Epson WorkForce 500 All-in-One Printer Quick Guide
Contents
1. Paper Part Sheet Paper name Size number count Epson Photo Paper Glossy Borderless 4 x 6 inches S041809 50 S042038 100 Letter 8 5 x 11 inches S041141 20 S041649 50 S041271 100 Epson Photo Quality Self A4 8 3 x 11 7 inches S041106 10 adhesive Sheets Epson Iron on Cool Peel Transfer Letter 8 5 x 11 inches S041153 10 6 Loading Paper Placing Onginals for Copying Scanning or Faxing Before you copy scan or fax place your documents or photos on the scanner glass below or in the Automatic D ocument Feeder see page 8 Using the Scanner Glass You can place two photos or a document up to letter size or A4 on the scanner glass to make color or black and white copies 1 Open the document cover and place your original facedown on the scanner glass with the top against the back left corner If you re scanning 3 x 5 or 4 x6 inch photos you can place up to two at a time on the scanner glass Place them at least 1 4 inch 5 mm apart se ie 1 4 inch 5 mm m E ole 1 4 inch 5 mm 2 Close the cover gently so you dont move the original s Placing Originals for Copying Scanning or Faxing 7 Using the Automatic Document Feeder You can place up to 30 letter size sheets or 10 legal size sheets in the Automatic Document Feeder 1 Tap the originals on a flat su2. character you want displays on the screen Press lsymb to enter these characters amp Select Scan and Print Settings Use these settings to adjust the image quality of incoming and outgoing faxes select the paper size loaded in your WorkForce 500 Series select the size at which faxes are printed and select when you want printed reports 1 Press Setup 2 Select Fax Settings then press OK You see this screen 3 Select Scan amp Print Setup then press OK 16 Faxing a Document or Photo Fax Settings a Scan amp Print Setup Communication Header amp Time v 8Proceed Back 4 Adjust any of the following settings Setting and options Description Resolution Sets the scan resolution of outgoing faxes and Standard the print quality of received faxes Fine Photo Contrast Sets the contrast when sending and receiving 4 to 4 faxes Paper Size Indicates the size of paper loaded in the Letter default WorkForce 500 Series Legal A4 Auto Reduction Indicates whether large incoming faxes are Off reduced to fit on the selected Paper Size On or On printed at their original size on multiple sheets Off Last Trans Indicates when the WorkForce 500 Series prints off a report on the last transmitted fax Select Off to On Eror default tum off report printing On Error to print reports On Send only when an error occurs or On Send to print re
3. comes in and you pick up the phone without having a phone or answering machine connected to the EXT port the call will be disconnected when you hang up and the WorkForce 500 Series will not receive the fax Setting Up Fax Features Before sending or receiving faxes you may want to create a fax header select your fax preferences and set up a speed dial list of frequently used fax numbers m Entering Fax H eader Information on page 15 m Select Scan and Print Settings on page 16 m Setting Up a Speed Dial List on page 17 14 Faxing a Document or Photo Note To change other settings or print fax reports see the on screen Epson Information Center To turn off the beep heard when you press a button press Setup select Maintenance choose Beep and select Off Entering Fax Header Information You should enter fax header information before sending faxes so that recipients can identify their source Note If you leave the WorkForce 500 Series unplugged for a long period of time the date and time settings may get lost See the on screen Epson Information Center for instructions on setting the date and time Entering Your Sender Name 1 Press Setup 2 Select Fax Settings then press OK 3 Select Header amp Time then press OK 4 Select Fax Header then press OK 5 Usethe numeric keypad to enter the header information see page 16 You can enter up to 40 digits 6 Press OK You return to the H
4. eader amp Time menu Entering Your Phone Number 1 Select Your Phone Number from the H eader amp Time menu then press OK You see the phone number input screen 2 Usethenumeric keypad to enter your phone number see page 16 You can enter up to 20 digits 3 Press OK You return to the H eader amp Time menu You see this screen Fax Settings a Scan amp Print Setup Communication Header amp Time v BProceed Back Fax Header Ea Done amp Cancel EaCharacter Type E o i Ea Done Cancel Setting Up Fax Features 15 Using the Keypad to Enter Numbers and Characters Follow these guidelines to enter numbers and characters m Tomovethecursor add a space or delete a character Button Function lt or gt Moves the cursor to the left or right Auto Answer Space Inserts a space and moves the cursor one character to the right Speed Dial Backspace Deletes a character and moves the cursor one space to the left m To enter afax number use the numeric keypad Press Redial Pause to insert a pause symbol when a brief pause is required during dialing Use the button to type the symbol when entering aphonenumber in international dialing format m To enter characters press Display Crop to switch between uppercase lowercase or numbers T hen use the numeric keypad to enter the characters indicated on the button Press the button repeatedly if necessary until the
5. light or dark bands across your printouts or they are too faint run a nozzle check see page 32 to see if the print head needs cleaning If you notice jagged vertical lines you may need to align the print head See the on screen Epson Information C enter for instructions The ink cartridges may be low on ink Check your cartridge status see page 34 and replace cartridges if necessary see page 36 If you re copying place the document flat against the scanner glass Clean the scanner glass with a soft dry lint free cloth paper towels are not recommended or use a small amount of glass cleaner on a soft cloth if necessary D o not spray glass cleaner directly on the glass 40 Solving Problems Where To Get Help Epson Technical Support Internet Support Visit Epson s support website at epson com support and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or email Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready m Product name Epson WorkForce 500 Series m Product serial number located on the label in back m Proof of purchase such as a store receipt and date of purchase m Computer configuration and description of the problem Then call m U S 562 276 4382 6 am 6 PM Pacific Time M onday through Friday m Canada 905 709 3839
6. may show it as 69 This is not a problem however because the WorkForce 500 Series recognizes that it is actually a High Capacity cartridge To check ink cartridge status from the display screen FEIRE anytime follow these steps 1 Pressthe Setup button aE COM we 2 Select Ink Levels and press OK lt J Change Cartridge 3 A cartridge marked with is getting low on ink See page 36 to replace the cartridge if necessary A window may appear on your computer screen when you try to print when ink is low This window can optionally display ink offers and other updates retrieved from an Epson website O n a Windows computer that is connected to the Internet you may see a screen asking if you want to receive these Epson offers the first time you try to print when ink is low Click Accept or Decline Note To disable checking for ink offers or updates from Epson see the instructions in your on screen Epson Information Center 34 Maintaining Your All in One Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Use the following list when you order or purchase new ink cartridges Part number Ink color High Capacity Black 69 68 Cyan 69 68 Magenta 69 68 Y
7. of high quality papers making it easy to maximize the impact of your photos presentations and creative projects You can purchase genuine Epson ink and paper at Epson Supplies C entral at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Part Sheet Paper name Size number count Epson Bright White Paper Letter 8 5 x 11 inches S041586 500 Epson Premium Presentation Borderless 8 x 10 inches S041467 50 P Matt a Letter 8 5 x 11inches 041257 50 S042180 100 Epson Premium Presentation Letter 8 5 x 11 inches S041568 50 Paper M atte Double sided Epson Presentation Paper Matte Letter 8 5 x 11 inches S041062 100 Legal 8 5 x 14 inches S041067 100 Epson Ultra Premium Photo Borderless 4 x 6 inches S042181 60 Paper Glossy S042174 100 Borderless 5 x 7 inches S041945 20 Borderless 8 x 10 inches S041946 20 Letter 8 5 x 11 inches 042175 25 S042182 50 Epson Premium Photo Paper Borderless 4 x 6 inches S041808 40 Glossy S041727 100 Borderless 5 x 7 inches S041464 20 Borderless 8 x 10 inches S041465 20 Letter 8 5 x 11 inches S042183 25 S041667 50 Epson Premium Photo Paper Borderless 4 x 6 inches S041982 40 Semi gloss 3 Letter 8 5 x 11 inches S041331 20 Using Special Papers 5
8. that photo To crop the photo press the Display Crop button and see page 11 for instructions Press lt or gt to view other photos select the number of copies and crop if desired To print borderless photos on 4 x 6 inch Epson Premium Photo Paper Glossy or Semi gloss press Start To change your paper type or any of the other print a settings press Menu Select your settings and press wrote OK See page 12 for a list of paper types Poo Baderie sa Quali Standard Press Start to start printing To cancel printing ie None press Stop Clear Settings Inserting Your Camera s Memory Card 23 Printing From Your Computer T his section describes the basic steps for printing a photo or document stored on your Windows or M acintosh computer For detailed instructions on printing see the on screen Epson Information Cente Before you start make sure you ve installed your printer software and connected the WorkForce 500 Series to your computer as described on the Start H ere sheet Tip It s a good idea to check for updates to your WorkForce 500 Series software See page 38 for instructions Printing in Windows 1 Open aphoto or document in an application 2 Open theFilemenu and select Print You see a window like this one a IAN Select EPSON Stylus as a WorkForce 500 Series Click here to open aN iva Poem your printer software 3 Select EPSON WorkForce 500 Series then click the P
9. 6 Am 6 PM Pacific Time M onday through Friday D ays and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Other Software Technical Support ArcSoft Print Creations ABBYY FineReader Sprint Plus Phone 510 440 9901 Phone 510 226 6717 www arcsoft com support www abbyyusa com support abbyyusa com Where To Get Help 41 Notices Important Safety Instructions Before using your all in one read and follow these safety instructions Be sure to follow all warnings and instructions marked on the product U se only the type of power source indicated on the product label Use only the power cord that comes with the product U se of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged If you won t be using the product for along period unplug the power cord from the electrical outlet Always turn off the product using the On button and wait until theO On light stops flashing before unplugging the printer or cutting off power to the electrical outlet Avoid plugging t
10. Epson WorkForce 500 Series Quick Guide Bagc Printing Copying Scanning and Faxing M aintaining Your All in One Solving Problens Contents Loading Paper ices ries aeedae aes eee nies 4 USING Special PaperS 3 lt totiaitefaeete aut e Satine ate tadaaes 5 Placing Originals for Copying Scanning or Faxing 7 U sing the Scanner Glas nw aiacee ale teak Cede cures 7 Using the Automatic Document Feeder ws scenes een senses eeeeeeeeee 8 Copying a Document or Photo 0ccceee eee eee eens 9 COPYING aD OCUMICNE aes aaa aa ra a oe a kee ee See ee 9 Restoring Cropping or Copying PhotoS lt 0 ss ace see ie eel tee 10 Faxing a Document or Photo 00cce cece ee eens 13 Connecting a Phone or Answering M aching 2 eeee een eee eee 13 Seting U p Fax Features s suasansuanunnnnnnununnnnnnnnnnnnnnnnnnn 14 SOONG aF aranana wae ta ane ea A aE 19 Recaving Foxes ama aa aiara dee a a a aa a ana a na i 21 Printing From Your Camera s Memory Card 22 Inserting Your Camera s Memory Card ssssanunnnunennnnunenunnnn 22 Printing From Your Computer ssssssssssssssssns 24 Printing in WIM COWS a sitet areata aa a aca a ariaa aa aaa trate a a aa 24 Printing With a Macintosh s s ssssunsuennunununnunnunnnununnnunnnn 26 Selecting the Correct Paper Type ssasssnunununnnnnnnununnunnnnnnnu 30 Scanning Multiple Pages cecceeee ene eeeeeeeee 31 2 Contents Maintaining Your All in One 2 000cee eee e eee 32 Che
11. REN of 0 0 For earlier products the REN isseparately shown on the label T his equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Should this equipment cause harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance that temporary discontinuance of service may be required But if advanced notice isn t practical the telephone company will notify you as soon as possible You will be informed of your right to filea complaint with the FCC T he telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service This product is not intended to be repaired If you experience trouble with this equipment please contact N ame Epson America Inc Address 3840 Kilroy Airport W ay Long Beach CA 90806 U S A T dephone 562 981 3840 T he telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning Notices 47 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicableFCC Part 68 rules and requirements adopte
12. alarm equipment consult your telephone company or a qualified installer This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules T hese limits are designed to provide reasonable protection against harmful interference in a residential installation T his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception H owever there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on acircuit different from that to which the receiver is connected m Consult the dealer or an experienced radio T V technician for help 48 Notices WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shield
13. are registered trademarks Epson Exceed Your Vision isa registered logomark and Supplies C entral isa service mark of Seiko Epson Corporation W orkF orce is a trademark and Epson Connection is a service mark of Epson America Inc General Notice O ther product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subject to change without notice 2008 Epson America Inc 5 08 D por A DPOF Exif Print Memory STICK PRO ENERGY STAR yp Ea Ge PictBridge w Memory STICK xD Picture Card Matching 50 Notices EPSON EXCEED YOUR VISION 411424100 CPD 25484 Printed in XXXXXX
14. canned document To open thefile double click it in Windows Explorer or M acintosh Finder Scanning Multiple Pages 31 Maintaining Your All in One Follow the steps hereto check and clean the print head and replace ink cartridges To align the print head if necessary see the on screen Epson Information Center Checking the Print Head Nozzles If your printouts are faint or have gaps in them the print head nozzles may be clogged Follow these steps to check the print head nozzles 1 Load letter size plain paper in the sheet feeder Hnn 2 Pressthe Setup button i e Head Cleani 3 Press to select Maintenance and press OK iD Arek 4 Select Nozzle Check and press OK ii eas 8 Proceed Back 5 Press lt gt Start 6 Check the nozzle check pattern that prints to see if there are gaps in the lines Nozzles are clean Nozzles need cleaning E 7 If there are no gaps press OK to continue printing If there are gaps or the pattern is faint press Start to clean the print head See page 33 for details 32 Maintaining Your All in One Cleaning the Print Head If print quality has declined and the nozzle check indicates clogged nozzles you can clean the print head Print head cleaning uses ink so clean it only if necessary Note You cannot clean the print head if an ink cartridge is expended and may not be abl
15. cking the Print H ead N OZZ eS saa cca nace ac heee eae akan 32 Cleaning the Print Head Aid atone tecture asa ae eee 33 Checking the Ink Cartridge Status ccc eure ecneed he weed aeted few 34 Purchasing Epson Ink Cartridges axtarc a0 sme cas os BR e ate e ee See eae 35 Replacing Ink Cartridges 0 25 acta tweet eke wees 36 Solving Problems 0200cce cence eee eee eee 38 Checking tor Software U pdateS 2scs cin eete ce tei setecencin 38 Problems and Solutions vce tpe wines oe teucebed Heenan ee ey ee 38 WheeToG amp HaAp asaya alate a loa atiaden arid cate a aca erie oe tee ewe ania 41 Notices si siniieravenG ba ted casas SA WEN eee eA 42 Contents 3 Loading Paper You can load up to 80 sheets of plain paper or Epson Bright W hite Paper or 100 sheets of Epson Presentation Paper M atte Load Premium Presentation Paper M atte and most photo papers 20 sheets at atime Load transfer paper and adhesive sheets one sheet at a time 1 Open the paper support and extend the output tray 2 Insert the paper glossy or printable side up short edge first against the right side T hen slide the edge guide against the paper Always load paper short edge first even for landscape printing Load letterhead or pre printed paper top edge first Note For details on paper and instructions on loading envelopes see the on screen Epson Information Center 4 Loading Paper Using Special Papers Epson offers a wide array
16. click the button 6 Click the Advanced button to change additional settings Note For more information on advanced settings click 7 Choose any other printing options you may need from the pop up menu See the on screen Epson Information C enter for details 8 Click Print Printing With a Macintosh 29 9 To monitor your print job click the amp printer icon in the dock or click the i Print Center icon and double click WorkForce 500 on the next screen jane WorkForce 00 Cancel we printing P Pause or e a a resume atada printing Z Precesting jeb Ss Selectthe lt print job Selecting the Correct Paper Type Select the correct Type see page 25 or Media Type see page 29 setting in your printer software T his tells the WorkForce 500 Series what kind of paper you re using so the ink coverage can be adjusted accordingly For this paper media Select this setting Plain paper Epson Bright White Paper Epson Presentation Paper Matte Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi gloss Double sided Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Photo Quality Self adhesive Sheets E
17. d by theACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The T edephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual In order to program this information into your fax machine follow the instructions in Entering Fax H eader Information on page 15 According to the FCC s electrical safety advisory we recommend that you may install an AC surge arrestor in the AC outlet to which this equipment is connected T dephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this isa major nationwide problem If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment M odel C 361A does not disable your alarm equipment If you have questions about what will disable
18. e jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction Notices 45 To find the Epson Authorized Reseller nearest you visit our website at http www epson com To find the Epson Customer Care Center nearest you visit http www epson com support You can also write to Epson America Inc P O Box 93012 Long Beach CA 90809 3012 Declaration of Conformity According to 47CFR Part 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We Epson America Inc Located at MS 3 13 3840 Kilroy Airport W ay Long Beach CA 90806 T dephone 562 290 5254 D eclare under sole responsibility that the product identified herein complies with 47C FR Part 2 and 15 of the FCC rules asa Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 O peration is subject to the fo
19. e larger than the paper size you loaded the fax size is reduced to fit or printed on multiple pages depending on the Automatic Reduction setting you Select If you run out of paper during printing you see the error message Paper out Load more paper and press the Start button to continue To receive faxes automatically make sure the Auto Answer light is turned on To turn it on press the Auto Answer Space button Note To change the number of rings before the WorkForce 500 Series answers see page 14 Auto Answer light To receive faxes manually turn off the Auto Answer light and follow these steps 1 When your telephone rings lift the phone off the hook You see this screen 8 Information Communication possible Siem Receive BProceed OG Select 2 Press to select Receive then press OK 3 If you want to receive the fax press the Start button 4 After all the pages are received you see the screen shown above Replace the phone on the hook Receiving Faxes 21 Printing From Your Camera s Memory Card T he WorkForce 500 Series lets you print photos directly from your digital cameras memory card You can also print photos using an index sheet or your cameras DPOF settings or transfer files to and from the card You can also print by connecting your camera directly See the on screen Epson Information C enter Inserting Your Camera s Memory Card Insert the card into the correct slot as sh
20. e to clean it when a cartridge is low You must replace the cartridge first see page 36 1 Load letter size plain paper in the sheet feeder uea a Press the Setup button Nozze Check Head Cleaning Select Maintenance and press OK LCD Brightness Head Alignment Select Head Cleaning and press OK Press lt gt Start Cleaning lasts around 1 minute W hen it s finished you see a message on the display screen Caution Never tum off the printer during a cleaning cycle or you may damage it v 8Proceed Back OT e a ow 6 Press lt gt Start to run a nozzle check and confirm that the print head is clean Note If you don t see any improvement after cleaning the print head three times tum off your WorkForce 500 Series and wait at least six hours to let any dried ink soften Then try printing again If you do not use your WorkForce 500 Series often it is a good idea to print a few pages at least once a month to maintain good print quality Cleaning the Print Head 33 Checking the Ink Cartridge Status Your WorkForce 500 Series will let you know when an ink cartridge is low or expended by displaying a message on its display screen or your computer You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended Replace any expended cartridges before printing or copying Note If you have installed a High Capacity 68 ink cartridge the error message on your screen
21. ed equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users 1 This product meets the applicable Industry C anada technical specifications Le pr sent mat riel et conforme aux sp cifications techniques applicables d I ndustrieC anada 2 The Ringer Equivalence N umber is an indication of the maximum number of devices allowed to be connected to a telephone interface T he termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the REN s of all the devices does not exceed five L indice d quivalence dela sonnevie IES rt a indique le nombre maximal de terminaux qui peuvent amp re raccord s a une interface td phonique La terminaison d uneinterface peut cond ster en une combinaison quaconque de dipostifs a la sule condition que la omme d indices d quivalence dela sonnevie de tous les disposttifs n exc de pas 5 This Class B digital apparatus complies with Canadian IC ES 003 Cet appard num rique dela case B et conformea la norme N M B 003 du Canada Notices 49 Copynght Notice All rights reserved N o part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electr
22. ellow 69 68 Note The 68 High Capacity color ink cartridges are available only online We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality asmall amount of ink remains in the cartridge after the replace cartridge indicator comes on The printer ships with full cartridges and part of the ink from the first cartridges is used for priming the printer For best printing results use up a cartridge within six months of opening the package Store ink cartridges in a cool dark place If you bring them inside from out in the cold allow them to warm up to room temperature for at least 3 hours before using them Purchasing Epson Ink Cartridges 35 Replacing Ink Cartridges M ake sure you havea new ink cartridge before you begin You must install new cartridges immediately after removing the old ones Caution Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Leave the expended cartridge s installed until you have obtained a replacement or the ink remaining in the print head nozzles may dry out 1 Turn on the WorkForce 500 Series If a cartridge is low or expended you see a message on the disp
23. go or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by disasters such as fire flood and lightning improper electrical current software problems interaction with non Epson products or service other than by an Epson Authorized Servicer If a claimed defect cannot be identified or reproduced you will be held responsible for the costs incurred THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSOR IMPLIED WARRANTIESINCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE SOME LAWSDO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE UNLESS STATED HEREIN ANY STATEMENTSOR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT In Canada warranties include both warranties and conditions Som
24. he product into an outlet on the same circuit as a photocopier or air conditioning system that regularly switches on and off or on an outlet controlled by a wall switch or timer Do not let the power cord become damaged or frayed If you use an extension cord with the product make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Place the product on aflat stable surface that extends beyond its base in all directions It will not operate properly if it is tilted or at an angle When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak from the cartridges Avoid placing the product in locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Leave enough room around the product for sufficient ventilation M ake sure the product is at least 4 inches 10 cm away from the wall Do not place the product near a radiator or heating vent or in direct sunlight Do not block or cover openings in the product case or insert objects through the slots 42 Notices m Do not useaerosol products that contain flammable gases inside or around the printer D oing so may cause fire Do not press too hard on the document table when placing the orig
25. hen you see a completion message on the display screen ink charging is finished Caution To conserve ink never tum off the WorkForce 500 Series while ink is charging If you see an ink replacement message on the display screen press OK and press down all the cartridges securely If you remove a low or expended ink cartridge you cannot reinstall and use the cartridge Replacing Ink Cartridges 37 Solving Problems Check the messages on the display screen to diagnose the cause of most problems You can also check the basic troubleshooting suggestions beginning below or see the on screen Epson Information C enter for more detailed help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your WorkForce 500 Series software O pen Download the your on screen Epson Information C enter and select Download were the Latest Software or visit Epson s support website at ke epson com support U S or epson ca C anada With Windows you can select Driver Update on the Maintenance tab in the printer settings window You can also click or Start select All Programs or Programs select EPSON and click EPSON WorkForce 500 Series Driver Update Also select EPSON Scan and click EPSON WorkForce 500 Series Scanner Driver Update Problems and Solutions Check the solutions below if you re having trouble using your all in one Note If the screen is dark the Wo
26. inals Do not open the scanner section while the product isin use Do not touch the flat white cable inside the product Do not spill liquid on the product Adjust only those controls that are covered by the operating instructions Except as specifically explained in your documentation do not attempt to service the product yourself m Unplug the product and refer servicing to qualified service personne under the following conditions if the power cord or plug is damaged if liquid has entered the product if the product has been dropped or the case damaged if the product does not operate normally or exhibits a distinct change in performance LCD Screen Safety m Useonly adry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers m ftheLCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash then thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Ink Cartridge Safety Instructions m Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around theink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water If you still have discomfort or vision problem
27. lay screen N ote which cartridges need to ss 69 m69 be replaced and press OK If you have installed a mcs wal H igh Capacity ink cartridge 68 the message on Press the OK button to your screen may show it as 69 replace ink cartridges If you re replacing a cartridge before you see a BProceed message on the display screen press the Setup button select Maintenance and press OK T hen select Change Ink Cartridge and press OK 2 Open the scanner then open the cartridge cover 3 Squeeze the tab on the cartridge and lift it up Dispose of it carefully D o not take the used cartridge apart or try to refill it Waming If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Keep ink cartridges out of the reach of children 36 Maintaining Your All in One 4 Shake the cartridge several times then remove it from the package A Do not to touch the green chip on the side t 5 Removethe yellow tape from the 4 bottom of the ink cartridge mi Caution Do not remove any other labels or seals or ink will leak 6 Insert the new ink cartridge into the holder and push it down until it clicks into place 7 Onceyou replace all the cartridges that need replacing close the cartridge cover and push it down until it clicks into place 8 Close the scanner 9 Press OK to begin charging the ink T his takes about 2 minutes W
28. lect Layout and then select Borderless Or select With Border to print with white margins at the edges of your photos m To adjust the amount of image expansion when printing borderless photos select Expansion and choose Standard Min or Mid Note You may see white borders on your printed photo if you use the Min setting W hen you re done changing the menu settings press OK 11 When you re ready to copy press Start To cancel copying press Stop Clear Settings Note Do not pull out paper as it is printing it ejects automatically When you scan with your computer you can use additional options to transform faded dusty or badly exposed photos into ones with true to life color and sharpness See the on screen User s Guide for details 12 Copying a Document or Photo Faxing a Document or Photo Your WorkForce 500 Series lets you send faxes by entering fax numbers or selecting entries from a speed dial list Using the Automatic D ocument Feeder you can fax up to 30 pages at a time See these sections Connecting a Phone or Answering M achine below Setting U p Fax Features on page 14 Sending a Fax on page 19 Receiving Faxes on page 21 For more information on faxing and fax settings see the on screen E p n Information C enter Connecting a Phone or Answering Machine 1 Connect the phone cable from the wall jack to the LINE port on the back of the WorkForce 500 Serie
29. lect the following settings Settings Page Alnibuter ay Format for Workforce 00 Select WorkForce 500 mon ws Sores 0 Papar Size Ta u 6 in Ghent Feeder 6 IPI Select your Paper Size oun Pot Select your document Orientation ye te ta y s or image orientation Sce 1008 Gri OY For borderless photos choose a Sheet Feeder Borderless option in the Paper Size list for your paper size 3 Click OK to close the Page Setup window 28 Printing From Your Computer 4 Select Print from the File menu You see a window like this one Prim Prisner WorkForce 500 8 Select your printer Presets Standard H Copies amp Pages J Select Print Settings Copies i Collated Pages All from 3 to T Pore Preview Supplies Cancel Er 5 Choose Print Settings from the pop up menu and select the following print settings as necessary p Printer WorkForce 400 BG Pop up menu Presets Standard oat Print Settings a Select your paper type Page Setup Standard A see page 30 Medis Type Pisin Paper Bright White Paper zy Ee a na Color or Black Ink Mode Automatic Quatey Speed ny Coenen Select higher quality or faster printing if available Select Automatic mode 7 ror v renew Sapite Cancet E Pet Note In certain programs you may need to select Advanced before you can select Print Settings For more information about printer settings
30. llowing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade N ame Epson T ype of Product M ultifunction printer M odd C361A 46 Notices FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by theACTA On the back side is a label that contains among other information the FCC registration number and the ringer equivalence number REN for this equipment You must upon request provide this information to your local tdeohone company The information associated with the services the equipment is to be connected are REN 0 2B Jack type RJ 11C TheREN isuseful to determine the quantity of devices that you may connect to your telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the REN sof all devices connected to oneline should not exceed five 5 0 To be certain of the number of devices that you may connect to your line you may want to contact your local telephone company to determine the maximum REN for your calling area For products approved after J uly 23 2001 theREN for this product is part of the product identifier that has the format US BKM FA02BC 361A T he digits represented by 00 arethe REN without a decimal point eg 00 isa
31. message and the WorkForce 500 Series redials after one minute To redial immediately press Redial Pause Other Ways to Dial a Fax Number In addition to manual transmission here are some other ways you can enter a fax number If you ve connected a telephone to the WorkForce 500 Series you can dial the fax number from the phone When you see the screen at right select PAET Note Don t hang up the phone until you begin transmitting aProceed OO Select the fax 8 Information Communication possible To select a speed dial entry press Speed Dial Backspace Select or type the number of the speed 02 XXXX dial entry you want to use then press OK 03 Xxx D4 XXXX 05 XXXX v BProceed NJ Back To redial the last fax number you used press Redial Pause T he last fax number is displayed on the screen Press Menu and select Fax Delay to specify a different time to send your fax You cannot send or receive any faxes until the delayed fax has been sent or cancelled Press Menu and select Fax Mode to select Polling mode to receive a fax from another fax machine to which you have dialed such as a fax information service Change the setting back to Sending when you re finished 20 Faxing a Document or Photo Receiving Faxes Before receiving faxes make sure you load plain paper and select the Paper Size setting that matches the size of paper you ve loaded see page 16 If the incoming fax pages ar
32. o turn on Color Restoration to restore colors in faded photos as you copy press gt and select On If your photo is not faded do not turn on Color Restoration 10 Copying a Document or Photo 10 Press OK Press OK to prescan your photos You see these settings Press lt or gt to view your photos To print morethan 1 copy of a photo press or to select the number If you want to crop a photo and enlarge the resulting image area to fit onto your paper press Display Crop m To resize the image area press or on the numeric keypad m To movethe image area use the arrow buttons m To check the zoomed image press OK After you finish cropping press OK To change any of the print settings displayed on the screen press Menu and Select your settings a Paper Type Prem Glossy Paper Size 4x6in Borderless Standard Standard v Restoring Cropping or Copying Photos 11 m Select Paper Type and choose the type of paper you loaded Paper Type Paper Type setting Epson Premium Photo Paper Glossy Prem Glossy Epson Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Photo Paper Epson Premium Presentation Paper Matte Matte m Select Paper Size and choose the size of paper you loaded Note Availability of options depends on the Paper Type setting you choose m To print without borders se
33. on oain pu settings images per page a Pnt Cogent per page rove spies Comeet ee 6 ChoosePrint Settings from the pop up menu then select the following print settings Pomer EPSON Werttarse S00 oad ics Aert Vartart ry n Pop up menu hon m hon I 1o Paper Sioe US Letter CECILIO Onerston Ye te Select your M edia Type Mra Settings D Poge Setup Santsrd Media Typa Aon Paper brg Whee Paper see page 30 Select Color or Black Ink Ts caer cai Only output Mose Aramea Quain Seed Ateanced Select higher quality or 4 faster printing if available Select Automatic mode Printing With a Macintosh 27 7 Choose any other printing options you may need from the pop up menu See the on screen Epson Information C enter for details Note To reduce or remove red eye effects in photos choose Extension Settings from the pop up menu and select Fix Red Eye 8 Click Print 9 To monitor your print job click the printer icon in the dock Select your print job then select an option to cancel pause or resume printing if necessary Cancel ano amp UON WoehForne YOG 11 juks printing i ed baa dme Sees tee Pause or e Paa WAARIN resume printing Selectthe print job s aume r lt mn sec wt fete tees ve Dae Mac OS X 10 3 and 10 4 1 Open aphoto or document in an application 2 Select Page Setup from the File menu Se
34. onic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation T he information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other equipment N either Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as O riginal Epson Products or Epson Approved Products by Seiko Epson Corporation Responsible Use of Copyrighted M aterials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product W hile some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume C ontact your legal advisor for any questions regarding copyright law Trademarks Epson PRINT Image M atching and the PRINT Image M atching logo
35. opy size select Zoom and choose jer size atid ality Standard either Actual to select a percentage using or paves a aiae or Auto Fit Page to automatically size the v image to fit your paper m Select Plain Paper as the Paper Type Note Paper Size is automatically set to Letter Copying a Document or Photo m Tochangethe copy quality select Quality and choose Standard Best or Draft m To adjust the darkness or lightness of the copy select Density and choose a higher darker or lower lighter setting Not available when you are copying from the Automatic D ocument Feeder After you finish selecting your settings press OK Press lt gt Start to begin copying To cancel copying press Stop Clear Settings Note Do not pull out paper as it is printing it ejects automatically Restoring Cropping or Copying Photos You can copy one or two photos onto 4 x6 inch 5 x 7 inch or letter size photo paper for instant photo reprints You can also restore colors in faded photos print with or without borders convert photos to black and white and crop your photos 1 Place one or two photos on the scanner glass Place them at least 1 4 inch 5 mm apart Load 4 x6 inch 5 x 7 inch or letter size Epson photo paper in the sheet feeder Press the 4x6 5x7 Restore button Operation Guide na You can place up to 2 photos at the same time about SS 1 4 apart Press OK T
36. own Insert just one card at atime T he memory card access light flashes then stays on Left slot Right slot SD CompactFlash SDHC Microdrive minisD miniSDHC microSD microSDHC MultiM ediaCard Memory Stick Memory Stick Duo Memory Stick Micro Memory Stick PRO Memory Stick PRO Duo MagicGate Memory Stick MagicGate Memory Stick Duo xD Picture Card xD Picture Card Type H Adapter required xD Picture Card Type M Memory card access light 22 Printing From Your Camera s Memory Card T he image files on your card must meet these requirements File format J PEG with the Exif version 2 21 standard Image size 80 x 80 pixels to 9200 x 9200 pixels Number of files Up to 999 To remove the card make sure the memory card access light is not flashing then pull the card straight out of its slot Caution Do not remove the card or turn off the WorkForce 500 Series while the memory card access light is flashing you may lose data on the card Selecting Photos From the Screen OF e w uN oe 10 Load Epson photo paper See page 5 for alist Press the Memory Card button rash E a Press lt or gt to select View and Print Photos Press OK Press lt or gt to move through your photos and display the one that you want to print ct photos to print BProceed OG Select Press to select the number of copies you want of
37. ports for every fax you send Setting Up a Speed Dial List You can create a speed dial list of up to 60 fax numbers so you can quickly select them for faxing You can also print the list for easy reference see page 18 Creating a Speed Dial List 1 Press Setup 2 Select Fax Settings then press OK You see this screen Fax Settings a Speed Dial Setup Scan amp Print Setup Communication Header amp Time v aProceed amp JBack Setting Up Fax Features 17 3 Select Speed Dial Setup then press OK Speed Dial Setup Edit Entry Delete Entry 4 Select Add Entry then press OK You see the list of available entries Note To edit or delete an entry from an existing list select Edit Entry or Delete Entry instead 5 Select or type the number of the speed dial entry you want to add then press OK 6 Usethenumeric keypad to enter the fax number see page 16 then press OK 7 Usethe numeric keypad to enter a name to identify the speed dial entry see page 16 then press OK You return to the Speed Dial Setup menu 8 If you want to add another speed dial entry select Add Entry and repeat the steps above Printing Your Speed Dial List To print your speed dial list follow these steps 1 Press the Fax button 2 Press Display Crop to view the Fax Reports screen 3 Select Speed Dial and press OK 4 Make sure letter size paper is loaded in the WorkForce 500 Series then press Start to print your list 18 Fa
38. pson Iron on Cool Peel Transfer Paper Premium Presentation Paper Matte Envelopes Envelope 30 Printing From Your Computer Scanning Multiple Pages You can scan a document and save it on your computer in PD F or another format With the Automatic D ocument Feeder you can scan up to 30 pages at a time Note For detailed scanning instructions see the on screen Epson Information Center 1 2 10 Place your document in the Automatic D ocument Feeder see page 8 Do one of the following to start Epson Scan m Windows D oubleclick the EPSON Scan icon on your desktop m Macintosh Doubleclick EPSON Scan in the Applications folder Select Office Mode in the upper right Select the Image Type Select Auto Detect or ADF Automatic Document Feeder as the Document Source setting Select the Size of the originals and their Orientation on the scanner Select the scanning Resolution based on how you will use the scanned image m E mail view on acomputer screen or post on the web 96 to 150 dpi m Print or convert to editable text O CR 300 dpi m Fax 200 dpi Click the Preview button to scan and eject the first page Place the page back on top of the other pages and reload them in the feeder If desired draw a marquee or box around the area you want to scan in the Preview window Adjust the image quality if necessary Click Scan and select the name location and format such as PD F for your s
39. references or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen 24 Printing From Your Computer 4 OntheM ain tab select the basic print settings M ake sure you choose the correct paper Type setting for the paper you are using see page 30 Select the type of fh Neng Paineen document you re Aman u i Vi printing choose jem Lj amp eae Photo or Best Photo for photos Select your we paper Type Select your agi rt a x nen ot paper Size AE Ee DEE Click here for api pa ae borderless photos I baad Ns Select your wee GS _ document or photo Orientation Bem Colma rere sew Den ey Note For quick access to the most common settings click the Shortcuts tab and select one of the presets You can create your own presets by clicking the Save Settings button on the Advanced tab For details see your on screen Epson Information Center 5 To improve the color contrast and sharpness of photos select Fix Photo 6 To reduce or remove red eye effects in photos select Fix Red Eye 7 Ifyou want to reduce or enlarge your printout or print double sided click the Page Layout tab and select settings as necessary 8 For more printing options click the Advanced tab Note For more information about print settings click Help or see your on screen Epson Informa
40. rface to even the edges 2 Movethe edge guides aside 3 Insert the originals face up 4 Slide the edge guides against the originals Note When you use the Copy function letter size paper is automatically selected for your printed copies If you copy a legal size document the image will be cropped to fit letter size paper 8 Placing Originals for Copying Scanning or Faxing Copying a Document or Photo Once you ve placed your originals on the scanner glass or in the Automatic Document Feeder see page 7 you can make color or black and white copies See m Copying a Document below m Restoring Cropping or Copying Photos on page 10 Note To tum off the beep heard when you press a button press Setup select Maintenance choose Beep and select Off Copying a Document 1 Place your original s for copying see page 7 2 Load letter size plain paper Epson Bright W hite Paper or Epson Presentation Paper M atte 3 Press the Copy button Dp 8e 4 Press or to select the number of copies you want S Galore v 5 Press lt or gt to select Color or B amp W black and Layout With Border i ies Plain Paper Letter us Note Copy Settings Layout is automatically set to With Border when copying plain paper documents 6 To change any of the print settings displayed on the screen press Menu and select your settings Zoon 100 Paper Type Plain Paper m To adjust the c
41. rkForce 500 Series is in sleep mode to save power Press any button except the On button to wake it up Printing and Copying Problems m Makesure your paper is loaded printable side up usually the whiter brighter or glossy side Load it short edge first and against the right edge guide D ont load paper above the arrow mark inside the guide 38 Solving Problems m Makesurethe typeof paper you loaded matches the paper size and paper type settings on the control panel when copying see page 12 when faxing see page 21 or in your printer software see page 30 m Usethe Automatic Document Feeder to fax or scan legal size documents but not to copy them Letter size paper is automatically selected for copying If you copy a legal size document your image will be cropped m Make sure your original is positioned against the back left corner of the scanner glass If the edges are cropped move your original away from the edges slightly Paper Feeding Problems If paper doesn t feed correctly when printing remove the paper and flip through the stack to separate the sheets Reload the paper against the right side and slide the edge guide against it Do not load too many sheets at once see page 4 If paper has jammed 1 Press Start to eect the jammed paper 2 If paper is still jammed gently pull it out from the output tray or sheet feeder 3 If paper is stuck inside pressthe On button to turn off the printer Then lif
42. s Note If you re connecting the WorkForce 500 Series to a DSL phone line you must plug a DSL filter into the wall jack or you won t be able to use the fax or telephone equipment as described below Contact your DSL provider for the necessary filter Faxing a Document or Photo 13 2 To usea telephone or answering machine you need a second phone cable Connect one end of the cable to the telephone or answering machine and connect the other end to the EXT port on the back of the WorkForce 500 Series or to another wall jack on the same line If your answering machine is set to pick up on the fourth ring you should set the WorkForce 500 Series to pick up on the fifth ring or later 1 Press Setup 2 Press lt to select Fax Settings then press OK 3 Select Communication then press OK 4 Select Rings to Answer then press gt 5 Select the number of rings then press OK Select more than the number of rings needed for the answering machine to pick up W hen you receive a call if the other party is a fax and you pick up the phone or the answering machine answers the WorkForce 500 Series automatically begins receiving the transmission If the other party is a caller the phone can be used as normal or a message can be left on the answering machine Note A phone or answering machine must be connected to the EXT port for the WorkForce 500 Series to detect an incoming fax call when a phone is picked up If a fax call
43. s see a doctor immediately m Donot put your hand inside the product or touch any cartridges during printing Install a new ink cartridge immediately after renoving an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing m Ifyou remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the product N ote that there is a valvein theink supply port making covers or plugs unnecessary but care is needed to prevent theink from staining items that the cartridge touches D o not touch the ink cartridge ink supply port or surrounding area Do not store the cartridge upside down Notices 43 Telephone Equipment Safety Instructions When using telephone equipment you should always follow basic safety precautions to reduce the risk of fire electric shock and personal injury including the following m Donot usethe Epson product near water m Avoid using a telephone during an electrical storm T here may bea remote risk of electric shock from lightning m Do not usea telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunication line cord Epson Amenica Inc Limited Warranty W hat Is C overed Epson America Inc Epson warrants to the original retail purchaser that the Epson printer covered by this limited warranty s
44. t the scanner remove the jammed paper and torn pieces close the scanner and turn the printer back on If documents don t feed correctly in the Automatic D ocument Feeder make sure the corners of the paper are not bent folded or curled up Do not load more than 10 sheets of legal size paper at a time If documents have jammed 1 Open theADF cover and pull any paper out to the left as shown Caution Do not try to remove the paper without opening the ADF cover first or you could damage the mechanism Problems and Solutions 39 2 3 Press OK to clear any messages on the display screen Reload the paper Faxing Problems M ake sure the recipient s fax machine is turned on and working M ake sure the LINE port on the WorkForce 500 Series is connected to a telephone wall jack Verify that the telephone wall jack works by connecting a phoneto it If the line has static press Setup select Fax Settings select Communication and turn off the V 34 and ECM Error Correction M ode settings If the WorkForce 500 Series is connected to aD SL phone line you must have a DSL filter connected to the phone jack Contact your D SL provider for the necessary filter If fax calls are disconnected when you hang up make sure a phone or answering machine is connected to the EXT port Print Quality Problems For the best print quality use Epson papers see page 5 and genuine Epson ink cartridges see page 36 If you notice
45. tatement if purchased and operated only in the U nited States or C anada will be free from defects in workmanship and materials for a period of one 1 year from the date of original purchase For warranty service you must provide proof of the date of original purchase W hat Epson Will Do To Correct Problems Should your Epson printer prove defective during the warranty period please call the Epson Connection at 562 276 4382 U S or 905 709 3839 C anada for warranty repair instructions and return authorization An Epson service technician will provide telephone diagnostic service to determine whether the printer requires service If serviceis needed Epson will at its option exchange or repair the printer without charge for parts or labor If Epson authorizes an exchange for the defective unit Epson will ship a replacement printer to you freight prepaid so long as you use an address in Canada or the U S excluding Puerto Rico and U S Possessions Shipments to other locations will be made freight collect You are responsible for securely packaging the defective unit and returning it to Epson within five 5 working days of receipt of the replacement Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one If Epson authorizes repair instead of exchange Epson will direct you to send your printer to Epson or its authorized service center where
46. the printer will be repaired and sent back to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center W hen warranty service involves the exchange of the printer or a part the item replaced becomes Epson property T he replacement printer or part may be new or refurbished to the Epson standard of quality and at Epson s option may be another model of like kind and quality Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty 44 Notices W hat T his W arranty D oes N ot C over T his warranty covers only normal use in the United States and C anada U sing this product for continuous production or similar high duty purposes is not considered normal use damage maintenance or service from such use will not be covered under this warranty T his warranty is not transferable T his warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting T his warranty does not cover damage to the Epson product caused by parts or supplies not manufactured distributed or certified by Epson This warranty does not cover ribbons ink cartridges or third party parts components or peripheral devices added to the Epson product after its shipment from Epson e g dealer or user added boards or components Epson is not responsible for warranty service should the Epson label or lo
47. tion Center 9 Click OK to save your settings Printing in Windows 25 10 Click OK or Print to start printing This window appears and shows the progress of your print job D SON WorkSorce 500 Lene LABOO C die es EPSON so Check ink cartridge status Des ete rere ewer Cancel me o etm panang Printing With a Macintosh See the section below for your M ac operating system Mac OS X 10 5 1 Open aphoto or document in an application 2 Open the File menu and select Print 3 Select EPSON WorkForce 500 as the Printer setting Select EPSON WorkForce 500 Printer EPSON WorkForce 500 H f Click to expand Presets Standard H POF v Preview Cancel C Print 4 Click to expand the Print window if necessary 26 Printing From Your Computer 5 Select the basic page setup options For borderless photos choose a Paper Size setting with a Sheet Feeder Borderless option Note If the setting you want isn t shown for example Scale check for it in your application before printing Or check for it in the settings for your application at the bottom of this window If you re printing from Preview you see the settings shown below Pree EON Wort tence 00 a ic Peseti Wandera w Cogeas A Casted ere Ma Copy and Poper Size US umer Dh awm tes page settings Densa We Te fouss g A Como mage simm x 5 Pria E Sente Ta Ft Pron Enare imaga Applicati
48. xing a Document or Photo Sending a Fax You can send a fax by manually entering a fax number as described below by redialing the previous fax number or selecting an entry from your speed dial list 1 Place your original s for faxing see page 7 2 Press the Fax button 3 Usethe numeric keypad to enter the fax number You can enter up to 64 digits Note v To dial the number using your telephone by redialing or ee i H i an Ul by selecting from your speed dial list see page 20 Fax settings 4 Press w EAFax Reports 5 Select Color or B amp W Note If the recipient s fax machine prints only in black and white your fax is automatically sent in black and white even if you select Color 6 Press OK if desired to see a summary of your fax transmission settings 7 Press lt gt Start to send your fax To cancel faxing press Stop Clear Settings If you are scanning with the Automatic D ocument Feeder your document is automatically scanned and faxed If you placed your document on the scanner glass you see this screen after the first page is scanned 8 Information Send another page Caes eho Sending a Fax 19 If you need to fax additional pages place your original on the scanner glass or in the Automatic D ocument Feeder T hen press OK to continue If you do not need to fax another page press Back Your document is faxed Note If the fax number is busy you see a redialing
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