Epson GT-9600 User's Manual
Contents
1. 5 ME small a D Reflective transparency transparency guides film hoider document guide mat Caution Do not put the small transparency guide into the Transparency Unit pocket 3 6 Options Positioning transparencies for scanning Note Q9 Be sure to wipe the Transparency Unit glass the scanner s document table and the narrow window near the mounting bracket with a soft cloth before scanning transparencies Q4 Operation of the Transparency Unit is controlled automatically by your scanner software 1 Open the Transparency Unit 2 Placethe transparency guide onto the scanner s document table See the following pages for details on each of the following types of transparencies 35mm film strips page 3 8 Mounted slides page 3 8 120 220 film page 3 9 4x5 inch film page 3 9 Non standard film sizes page 3 10 3 Placethetransparency on the scanner s glass document table aligning it with the upper right hand corner of the transparency guide Make sure the glossy side of the transparency is facing down 4 Close the Transparency Unit If the reflective document mat is installed on the Transparency Unit remove it Note Make sure the Transparency Unit is completely closed Otherwise an option error will occur and scanning will be impossible Use your scanner software to scan the transparency Options 3 7 35mm film strips Slide the film strips2. 0c eee eeee 1 7 Plugging in the Scanner scd aa sted ees Fa Ha BS aa ae 1 8 Initialization sce peer bet eir ap etc ees 1 9 Connecting the Scanner to Your Computer 4 1 10 Understanding SCSI connections 0 0004 1 11 Setting the SCSI ID number 5 perta rer eden ex 1 12 Setting the terminator switch 0 cc eee 1 14 Connecting the scanners coded eodd eva ponet eld e act 1 15 Power On SEQUENCE serari a i aa eee 1 17 Power off sequenebus Miu aate Fahrer o dae syd yeas 1 18 Setting Up the Scanner 1 1 Unpacking the Scanner Your scanner comes shipped with CD ROMs and or floppy disks that contain the driver software to run your scanner along with other additional items Powercord Scanner Depending on the country of purchase the power cord may come attached to the scanner The shape of the AC plug also varies so make sure the plug included is the correct shape for the electrical outlet in your country 1 2 Setting Up the Scanner Scanner Parts document cover camage in the home position document table ERROR light READY light OPERATE light OPERATE button RESET button SCSI terminator switch transportation lock lever SCSIID rotary switch UNLOCK Lock TERMINATOR scsi Sw c D o OPTION CDS a ro ha p AC inlet option interface connector SCSI interface connectors
3. A line of dots is always missing from the scanned image Cause What to do Print head malfunction Print head malfunction is indicated when a line is missing on printouts only See your printer manual Scanner sensor malfunction Scanner sensor malfunction is indicated when the line is missing on both screen images and printouts Contact your dealer A line appears in the scanned image when using the Automatic Document Feeder Cause What to do Thenarrow windownearthe Wipe and remove any dirt on the mounting bracket is dirty window with a soft cloth When using halftoning textured patterns of dots appear inside particular areas of the image Cause What to do Normal scanning This condition is normal The scanner automatically mimimizes the problem if on is selected for the De screening setting in the Image Type dialog box 4 12 Maintenance and Troubleshooting Colors in the image look odd Cause What to do Image Type and Destination Make sure the EPSON TWAIN Pro settings Image Type and Destination settings are correct Operation problem when When using the Transparency Unit using Transparency Unit make sure the narrow window near the hinges on the document table is covered or make sure the Transparency Unit is closed when scanning Colors on your monitor are different from those in the original image Cause What to do Software image setting Check the
4. COLOR IMAGE SCANNER User s Guide Where to Find Infomation This User s Guide This guide leads you through the scanner setup and options installation tells you how to use the scanner and how to make basic scans It also offers troubleshooting tips and customer support information EPSON TWAIN Pro User s Guide This guide leads you through the EPSON scanner software installation and tells you how to make basic software settings It also offers troubleshooting tips and calibrating information Information on EPSON Scanner Software for Windows Online help provides you with detailed information on EPSON TWAIN Pro Access online help by clicking the button in the EPSON TWAIN Pro dialog box HIML Color Guide may not be available in some countries Explains the basics of color imaging and shows you how to get impressive results from your scanner and other EPSON products See Chapter 4 of this guide for information on accessing the Color Guide EPSON GT 9600 Colorlmage Scanner All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION No patent liability is assumed with respect to the use of the information contained herein Neither is any liability assumed for damages resulting from the use of the information conta
5. On On Command enor Fla shing Off Interface emor Fla shing Fla shing Fatal eror Off Off Option enor Maintenance and Troubleshooting 4 5 4 Command enor The scanner has received incorrect commands from your scanning software When this error occurs try to rescan the document The scanner returns to normal when it receives correct commands Normally you do not need to reset the scanner when this type of error Occurs Interface error The interface setup is wrong or the scanner is not properly connected to the printer When this error occurs check the interface connection and then push the RESET button or turn the scanner off and then back on again to reset it Fatal enor This type of error indicates one of the following problems m The fluorescent lamp needs to be replaced 4 The transportation lock lever is not released m The scanner is malfunctioning Check that the transportation lock lever is released and check any installed options for problems Next turn the scanner off and then back on again If this does not correct the problem consult your dealer Option enor This indicates a problem with an installed option such as a paper jam an empty document feeder or an open cover Check the option and correct the cause of the problem 4 6 Maintenance and Troubleshooting Operating problems Problems you may have while using the scanner often involve the operation of your software and com
6. scan An operation performed by the sensor and the carriage The image is divided into pixels by scanning scanning area The physical size of the image that can be scanned by the scanner SCSI Small Computer System Interface This is one method used to connect your computer to peripherals such as scanners hard disk drives CD ROM drives and others SCSI ID The numbers that all devices in a SCSI connection see daisy chain use to identify each other If the same ID number is used by two devices in the same daisy chain the devices cannot operate properly Glossary 3 subtractive primary colors The colors of cyan magenta and yellow CMY which produce black when mixed in certain amounts In printing black is often added to give more definition as mixing of actual inks cannot produce pure black terminator A device that stops electronic signals and prevents them from proceeding or returning to other devices This is necessary to stop a signal from continuously bouncing between devices threshold A reference point that is used to determine whether data will be processed as on or off In the case of color image data on means that a certain color will appear in a pixel or dot and off means that color will not appear there tone correction A method of adjusting the tone curve so that the reproduction results on different types of output devices have gradations similar to the original image tone curve The graph
7. you may want to add an accelerator board to your computer Video cards A video card that is sufficient for text may not be good enough for displaying graphic images especially in color If all your scanned images look coarse on your monitor you may want to upgrade your video card You will need 24 bit color also called true color or millions of colors to make the highest quality image reproductions Using Your Scanner 2 9 Monitors The resolution of your monitor affects the quality of the image you see Consider a high resolution monitor if you do precise color work but also be sure you have a high quality video card File compression software Many different programs are available to make image files smaller for storage or transmission For example some compression software can store a 3MB image file on a 1 44MB floppy disk and compress images and restore them with no loss of data or quality others compress images more but the restored fileis not exactly the same as the original The difference between the original and restored files is however almost unnoticeable 2 10 Using Your Scanner Chapter 3 Options Using the Transparency Unit i aed Gated a WE A 3 2 Unpacking the Transparency Unit 54 3 2 Removing the shipping screw 0 000 e eee 3 3 Installing the Transparency Unit 05 3 4 Transparency guide and reflective document mat 3 6 Positionin
8. 0 ccc eee 2 4 Removing the Cover for Thick or Large Documents 2 7 Sizing Up Your System 6 6 66 ee eee 2 9 RAM and hard disk size 3 905 hasty ois hi Se eas 2 9 Accelerator DOSES ais sanc qc eia bi orig dta 2 9 PAcocemcl cides 4 tka huis Boag ae Sata Biba dee Aa 2 9 uni EET DE 2 10 File compression software i4 vz33 sce DEG a wis cs 2 10 Using Your Scanner 2 1 This chapter shows you how the scanner operates The basic procedure for scanning is as follows 1 Turnon the scanner Keep in mind the Power on sequence on page 1 17 2 Placethe document you want to scan on the document table This is described in detail on page 2 4 3 Run the scanner software and scan See your scanner software manual for details on scanning Lights and Buttons The scanner has three indicator lights and two buttons RROR 5 Xa DOR a MERATE COMER 2 2 Using Your Scanner lights Color Indicator Meaning Status OPERATE Green Lit Scanneristumed on Lit Scannerisready to scan Fla shing Scanning operation is in READY Green progress Eror See Erorindicator on page 4 5 for more information about enors Lit This indicatoralso lights when an emor occurs ERROR Red Flashing Error See Eror indicator on page 4 5 for more infomation about enors Buttons Button Function OPERATE Tums the scanneron and off 7 RESET Resets the scannerafteran enor Pressing
9. EPSON TW AIN Pro Gamma correction controls Brightness Fixed threshold Text Enhancement Technology enable disable selectable A 2 Technical Specifications Halftoning process Gamma correction Color correction Interface Light source Reliability Dimensions Weight AAS Auto Area Segmentation Enable disable selectable 3 halftoning modes A B and C and 4 dither patterns A B C and D for bi level and quad level data 2 downloadable dither patterns 2 types for CRT display 3 types for printer 1 type for user defined Only user defined Gamma correction is available in EPSON TWAIN Pro 1 type for CRT display 3 types for printer output available in color byte sequence mode and color line sequence mode 1 type for user defined Only user defined Color correction is available in EPSON TWAIN Pro SCSI 50 pin half pitch connectors White cold cathode fluorescent lamp 100 000 cycles of carriage movements main unit MCBF Width 332 mm 13 inches Depth 562 mm 22 1 inches Height 134 mm 5 3 inches Approx 8 5 kg 18 7 Ib Technical Specifications A 3 Electrical 100 to 120 V AC 220 to 240 V AC Input voltage range AC 90to 132V AC 198to 264 V Rated frequency 50 to 60 Hz Input frequency 49 5 to 60 5 Hz Rated curent 0 8A 0 4A Powerconsumption Approx 40W Note Check the label on the back of the scanner for voltage i
10. Name Image Scanner Model G710U Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 October 1998 H Horiuchi President of EPSON EUROPE B V ii Contents Introduction Features oe ve EIE pe ve ees 1 OODpHODS toot dod etd cot E AT a ims a f 2 Warnings Cautions and Notes 0 00000 c cee cece 2 Important Safety Instructions voce ki Eden fee ose n tat 3 ENERGY STAR Compliance o s sir a rx 4 For United Kingdom Users i ced oo rc od loce de 5 Safety INTORMIAHOINY suo adc ova da secet ee OR a WE 5 Chapter1 Setting Up the Scanner Unpacking the Scanner ssa T4 sa ice aes a aoa a Tate a faa es 1 2 Scanner Parts edict er poo uve ue alee a 1 3 Choosing a Place for the Scanner seeeessseess 1 4 Installing a SCSI Interface Board Windows Only 1 6 Releasing the Transportation Lock 000s eee 1 7 Plugging in the Scanners cero etos obama ah ace tide dS e es 1 8 InitializaHon aee eo t e Mig es dla Higa ies peret es 1 9 Connecting the Scanner to Your Computer 04 1 10 Understanding SCSI connections 0004 1 11 Setting the SCSI ID number 00000000 1 12 Setting the terminator switch llieeess sees 1 14 Connecting the scanner 00 0 eee eee 1 15 Power onsequence less
11. and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Intemet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more Your dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advice on problems They can often solve problems quickly and easily as well as give you advice on the next step to take Contacting Customer Support B 5 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in diagnosing hardware and software problems They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For Singapore Users Contact the telephone and fax numbers
12. has a built in terminator which allows SCSI devices to communicate properly with each other You may need to change the terminator switch setting according to your computer system Note Do not use an external terminator The terminatorswitc h islocated on the backofthe scanner Only the scanner is connected ise terminatoron 1 14 Setting Up the Scanner The scanneris the last device in the daisy chain other SCSI device ise terminatoron The scanneris in the middle of the daisy chain other SCSI device Ese terminator off Connecting the scanner Connect the scanner to your computer or to another SCSI device as follows Note The combination of 50 pin and 25 pin connectors you need varies depending on the maker of your SCSI device and SCSI interface board 1 Make sure the scanner computer and all other SCSI devices are turned off and unplugged from the power source Caution Do not connect the scanner to the computer or other devices while they are turned on as damage may occur Setting Up the Scanner 1 15 Insert one end of the interface cable into one of the scanner SCSI connectors and press until the locks on both sides snap in Note d To connect the scanner to a SCSI device other than the computer the length of cable in the daisy chain must not ex
13. into the film holder making sure the glossy smooth side of the film is facing up When placing the transparency guide with film strips onto the scanner s glass document table the glossy side of the film should be facing down Mounted slides Place the slides inside the slide transparency guide making sure the glossy smooth side of the film is facing down 3 8 Options 120 220 film Place the film into the slide transparency guide making sure the glossy smooth side of the film is facing down Make sure that the area you want to scan is aligned properly with the opening in the transparency guide 4 x 5 inch film Place the film into the slide transparency guide making sure the glossy smooth side of the film is facing down The area you want to scan should be aligned properly with the opening in the transparency guide Options 3 9 Non standard film sizes Place the film directly onto the scanner s glass document table making sure the glossy smooth side of the film is facing down Scanning normal reflective documents When you return to scanning normal reflective documents you should always insert the reflective document mat included with this unit Also make sure you remove the transparency guide from the scanner s document table Insert the reflective document mat as described below 1 Open the Transparency Unit 3 10 Options 2 Insertt
14. oe eese teque Tex x oo tee tdt 4 2 Cleaning the scanner doe oce s WA Ras 4 2 Replacing the fluorescent lamp 00005 4 3 Transporting the Scanner and the Transparency Unit 4 4 Problems and Solutions sees eese 4 5 EFroPindicator e ere o OP ees Ucet s 4 5 Operating problems sssesseeeee eee ee 4 7 Quality problemsi saaneina P eoa i oce teca 4 9 Pap pja miS asip e dites tuv erd dt Aree a o 4 16 Viewing the Color Guide 5 o so meu tense ga ea WA RR 4 17 Changing the SCSI ID Number or SCSI Board 4 18 iv AppendixA Technical Specifications SCANN SE pes ots NG Dente solis edu aa en nas Mihi naa UNE quod A 2 Electrical 5223 toca D to ene kd ek Das ats A 4 Environmental Rip oaa add ai UR EAE A 4 Safety Approvalss So taeda ad oe vot pi LO SUE ok A 5 CE Marking castles ideni ua ora adn oe otl sa e loda p x Bieta A 5 SCoLInt rface o kuin ei ok hii bane cde edo oe A 6 Initialization Methods 000 ccc cc cee eee eee A 7 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 3 bar Australia USCIS s oct crew tere gu citet doc ROC eC a A Cu Sas B 5 For Singapore Users si e E EE eens B 6 For Hong Kong Users 0 0 6 cece eens B 7 Lor Philippines Users n a72 16 60949 oe ermbs sonde eR oL andes B 8 Glossary Index vi Introduction Features m Maximum optical resolution of
15. or an equivalent to view the Color Guide Netscape Navigator 3 0 or later Microsoft Internet Explorer 3 0 or later If a browser is not installed on your computer you need to obtain one and install it or you can install the browser that comes with your Color Guide CD ROM For further details double click the Readme txt for Windows or Read Me First icon for Macintosh and follow the instructions To view the Color Guide double click on the following icon For Windows color htm For Macintosh Color Guide Then follow the instructions on the screen Maintenance and Troubleshooting 4 17 Changing the SC SI ID Number or SC SI Board If you are using your scanner with Windows 98 and you want to change the scanner s SCSI ID number or replace the SCSI board with a new one follow the steps below 1 Double click the Scanners and Camerasicon in the Control Panel 3 Control Panel Eie Edt View Go Uc imp as Back EGmard Address 5 Control Panel EPSON Scanners and TWAIN Cameras 2 Select your scanner in the installed devices list then click Remove Scanners and Cameras Properties 4 18 Maintenance and Troubleshooting Click OK and close the dialog box Shut down Windows 98 and turn off your PC and scanner Change the SCSI ID number or replace the SCSI board Turn on your scanner and then your PC Follow the instructions on the screen Maintenance and Troubleshooting
16. table The image is faint or out of focus Cause What to do Document placement Make sure the documentis flat against the document table Gamma setting Check your software s Gamma setting Exposure setting Check your software s Exposure setting The image is too dark Cause What to do Brightness setting Check your software s Brightness setting Check the brightness and contrast settings of your computer display 4 10 Maintenance and Troubleshooting Straight lines in the image come out jagged Cause What to do Document placement Make sure the document is oriented perfectly straight on the document table Align vertical and horizontal lines with the scales at the top and side of the document table The image does not look the same as the original Cause What to do Image settings Try different image setting combinations on your scanner software Color matching and color Your software may not have sufficient managment problem color matching and color management features or these components may not be installed correctly See the documentation that came with your software and computer File format problem If you are importing an image file make sure the file format is one your software can read Also make sure the image settings of your software are appropriate for the type of image you want to scan Maintenance and Troubleshooting 4 11
17. that shows the contrast ratio between the input original image and output image data in image processing 4 Glossary Index 120 220 film 3 9 35mm film strips 3 8 4x 5 inch film 3 9 A AAS 1 accelerator boards 2 9 Auto Area Segmentation 1 Auto Document Feeder 2 checks 3 15 document conditions 3 17 document specifications 3 17 installing 3 13 loading paper into 3 15 manual document loading 3 17 unpacking 3 12 B blurred image 4 9 buttons 2 3 C cables 1 11 choosing a place 1 4 Color Guide 4 17 command error 4 6 computer connection Macintosh 1 10 PC 1 10 computer system accelerator boards 2 9 file compression softare 2 10 hard disk size 2 9 monitors 2 9 RAM 2 9 SCSI Interface Board 1 6 4 18 video cards 2 9 customer support B 1 D daisy chain 1 11 1 15 dark image 4 10 distorted image 4 9 4 10 document placement 2 4 dots in some areas 4 12 E ENERGY STAR 4 error indicator 4 5 ERROR light 2 3 4 5 F faint image 4 10 fatal error 4 6 Features 1 file compression softare 2 10 film holder 3 6 fluorescent lamp replacement 4 3 H hard disk size 2 9 hardware initialization A 7 I indicator lights 2 3 initialization 1 9 hardware A 7 software A 7 interface error 4 6 J jagged lines 4 11 IN 1 L large documents 2 7 line of dots 4 12 location 1 4 M maintenance cleaning 4 2 fluorescent la
18. the computer must have a terminator No other device can have a terminator or if a terminator does exist it must be turned off or removed Setting Up the Scanner 1 11 Setting the SCSI ID number The scanner s default SCSI ID number is 2 The SCSI ID rotary switch islocated onthe backof the scanner 1 12 Setting Up the Scanner If you add the scanner to a system in which one of your SCSI devices already has a SCSI ID of 2 change the scanner ID number to an unused number using the rotary switch See the table below as a guide ID Availability Description 0 Notavailable forMacintosh Used for hard disk Not recommended for Usually used for hard disk Windows 1 Not recommended Usually used for hard disk 2 Factory setting of the scanner 3 Not available if your Macintosh hasa built in CD ROM 4 5 6 7 Notavailable forMacintosh Always used forthe Macintosh itself May not be available for Usually used forthe SCSI board Windows x Not available Never selected Use only to prepare the scanner fortransportation See Transporting the Scannerand the Transparency Unit on page 4 4 Scanner will not work if selected KA Caution Do not set the SCSI ID to an ID number that is already assigned to another device otherwise the computer scanner and other devices will not operate properly Setting Up the Scanner 1 13 Setting the terminator switch The scanner
19. to the next section Note For additional information see the installation guide that comes with your SCSI board 1 Turn off the computer and any peripheral devices Unplug any power cords then disconnect all cables from the back panel of your computer 2 Remove the cover from your computer W Caution Static electricity can damage electronic components Discharge static electricity by touching the metal frame of your computer before handling the interface board or any of the computer s circuit boards 3 Insert the interface board into an appropriate expansion slot then secure it with the retaining screw 4 Replace the computer cover and reconnect all cables 1 6 Setting Up the Scanner Releasing the Transportation Lock You must release the transportation lock before connecting the scanner to a power source 1 Place the scanner on a flat stable surface with its rear panel facing you 2 Slide the transportation lock lever on the back of the scanner to the UNLOCK position Note Simply sliding the transportation lock to the LOCK position does not fully lock the carriage Before moving or transporting the scanner be sure to perform the procedure under Transporting the Scanner and the Transparency Unit on page 4 4 Setting Up the Scanner 1 7 Plugging in the Scanner 1 Make sure the scanner is turned off The scanner is off when the OOPERATE button is raised not depressed 2 If
20. 4 19 4 20 Maintenance and Troubleshooting Appendix A Technical Specifications SCANNING i e TTL SS LU Teque ui e a iat a iesus A 2 Electrical 25 om mb o epe be res A 4 Environmental 2143 2 30 erp 4G are bee E ANON ER TR A 4 Safety AppEoVals ices tay coelos erate anh ah leto A 5 CE Marking 402043 ow at Macao de vaca hii nate pad A 5 SCSI Intertace eres eds RE S IER AE ELI d A 6 Initialization Methods 0 cece ete neces A 7 Technical Specifications A 1 Scanning Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Color separation Reading sequence Monochrome Color page sequence Color byte sequence Color line sequence Zoom Image data Brightness Line Art settings Flatbed color Color CCD line sensor 6800 x 9360 pixels at 800 dpi 100 216 mm x 297 mm 8 5 inches x 11 7 inches A4 or US letter size The reading area can be specified from your software 800 dpi optical main scan 3200 dpi with micro step sub scan 50 dpi to 6400 dpi 1 dpi steps 12 800 dpi selectable with zoom function RGB color filters on CCD One pass scanning Three pass scanning R G B This sequence is not supported by EPSON TWAIN Pro One pass scanning R G B One pass scanning R G B 50 to 200 in 1 steps 12 bits per pixel per color internal 1 to 12 bits per pixel per color external 7 levels In
21. 800 dots per inch dpi for main scanning and 3200 dpi with micro step for sub scanning 12 bit input 12 bit output A4 Letter size scanning area Full color or grayscale scanning Capture your images with up to 68 7 billion colors or up to 4 096 shades of gray EPSON TWAIN Pro lets you take full advantage of your scanner s advanced features Auto Area Segmentation AAS allows you to separate text from photographs on a page so that grayscale images are clearer and text recognition is more accurate Text Enhancement Technology TET enhances text recognition accuracy for optical character recognition OCR scanning EPSON TWAIN Pro s De screening option automatically removes unwanted moir patterns from scanned images for higher quality output Optional Transparency Unit for scanning negative film and slide film Optional Automatic Document Feeder for continuous sheet scanning Introduction 1 Options The following optional items are available to expand the versatility of your scanner For detailed information on the use of these options see Chapter 3 of this guide Auto Document Feeder B81316 amp Designed primarily for optical character recognition OCR scanning the Automatic Document Feeder allows you to scan up to 30 pages automatically and then use them in word processing programs as if you had typed the text yourself Transparency Unit B81315 k Allows you to scan transparent materials primari
22. SON FRANCE S A 68 bis rue Marjolin 92300 Levallois Perret France Phone 33 1 40 87 37 37 Telex 610657 EPSON SINGAPORE PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON TAIWAN TECHNOLOGY amp TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON IBERICA S A Av de Roma 18 26 08290 Cerdanyola del Valles Barcelona Spain Phone 582 15 00 Fax 582 15 55 EPSON PORTUGAL S A R do Progresso 471 1 Perafita 4460 Matosinhos Portugal Phone 02 996 14 02 Fax 02 996 14 11 1998 February COLOR IMAGE SCANNER GT 9600 User s Guide Printed in Singapore 98 10 02
23. Setting Up the Scanner 1 3 Choosing a Place forthe Scanner Follow the guidelines below when selecting a location for your scanner 1 Place the scanner on a flat stable surface The scanner will not operate properly if it is on an angle m Place the scanner close enough to the computer for the interface cable to reach it easily D Place the scanner near a wall outlet where the power cord can be easily unplugged Note for French speaking users Placez le scanner pr s d une prise de courant o la fiche peut tre d branch e facilement Q Allow space behind the scanner for the cables and space above the scanner so that you can fully raise the document cover 1 4 Setting Up the Scanner ET 550mm 27150 m m or more When document coverisclosed Q4 Keep the scanner away from high temperatures humidity and excessive dirt or dust Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity Q4 Keep the scanner away from direct sunlight and strong light sources QO Avoid places subject to shocks and vibrations Setting Up the Scanner 1 5 Installing a SCSI Interface Board Windows Only Unless your PC already has a SCSI board installed you need to install one along with SCSI driver software before installing the scanner driver and software applications If you have a Macintosh or if you already have a SCSI board installed in your PC go
24. ault A set of values used when no other selections have been made These are sometimes called factory defaults if the original values have not been changed since the scanner left the factory Glossary 1 dithering A process in which software or an output device simulates continuous tones with groups of dots document The item such as a sheet of paper or a book that is placed on the document table for the scanner to read dpi Short for dots per inch A unit of measurement for resolution The higher the value the higher the resolution dropout color A color the scanner does not recognize and ignores You can select and deselect dropout colors in the scanner software ESC I Abbreviation for EPSON Standard Code for Image scanners A system of commands that allows you to control image scanners from your software ESC P Abbreviation for EPSON Standard Code for Printers A system of commands that allows you to control printers from your software grayscale Images represented with various shades of gray in addition to black and white halftoning A method of reproducing images with patterns of dots to improve the quality of the output home position The position at the rear nearest the cover hinge position of the scanner where the carriage rests before a scanning operation imagesetter A device that uses computer files to produce high resolution text and graphics output on film or paper These are usually found in ser
25. below Phone 065 337 7911 Fax 065 334 1185 B 6 Contacting Customer Support For Hong Kong Users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Intemet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information J Product information D Answers to Frequently Asked Questions FAQs Q Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 Contacting Customer Support B 7 For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 B 8 Contacting Customer Support Glossary additive primary colors The colors of red green and blue RGB which g
26. ceed 6 meters otherwise the system may not work properly d To connect the scanner to a PC using SCSI 2 the length of the cable must not exceed 3 meters Connect the other end of the cable to the SCSI port of your computer or another SCSI device Note The SCSI port on the Macintosh is the larger port with the SCSI icon over it Plug in the power cords of your computer scanner and other external SCSI devices Note Before turning on your system be sure to read Power on sequence following Setting Up the Scanner Power on sequence Keep the following in mind every time you turn on your computer 1 and SCSI devices including the scanner D Be sure to turn on the SCSI device which is connected at the farthest end of the daisy chain first then the second farthest and so on until finally your computer If you attempt to use a SCSI device which has been turned on after the computer it may not work properly or the computer may not work properly D For Windows 95 or 98 users The first time you turn on the computer after turning on the scanner one of the following dialog boxes may appear New Hardware Found P Ties oD Unknown Device This wizard will complete the installation of Select which driver you want to install for your new hardware Unknown Device by searching your local drives network and Internet locations for the most current driver Cu Ifyou have a disk or CD ROM that came w
27. e eese 1 17 Power off seqife noi veo Ducb aca o glo ene SPA ac dos 1 18 Chapter 2 Using Your Scanner Lights and Buttons i525 0720937032099 ae eT 3A EORR CERO d 2 2 Placing a Document on the Scanner 6 6 0 0 e eee eee 2 4 Removing the Cover for Thick or Large Documents 2 7 Sizing Up Your System 6 ita ao nE EAA E EE E KER 2 9 iii RAM and hard disksize selle esses 2 9 Accelerator boards psici aianei ir eee Di eee 2 9 Video cards cro Lid Gov ue ede iue Xue UE 2 9 MOnifOIS chads dili MIU ILIA DII DN MALA M MM 2 10 File compression software 0 cece eee eee eee 2 10 Chapter3 Options Using the Transparency Unit rie bee c ee De Ae vor ER ih 3 2 Unpacking the Transparency Unit ssusue 3 2 Removing the shipping screw seeessseeeeee 3 3 Installing the Transparency Unit suuuuue 3 4 Transparency guide and reflective document mat 3 6 Positioning transparencies for scanning 3 7 Scanning normal reflective documents 3 10 Using the Automatic Document Feeder 0 0 3 12 Unpacking the Automatic Document Feeder 3 12 Installing the Automatic Document Feeder 3 13 Loading paper into your Automatic Document Feeder 3 15 Loading documents manually 00008 3 17 Document specifications 0 eee eee eee 3 17 Chapter4 Maintenance and Troubleshooting Maintenance ves
28. es below Forthe scanner 1 Make sure the transportation lock lever is in the UNLOCK position 2 Align the SCSI ID rotary switch with x 3 Turn on the scanner 4 Afterthe carriage moves to the back of the scanner slide the transportation lock lever to its LOCK position For the optional Transparency Unit 1 With the Transparency Unit attached turn on the scanner and wait until the unit s lamp assembly moves to its home position Then turn off the scanner and remove the Transparency Unit 4 4 Maintenance and Troubleshooting 2 Raisethe front of the Transparency Unit hold it upright and gently shake it up and down once so that the lamp assembly slides down toward the back of the unit Wait until the lamp assembly comes to rest 3 Install the shipping screw in its original shipping hole Problems and Solutions This section divides scanner problems into three categories Error indicator Operating problems Quality problems See the table in Error indicator first If this does not help you solve your problem go to the category for the type of problem you have then look for the problem description The online Color Guide also provides versatile tips and other information helpful for problem solving Eror indicator When an error occurs the scanner stops operating and the ERROR and READY lights indicate the error type as described below ERROR Light READY Light Enor Type
29. fter scanning is finished 3 16 X Options Loading documents manually You can load documents manually even when the Automatic Document Feeder is installed Toload manually lift the Automatic Document Feeder and place the document on the scanning surface Then lower the Automatic Document Feeder and scan the document Note Q Opening the Automatic Document Feeder or its cover while it is operating results in an option error and paper feeding stops Q Always close the Automatic Document Feeder and its cover before using it Document specifications Size Width 3 to 8 5 inches 76 to 215 9 mm Length 5 to 14 inches 127 to 355 6 mm Thickness 0 07 to 0 16 mm Weight 52 3 to 127 9 g m Paper quality High quality bond or thermal paper Document type Documents printed with impact printers laser printers or facsimile machines Document conditions Make sure of the following before feeding a document Qj Ink on the document is dry 1 The document has no holes is not ripped or wrinkled and has no articles attached to it Options 3 17 m The document has no staples or other objects attached that might damage the feeder mechanism The document has no folds closer than 8 mm from its edge The document is not a multipart form or bound The document has no rear carbon coating L D DO L The document has no cut out areas Otherprecautions Do not feed photographic sheets or particularly valuable origina
30. g transparencies for scanning 3 7 Scanning normal reflective documents 3 10 Using the Automatic Document Feeder 0008 3 12 Unpacking the Automatic Document Feeder 3 12 Installing the Automatic Document Feeder 3 13 Loading paper into your Automatic Document Feeder 3 15 Loading documents manually 00000 3 17 Document specifications 0 0 eee eee 3 17 Options 3 1 Using the Transparenc y Unit The optional Transparency Unit B81315 makes it possible to scan transparencies and slides in full color Once you install the Transparency Unit you can leave it in place even when you want to return to scanning normal paper documents Unpac king the Transparenc y Unit Make sure that all the items shown below are included and have not been damaged during shipping Contact your EPSON dealer if any item is missing or damaged installation screws 2 reflective film holder transparency guides documentmat Note Do not store the small transparency guide in the pocket 3 2 Options Removing the shipping screw A shipping screw is installed on the Transparency Unit to prevent damage during shipping Be sure to use the following procedure to remove this screw before attempting to use the unit 1 Turnover the Transparency Unit so its g
31. gic level TTL compatible Electrical standard ANSI X3T9 2 375R Revision 10L SCSI 2 ID Setting Selectable from 0 to 7 Terminator Internal terminator selectable enable disable Connector type Two half pitch 50 pin connectors Connector pin arrangement A 6 Technical Specifications Initialization Methods The scanner can be initialized returned to a fixed set of conditions in the following ways Hardware initia lization The scanneristumed on The scannerreceives a SCSI Reset signal from the SCSI interface Software initialization Software sendsthe ESC Q initialize the scanner command The scannerreceives a SCSI Bus Device Message Technical Specifications A 7 A 8 Technical Specifications Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 3 For Australia Users 5 Iu a pre ccs Io Oe e ES a B 5 For Singapore Users orcsrediperhni dan erua nE n e hE pa B 6 ForHong Kong Users o sb na n ties dde eR B 7 For Philippines Users c o2 e oec Do ex don eee ake ee acu B 8 Contacting Customer Support B 1 If your scanner is not operating properly and you cannot solve your problem using the troubleshooting information in this guide or online help contact customer support services for a
32. he tabs on the reflective paper document mat into the slots on the Transparency Unit and slide the mat into place Options 3 11 To remove the reflective document mat slide it up and out of the slots on the Transparency Unit Using the Automatic Document Feeder The Automatic Document Feeder B81316 allows you to automatically load multiple page documents into the GT 9600 scanner This document feeder is particularly useful for OCR optical character recognition scanning or for creating an image database Unpacking the Automatic Document Feeder When you unpack your Automatic Document Feeder make sure you have all the parts shown below and that none is damaged If you find any missing or damaged items contact your EPSON dealer immediately url Insta lla tion Screws Automatic Document Feeder 3 12 Options Installing the Automatic Document Feeder Follow the steps below to install the Automatic Document Feeder on your EPSON scanner 1 Make sure your scanner is turned off and unplug the scanner s power cord 2 Remove your scanner s document cover by holding the cover behind the hinge and lifting the back of the cover straight up See page 2 7 3 The scanner comes with two installation screws attached slide the mounting slots on the Automatic Document Feeder forward underneath these two screws Do not remove the protective materials from the Automatic Document Feeder s mounting hardware
33. image settings of your problem scanner software especially data format bits pixel color gamma correction and color correction Try different combinations of these settings Color matching and color Check the color matching and color management capabilities management capabilities of your computer display adapter and software Some computers can change the color palette to adjust the colors on your screen See your software and hardware manuals for details Normal color matching Exact color matching is very difficult Check your software and monitor manuals for information on color matching and calibration Maintenance and Troubleshooting 4 13 Printed colors are different from those in the original image Cause What to do Normal color matching Exact color matching is very difficult Check your software or contact your printer company for information on color matching and calibration The printed image is larger or smaller than the original Cause What to do Software image size settings The image size settings of your software determine the size of the printed image Do not use the size of the monitor image to judge the printed size Scanned images cannot be printed or come out garbled when printed Cause What to do Printer connection or setup Make sure your printer is properly connected to the computer and correctly set up See your printer manual for details Sof
34. ined herein Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON is a registered trademark of SEIKO EPSON CORPORATION IBM and PS 2 are registered trademarks of International Business Machines Corporation Macintosh is a registered trademark of Apple Computer Inc Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States of America and other countries General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective companies Copyright 1998 by SEIKO EPSON CORPORATION Nagano Japan Princa on Recycled Paper Users Guide Declaration of Conformity Manufacturer SEIKO EPSON CORPORATION Address 3 5 Owa 3 chome Suwa shi Nagano ken 392 8502 Japan Representative EPSON EUROPE B V Address Prof J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product
35. ing the Coverfor Thic k or Large Documents Carefully lift straight up on the back of the document cover Hold the back ofthe document coverand lift straight up Note When scanning with the cover removed do not leave any area of the document table exposed to prevent interference from external light Using Your Scanner 2 7 When you are finished scanning reattach the document cover by pushing straight down on the back until it clicks into place Caution Make sure both of the notches in the cover s hinges are directly above the clips on the scanner before pushing the cover down into place Improperly aligned notches can damage the cover 2 8 Using Your Scanner Sizing Up Your System Your scanner is sufficient for most scanning needs but if you are not satisified with the quality of the images on your monitor or with the speed of image processing read this section While it does not contain specific recommendations it describes various possibilities for improving your scanning system For further information seek advice from your dealer or an experienced scanner user RAM and hard disk size Scanned images use much more memory than text files so you may need more RAM Random Access Memory in your computer and a larger hard disk than you have used previously Accelerator boards In addition to memory processing speed is important because large files take longer to process than small ones Therefore
36. ith this device insert it now Itis recommended that you let Windows search for an C Do not install a driver Windows will not prompt you again updated driver To do this click Next to continue Select from a list of altemate drivers OK Cancel Hel Windows 95 Add New Hardware Wizard This wizard searches for new drivers for aT Unknown Device aS A device driver is a software program that makes a hardware device work 2 gt P gt Windows 98 If you see one of these follow the installation instructions in Chapter 1 of your scanner software manual then see Power off sequence below Setting Up the Scanner 1 17 Power off sequence Keep the following in mind every time you turn off your computer and SCSI devices D When you are finished using your system turn off your computer first then the scanner and other SCSI devices in reverse order of the power on sequence Q While using your computer do not turn off any SCSI device which has a terminator that is active on D Do not turn the scanner off and back on while using your computer otherwise the scanner may not work properly When the connection is complete you need to install the scanner software See Chapter 1 of your scanner software manual 1 18 Setting Up the Scanner Chapter2 Using Your Scanner Lights and D ltGls usciiria ido Fea Vic Tet Pad Suit or IES 2 2 Placing a Document on the Scanner 0 0 0
37. ive the perception of white when fully added These are the colors of the color system used with monitors and scanners bi level data Image data that is composed of 1 bit per pixel A pixel is represented by a single bit of digital data that can be expressed as only 1 light or 0 dark bit Short for binary digit The smallest unit of data in computer processing A bit can represent two values on and off or 1 and 0 bit pixel The unit that indicates the number of bits allocated for a pixel The larger the bit value the more detail of a pixel will be reproduced brightness A scanner function to lighten or darken the output image data byte A unit of information consisting of eight bits A byte can represent a control code or character Camiage A component of the scanner that contains the optical sensor and light source for scanning colorconection A method of adjusting the color image data for a particular type of device so that the reproduction results are as close as possible to the original colors colorseparation A process of converting full color images into a limited number of primary colors Additive primary colors red green and blue are used by the scanner and the subtractive primary colors cyan magenta and yellow plus black are used for printing press separation daisy chain A SCSI bus arrangement that allows several devices to be connected simultaneously in a line to a single computer See SCSI def
38. l artwork into this Automatic Document Feeder misfeeding a document may result in accidental wrinkling or damage When you are scanning high quality color or halftone documents itisrecommended you open the Automatic Document Feeder and scan documents individually 3 18 Options Chapter4 Maintenance and Troubleshooting Maintenance aae Eae E nnne 4 2 Cleaning the scannen e erae do dca Rao ho te 4 2 Replacing the fluorescent lamp 0000 eee 4 3 Transporting the Scanner and the Transparency Unit 4 4 Problems and Solutions 4 5 reete bm hn ees basse itn 4 5 Error indicator cec oen m PICO Nd TRO n ERU ad Ca E kes 4 5 Operating problems 14322 pnt corse OA e ere Sont eda 4 7 Quality problems i scisco ae plc eS UO COMES a 4 9 Paper AIS cir eb Ce io caet a fede 4 16 Viewing the olor Guides sassy Sacer aile i wd 4 17 Changing the SCSI ID Number or SCSI Board 4 18 Maintenance and Troubleshooting 4 1 Maintenance Cleaning the scanner To keep your scanner operating at its best you should clean it periodically as described below 1 Unplug the power cord 2 Clean the outer case with mild detergent and water 3 Ifthe document table glass becomes dirty clean it with a soft dry cloth If the glass is stained with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Be su
39. lass side is facing up 2 Remove the shipping screw as shown below 3 dl 3 Screw the shipping screw into the storage hole as shown im Oh STOCK Options 3 3 Note Before transporting the scanner remove the Transparency Unit and return the shipping screw to its original shipping hole See Transporting the Scanner and the Transparency Unit on page 4 4 for details Installing the Transparenc y Unit Follow the steps below to install the Transparency Unit on the scanner 1 Make sure the scanner is turned off and unplug the power cord 2 Remove the document cover from the scanner by lifting straight up on its back edge See page 2 7 3 Slidethe mounting slots on the Transparency Unit under the two installation screws attached to the scanner 3 4 Options 4 Insert the two installation screws provided with the Transparency Unit into the holes as shown below and then tighten the screws with a coin 5 Close the Transparency Unit 6 Connect the Transparency Unit s connector to the option connector on the scanner Options 3 5 Transparency guide and reflective document mat Three transparency guides and a film holder for scanning transparencies and a reflective document mat for scanning normal paper documents are included with this unit To use them see the instructions below
40. ly 35 mm slides and film strips The reading area allows you to scan film up to 8 5 9 11 7 inches 216 297 mm in size Note The asterisk is a substitute for the last digit of the product number which varies by country Wamings Cautions and Notes Warnings must be followed carefully to avoid bodily injury Y Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your scanner 2 Introduction Important Safety Instructions Read all these instructions and save them for later reference Follow all warnings and instructions marked on the scanner m m Unplug the scanner before cleaning Clean with a damp cloth only Do not spill liquid on the scanner Do not place the scanner on an unstable surface or near a radiator or heat source Do not block or cover the openings in the scanner s cabinet Do not insert objects through the slots Use only the type of power source indicated on the scanner s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not let the power cord become damaged or frayed If you use an extension cord with the scanner make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere ra
41. mp replacement 4 3 monitors 2 10 mounted slides 3 8 N non standard film sizes 3 10 normal reflective documents 3 10 0 OPERATE button 2 3 OPERATE light 2 3 4 7 operating problems 4 7 option error 4 6 Options 2 3 1 out of focus image 4 10 P paper jams 4 16 patchy colors 4 10 placing a document 2 4 poor coloring 4 13 4 14 4 15 positioning transparencies 3 7 power cord 1 2 connecting 1 8 power off sequence 1 18 power on sequence 1 17 printing 4 14 problems and solutions 4 5 blurred image 4 9 command error 4 6 dark image 4 10 distorted image 4 9 4 10 dots in some areas 4 12 error indicator 4 5 faint image 4 10 fatal error 4 6 interface error 4 6 jagged lines 4 11 line of dots 4 12 operating problems 4 7 option error 4 6 out of focus image 4 10 patchy colors 4 10 scanner software 4 8 R RAM 2 9 READY light 2 3 reflective document mat 3 6 RESET button 2 3 S Safety Instructions 3 Scanner Parts 1 3 SCSI cables 1 11 connection 1 15 daisy chain 1 11 1 15 ID rotary switch 1 12 interface A 6 terminator 1 11 1 14 SCSI ID number 1 12 1 13 4 18 SCSI Interface Board installation Windows only 1 6 software initialization A 7 specifications A 1 CE marking A 5 electrical A 4 environmental A 4 safety approvals A 5 scanning A 2 SCSI interface A 6 IN 2 T terminator 1 11 1 14 Text Enhancement Technology 1 thick docume
42. nformation Environmental Temperature Operation 5 C to 35 C 41 F to 95 F Storage 25 C to 60 C 13 F to 140 F 20 C to 60 C 4 F to 140 F When using ADF or TPU Humidity Operation 10 to 80 without condensation 20 to 80 without condensation when using the ADF Storage 10 to 85 without condensation Operating conditions Ordinary office or home conditions Extreme dust should be avoided Operation under direct sunlight or near a strong light source should be avoided Note Specifications are subject to change without notice A 4 Technical Specifications Safety Approvals 120V model Safety standards UL 1950 with D3 CSA C22 2 No 950 EMI FCC part 15 subpart B class B CSA C108 8 class B 230V model Safety standards EN 60950 EMC EN 55022 CISPR Pub 22 class B AS NZS 3548 class B CE Marking 230V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Technical Specifications A 5 SCSI Interface Interface type ANSI X3T9 2 375R Revision 10L SCSI 2 Functions BUS FREE phase ARBITRATION phase SELECTION RESELECTION phase COMMAND phase Logical Unit Number is fixed to 0 and command link function is not supported DATA phase Data in phase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Lo
43. nts 2 7 transparency guides 3 6 transparency positioning 3 7 Transparency Unit 2 120 220 film 3 9 35mm film strips 3 8 4x 5 inch film 3 9 film holder 3 6 installing 3 4 mounted slides 3 8 non standard film sizes 3 10 normal reflective documents 3 10 positioning transparencies 3 7 reflective document mat 3 6 shipping screw removal 3 3 transparency guides 3 6 unpacking 3 2 transport 4 4 transportation lock releasing 1 7 troubleshooting see problems and solutions U Unpacking 1 2 v video cards 2 9 IN 3 IN 4 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA INC 20770 Madrona Ave P O Box 2842 Torrance CA 90509 2842 Phone 800 922 8911 Fax 310 782 5220 EPSON DEUTSCHLAND GmbH Z lpicher StraBe 6 40549 D sseldorf Germany Phone 0211 56030 Fax 0211 5047787 EPSON AUSTRALIA PTY LTD 70 GIBBES STREET CHATSWOOD 2067 NSW Phone 2 9903 9000 Fax 2 9903 9177 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S Giovanni MI Italy Phone 2 262331 Fax 2 2440750 SEIKO EPSON CORPORATION Hirooka Office 80 Harashinden Hirooka Shiojiri shi Nagano ken 399 0785 Japan EPSON UK LTD Campus 100 Maylands Avenue Hemel Hempstead Herts HP2 7TJ U K Phone 44 01442 261144 Fax 44 01442 227227 EP
44. oducts to be repaired within the warranty period A full list of EPSON Customer and Warranty Support services is available on the technical support section of our World Wide Web pages at http WWw epson co uk suppor and on Faxon EPSON Faxback service in document number 5085 Pre Sales Enquiry Desk The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland and via E mail at info epson co uk They can provide the following information m Pre sales information and literature on new EPSON products also available via our World Wide Web site at http www epson c o uk I Where to purchase genuine EPSON consumables accessories and options B 4 Contacting Customer Support For Australia Users EPSON Australia wishes to provide you with a high level of Customer Service As well as this User s Guide we provide the following sources for obtaining information EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia There is also technical information including details of the latest software and drivers available Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software
45. on Note You will need to install the SCSI driver that is normally included with Windows 95 98 or NT see your system documentation for instructions or the driver described in the SCSI board installation documentation For Macintosh users Conventional Macintosh computers have built in SCSI ports therefore you do not need to install a SCSI board on a Macintosh Follow the directions below to connect your scanner and computer 1 10 Setting Up the Scanner Understanding SCSI connections Read the following sections to determine how to set up your SCSI devices and whether you need any optional SCSI cables Daisy chain The SCSI interface allows you to connect up to seven devices such asascanner hard disk CD ROM and soon to the computer in what is called a daisy chain arrangement Only the first SCSI device in a daisy chain is connected to the computer each of the other devices is connected to another SCSI device SCSI cables You may need to purchase SCSI cables before setting up your SCSI daisy chain Be sure the SCSI cable connectors are suitable for your hardware depending on the maker of your SCSI device and SCSI interface board SCSI ID and terminator Each device has a SCSI ID number the computer is usually number 7 and each of the other devices must have a different number between 0 and 6 Also the first device and the last device in the chain not including
46. puter Operation problems usually occur because of D Incorrect setup of the interface see Chapter 1 Q4 Inappropriate selection of the scanner functions see your software manual Q4 Incorrect setup of your computer or software see Chapter 1 in this guide or the software manual 4 Incorrect operation of your software see your software manual Also see the documentation that came with your computer and printer for possible solutions The OPERATE light does not light Cause What to do Scanner is off Press the OPERATE button to turn on the scanner Scanner is not connected Make sure the power cord is correctly connected to the scanner and plugged into a power outlet The scanner does not scan Cause What to do The scanner is not ready to Wait until the READY light is green scan ready for scanning Maintenance and Troubleshooting 4 7 Interface or software setting problem Make sure your interface port and software settings are corrrect Also make sure that your computer s interface board is installed properly SCSI problem Make sure the scanner s SCSI ID and terminator are set correctly Interrupt conflict If you have other expansion boards in your computer make sure that their interrupt settings are not interfering with your SCSI board See your computer s documentation for details The scanner software does not work properly Cause What
47. re that there is no dust on the document table glass Dust can cause white spots in your scanned image W Caution A Becareful not to scratch or damage the document table glass and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease scanning quality Never use alcohol thinner or corrosive solvent to clean the scanner These chemicals can damage the scanner components as well as the case Be careful not to spill liquid into the scanner mechanism or electronic components This could permanently damage the mechanism and circuitry Do not spray lubricants inside the scanner Never open the scanner case 4 2 Maintenance and Troubleshooting Replacing the fluorescent lamp The luminosity of the fluorescent lamp declines over time If the lamp breaks or becomes too dim to operate normally the scanner stops working and the OPERATE light rapidly flashes red When this happens the lamp assembly must be replaced For details contact your dealer Caution Never open the scanner case If you think repairs or adjustments are necessary consult your dealer 4 Maintenance and Troubleshooting 4 3 Transporting the Scannerand the Transparency Unit When transporting the scanner or the Transparency Unit over a long distance or storing them for an extended period you need to lock the scanner s carriage and the Transparency Unit s lamp assembly to prevent damage Follow the procedur
48. s in an effort to reduce air pollution caused by power generation 4 Introduction For United Kingdom Users Safety information W Warning This appliance must be earthed Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the main leads fitted to this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live As the colours of the wires in the main leads of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or with the earth symbol The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size and rating Introduction 5 6 Introduction Chapter1 Setting Up the Scanner Unpacking the DCannefus vd dt ore ees E E kes Bea 1 2 Scanner Parts ei sd vero ex o Ite et ege e en 1 3 Choosing a Place for the Scanner 0 06 eee eee ee 1 4 Installing a SCSI Interface Board Windows Only 1 6 Releasing the Transportation Lock
49. ssistance We will be able to help you more quickly if you are able to give the exact information indicated below Serial number of your scanner The serial number label is on the back of the scanner Brand and model of your computer Scanner software version Click the About button on the Help menu in your application for the version number Version of Windows 95 98 3 1 NT 4 0 and so on Software application s you normally use with your scanner and their version number s B 2 Contacting Customer Support For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland EPSON UK Limited provides a range of customer services and technical support 1 World Wide Web Faxon EPSON Faxback Bulletin Board Service Customer and Warranty Support m m m D Pre Sales Enquiry Desk See the following sections for details Word Wide Web If you can connect to the Internet and have a Web browser you can access our Web site at http www epson co uk Here you will find information on the latest EPSON products software drivers on line user guides and answers to frequently asked questions Faxon EPSON Contact Faxon EPSON Faxback Service for support information including troubleshooting tips switch settings and driver information To use Faxon EPSON call 01442 227332 in the UK or 0044 1442 227332 from the Republic of Ireland using a touch
50. the power cord is not attached to the scanner connect it to the AC inlet on the back of the scanner and plug the other end into a properly grounded electrical outlet Y Caution It is not possible to change the scanner s voltage If the label on the back of the scanner does not show the correct voltage for your country contact your dealer Do not plug in the power cord 1 8 Setting Up the Scanner Initialization By observing how the scanner acts during initialization you can make sure it is operating properly before you connect it to your computer 1 Openthe document cover so you can see the operation of the scanner during initialization 2 Turnon the scanner by pressing the O OPERATE button At this time the carriage moves towards the front of the scanner slightly Next the fluorescent lamp on the carriage flashs for about 10 seconds while the carriage moves forward and back Finally the carriage returns to its original position and then the READY indicator lamp lights Setting Up the Scanner 1 9 Connecting the Scannerto Your Computer For PC users Unless your PC already has a SCSI board installed you need to install one along with SCSI driver software Install the SCSI board according to the directions included with the board Also see Installing a SCSI Interface Board Windows Only on page 1 6 If your PC has a SCSI board up and running connect the scanner as described in the next secti
51. this button while scanning is in progressstopsthe scannerand may cause anerorin the scanning software Using Your Scanner 2 3 Placing a Document on the Scanner Before scanning a document remember to respect the rights of copyright owners Do not scan published text or images without first checking the copyright status 1 Turnon the scanner by pressing the O OPERATE button The OPERATE light comes on OPERATE light 2 Turn on the computer and make sure that the scanner s READY light is on Open the document cover 2 4 Using Your Scanner 3 Place the document on the document table with the side to be scanned facing down Make sure that the document is carefully aligned comerof the document 4 Close the document cover gently so that the document does not move Using Your Scanner 2 5 Note CQ Make sure the document is flat against the glass surface otherwise the image will appear fuzzy and out of focus Also be sure to close the document cover to prevent interference from external light Q Always keep the document table clean See Cleaning the Scanner in Chapter 4 d Donot leave photographs on the document table for an extended period of time as they may stick to the glass d Do not place heavy objects on top of the scanner 5 Startyourscanner software and follow scanning instructions in your scanner software manual 2 6 Using Your Scanner Remov
52. ting of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Except as specifically explained in this User s Guide do not attempt to service the scanner yourself Unplug the scanner and refer servicing to qualified service personnel under the following conditions If the power cord or plug is damaged if liquid has entered the scanner if the scanner has been dropped or the cabinet damaged if the scanner does not operate normally or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Introduction 3 Q4 If you plan to use the scanner in Germany observe the following To provide adequate short circuit protection and over current protection for this scanner the building installation must be protected by a 16 Amp circuit breaker Note for German speaking users Bei Anschlu des Scanners an die Stromversorgung mu sichergestellt werden daf die Geb udeinstallation mit einem 16 A Uberstromschalter abgesichert ist ENERGY SIAR Compliance As an ENERGY STAR Partner EPSON has lQnerg yy determined that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanner
53. to do Software installation problem Make sure your software is installed correctly Computer system requirement problem Make sure your computer meets the memory and other system requirements specified for the software you are using 4 8 Maintenance and Troubleshooting Quality problems The entire image is distorted or blurred Cause What to do Document placement Make sure the documentis flat against the document table Document movement Make sure you do not accidentally move the document during scanning Scanner orientation Make sure the scanner is on a flat stable surface Part of the image is distorted or blurred Cause What to do Document condition or Make sure the document is unifromly placement flat against the document table A document that is wrinkled or warped can cause problems Edges of the document are not scanned Cause What to do Document size If your document is too large position itsothearea you wantto scanis within the limit marks on the edge guides of the document table Maintenance and Troubleshooting 4 9 Colors are patchy or distorted at the edges of the image Cause What to do Document condition A document that is very thick or warped at the edges can cause discoloration Cover the edges of the document with paper to block outside light Document placement Make sure the documentis flat against the document
54. tone phone You will be asked to follow a simple routine to register your document request Once you have entered your telephone and fax numbers Faxon EPSON will fax a copy of the document catalogue to your fax machine When you have found the documents that you need in the catalogue call Faxon EPSON again and enter the document ID numbers The documents will be faxed to you automatically Contacting Customer Support B 3 Bulletin Board Service for latest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or 0044 1442 227479 from the Republic of Ireland No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include Xmodem Ymodem and Zmodem See the documentation that came with your communications software and modem for more information When you first connect to the Bulletin Board Service you will be asked for your name company name phone number and a password which you can invent yourself Customerand Waranty Support Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland They can provide the following services D Technical information on installing configuring and operating your EPSON products D Arranging for faulty EPSON pr
55. tware installation Check that your software is properly problem installed and set up for your printer See your software manual 4 14 Maintenance and Troubleshooting The colors of negative film preview images look strange Cause What to do Document Source setting Make sure the EPSON TW AIN Pro DocumentSource setting is TPU Neg Film Film holder or transparency The dark area around the film such as guide frame the frame of the film holder or transparency guide is perceived as white which alters the exposure of the scanning area and causes scans to appear darker See the correct color by clicking and dragging the mouse over an area and then clicking the zoom preview button Maintenance and Troubleshooting 4 15 Paper jams If a paperjam occurs first open the Automatic Document Feeder s cover Then pull forward on the jam release lever and slowly pull the jammed paper out of the feeder mechanism Be careful not to pull too hard the paper may tear making it more difficult to remove After removing the jammed paper close the document feeder cover and reset the scanner 4 16 Maintenance and Troubleshooting Viewing the Color Guide Using an HTML browser on your computer you are able to view the Color Guide This provides tips for handling color imaging data using several color imaging products and other general information about color imaging You need one of the following browsers
56. vice bureaus and printing companies impact dot printer A printer that transfers ink onto the paper by striking an ink ribbon with anumber of small pins ink jet printer A printer that transfers ink onto the paper by spraying the ink through a number of small nozzles interface A piece of hardware a method or a standard used for connection between or among computer devices Glossary line sequence A type of color scanning that separates primary colors line by line The carriage makes only one pass monochrome Black and white images or images represented only by the intensity of luminosity OCR Optical Character Recognition The technology that allows computers to read text from physical objects OCR requires a graphical representation of text to interpret which usually comes from a scanned image page sequence The type of color scanning in which the entire image is scanned once for each separate color pixel Short for picture element Each image is composed of a number of pixels Pixels are also counted in units of dots plain bi level Bi level image data without the halftoning process port An interface channel through which data is transmitted between devices primary colors Basic colors See additive primary colors and subtractive primary colors resolution Indication of how finely an image is resolved into pixels Measured in dots per inch dpi pixels per inch ppi or samples per inch spi
57. yet Options 3 13 4 Insert the installation screws included with your Automatic Document Feeder into the holes in the scanner then use a coin to tighten them 5 Remove the protective materials from the Automatic Document Feeder s mounting hardware 6 Close the Automatic Document Feeder 7 Attach the Automatic Document Feeder s connecter to the scanner s option interface 3 14 Options Loading paper into your Automatic Document Feeder Your Automatic Document Feeder can automatically load up to 30 sheets of the following paper sizes based on a paper weight of 17 Ibs and a stack thickness of 6 0 mm or less Checks 76x 127 mm 3x5 inches B5 182 x 257 mm 7 17 x 10 1 inches A4 210 x 297 mm 8 27 x 11 69 inc hes Letter 215 9 x 279 4 mm 8 5 x 11 inches Legal 215 9 x 355 6 mm 8 5 x 14 inches Follow the steps below to load paper into the Automatic Document Feeder 1 Slide the left edge guide all the way to the left and place your paper in the feeder tray Then move the right edge guide so it is flush with the right edge of your paper Options 3 15 Note For checks move the left edge guide to the center till it stops then place your checks in the tray and move the right edge flush against them 2 Insert the paper stack into the Automatic Document Feeder until it meets resistance Make sure that the side you want to scan is facing up Documents are fed into the lower tray a
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