Epson 8100i Product Support Bulletin
Contents
1. EPSON PRODUCT SUPPORT BULLETIN Date 7 3 2001 Originator AP PSB PSB 2001 08 007 Authorization pe Reference 1 101 03e Total Pages 1 Product s PowerLite 8100i 8100NL 9100i 9100NL Subject Firmware Update To Version 2 14 This bulletin was created to inform Epson Resellers and Epson Customers of the availability of a firmware update for some early production PowerLite 81001 and PowerLite 9100i projectors some of the initial release of the PowerLite 81001 and PowerLite 9100i projectors may experience difficulty retaining ceiling mount and rear projection menu settings Symptoms of the difficulty are choosing ceiling mount or rear projection configuration in the projector menu only to have that setting not retained the next time power is applied to the projector Projectors starting with the following serial numbers have already received the firmware update PowerLite 8100 PowerLite 8100NL PowerLite 9100 PowerLite 9100NL CXA0120020K and N A CY80130002K and N A later later If you have a projector needing the firmware update please contact Epson Support for assistance Epson Resellers should use the Epson Reseller Support Line and Epson Customers should use the support number listed on their Private Line cards Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 01 22 2001 Originator KS PSB PSB 2001 01 001 Authorization e Reference TI E00 23 Total Pages 1 Product s PowerLite 7700p PowerLite 8100i Subject2. Required Firmware Update Instructions for Identifying Affected Projectors This bulletin was created to inform Epson Resellers and Epson Customers of the need to implement a firmware update for some of the early production PowerLite 8100i and PowerLite 7 00p projectors some of the initial release of PowerLite 8100i and PowerLite 7700p projectors may experience difficulties with an apparent lamp failure after the first 500 hours of operation It appears to be cleared when the projector is powered down normally and the A C power is disconnected from the projector and reconnected The projector will seem to operate normally for approximately 10 more hours at which time the projector may cease to function Standard recovery procedures will not restore projector function after this last failure Many projectors have already received the firmware update These projectors which were produced in the year 2000 can be identified by the red dot on the serial number label for both projector and carton box The serial numbers for projectors produced in year 2000 will have the number 0 as the 5 digit from the left e g CXNO008821A All projectors produced from the beginning of 2001 also have the updated firmware These projectors can be identified by the number 1 as the 5 digit from the left in the serial number e g CXNO110837A lf you have a projector requiring the firmware update please contact Epson Support for assistance Epson Res
3. ellers should use the Epson Reseller Support Line and Epson Customers should use the support number listed on their Private Line cards Page 1 of 1
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