port link LEDs are lit for any local ports that are connected If any of these conditions does not occur refer to the appropriate following section Chapter Troubleshooting 38 Wireless Cable Gateway CG3000D 1CXNAS Using LEDs to Troubleshoot The following table provides help when using the LEDs for troubleshooting LED Behavior Action All LEDS are off when the gateway is plugged in Make sure that the power cord is properly connected
41. reless Settings screen select the WEP radio button in the Security ind Options section Authentication Automatic v 2 Select the Authentication from the drop down list The default is Automatic WEP Encryption WEP 64 bit v 3 Depending on the encryption strength that wep passphrase you want select one of these WEP Bir Encryption options 9 FM SHIP Key2 1111111111 e 64 bit encryption Key 3 1111111111 e 128 bit encryption Key4 1111111111 4 Enter a Passphrase recommended or WEP Keys e To use a passphrase and generate keys enter a passphrase and click Generate e To enter the keys fill in the Key 1 through Key 4 fields Write down the keys and keep them in a secure location For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 or A F For 128 bit WEP enter 26 hexadecimal digits Select which key will be the default which will be used to encrypt data transmissions The other keys can only be used to decrypt received data 5 Click Apply to save your settings 6 Configure your wireless computers with the same WEP settings as your gateway so that you will be able to connect If you entered the keys you will need to type them exactly as you did when you set up the gateway Using Push N Connect WPS Wireless Setup Push N Connect WPS can be a quick way to automatically set up your gateway s wireless network and set up your wireless computer to connect to i
42. ress Unless you are implementing subnetting use 255 255 0 0 as the subnet mask Primary DNS A DNS server is a host on the Internet that translates Internet names such as www netgear com to numeric IP addresses Typically your ISP transfers the IP address of one or two DNS servers to your Gateway during login If the ISP does not transfer an address you must obtain it from the ISP and enter it manually here If you enter an address here you should reboot your PCs after configuring the Gateway e Secondary DNS If applicable enter the address of your ISP s secondary DNS server 4 If you made changes click Apply so that the changes take effect Chapter 1 Connecting to the Internet 9 Wireless Configuration Note Before changing wireless settings connect the gateway and set up its Internet connection as described in the Wireless Cable Gateway CG3000D 1CXNAS Quick Install Guide This chapter includes Setting Up Your Wireless Network Manually Configuring Wireless Settings on page 11 Using Push N Connect WPS Wireless Setup on page 13 Wi Fi Multimedia on page 16 Advanced Wireless Settings on page 17 For more information about wireless technology also see the link to the online document Wireless Communications in Appendix B Setting Up Your Wireless Network To set up the wireless network you can enter wireless settings see Manually Configuring Wireless Settings on page 11 or you can use Wi F
43. s e Ifthe Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password 2 Goto the wireless computer and run its WPS configuration utility Follow the utility s instructions to click a WPS button When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Access Control by MAC Address You can use access control to specify which wireless computers or devices can connect to the gateway based on their MAC addresses If you do not set up access control any wireless computer or device that is configured with the correct SSID and wireless security settings will be allowed to access to your wireless network To control access based on MAC addresses 1 Log in to the gateway as described in Logging Into Your Gateway on page 7 2 In the main menu under Advanced select Wireless Settings 18 Chapter2 Wireless Configuration Wireless Cable Gateway CG3000D 1CXNAS 3 Click the Setup Access List button to display the Wireless Card Access List screen Wireless Card Access List Wireless Card Access List Setup Access List Network Profiles SSID
44. s atewa through CM interface Port 22 2 g y through WAN interface Port e 22 pn is the port number assigned on this Screen c You will be prompted for the password for this gateway 5 If you want the ability to reset to factory default settings remotely and then log in again remotely select the Allow Remote managemetn after Factory Default Reset checkbox 6 Click Apply to save your changes Remote Management Description Settings Allow Remote Management If selected remote management is enabled and connection from the HTTP HTTPS CM interface Internet to this gateway with HTTP and HTTPS is possible The correct port number must be used when connecting Allow Remote Management If selected remote management is enabled and connection from the HTTP HTTPS CM interface Internet to this gateway with HTTP and HTTPS is possible Remote User Name and Enter the User Name and Password that will be used from the remote PC to Remote Password manage the gateway Use a very secure password Port Number fields Web browser access normally uses the standard HTTP service port 80 NETGEAR recommends that you use a different port number for remote management as using port 80 will prevent the use of a Web Server on your LAN and can be more readily discovered by hackers Use the default 8080 or choose a port number between 1 and 65535 Chapter 4 Advanced Settings 35 Wireless Cable Gateway CG30
45. t at the same time WPS also called Wi Fi Protected Setup is relatively new technology so before you decide to use it check to make sure your wireless computers and devices support WPS Look for the o symbol on all the computers that will connect wirelessly to the gateway If you do not see the symbol on all the computers that will connect to the wireless network then you should manually set up your network first see Manually Configuring Wireless Settings After that you can still use WPS to set up the wireless connection for the computers that support WPS Chapter 2 Wireless Configuration 13 Wireless Cable Gateway CG3000D 1CXNAS Note All WPS capable products should be compatible with the gateway For more detailed information about the WPS standard see http www wi fi org There are two Push N Connect methods Push Button and PIN personal identification number Push Button This is the preferred method See the following section Using the WPS Button e PIN See Using a PIN on page 15 Using the WPS Button You can use the WPS button to automatically set up wireless settings in your gateway and to set up your wireless computer to connect to it Note The first time you use WPS it will assign a random network name SSID and a random passphrase to your wireless network If you want to keep the network name and passphrase you specified in the Wireless Settings screen you must select the Keep Wireless Se
46. tcpip index htm http documentation netgear com reference enu wireless index htm http documentation netgear com reference enu wsdhcp index htm Virtual Private Networking VPN http documentation netgear com reference enu vpn index htm Glossary http documentation netgear com reference enu glossary index htm Appendix B Related Documents 46 Notification of Compliance Certificate of the Manufacturer Importer It is hereby certified that the TBD has been suppressed in accordance with the conditions set out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions The Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations Best tigung des Herstellers Importeurs Es wird hiermit best tigt daR dasTBD gem der im BMPT AmtsblVfg 243 1991 und Vfg 46 1992 aufgef hrten Bestimmungen entst rt ist Das vorschriftsmaRige Betreiben einiger Gerate z B Testsender kann jedoch gewissen Beschrankungen unterliegen Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung Das Bundesamt f r Zulassungen in der Telekommunikation wurde davon unterrichtet da dieses Ger t auf
47. teway Rear Panel on page 7 e Logging Into Your Gateway on page 7 e Viewing the Basic Settings on page 9 For information about product features and compatible NETGEAR products see the NETGEAR website at http www netgear com Note For optimal performance place the gateway vertically in the stand Do not mount this unit to a wall it is not suitable for wall mounting Chapter 1 Connecting to the Internet 5 Wireless Cable Gateway CG3000D 1CXNAS Gateway Front Panel NETGEAR Figure 1 Gateway front view You can use the LEDs to verify status and connections The following table lists and describes each LED and button on the front panel of the gateway Green Power is supplied to the cable modem Blinking Power on self test Off No power e Green One or more downstream channels is locked M e Blinking The unit is scanning for a downstream channel Downstream Off No downstream channel is locked is e Green One or more upstream channels is locked Blinking The unit is scanning for an upstream channel Upstream e Off No upstream channel is locked 3 e Solid green The cable modem is online e Blinking The cable modem is synchronizing with the cable providers CMTS Internet e Off The cable modem is offline 4 LAN Ethernet Green indicates 1 000 Mbps Amber indicates 100 10 Mbps e Solid An Ethernet device is connected and powered on e Blinking Data is being transmitted
48. to Comply with FCC Standards FOR HOME OR OFFICE USE PY306100037 Modifications made to the product unless expressly approved by NETGEAR Inc could void the user s right to operate the equipment Canadian Department of Communications Radio Interference Regulations This digital apparatus TBD does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications Canada ID 4054A FVX538 50 Appendix C Notification of Compliance Index Numerics 192 168 0 1 default IP address 1 8 B backing up the configuration file 3 23 Basic Settings 1 9 blocking PCs based on MAC address 4 27 blocking ports 4 29 C cable channel 3 22 configuration backup 3 23 erasing 3 23 D default gateway field Basic Settings 1 9 DHCP 4 34 reserved IP address 4 34 server 4 33 DMZ Host 4 32 DNS primary and secondary server 1 9 E Erase configuration 3 23 Event log 3 24 F firewall rules inbound 4 30 port forwarding 4 30 front panel 1 6 G gateway backup 3 23 main menu 5 39 placement and range guidelines 2 10 remote management 4 34 gateway front panel 1 6 gateway rear panel 1 7 IP address 1 8 IP addresses auto generated 5 40 L LAN IP address 4 33 IP settings 4 33 LEDs troubleshooting 5 39 logging in 1 7 logging out 1 8 logs 3 24 M MAC filtering 4 27 Modem Status 3 21 P
49. to your gateway and that the power supply adapter is properly connected to a functioning power outlet Check that you are using the 12VDC power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact technical support All LEDs Stay On Clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 0 1 See Factory Default Settings in Appendix A If the error persists you might have a hardware problem and should contact technical support LAN LED is off for a port with an Ethernet connection Internet LED is off and the gateway is connected to the cable television cable Make sure that the Ethernet cable connections are secure at the gateway and at the hub or PC Make sure that power is turned on to the connected hub or PC Be sure you are using the correct cable Make sure that the coaxial cable connections are secure at the gateway and at the wall jack Make sure that your cable internet service has been provisioned by your cable service provider Your provider should verify that the signal quality is good enough for cable modem service Remove any excessive splitters you may have on your cable line It may be necessary to run a home run back to the point where the cable enters your home Connecting to the Gateway s Main Menu If you are unable to access the gateway s main menu from a computer on yo
50. ttings checkbox in the Advanced Wireless Settings screen See Advanced Wireless Settings on page 17 To use the WPS button 1 First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility and might also have a WPS button that you can press 2 Login to the gateway as described in Logging Into Your Gateway on page 7 3 In the main menu select WPS Settings and then click Next The Add WPS Client screen displays Add WPS Client Select a setup method Push Button recommended You can eher press the push Bution physically on the router or press the Button below soft Push Button PIN Personal Identification Number Any computer or wireless device that will wirelessly connect to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway 14 Chapter2 Wireless Configuration Wireless Cable Gateway CG3000D 1CXNAS 4 Either click the o WPS button or press the Ug button on the front of the gateway Connecting to New Wireless ClientAdd WPS Client Please click the software or hardware button on the client to start the WPS process e TT Cancel e The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 2 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatic
51. u want to reserve an IP address 2 Enter the permanent IP address for the computer 3 Click Add to save your settings The MAC address and IP address are displayed in the DHCP Client Lease Info table The current system time is also displayed To delete an IP address from the DHCP Client Lease Info table 1 In the DHCP Client Lease Info table click the radio button for the MAC and IP address that you want to remove 2 Click Delete to remove the information for the selected MAC and IP address from the DHCP Client Lease Info table To remove all information from the DHCP Client Lease Info table click Clear DHCP Leases Remote Management With remote management you can allow a user or users on the Internet to configure upgrade and check the status of the gateway Note Use very secure passwords if you enable remote management Passwords should contain no dictionary words from any language and should be a mixture of letters both upper and lower case numbers and symbols Your password can be up to 16 characters To manage this gateway through the Internet you need its public IP Address as seen from the Internet This public IP address is allocated by your ISP But if your ISP account uses a dynamic IP address the address can change each time you connect to your ISP There are two solutions to this problem e Have your ISP allocate you a fixed IP address Use the DDNS Dynamic DNS feature so you can connect using a do
52. under Setup select Wireless Settings to display this screen 4 Specify the Wireless Network settings e Name SSID The name of the wireless network e Region The location where the gateway will operate e Channel The available channels depend on the region Some countries have laws specifying which channels should be used e 802 11 Mode This is set to Up to 145 Mbps by default You can specify the mode to support faster equipment or legacy equipment 5 For help with Security Options see the following sections 6 If you made changes click Apply so that they take effect WPA or WPA2 Wireless Security Wireless Settings Wireless Network Name SSID CG3000D58 Region Channel Auto v 802 11 mode Up to 300 Mbps Security Options Disable WEP WPA PSK TKIP WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPAMPA2 Enterprise WPA PSK TKIP WPA2 PSK AES Passphrase CG3000DA98F58 8 63 characters By default the gateway is set up to work with both WPA and WPA2 wireless security This security option is already selected You can specify the Network Key which works like a password to access the wireless network Chapter 2 Wireless Configuration 11 To set up WPA or WPA2 wireless security 1 In the Security Options section of the Wireless Settings screen leave the default setting or select one of the WPA settings e WPA PSK This setting provides the TKIP encryption type and
53. ur local network check the following e Check the Ethernet connection between the computer and the gateway as described in the previous section e Make sure that your PC s IP address is on the same subnet as the gateway If you are using the recommended addressing scheme your PC s address should be in the range of 192 168 0 10 to 192 168 0 254 Refer to the link to the online document Internet Networking and TCP IP Addressing in Appendix B for help configuring your computer Note If your PC s IP address is shown as 169 254 x x Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server These Chapter Troubleshooting 39 Wireless Cable Gateway CG3000D 1CXNAS auto generated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the PC to the gateway and reboot your PC e If your gateway s IP address has been changed and you don t know the current IP address clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 0 1 This procedure is explained in Factory Default Settings in Appendix A e Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to make sure that the Java applet is loaded e Try quitting the browser and launching it again Make sure you are using the correct login information The gate
54. usage of radio spectrum and operation of radio devices Failure of the end user to comply with the applicable requirements may result in unlawful operation and adverse action against the end user by the applicable National regulatory authority Note This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product Appendix C Notification of Compliance 47 Wireless Cable Gateway CG3000D 1CXNAS Europe EU Declaration of Conformity CCo Marking by the above symbol indicates compliance with the Essential Requirements of the R amp TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards EN300 328 EN301 489 17 EN60950 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at http kb netgear com app answers detail a_id 11621 EDOC in Languages of the European Community Cesky Czech NETGEAR Inc timto prohlaSuje Ze tento Radiolan je ve shode se z kladn mi po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5 ES Dansk Undertegnede NETGEAR Inc erkl rer herved at f lgende udstyr Radiolan Danish overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt NETGEAR Inc dass sich das Ger t Radiolan in bereinstimmung German mit den grundlegen
55. vanced select Port Blocking 2 In the Services field select a service from the drop down list For example FTP which uses TCP ports 20 and 21 3 To add a custom rule that is not in the list of Port Blocking Active Filters Name Start Port End Port Protocol Local IP Address Ollfincer p 1 192 168 0 7 services specify these settings in the Add Custom Rules table Name Enter a name for the service Start Port Enter the start port for the Oo 192 163 0 gt Add Predefined Service Service SERVICES v Add Custom Service Service Name StartPort End Port Protocol Local IP Address End Port Enter the end port for the service 0 0 Both v t92 168 0 0 Protocol Select the protocol for the ports TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of the following actions Click Add to save your settings The Active Filters table now displays the list of ports that are currently forwarded To delete a service select the radio button in the Active Filters table for the service that you want to delete and then click Delete To reset the selection in the Services drop down list and to clear all the fields in the Add Custom Rules table click Reset Chapter 4 Advanced Settings 29 Wireless Cable Gateway
56. vice provider Cable Modem Serial number The serial number of the gateway hardware CM Certificate If the cable modem certificate is Installed it is possible for the service provider to upgrade your Data Over Cable service securely System Up Time Time since the last boot up Network Access Shows whether traffic can be forwarded from the LAN to the network Cable Modem IP Address The current Internet IP address If assigned dynamically and not connected to the Internet this will be blank Chapter 3 Managing Your Network 21 Wireless Cable Gateway CG3000D 1CXNAS Viewing the Connection Status To view this screen from Gateway Status screen click the Connection Status button Locked Aroma fo Locked ATDMA 11 Locked JATDMA 12 Connection Startup Procedure Procedure Status Comment Acquire Downstream Channel 591000000 Hz Locked ConmectvityStae OK Operational Boot State OK lOperationat Configuration File OK Security Enabled gei Downstream Bonded Channels Lock dulat Channel Symbol P SNR Status ID rate y n y 5360537 591000000 5 17 cked QAM25 7 oded ass h symisec Mz demy amv 5360537 1555000000 1 6 413 p 25 peced manani qt symsec Hz dBmV d amp mV i 5380537 561000000 17 405 c 4 2 Jota owes qn symisec dBmV dBmV DEUM 5300537 567000000 17 404 x QAM2 Jrociec Oase p3 symisec Hz dBmV damy Ron 5360537 573000000 22 10
57. way resets and http 192 168 0 1 User name and password case sensitive admin password Local Network LAN IP 192 168 0 1 LAN Subnet mask 255 255 255 0 DHCP server Enabled DHCP starting IP address 192 168 0 2 DHCP Ending IP address 192 168 0 254 Firewall Inbound communication from the Disabled except traffic on port 80 the http port Internet Outbound communication to the Enabled all Internet Source MAC filtering Disabled Appendix A Default Settings and Technical Specifications 43 Wireless Cable Gateway CG3000D 1CXNAS Factory Default Settings Continued Internet WAN MAC address Use default hardware address connection WAN MTU size 1500 Wireless Wireless communication Enabled SSID name The last 3 octets of the Wi Fi MAC address Security WPA WPA2 The default WPA WPA2 passphrase is the 13 character serial number of the gateway Broadcast SSID Enabled Country region United States varies by region RF channel Auto Data rate Output power Authentication type Open System Wireless card access list All wireless stations allowed Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead may lower actual data throughput rate 44 Appendix A Default Settings and Technical Specifications Wireless Cable Gateway CG3000D 1CXNAS Technical Specific
58. way user name admin is lower case Caps Lock should be off The default password of password If the gateway does not save changes you have made check the following e When entering configuration settings be sure to click the Apply button before moving to another screen or your changes are lost e Click the Refresh or Reload button in the Web browser The changes may have occurred but the Web browser may be caching the old configuration Troubleshooting the ISP Connection If your gateway is unable to access the Internet and your Cable Link LED is on you may need to register the cable MAC address and or device MAC address of you gateway with your cable service provider Additionally your PC may not have the gateway configured as its TCP IP gateway If your PC obtains its information from the gateway by DHCP reboot the PC and verify the gateway address See the link to the online document Internet Networking and TCP IP Addressing in Appendix B Troubleshooting a TCP IP Network Using a Ping Utility Most TCP IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply Troubleshooting a TCP IP network is made easier by using the ping utility in your PC or workstation 40 Chapter Troubleshooting Wireless Cable Gateway CG3000D 1CXNAS Testing th You can use p e LAN Path to Your Gateway ing to verify that the LAN path t
59. your computers will operate e nan elevated location such as a high shelf where the wirelessly connected PCs have line of sight access even if through walls Away from sources of interference such as PCs microwave ovens and 2 4 GHz cordless phones Away from large metal surfaces e Put the antenna in a vertical position to provide the best side to side coverage Put the antenna in a horizontal position to provide the best up and down coverage To reduce interference when using more than one access point NETGEAR recommends using 5 channel spacing between adjacent access points for example use Channels 1 and 6 or 6 and 11 The time it takes to establish a wireless connection can vary depending on both your security settings and the gateway location WEP connections can take slightly longer to establish Also WEP encryption can consume more battery power on a notebook computer 42 Chapter Troubleshooting Default Settings and Technical Specifications This chapter includes e Factory Default Settings e Technical Specifications on page 45 Factory Default Settings You can return the gateway to its factory settings On the bottom of the gateway press and hold the Restore Factory Settings button returns to its factory settings Your device will return to the factory configuration settings shown in the following table Gateway Login Factory Default Settings User login URL for over 7 seconds The gate

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