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Epson Endeavor VL User's Manual

1. 00 0 Removing a Hard Disk From the Vertical Bay Installing a Drive in a Horizontal Bay Attaching Mounting Frames to a Hard Disk Installing the Drive 004 Connecting the Cables lees Removing a Drive From a Horizontal Bay Connecting the Hard Disk Drive Ribbon Cable to the System Board emm 9 om omo om x Eom S b oS x Dow y Somos Post installation Procedures llle yii Chapter 6 Troubleshooting Identifying Your System llle Error Messages ue ra EUR LESER RR SR LEUR E SO LE PUR UK The Computer Won t Start llle The Computer Does Not Respond llle Restoring the Power Supply llle Password Problems 2 2 Accessing Your System 2 2 Keyboard Problems 2 2 Monitor Problems 00 000 eee eee eee Diskette Problems 2 2 2 00 00 eee eee ee ee Diskette Drive Problems 000 2 ee Hard Disk Problems lees Installing the Drive a Preparing the Drive 0 2 000000 ee Accessing Data on the Drive 00 Software Problems 0 0 00 e eee eee eee Printer Problems 2 2 2 00 eee ee ee eee Option Card Problems llle Mouse Problems e e e kos e aa a E a te E aai aa Memory Module Problems ooann aaa External Cache Problems oaa anaa aaa 200000 e ee Appendix A Specifica
2. Half height tape drive CD ROM or other storage device 5l4 inch or 32 inch with mounting frames Input De vices Keyboard Detachable two position height 101 or 102 sculpted keys country dependent main typewriter keyboard numeric cursor control keypad four key cursor control keypad 12 function keys NumLock and speed settings adjustable through SETUP Physical Characteristics Width 14 8 inches 370 mm Depth 16 5 inches 412 mm Height 4 8 inches 120 mm Weight 16 7 Ib 7 5 kg with one diskette drive and one hard disk but without keyboard Specifications A 3 Power Supply Type 145 Watt fan cooled Input ranges 90 to 132 and 180 to 264 VAC switch selectable Maximum outputs 5 VDC at 18 Amps 12 VDC at 4 0 Amps 5 VDC at 0 3 Amp 12 VDC at 0 3 Amp Frequency 47 to 63 Hz Option slot power limits Maximum current 5 Volts 12 Volts 5 Volts and 12 Volts For each slot 7 Amps 1 5 Amps 0 3 Amp For all four slots 16 Amps 3 Amps 0 3 Amp Environmental Requirements Condition Operating range Non operating Storage range range Temperature 41 to 90 F 4 to 140 F 4 to 140 F 5 to 32 C 20 to 60 C 20 to 60 C Humidity 20 to 90 10 to 90 10 to 90 non condensing Altitude 330 to 9 900 ft 330 to 39 600 ft 330 to 39 600 ft 100 to 3 00
3. compatible keyboard and mouse ports Two 16 bit or 8 bit ISA option slots and two 32 bit VL Bus slots VL Bus slots can also be used for ISA cards Support for up to three internal mass storage devices Password security VL bus video card if you purchased your computer in the United States Introduction 1 The VL Bus specification means that your system supports 32 bit data transfer at speeds of up to 33 MHz and uses the full address range of the 486 processor chip Bus mastering and burst mode transfers are additional features that increase the power and performance of your computer In fact the VL Bus standard can process 20 times more data per second than an ISA bus The VESA option slots allow you to install high perform ance VESA compliant devices such as a graphics accelerator card SCSI adapter or network controller The local bus IDE interface on your system provides faster access to your hard disk drive Your computer comes with special drivers that allow you to take advantage of this interface The drivers may be already installed on your hard disk Refer to the instructions at the end of Chapter 3 for more inform ation about the local bus IDE drivers Video Card Your computer if purchased in the United States comes with a high resolution video card installed in one of the VESA option slots Special drivers and utilities included with your card allow you to take advantage of extended VGA features such a
4. If you do not correctly align the holes with the pins you could severely damage your system board when you push in the cable connector Post installation Procedures After you install or remove your drive s and replace the computer s cover follow the steps below to make sure your new configuration works properly l Run the SETUP program to configure your computer for your new set of drives See Chapter 2 for instructions If you installed a non IDE hard disk drive which requires a separate controller card to control it you need to run the SETUP program to disable the built in IDE hard disk drive interface You may need to format the drive before you can use it All EPSON supplied drives are sold already formatted Check the manual that came with the drive to see if it is already form atted If not follow the manufacturer s instructions to format the drive You also need to format the drive for the operating system you are using See your operating system manual for instructions Installing and Removing Drives 5 33 4 If you want to be able to load your operating system from a new hard disk drive you need to install it on the drive See the documentation that came with your operating system for instructions 5 34 Installing and Removing Drives Chapter 6 Troubleshooting Refer to this chapter 1f you encounter any difficulties as you set up and use your computer If thesuggestions here do not solve
5. CONFIG SYS file This file contains your system configuration information At the MS DOS prompt type TYPE AUTOEXEC BAT and press Enter toseea listing of your AUTOEXEC BAT file This file contains your system startup information Your computer s built in memory ROM contains a series of diagnostics programs called power on diagnostics which your computer runs automatically every time you turn it on These programs check internal devices such as ROM RAM the timer the keyboard controller and the hard disk drive 6 2 Troubleshooting When the system detects an error that isn t serious such as an incorrectly defined diskette drive you see an error message and the following prom pt Press Fl to run SETUP or RESUME Write down the error message If the computer detects a serious error it cancels further checking and halts system initialization The error message remains on the screen and the computer locks up If this happens see The Computer Won t Start in this chapter If none of the suggestions listed there solves the problem contact your sales representative or the EPSON Connection as soon as possible Report any error messages when you request technical assistance The following table lists error messages that may appear during power on diagnostics If you receive an error message look it up in the table below it directs you to the proper troubleshooting section in this chapter or offers a solution I
6. O Technical assistance with the installation configuration and operation of EPSON products O Assistance in locating your nearest Authorized EPSON Reseller or Service Center O Sales of accessories manuals or parts for EPSON products O Customer relations O EPSON technical information library fax service O Product literature on current and new products When you call for technical assistance be ready to identify your system and its configuration and provide any error messages to the support staff See Chapter 6 If you purchased your computer outside the United States or Canada contact your EPSON dealer or marketing location nearest you for customer support and service International marketing locations are listed at the end of this manual If you need help with any software application program you are using see the documentation that came with that program for technical support inform ation Introduction 5 CompuServe On line Support If you havea modem the fastest way to access helpful tips specifications drivers application notes tables for DIP switch or jumper settings and bulletins for EPSON products is through the Epson America Forum on Com pu Serve If you are already a CompuServe member simply type GO EPSON at the menu prompt to reach the Epson America Forum If you are not currently a member of CompuServe you are eligible for a free introductory membership as an owner of an EPSON product This member
7. Telex 71 75052 Epson Singapore Pte Ltd No 1 Raffles Place 26 00 Oub Centre Singapore 0104 Phone 533 0477 Telex 87 39536 Distributors South America SISCO Sao Paulo SP Brazil Tel 5511 574 8877 Fax 5511 572 1306 Exhibit Computer Bogota Colombia Tel 571 218 2700 Fax 571 218 5370 UPEN Computer Systems Bogota Colombia Tel 571 257 7800 Ace Computers amp Electronics Georgetown Guyana Tel 592 25 65 48 Fax 592 26 39 67 Alvimer S R L Trading Inc Ciudad Del Este Paraguay Tel 595 61 60234 Fax 595 61 60566 Control De Procesos Informaticos Lima Peru Tel 5114 328 384 Fax 5114 355 017 Interfase S A Montevideo Uruguay Tel 598 249 4600 Fax 598 249 3040 Siser Ltda La Paz Bolivia Tel 591 2 34 32 45 Fax 591 2 35 92 68 McSilver S A Bogota Colombia Tel 571 230 1014 Fax 571 230 9205 C LL D S E Quito Ecuador Tel 593 2 54 3418 Fax 593 2 55 4780 A J Vierci amp CIA Asuncion Paraguay Tel 595 21 449 220 Fax 595 21 449 234 Infocenter Asuncion Paraguay Tel 595 214 98762 Fax 595 214 49514 Peru Mercantil S A Lima Peru Tel 5114 62 2566 Fax 5114 61 8256 Caribbean Caribbean Computer Systems Ltd Bridgetown Barbados Tel 809 429 7050 Fax 809 427 6089 North Atlantic Data Systems Hamilton Bermuda Tel 809 295 7111 Fax 809 292 3834 Columbus Limited Grand Cayman We
8. electrical outlet Post installation Procedures After you install or remove options such as memory modules or a new processor you must run SETUP to update the computer s configuration See Chapter 2 for instructions You may also need to add some commands to your configuration files See your operating system manual and the manual that came with your optional equipment for instructions 4 24 Installing and Removing Options Chapter 5 Installing anc Removing Drives The instructions in this chapter describe how to install and remove optional drives in your computer You can use these instructions to install a variety of devices including diskette drives hard disk drives a CD ROM drive optical drive or tape drive Although your drive may look different from the ones illustrated here you should be able to install it the same way Some of the steps in this chapter may not apply for your drive see the documentation that came with the drive for more information Your computer can hold up to three drives in two horizontal drive bays and one vertical drive bay The upper horizontal bay contains the diskette drive that came with your system If your system came with only one diskette drive or a dual diskette drive you can install an additional device in the lower horizontal drive bay Installing and Removing Drives 5 1 Use the following illustration to help you locate the drive bays on your system vertical d
9. keyboard are physically identical they cannot be used interchangeably Be sure to plug the mouse connector into the MOUSE port or you may damage your system If your system has not already been configured or if you purchased a mouse other than the one that came with the system you may need to install a mouse driver See your mouse manual for instructions Connecting the Power Cord To connect the power cord plug the female end into the AC power INLET on the back panel WARNING To avoid an electric shock be sure to plug the cord into the computer before plugging it into the wall outlet Plug the other end of the power cord into an appropriate grounded earthed electrical outlet Setting Up Your System 1 7 7 Turning On the Computer After you set up your system you re ready to turn on the power Check the following safety precautions to avoid accidentally damaging your computer or injuring yourself O Donotconnect or disconnect any peripheral device cables including the mouse or keyboard or power cables unless the com puter power is off O Never turn off or reset your computer while a disk drive light is on This can destroy data stored on the disk O Never turn on the computer with a protective card in the diskette drive O Always wait about 20 seconds after you turn off the power before you turn it on again to prevent damage to the computer s electrical circuitry O Do not leave a beverag
10. the problem perform the steps below to identify your system and note any error messages your computer displays Then contact your sales representative or the EPSON Connection at 800 922 4911 for assistance Identifying Your System When you request technical assistance be ready to provide the serial number of your computer its system BIOS version number its configuration including the type of disk drives monitor and option cards and the names and version num bers of any software programs you are using Use these guidelines to locate information about your system Serial number Look on the back panel of the computer to find the serial number System BIOS version Restart your system You ll see the system BIOS version number displayed on the screen when your system performs power on diagnostics System Start SETUP and select the System configuration Summ ary option to see your system s configuration Troubleshooting 6 1 MS DOS version Softw are versions CONFIG SYS AUTOEXEC BAT Error Messages At the MS DOS prompt type VER and press Enter to see the MS DOS version num ber In Windows applications select About from the Help menu As your software application starts 1t usually displays a version number on the banner screen Also you can check your application documentation for a version num ber At the MS DOS prompt type TYPE CONFIG SYS and press Enter toseea listing of your
11. 17 removing from computer 5 14 5 27 30 secondary 5 4 SETUP options 2 5 8 2 13 slave 5 4 types 2 7 8 vertical drive bay 5 1 3 5 5 13 5 15 16 Hardware interrupts A 9 Heat sink 4 20 4 22 Help EPSON Connection Intro 5 6 1 High resolution graphics adapter card see Video cards Horizontal drive bay installing drive in 5 16 19 5 21 23 5 25 26 locating 5 2 removing drive from 5 27 30 Hot key 2 15 3 8 Humidity A 4 I O control options 2 12 IDE drive 2713 6 15 A 2 IDE drivers Intro 2 2 18 3 11 Indicator lights hard drive access 1 10 power SPEED bores Input ranges power supply A 4 Interfaces local bus IDE PES A 2 VESA local bus Intro 2 Index 3 International marketing locations Intro 4 Interrupts hardware ISA slots Intro 4 14 A 2 J Jumpers changing settings 4 6 8 external cache 4 6 7 factory settings 4 7 functions 4 6 7 hard disk drive 6 15 location 4 3 main system board 4 3 monitor 6 12 option card 6 20 processor type 4 6 7 4 20 K K B port 1 6 Key delay 2 13 Key disk 3 9 Key rate 2 13 Keyboard commands connecting 1 6 error message hot key 2 15 3 8 interface key delay 2 13 key rate 2 13 lock 2 15 3 8 Num Lock setting 2 13 6 11 A 3 port Intro l 1 6 problem 6 10 SETUP options 2 13 specifications speed commands test 2 13 Lighting for comput
12. Inc Torrance California USA 3 94 Me Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the computer Unplug the computer before cleaning Clean with a damp cloth only Do not spill liquid on the computer Do not place the computer on an unstable surface or near a radiator or heat register Do not block or cover the openings in the computer s cabinet Do not insert objects through the slots Useonly the type of power source indicated on the computer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not let the computer s power cord become damaged or frayed If you use an extension cord with the computer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes Except as specifically explained in this Users Guide do not attempt to service the computer yourself Unplug the computer and refer servicing to qualified service personnel under the following conditions If the power cord or plug is damaged if liquid has entered the computer if the computer has been dropped or the cabinet damaged if the computer does not operate normally o
13. ROM drive or an optical drive How to Use this Manual You don t have to read everything in this book to use your computer see the following chapter summaries to find the sections you need Chapter 1 provides steps for setting up your system and connecting peripheral devices Chapter 2 describes how to run the SETUP program to define your computer s configuration Do this the first time you use your computer and again if you change your configuration Chapter 3 covers general operating procedures such as resetting the computer entering a password and changing the processor speed Chapter 4 describes how to install optional equipment such as interface cards microprocessor upgrades and memory modules Chapter 5 explains how to install and remove disk drives Chapter 6 contains troubleshooting tips Appendix A lists the specifications of your computer At the end of this manual you ll find a Glossary an Index and a list of international marketing locations 4 Introduction Where to Get Help If you purchased your computer in the United States or Canada EPSON provides customer support and service through a network of Authorized EPSON Service Centers EPSON also provides support services through the EPSON Connection In the United States dial 800 922 4911 You can also contact EPSON at 310 782 0770 and ask for the EPSON Connection In Canada dial 800 GO EPSON Call the EPSON Connection for the following
14. See also Interface and Serial Glossary 1 1 Pathname The directory name s you specify to locate a file For exam ple the pathname for the file SALES stored in the subdirectory BUSINESS is BUSINESS SALES Peripheral device An external device such as a printer or a modem connected to a computer that depends on the computer for its operation Port A physical socket on a computer to which you can connect a peripheral device Power on diagnostics Tests stored in a computer s ROM that the computer runs to check its internal circuitry peripheral device configuration and operating status each time you turn it on or reset it Processor speed See Operating speed Prompt A message displayed to request information or tell you what action to perform next See also Command prompt RAM Random Access Memory The area of the computer s memory used to run programs and store data while you work All data in RAM is erased when you turn off or reset the computer 12 Glossary Read To gather data from one source such as a disk and transfer it to a device such as a screen or a printer For example when you open a file stored on disk the computer reads the data from the disk and displays it on the screen See also Write Read write head The physical device inside a disk or tape drive that reads data from and writes data to the magnetic surface of the disk or tape Redl time clock A clock inside the
15. Set Password options then press Enter If you do not want to set a new password go to step 9 If you want to set a new password go to step 8 To set a new password set the Password State option to Installed and press Enter Type a new password at the prompt and press Enter You must enter it twice See Chapter 2 for more information Now go to step 10 To disable the password press PgUp or PgDn until the Password State option 1s set to Not Installed then press Enter See Chapter 2 for more information 10 Save your settings as you exit SETUP The computer reboots If you disabled password security you do not see the password prompt and can access your computer immediately If you set a new password you see the password prompt Keyboard Problems If you have trouble with the keyboard check the following L If the screen displays a keyboard error message when you turn on or reset the computer make sure the keyboard is securely connected to the correct port See Connecting the Keyboard in Chapter 1 for instructions If nothing happens when you type on the keyboard see The Computer Does Not Respond above 6 10 Troubleshooting If the cursor keyson the numeric keypad do not work properly the Num Lock function may be on When Num Lock is on the keys on the numeric keypad work only as numbers If the Num Lock light in the upper right corner of the keyboard is lit press Num Lock to turn off the
16. also has a plastic guiderail and metal grounding plate attached to it If so follow step 1 on page 5 6 to remove the guiderail and grounding plate Then go to Installing the Drive on page 5 18 Attaching Mounting frames to a Hard Disk To attach mounting frames to a hard disk drive follow these steps I Locate the two mounting frames and the screws that came with the drive As shown below place a mounting frame on one side of the drive and align it so that the holes in the drive are approximately in the middle of the oval holes in the frame Then secure the mounting frame to the drive with the two screws mounting frame Installing and Removing Drives 5 1 3 Repeat step 2 to attach a mounting frame to the other side of the drive Installing the Drive Follow these steps to install the drive in a horizontal drive bay 1 Locate the two metal guiderails and screws that came with the computer 2 Using the appropriate screw holes attach one guiderail to each side of the drive or each mounting frame 1f attached as shown below The bracket on the guiderail should be near the end of the drive opposite the connector mounting frames brackei guiderail 5 18 Installing and Removing Drives If you are installing a drive in the lower bay remove the two retaining screws securing the metal cover to the front of the computer and remove the cover Store it in a sa
17. among various hardware components and between the hard ware and your operating system Boot The process a computer performs to check its com ponents and then load the operating system into memory Burst mode transfer A transfer of data at every clock cycle of the computer which alm ost doubles the normal transfer rate 2 Glossary Bus A wire or group of wires that sends information between components in the computer The speed of a bus increases by the number and width of the channels the bus uses to move data Bus mastering The process of taking over control of the bus This allows a local bus device to exchange data directly with another local bus device resulting in a faster transfer of inform ation See also Local bus Cache A high speed memory buffer that stores frequently used data where your microprocessor can access it faster Your computer s external cache is expandable to 256KB CGA Color Graphics Adapter A display adapter card that can generate up to 25 lines of text with 80 characters on each line two color graphics at 640 x 200 resolution or four color graphics at 320 x 200 resolution Chip A piece of silicon containing miniature transistors and resistors wrapped in insulating material Chips process electrical signals sent to them and then transmit the processed signals to the computer system Also called an integrated circuit See also CPU Glossary 3 CMOS Complementary Metal O
18. computer that keeps track of the time and date even when the computer 1s turned off by using power from a backup battery Refresh rate The frequency with which a monitor can redraw a screen 1m age The faster the refresh rate the less the screen will flicker Reset To restart a computer without turning it off You can reset your computer by pressing Ctrl Alt Delete Resetting erases all data stored in RAM and reloads your operating system ROM Read Only Memory Memory that can only be read and cannot be modified ROM retains its contents even when you turn off the computer by using power from a backup battery Glossary 1 3 Root directory The main directory in a hierarchical disk directory structure All other directories are subdirectories of the root directory RS 232C A standard type of serial communication You can connect an RS 232C device to either of the computer s RS 232C serial ports Serial The type of communication that transmits data from a serial interface to a serial device over a single wire See also Interface and Parallel Shadow RAM The feature in your computer that copies the contents of the system video and external BIOS ROMs into the RAM area of memory to speed up processing SIMM See Memory module Subdirectory In a hierarchical disk directory structure a group of files in a directory within another directory or the root directory System diskette A diskette that cont
19. coprocessor OF8 OFF Math coprocessor 1FO 1F8 Hard disk 200 207 Game I O 1ED CPU speed detection 278 27F Parallel printer port 2 2B0 2DF Alternate enhanced graphics adapter 2E1 GPIB adapter 0 2E2 2E3 Data acquisition adapter 0 2F8 2FF Serial port 2 300 31F Prototype card 360 363 PC network low address 368 36B PC network high address 378 37F Parallel printer port 1 Specifications A 11 System VO adaress map continued Hex address Assigned device 380 38F SDLC bisynchronous 2 390 393 Cluster 3A0 3AF SDLC bisynchronous 1 3BO 3BF Monochrome display and printer adapter 3CO 3CF Enhanced graphics adapter 3DO 3DF Color graphics monitor adapter 3FO 3F7 FDD controller 3F8 3FF Serial port 1 6E2 6E3 Data acquisition adapter 1 790 793 Cluster adapter 1 AE2 AES Data acquisition adapter 2 B90 B93 Cluster adapter 2 EE2 EE3 Data acquisition adapter 3 1390 1393 Cluster adapter 3 22E1 GPIB adapter 1 2390 2393 Cluster adapter 4 42E1 GPIB adapter 2 62E GPIB adapter 3 82E1 GPIB adapter 4 A2EI GPIB adapter 5 C2FI GPIB adapter 6 E2EI GPIB adapter 7 O address 000 OFF are reserved for the system board I O address 100 3FF are available on the I O channel A 12 Specifications Glossary Access speed The time it takes
20. enter your system password Entering a Password Follow these steps to enter a password 1 Select option 3 Set Password options from the main menu 2 Press PgDn until you see New Install displayed for the Password state option The cursor moves to the Enter password option field 3 Type the password you want to use and press Enter The password can be up to eight characters and or numbers As you type the password the screen displays an asterisk for each character you type 4 The cursor moves to the second Enter password option field Type your password again and press Enter You again see an asterisk for each character you type If you enter the same password correctly you see the message Correct password installed If you enter the password incorrectly you see the message Incorrect not installed You must retype the password correctly 5 As you exit SETUP make sure you save the new settings When the system reboots you see the password prompt 2 14 Running the SETUP Program Changing or Deleting a Password If you want to change your password follow the same steps as to enter a new one When the cursor is at the Enter password option type the new password you want to use To delete a password select Not Installed for the Password state option Whenever you delete your password using SETUP make sure you save the new settings as you exit the SETUP program Setting the Keyboard Lock Option SETUP pr
21. for a device such as memory or a disk drive to return data For example your computer s SIMMs return data requested by the microprocessor at an access speed of 70ns Address The location where inform ation is stored in a com puter s memory Analog monitor A monitor that generates or responds to analog data Analog data 1s transmitted by varying the voltage levels in a continuous current and can produce an infinite num ber of colors or gray shades Application program A software program that performs a specific task such as word processing Note that an application program is different from an operating system which controls the computer s hardware and software Asynchronous Data transmission in which one machine sends data to another one character at a time at intervals that do not need to be synchronized to a timing device such as a system clock Glossary AUTOEXEC BAT file The batch file your computer runs automatically whenever you load MS DOS It configures the installed system devices and sets various user preferences See also Batch file Base memory See Conventional memory Batch file A file that executes commands automatically Batch files are text files with the filename extension BAT When you type the filename the operating system sequentially executes the commands in that file BIOS Basic Input Output System Routines in ROM Read Only Memory that handle the transfer of information
22. free connector on the end of this cable If there is a hard disk drive in the lower horizontal bay the middle connector is attached to that drive Notice the small tab in the middle of the cable connector align this tab with the notch in the hard disk drive connector as shown in the following illustration Note When the hard disk drive ribbon cable is positioned correctly the red wire on the cable aligns with pin 1 on the drive connector To identify pin 1 look for a 1 or 2 at the connector on the drive s circuit board Installing and Removing Drives 5 11 power supply 4 Make sure the holes in the cable connector fit over all the pins in the hard disk drive connector then push in the connector Caution If you do not correctly align the holes with the pins you could severely damage your hard disk drive when you push in the cable connector 5 12 Installing and Removing Drives Locate one of the power supply cables that lead from the power supply behind the horizontal drive bays The power supply cables may be secured in a plastic band on the side of the power supply If so unfasten the band to access the cables you can use any one that is free If your drive requires a small power supply cable connector use the small connector Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk driv
23. have installed the SIMMs correctly They may be the wrong type or they may not be inserted all the way See Memory Modules SIMMs in Chapter 4 and make sure you followed all the instructions Be sure to run the SETUP program after you install or remove memory modules to autom atically update your memory configuration See Chapter 2 for instructions Troubleshooting 6 21 3 If you still have trouble with your SIMMs write down any error messages that appear and contact your sales representative or the EPSON Connection for assistance Extemal Cache Problems If you added extra cache memory to your system by having cache DIP chips installed and that memory is not operating properly check the following If the cache memory amount displayed by the power on diagnostics program is incorrect the cache may have been installed incorrectly by the factory or your Authorized EPSON Servicer Call your sales representative or servicer to describe the problem Were jumpers J4 through J7 set to indicate the new amount of cache Check the jum pers to see 1f they are set correctly See Changing the Jumper and DIP Switch Settings in Chapter 4 for instructions If you still have trouble with your external cache write down any error messages that appear and contact your sales representative or the EPSON Connection for assistance 6 22 Troubleshooting Appendix A Specifications CPU and M
24. if this 1s the case Additionally some copy protected programs require the computer to run at slow speed while accessing the program on a diskette These programs also usually require you to leave a key disk the diskette that contains the copy protection n the diskette drive If you use a copy protected program you can change the speed to slow to access the diskette and return it to fast speed when you are finished If you want your computer to always start at slow speed you can change the default setting through SETUP See Chapter 2 for instructions You can change the processor speed temporarily by entering one of the following commands from the numeric keypad on your keyboard O To select slow speed press Ctrl Alt O Toselect fast speed press Ctrl Alt Using Your Computer 3 9 Hold down the Ctrl key and the Alt key simultaneously and then press the or key on the numeric keypad Note You can use the commands listed above while you are running a program However if the program uses one of these commands for another function you cannot use it to change the processor speed You can however enter the command at the MS DOS command prompt or change it through the SETUP program The speed setting remains in effect until you reset the computer change the speed with a keyboard command or change the speed using SETUP 3 10 Using Your Computer Local Bus IDE Drivers These drivers allow
25. in this socket however you need to remove the current microprocessor first To remove the microprocessor chip follow the instructions on page 4 20 O You ll need to remove any video card or other option cards that block your access to the microprocessor socket before you remove the existing processor to install the new chip You can replace the card or cards after the new processor is installed Installing and Removing Options 4 19 O When you upgrade an SX based processor to a DX or Pentium based processor you need to change the jumper setting of JI to position A O You may need to change DIP switch settings to match the speed of your new processor See page 4 7 for more information O For SX2 DX DX2 DX4 or Pentium OverDrive processors you need to install a heat sink on the chip O After you install the processor and replace the computer s cover run the SETUP program so your computer can update its configuration See Chapter 2 for instructions You need only run the program and save the configuration you do not need to change any settings Replacing the Microprocessor Follow these steps to replace the microprocessor chip in your computer 1 Remove any video card or other option cards that may be blocking your access to the microprocessor socket See page 4 16 2 Use the illustration on page 4 3 to locate the microprocessor on the system board The microprocessor chip is inserted in a ZIF Zero Insertion Fo
26. it properly Caution Never remove a diskette or reset or turn off the computer while a diskette drive light is on You could lose data Also remove all diskettes before you turn off the com puter Using Your Computer 3 5 Stopping 2 Command or Program You may sometimes need to stop a command or program while it is running If you have entered an MS DOS or application program command that you want to stop try one of the following O Press Pause O Hold down the Ctrl key and press C O Hold down the Ctrl key and press Break If these methods do not work you may need to reset the computer as described below Do not turn off the computer to exit a program or stop a command unless you have to because the com puter erases any data you did not save Resetting the Computer Occasionally you may want to clear the computer s current settings or its memory without turning it off You can do this by resetting the computer For exam ple if an error occurs and the computer does not respond to your keyboard entries you can reset it to reload your operating system and try again However resetting erases any data in memory that you have not saved so reset only when necessary Caution Do not reset the computer to exit a program Some programs classify and store new data when you exit them in the normal manner If you reset the computer without properly exiting a program you may lose data Using Your Comput
27. keep your wrists straight the slope of the keyboard should be no more than 25 degrees Try not to hit the keys too hard using too much force creates tension in your hands Also leave enough room on your work surface so you can freely move the mouse or other pointing device and be sure to rest your hands occasionally Varying Your Posture and Movements While sitting at the computer try to vary your posture and movements Your seat and backrest should be wide enough and there should be enough room under your desk so that you can sit in a variety of positions throughout the day Be sure to occasionally stop working at your computer and perform other tasks Also take periodic breaks stand up stretch and move around Lighting the Room While it is important to have adequate lighting in your work area make sure it 1s not too bright When a light source is very bright your eyes get tired by having to continually readjust between the relative dimness of the screen and the bright surroundings It is best to control the amount of daylight that enters the room and keep bright light sources out of your field of vision when you are looking at the screen Using Your Computer 3 3 Positioning and Viewing the Monitor Place the monitor directly in front of you and sit about an arm s length away from it To minimize glare and reduce eye fatigue position the monitor so that sunlight desk lamps and overhead lights do not shine directly
28. pins when inserting it If the connector has retaining screws tighten them Plug the monitor power cord into the monitor s power inlet Plug the other end of the power cord into an appropriate grounded electrical outlet power strip or surge protector 1 4 Setting Up Your System 3 Connecting a Printer or Other Device Your computer has one parallel port and two serial ports To connect a printer or other peripheral device follow the instructions below Using the Parallel Port Follow these steps to connect a parallel printer to your computer 1 Place the printer next to the computer so that the backs are facing you 2 Align the connector end of the printer cable with the PARALLEL port and plug it in If the connector has retaining screws tighten them 3 Connect the other end of the cable to the printer To secure the cable squeeze the clips at each side of the printer port and push them into place 4 Plug the printer s power cord into an appropriate grounded earthed electrical outlet power strip or surge protector Using the Serial Ports If you havea printer a modem or other peripheral device with a serial interface you can connect it to one of the serial RS 232C ports on the back of the computer These ports usea DB 9P connector so be sure you have a compatible cable To connect a serial device insert the connector into one of the ports marked SERIAL 1 and SERIAL 2 If youare connecting only o
29. remove the option card connector board to access certain components on the main system board such as the disk drive connectors Follow these steps 1 Remove the video card and any option cards See the instructions above 2 Remove the retaining screw securing the bracket on the option card connector board to the power supply bracket 3 Pull the board straight up and out of its socket and set it aside 4 18 Installing and Removing Options Replacing the Option Card Connector Board If you removed the option card connector board refer to the illustration on page 4 14 as you follow these steps 1 Position the board above its slot and then firmly push it straight in 2 Secure the board to the power supply with its retaining screw Now you can re install the video card and any option cards you removed See page 4 14 for instructions Upgrading the Microprocessor You can increase your system s speed by installing a new microprocessor chip your system supports SX SX2 DX DX2 DX4 or Pentium OverDrive processors You can purchase upgrade kits from EPSON or buy the individual components separately Complete instructions for installing the processor are provided in the manual that comes with it Please follow those instructions carefully along with the following guidelines O Refer to the illustration on page 4 3 to locate the microprocessor socket on the system board You can install the new processor directly
30. that allows you to display high resolution graphics on an EGA monitor It can display up to 43 lines of text with 80 characters on each line or it can display monochrome or 16 color graphics at resolutions up to 640 x 350 Expanded memory Memory that specially written MS DOS programs can use when an expanded memory manager program maps that memory into an accessible area See also Memory manager 6 Glossary Extended memory Memory above 1MB that is accessed by 386 or 486 microprocessors when they are operating in protected or virtual mode This memory is available to OS 2 programs but is available to MS DOS only if an extended memory manager program is installed See also Expanded memory and OS 2 Format To prepare a new disk or an old one you want to reuse so that the data you store on it can be used by your operating system Formatting divides a disk into tracks and sectors and creates addressable locations where your operating system can find the data Heat sink A device used on some microprocessors to absorb and dissipate heat High density A type of diskette form at that allows you to store more data than on single or double density diskettes A 5 25 inch high density diskette can store 1 2MB of data A 3 5 inch high density diskette can store 1 44MB of data IDE Integrated Drive Electronics A type of hard disk drive interface in which the controller is on the drive instead of ona controller card You
31. you may have a second drive of a different size or capacity SETUP offers five possible selections for your diskette drives A and B D 360KB 5 25 inch O 1 2MB 5 25 inch O 720KB 3 5 inch O 1 44MB 3 5 inch O 2 88MB 3 5 inch O Not Installed Check the settings for both drives and correct them if necessary If you haveonly one diskette drive or 1f you install a drive that does not use the diskette drive controller for instance an IDE or SCSI drive in the lower bay select Not Installed forDiskette drive B If you install a combination dual diskette drive the top drive is A and the bottom drive is B Setting the Hard Disk Drive s The SETUP program lets you select the type of hard disk drive s installed in your computer If you have two hard disk drives the first one 1s C and the second one is D Be sure to choose the correct setting for both drives Follow these guidelines O If you have only one hard disk drive or if you installed a second drive that doesn t use the IDE controller select None for Hard disk D Running the SETUP Program 2 5 O Select the drive type number that matches your drive See Hard Disk Drive Types below Hard Disk Drive Types The following table lists the types of standard hard disk drives you can use Check this table and the documentation supplied with your hard disk to find the correct type number for your drive If none of the types listed matches your drive see Defining You
32. you set the necessary jumpers on the main system board See Chapter 4 for more information Did you run the SETUP program to update your computer s configuration after installing the card See Chapter 2 If you used the option card to add an external device to your computer did you use the proper cable to connect the device to the card Did you perform the correct setup procedures for the software you are using with the option card See your option card or software manual for instructions 6 20 Troubleshooting Mouse Froblems If you have trouble with your mouse or you see an auxiliary device error message check the following L Make sure the mouse cable is securely connected to the mouse port and not the keyboard port If you have a serial mouse make sure it is securely connected to the correct serial port See Chapter 1 for instructions Did you install the mouse driver correctly See your software manual and the documentation that came with your mouse for instructions Windows installs a mouse driver autom atically If you are using a serial mouse did you disable the built in mouse port with SETUP and enable the correct serial port See Chapter 2 for instructions Memory Module Problems If you added extra memory to your system by installing SIMMs and that memory is not operating properly check the following L If the memory count displayed by the power on diagnostics program is incorrect you may not
33. 0 m 100 to 12 000 m 100 to 12 000 m Maximum 68 F 104 F 134 F wet bulb 20 C 40 C 57 C Acoustical 40 dB A N A N A noise A 4 Specifications Power Source Requirements 120 Volt power source requirements Reference AC plug Plug type standards Power cord North America ANSI C73 11 UL CSA Listed 125V 10A NEMA Type SJT 5 15 P no 18 3AWG IEC 83 or no 16 3AWG or lt HAR gt 300V 10A or 13A 240 Volt power source requirements Reference Plug type standards Power cord Europe CEE 7 7 lt HAR gt 240V 10A to EC 83 1 00 mm 16A EC 127 300V 10A HD 21 UK BS 1362 lt HA R gt 240V 10A BS 1363A 1 00 mm EC 83 300V 10A EC 127 HD 21 EN 60 320 1 ASTA mark Australia AS C112 lt HAR gt 240V 10A IEC 127 1 00 mm HD 21 300V 10A North America ANSI UL CSA Listed 240V 15A C73 20 Type SJT NEMA no 18 3AWG 6 15 P 300V 10A IEC 83 UL 198 6 Specifications A 5 Tested Operating Environments Although your system will run most software applications the following operating environments have been tested for compatibility with your system As new environments become available these also will be tested Microsoft MS DOS 6 20 Novell DR DOS 6 0 Novell NetWare 2 2 3 12 and 4 01 Novell NetWare Lite 1 1 Novell UnixWare 1 1 IBM OS 2 2 1 SCO UNIX release 3 2 version 4 2 SCO Open Desk top 3 0 M
34. 5 7 69 38 1024 9 65535 1024 7 77 39 767 4 65535 767 62 325 40 820 6 65535 820 7 41 41 1023 0 65535 1023 7 85 42 1001 5 65535 1001 7 125 43 978 4 65535 978 35 234 44 919 6 65535 919 7 122 45 1011 5 65535 1011 22 163 ELS170AT 46 828 0 65535 827 34 137 47 USER TYPE Actual formatted size may be slightly different than size on drive label Running the SETUP Program 2 7 Defining Your Own Drive Type If the parameters for your hard disk listed in its documentation do not match any of the types listed in the table above you can define your own type Follow these steps 1 With the cursor on the drive you are defining press PgUp until you see type 47 2 Press gt to move the cursor into the parameter fields 3 Enter the appropriate values from the table below Drive type options Heading Description Cyln he number of cylinders on the drive Head The number of read write heads in the drive WPcom he precompensation cylinder LZone The landing zone the area on which the computer parks the heads Sec he number of sectors on the drive Press after typing each number Check your drive documentation for the correct value if SETUP does not accept a value you ve typed SETUP provides the hard disk size based on the other values you entered Setting the Primary Display Type The Primary display option lets you define the type of adapter you are using for your primary display If you connecte
35. Default SETUP Values on page 2 16 Starting the SETUP Program To start SETUP make sure there is no diskette in the diskette drive then turn on your computer If your computer is already on turn it off wait 20 seconds and then turn it on again After the power on diagnostics you see the following prompt on the screen Press lt Del gt If you want to run SETUP As soon as you see this message press Delete 2 2 Running the SETUP Program If you do not press Delete within approximately five seconds the computer starts loading the operating system and you will not be able to run SETUP If this happens reset the computer and try again See Chapter 3 if you need instructions for resetting your computer When you press Delete you ll see a SETUP menu containing these options Start operating system Run SETUP Set password options Display system board help Load default SETUP value SAVE settings and exit Exit without saving setting o0 0 m Type the number of the menu option you want to select or use Tor to move the cursor over the option you want to select and press Enter As you highlight each menu selection you Il see a description of the option at the bottom of the screen Entering SETUP Options You can verify or change all SETUP functions except the password options from menu option 2 Run SETUP To select this option press amp to highlight it then press Enter You see the SETUP screen This s
36. For instructions see page 5 4 Removing the Mounting Frames Your hard disk drive may have mounting frames attached to it as shown below You need to remove these frames before you can install the drive in the vertical bay mounting fram Installing and Removing Drives 5 5 Follow these steps to remove the mounting frames 1 On your hard disk drive there may bea plastic guiderail and metal grounding plate attached to one of the mounting frames If so remove the screws securing them to the mounting frame as shown below and remove the guiderail and grounding plate 2 Then remove the two screws securing each mounting frame to the drive and remove the frames as shown below 5 6 Installing and Removing Drives Installing the Hard Disk To install the hard disk drive you first need to attach it to the mounting plate in the vertical drive bay Follow these steps 1 Remove the screw securing the mounting plate to the horizontal drive bays and set 1t aside Then slide the mounting plate in the direction of the arrow and lift it out horizontal drive bays mounting plate Installing and Removing Drives 5 7 2 Turn the hard disk drive so the components face up and the connectors face left Then place the mounting plate on the hard disk drive and align the four holes in the plate with the four holes in the drive as shown below bracket e d C pe connectors Bc
37. Hz ON ON OFF Factory set according to processor type Other D P switch settings Switch Setting Function 4 ON Disable password security feature OFF Enable password security feature 5 ON Select color monitor OFF Select monochrome monitor o t ON External cache installed OFF External cache not installed 7 Reserved for future use Factory setting Factory setting based on whether external cache is installed Installing and Removing Options 4 7 Setting the Jumpers If you need to change any jumper settings follow these steps l Refer to the illustration on page 4 3 to locate the jumpers at the edge of the system board A jumper s setting is determined by where the jumper is placed on the pins For three pin jumpers the jumper connects pin 1 and the middle pin position A or pin 3 and the middle pin position B as shown below You can also set a jumper to the off position by placing it on only one of the end pins To move a jumper from one position to the other use needle nose pliers or tweezers to pull it off its pins and gently move it to the desired position Caution Be careful not to bend the jumper pins or damage any surrounding components on the main system board 4 8 Installing and Removing Options Setting the D P Switches If you need to change any of the DIP switch settings follow these steps L Locate the DIP switch block at th
38. Intro l A 2 video card Intro 1 2 A 2 VGA controller device drivers Intro 2 2 18 display adapter Intro 2 2 8 9 2 interface A 2 port 1 4 e cd utilities Intro 2 VGA PGA EGA 2 8 9 Video BIOS ROM Intro 1 2 12 Video cards configuring 2 8 9 DIP switches 4 6 7 4 15 display adapter Intro 2 2 S 9 installing 4 14 16 jumpers 4 15 problems 6 4 removing 4 16 VESA local bus Intro l 2 A 2 Video controller Video monitor see Monitor VI Bus Intro l 2 A 2 W Windows 1 10 Write protection 6 13 1 ZIF socket 4 20 22 8 Index Epson America USA Epson America Inc 20770 Madrona Avenue Torrance CA 90509 2842 Tel 310 782 0770 Fax 310 782 5051 EPSON Connection Tel 800 922 8911 EPSON Direct P O Box 2858 20770 Madrona Avenue Torrance CA 90509 1111 Technical support and sales Tel 800 374 7300 FAX 320 782 4455 Tel 310 782 5478 Epson America Intemational Epson Latin America Epson Mexico S A De C V Miami FL USA Mexico D F Mexico Tel 305 265 0092 Tel 525 395 9897 Fax 305 265 0097 Fax 525 395 9499 Epson Argentina S A Epson Do Brasil Buenos Aires Argentina Sao Paulo SP Brazil Tel 541 322 7487 Tel 5511 813 3044 Fax 541 322 4637 Fax 5511 210 9290 Epson Chile S A Epson Venezuela S A Santiago Chile Caracas Venezuela Tel 562 232 8966 Tel 582 241 0433 Fax 562 233 3197 Fax 582 241 6515 Epson Cost
39. L C 3 6 6 716 18 PAUSE 3 6 6 18 SHIFT PRINTSCREEN 6 19 Controller diskette drive hard disk Coprocessor math Intro l Intro 3 2 3 Copy protected programs A S Index 1 Cover computer removing computer replacing 4 23 drive bay 5 19 5 29 CPU central processing unit see Processor CTRL ALT CTRL ALT Bal CTRL ALT DELETE CTRL ees Ae s m CTRL C 3 6 6 7 6 18 Customer a Intro 5 D Date setting Default values SETUP 2 16 Device drivers local bus IDE Intro 2 2 18 3 11 VGA Intro 2 2 18 Diagnostics power on 1 9 6 2 DIP switches clock speed 4 6 7 4 20 4 22 display external de 4 6 7 functions 4 6 7 monitor 4 6 7 6 4 6 12 password 4 6 7 printer 6 19 setting Diskette drive cable 5 22 24 5 26 27 configuration 5 2 5 33 connector 5 31 controller error messages 6 13 faceplate 5 21 5 30 inserting diskettes in 6 12 installing 5 16 locating post installation problems 6 12 6 14 Diskette drive continued release button removing diskettes from seek test SETUP 2 11 SETUP option specifications Diskette s error messages 6 13 formatting 6 13 inserting 6 12 key 3 9 problems 6 12 removing write protecting 6 13 DMA assignments A 8 DOS see MS DOS Drive bay cover 5 19 5 29 horizontal 5 2 3 locating vertical 5 1 3 5 5 5 7 5 14 15 Drive ribbon cable see Ca
40. P lets you verify or change the following O Current date and time LI 020 0 0 0 8 8 0 O Type of diskette drive s installed Type of hard disk drive s installed Type of video display adapter you are using Processor speed System booting sequence Diskette drive seek test System memory Coprocessor support Shadow ROM options Keyboard options Peripherals options Password options Running the SETUP Program 2 1 The configuration you define through SETUP is stored in a special area of memory called CMOS RAM This memory is backed up by a battery so 1t is not erased when you turn off or reset the computer Whenever you reboot the computer it checks the settings and if it discovers a difference between the information in the CMOS RAM and its actual hard ware configuration it prompts you to run SETUP You see a message describing the error as well as the following prompt at the bottom of thescreen Press Fl to run SETUP or RESUME If this happens press F1 to run SETUP and correct the setting Another SETUP option displays information about your system board This information provides a useful reference about jumper and DIP switch settings SIMM configuration and hot key combinations See page 2 16 for more information SETUP also lets you restore the default values for your configuration This is useful if you have made changes but don t want to keep them you can restore all the default settings See Loading
41. User s Guide Printed on 50 recycled paper with D 10 post consumer content IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties either express or implied by or with respect to anything in this manual and shall not be liable for any implied warranties o fmerchantability and fitness for a particular purpose or for any indirect special or consequential damages Some states do not allow the exclusion of incidental or consequential damages so this exclusion may not apply to you COPYRIGHT NOTICE All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Epson America Inc No patent liability is assumed with respect to the use of information contained herein Nor is any liability assumed for damages resulting from the use of the information contained herein Further this publication and features described herein are subject to change without notice TRADEMARKS EPSON isa registered trademark of Seiko Epson Corporation Endeavor is a trademark of Epson America Inc EPSON Connection and EPSON Direct are service marks of Epson America Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective companies Copyright 1994 by Epson America
42. a Rica S A Epson Canada Limited San Jose Costa Rica Willowdale Ontario Canada Tel 506 34 6666 800 GO EPSON 800 463 7766 Fax 506 25 5709 Tel 416 498 9955 Fax 416 498 4574 Epson Intemational Marketing Locations Epson Deutschland Gm bH Z lpicher Strafe 6 4000 D sseldorf 11 Germany Phone 211 56030 Telex 41 8584786 Epson Iberica S A Avda de Roma 18 26 08290 Cerdanyola del valles 08036 Barcelona Spain Phone 3 582 15 00 Fax 3 582 15 55 Telex 50129 Epson Hong Kong Ltd 25 F Harbour Centre 25 Harbour Road Wanchai Hong Kong Phone 831 4600 Fax 572 5792 Telex 65542 EPSCO HX Epson Electronics Trading Ltd Taiwan Branch 1 OF No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 886 2 717 7360 Free phone 886 080 211172 Fax 886 2 712 9164 Telex 785 24444 Epson U K Ltd Business Management Dept PC Campus 100 Maylands Avenue Hemel Hempstead Hertfordshire HP2 7EZ UK Phone 0442 61144 Free phone linkline 0800 289622 Fax 0422 227227 Telex 51 824767 Epson France S A B P 320 68 Bis Rue Marjo lin 92305 Levallois Perret Cedex France Phone 33 1 4737 3333 Telex 42 610657 Epson Italia s p a V le F lli Casiraghi 427 20099 Sesto S Giovanni Milano Italy Phone 2 262331 Fax 2 2440641 or 2 2440750 Telex 315132 Epson Australia Pty Ltd 17 Rodborough Road Frenchs Forest N S W 2086 Australia Phone 2 452 0666 Fax 2 451 0251
43. ains the operating system and can be used to boot the computer 1 4 Glossary Tape drive The physical device that allows you to insert large capacity magnetic tape cartridges for com pact data storage and backup UNIX An operating system that supports multitasking and 1s especially suited to multi user environments UNIX is compatible with a range of computers from personal computers to mainframes See also Operating system VESA Video Electronics Standards Association The standards set for a common hardware and software interface to super VGA video adapters and other high perform ance local bus devices VESA or VL Bus interfaces support 32 bit data transfer at speeds of up to 33 MHz allowing your computer to process 20 times more data per second than an ISA bus VGA Video Graphics Array A high resolution display adapter that provides a variety of video modes Video card See Display adapter card VL Bus Abbreviation for VESA local bus See also VESA Write To transfer data to a storage device such as a disk or an output device such as a monitor or printer See also Read Glossary 1 5 Write protect To protect the data on a diskette from being changed by setting the write protect switch on a 3 5 inch diskette or by placing a write protect tab over the notch on a 5 25 inch diskette You cannot change data on a write protected diskette ZIF socket Zero Insertion Force socket The type of socket
44. are leaving another one in the computer you need to set the jumpers on the remaining drive to indicate that you now have only one hard disk drive For the correct settings see the documentation that came with the drive Installing a Drive in a Horizontal Bay This section describes how to install a drive in a horizontal bay Although the illustrations show a diskette or hard disk drive in the lower bay you can use these instructions to install a drive in the upper bay You ll find steps for the following procedures O Attaching the mounting frames to a hard disk drive Gf necessary O Installing the drive O Connecting the cables If you are installing your computer s first hard disk drive it is best to use the vertical drive bay as described on page 5 5 Note Before you install a hard disk drive be sure to check the jum pers on the drive For instructions see page 5 4 Depending on the type of drive you are installing vou may need to attach mounting frames to it before you install it in a horizontal bay Follow these guidelines O If you are installing a diskette drive skip to Installing the Drive on page 5 18 5 16 Installing and Removing Drives O If you install a hard disk drive that has a 3 5 inch form factor it must have mounting frames to fit properly in the horizontal bay Follow the steps in the next section If you are installing a hard disk drive that already has mounting frames on it see if it
45. ating point numbers instead of whole numbers Megabyte MB A unit used to measure storage space in a computer s memory or on a disk One megabyte equals 1024KB kilobytes Megahertz MHz A unit used to measure oscillation frequency such as that of a computer s internal clock A megahertz is one million cycles per second Memory The area where your computer stores data Memory contents are stored permanently in ROM or temporarily in RAM Atemory manager A program that controls the memory in your computer so that different applications do not use the same portion of extended memory at the same time Glossary 9 Atemory module A small circuit board commonly called a SIMM single in line memory module that contains surface mounted memory chips You can add memory modules to the main system board to expand your computer s memory MGA Multi m ode Graphics Adapter A display adapter card that can display monochrome text and color graphics Microprocessor A small CPU on one semiconductor chip See also CPU Modem Modulator DEModulator A device that allows a computer to transfer data to and from another com puter by transmitting signals over telephone lines Monochrome monitor A monitor that displays in only one color such as green white or amber Mouse A hand held pointing device with one or more buttons Sliding the mouse over a surface moves the cursor in the same direction on the scre
46. ble s Drives see Diskette Hard disk CD ROM SCSI or Tape E Electromagnetic interference 1 2 Environmental requirements 4 4 EPROM A l EPSON Connection Intro 5 6 1 Servicer Intro 5 Error messages battery diskette drive 6 4 6 13 MS DOS 6 13 power on diagnostics Extended memory A 10 External cache Intro l 6 22 Al 2 Index F Faceplate front panel removing 5 21 replacing 5 30 Factory jumper settings 4 7 Fast processor speed 2 10 3 9 10 Fax service library Intro 5 FDC sErUP 2 13 Floppy disk drive see Diskette drive Floppy disks see Diskette FORMAT command 6 16 Formatting diskettes 6 13 hard disk drive 5 33 6 15 16 G Graphics cards see Video cards Grounding plate 5 17 Grounding yourself Guiderail 5 17 H Half height drive A 3 Hard disk drive accessing data on 6 17 backing up 6 15 cable 5 11 15 5 23 24 5 26 33 configuration 6 15 connector 5 31 controller error messages formatting 6 15 16 grounding plate 5 17 guiderail 5 17 horizontal drive bay 5 1 3 5 16 19 5 21 23 5 25 30 IDE SETUP 2 13 installing 5 1 34 6 15 jumpers 6 15 local bus IDE drivers Intro 2 2 18 3 11 local bus interface Intro 1 2 A 2 Hard disk drive continued locating 5 2 master mounting frames 5 5 6 5 17 mounting plate 5 7 10 5 15 partitioning 6 15 16 post installation preparing for use primary 5 4 problems 6 14
47. ce DMAO Available 8 bit DMA Reserved 8 bit DMA2 FDD controller 8 bit DMA3 Available 8 bit DMA4 Cascade for DMA controller DMAS5 Available 16 bit DMA6 Available 16 bit DMA7 Available 16 bit A 8 Specifications Hardware Intemupts Hardware interrupts IRQ Function RQO Timer output 0 internally connected RQI Keyboard output buffer full RQ2 Cascade IRQ RQ3 Serial port 2 RQ4 Serial port 1 RQS Parallel port 2 RQ6 Diskette drive controller RQ7 Parallel port 1 RQS Real time clock RQ Available RQIO Available RQII Available RQI2 PS 2 mouse RQIS3 Math coprocessor RQ14 Hard disk drive controller RQI5 Available Specifications A 9 System Memory Map 40 MB Ex tended memory FFFF 1MB Faaa Enio Lodo Dson boo Beon Boo WGA graphics Anon A 10 Specifications System I O Address Map Hex address Assigned device 000 O1F DMA controller 1 8237A 5 020 O3F Interrupt controller 1 8259A master 022 024 Chip set configuration register 040 O5F Timer 8254 2 060 O6F Keyboard controller 8042 070 07F Real time clock NMI non maskable interrupt mask CMOS 080 O9F DMA page register 74LS612 OAO OBF Interrupt controller 2 8259A OCO ODF DMA controller 2 8237A 5 OFO Clear math coprocessor busy OF Reset math
48. creen displays the size of both the base and extended memory and whether a math coprocessor is installed You also see a calendar for the current month at the bottom right of the screen Additionally this screen contains system parameters you can change Running the SETUP Program 2 3 Selecting Options A solid cursor bar highlights the selected parameter Press A tor to move the cursor to the parameter you want to change Then press PgUp or PgDn to display the available options As you move the cursor to cach parameter you sec a description of the available options for that parameter at the bottom of the screen The following sections describe how to choose the correct SETUP parameters for your system Setting the Date and Time The real time clock in your computer continuously tracks the date and time even when the computer 1s turned off Once you set the date and time using SETUP you should not need to change them unless you need to adjust the time for daylight savings or other seasonal adjustments The computer automatically changes the date for leap years Use the cursor arrow keys to position the cursor over the portion of the date or time you want to change Press PgUp or PgDn to modify the date or time The time parameter usesa 24 hour clock For example 5 p m 1s shown as 17 2 4 Running the SETUP Program Setting the Diskette Drive s Your system may have only one diskette drive installed or
49. d an IDE hard disk drive be sure you run SETUP to update your configuration Check to make sure you selected the correct drive type and that you enabled the on board IDE hard disk drive controller with the Peripherals setup option in SETUP If you connected the IDE drive to a controller on an option card be sure you set the on board IDE controller to Disabled See Chapter 2 for instructions If you installed a non IDE hard disk drive was it physically formatted by the manufacturer A blank new hard disk must be physically form atted or initialized before you can partition 1t and install an operating system on it This type of format is usually done by the manufacturer if yours was not you must do it yourself If the drive came with its own format utility use that program Troubleshooting 6 15 Note that a physical format 1s different from the software formatting commands such as the MS DOS SELECT or FORMAT comm ands See Preparing the Drive below for more information Preparing the Drive Before you can store data on a new hard disk which has already been physically formatted you must do the following to prepare it for use 1 Run the SETUP program to define your hard disk as part of the computer s configuration See Chapter 2 for instructions 2 Partition and format the drive for your operating system If you are using MS DOS instructions for performing these procedures are provided in your MS DOS manuals If
50. d your monitor to the port on the adapter card installed in your computer select vaA PGA EGA If you installed a different video card check the following table for the correct adapter type 2 8 Running the SETUP Program Video display type options Select If VGA PGA EGA You connected your monitor to the port on the VGA or EGA adapter card installed in your computer Color 40x25 You installed an optional color graphics adapter that is set to 40 column CGA mode Color 80x25 You installed a color graphics adapter CGA or a multi mode graphics adapter MGA attached to a color monitor be sure to set the color mono switch on the MGA card to color Monochrome You installed a monochrome display adapter MDA an MGA or a Hercules MGA attached to a monochrome monitor be sure to set the color mono switch on the MGA card to mono Default setting For a composite color monitor such as a color television with video input try selecting Color 80x25 If the monitor s resolution is poor run SETUP again and select Color 40x25 If you have two display adapters of different types select the setting for the one you want to be your primary display adapter The other one is your secondary adapter If you install one type of display adapter card and then change the adapter from color to monochrome or vice versa you may also need to change the setting of DIP switch 4 If you have two types of cards
51. e Make sure the holes fit over all the pins and then push in the connector firmly Caution If you do not align the cable connector correctly you could severely damage your hard disk drive when you push it in Installing and Removing Drives 5 13 Removing a Hard Disk From the Vertical Bay Follow these steps to remove a hard disk drive from the vertical drive bay 1 Disconnect the hard disk drive ribbon cable and power supply cable from the back of the drive as shown below Grasp the cable connectors and pull them straight out from the connectors on the hard disk drive so you do not bend the pins do not pull on the cables 5 14 Installing and Removing Drives Remove the retaining screw securing the hard disk drive and mounting plate to the horizontal drive bays Then slide the hard disk drive and mounting plate in the direction of the arrow as shown in the following illustration and lift them out Remove the screws securing the mounting plate to the hard disk drive You can store the mounting plate and its screw or replace 1t in the computer and secure it with the screw Wrap the hard disk drive in its original packing materials and store it along with the screws If you removed your computer s only hard disk drive disconnect the hard disk drive ribbon cable from the main system board and store it as well Installing and Removing Drives 5 15 If you removed one hard disk drive and
52. e edge of the system board shown on page 4 3 The switches are numbered 1 through 7 and the ON position is marked on the block Use a pointed instrument such as the tip of a pen to turn a DIP switch on or off The new setting takes effect the next time you turn on the computer Depending on which DIP switch you change you may also need to run SETUP For example if you set DIP switch 4 to OFF to enable password security you then need to enter your password using S e t Password options in SETUP See Chapter 2 for instructions Installing and Removing Options 4 9 Memory Modules SIM M s Your computer comes with 4MB of memory soldered on the system board By installing memory modules also called SIMMs you can increase the amount of memory in your computer up to 40MB There are three SIMM sockets on the main system board and each can contain one memory module You can install SIMMs with a capacity of 4MB or 16MB The following table shows the possible SIMM configurations do not install memory in any other configuration SIMM configurations SIMM 1 SIMM 2 SIMM 3 Total 0 0 0 4MB AMB 0 0 8MB 4MB 4MB 0 12MB 4MB 4MB 4MB 16MB 16MB 0 0 20MB 4MB 16MB 0 24MB 16MB 16MB 0 36MB 4MB 16MB 16MB 40MB Standard memory on the system board Before you install SIMMs observe the following guidelines to ensure that they will work properly O Use only 32 or 36 bit 72 pin tin p
53. e near your system Spilled liquid can damage the circuitry Follow these steps to turn on the system 1 Turn your computer around so the front panel faces you Place your monitor printer and other devices in a convenient arrangement 2 If there isa protective card in the diskette drive remove it 3 Turnon the monitor printer and any other devices connected to the computer 1 8 Setting Up Your System 4 Toturnon the computer press the power button on the right side of the front panel power SPEED hard drive light access light power button The power indicator on the left side of the front panel lights up After a few seconds the screen displays a count of the system memory and then the computer performs a power on diagnostics routine to make sure everything is working correctly 5 If necessary use the controls on your monitor to adjust the brightness and contrast until you can easily see the characters on the screen 6 Thescreen displays the following prompt Press Del If you want to run SETUP Do not press any key yet you just want to make sure the computer is working This prompt appears every time you turn on your computer so you can run SETUP if necessary After a few seconds the prompt disappears Setting Up Your System 1 9 If there 1s no operating system installed on your computer you ll see an error message Ignore the message for now once you install the operating system you w
54. ed diskette Some programs do not function properly if the diskette 1s write protected Is the diskette formatted A new diskette must be formatted before you can store data on 1t See your operating system documentation for instructions on formatting diskettes Did you receive one of the following MS DOS error messages Disk Drive Error Abort Ignore Retry Disk error reading drive a Disk error writing drive a If you see one of these messages make sure the diskette 1s properly inserted in the drive If the problem persists try removing the diskette and reinserting it If the error message still occurs you may have a defective diskette Try copying the files from the bad diskette to a new diskette If you see no error messages but there 1s something wrong with the data in a file the operating system or an application program may have updated the storage inform ation on the diskette incorrectly This 1s probably the case if you have one of these problem s O Part of a file is missing O A file includes parts of other files O An expected output file is missing Troubleshooting 6 13 If you are using MS DOS use CHKDSK to make the necessary repairs see your MS DOS documentation for instructions You may also have some special diagnostic software you can use to check your diskettes Diskette Drive Problems If you see a diskette error message or have difficulty with a diskette drive follow these steps l If yo
55. emory 32 bit CPU Intel sx DX or DX2 processor All systems can be upgraded with a faster microprocessor including SX2 DX4 and Pentium OverDrive processors when available System speed High and low speeds available high speed is the speed of the mircroprocessor low speed is simulated 8 MHz speed selection through keyboard command or SETUP O wait state memory access at high speed Memory 4MB RAM standard soldered on the system board expandable to 40MB maximum using 4MB or 16MB SIMMs SIMMs must be 32 or 36 bit 72 pin fast page mode type with 7Ons or faster access speed ROM 128KB system BIOS video BIOS and SETUP code located in EPROM on main system board Shadow RAM Supports shadowing of system and video BIOS ROM into RAM Cache 8KB of internal cache built into the microprocessor sockets for 64 128 or 256KB of SRAM external cache optional Math On DX and Pentium based processors math coprocessor coprocessor built into the microprocessor Clock Real time clock calendar and CMOS RAM socketed calendar on main system board with built in battery backup Specifications A 1 Controllers Video External VL Bus video card supports high resolution displays preinstalled on systems sold in the United States see the video card manual for more information Diskette Controller on main system board supports up to two diskette drives or one diskette drive and one tape dri
56. en Pressing or clicking a mouse button selects the item on the screen at the cursor position MS DOS Microsoft Disk Operating System The operating system most commonly used with your computer See also DOS OS 2 and Operating system 1 0 Glossary Numeric keypad The number and cursor control keys grouped together on the right side of the keyboard The operation of the dual use keys on the numeric keypad is controlled by the Num Lock key Operating speed The speed at which the computer s processor can execute comm ands usually expressed in megahertz MHz See also Megahertz Operating system A collection of programs that manage a computer s operations such as interpreting input managing files and reading and writing data to disk The operating system such as MS DOS OS 2 or UNIX provides the foundation for the other programs and controls hardware resources Option card A circuit board you can install inside the computer to provide additional capabilities such as a modem or an additional I O port Option cards plug directly into option slots so you do not have to alter a computer s circuitry to enhance your system OS 2 Operating System 2 The operating system developed jointly by Microsoft and IBM that provides protected mode processing and multitasking capabilities See also DOS MS DOS and Operating system Parallel An interface that transmits data simultaneously over separate wires in a cable
57. er To reset the com puter the operating system must be either on the hard disk or on a diskette in drive A If you are using MS DOS hold down Ctrl and Alt and press Delete The screen goes blank for a moment and then the computer should reload your operating system If resetting the com puter does not correct the problem you probably need to turn it off and reboot it Remove any diskette s from the diskette drive s Turn off the com puter and wait 20 seconds If you do not have a hard disk insert the system diskette in drive A Then turn on the computer Using a Pass word If you set a system access password when you ran the SETUP program you must enter it every time you turn on or reset the computer Follow these steps to use your password 1 If you do not have a hard disk insert your system diskette In drive A 2 Turn on or reset the computer You see the following prompt Enter Password 3 Type your password and press Enter If you type the password incorrectly the computer will beep and allow you to retype it After you type the password correctly and press Enter the computer loads the operating system and displays the command prompt Note If you do not know the correct password see Password Problems in Chapter 6 Using Your Computer 3 7 Using the HotKey Feature Once you set a password you can keep unauthorized users from accessing your system by using the hot key feature This key com binati
58. er Lights indicator hard drive access 1 10 power SPEED 1 9 3 6 6 Local bus controller IDE drivers Intro 2 2 18 3 11 IDE interface Intro 2 A 2 option slots Intro 2 A 2 video Intro l A 2 Lock keyboard 2 15 3 8 LPT ports 2 12 M Main system board components DIP switches 4 6 7 4 9 drive cable connectors 5 31 help SETUP 2 16 jumpers 4 6 8 specifications A l Manual using Intro 4 Mass storage Intro l A 3 Master drive 5 4 Math coprocessor Intro l Intro 3 2 3 Memory addresses 2 11 12 cache Intro l Intro 3 6 22 Al configuration Intro l Intro 3 2 3 A l extended A 10 map A 10 problems 6 21 SETUP 2 3 6 21 shadow RAM Intro l AJ specifications A 1 A 10 MGA adapter 2 9 Microprocessor see Processor Modules memory see SIMMs 4 Index Monitor CGA 2 9 4 14 connecting 1 4 DIP switch 4 6 7 6 4 display type error message interface jumpers 6 12 positioning 3 4 problems 6 11 SETUP options 2 8 9 viewing 54 Mounting frames attaching 5 17 removing 5 5 6 Mounting plate hard disk 5 7 10 5 15 Mouse connecting 1 6 driver 6 21 interface port Intro l 1 6 problems 6 21 MS DOS error messages 6 13 printer commands 6 19 resetting 3 7 stopping commands 3 6 version number 6 2 N Noise acoustical Non IDE hard disk drive 5 33 Numeric coprocessor Intro l Intro 3 NumLock
59. er right corner of the screen Loading Default SETUP Values You can load the default SETUP values at any time by selecting option 5 Load default SETUP value When you select this option you see this message Load BIOS SETUP default value Y N Press Y then Enter to load the default values If you don t want to load the default values press N then Enter You can select another option from the SETUP main menu or exit SETUP 2 16 Running the SETUP Program Saving Your Settings and Exiting SETUP When you leave SETUP you can either save the settings you have changed or exit the program without saving any changes To save your settings follow these steps 1 Press Esc to return to the main SETUP menu 2 Select option 6 SAVE settings and exit and press Enter You see this message Write to CMOS RAM and exit Y N 3 Press Y and Enter The system reboots 4 If you have just run SETUP for the first time see Post SETUP Procedures below To exit SETUP without saving the settings select option 7 Exit without saving setting The system reboots with your original settings Note If your computer detects a problem in your SETUP configuration you may see an error message anda prompt to run SETUP when it is rebooting Follow the instructions on the screen to run SETUP and correct the problem You may also see an error message when your computer is rebooting if you have not installed your operating syste
60. erates an electromagnetic field O Appropriate power source Connect all your equipment with the appropriate power cords for the power source in your area If you are operating the com puter in a country other than the one in which you purchased it see Power Source Requirements in Appendix A for the cord you should use Setting Up Your System When you are ready to connect the various parts of your system use the following illustration to locate the ports on the back of the computer monitor AC inlet AC OUTLET PARALLEL AC INLET SERIAL 1 K voltage switch Setting Up Your System 1 3 2 Connecting a Monitor If your video card has not been installed already you need to install it before you can connect a monitor See Chapter 4 for instructions Then follow these steps to connect your monitor to the video port on the card 2 Place the monitor and computer so the backs are facing you There should be two cables provided with your monitor the monitor cable to connect it to the computer and the power cable to connect it to a power source On most monitors the monitor cable is permanently attached to the monitor If your monitor does not have an attached cable connect the cable to it now See your monitor manual for instructions Align the connector on the monitor cable with the video port on the card installed in your computer then insert the connector Be careful not to bend the
61. es 53 27 hard disk arive 2 Remove the two retaining screws securing the drive to the drive bay Then grasp the front of the drive and pull it completely out of the bay 5 28 Installing and Removing Drives 3 If youare leaving the drive bay empty replace the metal cover and two retaining screws as shown below 4 If youare replacing the drive you removed with another drive remove the guiderails and screws from the drive and use them to install the other drive as described in Installing a Drive in a Horizontal Bay on page 5 16 5 Wrap the drive in its original packing materials and store it in a safe place 6 If youremoved your computer s only hard disk drive disconnect the hard disk drive ribbon cable from the system board and store it as well If you removed one hard disk drive and are leaving another one in the computer you need to set the jumpers on the remaining drive to indicate that you now have only one hard disk drive See the documentation that came with the drive for the correct jum per settings Installing and Removing Drives 5 29 7 If you removed a diskette drive from the lower bay and you are leaving the bay empty or installing a hard disk drive in It you need to replace the front panel faceplate on the computer s cover Secure the faceplate to the inside of the computer s cover with the two screws as shown below 5 30 Installing and Removi
62. eturn to the MS DOS command prompt hold down the Ctrl key and press Break or C See Chapter 3 for more information on stopping a command or program Troubleshooting 6 7 If your computer still does not respond you can reset it using the Ctrl Alt Delete command See Resetting Your Computer in Chapter 3 for more information If resetting the computer does not work turn it off and wait at least 20 seconds If you do not have a hard disk drive insert your main operating system diskette in drive A then turn on the computer It should load the operating system Restoring the Power Supply To restore norm al power supply operation follow these steps L Turn off the computer and leave it off for at least 30 seconds to reset the power supply logic To determine the cause of the high temperature and correct the condition check for the following O Room temperature above 90 F 32 C If this is the case relocate the computer to a cooler area O A blocked power supply fan Make sure there is space around the power supply fan vents in the back and sides of the computer case Remove the computer s cover and check both inside and outside the computer for blockage Make sure there is ample room around your system for air circulation O Anoverload of the power supply limitations Check the table in Appendix A to see if you have exceeded the option slot power limits See your option card manu al s for the power requireme
63. f you do not see an error message read the section that covers your problem Power on diagnostics eror messages Error message Action CMOS BATTERY HAS The CMOS battery is bad Contact your sales FAILED representative or the EPSON Connection CMOS CHECKSUM Your CMOS RAM has possibly been corrupted ERROR DEFAULTS LOADED Run the SETUP program and check your settings see Chapter 2 If your settings are correct save them as you exit the SETUP program If you see the message again or if your settings returned to the factory defaults contact your sales representative or the EPSON Connection Troubleshooting 6 3 Power on diagnostics eror messages continued Error message Action DISK BOOT FAILURE INSERT SYSTEM DISK AND PRESS ENTER The system found no boot device First run the SETUP program and check the boot sequence settings If the settings are correct and you are booting from a hard disk drive see Hard Disk Problems IF you are booting from a diskette make sure the diskette is bootable then see Diskette Problems DISPLAY SWITCH IS SET INCORRECTLY DIP switch 4 conflicts with the video options in the SETUP program See Chapter 4 for correct DIP switch settings and Chapter 2 for instructions on running SETUP DISPLAY TYPEHAS The display adapter has been changed Run CHANGED SINCE SETUP See Chapter 2 LAST BOOT FLOPPY DISK he system was unable t
64. fe place and save the screws to use later in these steps If you are installing a 5 25 inch diskette drive hold it so that the diskette release latch is above the diskette slot If you are installing a 3 5 inch diskette drive or a 5 25 inch 3 5 inch dual drive hold it so that the diskette release button s are on the right and the drive light is on the left If you are installing a hard disk drive hold it so that the component side faces down and skip to step 7 Installing and Removing Drives 5 19 5 To insert a diskette drive align the guiderails on each side of the drive with the notches on each side of the drive bay and slide the drive into the bay as far as it will go as shown below Secure the guiderails to the computer case with the two retaining screws notch guiderail 5 20 Installing and Removing Drives 6 If youare installing a diskette drive in the lower bay you need to remove the faceplate on the computer s front panel because it covers this bay Turn the computer cover upside down and locate the faceplate Remove the screws securing the faceplate to the inside of the cover and remove the faceplate as shown in the following illustration Store the faceplate and screws in a safe place vou may want to install it again later Then go to Connecting the Cables on page 5 22 Installing and Removing Drives 5 21 7 To insert a hard disk drive align the guiderails on each side of the dr
65. function If you want to change the initial Num Lock setting see Setting the Keyboard Options in Chapter 2 If youstill have trouble with the keyboard contact your sales representative or the EPSON Connection for assistance Monitor Problems For monitor problems check the following l If there is no display on the screen check that the monitor s power switch is on and that its power light is lit If the power light is on but you still do not see anything on the screen check the brightness and contrast controls If the power switch is on but the power light is not turn off the monitor s power wait five seconds and turn it back on Wait to see if the screen displays any text If the screen is still blank make sure the monitor is connected to the computer securely See Connecting a Monitor in Chapter 1 for instructions If the monitor s power light still does not come on check the electrical outlet for power Turn off your monitor and unplug it from the outlet Then plug a lamp into the wall outlet and turn it on to see if the outlet supplies power Troubleshooting 6 11 5 Tf you installed a display adapter card make sure your monitor and display adapter match Also check to see if the card s switches or jum pers are set properly and 1f the card is properly seated in the slot See Installing an Option Card in Chapter 4 and your monitor and display adapter card manuals for instructions 6 If youare r
66. g ss dan The bracket on the mounting plate should be on the opposite side of the connector end of the drive 3 Use the screws that came with the hard disk drive or with your computer to secure the mounting plate to the drive 5 8 Installing and Removing Drives 4 Hold thedriveso the mounting plate faces the horizontal drive bays with the bracket over the top and the connectors face the back of the computer as shown below bracket connectors The two tabs at the bottom of the mounting plate should be just above the two slots in the computer case Installing and Removing Drives 5 9 5 Lower the tabs into the corresponding slots in the computer case Slide the drive in the direction ofthe arrow until the hole in the bracket is aligned with the hole on top of the horizontal drive bays bracket 6 Secure the mounting plate with the screw as shown above 5 10 Installing and Removing Drives Connecting the Cables To connect the hard disk drive to the computer you need to connect two cables the hard disk drive ribbon cable and a power supply cable Follow these steps L If you are installing your computer s first hard disk drive you need to connect the hard disk drive ribbon cable to the system board now Follow the instructions on page 5 31 and then return here The hard disk drive ribbon cable should be connected to the main system board Locate the
67. h Settings The main system board in your computer has a number of jumpers and DIP switches These devices control the operation of your system and provide configuration information to your CMOS ROM The jum pers control the following functions O Specify the type of CPU installed O Specify the amount of external cache The DIP switches control the following functions O Select the processor speed O Specify the type of CPU installed on your system board O Indicate the use of external cache O Enable or disable the password O Specify a color or monochrome monitor Jumpers and DIP switches are preset at the factory to match your system s configuration but you may need to change them when you install options or want to change some functions The following tables list the jumpers and DIP switches you may need to change Note that some of the jumpers on your board do not get changed 4 6 Installing and Removing Options CPU jumper settings Jumper Setting Function JI A Select DX DX2 DX4 or Pentium OverDrive CPU B Select SX or SX2 CPU Factory set according to system CPU Extemalcache jumper settings Cache size J4 J5 J J7 OKB A A 64KB A A A B 128KB B A B A 256KB B A B Factory setting based on amount of externa Clock speed DIP switch settings cache installed if applicable Clock speed Switch Switch 2 Switch 3 25 MHz OFF OFF ON 33 M
68. hard disk drive already installed these jumpers have been set correctly for your system If you install a second hard disk drive you must set the jum pers on both drives to indicate which drive is the master primary drive and which is the s ave secondary drive A master drive is the drive on which you ll install the operating system that the computer loads into its memory each time you turn it on You can run application programs and store data on both the master and slave drive but the operating system must be on the master drive If you install a hard disk drive in your com puter be sure to check the drive s jumper settings before you install it See the documentation that came with your drive to set the jumpers then follow the instructions in this chapter to install the drive Where to Go Next To install a hard disk drive in the vertical drive bay see the next section To install a hard disk drive in the lower horizontal drive bay see Installing a Drive in a Horizontal Bay on page 5 16 5 4 Installing and Removing Drives Installing c Hard Disk in the Vertical Bay You should install your computer s first hard disk drive in the vertical drive bay This section describes O Removing the mounting frames from the hard disk drive if necessary O Installing the hard disk drive in the vertical drive bay O Connecting the cables Before you install a hard disk drive be sure to check the jum pers on the drive
69. he socket Then gently push the microprocessor straight into the socket Secure the chip in the socket by pressing the ZIF handle back to the closed position If you are installing SX2 DX DX2 DX4 or Pentium OverDrive processors you must install a heat sink on the chip Follow the instructions that came with the heat sink or processor 10 If you are upgrading from an SX based processor to a DX or Pentium based processor you need to change the jumper setting of Jl to position A You may also need to change DIP switch settings to match the speed of your new processor See the table on page 4 7 for more information 11 Replace your video card and any other option cards you removed See page 4 14 for instructions 4 22 Installing and Removing Options Replacing the Cover When you are ready to replace the computer s cover follow these steps 1 Facing the front of the computer position the cover so the lip on its bottom edge slides under the guiderails along both sides of the computer case as shown in the following illustration 2 Lower the cover and slide it straight back over the computer until it cannot go any farther Installing and Removing Options 4 23 3 Replace the three cover retaining screws as shown below 4 Reconnect the computer to the monitor printer keyboard and any other peripheral devices you have Then reconnect the power cable to the back of the computer and to an
70. icrosoft Windows 3 1 Microsoft Windows for WorkGroups 3 11 Microsoft Windows NT 3 1 Certified as a workstation and a file server Your system has also been Novell tested and approved Options Available from EPSON Many options for enhancing and supplementing this product are available from EPSON including the following Monitors Keyboards Mass storage devices Memory expansion kits Processor upgrade kits Printers Operating system software Call your nearest marketing location for more information on specific options A 6 Specifications Serial and Parallel Port Connector Pin Assignments Serial port connector pin assignments Pin Signal Pin Signal Data carrier detect 6 Data set ready 2 Receive data 7 Request to send 3 ransmit data 8 Clear to send 4 Signal ground reference 9 Ring indicator 5 Data set ready Parallel port connector pin assignments Pin Signal Pin Signal Pin Signal Strobe 10 Data 8 19 Signal ground 2 Data O 1 ACK 20 Signal ground 3 Data 1 2 Busy 21 Signal ground 4 Data 2 3 OUT 22 Signal ground 5 Data 3 4 Select 23 Signal ground 6 Data 4 5 AF 24 Signal ground 7 Data 5 6 Error 25 Signal ground 8 Data 6 17 Init 9 Data 7 8 Selectin Active low logic Specifications A 7 DMA Assignments DMA assignments Level Assigned devi
71. ill not see this message If MS DOS is already installed you may see the command prompt cy or the menu screen of a program such as Microsoft Windows Now you need to run SETUP to make sure your computer is configured properly First turn off the computer as described below then see Chapter 2 for instructions When you finish running SETUP be sure to see Post SETUP Procedures on page 2 18 for guidelines on what you need to do next Turning Off the Computer Whenever you turn off your system follow these steps l Save your data and exit any application program you are using Check the hard disk drive light and the diskette drive light s to make sure they are not on Do not turn off the computer If a drive light is on because you can damage the drive or lose data Remove any diskette s from the diskette drive s Press the power button to turn off the computer Turn off the monitor printer and any other peripheral devices 1 10 Setting Up Your System Chapter2 Running the SETUP Program The SETUP program defines how your system is configured Although your system comes with the correct options predefined 1t is a good 1dea to verify these options by running SETUP the first time you use your computer You may also need to run it again later if you change your configuration SETUP is stored in the computer s read only memory ROM so you can run it any time you turn on or reset your system SETU
72. ing Options Removing SIMMs If you need to remove SIMMs from your computer to install different ones for exam ple follow the steps below Li Remove the video card and any option cards that may be blocking your access to the SIMM sockets See page 4 16 for instructions Use your fingers or a small screwdriver to carefully release the metal tabs that secure the SIMM at each end As you release the tabs the SIMM falls to the side Remove it from the socket If necessary follow the same procedure to remove the other SIMMs Replace the video card and any option cards you removed as described on page 4 14 The next time you turn on your computer run the SETUP program so your computer can update its memory configuration Installing and Removing Options 4 13 Installing an Option Card This section explains how to install an option card Your computer has four expansion slots two for 8 bit or 16 bit ISA option cards slots 1 and 4 and two for 32 bit VL Bus cards slots 2 and 3 The VESA slots can also be used for ISA option cards however you will not be able to use the high speed VESA interface with an ISA card One of your VESA slots may be occupied by the video card that came with your computer Follow these guidelines when deciding which slot to use O If youare installing a display adapter card make sure any switches or jumpers on the card are set properly See the documentation that came with the card for
73. instructions O Although you can install an ISA option card in any of the four slots you can only install a VESA card in slot 2 or 3 Make sure you know what type of card you are installing O If you installed SIMMs the bottom slot slot 1 will accommodate only a half length card O In order to access the bottom slot you may have to remove the VGA adapter card and then reinstall it See page 4 16 for instructions on removing a card O If you are using a monochrome or CGA adapter and monitor you also need to set the Primary display option in SETUP See Chapter 2 for instructions on running SETUP Note Before you install an option card see if you need to change any jumper settings or DIP switches on the system board For exam ple if you install a video card to use witha monochrome monitor you may need to change DIP switch 5 See page 4 7 4 14 Installing and Removing Options Follow these steps to install an option card L If you are installing a card in the option slot for the first time you need to remove the metal cover for that slot on the inside back panel Remove the retaining screw securing the metal cover to the computer Keep the screw to secure the option card to the computer option slot cover Slide out the slot cover and set 1t aside Store 1t in a safe place In case you remove the option card later Unpack the option card and adjust any switches or jumpers on it if neces
74. ive with the notches on each side of the drive bay and slide the drive all the way into the bay as shown below Secure the guiderails to the computer case with the two retaining screws notch guiderail Connecting the Cables To connect the drive to the computer you need to connect two cables a drive ribbon cable and a power supply cable The steps below describe how to connect these cables to the drive If you are installing a diskette drive follow step 1 and then skip to step 3 If you are installing a hard disk drive start with step 2 1 Locate the diskette drive ribbon cable One end of the cable is connected to the system board If you are installing a second diskette drive in the lower horizontal drive bay the other end of the cable is connected to the top diskette drive use the middle connector If you are installing a diskette drive in the upper bay use the free end connector 5 22 Installing and Removing Drives The diskette drive connector that extends from the back of the drive has gold contacts on both sides Grasp the cable connector and align it with the drive connector so that the key way the plastic divider in the cable connector lines up with the gap in the drive connector as shown below IPR key way Make sure the cable connector fits properly onto the drive connector and push it into place Be careful to align the connector correctly otherwise you could severely damage your drive when you p
75. jumpers 2 16 keyboard lock 2 15 keyboard options 2 13 main board help 2 16 memory 2 3 monitor 2 8 9 mouse parallel port password 2 14 15 peripherals 2 12 13 processor speed 2 10 running 2 2 saving settings 2 17 serial port s shadow ROM 2 11 12 SIMMs time Shadow RAM Intro l A SIMMs installing 4 10 12 locating 4 3 problems 6 21 removing 4 13 SETUP 2 16 sockets 4 10 13 specifications 4 10 Slave drive 5 4 Slow processor speed 3 9 10 Socket s microprocessor SIMM 4 3 4 10 13 ZIF 4 20 22 Software see Application programs Speaker A 2 Specifications A 1 12 Speed see Processor speed SPEED light 1 9 3 9 Starting computer 1 8 6 6 7 Static electricity 1 2 WS a command or program 6 18 System BIOS Intro 1 e4 A 1 configuration 1 10 2 l 6 l diagnostics power on features Intro l I O address map A 11 12 identifying 6 1 memory map A 10 startup information upgrading Intro 2 T Tape drive Intro 4 5S4 4 3 Technical support Intro 5 Temperature Time setting 2 4 Troubleshooting 6 1 22 Turning off computer 1 10 6 7 Turning on computer 1 8 6 6 7 U Upgrading computer Intro 2 Index 7 V VER command Version number identifying 6 2 Vertical drive bay installing hard disk in 5 5 13 locating 5 2 removing hard disk from 5 14 5 16 VESA local bus interface Intro 2 option slots
76. lated fast page mode SIMMs that operate at an access speed of 70ns nanoseconds or faster Be sure all the SIMMs operate at the same speed 4 10 Installing and Removing Options O Your computer can use any SIMM that complies with industry standards however it is best to use SIMMs recommended or supplied by EPSON to ensure reliability and compatibility Inserting SIMMs Follow these steps to install SIMMs 1 Refer to the illustration on page 4 3 to locate the SIMM sockets near the front of the computer 2 Removeany option card that may be blocking your access to the SIMM sockets See page 4 16 for instructions 3 Position the SIMM over the socket at an angle as shown below The components on the SIMM should face the outside of the computer Installing and Removing Options 4 11 4 Pushthe SIMM into the socket until it 1s seated firmly in the slot Then tilt it upright as shown below guiding the hole at each end of the SIMM over the retaining post at each end of thesocket If it does not go in smoothly do not force it pull it all the way out and try again 5 Repeat steps 3 and 4 for the second and third SIMM if necessary 6 Replace any option card you removed See page 4 14 for instructions 7 The next time you turn on your computer run the SETUP program so your computer can update its configuration inform ation with the new memory See Chapter 2 for instructions 4 12 Installing and Remov
77. lect C only the computer loads the operating system from drive C and does not check drive A This setting allows the computer to load the operating system a little faster however you will not be able to boot the computer from a diskette in drive A 2 10 Running the SETUP Program Setting the Diskette Seek Parameter If you enable Diskette seek test option the system checks for a diskette drive during its power on diagnostics If no diskette drive is connected you see a diskette drive error Disable this option if you want your system to boot when no diskette drive 1s connected Using the SETUP Screen Submenus The SETUP screen contains three submenus that allow you to change these settings O Shadow ROM options O Keyboard options O Peripheral options To access the options on these submenus move the cursor to Shadow option Keyboard setup or Peripherals setup You see a window to the right of the screen listing the submenu options Press to move the cursor into the window Then press the arrow keys to move the cursor to the option you want to change Press PgUp or PgDn to scroll through the available options Setting the Shadow Options Your computer can access RAM random access memory faster than ROM read only memory The Shadow feature on your system automatically copies the contents of the system BIOS into RAM so your system can perform certain operations faster Running the SETUP Program 2 11 The firs
78. m on the hard disk and you did not insert a system diskette in drive A If you receive this error message follow the instructions in your operating system manual to install it Running the SETUP Program 2 1 Post SETUP Procedures If you have just run SETUP for the first time and your system has not been configured you now need to install the operating system on your computer See your operating system manual for instructions After you have installed the operating system you can install any software you plan to use including Windows and any other programs See your application program manuals for instructions The VGA adapter card in your computer comes with special drivers to enhance the display capabilities of your monitor with certain applications Refer to the manual that came with your video card for more information about these drivers If the video card was installed in your computer when you purchased it the drivers may already be installed on your hard disk Your system also comes with special IDE drivers that allow you to take advantage of the high speed local bus hard disk drive interface The drivers may already be installed on your system They can also be installed from the Utility diskette following the instructions at the end of Chapter 3 2 18 Running the SETUP Program Chapter 3 Using Your Computer This chapter briefly describes the following operations O Working comfortably O I
79. ne serial device use the SERIAL 1 port Setting Up Your System 1 5 4 Connecting the Keyboard To connect the keyboard hold the cable connector so the arrow on the connector faces up Insert it into the port marked K B Caution Although the connectors and ports for the keyboard and mouse are physically identical they cannot be used interchangeably Be sure to plug the keyboard connector into the keyboard K B portor youcould damage your system You can change the angle of the keyboard by adjusting the legs on the bottom Turn it over and flip each leg upward until it locks into place It is important to select the best angle so you will prevent wrist fatigue You may even want to purchase a wrist pad for further comfort To lower the keyboard press each leg back into its slot Connecting the Mouse Your computer includes an auxiliary port for a PS 2 compatible mouse that uses a round miniature DIN 6 pin connector If your mouse has this type of connector you can connect it to the computer s built in port Note If your mouse requires a different interface connect it to the built in serial port or an option card that provides the interface Your system will properly identify the location of your mouse To connect the mouse to the built in mouse port plug the connector into the port marked MOUSE 1 6 Setting Up Your System Caution Although the connectors and ports for the mouse and
80. ng Drives Connecting the Hard Disk Drive Ribbon Cable to the System Board Follow these steps to connect the hard disk drive ribbon cable to the system board 1 Locate the hard disk drive connector on the system board As shown below it is next to the diskette drive connector between the option card connector board and the power supply The diskette drive ribbon cable is removed from the illustration for clarity option card connector board power E n a supply diskette drive hard disk drive connector connector Installing and Removing Drives 5 31 2 Locate the hard disk drive ribbon cable that came with the computer It is a flat cable with three connectors one on each end and one in the middle as shown below tab vertical driv j ai Hoard connector 1 e connector r 3 Select the connector on the end of the longest part of the cable the main system board connector Notice the small tab in the middle of the cable connector as shown in the illustration above Position the connector so that the tab aligns with the notch as shown below The option card connector board and diskette drive ribbon cable are removed from the illustration for clarity 5 32 Installing and Removing Drives 4 Make sure the holes in the cable connector fit over all the pins in the system board connector then push in the cable connector Caution
81. ns or if you want to change the way your system operates How to Use This Chapter This chapter explains how to do the following Remove and replace the computer s cover Change jumper and DIP switch settings on the main board Install and remove memory modules SIMMs Install and remove an option card Remove and replace the option card connector board 00 O88 O Install a new microprocessor chip Follow the steps in the first section to remove the cover then go to the appropriate section for the instructions you need When you finish see the instructions at the end of this chapter to replace the computer s cover Installing and Removing Options 4 1 Use the illustrations in this chapter as guidelines for installing options The sockets on your system may look different than the ones illustrated here Make sure you align your options as described in the text Note Your system also supports up to 256KB of external cache memory however the system board must be removed from the computer to install the cache memory chips If you want to add cache memory contact your sales representative Authorized EPSON Servicer or the EPSON Connection for a referral Do not attempt to install cache chips yourself 4 2 Installing and Removing Options Locating the Intemal Components As you follow the instructions in this chapter refer to the following illustration to locate the different components inside your compu
82. nserting and removing diskettes O Stopping a command or program O Resetting the computer O Using a password O Using the hot key feature O Changing the processor speed O Installing the local bus IDE drivers Working Comfortably This section provides tips for creating a comfortable work environment Following these guidelines for good posture work habits and workstation layout can help you avoid problems such as muscle aches eyestrain and fatigue Using Your Computer 3 1 Sitting at Your Computer When you use the computer try to keep your elbows hips and knees bent at approximately 90 degree angles and keep your wrists as close to horizontal as possible Your hands forearms and thighs should be horizontal and your upper arms and lower legs should be vertical Your feet should rest firmly on the floor or a footrest An adjustable chair allows you to customize your workstation for your body so you can maintain the right posture To avoid back problems make sure your chair supports your lower back Padded armrests let you rest your arms as you work To reduce neck strain keep source documents on a copy stand and position the stand next to the screen at the same eye level 3 2 Using Your Computer Work ina relaxed natural upright position and let the chair support you Your elbows should be near your body and level with or slightly lower than the keyboard so your hands rest lightly on the keys To help you
83. nts for your option card s After you correct the problem causing the overheating allow the computer to cool down for at least five minutes at room tem perature about 78 F or 25 C 6 8 Troubleshooting 4 If you removed the computer s cover replace it now See Chapter 4 for instructions Then turn on the computer If the power supply shuts off again contact your sales representative or the EPSON Connection for assistance Password Problems If you haveany trouble using your password try the following l If you think you know the correct password reset the computer and try again See Chapter 3 for instructions 2 If you know the current password but you want to change or delete it see Chapter 2 for instructions 3 If you do not know the current password and you cannot access your computer or use the SETUP program see the next section Accessing Your System If you have forgotten your current password follow these steps l 2 Turn off the computer Disable the password function by setting DIP switch 4 to On See Chapter 4 for instructions Turn on the computer Turn the computer off again Follow the instructions under Changing the DIP Switch Settings in Chapter 4 to set DIP switch 4 to the Off position Troubleshooting 6 9 Turn on the computer again When you see Press Del If you want to run SETUP press Delete You see the SETUP main menu Press to highlight option 3
84. o detect a diskette drive CONTROLLER ERROR controller OR NO CONTROLLER f you have no diskette drive run SETUP and select PRESENT none forbothdiskette drives f you have at least one diskette drive see Diskette Drive Problems FLOPPY DISK TYPEIS SET INCORRECTLY OR DRIVE ERROR he installed diskette drive does not match the CMOS definition See Diskette Drive Problems HARD DRIVE CONTROLLER DIAGNOSTICS ERROR The system was unable to detect the hard disk drive controller See Hard Disk Problems HARD DRIVE SECTOR VERIFY ERROR Your hard disk drive may be damaged Contact the EPSON Connection KEYBOARD ERROR OR NO KEYBOARD PRESENT Your keyboard may not be connected correctly See Keyboard Problems Troubleshooting Power on diagnostics error messages continued Error message Action MEMORY ERROR DURING MEMORY TEST Your SIMMs may not be installed correctly See Memory Module Problems NON SYSTEM DISK The system cannot boot from the diskette Make OR DISK ERROR sure the diskette is bootable and see Diskette Problems PASSWORD CHECK You ve entered an incorrect password See FAILED SYSTEM HALTED Password Problems UNABLE TO INITIALIZE HARD DRIVE DRIVE YPE Your hard disk drive cannot be initialized See Hard Disk Problems UNABLE TO Your drive is probably damaged Contact the RECALIBRATE HARD EPSON Connec
85. on Ctrl Alt the key of your choice temporarily locks your keyboard and mouse so you can secure your system without turning it off To use the hot key feature follow these steps 1 Run SETUP to set your password and define a hot key See Chapter 2 for instructions 2 When you want to disable the keyboard and mouse enter your hot key combination The keyboard and mouse lock up and do not respond to typed entries or mouse movement 3 Toresume activity type your password and press Enter Changing or Deleting a Password To change or delete your password you must run the SETUP program and follow the instructions for entering a password in Chapter 2 If you forget your password see Password Problems in Chapter 6 3 8 Using Your Computer Changing the Processor Speed Your computer s processor can operate at two speeds fast or slow Fast speed is the highest speed at which your microprocessor 1s capable of running Slow speed simulates an 8 MHz processor to provide compatibility with older application program s When your computer is operating at fast speed the power light on the front panel is green When the computer is operating at slow speed the light is am ber You should use fast speed for almost everything you do because your programs will work faster However certain application programs have specific timing requirements and can run only at the slower speed See your software manual to determine
86. on the screen When you are sitting in front of the monitor the top of the screen should be slightly below eye level so you look down rather than up at the screen If your monitor is too low you can raise it by placing 1t or the computer on a stand If the monitor has a tilt and swivel base you can use it to adjust the position of the screen for comfortable viewing To produce an image that 1s clear and easy to look at adjust the monitor s brightness and contrast controls If your screen flickers you can minimize it by selecting a dark background using the brightness and contrast controls or your software To prevent eyestrain rest your eyes occasionally by closing them or focusing on a fixed spot in the distance Once you get in the habit of working comfortably you ll be more productive than ever 3 4 Using Your Computer Inserting and Removing Diskettes To insert a diskette into a 3 5 inch drive hold the diskette with the label facing up and the shutter leading into the drive as shown in the following illustration Slide the diskette into the drive until 1t clicks into place release button shutter To insert a diskette into a 5 25 inch drive hold the diskette with the label facing up and the read write slot leading into the drive When you want to remove a diskette make sure the drive light is off then press the release button or flip up the latch When the diskette pops out remove it and store
87. on your system board that holds the microprocessor With this type of socket it is easy to remove and install processor chips 16 Glossary Index A AC inlet 1 7 AC plug A 5 Adapter cards see Video cards Addresses memory A 11 12 system I O A 11 12 Altitude A 4 Application programs compatibility Intro 2 3 9 installing 2 18 problems 6 17 version number 6 2 Authorized EPSON Servicer Intro 5 4 2 AUTOEXEC BAT file 6 2 B Battery CMOS A l BIOS system ROM Intro l 64 A4 A 10 version 6 l video Intro l 2 12 A 10 Booting sequence C Cable s diskette drive 5 22 24 5 26 27 hard disk drive 5 11 15 5 23 33 power supply 5 13 5 25 26 power to computer pue Cache memory Intro l Intro 3 4 2 6 22 Al CD ROM drive Intro 4 2 5 5 A 3 CGA adapter CHKDSK command 6 14 Clock calendar A l CMOS battery Al CMOS RAM COM ports 2 12 Command stopping 3 6 6 18 Configuration files 6 2 system 1 10 2 1 6 1 Connecting diskette drive cable 5 22 23 5 25 26 hard disk drive cable 5 11 13 5 2324 5 26 keyboard 1 6 monitor 1 4 mouse 1 6 option card 4 14 parallel device 1 5 power cord 1 7 power supply cable 5 11 13 5 25 26 printer 1 5 serial device 1 5 Connection EPSON Intro 5 6 1 Connector pin assignments A 7 Control codes CTRL ALT CTRL ALT CTRL ALT DEL 3 7 6 8 CTRL BREAK 3 6 6 7 6 18 CTR
88. ouse Enabled Enables PS 2 mouse port Disabled Disables PS 2 mouse port 2 12 Running the SETUP Program VO control options continued Peripherals option Setting Description control On B D FDC Enabled Enables on board diskette drive controller Disabled Disables on board diskette drive controller IDE HDC Enabled Enables on board hard disk drive er Disabled Disables on board hard disk drive control er Default setting Setting the Keyboard Options There are four options for the keyboard Test NumLock Key rate and Key delay The table below describes the settings available Keyboard options Option Settings Description Test Enabled Tests keyboard at power on Disabled Skips keyboard test at power on NumLock On Determines initial NumLock Off status when system is turned on or reset Key rate 2 0 30 0 Sets rate at which a character characters per repeats when key is held down second default is 10 9 Key delay 0 25 1 00 Sets period of delay between seconds the time a key is pressed and the character appears on the screen default is 0 50 Default setting Running the SETUP Program 2 13 Setting the Password Options SETUP lets you enter a new password or disable an existing password to control who can access your system A second password option allows you to set a hot key to disable your keyboard and mouse until you
89. ovides another level of security for your system in the keyboard lock function Once you have set a password you can also define a com bination of keystrokes or hot key that will lock your keyboard and mouse You will have to enter your password again to unlock the keyboard Follow these steps to define the hot key for your keyboard lock option 1 On the password setup screen move the cursor to the Hot key state option 2 Press PgDn until you see New Install The cursor moves to the Enter Hot key option field 3 Enter a letter or a number and press Enter This identifies the key you want to press together with Ctrl and Alt as the hot key to lock your keyboard 4 Asyouexit SETUP make sure you save the new settings When you press the hot key you ve defined the keyboard and mouse lock until you enter your password Running the SETUP Program 2 15 Using the System Board Help Function SETUP provides a system board help function that contains a diagram of your system board in addition to the following information O DIP switch settings Jumper settings Identification of connectors Correct SIMM configurations External cache configurations Hard disk drive types 0 O 0 0 0 O0 System key combinations To use this help function select option 4 Display system board help from the main menu Use the arrow keys to scroll through the options You see the help inform ation for the selected option in a window at the low
90. puts A 4 problems 6 8 specifications Power on diagnostics 1 9 Primary drive Primary port 6 20 Printer connecting 1 5 DIP switches 6 19 parallel interface 1 5 2 12 6 19 A 2 problems 6 18 serial interface 1 5 6 19 A 2 Processor DIP switches 4 6 7 4 22 installing 4 19 22 jumper 4 6 7 4 20 1 22 locating 4 3 numeric Intro l Pentium class Intro 3 4 19 2 4 22 A l specifications A l upgrading Intro 3 Processor speed application programs 2 10 3 9 10 changing 3 9 DIP switches 4 6 7 keyboard commands 3 9 specifications A l PS 2 mouse 2 12 see also Mouse R RAM Intro l Al Random access memory see RAM Read only memory see ROM Real time clock A l Resetting computer ROM BIOS version 6 1 S Safety precautions Screen see Monitor SCSI drive 2 5 Secondary drive Secondary port 6 20 Seek test diskette 2 11 SELECT command 6 16 Serial interface Intro l 1 5 port s Intro l 1 5 2 1216 20 A 2 SETUP options 2 12 Serial number 6 1 Servicer EPSON Intro 3 Intro 5 Setting jumpers see Jumpers 6 Index SETUP program booting sequence configuration information 1 10 2 l 6 1 coprocessor support date default values DIP switches 2 16 diskette drive display type 2 8 9 exiting 2 17 FDC floppy disk drive 2 13 hard disk drive type 2 5 8 IDE hard disk drive 2 13
91. r Own Drive Type on page 2 8 Hard disk drive types Size EPSON Type Cyln Head WPCom LZone Sec MB drive 1048 16 65535 1048 63 516 2 762 8 65535 762 39 116 CP30104H 3 1024 12 65535 1024 17 102 4 940 8 512 940 17 62 5 940 6 512 940 17 47 6 903 8 65535 903 46 162 CP30174E 7 332 16 65535 332 63 163 8 1024 12 65535 1024 34 204 9 900 15 65535 901 17 112 0 768 14 65535 768 62 326 1 1024 16 65535 1024 63 504 2 855 7 65535 855 17 50 3 306 8 128 319 17 20 4 1010 9 65535 1010 55 244 AC2250 6 612 4 0 663 17 20 7 989 12 65535 989 35 203 AC1210 8 685 16 65535 685 38 203 9 1023 13 65535 1023 50 325 20 1010 12 65535 1010 55 325 AC2340 21 1010 6 65535 1010 55 163 ACI170 22 739 4 65535 739 40 58 23 739 8 65535 739 40 115 2 6 Running the SETUP Program Hard disk drive types continued Size EPSON Type Cyln Head WPCom LZone Sec MB drive 24 927 5 65535 927 17 ns 25 895 0 65535 895 55 240 CP30254 26 665 6 65535 665 63 327 CP30344 27 903 4 65535 902 46 81 CP30084E 28 826 6 65535 826 63 407 29 1002 8 65535 1002 32 125 30 967 6 65535 967 31 239 31 790 5 65535 790 57 330 32 683 6 65535 682 38 203 33 901 5 65535 900 53 117 34 723 3 65535 722 51 234 LPS240AT 35 980 0 65535 979 7 81 36 1024 2 65535 1024 34 204 37 925 9 65535 92
92. r computer includes an interface on the main system board for up to two IDE hard disk drives Glossary 7 Interface A physical or software connection used to transmit data between equipment or programs so they can work with each other ISA Industry Standard Architecture The 8 or 16 bit bus standard developed for IBM com patible computers Jumper A small moveable plug that connects two pins on a device s circuit board Jumpers alter the operation of a particular function Key disk A diskette containing a copy protected program that must remain in a diskette drive while you use the program See also Copy protected program Kilobyte KB A unit used to measure storage space in a computer s memory or on a disk One kilobyte equals 1024 bytes LIM EMS 4 0 Version 4 0 of the Lotus Intel Microsoft Expanded Memory Specification your computer s capability to support programs that use expanded memory See also Expanded memory 8 Glossary Local bus An internal bus that controls the connections from the microprocessor to the VESA slots and IDE interface on this computer Local bus provides increased perform ance and speed See also Bus Main system board The circuit board inside your computer containing the circuitry and components your computer needs to operate Math coprocessor A device that enables the com puter to process mathematical calculations and graphics functions faster by using flo
93. r exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions If you plan to use the computer in Germany observe the following To provide adequate short circuit protection and over current protection for this computer the building installation must be protected by a 16 Amp circuit breaker Beim Anschlu des Computers an die Netzversorgung mu sichergestellt werden da die Geb udeinstallation mit einem 16 A Uberstromschutzschalter abgesichert ist iii Importantes instructions de s curit Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin Observer soigneusement tous les avertissements et directives marqu s sur l ordinateur e D brancher l ordinateur avant de le nettoyer N utiliser qu un chiffon humide Veiller ne pas renverser de liquides sur l appareil e Ne pas placer l ordinateur sur une surface instable ni pr s d une source de chaleur e Ne pas bloquer ni couvrir les orifices d a ration de l appareil Ne pas introduire d objets dans les ouvertures e Utiliser seulement le type de source d alimentation lectrique indiqu sur l tiquette e Tout l quipement doit tre branch sur des prises de courant avec contact de terre Ne jamais utiliser une prise sur le m me circuit qu un appareil photocopies ou un syst me de contr le de ventilation avec commutation marche arr t automatique e S ass
94. rce socket Caution Make sure you ground yourself by touching the metal surface on the inside of the computer s back panel before you touch the processor chip Then rem ain as stationary as possible while you install it Do not touch the pins on the processor chip Handle the microprocessor only by the edges of its case 4 20 Installing and Removing Options Open the ZIF socket by lifting up the ZIF handle to release the chip from the socket If the socket has a lever type handle press the handle down and away from the tab then rotate the handle to the released position If the socket has a basket type handle rotate the handle over the processor If the existing processor has a heat sink you may need to remove the heat sink before you can open the ZIF socket Gently pull the processor chip straight up and set 1t aside Remove the replacement chip from its package and inspect the pins If they are bent do not install the processor chip Contact your vendor for a replacement Position the processor chip over the ZIF socket aligning the notched edge of the chip marked with a dot with pin 1 on the socket A notch drawn on the system board identifies pin 1 in the socket dot Note If you install the processor chip in the wrong position you may burn the chip and void your warranty Installing and Removing Options 4 21 Make sure the pins in the processor chip are directly over the holes in t
95. resentative or the EPSON Connection for assistance Software Problems If you have trouble with an application program try the following 1 If the application program does not start check that you are following the correct procedure for starting the program and that it is installed correctly If the program is stored ina directory on your hard disk make sure you are logged onto or specifying the correct directory If you don t have a hard disk make sure you inserted the correct diskette in drive A 2 Your computer can run at fast or slow speed While almost all programs work properly at the faster speed some must run at the slower speed Check your software manual to see if this is the case and change the processor speed if necessary See Changing the Processor Speed in Chapter 3 for more information Troubleshooting 6 11 3 If you entered an MS DOS command that you want to stop there are special key com binations you can use to cancel the command These methods may also work in your application programs O Press Pause L1 Hold down Ctrl and press C O Hold down Ctrl and press Break 4 Anapplication program can occasionally lock the computer making 1t unresponsive to keyboard commands If your computer does not respond when you type on the keyboard you can reset it Follow the instructions in Chapter 3 5 If resetting the computer does not help remove any diskettes turn off your system wait 20 second
96. rive bay horizontal drive bays You can remove the hard disk drive already installed 1n the vertical drive bay and install a new one You can also install an additional hard drive in the lower horizontal bay 5 2 Installing and Removing Drives It is best to install your computer s first hard disk drive in the vertical drive bay If you add a second hard disk drive or diskette drive use the lower horizontal bay How to Use This Chapter To install or remove a drive first remove the computer s cover as described on page 4 4 Then see the table below for instructions you should follow next in this chapter To See Install a hard disk drive Setting the Hard Disk Drive Jumpers on page 5 4 Install a diskette drive or other Page 5 16 device in a horizontal drive bay Remove a diskette drive or Page 5 27 other device from a horizontal drive bay Remove ahard disk drive from Page 5 14 the vertical bay After you install or remove your drive s replace the computer s cover as described on page 4 23 Then see Post installation Procedures on page 5 33 for additional steps you may need to perform Installing and Removing Drives 5 3 Setting the Hard Disk Drive Jumpers Most hard disk drives have jumpers that must be set for the drive to work properly with the computer The jumpers tell the computer whether you are using one hard disk drive or two If you purchased your computer with a
97. s Where to Get Help eee CompuServe On line Support Chapter 1 Setting Up Your System 1 Choosing a Location 2 Connecting a Monitor 3 Connecting a Printer or Other Device Using the Parallel Port Using the Serial Ports 4 Connecting the Keyboard 5 Connecting the Mouse 6 Connecting the Power Cord 7 Turning On the Computer Turning Off the Computer Chapter 2 Running the SETUP Program Starting the SETUP Program lle Entering SETUP Options ee Selecting Options len Setting the Date and Time cens Setting the Diskette Drive s 2 0 ee eee Setting the Hard Disk Drive s clle Hard Disk Drive Types eee Defining Your Own Drive Type Setting the Primary Display Type Setting the Processor Speed Setting the Booting Sequence Setting the Diskette Seek Parameter Using the SETUP Screen Submenus Setting the Shadow Options Setting the Peripherals Options Setting the Keyboard Options Setting the Password Options Entering a Password Changing or Deleting a Password Setting the Keyboard Lock Option Using the System Board Help Function Loading Default SETUP Values Saving Your Settings and Exiting SETUP Post SETUP Procedures Chapter 3 Using Your Computer Working Comfortabl
98. s and turn it back on Then restart your application program If none of these solutions solve your software problem contact the software manufacturer for technical support Printer Problems Below are some general steps to follow if you have difficulty with your printer If the problem persists and you need more detailed inform ation check your printer manual If the the problem stems from the port to which your printer is connected you will see a port error message See steps 5 and 6 below for more information about handling port difficulties 6 18 Troubleshooting If your printer does not work at all check that the printer has power and is properly connected to the computer Also make sure your printer has paper in 1t See Chapter 1 or your printer manual for instructions Check the printer manual for the printer s correct DIP switch or control panel settings These settings help a printer communicate properly with the computer Many application programs such as word processors must be set up properly before they can use a printer Check your program manual to see what customizing may be required If you are using an application program that requires a printer driver make sure the correct driver is installed See your application program manual for instructions Also see your printer manual for additional instructions on using your printer with application programs If your printer 1s properly set up but is s
99. s high resolutions and 132 column text mode when you run popular application programs These drivers may be already installed on your hard disk Refer to the manual that came with your video card for more information about the drivers Optional Equipment You can easily upgrade your computer by installing additional memory and a wide variety of options as described below Installation instructions are provided in Chapters 4 and 5 2 Introduction System Memory By adding 4MB or 16MB SIMMs single in line memory modules to the main system board you can expand the computer s memory up to 40MB Cache Memory You can add external cache memory to your system by having an Authorized EPSON Servicer install SRAM chips You may have had external cache memory installed at the factory Increasing the cache to 64KB 128KB or 256KB allows your system to access frequently used data much faster improving overall system performance Microprocessor You can enhance your system by replacing your processor chip with a faster processor Following is a list of the processors you can use to upgrade your system O 486DX 33 O 486DX2 50 O 486DX 66 L SX2 DX4 and Pentium OverDrive processors when available All DX and Pentium based processors include a built in math coprocessor Introduction 3 Drives Your system supports up to three internal mass storage devices including hard disk drives diskette drives a tape drive a CD
100. sary Check the option card instructions When you handle the card do not touch any of the components on the circuit board or the gold edged connectors If you need to set it down before you install it place it gently on top of its original packing material with the component side facing up Keep the packing materials In case you remove the card later Installing and Removing Options 4 15 4 Hold the card along the top corners and guide it into the connector as shown below Once the connectors reach the slot push the card in firmly but carefully to insert 1t fully You should feel the card fit into place If it does not go in smoothly do not force it pull it all the way out and try again 5 Secure the end of the card to the computer with the retaining screw 4 16 Installing and Removing Options Removing an Option Card You may need to remove an option card installed in your computer to access components on the main system board to change the microprocessor for example You may also want to remove a card if you no longer need it Follow these steps 1 Remove the retaining screw securing the option card to the computer Then pull the card straight out of the slot 2 Setthecard aside with the component side facing up When you are ready to re install the option card see page 4 14 for instructions Installing and Removing Options 4 117 Removing the Option Card Connector Board You may want to
101. set the DIP switch to match the adapter controlling your primary display See Chapter 4 for instructions on changing DIP switch settings and see the manual that came with your monitor for additional information Running the SETUP Program 2 9 Setting the Processor Speed The System speed option lets you set the default speed for your system When you select Fast your system operates at your processor s highest speed The Slow option simulates an 8 MHz processor to provide com patibility with older application programs At fast speed your system can access memory faster so your programs work faster Select Fast unless you are using an application program that requires the slower speed Check your software manual You can also change the speed temporarily by entering a keyboard command See Changing the Processor Speed in Chapter 3 for more information Setting the Booting Sequence The booting sequence determines the order in which the computer checks the drives when it looks for the operating system For example if you select A then C each time you turn on the com puter it checks drive A for an operating system diskette and loads the operating system from that diskette 1f present If drive A does not contain an operating system diskette the computer loads the operating system from drive C This 1s the default setting because you may sometimes want to boot the computer from a system diskette in drive A If you se
102. setting 6 1 1 4 3 6 12 0 Operating environments A 6 Operating system configuring 4 24 formatting hard disk for 6 16 installing 1 10 2 18 reloading 3 7 version number 6 2 Option card connector board locating 4 3 removing 4 17 replacing 4 19 Option cards configuration DIP switches power limits problems 6 6 6 12 6 20 removing VESA local bus Option slot s cover 4 15 installing cards in 4 14 ISA Intro l 4 14 A 2 power limits VESA local bus Intro 1 2 4 14 A 2 Optional equipment Intro 2 4 1 24 P Parallel interface 1 5 6 20 A 2 port Intro l 1 5 2 12 6 20 A 2 printer connecting 1 5 SETUP options 2 12 Partitioning hard disk 6 15 16 Index 5 Password changing or deleting 2 15 3 8 DIP switch 4 6 7 6 9 disabling 4 6 7 6 9 entering 2 14 hot key 2 15 3 8 keyboard lock 2 15 3 8 problems PAUSE key 6 18 Pentium class processor Intro 3 4 19 4 22 A I Peripherals SETUP 2 12 13 Port s COM 2 12 keyboard Intro l mouse Intro l parallel Intro l 1 5 serial Intro l 1 5 VGA 1 4 2 8 9 A 2 Post installation procedures 4 24 Power cord computer 1 7 6 6 A 5 Power indicator light 1 9 3 d6 6 Power limits option slot 6 6 A 4 Power source requirements Power supply cables 5 13 5 25 26 input ranges maximum out
103. ship entitles you to O An introductory 15 credit on CompuServe O Your own user ID and password O A complimentary subscription to CompuServe Magazine Com puServe s monthly publication To take advantage of this offer call 800 848 8199 in the United States and Canada and ask for representative 529 In other countries call 614 529 1611 U S phone number or call your local Com pu Serve access number 6 Introduction Chapter 1 Setting Up Your System To set up your computer follow the steps in this chapter If you purchased additional options see Chapters 4 and 5 for instructions on how to install them before you set up your system Setting Up Your System 1 1 Choosing a Location When selecting a place to set up your system choose a safe convenient location that provides the following O A flat hard surface Surfaces like beds and carpets attract static electricity which can erase data on your disks damage the computer s circuitry and prevent proper ventilation O Good air circulation Leave several inches of space around the computer so air can move freely O Moderate environmental conditions Select a cool dry area and protect your computer from extremes in temperature humidity dust and smoke Avoid direct sunlight or other heat sources O Noelectromagnetic interference Do not place your system too close to any electrical device such as a telephone or television which gen
104. st Indies B W I Tel 809 949 8039 Fax 809 949 7537 WTG APTEC Systems Limited Kingston Jamaica Tel 809 929 9250 Fax 809 929 8296 Computer Gallery Hato Rey Puerto Rico Tel 809 753 0500 Fax 809 753 0552 IMCON Limited Castries St Lucia West Indies Tel 809 452 6130 Fax 809 452 3883 Central America Da Costas Limited Bridgetown Barbados Tel 809 427 5854 Fax 809 436 9870 The Computer Center Nassau Bahamas Tel 809 328 0304 Fax 809 328 0307 Compusupplies Ltd Kingston Jamaica Tel 809 925 8382 Fax 809 925 8115 Boolchand Pessomal N V Curacao Netherlands Antilles Tel 599 961 7545 Fax 599 961 7876 Micro International S A Santo Domingo Republica Dominicana Tel 809 533 7096 Fax 809 535 3218 Complete Computer Systems Port of Spain Trinidad Tel 809 625 1204 Fax 809 623 5426 Equipos Electronicos Valdez y Cia San Salvador El Salvador Tel 503 23 73 43 Fax 503 24 53 82 Servicio Integral De Computacion S A Guatemala Guatemala Tel 502 2 31 11 70 Fax 502 2 32 52 22 Micro Tee Managua Nicaragua Tel 505 2 66 27 15 Fax 505 2 66 27 58 PS2000 Guatemala Guatemala Tel 502 2 32 57 44 Fax 502 2 31 24 49 CODASA Tegucigalpa Honduras Tel 504 33 5685 Fax 504 58 0255 Sonitel C A Panama Republica De Panama Tel 507 63 98 00 Fax 507 63 98 15
105. t option allows you to shadow your video BIOS Three additional options allow you to shadow 32KB at the memory addresses listed on the screen You may want to enable one or more of these shadow features if for exam ple you are using option cards that contain ROM you can shadow the memory on the card to your system s RAM Check the memory map on page A 10 and the documentation that came with your option card to determine which addresses your option card can access You may also need to set some switches or jum pers on the option card Setting the Peripherals Options The Peripherals setup option lets you change the settings for the built in interface ports and disk drive controllers You may need to change these settings if you install an interface on an option card The following table lists the possible settings VO control options Peripherals option Setting Description Parallel U LPTI Sets parallel port as unidirectional LPTI U LPT2 Sets parallel port as unidirectional LPT2 U LPT3 Sets parallel port as unidirectional LPT3 Bi LPT1 Sets parallel port as bidirectional LPT1 Bi LPT2 Sets parallel port as bidirectional LPT2 Bi LPT3 Sets parallel port as bidirectional LPT3 Disabled Disables on board parallel port Serial COMI 2 Sets serial port 1 as COMI and serial port 2 as COM2 COM2 Sets serial port 1 as COM2 and disables port 2 COMI Sets serial port 1 as COMI and disables port 2 Disabled Disables both serial ports PS 2 m
106. ter option card connector micro jumpers DIP switches Installing and Removing Options 4 3 Removing the Cover You need to remove the computer s cover to install any of the options described in this chapter or to install or remove a disk drive as described in Chapter 5 Follow these steps 1 Turn off the computer and then any peripheral devices including the monitor and printer 2 Disconnect the computer s power cable from the electrical outlet and from the back panel Also disconnect any cables that are connected to the computer including the keyboard and mouse cables 3 If the monitor is on top of the computer lift it off and set it to one side 4 Remove the three screws securing the back panel as shown below 4 4 Installing and Removing Options 5 From the front of the computer grasp the sides of the cover and pull it straight toward you until it stops just before it reaches the front of the computer Then lift it off at an angle as shown below 6 Setthe cover aside 7 Ground yourself to the computer by touching the metal surface of the back panel WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover If you are not properly grounded you could generate an electric shock that could damage a component when you touch it Installing and Removing Options 4 5 Changing the Jumper and DIP Switc
107. the EPSON Connection for assistance 6 6 Troubleshooting The Computer Does Not Respond If your computer locks up and does not respond when you type on the keyboard follow these steps L Wait a few moments some operations take longer than others to complete For example the com puter takes longer to sort a database than to display the time If your computer still does not respond after a reasonable length of time proceed to the next step If you have just made a change in your system configuration your computer may take a few minutes to complete its power on diagnostics The first time you turn on your computer after making such a change it can take several minutes to finish its self test depending on what you changed If the computer does not display the operating system prompt after five minutes turn it off wait 20 seconds and try again If that doesn t work turn off the computer insert your main operating system diskette in drive A and turn on the computer If it still does not boot contact your sales representative or the EPSON Connection for assistance Did you enter the correct password See Password Problems below Could your software be causing the problem If you are running an application program see Software Problems later in this chapter The problem could be caused by your keyboard See Keyboard Problems later in this chapter If you want to stop whatever the computer 1s doing and r
108. till not functioning test it from the MS DOS level When the screen displays the MS DOS command prompt such as c or A 9 hold down Shift and press PrintScreen This should print the contents of the screen on your printer If it does not you may need to change the internal setting of the computer s parallel port for a parallel printer or serial port for a serial printer To do this use the MS DOS MODE or SETMODE comm and See your printer manual and MS DOS documentation for more details Note If you are running Windows pressing Shift PrintScreen copies the screen contents to the clipboard rather than the printer Troubleshooting 6 19 If you are using more than one serial or parallel port the computer must know which is primary and which is secondary See Chapter 2 for instructions on how to set the parallel and serial ports using the Peripherals setup option in the SETUP program If you have an EPSON printer and it is still not working properly call the EPSON Connection for assistance Option Card Problems If you install an option card and it does not function properly check the following l Is the option card installed correctly Make sure it 1s well seated 1n its slot Check the installation procedure described in Chapter 4 and also see the instructions that came with the card Did you set the necessary DIP switches or jumpers on the option card See the card s manual for instructions Did
109. tion DRIVE UNABLE TO RESET Your system cannot find or initialize your hard disk HARD DRIVE drive controller See Hard Disk Problems CONTROLLER ERROR Troubleshooting 6 5 The Computer Won t Start If your computer does not start when you turn on the power check the following l Is the power light on If not remove any diskettes and turn off the power Make sure the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet Replace your main operating system diskette if necessary and turn on the computer again Caution If you turn off the computer always wait at least 20 seconds before turning 1t back on This prevents damage to the computer s electrical circuitry 2 If the power light still does not come on check the electrical outlet for power Turn off your computer unplug the power cord and plug a lamp into the outlet Turn it on to see if the outlet supplies power 3 If you installed or removed any of your system com ponents such asa disk drive check to make sure you have reconnected all the mternal and external cables correctly See Chapters 4 and 5 for instructions You may have installed option cards that exceed the system s power requirements Check the power requirements in Appendix A 4 If the electrical outlet is working and all the connections are secure but your computer still won t start call your sales representative or
110. tions CPU and Memory ees Controllers mis sah set sro a a e ae t ttti ti Interfaces 2 eee MassStorage pu we we wwe ee ee ee Input Devices 2 0 2 0 0 0 0 0 0000000000 Physical Characteristics e Power Supply ses 2224254444545 om we a Re d de 05 4 5 Environmental Requirements les Power Source Requirements e Tested Operating Environments llle Options Available from EPSON sss ees Serial and Parallel Port Connector Pin Assignments DMA Assignments aoaaa aaa ee viii Hardware Interrupts e System Memory Map eee System I O Address Map es ix Introduction Your new EPSON Endeavor VL computer is a fast high perform ance system designed for flexibility and future expandability Two VESA local bus VL Bus option slots are standard in addition to the following features LI O OF a O LI 486SX DX or DX2 processor upgradable to faster more powerful powerful processors inclu ding SX2 DX4 and Pentium OverDrive processors 4MB of internal memory expandable to 40MB System and video BIOS shadow RAM 8KB of internal processor cache with support for 64KB 128KB or 256KB external cache Math coprocessor built into the microprocessor for the DX and DX2 systems High speed 32 bit local bus IDE hard disk drive interface Two built in serial ports and one built in parallel port Built in PS 2
111. u have problems with a new diskette drive that someone else installed consult that person about the problem 2 If you installed the drive yourself did you carefully follow all the steps in Chapter 5 Review the instructions and check all the cable connections to make sure you installed the drive correctly 3 Did you run the SETUP program and configure the correct type of diskette drive for your system See Chapter 2 for instructions 4 If the diskette drive is making loud or unusual noises do not attem pt any further examination of it Contact the EPSON Connection for assistance Hard Disk Problems If you have a problem with a hard disk it could be the result of im proper installation incom plete disk preparation or corrupted data Consult one of the following sections O Installing the drive O Preparing the drive for use 6 14 Troubleshooting O Accessing data on the drive Caution If your hard disk has data on it always be sure to back up your data before reformatting or repartitioning the drive Installing the Drive If you have problems with a newly installed drive check the following iF If someone else installed the drive consult that person about the problem If you installed the hard disk in your computer did you carefully follow all the instructions in Chapter 5 Review the instructions check all the cable connections and check the jumper settings on your drive If you installe
112. ult value stays in effect unless you override it temporarily or change the default value itself Device A piece of equipment that is part of a computer system such as a disk drive a monitor or a printer Device driver A file containing instructions that allow your computer to recognize and communicate with a device The device may bea printer monitor or other type of device Diagnostics See Power on diagnostics DIP switch Dual In line Package switch A small rocker or sliding type switch that controls a particular function Glossary 5 Directory A group of files stored in a particular area on a disk A directory listing shows the name location and size of the files in the directory A directory can contain both files and subdirectories Display adapter card A circuit board that can be installed in one of the computer s option slots to control the way a monitor displays text and graphics Also called video card DOS Disk Operating System The generic term for the operating system software that controls a computer and directs its input and output functions See also MS DOS and Operating system Double density A type of diskette format that allows you to store twice as much data as the previously used single density format A 3 5 inch double density diskette can store 720KB of data A 5 25 inch double density diskette can store 360KB of data EGA Enhanced Graphics Adapter A display adapter card
113. unning an application program see if you need to set up the program for the type of monitor and display adapter you have Also make sure you are using the appropriate monitor and display adapter for your software 7 Tf you still have difficulty with your monitor contact the representative who sold you the monitor Diskette Problems If you see an error message or have trouble accessing data on a diskette try the following steps 1 You may have inserted the diskette upside down or it m ay not be inserted all the way Remove the diskette and reinsert it If the diskette drive has a latch be sure to turn it down to secure the diskette See Chapter 3 for detailed instructions on inserting and removing diskettes 2 If reinserting the diskette does not solve the problem and you have access to another drive of the same type place the diskette in the other drive and repeat the operation If you can read the diskette the trouble may be in your diskette drive See Diskette Drive Problems below 3 Have you inserted the right type of diskette For example are you trying to read a 1 44MB diskette in a 720KB diskette drive 6 12 Troubleshooting Is the diskette write protected On a 3 5 inch diskette the write protect switch may be set to the write protect position or there may be no switch On a 525 inch diskette there may bea write protect tab over the side notch or there may be no notch You cannot alter data on a write protect
114. urer que le cordon d alimentation de l ordinateur n est pas abim effiloch e Dans le cas o on utilise un cordon de rallonge avec l ordinateur s assurer que l intensit en amp res requise pour tous les appareils branch s sur ce cordon ne soit pas sup rieure la capacit du cordon S assurer aussi que cette intenst ne d passe jamais la somme de 15 amp res pour l ensemble des appareils e Sauf dans les cas sp cifiques expliqu s dans ce manuel de l usager ne pas essayer d entretenir ou de r parer l ordinateur soi m me e D brancher l ordinateur et contacter un technicien qualifi dans les circonstances suivantes Si le cordon ou la prise sont abim s si un liquide a p n tr a l int rieur de l appareil si on a laiss tomber l appareil ou si le bonitier est end ommag si l ordinateur ne fonctionne pas normalement ou fonctionne d une mani re tr s diff rente de l ordinaire N ajuster que les commandes d crites dans les directives e Pour utiliser l ordinateur en Allemagne il est n cessaire que le b timent soit muni d un disjoncteur de 16 amp res pour prot ger l ordinateur contre les courts circuits et le survoltage Contents Introduction Video Card 2230 no e ORE S y GR Rye Ro EUR OR e Optional Equipment ss System Memory lee Cache Memory leen Microprocessor a s eee D IVES usos se ed ot ee Sb eee ee Bre ee aS How to Use This Manual le
115. ush it in Go to step 3 Locate the hard disk drive ribbon cable If you are installing a second hard disk drive one end of the cable 1s connected to the system board and the other end 1s connected to the first hard disk drive in the vertical drive bay use the free middle cable connector to connect the second hard disk drive as described below Installing and Removing Drives 5 23 If you are installing your computer s first hard disk drive you need to connect the hard disk drive ribbon cable to the system board now Follow the instructions on page 5 31 and then use the middle cable connector to connect the hard disk drive as described below Notice the small tab in the middle of the cable connector align this tab with the notch in the hard disk drive connector as shown below notch power supply socket When the hard disk drive ribbon cable is positioned correctly the red wire on the cable 1s aligned with pin 1 on the drive connector To identify pin 1 look for a 1 or 2 near the connector on the drive s circuit board Make sure the holes in the cable connector fit over all the pins in the hard disk drive connector then push in the cable connector 5 24 Installing and Removing Drives Caution If you do not correctly align the holes with the pins you could severely damage your hard disk drive when you push in the cable connector Locate one of the power supply cables that lead from the power suppl
116. ve or other storage device Hard disk Local bus IDE Interface on main system board supports up to two IDE hard disk drives with built in controllers Interfaces Monitor VGA interface on external card for analog or multifrequency VGA monitor 15 pin D shell connector Parallel One standard 8 bit parallel bi directional interface built into main system board I O address selectable through SETUP 25 pin D shell connector Serial Two RS 232C programmable asynchronous interfaces built into main system board 9 pin D shell connector Keyboard PS 2 compatible keyboard interface built into main system board 6 pin mini DIN connector Mouse PS 2 compatible mouse interface built into main system board 6 pin mini DIN connector Option slots Two 16 bit or 8 bit I O expansion slots ISA compatible 8 MHz bus speed two VL Bus slots 32 MHz local bus speed VESA slots can also be used for ISA cards Speaker Internal A 2 Specifications Mass Storage Diskette drives Three half height drives maximum configurable using the following 5 25 inch 1 2MB high density capacity 3 5 inch 1 44MB high density capacity 5 25 inch 360KB double density capacity 3 5 inch 720KB double density capacity Dual diskette drive 3 5 1 44 MB and 5 25 inch 1 2MB Hard disk drives 3le inch form factor hard disk drive s up to half height size the first mounted vertically second mounted horizontally Other devices
117. xide Semiconductor A low power silicon chip used for RAM and switching applications that is backed up by a battery Command prompt The symbol or message that displays on the screen to tell you that the operating system is loaded and ready to receive instructions The default MS DOS command prom pt displays the current drive and directory If you are logged onto drive C the command prompt may look like this C v Configuration The setup of your computer s internal and external components A typical configuration consists of a computer with a certain amount of memory one diskette drive and one hard disk drive connected to a monitor printer and keyboard Conventional memory The memory in the computer below 1MB that is available to MS DOS and application program s usually 640KB Also called base memory or main memory Coprocessor See Math coprocessor Copy protected program A program containing a software lock that prevents it from being copied See also Key disk 4 Glossary CPU Central Processing Unit The primary device that interprets instructions performs tasks keeps track of stored data and controls input and output operations See also Microprocessor Cursor The highlighted marker or pointer that shows where keystrokes will appear when typed or where the next mouse command will be executed Default Any value or setting choice that applies when you don t specify an alternative A defa
118. y Sitting at Your Computer Varying Your Posture and Movements Lighting the Room Positioning and Viewing the Monitor Inserting and Removing Diskettes Stopping a Command or Program Resetting the Computer Using a Password Using the Hot Key Feature Changing or Deleting a Password Changing the Processor Speed Local Bus IDE Drivers yi Chapter 4 Installing and Removing Options How to Use This Chapter een Locating the Internal Components Removing the Cover eee Changing the Jumper and DIP Switch Settings Setting the Jumpers 0 Setting the DIP Switches 0 Memory Modules SIMMs Inserting SIMMS lee Removing SIMMs llle Installing an Option Card a Removing an Option Card llle Removing the Option Card Connector Board Replacing the Option Card Connector Board Upgrading the Microprocessor ns Replacing the Microprocessor Replacing the Cover 0 00200 Post installation Procedures llle Chapter 5 Installing and Removing Drives How to Use This Chapter cler Setting the Hard Disk Drive Jumpers Where to Go Next a Installing a Hard Disk in the Vertical Bay Removing the Mounting Frames Installing the Hard Disk llle Connecting the Cables
119. y behind the horizontal drive bays The power supply cables may be secured in a plastic band on the side of the power supply If so unfasten the band to access the cables you can use any one that is free If your drive requires a small power supply connector use the sm aller one Installing and Removing Drives 5 25 4 Position the power supply cable connector so that its notched corners line up with the notched corners of the drive s power supply connector as shown below Make sure the holes fit over all the pins and then push in the connector diskette arive notched corners hard disk drive notched corners Caution If you do not align the cable connector correctly you could severely damage your drive when you push it in 5 26 Installing and Removing Drives Removing a Drive From a Horizontal Bay This section describes how to remove a drive from a horizontal drive bay Although the illustrations show a diskette or hard disk drive in the lower bay you can use these same instructions to remove the diskette drive from the upper bay Follow these steps to remove a drive from a horizontal bay 1 Disconnect the drive ribbon cable and power supply cable from the back of the drive as shown below Grasp the cable connectors and pull them straight out from the connectors on the drive so you do not bend the pins do not pull on the cables diskette drive Installing and Removing Driv
120. you are using another operating system follow the instructions that came with it If you do not prepare the drive correctly you cannot store data on the disk For example if you partition the drive and format it for MS DOS or for another operating system but you do not copy the operating system to the drive you will not be able to load the operating system from the hard disk If you are sure the hard disk was installed properly and you prepared it for use as described above but you cannot access the drive review the instructions in your operating system manuals Make sure you performed each step in the installation process correctly for your configuration 6 16 Troubleshooting Accessing Data on the Drive If you have been using your hard disk drive successfully for some time and notice a reduction in perform ance the data on the disk may have become fragmented You may want to back up all your data and then use a disk compaction utility to reorganize the files on your disk Many general utility programs include a disk compaction utility If you still have trouble with your hard disk you can back up your data and physically reformat the disk Then you ll need to reinstall the operating system and copy your files back onto the disk See your operating system manual for instructions If you cannot access data on your hard disk or you are receiving read write errors the disk may have a physical problem Contact your sales rep
121. you to take advantage of the high speed local bus IDE interface on your computer which provides faster access to your hard disk drive The drivers may already be installed on your system They can also be installed from the Utility diskette Follow these steps to install the IDE drivers l 2 Insert the Utility diskette in drive A From DOS log onto drive A Type the following and press Enter INSTALL2 Follow the instructions on the screen to install IDE drivers for DOS and or Windows on your hard disk After installing the drivers the system reboots Note Although you can use the IDE drivers with any EPSON supplied hard disk you may not be able to use them with hard disk drives from other vendors To take advantage of the local bus IDE interface your hard disk drive must support a 32 bit data path that utilizes double word I O See the hardware specifications for your drive or contact the vendor of the drive and request a product specification Using Your Computer 3 11 3 12 Using Your Computer Chapter 4 Installing anc Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules ISA or VL Bus option cards or a microprocessor upgrade This chapter describes how to install and remove these options as well as how to change the jumper and DIP switch settings inside the computer You may need to change these settings 1f you install optio

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