Epson Perfection 2450 PHOTO Scanner Product Support Bulletin
Contents
1. Prevents Epson Scan from unexpectedly quitting when scanning two or more times from PhotoShop with a Perfection 1250 scanner Prevents Epson Scan from locking up when scanning from a Perfection 3200 scanner with a Firewire connection Prevents Epson Scan from unexpectedly quitting when removing the Firewire cable from a Perfection 3200 scanner while Epson Scan is open Prevents the Epson Scan Utility from freezing when using the Perfection 1250 or 1260 scanner Enables Epson Scan to launch properly when scanning from an Expression 1680 or 1640XL with a Firewire connection Page 1 of 1 Limitations of new driver Action This driver does not support Fast User Switching in OS 10 3 This feature must be turned off before using Epson Scan You may receive an error Epson Scan cannot be started when trying to scan from a Perfection 2450 that is connected to a USB 2 0 supported port To avoid this error use a Firewire connection or a USB 1 1 only supported port Not all the scanner models on this list support Color Restoration and Dust Removal so these settings may be unavailable in Epson Scan lf experiencing unstable operation when scanning from a Perfection 1250 or 1260 scanner restart your system If the computer goes into sleep mode and this setting was enabled in the Apple Menu and you try to switch to a different mode after doing a preview scan in Photoshop the Epson Scan driver will freeze This does not happen2. Start button on the front of the scanner cannot be used to launch an application After the system has rebooted use the same steps described in the Steps to reproduce the issue section above to verify that the problem has gone away Note In some cases this workaround may NOT work The only solution in this case is to have the scanner on when the PC is shut down There is no harm leaving the scanner on for extended periods of time as it will go into power saving mode after approximately 15 minutes System Configuration Utility screen with the Still Image Monitor disabled unchecked a System Configuration Utility File View Help General Config sys Autoexec bat System ini Wirini Startup Select the check box to enable a startup item or clear the check box to disable a startup item a CAPRO GRA 1 Vezula e lt ulaM ain ese e UlaM ain S cank egist CAWINDOWS scanegw ese autorun TaskMonitor COW INDO MWS Staskrrion ese SysteniT ray Sie Tray Exe LoadPowerProfile Aundis ese powrprot dll LoadCurentP wr MGA_CD_ Install FAMGASETUF ESE No Welcome Lan Matrox Powerdesk COW INDO WS S S TEMSPDesk exe au oO StillmageMoritor C SWINDOW S S Y STEM STIMON EXE InstantAccess CNPROGRATTTESTBRW1 OMBINAINS T Register ropH andler CAPROGRA TAT Es TBA A T OSBINSA a 4 cet aoe _ Page 2 of 2 EPSON PRODUCT SUPPORT BULLETIN Date 3 4 2002 Originator JD PSB PSB 2002 0
3. 1240 1250 1640 1650 1260 1660 2400 2450 Subject Making Adjustments in Epson Twain 5 X X This bulletin was created to inform you of a procedure for making adjustments in Epson Twain 5 X X Description 01 When using the TPU transparency adapter in manual mode or auto mode the scanned image is not correctly detected 02 The scanned TPU image has a color cast to it Solution 01 If Epson twain is in full auto mode a Click Cancel and then Manual to get into manual mode b Click on the Configuration tab c Remove the check mark or dot from Auto Thumbnail option i This will allow manual selection for the TPU type of film li This will allow manual marquees 02 If the scanned TPU image has a color cast a Marquee the image making sure none of the border of the film strip slide is included b Do a magnified preview of the marquee to verify border c Using the tools bar color wheel wench and screwdriver make final adjustments to the image i Click on Settings and clear User Defined and give these settings a name e g positive film li When scanning similar images in the future this new color correction can be selected from the Settings option Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 05 08 2003 Originator TC PSB 2003 05 003 Authorization p Reference N A Total Pages 1 Product s Perfection 610 640 1240U 1640SU 1250 1650 1260 166
4. Twain 5 x and run disk 1 go to 06 Click on the Path Line and using the back arrow back up the cursor to the drive letter and en weiter gee ea Pe te r EASTON EEEE ri HES EPEHA EH nE i eee rata tee tae pe te a el eae Pn ate Ae att Levante e a waana aa ai ee reat te ee a a cena i A aai EREET E ea rE ee 7 net Ay EREE aA TAANE end Pee ene eee an PET mee aae see a eee t malal Tan A EAAS Y P PEE nn nn a EE wre hie F BAe SHA nae anamal ee 29 Program Files Hea Accessories Nethieecting Online Services Da a Zeri i r Bar rF a m ee eer et ee ee ate Pa aa an ETRA E E r rhe se en a alt tes ae 7 1 Fi n Sea ear Cheat seam A apie 7 vee a ie OE aa Hee Choose Folder a ne a ae Beet ee eal eed Jx H mee pee erm Pat Beater oer ee te Heater ee P TAAA ene ee eter n Re neat SSR TS Bere change it to the desired drive letter Page 3 of 3 12 Follow steps 5 through 9 for any other Smart Panel applet to be installed 08 For the message to create the necessary folders click 10 Continue with installation 11 Follow steps 5 through 9 for Copy Utility 13 If Epson Twain has not been installed 14 Restart system and test the software with the scanner 07 Click on OK 09 Click Next EPSON PRODUCT SUPPORT BULLETIN Date 4 30 2003 Originator VS PSB PSB 2003 05 006 Authorization p Reference N A Total Pages 1 Product s Perfection
5. to your hard drive 12 When all files have been copied the InstallShield Wizard Complete screen appears Click Finish 13 Launch Smart Panel and open Copy Utility If you see the following Startup screen then you have successfully installed the update Copy Ti ility forint ec eee Fete Phage adits 14 The last thing you should do before copying is to turn on the Auto Document Enhancement Note After installing the Copy Utility 2 00A patch you may find that the Copy Utility produces copies with a Light gray blue pink background This is because in the Copy Utility 2 00A the Automatic Document Enhancement feature is off by default To turn it on click on the Copy applet to open the Copy Utility Select Eoson TWAIN 5 at the following window and click OK WE Copy Litt i ma Sifts Dbecunen ia me Tre imaz ipri Click on the Image Adjust button Auto Document Enhancement is off by default notice Off is selected and dark gray Page 3 of 4 uta Dozumani Enpri image kipiai Click on the Auto Document Enhancement button to turn this feature on notice On is selected now and dark gray This will resolve the light gray blue pink background issue in Copy Utility 2 00A ula Dozurmeri Freer image bipi Now click on the large green Copy Button your image will be scanned and printed The copy of your document should look very close to the original with no background colors added
6. 0 2400 2450 Stylus CX3200 and Stylus CX5200 Subject Epson TWAIN v 5 75A for Apple Macintosh OS X 10 2 and Image Capture This bulletin was created to inform you of an issue that can occur when using the Epson TWAIN driver v 5 75A in Apple s Image Capture utility on a Macintosh computer running OS X v 10 2 to v 10 2 4 Reason After completing a scan with the Epson TWAIN driver Image Capture may suddenly crash The problem appears to be isolated to Image Capture and does NOT occur in Adobe Photoshop 7 Photoshop Elements 2 0 or other TWAIN compliant applications Note Image Capture and Preview are stand alone application utilities built into OS X Steps to Reproduce 1 Launch Image Capture Open Preferences Under Scanner Preferences check the box for Use TWAIN software whenever possible 2 Quit Image Capture to save the setting 3 Re launch Image Capture 4 Click Scan 5 Click Cancel in the Epson TWAIN Full Auto mode window 6 Click Manual Mode to change to the Epson TWAIN Manual mode user interface window 7 Without making a selection in the preview window click the Scan button in the TWAIN window and wait for the scan to complete Note After acquiring an image Image Capture automatically opens the Preview application to view the image 8 Notice that Image Capture crashes after sending the resulting scanned image to the Preview application Solution and Workarounds Choo
7. 2000 and XP the Stylus Photo 750 ESC P2 works fine For Windows 95 you ll need to use an older model such as the HP LaserJet 3 series Keep in mind that other models can be used If one model doesn t work then use another one 4 Follow the on screen instructions to install the printer Once completed verify that it is the default printer Launch Copy If the new default printer is compatible the program will open normally 6 Click the Device Settings button This will bring up the Device Settings user interface In the Output Device field the default printer will be listed here click on the arrow This will bring up the Output Device Chooser window The screen should look like this x 5 dy a A OE Bite A i ee Fee ge Ae Ea are j DAAT se Pua Fs ome eet a J yt is 4 apt kay 2 i a ees g af rt pi Paa a EN A iie nean ELE Copy Settings F J ae ee Device Settings Image Adjust EPSO gp O Auto Document Esk Feeder Image Adjust 7 Change the printer name to the one you want to use and then click OK Click on the Green button to start scanning EPSON PRODUCT SUPPORT BULLETIN Date 01 24 2002 Originator TC PSB PSB 2002 02 002 Authorization Reference N A Total Pages 1 Product s Perfection 2450PHOTO Subject Updated Twain Driver 5 54A for Windows XP 2000 Me 98 This bulletin was created to inform you of an updated TWAIN Driver version 5 54A for the Perfection 2450PHOTO and install
8. 3 001 Authorization pas Reference TE01 320 Rev A Total Pages 2 Product s Perfection 610 636 640 1200 1240 1250 1640 1650 2450 amp Expression 636 800 836XL 1600 1640XL 1680 Series Scanners StylusScan 2000 2500 Subject Compatibility Chart for Macintosh OS X Classic This bulletin provides information on compatibility for EPSON scanners and Stylus Scan series products running in Macintosh OS X Classic Mac OS X provides Classic environment for Mac OS 9 x compatible applications and device drivers For purposes of this document your Macintosh computer requires OS 9 2 1 and 10 1 system software To set up Classic follow the steps below 1 First install or upgrade your Macintosh system to OS 9 2 1 Then install OS 10 1 for details refer to Apple s OS X documentation 2 To start Classic click the Classicicon in System Preferences To find System Preferences go to the Apple Menu or click on the icon in the Dock bar on the desktop Classic can also be set up to start automatically during the log in process Refer to your Apple documentation for installation and operation of Macintosh OS X Classic and 9 2 1 3 Torun a Classic application just double click on it The following Epson models are supported in Classic Perfection 610 TWAIN L 1 00E USB Perfection 6360 TWAIN 3 20A Perfection 6400 TWANL 2 01A Perfection 12000 TWAIN 4 07A Perfection 1240U TWAIN 5 02A Perfection 1250 TWAIN 5 53A Perfection 164050
9. 4 FireWire Full versions of Windows Me 2000 XP or upgrade from a full version of Windows 98 98SE Host computer must have an OHCI compliant IEEE 1394 1995 card or port installed USB 2 0 Hi Speed Full versions of Windows XP or upgrade from a full version of Windows 98 98SE Me 2000 Host computer must have an EHCI compliant USB 2 0 Hi Speed card or port installed Page 1 of 2 Windows 2000 did not support the USB 2 0 hardware specification at the time it was first released Refer to Microsoft Knowledge Base Article 319973 Universal Serial Bus 2 0 Support in Windows 2000 for more information Important Notes 1 Operating system must not be an upgrade from Windows 95 2 For Windows 2000 or XP you must be logged in as an administrator or as a user with administrator rights before you can install and use EPSON software 3 USB hubs must be self powered and connected in a first tier configuration for reliability Macintosh OS USB 1 1 Apple Macintosh computer G3 G4 or iMac with built in USB port running Mac OS 8 5 1 to 9 2 2 with all USB extensions enabled For OS X you must have 10 1 3 or later FireWire IEEE 1394 Power PC equipped Macintosh or newer with Mac OS 8 6 to 9 2 2 with Apple s FireWire 2 1 or later software installed For OS X you must have 10 1 3 or later USB 2 0 Hi Speed Not supported Important Notes 1 You cannot use a serial interface to connect the scanner 2 Interface adapter cables i e
10. EPSON PRODUCT SUPPORT BULLETIN Date 2 2 2004 Originator RY PSB PSB 2004 02 004 Authorization DS Reference TE03 389 Rev A Total Pages 2 Product s Expression 1600 1680 1640XL Series Scanners Perfection Subject 610 640 1200 1240 1250 1260 1640 1650 1660 1670 2400 2450 31 70 3200 series Scanners Stylus CX5200 CX3200 CX5400 All in One Products EPSON Scan TWAIN Ver 1 28 for Mac OS 10 2 to 10 3 This bulletin was created to inform you of an updated Epson Scan Twain Driver 1 28A for the following models Perfection 610 640 1200 1240 1250 1260 1640 1650 1660 1670 2400 2450 31 70 3200 series scanners Stylus CX3200 CX5200 CX5400 multi function devices Expression 1600 1680 1640XL series scanners Reason The new Epson Scan driver improves functionality when scanning in Mac OS 10 3 See the next section for the list of changes included in the new driver Driver Improvements Enables Epson Scan to start when the Scan button is pushed Enables Epson Scan to start even if the volume name Hard Disk on the desktop is only 2 bytes 2 characters in length Eliminates the error Epson scan cannot be started which occurs when the USB cable is disconnected while Epson scan is loading Corrects lock up issues when using the Zoom tool in Epson Scan Corrects functionality issues and mouse cursor lock ups when using the Histogram Adjustment Tone Correction and Image Adjustment tools or when clicking on each tool s Title bar
11. Note The Copy Utility was designed to scan and print a copy of a Letter size 8 5 X 11 document If Your document is not a full Letter size piece of paper then the portion of the scanner s document mat that is showing will be included as part of your copy Some bright white papers can cause a noticeable contrast between the document and the document mat As a result the Copy Utility may recognize the exposed document mat as a having a light blue color In this case you may still see a light blue background on your printout where the document mat was showing Page 4 of 4
12. SCSI to USB or USB to Serial etc are not supported 3 USB hubs must be self powered and connected in a first tier configuration for reliability 4 FireWire port must be compliant with this specification IEEE 1394 2000 compatible Page 2 of 2 EPSON PRODUCT SUPPORT BULLETIN Date 1 17 2004 Originator TC PSB PSB 2003 02 002R1 Authorization p Reference N A Total Pages 1 Product s Perfection 1660 2400 2450 3200 1670 31 70 4870 Series Scanners Subject Windows XP warning message for HI SPEED USB USB 2 0 Devices This bulletin was created to inform you of a Windows XP warning message that comes up when an EPSON HI SPEED USB USB 2 0 scanner is connected to a non HI SPEED USB USB 1 1 Port The message is only an indication that Windows XP recognizes a USB 2 0 scanner connected to a USB 1 1 port This warning message appears the first time the scanner is connected to the computer and every time the scanner is powered on It is NOT an error message The message cannot be disabled but you can close it by clicking on the X as shown in the red box below AY HI SPEED USB Device Plugged into non HI SPEED USB Hub 4 HI SPEED USB device is plugged into a mon HI SPEED USB hub For assistance in solving this problem click this message If you click anywhere in the message box you see the screen below HI SPEED USB Device Attached To non HI SPEED Hub The EPSON Perfection 3200 it a HI SPEEO USB device and will FL functio
13. TWAIN 5 02A Perfection 1650 TWAIN 5 53A Perfection 2450 TWAIN 5 53A Expression 1600 TWAIN Pro 2 10A Pro Network 2 00A Expression 1640XL TWAIN Pro 2 10A Pro Network 2 00A Expression 1680 TWAIN Pro 2 10A Pro Network 2 00A Stylus Scan 2000 TWAIN v 1 10A Printer v 6 25E USB Stylus Scan 2500 TWAIN v 1 10A Printer v 6 25E Expression Series Scanner Notes 1 Start your computer in 9 2 1 before you install PageManager If the Start button does not work restart the computer 2 In order to use the Twain Pro network driver you must have the scanner attached to a PC running Scan Server On a PC the scanner can use a USB SCSI or FireWire Windows 2000 Me XP only connection Stylus Scan Notes You must install Smart Panel from its own folder Start your computer in 9 2 1 From the Software CD open the Smart Panel folder Click on the Epson Smart Panel Installer icon to install Before you can launch Smart Panel you must install the Stylus Scan Updater The file can be downloaded from the Epson web site Important Note MAC OS X Classic supports USB native and network capable devices Classic does not support MAC Serial SCSI or FireWire connected devices Therefore the Expression 636 800 and 836XL that all require a SCSI connection are not supported in Classic Page 1 of 2 Twain Driver Installation Start your computer in 9 2 1 Install the Twain driver Connect and power on the scanner Restart your compute
14. X uuritime Erro Program OM EFSON SMART PANEL for Scammer Woopy Uiit ooper exe anomna program terminatio Copy Utility The Copy utility is having difficulty communicating with the currently selected printer Please check that the printer has been installed correctly Workaround As a temporary solution select another Windows default printer i e one that s compatible with Copy and then launch Copy In Copy change the printer back to the one that you want to use Click the green and Copy button to scan and print Follow these steps to configure Copy for the workaround 1 1 First verify that you have installed the latest version of Copy currently 2 00A Launch Copy and look for a green screen This is version 2 00A and it should look like this Copy Utility aea Copy Settings Device Settings Please Choose a Input Device G OO v aa 9 2 Auto Document Mrunal remi Feeder Image Adjust If you don t see this on your screen then visit our web site at www epson com and download the Copy update 2 Once you have installed the update test your printer in Copy If you get an error then go to the next step 3 Click the Start button and then click Settings Select Printers You can also use Control Panel to select Printers Printers and Faxes for Windows XP In Printers use the Add Printer Wizard to add a printer For Windows 98 and up you can try the HP LaserJet 4 For Windows
15. ation instructions for the new driver This driver can be use on Windows XP 2000 Me and 98 The new TWAIN driver improves functionality in full auto mode scans Installation To update from a previous version of EPSON TWAIN follow the instructions below Removal NOTE To install or remove your currently installed version of the EPSON TWAIN driver from Windows 2000 and Windows XP Home Pro you must be logged on as a user with Administrative rights Important Note The scanner must be turned on and connected to your computer in order to remove it from the Scanners and Cameras Devices list If the scanner is not connected it will not appear in the list 1 Click the Windows Start button point to Settings and select Control Panel Double click the Scanners and Cameras icon 2 Single click on the Epson Scanner to highlight it and remove the Epson scanner from the device list 3 Using the power switch on the front of the scanner power off your scanner at this time then go back to the Control Panel menu and double click Add Remove Programs find the EPSON TWAIN 5 entry highlight it and click the Add Remove button Click OK to remove the TWAIN 5 Close the Control Panel and reboot your computer Installation 1 Install the new EPSON TWAIN from the directory where you downloaded and expanded it by double clicking the setup exe file 2 Click Finish when the installation is done 3 Power on the scanner 4 Use Smart Pane
16. d Drive C Program Files Epson EPSON Smart Panel for Scanners Photo Print Utility If you did not install the program using the default location you will need to install the Update files to the directory in which you installed EPSON Smart Panel s Photo Print Utility 7 Browse to the following location C program files epson epson smart panel for scanners photo print utility and click OK Choose Folder ma xi c program files epsonsepson smart panel for 8 If you are pointing to the correct folder you will see the following screen Click Next If you do not see the screen below go back to step 6 i Phot o Print Note the full path to the destination folder may not be showing 9 You will see a Setup Complete window click Finish to complete the install 10 To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button You will see a progress window that says Setting up printer Before you print have your media type print size and Printer Driver set to the correct settings Put a photo on the document glass and Click the Print button The Select TWAIN source window will pop up select EPSON TWAIN 5 and click OK Your photo will be scanned and printed Note You can launch EPSON Photo Print as a standalone application without needing to launch Epson Smart Panel The Photo Print Utility update program will automatically put an Entry in the Start menu To find this ent
17. d EPSON unless you have manually specified the download folder location Double click this file to extract the Setup files Double click SETUP EXE The installation will start and the following screen will launch EPSON Copy Utility Setup E 6 T 8 9 elcome te the InctalfShickd Wired bor EPSOH Cap Uia Tha iraak j i a ct E PSO Corer Wie on el Coed Tiai ook Hea eo e Click Next The Confirm File Deletion dialog box appears This is required before the new version of the Copy Utility is installed Click OK to start uninstalling the files You ll see a Setup Status progress screen while the files are being removed When completed the Maintenance Complete screen appears next Click Finish lf you have Smart Panel 1 01A or 1 02A installed on your computer system then you will need to rerun the SETUP EXE to complete the installation and copy the updated Copy Utility files to your hard drive Follow steps 1 through 5 to complete this process and then go to step 10 to continue with the installation 10 If you have Smart Panel 1 03A or 2 00A then the next screen will pop up automatically Chat Gogg Files Saup has mizeran to chert copag the pogam flee IF pou mant by renee ice change ay Fes np belge copag keg nicit Back F pou ae inisi vath fhe cetris obok Meat bo bagri iak Mets Cancel Page 2 of 4 11 Click Next You will see a Setup Status progress screen while the files are being copied
18. dditional 3rd party printers Perfection 640 Perfection 1240U Perfection 1240U Photo Perfection 1640SU Perfection 1640SU Photo Perfection 1640SU Office Perfection 1250 Perfection 1250 Photo Perfection 1650 Perfection 1650 Photo Perfection 2450 Photo This updated utility also features a new user interface and a Device Settings menu for manually selecting TWAIN and printer drivers The Copy Utility program can be installed on Windows 95 98 NT4 Service Pack 4 or later 2000 and Me Copy Utility v 2 00A can be used with Smart Panel 1 01A 1 02A 1 03A and 2 00A Note Epson and other printer vendors continually release new models into the market If your printer does not work with the new Copy utility keep checking the Epson web site for the next revision The Copy utility is updated on a regular basis The new Copy Utility can be downloaded from Epson s web site Enter the URL listed below on your browser to access this web page From the Support page select your product On the Downloads page double click on the Copy Utility program and follow the on screen instructions to complete the download http support epson com filelibrary html Page 1 of 4 Installation Instructions Use these steps to install Copy Utility Is 2 3 4 3 Close Smart Panel if it is running From the Start button click Run and then Browse Search for the folder that contains the downloaded Copy Utility file By default this folder is calle
19. ease check the Epson web site for updates Photo Print can be downloaded from Epson s web site From your browser enter this URL http support epson com filelibrary html On the Downloads page click on Perfection Series Click on your scanner model On the Downloads page click on the Photo Print Utility program and follow the on screen instructions to complete the download Installation Instructions Use these steps to install the updated Photo Print Utility 1 Close Smart Panel if you have it running From the Start button click Run and then Browse 3 Search for the folder that contains the downloaded Photo Print Utility file By default this folder is called EPSON unless you specified a different download folder location 4 Double click this file to extract the Setup files Double click SETUP EXE The installation will start and the Welcome screen will launch Click Next 6 Next you will see the following screen click Browse A Sea val tel EPS OR Pheng Prii e ihes holar ok Tomsa ig the okher chd hied Te metal 6 a ferent okha Shek Greece ad aaa aha lokki ou can chape roi ip metal DRA Pod Pri be checking Canal Io cal Setup Note You must install the update files in the same directory as the original version of Photo Print in order for the update to work correctly If your installation of EPSON Smart Panel was performed using the default directory you need to install the files to the following location on your Har
20. fault directory you need to install the files to the following location on your Hard Drive C Program Files Epson EPSON Smart Panel for Scanners Photo Print Utility If you did not install the program using the default location you will need to install the Update files to the directory in which you installed EPSON Smart panel s Photo Print Utility 7 Browse to the following location C program files epson epson smart panel for scanners photo print utility and click OK Choose Folder l x Please choose the mstallation folder Path Jc program HlesVepsonepson smart panel for Directories Ca Data Co DBase Cg Inbox Cancel Ci Pm pp 4 Shared Drives Sc Network 8 If you are pointing to the correct folder you will see the following screen click Next If you do not see the screen below go back to step 6 Stun wall maal EPSON Photo Prini ir thia lolkcesirag hoda Ta instal to Gres hoder cick Het Ta atna a N gijer cick Brows and elect another You oan choos mot bo install EPSOH Fhoto Print by olcking Caroi bo et Selup Destnaton Folder oh pRobo print wility Note the full path to the destination folder may not be showing 9 You will see a Setup Complete window click Finish to complete the install 10 To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button You wil
21. he following warning messages Scan to Email only supports MS Outlook and Outlook Express 4 5 and 5 0 Launch Assistant There a supported E mal spaberniin the abam E mal cannot be proceeded E ral suspert the Paing E l meet Lobos ccd 6 0 Quel Budo Pro 0 Maecapee Hal 4 a and Hiercsolt Escuna Stan Assistant Unable bo access he scanner becuse kem resdy or another appbcation is wing Please make sure ist the Scanner amp On and connected bo your computer or doses all scanning sppbcations Note Windows XP comes with MS Outlook Express 6 0 Outlook Express 6 0 can also be installed on Windows 98 2000 Me If you install Internet Explorer 6 0 it includes Outlook Express 6 0 and will automatically install this component When you complete a scan the Launch Assistant window appears If there are no compatible e mail applications you won t see any Email Application icons see figure below Lire And Pao ihe rpe bebe i congas ninth ri Loach LTN l See or the pe ef Gee ai the bed Clicking on Refresh List brings up this Warning window again Launch Assitani There E no supported E meal oyshen in thik system Era cannot be proceeded amp mal support the pokosi E rea Eria Lotus oc mad 6 0 Guston Burdens Pro 3 0 henaa Mal 4 end Micrcanft Pochange Solution Download the patch from Epson s Support Web site at hittp support epson com The Installer should find the location of your Epson Smart Panel softwa
22. he power button or disconnect the scanner from your computer When you shut down or restart your computer you will see a blue screen and this error message Windows protection error You need to restart your computer System halted To recover you must manually power off your computer When you restart your computer Scandisk will automatically start because your system did not shut down properly Note If the scanner is left ON after stopping the FireWire Port Services and then shut down the error will NOT occur It only occurs if the scanner is turned off before shutting down Windows Solution The error is related to the Still Image Monitor The Still Image monitor is a utility that runs in the background to monitor the scanner s Start button to see if it is pushed If you use MScontig and disable the Still Image Monitor the issue will NOT occur To disable the Still Image Monitor follow these steps 1 Close all open applications and click on the Windows Start button 2 Click Run When you see the dialog box enter msconfig at the command line Click OK this opens the System Configuration Utility window 3 Click on the Startup Tab 4 Scroll down until you see the StilllmageMonitor entry and remove the checkmark from the box next to it then click Apply and OK 5 Click Yes when prompted to restart your system Page 1 of 2 Note If the Still Image Monitor is disabled then the
23. hen go to the next step 3 Click the Start button and then click Settings Select Printers You can also use Control Panel to select Printers Printers and Faxes tor Windows XP In Printers use the Add Printer Wizard to add a printer For Windows 98 and up you can try the HP LaserJet 4 For Windows 2000 and XP the Stylus Photo 750 ESC P2 works fine For Windows 95 you ll need to use an older model such as the HP LaserJet 3 series Keep in mind that other models can be used If one model doesn t work then use another one 4 Follow the on screen instructions to install the printer Once completed verify that it is the default printer 5 Launch Copy If the new default printer is compatible the program will open normally 6 Click the Device Settings button This will bring up the Device Settings user interface In the Output Device field the default printer will be listed here click on the arrow This will bring up the Output Device Chooser window The screen should look like this amp Copy Utility Copy Settings Device Settings Image Adjust aia gp S Auto Document Ext r Feeder Image Adjust 7 Change the printer name to the one you want to use and then click OK Click on the Green button to start scanning EPSON PRODUCT SUPPORT BULLETIN Date 7 10 2002 Originator JD PSB PSB 2002 07 001 Authorization p Reference N A Total Pages 1 Product s Perfection 640U 1240 1640 1250 1650 2450 series scan
24. if the computer goes into sleep mode after screen saver has started To avoid lock ups change the scanning mode before the computer goes into sleep mode or re launch Epson Scan after the computer wakes up and then change modes After scanning with the Perfection 1250 if you then close Epson Scan and disconnect the USB cable a scanner model selection dialog box may appear on the screen Click No and the box closes You can scan normally afterwards The new driver is available on the Epson web site Go to www epson com and click on Drivers amp Downloads Select your scanner model On the Downloads page look for TWAIN Driver and Epson Scan Utility v 1 28A in the Macintosh section To Install Epson Scan 1 28A 1 Launch the EPSON Scan Installer and follow the on screen instructions 2 After the TWAIN has been installed connect the USB or Firewire interface cable from the scanner to the computer To Uninstall Epson Scan 1 28A 1 Disconnect the USB interface cable from the scanner 2 Launch the EPSON Scan Installer 3 Open the drop down menu where you see Easy Install and select Uninstall 4 Click the Uninstall button Page 2 of 2 EPSON Product Support Bulletin Date 04 30 2003 Originator VS PSB PSB 2003 05 008 Authorization p Reference N A Total Pages 3 Product s Perfection 1240 1250 1640 1650 1260 1660 2400 2450 Subject Installing Smart Panel on a drive other than C This bu
25. l or Photoshop Elements to test the scanner Note There is a small possibility that you will have to reinstall the SilverFast SE and or Epson Smart Panel after the update If either of these are no longer working or give an error message use the Add Remove utility in Control Panel to remove them then reinstall the software from the CD Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 3 21 2001 Originator TC PSB PSB 2001 11 006R1 Authorization as Reference TEO1 301 Rev A Total Pages 2 Product s EPSON Perfection 1250 1650 2450 Series Scanners Subject Scan to E mail patch for Smart Panel 2 0A that provides compatibility with MS Outlook 2000 XP and Outlook Express 6 0 on Windows 98 Me 2000 XP This bulletin was created to inform you of a patch that is now available for the Scan to Email utility that is included on Epson s Smart Panel 2 0A The patch v 2 01P01E fixes an issue that may occur when using Scan to Email with MS Outlook 2000 XP and Outlook Express v 6 0 on Windows 98 Me 2000 XP It may cause the Launch Scan Assistant to display a warning message that there is no supported E mail program on this system or that the scanner is not ready Some Windows XP compliant email programs are new versions and may not be supported by the Scan to Email Utility Description of Issue When trying to use Scan to Email with MS Outlook 2000 XP and Outlook Express version 6 0 you will be able to invoke a scan but you may see one of t
26. l see a progress window that says Setting up printer Before you print have your media type print size and Printer Driver set to the correct settings Put a photo on the document glass and Click the Print button The Select TWAIN source window will pop up select EPSON TWAIN 5 and click OK Your photo will be scanned and printed Note You can launch EPSON Photo Print as a standalone application without needing to launch Epson Smart Panel The Photo Print Utility update program will automatically put an Entry in the Start menu To find this entry click on Start gt Programs gt EPSON Scanner gt EPSON Photo Print The update program will also put an EPSON Photo Print shortcut icon on your Desktop you can launch the Photo Print Utility from the shortcut If you do not want this icon on the desktop simply drag it to the Recycle Bin or highlight the shortcut icon and hit the delete key on your keyboard 2 EPSON PRODUCT SUPPORT BULLETIN Date 03 27 2002 Originator JD TC PSB PSB 2001 09 004R1 Authorization pps Reference J7E01 102 Rev A Total Pages 4 Product s Perfection 640U 1240U 1250 1640SU 1650 2450 Series Scanners Subject Updated Smart Panel Copy Utility Program for Windows Revised This bulletin provides information about the latest release of the Smart Panel Copy Utility program ver 2 00A The version 2 0A Copy Utility is compatible with the following scanner products and supports most Epson printers and some a
27. lletin was created to inform you of a procedure for installing Smart Panel on drives other than C Description Smart Panel will install on Drive C by default The procedure for specifying a different drive isn t immediately apparent Solution The following steps will allow most of Smart Panel to install on a different drive letter other than the default The Epson Twain and Scan to Web programs will only install on drive C 01 Using Auto Run let the installation start then Cancel the installation at the program selection screen 02 Using Windows Explorer locate the Epson CD open the Installers folder 03 Open the SPANEL folder found in the Installers folder 03 Open the American folder found in the SPANEL folder and double click on the Setup file with the Monitor computer icon 04 Advance through the Agreement screens 05 At the Choose Designation Location screen click on Browse See example on next page Page 1 of 3 Choose Destination Location xX setup will install smat Panel in the following folder To install to this tolder click Mex To install to a diferent folder click Browse and select another folder ou can choose natto install smart Panel by clicking Cancel to ext Setup Destination Folder L Program Files EPSON Smat Panel lt Back Next gt Cancel Page 2 of 3 eee ei eRT E TTT apts ete yaa yale beh re L wen YES installation
28. n at reduced speed when plugged into a non HI SPEED port There are no HI SPEED USE host controllers installed on this computer Inteli 82001 BABAM USE Universal Host Controller 2444 EI oS USB Root Hub 2 ports 3 EPSON Perfection 3200 aa Unused Port 4 2 Inteli 52801 BABAM USE Universal Host Controller 2442 Recommendation The EPSON Perfection 3200 will Function at reduced speed ou must add a HI SFEED USB host controller to this computer to obtain masimu performance Click on the Close button to close the window Page 1of1 EPSON PRODUCT SUPPORT BULLETIN Date 9 20 2002 Originator TC JD PSB PSB 2002 04 002B Authorization pps Reference N A Total Pages 1 Product s Perfection 640U 1240U 1640SU 1250 1650 2450 series scanners Subject Epson Smart Panel amp Security Rights on Windows 2000 This bulletin was created to inform you of an issue with Epson Smart Panel running under Windows 2000 This issue affects Smart Panel version 1 0 xA 1 01 1 02 1 03 bundled with the Perfection 640U 1240U 1640SU series and version 2 0A which is included with the Perfection 1250 1650 2450 series Description of the Issue When running Windows 2000 if Epson Smart Panel is installed from the scanner software CD and is used by members of the Administrator or Power Users Group the program works normally If a member of a restricted group Users Backup Operators Replicator Guest logs on to a computer on
29. ners Subject Copy Utility Workaround for Non Epson Printers on Macintosh Systems This bulletin was created to provide information on using Smart Panel s Copy Utility with non Epson printers on a Macintosh computer The following sections describe a workaround that can be used when Copy Utility has problems working with non Epson printers Description of Issue Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents Although Copy works with non Epson printers it does not support all models Epson periodically releases updates to support the newer models However since new printers are continually being released to market the current Copy utility may not work with the latest models When Copy Utility launches it first initializes the scanner and then the printer If it does not recognize the printer the program may lock up the system or simply stop running You may have to use the Force Quit command or restart the computer to recover Workaround As a temporary solution select the LaserWriter as the default printer and then launch Copy In Copy select the printer that you want to use Click the Copy button to auto scan and print You can use this workaround with Smart Panel 1 01A 1 02A 1 03A and 2 0A Follow these steps to configure Copy for the workaround 1 Open Chooser and select a different default printer We recommend using the LaserWriter Close Chooser when finished 2 Launch Co
30. or in ESTWS 05 Eppapp will now close IF you continue to expenence problems try restarting Your computer Solution To correct this issue the latest printer driver for the Stylus Photo 780 890 1280 785EPX printers is required You can download the latest printer drivers from Epson s Driver web site at After you have downloaded the appropriate printer driver see below for the proper installation instructions 1 Remove version 6 0 of the printer driver from Windows Control Panel by clicking on the Add Remove Programs icon and select EPSON Printer Software 2 Click Add Remove button Once this opens up you will then see your model printer highlight it and select OK Answer yes to all questions about removing files and Status Monitor 3 3 Once the Printer has been removed you can then also remove EPSON USB Printer Devices 4 You will be asked to reboot at this point power off or disconnect the printer and reboot your computer 5 After you have rebooted your computer run the setup exe program from the location of the extracted download file to install the new version of your printer driver Add Remove Programs Properties EB a 7 x Install Uninstall windows Setup Startup Disk J Ta install a new program from a floppy disk or CD ROM drive click Install 2 The following software can be automatically removed by oy Windows To remove 4 program or to modify its installed components select i
31. ort representatives will only be able to support customers who have Epson products that are configured in accordance with the operating system requirements outlined here and in the product s documentation Epson customers experiencing problems on an Epson product connected to an add in USB 2 0 or IEEE 1394 interface that does not meet the minimum system requirements will be asked to contact the interface product vendor or computer manufacturer for technical support This document is not model specific It does not include other important system requirements required to determine product compatibility on a user s computer To determine product support compatibility please refer to the specific scanner s minimum system requirements found on the outside of the product box or visit Epson s web site at www epson com The guidelines below were compiled from Microsoft s and Apple s Support websites and their published system requirements for supported interface connectivity For more information on Windows and Macintosh Interface support please refer to Microsofts online Knowledge base at www microsoft com or Apple s web site at www apple com For information on add in ce party interface products please refer to the vendor s documentation or product support web site Windows USB 1 1 Full version Microsoft Windows 98 98 Second Edition Windows Me Windows 2000 or Windows XP or Upgrade from a full version of Windows 98 98SE Me 2000 IEEE 139
32. ou of an issue under Windows Me where the Photo Print Utility in Epson Smart Panel Version 2 0 will display an error message if attached to an Epson Stylus Photo 780 890 1280 785EPX printer running printer driver version 6 0 Description of Issue The Photo Print Utility in Epson Smart Panel Version 2 0 does not work properly with the original Windows Me driver found on the following printer software CD s with driver ver 6 0 Stylus Photo 780 CPD 11725 Stylus Photo 785EPX CPD 12100 Stylus Photo 890 CPD 11718 Stylus Photo 1280 CPD 11719 1 The printer driver version can be verified by checking the lower left hand corner of the Main Tab of the Printers Properties Window EPSON Stylus Photo 780 Properties 3 2 x ta Paper eh Layout Ep Utility General Details Color Management GA Main f Automatic i PhotoEnhance Custom Normal Color Controls MicroWeave gt On High Speed On EPSON Print Preview Cancel Appl Help 2 One of the following error messages may be seen when using the Photo Print Utility with the printer driver combination listed above Eppapp ma x Eppapp hat caused an error in EPRPAT OLL Eppapp will now close Eppapp Eppapp has caused an error in ERRAPP EXE Eppapp will now close IF You continue to espenence problems IF you continue to expenence problems try restarting your computer try restarting your computer Eppapp Eppapp has caused an er
33. py Click on the Target Printer button This automatically opens Chooser Select the actual printer you will use to scan and print After completing your selection click OK to close Chooser 3 Click Print Setting and configure the printer driver settings as needed Click OK to close the Settings dialog box Click the Copy button to start scanning 5 When you are finished using Copy and you have no other print jobs open Target Printer and set the default printer back to the LaserWriter Close Copy E PSON PRODUCT SUPPORT BULLETIN Date 02 13 2002 Originator TC PSB PSB 2002 03 002 Authorization Reference N A Total Pages 2 Product s Perfection 2450PHOTO Subject Windows Me and the IEEE 1394 FireWire interface connection This bulletin was created to inform you of an issue that can occur in Windows Me when a Perfection 2450 PHOTO is connected to the IEEE 1394 FireWire port Steps to reproduce the issue The issue is limited to computer systems running Windows Me To provide a Firewire connection for your scanner you must install an OHCI compliant IEEE 1394 interface board 1 Install the TWAIN driver version 5 5xA Power on and connect your scanner to the Firewire interface on the back of your computer 2 Double click on the HotPlug icon located in the System Tray 3 Click Stop to turn off the FireWire services Windows will prompt you when it is safe to remove the scanner 4 Turn off the scanner using t
34. r in OS 10 1 Start Classic Launch your scanning application Soroeny gt Page 2 of 2 EPSON PRODUCT SUPPORT BULLETIN Date 2 16 2002 Originator JD PSB PSB 2002 02 003 Authorization pps Reference N A Total Pages 3 Product s Perfection 640U 1240 1640 1250 1650 amp 2450 series scanners Subject Copy Utility Workaround for Non Epson Printers This bulletin was created to provide information on using Smart Panel s Copy Utility with non Epson printers in Windows The following sections describe a workaround that can be used when Copy Utility has problems working with non Epson printers Description of Issue Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents Although Copy works with non Epson printers it does not support all models Epson periodically releases updates to support the newer models However since new printers are continually being released to market the current Copy update may not work with the latest models When Copy Utility launches it first initializes the scanner and then the printer If it does not recognize the printer the program will return an error The error message varies depending on the operating system and version of Copy You will most likely encounter one of the error dialogs illustrated below When you click OK to close the dialog the program takes you back to the Smart Panel main user interface Microsoft Visual C Runtime Library x
35. r logged on in Safe Mode Using the Search utility in Windows 2000 delete all files for Epson Smart Panel for scanners A System Administrator will then need to add the Restricted user to the Power Users Group before the user can install and use Smart Panel Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 9 6 2002 Originator JD PSB PSB 2002 02 003R1 Authorization pps Reference N A Total Pages 3 Product s Perfection 640U 1240 1640 1250 1650 2450 1260 1660 2400 series scanners Subject Copy Utility Workaround for Non Epson Printers This bulletin was created to provide information on using Smart Panel s Copy Utility with non Epson printers in Windows The following sections describe a workaround that can be used when Copy Utility has problems working with non Epson printers Description of Issue Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents Although Copy works with non Epson printers it does not support all models Epson periodically releases updates to support the newer models However since new printers are continually being released to market the current Copy update may not work with the latest models When Copy Utility launches it first initializes the scanner and printer If it does not recognize the printer the program will normally return an error The error message may vary depending on the operating system and version of Copy In
36. re and install the update automatically Run Setup exe and the Install wizard will find the location of Epson Smart Panel software on your hard drive and prompt you to continue Click Next The Install wizard will then finish Click Finish to complete the update and exit To verify the patch was successful open Epson Smart Panel and click on the Light bulb icon in the upper left hand corner Select About from the pull down menu You should see v 2 01P01E see figure below ANOWE EFSUN SHART FARE a a EPSON SMART PANEL version 2 01 PIE Capyiglt g Nassa Technology Copaan 2000 0001 Ad ais reserved Start the Scan to Email Utility and run through the steps again You will now find that your Email Program shows up as a registered application in the Launch Assistant window see figure below Scan to E mail Outlook Express 6 After you select your Email Program it will open with a Compose New window and your scanned file will be attached to the Email Enter an email address a subject line and some text in the body of the mail and then click Send EPSON PRODUCT SUPPORT BULLETIN Date 11 14 2001 Originator TC PSB PSB 2001 11 003 Authorization 44 Reference N A Total Pages 3 Product s EPSON Perfection 1250 1650 2450 Series Scanners and Stylus Photo 780 890 1280 785EPX Printers Subject Updated Windows Me Printer Drivers for EPSON Photo Print Utility This bulletin was created to inform y
37. rt Panel The Photo Print Utility program automatically puts an Entry in the Start menu To find this entry click on Start gt Programs gt EPSON Scanner gt EPSON Photo Print The program will also put an EPSON Photo Print shortcut icon on your Desktop you can launch the Photo Print Utility from the shortcut If you do not want this icon on the desktop simply drag it to the Recycle Bin or highlight the shortcut icon and hit the delete key on your keyboard EPS ON PRODUCT SUPPORT BULLETIN Date 9 25 01 PSB No PSB 2001 09 006R3 Reference N A Originator TC Authorization 4 Affected Product s EPSON Perfection 640U 1240U 1640SU amp 1250 1650 2450 Series Scanners Subject Updated Photo Print Utility Version 1 31A for EPSON Smart Panel v 1 0xA amp 2 0A for Windows This bulletin provides information on the latest release of the Epson Smart Panel Photo Print Utility program ver 1 31A This version of the Photo Print Utility works with the following scanner products and it provides improved compatibility and functionality with Windows Operating Systems and some non Epson printers Perfection 640 Perfection 1240U Perfection 1250 1250 Photo Perfection 1240U Photo Perfection 1640SU Perfection 1650 1650 Photo Perfection 1640SU Photo Perfection 1640SU Office Perfection 2450 Photo Note Epson and other printer vendors continually release new models into the market If your printer does not work with the updated Photo Print Utility pl
38. ry click on Start gt Programs gt EPSON Scanner gt EPSON Photo Print The update program will also put an EPSON Photo Print shortcut icon on your Desktop you can launch the Photo Print Utility from the shortcut If you do not want this icon on the desktop simply drag it to the Recycle Bin or highlight the shortcut icon and hit the delete key on your keyboard EPS ON PRODUCT SUPPORT BULLETIN Date 10 15 01 PSB No PSB 2001 09 006A Reference N A Originator TC Authorization 4 Affected Product s EPSON Perfection 640U 1240U 1640SU amp 1250 1650 2450 Series Scanners Subject Updated Photo Print Utility Version 1 31E for EPSON Smart Panel v 1 0xA amp 2 00A for Windows This bulletin provides information on the latest release of the Epson Smart Panel Photo Print Utility program ver 1 31E This version of the Photo Print Utility works with the following scanner products and it provides improved compatibility and functionality with Windows Operating Systems and most 3 party printers Perfection 640 Perfection 1240U Perfection 1250 1250 Photo Perfection 1240U Photo Perfection 1640SU Perfection 1650 1650 Photo Perfection 1640SU Photo Perfection 1640SU Office Perfection 2450 Photo Note Epson and other printer vendors continually release new models into the market If your printer does not work with the updated Photo Print Utility keep checking the Epson web site for the next revision The Photo Print Utility is updated on a reg
39. se from any of the solutions listed below 1 In the Preferences settings for Image Capture do NOT check the box for Use TWAIN software whenever possible 2 If using the Epson TWAIN in Manual mode drag a selection box around the area you want to scan in the preview window before scanning 3 Use Adobe Photoshop 7 Photoshop Elements 2 0 or other TWAIN compliant applications instead of Image Capture 4 Upgrade your MAC OS X to 10 2 5 or higher Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 04 01 2003 Originator TC PSB PSB 2003 04 003 Authorization ys Reference N A Total Pages 2 Product s All EPSON Scanners Subject Windows and Macintosh Operating System requirements for USB 1 1 2 0 and IEEE 1394 FireWire Interface connectivity This bulletin was created to inform customers of EPSON America s support policy regarding Windows and Macintosh operating system requirements for USB 1 1 2 0 and IEEE 1394 FireWire interface connectivity Reason Currently there are many add in USB 2 0 and IEEE 1394 connection host adapter products on the market that include drivers for Windows and Macintosh OS that did not originally support specific interfaces Epson has released several scanner products with built in USB 2 0 and or IEEE 1394 FireWire ports This document provides a guideline on EPSON America s support policy on the various Operating systems and the interface connections they support ERSON technical supp
40. some cases the program won t generate an error dialog instead it will launch and then quickly shut down If you get the error dialog it will typically look like one of those listed below When you click OK to close the dialog the program takes you back to the Smart Panel main user interface x Microsoft Visual C Runtime Library X Rurtime Error Program OM EFSON SMART PANEL for Scammer Copy Utt corer exe noma program termination Copy Utility The Copy utility is having difficulty communicating with the currently selected printer Please check that the printer has been installed correctly Workaround As a temporary solution select another Windows default printer i e one that s compatible with Copy and then launch Copy In Copy change the printer back to the one that you want to use Click the green and Copy button to scan and print Follow these steps to configure Copy for the workaround 1 First verify that you have installed the latest version of Copy currently 2 00A Launch Copy and look for a green screen This is version 2 00A and it should look like this amp Copy Utility Copy Settings Device Settings Image Adjust ounl OR Auto Document Erkmen Feeder Image Adjust If you don t see this on your screen then visit our web site at www epson com and download the Copy update 2 Once you have installed the update test your printer in Copy If you get an error t
41. t from the list and click Add Remove Backup Dell Installed Programs Dell ResourcelD EPSOM Copy Utility EPSON Photo Print EPSON Printer Software Tsi EPSOM Smart Panel EPSON TWAIN 5 EPSON USB Printer Devices E 2nd Film Factory Lite Add Remove OF Cancel Apply 6 9 Follow the instructions used in the Start Here poster of your printer or follow the directions on the screen only connect the USB cable or power on the printer when told to do so by the driver installation software Finish by verifying the updated driver versions as follows Stylus Photo 780 Version 6 02 P Stylus Photo 890 1280 Version 6 01 P Stylus Photo 785EPX Version 6 00 Note The updated driver version number is the same as the original but the currently posted driver is an updated one and it will resolve the issue Once the printer driver has been installed verify that is issue has been resolved by opening Epson Smart Panel and clicking on the Photo Print Button You will see a progress window that says Setting up printer Before you print have your media type print size and Printer Driver set to the correct settings Put a photo on the document glass and Click the Print button 10 When the Select TWAIN source window pops up select EPSON TWAIN 5 and click OK Your photo will be scanned and printed Note You can launch EPSON Photo Print as a standalone application without needing to launch Epson Sma
42. ular basis The new Photo Print Utility can only be downloaded from Epson s web site Enter the URL listed below on your browser to access this web page From the Support page select your product On the Downloads page double click on the Photo Print Utility program and follow the on screen instructions to complete the download http support epson com filelibrary html Installation Instructions Use these steps to install the updated Photo Print Utility 1 Close Smart Panel if you have it running From the Start button click Run and then Browse 3 Search for the folder that contains the downloaded Photo Print Utility file By default this folder is called EPSON unless you specified a different download folder location 4 Double click this file to extract the Setup files 5 Double click SETUP EXE The installation will start and the Welcome screen will launch Click Next 6 Next you will see the following screen click Browse Phora prine x Gelap weil nated EPSOM Phob Prt othe booing older To mahal ba the brew click hied Ta inatall ta a dllarent folder cheh Brownie are abet anthi bole ou can choses nod hp reha PSM Phi Ped be checking Carral ioma Jap CAF geyi Fis PS ON F in Fri Bprama mes Note You must install the update files in the same directory as the original version of Photo Print in order for the update to work correctly If your installation of EPSON Smart Panel was performed using the de
43. which an Administrator or Power User installed Smart Panel the user will receive an error when booting up to the desktop A dialog box with an OK button pops up displaying the following error message There is no Registry data for ERSON SMART PANEL Clicking OK in the dialog box does not remove the error message even if you click OK repeatedly The computer is unusable at this point and eventually locks up To recover the user must perform a hard reset and log in as a Power user or Administrator lf a member of the Restricted User group attempts to install the Epson Smart Panel software one of two things happens 1 Windows prevents the user from starting installation or 2 the installation completes and all users including Administrators and Power Users will see the Registry Data Error when booting to the desktop Reason Smart Panel loads Start button monitoring during Windows startup When logged in as a restricted user Windows returns an error message as described above because the user has insufficient rights Specifications for Smart Panel do not provide sufficient rights for restricted users to install and use Smart Panel on Windows 2000 Only Administrators users with Administrator rights and Power users have sufficient access privileges to install and use Smart Panel If a member of a Restricted user group is able to install Epson Smart Panel the program will need to be manually removed by an Administrato
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